We have an exciting opportunity for a Product Owner to join our fantastic Digital, Data and Technology (DDaT) team, with an initial and immediate focus on delivering a new enterprise Dynamics 365 (D365) CRM implementation. The successful candidate will play a pivotal role in the implementation phase, ensuring the new CRM platform is delivered successfully and realises value from the outset. Beyond implementation, this is a permanent product role, with ongoing responsibility for the evolution, optimisation and long-term value of the CRM as a core enterprise platform for the charity. Working closely with business system owners, delivery teams, stakeholders across the organisation, and third-party partners, you will define the product vision, shape and prioritise the backlog, and ensure CRM capabilities are delivered in line with organisational strategy and user needs. You will be a key member of project and programme teams during the CRM delivery phase, before transitioning the platform into business as usual, value driven product ownership, continuously improving capabilities to meet changing organisational and user needs. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. Reporting to our Head of Business Applications, key responsibilities will include: - Define, refine, and continuously communicate the CRM product vision, roadmap, and value proposition - Translate organisational strategy and business needs into clear product direction, prioritising improvements that drive adoption, efficiency, and supporter experience - Own and manage the CRM product backlog, ensuring items are clear, deliverable, and aligned with business priorities - Work closely with cross-functional teams including programme and project managers, engineers, solution architects, business analysts, testers, and business system owners to ensure the successful delivery of CRM enhancements - Build strong relationships across fundraising, membership, welfare, operations, digital, data, and technology teams to ensure CRM capabilities meet real-world needs - Act as a CRM and D365 platform ambassador, championing best practice, training, and innovation across the charity You will have demonstrable experience as a Product Owner, or similar role in digital, technology or CRM product environments. You will have hands on experience of a leadership role in agile teams and have a good working knowledge of Microsoft dynamics 365, including Agile Product Owner certifications and completion of 365 Fundamentals Learning Pathway. This is a full time, permanent position. You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site. Employee benefits include - - 28 day's paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days - Generous pension contributions, with Employer contributions ranging from 6% to 10% - Range of flexible working options may be available, depending on your role - Employee Assistance Programme providing confidential counselling, financial and legal advice - Range of courses delivered by learning specialists to support your development goals and objectives - Opportunities to volunteer - Travel loans, Cycle to Work, and more! For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible. If you require the job advert or job description in an alternative format, please contact .
Feb 26, 2026
Full time
We have an exciting opportunity for a Product Owner to join our fantastic Digital, Data and Technology (DDaT) team, with an initial and immediate focus on delivering a new enterprise Dynamics 365 (D365) CRM implementation. The successful candidate will play a pivotal role in the implementation phase, ensuring the new CRM platform is delivered successfully and realises value from the outset. Beyond implementation, this is a permanent product role, with ongoing responsibility for the evolution, optimisation and long-term value of the CRM as a core enterprise platform for the charity. Working closely with business system owners, delivery teams, stakeholders across the organisation, and third-party partners, you will define the product vision, shape and prioritise the backlog, and ensure CRM capabilities are delivered in line with organisational strategy and user needs. You will be a key member of project and programme teams during the CRM delivery phase, before transitioning the platform into business as usual, value driven product ownership, continuously improving capabilities to meet changing organisational and user needs. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. Reporting to our Head of Business Applications, key responsibilities will include: - Define, refine, and continuously communicate the CRM product vision, roadmap, and value proposition - Translate organisational strategy and business needs into clear product direction, prioritising improvements that drive adoption, efficiency, and supporter experience - Own and manage the CRM product backlog, ensuring items are clear, deliverable, and aligned with business priorities - Work closely with cross-functional teams including programme and project managers, engineers, solution architects, business analysts, testers, and business system owners to ensure the successful delivery of CRM enhancements - Build strong relationships across fundraising, membership, welfare, operations, digital, data, and technology teams to ensure CRM capabilities meet real-world needs - Act as a CRM and D365 platform ambassador, championing best practice, training, and innovation across the charity You will have demonstrable experience as a Product Owner, or similar role in digital, technology or CRM product environments. You will have hands on experience of a leadership role in agile teams and have a good working knowledge of Microsoft dynamics 365, including Agile Product Owner certifications and completion of 365 Fundamentals Learning Pathway. This is a full time, permanent position. You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site. Employee benefits include - - 28 day's paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days - Generous pension contributions, with Employer contributions ranging from 6% to 10% - Range of flexible working options may be available, depending on your role - Employee Assistance Programme providing confidential counselling, financial and legal advice - Range of courses delivered by learning specialists to support your development goals and objectives - Opportunities to volunteer - Travel loans, Cycle to Work, and more! For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible. If you require the job advert or job description in an alternative format, please contact .
Ciklum is looking for an Associate Account Director to join our team full-time in the United Kingdom. We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live. About the role As an Associate Account Director, become a part of a cross-functional development team engineering experiences of tomorrow. We are looking for an experienced Associate Account Director with a minimum of 8 years' experience to manage and grow existing client business for our digital product and service offerings. It's an individual contributor role with a primary focus on creating trusted partnerships where Ciklum delivers large scale innovation and digital platforms to support the growth of our largest clients in the Consumer industry verticals. You will be accountable for the overall growth, profitability and client satisfaction within your Account / Portfolio and partner with our delivery management function, (and other supporting functions) to ensure ongoing services are delivered to specification, time and budget. Responsibilities Accountable for developing and delivering the Account / Portfolio Plan and long-term strategy, forming a deep understanding of their business/s and overall market Manage client account/s and build strong, sustainable long-term relationships to meet / exceed the mutual aims of both parties Support technological and digital transformation conversations and initiatives at a strategic level Work closely with other technical and go-to-market teams to facilitate matrix-led sales and development activities to showcase the entire spectrum of Ciklum's services and solutions and meet the clients' needs Manage the account and delivery team performance Manage escalations for client account and provide help/support to team members by acting as the single point of contact Work with the Account group leader to ensure robust and seamless governance and escalation management, (where required) for the account Identify and manage engagement risks, flagging issues early managing to resolution Achieve quarterly targets/quotas and KPI's for client accounts Lead opportunities through all stages of the sales process from prospect to delivery Ensure pipeline quality and quantity in CRM and follow Ciklum sales process Requirements Minimum of 8 years in client account and relationship management; including consulting, technology solutions / IT services, front office transformation and digital engagements Demonstrable knowledge of the Consumer vertical including latest industry trends and operational expertise Experience in selling custom software development and/or digital transformation services is highly preferred Ability to interact with C-Level Executives, convey the value proposition of the Ciklum suite of services, and explain in clear terms how Ciklum can help the C-Level executive execute on his/her business strategy Strong commercial and contractual acumen Capability to own and manage account level P&L responsibility including client contracts, invoicing etc Experienced working in a dynamic, fast paced, matrix structured organization with onshore, nearshore and offshore development teams What s in it for you? Private Equity backed environment to foster growth and collaboration Great earning potential for the entrepreneurial high performer Build your career in a proven successful high growth company with unique service offering on the market Variety of knowledge sharing, training and self-development opportunities Interested already? We would love to get to know you! Submit your application. We can't wait to see you at Ciklum.
Feb 26, 2026
Full time
Ciklum is looking for an Associate Account Director to join our team full-time in the United Kingdom. We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live. About the role As an Associate Account Director, become a part of a cross-functional development team engineering experiences of tomorrow. We are looking for an experienced Associate Account Director with a minimum of 8 years' experience to manage and grow existing client business for our digital product and service offerings. It's an individual contributor role with a primary focus on creating trusted partnerships where Ciklum delivers large scale innovation and digital platforms to support the growth of our largest clients in the Consumer industry verticals. You will be accountable for the overall growth, profitability and client satisfaction within your Account / Portfolio and partner with our delivery management function, (and other supporting functions) to ensure ongoing services are delivered to specification, time and budget. Responsibilities Accountable for developing and delivering the Account / Portfolio Plan and long-term strategy, forming a deep understanding of their business/s and overall market Manage client account/s and build strong, sustainable long-term relationships to meet / exceed the mutual aims of both parties Support technological and digital transformation conversations and initiatives at a strategic level Work closely with other technical and go-to-market teams to facilitate matrix-led sales and development activities to showcase the entire spectrum of Ciklum's services and solutions and meet the clients' needs Manage the account and delivery team performance Manage escalations for client account and provide help/support to team members by acting as the single point of contact Work with the Account group leader to ensure robust and seamless governance and escalation management, (where required) for the account Identify and manage engagement risks, flagging issues early managing to resolution Achieve quarterly targets/quotas and KPI's for client accounts Lead opportunities through all stages of the sales process from prospect to delivery Ensure pipeline quality and quantity in CRM and follow Ciklum sales process Requirements Minimum of 8 years in client account and relationship management; including consulting, technology solutions / IT services, front office transformation and digital engagements Demonstrable knowledge of the Consumer vertical including latest industry trends and operational expertise Experience in selling custom software development and/or digital transformation services is highly preferred Ability to interact with C-Level Executives, convey the value proposition of the Ciklum suite of services, and explain in clear terms how Ciklum can help the C-Level executive execute on his/her business strategy Strong commercial and contractual acumen Capability to own and manage account level P&L responsibility including client contracts, invoicing etc Experienced working in a dynamic, fast paced, matrix structured organization with onshore, nearshore and offshore development teams What s in it for you? Private Equity backed environment to foster growth and collaboration Great earning potential for the entrepreneurial high performer Build your career in a proven successful high growth company with unique service offering on the market Variety of knowledge sharing, training and self-development opportunities Interested already? We would love to get to know you! Submit your application. We can't wait to see you at Ciklum.
At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebratingour wins - big and small. Supported by operating principles of being strategy-led, values -based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! Digital Solution Consultant Are you energized by the idea of delivering high-impact product demos to a wide range of prospects? Do you enjoy helping buyers quickly see the value of a platform through crisp, repeatable storytelling? The Digital Presales team at Anaplan is redefining how we engage with prospects at scale. As a Digital Solution Consultant, you'll play a key role in accelerating early-stage deals by delivering compelling remote demos, hosting webinars, and handling inbound technical discovery. You'll combine platform knowledge with business acumen to support a high volume of opportunities - helping customers visualize value early in their journey. Your Impact Deliver live, remote demos to early-stage prospects, highlighting core Anaplan use cases across industries. Partner with Account Executives and SDRs to qualify opportunities and uncover technical fit. Manage a library of demo scripts, talk tracks, and assets to ensure consistency and scalability. Collaborate with Demo Engineering and Solution Consultants to align on messaging and evolve demo content based on feedback. Support digital campaigns, webinars, and inbound interest with tailored demo experiences. Answer common product and platform capability questions via email, video snippets, or live sessions. Track and report on digital engagement metrics to help improve team performance and conversion rates. Your Qualifications Experience in a customer-facing SaaS role such as sales development, business analyst, customer success, or solution support. Strong verbal communication and presentation skills - able to clearly articulate product value to both non-technical and technical audiences. Confidence delivering live, remote product demonstrations in a polished and engaging manner. Familiarity with business processes in finance, supply chain, sales, or workforce planning. Organized and able to manage multiple demo sessions and follow-ups in a high-volume environment. Comfortable working with CRM systems, scheduling tools, and collaborative platforms. Bachelor's degree or equivalent experience. Nice to Have Experience working in a digital sales environment (e.g., inside sales or SDR/AE pairing). Experience working with supply chain business processes. Exposure to demo automation platforms or asynchronous product storytelling tools. Prior experience with Anaplan or enterprise planning software. Our Commitment to Diversity, Equity, Inclusionand Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person. Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication. All emails from Anaplan would come from email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to before taking any further action in relation to the correspondence.
Feb 26, 2026
Full time
At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebratingour wins - big and small. Supported by operating principles of being strategy-led, values -based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! Digital Solution Consultant Are you energized by the idea of delivering high-impact product demos to a wide range of prospects? Do you enjoy helping buyers quickly see the value of a platform through crisp, repeatable storytelling? The Digital Presales team at Anaplan is redefining how we engage with prospects at scale. As a Digital Solution Consultant, you'll play a key role in accelerating early-stage deals by delivering compelling remote demos, hosting webinars, and handling inbound technical discovery. You'll combine platform knowledge with business acumen to support a high volume of opportunities - helping customers visualize value early in their journey. Your Impact Deliver live, remote demos to early-stage prospects, highlighting core Anaplan use cases across industries. Partner with Account Executives and SDRs to qualify opportunities and uncover technical fit. Manage a library of demo scripts, talk tracks, and assets to ensure consistency and scalability. Collaborate with Demo Engineering and Solution Consultants to align on messaging and evolve demo content based on feedback. Support digital campaigns, webinars, and inbound interest with tailored demo experiences. Answer common product and platform capability questions via email, video snippets, or live sessions. Track and report on digital engagement metrics to help improve team performance and conversion rates. Your Qualifications Experience in a customer-facing SaaS role such as sales development, business analyst, customer success, or solution support. Strong verbal communication and presentation skills - able to clearly articulate product value to both non-technical and technical audiences. Confidence delivering live, remote product demonstrations in a polished and engaging manner. Familiarity with business processes in finance, supply chain, sales, or workforce planning. Organized and able to manage multiple demo sessions and follow-ups in a high-volume environment. Comfortable working with CRM systems, scheduling tools, and collaborative platforms. Bachelor's degree or equivalent experience. Nice to Have Experience working in a digital sales environment (e.g., inside sales or SDR/AE pairing). Experience working with supply chain business processes. Exposure to demo automation platforms or asynchronous product storytelling tools. Prior experience with Anaplan or enterprise planning software. Our Commitment to Diversity, Equity, Inclusionand Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person. Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication. All emails from Anaplan would come from email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to before taking any further action in relation to the correspondence.
Overview Marcus by Goldman Sachs, CRM Executive, Analyst, London location_on London, Greater London, England, United Kingdom Private Wealth Management (PWM) secures, develops and manages relationships with high net worth individuals, their families, family offices and foundations. PWM assists clients with building and preserving their financial wealth by creating and implementing long-term asset allocation within the context of each client's particular risk tolerance, and by providing access to innovative investment ideas and opportunities. PWM professionals develop customized investment strategies and offer a full array of wealth management products and services, including private banking and trust company services. Marcus by Goldman Sachs As the online consumer banking business of Goldman Sachs, Marcus operates as a digital bank, providing online savings products directly to individual consumers. Marcus combines Goldman Sachs' over 150 years of expertise with intuitive digital experiences, focusing on value, transparency, and simplicity for its millions of customers. The Role We're seeking a detail-oriented and proactive CRM Executive to join the Marketing team in our London office. In this role, you will play a key part in developing and implementing CRM strategies aimed at enhancing customer engagement and satisfaction. Collaborating closely with other teams, you will help enhance our customer experiences across all channels. The ideal candidate brings strong project and stakeholder management skills and is committed to driving customer retention and loyalty through innovative, data-driven marketing campaigns Responsibilities Develop and implement CRM strategies to enhance customer engagement and satisfaction for Marcus by Goldman Sachs UK Manage andanalysecustomer data to identify trends, preferences, and opportunities forpersonalisedcommunication and offers Collaborate with cross-functional teams to ensure seamless customer experiences across all touchpoints, including digital and in-person interactions Design and execute targeted marketing campaigns to increase customer retention and loyalty, leveraging insights from customer data analysis Monitor and report on the effectiveness of CRM initiatives, using key performance indicators (KPIs) to measure success and identify areas for improvement Build and maintain relationships with key customer segments, focusing on high-value and high-potential customers to drive long-term value Ensure compliance with data protection regulations and company policies when handling customer information Support the development of CRM tools and technologies to improve customer data management and communication efficiency Stay informed about industry's best practices and emerging trends in CRM to continuously innovate and improve customer engagement strategies Experience and skills Candidates should have 2 years of relevant experience in customer relationship management (CRM), preferably within financial services, fintech, or technology sectors Enthusiasm for customer relationship management (CRM) and a commitment to enhanceing customer engagement and loyalty Willingness to explore and adapt to new CRM technologies and systems Excellent copywriting, attention to detail, and the ability to balance multiple campaigns. Strong analytical skills to interpret customer data and drive strategic insights Proven experience in marketing, with a focus on digital and customer-centric strategies Excellent communication skills to collaborate with cross-functional teams and stakeholders Ability to manage and execute CRM campaigns from conception to completion Experience in using CRM software and tools to optimise customer interactions Strategic mindset to align CRM initiatives with business goals and objectives About Goldman Sachs At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Healthcare & Medical Insurance We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health Services We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). Child Care & Family Care We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class-leading benefits our firm has to offer.
Feb 25, 2026
Full time
Overview Marcus by Goldman Sachs, CRM Executive, Analyst, London location_on London, Greater London, England, United Kingdom Private Wealth Management (PWM) secures, develops and manages relationships with high net worth individuals, their families, family offices and foundations. PWM assists clients with building and preserving their financial wealth by creating and implementing long-term asset allocation within the context of each client's particular risk tolerance, and by providing access to innovative investment ideas and opportunities. PWM professionals develop customized investment strategies and offer a full array of wealth management products and services, including private banking and trust company services. Marcus by Goldman Sachs As the online consumer banking business of Goldman Sachs, Marcus operates as a digital bank, providing online savings products directly to individual consumers. Marcus combines Goldman Sachs' over 150 years of expertise with intuitive digital experiences, focusing on value, transparency, and simplicity for its millions of customers. The Role We're seeking a detail-oriented and proactive CRM Executive to join the Marketing team in our London office. In this role, you will play a key part in developing and implementing CRM strategies aimed at enhancing customer engagement and satisfaction. Collaborating closely with other teams, you will help enhance our customer experiences across all channels. The ideal candidate brings strong project and stakeholder management skills and is committed to driving customer retention and loyalty through innovative, data-driven marketing campaigns Responsibilities Develop and implement CRM strategies to enhance customer engagement and satisfaction for Marcus by Goldman Sachs UK Manage andanalysecustomer data to identify trends, preferences, and opportunities forpersonalisedcommunication and offers Collaborate with cross-functional teams to ensure seamless customer experiences across all touchpoints, including digital and in-person interactions Design and execute targeted marketing campaigns to increase customer retention and loyalty, leveraging insights from customer data analysis Monitor and report on the effectiveness of CRM initiatives, using key performance indicators (KPIs) to measure success and identify areas for improvement Build and maintain relationships with key customer segments, focusing on high-value and high-potential customers to drive long-term value Ensure compliance with data protection regulations and company policies when handling customer information Support the development of CRM tools and technologies to improve customer data management and communication efficiency Stay informed about industry's best practices and emerging trends in CRM to continuously innovate and improve customer engagement strategies Experience and skills Candidates should have 2 years of relevant experience in customer relationship management (CRM), preferably within financial services, fintech, or technology sectors Enthusiasm for customer relationship management (CRM) and a commitment to enhanceing customer engagement and loyalty Willingness to explore and adapt to new CRM technologies and systems Excellent copywriting, attention to detail, and the ability to balance multiple campaigns. Strong analytical skills to interpret customer data and drive strategic insights Proven experience in marketing, with a focus on digital and customer-centric strategies Excellent communication skills to collaborate with cross-functional teams and stakeholders Ability to manage and execute CRM campaigns from conception to completion Experience in using CRM software and tools to optimise customer interactions Strategic mindset to align CRM initiatives with business goals and objectives About Goldman Sachs At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Healthcare & Medical Insurance We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health Services We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). Child Care & Family Care We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class-leading benefits our firm has to offer.
Silver Stone Search and Selection Ltd
Bletchley, Buckinghamshire
Hybrid Working A fantastic opportunity has arisen to join a Global business who are going through a sustained period of growth. Reporting to the Marketing Director you will be responsible for delivering analysis and insight into various aspects of marketing and trading, turning these into story telling focused, actionable insights. The Role; Delivering analysis, insight and reporting on the sales trading plan and assisting with steering the commercial strategy for the group Setting up tools and dashboards to optimise marketing spend effectiveness Managing the marketing research budget Utilising insights and data to support with the development of CRM and digital strategies Yourself; You will have gained experience working in D2C environment, retail would be advantageous You will understand the importance of marketing in driving sales growth and be passionate about the identification of opportunities for improvement and utilisation of insights Strong analyst background with knowledge of SQL & Tableau would advantageous Ability to work autonomously in a blended strategic and hand's on position is essential
Feb 25, 2026
Full time
Hybrid Working A fantastic opportunity has arisen to join a Global business who are going through a sustained period of growth. Reporting to the Marketing Director you will be responsible for delivering analysis and insight into various aspects of marketing and trading, turning these into story telling focused, actionable insights. The Role; Delivering analysis, insight and reporting on the sales trading plan and assisting with steering the commercial strategy for the group Setting up tools and dashboards to optimise marketing spend effectiveness Managing the marketing research budget Utilising insights and data to support with the development of CRM and digital strategies Yourself; You will have gained experience working in D2C environment, retail would be advantageous You will understand the importance of marketing in driving sales growth and be passionate about the identification of opportunities for improvement and utilisation of insights Strong analyst background with knowledge of SQL & Tableau would advantageous Ability to work autonomously in a blended strategic and hand's on position is essential
Compliance, Risk and Fraud Analyst Location: Stamford (office based) Salary: £26,000 - £29,000 Hours: Monday to Friday, 09:00 - 17:00 (40 hours per week) Are you a detail-oriented professional with a passion for protecting a business and its customers? We are recruiting for our Stamford based client, seeking a diligent and proactive Compliance, Risk and Fraud Analyst to join our dedicated team. This is a fantastic opportunity to become a key player in our first line of defence, ensuring the integrity and security of our operations. About the Role: As a Compliance, Risk and Fraud Analyst, you will be at the heart of our risk management framework. Your work will be crucial in proactively identifying and tackling potential issues before they arise. You will be responsible for auditing new and existing customers, managing the chargeback process, and ensuring our systems operate at peak efficiency. This role is perfect for someone who thrives on responsibility and is looking to build a career in the fast-paced world of fintech compliance and fraud prevention. Your Key Responsibilities: Conducting customer onboarding audits, including running risk and credit checks on businesses and individuals. Performing regular and ongoing periodic audits of our client base. Managing the end-to-end chargeback process, from proactive monitoring to reactive case handling. Maintaining and updating our internal CRM and Dashboard systems to ensure all risk and chargeback data is accurate. Utilising specialised risk software to support your investigations and audits. Assisting our clients with their chargeback queries and managing related complaints. Identifying and raising escalation audits when necessary to mitigate potential risks. What We're Looking For: Proven experience working within a financial services, payments, or money services business. A background in fraud, risk, and/or chargeback management. Strong customer service skills with experience in handling queries and complaints effectively. Excellent computer literacy, including proficiency with Microsoft Office 365. A meticulous eye for detail and a proactive, problem-solving mindset. The Offer: A competitive salary of £26,000 - £29,000. A stable, full-time role with standard daytime hours (Monday-Friday, 9-5). The opportunity to work in a critical, business-facing role within a supportive team. The chance to develop your skills and build a career in a growing industry. Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data. Your details will be reviewed by one of our Recruitment Partners and we will contact you again within 5 working days if your application is to be progressed further. Please note that we are not able to provide support with visa sponsorships and all applicants must be based in the UK and hold the valid right to work in the UK INDEEDCOMM
Feb 24, 2026
Full time
Compliance, Risk and Fraud Analyst Location: Stamford (office based) Salary: £26,000 - £29,000 Hours: Monday to Friday, 09:00 - 17:00 (40 hours per week) Are you a detail-oriented professional with a passion for protecting a business and its customers? We are recruiting for our Stamford based client, seeking a diligent and proactive Compliance, Risk and Fraud Analyst to join our dedicated team. This is a fantastic opportunity to become a key player in our first line of defence, ensuring the integrity and security of our operations. About the Role: As a Compliance, Risk and Fraud Analyst, you will be at the heart of our risk management framework. Your work will be crucial in proactively identifying and tackling potential issues before they arise. You will be responsible for auditing new and existing customers, managing the chargeback process, and ensuring our systems operate at peak efficiency. This role is perfect for someone who thrives on responsibility and is looking to build a career in the fast-paced world of fintech compliance and fraud prevention. Your Key Responsibilities: Conducting customer onboarding audits, including running risk and credit checks on businesses and individuals. Performing regular and ongoing periodic audits of our client base. Managing the end-to-end chargeback process, from proactive monitoring to reactive case handling. Maintaining and updating our internal CRM and Dashboard systems to ensure all risk and chargeback data is accurate. Utilising specialised risk software to support your investigations and audits. Assisting our clients with their chargeback queries and managing related complaints. Identifying and raising escalation audits when necessary to mitigate potential risks. What We're Looking For: Proven experience working within a financial services, payments, or money services business. A background in fraud, risk, and/or chargeback management. Strong customer service skills with experience in handling queries and complaints effectively. Excellent computer literacy, including proficiency with Microsoft Office 365. A meticulous eye for detail and a proactive, problem-solving mindset. The Offer: A competitive salary of £26,000 - £29,000. A stable, full-time role with standard daytime hours (Monday-Friday, 9-5). The opportunity to work in a critical, business-facing role within a supportive team. The chance to develop your skills and build a career in a growing industry. Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data. Your details will be reviewed by one of our Recruitment Partners and we will contact you again within 5 working days if your application is to be progressed further. Please note that we are not able to provide support with visa sponsorships and all applicants must be based in the UK and hold the valid right to work in the UK INDEEDCOMM
# BDO Digital Transformation AnalystLocation Leeds, United Kingdom# BDO Digital Transformation AnalystIdeas People TrustWe're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world.We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them.We'll broaden your horizonsManage risk for our clients to make them stronger for the future.Our Digital Services are designed to enable organisations to leverage our innovative methodologies, technology, and highly experienced professionals to manage their business risks most effectively. Working at BDO offers curious-minded people excellent exposure to all aspects of business strategy, operations and more.We're a dynamic team of internal auditors, accountants, technology, and business transformation experts with disciplines in finance, risk, projects and change, cyber and digital, amongst others.You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with.BDO's Digital business has been experiencing significant growth over the past four years and now operates as a team of 100+ with developed technical specialisms. We are looking to grow the business analyst team sitting within our Digital Transformation practice to help deliver transformation planning and delivery to our valued mid-market clients.We are looking for a high-performing individual who wishes to advance their career in our fast growing and dynamic team. In addition to the core competencies of client relationship and engagement management, you will have strong people values and a passion for mentoring and playing an active role in maintaining and enhancing the strong people culture within our team.You'll be someone with: Basic understanding and working knowledge of core business systems including ERP, HCM and CRM; Basic understanding of typical IT strategies and operating models; Working within a team and a passion for supporting the development of self and others; Excellent verbal and written communication skills to support the production of proposals and reports (consulting leadership when required); Building sustainable relationships and networks with team members and with clients; Minimum of 1 years prior consulting /advisory experience and an ability to manage several engagements simultaneously; and Fluent in EnglishWe're in it togetherMutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs.Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work.We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO.We're looking forward to the futureAt BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions.We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 24, 2026
Full time
# BDO Digital Transformation AnalystLocation Leeds, United Kingdom# BDO Digital Transformation AnalystIdeas People TrustWe're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world.We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them.We'll broaden your horizonsManage risk for our clients to make them stronger for the future.Our Digital Services are designed to enable organisations to leverage our innovative methodologies, technology, and highly experienced professionals to manage their business risks most effectively. Working at BDO offers curious-minded people excellent exposure to all aspects of business strategy, operations and more.We're a dynamic team of internal auditors, accountants, technology, and business transformation experts with disciplines in finance, risk, projects and change, cyber and digital, amongst others.You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with.BDO's Digital business has been experiencing significant growth over the past four years and now operates as a team of 100+ with developed technical specialisms. We are looking to grow the business analyst team sitting within our Digital Transformation practice to help deliver transformation planning and delivery to our valued mid-market clients.We are looking for a high-performing individual who wishes to advance their career in our fast growing and dynamic team. In addition to the core competencies of client relationship and engagement management, you will have strong people values and a passion for mentoring and playing an active role in maintaining and enhancing the strong people culture within our team.You'll be someone with: Basic understanding and working knowledge of core business systems including ERP, HCM and CRM; Basic understanding of typical IT strategies and operating models; Working within a team and a passion for supporting the development of self and others; Excellent verbal and written communication skills to support the production of proposals and reports (consulting leadership when required); Building sustainable relationships and networks with team members and with clients; Minimum of 1 years prior consulting /advisory experience and an ability to manage several engagements simultaneously; and Fluent in EnglishWe're in it togetherMutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs.Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work.We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO.We're looking forward to the futureAt BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions.We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Role: Resource Planning Analyst Location: East Grinstead (hybrid working 2 days per week in the office) Hours: Mon-Fri Salary: Up to 32,500 DOE + bonus + benefits This is a great opportunity for an e xperienced Resource Planning Analyst to join my client on a permanent basis. This role reports into the Head of Planning looking at data, plans and forecasting based in East Grinstead in their WFM team. Your role is to support the budget build and control through data-driven insights and analytical techniques to generate accurate forecasts and provide valuable insights into past and future trends. By analysing historical data, market trends, and other relevant factors, you contribute to strategic decision-making processes using calabrio. Are you an organised Resource Planning Analyst from a contact centre background? Do you have experience in WFM planning and forecasting? Do you have experienced in creation and delivery of plans? Role details for the Resource Planning Analyst: Proven contact centre workforce planning/management experience Experience with real-time Strong ability to analyse data and forecast call volumes Solid Excel skills (reporting, data analysis, handling multiple data sources) Ability to plan and schedule resources across channels effectively Experience producing and maintaining performance reports and insights Confident stakeholder communication at all levels High attention to detail and accuracy under pressure Comfortable working with WFM/telephony/IVR systems Systems used by the Resouce Planning Analyst are Calabrio and ElasticCX. Channels: Inbound Outbound Social Media Emails Webchat Please follow the link to apply for this Resource Planning Analyst role based in East Grinstead. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Feb 23, 2026
Full time
Role: Resource Planning Analyst Location: East Grinstead (hybrid working 2 days per week in the office) Hours: Mon-Fri Salary: Up to 32,500 DOE + bonus + benefits This is a great opportunity for an e xperienced Resource Planning Analyst to join my client on a permanent basis. This role reports into the Head of Planning looking at data, plans and forecasting based in East Grinstead in their WFM team. Your role is to support the budget build and control through data-driven insights and analytical techniques to generate accurate forecasts and provide valuable insights into past and future trends. By analysing historical data, market trends, and other relevant factors, you contribute to strategic decision-making processes using calabrio. Are you an organised Resource Planning Analyst from a contact centre background? Do you have experience in WFM planning and forecasting? Do you have experienced in creation and delivery of plans? Role details for the Resource Planning Analyst: Proven contact centre workforce planning/management experience Experience with real-time Strong ability to analyse data and forecast call volumes Solid Excel skills (reporting, data analysis, handling multiple data sources) Ability to plan and schedule resources across channels effectively Experience producing and maintaining performance reports and insights Confident stakeholder communication at all levels High attention to detail and accuracy under pressure Comfortable working with WFM/telephony/IVR systems Systems used by the Resouce Planning Analyst are Calabrio and ElasticCX. Channels: Inbound Outbound Social Media Emails Webchat Please follow the link to apply for this Resource Planning Analyst role based in East Grinstead. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Harris Hill is thrilled to partner with an international development charity, to hire their new Digital Performance Advisor, to work in either London, Cardiff, Edinburgh or Warrington. The Digital Performance Advisor will be the driving force behind understanding and improving their online performance. This role is central to how they use data and insight to make impactful decisions across digital, fundraising, campaigning and supporter engagement. This is a specialist analyst role and the organisation's subject matter expert in Google Analytics 4 (GA4). Your essential skills and experience: Proven expertise in digital analysis and insight , with experience producing data-driven reports and actionable recommendations Experience working for a charity or non-profit Advanced GA4 knowledge , including funnels, segmentation, lifecycle reporting and (where relevant) e-commerce tracking. Strong understanding of the transition from Universal Analytics (GA3) to GA4 and its implications Experience using tools such as Looker Studio , Power BI , and behavioural analytics tools (e.g. Hotjar, Contentsquare) Ability to interpret A/B testing and experimentation results to inform optimisation decisions Experience managing tracking requirements, tag management and integrating digital data with CRM systems Why this role is unique: True GA4 ownership: You will be the charity's subject matter expert in Google Analytics 4, with real responsibility for how GA4 is used, developed and embedded across the organisation. This is not a shared or junior analytics role - your expertise will shape best practice. Strategy over button-pushing: This role focuses on insight, interpretation and influence, not day-to-day campaign optimisation. You'll answer the "why" behind performance and help teams make better decisions, rather than simply reporting metrics. Built, not starting from scratch: GA4 is already implemented, giving you a strong foundation to improve structure, governance and reporting, and to unlock deeper value from existing data. Do you want a voice at the table? Your analysis will directly inform strategic decisions, helping colleagues across the organisation understand users, test improvements and optimise digital experiences. Salary and location- £46,666 - £54,527 in London (Waterloo). £41,783- £49,644 in Cardiff, Edinburgh, Warrington. Hybrid working- 2 days in the office, 3 days working from home. Full-time, permanent. Snapshot of their benefits- 25 days holiday, plus bank holidays, increasing with length of service. Career break after 2 years of service. Closing date- ASAP. The charity is reviewing applications on a rolling basis. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Feb 18, 2026
Full time
Harris Hill is thrilled to partner with an international development charity, to hire their new Digital Performance Advisor, to work in either London, Cardiff, Edinburgh or Warrington. The Digital Performance Advisor will be the driving force behind understanding and improving their online performance. This role is central to how they use data and insight to make impactful decisions across digital, fundraising, campaigning and supporter engagement. This is a specialist analyst role and the organisation's subject matter expert in Google Analytics 4 (GA4). Your essential skills and experience: Proven expertise in digital analysis and insight , with experience producing data-driven reports and actionable recommendations Experience working for a charity or non-profit Advanced GA4 knowledge , including funnels, segmentation, lifecycle reporting and (where relevant) e-commerce tracking. Strong understanding of the transition from Universal Analytics (GA3) to GA4 and its implications Experience using tools such as Looker Studio , Power BI , and behavioural analytics tools (e.g. Hotjar, Contentsquare) Ability to interpret A/B testing and experimentation results to inform optimisation decisions Experience managing tracking requirements, tag management and integrating digital data with CRM systems Why this role is unique: True GA4 ownership: You will be the charity's subject matter expert in Google Analytics 4, with real responsibility for how GA4 is used, developed and embedded across the organisation. This is not a shared or junior analytics role - your expertise will shape best practice. Strategy over button-pushing: This role focuses on insight, interpretation and influence, not day-to-day campaign optimisation. You'll answer the "why" behind performance and help teams make better decisions, rather than simply reporting metrics. Built, not starting from scratch: GA4 is already implemented, giving you a strong foundation to improve structure, governance and reporting, and to unlock deeper value from existing data. Do you want a voice at the table? Your analysis will directly inform strategic decisions, helping colleagues across the organisation understand users, test improvements and optimise digital experiences. Salary and location- £46,666 - £54,527 in London (Waterloo). £41,783- £49,644 in Cardiff, Edinburgh, Warrington. Hybrid working- 2 days in the office, 3 days working from home. Full-time, permanent. Snapshot of their benefits- 25 days holiday, plus bank holidays, increasing with length of service. Career break after 2 years of service. Closing date- ASAP. The charity is reviewing applications on a rolling basis. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Harris Hill is thrilled to partner with Christian Aid, to hire their new Digital Performance Advisor, to work in either London, Cardiff, Edinburgh or Warrington. The Digital Performance Advisor will be the driving force behind understanding and improving their online performance. This role is central to how they use data and insight to make impactful decisions across digital, fundraising, campaigning and supporter engagement. This is a specialist analyst role and the organisation s subject matter expert in Google Analytics 4 (GA4). Your essential skills and experience: Proven expertise in digital analysis and insight , with experience producing data-driven reports and actionable recommendations Experience working for a charity or non-profit Advanced GA4 knowledge , including funnels, segmentation, lifecycle reporting and (where relevant) e-commerce tracking. Strong understanding of the transition from Universal Analytics (GA3) to GA4 and its implications Experience using tools such as Looker Studio , Power BI , and behavioural analytics tools (e.g. Hotjar, Contentsquare) Ability to interpret A/B testing and experimentation results to inform optimisation decisions Experience managing tracking requirements, tag management and integrating digital data with CRM systems Why this role is unique: True GA4 ownership: You will be Christian Aid s subject matter expert in Google Analytics 4, with real responsibility for how GA4 is used, developed and embedded across the organisation. This is not a shared or junior analytics role your expertise will shape best practice. Strategy over button-pushing: This role focuses on insight, interpretation and influence, not day-to-day campaign optimisation. You ll answer the why behind performance and help teams make better decisions, rather than simply reporting metrics. Built, not starting from scratch: GA4 is already implemented, giving you a strong foundation to improve structure, governance and reporting, and to unlock deeper value from existing data. Do you want a voice at the table? Your analysis will directly inform strategic decisions, helping colleagues across the organisation understand users, test improvements and optimise digital experiences. Salary and location- £46,666 - £54,527 in London (Waterloo). £41,783- £49,644 in Cardiff, Edinburgh, Warrington. Hybrid working- 2 days in the office, 3 days working from home. Full-time, permanent. Snapshot of their benefits- 25 days holiday, plus bank holidays, increasing with length of service. Career break after 2 years of service. Closing date- ASAP. The charity is reviewing applications on a rolling basis. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Feb 17, 2026
Full time
Harris Hill is thrilled to partner with Christian Aid, to hire their new Digital Performance Advisor, to work in either London, Cardiff, Edinburgh or Warrington. The Digital Performance Advisor will be the driving force behind understanding and improving their online performance. This role is central to how they use data and insight to make impactful decisions across digital, fundraising, campaigning and supporter engagement. This is a specialist analyst role and the organisation s subject matter expert in Google Analytics 4 (GA4). Your essential skills and experience: Proven expertise in digital analysis and insight , with experience producing data-driven reports and actionable recommendations Experience working for a charity or non-profit Advanced GA4 knowledge , including funnels, segmentation, lifecycle reporting and (where relevant) e-commerce tracking. Strong understanding of the transition from Universal Analytics (GA3) to GA4 and its implications Experience using tools such as Looker Studio , Power BI , and behavioural analytics tools (e.g. Hotjar, Contentsquare) Ability to interpret A/B testing and experimentation results to inform optimisation decisions Experience managing tracking requirements, tag management and integrating digital data with CRM systems Why this role is unique: True GA4 ownership: You will be Christian Aid s subject matter expert in Google Analytics 4, with real responsibility for how GA4 is used, developed and embedded across the organisation. This is not a shared or junior analytics role your expertise will shape best practice. Strategy over button-pushing: This role focuses on insight, interpretation and influence, not day-to-day campaign optimisation. You ll answer the why behind performance and help teams make better decisions, rather than simply reporting metrics. Built, not starting from scratch: GA4 is already implemented, giving you a strong foundation to improve structure, governance and reporting, and to unlock deeper value from existing data. Do you want a voice at the table? Your analysis will directly inform strategic decisions, helping colleagues across the organisation understand users, test improvements and optimise digital experiences. Salary and location- £46,666 - £54,527 in London (Waterloo). £41,783- £49,644 in Cardiff, Edinburgh, Warrington. Hybrid working- 2 days in the office, 3 days working from home. Full-time, permanent. Snapshot of their benefits- 25 days holiday, plus bank holidays, increasing with length of service. Career break after 2 years of service. Closing date- ASAP. The charity is reviewing applications on a rolling basis. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Orgvue is a leading organizational design and planning software platform that captures the power of data visualization and modelling to build more adaptable, and better performing organizations. HR, finance and business leaders use Orgvue for actionable insight and analysis that helps them make faster workforce decisions in a constantly changing world. Orgvue is used by the world's largest and best-known enterprises and management consulting firms to visualize and confidently build the businesses they want tomorrow, today. The company is headquartered in London, with offices in Philadelphia, The Hague, Toronto, and Sydney. We are looking for a driven Solution Consultant to join our sales team, who understands the technology's capability to optimise organisation design and workforce planning for prospects and customers. Role Solution Consultants are responsible for presenting the Orgvue platform and crucially, the value it can bring to our prospects and customers. They interact with the partner audience to execute the functional, technical, and business value aspects of the sales strategy. This includes developing appropriate solutions, building and delivering applicable product demonstrations, and establishing technical & SME relationships. Our Solution Consultants ideally require a background in the Orgvue platform, Enterprise Software broadly and its implementation, HRIS solutions (preferably) and/or SaaS full product lifecycles. Responsibilities Be the technical Subject Matter Expert (SME) of the Orgvue platform Work directly with enterprise companies, customers and consulting partners to learn about and document their major business challenges & pain points Credibly relate to this pain & demonstrate solutions to solve the audience's business problems Deliver sessions positioned to the audience appropriately, from C-Suite down to technical analysts. Closely partner with our Account Executives and Account Managers through direct customer interaction, driving confidence in our platform and removing all technical or workflow related objections throughout the sales cycle Alongside the Account Exec or Account Manager, build value based proposals for the customer or prospect, which highlights current challenges, paint a future vision and quantify the potential value Provide high level overview of product architecture, functionality, data requirements and integration with other enterprise applications (as required by the audience) Deliver functional and technical related responses to RFIs and RFP tenders whilst coordinate the wider business engagement Assist the sales team (AEs and AMs) with sales strategy for their pipeline Act as one of the principal sales liaisons with global consulting services, product engineering, and marketing departments in communicating market requirements and other pertinent information When required, establish Proof of Concept (POC)/pilot key success criteria (objectives, baseline metrics, goals, agenda, duration, etc.) and support the POC/pilot process. Promote team education, enablement and knowledge sharing Represent Orgvue at conferences, tradeshows and support marketing in the delivery of social content around our solution offerings Designing enterprise class solutions as a fully integrated SaaS solution Flexibility and willingness to travel, when required Keep up to date on relevant competitive solutions and engage with marketing on this when needed Understand and map client's HR tech landscape, to understand Orgvue's ability to solve the experienced pain in the business. 1 3+ years previous experience as a pre sales engineer, technical consultant, or similar, with proven track record in HR, Org Design or ERP software. Good understanding of the Workforce Planning space would be also advantageous. Experience in working in or alongside transformation activities across a business, either as a vendor or a customer Familiar expertise with SaaS or Cloud CRM solutions, preferably HR, finance or planning platforms Very strong verbal, written, presentation, & interpersonal communication skills Undergraduate degree in relevant subject (Engineering, Information Systems, Computer Science, Mathematics, etc.) or equivalent work experience Hybrid working 1 day a week in the London office Wellbeing: Sanctus Coaching, Virtual fitness sessions, Wellbeing webinars, Annual Wellbeing day Subsidised Gym Membership Private Medical Insurance (including Dental and Vision) and Life Assurance 25 days holiday (increasing to 30 days at a rate of 1 extra day per year) Summer Fridays (half day Fridays for the months of July and August) Employer pension contribution of 5% of your gross salary, if you contribute a minimum of 3% Season ticket Loan Cycle to Work Scheme
Feb 17, 2026
Full time
Orgvue is a leading organizational design and planning software platform that captures the power of data visualization and modelling to build more adaptable, and better performing organizations. HR, finance and business leaders use Orgvue for actionable insight and analysis that helps them make faster workforce decisions in a constantly changing world. Orgvue is used by the world's largest and best-known enterprises and management consulting firms to visualize and confidently build the businesses they want tomorrow, today. The company is headquartered in London, with offices in Philadelphia, The Hague, Toronto, and Sydney. We are looking for a driven Solution Consultant to join our sales team, who understands the technology's capability to optimise organisation design and workforce planning for prospects and customers. Role Solution Consultants are responsible for presenting the Orgvue platform and crucially, the value it can bring to our prospects and customers. They interact with the partner audience to execute the functional, technical, and business value aspects of the sales strategy. This includes developing appropriate solutions, building and delivering applicable product demonstrations, and establishing technical & SME relationships. Our Solution Consultants ideally require a background in the Orgvue platform, Enterprise Software broadly and its implementation, HRIS solutions (preferably) and/or SaaS full product lifecycles. Responsibilities Be the technical Subject Matter Expert (SME) of the Orgvue platform Work directly with enterprise companies, customers and consulting partners to learn about and document their major business challenges & pain points Credibly relate to this pain & demonstrate solutions to solve the audience's business problems Deliver sessions positioned to the audience appropriately, from C-Suite down to technical analysts. Closely partner with our Account Executives and Account Managers through direct customer interaction, driving confidence in our platform and removing all technical or workflow related objections throughout the sales cycle Alongside the Account Exec or Account Manager, build value based proposals for the customer or prospect, which highlights current challenges, paint a future vision and quantify the potential value Provide high level overview of product architecture, functionality, data requirements and integration with other enterprise applications (as required by the audience) Deliver functional and technical related responses to RFIs and RFP tenders whilst coordinate the wider business engagement Assist the sales team (AEs and AMs) with sales strategy for their pipeline Act as one of the principal sales liaisons with global consulting services, product engineering, and marketing departments in communicating market requirements and other pertinent information When required, establish Proof of Concept (POC)/pilot key success criteria (objectives, baseline metrics, goals, agenda, duration, etc.) and support the POC/pilot process. Promote team education, enablement and knowledge sharing Represent Orgvue at conferences, tradeshows and support marketing in the delivery of social content around our solution offerings Designing enterprise class solutions as a fully integrated SaaS solution Flexibility and willingness to travel, when required Keep up to date on relevant competitive solutions and engage with marketing on this when needed Understand and map client's HR tech landscape, to understand Orgvue's ability to solve the experienced pain in the business. 1 3+ years previous experience as a pre sales engineer, technical consultant, or similar, with proven track record in HR, Org Design or ERP software. Good understanding of the Workforce Planning space would be also advantageous. Experience in working in or alongside transformation activities across a business, either as a vendor or a customer Familiar expertise with SaaS or Cloud CRM solutions, preferably HR, finance or planning platforms Very strong verbal, written, presentation, & interpersonal communication skills Undergraduate degree in relevant subject (Engineering, Information Systems, Computer Science, Mathematics, etc.) or equivalent work experience Hybrid working 1 day a week in the London office Wellbeing: Sanctus Coaching, Virtual fitness sessions, Wellbeing webinars, Annual Wellbeing day Subsidised Gym Membership Private Medical Insurance (including Dental and Vision) and Life Assurance 25 days holiday (increasing to 30 days at a rate of 1 extra day per year) Summer Fridays (half day Fridays for the months of July and August) Employer pension contribution of 5% of your gross salary, if you contribute a minimum of 3% Season ticket Loan Cycle to Work Scheme
At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebratingour wins - big and small. Supported by operating principles of being strategy-led, values -based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! Digital Solution Consultant Are you energized by the idea of delivering high-impact product demos to a wide range of prospects? Do you enjoy helping buyers quickly see the value of a platform through crisp, repeatable storytelling? The Digital Presales team at Anaplan is redefining how we engage with prospects at scale. As a Digital Solution Consultant, you'll play a key role in accelerating early-stage deals by delivering compelling remote demos, hosting webinars, and handling inbound technical discovery. You'll combine platform knowledge with business acumen to support a high volume of opportunities - helping customers visualize value early in their journey. Your Impact Deliver live, remote demos to early-stage prospects, highlighting core Anaplan use cases across industries. Partner with Account Executives and SDRs to qualify opportunities and uncover technical fit. Manage a library of demo scripts, talk tracks, and assets to ensure consistency and scalability. Collaborate with Demo Engineering and Solution Consultants to align on messaging and evolve demo content based on feedback. Support digital campaigns, webinars, and inbound interest with tailored demo experiences. Answer common product and platform capability questions via email, video snippets, or live sessions. Track and report on digital engagement metrics to help improve team performance and conversion rates. Your Qualifications Experience in a customer-facing SaaS role such as sales development, business analyst, customer success, or solution support. Strong verbal communication and presentation skills - able to clearly articulate product value to both non-technical and technical audiences. Confidence delivering live, remote product demonstrations in a polished and engaging manner. Familiarity with business processes in finance, supply chain, sales, or workforce planning. Organized and able to manage multiple demo sessions and follow-ups in a high-volume environment. Comfortable working with CRM systems, scheduling tools, and collaborative platforms. Bachelor's degree or equivalent experience. Nice to Have Experience working in a digital sales environment (e.g., inside sales or SDR/AE pairing). Experience working with supply chain business processes. Exposure to demo automation platforms or asynchronous product storytelling tools. Prior experience with Anaplan or enterprise planning software. Our Commitment to Diversity, Equity, Inclusionand Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person. Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication. All emails from Anaplan would come from email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to before taking any further action in relation to the correspondence.
Feb 15, 2026
Full time
At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebratingour wins - big and small. Supported by operating principles of being strategy-led, values -based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! Digital Solution Consultant Are you energized by the idea of delivering high-impact product demos to a wide range of prospects? Do you enjoy helping buyers quickly see the value of a platform through crisp, repeatable storytelling? The Digital Presales team at Anaplan is redefining how we engage with prospects at scale. As a Digital Solution Consultant, you'll play a key role in accelerating early-stage deals by delivering compelling remote demos, hosting webinars, and handling inbound technical discovery. You'll combine platform knowledge with business acumen to support a high volume of opportunities - helping customers visualize value early in their journey. Your Impact Deliver live, remote demos to early-stage prospects, highlighting core Anaplan use cases across industries. Partner with Account Executives and SDRs to qualify opportunities and uncover technical fit. Manage a library of demo scripts, talk tracks, and assets to ensure consistency and scalability. Collaborate with Demo Engineering and Solution Consultants to align on messaging and evolve demo content based on feedback. Support digital campaigns, webinars, and inbound interest with tailored demo experiences. Answer common product and platform capability questions via email, video snippets, or live sessions. Track and report on digital engagement metrics to help improve team performance and conversion rates. Your Qualifications Experience in a customer-facing SaaS role such as sales development, business analyst, customer success, or solution support. Strong verbal communication and presentation skills - able to clearly articulate product value to both non-technical and technical audiences. Confidence delivering live, remote product demonstrations in a polished and engaging manner. Familiarity with business processes in finance, supply chain, sales, or workforce planning. Organized and able to manage multiple demo sessions and follow-ups in a high-volume environment. Comfortable working with CRM systems, scheduling tools, and collaborative platforms. Bachelor's degree or equivalent experience. Nice to Have Experience working in a digital sales environment (e.g., inside sales or SDR/AE pairing). Experience working with supply chain business processes. Exposure to demo automation platforms or asynchronous product storytelling tools. Prior experience with Anaplan or enterprise planning software. Our Commitment to Diversity, Equity, Inclusionand Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person. Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication. All emails from Anaplan would come from email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to before taking any further action in relation to the correspondence.
At Vanta, our mission is to help businesses earn and prove trust.We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As Vanta's Value Engineer, you will focus on demonstrating the ROI of Vanta to our prospective customers, helping to drive increased revenue growth, and collaborating with economic buyers to expand contract sizes. You will leverage your analytical skills and consulting experience to articulate the value of our services and identify growth opportunities. The Value Engineering team is focused on engaging in key deals across Vanta's prospects, customers, and partners. They explain the value of Vanta and the monetary benefit gained from deploying it. The outcomes from these conversations enhance Vanta's annual contract value (ACV) and shorten time to win. Their responsibilities include: Value Articulation: Working closely with sales teams to articulate the distinct value of Vanta through tailored ROI models and strategic messaging. Sales Enablement: Developing scalable self-service tools and training programs to enable the sales team to effectively communicate value in customer engagements, even when a consultant is not present. Deal Support: Directly participating in high-impact deals to ensure that Vanta's value proposition is clearly understood and leveraged to close deals more effectively. The Value Engineer will play a key role in advancing this mission by developing Vanta's value framework, working with our Product teams to collect user benchmark data, publishing thought leadership on customer trends, and collaborating with customer executive stakeholders to measure the potential ROI of their Vanta investment. What you'll do as a Value Engineer at Vanta: ROI Model Design and Adoption: Collaborate with cross-functional teams to design, implement, and optimise ROI models (built on our SaaS platform, Minoa) tailored to different market segments. Ensure widespread adoption of these models among sales teams. Value Framework Development: Edit and enhance the existing value framework for pre-sales and post-sales processes to ensure alignment with customer needs and market trends. Create comprehensive industry and market segment briefs to support account executives in customer engagements. Impact Reporting: Report on the internal impact of Value Engineering initiatives, providing insights and data to inform strategic decision-making. Collect and analyse case studies with measurable ROI metrics, mapping them to our ROI models. Sales Coaching and Support: Coach and train startup account executives on effectively utilizing ROI assets in sales deals, enhancing their ability to communicate value to customers. Act as a resource for all sales teams to ensure understanding and proper usage of ROI models and frameworks. Collaboration: Work closely with product marketing, sales development teams, and analyst relations to align messaging and support materials. Foster a collaborative environment to drive continuous improvement in Value Engineering processes. How to be successful in this role: Bachelor's degree in Business, Marketing, Finance, or a related field. 5+ years of experience in a value engineering, sales enablement, or similar role, preferably within the SaaS industry. Strong analytical skills with a solid understanding of ROI metrics and financial modeling. Excellent communication skills, both written and verbal, with the ability to present complex information clearly and persuasively. Experience working with diverse market segments, including startups, mid-market, and enterprise clients. Proficiency in using CRM tools and analytics software. Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact What you can expect as a Vanta'n: Industry-competitive salary and equity 100% covered medical, dental, and vision benefits with dependents coverage 16 weeks paid Parental Leave for all new parents Health & wellness stipend Remote workspace, internet, and mobile phone stipend Commuter benefits for team members who attend the office Pension matching 25 days of Annual Leave per year and unlimited sick time 8 company-paid holidays Virtual team building activities, lunch and learns, and other company-wide events! Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply. About Vanta We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation.Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged. Now more than ever, making security continuous-not just a point-in-time check- is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust- all in a way that's real-time and transparent.
Feb 15, 2026
Full time
At Vanta, our mission is to help businesses earn and prove trust.We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As Vanta's Value Engineer, you will focus on demonstrating the ROI of Vanta to our prospective customers, helping to drive increased revenue growth, and collaborating with economic buyers to expand contract sizes. You will leverage your analytical skills and consulting experience to articulate the value of our services and identify growth opportunities. The Value Engineering team is focused on engaging in key deals across Vanta's prospects, customers, and partners. They explain the value of Vanta and the monetary benefit gained from deploying it. The outcomes from these conversations enhance Vanta's annual contract value (ACV) and shorten time to win. Their responsibilities include: Value Articulation: Working closely with sales teams to articulate the distinct value of Vanta through tailored ROI models and strategic messaging. Sales Enablement: Developing scalable self-service tools and training programs to enable the sales team to effectively communicate value in customer engagements, even when a consultant is not present. Deal Support: Directly participating in high-impact deals to ensure that Vanta's value proposition is clearly understood and leveraged to close deals more effectively. The Value Engineer will play a key role in advancing this mission by developing Vanta's value framework, working with our Product teams to collect user benchmark data, publishing thought leadership on customer trends, and collaborating with customer executive stakeholders to measure the potential ROI of their Vanta investment. What you'll do as a Value Engineer at Vanta: ROI Model Design and Adoption: Collaborate with cross-functional teams to design, implement, and optimise ROI models (built on our SaaS platform, Minoa) tailored to different market segments. Ensure widespread adoption of these models among sales teams. Value Framework Development: Edit and enhance the existing value framework for pre-sales and post-sales processes to ensure alignment with customer needs and market trends. Create comprehensive industry and market segment briefs to support account executives in customer engagements. Impact Reporting: Report on the internal impact of Value Engineering initiatives, providing insights and data to inform strategic decision-making. Collect and analyse case studies with measurable ROI metrics, mapping them to our ROI models. Sales Coaching and Support: Coach and train startup account executives on effectively utilizing ROI assets in sales deals, enhancing their ability to communicate value to customers. Act as a resource for all sales teams to ensure understanding and proper usage of ROI models and frameworks. Collaboration: Work closely with product marketing, sales development teams, and analyst relations to align messaging and support materials. Foster a collaborative environment to drive continuous improvement in Value Engineering processes. How to be successful in this role: Bachelor's degree in Business, Marketing, Finance, or a related field. 5+ years of experience in a value engineering, sales enablement, or similar role, preferably within the SaaS industry. Strong analytical skills with a solid understanding of ROI metrics and financial modeling. Excellent communication skills, both written and verbal, with the ability to present complex information clearly and persuasively. Experience working with diverse market segments, including startups, mid-market, and enterprise clients. Proficiency in using CRM tools and analytics software. Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact What you can expect as a Vanta'n: Industry-competitive salary and equity 100% covered medical, dental, and vision benefits with dependents coverage 16 weeks paid Parental Leave for all new parents Health & wellness stipend Remote workspace, internet, and mobile phone stipend Commuter benefits for team members who attend the office Pension matching 25 days of Annual Leave per year and unlimited sick time 8 company-paid holidays Virtual team building activities, lunch and learns, and other company-wide events! Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply. About Vanta We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation.Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged. Now more than ever, making security continuous-not just a point-in-time check- is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust- all in a way that's real-time and transparent.
Customer Resolution & Journey Consultant We are hiring a Customer Resolution & Journey Consultant to diagnose onboarding and adoption bottlenecks within a regulated utility environment and convert real customer friction into structured, actionable insight. This is not a contact centre role. It is an evidence-led diagnostic position embedded within a wider digital and operational transformation programme. Location Manchester, Bradford or Leeds Hybrid, with travel to Bradford as required (3 days) The Role You will investigate cases where a customer's onboarding or journey progression has stalled and identify blind spots within process, workflow, ownership or system configuration. You will: Lead structured conversations to clarify what happened vs what should have happened Reconstruct full journey timelines across systems, teams and handoffs Identify breakdowns in workflow, unclear ownership, missing data, system triggers or communication gaps Gather structured evidence and produce concise, Business Analyst-ready case packs Highlight recurring bottlenecks affecting onboarding and adoption Provide weekly insight into systemic blockers and failure patterns Close the loop with clear next steps and accountable ownership This role turns individual friction points into programme-level improvement actions. What We're Looking For Strong structured questioning and diagnostic thinking Experience handling complex escalations or sensitive cases Excellent written documentation and evidence summarisation Ability to think in processes, workflows and handoffs Comfortable working cross-functionally with Business Analysts, product teams and operational leads Ideally, you will have: Been part of projects implementing new systems, CRM platforms, workflow tools or process improvements Contributed to system rollouts, change initiatives or service transformation work Experience feeding frontline insight back into programme or improvement teams Utilities experience is helpful but not essential. Experience working in regulated, structured environments is more important. Why Join You will work on customer journeys that directly impact live projects and regulated outcomes, contributing to measurable onboarding improvements and broader transformation initiatives. To apply, send your CV and optionally include a short example of how you would summarise a stalled onboarding case, the evidence you would gather, and how you would report it for improvement action
Feb 14, 2026
Full time
Customer Resolution & Journey Consultant We are hiring a Customer Resolution & Journey Consultant to diagnose onboarding and adoption bottlenecks within a regulated utility environment and convert real customer friction into structured, actionable insight. This is not a contact centre role. It is an evidence-led diagnostic position embedded within a wider digital and operational transformation programme. Location Manchester, Bradford or Leeds Hybrid, with travel to Bradford as required (3 days) The Role You will investigate cases where a customer's onboarding or journey progression has stalled and identify blind spots within process, workflow, ownership or system configuration. You will: Lead structured conversations to clarify what happened vs what should have happened Reconstruct full journey timelines across systems, teams and handoffs Identify breakdowns in workflow, unclear ownership, missing data, system triggers or communication gaps Gather structured evidence and produce concise, Business Analyst-ready case packs Highlight recurring bottlenecks affecting onboarding and adoption Provide weekly insight into systemic blockers and failure patterns Close the loop with clear next steps and accountable ownership This role turns individual friction points into programme-level improvement actions. What We're Looking For Strong structured questioning and diagnostic thinking Experience handling complex escalations or sensitive cases Excellent written documentation and evidence summarisation Ability to think in processes, workflows and handoffs Comfortable working cross-functionally with Business Analysts, product teams and operational leads Ideally, you will have: Been part of projects implementing new systems, CRM platforms, workflow tools or process improvements Contributed to system rollouts, change initiatives or service transformation work Experience feeding frontline insight back into programme or improvement teams Utilities experience is helpful but not essential. Experience working in regulated, structured environments is more important. Why Join You will work on customer journeys that directly impact live projects and regulated outcomes, contributing to measurable onboarding improvements and broader transformation initiatives. To apply, send your CV and optionally include a short example of how you would summarise a stalled onboarding case, the evidence you would gather, and how you would report it for improvement action
Role: Insight Analyst Salary: Up to 40,000 (location depending) + benefits Term: Permanent Location: Manchester or Stratford, London up to 2 days per week hybrid working Hours: Mon-Fri 8am-4pm or 9am-5pm This is a great opportunity for an experienced Customer Insight Analyst to going my contact centre clients growing team. Hybrid working out of one of their offices in Manchester or Stratford, London. Do you have a passion for Customer Excellence and IVR? Are you a great storyteller? Are you experienced using SQL and PowerBI? The Customer Insight Analyst gathers and interprets data on customer satisfaction for their business. As a customer Insight Analyst, your job duties include conducting insight to collect client feedback, analysing data, and creating reports for the company management team. Liasing with your stakeholders to grown and maintain strong relationships. The Customer Insight Analyst role duties include: Gathering data Analysing data Identifying pain points Troubleshooting Creating reports and dashboards Presenting insights Making recommendations Collaborating with cross-functional contact centre teams Supporting CX initiatives Monitoring effectiveness Continuous Improvement Exploring new data sources Refining analysis methods The Customer Insight Analyst acts as a bridge between customer data and business decision-making, ensuring that customer needs and preferences are at the forefront of business strategies. Experience working with SQL, Excel and PowerBI is essential for this role. Please follow the link to apply for this Customer Insight Analyst role based in Manchester or Straford, London. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Feb 14, 2026
Full time
Role: Insight Analyst Salary: Up to 40,000 (location depending) + benefits Term: Permanent Location: Manchester or Stratford, London up to 2 days per week hybrid working Hours: Mon-Fri 8am-4pm or 9am-5pm This is a great opportunity for an experienced Customer Insight Analyst to going my contact centre clients growing team. Hybrid working out of one of their offices in Manchester or Stratford, London. Do you have a passion for Customer Excellence and IVR? Are you a great storyteller? Are you experienced using SQL and PowerBI? The Customer Insight Analyst gathers and interprets data on customer satisfaction for their business. As a customer Insight Analyst, your job duties include conducting insight to collect client feedback, analysing data, and creating reports for the company management team. Liasing with your stakeholders to grown and maintain strong relationships. The Customer Insight Analyst role duties include: Gathering data Analysing data Identifying pain points Troubleshooting Creating reports and dashboards Presenting insights Making recommendations Collaborating with cross-functional contact centre teams Supporting CX initiatives Monitoring effectiveness Continuous Improvement Exploring new data sources Refining analysis methods The Customer Insight Analyst acts as a bridge between customer data and business decision-making, ensuring that customer needs and preferences are at the forefront of business strategies. Experience working with SQL, Excel and PowerBI is essential for this role. Please follow the link to apply for this Customer Insight Analyst role based in Manchester or Straford, London. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Product Analyst - ENG Talent & Learning Location London Business Area Engineering and CTO Ref # Description & Requirements About Employee Experience at Bloomberg: A great employee experience is foundational to our ability to build world-class products and services for our clients. At Bloomberg, our internal platforms reflect our commitment to creating a workplace that is inclusive, informed, and connected. Our employee experience stack supports every Bloomberg employee in doing their best work, both individually and as part of our global community. Our mission is to ensure that all employees feel engaged, empowered, and inspired through seamless, intuitive, and impactful platforms that foster collaboration, promote inclusivity, and celebrate our shared values-whether in the office or remote. Employee Engagement Systems is central to our mission, creating and supporting the digital tools that bring Bloomberg employees together, foster our culture, and connect us to the broader world through philanthropy, events, and communication. This includes the tools that power employee inclusion, corporate news and events, and organizational discovery-helping employees understand the people, teams, and structure around them to build meaningful connections and navigate the company with confidence. Our team The ENG Talent & Learning team is part of the Engineering Product organization, focused on building internal tools that power the company's ability to attract and hire top talent. Our mission is to enhance recruiter effectiveness and candidate experience by combining thoughtful product design with smart use of AI and SaaS technologies. What we do: Build and enhance internal recruiting tools and platforms, with a focus on high-impact workflows Configure and extend SaaS systems (e.g., Avature) to support global recruiting operations Partner with cross-functional teams to identify user needs and system dependencies Leverage AI and automation to improve efficiency and decision-making in the hiring process Provide insights that guide roadmap planning, adoption, and optimization Ensure recruiting tools meet enterprise standards for compliance, privacy, and scalability The role As a Product Analyst, you'll play a key role in shaping internal recruiting products. You'll work closely with PMs, engineers, and talent stakeholders to analyze workflows, uncover insights, and inform product decisions. You'll be hands on with systems like Avature - helping to configure features, evaluate usage, and support ongoing improvements. Your work will directly impact recruiter productivity, hiring velocity, and user satisfaction across global teams. We'll trust you to: Partner with product managers to deliver seamless, intuitive, and user centric experiences that support scalable, compliant, and impactful recruiting solutions Conduct user research and workflow analysis across recruiting and talent operations Define and manage configurations within SaaS platforms (e.g., Avature), including workflows, portals, forms, and reports Analyze usage data, operational metrics, and stakeholder feedback to inform priorities Identify AI opportunities that enhance recruiter efficiency or candidate experience Support build vs buy decisions and integrations across the recruiting tech stack Track adoption, performance, and system health across key tools and features Contribute to documentation, stakeholder communications, and enablement materials You'll need to have 4+ years of proven experience in a product, business, or systems analyst role 3 5 years of hands on experience with Avature (implementation, configuration, or administration) or similar Recruitment ATS system Strong understanding of recruiting systems, ATS/CRM tools, and talent workflows Comfort managing SaaS configurations in an enterprise environment Excellent communication and collaboration skills across technical and non technical teams Familiarity with agile product development and iterative delivery practices Discover what makes Bloomberg unique - watch our for an inside look at our culture, values, and the people behind our success. Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email
Feb 13, 2026
Full time
Product Analyst - ENG Talent & Learning Location London Business Area Engineering and CTO Ref # Description & Requirements About Employee Experience at Bloomberg: A great employee experience is foundational to our ability to build world-class products and services for our clients. At Bloomberg, our internal platforms reflect our commitment to creating a workplace that is inclusive, informed, and connected. Our employee experience stack supports every Bloomberg employee in doing their best work, both individually and as part of our global community. Our mission is to ensure that all employees feel engaged, empowered, and inspired through seamless, intuitive, and impactful platforms that foster collaboration, promote inclusivity, and celebrate our shared values-whether in the office or remote. Employee Engagement Systems is central to our mission, creating and supporting the digital tools that bring Bloomberg employees together, foster our culture, and connect us to the broader world through philanthropy, events, and communication. This includes the tools that power employee inclusion, corporate news and events, and organizational discovery-helping employees understand the people, teams, and structure around them to build meaningful connections and navigate the company with confidence. Our team The ENG Talent & Learning team is part of the Engineering Product organization, focused on building internal tools that power the company's ability to attract and hire top talent. Our mission is to enhance recruiter effectiveness and candidate experience by combining thoughtful product design with smart use of AI and SaaS technologies. What we do: Build and enhance internal recruiting tools and platforms, with a focus on high-impact workflows Configure and extend SaaS systems (e.g., Avature) to support global recruiting operations Partner with cross-functional teams to identify user needs and system dependencies Leverage AI and automation to improve efficiency and decision-making in the hiring process Provide insights that guide roadmap planning, adoption, and optimization Ensure recruiting tools meet enterprise standards for compliance, privacy, and scalability The role As a Product Analyst, you'll play a key role in shaping internal recruiting products. You'll work closely with PMs, engineers, and talent stakeholders to analyze workflows, uncover insights, and inform product decisions. You'll be hands on with systems like Avature - helping to configure features, evaluate usage, and support ongoing improvements. Your work will directly impact recruiter productivity, hiring velocity, and user satisfaction across global teams. We'll trust you to: Partner with product managers to deliver seamless, intuitive, and user centric experiences that support scalable, compliant, and impactful recruiting solutions Conduct user research and workflow analysis across recruiting and talent operations Define and manage configurations within SaaS platforms (e.g., Avature), including workflows, portals, forms, and reports Analyze usage data, operational metrics, and stakeholder feedback to inform priorities Identify AI opportunities that enhance recruiter efficiency or candidate experience Support build vs buy decisions and integrations across the recruiting tech stack Track adoption, performance, and system health across key tools and features Contribute to documentation, stakeholder communications, and enablement materials You'll need to have 4+ years of proven experience in a product, business, or systems analyst role 3 5 years of hands on experience with Avature (implementation, configuration, or administration) or similar Recruitment ATS system Strong understanding of recruiting systems, ATS/CRM tools, and talent workflows Comfort managing SaaS configurations in an enterprise environment Excellent communication and collaboration skills across technical and non technical teams Familiarity with agile product development and iterative delivery practices Discover what makes Bloomberg unique - watch our for an inside look at our culture, values, and the people behind our success. Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email
Billing Coordinator, London S-RM is seeking a Billing Coordinator to join our Cyber Security team in London. Cyber Security London Who we are S-RM is a global intelligence and cyber security consultancy. Since 2005, we've helped some of the most demanding clients in the world solve some of their toughest information security challenges. We've been able to do this because of our outstanding people. We're committed to developing sharp, curious, driven individuals who want to think critically, solve complex problems, and achieve success. But we also know that work isn't everything. It's about the lives and careers it helps us build. We're immensely proud of this culture and we invest in our people's wellbeing, learning, and ideas every day. We're excited you're thinking about joining us. Working Cyber at S-RM Our Cyber Security division is the fastest-growing part of S-RM. The cyber sector is always evolving, and our Advisory, Ethical Hacking, and Incident Response practices are in more demand than ever. We're building a team to meet this challenge. We're quick to respond, innovate, and improve. We don't get too hung up on hierarchy or bureaucracy. If your ideas are good enough, we'll empower you to implement them. If you're the best person to talk to a customer, you'll get that opportunity, regardless of the title in your email signature. And when you need a hand, your team will always have your back. We also don't believe there's a typical cyber security professional. We've built a team of intelligence analysts, technical specialists, software developers, investigators, risk managers, and more. You'll always find a range of perspectives and expertise to help you learn and grow. If that sounds like your kind of team, we'd like to hear from you. The role In this role, reporting to the Senior Operations Manager, you will be responsible for ensuring that all cyber projects are billed both accurately and in a timely manner on a global basis. You'll work closely with the global cyber operations team, as well as project managers and product owners from all practice areas, to fully understand the specific billing requirements on a project-by-project and account-by-account basis. Your responsibilities will extend to contributing to broader financial operations, such as participating in month end and year end closing activities and supporting cash collection efforts. Your responsibilities will be: Preparing and sending invoices in line with S RM processes. This role is applicable to all cyber practice areas on a global basis Collaborating with project managers to confirm the accurate recording of billable hours and any additional charges Working closely with the product owners to ensure accurate reconciliation of monthly bills Handling internal and external billing queries in a timely manner Ensuring that the CRM is updated to accurately reflect billing requirements Managing the WIP tracker at month end and working closely with the Finance team to ensure all monthly revenue is accurately reflected Tracking aged debt and working closely with the Credit Control Manager to address outstanding balances Identifying any process improvements to ensure billing is as efficient as possible What we're looking for We think candidates with the following skills and experience are likely to succeed as a Billing Coordinator at S RM. That said, if you don't think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box-we're looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others. We're looking for someone that is able to adapt to change and work comfortably in a fast paced environment, this person will have some or all of these skills: Degree level education or equivalent experience Ideally some experience in a similar role, financial operations, financial administration Experience working with both finance and CRM systems The Ideal candidate will also likely have the following key personal skills and attributes: Excellent planning and organisational skills Excellent stakeholder (both internal and external) and communication skills Excellent attention to detail A proven ability to work unsupervised A proactive approach and a willingness to work outside the job specification when required Excellent interpersonal skills Our benefits We offer thoughtful, balanced rewards and support to help our people do their best work and live their lives outside it, including: 25 days holiday per year in addition to bank holidays (+1 day for every year of service up to a maximum of 30 days). Matching pension contribution up to 7% (up to a maximum of 14% combined), and financial education Life Insurance 4X Annual salary Parental Support Fertility treatment leave - 5 days of leave per cycle of treatment per year; Maternity leave - 26 weeks of full pay followed by 13 weeks of half pay; Paternity leave - 6 weeks of full pay. Various Health and Medical Benefits Private dental and medical insurance (taxable benefit); Virtual GP for you and your family members that live in the same household; Gym discounts for you and your partner; EAP programme for you and your immediate family; Free access to the mindfulness app Headspace; The successful candidate must have permission to work in the United Kingdom by the start of their employment. To apply for this role, please submit an up-to-date CV through this link: Job Application for Billing Coordinator at S-RM Subscribe to our insights Get industry news and expert insights straight to your inbox.
Feb 11, 2026
Full time
Billing Coordinator, London S-RM is seeking a Billing Coordinator to join our Cyber Security team in London. Cyber Security London Who we are S-RM is a global intelligence and cyber security consultancy. Since 2005, we've helped some of the most demanding clients in the world solve some of their toughest information security challenges. We've been able to do this because of our outstanding people. We're committed to developing sharp, curious, driven individuals who want to think critically, solve complex problems, and achieve success. But we also know that work isn't everything. It's about the lives and careers it helps us build. We're immensely proud of this culture and we invest in our people's wellbeing, learning, and ideas every day. We're excited you're thinking about joining us. Working Cyber at S-RM Our Cyber Security division is the fastest-growing part of S-RM. The cyber sector is always evolving, and our Advisory, Ethical Hacking, and Incident Response practices are in more demand than ever. We're building a team to meet this challenge. We're quick to respond, innovate, and improve. We don't get too hung up on hierarchy or bureaucracy. If your ideas are good enough, we'll empower you to implement them. If you're the best person to talk to a customer, you'll get that opportunity, regardless of the title in your email signature. And when you need a hand, your team will always have your back. We also don't believe there's a typical cyber security professional. We've built a team of intelligence analysts, technical specialists, software developers, investigators, risk managers, and more. You'll always find a range of perspectives and expertise to help you learn and grow. If that sounds like your kind of team, we'd like to hear from you. The role In this role, reporting to the Senior Operations Manager, you will be responsible for ensuring that all cyber projects are billed both accurately and in a timely manner on a global basis. You'll work closely with the global cyber operations team, as well as project managers and product owners from all practice areas, to fully understand the specific billing requirements on a project-by-project and account-by-account basis. Your responsibilities will extend to contributing to broader financial operations, such as participating in month end and year end closing activities and supporting cash collection efforts. Your responsibilities will be: Preparing and sending invoices in line with S RM processes. This role is applicable to all cyber practice areas on a global basis Collaborating with project managers to confirm the accurate recording of billable hours and any additional charges Working closely with the product owners to ensure accurate reconciliation of monthly bills Handling internal and external billing queries in a timely manner Ensuring that the CRM is updated to accurately reflect billing requirements Managing the WIP tracker at month end and working closely with the Finance team to ensure all monthly revenue is accurately reflected Tracking aged debt and working closely with the Credit Control Manager to address outstanding balances Identifying any process improvements to ensure billing is as efficient as possible What we're looking for We think candidates with the following skills and experience are likely to succeed as a Billing Coordinator at S RM. That said, if you don't think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box-we're looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others. We're looking for someone that is able to adapt to change and work comfortably in a fast paced environment, this person will have some or all of these skills: Degree level education or equivalent experience Ideally some experience in a similar role, financial operations, financial administration Experience working with both finance and CRM systems The Ideal candidate will also likely have the following key personal skills and attributes: Excellent planning and organisational skills Excellent stakeholder (both internal and external) and communication skills Excellent attention to detail A proven ability to work unsupervised A proactive approach and a willingness to work outside the job specification when required Excellent interpersonal skills Our benefits We offer thoughtful, balanced rewards and support to help our people do their best work and live their lives outside it, including: 25 days holiday per year in addition to bank holidays (+1 day for every year of service up to a maximum of 30 days). Matching pension contribution up to 7% (up to a maximum of 14% combined), and financial education Life Insurance 4X Annual salary Parental Support Fertility treatment leave - 5 days of leave per cycle of treatment per year; Maternity leave - 26 weeks of full pay followed by 13 weeks of half pay; Paternity leave - 6 weeks of full pay. Various Health and Medical Benefits Private dental and medical insurance (taxable benefit); Virtual GP for you and your family members that live in the same household; Gym discounts for you and your partner; EAP programme for you and your immediate family; Free access to the mindfulness app Headspace; The successful candidate must have permission to work in the United Kingdom by the start of their employment. To apply for this role, please submit an up-to-date CV through this link: Job Application for Billing Coordinator at S-RM Subscribe to our insights Get industry news and expert insights straight to your inbox.
RMK Talent Solutions is partnering with a leading investment management company based in Nottingham to find a dedicated Sales Support Analyst. This role offers an exciting opportunity for individuals who possess a strong analytical mindset, enjoy engaging with data, and have a passion for supporting sales in a dynamic environment. You will play a vital part in providing essential support to the strategic partners team, working closely with key clients (top tier wealth managers and financial advisers) and colleagues to ensure seamless operations and high-quality service delivery. The ideal candidate is curious, proactive, and committed to working with integrity and professionalism. Responsibilities Assist the sales team with data analysis, reporting, and forecasting to support sales strategies and decision-making. Provide support to key clients by managing queries, preparing reports, and ensuring efficient communication channels. Utilise Excel to compile, analyse, and visualise data, supporting strategic initiatives with accurate insights. Coordinate and facilitate regular updates and meetings with stakeholders, ensuring timely delivery of information. Maintain and update CRM and other relevant databases, ensuring data accuracy and integrity. Support the team in preparing presentations and sales documentation as needed. Requirements Strong analytical skills with experience working in data-intensive environments. Proficiency in Excel, including advanced functions such as pivot tables, VLOOKUPs, and data visualisation. Excellent communication and organisational abilities, with a proactive approach to work. Prior experience supporting sales teams or client management is advantageous. A curious mindset with the ability to work independently and ethically in a demanding environment. Experience within investment management or related financial services is desirable, but not essential. Joining this organisation means becoming part of a reputable firm that values professionalism, innovation, and employee development. You will benefit from a competitive salary, ongoing professional growth opportunities, and a positive supportive team environment where your skills can truly make an impact. If you are a driven individual with a passion for data, sales support, and analytics, we encourage you to apply for this exciting role today. Take the next step in your career with RMK Talent Solutions and help us find the perfect fit for your talents.
Feb 11, 2026
Full time
RMK Talent Solutions is partnering with a leading investment management company based in Nottingham to find a dedicated Sales Support Analyst. This role offers an exciting opportunity for individuals who possess a strong analytical mindset, enjoy engaging with data, and have a passion for supporting sales in a dynamic environment. You will play a vital part in providing essential support to the strategic partners team, working closely with key clients (top tier wealth managers and financial advisers) and colleagues to ensure seamless operations and high-quality service delivery. The ideal candidate is curious, proactive, and committed to working with integrity and professionalism. Responsibilities Assist the sales team with data analysis, reporting, and forecasting to support sales strategies and decision-making. Provide support to key clients by managing queries, preparing reports, and ensuring efficient communication channels. Utilise Excel to compile, analyse, and visualise data, supporting strategic initiatives with accurate insights. Coordinate and facilitate regular updates and meetings with stakeholders, ensuring timely delivery of information. Maintain and update CRM and other relevant databases, ensuring data accuracy and integrity. Support the team in preparing presentations and sales documentation as needed. Requirements Strong analytical skills with experience working in data-intensive environments. Proficiency in Excel, including advanced functions such as pivot tables, VLOOKUPs, and data visualisation. Excellent communication and organisational abilities, with a proactive approach to work. Prior experience supporting sales teams or client management is advantageous. A curious mindset with the ability to work independently and ethically in a demanding environment. Experience within investment management or related financial services is desirable, but not essential. Joining this organisation means becoming part of a reputable firm that values professionalism, innovation, and employee development. You will benefit from a competitive salary, ongoing professional growth opportunities, and a positive supportive team environment where your skills can truly make an impact. If you are a driven individual with a passion for data, sales support, and analytics, we encourage you to apply for this exciting role today. Take the next step in your career with RMK Talent Solutions and help us find the perfect fit for your talents.
Job Title: Recovery Analyst Reports to: Credit Control Manager Responsibilities: • Take pride in your work and exercise a high level of due diligence when managing your open loan case portfolio. • Support the Credit Control Manager by collating and providing data from your open loan portfolio when required. • Build and maintain strong working relationships with clients within your portfolio. • Manage and respond promptly to communications assigned to you within the credit control email account. • Develop a strong understanding of the CRM system and proactively suggest system or process improvements to the Credit Control Manager and Head of Operations. • Manage loan accounts passed to you by the credit control team, particularly customers in arrears who are no longer responsive. • Conduct in-depth online investigations using tools such as Companies House and social media platforms. • Carry out personal and asset tracing to gain a full understanding of each customer s circumstances. • Ensure all chase notes are accurate and up to date so the wider team has full visibility of account activity and management. • Make regular contact with customers to understand their financial circumstances, negotiate repayment arrangements, and get accounts back on track. • Collect payments using approved methods, ensuring all payments are accurately logged and reconciled. • Manage payment reminders and requests for customer bank statements. • Take ownership of requesting, reviewing, and assessing bank statements, using sound judgement to propose appropriate outcomes such as reduced payment plans. • Be fully informed on each customer s situation prior to making contact and prepared for challenging conversations with clear objectives. • Schedule compliance visits to customer business or home addresses when required, ensuring the Collections Pipeline is updated and all visit requirements are completed. • Regularly monitor Companies House for any changes relating to customers, making this a daily task. • Demonstrate a strong understanding of liquidations and insolvencies, including how they impact recovery strategy and escalation decisions. • Work proactively towards achieving weekly performance targets. • Maintain accurate file management on the server, ensuring documents are consistently named and stored in the correct folders (e.g. Closed, Recoveries, Courtney & Courtney). • Make informed decisions to escalate cases to legal liaisons once all recovery options have been exhausted. • Demonstrate a clear understanding of the Security Register before taking enforcement action. Our client is a small but growing team based in Windsor with a fast-paced workplace culture. There will be plenty of opportunities for you to build your career here with as we are in a period of growth and are passionate about investing in our team. Our office is a 1-minute walk from Windsor & Eton Riverside train station. Our office hours are Monday to Friday 08:30am to 5:00pm.
Feb 10, 2026
Full time
Job Title: Recovery Analyst Reports to: Credit Control Manager Responsibilities: • Take pride in your work and exercise a high level of due diligence when managing your open loan case portfolio. • Support the Credit Control Manager by collating and providing data from your open loan portfolio when required. • Build and maintain strong working relationships with clients within your portfolio. • Manage and respond promptly to communications assigned to you within the credit control email account. • Develop a strong understanding of the CRM system and proactively suggest system or process improvements to the Credit Control Manager and Head of Operations. • Manage loan accounts passed to you by the credit control team, particularly customers in arrears who are no longer responsive. • Conduct in-depth online investigations using tools such as Companies House and social media platforms. • Carry out personal and asset tracing to gain a full understanding of each customer s circumstances. • Ensure all chase notes are accurate and up to date so the wider team has full visibility of account activity and management. • Make regular contact with customers to understand their financial circumstances, negotiate repayment arrangements, and get accounts back on track. • Collect payments using approved methods, ensuring all payments are accurately logged and reconciled. • Manage payment reminders and requests for customer bank statements. • Take ownership of requesting, reviewing, and assessing bank statements, using sound judgement to propose appropriate outcomes such as reduced payment plans. • Be fully informed on each customer s situation prior to making contact and prepared for challenging conversations with clear objectives. • Schedule compliance visits to customer business or home addresses when required, ensuring the Collections Pipeline is updated and all visit requirements are completed. • Regularly monitor Companies House for any changes relating to customers, making this a daily task. • Demonstrate a strong understanding of liquidations and insolvencies, including how they impact recovery strategy and escalation decisions. • Work proactively towards achieving weekly performance targets. • Maintain accurate file management on the server, ensuring documents are consistently named and stored in the correct folders (e.g. Closed, Recoveries, Courtney & Courtney). • Make informed decisions to escalate cases to legal liaisons once all recovery options have been exhausted. • Demonstrate a clear understanding of the Security Register before taking enforcement action. Our client is a small but growing team based in Windsor with a fast-paced workplace culture. There will be plenty of opportunities for you to build your career here with as we are in a period of growth and are passionate about investing in our team. Our office is a 1-minute walk from Windsor & Eton Riverside train station. Our office hours are Monday to Friday 08:30am to 5:00pm.
Are you a creative, strategic marketer who thrives in a fast-paced environment and enjoys working at the intersection of business, government, and international finance? We're looking for a Marketing Manager to join the Office for Investment: Financial Services (OFI:FS) team - a unique public-private partnership supporting global financial services firms to establish or expand in the UK. This role is a secondment from the City of London Corporation into the OFI:FS, which brings together the Office for Investment, HM Treasury, the Financial Conduct Authority, and the Prudential Regulation Authority. You'll be part of a dynamic and collaborative team working to strengthen the UK's position as the world's leading financial services hub. As Marketing Manager, you'll play a key role in shaping and delivering compelling, data-driven marketing and communications activity that showcases the UK's financial services offer to international investors and stakeholders. In this role, you will: Lead and deliver the content marketing strategy for OFI:FS, ensuring materials are audience-focused and strategically aligned. Develop and manage high-impact, multichannel campaigns across digital, print, and events. Oversee the creation of data-driven, insight-led materials that position the UK as a global financial services leader. Collaborate with partners across government, regulators, and the City of London Corporation to coordinate communications activity. Manage media, web, and social content to enhance engagement and visibility. Line manage the Content and Insights Senior Analyst, ensuring the delivery of high-quality research and materials. Represent OFI:FS in marketing and communications discussions with internal and external stakeholders. We're looking for someone who is: A strategic, hands-on marketer with experience leading integrated campaigns from concept to delivery. Highly organised, proactive, and comfortable managing multiple priorities in a fast-paced environment. A confident communicator with excellent writing, editing, and presentation skills. Experienced in stakeholder engagement, including working with senior public and private sector audiences. Skilled in CRM systems, content management tools, and social media platforms. A collaborative team player who enjoys working across organisations to deliver shared goals. This is a unique opportunity to work at the heart of government and business - helping to shape how the UK tells its story as the world's leading financial centre. The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable across the whole organisation, to ensure that everyone has the opportunity to thrive in the work that we do. In addition to a competitive salary and membership of the excellent Local Government Pension Scheme, you can look forward to an all-round package of life-improving benefits and offers - from interest-free season ticket and bicycle loans to discounts on health and wellbeing, arts and culture. Closing date: 12 Noon on Friday 27th February 2026 To apply online please click the apply button. Alternatively, please contact (24 hr answerphone) quoting reference number OOIG1092 if you experience any difficulties. A minicom service for the hearing impaired is available on . The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community.
Feb 10, 2026
Full time
Are you a creative, strategic marketer who thrives in a fast-paced environment and enjoys working at the intersection of business, government, and international finance? We're looking for a Marketing Manager to join the Office for Investment: Financial Services (OFI:FS) team - a unique public-private partnership supporting global financial services firms to establish or expand in the UK. This role is a secondment from the City of London Corporation into the OFI:FS, which brings together the Office for Investment, HM Treasury, the Financial Conduct Authority, and the Prudential Regulation Authority. You'll be part of a dynamic and collaborative team working to strengthen the UK's position as the world's leading financial services hub. As Marketing Manager, you'll play a key role in shaping and delivering compelling, data-driven marketing and communications activity that showcases the UK's financial services offer to international investors and stakeholders. In this role, you will: Lead and deliver the content marketing strategy for OFI:FS, ensuring materials are audience-focused and strategically aligned. Develop and manage high-impact, multichannel campaigns across digital, print, and events. Oversee the creation of data-driven, insight-led materials that position the UK as a global financial services leader. Collaborate with partners across government, regulators, and the City of London Corporation to coordinate communications activity. Manage media, web, and social content to enhance engagement and visibility. Line manage the Content and Insights Senior Analyst, ensuring the delivery of high-quality research and materials. Represent OFI:FS in marketing and communications discussions with internal and external stakeholders. We're looking for someone who is: A strategic, hands-on marketer with experience leading integrated campaigns from concept to delivery. Highly organised, proactive, and comfortable managing multiple priorities in a fast-paced environment. A confident communicator with excellent writing, editing, and presentation skills. Experienced in stakeholder engagement, including working with senior public and private sector audiences. Skilled in CRM systems, content management tools, and social media platforms. A collaborative team player who enjoys working across organisations to deliver shared goals. This is a unique opportunity to work at the heart of government and business - helping to shape how the UK tells its story as the world's leading financial centre. The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable across the whole organisation, to ensure that everyone has the opportunity to thrive in the work that we do. In addition to a competitive salary and membership of the excellent Local Government Pension Scheme, you can look forward to an all-round package of life-improving benefits and offers - from interest-free season ticket and bicycle loans to discounts on health and wellbeing, arts and culture. Closing date: 12 Noon on Friday 27th February 2026 To apply online please click the apply button. Alternatively, please contact (24 hr answerphone) quoting reference number OOIG1092 if you experience any difficulties. A minicom service for the hearing impaired is available on . The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community.
