As Resource Data Management (RDM) evolves to deliver deeper, more strategic value to our customers, we are transforming our traditional Account Management function into Customer Success Management. This shift reflects our belief that long-term partnerships are built on understanding, collaboration, and measurable success. This position is based in the South of England but will include additional travel nationwide and Europe. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigeration and HVAC, ensuring they gain maximum value from the full RDM ecosystem, including hardware, software, and connected platforms. You'll nurture strong, long-term relationships with customers, understand their goals and business culture, and ensure RDM is positioned to help them succeed. Working closely with Sales colleagues, Marketing, Technical Support, Operations, and Engineering teams, you'll create alignment between customer needs and RDM's strategic direction. Key Responsibilities Customer Relationship & Success Act as the primary point of contact for a defined portfolio of customers across Retail Refrigeration and HVAC. Build and nurture long-term partnerships, focusing on mutual growth and sustained trust. For Tier 1 and Tier 2 customers, develop a deep understanding of their business vision, values, and strategic priorities to ensure RDM aligns with their goals. Manage interactions based on customer tier and spend: Tier 1 customers: Monthly business reviews and ongoing performance management. Tier 2 customers: Quarterly business reviews and joint growth planning. Tier 3 customers: Reviews every 6-12 months, focusing on stability, support, and opportunity identification. Conduct regular customer success reviews to assess satisfaction, highlight achievements, and identify improvement areas. Anticipate customer needs, proactively addressing issues and ensuring rapid resolution through internal collaboration. Act as the voice of the customer within RDM - ensuring insights and feedback inform continuous improvement, innovation, and product development. Growth & Retention Achieve 5%-10% annual sales growth across your customer portfolio through upselling, cross-selling, and improved adoption of RDM solutions. Use the defined RDM Sales Kit to structure opportunity profiling, account management, and relationship planning. Identify opportunities for product and platform expansion, using insight from business reviews and technical engagement. Support customers with onboarding, training, and ongoing adoption of new technologies and features. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions Director once the account is established and ready for transition to the Customer Success function. Partner with Engineering, Technical Support, and Product Management teams to ensure customer feedback and requirements are integrated into product development. Work closely with Operations, Quality, and Compliance to ensure reliability, certification, and delivery performance. Collaborate with Marketing to share customer success stories and highlight innovative use cases. Contribute to a culture of collaboration within the Customer Success team by sharing insights, tools, and learnings to raise capability across the group. Maintain a strong and accurate sales pipeline and CRM record for all customers and opportunities. Use the RDM Sales Kit consistently to support customer engagement, ensuring alignment in messaging, documentation, and value presentation. Prepare and present compelling business proposals and presentations tailored to customer priorities. Participate in industry events, exhibitions, and networking opportunities to strengthen RDM's visibility and engagement. Reporting & Insights Forecast and report on account performance, opportunity status, and customer satisfaction levels. Conduct structured business reviews according to customer tiering and company guidelines. Monitor and share insights on market trends, competitor activities, and emerging technologies within HVAC and Retail Refrigeration sectors. Maintain complete and accurate records of all customer interactions, opportunities, and actions in CRM systems. Professional Development Continuously expand your knowledge of RDM's full product suite, connected platforms, and technical capabilities. Undertake cross-department training to strengthen technical, commercial, and product understanding. Actively engage in personal development initiatives and knowledge-sharing sessions within the Customer Success team. Skills & Experience Proven experience in Customer Success, Account Management, or Technical Sales in a B2B environment. Strong knowledge of either Retail Refrigeration or HVAC, with willingness to develop across both. Excellent relationship-building, communication, and presentation skills. Commercial acumen with a consultative, customer-first mindset. Organised, self-driven, and capable of managing multiple priorities independently. Proficiency in CRM systems and Microsoft Office applications. Experience with control systems, IoT, or energy management technologies. Familiarity with RDM's solutions, including Data Manager and ActiveFM. Experience leading business reviews, workshops, or training sessions. Success Metrics Maintain customer satisfaction and retention targets as defined by the Customer Success Lead. Conduct all required business reviews according to the Tier 1-3 cadence. Demonstrate consistent and structured use of the RDM Sales Kit for opportunity management and customer profiling. Provide accurate account forecasts and maintain complete CRM data. Deliver measurable improvements in customer engagement, loyalty, and adoption of RDM solutions. Why Join Resource Data Management? At RDM, we're driving the future of intelligent control and monitoring systems for HVAC and Retail Refrigeration. As a Customer Success Manager, you'll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. You'll join a forward-thinking, collaborative team where your ability to nurture relationships, understand customer values, and deliver measurable results directly impacts our shared success. Salary and Benefits Salary circa £50-60k plus 20% bonus potential (subject to experience and qualifications) Annual On-Target Commission (OTC) bonus, based on achieving minimum sales targets. This is calculated at the end of the financial year and paid in arrears on 15th February of the following year. Targets are set approximately two months prior to each year by the Group Sales and Marketing Officer and approved by the Board of Directors. Company Electric Car - In addition to environmental benefits, the vehicle qualifies for the zero CO2 emission band, resulting in significantly lower personal tax liabilities. IT equipment provided: Laptop, Mobile Phone, and VoIP Phone. Business Expenses - Company Credit card with limit as set by company. All expense claims must be submitted on a monthly basis and must be supported with VAT receipts in line with company expenses policy following strict guidelines. Holidays of 30 days including statutory holidays (pro rata) Optional private healthcare available after successful completion of probationary period. Company Pension scheme Death in Service insurance cover at 3 x salary. Resource Data Management is an equal opportunities employer. We are committed to diversity and inclusion and prohibit discrimination and harassment of any kind based on all protected characteristics as outlined by law, and in best practice. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any protected characteristics. We encourage all qualified individuals to apply.
Jan 29, 2026
Full time
As Resource Data Management (RDM) evolves to deliver deeper, more strategic value to our customers, we are transforming our traditional Account Management function into Customer Success Management. This shift reflects our belief that long-term partnerships are built on understanding, collaboration, and measurable success. This position is based in the South of England but will include additional travel nationwide and Europe. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigeration and HVAC, ensuring they gain maximum value from the full RDM ecosystem, including hardware, software, and connected platforms. You'll nurture strong, long-term relationships with customers, understand their goals and business culture, and ensure RDM is positioned to help them succeed. Working closely with Sales colleagues, Marketing, Technical Support, Operations, and Engineering teams, you'll create alignment between customer needs and RDM's strategic direction. Key Responsibilities Customer Relationship & Success Act as the primary point of contact for a defined portfolio of customers across Retail Refrigeration and HVAC. Build and nurture long-term partnerships, focusing on mutual growth and sustained trust. For Tier 1 and Tier 2 customers, develop a deep understanding of their business vision, values, and strategic priorities to ensure RDM aligns with their goals. Manage interactions based on customer tier and spend: Tier 1 customers: Monthly business reviews and ongoing performance management. Tier 2 customers: Quarterly business reviews and joint growth planning. Tier 3 customers: Reviews every 6-12 months, focusing on stability, support, and opportunity identification. Conduct regular customer success reviews to assess satisfaction, highlight achievements, and identify improvement areas. Anticipate customer needs, proactively addressing issues and ensuring rapid resolution through internal collaboration. Act as the voice of the customer within RDM - ensuring insights and feedback inform continuous improvement, innovation, and product development. Growth & Retention Achieve 5%-10% annual sales growth across your customer portfolio through upselling, cross-selling, and improved adoption of RDM solutions. Use the defined RDM Sales Kit to structure opportunity profiling, account management, and relationship planning. Identify opportunities for product and platform expansion, using insight from business reviews and technical engagement. Support customers with onboarding, training, and ongoing adoption of new technologies and features. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions Director once the account is established and ready for transition to the Customer Success function. Partner with Engineering, Technical Support, and Product Management teams to ensure customer feedback and requirements are integrated into product development. Work closely with Operations, Quality, and Compliance to ensure reliability, certification, and delivery performance. Collaborate with Marketing to share customer success stories and highlight innovative use cases. Contribute to a culture of collaboration within the Customer Success team by sharing insights, tools, and learnings to raise capability across the group. Maintain a strong and accurate sales pipeline and CRM record for all customers and opportunities. Use the RDM Sales Kit consistently to support customer engagement, ensuring alignment in messaging, documentation, and value presentation. Prepare and present compelling business proposals and presentations tailored to customer priorities. Participate in industry events, exhibitions, and networking opportunities to strengthen RDM's visibility and engagement. Reporting & Insights Forecast and report on account performance, opportunity status, and customer satisfaction levels. Conduct structured business reviews according to customer tiering and company guidelines. Monitor and share insights on market trends, competitor activities, and emerging technologies within HVAC and Retail Refrigeration sectors. Maintain complete and accurate records of all customer interactions, opportunities, and actions in CRM systems. Professional Development Continuously expand your knowledge of RDM's full product suite, connected platforms, and technical capabilities. Undertake cross-department training to strengthen technical, commercial, and product understanding. Actively engage in personal development initiatives and knowledge-sharing sessions within the Customer Success team. Skills & Experience Proven experience in Customer Success, Account Management, or Technical Sales in a B2B environment. Strong knowledge of either Retail Refrigeration or HVAC, with willingness to develop across both. Excellent relationship-building, communication, and presentation skills. Commercial acumen with a consultative, customer-first mindset. Organised, self-driven, and capable of managing multiple priorities independently. Proficiency in CRM systems and Microsoft Office applications. Experience with control systems, IoT, or energy management technologies. Familiarity with RDM's solutions, including Data Manager and ActiveFM. Experience leading business reviews, workshops, or training sessions. Success Metrics Maintain customer satisfaction and retention targets as defined by the Customer Success Lead. Conduct all required business reviews according to the Tier 1-3 cadence. Demonstrate consistent and structured use of the RDM Sales Kit for opportunity management and customer profiling. Provide accurate account forecasts and maintain complete CRM data. Deliver measurable improvements in customer engagement, loyalty, and adoption of RDM solutions. Why Join Resource Data Management? At RDM, we're driving the future of intelligent control and monitoring systems for HVAC and Retail Refrigeration. As a Customer Success Manager, you'll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. You'll join a forward-thinking, collaborative team where your ability to nurture relationships, understand customer values, and deliver measurable results directly impacts our shared success. Salary and Benefits Salary circa £50-60k plus 20% bonus potential (subject to experience and qualifications) Annual On-Target Commission (OTC) bonus, based on achieving minimum sales targets. This is calculated at the end of the financial year and paid in arrears on 15th February of the following year. Targets are set approximately two months prior to each year by the Group Sales and Marketing Officer and approved by the Board of Directors. Company Electric Car - In addition to environmental benefits, the vehicle qualifies for the zero CO2 emission band, resulting in significantly lower personal tax liabilities. IT equipment provided: Laptop, Mobile Phone, and VoIP Phone. Business Expenses - Company Credit card with limit as set by company. All expense claims must be submitted on a monthly basis and must be supported with VAT receipts in line with company expenses policy following strict guidelines. Holidays of 30 days including statutory holidays (pro rata) Optional private healthcare available after successful completion of probationary period. Company Pension scheme Death in Service insurance cover at 3 x salary. Resource Data Management is an equal opportunities employer. We are committed to diversity and inclusion and prohibit discrimination and harassment of any kind based on all protected characteristics as outlined by law, and in best practice. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any protected characteristics. We encourage all qualified individuals to apply.
At Bipolar UK, our mission is simple yet life changing: to empower everyone affected by bipolar to live well and thrive. We work to reduce stigma, improve understanding, and ensure no one faces the condition alone. Our vision is a world where every person affected by bipolar has access to the right treatment and support, an understanding community, and the tools to live well. About Bipolar UK We are the only national charity dedicated to supporting people affected by bipolar. Through our peer support line, peer support groups, eCommunity, digital tools, workplace training, research collaborations and awareness raising campaigns, we reach tens of thousands of people each year. Our work improves understanding, reduces isolation and empowers people to stay well. We are a small, ambitious, and fast growing team driven by purpose, compassion and innovation. Our culture is collaborative, supportive and rooted in lived experience. Job Summary The Senior Partnership Officer will play a pivotal role in building, strengthening and diversifying Bipolar UK s high value relationships, with a particular emphasis on corporate fundraising and identifying strategic, mutually beneficial collaborations that support the charity s long term needs. Working closely with the Strategic Partnership Manager, you will manage and grow our portfolio of major donors, corporate supporters, and strategic partners. You will provide exceptional stewardship, ensuring partners feel valued, engaged, and inspired to deepen their relationship with us. A key part of the role will involve proactively identifying and cultivating new corporate prospects, developing compelling propositions, crafting funding proposals, and pitching confidently to decision makers at all levels. You will help implement robust cultivation plans and ensure effective monitoring and evaluation across all partnership activity. You will also work collaboratively across the wider Fundraising Team - including with the Fundraising Officer - supporting campaigns, events, and individual giving where needed. This is a home based position with travel required for meetings and events across the UK. Some evening or weekend work may be required. Key Responsibilities 1. Growing Corporate and Strategic Partnerships Drive the growth of corporate fundraising through proactive identification, research and cultivation of new corporate prospects. Develop innovative, mutually beneficial partnership opportunities, including Corporate Social Responsibility (CSR), Charity of the Year, sponsorships, staff fundraising, corporate challenge events, payroll giving and cause related marketing. Create compelling propositions tailored to corporate audiences. Lead and support pitches to secure long term, strategic and income generating partnerships. Collaborate with internal teams (e.g. Services, Communications) to co design new partnership concepts, projects or services that align with charity priorities. Support the development of partnership agreements and ensure expectations, deliverables and benefits are clearly defined. Work to a mutually agreed financial target and use the CRM to track and record relevant data to grow our donor pipeline. 2. Strengthening High Value Donor & Partner Stewardship Deliver excellent relationship management to major donors, corporate partners and strategic allies. Provide regular updates on impact and organisational achievements to deepen engagement. Organise meetings, briefings, events and engagement opportunities to showcase our work. Maintain accurate and comprehensive records of all interactions on Salesforce. Create tailored materials, proposals and events to support ongoing partnership activity. Represent Bipolar UK through presentations at corporate and partner events. Track performance and impact of partnerships, supporting continuous improvement. 3. Supporting Wider Fundraising Work collaboratively with the Fundraising Officer, SPM and wider team to maximise fundraising opportunities across all income streams. Provide hands on support for individual giving campaigns, events and community fundraising when needed. Contribute to team planning, cross team projects, and organisational initiatives. Strengths You will thrive in this role if: You are an exceptional relationship builder with the confidence to engage senior stakeholders and corporate leaders. You bring creativity, energy and ambition to developing powerful partnership ideas. You are an excellent communicator - skilled in writing compelling copy and delivering persuasive pitches. You are a proficient user of professional social media platforms such as LinkedIn to support your work. You are an engaging public speaker, confident at events, in meetings and online. You are methodical, analytical and data driven, with strong record keeping and reporting discipline. You are adaptable, organised and calm under pressure - thriving in a small, fast paced organisation. You enjoy autonomy, value professional development, and proactively shape your own work. You are reliable, detail focused, deadline driven and comfortable working remotely with minimal supervision. You have a keen understanding of the charitable sector in the UK. Skills and Experience Essential: Minimum 2 years experience in major donor fundraising, corporate fundraising or partnership development. Proven track record of generating new business at 5 and 6 figure levels - from prospecting through to securing partnerships. Experience working to, and achieving, income targets. Strong understanding of the corporate sector, CSR and corporate fundraising mechanisms. Excellent written and verbal communication skills, with experience delivering pitches and proposals. Excellent project and time management skills. Understanding of ethical fundraising and GDPR compliance. Experience using Salesforce or a similar CRM. Confident user of Microsoft Office and quick to adopt new technologies. Desirable: Experience within a mental health or health related charity. Understanding of bipolar gained through lived experience or supporting a friend or family member. Other Information The main tasks may be amended from time to time to reflect evolving organisational needs. Changes will be made in consultation with the post holder. The post holder must comply with Data Protection, Health & Safety, and Equality & Diversity legislation, and follow all organisational policies and best practice. How to Apply To apply, please submit your application by 5pm 20th February through Charity Job including your CV and a covering letter. If we receive a high volume of applications we may close applications early. Your covering letter (max two A4 pages) should outline: how your experience matches the person specification what you would bring to the role why you want to work for Bipolar UK Interviews will be held w/c 2nd March, either online or in person. Please note the final appointment is subject to satisfactory references and an enhanced DBS check. Good luck and thank you for your interest in supporting Bipolar UK s vital work.
Jan 29, 2026
Full time
At Bipolar UK, our mission is simple yet life changing: to empower everyone affected by bipolar to live well and thrive. We work to reduce stigma, improve understanding, and ensure no one faces the condition alone. Our vision is a world where every person affected by bipolar has access to the right treatment and support, an understanding community, and the tools to live well. About Bipolar UK We are the only national charity dedicated to supporting people affected by bipolar. Through our peer support line, peer support groups, eCommunity, digital tools, workplace training, research collaborations and awareness raising campaigns, we reach tens of thousands of people each year. Our work improves understanding, reduces isolation and empowers people to stay well. We are a small, ambitious, and fast growing team driven by purpose, compassion and innovation. Our culture is collaborative, supportive and rooted in lived experience. Job Summary The Senior Partnership Officer will play a pivotal role in building, strengthening and diversifying Bipolar UK s high value relationships, with a particular emphasis on corporate fundraising and identifying strategic, mutually beneficial collaborations that support the charity s long term needs. Working closely with the Strategic Partnership Manager, you will manage and grow our portfolio of major donors, corporate supporters, and strategic partners. You will provide exceptional stewardship, ensuring partners feel valued, engaged, and inspired to deepen their relationship with us. A key part of the role will involve proactively identifying and cultivating new corporate prospects, developing compelling propositions, crafting funding proposals, and pitching confidently to decision makers at all levels. You will help implement robust cultivation plans and ensure effective monitoring and evaluation across all partnership activity. You will also work collaboratively across the wider Fundraising Team - including with the Fundraising Officer - supporting campaigns, events, and individual giving where needed. This is a home based position with travel required for meetings and events across the UK. Some evening or weekend work may be required. Key Responsibilities 1. Growing Corporate and Strategic Partnerships Drive the growth of corporate fundraising through proactive identification, research and cultivation of new corporate prospects. Develop innovative, mutually beneficial partnership opportunities, including Corporate Social Responsibility (CSR), Charity of the Year, sponsorships, staff fundraising, corporate challenge events, payroll giving and cause related marketing. Create compelling propositions tailored to corporate audiences. Lead and support pitches to secure long term, strategic and income generating partnerships. Collaborate with internal teams (e.g. Services, Communications) to co design new partnership concepts, projects or services that align with charity priorities. Support the development of partnership agreements and ensure expectations, deliverables and benefits are clearly defined. Work to a mutually agreed financial target and use the CRM to track and record relevant data to grow our donor pipeline. 2. Strengthening High Value Donor & Partner Stewardship Deliver excellent relationship management to major donors, corporate partners and strategic allies. Provide regular updates on impact and organisational achievements to deepen engagement. Organise meetings, briefings, events and engagement opportunities to showcase our work. Maintain accurate and comprehensive records of all interactions on Salesforce. Create tailored materials, proposals and events to support ongoing partnership activity. Represent Bipolar UK through presentations at corporate and partner events. Track performance and impact of partnerships, supporting continuous improvement. 3. Supporting Wider Fundraising Work collaboratively with the Fundraising Officer, SPM and wider team to maximise fundraising opportunities across all income streams. Provide hands on support for individual giving campaigns, events and community fundraising when needed. Contribute to team planning, cross team projects, and organisational initiatives. Strengths You will thrive in this role if: You are an exceptional relationship builder with the confidence to engage senior stakeholders and corporate leaders. You bring creativity, energy and ambition to developing powerful partnership ideas. You are an excellent communicator - skilled in writing compelling copy and delivering persuasive pitches. You are a proficient user of professional social media platforms such as LinkedIn to support your work. You are an engaging public speaker, confident at events, in meetings and online. You are methodical, analytical and data driven, with strong record keeping and reporting discipline. You are adaptable, organised and calm under pressure - thriving in a small, fast paced organisation. You enjoy autonomy, value professional development, and proactively shape your own work. You are reliable, detail focused, deadline driven and comfortable working remotely with minimal supervision. You have a keen understanding of the charitable sector in the UK. Skills and Experience Essential: Minimum 2 years experience in major donor fundraising, corporate fundraising or partnership development. Proven track record of generating new business at 5 and 6 figure levels - from prospecting through to securing partnerships. Experience working to, and achieving, income targets. Strong understanding of the corporate sector, CSR and corporate fundraising mechanisms. Excellent written and verbal communication skills, with experience delivering pitches and proposals. Excellent project and time management skills. Understanding of ethical fundraising and GDPR compliance. Experience using Salesforce or a similar CRM. Confident user of Microsoft Office and quick to adopt new technologies. Desirable: Experience within a mental health or health related charity. Understanding of bipolar gained through lived experience or supporting a friend or family member. Other Information The main tasks may be amended from time to time to reflect evolving organisational needs. Changes will be made in consultation with the post holder. The post holder must comply with Data Protection, Health & Safety, and Equality & Diversity legislation, and follow all organisational policies and best practice. How to Apply To apply, please submit your application by 5pm 20th February through Charity Job including your CV and a covering letter. If we receive a high volume of applications we may close applications early. Your covering letter (max two A4 pages) should outline: how your experience matches the person specification what you would bring to the role why you want to work for Bipolar UK Interviews will be held w/c 2nd March, either online or in person. Please note the final appointment is subject to satisfactory references and an enhanced DBS check. Good luck and thank you for your interest in supporting Bipolar UK s vital work.
Job Title: Programme Marketing Assistant Location: London / Hybrid Salary : £27,000 - £31,000 per annum based upon experience plus discretionary bonus and comprehensive benefits Job Type: Full Time, 12-month fixed-term contract About the Role: The Programme Marketing Assistant (PMA) role is integral to supporting our programme team marketing activities by enhancing member communications and improving marketing data quality. PMAs own all marketing activities for the programmes they support and also provide cover for the rest of the PMA team as required. All PMAs report into the Head of Data-Driven Marketing and are expected to focus on improving the effectiveness of their programmes' communications and marketing activities. This role provides marketing support across techUK programmes, helping to ensure that initiatives are effectively promoted and delivered to members, prospects, and stakeholders. Working closely with the wider marketing team, the role helps plan, coordinate, and deliver marketing and engagement activities across a range of programmes. Key Responsibilities: Ensure programme activities are promoted effectively across appropriate channels to deliver strong results, reaching both existing and new audiences. Events: Provide marketing support for in-person and online events. Monitor event registrations and recommend promotional strategies. Plan and deliver marketing activity across relevant channels to reach target audiences and maximise event success. Newsletters & Mailers: Coordinate programme newsletters and mailers, including scheduling and drafting content for review and editing. Manage requests for mailing lists and ensure timely distribution. Social Media: Promote all upcoming programme activities across social media channels. Develop and implement social media plans to maximise reach, engagement, and results. Campaign Weeks & Campaigns: Coordinate campaign weeks by working with programmes to source content, creating landing pages and campaign widgets, and promoting campaigns through appropriate marketing channels. Website, Blogs & Hub Management: Support the creation, maintenance, and optimisation of programme webpages, including hubs and campaign pages. Upload blogs (including guest contributions), partner events, and other programme content. Monitor performance, refine content, manage marketing widgets, and determine effective calls to action. Ensure all programme content is published and promoted in the most effective way. Member Elections & Survey Management: Develop promotional strategies to increase participation in elections and surveys. Manage the end-to-end process, from promotion and response collection through to analysis and publication of results. Design Briefs & Programme Visuals: Select imagery for marketing activity and coordinate with the in-house multimedia designer to produce marketing assets. Data Management: Maintain accurate and up-to-date CRM records by inputting, extracting, and analysing data related to member contacts, engagement, and prospecting. Presentation Support: Provide support in formatting and updating presentations as required. Training Colleagues: Support the training of colleagues on relevant marketing tools, processes, and programme activities. About you: Skills, Knowledge and Expertise: Core Competencies: Excellent written and verbal communication skills. Very strong organisational and time management skills. Attention to detail and a methodical approach to tasks. Ability to work collaboratively across departments. Proactive and self-motivated with the ability to manage competing priorities. Able to think creatively about how to engage audiences via different marcomms channels. Analytical mindset with the ability to interpret data and provide actionable insights. Essential Knowledge and Experience: Experience working in a fast-paced environment with multiple deadlines. Competence in using MS Office Suite and digital marketing tools. Desired Knowledge and Experience: Experience in CRM systems and data management, and segmenting audiences. Experience using web CMS and social media scheduling platforms. Experience working with design teams on assets and content. Experience in supporting marketing or communications teams. Experience in executing email marketing campaigns. Experience in executing organic social media campaigns. Experience in a membership-based organisation or similar environment. Previous experience in reporting and analysis of marcomms activities performance to drive improvements. Additional Information: This role is offered on an initial 12-month fixed-term contract, with potential to become permanent, subject to business growth and individual performance. This role is based out of techUK's London offices, however techUK operates a flexible working policy. This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances. The successful candidate must have permission to work in the UK prior to the commencement of employment. Please click APPLY to be redirected to our website to apply for this role. Candidates with experience of: Marketing Assistant, Marketing Officer, Digital Marketing Executive, Marketing Officer, Digital Marketing Officer, may also be considered for this role.
Jan 29, 2026
Full time
Job Title: Programme Marketing Assistant Location: London / Hybrid Salary : £27,000 - £31,000 per annum based upon experience plus discretionary bonus and comprehensive benefits Job Type: Full Time, 12-month fixed-term contract About the Role: The Programme Marketing Assistant (PMA) role is integral to supporting our programme team marketing activities by enhancing member communications and improving marketing data quality. PMAs own all marketing activities for the programmes they support and also provide cover for the rest of the PMA team as required. All PMAs report into the Head of Data-Driven Marketing and are expected to focus on improving the effectiveness of their programmes' communications and marketing activities. This role provides marketing support across techUK programmes, helping to ensure that initiatives are effectively promoted and delivered to members, prospects, and stakeholders. Working closely with the wider marketing team, the role helps plan, coordinate, and deliver marketing and engagement activities across a range of programmes. Key Responsibilities: Ensure programme activities are promoted effectively across appropriate channels to deliver strong results, reaching both existing and new audiences. Events: Provide marketing support for in-person and online events. Monitor event registrations and recommend promotional strategies. Plan and deliver marketing activity across relevant channels to reach target audiences and maximise event success. Newsletters & Mailers: Coordinate programme newsletters and mailers, including scheduling and drafting content for review and editing. Manage requests for mailing lists and ensure timely distribution. Social Media: Promote all upcoming programme activities across social media channels. Develop and implement social media plans to maximise reach, engagement, and results. Campaign Weeks & Campaigns: Coordinate campaign weeks by working with programmes to source content, creating landing pages and campaign widgets, and promoting campaigns through appropriate marketing channels. Website, Blogs & Hub Management: Support the creation, maintenance, and optimisation of programme webpages, including hubs and campaign pages. Upload blogs (including guest contributions), partner events, and other programme content. Monitor performance, refine content, manage marketing widgets, and determine effective calls to action. Ensure all programme content is published and promoted in the most effective way. Member Elections & Survey Management: Develop promotional strategies to increase participation in elections and surveys. Manage the end-to-end process, from promotion and response collection through to analysis and publication of results. Design Briefs & Programme Visuals: Select imagery for marketing activity and coordinate with the in-house multimedia designer to produce marketing assets. Data Management: Maintain accurate and up-to-date CRM records by inputting, extracting, and analysing data related to member contacts, engagement, and prospecting. Presentation Support: Provide support in formatting and updating presentations as required. Training Colleagues: Support the training of colleagues on relevant marketing tools, processes, and programme activities. About you: Skills, Knowledge and Expertise: Core Competencies: Excellent written and verbal communication skills. Very strong organisational and time management skills. Attention to detail and a methodical approach to tasks. Ability to work collaboratively across departments. Proactive and self-motivated with the ability to manage competing priorities. Able to think creatively about how to engage audiences via different marcomms channels. Analytical mindset with the ability to interpret data and provide actionable insights. Essential Knowledge and Experience: Experience working in a fast-paced environment with multiple deadlines. Competence in using MS Office Suite and digital marketing tools. Desired Knowledge and Experience: Experience in CRM systems and data management, and segmenting audiences. Experience using web CMS and social media scheduling platforms. Experience working with design teams on assets and content. Experience in supporting marketing or communications teams. Experience in executing email marketing campaigns. Experience in executing organic social media campaigns. Experience in a membership-based organisation or similar environment. Previous experience in reporting and analysis of marcomms activities performance to drive improvements. Additional Information: This role is offered on an initial 12-month fixed-term contract, with potential to become permanent, subject to business growth and individual performance. This role is based out of techUK's London offices, however techUK operates a flexible working policy. This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances. The successful candidate must have permission to work in the UK prior to the commencement of employment. Please click APPLY to be redirected to our website to apply for this role. Candidates with experience of: Marketing Assistant, Marketing Officer, Digital Marketing Executive, Marketing Officer, Digital Marketing Officer, may also be considered for this role.
Job title: Corporate Community and Events Manager Location: Hemel Hempstead & Watford. Hybrid where agreed. Responsible to: Head of Fundraising & Marketing Key relationships: Head of Fundraising, Fundraising Officer, MarComms Lead, Marketing & Events Officer Hours: 37 hours per week Salary: £35,000 FTE Contract Type: Permanent Disclosure Level: Enhanced DSB clearance required About Us: Playskill is a Hertfordshire-based charity supporting pre-school children with physical disabilities and their families. The charity relies entirely on voluntary donations to fund its vital services. Using therapeutic play as a tool for development of key milestones, Playskill steps in during the crucial early intervention window when the brain is developing faster than at any other time. Through expert therapies, vital in-home support, specialist training and all important social and respite events for the whole family. We stand alongside families throughout the challenges of living with disability, offering guidance, care, and community, helping them to build skills, resilience and networks to face the journey ahead. About the role: We have an exciting opportunity for a Corporate Community and Events Manage r who will play a key role in growing Playskill's income through community, coporate and event fundraising. Working closely with the Head of Fundraising & Marketing, you will develop new fundraising opportunities, steward existing supporters, and create initiatives that introduce new people to the Playskill community. You will lead on community and corporate partnerships, manage flagship and fundraising events (including Playskill s Annual Golf Day), and line-manage the Fundraising Officer. Key Responsibilities: Grow income from community, corporate, and events fundraising Build and manage relationships with supporters, community groups, and corporate partners Plan and deliver fundraising events and campaigns Identify new income streams and opportunities Line manage the Fundraising Officer Manage budgets and record activity accurately using a CRM system Ability to manage budgets effectively and maintain financial discipline Required Experience: Minimum 2 years' in community, corporate, or events fundraising Experience planning and delivering fundraising events Strong relationship-building and organisational skills Line management experience Experience using a CRM system (Donorfy or similar) Diversity statement: Playskill is an equal opportunities employer and has a high number of team members with caring responsibilities and is keen to encourage applicants from a diverse number of backgrounds. Safeguarding statement: Playskill is committed to the safeguarding and welfare of all children and young people. We expect all staff to share this commitment. Playskill has a full safeguarding policy and expects all staff to undergo safeguarding training. Interview date: TBC Interview location: Hemel Hempstead
Jan 28, 2026
Full time
Job title: Corporate Community and Events Manager Location: Hemel Hempstead & Watford. Hybrid where agreed. Responsible to: Head of Fundraising & Marketing Key relationships: Head of Fundraising, Fundraising Officer, MarComms Lead, Marketing & Events Officer Hours: 37 hours per week Salary: £35,000 FTE Contract Type: Permanent Disclosure Level: Enhanced DSB clearance required About Us: Playskill is a Hertfordshire-based charity supporting pre-school children with physical disabilities and their families. The charity relies entirely on voluntary donations to fund its vital services. Using therapeutic play as a tool for development of key milestones, Playskill steps in during the crucial early intervention window when the brain is developing faster than at any other time. Through expert therapies, vital in-home support, specialist training and all important social and respite events for the whole family. We stand alongside families throughout the challenges of living with disability, offering guidance, care, and community, helping them to build skills, resilience and networks to face the journey ahead. About the role: We have an exciting opportunity for a Corporate Community and Events Manage r who will play a key role in growing Playskill's income through community, coporate and event fundraising. Working closely with the Head of Fundraising & Marketing, you will develop new fundraising opportunities, steward existing supporters, and create initiatives that introduce new people to the Playskill community. You will lead on community and corporate partnerships, manage flagship and fundraising events (including Playskill s Annual Golf Day), and line-manage the Fundraising Officer. Key Responsibilities: Grow income from community, corporate, and events fundraising Build and manage relationships with supporters, community groups, and corporate partners Plan and deliver fundraising events and campaigns Identify new income streams and opportunities Line manage the Fundraising Officer Manage budgets and record activity accurately using a CRM system Ability to manage budgets effectively and maintain financial discipline Required Experience: Minimum 2 years' in community, corporate, or events fundraising Experience planning and delivering fundraising events Strong relationship-building and organisational skills Line management experience Experience using a CRM system (Donorfy or similar) Diversity statement: Playskill is an equal opportunities employer and has a high number of team members with caring responsibilities and is keen to encourage applicants from a diverse number of backgrounds. Safeguarding statement: Playskill is committed to the safeguarding and welfare of all children and young people. We expect all staff to share this commitment. Playskill has a full safeguarding policy and expects all staff to undergo safeguarding training. Interview date: TBC Interview location: Hemel Hempstead
Blue Light Card. Individually great, together unstoppable The Role and the Team We're looking for an experienced and strategic Director of Engagement to own and deliver Blue Light Card's end-to-end member engagement strategy across the full lifecycle, including activation, habit formation, retention, churn prevention and reactivation. With over 5.7 million members across the UK, this role plays a central part in how we deepen member value and lifetime impact. You'll help shift engagement from a CRM led plan to an experience led model across app, web and CRM, working closely with Product, Data, Partnerships and Marketing to drive meaningful and measurable member behaviour change. This role is a full time, 12 month fixed term contract, reporting to the Chief Product Officer, and partnering closely with the wide Executive team. What You'll Do Lead the definition and delivery of Blue Light Card's end to end engagement strategy across the full member lifecycle, with a focus on retention, frequency and lifetime value Drive the shift from CRM led engagement to an experience led model across app, web, CRM, habit, content and product surfaces Identify and prioritise the key levers that improve retention, frequency and long term member value Develop and deliver habit building engagement journeys, including streaks, unlocked rewards and loyalty etc. Set a clear roadmap and operating cadence, aligning teams around priorities, targets and delivery rhythms Build an experimentation roadmap, ensuring learning is captured, shared and scaled through playbooks Define and monitor success metrics, KPIs and scorecards, owning performance against targets and partnering with Data to operationalise segmentation and cohort based insights Manage, coach and support the CRM team through a period of transition, setting clear standards and accountability What You'll Bring Leadership experience in member or user engagement, lifecycle marketing, personalisation and behavioural frameworks within high scale consumer apps or marketplaces Experience owning an engagement strategy beyond CRM, collaborating closely with Product and Data to embed engagement into the product experience A track record of building high impact engagement plans that improve usage, frequency, retention and lifetime value A strong analytical mindset, and confidence working with segmentation, cohort insights, hypothesis testing and performance measurement The ability to operate at pace, manage ambiguity and bring clarity and support to working groups and teams Strong cross functional leadership and stakeholder management skills, with the ability to influence at senior level It's a bonus if you've worked with habit building engagement mechanics (nudges, streaks, gamification or unlockables) and are familiar with tools like Braze, Amplitude, or product analytics and experimentation frameworks Our Culture Our mission is simple - make heroes happy. Our members are the real life heroes who keep us all safe, cared for, and thriving. It's what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivaled discounts, innovative products, and world class service. We don't just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special. We're committed to building a diverse and inclusive team where everyone feels they belong. Different perspectives and experiences help us grow, innovate, and better reflect the communities we serve. We promote hybrid working, and value in person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers - either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team. We aim to be flexible, but we aren't able to offer fully remote working. What We Offer Hybrid working and flexible hours Free parking and EV charging onsite at HQ 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days A company bonus scheme Your own Blue Light Card and exclusive access to thousands of discounts Generous funded BUPA medical insurance covering pre existing conditions Group auto enrolment pension plan Enhanced parental leave and absence leave Healthcare cashback plan Employee assistance programme (including mental health support) and mental health first aiders Great social events e.g., festive party, summer party, team socials, sports matches Regular company wide recognition events e.g. monthly Light's Up and annual Shine awards Relaxed dress code and modern office space (games area, chill out areas, book club, free drinks/snacks) Onsite gym at HQ (including access to free HIIT & stretch classes) Strong learning and development culture and personal growth fund
Jan 28, 2026
Full time
Blue Light Card. Individually great, together unstoppable The Role and the Team We're looking for an experienced and strategic Director of Engagement to own and deliver Blue Light Card's end-to-end member engagement strategy across the full lifecycle, including activation, habit formation, retention, churn prevention and reactivation. With over 5.7 million members across the UK, this role plays a central part in how we deepen member value and lifetime impact. You'll help shift engagement from a CRM led plan to an experience led model across app, web and CRM, working closely with Product, Data, Partnerships and Marketing to drive meaningful and measurable member behaviour change. This role is a full time, 12 month fixed term contract, reporting to the Chief Product Officer, and partnering closely with the wide Executive team. What You'll Do Lead the definition and delivery of Blue Light Card's end to end engagement strategy across the full member lifecycle, with a focus on retention, frequency and lifetime value Drive the shift from CRM led engagement to an experience led model across app, web, CRM, habit, content and product surfaces Identify and prioritise the key levers that improve retention, frequency and long term member value Develop and deliver habit building engagement journeys, including streaks, unlocked rewards and loyalty etc. Set a clear roadmap and operating cadence, aligning teams around priorities, targets and delivery rhythms Build an experimentation roadmap, ensuring learning is captured, shared and scaled through playbooks Define and monitor success metrics, KPIs and scorecards, owning performance against targets and partnering with Data to operationalise segmentation and cohort based insights Manage, coach and support the CRM team through a period of transition, setting clear standards and accountability What You'll Bring Leadership experience in member or user engagement, lifecycle marketing, personalisation and behavioural frameworks within high scale consumer apps or marketplaces Experience owning an engagement strategy beyond CRM, collaborating closely with Product and Data to embed engagement into the product experience A track record of building high impact engagement plans that improve usage, frequency, retention and lifetime value A strong analytical mindset, and confidence working with segmentation, cohort insights, hypothesis testing and performance measurement The ability to operate at pace, manage ambiguity and bring clarity and support to working groups and teams Strong cross functional leadership and stakeholder management skills, with the ability to influence at senior level It's a bonus if you've worked with habit building engagement mechanics (nudges, streaks, gamification or unlockables) and are familiar with tools like Braze, Amplitude, or product analytics and experimentation frameworks Our Culture Our mission is simple - make heroes happy. Our members are the real life heroes who keep us all safe, cared for, and thriving. It's what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivaled discounts, innovative products, and world class service. We don't just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special. We're committed to building a diverse and inclusive team where everyone feels they belong. Different perspectives and experiences help us grow, innovate, and better reflect the communities we serve. We promote hybrid working, and value in person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers - either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team. We aim to be flexible, but we aren't able to offer fully remote working. What We Offer Hybrid working and flexible hours Free parking and EV charging onsite at HQ 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days A company bonus scheme Your own Blue Light Card and exclusive access to thousands of discounts Generous funded BUPA medical insurance covering pre existing conditions Group auto enrolment pension plan Enhanced parental leave and absence leave Healthcare cashback plan Employee assistance programme (including mental health support) and mental health first aiders Great social events e.g., festive party, summer party, team socials, sports matches Regular company wide recognition events e.g. monthly Light's Up and annual Shine awards Relaxed dress code and modern office space (games area, chill out areas, book club, free drinks/snacks) Onsite gym at HQ (including access to free HIIT & stretch classes) Strong learning and development culture and personal growth fund
Harris Hill is recruiting a Corporate Membership Officer on behalf of an international membership organisation working on global water and environmental challenges. Location: London (hybrid) Salary: £34,274 Benefits: Pension, private medical insurance, travel insurance and generous annual leave This is a commercially focused role combining new business development (60%) with account management (40%) , managing relationships with corporate and academic members and driving new partnerships and income. Key responsibilities: Manage and grow a portfolio of corporate and university members Deliver the full membership lifecycle from prospecting to renewal Secure new members, sponsorships and commercial opportunities Maintain a strong sales pipeline and meet income targets Work closely with internal teams and represent the organisation at events About you: Proven experience in B2B sales and account management Strong communication and relationship-building skills Confident working with senior stakeholders CRM experience (Salesforce desirable) Organised, proactive and commercially minded Experience in a membership body, charity or international organisation is desirable. This is an exciting opportunity for a confident and commercially minded account manager to join a mission-led organisation with a truly global footprint. If this sounds like you and you re keen to hear more, please send your CV to . Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Jan 26, 2026
Full time
Harris Hill is recruiting a Corporate Membership Officer on behalf of an international membership organisation working on global water and environmental challenges. Location: London (hybrid) Salary: £34,274 Benefits: Pension, private medical insurance, travel insurance and generous annual leave This is a commercially focused role combining new business development (60%) with account management (40%) , managing relationships with corporate and academic members and driving new partnerships and income. Key responsibilities: Manage and grow a portfolio of corporate and university members Deliver the full membership lifecycle from prospecting to renewal Secure new members, sponsorships and commercial opportunities Maintain a strong sales pipeline and meet income targets Work closely with internal teams and represent the organisation at events About you: Proven experience in B2B sales and account management Strong communication and relationship-building skills Confident working with senior stakeholders CRM experience (Salesforce desirable) Organised, proactive and commercially minded Experience in a membership body, charity or international organisation is desirable. This is an exciting opportunity for a confident and commercially minded account manager to join a mission-led organisation with a truly global footprint. If this sounds like you and you re keen to hear more, please send your CV to . Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Marketing & Communications Officer Location: Central London Salary: £30,000 per annum plus London Weighting Contract Type: Permanent, full-time, office based with some travel out of the office base The Marketing and Communications Officer will play a key role in delivering Deafblind UK s marketing and communications activity, helping to tell powerful stories, grow brand awareness, and strengthen engagement with people with lived experience, supporters, funders, and the wider public. Working alongside the Head of Marketing & Communications, the postholder will act as a proactive and trusted collaborator, supporting teams across services, fundraising, volunteering and operations. This role is not only about delivering day-to-day communications; it will also play a key part in our next stage of growth bringing energy, creativity and new ways of thinking to help us expand our influence and impact. This is an exciting opportunity for a collaborative, proactive content expert to play a hands-on role in shaping our voice and impact. Responsibilities Content & Campaigns Research, write and publish engaging content across multiple channels (website, social media, email, press, print). Create photo and video content. Develop case studies and human-interest stories that bring Deafblind UK s work to life. Support the planning and delivery of national campaigns (e.g. Deafblind Awareness Week, annual conference, fundraising appeals). Produce and schedule content using tools such as Hootsuite, Mailchimp and Canva (or similar). Internal Business Partnering Act as a responsive and proactive marketing partner for internal teams, building strong relationships with colleagues across the organisation. Understand the goals and priorities of internal stakeholders, translating them into effective communications outputs. Respond promptly to requests for marketing and communications support, prioritising, managing resources advising and guiding colleagues to achieve the best outcomes. Coordinate internal communications and updates to ensure all staff and volunteers feel informed and inspired by Deafblind UK s work. Digital Marketing Maintain and update website content and e-marketing, ensuring accessibility, accuracy and alignment with brand guidelines. Support the growth of Deafblind UK s digital audiences, accurately and consistently tracking engagement and reach using analytics and insights and adjusting approaches accordingly. Measuring and reporting on digital outcomes, keeping up to date with best practices and new opportunities. Assist in the creation and delivery of paid digital activity (social and search). Ensure all communications adhere to accessibility and inclusion best practice. Media & PR Support media monitoring and maintain up-to-date media contact lists. Using strong news and political instincts to respond to media enquiries in coordination with the Head of Marketing & Communications. Help identify and prepare case studies, photography, and spokespeople for press opportunities. Brand & Internal Communications Champion consistent use of Deafblind UK s brand, tone of voice, and visual identity across all channels. Support colleagues to apply the brand effectively in their own materials and communications. Contribute to internal communications such as newsletters, intranet content and staff updates. Events & Partnerships Assist in the planning and delivery of events, exhibitions, and partnership activations. Liaise with suppliers, freelancers, and creative agencies when required. Monitoring & Evaluation Track KPIs and engagement data, compiling regular reports on digital and media performance. Contribute creative ideas and insights to improve marketing effectiveness and internal collaboration. Person Specification Experience & Skills Significant experience in marketing, communications, or/and PR Excellent written and verbal communication skills, with a flair for storytelling. Proven ability to manage relationships and provide high-quality support to internal stakeholders. Strong understanding of social media platforms, content scheduling, and analytics and a proactive interest in adapting to trends and changes in best practice. Experience producing accessible and engaging content for digital and print channels. Organised and proactive, able to manage multiple projects and deadlines. Commitment to equality, inclusion, and Deafblind UK s mission. Familiarity with CMS (e.g. WordPress) and CRMs and email marketing tools (e.g. Mailchimp). Some experience with design tools (Canva, Adobe Creative Suite, or similar). Personal Attributes Collaborative, responsive and relationship-focused, a natural team player who builds trust and supports others. Creative, curious, and adaptable, a self-starter who thrives in a small team. Passionate about making communications more inclusive and impactful. Positive, resilient, and solutions-focused. Commitment to our organisational values. Closing Date : Monday 16th February Final Panel Interviews : Wednesday 25th February To Apply If you feel you are a suitable candidate and would like to work for Deaf Blind UK, please do not hesitate to apply.
Jan 26, 2026
Full time
Marketing & Communications Officer Location: Central London Salary: £30,000 per annum plus London Weighting Contract Type: Permanent, full-time, office based with some travel out of the office base The Marketing and Communications Officer will play a key role in delivering Deafblind UK s marketing and communications activity, helping to tell powerful stories, grow brand awareness, and strengthen engagement with people with lived experience, supporters, funders, and the wider public. Working alongside the Head of Marketing & Communications, the postholder will act as a proactive and trusted collaborator, supporting teams across services, fundraising, volunteering and operations. This role is not only about delivering day-to-day communications; it will also play a key part in our next stage of growth bringing energy, creativity and new ways of thinking to help us expand our influence and impact. This is an exciting opportunity for a collaborative, proactive content expert to play a hands-on role in shaping our voice and impact. Responsibilities Content & Campaigns Research, write and publish engaging content across multiple channels (website, social media, email, press, print). Create photo and video content. Develop case studies and human-interest stories that bring Deafblind UK s work to life. Support the planning and delivery of national campaigns (e.g. Deafblind Awareness Week, annual conference, fundraising appeals). Produce and schedule content using tools such as Hootsuite, Mailchimp and Canva (or similar). Internal Business Partnering Act as a responsive and proactive marketing partner for internal teams, building strong relationships with colleagues across the organisation. Understand the goals and priorities of internal stakeholders, translating them into effective communications outputs. Respond promptly to requests for marketing and communications support, prioritising, managing resources advising and guiding colleagues to achieve the best outcomes. Coordinate internal communications and updates to ensure all staff and volunteers feel informed and inspired by Deafblind UK s work. Digital Marketing Maintain and update website content and e-marketing, ensuring accessibility, accuracy and alignment with brand guidelines. Support the growth of Deafblind UK s digital audiences, accurately and consistently tracking engagement and reach using analytics and insights and adjusting approaches accordingly. Measuring and reporting on digital outcomes, keeping up to date with best practices and new opportunities. Assist in the creation and delivery of paid digital activity (social and search). Ensure all communications adhere to accessibility and inclusion best practice. Media & PR Support media monitoring and maintain up-to-date media contact lists. Using strong news and political instincts to respond to media enquiries in coordination with the Head of Marketing & Communications. Help identify and prepare case studies, photography, and spokespeople for press opportunities. Brand & Internal Communications Champion consistent use of Deafblind UK s brand, tone of voice, and visual identity across all channels. Support colleagues to apply the brand effectively in their own materials and communications. Contribute to internal communications such as newsletters, intranet content and staff updates. Events & Partnerships Assist in the planning and delivery of events, exhibitions, and partnership activations. Liaise with suppliers, freelancers, and creative agencies when required. Monitoring & Evaluation Track KPIs and engagement data, compiling regular reports on digital and media performance. Contribute creative ideas and insights to improve marketing effectiveness and internal collaboration. Person Specification Experience & Skills Significant experience in marketing, communications, or/and PR Excellent written and verbal communication skills, with a flair for storytelling. Proven ability to manage relationships and provide high-quality support to internal stakeholders. Strong understanding of social media platforms, content scheduling, and analytics and a proactive interest in adapting to trends and changes in best practice. Experience producing accessible and engaging content for digital and print channels. Organised and proactive, able to manage multiple projects and deadlines. Commitment to equality, inclusion, and Deafblind UK s mission. Familiarity with CMS (e.g. WordPress) and CRMs and email marketing tools (e.g. Mailchimp). Some experience with design tools (Canva, Adobe Creative Suite, or similar). Personal Attributes Collaborative, responsive and relationship-focused, a natural team player who builds trust and supports others. Creative, curious, and adaptable, a self-starter who thrives in a small team. Passionate about making communications more inclusive and impactful. Positive, resilient, and solutions-focused. Commitment to our organisational values. Closing Date : Monday 16th February Final Panel Interviews : Wednesday 25th February To Apply If you feel you are a suitable candidate and would like to work for Deaf Blind UK, please do not hesitate to apply.
As Community & Communications Manager you will deliver high quality member engagement and communication activities, supporting the growth of the company's network and the ongoing development of the community portal. You will play a key role in strengthening relationships with members, improving engagement with network benefits and ensuring consistent, engaging communication across all channels. Key Responsibilities Member Engagement & Community Development Support the development and delivery of the community development and member engagement strategy, to increase participation and interaction across the network. Foster and nurture strong, collaborative relationships with member firms, to understand their evolving needs and priorities. Work closely with the IT & Member Experience Manager to develop the Connect portal and improve member experience and access to benefits and services Contribute to the planning and delivery of member events, including the annual Conference with a focus on content, and member communication. Coordinate regular member feedback surveys to understand member sentiment, engagement and satisfaction. Chair the company's BD & Marketing and CX groups, helping to plan discussions, share best practices and develop supporting resources. Participate in regional and special interest discussion suppers and represent the company at relevant events. Communications Deliver a comprehensive communications plan to ensure consistent, clear and engaging messaging across all channels. Collaborate with the Executive Team in the creation of member-focused content and resources in line with the company's overall strategy. Manage online presence, including the website and social media channels, ensuring content reflects the brand and resonates with members Produce high-quality written and visual content for newsletters, digital channels, and marketing materials. Support the wider team with communication initiatives relating to member recruitment, engagement campaigns, and thought leadership. Collaboration and Support Oversee the work and development of the Member Communications Officer, fostering a culture of collaboration and continuous improvement Work closely with colleagues across the team to align communications and engagement activities with company objectives Contribute ideas and feedback to support the ongoing development of the network s member services and digital platforms Maintain an up-to-date awareness of developments in the legal sector to inform communications and engagement strategies Development of external personal network for the benefit of the company Responsibility for own ongoing personal development and learning Essential Skills and Experience Degree level qualification or equivalent experience Strong experience in engagement, communications, or marketing role, ideally within the professional services sector Excellent interpersonal and relationship building skills Strong written and verbal communication skills with experience creating impactful content Confident managing multiple projects and priorities Experience with digital communications tools, including websites, email campaigns, and social media platforms Ability to work collaboratively with colleagues and external partners Desirable Skills and Experience; Experience working in, or supporting, law firms Experience in community development or member engagement Experience of professional networks. Experience supporting events and conferences Experience of working in a small team Understanding of trends and issues affecting the legal sector and SME businesses Familiarity with CRM systems, member engagement tools and marketing measurement and analytics Familiarity with video editing software Personal Attributes; Proactive, self-motivated, organised and results-driven A collaborative, approachable team player who thrives in a community environment Passionate about building relationships and delivering exceptional service INDH
Jan 26, 2026
Full time
As Community & Communications Manager you will deliver high quality member engagement and communication activities, supporting the growth of the company's network and the ongoing development of the community portal. You will play a key role in strengthening relationships with members, improving engagement with network benefits and ensuring consistent, engaging communication across all channels. Key Responsibilities Member Engagement & Community Development Support the development and delivery of the community development and member engagement strategy, to increase participation and interaction across the network. Foster and nurture strong, collaborative relationships with member firms, to understand their evolving needs and priorities. Work closely with the IT & Member Experience Manager to develop the Connect portal and improve member experience and access to benefits and services Contribute to the planning and delivery of member events, including the annual Conference with a focus on content, and member communication. Coordinate regular member feedback surveys to understand member sentiment, engagement and satisfaction. Chair the company's BD & Marketing and CX groups, helping to plan discussions, share best practices and develop supporting resources. Participate in regional and special interest discussion suppers and represent the company at relevant events. Communications Deliver a comprehensive communications plan to ensure consistent, clear and engaging messaging across all channels. Collaborate with the Executive Team in the creation of member-focused content and resources in line with the company's overall strategy. Manage online presence, including the website and social media channels, ensuring content reflects the brand and resonates with members Produce high-quality written and visual content for newsletters, digital channels, and marketing materials. Support the wider team with communication initiatives relating to member recruitment, engagement campaigns, and thought leadership. Collaboration and Support Oversee the work and development of the Member Communications Officer, fostering a culture of collaboration and continuous improvement Work closely with colleagues across the team to align communications and engagement activities with company objectives Contribute ideas and feedback to support the ongoing development of the network s member services and digital platforms Maintain an up-to-date awareness of developments in the legal sector to inform communications and engagement strategies Development of external personal network for the benefit of the company Responsibility for own ongoing personal development and learning Essential Skills and Experience Degree level qualification or equivalent experience Strong experience in engagement, communications, or marketing role, ideally within the professional services sector Excellent interpersonal and relationship building skills Strong written and verbal communication skills with experience creating impactful content Confident managing multiple projects and priorities Experience with digital communications tools, including websites, email campaigns, and social media platforms Ability to work collaboratively with colleagues and external partners Desirable Skills and Experience; Experience working in, or supporting, law firms Experience in community development or member engagement Experience of professional networks. Experience supporting events and conferences Experience of working in a small team Understanding of trends and issues affecting the legal sector and SME businesses Familiarity with CRM systems, member engagement tools and marketing measurement and analytics Familiarity with video editing software Personal Attributes; Proactive, self-motivated, organised and results-driven A collaborative, approachable team player who thrives in a community environment Passionate about building relationships and delivering exceptional service INDH
ASVA: Association of Scottish Visitor Attractions
Edinburgh, Midlothian
Organisation: The Royal Zoological Society of Scotland Salary: Starting salary between £19,938 - £20,436 (offer based on experience / salary pro-rated based on 22.5hrs per week) with future salary progression up to £22,223 per annum (FTE £33,230 - £34,060 with future progression up to £37,038 per annum) Location: Edinburgh Zoo Use your skills and experience to save endangered species from extinction and improve people's lives through closer connection with nature. Join our small but highly successful fundraising team based in the heart of Edinburgh Zoo and you'll have an amazing opportunity to make an impact on conservation in Scotland and around the world. The role: Building on a successful individual giving programme at the Royal Zoological Society of Scotland (RZSS), this role focuses on developing a new legacy and in-memory giving programme, encompassing marketing campaigns, stewardship, legacy administration and events. This is permanent, part time role (22.5 hours per week) based at Edinburgh Zoo, but working across both sites which also covers Highland Wildlife Park. Some of the things you'll do: Work with the Fundraising Manager to develop and deliver compelling new legacy and in-memory giving campaigns for RZSS. Liaise with relevant colleagues, including fundraising, marketing and communications teams, to gain insights into our audiences and help to prepare legacy and in-memory giving copy and messaging. Lead on activities to promote legacies and in memory giving across all relevant RZSS platforms, including our websites, digital channels, events and direct mail. Lead on the planning and promotion of legacies and in-memory giving through on-site collateral and signage at Edinburgh Zoo and Highland Wildlife Park Develop and manage fundraising data on the CRM system relating to legacy and in memorial giving, supervising other staff when necessary to ensure all data is entered correctly and kept up to date, producing reports upon request and ensuring that financial information is handled with sensitivity. Use supporter data to inform and improve the legacy and in memorial programme. Identify trends in fundraising and recommend opportunities to senior colleagues. What we're looking for: Educated to Degree level in relevant subject or equivalent level of experience in a similar role. CIOF Certificate of Fundraising or equivalent experience Extensive knowledge of donor cultivation and stewardship principles NEBOSH general certificate or equivalent qualification. Excellent written and verbal communication skills, e.g. producing creative materials for fundraising, with the ability to tailor complex information to a wide range of audiences/donors including those a senior level or requiring a sensitive approach Demonstrable experience of working in a similar role, meeting deadlines in a busy environment. What you'll get in return: Starting salary between £19,938 - £20,436 (offer based on experience / salary pro-rated based on 22.5hrs per week) with future salary progression up to £22,223 per annum (FTE £33,230 - £34,060 with future progression up to £37,038 per annum) 22.5hr working week (may require some occasional evening/weekend working) Hybrid working option available 34 days annual leave (pro rata) Discount in both retail/catering Access to a healthcare plan Access to Employee Assistance Programme (EAP), that provide 24-hour counselling and support, including health, legal, finance, wellbeing and family advice. Employer contributory pension scheme You will receive a staff membership which will give you (and family/friends) free (and discounted) entry to both the Highland Wildlife Park and Edinburgh Zoo as well as a number of other Zoo's across the UK.
Jan 26, 2026
Full time
Organisation: The Royal Zoological Society of Scotland Salary: Starting salary between £19,938 - £20,436 (offer based on experience / salary pro-rated based on 22.5hrs per week) with future salary progression up to £22,223 per annum (FTE £33,230 - £34,060 with future progression up to £37,038 per annum) Location: Edinburgh Zoo Use your skills and experience to save endangered species from extinction and improve people's lives through closer connection with nature. Join our small but highly successful fundraising team based in the heart of Edinburgh Zoo and you'll have an amazing opportunity to make an impact on conservation in Scotland and around the world. The role: Building on a successful individual giving programme at the Royal Zoological Society of Scotland (RZSS), this role focuses on developing a new legacy and in-memory giving programme, encompassing marketing campaigns, stewardship, legacy administration and events. This is permanent, part time role (22.5 hours per week) based at Edinburgh Zoo, but working across both sites which also covers Highland Wildlife Park. Some of the things you'll do: Work with the Fundraising Manager to develop and deliver compelling new legacy and in-memory giving campaigns for RZSS. Liaise with relevant colleagues, including fundraising, marketing and communications teams, to gain insights into our audiences and help to prepare legacy and in-memory giving copy and messaging. Lead on activities to promote legacies and in memory giving across all relevant RZSS platforms, including our websites, digital channels, events and direct mail. Lead on the planning and promotion of legacies and in-memory giving through on-site collateral and signage at Edinburgh Zoo and Highland Wildlife Park Develop and manage fundraising data on the CRM system relating to legacy and in memorial giving, supervising other staff when necessary to ensure all data is entered correctly and kept up to date, producing reports upon request and ensuring that financial information is handled with sensitivity. Use supporter data to inform and improve the legacy and in memorial programme. Identify trends in fundraising and recommend opportunities to senior colleagues. What we're looking for: Educated to Degree level in relevant subject or equivalent level of experience in a similar role. CIOF Certificate of Fundraising or equivalent experience Extensive knowledge of donor cultivation and stewardship principles NEBOSH general certificate or equivalent qualification. Excellent written and verbal communication skills, e.g. producing creative materials for fundraising, with the ability to tailor complex information to a wide range of audiences/donors including those a senior level or requiring a sensitive approach Demonstrable experience of working in a similar role, meeting deadlines in a busy environment. What you'll get in return: Starting salary between £19,938 - £20,436 (offer based on experience / salary pro-rated based on 22.5hrs per week) with future salary progression up to £22,223 per annum (FTE £33,230 - £34,060 with future progression up to £37,038 per annum) 22.5hr working week (may require some occasional evening/weekend working) Hybrid working option available 34 days annual leave (pro rata) Discount in both retail/catering Access to a healthcare plan Access to Employee Assistance Programme (EAP), that provide 24-hour counselling and support, including health, legal, finance, wellbeing and family advice. Employer contributory pension scheme You will receive a staff membership which will give you (and family/friends) free (and discounted) entry to both the Highland Wildlife Park and Edinburgh Zoo as well as a number of other Zoo's across the UK.
Guardian/Tenant Administration Officer Location: Office-based, North London Salary: 28,000 per annum Hours: Full-time As required Guardian /Tenant Admin Officer Administration Compliance DBS Onboarding Property Guardians Our marketing leading client are currently recruiting for a Guardian Administration Officer to join their busy Administration team. This is a pivotal role supporting the vetting, onboarding and ongoing communication with Guardians/Tenants, ensuring compliance, accuracy and excellent service at all times. This position is ideal for an experienced Administrator, Compliance Administrator or Office Support professional with strong attention to detail, excellent communication skills and confidence working with sensitive data. Key Responsibilities Guardian/Tenant Vetting & Compliance Carry out full vetting of prospective Guardians Process DBS checks where required Ensure financial guarantors are in place and all documentation is received, checked and recorded Maintain accurate and up-to-date Guardian records, spreadsheets and databases Support data protection, duty of care and compliance standards Onboarding & Administration Coordinate Guardian/Tenant onboarding processes, including welcome and transfer communications Accurately input and maintain records on cloud-based systems and CRM platforms Manage administration relating to terminations Assist with key postage, returns and tracking where required Communication & Front-of-House Support Act as a first point of contact for Guardians, prospective Guardians, clients and visitors Handle queries via telephone, email and face-to-face Respond to Guardian Management tasks, inspections and actions via the CRM system Escalate or signpost queries to the appropriate internal teams General Administration Provide administrative support across departments Ensure tasks are completed accurately, on time and to a high standard Follow internal systems, policies and procedures Support Health & Safety and Data Protection responsibilities Undertake training and support continuous professional development Skills & Experience Required Proven experience in an administrative or office support role Strong organisational and time management skills Excellent written and verbal communication High level of accuracy and attention to detail Experience handling confidential information Confident using CRM systems, spreadsheets and cloud-based databases Professional, approachable and customer-focused Experience within property, compliance, lettings, housing, guardianship or facilities management would be highly advantageous but not essential. Why Apply? Stable, full-time administrative role 28,000 salary Varied responsibilities with real responsibility and ownership Supportive team environment Opportunity to develop compliance, administration and systems skills Mandeville is acting as an Employment Agency in relation to this vacancy.
Jan 25, 2026
Full time
Guardian/Tenant Administration Officer Location: Office-based, North London Salary: 28,000 per annum Hours: Full-time As required Guardian /Tenant Admin Officer Administration Compliance DBS Onboarding Property Guardians Our marketing leading client are currently recruiting for a Guardian Administration Officer to join their busy Administration team. This is a pivotal role supporting the vetting, onboarding and ongoing communication with Guardians/Tenants, ensuring compliance, accuracy and excellent service at all times. This position is ideal for an experienced Administrator, Compliance Administrator or Office Support professional with strong attention to detail, excellent communication skills and confidence working with sensitive data. Key Responsibilities Guardian/Tenant Vetting & Compliance Carry out full vetting of prospective Guardians Process DBS checks where required Ensure financial guarantors are in place and all documentation is received, checked and recorded Maintain accurate and up-to-date Guardian records, spreadsheets and databases Support data protection, duty of care and compliance standards Onboarding & Administration Coordinate Guardian/Tenant onboarding processes, including welcome and transfer communications Accurately input and maintain records on cloud-based systems and CRM platforms Manage administration relating to terminations Assist with key postage, returns and tracking where required Communication & Front-of-House Support Act as a first point of contact for Guardians, prospective Guardians, clients and visitors Handle queries via telephone, email and face-to-face Respond to Guardian Management tasks, inspections and actions via the CRM system Escalate or signpost queries to the appropriate internal teams General Administration Provide administrative support across departments Ensure tasks are completed accurately, on time and to a high standard Follow internal systems, policies and procedures Support Health & Safety and Data Protection responsibilities Undertake training and support continuous professional development Skills & Experience Required Proven experience in an administrative or office support role Strong organisational and time management skills Excellent written and verbal communication High level of accuracy and attention to detail Experience handling confidential information Confident using CRM systems, spreadsheets and cloud-based databases Professional, approachable and customer-focused Experience within property, compliance, lettings, housing, guardianship or facilities management would be highly advantageous but not essential. Why Apply? Stable, full-time administrative role 28,000 salary Varied responsibilities with real responsibility and ownership Supportive team environment Opportunity to develop compliance, administration and systems skills Mandeville is acting as an Employment Agency in relation to this vacancy.
Marketing & Communications Officer Location: Central London Salary: £30,000 per annum plus London Weighting Contract Type: Permanent, full-time, office based with some travel out of the office base The Marketing and Communications Officer will play a key role in delivering their marketing and communications activity, helping to tell powerful stories, grow brand awareness, and strengthen engagement with people with lived experience, supporters, funders, and the wider public. Working alongside the Head of Marketing & Communications, the postholder will act as a proactive and trusted collaborator, supporting teams across services, fundraising, volunteering and operations. This role is not only about delivering day-to-day communications; it will also play a key part in their next stage of growth-bringing energy, creativity and new ways of thinking to help them expand their influence and impact. This is an exciting opportunity for a collaborative, proactive content expert to play a hands-on role in shaping their voice and impact. Responsibilities Content & Campaigns Research, write and publish engaging content across multiple channels (website, social media, email, press, print). Create photo and video content. Develop case studies and human-interest stories that bring their work to life. Support the planning and delivery of national campaigns (e.g. their Awareness Week, annual conference, fundraising appeals). Produce and schedule content using tools such as Hootsuite, Mailchimp and Canva (or similar). Internal Business Partnering Act as a responsive and proactive marketing partner for internal teams, building strong relationships with colleagues across the organisation. Understand the goals and priorities of internal stakeholders, translating them into effective communications outputs. Respond promptly to requests for marketing and communications support, prioritising, managing resources advising and guiding colleagues to achieve the best outcomes. Coordinate internal communications and updates to ensure all staff and volunteers feel informed and inspired by their work. Digital Marketing Maintain and update website content and e-marketing, ensuring accessibility, accuracy and alignment with brand guidelines. Support the growth of their digital audiences, accurately and consistently tracking engagement and reach using analytics and insights and adjusting approaches accordingly. Measuring and reporting on digital outcomes, keeping up to date with best practices and new opportunities. Assist in the creation and delivery of paid digital activity (social and search). Ensure all communications adhere to accessibility and inclusion best practice. Media & PR Support media monitoring and maintain up-to-date media contact lists. Using strong news and political instincts to respond to media enquiries in coordination with the Head of Marketing & Communications. Help identify and prepare case studies, photography, and spokespeople for press opportunities. Brand & Internal Communications Champion consistent use of their brand, tone of voice, and visual identity across all channels. Support colleagues to apply the brand effectively in their own materials and communications. Contribute to internal communications such as newsletters, intranet content and staff updates. Events & Partnerships Assist in the planning and delivery of events, exhibitions, and partnership activations. Liaise with suppliers, freelancers, and creative agencies when required. Monitoring & Evaluation Track KPIs and engagement data, compiling regular reports on digital and media performance. Contribute creative ideas and insights to improve marketing effectiveness and internal collaboration. Person Specification Experience & Skills Significant experience in marketing, communications, or/and PR Excellent written and verbal communication skills, with a flair for storytelling. Proven ability to manage relationships and provide high-quality support to internal stakeholders. Strong understanding of social media platforms, content scheduling, and analytics - and a proactive interest in adapting to trends and changes in best practice. Experience producing accessible and engaging content for digital and print channels. Organised and proactive, able to manage multiple projects and deadlines. Commitment to equality, inclusion, and their mission. Familiarity with CMS (e.g. WordPress) and CRMs and email marketing tools (e.g. Mailchimp). Some experience with design tools (Canva, Adobe Creative Suite, or similar). Personal Attributes Collaborative, responsive and relationship-focused, a natural team player who builds trust and supports others. Creative, curious, and adaptable, a self-starter who thrives in a small team. Passionate about making communications more inclusive and impactful. Positive, resilient, and solutions-focused. Commitment to their organisational values. Closing Date : Monday 16th February Final Panel Interviews : Wednesday 25th February To Apply If you feel you are a suitable candidate and would like to work for this reputable organisation, please do not hesitate to apply.
Jan 24, 2026
Full time
Marketing & Communications Officer Location: Central London Salary: £30,000 per annum plus London Weighting Contract Type: Permanent, full-time, office based with some travel out of the office base The Marketing and Communications Officer will play a key role in delivering their marketing and communications activity, helping to tell powerful stories, grow brand awareness, and strengthen engagement with people with lived experience, supporters, funders, and the wider public. Working alongside the Head of Marketing & Communications, the postholder will act as a proactive and trusted collaborator, supporting teams across services, fundraising, volunteering and operations. This role is not only about delivering day-to-day communications; it will also play a key part in their next stage of growth-bringing energy, creativity and new ways of thinking to help them expand their influence and impact. This is an exciting opportunity for a collaborative, proactive content expert to play a hands-on role in shaping their voice and impact. Responsibilities Content & Campaigns Research, write and publish engaging content across multiple channels (website, social media, email, press, print). Create photo and video content. Develop case studies and human-interest stories that bring their work to life. Support the planning and delivery of national campaigns (e.g. their Awareness Week, annual conference, fundraising appeals). Produce and schedule content using tools such as Hootsuite, Mailchimp and Canva (or similar). Internal Business Partnering Act as a responsive and proactive marketing partner for internal teams, building strong relationships with colleagues across the organisation. Understand the goals and priorities of internal stakeholders, translating them into effective communications outputs. Respond promptly to requests for marketing and communications support, prioritising, managing resources advising and guiding colleagues to achieve the best outcomes. Coordinate internal communications and updates to ensure all staff and volunteers feel informed and inspired by their work. Digital Marketing Maintain and update website content and e-marketing, ensuring accessibility, accuracy and alignment with brand guidelines. Support the growth of their digital audiences, accurately and consistently tracking engagement and reach using analytics and insights and adjusting approaches accordingly. Measuring and reporting on digital outcomes, keeping up to date with best practices and new opportunities. Assist in the creation and delivery of paid digital activity (social and search). Ensure all communications adhere to accessibility and inclusion best practice. Media & PR Support media monitoring and maintain up-to-date media contact lists. Using strong news and political instincts to respond to media enquiries in coordination with the Head of Marketing & Communications. Help identify and prepare case studies, photography, and spokespeople for press opportunities. Brand & Internal Communications Champion consistent use of their brand, tone of voice, and visual identity across all channels. Support colleagues to apply the brand effectively in their own materials and communications. Contribute to internal communications such as newsletters, intranet content and staff updates. Events & Partnerships Assist in the planning and delivery of events, exhibitions, and partnership activations. Liaise with suppliers, freelancers, and creative agencies when required. Monitoring & Evaluation Track KPIs and engagement data, compiling regular reports on digital and media performance. Contribute creative ideas and insights to improve marketing effectiveness and internal collaboration. Person Specification Experience & Skills Significant experience in marketing, communications, or/and PR Excellent written and verbal communication skills, with a flair for storytelling. Proven ability to manage relationships and provide high-quality support to internal stakeholders. Strong understanding of social media platforms, content scheduling, and analytics - and a proactive interest in adapting to trends and changes in best practice. Experience producing accessible and engaging content for digital and print channels. Organised and proactive, able to manage multiple projects and deadlines. Commitment to equality, inclusion, and their mission. Familiarity with CMS (e.g. WordPress) and CRMs and email marketing tools (e.g. Mailchimp). Some experience with design tools (Canva, Adobe Creative Suite, or similar). Personal Attributes Collaborative, responsive and relationship-focused, a natural team player who builds trust and supports others. Creative, curious, and adaptable, a self-starter who thrives in a small team. Passionate about making communications more inclusive and impactful. Positive, resilient, and solutions-focused. Commitment to their organisational values. Closing Date : Monday 16th February Final Panel Interviews : Wednesday 25th February To Apply If you feel you are a suitable candidate and would like to work for this reputable organisation, please do not hesitate to apply.
A fast-growing UK awarding and end-point assessment organisation is seeking a driven Business Development Officer to join its ambitious commercial team. This role focuses on identifying and securing new business, growing existing accounts, and supporting the organisation's continued expansion within the education and training sector. You'll work in a target-driven environment, using a consultative sales approach to build strong relationships and deliver results. Key Responsibilities Identify and win new business opportunities Grow and retain existing customer accounts Book and support qualified sales meetings Achieve and exceed individual and team sales targets Manage pipeline activity accurately through CRM Build relationships with key education and public-sector stakeholders Support wider business development and marketing initiatives About You Experience in sales or business development Confident working to targets and KPIs Strong communication and negotiation skills Organised, proactive, and results-focused Comfortable in a fast-paced environment At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Jan 24, 2026
Full time
A fast-growing UK awarding and end-point assessment organisation is seeking a driven Business Development Officer to join its ambitious commercial team. This role focuses on identifying and securing new business, growing existing accounts, and supporting the organisation's continued expansion within the education and training sector. You'll work in a target-driven environment, using a consultative sales approach to build strong relationships and deliver results. Key Responsibilities Identify and win new business opportunities Grow and retain existing customer accounts Book and support qualified sales meetings Achieve and exceed individual and team sales targets Manage pipeline activity accurately through CRM Build relationships with key education and public-sector stakeholders Support wider business development and marketing initiatives About You Experience in sales or business development Confident working to targets and KPIs Strong communication and negotiation skills Organised, proactive, and results-focused Comfortable in a fast-paced environment At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
This opportunity is only available to current employees and students at the University. We're looking for a Business Development Officer to help build and develop PDR's portfolio, supporting our commercial consultancy work. This is an excellent opportunity for a driven and talented business or product development graduate (or similar) with an interest in new product creation, who takes initiative and enjoys building relationships. The Business Development Officer will work with the Design Specialists and have responsibility for prospecting, qualifying and generating new business leads. You will proactively generate fresh enquiries as well as follow up with enquiries made to PDR across the whole of their commercial services from consumer insight and sustainable design through to detailed product design and engineering. About PDR PDR is a leading design consultancy and applied research centre. Trusted by many of the world's leading brands, we pride ourselves on repeatedly developing innovative new solutions in products, services and experiences that truly connect to users and challenge markets. PDR's consultancy offer encompasses a broad range of design and innovation support services to organisations in both the public and private sector and in both domestic and international markets. PDR works across a wide range of industries and this role will focus on Marketing PDR's activities to a wide international audience. You'll play a key role in: Liaising between PDR and the business community and being proactive in generating new contacts and leads. Undertaking research and study into both sector and company and technology / capability specific areas to help proactively identify new business opportunities. Proactively generating fresh enquiries as well as following up with enquiries made to PDR across the whole of their commercial services from consumer insight and sustainable design through to detailed product design and engineering. Supporting client discussions. You will be expected to maintain a level of competency and understanding of PDR commercial design and innovation activities sufficient to support client and business development needs. Attending events, exhibitions, conferences, business network events and other activities to represent PDR's activities to a broad audience including where required presentation of PDR and its activities to a wider audience. Maintaining an up-to-date CRM system, ensuring accurate records, good data quality and clear reporting of activity and opportunities. What you'll bring A proactive and collaborative team player with a strong ability to identify and develop new business opportunities across multiple channels. You will bring excellent organisational and planning skills, enabling you to prioritise effectively, meet deadlines and maintain and develop our CRM system with accurate, well structured information. You will have experience working within a commercial environment, supported by strong written communication skills and the ability to produce high-quality documentation. You will also be confident in presenting and promoting products and/or services to both small and large audiences. You will be a self-starter who spots what needs doing. Additionally, you'll have: Familiarity in core services within PDR, able to identify, clarify and explore client potential needs and possibilities and PDR's potential to support their ambitions. Experience within B2B promotion and engagement. A degree equivalent qualification in Business/Product Design or a related subject or relevant experience. We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development. We offer excellent benefits such as: Annual leave of 25 days, rising to 30 days after 1 years' service, plus 12 bank holiday / concessionary days. Membership of the Local Government Pension Scheme with generous monthly contributions. Excellent family friendly policies - take a look on our Policy Hub page. Opportunities to learn and develop your skills with access to library and digital services facilities. Excellent sports and fitness facilities with subsidised membership. Free family access to our independent specialist wellbeing support provider, Health Assured. For more information about the role please contact Julie Stephens on , or feel free to contact Cerys Purdon, the Recruitment Advisor supporting this vacancy on . All applications must be submitted online. The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page. Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English. Should a high volume of applications be received, we may need to close this vacancy early. We therefore encourage you to apply as early as possible. Cardiff Metropolitan University is proud to be a Disability Confident employer and a signatory of the Armed Forces Covenant. All applicants with disabilities, or those who are part of the Armed Forces community who during the shortlisting process meet the essential criteria for the role will be progressed to the next stage. The University is committed to creating a highly inclusive culture. We offer family friendly and flexible working arrangements and a range of staff networks, forums and events to support and develop our people. We warmly welcome applications from those traditionally underrepresented in the higher education sector. Why Work Here? We invite you to join our collaborative community! Dating back to 1865, we remain rooted in Wales with a global reach, offering you a world of opportunity. Our education, research and innovation deliver positive impact for equality, social inclusion and environmental sustainability, locally, nationally and internationally. Are you ready to contribute to something remarkable? Join us in helping us to progress and deliver real change. Explore what makes our community an exceptional place to be by clicking 'Find out more' today.
Jan 24, 2026
Full time
This opportunity is only available to current employees and students at the University. We're looking for a Business Development Officer to help build and develop PDR's portfolio, supporting our commercial consultancy work. This is an excellent opportunity for a driven and talented business or product development graduate (or similar) with an interest in new product creation, who takes initiative and enjoys building relationships. The Business Development Officer will work with the Design Specialists and have responsibility for prospecting, qualifying and generating new business leads. You will proactively generate fresh enquiries as well as follow up with enquiries made to PDR across the whole of their commercial services from consumer insight and sustainable design through to detailed product design and engineering. About PDR PDR is a leading design consultancy and applied research centre. Trusted by many of the world's leading brands, we pride ourselves on repeatedly developing innovative new solutions in products, services and experiences that truly connect to users and challenge markets. PDR's consultancy offer encompasses a broad range of design and innovation support services to organisations in both the public and private sector and in both domestic and international markets. PDR works across a wide range of industries and this role will focus on Marketing PDR's activities to a wide international audience. You'll play a key role in: Liaising between PDR and the business community and being proactive in generating new contacts and leads. Undertaking research and study into both sector and company and technology / capability specific areas to help proactively identify new business opportunities. Proactively generating fresh enquiries as well as following up with enquiries made to PDR across the whole of their commercial services from consumer insight and sustainable design through to detailed product design and engineering. Supporting client discussions. You will be expected to maintain a level of competency and understanding of PDR commercial design and innovation activities sufficient to support client and business development needs. Attending events, exhibitions, conferences, business network events and other activities to represent PDR's activities to a broad audience including where required presentation of PDR and its activities to a wider audience. Maintaining an up-to-date CRM system, ensuring accurate records, good data quality and clear reporting of activity and opportunities. What you'll bring A proactive and collaborative team player with a strong ability to identify and develop new business opportunities across multiple channels. You will bring excellent organisational and planning skills, enabling you to prioritise effectively, meet deadlines and maintain and develop our CRM system with accurate, well structured information. You will have experience working within a commercial environment, supported by strong written communication skills and the ability to produce high-quality documentation. You will also be confident in presenting and promoting products and/or services to both small and large audiences. You will be a self-starter who spots what needs doing. Additionally, you'll have: Familiarity in core services within PDR, able to identify, clarify and explore client potential needs and possibilities and PDR's potential to support their ambitions. Experience within B2B promotion and engagement. A degree equivalent qualification in Business/Product Design or a related subject or relevant experience. We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development. We offer excellent benefits such as: Annual leave of 25 days, rising to 30 days after 1 years' service, plus 12 bank holiday / concessionary days. Membership of the Local Government Pension Scheme with generous monthly contributions. Excellent family friendly policies - take a look on our Policy Hub page. Opportunities to learn and develop your skills with access to library and digital services facilities. Excellent sports and fitness facilities with subsidised membership. Free family access to our independent specialist wellbeing support provider, Health Assured. For more information about the role please contact Julie Stephens on , or feel free to contact Cerys Purdon, the Recruitment Advisor supporting this vacancy on . All applications must be submitted online. The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page. Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English. Should a high volume of applications be received, we may need to close this vacancy early. We therefore encourage you to apply as early as possible. Cardiff Metropolitan University is proud to be a Disability Confident employer and a signatory of the Armed Forces Covenant. All applicants with disabilities, or those who are part of the Armed Forces community who during the shortlisting process meet the essential criteria for the role will be progressed to the next stage. The University is committed to creating a highly inclusive culture. We offer family friendly and flexible working arrangements and a range of staff networks, forums and events to support and develop our people. We warmly welcome applications from those traditionally underrepresented in the higher education sector. Why Work Here? We invite you to join our collaborative community! Dating back to 1865, we remain rooted in Wales with a global reach, offering you a world of opportunity. Our education, research and innovation deliver positive impact for equality, social inclusion and environmental sustainability, locally, nationally and internationally. Are you ready to contribute to something remarkable? Join us in helping us to progress and deliver real change. Explore what makes our community an exceptional place to be by clicking 'Find out more' today.
A leading university in London are looking for a new Philanthropy Manager with a focus on major donors and major gifts Client Details A prestigious London University who have a vacancy in the fundraising function Description Deliver philanthropic income against agreed targets from a personal portfolio of individual (and some corporate) donors and prospects. Develop and implement cultivation and solicitation strategies, including for donors with six-figure giving capacity. Secure donations at the appropriate time, working with and coaching academic and professional services colleagues as needed. Meet agreed activity targets (e.g. meetings and moves) set by the Head of Major Gifts. Build strong, consistent donor relationships and support best practice in major gifts fundraising across the team. Manage internal stakeholders (staff and volunteers) to support effective fundraising. Act as lead contact for one or more academic or professional service departments. Maintain accurate records on the Philanthropy & Alumni database (Raiser's Edge NXT). Identify and facilitate appropriate volunteering and engagement opportunities for donor Work with the Stewardship Officer to ensure appropriate and timely stewardship of major gifts. Profile Experience Significant experience in relationship management, ideally in major gifts fundraising or managing high-value clients in the commercial sector. Proven success in securing five-figure+ gifts or equivalent high-value commercial outcomes. Experience working with high-net-worth individuals or high-value organisations. Strong CRM experience to support relationship management (Raiser's Edge desirable). Experience collaborating with senior experts and stakeholders with limited fundraising background. Demonstrated use of major gift fundraising methodologies, including relationship development planning and proposal writing. Skills and Abilities Strong relationship-building skills across diverse stakeholders and priorities. Ability to engage and develop relationships with new or "cold" prospects. Ability to interpret complex information and communicate it clearly to non-experts. Credibility and confidence in engaging donors and prospective donors. Collaborative approach, bringing people together at all levels. Resilience and positivity in a results-driven fundraising environment. Excellent ambassadorial and interpersonal skills Job Offer 2 stage interview process 3 days on site Reporting into the Head of Fundraising ASAP start Salary up to 50,000
Jan 24, 2026
Contractor
A leading university in London are looking for a new Philanthropy Manager with a focus on major donors and major gifts Client Details A prestigious London University who have a vacancy in the fundraising function Description Deliver philanthropic income against agreed targets from a personal portfolio of individual (and some corporate) donors and prospects. Develop and implement cultivation and solicitation strategies, including for donors with six-figure giving capacity. Secure donations at the appropriate time, working with and coaching academic and professional services colleagues as needed. Meet agreed activity targets (e.g. meetings and moves) set by the Head of Major Gifts. Build strong, consistent donor relationships and support best practice in major gifts fundraising across the team. Manage internal stakeholders (staff and volunteers) to support effective fundraising. Act as lead contact for one or more academic or professional service departments. Maintain accurate records on the Philanthropy & Alumni database (Raiser's Edge NXT). Identify and facilitate appropriate volunteering and engagement opportunities for donor Work with the Stewardship Officer to ensure appropriate and timely stewardship of major gifts. Profile Experience Significant experience in relationship management, ideally in major gifts fundraising or managing high-value clients in the commercial sector. Proven success in securing five-figure+ gifts or equivalent high-value commercial outcomes. Experience working with high-net-worth individuals or high-value organisations. Strong CRM experience to support relationship management (Raiser's Edge desirable). Experience collaborating with senior experts and stakeholders with limited fundraising background. Demonstrated use of major gift fundraising methodologies, including relationship development planning and proposal writing. Skills and Abilities Strong relationship-building skills across diverse stakeholders and priorities. Ability to engage and develop relationships with new or "cold" prospects. Ability to interpret complex information and communicate it clearly to non-experts. Credibility and confidence in engaging donors and prospective donors. Collaborative approach, bringing people together at all levels. Resilience and positivity in a results-driven fundraising environment. Excellent ambassadorial and interpersonal skills Job Offer 2 stage interview process 3 days on site Reporting into the Head of Fundraising ASAP start Salary up to 50,000
Head of Supporter Operation and Insights Application Deadline: 16 February 2026 Department: Fundraising & Marketing Employment Type: Permanent - Full Time Location: London, UK Compensation: £64,412 - £67,990 / year Description Welcome to MAP. About the role Medical Aid for Palestinians (MAP) is responding to the largest emergency in our 40+ year history. Over the last two years support for our cause has seen significant growth in income as tens of thousands of supporters have joined MAP, including individuals, trusts, foundations and corporates. Our challenge now is to retain this interest and ensure we sustain income as we respond to the ongoing emergency and the longer-term health of Palestinians over the coming years. With an ambition to be a £50m organisation by 2028, the supporter operations and insights team will play a vital role in enabling over one million Palestinians to access improved healthcare annually by 2028. We're looking for a strategic and people focused leader to head up our Supporter Operations and Insights team. A newly expanded team, this senior role will ensure our supporters receive an outstanding experience, while overseeing supporter operations, supplier management, data quality and insights. You'll work closely with Fundraising and Finance colleagues to ensure income is processed accurately; deliver insights that drive decision making; and ensure operations are compliant and effective. Many of our systems and processes are on a journey to be made fit for purpose, including a new CRM (MS Dynamics) which is currently being implemented with the support of the Digital, Data and Technology team within the Chief Operating Officer's team. About You If you're an experienced leader with a passion for supporter experience and a commitment to MAP's mission and values, apply now. We will be reviewing applications as we receive them. What is the role about? This role leads the teams that look after our supporters behind the scenes and on the front line. You'll make sure every supporter has a positive experience, that donations are handled accurately, and that we use data and insight to continuously improve how we work. What will you be responsible for? You'll lead supporter care, operations and the performance and insights teams, manage key suppliers, work closely with Finance on income reconciliation, and turn data into insight that shapes fundraising decisions. You won't manage the CRM system itself, but you'll work closely with the CRM Technical lead and Head of Data and Insights to ensure supporter needs are met as we continue to embed a new CRM. How to Apply Please submit your CV and Supporting Statement (no longer than 2 sides of A4) before the deadline of 9:00 am GMT on 16th February 2026. Interviews will take place: 1st stage on Microsoft Teams w/c 23rd February and 2nd stage in person w/c 2nd March 2026. If you have any questions, or reasonable adjustment requests at any point in the application and recruitment process, please contact recruitment at map-uk.org. Equal opportunities MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. Background checks As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. Link in that safeguarding and ethical conduct. Disclaimer MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications. We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting.
Jan 23, 2026
Full time
Head of Supporter Operation and Insights Application Deadline: 16 February 2026 Department: Fundraising & Marketing Employment Type: Permanent - Full Time Location: London, UK Compensation: £64,412 - £67,990 / year Description Welcome to MAP. About the role Medical Aid for Palestinians (MAP) is responding to the largest emergency in our 40+ year history. Over the last two years support for our cause has seen significant growth in income as tens of thousands of supporters have joined MAP, including individuals, trusts, foundations and corporates. Our challenge now is to retain this interest and ensure we sustain income as we respond to the ongoing emergency and the longer-term health of Palestinians over the coming years. With an ambition to be a £50m organisation by 2028, the supporter operations and insights team will play a vital role in enabling over one million Palestinians to access improved healthcare annually by 2028. We're looking for a strategic and people focused leader to head up our Supporter Operations and Insights team. A newly expanded team, this senior role will ensure our supporters receive an outstanding experience, while overseeing supporter operations, supplier management, data quality and insights. You'll work closely with Fundraising and Finance colleagues to ensure income is processed accurately; deliver insights that drive decision making; and ensure operations are compliant and effective. Many of our systems and processes are on a journey to be made fit for purpose, including a new CRM (MS Dynamics) which is currently being implemented with the support of the Digital, Data and Technology team within the Chief Operating Officer's team. About You If you're an experienced leader with a passion for supporter experience and a commitment to MAP's mission and values, apply now. We will be reviewing applications as we receive them. What is the role about? This role leads the teams that look after our supporters behind the scenes and on the front line. You'll make sure every supporter has a positive experience, that donations are handled accurately, and that we use data and insight to continuously improve how we work. What will you be responsible for? You'll lead supporter care, operations and the performance and insights teams, manage key suppliers, work closely with Finance on income reconciliation, and turn data into insight that shapes fundraising decisions. You won't manage the CRM system itself, but you'll work closely with the CRM Technical lead and Head of Data and Insights to ensure supporter needs are met as we continue to embed a new CRM. How to Apply Please submit your CV and Supporting Statement (no longer than 2 sides of A4) before the deadline of 9:00 am GMT on 16th February 2026. Interviews will take place: 1st stage on Microsoft Teams w/c 23rd February and 2nd stage in person w/c 2nd March 2026. If you have any questions, or reasonable adjustment requests at any point in the application and recruitment process, please contact recruitment at map-uk.org. Equal opportunities MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. Background checks As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. Link in that safeguarding and ethical conduct. Disclaimer MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications. We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting.
Membership & CRM Officer Bristol (Hybrid) £32,000 Permanent, Full-time (Part-time may be considered) If you are a whizz with Excel and adept at getting the most from complex databases, but also a great communicator and administrator (confident responding to many varied queries, super organised and passionate about process improvement), we d love to hear from you. Are you passionate about combining data expertise with exceptional customer service? Our client is looking for a Membership and CRM Officer who loves data as much as people combining advanced Excel skills and database expertise with outstanding communication and administrative skills. You will independently manage membership subscription processes and grants administration, respond to member queries and ensure the CRM systems run smoothly. This is an exciting opportunity to make a real impact in a mission-driven organisation. What You ll Do Administer membership applications, renewals, and payments Provide excellent support to members and delegates and respond to enquiries Maintain, optimise and troubleshoot multiple CRM systems, ensuring data accuracy and compliance Develop and generate reports and insights to inform decision-making Support grants administration and committee processes Collaborate across teams to improve systems and member engagement What They re Looking For Customer service skills and professional written and verbal communication Proficiency with Microsoft suite Advanced Excel skills (Power BI experience is a bonus) Proven experience managing and developing CRM systems and complex databases Strong organisational skills and attention to detail Customer-focused mindset with the ability to build positive relationships Experience in membership/subscription administration or similar is desirable Why Join Them? Hybrid working - Tuesdays and Wednesdays in the North Bristol office (with flexibility where needed) Flexitime system 26 days annual leave minimum, plus bank holidays Health and Wellbeing Cash Plan private GP, cash back for dentist, opticians, physio and more Salary Extras scheme Refer a friend scheme Employee Assistance Programme Be part of a charity that makes a difference in healthcare Collaborative and supportive team environment Our client is a UK charity and membership organisation that brings together scientists, clinicians, and nurses who work with hormones, to improve lives. Hormones matter; they control almost every function in the body, and when things go wrong, they cause some of the most common - and some of the rarest - health conditions.
Jan 20, 2026
Full time
Membership & CRM Officer Bristol (Hybrid) £32,000 Permanent, Full-time (Part-time may be considered) If you are a whizz with Excel and adept at getting the most from complex databases, but also a great communicator and administrator (confident responding to many varied queries, super organised and passionate about process improvement), we d love to hear from you. Are you passionate about combining data expertise with exceptional customer service? Our client is looking for a Membership and CRM Officer who loves data as much as people combining advanced Excel skills and database expertise with outstanding communication and administrative skills. You will independently manage membership subscription processes and grants administration, respond to member queries and ensure the CRM systems run smoothly. This is an exciting opportunity to make a real impact in a mission-driven organisation. What You ll Do Administer membership applications, renewals, and payments Provide excellent support to members and delegates and respond to enquiries Maintain, optimise and troubleshoot multiple CRM systems, ensuring data accuracy and compliance Develop and generate reports and insights to inform decision-making Support grants administration and committee processes Collaborate across teams to improve systems and member engagement What They re Looking For Customer service skills and professional written and verbal communication Proficiency with Microsoft suite Advanced Excel skills (Power BI experience is a bonus) Proven experience managing and developing CRM systems and complex databases Strong organisational skills and attention to detail Customer-focused mindset with the ability to build positive relationships Experience in membership/subscription administration or similar is desirable Why Join Them? Hybrid working - Tuesdays and Wednesdays in the North Bristol office (with flexibility where needed) Flexitime system 26 days annual leave minimum, plus bank holidays Health and Wellbeing Cash Plan private GP, cash back for dentist, opticians, physio and more Salary Extras scheme Refer a friend scheme Employee Assistance Programme Be part of a charity that makes a difference in healthcare Collaborative and supportive team environment Our client is a UK charity and membership organisation that brings together scientists, clinicians, and nurses who work with hormones, to improve lives. Hormones matter; they control almost every function in the body, and when things go wrong, they cause some of the most common - and some of the rarest - health conditions.
JOB VACANCY: Membership Development Officer Reporting to: Commercial, Membership and Technical Director Location: Belfast, BT15 3DA, with travel across NI when required The Ulster Farmers' Union is seeking a proactive and relationship-focused Membership Development Officer to help grow and support our membership across Northern Ireland. This is an excellent opportunity for someone with strong knowledge of the agriculture sector who enjoys engaging with farmers, groups and partners. About the role Reporting to the Commercial, Membership and Technical Director, you will support the day-to-day running of the membership department and deliver a range of membership initiatives. You will work closely with UFU Groups, Group Managers, farming members, and corporate and affinity partners to drive recruitment, retention and engagement. Key areas of responsibility include: Supporting UFU Groups with membership recruitment and retention activity. Promoting student membership and organising events for student members. Organising, co-ordinating and promoting Group/HQ winter programme meetings. Actively identifying prospects and recruiting new members. Monitoring membership targets using the UFU database and leading on CRM data capture projects. Producing membership marketing and press materials and supporting Group activity PR. Assisting with UFU presence at events such as the Balmoral Show and representing UFU at livestock marts. Building strong relationships with Group Managers and co-ordinating Group Manager training. Assisting with corporate membership, membership initiatives and affinity partner deals. Supporting the UFU Training Division and helping to develop the overall membership journey. Maintaining accurate records and keeping up to date with agricultural industry and policy issues. This is an exciting opportunity to join a well-established organisation and make a real impact in the agricultural sector. Join the UFU and help shape the future of farming in Northern Ireland. The starting salary for this full-time permanent position is £28,090 per year. The Ulster Farmers Union operates a salary scale which is reviewed annually. Benefits include: Membership Plus, 25 days annual leave plus public and bank holidays; employer contribution to private pension scheme (up to 5%); car mileage for travel; cycle to work scheme; employee assistance programme. How to apply The closing date for the role is Friday 12 th December. Interviews will take place in our headquarters in Belfast on Wednesday 17th December. To apply, please email your CV, Cover letter and monitoring form to quoting "Membership Development Officer application" in the subject line. Please ensure you have clearly demonstrated on your CV how you meet the appropriate criteria. Note that monitoring form can be found by clicking on the 'Download Monitoring Form' button below.
Jan 16, 2026
Full time
JOB VACANCY: Membership Development Officer Reporting to: Commercial, Membership and Technical Director Location: Belfast, BT15 3DA, with travel across NI when required The Ulster Farmers' Union is seeking a proactive and relationship-focused Membership Development Officer to help grow and support our membership across Northern Ireland. This is an excellent opportunity for someone with strong knowledge of the agriculture sector who enjoys engaging with farmers, groups and partners. About the role Reporting to the Commercial, Membership and Technical Director, you will support the day-to-day running of the membership department and deliver a range of membership initiatives. You will work closely with UFU Groups, Group Managers, farming members, and corporate and affinity partners to drive recruitment, retention and engagement. Key areas of responsibility include: Supporting UFU Groups with membership recruitment and retention activity. Promoting student membership and organising events for student members. Organising, co-ordinating and promoting Group/HQ winter programme meetings. Actively identifying prospects and recruiting new members. Monitoring membership targets using the UFU database and leading on CRM data capture projects. Producing membership marketing and press materials and supporting Group activity PR. Assisting with UFU presence at events such as the Balmoral Show and representing UFU at livestock marts. Building strong relationships with Group Managers and co-ordinating Group Manager training. Assisting with corporate membership, membership initiatives and affinity partner deals. Supporting the UFU Training Division and helping to develop the overall membership journey. Maintaining accurate records and keeping up to date with agricultural industry and policy issues. This is an exciting opportunity to join a well-established organisation and make a real impact in the agricultural sector. Join the UFU and help shape the future of farming in Northern Ireland. The starting salary for this full-time permanent position is £28,090 per year. The Ulster Farmers Union operates a salary scale which is reviewed annually. Benefits include: Membership Plus, 25 days annual leave plus public and bank holidays; employer contribution to private pension scheme (up to 5%); car mileage for travel; cycle to work scheme; employee assistance programme. How to apply The closing date for the role is Friday 12 th December. Interviews will take place in our headquarters in Belfast on Wednesday 17th December. To apply, please email your CV, Cover letter and monitoring form to quoting "Membership Development Officer application" in the subject line. Please ensure you have clearly demonstrated on your CV how you meet the appropriate criteria. Note that monitoring form can be found by clicking on the 'Download Monitoring Form' button below.
SCOTTISH SOCIETY FOR THE PREVENTION OF CRUELTY TO ANIMALS
Dunfermline, Fife
We are current looking for a Development Officer to join the team at our headquarters in Dunfermline with a blend of home working. If this sounds like a role you would be interested in, please read on for more information. Salary - £27,499 per annum (FTE) Contract Type - Permanent About the Scottish SPCA As Scotland's animal welfare charity, we have been on-hand to protect animals and prevent cruelty since 1839 - that's over 185 years of creating abetter world for all animals. We've grown to become a national charity which celebrates the strength of the human-animal bond and enriches the lives of animals and people. We are Scotland's animal champions. What does a Development Officerdo? To assist the Development Team with prospect research, cultivation event planning, and administrative tasks, playing a vital role in supporting donor stewardship activities. Ensuring that high value prospective and current supporters and partners are engaged and inspired to continue their support for the Scottish SPCA. Overview of main duties and responsibilities • Support the Society's in memory giving programme, maximising income from this income stream • Lead on the coordination, administration and marketing of the Society's Forever care programme • Conduct detailed research to identify new prospects across trusts, corporate partnerships and philanthropy. Provide insight into potential donors' and partners interests, capacity, and connections to inform cultivation strategies. • Plan and deliver cultivation and stewardship events for donors and supporters. Coordinate event logistics and post-event follow-up. • Assist in the preparation of funding proposals, presentations, donor communications and reports. • Support the planning and execution of stewardship activities to ensure donors feel valued and engaged, including supporting in-person activity at meetings, site visits and corporate volunteering days. • Support with legacy administration and supporter liaison working directly with the finance team. • Provide general support to the Development Team, including maintaining accurate donor records and updating the CRM system. Please see full Job Description link for more detailed information on the role. What makes a good Development Officer? • Customer service or relationship management experience • Experience of providing administration support to a team • Excellent verbal and written communication skills, confidently able to engage with high value donors, partners and prospects • Strong organisational skills and time management skills with the ability to juggle multiple tasks and priorities • Strong administrative skills with knowledge of key office products • Innovative and creative looking for new ways to engage prospects and supporters in our work We are fortunate that some of our roles attract a high level of interest therefore, we may have to close roles earlier than advertised. Early application submissions are highly recommended. This also means that we cannot provide individual feedback to unsuccessful candidates due to receiving high levels of applications. The Scottish Society for Prevention of Cruelty to Animals is an Equal Opportunities Employer. We recognise that a diverse and inclusive workforce is essential to achieving our core mission. The Scottish Society for Prevention of Cruelty to Animals is an Equine Welfare Member of the National Equine Welfare Council.
Jan 16, 2026
Full time
We are current looking for a Development Officer to join the team at our headquarters in Dunfermline with a blend of home working. If this sounds like a role you would be interested in, please read on for more information. Salary - £27,499 per annum (FTE) Contract Type - Permanent About the Scottish SPCA As Scotland's animal welfare charity, we have been on-hand to protect animals and prevent cruelty since 1839 - that's over 185 years of creating abetter world for all animals. We've grown to become a national charity which celebrates the strength of the human-animal bond and enriches the lives of animals and people. We are Scotland's animal champions. What does a Development Officerdo? To assist the Development Team with prospect research, cultivation event planning, and administrative tasks, playing a vital role in supporting donor stewardship activities. Ensuring that high value prospective and current supporters and partners are engaged and inspired to continue their support for the Scottish SPCA. Overview of main duties and responsibilities • Support the Society's in memory giving programme, maximising income from this income stream • Lead on the coordination, administration and marketing of the Society's Forever care programme • Conduct detailed research to identify new prospects across trusts, corporate partnerships and philanthropy. Provide insight into potential donors' and partners interests, capacity, and connections to inform cultivation strategies. • Plan and deliver cultivation and stewardship events for donors and supporters. Coordinate event logistics and post-event follow-up. • Assist in the preparation of funding proposals, presentations, donor communications and reports. • Support the planning and execution of stewardship activities to ensure donors feel valued and engaged, including supporting in-person activity at meetings, site visits and corporate volunteering days. • Support with legacy administration and supporter liaison working directly with the finance team. • Provide general support to the Development Team, including maintaining accurate donor records and updating the CRM system. Please see full Job Description link for more detailed information on the role. What makes a good Development Officer? • Customer service or relationship management experience • Experience of providing administration support to a team • Excellent verbal and written communication skills, confidently able to engage with high value donors, partners and prospects • Strong organisational skills and time management skills with the ability to juggle multiple tasks and priorities • Strong administrative skills with knowledge of key office products • Innovative and creative looking for new ways to engage prospects and supporters in our work We are fortunate that some of our roles attract a high level of interest therefore, we may have to close roles earlier than advertised. Early application submissions are highly recommended. This also means that we cannot provide individual feedback to unsuccessful candidates due to receiving high levels of applications. The Scottish Society for Prevention of Cruelty to Animals is an Equal Opportunities Employer. We recognise that a diverse and inclusive workforce is essential to achieving our core mission. The Scottish Society for Prevention of Cruelty to Animals is an Equine Welfare Member of the National Equine Welfare Council.
Home Head of Business Development - Europe Head of Business Development - Europe Location: London Salary: DOE Salary band: Dependant upon experience Contract type: Permanent Date posted: 19/09/2025 Blue Legal has partnered with a leading international law firm who are looking to appoint a Head of Business Development for Europe. This is a key senior role within their global Marketing & Business Development team, based in London. The firm is seeking a seasoned BD professional with a strong strategic mindset and a passion for relationship-building across multiple jurisdictions. The successful candidate will report directly to the Chief Marketing Officer and play a pivotal role in driving commercial growth across their European offices. The Responsibilities: Drive growth of key client relationships through targeted initiatives, client feedback, and cross-practice collaboration. Lead major client pitches, proposals, panel submissions, and legal directory entries with a focus on quality and positioning. Champion best practices in CRM usage and leverage data to inform targeting and client development. Collaborate with the marketing team on brand visibility and tailored campaigns for the European market. Monitor and evaluate the impact of business development initiatives, providing regular reporting and analysis to the CMO and senior leadership. Undertake competitor insights that inform strategy, strengthen client engagement, and support decision-making. Manage and mentor the European BD team. The Candidate: Strong knowledge of the UK and European legal markets. Experienced leader with success managing cross-border teams. Demonstrated success in developing and delivering BD strategies that drive revenue growth. Strong leadership experience, including managing multi-jurisdictional teams. Degree qualified, legal market experience is required. Once you have sent your CV, feel free to telephone me on . Please note : Due to the specific sectors we work in, only candidates with valid work experience in a Law Firm, Accountancy Firm, Management Consultancy, Property/Construction Firm, Financial Services Firm or a high profile relevant Association or Agency will be considered. We regret that our clients will not accept applications outside of these areas. Blue Legal offers the services of an employment agency for permanent work and an employment business for temporary work. For more positions like these, check out our website at or follow us on Twitter for the widest range of roles across the entire professional services The Recruitment Process - How to get it right! The cost and time spent recruiting can vary dramatically depending on the recruitment process you adopt. It's important to know how to get the most out of your recruitment specialists London Blue Legal 70 Gracechurch St London EC3V 0HR United Kingdom New York
Jan 16, 2026
Full time
Home Head of Business Development - Europe Head of Business Development - Europe Location: London Salary: DOE Salary band: Dependant upon experience Contract type: Permanent Date posted: 19/09/2025 Blue Legal has partnered with a leading international law firm who are looking to appoint a Head of Business Development for Europe. This is a key senior role within their global Marketing & Business Development team, based in London. The firm is seeking a seasoned BD professional with a strong strategic mindset and a passion for relationship-building across multiple jurisdictions. The successful candidate will report directly to the Chief Marketing Officer and play a pivotal role in driving commercial growth across their European offices. The Responsibilities: Drive growth of key client relationships through targeted initiatives, client feedback, and cross-practice collaboration. Lead major client pitches, proposals, panel submissions, and legal directory entries with a focus on quality and positioning. Champion best practices in CRM usage and leverage data to inform targeting and client development. Collaborate with the marketing team on brand visibility and tailored campaigns for the European market. Monitor and evaluate the impact of business development initiatives, providing regular reporting and analysis to the CMO and senior leadership. Undertake competitor insights that inform strategy, strengthen client engagement, and support decision-making. Manage and mentor the European BD team. The Candidate: Strong knowledge of the UK and European legal markets. Experienced leader with success managing cross-border teams. Demonstrated success in developing and delivering BD strategies that drive revenue growth. Strong leadership experience, including managing multi-jurisdictional teams. Degree qualified, legal market experience is required. Once you have sent your CV, feel free to telephone me on . Please note : Due to the specific sectors we work in, only candidates with valid work experience in a Law Firm, Accountancy Firm, Management Consultancy, Property/Construction Firm, Financial Services Firm or a high profile relevant Association or Agency will be considered. We regret that our clients will not accept applications outside of these areas. Blue Legal offers the services of an employment agency for permanent work and an employment business for temporary work. For more positions like these, check out our website at or follow us on Twitter for the widest range of roles across the entire professional services The Recruitment Process - How to get it right! The cost and time spent recruiting can vary dramatically depending on the recruitment process you adopt. It's important to know how to get the most out of your recruitment specialists London Blue Legal 70 Gracechurch St London EC3V 0HR United Kingdom New York
As Resource Data Management (RDM) evolves to deliver deeper, more strategic value to our customers, we are transforming our traditional Account Management function into Customer Success Management. This shift reflects our belief that long-term partnerships are built on understanding, collaboration, and measurable success. This position is based in the South of England but will include additional travel nationwide and Europe. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigeration and HVAC, ensuring they gain maximum value from the full RDM ecosystem, including hardware, software, and connected platforms. You'll nurture strong, long-term relationships with customers, understand their goals and business culture, and ensure RDM is positioned to help them succeed. Working closely with Sales colleagues, Marketing, Technical Support, Operations, and Engineering teams, you'll create alignment between customer needs and RDM's strategic direction. Key Responsibilities Customer Relationship & Success Act as the primary point of contact for a defined portfolio of customers across Retail Refrigeration and HVAC. Build and nurture long-term partnerships, focusing on mutual growth and sustained trust. For Tier 1 and Tier 2 customers, develop a deep understanding of their business vision, values, and strategic priorities to ensure RDM aligns with their goals. Manage interactions based on customer tier and spend: Tier 1 customers: Monthly business reviews and ongoing performance management. Tier 2 customers: Quarterly business reviews and joint growth planning. Tier 3 customers: Reviews every 6-12 months, focusing on stability, support, and opportunity identification. Conduct regular customer success reviews to assess satisfaction, highlight achievements, and identify improvement areas. Anticipate customer needs, proactively addressing issues and ensuring rapid resolution through internal collaboration. Act as the voice of the customer within RDM - ensuring insights and feedback inform continuous improvement, innovation, and product development. Growth & Retention Achieve 5%-10% annual sales growth across your customer portfolio through upselling, cross-selling, and improved adoption of RDM solutions. Use the defined RDM Sales Kit to structure opportunity profiling, account management, and relationship planning. Identify opportunities for product and platform expansion, using insight from business reviews and technical engagement. Support customers with onboarding, training, and ongoing adoption of new technologies and features. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions Director once the account is established and ready for transition to the Customer Success function. Partner with Engineering, Technical Support, and Product Management teams to ensure customer feedback and requirements are integrated into product development. Work closely with Operations, Quality, and Compliance to ensure reliability, certification, and delivery performance. Collaborate with Marketing to share customer success stories and highlight innovative use cases. Contribute to a culture of collaboration within the Customer Success team by sharing insights, tools, and learnings to raise capability across the group. Maintain a strong and accurate sales pipeline and CRM record for all customers and opportunities. Use the RDM Sales Kit consistently to support customer engagement, ensuring alignment in messaging, documentation, and value presentation. Prepare and present compelling business proposals and presentations tailored to customer priorities. Participate in industry events, exhibitions, and networking opportunities to strengthen RDM's visibility and engagement. Reporting & Insights Forecast and report on account performance, opportunity status, and customer satisfaction levels. Conduct structured business reviews according to customer tiering and company guidelines. Monitor and share insights on market trends, competitor activities, and emerging technologies within HVAC and Retail Refrigeration sectors. Maintain complete and accurate records of all customer interactions, opportunities, and actions in CRM systems. Professional Development Continuously expand your knowledge of RDM's full product suite, connected platforms, and technical capabilities. Undertake cross-department training to strengthen technical, commercial, and product understanding. Actively engage in personal development initiatives and knowledge-sharing sessions within the Customer Success team. Skills & Experience Proven experience in Customer Success, Account Management, or Technical Sales in a B2B environment. Strong knowledge of either Retail Refrigeration or HVAC, with willingness to develop across both. Excellent relationship-building, communication, and presentation skills. Commercial acumen with a consultative, customer-first mindset. Organised, self-driven, and capable of managing multiple priorities independently. Proficiency in CRM systems and Microsoft Office applications. Experience with control systems, IoT, or energy management technologies. Familiarity with RDM's solutions, including Data Manager and ActiveFM. Experience leading business reviews, workshops, or training sessions. Success Metrics Maintain customer satisfaction and retention targets as defined by the Customer Success Lead. Conduct all required business reviews according to the Tier 1-3 cadence. Demonstrate consistent and structured use of the RDM Sales Kit for opportunity management and customer profiling. Provide accurate account forecasts and maintain complete CRM data. Deliver measurable improvements in customer engagement, loyalty, and adoption of RDM solutions. Why Join Resource Data Management? At RDM, we're driving the future of intelligent control and monitoring systems for HVAC and Retail Refrigeration. As a Customer Success Manager, you'll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. You'll join a forward-thinking, collaborative team where your ability to nurture relationships, understand customer values, and deliver measurable results directly impacts our shared success. Salary and Benefits Salary circa £50-60k plus 20% bonus potential (subject to experience and qualifications) Annual On-Target Commission (OTC) bonus, based on achieving minimum sales targets. This is calculated at the end of the financial year and paid in arrears on 15th February of the following year. Targets are set approximately two months prior to each year by the Group Sales and Marketing Officer and approved by the Board of Directors. Company Electric Car - In addition to environmental benefits, the vehicle qualifies for the zero CO2 emission band, resulting in significantly lower personal tax liabilities. IT equipment provided: Laptop, Mobile Phone, and VoIP Phone. Business Expenses - Company Credit card with limit as set by company. All expense claims must be submitted on a monthly basis and must be supported with VAT receipts in line with company expenses policy following strict guidelines. Holidays of 30 days including statutory holidays (pro rata) Optional private healthcare available after successful completion of probationary period. Company Pension scheme Death in Service insurance cover at 3 x salary. Resource Data Management is an equal opportunities employer. We are committed to diversity and inclusion and prohibit discrimination and harassment of any kind based on all protected characteristics as outlined by law, and in best practice. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any protected characteristics. We encourage all qualified individuals to apply.
Jan 16, 2026
Full time
As Resource Data Management (RDM) evolves to deliver deeper, more strategic value to our customers, we are transforming our traditional Account Management function into Customer Success Management. This shift reflects our belief that long-term partnerships are built on understanding, collaboration, and measurable success. This position is based in the South of England but will include additional travel nationwide and Europe. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigeration and HVAC, ensuring they gain maximum value from the full RDM ecosystem, including hardware, software, and connected platforms. You'll nurture strong, long-term relationships with customers, understand their goals and business culture, and ensure RDM is positioned to help them succeed. Working closely with Sales colleagues, Marketing, Technical Support, Operations, and Engineering teams, you'll create alignment between customer needs and RDM's strategic direction. Key Responsibilities Customer Relationship & Success Act as the primary point of contact for a defined portfolio of customers across Retail Refrigeration and HVAC. Build and nurture long-term partnerships, focusing on mutual growth and sustained trust. For Tier 1 and Tier 2 customers, develop a deep understanding of their business vision, values, and strategic priorities to ensure RDM aligns with their goals. Manage interactions based on customer tier and spend: Tier 1 customers: Monthly business reviews and ongoing performance management. Tier 2 customers: Quarterly business reviews and joint growth planning. Tier 3 customers: Reviews every 6-12 months, focusing on stability, support, and opportunity identification. Conduct regular customer success reviews to assess satisfaction, highlight achievements, and identify improvement areas. Anticipate customer needs, proactively addressing issues and ensuring rapid resolution through internal collaboration. Act as the voice of the customer within RDM - ensuring insights and feedback inform continuous improvement, innovation, and product development. Growth & Retention Achieve 5%-10% annual sales growth across your customer portfolio through upselling, cross-selling, and improved adoption of RDM solutions. Use the defined RDM Sales Kit to structure opportunity profiling, account management, and relationship planning. Identify opportunities for product and platform expansion, using insight from business reviews and technical engagement. Support customers with onboarding, training, and ongoing adoption of new technologies and features. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions Director once the account is established and ready for transition to the Customer Success function. Partner with Engineering, Technical Support, and Product Management teams to ensure customer feedback and requirements are integrated into product development. Work closely with Operations, Quality, and Compliance to ensure reliability, certification, and delivery performance. Collaborate with Marketing to share customer success stories and highlight innovative use cases. Contribute to a culture of collaboration within the Customer Success team by sharing insights, tools, and learnings to raise capability across the group. Maintain a strong and accurate sales pipeline and CRM record for all customers and opportunities. Use the RDM Sales Kit consistently to support customer engagement, ensuring alignment in messaging, documentation, and value presentation. Prepare and present compelling business proposals and presentations tailored to customer priorities. Participate in industry events, exhibitions, and networking opportunities to strengthen RDM's visibility and engagement. Reporting & Insights Forecast and report on account performance, opportunity status, and customer satisfaction levels. Conduct structured business reviews according to customer tiering and company guidelines. Monitor and share insights on market trends, competitor activities, and emerging technologies within HVAC and Retail Refrigeration sectors. Maintain complete and accurate records of all customer interactions, opportunities, and actions in CRM systems. Professional Development Continuously expand your knowledge of RDM's full product suite, connected platforms, and technical capabilities. Undertake cross-department training to strengthen technical, commercial, and product understanding. Actively engage in personal development initiatives and knowledge-sharing sessions within the Customer Success team. Skills & Experience Proven experience in Customer Success, Account Management, or Technical Sales in a B2B environment. Strong knowledge of either Retail Refrigeration or HVAC, with willingness to develop across both. Excellent relationship-building, communication, and presentation skills. Commercial acumen with a consultative, customer-first mindset. Organised, self-driven, and capable of managing multiple priorities independently. Proficiency in CRM systems and Microsoft Office applications. Experience with control systems, IoT, or energy management technologies. Familiarity with RDM's solutions, including Data Manager and ActiveFM. Experience leading business reviews, workshops, or training sessions. Success Metrics Maintain customer satisfaction and retention targets as defined by the Customer Success Lead. Conduct all required business reviews according to the Tier 1-3 cadence. Demonstrate consistent and structured use of the RDM Sales Kit for opportunity management and customer profiling. Provide accurate account forecasts and maintain complete CRM data. Deliver measurable improvements in customer engagement, loyalty, and adoption of RDM solutions. Why Join Resource Data Management? At RDM, we're driving the future of intelligent control and monitoring systems for HVAC and Retail Refrigeration. As a Customer Success Manager, you'll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. You'll join a forward-thinking, collaborative team where your ability to nurture relationships, understand customer values, and deliver measurable results directly impacts our shared success. Salary and Benefits Salary circa £50-60k plus 20% bonus potential (subject to experience and qualifications) Annual On-Target Commission (OTC) bonus, based on achieving minimum sales targets. This is calculated at the end of the financial year and paid in arrears on 15th February of the following year. Targets are set approximately two months prior to each year by the Group Sales and Marketing Officer and approved by the Board of Directors. Company Electric Car - In addition to environmental benefits, the vehicle qualifies for the zero CO2 emission band, resulting in significantly lower personal tax liabilities. IT equipment provided: Laptop, Mobile Phone, and VoIP Phone. Business Expenses - Company Credit card with limit as set by company. All expense claims must be submitted on a monthly basis and must be supported with VAT receipts in line with company expenses policy following strict guidelines. Holidays of 30 days including statutory holidays (pro rata) Optional private healthcare available after successful completion of probationary period. Company Pension scheme Death in Service insurance cover at 3 x salary. Resource Data Management is an equal opportunities employer. We are committed to diversity and inclusion and prohibit discrimination and harassment of any kind based on all protected characteristics as outlined by law, and in best practice. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any protected characteristics. We encourage all qualified individuals to apply.
