Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland, the world's largest Caterpillar dealer, is seeking an experienced eCommerce Manager to lead our digital sales growth and go-to-market strategy across a suite of cutting-edge platforms. This is a pivotal role that blends commercial strategy, digital innovation, and team leadership to deliver a market-leading online experience for our customers. Job Description: Key Responsibilities: eCommerce Sales Growth & Management Drive online sales of equipment, parts, and services, with a focus on Aftermarket growth. Develop and execute commercial plans to meet sales and self-service targets. Optimize the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Manage the digital sales pipeline and increase connected asset subscriptions. Digital Go-To-Market Strategy & Execution Lead go-to-market planning for new and existing digital applications. Coordinate product training and support for successful adoption. Advocate for platform enhancements using customer and dealer feedback. Deliver a seamless onboarding experience for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Support operational excellence across key digital platforms. Knowledge, Skills & Experience: Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialization. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimization. Minimum 3-5 years in eCommerce or digital sales roles. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, car allowance, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Jul 06, 2025
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland, the world's largest Caterpillar dealer, is seeking an experienced eCommerce Manager to lead our digital sales growth and go-to-market strategy across a suite of cutting-edge platforms. This is a pivotal role that blends commercial strategy, digital innovation, and team leadership to deliver a market-leading online experience for our customers. Job Description: Key Responsibilities: eCommerce Sales Growth & Management Drive online sales of equipment, parts, and services, with a focus on Aftermarket growth. Develop and execute commercial plans to meet sales and self-service targets. Optimize the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Manage the digital sales pipeline and increase connected asset subscriptions. Digital Go-To-Market Strategy & Execution Lead go-to-market planning for new and existing digital applications. Coordinate product training and support for successful adoption. Advocate for platform enhancements using customer and dealer feedback. Deliver a seamless onboarding experience for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Support operational excellence across key digital platforms. Knowledge, Skills & Experience: Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialization. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimization. Minimum 3-5 years in eCommerce or digital sales roles. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, car allowance, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland, the world's largest Caterpillar dealer, is seeking an experienced eCommerce Manager to lead our digital sales growth and go-to-market strategy across a suite of cutting-edge platforms. This is a pivotal role that blends commercial strategy, digital innovation, and team leadership to deliver a market-leading online experience for our customers. Job Description: Key Responsibilities: eCommerce Sales Growth & Management Drive online sales of equipment, parts, and services, with a focus on Aftermarket growth. Develop and execute commercial plans to meet sales and self-service targets. Optimize the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Manage the digital sales pipeline and increase connected asset subscriptions. Digital Go-To-Market Strategy & Execution Lead go-to-market planning for new and existing digital applications. Coordinate product training and support for successful adoption. Advocate for platform enhancements using customer and dealer feedback. Deliver a seamless onboarding experience for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Support operational excellence across key digital platforms. Knowledge, Skills & Experience: Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialization. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimization. Minimum 3-5 years in eCommerce or digital sales roles. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, car allowance, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Jul 06, 2025
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland, the world's largest Caterpillar dealer, is seeking an experienced eCommerce Manager to lead our digital sales growth and go-to-market strategy across a suite of cutting-edge platforms. This is a pivotal role that blends commercial strategy, digital innovation, and team leadership to deliver a market-leading online experience for our customers. Job Description: Key Responsibilities: eCommerce Sales Growth & Management Drive online sales of equipment, parts, and services, with a focus on Aftermarket growth. Develop and execute commercial plans to meet sales and self-service targets. Optimize the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Manage the digital sales pipeline and increase connected asset subscriptions. Digital Go-To-Market Strategy & Execution Lead go-to-market planning for new and existing digital applications. Coordinate product training and support for successful adoption. Advocate for platform enhancements using customer and dealer feedback. Deliver a seamless onboarding experience for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Support operational excellence across key digital platforms. Knowledge, Skills & Experience: Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialization. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimization. Minimum 3-5 years in eCommerce or digital sales roles. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, car allowance, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland, the world's largest Caterpillar dealer, is seeking an experienced eCommerce Manager to lead our digital sales growth and go-to-market strategy across a suite of cutting-edge platforms. This is a pivotal role that blends commercial strategy, digital innovation, and team leadership to deliver a market-leading online experience for our customers. Job Description: Key Responsibilities: eCommerce Sales Growth & Management Drive online sales of equipment, parts, and services, with a focus on Aftermarket growth. Develop and execute commercial plans to meet sales and self-service targets. Optimize the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Manage the digital sales pipeline and increase connected asset subscriptions. Digital Go-To-Market Strategy & Execution Lead go-to-market planning for new and existing digital applications. Coordinate product training and support for successful adoption. Advocate for platform enhancements using customer and dealer feedback. Deliver a seamless onboarding experience for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Support operational excellence across key digital platforms. Knowledge, Skills & Experience: Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialization. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimization. Minimum 3-5 years in eCommerce or digital sales roles. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, car allowance, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Jul 06, 2025
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland, the world's largest Caterpillar dealer, is seeking an experienced eCommerce Manager to lead our digital sales growth and go-to-market strategy across a suite of cutting-edge platforms. This is a pivotal role that blends commercial strategy, digital innovation, and team leadership to deliver a market-leading online experience for our customers. Job Description: Key Responsibilities: eCommerce Sales Growth & Management Drive online sales of equipment, parts, and services, with a focus on Aftermarket growth. Develop and execute commercial plans to meet sales and self-service targets. Optimize the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Manage the digital sales pipeline and increase connected asset subscriptions. Digital Go-To-Market Strategy & Execution Lead go-to-market planning for new and existing digital applications. Coordinate product training and support for successful adoption. Advocate for platform enhancements using customer and dealer feedback. Deliver a seamless onboarding experience for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Support operational excellence across key digital platforms. Knowledge, Skills & Experience: Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialization. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimization. Minimum 3-5 years in eCommerce or digital sales roles. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, car allowance, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Hire Desk Manager - Are you feeling stuck in your current hire company? Enjoy weekends off and work with a fantastic team! Benefits include 20 days holiday & BH, pension, and more. Location: near West Wickham. Responsibilities of the Hire Desk Manager: Build important relationships with internal and external clients. Handle hiring, rehire, and sourcing equipment from third-party suppliers. Manage a fast-paced and busy hire desk. Liaise with colleagues, other depots, and procurement teams to ensure timely equipment delivery. Resolve queries or claims professionally, ensuring all paperwork is complete and up-to-date. Use CRM systems such as Syrinx, Insphire, or similar. The ideal candidate may have experience in plant hire, specialist equipment hire industries, or similar fields. Relevant roles include Hire Desk Manager, Hire Desk Advisor, Rental Manager, Hire Negotiator, Hire Coordinator, Hire and Sales Controller, Hire Desk Controller, Operations Manager, Depot Manager, or Plant Manager. Benefits for the Hire Desk Manager: Starting salary from £40k+ No weekend work Free on-site parking Pension Additional company benefits Potential living areas include West Wickham, Croydon, Orpington, Keston, Otford, Biggin Hill, Bromley, Beckenham, Thornton Heath, Purley, or surrounding areas. Click the APPLY button now to be considered or contact Tyler at or call for more information.
Jul 06, 2025
Full time
Hire Desk Manager - Are you feeling stuck in your current hire company? Enjoy weekends off and work with a fantastic team! Benefits include 20 days holiday & BH, pension, and more. Location: near West Wickham. Responsibilities of the Hire Desk Manager: Build important relationships with internal and external clients. Handle hiring, rehire, and sourcing equipment from third-party suppliers. Manage a fast-paced and busy hire desk. Liaise with colleagues, other depots, and procurement teams to ensure timely equipment delivery. Resolve queries or claims professionally, ensuring all paperwork is complete and up-to-date. Use CRM systems such as Syrinx, Insphire, or similar. The ideal candidate may have experience in plant hire, specialist equipment hire industries, or similar fields. Relevant roles include Hire Desk Manager, Hire Desk Advisor, Rental Manager, Hire Negotiator, Hire Coordinator, Hire and Sales Controller, Hire Desk Controller, Operations Manager, Depot Manager, or Plant Manager. Benefits for the Hire Desk Manager: Starting salary from £40k+ No weekend work Free on-site parking Pension Additional company benefits Potential living areas include West Wickham, Croydon, Orpington, Keston, Otford, Biggin Hill, Bromley, Beckenham, Thornton Heath, Purley, or surrounding areas. Click the APPLY button now to be considered or contact Tyler at or call for more information.
About the role At Artisan, we're creating AI Employees, called Artisans, and software which is sleek, easy to use, and replaces the endless stack of point solutions. We're starting with outbound sales and our AI BDR, Ava. Our platform contains every tool needed for outbound sales - B2B data, AI email sequences, deliverability optimization tools and so much more. We're growing very rapidly and recently raised a $25M Series A round from top investors. We are looking for superstars to join us on our rocketship growth as we relentlessly work towards building a multi-billion dollar company. We're looking for a Customer Success Manager who's passionate about helping customers succeed. You'll play a critical role in onboarding new users, ensuring they're getting value from our AI products, and supporting them as they grow with us. You'll work closely with the Director of Customer Success to deliver world-class service and continuously improve our customer journey. Key Responsibilities Administrative Support: Assist in managing daily operational tasks, including scheduling meetings, organizing files, and maintaining internal documentation. Revenue Operations Support: Assist in streamlining processes, improving efficiency, and supporting the revenue operations team in executing strategies. Product Operations Assistance: Support the product team by coordinating user interviews, maintaining documentation, and ensuring smooth product-related operations. Data Entry & Basic Reporting: Input data into our systems accurately and assist in generating basic reports for different business functions. Familiarity with Tableau is a plus but not required. System & Process Support: Help implement new systems and assist in developing Standard Operating Procedures (SOPs) under the guidance of senior team members. Cross-Departmental Coordination: Collaborate with other teams (Sales, Marketing, Finance) to ensure smooth operational workflows and clear communication. About You 1-2 years of experience in an operations, administrative, or similar support role. Internship experience is also welcomed. Strong organizational and time management skills with attention to detail. Eagerness to learn and develop new skills in operations, product support, and data analysis. Comfortable with basic tools like Microsoft Office, Google Workspace, and project management platforms (e.g., Notion, Asana). A proactive attitude with a problem-solving mindset-ready to jump in and help where needed. Open to working in-office in Russian Hill or comfortable with a hybrid/remote setup. Ready to work hard to execute our mission - this isn't a traditional 9-5. Excited about Artisan's mission and growth journey. Preferred (but not required) Basic knowledge of Tableau, SQL, or other data analysis tools. Experience working in a startup environment or fast-paced organization. Familiarity with CRM tools like HubSpot or Salesforce. What You'll Gain Hands-on experience in a rapidly growing startup environment. Opportunity to learn and grow in multiple facets of operations, with mentorship from experienced team members. The chance to be part of an innovative team building the future of AI-driven business tools. Exposure to a wide range of business functions, with potential for rapid career growth.
Jul 06, 2025
Full time
About the role At Artisan, we're creating AI Employees, called Artisans, and software which is sleek, easy to use, and replaces the endless stack of point solutions. We're starting with outbound sales and our AI BDR, Ava. Our platform contains every tool needed for outbound sales - B2B data, AI email sequences, deliverability optimization tools and so much more. We're growing very rapidly and recently raised a $25M Series A round from top investors. We are looking for superstars to join us on our rocketship growth as we relentlessly work towards building a multi-billion dollar company. We're looking for a Customer Success Manager who's passionate about helping customers succeed. You'll play a critical role in onboarding new users, ensuring they're getting value from our AI products, and supporting them as they grow with us. You'll work closely with the Director of Customer Success to deliver world-class service and continuously improve our customer journey. Key Responsibilities Administrative Support: Assist in managing daily operational tasks, including scheduling meetings, organizing files, and maintaining internal documentation. Revenue Operations Support: Assist in streamlining processes, improving efficiency, and supporting the revenue operations team in executing strategies. Product Operations Assistance: Support the product team by coordinating user interviews, maintaining documentation, and ensuring smooth product-related operations. Data Entry & Basic Reporting: Input data into our systems accurately and assist in generating basic reports for different business functions. Familiarity with Tableau is a plus but not required. System & Process Support: Help implement new systems and assist in developing Standard Operating Procedures (SOPs) under the guidance of senior team members. Cross-Departmental Coordination: Collaborate with other teams (Sales, Marketing, Finance) to ensure smooth operational workflows and clear communication. About You 1-2 years of experience in an operations, administrative, or similar support role. Internship experience is also welcomed. Strong organizational and time management skills with attention to detail. Eagerness to learn and develop new skills in operations, product support, and data analysis. Comfortable with basic tools like Microsoft Office, Google Workspace, and project management platforms (e.g., Notion, Asana). A proactive attitude with a problem-solving mindset-ready to jump in and help where needed. Open to working in-office in Russian Hill or comfortable with a hybrid/remote setup. Ready to work hard to execute our mission - this isn't a traditional 9-5. Excited about Artisan's mission and growth journey. Preferred (but not required) Basic knowledge of Tableau, SQL, or other data analysis tools. Experience working in a startup environment or fast-paced organization. Familiarity with CRM tools like HubSpot or Salesforce. What You'll Gain Hands-on experience in a rapidly growing startup environment. Opportunity to learn and grow in multiple facets of operations, with mentorship from experienced team members. The chance to be part of an innovative team building the future of AI-driven business tools. Exposure to a wide range of business functions, with potential for rapid career growth.
About the role: In the Lead Qualification Specialist role, you will engage with high-priority inbound leads to cultivate and qualify leads. You will communicate with Director-level and above prospects to understand business needs, key initiatives, budget and approval processes. Lead Qualification Specialists also facilitate proper lead transition to internal Account Executives to ensure a world-class client experience. Please note, this is an entry-level role and we are looking for recent (or upcoming) graduates to join us in the Summer. There are London & Barcelona opportunities available. Your day-to-day role will be conducted in English, therefore full proficiency in English is required. What you will do: Quickly engage with inbound leads from to capitalize on prospect's interest in Gartner Assist in creating campaigns, recommendations, and business cases which will accelerate the sales opportunity and drive growth for the Become a Client Channel Execute email outreach utilizing campaign management tools, and make outbound calls to enrich prospect information and experience by understanding: Lead profile, key initiatives, challenges, and most critical priorities Utilize internal tools and work with Territory Management team to route leads appropriately Deliver a summary of the opportunity and background of client needs/expectations with the aligned business partners Coordinate and partner with sales executives to progress leads and opportunities throughout the sales cycle Leverage internal CRM and engagement platforms to track opportunities and completed sales Continuous professional development through world class training, sales coaching, and mentorship with access to industry leading research and thought leadership Ability for career growth within the team - Professional mentorships, continuous coaching, and upward mobility for high performers What you will need: Bachelor's Degree is preferred, in any discipline (ideally with a Business focus) Business level fluency in English Telephone sales and persuasiveness skills Project management skills Computer skills with working knowledge of the MS Office Suite (Outlook, Word and Excel) Strong will to win and executive presence Demonstrate written and verbal communication skills What you will get: Extensive support: work closely with and learn from colleagues, mentors, and managers. Make an impact: affect executives' priorities and opportunities. Meet great people: collaborate with like-minded, goal-oriented peers and mentors who are always there to help. Be empowered: join an organization that allows associates to reach their full potential in an environment where everyone has equitable access to opportunities. Have fun: socialize with other teams around the globe. Fuel your future: develop your skill set as you look ahead to your future career. Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to more than 20,000 associates globally who support 15,000 client enterprises in 90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work . What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 or by sending an email to . Job Requisition ID:95667
Jul 06, 2025
Full time
About the role: In the Lead Qualification Specialist role, you will engage with high-priority inbound leads to cultivate and qualify leads. You will communicate with Director-level and above prospects to understand business needs, key initiatives, budget and approval processes. Lead Qualification Specialists also facilitate proper lead transition to internal Account Executives to ensure a world-class client experience. Please note, this is an entry-level role and we are looking for recent (or upcoming) graduates to join us in the Summer. There are London & Barcelona opportunities available. Your day-to-day role will be conducted in English, therefore full proficiency in English is required. What you will do: Quickly engage with inbound leads from to capitalize on prospect's interest in Gartner Assist in creating campaigns, recommendations, and business cases which will accelerate the sales opportunity and drive growth for the Become a Client Channel Execute email outreach utilizing campaign management tools, and make outbound calls to enrich prospect information and experience by understanding: Lead profile, key initiatives, challenges, and most critical priorities Utilize internal tools and work with Territory Management team to route leads appropriately Deliver a summary of the opportunity and background of client needs/expectations with the aligned business partners Coordinate and partner with sales executives to progress leads and opportunities throughout the sales cycle Leverage internal CRM and engagement platforms to track opportunities and completed sales Continuous professional development through world class training, sales coaching, and mentorship with access to industry leading research and thought leadership Ability for career growth within the team - Professional mentorships, continuous coaching, and upward mobility for high performers What you will need: Bachelor's Degree is preferred, in any discipline (ideally with a Business focus) Business level fluency in English Telephone sales and persuasiveness skills Project management skills Computer skills with working knowledge of the MS Office Suite (Outlook, Word and Excel) Strong will to win and executive presence Demonstrate written and verbal communication skills What you will get: Extensive support: work closely with and learn from colleagues, mentors, and managers. Make an impact: affect executives' priorities and opportunities. Meet great people: collaborate with like-minded, goal-oriented peers and mentors who are always there to help. Be empowered: join an organization that allows associates to reach their full potential in an environment where everyone has equitable access to opportunities. Have fun: socialize with other teams around the globe. Fuel your future: develop your skill set as you look ahead to your future career. Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to more than 20,000 associates globally who support 15,000 client enterprises in 90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work . What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 or by sending an email to . Job Requisition ID:95667
Permanent - Customer Coordinator / Account Manager - Full-time - Hybrid - Immediate start Your new company My client, a global manufacturer and specialist in its field, is seeking two professional customer service coordinators / account managers to join their fast-paced team on a permanent basis. They provide innovative ground-breaking products and pride themselves on the service they provide to their global client base. Your new role The position is being offered full-time Monday to Friday with a hybrid model in the place working from home one day per week. Due to the location of the premises, you will need to drive and have access to your own vehicle. Hours of work can vary depending on the team, but will be between 07.00am and 17.00pm. Some of your key duties will include but not limited to Manages customer, internal and external expectations and relationships whilst striving to constantly improve customer satisfactionCollate and prepare all relevant documentation for a variety of products, such as certificates of analysis, customs and shipping invoices, packing lists, consignment notes/delivery notes, and invoices. Effectively address complex customer requests and proactively follow up on deliveries, enquiries, and issues. Dealing with import and export Dealing with complaints and having the ability to resolve product / service problems. Books final dates for orders and maintains system dates, keeping all orders current and accurateParticipates in Supply Chain projects as and when required. What you'll need to succeed Exemplary customer service skills with a passion for going that extra mile. Proven history of working within a large, fast-paced environment. Strong ERP / CRM experience If you can speak one of the following languages, it would be advantageous - Spanish, French, Italian. Experience of working in a global market Excellent eye for detail Ability to drive due to location What you'll get in return Competitive salary at £32,000 per annum Hybrid model - working from home one day per week 25 days holiday, rising to 28 after 2 years' service Free Parking Private medical insurance 6 x death in service Up to 10% employee, 15% employer pension contributions What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 06, 2025
Full time
Permanent - Customer Coordinator / Account Manager - Full-time - Hybrid - Immediate start Your new company My client, a global manufacturer and specialist in its field, is seeking two professional customer service coordinators / account managers to join their fast-paced team on a permanent basis. They provide innovative ground-breaking products and pride themselves on the service they provide to their global client base. Your new role The position is being offered full-time Monday to Friday with a hybrid model in the place working from home one day per week. Due to the location of the premises, you will need to drive and have access to your own vehicle. Hours of work can vary depending on the team, but will be between 07.00am and 17.00pm. Some of your key duties will include but not limited to Manages customer, internal and external expectations and relationships whilst striving to constantly improve customer satisfactionCollate and prepare all relevant documentation for a variety of products, such as certificates of analysis, customs and shipping invoices, packing lists, consignment notes/delivery notes, and invoices. Effectively address complex customer requests and proactively follow up on deliveries, enquiries, and issues. Dealing with import and export Dealing with complaints and having the ability to resolve product / service problems. Books final dates for orders and maintains system dates, keeping all orders current and accurateParticipates in Supply Chain projects as and when required. What you'll need to succeed Exemplary customer service skills with a passion for going that extra mile. Proven history of working within a large, fast-paced environment. Strong ERP / CRM experience If you can speak one of the following languages, it would be advantageous - Spanish, French, Italian. Experience of working in a global market Excellent eye for detail Ability to drive due to location What you'll get in return Competitive salary at £32,000 per annum Hybrid model - working from home one day per week 25 days holiday, rising to 28 after 2 years' service Free Parking Private medical insurance 6 x death in service Up to 10% employee, 15% employer pension contributions What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Telesales Executive Your new company Hays are working with a large retail business based centrally in Wolverhampton recruiting for a Telesales Executive on a permanent basis. This is an exciting opportunity with lots of opportunities for growth. This is a very exciting role for an innovative and experienced individual, to grow with us at a time of expansion. Reporting to Senior Sales and Customer Services and being part of a friendly team. They are looking for someone who is self-motivated, articulate and customer focused. Your new role • Processing orders via telephone, fax and email onto a bespoke CRM system. • Cold calling - market mapping. • Processing inbound queries via both telephone and email quickly and in a professional manner. • Support the retention and growth of the customer base by continually liaising with current customers and prospecting for new customers via own initiative or using our call list system. • Regularly updating the customer database to ensure that all details are up to date and accurate. • Advising customers of available products and offering alternatives that best fit their needs. • Form meaningful customer relationships through conversations where you identify, understand and meet their needs, providing access to specialist advice where required. • Liaising with warehouse and distribution to ensure orders arrive on time. • Log customer issues as well as responding to and solving customer problems / queries / complaints. • General administrative duties. • Take on any other responsibilities or tasks that are within your skills and abilities whenever reasonably asked. What you'll need to succeed • You'll need to be a highly organised, confident and an articulate individual who can work effectively under pressure.• Experience in sales/telesales • You will need to have good time management skills and able to prioritise your workload. • The ability to work well within a team across a range of people and recognise opportunities to secure increased business on behalf of the Company. • Proficiency with MS Office applications. • The ability to use own initiative. • Excellent interpersonal skills including first-class written and spoken English • Work accurately with attention for detail. • Self-motivated and passionate. • Enthusiastic and an effective team member. • Excellent investigative and problem-solving skills. What you'll get in return Free parking Career progression What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 06, 2025
Full time
Telesales Executive Your new company Hays are working with a large retail business based centrally in Wolverhampton recruiting for a Telesales Executive on a permanent basis. This is an exciting opportunity with lots of opportunities for growth. This is a very exciting role for an innovative and experienced individual, to grow with us at a time of expansion. Reporting to Senior Sales and Customer Services and being part of a friendly team. They are looking for someone who is self-motivated, articulate and customer focused. Your new role • Processing orders via telephone, fax and email onto a bespoke CRM system. • Cold calling - market mapping. • Processing inbound queries via both telephone and email quickly and in a professional manner. • Support the retention and growth of the customer base by continually liaising with current customers and prospecting for new customers via own initiative or using our call list system. • Regularly updating the customer database to ensure that all details are up to date and accurate. • Advising customers of available products and offering alternatives that best fit their needs. • Form meaningful customer relationships through conversations where you identify, understand and meet their needs, providing access to specialist advice where required. • Liaising with warehouse and distribution to ensure orders arrive on time. • Log customer issues as well as responding to and solving customer problems / queries / complaints. • General administrative duties. • Take on any other responsibilities or tasks that are within your skills and abilities whenever reasonably asked. What you'll need to succeed • You'll need to be a highly organised, confident and an articulate individual who can work effectively under pressure.• Experience in sales/telesales • You will need to have good time management skills and able to prioritise your workload. • The ability to work well within a team across a range of people and recognise opportunities to secure increased business on behalf of the Company. • Proficiency with MS Office applications. • The ability to use own initiative. • Excellent interpersonal skills including first-class written and spoken English • Work accurately with attention for detail. • Self-motivated and passionate. • Enthusiastic and an effective team member. • Excellent investigative and problem-solving skills. What you'll get in return Free parking Career progression What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Overview The Field Application Specialist will serve as a primary technical lead covering an EMEA territory.You will be responsible for enabling, supporting, and maintaining the utilization of Bio-Rad's portfolio of single-cell technology. This is a specialized role within the Life Science Group and is fundamental to the growth of new and advanced technologies (instruments and applications). You will be helping Bio-Rad establish commercial success of products in market areas previously unpenetrated by the company. To be successful, you will need to actively identify customer success needs and use a problem-solving mindset to develop the processes and best practices to build a thriving customer base. This role is highly technical and will serve as a liaison between customers, sales, product marketing & development, and the market development group. This is not a sales position, however as-needed you will additionally be required to perform basic sales functions to support the overall business needs of the territory. Ideal candidate will be located in the United Kingdom, France, or Germany. How You'll Make an Impact: Act as a primary liaison between Bio-Rad and customers, providing pre- and post-sale training and application support on Bio-Rad's single-cell technology portfolio (Current and future). Work cross-functionally with other Field Application Specialists in North America and EMEA. Facilitate the transfer of technical knowledge between territories and groups Work closely with the Sales Specialist team and deliver training, presentations, and technical seminars to individuals and groups with diverse needs and experience levels, pre- and post- sales. Provide training on and assistance with data analysis, troubleshooting, and optimization for both current and future single cell technologies. Assist customers with experimental design and reporting of results. Initiate strategic projects between internal Bio-Rad stakeholders and customers where appropriate. Perform basic sales activities including, but not limited to, documentation of opportunities in the company's CRM (), providing quotes, coordinating customer orders Develop and implement customer training programs and other customer success processes for both internal and external use What You Bring: Experience in genomics is a required. Single-Cell genomic experience is highly desired. Experience with immunofluorescent imaging techniques is highly desirable. Experience with CTCs, including imaging techniques, is desirable 1-3 years previous experience providing support in a technical genomics/ commercial setting is desirable Additional desirable skills: An ability to communicate complex concepts by fostering communication tailored to an audience needs. Superior knowledge of sample preparation and isolation considerations, through data analysis, with focus on single-cell applications.Deep understanding of genomics applications related to gene expression and epigenetics. Travel: An ability to travel 60%+ is a requirement Who We Are: For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Recently voted a Best Place to Work, Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see. Benefits: Bio-Rad's biggest asset is its people, and the reason why our Total Rewards deliver programs that provide value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Our robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees and their families through the various stages of an employee's work and life cycle. We're proud to offer a variety of options in the UK including competitive salary, commission plan, salary review, pension matched up to 8%, private health & dental insurance with Bupa, bonus scheme, life insurance & income protection, 25 days holiday plus an extra day off on your birthday, (a 24/7 online GP, physio, mental health support & virtual wellbeing program), Training & Development programs, with access to LinkedIn Learning, cycle to work scheme, free on-site parking, employee high street shopping amd gym discounts & employee referral scheme. EEO Statement: Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with disabilities, and people of all races, ethnicities, genders, ages, and orientations are encouraged to apply. Agency Non-Solicitation: Bio-Rad does not accept agency resumes, unless the agency has been authorised by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorised to do so. Bio-Rad will not pay for any fees related to unsolicited resumes.
Jul 06, 2025
Full time
Overview The Field Application Specialist will serve as a primary technical lead covering an EMEA territory.You will be responsible for enabling, supporting, and maintaining the utilization of Bio-Rad's portfolio of single-cell technology. This is a specialized role within the Life Science Group and is fundamental to the growth of new and advanced technologies (instruments and applications). You will be helping Bio-Rad establish commercial success of products in market areas previously unpenetrated by the company. To be successful, you will need to actively identify customer success needs and use a problem-solving mindset to develop the processes and best practices to build a thriving customer base. This role is highly technical and will serve as a liaison between customers, sales, product marketing & development, and the market development group. This is not a sales position, however as-needed you will additionally be required to perform basic sales functions to support the overall business needs of the territory. Ideal candidate will be located in the United Kingdom, France, or Germany. How You'll Make an Impact: Act as a primary liaison between Bio-Rad and customers, providing pre- and post-sale training and application support on Bio-Rad's single-cell technology portfolio (Current and future). Work cross-functionally with other Field Application Specialists in North America and EMEA. Facilitate the transfer of technical knowledge between territories and groups Work closely with the Sales Specialist team and deliver training, presentations, and technical seminars to individuals and groups with diverse needs and experience levels, pre- and post- sales. Provide training on and assistance with data analysis, troubleshooting, and optimization for both current and future single cell technologies. Assist customers with experimental design and reporting of results. Initiate strategic projects between internal Bio-Rad stakeholders and customers where appropriate. Perform basic sales activities including, but not limited to, documentation of opportunities in the company's CRM (), providing quotes, coordinating customer orders Develop and implement customer training programs and other customer success processes for both internal and external use What You Bring: Experience in genomics is a required. Single-Cell genomic experience is highly desired. Experience with immunofluorescent imaging techniques is highly desirable. Experience with CTCs, including imaging techniques, is desirable 1-3 years previous experience providing support in a technical genomics/ commercial setting is desirable Additional desirable skills: An ability to communicate complex concepts by fostering communication tailored to an audience needs. Superior knowledge of sample preparation and isolation considerations, through data analysis, with focus on single-cell applications.Deep understanding of genomics applications related to gene expression and epigenetics. Travel: An ability to travel 60%+ is a requirement Who We Are: For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Recently voted a Best Place to Work, Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see. Benefits: Bio-Rad's biggest asset is its people, and the reason why our Total Rewards deliver programs that provide value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Our robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees and their families through the various stages of an employee's work and life cycle. We're proud to offer a variety of options in the UK including competitive salary, commission plan, salary review, pension matched up to 8%, private health & dental insurance with Bupa, bonus scheme, life insurance & income protection, 25 days holiday plus an extra day off on your birthday, (a 24/7 online GP, physio, mental health support & virtual wellbeing program), Training & Development programs, with access to LinkedIn Learning, cycle to work scheme, free on-site parking, employee high street shopping amd gym discounts & employee referral scheme. EEO Statement: Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with disabilities, and people of all races, ethnicities, genders, ages, and orientations are encouraged to apply. Agency Non-Solicitation: Bio-Rad does not accept agency resumes, unless the agency has been authorised by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorised to do so. Bio-Rad will not pay for any fees related to unsolicited resumes.
Are you passionate about making a difference in people's lives? Join our growing Complaints Service team at Notting Hill Genesis as a Complaints Investigator! We're expanding our new department and have three exciting 12-month fixed-term opportunities available. This is a great chance to be part of shaping our service and making a real difference in changing the lives of our residents. What you'll do As a Complaints Investigator, you will be at the forefront of our commitment to listen, learn, and resolve issues. You will be responsible for thoroughly investigating complaints, taking ownership of cases, and ensuring timely resolution. Your commitment to resolving issues will contribute to restoring trust and satisfaction among our residents. How you'll do it Your main responsibilities will include: Addressing complaints promptly and professionally whilst providing a resolution-based service Project managing high-quality responses to complaints Ensuring all compensation payments are processed and issued to complainants Maintaining accurate records of customer contract and complaint details on our in-house CRM system Managing external and internal relationships to enhance our reputation for complaint management The Ideal Candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our organization. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. Experience in resolving complaints within a regulatory environment (ideally within the housing sector) Strong problem-solving skills and attention to detail Results-driven approach and commitment to customer service What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organization. You'll also have access to a wide range of learning opportunities to help you achieve and maximize your potential. Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organizations Health cash plan Staff discounts - access to discounts at major retailers, gyms, restaurants, entertainment, days out, insurance, and more Interest-free loans - season ticket, tenancy deposit, and training loans Cycle to work scheme Life Assurance x 4 annual salary About us Notting Hill Genesis is a not-for-profit organization providing affordable homes for Londoners. It is one of the largest housing associations in London, with more than 60,000 existing homes and 10,000 in development. We employ around 1,500 staff. We welcome applications from everyone. We actively monitor workforce diversity and strive for equal representation. We are a Stonewall Diversity Champion and a Disability Confident employer. Interested? Please send your application now! Closing date: 14 July 2025 . Successful candidates will be asked to complete an assessment and attend an interview. Please apply online. If you cannot apply online or require reasonable adjustments due to a disability or medical condition, contact us at . Redeployees' applications will be considered first. We reserve the right to close the vacancy early if sufficient applications are received. Salary: £36,482 to £40,536 per annum for 35 hours per week.
Jul 06, 2025
Full time
Are you passionate about making a difference in people's lives? Join our growing Complaints Service team at Notting Hill Genesis as a Complaints Investigator! We're expanding our new department and have three exciting 12-month fixed-term opportunities available. This is a great chance to be part of shaping our service and making a real difference in changing the lives of our residents. What you'll do As a Complaints Investigator, you will be at the forefront of our commitment to listen, learn, and resolve issues. You will be responsible for thoroughly investigating complaints, taking ownership of cases, and ensuring timely resolution. Your commitment to resolving issues will contribute to restoring trust and satisfaction among our residents. How you'll do it Your main responsibilities will include: Addressing complaints promptly and professionally whilst providing a resolution-based service Project managing high-quality responses to complaints Ensuring all compensation payments are processed and issued to complainants Maintaining accurate records of customer contract and complaint details on our in-house CRM system Managing external and internal relationships to enhance our reputation for complaint management The Ideal Candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our organization. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. Experience in resolving complaints within a regulatory environment (ideally within the housing sector) Strong problem-solving skills and attention to detail Results-driven approach and commitment to customer service What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organization. You'll also have access to a wide range of learning opportunities to help you achieve and maximize your potential. Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organizations Health cash plan Staff discounts - access to discounts at major retailers, gyms, restaurants, entertainment, days out, insurance, and more Interest-free loans - season ticket, tenancy deposit, and training loans Cycle to work scheme Life Assurance x 4 annual salary About us Notting Hill Genesis is a not-for-profit organization providing affordable homes for Londoners. It is one of the largest housing associations in London, with more than 60,000 existing homes and 10,000 in development. We employ around 1,500 staff. We welcome applications from everyone. We actively monitor workforce diversity and strive for equal representation. We are a Stonewall Diversity Champion and a Disability Confident employer. Interested? Please send your application now! Closing date: 14 July 2025 . Successful candidates will be asked to complete an assessment and attend an interview. Please apply online. If you cannot apply online or require reasonable adjustments due to a disability or medical condition, contact us at . Redeployees' applications will be considered first. We reserve the right to close the vacancy early if sufficient applications are received. Salary: £36,482 to £40,536 per annum for 35 hours per week.
Systems Manager Permanent £45,000-£55,000 Birmingham Onsite This is a full-time, permanent role with a small but fast-growing UK manufacturing business undergoing significant investment in its systems and operations. You'll take full ownership of the IT estate, covering infrastructure, ERP, CRM, application support, and networking and play a key role in shaping how technology supports the bus click apply for full job details
Jul 05, 2025
Full time
Systems Manager Permanent £45,000-£55,000 Birmingham Onsite This is a full-time, permanent role with a small but fast-growing UK manufacturing business undergoing significant investment in its systems and operations. You'll take full ownership of the IT estate, covering infrastructure, ERP, CRM, application support, and networking and play a key role in shaping how technology supports the bus click apply for full job details
These are exciting times at TFG London. We recently completed the acquisition of White Stuff to complement our established brands Phase Eight, Whistles, Hobbs, and Inside Story. We have big plans for the next three years within our current brands, and we want you to be part of that. We are keen to appoint a Junior CRM Manager to support the Manager in driving the delivery and development of our customer retention and acquisition activities across all of our brands and markets. This is a great opportunity for an experienced Performance Marketing Professional to take the next step in their career within CRM. What you will be doing Duties and responsibilities as Junior CRM Manager will include: Create and execute a plan for customer retention to improve loyalty, reduce churn, and optimise LTV, in-line with business goals. Work collaboratively with cross-functional internal teams and external partners to deliver the retention strategy. Drive innovation within the team and build a culture of continuous improvement, including an always-on test and learn approach. Identify new opportunities for improving customer KPIs and driving growth by working with the insights team to analyse and understand customer behaviour. Manage processes and requirements of automated and personalised lifecycle programmes across cross-sell, upsell, retention, loyalty, at-risk, and win-back. Monitor and measure KPIs in line with business targets, ensuring the automation of weekly, monthly, and periodical reporting supports effective data-led decision making. Who you are: To be successful as Junior CRM Manager, you will have the following skills and experience: CRM specialist with experience managing and optimising CRM campaigns for retail businesses with a global footprint. Experience working with CDP/ESP/CRM platforms; experience using Exponea is a bonus. Experience in customer segmentation and audience development, with a solid understanding of test development, measurement, and analysis. Experience of driving customer retention, £ per buyer, and purchase frequency through delivering customer-centric programmes. Hands-on experience with analytics packages, preferably Google Analytics. Excellent ability to build and maintain both internal and external stakeholder relationships. What's in it for you: In return, we offer a competitive salary and benefits including: Staff Discount Discounts across your favourite brands Virtual GP Service Virtual Wellbeing and Counselling Service Financial Wellbeing Support Early Pay through Access Early Pay Discounted Gym Memberships TFG London is a fast-growing retail group. We Care, We Connect, We Collaborate, and We Create. We have four brands in our portfolio: our iconic fashion brands Phase Eight, Whistles, and Hobbs, as well as our luxury Homewares brand Inside Story. We are planning to grow beyond this in multiple retail sectors. This can't happen without great people, and we are committed to creating a friendly and inclusive environment where you can do your best work and grow with us. TFG London's Inclusion and Diversity statement of commitment: We are dedicated to creating an inclusive culture that welcomes, develops, and celebrates diversity of backgrounds, experiences, cultural references, ideas, and opinions within our business. We work together to ensure our environment encourages respect, celebration of differences, and allows people to bring their authentic selves to work, where their contributions are valued, abilities are enhanced, and perspectives appreciated.
Jul 05, 2025
Full time
These are exciting times at TFG London. We recently completed the acquisition of White Stuff to complement our established brands Phase Eight, Whistles, Hobbs, and Inside Story. We have big plans for the next three years within our current brands, and we want you to be part of that. We are keen to appoint a Junior CRM Manager to support the Manager in driving the delivery and development of our customer retention and acquisition activities across all of our brands and markets. This is a great opportunity for an experienced Performance Marketing Professional to take the next step in their career within CRM. What you will be doing Duties and responsibilities as Junior CRM Manager will include: Create and execute a plan for customer retention to improve loyalty, reduce churn, and optimise LTV, in-line with business goals. Work collaboratively with cross-functional internal teams and external partners to deliver the retention strategy. Drive innovation within the team and build a culture of continuous improvement, including an always-on test and learn approach. Identify new opportunities for improving customer KPIs and driving growth by working with the insights team to analyse and understand customer behaviour. Manage processes and requirements of automated and personalised lifecycle programmes across cross-sell, upsell, retention, loyalty, at-risk, and win-back. Monitor and measure KPIs in line with business targets, ensuring the automation of weekly, monthly, and periodical reporting supports effective data-led decision making. Who you are: To be successful as Junior CRM Manager, you will have the following skills and experience: CRM specialist with experience managing and optimising CRM campaigns for retail businesses with a global footprint. Experience working with CDP/ESP/CRM platforms; experience using Exponea is a bonus. Experience in customer segmentation and audience development, with a solid understanding of test development, measurement, and analysis. Experience of driving customer retention, £ per buyer, and purchase frequency through delivering customer-centric programmes. Hands-on experience with analytics packages, preferably Google Analytics. Excellent ability to build and maintain both internal and external stakeholder relationships. What's in it for you: In return, we offer a competitive salary and benefits including: Staff Discount Discounts across your favourite brands Virtual GP Service Virtual Wellbeing and Counselling Service Financial Wellbeing Support Early Pay through Access Early Pay Discounted Gym Memberships TFG London is a fast-growing retail group. We Care, We Connect, We Collaborate, and We Create. We have four brands in our portfolio: our iconic fashion brands Phase Eight, Whistles, and Hobbs, as well as our luxury Homewares brand Inside Story. We are planning to grow beyond this in multiple retail sectors. This can't happen without great people, and we are committed to creating a friendly and inclusive environment where you can do your best work and grow with us. TFG London's Inclusion and Diversity statement of commitment: We are dedicated to creating an inclusive culture that welcomes, develops, and celebrates diversity of backgrounds, experiences, cultural references, ideas, and opinions within our business. We work together to ensure our environment encourages respect, celebration of differences, and allows people to bring their authentic selves to work, where their contributions are valued, abilities are enhanced, and perspectives appreciated.
Job Title - Business Development Manager - Commercial Vehicle Sector Job Location - East London Salary - £35k basic with a £70k OTE plus company car The business has developed a range of products suitable for the needs of Small to Medium sized businesses (SME). Through your proactive approach, you will identify companies with a rental requirement, create interest in our service offering, and deliver its value. Reporting to the Specialist Vehicle Director and working in a professional, fast-paced environment, the Business Development Manager will be responsible for generating new sales within the SME sector. Based in East London, the Business Development Manager position is an integral part of the sales team driving the growth of the commercial vehicle sector. Our client offers a great culture and excellent compensation, including competitive basic, company car, sales bonuses for achieving individual targets, and additional benefits. Key Responsibilities: Prospecting, signing, and managing accounts effectively and profitably to achieve monthly revenue and on-hire targets. Development and growth of new business. Work with the Van, hub, and super site network to increase the quality and volume of leads and identify field-based opportunities. Develop and implement a new business sales plan. Identify and self-generate new leads and opportunities. Plan daily activity to ensure focus on sales and KPI targets. Ensure activity is recorded accurately on all accounts and prospects via Salesforce (CRM). Ensure written and verbal customer communication is accurate, professional, and timely. Desirable Skills and Qualities: Excellent new business sales skills, able to self-generate opportunities. A strong communicator, able to objection handle, negotiate, and close decision makers. Customer focused with solid experience in B2B sales. Proven track record of target achievement in recent role. Works well under pressure. Excellent time management skills. Excellent written and verbal communication skills with the ability to build rapport at all levels. Working knowledge of Microsoft Office and CRM systems. Ambitious and target driven. Positive, energetic, and self-motivated with the drive to seize opportunity.
Jul 05, 2025
Full time
Job Title - Business Development Manager - Commercial Vehicle Sector Job Location - East London Salary - £35k basic with a £70k OTE plus company car The business has developed a range of products suitable for the needs of Small to Medium sized businesses (SME). Through your proactive approach, you will identify companies with a rental requirement, create interest in our service offering, and deliver its value. Reporting to the Specialist Vehicle Director and working in a professional, fast-paced environment, the Business Development Manager will be responsible for generating new sales within the SME sector. Based in East London, the Business Development Manager position is an integral part of the sales team driving the growth of the commercial vehicle sector. Our client offers a great culture and excellent compensation, including competitive basic, company car, sales bonuses for achieving individual targets, and additional benefits. Key Responsibilities: Prospecting, signing, and managing accounts effectively and profitably to achieve monthly revenue and on-hire targets. Development and growth of new business. Work with the Van, hub, and super site network to increase the quality and volume of leads and identify field-based opportunities. Develop and implement a new business sales plan. Identify and self-generate new leads and opportunities. Plan daily activity to ensure focus on sales and KPI targets. Ensure activity is recorded accurately on all accounts and prospects via Salesforce (CRM). Ensure written and verbal customer communication is accurate, professional, and timely. Desirable Skills and Qualities: Excellent new business sales skills, able to self-generate opportunities. A strong communicator, able to objection handle, negotiate, and close decision makers. Customer focused with solid experience in B2B sales. Proven track record of target achievement in recent role. Works well under pressure. Excellent time management skills. Excellent written and verbal communication skills with the ability to build rapport at all levels. Working knowledge of Microsoft Office and CRM systems. Ambitious and target driven. Positive, energetic, and self-motivated with the drive to seize opportunity.
Location: London, London, City of, United Kingdom Contract Type: Regular Schedule: 40 Job ID: R96536 About the Business LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, About our Team Are you looking to join an industry-leading sales organisation? Our sales team is dedicated to partnering with organisations to address and solve complex risk problems. At LexisNexis Risk Solutions, we pride ourselves in providing solutions that directly impact our customers' ability to mitigate and manage risk. About the Role We are seeking a dynamic and results-driven Business Development Manager to join our team. In this role, you will be responsible for achieving revenue targets and driving business growth through effective sales strategies, in collaboration with a Field Account Manager and Overlay Sales Specialists. You'll be responsible for the creation of a sales strategy that will build pipeline and drive incremental growth while retaining an existing book of accounts. You will prospect within your assigned territory to develop a robust pipeline, manage territory business plans, and guide prospects through the sales cycle to contract and close while maintaining the ongoing relationship for retention, upsell/cross sell and strategic relationship management. Responsibilities Achieving revenue targets and drive business growth through effective sales strategies. Converting leads to opportunities, ensuring timely and accurate maintenance of accounts. Logging customer activity and communications comprehensively within the CRM system. Submitting monthly forecast reports and regularly update the sales pipeline. Prospecting within the assigned territory to develop and sustain a robust pipeline. Developing and manage territory business plans that include new logos, cross-selling, upselling, and renewal opportunities. Guiding prospects through the sales cycle to contract and close, collaborating with presales and specialist teams as needed. Supporting customers through onboarding and implementation phases, in partnership with the Field Account Manager, ensuring a seamless transition and ongoing revenue life cycle management. Requirements Able to demonstrate experience in business development and account management. Prove proficiency in CRM systems, particularly Salesforce. Have excellent communication, negotiation, and interpersonal skills. Able to work independently and collaboratively within a team environment. Display analytical and problem-solving abilities. Have a proactive approach to identifying and pursuing new business opportunities. Learn more about the LexisNexis Risk team and how we work here We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-. EEO Know Your Rights . Criminals may pose as LexisNexis Risk Solutions recruiters, a subsidiary of RELX, asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-. EEO Know Your Rights . Criminals may pose as LexisNexis Risk Solutions recruiters, a subsidiary of RELX, asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Jul 05, 2025
Full time
Location: London, London, City of, United Kingdom Contract Type: Regular Schedule: 40 Job ID: R96536 About the Business LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, About our Team Are you looking to join an industry-leading sales organisation? Our sales team is dedicated to partnering with organisations to address and solve complex risk problems. At LexisNexis Risk Solutions, we pride ourselves in providing solutions that directly impact our customers' ability to mitigate and manage risk. About the Role We are seeking a dynamic and results-driven Business Development Manager to join our team. In this role, you will be responsible for achieving revenue targets and driving business growth through effective sales strategies, in collaboration with a Field Account Manager and Overlay Sales Specialists. You'll be responsible for the creation of a sales strategy that will build pipeline and drive incremental growth while retaining an existing book of accounts. You will prospect within your assigned territory to develop a robust pipeline, manage territory business plans, and guide prospects through the sales cycle to contract and close while maintaining the ongoing relationship for retention, upsell/cross sell and strategic relationship management. Responsibilities Achieving revenue targets and drive business growth through effective sales strategies. Converting leads to opportunities, ensuring timely and accurate maintenance of accounts. Logging customer activity and communications comprehensively within the CRM system. Submitting monthly forecast reports and regularly update the sales pipeline. Prospecting within the assigned territory to develop and sustain a robust pipeline. Developing and manage territory business plans that include new logos, cross-selling, upselling, and renewal opportunities. Guiding prospects through the sales cycle to contract and close, collaborating with presales and specialist teams as needed. Supporting customers through onboarding and implementation phases, in partnership with the Field Account Manager, ensuring a seamless transition and ongoing revenue life cycle management. Requirements Able to demonstrate experience in business development and account management. Prove proficiency in CRM systems, particularly Salesforce. Have excellent communication, negotiation, and interpersonal skills. Able to work independently and collaboratively within a team environment. Display analytical and problem-solving abilities. Have a proactive approach to identifying and pursuing new business opportunities. Learn more about the LexisNexis Risk team and how we work here We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-. EEO Know Your Rights . Criminals may pose as LexisNexis Risk Solutions recruiters, a subsidiary of RELX, asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-. EEO Know Your Rights . Criminals may pose as LexisNexis Risk Solutions recruiters, a subsidiary of RELX, asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
We are seeking a dynamic and results-oriented Lead Generation Specialist to join our team within our European discovery services segment. The ideal candidate will leverage their knowledge of pre-clinical drug discovery, as well as the pharmaceutical/biotech landscape, to reach out and nurture leads generated by the Market Intelligence and Business Development team. By crafting targeted and tailored engagements, the Lead Generation Specialist will align our discovery services solutions with the specific needs of our biotech and pharma prospects. Proficiency in marketing communication and digital marketing tools, including professional social platforms, is essential. Please note the location of this job is remote / work from home in Europe. Identify Leads: Through data mining, active surveillance of public domain information, and collaboration with the business and marketing teams identify and triage new opportunities. Engage with Leads: Reach out to pre-qualified leads generated by the Market Intelligence team with customized, solution-driven offers that align with the prospects' pipeline and our small molecule, peptide and oligo-based solutions. Tailored Communication: Develop and execute targeted marketing communications that resonate with potential biotech and pharma clients, ensuring alignment with their research, development, and manufacturing needs. Pipeline Matching: Analyze client pipelines and align our service offerings to address specific challenges in drug discovery, development, and manufacturing, focusing on small molecules, peptides and oligo-based modalities Digital Marketing Execution: Utilize digital marketing tools (e.g., email marketing, CRM systems) and professional social platforms (e.g., LinkedIn, industry-specific forums) to nurture relationships and generate qualified leads. Collaborate with Marketing and Sales: Work closely with the sales and marketing teams to refine messaging, positioning, and campaigns, ensuring a consistent flow of communication with potential clients. Generate new leads in partnership with BD team such as organizing symposia and local events, e.g. on Science Parks Proven team player: Must possess effective inter-personal skills to enable effective teamwork across multiple groups and geographies. Data-Driven Approach: Use data and analytics to measure lead generation success, refine outreach strategies, and report on KPIs to ensure optimal ROI for marketing efforts. Must be organised and detail-oriented and able to process data from diverse sources Job Requirements: Educational Background: Bachelor's degree or higher in chemistry, biology, pharmaceutical sciences, or a related scientific field. Industry Experience: At least 3-5 years of experience in a drug discovery or business development/marketing role in life sciences. Marketing Skills: Proven ability to create compelling marketing content and offers tailored to specific client needs, with hands-on experience using digital marketing tools and social media platforms (e.g., LinkedIn). Communication: Excellent written and verbal communication skills, with the ability to convey technical information clearly to both scientific and non-scientific audiences. Demonstrable gravitas and relationship-building skills. Tech-Savvy: Proficiency in CRM tools, marketing automation platforms, and lead tracking software to manage and optimize outreach efforts. Preferred Qualifications: Experience working in contract research or manufacturing organizations (CROs/CDMOs), preferably with some experience in lead generation. Familiarity with current trends in drug discovery, especially in the small molecule, nucleic acid or peptide-based therapeutics space. Knowledge of the biotech and pharma landscape, including key players, trends, and drug development pipelines.
Jul 05, 2025
Full time
We are seeking a dynamic and results-oriented Lead Generation Specialist to join our team within our European discovery services segment. The ideal candidate will leverage their knowledge of pre-clinical drug discovery, as well as the pharmaceutical/biotech landscape, to reach out and nurture leads generated by the Market Intelligence and Business Development team. By crafting targeted and tailored engagements, the Lead Generation Specialist will align our discovery services solutions with the specific needs of our biotech and pharma prospects. Proficiency in marketing communication and digital marketing tools, including professional social platforms, is essential. Please note the location of this job is remote / work from home in Europe. Identify Leads: Through data mining, active surveillance of public domain information, and collaboration with the business and marketing teams identify and triage new opportunities. Engage with Leads: Reach out to pre-qualified leads generated by the Market Intelligence team with customized, solution-driven offers that align with the prospects' pipeline and our small molecule, peptide and oligo-based solutions. Tailored Communication: Develop and execute targeted marketing communications that resonate with potential biotech and pharma clients, ensuring alignment with their research, development, and manufacturing needs. Pipeline Matching: Analyze client pipelines and align our service offerings to address specific challenges in drug discovery, development, and manufacturing, focusing on small molecules, peptides and oligo-based modalities Digital Marketing Execution: Utilize digital marketing tools (e.g., email marketing, CRM systems) and professional social platforms (e.g., LinkedIn, industry-specific forums) to nurture relationships and generate qualified leads. Collaborate with Marketing and Sales: Work closely with the sales and marketing teams to refine messaging, positioning, and campaigns, ensuring a consistent flow of communication with potential clients. Generate new leads in partnership with BD team such as organizing symposia and local events, e.g. on Science Parks Proven team player: Must possess effective inter-personal skills to enable effective teamwork across multiple groups and geographies. Data-Driven Approach: Use data and analytics to measure lead generation success, refine outreach strategies, and report on KPIs to ensure optimal ROI for marketing efforts. Must be organised and detail-oriented and able to process data from diverse sources Job Requirements: Educational Background: Bachelor's degree or higher in chemistry, biology, pharmaceutical sciences, or a related scientific field. Industry Experience: At least 3-5 years of experience in a drug discovery or business development/marketing role in life sciences. Marketing Skills: Proven ability to create compelling marketing content and offers tailored to specific client needs, with hands-on experience using digital marketing tools and social media platforms (e.g., LinkedIn). Communication: Excellent written and verbal communication skills, with the ability to convey technical information clearly to both scientific and non-scientific audiences. Demonstrable gravitas and relationship-building skills. Tech-Savvy: Proficiency in CRM tools, marketing automation platforms, and lead tracking software to manage and optimize outreach efforts. Preferred Qualifications: Experience working in contract research or manufacturing organizations (CROs/CDMOs), preferably with some experience in lead generation. Familiarity with current trends in drug discovery, especially in the small molecule, nucleic acid or peptide-based therapeutics space. Knowledge of the biotech and pharma landscape, including key players, trends, and drug development pipelines.
Description: Mortgage Paraplanner / Mortgage Administrator A high performing independent Mortgage Brokerage is expanding their operation and they require an additional Mortgage Administrator / Para planner to join their flourishing and expanding team in their new offices, in order to support this exciting period of company growth. The successful applicant will cover the administration of several Mortgage Brokers. Two different salary bands are on offer depending on whether the successful applicant comes on board as a Mortgage Administrator or as a more experienced Paraplanner. The salary will depend on the candidates overall experience and exposure to the full mortgage sales process. Mortgage Paraplanner / Mortgage Administrator - Skills Required: Previous Mortgage Administration experience is essential for this role Proficiency in MS Office, Word, Excel and Outlook Superior organisational skills and dedication to completing projects in a timely manner Excellent communication skills Professional and reliable High level of attention to detail Mortgage Paraplanner / Mortgage Administrator - Duties: Building client profiles within the CRM Completing and submitting decision in principles Completing and submitting full mortgage applications Completing and submitting insurance related applications Liaising with clients to collate documents and other information required for a full mortgage application Chasing lenders, providers, solicitors, estate agents and other third parties to ensure each case completes as swiftly and smoothly as possible Ensuring the broker submissions are compliant Experience dealing with the protection side of the business; medical questionnaires, GP reports, etc is preferential and would be a distinct advantage Mortgage Paraplanner / Mortgage Administrator - The Package: £30,000 - £40,000 Basic Salary Plus discretionary bonuses 5 day working week (Monday - Friday) Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Jul 05, 2025
Full time
Description: Mortgage Paraplanner / Mortgage Administrator A high performing independent Mortgage Brokerage is expanding their operation and they require an additional Mortgage Administrator / Para planner to join their flourishing and expanding team in their new offices, in order to support this exciting period of company growth. The successful applicant will cover the administration of several Mortgage Brokers. Two different salary bands are on offer depending on whether the successful applicant comes on board as a Mortgage Administrator or as a more experienced Paraplanner. The salary will depend on the candidates overall experience and exposure to the full mortgage sales process. Mortgage Paraplanner / Mortgage Administrator - Skills Required: Previous Mortgage Administration experience is essential for this role Proficiency in MS Office, Word, Excel and Outlook Superior organisational skills and dedication to completing projects in a timely manner Excellent communication skills Professional and reliable High level of attention to detail Mortgage Paraplanner / Mortgage Administrator - Duties: Building client profiles within the CRM Completing and submitting decision in principles Completing and submitting full mortgage applications Completing and submitting insurance related applications Liaising with clients to collate documents and other information required for a full mortgage application Chasing lenders, providers, solicitors, estate agents and other third parties to ensure each case completes as swiftly and smoothly as possible Ensuring the broker submissions are compliant Experience dealing with the protection side of the business; medical questionnaires, GP reports, etc is preferential and would be a distinct advantage Mortgage Paraplanner / Mortgage Administrator - The Package: £30,000 - £40,000 Basic Salary Plus discretionary bonuses 5 day working week (Monday - Friday) Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
JOB TITLE: Senior Internal Sales The COMPANY Our client is the UK's acknowledged leaders in the design, manufacture and installation of industrial surface preparation and finishing machinery. Established for 40 years they are the trusted name throughout the metal preparation industry, their bespoke equipment is used in a range of sectors including marine, aerospace, alternative energy, automotive, civils and offshore. They have earned a deserved reputation for the quality of both their products and, importantly, service. The ROLE Due to an ever increasing orderbook my Client now requires a Senior Internal Sales person to join their team. Working as part of a close knit team taking pride in this vital and valued role within the organisation you will be responsible for; Proactively calling the existing account base Setting a positive example for junior staff members Account management CRM system, running/monitoring daily reports etc. The CANDIDATE Our client is looking for an Internal Sales person/Account Manager who is a team player with a strong work ethic and takes pride in doing a job well. The right Internal Account Manager candidate will possess; Experience with a CRM system Proven record in sales A technical bent Good IT skills Excellent interpersonal skills Take pride in doing a job well LOCATION: North Cambridgeshire/South Lincolnshire This role is commutable from: Peterborough Bourne Stamford Spalding Baston Glinton Werrington Morton Crowland Maxey Deeping St Nicholas Helpston Maxey Market Deeping Deeping St James ALTERNATIVE JOB TITLES: Senior Sales Support, Senior Sales, Internal Sales, Senior Internal Sales, Internal Sales Supervisor, Account Manager, Aftermarket Sales, CRM Manager, Technical Sales Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike. INAND1
Jul 05, 2025
Full time
JOB TITLE: Senior Internal Sales The COMPANY Our client is the UK's acknowledged leaders in the design, manufacture and installation of industrial surface preparation and finishing machinery. Established for 40 years they are the trusted name throughout the metal preparation industry, their bespoke equipment is used in a range of sectors including marine, aerospace, alternative energy, automotive, civils and offshore. They have earned a deserved reputation for the quality of both their products and, importantly, service. The ROLE Due to an ever increasing orderbook my Client now requires a Senior Internal Sales person to join their team. Working as part of a close knit team taking pride in this vital and valued role within the organisation you will be responsible for; Proactively calling the existing account base Setting a positive example for junior staff members Account management CRM system, running/monitoring daily reports etc. The CANDIDATE Our client is looking for an Internal Sales person/Account Manager who is a team player with a strong work ethic and takes pride in doing a job well. The right Internal Account Manager candidate will possess; Experience with a CRM system Proven record in sales A technical bent Good IT skills Excellent interpersonal skills Take pride in doing a job well LOCATION: North Cambridgeshire/South Lincolnshire This role is commutable from: Peterborough Bourne Stamford Spalding Baston Glinton Werrington Morton Crowland Maxey Deeping St Nicholas Helpston Maxey Market Deeping Deeping St James ALTERNATIVE JOB TITLES: Senior Sales Support, Senior Sales, Internal Sales, Senior Internal Sales, Internal Sales Supervisor, Account Manager, Aftermarket Sales, CRM Manager, Technical Sales Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike. INAND1
We are seeking a dynamic and results-oriented Lead Generation Specialist to join our team within our European discovery services segment. The ideal candidate will leverage their knowledge of pre-clinical drug discovery, as well as the pharmaceutical/biotech landscape, to reach out and nurture leads generated by the Market Intelligence and Business Development team. By crafting targeted and tailored engagements, the Lead Generation Specialist will align our discovery services solutions with the specific needs of our biotech and pharma prospects. Proficiency in marketing communication and digital marketing tools, including professional social platforms, is essential. Please note the location of this job is remote / work from home in Europe. Identify Leads: Through data mining, active surveillance of public domain information, and collaboration with the business and marketing teams identify and triage new opportunities. Engage with Leads: Reach out to pre-qualified leads generated by the Market Intelligence team with customized, solution-driven offers that align with the prospects' pipeline and our small molecule, peptide and oligo-based solutions. Tailored Communication: Develop and execute targeted marketing communications that resonate with potential biotech and pharma clients, ensuring alignment with their research, development, and manufacturing needs. Pipeline Matching: Analyze client pipelines and align our service offerings to address specific challenges in drug discovery, development, and manufacturing, focusing on small molecules, peptides and oligo-based modalities Digital Marketing Execution: Utilize digital marketing tools (e.g., email marketing, CRM systems) and professional social platforms (e.g., LinkedIn, industry-specific forums) to nurture relationships and generate qualified leads. Collaborate with Marketing and Sales: Work closely with the sales and marketing teams to refine messaging, positioning, and campaigns, ensuring a consistent flow of communication with potential clients. Generate new leads in partnership with BD team such as organizing symposia and local events, e.g. on Science Parks Proven team player: Must possess effective inter-personal skills to enable effective teamwork across multiple groups and geographies. Data-Driven Approach: Use data and analytics to measure lead generation success, refine outreach strategies, and report on KPIs to ensure optimal ROI for marketing efforts. Must be organised and detail-oriented and able to process data from diverse sources Job Requirements: Educational Background: Bachelor's degree or higher in chemistry, biology, pharmaceutical sciences, or a related scientific field. Industry Experience: At least 3-5 years of experience in a drug discovery or business development/marketing role in life sciences. Marketing Skills: Proven ability to create compelling marketing content and offers tailored to specific client needs, with hands-on experience using digital marketing tools and social media platforms (e.g., LinkedIn). Communication: Excellent written and verbal communication skills, with the ability to convey technical information clearly to both scientific and non-scientific audiences. Demonstrable gravitas and relationship-building skills. Tech-Savvy: Proficiency in CRM tools, marketing automation platforms, and lead tracking software to manage and optimize outreach efforts. Preferred Qualifications: Experience working in contract research or manufacturing organizations (CROs/CDMOs), preferably with some experience in lead generation. Familiarity with current trends in drug discovery, especially in the small molecule, nucleic acid or peptide-based therapeutics space. Knowledge of the biotech and pharma landscape, including key players, trends, and drug development pipelines.
Jul 05, 2025
Full time
We are seeking a dynamic and results-oriented Lead Generation Specialist to join our team within our European discovery services segment. The ideal candidate will leverage their knowledge of pre-clinical drug discovery, as well as the pharmaceutical/biotech landscape, to reach out and nurture leads generated by the Market Intelligence and Business Development team. By crafting targeted and tailored engagements, the Lead Generation Specialist will align our discovery services solutions with the specific needs of our biotech and pharma prospects. Proficiency in marketing communication and digital marketing tools, including professional social platforms, is essential. Please note the location of this job is remote / work from home in Europe. Identify Leads: Through data mining, active surveillance of public domain information, and collaboration with the business and marketing teams identify and triage new opportunities. Engage with Leads: Reach out to pre-qualified leads generated by the Market Intelligence team with customized, solution-driven offers that align with the prospects' pipeline and our small molecule, peptide and oligo-based solutions. Tailored Communication: Develop and execute targeted marketing communications that resonate with potential biotech and pharma clients, ensuring alignment with their research, development, and manufacturing needs. Pipeline Matching: Analyze client pipelines and align our service offerings to address specific challenges in drug discovery, development, and manufacturing, focusing on small molecules, peptides and oligo-based modalities Digital Marketing Execution: Utilize digital marketing tools (e.g., email marketing, CRM systems) and professional social platforms (e.g., LinkedIn, industry-specific forums) to nurture relationships and generate qualified leads. Collaborate with Marketing and Sales: Work closely with the sales and marketing teams to refine messaging, positioning, and campaigns, ensuring a consistent flow of communication with potential clients. Generate new leads in partnership with BD team such as organizing symposia and local events, e.g. on Science Parks Proven team player: Must possess effective inter-personal skills to enable effective teamwork across multiple groups and geographies. Data-Driven Approach: Use data and analytics to measure lead generation success, refine outreach strategies, and report on KPIs to ensure optimal ROI for marketing efforts. Must be organised and detail-oriented and able to process data from diverse sources Job Requirements: Educational Background: Bachelor's degree or higher in chemistry, biology, pharmaceutical sciences, or a related scientific field. Industry Experience: At least 3-5 years of experience in a drug discovery or business development/marketing role in life sciences. Marketing Skills: Proven ability to create compelling marketing content and offers tailored to specific client needs, with hands-on experience using digital marketing tools and social media platforms (e.g., LinkedIn). Communication: Excellent written and verbal communication skills, with the ability to convey technical information clearly to both scientific and non-scientific audiences. Demonstrable gravitas and relationship-building skills. Tech-Savvy: Proficiency in CRM tools, marketing automation platforms, and lead tracking software to manage and optimize outreach efforts. Preferred Qualifications: Experience working in contract research or manufacturing organizations (CROs/CDMOs), preferably with some experience in lead generation. Familiarity with current trends in drug discovery, especially in the small molecule, nucleic acid or peptide-based therapeutics space. Knowledge of the biotech and pharma landscape, including key players, trends, and drug development pipelines.
Harris Hill Charity Recruitment Specialists
St. Albans, Hertfordshire
Harris Hill are delighted to be working with an independent school to recruit for the Development and Engagement Manager to join a dedicated Development Office with a clear philanthropic mission. You will be responsible for implementing a dynamic engagement strategy that connects alumni, parents, and supporters to the life and vision of the school. You will be instrumental in shaping and delivering fundraising initiatives, managing a calendar of high profile events, and producing compelling communications to further the school s ambitious development goals. As a Development and Engagement Manager you will: Support and execute a long term, sustainable fundraising strategy Cultivate relationships with donors and prospects, from annual givers to major gift supporters Project manage appeals across multiple channels Ensure effective donor stewardship and record keeping Lead alumni relations and develop meaningful engagement initiatives Manage alumni data, communications, and mentoring programmes Grow a thriving alumni network and act as the first point of contact for former pupils Deliver an annual calendar of engaging events for alumni and supporters Promote events creatively across digital and print platforms Track event impact and maximise ROI Produce high quality publications, newsletters, and digital content Manage online engagement platforms and social media channels To be successful, you must have experience: Proven experience in fundraising Excellent communication, research and project management skills Confidence with CRM databases (e.g. ToucanTech), social media, and digital tools A proactive, collaborative, and detail oriented mindset A strong understanding of stakeholder engagement and event delivery Salary: £40,000- £45,000 per annum Contract type: Full-time, permanent Location- St Albans, Hertfordshire Closing date: On rolling basis Recruitment process: Cv and Supporting Statement to Benefits: Generous pension scheme, with employer contributions up to 10% Life assurance (4x annual salary) Free lunches, onsite parking, and use of gym/swimming pool Ongoing professional development and access to a wellbeing & benefits platform If this sounds like you, then please do get in touch ASAP! Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Jul 04, 2025
Full time
Harris Hill are delighted to be working with an independent school to recruit for the Development and Engagement Manager to join a dedicated Development Office with a clear philanthropic mission. You will be responsible for implementing a dynamic engagement strategy that connects alumni, parents, and supporters to the life and vision of the school. You will be instrumental in shaping and delivering fundraising initiatives, managing a calendar of high profile events, and producing compelling communications to further the school s ambitious development goals. As a Development and Engagement Manager you will: Support and execute a long term, sustainable fundraising strategy Cultivate relationships with donors and prospects, from annual givers to major gift supporters Project manage appeals across multiple channels Ensure effective donor stewardship and record keeping Lead alumni relations and develop meaningful engagement initiatives Manage alumni data, communications, and mentoring programmes Grow a thriving alumni network and act as the first point of contact for former pupils Deliver an annual calendar of engaging events for alumni and supporters Promote events creatively across digital and print platforms Track event impact and maximise ROI Produce high quality publications, newsletters, and digital content Manage online engagement platforms and social media channels To be successful, you must have experience: Proven experience in fundraising Excellent communication, research and project management skills Confidence with CRM databases (e.g. ToucanTech), social media, and digital tools A proactive, collaborative, and detail oriented mindset A strong understanding of stakeholder engagement and event delivery Salary: £40,000- £45,000 per annum Contract type: Full-time, permanent Location- St Albans, Hertfordshire Closing date: On rolling basis Recruitment process: Cv and Supporting Statement to Benefits: Generous pension scheme, with employer contributions up to 10% Life assurance (4x annual salary) Free lunches, onsite parking, and use of gym/swimming pool Ongoing professional development and access to a wellbeing & benefits platform If this sounds like you, then please do get in touch ASAP! Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Harris Hill are delighted to be working with a national charity to recruit for the Community Fundraising Officer to join its ambitious Development Team. This is an exciting opportunity to make a meaningful impact as part of a respected organisation with deep historical roots and a bold vision for the future. This role will play a key part in delivering a new fundraising strategy designed to grow income through community and challenge event initiatives. You ll engage local supporters, volunteers to build strong, sustainable relationships and raise essential funds for the charity mission. As a Community Fundraising Officer you will: Designing and implementing local and national community fundraising campaigns Planning and delivering a calendar of fundraising and challenge events Building and maintaining relationships with supporters and volunteers Promoting fundraising activity through digital and traditional media Managing data accurately and compliantly using a CRM system Representing the charity at events and community functions To be successful, you must have experience: Experience in community or event based fundraising Strong communication, organisation, and relationship building skills Proven ability to meet and exceed fundraising targets A self-starter who takes initiative and works with creativity and resilience Experience with CRM systems (e.g. Raiser s Edge, Salesforce) Awareness of digital fundraising tools and trends Salary: £29,000- £34,000 per annum Contract type: Full-time, permanent Location- London, hybrid working Closing date: On rolling basis Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Jul 04, 2025
Full time
Harris Hill are delighted to be working with a national charity to recruit for the Community Fundraising Officer to join its ambitious Development Team. This is an exciting opportunity to make a meaningful impact as part of a respected organisation with deep historical roots and a bold vision for the future. This role will play a key part in delivering a new fundraising strategy designed to grow income through community and challenge event initiatives. You ll engage local supporters, volunteers to build strong, sustainable relationships and raise essential funds for the charity mission. As a Community Fundraising Officer you will: Designing and implementing local and national community fundraising campaigns Planning and delivering a calendar of fundraising and challenge events Building and maintaining relationships with supporters and volunteers Promoting fundraising activity through digital and traditional media Managing data accurately and compliantly using a CRM system Representing the charity at events and community functions To be successful, you must have experience: Experience in community or event based fundraising Strong communication, organisation, and relationship building skills Proven ability to meet and exceed fundraising targets A self-starter who takes initiative and works with creativity and resilience Experience with CRM systems (e.g. Raiser s Edge, Salesforce) Awareness of digital fundraising tools and trends Salary: £29,000- £34,000 per annum Contract type: Full-time, permanent Location- London, hybrid working Closing date: On rolling basis Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
