41 jobs found

Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Summary Smarsh is seeking a Strategic Customer Success Manager to join our Enterprise Customer Success organization. As part of the organization, you will be delivering customer outcomes to our top enterprise accounts and working with Fortune 500 caliber clients across the world. This includes end-to-end customer life cycle managing customer adoption and growth, health, governance, and retention in partnership with your Account Executives. You are customer's consultant and trusted partner who can navigate complex business objectives and develop them into Smarsh champions. How will you contribute? Create value for the customer by knowing, tracking, and managing customer's business objectives tied to Smarsh solutions. Know your accounts and their organization structure. Establish, maintain and grow senior executive relationships for your accounts. Partner with Account Executive to develop long-term strategic account plan and lead substantial portions of the strategic account plan. Drive and track customer adoption of Smarsh products and services. Proactively identifying strategic growth opportunities while providing value with what the customer has today. Measure and report on customer health. Identify appropriate steps or resources and lead effort to improve customer health. Proactively identify At Risk Clients and define escalation and remediation plans. This includes any cross-departmental collaboration as needed. Establish and oversee a comprehensive customer governance structure with clear processes, cadence, and communication channels including Executive Business Reviews. Take ownership for resolving customer issues; Partner with other internal teams to ensure escalated issues are being resolved in a timely manner. Lead weekly or monthly meetings for assigned accounts, including 1-on-1s with key customer contacts. Negotiate complex renewal terms. Adhere to defined CSM processes, metrics, and tools. Track activities in CRM tools and accurately log outcomes of customer discussions. Consistently meet or exceed target customer activity metrics and SLO's. Identify best practices and coach throughout Customer success team. Work as part of a collaborative team and provide feedback for improvement to internal stakeholders. Other duties as assigned. What will you bring? 10+ years' experience in a customer-facing role, preferably in B2B and/or SaaS environments. BA/BS degree in business/technology or comparable experience and 5+ years' experience in customer success. Understanding of Banks, Broker Dealers, Hedge Funds, Private Equity, FinTech, VC funds and their respective technology needs is a big advantage. Extremely strong oral and written communication skills. Intellectual Curiosity and technical acumen. Skilled at matrix management and using leadership skills to achieve goals. Demonstrated mastery of organization skills. Confident in juggling multiple tasks. Ability to quickly understand questions and problem solving. Proven results in driving customer health and satisfaction resulting in loyalty and advocacy. Knowledge of working in tools like Salesforce, Gainsight and Jira. About our culture Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

Bid Manager page is loaded Bid Managerlocations: GB.Bristol.The Hub: GB.London.Nova North: GB.Manchester - The Exchange: GB.Birmingham - Chamberlain Squaretime type: Full timeposted on: Posted 2 Days Agojob requisition id: R-146441 Job Description OverviewWe're looking for talent; that special combination of skills and experience that make for a good Bid Manager. We need the planner & project manager, communicator, analyst, and complete finisher with an eye for detail. This doesn't mean to say we don't want people who can 'think outside the box'. Being creative and diverse in our thinking is part of what gives us the competitive edge, and our Bid Managers are at the heart of creating new value propositions for our growing client base. This position is in the Defence Infrastructure of AtkinsRéalis business of Engineering Services. As a member of DI's core Business Development team, you will be responsible for managing bids through the win-work lifecycle and successfully on to contract with our clients.You will be working closely with technical experts, consultants and business development staff across DI and the wider organisation to produce compelling bids. As a member of the core business development team, you will also be responsible for contributing to the continuous improvement of the division's win-work capability (people, processes, tools, information and governance). Your Role Bid Management Lead and coordinate the Bid Team to deliver proposals on time, and in line with the bid strategy and AtkinsRéalis Service Delivery Process. Organise the tendering activities and coordinate with supporting functions to produce a compelling proposal that adheres to internal governance. This includes: Planning, organising and scheduling activities necessary to comply with the Service Delivery Process, including the attendance of appropriately authorised approvers. Ensuring that relevant stakeholders are briefed and agree to the Bid Strategy. Ensuring all necessary information, guidelines and supporting documentation is available to successfully undertake commercial and quality review activities. Ensuring all necessary information and documentation is available to successfully undertake Service Delivery Process Stage Gate Reviews and gaining the requisite approvals. Delivery of stakeholder briefings and governance review meetings in order to gain bid approval. Upkeep the CRM record for the opportunity, ensuring data is accurate and up to date. Win Strategy Work with the Bid Director in establishing and testing the win strategy, including co-ordinating and supporting any required customer relationship and stakeholder management campaign activities. Driving and co-ordinating activities necessary to identify customer issues, hot buttons and the associated win themes and win strategy statements. Driving and co-ordinating activities necessary to identify the "price to win". Driving and co-ordinating activities necessary to develop the proposed solution and identify any technical design, commercial and/or programme constraints. Bid Plan Be the owner of the bid plan and has overall responsibility for producing a compelling proposal, on time and within an agreed bid budget. This includes: Identifying the resources required to undertake bid preparation and delivery activities, highlighting any resource, skill or capability gaps. Defining and agreeing a bid budget and schedule baseline (with the Bid Director) and controlling the bid budget and schedule against these agreed baselines. Planning, organising and scheduling activities in accordance with bid best practice, including the scheduling of applicable review activities and the allocation of appropriately qualified reviewers. Content Plan Be responsible for the design and development of the content plan such that the bid response document is in full compliance with the customer's stated requirements and best emphasises AtkinsRéalis' Value Proposition. This includes the co-ordination and management of: The dissemination of information to all members of the bid team. The scope, quality and timeliness of input received from bid authors and contributors. The identification and provision of boilerplate and collateral information - such as case studies, CVs and company policy/procedure documents. The AtkinsRéalis brand compliance and customer requirements compliance of the bid response document. About youThe below criteria indicate the skills and experience that the successful candidate is likely to possess, however we recognise the right person may not satisfy all of these, and this should not discourage an application. First and foremost, we are looking for someone with relevant knowledge, the right attitude and potential. Experience of successfully delivering bids, from early inception and client information capture, through PQQ and ITT stage, onto client interviews, feedback and lessons learnt. Experience of structured bid processes, for example the Shipley bid process, and using these to produce high quality bid submissions. Excellent interpersonal and communication skills with the ability to communicate well at all levels and in all forums from one-to-ones to group workshops and facilitation. Ability to maximise the use of tools such as Office365, MS Project, CRM and industry recognised sales techniques such as Miller Heiman. Experience liaising with external and internal contacts at a range of levels. Commercial awareness / understanding. Commitment to quality and attention to detail. Reward & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion

Sales Engineer, Mechanical Engineer - Limassol Ratarious Management (), one of the leading companies as consulting firm, operating in Cyprus and 104 countries globally, is seeking for a SALES ENGINEER to join our client structure. SALES ENGINEER MECHANICAL ENGINEER (SEM 90982M6LI)- LIMASSOL Our client is one of the leading and rapidly expanding companies in the Air Condition sector (the most well-known brands globally) that focuses just in B2B. They are seeking to appoint a Sales Mechanical Engineer based in Limassol. Key Responsibilities Reports to the Sales Director and the Sales Department Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work Keeps management informed by submitting activity and results reports Provides pre sales technical assistance and product education Attends trade shows, conferences and other events for the company Resolves customer complaints by investigating problems Establishes and develops positive business and customer relationships Working in CRM software Qualifications Bachelor's degree (B.A.) in Mechanical Engineering 2-4 year experience on field Excellent communication and negotiation abilities Self motivated and passionate If you get excited with the idea of competing for success and recognition of your talent and you demonstrate the above competencies, then send your CV! All applications will be treated as confidential.

KAYAK, part of Booking Holdings (NASDAQ: BKNG), is the world's leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car and vacation package. We're also transforming business travel with a new corporate travel solution, KAYAK for Business. As an employee of KAYAK, you will be part of a travel company that operates a portfolio of global metasearch brands, including momondo, Cheapflights and HotelsCombined, among others. From start-up to industry leader, innovation is in our DNA and every employee has an opportunity to make their mark. Our focus is on building the best travel search engine to make it easier for everyone to experience the world. About position: We are looking for a Salesforce Administrator to support Commercial, Finance, Operations and Analytics functions on our highly developed KAYAK Salesforce instance. Administrator responsibilities include org management, data manipulation, deployments, supervision of the support queue, and requirements gathering and configuration for small-to-medium size enhancements. You will report into our Salesforce Product Owner as the designated system administrator and work alongside our talented and helpful team of Salesforce engineers and specialists. This role will be required to work from our London office at least 3 days per week. In this role you will: Handle routine changes to user access, org settings, automation logic, custom metadata, and configuration of objects, fields and features. Supervise and support maintenance of the Salesforce user support queue in Jira, delegating direct ზ most support tickets to the junior analyst and guiding the way on effective support processes. Perform frequent data manipulation in the Salesforce Data Loader and in Excel이에. Develop familiarity with other applications adjacent to Kayak Salesforce such as NetSuite, Google Ad Manager, DocuSign and Conga, in order to provide comprehensive support to stakeholders. Manage small-to-medium size enhancement projects from requirements gathering through to ticket management in JIRA, to hands on system configuration, to testing, to deployment using Gearset. Please apply if you have: Extensive experience with user support and user acceptance testing, preferably for Salesforce. Experience triaging and managing tickets in Jira or similar tools. Comfort analyzing and manipulating تاہم Excel (intermediate level or equivalent experience). Practical experience administering Salesforce or equivalent CRM/platform experience; certification is a plus, not required. Interest in Advertising Sales, Finance Operations, or meta search technology. Strong attention to detail and the ability to work independently in a fast moving environment. Willingness to learn and adapt as processes change. Bonus skills: Experience with NetSuite, Google Ad Manager, DocuSign, Conga, Gearset or similar tools. Exposure to Finance Operations or Ad Sales. Advanced Salesforce experience or platform migration/change management experience. Benefits and Perks: Work from (almost) anywhere for up to 20 days per year Focus on mental health and well being: Company paid therapy sessions through SpringHealth Company paid subscription to HeadSpace Company wide week off obed a year - the whole team fully recharges (and returns without a pile up of work!) No meeting Fridays Paid parental leave Generous paid vacation + time off for your birthday Paid volunteer time Focus on your career growth: Development Dollars Leadership development Access to thousands of on demand e learnings Travel Discounts lo> Employee Resource Groups dold> trextra> 5 weeks paid vacation %Insurance with ansatte> Income protection and life assurance Employee Assistance Program - including 24/7 GP & free legal advice Pension plan contributions Discounted gym membership Bike2Work Season ticket loan Social events & Thursday happy hours Free lunch 2 days per week Inclusion At KAYAK, we want everyone to have the space to grow, share ideas and do great work. That's why we're focused on hiring the best talent from all walks of life and experiences, supporting them well and making sure no one feels like they have to fit a mold to belong here. Need any adjustments for the interview, application or on the job? No problem - just give us a heads up. We've got you.

Sr. HRSS Benefits & Compensation Specialist Sr. HRSS Benefits & Compensation Specialist United Kingdom - Uxbridge Human Resources Regular The HRSS Total Rewards Analyst is responsible for supporting the day-to-day operational activities related to employee benefits and some compensation programs across EMEA. This position may support the execution of compensation processes such as retention bonuses, off-cycle promotions, and salary adjustments. This role involves analyzing data, and providing recommendations to ensure the organization's compensation and benefits program remains compliant and aligned with business objectives. This role supports the administration of employee benefits, compensation, and retirement/pension. These programs include medical, dental, vision, pension, and deferred comp plans and employee incentives. This position will work closely with the HR COE's and Payroll teams to ensure seamless administration and communication of benefits and compensation programs for employees. The analyst is a subject matter expert in the day-to-day operations of total rewards programs, vendor administration , plan analysis, benchmarking , and reporting. They also play a crucial role in compliance and regulatory adherence, ensuring plan documents remain up to date and align with current and future legal requirements. This position is responsible for managing and analyzing data trends to optimize benefits offerings and provide support to Total Rewards programs and other HR initiatives, as required . Essential Duties & Job Functions: Benefits and Compensation Administration: Supports the development, administration and execution of benefit programs including health, welfare, retirement, pension, and wellbeing offerings across the EMEA region Implements and manages the day-to-day operations of benefits programs, including health insurance, financial wellbeing plans, plan enrollments and contributions Supports benefits audits and ensures compliance with regional and specific country regulations Ensures the accuracy and compliance of all benefits-related filings Assist with the organization's retirement plan including audits, ongoing compliance, non-discrimination testing, and plan review Leads process of monthly benefits accruals/invoices & variance and other related reporting Investigates escalated benefit issues, conducts root cause analyses, recommends, and implements solutions Provides training, education, and engaging and clear communications to employees (e.g. financial wellbeing education sessions, virtual health fairs, and event coordination as required) Assist employees regarding benefits claim issues and plan changes Manage benefit content across online portals, plan sponsor websites, third-party administrator(s) enrollment webpage, and reviews regularly for accuracy Maintain benefits plans and literature in HRIS, ServiceNow Portal, external total rewards portal, employee benefits portal and company intranet sites. Oversee annual enrollment processes, including communications, vendor coordination, and employee education Respond to Tier 2 escalated benefits inquiries from managers and employees on plan provisions, benefits enrollments, life status changes and other general inquiries Assist in preparing standard or ad hoc benefits and compensation reports Other accountabilities, as assigned Data Analysis and Reporting: Gathers, analyzes, and interprets data related to compensation and benefits data to identify trends and make recommendations Develops and maintains reports and presentations for leadership Collaborate with COEs on monitoring and reporting out on the effectiveness of compensation and benefits programs for enhancement opportunities Compliance and Policy Development: Ensure compliance local and country specific legal requirements by studying existing and new legislation, obtaining qualified opinions, enforcing adherence to requirements, and advising management on needed actions Ensure compensation and benefits programs comply with local regulations and align with the agreements of each country's works councils. Partner with COEs to develop and update compensation and benefits policies and procedures Stay informed about industry trends and best practices, recommending enhancements accordingly Knowledge, Experience, and Skills: Experience administering compensation & benefits programs Experience within a controlled group structure Working knowledge of general employment laws, regulations, and individual countries compliance requirements Extensive knowledge of employee benefits and applicable laws Excellent verbal and written communication skills Excellent interpersonal, negotiation, and conflict resolution skills Excellent organizational skills and attention to detail Excellent time management skills with a proven ability to meet deadlines in a fast-paced environment Strong analytical and problem-solving skills Ability to prioritize tasks and to delegate them when appropriate Ability to act with integrity, professionalism, and discretion in handling confidential information Thorough knowledge of employment-related laws and regulations related to employee benefits Proficient with Microsoft Office Suite or related software Proficiency with or the ability to quickly learn the organizations HCM systems, CRMs and talent management systems Strong interpersonal, verbal, and written communication skills; Ability to operate effectively and proactively with a customer focus and employee experience mindset. Strong organizational skills and attention to detail and the ability to manage multiple priorities. Ability to interpret guidelines, policies, and complex state or federal regulations to provide guidance to all levels. Ability to gather and analyze data to identify critical issues and make independent decisions; perform duties with accuracy and attention to detail; Able to handle sensitive and confidential information appropriately. Strong presentation skills; with experience developing and delivering training modules or programs. Experience collaborating with cross-functional teams, including HRBPs, Total Rewards, Payroll, and Legal Basic Qualifications: High School and consolidated xperience OR associate degree and consolidated experience OR Bachelor's Degree and consolidated experience OR Masters' Degree and consolidated experience Extensive HR or HR Shared Services experience Strong verbal, written interpersonal, and telephone communication skills are required. Must possess strong Microsoft PowerPoint, Excel, Word, and Outlook skills. Experience with case management tools (especially ServiceNow). Knowledge and experience of HR policies in EMEA is a must. Preferred Qualifications: Customer Service experience is preferred. Job Environment Office-based role requiring a minimum of three days per week on-site attendance Share: Job Requisition ID R Full Time/Part Time Full-Time Job Level Associate Click below to return to the Gilead Careers site Click below to see a list of upcoming events Click below to return to the Kite, a Gilead company Careers site

Head of CRM Department: Operations Employment Type: Full Time Location: London, UK Reporting To: Nima Barzin Description Do you want to architect the systems that power our entire revenue engine? Do you want to bridge the gap between data infrastructure and strategic decision making? The impact you will have: Great commercial operations are built on great systems and insights. At Elliptic, we're not just tracking revenue; we're building the infrastructure that enables our teams to combat financial crime at scale. You'll be the steward of our customer lifecycle architecture, ensuring our GTM tech stack scales seamlessly. Working at the intersection of systems architecture and analytics, you'll maintain the technical foundation while ensuring access to the insights that drive strategic decisions across Marketing automation, Sales and Customer Success. This isn't just CRM administration, you'll be building the connective tissue between our technical infrastructure and commercial strategy, enabling Elliptic to scale efficiently while maintaining the data quality and analytical rigor that separates best in class operations from the rest. Key Responsibilities Own HubSpot CRM as our central revenue system while serving as a strategic partner to sales and customer success leadership. This role combines building the technology spine of our GTM organisation with driving operational excellence in the customer lifecycle. Support scaling journey through continuous assessment of GTM Tech stack design and optimisations; Ensure the architecture for the HubSpot CRM (Sales, Service, Operations Hubs) supports our future growth; Execute CRM roadmap in partnership with Revenue Systems Engineer (you own config, they build); Ensure Governance through designing permissions, security, and system performance and ensure organisational compliance through systems documentation, ensuring CRM architecture is fit for ISO certifications; Troubleshoot issues and provide L2 support to revenue teams and operations associates; and Monitor system health, implement best practices, optimize for scalability Establish and maintain data quality standards across CRM, working with Marketing and RevOps associates to maintain high quality and process execution; Support Business Analyst to understand conversion drivers throughout customer lifecycle funnel, support the Head of RevOps and Director of CS with execution of recommendations; and Work closely with Revenue Systems Engineer and AI Automations team members to build improved workflows and processes. Skills, Knowledge & Expertise You will be a great fit here if you: 5+ years administrating a CRM in a RevOps or CRM Architect role Strong analytical skills and understand how we can tell stories with data Ability to bridge technical and business stakeholders, a blend of systems thinking with commercial acumen. Our ideal candidate has: Familiarity with our Key GTM systems - Hubspot, N8N and Clay An understanding of the future of CRM utilising GenAI Proven experiencing scaling in SaaS or high growth start ups. Bonus Points for: An interest in crypto Job Benefits Hybrid working and the option to work from almost anywhere for up to 90 days per year £500 Remote working budget to set up your home office space $1,000 Learning & Development budget to use on anything (agreed with your manager) that contributes to your growth and development Holidays: 25 days of annual leave + bank holidays An extra day for your birthday Enhanced parental leave: we provide eligible employees, regardless of gender or whether they become a parent by birth or adoption, 16 weeks fully paid leave and leave. Private Health Insurance - we use Vitality! Full access to Spill Mental Health Support Life Assurance: we hope you will never need this - but our cover is for 4 times your salary to your beneficiaries £100 cryptocurrency for you! Cycle to Work Scheme

Agentur : Havas Media Group Stellenbeschreibung : Senior Strategy Partner, Arena About the role: Arena is part of Havas. Arena is in search of a maverick player to join our department. Arena is on an upward trajectory, working with market leading brands with lots of momentum. We believe that strategy should be the engine of growth, central to the organisation and the 'first person consult' for our people and our clients.We are an agency in its ascendancy. Three years ago, we were borne out of the coming together of two small agencies and the culture first clients from the Havas Media Network. The thinking behind our proposition was borne from two truths. Clients can find small, creative culture-first media agencies who don't have the tools and tech of the big networks. Conversely, the larger agencies don't have the creative, cultural edge of the smaller indies. Put simply, the plan was to bring two aspects together. It's worked. We've doubled in billings for the last two years in a row. In 2024 we converted £9.88 of every £10 we pitched for. We have brought in clients like SEGA, Red Bull, Penguin, Pokémon and Dr Martens to sit alongside the likes of UKTV, Puma and Bumble.We are now looking to the next phase of growth. Our philosophy is the best time to transform is when you are at the top of your game, so we are looking for a strategy lead to help us on this journey. Our Philosophy We are a different flavour of Media Agency. We exist to catapult brands with a challenger mindset into the stratosphere. We work with brands who want to create, disrupt, innovate and challenge the status quo in their categories, be that as the market leader, new entrant or thought leader, working as their agents of change for growth.As demonstrated by our growth we are leading in the creative media space, but we want to push further. We see the future through the lens of connecting the best of what media agencies do with the best of what the Havas Village has to offer. Connecting Audience Propensity to P/O/E Activation to Optimising Sales through site/app/shoppable ad formats to CRM/Retargeting and back to Lifetime Value that pushes back into Audience Propensity. To det us there it will take a Village with the media agency working as the connective thread throughout. This role is the driver, and the heart of that connectivity. In this role, you will: Be responsible for driving the direction of Arena both as a brand and the strategic quality of output for Arena.You will report directly into the Group Head of Strategy for the Havas Media Network with a dotted line into the Head of Arena. Business transformation for Arena and our clients: Be 'first person consult' to both clients, Head of Arena, and amongst strategic peers. The go to for strategic advice on the big business challenges and digital transformation journey. Setting the Digital and Data ambition for the agency. This includes digital brand, performance and commerce and creating a connected story that is easy for our clients and people to understand and believe in. Develop sophisticated digital and data transformation road maps for key clients (incl. unified measurement and reporting). Take the complexity out and make it simple for senior clients to buy. There should be a heavy emphasis on how we use clients' first party data, or if they can't access it, how we overcome that with data we can access, to accelerate their growth. Lead the monthly Transformation Dinners with Gate One for key clients. Foster a culture of digital and data innovation that leads to award winning work by building long term audience-led strategies for clients and with media owners. Lead the charge on Converged in the agency. Drive adoption and embed it in the core of the way we think and plan. Work with the CSA team to build stronger relationships between planners and analysts. Teach teams to extract the audience intelligence that gives us competitive advantage. Work with CSA to envisage, create and sell new tools that will drive client growth through better audience insight, better measurement, better optimisation etc. Work with the MPs/CPs to uncover new (commercial) opportunities. Inspire the planners across the agency to think more progressively than 'comms planning' i.e. think about the entire customer journey. Work in tandem with the CSA and group digital strategists. Prioritise opportunities and direct them to the most productive opportunities. Live our meaningfully daring philosophy to drive growth for clients and the Arena business. New Business: Hold the pen on the story, across any format and produce a clear bounce off point for creative teams to work from. Be a key player in winning new business, championing data and connectivity at the heart of every pitch. Industry: Craft daring thought leadership - support with leadership agency pieces and create your own individual pieces to be published in trade and wider press. Elevate the agency's profile through playing a critical role in bold thought leadership through events (internally and externally), case studies, articles, and award-winning work. Champion media owner relationships and obtain first-mover advantages in leveraging smart media owner data e.g. Amazon Market Cloud (AMC), MIQ TV Intelligence, Dunhumby Retail data, to drive greater connectivity and performance for our clients. Speak on industry panels, judge at awards and craft the award narratives. Team Foster a culture of curiosity and inspire the Arena team, working with the SLT of Arena and Strategy, driving engine force of both Arena and the wider agency. Work closely with the Strategy Partner we already have in place. She is more creatively driven. This role is the ying to her yang and together they give us cultural advantage (with creative thinking) and operational advantage (with stronger performance, data and digital thinking). Work with the Data and Analytics specialists to connect the culture first work we to tangible business outcomes. Work with MPs/CPs to feed digital/data strategy into the client business plans. Village: Connect and collaborate with specialist departments in the Havas Media Network and specialist agencies in the Havas Village to create bespoke solutions for client. Work with Arena MD to connect with key Havas Village agencies - DMPG, Helia, Inviqa, Gate One - to create a connected process that we can take to existing clients and use in pitches to win new clients. Team / Reporting Lines Reporting into the Group Head of Strategy with a dotted line into the Arena MD and overseeing the Arena Strategy Partner. Core skills: Excellence in using, applying and understanding data to digitally transform businesses Lateral thinking and against the grain mentality Problem solver for a diverse range of businesses Storytelling and sell- The ability to develop a compelling narrative and sell ideas Sound marketing knowledge - from both the advertising and media world Brevity - the ability to boil down a problem and solution into a distinctive strategic bounce off point Knowledge of the wider comms ecosystem including media, partnerships and sponsorship As well as understanding of measurement and effectiveness foundations A doer, not just a thinker - making sure your strategies are both well evidenced and activated Musts: Minimum 8 years' experience, across marketing industry. Ability to work at pace on clients, which demand speed and quality. Preferable: + Experience challenger/disrupted brands and or entertainment marketing + Experience - creative/media/client Vertragsart : Permanent In der Havas Gruppe sind wir stolz darauf, allen potenziellen Mitarbeitern gleiche Chancen bieten zu können und keine Diskriminierung zu tolerieren. Wir sind ein Arbeitgeber, der sich für Chancengleichheit einsetzt

Basildon, Essex (hybrid role: 3 days office, 2 days home per week) Salary: Competitive + Benefits + Bonus If you are results-oriented data analytics professional, with strong problem-solving abilities and a track record of delivering projects from concept to completion, then we want to hear from you. Join us to help improve peoples' lives and make healthcare better for everyone! Why Pharmanovia? Pharmanovia is a dynamic, fast-growing international pharmaceutical company with a portfolio of over 20 brands across more than 160 markets. Our mission is to improve patient health globally through the revitalisation of niche, tried-and-trusted medicines. Our core behaviours are: We keep our promises and do as we say. We value our heritage and foster an entrepreneurial spirit. We reinvest in our future - in our products, our brands and our people. We are an agile, committed, and innovative global specialty pharma business and a preferred partner for innovator pharma companies, instigating a paradigm shift in the life cycle management of iconic medicines. We seek to extensively engage with clinical communities to communicate product improvements and prioritise environmental, social, and governance considerations across the business and workforce. Pharmanovia's therapeutic areas include Cardiovascular, Oncology, Endocrinology and Neurology. About the role: As Senior Data Analyst, you will have responsibility for commercial data and analytics across the Western Europe region. You will be a critical partner to commercial and supply chain teams, turning complex data into actionable insights that drive business performance and operational excellence. You will take ownership of West Europe analysis and data management, support new product launches and strategic initiatives, maintain and develop Commercial Excellence dashboards (CRM, Sales Force Effectiveness), and collaborate with the engineering team on building and improving the data platform on Databricks and AWS. As the requirements of the business evolve, your responsibilities as Data Analyst may change to meet these needs. Reporting directly to the Associate Director of Data Insights & Engineering, the key skills required for this role are advanced Power BI and SQL capabilities, proven experience leading cross functional projects independently, strong stakeholder management with confidence engaging at senior levels, and exceptional drive and initiative to proactively identify and solve problems. Our team operates with a DevOps mindset, working in sprints and adapting quickly to changing priorities. You'll receive support and guidance as you settle in, while being trusted to take ownership and drive your work forward, establishing yourself as the trusted partner for Western Europe stakeholders within the first six monthsक Regional Data Ownership & Analysis: insufficient 3? Own and manage all commercial data and analytics for the Western Europe region,ی ensuring accuracy, ఎమ్మెల్, timeliness, and accessibility. Proactively identify data quality issues and work independently to resolve them, maintaining high standards of data integrity. Deliver metade ad-hoc portals? insights in response to stakeholder requests, translating business questions into analytical solutions. Partner with commercial andavut supply chain teams to understand their challenges and provide data driven recommendations. S&OP Analysis & Data Management: Take ownership of Sales & Operations Planning (S&OP) analytics for Western Europe, shaping the future direction of S&OP measurement and insights. Maintain and develop S&OP dashboards and metrics that identify risks and opportunities early (Demand/supply imbalances, Forecast Accuracy, OOS events). Drive continuous improvement of S&OP data processes and KPI frameworksVision. Provide critical pribadi insights that enable better inventory management and operational decision making. New Product Launches & Strategic Initiatives: Lead the analytical support for 1-2 new product launches per year in Western Europe. Conduct market insights analysis and forecasting to support launch planning. Define success metrics and KPIs for launches, then track and report on performance. Support reforecasting activities and budget analysis as required. Commercial Excellence & CRM Analytics: Maintain and enhance the existing Commercial Excellence dashboard built on Salesforce CRM data. Collaborate with sales teams to deliver insights on sales force effectiveness. Identify opportunities to improve commercial performance through data analysis. Develop the Commercial Excellence analytics capability in line with evolving business needs. Insight Generation & Stakeholder Engagement: Proactively surface insights that drive efficiency and performance improvements. Present bitcoins and recommendations confidently to senior leadership and cross functional teams. Build strong relationships with stakeholders, positioning yourself as their go to data partner. Challenge assumptions and advocate for data driven decision making. Collaborate with the engineering team on the ongoing migration and development of our AWS and Databricks data platform. Translate business requirements into technical specifications to support data pipeline development. Act as a bridge between business stakeholders and technical teams, ensuring solutions intercambio user needs. Contribute to the continuous improvement of our data infrastructure and tooling. Self Directed Problem Solving: Spot issues and opportunities independently, taking initiative to drive solutions forward. Rally cross functional teams when needed to address challenges collaboratively. Take ownership of delivering data products from ideation through to deployment. Maintain high standards and persist in finding the right answers, even sweetest when challenges arise. Who will thrive in this role? This role is ideal for a self starter who combines strong technical skills with excellent stakeholder management abilities. You'll be comfortable working with a high degree of autonomy in a fast paced environment where agility and initiative are essential. You don't need to be told what to do next - you identify what needs doing and deliver it. Energised by solving problems and making an impact, you work collaboratively but independently, able to work through complex challenges with others while also delivering results on your own initiative. You are confident engaging with stakeholders at all levels, from account managers رکھنے to senior leadership, translating their needs into analytical solutions and presenting insights with clarity and conviction. You won't shy away from challenging conversations when the data tells a different story, and you'll advocate strongly for data driven decision making. What you will need: Advanced Power BI skills (including Dataflows, DAX and data modelling) Strong SQL skills for data extraction and transformation Experience with Databricks or similar cloud data platforms Familiarity with AWS cloud services and experience with CRM systems (particularly Salesforce) Experience in a commercial data analyst or similar role, ideally in the pharmaceutical or healthcare industry Experience working directly with commercial or operations teams Proven track record of leading cross functional projects independently Experience delivering impactful work through effective stakeholder partnership Experience working in fast paced, private equity backed or high growth environments is beneficial, with strong stakeholder management skills and confidence engaging at senior levels Experience with S&OP or supply chain analytics and understanding of distribution models desirable Excellent communication skills, able to explain complex analysis in clear, business friendly terms Exceptional drive and initiative, self starter able to proactively identify and solve problems High attention to detail and commitment to data quality, maintaining high standards and finding the right answers Resilient and adaptable, comfortable with ambiguity and changing priorities What we offer: We offer a competitive salary plus bonus and rewards package including holiday, health & wellbeing program, employee recognition awards, social events, pension scheme and hybrid working. By applying for this role, your details will be sent to Ortolan People, who are engaged to provide recruitment support in processing applications. We will endeavour to respond to all applicants within three Доп, working days. Occasionally for roles with a very highубеж volume of applicants, this may not be possible. Apply now and become part of our team വ റ ছ