Jonathan Lee Recruitment
Kingswinford, West Midlands
Are you ready to take your career to the next level in a role that combines data analytics, CRM development, and continuous improvement? This is an exciting opportunity to join a company with over a century of excellence in designing and supplying high-quality products. This role offers a fantastic chance to grow professionally while being part of a forward-thinking organisation. What You Will Do: Run, update, and assist in developing and maintaining business intelligence dashboards and reports. Support data extraction, transformation, and loading (ETL) processes to ensure data accuracy and quality. Assist with day-to-day maintenance of the CRM system, including user accounts, permissions, and data updates. Provide support for user queries, deliver training, and enhance user adoption of the CRM platform. Contribute to small-scale enhancements and improvements to BI and CRM solutions, ensuring efficiency and innovation. Collaborate with the IT team to provide technical support across departments and assist with system upgrades and testing. What You Will Bring: A strong interest in data analytics and CRM systems, with a basic knowledge of SQL and data manipulation. Excellent problem-solving and communication skills, with the ability to work collaboratively in a team environment. Familiarity with reporting or business intelligence tools and previous exposure to a CRM platform. Attention to detail, process-oriented thinking, and a willingness to learn and adapt to new technologies. Proficiency in Microsoft Office products and a proactive approach to continuous improvement. Joining this company means being part of a legacy of innovation and quality that spans over a century. The company is driven by a commitment to excellence and a strategic focus on growth, investment, and outstanding customer service. In this role, you will play a key part in supporting the organisation's goals and contributing to its ongoing success in the UK construction industry and beyond. Location: This role is based at the company's headquarters in Kingswinford. Interested? If you're ready to make your mark as a BI Analyst and thrive in a dynamic and supportive environment, don't wait! Apply now and take the first step towards an exciting new chapter in your career. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Apr 02, 2026
Full time
Are you ready to take your career to the next level in a role that combines data analytics, CRM development, and continuous improvement? This is an exciting opportunity to join a company with over a century of excellence in designing and supplying high-quality products. This role offers a fantastic chance to grow professionally while being part of a forward-thinking organisation. What You Will Do: Run, update, and assist in developing and maintaining business intelligence dashboards and reports. Support data extraction, transformation, and loading (ETL) processes to ensure data accuracy and quality. Assist with day-to-day maintenance of the CRM system, including user accounts, permissions, and data updates. Provide support for user queries, deliver training, and enhance user adoption of the CRM platform. Contribute to small-scale enhancements and improvements to BI and CRM solutions, ensuring efficiency and innovation. Collaborate with the IT team to provide technical support across departments and assist with system upgrades and testing. What You Will Bring: A strong interest in data analytics and CRM systems, with a basic knowledge of SQL and data manipulation. Excellent problem-solving and communication skills, with the ability to work collaboratively in a team environment. Familiarity with reporting or business intelligence tools and previous exposure to a CRM platform. Attention to detail, process-oriented thinking, and a willingness to learn and adapt to new technologies. Proficiency in Microsoft Office products and a proactive approach to continuous improvement. Joining this company means being part of a legacy of innovation and quality that spans over a century. The company is driven by a commitment to excellence and a strategic focus on growth, investment, and outstanding customer service. In this role, you will play a key part in supporting the organisation's goals and contributing to its ongoing success in the UK construction industry and beyond. Location: This role is based at the company's headquarters in Kingswinford. Interested? If you're ready to make your mark as a BI Analyst and thrive in a dynamic and supportive environment, don't wait! Apply now and take the first step towards an exciting new chapter in your career. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Overview We are seeking motivated Business Intelligence Interns to join our analytics and reporting team. This internship provides hands on experience with BI tools, data visualization, and decision support systems, helping businesses make data driven choices. Responsibilities Assist in collecting and organizing large datasets. Support the development of BI dashboards using Power BI/Tableau. Help automate regular reports and KPIs. Collaborate with analysts to prepare insights for stakeholders. Assist in documenting BI processes and workflows. Learn to use SQL for querying and reporting. Support data validation and integrity checks. Help identify patterns and business trends. Contribute to financial and operational analytics projects. Assist in preparing ad hoc reports for leadership. Participate in BI project planning and requirements gathering. Research improvements in visualization techniques. Support integration of BI with ERP/CRM systems. Shadow senior BI developers during project delivery. Assist with predictive analytics and forecasting exercises. Contribute to presentations for client reporting.
Apr 02, 2026
Full time
Overview We are seeking motivated Business Intelligence Interns to join our analytics and reporting team. This internship provides hands on experience with BI tools, data visualization, and decision support systems, helping businesses make data driven choices. Responsibilities Assist in collecting and organizing large datasets. Support the development of BI dashboards using Power BI/Tableau. Help automate regular reports and KPIs. Collaborate with analysts to prepare insights for stakeholders. Assist in documenting BI processes and workflows. Learn to use SQL for querying and reporting. Support data validation and integrity checks. Help identify patterns and business trends. Contribute to financial and operational analytics projects. Assist in preparing ad hoc reports for leadership. Participate in BI project planning and requirements gathering. Research improvements in visualization techniques. Support integration of BI with ERP/CRM systems. Shadow senior BI developers during project delivery. Assist with predictive analytics and forecasting exercises. Contribute to presentations for client reporting.
Customer Data Analytics - Senior Consultant Why Join frog? Since June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. frog Data Join our frog data team and help shape the future of data and AI consulting. We help brands unlock the value and power of data and AI - through the lense of customer experience. You'll work at the intersection our solutions focus on CX Data and AI, strategy, activation & personalisation, analytics, insights, measurement and advanced data science, turning complex data into transformative solutions that drive real impact. If you're passionate about using data and AI to create smarter, more human experiences, this is your opportunity to lead change and make a difference. An Overview Of The Role We are seeking a skilled Senior Consultant with hands-on experience helping organisations deliver value within customer, marketing or commercial domains through data and insights. The ideal candidate will have extensive experience in one (or more) of the following areas: customer behaviour analytics, marketing, commercial, web, or product analytics, and possess domain knowledge in marketing, customer, digital, and commercial sectors. Additionally, the candidate should have strong project management and people management skills. What We Look For We are seeking a skilled Senior Consultant experienced in one or more data-related roles-such as Data Analyst, Data Scientist, Data Architect, or Data Strategist. You will have a combination of some of the following personal and professional attributes: CX Data & Insights SME - Hands-on experience working with data within behaviour analytics, marketing, CRM, commercial, web, CDPs or product analytics with core focus in customer experience. Familiar with a range of 1st, 2nd and 3rd party data sources - including transactional/EPOS, digital, retailer, social, loyalty etc Delivery Excellence - Experience developing and implementing insight solutions, MarTech / data driven CX solutions or ML/AL solutions. Proven experience owning workstreams including planning, execution, and successful delivery of insights or AI/ML POCs, MVPs and production grade solutions. Data Visualisation Experience - Utilise visualisation tools such as Power BI or Tableau to present data insights effectively. Cloud expertise - Knowledge of cloud platforms (e.g. AWS, GCP, Azure) and tools for data analytics or data science, and experience with data modelling and data management Collaborative team player- Collaborate with cross-functional teams to understand business challenges and create valuables products/solutions Excellent Communicator - Strong written communication, presentation and data driven storytelling skills, with the ability to communicate complex ideas clearly to stakeholders Innovative Mind - A strong interest and experience with the latest advancements in data, AI, machine learning, and data science space It Would Be a Bonus If You Have Experience in primary growth sectors; CPR (Consumer Products & Retail), ETU (Energy, Utilities, and Telecommunications), and PS (Public Sector). Familiarity with Agentic AI Client delivery experience (for either internal or external customers) Familiarity with data analytics tools or programming languages (such as Python, SQL or R) Familiarity with ethical considerations and best practices in data analytics, AI and data science. People Manager -People management skills, including mentoring, guiding, and developing junior team members. Need To Know We don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. About Capgemini Invent Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.
Apr 02, 2026
Full time
Customer Data Analytics - Senior Consultant Why Join frog? Since June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. frog Data Join our frog data team and help shape the future of data and AI consulting. We help brands unlock the value and power of data and AI - through the lense of customer experience. You'll work at the intersection our solutions focus on CX Data and AI, strategy, activation & personalisation, analytics, insights, measurement and advanced data science, turning complex data into transformative solutions that drive real impact. If you're passionate about using data and AI to create smarter, more human experiences, this is your opportunity to lead change and make a difference. An Overview Of The Role We are seeking a skilled Senior Consultant with hands-on experience helping organisations deliver value within customer, marketing or commercial domains through data and insights. The ideal candidate will have extensive experience in one (or more) of the following areas: customer behaviour analytics, marketing, commercial, web, or product analytics, and possess domain knowledge in marketing, customer, digital, and commercial sectors. Additionally, the candidate should have strong project management and people management skills. What We Look For We are seeking a skilled Senior Consultant experienced in one or more data-related roles-such as Data Analyst, Data Scientist, Data Architect, or Data Strategist. You will have a combination of some of the following personal and professional attributes: CX Data & Insights SME - Hands-on experience working with data within behaviour analytics, marketing, CRM, commercial, web, CDPs or product analytics with core focus in customer experience. Familiar with a range of 1st, 2nd and 3rd party data sources - including transactional/EPOS, digital, retailer, social, loyalty etc Delivery Excellence - Experience developing and implementing insight solutions, MarTech / data driven CX solutions or ML/AL solutions. Proven experience owning workstreams including planning, execution, and successful delivery of insights or AI/ML POCs, MVPs and production grade solutions. Data Visualisation Experience - Utilise visualisation tools such as Power BI or Tableau to present data insights effectively. Cloud expertise - Knowledge of cloud platforms (e.g. AWS, GCP, Azure) and tools for data analytics or data science, and experience with data modelling and data management Collaborative team player- Collaborate with cross-functional teams to understand business challenges and create valuables products/solutions Excellent Communicator - Strong written communication, presentation and data driven storytelling skills, with the ability to communicate complex ideas clearly to stakeholders Innovative Mind - A strong interest and experience with the latest advancements in data, AI, machine learning, and data science space It Would Be a Bonus If You Have Experience in primary growth sectors; CPR (Consumer Products & Retail), ETU (Energy, Utilities, and Telecommunications), and PS (Public Sector). Familiarity with Agentic AI Client delivery experience (for either internal or external customers) Familiarity with data analytics tools or programming languages (such as Python, SQL or R) Familiarity with ethical considerations and best practices in data analytics, AI and data science. People Manager -People management skills, including mentoring, guiding, and developing junior team members. Need To Know We don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. About Capgemini Invent Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.
Senior Data Analyst CRM Migration SQL Focus 9-Month FTC Location: London (Hybrid 2 days onsite) Contract: 9-month fixed-term Immediate start Available now and ready to make an impact on a major CRM transformation? We re supporting a purpose-led organisation undergoing a migration from Dynamics 365 to Salesforce. They re looking for a Senior Data Analyst to play a key role in preparing, analysing, and validating data to ensure a smooth and effective transition. This is a hands-on role where you ll work across teams to resolve data issues, shape migration decisions, and influence how data is structured and used going forward. The role Use advanced SQL to extract, interrogate, and validate complex datasets Identify, investigate, and help resolve data quality issues in source systems Work closely with business stakeholders to provide insight and context for data fixes Support decisions around data retention, cleansing, and migration scope Review existing reporting to inform migration approach and future reporting needs What you ll bring Strong SQL skills with experience working on large, complex databases Proven ability to analyse and interpret data for both technical and non-technical audiences Experience working with CRM systems (Dynamics 365, Salesforce, or similar) A structured, problem-solving approach to data quality and reconciliation Nice to have: Experience supporting or delivering data migration projects Power BI (including DAX and Power Query) Exposure to data governance or data privacy practices Why apply? Play a central role in a high-profile transformation programme Work in a collaborative, data-led environment where your insights matter Opportunity to shape data quality, structure, and reporting for the future state Immediate start with quick impact and visibility If you re ready to step into a high-impact role and get stuck into meaningful data challenges from day one, let s talk.
Apr 02, 2026
Full time
Senior Data Analyst CRM Migration SQL Focus 9-Month FTC Location: London (Hybrid 2 days onsite) Contract: 9-month fixed-term Immediate start Available now and ready to make an impact on a major CRM transformation? We re supporting a purpose-led organisation undergoing a migration from Dynamics 365 to Salesforce. They re looking for a Senior Data Analyst to play a key role in preparing, analysing, and validating data to ensure a smooth and effective transition. This is a hands-on role where you ll work across teams to resolve data issues, shape migration decisions, and influence how data is structured and used going forward. The role Use advanced SQL to extract, interrogate, and validate complex datasets Identify, investigate, and help resolve data quality issues in source systems Work closely with business stakeholders to provide insight and context for data fixes Support decisions around data retention, cleansing, and migration scope Review existing reporting to inform migration approach and future reporting needs What you ll bring Strong SQL skills with experience working on large, complex databases Proven ability to analyse and interpret data for both technical and non-technical audiences Experience working with CRM systems (Dynamics 365, Salesforce, or similar) A structured, problem-solving approach to data quality and reconciliation Nice to have: Experience supporting or delivering data migration projects Power BI (including DAX and Power Query) Exposure to data governance or data privacy practices Why apply? Play a central role in a high-profile transformation programme Work in a collaborative, data-led environment where your insights matter Opportunity to shape data quality, structure, and reporting for the future state Immediate start with quick impact and visibility If you re ready to step into a high-impact role and get stuck into meaningful data challenges from day one, let s talk.
Job Description ️ Assist in gathering and documenting business requirements ️ Support analysis of client business processes ️ Prepare workflow diagrams and data flow models ️ Help in preparing requirement specifications ️ Conduct competitor and market research ️ Assist in preparing reports for stakeholders ️ Learn how to translate business needs into IT solutions ️ Support Agile/Scrum planning sessions ️ Gain exposure to ERP/CRM systems ️ Participate in stakeholder meetings ️ Help identify risks and opportunities ️ Learn to use business analysis tools (Jira, Confluence, etc.) ️ Assist in quality assurance and testing phases ️ Contribute to project documentation and presentations ️ Work under the guidance of senior business analysts
Apr 02, 2026
Full time
Job Description ️ Assist in gathering and documenting business requirements ️ Support analysis of client business processes ️ Prepare workflow diagrams and data flow models ️ Help in preparing requirement specifications ️ Conduct competitor and market research ️ Assist in preparing reports for stakeholders ️ Learn how to translate business needs into IT solutions ️ Support Agile/Scrum planning sessions ️ Gain exposure to ERP/CRM systems ️ Participate in stakeholder meetings ️ Help identify risks and opportunities ️ Learn to use business analysis tools (Jira, Confluence, etc.) ️ Assist in quality assurance and testing phases ️ Contribute to project documentation and presentations ️ Work under the guidance of senior business analysts
Senior Consultant, Customer Transformation, UX Product Manager, IXD, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 5 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity This is your chance to join a team that's transforming how businesses connect with their customers. At EY, our Customer Transformation team helps clients reimagine their customer facing functions through developing and implementing Customer & UX strategies, digital solutions, user centric services, operating models, and optimised products, experiences, marketing, and sales. You'll work on exciting projects that shape customer experiences and drive sustainable growth. Your key responsibilities Collaborate with clients to understand the market and customer needs, and business objectives. Define the product vision and strategy, aligning it with business goals and customer needs. Utilise human centred design methodologies to ideate, co design and conceptualise innovative product solutions. Create user journey maps to identify customer pain points and opportunities. Design prototypes to validate solutions. Facilitate workshops to engage and inspire stakeholders in the value of a design led process. Conduct user testing to gather feedback and turn them into actionable steps to refine product solutions. Collect, prioritise and translate comprehensive product requirements into features and user stories. Skilled in creating and maintaining product roadmaps, managing budgets, identifying risks and developing mitigation strategies. Foster open dialogue, active listening, and a culture of innovation to create a collaborative environment, co designing solutions to drive successful outcomes. Work closely with cross functional teams, including UX designers, developers, and business analysts, to ensure alignment on project goals and successful product delivery. Facilitate various client workshops, discussions and effectively present concepts and solutions to multiple stakeholders. Build strong relationships and advocate for user centred design principles, ensuring that the product meets user needs and provides a positive experience. Skills and attributes for success UX Design: proficient in creating prototypes that communicate user requirements effectively, and test prototypes to enhance user satisfaction. Strategic Thinking and Business Acumen: ability to develop and implement strategies and expertise in leveraging strategic thinking to identify opportunities and drive business growth. Strong strategic planning and execution skills. Product Management: ability to manage and deliver products and implementation projects across the entire lifecycle. Strong organisational and time management skills. Strong understanding of user centred design principles, design thinking methodology. Familiarity with project management methodologies (Agile, Waterfall) and experience in leading cross functional teams. Strong analytical, problem solving and creative thinking abilities, with a focus on delivering outcomes and results. A passion for innovation and a relentless drive to deliver exceptional client outcomes. Leverage data to provide companies with fresh insights, empowering the creation of personalised customer experiences. Strong communication and presentation skills, expertise in developing and facilitating client workshops. Ability to create future visions for products and services that inspire and meet service user needs. Stakeholder and Client Engagement and Management: Ability to engage directly with senior client stakeholders. Strong relationship building and interpersonal skills. What we look for Moderate amount of experience in customer practice at Senior Consultant Level. Degree in Business augmented by a qualification in STEM (e.g. Computer Science, UX Design, Product Design, Human Factors Engineering) or a related field. If only one qualification, then proven experience in an augmented or related field e.g., a business degree with a background in technology delivery or UX design Proven track record of designing and delivering successful products or delivering digital transformation projects from strategy to implementation. Experience in working with developers, designers, business analysts, and testers to deliver customer centred technology solutions, digital transformations and design led innovation. Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. Understanding of CMS platforms (e.g. AEM, Sitefinity), CRM platforms (e.g. Microsoft Dynamics, Salesforce), digital and emerging technologies, AI, and data & analytics. Experience with using Figma and Microsoft Azure Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. Are you ready to shape your future with confidence? Apply today. EY Building a better working world
Apr 02, 2026
Full time
Senior Consultant, Customer Transformation, UX Product Manager, IXD, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 5 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity This is your chance to join a team that's transforming how businesses connect with their customers. At EY, our Customer Transformation team helps clients reimagine their customer facing functions through developing and implementing Customer & UX strategies, digital solutions, user centric services, operating models, and optimised products, experiences, marketing, and sales. You'll work on exciting projects that shape customer experiences and drive sustainable growth. Your key responsibilities Collaborate with clients to understand the market and customer needs, and business objectives. Define the product vision and strategy, aligning it with business goals and customer needs. Utilise human centred design methodologies to ideate, co design and conceptualise innovative product solutions. Create user journey maps to identify customer pain points and opportunities. Design prototypes to validate solutions. Facilitate workshops to engage and inspire stakeholders in the value of a design led process. Conduct user testing to gather feedback and turn them into actionable steps to refine product solutions. Collect, prioritise and translate comprehensive product requirements into features and user stories. Skilled in creating and maintaining product roadmaps, managing budgets, identifying risks and developing mitigation strategies. Foster open dialogue, active listening, and a culture of innovation to create a collaborative environment, co designing solutions to drive successful outcomes. Work closely with cross functional teams, including UX designers, developers, and business analysts, to ensure alignment on project goals and successful product delivery. Facilitate various client workshops, discussions and effectively present concepts and solutions to multiple stakeholders. Build strong relationships and advocate for user centred design principles, ensuring that the product meets user needs and provides a positive experience. Skills and attributes for success UX Design: proficient in creating prototypes that communicate user requirements effectively, and test prototypes to enhance user satisfaction. Strategic Thinking and Business Acumen: ability to develop and implement strategies and expertise in leveraging strategic thinking to identify opportunities and drive business growth. Strong strategic planning and execution skills. Product Management: ability to manage and deliver products and implementation projects across the entire lifecycle. Strong organisational and time management skills. Strong understanding of user centred design principles, design thinking methodology. Familiarity with project management methodologies (Agile, Waterfall) and experience in leading cross functional teams. Strong analytical, problem solving and creative thinking abilities, with a focus on delivering outcomes and results. A passion for innovation and a relentless drive to deliver exceptional client outcomes. Leverage data to provide companies with fresh insights, empowering the creation of personalised customer experiences. Strong communication and presentation skills, expertise in developing and facilitating client workshops. Ability to create future visions for products and services that inspire and meet service user needs. Stakeholder and Client Engagement and Management: Ability to engage directly with senior client stakeholders. Strong relationship building and interpersonal skills. What we look for Moderate amount of experience in customer practice at Senior Consultant Level. Degree in Business augmented by a qualification in STEM (e.g. Computer Science, UX Design, Product Design, Human Factors Engineering) or a related field. If only one qualification, then proven experience in an augmented or related field e.g., a business degree with a background in technology delivery or UX design Proven track record of designing and delivering successful products or delivering digital transformation projects from strategy to implementation. Experience in working with developers, designers, business analysts, and testers to deliver customer centred technology solutions, digital transformations and design led innovation. Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. Understanding of CMS platforms (e.g. AEM, Sitefinity), CRM platforms (e.g. Microsoft Dynamics, Salesforce), digital and emerging technologies, AI, and data & analytics. Experience with using Figma and Microsoft Azure Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. Are you ready to shape your future with confidence? Apply today. EY Building a better working world
IT Talent Solutions Ltd
Milton Keynes, Buckinghamshire
Integration Analyst / Architect (Systems & Middleware) We are seeking a technically strong Integration Analyst to design, deliver, and support integrations across enterprise systems. You will work closely with IT teams, vendors, and business stakeholders to ensure reliable data flows, robust interfaces, and scalable system integrations. Key Responsibilities Analyse business requirements and translate them into technical designs and integration specifications Design and support system-to-system integrations across applications, databases, and platforms Work with developers, architects, infrastructure teams, and third-party vendors to deliver integrations Build and troubleshoot integrations using APIs, middleware, and integration patterns Resolve integration issues across environments (UAT, pre-prod, production) Ensure unit, integration, and end-to-end testing is completed by vendors and validated with QA Produce clear technical and functional documentation (data flows, mappings, interfaces) Monitor integration performance and identify opportunities for optimisation and improvement Provide technical guidance and post-implementation support to users and operational teams Required Technical Skills & Experience 5+ years' experience in systems integration, technical analysis, or lead development Strong experience with middleware, APIs, and integration patterns Solid knowledge of REST, SOAP, JSON, XML, data mapping and transformation Proficiency in SQL, data modelling, and reporting (e.g. SSRS) Experience with Java, AS400 environments, and enterprise systems Strong UML and systems modelling skills (workflows, interfaces, data flows) Hands-on experience producing technical and functional design documentation Experience working in Agile / TDD environments Desirable Exposure to ERP and CRM systems Understanding of application security best practices Experience with cloud integration platforms (Azure preferred) Personal Attributes Strong analytical and problem-solving mindset Confident communicator able to work across technical and non-technical teams Organised, adaptable, and able to work autonomously under pressure High attention to detail with a strong sense of ownership
Apr 02, 2026
Full time
Integration Analyst / Architect (Systems & Middleware) We are seeking a technically strong Integration Analyst to design, deliver, and support integrations across enterprise systems. You will work closely with IT teams, vendors, and business stakeholders to ensure reliable data flows, robust interfaces, and scalable system integrations. Key Responsibilities Analyse business requirements and translate them into technical designs and integration specifications Design and support system-to-system integrations across applications, databases, and platforms Work with developers, architects, infrastructure teams, and third-party vendors to deliver integrations Build and troubleshoot integrations using APIs, middleware, and integration patterns Resolve integration issues across environments (UAT, pre-prod, production) Ensure unit, integration, and end-to-end testing is completed by vendors and validated with QA Produce clear technical and functional documentation (data flows, mappings, interfaces) Monitor integration performance and identify opportunities for optimisation and improvement Provide technical guidance and post-implementation support to users and operational teams Required Technical Skills & Experience 5+ years' experience in systems integration, technical analysis, or lead development Strong experience with middleware, APIs, and integration patterns Solid knowledge of REST, SOAP, JSON, XML, data mapping and transformation Proficiency in SQL, data modelling, and reporting (e.g. SSRS) Experience with Java, AS400 environments, and enterprise systems Strong UML and systems modelling skills (workflows, interfaces, data flows) Hands-on experience producing technical and functional design documentation Experience working in Agile / TDD environments Desirable Exposure to ERP and CRM systems Understanding of application security best practices Experience with cloud integration platforms (Azure preferred) Personal Attributes Strong analytical and problem-solving mindset Confident communicator able to work across technical and non-technical teams Organised, adaptable, and able to work autonomously under pressure High attention to detail with a strong sense of ownership
Randstad Perm Professionals
Solihull, West Midlands
We are partnering with a global leader in healthcare and med-tech, in their search for a Senior Financial Analyst. This is a 6-month temporary rolebased in Solihulloffering a hybrid working model (4 days in office) and an hourly rate equivalent of £60,000 per annum. Key Responsibilities Rebate Management: Own the end-to-end rebate and deferred revenue processes, including SAP configuration, monthly balance sheet reconciliations, and complex customer settlements. Financial Control: Perform stringent due diligence and internal authorisation processes for high-volume, frequent customer draw downs. Business Partnering: Act as a trusted finance partner to the UKIE CRM team, providing succinct data outputs to influence key business outcomes. Process Improvement: Support the implementation of a new customer-facing portal and build models to streamline department-wide reporting and data validation. Financial Operations: Support cyclical processes including month-end reporting, balance sheet reconciliations, and the calculation of employee/agent commissions. Compliance: Ensure all activities adhere to the internal and external audit procedures, identifying and correcting any deviations. This role could be right for you if you have: Qualifications: While a Qualified candidate is preferred, Qualified by Experience candidates with a strong track record of instigating positive change will be considered. Technical Skills: Substantial finance experience, specifically with balance sheet reconciliations and large data handling. Systems Expertise: High proficiency in Excel is essential. Experience with SAP, PowerBI, or financial forecasting systems. Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
Apr 01, 2026
Seasonal
We are partnering with a global leader in healthcare and med-tech, in their search for a Senior Financial Analyst. This is a 6-month temporary rolebased in Solihulloffering a hybrid working model (4 days in office) and an hourly rate equivalent of £60,000 per annum. Key Responsibilities Rebate Management: Own the end-to-end rebate and deferred revenue processes, including SAP configuration, monthly balance sheet reconciliations, and complex customer settlements. Financial Control: Perform stringent due diligence and internal authorisation processes for high-volume, frequent customer draw downs. Business Partnering: Act as a trusted finance partner to the UKIE CRM team, providing succinct data outputs to influence key business outcomes. Process Improvement: Support the implementation of a new customer-facing portal and build models to streamline department-wide reporting and data validation. Financial Operations: Support cyclical processes including month-end reporting, balance sheet reconciliations, and the calculation of employee/agent commissions. Compliance: Ensure all activities adhere to the internal and external audit procedures, identifying and correcting any deviations. This role could be right for you if you have: Qualifications: While a Qualified candidate is preferred, Qualified by Experience candidates with a strong track record of instigating positive change will be considered. Technical Skills: Substantial finance experience, specifically with balance sheet reconciliations and large data handling. Systems Expertise: High proficiency in Excel is essential. Experience with SAP, PowerBI, or financial forecasting systems. Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
12 months FTC for a Business Analyst with Salesforce project experience mostly remote with 1-3 days per months onsite required in Central Birmingham Salesforce CRM experience is a must 12 months FTC for a Business Analyst - Salesforce with a competitive salary range of GBP55,000 to GBP65,000. As a key member of our team, you'll be responsible for gathering and leading project requirements from conception to delivery, working closely with stakeholders and product teams to ensure seamless execution. - Translate business needs into clear, actionable user stories - Collaborate with delivery teams to ensure requirements are understood - Drive successful User Acceptance Testing to deliver solutions that meet business needs Preferred Requirements: Lead structured requirements discovery through workshops with business stakeholders Translate business pain points into prioritized user stories with well-defined acceptance criteria Ensure delivery teams have a clear understanding of business objectives and intended outcomes Coordinate and support User Acceptance Testing to validate delivered solutions Contribute to the assessment and evaluation of third-party products where required Preferred Qualifications: Demonstrated experience as a Business Analyst in complex system or platform-based delivery environments Strong capability in requirements elicitation, backlog management, and Agile delivery practices Excellent written and verbal communication skills to engage with both technical and non-technical stakeholders Salesforce Platform experience and CRM project work required Interviews available over the next 2 weeks
Apr 01, 2026
Full time
12 months FTC for a Business Analyst with Salesforce project experience mostly remote with 1-3 days per months onsite required in Central Birmingham Salesforce CRM experience is a must 12 months FTC for a Business Analyst - Salesforce with a competitive salary range of GBP55,000 to GBP65,000. As a key member of our team, you'll be responsible for gathering and leading project requirements from conception to delivery, working closely with stakeholders and product teams to ensure seamless execution. - Translate business needs into clear, actionable user stories - Collaborate with delivery teams to ensure requirements are understood - Drive successful User Acceptance Testing to deliver solutions that meet business needs Preferred Requirements: Lead structured requirements discovery through workshops with business stakeholders Translate business pain points into prioritized user stories with well-defined acceptance criteria Ensure delivery teams have a clear understanding of business objectives and intended outcomes Coordinate and support User Acceptance Testing to validate delivered solutions Contribute to the assessment and evaluation of third-party products where required Preferred Qualifications: Demonstrated experience as a Business Analyst in complex system or platform-based delivery environments Strong capability in requirements elicitation, backlog management, and Agile delivery practices Excellent written and verbal communication skills to engage with both technical and non-technical stakeholders Salesforce Platform experience and CRM project work required Interviews available over the next 2 weeks
Do you want to work for a growing company, offering an excellent salary and benefits package (including flexible working hours) and opportunities for career development?We are actively seeking a Data Analyst / BI Analyst for a highly reputable company in Blackpool.This is a fantastic opportunity to join a very successful business on a permanent basis.The main duties include: Being the primary guardian of data quality across CRM, finance and operational systems. Own and document end-to-end data workflows Identify process inefficiencies and implement improvements. Establish clear data ownership responsibilities across departments. Develop interactive reports and dashboards using Power BI. Support Group Commercial teams to analyse large datasets to uncover trends, patterns, and actionable insights. Communicate findings clearly to both technical and non-technical audiences. Our client is looking for a candidate who has: Proven expertise in Power BI-developing dashboards and managing datasets The ability to work cross-functionally and communicate complex data in a clear, actionable manner Experience of working in a fast-paced environment Experience of working with large multi field datasets Benefits include: Salary (£40k to £45k) 1 day per week working from home Flexible working hours Annual salary reviews 25 days holiday plus bank holidays, rising 1 day per year up to 30 days Progression opportunities Free parking Pension Team events This is an excellent opportunity, not to be missed!Apply online now! We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit and for our privacy policy.
Apr 01, 2026
Full time
Do you want to work for a growing company, offering an excellent salary and benefits package (including flexible working hours) and opportunities for career development?We are actively seeking a Data Analyst / BI Analyst for a highly reputable company in Blackpool.This is a fantastic opportunity to join a very successful business on a permanent basis.The main duties include: Being the primary guardian of data quality across CRM, finance and operational systems. Own and document end-to-end data workflows Identify process inefficiencies and implement improvements. Establish clear data ownership responsibilities across departments. Develop interactive reports and dashboards using Power BI. Support Group Commercial teams to analyse large datasets to uncover trends, patterns, and actionable insights. Communicate findings clearly to both technical and non-technical audiences. Our client is looking for a candidate who has: Proven expertise in Power BI-developing dashboards and managing datasets The ability to work cross-functionally and communicate complex data in a clear, actionable manner Experience of working in a fast-paced environment Experience of working with large multi field datasets Benefits include: Salary (£40k to £45k) 1 day per week working from home Flexible working hours Annual salary reviews 25 days holiday plus bank holidays, rising 1 day per year up to 30 days Progression opportunities Free parking Pension Team events This is an excellent opportunity, not to be missed!Apply online now! We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit and for our privacy policy.
Harnham - Data & Analytics Recruitment
Leicester, Leicestershire
Senior BI Analyst 3 Month Fixed Term Contract (likely to go perm) Hybrid - Leicester (1x Day per week) This is a great opportunity to step into a high-impact Senior BI Analyst role where your work directly shapes operational decision-making. You will play a key role in building scalable reporting, unifying data sources, and delivering insight that drives measurable improvements across customer operations. The Company They are a well-known consumer membership organisation undergoing an exciting period of growth and modernisation. Data is becoming central to how they operate, and they are investing in building stronger, more connected insight across the business. As part of this journey, they are accelerating the maturity of their Operations analytics capability. You will join a collaborative environment where data is valued, change is welcomed, and your recommendations will have real visibility. The Role You will be the driving force behind operational reporting and insight, with a focus on delivery from day one. Key responsibilities include: Building and optimising dashboards covering contact centre and member support performance Connecting multiple data sources to create a single, trusted view of operational metrics Establishing automated, scalable reporting frameworks Analysing performance across email, chat, social, help centre and chatbot channels Identifying trends across SLAs, productivity, backlog, quality and member satisfaction Conducting deep dives into contact drivers, repeat contact, complaints and escalation patterns Turning complex data into clear, actionable insight for stakeholders Working closely with Operations, Product, Data and wider business teams Your Skills and Experience You will bring strong technical capability and a passion for translating data into meaningful action. Essential skills include: Strong SQL capability or similar querying experience Proven experience with BI tools such as Looker or Lightdash Advanced Excel skills for modelling and analysis Experience creating dashboards and automated reporting Ability to manipulate large and complex datasets from multiple systems Strong analytical thinking and problem-solving skills Excellent communication and data storytelling for non-technical stakeholders Desirable: Experience with dbt or modern data transformation tools Exposure to CRM, ticketing or customer contact data Background in customer insight, CX, marketing analytics or operations analytics Experience in fast-paced, high-growth or consumer environments Exposure to Python (nice to have, not essential) What They Offer Competitive day rate or FTC salary that is likely to go permanent Flexible working The chance to influence the design of a future BI capability A role with genuine ownership, visibility and impact How to Apply If this sounds like the right next step for you, apply today to find out more.
Apr 01, 2026
Full time
Senior BI Analyst 3 Month Fixed Term Contract (likely to go perm) Hybrid - Leicester (1x Day per week) This is a great opportunity to step into a high-impact Senior BI Analyst role where your work directly shapes operational decision-making. You will play a key role in building scalable reporting, unifying data sources, and delivering insight that drives measurable improvements across customer operations. The Company They are a well-known consumer membership organisation undergoing an exciting period of growth and modernisation. Data is becoming central to how they operate, and they are investing in building stronger, more connected insight across the business. As part of this journey, they are accelerating the maturity of their Operations analytics capability. You will join a collaborative environment where data is valued, change is welcomed, and your recommendations will have real visibility. The Role You will be the driving force behind operational reporting and insight, with a focus on delivery from day one. Key responsibilities include: Building and optimising dashboards covering contact centre and member support performance Connecting multiple data sources to create a single, trusted view of operational metrics Establishing automated, scalable reporting frameworks Analysing performance across email, chat, social, help centre and chatbot channels Identifying trends across SLAs, productivity, backlog, quality and member satisfaction Conducting deep dives into contact drivers, repeat contact, complaints and escalation patterns Turning complex data into clear, actionable insight for stakeholders Working closely with Operations, Product, Data and wider business teams Your Skills and Experience You will bring strong technical capability and a passion for translating data into meaningful action. Essential skills include: Strong SQL capability or similar querying experience Proven experience with BI tools such as Looker or Lightdash Advanced Excel skills for modelling and analysis Experience creating dashboards and automated reporting Ability to manipulate large and complex datasets from multiple systems Strong analytical thinking and problem-solving skills Excellent communication and data storytelling for non-technical stakeholders Desirable: Experience with dbt or modern data transformation tools Exposure to CRM, ticketing or customer contact data Background in customer insight, CX, marketing analytics or operations analytics Experience in fast-paced, high-growth or consumer environments Exposure to Python (nice to have, not essential) What They Offer Competitive day rate or FTC salary that is likely to go permanent Flexible working The chance to influence the design of a future BI capability A role with genuine ownership, visibility and impact How to Apply If this sounds like the right next step for you, apply today to find out more.
Are you ready to take your career to the next level in a role that combines data analytics, CRM development, and continuous improvement? This is an exciting opportunity to join a company with over a century of excellence in designing and supplying high-quality products. This role offers a fantastic chance to grow professionally while being part of a forward-thinking organisation. What You Will Do: - Run, update, and assist in developing and maintaining business intelligence dashboards and reports. - Support data extraction, transformation, and loading (ETL) processes to ensure data accuracy and quality. - Assist with day-to-day maintenance of the CRM system, including user accounts, permissions, and data updates. - Provide support for user queries, deliver training, and enhance user adoption of the CRM platform. - Contribute to small-scale enhancements and improvements to BI and CRM solutions, ensuring efficiency and innovation. - Collaborate with the IT team to provide technical support across departments and assist with system upgrades and testing. What You Will Bring: - A strong interest in data analytics and CRM systems, with a basic knowledge of SQL and data manipulation. - Excellent problem-solving and communication skills, with the ability to work collaboratively in a team environment. - Familiarity with reporting or business intelligence tools and previous exposure to a CRM platform. - Attention to detail, process-oriented thinking, and a willingness to learn and adapt to new technologies. - Proficiency in Microsoft Office products and a proactive approach to continuous improvement. Joining this company means being part of a legacy of innovation and quality that spans over a century. The company is driven by a commitment to excellence and a strategic focus on growth, investment, and outstanding customer service. In this role, you will play a key part in supporting the organisation's goals and contributing to its ongoing success in the UK construction industry and beyond. Location: This role is based at the company's headquarters in Kingswinford. Interested?: If you're ready to make your mark as a BI Analyst and thrive in a dynamic and supportive environment, don't wait! Apply now and take the first step towards an exciting new chapter in your career. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Mar 26, 2026
Full time
Are you ready to take your career to the next level in a role that combines data analytics, CRM development, and continuous improvement? This is an exciting opportunity to join a company with over a century of excellence in designing and supplying high-quality products. This role offers a fantastic chance to grow professionally while being part of a forward-thinking organisation. What You Will Do: - Run, update, and assist in developing and maintaining business intelligence dashboards and reports. - Support data extraction, transformation, and loading (ETL) processes to ensure data accuracy and quality. - Assist with day-to-day maintenance of the CRM system, including user accounts, permissions, and data updates. - Provide support for user queries, deliver training, and enhance user adoption of the CRM platform. - Contribute to small-scale enhancements and improvements to BI and CRM solutions, ensuring efficiency and innovation. - Collaborate with the IT team to provide technical support across departments and assist with system upgrades and testing. What You Will Bring: - A strong interest in data analytics and CRM systems, with a basic knowledge of SQL and data manipulation. - Excellent problem-solving and communication skills, with the ability to work collaboratively in a team environment. - Familiarity with reporting or business intelligence tools and previous exposure to a CRM platform. - Attention to detail, process-oriented thinking, and a willingness to learn and adapt to new technologies. - Proficiency in Microsoft Office products and a proactive approach to continuous improvement. Joining this company means being part of a legacy of innovation and quality that spans over a century. The company is driven by a commitment to excellence and a strategic focus on growth, investment, and outstanding customer service. In this role, you will play a key part in supporting the organisation's goals and contributing to its ongoing success in the UK construction industry and beyond. Location: This role is based at the company's headquarters in Kingswinford. Interested?: If you're ready to make your mark as a BI Analyst and thrive in a dynamic and supportive environment, don't wait! Apply now and take the first step towards an exciting new chapter in your career. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Job Description We are looking for a highly motivated and enthusiastic Junior RPA Business Analyst to join our local government client in Southwark, London. This is an excellent opportunity for someone keen to learn and grow in Robotic Process Automation (RPA). The successful candidate will receive comprehensive training and support to develop their RPA skills and knowledge. Responsibilities Assist in the analysis and documentation of business processes to identify opportunities for automation. Support the development and implementation of RPA solutions to improve efficiency and productivity. Collaborate with stakeholders to gather requirements and ensure that RPA solutions meet business needs. Participate in training sessions and workshops to deepen Understanding of RPA tools and techniques. Provide support to the RPA development team in designing, testing, and deploying automation solutions. Maintain accurate and up-to-date documentation of RPA processes and solutions. Qualifications Essential GCSE (or equivalent) in English Language and Mathematics. Degree in Business, Information Technology, or a related field. Basic knowledge of programming languages such as Python or JavaScript Advanced skills in Microsoft Office, including Word, Excel, Outlook, Social Media, and CRM systems. Criteria for Shortlisting - About You - What We're Looking for in the Ideal Candidate: Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Basic Understanding of business processes and workflows. Keen interest in technology and automation. Ability to work independently and as part of a team. Willingness to learn and adapt to new tools and technologies. Training Provided: Comprehensive training on RPA tools and techniques. Workshops and hands-on sessions to develop practical RPA skills. Ongoing support and mentorship from experienced RPA professionals. Access to online resources and training materials to enhance learning. Compliance Requirements 3 Years of References Willingness to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment business for this vacancy. We are committed to fostering an inclusive environment that values diversity and equal opportunity in the workplace.
Mar 21, 2026
Contractor
Job Description We are looking for a highly motivated and enthusiastic Junior RPA Business Analyst to join our local government client in Southwark, London. This is an excellent opportunity for someone keen to learn and grow in Robotic Process Automation (RPA). The successful candidate will receive comprehensive training and support to develop their RPA skills and knowledge. Responsibilities Assist in the analysis and documentation of business processes to identify opportunities for automation. Support the development and implementation of RPA solutions to improve efficiency and productivity. Collaborate with stakeholders to gather requirements and ensure that RPA solutions meet business needs. Participate in training sessions and workshops to deepen Understanding of RPA tools and techniques. Provide support to the RPA development team in designing, testing, and deploying automation solutions. Maintain accurate and up-to-date documentation of RPA processes and solutions. Qualifications Essential GCSE (or equivalent) in English Language and Mathematics. Degree in Business, Information Technology, or a related field. Basic knowledge of programming languages such as Python or JavaScript Advanced skills in Microsoft Office, including Word, Excel, Outlook, Social Media, and CRM systems. Criteria for Shortlisting - About You - What We're Looking for in the Ideal Candidate: Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Basic Understanding of business processes and workflows. Keen interest in technology and automation. Ability to work independently and as part of a team. Willingness to learn and adapt to new tools and technologies. Training Provided: Comprehensive training on RPA tools and techniques. Workshops and hands-on sessions to develop practical RPA skills. Ongoing support and mentorship from experienced RPA professionals. Access to online resources and training materials to enhance learning. Compliance Requirements 3 Years of References Willingness to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment business for this vacancy. We are committed to fostering an inclusive environment that values diversity and equal opportunity in the workplace.
