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customer assistant
General Assistant
Musgrave Group Plc Draperstown, County Londonderry
We are recruiting for a General Assistant. Location: Centra Draperstown The role is part time, 4 hours, Permanent contract. The Successful candidate must be flexible to work evenings and weekends. Musgrave is one of the Europe's most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain. Every day we feed one-in-three people in Ireland through 19market leading food and beverage brands that include SuperValu, Centra, Frank and Honest and Musgrave Market Place. We support thousands of retail and foodservice family businesses who live and work in the heart of the communities they serve. We are committed to becoming the most trusted and sustainable business in Ireland and we are making changes across the company to make sure that happens. We want to make a positive impact on the world, and we will support our suppliers and customers to make a difference too. Our people are the heart of our business. As our greatest asset, they make Musgrave a great place to work and in return we aim to be the very best place to work, grow and thrive. We are now inviting applications for the position of General Assistant, Centra Draperstown. The Role The role of a general assistant is to go above and beyond to provide an exceptional shopping experience for our customers, through merchandising stock and serving the public. Responsibilities Serving customers via manned or self-scan checkouts, whilst providing excellent customer service. Merchandising, ordering, date checking and rotation of stock in all areas of the store including fresh, ambient, and frozen. Adhere to company and health and safety policy and procedures to protect yourself, customers, colleagues, and 3 rd parties. Ensure a high standard of work in everything you do. Stock take preparation and counting, as and when required What's in it for you? A great place to work where colleagues are like family. Weekly paid Enhanced maternity pay, eligibility applies. Paternity pay, eligibility applies. Employee Assist Programme Wellbeing incentives and discounted gym memberships Discount card for store shopping, for you and one nominated user Get involved in a range of fundraising activities with our long-standing charity partners Learning and development opportunities for career progression Musgrave institute Graduate programs, eligibility applies. As well as extra discounts on days out, cinema tickets and much more. Role Criteria No need to worry if you have no previous Deli or retail experience, Full training will be provided. We are looking for someone who has a positive attitude, works well as part of a team and is open to learning and expanding on their skill set. GCSE Maths and English, Grade C or above (or equivalent) and/or 6 months previous experience gained in retail or customer service role. Previous experience of working in a team Please note, based on the response, Musgrave may need to shortlist based on the desirable criteria. Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.
Apr 10, 2026
Full time
We are recruiting for a General Assistant. Location: Centra Draperstown The role is part time, 4 hours, Permanent contract. The Successful candidate must be flexible to work evenings and weekends. Musgrave is one of the Europe's most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain. Every day we feed one-in-three people in Ireland through 19market leading food and beverage brands that include SuperValu, Centra, Frank and Honest and Musgrave Market Place. We support thousands of retail and foodservice family businesses who live and work in the heart of the communities they serve. We are committed to becoming the most trusted and sustainable business in Ireland and we are making changes across the company to make sure that happens. We want to make a positive impact on the world, and we will support our suppliers and customers to make a difference too. Our people are the heart of our business. As our greatest asset, they make Musgrave a great place to work and in return we aim to be the very best place to work, grow and thrive. We are now inviting applications for the position of General Assistant, Centra Draperstown. The Role The role of a general assistant is to go above and beyond to provide an exceptional shopping experience for our customers, through merchandising stock and serving the public. Responsibilities Serving customers via manned or self-scan checkouts, whilst providing excellent customer service. Merchandising, ordering, date checking and rotation of stock in all areas of the store including fresh, ambient, and frozen. Adhere to company and health and safety policy and procedures to protect yourself, customers, colleagues, and 3 rd parties. Ensure a high standard of work in everything you do. Stock take preparation and counting, as and when required What's in it for you? A great place to work where colleagues are like family. Weekly paid Enhanced maternity pay, eligibility applies. Paternity pay, eligibility applies. Employee Assist Programme Wellbeing incentives and discounted gym memberships Discount card for store shopping, for you and one nominated user Get involved in a range of fundraising activities with our long-standing charity partners Learning and development opportunities for career progression Musgrave institute Graduate programs, eligibility applies. As well as extra discounts on days out, cinema tickets and much more. Role Criteria No need to worry if you have no previous Deli or retail experience, Full training will be provided. We are looking for someone who has a positive attitude, works well as part of a team and is open to learning and expanding on their skill set. GCSE Maths and English, Grade C or above (or equivalent) and/or 6 months previous experience gained in retail or customer service role. Previous experience of working in a team Please note, based on the response, Musgrave may need to shortlist based on the desirable criteria. Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.
GLL
Senior Recreation Assistant
GLL Enfield, London
GLL are currently recruiting a Senior Recreation Assistant to join our team at Southbury Leisure Centre in Enfield. As a Senior Recreation Assistants youll oversee a team oflifeguardswho youll act as a mentor and role model to be responsible for some staff training. Senior Recreation Assistants have real attention to detail as youll be ensuring the safety of our customers as well as the cleanlines click apply for full job details
Apr 10, 2026
Full time
GLL are currently recruiting a Senior Recreation Assistant to join our team at Southbury Leisure Centre in Enfield. As a Senior Recreation Assistants youll oversee a team oflifeguardswho youll act as a mentor and role model to be responsible for some staff training. Senior Recreation Assistants have real attention to detail as youll be ensuring the safety of our customers as well as the cleanlines click apply for full job details
Reed
Accounting and Finance Graduates - Fluent Mandarin - Excellent opportunity!
Reed
My client a leading international shipping company has a vacancy for a fluent Mandarin (native level) graduate Accounts Assistant for their friendly and welcoming Accountancy team based in Central London. No work experience required but you must be fluent Mandarin (native level) and have a finance related academic background. Once training is given you will be responsible for: Reporting: Prepare daily cash reports, monthly bank reconciliations, and various financial reports (e.g., cash flow estimates, budget comparisons). Credit Management: Set up and maintain credit accounts, conduct bi-annual reviews, and manage credit notes and offsets) Foreign Currency: Handle foreign currency trading, monthly valuations, and interest revenue/expense reports. Customer Interaction: Address general queries, process refund requests, and manage payment allocations You will need: Fluent Mandarin speaking, reading and writing Capable of prioritising work Excellent organisational skills and the ability to work both independently and as part of a team To be honest, responsible and punctual, to be able to work on your own initiative as well as to be a great team worker Benefits on offer: Fantastic training opportunities within the shipping industry Career progression opportunities Hybrid working offered Subsidised lunches daily (canteen on site) Gym onsite Competitive salary with yearly salary reviews Personal accident insurance Private Medical Insurance Life Insurance Sports and Social club - monthly organized events for staff at discounted rates Interest-free Company Loan for Annual Season Ticket Group Company Pension Scheme This is a great role joining a great team who work well together and support each other. If this sounds like the type of role you have been searching for and you are a fluent Mandarin speaker, please do apply today for immediate consideration.
Apr 10, 2026
Full time
My client a leading international shipping company has a vacancy for a fluent Mandarin (native level) graduate Accounts Assistant for their friendly and welcoming Accountancy team based in Central London. No work experience required but you must be fluent Mandarin (native level) and have a finance related academic background. Once training is given you will be responsible for: Reporting: Prepare daily cash reports, monthly bank reconciliations, and various financial reports (e.g., cash flow estimates, budget comparisons). Credit Management: Set up and maintain credit accounts, conduct bi-annual reviews, and manage credit notes and offsets) Foreign Currency: Handle foreign currency trading, monthly valuations, and interest revenue/expense reports. Customer Interaction: Address general queries, process refund requests, and manage payment allocations You will need: Fluent Mandarin speaking, reading and writing Capable of prioritising work Excellent organisational skills and the ability to work both independently and as part of a team To be honest, responsible and punctual, to be able to work on your own initiative as well as to be a great team worker Benefits on offer: Fantastic training opportunities within the shipping industry Career progression opportunities Hybrid working offered Subsidised lunches daily (canteen on site) Gym onsite Competitive salary with yearly salary reviews Personal accident insurance Private Medical Insurance Life Insurance Sports and Social club - monthly organized events for staff at discounted rates Interest-free Company Loan for Annual Season Ticket Group Company Pension Scheme This is a great role joining a great team who work well together and support each other. If this sounds like the type of role you have been searching for and you are a fluent Mandarin speaker, please do apply today for immediate consideration.
Impact Food Group
Catering Assistant
Impact Food Group Ashford, Kent
Are you looking for that next step in your career, then you've come to the right place! Impact Food Group is made up of 4 amazing brands, Innovate, Cucina, Hutchison and Chapter One, we specialise in providing an exceptional catering service to the education sector and are Catey award winning! We are looking for People who are devoted to great service, fantastic food, and making a positive impact. About the role Job Title: Catering Assistant School Location: The John Wallis Academy, Kingsnorth, TN23 3HG Working Days: Monday to Friday Shifts & Working hours: 7am-3pm (37.5 hours per week) Working Weeks: 38 weeks per year (term time only) Pay Details: £20,018.25 per Annum What will I be doing? Working as part of the catering team at the site to provide a friendly, efficient and hygienic service to all customers. Assist in the preparation of food and snacks for the site Counter service and till work Keeping the kitchen and restaurant areas in a clean and tidy state at all times. We're open to people with great customer service skills, ideally from a catering or retail background, but if that's not you, don't let it put you off. We're not in the business of making school food, we're here to make good food, after all, that's why our clients and customers love us!? So maybe you fancy working somewhere close to home, with daytime hours, and with your weekends and evenings free? Not to mention all school holidays off, giving you the opportunity for some great work-life balance. As an added bonus a free meal is supplied on shift!? We'll give you a place to grow and a career to be proud of. There are loads of free qualifications and career development opportunities to be had and we've got a staff discount scheme at over 850 retailers! We also run monthly opportunities for the best teams to win shopping vouchers ? If you think you've got what it takes, and the times above suit you, we'd love to hear from you!? A short kitchen visit and interview will be required for this role. IFG are committed to the safeguarding of children and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS check, which IFG will pay for. ? We are a committed equal opportunities employer - if you require any assistance for the interview process, please detail within your application. All information is kept confidential and in compliance with GDPR requirements. .
Apr 10, 2026
Full time
Are you looking for that next step in your career, then you've come to the right place! Impact Food Group is made up of 4 amazing brands, Innovate, Cucina, Hutchison and Chapter One, we specialise in providing an exceptional catering service to the education sector and are Catey award winning! We are looking for People who are devoted to great service, fantastic food, and making a positive impact. About the role Job Title: Catering Assistant School Location: The John Wallis Academy, Kingsnorth, TN23 3HG Working Days: Monday to Friday Shifts & Working hours: 7am-3pm (37.5 hours per week) Working Weeks: 38 weeks per year (term time only) Pay Details: £20,018.25 per Annum What will I be doing? Working as part of the catering team at the site to provide a friendly, efficient and hygienic service to all customers. Assist in the preparation of food and snacks for the site Counter service and till work Keeping the kitchen and restaurant areas in a clean and tidy state at all times. We're open to people with great customer service skills, ideally from a catering or retail background, but if that's not you, don't let it put you off. We're not in the business of making school food, we're here to make good food, after all, that's why our clients and customers love us!? So maybe you fancy working somewhere close to home, with daytime hours, and with your weekends and evenings free? Not to mention all school holidays off, giving you the opportunity for some great work-life balance. As an added bonus a free meal is supplied on shift!? We'll give you a place to grow and a career to be proud of. There are loads of free qualifications and career development opportunities to be had and we've got a staff discount scheme at over 850 retailers! We also run monthly opportunities for the best teams to win shopping vouchers ? If you think you've got what it takes, and the times above suit you, we'd love to hear from you!? A short kitchen visit and interview will be required for this role. IFG are committed to the safeguarding of children and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS check, which IFG will pay for. ? We are a committed equal opportunities employer - if you require any assistance for the interview process, please detail within your application. All information is kept confidential and in compliance with GDPR requirements. .
Bell Cornwall Recruitment
Legal PA
Bell Cornwall Recruitment
Legal PA (Litigation) £30,000 - £34,000 P/A (Dependant on Experience) Birmingham City Centre (Hybrid) Bell Cornwall recruitment is working with a very well-established law firm , with offices all over the globe. We are searching for a Legal PA to join the litigation and dispute management team , supporting a team of 7 fee earners with diary, inbox and event management. The Role Contains (But is not limited to): Diary and Inbox management for 7 fee earners Taking control of the billing Organising any events Set up and prepare meetings Liaising frequently with clients Supporting fee earners with any Ad Hoc tasks The Ideal Candidate: Experience supporting a team in professional services Strong team collaboration skills Excellent communications skills are essential Able to prioritise your workload effectively Strong Excel skills What is in it for you? Flexible ways of working through the hybrid working policy Dental, healthcare and wellness support Structured professional and personal training, mentoring and development programs INDHP Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Apr 10, 2026
Full time
Legal PA (Litigation) £30,000 - £34,000 P/A (Dependant on Experience) Birmingham City Centre (Hybrid) Bell Cornwall recruitment is working with a very well-established law firm , with offices all over the globe. We are searching for a Legal PA to join the litigation and dispute management team , supporting a team of 7 fee earners with diary, inbox and event management. The Role Contains (But is not limited to): Diary and Inbox management for 7 fee earners Taking control of the billing Organising any events Set up and prepare meetings Liaising frequently with clients Supporting fee earners with any Ad Hoc tasks The Ideal Candidate: Experience supporting a team in professional services Strong team collaboration skills Excellent communications skills are essential Able to prioritise your workload effectively Strong Excel skills What is in it for you? Flexible ways of working through the hybrid working policy Dental, healthcare and wellness support Structured professional and personal training, mentoring and development programs INDHP Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
PDA Search & Selection
Retail Clothing Supervisor
PDA Search & Selection
Job Title: Assistant Retail Store Manager Location: Belfast Hours: 39 hours per week Shift Patterns: 5 days out of 7 (Weekend work included) Salary: Competitive An excellent opportunity has presented itself to join our client, as their Assistant Retail Store Manager. An industry leader in the fashion sector, we are actively recruiting for an Assistant Retail Store Manager to join the management team, reporting to the Retail Store Manager. As the Assistant Retail Store Manager, you will maximise business profitability of your store by optimising sales opportunities whilst working within planned costs. You will manage day to day operations of the store, deliver excellent customer service through staff training and leading by example, providing an excellent service to all customers. Primary Responsibilities Increasing Store Profitability & Sales You will monitor store performance daily, weekly and monthly as well as year on year, providing reports and updates to assist the store manager to improve. Reviewing performance and making suggestions to increase sales. Utilising KPI s to enhance store performance and sales. Awareness of store performance, relating to; customer footfall, conversion and average spend. Ability to show initiative in product placement and prioritise concession. Ensure staff are consistently aware of sales targets and exceeding expectations. Ensure staff are trained with regards to visual merchandising. Ensure sales floor layout reflects company guidelines and appropriate adjacencies designed to encourage customer flow around the store and to create sales opportunities. Customer Service Demonstrate good customer awareness and interaction at all times, setting the standard for your store. Monitor and seek continuous improvement on the level of service given to customers. Constantly improve product knowledge of your staff and yourself. Line manager store assistants. Staff Management Assist the store manager in recruiting staff as authorised by Retail Store Manager, ensuring recruitment remains within budget and to meet the commercial requirements of the store. Assist with onboarding and inducting new staff in line with company expectations. Monitor, review and appraise individuals as company procedure, identifying those with potential for development and succession. Set and implement clear work objectives to effectively deploy the people within the team to the commercial benefit of the branch. Ability to maintain and enhance successful business relationships. Experience & Requirements Previous experience as a retail supervisor/ manager, preferably within fashion but would also consider other disciplines such as: hospitality, business etc. Experience with supervising teams. Confident in supervising small teams and ensuring your team is performing to the best of their ability. Exceptional customer service skills. Flexible to work weekends and longer shifts when required. Happy to be contracted 39 hours per week, with shift flexibility. Proficient in administration, reporting and health & safety. Previous experience with recruiting, onboarding, training and developing staff. If you feel these qualities describe you, then we would like to hear from you. Please only apply for the role if you are comfortable with the role outlined above. Please submit your career details to Andrew Bridges at PDA SEARCH & SELECTION LIMITED .
Apr 10, 2026
Full time
Job Title: Assistant Retail Store Manager Location: Belfast Hours: 39 hours per week Shift Patterns: 5 days out of 7 (Weekend work included) Salary: Competitive An excellent opportunity has presented itself to join our client, as their Assistant Retail Store Manager. An industry leader in the fashion sector, we are actively recruiting for an Assistant Retail Store Manager to join the management team, reporting to the Retail Store Manager. As the Assistant Retail Store Manager, you will maximise business profitability of your store by optimising sales opportunities whilst working within planned costs. You will manage day to day operations of the store, deliver excellent customer service through staff training and leading by example, providing an excellent service to all customers. Primary Responsibilities Increasing Store Profitability & Sales You will monitor store performance daily, weekly and monthly as well as year on year, providing reports and updates to assist the store manager to improve. Reviewing performance and making suggestions to increase sales. Utilising KPI s to enhance store performance and sales. Awareness of store performance, relating to; customer footfall, conversion and average spend. Ability to show initiative in product placement and prioritise concession. Ensure staff are consistently aware of sales targets and exceeding expectations. Ensure staff are trained with regards to visual merchandising. Ensure sales floor layout reflects company guidelines and appropriate adjacencies designed to encourage customer flow around the store and to create sales opportunities. Customer Service Demonstrate good customer awareness and interaction at all times, setting the standard for your store. Monitor and seek continuous improvement on the level of service given to customers. Constantly improve product knowledge of your staff and yourself. Line manager store assistants. Staff Management Assist the store manager in recruiting staff as authorised by Retail Store Manager, ensuring recruitment remains within budget and to meet the commercial requirements of the store. Assist with onboarding and inducting new staff in line with company expectations. Monitor, review and appraise individuals as company procedure, identifying those with potential for development and succession. Set and implement clear work objectives to effectively deploy the people within the team to the commercial benefit of the branch. Ability to maintain and enhance successful business relationships. Experience & Requirements Previous experience as a retail supervisor/ manager, preferably within fashion but would also consider other disciplines such as: hospitality, business etc. Experience with supervising teams. Confident in supervising small teams and ensuring your team is performing to the best of their ability. Exceptional customer service skills. Flexible to work weekends and longer shifts when required. Happy to be contracted 39 hours per week, with shift flexibility. Proficient in administration, reporting and health & safety. Previous experience with recruiting, onboarding, training and developing staff. If you feel these qualities describe you, then we would like to hear from you. Please only apply for the role if you are comfortable with the role outlined above. Please submit your career details to Andrew Bridges at PDA SEARCH & SELECTION LIMITED .
Assistant Store Manager - Edinburgh
SSP
Assistant Store Manager - Edinburgh About the Role Assistant Store Manager - M&S Simply Food Edinburgh Waverley Station If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you. We work with more than 500 brands, from our own creations like Upper Crust, Millie's Cookies, Caf Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog. As Assistant Store Manager, you'll be rewarded with a competitive salary of up to 32,000 p.a and enjoy: Colleague discount - up to 50% 75% colleague discount when on shift Friends & Family discount 20% (T&C apply does not apply to all brands)Flexible working Management bonus scheme Access to digital GPs, 24/7 helpline for you & family Wellbeing support and family-friendly leave Variety of networks to support you, Neurodiversity, LGBTQ+ and many more Life assurance Apprenticeships and ongoing development opportunities Share incentive plan (SIP) We're looking for an inspirational Assistant Store Manager to join our team at M&S Simply Food. You'll have the opportunity to make a difference every day, as you support your manager and team to deliver exceptional customer service and operational excellence. As Assistant Store Manager you'll: Be passionate and dedicated and a strong support to the General Manager. Have the highest standards of brand quality and safety for our customers and team. Be an inspiration to the team to deliver outstanding customer service and loyalty. Mentor and train the team to grow and excel. Have proven experience and confidence in leading a team. Set an example of excellent service skills. Communicate effectively and clearly. Be adaptable and resilient in any situation. SSP are proud to be an equal-opportunity employer that seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives. Start the best part of your journey with us!
Apr 10, 2026
Full time
Assistant Store Manager - Edinburgh About the Role Assistant Store Manager - M&S Simply Food Edinburgh Waverley Station If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you. We work with more than 500 brands, from our own creations like Upper Crust, Millie's Cookies, Caf Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog. As Assistant Store Manager, you'll be rewarded with a competitive salary of up to 32,000 p.a and enjoy: Colleague discount - up to 50% 75% colleague discount when on shift Friends & Family discount 20% (T&C apply does not apply to all brands)Flexible working Management bonus scheme Access to digital GPs, 24/7 helpline for you & family Wellbeing support and family-friendly leave Variety of networks to support you, Neurodiversity, LGBTQ+ and many more Life assurance Apprenticeships and ongoing development opportunities Share incentive plan (SIP) We're looking for an inspirational Assistant Store Manager to join our team at M&S Simply Food. You'll have the opportunity to make a difference every day, as you support your manager and team to deliver exceptional customer service and operational excellence. As Assistant Store Manager you'll: Be passionate and dedicated and a strong support to the General Manager. Have the highest standards of brand quality and safety for our customers and team. Be an inspiration to the team to deliver outstanding customer service and loyalty. Mentor and train the team to grow and excel. Have proven experience and confidence in leading a team. Set an example of excellent service skills. Communicate effectively and clearly. Be adaptable and resilient in any situation. SSP are proud to be an equal-opportunity employer that seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives. Start the best part of your journey with us!
Reed
Hub Admin Assistant
Reed Leicester, Leicestershire
Location: Leicester, LE3 Job Type: Temporary Contract Hourly Rate: £13.47 We are seeking an Administrative Assistant to deliver efficient and effective administrative support for the Adult Learning sector. This role requires a proactive individual who can provide excellent customer service to learners and curriculum teams, and manage various administrative tasks with expertise. Day-to-day of the role: Act as a subject expert in the workings of their Hub, including enrolments, data collection, customer service, data & accreditation, finance & procurement. Engage with learners and deliver Information, Advice, and Guidance (IAG) where required. Manage reception duties, including answering enquiries by telephone or in person, and dealing with queries from the public and other employees. Enrol learners to Adult Learning courses following specific Education and Skills Funding Agency (ESFA) guidelines and service procedures, ensuring excellent customer service. Liaise with curriculum teams to optimise course provision in each locality and support curriculum teams at centres across localities during classes and enrolment events. Provide out of hours cover, available to work up to two evenings a week and up to eight Saturdays per annum. Travel between bases as required. Required Skills & Qualifications: Excellent understanding of IT systems relevant to finance and procurement, such as Oracle Fusion and Prosolutions. Strong customer service orientation and the ability to handle multiple tasks efficiently. Ability to work independently and as part of a team. Flexibility to cover out of hours and travel between different locations. Commitment to confidentiality and adherence to legislative requirements, including health and safety. Benefits: Access to a dedicated consultant for ongoing support. Secure and user-friendly online system for managing timesheets. Self-service portal for holiday requests, payslips, and other employment documents. Access to free training, discount clubs, healthcare options, and Reed rewards. Inclusion in pension schemes, paid holiday schemes, and maternity benefits. Opportunities to work with leading UK employers including local authorities, the NHS, and local SMEs. To apply for this Administrative Assistant position, please submit your CV detailing your relevant experience and why you are interested in this position.
Apr 10, 2026
Seasonal
Location: Leicester, LE3 Job Type: Temporary Contract Hourly Rate: £13.47 We are seeking an Administrative Assistant to deliver efficient and effective administrative support for the Adult Learning sector. This role requires a proactive individual who can provide excellent customer service to learners and curriculum teams, and manage various administrative tasks with expertise. Day-to-day of the role: Act as a subject expert in the workings of their Hub, including enrolments, data collection, customer service, data & accreditation, finance & procurement. Engage with learners and deliver Information, Advice, and Guidance (IAG) where required. Manage reception duties, including answering enquiries by telephone or in person, and dealing with queries from the public and other employees. Enrol learners to Adult Learning courses following specific Education and Skills Funding Agency (ESFA) guidelines and service procedures, ensuring excellent customer service. Liaise with curriculum teams to optimise course provision in each locality and support curriculum teams at centres across localities during classes and enrolment events. Provide out of hours cover, available to work up to two evenings a week and up to eight Saturdays per annum. Travel between bases as required. Required Skills & Qualifications: Excellent understanding of IT systems relevant to finance and procurement, such as Oracle Fusion and Prosolutions. Strong customer service orientation and the ability to handle multiple tasks efficiently. Ability to work independently and as part of a team. Flexibility to cover out of hours and travel between different locations. Commitment to confidentiality and adherence to legislative requirements, including health and safety. Benefits: Access to a dedicated consultant for ongoing support. Secure and user-friendly online system for managing timesheets. Self-service portal for holiday requests, payslips, and other employment documents. Access to free training, discount clubs, healthcare options, and Reed rewards. Inclusion in pension schemes, paid holiday schemes, and maternity benefits. Opportunities to work with leading UK employers including local authorities, the NHS, and local SMEs. To apply for this Administrative Assistant position, please submit your CV detailing your relevant experience and why you are interested in this position.
Student Financial Aid Front Desk Specialist
South Dakota Board of Regents Aberdeen, Aberdeenshire
A prime educational institution in Aberdeen, Scotland, is seeking a Financial Aid Assistant to join their team. The role requires managing the front desk, assisting customers with financial aid processes, and supervising students. Ideal candidates must exhibit strong customer service skills, attention to detail, and a willingness to learn. Proficiency in Microsoft Word and Excel is desired. This position offers a dynamic work environment within a supportive educational community.
Apr 10, 2026
Full time
A prime educational institution in Aberdeen, Scotland, is seeking a Financial Aid Assistant to join their team. The role requires managing the front desk, assisting customers with financial aid processes, and supervising students. Ideal candidates must exhibit strong customer service skills, attention to detail, and a willingness to learn. Proficiency in Microsoft Word and Excel is desired. This position offers a dynamic work environment within a supportive educational community.
Software Development Engineer III
Expedia, Inc.
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Introduction to team Our Technology Team partners with teams across Expedia Group to create innovative products, services, and tools to deliver high-quality experiences for travelers, partners, and our employees. A singular technology platform powered by data and machine learning provides secure, differentiated, and personalized experiences that drive loyalty and traveler satisfaction. Price is a key factor influencing traveler's path to driving a choice leading to a purchase. In a world of infinite paths to purchase, travelers make multiple searches and find the 'best trip' and 'best deal'. The Offers Domain team is tasked with giving the customer a simple, clear, accurate, transparent pricing throughout their shopping and booking journeys. We do this by putting the customer first, creating capabilities that can be shared and presented to the customer that meet the travelers' expectations in locally relevant ways and adhere to regulatory norms. This is a great opportunity for you to play a pivotal role in shaping our technical domain with the goal of powering all Expedia Group's brands and product lines. In this role, you will: Design and implement scalable, robust, and maintainable systems and services across multiple domains, with a focus on reliability and performance. Develop complex application logic, APIs, and data models aligned to business goals and best engineering practices. Collaborate with cross-functional teams to deliver high-quality, full-stack solutions that integrate seamlessly across platforms. Lead technical efforts in system architecture, code reviews, and establishing engineering standards. Safely integrate and operate AI/ML-enabled solutions that improve outcomes, ensuring responsible use of advanced technologies. Proactively identify, diagnose, and resolve production issues, continuously improving system health and operational excellence. Minimum Qualifications: Bachelor's degree in Computer Science or a related technical field; or equivalent related professional experience. 5+ years of relevant professional experience. Strong software engineering fundamentals-data structures, and algorithms in Java or Kotlin, with familiarity across the JVM stack, system design, and distributed systems-and can understand highly complex systems, design moderately complex services, and guide integrations across teams within the business unit. Building and operating high performance, highly available backend services in public/hybrid cloud environments (Kotlin strongly preferred). Demonstrated experience leading engineering efforts for services operating at scale in a cloud environment (preferably AWS), including deploying and operating services using platform tooling and/or infrastructure as code. Hands-on experience designing, building, and operating large-scale, distributed systems and services. Strong proficiency in system design, API design, and data modeling. Experience using modern AI assisted development tools (for example, IDE assistants, chat based coding agents, or AI augmented code review/testing tools) as part of your daily workflow, beyond simple code autocompletion, and are comfortable working in an AI integrated environment. Preferred Qualifications: Experience with container technologies (such as Kubernetes) and CI/CD tools or processes. Expertise in architecting end-to-end solutions integrating multiple systems or domains. Strong focus on operational excellence, including monitoring, automation, and incident response. Data-driven approach to problem solving and technical decision making, including leveraging AI/ML insights where appropriate. Deep knowledge of safely integrating AI/ML features into production systems and optimizing their impact at scale. On-Call Requirement This position requires the employee to be on-call outside of regular working hours. On-call duties encompass: Responding to emergencies or incidents as they arise Providing prompt support and solutions Participating in on-call rotations, including nights, weekends, and bank holidays Remaining reachable by phone or other communication methods at all times during on-call periods Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia Expedia Partner Solutions, Vrbo , trivago , Orbitz , Travelocity , Hotwire , Wotif , ebookers , CheapTickets , Expedia Group Media Solutions, Expedia Local Expert and Expedia Cruises . 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is The official website to find and apply for job openings at Expedia Group is Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Apr 10, 2026
Full time
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Introduction to team Our Technology Team partners with teams across Expedia Group to create innovative products, services, and tools to deliver high-quality experiences for travelers, partners, and our employees. A singular technology platform powered by data and machine learning provides secure, differentiated, and personalized experiences that drive loyalty and traveler satisfaction. Price is a key factor influencing traveler's path to driving a choice leading to a purchase. In a world of infinite paths to purchase, travelers make multiple searches and find the 'best trip' and 'best deal'. The Offers Domain team is tasked with giving the customer a simple, clear, accurate, transparent pricing throughout their shopping and booking journeys. We do this by putting the customer first, creating capabilities that can be shared and presented to the customer that meet the travelers' expectations in locally relevant ways and adhere to regulatory norms. This is a great opportunity for you to play a pivotal role in shaping our technical domain with the goal of powering all Expedia Group's brands and product lines. In this role, you will: Design and implement scalable, robust, and maintainable systems and services across multiple domains, with a focus on reliability and performance. Develop complex application logic, APIs, and data models aligned to business goals and best engineering practices. Collaborate with cross-functional teams to deliver high-quality, full-stack solutions that integrate seamlessly across platforms. Lead technical efforts in system architecture, code reviews, and establishing engineering standards. Safely integrate and operate AI/ML-enabled solutions that improve outcomes, ensuring responsible use of advanced technologies. Proactively identify, diagnose, and resolve production issues, continuously improving system health and operational excellence. Minimum Qualifications: Bachelor's degree in Computer Science or a related technical field; or equivalent related professional experience. 5+ years of relevant professional experience. Strong software engineering fundamentals-data structures, and algorithms in Java or Kotlin, with familiarity across the JVM stack, system design, and distributed systems-and can understand highly complex systems, design moderately complex services, and guide integrations across teams within the business unit. Building and operating high performance, highly available backend services in public/hybrid cloud environments (Kotlin strongly preferred). Demonstrated experience leading engineering efforts for services operating at scale in a cloud environment (preferably AWS), including deploying and operating services using platform tooling and/or infrastructure as code. Hands-on experience designing, building, and operating large-scale, distributed systems and services. Strong proficiency in system design, API design, and data modeling. Experience using modern AI assisted development tools (for example, IDE assistants, chat based coding agents, or AI augmented code review/testing tools) as part of your daily workflow, beyond simple code autocompletion, and are comfortable working in an AI integrated environment. Preferred Qualifications: Experience with container technologies (such as Kubernetes) and CI/CD tools or processes. Expertise in architecting end-to-end solutions integrating multiple systems or domains. Strong focus on operational excellence, including monitoring, automation, and incident response. Data-driven approach to problem solving and technical decision making, including leveraging AI/ML insights where appropriate. Deep knowledge of safely integrating AI/ML features into production systems and optimizing their impact at scale. On-Call Requirement This position requires the employee to be on-call outside of regular working hours. On-call duties encompass: Responding to emergencies or incidents as they arise Providing prompt support and solutions Participating in on-call rotations, including nights, weekends, and bank holidays Remaining reachable by phone or other communication methods at all times during on-call periods Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia Expedia Partner Solutions, Vrbo , trivago , Orbitz , Travelocity , Hotwire , Wotif , ebookers , CheapTickets , Expedia Group Media Solutions, Expedia Local Expert and Expedia Cruises . 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is The official website to find and apply for job openings at Expedia Group is Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Assistant Financial Controller UK
Karo Group, Inc. Maidenhead, Berkshire
Karo Healthcare, a dynamic and growing personal-care retail company, is all about making smart choices for everyday healthcare. With a wide-ranging portfolio across seven categories including medical products, we own and sell over 80 brands in about 90 countries. Our portfolio includes such brands as E45, Pevaryl, Lamisil, Nutravita, Decubal and many others. Our core belief in empowering people to make intelligent health decisions drives our growth strategy, blending organic expansion and M&A. Join us at Karo Healthcare on our exciting journey. We're currently looking for a Financial Controller for our office in Maidenhead. What's in it for you? Own and shape financial performance in a fast-growing, international FMCG-like environment High visibility role with exposure to senior stakeholders across markets Hands-on impact with opportunities to improve processes and drive change A dynamic, entrepreneurial culture where you can grow and develop your career What you'll be doing Take ownership of the balance sheet and P&L for UK legal entities, ensuring accuracy, completeness, and compliance Lead month-end, quarter-end, and year-end close processes in line with group timelines Act as a key finance partner, collaborating closely with shared service teams (AP, AR, GL) and business stakeholders Review and approve balance sheet reconciliations, accruals, and financial reporting outputs Perform P&L and balance sheet analysis, including variance and fluctuation analysis Ensure compliance with IFRS and local GAAP, including tax, VAT, and statutory reporting Manage relationships with auditors, tax authorities, banks, and external advisors Oversee fixed assets, intercompany reconciliations, and payment approvals Drive continuous improvement initiatives across finance processes and ways of working Support audits, annual reports, and corporate tax filings 5+ years of experience in finance or accounting, ideally within FMCG, retail, or other fast-paced environments UK-recognised accounting qualification (e.g., ACA, ACCA, CIMA or AAT) Strong understanding of IFRS and UK GAAP, with experience in statutory and tax reporting Experience working with ERP systems and end-to-end finance processes (O2C, P2P, R2R) Advanced Excel and strong analytical capabilities Hands-on, detail-oriented, and comfortable operating in a dynamic, changing environment Strong stakeholder management skills, with the ability to influence across functions and geographies Proactive, solution-oriented mindset with a drive for continuous improvement Fluent in English (written and spoken) Opportunity to create, grow, and encourage Apart from a competitive salary pack, there are lots of growth opportunities to meet your personal ambitions Flexible schedule and life work balance Responsibility for exciting and challenging projects that have a direct, visible impact on our customers and the industry Very positive work environment in a young, international, and motivated team Start-up spirit while being a part of the large international organization with strong values KaroHealthcarehas a Diverse & Inclusive environment. We are looking for qualified candidates irrespective of gender, gender identity, sexual orientation, ethnicity, race, religion, national origin, disability or age.
Apr 10, 2026
Full time
Karo Healthcare, a dynamic and growing personal-care retail company, is all about making smart choices for everyday healthcare. With a wide-ranging portfolio across seven categories including medical products, we own and sell over 80 brands in about 90 countries. Our portfolio includes such brands as E45, Pevaryl, Lamisil, Nutravita, Decubal and many others. Our core belief in empowering people to make intelligent health decisions drives our growth strategy, blending organic expansion and M&A. Join us at Karo Healthcare on our exciting journey. We're currently looking for a Financial Controller for our office in Maidenhead. What's in it for you? Own and shape financial performance in a fast-growing, international FMCG-like environment High visibility role with exposure to senior stakeholders across markets Hands-on impact with opportunities to improve processes and drive change A dynamic, entrepreneurial culture where you can grow and develop your career What you'll be doing Take ownership of the balance sheet and P&L for UK legal entities, ensuring accuracy, completeness, and compliance Lead month-end, quarter-end, and year-end close processes in line with group timelines Act as a key finance partner, collaborating closely with shared service teams (AP, AR, GL) and business stakeholders Review and approve balance sheet reconciliations, accruals, and financial reporting outputs Perform P&L and balance sheet analysis, including variance and fluctuation analysis Ensure compliance with IFRS and local GAAP, including tax, VAT, and statutory reporting Manage relationships with auditors, tax authorities, banks, and external advisors Oversee fixed assets, intercompany reconciliations, and payment approvals Drive continuous improvement initiatives across finance processes and ways of working Support audits, annual reports, and corporate tax filings 5+ years of experience in finance or accounting, ideally within FMCG, retail, or other fast-paced environments UK-recognised accounting qualification (e.g., ACA, ACCA, CIMA or AAT) Strong understanding of IFRS and UK GAAP, with experience in statutory and tax reporting Experience working with ERP systems and end-to-end finance processes (O2C, P2P, R2R) Advanced Excel and strong analytical capabilities Hands-on, detail-oriented, and comfortable operating in a dynamic, changing environment Strong stakeholder management skills, with the ability to influence across functions and geographies Proactive, solution-oriented mindset with a drive for continuous improvement Fluent in English (written and spoken) Opportunity to create, grow, and encourage Apart from a competitive salary pack, there are lots of growth opportunities to meet your personal ambitions Flexible schedule and life work balance Responsibility for exciting and challenging projects that have a direct, visible impact on our customers and the industry Very positive work environment in a young, international, and motivated team Start-up spirit while being a part of the large international organization with strong values KaroHealthcarehas a Diverse & Inclusive environment. We are looking for qualified candidates irrespective of gender, gender identity, sexual orientation, ethnicity, race, religion, national origin, disability or age.
Vision Express
Retail Optical Assistant
Vision Express
Retail Optical Assistant - Vision Express Where customer service meets premium eyewear and medtech innovation.Are you looking for a retail role in eyecare where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance. What You'll Do Deliver confident personalised customer service and product advice Learn to adjust frames, assist with fittings, and carry out minor repairs Support pre-screening eye tests using the latest optical technology Keep the store running smoothly with admin and support tasks What You'll Get Free eyewear (up to £550 annually) from day one 33 days holiday with buy/sell options Family & friends discounts + free eye tests Employee wellbeing support Opportunities to support global vision through the OneSight Foundation Earn More at Vision Express Earn monthly bonuses on top of your salary. Full-time Optical Assistants meeting targets can earn £73-£472/month - with uncapped potential for high performers. Your performance matters - and it pays off. What We're Looking For Confident engaging with customers and recommending products Passionate about eyewear, style, and comfortable with digital tools Positive team player with a can-do attitude Strong communicator who listens and understands customer needs Why Vision Express? With over 590 stores across the UK, Ireland, and Jersey, we're a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development. Ready to start your career in optical retail? Apply now and see your future clearly.
Apr 10, 2026
Full time
Retail Optical Assistant - Vision Express Where customer service meets premium eyewear and medtech innovation.Are you looking for a retail role in eyecare where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance. What You'll Do Deliver confident personalised customer service and product advice Learn to adjust frames, assist with fittings, and carry out minor repairs Support pre-screening eye tests using the latest optical technology Keep the store running smoothly with admin and support tasks What You'll Get Free eyewear (up to £550 annually) from day one 33 days holiday with buy/sell options Family & friends discounts + free eye tests Employee wellbeing support Opportunities to support global vision through the OneSight Foundation Earn More at Vision Express Earn monthly bonuses on top of your salary. Full-time Optical Assistants meeting targets can earn £73-£472/month - with uncapped potential for high performers. Your performance matters - and it pays off. What We're Looking For Confident engaging with customers and recommending products Passionate about eyewear, style, and comfortable with digital tools Positive team player with a can-do attitude Strong communicator who listens and understands customer needs Why Vision Express? With over 590 stores across the UK, Ireland, and Jersey, we're a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development. Ready to start your career in optical retail? Apply now and see your future clearly.
Retail Associate - Customer Experience
Iceland Foods Ltd.
A leading retail company in Greater London is seeking a Retail Assistant to join their team. The ideal candidate will embody energy and passion while delivering great standards in store to ensure an exceptional shopping experience for customers. The role offers part-time hours with flexible shift patterns, emphasizing teamwork and a supportive environment. If you are driven and ready to develop your career with an ever-growing company, this is an opportunity to be part of their future success story.
Apr 10, 2026
Full time
A leading retail company in Greater London is seeking a Retail Assistant to join their team. The ideal candidate will embody energy and passion while delivering great standards in store to ensure an exceptional shopping experience for customers. The role offers part-time hours with flexible shift patterns, emphasizing teamwork and a supportive environment. If you are driven and ready to develop your career with an ever-growing company, this is an opportunity to be part of their future success story.
Senior Administrator, Corporate Service
jobs.jerseyeveningpost.com-job boards
Our client is seeking a Senior Administrator in their Jersey office to manage a complex portfolio of entities and ensure quality administration across various tasks. This full-time role entails significant responsibilities, including company secretarial activities, limited service monitoring, and billing clients on a quarterly and annual basis. The selected candidate will assist in the formation of Jersey companies and the administration of employee benefit trusts. Additionally, the role involves supporting the trustee with new issues of shares and transactional work for the designated portfolio, all while upholding the organisation's core values of professionalism, teamwork, and leadership. This position serves as a critical link in maintaining compliant and efficient operations. This role will also require the Senior Administrator to collaborate with the team manager and assistant manager to ensure the highest standards of service delivery. Job Duties Provide administration and company secretarial services to a complex portfolio of client structures and entities. Ensure View Point, the organisation's data management system, is updated consistently to keep all administrative data accurate. Review requests from authorised clients for changes to constitutional documents and registers, preparing necessary documentation for statutory filings. Maintain relevant registers for all entities within the assigned portfolio, ensuring they are prepared for certification when requested. Capture business intelligence, including contact details and related business development activities. File documents and maintain electronic records in ViewPoint when receiving correspondence and documents from clients, the Companies Registry, and legal representatives. Draft Minutes and Resolutions under guidance from line management and legal team support. Submit annual confirmation statements and Jersey Tax Returns for the allocated portfolio in a timely manner. Monitor work-in-progress (WIP) monthly to ensure alignment with fee agreements, issue invoices as required, and follow up on outstanding payments. Ensure compliance with Customer Due Diligence (CDD) requirements, requesting necessary documentation as changes occur. Complete daily time recording to account for 7 hours of work per day. Delegate tasks to less experienced team members and support their development through coaching. Foster a positive team environment and contribute to teamwork. Job Requirements Holds or is working towards a recognised Level 5 professional qualification with a minimum of 4-6 years' experience in a similar role. Understands the principles of Corporate Governance and its impact on portfolio administration. Demonstrates collaboration and a willingness to share knowledge. Takes ownership of tasks and seeks regular feedback from line management. Effectively manages time and adheres to all compliance procedures. Exhibits excellent client relationship and interpersonal skills. Proficient in MS Word, Outlook, DMS, and corporate administration database software (preferably Viewpoint). Displays a strong sense of commitment and responsibility. Possesses excellent verbal and written communication skills, including spelling, grammar, and punctuation. Demonstrates strong organisational skills and maintains continuous professional development requirements. What You'll Love This role offers the opportunity to play a key part in maintaining and enhancing the jurisdiction's reputation. You will work in a collaborative environment with opportunities to develop your skills in regulatory oversight, policy creation, and risk-based supervision. The organisation values professional growth and offers ample opportunities for training and career development. Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here
Apr 10, 2026
Full time
Our client is seeking a Senior Administrator in their Jersey office to manage a complex portfolio of entities and ensure quality administration across various tasks. This full-time role entails significant responsibilities, including company secretarial activities, limited service monitoring, and billing clients on a quarterly and annual basis. The selected candidate will assist in the formation of Jersey companies and the administration of employee benefit trusts. Additionally, the role involves supporting the trustee with new issues of shares and transactional work for the designated portfolio, all while upholding the organisation's core values of professionalism, teamwork, and leadership. This position serves as a critical link in maintaining compliant and efficient operations. This role will also require the Senior Administrator to collaborate with the team manager and assistant manager to ensure the highest standards of service delivery. Job Duties Provide administration and company secretarial services to a complex portfolio of client structures and entities. Ensure View Point, the organisation's data management system, is updated consistently to keep all administrative data accurate. Review requests from authorised clients for changes to constitutional documents and registers, preparing necessary documentation for statutory filings. Maintain relevant registers for all entities within the assigned portfolio, ensuring they are prepared for certification when requested. Capture business intelligence, including contact details and related business development activities. File documents and maintain electronic records in ViewPoint when receiving correspondence and documents from clients, the Companies Registry, and legal representatives. Draft Minutes and Resolutions under guidance from line management and legal team support. Submit annual confirmation statements and Jersey Tax Returns for the allocated portfolio in a timely manner. Monitor work-in-progress (WIP) monthly to ensure alignment with fee agreements, issue invoices as required, and follow up on outstanding payments. Ensure compliance with Customer Due Diligence (CDD) requirements, requesting necessary documentation as changes occur. Complete daily time recording to account for 7 hours of work per day. Delegate tasks to less experienced team members and support their development through coaching. Foster a positive team environment and contribute to teamwork. Job Requirements Holds or is working towards a recognised Level 5 professional qualification with a minimum of 4-6 years' experience in a similar role. Understands the principles of Corporate Governance and its impact on portfolio administration. Demonstrates collaboration and a willingness to share knowledge. Takes ownership of tasks and seeks regular feedback from line management. Effectively manages time and adheres to all compliance procedures. Exhibits excellent client relationship and interpersonal skills. Proficient in MS Word, Outlook, DMS, and corporate administration database software (preferably Viewpoint). Displays a strong sense of commitment and responsibility. Possesses excellent verbal and written communication skills, including spelling, grammar, and punctuation. Demonstrates strong organisational skills and maintains continuous professional development requirements. What You'll Love This role offers the opportunity to play a key part in maintaining and enhancing the jurisdiction's reputation. You will work in a collaborative environment with opportunities to develop your skills in regulatory oversight, policy creation, and risk-based supervision. The organisation values professional growth and offers ample opportunities for training and career development. Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here
Administrative Assistant
SERVPRO of Wheaton/Kensington/Poolesville/Clarksburg/Damascus
SERVPRO of Wheaton/Kensington/Poolesville/Clarksburg/Damascus Administrative Assistant Do you love helping people through difficult situations? Then, don't miss your chance to join our Franchise as a new Administrative Assistant. In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage "Like it never even happened"! We're seeking someone who is great on the phone, who has excellent analytical skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, enjoys providing excellent customer service to both teammates and customers, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero! As a valued SERVPRO Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow. Primary Responsibilities Complete internal job file quality reviews Prepare estimates and billing invoices Coordinate crew and job scheduling Perform basic accounting functions such as A/P, A/R, bookkeeping and payroll Assist in employment recruiting activities Office administrative duties such as preparing email and written correspondence Perform detailed and accurate data entry Assist other departments, as needed Position Requirements 2+ year(s) of administrative or office-related experience Experience with billing, quality assurance, and scheduling a plus Experience in service industry environment a plus Polite, confident, and excellent customer service skills, including listening and questioning skills Excellent organizational skills and strong attention to detail Capability to work in a fast-paced, team-oriented office environment Proficient in Microsoft Office (i.e., Outlook, Word, Excel) Ability to learn new software, including Xactimate and proprietary software Minimum of HSD/GED Able to successfully complete a background check subject to applicable law Hours 40 hours/week, flexible to work overtime when required Vary between 7 a.m. and 7 p.m. Pay Rate Competitive pay based on experience Compensation: $25.00 per hour SERVPRO of Wheaton/Kensington/Poolesville/Clarksburg/Damascus is an EOE M/F/D/V employer Each SERVPRO Franchise is Independently Owned and Operated. Revised 02.21 Picture yourself here fulfilling your potential. At SERVPRO , you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever. WHY CONSIDER A CAREER WITH SERVPRO? Service to the Community Being Part of a Team Stability & Growth
Apr 10, 2026
Full time
SERVPRO of Wheaton/Kensington/Poolesville/Clarksburg/Damascus Administrative Assistant Do you love helping people through difficult situations? Then, don't miss your chance to join our Franchise as a new Administrative Assistant. In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage "Like it never even happened"! We're seeking someone who is great on the phone, who has excellent analytical skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, enjoys providing excellent customer service to both teammates and customers, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero! As a valued SERVPRO Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow. Primary Responsibilities Complete internal job file quality reviews Prepare estimates and billing invoices Coordinate crew and job scheduling Perform basic accounting functions such as A/P, A/R, bookkeeping and payroll Assist in employment recruiting activities Office administrative duties such as preparing email and written correspondence Perform detailed and accurate data entry Assist other departments, as needed Position Requirements 2+ year(s) of administrative or office-related experience Experience with billing, quality assurance, and scheduling a plus Experience in service industry environment a plus Polite, confident, and excellent customer service skills, including listening and questioning skills Excellent organizational skills and strong attention to detail Capability to work in a fast-paced, team-oriented office environment Proficient in Microsoft Office (i.e., Outlook, Word, Excel) Ability to learn new software, including Xactimate and proprietary software Minimum of HSD/GED Able to successfully complete a background check subject to applicable law Hours 40 hours/week, flexible to work overtime when required Vary between 7 a.m. and 7 p.m. Pay Rate Competitive pay based on experience Compensation: $25.00 per hour SERVPRO of Wheaton/Kensington/Poolesville/Clarksburg/Damascus is an EOE M/F/D/V employer Each SERVPRO Franchise is Independently Owned and Operated. Revised 02.21 Picture yourself here fulfilling your potential. At SERVPRO , you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever. WHY CONSIDER A CAREER WITH SERVPRO? Service to the Community Being Part of a Team Stability & Growth
Vision Express
Retail Optical Assistant
Vision Express Inverness, Highland
Retail Optical Assistant - Vision Express Where customer service meets premium eyewear and medtech innovation.Are you looking for a retail role in eyecare where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance. What You'll Do Deliver confident personalised customer service and product advice Learn to adjust frames, assist with fittings, and carry out minor repairs Support pre-screening eye tests using the latest optical technology Keep the store running smoothly with admin and support tasks What You'll Get Free eyewear (up to £550 annually) from day one 33 days holiday with buy/sell options Family & friends discounts + free eye tests Employee wellbeing support Opportunities to support global vision through the OneSight Foundation Earn More at Vision Express Earn monthly bonuses on top of your salary. Full-time Optical Assistants meeting targets can earn £85-£520/month - with uncapped potential for high performers. Your performance matters - and it pays off. What We're Looking For Confident engaging with customers and recommending products Passionate about eyewear, style, and comfortable with digital tools Positive team player with a can-do attitude Strong communicator who listens and understands customer needs Why Vision Express? With over 590 stores across the UK, Ireland, and Jersey, we're a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development. Ready to start your career in optical retail? Apply now and see your future clearly.
Apr 10, 2026
Full time
Retail Optical Assistant - Vision Express Where customer service meets premium eyewear and medtech innovation.Are you looking for a retail role in eyecare where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance. What You'll Do Deliver confident personalised customer service and product advice Learn to adjust frames, assist with fittings, and carry out minor repairs Support pre-screening eye tests using the latest optical technology Keep the store running smoothly with admin and support tasks What You'll Get Free eyewear (up to £550 annually) from day one 33 days holiday with buy/sell options Family & friends discounts + free eye tests Employee wellbeing support Opportunities to support global vision through the OneSight Foundation Earn More at Vision Express Earn monthly bonuses on top of your salary. Full-time Optical Assistants meeting targets can earn £85-£520/month - with uncapped potential for high performers. Your performance matters - and it pays off. What We're Looking For Confident engaging with customers and recommending products Passionate about eyewear, style, and comfortable with digital tools Positive team player with a can-do attitude Strong communicator who listens and understands customer needs Why Vision Express? With over 590 stores across the UK, Ireland, and Jersey, we're a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development. Ready to start your career in optical retail? Apply now and see your future clearly.
NHS Clinical Secretary & Admin Assistant - 30-35h
NHS Burnley, Lancashire
A healthcare provider in Burnley is looking for a Clinical Secretary/Admin Assistant to join their team. This role requires strong IT skills and excellent communication abilities to manage patient records and handle queries. The position offers 30-35 hours a week with flexibility for leave coverage. Experience in customer service and secretarial roles is essential. Benefits include annual leave and easy access to multiple sites. If you thrive in a dynamic healthcare environment, this could be the job for you.
Apr 10, 2026
Full time
A healthcare provider in Burnley is looking for a Clinical Secretary/Admin Assistant to join their team. This role requires strong IT skills and excellent communication abilities to manage patient records and handle queries. The position offers 30-35 hours a week with flexibility for leave coverage. Experience in customer service and secretarial roles is essential. Benefits include annual leave and easy access to multiple sites. If you thrive in a dynamic healthcare environment, this could be the job for you.
Band 2 - Administrative Assistant
NHS Leicester, Leicestershire
Leicestershire Partnership NHS Trust is seeking a motivated and organised Administrative Assistant to join our Mental Health Support Team (MHST) in schools. This key role provides high-quality, responsive and coordinated administrative support to clinical teams. You will help ensure the smooth running of the service by maintaining accurate electronic patient records and delivering excellent customer service, working collaboratively with administration and clinical colleagues. If you are reliable, proactive and committed to delivering a high standard of administrative support, we welcome your application. The Leicester, Leicestershire and Rutland MHST service is part of a national programme commissioned following the 2017 Green Paper: Transforming Children and Young Peoples Mental Health Provision. Our service: Delivers evidence-based early intervention for CYP with mild to moderate mental health difficulties. Embeds a Whole School Approach to emotional wellbeing Works collaboratively with education settings, families and wider partners Contributes to prevention, early identification and reduced escalation into specialist services As the programme grows, this is an exciting opportunity to play a vital role in supporting mental health provision across local schools and communities. You can read more information here: Contact: Gemma Billson and Sharon Kidd Main duties of the job As an Administrative Assistant, you will play an essential part in ensuring the service operates efficiently by: Supporting clinical and administrative colleagues Managing enquiries from families, professionals and partner agencies Maintaining accurate and confidential records Helping the team deliver a high-quality, accessible service Main Duties of the Role Provide general administrative support including but not limited to, answering and making calls, booking appointments, creating and sending correspondence. Maintain accurate records and update information systems in line with Trust procedures. Work within existing systems and processes to provide an effective administration service to the team. Demonstrate excellent written and verbal communication skills Communicate effectively with colleagues, service users, and external agencies Provide high-quality customer care to families, young people and professionals Adhere to policies relating to safeguarding, confidentiality, data protection, equality and health & safety We are looking for someone who can demonstrate: A good general level of education, including GCSE English (or equivalent) Strong organisational skills and the ability to prioritise workload Excellent written and verbal communication skills Good working knowledge of Microsoft Office High levels of accuracy and attention to detail Ability to work under pressure Experience of working in a busy office environment, positive and flexible About us We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible. About Us Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland. We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups. Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents. We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy. For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy). All jobs will require permission to work in the UK. For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started. Applicants at risk within the local NHS who meet essential criteria will have preference for interview. Job responsibilities "If you like what you've read and would like more information on the duties and responsibilities of this role, please click onto "Apply for this job" and you will be re-directed to our vacancies page where you can review the job description and person specification." Person Specification Qualifications Please click onto Apply for this job and you will be re-directed to our vacancies page where you can review the job description and person specification. This document outlines the full range of criteria that are required for the role. In your application, you can state how you meet the criteria in the job description and person specification. Experience Please click onto Apply for this job and you will be re-directed to our vacancies page where you can review the job description and person specification. This document outlines the full range of criteria that are required for the role. In your application, you can state how you meet the criteria in the job description and person specification. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Apr 10, 2026
Full time
Leicestershire Partnership NHS Trust is seeking a motivated and organised Administrative Assistant to join our Mental Health Support Team (MHST) in schools. This key role provides high-quality, responsive and coordinated administrative support to clinical teams. You will help ensure the smooth running of the service by maintaining accurate electronic patient records and delivering excellent customer service, working collaboratively with administration and clinical colleagues. If you are reliable, proactive and committed to delivering a high standard of administrative support, we welcome your application. The Leicester, Leicestershire and Rutland MHST service is part of a national programme commissioned following the 2017 Green Paper: Transforming Children and Young Peoples Mental Health Provision. Our service: Delivers evidence-based early intervention for CYP with mild to moderate mental health difficulties. Embeds a Whole School Approach to emotional wellbeing Works collaboratively with education settings, families and wider partners Contributes to prevention, early identification and reduced escalation into specialist services As the programme grows, this is an exciting opportunity to play a vital role in supporting mental health provision across local schools and communities. You can read more information here: Contact: Gemma Billson and Sharon Kidd Main duties of the job As an Administrative Assistant, you will play an essential part in ensuring the service operates efficiently by: Supporting clinical and administrative colleagues Managing enquiries from families, professionals and partner agencies Maintaining accurate and confidential records Helping the team deliver a high-quality, accessible service Main Duties of the Role Provide general administrative support including but not limited to, answering and making calls, booking appointments, creating and sending correspondence. Maintain accurate records and update information systems in line with Trust procedures. Work within existing systems and processes to provide an effective administration service to the team. Demonstrate excellent written and verbal communication skills Communicate effectively with colleagues, service users, and external agencies Provide high-quality customer care to families, young people and professionals Adhere to policies relating to safeguarding, confidentiality, data protection, equality and health & safety We are looking for someone who can demonstrate: A good general level of education, including GCSE English (or equivalent) Strong organisational skills and the ability to prioritise workload Excellent written and verbal communication skills Good working knowledge of Microsoft Office High levels of accuracy and attention to detail Ability to work under pressure Experience of working in a busy office environment, positive and flexible About us We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible. About Us Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland. We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups. Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents. We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy. For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy). All jobs will require permission to work in the UK. For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started. Applicants at risk within the local NHS who meet essential criteria will have preference for interview. Job responsibilities "If you like what you've read and would like more information on the duties and responsibilities of this role, please click onto "Apply for this job" and you will be re-directed to our vacancies page where you can review the job description and person specification." Person Specification Qualifications Please click onto Apply for this job and you will be re-directed to our vacancies page where you can review the job description and person specification. This document outlines the full range of criteria that are required for the role. In your application, you can state how you meet the criteria in the job description and person specification. Experience Please click onto Apply for this job and you will be re-directed to our vacancies page where you can review the job description and person specification. This document outlines the full range of criteria that are required for the role. In your application, you can state how you meet the criteria in the job description and person specification. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Medical Admin Assistant: Patient Scheduling & Referrals
Decypher Brandon, Suffolk
A healthcare services provider in the UK is looking for an Administrative Assistant to manage phone communications, assist with patient referrals, and perform clerical duties. The ideal candidate has a high school diploma, customer service experience, and typing skills. This role operates Monday to Friday, 8:00 AM to 5:30 PM, providing a structured work environment focused on supporting the healthcare sector.
Apr 10, 2026
Full time
A healthcare services provider in the UK is looking for an Administrative Assistant to manage phone communications, assist with patient referrals, and perform clerical duties. The ideal candidate has a high school diploma, customer service experience, and typing skills. This role operates Monday to Friday, 8:00 AM to 5:30 PM, providing a structured work environment focused on supporting the healthcare sector.
Administrative Assistant - Appointment Line
Decypher Brandon, Suffolk
Current job opportunities are posted here as they become available. Subscribe to our RSS feeds to receive instant updates as new positions become available. Join Decypher and make a direct impact on the health and readiness of America's service members, veterans, and their families. Since 2008 Decypher has offered healthcare industry professionals careers where their expertise is valued, and their work makes a meaningful impact. Decypher partners with the Defense Health Agency to deliver professional services, technology, and management solutions. Our mission is to provide and support quality care for our veterans, servicemembers and their families, across the United States. Job Summary: Required Qualifications: Education: High school diploma or General Educational Development equivalency. Completion of administrative assistant program is desirable Certifications: Basic Life Support (BLS) Experience: At least six (6) months of experience in medical office doing scheduling or referral management. Customer Service Training/experience. A fully qualified typist (computer keyboard) with a minimum of 50 Words per Minute is required. General office administrative and clerical skills to perform receptionist duties and answer telephones. Standard office equipment, such as personal computers, copiers, fax machines, and telephone systems. An understanding of general medical ethics, telephone etiquette, and excellent communication, to be able to actively convey information through the exchange of thoughts, messages, or information, by speech or writing, with excellent customer service skills, a professional demeanor, appropriate interaction with clients and able to promote the best image of the government. Able to read, write, and speak English well and should not suffer from any reading, writing, speaking or hearing limitations, so as to ensure effective communication with customers on the phone. Basic knowledge and skill level includes: principles of excellent customer service; TRICARE benefits; quality control and risk management; medical terminology, medical forms and records management; HIPAA guidelines for release of medical information; general medical and legal ethics; excellent communications skills; strong organizational skills; and computer operations, including operational skills with Microsoft applications (Windows Operating system, Microsoft Word, Microsoft Access, and Excel,); personnel shall understand the importance of meeting deadlines. Knowledge of current ICD-10 (International Classification of Diseases, tenth revision) coding desirable but not required. Functioning knowledge of Government appointing MHS Guide to Access Success and referral management business rules (AFMS RMC Guide), Government appointing information systems, DHA, TJC or AAAHC, UEI, HIPAA, DoD Health Information Privacy Regulation (DoD 6025.18-R), the Privacy Act, and DoD Privacy Program (DoD 5400.11-R). The Contractor shall ensure that their staff has read the current AFMS RMC User Guide prior to start of work. U.S. Citizenship is required Key Responsibilities: Patient engagement; quickly and effectively manage and triage inbound/outbound phone calls and electronic communications. Generate, receive, and electronically deliver telephone messages (t-cons) to medical providers and clinic support staff. Referral management will be required to assist walk-in customers with referrals. Perform within one or more of the following business lanes regarding primary and specialty care: Appointing Management Consult Management Utilize the Automated Call Distribution (ACD) system and TRICARE Online (TOL) Patient Portal Secure Messaging. Identify appointment availability, schedule, cancel, and reschedule appointments Disposition, review, schedule, and track referrals Assist with Right of First Refusal (ROFR) determination Manage the "cancellation line" feature Verify beneficiary's eligibility Initiate efforts to capture network reports upon request of the referring provider Maintain records management Attend all training activities per local Medical Treatment Facility policies. Perform other administrative and clerical duties in support of medical care and operational support as required. Answer main office phone line(s) and direct calls to the appropriate section or handle independently. Work Environment & Schedule: Monday to Friday 8:00am to 5:30pm Physical requirements: Must be able to sit for extended periods, use a computer for typing and data entry, and perform repetitive tasks with attention to detail. Occasionally requires standing, walking, and lifting light items (up to 10-20 lbs) while handling office equipment and supplies. Decypher is an equal opportunity and affirmative action employer committed to a diverse and inclusive workforce (M/F/D/V)
Apr 10, 2026
Full time
Current job opportunities are posted here as they become available. Subscribe to our RSS feeds to receive instant updates as new positions become available. Join Decypher and make a direct impact on the health and readiness of America's service members, veterans, and their families. Since 2008 Decypher has offered healthcare industry professionals careers where their expertise is valued, and their work makes a meaningful impact. Decypher partners with the Defense Health Agency to deliver professional services, technology, and management solutions. Our mission is to provide and support quality care for our veterans, servicemembers and their families, across the United States. Job Summary: Required Qualifications: Education: High school diploma or General Educational Development equivalency. Completion of administrative assistant program is desirable Certifications: Basic Life Support (BLS) Experience: At least six (6) months of experience in medical office doing scheduling or referral management. Customer Service Training/experience. A fully qualified typist (computer keyboard) with a minimum of 50 Words per Minute is required. General office administrative and clerical skills to perform receptionist duties and answer telephones. Standard office equipment, such as personal computers, copiers, fax machines, and telephone systems. An understanding of general medical ethics, telephone etiquette, and excellent communication, to be able to actively convey information through the exchange of thoughts, messages, or information, by speech or writing, with excellent customer service skills, a professional demeanor, appropriate interaction with clients and able to promote the best image of the government. Able to read, write, and speak English well and should not suffer from any reading, writing, speaking or hearing limitations, so as to ensure effective communication with customers on the phone. Basic knowledge and skill level includes: principles of excellent customer service; TRICARE benefits; quality control and risk management; medical terminology, medical forms and records management; HIPAA guidelines for release of medical information; general medical and legal ethics; excellent communications skills; strong organizational skills; and computer operations, including operational skills with Microsoft applications (Windows Operating system, Microsoft Word, Microsoft Access, and Excel,); personnel shall understand the importance of meeting deadlines. Knowledge of current ICD-10 (International Classification of Diseases, tenth revision) coding desirable but not required. Functioning knowledge of Government appointing MHS Guide to Access Success and referral management business rules (AFMS RMC Guide), Government appointing information systems, DHA, TJC or AAAHC, UEI, HIPAA, DoD Health Information Privacy Regulation (DoD 6025.18-R), the Privacy Act, and DoD Privacy Program (DoD 5400.11-R). The Contractor shall ensure that their staff has read the current AFMS RMC User Guide prior to start of work. U.S. Citizenship is required Key Responsibilities: Patient engagement; quickly and effectively manage and triage inbound/outbound phone calls and electronic communications. Generate, receive, and electronically deliver telephone messages (t-cons) to medical providers and clinic support staff. Referral management will be required to assist walk-in customers with referrals. Perform within one or more of the following business lanes regarding primary and specialty care: Appointing Management Consult Management Utilize the Automated Call Distribution (ACD) system and TRICARE Online (TOL) Patient Portal Secure Messaging. Identify appointment availability, schedule, cancel, and reschedule appointments Disposition, review, schedule, and track referrals Assist with Right of First Refusal (ROFR) determination Manage the "cancellation line" feature Verify beneficiary's eligibility Initiate efforts to capture network reports upon request of the referring provider Maintain records management Attend all training activities per local Medical Treatment Facility policies. Perform other administrative and clerical duties in support of medical care and operational support as required. Answer main office phone line(s) and direct calls to the appropriate section or handle independently. Work Environment & Schedule: Monday to Friday 8:00am to 5:30pm Physical requirements: Must be able to sit for extended periods, use a computer for typing and data entry, and perform repetitive tasks with attention to detail. Occasionally requires standing, walking, and lifting light items (up to 10-20 lbs) while handling office equipment and supplies. Decypher is an equal opportunity and affirmative action employer committed to a diverse and inclusive workforce (M/F/D/V)

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