Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. SENIOR SOFTWARE ENGINEER I Your Impact You'll be part of an engineering team that develops the software that enables the seamless integration of our de-escalation tools, body-worn cameras, drones, evidence management and cloud. This is an opportunity to directly impact our mission to protect life by delivering the supporting features including device registration, inventory management, configuration and evidence sync, while also incorporating AI capabilities. As a software engineer, you will collaborate closely with product manager, designer, staff engineer and engineering manager to ensure we are building the right solutions for our customers. You will be an active contributor in design reviews and provide constructive feedback to peers in code reviews. You'll work on complex features, estimating, developing and testing backend APIs and user-facing components including Evidence Sync. You will also play a crucial role in debugging complex integration issues to providing suggestions to improve our documentation and delivery. Join this passionate team that is delivering the software the enables our body-worn cameras and de-escalation technology, in our mission to protect life. What You'll Do Location: London, UK Reports to: Engineering Manager Design, develop, and maintain high-quality, scalable, and secure software, ensuring adherence to performance, security, and engineering best practices. Drive technical excellence by leading design discussions, contributing to specifications, and providing insightful feedback in code and design reviews. Track the features you are delivering, clearly communicate status and risks to delivery Participate in regular release management for services and client applications Facilitate cross-team collaboration among engineers and contribute to the broader community of Axon engineers What You Bring Bachelor's Degree in Computer Science, Engineering, or related field 8+ years of professional software development experience Experience designing and delivering highly-available, scalable cloud-based systems Development experience in languages such as Go, Scala, or similar Solid understanding of general web development practices Experience working with SQL or NoSQL data stores Experience using Docker and Kubernetes Familiarity with CI/CD tools like Jenkins, GitHub, TeamCity, ArgoCD, etc Experience working in an Agile environment Preferred Qualifications: Strong problem-solving skills, creativity, and communication abilities. Experience in collaborating with remote teams and handling code reviews. Capability to produce technical documentation and improve existing processes. Passion for protecting life and enhancing public safety through technology. Benefits that Benefit You Competitive Base Salary Annual Bonus and Restricted Stock Unit Eligibility Comprehensive Pension Plan with Matching Contribution 30 days paid holiday in addition to UK public holidays Enhanced Maternity and Paternity Leave for all employees Private Health Insurance Cash Plan including Dental, Optician and Therapeutic Treatment Plans GymPass Subscription Life assurance (x4 Annual Salary) Group income Protection Employee Assistance & Development Programs Benefits listed herein may vary depending on the nature of your employment and the location where you work Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email . Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Jul 27, 2025
Full time
Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. SENIOR SOFTWARE ENGINEER I Your Impact You'll be part of an engineering team that develops the software that enables the seamless integration of our de-escalation tools, body-worn cameras, drones, evidence management and cloud. This is an opportunity to directly impact our mission to protect life by delivering the supporting features including device registration, inventory management, configuration and evidence sync, while also incorporating AI capabilities. As a software engineer, you will collaborate closely with product manager, designer, staff engineer and engineering manager to ensure we are building the right solutions for our customers. You will be an active contributor in design reviews and provide constructive feedback to peers in code reviews. You'll work on complex features, estimating, developing and testing backend APIs and user-facing components including Evidence Sync. You will also play a crucial role in debugging complex integration issues to providing suggestions to improve our documentation and delivery. Join this passionate team that is delivering the software the enables our body-worn cameras and de-escalation technology, in our mission to protect life. What You'll Do Location: London, UK Reports to: Engineering Manager Design, develop, and maintain high-quality, scalable, and secure software, ensuring adherence to performance, security, and engineering best practices. Drive technical excellence by leading design discussions, contributing to specifications, and providing insightful feedback in code and design reviews. Track the features you are delivering, clearly communicate status and risks to delivery Participate in regular release management for services and client applications Facilitate cross-team collaboration among engineers and contribute to the broader community of Axon engineers What You Bring Bachelor's Degree in Computer Science, Engineering, or related field 8+ years of professional software development experience Experience designing and delivering highly-available, scalable cloud-based systems Development experience in languages such as Go, Scala, or similar Solid understanding of general web development practices Experience working with SQL or NoSQL data stores Experience using Docker and Kubernetes Familiarity with CI/CD tools like Jenkins, GitHub, TeamCity, ArgoCD, etc Experience working in an Agile environment Preferred Qualifications: Strong problem-solving skills, creativity, and communication abilities. Experience in collaborating with remote teams and handling code reviews. Capability to produce technical documentation and improve existing processes. Passion for protecting life and enhancing public safety through technology. Benefits that Benefit You Competitive Base Salary Annual Bonus and Restricted Stock Unit Eligibility Comprehensive Pension Plan with Matching Contribution 30 days paid holiday in addition to UK public holidays Enhanced Maternity and Paternity Leave for all employees Private Health Insurance Cash Plan including Dental, Optician and Therapeutic Treatment Plans GymPass Subscription Life assurance (x4 Annual Salary) Group income Protection Employee Assistance & Development Programs Benefits listed herein may vary depending on the nature of your employment and the location where you work Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email . Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Job ID: Amazon Corporate Services Pty Ltd AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The AWS Infrastructure Capacity Delivery team is searching for a passionate and talented Senior Technical Programme Manager to support projects growing our Data Centre infrastructure. The TPM will lead cross functional and technical teams to deliver new Data Centres. This will extend from strategy, design, budget, design, implementation, testing, and deployment, including all the dependencies needed to delivery new data centre infrastructure. At AWS, along with technical knowledge, we expect our leaders to interact with customers, partners and suppliers to understand our business goals and priorities, and to execute rapidly, delivering high-quality results. The candidate will be comfortable in managing remote project delivery teams, and possess the ability to facilitate technical sessions to troubleshoot issues and remove barriers to project success. The TPM will be able to build cross-functional matrix-based teams, establish trust with a variety of stakeholders across multiple time zones, manage capital budgets, eliminate unnecessary activity, design solutions, remove blockers, and find creative ways to accelerate project delivery. The TPM will be familiar with a variety of project management tools, methodologies and techniques for all phases of the project lifecycle. They'll be able to exhibit demonstrated experience in core project management disciplines including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking. Other requirements include experience with MS Office, MS Project and MS SharePoint. Do you look around corners to find ways of optimizing resources and speeding up delivery? Do you enjoy dealing with ambiguity and finding solutions independently? Are you passionate about using technology to solve business problems that have a big customer impact? Please come and build the future with us. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - 3+ years' experience in delivery of technical infrastructure, including scope, schedule, budget, quality, along with risk and critical path management; - Experience managing projects across cross functional teams, building sustainable processes and coordinating project schedules - Experience reviewing technical problems and providing clear options and recommendations in order to lead teams to decisions and delivery - Experience conducting in-depth quantitative and qualitative analysis and presenting information to key stakeholders PREFERRED QUALIFICATIONS - Experience with Data Centre project delivery, especially delivery of power and cooling infrastructure - Experience delivering projects for commercial and government customers - Knowledge of the Australian Data Centre market Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 27, 2025
Full time
Job ID: Amazon Corporate Services Pty Ltd AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The AWS Infrastructure Capacity Delivery team is searching for a passionate and talented Senior Technical Programme Manager to support projects growing our Data Centre infrastructure. The TPM will lead cross functional and technical teams to deliver new Data Centres. This will extend from strategy, design, budget, design, implementation, testing, and deployment, including all the dependencies needed to delivery new data centre infrastructure. At AWS, along with technical knowledge, we expect our leaders to interact with customers, partners and suppliers to understand our business goals and priorities, and to execute rapidly, delivering high-quality results. The candidate will be comfortable in managing remote project delivery teams, and possess the ability to facilitate technical sessions to troubleshoot issues and remove barriers to project success. The TPM will be able to build cross-functional matrix-based teams, establish trust with a variety of stakeholders across multiple time zones, manage capital budgets, eliminate unnecessary activity, design solutions, remove blockers, and find creative ways to accelerate project delivery. The TPM will be familiar with a variety of project management tools, methodologies and techniques for all phases of the project lifecycle. They'll be able to exhibit demonstrated experience in core project management disciplines including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking. Other requirements include experience with MS Office, MS Project and MS SharePoint. Do you look around corners to find ways of optimizing resources and speeding up delivery? Do you enjoy dealing with ambiguity and finding solutions independently? Are you passionate about using technology to solve business problems that have a big customer impact? Please come and build the future with us. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - 3+ years' experience in delivery of technical infrastructure, including scope, schedule, budget, quality, along with risk and critical path management; - Experience managing projects across cross functional teams, building sustainable processes and coordinating project schedules - Experience reviewing technical problems and providing clear options and recommendations in order to lead teams to decisions and delivery - Experience conducting in-depth quantitative and qualitative analysis and presenting information to key stakeholders PREFERRED QUALIFICATIONS - Experience with Data Centre project delivery, especially delivery of power and cooling infrastructure - Experience delivering projects for commercial and government customers - Knowledge of the Australian Data Centre market Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Out in Science, Technology, Engineering, and Mathematics
Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact Axon Fusus is a cloud-based Real-Time Crime Center (RTCC) platform developed by Axon to enhance public safety operations through integrated situational awareness. It consolidates live video, sensor data, and analytics from diverse sources including body-worn cameras, drones, fixed surveillance, and Automated License Plate Recognition into a unified interface accessible via command centers or mobile devices. The platform supports features like real-time location mapping of officers and resources, AI-driven alerts, and live video streaming which empower officers with timely intelligence. The platform is open and supports interoperability with a wide range of third-party technologies, while community engagement tools facilitate collaboration with residents and businesses to share camera feeds and tips. By providing a comprehensive, real-time view of unfolding situations, Axon Fusus aids in faster decision-making, and improved public safety outcomes As a senior engineer on the Axon Alerts team, you'll be directly responsible for the design, development and delivery of the Axon Alerts platform. The platform ensures the right people are notified about the right information at the right time. You will be responsible for the system which ingests events from a range of 1P and 3P devices sources, the process of enriching with additional metadata, applying rules to determine recipients, and delivering alerts across a range of channels. You'll also be responsible for the guidance and mentorship of the other engineers on the team. Operational excellence processes, metrics and dashboards are at the heart of our promise to keep our systems running 99.999%, even when bad days happen and the system unusually spikes. What You'll Do Location: London Reports to: Senior Engineering Manager Lead engineering architecture design reviews Building services that adhere to our high bar on availability and latency in this mission-critical space Set a high technical bar for the team through code and architecture design reviews Mentoring engineers Working across teams with Product, Design, and Engineering to create integrated solutions that delight our customers Improve our Engineering process, including architectural strategic thinking, sprint planning and stand-ups Improve our Operational excellence process with improved metrics/dashboards for observability, respond to and debug livesite issues, and prevent the issues from reoccurring. Working with the latest cloud based and open source technologies What You Bring Bachelor's Degree in Computer Science, Engineering, or related field 8+ years of professional software development experience Experience designing and delivering highly-available, scalable cloud-based systems Backend service experience in multiple, managed languages such as Java, Scala, Go, C#, or similar Experience working with SQL or NoSQL data stores, queue services, cache services, and/or gateway services. You follow the latest in software engineering and open source technologies, and can intuit the fine line between promising new practice and overhyped fad You love delighting end users and hunger for novel challenges Benefits that Benefit You Competitive base salary and RSUs. Comprehensive pension plan with matching contribution Private health insurance & cash plans 30 days paid holiday + UK public holidays Enhanced maternity/paternity leave GymPass subscription Life assurance & income protection Career growth support and wellness resources Benefits listed herein may vary depending on the nature of your employment and the location where you work. Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email . Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Jul 27, 2025
Full time
Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact Axon Fusus is a cloud-based Real-Time Crime Center (RTCC) platform developed by Axon to enhance public safety operations through integrated situational awareness. It consolidates live video, sensor data, and analytics from diverse sources including body-worn cameras, drones, fixed surveillance, and Automated License Plate Recognition into a unified interface accessible via command centers or mobile devices. The platform supports features like real-time location mapping of officers and resources, AI-driven alerts, and live video streaming which empower officers with timely intelligence. The platform is open and supports interoperability with a wide range of third-party technologies, while community engagement tools facilitate collaboration with residents and businesses to share camera feeds and tips. By providing a comprehensive, real-time view of unfolding situations, Axon Fusus aids in faster decision-making, and improved public safety outcomes As a senior engineer on the Axon Alerts team, you'll be directly responsible for the design, development and delivery of the Axon Alerts platform. The platform ensures the right people are notified about the right information at the right time. You will be responsible for the system which ingests events from a range of 1P and 3P devices sources, the process of enriching with additional metadata, applying rules to determine recipients, and delivering alerts across a range of channels. You'll also be responsible for the guidance and mentorship of the other engineers on the team. Operational excellence processes, metrics and dashboards are at the heart of our promise to keep our systems running 99.999%, even when bad days happen and the system unusually spikes. What You'll Do Location: London Reports to: Senior Engineering Manager Lead engineering architecture design reviews Building services that adhere to our high bar on availability and latency in this mission-critical space Set a high technical bar for the team through code and architecture design reviews Mentoring engineers Working across teams with Product, Design, and Engineering to create integrated solutions that delight our customers Improve our Engineering process, including architectural strategic thinking, sprint planning and stand-ups Improve our Operational excellence process with improved metrics/dashboards for observability, respond to and debug livesite issues, and prevent the issues from reoccurring. Working with the latest cloud based and open source technologies What You Bring Bachelor's Degree in Computer Science, Engineering, or related field 8+ years of professional software development experience Experience designing and delivering highly-available, scalable cloud-based systems Backend service experience in multiple, managed languages such as Java, Scala, Go, C#, or similar Experience working with SQL or NoSQL data stores, queue services, cache services, and/or gateway services. You follow the latest in software engineering and open source technologies, and can intuit the fine line between promising new practice and overhyped fad You love delighting end users and hunger for novel challenges Benefits that Benefit You Competitive base salary and RSUs. Comprehensive pension plan with matching contribution Private health insurance & cash plans 30 days paid holiday + UK public holidays Enhanced maternity/paternity leave GymPass subscription Life assurance & income protection Career growth support and wellness resources Benefits listed herein may vary depending on the nature of your employment and the location where you work. Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email . Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Out in Science, Technology, Engineering, and Mathematics
Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. SENIOR SOFTWARE ENGINEER I Your Impact You'll be part of an engineering team that develops the software that enables the seamless integration of our de-escalation tools, body-worn cameras, drones, evidence management and cloud. This is an opportunity to directly impact our mission to protect life by delivering the supporting features including device registration, inventory management, configuration and evidence sync, while also incorporating AI capabilities. As a software engineer, you will collaborate closely with product manager, designer, staff engineer and engineering manager to ensure we are building the right solutions for our customers. You will be an active contributor in design reviews and provide constructive feedback to peers in code reviews. You'll work on complex features, estimating, developing and testing backend APIs and user-facing components including Evidence Sync. You will also play a crucial role in debugging complex integration issues to providing suggestions to improve our documentation and delivery. Join this passionate team that is delivering the software the enables our body-worn cameras and de-escalation technology, in our mission to protect life. What You'll Do Location: London, UK Reports to: Engineering Manager Design, develop, and maintain high-quality, scalable, and secure software, ensuring adherence to performance, security, and engineering best practices. Drive technical excellence by leading design discussions, contributing to specifications, and providing insightful feedback in code and design reviews. Track the features you are delivering, clearly communicate status and risks to delivery Participate in regular release management for services and client applications Facilitate cross-team collaboration among engineers and contribute to the broader community of Axon engineers What You Bring Bachelor's Degree in Computer Science, Engineering, or related field 8+ years of professional software development experience Experience designing and delivering highly-available, scalable cloud-based systems Development experience in languages such as Go, Scala, or similar Solid understanding of general web development practices Experience working with SQL or NoSQL data stores Experience using Docker and Kubernetes Familiarity with CI/CD tools like Jenkins, GitHub, TeamCity, ArgoCD, etc Experience working in an Agile environment Preferred Qualifications: Strong problem-solving skills, creativity, and communication abilities. Experience in collaborating with remote teams and handling code reviews. Capability to produce technical documentation and improve existing processes. Passion for protecting life and enhancing public safety through technology. Benefits that Benefit You Competitive Base Salary Annual Bonus and Restricted Stock Unit Eligibility Comprehensive Pension Plan with Matching Contribution 30 days paid holiday in addition to UK public holidays Enhanced Maternity and Paternity Leave for all employees Private Health Insurance Cash Plan including Dental, Optician and Therapeutic Treatment Plans GymPass Subscription Life assurance (x4 Annual Salary) Group income Protection Employee Assistance & Development Programs Benefits listed herein may vary depending on the nature of your employment and the location where you work Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email . Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Jul 27, 2025
Full time
Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. SENIOR SOFTWARE ENGINEER I Your Impact You'll be part of an engineering team that develops the software that enables the seamless integration of our de-escalation tools, body-worn cameras, drones, evidence management and cloud. This is an opportunity to directly impact our mission to protect life by delivering the supporting features including device registration, inventory management, configuration and evidence sync, while also incorporating AI capabilities. As a software engineer, you will collaborate closely with product manager, designer, staff engineer and engineering manager to ensure we are building the right solutions for our customers. You will be an active contributor in design reviews and provide constructive feedback to peers in code reviews. You'll work on complex features, estimating, developing and testing backend APIs and user-facing components including Evidence Sync. You will also play a crucial role in debugging complex integration issues to providing suggestions to improve our documentation and delivery. Join this passionate team that is delivering the software the enables our body-worn cameras and de-escalation technology, in our mission to protect life. What You'll Do Location: London, UK Reports to: Engineering Manager Design, develop, and maintain high-quality, scalable, and secure software, ensuring adherence to performance, security, and engineering best practices. Drive technical excellence by leading design discussions, contributing to specifications, and providing insightful feedback in code and design reviews. Track the features you are delivering, clearly communicate status and risks to delivery Participate in regular release management for services and client applications Facilitate cross-team collaboration among engineers and contribute to the broader community of Axon engineers What You Bring Bachelor's Degree in Computer Science, Engineering, or related field 8+ years of professional software development experience Experience designing and delivering highly-available, scalable cloud-based systems Development experience in languages such as Go, Scala, or similar Solid understanding of general web development practices Experience working with SQL or NoSQL data stores Experience using Docker and Kubernetes Familiarity with CI/CD tools like Jenkins, GitHub, TeamCity, ArgoCD, etc Experience working in an Agile environment Preferred Qualifications: Strong problem-solving skills, creativity, and communication abilities. Experience in collaborating with remote teams and handling code reviews. Capability to produce technical documentation and improve existing processes. Passion for protecting life and enhancing public safety through technology. Benefits that Benefit You Competitive Base Salary Annual Bonus and Restricted Stock Unit Eligibility Comprehensive Pension Plan with Matching Contribution 30 days paid holiday in addition to UK public holidays Enhanced Maternity and Paternity Leave for all employees Private Health Insurance Cash Plan including Dental, Optician and Therapeutic Treatment Plans GymPass Subscription Life assurance (x4 Annual Salary) Group income Protection Employee Assistance & Development Programs Benefits listed herein may vary depending on the nature of your employment and the location where you work Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email . Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
IIBA (International Institute of Business Analysis)
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. Citi's Mission and Value Proposition explains what we do, and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain both our clients' and the public's trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful, strengthening our ability to execute against our strategic priorities. Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all. We foster a culture of meritocracy and diversity; we value and expect respect for others; opportunities to develop are widely available to all. 51% of our employees are women and 24% of our Director's and Managing Directors are women. About Citi Securities Services: As part of Citi's Services Line of Business, Securities Services is a global business that provides Custody, Fund Services, Issuer Services and Execution Services to global asset managers, pension funds, insurance companies, banks and financial intermediaries. Securities Services operates the largest custody network globally with a presence in 60+ countries. Within Securities Services, the Data, Digital, and Innovation team runs the data and innovation products and is responsible for building the future of data for Securities Services. This team seeks an experienced Vice President Product Manager (Product Developer) to join our London team. Job description: In this role you can shape our organization's future by building and innovating the digital data experience for our clients. The Product Manager will be responsible for the management, development and growth of Securities Services Data Visualization platform for clients. This role is also responsible for the development and growth of our AI-powered search application. Responsibilities: Own the strategy and roadmap for their product. The product developer must work with internal and external partners to understand the value proposition from the perspective of the end user and from the perspective of the market. They must also understand how the value proposition of the application fits within the end-to-end client experience in Securities Services Responsible for product engagement and adoption. Work closely with client organizations to define successful product engagement amongst target users and to achieve the desired engagement and usage. Responsible for activities related to the development of new products and/or features and functionality of products including developing business cases, product enhancements innovation, feature and functionality definition based on market and industry research and trends and client needs. Manage the end-to-end product development lifecycle and scope product releases, agreeing to and tracking business priorities, writing user stories, guiding design, incorporating regulatory and compliance requirements and investment tracking. Follow the market, industry, and client trends to own field and incorporate, as appropriate, into the product roadmap. Develop plans, prioritize, coordinate the design and delivery of products, or features for product releases, and serve as product ambassador within user community. Work in close co-ordination with Technology to develop the technical strategy for the product. Create clear and specific project plans, business and technical requirements documents for product execution. Interact with business managers, technology, and sales to understand their long-term vision, discuss industry trends, and incorporate them into the product & solutions strategy. Focus on control and governance, including performing Need-to-Know based security and access reviews, Access Approvals, controls testing and documentation. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency. Experience required: Relevant experience in digital product management and in client experience. Knowledge of Securities Services is preferred. Intellectual curiosity, analytical and conceptual thinker. Proactively seeks and develops new opportunities. Attention to detail and process/analytic mindset. Ability to build networks and relationships internally and externally. Familiarity with product development methodologies. Direct experience in end-to-end project delivery, preferably in product development, and knowledge of various analytical tools including Qlikview, Tableau, Access. Comfortable with performing data investigations that require a high degree of accuracy with tight timescales. Ability to create business analysis, troubleshoot data quality issues, and conduct exploratory and descriptive analysis of business datasets. Ability to structure and break down problems, develop solutions, and to drive to results. Process Management knowledge with a propensity for detail and comprehensiveness of content. Ability to collaborate and clearly communicate with team members of an organization. Project Management skills with experience leading large cross functional initiatives. Generation of reports and presentations for management education. Qualifications: Bachelor's/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Job Family Group: Product Management and Development Job Family: Product Development Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
Jul 26, 2025
Full time
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. Citi's Mission and Value Proposition explains what we do, and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain both our clients' and the public's trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful, strengthening our ability to execute against our strategic priorities. Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all. We foster a culture of meritocracy and diversity; we value and expect respect for others; opportunities to develop are widely available to all. 51% of our employees are women and 24% of our Director's and Managing Directors are women. About Citi Securities Services: As part of Citi's Services Line of Business, Securities Services is a global business that provides Custody, Fund Services, Issuer Services and Execution Services to global asset managers, pension funds, insurance companies, banks and financial intermediaries. Securities Services operates the largest custody network globally with a presence in 60+ countries. Within Securities Services, the Data, Digital, and Innovation team runs the data and innovation products and is responsible for building the future of data for Securities Services. This team seeks an experienced Vice President Product Manager (Product Developer) to join our London team. Job description: In this role you can shape our organization's future by building and innovating the digital data experience for our clients. The Product Manager will be responsible for the management, development and growth of Securities Services Data Visualization platform for clients. This role is also responsible for the development and growth of our AI-powered search application. Responsibilities: Own the strategy and roadmap for their product. The product developer must work with internal and external partners to understand the value proposition from the perspective of the end user and from the perspective of the market. They must also understand how the value proposition of the application fits within the end-to-end client experience in Securities Services Responsible for product engagement and adoption. Work closely with client organizations to define successful product engagement amongst target users and to achieve the desired engagement and usage. Responsible for activities related to the development of new products and/or features and functionality of products including developing business cases, product enhancements innovation, feature and functionality definition based on market and industry research and trends and client needs. Manage the end-to-end product development lifecycle and scope product releases, agreeing to and tracking business priorities, writing user stories, guiding design, incorporating regulatory and compliance requirements and investment tracking. Follow the market, industry, and client trends to own field and incorporate, as appropriate, into the product roadmap. Develop plans, prioritize, coordinate the design and delivery of products, or features for product releases, and serve as product ambassador within user community. Work in close co-ordination with Technology to develop the technical strategy for the product. Create clear and specific project plans, business and technical requirements documents for product execution. Interact with business managers, technology, and sales to understand their long-term vision, discuss industry trends, and incorporate them into the product & solutions strategy. Focus on control and governance, including performing Need-to-Know based security and access reviews, Access Approvals, controls testing and documentation. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency. Experience required: Relevant experience in digital product management and in client experience. Knowledge of Securities Services is preferred. Intellectual curiosity, analytical and conceptual thinker. Proactively seeks and develops new opportunities. Attention to detail and process/analytic mindset. Ability to build networks and relationships internally and externally. Familiarity with product development methodologies. Direct experience in end-to-end project delivery, preferably in product development, and knowledge of various analytical tools including Qlikview, Tableau, Access. Comfortable with performing data investigations that require a high degree of accuracy with tight timescales. Ability to create business analysis, troubleshoot data quality issues, and conduct exploratory and descriptive analysis of business datasets. Ability to structure and break down problems, develop solutions, and to drive to results. Process Management knowledge with a propensity for detail and comprehensiveness of content. Ability to collaborate and clearly communicate with team members of an organization. Project Management skills with experience leading large cross functional initiatives. Generation of reports and presentations for management education. Qualifications: Bachelor's/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Job Family Group: Product Management and Development Job Family: Product Development Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
Technical Service Delivery Manager Hybrid - Locations: Greater Manchester, South West, Northamptonshire or London Are you a customer-obsessed IT leader with a knack for managing complex service environments and building long-term client relationships? We're currently recruiting for an experienced Technical Service Delivery Manager to join a fast growing business. Key Responsibilities: Service Delivery Excellence Own operational targets and ensure services are running smoothly, securely, and efficiently. Use ITSM tools to log, track, and resolve issues with precision. Ensure full ITIL alignment Incident, Problem, Change, and Continual Improvement are your bread and butter. Work across infrastructure and cloud (Azure, AWS) to provide hands on technical guidance when needed. Champion service excellence across Microsoft, AD, O365, Networking, and cloud infrastructure. Customer Relationship Management Lead regular service review meetings and act as the go-to contact for your portfolio of clients. Build lasting relationships by understanding each client's goals, pain points, and success metrics. Handle escalations like a pro and mitigate risks before they become issues. Data-Driven Reporting Monitor and report SLA metrics transparency is key. Create detailed service reports and forecasts to guide strategic planning. Keep documentation airtight and current. Collaboration & Growth Work alongside sales and solution architects to identify service growth opportunities. Shape IT strategies and roadmaps aligned to client needs and industry trends. Mentor service delivery colleagues and contribute to a high-performance culture. Process & Problem Solving Dig deep into root causes, streamline processes, and drive service innovation. Work cross-functionally to create smarter workflows and enhance client outcomes. Continuous Improvement Actively participate in workshops, training, and process reviews. Help design and implement service delivery best practices. Experience Required: Experience in a Service Delivery role (ideally in an MSP or multi-client environment). Experience in a leadership or managerial capacity. Proven ability to manage medium to large scale client environments (500+ users). Experience across Microsoft stack, networking (WAN, LAN, SD-WAN, Wi-Fi), infrastructure, and cloud (Azure, AWS). Outstanding communication, problem-solving, and stakeholder management skills. Passion for service excellence and a proactive approach to continuous improvement. Advantageous: ITIL qualification (intermediate or higher preferred). Experience with Autotask or similar ITSM tools. Project or transition management experience. Customer excellence training or certifications. What's In It for You: Hybrid working (3 days in-office, 2 from home). 25 days holiday (rising to 30), plus bank holidays and optional unpaid leave. Career development through a structured mentoring and progression plan. If you're passionate about delivering technical services and looking for a role that mixes strategic thinking with hands on impact, send your cv At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Jul 26, 2025
Full time
Technical Service Delivery Manager Hybrid - Locations: Greater Manchester, South West, Northamptonshire or London Are you a customer-obsessed IT leader with a knack for managing complex service environments and building long-term client relationships? We're currently recruiting for an experienced Technical Service Delivery Manager to join a fast growing business. Key Responsibilities: Service Delivery Excellence Own operational targets and ensure services are running smoothly, securely, and efficiently. Use ITSM tools to log, track, and resolve issues with precision. Ensure full ITIL alignment Incident, Problem, Change, and Continual Improvement are your bread and butter. Work across infrastructure and cloud (Azure, AWS) to provide hands on technical guidance when needed. Champion service excellence across Microsoft, AD, O365, Networking, and cloud infrastructure. Customer Relationship Management Lead regular service review meetings and act as the go-to contact for your portfolio of clients. Build lasting relationships by understanding each client's goals, pain points, and success metrics. Handle escalations like a pro and mitigate risks before they become issues. Data-Driven Reporting Monitor and report SLA metrics transparency is key. Create detailed service reports and forecasts to guide strategic planning. Keep documentation airtight and current. Collaboration & Growth Work alongside sales and solution architects to identify service growth opportunities. Shape IT strategies and roadmaps aligned to client needs and industry trends. Mentor service delivery colleagues and contribute to a high-performance culture. Process & Problem Solving Dig deep into root causes, streamline processes, and drive service innovation. Work cross-functionally to create smarter workflows and enhance client outcomes. Continuous Improvement Actively participate in workshops, training, and process reviews. Help design and implement service delivery best practices. Experience Required: Experience in a Service Delivery role (ideally in an MSP or multi-client environment). Experience in a leadership or managerial capacity. Proven ability to manage medium to large scale client environments (500+ users). Experience across Microsoft stack, networking (WAN, LAN, SD-WAN, Wi-Fi), infrastructure, and cloud (Azure, AWS). Outstanding communication, problem-solving, and stakeholder management skills. Passion for service excellence and a proactive approach to continuous improvement. Advantageous: ITIL qualification (intermediate or higher preferred). Experience with Autotask or similar ITSM tools. Project or transition management experience. Customer excellence training or certifications. What's In It for You: Hybrid working (3 days in-office, 2 from home). 25 days holiday (rising to 30), plus bank holidays and optional unpaid leave. Career development through a structured mentoring and progression plan. If you're passionate about delivering technical services and looking for a role that mixes strategic thinking with hands on impact, send your cv At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
A leading cable distributor is looking for a proactive Business Development Manager to build and manage relationships with B2B customers across the South of England. Covering the area south of Birmingham, this is a largely remote and field-based role that will involve building and maintaining relationships with customers, identifying new business opportunities, and driving sales growth across the Southern half of the UK. The company you'll be joining specialises in the supply, management, and distribution of electrical cables across the UK and belongs to an impressive 1 billion distribution group. They offer a range of solutions including fixed wiring, energy cables, and industrial flexible cables to customers in the electrical wholesale, construction, and industrial sectors. Role Responsibilities As an Business Development Manager, you will: Build and maintain strong relationships with existing customers Identify and develop new business opportunities Provide expert advice on our product range, tailoring solutions to meet customer needs Regularly visit customers across the region, providing support, gathering feedback, and driving sales Work collaboratively with internal teams to ensure seamless service delivery Achieve and exceed sales targets Manage appointments and daily schedule effectively to optimise time and coverage Rewards You will receive: A starting salary between 40,000 - 45,000 Uncapped performance-related bonus Company car Hybrid working Paid expenses for travel and other work-related costs Optional membership of the company pension scheme Excellent development and career progression opportunities Requirements To be successful in this Business Development Manager role, you should be a self-motivated and results-driven professional with: Proven sales experience within the cables industy or electrical wholesale background Strong communication and negotiation skills A proactive approach to identifying and securing new business opportunities The ability to work independently and manage your own schedule A full UK driving licence Think you have what it takes? Submit your application to find out more!
Jul 26, 2025
Full time
A leading cable distributor is looking for a proactive Business Development Manager to build and manage relationships with B2B customers across the South of England. Covering the area south of Birmingham, this is a largely remote and field-based role that will involve building and maintaining relationships with customers, identifying new business opportunities, and driving sales growth across the Southern half of the UK. The company you'll be joining specialises in the supply, management, and distribution of electrical cables across the UK and belongs to an impressive 1 billion distribution group. They offer a range of solutions including fixed wiring, energy cables, and industrial flexible cables to customers in the electrical wholesale, construction, and industrial sectors. Role Responsibilities As an Business Development Manager, you will: Build and maintain strong relationships with existing customers Identify and develop new business opportunities Provide expert advice on our product range, tailoring solutions to meet customer needs Regularly visit customers across the region, providing support, gathering feedback, and driving sales Work collaboratively with internal teams to ensure seamless service delivery Achieve and exceed sales targets Manage appointments and daily schedule effectively to optimise time and coverage Rewards You will receive: A starting salary between 40,000 - 45,000 Uncapped performance-related bonus Company car Hybrid working Paid expenses for travel and other work-related costs Optional membership of the company pension scheme Excellent development and career progression opportunities Requirements To be successful in this Business Development Manager role, you should be a self-motivated and results-driven professional with: Proven sales experience within the cables industy or electrical wholesale background Strong communication and negotiation skills A proactive approach to identifying and securing new business opportunities The ability to work independently and manage your own schedule A full UK driving licence Think you have what it takes? Submit your application to find out more!
Business Development Manager Inspire Resourcing are currently recruiting a BDM on behalf of our client in Sheffield. Our client are a leading wholesaler in the FMCG Market, supplying a wide range of products to retailers & hospitality outlets. Job Summary They are seeking a motivated and results-driven Business Development Manager to lead and grow our customer base within the soft drink wholesale and retail market. The successful candidate will identify new business opportunities, develop strong client relationships, and deliver sales growth by targeting independent retailers, regional chains, and other potential outlets. This role will be focused purely on bringing new incremental customers to the business Key Responsibilities: Identify, research, and target new business opportunities across retail sectors. The target would be large accounts with customers spending a minimum of 1000 per order. Develop strong relationships with new clients to encourage repeat business and loyalty. Negotiate pricing, promotions, and supply terms to new customers. Work closely with the sales, logistics, and marketing teams to ensure excellent customer service and product delivery being based in the office for 1 day per week, to be reviewed after 3 months. Monitor and analyse sales performance and market trends. Prepare and present sales reports, forecasts, and strategic plans to management. Meet and exceed agreed sales targets and KPIs. Requirements: Proven track record in business development or sales within the FMCG, or wholesale/retail distribution industry. Strong commercial awareness with excellent negotiation and communication skills. Ability to identify customer needs and tailor solutions accordingly. Self-motivated, proactive, and driven to achieve results. Strong organisational and time management skills. Proficiency in Microsoft Office (Excel, Word, Outlook) and CRM systems. Full UK driving license. Benefits: Competitive salary and performance-based bonus scheme Company vehicle or car allowance (if applicable) Staff discount on products 28 days holiday including bank holidays (pro-rata) Opportunities for career progression in a growing company
Jul 26, 2025
Full time
Business Development Manager Inspire Resourcing are currently recruiting a BDM on behalf of our client in Sheffield. Our client are a leading wholesaler in the FMCG Market, supplying a wide range of products to retailers & hospitality outlets. Job Summary They are seeking a motivated and results-driven Business Development Manager to lead and grow our customer base within the soft drink wholesale and retail market. The successful candidate will identify new business opportunities, develop strong client relationships, and deliver sales growth by targeting independent retailers, regional chains, and other potential outlets. This role will be focused purely on bringing new incremental customers to the business Key Responsibilities: Identify, research, and target new business opportunities across retail sectors. The target would be large accounts with customers spending a minimum of 1000 per order. Develop strong relationships with new clients to encourage repeat business and loyalty. Negotiate pricing, promotions, and supply terms to new customers. Work closely with the sales, logistics, and marketing teams to ensure excellent customer service and product delivery being based in the office for 1 day per week, to be reviewed after 3 months. Monitor and analyse sales performance and market trends. Prepare and present sales reports, forecasts, and strategic plans to management. Meet and exceed agreed sales targets and KPIs. Requirements: Proven track record in business development or sales within the FMCG, or wholesale/retail distribution industry. Strong commercial awareness with excellent negotiation and communication skills. Ability to identify customer needs and tailor solutions accordingly. Self-motivated, proactive, and driven to achieve results. Strong organisational and time management skills. Proficiency in Microsoft Office (Excel, Word, Outlook) and CRM systems. Full UK driving license. Benefits: Competitive salary and performance-based bonus scheme Company vehicle or car allowance (if applicable) Staff discount on products 28 days holiday including bank holidays (pro-rata) Opportunities for career progression in a growing company
Chief Technology and Information Officer (CTIO) - Believ page is loaded Chief Technology and Information Officer (CTIO) - Believ Apply locations London time type Full time posted on Posted 13 Days Ago job requisition id REQ_ At Believ, formerly known as Liberty Charge, we're committed to sustainable transport being accessible to everyone. We're a Charge Point Operator (CPO) on a mission to create the UK's most reliable electric vehicle charging network that doesn't cost the earth and leaves no one behind. Providing equitable access to electric vehicle charging, and achieving cleaner air for all, is at the heart of the Believ mission. We work closely with local authorities and businesses to deliver reliable, high quality charging networks at pace, at scale and at zero cost. We offer all the advantages of being a scale-up business, but with the added security and long-term backing from well-known parents - Liberty Global (who also own our delivery partner, Virgin Media O2) and Zouk Capital (who manage the Government's Charging Investment Infrastructure Fund). You'll be joining this exciting journey at the start of our scale-up phase, and working with us to hit the ambitious targets our shareholders have set. You'll become part of a passionate and supportive team in a fast-paced, dynamic and result-driven environment. About the role: As a core member of the Senior Leadership team, the CTO will set the technology vision, grow and manage teams to build scalable platforms, identify and adopt the right hardware, embed effective workflow management systems, and develop high quality data analytics and reporting. The CTIO will also champion investment and innovation to support the company's expansion across new markets. Key Responsibilities: The CTIO will have three main responsibilities: Development and maintenance of excellent and integrated workflow management, enterprise support and data analytical systems that help manage the business Development, deployment and continuous improvement of our Charge Point Management System (CPMS) which manages our charge point network. Product Development - selection and integration of hardware and software products that give our customers what they need and provides excellent customer experience To achieve these headline tasks the individual will need to be an excellent team player and manager of people, be capable of identifying and presenting plans and tasks for the business without being asked and have fantastic technology skills. Within this framework the CTIO provide leadership and ownership of the following: Technology Strategy & Vision:Define and execute a technology roadmap that supports scaling EV charging networks, hardware-software integration, asset management, workflow management systems, reporting and customer experience excellence. Infrastructure Innovation:Oversee the design, deployment, and optimization of CPMS (Charge Point Management System), charging hardware, energy management systems (EMS), grid integration, and software platforms. Team Leadership:Build and lead a cross-functional team of engineers, product developers, and IT specialists across hardware, software, and network operations. System Scalability:Ensure all systems (hardware, software, mobile apps, energy management tools) are secure, reliable, and scalable to support rapid geographic and customer growth. Energy & Grid Integration:Lead initiatives around smart charging, vehicle-to-grid (V2G) technologies, renewable energy integration, and dynamic load management. Customer Platforms:Drive the development of customer-facing mobile apps, web portals, and payment systems for a fantastic customer experience. Partnerships & Standards:Collaborate with technology vendors, vehicle OEMs, utility companies, and regulatory bodies to ensure interoperability, compliance with evolving standards (OCPP, ISO 15118, etc.), and industry leadership. Data & Cybersecurity:Establish strong cybersecurity protocols for IoT networks, ensure compliance with data privacy regulations (GDPR, CCPA), and leverage analytics for operational improvements R&D Leadership:Identify and invest in emerging technologies (e.g. V2G, smart grid integration, AI-driven predictive maintenance) to maintain a competitive edge. Budget & Supply Chain Management:Own the technology budget, and manage relationships with hardware suppliers, SaaS vendors, and software development partners. Company Leadership: lead the broader organisation as a member of the SLT, role-modelling the expected behaviours, facing into business-wide communication and engagement plans, contribution and representation at Board meetings, and responsibility over the effectiveness of collaboration across the business. Qualifications and Experience: High Quality degree in computer science, engineering, physics, maths or related discipline 10+ years of experience in technology leadership roles, ideally in an SME scale-up environment. Understanding of EV charging hardware, backend networks, cloud infrastructure, IoT communication protocols (OCPP, MQTT), and energy management systems would be beneficial but not essential Experience with cybersecurity, data privacy laws, and mission-critical infrastructure. Hands-on technical expertise across software development, network architecture, and hardware integration. Skills/Capabilities: Strong data/analytical skills Customer focus Excellent leadership, organizational, and communication skills who can work and lead collaboration with the dev team and the SLT. Strategic thinker who can translate big-picture goals into operational action. Resilient self-starter Adaptable Entrepreneurial Benefits: Competitive salary and bonus scheme 25 days' annual leave, plus the usual 8 UK Bank Holidays and the option to purchase up to 5 additional days per year Access to wellbeing and mental health benefits such as the Calm app, personal medical insurance, critical illness cover, dental, optical & travel insurance, income protection and life assurance Pension contribution matched up to 10% Access to our car benefit scheme and cycle to work scheme Access to our online learning platform to continue to develop and grow your career with us. 24 hours a year Volunteer Time Off to support causes that are important to you Virgin Media / O2 discounts and offers Access to VIP Arena Suites at the O2 Arena (London) and First Direct Arena (Leeds) Enhanced parental leave policies Location: The business is currently based in our office in Southwark. The position is full time, hybrid with 3 days (Tuesday, Wednesday & Thursday) based in the office. Believ is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for our people. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. About Us Our Story We're building Tomorrow's Connections Today, bringing people together through the power of our technology. Liberty Global is a world leader in converged broadband, video and mobile communications and an active investor in cutting-edge infrastructure, content and technology ventures. With our investments in fibre-based and 5G networks we play a vital role in society, currently providing over 85 million fixed and mobile connections and rolling out the next generation of products and services, while readying our networks for 10 Gbps and beyond. We're creating national champions, combining the best broadband and mobile networks under brands such as Virgin Media-02 in the UK, VodafoneZiggo in The Netherlands, Telenet in Belgium, Sunrise in Switzerland, Virgin Media in Ireland and UPC in Slovakia. Liberty Global Ventures, our global investment arm, has a portfolio of more than 75 companies and funds across content, technology and infrastructure, including strategic stakes in ITV, Univision, Plume, Lionsgate and the Formula E racing series. Our scale enables us to transfer knowledge and expertise across our operations and investments, creating a dynamic family of brands united in the pursuit of innovation and excellence. And we're prioritising diversity, equity and inclusion in our workplace and communities, while reducing our impact on the environment. We are using technology as a force for good; for our people, our partners and the planet. OUR FUTURE OUTLOOK IS EXCITING, TOGETHER Privacy Policy The data included in the candidate account (eg. your name, e-mail address and CV; hereafter collectively "your data") will be processed by Liberty Global as the Controller for the purposes of candidate selection, placement and employment. Your data can also be shared with Liberty Global plc and/or its majority owned subsidiaries (collectively, the "Liberty Global Group", "we" or "us") and third party organizations providing recruitment, selection, placement and employment services. Such third parties will use candidate information only in connection with such services, and applicable law. Your data will be retained for the period of up to 1 year after closing the selection process, after which it will be deleted click apply for full job details
Jul 26, 2025
Full time
Chief Technology and Information Officer (CTIO) - Believ page is loaded Chief Technology and Information Officer (CTIO) - Believ Apply locations London time type Full time posted on Posted 13 Days Ago job requisition id REQ_ At Believ, formerly known as Liberty Charge, we're committed to sustainable transport being accessible to everyone. We're a Charge Point Operator (CPO) on a mission to create the UK's most reliable electric vehicle charging network that doesn't cost the earth and leaves no one behind. Providing equitable access to electric vehicle charging, and achieving cleaner air for all, is at the heart of the Believ mission. We work closely with local authorities and businesses to deliver reliable, high quality charging networks at pace, at scale and at zero cost. We offer all the advantages of being a scale-up business, but with the added security and long-term backing from well-known parents - Liberty Global (who also own our delivery partner, Virgin Media O2) and Zouk Capital (who manage the Government's Charging Investment Infrastructure Fund). You'll be joining this exciting journey at the start of our scale-up phase, and working with us to hit the ambitious targets our shareholders have set. You'll become part of a passionate and supportive team in a fast-paced, dynamic and result-driven environment. About the role: As a core member of the Senior Leadership team, the CTO will set the technology vision, grow and manage teams to build scalable platforms, identify and adopt the right hardware, embed effective workflow management systems, and develop high quality data analytics and reporting. The CTIO will also champion investment and innovation to support the company's expansion across new markets. Key Responsibilities: The CTIO will have three main responsibilities: Development and maintenance of excellent and integrated workflow management, enterprise support and data analytical systems that help manage the business Development, deployment and continuous improvement of our Charge Point Management System (CPMS) which manages our charge point network. Product Development - selection and integration of hardware and software products that give our customers what they need and provides excellent customer experience To achieve these headline tasks the individual will need to be an excellent team player and manager of people, be capable of identifying and presenting plans and tasks for the business without being asked and have fantastic technology skills. Within this framework the CTIO provide leadership and ownership of the following: Technology Strategy & Vision:Define and execute a technology roadmap that supports scaling EV charging networks, hardware-software integration, asset management, workflow management systems, reporting and customer experience excellence. Infrastructure Innovation:Oversee the design, deployment, and optimization of CPMS (Charge Point Management System), charging hardware, energy management systems (EMS), grid integration, and software platforms. Team Leadership:Build and lead a cross-functional team of engineers, product developers, and IT specialists across hardware, software, and network operations. System Scalability:Ensure all systems (hardware, software, mobile apps, energy management tools) are secure, reliable, and scalable to support rapid geographic and customer growth. Energy & Grid Integration:Lead initiatives around smart charging, vehicle-to-grid (V2G) technologies, renewable energy integration, and dynamic load management. Customer Platforms:Drive the development of customer-facing mobile apps, web portals, and payment systems for a fantastic customer experience. Partnerships & Standards:Collaborate with technology vendors, vehicle OEMs, utility companies, and regulatory bodies to ensure interoperability, compliance with evolving standards (OCPP, ISO 15118, etc.), and industry leadership. Data & Cybersecurity:Establish strong cybersecurity protocols for IoT networks, ensure compliance with data privacy regulations (GDPR, CCPA), and leverage analytics for operational improvements R&D Leadership:Identify and invest in emerging technologies (e.g. V2G, smart grid integration, AI-driven predictive maintenance) to maintain a competitive edge. Budget & Supply Chain Management:Own the technology budget, and manage relationships with hardware suppliers, SaaS vendors, and software development partners. Company Leadership: lead the broader organisation as a member of the SLT, role-modelling the expected behaviours, facing into business-wide communication and engagement plans, contribution and representation at Board meetings, and responsibility over the effectiveness of collaboration across the business. Qualifications and Experience: High Quality degree in computer science, engineering, physics, maths or related discipline 10+ years of experience in technology leadership roles, ideally in an SME scale-up environment. Understanding of EV charging hardware, backend networks, cloud infrastructure, IoT communication protocols (OCPP, MQTT), and energy management systems would be beneficial but not essential Experience with cybersecurity, data privacy laws, and mission-critical infrastructure. Hands-on technical expertise across software development, network architecture, and hardware integration. Skills/Capabilities: Strong data/analytical skills Customer focus Excellent leadership, organizational, and communication skills who can work and lead collaboration with the dev team and the SLT. Strategic thinker who can translate big-picture goals into operational action. Resilient self-starter Adaptable Entrepreneurial Benefits: Competitive salary and bonus scheme 25 days' annual leave, plus the usual 8 UK Bank Holidays and the option to purchase up to 5 additional days per year Access to wellbeing and mental health benefits such as the Calm app, personal medical insurance, critical illness cover, dental, optical & travel insurance, income protection and life assurance Pension contribution matched up to 10% Access to our car benefit scheme and cycle to work scheme Access to our online learning platform to continue to develop and grow your career with us. 24 hours a year Volunteer Time Off to support causes that are important to you Virgin Media / O2 discounts and offers Access to VIP Arena Suites at the O2 Arena (London) and First Direct Arena (Leeds) Enhanced parental leave policies Location: The business is currently based in our office in Southwark. The position is full time, hybrid with 3 days (Tuesday, Wednesday & Thursday) based in the office. Believ is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for our people. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. About Us Our Story We're building Tomorrow's Connections Today, bringing people together through the power of our technology. Liberty Global is a world leader in converged broadband, video and mobile communications and an active investor in cutting-edge infrastructure, content and technology ventures. With our investments in fibre-based and 5G networks we play a vital role in society, currently providing over 85 million fixed and mobile connections and rolling out the next generation of products and services, while readying our networks for 10 Gbps and beyond. We're creating national champions, combining the best broadband and mobile networks under brands such as Virgin Media-02 in the UK, VodafoneZiggo in The Netherlands, Telenet in Belgium, Sunrise in Switzerland, Virgin Media in Ireland and UPC in Slovakia. Liberty Global Ventures, our global investment arm, has a portfolio of more than 75 companies and funds across content, technology and infrastructure, including strategic stakes in ITV, Univision, Plume, Lionsgate and the Formula E racing series. Our scale enables us to transfer knowledge and expertise across our operations and investments, creating a dynamic family of brands united in the pursuit of innovation and excellence. And we're prioritising diversity, equity and inclusion in our workplace and communities, while reducing our impact on the environment. We are using technology as a force for good; for our people, our partners and the planet. OUR FUTURE OUTLOOK IS EXCITING, TOGETHER Privacy Policy The data included in the candidate account (eg. your name, e-mail address and CV; hereafter collectively "your data") will be processed by Liberty Global as the Controller for the purposes of candidate selection, placement and employment. Your data can also be shared with Liberty Global plc and/or its majority owned subsidiaries (collectively, the "Liberty Global Group", "we" or "us") and third party organizations providing recruitment, selection, placement and employment services. Such third parties will use candidate information only in connection with such services, and applicable law. Your data will be retained for the period of up to 1 year after closing the selection process, after which it will be deleted click apply for full job details
Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact Axon Fusus is a cloud-based Real-Time Crime Center (RTCC) platform developed by Axon to enhance public safety operations through integrated situational awareness. It consolidates live video, sensor data, and analytics from diverse sources including body-worn cameras, drones, fixed surveillance, and Automated License Plate Recognition into a unified interface accessible via command centers or mobile devices. The platform supports features like real-time location mapping of officers and resources, AI-driven alerts, and live video streaming which empower officers with timely intelligence. The platform is open and supports interoperability with a wide range of third-party technologies, while community engagement tools facilitate collaboration with residents and businesses to share camera feeds and tips. By providing a comprehensive, real-time view of unfolding situations, Axon Fusus aids in faster decision-making, and improved public safety outcomes As a senior engineer on the Axon Alerts team, you'll be directly responsible for the design, development and delivery of the Axon Alerts platform. The platform ensures the right people are notified about the right information at the right time. You will be responsible for the system which ingests events from a range of 1P and 3P devices sources, the process of enriching with additional metadata, applying rules to determine recipients, and delivering alerts across a range of channels. You'll also be responsible for the guidance and mentorship of the other engineers on the team. Operational excellence processes, metrics and dashboards are at the heart of our promise to keep our systems running 99.999%, even when bad days happen and the system unusually spikes. What You'll Do Location: London Reports to: Senior Engineering Manager Lead engineering architecture design reviews Building services that adhere to our high bar on availability and latency in this mission-critical space Set a high technical bar for the team through code and architecture design reviews Mentoring engineers Working across teams with Product, Design, and Engineering to create integrated solutions that delight our customers Improve our Engineering process, including architectural strategic thinking, sprint planning and stand-ups Improve our Operational excellence process with improved metrics/dashboards for observability, respond to and debug livesite issues, and prevent the issues from reoccurring. Working with the latest cloud based and open source technologies What You Bring Bachelor's Degree in Computer Science, Engineering, or related field 8+ years of professional software development experience Experience designing and delivering highly-available, scalable cloud-based systems Backend service experience in multiple, managed languages such as Java, Scala, Go, C#, or similar Experience working with SQL or NoSQL data stores, queue services, cache services, and/or gateway services. You follow the latest in software engineering and open source technologies, and can intuit the fine line between promising new practice and overhyped fad You love delighting end users and hunger for novel challenges Benefits that Benefit You Competitive base salary and RSUs. Comprehensive pension plan with matching contribution Private health insurance & cash plans 30 days paid holiday + UK public holidays Enhanced maternity/paternity leave GymPass subscription Life assurance & income protection Career growth support and wellness resources Benefits listed herein may vary depending on the nature of your employment and the location where you work. Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email . Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Jul 26, 2025
Full time
Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact Axon Fusus is a cloud-based Real-Time Crime Center (RTCC) platform developed by Axon to enhance public safety operations through integrated situational awareness. It consolidates live video, sensor data, and analytics from diverse sources including body-worn cameras, drones, fixed surveillance, and Automated License Plate Recognition into a unified interface accessible via command centers or mobile devices. The platform supports features like real-time location mapping of officers and resources, AI-driven alerts, and live video streaming which empower officers with timely intelligence. The platform is open and supports interoperability with a wide range of third-party technologies, while community engagement tools facilitate collaboration with residents and businesses to share camera feeds and tips. By providing a comprehensive, real-time view of unfolding situations, Axon Fusus aids in faster decision-making, and improved public safety outcomes As a senior engineer on the Axon Alerts team, you'll be directly responsible for the design, development and delivery of the Axon Alerts platform. The platform ensures the right people are notified about the right information at the right time. You will be responsible for the system which ingests events from a range of 1P and 3P devices sources, the process of enriching with additional metadata, applying rules to determine recipients, and delivering alerts across a range of channels. You'll also be responsible for the guidance and mentorship of the other engineers on the team. Operational excellence processes, metrics and dashboards are at the heart of our promise to keep our systems running 99.999%, even when bad days happen and the system unusually spikes. What You'll Do Location: London Reports to: Senior Engineering Manager Lead engineering architecture design reviews Building services that adhere to our high bar on availability and latency in this mission-critical space Set a high technical bar for the team through code and architecture design reviews Mentoring engineers Working across teams with Product, Design, and Engineering to create integrated solutions that delight our customers Improve our Engineering process, including architectural strategic thinking, sprint planning and stand-ups Improve our Operational excellence process with improved metrics/dashboards for observability, respond to and debug livesite issues, and prevent the issues from reoccurring. Working with the latest cloud based and open source technologies What You Bring Bachelor's Degree in Computer Science, Engineering, or related field 8+ years of professional software development experience Experience designing and delivering highly-available, scalable cloud-based systems Backend service experience in multiple, managed languages such as Java, Scala, Go, C#, or similar Experience working with SQL or NoSQL data stores, queue services, cache services, and/or gateway services. You follow the latest in software engineering and open source technologies, and can intuit the fine line between promising new practice and overhyped fad You love delighting end users and hunger for novel challenges Benefits that Benefit You Competitive base salary and RSUs. Comprehensive pension plan with matching contribution Private health insurance & cash plans 30 days paid holiday + UK public holidays Enhanced maternity/paternity leave GymPass subscription Life assurance & income protection Career growth support and wellness resources Benefits listed herein may vary depending on the nature of your employment and the location where you work. Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email . Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Lead Engineer / Technical Manager Hybrid Permanent Ref: 1465 About the Role Join Telent's Engineering Team and take the lead in shaping the future of critical national infrastructure. As a Lead Engineer / Technical Manager, you'll drive innovation, lead high-performing technical teams, and deliver cutting-edge multi-technology solutions across Network, Infrastructure, Datacentre, Security, and Virtualisation domains. If you have proven leadership experience and a passion for complex, impactful engineering work, this is the role for you. What You'll Do: Lead, coach, and develop engineering teams to deliver efficient, cost-effective solutions. Manage technical design, delivery, and lifecycle adherence for key projects. Build and maintain strong relationships with customers, suppliers, and stakeholders. Drive continuous improvement, innovation, and right-first-time delivery across services and projects. Oversee resource planning and capacity management aligned to project needs. Provide technical governance and mitigate risks on complex multi-technology initiatives. Support product and solution development aligned with business roadmaps. Who You Are: You are a strategic technical leader with a strong track record of managing multi-disciplinary engineering teams. You combine broad technical expertise in networking, infrastructure, virtualization, security, and datacentre environments with excellent communication, leadership, and commercial skills. You thrive in dynamic environments, guiding teams through complex project delivery and driving customer-focused innovation. Key Requirements: 5+ years' experience leading technical teams. Deep technical knowledge across Networking, Infrastructure, Datacentre, Virtualisation & Security. Proven success delivering complex multi-technology solutions. Strong relationship-building and stakeholder management skills. Commercial awareness with experience in pre-sales, bids, and customer engagement. Expertise in engineering management, project delivery, and change leadership. Excellent communication, presentation, and problem-solving abilities. Familiarity with vendor certifications (Networks, Compute, Storage, Virtualisation) and design qualifications (TOGAF or equivalent) is a plus. Solid understanding of ITIL and Agile/Waterfall methodologies. What We Offer: At Telent, you'll find a career full of growth opportunities across sectors, roles, and technologies. We champion an inclusive culture where diversity is celebrated and everyone can thrive. Additional benefits include: Company vehicle Medical coverage Overtime options (capped/uncapped) 34 days holiday (including public holidays) with buy/sell options Pension scheme Family-friendly policies Wellbeing support and occupational health services Discounts on cinema, dining, and shopping through Telent Rewards About Telent: We're a leading UK technology company specialising in mission-critical communications and infrastructure. Our 2,400+ strong team works together to connect communities and keep the nation's digital infrastructure safe and operational 24/7. We value inclusion, responsibility, collaboration, and customer focus - and we're passionate about helping our people fulfil their potential.
Jul 26, 2025
Full time
Lead Engineer / Technical Manager Hybrid Permanent Ref: 1465 About the Role Join Telent's Engineering Team and take the lead in shaping the future of critical national infrastructure. As a Lead Engineer / Technical Manager, you'll drive innovation, lead high-performing technical teams, and deliver cutting-edge multi-technology solutions across Network, Infrastructure, Datacentre, Security, and Virtualisation domains. If you have proven leadership experience and a passion for complex, impactful engineering work, this is the role for you. What You'll Do: Lead, coach, and develop engineering teams to deliver efficient, cost-effective solutions. Manage technical design, delivery, and lifecycle adherence for key projects. Build and maintain strong relationships with customers, suppliers, and stakeholders. Drive continuous improvement, innovation, and right-first-time delivery across services and projects. Oversee resource planning and capacity management aligned to project needs. Provide technical governance and mitigate risks on complex multi-technology initiatives. Support product and solution development aligned with business roadmaps. Who You Are: You are a strategic technical leader with a strong track record of managing multi-disciplinary engineering teams. You combine broad technical expertise in networking, infrastructure, virtualization, security, and datacentre environments with excellent communication, leadership, and commercial skills. You thrive in dynamic environments, guiding teams through complex project delivery and driving customer-focused innovation. Key Requirements: 5+ years' experience leading technical teams. Deep technical knowledge across Networking, Infrastructure, Datacentre, Virtualisation & Security. Proven success delivering complex multi-technology solutions. Strong relationship-building and stakeholder management skills. Commercial awareness with experience in pre-sales, bids, and customer engagement. Expertise in engineering management, project delivery, and change leadership. Excellent communication, presentation, and problem-solving abilities. Familiarity with vendor certifications (Networks, Compute, Storage, Virtualisation) and design qualifications (TOGAF or equivalent) is a plus. Solid understanding of ITIL and Agile/Waterfall methodologies. What We Offer: At Telent, you'll find a career full of growth opportunities across sectors, roles, and technologies. We champion an inclusive culture where diversity is celebrated and everyone can thrive. Additional benefits include: Company vehicle Medical coverage Overtime options (capped/uncapped) 34 days holiday (including public holidays) with buy/sell options Pension scheme Family-friendly policies Wellbeing support and occupational health services Discounts on cinema, dining, and shopping through Telent Rewards About Telent: We're a leading UK technology company specialising in mission-critical communications and infrastructure. Our 2,400+ strong team works together to connect communities and keep the nation's digital infrastructure safe and operational 24/7. We value inclusion, responsibility, collaboration, and customer focus - and we're passionate about helping our people fulfil their potential.
IT Manager- 46,000- 50,000- Stonehouse, Gloucester Key Responsibilities: Service Delivery Management: Oversee the day-to-day operations of the technical support team, ensuring all service requests are addressed within customer SLA's and maintaining high standards of service delivery. Team Management: Lead, mentor, and develop the technical support team, providing guidance and support to enhance their skills and performance. Customer Facing Service Reviews: Conduct regular service reviews with customers to ensure their needs are being met and to identify areas for improvement. Complaints Management: Handle customer complaints effectively, ensuring timely resolution and maintaining customer satisfaction. Upstream Reporting: Provide regular reports to directors on service performance, team activities, and any issues that need to be addressed. System Maintenance and Upgrades: Oversee regular system checks, updates, and maintenance to ensure optimal performance and security compliance. Project Management: Lead and manage IT projects, including system upgrades, migrations, and new implementations. Ensure projects are completed on time and within budget. Stakeholder Engagement: Collaborate with stakeholders to understand their needs and provide expert guidance on IT solutions. Quality Assurance: Ensure that all IT solutions are thoroughly tested and meet quality standards before deployment. The Benefits Breakfast and fruit provided everyday. 25 days holiday plus your birthday and bank holidays. Private medical cover after 1 year of service. Free subscription to PerkBox discounts and Wellness app. Annual Flu jabs. The Person Experience: Minimum of 3 years' experience in a technical support or IT management role, preferably in a Managed Service Provider (MSP) environment. Leadership Skills: Demonstrated ability to lead and manage a team effectively, with excellent mentoring and communication skills. Performance Management: Experience in conducting performance reviews and maintaining regular performance reporting. Customer Service: Customer service-focused with strong attention to detail and the ability to communicate effectively with customers at all levels. Problem-Solving: Advanced problem-solving abilities, able to gather and analyse information effectively. Project Management: Proven experience in managing IT projects, with the ability to deliver on service KPIs and manage external suppliers. Technical Expertise: Knowledge of IT systems, network infrastructure, and cybersecurity best practices. This is an urgent vacancy, so please apply early to avoid disappointment. If you are interested in the role of IT Manager or are looking for something similar, please contact Harry Davies directly. If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Jul 26, 2025
Full time
IT Manager- 46,000- 50,000- Stonehouse, Gloucester Key Responsibilities: Service Delivery Management: Oversee the day-to-day operations of the technical support team, ensuring all service requests are addressed within customer SLA's and maintaining high standards of service delivery. Team Management: Lead, mentor, and develop the technical support team, providing guidance and support to enhance their skills and performance. Customer Facing Service Reviews: Conduct regular service reviews with customers to ensure their needs are being met and to identify areas for improvement. Complaints Management: Handle customer complaints effectively, ensuring timely resolution and maintaining customer satisfaction. Upstream Reporting: Provide regular reports to directors on service performance, team activities, and any issues that need to be addressed. System Maintenance and Upgrades: Oversee regular system checks, updates, and maintenance to ensure optimal performance and security compliance. Project Management: Lead and manage IT projects, including system upgrades, migrations, and new implementations. Ensure projects are completed on time and within budget. Stakeholder Engagement: Collaborate with stakeholders to understand their needs and provide expert guidance on IT solutions. Quality Assurance: Ensure that all IT solutions are thoroughly tested and meet quality standards before deployment. The Benefits Breakfast and fruit provided everyday. 25 days holiday plus your birthday and bank holidays. Private medical cover after 1 year of service. Free subscription to PerkBox discounts and Wellness app. Annual Flu jabs. The Person Experience: Minimum of 3 years' experience in a technical support or IT management role, preferably in a Managed Service Provider (MSP) environment. Leadership Skills: Demonstrated ability to lead and manage a team effectively, with excellent mentoring and communication skills. Performance Management: Experience in conducting performance reviews and maintaining regular performance reporting. Customer Service: Customer service-focused with strong attention to detail and the ability to communicate effectively with customers at all levels. Problem-Solving: Advanced problem-solving abilities, able to gather and analyse information effectively. Project Management: Proven experience in managing IT projects, with the ability to deliver on service KPIs and manage external suppliers. Technical Expertise: Knowledge of IT systems, network infrastructure, and cybersecurity best practices. This is an urgent vacancy, so please apply early to avoid disappointment. If you are interested in the role of IT Manager or are looking for something similar, please contact Harry Davies directly. If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Legal Counsel - Commercial Contracts About this role Capital One is excited to have a new opportunity for an experienced in-house commercial contracts solicitor within the UK Legal Team, to lead on technology contracts for the UK business. Reporting to the head of UK Contracts, you'll provide legal advice to the technology teams within Capital One's business on a range of supplier contracts, including SaaS agreements, software licences, outsourcing contracts and IT infrastructure arrangements, as well as other commercial matters. Our Contracts team within Legal plays a key role in managing risk when we are engaging suppliers who work for Capital One. As a financial institution, ensuring robust supplier contracts is essential. We are looking for a strong team player with great communication skills, contract drafting and negotiating experience and commercial acumen. If you're looking for a new, exciting step in your career this could be for you! What you'll do Prepare and negotiate contractual arrangements, including services agreements, outsourcing agreements, SaaS and other cloud based agreements, software licences, terms and conditions of purchase, variation agreements, termination agreements, and renewals, following Capital One's precedents Support Capital One's US Legal and supplier management teams with UK aspects of global agreements, with a focus on SaaS Manage the contractual workstreams for the technology department and partner with the relevant supplier management and business teams to integrate legal considerations into initiatives at the appropriate point and ensure timely execution in line with business priorities Advise on legal and regulatory risks as well as strategic considerations for third party contracting, including in relation to outsourcing requirements and data protection, intercompany agreements and other international matters, and collaborate with other legal specialists where necessary Supervise and mentor junior team members in relation to contract negotiation and drafting, legal research and advice Develop and maintain great working relationships with stakeholders including suppliers, sourcing managers and business managers in Capital One UK and where appropriate within our US parent company Identify and assess the impact of new laws, training other business areas where appropriate, and provide advice on legal risks for new tech initiatives Instruct and manage input from outside counsel where needed Manage your workload in a timely and effective manner and proactively communicate to stakeholders on progress Ensure contracts procedures and policies are followed and risks escalated appropriately Own your own development and support the development of others within the business through feedback, coaching and mentoring What we're looking for Qualified solicitor with significant experience in drafting and negotiating complex commercial contracts, with expertise in technology contracts and a strong understanding of data protection law In house experience preferred, ideally with financial services context, although this is not essential Ability to apply strategic thinking and strong problem solving skills to support the business with navigating challenges Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs Confidence in written and verbal communications, tailoring content and style to the audience as needed Proven track record of delivery with a results focus Great relationship building and team working - across our supplier and sourcing managers and our broader Legal department and throughout our business' multi-functional teams Forward thinking on maximising use of digital opportunities as part of providing legal advice and contract drafting Genuine focus on delivering a best in class legal service to our business Previous experience with managing a team (preferable) We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jul 26, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Legal Counsel - Commercial Contracts About this role Capital One is excited to have a new opportunity for an experienced in-house commercial contracts solicitor within the UK Legal Team, to lead on technology contracts for the UK business. Reporting to the head of UK Contracts, you'll provide legal advice to the technology teams within Capital One's business on a range of supplier contracts, including SaaS agreements, software licences, outsourcing contracts and IT infrastructure arrangements, as well as other commercial matters. Our Contracts team within Legal plays a key role in managing risk when we are engaging suppliers who work for Capital One. As a financial institution, ensuring robust supplier contracts is essential. We are looking for a strong team player with great communication skills, contract drafting and negotiating experience and commercial acumen. If you're looking for a new, exciting step in your career this could be for you! What you'll do Prepare and negotiate contractual arrangements, including services agreements, outsourcing agreements, SaaS and other cloud based agreements, software licences, terms and conditions of purchase, variation agreements, termination agreements, and renewals, following Capital One's precedents Support Capital One's US Legal and supplier management teams with UK aspects of global agreements, with a focus on SaaS Manage the contractual workstreams for the technology department and partner with the relevant supplier management and business teams to integrate legal considerations into initiatives at the appropriate point and ensure timely execution in line with business priorities Advise on legal and regulatory risks as well as strategic considerations for third party contracting, including in relation to outsourcing requirements and data protection, intercompany agreements and other international matters, and collaborate with other legal specialists where necessary Supervise and mentor junior team members in relation to contract negotiation and drafting, legal research and advice Develop and maintain great working relationships with stakeholders including suppliers, sourcing managers and business managers in Capital One UK and where appropriate within our US parent company Identify and assess the impact of new laws, training other business areas where appropriate, and provide advice on legal risks for new tech initiatives Instruct and manage input from outside counsel where needed Manage your workload in a timely and effective manner and proactively communicate to stakeholders on progress Ensure contracts procedures and policies are followed and risks escalated appropriately Own your own development and support the development of others within the business through feedback, coaching and mentoring What we're looking for Qualified solicitor with significant experience in drafting and negotiating complex commercial contracts, with expertise in technology contracts and a strong understanding of data protection law In house experience preferred, ideally with financial services context, although this is not essential Ability to apply strategic thinking and strong problem solving skills to support the business with navigating challenges Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs Confidence in written and verbal communications, tailoring content and style to the audience as needed Proven track record of delivery with a results focus Great relationship building and team working - across our supplier and sourcing managers and our broader Legal department and throughout our business' multi-functional teams Forward thinking on maximising use of digital opportunities as part of providing legal advice and contract drafting Genuine focus on delivering a best in class legal service to our business Previous experience with managing a team (preferable) We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Location: Crawley, United Kingdom Thales people architect solutions that are relied upon to deliver operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defensive systems for land, sea, and air. From early warning, to threat neutralisation, our platforms cover all levels from very short-range systems, to extended protection across the entire battle-space including Airspace Mobility Solutions, Vehicles and Tactical Systems and Missile Defence, Optronics, and Radar. Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that's why we offer you the flexibility to do what's important to you; whether that's part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Integrated Combat System Mast (ICSM) is a Critical Project. We currently have contract cover for design, development and supply of a Periscope & Mast System, Radar Electronic Support Measures (RESM) and Communications systems for the first Dreadnought Class submarine. The Dreadnought Class submarine will replace the Vanguard Class submarine as the UK Royal Navy's ballistic missile submarine and is integral to maintenance of the UK's Continuous At Sea Nuclear Deterrent. ICSM is the subject of a Framework Agreement awarded in April 2023 by the prime contractor (BAE Systems) to Thales UK on a single source basis. It subsumes the original Optronic Mast Visual System (OMVSD) Contract between Thales UK OME and BAE Systems and now also comprises the supply of RESM and Communications systems supplied by ISR and UWS BLs. OME is the lead BL and provides the PMO function and the Contract Manager. The current contract value is some £250M. This is likely to double once contract cover is added for Boat Sets 2-4. We have a fantastic opportunity for a Contracts Manager to work as part of the dedicated Commercial team on the ICSM Project. This role will report directly into the ICSM Commercial Lead. The Contracts Manager must be an experienced and commercially aware individual, one who is confident interfacing with a variety of stakeholders within the customer community, the project delivery team and the three participating Business Lines. The successful applicant will be expected to develop a solid understanding of the contract (technical as well as programmatic and commercial aspects), and to have the ability to identify and drive contract amendment and contract claim opportunities to a conclusion. This role demands an on-site presence in Crawley and a willingness to travel throughout the UK as required. The successful applicant will have: A background in a commercial role, preferably within the Defence, Heavy Engineering, Construction or IT sectors; Experience of working with the UK and/or international Governments and Prime Contractors. Experience of delivery of proposals, and negotiation and agreement of contracts. A working knowledge of UK MoD DEFCONs and contracts. Security Clearance statement: Due to the nature of the work that we do at Thales, many of our roles are subject to security restrictions. This role requires Security Clearance (SC) . It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant undergo, achieve, and maintain SC Clearance prior to commencing employment. Please visit the UKSV website for further guidance. To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years' residence in the UK over the last 5 years may be accepted, with additional overseas checks. In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency. At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact Resourcing Ops for mid to senior roles, or the Early Careers Team for graduate and apprentice roles. Great journeys start here, apply now!
Jul 26, 2025
Full time
Location: Crawley, United Kingdom Thales people architect solutions that are relied upon to deliver operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defensive systems for land, sea, and air. From early warning, to threat neutralisation, our platforms cover all levels from very short-range systems, to extended protection across the entire battle-space including Airspace Mobility Solutions, Vehicles and Tactical Systems and Missile Defence, Optronics, and Radar. Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that's why we offer you the flexibility to do what's important to you; whether that's part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Integrated Combat System Mast (ICSM) is a Critical Project. We currently have contract cover for design, development and supply of a Periscope & Mast System, Radar Electronic Support Measures (RESM) and Communications systems for the first Dreadnought Class submarine. The Dreadnought Class submarine will replace the Vanguard Class submarine as the UK Royal Navy's ballistic missile submarine and is integral to maintenance of the UK's Continuous At Sea Nuclear Deterrent. ICSM is the subject of a Framework Agreement awarded in April 2023 by the prime contractor (BAE Systems) to Thales UK on a single source basis. It subsumes the original Optronic Mast Visual System (OMVSD) Contract between Thales UK OME and BAE Systems and now also comprises the supply of RESM and Communications systems supplied by ISR and UWS BLs. OME is the lead BL and provides the PMO function and the Contract Manager. The current contract value is some £250M. This is likely to double once contract cover is added for Boat Sets 2-4. We have a fantastic opportunity for a Contracts Manager to work as part of the dedicated Commercial team on the ICSM Project. This role will report directly into the ICSM Commercial Lead. The Contracts Manager must be an experienced and commercially aware individual, one who is confident interfacing with a variety of stakeholders within the customer community, the project delivery team and the three participating Business Lines. The successful applicant will be expected to develop a solid understanding of the contract (technical as well as programmatic and commercial aspects), and to have the ability to identify and drive contract amendment and contract claim opportunities to a conclusion. This role demands an on-site presence in Crawley and a willingness to travel throughout the UK as required. The successful applicant will have: A background in a commercial role, preferably within the Defence, Heavy Engineering, Construction or IT sectors; Experience of working with the UK and/or international Governments and Prime Contractors. Experience of delivery of proposals, and negotiation and agreement of contracts. A working knowledge of UK MoD DEFCONs and contracts. Security Clearance statement: Due to the nature of the work that we do at Thales, many of our roles are subject to security restrictions. This role requires Security Clearance (SC) . It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant undergo, achieve, and maintain SC Clearance prior to commencing employment. Please visit the UKSV website for further guidance. To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years' residence in the UK over the last 5 years may be accepted, with additional overseas checks. In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency. At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact Resourcing Ops for mid to senior roles, or the Early Careers Team for graduate and apprentice roles. Great journeys start here, apply now!
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Legal Counsel - Commercial Contracts About this role Capital One is excited to have a new opportunity for an experienced in-house commercial contracts solicitor within the UK Legal Team, to lead on technology contracts for the UK business. Reporting to the head of UK Contracts, you'll provide legal advice to the technology teams within Capital One's business on a range of supplier contracts, including SaaS agreements, software licences, outsourcing contracts and IT infrastructure arrangements, as well as other commercial matters. Our Contracts team within Legal plays a key role in managing risk when we are engaging suppliers who work for Capital One. As a financial institution, ensuring robust supplier contracts is essential. We are looking for a strong team player with great communication skills, contract drafting and negotiating experience and commercial acumen. If you're looking for a new, exciting step in your career this could be for you! What you'll do Prepare and negotiate contractual arrangements, including services agreements, outsourcing agreements, SaaS and other cloud based agreements, software licences, terms and conditions of purchase, variation agreements, termination agreements, and renewals, following Capital One's precedents Support Capital One's US Legal and supplier management teams with UK aspects of global agreements, with a focus on SaaS Manage the contractual workstreams for the technology department and partner with the relevant supplier management and business teams to integrate legal considerations into initiatives at the appropriate point and ensure timely execution in line with business priorities Advise on legal and regulatory risks as well as strategic considerations for third party contracting, including in relation to outsourcing requirements and data protection, intercompany agreements and other international matters, and collaborate with other legal specialists where necessary Supervise and mentor junior team members in relation to contract negotiation and drafting, legal research and advice Develop and maintain great working relationships with stakeholders including suppliers, sourcing managers and business managers in Capital One UK and where appropriate within our US parent company Identify and assess the impact of new laws, training other business areas where appropriate, and provide advice on legal risks for new tech initiatives Instruct and manage input from outside counsel where needed Manage your workload in a timely and effective manner and proactively communicate to stakeholders on progress Ensure contracts procedures and policies are followed and risks escalated appropriately Own your own development and support the development of others within the business through feedback, coaching and mentoring What we're looking for Qualified solicitor with significant experience in drafting and negotiating complex commercial contracts, with expertise in technology contracts and a strong understanding of data protection law In house experience preferred, ideally with financial services context, although this is not essential Ability to apply strategic thinking and strong problem solving skills to support the business with navigating challenges Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs Confidence in written and verbal communications, tailoring content and style to the audience as needed Proven track record of delivery with a results focus Great relationship building and team working - across our supplier and sourcing managers and our broader Legal department and throughout our business' multi-functional teams Forward thinking on maximising use of digital opportunities as part of providing legal advice and contract drafting Genuine focus on delivering a best in class legal service to our business Previous experience with managing a team (preferable) We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jul 26, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Legal Counsel - Commercial Contracts About this role Capital One is excited to have a new opportunity for an experienced in-house commercial contracts solicitor within the UK Legal Team, to lead on technology contracts for the UK business. Reporting to the head of UK Contracts, you'll provide legal advice to the technology teams within Capital One's business on a range of supplier contracts, including SaaS agreements, software licences, outsourcing contracts and IT infrastructure arrangements, as well as other commercial matters. Our Contracts team within Legal plays a key role in managing risk when we are engaging suppliers who work for Capital One. As a financial institution, ensuring robust supplier contracts is essential. We are looking for a strong team player with great communication skills, contract drafting and negotiating experience and commercial acumen. If you're looking for a new, exciting step in your career this could be for you! What you'll do Prepare and negotiate contractual arrangements, including services agreements, outsourcing agreements, SaaS and other cloud based agreements, software licences, terms and conditions of purchase, variation agreements, termination agreements, and renewals, following Capital One's precedents Support Capital One's US Legal and supplier management teams with UK aspects of global agreements, with a focus on SaaS Manage the contractual workstreams for the technology department and partner with the relevant supplier management and business teams to integrate legal considerations into initiatives at the appropriate point and ensure timely execution in line with business priorities Advise on legal and regulatory risks as well as strategic considerations for third party contracting, including in relation to outsourcing requirements and data protection, intercompany agreements and other international matters, and collaborate with other legal specialists where necessary Supervise and mentor junior team members in relation to contract negotiation and drafting, legal research and advice Develop and maintain great working relationships with stakeholders including suppliers, sourcing managers and business managers in Capital One UK and where appropriate within our US parent company Identify and assess the impact of new laws, training other business areas where appropriate, and provide advice on legal risks for new tech initiatives Instruct and manage input from outside counsel where needed Manage your workload in a timely and effective manner and proactively communicate to stakeholders on progress Ensure contracts procedures and policies are followed and risks escalated appropriately Own your own development and support the development of others within the business through feedback, coaching and mentoring What we're looking for Qualified solicitor with significant experience in drafting and negotiating complex commercial contracts, with expertise in technology contracts and a strong understanding of data protection law In house experience preferred, ideally with financial services context, although this is not essential Ability to apply strategic thinking and strong problem solving skills to support the business with navigating challenges Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs Confidence in written and verbal communications, tailoring content and style to the audience as needed Proven track record of delivery with a results focus Great relationship building and team working - across our supplier and sourcing managers and our broader Legal department and throughout our business' multi-functional teams Forward thinking on maximising use of digital opportunities as part of providing legal advice and contract drafting Genuine focus on delivering a best in class legal service to our business Previous experience with managing a team (preferable) We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
81234 - Connection Coordinator The Connection Coordinator will report to the Team Leader and will work within Connections Services, Network Operations based in our Bury St Edmunds office. You will be a permanent employee. You will attract a salary of 34,170 per annum and a bonus of 3%. Close Date: 4th August 2025 Job Purpose: Connections Services is responsible for the end-to-end service provision of metered connections to customers who require a new or altered service within the Broad Measure of Customer Service (BMoCS) minor category & adhering to Guaranteed Standards of Performance (GSoP). This includes services of 1 to 4 properties or power requirements up to 69kVA. Dimensions: Responsible for the end-to-end process of all works up to 69kVA in categories LVSSA & LVSSB. This incorporates the raising of enquires, through to the quotation stage, to the scheduling of the delivery teams to complete the work. You will provide excellent service to customers, providing quotations, booking site visits, processing payment, and co-ordinating the execution of the work programming. This will require the post holder to be the contact for a customer and to support them through each stage of the job. Principal Accountabilities: Develop great relationships with customers Receive and process the customer's initial enquiries Facilitate the booking of surveyor site visits Raise, issue and manage customer's quotations Process payments for customers Operate work management tools (SAP and SAP CRM) and PC systems to help plan, issuing and completion of work Liaise with both operatives and contractors to support with any site issues Help investigate customer complaints and escalate Record and co-ordinate Electricity Guaranteed Standards and GSOP Standards To assist with any compliance or UAT projects To assist the management team in the progression of the team and department, through other projects/ tasks that benefit the wider Connection services team. This may include financial, business process, regulatory or compliance activities What we are looking for: Excellent customer service experience Desire to develop and succeed Computer literate and use a variety of systems with fast and accurate keyboard skills Work co-operatively with others to achieve shared goals and improve the contribution of all members of the team Initiative to resolve problems Nature and Scope: The Connections Coordinator role within the Connection Services department is without question one of the most crucial and rewarding roles within the business due to its direct influence and effect to the UK Power Networks BMoCS performance. The nature of the business is such that the vast majority (at least 70%) of customers are one-off transactional customers; there is therefore only one chance to create a positive and lasting impression of the business. This requires customer-facing staff of the highest calibre that have been trained in and can explain technical and practical aspects in a way that can be understood by customers. The Connection Coordinator will report directly to the Connection services Team Leader Please Note: Internal candidates are eligible to apply for internal positions once they have completed any contractual probationary period. Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. If in doubt ask! We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Jul 26, 2025
Contractor
81234 - Connection Coordinator The Connection Coordinator will report to the Team Leader and will work within Connections Services, Network Operations based in our Bury St Edmunds office. You will be a permanent employee. You will attract a salary of 34,170 per annum and a bonus of 3%. Close Date: 4th August 2025 Job Purpose: Connections Services is responsible for the end-to-end service provision of metered connections to customers who require a new or altered service within the Broad Measure of Customer Service (BMoCS) minor category & adhering to Guaranteed Standards of Performance (GSoP). This includes services of 1 to 4 properties or power requirements up to 69kVA. Dimensions: Responsible for the end-to-end process of all works up to 69kVA in categories LVSSA & LVSSB. This incorporates the raising of enquires, through to the quotation stage, to the scheduling of the delivery teams to complete the work. You will provide excellent service to customers, providing quotations, booking site visits, processing payment, and co-ordinating the execution of the work programming. This will require the post holder to be the contact for a customer and to support them through each stage of the job. Principal Accountabilities: Develop great relationships with customers Receive and process the customer's initial enquiries Facilitate the booking of surveyor site visits Raise, issue and manage customer's quotations Process payments for customers Operate work management tools (SAP and SAP CRM) and PC systems to help plan, issuing and completion of work Liaise with both operatives and contractors to support with any site issues Help investigate customer complaints and escalate Record and co-ordinate Electricity Guaranteed Standards and GSOP Standards To assist with any compliance or UAT projects To assist the management team in the progression of the team and department, through other projects/ tasks that benefit the wider Connection services team. This may include financial, business process, regulatory or compliance activities What we are looking for: Excellent customer service experience Desire to develop and succeed Computer literate and use a variety of systems with fast and accurate keyboard skills Work co-operatively with others to achieve shared goals and improve the contribution of all members of the team Initiative to resolve problems Nature and Scope: The Connections Coordinator role within the Connection Services department is without question one of the most crucial and rewarding roles within the business due to its direct influence and effect to the UK Power Networks BMoCS performance. The nature of the business is such that the vast majority (at least 70%) of customers are one-off transactional customers; there is therefore only one chance to create a positive and lasting impression of the business. This requires customer-facing staff of the highest calibre that have been trained in and can explain technical and practical aspects in a way that can be understood by customers. The Connection Coordinator will report directly to the Connection services Team Leader Please Note: Internal candidates are eligible to apply for internal positions once they have completed any contractual probationary period. Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. If in doubt ask! We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
We are seeking a talented and experienced mid-level software engineer to join our team. In this role, you will be responsible for designing, developing, and maintaining high-quality software solutions that meet client requirements. At Scaffold Digital, we are passionate about creating innovative digital experiences. We are a team of creative thinkers and problem solvers dedicated to expanding the limits of what is possible by helping customers achieve their goals. What does the job involve? In short, we are seeking a talented and experienced mid-level software engineer to join our team. In this role, you will be responsible for designing, developing, and maintaining high-quality software solutions that meet client requirements. You will work closely with cross-functional teams, collaborating with designers, product managers, and fellow developers to deliver exceptional results. Key responsibilities Develop, test, and deploy software solutions that meet project requirements and quality standards. Collaborate with team members to design and implement efficient and scalable software architectures. Participate in code reviews, providing constructive feedback and ensuring code quality. Mentor junior developers, sharing knowledge and best practices to foster their growth. Take ownership of assigned tasks and projects, ensuring timely delivery and meeting project deadlines. Stay updated with the latest industry trends and technologies, continuously enhancing your skills. What type of person are we looking for? Fit our brand personality A good sense of humour, friendly, positive, and easy-going, fitting our brand personality. Strong problem-solving skills, approaching challenges methodically and pragmatically. Trustworthy and accountable, taking ownership of mistakes and learning from them. A progressive mindset, constantly seeking opportunities to learn and grow, and exploring innovative solutions. Collaborative and team-oriented, willing to work closely with others and contribute to the success of the team and client. Experience Solid experience in software development, with expertise in PHP. Preferable with Laravel & Angular experience. Proven track record of successfully delivering software projects on time and to specifications. Strong problem-solving and analytical skills, with the ability to troubleshoot complex issues. Excellent collaboration and communication skills, with the ability to work effectively in a team environment. Leadership potential and a desire to grow into a team lead role in the future. The benefits of joining our team We are a remote-first team with a base in Belfast, Northern Ireland Hybrid working and with local team meetups at Ormeau Baths, Belfast - Northern Ireland Annual, international company retreat Salary negotiable depending on experience. A company pension that is flexible and tailored to suit you. Flexible working hours based on a 37.5 hour week. Opportunities to learn and advance your skills with a team of like-minded people.
Jul 26, 2025
Full time
We are seeking a talented and experienced mid-level software engineer to join our team. In this role, you will be responsible for designing, developing, and maintaining high-quality software solutions that meet client requirements. At Scaffold Digital, we are passionate about creating innovative digital experiences. We are a team of creative thinkers and problem solvers dedicated to expanding the limits of what is possible by helping customers achieve their goals. What does the job involve? In short, we are seeking a talented and experienced mid-level software engineer to join our team. In this role, you will be responsible for designing, developing, and maintaining high-quality software solutions that meet client requirements. You will work closely with cross-functional teams, collaborating with designers, product managers, and fellow developers to deliver exceptional results. Key responsibilities Develop, test, and deploy software solutions that meet project requirements and quality standards. Collaborate with team members to design and implement efficient and scalable software architectures. Participate in code reviews, providing constructive feedback and ensuring code quality. Mentor junior developers, sharing knowledge and best practices to foster their growth. Take ownership of assigned tasks and projects, ensuring timely delivery and meeting project deadlines. Stay updated with the latest industry trends and technologies, continuously enhancing your skills. What type of person are we looking for? Fit our brand personality A good sense of humour, friendly, positive, and easy-going, fitting our brand personality. Strong problem-solving skills, approaching challenges methodically and pragmatically. Trustworthy and accountable, taking ownership of mistakes and learning from them. A progressive mindset, constantly seeking opportunities to learn and grow, and exploring innovative solutions. Collaborative and team-oriented, willing to work closely with others and contribute to the success of the team and client. Experience Solid experience in software development, with expertise in PHP. Preferable with Laravel & Angular experience. Proven track record of successfully delivering software projects on time and to specifications. Strong problem-solving and analytical skills, with the ability to troubleshoot complex issues. Excellent collaboration and communication skills, with the ability to work effectively in a team environment. Leadership potential and a desire to grow into a team lead role in the future. The benefits of joining our team We are a remote-first team with a base in Belfast, Northern Ireland Hybrid working and with local team meetups at Ormeau Baths, Belfast - Northern Ireland Annual, international company retreat Salary negotiable depending on experience. A company pension that is flexible and tailored to suit you. Flexible working hours based on a 37.5 hour week. Opportunities to learn and advance your skills with a team of like-minded people.
Customer Liaison Officer - Heathrow - Housing / Property sector Your new company A leading construction and infrastructure services business, is seeking x3 Customer Liaison Officers to join the team. These roles are initially for 3 months, with the possibility of extension. Working hours are Monday to Friday, 8am-4.30pm. Pay rate is £20.53/hr plus holiday. This is predominantly an office-based role, with occasional travel to site. Your new role As a Customer Liaison Officer, you'll report to the Site Manager and work within the Site Teams, to support the delivery of various planned programmes across the property portfolio. You will be the central point of contact for residents, providing clear and accurate communications regarding the works happening in their properties. Your responsibilities will include: Building and maintaining positive relationships Contacting residents - via phone & email Developing tailored support plans Conducting pre-works home visits, assisting with the moving and storage of possessions Keeping residents informed throughout the works Undertaking customer satisfaction surveys, supporting resident complaints Completing administration duties What you'll need to succeed You'll have previous experience in an office-based customer service/administration position within the construction, housing or property sectors. Experience speaking to residents/homeowners/tenants is ideal. You'll also have excellent time management and organisational skills, strong IT literacy and a full UK driving licence (essential ). You will live a commutable distance of Heathrow. This is an immediate start so applicants will need to be on less than a weeks notice. What you'll get in return You'll receive an hourly rate of £20.53/hr plus 28 days holiday. Working hours are Monday to Friday 8am to 4.30pm. Free parking is available on site. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 26, 2025
Seasonal
Customer Liaison Officer - Heathrow - Housing / Property sector Your new company A leading construction and infrastructure services business, is seeking x3 Customer Liaison Officers to join the team. These roles are initially for 3 months, with the possibility of extension. Working hours are Monday to Friday, 8am-4.30pm. Pay rate is £20.53/hr plus holiday. This is predominantly an office-based role, with occasional travel to site. Your new role As a Customer Liaison Officer, you'll report to the Site Manager and work within the Site Teams, to support the delivery of various planned programmes across the property portfolio. You will be the central point of contact for residents, providing clear and accurate communications regarding the works happening in their properties. Your responsibilities will include: Building and maintaining positive relationships Contacting residents - via phone & email Developing tailored support plans Conducting pre-works home visits, assisting with the moving and storage of possessions Keeping residents informed throughout the works Undertaking customer satisfaction surveys, supporting resident complaints Completing administration duties What you'll need to succeed You'll have previous experience in an office-based customer service/administration position within the construction, housing or property sectors. Experience speaking to residents/homeowners/tenants is ideal. You'll also have excellent time management and organisational skills, strong IT literacy and a full UK driving licence (essential ). You will live a commutable distance of Heathrow. This is an immediate start so applicants will need to be on less than a weeks notice. What you'll get in return You'll receive an hourly rate of £20.53/hr plus 28 days holiday. Working hours are Monday to Friday 8am to 4.30pm. Free parking is available on site. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Parallel Wireless is reimagining mobile networks with innovative, energy-efficient Open RAN solutions. Join us as we lead the future of telecommunications, driving innovation through green and sustainable networks . Learn more about our mission, vision and values . The Senior Project Manager (SPM) works with multiple international technical teams in the UK, USA, Israel, India, and Korea to manage and co-ordinate technically based projects. This includes but is not limited to: co-ordinating plan definition, hardware design, prototype manufacture, design validation, design review and change as needed through to support for NPI, production and production test. The level of involvement will vary depending on the stage of the project and the SPM will need to define and create clear handover points, including deliverable check lists. It is imperative that all hardware development projects are fully documented covering requirements, HLD and LLD, design process, prototype build, testing, redesign as required and hardware validation. Very often the hardware will require firmware / software to operate correctly so the SMP must have experience of board bring up, SW and HW integration. Successful hardware development requires detailed planning, documentation and testing, the SMP will have the key responsibility for leading this within the Harrogate team. What you'll do: Planning - Working on Parallel Wireless Programmes and Customer projects Plan ownership - Working with the Harrogate team to build and maintain the day-to-day project plan Ensure project and programme plans remain aligned Risk Management Assuring content cascade into programme RAID. Identify, report risks, and establish mitigations Reporting Draft reporting to communicate upcoming milestones, recent achievements, and critical tasks to internal stakeholders and leadership Stakeholder Management Providing support and content during submission development Raising programme POs with input from Programme Manager - tracking and managing these POs through to delivery Programme Meetings and Rollout Providing plan and RAID inputs into Programme meeting Supporting new product rollout internally with coordination and alignment of all relevant stakeholders Assisting with the coordination and drive the enablement of new product features including training of field-facing personnel What you must have: Technical Skills Exposure to Telecom industry and software development Good understanding of radio - small and large signal FPGA and RF SOC MS-Project, Jira Project Management Skills Use of modern Project Management Tools PowerPoint, Word, Excel proficiency Good presentation skills Stakeholder management Process Experience ISO Hardware Development Processes Experience of RF HW/SW integration and testing Experience of Modern PCB Manufacturing Processes Experience of Machining and Fabrication Documentation Skills Documentation of Design and validation processes BOM Management CAD Skills very helpful (but not essential) Education: Telecommunications, Physics, Electronics Degree (minimum BSc, MSc- Advantage) PRINCE qualification or equivalent Parallel Wireless is expanding the ecosystem for Open RAN with the GreenRAN energy-efficient Hardware-Agnostic technology. Deployed worldwide, our comprehensive 2G/3G/4G/5G Macro RAN solutions enhance network security while reducing operating expenses. As pioneers of Open RAN, we prioritize innovation, flexibility, and sustainability to help build a more connected, and green networks. Headquartered in the USA with global R&D centers, we are proud to serve over 60 customers worldwide and have been recognized with over 100 industry awards. Our mission is to accelerate GSMA's Mobile Net Zero initiative by reducing TCO and driving innovation across the telecom ecosystem.Learn more at . Parallel Wireless embraces diversity and equality of opportunity. We are committed to building inclusive and diverse teams representing all backgrounds, with a wide range of perspectives, and empowering industry-leading skills. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.Parallel Wireless does not accept unsolicited resumes or applications from agencies or individuals. Please do not forward resumes to our jobs alias, Parallel Wireless employees, or any other company location. Parallel Wireless is not responsible for any fees related to unsolicited resumes/applications.
Jul 26, 2025
Full time
Parallel Wireless is reimagining mobile networks with innovative, energy-efficient Open RAN solutions. Join us as we lead the future of telecommunications, driving innovation through green and sustainable networks . Learn more about our mission, vision and values . The Senior Project Manager (SPM) works with multiple international technical teams in the UK, USA, Israel, India, and Korea to manage and co-ordinate technically based projects. This includes but is not limited to: co-ordinating plan definition, hardware design, prototype manufacture, design validation, design review and change as needed through to support for NPI, production and production test. The level of involvement will vary depending on the stage of the project and the SPM will need to define and create clear handover points, including deliverable check lists. It is imperative that all hardware development projects are fully documented covering requirements, HLD and LLD, design process, prototype build, testing, redesign as required and hardware validation. Very often the hardware will require firmware / software to operate correctly so the SMP must have experience of board bring up, SW and HW integration. Successful hardware development requires detailed planning, documentation and testing, the SMP will have the key responsibility for leading this within the Harrogate team. What you'll do: Planning - Working on Parallel Wireless Programmes and Customer projects Plan ownership - Working with the Harrogate team to build and maintain the day-to-day project plan Ensure project and programme plans remain aligned Risk Management Assuring content cascade into programme RAID. Identify, report risks, and establish mitigations Reporting Draft reporting to communicate upcoming milestones, recent achievements, and critical tasks to internal stakeholders and leadership Stakeholder Management Providing support and content during submission development Raising programme POs with input from Programme Manager - tracking and managing these POs through to delivery Programme Meetings and Rollout Providing plan and RAID inputs into Programme meeting Supporting new product rollout internally with coordination and alignment of all relevant stakeholders Assisting with the coordination and drive the enablement of new product features including training of field-facing personnel What you must have: Technical Skills Exposure to Telecom industry and software development Good understanding of radio - small and large signal FPGA and RF SOC MS-Project, Jira Project Management Skills Use of modern Project Management Tools PowerPoint, Word, Excel proficiency Good presentation skills Stakeholder management Process Experience ISO Hardware Development Processes Experience of RF HW/SW integration and testing Experience of Modern PCB Manufacturing Processes Experience of Machining and Fabrication Documentation Skills Documentation of Design and validation processes BOM Management CAD Skills very helpful (but not essential) Education: Telecommunications, Physics, Electronics Degree (minimum BSc, MSc- Advantage) PRINCE qualification or equivalent Parallel Wireless is expanding the ecosystem for Open RAN with the GreenRAN energy-efficient Hardware-Agnostic technology. Deployed worldwide, our comprehensive 2G/3G/4G/5G Macro RAN solutions enhance network security while reducing operating expenses. As pioneers of Open RAN, we prioritize innovation, flexibility, and sustainability to help build a more connected, and green networks. Headquartered in the USA with global R&D centers, we are proud to serve over 60 customers worldwide and have been recognized with over 100 industry awards. Our mission is to accelerate GSMA's Mobile Net Zero initiative by reducing TCO and driving innovation across the telecom ecosystem.Learn more at . Parallel Wireless embraces diversity and equality of opportunity. We are committed to building inclusive and diverse teams representing all backgrounds, with a wide range of perspectives, and empowering industry-leading skills. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.Parallel Wireless does not accept unsolicited resumes or applications from agencies or individuals. Please do not forward resumes to our jobs alias, Parallel Wireless employees, or any other company location. Parallel Wireless is not responsible for any fees related to unsolicited resumes/applications.
Senior EU Transport Compliance Manager, EU Fleet Compliance Team At Amazon, we're working to be the earth's most customer-centric company. One customer experience that we're constantly looking to take to a new level is how we fulfil and deliver their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. Come join the team and help us make history! We are looking for an Senior EU Fleet Compliance Manager, who will be responsible for ensuring fleet standards are maintained. The role will focus on managing and enhancing fleet accountability mechanisms by ensuring contractual and service level standards are adhered to. Where standards are not maintained, the role will be responsible for utilising policies to take appropriate actions. The optimal fit for this role will be a candidate wanting to roll-up their sleeves and excellent networking, assurance and communication skills. As the decisions proposed and made by this individual have a direct impact on safety and productivity, seniority, business and confidence is important to be successful. The successful candidate will be customer focused, highly analytical, resourceful, able to operate at all levels of the organization and comfortable driving critical business decisions in a fast paced and often ambiguous environment. Fleet experience is not essential, but is beneficial. Key functions for the role include: - Recommend, implement and monitor preventative and corrective actions to ensure that quality assurance standards are achieved - Owning fleet accountability metrics across EU - Ongoing Data Analysis to detect systematic failures - Documenting and reporting service quality levels - Building effective relationships with AMZL senior leadership and legal teams within EU AMZL - Build collaborative relationships with Fleet Operations and Compliance Leaders in other geographies Key job responsibilities Monitoring compliance against operating and service standards across the EU Fleet. Where standards are not being maintained recommend, implement and monitor preventative and corrective actions. As part of the role, travel will be required to visit Delivery Stations to monitor the application of quality assurance processes and vehicle health. About the team The EU Fleet Compliance Team upholds fleet road worthiness, ensuring safe fleet operations in accordance with legal regulations and Amazon operating standards. By achieving this, vehicle, driver and community safety, legal compliance and vehicle health are all improved. BASIC QUALIFICATIONS - Business proficient in both German and English. - Bachelor's degree in a relevant field - Proven experience in Assurance, Automotive, Engineering, Logistics, Legal or Contract Management. - Proven experience influencing and interacting with cross-functional teams at the senior leadership level - A history of developing strong, value-add partnerships - Ability to handle and prioritize when presented with a high volume of engagements; expert at knowing when to delegate and when to 'do' - Excellent communications skills and a high bar for accuracy and detail. - This leader can work independently in a fast-paced and rapidly changing environment. PREFERRED QUALIFICATIONS - Masters or other post-graduate degree - Lean Six Sigma degree - Quality Management Certification - Project Management Certification - Fleet Management experience - Second European language would be an advantage Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. m/w/d Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 25, 2025
Full time
Senior EU Transport Compliance Manager, EU Fleet Compliance Team At Amazon, we're working to be the earth's most customer-centric company. One customer experience that we're constantly looking to take to a new level is how we fulfil and deliver their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. Come join the team and help us make history! We are looking for an Senior EU Fleet Compliance Manager, who will be responsible for ensuring fleet standards are maintained. The role will focus on managing and enhancing fleet accountability mechanisms by ensuring contractual and service level standards are adhered to. Where standards are not maintained, the role will be responsible for utilising policies to take appropriate actions. The optimal fit for this role will be a candidate wanting to roll-up their sleeves and excellent networking, assurance and communication skills. As the decisions proposed and made by this individual have a direct impact on safety and productivity, seniority, business and confidence is important to be successful. The successful candidate will be customer focused, highly analytical, resourceful, able to operate at all levels of the organization and comfortable driving critical business decisions in a fast paced and often ambiguous environment. Fleet experience is not essential, but is beneficial. Key functions for the role include: - Recommend, implement and monitor preventative and corrective actions to ensure that quality assurance standards are achieved - Owning fleet accountability metrics across EU - Ongoing Data Analysis to detect systematic failures - Documenting and reporting service quality levels - Building effective relationships with AMZL senior leadership and legal teams within EU AMZL - Build collaborative relationships with Fleet Operations and Compliance Leaders in other geographies Key job responsibilities Monitoring compliance against operating and service standards across the EU Fleet. Where standards are not being maintained recommend, implement and monitor preventative and corrective actions. As part of the role, travel will be required to visit Delivery Stations to monitor the application of quality assurance processes and vehicle health. About the team The EU Fleet Compliance Team upholds fleet road worthiness, ensuring safe fleet operations in accordance with legal regulations and Amazon operating standards. By achieving this, vehicle, driver and community safety, legal compliance and vehicle health are all improved. BASIC QUALIFICATIONS - Business proficient in both German and English. - Bachelor's degree in a relevant field - Proven experience in Assurance, Automotive, Engineering, Logistics, Legal or Contract Management. - Proven experience influencing and interacting with cross-functional teams at the senior leadership level - A history of developing strong, value-add partnerships - Ability to handle and prioritize when presented with a high volume of engagements; expert at knowing when to delegate and when to 'do' - Excellent communications skills and a high bar for accuracy and detail. - This leader can work independently in a fast-paced and rapidly changing environment. PREFERRED QUALIFICATIONS - Masters or other post-graduate degree - Lean Six Sigma degree - Quality Management Certification - Project Management Certification - Fleet Management experience - Second European language would be an advantage Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. m/w/d Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
