43 jobs found

Business Analyst - Contract Remote with some UK wide travel MSP experience needed We're working with a growing, technology-led organisation seeking an experienced Business Analyst to support a key Halo PSA implementation and wider business transformation programme. This role will be central to understanding current operations, identifying improvements, and aligning business processes with best-practice frameworks. Following the initial project, you will continue to support ongoing improvement initiatives across the business. The Role Map and document current business processes across service delivery, operations, sales, and finance Conduct gap analysis against Halo PSA best-practice workflows Work closely with stakeholders to align business requirements with the implementation roadmap Define and document future-state processes and workflows Support data migration activities, ensuring accuracy and readiness for go-live Capture and validate user requirements and acceptance criteria Collaborate with internal teams and vendors during configuration, testing, and training Support change management and user adoption post-implementation Contribute to ongoing process improvement and transformation initiatives Requirements Proven experience as a Business Analyst within an MSP or similar technology-driven environment Strong understanding of ITSM and PSA processes (Service Desk, Projects, Finance, CRM, Asset Management) Experience with Halo PSA or similar tools such as ConnectWise, Autotask, or ServiceNow Strong analytical, documentation, and communication skills Experience facilitating workshops and gathering requirements Ability to manage stakeholders and work across multiple teams Experience supporting system implementations or transformation projects Highly organised with strong attention to detail Please apply asap if interested - GleeIT At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Business Development Manager - Remote Based Are you ready to step into a fast-paced, international role at the forefront of cutting-edge technology? We're delighted to be working with a global leader, specialising in highly technical industry market research across the globe, with offices here in the UK, Asia and the US. The company operates a remote working policy for their sales team, as such, the role would be fully home based with international travel to events and clients where needed. Due to continued growth and high demand, they now seek to employ an experienced Business Development Manager who will be responsible for all aspects of the sales cycle. You will be given a European territory in their rapidly growing, research and media sales division. You will be required to speak intelligently to professionals and experts across a variety of niche high tech industries and pitch a portfolio of products both bespoke and subscription - clients could range from Start Ups and SEM's to global corporations. What You'll Be Doing Connecting with new prospects and arranging high-value meetings for senior teams Representing the company at international conferences and exhibitions Building relationships with senior executives and expanding a global network Understanding client challenges and matching them with tailored solutions Collaborating across teams including analysts and marketing Supporting meetings, travel planning, and company initiatives Maintaining CRM systems and tracking key business activity Delivering presentations and engaging with clients worldwide What We're Looking For Experience in sales, business development, or customer-facing roles Highly organised, proactive, and self-motivated mindset Strong communication and interpersonal skills Confidence engaging with senior professionals Willingness to travel extensively (internationally, fully funded) Adaptable, driven and eager to grow in a dynamic environment What's In It For You Extensive international travel opportunities Hands-on exposure to cutting-edge technologies and global markets Training from experienced teams across the UK, USA, and Asia High autonomy with real influence on business growth A clear path for career development in a global B2B environment The chance to work with a highly regarded organisation at the forefront of innovation If you're ambitious, globally minded, and excited by the idea of combining travel, technology, and business development, this could be your next big move. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.

Join Superdrug Head Office- Make a Real Difference Every Day! Location: East Croydon Hours: 37.5 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Salary: Competitive Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit A day includes: Job Purpose : The Senior Business Analyst will take functional design accountability for a suite of applications. Working with business stakeholders to understand their short, medium term andlonger-termbusiness plans the Senior Business Analyst will work with technical specialists to design and scope projects that will meet theshort-, mid- and long-termneeds of the business. The Senior Business Analyst will collaborate with the delivery managers to ensure that work is planned and delivered as expected. The SBA will manage a small number of BAs within the team coaching and guiding the team in BA best practices.Will generate detailed customer focused initiatives, in line with the IT department strategy and will support with execution. Listening to customers and implement new ideas and ways of working, which are designed to improve service considering both Online and Offline.Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our online and offline platform. Key Responsibilities: Build strong relationships with key business stakeholders and help translate business need statements into businessrequirements.Taking functional accountability over a business area and providing end-to-end design principles when landing transformation projectsManage the demand and new requests/ requirements into the team to complete high level assessments and work with the business to ensure that backlogs are refined and re-prioritised as neededWork with delivery teams to ensure that delivery teams understand the requirements and priorities accordingly.Help with roadmap planning for your relevant application areaResponsible to drive best practice business analysis, learning from projects and driving continuous improvement with delivery, technical and test teamsLine management of internal IT business analysts including responsibility for setting realistic performance targets and providing informal and formal feedbackPositive attitude towards feedback, uses this to generate initiatives to meet/exceedexpectations, and shares feedback in a meaningful way.Effectively manages their team by playing to strengths and proactively addressing itsopportunities. Ensuring everyone wellbeing & diversity is considered and celebrated.Feels empowered to challenge across different career bands and roles. Supporting otherteam members in shaping their work to do so.Manage the capacity and priorities of BA work across the team to ensure timely completion of impact assessments and BA deliverables for projectsPerform the BA activities on critical transformation projects, elicitation, refinement of requirements (functional andnon-functional), process redesign, functional design, documentation and supporting in defect analysis/ managementEnsure traceability from requirements through to test cases/ resultsUnderstand and articulate the commercial value / cost of change relationship to support recommendations and priority decisionsFacilitate business alignment where required on cross functional projectsAssist the business stakeholders in the definition of roll out plans, communication and training and user support plans to effectively land any IT change into the businessCreate and/or review user manuals, procedures, and any related user documentationSupport any third party selection process by providing input regarding the business requirementsSupport the review of any third party contracts ensuring that the needs of the business are metContribute to post-implementation reviews to incorporate learning into future projectsOccasionally undertake project management activities on small, discreet pieces of IT change work Key Stakeholders: InternalHeads of business teamITSenior Leadership TeamStore Systems TeamE-Commerce and corporate systems teamsRetail OperationsCRM teamGroup IT& eLab TechGroup SecurityService and Infrastructure teamExternal3rdParty Service Providersas needed Key Health and Safety Responsibilities: Your duties as an employee are to: take reasonable care of the health and safety of yourself and of others who may be affected by what you do or do not do atwork.cooperate with the employer on health and safetymatters.not misuse any equipment that is provided for safety purposes (e.g. fire extinguishers or safety goggles);follow instructions from the employer on health and safety matters and attend relevant health and safetytraining.report hazards and defects observed in the workplace; andreport any accident, injury or near miss in the workplaceproactively keep up to date with market and consumer trends in their specialism and feeds this into department strategy.use data and insights to challenges the status quo to keep us ahead of the competition.use data to inform and generate new ideas and make decisions to improve on futureplans. Person Specification: 5+ years of experience in a business analysis role with full end to end experience of the developmentlifecycle.Experience within retail either in a technology or a business roleTech-savvy, understanding of data structures such as JSON, XMLExperience in working within the retailenvironment.Ability to work on their owninitiative.Ability to be adaptable and flexible while responding to deadlines and workflowfluctuations.Attention to detail, strong work ethic, and confidence to cont

Job Title: Senior Marketing Officer Location: Birmingham Salary: £35,608 - £37,694 per annum - SS5 Job type: Permanent, Full-time UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Marketing team is looking for a Senior Marketing Officer to join University College Birmingham at a time of growth and opportunity. This role offers a rewarding mix of strategic thinking and hands on delivery. You will help shape marketing plans across the full student journey, while also getting involved in bringing campaigns and content to life. We are looking for an experienced marketing professional with a strong track record of delivering multimedia campaigns and managing projects across a range of channels. You'll be highly organised and confident in managing multiple deadlines, with strong analytical skills and experience in building effective working relationships. About the role: Working closely with academic schools and professional service teams, you will develop and deliver marketing plans that increase applications, improve conversion and strengthen our reputation across our audiences. You will build strong relationships with your stakeholders, manage key projects and turn insight and ideas into effective marketing activity. From digital campaigns and events to engaging content, CRM communications and website optimisation, your work will play a direct role in influencing student choice and supporting student success. Why join us? At University College Birmingham, we are proudly student focused. Located in the heart of the UK's second biggest city, we support over 10,000 students from around 90 countries and are highly respected by employers for our practical, career focused degrees. You will be joining a creative, supportive and genuinely collaborative marketing team with big ambitions. Together, the team play a vital role in attracting and engaging prospective students, helping them to feel confident in choosing UCB to shape their future. Benefits: Generous allocation of annual leave 29 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government/Teachers' Pension Scheme Employer Contributions LGPS - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Hybrid working opportunities Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Wednesday 6th May 2026. Interview Date - Friday 15th May 2026. Please click APPLY to be redirected to our website to complete an application form. Candidates with the relevant experience or job title of: Marketing Manager, Marketing Executive, Digital Marketing Advisor, Digital Marketing Consultant, Marketing Analyst, Digital Marketing Assistant, Digital Marketing Administrator, Marketing Coordinator, Marketing Administrator, Digital Marketing Analyst, Digital Marketing Officer, Marketing Support Administrator may also be considered for this role.

Job Title - Data and CRM Analyst - Help to Grow: Management Programme Chartered Association of Business Schools Location: 40 Queen Street, London EC4R 1DD (Hybrid - minimum 2 days per week in the office) Salary: £36,000 - £40,000 per annum plus benefits Contract: Fixed-term until 31 March 2027 Reports to: Head of Delivery About us The Chartered Association of Business Schools (Chartered ABS) is the voice of the UK's business school sector. We work at the heart of a dynamic and influential network, supporting world-class institutions through research, events, and national programmes. One of our flagship initiatives is the Help to Grow: Management Course - a nationwide leadership programme designed to help small business leaders unlock their potential and drive growth. Delivered in partnership with over 60 business schools, the programme is already supporting more than 10,000 leaders across the UK - and growing fast. We are a purpose-driven organisation guided by our values: Community Building, Agile Expertise, Authentic Accountability, and Purposeful Impact. Purpose of the role Data sits at the centre of everything we do. As our Data and CRM Analyst, you will play a pivotal role in powering one of the UK's most ambitious leadership programmes. You'll take ownership of our data systems and reporting, ensuring that insights are accurate, timely, and impactful. This is a role for someone who enjoys both the technical detail and the bigger picture - from maintaining CRM integrity in Microsoft Dynamics 365 to building compelling dashboards in Power BI that shape decision-making at a national level. Key essential responsibilities Own and optimise our data systems: Manage and maintain our Dynamics 365 CRM, ensuring data is clean, accurate, and reliable Identify and resolve data issues, safeguarding the integrity of our systems Support ongoing improvements to CRM functionality Turn data into insight: Design and deliver high-quality reports for internal teams and external stakeholders Build and develop engaging Power BI dashboards Provide consistent, reliable reporting that supports programme performance and growth Drive continuous improvement: Adapt reporting and data processes as the programme evolves Translate complex data into clear, actionable insights Contribute ideas to enhance our data infrastructure and capabilities Person specification You are someone who enjoys working with data and takes pride in getting the detail right - but you also understand the story behind the numbers. Essential: Experience in a data-focused role with responsibility for reporting and analysis Confidence working with CRM systems and managing data processes Strong Excel skills and experience using Power BI to build dashboards Excellent attention to detail and ability to manage multiple deadlines Strong communication skills, with the ability to explain data clearly to non-technical audiences A proactive, curious mindset and a willingness to learn Desirable: Experience with Microsoft Dynamics 365 (including customisation or development) Advanced Power BI skills (DAX, Power Query) Interest in developing data infrastructure (e.g. Microsoft Azure) What we offer Chartered ABS offers a supportive, collaborative and flexible working environment where you can grow your skills and make a real impact. Benefits include: Hybrid working with a minimum of two days per week in our central London office Flexible working arrangements Generous annual leave allowance plus bank holidays Pension scheme Opportunities to work with leading UK business schools and national programmes A friendly and collegiate team environment How to apply Applicants must have the right to work in the UK as we are unable to sponsor work visas. For a successful application, please send your CV (2 pages max.) and a covering letter (no more than one page) explaining how you meet the person specification by an email via the button below. Application closing date: 30 April 2026. Applications will be reviewed as they are received and we may close the vacancy early if a suitable candidate is identified. The Chartered Association of Business Schools is an equal opportunities employer committed to creating an inclusive environment. We welcome applications from people of all backgrounds and abilities. Reasonable adjustments will be made throughout the recruitment process where required.

CRM Marketing Data Analyst Contract Outside IR35 Redditch (2 days per week on-site) 6-months+ £400.00 - £450.00 per day To start Tuesday 5th May Overview The CRM Marketing Data Analyst is responsible for the scoping and hands on delivery of CRM / Email Campaign analysis and is a pivotal role in the growth of a CRM programme contributing to 20% of Group Turnover. The role is not just delivering numbers, but a proactive role accountable for stakeholder management and the ability to drive action from recommendations. Key Responsibilities: Be a key point of contact for the email marketing team, delivering analysis through regular Power BI reporting and SQL deep-dives. To deliver weekly performance summaries to the Head of CRM and other senior stakeholders. Present results confidently and clearly in a group forum to both technical and non-technical audiences. To lead the scoping and delivery of new reports and analysis briefs. To self-prioritise a high volume of work demand to ensure the most effective use of resource. To design A/B tests to ensure that control groups provide robust results with statistical significance. Ability to forecast future campaign performance based on historic selection volumes and response rates. Essential: Proven experience in marketing analytics: High volume campaigns, complex omni-channel data selections & test structures, automation of response analysis through BI tools. Business intelligence reporting (Power BI) Moderate to advanced SQL Google Analytics / GA4 Web Analytics Presentation skills Technical problem solving and providing data solutions Pro-activity, turning analysis into recommendations Driving innovative approaches to optimising campaign response and conversion CRM Marketing Data Analyst

Senior Data Analyst (Player Analytics) Hertfordshire - hybrid working 3x a week Up to £95,000 + bonus This is a senior analytics role for someone who thrives on ambiguity, pace and commercial impact. You will work at the heart of a data led organisation where analytics directly shapes product, marketing and digital decisions. The role is varied, highly visible and suited to an analyst who enjoys solving new problems rather than running routine reporting. The Company They are a large, regulated consumer business operating at national scale, with a strong digital and marketing footprint. Analytics is embedded across decision making, with senior leaders actively relying on insight to guide strategy and investment. The organisation is undergoing significant transformation, creating a rare opportunity to influence how data is used across the business. The Role Sit within a central Player Analytics function supporting digital, commercial, CRM and wider business initiatives. Lead ad hoc deep dive analysis to uncover player behaviour, risks and commercial opportunities. Build and evaluate commercial models to assess the upside and downside of new products, features and incentives. Support test and learn activity by forming hypotheses, measuring impact and identifying unintended consequences. Optimise digital journeys and player experiences using behavioural and transactional data. Act as a thought partner to senior stakeholders, anticipating questions and challenging assumptions with evidence. Your Skills and Experience Strong commercial analytics experience within a consumer or regulated environment. Advanced SQL skills, with experience working on large, complex datasets in cloud data warehouses. Experience using Python or R for advanced analysis such as segmentation, clustering and cohort work. Ability to translate ambiguous business questions into structured analysis and clear recommendations. Confidence communicating insight to senior stakeholders with clarity and credibility. Understanding of customer motivation and responsible engagement principles is highly valued. What They Offer High autonomy, trust and exposure to senior decision makers. The chance to work on high impact projects with real commercial and social outcomes. Long term career development within a mature and growing data function. How to Apply Apply now to learn more about this Senior Data Analyst role and how it could shape the next step in your analytics career.

Dynamics 365 Developer - sought by leading pensions provider in London/Belfast - Hybrid - Contract Inside IR35 - umbrella Key Responsibilities Dynamics 365 Development & Configuration Design, configure, and customise Dynamics 365 (Sales) entities, forms, views, dashboards, and business process flows Extend platform capability through plugins, workflows, JavaScript, Power Platform components, and Azure integrations Define and implement best-fit technical solutions aligned to existing architecture and business processes Lead end-to-end development of Dynamics 365 CRM solutions Integration, Data & Environments Build and manage integrations with Microsoft 365, external systems, and APIs Support data migration, upgrades, and deployment activities across environments Implement and maintain security roles, permissions, and environment governance Manage solutions across the full application lifecycle (build, release, support) Delivery & Quality Work closely with Business Analysts and delivery teams to translate functional requirements into scalable, maintainable solutions Plan, estimate, design, develop, and implement solutions in line with agreed delivery plans Troubleshoot, optimise, and enhance existing CRM functionality Resolve complex technical issues while maintaining high engineering standards Adhere to quality assurance controls to improve solution quality and streamline releases Collaboration & Adoption Collaborate with business teams (e.g. Business Development, Marketing, Operations) to ensure solutions meet real operational needs Provide technical guidance and advice to colleagues and delivery partners Contribute to technical documentation, standards, and knowledge sharing Support Dynamics 365 adoption through well-engineered, user-focused solutions Continuously develop product and technology knowledge to ensure best-practice delivery Required Experience & Skills Essential Proven hands-on experience delivering Microsoft Dynamics 365 CE / Power Platform solutions Experience delivering Dynamics 365 migrations and upgrades , particularly within Dynamics Sales Strong understanding of the Microsoft technology stack Experience developing and configuring Dynamics workflows and business processes Hands-on experience building custom Dynamics 365 applications Experience working in Agile / DevOps delivery environments Strong communication and stakeholder collaboration skills Eligibility for Security Clearance Desirable Experience with Power Platform (Power Automate, Power Apps, Power BI) Experience with the wider Microsoft 365 ecosystem (SharePoint, Teams) Experience integrating Dynamics with APIs or third-party systems Experience using Azure DevOps for backlog, delivery, and release management Experience delivering enterprise-scale CRM solutions Ability to deliver technical training or enablement sessions Experience running developer forums, drop-in sessions, or capability-building initiatives Please apply within for further details - Matthew Holmes, Harvey Nash Always use these settings

Campaign Selection Analyst £45,000 - £50,000 + bonus + strong pension Hybrid - West Midlands (1x day per week) This is an opportunity to join a growing customer analytics function at a pivotal time, where data plays a central role in shaping customer communications and commercial decision-making. You will work at the heart of campaign delivery, combining technical expertise with real business impact across multiple product areas. The Company They are a well-established UK financial services organisation with a strong customer-first culture and a reputation for high-quality service. Data and analytics are a strategic priority, with ongoing investment in modern platforms, tools, and ways of working. The environment is collaborative, stable, and focused on long-term value rather than short-term wins. The Role As a Customer Selections and Analytics Consultant, you will be responsible for delivering accurate and timely customer selections that support a wide range of campaigns. You will work closely with analytics and marketing stakeholders to turn campaign briefs into robust, data-driven outputs. Key responsibilities include: Translating campaign briefs into clear, structured technical requirements Building, running, and optimising campaign selections using SQL Joining and manipulating data from multiple sources including CRM, transactional, and engagement data Using APIs to push selections into a CRM platform, supporting email and direct mail campaigns Partnering with analytics specialists on testing, measurement, and performance analysis Planning selections ahead of delivery schedules to support smooth campaign execution Contributing to wider data platform migrations and process improvements Your Skills and Experience Strong SQL capability, with confidence building and optimising complex queries Experience in campaign selections, customer analytics, CRM data, or a related data role Ability to translate business requirements into practical data solutions Comfortable working with multiple data sources and large customer datasets Experience supporting marketing or customer communications campaigns Industry background is open, with transferable analytical experience valued What They Offer Competitive salary and benefits package Hybrid working with flexibility built into the culture Exposure to large-scale data platform and CRM transformation projects Clear opportunities to develop technical capability and progress within analytics A supportive, collaborative team environment with strong knowledge sharing How to Apply Apply now to learn more about this Customer Selections and Analytics Consultant role and how it could fit into your next career move.

Customer Insights Analyst £45,000 - £50,000 + bonus + strong pension Hybrid - West Midlands (1x day per week) This is an opportunity to join a growing customer analytics function at a pivotal time, where data plays a central role in shaping customer communications and commercial decision-making. You will work at the heart of campaign delivery, combining technical expertise with real business impact across multiple product areas. The Company They are a well-established UK financial services organisation with a strong customer-first culture and a reputation for high-quality service. Data and analytics are a strategic priority, with ongoing investment in modern platforms, tools, and ways of working. The environment is collaborative, stable, and focused on long-term value rather than short-term wins. The Role As a Customer Selections and Analytics Consultant, you will be responsible for delivering accurate and timely customer selections that support a wide range of campaigns. You will work closely with analytics and marketing stakeholders to turn campaign briefs into robust, data-driven outputs. Key responsibilities include: Translating campaign briefs into clear, structured technical requirements Building, running, and optimising campaign selections using SQL Joining and manipulating data from multiple sources including CRM, transactional, and engagement data Using APIs to push selections into a CRM platform, supporting email and direct mail campaigns Partnering with analytics specialists on testing, measurement, and performance analysis Planning selections ahead of delivery schedules to support smooth campaign execution Contributing to wider data platform migrations and process improvements Your Skills and Experience Strong SQL capability, with confidence building and optimising complex queries Experience in campaign selections, customer analytics, CRM data, or a related data role Ability to translate business requirements into practical data solutions Comfortable working with multiple data sources and large customer datasets Experience supporting marketing or customer communications campaigns Industry background is open, with transferable analytical experience valued What They Offer Competitive salary and benefits package Hybrid working with flexibility built into the culture Exposure to large-scale data platform and CRM transformation projects Clear opportunities to develop technical capability and progress within analytics A supportive, collaborative team environment with strong knowledge sharing How to Apply Apply now to learn more about this Customer Selections and Analytics Consultant role and how it could fit into your next career move.

Customer Analyst £45,000-£50,000 + Bonus Stratford-upon-Avon (Hybrid - 1x Day a Week in Office) If you're a SQL-heavy analyst tired of insight going nowhere, this is where your work actually turns into live customer campaigns! Brand-new role, strong team, and a business investing heavily in customer data + marketing capability. The Company You'll be joining a leading UK insurer with a strong reputation for customer experience and long-term stability; they're in the middle of a major data transformation, with new platforms, better access to customer data, and a real push towards data-led decision making across the business. The Role Sitting in the Customer Selections & Analytics team, you'll own the delivery of campaign selections end-to-end. This is a hands-on SQL role with clear commercial impact. Key responsibilities: Build and deliver campaign selections using SQL Translate marketing briefs into technical requirements Work across CRM, transactional & engagement datasets Support test & learn campaigns and performance tracking Push selections into CRM (moving to Dotdigital) Plan and manage campaign cycles 1-2 months ahead You'll work across Financial Services, Personal Lines & Commercial, giving you broad exposure across the business. Your Skills & Experience Strong SQL Background in campaign selections / CRM / customer analytics Experience working with large datasets Ability to translate business needs into data outputs The Benefits £45,000-£50,000 Bonus How to Apply Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page.

We re hiring a Senior Data Steward/Analyst to take ownership of the quality, governance, and reliability of commercial master data across a global enterprise. This role exists because data quality is recognised at an executive level as critical to commercial performance, regulatory confidence, and future scalability. It is an ongoing data governance role, not a one off cleanup or remediation project. While the initial focus will be on US-based Veeva CRM data, the remit is global by design and will expand as the wider enterprise data ecosystem matures across CRM, ERP, and analytics platforms. The Role As Senior Data Steward, you will act as the global owner of commercial master data, working across regions, systems, and functions to ensure data is accurate, consistent, governed, and trusted. You will use Master Data Management (MDM) tooling (e.g. Syncari or equivalent) to control data flows, enforce standards, and prevent poor-quality data from propagating across the organisation. This role sits at the intersection of business, technology, analytics, and compliance. Key Responsibilities Global Data Stewardship & Governance Act as the global Data Steward for commercial master data, including Accounts, HCPs, HCOs, and hierarchies Own and enforce data quality standards across regions to ensure consistency, accuracy, and reliability Align governance practices with regional regulatory, privacy, and commercial requirements Define, document, and maintain data governance processes, standards, and SOPs Veeva CRM Data Ownership (Must Have) Serve as the primary Data Steward for Veeva CRM Own customer mapping, hierarchy management, and overall data accuracy Govern the full lifecycle of Veeva CRM data in line with internal standards and compliance expectations Support both US and European Veeva configurations, ensuring visibility into regional differences while maintaining shared global standards Identify and resolve data quality issues including duplicates, incorrect mappings, missing attributes, and legacy account structures Partner closely with commercial and operational stakeholders to ensure Veeva data reliably supports sales execution, reporting, and analytics Master Data Management & Integration Oversight Use MDM tools (e.g. Syncari or similar) to govern data synchronisation between Veeva CRM and downstream systems Define and enforce source-of-truth and data authority rules Prevent low-quality data from propagating across the enterprise Perform root-cause analysis when data issues surface in reporting, analytics, or operational workflows Data Quality Monitoring & Analytics Enablement Conduct data profiling, audits, and reconciliation to ensure reporting and analytics data is trusted Define and track data quality metrics, demonstrating continuous improvement over time Collaborate with BI, Analytics, IT, and Sales Operations teams to resolve discrepancies and improve upstream data processes About You You will bring a strong blend of data governance expertise, CRM mastery, and stakeholder influence, with the confidence to own global standards and the practical skills to resolve complex data problems. Required Experience & Skills Hands-on Veeva CRM experience (Accounts, Addresses, Affiliations, hierarchy management) 3 5+ years experience in Data Stewardship, Data Governance, or Master Data Management Strong experience managing CRM data, ideally within Life Sciences, Healthcare, or a regulated environment Hands-on experience with MDM or data integration tools (Syncari preferred; alternatives welcomed) Strong SQL skills for data analysis, investigation, and troubleshooting Solid understanding of data quality frameworks and governance principles Proven ability to work cross-functionally and explain data concepts to non-technical stakeholders Experience supporting commercial, sales, or operational analytics use cases Familiarity with healthcare master data domains (HCP, HCO) Experience with relational databases (e.g. PostgreSQL) Nice to Have Exposure to SAP master data Experience working with Snowflake or enterprise analytics platforms Involvement in data migrations, platform consolidations, or large-scale data transformations Experience with rules-based matching, deduplication, or AI-assisted data quality processes Why Join A true ownership role with executive sponsorship Global remit with meaningful influence over how data is governed and trusted Opportunity to shape governance foundations that support analytics, automation, and AI Work in a regulated, high-impact environment where data accuracy genuinely matters Strong benefits package Starting salary £65,000 - £70,000 DOE Bonus structure For more information please click APPLY now or call Nathan Handley on (phone number removed). The organisation has multiple locations across the UK/Europe and Globe but this is a UK based hire. Remote options are available with ad hoc travel to their outer London office when needed. Please note we are unable to provide sponsorship at this present time.

The CompanyNigel Wright Tech is recruiting for a Pricing Analyst for a dynamic manufacturing business. The position requires strong analytical capability, commercial awareness and the ability to translate data into meaningful recommendations for cross-functional stakeholders. The RoleKey responsibilities: Support the creation and implementation of pricing frameworks, tools and models Leverage digital and AI enabled tools to improve data quality, pricing efficiency and process automation Gather, analyse and report competitor pricing benchmarks and market trends Translate market insights into pricing recommendations for the Pricing Director and leadership teams Build and maintain dashboards, reports and presentations The RequirementsKey requirements: Proven experience in pricing and track record of tangible pricing impact Exposure to pricing tools, ERP/CRM systems or data visualisation platforms (e.g. Power BI) Insurance, travel, subscription or other highly competitive market background preferred Excellent communication skills

Do you have experience of managing applications and interfaces? Do you have experience of managing Microsoft 365 applications with strong SharePoint skills? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Systems to manage the ongoing operation, efficiencies, implementations, and upgrades of a digital estate of applications for a respected, modern, & established social enterprise in the midst of a digital transformation and service improvement programme. The main purpose of the role is to take responsibility for the end-to-end ownership and improvement of the organisation's application estate and any associated integration. You will act as product owner and manage the application roadmap, continuous improvement and upgrades, whilst promoting usability, adoption and value. Further day-to-day activities will include project managing implementations and upgrades; stakeholder management and reporting; third-party supplier management; product roadmap creation and maintenance; project management; support service provision; maintenance of super user network; data integrity and security; and the production of systems documentation and training. Essential Experience working in a Business Systems Manager, Applications Manager, Applications Team Lead, Senior Applications Analyst capacity. Strong experience of application lifecycle management across an estate of SaaS and hybrid applications. Strong Microsoft 365 applications and services experience in an organisational setting. Hands on experience managing SharePoint Online. Experience of working with core business enterprise systems with Finance, CRM, HR & Payroll, etc Project Management/Lead experience. Experience working on projects to install or upgrade commercial SaaS software applications (implementation/upgrade, build, configuration, UAT/testing, UX, training, support) and on service improvements. Mentoring or Leading teams, line management, and/or performance management and motivation. Strong supplier management capabilities. Desirable Relevant certification, such as Microsoft, vendor-specific, PRINCE2, ITIL, etc Experience implementing or operating Microsoft Purview capabilities. Azure Power Apps As an individual you will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. Alongside a competitive salary you will receive an impressive benefits package that includes a strong contributory pension, healthcare flexible working, generous leave entitlement and professional development. The role is offered on a hybrid basis with two days per week in the office in the Northwest, with the rest of the time working from home. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.

Dynamics 365 SME CRM Platform Lead Up to 100,000 Hybrid (2-3 days London) If you're the person colleagues call when Dynamics isn't behaving and you actually enjoy that this role is for you! A well-established professional services organisation is hiring a Dynamics 365 SME to take ownership of their CRM platform. You'll be the internal authority on Dynamics 365, advising delivery teams, shaping the platform roadmap, and making sure the organisation gets full value from its investment. You will Serve as the go-to subject matter expert for Dynamics 365 across Sales, Customer Service, and potentially Marketing modules Configure entities, forms, workflows, business rules, Power Automate flows, and model-driven apps Work alongside Product Owners, Business Analysts, and Tech Leads to validate solution approaches and shape backlog priorities Investigate and resolve functional and technical issues including performance, access, and data synchronisation problems Collaborate with Integration and Data teams on API connections, data mappings, and Dynamics workflows Contribute to platform governance, roadmap planning, version upgrades, and licensing reviews Act as the bridge between business users and technical teams - translating process needs into platform logic What We're Looking For Must-have: Proven hands-on experience with Microsoft Dynamics 365 across Sales, Customer Service, or Marketing modules Functional configuration skills - entities, business rules, forms, views, workflows, security roles Power Platform experience - Power Automate, Power Apps, and Dataverse Track record of supporting delivery teams or acting as a platform SME in a CRM or enterprise SaaS environment Strong stakeholder communication - comfortable working with both business users and technical teams Nice to have: Microsoft certifications (MB-210, PL-200, MB-910 or equivalent) Familiarity with ITIL, Agile delivery practices, or Dynamics ALM Experience with platform governance, performance tuning, or licensing management What's On Offer Salary up to 100,000 depending on experience Hybrid working - 2 -3 days per week in a central London office Genuine platform ownership with no management responsibility A stable, well-funded organisation mid-way through a technology modernisation programme Long-term role with real influence over how the platform develops Interested? Apply with your CV or reach out directly for a confidential conversation before committing to a full application.

IT Project Manager - Web/Software/Digital Hybrid working - 4 days in the office and 1 at home per week - fully subsidised restaurant and gym Close to Surbiton station - KT6 A well-established, global business based in Surbiton, Surrey are looking for an experienced Project Manager to join their team. Please note - experience delivering a range of software, digital or SAAS based projects is essential for this role. This technology focused, rapidly expanding international business is looking for an experienced Prince 2 accredited Project Manager with previous experience across Web or Software based projects. This is a brilliant opportunity to join a supportive, dynamic and forward thinking business in a role where you can make a real impact. Key responsibilities of this Project Manager role will include: Participate in all Software Delivery Lifecycle stages from discovery to delivery and benefit realisation Help to develop project approaches and plans Prepare and maintain project plan and schedule including; activities, tasks, milestones, deliverables, dependencies, resources and budget Monitor, track and report progress against the project plan Measure and evaluate performance against plan Identify issues, risks and mitigating strategies to minimize impact Maintain a RAID log Administer project change control as appropriate Define and maintain project communications with key stakeholders Managing a range of different projects from software to infrastructure and application development projects Managing and driving UAT, product acceptance, and change request processes Identify resource requirements and assign responsibilities for Business Analysts, Testers and Trainers To be suitable for this PM role you will have previous experience across the following: Experience across software, web or CRM based projects Experience managing mid sized projects with budgets from £200k-£500k The salary on offer for this role is up to £68,000 plus benefits. Hybrid working - 4 days in the office and 1 at home per week - fully subsidised restaurant and gym Close to Surbiton station - KT6 A well-established, global business based in Surbiton, Surrey are looking for an experienced Project Manager to join their team. This technology focused, rapidly expanding international business is looking for an experienced Prince 2 accredited Project Manager with previous experience across Web or Software based projects. This is a brilliant opportunity to join a supportive, dynamic and forward thinking business in a role where you can make a real impact. Key responsibilities of this Project Manager role will include: Participate in all Software Delivery Lifecycle stages from discovery to delivery and benefit realisation Help to develop project approaches and plans Prepare and maintain project plan and schedule including; activities, tasks, milestones, deliverables, dependencies, resources and budget Monitor, track and report progress against the project plan Measure and evaluate performance against plan Identify issues, risks and mitigating strategies to minimize impact Maintain a RAID log Administer project change control as appropriate Define and maintain project communications with key stakeholders Managing a range of different projects from software to infrastructure and application development projects Managing and driving UAT, product acceptance, and change request processes Identify resource requirements and assign responsibilities for Business Analysts, Testers and Trainers To be suitable for this PM role you will have previous experience across the following: Experience across software, web or CRM based projects Experience managing mid sized projects with budgets from £200k-£500k The salary on offer for this role is up to £68,000 plus benefits.