Snc-Lavalin
Manchester, Lancashire
Senior/Principal Mechanical Engineer page is loaded Senior/Principal Mechanical Engineerlocations: GB.Manchester.Piccadilly: GB.Belfast - The Vantage: GB.Newcastle upon Tyne.Albany Court: GB.Glasgow.2 Atlantic Square York Street: GB.Leeds.Thorpe Parktime type: Full timeposted on: Posted Todayjob requisition id: R-152591 Job Description Overview Shape the Future of our cities and environments. Are you a MechanicalJoin and take a leading role in shaping the future of our cities and environments.We are looking for an energetic and experienced Senior/Principal Mechanical Engineer to join our team within the Design & Advanced Technology (D&AT) Practice of . You'll be part of a talented, multi-disciplinary team delivering cutting edge, iconic projects to our Water market clients - clients such as United Utilities, Yorkshire Water, Scottish Water, Northern Ireland Water, as well as other regional water authorities.As a key member of our team, you'll play a vital role in delivering transformational programmes for critical UK infrastructure, with opportunities to work on landmark engineering projects both domestically and internationally. We're committed to providing industry-leading solutions throughout the project lifecycle, adding value through client-side and construction-phase support.Become part of a team where every voice matters, and together we can tackle our clients' toughest challenges. We foster a diverse and inclusive environment where world-class talent thrives without boundaries. For us, collaboration isn't a buzzword. We value the different perspectives our people bring and recognise everyone for their contributions equally.We also know that different people have different priorities, which is why we're here to support you with whatever you need.We offer hybrid working which involves 3 days per week being office/site based. This position is based in our Belfast, Edinburgh, Glasgow, Leeds, Manchester or Newcastle offices. Your roleThe role will offer a challenging and rewarding opportunity to apply knowledge, experience, and problem-solving skills whilst providing good opportunities for career development.As Senior/Principal Mechanical Engineer in the D&AT practice, the successful candidate would have the following responsibilities: Coordinate or manage a team of Mechanical engineers for delivery of technical design work on complex multi-disciplinary projects following relevant national and project specific design codes and standards, and to high-quality levels in areas such as pumping systems and water & wastewater treatment design. Responsible for producing and reviewing technical deliverables such as design reports, drawings, calculations, and scopes of work with defined scope. Provide technical input into project design deliverables for Mechanical aspects of complex multi-disciplinary projects and work with the project management team to successfully manage time and budgets to key project milestones and programmes. Collaborate with client, operational, project, or service activities within your immediate team and other related AtkinsRéalis teams. Provide mentorship to less experienced colleagues and help to grow the Mechanical Engineering capabilities within the local team. Work independently with minimal technical guidance. Exercise personal judgement to solve difficult problems where appropriate and provide guidance to junior team members. Provide technical support for bid proposals. Work closely with a multi-disciplinary team in the UK and overseas to deliver integrated design solutions. Adhere to quality assurance standards in design including check and review of own work as well as others. About you A degree in Mechanical Engineering or equivalent. Chartered or Incorporated Mechanical Engineer. Proven experience in coordinating or managing a Mechanical engineering design delivery team for a design consultancy including within a multi-disciplinary environment. Takes broad perspective to identify innovative solutions to design problems. The role requires comprehensive knowledge and proven practical experience in the design integration of a wide range of mechanical equipment, including pumps, blowers, screens, and chemical dosing systems. Additionally, it demands a thorough understanding of current UK design standards, relevant legislation, and established industry practices. Practical knowledge of current design codes and standards as well as industry best practices, including a strong understanding of legislation such as CDM and DSEAR. Ability to work independently with minimal technical guidance. Proficiency in applicable analytical software and related tools. Experience in Water market is preferable. Demonstrates strong communication skills, with the ability to convey technical concepts clearly and effectively within diverse multi-disciplinary teams. A proactive, highly motivated mindset with a collaborative approach to drive teamwork and shared success across projects.Meet some but not all of the love to hear from you! Please submit your CV along with a cover letter letting us know your motivation for applying and highlighting how your skills and experience align with the role. Reward & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
Senior/Principal Mechanical Engineer page is loaded Senior/Principal Mechanical Engineerlocations: GB.Manchester.Piccadilly: GB.Belfast - The Vantage: GB.Newcastle upon Tyne.Albany Court: GB.Glasgow.2 Atlantic Square York Street: GB.Leeds.Thorpe Parktime type: Full timeposted on: Posted Todayjob requisition id: R-152591 Job Description Overview Shape the Future of our cities and environments. Are you a MechanicalJoin and take a leading role in shaping the future of our cities and environments.We are looking for an energetic and experienced Senior/Principal Mechanical Engineer to join our team within the Design & Advanced Technology (D&AT) Practice of . You'll be part of a talented, multi-disciplinary team delivering cutting edge, iconic projects to our Water market clients - clients such as United Utilities, Yorkshire Water, Scottish Water, Northern Ireland Water, as well as other regional water authorities.As a key member of our team, you'll play a vital role in delivering transformational programmes for critical UK infrastructure, with opportunities to work on landmark engineering projects both domestically and internationally. We're committed to providing industry-leading solutions throughout the project lifecycle, adding value through client-side and construction-phase support.Become part of a team where every voice matters, and together we can tackle our clients' toughest challenges. We foster a diverse and inclusive environment where world-class talent thrives without boundaries. For us, collaboration isn't a buzzword. We value the different perspectives our people bring and recognise everyone for their contributions equally.We also know that different people have different priorities, which is why we're here to support you with whatever you need.We offer hybrid working which involves 3 days per week being office/site based. This position is based in our Belfast, Edinburgh, Glasgow, Leeds, Manchester or Newcastle offices. Your roleThe role will offer a challenging and rewarding opportunity to apply knowledge, experience, and problem-solving skills whilst providing good opportunities for career development.As Senior/Principal Mechanical Engineer in the D&AT practice, the successful candidate would have the following responsibilities: Coordinate or manage a team of Mechanical engineers for delivery of technical design work on complex multi-disciplinary projects following relevant national and project specific design codes and standards, and to high-quality levels in areas such as pumping systems and water & wastewater treatment design. Responsible for producing and reviewing technical deliverables such as design reports, drawings, calculations, and scopes of work with defined scope. Provide technical input into project design deliverables for Mechanical aspects of complex multi-disciplinary projects and work with the project management team to successfully manage time and budgets to key project milestones and programmes. Collaborate with client, operational, project, or service activities within your immediate team and other related AtkinsRéalis teams. Provide mentorship to less experienced colleagues and help to grow the Mechanical Engineering capabilities within the local team. Work independently with minimal technical guidance. Exercise personal judgement to solve difficult problems where appropriate and provide guidance to junior team members. Provide technical support for bid proposals. Work closely with a multi-disciplinary team in the UK and overseas to deliver integrated design solutions. Adhere to quality assurance standards in design including check and review of own work as well as others. About you A degree in Mechanical Engineering or equivalent. Chartered or Incorporated Mechanical Engineer. Proven experience in coordinating or managing a Mechanical engineering design delivery team for a design consultancy including within a multi-disciplinary environment. Takes broad perspective to identify innovative solutions to design problems. The role requires comprehensive knowledge and proven practical experience in the design integration of a wide range of mechanical equipment, including pumps, blowers, screens, and chemical dosing systems. Additionally, it demands a thorough understanding of current UK design standards, relevant legislation, and established industry practices. Practical knowledge of current design codes and standards as well as industry best practices, including a strong understanding of legislation such as CDM and DSEAR. Ability to work independently with minimal technical guidance. Proficiency in applicable analytical software and related tools. Experience in Water market is preferable. Demonstrates strong communication skills, with the ability to convey technical concepts clearly and effectively within diverse multi-disciplinary teams. A proactive, highly motivated mindset with a collaborative approach to drive teamwork and shared success across projects.Meet some but not all of the love to hear from you! Please submit your CV along with a cover letter letting us know your motivation for applying and highlighting how your skills and experience align with the role. Reward & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
TÜV SÜD Energietechnik GmbH Baden-Württemberg
Fareham, Hampshire
TÜV SÜD - A global leader in the field of testing, inspection, management system certification and product certification renowned for quality, integrity and technical excellence. Established more than 150 years ago in Germany, TÜV SÜD is a leading global provider of technical services with more than 28,000 highly skilled employees across 1,000 offices worldwide. TÜV SÜD offers a wide range of testing & product certification, inspection, auditing & system certification, training and knowledge services. We are a premium quality, safety, and sustainability solutions provider. Role Overview This is an exciting opportunity to join our Innovations Group as a Software Project Manager focused on the delivery of internal process digitization and automation solutions. You will lead the end-to-end management of software projects that streamline and automate business processes, working closely with internal stakeholders across multiple departments. The ideal candidate will have a strong background in software project management, excellent communication skills, and a passion for driving operational efficiency through technology. This role will require the individual to spend 2 days per week at our Fareham location (with the other 3 days a week available for remote working if desired). Please note this role does not offer Skilled Worker Visa Sponsorship. Main Duties & Responsibilities Lead the planning, execution, and delivery of internal software projects, ensuring solutions meet business requirements and are delivered on time. Act as the primary liaison between business stakeholders, software development teams, and IT, translating business needs into technical requirements. Define project scope, goals, and deliverables in collaboration with internal stakeholders and technical teams. Facilitate regular project updates and communicate progress, risks, and issues to senior management and key stakeholders. Drive team collaboration and foster a culture of continuous improvement in project delivery and internal processes. Utilize Azure DevOps and agile methodologies to enhance project visibility, tracking, and reporting. Ensure compliance with company policies, data security standards, and software project management best practices. Essential Criteria - the successful candidate will have/be Recent experience in software project management, ideally delivering internal business solutions or process automation tools. Strong understanding of internal stakeholder needs and the ability to translate business processes into technical requirements. Excellent team player with a proactive, positive approach to change and self-development. Outstanding communication skills-written, verbal, and interpersonal-with the ability to engage both technical and non-technical colleagues. Exceptional organizational skills and the ability to manage multiple priorities in a dynamic environment. Demonstrated ability to deliver results, plan for contingencies, and identify opportunities for process improvement. Proficient user of project management and collaboration tools (e.g., Jira, Azure DevOps, MS Project) and excellent Microsoft Office skills. Alignment to our core values of "Own it", "Improve it" & "Make it Positive". Self-driven and results-oriented, with a passion for leveraging technology to improve business operations. Experience working in a technical or regulated industry. Experience with Agile or hybrid project management methodologies. Knowledge of data privacy, information security, or compliance requirements in software delivery. Experience working with cross-functional teams and managing change in a complex organization. Further Information TÜV SÜD in the UK offers a competitive salary and benefits package that includes a minimum of 33 days holiday entitlement (for full-time employees, including public holidays), a contributory Group Personal Pension Plan and a non-contributory Group Life Assurance Scheme. We also offer various Salary Exchange/Sacrifice schemes (buying/selling holiday, cycle to work scheme, pensions), incentive schemes and comprehensive wellbeing support (Employee Assistance Programme, Dental Scheme and Occupational Health services). Dependent on their role, employees may also be eligible for hybrid/permanent homeworking, a Company Car/Car Allowance and Private Medical Insurance. We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are TÜV SÜD. Work Area: Digital, IT, IT Security & Safety Country/Region: United Kingdom Job Location: Fareham Working Model: Hybrid Employment Type: Full time / regular Company: TUV SUD Ltd. Org Unit Code: INS2 Requisition ID: 1405
TÜV SÜD - A global leader in the field of testing, inspection, management system certification and product certification renowned for quality, integrity and technical excellence. Established more than 150 years ago in Germany, TÜV SÜD is a leading global provider of technical services with more than 28,000 highly skilled employees across 1,000 offices worldwide. TÜV SÜD offers a wide range of testing & product certification, inspection, auditing & system certification, training and knowledge services. We are a premium quality, safety, and sustainability solutions provider. Role Overview This is an exciting opportunity to join our Innovations Group as a Software Project Manager focused on the delivery of internal process digitization and automation solutions. You will lead the end-to-end management of software projects that streamline and automate business processes, working closely with internal stakeholders across multiple departments. The ideal candidate will have a strong background in software project management, excellent communication skills, and a passion for driving operational efficiency through technology. This role will require the individual to spend 2 days per week at our Fareham location (with the other 3 days a week available for remote working if desired). Please note this role does not offer Skilled Worker Visa Sponsorship. Main Duties & Responsibilities Lead the planning, execution, and delivery of internal software projects, ensuring solutions meet business requirements and are delivered on time. Act as the primary liaison between business stakeholders, software development teams, and IT, translating business needs into technical requirements. Define project scope, goals, and deliverables in collaboration with internal stakeholders and technical teams. Facilitate regular project updates and communicate progress, risks, and issues to senior management and key stakeholders. Drive team collaboration and foster a culture of continuous improvement in project delivery and internal processes. Utilize Azure DevOps and agile methodologies to enhance project visibility, tracking, and reporting. Ensure compliance with company policies, data security standards, and software project management best practices. Essential Criteria - the successful candidate will have/be Recent experience in software project management, ideally delivering internal business solutions or process automation tools. Strong understanding of internal stakeholder needs and the ability to translate business processes into technical requirements. Excellent team player with a proactive, positive approach to change and self-development. Outstanding communication skills-written, verbal, and interpersonal-with the ability to engage both technical and non-technical colleagues. Exceptional organizational skills and the ability to manage multiple priorities in a dynamic environment. Demonstrated ability to deliver results, plan for contingencies, and identify opportunities for process improvement. Proficient user of project management and collaboration tools (e.g., Jira, Azure DevOps, MS Project) and excellent Microsoft Office skills. Alignment to our core values of "Own it", "Improve it" & "Make it Positive". Self-driven and results-oriented, with a passion for leveraging technology to improve business operations. Experience working in a technical or regulated industry. Experience with Agile or hybrid project management methodologies. Knowledge of data privacy, information security, or compliance requirements in software delivery. Experience working with cross-functional teams and managing change in a complex organization. Further Information TÜV SÜD in the UK offers a competitive salary and benefits package that includes a minimum of 33 days holiday entitlement (for full-time employees, including public holidays), a contributory Group Personal Pension Plan and a non-contributory Group Life Assurance Scheme. We also offer various Salary Exchange/Sacrifice schemes (buying/selling holiday, cycle to work scheme, pensions), incentive schemes and comprehensive wellbeing support (Employee Assistance Programme, Dental Scheme and Occupational Health services). Dependent on their role, employees may also be eligible for hybrid/permanent homeworking, a Company Car/Car Allowance and Private Medical Insurance. We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are TÜV SÜD. Work Area: Digital, IT, IT Security & Safety Country/Region: United Kingdom Job Location: Fareham Working Model: Hybrid Employment Type: Full time / regular Company: TUV SUD Ltd. Org Unit Code: INS2 Requisition ID: 1405
AXA Group
Claims Manager, London Wholesale Property London, UK At AXA XL our Claims team sets us apart. Our experienced Claims professionals use their specialised expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement. You create an environment that fosters collaboration, customer service and colleague development. And you build a team of passionate and innovative claims experts who see success as a reason to roll up their sleeves and drive for improvement. Our Property claims team manage and resolve claims for our customers. They work closely together to bring claims to resolution. This is achieved through the interaction and collaboration with the practice leader and the underwriting team and with brokers, clients and experts, taking ownership of critical issues relating to the claims management. This is a fantastic role supporting the Head of Property & Casualty Claims in the management of the UK & Lloyd's London Wholesale Open Market claims portfolio and effectively oversee direct reports. You'll lead direct reports to ensure technical and quality service levels are met. Manage workload and actively provide technical oversight and coaching. Drive files to resolution to achieve the best possible outcomes for AXA XL and its clients by resolving and settling claims proactively. Ensure appropriate management and oversight of internal and external relationships with early identification of issues and proactive resolution. You will also be responsible for ensuring portfolio oversight and insights and provided to stakeholders to make better informed decisions. In this role you will collaborate with claims leadership, claims handlers, underwriting counterparts, claims legal, brokers and clients as required. Maintain necessary reporting and controls as delegated by the Head of Property & Casualty Claims. Drive a culture of continuous improvement and learning within the claims team and actively support short- and long-term improvement initiatives. Demonstrate AXA XL behaviours and values at all times. What you'll be doing What will your essential responsibilities include? Lead and oversee a team of claim handlers managing Property claims, ensuring effective coverage analysis, investigation, evaluation, reserving and resolution in line with AXA XL guidelines, service standards and regulatory requirements. Own the performance, engagement and development of the team, including goal setting, performance management, technical coaching, succession planning and the identification and development of high potential talent, fostering a culture of constructive feedback and continuous learning. Manage a personal portfolio of claims and provide oversight of team portfolios, including direct handling of highly complex or large loss claims, identification of trends, reporting, and resolution of significant or problematic issues. Provide oversight of large losses and proactively manage litigation strategy on complex claims, including selection and management of external counsel in collaboration with management, Litigation and Claims teams, ensuring adherence to litigation management principles. Build and maintain strategic relationships with brokers, clients, underwriters, actuaries and Practice teams, including supporting new business and renewal activity, client training, marketing, business development and retention initiatives. Review and manage external vendor and Enterprise Shared Services performance across the portfolio, providing guidance and monitoring service delivery to ensure high customer service standards. Maintain robust reporting, controls and governance across the team, including compliance with the AXA XL Claim Alert and Quality Review processes, and drive a culture of continuous improvement and learning. Manage team workload, resource allocation and succession planning, ensuring optimal use of resources based on expertise, claim complexity and volume; support resource modelling, budget planning and expense management, including appropriate cost allocation to files. Lead and support process review and improvement initiatives within the product line, including project management of key initiatives delivered within agreed timescales. Deliver superior customer service to policyholders and brokers and ensure consistent standards across the team, proactively identifying and implementing improvements to the client experience. Undertake ad hoc international travel as required. This role is within the London Wholesale Property team. Depending on future work volumes, the opportunity may arise to work on other lines of business within Claims. We have also developed a cross training program designed to provide team members with the chance to expand their skills and experience across different areas. At AXA XL, we believe in fostering a culture of continuous learning and development, and as such, there will be opportunities for training across various teams and expertise domains. We especially encourage new starters to take full advantage of these opportunities to broaden their skillsets, gain diverse experience, and support their growth. By doing so, colleagues can enhance their capabilities, contribute to innovation, and help us deliver exceptional service to our customers. You will report to Head or Property & Casualty Claims, UK & Lloyd's. What you'll bring We're looking for someone who has these abilities and skills: Desired Skills and Abilities: Technical Claims Handling - Significant Property claims experience, working knowledge of Lloyd's Claims Principles, Lloyd's regulations, and the subscription market and knowledge of legal entities and global claims handling in different jurisdictions. Capable of overseeing large losses within team, including provision of authority, team mentoring and reporting of trends. Influencing and Negotiation - Ability to coach the team to achieve required results, managing internal and external relationships proactively and overseeing ESS including influencing to ensure results are at a high standard. Ability to influence underwriters and the market, including handling complaints effectively as well as representing Property at key Management meetings. Critical and Strategic Thinking - Ability to manage resources including team workload allocation and pro active management of vendor relationships to deliver on Product strategy. Ability to take a pre emptive problem management, solution generation and resolution approach. Communication - Ability to convey information in a clear, concise way to team, senior management and peers. Acts as a leader and ambassador for AXA XL claims through presenting confidently and effectively at broker and client events and team meetings and supports underwriting teams and partners in connection with claim trends, marketing and business development/retention activities. Organization - Ability to organize the team to ensure work is being done in the most effective way and SLAs are being met. Skilled at working independently with minimal supervision from manager. Continuous Improvement - Ability to look for ways to improve day to day work of direct report(s) and the Property Team. Identify areas where improvement requires and implement Continuous Improvement ("CI") measures with team, acting as a CI champion and ambassador. Analytic Skills - Possesses strong analytical skills and sound judgment. Leadership - Role models by setting a high bar for performance, engagement, and commitment. Ability to coach, develop, set expectations, evaluate, and hold people accountable for delivering. Takes initiative and has the ability to lead. Data analysis - Poised using data to inform decision making on portfolio, including reviewing claims dashboard to manage portfolio, reporting trends and analyzing problem areas including using data to manage experts. Change Management - Ability to implement change to achieve departmental strategy, including communicating change effectively and providing support to direct report(s) through the change curve. Project management - Ability to lead projects within own department as well as participation and contribution to projects supporting global claims strategy. What we offer Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at us/inclusion and diversity. AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL's Reward program is designed to take care of what matters most to you . click apply for full job details
Claims Manager, London Wholesale Property London, UK At AXA XL our Claims team sets us apart. Our experienced Claims professionals use their specialised expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement. You create an environment that fosters collaboration, customer service and colleague development. And you build a team of passionate and innovative claims experts who see success as a reason to roll up their sleeves and drive for improvement. Our Property claims team manage and resolve claims for our customers. They work closely together to bring claims to resolution. This is achieved through the interaction and collaboration with the practice leader and the underwriting team and with brokers, clients and experts, taking ownership of critical issues relating to the claims management. This is a fantastic role supporting the Head of Property & Casualty Claims in the management of the UK & Lloyd's London Wholesale Open Market claims portfolio and effectively oversee direct reports. You'll lead direct reports to ensure technical and quality service levels are met. Manage workload and actively provide technical oversight and coaching. Drive files to resolution to achieve the best possible outcomes for AXA XL and its clients by resolving and settling claims proactively. Ensure appropriate management and oversight of internal and external relationships with early identification of issues and proactive resolution. You will also be responsible for ensuring portfolio oversight and insights and provided to stakeholders to make better informed decisions. In this role you will collaborate with claims leadership, claims handlers, underwriting counterparts, claims legal, brokers and clients as required. Maintain necessary reporting and controls as delegated by the Head of Property & Casualty Claims. Drive a culture of continuous improvement and learning within the claims team and actively support short- and long-term improvement initiatives. Demonstrate AXA XL behaviours and values at all times. What you'll be doing What will your essential responsibilities include? Lead and oversee a team of claim handlers managing Property claims, ensuring effective coverage analysis, investigation, evaluation, reserving and resolution in line with AXA XL guidelines, service standards and regulatory requirements. Own the performance, engagement and development of the team, including goal setting, performance management, technical coaching, succession planning and the identification and development of high potential talent, fostering a culture of constructive feedback and continuous learning. Manage a personal portfolio of claims and provide oversight of team portfolios, including direct handling of highly complex or large loss claims, identification of trends, reporting, and resolution of significant or problematic issues. Provide oversight of large losses and proactively manage litigation strategy on complex claims, including selection and management of external counsel in collaboration with management, Litigation and Claims teams, ensuring adherence to litigation management principles. Build and maintain strategic relationships with brokers, clients, underwriters, actuaries and Practice teams, including supporting new business and renewal activity, client training, marketing, business development and retention initiatives. Review and manage external vendor and Enterprise Shared Services performance across the portfolio, providing guidance and monitoring service delivery to ensure high customer service standards. Maintain robust reporting, controls and governance across the team, including compliance with the AXA XL Claim Alert and Quality Review processes, and drive a culture of continuous improvement and learning. Manage team workload, resource allocation and succession planning, ensuring optimal use of resources based on expertise, claim complexity and volume; support resource modelling, budget planning and expense management, including appropriate cost allocation to files. Lead and support process review and improvement initiatives within the product line, including project management of key initiatives delivered within agreed timescales. Deliver superior customer service to policyholders and brokers and ensure consistent standards across the team, proactively identifying and implementing improvements to the client experience. Undertake ad hoc international travel as required. This role is within the London Wholesale Property team. Depending on future work volumes, the opportunity may arise to work on other lines of business within Claims. We have also developed a cross training program designed to provide team members with the chance to expand their skills and experience across different areas. At AXA XL, we believe in fostering a culture of continuous learning and development, and as such, there will be opportunities for training across various teams and expertise domains. We especially encourage new starters to take full advantage of these opportunities to broaden their skillsets, gain diverse experience, and support their growth. By doing so, colleagues can enhance their capabilities, contribute to innovation, and help us deliver exceptional service to our customers. You will report to Head or Property & Casualty Claims, UK & Lloyd's. What you'll bring We're looking for someone who has these abilities and skills: Desired Skills and Abilities: Technical Claims Handling - Significant Property claims experience, working knowledge of Lloyd's Claims Principles, Lloyd's regulations, and the subscription market and knowledge of legal entities and global claims handling in different jurisdictions. Capable of overseeing large losses within team, including provision of authority, team mentoring and reporting of trends. Influencing and Negotiation - Ability to coach the team to achieve required results, managing internal and external relationships proactively and overseeing ESS including influencing to ensure results are at a high standard. Ability to influence underwriters and the market, including handling complaints effectively as well as representing Property at key Management meetings. Critical and Strategic Thinking - Ability to manage resources including team workload allocation and pro active management of vendor relationships to deliver on Product strategy. Ability to take a pre emptive problem management, solution generation and resolution approach. Communication - Ability to convey information in a clear, concise way to team, senior management and peers. Acts as a leader and ambassador for AXA XL claims through presenting confidently and effectively at broker and client events and team meetings and supports underwriting teams and partners in connection with claim trends, marketing and business development/retention activities. Organization - Ability to organize the team to ensure work is being done in the most effective way and SLAs are being met. Skilled at working independently with minimal supervision from manager. Continuous Improvement - Ability to look for ways to improve day to day work of direct report(s) and the Property Team. Identify areas where improvement requires and implement Continuous Improvement ("CI") measures with team, acting as a CI champion and ambassador. Analytic Skills - Possesses strong analytical skills and sound judgment. Leadership - Role models by setting a high bar for performance, engagement, and commitment. Ability to coach, develop, set expectations, evaluate, and hold people accountable for delivering. Takes initiative and has the ability to lead. Data analysis - Poised using data to inform decision making on portfolio, including reviewing claims dashboard to manage portfolio, reporting trends and analyzing problem areas including using data to manage experts. Change Management - Ability to implement change to achieve departmental strategy, including communicating change effectively and providing support to direct report(s) through the change curve. Project management - Ability to lead projects within own department as well as participation and contribution to projects supporting global claims strategy. What we offer Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at us/inclusion and diversity. AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL's Reward program is designed to take care of what matters most to you . click apply for full job details