Are you ready to play a pivotal role in transforming how a leading Royal Medical College delivers digital experiences to its members and staff? Do you thrive at the intersection of people, process, and technology especially when Salesforce is involved? The Digital Products Business Analyst is a key member of our Digital Products Team, created to elevate and optimise how Salesforce is used across the Royal College of Radiologists (RCR). This is an exciting opportunity to shape the future of our digital landscape and deliver real, measurable value for colleagues, RCR Fellows, and members. In this role, you ll lead the discovery and definition of requirements, manage end to end delivery of digital projects, and play a central part in testing, deployment, and training. You ll be the crucial bridge between internal teams and our technical Salesforce specialists ensuring solutions are well understood, effectively implemented, and continuously improved. From kick starting development projects to overseeing UAT and embedding new digital ways of working, you'll support the entire lifecycle of our Salesforce-driven products. To be successful in this role you ll be someone who enjoys making sense of complexity and turning it into clarity. You understand how to balance technical feasibility with user needs, and you can com-municate confidently with everyone from developers to senior leaders. What you ll do: Lead discovery workshops, interviews and requirement gathering sessions across the organi-sation Translate business needs into user stories, acceptance criteria, and actionable project plans Manage digital development projects from initiation to delivery Coordinate UAT, deployments, and end user training Create clear, accessible documentation and training materials Support colleagues with ongoing Salesforce training and troubleshooting Act as the connector between teams, ensuring smooth communication and alignment Work closely with the Head of Digital Products and senior leadership to drive our product roadmap forward You ll bring: Experience working with Salesforce or similar CRM platforms (essential) Strong business analysis and/or product delivery experience Excellent communication and stakeholder engagement skills Experience in agile ways of working (e.g., stand ups, sprint planning, retrospectives) Impressive organisational skills and attention to detail The ability to manage your own workload, take initiative, and drive projects forward Experience in a membership, education, or not for profit organisation is a bonus! Why join us Make a difference to the lives of Doctors and the specialities they work in every day! Hybrid working (60% working week can be done remotely) Modern working environment Equipment provided to work from home Generous annual leave allowance Excellent pension scheme Interest free season ticket loan and cycle to work scheme Employee Assistance Programme
Mar 21, 2026
Full time
Are you ready to play a pivotal role in transforming how a leading Royal Medical College delivers digital experiences to its members and staff? Do you thrive at the intersection of people, process, and technology especially when Salesforce is involved? The Digital Products Business Analyst is a key member of our Digital Products Team, created to elevate and optimise how Salesforce is used across the Royal College of Radiologists (RCR). This is an exciting opportunity to shape the future of our digital landscape and deliver real, measurable value for colleagues, RCR Fellows, and members. In this role, you ll lead the discovery and definition of requirements, manage end to end delivery of digital projects, and play a central part in testing, deployment, and training. You ll be the crucial bridge between internal teams and our technical Salesforce specialists ensuring solutions are well understood, effectively implemented, and continuously improved. From kick starting development projects to overseeing UAT and embedding new digital ways of working, you'll support the entire lifecycle of our Salesforce-driven products. To be successful in this role you ll be someone who enjoys making sense of complexity and turning it into clarity. You understand how to balance technical feasibility with user needs, and you can com-municate confidently with everyone from developers to senior leaders. What you ll do: Lead discovery workshops, interviews and requirement gathering sessions across the organi-sation Translate business needs into user stories, acceptance criteria, and actionable project plans Manage digital development projects from initiation to delivery Coordinate UAT, deployments, and end user training Create clear, accessible documentation and training materials Support colleagues with ongoing Salesforce training and troubleshooting Act as the connector between teams, ensuring smooth communication and alignment Work closely with the Head of Digital Products and senior leadership to drive our product roadmap forward You ll bring: Experience working with Salesforce or similar CRM platforms (essential) Strong business analysis and/or product delivery experience Excellent communication and stakeholder engagement skills Experience in agile ways of working (e.g., stand ups, sprint planning, retrospectives) Impressive organisational skills and attention to detail The ability to manage your own workload, take initiative, and drive projects forward Experience in a membership, education, or not for profit organisation is a bonus! Why join us Make a difference to the lives of Doctors and the specialities they work in every day! Hybrid working (60% working week can be done remotely) Modern working environment Equipment provided to work from home Generous annual leave allowance Excellent pension scheme Interest free season ticket loan and cycle to work scheme Employee Assistance Programme
Job Description We are looking for a highly motivated and enthusiastic Junior RPA Business Analyst to join our local government client in Southwark, London. This is an excellent opportunity for someone keen to learn and grow in Robotic Process Automation (RPA). The successful candidate will receive comprehensive training and support to develop their RPA skills and knowledge. Responsibilities Assist in the analysis and documentation of business processes to identify opportunities for automation. Support the development and implementation of RPA solutions to improve efficiency and productivity. Collaborate with stakeholders to gather requirements and ensure that RPA solutions meet business needs. Participate in training sessions and workshops to deepen Understanding of RPA tools and techniques. Provide support to the RPA development team in designing, testing, and deploying automation solutions. Maintain accurate and up-to-date documentation of RPA processes and solutions. Qualifications Essential GCSE (or equivalent) in English Language and Mathematics. Degree in Business, Information Technology, or a related field. Basic knowledge of programming languages such as Python or JavaScript Advanced skills in Microsoft Office, including Word, Excel, Outlook, Social Media, and CRM systems. Criteria for Shortlisting - About You - What We're Looking for in the Ideal Candidate: Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Basic Understanding of business processes and workflows. Keen interest in technology and automation. Ability to work independently and as part of a team. Willingness to learn and adapt to new tools and technologies. Training Provided: Comprehensive training on RPA tools and techniques. Workshops and hands-on sessions to develop practical RPA skills. Ongoing support and mentorship from experienced RPA professionals. Access to online resources and training materials to enhance learning. Compliance Requirements 3 Years of References Willingness to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment business for this vacancy. We are committed to fostering an inclusive environment that values diversity and equal opportunity in the workplace.
Mar 21, 2026
Contractor
Job Description We are looking for a highly motivated and enthusiastic Junior RPA Business Analyst to join our local government client in Southwark, London. This is an excellent opportunity for someone keen to learn and grow in Robotic Process Automation (RPA). The successful candidate will receive comprehensive training and support to develop their RPA skills and knowledge. Responsibilities Assist in the analysis and documentation of business processes to identify opportunities for automation. Support the development and implementation of RPA solutions to improve efficiency and productivity. Collaborate with stakeholders to gather requirements and ensure that RPA solutions meet business needs. Participate in training sessions and workshops to deepen Understanding of RPA tools and techniques. Provide support to the RPA development team in designing, testing, and deploying automation solutions. Maintain accurate and up-to-date documentation of RPA processes and solutions. Qualifications Essential GCSE (or equivalent) in English Language and Mathematics. Degree in Business, Information Technology, or a related field. Basic knowledge of programming languages such as Python or JavaScript Advanced skills in Microsoft Office, including Word, Excel, Outlook, Social Media, and CRM systems. Criteria for Shortlisting - About You - What We're Looking for in the Ideal Candidate: Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Basic Understanding of business processes and workflows. Keen interest in technology and automation. Ability to work independently and as part of a team. Willingness to learn and adapt to new tools and technologies. Training Provided: Comprehensive training on RPA tools and techniques. Workshops and hands-on sessions to develop practical RPA skills. Ongoing support and mentorship from experienced RPA professionals. Access to online resources and training materials to enhance learning. Compliance Requirements 3 Years of References Willingness to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment business for this vacancy. We are committed to fostering an inclusive environment that values diversity and equal opportunity in the workplace.
Our client is looking for a Digital Marketing Executive who thrives in fast-paced environments and has hands-on expertise in managing Google Ads budgets, scaling affiliate programmes, and achieving growth targets. This role offers the opportunity to shape strategy, test new approaches, and collaborate with cross-functional teams to drive revenue growth through paid activity. If you are a data-driven, commercially minded performance marketing professional ready to take the reins of paid campaigns for a leading eCommerce brand and if you're passionate about driving results, optimising budgets, and delivering impactful strategies across paid media channels, this is the right role for you. The Role: Plan, execute, and optimise paid advertising campaigns across platforms including Google Ads, Meta, YouTube, and others. Manage paid search, shopping ads, remarketing, display, paid social, and affiliate campaigns to drive strong performance. Manage monthly advertising budgets efficiently to maximise profitability. Continuously improve CTRs, CPAs, ROAS, and conversion rates through testing, analysis, and ongoing optimisation. Collaborate with SEO, CRM, Content, and Web Development teams to align messaging and optimise landing pages. Develop and refine audience targeting strategies using custom segments and lookalike audiences. Monitor competitor activity and market trends to inform and strengthen campaign strategies. Provide clear reporting and actionable insights on campaign performance to stakeholders across the business. About You: Extensive hands-on experience managing significant Google Ads budgets with a proven track record of hitting growth targets. Expert knowledge of PPC methodologies and campaign types. A strong background in launching, managing, and scaling profitable affiliate marketing programmes. A history of success in roles such as PPC Specialist, Digital Marketing Executive (Performance Focus), Affiliate Marketing Coordinator, Paid Search Analyst or E-commerce Marketing Executive. If you've been deeply involved in executing and optimising paid channels-especially Google Ads-and have experience managing affiliate programmes, this role is tailor-made for you! If this Digital Marketing Executive opportunity sounds like the right role for you, and you're a commercially minded marketing professional, apply today! Alternatively, email for more information. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Mar 20, 2026
Full time
Our client is looking for a Digital Marketing Executive who thrives in fast-paced environments and has hands-on expertise in managing Google Ads budgets, scaling affiliate programmes, and achieving growth targets. This role offers the opportunity to shape strategy, test new approaches, and collaborate with cross-functional teams to drive revenue growth through paid activity. If you are a data-driven, commercially minded performance marketing professional ready to take the reins of paid campaigns for a leading eCommerce brand and if you're passionate about driving results, optimising budgets, and delivering impactful strategies across paid media channels, this is the right role for you. The Role: Plan, execute, and optimise paid advertising campaigns across platforms including Google Ads, Meta, YouTube, and others. Manage paid search, shopping ads, remarketing, display, paid social, and affiliate campaigns to drive strong performance. Manage monthly advertising budgets efficiently to maximise profitability. Continuously improve CTRs, CPAs, ROAS, and conversion rates through testing, analysis, and ongoing optimisation. Collaborate with SEO, CRM, Content, and Web Development teams to align messaging and optimise landing pages. Develop and refine audience targeting strategies using custom segments and lookalike audiences. Monitor competitor activity and market trends to inform and strengthen campaign strategies. Provide clear reporting and actionable insights on campaign performance to stakeholders across the business. About You: Extensive hands-on experience managing significant Google Ads budgets with a proven track record of hitting growth targets. Expert knowledge of PPC methodologies and campaign types. A strong background in launching, managing, and scaling profitable affiliate marketing programmes. A history of success in roles such as PPC Specialist, Digital Marketing Executive (Performance Focus), Affiliate Marketing Coordinator, Paid Search Analyst or E-commerce Marketing Executive. If you've been deeply involved in executing and optimising paid channels-especially Google Ads-and have experience managing affiliate programmes, this role is tailor-made for you! If this Digital Marketing Executive opportunity sounds like the right role for you, and you're a commercially minded marketing professional, apply today! Alternatively, email for more information. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
An exciting brand and social impact agency in London is looking for a Part-Time Digital Analyst. Based in: London (hybrid; occasional office attendance required) Office requirement: Circa 2 days per week or flexible spread across the week (approx. 15 hours/week) office presence when needed. Contract: Part-time Start date: 23rd March 2026 Salary: Pro-rata of £50,000 THIS ROLE IS ONLY 15 HOURS A WEEK The Job As the Digital Analyst , your responsibilities will include: Planning, managing and implementing tracking across website, paid digital, CRM and social channels Gathering measurement requirements and developing tracking specifications Implementing and testing tags, events, UTMs and pixels via GTM Ensuring data accuracy through rigorous QA processes Creating clear, insightful reporting and visualising performance for internal teams and clients Conducting campaign evaluation and identifying actionable insights Supporting data governance and continuous improvement Coaching colleagues on analytics tools and best practice Staying up to date on new analytics technologies and methods You You will be: Highly analytical, detail-orientated and solution-focused Experienced in digital marketing analytics across website, social and email Confident with GTM, GA4 and Looker Studio Comfortable working independently and managing multiple tasks in a fast-paced environment Strong at communicating insights clearly to non-technical stakeholders Proficient with Excel (pivots, lookups, etc.) Familiar with Power BI or DotDigital (desirable) A team player who supports collaboration and quality Degree-educated in a relevant field (e.g., statistics, maths, computer science, economics) Apply Now You can apply for the Digital Analyst position now by sending us your CV or by calling us! Don't forget to register as a candidate too. Amy Brown Principal Management Consultant Sphere Digital Recruitment currently has a variety of job opportunities across digital, so feel free to get in touch to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. Sphere Digital Recruitment is acting as an Employment Business in relation to this vacancy.
Mar 19, 2026
Contractor
An exciting brand and social impact agency in London is looking for a Part-Time Digital Analyst. Based in: London (hybrid; occasional office attendance required) Office requirement: Circa 2 days per week or flexible spread across the week (approx. 15 hours/week) office presence when needed. Contract: Part-time Start date: 23rd March 2026 Salary: Pro-rata of £50,000 THIS ROLE IS ONLY 15 HOURS A WEEK The Job As the Digital Analyst , your responsibilities will include: Planning, managing and implementing tracking across website, paid digital, CRM and social channels Gathering measurement requirements and developing tracking specifications Implementing and testing tags, events, UTMs and pixels via GTM Ensuring data accuracy through rigorous QA processes Creating clear, insightful reporting and visualising performance for internal teams and clients Conducting campaign evaluation and identifying actionable insights Supporting data governance and continuous improvement Coaching colleagues on analytics tools and best practice Staying up to date on new analytics technologies and methods You You will be: Highly analytical, detail-orientated and solution-focused Experienced in digital marketing analytics across website, social and email Confident with GTM, GA4 and Looker Studio Comfortable working independently and managing multiple tasks in a fast-paced environment Strong at communicating insights clearly to non-technical stakeholders Proficient with Excel (pivots, lookups, etc.) Familiar with Power BI or DotDigital (desirable) A team player who supports collaboration and quality Degree-educated in a relevant field (e.g., statistics, maths, computer science, economics) Apply Now You can apply for the Digital Analyst position now by sending us your CV or by calling us! Don't forget to register as a candidate too. Amy Brown Principal Management Consultant Sphere Digital Recruitment currently has a variety of job opportunities across digital, so feel free to get in touch to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. Sphere Digital Recruitment is acting as an Employment Business in relation to this vacancy.
An exciting brand and social impact agency in London is looking for a CRM Data Analyst to join their growing team. Location: London Office Policy: Hybrid working, 2 days each week in the office Start Date: ASAP Salary: £48,000 to £60,000 per annum The Job As CRM Data Analyst, you will use customer and campaign data from CRM and digital channels to drive personalisation, smarter lifecycle marketing and continuous performance improvement. You will Build and maintain CRM performance dashboards in Power BI or Looker Studio to track engagement and conversion across the lifecycle Define and manage CRM measurement, segmentation, attribution and KPI frameworks Develop actionable insight reports that improve campaign targeting, automation and retention outcomes Support CRM forecasting and predictive modelling using SQL plus Python or R Improve data quality, structure and consistency across CRM systems and marketing platforms Work closely with CRM, marketing and creative teams to embed data driven decision making Coach junior analysts and contribute to best practice in CRM analytics You 5+ years experience in CRM analytics or marketing data analysis, ideally within an agency Strong SQL and Power BI skills plus experience with Python or R for modelling Excellent knowledge of CRM performance metrics, customer segmentation and attribution Great storyteller who can translate complex data into clear recommendations for non-technical teams Comfortable managing multiple projects in a fast-paced environment Must have knowledge of UK education system Apply Now You can apply for the CRM Data Analyst position now by sending us your CV or by contacting our team directly for more information. Amy Brown Principal Managing Consultant Sphere Digital Recruitment currently has a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.
Mar 19, 2026
Full time
An exciting brand and social impact agency in London is looking for a CRM Data Analyst to join their growing team. Location: London Office Policy: Hybrid working, 2 days each week in the office Start Date: ASAP Salary: £48,000 to £60,000 per annum The Job As CRM Data Analyst, you will use customer and campaign data from CRM and digital channels to drive personalisation, smarter lifecycle marketing and continuous performance improvement. You will Build and maintain CRM performance dashboards in Power BI or Looker Studio to track engagement and conversion across the lifecycle Define and manage CRM measurement, segmentation, attribution and KPI frameworks Develop actionable insight reports that improve campaign targeting, automation and retention outcomes Support CRM forecasting and predictive modelling using SQL plus Python or R Improve data quality, structure and consistency across CRM systems and marketing platforms Work closely with CRM, marketing and creative teams to embed data driven decision making Coach junior analysts and contribute to best practice in CRM analytics You 5+ years experience in CRM analytics or marketing data analysis, ideally within an agency Strong SQL and Power BI skills plus experience with Python or R for modelling Excellent knowledge of CRM performance metrics, customer segmentation and attribution Great storyteller who can translate complex data into clear recommendations for non-technical teams Comfortable managing multiple projects in a fast-paced environment Must have knowledge of UK education system Apply Now You can apply for the CRM Data Analyst position now by sending us your CV or by contacting our team directly for more information. Amy Brown Principal Managing Consultant Sphere Digital Recruitment currently has a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.
Turn Up the Heat on Your Career! The Underfloor Heating Store is seeking an ambitious and analytical Digital Marketing Executive specialising in PPC to significantly expand our customer base and maximise ROI through performance channels. If you are a results-obsessed strategist with expertise in paid media, we want to hear from you! The Role: As the Digital Marketing Executive you will be a commercially minded and data-driven Performance Marketing professional to join our digital team. You will be responsible for the full lifecycle of our paid campaigns, from strategic planning and budget allocation to meticulous execution and performance analysis, ensuring every pound spent delivers maximum impact.You'll have the freedom and responsibility to shape strategy, test new approaches, and work closely with our eCommerce, CRM, and content teams to ensure paid activity contributes directly to revenue growth.This is a hands-on performance marketing role is ideal for someone who thrives in a fast-paced environment, knows how to get results from paid media, and wants to play a key role in the digital growth of a leading eCommerce brand.Key Responsibilities Plan, execute, and optimise paid advertising campaigns across Google Ads, Meta, YouTube, and other platformsOwn performance for paid search, shopping, remarketing, paid social, display and affiliate campaignsManage monthly budgets, ensuring campaigns are delivered efficiently and profitablyContinuously improve CTR, CPA, ROAS, and conversion rates through data-led testing and iterationCollaborate with internal teams (SEO, CRM, Content, Web Dev) to align messaging and landing pagesBuild and refine audience targeting strategies, including custom segments and lookalikesMonitor platform performance, competitor activity, and market trends to inform strategyReport on campaign results, providing actionable insight to key stakeholders and the wider businessYou: We are looking for a candidate who possesses extensive, hands-on experience managing substantial Google Ads budgets, coupled with a demonstrable track record of achieving growth targets. You must bring expert knowledge of various PPC methodologies, campaign types. You'll have a proven ability to successfully launch, manage, and scale a profitable Affiliate Marketing programme. Successful candidates often come from roles such as: PPC Specialist, Digital Marketing Executive (Performance Focus), Affiliate Marketing Coordinator, Paid Search Analyst, or E-commerce Marketing Executive. If your previous roles involved significant, hands-on execution and optimisation within paid channels (especially Google Ads) and managing an affiliate programme, this opportunity is perfectly aligned with your expertise.Us: The Underfloor Heating Store is a market-leading online retailer of electric and water underfloor heating systems and associated products direct to consumers. Our huge range of underfloor heating products means there's something for every project and every budget. As part of the Highbourne Group which proudly consists of City Plumbing, PTS, DHS, NSS, The Underfloor Heating Store, Plumbnation and Plumbworld, we're proud of our reputation for selling quality products to both trade and retail customers and we're super excited about our future! We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Envionment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Mar 19, 2026
Full time
Turn Up the Heat on Your Career! The Underfloor Heating Store is seeking an ambitious and analytical Digital Marketing Executive specialising in PPC to significantly expand our customer base and maximise ROI through performance channels. If you are a results-obsessed strategist with expertise in paid media, we want to hear from you! The Role: As the Digital Marketing Executive you will be a commercially minded and data-driven Performance Marketing professional to join our digital team. You will be responsible for the full lifecycle of our paid campaigns, from strategic planning and budget allocation to meticulous execution and performance analysis, ensuring every pound spent delivers maximum impact.You'll have the freedom and responsibility to shape strategy, test new approaches, and work closely with our eCommerce, CRM, and content teams to ensure paid activity contributes directly to revenue growth.This is a hands-on performance marketing role is ideal for someone who thrives in a fast-paced environment, knows how to get results from paid media, and wants to play a key role in the digital growth of a leading eCommerce brand.Key Responsibilities Plan, execute, and optimise paid advertising campaigns across Google Ads, Meta, YouTube, and other platformsOwn performance for paid search, shopping, remarketing, paid social, display and affiliate campaignsManage monthly budgets, ensuring campaigns are delivered efficiently and profitablyContinuously improve CTR, CPA, ROAS, and conversion rates through data-led testing and iterationCollaborate with internal teams (SEO, CRM, Content, Web Dev) to align messaging and landing pagesBuild and refine audience targeting strategies, including custom segments and lookalikesMonitor platform performance, competitor activity, and market trends to inform strategyReport on campaign results, providing actionable insight to key stakeholders and the wider businessYou: We are looking for a candidate who possesses extensive, hands-on experience managing substantial Google Ads budgets, coupled with a demonstrable track record of achieving growth targets. You must bring expert knowledge of various PPC methodologies, campaign types. You'll have a proven ability to successfully launch, manage, and scale a profitable Affiliate Marketing programme. Successful candidates often come from roles such as: PPC Specialist, Digital Marketing Executive (Performance Focus), Affiliate Marketing Coordinator, Paid Search Analyst, or E-commerce Marketing Executive. If your previous roles involved significant, hands-on execution and optimisation within paid channels (especially Google Ads) and managing an affiliate programme, this opportunity is perfectly aligned with your expertise.Us: The Underfloor Heating Store is a market-leading online retailer of electric and water underfloor heating systems and associated products direct to consumers. Our huge range of underfloor heating products means there's something for every project and every budget. As part of the Highbourne Group which proudly consists of City Plumbing, PTS, DHS, NSS, The Underfloor Heating Store, Plumbnation and Plumbworld, we're proud of our reputation for selling quality products to both trade and retail customers and we're super excited about our future! We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Envionment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Our client is an established technology platform business seeking a Marketing Data Analyst to take ownership of reporting, insights, and data-driven decision-making across their marketing function. This role focuses on transforming data into compelling narratives that inform strategy, demonstrate ROI, and enable the marketing team to self-serve analytics. You'll work closely with their data engineering team who manage the core infrastructure, while you concentrate on extracting insights, building dashboards, and translating numbers into actionable intelligence for campaigns and commercial planning. Location: Flexible working arrangements THE MARKETING DATA ANALYST ROLE RESPONSIBILITIES WILL INCLUDE: Extract and analyse data from the data warehouse using SQL, designing segmentation by geography and customer groups to support targeted campaigns and performance tracking Develop compelling Power BI dashboards and reports that track campaign performance, lead conversion, and ROI for operational teams and C-suite executives Map the complete customer journey from acquisition through conversion, identifying funnel bottlenecks and building models to assess campaign effectiveness Transform complex datasets into narratives that fuel content creation, PR initiatives, and demonstrate platform value through engagement and revenue metrics Partner with marketing, digital, finance, and data engineering colleagues to ensure reporting accuracy and enable self-service analytics capabilities THE IDEAL MARKETING DATA ANALYST WILL HAVE: Extensive experience developing marketing dashboards for senior leadership with strong Power BI expertise (advanced features like Co-Pilot desirable) Solid SQL proficiency for data extraction plus familiarity with CRM systems and marketing platforms such as Salesforce and Marketo Proven ability to translate technical data findings into clear, actionable business insights that inform strategy and optimisation Strong collaborative approach working alongside data engineering and finance teams to align insights with business objectives Curious, proactive mindset focused on storytelling through data with ability to identify trends, seasonal patterns, and growth opportunities WHY JOIN THIS BUSINESS AS THEIR MARKETING DATA ANALYST? Join a best-in-class marketing team led by an exceptional CMO with strong financial backing, recent marketing investment, and impressive growth trajectory offering genuine scope for personal and professional development Flexible working culture with transparent company structure and collaborative, friendly team environment based in central Basingstoke (3 days per week office-based, easily accessible by car and train) Armstrong Lloyd is a marketing specialist recruitment services provider. We specialise in the B2B SaaS space and have a variety of similar jobs available. We offer a personal service that will give you the best possible outcome in the recruitment process.
Mar 19, 2026
Full time
Our client is an established technology platform business seeking a Marketing Data Analyst to take ownership of reporting, insights, and data-driven decision-making across their marketing function. This role focuses on transforming data into compelling narratives that inform strategy, demonstrate ROI, and enable the marketing team to self-serve analytics. You'll work closely with their data engineering team who manage the core infrastructure, while you concentrate on extracting insights, building dashboards, and translating numbers into actionable intelligence for campaigns and commercial planning. Location: Flexible working arrangements THE MARKETING DATA ANALYST ROLE RESPONSIBILITIES WILL INCLUDE: Extract and analyse data from the data warehouse using SQL, designing segmentation by geography and customer groups to support targeted campaigns and performance tracking Develop compelling Power BI dashboards and reports that track campaign performance, lead conversion, and ROI for operational teams and C-suite executives Map the complete customer journey from acquisition through conversion, identifying funnel bottlenecks and building models to assess campaign effectiveness Transform complex datasets into narratives that fuel content creation, PR initiatives, and demonstrate platform value through engagement and revenue metrics Partner with marketing, digital, finance, and data engineering colleagues to ensure reporting accuracy and enable self-service analytics capabilities THE IDEAL MARKETING DATA ANALYST WILL HAVE: Extensive experience developing marketing dashboards for senior leadership with strong Power BI expertise (advanced features like Co-Pilot desirable) Solid SQL proficiency for data extraction plus familiarity with CRM systems and marketing platforms such as Salesforce and Marketo Proven ability to translate technical data findings into clear, actionable business insights that inform strategy and optimisation Strong collaborative approach working alongside data engineering and finance teams to align insights with business objectives Curious, proactive mindset focused on storytelling through data with ability to identify trends, seasonal patterns, and growth opportunities WHY JOIN THIS BUSINESS AS THEIR MARKETING DATA ANALYST? Join a best-in-class marketing team led by an exceptional CMO with strong financial backing, recent marketing investment, and impressive growth trajectory offering genuine scope for personal and professional development Flexible working culture with transparent company structure and collaborative, friendly team environment based in central Basingstoke (3 days per week office-based, easily accessible by car and train) Armstrong Lloyd is a marketing specialist recruitment services provider. We specialise in the B2B SaaS space and have a variety of similar jobs available. We offer a personal service that will give you the best possible outcome in the recruitment process.
You know how complex migrations really work. You've dealt with legacy systems that don't quite talk to each other. You've mapped messy data. You've balanced technical teams and commercial stakeholders. You've delivered when the structure wasn't fully formed yet. Now imagine using that project management experience at the point where a major programme is just getting started. As the lead Project Manager you'll be joining a specialist data partner that works within regulated environments. They're helping customers reduce revenue leakage, improve billing accuracy and modernise data environments. They have a very ambitious roadmap ahead and it's a very busy time after more investment to fuel their next phase of growth, supporting the development of innovative new products and expansion into new markets. Funding is secured on a major billing platform replacement. The transformation team is currently small (c10 people) but expected to scale significantly over the next few years. We need you to project manage the data workstream at the point where architecture decisions are still being shaped. Your CRM or system migration project management experience will anchor the data workstream from day one. Your understanding of legacy platforms will help uncover how data really flows - not just how it's documented. You will have a Business Analyst and Data Analyst reporting into you as the Lead Project Manager, and as a team you'll be involved in early-stage planning before CRM vendor selection, real migration delivery experience and you need to care about getting the data right - as you know, in billing transformations, that's where programmes succeed or fail. If you've delivered CRM or billing migrations and want to shape a programme rather than firefight one, could this be worth a conversation? Please apply for this Project Manager role which requires an immediate start. £60k + bonus + pension + benefits. 3 days a week in the office. Find me at Neilesh Sood on Linked In or drop your CV over here. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Mar 19, 2026
Full time
You know how complex migrations really work. You've dealt with legacy systems that don't quite talk to each other. You've mapped messy data. You've balanced technical teams and commercial stakeholders. You've delivered when the structure wasn't fully formed yet. Now imagine using that project management experience at the point where a major programme is just getting started. As the lead Project Manager you'll be joining a specialist data partner that works within regulated environments. They're helping customers reduce revenue leakage, improve billing accuracy and modernise data environments. They have a very ambitious roadmap ahead and it's a very busy time after more investment to fuel their next phase of growth, supporting the development of innovative new products and expansion into new markets. Funding is secured on a major billing platform replacement. The transformation team is currently small (c10 people) but expected to scale significantly over the next few years. We need you to project manage the data workstream at the point where architecture decisions are still being shaped. Your CRM or system migration project management experience will anchor the data workstream from day one. Your understanding of legacy platforms will help uncover how data really flows - not just how it's documented. You will have a Business Analyst and Data Analyst reporting into you as the Lead Project Manager, and as a team you'll be involved in early-stage planning before CRM vendor selection, real migration delivery experience and you need to care about getting the data right - as you know, in billing transformations, that's where programmes succeed or fail. If you've delivered CRM or billing migrations and want to shape a programme rather than firefight one, could this be worth a conversation? Please apply for this Project Manager role which requires an immediate start. £60k + bonus + pension + benefits. 3 days a week in the office. Find me at Neilesh Sood on Linked In or drop your CV over here. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Pensions Analyst Salary: £28,000 - £40,000 depending on experience Join a specialist consultancy providing actuarial pensions advice for expert witness work. Our small team of highly qualified professionals supports solicitors with clear, accurate, and stress-free guidance on pension matters, predominantly within divorce proceedings and employment tribunal cases. The Role You will produce expert witness reports focused on pensions and divorce, working with instructing solicitors to analyse pension assets, interpret scheme documentation, and advise on division options. Key Responsibilities Assess cases and draft correspondence to instructing solicitors Review pension scheme documentation (e.g., CE values, benefit statements) Liaise with pension administrators to obtain required data Manage your own caseload to meet service standards Maintain accurate client records using Word, Excel, and an in-house CRM Proofread expert witness reports for technical and presentation accuracy Prepare invoices and support credit control processes What You'll Need Must-have: Proven experience in a DB pension scheme environment (life office, IFA, or pensions administration) Benefits We offer a comprehensive package of core and flexible benefits designed to support your wellbeing, financial security, and work-life balance, including: 27 days' holiday plus bank holidays, with the option to buy up to 5 additional days per year after 1 year's service Group Income Protection covering 70% of salary after long-term illness or injury Health Assessments after 6 months' service, plus fertility, pregnancy, parenthood and menopause support via Peppy Employee Assistance Programme (EAP) for emotional, practical, and legal support for you and your immediate family Discounted shopping scheme with offers from over 3,000 retailers Emergency dependant care with up to 10 funded sessions per year Eye care allowance, annual flu vaccination, and Group Life Insurance providing 8 base salary cover Group Personal Pension Plan (GPPP) with 8% employer core contribution plus up to 4% matched contributions, including salary sacrifice benefits Optional flexible benefits including private medical insurance, dental cover, critical illness, personal accident cover, gym discounts, Cycle to Work, Savings Plan, Share Incentive Plan, Season Ticket Loan, and Green Car Scheme (electric/hybrid vehicle leasing) If you feel like this is a role for you, please apply below
Mar 16, 2026
Full time
Pensions Analyst Salary: £28,000 - £40,000 depending on experience Join a specialist consultancy providing actuarial pensions advice for expert witness work. Our small team of highly qualified professionals supports solicitors with clear, accurate, and stress-free guidance on pension matters, predominantly within divorce proceedings and employment tribunal cases. The Role You will produce expert witness reports focused on pensions and divorce, working with instructing solicitors to analyse pension assets, interpret scheme documentation, and advise on division options. Key Responsibilities Assess cases and draft correspondence to instructing solicitors Review pension scheme documentation (e.g., CE values, benefit statements) Liaise with pension administrators to obtain required data Manage your own caseload to meet service standards Maintain accurate client records using Word, Excel, and an in-house CRM Proofread expert witness reports for technical and presentation accuracy Prepare invoices and support credit control processes What You'll Need Must-have: Proven experience in a DB pension scheme environment (life office, IFA, or pensions administration) Benefits We offer a comprehensive package of core and flexible benefits designed to support your wellbeing, financial security, and work-life balance, including: 27 days' holiday plus bank holidays, with the option to buy up to 5 additional days per year after 1 year's service Group Income Protection covering 70% of salary after long-term illness or injury Health Assessments after 6 months' service, plus fertility, pregnancy, parenthood and menopause support via Peppy Employee Assistance Programme (EAP) for emotional, practical, and legal support for you and your immediate family Discounted shopping scheme with offers from over 3,000 retailers Emergency dependant care with up to 10 funded sessions per year Eye care allowance, annual flu vaccination, and Group Life Insurance providing 8 base salary cover Group Personal Pension Plan (GPPP) with 8% employer core contribution plus up to 4% matched contributions, including salary sacrifice benefits Optional flexible benefits including private medical insurance, dental cover, critical illness, personal accident cover, gym discounts, Cycle to Work, Savings Plan, Share Incentive Plan, Season Ticket Loan, and Green Car Scheme (electric/hybrid vehicle leasing) If you feel like this is a role for you, please apply below
Senior Data and Insight Executive Gloucestershire (hybrid working) The Organisation Our client is committed to protecting and improving natural environments. They are now looking for a Senior Data and Insight Executive to join them for a 24 month, fixed-term contract on a full-time basis, working 37.5 hours per week, Monday to Friday. Why You'll Love Working for Our Client - Salary of £34,405 per annum - Be surrounded and inspired by a team of passionate, dedicated people - 33 days' annual leave (which goes up to 38 days after five years of service) - this includes bank holidays, and you have the flexibility to take those days whenever you want - Free car parking and secure bike storage areas - Colleague discount on shopping and memberships - Cycle to work scheme - Contributory pension scheme - Life Assurance of three times your salary, for peace of mind for your loved ones - Independent personal, workplace and financial advice from our client's Employee Assistance Programme This is a unique opportunity for a data-driven analyst with strong SQL, CRM and dashboard design expertise to join our client's passionate organisation. You'll have the chance to elevate your expertise in a role where your analysis directly informs strategy, giving you the platform to sharpen your skills, influence key decisions and see your insights shape how the organisation engages with their supporters and visitors. And, perhaps most rewardingly, your contributions will directly support efforts to protect natural environments, giving your role a genuine sense of purpose and impact that goes far beyond the numbers. So, if you're ready to use your analytical expertise to make a genuine difference, read on and apply today! The Role As a Senior Data and Insight Executive, you will help develop and strengthen our client's data and analytical capabilities, helping them better understand their visitors and supporters and ultimately driving engagement and vital income. Specifically, you will ensure the quality and integrity of visitor and supporter data across our client's systems, supporting improvements and integration to create a strong, reliable foundation for decision-making. Drawing on your analytical expertise, you will design interactive dashboards using Power BI, lead marketing campaign analysis, and deliver KPI reporting to senior managers and trustees. You will also analyse supporter behaviour to shape fundraising and marketing strategies and work closely with internal teams and external agencies to optimise performance and campaign effectiveness. About You To be considered as a Senior Data and Insight Executive, you will need: - At least 3 years' experience in a data-driven role, preferably within a visitor attraction or non-profit environment - Strong proficiency in SQL and experience working with CRM or fundraising databases - Proven experience in data analysis, reporting and dashboard design (ideally, Power BI) - The ability to evaluate campaigns and communicate results clearly and engagingly - An innovative, solutions-focused mindset, with the ability to think creatively, solve problems, and identify new ways data can be used to improve engagement and income - Excellent communication skills, with the ability to translate complex data into clear insights The closing date for this role is 22nd March 2026. Other organisations may call this role Data Analyst, Insight Analyst, Data and Insight Manager, CRM Data Analyst, Marketing Data Analyst, BI Analyst, or Business Intelligence Analyst. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to become our client's Senior Data and Insight Executive, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Mar 11, 2026
Full time
Senior Data and Insight Executive Gloucestershire (hybrid working) The Organisation Our client is committed to protecting and improving natural environments. They are now looking for a Senior Data and Insight Executive to join them for a 24 month, fixed-term contract on a full-time basis, working 37.5 hours per week, Monday to Friday. Why You'll Love Working for Our Client - Salary of £34,405 per annum - Be surrounded and inspired by a team of passionate, dedicated people - 33 days' annual leave (which goes up to 38 days after five years of service) - this includes bank holidays, and you have the flexibility to take those days whenever you want - Free car parking and secure bike storage areas - Colleague discount on shopping and memberships - Cycle to work scheme - Contributory pension scheme - Life Assurance of three times your salary, for peace of mind for your loved ones - Independent personal, workplace and financial advice from our client's Employee Assistance Programme This is a unique opportunity for a data-driven analyst with strong SQL, CRM and dashboard design expertise to join our client's passionate organisation. You'll have the chance to elevate your expertise in a role where your analysis directly informs strategy, giving you the platform to sharpen your skills, influence key decisions and see your insights shape how the organisation engages with their supporters and visitors. And, perhaps most rewardingly, your contributions will directly support efforts to protect natural environments, giving your role a genuine sense of purpose and impact that goes far beyond the numbers. So, if you're ready to use your analytical expertise to make a genuine difference, read on and apply today! The Role As a Senior Data and Insight Executive, you will help develop and strengthen our client's data and analytical capabilities, helping them better understand their visitors and supporters and ultimately driving engagement and vital income. Specifically, you will ensure the quality and integrity of visitor and supporter data across our client's systems, supporting improvements and integration to create a strong, reliable foundation for decision-making. Drawing on your analytical expertise, you will design interactive dashboards using Power BI, lead marketing campaign analysis, and deliver KPI reporting to senior managers and trustees. You will also analyse supporter behaviour to shape fundraising and marketing strategies and work closely with internal teams and external agencies to optimise performance and campaign effectiveness. About You To be considered as a Senior Data and Insight Executive, you will need: - At least 3 years' experience in a data-driven role, preferably within a visitor attraction or non-profit environment - Strong proficiency in SQL and experience working with CRM or fundraising databases - Proven experience in data analysis, reporting and dashboard design (ideally, Power BI) - The ability to evaluate campaigns and communicate results clearly and engagingly - An innovative, solutions-focused mindset, with the ability to think creatively, solve problems, and identify new ways data can be used to improve engagement and income - Excellent communication skills, with the ability to translate complex data into clear insights The closing date for this role is 22nd March 2026. Other organisations may call this role Data Analyst, Insight Analyst, Data and Insight Manager, CRM Data Analyst, Marketing Data Analyst, BI Analyst, or Business Intelligence Analyst. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to become our client's Senior Data and Insight Executive, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
On average it takes 5 minutes to apply for this role.Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Our global customer base is exploding and we need your skills to support us on this exciting journey! Don't look back and submit your application before the opportunity passes you by Who we are We're part of Super Group, the NYSE-listed digital gaming company behind some of the world's leading Sports and iGaming brands.At Betway, we're driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds. Founded in 2006, our teams in Guernsey, London, Malta, Germany, Portugal and Spain and are constantly expanding and evolving. Who we're looking for We're on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you'll find a supportive environment where your skills can flourish and your career can soar. Why we need you We're on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.As a Team Manager you'll be supporting the consistent delivery of efficient, accurate and customer-focused support within the contact centre by leading, coaching and developing a team of Customer Service Hosts to deliver an exceptional customer service experience across multiple channels (chat, email and voice). This will help us excel at providing super class customer service to stay ahead of the game.Due to the geographical locations we service, please note that this position entails shift work based on the requirements of the organization and its clients. What you'll be doing As part of your role, your responsibilities will include: People Leadership & Team Development Manage day-to-day operations of a team of Customer Service Hosts. Monitor individual and team performance, ensuring productivity, quality, and service targets are consistently met. Along with the support of a Quality Assessor, perform regular coaching, performance reviews, and one-on-one feedback sessions. Motivate and engage team members through recognition, support, and professional development opportunities. Address behavioural or performance issues in line with company policies. Operational Management Monitor real-time performance and coordinate with Real-Time Analysts (RTAs) to manage agent adherence, coverage, and queue volumes. Ensure alignment with workforce management scheduling and capacity plans. Collaborate with the Operations Manager to implement process improvements and manage escalations effectively. Ensure compliance with internal procedures, industry regulations, and responsible gambling protocols. Customer Experience & Quality Assurance Ensure a high standard of service delivery that aligns with brand values and customer expectations. Conduct quality monitoring and provide feedback to improve service interactions. Manage and resolve escalated customer issues in a timely and professional manner. Act as a point of contact for internal stakeholders in relation to customer support trends or emerging issues. Reporting & Insights Track and report on team KPIs, including CPS (Contacts Per Shift), service levels, CSAT, QA scores, FCR (First Contact Resolution), and adherence. Identify operational trends and provide insights to the Operations Manager for strategic planning. Participate in regular business reviews, sharing team performance updates and action plans. This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives. Essential skills you'll bring to the table The necessary skills that we require for this role include: Fluent in English and Spanish ; able to communicate effectively (read, write and speak fluently) 12 months experience in a customer service/contact centre environment 2 years' experience in a supervisory/leadership role Strong leadership and people management skills Valid work/residence permit for Ceuta Strong working knowledge of customer support operations and key contact centre metrics Familiar with contact centre systems, CRMs and performance dashboards This role require rotating shifts, including evenings, weekends, and public holidays Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope Exceptional attention to detail, ensuring high standards of quality in all outputs Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations Desirable skills you've got up your sleeve It would be great if you also have some of the following skills: In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards Experience in developing and executing customer retention strategies Our values are non-negotiables Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.These competencies are: Adaptability Ownership and accountability Initiating action Resilience Team orientation Integrity Innovation What you'll get back We offer a great variety of personal and professional benefits to help you thrive at Betway and Super Group. This includes: We're dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career. Your hard work and achievements won't go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential. Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from. + Medical insurance + Life Assurance + Income Protection + Pension scheme Be part of that Superclass feeling. At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 18 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.It's all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued. Game on! Should you not hear from us within 2 weeks, please assume your application has not been successful. Betway Group is a proud member of Super Group, who are listed on the New York Stock Exchange (ticker: SGHC). We are a leading provider of innovative and exciting entertainment across sports betting, casino and esports betting. Founded in 2006, our teams in Malta, Guernsey, Spain and London are constantly expanding and evolving.By developing and utilising the very latest technologies,we have remained at the forefront of the online gaming industry, providing innovative and interactive
Mar 05, 2026
Full time
On average it takes 5 minutes to apply for this role.Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Our global customer base is exploding and we need your skills to support us on this exciting journey! Don't look back and submit your application before the opportunity passes you by Who we are We're part of Super Group, the NYSE-listed digital gaming company behind some of the world's leading Sports and iGaming brands.At Betway, we're driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds. Founded in 2006, our teams in Guernsey, London, Malta, Germany, Portugal and Spain and are constantly expanding and evolving. Who we're looking for We're on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you'll find a supportive environment where your skills can flourish and your career can soar. Why we need you We're on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.As a Team Manager you'll be supporting the consistent delivery of efficient, accurate and customer-focused support within the contact centre by leading, coaching and developing a team of Customer Service Hosts to deliver an exceptional customer service experience across multiple channels (chat, email and voice). This will help us excel at providing super class customer service to stay ahead of the game.Due to the geographical locations we service, please note that this position entails shift work based on the requirements of the organization and its clients. What you'll be doing As part of your role, your responsibilities will include: People Leadership & Team Development Manage day-to-day operations of a team of Customer Service Hosts. Monitor individual and team performance, ensuring productivity, quality, and service targets are consistently met. Along with the support of a Quality Assessor, perform regular coaching, performance reviews, and one-on-one feedback sessions. Motivate and engage team members through recognition, support, and professional development opportunities. Address behavioural or performance issues in line with company policies. Operational Management Monitor real-time performance and coordinate with Real-Time Analysts (RTAs) to manage agent adherence, coverage, and queue volumes. Ensure alignment with workforce management scheduling and capacity plans. Collaborate with the Operations Manager to implement process improvements and manage escalations effectively. Ensure compliance with internal procedures, industry regulations, and responsible gambling protocols. Customer Experience & Quality Assurance Ensure a high standard of service delivery that aligns with brand values and customer expectations. Conduct quality monitoring and provide feedback to improve service interactions. Manage and resolve escalated customer issues in a timely and professional manner. Act as a point of contact for internal stakeholders in relation to customer support trends or emerging issues. Reporting & Insights Track and report on team KPIs, including CPS (Contacts Per Shift), service levels, CSAT, QA scores, FCR (First Contact Resolution), and adherence. Identify operational trends and provide insights to the Operations Manager for strategic planning. Participate in regular business reviews, sharing team performance updates and action plans. This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives. Essential skills you'll bring to the table The necessary skills that we require for this role include: Fluent in English and Spanish ; able to communicate effectively (read, write and speak fluently) 12 months experience in a customer service/contact centre environment 2 years' experience in a supervisory/leadership role Strong leadership and people management skills Valid work/residence permit for Ceuta Strong working knowledge of customer support operations and key contact centre metrics Familiar with contact centre systems, CRMs and performance dashboards This role require rotating shifts, including evenings, weekends, and public holidays Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope Exceptional attention to detail, ensuring high standards of quality in all outputs Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations Desirable skills you've got up your sleeve It would be great if you also have some of the following skills: In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards Experience in developing and executing customer retention strategies Our values are non-negotiables Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.These competencies are: Adaptability Ownership and accountability Initiating action Resilience Team orientation Integrity Innovation What you'll get back We offer a great variety of personal and professional benefits to help you thrive at Betway and Super Group. This includes: We're dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career. Your hard work and achievements won't go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential. Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from. + Medical insurance + Life Assurance + Income Protection + Pension scheme Be part of that Superclass feeling. At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 18 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.It's all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued. Game on! Should you not hear from us within 2 weeks, please assume your application has not been successful. Betway Group is a proud member of Super Group, who are listed on the New York Stock Exchange (ticker: SGHC). We are a leading provider of innovative and exciting entertainment across sports betting, casino and esports betting. Founded in 2006, our teams in Malta, Guernsey, Spain and London are constantly expanding and evolving.By developing and utilising the very latest technologies,we have remained at the forefront of the online gaming industry, providing innovative and interactive
We re currently working with a growing organisation who are looking to appoint a Business Development Analyst to support their ongoing expansion plans. This is a key hire for the business and will suit someone who enjoys research-led work and contributing directly to commercial growth. The Role This position will support the commercial growth of a well-established organisation by delivering high-quality research and insight across markets, competitors, and potential customers. The Business Development Analyst will work closely with senior stakeholders and commercial teams to gather, analyse, and interpret information that informs strategic decisions, new market entry, and business development activity. Responsibilities will include researching market conditions and trends, assessing growth opportunities, and evaluating competitive positioning. The role will also involve identifying and profiling prospective organisations, partners, and key decision-makers to support targeted outreach and long-term growth planning. A key part of the role is translating complex data into clear, practical insight. This will include producing structured reports, maintaining research documentation and CRM records, and presenting findings in a concise, commercially focused manner. The successful candidate will act as a central research resource for the business, contributing to proposals, presentations, and strategic discussions while ensuring decision-makers have access to accurate, up-to-date information. Candidate Requirements Essential Strong research and analytical skills Excellent communication and presentation skills Proficiency in Excel, Google Sheets, and research tools Ability to work independently and manage multiple priorities Desirable Experience using CRM systems (e.g. Glenniganst) Background in B2B research, consulting, business development, or strategy-focused roles Benefits Competitve salary Excellent career progression Life insurance Chrismas bonus Pension
Mar 04, 2026
Full time
We re currently working with a growing organisation who are looking to appoint a Business Development Analyst to support their ongoing expansion plans. This is a key hire for the business and will suit someone who enjoys research-led work and contributing directly to commercial growth. The Role This position will support the commercial growth of a well-established organisation by delivering high-quality research and insight across markets, competitors, and potential customers. The Business Development Analyst will work closely with senior stakeholders and commercial teams to gather, analyse, and interpret information that informs strategic decisions, new market entry, and business development activity. Responsibilities will include researching market conditions and trends, assessing growth opportunities, and evaluating competitive positioning. The role will also involve identifying and profiling prospective organisations, partners, and key decision-makers to support targeted outreach and long-term growth planning. A key part of the role is translating complex data into clear, practical insight. This will include producing structured reports, maintaining research documentation and CRM records, and presenting findings in a concise, commercially focused manner. The successful candidate will act as a central research resource for the business, contributing to proposals, presentations, and strategic discussions while ensuring decision-makers have access to accurate, up-to-date information. Candidate Requirements Essential Strong research and analytical skills Excellent communication and presentation skills Proficiency in Excel, Google Sheets, and research tools Ability to work independently and manage multiple priorities Desirable Experience using CRM systems (e.g. Glenniganst) Background in B2B research, consulting, business development, or strategy-focused roles Benefits Competitve salary Excellent career progression Life insurance Chrismas bonus Pension
We are looking for a Business Intelligence Analyst to join our team and help turn data into clear, practical insight that supports better decision making across the business. This is an early career role suited to someone who has some hands on experience with Power BI and wants to continue building their skills in analysis, reporting, and dashboard development. You will work closely with senior team members, the Data Engineer, and Systems colleagues to deliver accurate, user friendly reports that support Sales, Customer Experience, Field Operations, and Commercial teams. This role focuses on Power BI development and insight support. It does not include data engineering, CRM configuration, system administration, or team management. What your role will involve Build and maintain Power BI dashboards using structured datasets prepared by the Data Engineer Create DAX measures and calculated columns based on agreed KPI definitions Improve report usability through clear layout, navigation, and drilldown functionality Apply consistent design principles and data standards across reporting assets Take ownership of the accuracy and quality of the dashboards and reports you deliver Translate business questions into clear visuals and reporting outputs Identify trends, patterns, and performance changes using available data Support the creation of insight summaries in partnership with Finance and the Systems team Share data driven observations and contribute to recommendations under guidance from senior colleagues Participate in requirements sessions to understand reporting needs Produce simple wireframes and draft layouts for feedback Respond to reporting and insight requests, escalating complex queries when needed Support teams in transitioning from manual reporting to automated dashboards Create user friendly documentation including FAQs, dashboard guides, and light data dictionaries Deliver basic training sessions and walkthroughs to support effective report usage What we are looking for Ideally two years of experience using Power BI or a similar BI tool Comfortable with basic DAX, Power Query, and simple data modelling Strong analytical skills with the ability to present information clearly Confident communicating with non technical stakeholders Willing to learn and apply KPI definitions consistently Collaborative and comfortable working under guidance Exposure to systems such as Salesforce or basic SQL is beneficial Curious, organised, detail focused, and able to manage shifting priorities
Feb 28, 2026
Full time
We are looking for a Business Intelligence Analyst to join our team and help turn data into clear, practical insight that supports better decision making across the business. This is an early career role suited to someone who has some hands on experience with Power BI and wants to continue building their skills in analysis, reporting, and dashboard development. You will work closely with senior team members, the Data Engineer, and Systems colleagues to deliver accurate, user friendly reports that support Sales, Customer Experience, Field Operations, and Commercial teams. This role focuses on Power BI development and insight support. It does not include data engineering, CRM configuration, system administration, or team management. What your role will involve Build and maintain Power BI dashboards using structured datasets prepared by the Data Engineer Create DAX measures and calculated columns based on agreed KPI definitions Improve report usability through clear layout, navigation, and drilldown functionality Apply consistent design principles and data standards across reporting assets Take ownership of the accuracy and quality of the dashboards and reports you deliver Translate business questions into clear visuals and reporting outputs Identify trends, patterns, and performance changes using available data Support the creation of insight summaries in partnership with Finance and the Systems team Share data driven observations and contribute to recommendations under guidance from senior colleagues Participate in requirements sessions to understand reporting needs Produce simple wireframes and draft layouts for feedback Respond to reporting and insight requests, escalating complex queries when needed Support teams in transitioning from manual reporting to automated dashboards Create user friendly documentation including FAQs, dashboard guides, and light data dictionaries Deliver basic training sessions and walkthroughs to support effective report usage What we are looking for Ideally two years of experience using Power BI or a similar BI tool Comfortable with basic DAX, Power Query, and simple data modelling Strong analytical skills with the ability to present information clearly Confident communicating with non technical stakeholders Willing to learn and apply KPI definitions consistently Collaborative and comfortable working under guidance Exposure to systems such as Salesforce or basic SQL is beneficial Curious, organised, detail focused, and able to manage shifting priorities
Job Title: Marketing Executive / Manager Location: IFSE Head Office, 14 Progress Business Park, Croydon, CR0 4XD Salary : Competitive Job type: Full time, Permanent Are you looking to develop your career as a marketer? Would you like to work for a progressive and ambitious company within the restaurant design sector? Do you want to join company that's owned by it's employees? If so, we're looking for you IFSE Group design, build and fit-out award winning restaurants and commercial kitchen facilities for companies across the UK, from the high street to office and B&I food and beverage facilities. From a single piece of equipment to a full turn-key package, we treat every project with exactly the same care and efficiency, creating great results for our customers, our partners and our team. About The Role: As a client-focused business, you'll be working within the sales and marketing team on a daily basis and be responsible for working with the Marketing Director to deal with inbound and outbound enquiries and project leads. You'll be required to confidently engage and effectively converse with key-decision makers and technical staff at target organisations. New leads will then be distributed to the sales team to convert into projects. Your day-to-day activities will include developing the business through b2b marketing activities including social media posting, website editing, email marketing and content creation, ensuring that no two days are the same. You'll support the Marketing Director and the wider sales team with client presentation materials, administration and organisation. You will input captured customer data and help ensure that data stored on the company CRM is up to date and kept to a high degree of accuracy. The candidate will be joining an employee-owned company (similar to Waitrose/John Lewis) and will participate in the profit-share as the company performs successfully. The team will provide full training to ensure that you are up to speed and getting the necessary support to be successful. What we're looking for: Essential Requirements: Confidence with a can-do and self-motivational attitude Excellent telephone manner and communication skills Excellent written English A capability to work towards KPI's Ability to work as part of a growing team Experience with Microsoft Office software Experience with CRM systems Internet proficiency for uploading and downloading documents Strong attention to detail Desirable experience: A background or experience in b2b Marketing / Business Studies A degree in any of the above or similar What you'll receive: A competitive salary (depending on experience and level of skill) Discretionary annual profit share which is related to the success of the company for the year Private Health Care (after 20 weeks service) Generous Company Pension (after 20 weeks service) Life cover amounting to 4x salary (after 20 weeks service) Paid annual leave: 25 days + public holidays. Following the third year of service, leave increases by one day per year, up to a maximum of 30 says annual leave. Bank holidays are paid in additional to the above annual leave. Company laptop Company mobile Additional Information: Work schedule of 9am to 5.30pm, Monday to Friday, with on-site parking available and the IFSE offices are within a 5 minute walk of the Waddon Marsh tram stop. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; Marketing Assistant, Marketing Executive, Marketing Administrator, Marketing Officer, Marketing Analyst, B2C Marketing, Marketing Specialist, B2B Marketing, Offline Marketing, Digital Marketing Executive, Marketing Co-ordinator, Marketing Graduate will also be considered for this role.
Feb 28, 2026
Full time
Job Title: Marketing Executive / Manager Location: IFSE Head Office, 14 Progress Business Park, Croydon, CR0 4XD Salary : Competitive Job type: Full time, Permanent Are you looking to develop your career as a marketer? Would you like to work for a progressive and ambitious company within the restaurant design sector? Do you want to join company that's owned by it's employees? If so, we're looking for you IFSE Group design, build and fit-out award winning restaurants and commercial kitchen facilities for companies across the UK, from the high street to office and B&I food and beverage facilities. From a single piece of equipment to a full turn-key package, we treat every project with exactly the same care and efficiency, creating great results for our customers, our partners and our team. About The Role: As a client-focused business, you'll be working within the sales and marketing team on a daily basis and be responsible for working with the Marketing Director to deal with inbound and outbound enquiries and project leads. You'll be required to confidently engage and effectively converse with key-decision makers and technical staff at target organisations. New leads will then be distributed to the sales team to convert into projects. Your day-to-day activities will include developing the business through b2b marketing activities including social media posting, website editing, email marketing and content creation, ensuring that no two days are the same. You'll support the Marketing Director and the wider sales team with client presentation materials, administration and organisation. You will input captured customer data and help ensure that data stored on the company CRM is up to date and kept to a high degree of accuracy. The candidate will be joining an employee-owned company (similar to Waitrose/John Lewis) and will participate in the profit-share as the company performs successfully. The team will provide full training to ensure that you are up to speed and getting the necessary support to be successful. What we're looking for: Essential Requirements: Confidence with a can-do and self-motivational attitude Excellent telephone manner and communication skills Excellent written English A capability to work towards KPI's Ability to work as part of a growing team Experience with Microsoft Office software Experience with CRM systems Internet proficiency for uploading and downloading documents Strong attention to detail Desirable experience: A background or experience in b2b Marketing / Business Studies A degree in any of the above or similar What you'll receive: A competitive salary (depending on experience and level of skill) Discretionary annual profit share which is related to the success of the company for the year Private Health Care (after 20 weeks service) Generous Company Pension (after 20 weeks service) Life cover amounting to 4x salary (after 20 weeks service) Paid annual leave: 25 days + public holidays. Following the third year of service, leave increases by one day per year, up to a maximum of 30 says annual leave. Bank holidays are paid in additional to the above annual leave. Company laptop Company mobile Additional Information: Work schedule of 9am to 5.30pm, Monday to Friday, with on-site parking available and the IFSE offices are within a 5 minute walk of the Waddon Marsh tram stop. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; Marketing Assistant, Marketing Executive, Marketing Administrator, Marketing Officer, Marketing Analyst, B2C Marketing, Marketing Specialist, B2B Marketing, Offline Marketing, Digital Marketing Executive, Marketing Co-ordinator, Marketing Graduate will also be considered for this role.
Our client is an established technology platform business seeking a Marketing Data Analyst to take ownership of reporting, insights, and data-driven decision-making across their marketing function. This role focuses on transforming data into compelling narratives that inform strategy, demonstrate ROI, and enable the marketing team to self-serve analytics. You'll work closely with their data engineering team who manage the core infrastructure, while you concentrate on extracting insights, building dashboards, and translating numbers into actionable intelligence for campaigns and commercial planning. Location: Flexible working arrangements THE MARKETING DATA ANALYST ROLE RESPONSIBILITIES WILL INCLUDE: Extract and analyse data from the data warehouse using SQL, designing segmentation by geography and customer groups to support targeted campaigns and performance tracking Develop compelling Power BI dashboards and reports that track campaign performance, lead conversion, and ROI for operational teams and C-suite executives Map the complete customer journey from acquisition through conversion, identifying funnel bottlenecks and building models to assess campaign effectiveness Transform complex datasets into narratives that fuel content creation, PR initiatives, and demonstrate platform value through engagement and revenue metrics Partner with marketing, digital, finance, and data engineering colleagues to ensure reporting accuracy and enable self-service analytics capabilities THE IDEAL MARKETING DATA ANALYST WILL HAVE: Extensive experience developing marketing dashboards for senior leadership with strong Power BI expertise (advanced features like Co-Pilot desirable) Solid SQL proficiency for data extraction plus familiarity with CRM systems and marketing platforms such as Salesforce and Marketo Proven ability to translate technical data findings into clear, actionable business insights that inform strategy and optimisation Strong collaborative approach working alongside data engineering and finance teams to align insights with business objectives Curious, proactive mindset focused on storytelling through data with ability to identify trends, seasonal patterns, and growth opportunities WHY JOIN THIS BUSINESS AS THEIR MARKETING DATA ANALYST? Join a best-in-class marketing team led by an exceptional CMO with strong financial backing, recent marketing investment, and impressive growth trajectory offering genuine scope for personal and professional development Flexible working culture with transparent company structure and collaborative, friendly team environment based in central Basingstoke (3 days per week office-based, easily accessible by car and train) Armstrong Lloyd is a marketing specialist recruitment services provider. We specialise in the B2B SaaS space and have a variety of similar jobs available. We offer a personal service that will give you the best possible outcome in the recruitment process.
Feb 27, 2026
Full time
Our client is an established technology platform business seeking a Marketing Data Analyst to take ownership of reporting, insights, and data-driven decision-making across their marketing function. This role focuses on transforming data into compelling narratives that inform strategy, demonstrate ROI, and enable the marketing team to self-serve analytics. You'll work closely with their data engineering team who manage the core infrastructure, while you concentrate on extracting insights, building dashboards, and translating numbers into actionable intelligence for campaigns and commercial planning. Location: Flexible working arrangements THE MARKETING DATA ANALYST ROLE RESPONSIBILITIES WILL INCLUDE: Extract and analyse data from the data warehouse using SQL, designing segmentation by geography and customer groups to support targeted campaigns and performance tracking Develop compelling Power BI dashboards and reports that track campaign performance, lead conversion, and ROI for operational teams and C-suite executives Map the complete customer journey from acquisition through conversion, identifying funnel bottlenecks and building models to assess campaign effectiveness Transform complex datasets into narratives that fuel content creation, PR initiatives, and demonstrate platform value through engagement and revenue metrics Partner with marketing, digital, finance, and data engineering colleagues to ensure reporting accuracy and enable self-service analytics capabilities THE IDEAL MARKETING DATA ANALYST WILL HAVE: Extensive experience developing marketing dashboards for senior leadership with strong Power BI expertise (advanced features like Co-Pilot desirable) Solid SQL proficiency for data extraction plus familiarity with CRM systems and marketing platforms such as Salesforce and Marketo Proven ability to translate technical data findings into clear, actionable business insights that inform strategy and optimisation Strong collaborative approach working alongside data engineering and finance teams to align insights with business objectives Curious, proactive mindset focused on storytelling through data with ability to identify trends, seasonal patterns, and growth opportunities WHY JOIN THIS BUSINESS AS THEIR MARKETING DATA ANALYST? Join a best-in-class marketing team led by an exceptional CMO with strong financial backing, recent marketing investment, and impressive growth trajectory offering genuine scope for personal and professional development Flexible working culture with transparent company structure and collaborative, friendly team environment based in central Basingstoke (3 days per week office-based, easily accessible by car and train) Armstrong Lloyd is a marketing specialist recruitment services provider. We specialise in the B2B SaaS space and have a variety of similar jobs available. We offer a personal service that will give you the best possible outcome in the recruitment process.
Job Title: IT Business Analyst Location: Hybrid working (1 day in the office based in Central London) Contract: Permanent, Full Time Hours: Full time, 5 days per week, 34.5 Hours: 9:00am - 5:00pm Salary: 50,084 per annum The Role of IT Business Analyst Our client, a globally recognised charity headquartered in the UK, is seeking an experienced IT Business Analyst to join their IT team on a permanent, full-time basis. This role will play a key part in supporting the delivery of major organisational change initiatives with a technology focus. Key Responsibilities Identify and analyse business and technical requirements to support change initiatives. Produce clear documentation to align key stakeholders Use suitable process-mapping techniques to support analysis of requirements and present current and future states Contribute to the design and delivery of technology-driven change by ensuring requirements are effectively reflected in technical solutions. This includes conducting market research and feasibility assessments, preparing options analysis, and liaising with external vendors and consultants to support successful implementation Contribute to the formulation of suitable test approaches and test techniques to assure the effective delivery of requirements Forecasting and tracking the benefits of technology-driven change, ensuring they are measured at the right time and communicated clearly. This includes engaging stakeholders throughout the delivery lifecycle, supporting senior leadership in post-implementation benefit reviews, and producing insightful reports on both projected and realised outcomes Monitor and report on progress across all pipeline initiatives About you This position is ideal for candidates with previous experience in an IT Business Analyst role, who can commit to attending site 1 day a week in Central London. Candidates should also have the following demonstrable experience: Conducting analysis and management of requirements for business technology change initiatives across a common range of business functions (e.g. CRM / Finance / HR / Website) using specialist techniques (e.g. user stories, use case diagrams, data flows) Participating in technology change initiatives for CRM systems, including CRM replacements Expertise in process mapping techniques, e.g. BPMN / UML / SIPOC Experience in management of the benefits lifecycle and accompanying techniques Effective communication skills, including the ability to produce reports and provide presentations Knowledge of testing approaches & techniques Effective stakeholder management skills, including the ability to explain complex matters clearly, ensuring alignment and satisfaction at all levels Working in accordance with waterfall and agile project management methodologies and the software development lifecycle
Feb 27, 2026
Full time
Job Title: IT Business Analyst Location: Hybrid working (1 day in the office based in Central London) Contract: Permanent, Full Time Hours: Full time, 5 days per week, 34.5 Hours: 9:00am - 5:00pm Salary: 50,084 per annum The Role of IT Business Analyst Our client, a globally recognised charity headquartered in the UK, is seeking an experienced IT Business Analyst to join their IT team on a permanent, full-time basis. This role will play a key part in supporting the delivery of major organisational change initiatives with a technology focus. Key Responsibilities Identify and analyse business and technical requirements to support change initiatives. Produce clear documentation to align key stakeholders Use suitable process-mapping techniques to support analysis of requirements and present current and future states Contribute to the design and delivery of technology-driven change by ensuring requirements are effectively reflected in technical solutions. This includes conducting market research and feasibility assessments, preparing options analysis, and liaising with external vendors and consultants to support successful implementation Contribute to the formulation of suitable test approaches and test techniques to assure the effective delivery of requirements Forecasting and tracking the benefits of technology-driven change, ensuring they are measured at the right time and communicated clearly. This includes engaging stakeholders throughout the delivery lifecycle, supporting senior leadership in post-implementation benefit reviews, and producing insightful reports on both projected and realised outcomes Monitor and report on progress across all pipeline initiatives About you This position is ideal for candidates with previous experience in an IT Business Analyst role, who can commit to attending site 1 day a week in Central London. Candidates should also have the following demonstrable experience: Conducting analysis and management of requirements for business technology change initiatives across a common range of business functions (e.g. CRM / Finance / HR / Website) using specialist techniques (e.g. user stories, use case diagrams, data flows) Participating in technology change initiatives for CRM systems, including CRM replacements Expertise in process mapping techniques, e.g. BPMN / UML / SIPOC Experience in management of the benefits lifecycle and accompanying techniques Effective communication skills, including the ability to produce reports and provide presentations Knowledge of testing approaches & techniques Effective stakeholder management skills, including the ability to explain complex matters clearly, ensuring alignment and satisfaction at all levels Working in accordance with waterfall and agile project management methodologies and the software development lifecycle
About PostHog We're shipping every product that companies need to run their business from their first day, to the day they IPO, and beyond. The operating system for folks who build software. We started with open-source product analytics, launched out of Y Combinator's W20 cohort. We've since shipped more than a dozen products, including: A built-in data warehouse, so users can query product and customer data together using custom SQL insights. A customer data platform, so they can send their data wherever they need with ease. PostHog AI, an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries. Next on the roadmap are CRM, Workflow, revenue analytics, and support products. When we say every product that companies need to run their business, we really mean it! We are: Product-led. More than 100,000 companies have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit. Default alive. Revenue is growing 10% MoM on average, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on. Well-funded. We've raised more than $100m from some of the world's top investors. We're set up for a long, ambitious journey. We're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible. Things we care about Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook. Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions. Autonomy: We don't tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams and make product decisions. Teams are flexible and easy to change when needed. Shipping fast: Why not now? We want to build a lot of products; we can't do that shipping at a normal pace. We've built the company around small teams - autonomous, highly-efficient groups of cracked engineers who can outship much larger companies because they own their products end-to-end. Time for building: Nothing gets shipped in a meeting. We're a natively remote company. We default to async communication - PRs > Issues > Slack. Tuesdays and Thursdays are meeting free days, and we prioritize heads down building time over perfect coordination. This will be the most productive job you've ever had. Ambition: We want to solve big problems. We strongly believe that aiming for the best possible upside, and sometimes missing, is better than never trying. We're optimistic about what's possible and our ability to get there. Being weird: Weird means redesigning an already world class website for the 5th time. It means shipping literally every product that relates to customer data. It means building an objectively unnecessary developer toy with dubious shareholder value. Doing weird stuff is a competitive advantage. And it's fun. What you'll be doing It's easy to look at how quickly coding is getting better and to think we're already in an amazing place. But, we think there's far further to go, and we think we are uniquely able to help the world take the next step. PostHog is working on product (and then, later, business) autonomy. When you open an editor, you shouldn't be typing "please build me X", X should already be built for you. We can do this because PostHog tracks more products across more dimensions than any other company on earth. We have over a trillion data points across events, errors, session replays, revenue data and more. We want to use this data to fix bugs, issues, listen to what customers are asking for, or internal conversations, and ship those things so engineering takes the next step forward - figuring out what you want to keep or edit, not waiting for claude to run all day. We have an exceptionally large amount of data relative to our company size. This means you can have autonomy, you can be close to customers, work on scrappy teams, and greatly influence what we actually ship. On the finance side, we have around $150M in balance, we're super strongly default alive and have had a rapidly growing, real business that makes good margin, runs exceptionally efficiently, and has already been scaling rapidly, for 6 years. This won't be easy. Product autonomy is also the most chaotic part of our business - technologies and our own ideas are changing rapidly. You will need to want to work on something that is uncertain, and may fail. People who are proactive, think for themselves, work fast, get product into users' hands and learn are those that are successful here. It will be fast and intense. The job will involve training, fine tuning and running models to deepen our ability to achieve product autonomy. Crucially you will need to be able to help us figure out which areas to prioritize as there are so many possibilities for game changing things to ship. We are building a new team specifically for this purpose, working closely with one of the founders. You will need either a strong background in maths (and able to code) or to have worked on training models previously. If you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!
Feb 27, 2026
Full time
About PostHog We're shipping every product that companies need to run their business from their first day, to the day they IPO, and beyond. The operating system for folks who build software. We started with open-source product analytics, launched out of Y Combinator's W20 cohort. We've since shipped more than a dozen products, including: A built-in data warehouse, so users can query product and customer data together using custom SQL insights. A customer data platform, so they can send their data wherever they need with ease. PostHog AI, an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries. Next on the roadmap are CRM, Workflow, revenue analytics, and support products. When we say every product that companies need to run their business, we really mean it! We are: Product-led. More than 100,000 companies have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit. Default alive. Revenue is growing 10% MoM on average, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on. Well-funded. We've raised more than $100m from some of the world's top investors. We're set up for a long, ambitious journey. We're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible. Things we care about Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook. Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions. Autonomy: We don't tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams and make product decisions. Teams are flexible and easy to change when needed. Shipping fast: Why not now? We want to build a lot of products; we can't do that shipping at a normal pace. We've built the company around small teams - autonomous, highly-efficient groups of cracked engineers who can outship much larger companies because they own their products end-to-end. Time for building: Nothing gets shipped in a meeting. We're a natively remote company. We default to async communication - PRs > Issues > Slack. Tuesdays and Thursdays are meeting free days, and we prioritize heads down building time over perfect coordination. This will be the most productive job you've ever had. Ambition: We want to solve big problems. We strongly believe that aiming for the best possible upside, and sometimes missing, is better than never trying. We're optimistic about what's possible and our ability to get there. Being weird: Weird means redesigning an already world class website for the 5th time. It means shipping literally every product that relates to customer data. It means building an objectively unnecessary developer toy with dubious shareholder value. Doing weird stuff is a competitive advantage. And it's fun. What you'll be doing It's easy to look at how quickly coding is getting better and to think we're already in an amazing place. But, we think there's far further to go, and we think we are uniquely able to help the world take the next step. PostHog is working on product (and then, later, business) autonomy. When you open an editor, you shouldn't be typing "please build me X", X should already be built for you. We can do this because PostHog tracks more products across more dimensions than any other company on earth. We have over a trillion data points across events, errors, session replays, revenue data and more. We want to use this data to fix bugs, issues, listen to what customers are asking for, or internal conversations, and ship those things so engineering takes the next step forward - figuring out what you want to keep or edit, not waiting for claude to run all day. We have an exceptionally large amount of data relative to our company size. This means you can have autonomy, you can be close to customers, work on scrappy teams, and greatly influence what we actually ship. On the finance side, we have around $150M in balance, we're super strongly default alive and have had a rapidly growing, real business that makes good margin, runs exceptionally efficiently, and has already been scaling rapidly, for 6 years. This won't be easy. Product autonomy is also the most chaotic part of our business - technologies and our own ideas are changing rapidly. You will need to want to work on something that is uncertain, and may fail. People who are proactive, think for themselves, work fast, get product into users' hands and learn are those that are successful here. It will be fast and intense. The job will involve training, fine tuning and running models to deepen our ability to achieve product autonomy. Crucially you will need to be able to help us figure out which areas to prioritize as there are so many possibilities for game changing things to ship. We are building a new team specifically for this purpose, working closely with one of the founders. You will need either a strong background in maths (and able to code) or to have worked on training models previously. If you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!
Silver Stone Search and Selection Ltd
Bletchley, Buckinghamshire
Hybrid Working A fantastic opportunity has arisen to join a Global business who are going through a sustained period of growth. Reporting to the Marketing Director you will be responsible for delivering analysis and insight into various aspects of marketing and trading, turning these into story telling focused, actionable insights. The Role; Delivering analysis, insight and reporting on the sales trading plan and assisting with steering the commercial strategy for the group Setting up tools and dashboards to optimise marketing spend effectiveness Managing the marketing research budget Utilising insights and data to support with the development of CRM and digital strategies Yourself; You will have gained experience working in D2C environment, retail would be advantageous You will understand the importance of marketing in driving sales growth and be passionate about the identification of opportunities for improvement and utilisation of insights Strong analyst background with knowledge of SQL & Tableau would advantageous Ability to work autonomously in a blended strategic and hand's on position is essential
Feb 25, 2026
Full time
Hybrid Working A fantastic opportunity has arisen to join a Global business who are going through a sustained period of growth. Reporting to the Marketing Director you will be responsible for delivering analysis and insight into various aspects of marketing and trading, turning these into story telling focused, actionable insights. The Role; Delivering analysis, insight and reporting on the sales trading plan and assisting with steering the commercial strategy for the group Setting up tools and dashboards to optimise marketing spend effectiveness Managing the marketing research budget Utilising insights and data to support with the development of CRM and digital strategies Yourself; You will have gained experience working in D2C environment, retail would be advantageous You will understand the importance of marketing in driving sales growth and be passionate about the identification of opportunities for improvement and utilisation of insights Strong analyst background with knowledge of SQL & Tableau would advantageous Ability to work autonomously in a blended strategic and hand's on position is essential
Compliance, Risk and Fraud Analyst Location: Stamford (office based) Salary: £26,000 - £29,000 Hours: Monday to Friday, 09:00 - 17:00 (40 hours per week) Are you a detail-oriented professional with a passion for protecting a business and its customers? We are recruiting for our Stamford based client, seeking a diligent and proactive Compliance, Risk and Fraud Analyst to join our dedicated team. This is a fantastic opportunity to become a key player in our first line of defence, ensuring the integrity and security of our operations. About the Role: As a Compliance, Risk and Fraud Analyst, you will be at the heart of our risk management framework. Your work will be crucial in proactively identifying and tackling potential issues before they arise. You will be responsible for auditing new and existing customers, managing the chargeback process, and ensuring our systems operate at peak efficiency. This role is perfect for someone who thrives on responsibility and is looking to build a career in the fast-paced world of fintech compliance and fraud prevention. Your Key Responsibilities: Conducting customer onboarding audits, including running risk and credit checks on businesses and individuals. Performing regular and ongoing periodic audits of our client base. Managing the end-to-end chargeback process, from proactive monitoring to reactive case handling. Maintaining and updating our internal CRM and Dashboard systems to ensure all risk and chargeback data is accurate. Utilising specialised risk software to support your investigations and audits. Assisting our clients with their chargeback queries and managing related complaints. Identifying and raising escalation audits when necessary to mitigate potential risks. What We're Looking For: Proven experience working within a financial services, payments, or money services business. A background in fraud, risk, and/or chargeback management. Strong customer service skills with experience in handling queries and complaints effectively. Excellent computer literacy, including proficiency with Microsoft Office 365. A meticulous eye for detail and a proactive, problem-solving mindset. The Offer: A competitive salary of £26,000 - £29,000. A stable, full-time role with standard daytime hours (Monday-Friday, 9-5). The opportunity to work in a critical, business-facing role within a supportive team. The chance to develop your skills and build a career in a growing industry. Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data. Your details will be reviewed by one of our Recruitment Partners and we will contact you again within 5 working days if your application is to be progressed further. Please note that we are not able to provide support with visa sponsorships and all applicants must be based in the UK and hold the valid right to work in the UK INDEEDCOMM
Feb 24, 2026
Full time
Compliance, Risk and Fraud Analyst Location: Stamford (office based) Salary: £26,000 - £29,000 Hours: Monday to Friday, 09:00 - 17:00 (40 hours per week) Are you a detail-oriented professional with a passion for protecting a business and its customers? We are recruiting for our Stamford based client, seeking a diligent and proactive Compliance, Risk and Fraud Analyst to join our dedicated team. This is a fantastic opportunity to become a key player in our first line of defence, ensuring the integrity and security of our operations. About the Role: As a Compliance, Risk and Fraud Analyst, you will be at the heart of our risk management framework. Your work will be crucial in proactively identifying and tackling potential issues before they arise. You will be responsible for auditing new and existing customers, managing the chargeback process, and ensuring our systems operate at peak efficiency. This role is perfect for someone who thrives on responsibility and is looking to build a career in the fast-paced world of fintech compliance and fraud prevention. Your Key Responsibilities: Conducting customer onboarding audits, including running risk and credit checks on businesses and individuals. Performing regular and ongoing periodic audits of our client base. Managing the end-to-end chargeback process, from proactive monitoring to reactive case handling. Maintaining and updating our internal CRM and Dashboard systems to ensure all risk and chargeback data is accurate. Utilising specialised risk software to support your investigations and audits. Assisting our clients with their chargeback queries and managing related complaints. Identifying and raising escalation audits when necessary to mitigate potential risks. What We're Looking For: Proven experience working within a financial services, payments, or money services business. A background in fraud, risk, and/or chargeback management. Strong customer service skills with experience in handling queries and complaints effectively. Excellent computer literacy, including proficiency with Microsoft Office 365. A meticulous eye for detail and a proactive, problem-solving mindset. The Offer: A competitive salary of £26,000 - £29,000. A stable, full-time role with standard daytime hours (Monday-Friday, 9-5). The opportunity to work in a critical, business-facing role within a supportive team. The chance to develop your skills and build a career in a growing industry. Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data. Your details will be reviewed by one of our Recruitment Partners and we will contact you again within 5 working days if your application is to be progressed further. Please note that we are not able to provide support with visa sponsorships and all applicants must be based in the UK and hold the valid right to work in the UK INDEEDCOMM
Role: Resource Planning Analyst Location: East Grinstead (hybrid working 2 days per week in the office) Hours: Mon-Fri Salary: Up to 32,500 DOE + bonus + benefits This is a great opportunity for an e xperienced Resource Planning Analyst to join my client on a permanent basis. This role reports into the Head of Planning looking at data, plans and forecasting based in East Grinstead in their WFM team. Your role is to support the budget build and control through data-driven insights and analytical techniques to generate accurate forecasts and provide valuable insights into past and future trends. By analysing historical data, market trends, and other relevant factors, you contribute to strategic decision-making processes using calabrio. Are you an organised Resource Planning Analyst from a contact centre background? Do you have experience in WFM planning and forecasting? Do you have experienced in creation and delivery of plans? Role details for the Resource Planning Analyst: Proven contact centre workforce planning/management experience Experience with real-time Strong ability to analyse data and forecast call volumes Solid Excel skills (reporting, data analysis, handling multiple data sources) Ability to plan and schedule resources across channels effectively Experience producing and maintaining performance reports and insights Confident stakeholder communication at all levels High attention to detail and accuracy under pressure Comfortable working with WFM/telephony/IVR systems Systems used by the Resouce Planning Analyst are Calabrio and ElasticCX. Channels: Inbound Outbound Social Media Emails Webchat Please follow the link to apply for this Resource Planning Analyst role based in East Grinstead. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Feb 23, 2026
Full time
Role: Resource Planning Analyst Location: East Grinstead (hybrid working 2 days per week in the office) Hours: Mon-Fri Salary: Up to 32,500 DOE + bonus + benefits This is a great opportunity for an e xperienced Resource Planning Analyst to join my client on a permanent basis. This role reports into the Head of Planning looking at data, plans and forecasting based in East Grinstead in their WFM team. Your role is to support the budget build and control through data-driven insights and analytical techniques to generate accurate forecasts and provide valuable insights into past and future trends. By analysing historical data, market trends, and other relevant factors, you contribute to strategic decision-making processes using calabrio. Are you an organised Resource Planning Analyst from a contact centre background? Do you have experience in WFM planning and forecasting? Do you have experienced in creation and delivery of plans? Role details for the Resource Planning Analyst: Proven contact centre workforce planning/management experience Experience with real-time Strong ability to analyse data and forecast call volumes Solid Excel skills (reporting, data analysis, handling multiple data sources) Ability to plan and schedule resources across channels effectively Experience producing and maintaining performance reports and insights Confident stakeholder communication at all levels High attention to detail and accuracy under pressure Comfortable working with WFM/telephony/IVR systems Systems used by the Resouce Planning Analyst are Calabrio and ElasticCX. Channels: Inbound Outbound Social Media Emails Webchat Please follow the link to apply for this Resource Planning Analyst role based in East Grinstead. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
