IT Talent Solutions Ltd
Milton Keynes, Buckinghamshire
Integration Analyst / Architect (Systems & Middleware) We are seeking a technically strong Integration Analyst to design, deliver, and support integrations across enterprise systems. You will work closely with IT teams, vendors, and business stakeholders to ensure reliable data flows, robust interfaces, and scalable system integrations. Key Responsibilities Analyse business requirements and translate them into technical designs and integration specifications Design and support system-to-system integrations across applications, databases, and platforms Work with developers, architects, infrastructure teams, and third-party vendors to deliver integrations Build and troubleshoot integrations using APIs, middleware, and integration patterns Resolve integration issues across environments (UAT, pre-prod, production) Ensure unit, integration, and end-to-end testing is completed by vendors and validated with QA Produce clear technical and functional documentation (data flows, mappings, interfaces) Monitor integration performance and identify opportunities for optimisation and improvement Provide technical guidance and post-implementation support to users and operational teams Required Technical Skills & Experience 5+ years' experience in systems integration, technical analysis, or lead development Strong experience with middleware, APIs, and integration patterns Solid knowledge of REST, SOAP, JSON, XML, data mapping and transformation Proficiency in SQL, data modelling, and reporting (e.g. SSRS) Experience with Java, AS400 environments, and enterprise systems Strong UML and systems modelling skills (workflows, interfaces, data flows) Hands-on experience producing technical and functional design documentation Experience working in Agile / TDD environments Desirable Exposure to ERP and CRM systems Understanding of application security best practices Experience with cloud integration platforms (Azure preferred) Personal Attributes Strong analytical and problem-solving mindset Confident communicator able to work across technical and non-technical teams Organised, adaptable, and able to work autonomously under pressure High attention to detail with a strong sense of ownership
Apr 02, 2026
Full time
Integration Analyst / Architect (Systems & Middleware) We are seeking a technically strong Integration Analyst to design, deliver, and support integrations across enterprise systems. You will work closely with IT teams, vendors, and business stakeholders to ensure reliable data flows, robust interfaces, and scalable system integrations. Key Responsibilities Analyse business requirements and translate them into technical designs and integration specifications Design and support system-to-system integrations across applications, databases, and platforms Work with developers, architects, infrastructure teams, and third-party vendors to deliver integrations Build and troubleshoot integrations using APIs, middleware, and integration patterns Resolve integration issues across environments (UAT, pre-prod, production) Ensure unit, integration, and end-to-end testing is completed by vendors and validated with QA Produce clear technical and functional documentation (data flows, mappings, interfaces) Monitor integration performance and identify opportunities for optimisation and improvement Provide technical guidance and post-implementation support to users and operational teams Required Technical Skills & Experience 5+ years' experience in systems integration, technical analysis, or lead development Strong experience with middleware, APIs, and integration patterns Solid knowledge of REST, SOAP, JSON, XML, data mapping and transformation Proficiency in SQL, data modelling, and reporting (e.g. SSRS) Experience with Java, AS400 environments, and enterprise systems Strong UML and systems modelling skills (workflows, interfaces, data flows) Hands-on experience producing technical and functional design documentation Experience working in Agile / TDD environments Desirable Exposure to ERP and CRM systems Understanding of application security best practices Experience with cloud integration platforms (Azure preferred) Personal Attributes Strong analytical and problem-solving mindset Confident communicator able to work across technical and non-technical teams Organised, adaptable, and able to work autonomously under pressure High attention to detail with a strong sense of ownership
On average it takes 5 minutes to apply for this role.Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Our global customer base is exploding and we need your skills to support us on this exciting journey! Don't look back and submit your application before the opportunity passes you by Who we are We're part of Super Group, the NYSE-listed digital gaming company behind some of the world's leading Sports and iGaming brands.At Betway, we're driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds. Founded in 2006, our teams in Guernsey, London, Malta, Germany, Portugal and Spain and are constantly expanding and evolving. Who we're looking for We're on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you'll find a supportive environment where your skills can flourish and your career can soar. Why we need you We're on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.As a Team Manager you'll be supporting the consistent delivery of efficient, accurate and customer-focused support within the contact centre by leading, coaching and developing a team of Customer Service Hosts to deliver an exceptional customer service experience across multiple channels (chat, email and voice). This will help us excel at providing super class customer service to stay ahead of the game.Due to the geographical locations we service, please note that this position entails shift work based on the requirements of the organization and its clients. What you'll be doing As part of your role, your responsibilities will include: People Leadership & Team Development Manage day-to-day operations of a team of Customer Service Hosts. Monitor individual and team performance, ensuring productivity, quality, and service targets are consistently met. Along with the support of a Quality Assessor, perform regular coaching, performance reviews, and one-on-one feedback sessions. Motivate and engage team members through recognition, support, and professional development opportunities. Address behavioural or performance issues in line with company policies. Operational Management Monitor real-time performance and coordinate with Real-Time Analysts (RTAs) to manage agent adherence, coverage, and queue volumes. Ensure alignment with workforce management scheduling and capacity plans. Collaborate with the Operations Manager to implement process improvements and manage escalations effectively. Ensure compliance with internal procedures, industry regulations, and responsible gambling protocols. Customer Experience & Quality Assurance Ensure a high standard of service delivery that aligns with brand values and customer expectations. Conduct quality monitoring and provide feedback to improve service interactions. Manage and resolve escalated customer issues in a timely and professional manner. Act as a point of contact for internal stakeholders in relation to customer support trends or emerging issues. Reporting & Insights Track and report on team KPIs, including CPS (Contacts Per Shift), service levels, CSAT, QA scores, FCR (First Contact Resolution), and adherence. Identify operational trends and provide insights to the Operations Manager for strategic planning. Participate in regular business reviews, sharing team performance updates and action plans. This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives. Essential skills you'll bring to the table The necessary skills that we require for this role include: Fluent in English and Spanish ; able to communicate effectively (read, write and speak fluently) 12 months experience in a customer service/contact centre environment 2 years' experience in a supervisory/leadership role Strong leadership and people management skills Valid work/residence permit for Ceuta Strong working knowledge of customer support operations and key contact centre metrics Familiar with contact centre systems, CRMs and performance dashboards This role require rotating shifts, including evenings, weekends, and public holidays Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope Exceptional attention to detail, ensuring high standards of quality in all outputs Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations Desirable skills you've got up your sleeve It would be great if you also have some of the following skills: In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards Experience in developing and executing customer retention strategies Our values are non-negotiables Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.These competencies are: Adaptability Ownership and accountability Initiating action Resilience Team orientation Integrity Innovation What you'll get back We offer a great variety of personal and professional benefits to help you thrive at Betway and Super Group. This includes: We're dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career. Your hard work and achievements won't go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential. Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from. + Medical insurance + Life Assurance + Income Protection + Pension scheme Be part of that Superclass feeling. At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 18 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.It's all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued. Game on! Should you not hear from us within 2 weeks, please assume your application has not been successful. Betway Group is a proud member of Super Group, who are listed on the New York Stock Exchange (ticker: SGHC). We are a leading provider of innovative and exciting entertainment across sports betting, casino and esports betting. Founded in 2006, our teams in Malta, Guernsey, Spain and London are constantly expanding and evolving.By developing and utilising the very latest technologies,we have remained at the forefront of the online gaming industry, providing innovative and interactive
Apr 02, 2026
Full time
On average it takes 5 minutes to apply for this role.Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Our global customer base is exploding and we need your skills to support us on this exciting journey! Don't look back and submit your application before the opportunity passes you by Who we are We're part of Super Group, the NYSE-listed digital gaming company behind some of the world's leading Sports and iGaming brands.At Betway, we're driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds. Founded in 2006, our teams in Guernsey, London, Malta, Germany, Portugal and Spain and are constantly expanding and evolving. Who we're looking for We're on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you'll find a supportive environment where your skills can flourish and your career can soar. Why we need you We're on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.As a Team Manager you'll be supporting the consistent delivery of efficient, accurate and customer-focused support within the contact centre by leading, coaching and developing a team of Customer Service Hosts to deliver an exceptional customer service experience across multiple channels (chat, email and voice). This will help us excel at providing super class customer service to stay ahead of the game.Due to the geographical locations we service, please note that this position entails shift work based on the requirements of the organization and its clients. What you'll be doing As part of your role, your responsibilities will include: People Leadership & Team Development Manage day-to-day operations of a team of Customer Service Hosts. Monitor individual and team performance, ensuring productivity, quality, and service targets are consistently met. Along with the support of a Quality Assessor, perform regular coaching, performance reviews, and one-on-one feedback sessions. Motivate and engage team members through recognition, support, and professional development opportunities. Address behavioural or performance issues in line with company policies. Operational Management Monitor real-time performance and coordinate with Real-Time Analysts (RTAs) to manage agent adherence, coverage, and queue volumes. Ensure alignment with workforce management scheduling and capacity plans. Collaborate with the Operations Manager to implement process improvements and manage escalations effectively. Ensure compliance with internal procedures, industry regulations, and responsible gambling protocols. Customer Experience & Quality Assurance Ensure a high standard of service delivery that aligns with brand values and customer expectations. Conduct quality monitoring and provide feedback to improve service interactions. Manage and resolve escalated customer issues in a timely and professional manner. Act as a point of contact for internal stakeholders in relation to customer support trends or emerging issues. Reporting & Insights Track and report on team KPIs, including CPS (Contacts Per Shift), service levels, CSAT, QA scores, FCR (First Contact Resolution), and adherence. Identify operational trends and provide insights to the Operations Manager for strategic planning. Participate in regular business reviews, sharing team performance updates and action plans. This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives. Essential skills you'll bring to the table The necessary skills that we require for this role include: Fluent in English and Spanish ; able to communicate effectively (read, write and speak fluently) 12 months experience in a customer service/contact centre environment 2 years' experience in a supervisory/leadership role Strong leadership and people management skills Valid work/residence permit for Ceuta Strong working knowledge of customer support operations and key contact centre metrics Familiar with contact centre systems, CRMs and performance dashboards This role require rotating shifts, including evenings, weekends, and public holidays Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope Exceptional attention to detail, ensuring high standards of quality in all outputs Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations Desirable skills you've got up your sleeve It would be great if you also have some of the following skills: In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards Experience in developing and executing customer retention strategies Our values are non-negotiables Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.These competencies are: Adaptability Ownership and accountability Initiating action Resilience Team orientation Integrity Innovation What you'll get back We offer a great variety of personal and professional benefits to help you thrive at Betway and Super Group. This includes: We're dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career. Your hard work and achievements won't go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential. Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from. + Medical insurance + Life Assurance + Income Protection + Pension scheme Be part of that Superclass feeling. At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 18 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.It's all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued. Game on! Should you not hear from us within 2 weeks, please assume your application has not been successful. Betway Group is a proud member of Super Group, who are listed on the New York Stock Exchange (ticker: SGHC). We are a leading provider of innovative and exciting entertainment across sports betting, casino and esports betting. Founded in 2006, our teams in Malta, Guernsey, Spain and London are constantly expanding and evolving.By developing and utilising the very latest technologies,we have remained at the forefront of the online gaming industry, providing innovative and interactive
Energy & Utilities Business Analyst Position Description The UK energy & utilities industry is going through a period of unprecedented change as the country seeks to meet its net zero ambitions and grapples with deep rooted challenges in our water sector. CGI's Energy & Utilities business is looking to grow our team with additional Business Analysts. Do you want to make an impact on the sector? Are you looking to work with high-profile clients within the UK electricity, gas and water industries? Would you like to be part of a secure, growing company with the scale and strength to take your career to the next level? As a Business Analyst you will be joining CGI's Energy & Utilities team that shapes and delivers solutions across the UK industry - working with a wide range of energy and water companies and related market participants. CGI was selected both as the "Best Very Big Company to Work for in the Technology Industry" by the Sunday Times in 2025 and one of the 'World's Best Employers' by Forbes magazine in 2024. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of talent and inspiring more everyone to pursue careers in our sector. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Your future duties and responsibilities Your role will involve work across the full implementation life-cycle, including analysis and documentation of business and functional requirements, business process analysis, strategic solution recommendations and solution architecture, design, testing and cut-over. You will be involved in defining scope and business priorities for business changes, eliciting requirements, selecting appropriate techniques for the elicitation of detailed requirements and specifying business and system requirements. Required qualifications to be successful in this role To be successful in this role you will have worked within the UK utilities sector within one or more core business areas, undertaking business analysis activities. You will have experience of working in a project environment in addition to any operational roles. You will be familiar with Business Analysis Techniques for the modelling and understanding a business and its operation and identifying and evaluating solutions to business problems. You will have experience of one or more relevant energy & utilities industry solutions from software providers covering core business functions such as customer engagement, sales, pricing, forecasting, billing/CRM, collections, ETRM, MDMS, SCADA, network/outage management, GIS, asset management, workforce management and water quality. You will be a team player with strong communication and presentation skills and an ability to engage at all stakeholder levels. Desirable experience includes: • Experience of working as a Business or Technical Analyst in the energy & utilities industry on assignments supporting business and/or IT transformation. • Experience of current and future industry and regulatory change • Experience of business process mapping/business process re-engineering • Track record of finding innovative solutions to business challenges. • The ability to create and maintain clearly written business requirements and functional system design documentation. • The Ability to multi-task, with experience of working on various projects at any one time. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Apr 01, 2026
Full time
Energy & Utilities Business Analyst Position Description The UK energy & utilities industry is going through a period of unprecedented change as the country seeks to meet its net zero ambitions and grapples with deep rooted challenges in our water sector. CGI's Energy & Utilities business is looking to grow our team with additional Business Analysts. Do you want to make an impact on the sector? Are you looking to work with high-profile clients within the UK electricity, gas and water industries? Would you like to be part of a secure, growing company with the scale and strength to take your career to the next level? As a Business Analyst you will be joining CGI's Energy & Utilities team that shapes and delivers solutions across the UK industry - working with a wide range of energy and water companies and related market participants. CGI was selected both as the "Best Very Big Company to Work for in the Technology Industry" by the Sunday Times in 2025 and one of the 'World's Best Employers' by Forbes magazine in 2024. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of talent and inspiring more everyone to pursue careers in our sector. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Your future duties and responsibilities Your role will involve work across the full implementation life-cycle, including analysis and documentation of business and functional requirements, business process analysis, strategic solution recommendations and solution architecture, design, testing and cut-over. You will be involved in defining scope and business priorities for business changes, eliciting requirements, selecting appropriate techniques for the elicitation of detailed requirements and specifying business and system requirements. Required qualifications to be successful in this role To be successful in this role you will have worked within the UK utilities sector within one or more core business areas, undertaking business analysis activities. You will have experience of working in a project environment in addition to any operational roles. You will be familiar with Business Analysis Techniques for the modelling and understanding a business and its operation and identifying and evaluating solutions to business problems. You will have experience of one or more relevant energy & utilities industry solutions from software providers covering core business functions such as customer engagement, sales, pricing, forecasting, billing/CRM, collections, ETRM, MDMS, SCADA, network/outage management, GIS, asset management, workforce management and water quality. You will be a team player with strong communication and presentation skills and an ability to engage at all stakeholder levels. Desirable experience includes: • Experience of working as a Business or Technical Analyst in the energy & utilities industry on assignments supporting business and/or IT transformation. • Experience of current and future industry and regulatory change • Experience of business process mapping/business process re-engineering • Track record of finding innovative solutions to business challenges. • The ability to create and maintain clearly written business requirements and functional system design documentation. • The Ability to multi-task, with experience of working on various projects at any one time. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Randstad Perm Professionals
Solihull, West Midlands
We are partnering with a global leader in healthcare and med-tech, in their search for a Senior Financial Analyst. This is a 6-month temporary rolebased in Solihulloffering a hybrid working model (4 days in office) and an hourly rate equivalent of £60,000 per annum. Key Responsibilities Rebate Management: Own the end-to-end rebate and deferred revenue processes, including SAP configuration, monthly balance sheet reconciliations, and complex customer settlements. Financial Control: Perform stringent due diligence and internal authorisation processes for high-volume, frequent customer draw downs. Business Partnering: Act as a trusted finance partner to the UKIE CRM team, providing succinct data outputs to influence key business outcomes. Process Improvement: Support the implementation of a new customer-facing portal and build models to streamline department-wide reporting and data validation. Financial Operations: Support cyclical processes including month-end reporting, balance sheet reconciliations, and the calculation of employee/agent commissions. Compliance: Ensure all activities adhere to the internal and external audit procedures, identifying and correcting any deviations. This role could be right for you if you have: Qualifications: While a Qualified candidate is preferred, Qualified by Experience candidates with a strong track record of instigating positive change will be considered. Technical Skills: Substantial finance experience, specifically with balance sheet reconciliations and large data handling. Systems Expertise: High proficiency in Excel is essential. Experience with SAP, PowerBI, or financial forecasting systems. Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
Apr 01, 2026
Seasonal
We are partnering with a global leader in healthcare and med-tech, in their search for a Senior Financial Analyst. This is a 6-month temporary rolebased in Solihulloffering a hybrid working model (4 days in office) and an hourly rate equivalent of £60,000 per annum. Key Responsibilities Rebate Management: Own the end-to-end rebate and deferred revenue processes, including SAP configuration, monthly balance sheet reconciliations, and complex customer settlements. Financial Control: Perform stringent due diligence and internal authorisation processes for high-volume, frequent customer draw downs. Business Partnering: Act as a trusted finance partner to the UKIE CRM team, providing succinct data outputs to influence key business outcomes. Process Improvement: Support the implementation of a new customer-facing portal and build models to streamline department-wide reporting and data validation. Financial Operations: Support cyclical processes including month-end reporting, balance sheet reconciliations, and the calculation of employee/agent commissions. Compliance: Ensure all activities adhere to the internal and external audit procedures, identifying and correcting any deviations. This role could be right for you if you have: Qualifications: While a Qualified candidate is preferred, Qualified by Experience candidates with a strong track record of instigating positive change will be considered. Technical Skills: Substantial finance experience, specifically with balance sheet reconciliations and large data handling. Systems Expertise: High proficiency in Excel is essential. Experience with SAP, PowerBI, or financial forecasting systems. Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
12 months FTC for a Business Analyst with Salesforce project experience mostly remote with 1-3 days per months onsite required in Central Birmingham Salesforce CRM experience is a must 12 months FTC for a Business Analyst - Salesforce with a competitive salary range of GBP55,000 to GBP65,000. As a key member of our team, you'll be responsible for gathering and leading project requirements from conception to delivery, working closely with stakeholders and product teams to ensure seamless execution. - Translate business needs into clear, actionable user stories - Collaborate with delivery teams to ensure requirements are understood - Drive successful User Acceptance Testing to deliver solutions that meet business needs Preferred Requirements: Lead structured requirements discovery through workshops with business stakeholders Translate business pain points into prioritized user stories with well-defined acceptance criteria Ensure delivery teams have a clear understanding of business objectives and intended outcomes Coordinate and support User Acceptance Testing to validate delivered solutions Contribute to the assessment and evaluation of third-party products where required Preferred Qualifications: Demonstrated experience as a Business Analyst in complex system or platform-based delivery environments Strong capability in requirements elicitation, backlog management, and Agile delivery practices Excellent written and verbal communication skills to engage with both technical and non-technical stakeholders Salesforce Platform experience and CRM project work required Interviews available over the next 2 weeks
Apr 01, 2026
Full time
12 months FTC for a Business Analyst with Salesforce project experience mostly remote with 1-3 days per months onsite required in Central Birmingham Salesforce CRM experience is a must 12 months FTC for a Business Analyst - Salesforce with a competitive salary range of GBP55,000 to GBP65,000. As a key member of our team, you'll be responsible for gathering and leading project requirements from conception to delivery, working closely with stakeholders and product teams to ensure seamless execution. - Translate business needs into clear, actionable user stories - Collaborate with delivery teams to ensure requirements are understood - Drive successful User Acceptance Testing to deliver solutions that meet business needs Preferred Requirements: Lead structured requirements discovery through workshops with business stakeholders Translate business pain points into prioritized user stories with well-defined acceptance criteria Ensure delivery teams have a clear understanding of business objectives and intended outcomes Coordinate and support User Acceptance Testing to validate delivered solutions Contribute to the assessment and evaluation of third-party products where required Preferred Qualifications: Demonstrated experience as a Business Analyst in complex system or platform-based delivery environments Strong capability in requirements elicitation, backlog management, and Agile delivery practices Excellent written and verbal communication skills to engage with both technical and non-technical stakeholders Salesforce Platform experience and CRM project work required Interviews available over the next 2 weeks
Business Analyst Kent - Hybrid (3 days on-site) Competitive Salary + Bonus VIQU have partnered with a leading organisation seeking an experienced Business Analyst to join their Portfolio and Technical Initiatives team. This is a customer-facing role for a confident BA who can own the end-to-end lifecycle, challenge assumptions, and analyse business problems to deliver effective solutions. You'll work across CRM, finance platforms, cloud infrastructure, and integrations in a fast-paced, low-hierarchy environment. Key Responsibilities as a Business Analyst: • Own the full BA lifecycle from discovery through to delivery and validation. • Analyse and challenge business processes to identify improvements and opportunities. • Lead workshops and use structured techniques to gather and define requirements. • Translate business needs into clear user stories, use cases, and acceptance criteria. • Collaborate with technical teams (Salesforce, D365, AWS) to ensure alignment and delivery. • Produce key artefacts (process flows, data flows, user journeys). • Identify risks, dependencies, and data considerations. • Support delivery, testing, and ensure solutions meet business needs. Key Requirements as a Business Analyst: • 4-8 years' experience as a Business Analyst in digital/technology environments. • Proven ability to own end-to-end BA activities. • Strong analytical mindset with confidence to challenge and problem-solve. • Experience improving processes and delivering business-focused solutions. • Confident stakeholder engagement and workshop facilitation skills. • Experience in fast-paced environments. • Knowledge of CRM (Salesforce/D365), cloud, and integrations. • Understanding of data governance and hybrid environments. Apply today to speak with VIQU in confidence or contact Fay Toomey via the VIQU website. Know someone exceptional? Refer them and receive up to £1,000 if successful (terms apply). Follow us on IT Recruitment for more exciting opportunities. Business Analyst Kent - Hybrid (3 days on-site) Competitive Salary + Bonus
Apr 01, 2026
Full time
Business Analyst Kent - Hybrid (3 days on-site) Competitive Salary + Bonus VIQU have partnered with a leading organisation seeking an experienced Business Analyst to join their Portfolio and Technical Initiatives team. This is a customer-facing role for a confident BA who can own the end-to-end lifecycle, challenge assumptions, and analyse business problems to deliver effective solutions. You'll work across CRM, finance platforms, cloud infrastructure, and integrations in a fast-paced, low-hierarchy environment. Key Responsibilities as a Business Analyst: • Own the full BA lifecycle from discovery through to delivery and validation. • Analyse and challenge business processes to identify improvements and opportunities. • Lead workshops and use structured techniques to gather and define requirements. • Translate business needs into clear user stories, use cases, and acceptance criteria. • Collaborate with technical teams (Salesforce, D365, AWS) to ensure alignment and delivery. • Produce key artefacts (process flows, data flows, user journeys). • Identify risks, dependencies, and data considerations. • Support delivery, testing, and ensure solutions meet business needs. Key Requirements as a Business Analyst: • 4-8 years' experience as a Business Analyst in digital/technology environments. • Proven ability to own end-to-end BA activities. • Strong analytical mindset with confidence to challenge and problem-solve. • Experience improving processes and delivering business-focused solutions. • Confident stakeholder engagement and workshop facilitation skills. • Experience in fast-paced environments. • Knowledge of CRM (Salesforce/D365), cloud, and integrations. • Understanding of data governance and hybrid environments. Apply today to speak with VIQU in confidence or contact Fay Toomey via the VIQU website. Know someone exceptional? Refer them and receive up to £1,000 if successful (terms apply). Follow us on IT Recruitment for more exciting opportunities. Business Analyst Kent - Hybrid (3 days on-site) Competitive Salary + Bonus
Do you want to work for a growing company, offering an excellent salary and benefits package (including flexible working hours) and opportunities for career development?We are actively seeking a Data Analyst / BI Analyst for a highly reputable company in Blackpool.This is a fantastic opportunity to join a very successful business on a permanent basis.The main duties include: Being the primary guardian of data quality across CRM, finance and operational systems. Own and document end-to-end data workflows Identify process inefficiencies and implement improvements. Establish clear data ownership responsibilities across departments. Develop interactive reports and dashboards using Power BI. Support Group Commercial teams to analyse large datasets to uncover trends, patterns, and actionable insights. Communicate findings clearly to both technical and non-technical audiences. Our client is looking for a candidate who has: Proven expertise in Power BI-developing dashboards and managing datasets The ability to work cross-functionally and communicate complex data in a clear, actionable manner Experience of working in a fast-paced environment Experience of working with large multi field datasets Benefits include: Salary (£40k to £45k) 1 day per week working from home Flexible working hours Annual salary reviews 25 days holiday plus bank holidays, rising 1 day per year up to 30 days Progression opportunities Free parking Pension Team events This is an excellent opportunity, not to be missed!Apply online now! We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit and for our privacy policy.
Apr 01, 2026
Full time
Do you want to work for a growing company, offering an excellent salary and benefits package (including flexible working hours) and opportunities for career development?We are actively seeking a Data Analyst / BI Analyst for a highly reputable company in Blackpool.This is a fantastic opportunity to join a very successful business on a permanent basis.The main duties include: Being the primary guardian of data quality across CRM, finance and operational systems. Own and document end-to-end data workflows Identify process inefficiencies and implement improvements. Establish clear data ownership responsibilities across departments. Develop interactive reports and dashboards using Power BI. Support Group Commercial teams to analyse large datasets to uncover trends, patterns, and actionable insights. Communicate findings clearly to both technical and non-technical audiences. Our client is looking for a candidate who has: Proven expertise in Power BI-developing dashboards and managing datasets The ability to work cross-functionally and communicate complex data in a clear, actionable manner Experience of working in a fast-paced environment Experience of working with large multi field datasets Benefits include: Salary (£40k to £45k) 1 day per week working from home Flexible working hours Annual salary reviews 25 days holiday plus bank holidays, rising 1 day per year up to 30 days Progression opportunities Free parking Pension Team events This is an excellent opportunity, not to be missed!Apply online now! We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit and for our privacy policy.
Harnham - Data & Analytics Recruitment
Leicester, Leicestershire
Senior BI Analyst 3 Month Fixed Term Contract (likely to go perm) Hybrid - Leicester (1x Day per week) This is a great opportunity to step into a high-impact Senior BI Analyst role where your work directly shapes operational decision-making. You will play a key role in building scalable reporting, unifying data sources, and delivering insight that drives measurable improvements across customer operations. The Company They are a well-known consumer membership organisation undergoing an exciting period of growth and modernisation. Data is becoming central to how they operate, and they are investing in building stronger, more connected insight across the business. As part of this journey, they are accelerating the maturity of their Operations analytics capability. You will join a collaborative environment where data is valued, change is welcomed, and your recommendations will have real visibility. The Role You will be the driving force behind operational reporting and insight, with a focus on delivery from day one. Key responsibilities include: Building and optimising dashboards covering contact centre and member support performance Connecting multiple data sources to create a single, trusted view of operational metrics Establishing automated, scalable reporting frameworks Analysing performance across email, chat, social, help centre and chatbot channels Identifying trends across SLAs, productivity, backlog, quality and member satisfaction Conducting deep dives into contact drivers, repeat contact, complaints and escalation patterns Turning complex data into clear, actionable insight for stakeholders Working closely with Operations, Product, Data and wider business teams Your Skills and Experience You will bring strong technical capability and a passion for translating data into meaningful action. Essential skills include: Strong SQL capability or similar querying experience Proven experience with BI tools such as Looker or Lightdash Advanced Excel skills for modelling and analysis Experience creating dashboards and automated reporting Ability to manipulate large and complex datasets from multiple systems Strong analytical thinking and problem-solving skills Excellent communication and data storytelling for non-technical stakeholders Desirable: Experience with dbt or modern data transformation tools Exposure to CRM, ticketing or customer contact data Background in customer insight, CX, marketing analytics or operations analytics Experience in fast-paced, high-growth or consumer environments Exposure to Python (nice to have, not essential) What They Offer Competitive day rate or FTC salary that is likely to go permanent Flexible working The chance to influence the design of a future BI capability A role with genuine ownership, visibility and impact How to Apply If this sounds like the right next step for you, apply today to find out more.
Apr 01, 2026
Full time
Senior BI Analyst 3 Month Fixed Term Contract (likely to go perm) Hybrid - Leicester (1x Day per week) This is a great opportunity to step into a high-impact Senior BI Analyst role where your work directly shapes operational decision-making. You will play a key role in building scalable reporting, unifying data sources, and delivering insight that drives measurable improvements across customer operations. The Company They are a well-known consumer membership organisation undergoing an exciting period of growth and modernisation. Data is becoming central to how they operate, and they are investing in building stronger, more connected insight across the business. As part of this journey, they are accelerating the maturity of their Operations analytics capability. You will join a collaborative environment where data is valued, change is welcomed, and your recommendations will have real visibility. The Role You will be the driving force behind operational reporting and insight, with a focus on delivery from day one. Key responsibilities include: Building and optimising dashboards covering contact centre and member support performance Connecting multiple data sources to create a single, trusted view of operational metrics Establishing automated, scalable reporting frameworks Analysing performance across email, chat, social, help centre and chatbot channels Identifying trends across SLAs, productivity, backlog, quality and member satisfaction Conducting deep dives into contact drivers, repeat contact, complaints and escalation patterns Turning complex data into clear, actionable insight for stakeholders Working closely with Operations, Product, Data and wider business teams Your Skills and Experience You will bring strong technical capability and a passion for translating data into meaningful action. Essential skills include: Strong SQL capability or similar querying experience Proven experience with BI tools such as Looker or Lightdash Advanced Excel skills for modelling and analysis Experience creating dashboards and automated reporting Ability to manipulate large and complex datasets from multiple systems Strong analytical thinking and problem-solving skills Excellent communication and data storytelling for non-technical stakeholders Desirable: Experience with dbt or modern data transformation tools Exposure to CRM, ticketing or customer contact data Background in customer insight, CX, marketing analytics or operations analytics Experience in fast-paced, high-growth or consumer environments Exposure to Python (nice to have, not essential) What They Offer Competitive day rate or FTC salary that is likely to go permanent Flexible working The chance to influence the design of a future BI capability A role with genuine ownership, visibility and impact How to Apply If this sounds like the right next step for you, apply today to find out more.
Pure Resourcing Solutions Limited
Ipswich, Suffolk
A well-established UK-based organisation is seeking a Salesforce Business Process Manager to take ownership of Salesforce process optimisation and adoption across the business. This is a full-time, permanent role based in Ipswich. The role will focus on improving how Salesforce is used across the organisation, particularly across opportunities, leads, and forecasting. Working closely with sales, operational teams, and IT, you will lead the design and improvement of Salesforce-driven business processes, ensuring the platform is used effectively and consistently across the business. Working alongside an existing Salesforce Product Owner responsible for configuration and technical delivery, this role will focus on process leadership, stakeholder engagement, and maximising the value of Salesforce. You will take ownership of how Salesforce supports the business operationally, driving best practice usage and motivating teams to fully adopt the platform. Key areas of responsibility: Taking ownership of Salesforce business processes across the organisation Analysing, mapping, and improving workflows across opportunities, leads, and forecasting Driving best practice use of Salesforce to improve efficiency, visibility, and data quality Working with business stakeholders to increase Salesforce adoption across teams Collaborating with the Salesforce Product Owner responsible for configuration and platform delivery Supporting optimisation initiatives, process redesign, and potential system integrations Building strong relationships with internal teams and international stakeholders Supporting change management and continuous improvement initiatives Background and Experience: You will likely have experience operating in roles such as: Salesforce Business Analyst CRM Business Analyst Business Process Manager Salesforce Functional Lead Business Systems Analyst In addition, you will bring: Proven experience working with Salesforce to analyse and improve business processes Experience mapping and redesigning end-to-end workflows within CRM platforms Strong stakeholder engagement across sales, operational, and leadership teams Familiarity with process improvement methodologies such as Lean or similar frameworks Experience identifying inefficiencies and implementing practical process improvements Understanding of how Salesforce integrates with wider business systems The role will involve occasional international travel to collaborate with group stakeholders, typically a small number of visits each year. Apply Now!
Mar 29, 2026
Full time
A well-established UK-based organisation is seeking a Salesforce Business Process Manager to take ownership of Salesforce process optimisation and adoption across the business. This is a full-time, permanent role based in Ipswich. The role will focus on improving how Salesforce is used across the organisation, particularly across opportunities, leads, and forecasting. Working closely with sales, operational teams, and IT, you will lead the design and improvement of Salesforce-driven business processes, ensuring the platform is used effectively and consistently across the business. Working alongside an existing Salesforce Product Owner responsible for configuration and technical delivery, this role will focus on process leadership, stakeholder engagement, and maximising the value of Salesforce. You will take ownership of how Salesforce supports the business operationally, driving best practice usage and motivating teams to fully adopt the platform. Key areas of responsibility: Taking ownership of Salesforce business processes across the organisation Analysing, mapping, and improving workflows across opportunities, leads, and forecasting Driving best practice use of Salesforce to improve efficiency, visibility, and data quality Working with business stakeholders to increase Salesforce adoption across teams Collaborating with the Salesforce Product Owner responsible for configuration and platform delivery Supporting optimisation initiatives, process redesign, and potential system integrations Building strong relationships with internal teams and international stakeholders Supporting change management and continuous improvement initiatives Background and Experience: You will likely have experience operating in roles such as: Salesforce Business Analyst CRM Business Analyst Business Process Manager Salesforce Functional Lead Business Systems Analyst In addition, you will bring: Proven experience working with Salesforce to analyse and improve business processes Experience mapping and redesigning end-to-end workflows within CRM platforms Strong stakeholder engagement across sales, operational, and leadership teams Familiarity with process improvement methodologies such as Lean or similar frameworks Experience identifying inefficiencies and implementing practical process improvements Understanding of how Salesforce integrates with wider business systems The role will involve occasional international travel to collaborate with group stakeholders, typically a small number of visits each year. Apply Now!
ERP Systems Administrator Salary: £40,000 £45,000 Location: Coventry (Hybrid) Type: Permanent The Role We re recruiting an ERP Systems Administrator for a growing organisation that relies heavily on its core business systems. This is a hands-on role focused on the day-to-day support, configuration, and improvement of the ERP environment, ensuring systems remain stable, reliable and well-supported across the business. You ll work closely with internal teams to resolve system issues, investigate root causes, and support ongoing improvements to workflows, integrations and reporting across the organisation s systems landscape. Key Responsibilities Administration and configuration of the organisation s ERP platform Managing users, access, workflows and system configuration Supporting business-critical systems and resolving system issues Writing and maintaining SQL queries for reporting and troubleshooting Monitoring and supporting automated integrations and data imports Investigating recurring issues and performing root cause analysis Acting as an escalation point for a junior systems administrator Improving system documentation, controls and support processes Supporting integrated business systems such as: ERP platforms CRM systems (e.g. Salesforce) Reporting and planning tools About You Experience working as a Systems Administrator, ERP Administrator, or Application Support Analyst Experience supporting ERP or business-critical systems Strong troubleshooting and problem-solving skills Experience with SQL, reporting or data queries Comfortable working in a hands-on systems support environment Strong communication skills when working with internal users Experience with ERP platforms such as Unit4, SAP, Dynamics, Oracle, NetSuite or similar would be beneficial. Why Apply? Ownership of a business-critical ERP environment Hybrid working with a Coventry-based team Exposure to complex integrations and data workflows Opportunity to help improve systems and service delivery as the team grows If you're interested in learning more, please apply or get in touch with SF Technology to discuss the opportunity further.
Mar 29, 2026
Full time
ERP Systems Administrator Salary: £40,000 £45,000 Location: Coventry (Hybrid) Type: Permanent The Role We re recruiting an ERP Systems Administrator for a growing organisation that relies heavily on its core business systems. This is a hands-on role focused on the day-to-day support, configuration, and improvement of the ERP environment, ensuring systems remain stable, reliable and well-supported across the business. You ll work closely with internal teams to resolve system issues, investigate root causes, and support ongoing improvements to workflows, integrations and reporting across the organisation s systems landscape. Key Responsibilities Administration and configuration of the organisation s ERP platform Managing users, access, workflows and system configuration Supporting business-critical systems and resolving system issues Writing and maintaining SQL queries for reporting and troubleshooting Monitoring and supporting automated integrations and data imports Investigating recurring issues and performing root cause analysis Acting as an escalation point for a junior systems administrator Improving system documentation, controls and support processes Supporting integrated business systems such as: ERP platforms CRM systems (e.g. Salesforce) Reporting and planning tools About You Experience working as a Systems Administrator, ERP Administrator, or Application Support Analyst Experience supporting ERP or business-critical systems Strong troubleshooting and problem-solving skills Experience with SQL, reporting or data queries Comfortable working in a hands-on systems support environment Strong communication skills when working with internal users Experience with ERP platforms such as Unit4, SAP, Dynamics, Oracle, NetSuite or similar would be beneficial. Why Apply? Ownership of a business-critical ERP environment Hybrid working with a Coventry-based team Exposure to complex integrations and data workflows Opportunity to help improve systems and service delivery as the team grows If you're interested in learning more, please apply or get in touch with SF Technology to discuss the opportunity further.
Are you ready to take your career to the next level in a role that combines data analytics, CRM development, and continuous improvement? This is an exciting opportunity to join a company with over a century of excellence in designing and supplying high-quality products. This role offers a fantastic chance to grow professionally while being part of a forward-thinking organisation. What You Will Do: - Run, update, and assist in developing and maintaining business intelligence dashboards and reports. - Support data extraction, transformation, and loading (ETL) processes to ensure data accuracy and quality. - Assist with day-to-day maintenance of the CRM system, including user accounts, permissions, and data updates. - Provide support for user queries, deliver training, and enhance user adoption of the CRM platform. - Contribute to small-scale enhancements and improvements to BI and CRM solutions, ensuring efficiency and innovation. - Collaborate with the IT team to provide technical support across departments and assist with system upgrades and testing. What You Will Bring: - A strong interest in data analytics and CRM systems, with a basic knowledge of SQL and data manipulation. - Excellent problem-solving and communication skills, with the ability to work collaboratively in a team environment. - Familiarity with reporting or business intelligence tools and previous exposure to a CRM platform. - Attention to detail, process-oriented thinking, and a willingness to learn and adapt to new technologies. - Proficiency in Microsoft Office products and a proactive approach to continuous improvement. Joining this company means being part of a legacy of innovation and quality that spans over a century. The company is driven by a commitment to excellence and a strategic focus on growth, investment, and outstanding customer service. In this role, you will play a key part in supporting the organisation's goals and contributing to its ongoing success in the UK construction industry and beyond. Location: This role is based at the company's headquarters in Kingswinford. Interested?: If you're ready to make your mark as a BI Analyst and thrive in a dynamic and supportive environment, don't wait! Apply now and take the first step towards an exciting new chapter in your career. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Mar 26, 2026
Full time
Are you ready to take your career to the next level in a role that combines data analytics, CRM development, and continuous improvement? This is an exciting opportunity to join a company with over a century of excellence in designing and supplying high-quality products. This role offers a fantastic chance to grow professionally while being part of a forward-thinking organisation. What You Will Do: - Run, update, and assist in developing and maintaining business intelligence dashboards and reports. - Support data extraction, transformation, and loading (ETL) processes to ensure data accuracy and quality. - Assist with day-to-day maintenance of the CRM system, including user accounts, permissions, and data updates. - Provide support for user queries, deliver training, and enhance user adoption of the CRM platform. - Contribute to small-scale enhancements and improvements to BI and CRM solutions, ensuring efficiency and innovation. - Collaborate with the IT team to provide technical support across departments and assist with system upgrades and testing. What You Will Bring: - A strong interest in data analytics and CRM systems, with a basic knowledge of SQL and data manipulation. - Excellent problem-solving and communication skills, with the ability to work collaboratively in a team environment. - Familiarity with reporting or business intelligence tools and previous exposure to a CRM platform. - Attention to detail, process-oriented thinking, and a willingness to learn and adapt to new technologies. - Proficiency in Microsoft Office products and a proactive approach to continuous improvement. Joining this company means being part of a legacy of innovation and quality that spans over a century. The company is driven by a commitment to excellence and a strategic focus on growth, investment, and outstanding customer service. In this role, you will play a key part in supporting the organisation's goals and contributing to its ongoing success in the UK construction industry and beyond. Location: This role is based at the company's headquarters in Kingswinford. Interested?: If you're ready to make your mark as a BI Analyst and thrive in a dynamic and supportive environment, don't wait! Apply now and take the first step towards an exciting new chapter in your career. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Job Description We are looking for a highly motivated and enthusiastic Junior RPA Business Analyst to join our local government client in Southwark, London. This is an excellent opportunity for someone keen to learn and grow in Robotic Process Automation (RPA). The successful candidate will receive comprehensive training and support to develop their RPA skills and knowledge. Responsibilities Assist in the analysis and documentation of business processes to identify opportunities for automation. Support the development and implementation of RPA solutions to improve efficiency and productivity. Collaborate with stakeholders to gather requirements and ensure that RPA solutions meet business needs. Participate in training sessions and workshops to deepen Understanding of RPA tools and techniques. Provide support to the RPA development team in designing, testing, and deploying automation solutions. Maintain accurate and up-to-date documentation of RPA processes and solutions. Qualifications Essential GCSE (or equivalent) in English Language and Mathematics. Degree in Business, Information Technology, or a related field. Basic knowledge of programming languages such as Python or JavaScript Advanced skills in Microsoft Office, including Word, Excel, Outlook, Social Media, and CRM systems. Criteria for Shortlisting - About You - What We're Looking for in the Ideal Candidate: Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Basic Understanding of business processes and workflows. Keen interest in technology and automation. Ability to work independently and as part of a team. Willingness to learn and adapt to new tools and technologies. Training Provided: Comprehensive training on RPA tools and techniques. Workshops and hands-on sessions to develop practical RPA skills. Ongoing support and mentorship from experienced RPA professionals. Access to online resources and training materials to enhance learning. Compliance Requirements 3 Years of References Willingness to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment business for this vacancy. We are committed to fostering an inclusive environment that values diversity and equal opportunity in the workplace.
Mar 21, 2026
Contractor
Job Description We are looking for a highly motivated and enthusiastic Junior RPA Business Analyst to join our local government client in Southwark, London. This is an excellent opportunity for someone keen to learn and grow in Robotic Process Automation (RPA). The successful candidate will receive comprehensive training and support to develop their RPA skills and knowledge. Responsibilities Assist in the analysis and documentation of business processes to identify opportunities for automation. Support the development and implementation of RPA solutions to improve efficiency and productivity. Collaborate with stakeholders to gather requirements and ensure that RPA solutions meet business needs. Participate in training sessions and workshops to deepen Understanding of RPA tools and techniques. Provide support to the RPA development team in designing, testing, and deploying automation solutions. Maintain accurate and up-to-date documentation of RPA processes and solutions. Qualifications Essential GCSE (or equivalent) in English Language and Mathematics. Degree in Business, Information Technology, or a related field. Basic knowledge of programming languages such as Python or JavaScript Advanced skills in Microsoft Office, including Word, Excel, Outlook, Social Media, and CRM systems. Criteria for Shortlisting - About You - What We're Looking for in the Ideal Candidate: Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Basic Understanding of business processes and workflows. Keen interest in technology and automation. Ability to work independently and as part of a team. Willingness to learn and adapt to new tools and technologies. Training Provided: Comprehensive training on RPA tools and techniques. Workshops and hands-on sessions to develop practical RPA skills. Ongoing support and mentorship from experienced RPA professionals. Access to online resources and training materials to enhance learning. Compliance Requirements 3 Years of References Willingness to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment business for this vacancy. We are committed to fostering an inclusive environment that values diversity and equal opportunity in the workplace.
