6 jobs found

Ipswich, Suffolk - Onsite, with Hybrid working available after the initial probation period. We are partnering with a well-established, market-leading organisation investing heavily in its digital and CRM capability. As part of this growth, they are looking for a Salesforce Business Process Manager to take ownership of process optimisation and platform improvement across the business. This is not a pure admin or development role. It is a business-facing position focused on analysing, redesigning and improving end to end processes within Salesforce, ensuring the platform delivers measurable value across sales, operations and wider business functions. The Role You will: Analyse and map current business processes and identify opportunities for improvement within Salesforce Redesign workflows and implement best practices to improve efficiency and adoption Partner with cross-functional teams to gather requirements and drive change Translate business needs into practical, user-friendly Salesforce solutions Support data-driven decision-making through improved reporting and platform usage Drive continuous improvement and embed structured methodologies where appropriate You will act as the bridge between business stakeholders and technical teams, ensuring Salesforce evolves in line with strategic objectives. About You We are looking for someone with: Strong experience working with Salesforce in a Business Analyst, CRM Manager or Process Improvement capacity Proven ability to map and redesign end-to-end processes Experience engaging stakeholders across sales, operations and leadership Confidence driving adoption, change and best practice A structured approach to process improvement, ideally with exposure to Lean or similar methodologies Strong communication and influencing skills This role offers genuine ownership and visibility within a stable and growing organisation committed to long-term investment in technology. If you are looking for a position where you can influence how Salesforce supports the wider business, rather than simply maintain it, this could be worth exploring. For more info, get in touch with Ruben at Synergy

A well-established UK-based organisation is seeking a Salesforce Business Process Manager to take ownership of Salesforce process optimisation and adoption across the business. This is a full-time, permanent role based in Ipswich. The role will focus on improving how Salesforce is used across the organisation, particularly across opportunities, leads, and forecasting. Working closely with sales, operational teams, and IT, you will lead the design and improvement of Salesforce-driven business processes, ensuring the platform is used effectively and consistently across the business. Working alongside an existing Salesforce Product Owner responsible for configuration and technical delivery, this role will focus on process leadership, stakeholder engagement, and maximising the value of Salesforce. You will take ownership of how Salesforce supports the business operationally, driving best practice usage and motivating teams to fully adopt the platform. Key areas of responsibility: Taking ownership of Salesforce business processes across the organisation Analysing, mapping, and improving workflows across opportunities, leads, and forecasting Driving best practice use of Salesforce to improve efficiency, visibility, and data quality Working with business stakeholders to increase Salesforce adoption across teams Collaborating with the Salesforce Product Owner responsible for configuration and platform delivery Supporting optimisation initiatives, process redesign, and potential system integrations Building strong relationships with internal teams and international stakeholders Supporting change management and continuous improvement initiatives Background and Experience: You will likely have experience operating in roles such as: Salesforce Business Analyst CRM Business Analyst Business Process Manager Salesforce Functional Lead Business Systems Analyst In addition, you will bring: Proven experience working with Salesforce to analyse and improve business processes Experience mapping and redesigning end-to-end workflows within CRM platforms Strong stakeholder engagement across sales, operational, and leadership teams Familiarity with process improvement methodologies such as Lean or similar frameworks Experience identifying inefficiencies and implementing practical process improvements Understanding of how Salesforce integrates with wider business systems The role will involve occasional international travel to collaborate with group stakeholders, typically a small number of visits each year. Apply Now!

ERP Systems Administrator Salary: £40,000 £45,000 Location: Coventry (Hybrid) Type: Permanent The Role We re recruiting an ERP Systems Administrator for a growing organisation that relies heavily on its core business systems. This is a hands-on role focused on the day-to-day support, configuration, and improvement of the ERP environment, ensuring systems remain stable, reliable and well-supported across the business. You ll work closely with internal teams to resolve system issues, investigate root causes, and support ongoing improvements to workflows, integrations and reporting across the organisation s systems landscape. Key Responsibilities Administration and configuration of the organisation s ERP platform Managing users, access, workflows and system configuration Supporting business-critical systems and resolving system issues Writing and maintaining SQL queries for reporting and troubleshooting Monitoring and supporting automated integrations and data imports Investigating recurring issues and performing root cause analysis Acting as an escalation point for a junior systems administrator Improving system documentation, controls and support processes Supporting integrated business systems such as: ERP platforms CRM systems (e.g. Salesforce) Reporting and planning tools About You Experience working as a Systems Administrator, ERP Administrator, or Application Support Analyst Experience supporting ERP or business-critical systems Strong troubleshooting and problem-solving skills Experience with SQL, reporting or data queries Comfortable working in a hands-on systems support environment Strong communication skills when working with internal users Experience with ERP platforms such as Unit4, SAP, Dynamics, Oracle, NetSuite or similar would be beneficial. Why Apply? Ownership of a business-critical ERP environment Hybrid working with a Coventry-based team Exposure to complex integrations and data workflows Opportunity to help improve systems and service delivery as the team grows If you're interested in learning more, please apply or get in touch with SF Technology to discuss the opportunity further.

Are you ready to take your career to the next level in a role that combines data analytics, CRM development, and continuous improvement? This is an exciting opportunity to join a company with over a century of excellence in designing and supplying high-quality products. This role offers a fantastic chance to grow professionally while being part of a forward-thinking organisation. What You Will Do: - Run, update, and assist in developing and maintaining business intelligence dashboards and reports. - Support data extraction, transformation, and loading (ETL) processes to ensure data accuracy and quality. - Assist with day-to-day maintenance of the CRM system, including user accounts, permissions, and data updates. - Provide support for user queries, deliver training, and enhance user adoption of the CRM platform. - Contribute to small-scale enhancements and improvements to BI and CRM solutions, ensuring efficiency and innovation. - Collaborate with the IT team to provide technical support across departments and assist with system upgrades and testing. What You Will Bring: - A strong interest in data analytics and CRM systems, with a basic knowledge of SQL and data manipulation. - Excellent problem-solving and communication skills, with the ability to work collaboratively in a team environment. - Familiarity with reporting or business intelligence tools and previous exposure to a CRM platform. - Attention to detail, process-oriented thinking, and a willingness to learn and adapt to new technologies. - Proficiency in Microsoft Office products and a proactive approach to continuous improvement. Joining this company means being part of a legacy of innovation and quality that spans over a century. The company is driven by a commitment to excellence and a strategic focus on growth, investment, and outstanding customer service. In this role, you will play a key part in supporting the organisation's goals and contributing to its ongoing success in the UK construction industry and beyond. Location: This role is based at the company's headquarters in Kingswinford. Interested?: If you're ready to make your mark as a BI Analyst and thrive in a dynamic and supportive environment, don't wait! Apply now and take the first step towards an exciting new chapter in your career. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

Job Description We are looking for a highly motivated and enthusiastic Junior RPA Business Analyst to join our local government client in Southwark, London. This is an excellent opportunity for someone keen to learn and grow in Robotic Process Automation (RPA). The successful candidate will receive comprehensive training and support to develop their RPA skills and knowledge. Responsibilities Assist in the analysis and documentation of business processes to identify opportunities for automation. Support the development and implementation of RPA solutions to improve efficiency and productivity. Collaborate with stakeholders to gather requirements and ensure that RPA solutions meet business needs. Participate in training sessions and workshops to deepen Understanding of RPA tools and techniques. Provide support to the RPA development team in designing, testing, and deploying automation solutions. Maintain accurate and up-to-date documentation of RPA processes and solutions. Qualifications Essential GCSE (or equivalent) in English Language and Mathematics. Degree in Business, Information Technology, or a related field. Basic knowledge of programming languages such as Python or JavaScript Advanced skills in Microsoft Office, including Word, Excel, Outlook, Social Media, and CRM systems. Criteria for Shortlisting - About You - What We're Looking for in the Ideal Candidate: Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Basic Understanding of business processes and workflows. Keen interest in technology and automation. Ability to work independently and as part of a team. Willingness to learn and adapt to new tools and technologies. Training Provided: Comprehensive training on RPA tools and techniques. Workshops and hands-on sessions to develop practical RPA skills. Ongoing support and mentorship from experienced RPA professionals. Access to online resources and training materials to enhance learning. Compliance Requirements 3 Years of References Willingness to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment business for this vacancy. We are committed to fostering an inclusive environment that values diversity and equal opportunity in the workplace.

We re currently working with a growing organisation who are looking to appoint a Business Development Analyst to support their ongoing expansion plans. This is a key hire for the business and will suit someone who enjoys research-led work and contributing directly to commercial growth. The Role This position will support the commercial growth of a well-established organisation by delivering high-quality research and insight across markets, competitors, and potential customers. The Business Development Analyst will work closely with senior stakeholders and commercial teams to gather, analyse, and interpret information that informs strategic decisions, new market entry, and business development activity. Responsibilities will include researching market conditions and trends, assessing growth opportunities, and evaluating competitive positioning. The role will also involve identifying and profiling prospective organisations, partners, and key decision-makers to support targeted outreach and long-term growth planning. A key part of the role is translating complex data into clear, practical insight. This will include producing structured reports, maintaining research documentation and CRM records, and presenting findings in a concise, commercially focused manner. The successful candidate will act as a central research resource for the business, contributing to proposals, presentations, and strategic discussions while ensuring decision-makers have access to accurate, up-to-date information. Candidate Requirements Essential Strong research and analytical skills Excellent communication and presentation skills Proficiency in Excel, Google Sheets, and research tools Ability to work independently and manage multiple priorities Desirable Experience using CRM systems (e.g. Glenniganst) Background in B2B research, consulting, business development, or strategy-focused roles Benefits Competitve salary Excellent career progression Life insurance Chrismas bonus Pension