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customer service retail advisor liverpool
NFP People
Wildlife Fundraiser
NFP People Wallasey, Merseyside
Wildlife Fundraiser No experience necessary! Ready for a Role that's Rewarding, Challenging - and Never Dull? Are you passionate about nature? Do you have the confidence to strike up conversations with strangers and inspire them to take action? If you're looking for a job that's meaningful, dynamic, and gives you a story to tell every single day - this might be exactly what you're looking for. If you don't have fundraising experience don't worry, this is an entry-level role and full training will be provided! A company van is just one of the amazing benefits you will receive as part of your role so apply today! Please only apply to this vacancy if you are based within 10 miles of Wirral. You can expect to be travelling to Liverpool, Birkenhead, Wallasey, West Kirby - all should be within an hours drive from your home post code. Position: Wildlife Fundraiser Wirral Ref: JUN Location: Wirral Salary: £25,847.00 - £27,549.00 per annum Contract: Permanent Closing Date: Sun, 13th Jul 2025. We reserve the right to close this recruitment at any stage once we have made a hire. The Role This is not your average 9-5. Each day you'll: Use your company van (with fuel and parking covered) to travel to venues in your area. Set up an eye-catching, informative fundraising stand. Engage members of the public in meaningful conversations about conservation. Inspire them to become RSPB members through regular direct debit support. You'll be a visible, passionate ambassador for nature - often outdoors, often on your feet, and often outside your comfort zone. This role takes grit, resilience, and the ability to bounce back after a tough day. But for those who thrive on purpose and people, it can be deeply fulfilling. We'll Set You Up for Success Full training provided - no wildlife knowledge needed! Salary-based role (not commission-based) with set income stability. Company van included for business use, with all expenses covered. Flexible contracts - 3 to 5 days per week. Generous 34 days annual leave (incl. bank holidays), plus sabbatical opportunities What do current employees say about this fantastic position? 'Securing a membership is always a great feeling that stays with you. Being able to talk about things you are passionate about and learn a lot about wildlife is a real plus.' Fun, challenging, requires resilience, great colleagues.' - Membership Fundraiser - Current Employee But it's not just about the benefits - it's about the impact you'll make. Join a team that's dedicated to preserving nature and inspiring others to do the same. Your role will be pivotal in driving positive change, and you'll have the support of a diverse and inclusive community every step of the way. About You What we need from you: A passion for conservation (no prior knowledge required); Resilience Ability to work to targets; A driver's licence valid for use in the UK; Happy to work 3 out of 4 weekends; Happy to travel (on average) an hour away from home each day; Willingness to work outdoors and independently; Fundraising/Sales and Customer Service experience (desirable). Whether you're from hospitality, retail, sales, or a volunteer background, if you have the drive to inspire and the heart for nature, we want to hear from you. If you're looking for more than just a job - something that challenges you, inspires you, and lets you make a real-world impact - apply now! You will be asked to upload your CV and complete a short online application form once you select 'apply'. Please use the cover letter section in the application form to tell us why you are best suited for this role. Additional information We are looking for starters to join the team across the next few months. If you have any questions, please don't hesitate to reach out to the dedicated Resourcing Advisor once you click to apply. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. The Charity is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. Please note that we are actively recruiting for this vacancy and reserve the right to close once sufficient applications have been received. The charity are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve this vision of creating a world richer in nature, the team need more people on nature's side and more diverse people. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. You can contact the team to discuss any additional support you may need to complete your application. Before applying for this role, we recommend reading through the candidate guidance notes once you have been redirected. Please note: This role is being advertised by NFP People on behalf of the organisation
Jul 04, 2025
Full time
Wildlife Fundraiser No experience necessary! Ready for a Role that's Rewarding, Challenging - and Never Dull? Are you passionate about nature? Do you have the confidence to strike up conversations with strangers and inspire them to take action? If you're looking for a job that's meaningful, dynamic, and gives you a story to tell every single day - this might be exactly what you're looking for. If you don't have fundraising experience don't worry, this is an entry-level role and full training will be provided! A company van is just one of the amazing benefits you will receive as part of your role so apply today! Please only apply to this vacancy if you are based within 10 miles of Wirral. You can expect to be travelling to Liverpool, Birkenhead, Wallasey, West Kirby - all should be within an hours drive from your home post code. Position: Wildlife Fundraiser Wirral Ref: JUN Location: Wirral Salary: £25,847.00 - £27,549.00 per annum Contract: Permanent Closing Date: Sun, 13th Jul 2025. We reserve the right to close this recruitment at any stage once we have made a hire. The Role This is not your average 9-5. Each day you'll: Use your company van (with fuel and parking covered) to travel to venues in your area. Set up an eye-catching, informative fundraising stand. Engage members of the public in meaningful conversations about conservation. Inspire them to become RSPB members through regular direct debit support. You'll be a visible, passionate ambassador for nature - often outdoors, often on your feet, and often outside your comfort zone. This role takes grit, resilience, and the ability to bounce back after a tough day. But for those who thrive on purpose and people, it can be deeply fulfilling. We'll Set You Up for Success Full training provided - no wildlife knowledge needed! Salary-based role (not commission-based) with set income stability. Company van included for business use, with all expenses covered. Flexible contracts - 3 to 5 days per week. Generous 34 days annual leave (incl. bank holidays), plus sabbatical opportunities What do current employees say about this fantastic position? 'Securing a membership is always a great feeling that stays with you. Being able to talk about things you are passionate about and learn a lot about wildlife is a real plus.' Fun, challenging, requires resilience, great colleagues.' - Membership Fundraiser - Current Employee But it's not just about the benefits - it's about the impact you'll make. Join a team that's dedicated to preserving nature and inspiring others to do the same. Your role will be pivotal in driving positive change, and you'll have the support of a diverse and inclusive community every step of the way. About You What we need from you: A passion for conservation (no prior knowledge required); Resilience Ability to work to targets; A driver's licence valid for use in the UK; Happy to work 3 out of 4 weekends; Happy to travel (on average) an hour away from home each day; Willingness to work outdoors and independently; Fundraising/Sales and Customer Service experience (desirable). Whether you're from hospitality, retail, sales, or a volunteer background, if you have the drive to inspire and the heart for nature, we want to hear from you. If you're looking for more than just a job - something that challenges you, inspires you, and lets you make a real-world impact - apply now! You will be asked to upload your CV and complete a short online application form once you select 'apply'. Please use the cover letter section in the application form to tell us why you are best suited for this role. Additional information We are looking for starters to join the team across the next few months. If you have any questions, please don't hesitate to reach out to the dedicated Resourcing Advisor once you click to apply. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. The Charity is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. Please note that we are actively recruiting for this vacancy and reserve the right to close once sufficient applications have been received. The charity are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve this vision of creating a world richer in nature, the team need more people on nature's side and more diverse people. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. You can contact the team to discuss any additional support you may need to complete your application. Before applying for this role, we recommend reading through the candidate guidance notes once you have been redirected. Please note: This role is being advertised by NFP People on behalf of the organisation
Get Staffed Online Recruitment Limited
Telesales Executive - Energy Broker
Get Staffed Online Recruitment Limited Liverpool, Merseyside
Sales Advisor - Energy Broker Location: Speke, Liverpool (Office-based) Salary: £20,000 basic + Uncapped Commission (OTE £100K+) Hours: Monday - Friday 9AM - 4PM 30 paid hours per week Looking for a role where confidence and assertiveness = serious earnings? Whether you're ready for a new start or want to turn your people skills into pounds, this is your chance to join a growing energy brokerage that rewards ambition, drive and positivity. No experience in sales? No problem. Our client will give you the tools, training and support to succeed. What You'll Be Doing You'll be speaking with existing British Gas business customers, guiding them through the renewal process and helping them make informed decisions about their energy contracts. These are warm leads - your role is to build trust quickly, highlight the benefits of staying on board, and influence outcomes through clear, confident communication. It's about being direct, professional, and easy to talk to - helping business owners see the benefits and feel confident in their decision to renew. What You Can Look Forward To: £20K Basic + Uncapped Commission - Top earners take home over £100K! Bonus Bonanza - Performance, loyalty, and more! They reward success. Work-Life Balance - Monday to Friday only. No evenings or weekends. Career Progression - Opportunity for career progression within a growing company. Team Vibes - Supportive, positive and high-energy environment. They're Looking for People Who Are: Confident and engaging on the phone Target-driven and hungry to earn Resilient and upbeat Comfortable handling objections Eager to learn and grow Able to commute to their Speke office daily Not from a sales background? Don't worry if you're new to sales; our client will provide all the training you need. Whether you've worked in retail, hospitality, call centres or customer service - if you're a natural communicator with a can-do attitude, they want to hear from you. Ready to take control of your earning potential? Join a company that values ambition, teamwork, and rewarding effort. If you have experience as a Sales Advisor, Sales Executive, Sales Assistant, Telesales Agent, Sales Representative, or Customer Service Advisor, then our client would like to hear from you. Apply now to take the next step towards a rewarding sales career where your hard work pays off!
Jul 04, 2025
Full time
Sales Advisor - Energy Broker Location: Speke, Liverpool (Office-based) Salary: £20,000 basic + Uncapped Commission (OTE £100K+) Hours: Monday - Friday 9AM - 4PM 30 paid hours per week Looking for a role where confidence and assertiveness = serious earnings? Whether you're ready for a new start or want to turn your people skills into pounds, this is your chance to join a growing energy brokerage that rewards ambition, drive and positivity. No experience in sales? No problem. Our client will give you the tools, training and support to succeed. What You'll Be Doing You'll be speaking with existing British Gas business customers, guiding them through the renewal process and helping them make informed decisions about their energy contracts. These are warm leads - your role is to build trust quickly, highlight the benefits of staying on board, and influence outcomes through clear, confident communication. It's about being direct, professional, and easy to talk to - helping business owners see the benefits and feel confident in their decision to renew. What You Can Look Forward To: £20K Basic + Uncapped Commission - Top earners take home over £100K! Bonus Bonanza - Performance, loyalty, and more! They reward success. Work-Life Balance - Monday to Friday only. No evenings or weekends. Career Progression - Opportunity for career progression within a growing company. Team Vibes - Supportive, positive and high-energy environment. They're Looking for People Who Are: Confident and engaging on the phone Target-driven and hungry to earn Resilient and upbeat Comfortable handling objections Eager to learn and grow Able to commute to their Speke office daily Not from a sales background? Don't worry if you're new to sales; our client will provide all the training you need. Whether you've worked in retail, hospitality, call centres or customer service - if you're a natural communicator with a can-do attitude, they want to hear from you. Ready to take control of your earning potential? Join a company that values ambition, teamwork, and rewarding effort. If you have experience as a Sales Advisor, Sales Executive, Sales Assistant, Telesales Agent, Sales Representative, or Customer Service Advisor, then our client would like to hear from you. Apply now to take the next step towards a rewarding sales career where your hard work pays off!
Customer Experience Manager - Liverpool
LVMH Group Liverpool, Lancashire
Type of contract: Permanent, Full Time 40h At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. Are you passionate about creating unforgettable customer experiences while driving operational excellence? Join Sephora as a Customer Experience and Operations Manager, where you'll lead by example, inspire your team, and ensure every customer enjoys a remarkable visit. In this pivotal role, you'll coach and develop your team to meet both commercial and operational KPIs, while overseeing flawless cash management and stock operations. By analysing customer satisfaction and implementing actionable strategies, you'll work closely with middle management to continuously enhance the in-store experience. If you're ready to elevate store performance and deliver exceptional service every day, we'd love to meet you. Responsibilities Client Experience • Spend at least 50% of their time on the sales floor, leading the team towards creating memorable addictive Sephora experiences. • Craft a strategic vision for an omni-channel customer experience, collaborating across departments to amplify brand loyalty. • Leverage CRM strategies to cultivate long-lasting relationships with our clients, personalising communications using data-driven insights to ensure relevance. • Innovate our service offerings and Beauty Masterclasses to showcase Sephora's artistry and deepen the client's connection with our brand. • Analyse service metrics with precision to pinpoint strengths and opportunities, ensuring a consistently elevated client experience. • Proactively act on client feedback through targeted initiatives, boosting overall satisfaction and loyalty. • Curate unforgettable, personalised client journeys through tailored recommendations, making every visit uniquely Sephora. • Ensure the highest standards in client service, promptly addressing and resolving any concerns to build lasting loyalty. • Empower team members to navigate challenging situations, ensuring exceptional client satisfaction in every interaction. Operational Excellence • Oversee all day-to-day store operations, including cash and inventory management, ensuring full compliance with Sephora's policies and procedures. • Elevate efficiency in visual merchandising, cleanliness, and restocking to create an inviting and seamless shopping environment. • Optimise stockroom layout and workflow for peak efficiency, guiding and monitoring deliveries to meet company timelines and productivity targets. • Direct cash desk operations, ensuring accuracy and strict adherence to security protocols. • Implement comprehensive auditing procedures and swiftly resolve any discrepancies to maintain operational integrity. • Maintain optimal inventory levels, leveraging inventory management to fuel revenue growth and meet client demand. • Champion a culture of safety and wellbeing by upholding housekeeping and workplace hazard standards. • Lead the operational and cash desk teams, setting clear expectations and delivering targeted training on KPIs and best practices. Team Management • Facilitate training programs that empower Beauty Advisors and leadership with the skills and knowledge to excel. • Cultivate a collaborative, inclusive team environment that encourages open communication and synergy. • Monitor and elevate team effectiveness through regular performance check-ins and constructive feedback. • Partner with the Store Director on resource allocation, team scheduling, payroll, and maximizing team performance. • Lead workshops and peer learning sessions, promoting knowledge sharing and continuous team development. • Identify skill enhancement opportunities through targeted training initiatives, ensuring alignment with industry standards and Sephora's unique approach. • Develop future leaders who embody Sephora's values, fostering a culture of growth and opportunity. • Align team objectives with Sephora's broader strategy, ensuring every role contributes to our collective success. • Collaborate with the recruitment team to attract and onboard top talent who are passionate about beauty and client experience. • Inspire a high-performance sales culture, motivating boutique teams to exceed targets through shared goals and celebration of successes. • Champion a culture of excellence, centred on client satisfaction and aligned with Sephora's core values. • Drive strategic sales initiatives, leveraging data insights to inform decisions and adapt to evolving market trends. • Align marketing initiatives with client engagement strategies to ensure promotions are impactful and drive traffic. • Maximise Beauty Hub engagement through events, partnerships, and personalised experiences that boost interactions and appointment bookings. • Utilise sales analytics to identify performance gaps and refine sales strategies. • Create strong partnerships with our brand partners, elevating product offerings and co-creating impactful promotions. • Develop engaging masterclasses that showcase brand and Sephora expertise, positioning us as a leader in beauty education. Skills: • Extensive experience in client experience management, preferably within the retail or beauty sector. • Exceptional leadership, team management, and motivational abilities, with a proven track record of developing high-performing teams. • Deep understanding of retail operations, policies, and procedures, including inventory, cash management, and service excellence. • Outstanding communication, interpersonal, and conflict resolution skills, with a strong client-first approach. • Exceptional organisational and time-management skills to effectively manage priorities in a dynamic environment. • Proficiency in CRM systems, omni-channel strategies, and retail service models to enrich client engagement. • Analytical mindset with expertise in data analysis tools to assess KPIs and drive continuous improvement. • Advanced skills in digital tools and MS Office applications to streamline operations and enhance team collaboration. • Ability to collaborate effectively with cross-functional teams in a fast-paced, ever-evolving retail landscape. Note: This job description is a general overview and may be subject to change or modification based on the specific needs and requirements of the Sephora store. Here, you will find: • Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit • Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead • Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference Join us and belong to something beautiful. Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees. Sephora's stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969. The House provides a superior selection of quality products and always keeps pace with the latest trends. The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn. With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients. At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world. Crafting Dreams Starts With Yours At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.
Jun 26, 2025
Full time
Type of contract: Permanent, Full Time 40h At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. Are you passionate about creating unforgettable customer experiences while driving operational excellence? Join Sephora as a Customer Experience and Operations Manager, where you'll lead by example, inspire your team, and ensure every customer enjoys a remarkable visit. In this pivotal role, you'll coach and develop your team to meet both commercial and operational KPIs, while overseeing flawless cash management and stock operations. By analysing customer satisfaction and implementing actionable strategies, you'll work closely with middle management to continuously enhance the in-store experience. If you're ready to elevate store performance and deliver exceptional service every day, we'd love to meet you. Responsibilities Client Experience • Spend at least 50% of their time on the sales floor, leading the team towards creating memorable addictive Sephora experiences. • Craft a strategic vision for an omni-channel customer experience, collaborating across departments to amplify brand loyalty. • Leverage CRM strategies to cultivate long-lasting relationships with our clients, personalising communications using data-driven insights to ensure relevance. • Innovate our service offerings and Beauty Masterclasses to showcase Sephora's artistry and deepen the client's connection with our brand. • Analyse service metrics with precision to pinpoint strengths and opportunities, ensuring a consistently elevated client experience. • Proactively act on client feedback through targeted initiatives, boosting overall satisfaction and loyalty. • Curate unforgettable, personalised client journeys through tailored recommendations, making every visit uniquely Sephora. • Ensure the highest standards in client service, promptly addressing and resolving any concerns to build lasting loyalty. • Empower team members to navigate challenging situations, ensuring exceptional client satisfaction in every interaction. Operational Excellence • Oversee all day-to-day store operations, including cash and inventory management, ensuring full compliance with Sephora's policies and procedures. • Elevate efficiency in visual merchandising, cleanliness, and restocking to create an inviting and seamless shopping environment. • Optimise stockroom layout and workflow for peak efficiency, guiding and monitoring deliveries to meet company timelines and productivity targets. • Direct cash desk operations, ensuring accuracy and strict adherence to security protocols. • Implement comprehensive auditing procedures and swiftly resolve any discrepancies to maintain operational integrity. • Maintain optimal inventory levels, leveraging inventory management to fuel revenue growth and meet client demand. • Champion a culture of safety and wellbeing by upholding housekeeping and workplace hazard standards. • Lead the operational and cash desk teams, setting clear expectations and delivering targeted training on KPIs and best practices. Team Management • Facilitate training programs that empower Beauty Advisors and leadership with the skills and knowledge to excel. • Cultivate a collaborative, inclusive team environment that encourages open communication and synergy. • Monitor and elevate team effectiveness through regular performance check-ins and constructive feedback. • Partner with the Store Director on resource allocation, team scheduling, payroll, and maximizing team performance. • Lead workshops and peer learning sessions, promoting knowledge sharing and continuous team development. • Identify skill enhancement opportunities through targeted training initiatives, ensuring alignment with industry standards and Sephora's unique approach. • Develop future leaders who embody Sephora's values, fostering a culture of growth and opportunity. • Align team objectives with Sephora's broader strategy, ensuring every role contributes to our collective success. • Collaborate with the recruitment team to attract and onboard top talent who are passionate about beauty and client experience. • Inspire a high-performance sales culture, motivating boutique teams to exceed targets through shared goals and celebration of successes. • Champion a culture of excellence, centred on client satisfaction and aligned with Sephora's core values. • Drive strategic sales initiatives, leveraging data insights to inform decisions and adapt to evolving market trends. • Align marketing initiatives with client engagement strategies to ensure promotions are impactful and drive traffic. • Maximise Beauty Hub engagement through events, partnerships, and personalised experiences that boost interactions and appointment bookings. • Utilise sales analytics to identify performance gaps and refine sales strategies. • Create strong partnerships with our brand partners, elevating product offerings and co-creating impactful promotions. • Develop engaging masterclasses that showcase brand and Sephora expertise, positioning us as a leader in beauty education. Skills: • Extensive experience in client experience management, preferably within the retail or beauty sector. • Exceptional leadership, team management, and motivational abilities, with a proven track record of developing high-performing teams. • Deep understanding of retail operations, policies, and procedures, including inventory, cash management, and service excellence. • Outstanding communication, interpersonal, and conflict resolution skills, with a strong client-first approach. • Exceptional organisational and time-management skills to effectively manage priorities in a dynamic environment. • Proficiency in CRM systems, omni-channel strategies, and retail service models to enrich client engagement. • Analytical mindset with expertise in data analysis tools to assess KPIs and drive continuous improvement. • Advanced skills in digital tools and MS Office applications to streamline operations and enhance team collaboration. • Ability to collaborate effectively with cross-functional teams in a fast-paced, ever-evolving retail landscape. Note: This job description is a general overview and may be subject to change or modification based on the specific needs and requirements of the Sephora store. Here, you will find: • Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit • Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead • Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference Join us and belong to something beautiful. Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees. Sephora's stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969. The House provides a superior selection of quality products and always keeps pace with the latest trends. The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn. With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients. At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world. Crafting Dreams Starts With Yours At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.
Technical Design Manager
MJ QUINN INTEGRATED SERVICES LTD Liverpool, Lancashire
The Technical Design Manager will lead a team of M&E designers and Sector Material Experts providing both pre and post contract support to the division and clients, including design and expert advice. MJ Quinn is an established national organisation, with contracts covering the length and breadth of the UK and Ireland. At MJ Quinn we believe in creating great connections with our customers, our people, and our world. Even though our company is growing our values continue to be at the heart of everything we do. Plan and deliver all design and advisory to internal and external stakeholders. Manage technical resources within the Energy Division. Manage appointed technical resources within and outside the organisation. Develop and maintain competence and credibility. Set and drive departmental KPI's and challenge improvement. Provide leadership, governance, and direction to ensure staff are kept safe, engaged, focused, developed, and delivering to their potential. Contribute to the development of the Energy Division. Enhanced DBS clearance required. A legal right to work in the UK. Technically competent, delivering relevant, compliant, and commercially acceptable technical solutions. Understand the whole life project cycle. Strong knowledge of the Building Services industry, including alternative energy. A recognised degree in mechanical or electrical engineering, ideally with membership to CIBSE. Competent with MS programmes, CAD, BIM, and other related design software's. Able to demonstrate a minimum of 15 years' experience delivering design and construction, in a similar role within the industry. Benefits: Free Parking 33 days holiday Employee Bonus Scheme Healthcare Cashback Plan Employee Assistance Programme Cycle to Work Scheme Company Contribution Pension Scheme Parental Leave and Pay Employee Reward and Recognition Learning and Development Opportunities Gym & Retail Discounts. Life Assurance Benefit MJ Quinn is committed to promoting an environment that values diversity. All staff are responsible for ensuring that all employees, customers, suppliers, and visitors are treated equally and fairly and not discriminated against on the grounds of age, disability, gender reassignment, marriage & civil partnerships, pregnancy & Maternity, race, religion or belief, sex, or sexual orientation. MJ Quinn welcomes applications from a diverse range of candidates regardless of their background, disability or gender and is committed to creating a workforce as diverse as the communities we serve.
Jun 26, 2025
Full time
The Technical Design Manager will lead a team of M&E designers and Sector Material Experts providing both pre and post contract support to the division and clients, including design and expert advice. MJ Quinn is an established national organisation, with contracts covering the length and breadth of the UK and Ireland. At MJ Quinn we believe in creating great connections with our customers, our people, and our world. Even though our company is growing our values continue to be at the heart of everything we do. Plan and deliver all design and advisory to internal and external stakeholders. Manage technical resources within the Energy Division. Manage appointed technical resources within and outside the organisation. Develop and maintain competence and credibility. Set and drive departmental KPI's and challenge improvement. Provide leadership, governance, and direction to ensure staff are kept safe, engaged, focused, developed, and delivering to their potential. Contribute to the development of the Energy Division. Enhanced DBS clearance required. A legal right to work in the UK. Technically competent, delivering relevant, compliant, and commercially acceptable technical solutions. Understand the whole life project cycle. Strong knowledge of the Building Services industry, including alternative energy. A recognised degree in mechanical or electrical engineering, ideally with membership to CIBSE. Competent with MS programmes, CAD, BIM, and other related design software's. Able to demonstrate a minimum of 15 years' experience delivering design and construction, in a similar role within the industry. Benefits: Free Parking 33 days holiday Employee Bonus Scheme Healthcare Cashback Plan Employee Assistance Programme Cycle to Work Scheme Company Contribution Pension Scheme Parental Leave and Pay Employee Reward and Recognition Learning and Development Opportunities Gym & Retail Discounts. Life Assurance Benefit MJ Quinn is committed to promoting an environment that values diversity. All staff are responsible for ensuring that all employees, customers, suppliers, and visitors are treated equally and fairly and not discriminated against on the grounds of age, disability, gender reassignment, marriage & civil partnerships, pregnancy & Maternity, race, religion or belief, sex, or sexual orientation. MJ Quinn welcomes applications from a diverse range of candidates regardless of their background, disability or gender and is committed to creating a workforce as diverse as the communities we serve.
Lloyds Banking Group
Customer Service Advisor - Northwest - Chester / Liverpool
Lloyds Banking Group
End Date Sunday 01 January 2023 Salary Range We support agile working - click here for more information on agile working options. Agile Working Options Flexible / Variable Hours Job Description Summary Join our fantastic Customer Service team Job Description Start Date -20/02/2023 At Lloyds Banking Group our primary purpose is to help Britain prosper And this is only realistic if we're making a genuine difference to Britain's people, its businesses and local communities. You can help us to make it possible We're currently looking for caring people to join our Northwest contact centre teams to support customers from our Halifax, Bank of Scotland and Lloyds Bank brands. And beyond the satisfaction of helping people a role with us brings other rewards We'll give you an initial cash package of £20,063 comprising a full time equivalent basic salary of £19,292 and a Flex cash pot of £771. This pot you can take as cash or spend on a wide range of options such as: Buying extra or selling holidays to suit from your 30 days leave (pro rata, including bank holidays) - ideal for half terms or that mini break. Extending the private medical cover you'll receive to family members. A Flex Card providing up to 15% discount with over 70 well known retailers. Tax/NI efficient electric vehicle (or bike) purchasing schemes paid through your monthly pay - supporting sustainability! In addition, you'll also be eligible for an annual bonus opportunity. There's also the following benefits: Various share schemes (including free shares) A generous pension contribution starting at 9% (rising to 15%) which comes with life cover of up to 8x salary. Further everyday discounts on the weekly food shop, travel and electronics/mobile through our PerksAtWork scheme. We also have a number of free health and well-being offerings and generousparentaland adoption leave policies. Everything is geared to suit your lifestyle and you can also be sure that we're investing in your future! About our Northwest sites With a track record of developing, supporting and progressing colleagues in their careers, our sites enjoy the following facilities: Speke Estuary House Free on-site car parking and electric charging points An extensive canteen with a Starbucks coffee area A range of vending machines and free hot and cold drinks Rest areas with TVs etc. and a pool table for those team challenges Prayer & Quiet reflection rooms A kitchenette on each floor equipped fridges & microwaves On site shower & changing facilities Chester Cawley House Free on-site car parking and electric charging points An extensive canteen with a Costa coffee area A range of vending machines and free hot and cold drinks Rest areas with TVs etc. Prayer & Quiet reflection rooms A kitchenette on each floor equipped fridges & microwaves On site shower & changing facilities On site Gym that you can become a member of (and football pitches to hire) Access to green spaces to get those steps in So what's involved? You'll take inbound customer calls and doing your best to help the person at the other end of the line (we also connect via social media, web-chat and remote advice video calls). You'll show you care and understand what matters to them and if you don't know the answer then you'll have access to plenty of colleagues that do. From day one we'll teach you all about our products, processes and systems and you'll learn how respond to queries quickly and become better every day This is the sort of person we're after Crucially, you're a people person - working with your team to provide a really crucial service to millions of customers. The passion to put yourself in the customers' shoes, show empathy and be dedicated to resolving their query. The commitment to deliver on your promises and going above and beyond for your customer. There's no need for any previous financial services experience - we'll provide all the training required across a comprehensive 4-week training programme. We'll just need you to commit to a shift pattern for 12 months (after which you can request a change to your working pattern). We can also offer home-working as an option after 3 months if everything is going well Working Pattern Flexible Mixed pattern: This is a full time (35 paid hours per week) shift pattern called "Flexible Mixed" It is flexible from the premise that start / end times and non-working days change from week to week based on customer demand however you will be given notice of your pattern on an 8-week rolling basis enabling you to plan activities outside of work The pattern has various start times between 7am and 1pm You will be required to work a maximum of 5 days out of 7 days (based on a Monday-Sunday week) Over a 4-week period: There will be a maximum of 1 week where you'll be required to work post 8pm You will also be required to work a maximum of 2 weekend days - these could be a Saturday and or a Sunday and will be placed in any combination that best suits customer demand (when you work a weekend day, your non-working days in that week will be based on customer demand) About applying As a leading employer we're passionate about diversity and equal opportunity with industry recognition across gender, ethnicity, disability, LGBTQ+ and families. And just let us know if any reasonable adjustments are needed to our recruitment processes - we'll try to accommodate them Interested So if you have the passion for helping people we're looking for then we'd love to hear from you apply today At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Dec 19, 2022
Full time
End Date Sunday 01 January 2023 Salary Range We support agile working - click here for more information on agile working options. Agile Working Options Flexible / Variable Hours Job Description Summary Join our fantastic Customer Service team Job Description Start Date -20/02/2023 At Lloyds Banking Group our primary purpose is to help Britain prosper And this is only realistic if we're making a genuine difference to Britain's people, its businesses and local communities. You can help us to make it possible We're currently looking for caring people to join our Northwest contact centre teams to support customers from our Halifax, Bank of Scotland and Lloyds Bank brands. And beyond the satisfaction of helping people a role with us brings other rewards We'll give you an initial cash package of £20,063 comprising a full time equivalent basic salary of £19,292 and a Flex cash pot of £771. This pot you can take as cash or spend on a wide range of options such as: Buying extra or selling holidays to suit from your 30 days leave (pro rata, including bank holidays) - ideal for half terms or that mini break. Extending the private medical cover you'll receive to family members. A Flex Card providing up to 15% discount with over 70 well known retailers. Tax/NI efficient electric vehicle (or bike) purchasing schemes paid through your monthly pay - supporting sustainability! In addition, you'll also be eligible for an annual bonus opportunity. There's also the following benefits: Various share schemes (including free shares) A generous pension contribution starting at 9% (rising to 15%) which comes with life cover of up to 8x salary. Further everyday discounts on the weekly food shop, travel and electronics/mobile through our PerksAtWork scheme. We also have a number of free health and well-being offerings and generousparentaland adoption leave policies. Everything is geared to suit your lifestyle and you can also be sure that we're investing in your future! About our Northwest sites With a track record of developing, supporting and progressing colleagues in their careers, our sites enjoy the following facilities: Speke Estuary House Free on-site car parking and electric charging points An extensive canteen with a Starbucks coffee area A range of vending machines and free hot and cold drinks Rest areas with TVs etc. and a pool table for those team challenges Prayer & Quiet reflection rooms A kitchenette on each floor equipped fridges & microwaves On site shower & changing facilities Chester Cawley House Free on-site car parking and electric charging points An extensive canteen with a Costa coffee area A range of vending machines and free hot and cold drinks Rest areas with TVs etc. Prayer & Quiet reflection rooms A kitchenette on each floor equipped fridges & microwaves On site shower & changing facilities On site Gym that you can become a member of (and football pitches to hire) Access to green spaces to get those steps in So what's involved? You'll take inbound customer calls and doing your best to help the person at the other end of the line (we also connect via social media, web-chat and remote advice video calls). You'll show you care and understand what matters to them and if you don't know the answer then you'll have access to plenty of colleagues that do. From day one we'll teach you all about our products, processes and systems and you'll learn how respond to queries quickly and become better every day This is the sort of person we're after Crucially, you're a people person - working with your team to provide a really crucial service to millions of customers. The passion to put yourself in the customers' shoes, show empathy and be dedicated to resolving their query. The commitment to deliver on your promises and going above and beyond for your customer. There's no need for any previous financial services experience - we'll provide all the training required across a comprehensive 4-week training programme. We'll just need you to commit to a shift pattern for 12 months (after which you can request a change to your working pattern). We can also offer home-working as an option after 3 months if everything is going well Working Pattern Flexible Mixed pattern: This is a full time (35 paid hours per week) shift pattern called "Flexible Mixed" It is flexible from the premise that start / end times and non-working days change from week to week based on customer demand however you will be given notice of your pattern on an 8-week rolling basis enabling you to plan activities outside of work The pattern has various start times between 7am and 1pm You will be required to work a maximum of 5 days out of 7 days (based on a Monday-Sunday week) Over a 4-week period: There will be a maximum of 1 week where you'll be required to work post 8pm You will also be required to work a maximum of 2 weekend days - these could be a Saturday and or a Sunday and will be placed in any combination that best suits customer demand (when you work a weekend day, your non-working days in that week will be based on customer demand) About applying As a leading employer we're passionate about diversity and equal opportunity with industry recognition across gender, ethnicity, disability, LGBTQ+ and families. And just let us know if any reasonable adjustments are needed to our recruitment processes - we'll try to accommodate them Interested So if you have the passion for helping people we're looking for then we'd love to hear from you apply today At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
RSA
Customer Claims Advisor
RSA City, Liverpool
The Opportunity Customer Claims Advisor RSA Motability - Liverpool Full Time / Permanent positions - 35 hours per week Starting Salary - £21,000 Multiple January 2023 start dates The role will be a hybrid working arrangement split between our RSA Liverpool office - New Hall Place (Old Hall Street) and home. Range of set work patterns including evenings and weekends. The Role Is helping customers and making a difference to their lives your passion? If it is then we want to hear from you! RSA Motability is looking for great people who are passionate about providing excellent customer service to join our award-winning Contact Centre Team. We provide the insurance for the Motability scheme which supports people with disabilities achieve greater independence through access to worry free motoring. As a Customer Claims Advisor, you are at the heart of our business and will be the first point of contact should our customers need you. There will be initial training and support on site to ensure you are happy and confident in the role. We will ensure that you have all the tools and equipment you need to work in both environments so you can successfully join our team. Keep reading below to find out more about the role and what we can offer you! About You: You need to be the kind of person that loves helping customers and making a difference every day. A great listener and communicator who can identify customers' needs and provide a solution in a professional and empathetic way. You must be flexible to work a varied full-time 35-hour shift pattern which includes some evenings and weekends. We want to ensure that you are supported throughout the application process to enable you to be at your best. You will be part of a team and encouraged to perform to the best of your ability every day. You will be supported and made to feel part of the team by your colleagues who are also really passionate about what they do. We encourage employee voice and embrace new ideas and so should you! The initial training and ongoing learning, to ensure you are fully operational, will be office-based training to ensure successful induction into the role Minimum skills and experience required Good verbal and written communication skills Have a warm and empathetic manner A passion for customer service and helping others! Rewards & Benefits We pride ourselves on looking after our customers and we know how to look after our people too. Our people are the key to our continued success, and we believe in rewarding them for their hard work and commitment. Here are some of the benefits you can expect from us: Our leading benefits package includes: Starting salary of £21,000 per year Performance related bonus payments paid twice a year of up to 3.5% of your salary 25 days' holiday Employer Pension contribution of 9% with a further maximum match of 2% to give up to 11% Life Assurance 10 times base salary Unfunded flexible benefits package including Childcare vouchers, Gymflex, Cycle to work scheme and retail vouchers plus many more. About Us A welcoming, diverse and inclusive culture is an important element for RSA in our best-in-class ambition. RSA thrives when everyone feels comfortable bringing their best self to work. We have a diverse mix of customers, and we want our employee base to reflect that. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. Our commitment to diversity is sincere, continually growing and led right from the top. RSA takes pride in being accessible to all. We welcome applications regardless of gender, age, sexual orientation, disability, race, marital status, ethnic origin, religion, or social class. We encourage inclusive environments where our people can always give and show the very best of themselves and harness the power of our diversity. If you require flexibility in when, where or how you work, we'd love to hear from you. We also want to ensure that you are supported throughout the application process to enable you to be at your best. If you require adjustments during your application process, please flag this on your application form. Our Values Integrity - Be honest, open and fair. Set high standards. Stand up for what is right. Respect - Be kind. See diversity as a strength. Be inclusive and collaborate Customer Driven - Listen to our customers. Make it easy, find solutions. Deliver second-to-none experiences. Excellence - Act with discipline and drive to outperform. Embrace change, improve every day. Celebrate success yet remain humble. Generosity - Help others. Protect the environment. Make our communities more resilient. Job Type: Full-time Salary: £21,000.00 per year Benefits: Company pension Work from home Supplemental pay types: Bonus scheme Work Location: One location
Dec 19, 2022
Full time
The Opportunity Customer Claims Advisor RSA Motability - Liverpool Full Time / Permanent positions - 35 hours per week Starting Salary - £21,000 Multiple January 2023 start dates The role will be a hybrid working arrangement split between our RSA Liverpool office - New Hall Place (Old Hall Street) and home. Range of set work patterns including evenings and weekends. The Role Is helping customers and making a difference to their lives your passion? If it is then we want to hear from you! RSA Motability is looking for great people who are passionate about providing excellent customer service to join our award-winning Contact Centre Team. We provide the insurance for the Motability scheme which supports people with disabilities achieve greater independence through access to worry free motoring. As a Customer Claims Advisor, you are at the heart of our business and will be the first point of contact should our customers need you. There will be initial training and support on site to ensure you are happy and confident in the role. We will ensure that you have all the tools and equipment you need to work in both environments so you can successfully join our team. Keep reading below to find out more about the role and what we can offer you! About You: You need to be the kind of person that loves helping customers and making a difference every day. A great listener and communicator who can identify customers' needs and provide a solution in a professional and empathetic way. You must be flexible to work a varied full-time 35-hour shift pattern which includes some evenings and weekends. We want to ensure that you are supported throughout the application process to enable you to be at your best. You will be part of a team and encouraged to perform to the best of your ability every day. You will be supported and made to feel part of the team by your colleagues who are also really passionate about what they do. We encourage employee voice and embrace new ideas and so should you! The initial training and ongoing learning, to ensure you are fully operational, will be office-based training to ensure successful induction into the role Minimum skills and experience required Good verbal and written communication skills Have a warm and empathetic manner A passion for customer service and helping others! Rewards & Benefits We pride ourselves on looking after our customers and we know how to look after our people too. Our people are the key to our continued success, and we believe in rewarding them for their hard work and commitment. Here are some of the benefits you can expect from us: Our leading benefits package includes: Starting salary of £21,000 per year Performance related bonus payments paid twice a year of up to 3.5% of your salary 25 days' holiday Employer Pension contribution of 9% with a further maximum match of 2% to give up to 11% Life Assurance 10 times base salary Unfunded flexible benefits package including Childcare vouchers, Gymflex, Cycle to work scheme and retail vouchers plus many more. About Us A welcoming, diverse and inclusive culture is an important element for RSA in our best-in-class ambition. RSA thrives when everyone feels comfortable bringing their best self to work. We have a diverse mix of customers, and we want our employee base to reflect that. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. Our commitment to diversity is sincere, continually growing and led right from the top. RSA takes pride in being accessible to all. We welcome applications regardless of gender, age, sexual orientation, disability, race, marital status, ethnic origin, religion, or social class. We encourage inclusive environments where our people can always give and show the very best of themselves and harness the power of our diversity. If you require flexibility in when, where or how you work, we'd love to hear from you. We also want to ensure that you are supported throughout the application process to enable you to be at your best. If you require adjustments during your application process, please flag this on your application form. Our Values Integrity - Be honest, open and fair. Set high standards. Stand up for what is right. Respect - Be kind. See diversity as a strength. Be inclusive and collaborate Customer Driven - Listen to our customers. Make it easy, find solutions. Deliver second-to-none experiences. Excellence - Act with discipline and drive to outperform. Embrace change, improve every day. Celebrate success yet remain humble. Generosity - Help others. Protect the environment. Make our communities more resilient. Job Type: Full-time Salary: £21,000.00 per year Benefits: Company pension Work from home Supplemental pay types: Bonus scheme Work Location: One location
Lloyds Banking Group
Customer Service Advisor - Northwest - Chester / Liverpool
Lloyds Banking Group
End Date Sunday 01 January 2023 Salary Range We support agile working - click here for more information on agile working options. Agile Working Options Flexible / Variable Hours Job Description Summary Join our fantastic Customer Service team Job Description Start Date - 20/02/2023 At Lloyds Banking Group our primary purpose is to help Britain prosper And this is only realistic if we're making a genuine difference to Britain's people, its businesses and local communities. You can help us to make it possible We're currently looking for caring people to join our Northwest contact centre teams to support customers from our Halifax, Bank of Scotland and Lloyds Bank brands. And beyond the satisfaction of helping people a role with us brings other rewards We'll give you an initial cash package of £20,063 comprising a full time equivalent basic salary of £19,292 and a Flex cash pot of £771. This pot you can take as cash or spend on a wide range of options such as: Buying extra or selling holidays to suit from your 30 days leave (pro rata, including bank holidays) - ideal for half terms or that mini break. Extending the private medical cover you'll receive to family members. A Flex Card providing up to 15% discount with over 70 well known retailers. Tax/NI efficient electric vehicle (or bike) purchasing schemes paid through your monthly pay - supporting sustainability! In addition, you'll also be eligible for an annual bonus opportunity. There's also the following benefits: Various share schemes (including free shares) A generous pension contribution starting at 9% (rising to 15%) which comes with life cover of up to 8x salary. Further everyday discounts on the weekly food shop, travel and electronics/mobile through our PerksAtWork scheme. We also have a number of free health and well-being offerings and generous parental and adoption leave policies. Everything is geared to suit your lifestyle and you can also be sure that we're investing in your future! About our Northwest sites With a track record of developing, supporting and progressing colleagues in their careers, our sites enjoy the following facilities: Speke Estuary House Free on-site car parking and electric charging points An extensive canteen with a Starbucks coffee area A range of vending machines and free hot and cold drinks Rest areas with TVs etc. and a pool table for those team challenges Prayer & Quiet reflection rooms A kitchenette on each floor equipped fridges & microwaves On site shower & changing facilities Chester Cawley House Free on-site car parking and electric charging points An extensive canteen with a Costa coffee area A range of vending machines and free hot and cold drinks Rest areas with TVs etc. Prayer & Quiet reflection rooms A kitchenette on each floor equipped fridges & microwaves On site shower & changing facilities On site Gym that you can become a member of (and football pitches to hire) Access to green spaces to get those steps in So what's involved? You'll take inbound customer calls and doing your best to help the person at the other end of the line (we also connect via social media, web-chat and remote advice video calls). You'll show you care and understand what matters to them and if you don't know the answer then you'll have access to plenty of colleagues that do. From day one we'll teach you all about our products, processes and systems and you'll learn how respond to queries quickly and become better every day This is the sort of person we're after Crucially, you're a people person - working with your team to provide a really crucial service to millions of customers. The passion to put yourself in the customers' shoes, show empathy and be dedicated to resolving their query. The commitment to deliver on your promises and going above and beyond for your customer. There's no need for any previous financial services experience - we'll provide all the training required across a comprehensive 4-week training programme. We'll just need you to commit to a shift pattern for 12 months (after which you can request a change to your working pattern). We can also offer home-working as an option after 3 months if everything is going well Working Pattern Flexible Mixed pattern: This is a full time (35 paid hours per week) shift pattern called "Flexible Mixed" It is flexible from the premise that start / end times and non-working days change from week to week based on customer demand however you will be given notice of your pattern on an 8-week rolling basis enabling you to plan activities outside of work The pattern has various start times between 7am and 1pm You will be required to work a maximum of 5 days out of 7 days (based on a Monday-Sunday week) Over a 4-week period: There will be a maximum of 1 week where you'll be required to work post 8pm You will also be required to work a maximum of 2 weekend days - these could be a Saturday and or a Sunday and will be placed in any combination that best suits customer demand (when you work a weekend day, your non-working days in that week will be based on customer demand) About applying As a leading employer we're passionate about diversity and equal opportunity with industry recognition across gender, ethnicity, disability, LGBTQ+ and families. And just let us know if any reasonable adjustments are needed to our recruitment processes - we'll try to accommodate them Interested So if you have the passion for helping people we're looking for then we'd love to hear from you apply today At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Dec 18, 2022
Full time
End Date Sunday 01 January 2023 Salary Range We support agile working - click here for more information on agile working options. Agile Working Options Flexible / Variable Hours Job Description Summary Join our fantastic Customer Service team Job Description Start Date - 20/02/2023 At Lloyds Banking Group our primary purpose is to help Britain prosper And this is only realistic if we're making a genuine difference to Britain's people, its businesses and local communities. You can help us to make it possible We're currently looking for caring people to join our Northwest contact centre teams to support customers from our Halifax, Bank of Scotland and Lloyds Bank brands. And beyond the satisfaction of helping people a role with us brings other rewards We'll give you an initial cash package of £20,063 comprising a full time equivalent basic salary of £19,292 and a Flex cash pot of £771. This pot you can take as cash or spend on a wide range of options such as: Buying extra or selling holidays to suit from your 30 days leave (pro rata, including bank holidays) - ideal for half terms or that mini break. Extending the private medical cover you'll receive to family members. A Flex Card providing up to 15% discount with over 70 well known retailers. Tax/NI efficient electric vehicle (or bike) purchasing schemes paid through your monthly pay - supporting sustainability! In addition, you'll also be eligible for an annual bonus opportunity. There's also the following benefits: Various share schemes (including free shares) A generous pension contribution starting at 9% (rising to 15%) which comes with life cover of up to 8x salary. Further everyday discounts on the weekly food shop, travel and electronics/mobile through our PerksAtWork scheme. We also have a number of free health and well-being offerings and generous parental and adoption leave policies. Everything is geared to suit your lifestyle and you can also be sure that we're investing in your future! About our Northwest sites With a track record of developing, supporting and progressing colleagues in their careers, our sites enjoy the following facilities: Speke Estuary House Free on-site car parking and electric charging points An extensive canteen with a Starbucks coffee area A range of vending machines and free hot and cold drinks Rest areas with TVs etc. and a pool table for those team challenges Prayer & Quiet reflection rooms A kitchenette on each floor equipped fridges & microwaves On site shower & changing facilities Chester Cawley House Free on-site car parking and electric charging points An extensive canteen with a Costa coffee area A range of vending machines and free hot and cold drinks Rest areas with TVs etc. Prayer & Quiet reflection rooms A kitchenette on each floor equipped fridges & microwaves On site shower & changing facilities On site Gym that you can become a member of (and football pitches to hire) Access to green spaces to get those steps in So what's involved? You'll take inbound customer calls and doing your best to help the person at the other end of the line (we also connect via social media, web-chat and remote advice video calls). You'll show you care and understand what matters to them and if you don't know the answer then you'll have access to plenty of colleagues that do. From day one we'll teach you all about our products, processes and systems and you'll learn how respond to queries quickly and become better every day This is the sort of person we're after Crucially, you're a people person - working with your team to provide a really crucial service to millions of customers. The passion to put yourself in the customers' shoes, show empathy and be dedicated to resolving their query. The commitment to deliver on your promises and going above and beyond for your customer. There's no need for any previous financial services experience - we'll provide all the training required across a comprehensive 4-week training programme. We'll just need you to commit to a shift pattern for 12 months (after which you can request a change to your working pattern). We can also offer home-working as an option after 3 months if everything is going well Working Pattern Flexible Mixed pattern: This is a full time (35 paid hours per week) shift pattern called "Flexible Mixed" It is flexible from the premise that start / end times and non-working days change from week to week based on customer demand however you will be given notice of your pattern on an 8-week rolling basis enabling you to plan activities outside of work The pattern has various start times between 7am and 1pm You will be required to work a maximum of 5 days out of 7 days (based on a Monday-Sunday week) Over a 4-week period: There will be a maximum of 1 week where you'll be required to work post 8pm You will also be required to work a maximum of 2 weekend days - these could be a Saturday and or a Sunday and will be placed in any combination that best suits customer demand (when you work a weekend day, your non-working days in that week will be based on customer demand) About applying As a leading employer we're passionate about diversity and equal opportunity with industry recognition across gender, ethnicity, disability, LGBTQ+ and families. And just let us know if any reasonable adjustments are needed to our recruitment processes - we'll try to accommodate them Interested So if you have the passion for helping people we're looking for then we'd love to hear from you apply today At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
360 Resourcing Solutions
Blinds Sales Advisor Fitter
360 Resourcing Solutions Liverpool, Merseyside
Blinds Sales Advisor and Fitter Liverpool Self employed - full and part time positions available Our client is currently looking for a new Blinds Sales Advisor and Fitter for their Merseyside area. You will be joining a network of over 1100 self-employed advisors who operate locally and do just that. Imagine working for yourself, at your own pace, with hours that suit your needs and lifestyle. This position is a self-employed role and running your own business - with all leads being generated from the business. Our advisors in their first year earn a minimum of £30,000 in their first year Compuslory Requirements for Start Up: Manual Driving Licence Own Vehicle £750 upfront - Remaining balance can be paid in Installments Our client has been operating in their sector for over 50 years establishing themselves as a successful and well run business. Offering flexible working hours talored to you, With an earning potential that is totally up to you. Whether you want to do this full time or part-time with a current role. All the benefits of running your own local business without the worries: Our client will invest in advertising, so you do not need to worry about finding your own customers. You can focus on delivering a high level of service that will help your business to grow further through local recommendations and referrals. Flexible hours to suit your lifestyle. You decide when you want to work by managing your own diary and commitment. Run your business from home. Dedicated Support in growing your successful Local businesses. From a Business Development Manager, Local Account Manager and head office support. What our client expects from you: Be personable, approachable and confident when meeting new people Have a vehicle and valid UK driving licence Competent in DIY It is essential that you are able to deliver a professional service from your very first day and with our experience and knowledge, we have created the complete starter package at the best deal possible. An investment of £2,500 covers: Full Tool kit, including everything you need to measure and fit successfully. Samsung tablet - allowing you to process orders and manage your business. Branded work wear. Personalised business cards and leaflets for the lifetime of your business. A lifetime of training and support to ensure you succeed. This includes an initial 5 days training at our award winning Training Academy in Nottingham, followed by a further 5 days after the first 3 months to expand your business further. You will also have access to additional training courses at the Academy and online. If you would be interested in becoming our next Blinds Sales Advisor and Fitter, Please APPLY today and one of our team will be in contact.
Dec 18, 2022
Full time
Blinds Sales Advisor and Fitter Liverpool Self employed - full and part time positions available Our client is currently looking for a new Blinds Sales Advisor and Fitter for their Merseyside area. You will be joining a network of over 1100 self-employed advisors who operate locally and do just that. Imagine working for yourself, at your own pace, with hours that suit your needs and lifestyle. This position is a self-employed role and running your own business - with all leads being generated from the business. Our advisors in their first year earn a minimum of £30,000 in their first year Compuslory Requirements for Start Up: Manual Driving Licence Own Vehicle £750 upfront - Remaining balance can be paid in Installments Our client has been operating in their sector for over 50 years establishing themselves as a successful and well run business. Offering flexible working hours talored to you, With an earning potential that is totally up to you. Whether you want to do this full time or part-time with a current role. All the benefits of running your own local business without the worries: Our client will invest in advertising, so you do not need to worry about finding your own customers. You can focus on delivering a high level of service that will help your business to grow further through local recommendations and referrals. Flexible hours to suit your lifestyle. You decide when you want to work by managing your own diary and commitment. Run your business from home. Dedicated Support in growing your successful Local businesses. From a Business Development Manager, Local Account Manager and head office support. What our client expects from you: Be personable, approachable and confident when meeting new people Have a vehicle and valid UK driving licence Competent in DIY It is essential that you are able to deliver a professional service from your very first day and with our experience and knowledge, we have created the complete starter package at the best deal possible. An investment of £2,500 covers: Full Tool kit, including everything you need to measure and fit successfully. Samsung tablet - allowing you to process orders and manage your business. Branded work wear. Personalised business cards and leaflets for the lifetime of your business. A lifetime of training and support to ensure you succeed. This includes an initial 5 days training at our award winning Training Academy in Nottingham, followed by a further 5 days after the first 3 months to expand your business further. You will also have access to additional training courses at the Academy and online. If you would be interested in becoming our next Blinds Sales Advisor and Fitter, Please APPLY today and one of our team will be in contact.
Sopra Steria
Customer Care Representative - Days
Sopra Steria City, Liverpool
Looking for a fresh challenge in 2023? If you are experienced in a Customer Service focused role within the Contact Centre, Retail, Care or Hospitality industry we want to hear from you! An excellent opportunity has arisen to expand our team in 2023 and recruit several Advisor's to support on of SSCL's government client. The role will be answering incoming calls, responding to emails and Live Chat queries, being the first point of contact for customers to resolve these queries quickly and effectively. This exciting new role is working Monday to Sunday with shift times between the hours of 07:00am-10:00pm on a permanent contract (3 full weekends during a 10-week period) with a hybrid work pattern, working three days from home and two days from our Liverpool office. What you will be doing: Answer incoming calls and communicate with customers through a wide variety of digital communication methods within the time specified by the agreed service levels. Managing/maintaining customer relationships/expectations at all levels and ensuring that our customers are informed with accurate and reliable information Identifying and escalating any concerns that could lead to wide scale customer impact and liaise with internal colleagues across other departments to find appropriate solutions for the end customer Maintaining effective relationships with our regional providers through consistent communication whether verbal or written Working effectively as a team to provide a first-class service to the end customer Working with the wider Contact Centre team to ensure an approach that supports a positive working environment and culture Thorough effective questioning, to obtain a clear understanding of the calls being received and accurately entering all information into the system to support our regional teams with their drive for a first-time fix Providing a single point of contact for all reactive repair related enquiries What you'll bring: Proven customer service experience Excellent listening, verbal and written communication skills Articulate & able to develop good working relationships with colleagues & clients Able to use initiative & exercise sound judgement. Good Microsoft IT and computer skills It would be great if you did have: Previous experience working in a Customer Service environment Resilience and the ability to deal with challenging customers and situations Strong listening and empathy skills Employment type: Full time, Permanent with shifts between Monday to Sunday 07:00am-22:00pm (37.5hrs/5 shifts pw) Security Clearance Level: BPSS Location: Liverpool Internal Recruiter: Caroline Salary: £23,000 per annum plus 3% Flex fund Benefits: 25 days annual leave with the choice to buy additional days, life assurance (x4 death in service), pension and all employee bonus Loved reading about this job and want to know more about our company? SSCL is a leader in critical business support services for the largest Government departments, Defence, Police and CITB across the UK. We provide digital solutions and Innovation and Advisory services to improve end to end employee services including HR & Payroll, Finance, Procurement, Pensions Administration and Resourcing Services - enhancing the customer experience, enabling smarter public services. We employ more than 2,800 people who, with their in-depth client knowledge and our collaborative approach, sit at the heart of our business strategy. SSCL operates at size and scale across the UK Public Sector and has already delivered savings c£400 million - providing more funds for front line public services.
Dec 17, 2022
Full time
Looking for a fresh challenge in 2023? If you are experienced in a Customer Service focused role within the Contact Centre, Retail, Care or Hospitality industry we want to hear from you! An excellent opportunity has arisen to expand our team in 2023 and recruit several Advisor's to support on of SSCL's government client. The role will be answering incoming calls, responding to emails and Live Chat queries, being the first point of contact for customers to resolve these queries quickly and effectively. This exciting new role is working Monday to Sunday with shift times between the hours of 07:00am-10:00pm on a permanent contract (3 full weekends during a 10-week period) with a hybrid work pattern, working three days from home and two days from our Liverpool office. What you will be doing: Answer incoming calls and communicate with customers through a wide variety of digital communication methods within the time specified by the agreed service levels. Managing/maintaining customer relationships/expectations at all levels and ensuring that our customers are informed with accurate and reliable information Identifying and escalating any concerns that could lead to wide scale customer impact and liaise with internal colleagues across other departments to find appropriate solutions for the end customer Maintaining effective relationships with our regional providers through consistent communication whether verbal or written Working effectively as a team to provide a first-class service to the end customer Working with the wider Contact Centre team to ensure an approach that supports a positive working environment and culture Thorough effective questioning, to obtain a clear understanding of the calls being received and accurately entering all information into the system to support our regional teams with their drive for a first-time fix Providing a single point of contact for all reactive repair related enquiries What you'll bring: Proven customer service experience Excellent listening, verbal and written communication skills Articulate & able to develop good working relationships with colleagues & clients Able to use initiative & exercise sound judgement. Good Microsoft IT and computer skills It would be great if you did have: Previous experience working in a Customer Service environment Resilience and the ability to deal with challenging customers and situations Strong listening and empathy skills Employment type: Full time, Permanent with shifts between Monday to Sunday 07:00am-22:00pm (37.5hrs/5 shifts pw) Security Clearance Level: BPSS Location: Liverpool Internal Recruiter: Caroline Salary: £23,000 per annum plus 3% Flex fund Benefits: 25 days annual leave with the choice to buy additional days, life assurance (x4 death in service), pension and all employee bonus Loved reading about this job and want to know more about our company? SSCL is a leader in critical business support services for the largest Government departments, Defence, Police and CITB across the UK. We provide digital solutions and Innovation and Advisory services to improve end to end employee services including HR & Payroll, Finance, Procurement, Pensions Administration and Resourcing Services - enhancing the customer experience, enabling smarter public services. We employ more than 2,800 people who, with their in-depth client knowledge and our collaborative approach, sit at the heart of our business strategy. SSCL operates at size and scale across the UK Public Sector and has already delivered savings c£400 million - providing more funds for front line public services.
Resource Solutions
Hybrid - Client Relations Advisor, £22,500 - Liverpool
Resource Solutions Liverpool, Merseyside
Hybrid - Client Relations Advisor, £22,500 Liverpool Feeling a change coming on in the new year with your career? are you ready to have a fresh start in 2023 and kick start with a new exciting challenge? We are currently recruiting for one of the biggest Wealth Management firms based in Liverpool that sit just outside the big 4 firms in the UK. We are looking for talented and enthusiastic customer focused people to join a growing, vibrant and professional team. If you have experience in customer services, whether in retail, hospitality or call centre with a proven track record of delivering exceptional services to clients and customers, then we want to hear from you! This amazing opportunity is not just like any customer or client focused role, this offer great development opportunities and a chance to learn the world of wealth management which is just fantastic for that hungry candidate looking to take on an amazing new career. So if you come from a financial services background and or are just really passionate, punctual and dedicated to your customers, then please read on! Business Overview Our client is a leading integrated wealth management and professional services group, who look after all clients combined wealth and tax needs, personal and business. They support over 172,000 clients across the UK managing a huge £52.7billion in assets. Key Responsibilities & Duties Investigate client queries and liaise with internal and external departments/providers to resolve issues Follow up outstanding queries Update clients with developments on their queries via email/letter/telephone Meet and exceed individual and team targets, working as part of a strong team Generate quality business leads by spotting opportunities when dealing with clients and referring them to other areas of the business when appropriate Strict adherence to internal compliance procedures and T&C requirements Reporting of any suspicious transactions to the MLRO Undertaking training and competence as required by the business Experience & Skills Required Excellent written, verbal and interpersonal skills Previous sales experiences is not essential but advantageous Proven ability to be both credible professionally and able to build long term relationships with colleagues and clients Demonstrable business acumen together with experience in developing and implementing business plans Excellent communication and interpersonal skills are essential Must have a proven strong ethic of client / customer service Attention to detail Good organizational skills Demonstrate interest in the financial services industry Ability to work at pace and deliver against established personal and team targets If you feel like you fit the profile of what we are looking for, then please apply today!
Dec 06, 2022
Full time
Hybrid - Client Relations Advisor, £22,500 Liverpool Feeling a change coming on in the new year with your career? are you ready to have a fresh start in 2023 and kick start with a new exciting challenge? We are currently recruiting for one of the biggest Wealth Management firms based in Liverpool that sit just outside the big 4 firms in the UK. We are looking for talented and enthusiastic customer focused people to join a growing, vibrant and professional team. If you have experience in customer services, whether in retail, hospitality or call centre with a proven track record of delivering exceptional services to clients and customers, then we want to hear from you! This amazing opportunity is not just like any customer or client focused role, this offer great development opportunities and a chance to learn the world of wealth management which is just fantastic for that hungry candidate looking to take on an amazing new career. So if you come from a financial services background and or are just really passionate, punctual and dedicated to your customers, then please read on! Business Overview Our client is a leading integrated wealth management and professional services group, who look after all clients combined wealth and tax needs, personal and business. They support over 172,000 clients across the UK managing a huge £52.7billion in assets. Key Responsibilities & Duties Investigate client queries and liaise with internal and external departments/providers to resolve issues Follow up outstanding queries Update clients with developments on their queries via email/letter/telephone Meet and exceed individual and team targets, working as part of a strong team Generate quality business leads by spotting opportunities when dealing with clients and referring them to other areas of the business when appropriate Strict adherence to internal compliance procedures and T&C requirements Reporting of any suspicious transactions to the MLRO Undertaking training and competence as required by the business Experience & Skills Required Excellent written, verbal and interpersonal skills Previous sales experiences is not essential but advantageous Proven ability to be both credible professionally and able to build long term relationships with colleagues and clients Demonstrable business acumen together with experience in developing and implementing business plans Excellent communication and interpersonal skills are essential Must have a proven strong ethic of client / customer service Attention to detail Good organizational skills Demonstrate interest in the financial services industry Ability to work at pace and deliver against established personal and team targets If you feel like you fit the profile of what we are looking for, then please apply today!
24 Seven
Beauty Advisor - Liverpool
24 Seven Liverpool, Merseyside
This is an exciting opportunity to work across luxury beauty brands as a Passionate beauty advisor on a temporary basis for department stores in Liverpool and Surrounding area's. As the face of our many, globally recognized, iconic luxury brands it is a must that you provide world-class customer service, tailored to each customer's individual needs. You will be selling fragrances, Make-up and Skincare products from the best beauty brands. To be considered for this fantastic opportunity you must: Be friendly, outgoing and confident Be dedicated to your love for Beauty and customer relations Have experience working with beauty ( preferred but not essential ) Be immaculately presented and well spoken Have the drive to traffic stop and maximize sales Work well in a team and represent the brands values Have an upbeat work ethic Speak excellent English Have retail experience within the beauty industry Be available for regular work Preferably have Beauty Counter and fragrance experience however this is not a must If you feel you are a candidate of such a high calibre we would love to hear from you! Please note that only successful candidates will be contacted.
Dec 02, 2022
Full time
This is an exciting opportunity to work across luxury beauty brands as a Passionate beauty advisor on a temporary basis for department stores in Liverpool and Surrounding area's. As the face of our many, globally recognized, iconic luxury brands it is a must that you provide world-class customer service, tailored to each customer's individual needs. You will be selling fragrances, Make-up and Skincare products from the best beauty brands. To be considered for this fantastic opportunity you must: Be friendly, outgoing and confident Be dedicated to your love for Beauty and customer relations Have experience working with beauty ( preferred but not essential ) Be immaculately presented and well spoken Have the drive to traffic stop and maximize sales Work well in a team and represent the brands values Have an upbeat work ethic Speak excellent English Have retail experience within the beauty industry Be available for regular work Preferably have Beauty Counter and fragrance experience however this is not a must If you feel you are a candidate of such a high calibre we would love to hear from you! Please note that only successful candidates will be contacted.
Lloyds Banking Group
Customer Service Advisor - Liverpool
Lloyds Banking Group Liverpool, Lancashire
Customer Service Advisor - Liverpool Salary: £19,292 - £21,270 Site: Liverpool, Estuary House Start Date: 27th September 2022 Shift Pattern: Midday or Flexible Mixed Homeworking: Option to work from home after initial 3 month training and supervision At Lloyds Banking Group our primary purpose is to help Britain prosper. And this is only realistic if we're making a genuine difference to Britain's people, its businesses and local communities. You can help us to make it possible. We're currently looking for caring people to join our contact centre teams to support customers from our Halifax, Bank of Scotland and Lloyds Bank brands. We'll give you an initial cash package of £20,063 comprising a full time equivalent basic salary of £19,292 and a Flex cash pot of £771. This pot you can take as cash or spend on a wide range of options such as: Buying extra or selling holidays to suit from your 30 days leave (pro rata, including bank holidays) - ideal for half terms or that mini break. Extending the private medical cover you'll receive to family members. A Flex Card providing up to 15% discount with over 70 well known retailers. Tax/NI efficient electric vehicle (or bike) purchasing schemes paid through your monthly pay - supporting sustainability! In addition, you'll also be eligible for an annual bonus opportunity. There's also the following benefits: Various share schemes (including free shares) A generous pension contribution starting at 9% (rising to 15%) which comes with life cover of up to 8x salary. Further everyday discounts on the weekly food shop, travel and electronics/mobile through our PerksAtWork scheme. We also have a number of free health and well-being offerings and generous maternity/paternity and adoption leave policies. Everything is geared to suit your lifestyle... and you can also be sure that we're investing in your future! About our Speke Estuary House site... With a track record for developing, supporting and progressing colleagues in their careers (98 promotions year to date) this site enjoys the following facilities: Free on-site car parking and electric charging points An extensive canteen with a Starbucks coffee area A range of vending machines and free hot and cold drinks Rest areas with TVs etc. and a pool table for those team challenges Prayer & Quiet reflection rooms A kitchenette on each floor equipped fridges & microwaves On site shower & changing facilities So what's involved? You'll take inbound customer calls and doing your best to help the person at the other end of the line (we also connect via social media, web-chat and remote advice video calls). You'll show you care and understand what matters to them and if you don't know the answer then you'll have access to plenty of colleagues that do. From day one we'll teach you all about our products, processes and systems and you'll learn how respond to queries quickly and become better every day... This is the sort of person we're after... Crucially, you're a people person - working with your team to provide a really crucial service to millions of customers. The passion to put yourself in the customers' shoes, show empathy and be dedicated to resolving their query. The commitment to deliver on your promises and going above and beyond for your customer. There's no need for any previous financial services experience - we'll provide all the training required across a comprehensive 4-week training programme. We'll just need you to commit to a shift pattern for 12 months (after which you can request a change to your working pattern). We can also offer home-working as an option after 3 months if everything is going well... Midday Working Pattern: This is a full time (35 paid hours per week) shift pattern called "Midday" It is flexible from the premise that start / end times and non-working days change from week to week based on customer demand however you will be given notice of your pattern on an 8-week rolling basis enabling you to plan activities outside of work The pattern has various start times between 11am and 1pm You will be required to work a maximum of 5 days out of 7 days (based on a Monday-Sunday week) Over a 4-week period: There will be a maximum of 2 weeks where you'll be required to work post 8pm You will also be required to work a maximum of 2 weekend days - these could be a Saturday and or a Sunday and will be placed in any combination that best suits customer demand (when you work a weekend day, your non-working days in that week will be based on customer demand) Flexible Mixed Working Pattern: This is a full time (35 paid hours per week) shift pattern called "Flexible Mixed" It is flexible from the premise that start / end times and non-working days change from week to week based on customer demand however you will be given notice of your pattern on an 8-week rolling basis enabling you to plan activities outside of work The pattern has various start times between 7am and 3pm You will be required to work a maximum of 5 days out of 7 days (based on a Monday-Sunday week) Over a 4-week period: There will be a maximum of 1 week where you'll be required to work post 8pm You will also be required to work a maximum of 2 weekend days - these could be a Saturday and or a Sunday and will be placed in any combination that best suits customer demand (when you work a weekend day, your non-working days in that week will be based on customer demand) About applying As a leading employer we're passionate about diversity and equal opportunity with industry recognition across gender, ethnicity, disability, LGBTQ+ and families. And just let us know if any reasonable adjustments are needed to our recruitment processes - we'll try to accommodate them... Interested? So if you have the passion for helping people we're looking for then we'd love to hear from you...apply today At Lloyds Banking Group, we're driven by a clear purpose; to help Britain recover. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Aug 04, 2022
Full time
Customer Service Advisor - Liverpool Salary: £19,292 - £21,270 Site: Liverpool, Estuary House Start Date: 27th September 2022 Shift Pattern: Midday or Flexible Mixed Homeworking: Option to work from home after initial 3 month training and supervision At Lloyds Banking Group our primary purpose is to help Britain prosper. And this is only realistic if we're making a genuine difference to Britain's people, its businesses and local communities. You can help us to make it possible. We're currently looking for caring people to join our contact centre teams to support customers from our Halifax, Bank of Scotland and Lloyds Bank brands. We'll give you an initial cash package of £20,063 comprising a full time equivalent basic salary of £19,292 and a Flex cash pot of £771. This pot you can take as cash or spend on a wide range of options such as: Buying extra or selling holidays to suit from your 30 days leave (pro rata, including bank holidays) - ideal for half terms or that mini break. Extending the private medical cover you'll receive to family members. A Flex Card providing up to 15% discount with over 70 well known retailers. Tax/NI efficient electric vehicle (or bike) purchasing schemes paid through your monthly pay - supporting sustainability! In addition, you'll also be eligible for an annual bonus opportunity. There's also the following benefits: Various share schemes (including free shares) A generous pension contribution starting at 9% (rising to 15%) which comes with life cover of up to 8x salary. Further everyday discounts on the weekly food shop, travel and electronics/mobile through our PerksAtWork scheme. We also have a number of free health and well-being offerings and generous maternity/paternity and adoption leave policies. Everything is geared to suit your lifestyle... and you can also be sure that we're investing in your future! About our Speke Estuary House site... With a track record for developing, supporting and progressing colleagues in their careers (98 promotions year to date) this site enjoys the following facilities: Free on-site car parking and electric charging points An extensive canteen with a Starbucks coffee area A range of vending machines and free hot and cold drinks Rest areas with TVs etc. and a pool table for those team challenges Prayer & Quiet reflection rooms A kitchenette on each floor equipped fridges & microwaves On site shower & changing facilities So what's involved? You'll take inbound customer calls and doing your best to help the person at the other end of the line (we also connect via social media, web-chat and remote advice video calls). You'll show you care and understand what matters to them and if you don't know the answer then you'll have access to plenty of colleagues that do. From day one we'll teach you all about our products, processes and systems and you'll learn how respond to queries quickly and become better every day... This is the sort of person we're after... Crucially, you're a people person - working with your team to provide a really crucial service to millions of customers. The passion to put yourself in the customers' shoes, show empathy and be dedicated to resolving their query. The commitment to deliver on your promises and going above and beyond for your customer. There's no need for any previous financial services experience - we'll provide all the training required across a comprehensive 4-week training programme. We'll just need you to commit to a shift pattern for 12 months (after which you can request a change to your working pattern). We can also offer home-working as an option after 3 months if everything is going well... Midday Working Pattern: This is a full time (35 paid hours per week) shift pattern called "Midday" It is flexible from the premise that start / end times and non-working days change from week to week based on customer demand however you will be given notice of your pattern on an 8-week rolling basis enabling you to plan activities outside of work The pattern has various start times between 11am and 1pm You will be required to work a maximum of 5 days out of 7 days (based on a Monday-Sunday week) Over a 4-week period: There will be a maximum of 2 weeks where you'll be required to work post 8pm You will also be required to work a maximum of 2 weekend days - these could be a Saturday and or a Sunday and will be placed in any combination that best suits customer demand (when you work a weekend day, your non-working days in that week will be based on customer demand) Flexible Mixed Working Pattern: This is a full time (35 paid hours per week) shift pattern called "Flexible Mixed" It is flexible from the premise that start / end times and non-working days change from week to week based on customer demand however you will be given notice of your pattern on an 8-week rolling basis enabling you to plan activities outside of work The pattern has various start times between 7am and 3pm You will be required to work a maximum of 5 days out of 7 days (based on a Monday-Sunday week) Over a 4-week period: There will be a maximum of 1 week where you'll be required to work post 8pm You will also be required to work a maximum of 2 weekend days - these could be a Saturday and or a Sunday and will be placed in any combination that best suits customer demand (when you work a weekend day, your non-working days in that week will be based on customer demand) About applying As a leading employer we're passionate about diversity and equal opportunity with industry recognition across gender, ethnicity, disability, LGBTQ+ and families. And just let us know if any reasonable adjustments are needed to our recruitment processes - we'll try to accommodate them... Interested? So if you have the passion for helping people we're looking for then we'd love to hear from you...apply today At Lloyds Banking Group, we're driven by a clear purpose; to help Britain recover. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
SCS
Sales Advisor
SCS Liverpool, Lancashire
Fancy being in a room full of comfy sofas every day? Like a warm and friendly atmosphere to work in? Would you like to help our fantastic customers to create a home they love? We think you'd love it at ScS. Come and join the ScS team as a Sales Advisor. __________________________________________________________________________________________ All about ScS ScS has been around for more than 125 years, and in that time we've got to know a thing or two about providing great furniture and flooring for our customers. Joining one of our 99 showrooms across the UK, you'll be welcomed into the ScS team. There's about 2,000 of us at ScS, and we're all a canny bunch. As a company our purpose is simple - we're on a mission to help customers create a home they love. And that's where you come in… About you The most important thing for us is that you're the right fit for our team. And if you've got a knack for making customers smile, can work confidently within a team environment and have buckets of energy and motivation, then we think you'd be perfect. While sales experience can sometimes be an advantage, it's not a game-changer - personality and the ability to learn new skills is just as important! The kind of things you'll be up to… Supporting and asking questions to help customers find the perfect piece of furniture or flooring for their home Completing customer orders through our tablets and processing finance applications Working with the team to deliver sales targets for the showroom as well as for you personally Making sure our showrooms look their best through general housekeeping, cleaning and moving furniture when it's needed Helping to make sure our showrooms are warm, friendly, safe environments for everyone within them Perks of the job Salary and earnings of £17,744 - £18,903 with an realistic OTE of £30,000 (there's no limit to the commission you can earn in store). Support financially in your first three months (guaranteed earnings) Three weekend days off a month Access to 100s of high street discounts and more - holiday discounts, gym discounts, cinema discounts, evouchers, cashback and more! Flexible working arrangements welcomed Access to our 'Suite Treats' colleague sales scheme, for discounted furniture and flooring Access to our dedicated Employee Assistance Programme - to give you free access to advice and information on a range of topics Cycle to Work scheme Long service benefits
Jan 18, 2022
Full time
Fancy being in a room full of comfy sofas every day? Like a warm and friendly atmosphere to work in? Would you like to help our fantastic customers to create a home they love? We think you'd love it at ScS. Come and join the ScS team as a Sales Advisor. __________________________________________________________________________________________ All about ScS ScS has been around for more than 125 years, and in that time we've got to know a thing or two about providing great furniture and flooring for our customers. Joining one of our 99 showrooms across the UK, you'll be welcomed into the ScS team. There's about 2,000 of us at ScS, and we're all a canny bunch. As a company our purpose is simple - we're on a mission to help customers create a home they love. And that's where you come in… About you The most important thing for us is that you're the right fit for our team. And if you've got a knack for making customers smile, can work confidently within a team environment and have buckets of energy and motivation, then we think you'd be perfect. While sales experience can sometimes be an advantage, it's not a game-changer - personality and the ability to learn new skills is just as important! The kind of things you'll be up to… Supporting and asking questions to help customers find the perfect piece of furniture or flooring for their home Completing customer orders through our tablets and processing finance applications Working with the team to deliver sales targets for the showroom as well as for you personally Making sure our showrooms look their best through general housekeeping, cleaning and moving furniture when it's needed Helping to make sure our showrooms are warm, friendly, safe environments for everyone within them Perks of the job Salary and earnings of £17,744 - £18,903 with an realistic OTE of £30,000 (there's no limit to the commission you can earn in store). Support financially in your first three months (guaranteed earnings) Three weekend days off a month Access to 100s of high street discounts and more - holiday discounts, gym discounts, cinema discounts, evouchers, cashback and more! Flexible working arrangements welcomed Access to our 'Suite Treats' colleague sales scheme, for discounted furniture and flooring Access to our dedicated Employee Assistance Programme - to give you free access to advice and information on a range of topics Cycle to Work scheme Long service benefits
Sky
Retail Sales Advisor (Liverpool Shop) - Part Time
Sky Liverpool, Lancashire
Want to do the best work of your life? Make your mark at Europe's leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. Over the last few years, Sky Retail has continued to innovate and has become a market leader in the mid-mall retail space. As we look to the future, we're reviewing ways we can continue building a strong route to market, amplify our presence and create even better experiences for our customers by opening physical shops. Join our team as a Part Time Retail Sales Advisor earning £12,250 up to £17,500 per annum. You'll enjoy the flexibility and support you need to make an impact: making fans of the products you love, hitting targets and delivering cracking customer service with an opportunity to earn uncapped commission. What you'll do: - Work 20 hours over 5 days out of 7. - With no barriers and no doors, you'll be meeting our customers face to face to discuss the latest and greatest Sky has to offer. - Spend time understanding our customers' needs to offer the best solution. - Focus on selling the right package to the right customer - Demonstrate expertise about our products, we're fans too! What you'll bring: - Brilliant listening skills - Ability to empathise and understand our customers - A healthy streak of team ambition through sales - A passion for working as a sales team to help customers Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. The Benefits: There's a reason people can't stop talking about #LifeAtSky . Our great range of benefits really are something special, here are just a few: - Free Sky Q, for the TV you love all in one place - Discounted Mobile and broadband - Bonus incentives - A range of benefits to support you in all areas of your finances, health and lifestyle, such as, a generous pension plan, healthcare, sharesave and discounts to over 800 retailers. In addition to all these great benefits, you'll have the opportunity to take part in 'Time to Care', our commitment to give each colleague the opportunity to volunteer for up to 1 hour per week. All part of Sky's pledge to help tackle loneliness for our customers and in our communities. Where you'll work: Your base site will be in our Sky Retail Shop within the Liverpool One Shopping Mall, 5 wall street, Liverpool L1 8JQ. Your base site will be in Liverpool shop, however due to the ongoing coronavirus pandemic, we're having to flex our recruitment and working practices to ensure we keep you and our staff safe. If you're invited to an interview, it's likely this will be a virtual interview using video, and we'll do our best to make the process smooth and straight forward for you. Should you be successful for this role, it's likely you'll need to spend some of your time working from home to begin with. You may be required to return to working full time at your base location with short notice, in line with any changes to government guidance, but we'll talk to you about this in more detail at the right time. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 08, 2021
Full time
Want to do the best work of your life? Make your mark at Europe's leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. Over the last few years, Sky Retail has continued to innovate and has become a market leader in the mid-mall retail space. As we look to the future, we're reviewing ways we can continue building a strong route to market, amplify our presence and create even better experiences for our customers by opening physical shops. Join our team as a Part Time Retail Sales Advisor earning £12,250 up to £17,500 per annum. You'll enjoy the flexibility and support you need to make an impact: making fans of the products you love, hitting targets and delivering cracking customer service with an opportunity to earn uncapped commission. What you'll do: - Work 20 hours over 5 days out of 7. - With no barriers and no doors, you'll be meeting our customers face to face to discuss the latest and greatest Sky has to offer. - Spend time understanding our customers' needs to offer the best solution. - Focus on selling the right package to the right customer - Demonstrate expertise about our products, we're fans too! What you'll bring: - Brilliant listening skills - Ability to empathise and understand our customers - A healthy streak of team ambition through sales - A passion for working as a sales team to help customers Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. The Benefits: There's a reason people can't stop talking about #LifeAtSky . Our great range of benefits really are something special, here are just a few: - Free Sky Q, for the TV you love all in one place - Discounted Mobile and broadband - Bonus incentives - A range of benefits to support you in all areas of your finances, health and lifestyle, such as, a generous pension plan, healthcare, sharesave and discounts to over 800 retailers. In addition to all these great benefits, you'll have the opportunity to take part in 'Time to Care', our commitment to give each colleague the opportunity to volunteer for up to 1 hour per week. All part of Sky's pledge to help tackle loneliness for our customers and in our communities. Where you'll work: Your base site will be in our Sky Retail Shop within the Liverpool One Shopping Mall, 5 wall street, Liverpool L1 8JQ. Your base site will be in Liverpool shop, however due to the ongoing coronavirus pandemic, we're having to flex our recruitment and working practices to ensure we keep you and our staff safe. If you're invited to an interview, it's likely this will be a virtual interview using video, and we'll do our best to make the process smooth and straight forward for you. Should you be successful for this role, it's likely you'll need to spend some of your time working from home to begin with. You may be required to return to working full time at your base location with short notice, in line with any changes to government guidance, but we'll talk to you about this in more detail at the right time. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

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