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The Customer Success Manager leads the end-to-end holistic delivery of the overall operational service for our strategic customers, across our internal functions, processes, and people to enable effective and seamless service excellence with customer success at the heart of our culture. What you'll do Accountable for overall post sales customer health for in scope customers across: Client Engagement - Meeting cadence, attendance, frequency Service Management - SLA attainment including implementation and support risk. Financial Health - Aged debt and churn risk Product utilization - Customer consumption and awareness gap Leading regular customer facing service reviews with reporting aligned to the contractual and DLR standards. Increase customer awareness of organization changes, new and existing Product bulletins and System, process & policy changes. Contractual SLA attainment tracking including SLA penalty review and validation based on contractual obligations. Interlock with Implementation teams for post sales customer onboarding for new deployments successfully introducing customers to Digital Realty product and services. Increase internal functional team awareness of enhanced customer operational requirements through Customer Playbooks. Enhanced Red event customer communication during & post incident to ensure key internal and customer stakeholders are appropriately informed. Identify 'at risk' renewals and potential churn ensuring awareness across accountable internal functional teams. Coordination of post RFS customer audits through to successful conclusion. Closing the loop on all customer listening posts and surveys detractors to ensure follow up completed. Managing service-related customer escalations and complaints including their recording, management, escalation, and resolution. Accountable for identifying and driving opportunities for service improvement through accountable functional teams and process owners. Adhere to the QHSSE Responsibility Matrix. What you'll need Bachelor's degree in Business, IT, Engineering or related discipline or equivalent work experience in customer relationship. Minimum 5+ years of experience in a customer facing roles in a service company, preferably a utility, data centre, IT, or telecommunications company. Experience with Service Management, preferably of more complex international customers. ITIL qualifications and experience are preferred. Levels of CSM will vary based on the customer type and expertise. What we can offer you Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you'll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us. Apply today, take charge of your career and grow your talents with us. A bit about us Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL , the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx ) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents. To learn more about Digital Realty, please visit or follow us on LinkedIn and Twitter. NOTES: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled. All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law or Company policy. Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies. Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.

MyDefence is looking for a Commercial Director to join the team in the United Kingdom. As part of the company's rapid international growth, you will become a key driver of revenue growth and market expansion in the UK and the Republic of Ireland. In this role, you will lead the identification and capture of new business opportunities across the defence, government and commercial sectors while building strong relationships with customers and partners across the UK and Ireland. You will play a central role in shaping commercial campaigns, leading proposals and strengthening MyDefence's presence in the market through demonstrations, exhibitions and partner engagement. The role reports directly to the UK Director. Key Responsibilities Opportunity generation and capture: Identify, qualify and pursue new B2B and B2G opportunities, managing the full lifecycle from lead generation to contract award while maintaining strong market awareness. Customer and partner engagement: Build trusted relationships with MoD, government, integrators and industry partners, expanding partner networks and aligning customer requirements with MyDefence solutions. Bid management and contract negotiation: Lead the development of bids, proposals, and framework applications, coordinating cross-functional inputs and supporting commercial negotiations. Pipeline management and forecasting: Maintain accurate CRM reporting, manage the opportunity pipeline and track performance against revenue targets and KPIs. Customer demonstrations and market representation: Deliver product demonstrations and presentations while representing MyDefence at industry events, conferences and exhibitions. Qualifications Degree in Business, Management, Engineering or a related discipline. Significant experience in senior commercial, sales or business development roles within the defence and security sector. Proven track record of leading complex B2B and B2G sales cycles, including strategic account development, proposal management and contract negotiations. Demonstrated success operating in regulated markets with experience engaging UK MoD, government or equivalent public sector customers strongly preferred. Well-established network within defence, security or defence technology ecosystems. Holds, or is eligible to obtain, UK Security Check (SC) clearance. Fluent in English (additional languages are a bonus). As a person, you are highly motivated, organised and able to operate independently while contributing effectively to a small, high-performing team. You are a strong communicator who can influence stakeholders at all levels, including senior public and private sector leadership. You bring a solid commercial mindset and are driven by results and continuous improvement. You thrive in fast-paced environments with changing priorities while maintaining a strategic focus. You are comfortable working in international settings across cultures and time zones. What MyDefence Offers Innovative work atmosphere: A company with an expansive growth vision, providing opportunities for personal and professional development. Influence and impact: An opportunity to significantly influence and impact the full stack and design of MyDefence's C-UAS solutions. Autonomy and balance: A healthy work-life balance offering a high degree of autonomy, flexible work arrangements and a welcoming and supportive work environment. Location: Home-based in the United Kingdom (UK office location TBC soon) Start date: As soon as possible Compensation: Competitive compensation and benefits package Travel: Frequent, primarily national and occasional international travel How to Apply If you are interested in this position, please submit your resume and application by pressing the "Apply" button. Contact If you would like to know more about the position, please contact external recruiting consultant, Lotte Christensen, at . SlaterConsult is MyDefence's recruiting partner for this position. About MyDefence At MyDefence, we specialise in next-generation solutions for detecting and neutralising drone threats. Combining advanced radio frequency technology with rapid response capabilities, we develop tools designed to meet the challenges of modern warfare and security. By working closely with frontline forces, we gain real time insights into evolving drone tactics, allowing us to design systems with precision and reliability. Our solutions are built for military operations, law enforcement and homeland security, as well as the protection of critical infrastructure, including airports, corporate facilities, and high security sites. At MyDefence, we believe that innovation is the key to staying ahead of evolving security threats and that our work has the potential to make a real difference in people's lives. We have a team of world class experts, and we are constantly pushing the boundaries of what is possible in the field of defence technology. With a dynamic and diverse work environment, MyDefence is an exciting and rewarding place to work for those who are passionate about using technology to make the world a safer place. Our mission is simple: to save lives and protect what matters most.

UK Regional Operations Directors - 5 roles - International Business Services Provider The Opportunity: As a European leader in specialist business services, our client has an enviable track record of growth and success in the public and private sectors. With a well-established network of locations across the UK and a headcount of several thousand employees, they are now seeking to expand their service offerings and client base as they embark on the next ambitious stages of their strategic growth. This is an ideal opportunity to lead and transform the operational team in one of their five operating regions as one of five newly appointed Regional Directors reporting to the UK Director of Operations The Role: Provide leadership across all client accounts within the region, making sure jobs are delivered safely to contractual requirements, on time, within budget, and to the standard expected. Build, lead and motivate a new team to deliver performance, growth, and profits. Lead and direct day to day operations, ensuring the smooth running of all operations across the region. Build relationships with new and existing clients to understand their needs and identify opportunities for profitable organic growth and new business. Work closely with the Commercial Team in the preparation of tenders and identifying competitive advantage utilising regional market intelligence and local knowledge. Facilitate a culture that puts safety and wellbeing at the heart, creating and ensuring a safe and efficient working environment that improves business performance and optimises productivity. Implement and ensure compliance with all operating policies and procedures Build operational excellence in the team, identifying bottlenecks, fostering a culture of improvement, and promoting innovation and efficiency. Provide input to help shape development and timely implementation of appropriate technology solutions to automate processes, streamline workflows and enhance operational effectiveness sharing best practice with other regions Control the regional P&L through effective cost management, focusing on EBITDA as well as revenue, and regular accurate forecasting. Be a champion and role model of the organisational culture, vision and values and a trusted and active member of the operational and regional leadership teams, building strong internal relationships, collaborating with cross-functional teams to drive operational success. The Operating Regions: Scotland and Northern Ireland, The North, London and Southeast or South and Southwest, The Midlands For more information on Scotland and Northern Ireland and Northern England regions, contact Tim Kaner - For more information on the London and Southeast or South and Southwest regions, contact Peter Ewen - For more information on the Midlands region, contact Charles Cornwell - The Candidate: Commercial and financial acumen with a solid understanding of contracting businesses. Excellent customer service skills, able to build effective business relationships and trust. Highly organised, great at multi-tasking with excellent problem-solving skills. Strong working knowledge of UK Health and Safety legislation and best practice. Superior collaborative, interpersonal and communication skills, with the ability to relate to people at all levels within the business. Strong influencing skills with the ability to sell ideas, products, and services. Detail-oriented with high standards. IT literate. Experience: Experience in a leadership role in a contracting environment with a track record of successfully managing multiple clients Confident and experienced in managing and motivating a team of manual workers, building capability, and dealing with all aspects of people management. Experience of working in or with the public sector and ideally with trade unions. Demonstrable expertise in process optimisation, and operational efficiency. P&L contract management and budget management experience. Rewards: A highly attractive salary, bonus, car allowance and a package including Healthcare and a flexible approach to ensure that we attract the correct calibre of candidate. To apply - see below, please email your CV and covering letter to quoting your preferred operating regionand giving full salary details.

A fantastic opportunity has arisen to join the Rural Land Management team in Harrogate. The team is responsible for managing Rural Estates and provides a variety of professional rural advice, with their technical expertise leading to a strong client base. This role will combine Estate Management with collaborative teamwork. Our core values are central to our operations and mission; we are looking for a true team player - someone who is enthusiastic, ambitious, and eager to progress their career in the rural sector. Responsibilities Assisting principal agents in the day-to-day management of rural Estates including let residential, farms and commercial Property. This includes: Managing contractor performance and ensure best value across a diverse range of property types Organise and implement planned and reactive maintenance Oversee repairs, decoration and refurbishments Drafting agreements and maintaining accurate property records. Re-letting properties including check in and check out. Liaising with tenants and dealing with tenancy matters including managing rent arrears Assisting with statutory, regulatory and internal compliance. Preparing marketing particulars and uploading information to online platforms. Dealing with enquiries and organising/conducting viewings Market research Preparation of reports Assisting with planning appraisals and co-ordination of third party consultants. Assisting with Compulsory Purchase and utility/infrastructure work, including: Preparing and negotiating compensation claims. Attending pre-start meetings to agree accommodation works and carry out pre-entry schedules of condition. Negotiating terms for licences, leases, easements, and wayleave agreements. Person Specification Commercially astute and hands on Excellent communication skills Demonstrates attention to detail Organised and diligent Excellent people skills Shares expertise with colleagues Works collaboratively with others in a team Ability to work flexibly on own initiative and as part of a team Ability to manage relationships with tact and diplomacy Awareness of Equal Opportunities Skills/Qualifications Proficient research and analytical skills Practical property experience (both in rural and urban scenarios) would be beneficial Relatable degree or certification would be beneficial, but not essential Competent using all Microsoft Office packages (Word, Excel, Outlook, PowerPoint); Interpersonal skills - confident communications with the ability to express opinions clearly and convincingly Determination - focused on working to reach objectives. Motivated and committed to a career within Rural Land Management Analytical capability - good problem-solving skills and logical approach. Full and clean driver's licence Benefits Health & Leisure:Health Cash Plan, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work Financial: Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme - you will be eligible to participate in the Company's Bonus Scheme, share incentive plan, financial and mortgage advice Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status. Apply online through BNP Paribas Careers. Stutt & Parker and the wider BNP Paribas is passionate about building inclusive culture where everybody feels they belong and can thrive. We celebrate diversity and support all our people to reach their potential, find fulfilment at work and use all their diverse ideas and skillsets to deliver for our clients now, and every day. We are building an inclusive culture so that we offer a supportive workplace that drives innovation, creativity and results. We take discrimination very seriously as an organisation, if you want to raise any concerns of discrimination or issues, please email 86% of employees feel that the company is an inclusive place to work at and supports diversity (gender, age, ethnic origins, disability, sexual orientation and identity) 80% of employeesfeel they are treated with respect Community We know how important it is to many of our employees to be able to give back to their communities by supporting charities through volunteering and fundraising. Every member of staff has one day each year to volunteer, either through one of our events or in their local community, for a cause they are passionate about. For those raising funds, you may be eligible for BNP Paribas' matched funding which could see your charity fundraising pot topped up. Employee Networks Everybody at Strutt & Parker has access employee networks that are open to all, and we encourage all people to collaborate and connect with each other: MixCity - gender equality network Ability Network - raises awareness of disability related issues Early Careers Network - provides support to employees in the early stages of their careers, engaging them to feel more connected with the business as well as creating a sense of community Pride - creating a supportive working environment where colleagues, customers and clients from the LGBT+ community feel safe, respected and valued by all Multicultural - focuses on creating an inclusive environment by recognizing and celebrating the diverse cultures and traditions of our workforce Parents & Carers - helps create an effective support infrastructure to working families

Are you an experienced public sector procurement professional looking for a role where your work truly makes a difference? Crescent Purchasing Consortium (CPC) is a not-for-profit charity that gives back to the education sector and a one-stop procurement shop, with a vision of being the first-choice procurement services charity that gives back to the education sector. Combining professional support, expert guidance, and resources with FREE training and development opportunities via Crescent Learning. Why join CPC? CPC provides a range of services which include, 80+ compliant frameworks, with several approved by the Department for Education (DfE), consultancy services which can aid with every aspect of an institutions procurement journey from facilitating flexible procurement outsourcing, five days a week, to designing a strategic procurement package to maximise your savings. Each year CPC's Board of Trustees review the level of reserves our charity has and any surpluses are reinvested back into the education sector via the 'Giving Back' initiative. To date over £2 million has been designated for re-investment in the form of various projects with the largest amount being used specifically for awarding non-refundable grants to CPC members supporting SEND learners, wellbeing and absenteeism in colleges, schools, academies, and universities nationwide. CPC's Vision, Mission, and Values CPC's Vision is to be the first-choice procurement services charity that gives back to the education sector. CPC's Mission, we want our members to receive outstanding procurement services. CPC's Values People First - We provide a caring, inclusive, and supporting environment that focuses on individual needs to enable our people to be the best they can be. Customer Always - Everything we do is for the benefit of our customers, to help them provide the best service possible to their learners. Excellence - We are 100% committed to delivering the highest-quality services that exceed expectations, with continuous improvement at the heart of what we do. The role As Procurement Manager within our Contracting Team, you'll lead the delivery of high-quality, fully compliant procurement solutions across your category area, Place (predominantly Estates, Facilities and Construction related frameworks, DPS and Dynamic Marketplaces). This means shaping and managing a portfolio of framework agreements and dynamic markets that help our members source goods, works and services simply, compliantly and effectively under the Procurement Act 2023. In this role, you will: Lead the full end-to-end procurement cycle for a range of categories Develop business plans, conduct market engagement and manage competitive tender processes Build and maintain effective relationships with members, suppliers and internal stakeholders Oversee the performance of frameworks and dynamic markets, driving quality and value Manage, mentor and support Contract Managers, Senior Procurement Officers and Procurement Officers within your category Ensure all processes and documentation meet public sector procurement legislation and CPC's high standards This is a role where you'll have autonomy, influence and the opportunity to make a measurable impact across education. About you We're looking for someone who brings strong expertise, commercial thinking and a collaborative mindset. You'll be a great fit if you have: Significant experience in public sector procurement A solid understanding of UK procurement legislation-especially the Procurement Act 2023 Broad category knowledge, particularly estates, facilities and construction and experience delivering high-performing commercial agreements Confidence managing stakeholders and leading a small category team Proven ability to deliver value, quality outcomes and continuous improvement Qualifications: MCIPS (or working towards it) is highly desirable, but equivalent experience will also be considered. If you're a proactive procurement professional who enjoys autonomy, leading people and delivering meaningful outcomes, we'd love to hear from you. Salary and Benefits In return for your dedication, we offer a wide range of benefits including: Salary of up to £50,000-£55,000 FTE per annum depending on experience. Generous yearly discretionary bonuses following successful probation of up to £3,500 Flexible, agile working patterns, working 2 days at the Head Office and 3 days at home to help balance home and work life pressures, plus free parking at head office. Access to a local government pension scheme which includes death-in-service and ill health. Opportunities to develop through our inhouse development programmes and through external learning with full support given to achieve MCIPS. 41 days holiday (including three days additional leave for Christmas holiday closure and bank holidays). Time off for volunteering opportunities. Enhanced leave packages such as paid sickness, carers leave, bereavement and compassionate leave and maternity pay. Support for wellbeing with access to 8 mental health first aiders and the opportunity to join an Employee Assistance Programme. The chance to get involved in a number of working groups, such as Equality Diversity and Inclusion, Wellbeing and Sustainability. The opportunity to join our Women's, Men's and Carer's employee support networks which provide safe spaces for colleagues to share their experiences. Social and employee events throughout summer and at Christmas. Has a programme of 'giving back' to the communities in which it is based and which it supports. Travel expenses paid for any additional required travelling outside of your contracted place of work. Next Steps The deadline to apply is Sunday 29th March 2026 Shortlisted candidates will be invited to interview at Crescent Purchasing Consortium's Head Office in Salford. The interview process will consist of a traditional panel-based Q&A on the specific requirements and skills for the Procurement Manager vacancy. If you like what you've read, please don't delay in applying as we may close vacancies early where we receive a high volume of applications. Please click on the link below for the job description: Please note that VISA sponsorship is not offered for this role. We are a disability confident employer so if you need any adjustments made to support your application, for example, if you require information in different formats or if you have any accessibility issues, we're more than happy to review our processes. Please feel free to get in touch with us at . As an equal opportunities employer, Crescent Purchasing Consortium is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.

Strategic Resource Scientist - Reservoirs page is loaded Strategic Resource Scientist - Reservoirslocations: Huntingdon: Peterboroughtime type: Full timeposted on: Posted Todayjob requisition id: R34998 Strategic Resource Scientist - Reservoirs Starting salary from £47,610 dependent on skills & experience Permanent, full time (37 hours) with flexibility for part time Huntingdon / Peterborough Be part of a once-in-a-generation project! Anglian Water is delivering one of the most ambitious infrastructure programmes in our history - the multi-billion-pound Reservoirs Programme, including two major new water reservoirs in the East of England: Fens and Lincolnshire.These nationally significant projects will transform water supply across the region and secure a sustainable future for millions. We're seeking an expert in water quality to play a pivotal role in safeguarding the drinking water quality delivered by these reservoirs - a career-defining opportunity for an experienced and passionate water quality scientist.As the Strategic Resource Scientist (Reservoir Programme), you will play a pivotal role in developing and delivering a Water Quality Strategy for proposed reservoirs, working closely with the Reservoir Programme Team, regulators, and Anglian Water. This is an exciting opportunity to shape the future of water quality management, ensuring that risks to drinking water are identified, assessed, and mitigated from source to tap.You will lead the design and implementation of a robust sampling programme, support regulatory compliance, and champion the Drinking Water Safety Planning (DWSP) approach. The role involves significant stakeholder engagement, project management, and collaboration with both internal and external partners. Key responsibilities Support the production and ongoing development of a Water Quality Strategy aligned with the DWSP approach, covering all project stages from development to operation. Develop and deliver a comprehensive water quality sampling programme, ensuring compliance with Regulation 15 of the Water Supply (Water Quality) Regulations 2016. Produce and maintain water quality risk assessments, engaging with subject matter experts and updating strategies in response to emerging risks. Manage communication and stakeholder engagement, preparing reports, presentations, and ensuring alignment with engagement strategies. Drive a culture of continuous improvement in Health & Safety, ensuring compliance with company policies and fostering a zero-accident culture. Liaise with internal and external stakeholders, including Anglian Water, Cambridge Water, DWI, EA, RAPID, and partners. As a valued employee you'll be entitled to: A competitive pension scheme where we double-match your contributions up to 6% Private healthcare for your peace of mind An annual bonus scheme The opportunity to volunteer in your local community 26 days holiday (plus Bank Holidays), increasing with service, with the option to swap Christmas and Easter for religious holidays Life cover (8x your salary) and personal accident cover (up to 5x your salary) Flexible benefits to support your well-being and lifestyle Paid time off for illness, both physical and mental Free parking at all office locations, sites, and leisure parks Excellent family-friendly policies, including 26 weeks of full pay for maternity/adoption leave and 4 weeks of paternity/partner pay, with the opportunity for shared parental leave Educated to postgraduate level in a relevant scientific subject. Knowledge of Regulation 28 and risk portal. Experience in water process science, water quality customer service, and public health, with demonstrable expertise in water treatment and distribution. Ability to think and operate both strategically and tactically. Excellent communication, stakeholder management, and interpersonal skills. Good IT and project management skills. Commercial, business, and industry sector awareness. Proven problem-solving capability and formal training/coaching ability. Inclusion at Anglian Water: Inclusion is for everyone and we are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an environment where all our colleagues feel they belong. Closing date: 12th March 2026 We are committed to reflect the diversity of the communities we serve in both our workforce and our supply chain partners to help us to understand and meet the needs of our customers. We are passionate and dedicated to the learning and development of our people, making sure they have the right skills and knowledge to be successful and to help achieve their potential.We want to give everyone equal access to our recruitment process. If you have a disability or long-term condition, including neurodiversity and mental health conditions, we'll support you throughout your application, and make any adjustments to make sure your disability or long-term condition is not a barrier to recruitment. If you need any support, please get reach out to our team 'To apply, you'll need your up-to-date CV, we also recommend uploading a cover letter - tell us what has made you apply and what skills you can bring to the position. We will be in touch after your application has been reviewed, following the closing date.If you are offered a job with us, you'll be subject to the relevant employment checks for your role, which could include references, driving licence check, DBS Check as well as your right to work in the UK. More information about how we look after and use your information can be found in our .Become a part of Anglian Water's future and join us on our journey as we live through our values to build trust, do the right thing, and are always exploring, to bring environmental and social prosperity to the region.