Bookmark Reading Charity
City Of Westminster, London
Bookmark Reading Charity - we exist to change children's life stories through the joy of reading. In a 'normal' year, one in four children in an average class will leave primary school unable to read well. These children will struggle in school and beyond. They are at risk of becoming one of the 7 million UK adults who struggle with basic reading every day. Reading isn't just about books. It's about reading a road sign, a safety manual, a birthday card. It's understanding a job application and the prescription that could help save your life. Children from disadvantaged homes are most at risk: four in ten children on free school meals are not able to read well by the age of 11. Poor literacy can lead to limited job prospects, poor health, low self-esteem, and even reduced life expectancy. At Bookmark, we want every child to read. As a leading reading charity for primary school children, we partner with schools to develop whole school reading cultures and provide one-to-one reading support. Through our flexible volunteer-led programme, we give children the reading skills and confidence they need for a fair chance in life. We are now growing fast and expanding into new areas, in addition to increasing our service lines. We have delivered the first year of our three-year strategy, where we are working towards partnering with 1,000 primary schools, where 500,000 children will benefit from a Bookmark literacy programme. Following an internal interim promotion, we are seeking a Chief Finance Officer (interim) to join the team on a 12-month fixed-term contract. The CFO role is a key member of the Senior Leadership Team, responsible for the foundations of the core functions in the Charity. The individual will lead a varied portfolio, whilst also supporting the wider organisation to reach our ambitious targets. This role will suit someone who is able to provide strategic support, see the big picture, improve processes and get hands-on in the detail. Chief Finance Officer (interim) Responsibilities Finance Responsible for the day-to-day financial and commercial excellence of Bookmark. This is a varied role which will require you to be hands-on with the numbers and processes Maintain and improve financial policies and procedures, internal controls, corporate governance and risk management frameworks Responsible for cash management, and cash and reserves forecasting Oversee delivery of monthly management accounts, annual financial statements and financial compliance for all entities Preparation of financial reports for the Board of Trustees and Finance & Risk Committee including Bookmark's Treasurer Financial planning - maintenance of rolling forecast projections (including operating model) to forecast future financial performance, prepare business cases and sensitivity analysis, and update the 3-year business plan on an annual basis Advising on SORP and other financial accounting issues Managing external relationships with auditors, payroll providers and bankers Responsible for tax, gift aid reclaims, VAT and company secretarial matters Commercial, legal and fundraising matters Maintain and develop improvements to reporting on the ongoing cost of a reading session Responsible for leading and supporting the team on the charity's commercial agreements, including school contracts, grant and other donor contracts, commercial participator agreements, professional fundraiser agreements, IP licenses and all associated guidelines Manage the relationships with our external lawyers for all legal matters, including internal legal processes Work with the fundraising team to develop a case for support for donors and specific funding bids Data and operations Matrix leadership, accountable for operational excellence and contributing insights into key business drivers and insights/KPIs to inform prioritisation Working with the Data and Impact Analyst, contribute insights into key business drivers to inform innovation and prioritisation, ensuring a sustainable business model Increase richness and value of data and management information, driving decisions and efficiencies Work closely with the Senior Leadership Team to build a challenging, yet achievable Target Operating Model, identifying and resolving risks in order to achieve and exceed the targets Oversee the transformation of our target operating model in preparation for the next strategic period Proactively identify opportunities to improve Bookmark's processes across all areas Technology Support the technology team with the day-to-day management of the technology ecosystem Work with the CRM & Technology Manager to ensure the technology ecosystem is cost-effective, fit for purpose and right for the charities Act as Data Protection Officer, working with the Technology team HR Support the HR Manager with the delivery of day-to-day HR services across the organisation Ensure HR processes are efficient, consistent and compliant Oversee the payroll processes in conjunction with the HR and Finance functions Governance and policies Responsible for all statutory filings for the Charity and its trading subsidiary Lead the preparation of robust reporting to the Trustee Board, Finance & Risk Committee and the Operations Board Maintain the policy log and work with senior colleagues to revise, adapt and update policies on a rolling basis General responsibilities Direct line management of four individuals, with a wider department of six Member of the Senior Leadership Team Act as Health and Safety Officer for the Charity and oversee health and safety practices as appropriate Person Specification Qualified Accountant with proven success in a commercially focused finance role Commercially astute, technically strong, hands-on, dynamic, insightful and an influential leader with the ability to operate at both strategic and operational levels Robust understanding of financial systems (Xero), CRM platforms, business intelligence systems and target operating models Service delivery focused with a desire to achieve targets and objectives Superb IT, organisational and interpersonal skills with the ability to develop open and collaborative relationships Flexible, adaptable, tenacious and enjoys working in a fast-paced growth environment Structured problem-solving approach with excellent attention to detail Proficient in Microsoft Office suite (particularly Word, PowerPoint and Excel) Excellent communication skills, both verbal and written, including strong presentational skills High integrity with a commitment to good governance Passionate about our vision and mission Willingness and suitability to work with children and young adults Contract type : Fixed-term contract (12 months), full-time Start date: ASAP Salary: £70,000-£80,000 Reporting to: Chief Executive Officer (interim) Location: Bookmark Reading Charity, Charles House, 5-11 Regent Street Saint James's, London SW1Y 4LR. Minimum two days per week based at the Bookmark office Application deadline: rolling with active shortlisting and interviews and applications are submitted.
Feb 01, 2026
Full time
Bookmark Reading Charity - we exist to change children's life stories through the joy of reading. In a 'normal' year, one in four children in an average class will leave primary school unable to read well. These children will struggle in school and beyond. They are at risk of becoming one of the 7 million UK adults who struggle with basic reading every day. Reading isn't just about books. It's about reading a road sign, a safety manual, a birthday card. It's understanding a job application and the prescription that could help save your life. Children from disadvantaged homes are most at risk: four in ten children on free school meals are not able to read well by the age of 11. Poor literacy can lead to limited job prospects, poor health, low self-esteem, and even reduced life expectancy. At Bookmark, we want every child to read. As a leading reading charity for primary school children, we partner with schools to develop whole school reading cultures and provide one-to-one reading support. Through our flexible volunteer-led programme, we give children the reading skills and confidence they need for a fair chance in life. We are now growing fast and expanding into new areas, in addition to increasing our service lines. We have delivered the first year of our three-year strategy, where we are working towards partnering with 1,000 primary schools, where 500,000 children will benefit from a Bookmark literacy programme. Following an internal interim promotion, we are seeking a Chief Finance Officer (interim) to join the team on a 12-month fixed-term contract. The CFO role is a key member of the Senior Leadership Team, responsible for the foundations of the core functions in the Charity. The individual will lead a varied portfolio, whilst also supporting the wider organisation to reach our ambitious targets. This role will suit someone who is able to provide strategic support, see the big picture, improve processes and get hands-on in the detail. Chief Finance Officer (interim) Responsibilities Finance Responsible for the day-to-day financial and commercial excellence of Bookmark. This is a varied role which will require you to be hands-on with the numbers and processes Maintain and improve financial policies and procedures, internal controls, corporate governance and risk management frameworks Responsible for cash management, and cash and reserves forecasting Oversee delivery of monthly management accounts, annual financial statements and financial compliance for all entities Preparation of financial reports for the Board of Trustees and Finance & Risk Committee including Bookmark's Treasurer Financial planning - maintenance of rolling forecast projections (including operating model) to forecast future financial performance, prepare business cases and sensitivity analysis, and update the 3-year business plan on an annual basis Advising on SORP and other financial accounting issues Managing external relationships with auditors, payroll providers and bankers Responsible for tax, gift aid reclaims, VAT and company secretarial matters Commercial, legal and fundraising matters Maintain and develop improvements to reporting on the ongoing cost of a reading session Responsible for leading and supporting the team on the charity's commercial agreements, including school contracts, grant and other donor contracts, commercial participator agreements, professional fundraiser agreements, IP licenses and all associated guidelines Manage the relationships with our external lawyers for all legal matters, including internal legal processes Work with the fundraising team to develop a case for support for donors and specific funding bids Data and operations Matrix leadership, accountable for operational excellence and contributing insights into key business drivers and insights/KPIs to inform prioritisation Working with the Data and Impact Analyst, contribute insights into key business drivers to inform innovation and prioritisation, ensuring a sustainable business model Increase richness and value of data and management information, driving decisions and efficiencies Work closely with the Senior Leadership Team to build a challenging, yet achievable Target Operating Model, identifying and resolving risks in order to achieve and exceed the targets Oversee the transformation of our target operating model in preparation for the next strategic period Proactively identify opportunities to improve Bookmark's processes across all areas Technology Support the technology team with the day-to-day management of the technology ecosystem Work with the CRM & Technology Manager to ensure the technology ecosystem is cost-effective, fit for purpose and right for the charities Act as Data Protection Officer, working with the Technology team HR Support the HR Manager with the delivery of day-to-day HR services across the organisation Ensure HR processes are efficient, consistent and compliant Oversee the payroll processes in conjunction with the HR and Finance functions Governance and policies Responsible for all statutory filings for the Charity and its trading subsidiary Lead the preparation of robust reporting to the Trustee Board, Finance & Risk Committee and the Operations Board Maintain the policy log and work with senior colleagues to revise, adapt and update policies on a rolling basis General responsibilities Direct line management of four individuals, with a wider department of six Member of the Senior Leadership Team Act as Health and Safety Officer for the Charity and oversee health and safety practices as appropriate Person Specification Qualified Accountant with proven success in a commercially focused finance role Commercially astute, technically strong, hands-on, dynamic, insightful and an influential leader with the ability to operate at both strategic and operational levels Robust understanding of financial systems (Xero), CRM platforms, business intelligence systems and target operating models Service delivery focused with a desire to achieve targets and objectives Superb IT, organisational and interpersonal skills with the ability to develop open and collaborative relationships Flexible, adaptable, tenacious and enjoys working in a fast-paced growth environment Structured problem-solving approach with excellent attention to detail Proficient in Microsoft Office suite (particularly Word, PowerPoint and Excel) Excellent communication skills, both verbal and written, including strong presentational skills High integrity with a commitment to good governance Passionate about our vision and mission Willingness and suitability to work with children and young adults Contract type : Fixed-term contract (12 months), full-time Start date: ASAP Salary: £70,000-£80,000 Reporting to: Chief Executive Officer (interim) Location: Bookmark Reading Charity, Charles House, 5-11 Regent Street Saint James's, London SW1Y 4LR. Minimum two days per week based at the Bookmark office Application deadline: rolling with active shortlisting and interviews and applications are submitted.
Job Title: Digital Systems Engineer Location: London / Hybrid Salary : £45,000 - £55,000 per annum based upon experience plus discretionary bonus and comprehensive benefits Job Type: Full Time, Permanent Organisation Overview: The organisation is the trade association which brings together people, companies and organisations to realise the positive outcomes of what digital technology can achieve. With over 1100 members (the majority of which are SMEs) across the UK, the organisation creates a network for innovation and collaboration across business, government and stakeholders to provide a better future for people, society, the economy and the planet. By providing expertise and insight, we support our members, partners and stakeholders as they prepare the UK for what comes next in a constantly changing world. Role purpose: We're looking for a Digital Systems Engineer to design, build, and continuously improve the internal digital tools that support our members and staff. Working as part of our Digital Team, you'll take a hands-on role in developing and maintaining our CRM, digital product stack and associated products and systems, building integrations and automations, and ensuring our tools are reliable, well-designed, and genuinely useful for the people who rely on them every day. Key Responsibilities: Design, build and improve internal systems: Customise and extend our Microsoft Dynamics 365 CRM Build and maintain integrations between systems using APIs Develop automations and backend services (e.g. Azure Functions) Improve system reliability, performance, and data quality Own internal digital products: Work with a Business Analyst and stakeholders to understand user needs Translate requirements into well-designed technical solutions Deliver changes iteratively and measure their impact Balance short-term fixes with longer-term improvements Support and enable colleagues: Act as a point of escalation for technical issues with internal tools Investigate and resolve problems efficiently Provide training, documentation, and guidance to help teams work confidently with digital systems Contribute to the wider digital team: Help shape standards, ways of working, and technical direction Share knowledge and support colleagues across the team Identify opportunities where digital tools can deliver meaningful improvements About you: Skills, Knowledge and Expertise: Essential Knowledge and Experience: Experience designing and maintaining internal digital systems Strong understanding of APIs, integrations, and data flows Ability to work closely with non-technical users and stakeholders A pragmatic, user-centred approach to building digital tools Programming experience Desired Knowledge and Experience: Experience with Microsoft Dynamics 365 or similar CRM platforms Experience building cloud-based services or automations (e.g. Azure) Experience working in small teams or resource-constrained environments Additional Information: This is a full time role based out of the organisation's London offices, however the organisation operates a flexible working policy. This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances. The successful candidate must have permission to work in the UK prior to the commencement of employment. About the organisation: We are a membership organisation that brings together people, companies and organisations to realise the positive outcomes of what digital technology can achieve in collaboration with our sister company. We collaborate across business, government and stakeholders to fulfil the potential of technology to deliver a stronger society and more sustainable future. By providing expertise and insight, we support our members, partners and stakeholders as they prepare the UK for what comes next in a constantly changing world. Please click APPLY to be redirected to our website to apply for this role. Candidates with experience of: IT Systems Engineer, Infrastructure Engineer, AWS Systems Engineer, IT Infrastructure Systems Engineer, Technical Developer, Digital Systems, Internal Systems IT Engineer may also be considered for this role.
Feb 01, 2026
Full time
Job Title: Digital Systems Engineer Location: London / Hybrid Salary : £45,000 - £55,000 per annum based upon experience plus discretionary bonus and comprehensive benefits Job Type: Full Time, Permanent Organisation Overview: The organisation is the trade association which brings together people, companies and organisations to realise the positive outcomes of what digital technology can achieve. With over 1100 members (the majority of which are SMEs) across the UK, the organisation creates a network for innovation and collaboration across business, government and stakeholders to provide a better future for people, society, the economy and the planet. By providing expertise and insight, we support our members, partners and stakeholders as they prepare the UK for what comes next in a constantly changing world. Role purpose: We're looking for a Digital Systems Engineer to design, build, and continuously improve the internal digital tools that support our members and staff. Working as part of our Digital Team, you'll take a hands-on role in developing and maintaining our CRM, digital product stack and associated products and systems, building integrations and automations, and ensuring our tools are reliable, well-designed, and genuinely useful for the people who rely on them every day. Key Responsibilities: Design, build and improve internal systems: Customise and extend our Microsoft Dynamics 365 CRM Build and maintain integrations between systems using APIs Develop automations and backend services (e.g. Azure Functions) Improve system reliability, performance, and data quality Own internal digital products: Work with a Business Analyst and stakeholders to understand user needs Translate requirements into well-designed technical solutions Deliver changes iteratively and measure their impact Balance short-term fixes with longer-term improvements Support and enable colleagues: Act as a point of escalation for technical issues with internal tools Investigate and resolve problems efficiently Provide training, documentation, and guidance to help teams work confidently with digital systems Contribute to the wider digital team: Help shape standards, ways of working, and technical direction Share knowledge and support colleagues across the team Identify opportunities where digital tools can deliver meaningful improvements About you: Skills, Knowledge and Expertise: Essential Knowledge and Experience: Experience designing and maintaining internal digital systems Strong understanding of APIs, integrations, and data flows Ability to work closely with non-technical users and stakeholders A pragmatic, user-centred approach to building digital tools Programming experience Desired Knowledge and Experience: Experience with Microsoft Dynamics 365 or similar CRM platforms Experience building cloud-based services or automations (e.g. Azure) Experience working in small teams or resource-constrained environments Additional Information: This is a full time role based out of the organisation's London offices, however the organisation operates a flexible working policy. This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances. The successful candidate must have permission to work in the UK prior to the commencement of employment. About the organisation: We are a membership organisation that brings together people, companies and organisations to realise the positive outcomes of what digital technology can achieve in collaboration with our sister company. We collaborate across business, government and stakeholders to fulfil the potential of technology to deliver a stronger society and more sustainable future. By providing expertise and insight, we support our members, partners and stakeholders as they prepare the UK for what comes next in a constantly changing world. Please click APPLY to be redirected to our website to apply for this role. Candidates with experience of: IT Systems Engineer, Infrastructure Engineer, AWS Systems Engineer, IT Infrastructure Systems Engineer, Technical Developer, Digital Systems, Internal Systems IT Engineer may also be considered for this role.
This role is office based in Godalming 5 days a week Business Reporting Analyst Our client is seeking a Business Reporting Analyst to support management reporting and business systems during a maternity cover period. Key Responsibilities Produce high-quality management and operational reports to support decision-making Develop, maintain and improve reports using Power BI, Excel and Power Automate Manage and monitor automated reporting workflows to ensure reliability and accuracy Support the ongoing development and future upgrade of the business ERP system Work collaboratively with stakeholders across multiple departments Act as an internal point of contact for outsourced IT support, assisting with issue resolution Skills, Experience & Systems Experience in business reporting or data analytics roles Strong Excel skills, including formulas, Pivot Tables, and working with live data Experience using Power BI to create and maintain management reports Familiarity with Power Automate for automated reporting workflows Experience working with ERP systems (Microsoft Business Central / NAV advantageous but not essential) Exposure to CRM systems is beneficial Basic IT knowledge with good problem-solving skills Ability to work collaboratively across departments and with external IT providers The successful candidate will be responsible for producing and maintaining management reports, supporting automated reporting processes, contributing to the development of the core ERP system, and liaising with third-party IT support providers when required. If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
Jan 31, 2026
Full time
This role is office based in Godalming 5 days a week Business Reporting Analyst Our client is seeking a Business Reporting Analyst to support management reporting and business systems during a maternity cover period. Key Responsibilities Produce high-quality management and operational reports to support decision-making Develop, maintain and improve reports using Power BI, Excel and Power Automate Manage and monitor automated reporting workflows to ensure reliability and accuracy Support the ongoing development and future upgrade of the business ERP system Work collaboratively with stakeholders across multiple departments Act as an internal point of contact for outsourced IT support, assisting with issue resolution Skills, Experience & Systems Experience in business reporting or data analytics roles Strong Excel skills, including formulas, Pivot Tables, and working with live data Experience using Power BI to create and maintain management reports Familiarity with Power Automate for automated reporting workflows Experience working with ERP systems (Microsoft Business Central / NAV advantageous but not essential) Exposure to CRM systems is beneficial Basic IT knowledge with good problem-solving skills Ability to work collaboratively across departments and with external IT providers The successful candidate will be responsible for producing and maintaining management reports, supporting automated reporting processes, contributing to the development of the core ERP system, and liaising with third-party IT support providers when required. If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
IT Systems Support Analyst I am actively representing a reputable, multi-national manufacturer who are looking to add to their established IT support team. As the company looks to expand further in 2026, my client is seeking an enthusiastic IT Support Analyst who will join and contribute to the effective running of their core IT systems/ environment; whilst also supporting the deployment of new solutions/ functionality to the business. This exciting new role offers exposure to cutting edge cloud based technology including Microsoft Dynamics 365 Business Central. Within the position you will be part of a like minded team with a great company culture and brilliant future progression prospects. The role is primarily office based in South Yorkshire, with the requirement for occasional travel to other sites. Role & Responsibilities Troubleshooting 1st/ 2nd line support issues across my clients IT environment (hardware, software, networks, servers) Ensuring support tickets are analysed/ resolved in a timely manner Assisting in project related tasks such as requirement gathering/ analysis, testing, training Providing excellent support service to users both on-site and remote Skills & Qualifications Proven experience supporting ERP or CRM business systems (preferably Microsoft Dynamics 365 Business Central/ NAV) Wider IT infrastructue support experience (inc. M365, Windows, AD) 1st/ 2nd line support skills - troubleshoot system issues, triage through to completion/ hand-over Experience of basic user training on system features and changes Confident communication skills, written and verbal - comfortable in a user facing environment Benefits The chance to get hands on in a collaborative team on cutting edge technology solutions; in a diverse, growing business A competitive base salary up to 36,000 (dependant on experience) Attractive company benefits package including 25 days holiday, pension scheme Certified training and development opportunities To discuss this exciting opportunity in more detail within the Dynamics 365 market, please contact Nick by phone on (phone number removed) or send your current CV to (url removed).
Jan 31, 2026
Full time
IT Systems Support Analyst I am actively representing a reputable, multi-national manufacturer who are looking to add to their established IT support team. As the company looks to expand further in 2026, my client is seeking an enthusiastic IT Support Analyst who will join and contribute to the effective running of their core IT systems/ environment; whilst also supporting the deployment of new solutions/ functionality to the business. This exciting new role offers exposure to cutting edge cloud based technology including Microsoft Dynamics 365 Business Central. Within the position you will be part of a like minded team with a great company culture and brilliant future progression prospects. The role is primarily office based in South Yorkshire, with the requirement for occasional travel to other sites. Role & Responsibilities Troubleshooting 1st/ 2nd line support issues across my clients IT environment (hardware, software, networks, servers) Ensuring support tickets are analysed/ resolved in a timely manner Assisting in project related tasks such as requirement gathering/ analysis, testing, training Providing excellent support service to users both on-site and remote Skills & Qualifications Proven experience supporting ERP or CRM business systems (preferably Microsoft Dynamics 365 Business Central/ NAV) Wider IT infrastructue support experience (inc. M365, Windows, AD) 1st/ 2nd line support skills - troubleshoot system issues, triage through to completion/ hand-over Experience of basic user training on system features and changes Confident communication skills, written and verbal - comfortable in a user facing environment Benefits The chance to get hands on in a collaborative team on cutting edge technology solutions; in a diverse, growing business A competitive base salary up to 36,000 (dependant on experience) Attractive company benefits package including 25 days holiday, pension scheme Certified training and development opportunities To discuss this exciting opportunity in more detail within the Dynamics 365 market, please contact Nick by phone on (phone number removed) or send your current CV to (url removed).
Senior Data Engineer (Microsoft Fabric) Location: Leeds, West Yorkshire (2 days onsite per week) Exalto Consulting is supporting a major organisation undergoing significant data and digital transformation. We are looking for a Senior Data Engineer with strong experience in Microsoft Fabric to help shape and deliver reliable, scalable data products. Do you enjoy building dependable data pipelines? Want to work with a modern Fabric platform and influence engineering standards? Looking for a role with real impact rather than endless firefighting? You will design, build and maintain ETL and ELT pipelines , lakehouse structures and semantic models using Microsoft Fabric s Dataflows Gen2, Notebooks, Spark SQL and Python. Your work will ensure data is accessible, trusted and well governed across hybrid on prem and cloud environments. You ll collaborate closely with data architects, analysts and domain teams, supporting decentralised data products and helping embed best practice across data quality, lineage, observability and compliance. What you ll be doing Building end to end data pipelines and Fabric based lakehouse solutions. Creating semantic layers using star schema modelling and DAX. Embedding monitoring, lineage and data quality into pipelines. Integrating data from APIs, CRM/ERP systems and other third party sources. Ensuring secure, compliant data handling aligned with GDPR and ISO 27001. Supporting CI/CD deployment of version controlled artefacts. What we re looking for Essential Strong experience designing and operating scalable ETL/ELT pipelines. Hands on Microsoft Fabric experience (Dataflows Gen2, Notebooks, semantic models). SQL and Python proficiency, with Spark/Spark SQL exposure. Practical understanding of data quality, observability and troubleshooting. Ability to explain technical concepts clearly and collaborate across teams. Desirable CI/CD experience. High volume or real time data environments. Data cataloguing tools (e.g. Purview). Data mesh, AI/ML, or sustainability focused data practices. What s in it for you A modern Microsoft Fabric environment with real organisational investment. The opportunity to shape data engineering standards and reusable components. Varied, meaningful work across analytics, AI and operational data needs. A collaborative culture that values continuous improvement and learning. Support for ongoing development, including DP 700 certification. This is an urgent requirement so please apply immediately to be considered!
Jan 31, 2026
Full time
Senior Data Engineer (Microsoft Fabric) Location: Leeds, West Yorkshire (2 days onsite per week) Exalto Consulting is supporting a major organisation undergoing significant data and digital transformation. We are looking for a Senior Data Engineer with strong experience in Microsoft Fabric to help shape and deliver reliable, scalable data products. Do you enjoy building dependable data pipelines? Want to work with a modern Fabric platform and influence engineering standards? Looking for a role with real impact rather than endless firefighting? You will design, build and maintain ETL and ELT pipelines , lakehouse structures and semantic models using Microsoft Fabric s Dataflows Gen2, Notebooks, Spark SQL and Python. Your work will ensure data is accessible, trusted and well governed across hybrid on prem and cloud environments. You ll collaborate closely with data architects, analysts and domain teams, supporting decentralised data products and helping embed best practice across data quality, lineage, observability and compliance. What you ll be doing Building end to end data pipelines and Fabric based lakehouse solutions. Creating semantic layers using star schema modelling and DAX. Embedding monitoring, lineage and data quality into pipelines. Integrating data from APIs, CRM/ERP systems and other third party sources. Ensuring secure, compliant data handling aligned with GDPR and ISO 27001. Supporting CI/CD deployment of version controlled artefacts. What we re looking for Essential Strong experience designing and operating scalable ETL/ELT pipelines. Hands on Microsoft Fabric experience (Dataflows Gen2, Notebooks, semantic models). SQL and Python proficiency, with Spark/Spark SQL exposure. Practical understanding of data quality, observability and troubleshooting. Ability to explain technical concepts clearly and collaborate across teams. Desirable CI/CD experience. High volume or real time data environments. Data cataloguing tools (e.g. Purview). Data mesh, AI/ML, or sustainability focused data practices. What s in it for you A modern Microsoft Fabric environment with real organisational investment. The opportunity to shape data engineering standards and reusable components. Varied, meaningful work across analytics, AI and operational data needs. A collaborative culture that values continuous improvement and learning. Support for ongoing development, including DP 700 certification. This is an urgent requirement so please apply immediately to be considered!
Dynamics CRM/ 365 CE Business Analyst Job Description I am actively seeking an experienced Functional Business Analyst, with experience implementing and improving Dynamics 365 CE/ Dynamics CRM, for an exciting new role with an establlshed charitable organisation. My client is in the process of implementing, rolling out and maximising their Dynamics 365 CE environment, and require a BA to join the team in ensuring successful project delivery, as well as providing assistance in concurrent integration projects. This role offers a hybrid working model - a blend of home working alongside 2-3 days on-site requirement in modern Central London offices. Role & Responsibilities Involvement in analysing requirements, mapping processes, and developing functional design documentation Testing new features, rolling out the install and config as well as training new users Supporting my clients business processes and analysing ways of improvement Coordinating with stakeholders on project requirements/ milestones Skills & Qualifications A proven track record implementing Microsoft Dynamics CRM or Dynamics 365 Customer Engagement (CE) Strong business process analysis, requirement gathering, functional documentation skills Diverse modular exposure within CRM - ideally including Sales and Customer Service Manufacturing or supply chain industry/ business process understanding (preferable) End to end functional implementation cycle skills, from analysis through to go-live Confident communication skills, written and verbal - solid stakeholder management ability Benefits Competitive base salary up to 60,000 Comprehensive company benefits package Interesting D365 CE implementation/ roll out project Work within a like minded team, stable company environment To discuss this exciting opportunity in more detail within the Dynamics 365 market, please contact Nick Butter by phone on (phone number removed) or send your current CV to (url removed). Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics 365 opportunities within the global market. Dealing with both Microsoft Gold Partners and End Users, our specific Microsoft Dynamics 365 team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities. Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the Dynamics 365 market. I am interested in speaking to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics market, please contact me ASAP. (phone number removed) or via email (url removed)
Jan 31, 2026
Full time
Dynamics CRM/ 365 CE Business Analyst Job Description I am actively seeking an experienced Functional Business Analyst, with experience implementing and improving Dynamics 365 CE/ Dynamics CRM, for an exciting new role with an establlshed charitable organisation. My client is in the process of implementing, rolling out and maximising their Dynamics 365 CE environment, and require a BA to join the team in ensuring successful project delivery, as well as providing assistance in concurrent integration projects. This role offers a hybrid working model - a blend of home working alongside 2-3 days on-site requirement in modern Central London offices. Role & Responsibilities Involvement in analysing requirements, mapping processes, and developing functional design documentation Testing new features, rolling out the install and config as well as training new users Supporting my clients business processes and analysing ways of improvement Coordinating with stakeholders on project requirements/ milestones Skills & Qualifications A proven track record implementing Microsoft Dynamics CRM or Dynamics 365 Customer Engagement (CE) Strong business process analysis, requirement gathering, functional documentation skills Diverse modular exposure within CRM - ideally including Sales and Customer Service Manufacturing or supply chain industry/ business process understanding (preferable) End to end functional implementation cycle skills, from analysis through to go-live Confident communication skills, written and verbal - solid stakeholder management ability Benefits Competitive base salary up to 60,000 Comprehensive company benefits package Interesting D365 CE implementation/ roll out project Work within a like minded team, stable company environment To discuss this exciting opportunity in more detail within the Dynamics 365 market, please contact Nick Butter by phone on (phone number removed) or send your current CV to (url removed). Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics 365 opportunities within the global market. Dealing with both Microsoft Gold Partners and End Users, our specific Microsoft Dynamics 365 team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities. Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the Dynamics 365 market. I am interested in speaking to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics market, please contact me ASAP. (phone number removed) or via email (url removed)
Role: Forecasting and Planning Analyst Location: Midlands or Manchester office based (hybrid working 2 days per week in Hours: Mon-Fri 9am-5pm Salary: Up to 40,000 DOE + bonus + benefits This is a great opportunity for an experienced Forecasting and Planning Analyst to join my client on a permanent basis. This role reports into the Head of Planning looking at 0-6 month plans. Your role is to support the budget build and control through data-driven insights and analytical techniques to generate accurate forecasts and provide valuable insights into past and future trends. By analysing historical data, market trends, and other relevant factors, you contribute to strategic decision-making processes using excel and SQL. Your role is crucial in supporting operational planning, resource allocation, and overall business growth. Experience using Power BI or Tableau would be advantageous. Continuous improvement is integral to your role, as you evaluate and enhance existing forecasting methodologies, processes, and tools to improve accuracy, efficiency, and scalability. Staying informed about industry trends, emerging technologies, and best practices in forecasting and data analytics enables you to bring innovative solutions. Are you an organised Forecasting and Planning Analyst from a retail, utilities contact centre background? Do you have experience in WFM planning, forecasting and budget building? Do you have experienced in creation and delivery of plans? Experience in stakeholder engagement, communicating and forecast results is essential Key Responsibilities of the Forecasting Planning Analyst: Responsible for end-to-end planning and execution of planning identifying risks to operational performance. Use and develop existing forecasting methodology to maintain short to medium term (0-6 month) forecasts for all areas and channels. Work alongside planning team to create, develop, and refine the models with close liaison with team. Maintain and update planning models to ensure a rolling view of demand, resource and budget assumptions and requirements. Work closely with other business stakeholders. Maintain and manage an accurate view of Contact headcount actual, budget and vacancies. Ensuring that we are managing our resource and budget tightly. Work with operational Leads to ensure that recruitment plans and associated capacity requirements are clear. Work with the analysis and insight team to ensure that drivers for contact are factored into budget assumptions. Carry out regular monitoring of performance to ensure that resource plans have accurate assumptions and operational owners are held accountable. Engage with all relevant stakeholders across the business to capture data required for application to the forecast, ensuring accurate resourcing levels to meet demand. Effective review of forecast accuracy against the actual performance; communicating results & offering effective recommendations for improvement. Ensure core KPI's are met via effective resource planning. If you are an experienced Forecasting and Planning Analyst please follow the link to apply for this role. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Jan 30, 2026
Full time
Role: Forecasting and Planning Analyst Location: Midlands or Manchester office based (hybrid working 2 days per week in Hours: Mon-Fri 9am-5pm Salary: Up to 40,000 DOE + bonus + benefits This is a great opportunity for an experienced Forecasting and Planning Analyst to join my client on a permanent basis. This role reports into the Head of Planning looking at 0-6 month plans. Your role is to support the budget build and control through data-driven insights and analytical techniques to generate accurate forecasts and provide valuable insights into past and future trends. By analysing historical data, market trends, and other relevant factors, you contribute to strategic decision-making processes using excel and SQL. Your role is crucial in supporting operational planning, resource allocation, and overall business growth. Experience using Power BI or Tableau would be advantageous. Continuous improvement is integral to your role, as you evaluate and enhance existing forecasting methodologies, processes, and tools to improve accuracy, efficiency, and scalability. Staying informed about industry trends, emerging technologies, and best practices in forecasting and data analytics enables you to bring innovative solutions. Are you an organised Forecasting and Planning Analyst from a retail, utilities contact centre background? Do you have experience in WFM planning, forecasting and budget building? Do you have experienced in creation and delivery of plans? Experience in stakeholder engagement, communicating and forecast results is essential Key Responsibilities of the Forecasting Planning Analyst: Responsible for end-to-end planning and execution of planning identifying risks to operational performance. Use and develop existing forecasting methodology to maintain short to medium term (0-6 month) forecasts for all areas and channels. Work alongside planning team to create, develop, and refine the models with close liaison with team. Maintain and update planning models to ensure a rolling view of demand, resource and budget assumptions and requirements. Work closely with other business stakeholders. Maintain and manage an accurate view of Contact headcount actual, budget and vacancies. Ensuring that we are managing our resource and budget tightly. Work with operational Leads to ensure that recruitment plans and associated capacity requirements are clear. Work with the analysis and insight team to ensure that drivers for contact are factored into budget assumptions. Carry out regular monitoring of performance to ensure that resource plans have accurate assumptions and operational owners are held accountable. Engage with all relevant stakeholders across the business to capture data required for application to the forecast, ensuring accurate resourcing levels to meet demand. Effective review of forecast accuracy against the actual performance; communicating results & offering effective recommendations for improvement. Ensure core KPI's are met via effective resource planning. If you are an experienced Forecasting and Planning Analyst please follow the link to apply for this role. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
A growing organisation is seeking an experienced Data & Reporting Analyst to join its finance team. Reporting directly to the Head of FP&A, this role will play a key part in delivering accurate, timely management information and financial reporting to both internal and external stakeholders. This is a highly visible opportunity at the early stages of building a data warehouse, with responsibility for the design and development of BI dashboards. Unlike many roles, you will be given genuine autonomy to help rewrite the rulebook for data and reporting, working closely with the Head of FP&A to shape best practice across the organisation. Location: Fleet Salary: £50,000 Reference: 15926 Data & Reporting Analyst Benefits 25 days holiday plus your birthday and Christmas off Hybrid working model Private pension scheme Private medical insurance Discretionary bonus scheme About the Role As Data & Reporting Analyst, you will be responsible for producing, validating and delivering data-driven insights from multiple systems and sources. Working closely with the Finance team and regional business units, you will ensure that financial and performance data is accurate, robust and delivered in line with reporting deadlines. This is an exciting opportunity to be directly involved in the design and development of reporting packs and dashboards, within an organisation that values integrity, ownership and personal development. Key Responsibilities Deliver all MI and stakeholder reporting in line with published timetables Build, develop and enhance the data warehouse to support reporting requirements Design and develop Power BI dashboards for senior stakeholders and budget holders Extract, validate and cleanse data from CRM systems, finance systems and Excel models Produce monthly, quarterly and year-end reporting and analysis Create performance reports (P&L, Balance Sheet, KPIs) with clear analytical commentary Support the Head of FP&A in embedding and publishing Power BI dashboards across the organisation Drive automation of dashboards, particularly across P&L and KPI reporting Ensure strong data integrity, controls and governance throughout data migration and transformation Perform SQL-based data mining, manipulation and validation Key Skills & Experience Minimum 5 years experience in a data-focused role delivering MI, reporting packs and dashboards Strong experience implementing validation controls and ensuring data accuracy Advanced Excel and Power BI / Power Pivot capability Experience of business partnering, including presenting insights to non-finance stakeholders SQL experience for data mining and manipulation (essential) Howett Thorpe are acting as a recruitment agency in relation to this role and comply with all relevant UK legislation. We do not discriminate on any protected characteristics. Due to the high volume of applications, if you do not hear from a consultant within 5 working days, please assume your application has not been successful. Refer a Friend If this role is not of interest to you, but you know someone who may be suitable, please refer them to us. You will receive a minimum of £100 in vouchers for a successful permanent placement, or £25 in vouchers for a temporary assignment (terms & conditions apply)
Jan 30, 2026
Full time
A growing organisation is seeking an experienced Data & Reporting Analyst to join its finance team. Reporting directly to the Head of FP&A, this role will play a key part in delivering accurate, timely management information and financial reporting to both internal and external stakeholders. This is a highly visible opportunity at the early stages of building a data warehouse, with responsibility for the design and development of BI dashboards. Unlike many roles, you will be given genuine autonomy to help rewrite the rulebook for data and reporting, working closely with the Head of FP&A to shape best practice across the organisation. Location: Fleet Salary: £50,000 Reference: 15926 Data & Reporting Analyst Benefits 25 days holiday plus your birthday and Christmas off Hybrid working model Private pension scheme Private medical insurance Discretionary bonus scheme About the Role As Data & Reporting Analyst, you will be responsible for producing, validating and delivering data-driven insights from multiple systems and sources. Working closely with the Finance team and regional business units, you will ensure that financial and performance data is accurate, robust and delivered in line with reporting deadlines. This is an exciting opportunity to be directly involved in the design and development of reporting packs and dashboards, within an organisation that values integrity, ownership and personal development. Key Responsibilities Deliver all MI and stakeholder reporting in line with published timetables Build, develop and enhance the data warehouse to support reporting requirements Design and develop Power BI dashboards for senior stakeholders and budget holders Extract, validate and cleanse data from CRM systems, finance systems and Excel models Produce monthly, quarterly and year-end reporting and analysis Create performance reports (P&L, Balance Sheet, KPIs) with clear analytical commentary Support the Head of FP&A in embedding and publishing Power BI dashboards across the organisation Drive automation of dashboards, particularly across P&L and KPI reporting Ensure strong data integrity, controls and governance throughout data migration and transformation Perform SQL-based data mining, manipulation and validation Key Skills & Experience Minimum 5 years experience in a data-focused role delivering MI, reporting packs and dashboards Strong experience implementing validation controls and ensuring data accuracy Advanced Excel and Power BI / Power Pivot capability Experience of business partnering, including presenting insights to non-finance stakeholders SQL experience for data mining and manipulation (essential) Howett Thorpe are acting as a recruitment agency in relation to this role and comply with all relevant UK legislation. We do not discriminate on any protected characteristics. Due to the high volume of applications, if you do not hear from a consultant within 5 working days, please assume your application has not been successful. Refer a Friend If this role is not of interest to you, but you know someone who may be suitable, please refer them to us. You will receive a minimum of £100 in vouchers for a successful permanent placement, or £25 in vouchers for a temporary assignment (terms & conditions apply)
Our client are looking for a Senior Manager to own and evolve their NetSuite ERP platform and the integration landscape that connects NetSuite to the wider business. You will lead day-to-day platform performance, drive roadmap delivery, and ensure our integrations are stable, secure and scalable. This is a hands-on leadership role combining technical depth with strong stakeholder management and a clear focus on business outcomes. Hybrid role - Requirement to be onsite at Worcester offices Main Tasks & Responsibilities NetSuite Platform Ownership Own the NetSuite ERP roadmap, balancing operational priorities with strategic improvements Partner with Finance, Operations, Supply Chain, E-Commerce and Data teams to translate business needs into well-defined requirements Lead NetSuite configuration and continuous improvement across core modules (e.g. Financials, Order to Cash, Procure to Pay, Inventory and Reporting) Maintain system governance including role-based access, segregation of duties, and change control Manage release planning, regression testing, and deployment processes, including co-ordination with external partners where needed. Integrations & Systems Architecture Own the integration strategy and end-to-end health of interfaces between NetSuite and other systems (e.g. E-Commerce, WMS/3PL, PIM, CRM, payments, BI/warehouse) Ensure integrations are well-designed, monitored, documented and supported with clear incident and escalation paths Lead root-cause analysis and resolution for integration incidents, driving permanent fixes and preventative controls Define and maintain integration standards (APIs, middleware, data contracts, error handling, retries, logging, alerting) 3rd Party developer management patchworks and external developers Data Quality, Controls & Compliance Ensure master data integrity (customers, products, pricing, suppliers) and establish strong data governance practices. Work closely with Finance and Audit to support controls, compliance, and evidence needs (including audit trails and approval workflows). Establish KPIs and reporting for platform performance, incidents, backlog, and delivery outcomes. Leadership & Delivery Lead, coach and develop a small team of NetSuite administrators, analysts, and integration resources (directly and/or through partners). Run delivery rituals (intake, prioritisation, planning, sprint or milestone tracking) with transparent status reporting. Manage vendor relationships, budgets, and statements of work to ensure value, quality, and timely delivery. Communicate clearly with senior stakeholders, presenting options, trade-offs, and recommendations. Support sustainability initiatives by considering how our practices can improve, actively working in line with the sustainability journey of the business. About You Significant experience managing NetSuite ERP in a complex environment, including configuration, optimisation, and support. Strong integration experience: API-based integrations, middleware/iPaaS, data flows, error handling, and monitoring. Proven track record delivering cross-functional ERP or integration programmes with measurable outcomes. Solid understanding of finance processes and controls, and how ERP design supports them. Excellent stakeholder management: able to align Finance, Operations, and Technology priorities and drive decisions. Strong problem-solving skills and calm operational leadership during incidents. Committed to promoting conscious creativity, helping us build a brand that champions sustainability and supports our social and environmental impact NetSuite SuiteFoundation and/or role-specific certifications would be desirable but is not essential. Experience with SuiteScript, SuiteFlow, saved searches, workflows, and advanced reporting would be advantageous. Experience with common iPaaS tools (e.g., Celigo, Boomi, MuleSoft, Workato) and event-driven patterns would be desirable but is not essential. Exposure to retail, eCommerce, distribution, or multi-entity/multi-currency environments would be advantageous.
Jan 30, 2026
Full time
Our client are looking for a Senior Manager to own and evolve their NetSuite ERP platform and the integration landscape that connects NetSuite to the wider business. You will lead day-to-day platform performance, drive roadmap delivery, and ensure our integrations are stable, secure and scalable. This is a hands-on leadership role combining technical depth with strong stakeholder management and a clear focus on business outcomes. Hybrid role - Requirement to be onsite at Worcester offices Main Tasks & Responsibilities NetSuite Platform Ownership Own the NetSuite ERP roadmap, balancing operational priorities with strategic improvements Partner with Finance, Operations, Supply Chain, E-Commerce and Data teams to translate business needs into well-defined requirements Lead NetSuite configuration and continuous improvement across core modules (e.g. Financials, Order to Cash, Procure to Pay, Inventory and Reporting) Maintain system governance including role-based access, segregation of duties, and change control Manage release planning, regression testing, and deployment processes, including co-ordination with external partners where needed. Integrations & Systems Architecture Own the integration strategy and end-to-end health of interfaces between NetSuite and other systems (e.g. E-Commerce, WMS/3PL, PIM, CRM, payments, BI/warehouse) Ensure integrations are well-designed, monitored, documented and supported with clear incident and escalation paths Lead root-cause analysis and resolution for integration incidents, driving permanent fixes and preventative controls Define and maintain integration standards (APIs, middleware, data contracts, error handling, retries, logging, alerting) 3rd Party developer management patchworks and external developers Data Quality, Controls & Compliance Ensure master data integrity (customers, products, pricing, suppliers) and establish strong data governance practices. Work closely with Finance and Audit to support controls, compliance, and evidence needs (including audit trails and approval workflows). Establish KPIs and reporting for platform performance, incidents, backlog, and delivery outcomes. Leadership & Delivery Lead, coach and develop a small team of NetSuite administrators, analysts, and integration resources (directly and/or through partners). Run delivery rituals (intake, prioritisation, planning, sprint or milestone tracking) with transparent status reporting. Manage vendor relationships, budgets, and statements of work to ensure value, quality, and timely delivery. Communicate clearly with senior stakeholders, presenting options, trade-offs, and recommendations. Support sustainability initiatives by considering how our practices can improve, actively working in line with the sustainability journey of the business. About You Significant experience managing NetSuite ERP in a complex environment, including configuration, optimisation, and support. Strong integration experience: API-based integrations, middleware/iPaaS, data flows, error handling, and monitoring. Proven track record delivering cross-functional ERP or integration programmes with measurable outcomes. Solid understanding of finance processes and controls, and how ERP design supports them. Excellent stakeholder management: able to align Finance, Operations, and Technology priorities and drive decisions. Strong problem-solving skills and calm operational leadership during incidents. Committed to promoting conscious creativity, helping us build a brand that champions sustainability and supports our social and environmental impact NetSuite SuiteFoundation and/or role-specific certifications would be desirable but is not essential. Experience with SuiteScript, SuiteFlow, saved searches, workflows, and advanced reporting would be advantageous. Experience with common iPaaS tools (e.g., Celigo, Boomi, MuleSoft, Workato) and event-driven patterns would be desirable but is not essential. Exposure to retail, eCommerce, distribution, or multi-entity/multi-currency environments would be advantageous.
IT Support Technician. The company operates a fast-paced, operationally critical environment where reliable IT systems, mobile technology, and on-site infrastructure are essential to daily operations. The IT Support Engineer will be the primary on-site IT contact, providing hands-on 1st and 2nd line support to office staff and drivers. This is a broad, practical role suited to an experienced support engineer who enjoys ownership, variety, and working closely with non-technical users in an SME environment. You will support approximately 70 on-site users plus mobile drivers, managing everything from Microsoft 365 and endpoint devices to site infrastructure and onboarding. The role blends day-to-day support with opportunities to improve systems, processes, and automation over time. Key Responsibilities User Support (1st / 2nd Line) Act as the first point of contact for all IT issues on-site (approx. 70 active users, plus drivers) Troubleshoot and resolve issues with Windows desktops, laptops, peripherals, printers, and basic networking Support remote/home workers, including VPN and connectivity issues Escalate more complex issues where appropriate, while owning them through to resolution Microsoft 365 & Endpoint Management Provision and deprovision users in Microsoft 365 (mailboxes, Teams, groups, permissions) Build and deploy devices using Intune/Autopilot (or similar) Maintain accurate records of devices, licenses, and user access Help enforce basic IT policies and standards (passwords, access, security best practice) Hardware, Phones & Site Infrastructure Build, configure, and repair PCs and small form-factor devices (e.g. diagnose PSU failures, swaps, etc.) Manage stock of spare PCs, monitors, peripherals, and mobile phones to reduce firefighting Set up and manage mobile phones for drivers and staff (provisioning, swap-outs, basic MDM tasks) Support and maintain local infrastructure such as: o Office Wi-Fi, switches, cabling (basic patching and checks) o Security cameras, gate/access systems, and related IT-connected kit o Generator monitoring hardware (basic IT side only) Onboarding / Offboarding & Admin Own the IT part of the starter/mover/leaver process: o Prepare and issue equipment, accounts, and access for new starters o Arrange gate IDs, PIN codes, and any other site access requirements o Recover and reset equipment and access for leavers Keep documentation, asset lists, and simple process guides up to date Identify recurring issues and propose practical improvements to reduce repeat incidents Projects & Development Exposure (Desirable / Growth Area) Support small IT projects (rollouts, upgrades, process improvements) Over time, potential to get involved with: o Our in-house CRM and mobile driver app o Scripting/automation and light development work Tech stack exposure may include: Delphi/Pascal, PHP, SQL/Postgres (experience is a bonus, not essential) Essentials Solid 1st/2nd line support experience in a Windows environment Good working knowledge of: o Windows 10/11 desktop support o Microsoft 365 (Exchange Online, Teams, basic admin) o Basic networking (TCP/IP, DNS, DHCP, VPN concepts) o Printers, Wi-Fi, and general office connectivity issues Comfortable building and troubleshooting PCs and laptops (hardware swaps, diagnostics) Strong people skills able to support everyone from drivers to directors with patience and clear communication Organised, proactive, and happy to put structure around kit, stock, and processes (not just firefighting) Comfortable working largely on your own on-site and taking ownership of your workload Full UK driving licence and access to a car (site is not well served by public transport; occasional trips to other branches such as Atherstone and Hastings) Desirable Experience with Intune, Autopilot, or similar endpoint management tools Exposure to SQL (e.g. Postgres or other relational databases) Any experience with scripting or development (e.g. PHP, Delphi/Pascal, PowerShell, etc.) Experience in an SME environment where you ve had to be a true all-rounder Exposure to CCTV, access control, or other site-based IT systems What We Offer Competitive base salary & benefits Opportunity to take real ownership of the IT support function on-site Varied, non-boring role with a mix of day-to-day support and longer-term improvements Scope to grow into more project and development work if that interests you Competitive salary (dependent on experience) and the chance to shape the role as we grow If you re a capable, people-focused all-rounder who enjoys solving problems, putting structure in place, and wants a role you can really make your own, we d like to hear from you.
Jan 30, 2026
Full time
IT Support Technician. The company operates a fast-paced, operationally critical environment where reliable IT systems, mobile technology, and on-site infrastructure are essential to daily operations. The IT Support Engineer will be the primary on-site IT contact, providing hands-on 1st and 2nd line support to office staff and drivers. This is a broad, practical role suited to an experienced support engineer who enjoys ownership, variety, and working closely with non-technical users in an SME environment. You will support approximately 70 on-site users plus mobile drivers, managing everything from Microsoft 365 and endpoint devices to site infrastructure and onboarding. The role blends day-to-day support with opportunities to improve systems, processes, and automation over time. Key Responsibilities User Support (1st / 2nd Line) Act as the first point of contact for all IT issues on-site (approx. 70 active users, plus drivers) Troubleshoot and resolve issues with Windows desktops, laptops, peripherals, printers, and basic networking Support remote/home workers, including VPN and connectivity issues Escalate more complex issues where appropriate, while owning them through to resolution Microsoft 365 & Endpoint Management Provision and deprovision users in Microsoft 365 (mailboxes, Teams, groups, permissions) Build and deploy devices using Intune/Autopilot (or similar) Maintain accurate records of devices, licenses, and user access Help enforce basic IT policies and standards (passwords, access, security best practice) Hardware, Phones & Site Infrastructure Build, configure, and repair PCs and small form-factor devices (e.g. diagnose PSU failures, swaps, etc.) Manage stock of spare PCs, monitors, peripherals, and mobile phones to reduce firefighting Set up and manage mobile phones for drivers and staff (provisioning, swap-outs, basic MDM tasks) Support and maintain local infrastructure such as: o Office Wi-Fi, switches, cabling (basic patching and checks) o Security cameras, gate/access systems, and related IT-connected kit o Generator monitoring hardware (basic IT side only) Onboarding / Offboarding & Admin Own the IT part of the starter/mover/leaver process: o Prepare and issue equipment, accounts, and access for new starters o Arrange gate IDs, PIN codes, and any other site access requirements o Recover and reset equipment and access for leavers Keep documentation, asset lists, and simple process guides up to date Identify recurring issues and propose practical improvements to reduce repeat incidents Projects & Development Exposure (Desirable / Growth Area) Support small IT projects (rollouts, upgrades, process improvements) Over time, potential to get involved with: o Our in-house CRM and mobile driver app o Scripting/automation and light development work Tech stack exposure may include: Delphi/Pascal, PHP, SQL/Postgres (experience is a bonus, not essential) Essentials Solid 1st/2nd line support experience in a Windows environment Good working knowledge of: o Windows 10/11 desktop support o Microsoft 365 (Exchange Online, Teams, basic admin) o Basic networking (TCP/IP, DNS, DHCP, VPN concepts) o Printers, Wi-Fi, and general office connectivity issues Comfortable building and troubleshooting PCs and laptops (hardware swaps, diagnostics) Strong people skills able to support everyone from drivers to directors with patience and clear communication Organised, proactive, and happy to put structure around kit, stock, and processes (not just firefighting) Comfortable working largely on your own on-site and taking ownership of your workload Full UK driving licence and access to a car (site is not well served by public transport; occasional trips to other branches such as Atherstone and Hastings) Desirable Experience with Intune, Autopilot, or similar endpoint management tools Exposure to SQL (e.g. Postgres or other relational databases) Any experience with scripting or development (e.g. PHP, Delphi/Pascal, PowerShell, etc.) Experience in an SME environment where you ve had to be a true all-rounder Exposure to CCTV, access control, or other site-based IT systems What We Offer Competitive base salary & benefits Opportunity to take real ownership of the IT support function on-site Varied, non-boring role with a mix of day-to-day support and longer-term improvements Scope to grow into more project and development work if that interests you Competitive salary (dependent on experience) and the chance to shape the role as we grow If you re a capable, people-focused all-rounder who enjoys solving problems, putting structure in place, and wants a role you can really make your own, we d like to hear from you.
Data Analysis Administrator HYBRID WORKING - 1 day per week WFH. Full-Time - Permanent Hours: Monday to Friday 8.30am to 5.00pm (Early Finish on Fridays!) Basic Salary: £28,000.00 to £29,000.00 Per Annum depending on experience. Location: Coalville Our very well established, multimillion pound turnover client, is looking for a highly dynamic and enthusiastic Data Analysis Administrator to join their team as a Data Analysis Administrator and focus on internal CRM, input and collation of data as a Data Analysis Administrator on a Full Time Permanent basis. As a Data Analysis Administrator, you will: Work across multiple departments as a Data Analysis Administrator and manage data when required. Improve the accuracy and rectify information where needed as a Data Analysis Administrator demonstrating an elevated level of attention to detail. Consult with suppliers and internal departments in maintaining Data as well as update information where required as a Data Analysis Administrator Complete information and forward to appropriate parties and suppliers as a Data Analysis Administrator Manage and improve processes and Product Management and Marketing but also the wider business as a Data Analysis Administrator Maintain positive working relationships with internal departments and Warehouse in ensuring Data is accurate and kept up to date. A range of other ad hoc numerical and volumetric data inputting and analysis as a Data Analysis Administrator Organise own workload and prioritise accordingly. Demonstrate high diligence regarding inputting of data. Data Analysis Administrator Candidate: Excellent diligence with previous Data Analysis or Data Analysis Administrator experience Appetite for Technical information will be incredibly useful due to the nature of the role as a Data Administrator An enthusiastic and dynamic personality with a highly initiative-taking attitude. A natural ability to instantly develop a conversational relationship. Interviews: to be held ASAP INDLEI
Jan 30, 2026
Full time
Data Analysis Administrator HYBRID WORKING - 1 day per week WFH. Full-Time - Permanent Hours: Monday to Friday 8.30am to 5.00pm (Early Finish on Fridays!) Basic Salary: £28,000.00 to £29,000.00 Per Annum depending on experience. Location: Coalville Our very well established, multimillion pound turnover client, is looking for a highly dynamic and enthusiastic Data Analysis Administrator to join their team as a Data Analysis Administrator and focus on internal CRM, input and collation of data as a Data Analysis Administrator on a Full Time Permanent basis. As a Data Analysis Administrator, you will: Work across multiple departments as a Data Analysis Administrator and manage data when required. Improve the accuracy and rectify information where needed as a Data Analysis Administrator demonstrating an elevated level of attention to detail. Consult with suppliers and internal departments in maintaining Data as well as update information where required as a Data Analysis Administrator Complete information and forward to appropriate parties and suppliers as a Data Analysis Administrator Manage and improve processes and Product Management and Marketing but also the wider business as a Data Analysis Administrator Maintain positive working relationships with internal departments and Warehouse in ensuring Data is accurate and kept up to date. A range of other ad hoc numerical and volumetric data inputting and analysis as a Data Analysis Administrator Organise own workload and prioritise accordingly. Demonstrate high diligence regarding inputting of data. Data Analysis Administrator Candidate: Excellent diligence with previous Data Analysis or Data Analysis Administrator experience Appetite for Technical information will be incredibly useful due to the nature of the role as a Data Administrator An enthusiastic and dynamic personality with a highly initiative-taking attitude. A natural ability to instantly develop a conversational relationship. Interviews: to be held ASAP INDLEI
Systems Administrator Salary: £40,000-£45,000 Location: Coventry (Hybrid) Type: Permanent The Role We're recruiting a Unit4 / ERP Systems Administrator for a growing organisation that relies heavily on its core business systems. This is a hands-on systems administration role, focused on the day-to-day ownership, stability, and improvement of the Unit4 ERP environment, focusing on data and integration for systems across teams. Key Responsibilities Administration and configuration of Unit4 (Agresso / Business World) ERP Managing users, access, workflows, and system setup Writing and maintaining SQL queries for reporting and troubleshooting Monitoring and supporting high-volume automated imports Supporting integrated business systems such as: ERP platforms (Unit4) CRM systems (e.g. Salesforce) FP&A, reporting, and data tools Acting as an escalation point for a junior systems administrator Improving system documentation, controls, and resilience About You Experience as a Systems Administrator, ERP Administrator, or Application Support Analyst Strong hands-on experience with Unit4 / Agresso Solid SQL and reporting capability Background supporting business-critical systems in live environments Comfortable working in a technical, systems-focused role Nice to have: Exposure to CRM, FP&A, or reporting platforms Experience supporting or mentoring junior colleagues Why Apply? Ownership of a core ERP platform in a growing organisation Hybrid working with a Coventry base Exposure to complex integrations and data flows Opportunity to add structure and resilience to a critical systems function If you're interested in learning more, please apply or get in touch with SF Technology to discuss!
Jan 30, 2026
Full time
Systems Administrator Salary: £40,000-£45,000 Location: Coventry (Hybrid) Type: Permanent The Role We're recruiting a Unit4 / ERP Systems Administrator for a growing organisation that relies heavily on its core business systems. This is a hands-on systems administration role, focused on the day-to-day ownership, stability, and improvement of the Unit4 ERP environment, focusing on data and integration for systems across teams. Key Responsibilities Administration and configuration of Unit4 (Agresso / Business World) ERP Managing users, access, workflows, and system setup Writing and maintaining SQL queries for reporting and troubleshooting Monitoring and supporting high-volume automated imports Supporting integrated business systems such as: ERP platforms (Unit4) CRM systems (e.g. Salesforce) FP&A, reporting, and data tools Acting as an escalation point for a junior systems administrator Improving system documentation, controls, and resilience About You Experience as a Systems Administrator, ERP Administrator, or Application Support Analyst Strong hands-on experience with Unit4 / Agresso Solid SQL and reporting capability Background supporting business-critical systems in live environments Comfortable working in a technical, systems-focused role Nice to have: Exposure to CRM, FP&A, or reporting platforms Experience supporting or mentoring junior colleagues Why Apply? Ownership of a core ERP platform in a growing organisation Hybrid working with a Coventry base Exposure to complex integrations and data flows Opportunity to add structure and resilience to a critical systems function If you're interested in learning more, please apply or get in touch with SF Technology to discuss!
Stellar Select
Letchworth Garden City, Hertfordshire
Job Title: IT Support Analyst Location: Hertfordshire (Hybrid 2-3 days per week in the office. It is expected to be office based during the first 2 weeks) Salary: On Application Hours: Monday - Friday 9 am - 5 pm Benefits: 15% Contributory Pension (10% Employer, 5% Employee) 26 days holiday plus bank holidays, and a day off for your birthday Discretionary Bonus Scheme & Annual salary reviews Paid sick leave & Digital GP 24/7 Private Health Insurance, Critical Illness Insurance & Dental Cover Income Protection Enhanced maternity, paternity and shared parental leave Menopause support Paid Carers leave Charity Day Employee Assistance Programme Cycle2work Scheme Benefits Hub; large selection of?employee discounts, rewards and?perks across?a number of?brands,?restaurants, holidays and "away"?days. About our client and the role of IT Support Analyst: Our client is a fast-growing financial services provider who put their colleagues and customers at the heart of everything they do. They are built on strong values with a collaborative culture, with a strong focus on inclusivity, integrity and innovation. They have an exciting opportunity for an IT Support Analyst to perform 1st, 2nd and 3rd line support functions, being the first point of contact for all technical queries. The role will involve supporting hardware, software and network issues via telephone and being onsite, using remote tools and service desk support. You will be liaising with key Outsourced Service Providers and maintain iTIL functions. Responsibilities for the role of IT Support Analyst: Provide day-to-day IT support across the business, including laptops, mobiles, tablets, meeting room technology, and executive/board-level support Manage and update support tickets using the SolarWinds CMS system while delivering a high standard of customer service Set up, configure, deploy, and support PCs, laptops, printers, and mobile devices Procure IT equipment, maintain stock levels, track IT assets, and manage ethical e-waste disposal Support, contribute to, and lead IT projects as required Promote cyber security awareness and training, working closely with the Senior Security & Cloud Analyst to resolve security incidents Administer Azure AD / Active Directory, Microsoft Exchange and SharePoint, and create application packages via Intune Create and maintain IT documentation, processes, and procedures, ensuring adherence to IT policies Deliver IT training, including new joiner inductions and ongoing user training Support and mentor junior team members through knowledge sharing Experience and skills required for the role of IT Support Analyst: 3-5 years' experience in an IT support role Microsoft (or similar) certifications are desirable Strong technical knowledge of Microsoft technologies, including Office 365, Windows 11, Intune, MS Defender, Exchange, SharePoint, and Active Directory / Azure AD Knowledge of the UK banking or financial services environment Experience supporting mobile devices (Apple and Android) and CRM systems, preferably Microsoft Dynamics Ability to prioritise workload, work independently, and remain self-motivated Strong analytical and problem-solving skills, with the ability to identify business risks and escalate appropriately Excellent communication and relationship management skills, able to explain technical issues to both technical and non-technical users High attention to detail with a proactive, can-do attitude For more information regarding the role of IT Support Analyst please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Jan 30, 2026
Full time
Job Title: IT Support Analyst Location: Hertfordshire (Hybrid 2-3 days per week in the office. It is expected to be office based during the first 2 weeks) Salary: On Application Hours: Monday - Friday 9 am - 5 pm Benefits: 15% Contributory Pension (10% Employer, 5% Employee) 26 days holiday plus bank holidays, and a day off for your birthday Discretionary Bonus Scheme & Annual salary reviews Paid sick leave & Digital GP 24/7 Private Health Insurance, Critical Illness Insurance & Dental Cover Income Protection Enhanced maternity, paternity and shared parental leave Menopause support Paid Carers leave Charity Day Employee Assistance Programme Cycle2work Scheme Benefits Hub; large selection of?employee discounts, rewards and?perks across?a number of?brands,?restaurants, holidays and "away"?days. About our client and the role of IT Support Analyst: Our client is a fast-growing financial services provider who put their colleagues and customers at the heart of everything they do. They are built on strong values with a collaborative culture, with a strong focus on inclusivity, integrity and innovation. They have an exciting opportunity for an IT Support Analyst to perform 1st, 2nd and 3rd line support functions, being the first point of contact for all technical queries. The role will involve supporting hardware, software and network issues via telephone and being onsite, using remote tools and service desk support. You will be liaising with key Outsourced Service Providers and maintain iTIL functions. Responsibilities for the role of IT Support Analyst: Provide day-to-day IT support across the business, including laptops, mobiles, tablets, meeting room technology, and executive/board-level support Manage and update support tickets using the SolarWinds CMS system while delivering a high standard of customer service Set up, configure, deploy, and support PCs, laptops, printers, and mobile devices Procure IT equipment, maintain stock levels, track IT assets, and manage ethical e-waste disposal Support, contribute to, and lead IT projects as required Promote cyber security awareness and training, working closely with the Senior Security & Cloud Analyst to resolve security incidents Administer Azure AD / Active Directory, Microsoft Exchange and SharePoint, and create application packages via Intune Create and maintain IT documentation, processes, and procedures, ensuring adherence to IT policies Deliver IT training, including new joiner inductions and ongoing user training Support and mentor junior team members through knowledge sharing Experience and skills required for the role of IT Support Analyst: 3-5 years' experience in an IT support role Microsoft (or similar) certifications are desirable Strong technical knowledge of Microsoft technologies, including Office 365, Windows 11, Intune, MS Defender, Exchange, SharePoint, and Active Directory / Azure AD Knowledge of the UK banking or financial services environment Experience supporting mobile devices (Apple and Android) and CRM systems, preferably Microsoft Dynamics Ability to prioritise workload, work independently, and remain self-motivated Strong analytical and problem-solving skills, with the ability to identify business risks and escalate appropriately Excellent communication and relationship management skills, able to explain technical issues to both technical and non-technical users High attention to detail with a proactive, can-do attitude For more information regarding the role of IT Support Analyst please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Job Title: Digital Systems Engineer Location: London / Hybrid Salary : £45,000 - £55,000 per annum based upon experience plus discretionary bonus and comprehensive benefits Job Type: Full Time, Permanent techUK Overview: techUK is the trade association which brings together people, companies and organisations to realise the positive outcomes of what digital technology can achieve. With over 1100 members (the majority of which are SMEs) across the UK, techUK creates a network for innovation and collaboration across business, government and stakeholders to provide a better future for people, society, the economy and the planet. By providing expertise and insight, we support our members, partners and stakeholders as they prepare the UK for what comes next in a constantly changing world. Role purpose: We're looking for a Digital Systems Engineer to design, build, and continuously improve the internal digital tools that support our members and staff. Working as part of our Digital Team, you'll take a hands-on role in developing and maintaining our CRM, digital product stack and associated products and systems, building integrations and automations, and ensuring our tools are reliable, well-designed, and genuinely useful for the people who rely on them every day. Key Responsibilities: Design, build and improve internal systems: Customise and extend our Microsoft Dynamics 365 CRM Build and maintain integrations between systems using APIs Develop automations and backend services (e.g. Azure Functions) Improve system reliability, performance, and data quality Own internal digital products: Work with a Business Analyst and stakeholders to understand user needs Translate requirements into well-designed technical solutions Deliver changes iteratively and measure their impact Balance short-term fixes with longer-term improvements Support and enable colleagues: Act as a point of escalation for technical issues with internal tools Investigate and resolve problems efficiently Provide training, documentation, and guidance to help teams work confidently with digital systems Contribute to the wider digital team: Help shape standards, ways of working, and technical direction Share knowledge and support colleagues across the team Identify opportunities where digital tools can deliver meaningful improvements About you: Skills, Knowledge and Expertise: Essential Knowledge and Experience: Experience designing and maintaining internal digital systems Strong understanding of APIs, integrations, and data flows Ability to work closely with non-technical users and stakeholders A pragmatic, user-centred approach to building digital tools Programming experience Desired Knowledge and Experience: Experience with Microsoft Dynamics 365 or similar CRM platforms Experience building cloud-based services or automations (e.g. Azure) Experience working in small teams or resource-constrained environments Additional Information: This is a full time role based out of techUK's London offices, however techUK operates a flexible working policy. This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances. The successful candidate must have permission to work in the UK prior to the commencement of employment. About techUK techUK is a membership organisation that brings together people, companies and organisations to realise the positive outcomes of what digital technology can achieve in collaboration with our sister company (url removed). We collaborate across business, government and stakeholders to fulfil the potential of technology to deliver a stronger society and more sustainable future. By providing expertise and insight, we support our members, partners and stakeholders as they prepare the UK for what comes next in a constantly changing world. Please click APPLY to be redirected to our website to apply for this role. Candidates with experience of: IT Systems Engineer, Infrastructure Engineer, AWS Systems Engineer, IT Infrastructure Systems Engineer, Technical Developer, Digital Systems, Internal Systems IT Engineer may also be considered for this role.
Jan 30, 2026
Full time
Job Title: Digital Systems Engineer Location: London / Hybrid Salary : £45,000 - £55,000 per annum based upon experience plus discretionary bonus and comprehensive benefits Job Type: Full Time, Permanent techUK Overview: techUK is the trade association which brings together people, companies and organisations to realise the positive outcomes of what digital technology can achieve. With over 1100 members (the majority of which are SMEs) across the UK, techUK creates a network for innovation and collaboration across business, government and stakeholders to provide a better future for people, society, the economy and the planet. By providing expertise and insight, we support our members, partners and stakeholders as they prepare the UK for what comes next in a constantly changing world. Role purpose: We're looking for a Digital Systems Engineer to design, build, and continuously improve the internal digital tools that support our members and staff. Working as part of our Digital Team, you'll take a hands-on role in developing and maintaining our CRM, digital product stack and associated products and systems, building integrations and automations, and ensuring our tools are reliable, well-designed, and genuinely useful for the people who rely on them every day. Key Responsibilities: Design, build and improve internal systems: Customise and extend our Microsoft Dynamics 365 CRM Build and maintain integrations between systems using APIs Develop automations and backend services (e.g. Azure Functions) Improve system reliability, performance, and data quality Own internal digital products: Work with a Business Analyst and stakeholders to understand user needs Translate requirements into well-designed technical solutions Deliver changes iteratively and measure their impact Balance short-term fixes with longer-term improvements Support and enable colleagues: Act as a point of escalation for technical issues with internal tools Investigate and resolve problems efficiently Provide training, documentation, and guidance to help teams work confidently with digital systems Contribute to the wider digital team: Help shape standards, ways of working, and technical direction Share knowledge and support colleagues across the team Identify opportunities where digital tools can deliver meaningful improvements About you: Skills, Knowledge and Expertise: Essential Knowledge and Experience: Experience designing and maintaining internal digital systems Strong understanding of APIs, integrations, and data flows Ability to work closely with non-technical users and stakeholders A pragmatic, user-centred approach to building digital tools Programming experience Desired Knowledge and Experience: Experience with Microsoft Dynamics 365 or similar CRM platforms Experience building cloud-based services or automations (e.g. Azure) Experience working in small teams or resource-constrained environments Additional Information: This is a full time role based out of techUK's London offices, however techUK operates a flexible working policy. This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances. The successful candidate must have permission to work in the UK prior to the commencement of employment. About techUK techUK is a membership organisation that brings together people, companies and organisations to realise the positive outcomes of what digital technology can achieve in collaboration with our sister company (url removed). We collaborate across business, government and stakeholders to fulfil the potential of technology to deliver a stronger society and more sustainable future. By providing expertise and insight, we support our members, partners and stakeholders as they prepare the UK for what comes next in a constantly changing world. Please click APPLY to be redirected to our website to apply for this role. Candidates with experience of: IT Systems Engineer, Infrastructure Engineer, AWS Systems Engineer, IT Infrastructure Systems Engineer, Technical Developer, Digital Systems, Internal Systems IT Engineer may also be considered for this role.
Big Red Recruitment Midlands Limited
Gloucester, Gloucestershire
Are you a Business Analyst looking for a varied role working across multiple departments to help drive IT change throughout the business? You'll join a leading organisation in sustainable, reusable plastic solutions, driving the circular economy forward through innovation in packaging and logistics. As a Business Analyst, you'll join the Technology & Transformation team and help shape projects, process, and IT systems. As a key bridge between IT and business operations, you ll be involved in every phase of digital solution delivery. From requirements gathering through to testing, configuration, and adoption. What you ll be doing: Collaborating with business teams and IT stakeholders to elicit and document system requirements. Conducting process mapping, gap analysis, and solution design to support digital transformation. Working on ERP, data reporting tools, and cross-functional business platforms. Supporting system testing, training, and change management initiatives. Advising on performance optimisation and user experience improvements. Ideally you'll have the following experience: Strong experience as a Business Analyst or Systems Analyst in IT environments. Exposure to enterprise systems (ERP/CRM/Manufacturing). Great communication and stakeholder management skills. The ability to travel across the UK and Europe as required. What you ll get: Salary up to £60,000 depending on experience 25 days holiday + bank holidays Company pension scheme Flexible working arrangements with roughly 2 days in office per month in Gloucester Ongoing training and development support If this sounds of interest, click apply and as we have interview slots available! Note: Unfortunately we cannot provide visa sponsorship for this role. All applicants must be located within a commutable distance to Gloucester and have permanent residency in the UK. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Jan 30, 2026
Full time
Are you a Business Analyst looking for a varied role working across multiple departments to help drive IT change throughout the business? You'll join a leading organisation in sustainable, reusable plastic solutions, driving the circular economy forward through innovation in packaging and logistics. As a Business Analyst, you'll join the Technology & Transformation team and help shape projects, process, and IT systems. As a key bridge between IT and business operations, you ll be involved in every phase of digital solution delivery. From requirements gathering through to testing, configuration, and adoption. What you ll be doing: Collaborating with business teams and IT stakeholders to elicit and document system requirements. Conducting process mapping, gap analysis, and solution design to support digital transformation. Working on ERP, data reporting tools, and cross-functional business platforms. Supporting system testing, training, and change management initiatives. Advising on performance optimisation and user experience improvements. Ideally you'll have the following experience: Strong experience as a Business Analyst or Systems Analyst in IT environments. Exposure to enterprise systems (ERP/CRM/Manufacturing). Great communication and stakeholder management skills. The ability to travel across the UK and Europe as required. What you ll get: Salary up to £60,000 depending on experience 25 days holiday + bank holidays Company pension scheme Flexible working arrangements with roughly 2 days in office per month in Gloucester Ongoing training and development support If this sounds of interest, click apply and as we have interview slots available! Note: Unfortunately we cannot provide visa sponsorship for this role. All applicants must be located within a commutable distance to Gloucester and have permanent residency in the UK. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Data Reporting Analyst Permanent - 45k - 50k Location: Hybrid - Fleet, 2/3 days a week Your new company A leading Social Enterprise, which helps fund investments to entrepreneurs and high growth businesses, is currently looking for a Data Reporting Analyst to help support the FP&A with the embedding of Power BI, and the delivery of MI data across the business. This is a small, professional team. Your new role The role will be responsible for internal and external MI data and stakeholder reporting, working closely with the Finance Team and regional business teams. This role will involve gathering, validating & submitting MI data from various sources using a range of tools and presenting the outputs in clear and meaningful fund performance reports to strict deadlines. Deliver all MI data and financial stakeholder reporting & submissions in accordance with published timetables. Liaise with internal teams to ensure deadlines & requirements are understood, planned for & met. Lead extraction, validation & cleansing of MI data from CRM, Finance systems & Excel files, ensuring data is accurate, complete & to deadlines. Work to help embed Power BI throughout the organisation. Work with the Head of FP&A to publish data & reports in Power BI to meet both stakeholder and Regional Heads' requirements. Develop MI reports to meet evolving needs of the business, automating where possible and driving all data into a system. Perform SQL data mining and data manipulation. Act as point of contact for all reporting requirements. Submit information for all audits, including the annual audits. What you'll need to succeed At least 3+ years' experience in a data-focussed role producing MI, reporting packs & dashboards including robust controls and validation checks Advanced Power Pivot / Power BI skills & Excel with excellent presentation skills Excellent organisational & communication skills High attention to detail and accuracy Knowledge of funds management, AI & SQL an advantage What you'll get in return Salary between 45,000 and 50,000. 25 days' holiday, plus bank holidays, plus a birthday, plus 1 day for social responsibility 8% pension contribution by the company And more! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jan 30, 2026
Full time
Data Reporting Analyst Permanent - 45k - 50k Location: Hybrid - Fleet, 2/3 days a week Your new company A leading Social Enterprise, which helps fund investments to entrepreneurs and high growth businesses, is currently looking for a Data Reporting Analyst to help support the FP&A with the embedding of Power BI, and the delivery of MI data across the business. This is a small, professional team. Your new role The role will be responsible for internal and external MI data and stakeholder reporting, working closely with the Finance Team and regional business teams. This role will involve gathering, validating & submitting MI data from various sources using a range of tools and presenting the outputs in clear and meaningful fund performance reports to strict deadlines. Deliver all MI data and financial stakeholder reporting & submissions in accordance with published timetables. Liaise with internal teams to ensure deadlines & requirements are understood, planned for & met. Lead extraction, validation & cleansing of MI data from CRM, Finance systems & Excel files, ensuring data is accurate, complete & to deadlines. Work to help embed Power BI throughout the organisation. Work with the Head of FP&A to publish data & reports in Power BI to meet both stakeholder and Regional Heads' requirements. Develop MI reports to meet evolving needs of the business, automating where possible and driving all data into a system. Perform SQL data mining and data manipulation. Act as point of contact for all reporting requirements. Submit information for all audits, including the annual audits. What you'll need to succeed At least 3+ years' experience in a data-focussed role producing MI, reporting packs & dashboards including robust controls and validation checks Advanced Power Pivot / Power BI skills & Excel with excellent presentation skills Excellent organisational & communication skills High attention to detail and accuracy Knowledge of funds management, AI & SQL an advantage What you'll get in return Salary between 45,000 and 50,000. 25 days' holiday, plus bank holidays, plus a birthday, plus 1 day for social responsibility 8% pension contribution by the company And more! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job Title: Junior Data Analyst / Data Processor Location: Loughborough Salary: Up to £30,000 Working Arrangement: Hybrid working options available (2-3 days per week remote after probation) Job Summary SF are partnering with our client in Loughborough to recruit a highly motivated, detail-oriented Junior Data Analyst / Data Processor. This role combines accurate data management with analytical insight to support data-driven decision-making across the business. You will be responsible for processing, validating, and interpreting data, generating reports, and providing actionable insights that enable our client's teams to optimise campaigns, engage customers effectively, and drive organisational success. This role requires strong analytical skills, proficiency in Excel and data tools, attention to detail, and the ability to communicate insights to both technical and non-technical stakeholders. Key Responsibilities Data Collection & Management Collect, compile, and maintain data from multiple sources including internal databases, spreadsheets, and external providers. Ensure data accuracy and integrity through validation, cleansing, and quality checks. Maintain and update databases while ensuring data confidentiality and compliance with GDPR and other data protection regulations. Data Processing & Transformation Process large volumes of data accurately within agreed deadlines. Assist in developing and implementing data preprocessing pipelines using Excel, Power Query, and other tools. Identify and correct errors or discrepancies in datasets. Data Analysis & Interpretation Perform exploratory data analysis to identify trends, patterns, and anomalies. Support the development of basic statistical models and data insights to inform business decisions. Translate findings into actionable recommendations and share insights with internal teams. Reporting & Presentation Prepare, present, and distribute reports, dashboards, and summaries to stakeholders. Assist in automating reporting processes and improving data workflows. Continuous Improvement Suggest improvements to data processes and analysis efficiency. Stay current with industry trends, tools, and best practices in data management and analysis. Skills & Competencies Strong attention to detail and accuracy. Good organisational and time-management skills. Ability to work with large datasets. Proficient in Excel, Power Query, and comfortable using data entry systems. Basic analytical, problem-solving, and statistical skills. Ability to work independently and as part of a team. Effective communication skills to share insights with non-technical stakeholders. Experience & Qualifications Bachelor's degree in Data Science, Statistics, Computer Science, or related field. Previous experience in data processing, data analysis, or administration (preferred). Knowledge of data visualization tools such as Power BI (preferred). Familiarity with ETL processes, CRM/ERP systems, or data quality validation. Basic understanding of data protection and information security principles. Desirable Skills Experience with macros, VBA, or scripting for automation. Exposure to reporting and forecasting in a business or agency environment. Interest in continuous learning and applying data insights to business strategy. What We Offer Salary up to £30,000 per annum. Performance-related bonus. 20 days annual leave + 8 bank holidays + Christmas week off. Training and development opportunities. Supportive, collaborative team environment. Flexible hybrid working options (2-3 days per week remote after probation). If you are interested in this exciting opportunity, apply today!
Jan 26, 2026
Full time
Job Title: Junior Data Analyst / Data Processor Location: Loughborough Salary: Up to £30,000 Working Arrangement: Hybrid working options available (2-3 days per week remote after probation) Job Summary SF are partnering with our client in Loughborough to recruit a highly motivated, detail-oriented Junior Data Analyst / Data Processor. This role combines accurate data management with analytical insight to support data-driven decision-making across the business. You will be responsible for processing, validating, and interpreting data, generating reports, and providing actionable insights that enable our client's teams to optimise campaigns, engage customers effectively, and drive organisational success. This role requires strong analytical skills, proficiency in Excel and data tools, attention to detail, and the ability to communicate insights to both technical and non-technical stakeholders. Key Responsibilities Data Collection & Management Collect, compile, and maintain data from multiple sources including internal databases, spreadsheets, and external providers. Ensure data accuracy and integrity through validation, cleansing, and quality checks. Maintain and update databases while ensuring data confidentiality and compliance with GDPR and other data protection regulations. Data Processing & Transformation Process large volumes of data accurately within agreed deadlines. Assist in developing and implementing data preprocessing pipelines using Excel, Power Query, and other tools. Identify and correct errors or discrepancies in datasets. Data Analysis & Interpretation Perform exploratory data analysis to identify trends, patterns, and anomalies. Support the development of basic statistical models and data insights to inform business decisions. Translate findings into actionable recommendations and share insights with internal teams. Reporting & Presentation Prepare, present, and distribute reports, dashboards, and summaries to stakeholders. Assist in automating reporting processes and improving data workflows. Continuous Improvement Suggest improvements to data processes and analysis efficiency. Stay current with industry trends, tools, and best practices in data management and analysis. Skills & Competencies Strong attention to detail and accuracy. Good organisational and time-management skills. Ability to work with large datasets. Proficient in Excel, Power Query, and comfortable using data entry systems. Basic analytical, problem-solving, and statistical skills. Ability to work independently and as part of a team. Effective communication skills to share insights with non-technical stakeholders. Experience & Qualifications Bachelor's degree in Data Science, Statistics, Computer Science, or related field. Previous experience in data processing, data analysis, or administration (preferred). Knowledge of data visualization tools such as Power BI (preferred). Familiarity with ETL processes, CRM/ERP systems, or data quality validation. Basic understanding of data protection and information security principles. Desirable Skills Experience with macros, VBA, or scripting for automation. Exposure to reporting and forecasting in a business or agency environment. Interest in continuous learning and applying data insights to business strategy. What We Offer Salary up to £30,000 per annum. Performance-related bonus. 20 days annual leave + 8 bank holidays + Christmas week off. Training and development opportunities. Supportive, collaborative team environment. Flexible hybrid working options (2-3 days per week remote after probation). If you are interested in this exciting opportunity, apply today!
Prestigious opportunity for an IT Applications Project Analyst with a leading technical consultancy. With a reputation built on over 34 years of successful projects in the UK and Ireland, our purpose is to facilitate the investment and delivery of energy infrastructure projects that positively influence the energy transition. Our Engineers and Consultants support some of the most innovative energy projects across the UK and Ireland, providing design, intellectual, and engineering services to developers, investors, and owner-operators. Employing over 185 professionals across South Manchester, Glasgow, Belfast and Dublin, due to a period of significant growth, we are inviting you to join our success story. This is based in our South Manchester office 5 days a week. As our IT Applications Project Analyst, you will be responsible for: Managing software coding projects for bespoke, in-house programs Translating requirements, developing software specifications and overseeing their implementation Maintenance and troubleshooting of existing programs/databases Supporting our Microsoft 365 environment Interaction with our overseas developers to create new programs/databases Producing software documentation If you possess a combination of some of the following skills, then LET'S TALK! Experience in IT software project management and delivery Systems management and analysis of process requirements Translating requirements, developing software specifications and overseeing their implementation Familiar with the Microsoft 365 environment Knowledge of one or more of Power Apps, Power Automate, Logic Apps, SharePoint, Power BI, Business Central, Dynamics CRM, etc. for development/automation purposes SQL interrogation experience (MySQL and MS SQL) Previous experience deploying software, databases, and websites Systems troubleshooting and testing Familiar with AI concepts and implementation Familiar with Information Security concepts In return, you will be rewarded with ongoing training and career development, a competitive holiday and benefits package including a discretionary bonus up to 20% and access to a company electric car vehicle leasing scheme. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jan 25, 2026
Full time
Prestigious opportunity for an IT Applications Project Analyst with a leading technical consultancy. With a reputation built on over 34 years of successful projects in the UK and Ireland, our purpose is to facilitate the investment and delivery of energy infrastructure projects that positively influence the energy transition. Our Engineers and Consultants support some of the most innovative energy projects across the UK and Ireland, providing design, intellectual, and engineering services to developers, investors, and owner-operators. Employing over 185 professionals across South Manchester, Glasgow, Belfast and Dublin, due to a period of significant growth, we are inviting you to join our success story. This is based in our South Manchester office 5 days a week. As our IT Applications Project Analyst, you will be responsible for: Managing software coding projects for bespoke, in-house programs Translating requirements, developing software specifications and overseeing their implementation Maintenance and troubleshooting of existing programs/databases Supporting our Microsoft 365 environment Interaction with our overseas developers to create new programs/databases Producing software documentation If you possess a combination of some of the following skills, then LET'S TALK! Experience in IT software project management and delivery Systems management and analysis of process requirements Translating requirements, developing software specifications and overseeing their implementation Familiar with the Microsoft 365 environment Knowledge of one or more of Power Apps, Power Automate, Logic Apps, SharePoint, Power BI, Business Central, Dynamics CRM, etc. for development/automation purposes SQL interrogation experience (MySQL and MS SQL) Previous experience deploying software, databases, and websites Systems troubleshooting and testing Familiar with AI concepts and implementation Familiar with Information Security concepts In return, you will be rewarded with ongoing training and career development, a competitive holiday and benefits package including a discretionary bonus up to 20% and access to a company electric car vehicle leasing scheme. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Point Professional Recruitment LTD
Eaton Socon, Cambridgeshire
We are recruiting for an enthusiastic and highly organised Sales Co-Ordinator to join a small, successful and collaborative sales team. This Sales Co-Ordinator role is office based and plays a key part in supporting sales operations, ensuring orders are processed accurately, records are maintained correctly and communication between customers and internal departments runs smoothly. As a Sales Co-Ordinator , you will work closely with the external Sales Team and internal stakeholders to support sales performance, customer satisfaction and operational efficiency. This is a permanent, full-time opportunity offering variety, responsibility and the chance to develop strong product and commercial knowledge in a supportive team environment. The Sales Co-Ordinator role would suit someone who enjoys juggling multiple tasks and being a central point of contact. Main Responsibilities: Act as a key point of contact for the Sales Team, providing day-to-day Sales Co-Ordinator support Liaise with sales representatives and internal analysts regarding sales support, reporting and customer visits Assist with product enquiries, stock availability and lead times Prepare quotations and sales documentation accurately and efficiently Communicate with customers regarding promotions and new product launches Resolve basic customer queries and escalate issues where required Maintain and update customer records and CRM/sales databases Build strong working relationships with distribution partners Provide ad-hoc support to warehouse and internal teams when required Skills / Experience: Previous experience in a Sales Administration, Sales Co-Ordinator or similar administrative role preferred Strong organisational and time management skills Excellent written and verbal communication skills High attention to detail and accuracy Confident using MS Word, Excel and Outlook Ability to use computerised systems (experience of CRM or ERP systems advantageous) Customer-focused with the ability to manage multiple tasks and deadlines Able to work independently and as part of a team Salary & Working Hours: Salary: Competitive (dependent on experience) Hours: Full-time, Monday to Friday Office-based role
Jan 23, 2026
Full time
We are recruiting for an enthusiastic and highly organised Sales Co-Ordinator to join a small, successful and collaborative sales team. This Sales Co-Ordinator role is office based and plays a key part in supporting sales operations, ensuring orders are processed accurately, records are maintained correctly and communication between customers and internal departments runs smoothly. As a Sales Co-Ordinator , you will work closely with the external Sales Team and internal stakeholders to support sales performance, customer satisfaction and operational efficiency. This is a permanent, full-time opportunity offering variety, responsibility and the chance to develop strong product and commercial knowledge in a supportive team environment. The Sales Co-Ordinator role would suit someone who enjoys juggling multiple tasks and being a central point of contact. Main Responsibilities: Act as a key point of contact for the Sales Team, providing day-to-day Sales Co-Ordinator support Liaise with sales representatives and internal analysts regarding sales support, reporting and customer visits Assist with product enquiries, stock availability and lead times Prepare quotations and sales documentation accurately and efficiently Communicate with customers regarding promotions and new product launches Resolve basic customer queries and escalate issues where required Maintain and update customer records and CRM/sales databases Build strong working relationships with distribution partners Provide ad-hoc support to warehouse and internal teams when required Skills / Experience: Previous experience in a Sales Administration, Sales Co-Ordinator or similar administrative role preferred Strong organisational and time management skills Excellent written and verbal communication skills High attention to detail and accuracy Confident using MS Word, Excel and Outlook Ability to use computerised systems (experience of CRM or ERP systems advantageous) Customer-focused with the ability to manage multiple tasks and deadlines Able to work independently and as part of a team Salary & Working Hours: Salary: Competitive (dependent on experience) Hours: Full-time, Monday to Friday Office-based role
Marketing Manager - E-Commerce Salary: £60,000 - £70,000 (flexible for exceptional candidates) Location: Sutton Coldfield (office based) Employment Type: Full time Reference: (phone number removed) About the Role Our client - a leading e commerce business in the financial products sector - is looking for an experienced Marketing Manager to take full ownership of their e commerce marketing strategy and performance. This is a senior, commercially focused role with end to end responsibility for driving online growth, increasing customer acquisition, improving conversion, and protecting a premium digital brand . You will lead a specialist in house team, oversee all digital channels, and shape the future of the marketing function as the business continues to scale. Key Responsibilities E commerce Strategy & Growth Define and deliver a commercial e commerce marketing strategy aligned to revenue, margin, and growth targets Identify opportunities to increase traffic, conversion rate, average order value, and customer lifetime value Monitor market trends, customer behaviour, and competitor activity to drive continuous improvement Performance Marketing & Digital Channels Own performance marketing across PPC, paid social, SEO, email and CRM Drive acquisition and retention through highly optimised, data led campaigns Analyse performance metrics including ROAS, CPA, CAC and conversion rates , using insight to maximise ROI Brand, UX & Creative Standards Ensure the online brand presence reflects a trusted, premium e commerce retailer Oversee creative output across website, campaigns, and digital content Work closely with internal teams to improve on site UX, CRO and customer journey performance Team Leadership & Development Lead, develop and mentor an in house team including PPC Analyst, Copywriter, Photographer and Digital Content Creator Restructure and hire where needed (e.g. Website / E commerce Manager) to support growth Create a high performance culture combining creativity, accountability and commercial focus Cross Functional Collaboration Partner with Sales, Purchasing and Development to align marketing activity with stock, pricing and demand Work closely with Development to influence website improvements and platform optimisation React quickly to market and economic changes impacting online demand About You 5-7+ years' experience in marketing, with significant e commerce and digital leadership experience Strong track record of driving online performance and revenue growth Highly competent in PPC, performance marketing, SEO and CRM Commercially driven, analytical, and confident working with data Experienced leading teams and influencing senior stakeholders Detail oriented with a strong understanding of brand trust in online retail Experience in financial products or regulated e commerce environments is advantageous Benefits Competitive salary with flexibility for the right candidate 20-25 days holiday (based on tenure), health plan and pension Office based role within a secure, professional environment Rare opportunity to own and shape the entire e commerce marketing function within a growing, respected business
Jan 23, 2026
Full time
Marketing Manager - E-Commerce Salary: £60,000 - £70,000 (flexible for exceptional candidates) Location: Sutton Coldfield (office based) Employment Type: Full time Reference: (phone number removed) About the Role Our client - a leading e commerce business in the financial products sector - is looking for an experienced Marketing Manager to take full ownership of their e commerce marketing strategy and performance. This is a senior, commercially focused role with end to end responsibility for driving online growth, increasing customer acquisition, improving conversion, and protecting a premium digital brand . You will lead a specialist in house team, oversee all digital channels, and shape the future of the marketing function as the business continues to scale. Key Responsibilities E commerce Strategy & Growth Define and deliver a commercial e commerce marketing strategy aligned to revenue, margin, and growth targets Identify opportunities to increase traffic, conversion rate, average order value, and customer lifetime value Monitor market trends, customer behaviour, and competitor activity to drive continuous improvement Performance Marketing & Digital Channels Own performance marketing across PPC, paid social, SEO, email and CRM Drive acquisition and retention through highly optimised, data led campaigns Analyse performance metrics including ROAS, CPA, CAC and conversion rates , using insight to maximise ROI Brand, UX & Creative Standards Ensure the online brand presence reflects a trusted, premium e commerce retailer Oversee creative output across website, campaigns, and digital content Work closely with internal teams to improve on site UX, CRO and customer journey performance Team Leadership & Development Lead, develop and mentor an in house team including PPC Analyst, Copywriter, Photographer and Digital Content Creator Restructure and hire where needed (e.g. Website / E commerce Manager) to support growth Create a high performance culture combining creativity, accountability and commercial focus Cross Functional Collaboration Partner with Sales, Purchasing and Development to align marketing activity with stock, pricing and demand Work closely with Development to influence website improvements and platform optimisation React quickly to market and economic changes impacting online demand About You 5-7+ years' experience in marketing, with significant e commerce and digital leadership experience Strong track record of driving online performance and revenue growth Highly competent in PPC, performance marketing, SEO and CRM Commercially driven, analytical, and confident working with data Experienced leading teams and influencing senior stakeholders Detail oriented with a strong understanding of brand trust in online retail Experience in financial products or regulated e commerce environments is advantageous Benefits Competitive salary with flexibility for the right candidate 20-25 days holiday (based on tenure), health plan and pension Office based role within a secure, professional environment Rare opportunity to own and shape the entire e commerce marketing function within a growing, respected business
