National Fire Chiefs Council Limited.
Birmingham, Staffordshire
Community Risk and Performance Analyst - West Midlands Fire Service West Midlands Fire Service (WMFS) is the second largest fire and rescue service in England, serving an area of 902km square and a population of more than 2.9 million people. Our vision is 'Making the West Midlands safer, stronger and healthier'. This vision and the strategic goals outlined in 'Our Strategy' are what drives the people, professionalism and pride with which we serve our communities. A unique and exciting opportunity exists to join West Midlands Fire Service (WMFS) as a Community Risk and Performance Analyst. Our work to reduce those risks is driven by our Community Risk Management Plan (CRMP). It helps us to set our priorities, which together - guided by our strategy - we work to achieve. As part of the analyst team, you will be a key part of our CRMP process. About the role Our research and data help us understand who's most at risk from fire and other incidents, and when and where they happen. This data also helps us to identify opportunities to improve, use our resources more effectively and efficiently to help those who need it most. But there's a lot more to consider - things like climate change, building and infrastructure developments, technology, world events, changes in health, social and economic issues. These all shape the risks our communities face now and are likely to face in the future. Responsibilities The postholder will: have a proven ability to interpret complex data and risk intelligence, with an understanding of how this can influence community risk management decision making and aid effective risk horizon scanning take a consistent and methodical approach to gathering data to ensure the CRMP is fit for purpose be responsible for data handling and analysis, modelling, mapping, reporting and research across a range of subject areas. This will support the generation and collation of intelligence to inform organisational decision making, risk management, resource planning, evaluation and performance monitoring processes provide expert input and professional insight on available data and its analysis for purposes including: performance management, forecasting and target setting; resource management and deployment; scenario modelling; the creation and interpretation of maps, charts, diagrams, reports and presentations in line with time critical deadlines use specialist and bespoke software systems and applications, to collate and interpret data into meaningful, accurate and timely intelligence reports for consumption by a variety of audiences and stakeholders. Experience and skills knowledge or experience of software packages such as Tableau, Power Bi, Q-Gis Structured Query Language (SQL) (or similar) for the retrieval and management of data experience of processing data using Geographical Information System (GIS).
Apr 07, 2026
Full time
Community Risk and Performance Analyst - West Midlands Fire Service West Midlands Fire Service (WMFS) is the second largest fire and rescue service in England, serving an area of 902km square and a population of more than 2.9 million people. Our vision is 'Making the West Midlands safer, stronger and healthier'. This vision and the strategic goals outlined in 'Our Strategy' are what drives the people, professionalism and pride with which we serve our communities. A unique and exciting opportunity exists to join West Midlands Fire Service (WMFS) as a Community Risk and Performance Analyst. Our work to reduce those risks is driven by our Community Risk Management Plan (CRMP). It helps us to set our priorities, which together - guided by our strategy - we work to achieve. As part of the analyst team, you will be a key part of our CRMP process. About the role Our research and data help us understand who's most at risk from fire and other incidents, and when and where they happen. This data also helps us to identify opportunities to improve, use our resources more effectively and efficiently to help those who need it most. But there's a lot more to consider - things like climate change, building and infrastructure developments, technology, world events, changes in health, social and economic issues. These all shape the risks our communities face now and are likely to face in the future. Responsibilities The postholder will: have a proven ability to interpret complex data and risk intelligence, with an understanding of how this can influence community risk management decision making and aid effective risk horizon scanning take a consistent and methodical approach to gathering data to ensure the CRMP is fit for purpose be responsible for data handling and analysis, modelling, mapping, reporting and research across a range of subject areas. This will support the generation and collation of intelligence to inform organisational decision making, risk management, resource planning, evaluation and performance monitoring processes provide expert input and professional insight on available data and its analysis for purposes including: performance management, forecasting and target setting; resource management and deployment; scenario modelling; the creation and interpretation of maps, charts, diagrams, reports and presentations in line with time critical deadlines use specialist and bespoke software systems and applications, to collate and interpret data into meaningful, accurate and timely intelligence reports for consumption by a variety of audiences and stakeholders. Experience and skills knowledge or experience of software packages such as Tableau, Power Bi, Q-Gis Structured Query Language (SQL) (or similar) for the retrieval and management of data experience of processing data using Geographical Information System (GIS).
Addressing Black Representation in the Energy Industry At Octopus Energy, our mission is to drive the global renewable revolution and make green energy affordable for all. In order to succeed, we need to build a team that represents everyone in our society. Unfortunately, Black professionals make up Applications for all our internships will close on the 17th April. Please do not upload a CV when asked for 'Resume/CV'. Instead, upload a cover letter made up of no more than 500 words. This is our sixth year running the internship programme. You can hear from our past interns and learn about our previous internships. Who we are We're an international energy company putting customers at the heart of everything we do. We empower our people to give outrageously good customer service, and fight to make energy fairer, more affordable, and more accessible for all. We are striving to halt the climate emergency by unlocking a smart, 100% green grid. We are using technology to transform the energy system; making electricity green and affordable, creating one of a kind energy innovations. Our work is powered by freedom, autonomy, and responsibility. We've been recognised as one of the best companies to work for in 2024 and are now the UK's largest and most awarded energy supplier, with a 24% market share! Our Group CEO, Greg, has recorded a podcast about our culture and how we empower our people - give it a listen to find out more about Octopus Energy! ORIT and the IR function ORIT () is a London Main Market listed, c. £300 million market cap., investment trust (see our video What is an investment trust and what does ORIT do?). It is a standalone company, with an independent Board of Directors, owned by its shareholders. It is focused on providing investors with an attractive and sustainable level of income returns, with an element of capital growth, by investing in a diversified portfolio of renewable energy assets in Europe and Australia. As an impact fund, ORIT is helping accelerate the transition to net zero by investing in green energy, whilst also contributing to a broader set of UN Sustainable Development Goals through its impact initiatives. ORIT's investment manager is Octopus Energy Generation. The Investor Relations ("IR") and Communications function for ORIT sits at the intersection of markets, media and messaging. We are responsible for clearly communicating ORIT's strategy, performance and positioning to investors, analysts, journalists and broader stakeholders. The function includes everything from financial reporting and investor materials to media engagement, digital comms and educational content. IR and comms plays a key role in shaping how the market understands ORIT and the wider renewables investment landscape. The role We are looking for a highly motivated intern to support the IR and Communications function for ORIT. This is a hands on role offering exposure to listed markets, renewable energy, and strategic communications. You will work closely with the Head of IR (Listed), as well as external agencies, contributing to both ongoing reporting cycles and proactive communications initiatives. What you'll be working on During your internship, you'll gain exposure to both the strategic and executional side of investor relations and communications within a listed renewables company. You'll support a mix of reporting, content creation and project delivery, helping us communicate clearly and effectively with investors and the wider market. You'll work across a variety of initiatives, from analysing how peers position themselves, to contributing to investor materials, educational content and thought leadership, as well as supporting key projects and improving how we engage with our stakeholders. Day-to-day responsibilities Your responsibilities will broadly include: Competitor analysis: Reviewing annual reports, semi annual reports, NAV updates and factsheets across peers, identifying trends and best practices. Content development: Drafting scripts and supporting materials for educational video content. CRM research: Assessing potential CRM providers and summarising recommendations. Project management support: Assisting with the delivery of the interim report, including timelines, coordination and tracking progress. PR collaboration: Working with our PR agency to develop and progress media opportunities. Thought leadership: Researching topics, generating ideas and contributing to written pieces. What we're looking for We're looking for someone who is curious, proactive and comfortable working across both analytical and creative tasks. Strong written and verbal communication skills. High attention to detail and ability to synthesise information clearly. Interest in renewable energy, infrastructure or financial markets. Ability to manage multiple tasks and meet deadlines. Comfortable working with data, documents and presentations. A proactive mindset - willing to suggest ideas, not just execute them. Bonus (but not essential) Experience with financial analysis or communications. Familiarity with listed funds or investor reporting. IMPORTANT - HOW TO APPLY Follow the link below to be taken to an application form where you will be prompted to 'Attach Resume/CV'. PLEASE DO NOT UPLOAD A CV. Instead, you should upload a cover letter made up of no more than 500 words. This cover letter is your chance to stand out! We want to know about you, your passions, and why you think you would be a great fit for an internship at Octopus Energy. We don't use CVs as we are more interested in what makes you tick than we are about the opportunities you have had up to this point. It is really important that this cover letter is written by you and really tells us your story. By putting this into AI, your story will get lost. So, while we typically encourage efficient ways of working, please refrain from using AI for this task. This cover letter is the same for all our internships, so if you are applying for one or multiple positions, you will only need to write one. Please use the brief below to include: Before your skills and experience, we're looking for the right kind of person - the kind who is utterly passionate about our mission and who thrives working how we work. So, please let us know why the Octopus Energy Group stands out to you. Tell us about yourself - who you are, what you're studying or have studied, what makes you you? What do you think you could bring to an internship at Octopus Energy? Tell us about a time you went above and beyond to help someone else, not because you had to, but because it was the right thing to do. If we gave you a stage and 2 minutes to teach the company something, anything, that has nothing to do with energy, what would it be? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations during your interview process or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!
Apr 07, 2026
Full time
Addressing Black Representation in the Energy Industry At Octopus Energy, our mission is to drive the global renewable revolution and make green energy affordable for all. In order to succeed, we need to build a team that represents everyone in our society. Unfortunately, Black professionals make up Applications for all our internships will close on the 17th April. Please do not upload a CV when asked for 'Resume/CV'. Instead, upload a cover letter made up of no more than 500 words. This is our sixth year running the internship programme. You can hear from our past interns and learn about our previous internships. Who we are We're an international energy company putting customers at the heart of everything we do. We empower our people to give outrageously good customer service, and fight to make energy fairer, more affordable, and more accessible for all. We are striving to halt the climate emergency by unlocking a smart, 100% green grid. We are using technology to transform the energy system; making electricity green and affordable, creating one of a kind energy innovations. Our work is powered by freedom, autonomy, and responsibility. We've been recognised as one of the best companies to work for in 2024 and are now the UK's largest and most awarded energy supplier, with a 24% market share! Our Group CEO, Greg, has recorded a podcast about our culture and how we empower our people - give it a listen to find out more about Octopus Energy! ORIT and the IR function ORIT () is a London Main Market listed, c. £300 million market cap., investment trust (see our video What is an investment trust and what does ORIT do?). It is a standalone company, with an independent Board of Directors, owned by its shareholders. It is focused on providing investors with an attractive and sustainable level of income returns, with an element of capital growth, by investing in a diversified portfolio of renewable energy assets in Europe and Australia. As an impact fund, ORIT is helping accelerate the transition to net zero by investing in green energy, whilst also contributing to a broader set of UN Sustainable Development Goals through its impact initiatives. ORIT's investment manager is Octopus Energy Generation. The Investor Relations ("IR") and Communications function for ORIT sits at the intersection of markets, media and messaging. We are responsible for clearly communicating ORIT's strategy, performance and positioning to investors, analysts, journalists and broader stakeholders. The function includes everything from financial reporting and investor materials to media engagement, digital comms and educational content. IR and comms plays a key role in shaping how the market understands ORIT and the wider renewables investment landscape. The role We are looking for a highly motivated intern to support the IR and Communications function for ORIT. This is a hands on role offering exposure to listed markets, renewable energy, and strategic communications. You will work closely with the Head of IR (Listed), as well as external agencies, contributing to both ongoing reporting cycles and proactive communications initiatives. What you'll be working on During your internship, you'll gain exposure to both the strategic and executional side of investor relations and communications within a listed renewables company. You'll support a mix of reporting, content creation and project delivery, helping us communicate clearly and effectively with investors and the wider market. You'll work across a variety of initiatives, from analysing how peers position themselves, to contributing to investor materials, educational content and thought leadership, as well as supporting key projects and improving how we engage with our stakeholders. Day-to-day responsibilities Your responsibilities will broadly include: Competitor analysis: Reviewing annual reports, semi annual reports, NAV updates and factsheets across peers, identifying trends and best practices. Content development: Drafting scripts and supporting materials for educational video content. CRM research: Assessing potential CRM providers and summarising recommendations. Project management support: Assisting with the delivery of the interim report, including timelines, coordination and tracking progress. PR collaboration: Working with our PR agency to develop and progress media opportunities. Thought leadership: Researching topics, generating ideas and contributing to written pieces. What we're looking for We're looking for someone who is curious, proactive and comfortable working across both analytical and creative tasks. Strong written and verbal communication skills. High attention to detail and ability to synthesise information clearly. Interest in renewable energy, infrastructure or financial markets. Ability to manage multiple tasks and meet deadlines. Comfortable working with data, documents and presentations. A proactive mindset - willing to suggest ideas, not just execute them. Bonus (but not essential) Experience with financial analysis or communications. Familiarity with listed funds or investor reporting. IMPORTANT - HOW TO APPLY Follow the link below to be taken to an application form where you will be prompted to 'Attach Resume/CV'. PLEASE DO NOT UPLOAD A CV. Instead, you should upload a cover letter made up of no more than 500 words. This cover letter is your chance to stand out! We want to know about you, your passions, and why you think you would be a great fit for an internship at Octopus Energy. We don't use CVs as we are more interested in what makes you tick than we are about the opportunities you have had up to this point. It is really important that this cover letter is written by you and really tells us your story. By putting this into AI, your story will get lost. So, while we typically encourage efficient ways of working, please refrain from using AI for this task. This cover letter is the same for all our internships, so if you are applying for one or multiple positions, you will only need to write one. Please use the brief below to include: Before your skills and experience, we're looking for the right kind of person - the kind who is utterly passionate about our mission and who thrives working how we work. So, please let us know why the Octopus Energy Group stands out to you. Tell us about yourself - who you are, what you're studying or have studied, what makes you you? What do you think you could bring to an internship at Octopus Energy? Tell us about a time you went above and beyond to help someone else, not because you had to, but because it was the right thing to do. If we gave you a stage and 2 minutes to teach the company something, anything, that has nothing to do with energy, what would it be? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations during your interview process or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!
You're not just someone who writes requirements. You're the person who asks where the data actually comes from. You want to know which fields matter and which ones are legacy noise. If that sounds like you, this Business Analyst role puts your skills at the centre of a major transformation. As the Business Analyst, you'll join a fast-growing data and analytics business working closely with major organisations to reduce revenue leakage. Their platform uses data-driven insights optimise revenue without negatively impacting customer experience. Following recent investment, the company is entering a significant growth phase, with plans to expand into new markets. We have hired a number of BAs and PMs for this emerging player with an established client base - you'll be joining a group of tight-knit, down to earth project professionals You'll join a new customer project at the point where structure is still forming, so we need your Business Analyst skills to directly influence how the new environment is shaped. Working on a major platform replacement and a new CRM implementation, the transformation team is currently small but expected to scale significantly over the next few years. You will: Map legacy billing and CRM data flows. Support data definitions and migration planning. Work closely with a Project Manager and Data Analyst in a focused migration pod. Uncover how customer data truly flows by mapping legacy systems. Identify what must migrate, what can be cleansed, and what should be retired. We would like to tap into your experience with CRM implementations, billing systems or platform replacements, in an ideal world. If not, as long as you have data migration experience we would still like to talk with you. For this Business Analyst role we can offer a salary up to £50k + bonus, pension and benefits. You'll be in the office 3 days a week and we can accommodate an immediate start! This is not a documentation-only BA role. It requires curiosity around systems and a practical understanding of how data behaves across platforms. Please apply for this Business Analyst role by finding me me at Neilesh Sood on LinkedIn or drop your CV over here. Business Analyst - Data Migration, new CRM - to £50k Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Apr 07, 2026
Full time
You're not just someone who writes requirements. You're the person who asks where the data actually comes from. You want to know which fields matter and which ones are legacy noise. If that sounds like you, this Business Analyst role puts your skills at the centre of a major transformation. As the Business Analyst, you'll join a fast-growing data and analytics business working closely with major organisations to reduce revenue leakage. Their platform uses data-driven insights optimise revenue without negatively impacting customer experience. Following recent investment, the company is entering a significant growth phase, with plans to expand into new markets. We have hired a number of BAs and PMs for this emerging player with an established client base - you'll be joining a group of tight-knit, down to earth project professionals You'll join a new customer project at the point where structure is still forming, so we need your Business Analyst skills to directly influence how the new environment is shaped. Working on a major platform replacement and a new CRM implementation, the transformation team is currently small but expected to scale significantly over the next few years. You will: Map legacy billing and CRM data flows. Support data definitions and migration planning. Work closely with a Project Manager and Data Analyst in a focused migration pod. Uncover how customer data truly flows by mapping legacy systems. Identify what must migrate, what can be cleansed, and what should be retired. We would like to tap into your experience with CRM implementations, billing systems or platform replacements, in an ideal world. If not, as long as you have data migration experience we would still like to talk with you. For this Business Analyst role we can offer a salary up to £50k + bonus, pension and benefits. You'll be in the office 3 days a week and we can accommodate an immediate start! This is not a documentation-only BA role. It requires curiosity around systems and a practical understanding of how data behaves across platforms. Please apply for this Business Analyst role by finding me me at Neilesh Sood on LinkedIn or drop your CV over here. Business Analyst - Data Migration, new CRM - to £50k Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Senior Consultant, Customer Transformation, UX Product Manager, IXD, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 5 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity This is your chance to join a team that's transforming how businesses connect with their customers. At EY, our Customer Transformation team helps clients reimagine their customer facing functions through developing and implementing Customer & UX strategies, digital solutions, user centric services, operating models, and optimised products, experiences, marketing, and sales. You'll work on exciting projects that shape customer experiences and drive sustainable growth. Your key responsibilities Collaborate with clients to understand the market and customer needs, and business objectives. Define the product vision and strategy, aligning it with business goals and customer needs. Utilise human centred design methodologies to ideate, co design and conceptualise innovative product solutions. Create user journey maps to identify customer pain points and opportunities. Design prototypes to validate solutions. Facilitate workshops to engage and inspire stakeholders in the value of a design led process. Conduct user testing to gather feedback and turn them into actionable steps to refine product solutions. Collect, prioritise and translate comprehensive product requirements into features and user stories. Skilled in creating and maintaining product roadmaps, managing budgets, identifying risks and developing mitigation strategies. Foster open dialogue, active listening, and a culture of innovation to create a collaborative environment, co designing solutions to drive successful outcomes. Work closely with cross functional teams, including UX designers, developers, and business analysts, to ensure alignment on project goals and successful product delivery. Facilitate various client workshops, discussions and effectively present concepts and solutions to multiple stakeholders. Build strong relationships and advocate for user centred design principles, ensuring that the product meets user needs and provides a positive experience. Skills and attributes for success UX Design: proficient in creating prototypes that communicate user requirements effectively, and test prototypes to enhance user satisfaction. Strategic Thinking and Business Acumen: ability to develop and implement strategies and expertise in leveraging strategic thinking to identify opportunities and drive business growth. Strong strategic planning and execution skills. Product Management: ability to manage and deliver products and implementation projects across the entire lifecycle. Strong organisational and time management skills. Strong understanding of user centred design principles, design thinking methodology. Familiarity with project management methodologies (Agile, Waterfall) and experience in leading cross functional teams. Strong analytical, problem solving and creative thinking abilities, with a focus on delivering outcomes and results. A passion for innovation and a relentless drive to deliver exceptional client outcomes. Leverage data to provide companies with fresh insights, empowering the creation of personalised customer experiences. Strong communication and presentation skills, expertise in developing and facilitating client workshops. Ability to create future visions for products and services that inspire and meet service user needs. Stakeholder and Client Engagement and Management: Ability to engage directly with senior client stakeholders. Strong relationship building and interpersonal skills. What we look for Moderate amount of experience in customer practice at Senior Consultant Level. Degree in Business augmented by a qualification in STEM (e.g. Computer Science, UX Design, Product Design, Human Factors Engineering) or a related field. If only one qualification, then proven experience in an augmented or related field e.g., a business degree with a background in technology delivery or UX design Proven track record of designing and delivering successful products or delivering digital transformation projects from strategy to implementation. Experience in working with developers, designers, business analysts, and testers to deliver customer centred technology solutions, digital transformations and design led innovation. Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. Understanding of CMS platforms (e.g. AEM, Sitefinity), CRM platforms (e.g. Microsoft Dynamics, Salesforce), digital and emerging technologies, AI, and data & analytics. Experience with using Figma and Microsoft Azure Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. Are you ready to shape your future with confidence? Apply today. EY Building a better working world
Apr 07, 2026
Full time
Senior Consultant, Customer Transformation, UX Product Manager, IXD, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 5 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity This is your chance to join a team that's transforming how businesses connect with their customers. At EY, our Customer Transformation team helps clients reimagine their customer facing functions through developing and implementing Customer & UX strategies, digital solutions, user centric services, operating models, and optimised products, experiences, marketing, and sales. You'll work on exciting projects that shape customer experiences and drive sustainable growth. Your key responsibilities Collaborate with clients to understand the market and customer needs, and business objectives. Define the product vision and strategy, aligning it with business goals and customer needs. Utilise human centred design methodologies to ideate, co design and conceptualise innovative product solutions. Create user journey maps to identify customer pain points and opportunities. Design prototypes to validate solutions. Facilitate workshops to engage and inspire stakeholders in the value of a design led process. Conduct user testing to gather feedback and turn them into actionable steps to refine product solutions. Collect, prioritise and translate comprehensive product requirements into features and user stories. Skilled in creating and maintaining product roadmaps, managing budgets, identifying risks and developing mitigation strategies. Foster open dialogue, active listening, and a culture of innovation to create a collaborative environment, co designing solutions to drive successful outcomes. Work closely with cross functional teams, including UX designers, developers, and business analysts, to ensure alignment on project goals and successful product delivery. Facilitate various client workshops, discussions and effectively present concepts and solutions to multiple stakeholders. Build strong relationships and advocate for user centred design principles, ensuring that the product meets user needs and provides a positive experience. Skills and attributes for success UX Design: proficient in creating prototypes that communicate user requirements effectively, and test prototypes to enhance user satisfaction. Strategic Thinking and Business Acumen: ability to develop and implement strategies and expertise in leveraging strategic thinking to identify opportunities and drive business growth. Strong strategic planning and execution skills. Product Management: ability to manage and deliver products and implementation projects across the entire lifecycle. Strong organisational and time management skills. Strong understanding of user centred design principles, design thinking methodology. Familiarity with project management methodologies (Agile, Waterfall) and experience in leading cross functional teams. Strong analytical, problem solving and creative thinking abilities, with a focus on delivering outcomes and results. A passion for innovation and a relentless drive to deliver exceptional client outcomes. Leverage data to provide companies with fresh insights, empowering the creation of personalised customer experiences. Strong communication and presentation skills, expertise in developing and facilitating client workshops. Ability to create future visions for products and services that inspire and meet service user needs. Stakeholder and Client Engagement and Management: Ability to engage directly with senior client stakeholders. Strong relationship building and interpersonal skills. What we look for Moderate amount of experience in customer practice at Senior Consultant Level. Degree in Business augmented by a qualification in STEM (e.g. Computer Science, UX Design, Product Design, Human Factors Engineering) or a related field. If only one qualification, then proven experience in an augmented or related field e.g., a business degree with a background in technology delivery or UX design Proven track record of designing and delivering successful products or delivering digital transformation projects from strategy to implementation. Experience in working with developers, designers, business analysts, and testers to deliver customer centred technology solutions, digital transformations and design led innovation. Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. Understanding of CMS platforms (e.g. AEM, Sitefinity), CRM platforms (e.g. Microsoft Dynamics, Salesforce), digital and emerging technologies, AI, and data & analytics. Experience with using Figma and Microsoft Azure Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. Are you ready to shape your future with confidence? Apply today. EY Building a better working world
About Huzzle At Huzzle, we connect exceptional B2B professionals with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you're hired in house as a valued member of their team. About the Company This opportunity is with a fast growing AI powered Go To Market (GTM) systems company focused on helping modern revenue teams scale efficiently. The company builds automation driven revenue engines that turn market signals into qualified pipeline. Their infrastructure combines AI agents, workflow automation, outbound platforms, and CRM architecture to help growth stage companies ($1M-$100M+ ARR) build systematic competitive advantages without scaling headcount. Job Type: Full time Location: Remote Engagement: Independent Contract Key Responsibilities CRM Architecture & Revenue Systems Own the company's HubSpot CRM architecture end to end including pipelines, lifecycle stages, workflows, custom properties, and reporting. Design scalable revenue data models that align CRM activity with pipeline and revenue outcomes. Define and enforce data standards across the GTM stack including HubSpot, Airtable, outbound tooling, and AI systems. Conduct ongoing CRM audits and maintain data integrity, deduplication, and attribution accuracy. Revenue Analytics & Reporting Build reporting frameworks that track pipeline health, revenue velocity, conversion rates, and retention metrics. Develop dashboards that help leadership understand what's happening in the business in real time. Deliver strategic revenue insights and performance reports to executive leadership. Build client facing analytics dashboards used for operational reviews and strategic decision making. RevOps Consulting & Client Delivery Conduct RevOps assessments and CRM audits for client organizations. Design and implement HubSpot and CRM infrastructure including automation, integrations, and reporting. Operate as a senior RevOps advisor in client engagements, providing guidance on pipeline architecture, analytics, and systems strategy. Develop playbooks and frameworks that enable RevOps delivery to scale. Systems Integration & Automation Build and manage automation workflows using n8n or equivalent integration tools. Connect CRM systems with outbound tools, enrichment platforms, and operational databases. Implement integrations between CRM systems and billing platforms such as Stripe. Use AI tools to automate reporting, data analysis, documentation, and operational workflows. RevOps Practice Development Help build and scale the RevOps practice within the organization. Contribute to hiring and mentoring junior RevOps analysts and operations specialists. Develop internal frameworks and best practices for RevOps service delivery. Core Qualifications Deep HubSpot CRM architecture expertise with experience building systems from the ground up. Proven experience designing revenue pipelines, lifecycle models, and CRM data structures. Hands on experience building integrations using n8n, Zapier, Make, APIs, or webhook based workflows. Strong revenue analytics skills, including pipeline coverage modeling, CAC analysis, and cohort retention analysis. Experience implementing automation driven GTM systems across CRM, outbound tools, and data platforms. Working knowledge of Salesforce CRM, including data models, reporting, and migration planning. Ability to translate complex operational data into clear strategic recommendations. Preferred Experience Experience delivering RevOps consulting or agency style CRM implementations. Hands on production experience with n8n automation workflows. Experience integrating Stripe or billing platforms with CRM systems. Familiarity with AI tools used in operations workflows (e.g., AI assisted reporting, workflow automation, documentation generation). Experience hiring or mentoring RevOps analysts or CRM administrators. Fully Remote: Work from anywhere with international teams Career Growth: Join companies in SaaS, MarTech, and B2B services Peer Community: Connect with high performing sales professionals in our network Ongoing Support: Receive guidance from Huzzle before and after placement
Apr 06, 2026
Full time
About Huzzle At Huzzle, we connect exceptional B2B professionals with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you're hired in house as a valued member of their team. About the Company This opportunity is with a fast growing AI powered Go To Market (GTM) systems company focused on helping modern revenue teams scale efficiently. The company builds automation driven revenue engines that turn market signals into qualified pipeline. Their infrastructure combines AI agents, workflow automation, outbound platforms, and CRM architecture to help growth stage companies ($1M-$100M+ ARR) build systematic competitive advantages without scaling headcount. Job Type: Full time Location: Remote Engagement: Independent Contract Key Responsibilities CRM Architecture & Revenue Systems Own the company's HubSpot CRM architecture end to end including pipelines, lifecycle stages, workflows, custom properties, and reporting. Design scalable revenue data models that align CRM activity with pipeline and revenue outcomes. Define and enforce data standards across the GTM stack including HubSpot, Airtable, outbound tooling, and AI systems. Conduct ongoing CRM audits and maintain data integrity, deduplication, and attribution accuracy. Revenue Analytics & Reporting Build reporting frameworks that track pipeline health, revenue velocity, conversion rates, and retention metrics. Develop dashboards that help leadership understand what's happening in the business in real time. Deliver strategic revenue insights and performance reports to executive leadership. Build client facing analytics dashboards used for operational reviews and strategic decision making. RevOps Consulting & Client Delivery Conduct RevOps assessments and CRM audits for client organizations. Design and implement HubSpot and CRM infrastructure including automation, integrations, and reporting. Operate as a senior RevOps advisor in client engagements, providing guidance on pipeline architecture, analytics, and systems strategy. Develop playbooks and frameworks that enable RevOps delivery to scale. Systems Integration & Automation Build and manage automation workflows using n8n or equivalent integration tools. Connect CRM systems with outbound tools, enrichment platforms, and operational databases. Implement integrations between CRM systems and billing platforms such as Stripe. Use AI tools to automate reporting, data analysis, documentation, and operational workflows. RevOps Practice Development Help build and scale the RevOps practice within the organization. Contribute to hiring and mentoring junior RevOps analysts and operations specialists. Develop internal frameworks and best practices for RevOps service delivery. Core Qualifications Deep HubSpot CRM architecture expertise with experience building systems from the ground up. Proven experience designing revenue pipelines, lifecycle models, and CRM data structures. Hands on experience building integrations using n8n, Zapier, Make, APIs, or webhook based workflows. Strong revenue analytics skills, including pipeline coverage modeling, CAC analysis, and cohort retention analysis. Experience implementing automation driven GTM systems across CRM, outbound tools, and data platforms. Working knowledge of Salesforce CRM, including data models, reporting, and migration planning. Ability to translate complex operational data into clear strategic recommendations. Preferred Experience Experience delivering RevOps consulting or agency style CRM implementations. Hands on production experience with n8n automation workflows. Experience integrating Stripe or billing platforms with CRM systems. Familiarity with AI tools used in operations workflows (e.g., AI assisted reporting, workflow automation, documentation generation). Experience hiring or mentoring RevOps analysts or CRM administrators. Fully Remote: Work from anywhere with international teams Career Growth: Join companies in SaaS, MarTech, and B2B services Peer Community: Connect with high performing sales professionals in our network Ongoing Support: Receive guidance from Huzzle before and after placement
Jonathan Lee Recruitment
Kingswinford, West Midlands
Are you ready to take your career to the next level in a role that combines data analytics, CRM development, and continuous improvement? This is an exciting opportunity to join a company with over a century of excellence in designing and supplying high-quality products. This role offers a fantastic chance to grow professionally while being part of a forward-thinking organisation. What You Will Do: Run, update, and assist in developing and maintaining business intelligence dashboards and reports. Support data extraction, transformation, and loading (ETL) processes to ensure data accuracy and quality. Assist with day-to-day maintenance of the CRM system, including user accounts, permissions, and data updates. Provide support for user queries, deliver training, and enhance user adoption of the CRM platform. Contribute to small-scale enhancements and improvements to BI and CRM solutions, ensuring efficiency and innovation. Collaborate with the IT team to provide technical support across departments and assist with system upgrades and testing. What You Will Bring: A strong interest in data analytics and CRM systems, with a basic knowledge of SQL and data manipulation. Excellent problem-solving and communication skills, with the ability to work collaboratively in a team environment. Familiarity with reporting or business intelligence tools and previous exposure to a CRM platform. Attention to detail, process-oriented thinking, and a willingness to learn and adapt to new technologies. Proficiency in Microsoft Office products and a proactive approach to continuous improvement. Joining this company means being part of a legacy of innovation and quality that spans over a century. The company is driven by a commitment to excellence and a strategic focus on growth, investment, and outstanding customer service. In this role, you will play a key part in supporting the organisation's goals and contributing to its ongoing success in the UK construction industry and beyond. Location: This role is based at the company's headquarters in Kingswinford. Interested? If you're ready to make your mark as a BI Analyst and thrive in a dynamic and supportive environment, don't wait! Apply now and take the first step towards an exciting new chapter in your career. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Apr 02, 2026
Full time
Are you ready to take your career to the next level in a role that combines data analytics, CRM development, and continuous improvement? This is an exciting opportunity to join a company with over a century of excellence in designing and supplying high-quality products. This role offers a fantastic chance to grow professionally while being part of a forward-thinking organisation. What You Will Do: Run, update, and assist in developing and maintaining business intelligence dashboards and reports. Support data extraction, transformation, and loading (ETL) processes to ensure data accuracy and quality. Assist with day-to-day maintenance of the CRM system, including user accounts, permissions, and data updates. Provide support for user queries, deliver training, and enhance user adoption of the CRM platform. Contribute to small-scale enhancements and improvements to BI and CRM solutions, ensuring efficiency and innovation. Collaborate with the IT team to provide technical support across departments and assist with system upgrades and testing. What You Will Bring: A strong interest in data analytics and CRM systems, with a basic knowledge of SQL and data manipulation. Excellent problem-solving and communication skills, with the ability to work collaboratively in a team environment. Familiarity with reporting or business intelligence tools and previous exposure to a CRM platform. Attention to detail, process-oriented thinking, and a willingness to learn and adapt to new technologies. Proficiency in Microsoft Office products and a proactive approach to continuous improvement. Joining this company means being part of a legacy of innovation and quality that spans over a century. The company is driven by a commitment to excellence and a strategic focus on growth, investment, and outstanding customer service. In this role, you will play a key part in supporting the organisation's goals and contributing to its ongoing success in the UK construction industry and beyond. Location: This role is based at the company's headquarters in Kingswinford. Interested? If you're ready to make your mark as a BI Analyst and thrive in a dynamic and supportive environment, don't wait! Apply now and take the first step towards an exciting new chapter in your career. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Overview We are seeking motivated Business Intelligence Interns to join our analytics and reporting team. This internship provides hands on experience with BI tools, data visualization, and decision support systems, helping businesses make data driven choices. Responsibilities Assist in collecting and organizing large datasets. Support the development of BI dashboards using Power BI/Tableau. Help automate regular reports and KPIs. Collaborate with analysts to prepare insights for stakeholders. Assist in documenting BI processes and workflows. Learn to use SQL for querying and reporting. Support data validation and integrity checks. Help identify patterns and business trends. Contribute to financial and operational analytics projects. Assist in preparing ad hoc reports for leadership. Participate in BI project planning and requirements gathering. Research improvements in visualization techniques. Support integration of BI with ERP/CRM systems. Shadow senior BI developers during project delivery. Assist with predictive analytics and forecasting exercises. Contribute to presentations for client reporting.
Apr 02, 2026
Full time
Overview We are seeking motivated Business Intelligence Interns to join our analytics and reporting team. This internship provides hands on experience with BI tools, data visualization, and decision support systems, helping businesses make data driven choices. Responsibilities Assist in collecting and organizing large datasets. Support the development of BI dashboards using Power BI/Tableau. Help automate regular reports and KPIs. Collaborate with analysts to prepare insights for stakeholders. Assist in documenting BI processes and workflows. Learn to use SQL for querying and reporting. Support data validation and integrity checks. Help identify patterns and business trends. Contribute to financial and operational analytics projects. Assist in preparing ad hoc reports for leadership. Participate in BI project planning and requirements gathering. Research improvements in visualization techniques. Support integration of BI with ERP/CRM systems. Shadow senior BI developers during project delivery. Assist with predictive analytics and forecasting exercises. Contribute to presentations for client reporting.
Job Description ️ Assist in gathering and documenting business requirements ️ Support analysis of client business processes ️ Prepare workflow diagrams and data flow models ️ Help in preparing requirement specifications ️ Conduct competitor and market research ️ Assist in preparing reports for stakeholders ️ Learn how to translate business needs into IT solutions ️ Support Agile/Scrum planning sessions ️ Gain exposure to ERP/CRM systems ️ Participate in stakeholder meetings ️ Help identify risks and opportunities ️ Learn to use business analysis tools (Jira, Confluence, etc.) ️ Assist in quality assurance and testing phases ️ Contribute to project documentation and presentations ️ Work under the guidance of senior business analysts
Apr 02, 2026
Full time
Job Description ️ Assist in gathering and documenting business requirements ️ Support analysis of client business processes ️ Prepare workflow diagrams and data flow models ️ Help in preparing requirement specifications ️ Conduct competitor and market research ️ Assist in preparing reports for stakeholders ️ Learn how to translate business needs into IT solutions ️ Support Agile/Scrum planning sessions ️ Gain exposure to ERP/CRM systems ️ Participate in stakeholder meetings ️ Help identify risks and opportunities ️ Learn to use business analysis tools (Jira, Confluence, etc.) ️ Assist in quality assurance and testing phases ️ Contribute to project documentation and presentations ️ Work under the guidance of senior business analysts
IT Talent Solutions Ltd
Milton Keynes, Buckinghamshire
Integration Analyst / Architect (Systems & Middleware) We are seeking a technically strong Integration Analyst to design, deliver, and support integrations across enterprise systems. You will work closely with IT teams, vendors, and business stakeholders to ensure reliable data flows, robust interfaces, and scalable system integrations. Key Responsibilities Analyse business requirements and translate them into technical designs and integration specifications Design and support system-to-system integrations across applications, databases, and platforms Work with developers, architects, infrastructure teams, and third-party vendors to deliver integrations Build and troubleshoot integrations using APIs, middleware, and integration patterns Resolve integration issues across environments (UAT, pre-prod, production) Ensure unit, integration, and end-to-end testing is completed by vendors and validated with QA Produce clear technical and functional documentation (data flows, mappings, interfaces) Monitor integration performance and identify opportunities for optimisation and improvement Provide technical guidance and post-implementation support to users and operational teams Required Technical Skills & Experience 5+ years' experience in systems integration, technical analysis, or lead development Strong experience with middleware, APIs, and integration patterns Solid knowledge of REST, SOAP, JSON, XML, data mapping and transformation Proficiency in SQL, data modelling, and reporting (e.g. SSRS) Experience with Java, AS400 environments, and enterprise systems Strong UML and systems modelling skills (workflows, interfaces, data flows) Hands-on experience producing technical and functional design documentation Experience working in Agile / TDD environments Desirable Exposure to ERP and CRM systems Understanding of application security best practices Experience with cloud integration platforms (Azure preferred) Personal Attributes Strong analytical and problem-solving mindset Confident communicator able to work across technical and non-technical teams Organised, adaptable, and able to work autonomously under pressure High attention to detail with a strong sense of ownership
Apr 02, 2026
Full time
Integration Analyst / Architect (Systems & Middleware) We are seeking a technically strong Integration Analyst to design, deliver, and support integrations across enterprise systems. You will work closely with IT teams, vendors, and business stakeholders to ensure reliable data flows, robust interfaces, and scalable system integrations. Key Responsibilities Analyse business requirements and translate them into technical designs and integration specifications Design and support system-to-system integrations across applications, databases, and platforms Work with developers, architects, infrastructure teams, and third-party vendors to deliver integrations Build and troubleshoot integrations using APIs, middleware, and integration patterns Resolve integration issues across environments (UAT, pre-prod, production) Ensure unit, integration, and end-to-end testing is completed by vendors and validated with QA Produce clear technical and functional documentation (data flows, mappings, interfaces) Monitor integration performance and identify opportunities for optimisation and improvement Provide technical guidance and post-implementation support to users and operational teams Required Technical Skills & Experience 5+ years' experience in systems integration, technical analysis, or lead development Strong experience with middleware, APIs, and integration patterns Solid knowledge of REST, SOAP, JSON, XML, data mapping and transformation Proficiency in SQL, data modelling, and reporting (e.g. SSRS) Experience with Java, AS400 environments, and enterprise systems Strong UML and systems modelling skills (workflows, interfaces, data flows) Hands-on experience producing technical and functional design documentation Experience working in Agile / TDD environments Desirable Exposure to ERP and CRM systems Understanding of application security best practices Experience with cloud integration platforms (Azure preferred) Personal Attributes Strong analytical and problem-solving mindset Confident communicator able to work across technical and non-technical teams Organised, adaptable, and able to work autonomously under pressure High attention to detail with a strong sense of ownership
Randstad Perm Professionals
Solihull, West Midlands
We are partnering with a global leader in healthcare and med-tech, in their search for a Senior Financial Analyst. This is a 6-month temporary rolebased in Solihulloffering a hybrid working model (4 days in office) and an hourly rate equivalent of £60,000 per annum. Key Responsibilities Rebate Management: Own the end-to-end rebate and deferred revenue processes, including SAP configuration, monthly balance sheet reconciliations, and complex customer settlements. Financial Control: Perform stringent due diligence and internal authorisation processes for high-volume, frequent customer draw downs. Business Partnering: Act as a trusted finance partner to the UKIE CRM team, providing succinct data outputs to influence key business outcomes. Process Improvement: Support the implementation of a new customer-facing portal and build models to streamline department-wide reporting and data validation. Financial Operations: Support cyclical processes including month-end reporting, balance sheet reconciliations, and the calculation of employee/agent commissions. Compliance: Ensure all activities adhere to the internal and external audit procedures, identifying and correcting any deviations. This role could be right for you if you have: Qualifications: While a Qualified candidate is preferred, Qualified by Experience candidates with a strong track record of instigating positive change will be considered. Technical Skills: Substantial finance experience, specifically with balance sheet reconciliations and large data handling. Systems Expertise: High proficiency in Excel is essential. Experience with SAP, PowerBI, or financial forecasting systems. Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
Apr 01, 2026
Seasonal
We are partnering with a global leader in healthcare and med-tech, in their search for a Senior Financial Analyst. This is a 6-month temporary rolebased in Solihulloffering a hybrid working model (4 days in office) and an hourly rate equivalent of £60,000 per annum. Key Responsibilities Rebate Management: Own the end-to-end rebate and deferred revenue processes, including SAP configuration, monthly balance sheet reconciliations, and complex customer settlements. Financial Control: Perform stringent due diligence and internal authorisation processes for high-volume, frequent customer draw downs. Business Partnering: Act as a trusted finance partner to the UKIE CRM team, providing succinct data outputs to influence key business outcomes. Process Improvement: Support the implementation of a new customer-facing portal and build models to streamline department-wide reporting and data validation. Financial Operations: Support cyclical processes including month-end reporting, balance sheet reconciliations, and the calculation of employee/agent commissions. Compliance: Ensure all activities adhere to the internal and external audit procedures, identifying and correcting any deviations. This role could be right for you if you have: Qualifications: While a Qualified candidate is preferred, Qualified by Experience candidates with a strong track record of instigating positive change will be considered. Technical Skills: Substantial finance experience, specifically with balance sheet reconciliations and large data handling. Systems Expertise: High proficiency in Excel is essential. Experience with SAP, PowerBI, or financial forecasting systems. Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
12 months FTC for a Business Analyst with Salesforce project experience mostly remote with 1-3 days per months onsite required in Central Birmingham Salesforce CRM experience is a must 12 months FTC for a Business Analyst - Salesforce with a competitive salary range of GBP55,000 to GBP65,000. As a key member of our team, you'll be responsible for gathering and leading project requirements from conception to delivery, working closely with stakeholders and product teams to ensure seamless execution. - Translate business needs into clear, actionable user stories - Collaborate with delivery teams to ensure requirements are understood - Drive successful User Acceptance Testing to deliver solutions that meet business needs Preferred Requirements: Lead structured requirements discovery through workshops with business stakeholders Translate business pain points into prioritized user stories with well-defined acceptance criteria Ensure delivery teams have a clear understanding of business objectives and intended outcomes Coordinate and support User Acceptance Testing to validate delivered solutions Contribute to the assessment and evaluation of third-party products where required Preferred Qualifications: Demonstrated experience as a Business Analyst in complex system or platform-based delivery environments Strong capability in requirements elicitation, backlog management, and Agile delivery practices Excellent written and verbal communication skills to engage with both technical and non-technical stakeholders Salesforce Platform experience and CRM project work required Interviews available over the next 2 weeks
Apr 01, 2026
Full time
12 months FTC for a Business Analyst with Salesforce project experience mostly remote with 1-3 days per months onsite required in Central Birmingham Salesforce CRM experience is a must 12 months FTC for a Business Analyst - Salesforce with a competitive salary range of GBP55,000 to GBP65,000. As a key member of our team, you'll be responsible for gathering and leading project requirements from conception to delivery, working closely with stakeholders and product teams to ensure seamless execution. - Translate business needs into clear, actionable user stories - Collaborate with delivery teams to ensure requirements are understood - Drive successful User Acceptance Testing to deliver solutions that meet business needs Preferred Requirements: Lead structured requirements discovery through workshops with business stakeholders Translate business pain points into prioritized user stories with well-defined acceptance criteria Ensure delivery teams have a clear understanding of business objectives and intended outcomes Coordinate and support User Acceptance Testing to validate delivered solutions Contribute to the assessment and evaluation of third-party products where required Preferred Qualifications: Demonstrated experience as a Business Analyst in complex system or platform-based delivery environments Strong capability in requirements elicitation, backlog management, and Agile delivery practices Excellent written and verbal communication skills to engage with both technical and non-technical stakeholders Salesforce Platform experience and CRM project work required Interviews available over the next 2 weeks
Do you want to work for a growing company, offering an excellent salary and benefits package (including flexible working hours) and opportunities for career development?We are actively seeking a Data Analyst / BI Analyst for a highly reputable company in Blackpool.This is a fantastic opportunity to join a very successful business on a permanent basis.The main duties include: Being the primary guardian of data quality across CRM, finance and operational systems. Own and document end-to-end data workflows Identify process inefficiencies and implement improvements. Establish clear data ownership responsibilities across departments. Develop interactive reports and dashboards using Power BI. Support Group Commercial teams to analyse large datasets to uncover trends, patterns, and actionable insights. Communicate findings clearly to both technical and non-technical audiences. Our client is looking for a candidate who has: Proven expertise in Power BI-developing dashboards and managing datasets The ability to work cross-functionally and communicate complex data in a clear, actionable manner Experience of working in a fast-paced environment Experience of working with large multi field datasets Benefits include: Salary (£40k to £45k) 1 day per week working from home Flexible working hours Annual salary reviews 25 days holiday plus bank holidays, rising 1 day per year up to 30 days Progression opportunities Free parking Pension Team events This is an excellent opportunity, not to be missed!Apply online now! We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit and for our privacy policy.
Apr 01, 2026
Full time
Do you want to work for a growing company, offering an excellent salary and benefits package (including flexible working hours) and opportunities for career development?We are actively seeking a Data Analyst / BI Analyst for a highly reputable company in Blackpool.This is a fantastic opportunity to join a very successful business on a permanent basis.The main duties include: Being the primary guardian of data quality across CRM, finance and operational systems. Own and document end-to-end data workflows Identify process inefficiencies and implement improvements. Establish clear data ownership responsibilities across departments. Develop interactive reports and dashboards using Power BI. Support Group Commercial teams to analyse large datasets to uncover trends, patterns, and actionable insights. Communicate findings clearly to both technical and non-technical audiences. Our client is looking for a candidate who has: Proven expertise in Power BI-developing dashboards and managing datasets The ability to work cross-functionally and communicate complex data in a clear, actionable manner Experience of working in a fast-paced environment Experience of working with large multi field datasets Benefits include: Salary (£40k to £45k) 1 day per week working from home Flexible working hours Annual salary reviews 25 days holiday plus bank holidays, rising 1 day per year up to 30 days Progression opportunities Free parking Pension Team events This is an excellent opportunity, not to be missed!Apply online now! We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit and for our privacy policy.
Harnham - Data & Analytics Recruitment
Leicester, Leicestershire
Senior BI Analyst 3 Month Fixed Term Contract (likely to go perm) Hybrid - Leicester (1x Day per week) This is a great opportunity to step into a high-impact Senior BI Analyst role where your work directly shapes operational decision-making. You will play a key role in building scalable reporting, unifying data sources, and delivering insight that drives measurable improvements across customer operations. The Company They are a well-known consumer membership organisation undergoing an exciting period of growth and modernisation. Data is becoming central to how they operate, and they are investing in building stronger, more connected insight across the business. As part of this journey, they are accelerating the maturity of their Operations analytics capability. You will join a collaborative environment where data is valued, change is welcomed, and your recommendations will have real visibility. The Role You will be the driving force behind operational reporting and insight, with a focus on delivery from day one. Key responsibilities include: Building and optimising dashboards covering contact centre and member support performance Connecting multiple data sources to create a single, trusted view of operational metrics Establishing automated, scalable reporting frameworks Analysing performance across email, chat, social, help centre and chatbot channels Identifying trends across SLAs, productivity, backlog, quality and member satisfaction Conducting deep dives into contact drivers, repeat contact, complaints and escalation patterns Turning complex data into clear, actionable insight for stakeholders Working closely with Operations, Product, Data and wider business teams Your Skills and Experience You will bring strong technical capability and a passion for translating data into meaningful action. Essential skills include: Strong SQL capability or similar querying experience Proven experience with BI tools such as Looker or Lightdash Advanced Excel skills for modelling and analysis Experience creating dashboards and automated reporting Ability to manipulate large and complex datasets from multiple systems Strong analytical thinking and problem-solving skills Excellent communication and data storytelling for non-technical stakeholders Desirable: Experience with dbt or modern data transformation tools Exposure to CRM, ticketing or customer contact data Background in customer insight, CX, marketing analytics or operations analytics Experience in fast-paced, high-growth or consumer environments Exposure to Python (nice to have, not essential) What They Offer Competitive day rate or FTC salary that is likely to go permanent Flexible working The chance to influence the design of a future BI capability A role with genuine ownership, visibility and impact How to Apply If this sounds like the right next step for you, apply today to find out more.
Apr 01, 2026
Full time
Senior BI Analyst 3 Month Fixed Term Contract (likely to go perm) Hybrid - Leicester (1x Day per week) This is a great opportunity to step into a high-impact Senior BI Analyst role where your work directly shapes operational decision-making. You will play a key role in building scalable reporting, unifying data sources, and delivering insight that drives measurable improvements across customer operations. The Company They are a well-known consumer membership organisation undergoing an exciting period of growth and modernisation. Data is becoming central to how they operate, and they are investing in building stronger, more connected insight across the business. As part of this journey, they are accelerating the maturity of their Operations analytics capability. You will join a collaborative environment where data is valued, change is welcomed, and your recommendations will have real visibility. The Role You will be the driving force behind operational reporting and insight, with a focus on delivery from day one. Key responsibilities include: Building and optimising dashboards covering contact centre and member support performance Connecting multiple data sources to create a single, trusted view of operational metrics Establishing automated, scalable reporting frameworks Analysing performance across email, chat, social, help centre and chatbot channels Identifying trends across SLAs, productivity, backlog, quality and member satisfaction Conducting deep dives into contact drivers, repeat contact, complaints and escalation patterns Turning complex data into clear, actionable insight for stakeholders Working closely with Operations, Product, Data and wider business teams Your Skills and Experience You will bring strong technical capability and a passion for translating data into meaningful action. Essential skills include: Strong SQL capability or similar querying experience Proven experience with BI tools such as Looker or Lightdash Advanced Excel skills for modelling and analysis Experience creating dashboards and automated reporting Ability to manipulate large and complex datasets from multiple systems Strong analytical thinking and problem-solving skills Excellent communication and data storytelling for non-technical stakeholders Desirable: Experience with dbt or modern data transformation tools Exposure to CRM, ticketing or customer contact data Background in customer insight, CX, marketing analytics or operations analytics Experience in fast-paced, high-growth or consumer environments Exposure to Python (nice to have, not essential) What They Offer Competitive day rate or FTC salary that is likely to go permanent Flexible working The chance to influence the design of a future BI capability A role with genuine ownership, visibility and impact How to Apply If this sounds like the right next step for you, apply today to find out more.
