Description Engine by Starling , was born out of Starling : the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Dublin, Sydney, Dubai, Toronto and New York. This role will be based in London. We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of London (Liverpool Street) to enable in-person collaboration and interaction with your team. Travel (including international) will likely be necessary on an ad hoc basis, depending on the client and nature of the engagement. About the Role This role offers the opportunity to create the foundations for Engine's Business Development team to scale strategically and effectively across Europe. You'll meet a wide range of potential clients, listen to their needs and define a value proposition suited to these requirements, based on an array of research methods. You will have the opportunity to drive enablement across Engine's partners and internal stakeholders - tailoring your approaches to the nuances of the Southern, Northern and Central Eastern European markets. This position is best suited to an individual who relishes variety, is highly proactive and takes creative approaches to challenge and enhance our ways of working. We're looking for a versatile, hands-on and analytical individual to undertake this role, who enjoys the challenge of a varied and collaborative position, and can offer research-based and operational support for the European Business Development team. Our Business Development Analysts enjoy problem solving, getting to the detail without losing sight of the big picture, and making a tangible impact on how banks can launch successful and innovative propositions. This role is designed to support your personal and professional growth, with the opportunity to take greater ownership over a domain of your choice, across client-facing activities, marketing initiatives, research or delivery. What you'll get to do Supporting early stage conversations, running demos to bring the value of Engine's platform to life and gaining technical fluency behind our products, capabilities and architecture Identifying and contributing to marketing activities and conferences, elevating the awareness and understanding of Engine's brand and market positioning, ensuring we build a reputation based on trust and excellence Collaborating with our Business Development Consultants to lead enablement sessions for our implementation partners across the continent, designing resources and collateral whilst identifying market opportunities through your research skills, to offer focus to these engagements Taking ownership of selected strategic opportunities, where we encourage you to try something new or hone your existing skillset Understanding and distilling client needs and ambitions, ensuring clear communication and alignment throughout the organisation - maintaining a record of this within our CRM tool Playing an instrumental role in Engine's go-to-market strategy across Southern, Northern and Central Eastern Europe, through quantitative and qualitative research methodologies Problem solving: conducting structured analysis and presentations to evidence how - and why - Engine can address the issues banks are facing today Preparing strategic and reporting documentation for the Engine board Future development We want to develop future leaders by giving people the opportunity to move between teams and build experience in a variety of roles, in Business Development, Product Management, Delivery and Engineering. At the same time, we are expanding internationally and establishing regional offices in key markets around the world. We expect that, after an initial period in Business Development, you will have the option (but not the obligation) to move to a new role, either in a different function, or in a different part of the world. Requirements You have worked for 1-2 years in a reputable consulting organisation You have gained an understanding of the retail or business banking sector, and have made a demonstrable impact on enabling strategic growth You hold a Bachelor's university degree or equivalent; we are agnostic to the subject studied and embrace different ways of thinking Your skills You have strong presentation and facilitation skills, with the ability to convey value clearly and with transparency Preferably you possess native or fluent European language skills, though this is not essential You have excellent written communication skills, with the ability to adapt your writing style across a variety of use cases (proposals, market research reports and presentations) You are highly organised and proactive, and embrace variety in your work alongside exposure to a number of teams within and outside of the organisation You are highly analytical and pragmatic, with the ability to deploy your research into real-life scenarios You have experience managing projects end-to-end, and are not afraid to challenge processes and offer new ideas for the team to benefit from You are open to international travel, on an ad hoc basis Experience within Data/AI is a plus Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with a member of the Business Development team (45 minutes) A secondary interview, which may include a presentation which demonstrates your research skills and/or some of the issues banks across Europe are facing today. This is preferably hosted in our London office (60 minutes) - Your presentation may be followed by an interview with Engine's Regional Director of Business Development for Europe (30 minutes) Final interview with Engine's Chief Commercial Officer (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent . click apply for full job details
Mar 05, 2026
Full time
Description Engine by Starling , was born out of Starling : the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Dublin, Sydney, Dubai, Toronto and New York. This role will be based in London. We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of London (Liverpool Street) to enable in-person collaboration and interaction with your team. Travel (including international) will likely be necessary on an ad hoc basis, depending on the client and nature of the engagement. About the Role This role offers the opportunity to create the foundations for Engine's Business Development team to scale strategically and effectively across Europe. You'll meet a wide range of potential clients, listen to their needs and define a value proposition suited to these requirements, based on an array of research methods. You will have the opportunity to drive enablement across Engine's partners and internal stakeholders - tailoring your approaches to the nuances of the Southern, Northern and Central Eastern European markets. This position is best suited to an individual who relishes variety, is highly proactive and takes creative approaches to challenge and enhance our ways of working. We're looking for a versatile, hands-on and analytical individual to undertake this role, who enjoys the challenge of a varied and collaborative position, and can offer research-based and operational support for the European Business Development team. Our Business Development Analysts enjoy problem solving, getting to the detail without losing sight of the big picture, and making a tangible impact on how banks can launch successful and innovative propositions. This role is designed to support your personal and professional growth, with the opportunity to take greater ownership over a domain of your choice, across client-facing activities, marketing initiatives, research or delivery. What you'll get to do Supporting early stage conversations, running demos to bring the value of Engine's platform to life and gaining technical fluency behind our products, capabilities and architecture Identifying and contributing to marketing activities and conferences, elevating the awareness and understanding of Engine's brand and market positioning, ensuring we build a reputation based on trust and excellence Collaborating with our Business Development Consultants to lead enablement sessions for our implementation partners across the continent, designing resources and collateral whilst identifying market opportunities through your research skills, to offer focus to these engagements Taking ownership of selected strategic opportunities, where we encourage you to try something new or hone your existing skillset Understanding and distilling client needs and ambitions, ensuring clear communication and alignment throughout the organisation - maintaining a record of this within our CRM tool Playing an instrumental role in Engine's go-to-market strategy across Southern, Northern and Central Eastern Europe, through quantitative and qualitative research methodologies Problem solving: conducting structured analysis and presentations to evidence how - and why - Engine can address the issues banks are facing today Preparing strategic and reporting documentation for the Engine board Future development We want to develop future leaders by giving people the opportunity to move between teams and build experience in a variety of roles, in Business Development, Product Management, Delivery and Engineering. At the same time, we are expanding internationally and establishing regional offices in key markets around the world. We expect that, after an initial period in Business Development, you will have the option (but not the obligation) to move to a new role, either in a different function, or in a different part of the world. Requirements You have worked for 1-2 years in a reputable consulting organisation You have gained an understanding of the retail or business banking sector, and have made a demonstrable impact on enabling strategic growth You hold a Bachelor's university degree or equivalent; we are agnostic to the subject studied and embrace different ways of thinking Your skills You have strong presentation and facilitation skills, with the ability to convey value clearly and with transparency Preferably you possess native or fluent European language skills, though this is not essential You have excellent written communication skills, with the ability to adapt your writing style across a variety of use cases (proposals, market research reports and presentations) You are highly organised and proactive, and embrace variety in your work alongside exposure to a number of teams within and outside of the organisation You are highly analytical and pragmatic, with the ability to deploy your research into real-life scenarios You have experience managing projects end-to-end, and are not afraid to challenge processes and offer new ideas for the team to benefit from You are open to international travel, on an ad hoc basis Experience within Data/AI is a plus Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with a member of the Business Development team (45 minutes) A secondary interview, which may include a presentation which demonstrates your research skills and/or some of the issues banks across Europe are facing today. This is preferably hosted in our London office (60 minutes) - Your presentation may be followed by an interview with Engine's Regional Director of Business Development for Europe (30 minutes) Final interview with Engine's Chief Commercial Officer (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent . click apply for full job details
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are looking for a highly collaborative and strategic Account & Commercial Marketing Manager to help scale and evolve BCG's Account Based Marketing program (ABM). This individual will play a central role in designing and delivering high-impact, cross-functional ABM programs for our most strategic accounts. Reporting to the Senior Manager of Account & Commercial Marketing, this role will partner closely with account teams, practice area marketers, regional marketing, and cross-functional digital experts to bring personalized, insight-driven campaigns to life. You'll operate across all stages of the buyer journey-using creativity, data, and technology to engage decision-makers, accelerate pipeline, and drive measurable impact. KEY RESPONSIBILITIES Help Shape and Scale the ABM Function: At BCG, this involves identifying the right accounts and embedding ABM as a strategic growth lever across the organization. Identify and prioritize key accounts across ABM tiers (1:1, 1:Few, 1:Many) and drive strategic planning for each. Promote ABM adoption internally-acting as a trusted partner to the Senior Manager and a subject matter expert to internal stakeholders. Facilitate account strategy sessions with account teams, helping translate insights into actionable campaign plans. Track and articulate program performance and ROI narratives and translate into compelling slides for senior leadership. Proactively manage program risks and evolving scope-adapting quickly with a solution-oriented mindset. Lead Campaign Development and Execution: This includes end to end campaign planning, creative development, and execution that is tailored to client contexts and decision-maker needs. Manage the onboarding process for new accounts: data validation, goal-setting, campaign strategy, and launch. Ideate and implement standout ABM campaigns that resonate with C-level decision-makers and drive tangible business outcomes. Serve as a quality gatekeeper-ensuring campaign assets are compelling, brand-aligned, and conversion-optimized. Own Measurement and Impact: We focus on turning marketing data into actionable insights that empower account teams in their commercial efforts and demonstrate our program's impact. Define and track success metrics across the ABM funnel: engagement, pipeline, velocity, and influenced revenue. Partner with the CX Senior Analyst to build out the client intelligence arm of ABM-translating marketing signals into insights and actions for account teams. Collaborate with analytics and operations teams to strengthen attribution models and program impact analysis. Be a Power User of Tech and Process: BCG leverages a robust MarTech stack to power our ABM efforts. This role ensures we're using our tools to their fullest potential and creating scalable systems for long-term success. Lead the ABM tech stack across platforms including Marketo, Demandbase, LinkedIn Sales Navigator, CRM, and Tableau. Document scalable processes and best practices to streamline execution and knowledge-sharing across teams. Partner with Enablement, Automation, and Insights teams to pilot new tools and drive innovation. Act as a connector across functions-building strong relationships and embedding ABM best practices across the organization. What You'll Bring You have the aptitude and skills to help drive and scale ABM at BCG in a way that is aligned with BCG's business goals and unique go-to-market approach. You thrive by collaborating with teams across the organization, working in a lean and agile way to implement BCG's Account & Commercial Marketing vision and strategy. You are a Strategic thinker with strong problem-solving and storytelling skills. Confident communicator who builds trust and alignment across diverse stakeholders. Comfortable shifting between high-level strategy and in-the-weeds execution. Proactive self-starter who thrives in fast-moving, matrixed environments. EXPERIENCE & QUALIFICATIONS Bachelor's degree - degree in marketing or communications preferred 5-7 years of experience in B2B marketing managing ABM programs. Proven track record designing and launching ABM campaigns that influence pipeline and revenue. Exceptional writing and content development skills-able to bring clarity, creativity, and energy to complex topics. Experience engaging senior stakeholders and coaching teams through change. Strong data and analytics orientation-you don't just report results, you shape the story they tell. Familiarity with ABM and Martech tools (Marketo, Demandbase, Salesforce, LinkedIn Sales Nav, Tableau, etc.) Who You'll Work With You will be a critical team member in BCG's Marketing function, collaborating across global Marketing, Marketing Technology, and Practice Areas, while supporting BCG accounts and client teams. Your days will be spent working with all levels of the BCG organization, including Managing Directors and Partners (and their account teams, support staff, and assistants), Marketing Directors, and peers. You also may work some with external vendors. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Mar 05, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are looking for a highly collaborative and strategic Account & Commercial Marketing Manager to help scale and evolve BCG's Account Based Marketing program (ABM). This individual will play a central role in designing and delivering high-impact, cross-functional ABM programs for our most strategic accounts. Reporting to the Senior Manager of Account & Commercial Marketing, this role will partner closely with account teams, practice area marketers, regional marketing, and cross-functional digital experts to bring personalized, insight-driven campaigns to life. You'll operate across all stages of the buyer journey-using creativity, data, and technology to engage decision-makers, accelerate pipeline, and drive measurable impact. KEY RESPONSIBILITIES Help Shape and Scale the ABM Function: At BCG, this involves identifying the right accounts and embedding ABM as a strategic growth lever across the organization. Identify and prioritize key accounts across ABM tiers (1:1, 1:Few, 1:Many) and drive strategic planning for each. Promote ABM adoption internally-acting as a trusted partner to the Senior Manager and a subject matter expert to internal stakeholders. Facilitate account strategy sessions with account teams, helping translate insights into actionable campaign plans. Track and articulate program performance and ROI narratives and translate into compelling slides for senior leadership. Proactively manage program risks and evolving scope-adapting quickly with a solution-oriented mindset. Lead Campaign Development and Execution: This includes end to end campaign planning, creative development, and execution that is tailored to client contexts and decision-maker needs. Manage the onboarding process for new accounts: data validation, goal-setting, campaign strategy, and launch. Ideate and implement standout ABM campaigns that resonate with C-level decision-makers and drive tangible business outcomes. Serve as a quality gatekeeper-ensuring campaign assets are compelling, brand-aligned, and conversion-optimized. Own Measurement and Impact: We focus on turning marketing data into actionable insights that empower account teams in their commercial efforts and demonstrate our program's impact. Define and track success metrics across the ABM funnel: engagement, pipeline, velocity, and influenced revenue. Partner with the CX Senior Analyst to build out the client intelligence arm of ABM-translating marketing signals into insights and actions for account teams. Collaborate with analytics and operations teams to strengthen attribution models and program impact analysis. Be a Power User of Tech and Process: BCG leverages a robust MarTech stack to power our ABM efforts. This role ensures we're using our tools to their fullest potential and creating scalable systems for long-term success. Lead the ABM tech stack across platforms including Marketo, Demandbase, LinkedIn Sales Navigator, CRM, and Tableau. Document scalable processes and best practices to streamline execution and knowledge-sharing across teams. Partner with Enablement, Automation, and Insights teams to pilot new tools and drive innovation. Act as a connector across functions-building strong relationships and embedding ABM best practices across the organization. What You'll Bring You have the aptitude and skills to help drive and scale ABM at BCG in a way that is aligned with BCG's business goals and unique go-to-market approach. You thrive by collaborating with teams across the organization, working in a lean and agile way to implement BCG's Account & Commercial Marketing vision and strategy. You are a Strategic thinker with strong problem-solving and storytelling skills. Confident communicator who builds trust and alignment across diverse stakeholders. Comfortable shifting between high-level strategy and in-the-weeds execution. Proactive self-starter who thrives in fast-moving, matrixed environments. EXPERIENCE & QUALIFICATIONS Bachelor's degree - degree in marketing or communications preferred 5-7 years of experience in B2B marketing managing ABM programs. Proven track record designing and launching ABM campaigns that influence pipeline and revenue. Exceptional writing and content development skills-able to bring clarity, creativity, and energy to complex topics. Experience engaging senior stakeholders and coaching teams through change. Strong data and analytics orientation-you don't just report results, you shape the story they tell. Familiarity with ABM and Martech tools (Marketo, Demandbase, Salesforce, LinkedIn Sales Nav, Tableau, etc.) Who You'll Work With You will be a critical team member in BCG's Marketing function, collaborating across global Marketing, Marketing Technology, and Practice Areas, while supporting BCG accounts and client teams. Your days will be spent working with all levels of the BCG organization, including Managing Directors and Partners (and their account teams, support staff, and assistants), Marketing Directors, and peers. You also may work some with external vendors. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Overview A career at Booksy means you're part of a global team focused on helping people around the world feel great about themselves, every day. From empowering entrepreneurs to build successful businesses, to supporting their customers in creating meaningful 'me time' moments, we're in the business of helping people thrive. Working in an ever-changing scale-up where things are messy and resources are limited isn't for everyone. If you thrive in environments with fixed processes, clearly separated teams, and low tolerance for challenge, then, if we're honest, we're probably not for you. But if you enjoy imposing structure, raising standards, and acting as the calm authority between business and complex technical systems, you'll likely love it here. The people you'll like to work with and the systems you'll enjoy untangling: Role As a Data Technical Delivery Manager, reporting to the Head of Customer Data and Technology your purpose will be to turn loosely defined business questions into high-quality, executable technical work across GTM Tech, Data Engineering, and Analytics. You'll own the single intake ("front door") for all data requests, ensuring every ticket is technically complete, correctly decomposed, and transparently tracked as it moves from CRM changes, through data pipelines, and into analytics and dashboards. Day to day, that means challenging requests like "I need a dashboard" and breaking them down into the real work underneath: Do we need a new Salesforce field or object change? Does the BigQuery pipeline need to be updated? Is the semantic layer ready for analysts to use? You'll act as the quality gatekeeper, returning unclear or under-defined tickets to stakeholders, protecting engineering focus, and ensuring delivery is predictable rather than reactive. Essentially, to ensure you succeed in this role you're going to need 5+ years' experience in technical delivery, data operations, or technical project management A strong working understanding of the end-to-end data lifecycle (Salesforce BigQuery analytics tools such as Looker) Advanced, hands-on experience with Jira, including workflow design, automation, and cross-project dependency tracking Proven experience running cross-functional Agile ceremonies (stand-ups, planning, backlog refinement) for technical teams Conversational-level English (spoken and written) - English is our company language and used for all business-wide communication It will also help you to have Experience working directly with Salesforce schemas, objects, and the downstream reporting impact of schema changes A background in environments where multiple technical teams depend on each other to deliver end-to-end outcomes Certifications such as PMP, Scrum Master, or Salesforce Administrator (or equivalent real-world experience) What success looks like in your first months Launching a single, standardised intake process for all data requests Creating clear dependency visibility so teams aren't blocked by unclear hand-offs Cleaning up and restructuring existing backlogs so only "delivery-ready" work remains Benefits Some of the benefits we offer are: This is a fully remote position. We take pride in being a globally distributed team. A generous holiday allowance of 26 days plus public holidays. Access to a global learning and development program, wellness benefits, and discounts across partner platforms. How AI helps us find great people Think of our AI tool as a really smart assistant for our recruitment team. Its job? To help us move faster, stay consistent, and make sure no great candidates are overlooked. Every application goes through the same AI review to help us spot skills that match the role - but don't worry, AI never makes the decisions. Real people do. Our recruiters and hiring managers handle every final call. And we regularly review how the tool is used to keep things fair, ethical, and compliant with data protection laws. Curious about how it works? You can always ask how AI was used in your application - it won't affect your chances in any way. If you have questions, just drop us a note - we're happy to explain more. Our Diversity and Inclusion Commitment We work in a highly creative and diverse industry so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at , so we can best support you. Kindly submit your application and CV in English to ensure it is successfully reviewed.
Mar 05, 2026
Full time
Overview A career at Booksy means you're part of a global team focused on helping people around the world feel great about themselves, every day. From empowering entrepreneurs to build successful businesses, to supporting their customers in creating meaningful 'me time' moments, we're in the business of helping people thrive. Working in an ever-changing scale-up where things are messy and resources are limited isn't for everyone. If you thrive in environments with fixed processes, clearly separated teams, and low tolerance for challenge, then, if we're honest, we're probably not for you. But if you enjoy imposing structure, raising standards, and acting as the calm authority between business and complex technical systems, you'll likely love it here. The people you'll like to work with and the systems you'll enjoy untangling: Role As a Data Technical Delivery Manager, reporting to the Head of Customer Data and Technology your purpose will be to turn loosely defined business questions into high-quality, executable technical work across GTM Tech, Data Engineering, and Analytics. You'll own the single intake ("front door") for all data requests, ensuring every ticket is technically complete, correctly decomposed, and transparently tracked as it moves from CRM changes, through data pipelines, and into analytics and dashboards. Day to day, that means challenging requests like "I need a dashboard" and breaking them down into the real work underneath: Do we need a new Salesforce field or object change? Does the BigQuery pipeline need to be updated? Is the semantic layer ready for analysts to use? You'll act as the quality gatekeeper, returning unclear or under-defined tickets to stakeholders, protecting engineering focus, and ensuring delivery is predictable rather than reactive. Essentially, to ensure you succeed in this role you're going to need 5+ years' experience in technical delivery, data operations, or technical project management A strong working understanding of the end-to-end data lifecycle (Salesforce BigQuery analytics tools such as Looker) Advanced, hands-on experience with Jira, including workflow design, automation, and cross-project dependency tracking Proven experience running cross-functional Agile ceremonies (stand-ups, planning, backlog refinement) for technical teams Conversational-level English (spoken and written) - English is our company language and used for all business-wide communication It will also help you to have Experience working directly with Salesforce schemas, objects, and the downstream reporting impact of schema changes A background in environments where multiple technical teams depend on each other to deliver end-to-end outcomes Certifications such as PMP, Scrum Master, or Salesforce Administrator (or equivalent real-world experience) What success looks like in your first months Launching a single, standardised intake process for all data requests Creating clear dependency visibility so teams aren't blocked by unclear hand-offs Cleaning up and restructuring existing backlogs so only "delivery-ready" work remains Benefits Some of the benefits we offer are: This is a fully remote position. We take pride in being a globally distributed team. A generous holiday allowance of 26 days plus public holidays. Access to a global learning and development program, wellness benefits, and discounts across partner platforms. How AI helps us find great people Think of our AI tool as a really smart assistant for our recruitment team. Its job? To help us move faster, stay consistent, and make sure no great candidates are overlooked. Every application goes through the same AI review to help us spot skills that match the role - but don't worry, AI never makes the decisions. Real people do. Our recruiters and hiring managers handle every final call. And we regularly review how the tool is used to keep things fair, ethical, and compliant with data protection laws. Curious about how it works? You can always ask how AI was used in your application - it won't affect your chances in any way. If you have questions, just drop us a note - we're happy to explain more. Our Diversity and Inclusion Commitment We work in a highly creative and diverse industry so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at , so we can best support you. Kindly submit your application and CV in English to ensure it is successfully reviewed.
On average it takes 5 minutes to apply for this role.Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Our global customer base is exploding and we need your skills to support us on this exciting journey! Don't look back and submit your application before the opportunity passes you by Who we are We're part of Super Group, the NYSE-listed digital gaming company behind some of the world's leading Sports and iGaming brands.At Betway, we're driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds. Founded in 2006, our teams in Guernsey, London, Malta, Germany, Portugal and Spain and are constantly expanding and evolving. Who we're looking for We're on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you'll find a supportive environment where your skills can flourish and your career can soar. Why we need you We're on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.As a Team Manager you'll be supporting the consistent delivery of efficient, accurate and customer-focused support within the contact centre by leading, coaching and developing a team of Customer Service Hosts to deliver an exceptional customer service experience across multiple channels (chat, email and voice). This will help us excel at providing super class customer service to stay ahead of the game.Due to the geographical locations we service, please note that this position entails shift work based on the requirements of the organization and its clients. What you'll be doing As part of your role, your responsibilities will include: People Leadership & Team Development Manage day-to-day operations of a team of Customer Service Hosts. Monitor individual and team performance, ensuring productivity, quality, and service targets are consistently met. Along with the support of a Quality Assessor, perform regular coaching, performance reviews, and one-on-one feedback sessions. Motivate and engage team members through recognition, support, and professional development opportunities. Address behavioural or performance issues in line with company policies. Operational Management Monitor real-time performance and coordinate with Real-Time Analysts (RTAs) to manage agent adherence, coverage, and queue volumes. Ensure alignment with workforce management scheduling and capacity plans. Collaborate with the Operations Manager to implement process improvements and manage escalations effectively. Ensure compliance with internal procedures, industry regulations, and responsible gambling protocols. Customer Experience & Quality Assurance Ensure a high standard of service delivery that aligns with brand values and customer expectations. Conduct quality monitoring and provide feedback to improve service interactions. Manage and resolve escalated customer issues in a timely and professional manner. Act as a point of contact for internal stakeholders in relation to customer support trends or emerging issues. Reporting & Insights Track and report on team KPIs, including CPS (Contacts Per Shift), service levels, CSAT, QA scores, FCR (First Contact Resolution), and adherence. Identify operational trends and provide insights to the Operations Manager for strategic planning. Participate in regular business reviews, sharing team performance updates and action plans. This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives. Essential skills you'll bring to the table The necessary skills that we require for this role include: Fluent in English and Spanish ; able to communicate effectively (read, write and speak fluently) 12 months experience in a customer service/contact centre environment 2 years' experience in a supervisory/leadership role Strong leadership and people management skills Valid work/residence permit for Ceuta Strong working knowledge of customer support operations and key contact centre metrics Familiar with contact centre systems, CRMs and performance dashboards This role require rotating shifts, including evenings, weekends, and public holidays Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope Exceptional attention to detail, ensuring high standards of quality in all outputs Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations Desirable skills you've got up your sleeve It would be great if you also have some of the following skills: In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards Experience in developing and executing customer retention strategies Our values are non-negotiables Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.These competencies are: Adaptability Ownership and accountability Initiating action Resilience Team orientation Integrity Innovation What you'll get back We offer a great variety of personal and professional benefits to help you thrive at Betway and Super Group. This includes: We're dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career. Your hard work and achievements won't go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential. Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from. + Medical insurance + Life Assurance + Income Protection + Pension scheme Be part of that Superclass feeling. At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 18 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.It's all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued. Game on! Should you not hear from us within 2 weeks, please assume your application has not been successful. Betway Group is a proud member of Super Group, who are listed on the New York Stock Exchange (ticker: SGHC). We are a leading provider of innovative and exciting entertainment across sports betting, casino and esports betting. Founded in 2006, our teams in Malta, Guernsey, Spain and London are constantly expanding and evolving.By developing and utilising the very latest technologies,we have remained at the forefront of the online gaming industry, providing innovative and interactive
Mar 05, 2026
Full time
On average it takes 5 minutes to apply for this role.Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Our global customer base is exploding and we need your skills to support us on this exciting journey! Don't look back and submit your application before the opportunity passes you by Who we are We're part of Super Group, the NYSE-listed digital gaming company behind some of the world's leading Sports and iGaming brands.At Betway, we're driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds. Founded in 2006, our teams in Guernsey, London, Malta, Germany, Portugal and Spain and are constantly expanding and evolving. Who we're looking for We're on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you'll find a supportive environment where your skills can flourish and your career can soar. Why we need you We're on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.As a Team Manager you'll be supporting the consistent delivery of efficient, accurate and customer-focused support within the contact centre by leading, coaching and developing a team of Customer Service Hosts to deliver an exceptional customer service experience across multiple channels (chat, email and voice). This will help us excel at providing super class customer service to stay ahead of the game.Due to the geographical locations we service, please note that this position entails shift work based on the requirements of the organization and its clients. What you'll be doing As part of your role, your responsibilities will include: People Leadership & Team Development Manage day-to-day operations of a team of Customer Service Hosts. Monitor individual and team performance, ensuring productivity, quality, and service targets are consistently met. Along with the support of a Quality Assessor, perform regular coaching, performance reviews, and one-on-one feedback sessions. Motivate and engage team members through recognition, support, and professional development opportunities. Address behavioural or performance issues in line with company policies. Operational Management Monitor real-time performance and coordinate with Real-Time Analysts (RTAs) to manage agent adherence, coverage, and queue volumes. Ensure alignment with workforce management scheduling and capacity plans. Collaborate with the Operations Manager to implement process improvements and manage escalations effectively. Ensure compliance with internal procedures, industry regulations, and responsible gambling protocols. Customer Experience & Quality Assurance Ensure a high standard of service delivery that aligns with brand values and customer expectations. Conduct quality monitoring and provide feedback to improve service interactions. Manage and resolve escalated customer issues in a timely and professional manner. Act as a point of contact for internal stakeholders in relation to customer support trends or emerging issues. Reporting & Insights Track and report on team KPIs, including CPS (Contacts Per Shift), service levels, CSAT, QA scores, FCR (First Contact Resolution), and adherence. Identify operational trends and provide insights to the Operations Manager for strategic planning. Participate in regular business reviews, sharing team performance updates and action plans. This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives. Essential skills you'll bring to the table The necessary skills that we require for this role include: Fluent in English and Spanish ; able to communicate effectively (read, write and speak fluently) 12 months experience in a customer service/contact centre environment 2 years' experience in a supervisory/leadership role Strong leadership and people management skills Valid work/residence permit for Ceuta Strong working knowledge of customer support operations and key contact centre metrics Familiar with contact centre systems, CRMs and performance dashboards This role require rotating shifts, including evenings, weekends, and public holidays Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope Exceptional attention to detail, ensuring high standards of quality in all outputs Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations Desirable skills you've got up your sleeve It would be great if you also have some of the following skills: In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards Experience in developing and executing customer retention strategies Our values are non-negotiables Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.These competencies are: Adaptability Ownership and accountability Initiating action Resilience Team orientation Integrity Innovation What you'll get back We offer a great variety of personal and professional benefits to help you thrive at Betway and Super Group. This includes: We're dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career. Your hard work and achievements won't go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential. Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from. + Medical insurance + Life Assurance + Income Protection + Pension scheme Be part of that Superclass feeling. At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 18 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.It's all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued. Game on! Should you not hear from us within 2 weeks, please assume your application has not been successful. Betway Group is a proud member of Super Group, who are listed on the New York Stock Exchange (ticker: SGHC). We are a leading provider of innovative and exciting entertainment across sports betting, casino and esports betting. Founded in 2006, our teams in Malta, Guernsey, Spain and London are constantly expanding and evolving.By developing and utilising the very latest technologies,we have remained at the forefront of the online gaming industry, providing innovative and interactive
We re currently working with a growing organisation who are looking to appoint a Business Development Analyst to support their ongoing expansion plans. This is a key hire for the business and will suit someone who enjoys research-led work and contributing directly to commercial growth. The Role This position will support the commercial growth of a well-established organisation by delivering high-quality research and insight across markets, competitors, and potential customers. The Business Development Analyst will work closely with senior stakeholders and commercial teams to gather, analyse, and interpret information that informs strategic decisions, new market entry, and business development activity. Responsibilities will include researching market conditions and trends, assessing growth opportunities, and evaluating competitive positioning. The role will also involve identifying and profiling prospective organisations, partners, and key decision-makers to support targeted outreach and long-term growth planning. A key part of the role is translating complex data into clear, practical insight. This will include producing structured reports, maintaining research documentation and CRM records, and presenting findings in a concise, commercially focused manner. The successful candidate will act as a central research resource for the business, contributing to proposals, presentations, and strategic discussions while ensuring decision-makers have access to accurate, up-to-date information. Candidate Requirements Essential Strong research and analytical skills Excellent communication and presentation skills Proficiency in Excel, Google Sheets, and research tools Ability to work independently and manage multiple priorities Desirable Experience using CRM systems (e.g. Glenniganst) Background in B2B research, consulting, business development, or strategy-focused roles Benefits Competitve salary Excellent career progression Life insurance Chrismas bonus Pension
Mar 04, 2026
Full time
We re currently working with a growing organisation who are looking to appoint a Business Development Analyst to support their ongoing expansion plans. This is a key hire for the business and will suit someone who enjoys research-led work and contributing directly to commercial growth. The Role This position will support the commercial growth of a well-established organisation by delivering high-quality research and insight across markets, competitors, and potential customers. The Business Development Analyst will work closely with senior stakeholders and commercial teams to gather, analyse, and interpret information that informs strategic decisions, new market entry, and business development activity. Responsibilities will include researching market conditions and trends, assessing growth opportunities, and evaluating competitive positioning. The role will also involve identifying and profiling prospective organisations, partners, and key decision-makers to support targeted outreach and long-term growth planning. A key part of the role is translating complex data into clear, practical insight. This will include producing structured reports, maintaining research documentation and CRM records, and presenting findings in a concise, commercially focused manner. The successful candidate will act as a central research resource for the business, contributing to proposals, presentations, and strategic discussions while ensuring decision-makers have access to accurate, up-to-date information. Candidate Requirements Essential Strong research and analytical skills Excellent communication and presentation skills Proficiency in Excel, Google Sheets, and research tools Ability to work independently and manage multiple priorities Desirable Experience using CRM systems (e.g. Glenniganst) Background in B2B research, consulting, business development, or strategy-focused roles Benefits Competitve salary Excellent career progression Life insurance Chrismas bonus Pension
About the role As a Data Analytics Senior Analyst, you will play a pivotal role in transforming raw data into strategic insights that drive decision-making across the organisation. You will be responsible for the design and implementation of analytical solutions while ensuring data integrity, accessibility, and visualisation standards. This role requires both a sharp analytical mindset and strong collaboration and management skills, as you will collaborate with cross-functional teams to identify business opportunities, track performance, and optimise outcomes. With a finger on the pulse of emerging technologies and data trends, you'll help shape our data-driven culture and elevate how we understand our customers, prospects, operations, marketing performance and growth. In this role your key responsibilities will include but not be limited to: Develop and execute a comprehensive data analytics strategy aligned with business objectives Oversee a junior Data Analyst, providing mentorship and guidance Design and implement a data quality improvement strategy to resolve existing issues Help support the delivery and ongoing optimisations of a centralised marketing dashboard to provide unified visibility into campaign performance Build and automate dashboards to track ROI on marketing campaigns Identify reporting needs and implement automated data flows to reduce manual effort Drive initiatives to reduce data quality issues in HubSpot Build strategies for augmenting and enhancing data, including tech stack recommendations, people-processes, and methods of obtaining first-party data. Ensuring we are compliant with data-practices and laws Work with the Head of Marketing Operations, and CRM Manager to ensure data flows between systems and strive for a 'single source of truth' of data. Provide reporting and insights to help the business make better decisions, and to help track marketing performance and value-add Work with colleagues in the business to improve automation and data collection Promote a good data management culture across the business Help to reduce or remove manual reporting practices and improve efficiency Continuing to support the business in any data requests or requirements Skills & experience Strong knowledge of Microsoft Excel, Some experience in system integrations, with expert knowledge of CRM and Marketing Automation systems (preferably NetSuite and HubSpot) Experience in data capture and data management Ability to interpret data, interpret trends and providing recommendations accordingly Excellent verbal and written communication skills at all levels In depth knowledge of marketing tools, metrics, and reporting Strong understanding of the digital marketing landscape Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you'll have the chance to stretch and challenge yourself in an environment that's varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Mar 03, 2026
Full time
About the role As a Data Analytics Senior Analyst, you will play a pivotal role in transforming raw data into strategic insights that drive decision-making across the organisation. You will be responsible for the design and implementation of analytical solutions while ensuring data integrity, accessibility, and visualisation standards. This role requires both a sharp analytical mindset and strong collaboration and management skills, as you will collaborate with cross-functional teams to identify business opportunities, track performance, and optimise outcomes. With a finger on the pulse of emerging technologies and data trends, you'll help shape our data-driven culture and elevate how we understand our customers, prospects, operations, marketing performance and growth. In this role your key responsibilities will include but not be limited to: Develop and execute a comprehensive data analytics strategy aligned with business objectives Oversee a junior Data Analyst, providing mentorship and guidance Design and implement a data quality improvement strategy to resolve existing issues Help support the delivery and ongoing optimisations of a centralised marketing dashboard to provide unified visibility into campaign performance Build and automate dashboards to track ROI on marketing campaigns Identify reporting needs and implement automated data flows to reduce manual effort Drive initiatives to reduce data quality issues in HubSpot Build strategies for augmenting and enhancing data, including tech stack recommendations, people-processes, and methods of obtaining first-party data. Ensuring we are compliant with data-practices and laws Work with the Head of Marketing Operations, and CRM Manager to ensure data flows between systems and strive for a 'single source of truth' of data. Provide reporting and insights to help the business make better decisions, and to help track marketing performance and value-add Work with colleagues in the business to improve automation and data collection Promote a good data management culture across the business Help to reduce or remove manual reporting practices and improve efficiency Continuing to support the business in any data requests or requirements Skills & experience Strong knowledge of Microsoft Excel, Some experience in system integrations, with expert knowledge of CRM and Marketing Automation systems (preferably NetSuite and HubSpot) Experience in data capture and data management Ability to interpret data, interpret trends and providing recommendations accordingly Excellent verbal and written communication skills at all levels In depth knowledge of marketing tools, metrics, and reporting Strong understanding of the digital marketing landscape Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you'll have the chance to stretch and challenge yourself in an environment that's varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
CRM Project Analyst Location: Hybrid - 2-3 days per week in Cheam (Head Office) Salary: c. 45,000 per annum Contract: Fixed Term (3-6 months, potential to extend to 12 months) Reports to: Technology Manager About the Organisation The Charity for Civil Servants is undertaking a business-critical CRM rebuild project to strengthen supporter engagement, income generation, and service delivery. We are seeking an experienced CRM Project Analyst to support the redevelopment of our CRM platform using Microsoft Dynamics 365. The Role This is a key role working across Fundraising, Communications, Service Delivery, Finance, and Data teams to ensure the CRM system meets operational and strategic needs. You will gather and translate business requirements into technical specifications, improve data quality and governance, and support the delivery of a tailored CRM data model aligned to charity-sector best practice. Key Responsibilities Requirements & Stakeholder Engagement Lead workshops and interviews to gather functional and non-functional requirements Translate requirements into user stories, process maps, and acceptance criteria Act as a bridge between business users and technical teams CRM Development & Improvement Support configuration of entities, workflows, forms, dashboards, and reports Ensure alignment with charity processes such as donor journeys, Gift Aid, and case management Contribute to system testing and user acceptance processes Data Quality & Governance Support development of a tailored data model Improve data standards and validation processes Ensure GDPR compliance (lawful basis, consent tracking, retention policies) Produce documentation including data dictionaries and governance guidelines Project Support Contribute to planning, risk management, and documentation Support training and mentoring of internal CRM users Essential Experience Proven experience as a CRM Analyst or Business Analyst Hands-on experience with Microsoft Dynamics 365 Experience within a charity, non-profit, or membership organisation Strong requirements gathering and documentation skills Understanding of GDPR and UK data compliance Excellent stakeholder engagement skills Desirable Experience with the Microsoft Nonprofit Data Model Knowledge of fundraising, Gift Aid, or donor management Experience with Power BI or Power Automate System integration experience (finance systems, marketing platforms, payment providers)
Mar 03, 2026
Seasonal
CRM Project Analyst Location: Hybrid - 2-3 days per week in Cheam (Head Office) Salary: c. 45,000 per annum Contract: Fixed Term (3-6 months, potential to extend to 12 months) Reports to: Technology Manager About the Organisation The Charity for Civil Servants is undertaking a business-critical CRM rebuild project to strengthen supporter engagement, income generation, and service delivery. We are seeking an experienced CRM Project Analyst to support the redevelopment of our CRM platform using Microsoft Dynamics 365. The Role This is a key role working across Fundraising, Communications, Service Delivery, Finance, and Data teams to ensure the CRM system meets operational and strategic needs. You will gather and translate business requirements into technical specifications, improve data quality and governance, and support the delivery of a tailored CRM data model aligned to charity-sector best practice. Key Responsibilities Requirements & Stakeholder Engagement Lead workshops and interviews to gather functional and non-functional requirements Translate requirements into user stories, process maps, and acceptance criteria Act as a bridge between business users and technical teams CRM Development & Improvement Support configuration of entities, workflows, forms, dashboards, and reports Ensure alignment with charity processes such as donor journeys, Gift Aid, and case management Contribute to system testing and user acceptance processes Data Quality & Governance Support development of a tailored data model Improve data standards and validation processes Ensure GDPR compliance (lawful basis, consent tracking, retention policies) Produce documentation including data dictionaries and governance guidelines Project Support Contribute to planning, risk management, and documentation Support training and mentoring of internal CRM users Essential Experience Proven experience as a CRM Analyst or Business Analyst Hands-on experience with Microsoft Dynamics 365 Experience within a charity, non-profit, or membership organisation Strong requirements gathering and documentation skills Understanding of GDPR and UK data compliance Excellent stakeholder engagement skills Desirable Experience with the Microsoft Nonprofit Data Model Knowledge of fundraising, Gift Aid, or donor management Experience with Power BI or Power Automate System integration experience (finance systems, marketing platforms, payment providers)
We are looking for a Business Intelligence Analyst to join our team and help turn data into clear, practical insight that supports better decision making across the business. This is an early career role suited to someone who has some hands on experience with Power BI and wants to continue building their skills in analysis, reporting, and dashboard development. You will work closely with senior team members, the Data Engineer, and Systems colleagues to deliver accurate, user friendly reports that support Sales, Customer Experience, Field Operations, and Commercial teams. This role focuses on Power BI development and insight support. It does not include data engineering, CRM configuration, system administration, or team management. What your role will involve Build and maintain Power BI dashboards using structured datasets prepared by the Data Engineer Create DAX measures and calculated columns based on agreed KPI definitions Improve report usability through clear layout, navigation, and drilldown functionality Apply consistent design principles and data standards across reporting assets Take ownership of the accuracy and quality of the dashboards and reports you deliver Translate business questions into clear visuals and reporting outputs Identify trends, patterns, and performance changes using available data Support the creation of insight summaries in partnership with Finance and the Systems team Share data driven observations and contribute to recommendations under guidance from senior colleagues Participate in requirements sessions to understand reporting needs Produce simple wireframes and draft layouts for feedback Respond to reporting and insight requests, escalating complex queries when needed Support teams in transitioning from manual reporting to automated dashboards Create user friendly documentation including FAQs, dashboard guides, and light data dictionaries Deliver basic training sessions and walkthroughs to support effective report usage What we are looking for Ideally two years of experience using Power BI or a similar BI tool Comfortable with basic DAX, Power Query, and simple data modelling Strong analytical skills with the ability to present information clearly Confident communicating with non technical stakeholders Willing to learn and apply KPI definitions consistently Collaborative and comfortable working under guidance Exposure to systems such as Salesforce or basic SQL is beneficial Curious, organised, detail focused, and able to manage shifting priorities
Feb 28, 2026
Full time
We are looking for a Business Intelligence Analyst to join our team and help turn data into clear, practical insight that supports better decision making across the business. This is an early career role suited to someone who has some hands on experience with Power BI and wants to continue building their skills in analysis, reporting, and dashboard development. You will work closely with senior team members, the Data Engineer, and Systems colleagues to deliver accurate, user friendly reports that support Sales, Customer Experience, Field Operations, and Commercial teams. This role focuses on Power BI development and insight support. It does not include data engineering, CRM configuration, system administration, or team management. What your role will involve Build and maintain Power BI dashboards using structured datasets prepared by the Data Engineer Create DAX measures and calculated columns based on agreed KPI definitions Improve report usability through clear layout, navigation, and drilldown functionality Apply consistent design principles and data standards across reporting assets Take ownership of the accuracy and quality of the dashboards and reports you deliver Translate business questions into clear visuals and reporting outputs Identify trends, patterns, and performance changes using available data Support the creation of insight summaries in partnership with Finance and the Systems team Share data driven observations and contribute to recommendations under guidance from senior colleagues Participate in requirements sessions to understand reporting needs Produce simple wireframes and draft layouts for feedback Respond to reporting and insight requests, escalating complex queries when needed Support teams in transitioning from manual reporting to automated dashboards Create user friendly documentation including FAQs, dashboard guides, and light data dictionaries Deliver basic training sessions and walkthroughs to support effective report usage What we are looking for Ideally two years of experience using Power BI or a similar BI tool Comfortable with basic DAX, Power Query, and simple data modelling Strong analytical skills with the ability to present information clearly Confident communicating with non technical stakeholders Willing to learn and apply KPI definitions consistently Collaborative and comfortable working under guidance Exposure to systems such as Salesforce or basic SQL is beneficial Curious, organised, detail focused, and able to manage shifting priorities
Job Title: Marketing Executive / Manager Location: IFSE Head Office, 14 Progress Business Park, Croydon, CR0 4XD Salary : Competitive Job type: Full time, Permanent Are you looking to develop your career as a marketer? Would you like to work for a progressive and ambitious company within the restaurant design sector? Do you want to join company that's owned by it's employees? If so, we're looking for you IFSE Group design, build and fit-out award winning restaurants and commercial kitchen facilities for companies across the UK, from the high street to office and B&I food and beverage facilities. From a single piece of equipment to a full turn-key package, we treat every project with exactly the same care and efficiency, creating great results for our customers, our partners and our team. About The Role: As a client-focused business, you'll be working within the sales and marketing team on a daily basis and be responsible for working with the Marketing Director to deal with inbound and outbound enquiries and project leads. You'll be required to confidently engage and effectively converse with key-decision makers and technical staff at target organisations. New leads will then be distributed to the sales team to convert into projects. Your day-to-day activities will include developing the business through b2b marketing activities including social media posting, website editing, email marketing and content creation, ensuring that no two days are the same. You'll support the Marketing Director and the wider sales team with client presentation materials, administration and organisation. You will input captured customer data and help ensure that data stored on the company CRM is up to date and kept to a high degree of accuracy. The candidate will be joining an employee-owned company (similar to Waitrose/John Lewis) and will participate in the profit-share as the company performs successfully. The team will provide full training to ensure that you are up to speed and getting the necessary support to be successful. What we're looking for: Essential Requirements: Confidence with a can-do and self-motivational attitude Excellent telephone manner and communication skills Excellent written English A capability to work towards KPI's Ability to work as part of a growing team Experience with Microsoft Office software Experience with CRM systems Internet proficiency for uploading and downloading documents Strong attention to detail Desirable experience: A background or experience in b2b Marketing / Business Studies A degree in any of the above or similar What you'll receive: A competitive salary (depending on experience and level of skill) Discretionary annual profit share which is related to the success of the company for the year Private Health Care (after 20 weeks service) Generous Company Pension (after 20 weeks service) Life cover amounting to 4x salary (after 20 weeks service) Paid annual leave: 25 days + public holidays. Following the third year of service, leave increases by one day per year, up to a maximum of 30 says annual leave. Bank holidays are paid in additional to the above annual leave. Company laptop Company mobile Additional Information: Work schedule of 9am to 5.30pm, Monday to Friday, with on-site parking available and the IFSE offices are within a 5 minute walk of the Waddon Marsh tram stop. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; Marketing Assistant, Marketing Executive, Marketing Administrator, Marketing Officer, Marketing Analyst, B2C Marketing, Marketing Specialist, B2B Marketing, Offline Marketing, Digital Marketing Executive, Marketing Co-ordinator, Marketing Graduate will also be considered for this role.
Feb 28, 2026
Full time
Job Title: Marketing Executive / Manager Location: IFSE Head Office, 14 Progress Business Park, Croydon, CR0 4XD Salary : Competitive Job type: Full time, Permanent Are you looking to develop your career as a marketer? Would you like to work for a progressive and ambitious company within the restaurant design sector? Do you want to join company that's owned by it's employees? If so, we're looking for you IFSE Group design, build and fit-out award winning restaurants and commercial kitchen facilities for companies across the UK, from the high street to office and B&I food and beverage facilities. From a single piece of equipment to a full turn-key package, we treat every project with exactly the same care and efficiency, creating great results for our customers, our partners and our team. About The Role: As a client-focused business, you'll be working within the sales and marketing team on a daily basis and be responsible for working with the Marketing Director to deal with inbound and outbound enquiries and project leads. You'll be required to confidently engage and effectively converse with key-decision makers and technical staff at target organisations. New leads will then be distributed to the sales team to convert into projects. Your day-to-day activities will include developing the business through b2b marketing activities including social media posting, website editing, email marketing and content creation, ensuring that no two days are the same. You'll support the Marketing Director and the wider sales team with client presentation materials, administration and organisation. You will input captured customer data and help ensure that data stored on the company CRM is up to date and kept to a high degree of accuracy. The candidate will be joining an employee-owned company (similar to Waitrose/John Lewis) and will participate in the profit-share as the company performs successfully. The team will provide full training to ensure that you are up to speed and getting the necessary support to be successful. What we're looking for: Essential Requirements: Confidence with a can-do and self-motivational attitude Excellent telephone manner and communication skills Excellent written English A capability to work towards KPI's Ability to work as part of a growing team Experience with Microsoft Office software Experience with CRM systems Internet proficiency for uploading and downloading documents Strong attention to detail Desirable experience: A background or experience in b2b Marketing / Business Studies A degree in any of the above or similar What you'll receive: A competitive salary (depending on experience and level of skill) Discretionary annual profit share which is related to the success of the company for the year Private Health Care (after 20 weeks service) Generous Company Pension (after 20 weeks service) Life cover amounting to 4x salary (after 20 weeks service) Paid annual leave: 25 days + public holidays. Following the third year of service, leave increases by one day per year, up to a maximum of 30 says annual leave. Bank holidays are paid in additional to the above annual leave. Company laptop Company mobile Additional Information: Work schedule of 9am to 5.30pm, Monday to Friday, with on-site parking available and the IFSE offices are within a 5 minute walk of the Waddon Marsh tram stop. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; Marketing Assistant, Marketing Executive, Marketing Administrator, Marketing Officer, Marketing Analyst, B2C Marketing, Marketing Specialist, B2B Marketing, Offline Marketing, Digital Marketing Executive, Marketing Co-ordinator, Marketing Graduate will also be considered for this role.
Senior Power BI Data Analyst Government Property Agency Salary - 42,450 to 46,636 Contract type: Permanent Location: Birmingham, Bristol, Cardiff, Leeds, Manchester, Nottingham or Swindon There is also a non- standard RRA of up to 3,000 that may be applied to attract an exceptional candidate. Job description Data analytics provides a transformational and powerful combination to support GPA's current and forward planning in key areas such as across Operations, Portfolio Performance, Health and Safety, Risk Management and Sustainability. It provides essential actionable insights to support planning, decision making, scenario planning and predictive analytics. Data analytics across the GPA is already providing a transparent, interactive interface to the large amount of data we collect and process in GPA. A number of exemplar Power BI dashboards are already supporting business plan objectives and crucial reporting in areas such as Occupancy, Property Portfolio, Customer Satisfaction, Client Satisfaction, CRM Reporting, Sustainability etc. In this role you will be responsible for the full lifecycle development and maintenance of part of GPA's dashboard portfolio. Working alongside Business Analysts and Data Architects you will have authority to build analytics solutions that are underpinning the key strategic and operational business decisions of GPA. Key responsibilities Support the delivery of GPA's Information & Data Strategy and wider reporting requirements. Support the delivery of reporting & dashboard business KPI's, providing more focussed support to business-critical dashboards and reporting Delivering GPA's BI products in accordance with our Information Management and Data Governance frameworks Capturing and refining the requirements for BI across GPA and using this to design solutions in consultation with business stakeholders Designing and deploying BI applications (e.g. dashboards) across GPA and more widely across government as required Performing upgrades and improvements to the functionality and content of deployed dashboards Support the team with business engagement, hosting working group sessions to provide updates to all levels of the business. Collaborate across GPA at all levels to gather requirements and produce new dashboards that will aid in their daily working duties for the GPA. Personal Specification As a data driven organisation, a data analytics lead is essential to assure as an organisation we can devise approaches and systems to 'make sense' of the large volumes of data present in the organisation The Senior Data Analyst ensures that the GPA: Engages and liaises across GPA to ensure BI requirements are captured and understood Has fully documented methods and approaches to create BI productsUpdated Has reliable and accurate BI applications deployed as required by the business Technical skills Essential criteria: Power BI, Azure, Redshift, Databases, Power Platform, Dev Ops, SQL, RLS, CICD Design and development of Power BI artefacts and environments Numerical analysis methods Stakeholder management and consensus building Working in an Agile development environment Desirable criterion: Work prioritisation and scheduling to time and budget People training & development Using Agile development environments such as JIRA Qualifications and Accreditation Qualifications Essential criteria: A computer/analytics University degree Desirable criterion: Microsoft Accreditation for Data Analytics (DA-100) Gold Standard: IT & Data Management - CITP / CsyP Benefits Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an employer contribution of 28.97% Generous annual leave How to apply The application process will be open until the 27th February 2026. Additional information Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. New entrants are expected to join on the minimum of the pay band.
Feb 27, 2026
Full time
Senior Power BI Data Analyst Government Property Agency Salary - 42,450 to 46,636 Contract type: Permanent Location: Birmingham, Bristol, Cardiff, Leeds, Manchester, Nottingham or Swindon There is also a non- standard RRA of up to 3,000 that may be applied to attract an exceptional candidate. Job description Data analytics provides a transformational and powerful combination to support GPA's current and forward planning in key areas such as across Operations, Portfolio Performance, Health and Safety, Risk Management and Sustainability. It provides essential actionable insights to support planning, decision making, scenario planning and predictive analytics. Data analytics across the GPA is already providing a transparent, interactive interface to the large amount of data we collect and process in GPA. A number of exemplar Power BI dashboards are already supporting business plan objectives and crucial reporting in areas such as Occupancy, Property Portfolio, Customer Satisfaction, Client Satisfaction, CRM Reporting, Sustainability etc. In this role you will be responsible for the full lifecycle development and maintenance of part of GPA's dashboard portfolio. Working alongside Business Analysts and Data Architects you will have authority to build analytics solutions that are underpinning the key strategic and operational business decisions of GPA. Key responsibilities Support the delivery of GPA's Information & Data Strategy and wider reporting requirements. Support the delivery of reporting & dashboard business KPI's, providing more focussed support to business-critical dashboards and reporting Delivering GPA's BI products in accordance with our Information Management and Data Governance frameworks Capturing and refining the requirements for BI across GPA and using this to design solutions in consultation with business stakeholders Designing and deploying BI applications (e.g. dashboards) across GPA and more widely across government as required Performing upgrades and improvements to the functionality and content of deployed dashboards Support the team with business engagement, hosting working group sessions to provide updates to all levels of the business. Collaborate across GPA at all levels to gather requirements and produce new dashboards that will aid in their daily working duties for the GPA. Personal Specification As a data driven organisation, a data analytics lead is essential to assure as an organisation we can devise approaches and systems to 'make sense' of the large volumes of data present in the organisation The Senior Data Analyst ensures that the GPA: Engages and liaises across GPA to ensure BI requirements are captured and understood Has fully documented methods and approaches to create BI productsUpdated Has reliable and accurate BI applications deployed as required by the business Technical skills Essential criteria: Power BI, Azure, Redshift, Databases, Power Platform, Dev Ops, SQL, RLS, CICD Design and development of Power BI artefacts and environments Numerical analysis methods Stakeholder management and consensus building Working in an Agile development environment Desirable criterion: Work prioritisation and scheduling to time and budget People training & development Using Agile development environments such as JIRA Qualifications and Accreditation Qualifications Essential criteria: A computer/analytics University degree Desirable criterion: Microsoft Accreditation for Data Analytics (DA-100) Gold Standard: IT & Data Management - CITP / CsyP Benefits Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an employer contribution of 28.97% Generous annual leave How to apply The application process will be open until the 27th February 2026. Additional information Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. New entrants are expected to join on the minimum of the pay band.
Our client is an established technology platform business seeking a Marketing Data Analyst to take ownership of reporting, insights, and data-driven decision-making across their marketing function. This role focuses on transforming data into compelling narratives that inform strategy, demonstrate ROI, and enable the marketing team to self-serve analytics. You'll work closely with their data engineering team who manage the core infrastructure, while you concentrate on extracting insights, building dashboards, and translating numbers into actionable intelligence for campaigns and commercial planning. Location: Flexible working arrangements THE MARKETING DATA ANALYST ROLE RESPONSIBILITIES WILL INCLUDE: Extract and analyse data from the data warehouse using SQL, designing segmentation by geography and customer groups to support targeted campaigns and performance tracking Develop compelling Power BI dashboards and reports that track campaign performance, lead conversion, and ROI for operational teams and C-suite executives Map the complete customer journey from acquisition through conversion, identifying funnel bottlenecks and building models to assess campaign effectiveness Transform complex datasets into narratives that fuel content creation, PR initiatives, and demonstrate platform value through engagement and revenue metrics Partner with marketing, digital, finance, and data engineering colleagues to ensure reporting accuracy and enable self-service analytics capabilities THE IDEAL MARKETING DATA ANALYST WILL HAVE: Extensive experience developing marketing dashboards for senior leadership with strong Power BI expertise (advanced features like Co-Pilot desirable) Solid SQL proficiency for data extraction plus familiarity with CRM systems and marketing platforms such as Salesforce and Marketo Proven ability to translate technical data findings into clear, actionable business insights that inform strategy and optimisation Strong collaborative approach working alongside data engineering and finance teams to align insights with business objectives Curious, proactive mindset focused on storytelling through data with ability to identify trends, seasonal patterns, and growth opportunities WHY JOIN THIS BUSINESS AS THEIR MARKETING DATA ANALYST? Join a best-in-class marketing team led by an exceptional CMO with strong financial backing, recent marketing investment, and impressive growth trajectory offering genuine scope for personal and professional development Flexible working culture with transparent company structure and collaborative, friendly team environment based in central Basingstoke (3 days per week office-based, easily accessible by car and train) Armstrong Lloyd is a marketing specialist recruitment services provider. We specialise in the B2B SaaS space and have a variety of similar jobs available. We offer a personal service that will give you the best possible outcome in the recruitment process.
Feb 27, 2026
Full time
Our client is an established technology platform business seeking a Marketing Data Analyst to take ownership of reporting, insights, and data-driven decision-making across their marketing function. This role focuses on transforming data into compelling narratives that inform strategy, demonstrate ROI, and enable the marketing team to self-serve analytics. You'll work closely with their data engineering team who manage the core infrastructure, while you concentrate on extracting insights, building dashboards, and translating numbers into actionable intelligence for campaigns and commercial planning. Location: Flexible working arrangements THE MARKETING DATA ANALYST ROLE RESPONSIBILITIES WILL INCLUDE: Extract and analyse data from the data warehouse using SQL, designing segmentation by geography and customer groups to support targeted campaigns and performance tracking Develop compelling Power BI dashboards and reports that track campaign performance, lead conversion, and ROI for operational teams and C-suite executives Map the complete customer journey from acquisition through conversion, identifying funnel bottlenecks and building models to assess campaign effectiveness Transform complex datasets into narratives that fuel content creation, PR initiatives, and demonstrate platform value through engagement and revenue metrics Partner with marketing, digital, finance, and data engineering colleagues to ensure reporting accuracy and enable self-service analytics capabilities THE IDEAL MARKETING DATA ANALYST WILL HAVE: Extensive experience developing marketing dashboards for senior leadership with strong Power BI expertise (advanced features like Co-Pilot desirable) Solid SQL proficiency for data extraction plus familiarity with CRM systems and marketing platforms such as Salesforce and Marketo Proven ability to translate technical data findings into clear, actionable business insights that inform strategy and optimisation Strong collaborative approach working alongside data engineering and finance teams to align insights with business objectives Curious, proactive mindset focused on storytelling through data with ability to identify trends, seasonal patterns, and growth opportunities WHY JOIN THIS BUSINESS AS THEIR MARKETING DATA ANALYST? Join a best-in-class marketing team led by an exceptional CMO with strong financial backing, recent marketing investment, and impressive growth trajectory offering genuine scope for personal and professional development Flexible working culture with transparent company structure and collaborative, friendly team environment based in central Basingstoke (3 days per week office-based, easily accessible by car and train) Armstrong Lloyd is a marketing specialist recruitment services provider. We specialise in the B2B SaaS space and have a variety of similar jobs available. We offer a personal service that will give you the best possible outcome in the recruitment process.
The Talent Set are pleased to have partnered with a fantastic charity organisation who are looking for a CRM Project Analyst to join their team for an initial six-month contract. The CRM Project Analyst is responsible for working with various business units, including fundraising and communications, service delivery, and finance, to ensure that Microsoft Dynamics 365 meets the organisation s operational and strategic needs. This role focuses on translating business requirements into clear technical specifications, improving data quality and processes, and helping drive supporter engagement, income growth, and impact reporting. Working alongside stakeholders, the successful candidate will help define a tailored Data Model and the processes to ensure ongoing compliance. Key Responsibilities Engage with teams across Fundraising, Communications, Help Advice & Services, Data Quality & Compliance, and Finance to understand business processes and CRM needs. Facilitate workshops and interviews to capture and document functional and non-functional requirements. Translate requirements into user stories, process maps, and acceptance criteria to act as a bridge between technical teams, developers, and end users. Support the configuration of entities, workflows, forms, business rules, reports, dashboards, and integrations. Ensure developments follow sector best practice and align with UK charity needs, such as Gift Aid, donor journeys, and case management. Develop and implement the Data Model, data standards, data quality processes, and validation rules. Support GDPR compliance, including lawful basis tracking, data retention, consent management, and data audits. Develop and deliver training materials, guides, and workshops while offering mentoring and development for the existing CRM team. Contribute to project planning and risk management while acting as a key advocate for CRM business practices. Person Specifications Proven experience as a Business Analyst, CRM Analyst, or similar role within a charity, not-for-profit, or membership organisation. Hands-on experience with Microsoft Dynamics 365. Understanding of charity-sector processes such as fundraising, donor management, Gift Aid, volunteer management, and service delivery. Strong analytical and problem-solving skills with excellent attention to detail, including experience documenting requirements, process maps, user stories, and test scripts. Understanding of GDPR, PECR, and data privacy obligations in the UK charity sector. Excellent communication skills, able to engage with both technical and non-technical audiences. Knowledge of the Microsoft Nonprofit Common Data Model, fundraising regulations, Power BI, Power Automate, or system integrations is desirable. What s on Offer: A salary of £45,000 Full-time opportunity, Hybrid working, South West London / Surrey Borders ( 2-3 day a week on-site) 6 month contract How to Apply: To apply, please submit your CV demonstrating your suitability for this role by clicking the apply now button. The process: If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application. To avoid any potential delays or your application being missed, please apply solely via the 'Apply Now' button. Commitment to Diversity: The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Feb 27, 2026
Full time
The Talent Set are pleased to have partnered with a fantastic charity organisation who are looking for a CRM Project Analyst to join their team for an initial six-month contract. The CRM Project Analyst is responsible for working with various business units, including fundraising and communications, service delivery, and finance, to ensure that Microsoft Dynamics 365 meets the organisation s operational and strategic needs. This role focuses on translating business requirements into clear technical specifications, improving data quality and processes, and helping drive supporter engagement, income growth, and impact reporting. Working alongside stakeholders, the successful candidate will help define a tailored Data Model and the processes to ensure ongoing compliance. Key Responsibilities Engage with teams across Fundraising, Communications, Help Advice & Services, Data Quality & Compliance, and Finance to understand business processes and CRM needs. Facilitate workshops and interviews to capture and document functional and non-functional requirements. Translate requirements into user stories, process maps, and acceptance criteria to act as a bridge between technical teams, developers, and end users. Support the configuration of entities, workflows, forms, business rules, reports, dashboards, and integrations. Ensure developments follow sector best practice and align with UK charity needs, such as Gift Aid, donor journeys, and case management. Develop and implement the Data Model, data standards, data quality processes, and validation rules. Support GDPR compliance, including lawful basis tracking, data retention, consent management, and data audits. Develop and deliver training materials, guides, and workshops while offering mentoring and development for the existing CRM team. Contribute to project planning and risk management while acting as a key advocate for CRM business practices. Person Specifications Proven experience as a Business Analyst, CRM Analyst, or similar role within a charity, not-for-profit, or membership organisation. Hands-on experience with Microsoft Dynamics 365. Understanding of charity-sector processes such as fundraising, donor management, Gift Aid, volunteer management, and service delivery. Strong analytical and problem-solving skills with excellent attention to detail, including experience documenting requirements, process maps, user stories, and test scripts. Understanding of GDPR, PECR, and data privacy obligations in the UK charity sector. Excellent communication skills, able to engage with both technical and non-technical audiences. Knowledge of the Microsoft Nonprofit Common Data Model, fundraising regulations, Power BI, Power Automate, or system integrations is desirable. What s on Offer: A salary of £45,000 Full-time opportunity, Hybrid working, South West London / Surrey Borders ( 2-3 day a week on-site) 6 month contract How to Apply: To apply, please submit your CV demonstrating your suitability for this role by clicking the apply now button. The process: If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application. To avoid any potential delays or your application being missed, please apply solely via the 'Apply Now' button. Commitment to Diversity: The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
About us We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline Now Europe's number 1 downloaded rail app, with over 125 million monthly visits and £5.9 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco friendly and affordable as it should be. Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high speed journey. Purpose of the Role This is a 12 month fixed term role, based on full time on site in Edinburgh. As part of a fast moving Customer Service Operations function, the Real Time Analyst plays a critical role in improving how real time operations are planned, managed, and optimised. The Real Time Analyst will play a key role in strengthening and modernising real time operations, with a clear focus on driving automation and operational optimisation. Beyond managing live performance, this role is responsible for identifying opportunities to simplify workflows, reduce manual intervention, and embed automation into real time decision making processes. Working closely with Operations, Workforce Management, and Technology partners. The role will proactively review current ways of working and champion scalable, automated solutions that improve efficiency, consistency, and service performance. Success will be measured not only by daily operational stability, but by the sustainable improvements and automation gains delivered over time. What you will do as a Real Time Analyst at Trainline Real-Time Performance & Optimisation Own real time operational performance, overseeing queues, agent adherence, and service levels Ensure schedules, breaks, and activity management are applied consistently to support productivity and SLAs Lead intraday decision making with a focus on improving outcomes and reducing repeat issues Operational Improvement & Insight Analyse real time and intraday data to identify trends, bottlenecks, and systemic inefficiencies Drive and deliver improvements to real time processes, controls, and decision frameworks Translate insight into clear, actionable recommendations for Operations and Planning leaders Embed learning from intraday performance into playbooks and ways of working Leadership & Collaboration Partner with Team Managers to improve shared understanding of real time priorities and trade offs Take ownership of WFM KPIs and performance outcomes, clearly communicating actions and expectations Reporting & Governance Deliver concise, insight led performance updates to senior stakeholders Lead regular operational forums focused on performance, risks, and improvement actions Maintain strong governance around real time decisions, escalations, and accountability Complete a review of all reporting and management information outputs and make recommendations on how to automate these. We'd love to hear from you if you have Significant experience in contact centre real time oversight Strong analytical skills with the ability to interpret data and turn insight into action Confidence making decisions under pressure and balancing customer experience with efficiency Excellent communication skills, able to influence at all levels Proactive, improvement oriented mindset with a focus on making things work better over time Good stakeholder management skills Preferred Experience with cloud based telephony / CRM platforms and Calabrio Experience working with Tableau or similar reporting tools Background in scheduling, shrinkage, or broader workforce planning Experience driving process improvements within real time or operational environments Why Join Trainline Opportunity to shape and improve real time operations in a complex, high volume environment A role with genuine influence on customer experience and operational efficiency More information: Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! We're operate a hybrid model to work and ask that Trainliners work from the office a minimum of 60% of their time over a 12 week period. We also have a 28-day Work from Abroad policy. Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: Think Big - We're building the future of rail Own It - We focus on every customer, partner and journey Travel Together - We're one team Do Good - We make a positive impact We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated. Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn, Instagram and Glassdoor!
Feb 27, 2026
Full time
About us We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline Now Europe's number 1 downloaded rail app, with over 125 million monthly visits and £5.9 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco friendly and affordable as it should be. Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high speed journey. Purpose of the Role This is a 12 month fixed term role, based on full time on site in Edinburgh. As part of a fast moving Customer Service Operations function, the Real Time Analyst plays a critical role in improving how real time operations are planned, managed, and optimised. The Real Time Analyst will play a key role in strengthening and modernising real time operations, with a clear focus on driving automation and operational optimisation. Beyond managing live performance, this role is responsible for identifying opportunities to simplify workflows, reduce manual intervention, and embed automation into real time decision making processes. Working closely with Operations, Workforce Management, and Technology partners. The role will proactively review current ways of working and champion scalable, automated solutions that improve efficiency, consistency, and service performance. Success will be measured not only by daily operational stability, but by the sustainable improvements and automation gains delivered over time. What you will do as a Real Time Analyst at Trainline Real-Time Performance & Optimisation Own real time operational performance, overseeing queues, agent adherence, and service levels Ensure schedules, breaks, and activity management are applied consistently to support productivity and SLAs Lead intraday decision making with a focus on improving outcomes and reducing repeat issues Operational Improvement & Insight Analyse real time and intraday data to identify trends, bottlenecks, and systemic inefficiencies Drive and deliver improvements to real time processes, controls, and decision frameworks Translate insight into clear, actionable recommendations for Operations and Planning leaders Embed learning from intraday performance into playbooks and ways of working Leadership & Collaboration Partner with Team Managers to improve shared understanding of real time priorities and trade offs Take ownership of WFM KPIs and performance outcomes, clearly communicating actions and expectations Reporting & Governance Deliver concise, insight led performance updates to senior stakeholders Lead regular operational forums focused on performance, risks, and improvement actions Maintain strong governance around real time decisions, escalations, and accountability Complete a review of all reporting and management information outputs and make recommendations on how to automate these. We'd love to hear from you if you have Significant experience in contact centre real time oversight Strong analytical skills with the ability to interpret data and turn insight into action Confidence making decisions under pressure and balancing customer experience with efficiency Excellent communication skills, able to influence at all levels Proactive, improvement oriented mindset with a focus on making things work better over time Good stakeholder management skills Preferred Experience with cloud based telephony / CRM platforms and Calabrio Experience working with Tableau or similar reporting tools Background in scheduling, shrinkage, or broader workforce planning Experience driving process improvements within real time or operational environments Why Join Trainline Opportunity to shape and improve real time operations in a complex, high volume environment A role with genuine influence on customer experience and operational efficiency More information: Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! We're operate a hybrid model to work and ask that Trainliners work from the office a minimum of 60% of their time over a 12 week period. We also have a 28-day Work from Abroad policy. Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: Think Big - We're building the future of rail Own It - We focus on every customer, partner and journey Travel Together - We're one team Do Good - We make a positive impact We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated. Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn, Instagram and Glassdoor!
Job Title: IT Business Analyst Location: Hybrid working (1 day in the office based in Central London) Contract: Permanent, Full Time Hours: Full time, 5 days per week, 34.5 Hours: 9:00am - 5:00pm Salary: 50,084 per annum The Role of IT Business Analyst Our client, a globally recognised charity headquartered in the UK, is seeking an experienced IT Business Analyst to join their IT team on a permanent, full-time basis. This role will play a key part in supporting the delivery of major organisational change initiatives with a technology focus. Key Responsibilities Identify and analyse business and technical requirements to support change initiatives. Produce clear documentation to align key stakeholders Use suitable process-mapping techniques to support analysis of requirements and present current and future states Contribute to the design and delivery of technology-driven change by ensuring requirements are effectively reflected in technical solutions. This includes conducting market research and feasibility assessments, preparing options analysis, and liaising with external vendors and consultants to support successful implementation Contribute to the formulation of suitable test approaches and test techniques to assure the effective delivery of requirements Forecasting and tracking the benefits of technology-driven change, ensuring they are measured at the right time and communicated clearly. This includes engaging stakeholders throughout the delivery lifecycle, supporting senior leadership in post-implementation benefit reviews, and producing insightful reports on both projected and realised outcomes Monitor and report on progress across all pipeline initiatives About you This position is ideal for candidates with previous experience in an IT Business Analyst role, who can commit to attending site 1 day a week in Central London. Candidates should also have the following demonstrable experience: Conducting analysis and management of requirements for business technology change initiatives across a common range of business functions (e.g. CRM / Finance / HR / Website) using specialist techniques (e.g. user stories, use case diagrams, data flows) Participating in technology change initiatives for CRM systems, including CRM replacements Expertise in process mapping techniques, e.g. BPMN / UML / SIPOC Experience in management of the benefits lifecycle and accompanying techniques Effective communication skills, including the ability to produce reports and provide presentations Knowledge of testing approaches & techniques Effective stakeholder management skills, including the ability to explain complex matters clearly, ensuring alignment and satisfaction at all levels Working in accordance with waterfall and agile project management methodologies and the software development lifecycle
Feb 27, 2026
Full time
Job Title: IT Business Analyst Location: Hybrid working (1 day in the office based in Central London) Contract: Permanent, Full Time Hours: Full time, 5 days per week, 34.5 Hours: 9:00am - 5:00pm Salary: 50,084 per annum The Role of IT Business Analyst Our client, a globally recognised charity headquartered in the UK, is seeking an experienced IT Business Analyst to join their IT team on a permanent, full-time basis. This role will play a key part in supporting the delivery of major organisational change initiatives with a technology focus. Key Responsibilities Identify and analyse business and technical requirements to support change initiatives. Produce clear documentation to align key stakeholders Use suitable process-mapping techniques to support analysis of requirements and present current and future states Contribute to the design and delivery of technology-driven change by ensuring requirements are effectively reflected in technical solutions. This includes conducting market research and feasibility assessments, preparing options analysis, and liaising with external vendors and consultants to support successful implementation Contribute to the formulation of suitable test approaches and test techniques to assure the effective delivery of requirements Forecasting and tracking the benefits of technology-driven change, ensuring they are measured at the right time and communicated clearly. This includes engaging stakeholders throughout the delivery lifecycle, supporting senior leadership in post-implementation benefit reviews, and producing insightful reports on both projected and realised outcomes Monitor and report on progress across all pipeline initiatives About you This position is ideal for candidates with previous experience in an IT Business Analyst role, who can commit to attending site 1 day a week in Central London. Candidates should also have the following demonstrable experience: Conducting analysis and management of requirements for business technology change initiatives across a common range of business functions (e.g. CRM / Finance / HR / Website) using specialist techniques (e.g. user stories, use case diagrams, data flows) Participating in technology change initiatives for CRM systems, including CRM replacements Expertise in process mapping techniques, e.g. BPMN / UML / SIPOC Experience in management of the benefits lifecycle and accompanying techniques Effective communication skills, including the ability to produce reports and provide presentations Knowledge of testing approaches & techniques Effective stakeholder management skills, including the ability to explain complex matters clearly, ensuring alignment and satisfaction at all levels Working in accordance with waterfall and agile project management methodologies and the software development lifecycle
About PostHog We're shipping every product that companies need to run their business from their first day, to the day they IPO, and beyond. The operating system for folks who build software. We started with open-source product analytics, launched out of Y Combinator's W20 cohort. We've since shipped more than a dozen products, including: A built-in data warehouse, so users can query product and customer data together using custom SQL insights. A customer data platform, so they can send their data wherever they need with ease. PostHog AI, an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries. Next on the roadmap are CRM, Workflow, revenue analytics, and support products. When we say every product that companies need to run their business, we really mean it! We are: Product-led. More than 100,000 companies have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit. Default alive. Revenue is growing 10% MoM on average, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on. Well-funded. We've raised more than $100m from some of the world's top investors. We're set up for a long, ambitious journey. We're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible. Things we care about Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook. Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions. Autonomy: We don't tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams and make product decisions. Teams are flexible and easy to change when needed. Shipping fast: Why not now? We want to build a lot of products; we can't do that shipping at a normal pace. We've built the company around small teams - autonomous, highly-efficient groups of cracked engineers who can outship much larger companies because they own their products end-to-end. Time for building: Nothing gets shipped in a meeting. We're a natively remote company. We default to async communication - PRs > Issues > Slack. Tuesdays and Thursdays are meeting free days, and we prioritize heads down building time over perfect coordination. This will be the most productive job you've ever had. Ambition: We want to solve big problems. We strongly believe that aiming for the best possible upside, and sometimes missing, is better than never trying. We're optimistic about what's possible and our ability to get there. Being weird: Weird means redesigning an already world class website for the 5th time. It means shipping literally every product that relates to customer data. It means building an objectively unnecessary developer toy with dubious shareholder value. Doing weird stuff is a competitive advantage. And it's fun. What you'll be doing It's easy to look at how quickly coding is getting better and to think we're already in an amazing place. But, we think there's far further to go, and we think we are uniquely able to help the world take the next step. PostHog is working on product (and then, later, business) autonomy. When you open an editor, you shouldn't be typing "please build me X", X should already be built for you. We can do this because PostHog tracks more products across more dimensions than any other company on earth. We have over a trillion data points across events, errors, session replays, revenue data and more. We want to use this data to fix bugs, issues, listen to what customers are asking for, or internal conversations, and ship those things so engineering takes the next step forward - figuring out what you want to keep or edit, not waiting for claude to run all day. We have an exceptionally large amount of data relative to our company size. This means you can have autonomy, you can be close to customers, work on scrappy teams, and greatly influence what we actually ship. On the finance side, we have around $150M in balance, we're super strongly default alive and have had a rapidly growing, real business that makes good margin, runs exceptionally efficiently, and has already been scaling rapidly, for 6 years. This won't be easy. Product autonomy is also the most chaotic part of our business - technologies and our own ideas are changing rapidly. You will need to want to work on something that is uncertain, and may fail. People who are proactive, think for themselves, work fast, get product into users' hands and learn are those that are successful here. It will be fast and intense. The job will involve training, fine tuning and running models to deepen our ability to achieve product autonomy. Crucially you will need to be able to help us figure out which areas to prioritize as there are so many possibilities for game changing things to ship. We are building a new team specifically for this purpose, working closely with one of the founders. You will need either a strong background in maths (and able to code) or to have worked on training models previously. If you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!
Feb 27, 2026
Full time
About PostHog We're shipping every product that companies need to run their business from their first day, to the day they IPO, and beyond. The operating system for folks who build software. We started with open-source product analytics, launched out of Y Combinator's W20 cohort. We've since shipped more than a dozen products, including: A built-in data warehouse, so users can query product and customer data together using custom SQL insights. A customer data platform, so they can send their data wherever they need with ease. PostHog AI, an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries. Next on the roadmap are CRM, Workflow, revenue analytics, and support products. When we say every product that companies need to run their business, we really mean it! We are: Product-led. More than 100,000 companies have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit. Default alive. Revenue is growing 10% MoM on average, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on. Well-funded. We've raised more than $100m from some of the world's top investors. We're set up for a long, ambitious journey. We're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible. Things we care about Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook. Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions. Autonomy: We don't tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams and make product decisions. Teams are flexible and easy to change when needed. Shipping fast: Why not now? We want to build a lot of products; we can't do that shipping at a normal pace. We've built the company around small teams - autonomous, highly-efficient groups of cracked engineers who can outship much larger companies because they own their products end-to-end. Time for building: Nothing gets shipped in a meeting. We're a natively remote company. We default to async communication - PRs > Issues > Slack. Tuesdays and Thursdays are meeting free days, and we prioritize heads down building time over perfect coordination. This will be the most productive job you've ever had. Ambition: We want to solve big problems. We strongly believe that aiming for the best possible upside, and sometimes missing, is better than never trying. We're optimistic about what's possible and our ability to get there. Being weird: Weird means redesigning an already world class website for the 5th time. It means shipping literally every product that relates to customer data. It means building an objectively unnecessary developer toy with dubious shareholder value. Doing weird stuff is a competitive advantage. And it's fun. What you'll be doing It's easy to look at how quickly coding is getting better and to think we're already in an amazing place. But, we think there's far further to go, and we think we are uniquely able to help the world take the next step. PostHog is working on product (and then, later, business) autonomy. When you open an editor, you shouldn't be typing "please build me X", X should already be built for you. We can do this because PostHog tracks more products across more dimensions than any other company on earth. We have over a trillion data points across events, errors, session replays, revenue data and more. We want to use this data to fix bugs, issues, listen to what customers are asking for, or internal conversations, and ship those things so engineering takes the next step forward - figuring out what you want to keep or edit, not waiting for claude to run all day. We have an exceptionally large amount of data relative to our company size. This means you can have autonomy, you can be close to customers, work on scrappy teams, and greatly influence what we actually ship. On the finance side, we have around $150M in balance, we're super strongly default alive and have had a rapidly growing, real business that makes good margin, runs exceptionally efficiently, and has already been scaling rapidly, for 6 years. This won't be easy. Product autonomy is also the most chaotic part of our business - technologies and our own ideas are changing rapidly. You will need to want to work on something that is uncertain, and may fail. People who are proactive, think for themselves, work fast, get product into users' hands and learn are those that are successful here. It will be fast and intense. The job will involve training, fine tuning and running models to deepen our ability to achieve product autonomy. Crucially you will need to be able to help us figure out which areas to prioritize as there are so many possibilities for game changing things to ship. We are building a new team specifically for this purpose, working closely with one of the founders. You will need either a strong background in maths (and able to code) or to have worked on training models previously. If you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!
Customer Data Analytics - Senior Consultant Why Join frog? Since June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. frog Data Join our frog data team and help shape the future of data and AI consulting. We help brands unlock the value and power of data and AI - through the lense of customer experience. You'll work at the intersection our solutions focus on CX Data and AI, strategy, activation & personalisation, analytics, insights, measurement and advanced data science, turning complex data into transformative solutions that drive real impact. If you're passionate about using data and AI to create smarter, more human experiences, this is your opportunity to lead change and make a difference. An Overview Of The Role We are seeking a skilled Senior Consultant with hands-on experience helping organisations deliver value within customer, marketing or commercial domains through data and insights. The ideal candidate will have extensive experience in one (or more) of the following areas: customer behaviour analytics, marketing, commercial, web, or product analytics, and possess domain knowledge in marketing, customer, digital, and commercial sectors. Additionally, the candidate should have strong project management and people management skills. What We Look For We are seeking a skilled Senior Consultant experienced in one or more data-related roles-such as Data Analyst, Data Scientist, Data Architect, or Data Strategist. You will have a combination of some of the following personal and professional attributes: CX Data & Insights SME - Hands-on experience working with data within behaviour analytics, marketing, CRM, commercial, web, CDPs or product analytics with core focus in customer experience. Familiar with a range of 1st, 2nd and 3rd party data sources - including transactional/EPOS, digital, retailer, social, loyalty etc Delivery Excellence - Experience developing and implementing insight solutions, MarTech / data driven CX solutions or ML/AL solutions. Proven experience owning workstreams including planning, execution, and successful delivery of insights or AI/ML POCs, MVPs and production grade solutions. Data Visualisation Experience - Utilise visualisation tools such as Power BI or Tableau to present data insights effectively. Cloud expertise - Knowledge of cloud platforms (e.g. AWS, GCP, Azure) and tools for data analytics or data science, and experience with data modelling and data management Collaborative team player- Collaborate with cross-functional teams to understand business challenges and create valuables products/solutions Excellent Communicator - Strong written communication, presentation and data driven storytelling skills, with the ability to communicate complex ideas clearly to stakeholders Innovative Mind - A strong interest and experience with the latest advancements in data, AI, machine learning, and data science space It Would Be a Bonus If You Have Experience in primary growth sectors; CPR (Consumer Products & Retail), ETU (Energy, Utilities, and Telecommunications), and PS (Public Sector). Familiarity with Agentic AI Client delivery experience (for either internal or external customers) Familiarity with data analytics tools or programming languages (such as Python, SQL or R) Familiarity with ethical considerations and best practices in data analytics, AI and data science. People Manager -People management skills, including mentoring, guiding, and developing junior team members. Need To Know We don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. About Capgemini Invent Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.
Feb 27, 2026
Full time
Customer Data Analytics - Senior Consultant Why Join frog? Since June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. frog Data Join our frog data team and help shape the future of data and AI consulting. We help brands unlock the value and power of data and AI - through the lense of customer experience. You'll work at the intersection our solutions focus on CX Data and AI, strategy, activation & personalisation, analytics, insights, measurement and advanced data science, turning complex data into transformative solutions that drive real impact. If you're passionate about using data and AI to create smarter, more human experiences, this is your opportunity to lead change and make a difference. An Overview Of The Role We are seeking a skilled Senior Consultant with hands-on experience helping organisations deliver value within customer, marketing or commercial domains through data and insights. The ideal candidate will have extensive experience in one (or more) of the following areas: customer behaviour analytics, marketing, commercial, web, or product analytics, and possess domain knowledge in marketing, customer, digital, and commercial sectors. Additionally, the candidate should have strong project management and people management skills. What We Look For We are seeking a skilled Senior Consultant experienced in one or more data-related roles-such as Data Analyst, Data Scientist, Data Architect, or Data Strategist. You will have a combination of some of the following personal and professional attributes: CX Data & Insights SME - Hands-on experience working with data within behaviour analytics, marketing, CRM, commercial, web, CDPs or product analytics with core focus in customer experience. Familiar with a range of 1st, 2nd and 3rd party data sources - including transactional/EPOS, digital, retailer, social, loyalty etc Delivery Excellence - Experience developing and implementing insight solutions, MarTech / data driven CX solutions or ML/AL solutions. Proven experience owning workstreams including planning, execution, and successful delivery of insights or AI/ML POCs, MVPs and production grade solutions. Data Visualisation Experience - Utilise visualisation tools such as Power BI or Tableau to present data insights effectively. Cloud expertise - Knowledge of cloud platforms (e.g. AWS, GCP, Azure) and tools for data analytics or data science, and experience with data modelling and data management Collaborative team player- Collaborate with cross-functional teams to understand business challenges and create valuables products/solutions Excellent Communicator - Strong written communication, presentation and data driven storytelling skills, with the ability to communicate complex ideas clearly to stakeholders Innovative Mind - A strong interest and experience with the latest advancements in data, AI, machine learning, and data science space It Would Be a Bonus If You Have Experience in primary growth sectors; CPR (Consumer Products & Retail), ETU (Energy, Utilities, and Telecommunications), and PS (Public Sector). Familiarity with Agentic AI Client delivery experience (for either internal or external customers) Familiarity with data analytics tools or programming languages (such as Python, SQL or R) Familiarity with ethical considerations and best practices in data analytics, AI and data science. People Manager -People management skills, including mentoring, guiding, and developing junior team members. Need To Know We don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. About Capgemini Invent Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.
Marketing and Sales Analyst (Manufacturing) 30,000 (Negotiable Depending on Experience) Chester (Hybrid Working Available) Permanent We are thrilled to be working closely with our client, an international leading manufacturing business, operating within a strong network of sister companies and serving a diverse portfolio of UK and global customers. Their business thrives on innovation, quality, and customer service, and so we are looking for a skilled Marketing and Sales Analyst, with Salesforce CRM experience, to join a small but collaborative team. Your New Role As our new Marketing and Sales Analyst You will play a key role in managing, analysing, and interpreting data to support strategic decision-making across sales and marketing functions. Your new role requires a strong technical background in data analytics and CRM systems, with the ability to work closely with internal teams to deliver actionable insights that drive growth and efficiency. Your Key Responsibilities Collect, analyse, and interpret sales and marketing data to identify trends, opportunities, and areas for improvement. Develop and maintain dashboards and reports using Microsoft Power BI and Tableau. Write and optimise SQL queries for data extraction and manipulation. Utilise advanced Excel functions and other business analysis tools to support reporting and forecasting. Manage and analyse data within Salesforce CRM, ensuring accurate reporting and integration with other systems. Collaborate with sales and marketing teams to provide insights that inform pricing strategies, customer segmentation and campaign performance. Ensure data accuracy and integrity across multiple systems and sources. Present findings and recommendations to management in a clear and concise manner. Essential Skills Proven experience in a marketing data analysis role within a sales and/or marketing environment. Strong proficiency in Microsoft Power BI, Tableau, SQL, Excel (including advanced formulas and pivot tables) and Salesforce CRM. Excellent analytical and problem-solving skills with attention to detail. Ability to work independently and as part of a small team. Strong communication skills for presenting complex data in an understandable format. Desirable Skills Microsoft Access - for managing relational databases and queries. Google Analytics - for marketing performance and web traffic analysis. Microsoft Dynamics - familiarity with ERP/CRM integration. Marketing Automation Platforms (e.g HubSpot, Mailchimp) - understanding analytics dashboards. Contractual Benefits Competitive salary and benefits package. Hybrid working arrangement (office-based in Runcorn with flexibility). Opportunity to work in a dynamic, growing business with global reach. Supportive team environment with scope for professional development Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Feb 27, 2026
Full time
Marketing and Sales Analyst (Manufacturing) 30,000 (Negotiable Depending on Experience) Chester (Hybrid Working Available) Permanent We are thrilled to be working closely with our client, an international leading manufacturing business, operating within a strong network of sister companies and serving a diverse portfolio of UK and global customers. Their business thrives on innovation, quality, and customer service, and so we are looking for a skilled Marketing and Sales Analyst, with Salesforce CRM experience, to join a small but collaborative team. Your New Role As our new Marketing and Sales Analyst You will play a key role in managing, analysing, and interpreting data to support strategic decision-making across sales and marketing functions. Your new role requires a strong technical background in data analytics and CRM systems, with the ability to work closely with internal teams to deliver actionable insights that drive growth and efficiency. Your Key Responsibilities Collect, analyse, and interpret sales and marketing data to identify trends, opportunities, and areas for improvement. Develop and maintain dashboards and reports using Microsoft Power BI and Tableau. Write and optimise SQL queries for data extraction and manipulation. Utilise advanced Excel functions and other business analysis tools to support reporting and forecasting. Manage and analyse data within Salesforce CRM, ensuring accurate reporting and integration with other systems. Collaborate with sales and marketing teams to provide insights that inform pricing strategies, customer segmentation and campaign performance. Ensure data accuracy and integrity across multiple systems and sources. Present findings and recommendations to management in a clear and concise manner. Essential Skills Proven experience in a marketing data analysis role within a sales and/or marketing environment. Strong proficiency in Microsoft Power BI, Tableau, SQL, Excel (including advanced formulas and pivot tables) and Salesforce CRM. Excellent analytical and problem-solving skills with attention to detail. Ability to work independently and as part of a small team. Strong communication skills for presenting complex data in an understandable format. Desirable Skills Microsoft Access - for managing relational databases and queries. Google Analytics - for marketing performance and web traffic analysis. Microsoft Dynamics - familiarity with ERP/CRM integration. Marketing Automation Platforms (e.g HubSpot, Mailchimp) - understanding analytics dashboards. Contractual Benefits Competitive salary and benefits package. Hybrid working arrangement (office-based in Runcorn with flexibility). Opportunity to work in a dynamic, growing business with global reach. Supportive team environment with scope for professional development Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Ciklum is looking for an Associate Account Director to join our team full-time in the United Kingdom. We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live. About the role As an Associate Account Director, become a part of a cross-functional development team engineering experiences of tomorrow. We are looking for an experienced Associate Account Director with a minimum of 8 years' experience to manage and grow existing client business for our digital product and service offerings. It's an individual contributor role with a primary focus on creating trusted partnerships where Ciklum delivers large scale innovation and digital platforms to support the growth of our largest clients in the Consumer industry verticals. You will be accountable for the overall growth, profitability and client satisfaction within your Account / Portfolio and partner with our delivery management function, (and other supporting functions) to ensure ongoing services are delivered to specification, time and budget. Responsibilities Accountable for developing and delivering the Account / Portfolio Plan and long-term strategy, forming a deep understanding of their business/s and overall market Manage client account/s and build strong, sustainable long-term relationships to meet / exceed the mutual aims of both parties Support technological and digital transformation conversations and initiatives at a strategic level Work closely with other technical and go-to-market teams to facilitate matrix-led sales and development activities to showcase the entire spectrum of Ciklum's services and solutions and meet the clients' needs Manage the account and delivery team performance Manage escalations for client account and provide help/support to team members by acting as the single point of contact Work with the Account group leader to ensure robust and seamless governance and escalation management, (where required) for the account Identify and manage engagement risks, flagging issues early managing to resolution Achieve quarterly targets/quotas and KPI's for client accounts Lead opportunities through all stages of the sales process from prospect to delivery Ensure pipeline quality and quantity in CRM and follow Ciklum sales process Requirements Minimum of 8 years in client account and relationship management; including consulting, technology solutions / IT services, front office transformation and digital engagements Demonstrable knowledge of the Consumer vertical including latest industry trends and operational expertise Experience in selling custom software development and/or digital transformation services is highly preferred Ability to interact with C-Level Executives, convey the value proposition of the Ciklum suite of services, and explain in clear terms how Ciklum can help the C-Level executive execute on his/her business strategy Strong commercial and contractual acumen Capability to own and manage account level P&L responsibility including client contracts, invoicing etc Experienced working in a dynamic, fast paced, matrix structured organization with onshore, nearshore and offshore development teams What s in it for you? Private Equity backed environment to foster growth and collaboration Great earning potential for the entrepreneurial high performer Build your career in a proven successful high growth company with unique service offering on the market Variety of knowledge sharing, training and self-development opportunities Interested already? We would love to get to know you! Submit your application. We can't wait to see you at Ciklum.
Feb 26, 2026
Full time
Ciklum is looking for an Associate Account Director to join our team full-time in the United Kingdom. We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live. About the role As an Associate Account Director, become a part of a cross-functional development team engineering experiences of tomorrow. We are looking for an experienced Associate Account Director with a minimum of 8 years' experience to manage and grow existing client business for our digital product and service offerings. It's an individual contributor role with a primary focus on creating trusted partnerships where Ciklum delivers large scale innovation and digital platforms to support the growth of our largest clients in the Consumer industry verticals. You will be accountable for the overall growth, profitability and client satisfaction within your Account / Portfolio and partner with our delivery management function, (and other supporting functions) to ensure ongoing services are delivered to specification, time and budget. Responsibilities Accountable for developing and delivering the Account / Portfolio Plan and long-term strategy, forming a deep understanding of their business/s and overall market Manage client account/s and build strong, sustainable long-term relationships to meet / exceed the mutual aims of both parties Support technological and digital transformation conversations and initiatives at a strategic level Work closely with other technical and go-to-market teams to facilitate matrix-led sales and development activities to showcase the entire spectrum of Ciklum's services and solutions and meet the clients' needs Manage the account and delivery team performance Manage escalations for client account and provide help/support to team members by acting as the single point of contact Work with the Account group leader to ensure robust and seamless governance and escalation management, (where required) for the account Identify and manage engagement risks, flagging issues early managing to resolution Achieve quarterly targets/quotas and KPI's for client accounts Lead opportunities through all stages of the sales process from prospect to delivery Ensure pipeline quality and quantity in CRM and follow Ciklum sales process Requirements Minimum of 8 years in client account and relationship management; including consulting, technology solutions / IT services, front office transformation and digital engagements Demonstrable knowledge of the Consumer vertical including latest industry trends and operational expertise Experience in selling custom software development and/or digital transformation services is highly preferred Ability to interact with C-Level Executives, convey the value proposition of the Ciklum suite of services, and explain in clear terms how Ciklum can help the C-Level executive execute on his/her business strategy Strong commercial and contractual acumen Capability to own and manage account level P&L responsibility including client contracts, invoicing etc Experienced working in a dynamic, fast paced, matrix structured organization with onshore, nearshore and offshore development teams What s in it for you? Private Equity backed environment to foster growth and collaboration Great earning potential for the entrepreneurial high performer Build your career in a proven successful high growth company with unique service offering on the market Variety of knowledge sharing, training and self-development opportunities Interested already? We would love to get to know you! Submit your application. We can't wait to see you at Ciklum.
At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebratingour wins - big and small. Supported by operating principles of being strategy-led, values -based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! Digital Solution Consultant Are you energized by the idea of delivering high-impact product demos to a wide range of prospects? Do you enjoy helping buyers quickly see the value of a platform through crisp, repeatable storytelling? The Digital Presales team at Anaplan is redefining how we engage with prospects at scale. As a Digital Solution Consultant, you'll play a key role in accelerating early-stage deals by delivering compelling remote demos, hosting webinars, and handling inbound technical discovery. You'll combine platform knowledge with business acumen to support a high volume of opportunities - helping customers visualize value early in their journey. Your Impact Deliver live, remote demos to early-stage prospects, highlighting core Anaplan use cases across industries. Partner with Account Executives and SDRs to qualify opportunities and uncover technical fit. Manage a library of demo scripts, talk tracks, and assets to ensure consistency and scalability. Collaborate with Demo Engineering and Solution Consultants to align on messaging and evolve demo content based on feedback. Support digital campaigns, webinars, and inbound interest with tailored demo experiences. Answer common product and platform capability questions via email, video snippets, or live sessions. Track and report on digital engagement metrics to help improve team performance and conversion rates. Your Qualifications Experience in a customer-facing SaaS role such as sales development, business analyst, customer success, or solution support. Strong verbal communication and presentation skills - able to clearly articulate product value to both non-technical and technical audiences. Confidence delivering live, remote product demonstrations in a polished and engaging manner. Familiarity with business processes in finance, supply chain, sales, or workforce planning. Organized and able to manage multiple demo sessions and follow-ups in a high-volume environment. Comfortable working with CRM systems, scheduling tools, and collaborative platforms. Bachelor's degree or equivalent experience. Nice to Have Experience working in a digital sales environment (e.g., inside sales or SDR/AE pairing). Experience working with supply chain business processes. Exposure to demo automation platforms or asynchronous product storytelling tools. Prior experience with Anaplan or enterprise planning software. Our Commitment to Diversity, Equity, Inclusionand Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person. Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication. All emails from Anaplan would come from email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to before taking any further action in relation to the correspondence.
Feb 26, 2026
Full time
At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebratingour wins - big and small. Supported by operating principles of being strategy-led, values -based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! Digital Solution Consultant Are you energized by the idea of delivering high-impact product demos to a wide range of prospects? Do you enjoy helping buyers quickly see the value of a platform through crisp, repeatable storytelling? The Digital Presales team at Anaplan is redefining how we engage with prospects at scale. As a Digital Solution Consultant, you'll play a key role in accelerating early-stage deals by delivering compelling remote demos, hosting webinars, and handling inbound technical discovery. You'll combine platform knowledge with business acumen to support a high volume of opportunities - helping customers visualize value early in their journey. Your Impact Deliver live, remote demos to early-stage prospects, highlighting core Anaplan use cases across industries. Partner with Account Executives and SDRs to qualify opportunities and uncover technical fit. Manage a library of demo scripts, talk tracks, and assets to ensure consistency and scalability. Collaborate with Demo Engineering and Solution Consultants to align on messaging and evolve demo content based on feedback. Support digital campaigns, webinars, and inbound interest with tailored demo experiences. Answer common product and platform capability questions via email, video snippets, or live sessions. Track and report on digital engagement metrics to help improve team performance and conversion rates. Your Qualifications Experience in a customer-facing SaaS role such as sales development, business analyst, customer success, or solution support. Strong verbal communication and presentation skills - able to clearly articulate product value to both non-technical and technical audiences. Confidence delivering live, remote product demonstrations in a polished and engaging manner. Familiarity with business processes in finance, supply chain, sales, or workforce planning. Organized and able to manage multiple demo sessions and follow-ups in a high-volume environment. Comfortable working with CRM systems, scheduling tools, and collaborative platforms. Bachelor's degree or equivalent experience. Nice to Have Experience working in a digital sales environment (e.g., inside sales or SDR/AE pairing). Experience working with supply chain business processes. Exposure to demo automation platforms or asynchronous product storytelling tools. Prior experience with Anaplan or enterprise planning software. Our Commitment to Diversity, Equity, Inclusionand Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person. Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication. All emails from Anaplan would come from email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to before taking any further action in relation to the correspondence.
Overview Marcus by Goldman Sachs, CRM Executive, Analyst, London location_on London, Greater London, England, United Kingdom Private Wealth Management (PWM) secures, develops and manages relationships with high net worth individuals, their families, family offices and foundations. PWM assists clients with building and preserving their financial wealth by creating and implementing long-term asset allocation within the context of each client's particular risk tolerance, and by providing access to innovative investment ideas and opportunities. PWM professionals develop customized investment strategies and offer a full array of wealth management products and services, including private banking and trust company services. Marcus by Goldman Sachs As the online consumer banking business of Goldman Sachs, Marcus operates as a digital bank, providing online savings products directly to individual consumers. Marcus combines Goldman Sachs' over 150 years of expertise with intuitive digital experiences, focusing on value, transparency, and simplicity for its millions of customers. The Role We're seeking a detail-oriented and proactive CRM Executive to join the Marketing team in our London office. In this role, you will play a key part in developing and implementing CRM strategies aimed at enhancing customer engagement and satisfaction. Collaborating closely with other teams, you will help enhance our customer experiences across all channels. The ideal candidate brings strong project and stakeholder management skills and is committed to driving customer retention and loyalty through innovative, data-driven marketing campaigns Responsibilities Develop and implement CRM strategies to enhance customer engagement and satisfaction for Marcus by Goldman Sachs UK Manage andanalysecustomer data to identify trends, preferences, and opportunities forpersonalisedcommunication and offers Collaborate with cross-functional teams to ensure seamless customer experiences across all touchpoints, including digital and in-person interactions Design and execute targeted marketing campaigns to increase customer retention and loyalty, leveraging insights from customer data analysis Monitor and report on the effectiveness of CRM initiatives, using key performance indicators (KPIs) to measure success and identify areas for improvement Build and maintain relationships with key customer segments, focusing on high-value and high-potential customers to drive long-term value Ensure compliance with data protection regulations and company policies when handling customer information Support the development of CRM tools and technologies to improve customer data management and communication efficiency Stay informed about industry's best practices and emerging trends in CRM to continuously innovate and improve customer engagement strategies Experience and skills Candidates should have 2 years of relevant experience in customer relationship management (CRM), preferably within financial services, fintech, or technology sectors Enthusiasm for customer relationship management (CRM) and a commitment to enhanceing customer engagement and loyalty Willingness to explore and adapt to new CRM technologies and systems Excellent copywriting, attention to detail, and the ability to balance multiple campaigns. Strong analytical skills to interpret customer data and drive strategic insights Proven experience in marketing, with a focus on digital and customer-centric strategies Excellent communication skills to collaborate with cross-functional teams and stakeholders Ability to manage and execute CRM campaigns from conception to completion Experience in using CRM software and tools to optimise customer interactions Strategic mindset to align CRM initiatives with business goals and objectives About Goldman Sachs At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Healthcare & Medical Insurance We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health Services We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). Child Care & Family Care We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class-leading benefits our firm has to offer.
Feb 25, 2026
Full time
Overview Marcus by Goldman Sachs, CRM Executive, Analyst, London location_on London, Greater London, England, United Kingdom Private Wealth Management (PWM) secures, develops and manages relationships with high net worth individuals, their families, family offices and foundations. PWM assists clients with building and preserving their financial wealth by creating and implementing long-term asset allocation within the context of each client's particular risk tolerance, and by providing access to innovative investment ideas and opportunities. PWM professionals develop customized investment strategies and offer a full array of wealth management products and services, including private banking and trust company services. Marcus by Goldman Sachs As the online consumer banking business of Goldman Sachs, Marcus operates as a digital bank, providing online savings products directly to individual consumers. Marcus combines Goldman Sachs' over 150 years of expertise with intuitive digital experiences, focusing on value, transparency, and simplicity for its millions of customers. The Role We're seeking a detail-oriented and proactive CRM Executive to join the Marketing team in our London office. In this role, you will play a key part in developing and implementing CRM strategies aimed at enhancing customer engagement and satisfaction. Collaborating closely with other teams, you will help enhance our customer experiences across all channels. The ideal candidate brings strong project and stakeholder management skills and is committed to driving customer retention and loyalty through innovative, data-driven marketing campaigns Responsibilities Develop and implement CRM strategies to enhance customer engagement and satisfaction for Marcus by Goldman Sachs UK Manage andanalysecustomer data to identify trends, preferences, and opportunities forpersonalisedcommunication and offers Collaborate with cross-functional teams to ensure seamless customer experiences across all touchpoints, including digital and in-person interactions Design and execute targeted marketing campaigns to increase customer retention and loyalty, leveraging insights from customer data analysis Monitor and report on the effectiveness of CRM initiatives, using key performance indicators (KPIs) to measure success and identify areas for improvement Build and maintain relationships with key customer segments, focusing on high-value and high-potential customers to drive long-term value Ensure compliance with data protection regulations and company policies when handling customer information Support the development of CRM tools and technologies to improve customer data management and communication efficiency Stay informed about industry's best practices and emerging trends in CRM to continuously innovate and improve customer engagement strategies Experience and skills Candidates should have 2 years of relevant experience in customer relationship management (CRM), preferably within financial services, fintech, or technology sectors Enthusiasm for customer relationship management (CRM) and a commitment to enhanceing customer engagement and loyalty Willingness to explore and adapt to new CRM technologies and systems Excellent copywriting, attention to detail, and the ability to balance multiple campaigns. Strong analytical skills to interpret customer data and drive strategic insights Proven experience in marketing, with a focus on digital and customer-centric strategies Excellent communication skills to collaborate with cross-functional teams and stakeholders Ability to manage and execute CRM campaigns from conception to completion Experience in using CRM software and tools to optimise customer interactions Strategic mindset to align CRM initiatives with business goals and objectives About Goldman Sachs At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Healthcare & Medical Insurance We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health Services We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). Child Care & Family Care We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class-leading benefits our firm has to offer.
