This is a great opportunity for an experienced client facing (Internal only) project / account manager, with strong project management skills, looking for their next career move to work in our client services department. We are looking for someone who has worked in a similar type of role, from a Permanent POS/Display background. The role heavily involves internal project management and administration of projects within a manufacturing environment. The ideal candidate will have experience in managing a heavy workload and multiple projects at a time. Client Services Manager / Project Manager - Job description: Your role will involve delivering outstanding customer service through excellent communication and attention to detail, to demanding clients, in a fast paced environment. On a daily basis you will be required to manage new client briefs, understand them and prepare them, to be presented into the business for processing through various departments. You will usually be handling multiple briefs at various stages of the estimating, development, manufacturing and despatch phases, whilst at the same time keeping your clients fully informed of the progress of their projects. You will be involved in all aspects of the project management cycle, from start to finish. Client Services Manager / Project Manager - Candidate specification: • Have good interpersonal skills. • Have excellent time management / multi-tasking skills / able to prioritise effectively. • Have excellent reporting skills. • Have excellent IT skills (MS Office). • Be comfortable building and maintaining effective client and internal relationships. • Have exemplary levels of attention to detail. • Have strong written and verbal communication skills. • Be target driven with an ability to work independently and efficiently. • Be methodical, precise and be able to maintain accurate record systems and report accordingly. • Good numeracy skills
Feb 28, 2026
Full time
This is a great opportunity for an experienced client facing (Internal only) project / account manager, with strong project management skills, looking for their next career move to work in our client services department. We are looking for someone who has worked in a similar type of role, from a Permanent POS/Display background. The role heavily involves internal project management and administration of projects within a manufacturing environment. The ideal candidate will have experience in managing a heavy workload and multiple projects at a time. Client Services Manager / Project Manager - Job description: Your role will involve delivering outstanding customer service through excellent communication and attention to detail, to demanding clients, in a fast paced environment. On a daily basis you will be required to manage new client briefs, understand them and prepare them, to be presented into the business for processing through various departments. You will usually be handling multiple briefs at various stages of the estimating, development, manufacturing and despatch phases, whilst at the same time keeping your clients fully informed of the progress of their projects. You will be involved in all aspects of the project management cycle, from start to finish. Client Services Manager / Project Manager - Candidate specification: • Have good interpersonal skills. • Have excellent time management / multi-tasking skills / able to prioritise effectively. • Have excellent reporting skills. • Have excellent IT skills (MS Office). • Be comfortable building and maintaining effective client and internal relationships. • Have exemplary levels of attention to detail. • Have strong written and verbal communication skills. • Be target driven with an ability to work independently and efficiently. • Be methodical, precise and be able to maintain accurate record systems and report accordingly. • Good numeracy skills
Sales Executive Multithread Consultants Location: Hybrid Remote / Once a month in the Needham Market office (IP6) Job Type: Permanent Salary: Competitive + Commission Scheme The Role We are looking for a talented and driven individual to contribute to our continued growth and success. Working alongside the technical sales team, you ll play a vital role in guiding clients through their purchasing journey, from initial enquiry to post-sale follow-up, ensuring they receive accurate advice, timely support and a high standard of service. This is an excellent opportunity for someone with strong communication skills and a passion for customer service. Key Responsibilities: Provide end-to-end sales support, from pre-sales consultation to post-sales communication. Respond promptly and professionally to sales enquiries via phone and email. Collaborate with the technical team to recommend products that meet client requirements in terms of performance, price, and availability. Build and maintain strong relationships with clients by understanding their business needs. Represent the company at trade shows, conferences, and marketing events when required. What We re Looking For Essential Skills and Attributes: Excellent attention to detail. Clear, articulate communication skills (both written and verbal). A methodical approach to problem-solving. Ability to work independently and as part of a focused team. Desirable Experience: Previous experience in telesales, customer service or sales support roles (both outbound and inbound). Familiarity with helpdesk or CRM software platforms. Interest or experience in wireless networking and technology (not essential full training and vendor certifications can be provided if needed). Why Join Us: Be part of a fast-growing business with a strong reputation in the industry. Supporting and collaborative team culture. 25 Days annual leave + bank holidays. Pension Contributions. Service Commission model. If you have experience as a Sales Representative, Sales Associate, Sales Advisor, Sales Consultant, Sales Engineer, Customer Success Manager or Account Manager, we would love to hear from you.
Feb 28, 2026
Full time
Sales Executive Multithread Consultants Location: Hybrid Remote / Once a month in the Needham Market office (IP6) Job Type: Permanent Salary: Competitive + Commission Scheme The Role We are looking for a talented and driven individual to contribute to our continued growth and success. Working alongside the technical sales team, you ll play a vital role in guiding clients through their purchasing journey, from initial enquiry to post-sale follow-up, ensuring they receive accurate advice, timely support and a high standard of service. This is an excellent opportunity for someone with strong communication skills and a passion for customer service. Key Responsibilities: Provide end-to-end sales support, from pre-sales consultation to post-sales communication. Respond promptly and professionally to sales enquiries via phone and email. Collaborate with the technical team to recommend products that meet client requirements in terms of performance, price, and availability. Build and maintain strong relationships with clients by understanding their business needs. Represent the company at trade shows, conferences, and marketing events when required. What We re Looking For Essential Skills and Attributes: Excellent attention to detail. Clear, articulate communication skills (both written and verbal). A methodical approach to problem-solving. Ability to work independently and as part of a focused team. Desirable Experience: Previous experience in telesales, customer service or sales support roles (both outbound and inbound). Familiarity with helpdesk or CRM software platforms. Interest or experience in wireless networking and technology (not essential full training and vendor certifications can be provided if needed). Why Join Us: Be part of a fast-growing business with a strong reputation in the industry. Supporting and collaborative team culture. 25 Days annual leave + bank holidays. Pension Contributions. Service Commission model. If you have experience as a Sales Representative, Sales Associate, Sales Advisor, Sales Consultant, Sales Engineer, Customer Success Manager or Account Manager, we would love to hear from you.
Product Manager - Daily Banking and Savings, UK (ED) We know that people want great value combined with an excellent experience from a bank they can trust, so we launched our digital bank, Chase UK, to revolutionise mobile banking with seamless journeys that our customers love. We're already trusted by millions in the US and we're quickly catching up in the UK - but how we do things here is a little different. We're building the bank of the future from scratch, channeling our start-up mentality every step of the way - meaning you'll have the opportunity to make a real impact. As a Product Manager at JPMorgan Chase within the International Consumer Bank, you will be a part of a flat-structure organization. Your responsibilities will include accountability for building products and features that can be adapted to meet local market needs of customer needs, while remaining unmistakably a Chase product. Your peerless management skills will enable you to get the products & features into production that meet the firm's uncompromising standards on controls and risk while balancing the priorities of multiple markets. Our Global Products team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We're looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By their nature, our people are also solution-oriented, commercially savvy and have a head for digital experiences. We work in tribes and squads that focus on specific products and projects - and depending on your strengths and interests, you'll have the opportunity to move between them. While we're looking for professional skills, culture is just as important to us. We understand that everyone's unique - and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference - on us as a company, and on our clients and business partners around the world. Job responsibilities Own the Daily banking and savings experience in the UK, building products and features which meet the needs of UK customers, within a global framework Work within a broader product team to balance commercial needs with potentially viable solutions within the deposit product domain (current and savings accounts) Lead cross domain discovery and product management efforts in order to find optimal solutions Build and develop products end to end: Be the bridge between various teams - from aligning with proposition teams to supporting and motivating delivery teams with clear vision, prioritization, purpose and escalation paths Develop strong relationships across different departments, including internal teams (e.g. Product and Engineering, Compliance, Operations and Legal) and with our external partners and ensure timely delivery at highest quality Lead launches across markets- taking responsibility for contributions to our global PnL Advocate for the customer's needs while balancing localization requirements and global objectives Establish controls, monitoring, and tooling to support products as adoption scales. Drive decisions across diverse sets of stakeholders using research, commercial data, regulatory and architectural knowledge Lead relationships with senior engineers and Product Managers and facilitate estimation with delivery teams based on complexity of requirements Establish product development processes, risk management strategies, and champion improvements in delivery methods Pursue continuous self-driven learning across a variety of areas such as European market norms, new platform implications, and cross opportunities with other products Thrive in dynamic environments and be able to adapt to changes Preferred qualifications, capabilities and skills Experienced product manager with a history of building and running products in a retail bank or Fintech, with a preference for Savings and Daily Banking products such as current account and savings accounts Experience delivering large, complex digital product initiatives with cross-team dependencies. Experience of working with front-end and back-end software engineers- happy to roll sleeves up in order to test and evaluate functionality alongside them Strong communicator who values clear documentation, with a knack for what type of detail different stakeholders need
Feb 28, 2026
Full time
Product Manager - Daily Banking and Savings, UK (ED) We know that people want great value combined with an excellent experience from a bank they can trust, so we launched our digital bank, Chase UK, to revolutionise mobile banking with seamless journeys that our customers love. We're already trusted by millions in the US and we're quickly catching up in the UK - but how we do things here is a little different. We're building the bank of the future from scratch, channeling our start-up mentality every step of the way - meaning you'll have the opportunity to make a real impact. As a Product Manager at JPMorgan Chase within the International Consumer Bank, you will be a part of a flat-structure organization. Your responsibilities will include accountability for building products and features that can be adapted to meet local market needs of customer needs, while remaining unmistakably a Chase product. Your peerless management skills will enable you to get the products & features into production that meet the firm's uncompromising standards on controls and risk while balancing the priorities of multiple markets. Our Global Products team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We're looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By their nature, our people are also solution-oriented, commercially savvy and have a head for digital experiences. We work in tribes and squads that focus on specific products and projects - and depending on your strengths and interests, you'll have the opportunity to move between them. While we're looking for professional skills, culture is just as important to us. We understand that everyone's unique - and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference - on us as a company, and on our clients and business partners around the world. Job responsibilities Own the Daily banking and savings experience in the UK, building products and features which meet the needs of UK customers, within a global framework Work within a broader product team to balance commercial needs with potentially viable solutions within the deposit product domain (current and savings accounts) Lead cross domain discovery and product management efforts in order to find optimal solutions Build and develop products end to end: Be the bridge between various teams - from aligning with proposition teams to supporting and motivating delivery teams with clear vision, prioritization, purpose and escalation paths Develop strong relationships across different departments, including internal teams (e.g. Product and Engineering, Compliance, Operations and Legal) and with our external partners and ensure timely delivery at highest quality Lead launches across markets- taking responsibility for contributions to our global PnL Advocate for the customer's needs while balancing localization requirements and global objectives Establish controls, monitoring, and tooling to support products as adoption scales. Drive decisions across diverse sets of stakeholders using research, commercial data, regulatory and architectural knowledge Lead relationships with senior engineers and Product Managers and facilitate estimation with delivery teams based on complexity of requirements Establish product development processes, risk management strategies, and champion improvements in delivery methods Pursue continuous self-driven learning across a variety of areas such as European market norms, new platform implications, and cross opportunities with other products Thrive in dynamic environments and be able to adapt to changes Preferred qualifications, capabilities and skills Experienced product manager with a history of building and running products in a retail bank or Fintech, with a preference for Savings and Daily Banking products such as current account and savings accounts Experience delivering large, complex digital product initiatives with cross-team dependencies. Experience of working with front-end and back-end software engineers- happy to roll sleeves up in order to test and evaluate functionality alongside them Strong communicator who values clear documentation, with a knack for what type of detail different stakeholders need
Deputy or Assistant Branch Manager Leading distributor of Plumbing & Heating products is looking to recruit for their busy branch close to central Glasgow. You will work across sales, operations and supplier management, supporting the Branch Manager in driving growth in the business. You will be Serving customers, generating new business and solving problems at the trade counter whilst getting involved with deliveries, stock and site presentation You will be from a merchanting or distribution background, Ideally experience in Plumbing & Heating but general merchanting is all great. You will have a good understanding of margin, stock, and cost control The role comes with a strong base salary with exceptional bonus potential, as well as a clear career path to progression. JAB Group has been established 36yrs and we specialise solely in recruiting sales professional at all levels exclusively within the Building Industry. Our clients are building product manufacturers, specialist distributors, merchants and contractors. Positions include - External Sales, Internal Sales, Field Sales, Specification Sales, Branch Managers, Assistant Branch Managers, Sales Management, National Sales Managers, Key Account Managers, National Account Executives, Sales Directors, Marketing, Export Sales Managers and more.
Feb 28, 2026
Full time
Deputy or Assistant Branch Manager Leading distributor of Plumbing & Heating products is looking to recruit for their busy branch close to central Glasgow. You will work across sales, operations and supplier management, supporting the Branch Manager in driving growth in the business. You will be Serving customers, generating new business and solving problems at the trade counter whilst getting involved with deliveries, stock and site presentation You will be from a merchanting or distribution background, Ideally experience in Plumbing & Heating but general merchanting is all great. You will have a good understanding of margin, stock, and cost control The role comes with a strong base salary with exceptional bonus potential, as well as a clear career path to progression. JAB Group has been established 36yrs and we specialise solely in recruiting sales professional at all levels exclusively within the Building Industry. Our clients are building product manufacturers, specialist distributors, merchants and contractors. Positions include - External Sales, Internal Sales, Field Sales, Specification Sales, Branch Managers, Assistant Branch Managers, Sales Management, National Sales Managers, Key Account Managers, National Account Executives, Sales Directors, Marketing, Export Sales Managers and more.
Role: Account Manager Location: An external role, covering Pembroke Dock, Tenby and Surrounding areas Sector: Building Materials / Construction Supplies Package: 30,000 - 35,000 + Bonus We are looking for an Account Manager / Area Sales Manager for our well respected client who supply a vast range of building supplies, building solutions and building products to the construction sector. Account Management New Business Opportunities Covering Pembrokeshire area including Pembroke Dock and Tenby Sales and Construction Supplies Experience Strong Sales Drive Selling into Contractors, builders and house builders Good knowledge of the region This Account Manager / Area Sales Manager position requires someone who is really confident talking to people, understanding their needs and acting on this to provide sterling service to the customer. Attention to detail is also key. There are clear rewards within this company though - the right people can progress further and genuine talent will always be respected. Dealing with many large sectors within the market but also targeting niches sectors, this a well respected and highly successful business. As a Account Manager / Area Sales Manager we are looking for someone with a Strong Sales drive and able to build long lasting relationships with customers and colleagues. For this Acount Manager / Area Sales Manager, a construction supplies background is required for this role. Sales experience is 100% required but this could be based on a previous internal or external role. Key Attributes: Previous experience within a Sales role within the construction supplies / building materials sector e.g. builders merchants, or distributor Experience selling into builders / contractors and house builders Customer focused Good communication and negotiation Do you have experience within a relevant builders merchants? Do you have sales experience with building materials? Then please apply to this Account Manager / Area Sales Manager position! For further information on this genuinely interesting sales role please apply online. INDS
Feb 28, 2026
Full time
Role: Account Manager Location: An external role, covering Pembroke Dock, Tenby and Surrounding areas Sector: Building Materials / Construction Supplies Package: 30,000 - 35,000 + Bonus We are looking for an Account Manager / Area Sales Manager for our well respected client who supply a vast range of building supplies, building solutions and building products to the construction sector. Account Management New Business Opportunities Covering Pembrokeshire area including Pembroke Dock and Tenby Sales and Construction Supplies Experience Strong Sales Drive Selling into Contractors, builders and house builders Good knowledge of the region This Account Manager / Area Sales Manager position requires someone who is really confident talking to people, understanding their needs and acting on this to provide sterling service to the customer. Attention to detail is also key. There are clear rewards within this company though - the right people can progress further and genuine talent will always be respected. Dealing with many large sectors within the market but also targeting niches sectors, this a well respected and highly successful business. As a Account Manager / Area Sales Manager we are looking for someone with a Strong Sales drive and able to build long lasting relationships with customers and colleagues. For this Acount Manager / Area Sales Manager, a construction supplies background is required for this role. Sales experience is 100% required but this could be based on a previous internal or external role. Key Attributes: Previous experience within a Sales role within the construction supplies / building materials sector e.g. builders merchants, or distributor Experience selling into builders / contractors and house builders Customer focused Good communication and negotiation Do you have experience within a relevant builders merchants? Do you have sales experience with building materials? Then please apply to this Account Manager / Area Sales Manager position! For further information on this genuinely interesting sales role please apply online. INDS
If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further. We're one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions. We're currently seeking an experienced professional to join our team in the role of Corporate Development Director. HSBC Equipment Finance is one of the UK's leading asset finance businesses providing structured lending to UK relationships and potential switcher targets, across all Commercial Banking segments, to support the funding of their capital expenditure (such as heavy commercial vehicles, trailers, electric buses, electric vehicles, solar PV, battery storage, construction plant and machinery, manufacturing plant, commercial marine and technology, amongst others) and/or the refinancing of existing assets. You'll be responsible for structuring complex asset finance transactions across Large Corporate and Corporate Institutional Customer segments, taking the lead in documentation discussion at product level with customer-appointed external legal counsel and advisors. You'll also provide leadership to the Large Corporate Associate Directors and the Senior Business Implementation Manager in the execution of the transactions. You may be required to take on additional responsibilities as a senior member of the business to support and/or lead key, strategic projects and, manage internal and external stakeholders. As an HSBC employee in the UK, you'll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. In this role you'll: Manage complex structured transactions, providing support to the wider business in assessing the commercial risks, and negotiating external legal documentation to provide a balanced approach in protecting the bank and the customer Seek new opportunities through creating value propositions in collaboration with introducers and partners, independently performing assignments to achieve stated objectives Maximise revenue by identifying customer needs first and then recommending appropriate asset finance solutions Support customers and place their needs at the forefront of all that we do, setting world-class standards and ensuring fair customer treatment and delivery of customer satisfaction Driving attainment of business results, specifically for the delivery of end results for your area of responsibility Understand risks in own functional area and monitor team adherence to policies To be successful in this role you should meet the following requirements: Experience in the Asset Finance industry with a strong understanding of taxation, lease accountancy, and documentation as appropriate for Hire purchase, Lease, and Loan products Experience of working in a relevant environment, i.e., Corporate Banking, Structured Asset Finance, Project Finance, or Financial Services Experience working in a competitive customer relationship development environment Proven ability to deliver creative and flexible customer solutions, understanding research and delivery of customer needs, excellent service levels, personal commitment to achieving mutually profitable customer relationships Experience in making sound decisions after seeking relevant stakeholder input. Willingness to commit to action and take responsibility for outcomes Commercial and business like orientation The base location is flexible between Birmingham and London. There will be a requirement to travel nationally on occasion, for client meetings. Opening up a world of opportunity. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk: Email: Telephone:
Feb 28, 2026
Full time
If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further. We're one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions. We're currently seeking an experienced professional to join our team in the role of Corporate Development Director. HSBC Equipment Finance is one of the UK's leading asset finance businesses providing structured lending to UK relationships and potential switcher targets, across all Commercial Banking segments, to support the funding of their capital expenditure (such as heavy commercial vehicles, trailers, electric buses, electric vehicles, solar PV, battery storage, construction plant and machinery, manufacturing plant, commercial marine and technology, amongst others) and/or the refinancing of existing assets. You'll be responsible for structuring complex asset finance transactions across Large Corporate and Corporate Institutional Customer segments, taking the lead in documentation discussion at product level with customer-appointed external legal counsel and advisors. You'll also provide leadership to the Large Corporate Associate Directors and the Senior Business Implementation Manager in the execution of the transactions. You may be required to take on additional responsibilities as a senior member of the business to support and/or lead key, strategic projects and, manage internal and external stakeholders. As an HSBC employee in the UK, you'll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. In this role you'll: Manage complex structured transactions, providing support to the wider business in assessing the commercial risks, and negotiating external legal documentation to provide a balanced approach in protecting the bank and the customer Seek new opportunities through creating value propositions in collaboration with introducers and partners, independently performing assignments to achieve stated objectives Maximise revenue by identifying customer needs first and then recommending appropriate asset finance solutions Support customers and place their needs at the forefront of all that we do, setting world-class standards and ensuring fair customer treatment and delivery of customer satisfaction Driving attainment of business results, specifically for the delivery of end results for your area of responsibility Understand risks in own functional area and monitor team adherence to policies To be successful in this role you should meet the following requirements: Experience in the Asset Finance industry with a strong understanding of taxation, lease accountancy, and documentation as appropriate for Hire purchase, Lease, and Loan products Experience of working in a relevant environment, i.e., Corporate Banking, Structured Asset Finance, Project Finance, or Financial Services Experience working in a competitive customer relationship development environment Proven ability to deliver creative and flexible customer solutions, understanding research and delivery of customer needs, excellent service levels, personal commitment to achieving mutually profitable customer relationships Experience in making sound decisions after seeking relevant stakeholder input. Willingness to commit to action and take responsibility for outcomes Commercial and business like orientation The base location is flexible between Birmingham and London. There will be a requirement to travel nationally on occasion, for client meetings. Opening up a world of opportunity. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk: Email: Telephone:
Location: Carlisle/Hybrid Ready for your next challenge? We re looking for a motivated, collaborative and forward-thinking Sales Manager to join our growing team and help bring our range of technology solutions to both new and existing clients. Are you ready to embrace a new challenge? We are seeking an enthusiastic, hardworking and ambitious individual who would like an opportunity to build their career. If you enjoy a fun and social work environment along with having the opportunity to develop your skillset further, this is worth exploring! Due to a rapid rate of growth, the Gemini sales division part of Global 4 Group are looking for an enthusiastic and proactive Sales Manager, which presents a fantastic opportunity to join this high-performing team. The successful candidate will be expected to provide exceptional service to our clients, while penetrating accounts for renewals of services and cross selling our full suite of products, IT support, Mobiles, Energy, Security services, whilst supporting their customers housing their key business services under one Gemini roof. What will you be doing? Leading, developing and coaching the sales team to achieve individual and collective success. Owning team-wide and personal targets and KPIs, ensuring consistent delivery against revenue and activity expectations. Managing pipeline and forecasting, providing accurate visibility of performance and future opportunities. Champion lead generation and cross-sell initiatives, driving deeper penetration across existing accounts. Working closely with senior leadership to shape sales strategy, align on priorities, and execute on growth plans. Creating a culture of accountability and high performance, while supporting the ongoing development of your team members Spend time with clients and prospects both in person and virtually building relationships, uncovering opportunities, and setting the standard for customer engagement Required Skills & Experience 3+ years proven track record in Telo and or IT B2B sales role, consistently achieving or exceeding targets 1+ year experience managing and coaching a sales team, with the ability to inspire, mentor, and hold people accountable Exposure to lead generation, cross-sell and upsell strategies, ideally in an account-based environment, however new business leaders will be considered Strong commercial acumen and negotiation skills, with the confidence to engage at all levels of client organisation What benefits will you receive? 50% off our Broadband & Utility packages, completely free after two years 33 days holiday allowance including bank holidays 5 additional days leave granted based upon length of service Buy & Sell holiday allowance scheme Death in service benefit Pension scheme Complimentary fresh fruit, tea, and coffee. Eye care vouchers Friday fridge Company lunches £1,000 Refer A Friend Scheme Fun incentives Paid Charity leave £250 Bright Ideas Scheme Kudos Employee Recognition Scheme Including Days Out Working for Global 4: Global 4 Communications is a family run company and offer a fantastic working environment. There are numerous charity events across the year, team building days, a good social life, training opportunities. The office has free onsite parking and is within walking distance from the town centre, train station and bus stops. Global 4 are proud to be an Equal Opportunities and a Living Wage Foundation employer.
Feb 28, 2026
Full time
Location: Carlisle/Hybrid Ready for your next challenge? We re looking for a motivated, collaborative and forward-thinking Sales Manager to join our growing team and help bring our range of technology solutions to both new and existing clients. Are you ready to embrace a new challenge? We are seeking an enthusiastic, hardworking and ambitious individual who would like an opportunity to build their career. If you enjoy a fun and social work environment along with having the opportunity to develop your skillset further, this is worth exploring! Due to a rapid rate of growth, the Gemini sales division part of Global 4 Group are looking for an enthusiastic and proactive Sales Manager, which presents a fantastic opportunity to join this high-performing team. The successful candidate will be expected to provide exceptional service to our clients, while penetrating accounts for renewals of services and cross selling our full suite of products, IT support, Mobiles, Energy, Security services, whilst supporting their customers housing their key business services under one Gemini roof. What will you be doing? Leading, developing and coaching the sales team to achieve individual and collective success. Owning team-wide and personal targets and KPIs, ensuring consistent delivery against revenue and activity expectations. Managing pipeline and forecasting, providing accurate visibility of performance and future opportunities. Champion lead generation and cross-sell initiatives, driving deeper penetration across existing accounts. Working closely with senior leadership to shape sales strategy, align on priorities, and execute on growth plans. Creating a culture of accountability and high performance, while supporting the ongoing development of your team members Spend time with clients and prospects both in person and virtually building relationships, uncovering opportunities, and setting the standard for customer engagement Required Skills & Experience 3+ years proven track record in Telo and or IT B2B sales role, consistently achieving or exceeding targets 1+ year experience managing and coaching a sales team, with the ability to inspire, mentor, and hold people accountable Exposure to lead generation, cross-sell and upsell strategies, ideally in an account-based environment, however new business leaders will be considered Strong commercial acumen and negotiation skills, with the confidence to engage at all levels of client organisation What benefits will you receive? 50% off our Broadband & Utility packages, completely free after two years 33 days holiday allowance including bank holidays 5 additional days leave granted based upon length of service Buy & Sell holiday allowance scheme Death in service benefit Pension scheme Complimentary fresh fruit, tea, and coffee. Eye care vouchers Friday fridge Company lunches £1,000 Refer A Friend Scheme Fun incentives Paid Charity leave £250 Bright Ideas Scheme Kudos Employee Recognition Scheme Including Days Out Working for Global 4: Global 4 Communications is a family run company and offer a fantastic working environment. There are numerous charity events across the year, team building days, a good social life, training opportunities. The office has free onsite parking and is within walking distance from the town centre, train station and bus stops. Global 4 are proud to be an Equal Opportunities and a Living Wage Foundation employer.
Senior B2B Telemarketer Location: Southend, SS1 2BB Salary: £30,000 - £45,000 Vacancy Type: Permanent Full-time or Part Time About Beanstalk Beanstalk Marketing is a leading B2B telemarketing agency that has been delivering award-winning lead-generation campaigns since 2009. Beanstalk is officially a Great Place To Work certified business. We value our staff and have an inclusive culture, sharing a common goal of delivering successful telemarketing campaigns for our clients. Our clients include Technology Companies, Start-Ups, Apprenticeship Providers, and manufacturers such as Jacobs Engineering, Assa Abloy, and Brunel University, although the majority are SMEs that want to grow their businesses. The Role As a Senior Telemarketer, you ll be part of a professional telemarketing team and the key new business development representative for several of Beanstalk s clients. The role involves making outbound calls and sending introductory emails to generate sales leads for our clients. You will only contact businesses, not consumers. You will need to be able to engage with different personalities and decision-makers, from Facilities Managers to HR Directors. A key part of the role is building a relationship with the clients whose campaigns you re working on. This is an office-based role at our offices in central Southend. Full support and training are provided, including sales training and product training for the various campaigns you will work on. Hours of work are 8 00, Monday- Thursday, and 8 00 on Friday, or Part-Time, considered for the right person. Benefits Starting salary of £25,000 - £30,000 Commission of £800 - £1,000 per month Pension scheme 28 days holiday Career Development Opportunities Beanstalk is officially a Great Place to Work Career Development There is a clear path to move into an Account Management role, where your earnings will be £50k+. You will need to overdeliver in the Sales Executive role for a minimum of 6 months and demonstrate your ability to manage and guide clients to get the maximum from their lead generation budget. About You Sales, Telesales, Lead Generation, or Telemarketing experience is preferable; we will consider applications from people with a Call Centre or Customer Service background, where you have experience engaging with people and striving to deliver outstanding service. Many of our team have been with Beanstalk for many years, so we are looking for someone who values stability and a grown-up, collaborative working environment. To Apply If you feel you are a suitable candidate and would like to work for Beanstalk Marketing, please do not hesitate to apply.
Feb 28, 2026
Full time
Senior B2B Telemarketer Location: Southend, SS1 2BB Salary: £30,000 - £45,000 Vacancy Type: Permanent Full-time or Part Time About Beanstalk Beanstalk Marketing is a leading B2B telemarketing agency that has been delivering award-winning lead-generation campaigns since 2009. Beanstalk is officially a Great Place To Work certified business. We value our staff and have an inclusive culture, sharing a common goal of delivering successful telemarketing campaigns for our clients. Our clients include Technology Companies, Start-Ups, Apprenticeship Providers, and manufacturers such as Jacobs Engineering, Assa Abloy, and Brunel University, although the majority are SMEs that want to grow their businesses. The Role As a Senior Telemarketer, you ll be part of a professional telemarketing team and the key new business development representative for several of Beanstalk s clients. The role involves making outbound calls and sending introductory emails to generate sales leads for our clients. You will only contact businesses, not consumers. You will need to be able to engage with different personalities and decision-makers, from Facilities Managers to HR Directors. A key part of the role is building a relationship with the clients whose campaigns you re working on. This is an office-based role at our offices in central Southend. Full support and training are provided, including sales training and product training for the various campaigns you will work on. Hours of work are 8 00, Monday- Thursday, and 8 00 on Friday, or Part-Time, considered for the right person. Benefits Starting salary of £25,000 - £30,000 Commission of £800 - £1,000 per month Pension scheme 28 days holiday Career Development Opportunities Beanstalk is officially a Great Place to Work Career Development There is a clear path to move into an Account Management role, where your earnings will be £50k+. You will need to overdeliver in the Sales Executive role for a minimum of 6 months and demonstrate your ability to manage and guide clients to get the maximum from their lead generation budget. About You Sales, Telesales, Lead Generation, or Telemarketing experience is preferable; we will consider applications from people with a Call Centre or Customer Service background, where you have experience engaging with people and striving to deliver outstanding service. Many of our team have been with Beanstalk for many years, so we are looking for someone who values stability and a grown-up, collaborative working environment. To Apply If you feel you are a suitable candidate and would like to work for Beanstalk Marketing, please do not hesitate to apply.
Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role Reporting into the Head of Customer Success, the ideal candidate will be customer-centric and passionate about building strong customer relationships while delivering value to ensure happy customers. Build and nurture strong relationships with key stakeholders to drive retention and growth Conduct discovery with customers to understand business objectives and uncover new use cases Establish and maintain a trusted advisor relationship with customers, ensuring that customers are realizing value out of their investment in Synthesia Act as a subject matter expert for the practical application of Synthesia within enterprises and take a consultative approach in implementing video content into their workflows Monitor utilization and deploy strategies to increase user engagement, adoption and satisfaction Lead Quarterly Business Reviews with senior stakeholders in attendance that deliver clear outcomes Ensure ROI and value is communicated and understood by the customer Proactively monitor customer health, including potential risks to renewals and expansion opportunities Own commercial conversations and all aspects of the renewal process Collaborate with internal teams to ensure seamless onboarding, support, and resolution of customer issues About you Customer-facing experience in Customer Success Management, Account Management, Technical Account Management or similar ideally in B2B SaaS space Experience managing a book of business of up to 35 strategic accounts from onboarding through renewal A track record in managing risk, forecasting, and identifying growth opportunities Establishing a trusted advisor relationship with our clients, driving value from Synthesia products and services Successfully onboarding new clients and building key relationships in the first critical months and beyond Coordinating and leading regular client check-ins with clear outcomes on client health and opportunities with senior stakeholder attendance Light video editing using the Synthesia platform Retention and growth of our enterprise clients Ensuring ROI and value is understood by clients, proactively looking for risks and opportunities At Synthesia we expect everyone to Put the Customer First Own it & Go Direct Be Fast & Experimental Make the Journey Fun The good stuff In addition to being a part of a great team, working in a fun and innovative environment, we offer A competitive salary + stock options in our fast-growing Series D start-up. Paid parental leave 25 days of annual leave + public holidays + paid sick leave 100% Medical, Dental & Vision 401k Plan A generous referral scheme Fun culture with regular socials A brand new computer + monitor Remote USA - Central or Eastern standard time preferred Compensation: $160,000 - $180,000 OTE. The final compensation package will be determined based on your experience, qualifications, and location.
Feb 28, 2026
Full time
Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role Reporting into the Head of Customer Success, the ideal candidate will be customer-centric and passionate about building strong customer relationships while delivering value to ensure happy customers. Build and nurture strong relationships with key stakeholders to drive retention and growth Conduct discovery with customers to understand business objectives and uncover new use cases Establish and maintain a trusted advisor relationship with customers, ensuring that customers are realizing value out of their investment in Synthesia Act as a subject matter expert for the practical application of Synthesia within enterprises and take a consultative approach in implementing video content into their workflows Monitor utilization and deploy strategies to increase user engagement, adoption and satisfaction Lead Quarterly Business Reviews with senior stakeholders in attendance that deliver clear outcomes Ensure ROI and value is communicated and understood by the customer Proactively monitor customer health, including potential risks to renewals and expansion opportunities Own commercial conversations and all aspects of the renewal process Collaborate with internal teams to ensure seamless onboarding, support, and resolution of customer issues About you Customer-facing experience in Customer Success Management, Account Management, Technical Account Management or similar ideally in B2B SaaS space Experience managing a book of business of up to 35 strategic accounts from onboarding through renewal A track record in managing risk, forecasting, and identifying growth opportunities Establishing a trusted advisor relationship with our clients, driving value from Synthesia products and services Successfully onboarding new clients and building key relationships in the first critical months and beyond Coordinating and leading regular client check-ins with clear outcomes on client health and opportunities with senior stakeholder attendance Light video editing using the Synthesia platform Retention and growth of our enterprise clients Ensuring ROI and value is understood by clients, proactively looking for risks and opportunities At Synthesia we expect everyone to Put the Customer First Own it & Go Direct Be Fast & Experimental Make the Journey Fun The good stuff In addition to being a part of a great team, working in a fun and innovative environment, we offer A competitive salary + stock options in our fast-growing Series D start-up. Paid parental leave 25 days of annual leave + public holidays + paid sick leave 100% Medical, Dental & Vision 401k Plan A generous referral scheme Fun culture with regular socials A brand new computer + monitor Remote USA - Central or Eastern standard time preferred Compensation: $160,000 - $180,000 OTE. The final compensation package will be determined based on your experience, qualifications, and location.
Service Manager - Heat Networks & HIUs We are seeking an experienced Service Manager to lead the delivery of technical services across heat networks nationwide. This role will take ownership of installation quality, commissioning, fault resolution, compliance, and long-term system performance across HIUs, metering, and billing systems. This is a field-based role requiring nationwide travel and flexibility outside standard office hours. The successful candidate will also play a key role in building and leading a technical team, managing subcontractors, overseeing operational processes, and supporting regulatory audits. Key Responsibilities Technical Delivery Conduct site surveys for HIUs, metering, billing, energy efficiency, and compliance Install and commission metering systems including AMR, data loggers, gateways, routers, and M-Bus networks Carry out fault finding, diagnostics, optimisation, and system performance improvements Support contractors with HIU installation and commissioning to required standards Manage warranty claims, liaising with manufacturers and clients to achieve technical resolution Produce technical reports, O&M manuals, commissioning records, and compliance documentation Compliance & Safety Ensure compliance with Heat Network (Metering and Billing) Regulations 2014 (as amended), CIBSE CP1, ESOS, and relevant industry standards Prepare and maintain RAMS and ensure safe working practices on all sites Operate in line with CDM Regulations and company health & safety policies Stakeholder Management Act as the technical lead for clients, housing associations, developers, and managing agents Handle technical enquiries from end users and clients, maintaining strong professional relationships Manage subcontractors, ensuring quality, compliance, and performance standards are met Operational & Team Support Oversee warehouse stock control, materials procurement, and internal stock systems Support internal and external audits Provide technical training, mentoring, and onboarding for new team members Support business development activities with technical input when required About You Qualifications & Experience Formal engineering qualifications 3-5+ years' experience in a technical role within heat networks, metering, or energy systems Strong technical knowledge of HIUs, heat networks, metering and billing systems, and M-Bus networks Experience with commissioning, system monitoring, optimisation, and fault diagnosis Working knowledge of Heat Network Regulations, CIBSE CP1, ESOS, and compliance frameworks Skills & Behaviours Excellent problem-solving, fault-finding, and technical reporting skills Proven ability to manage projects, subcontractors, and operational priorities Strong leadership potential with the ability to develop and guide a growing technical team Accountable, adaptable, safety-focused, and collaborative in approach Package Salary 55,000 Car or allowance Remote-based 33 days holiday including bank holidays 8 pension (3% employee, 1% government, 4% employer) WR HVAC M&E are recruitment partner for HVAC jobs. Our customers include a range of large and small M&E companies, manufacturers and suppliers of heating, ventilation, air conditioning and refrigeration equipment. We recruit UK wide for sales, management and technical jobs. WR is acting as an Employment Agency in relation to this vacancy.
Feb 28, 2026
Full time
Service Manager - Heat Networks & HIUs We are seeking an experienced Service Manager to lead the delivery of technical services across heat networks nationwide. This role will take ownership of installation quality, commissioning, fault resolution, compliance, and long-term system performance across HIUs, metering, and billing systems. This is a field-based role requiring nationwide travel and flexibility outside standard office hours. The successful candidate will also play a key role in building and leading a technical team, managing subcontractors, overseeing operational processes, and supporting regulatory audits. Key Responsibilities Technical Delivery Conduct site surveys for HIUs, metering, billing, energy efficiency, and compliance Install and commission metering systems including AMR, data loggers, gateways, routers, and M-Bus networks Carry out fault finding, diagnostics, optimisation, and system performance improvements Support contractors with HIU installation and commissioning to required standards Manage warranty claims, liaising with manufacturers and clients to achieve technical resolution Produce technical reports, O&M manuals, commissioning records, and compliance documentation Compliance & Safety Ensure compliance with Heat Network (Metering and Billing) Regulations 2014 (as amended), CIBSE CP1, ESOS, and relevant industry standards Prepare and maintain RAMS and ensure safe working practices on all sites Operate in line with CDM Regulations and company health & safety policies Stakeholder Management Act as the technical lead for clients, housing associations, developers, and managing agents Handle technical enquiries from end users and clients, maintaining strong professional relationships Manage subcontractors, ensuring quality, compliance, and performance standards are met Operational & Team Support Oversee warehouse stock control, materials procurement, and internal stock systems Support internal and external audits Provide technical training, mentoring, and onboarding for new team members Support business development activities with technical input when required About You Qualifications & Experience Formal engineering qualifications 3-5+ years' experience in a technical role within heat networks, metering, or energy systems Strong technical knowledge of HIUs, heat networks, metering and billing systems, and M-Bus networks Experience with commissioning, system monitoring, optimisation, and fault diagnosis Working knowledge of Heat Network Regulations, CIBSE CP1, ESOS, and compliance frameworks Skills & Behaviours Excellent problem-solving, fault-finding, and technical reporting skills Proven ability to manage projects, subcontractors, and operational priorities Strong leadership potential with the ability to develop and guide a growing technical team Accountable, adaptable, safety-focused, and collaborative in approach Package Salary 55,000 Car or allowance Remote-based 33 days holiday including bank holidays 8 pension (3% employee, 1% government, 4% employer) WR HVAC M&E are recruitment partner for HVAC jobs. Our customers include a range of large and small M&E companies, manufacturers and suppliers of heating, ventilation, air conditioning and refrigeration equipment. We recruit UK wide for sales, management and technical jobs. WR is acting as an Employment Agency in relation to this vacancy.
Job Description What's it all about? The role is all about partnering with our Clients to deliver customised marketing solutions. This is done through leveraging the Visa brand, assets and capabilities to develop co-marketing programmes which deliver measurable and mutually beneficial business outcomes. Working in partnership with key UK stakeholders including Account Executives, Visa Consulting & Analytics and Product as well as the European and Marketing Global Hub teams (including our sponsorship, brand & research & analytics teams) and regional colleagues. What we expect of you, day to day: Nurture and grow client relationships, establishing Visa Marketing Services as a preferred marketing partner. Lead marketing discussions with the Clients to identify opportunities and pitch proposals Drive revenue, margin and customer satisfaction for Marketing services with respective clients and be accountable for achieving annual targets Build strong relationships with internal stakeholders in the Marketing Services Hub team, across other accounts and the Sales Team for the Client Lead a virtual team across Visa to deliver for the Clients Develop and execute multi-year marketing strategies with clients, including working with third-party agencies Apply business and industry knowledge to achieve objectives Support new business wins through marketing thought leadership Manage budgets, forecasts, and campaign tracking with clients and suppliers Develop innovative ways to deliver value to clients This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications What we're after: Tangible business experience in financial services/payments or consulting roles. Accomplished in B2B2C and B2C marketing strategy and working cross-functionally to implement and execute complex marketing strategies and campaigns. Comfortable operating in white space and creating a path forward to manage projects and processes with multiple stakeholders at all levels Skilled in crafting, pitching and selling new, innovative ideas to executive leadership and clients Strong collaboration and influence skills with internal and external stakeholders Ability to lead impactful discussions with diverse stakeholders Skilled in influencing and negotiation Creative thinker and problem solver Data and insights-driven Proficient in budget management and reporting Motivates and works well with diverse, cross-functional teams Exceptional project management skills, able to handle multiple initiatives simultaneously University degree or equivalent professional experience Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Feb 28, 2026
Full time
Job Description What's it all about? The role is all about partnering with our Clients to deliver customised marketing solutions. This is done through leveraging the Visa brand, assets and capabilities to develop co-marketing programmes which deliver measurable and mutually beneficial business outcomes. Working in partnership with key UK stakeholders including Account Executives, Visa Consulting & Analytics and Product as well as the European and Marketing Global Hub teams (including our sponsorship, brand & research & analytics teams) and regional colleagues. What we expect of you, day to day: Nurture and grow client relationships, establishing Visa Marketing Services as a preferred marketing partner. Lead marketing discussions with the Clients to identify opportunities and pitch proposals Drive revenue, margin and customer satisfaction for Marketing services with respective clients and be accountable for achieving annual targets Build strong relationships with internal stakeholders in the Marketing Services Hub team, across other accounts and the Sales Team for the Client Lead a virtual team across Visa to deliver for the Clients Develop and execute multi-year marketing strategies with clients, including working with third-party agencies Apply business and industry knowledge to achieve objectives Support new business wins through marketing thought leadership Manage budgets, forecasts, and campaign tracking with clients and suppliers Develop innovative ways to deliver value to clients This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications What we're after: Tangible business experience in financial services/payments or consulting roles. Accomplished in B2B2C and B2C marketing strategy and working cross-functionally to implement and execute complex marketing strategies and campaigns. Comfortable operating in white space and creating a path forward to manage projects and processes with multiple stakeholders at all levels Skilled in crafting, pitching and selling new, innovative ideas to executive leadership and clients Strong collaboration and influence skills with internal and external stakeholders Ability to lead impactful discussions with diverse stakeholders Skilled in influencing and negotiation Creative thinker and problem solver Data and insights-driven Proficient in budget management and reporting Motivates and works well with diverse, cross-functional teams Exceptional project management skills, able to handle multiple initiatives simultaneously University degree or equivalent professional experience Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Our client is seeking an experienced Export Sales Manager, ideally with a keen interest and participation in leisure marine activities at any level. A good basic understanding of water-based activities such as kitesurfing, windsurfing, dinghy sailing or yachting would be ideal. You need to be within daily commuting distance of Hailsham, East Sussex. You must have a proven track record of successful sales experience and selling manufactured or distribution goods to a wide range of B2B customers There will be an element of travel involved in the position so you must be used to time away from home and planning business sales trips. Experience in undertaking and planning overseas travel would be beneficial. We endeavour to reply to all applications, however, if you haven t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel.
Feb 28, 2026
Full time
Our client is seeking an experienced Export Sales Manager, ideally with a keen interest and participation in leisure marine activities at any level. A good basic understanding of water-based activities such as kitesurfing, windsurfing, dinghy sailing or yachting would be ideal. You need to be within daily commuting distance of Hailsham, East Sussex. You must have a proven track record of successful sales experience and selling manufactured or distribution goods to a wide range of B2B customers There will be an element of travel involved in the position so you must be used to time away from home and planning business sales trips. Experience in undertaking and planning overseas travel would be beneficial. We endeavour to reply to all applications, however, if you haven t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel.
Key Account Manager Premium Wine Merchant Location: Surrey & Hampshire (Twickenham to Woking, Guildford, Farnham, Alton, Fleet, Farnborough, Ascot & Hampshire) Salary: £50,000 + Uncapped OTE Package: Company Car + Wine Allowance + Highly Incentivised Structure Sector: Premium Wine Distribution On-Trade Focus Talent Guardian is delighted to partner with a traditional, family-owned wine merchant with generations of expertise in the premium wine trade. This is a rare opportunity to join an owner-operated business built on relationships, quality, and exceptional service to some of the finest establishments in the UK. This business truly understands the art of wine and the importance of looking after both customers and team members. They're looking for a dynamic, commercially-driven Key Account Manager who can both nurture an established customer base and actively hunt for new business in one of the UK's most prestigious and competitive markets. The Role You'll take on a fantastic portfolio of 40 clients including Michelin-star restaurants, 5-star hotels, and premium hospitality venues across Surrey and Hampshire but you won't stop there . This role is perfect for someone who loves the thrill of winning new business as much as they enjoy deepening existing relationships. While 80% of the business is on-trade (restaurants, hotels, private members' clubs), there's a growing off-trade presence that offers exciting development potential. You'll balance account management with proactive new business development , targeting premium venues and leveraging your network to open doors in this competitive but lucrative territory. Your day-to-day will include: Managing and developing relationships with 40-50 existing premium accounts Proactively identifying and winning new business targeting Michelin-star restaurants, luxury hotels, private members' clubs, and high-end hospitality venues Regular face-to-face visits across your territory to build strong personal connections Curating tailored wine lists and conducting staff training/tastings Identifying upselling and cross-selling opportunities within your portfolio Hunting for new opportunities through networking, referrals, and direct outreach Winning back lapsed accounts and maximising account potential Attending industry events, tastings, and hospitality networking functions to build your pipeline Working closely with the owners who are deeply invested in the business and your success This role requires someone dynamic, proactive, and commercially hungry you'll be expected to really work the territory, hustle for new business, build strong personal relationships with head sommeliers, F&B managers, and venue owners, and be the face of the business in a highly competitive market. What We're Looking For Essential: Proven track record in new business development and account management within wine sales Experience selling into the on-trade (restaurants, hotels, fine dining, private members' clubs) Hunter mentality you love opening doors, making cold approaches, and winning new accounts Strong existing relationships within the Surrey/Hampshire hospitality scene (highly desirable) Wine knowledge and genuine passion for the product (WSET Level 2 minimum, Level 3 desirable) Dynamic, proactive, and entrepreneurial approach you spot opportunities and act on them Excellent communication, negotiation, and relationship-building skills Comfortable presenting to sommeliers, chefs, and senior hospitality professionals Self-motivated with the drive to exceed targets and maximise your uncapped commission Full UK driving licence essential (company car provided) Desirable: Established contacts in Michelin-star restaurants and 5-star hotels Experience working for independent or family-owned wine merchants Understanding of wine list curation and staff training Track record of opening new accounts and growing territories Network within the premium hospitality sector in Surrey/Hampshire What's On Offer Base Salary: £50,000 Uncapped OTE: every new account you win increases your earnings. The more you sell, the more you earn. Top performers can significantly exceed base salary. Company Car Wine Allowance: Enjoy the fruits of your labour! Highly Incentivised Structure: Your hustle and success directly translate into earnings no caps, no limits
Feb 28, 2026
Full time
Key Account Manager Premium Wine Merchant Location: Surrey & Hampshire (Twickenham to Woking, Guildford, Farnham, Alton, Fleet, Farnborough, Ascot & Hampshire) Salary: £50,000 + Uncapped OTE Package: Company Car + Wine Allowance + Highly Incentivised Structure Sector: Premium Wine Distribution On-Trade Focus Talent Guardian is delighted to partner with a traditional, family-owned wine merchant with generations of expertise in the premium wine trade. This is a rare opportunity to join an owner-operated business built on relationships, quality, and exceptional service to some of the finest establishments in the UK. This business truly understands the art of wine and the importance of looking after both customers and team members. They're looking for a dynamic, commercially-driven Key Account Manager who can both nurture an established customer base and actively hunt for new business in one of the UK's most prestigious and competitive markets. The Role You'll take on a fantastic portfolio of 40 clients including Michelin-star restaurants, 5-star hotels, and premium hospitality venues across Surrey and Hampshire but you won't stop there . This role is perfect for someone who loves the thrill of winning new business as much as they enjoy deepening existing relationships. While 80% of the business is on-trade (restaurants, hotels, private members' clubs), there's a growing off-trade presence that offers exciting development potential. You'll balance account management with proactive new business development , targeting premium venues and leveraging your network to open doors in this competitive but lucrative territory. Your day-to-day will include: Managing and developing relationships with 40-50 existing premium accounts Proactively identifying and winning new business targeting Michelin-star restaurants, luxury hotels, private members' clubs, and high-end hospitality venues Regular face-to-face visits across your territory to build strong personal connections Curating tailored wine lists and conducting staff training/tastings Identifying upselling and cross-selling opportunities within your portfolio Hunting for new opportunities through networking, referrals, and direct outreach Winning back lapsed accounts and maximising account potential Attending industry events, tastings, and hospitality networking functions to build your pipeline Working closely with the owners who are deeply invested in the business and your success This role requires someone dynamic, proactive, and commercially hungry you'll be expected to really work the territory, hustle for new business, build strong personal relationships with head sommeliers, F&B managers, and venue owners, and be the face of the business in a highly competitive market. What We're Looking For Essential: Proven track record in new business development and account management within wine sales Experience selling into the on-trade (restaurants, hotels, fine dining, private members' clubs) Hunter mentality you love opening doors, making cold approaches, and winning new accounts Strong existing relationships within the Surrey/Hampshire hospitality scene (highly desirable) Wine knowledge and genuine passion for the product (WSET Level 2 minimum, Level 3 desirable) Dynamic, proactive, and entrepreneurial approach you spot opportunities and act on them Excellent communication, negotiation, and relationship-building skills Comfortable presenting to sommeliers, chefs, and senior hospitality professionals Self-motivated with the drive to exceed targets and maximise your uncapped commission Full UK driving licence essential (company car provided) Desirable: Established contacts in Michelin-star restaurants and 5-star hotels Experience working for independent or family-owned wine merchants Understanding of wine list curation and staff training Track record of opening new accounts and growing territories Network within the premium hospitality sector in Surrey/Hampshire What's On Offer Base Salary: £50,000 Uncapped OTE: every new account you win increases your earnings. The more you sell, the more you earn. Top performers can significantly exceed base salary. Company Car Wine Allowance: Enjoy the fruits of your labour! Highly Incentivised Structure: Your hustle and success directly translate into earnings no caps, no limits
About Giftify Giftify is a global leader in customizable gift card solutions, partnering with over 400 shopping centers worldwide to improve client engagement, loyalty, and sales. Our mission is to provide seamless integration with payment systems and create outstanding customer experiences. Role overview: As a Customer Success Manager (CSM) - UK, you will be the primary point of contact for our clients in the region, ensuring they maximize the value of Giftify's solutions. You will build strong relationships, drive client satisfaction, and identify opportunities for account growth. Reporting to the Head of Client Success, you will play a key role in ensuring long-term client success and retention. Key Responsibilities Client Relationship Management: Act as the main point of contact for clients in UK, ensuring high satisfaction and strong engagement. Customer Adoption & Value Realization: Work proactively to ensure that clients fully understand and gain value from our product. Focus on onboarding, training, and ongoing support to boost product adoption and satisfaction Revenue Growth & Sales Focus: Managing the financial aspects of the client relationship: boosting cards sales and identify upsell opportunities for Giftify's products and services. Client Advocacy: Capture client feedback and collaborate with product, legal, finance, and implementation teams to enhance the customer experience. Performance Monitoring: Regularly review client performance, provide insights, and suggest improvements. Process Optimization: Support the development of best practices and contribute to process improvements in customer success. Regular Communication: Organize client meetings, performance reviews, and on-site visits to strengthen relationships. Collaboration: Work closely with Business Development to identify expansion opportunities and support renewal discussions. Travel: Meet clients in person and represent Giftify at industry events in UK and Europe. Qualifications At least 3 years of experience in account management, customer success, or a similar role, ideally in Tech, Payments, or a similar sector. Strong ability to understand client needs, solve problems, and drive long-term value. Excellent time management and ability to handle multiple accounts. Strong communication English (professional level), and preferably another European language. Proficiency with CRM tools (e.g., HubSpot) and data-driven client insights. Ability to negotiate and handle complex client interactions diplomatically. Experience working with cross-functional teams to support customer success. Willingness to travel within UK and across Europe as needed. Why Join Us? Work in a dynamic and international environment with over 25 nationalities. Play a key role in shaping the customer success function in a growing fintech company. Enjoy competitive salary and benefits, plus opportunities for career growth. Be part of a team that values strong client relationships and long-term success. If you're passionate about customer success and thrive in a fast-paced, client-facing role, we'd love to hear from you!
Feb 28, 2026
Full time
About Giftify Giftify is a global leader in customizable gift card solutions, partnering with over 400 shopping centers worldwide to improve client engagement, loyalty, and sales. Our mission is to provide seamless integration with payment systems and create outstanding customer experiences. Role overview: As a Customer Success Manager (CSM) - UK, you will be the primary point of contact for our clients in the region, ensuring they maximize the value of Giftify's solutions. You will build strong relationships, drive client satisfaction, and identify opportunities for account growth. Reporting to the Head of Client Success, you will play a key role in ensuring long-term client success and retention. Key Responsibilities Client Relationship Management: Act as the main point of contact for clients in UK, ensuring high satisfaction and strong engagement. Customer Adoption & Value Realization: Work proactively to ensure that clients fully understand and gain value from our product. Focus on onboarding, training, and ongoing support to boost product adoption and satisfaction Revenue Growth & Sales Focus: Managing the financial aspects of the client relationship: boosting cards sales and identify upsell opportunities for Giftify's products and services. Client Advocacy: Capture client feedback and collaborate with product, legal, finance, and implementation teams to enhance the customer experience. Performance Monitoring: Regularly review client performance, provide insights, and suggest improvements. Process Optimization: Support the development of best practices and contribute to process improvements in customer success. Regular Communication: Organize client meetings, performance reviews, and on-site visits to strengthen relationships. Collaboration: Work closely with Business Development to identify expansion opportunities and support renewal discussions. Travel: Meet clients in person and represent Giftify at industry events in UK and Europe. Qualifications At least 3 years of experience in account management, customer success, or a similar role, ideally in Tech, Payments, or a similar sector. Strong ability to understand client needs, solve problems, and drive long-term value. Excellent time management and ability to handle multiple accounts. Strong communication English (professional level), and preferably another European language. Proficiency with CRM tools (e.g., HubSpot) and data-driven client insights. Ability to negotiate and handle complex client interactions diplomatically. Experience working with cross-functional teams to support customer success. Willingness to travel within UK and across Europe as needed. Why Join Us? Work in a dynamic and international environment with over 25 nationalities. Play a key role in shaping the customer success function in a growing fintech company. Enjoy competitive salary and benefits, plus opportunities for career growth. Be part of a team that values strong client relationships and long-term success. If you're passionate about customer success and thrive in a fast-paced, client-facing role, we'd love to hear from you!
Protex AI is the AI safety and operations intelligence company. At Protex AI, we are at the forefront of AI-driven computer vision, building a safer, smarter industrial workplace with an intelligent operating system that redefines how facilities operate. Backed by top tier global investors, we recently secured a $36 million Series B to accelerate our mission. Industry leaders like DHL, Amazon, and Tesla trust Protex AI to drive measurable safety improvements, achieving an average 64 % risk reduction within just three months of deployment. Operating in 20+ countries, Protex is the go to safety partner for Fortune 500 manufacturing and logistics enterprises, transforming workplace safety with real time, AI powered insights. About the Role The Technical Client Success Manager (TCSM) plays a critical role in driving platform adoption and ensuring client satisfaction. By delivering tailored training, facilitating seamless onboarding, and providing actionable support, the TCSM ensures client sites fully realize the value of the Protex platform. This role requires a deep understanding of Protex AI's product suite and strong technical problem solving and project management skills. Acting as the primary advocate for client needs, the TCSM supports sites in achieving their goals while identifying opportunities for enhanced adoption and operational efficiency. The TCSM serves as the Voice of the Customer, proactively identifying opportunities to enhance Protex's product and service offerings, sharing actionable insights with internal teams, and contributing to the continuous improvement of client success processes. What You'll Do Technical Expertise and Configuration Build and maintain advanced knowledge of Protex's product features, architecture, and capabilities to set clear expectations, provide informed guidance and resolve client site challenges. Address platform usage questions and configure in app settings to meet specific client requirements within the TCSM's scope of expertise. Escalate unresolved or complex technical issues to Support or Engineering with clear, detailed documentation on user behavior trends, system performance concerns, and barriers to adoption to facilitate timely resolution. Monitor system usage trends and performance metrics to proactively identify potential technical concerns and recommend solutions. Enablement and Adoption Own the onboarding and enablement processes, ensuring each site is set up for success with tailored workflows, platform configurations, and user specific training materials. Deliver customized usage strategies, including aligning workflows with platform capabilities, configuring system settings, and addressing adoption challenges. Track site level adoption rates and usage patterns; as necessary, develop and implement action plans to address underutilization, optimize platform capabilities, and increase user engagement. Site Level Success and Client Satisfaction Serve as the primary point of contact for assigned sites, managing site level relationships through onboarding, training, and ongoing support to build trust and drive satisfaction. Conduct regular check ins with site stakeholders to evaluate adoption progress and address operational needs, changes, or concerns. Proactively gather and act on feedback from site users to identify opportunities for meaningful enhancements to both product features and service delivery. Growth Influence and Strategic Alignment Leverage a commercial mindset to partner with Account Managers and Sales to identify opportunities for expansion or upselling based on site level performance and feedback. Provide detailed insights, such as impact reviews and usage metrics, to support the development of compelling value propositions. Collaborate on strategic account planning to align adoption efforts with broader client goals and revenue opportunities. Cross Functional Client Advocacy In addition to playing the voice of the customer on the product side, partner closely with Marketing to showcase successful client outcomes and innovative use cases through initiatives such as webinars, case studies, or onsite events that drive brand awareness and growth. Share user experiences and best practices, such as platform usage, business cases or communication strategies, with internal teams, fostering a feedback loop that informs product improvements and enhances the client experience. What You'll Need Experience: Minimum of 5 years in client success, technical account management, or project management within a B2B SaaS or tech environment, with a strong record of managing enterprise level accounts; demonstrated experience in managing Annual Recurring Revenue (ARR)/Monthly Recurring Revenue (MRR) goals. Demonstrated understanding of EHS industry trends, challenges, and opportunities. Technical Prowess: Strong grasp of SaaS architecture, integrations, and technical problem solving, with the ability to comprehend and communicate complex technical details to both clients and internal teams. A demonstrated understanding of computer vision, AI, and system networks is a bonus. Project Management: Proven ability to lead complex projects using modern project management methodologies for multi phase projects with agility and attention to detail. Strategic Acumen: Ability to think critically and creatively, with a commercial mindset that drives value and builds strong client relationships, with the ability to identify growth opportunities within accounts. Dynamic Presence: Approachable and energetic, capable of leading client conversations, presentations, and discussions that foster trust and alignment. Adaptability & Problem Solving: Skilled in navigating evolving client needs, with the agility to adapt and prioritize as business priorities shift. Travel Requirements: Willingness to travel to client sites as necessary. Protex AI is an inclusive and equal opportunities employer. We are committed to creating an equitable workplace for everyone regardless of gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.
Feb 28, 2026
Full time
Protex AI is the AI safety and operations intelligence company. At Protex AI, we are at the forefront of AI-driven computer vision, building a safer, smarter industrial workplace with an intelligent operating system that redefines how facilities operate. Backed by top tier global investors, we recently secured a $36 million Series B to accelerate our mission. Industry leaders like DHL, Amazon, and Tesla trust Protex AI to drive measurable safety improvements, achieving an average 64 % risk reduction within just three months of deployment. Operating in 20+ countries, Protex is the go to safety partner for Fortune 500 manufacturing and logistics enterprises, transforming workplace safety with real time, AI powered insights. About the Role The Technical Client Success Manager (TCSM) plays a critical role in driving platform adoption and ensuring client satisfaction. By delivering tailored training, facilitating seamless onboarding, and providing actionable support, the TCSM ensures client sites fully realize the value of the Protex platform. This role requires a deep understanding of Protex AI's product suite and strong technical problem solving and project management skills. Acting as the primary advocate for client needs, the TCSM supports sites in achieving their goals while identifying opportunities for enhanced adoption and operational efficiency. The TCSM serves as the Voice of the Customer, proactively identifying opportunities to enhance Protex's product and service offerings, sharing actionable insights with internal teams, and contributing to the continuous improvement of client success processes. What You'll Do Technical Expertise and Configuration Build and maintain advanced knowledge of Protex's product features, architecture, and capabilities to set clear expectations, provide informed guidance and resolve client site challenges. Address platform usage questions and configure in app settings to meet specific client requirements within the TCSM's scope of expertise. Escalate unresolved or complex technical issues to Support or Engineering with clear, detailed documentation on user behavior trends, system performance concerns, and barriers to adoption to facilitate timely resolution. Monitor system usage trends and performance metrics to proactively identify potential technical concerns and recommend solutions. Enablement and Adoption Own the onboarding and enablement processes, ensuring each site is set up for success with tailored workflows, platform configurations, and user specific training materials. Deliver customized usage strategies, including aligning workflows with platform capabilities, configuring system settings, and addressing adoption challenges. Track site level adoption rates and usage patterns; as necessary, develop and implement action plans to address underutilization, optimize platform capabilities, and increase user engagement. Site Level Success and Client Satisfaction Serve as the primary point of contact for assigned sites, managing site level relationships through onboarding, training, and ongoing support to build trust and drive satisfaction. Conduct regular check ins with site stakeholders to evaluate adoption progress and address operational needs, changes, or concerns. Proactively gather and act on feedback from site users to identify opportunities for meaningful enhancements to both product features and service delivery. Growth Influence and Strategic Alignment Leverage a commercial mindset to partner with Account Managers and Sales to identify opportunities for expansion or upselling based on site level performance and feedback. Provide detailed insights, such as impact reviews and usage metrics, to support the development of compelling value propositions. Collaborate on strategic account planning to align adoption efforts with broader client goals and revenue opportunities. Cross Functional Client Advocacy In addition to playing the voice of the customer on the product side, partner closely with Marketing to showcase successful client outcomes and innovative use cases through initiatives such as webinars, case studies, or onsite events that drive brand awareness and growth. Share user experiences and best practices, such as platform usage, business cases or communication strategies, with internal teams, fostering a feedback loop that informs product improvements and enhances the client experience. What You'll Need Experience: Minimum of 5 years in client success, technical account management, or project management within a B2B SaaS or tech environment, with a strong record of managing enterprise level accounts; demonstrated experience in managing Annual Recurring Revenue (ARR)/Monthly Recurring Revenue (MRR) goals. Demonstrated understanding of EHS industry trends, challenges, and opportunities. Technical Prowess: Strong grasp of SaaS architecture, integrations, and technical problem solving, with the ability to comprehend and communicate complex technical details to both clients and internal teams. A demonstrated understanding of computer vision, AI, and system networks is a bonus. Project Management: Proven ability to lead complex projects using modern project management methodologies for multi phase projects with agility and attention to detail. Strategic Acumen: Ability to think critically and creatively, with a commercial mindset that drives value and builds strong client relationships, with the ability to identify growth opportunities within accounts. Dynamic Presence: Approachable and energetic, capable of leading client conversations, presentations, and discussions that foster trust and alignment. Adaptability & Problem Solving: Skilled in navigating evolving client needs, with the agility to adapt and prioritize as business priorities shift. Travel Requirements: Willingness to travel to client sites as necessary. Protex AI is an inclusive and equal opportunities employer. We are committed to creating an equitable workplace for everyone regardless of gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.
At Affinity, we're passionate about our customer's success and looking for strategic, results-driven CSMs. Your job will combine commercial leadership and customer advocacy. You will drive strategic renewals while working closely with our clients to understand and address their business needs. This role is highly cross-functional, and you will regularly interface with our sales, product, and engineering teams to ensure we place clients' concerns above everything else. We hope you're excited about the prospect of shaping the customer experience at Affinity! What will I be doing? Own a book of Affinity's Mid-Market customers and drive renewals for these accounts. Serve as a Customer Advocate: build a strategy to manage the engagement and success of our clients. Act as a trusted advisor to our customers to drive broad product adoption and ensure they reach a high level of satisfaction with the product. Become a product expert: Develop best practices to share with clients, helping them best leverage Affinity's full functionality. Interface closely with sales, support, product, and engineering teams to share client feedback, resolve escalations, deliver outstanding client experiences, and directly impact the product roadmap. Qualifications Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every qualification. At Affinity, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, but your past experience doesn't perfectly align with the qualifications above, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Required 4+ years of experience as a Customer Success Manager, Account Manager, or similar role. Proven track record of achieving commercial targets and goals, preferably in an enterprise SaaS setting. Experience managing complex accounts and renewals. You have excellent interpersonal skills with a history of building strong business relationships. You're an influential communicator with experience presenting to small and large audiences. You're proficient in organization, account prioritization, and time management. Ability to orchestrate cross-functional resources to ensure the success of your clients. You are excited by the startup environment; you want to contribute to fine-tuning the structure and process to scale the customer success team. Bonus points for Experience working with Venture Capital, Private Equity, or Investment Banking customers Experience working at a SaaS company in the CRM or data services space. What you'll enjoy at Affinity We live our values as playmakers who are obsessed with learning, care personally about our colleagues and clients, are radically open-minded, and take pride in everything we do. We offer a very competitive compensation package along with equity. We pay for your health, dental, and life insurance. We offer a pension plan to help you plan for retirement. We provide an annual budget for you to spend on education and offer a comprehensive L&D program - after all, one of our core values is that we're ! We support our employee's overall health and well-being and reimburse monthly for things such as; Home Internet, Meals, and Wellness memberships/equipment. Virtual team building and socials. Keeping people connected is essential. About Affinity With more than 3,000 customers worldwide and backed by some of Silicon Valley's best firms, Affinity has raised $120M to empower dealmakers to find, manage, and close more deals. How? Our Relationship Intelligence platform uses the wealth of data exhaust from trillions of interactions between Investment Bankers, Venture Capitalists, Consultants, and other strategic dealmakers to deliver automated relationship insights that drive over 450,000 deals every month. We are are proud to have received Inc. and Fortune Best Workplaces awards as well as to be Great Places to Work certified for the last 5 years running. Join us on our mission to make it possible for anyone to cultivate and fully harness their network to succeed. We use E-Verify Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit
Feb 28, 2026
Full time
At Affinity, we're passionate about our customer's success and looking for strategic, results-driven CSMs. Your job will combine commercial leadership and customer advocacy. You will drive strategic renewals while working closely with our clients to understand and address their business needs. This role is highly cross-functional, and you will regularly interface with our sales, product, and engineering teams to ensure we place clients' concerns above everything else. We hope you're excited about the prospect of shaping the customer experience at Affinity! What will I be doing? Own a book of Affinity's Mid-Market customers and drive renewals for these accounts. Serve as a Customer Advocate: build a strategy to manage the engagement and success of our clients. Act as a trusted advisor to our customers to drive broad product adoption and ensure they reach a high level of satisfaction with the product. Become a product expert: Develop best practices to share with clients, helping them best leverage Affinity's full functionality. Interface closely with sales, support, product, and engineering teams to share client feedback, resolve escalations, deliver outstanding client experiences, and directly impact the product roadmap. Qualifications Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every qualification. At Affinity, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, but your past experience doesn't perfectly align with the qualifications above, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Required 4+ years of experience as a Customer Success Manager, Account Manager, or similar role. Proven track record of achieving commercial targets and goals, preferably in an enterprise SaaS setting. Experience managing complex accounts and renewals. You have excellent interpersonal skills with a history of building strong business relationships. You're an influential communicator with experience presenting to small and large audiences. You're proficient in organization, account prioritization, and time management. Ability to orchestrate cross-functional resources to ensure the success of your clients. You are excited by the startup environment; you want to contribute to fine-tuning the structure and process to scale the customer success team. Bonus points for Experience working with Venture Capital, Private Equity, or Investment Banking customers Experience working at a SaaS company in the CRM or data services space. What you'll enjoy at Affinity We live our values as playmakers who are obsessed with learning, care personally about our colleagues and clients, are radically open-minded, and take pride in everything we do. We offer a very competitive compensation package along with equity. We pay for your health, dental, and life insurance. We offer a pension plan to help you plan for retirement. We provide an annual budget for you to spend on education and offer a comprehensive L&D program - after all, one of our core values is that we're ! We support our employee's overall health and well-being and reimburse monthly for things such as; Home Internet, Meals, and Wellness memberships/equipment. Virtual team building and socials. Keeping people connected is essential. About Affinity With more than 3,000 customers worldwide and backed by some of Silicon Valley's best firms, Affinity has raised $120M to empower dealmakers to find, manage, and close more deals. How? Our Relationship Intelligence platform uses the wealth of data exhaust from trillions of interactions between Investment Bankers, Venture Capitalists, Consultants, and other strategic dealmakers to deliver automated relationship insights that drive over 450,000 deals every month. We are are proud to have received Inc. and Fortune Best Workplaces awards as well as to be Great Places to Work certified for the last 5 years running. Join us on our mission to make it possible for anyone to cultivate and fully harness their network to succeed. We use E-Verify Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit
Senior Assistant Customer Service Manager London • Posted 11 March 2025 Full time • Start ASAP Core role: This is a "hands on" role with staff reporting. The Senior ACSM has overall responsibility for assisting the CSM to manage the Centre/CSR(s) and ACSM and to meet the highest standard of customer service and renewals. The role is extremely varied, and you will be expected to handle multiple tasks. Key Responsibilities and Deliverables Customer Services Help your CSM, ACSM and CSR(s) including Meeting Room Coordinator to meet the highest standard of customer service and understand the needs of Centre customers. Effectively handle enquiries from clients, the Customer Service Manager and the management team. Work as one team with your CSM/ACSM/CSR(s) to deliver targets - including opening, closing and daily check standards. Ensuring the Centre building/facilities are of the expected high standards at all times. Support the client move in/move out procedures and turnaround of vacant offices/MRs with full completion of associated paperwork/administration & AML Compliance to schedule. Ensue preparation and maintenance of client files. Deal with and oversee the CSR(s) ability to handle customer/visitor enquiries professionally. Assist and ensure all secretarial/administrative/customer invoicing/chasing customer payments etc. are completed accurately. Get to know Centre customers and their businesses to promote business awareness and upselling opportunities. Ensure your Centre looks and is run professionally to meet the expectations of customers and their visitors by performing regular housekeeping checks. Liaise with suppliers to include instruction of maintenance works and ensuring costs are kept to a minimum. Handle all purchasing and Centre stock control, including Purchase Order's. Be trained in all AV equipment and handle all IT/Telephony (liaising with SilverLining) to successfully handle customer enquiries using the Orega portal where Applicable. Providing administrative support to the CSM and sales support to the Regional Sales Managers. Liaising with building management teams where applicable to ensure smooth relationships between all parties. CSR and ACSM Supervision Managing the daily and weekly tasks of the team ensuring all responsibilities are covered and high standards are met. Leading the morning and weekly team meeting. Dealing with telecoms enquiries to include moves & changes, faults and upkeep of data records. Assist in marketing by ensuring empty offices are set up to company show standards. Assisting in the process of the client move in by managing the inventories, issuing of keys & passes. Ensuring company standards are adhered to by conducting the Quality Standards Audit monthly. Oversee CSR(s) and ACSM on a day-to-day basis and manage the Centre/CSR(s) and ACSM in the absence of the CSM e.g. inform CSR(s) and ACSM the day's priority and delegate jobs as necessary. Conduct all 'Back to Work' interviews in conjunction with the CSM. Conduct and attend regular 1:1 review meetings with your CSR(s) and provide feedback to your CSM and HR manager. Ensure rota management to allow development time for your CSR(s). Ensure time for your own and your CSR(s) and ACSM personal development. Ensure Orega's Health & Safety policies/procedures are adhered to including Centre Fire Risk Assessment, PAT testing, Weekly Fire Testing etc. Providing training & support to junior staff and ACSM. Pursue personal development of skills and knowledge necessary for the effective performance of the role. Finance Manage all aspects of invoicing to include prebilling, billing, invoicing & account queries, direct debit collections and debt collection. Liaising with CSM for any credit note queries. Sales and Marketing Deliver centre tours in support of the CSM and ensure your CSR(s) and ACSM are trained to confidently handle tours on their own. Ensure CSR(s) and ACSM understand the main points of Orega Licence Agreements including T&C's and any usual special conditions/requests. Ensure Orega brand guidelines are adhered to in centre signage, email, standards and in producing any Orega branded documents. Health & Safety Ensure your team is reminded they have a legal responsibility and duty of care for the health and safety of themselves and others by adopting the safe working practices such that they do not put themselves, colleagues, clients or visitors at risk. Complete all relevant Edapp training courses. Essential Skills, Experience & Qualifications 2-3 years outstanding customer relationship skills. 1-2 years' experience of engaging in influencing client renewals and general finance is preferred. 1-2 years' experience in a commercial environment where you will have acquired good knowledge of service operations is a must. Willing to take on a team manager role. Ability to demonstrate systems monitoring and compliance is necessary. Confident communication and presentation skills. Curious and people oriented with the ability to engage customers and ask questions with ease. Excellent influencing skills and positivity is required. Computer literate and will to learn and show others how to use IT/Telephony is essential. Good at planning and organising. Competencies & Personal Attributes Outgoing, enthusiastic, honest and confident individual who possess the following attributes. PC Literate with advanced knowledge of Microsoft packages. Excellent team player, with the ability to manage and supervise junior staff. Confidence to interact with a range of clients up to Board level. The ability to multi-task. A proactive approach to the working environment. Ability to operate sensitively in multicultural environments and build effective working relations. Self motivated, excellent team player with strong (written and verbal) communication, interpersonal and diplomatic skills. Ability to maintain and control and perform during stressful situations. Is confident and at ease when handling customer/visitor enquiries. Positive and proactive energy. Initiative and proactivity. Attention to detail and great organisation. Limits of Authority Personnel, Financial, Operational No authority to appoint, discipline and dismiss employees. No authority to approve annual leave and absence. No authority to spend/commit Orega to spend within individual agreed limits. No authority to sign supplier agreements or contracts. Authority to suggest improvements to processes/procedures in consultation with your CSM. Senior Assistant Customer Services Manager should be competent in the following Orega processes: Sales Forecast Debt PMI TSR (Centre Applicable) Orega Portal (Centre Applicable) Support Renewals Move Out Meeting Room Virtual Office Northrow & AML Compliance Office RnD IRIS Ed App Training Opening and Closing building Health & Safety This job description is not limited to the responsibilities listed and the incumbent may be requested to perform other relevant duties as required by business needs. Orega confirms its commitment to equality of opportunities in all areas of its work. All individuals will be treated in a fair and equal manner in accordance with the law regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
Feb 28, 2026
Full time
Senior Assistant Customer Service Manager London • Posted 11 March 2025 Full time • Start ASAP Core role: This is a "hands on" role with staff reporting. The Senior ACSM has overall responsibility for assisting the CSM to manage the Centre/CSR(s) and ACSM and to meet the highest standard of customer service and renewals. The role is extremely varied, and you will be expected to handle multiple tasks. Key Responsibilities and Deliverables Customer Services Help your CSM, ACSM and CSR(s) including Meeting Room Coordinator to meet the highest standard of customer service and understand the needs of Centre customers. Effectively handle enquiries from clients, the Customer Service Manager and the management team. Work as one team with your CSM/ACSM/CSR(s) to deliver targets - including opening, closing and daily check standards. Ensuring the Centre building/facilities are of the expected high standards at all times. Support the client move in/move out procedures and turnaround of vacant offices/MRs with full completion of associated paperwork/administration & AML Compliance to schedule. Ensue preparation and maintenance of client files. Deal with and oversee the CSR(s) ability to handle customer/visitor enquiries professionally. Assist and ensure all secretarial/administrative/customer invoicing/chasing customer payments etc. are completed accurately. Get to know Centre customers and their businesses to promote business awareness and upselling opportunities. Ensure your Centre looks and is run professionally to meet the expectations of customers and their visitors by performing regular housekeeping checks. Liaise with suppliers to include instruction of maintenance works and ensuring costs are kept to a minimum. Handle all purchasing and Centre stock control, including Purchase Order's. Be trained in all AV equipment and handle all IT/Telephony (liaising with SilverLining) to successfully handle customer enquiries using the Orega portal where Applicable. Providing administrative support to the CSM and sales support to the Regional Sales Managers. Liaising with building management teams where applicable to ensure smooth relationships between all parties. CSR and ACSM Supervision Managing the daily and weekly tasks of the team ensuring all responsibilities are covered and high standards are met. Leading the morning and weekly team meeting. Dealing with telecoms enquiries to include moves & changes, faults and upkeep of data records. Assist in marketing by ensuring empty offices are set up to company show standards. Assisting in the process of the client move in by managing the inventories, issuing of keys & passes. Ensuring company standards are adhered to by conducting the Quality Standards Audit monthly. Oversee CSR(s) and ACSM on a day-to-day basis and manage the Centre/CSR(s) and ACSM in the absence of the CSM e.g. inform CSR(s) and ACSM the day's priority and delegate jobs as necessary. Conduct all 'Back to Work' interviews in conjunction with the CSM. Conduct and attend regular 1:1 review meetings with your CSR(s) and provide feedback to your CSM and HR manager. Ensure rota management to allow development time for your CSR(s). Ensure time for your own and your CSR(s) and ACSM personal development. Ensure Orega's Health & Safety policies/procedures are adhered to including Centre Fire Risk Assessment, PAT testing, Weekly Fire Testing etc. Providing training & support to junior staff and ACSM. Pursue personal development of skills and knowledge necessary for the effective performance of the role. Finance Manage all aspects of invoicing to include prebilling, billing, invoicing & account queries, direct debit collections and debt collection. Liaising with CSM for any credit note queries. Sales and Marketing Deliver centre tours in support of the CSM and ensure your CSR(s) and ACSM are trained to confidently handle tours on their own. Ensure CSR(s) and ACSM understand the main points of Orega Licence Agreements including T&C's and any usual special conditions/requests. Ensure Orega brand guidelines are adhered to in centre signage, email, standards and in producing any Orega branded documents. Health & Safety Ensure your team is reminded they have a legal responsibility and duty of care for the health and safety of themselves and others by adopting the safe working practices such that they do not put themselves, colleagues, clients or visitors at risk. Complete all relevant Edapp training courses. Essential Skills, Experience & Qualifications 2-3 years outstanding customer relationship skills. 1-2 years' experience of engaging in influencing client renewals and general finance is preferred. 1-2 years' experience in a commercial environment where you will have acquired good knowledge of service operations is a must. Willing to take on a team manager role. Ability to demonstrate systems monitoring and compliance is necessary. Confident communication and presentation skills. Curious and people oriented with the ability to engage customers and ask questions with ease. Excellent influencing skills and positivity is required. Computer literate and will to learn and show others how to use IT/Telephony is essential. Good at planning and organising. Competencies & Personal Attributes Outgoing, enthusiastic, honest and confident individual who possess the following attributes. PC Literate with advanced knowledge of Microsoft packages. Excellent team player, with the ability to manage and supervise junior staff. Confidence to interact with a range of clients up to Board level. The ability to multi-task. A proactive approach to the working environment. Ability to operate sensitively in multicultural environments and build effective working relations. Self motivated, excellent team player with strong (written and verbal) communication, interpersonal and diplomatic skills. Ability to maintain and control and perform during stressful situations. Is confident and at ease when handling customer/visitor enquiries. Positive and proactive energy. Initiative and proactivity. Attention to detail and great organisation. Limits of Authority Personnel, Financial, Operational No authority to appoint, discipline and dismiss employees. No authority to approve annual leave and absence. No authority to spend/commit Orega to spend within individual agreed limits. No authority to sign supplier agreements or contracts. Authority to suggest improvements to processes/procedures in consultation with your CSM. Senior Assistant Customer Services Manager should be competent in the following Orega processes: Sales Forecast Debt PMI TSR (Centre Applicable) Orega Portal (Centre Applicable) Support Renewals Move Out Meeting Room Virtual Office Northrow & AML Compliance Office RnD IRIS Ed App Training Opening and Closing building Health & Safety This job description is not limited to the responsibilities listed and the incumbent may be requested to perform other relevant duties as required by business needs. Orega confirms its commitment to equality of opportunities in all areas of its work. All individuals will be treated in a fair and equal manner in accordance with the law regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
Job Title: Head of New Business Development Key role with a rapidly expanding large format print firm. Responsibilities Generating and contacting his/her own leads for face to face appointments. Developing new business. This is a field based role; the candidate will attend the office once a week. Selling our range of large format graphic print services. The candidate will have the flexibility to sell into any specific market be it Trade, Agencies or End Users. Updating CRM system. Preparing sales forecasts, pipelines and reports. Achieving targets and understanding the importance of sales to maximise revenue and margin. The Business Development Manager will have access to an internal Account Handler who in turn will help to grow and develop the clients, take briefs and push through the cycle. This will create more time for the Head of New Business Development to get back into the field and market the company to more prospects. The client is looking to rapidly expand the business and move it on to its next level. We are after a high calibre individual who shares our clients ambition and buys into the vision for the future. Candidate Profile Current and relevant sales success selling large format digital print. Excellent sales relationship building skills with the ability to manage long term relationships and business. Ability to "hit the ground running", so building on the relationships they have already created in the market would be advantageous. Excellent time management skills and self-management. Highly developed communication and interpersonal skills are essential as the emphasis of this role is on the understanding of the customer needs. Tenacious, enthusiastic and commission hungry.
Feb 28, 2026
Full time
Job Title: Head of New Business Development Key role with a rapidly expanding large format print firm. Responsibilities Generating and contacting his/her own leads for face to face appointments. Developing new business. This is a field based role; the candidate will attend the office once a week. Selling our range of large format graphic print services. The candidate will have the flexibility to sell into any specific market be it Trade, Agencies or End Users. Updating CRM system. Preparing sales forecasts, pipelines and reports. Achieving targets and understanding the importance of sales to maximise revenue and margin. The Business Development Manager will have access to an internal Account Handler who in turn will help to grow and develop the clients, take briefs and push through the cycle. This will create more time for the Head of New Business Development to get back into the field and market the company to more prospects. The client is looking to rapidly expand the business and move it on to its next level. We are after a high calibre individual who shares our clients ambition and buys into the vision for the future. Candidate Profile Current and relevant sales success selling large format digital print. Excellent sales relationship building skills with the ability to manage long term relationships and business. Ability to "hit the ground running", so building on the relationships they have already created in the market would be advantageous. Excellent time management skills and self-management. Highly developed communication and interpersonal skills are essential as the emphasis of this role is on the understanding of the customer needs. Tenacious, enthusiastic and commission hungry.
About Outreach Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. About the Team Customer Success at Outreach exists to drive measurable business outcomes by embedding Outreach into the core revenue workflows of our customers. We partner strategically across Sales, RevOps, Enablement, and Leadership teams to remove barriers to adoption, optimize performance, and support long term retention and growth. Our focus is not only customer satisfaction - it is operational impact. We align cross functional stakeholders internally and externally to ensure Outreach drives real business results. The Role The Principal Customer Success Manager is a senior individual contributor responsible for driving outcomes across a focused portfolio of Outreach's most strategic customers in the region (3-5 accounts). In addition to owning these high value relationships, the Lead CSM acts as a senior peer within the Customer Success team - helping elevate standards, support account strategy, and mentor others. This is not a people management role, but it carries influence, accountability, and regional leadership responsibility. This role combines strategic account ownership with team impact, operating as a trusted partner to both customers and internal stakeholders. Location London (hybrid with 2 days in office each week). Your Daily Adventures Will Include Own Strategic Customer Outcomes Manage a focused book of 3-5 high value, complex accounts Develop and evolve outcome based success plans aligned to customer business objectives and renewal timelines Drive sustained adoption of Outreach across teams and workflows Identify leading indicators of risk and expansion, embedding renewal readiness into ongoing engagement Partner closely with Client Account Executives to shape retention and growth strategy while they lead commercial conversations Drive AI Adoption & Workflow Evolution Guide customers in embedding Outreach's AI capabilities into daily revenue workflows Analyse AI usage patterns and workflow data to identify optimisation, efficiency, and expansion opportunities Translate AI driven productivity gains into measurable business impact (pipeline velocity, rep productivity, forecasting accuracy, win rates) Support customers in redesigning elements of their revenue processes to fully leverage automation and agentic capabilities Stay ahead of evolving AI features and proactively advise customers on adoption pathways Lead Complex Stakeholder Environments Build and maintain multi threaded relationships across key stakeholders Navigate varying priorities across Sales, RevOps, Enablement, and leadership Maintain clarity and alignment on shared success criteria Serve as a consistent, credible advisor throughout the customer journey Elevate the Team Act as a senior peer and mentor within the Customer Success team Support colleagues in shaping account strategy and preparing executive facing business reviews Share best practices, playbooks, and insights across the region Provide early visibility on emerging risks or patterns across strategic accounts Partner with the regional CS leader to improve consistency, operating rhythm, and performance standards Collaborate Cross Functionally Partner with Professional Services on onboarding and value acceleration Coordinate with Product, Support, Sales, and Marketing to maximise customer experience Represent the voice of strategic customers internally Help influence improvements in product positioning and workflow enablement based on customer insight Our Vision of You Significant experience (typically 7-10+ years) in Customer Success, Account Management, or a related SaaS role supporting complex software and business transformation Proven success managing complex or strategic accounts with measurable retention outcomes Strong commercial awareness and ability to influence renewal strategy without directly owning pricing Experience driving adoption of AI enabled or automation driven platforms Strong understanding of modern revenue processes and go to market workflows Demonstrated ability to mentor or coach peers in a professional setting High emotional intelligence and ability to build trusted relationships across stakeholder levels Ability to influence without direct authority Strong communication skills, able to tailor messaging to different audiences Self motivated with a strong sense of ownership and collaborative accountability Comfortable operating in ambiguity and helping bring clarity to others How EMEA CS Operates We communicate openly, early, and often We take ownership from start to finish We are proactive We build relationships at every level We think strategically and act with purpose We learn and adapt Why You'll Love It Here 25 days holiday + 8 bank holidays Outreach contributes a monthly contribution towards your pension Private medical care for employee and spouse/family with Program Health Plus Cash plan is offered through Medicash to help offset out of pocket medical related expenses Dental coverage Life insurance at 4x annual salary 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave A parental leave program that includes not just extended time off but options for a paid night nurse Opportunity to be part of company success via equity program Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military Employee referral bonuses to encourage the addition of great new people to the team Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
Feb 28, 2026
Full time
About Outreach Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. About the Team Customer Success at Outreach exists to drive measurable business outcomes by embedding Outreach into the core revenue workflows of our customers. We partner strategically across Sales, RevOps, Enablement, and Leadership teams to remove barriers to adoption, optimize performance, and support long term retention and growth. Our focus is not only customer satisfaction - it is operational impact. We align cross functional stakeholders internally and externally to ensure Outreach drives real business results. The Role The Principal Customer Success Manager is a senior individual contributor responsible for driving outcomes across a focused portfolio of Outreach's most strategic customers in the region (3-5 accounts). In addition to owning these high value relationships, the Lead CSM acts as a senior peer within the Customer Success team - helping elevate standards, support account strategy, and mentor others. This is not a people management role, but it carries influence, accountability, and regional leadership responsibility. This role combines strategic account ownership with team impact, operating as a trusted partner to both customers and internal stakeholders. Location London (hybrid with 2 days in office each week). Your Daily Adventures Will Include Own Strategic Customer Outcomes Manage a focused book of 3-5 high value, complex accounts Develop and evolve outcome based success plans aligned to customer business objectives and renewal timelines Drive sustained adoption of Outreach across teams and workflows Identify leading indicators of risk and expansion, embedding renewal readiness into ongoing engagement Partner closely with Client Account Executives to shape retention and growth strategy while they lead commercial conversations Drive AI Adoption & Workflow Evolution Guide customers in embedding Outreach's AI capabilities into daily revenue workflows Analyse AI usage patterns and workflow data to identify optimisation, efficiency, and expansion opportunities Translate AI driven productivity gains into measurable business impact (pipeline velocity, rep productivity, forecasting accuracy, win rates) Support customers in redesigning elements of their revenue processes to fully leverage automation and agentic capabilities Stay ahead of evolving AI features and proactively advise customers on adoption pathways Lead Complex Stakeholder Environments Build and maintain multi threaded relationships across key stakeholders Navigate varying priorities across Sales, RevOps, Enablement, and leadership Maintain clarity and alignment on shared success criteria Serve as a consistent, credible advisor throughout the customer journey Elevate the Team Act as a senior peer and mentor within the Customer Success team Support colleagues in shaping account strategy and preparing executive facing business reviews Share best practices, playbooks, and insights across the region Provide early visibility on emerging risks or patterns across strategic accounts Partner with the regional CS leader to improve consistency, operating rhythm, and performance standards Collaborate Cross Functionally Partner with Professional Services on onboarding and value acceleration Coordinate with Product, Support, Sales, and Marketing to maximise customer experience Represent the voice of strategic customers internally Help influence improvements in product positioning and workflow enablement based on customer insight Our Vision of You Significant experience (typically 7-10+ years) in Customer Success, Account Management, or a related SaaS role supporting complex software and business transformation Proven success managing complex or strategic accounts with measurable retention outcomes Strong commercial awareness and ability to influence renewal strategy without directly owning pricing Experience driving adoption of AI enabled or automation driven platforms Strong understanding of modern revenue processes and go to market workflows Demonstrated ability to mentor or coach peers in a professional setting High emotional intelligence and ability to build trusted relationships across stakeholder levels Ability to influence without direct authority Strong communication skills, able to tailor messaging to different audiences Self motivated with a strong sense of ownership and collaborative accountability Comfortable operating in ambiguity and helping bring clarity to others How EMEA CS Operates We communicate openly, early, and often We take ownership from start to finish We are proactive We build relationships at every level We think strategically and act with purpose We learn and adapt Why You'll Love It Here 25 days holiday + 8 bank holidays Outreach contributes a monthly contribution towards your pension Private medical care for employee and spouse/family with Program Health Plus Cash plan is offered through Medicash to help offset out of pocket medical related expenses Dental coverage Life insurance at 4x annual salary 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave A parental leave program that includes not just extended time off but options for a paid night nurse Opportunity to be part of company success via equity program Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military Employee referral bonuses to encourage the addition of great new people to the team Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
If you are a fan of Repair Shop, Trash to Cash or any of the homes & furniture restoration programmes, we've got a great opportunity for you. An opportunity where everyday you'll play a part in the transformation of furniture, both old and new, for an incredible client portfolio including The National Gallery, Imperial College & Le Manoir aux Quat Saisons. Do you care about the environment, love B2B Sales and want to work with a trusted Reading based business leading the Office Furniture & Restoration market for the last 34 years? If so, we are ready to welcome customer-focused & ambitious candidates from ALL SALES BACKGROUNDS who want to embrace this wonderful opportunity. Product sales, furniture sales (commercial or residential), home & kitchen sales would be advantageous. Ready to work together? The Role at a Glance: B2B Sales / Business Development Executive Reading, Berkshire, HQ Based with client visits across Berkshire, Hampshire, Bucks, Wiltshire, Surrey £35,000 Base Depending on Experience (£50,000 OTE Uncapped) Clients Include: The National Gallery, Imperial College & Le Manoir aux Quat Saisons. Values: Innovation, Super Friendly, Big Love for the Environment Company: Sustainable Furniture Restoration Specialists & Commercial Furniture Sales Your Skills: Sales, Business Development, Relationship Building, Customer Service Who we are: Since 1990, we have lovingly delivered our range of furniture sales, restoration and refurbishment solutions to an incredible and diverse range of clients. At 34 years young the business continues to grow with strong demand for our well-renowned craftsmanship and ability to restore furniture back to its former glory, or better. Whether we are refurbishing and reupholstering an entire lounge suite for a 5 star hotel, rebuilding a statement table for Oxford University or restoring period benches for the National Gallery, it's our non-negotiable commitment to our values, standards and sustainability that keeps us at the forefront of our industry. Oh we are also creators of the 'Indestructible Student Chair' loved by colleges and universities across the UK. Where you come in: We are looking for a vibrant, ambitious sales relationship builder who is used to working in a fast paced office environment and who will be responsible for driving sales and growth. Your primary focus will be to create new leads and opportunities to gain new clients. About You: • Preferably, you will have solid previous sales / BDM experience • Any office furniture experience would be a bonus • Be a self starter and also a team player • Be a tenacious individual who develops opportunities through networking • Initiative to find solutions • You champion the customer and grow long lasting relationships • Collaborative with a strong work ethic • Access to own vehicle is essential This is an exciting time to be joining the team as we gear up for an exciting period of growth. Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: B2B Sales, Furniture Sales, B2B Account Manager, Commercial Furniture Sales, Product Sales, Business Development, Business Development Manager, Business Development Executive, BDM, BDE, Sales Executive, Sales. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Feb 28, 2026
Full time
If you are a fan of Repair Shop, Trash to Cash or any of the homes & furniture restoration programmes, we've got a great opportunity for you. An opportunity where everyday you'll play a part in the transformation of furniture, both old and new, for an incredible client portfolio including The National Gallery, Imperial College & Le Manoir aux Quat Saisons. Do you care about the environment, love B2B Sales and want to work with a trusted Reading based business leading the Office Furniture & Restoration market for the last 34 years? If so, we are ready to welcome customer-focused & ambitious candidates from ALL SALES BACKGROUNDS who want to embrace this wonderful opportunity. Product sales, furniture sales (commercial or residential), home & kitchen sales would be advantageous. Ready to work together? The Role at a Glance: B2B Sales / Business Development Executive Reading, Berkshire, HQ Based with client visits across Berkshire, Hampshire, Bucks, Wiltshire, Surrey £35,000 Base Depending on Experience (£50,000 OTE Uncapped) Clients Include: The National Gallery, Imperial College & Le Manoir aux Quat Saisons. Values: Innovation, Super Friendly, Big Love for the Environment Company: Sustainable Furniture Restoration Specialists & Commercial Furniture Sales Your Skills: Sales, Business Development, Relationship Building, Customer Service Who we are: Since 1990, we have lovingly delivered our range of furniture sales, restoration and refurbishment solutions to an incredible and diverse range of clients. At 34 years young the business continues to grow with strong demand for our well-renowned craftsmanship and ability to restore furniture back to its former glory, or better. Whether we are refurbishing and reupholstering an entire lounge suite for a 5 star hotel, rebuilding a statement table for Oxford University or restoring period benches for the National Gallery, it's our non-negotiable commitment to our values, standards and sustainability that keeps us at the forefront of our industry. Oh we are also creators of the 'Indestructible Student Chair' loved by colleges and universities across the UK. Where you come in: We are looking for a vibrant, ambitious sales relationship builder who is used to working in a fast paced office environment and who will be responsible for driving sales and growth. Your primary focus will be to create new leads and opportunities to gain new clients. About You: • Preferably, you will have solid previous sales / BDM experience • Any office furniture experience would be a bonus • Be a self starter and also a team player • Be a tenacious individual who develops opportunities through networking • Initiative to find solutions • You champion the customer and grow long lasting relationships • Collaborative with a strong work ethic • Access to own vehicle is essential This is an exciting time to be joining the team as we gear up for an exciting period of growth. Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: B2B Sales, Furniture Sales, B2B Account Manager, Commercial Furniture Sales, Product Sales, Business Development, Business Development Manager, Business Development Executive, BDM, BDE, Sales Executive, Sales. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
