I'm looking for an experienced D365 Support Analyst to play a key role in ensuring the smooth operation, support, and continuous improvement of Microsoft Dynamics 365 applications, including Finance & Operations, Customer Engagement, Supply Chain Management, and Commerce. This role sits at the intersection of day-to-day operational support and technology transformation, supporting both internal teams and external suppliers. What you'll be doing: Operational & Application Support Providing 1st and 2nd line support for Dynamics 365 (CE, SCM, Dual Write) and integrated systems such as POS, payments, printing, eCommerce, document management, and EDI solutions Troubleshooting and resolving incidents with minimal disruption to business operations Monitoring system performance (e.g. batch processing, performance issues) and proactively addressing problems Managing support tickets effectively and resolving them within agreed SLAs, with some out-of-hours support required Assisting with SLA reporting Supporting projects and system upgrades, from testing through to live environments Customer & Stakeholder Engagement Building strong relationships with internal teams and external suppliers Acting as a bridge between technical teams and business users, translating requirements and enabling collaboration Providing regular updates to users on ticket progress and resolution Becoming a trusted advisor and ensuring a positive support experience Projects & Continuous Improvement Supporting testing, training, and documentation for new system rollouts Contributing to internal knowledge bases and cross-team knowledge sharing Assisting in the development of apps, CRM functionality, and expanded use of D365 Sharing insights to optimise systems and improve user experience Documentation & Training Creating and maintaining high-quality functional documentation Preparing and delivering training sessions for super users Ensuring knowledge retention within the Technology and Change team Essential Skills: Good experience working with Dynamics AX or D365 Finance & Operations Experience supporting business-critical applications, ideally within retail or manufacturing environments Hands-on experience with POS systems (hardware and software) Strong problem-solving and incident management skills Basic understanding of Windows OS, ERP systems, and APIs/web services Ability to manage conflicting priorities and meet deadlines Desirable Exposure to D365 modules including Finance, Warehouse & Operations, CE, and Commerce Technical knowledge of SQL Server, SSRS, Logic Apps, Azure, and BI services Experience with Power Apps, Power Automate, and JavaScript/C# for plugins Configuration experience across workflows, system and user interfaces, and field management ITIL certification or experience working in structured IT service environments Experience supporting tightly integrated systems Please get in touch with Kamilla Ryan if interested () Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Apr 28, 2026
Full time
I'm looking for an experienced D365 Support Analyst to play a key role in ensuring the smooth operation, support, and continuous improvement of Microsoft Dynamics 365 applications, including Finance & Operations, Customer Engagement, Supply Chain Management, and Commerce. This role sits at the intersection of day-to-day operational support and technology transformation, supporting both internal teams and external suppliers. What you'll be doing: Operational & Application Support Providing 1st and 2nd line support for Dynamics 365 (CE, SCM, Dual Write) and integrated systems such as POS, payments, printing, eCommerce, document management, and EDI solutions Troubleshooting and resolving incidents with minimal disruption to business operations Monitoring system performance (e.g. batch processing, performance issues) and proactively addressing problems Managing support tickets effectively and resolving them within agreed SLAs, with some out-of-hours support required Assisting with SLA reporting Supporting projects and system upgrades, from testing through to live environments Customer & Stakeholder Engagement Building strong relationships with internal teams and external suppliers Acting as a bridge between technical teams and business users, translating requirements and enabling collaboration Providing regular updates to users on ticket progress and resolution Becoming a trusted advisor and ensuring a positive support experience Projects & Continuous Improvement Supporting testing, training, and documentation for new system rollouts Contributing to internal knowledge bases and cross-team knowledge sharing Assisting in the development of apps, CRM functionality, and expanded use of D365 Sharing insights to optimise systems and improve user experience Documentation & Training Creating and maintaining high-quality functional documentation Preparing and delivering training sessions for super users Ensuring knowledge retention within the Technology and Change team Essential Skills: Good experience working with Dynamics AX or D365 Finance & Operations Experience supporting business-critical applications, ideally within retail or manufacturing environments Hands-on experience with POS systems (hardware and software) Strong problem-solving and incident management skills Basic understanding of Windows OS, ERP systems, and APIs/web services Ability to manage conflicting priorities and meet deadlines Desirable Exposure to D365 modules including Finance, Warehouse & Operations, CE, and Commerce Technical knowledge of SQL Server, SSRS, Logic Apps, Azure, and BI services Experience with Power Apps, Power Automate, and JavaScript/C# for plugins Configuration experience across workflows, system and user interfaces, and field management ITIL certification or experience working in structured IT service environments Experience supporting tightly integrated systems Please get in touch with Kamilla Ryan if interested () Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Do you have experience of managing applications and interfaces? Do you have experience of managing Microsoft 365 applications with strong SharePoint skills? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Systems to manage the ongoing operation, efficiencies, implementations, and upgrades of a digital estate of applications for a respected, modern, & established social enterprise in the midst of a digital transformation and service improvement programme. The main purpose of the role is to take responsibility for the end-to-end ownership and improvement of the organisation's application estate and any associated integration. You will act as product owner and manage the application roadmap, continuous improvement and upgrades, whilst promoting usability, adoption and value. Further day-to-day activities will include project managing implementations and upgrades; stakeholder management and reporting; third-party supplier management; product roadmap creation and maintenance; project management; support service provision; maintenance of super user network; data integrity and security; and the production of systems documentation and training. Essential Experience working in a Business Systems Manager, Applications Manager, Applications Team Lead, Senior Applications Analyst capacity. Strong experience of application lifecycle management across an estate of SaaS and hybrid applications. Strong Microsoft 365 applications and services experience in an organisational setting. Hands on experience managing SharePoint Online. Experience of working with core business enterprise systems with Finance, CRM, HR & Payroll, etc Project Management/Lead experience. Experience working on projects to install or upgrade commercial SaaS software applications (implementation/upgrade, build, configuration, UAT/testing, UX, training, support) and on service improvements. Mentoring or Leading teams, line management, and/or performance management and motivation. Strong supplier management capabilities. Desirable Relevant certification, such as Microsoft, vendor-specific, PRINCE2, ITIL, etc Experience implementing or operating Microsoft Purview capabilities. Azure Power Apps As an individual you will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. Alongside a competitive salary you will receive an impressive benefits package that includes a strong contributory pension, healthcare flexible working, generous leave entitlement and professional development. The role is offered on a hybrid basis with two days per week in the office in the Northwest, with the rest of the time working from home. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Apr 28, 2026
Full time
Do you have experience of managing applications and interfaces? Do you have experience of managing Microsoft 365 applications with strong SharePoint skills? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Systems to manage the ongoing operation, efficiencies, implementations, and upgrades of a digital estate of applications for a respected, modern, & established social enterprise in the midst of a digital transformation and service improvement programme. The main purpose of the role is to take responsibility for the end-to-end ownership and improvement of the organisation's application estate and any associated integration. You will act as product owner and manage the application roadmap, continuous improvement and upgrades, whilst promoting usability, adoption and value. Further day-to-day activities will include project managing implementations and upgrades; stakeholder management and reporting; third-party supplier management; product roadmap creation and maintenance; project management; support service provision; maintenance of super user network; data integrity and security; and the production of systems documentation and training. Essential Experience working in a Business Systems Manager, Applications Manager, Applications Team Lead, Senior Applications Analyst capacity. Strong experience of application lifecycle management across an estate of SaaS and hybrid applications. Strong Microsoft 365 applications and services experience in an organisational setting. Hands on experience managing SharePoint Online. Experience of working with core business enterprise systems with Finance, CRM, HR & Payroll, etc Project Management/Lead experience. Experience working on projects to install or upgrade commercial SaaS software applications (implementation/upgrade, build, configuration, UAT/testing, UX, training, support) and on service improvements. Mentoring or Leading teams, line management, and/or performance management and motivation. Strong supplier management capabilities. Desirable Relevant certification, such as Microsoft, vendor-specific, PRINCE2, ITIL, etc Experience implementing or operating Microsoft Purview capabilities. Azure Power Apps As an individual you will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. Alongside a competitive salary you will receive an impressive benefits package that includes a strong contributory pension, healthcare flexible working, generous leave entitlement and professional development. The role is offered on a hybrid basis with two days per week in the office in the Northwest, with the rest of the time working from home. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
CRM Marketing Data Analyst Contract Outside IR35 Redditch (2 days per week on-site) 6-months+ £400.00 - £450.00 per day To start Tuesday 5th May Overview The CRM Marketing Data Analyst is responsible for the scoping and hands on delivery of CRM / Email Campaign analysis and is a pivotal role in the growth of a CRM programme contributing to 20% of Group Turnover. The role is not just delivering numbers, but a proactive role accountable for stakeholder management and the ability to drive action from recommendations. Key Responsibilities: Be a key point of contact for the email marketing team, delivering analysis through regular Power BI reporting and SQL deep-dives. To deliver weekly performance summaries to the Head of CRM and other senior stakeholders. Present results confidently and clearly in a group forum to both technical and non-technical audiences. To lead the scoping and delivery of new reports and analysis briefs. To self-prioritise a high volume of work demand to ensure the most effective use of resource. To design A/B tests to ensure that control groups provide robust results with statistical significance. Ability to forecast future campaign performance based on historic selection volumes and response rates. Essential: Proven experience in marketing analytics: High volume campaigns, complex omni-channel data selections & test structures, automation of response analysis through BI tools. Business intelligence reporting (Power BI) Moderate to advanced SQL Google Analytics / GA4 Web Analytics Presentation skills Technical problem solving and providing data solutions Pro-activity, turning analysis into recommendations Driving innovative approaches to optimising campaign response and conversion CRM Marketing Data Analyst
Apr 28, 2026
Contractor
CRM Marketing Data Analyst Contract Outside IR35 Redditch (2 days per week on-site) 6-months+ £400.00 - £450.00 per day To start Tuesday 5th May Overview The CRM Marketing Data Analyst is responsible for the scoping and hands on delivery of CRM / Email Campaign analysis and is a pivotal role in the growth of a CRM programme contributing to 20% of Group Turnover. The role is not just delivering numbers, but a proactive role accountable for stakeholder management and the ability to drive action from recommendations. Key Responsibilities: Be a key point of contact for the email marketing team, delivering analysis through regular Power BI reporting and SQL deep-dives. To deliver weekly performance summaries to the Head of CRM and other senior stakeholders. Present results confidently and clearly in a group forum to both technical and non-technical audiences. To lead the scoping and delivery of new reports and analysis briefs. To self-prioritise a high volume of work demand to ensure the most effective use of resource. To design A/B tests to ensure that control groups provide robust results with statistical significance. Ability to forecast future campaign performance based on historic selection volumes and response rates. Essential: Proven experience in marketing analytics: High volume campaigns, complex omni-channel data selections & test structures, automation of response analysis through BI tools. Business intelligence reporting (Power BI) Moderate to advanced SQL Google Analytics / GA4 Web Analytics Presentation skills Technical problem solving and providing data solutions Pro-activity, turning analysis into recommendations Driving innovative approaches to optimising campaign response and conversion CRM Marketing Data Analyst
Modernisation SME - Dynamics London Hybrid Permanent Full time - 35 hours per week £70,000 - £90,000 Join the ICAEW At ICAEW, you'll be part of an organisation that's shaping the future of business, finance and the accountancy profession on a global scale. Our bold 2030 Strategy puts members, innovation, sustainability and trust at the heart of everything we do-creating an exciting, forward-looking environment where your work has real impact. We invest in our people through our benefits package, continuous development and a supportive, inclusive culture that empowers you to grow and thrive. If you're looking for a role with purpose, influence and opportunity, ICAEW is a place where your future can truly take shape. Role Profile To act as the go-to expert for the Microsoft Dynamics 365 platform at ICAEW, providing deep functional and technical knowledge, supporting delivery teams, enabling business capability, and ensuring platform integrity and performance. The SME partners with Product Owners, Engineers, Business Analysts, and Support teams to optimise the use of Dynamics (e.g. Sales, Customer Service), lead configuration, troubleshoot issues, and shape continuous improvement. This role plays a key part in ensuring the Dynamics platform delivers maximum value while remaining scalable, compliant, and aligned with broader architectural standards Responsibilities include: Serve as the subject matter authority for Microsoft Dynamics 365 modules used across ICAEW, including Sales, Customer Service, and potentially Marketing. Provide hands-on configuration of entities, forms, workflows, business rules, Power Automate flows, and model-driven apps. Investigate and resolve functional and technical issues related to the Dynamics 365 platform, including performance, access, and data synchronisation issues. Work with Integration and Data teams to validate API connections, data mappings, and workflows involving Dynamics 365. Contribute to platform roadmaps, version upgrades, and licensing reviews, working closely with Architecture, Procurement, and Product. Build strong relationships with business users to understand processes, pain points, and improvement opportunities. Candidate Profile Requirements include: Proven experience working with Microsoft Dynamics 365, including functional configuration and user support across Sales, Service, or Marketing modules. Proven experience supporting delivery teams or acting as a platform SME within a CRM or enterprise SaaS environment. Exposure to platform governance, upgrades, licensing, or performance tuning in a complex organisation. Functional expertise in Dynamics 365 - Confident in configuring entities, business rules, forms, views, dashboards, workflows, and security roles. Power Platform knowledge - Experience with Power Automate, Power Apps, and Dataverse. For the full role profile please click the document attached. Why work for us? We want you to enjoy your work and flourish in your role.Our working environment is friendly and supportive, and we encourage everyone to understand personal differences and treat each other with respect.We are a diverse organisation, employing skilled and motivated people from all backgrounds and helping them to reach their full potential, through training and development.Sustainability is important to us, and we work hard to reduce our carbon footprint, whether that's in our buildings through lighting and heating, or encouraging staff to recycle and reduce paper consumption.Our employee benefits include: A substantial suite of training and development Flexible working arrangements A generous benefits package which includes gym discounts, pension plan, season ticket travel loans and health and dental plansWe are a disability confident employer.
Apr 28, 2026
Full time
Modernisation SME - Dynamics London Hybrid Permanent Full time - 35 hours per week £70,000 - £90,000 Join the ICAEW At ICAEW, you'll be part of an organisation that's shaping the future of business, finance and the accountancy profession on a global scale. Our bold 2030 Strategy puts members, innovation, sustainability and trust at the heart of everything we do-creating an exciting, forward-looking environment where your work has real impact. We invest in our people through our benefits package, continuous development and a supportive, inclusive culture that empowers you to grow and thrive. If you're looking for a role with purpose, influence and opportunity, ICAEW is a place where your future can truly take shape. Role Profile To act as the go-to expert for the Microsoft Dynamics 365 platform at ICAEW, providing deep functional and technical knowledge, supporting delivery teams, enabling business capability, and ensuring platform integrity and performance. The SME partners with Product Owners, Engineers, Business Analysts, and Support teams to optimise the use of Dynamics (e.g. Sales, Customer Service), lead configuration, troubleshoot issues, and shape continuous improvement. This role plays a key part in ensuring the Dynamics platform delivers maximum value while remaining scalable, compliant, and aligned with broader architectural standards Responsibilities include: Serve as the subject matter authority for Microsoft Dynamics 365 modules used across ICAEW, including Sales, Customer Service, and potentially Marketing. Provide hands-on configuration of entities, forms, workflows, business rules, Power Automate flows, and model-driven apps. Investigate and resolve functional and technical issues related to the Dynamics 365 platform, including performance, access, and data synchronisation issues. Work with Integration and Data teams to validate API connections, data mappings, and workflows involving Dynamics 365. Contribute to platform roadmaps, version upgrades, and licensing reviews, working closely with Architecture, Procurement, and Product. Build strong relationships with business users to understand processes, pain points, and improvement opportunities. Candidate Profile Requirements include: Proven experience working with Microsoft Dynamics 365, including functional configuration and user support across Sales, Service, or Marketing modules. Proven experience supporting delivery teams or acting as a platform SME within a CRM or enterprise SaaS environment. Exposure to platform governance, upgrades, licensing, or performance tuning in a complex organisation. Functional expertise in Dynamics 365 - Confident in configuring entities, business rules, forms, views, dashboards, workflows, and security roles. Power Platform knowledge - Experience with Power Automate, Power Apps, and Dataverse. For the full role profile please click the document attached. Why work for us? We want you to enjoy your work and flourish in your role.Our working environment is friendly and supportive, and we encourage everyone to understand personal differences and treat each other with respect.We are a diverse organisation, employing skilled and motivated people from all backgrounds and helping them to reach their full potential, through training and development.Sustainability is important to us, and we work hard to reduce our carbon footprint, whether that's in our buildings through lighting and heating, or encouraging staff to recycle and reduce paper consumption.Our employee benefits include: A substantial suite of training and development Flexible working arrangements A generous benefits package which includes gym discounts, pension plan, season ticket travel loans and health and dental plansWe are a disability confident employer.
Harnham - Data & Analytics Recruitment
Watford, Hertfordshire
Senior Data Analyst (Player Analytics) Hertfordshire - hybrid working 3x a week Up to £95,000 + bonus This is a senior analytics role for someone who thrives on ambiguity, pace and commercial impact. You will work at the heart of a data led organisation where analytics directly shapes product, marketing and digital decisions. The role is varied, highly visible and suited to an analyst who enjoys solving new problems rather than running routine reporting. The Company They are a large, regulated consumer business operating at national scale, with a strong digital and marketing footprint. Analytics is embedded across decision making, with senior leaders actively relying on insight to guide strategy and investment. The organisation is undergoing significant transformation, creating a rare opportunity to influence how data is used across the business. The Role Sit within a central Player Analytics function supporting digital, commercial, CRM and wider business initiatives. Lead ad hoc deep dive analysis to uncover player behaviour, risks and commercial opportunities. Build and evaluate commercial models to assess the upside and downside of new products, features and incentives. Support test and learn activity by forming hypotheses, measuring impact and identifying unintended consequences. Optimise digital journeys and player experiences using behavioural and transactional data. Act as a thought partner to senior stakeholders, anticipating questions and challenging assumptions with evidence. Your Skills and Experience Strong commercial analytics experience within a consumer or regulated environment. Advanced SQL skills, with experience working on large, complex datasets in cloud data warehouses. Experience using Python or R for advanced analysis such as segmentation, clustering and cohort work. Ability to translate ambiguous business questions into structured analysis and clear recommendations. Confidence communicating insight to senior stakeholders with clarity and credibility. Understanding of customer motivation and responsible engagement principles is highly valued. What They Offer High autonomy, trust and exposure to senior decision makers. The chance to work on high impact projects with real commercial and social outcomes. Long term career development within a mature and growing data function. How to Apply Apply now to learn more about this Senior Data Analyst role and how it could shape the next step in your analytics career.
Apr 28, 2026
Full time
Senior Data Analyst (Player Analytics) Hertfordshire - hybrid working 3x a week Up to £95,000 + bonus This is a senior analytics role for someone who thrives on ambiguity, pace and commercial impact. You will work at the heart of a data led organisation where analytics directly shapes product, marketing and digital decisions. The role is varied, highly visible and suited to an analyst who enjoys solving new problems rather than running routine reporting. The Company They are a large, regulated consumer business operating at national scale, with a strong digital and marketing footprint. Analytics is embedded across decision making, with senior leaders actively relying on insight to guide strategy and investment. The organisation is undergoing significant transformation, creating a rare opportunity to influence how data is used across the business. The Role Sit within a central Player Analytics function supporting digital, commercial, CRM and wider business initiatives. Lead ad hoc deep dive analysis to uncover player behaviour, risks and commercial opportunities. Build and evaluate commercial models to assess the upside and downside of new products, features and incentives. Support test and learn activity by forming hypotheses, measuring impact and identifying unintended consequences. Optimise digital journeys and player experiences using behavioural and transactional data. Act as a thought partner to senior stakeholders, anticipating questions and challenging assumptions with evidence. Your Skills and Experience Strong commercial analytics experience within a consumer or regulated environment. Advanced SQL skills, with experience working on large, complex datasets in cloud data warehouses. Experience using Python or R for advanced analysis such as segmentation, clustering and cohort work. Ability to translate ambiguous business questions into structured analysis and clear recommendations. Confidence communicating insight to senior stakeholders with clarity and credibility. Understanding of customer motivation and responsible engagement principles is highly valued. What They Offer High autonomy, trust and exposure to senior decision makers. The chance to work on high impact projects with real commercial and social outcomes. Long term career development within a mature and growing data function. How to Apply Apply now to learn more about this Senior Data Analyst role and how it could shape the next step in your analytics career.
Business Apps Dynamics Technology Lead Milton Keynes Hybrid Permanent Full time - 35 hours per week £65,000 - £85,000 Join the ICAEW At ICAEW, you'll be part of an organisation that's shaping the future of business, finance and the accountancy profession on a global scale. Our bold 2030 Strategy puts members, innovation, sustainability and trust at the heart of everything we do-creating an exciting, forward-looking environment where your work has real impact. We invest in our people through our benefits package, continuous development and a supportive, inclusive culture that empowers you to grow and thrive. If you're looking for a role with purpose, influence and opportunity, ICAEW is a place where your future can truly take shape. Role Profile To provide technical leadership for ICAEW's Microsoft Dynamics 365 platform, ensuring scalable, secure, and sustainable solutions that support critical business processes and digital transformation goals. The Business Apps Dynamics Technology Leadis responsible for defining the technical architecture and implementation approach for Dynamics 365 solutions (e.g. Sales, Customer Service), mentoring engineers, ensuring alignment with architectural and data standards, and contributing to the strategic evolution of the Dynamics platform. Responsibilities include: Own the end-to-end technical design for Dynamics 365 implementations and enhancements, including data modelling, customisation, integrations, and security configuration. Guide and support development teams on Dynamics 365 configuration, customisation (e.g. JavaScript, Power Automate, Plugins), and Power Platform solutions. Collaborate with Integration and Data teams to ensure Dynamics is well-integrated with surrounding systems (e.g. ERP, web portals, data warehouse). Define and enforce Dynamics 365 development and configuration standards, naming conventions, and release processes. Work closely with Product Owners and Business Analysts to ensure user stories and backlog items are technically sound and delivery-ready. Provide technical coaching to internal developers and external partners working on Dynamics solutions. Candidate Profile Requirements include: Extensive experience in Microsoft Dynamics 365 solution development and configuration, with a recent role in a technical leadership role. Strong background in CRM architecture, Power Platform, and enterprise integration of Dynamics. Experience leading delivery across multiple Dynamics workstreams or modules in complex organisational settings. Dynamics 365 platform expertise - Deep understanding of configuration, customisation, workflows, Power Apps, Power Automate, plugins, and web resources. Solution design and architecture - Ability to define enterprise-scale solutions within Dynamics and across integrated systems. For the full role profile please click the document attached. Why work for us? We want you to enjoy your work and flourish in your role.Our working environment is friendly and supportive, and we encourage everyone to understand personal differences and treat each other with respect. We are a diverse organisation, employing skilled and motivated people from all backgrounds and helping them to reach their full potential, through training and development.Sustainability is important to us, and we work hard to reduce our carbon footprint, whether that's in our buildings through lighting and heating, or encouraging staff to recycle and reduce paper consumption. Our employee benefits include: A substantial suite of training and development Flexible working arrangements A generous benefits package which includes gym discounts, pension plan, season ticket travel loans and health and dental plansWe are a disability confident employer. We reserve the right to close this vacancy earlier than the advertised closing date should we receive enough suitable applications. We therefore encourage interested candidates to apply as soon as possible to avoid disappointment. We reserve the right to close this vacancy earlier than the advertised closing date if we receive enough suitable applications. We therefore encourage interested candidates to apply as soon as possible to avoid disappointment.
Apr 28, 2026
Full time
Business Apps Dynamics Technology Lead Milton Keynes Hybrid Permanent Full time - 35 hours per week £65,000 - £85,000 Join the ICAEW At ICAEW, you'll be part of an organisation that's shaping the future of business, finance and the accountancy profession on a global scale. Our bold 2030 Strategy puts members, innovation, sustainability and trust at the heart of everything we do-creating an exciting, forward-looking environment where your work has real impact. We invest in our people through our benefits package, continuous development and a supportive, inclusive culture that empowers you to grow and thrive. If you're looking for a role with purpose, influence and opportunity, ICAEW is a place where your future can truly take shape. Role Profile To provide technical leadership for ICAEW's Microsoft Dynamics 365 platform, ensuring scalable, secure, and sustainable solutions that support critical business processes and digital transformation goals. The Business Apps Dynamics Technology Leadis responsible for defining the technical architecture and implementation approach for Dynamics 365 solutions (e.g. Sales, Customer Service), mentoring engineers, ensuring alignment with architectural and data standards, and contributing to the strategic evolution of the Dynamics platform. Responsibilities include: Own the end-to-end technical design for Dynamics 365 implementations and enhancements, including data modelling, customisation, integrations, and security configuration. Guide and support development teams on Dynamics 365 configuration, customisation (e.g. JavaScript, Power Automate, Plugins), and Power Platform solutions. Collaborate with Integration and Data teams to ensure Dynamics is well-integrated with surrounding systems (e.g. ERP, web portals, data warehouse). Define and enforce Dynamics 365 development and configuration standards, naming conventions, and release processes. Work closely with Product Owners and Business Analysts to ensure user stories and backlog items are technically sound and delivery-ready. Provide technical coaching to internal developers and external partners working on Dynamics solutions. Candidate Profile Requirements include: Extensive experience in Microsoft Dynamics 365 solution development and configuration, with a recent role in a technical leadership role. Strong background in CRM architecture, Power Platform, and enterprise integration of Dynamics. Experience leading delivery across multiple Dynamics workstreams or modules in complex organisational settings. Dynamics 365 platform expertise - Deep understanding of configuration, customisation, workflows, Power Apps, Power Automate, plugins, and web resources. Solution design and architecture - Ability to define enterprise-scale solutions within Dynamics and across integrated systems. For the full role profile please click the document attached. Why work for us? We want you to enjoy your work and flourish in your role.Our working environment is friendly and supportive, and we encourage everyone to understand personal differences and treat each other with respect. We are a diverse organisation, employing skilled and motivated people from all backgrounds and helping them to reach their full potential, through training and development.Sustainability is important to us, and we work hard to reduce our carbon footprint, whether that's in our buildings through lighting and heating, or encouraging staff to recycle and reduce paper consumption. Our employee benefits include: A substantial suite of training and development Flexible working arrangements A generous benefits package which includes gym discounts, pension plan, season ticket travel loans and health and dental plansWe are a disability confident employer. We reserve the right to close this vacancy earlier than the advertised closing date should we receive enough suitable applications. We therefore encourage interested candidates to apply as soon as possible to avoid disappointment. We reserve the right to close this vacancy earlier than the advertised closing date if we receive enough suitable applications. We therefore encourage interested candidates to apply as soon as possible to avoid disappointment.
Dynamics 365 Developer - sought by leading pensions provider in London/Belfast - Hybrid - Contract Inside IR35 - umbrella Key Responsibilities Dynamics 365 Development & Configuration Design, configure, and customise Dynamics 365 (Sales) entities, forms, views, dashboards, and business process flows Extend platform capability through plugins, workflows, JavaScript, Power Platform components, and Azure integrations Define and implement best-fit technical solutions aligned to existing architecture and business processes Lead end-to-end development of Dynamics 365 CRM solutions Integration, Data & Environments Build and manage integrations with Microsoft 365, external systems, and APIs Support data migration, upgrades, and deployment activities across environments Implement and maintain security roles, permissions, and environment governance Manage solutions across the full application lifecycle (build, release, support) Delivery & Quality Work closely with Business Analysts and delivery teams to translate functional requirements into scalable, maintainable solutions Plan, estimate, design, develop, and implement solutions in line with agreed delivery plans Troubleshoot, optimise, and enhance existing CRM functionality Resolve complex technical issues while maintaining high engineering standards Adhere to quality assurance controls to improve solution quality and streamline releases Collaboration & Adoption Collaborate with business teams (e.g. Business Development, Marketing, Operations) to ensure solutions meet real operational needs Provide technical guidance and advice to colleagues and delivery partners Contribute to technical documentation, standards, and knowledge sharing Support Dynamics 365 adoption through well-engineered, user-focused solutions Continuously develop product and technology knowledge to ensure best-practice delivery Required Experience & Skills Essential Proven hands-on experience delivering Microsoft Dynamics 365 CE / Power Platform solutions Experience delivering Dynamics 365 migrations and upgrades , particularly within Dynamics Sales Strong understanding of the Microsoft technology stack Experience developing and configuring Dynamics workflows and business processes Hands-on experience building custom Dynamics 365 applications Experience working in Agile / DevOps delivery environments Strong communication and stakeholder collaboration skills Eligibility for Security Clearance Desirable Experience with Power Platform (Power Automate, Power Apps, Power BI) Experience with the wider Microsoft 365 ecosystem (SharePoint, Teams) Experience integrating Dynamics with APIs or third-party systems Experience using Azure DevOps for backlog, delivery, and release management Experience delivering enterprise-scale CRM solutions Ability to deliver technical training or enablement sessions Experience running developer forums, drop-in sessions, or capability-building initiatives Please apply within for further details - Matthew Holmes, Harvey Nash Always use these settings
Apr 28, 2026
Contractor
Dynamics 365 Developer - sought by leading pensions provider in London/Belfast - Hybrid - Contract Inside IR35 - umbrella Key Responsibilities Dynamics 365 Development & Configuration Design, configure, and customise Dynamics 365 (Sales) entities, forms, views, dashboards, and business process flows Extend platform capability through plugins, workflows, JavaScript, Power Platform components, and Azure integrations Define and implement best-fit technical solutions aligned to existing architecture and business processes Lead end-to-end development of Dynamics 365 CRM solutions Integration, Data & Environments Build and manage integrations with Microsoft 365, external systems, and APIs Support data migration, upgrades, and deployment activities across environments Implement and maintain security roles, permissions, and environment governance Manage solutions across the full application lifecycle (build, release, support) Delivery & Quality Work closely with Business Analysts and delivery teams to translate functional requirements into scalable, maintainable solutions Plan, estimate, design, develop, and implement solutions in line with agreed delivery plans Troubleshoot, optimise, and enhance existing CRM functionality Resolve complex technical issues while maintaining high engineering standards Adhere to quality assurance controls to improve solution quality and streamline releases Collaboration & Adoption Collaborate with business teams (e.g. Business Development, Marketing, Operations) to ensure solutions meet real operational needs Provide technical guidance and advice to colleagues and delivery partners Contribute to technical documentation, standards, and knowledge sharing Support Dynamics 365 adoption through well-engineered, user-focused solutions Continuously develop product and technology knowledge to ensure best-practice delivery Required Experience & Skills Essential Proven hands-on experience delivering Microsoft Dynamics 365 CE / Power Platform solutions Experience delivering Dynamics 365 migrations and upgrades , particularly within Dynamics Sales Strong understanding of the Microsoft technology stack Experience developing and configuring Dynamics workflows and business processes Hands-on experience building custom Dynamics 365 applications Experience working in Agile / DevOps delivery environments Strong communication and stakeholder collaboration skills Eligibility for Security Clearance Desirable Experience with Power Platform (Power Automate, Power Apps, Power BI) Experience with the wider Microsoft 365 ecosystem (SharePoint, Teams) Experience integrating Dynamics with APIs or third-party systems Experience using Azure DevOps for backlog, delivery, and release management Experience delivering enterprise-scale CRM solutions Ability to deliver technical training or enablement sessions Experience running developer forums, drop-in sessions, or capability-building initiatives Please apply within for further details - Matthew Holmes, Harvey Nash Always use these settings
Campaign Selection Analyst £45,000 - £50,000 + bonus + strong pension Hybrid - West Midlands (1x day per week) This is an opportunity to join a growing customer analytics function at a pivotal time, where data plays a central role in shaping customer communications and commercial decision-making. You will work at the heart of campaign delivery, combining technical expertise with real business impact across multiple product areas. The Company They are a well-established UK financial services organisation with a strong customer-first culture and a reputation for high-quality service. Data and analytics are a strategic priority, with ongoing investment in modern platforms, tools, and ways of working. The environment is collaborative, stable, and focused on long-term value rather than short-term wins. The Role As a Customer Selections and Analytics Consultant, you will be responsible for delivering accurate and timely customer selections that support a wide range of campaigns. You will work closely with analytics and marketing stakeholders to turn campaign briefs into robust, data-driven outputs. Key responsibilities include: Translating campaign briefs into clear, structured technical requirements Building, running, and optimising campaign selections using SQL Joining and manipulating data from multiple sources including CRM, transactional, and engagement data Using APIs to push selections into a CRM platform, supporting email and direct mail campaigns Partnering with analytics specialists on testing, measurement, and performance analysis Planning selections ahead of delivery schedules to support smooth campaign execution Contributing to wider data platform migrations and process improvements Your Skills and Experience Strong SQL capability, with confidence building and optimising complex queries Experience in campaign selections, customer analytics, CRM data, or a related data role Ability to translate business requirements into practical data solutions Comfortable working with multiple data sources and large customer datasets Experience supporting marketing or customer communications campaigns Industry background is open, with transferable analytical experience valued What They Offer Competitive salary and benefits package Hybrid working with flexibility built into the culture Exposure to large-scale data platform and CRM transformation projects Clear opportunities to develop technical capability and progress within analytics A supportive, collaborative team environment with strong knowledge sharing How to Apply Apply now to learn more about this Customer Selections and Analytics Consultant role and how it could fit into your next career move.
Apr 28, 2026
Full time
Campaign Selection Analyst £45,000 - £50,000 + bonus + strong pension Hybrid - West Midlands (1x day per week) This is an opportunity to join a growing customer analytics function at a pivotal time, where data plays a central role in shaping customer communications and commercial decision-making. You will work at the heart of campaign delivery, combining technical expertise with real business impact across multiple product areas. The Company They are a well-established UK financial services organisation with a strong customer-first culture and a reputation for high-quality service. Data and analytics are a strategic priority, with ongoing investment in modern platforms, tools, and ways of working. The environment is collaborative, stable, and focused on long-term value rather than short-term wins. The Role As a Customer Selections and Analytics Consultant, you will be responsible for delivering accurate and timely customer selections that support a wide range of campaigns. You will work closely with analytics and marketing stakeholders to turn campaign briefs into robust, data-driven outputs. Key responsibilities include: Translating campaign briefs into clear, structured technical requirements Building, running, and optimising campaign selections using SQL Joining and manipulating data from multiple sources including CRM, transactional, and engagement data Using APIs to push selections into a CRM platform, supporting email and direct mail campaigns Partnering with analytics specialists on testing, measurement, and performance analysis Planning selections ahead of delivery schedules to support smooth campaign execution Contributing to wider data platform migrations and process improvements Your Skills and Experience Strong SQL capability, with confidence building and optimising complex queries Experience in campaign selections, customer analytics, CRM data, or a related data role Ability to translate business requirements into practical data solutions Comfortable working with multiple data sources and large customer datasets Experience supporting marketing or customer communications campaigns Industry background is open, with transferable analytical experience valued What They Offer Competitive salary and benefits package Hybrid working with flexibility built into the culture Exposure to large-scale data platform and CRM transformation projects Clear opportunities to develop technical capability and progress within analytics A supportive, collaborative team environment with strong knowledge sharing How to Apply Apply now to learn more about this Customer Selections and Analytics Consultant role and how it could fit into your next career move.
Customer Insights Analyst £45,000 - £50,000 + bonus + strong pension Hybrid - West Midlands (1x day per week) This is an opportunity to join a growing customer analytics function at a pivotal time, where data plays a central role in shaping customer communications and commercial decision-making. You will work at the heart of campaign delivery, combining technical expertise with real business impact across multiple product areas. The Company They are a well-established UK financial services organisation with a strong customer-first culture and a reputation for high-quality service. Data and analytics are a strategic priority, with ongoing investment in modern platforms, tools, and ways of working. The environment is collaborative, stable, and focused on long-term value rather than short-term wins. The Role As a Customer Selections and Analytics Consultant, you will be responsible for delivering accurate and timely customer selections that support a wide range of campaigns. You will work closely with analytics and marketing stakeholders to turn campaign briefs into robust, data-driven outputs. Key responsibilities include: Translating campaign briefs into clear, structured technical requirements Building, running, and optimising campaign selections using SQL Joining and manipulating data from multiple sources including CRM, transactional, and engagement data Using APIs to push selections into a CRM platform, supporting email and direct mail campaigns Partnering with analytics specialists on testing, measurement, and performance analysis Planning selections ahead of delivery schedules to support smooth campaign execution Contributing to wider data platform migrations and process improvements Your Skills and Experience Strong SQL capability, with confidence building and optimising complex queries Experience in campaign selections, customer analytics, CRM data, or a related data role Ability to translate business requirements into practical data solutions Comfortable working with multiple data sources and large customer datasets Experience supporting marketing or customer communications campaigns Industry background is open, with transferable analytical experience valued What They Offer Competitive salary and benefits package Hybrid working with flexibility built into the culture Exposure to large-scale data platform and CRM transformation projects Clear opportunities to develop technical capability and progress within analytics A supportive, collaborative team environment with strong knowledge sharing How to Apply Apply now to learn more about this Customer Selections and Analytics Consultant role and how it could fit into your next career move.
Apr 28, 2026
Full time
Customer Insights Analyst £45,000 - £50,000 + bonus + strong pension Hybrid - West Midlands (1x day per week) This is an opportunity to join a growing customer analytics function at a pivotal time, where data plays a central role in shaping customer communications and commercial decision-making. You will work at the heart of campaign delivery, combining technical expertise with real business impact across multiple product areas. The Company They are a well-established UK financial services organisation with a strong customer-first culture and a reputation for high-quality service. Data and analytics are a strategic priority, with ongoing investment in modern platforms, tools, and ways of working. The environment is collaborative, stable, and focused on long-term value rather than short-term wins. The Role As a Customer Selections and Analytics Consultant, you will be responsible for delivering accurate and timely customer selections that support a wide range of campaigns. You will work closely with analytics and marketing stakeholders to turn campaign briefs into robust, data-driven outputs. Key responsibilities include: Translating campaign briefs into clear, structured technical requirements Building, running, and optimising campaign selections using SQL Joining and manipulating data from multiple sources including CRM, transactional, and engagement data Using APIs to push selections into a CRM platform, supporting email and direct mail campaigns Partnering with analytics specialists on testing, measurement, and performance analysis Planning selections ahead of delivery schedules to support smooth campaign execution Contributing to wider data platform migrations and process improvements Your Skills and Experience Strong SQL capability, with confidence building and optimising complex queries Experience in campaign selections, customer analytics, CRM data, or a related data role Ability to translate business requirements into practical data solutions Comfortable working with multiple data sources and large customer datasets Experience supporting marketing or customer communications campaigns Industry background is open, with transferable analytical experience valued What They Offer Competitive salary and benefits package Hybrid working with flexibility built into the culture Exposure to large-scale data platform and CRM transformation projects Clear opportunities to develop technical capability and progress within analytics A supportive, collaborative team environment with strong knowledge sharing How to Apply Apply now to learn more about this Customer Selections and Analytics Consultant role and how it could fit into your next career move.
Harnham - Data & Analytics Recruitment
Stratford-upon-avon, Warwickshire
Customer Analyst £45,000-£50,000 + Bonus Stratford-upon-Avon (Hybrid - 1x Day a Week in Office) If you're a SQL-heavy analyst tired of insight going nowhere, this is where your work actually turns into live customer campaigns! Brand-new role, strong team, and a business investing heavily in customer data + marketing capability. The Company You'll be joining a leading UK insurer with a strong reputation for customer experience and long-term stability; they're in the middle of a major data transformation, with new platforms, better access to customer data, and a real push towards data-led decision making across the business. The Role Sitting in the Customer Selections & Analytics team, you'll own the delivery of campaign selections end-to-end. This is a hands-on SQL role with clear commercial impact. Key responsibilities: Build and deliver campaign selections using SQL Translate marketing briefs into technical requirements Work across CRM, transactional & engagement datasets Support test & learn campaigns and performance tracking Push selections into CRM (moving to Dotdigital) Plan and manage campaign cycles 1-2 months ahead You'll work across Financial Services, Personal Lines & Commercial, giving you broad exposure across the business. Your Skills & Experience Strong SQL Background in campaign selections / CRM / customer analytics Experience working with large datasets Ability to translate business needs into data outputs The Benefits £45,000-£50,000 Bonus How to Apply Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page.
Apr 27, 2026
Full time
Customer Analyst £45,000-£50,000 + Bonus Stratford-upon-Avon (Hybrid - 1x Day a Week in Office) If you're a SQL-heavy analyst tired of insight going nowhere, this is where your work actually turns into live customer campaigns! Brand-new role, strong team, and a business investing heavily in customer data + marketing capability. The Company You'll be joining a leading UK insurer with a strong reputation for customer experience and long-term stability; they're in the middle of a major data transformation, with new platforms, better access to customer data, and a real push towards data-led decision making across the business. The Role Sitting in the Customer Selections & Analytics team, you'll own the delivery of campaign selections end-to-end. This is a hands-on SQL role with clear commercial impact. Key responsibilities: Build and deliver campaign selections using SQL Translate marketing briefs into technical requirements Work across CRM, transactional & engagement datasets Support test & learn campaigns and performance tracking Push selections into CRM (moving to Dotdigital) Plan and manage campaign cycles 1-2 months ahead You'll work across Financial Services, Personal Lines & Commercial, giving you broad exposure across the business. Your Skills & Experience Strong SQL Background in campaign selections / CRM / customer analytics Experience working with large datasets Ability to translate business needs into data outputs The Benefits £45,000-£50,000 Bonus How to Apply Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page.
We re hiring a Senior Data Steward/Analyst to take ownership of the quality, governance, and reliability of commercial master data across a global enterprise. This role exists because data quality is recognised at an executive level as critical to commercial performance, regulatory confidence, and future scalability. It is an ongoing data governance role, not a one off cleanup or remediation project. While the initial focus will be on US-based Veeva CRM data, the remit is global by design and will expand as the wider enterprise data ecosystem matures across CRM, ERP, and analytics platforms. The Role As Senior Data Steward, you will act as the global owner of commercial master data, working across regions, systems, and functions to ensure data is accurate, consistent, governed, and trusted. You will use Master Data Management (MDM) tooling (e.g. Syncari or equivalent) to control data flows, enforce standards, and prevent poor-quality data from propagating across the organisation. This role sits at the intersection of business, technology, analytics, and compliance. Key Responsibilities Global Data Stewardship & Governance Act as the global Data Steward for commercial master data, including Accounts, HCPs, HCOs, and hierarchies Own and enforce data quality standards across regions to ensure consistency, accuracy, and reliability Align governance practices with regional regulatory, privacy, and commercial requirements Define, document, and maintain data governance processes, standards, and SOPs Veeva CRM Data Ownership (Must Have) Serve as the primary Data Steward for Veeva CRM Own customer mapping, hierarchy management, and overall data accuracy Govern the full lifecycle of Veeva CRM data in line with internal standards and compliance expectations Support both US and European Veeva configurations, ensuring visibility into regional differences while maintaining shared global standards Identify and resolve data quality issues including duplicates, incorrect mappings, missing attributes, and legacy account structures Partner closely with commercial and operational stakeholders to ensure Veeva data reliably supports sales execution, reporting, and analytics Master Data Management & Integration Oversight Use MDM tools (e.g. Syncari or similar) to govern data synchronisation between Veeva CRM and downstream systems Define and enforce source-of-truth and data authority rules Prevent low-quality data from propagating across the enterprise Perform root-cause analysis when data issues surface in reporting, analytics, or operational workflows Data Quality Monitoring & Analytics Enablement Conduct data profiling, audits, and reconciliation to ensure reporting and analytics data is trusted Define and track data quality metrics, demonstrating continuous improvement over time Collaborate with BI, Analytics, IT, and Sales Operations teams to resolve discrepancies and improve upstream data processes About You You will bring a strong blend of data governance expertise, CRM mastery, and stakeholder influence, with the confidence to own global standards and the practical skills to resolve complex data problems. Required Experience & Skills Hands-on Veeva CRM experience (Accounts, Addresses, Affiliations, hierarchy management) 3 5+ years experience in Data Stewardship, Data Governance, or Master Data Management Strong experience managing CRM data, ideally within Life Sciences, Healthcare, or a regulated environment Hands-on experience with MDM or data integration tools (Syncari preferred; alternatives welcomed) Strong SQL skills for data analysis, investigation, and troubleshooting Solid understanding of data quality frameworks and governance principles Proven ability to work cross-functionally and explain data concepts to non-technical stakeholders Experience supporting commercial, sales, or operational analytics use cases Familiarity with healthcare master data domains (HCP, HCO) Experience with relational databases (e.g. PostgreSQL) Nice to Have Exposure to SAP master data Experience working with Snowflake or enterprise analytics platforms Involvement in data migrations, platform consolidations, or large-scale data transformations Experience with rules-based matching, deduplication, or AI-assisted data quality processes Why Join A true ownership role with executive sponsorship Global remit with meaningful influence over how data is governed and trusted Opportunity to shape governance foundations that support analytics, automation, and AI Work in a regulated, high-impact environment where data accuracy genuinely matters Strong benefits package Starting salary £65,000 - £70,000 DOE Bonus structure For more information please click APPLY now or call Nathan Handley on (phone number removed). The organisation has multiple locations across the UK/Europe and Globe but this is a UK based hire. Remote options are available with ad hoc travel to their outer London office when needed. Please note we are unable to provide sponsorship at this present time.
Apr 27, 2026
Full time
We re hiring a Senior Data Steward/Analyst to take ownership of the quality, governance, and reliability of commercial master data across a global enterprise. This role exists because data quality is recognised at an executive level as critical to commercial performance, regulatory confidence, and future scalability. It is an ongoing data governance role, not a one off cleanup or remediation project. While the initial focus will be on US-based Veeva CRM data, the remit is global by design and will expand as the wider enterprise data ecosystem matures across CRM, ERP, and analytics platforms. The Role As Senior Data Steward, you will act as the global owner of commercial master data, working across regions, systems, and functions to ensure data is accurate, consistent, governed, and trusted. You will use Master Data Management (MDM) tooling (e.g. Syncari or equivalent) to control data flows, enforce standards, and prevent poor-quality data from propagating across the organisation. This role sits at the intersection of business, technology, analytics, and compliance. Key Responsibilities Global Data Stewardship & Governance Act as the global Data Steward for commercial master data, including Accounts, HCPs, HCOs, and hierarchies Own and enforce data quality standards across regions to ensure consistency, accuracy, and reliability Align governance practices with regional regulatory, privacy, and commercial requirements Define, document, and maintain data governance processes, standards, and SOPs Veeva CRM Data Ownership (Must Have) Serve as the primary Data Steward for Veeva CRM Own customer mapping, hierarchy management, and overall data accuracy Govern the full lifecycle of Veeva CRM data in line with internal standards and compliance expectations Support both US and European Veeva configurations, ensuring visibility into regional differences while maintaining shared global standards Identify and resolve data quality issues including duplicates, incorrect mappings, missing attributes, and legacy account structures Partner closely with commercial and operational stakeholders to ensure Veeva data reliably supports sales execution, reporting, and analytics Master Data Management & Integration Oversight Use MDM tools (e.g. Syncari or similar) to govern data synchronisation between Veeva CRM and downstream systems Define and enforce source-of-truth and data authority rules Prevent low-quality data from propagating across the enterprise Perform root-cause analysis when data issues surface in reporting, analytics, or operational workflows Data Quality Monitoring & Analytics Enablement Conduct data profiling, audits, and reconciliation to ensure reporting and analytics data is trusted Define and track data quality metrics, demonstrating continuous improvement over time Collaborate with BI, Analytics, IT, and Sales Operations teams to resolve discrepancies and improve upstream data processes About You You will bring a strong blend of data governance expertise, CRM mastery, and stakeholder influence, with the confidence to own global standards and the practical skills to resolve complex data problems. Required Experience & Skills Hands-on Veeva CRM experience (Accounts, Addresses, Affiliations, hierarchy management) 3 5+ years experience in Data Stewardship, Data Governance, or Master Data Management Strong experience managing CRM data, ideally within Life Sciences, Healthcare, or a regulated environment Hands-on experience with MDM or data integration tools (Syncari preferred; alternatives welcomed) Strong SQL skills for data analysis, investigation, and troubleshooting Solid understanding of data quality frameworks and governance principles Proven ability to work cross-functionally and explain data concepts to non-technical stakeholders Experience supporting commercial, sales, or operational analytics use cases Familiarity with healthcare master data domains (HCP, HCO) Experience with relational databases (e.g. PostgreSQL) Nice to Have Exposure to SAP master data Experience working with Snowflake or enterprise analytics platforms Involvement in data migrations, platform consolidations, or large-scale data transformations Experience with rules-based matching, deduplication, or AI-assisted data quality processes Why Join A true ownership role with executive sponsorship Global remit with meaningful influence over how data is governed and trusted Opportunity to shape governance foundations that support analytics, automation, and AI Work in a regulated, high-impact environment where data accuracy genuinely matters Strong benefits package Starting salary £65,000 - £70,000 DOE Bonus structure For more information please click APPLY now or call Nathan Handley on (phone number removed). The organisation has multiple locations across the UK/Europe and Globe but this is a UK based hire. Remote options are available with ad hoc travel to their outer London office when needed. Please note we are unable to provide sponsorship at this present time.
The CompanyNigel Wright Tech is recruiting for a Pricing Analyst for a dynamic manufacturing business. The position requires strong analytical capability, commercial awareness and the ability to translate data into meaningful recommendations for cross-functional stakeholders. The RoleKey responsibilities: Support the creation and implementation of pricing frameworks, tools and models Leverage digital and AI enabled tools to improve data quality, pricing efficiency and process automation Gather, analyse and report competitor pricing benchmarks and market trends Translate market insights into pricing recommendations for the Pricing Director and leadership teams Build and maintain dashboards, reports and presentations The RequirementsKey requirements: Proven experience in pricing and track record of tangible pricing impact Exposure to pricing tools, ERP/CRM systems or data visualisation platforms (e.g. Power BI) Insurance, travel, subscription or other highly competitive market background preferred Excellent communication skills
Apr 27, 2026
Full time
The CompanyNigel Wright Tech is recruiting for a Pricing Analyst for a dynamic manufacturing business. The position requires strong analytical capability, commercial awareness and the ability to translate data into meaningful recommendations for cross-functional stakeholders. The RoleKey responsibilities: Support the creation and implementation of pricing frameworks, tools and models Leverage digital and AI enabled tools to improve data quality, pricing efficiency and process automation Gather, analyse and report competitor pricing benchmarks and market trends Translate market insights into pricing recommendations for the Pricing Director and leadership teams Build and maintain dashboards, reports and presentations The RequirementsKey requirements: Proven experience in pricing and track record of tangible pricing impact Exposure to pricing tools, ERP/CRM systems or data visualisation platforms (e.g. Power BI) Insurance, travel, subscription or other highly competitive market background preferred Excellent communication skills
Do you have experience of managing applications and interfaces? Do you have experience of managing Microsoft 365 applications with strong SharePoint skills? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Systems to manage the ongoing operation, efficiencies, implementations, and upgrades of a digital estate of applications for a respected, modern, & established social enterprise in the midst of a digital transformation and service improvement programme. The main purpose of the role is to take responsibility for the end-to-end ownership and improvement of the organisation's application estate and any associated integration. You will act as product owner and manage the application roadmap, continuous improvement and upgrades, whilst promoting usability, adoption and value. Further day-to-day activities will include project managing implementations and upgrades; stakeholder management and reporting; third-party supplier management; product roadmap creation and maintenance; project management; support service provision; maintenance of super user network; data integrity and security; and the production of systems documentation and training. Essential Experience working in a Business Systems Manager, Applications Manager, Applications Team Lead, Senior Applications Analyst capacity. Strong experience of application lifecycle management across an estate of SaaS and hybrid applications. Strong Microsoft 365 applications and services experience in an organisational setting. Hands on experience managing SharePoint Online. Experience of working with core business enterprise systems with Finance, CRM, HR & Payroll, etc Project Management/Lead experience. Experience working on projects to install or upgrade commercial SaaS software applications (implementation/upgrade, build, configuration, UAT/testing, UX, training, support) and on service improvements. Mentoring or Leading teams, line management, and/or performance management and motivation. Strong supplier management capabilities. Desirable Relevant certification, such as Microsoft, vendor-specific, PRINCE2, ITIL, etc Experience implementing or operating Microsoft Purview capabilities. Azure Power Apps As an individual you will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. Alongside a competitive salary you will receive an impressive benefits package that includes a strong contributory pension, healthcare flexible working, generous leave entitlement and professional development. The role is offered on a hybrid basis with two days per week in the office in the Northwest, with the rest of the time working from home. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Apr 27, 2026
Full time
Do you have experience of managing applications and interfaces? Do you have experience of managing Microsoft 365 applications with strong SharePoint skills? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Systems to manage the ongoing operation, efficiencies, implementations, and upgrades of a digital estate of applications for a respected, modern, & established social enterprise in the midst of a digital transformation and service improvement programme. The main purpose of the role is to take responsibility for the end-to-end ownership and improvement of the organisation's application estate and any associated integration. You will act as product owner and manage the application roadmap, continuous improvement and upgrades, whilst promoting usability, adoption and value. Further day-to-day activities will include project managing implementations and upgrades; stakeholder management and reporting; third-party supplier management; product roadmap creation and maintenance; project management; support service provision; maintenance of super user network; data integrity and security; and the production of systems documentation and training. Essential Experience working in a Business Systems Manager, Applications Manager, Applications Team Lead, Senior Applications Analyst capacity. Strong experience of application lifecycle management across an estate of SaaS and hybrid applications. Strong Microsoft 365 applications and services experience in an organisational setting. Hands on experience managing SharePoint Online. Experience of working with core business enterprise systems with Finance, CRM, HR & Payroll, etc Project Management/Lead experience. Experience working on projects to install or upgrade commercial SaaS software applications (implementation/upgrade, build, configuration, UAT/testing, UX, training, support) and on service improvements. Mentoring or Leading teams, line management, and/or performance management and motivation. Strong supplier management capabilities. Desirable Relevant certification, such as Microsoft, vendor-specific, PRINCE2, ITIL, etc Experience implementing or operating Microsoft Purview capabilities. Azure Power Apps As an individual you will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. Alongside a competitive salary you will receive an impressive benefits package that includes a strong contributory pension, healthcare flexible working, generous leave entitlement and professional development. The role is offered on a hybrid basis with two days per week in the office in the Northwest, with the rest of the time working from home. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Dynamics 365 SME CRM Platform Lead Up to 100,000 Hybrid (2-3 days London) If you're the person colleagues call when Dynamics isn't behaving and you actually enjoy that this role is for you! A well-established professional services organisation is hiring a Dynamics 365 SME to take ownership of their CRM platform. You'll be the internal authority on Dynamics 365, advising delivery teams, shaping the platform roadmap, and making sure the organisation gets full value from its investment. You will Serve as the go-to subject matter expert for Dynamics 365 across Sales, Customer Service, and potentially Marketing modules Configure entities, forms, workflows, business rules, Power Automate flows, and model-driven apps Work alongside Product Owners, Business Analysts, and Tech Leads to validate solution approaches and shape backlog priorities Investigate and resolve functional and technical issues including performance, access, and data synchronisation problems Collaborate with Integration and Data teams on API connections, data mappings, and Dynamics workflows Contribute to platform governance, roadmap planning, version upgrades, and licensing reviews Act as the bridge between business users and technical teams - translating process needs into platform logic What We're Looking For Must-have: Proven hands-on experience with Microsoft Dynamics 365 across Sales, Customer Service, or Marketing modules Functional configuration skills - entities, business rules, forms, views, workflows, security roles Power Platform experience - Power Automate, Power Apps, and Dataverse Track record of supporting delivery teams or acting as a platform SME in a CRM or enterprise SaaS environment Strong stakeholder communication - comfortable working with both business users and technical teams Nice to have: Microsoft certifications (MB-210, PL-200, MB-910 or equivalent) Familiarity with ITIL, Agile delivery practices, or Dynamics ALM Experience with platform governance, performance tuning, or licensing management What's On Offer Salary up to 100,000 depending on experience Hybrid working - 2 -3 days per week in a central London office Genuine platform ownership with no management responsibility A stable, well-funded organisation mid-way through a technology modernisation programme Long-term role with real influence over how the platform develops Interested? Apply with your CV or reach out directly for a confidential conversation before committing to a full application.
Apr 27, 2026
Full time
Dynamics 365 SME CRM Platform Lead Up to 100,000 Hybrid (2-3 days London) If you're the person colleagues call when Dynamics isn't behaving and you actually enjoy that this role is for you! A well-established professional services organisation is hiring a Dynamics 365 SME to take ownership of their CRM platform. You'll be the internal authority on Dynamics 365, advising delivery teams, shaping the platform roadmap, and making sure the organisation gets full value from its investment. You will Serve as the go-to subject matter expert for Dynamics 365 across Sales, Customer Service, and potentially Marketing modules Configure entities, forms, workflows, business rules, Power Automate flows, and model-driven apps Work alongside Product Owners, Business Analysts, and Tech Leads to validate solution approaches and shape backlog priorities Investigate and resolve functional and technical issues including performance, access, and data synchronisation problems Collaborate with Integration and Data teams on API connections, data mappings, and Dynamics workflows Contribute to platform governance, roadmap planning, version upgrades, and licensing reviews Act as the bridge between business users and technical teams - translating process needs into platform logic What We're Looking For Must-have: Proven hands-on experience with Microsoft Dynamics 365 across Sales, Customer Service, or Marketing modules Functional configuration skills - entities, business rules, forms, views, workflows, security roles Power Platform experience - Power Automate, Power Apps, and Dataverse Track record of supporting delivery teams or acting as a platform SME in a CRM or enterprise SaaS environment Strong stakeholder communication - comfortable working with both business users and technical teams Nice to have: Microsoft certifications (MB-210, PL-200, MB-910 or equivalent) Familiarity with ITIL, Agile delivery practices, or Dynamics ALM Experience with platform governance, performance tuning, or licensing management What's On Offer Salary up to 100,000 depending on experience Hybrid working - 2 -3 days per week in a central London office Genuine platform ownership with no management responsibility A stable, well-funded organisation mid-way through a technology modernisation programme Long-term role with real influence over how the platform develops Interested? Apply with your CV or reach out directly for a confidential conversation before committing to a full application.
CRM Implementation / Delivery Lead 12 month Fixed Term Contract Start: Immediate, ideally within the next two weeks Location: Hybrid, Central London - Twice a week onsite 35 hour working week, 10% pension We are looking for an experienced CRM Implementation / Delivery Lead to take ownership of a Zendesk implementation and support wider digital delivery during a maternity cover period. This is a high-trust role within a lovely organisation that offers genuine autonomy and strong internal support. The role You will act as the delivery lead for a Zendesk CRM implementation, currently in the discovery and definition phase. Working closely with an external delivery partner and highly engaged internal stakeholders, you will be responsible for ensuring the solution is delivered, adopted and continually optimised. The role suits someone with a strategic, business analyst mindset who is comfortable shaping requirements, defining workflows and keeping one eye firmly on the wider digital strategy. From mid-contract onwards, you will also oversee the procurement and delivery of additional digital initiatives, including online tools, website and content projects. Key responsibilities Lead the delivery of a Zendesk CRM implementation from discovery through to go-live and adoption Define, optimise and document business processes and workflows where formal BA capability is limited Manage and hold to account third-party delivery partners Drive internal engagement and user adoption across the organisation Operate comfortably in Agile or Scrum delivery environments Oversee additional digital projects during the maternity cover period Work closely with a wide range of internal stakeholders, with a high level of engagement and visibility Experience required Experienced in delivering CRM or ticketing system implementations, ideally Zendesk or similar platforms Strong delivery leadership with a strategic, business analyst style mindset Experience defining workflows and aligning delivery to broader digital strategy Confident managing third-party suppliers and complex stakeholder groups Experience working in Agile or Scrum environments Background in the public sector, ALB or not-for-profit organisations is highly desirable Available to start within the next two weeks This is a great opportunity for someone who enjoys autonomy, ownership and visible impact to step into a delivery role with real influence. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Apr 24, 2026
Full time
CRM Implementation / Delivery Lead 12 month Fixed Term Contract Start: Immediate, ideally within the next two weeks Location: Hybrid, Central London - Twice a week onsite 35 hour working week, 10% pension We are looking for an experienced CRM Implementation / Delivery Lead to take ownership of a Zendesk implementation and support wider digital delivery during a maternity cover period. This is a high-trust role within a lovely organisation that offers genuine autonomy and strong internal support. The role You will act as the delivery lead for a Zendesk CRM implementation, currently in the discovery and definition phase. Working closely with an external delivery partner and highly engaged internal stakeholders, you will be responsible for ensuring the solution is delivered, adopted and continually optimised. The role suits someone with a strategic, business analyst mindset who is comfortable shaping requirements, defining workflows and keeping one eye firmly on the wider digital strategy. From mid-contract onwards, you will also oversee the procurement and delivery of additional digital initiatives, including online tools, website and content projects. Key responsibilities Lead the delivery of a Zendesk CRM implementation from discovery through to go-live and adoption Define, optimise and document business processes and workflows where formal BA capability is limited Manage and hold to account third-party delivery partners Drive internal engagement and user adoption across the organisation Operate comfortably in Agile or Scrum delivery environments Oversee additional digital projects during the maternity cover period Work closely with a wide range of internal stakeholders, with a high level of engagement and visibility Experience required Experienced in delivering CRM or ticketing system implementations, ideally Zendesk or similar platforms Strong delivery leadership with a strategic, business analyst style mindset Experience defining workflows and aligning delivery to broader digital strategy Confident managing third-party suppliers and complex stakeholder groups Experience working in Agile or Scrum environments Background in the public sector, ALB or not-for-profit organisations is highly desirable Available to start within the next two weeks This is a great opportunity for someone who enjoys autonomy, ownership and visible impact to step into a delivery role with real influence. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
IT Project Manager - Web/Software/Digital Hybrid working - 4 days in the office and 1 at home per week - fully subsidised restaurant and gym Close to Surbiton station - KT6 A well-established, global business based in Surbiton, Surrey are looking for an experienced Project Manager to join their team. Please note - experience delivering a range of software, digital or SAAS based projects is essential for this role. This technology focused, rapidly expanding international business is looking for an experienced Prince 2 accredited Project Manager with previous experience across Web or Software based projects. This is a brilliant opportunity to join a supportive, dynamic and forward thinking business in a role where you can make a real impact. Key responsibilities of this Project Manager role will include: Participate in all Software Delivery Lifecycle stages from discovery to delivery and benefit realisation Help to develop project approaches and plans Prepare and maintain project plan and schedule including; activities, tasks, milestones, deliverables, dependencies, resources and budget Monitor, track and report progress against the project plan Measure and evaluate performance against plan Identify issues, risks and mitigating strategies to minimize impact Maintain a RAID log Administer project change control as appropriate Define and maintain project communications with key stakeholders Managing a range of different projects from software to infrastructure and application development projects Managing and driving UAT, product acceptance, and change request processes Identify resource requirements and assign responsibilities for Business Analysts, Testers and Trainers To be suitable for this PM role you will have previous experience across the following: Experience across software, web or CRM based projects Experience managing mid sized projects with budgets from £200k-£500k The salary on offer for this role is up to £68,000 plus benefits. Hybrid working - 4 days in the office and 1 at home per week - fully subsidised restaurant and gym Close to Surbiton station - KT6 A well-established, global business based in Surbiton, Surrey are looking for an experienced Project Manager to join their team. This technology focused, rapidly expanding international business is looking for an experienced Prince 2 accredited Project Manager with previous experience across Web or Software based projects. This is a brilliant opportunity to join a supportive, dynamic and forward thinking business in a role where you can make a real impact. Key responsibilities of this Project Manager role will include: Participate in all Software Delivery Lifecycle stages from discovery to delivery and benefit realisation Help to develop project approaches and plans Prepare and maintain project plan and schedule including; activities, tasks, milestones, deliverables, dependencies, resources and budget Monitor, track and report progress against the project plan Measure and evaluate performance against plan Identify issues, risks and mitigating strategies to minimize impact Maintain a RAID log Administer project change control as appropriate Define and maintain project communications with key stakeholders Managing a range of different projects from software to infrastructure and application development projects Managing and driving UAT, product acceptance, and change request processes Identify resource requirements and assign responsibilities for Business Analysts, Testers and Trainers To be suitable for this PM role you will have previous experience across the following: Experience across software, web or CRM based projects Experience managing mid sized projects with budgets from £200k-£500k The salary on offer for this role is up to £68,000 plus benefits.
Apr 23, 2026
Full time
IT Project Manager - Web/Software/Digital Hybrid working - 4 days in the office and 1 at home per week - fully subsidised restaurant and gym Close to Surbiton station - KT6 A well-established, global business based in Surbiton, Surrey are looking for an experienced Project Manager to join their team. Please note - experience delivering a range of software, digital or SAAS based projects is essential for this role. This technology focused, rapidly expanding international business is looking for an experienced Prince 2 accredited Project Manager with previous experience across Web or Software based projects. This is a brilliant opportunity to join a supportive, dynamic and forward thinking business in a role where you can make a real impact. Key responsibilities of this Project Manager role will include: Participate in all Software Delivery Lifecycle stages from discovery to delivery and benefit realisation Help to develop project approaches and plans Prepare and maintain project plan and schedule including; activities, tasks, milestones, deliverables, dependencies, resources and budget Monitor, track and report progress against the project plan Measure and evaluate performance against plan Identify issues, risks and mitigating strategies to minimize impact Maintain a RAID log Administer project change control as appropriate Define and maintain project communications with key stakeholders Managing a range of different projects from software to infrastructure and application development projects Managing and driving UAT, product acceptance, and change request processes Identify resource requirements and assign responsibilities for Business Analysts, Testers and Trainers To be suitable for this PM role you will have previous experience across the following: Experience across software, web or CRM based projects Experience managing mid sized projects with budgets from £200k-£500k The salary on offer for this role is up to £68,000 plus benefits. Hybrid working - 4 days in the office and 1 at home per week - fully subsidised restaurant and gym Close to Surbiton station - KT6 A well-established, global business based in Surbiton, Surrey are looking for an experienced Project Manager to join their team. This technology focused, rapidly expanding international business is looking for an experienced Prince 2 accredited Project Manager with previous experience across Web or Software based projects. This is a brilliant opportunity to join a supportive, dynamic and forward thinking business in a role where you can make a real impact. Key responsibilities of this Project Manager role will include: Participate in all Software Delivery Lifecycle stages from discovery to delivery and benefit realisation Help to develop project approaches and plans Prepare and maintain project plan and schedule including; activities, tasks, milestones, deliverables, dependencies, resources and budget Monitor, track and report progress against the project plan Measure and evaluate performance against plan Identify issues, risks and mitigating strategies to minimize impact Maintain a RAID log Administer project change control as appropriate Define and maintain project communications with key stakeholders Managing a range of different projects from software to infrastructure and application development projects Managing and driving UAT, product acceptance, and change request processes Identify resource requirements and assign responsibilities for Business Analysts, Testers and Trainers To be suitable for this PM role you will have previous experience across the following: Experience across software, web or CRM based projects Experience managing mid sized projects with budgets from £200k-£500k The salary on offer for this role is up to £68,000 plus benefits.
Support recruitment of new T-ISAC members and strengthen relationships with prospective organisations. Drive T-ISAC member acquisition. Identify opportunities to expand T ISAC offerings, services or collaborative initiatives. Work with internal teams to align business development efforts with T ISAC's strategic roadmap. Work closely with T ISAC analysts, platform engineers and the Industry Security team to ensure member requirements inform technical and operational decisions. Contribute to improvements in workflows, governance and community practices. Support the evolution of T ISAC strategy, ensuring it remains aligned with member expectations and industry trends. Stakeholder Management - you will need to have strong stakeholder management skills and the ability to build trust across diverse organisations. (essential) Communication - excellent communication, presentation and facilitation skills. (essential) Project Management - an ability to manage multiple relationships simultaneously and prioritise effectively. (essential) Teamwork - a collaborative mindset and ability to work effectively in a global, distributed environment. (essential) Influence - experience influencing and driving product or service adoption within a membership based community. (preferable) Proven experience in business development, account management, community management or member engagement roles. Experience hosting webinars, events or large collaborative sessions. Experience working in cybersecurity, telecoms or threat intelligence environments. Knowledge of ISACs, CERTs or other information sharing communities. Understanding of telecom security challenges, threat landscapes or operational practices. Familiarity with collaboration tools, community engagement platforms or CRM solutions.
Apr 23, 2026
Full time
Support recruitment of new T-ISAC members and strengthen relationships with prospective organisations. Drive T-ISAC member acquisition. Identify opportunities to expand T ISAC offerings, services or collaborative initiatives. Work with internal teams to align business development efforts with T ISAC's strategic roadmap. Work closely with T ISAC analysts, platform engineers and the Industry Security team to ensure member requirements inform technical and operational decisions. Contribute to improvements in workflows, governance and community practices. Support the evolution of T ISAC strategy, ensuring it remains aligned with member expectations and industry trends. Stakeholder Management - you will need to have strong stakeholder management skills and the ability to build trust across diverse organisations. (essential) Communication - excellent communication, presentation and facilitation skills. (essential) Project Management - an ability to manage multiple relationships simultaneously and prioritise effectively. (essential) Teamwork - a collaborative mindset and ability to work effectively in a global, distributed environment. (essential) Influence - experience influencing and driving product or service adoption within a membership based community. (preferable) Proven experience in business development, account management, community management or member engagement roles. Experience hosting webinars, events or large collaborative sessions. Experience working in cybersecurity, telecoms or threat intelligence environments. Knowledge of ISACs, CERTs or other information sharing communities. Understanding of telecom security challenges, threat landscapes or operational practices. Familiarity with collaboration tools, community engagement platforms or CRM solutions.
Data Engineer (Fabric) Sheffield City Centre Up to £50,000 Your new role Working closely with stakeholders across the UK, US and European businesses, you will help ensure data is accessible, trusted, and used effectively to support operational and strategic decision-making. This is a hands-on role combining data engineering with analytical delivery, reporting to the Global IT Manager, with a clear opportunity over time to take on greater technical ownership and help shape the direction of the data platform as it continues to mature. Responsibilities Champion data innovation within a forward-thinking manufacturing environment, integrating insights from energy systems, operational technology, ERP, and CRM platforms to drive operational improvement and support smarter financial and strategic decision-making Design, build, and continuously improve scalable end-to-end data pipelines within Microsoft Fabric, implementing and maintaining medallion architecture standards across ingestion, transformation, and presentation layers Develop and optimise trusted data models and semantic layers that enable high-quality reporting, self-service analytics, and advanced business insight Collaborate closely with stakeholders across the organisation to translate business requirements into practical data solutions and support analytics projects from discovery through to adoption and business use Shape and evolve platform standards, governance, and security practices while maintaining high levels of data quality, reliability, and performance, continuously identifying opportunities to improve tools, processes, and ways of working, and actively developing your own technical and professional capability Experience needed Hands-on experience with Microsoft Fabric, including Lakehouse, Dataflows, Notebooks, Pipelines, and workspace management, with the ability to design and support scalable data solutions across ingestion, transformation, and presentation layers Strong SQL skills, including developing, optimising, and troubleshooting queries to support data transformation and analytical models Understanding of medallion architecture and modern data engineering best practices, including data pipeline design, version control, testing approaches, and performance optimisation techniques Confident in building and maintaining robust data models and semantic layers that support high-quality reporting, self-service analytics, and advanced insight using tools such as Power BI or similar analytics platforms Proficient in preparing and validating real-world datasets, including cleansing, handling missing or duplicate records, standardising inputs, and performing exploratory analysis using Excel Experience working with structured business data from enterprise systems such as ERP and CRM platforms, with an understanding of data relationships, master data concepts, and business process integration Strong, clear communicator able to translate complex technical topics into simple, meaningful insights and narratives for a range of audiences Strong stakeholder engagement skills, building trusted relationships across business and IT teams Proactive and self-driven, with the ability to take ownership of work and see it through to completion Structured thinker with a logical approach to problem-solving and analysis Open to feedback and continuous improvement, with a growth mindset Desirable certifications (Microsoft Power BI Data Analyst, Microsoft Fabric Analytics Engineer Associate, Microsoft Fabric Data Engineer Associate) Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 21, 2026
Full time
Data Engineer (Fabric) Sheffield City Centre Up to £50,000 Your new role Working closely with stakeholders across the UK, US and European businesses, you will help ensure data is accessible, trusted, and used effectively to support operational and strategic decision-making. This is a hands-on role combining data engineering with analytical delivery, reporting to the Global IT Manager, with a clear opportunity over time to take on greater technical ownership and help shape the direction of the data platform as it continues to mature. Responsibilities Champion data innovation within a forward-thinking manufacturing environment, integrating insights from energy systems, operational technology, ERP, and CRM platforms to drive operational improvement and support smarter financial and strategic decision-making Design, build, and continuously improve scalable end-to-end data pipelines within Microsoft Fabric, implementing and maintaining medallion architecture standards across ingestion, transformation, and presentation layers Develop and optimise trusted data models and semantic layers that enable high-quality reporting, self-service analytics, and advanced business insight Collaborate closely with stakeholders across the organisation to translate business requirements into practical data solutions and support analytics projects from discovery through to adoption and business use Shape and evolve platform standards, governance, and security practices while maintaining high levels of data quality, reliability, and performance, continuously identifying opportunities to improve tools, processes, and ways of working, and actively developing your own technical and professional capability Experience needed Hands-on experience with Microsoft Fabric, including Lakehouse, Dataflows, Notebooks, Pipelines, and workspace management, with the ability to design and support scalable data solutions across ingestion, transformation, and presentation layers Strong SQL skills, including developing, optimising, and troubleshooting queries to support data transformation and analytical models Understanding of medallion architecture and modern data engineering best practices, including data pipeline design, version control, testing approaches, and performance optimisation techniques Confident in building and maintaining robust data models and semantic layers that support high-quality reporting, self-service analytics, and advanced insight using tools such as Power BI or similar analytics platforms Proficient in preparing and validating real-world datasets, including cleansing, handling missing or duplicate records, standardising inputs, and performing exploratory analysis using Excel Experience working with structured business data from enterprise systems such as ERP and CRM platforms, with an understanding of data relationships, master data concepts, and business process integration Strong, clear communicator able to translate complex technical topics into simple, meaningful insights and narratives for a range of audiences Strong stakeholder engagement skills, building trusted relationships across business and IT teams Proactive and self-driven, with the ability to take ownership of work and see it through to completion Structured thinker with a logical approach to problem-solving and analysis Open to feedback and continuous improvement, with a growth mindset Desirable certifications (Microsoft Power BI Data Analyst, Microsoft Fabric Analytics Engineer Associate, Microsoft Fabric Data Engineer Associate) Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Senior Data Analyst (Player Analytics) Watford - 3x a week Up to £95,000 + bonus This is a high impact senior analytics role for someone who thrives on ambiguity, pace and commercial problem solving. You will sit at the heart of a large, consumer focused organisation where data directly shapes strategy, product decisions and customer engagement. This is not a routine reporting role. You will be trusted to move quickly between complex problems, influence senior leaders and uncover opportunities that materially change business performance. The Company They are a large scale, highly regulated consumer organisation operating across multiple European markets. The business is going through a major transformation, with data and analytics embedded into decision making at every level. Marketing and digital are core investment areas, supported by one of the largest and richest data estates in the UK. The organisation has a strong purpose led mission and a clear ambition to grow long term value responsibly. The Role You will sit within a central Player Analytics team supporting digital, commercial, CRM and wider business initiatives. Working closely with senior stakeholders, you will act as a thought partner rather than a delivery only analyst. Key responsibilities include: Leading ad hoc deep dive player analysis to identify commercial opportunities and risks. Building advanced cohort, segmentation and behavioural analysis to understand customer motivation and value. Supporting optimisation of digital journeys, products and interfaces through insight and test and learn analysis. Modelling the financial and top line impact of new products, features and incentives, including unintended consequences. Evaluating innovation initiatives and prototypes, supporting quarterly and longer term planning. Analysing incentive and bonus mechanics to assess impact, identify bonus seeking behaviour and support responsible play. Proactively anticipating stakeholder questions and challenging assumptions with data led thinking. Your Skills and Experience Strong commercial experience in advanced data analysis within a consumer or regulated environment. High proficiency in SQL and confidence working with large, complex datasets. Experience using Python for advanced analytics such as segmentation, clustering and cohort analysis. Ability to turn ambiguous business questions into structured analysis and clear recommendations. Gravitas and communication skills to influence senior stakeholders and challenge thinking constructively. Understanding of customer behaviour, motivation and responsible engagement principles. What They Offer High autonomy and trust, with direct exposure to senior decision makers. Access to a large, varied data estate and the opportunity to drive visible commercial impact. Long term career progression within a data led, purpose driven organisation. How to Apply If you are a commercially minded senior analyst who enjoys variety, pace and influence, apply now to learn more about this opportunity.
Apr 21, 2026
Full time
Senior Data Analyst (Player Analytics) Watford - 3x a week Up to £95,000 + bonus This is a high impact senior analytics role for someone who thrives on ambiguity, pace and commercial problem solving. You will sit at the heart of a large, consumer focused organisation where data directly shapes strategy, product decisions and customer engagement. This is not a routine reporting role. You will be trusted to move quickly between complex problems, influence senior leaders and uncover opportunities that materially change business performance. The Company They are a large scale, highly regulated consumer organisation operating across multiple European markets. The business is going through a major transformation, with data and analytics embedded into decision making at every level. Marketing and digital are core investment areas, supported by one of the largest and richest data estates in the UK. The organisation has a strong purpose led mission and a clear ambition to grow long term value responsibly. The Role You will sit within a central Player Analytics team supporting digital, commercial, CRM and wider business initiatives. Working closely with senior stakeholders, you will act as a thought partner rather than a delivery only analyst. Key responsibilities include: Leading ad hoc deep dive player analysis to identify commercial opportunities and risks. Building advanced cohort, segmentation and behavioural analysis to understand customer motivation and value. Supporting optimisation of digital journeys, products and interfaces through insight and test and learn analysis. Modelling the financial and top line impact of new products, features and incentives, including unintended consequences. Evaluating innovation initiatives and prototypes, supporting quarterly and longer term planning. Analysing incentive and bonus mechanics to assess impact, identify bonus seeking behaviour and support responsible play. Proactively anticipating stakeholder questions and challenging assumptions with data led thinking. Your Skills and Experience Strong commercial experience in advanced data analysis within a consumer or regulated environment. High proficiency in SQL and confidence working with large, complex datasets. Experience using Python for advanced analytics such as segmentation, clustering and cohort analysis. Ability to turn ambiguous business questions into structured analysis and clear recommendations. Gravitas and communication skills to influence senior stakeholders and challenge thinking constructively. Understanding of customer behaviour, motivation and responsible engagement principles. What They Offer High autonomy and trust, with direct exposure to senior decision makers. Access to a large, varied data estate and the opportunity to drive visible commercial impact. Long term career progression within a data led, purpose driven organisation. How to Apply If you are a commercially minded senior analyst who enjoys variety, pace and influence, apply now to learn more about this opportunity.
Business Development Support Manager Are you ready to step into a fast-paced, international role at the forefront of cutting-edge technology? We're delighted to be working with a global leader, specialising in highly technical industry market research across the globe, with offices here in the UK, Asia and the US. The company operates a remote working policy for their sales team, as such, the role would be fully home based with international travel to events and clients where needed. Due to continued growth and high demand, they now seek to employ an experienced Business Development Manager who will be responsible for all aspects of the sales cycle. You will be given a European territory in their rapidly growing, research and media sales division. You will be required to speak intelligently to professionals and experts across a variety of niche high tech industries and pitch a portfolio of products both bespoke and subscription - clients could range from Start Ups and SEM's to global corporations. What You'll Be Doing Connecting with new prospects and arranging high-value meetings for senior teams Representing the company at international conferences and exhibitions Building relationships with senior executives and expanding a global network Understanding client challenges and matching them with tailored solutions Collaborating across teams including analysts and marketing Supporting meetings, travel planning, and company initiatives Maintaining CRM systems and tracking key business activity Delivering presentations and engaging with clients worldwide What We're Looking For Experience in sales, business development, or customer-facing roles Highly organised, proactive, and self-motivated mindset Strong communication and interpersonal skills Confidence engaging with senior professionals Willingness to travel extensively (internationally, fully funded) Adaptable, driven and eager to grow in a dynamic environment What's In It For You Extensive international travel opportunities Hands-on exposure to cutting-edge technologies and global markets Training from experienced teams across the UK, USA, and Asia High autonomy with real influence on business growth A clear path for career development in a global B2B environment The chance to work with a highly regarded organisation at the forefront of innovation If you're ambitious, globally minded, and excited by the idea of combining travel, technology, and business development, this could be your next big move. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.
Apr 21, 2026
Full time
Business Development Support Manager Are you ready to step into a fast-paced, international role at the forefront of cutting-edge technology? We're delighted to be working with a global leader, specialising in highly technical industry market research across the globe, with offices here in the UK, Asia and the US. The company operates a remote working policy for their sales team, as such, the role would be fully home based with international travel to events and clients where needed. Due to continued growth and high demand, they now seek to employ an experienced Business Development Manager who will be responsible for all aspects of the sales cycle. You will be given a European territory in their rapidly growing, research and media sales division. You will be required to speak intelligently to professionals and experts across a variety of niche high tech industries and pitch a portfolio of products both bespoke and subscription - clients could range from Start Ups and SEM's to global corporations. What You'll Be Doing Connecting with new prospects and arranging high-value meetings for senior teams Representing the company at international conferences and exhibitions Building relationships with senior executives and expanding a global network Understanding client challenges and matching them with tailored solutions Collaborating across teams including analysts and marketing Supporting meetings, travel planning, and company initiatives Maintaining CRM systems and tracking key business activity Delivering presentations and engaging with clients worldwide What We're Looking For Experience in sales, business development, or customer-facing roles Highly organised, proactive, and self-motivated mindset Strong communication and interpersonal skills Confidence engaging with senior professionals Willingness to travel extensively (internationally, fully funded) Adaptable, driven and eager to grow in a dynamic environment What's In It For You Extensive international travel opportunities Hands-on exposure to cutting-edge technologies and global markets Training from experienced teams across the UK, USA, and Asia High autonomy with real influence on business growth A clear path for career development in a global B2B environment The chance to work with a highly regarded organisation at the forefront of innovation If you're ambitious, globally minded, and excited by the idea of combining travel, technology, and business development, this could be your next big move. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.
