774 jobs found

Job Title: Logistics Driver Operative Location: Didcot Quarter (near Milton Park), Abingdon Salary: £35,000 - £40,000 per annum Job Type: Full time, Permanent The Role: The Logistics Driver Operative reports to the Operations Manager and is responsible for the safe handling of goods passing through the warehouse. The job holder will also be required to drive such vehicles as are provided by the company, ensuring safe loading of goods and securing the load appropriately within the vehicle before transporting goods to customer sites and other locations as required. Key Responsibilities: Drive safely and efficiently and within all legal restrictions. To ensure that all internal administrative systems are maintained and are in accordance with company procedures. To submit all reports, time sheets and correspondence as instructed and in accordance with company procedures. To ensure that where external communication is required the company's profile is protected at all times. To drive and maintain all allotted vehicles in accordance with company procedures and the vehicle's operating instructions. To observe at all times all Tachograph and similar statutory regulations and to maintain any stipulated records. To be responsible for the loading of the vehicle and securing the load safely within the vehicle. To deliver all goods in accordance with the company's internal procedures. To observe the company's rules and regulations in accordance with Aviation Security regarding the security of the warehouse, its contents and associated vehicles and in particular the control and supervision of all non-warehouse and logistics team personnel. To fully participate in and to endorse the company's arrangements for Total Quality Management throughout the business in all its dealings. Checking delivered items against paperwork to ensure correct item has been delivered in the correct quantity and without damage. Following training, booking in items both in Helis and SAP, ensuring KPIs are met. Locating items safely in the Warehouse / Factory in either the given location (SAP, Kan Ban) or in a suitable location, fitting to the size and nature of the item, carrying out any scanning action required. Picking items as directed, in a safe and efficient manner, ensuring utmost care is taken to pick the correct item, required scanning activity is carried out and no damage occurs. Collection of items from neighbouring companies. Delivery to, and collection from, the factory line all goods and equipment ensuring correct paperwork is attached and KP's are met. Packing items in accordance with customer directives and in such a manner that ensures safe arrival of items within the required time frame to ensure KPI's are met. Stocktaking activities as directed. Maintenance of a clean and tidy work place. Secondary Duties Undertake multi-skill and technical as well as Health and Safety training (within Europe) as necessary to support the ethos of the Transport, Warehouse and Logistics team and to provide job cover within the team as necessary. Carry out any other reasonable duties as requested. The Company: Simon Hegele provides specialist logistics support to leading high tech manufacturers and resellers. We are a well-established and successful company with a reputation for quality and professionalism with business operations worldwide. In 2021 our UK team moved to a custom designed 120,000 square foot logistics facility to accommodate our business growth and expanding Customer base. You will be joining a very capable and close-knit team promoting a safe working environment with opportunities to develop your capabilities and career. About you: Key Requirements: Experienced driver with clean C+E driving licence. Counterbalance / reach FLT licences A positive and customer focused attitude. Ability to maintain accurate paperwork with a keen eye for detail Good communication skills Desirable: Warehouse / Logistics experience including SAP / Kan Ban Experience of using an indoor crane Use of hand-held 2D scanners Company Benefits: Increasing holiday entitlement with length of service Internal and external training provided Subsidised canteen Free onsite parking Optional overtime opportunities Uniform and PPE provided Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Warehouse Operative, Warehouse Person, Warehouse Driver, FLT Driver, Logistics Operative, Distribution Operative, Distribution, Logistics, Warehouse, Production Operative, Line Operative, Production Line, Driver, Van Driver, LGV Driver, Multi-drop Driver, Class 1 Driver, HGV Class 1 Driver, HGV Driver, Driver, Heavy Goods Vehicle Driver will also be considered for this role.

M&E Estimating Manager Are you an experienced M&E Estimator ready to take full ownership of an estimating function and influence tendering strategy at a senior level? We are working with a well-established building services contractor delivering mechanical and electrical projects across a diverse construction portfolio. Due to continued growth, they are seeking a technically strong and commercially astute Estimating Manager to lead their M&E estimating department. The Role Reporting directly to the Director, you will be responsible for overseeing all estimating and tendering activity, ensuring accurate, compliant and competitive submissions are produced on time. You will manage and develop a small estimating team while playing a key role in bid strategy, value engineering and risk management. This is a leadership-focused role, with hands-on involvement where required, but with primary responsibility for governance, accuracy and strategic input across the estimating function Key Responsibilities Estimating & Tender Oversight Lead the preparation and review of cost estimates for mechanical and electrical building services installations, including HVAC, electrical systems, plumbing and associated works Review tender documentation, drawings and specifications to identify scope, risks and opportunities Ensure bills of quantities and pricing schedules are accurate, competitive and reflective of the works Chair internal pre-tender meetings and coordinate timely, compliant bid submissions Present tender strategies and cost summaries to senior management for approval Team Leadership Line manage and support mechanical and electrical estimators Allocate workloads to meet multiple tender deadlines Mentor and develop the team to improve estimating accuracy and consistency Support recruitment and onboarding as the estimating function grows Commercial & Strategic Input Work closely with design and operational teams to align tender strategy Provide value engineering options and alternative solutions Build and maintain strong supplier and subcontractor relationships to secure competitive pricing Contribute to bid / no-bid decisions and overall tendering strategy Support post-tender negotiations and produce detailed handover packs for delivery teams Risk & Quality Management Identify and manage technical and commercial risk within tenders Ensure estimates comply with internal procedures, quality standards and H&S requirements Develop and improve cost models and estimating procedures Carry out post-project reviews to capture lessons learned and improve future accuracy About You Essential Experience & Skills Strong technical background in mechanical and electrical building services Proven experience leading or managing an M&E estimating function Excellent understanding of tender processes, bills of quantities and cost modelling Commercially aware with a high level of attention to detail Confident working under pressure and managing competing deadlines Strong communicator with the ability to influence senior stakeholders Qualifications Degree or equivalent in Building Services, Mechanical Engineering, Electrical Engineering or similar (preferred but not essential if experience is strong) What's On Offer Salary 60,000 to 70,000 6,600 car allowance Pension 3% employer, 4% employee + 1% government top-up Private healthcare Hybrid working model Long-term career progression within a stable and growing business WR HVAC M&E are recruitment partner for HVAC jobs. Our customers include a range of large and small M&E companies, manufacturers and suppliers of heating, ventilation, air conditioning and refrigeration equipment. We recruit UK wide for sales, management and technical jobs. WR is acting as an Employment Agency in relation to this vacancy.

General Manager Department: Build to Rent Employment Type: Permanent Location: Slough, Berkshire Description Berkeley Living is a dedicated rental offering from the Berkeley Group, combining five decades of expertise in creating high-quality homes and communities with a forward-looking approach to modern living. Established to redefine the rental experience, Berkeley Living delivers homes of exceptional design and craftsmanship, supported by an unwavering commitment to service, care, and attention to detail. Our developments are located within established, well-connected Berkeley communities, ensuring residents enjoy not only beautifully designed apartments but also thoughtfully curated public spaces, amenities, and excellent transport links. Every element has been considered to provide a seamless, stress-free experience, where flexibility meets the reassurance of a trusted and responsible landlord. At the core of Berkeley Living is a belief that renting should be as effortless as it is rewarding. We remove complexity, anticipate needs, and foster welcoming environments where individuals can feel truly at home. In doing so, we set a new benchmark for renting - one that prioritises quality, integrity, and excellence at every stage. Key Responsibilities This is an exciting opportunity for a highly motivated and experienced individual to lead the operations on a brand new BTR scheme - Refinery Square, at Horlicks Quarter. This role will oversee the delivery and day to day operations across one of our BTR developments. You will be responsible for driving your team to ensure seamless operational delivery and create a first-class resident experience. You will have overall responsibility for the operations and performance of the BTR community which will include the following: Operations Develop and implement operational plans to ensure the efficient day-to-day running of the scheme. Lead, motivate, and support the on-site team, fostering a positive culture with a strong focus on wellbeing and professional development. Oversee recruitment, induction, and ongoing training in line with company policies. Collaborate with central support teams to deliver outstanding customer service and resident engagement initiatives. Build and maintain strong local partnerships and community relationships. Champion sustainability initiatives aligned with Berkeley's Vision 2030 Strategy, including effective void utility management. Conduct bi-annual apartment visits to ensure lease compliance and identify maintenance needs. Ensure unit turnover processes meet agreed SLAs. Work closely with the estate management team to coordinate operations across the wider development. Finance Manage and monitor the scheme's operating budget, ensuring financial performance and value for money. Hold regular performance reviews with maintenance, marketing, and leasing teams, driving continuous improvement. Ensure timely rent collection and manage arrears in line with company policy, escalating where legal action is required. Health & Safety Ensure compliance with statutory legislation, working closely with the H&S and Compliance Manager. Oversee reactive maintenance, ensuring issues are correctly allocated and resolved promptly. Enforce H&S policies, ensuring all contractors follow safe systems of work. Conduct regular building inspections, addressing safety or security concerns with central support teams. Leasing & Marketing Collaborate with central leasing and marketing managers to ensure seamless communication and delivery. Support the Leasing Manager and team in conducting viewings, ensuring the "Berkeley Living" standard is upheld. Monitor and respond to all incoming enquiries in line with service levels. Ensure compliance with local licensing requirements, maintaining all necessary documentation. Proactively manage lease breaches, overseeing remediation and escalation where needed. Customer Service Represent the Berkeley Living brand by delivering exceptional service to residents, visitors, and contractors. Foster open communication with residents across multiple channels, supporting a strong sense of community. Host regular resident meetings, sharing updates, addressing concerns, and gathering feedback. Deliver the Resident Engagement Strategy, ensuring clear communication of building and fire safety information. Oversee resident events to strengthen engagement and retention. Actively seek ways to exceed expectations, driving positive feedback and reviews. Act as the escalation point for complaints, ensuring timely and effective resolution. Skills, Knowledge and Expertise Proven experience in operational management, ideally within build to rent/Living sector. Strong leadership skills with the ability to inspire and develop teams. Excellent financial acumen and budget management experience. A collaborative mindset with exceptional communication skills. A commitment to sustainability, safety, and delivering outstanding customer experiences. Benefits 25 days annual leave, increasing with service to 33 days. Health and wellbeing benefits including Private Medical Insurance. Lifestyle benefits including access to an online discount platform. Berkeley Foundation volunteer day. Private pension plan. Group life assurance. Internal applicants: If you're an internal applicant, please ensure you've informed your line manager of your intention to apply for this position.

Description - External Location: London, UK Work Model: Hybrid - 3 days per week in our London office About the Role We are seeking an experienced Consulting Manager with strong Utilities domain expertise and a deep understanding of the end-to-end energy value chain. The role requires hands on experience in one or more core utilities domains such as Smart Metering, Meter to Cash, Sales & Marketing, Customer Onboarding, Billing, and Payments. The Consulting Manager will work closely with business stakeholders, operations, and technology teams to translate business needs into clear, actionable requirements that drive customer experience, operational efficiency, and regulatory compliance. In this role you will Act as the primary interface between business, operations, and technology teams across utilities programmes Elicit, analyse, document, and validate business and functional requirements across utilities processes Develop current state and future state process maps covering end to end customer and operational journeys Translate business requirements into user stories, functional specifications, and acceptance criteria Support solution design to ensure alignment with business outcomes, regulatory requirements, and CX objectives Partner with testing teams to support UAT, defect triage, and resolution validation Identify process inefficiencies, failure demand, and rework drivers, recommending improvement opportunities Collaborate in Agile, Waterfall, or hybrid delivery models, supporting sprint and release planning Domain Experience (one or more required) Smart Metering Understanding of smart meter rollout, installation, commissioning, and data flows Knowledge of meter data acquisition, validation, estimation, and settlement interfaces Experience working with metering systems, field services, and regulatory obligations Meter to Cash (M2C) Strong understanding of the end to end meter to cash lifecycle Experience across meter reads, billing, invoicing, payments, adjustments, and collections Exposure to exception handling, billing accuracy, and revenue assurance Sales & Marketing for Utilities Experience supporting acquisition, retention, and cross sell journeys in utilities Understanding of tariffs, pricing, offers, switching, and regulatory constraints Ability to analyse customer journeys and conversion funnels Customer Onboarding Experience with customer onboarding, move in/move out, and switching journeys Understanding of KYC, data validation, and operational handoffs Billing & Payments Knowledge of billing engines, bill presentment, payment processing, and reconciliation Exposure to direct debit, prepayment, refunds, and payment exceptions Understanding of the Energy Value Chain End to end understanding of the energy value chain including generation, transmission, distribution, supply, and customer operations Awareness of the roles of suppliers, network operators, and market participants Understanding of regulatory, settlement, and market interaction points Work Model This is a hybrid role requiring three days per week in our London office. Working arrangements may evolve based on client and business needs. We will always clearly communicate role expectations. What you need to have to be considered 4-10+ years of experience as a Business Analyst, with significant exposure to the Utilities sector Strong requirements elicitation, documentation, and stakeholder management skills Experience with process modelling, data analysis, and business case development Familiarity with Agile and Waterfall delivery methodologies Strong communication skills, with the ability to engage business and technical stakeholders Experience using tools such as JIRA, Confluence, Visio, or similar These will help you stand out Prior experience working with UK or international utilities Exposure to regulatory environments and compliance driven processes Experience supporting CX, digital transformation, or automation initiatives Relevant certifications (e.g., CBAP, PMI PBA, SAFe, Agile BA) Key Outcomes of the Role Improved clarity of business requirements and reduced delivery risk Simplified and optimised utilities processes and customer journeys Improved customer experience, billing accuracy, and operational efficiency Strong alignment between business objectives, regulatory needs, and technology solutions

Enterprise customers. Complex challenges. Own Revenue Growth We are a rapidly growing Top Tier ServiceNow Partner , helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform. We're looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements. This isn't a "renewals" account management role - it's about building strategic partnerships and unlocking new opportunities across complex organisations . Hybrid Working UK. London 2 days per week at The Ministry - London's coolest workspace (Yes, the same people as the Ministry of Sound). The Role: Strategic Enterprise Sales Account Manager This is a growth-focused enterprise account management role where you'll take ownership of a portfolio of strategic customers and help them maximise the value of their ServiceNow investment. You'll be responsible for developing long-term account strategies, building strong stakeholder relationships, and identifying opportunities to expand services across complex organisations. This isn't a renewals-only role - we're looking for someone who enjoys thinking commercially, uncovering opportunities, and driving meaningful account growth. Working closely with our Technical Consultants, Architects, Engagement Managers and Customer Success teams, you'll shape solutions that solve real business problems while delivering measurable value for customers. What You'll Be Doing • Build and nurture strong relationships with senior stakeholders across customer accounts • Develop long-term account strategies focused on expanding our footprint within customer organisations • Identify opportunities for upselling, cross-selling and new consulting engagements • Work with technical teams to design solutions that solve customer challenges • Manage contract renewals, commercial discussions and long-term customer partnerships • Collaborate with delivery teams to ensure successful outcomes for customers • Lead account reviews and continually identify ways to improve customer value and engagement About You You don't need to meet every requirement below to apply. If this role excites you, and you believe you can make an impact, we'd love to hear from you. We're looking for someone who thrives on growing customer relationships and identifying opportunities within complex organisations. You might currently be a Growth Account Manager ready to step into a more strategic enterprise role, or someone already managing larger accounts who wants to join a faster-growing consulting business. We're particularly interested in candidates from managed services, consulting, or technology services environments - where success is driven by solving client problems rather than selling a fixed product. You'll bring a consultative, outcome-led approach, identifying customer needs beyond software and shaping the right service-based solutions. You should be comfortable owning the full sales cycle, from building the business case through to independently driving deals forward. Experience engaging senior stakeholders, including C-suite, is essential, along with a background in enterprise service environments (e.g. SAP, Atlassian, ServiceNow) within integrators or service partners. Experience We're Looking For • 3-5 years experience in Account Management within a technology - managed services, or consulting environment (ServiceNow experience would be beneficial) • A proven track record of growing and developing customer accounts - mid-enterprise • Experience working in solution-based sales environments - deal sizes £200-£1million+ with longer sales cycles - c12-24 months. • Strong commercial awareness including pricing discussions and contract negotiations • The ability to build long-term account strategies and identify growth opportunities • Excellent stakeholder management skills • Comfortable working in a fast-paced, high-growth environment • Experience selling into regulated or complex enterprise environments e.g. Public Sector would be advantageous • Experience in a fast-growing SME Salary & Benefits: • Base Salary Aligned with your expertise and growth • c£150,000+ OTE • Bupa health insurance, GP access & Bupa dental care • Life insurance • £250 home office setup allowance • 4% employee pension • 25 days holiday increasing with tenure • Comprehensive training and development • Hybrid working from The Ministry offices in London (typically 2-3 days per week) • On-site gym • Maternity & Parental Leave • We offer an enhanced parental leave package. • For maternity and adoption, we provide 16 weeks full pay followed by 23 weeks statutory maternity pay. • For paternity and parental leave, you'll receive 4 weeks full pay. • We also support time off for ante and post-natal appointments. • Flexible Working • We know people perform at their best when they have balance. • That's why we offer flexible working arrangements and hybrid working between home and our offices in The Ministry (SE1). • We also provide a £250 home working allowance to help you create a comfortable workspace. Apply today, for a confidential discussion. All applications are being handed by our talent partner RR (Recruitment Revolution). Please direct all interest to them in the first instance. Thanks! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Select how often (in days) to receive an alert: Advertised Salary: £65,000-£70,000 depending on skills & experience Job Function: Operations Working Hours: 37 Location Type: Hybrid Contract Type: Permanent Posting End Date: 6/4/26 Hybrid between nearest Cadent location and home - typically 3 days per week in office, with considerable time in Ansty, and some time at other Cadent sites/networks. We're looking for a highly capable Innovation Implementation Manager to coordinate, deliver and embed the innovation and smart network projects that will shape Cadent's future. This role sits at the heart of our Innovation Strategy, making sure great ideas don't just stay as pilots but become business as usual improvements that create real value for our people, customers, stakeholders and the wider energy system. If you thrive in complex environments, enjoy bringing people with you through change, and can pair exceptional communication skills with strong delivery focus, this is a unique opportunity to help accelerate transformation across the UK's largest gas distribution network. Why you will love this role Turn innovation into operational reality. You'll coordinate the controlled implementation of innovation and smart network projects, making sure they are safe, well designed, compliant and successfully embedded into teams. Your work ensures great ideas genuinely stick. Create communication that brings innovation to life. You'll shape the narrative of Cadent's innovation, both internally and externally, producing targeted communications that strengthen our brand, support regulatory engagement and build stakeholder confidence. Be the link between strategy, operations and people. You'll guide and enable managers and teams to adopt new technologies and ways of working. Your influence helps colleagues move through change and deliver measurable outcomes. Unstick complexity and keep delivery moving. Where innovation spans engineering, HR, procurement, sustainability, environment or operations, you'll help teams navigate issues, resolve blockers and maintain momentum. Shape future implementation plans. Working with Innovation colleagues, you'll help plan the project pipeline, capability requirements and longer term implementation roadmap. What you will bring Experience delivering complex engineering or change programmes, especially where no precedent exists. Strong communication skills and the ability to simplify complex information for different audiences. Confident stakeholder engagement, including senior leaders, regulators and external partners. Ability to design practical implementation plans and support change management activity. Strong influencing skills, with the confidence to challenge and the resilience to navigate setbacks. A passion for safety, sustainability and positive customer outcomes. Knowledge of Procurement, Supply Chain and Logistics in a regulated environment is an advantage. This is a chance to play a major role in shaping the culture, capability and operational excellence of Cadent's innovation landscape. You'll help turn our innovation commitments into practical action, strengthening our networks, supporting a lower carbon future and contributing directly to Cadent's long term strategy. If you're ready to make a real impact, lead meaningful change and help make innovation part of everyday life at Cadent, we'd love to hear from you. Apply now and help us build a smarter, cleaner, more innovative future. At Cadent, we're thrilled to be part of the future of UK energy! We have a clear roadmap to drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050. We're making a difference through innovation and new ways of working. Together, we're shaping a cleaner, greener future for our 11 million customers, whom we put at the heart of everything we do. What's In It for You Here at Cadent, we recognise that our people are truly unsung heroes. Quietly confident, delivering every day - that's why we're committed to supporting our people to get the best out of themselves. For this role, we offer: Private Medical Insurance for you, your partner and your family available through MyChoices, our flexible benefits programme, with access to a 24 hour Bupa HealthLine 25 days' holiday, plus 8 statutory days and an option to buy or sell holiday days An Annual Performance Bonus of up to 15% of your salary A generous pension scheme where the company double matches your contributions up to 12% i.e. if you contribute 6% a month, the company will contribute 12% A competitive salary that's reviewed each year against the market median salary for your role, skills, knowledge and experience Generous family policies and flexible benefits A free Employee Assistance Line where you can get support and advice on any of the challenges you're facing, completely confidentially Support to help you cover the cost of professional membership subscriptions, course fees, books, examination fees and time off for study leave - so long as it's relevant to your role Plus many more benefits that help you join the dots between your work and home life! We support a healthy work-life balance and are open to flexible working options. Diversity and Inclusion Don't meet every requirement? No problem! If you're excited about this opportunity but your experience doesn't align perfectly with every qualification mentioned, we would still love for you to submit your application - you may just be the right person for this role or other opportunities at Cadent. We value diversity and are committed to being an equitable employer. Our employee communities - Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability), the Cadent Military Community, the Grief Awareness Community, and the Men's Engagement Network (M.E.N) - can't wait to welcome you! What's next? To be considered for this role, please submit your application with an up-to-date CV and our Talent Acquisition team will get in touch soon. To learn more about Cadent, visit our website at Home Cadent () Be part of something big. Help shape the future of gas for generations to come. All calls are recorded and may be monitored. Please only call the national gas emergency number if you have a gas emergency: if you smell gas or you suspect you have a carbon monoxide issue. Please see this advice if your gas boiler is not working or if you are having any issues with any other appliances.

Customer Experience Manager x 2 1x 12 months fixed term contract and 1x 6 month contract Full time (34.5 hours) Location: Hybrid between home and a Macmillan office (see what this looks like in the advert text) Salary range: £43,000 - £48,000 per annum At Macmillan Cancer Support, we know that delivering an exceptional customer experience is vital to how we support people living with cancer and the wider communities we serve. We're looking for a passionate and strategic Customer Experience Manager to help us improve, align and innovate how people engage with our services and products. This is a challenging role for someone who thrives on understanding complex journeys, driving improvement, and enabling teams to deliver consistent, effective and compassionate experiences. About the role As our Customer Experience Manager, you'll be at the heart of ensuring our customer journeys are designed with people's needs front and centre. You'll work across a diverse portfolio of cancer support services and products, helping teams understand their customers better, help people get the right support, when they need it from our, and continuously improve the quality and impact of the experience we provide. Your work will be insight-driven and collaborative, using journey mapping and service design disciplines, data, and feedback to inform strategies and implementation plans. You'll also play a key role in embedding customer first thinking across Macmillan by supporting teams with training, tools, and best practices. Key responsibilities: Support the development and delivery of customer insight and analytics briefs to understand key pain points and opportunities. Map customer journeys across Macmillan's products, services, and relevant external touchpoints to identify areas for alignment and improvement. Contribute to the development of strategies and tactical solutions that improve navigation across services, enhance experience, and deliver value to both users and Macmillan. Collaborate with internal teams to implement improvements, track progress, and report on the effectiveness of experience strategies. Enable service and product owners to adopt Macmillan's journey mapping methodologies and establish clear measures of impact and effectiveness. Work with insight and strategy teams to identify service gaps and support the design of new experiences where needed. Lead on the reporting of key customer experience, quality, and effectiveness metrics, helping to prioritise improvements and action plans. Define and advocate for the data, systems, and technology needed to improve customer journeys, acting as a business lead where appropriate. Build strong, collaborative relationships across teams and departments to align efforts and share best practice. Manage external suppliers and working with third parties involved in delivering customer experience initiatives. Champion Macmillan's values and ensure they are consistently reflected in customer experiences across all our products and services. About you We're looking for someone who: Has strong experience in customer experience and preferably also service design or related disciplines. Can demonstrate delivering successful experience / operational improvements through journey mapping, service improvement or customer-focused transformation. Is confident working with data, insight and metrics to drive decisions and measure impact. Is a natural collaborator and communicator, able to influence and support diverse internal stakeholders. Understands how to build and embed best practice in experience design across large organisations. Has experience managing projects and working with external partners or suppliers. Brings a user centred mindset and a passion for delivering positive outcomes for customers. About hybrid working in this role We have three offices; our Head Office in London and two workspaces based in Shipley and Glasgow. There is an expectation for attendance in the office weekly, but this can be discussed with the hiring manager at interview. Benefits In return, we offer a range of benefits including: 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days Pension matched up to 7.5% 120+ learning and development offers, with access to external professional qualifications Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more Recruitment Process Application deadline: 23:59 on 14th April First interview dates: TBC To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We are an organisation that is committed to setting candidates up for success, so we can support you to be at your best during the application or selection process, please contact Macmillan TA Team for advice, or a conversation on reasonable adjustments.

Mount Charles Group areone of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland.If you are acustomer focusedindividualand wantto join afun andfamily orientatedbusinesswhich believes people are our greatest asset,then we have a role for you!Our family values speak for themselves:Do the right thing,Havefun & grow together,Takepride in what you do! Working Pattern Regular travel across NI and ROI. Occasional early starts, evenings, or weekend work for events or menu launches. Hands on role requiring time in kitchens, at sites, and in development sessions. Rewards 25 days annual leave (pro rata) Public holidays Company Pension Scheme Employee Assistance Program to support your health & wellbeing Financial Education/Financial wellbeing advisory service Company Events Car allowance The Role Menu Development Create innovative, seasonal, and cost effective menus suitable for multiple sectors Develop recipe specifications, portion sizes, allergen information, and costings. Lead periodic menu refreshes, food trend analysis, and showcase new concepts Work closely with site chefs and managers Conduct on site cooking demonstrations, training sessions, and quality audits. Support new site mobilisations and tender presentations Troubleshoot operational challenges related to food quality, consistency, or cost control. Quality, Standards & Compliance Ensure food safety, allergen management, and HACCP compliance Uphold brand standards and ensure consistent delivery across all units. Maintain thorough knowledge of food legislation Supplier & Product Development Collaborate with procurement teams on product selection, supplier innovation days, and cost optimisation. Evaluate new ingredients, equipment, and culinary technologies that support efficiency and quality. Provide coaching and skills development Create training materials, guides, and standard operating procedures. Promote a culture of continuous improvement and culinary excellence. Client Engagement & Business Development Support sales and retention teams with tasting sessions, site visits, proposals, and presentations. Build strong relationships with clients by understanding their needs and tailoring culinary solutions to suit. The Person Proven experience as a Development Chef, Head Chef, or Executive Chef within contract catering or multi site environments. Strong understanding of food cost control, GP management, and commercial menu planning. Ability to lead a team Full driving licence. Excellent knowledge of HACCP, food safety, allergen legislation Creative, trend aware approach to food Experience in tender support Familiarity with sustainable and ethical sourcing practices. The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Please note, the successful applicant's offer is subject to the Access NI (Enhanced) check prior to commencement of role. The Access NI Code of Practice is available upon request.

Are you an experienced print professional who thrives in a fast-paced, customer-focused environment? We are looking for a Print Account Manager to join our established Print team in Derby. This is an office-based role , perfect for someone who enjoys collaborating closely with colleagues, supporting customers, and taking full ownership of complex print projects from enquiry to delivery click apply for full job details

6 months FTC - covering maternity leave Night shift - 40 hours 02:30am -11:00am with Thursday and Friday as days off More than 22,000 customers rely on us as the UK's leading newspaper and magazine wholesaler. With nightly miracles delivered by an extensive network of distribution centres, we have more roles than you realise. One look at our heritage tells you that we're as good as our word - we have a reputation built on security, reliability, and delivering on promises. Right now, we're excitingly looking to the future and all that means for our customers and our people's careers. About the role Joining us as a Deputy Depot Night Manager you'll manage one of the shift operations in the depot reporting into the Depot Manager and ensuring accurate and timely delivery of newspapers and magazines out to our retailers. This interesting and challenging role in our management team will see you ensuring a planned and effective night operation is in place, taking responsibility for: Supervising all staff. Providing training and coaching and identifying training needs Providing accurate reports that highlight any challenges or successes Working closely with the management team to identify potential risks Maintaining a high level of health and safety at all times Ensuring compliance with legislation and company policy Working to an annual set budget and forecast What we can offer you Not only do we offer free onsite parking and competitive salary but you'll also have access to: Company funded Health Cash Plan - providing cash back for everyday healthcare costs such as dental, optical and physiotherapy 5% match pension 25 days holiday plus holiday buy scheme 24/7 E-Learning modules, Training and Development opportunities Sharesave Scheme, Cycle to work schemes, Health cash plan Colleague Assistance Programme & Colleague referral scheme About You: You'll have a track record of success in a warehouse environment in a management position. You'll also be able to evidence: Experience of working in a fast paced environment Managing a large operation and being able to liaise at all levels Outstanding communication skills and the credibility to effectively build relationships with all team members and management Experience of planning and effectively executing a night operation. Dealing with all issues and challenges as they arise Tenacity and an effective approach to meeting and exceeding targets and delivering an outstanding client experience Computer literacy and confidence in the use of technology and IT systems, including a high degree of knowledge of MS Office Excellent business acumen and strong commercial and financial awareness Please note: you must have the right to work in the UK to be considered for this position. Don't just take us at our word - experience it for yourself. We're a business built on support, opportunities, loyalty and care. Let's make the most of today's opportunities and look to the future, together. Apply now.

This is a transformational key role within an established and highly respected engineering organisation, offering the opportunity to join its operations team at a state-of-the-art facility in Southampton. With over 50 years of innovation, the company has consistently led its industry through the design and manufacture of cutting-edge technology, supplying a global customer base and setting the benchmark for quality and performance. You will have the opportunity to make a significant and lasting impact on production capabilities by taking ownership of multiple production lines and driving performance, efficiency, and continuous improvement in a fast-paced, high-energy manufacturing environment. With full accountability for operational delivery, you will play a central role in shaping the future direction of production, ensuring capacity, quality and output align with ambitious growth plans. Experience within fibre optics, photonics or laser-based technologies would be an advantage, although this is not essential. You will need to demonstrate a proven track record in operations and production management, with a strong understanding of lean manufacturing principles and the ability to successfully oversee multiple production lines within a high-tech engineering environment. Providing strong operational leadership, you will develop and coach teams to achieve excellence while fostering a culture of safety, accountability and innovation. Working closely with cross-functional stakeholders across engineering, supply chain and wider business functions, you will help deliver strategic objectives, support new product introduction and enhance overall operational performance. This opportunity is ideally suited to a driven and forward-thinking manufacturing professional with a proven track record in production management within a lean environment. You will bring strong leadership capability, a proactive mindset and the ability to influence at all levels, alongside a passion for continuous improvement and delivering results in a dynamic setting. Requirements: Broad knowledge of the entire operations chain with a minimum of three years' manufacturing experience Experience working with a wide range of stakeholders, including finance, procurement and engineering/design Experience using ERP systems such as SAP

Working hours: 35 hours per week. Salary: £42,118 Team: Public Fundraising; Individual Giving and Legacies Location: Hybrid with time in the office required on a weekly basis. Office is in Holborn, London. Contract: Full time, permanent. Ready to drive real-world change with your fundraising expertise? At Prostate Cancer Research, we're making huge strides. Our supporter base has tripled in the last year, our campaigns are making national headlines, and we're investing heavily in growth. We now need a passionate Individual Giving Manager to help us seize this momentum. This is a chance to build something new with us. Working as a key strategic partner to the Head of Individual Giving, you will be the operational powerhouse behind our fundraising programme. You will take ownership of translating our high-level strategy into action, acting as the primary lead for campaign implementation and tactical delivery. We're not just looking for someone to run campaigns; we're looking for an innovator who will test, learn, and lead us into new territories. Your Mission: Take ownership of the delivery strategic individual giving activity across paid social, email, offline appeals, and new channels. Holistic Stewardship: Design and execute engaging supporter journeys-both bespoke and automated- that maximise conversion and long-term value. Performance Culture: Analyse performance, share insights, and drive a results-focused fundraising culture across the team. Why Join Us? Impact: This is a new role with the potential to shape the future of our individual giving. Growth: We are committed to your professional development within a supportive team. Benefits: We value our people. Enjoy flexible working, private BUPA healthcare, a competitive pension, and more. If you're an ambitious fundraiser who thrives in a dynamic environment and wants to fight prostate cancer, we encourage you to apply. Key Responsibilities Strategic Implementation (Online & Offline) Key operational lead, deputising for the Head of Individual Giving and Legacies, taking responsibility for the planning and delivery of campaigns and activity across channels and supporter journeys. Develop and implement activity to attract new supporters through an integrated mix of channels, including social platforms (paid and unpaid), search engine advertising, email marketing, and offline appeals. Manage relationships with external partners, including creative, fundraising, and digital marketing agencies, ensuring high-quality delivery and ROI. Develop and execute integrated campaigns where ultimate conversion may occur via traditional channels such as telephone or mail, taking a holistic approach to acquire and convert new supporters. Analyse metrics and data, reporting on KPIs, budget, and spend. Work to constantly test and optimise campaigns to exceed targets and improve return on investment. Support forecasting and budget planning on marketing activities within the IG budget. Stay abreast of emerging trends and technologies, ensuring our fundraising efforts remain innovative and effective. Stewardship, Content & Operations Develop and deliver personalised relationship-building communications and initiatives that recognise supporter loyalty and deepen their connection to the impact of their support. Oversee the operational delivery of supporter communications, including the development of processes for bespoke and workflow-delivered thanking and nurturing. Create and optimise content, sometimes cross team and directly with our incredible patients and supporters. Build journeys that maximise conversions and build loyalty. This includes high-quality creative fundraising writing, concepting, and messaging development. Ensure all supporters are thanked and updated in an appropriate and timely manner, working with the team to ensure coverage and that all interactions are in line with our supporter promise. Cultivate deeper engagement with supporters beyond transactional interactions, explore opportunities for meaningful dialogue and a sense of community. Work with the wider PCR team to maximise opportunities for fundraising and patient impact, specifically leading on cross-selling meaningful cash and support propositions to other audiences (e.g., events participants, community fundraisers, and campaigners). Work with Agile principles in mind, collaborating with colleagues across the organisation to plan and deliver high-quality work. Build key relationships across teams within and outside Public Fundraising to achieve successful fundraising outcomes. As required, represent PCR externally, promoting our work and building long-term relationships with stakeholders. Database and Compliance Develop your existing experience and affinity for supporter data to improve outcomes for supporters. Hold a very good working knowledge of key aspects of data protection law including GDPR and PECR, as well as the Fundraising Code of Practice. Work with our tools and seek to improve knowledge and use of these, including Access CRM, Fundraise Up, Google Analytics 4 (GA4), WordPress and MailChimp. Skills and Competencies Our ideal candidate would have the following: Fundraising Expertise: Proven experience in an Individual Giving role(s) with a track record of managing both digital acquisition and offline appeals (direct mail/telemarketing) for a charity or social cause, as well as significant experience in retention, marketing communications, supporter services. Agency Management: Experience managing creative, fundraising and digital marketing agencies, to deliver a variety of campaigns or activities across multiple channels. Digital Proficiency: Demonstrable expertise setting up and managing campaigns in Meta Business Suite, Google paid advertising, and email marketing platforms like Mailchimp. Strategic Thinking: Evidence of leading successful integrated campaigns resulting in significant income or lead generation. Audience development: Led development of successful new propositions for cross-selling across existing audiences. Creative Skills: The ability to motivate and inspire audiences through content and creative writing and storytelling for various channels. Financial Acumen: The ability to monitor and manage income and expenditure against targets as well as forecast and report on campaigns across all channels. Supporter Experience: A strong desire to provide excellent supporter experience and customer journeys to everyone who encounters PCR. Collaborative Mindset: A collaborative and innovative mindset with a desire to test, learn, and work with stakeholders cross-functionally. Agile Working: Experience working within Agile project management frameworks would be beneficial. Technical Knowledge: Good knowledge of WordPress website optimisation and plugins, or a strong desire to learn. Passion: A strong belief in the work we do at PCR, and a demonstrable desire to improve outcomes for patients through our work in fundraising. How to apply? Please apply via Charity Job by submitting your CV and a short supporting statement (maximum 600 words) outlining why you would like the role and why you think you'd be a good fit, giving examples of previous experience. There will be a two-stage interview process. The first interview will be online via Teams, and the second will be an in-person interview at our offices in London. There may be a test and a question to prepare for in advance of either interview stage should your application be taken forward. For more information about the role, please contact our Head of Individual Giving, Tom Treasure for an informal chat on . For more information about our organisation and what we do, visit the Prostate Cancer Research website - Home - Prostate Cancer Research The Prostate Progress webpage - Prostate Progress - Prostate Cancer Research and the PCR online patient resource, The Infopool - Home Infopool PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.

Job Title: Head of Fundraising & Membership Reporting to: Director of Development & External Relations Responsible for: Line management of two staff (Development Manager and Stakeholder Relations Officer) Based: Our Head Office is based in London, but we have an agile working policy enabling people to work at another UK location up to 4 days/week. Requests for permanent remote working will be considered and we welcome applications from people based in other parts of the UK. Terms: Full time (35 hours per week), permanent. Requests for part time or flexible working will be considered. A central part of the role will be leading development and delivery of the membership and fundraising strategy for EDIS (Equality, Diversity and Inclusion in Science and Health), a national membership coalition hosted by the British Science Association (BSA) delivered in partnership with the Francis Crick Institute and funded by the Wellcome Trust. Working closely with the Director of Development & External Relations, Chief Executive and other colleagues across the organisation, the postholder will lead fundraising and business development activity, strengthen BSA supporter engagement, and EDIS organisational member engagement, and help shape resilient income models that support the BSA's mission to ensure that all of society is included in science. Key responsibilities 1. Develop and deliver the BSA's fundraising strategy Develop the BSA's fundraising strategy, working with key stakeholders, and create an accompanying implementation plan, KPIs and milestones. Monitor and report on the delivery of the fundraising strategy to the Senior Management Team and Board. Work collaboratively with colleagues across the organisation to support the delivery of the fundraising strategy. 2. Develop and grow membership of EDIS (Equality, Diversity, and Inclusion in Science and Health) Develop and deliver the EDIS membership strategy, including an implementation plan with clear KPIs and milestones. Work closely with the Head of EDIS and wider EDIS team to develop a compelling and sustainable membership offer and pricing structure (from year 3 of the programme) for current and prospective organisational members. Develop and deliver a membership growth plan, and work closely with the EDIS team to oversee member communications, engagement campaigns and retention strategies. Work with the Head of EDIS and other colleagues to develop additional earned income streams that complement membership (such as sponsorship or paid for training). 3. Lead, support and champion the Development team Foster a strong, collaborative team culture for the BSA Development team, reflecting the values of the BSA and of EDIS, and inspiring the team to develop and contribute to the fundraising strategy and the BSA's and EDIS' mission and vision. Work collaboratively with teams across the BSA, encouraging all teams to support the organisation's fundraising and income generation activities, as appropriate. Deputise for the Director of Development & External Relations, when needed. 4. Lead on our fundraising activities and donor engagement Lead and provide oversight on high quality applications and bids to corporates, trusts and foundations, statutory sources and other funders, working closely with Development team members and other colleagues. Lead the development of high value strategic partnerships, including multi year and/or multi programme partnerships, aligning funder priorities with organisational impact. Lead on the BSA's donor stewardship plans, ensuring timely and effective reporting to funders as well as a strong supporter experience. Ensure there is a comprehensive pipeline of funding bids with a clear prospecting plan for the BSA. Work closely with the Head of Education and wider team to develop and deliver fundraising approaches that complement earned income for the BSA's flagship CREST Awards programme. Work closely with the Director of Development & External Relations, CEO, Trustees and other colleagues to help build strong relationships with prospective donors and high profile stakeholders, by providing timely briefings for donor meetings to support senior level engagement. 5. Develop our processes and systems to allow for effective fundraising and membership Lead on our fundraising Customer Relationship Management (CRM), ensuring that fundraising and membership relationships are captured, updated and shared in a timely and consistent way across the organisation. Develop compelling cases for support and fundraising collateral, working closely with programmes, communications, policy and other teams across the BSA. Ensure that our fundraising complies with the highest fundraising standards, as set out by the Fundraising Regulator, Chartered Institute of Fundraising, Charity Commission of England & Wales, and other relevant bodies. Person Specification Below is a summary of essential and desirable criteria needed for this role, as well as how we will assess a candidate's suitability. Essential criteria Proven track record in fundraising, including securing significant grants and/or contracts, managing a complex fundraising pipeline and stewarding funders during a partnership. Excellent line management skills, including leading high performing teams and dealing with all aspects of people management. Experience in developing and implementing successful supporter/member engagement strategies. Strong relationship building and networking skills. Excellent written and verbal communication skills, with the ability to craft compelling cases for support. Proficiency with CRM systems and digital fundraising tools. Strategic thinker with strong project management and leadership capabilities. Experience of managing budgets effectively, including planning & controlling spend. Excellent organisational and time management skills; ability to juggle multiple projects and remain calm and clear headed under pressure. A commitment to the British Science Association's and EDIS' mission and vision. Desirable criteria Experience in developing and implementing successful organisational membership strategies. Experience of mixed income models, such as combining membership, earned income and sponsorship. Knowledge of the science engagement or charity sector. Experience of working on corporate partnerships. How to apply Please send a CV and covering letter (each of no more than two A4 pages) that summarises your interest in the role and details your ability to match the criteria. The closing date for applications is Monday 13 April at 12 noon. First round interviews are due to take place in the week commencing Monday 27 April 2026, with second round interviews taking place on Monday 11 May and Tuesday 12 May 2026. You will be informed as soon as possible after the application deadline whether you have been selected for interview. As part of the British Science Association's commitment to being a Disability Confident employer, all disabled applicants who meet the 'essential criteria' for this vacancy will be offered an interview under our guaranteed interview scheme. If you wish to apply under the guaranteed interview scheme, you will be asked to indicate this when you submit your application by selecting 'yes' in the relevant box when asked during the application process. Applicants do not need to state any further information or declare their disability at the application stage. Whether you are applying under the scheme or not, if you are successful in being shortlisted, we will ask candidates with disabilities or long term health conditions to let us know if they need any adjustments during the recruitment process. The Disability Confident scheme's definition of disability is in line with the Equalities Act 2010: 'a physical or mental condition which has a long term and substantial effect on your daily life'. Further information about our Disability Confident commitments can be found on the Disability Confident page of our website.