The Membership Account Manager leads the development, delivery and growth of FareShare South West s membership programme across the West of England region. The role ensures that Community Food Members (CFMs) receive an outstanding experience, that surplus food is used effectively to strengthen communities, and that membership growth aligns with organisational strategy. Through excellent relationship management, data-driven insight and collaborative working, the postholder drives recruitment, retention and development of CFMs, ensuring FareShare South West maximises its impact across the region. Membership Management Provide account management to all CFMs, resolving issues quickly, and provide enhanced support for key groups (e.g., large CFMs, programme-funded CFMs, high-impact beneficiaries). Oversee member onboarding, service changes, cancellations and annual renewals. Manage all member engagement through the CRM (Customer Relationship Management) system, ensuring accurate and up-to-date data. Work closely with the Finance Manager to oversee annual renewals and support the recovery of late or missed payments. Coordinate member communications with the Communications Team to ensure a high-quality CFM experience. Use data and insight to track engagement, inform improvements and support retention. Manage the delivery schedule, including updates to food profiles, contact details and addresses. Support or cover the CFM Support Officer by writing orders for allocated members. Membership Recruitment Research new markets and potential members by geography, sector, food use or organisational type, maintaining a database of prospects. Working with other FareShare network partners, and our delivery partner in Exeter, Exeter Food Action, identify and develop new members. Support the Head of Food & Community with recruitment campaigns, outreach, events and sector-specific engagement. Ensure a seamless onboarding process for all new members Document and report recruitment activity and progress of prospective members towards membership. Membership and Community Development Support the development and introduction of new surplus food types (e.g., frozen, relabelled, catering packs) into the membership offer. Work with the Head of Food & Community to establish a refreshed, high-value membership service aligned to food supply, logistics capacity and community need. Contribute to the development and scaling of membership programmes across regions (e.g., Crisis Resilience Fund). Support delivery of the membership strategy, meeting budget expectations and ambitious growth targets. Act as a passionate advocate of FareShare South West, representing the organisation confidently to internal and external stakeholders. Assist in the compiling of reports for FSSW communications and Programme funding. Team Management and Support Lead and develop team members, including recruitment, supervision, appraisals, wellbeing and professional development. Support the Head of Food & Community to develop a high performing culture across the membership team, working closely with teams in food, operations and volunteering. Support an inclusive, supportive and purpose-driven culture that motivates staff to contribute to the charity s mission. In line with FSSW s growth and in working with the Operations Team, develop systems and procedures to ensure the efficiency and smooth running of deliveries, collections and systems. Health, Safety and Compliance Ensure compliance with FareShare UK standards, Food Safety and Hygiene Regulations. Ensure teams understand and comply with organisational policies, food safety requirements, health and safety legislation and safeguarding responsibilities. Person Specification Essential Experience in account management, customer service or membership management. Strong relationship-building and communication skills, with confidence engaging diverse stakeholders. Ability to manage data accurately using CRM systems and apply insight to improve services. Highly organised, proactive and able to manage competing priorities in a fast-paced environment. Desirable Experience in the charity, community, food redistribution or voluntary sector. Experience supervising or managing staff. Experience in outreach, recruitment or business development. Understanding of food safety, logistics or supply chain operations. Experience supporting organisational change or service development. Ability to represent an organisation professionally to external partners and networks.
Feb 19, 2026
Full time
The Membership Account Manager leads the development, delivery and growth of FareShare South West s membership programme across the West of England region. The role ensures that Community Food Members (CFMs) receive an outstanding experience, that surplus food is used effectively to strengthen communities, and that membership growth aligns with organisational strategy. Through excellent relationship management, data-driven insight and collaborative working, the postholder drives recruitment, retention and development of CFMs, ensuring FareShare South West maximises its impact across the region. Membership Management Provide account management to all CFMs, resolving issues quickly, and provide enhanced support for key groups (e.g., large CFMs, programme-funded CFMs, high-impact beneficiaries). Oversee member onboarding, service changes, cancellations and annual renewals. Manage all member engagement through the CRM (Customer Relationship Management) system, ensuring accurate and up-to-date data. Work closely with the Finance Manager to oversee annual renewals and support the recovery of late or missed payments. Coordinate member communications with the Communications Team to ensure a high-quality CFM experience. Use data and insight to track engagement, inform improvements and support retention. Manage the delivery schedule, including updates to food profiles, contact details and addresses. Support or cover the CFM Support Officer by writing orders for allocated members. Membership Recruitment Research new markets and potential members by geography, sector, food use or organisational type, maintaining a database of prospects. Working with other FareShare network partners, and our delivery partner in Exeter, Exeter Food Action, identify and develop new members. Support the Head of Food & Community with recruitment campaigns, outreach, events and sector-specific engagement. Ensure a seamless onboarding process for all new members Document and report recruitment activity and progress of prospective members towards membership. Membership and Community Development Support the development and introduction of new surplus food types (e.g., frozen, relabelled, catering packs) into the membership offer. Work with the Head of Food & Community to establish a refreshed, high-value membership service aligned to food supply, logistics capacity and community need. Contribute to the development and scaling of membership programmes across regions (e.g., Crisis Resilience Fund). Support delivery of the membership strategy, meeting budget expectations and ambitious growth targets. Act as a passionate advocate of FareShare South West, representing the organisation confidently to internal and external stakeholders. Assist in the compiling of reports for FSSW communications and Programme funding. Team Management and Support Lead and develop team members, including recruitment, supervision, appraisals, wellbeing and professional development. Support the Head of Food & Community to develop a high performing culture across the membership team, working closely with teams in food, operations and volunteering. Support an inclusive, supportive and purpose-driven culture that motivates staff to contribute to the charity s mission. In line with FSSW s growth and in working with the Operations Team, develop systems and procedures to ensure the efficiency and smooth running of deliveries, collections and systems. Health, Safety and Compliance Ensure compliance with FareShare UK standards, Food Safety and Hygiene Regulations. Ensure teams understand and comply with organisational policies, food safety requirements, health and safety legislation and safeguarding responsibilities. Person Specification Essential Experience in account management, customer service or membership management. Strong relationship-building and communication skills, with confidence engaging diverse stakeholders. Ability to manage data accurately using CRM systems and apply insight to improve services. Highly organised, proactive and able to manage competing priorities in a fast-paced environment. Desirable Experience in the charity, community, food redistribution or voluntary sector. Experience supervising or managing staff. Experience in outreach, recruitment or business development. Understanding of food safety, logistics or supply chain operations. Experience supporting organisational change or service development. Ability to represent an organisation professionally to external partners and networks.
Chief Sales Officer Opportunity at FromCounsel We are seeking a Chief Sales Officer to lead commercial growth at FromCounsel as we scale our premium legal knowledge and productivity platform into a multi-product enterprise business. This is a board-facing leadership role reporting directly to the CEO, working closely with the Head of Partnerships and senior leadership team. About FromCounsel - Legal Knowledge and Productivity Platform FromCounsel is trusted by leading law firms and in house legal teams in the UK and internationally. Our platform combines expert legal knowledge, automated documents and training, all underpinned by a rigorous editorial process with input from partner chambers. Our Corporate Knowledge product is used by over 90% of the UK's top law firms, Big Four legal teams and more than 160 organisations, and is trusted as a single source of truth for complex legal questions with exceptionally high retention. We have evolved into a multi product platform with automated document suites for M&A, share reorganisations and shareholders' agreements, supported by key AI distribution partnerships that extend how our knowledge is accessed and used. These enhancements support value based enterprise commercial conversations while the authoritative legal knowledge a tour core remains the foundation of the platform. The Chief Sales Officer Role The Chief Sales Officer will take full accountability for commercial revenue and sales performance across FromCounsel's core product offerings. You will build a predictable, board ready sales engine with strong forecasting, pipeline discipline and sales cadence. A key part of the role is leading enterprise go to market strategy, successfully taking new products to market and embedding them in both existing and new customer relationships. Commercial Growth and ARR Scaling Opportunity FromCounsel is delivering consistent commercial performance, with c.45% ARR growth and 32% growth in booked revenue, supported by exceptionally high customer retention, multi year contracts and built in price increases, resulting in negligible churn. The next phase will focus on product expansion, the continued rollout of value based pricing, and deeper penetration of the existing customer base, as the platform scales further across enterprise legal and professional services environments. Key Responsibilities Lead and deliver full commercial revenue and sales performance across core product offerings Build a predictable, board ready sales engine with clear metrics and accurate forecasting Embed disciplined sales processes, CRM rigour, performance management and sales cadence Lead enterprise go to market strategy for new product launches and value based pricing Drive multi product growth through cross sell, bundling and targeted new customer acquisition Work closely with the Head of Partnerships on partner influenced commercial opportunities Leadership Profile and Experience Required Proven experience scaling ARR in enterprise B2B subscription businesses Demonstrable track record of scaling a business from circa £5m to £25m+ ARR, with accountability for growth outcomes Strong sales leadership experience, including forecasting discipline, pipeline management and team development Experience selling high value, non tangible subscriptions into complex, enterprise environments Track record of leading go to market strategy for new products and multi product platforms Experience selling into legal buyers is strongly preferred; adjacent enterprise B2B content, data, research or specialist SaaS experience will be considered Location and Working Pattern - London This role is based in London. A minimum of two days per week in the office is expected initially, with flexibility thereafter. How to apply This role is being handled by our talent partner, HansonSearch. If you have the relevant experience and would like to be considered, please contact with your CV and a short overview of your relevant experience. Hanson Search will coordinate next steps and initial conversations. FromCounsel and Hanson Search are committed to equality of opportunity for all. Apply for this position If you are interested in finding out more about, or in applying for, this exciting opportunity, please send your CV, together with a covering letter referencing the job title you're applying for in the subject line. FromCounsel Ltd is committed to protecting your privacy, we will process and hold your CV for 6 months. FromCounsel is an equal opportunities employer and a member of the Disability Confident scheme. Applicants must have the right to work in the UK without any restrictions.
Feb 19, 2026
Full time
Chief Sales Officer Opportunity at FromCounsel We are seeking a Chief Sales Officer to lead commercial growth at FromCounsel as we scale our premium legal knowledge and productivity platform into a multi-product enterprise business. This is a board-facing leadership role reporting directly to the CEO, working closely with the Head of Partnerships and senior leadership team. About FromCounsel - Legal Knowledge and Productivity Platform FromCounsel is trusted by leading law firms and in house legal teams in the UK and internationally. Our platform combines expert legal knowledge, automated documents and training, all underpinned by a rigorous editorial process with input from partner chambers. Our Corporate Knowledge product is used by over 90% of the UK's top law firms, Big Four legal teams and more than 160 organisations, and is trusted as a single source of truth for complex legal questions with exceptionally high retention. We have evolved into a multi product platform with automated document suites for M&A, share reorganisations and shareholders' agreements, supported by key AI distribution partnerships that extend how our knowledge is accessed and used. These enhancements support value based enterprise commercial conversations while the authoritative legal knowledge a tour core remains the foundation of the platform. The Chief Sales Officer Role The Chief Sales Officer will take full accountability for commercial revenue and sales performance across FromCounsel's core product offerings. You will build a predictable, board ready sales engine with strong forecasting, pipeline discipline and sales cadence. A key part of the role is leading enterprise go to market strategy, successfully taking new products to market and embedding them in both existing and new customer relationships. Commercial Growth and ARR Scaling Opportunity FromCounsel is delivering consistent commercial performance, with c.45% ARR growth and 32% growth in booked revenue, supported by exceptionally high customer retention, multi year contracts and built in price increases, resulting in negligible churn. The next phase will focus on product expansion, the continued rollout of value based pricing, and deeper penetration of the existing customer base, as the platform scales further across enterprise legal and professional services environments. Key Responsibilities Lead and deliver full commercial revenue and sales performance across core product offerings Build a predictable, board ready sales engine with clear metrics and accurate forecasting Embed disciplined sales processes, CRM rigour, performance management and sales cadence Lead enterprise go to market strategy for new product launches and value based pricing Drive multi product growth through cross sell, bundling and targeted new customer acquisition Work closely with the Head of Partnerships on partner influenced commercial opportunities Leadership Profile and Experience Required Proven experience scaling ARR in enterprise B2B subscription businesses Demonstrable track record of scaling a business from circa £5m to £25m+ ARR, with accountability for growth outcomes Strong sales leadership experience, including forecasting discipline, pipeline management and team development Experience selling high value, non tangible subscriptions into complex, enterprise environments Track record of leading go to market strategy for new products and multi product platforms Experience selling into legal buyers is strongly preferred; adjacent enterprise B2B content, data, research or specialist SaaS experience will be considered Location and Working Pattern - London This role is based in London. A minimum of two days per week in the office is expected initially, with flexibility thereafter. How to apply This role is being handled by our talent partner, HansonSearch. If you have the relevant experience and would like to be considered, please contact with your CV and a short overview of your relevant experience. Hanson Search will coordinate next steps and initial conversations. FromCounsel and Hanson Search are committed to equality of opportunity for all. Apply for this position If you are interested in finding out more about, or in applying for, this exciting opportunity, please send your CV, together with a covering letter referencing the job title you're applying for in the subject line. FromCounsel Ltd is committed to protecting your privacy, we will process and hold your CV for 6 months. FromCounsel is an equal opportunities employer and a member of the Disability Confident scheme. Applicants must have the right to work in the UK without any restrictions.
Partnerships and Philanthropy Advisor London, W2 (Hybrid working) with semi-regular travel to our centre in Manchester Who Are We? Nationally significant and focused on a fair and equal society, we are the LGBT Foundation, a charity supporting the needs of people who identify as lesbian, gay, bisexual, and trans. Serving over 40,000 people each year, we provide information to a further 200,000 individuals online, making us one of the most significant charities of our kind in the UK. We help all LGBT people achieve their full potential and aim to be here if you need us, living by our hashtag . Were looking for a Partnerships and Philanthropy Advisor to join us on a part-time, permanent basis, working 28 hours per week. The Benefits - ACTUAL Salary - £25,636 - 0.8 FTE - 28hrs (FTE Salary - £32,044 - 1.0FTE - 35hrs) - 26 days annual leave (pro rata), increasing by one day up to 31 days after five years service, plus bank holidays - Sector-leading 10% employers contributory pension - Staff counselling scheme - Cycle to Work / Technology Scheme - Season Ticket Loan - Free annual flu jab - Free VDU eye care test - Staff social budget - Dedicated training budget for each member of staff and support with Personal Development Plans - Relaxed dress code We're seeking applications from candidates residing in the Greater London area. We are in need of an experienced fundraiser to enhance our individual giving and corporate fundraising efforts in London. This role is pivotal as many of our supporters and partners are based in Greater London, allowing for more face-to-face interactions and showcasing the national impact of our work. You will have the chance to directly help improve the lives of LGBT people across the UK, contributing to initiatives with real social impact and adding meaningful, values-driven experience to your portfolio. Whats more, with part-time hours and hybrid working, youll be able to balance your professional commitments with your personal ones. So, if youre looking for a highly flexible role where your skills can make a genuine difference, read on and apply today. The Role As a Partnerships and Philanthropy Advisor, you will deliver increased income from corporates, individual giving (donations), legacies and fundraising events. Specifically focusing on corporate fundraising, you will ensure our members see the value from their gifts and our organisational offering. Contributing to individual giving activity, you will also be involved in appeals, mid-level donor schemes, and legacy awareness initiatives. You will help to shape four major giving campaigns each year, as well as two legacy awareness campaigns. Working with the Director of Fundraising & Marketing and the Marketing Manager, you will ensure campaigns remain on track and digital channels are actively engaged and driving campaign promotion. Additionally, you will: - Attract new donors through webinars and social channels - Support regular reporting on financial targets - Work with colleagues to reconcile income and update records - Assist with digital automation About You To be considered as a Partnerships and Philanthropy Advisor, you will need: - Experience stewarding donors, partners or clients, ideally within fundraising, sales or account management - Experience working with corporate partners or B2B relationships - Experience producing engaging written content for different audiences - Experience prospecting new opportunities and making approaches to potential supporters - Strong relationship-building and communication skills - Confidence in managing multiple partnerships and priorities at once - Excellent financial literacy - Good digital literacy, including CRM systems (e.g. Salesforce) or a willingness to learn - An understanding of fundraising practice and supporter care - An awareness of LGBT issues, equality and inclusion Other organisations may call this role Corporate Partnerships Officer, Fundraising Officer, Philanthropy Officer, Fundraising Partnerships Advisor, Corporate Fundraising Executive, or Development Officer. Webrecruit and the LGBT Foundation are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to join us as a Partnerships and Philanthropy Advisor, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. JBRP1_UKTJ
Feb 18, 2026
Full time
Partnerships and Philanthropy Advisor London, W2 (Hybrid working) with semi-regular travel to our centre in Manchester Who Are We? Nationally significant and focused on a fair and equal society, we are the LGBT Foundation, a charity supporting the needs of people who identify as lesbian, gay, bisexual, and trans. Serving over 40,000 people each year, we provide information to a further 200,000 individuals online, making us one of the most significant charities of our kind in the UK. We help all LGBT people achieve their full potential and aim to be here if you need us, living by our hashtag . Were looking for a Partnerships and Philanthropy Advisor to join us on a part-time, permanent basis, working 28 hours per week. The Benefits - ACTUAL Salary - £25,636 - 0.8 FTE - 28hrs (FTE Salary - £32,044 - 1.0FTE - 35hrs) - 26 days annual leave (pro rata), increasing by one day up to 31 days after five years service, plus bank holidays - Sector-leading 10% employers contributory pension - Staff counselling scheme - Cycle to Work / Technology Scheme - Season Ticket Loan - Free annual flu jab - Free VDU eye care test - Staff social budget - Dedicated training budget for each member of staff and support with Personal Development Plans - Relaxed dress code We're seeking applications from candidates residing in the Greater London area. We are in need of an experienced fundraiser to enhance our individual giving and corporate fundraising efforts in London. This role is pivotal as many of our supporters and partners are based in Greater London, allowing for more face-to-face interactions and showcasing the national impact of our work. You will have the chance to directly help improve the lives of LGBT people across the UK, contributing to initiatives with real social impact and adding meaningful, values-driven experience to your portfolio. Whats more, with part-time hours and hybrid working, youll be able to balance your professional commitments with your personal ones. So, if youre looking for a highly flexible role where your skills can make a genuine difference, read on and apply today. The Role As a Partnerships and Philanthropy Advisor, you will deliver increased income from corporates, individual giving (donations), legacies and fundraising events. Specifically focusing on corporate fundraising, you will ensure our members see the value from their gifts and our organisational offering. Contributing to individual giving activity, you will also be involved in appeals, mid-level donor schemes, and legacy awareness initiatives. You will help to shape four major giving campaigns each year, as well as two legacy awareness campaigns. Working with the Director of Fundraising & Marketing and the Marketing Manager, you will ensure campaigns remain on track and digital channels are actively engaged and driving campaign promotion. Additionally, you will: - Attract new donors through webinars and social channels - Support regular reporting on financial targets - Work with colleagues to reconcile income and update records - Assist with digital automation About You To be considered as a Partnerships and Philanthropy Advisor, you will need: - Experience stewarding donors, partners or clients, ideally within fundraising, sales or account management - Experience working with corporate partners or B2B relationships - Experience producing engaging written content for different audiences - Experience prospecting new opportunities and making approaches to potential supporters - Strong relationship-building and communication skills - Confidence in managing multiple partnerships and priorities at once - Excellent financial literacy - Good digital literacy, including CRM systems (e.g. Salesforce) or a willingness to learn - An understanding of fundraising practice and supporter care - An awareness of LGBT issues, equality and inclusion Other organisations may call this role Corporate Partnerships Officer, Fundraising Officer, Philanthropy Officer, Fundraising Partnerships Advisor, Corporate Fundraising Executive, or Development Officer. Webrecruit and the LGBT Foundation are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to join us as a Partnerships and Philanthropy Advisor, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. JBRP1_UKTJ
Job Title: Agricultural Account Manager Location: Nr Wooten Wawen Salary: £27,000 - £30,000 per annum (Dependent on Experience) Job Type: Full-Time, Permanent Are you an organised Administrator with a head for numbers? We are working exclusively with a our client nr to Wooten Wawen to find an Agricultural Account Manager. This is a varied role perfect for someone who enjoys a mix of finance, customer support, and detailed administration. About the Role: You will be a key part, supporting staff and ensuring the financial side of the business runs smoothly. You will handle daily contact with customers and field officers, ensuring accurate cash collection and providing regular updates. What's in it for you? Joining this team means more than just a competitive salary; it s about stability, a supportive environment, and a great work-life balance. Competitive Salary: Up to £30,000 per annum, reflecting your experience and the value you bring to the team. Generous Annual Leave: Enjoy 25 days holiday plus all bank holidays, giving you plenty of time to recharge. Secure Future: A 5% employer-matched pension scheme to help you plan for the long term. Stress-Free Commute: Free on-site parking in a beautiful rural setting near Wootton Wawen. Varied & Engaging Work: This isn't just data entry. You ll be the "go-to" person for customers and field staff, making every day different and rewarding. Growth & Support: Work within a collaborative environment where your "head for numbers" is genuinely appreciated and your contribution to the business's smooth running is visible every day. Work-Life Harmony: A permanent, full-time role providing the consistency and routine that allows you to enjoy your time outside of the office. Key Responsibilities: Credit Control: Managing customer accounts, chasing payments, and handling queries effectively. Financial Admin: Downloading bank receipts, reconciling them to sales ledgers, and communicating updates. Coordination: Liaising with abattoirs, hauliers, and field staff to coordinate sales information. Data Entry: Accurate manual entry of cattle ear tags, weights, grades, and pricing into the trading system. What You ll Need: Experience: Previous experience in an administrative or office-based role is essential. Skills: Strong numerical skills and confidence with IT systems (Microsoft Office & CRM). Attribute: A flexible approach to work you must be willing to help with ad-hoc duties and provide holiday cover when needed. Number loving: Strong numerical skills with excellent attention to detail Account Management: Ability to manage customer accounts, follow-up payments, and handle queries effectively Desirable: Experience within the farming industry or a farming background is advantageous but not essential. &#(phone number removed); Ready to Apply? We re reviewing CVs for this Credit Control Administrator early applications are encouraged. &#(phone number removed); (url removed) &#(phone number removed); (phone number removed) (Alcester) (phone number removed) (Redditch) Follow Arden Personnel on Facebook, Instagram & LinkedIn for live vacancies. &#(phone number removed); About Arden Personnel We recruit across Redditch, Bromsgrove, Studley, Henley in Arden, Evesham, Alcester, Bidford on Avon, Leamington Spa, Warwick & Stratford upon Avon. We re an equal opportunities employer, placing talent across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. &#(phone number removed); Your next opportunity could be just a call or click away.
Feb 17, 2026
Full time
Job Title: Agricultural Account Manager Location: Nr Wooten Wawen Salary: £27,000 - £30,000 per annum (Dependent on Experience) Job Type: Full-Time, Permanent Are you an organised Administrator with a head for numbers? We are working exclusively with a our client nr to Wooten Wawen to find an Agricultural Account Manager. This is a varied role perfect for someone who enjoys a mix of finance, customer support, and detailed administration. About the Role: You will be a key part, supporting staff and ensuring the financial side of the business runs smoothly. You will handle daily contact with customers and field officers, ensuring accurate cash collection and providing regular updates. What's in it for you? Joining this team means more than just a competitive salary; it s about stability, a supportive environment, and a great work-life balance. Competitive Salary: Up to £30,000 per annum, reflecting your experience and the value you bring to the team. Generous Annual Leave: Enjoy 25 days holiday plus all bank holidays, giving you plenty of time to recharge. Secure Future: A 5% employer-matched pension scheme to help you plan for the long term. Stress-Free Commute: Free on-site parking in a beautiful rural setting near Wootton Wawen. Varied & Engaging Work: This isn't just data entry. You ll be the "go-to" person for customers and field staff, making every day different and rewarding. Growth & Support: Work within a collaborative environment where your "head for numbers" is genuinely appreciated and your contribution to the business's smooth running is visible every day. Work-Life Harmony: A permanent, full-time role providing the consistency and routine that allows you to enjoy your time outside of the office. Key Responsibilities: Credit Control: Managing customer accounts, chasing payments, and handling queries effectively. Financial Admin: Downloading bank receipts, reconciling them to sales ledgers, and communicating updates. Coordination: Liaising with abattoirs, hauliers, and field staff to coordinate sales information. Data Entry: Accurate manual entry of cattle ear tags, weights, grades, and pricing into the trading system. What You ll Need: Experience: Previous experience in an administrative or office-based role is essential. Skills: Strong numerical skills and confidence with IT systems (Microsoft Office & CRM). Attribute: A flexible approach to work you must be willing to help with ad-hoc duties and provide holiday cover when needed. Number loving: Strong numerical skills with excellent attention to detail Account Management: Ability to manage customer accounts, follow-up payments, and handle queries effectively Desirable: Experience within the farming industry or a farming background is advantageous but not essential. &#(phone number removed); Ready to Apply? We re reviewing CVs for this Credit Control Administrator early applications are encouraged. &#(phone number removed); (url removed) &#(phone number removed); (phone number removed) (Alcester) (phone number removed) (Redditch) Follow Arden Personnel on Facebook, Instagram & LinkedIn for live vacancies. &#(phone number removed); About Arden Personnel We recruit across Redditch, Bromsgrove, Studley, Henley in Arden, Evesham, Alcester, Bidford on Avon, Leamington Spa, Warwick & Stratford upon Avon. We re an equal opportunities employer, placing talent across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. &#(phone number removed); Your next opportunity could be just a call or click away.
About our Organisation The Soil Association, formed in 1946, is the only UK charity which works across the spectrum of human health, the environment and animal welfare. That s because we cannot tackle these issues in isolation. We campaign for change, we support farming innovation, we serve healthy food in communities, we support and grow the organic market, and we protect forests. We couldn't do any of this without our supporters, partners, donors and dedicated staff. We make a difference in the world where it s needed the most. About the Opportunity Join our ambitious fundraising team and play a vital role in retaining and developing supporters to raise income for the Charity. You ll have a passion for donor centric communications and enjoy working across multi-channel campaigns. You ll bring fundraising experience in excellent supporter stewardship and writing for different supporter audiences across both print and digital formats. About You You've gained experience within a fundraising team and have knowledge about the needs of charitable donors. Understanding of a CRM or database is essential in order to deliver supporter journeys and manage donor data. You'll have worked in a similar role previously where you've written for a variety of supporter audiences across multiple channels. Experience of end of end project management for delivering a printed magazine is essential, as this is a large part of this role. As well as working knowledge of email marketing tools and analytics. Our Benefits We offer a range of financial and lifestyle benefits to all our employees, including: 27 days annual holiday increasing to 30 days with length of service plus bank holidays (pro rata for part time) Pension scheme with ethical investment options and employer contribution increasing with length of service Free membership of the Soil Association and discounts on organic produce Volunteer days to give back to the local community or support green initiatives Family friendly policies and flexible working Cycle to work scheme Sociable and engaging workplace of professionals that share a passion for healthy, sustainable lifestyle and produce. To Apply Click apply now to submit your application form. Please note we look at applications on arrival and reserve the right to close this vacancy early. Please check your junk/spam folder if you do not receive a confirmation email upon submitting your application. All candidates will subsequently receive an email to confirm whether they have made it through to interview stage. For any queries, please contact us. Please note we do not accept CVs or Cover Letters. We know the value of diversity in nature and want it in our organisation. We recognise that diverse backgrounds and experiences will bring a fresh perspective to our work. If you're not sure about applying, please get in touch with us for a chat. Thank you for your interest in supporting our work at the Soil Association.
Feb 16, 2026
Full time
About our Organisation The Soil Association, formed in 1946, is the only UK charity which works across the spectrum of human health, the environment and animal welfare. That s because we cannot tackle these issues in isolation. We campaign for change, we support farming innovation, we serve healthy food in communities, we support and grow the organic market, and we protect forests. We couldn't do any of this without our supporters, partners, donors and dedicated staff. We make a difference in the world where it s needed the most. About the Opportunity Join our ambitious fundraising team and play a vital role in retaining and developing supporters to raise income for the Charity. You ll have a passion for donor centric communications and enjoy working across multi-channel campaigns. You ll bring fundraising experience in excellent supporter stewardship and writing for different supporter audiences across both print and digital formats. About You You've gained experience within a fundraising team and have knowledge about the needs of charitable donors. Understanding of a CRM or database is essential in order to deliver supporter journeys and manage donor data. You'll have worked in a similar role previously where you've written for a variety of supporter audiences across multiple channels. Experience of end of end project management for delivering a printed magazine is essential, as this is a large part of this role. As well as working knowledge of email marketing tools and analytics. Our Benefits We offer a range of financial and lifestyle benefits to all our employees, including: 27 days annual holiday increasing to 30 days with length of service plus bank holidays (pro rata for part time) Pension scheme with ethical investment options and employer contribution increasing with length of service Free membership of the Soil Association and discounts on organic produce Volunteer days to give back to the local community or support green initiatives Family friendly policies and flexible working Cycle to work scheme Sociable and engaging workplace of professionals that share a passion for healthy, sustainable lifestyle and produce. To Apply Click apply now to submit your application form. Please note we look at applications on arrival and reserve the right to close this vacancy early. Please check your junk/spam folder if you do not receive a confirmation email upon submitting your application. All candidates will subsequently receive an email to confirm whether they have made it through to interview stage. For any queries, please contact us. Please note we do not accept CVs or Cover Letters. We know the value of diversity in nature and want it in our organisation. We recognise that diverse backgrounds and experiences will bring a fresh perspective to our work. If you're not sure about applying, please get in touch with us for a chat. Thank you for your interest in supporting our work at the Soil Association.
The Chief Product & Marketing Officer (CPMO) is an Executive Committee role with accountability for shaping and delivering Kroo's product and commercial strategy, driving sustainable revenue growth, profitability, and overall commercial performance across lending, deposits, and current accounts. The CPMO will own the development and execution of a coherent end-to-end commercial plan, bringing together product, pricing, distribution, and go-to-market execution to drive sustainable growth across customer segments, while operating within the bank's risk appetite, regulatory framework, and budget. The role will provide clear executive leadership across product (specifically organic lending, deposits, and current accounts) and marketing functions, ensuring effective prioritisation, governance, performance management and delivery discipline. Key responsibilities Product strategy and governance Continue to develop a compelling differentiated vision for the bank, and inspire Kroo's people to make it happen. Provide executive leadership for the Product function, overseeing product strategy and lifecycle management across deposits, lending, payments, and related services - ensuring product strategy and roadmap support Kroo's commercial objectives and customer proposition. Develop close partnerships with engineering, design, QA, and other functions to pursue optimised ways of working and high quality delivery. Develop market and customer research, define segment strategies, value propositions, and go-to-market plans, ensuring propositions are competitive, differentiated, and economically sound Develop strategic partnerships to expand reach, capabilities, and revenue streams, evaluating fintech, platform, and ecosystem opportunities Strengthen end-to-end product governance, including product lifecycle management, prioritisation, change control and delivery outcomes. Ensure the product roadmap is appropriately resourced, sequenced and controlled, balancing delivery pace with operational readiness and regulatory compliance. Commercial strategy and planning Lead the development and execution of Kroo's commercial strategy, ensuring alignment to the Bank's overall strategic plan and financial targets. Identify growth opportunities across products, segments, and channels Own the annual commercial plan and medium-term outlook covering revenue, margin, product performance and customer propositions. Ensure the Bank operates with strong commercial governance, including pricing, margin management, product profitability and investment prioritisation. Develop close partnerships with the Chief Operating Officer, Chief Risk Officer, Chief Finance Officer and relevant committees. Lending leadership and portfolio growth Provide executive oversight of the Lending function including strategy, origination performance, pricing / mergin proposition development and portfolio growth. Drive disciplined lending growth aligned to the Bank's risk appetite. Ensure robust monitoring of lending performance, including portfolio metrics across margin / yield, arrears, recoveries, impairments and early warning indicators, driving discipled cost-to-income outcomes through commercial efficiency strategies. Support the continued development of lending products and distribution approaches, with appropriate operational and control frameworks. Marketing Marketing & Brand Leadership Lead all marketing functions: brand, product marketing, and CRM Define, scale and protect the bank's brand, value proposition and customer promise Own and develop the bank's go- to market strategy for products (and services), Design, implement and oversee execution of bank wide marketing strategy, leading acquisition / performance marketing / partnerships and channel optimization Partner with Risk, Operations, and Compliance. Ensure marketing effectiveness through KPIs, ROI, attribution, analytics and executive reporting Performance management, MI and reporting Ensure strong management information and reporting frameworks across products (lending, deposits, accounts) and marketing. lProvide timely and high-quality ExCo and Board reporting on commercial performance, pipeline and delivery of strategic initiatives. Ensure effective identification and escalation of commercial risks and issues. Executive leadership and wider governance Act as a senior leader of Kroo Bank, contributing to the Bank's overall strategy, culture and performance. Represent the division in internal governance forums, committees and Board discussions as required. Ensure effective collaboration with Finance & Legal, Risk & Compliance, Technology, People and Operations to deliver the Bank's objectives. Build, develop and retain a high-performing commercial team with appropriate capability and succession planning. Digital & Challenger Banking Senior commercial and product leadership experience within a digital bank, challenger bank, fintech, or technology-led financial services business. Proven track record scaling customer growth and revenues. Hands-on experience operating in a fully regulated UK banking environment (PRA / FCA). Early-Stage to Scale-Up Growth Experience building commercial engines in high-growth environments with limited legacy infrastructure. Ability to move from MVP propositions to scaled, repeatable revenue models. Comfortable balancing experimentation with regulatory discipline. Product-Led Growth Strong background in product-led growth for consumer and / or SME banking products (current accounts, savings, lending). Experience monetising free or low-fee propositions through adjacencies (interest margin, lending, partnerships). Deep understanding of customer behaviour. Pricing, Unit Economics & Sustainability Expertise in unit economics, contribution margin, and lifetime value modelling. Experience managing net interest margin, funding costs, and deposit growth. Proven ability to drive sustainable economics without eroding customer trust. Data-Driven Commercial Decisioning Competent use of data, experimentation, and cohort analysis to drive growth and optimisation. Experience partnering closely with data and engineering teams. Go-to-Market & Distribution Ownership of end-to-end go-to-market for financial products. Experience optimising acquisition channels, onboarding, and conversion funnels. Familiarity with growth marketing and partnerships. Risk, Regulation & Conduct Strong understanding of credit risk, conduct risk, and regulatory obligations in banking. Experience embedding risk and compliance into commercial decision-making. Leadership Style & Capabilities Builder mindset: comfortable designing structure, processes, and teams. Highly collaborative. Clear communicator able to engage regulators, investors, and boards. Comfortable being hands-on while scaling teams and capability.
Feb 15, 2026
Full time
The Chief Product & Marketing Officer (CPMO) is an Executive Committee role with accountability for shaping and delivering Kroo's product and commercial strategy, driving sustainable revenue growth, profitability, and overall commercial performance across lending, deposits, and current accounts. The CPMO will own the development and execution of a coherent end-to-end commercial plan, bringing together product, pricing, distribution, and go-to-market execution to drive sustainable growth across customer segments, while operating within the bank's risk appetite, regulatory framework, and budget. The role will provide clear executive leadership across product (specifically organic lending, deposits, and current accounts) and marketing functions, ensuring effective prioritisation, governance, performance management and delivery discipline. Key responsibilities Product strategy and governance Continue to develop a compelling differentiated vision for the bank, and inspire Kroo's people to make it happen. Provide executive leadership for the Product function, overseeing product strategy and lifecycle management across deposits, lending, payments, and related services - ensuring product strategy and roadmap support Kroo's commercial objectives and customer proposition. Develop close partnerships with engineering, design, QA, and other functions to pursue optimised ways of working and high quality delivery. Develop market and customer research, define segment strategies, value propositions, and go-to-market plans, ensuring propositions are competitive, differentiated, and economically sound Develop strategic partnerships to expand reach, capabilities, and revenue streams, evaluating fintech, platform, and ecosystem opportunities Strengthen end-to-end product governance, including product lifecycle management, prioritisation, change control and delivery outcomes. Ensure the product roadmap is appropriately resourced, sequenced and controlled, balancing delivery pace with operational readiness and regulatory compliance. Commercial strategy and planning Lead the development and execution of Kroo's commercial strategy, ensuring alignment to the Bank's overall strategic plan and financial targets. Identify growth opportunities across products, segments, and channels Own the annual commercial plan and medium-term outlook covering revenue, margin, product performance and customer propositions. Ensure the Bank operates with strong commercial governance, including pricing, margin management, product profitability and investment prioritisation. Develop close partnerships with the Chief Operating Officer, Chief Risk Officer, Chief Finance Officer and relevant committees. Lending leadership and portfolio growth Provide executive oversight of the Lending function including strategy, origination performance, pricing / mergin proposition development and portfolio growth. Drive disciplined lending growth aligned to the Bank's risk appetite. Ensure robust monitoring of lending performance, including portfolio metrics across margin / yield, arrears, recoveries, impairments and early warning indicators, driving discipled cost-to-income outcomes through commercial efficiency strategies. Support the continued development of lending products and distribution approaches, with appropriate operational and control frameworks. Marketing Marketing & Brand Leadership Lead all marketing functions: brand, product marketing, and CRM Define, scale and protect the bank's brand, value proposition and customer promise Own and develop the bank's go- to market strategy for products (and services), Design, implement and oversee execution of bank wide marketing strategy, leading acquisition / performance marketing / partnerships and channel optimization Partner with Risk, Operations, and Compliance. Ensure marketing effectiveness through KPIs, ROI, attribution, analytics and executive reporting Performance management, MI and reporting Ensure strong management information and reporting frameworks across products (lending, deposits, accounts) and marketing. lProvide timely and high-quality ExCo and Board reporting on commercial performance, pipeline and delivery of strategic initiatives. Ensure effective identification and escalation of commercial risks and issues. Executive leadership and wider governance Act as a senior leader of Kroo Bank, contributing to the Bank's overall strategy, culture and performance. Represent the division in internal governance forums, committees and Board discussions as required. Ensure effective collaboration with Finance & Legal, Risk & Compliance, Technology, People and Operations to deliver the Bank's objectives. Build, develop and retain a high-performing commercial team with appropriate capability and succession planning. Digital & Challenger Banking Senior commercial and product leadership experience within a digital bank, challenger bank, fintech, or technology-led financial services business. Proven track record scaling customer growth and revenues. Hands-on experience operating in a fully regulated UK banking environment (PRA / FCA). Early-Stage to Scale-Up Growth Experience building commercial engines in high-growth environments with limited legacy infrastructure. Ability to move from MVP propositions to scaled, repeatable revenue models. Comfortable balancing experimentation with regulatory discipline. Product-Led Growth Strong background in product-led growth for consumer and / or SME banking products (current accounts, savings, lending). Experience monetising free or low-fee propositions through adjacencies (interest margin, lending, partnerships). Deep understanding of customer behaviour. Pricing, Unit Economics & Sustainability Expertise in unit economics, contribution margin, and lifetime value modelling. Experience managing net interest margin, funding costs, and deposit growth. Proven ability to drive sustainable economics without eroding customer trust. Data-Driven Commercial Decisioning Competent use of data, experimentation, and cohort analysis to drive growth and optimisation. Experience partnering closely with data and engineering teams. Go-to-Market & Distribution Ownership of end-to-end go-to-market for financial products. Experience optimising acquisition channels, onboarding, and conversion funnels. Familiarity with growth marketing and partnerships. Risk, Regulation & Conduct Strong understanding of credit risk, conduct risk, and regulatory obligations in banking. Experience embedding risk and compliance into commercial decision-making. Leadership Style & Capabilities Builder mindset: comfortable designing structure, processes, and teams. Highly collaborative. Clear communicator able to engage regulators, investors, and boards. Comfortable being hands-on while scaling teams and capability.
B2B Legal Knowledge SaaS Platform - Built by lawyers for Layers We are seeking a Chief Sales Officer to lead commercial growth for our client as they scale a premium legal knowledge and productivity platform into a multi-product enterprise business. This board-facing leadership role reports directly to the CEO. From the outset, you will work closely with the Head of Partnerships and the senior leadership team to drive the next phase of growth. About the Business Our client occupies a distinctive position within the legal market. The platform combines proprietary intellectual property with exclusive partnerships with leading barristers' chambers. As a result, customers access authoritative legal expertise that competitors cannot replicate. Consequently, the business benefits from a highly defensible and differentiated value proposition. Moreover, the company continues to reinvest heavily in product development. This commitment includes AI-enabled partnerships that enhance usage, deepen customer value and support long term subscription growth. The Chief Sales Officer Role Reporting directly to the CEO, the Chief Sales Officer takes full accountability for commercial revenue and overall sales performance. In close collaboration with the Head of Partnerships and the wider leadership team, you will define and deliver the company's next phase of commercial growth. At present, the business is achieving strong and sustained performance, with approximately 45% ARR growth and 32% growth in booked revenue. This momentum stems from exceptionally high customer retention, multi year contracts and built in price increases. At the same time, the business maintains negligible churn. Looking ahead, growth will increasingly come from new product launches, value based pricing and deeper penetration of the existing customer base. Meanwhile, the platform will continue to scale across enterprise legal and professional services environments. Commercial Growth and ARR Scaling Opportunity The company created this role to professionalise and scale the commercial function. In response, you will build a predictable, board ready sales engine, improve forecasting accuracy and strengthen pipeline discipline. In addition, you will establish a clear and consistent operating rhythm across the sales organisation. Critically, you will lead the enterprise go to market strategy. This responsibility includes taking new products to market and defining how pricing, packaging, cross sell and bundling operate across a complex and sophisticated customer base. Enterprise Go-to-Market Strategy and Multi-Product Sales As the business evolves from a flagship product model into a multi product platform, the Chief Sales Officer will shape enterprise go to market strategy and long term commercial growth. In particular, you will work closely with the Head of Partnerships to unlock partner led and AI enabled commercial opportunities. At the same time, you will define how new products are positioned, priced and sold to senior legal and enterprise buyers. Key Responsibilities of the Chief Sales Officer Own and deliver commercial revenue growth with direct accountability for ARR Build a predictable, board ready sales engine with strong pipeline visibility and accurate forecasting Embed disciplined sales processes, CRM rigour, performance management and sales cadence Lead enterprise go to market strategy for new product launches and value based pricing models Drive multi product growth through cross sell, bundling and targeted new customer acquisition Work closely with the Head of Partnerships on partner led and AI enabled commercial opportunities Leadership Profile and Experience Required Proven ARR scaling in enterprise B2B subscription businesses Demonstrable experience scaling a business from circa £8m to £20m+ ARR with clear ownership of growth outcomes Strong sales leadership credentials, including forecasting discipline, pipeline management and team development Experience selling high value, non tangible subscriptions into complex, multi stakeholder enterprise environments Track record of leading go to market strategy for new products and multi product platforms Experience selling into legal buyers is strongly preferred; adjacent enterprise B2B content, data, research or specialist SaaS experience will be considered where transferability is clear Location and Working Pattern London based, with a minimum of two days per week in the office and flexibility thereafter. Appointing a Chief Sales Officer This appointment reflects the increasing demand for senior commercial leadership as B2B SaaS and AI enabled platforms scale beyond founder led sales and into enterprise, multi product growth. The Chief Sales Officer will play a central role in shaping the company's commercial trajectory over the next phase of expansion. Candidates with relevant experience who are interested in the role are invited to get in touch with our team via the form below, including a copy of their CV. Hanson Search is a globally recognised, award winning talent advisory and headhunting consultancy. Our expertise lies in building successful ventures worldwide through our recruitment, interim and executive search in communications, sustainability, public affairs and policy, digital marketing and sales and commercial. We are committed to equality of opportunity for all. You can access our Diversity and Inclusion Policy here.
Feb 13, 2026
Full time
B2B Legal Knowledge SaaS Platform - Built by lawyers for Layers We are seeking a Chief Sales Officer to lead commercial growth for our client as they scale a premium legal knowledge and productivity platform into a multi-product enterprise business. This board-facing leadership role reports directly to the CEO. From the outset, you will work closely with the Head of Partnerships and the senior leadership team to drive the next phase of growth. About the Business Our client occupies a distinctive position within the legal market. The platform combines proprietary intellectual property with exclusive partnerships with leading barristers' chambers. As a result, customers access authoritative legal expertise that competitors cannot replicate. Consequently, the business benefits from a highly defensible and differentiated value proposition. Moreover, the company continues to reinvest heavily in product development. This commitment includes AI-enabled partnerships that enhance usage, deepen customer value and support long term subscription growth. The Chief Sales Officer Role Reporting directly to the CEO, the Chief Sales Officer takes full accountability for commercial revenue and overall sales performance. In close collaboration with the Head of Partnerships and the wider leadership team, you will define and deliver the company's next phase of commercial growth. At present, the business is achieving strong and sustained performance, with approximately 45% ARR growth and 32% growth in booked revenue. This momentum stems from exceptionally high customer retention, multi year contracts and built in price increases. At the same time, the business maintains negligible churn. Looking ahead, growth will increasingly come from new product launches, value based pricing and deeper penetration of the existing customer base. Meanwhile, the platform will continue to scale across enterprise legal and professional services environments. Commercial Growth and ARR Scaling Opportunity The company created this role to professionalise and scale the commercial function. In response, you will build a predictable, board ready sales engine, improve forecasting accuracy and strengthen pipeline discipline. In addition, you will establish a clear and consistent operating rhythm across the sales organisation. Critically, you will lead the enterprise go to market strategy. This responsibility includes taking new products to market and defining how pricing, packaging, cross sell and bundling operate across a complex and sophisticated customer base. Enterprise Go-to-Market Strategy and Multi-Product Sales As the business evolves from a flagship product model into a multi product platform, the Chief Sales Officer will shape enterprise go to market strategy and long term commercial growth. In particular, you will work closely with the Head of Partnerships to unlock partner led and AI enabled commercial opportunities. At the same time, you will define how new products are positioned, priced and sold to senior legal and enterprise buyers. Key Responsibilities of the Chief Sales Officer Own and deliver commercial revenue growth with direct accountability for ARR Build a predictable, board ready sales engine with strong pipeline visibility and accurate forecasting Embed disciplined sales processes, CRM rigour, performance management and sales cadence Lead enterprise go to market strategy for new product launches and value based pricing models Drive multi product growth through cross sell, bundling and targeted new customer acquisition Work closely with the Head of Partnerships on partner led and AI enabled commercial opportunities Leadership Profile and Experience Required Proven ARR scaling in enterprise B2B subscription businesses Demonstrable experience scaling a business from circa £8m to £20m+ ARR with clear ownership of growth outcomes Strong sales leadership credentials, including forecasting discipline, pipeline management and team development Experience selling high value, non tangible subscriptions into complex, multi stakeholder enterprise environments Track record of leading go to market strategy for new products and multi product platforms Experience selling into legal buyers is strongly preferred; adjacent enterprise B2B content, data, research or specialist SaaS experience will be considered where transferability is clear Location and Working Pattern London based, with a minimum of two days per week in the office and flexibility thereafter. Appointing a Chief Sales Officer This appointment reflects the increasing demand for senior commercial leadership as B2B SaaS and AI enabled platforms scale beyond founder led sales and into enterprise, multi product growth. The Chief Sales Officer will play a central role in shaping the company's commercial trajectory over the next phase of expansion. Candidates with relevant experience who are interested in the role are invited to get in touch with our team via the form below, including a copy of their CV. Hanson Search is a globally recognised, award winning talent advisory and headhunting consultancy. Our expertise lies in building successful ventures worldwide through our recruitment, interim and executive search in communications, sustainability, public affairs and policy, digital marketing and sales and commercial. We are committed to equality of opportunity for all. You can access our Diversity and Inclusion Policy here.
Admissions Officer Are you ready to take your Higher Education admissions experience to the next level? As an Admissions Officer, you will be instrumental in supporting the marketing to attract prospective students and guiding them through the admissions journey. This is a fantastic opportunity to join a dynamic organisation and make a real impact in higher education. Your admission skills will help shape student pathways while offering you personal growth and career development. As this is a standalone Admissions Officer position, you must have previous experience working within Admissions in the higher Education sector. Admissions Officer Responsibilities This position will involve, but will not be limited to: Managing the entire admissions process, from initial contact to enrolment, ensuring a smooth candidate experience. Following up leads and contacts promptly to maximise recruitment potential. Processing student admission documents accurately and liaising with applicants and staff to coordinate interviews and assessments. Maintaining up-to-date knowledge of academic programmes, entry requirements, eligibility criteria, and fee structures to provide accurate information. Responding to student queries in a timely, professional manner across multiple channels. Managing the CRM system to track applications, maintain leads, and generate reports. Attending external events such as open days and fairs, including weekend commitments, to promote the training institution. Facilitating communication between applicants and the senior team to support effective decision-making. Assisting with other tasks as required in this fast-paced, client-facing environment. Admissions Officer Rewards Full-time, permanent position with opportunities for development. Flexible, friendly, and collaborative work environment. Opportunity to engage with a variety of external events and possibly international travel. Car parking available onsite, with travel required for events. Support for your professional growth and career progression. The Company Our client operates within the higher education sector and is recognised for its innovative approach and commitment to student success. The organisation prides itself on a welcoming culture that values teamwork, ambition, and development. With a focus on excellence and long-term success, this organisation is dedicated to helping both staff and students thrive in a motivating setting. Admissions Officer Experience Essentials Proven experience working in admissions within a higher education setting is essential. Experience in marketing for the recruitment of new students. Excellent written and verbal communication skills, confident on the telephone. Strong organisational skills with the ability to manage multiple tasks independently. Proficiency with MS Office Suite and quick learning of new CRM systems. Full clean UK driving licence and access to a vehicle for event attendance. Ability to travel occasionally, including weekends (time-in-lieu provided). Location This role is based in South Oxfordshire. This is a fully office-based role requiring you to be in Oxford 5 days per week. Candidates must have a full UK drivers license and access to a vehicle for travel purposes. Action If you have Higher Education Admissions experience and would like to find out more about this excellent opportunity, then please apply online today! We will review and respond to all applications. Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.
Feb 12, 2026
Full time
Admissions Officer Are you ready to take your Higher Education admissions experience to the next level? As an Admissions Officer, you will be instrumental in supporting the marketing to attract prospective students and guiding them through the admissions journey. This is a fantastic opportunity to join a dynamic organisation and make a real impact in higher education. Your admission skills will help shape student pathways while offering you personal growth and career development. As this is a standalone Admissions Officer position, you must have previous experience working within Admissions in the higher Education sector. Admissions Officer Responsibilities This position will involve, but will not be limited to: Managing the entire admissions process, from initial contact to enrolment, ensuring a smooth candidate experience. Following up leads and contacts promptly to maximise recruitment potential. Processing student admission documents accurately and liaising with applicants and staff to coordinate interviews and assessments. Maintaining up-to-date knowledge of academic programmes, entry requirements, eligibility criteria, and fee structures to provide accurate information. Responding to student queries in a timely, professional manner across multiple channels. Managing the CRM system to track applications, maintain leads, and generate reports. Attending external events such as open days and fairs, including weekend commitments, to promote the training institution. Facilitating communication between applicants and the senior team to support effective decision-making. Assisting with other tasks as required in this fast-paced, client-facing environment. Admissions Officer Rewards Full-time, permanent position with opportunities for development. Flexible, friendly, and collaborative work environment. Opportunity to engage with a variety of external events and possibly international travel. Car parking available onsite, with travel required for events. Support for your professional growth and career progression. The Company Our client operates within the higher education sector and is recognised for its innovative approach and commitment to student success. The organisation prides itself on a welcoming culture that values teamwork, ambition, and development. With a focus on excellence and long-term success, this organisation is dedicated to helping both staff and students thrive in a motivating setting. Admissions Officer Experience Essentials Proven experience working in admissions within a higher education setting is essential. Experience in marketing for the recruitment of new students. Excellent written and verbal communication skills, confident on the telephone. Strong organisational skills with the ability to manage multiple tasks independently. Proficiency with MS Office Suite and quick learning of new CRM systems. Full clean UK driving licence and access to a vehicle for event attendance. Ability to travel occasionally, including weekends (time-in-lieu provided). Location This role is based in South Oxfordshire. This is a fully office-based role requiring you to be in Oxford 5 days per week. Candidates must have a full UK drivers license and access to a vehicle for travel purposes. Action If you have Higher Education Admissions experience and would like to find out more about this excellent opportunity, then please apply online today! We will review and respond to all applications. Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.
Who We Are The Lyric Theatre enjoys a special place within Northern Ireland s artistic landscape. As a prolific production house, the Lyric is the beating cultural heart of Northern Ireland inspiring and entertaining audiences with both new and established plays and helping to launch the careers of some of our most famous actors, directors, and playwrights. The Lyric is a playhouse for all. We are a shared civic space for artists and audiences alike; a creative hub for theatre-making, nurturing talent and promoting the critical role of the arts in society Purpose of the Post The Fundraising Manager is a senior operational role within the theatre s Development and Marketing team, responsible for the effective delivery and implementation of the Lyric s fundraising activity. Working closely with the Head of Development& Marketing, the post holder will lead the day -to-day management of fundraising programmes across fundraising bodies, Trusts and Foundations, individual giving, corporate partnership and fundraising events, ensuring activity is well planned, delivered on time and meets agreed income and engagement objectives. The role will play a key delivery role in the Lyric s Fund for the Future fundraising initiative, supporting campaign implementation, donor stewardship and reporting, and helping to build sustainable, long -term income for the organisation. The Fundraising Manager will lead on fundraising events, manage and steward key donor and funder relationships, monitor income performance, and work collaboratively with colleagues across the organisation, particularly Creative Learning, Finance, Front of House and Production teams. Benefits Of course, We provide all the standard entitlements like an employer contributed pension and statutory pay for sickness, maternity, and paternity leave, but we also have some extras: • Additional paid day off for your birthday • Access to a free, confidential counselling service through our Employment Assistance Programme. Free beverages from our café/bar. • Discounted food from our café/bar. • Free tickets for Lyric productions. • Free period products in all bathrooms. Main Duties and Responsibilities FUNDRAISING • Deliver agreed fundraising plans and priorities, working closely with the Head of Development& Marketing. • Lead the day -to-day delivery of the Fund for the Future initiative, including donor stewardship, events, reporting and supporter engagement. • Manage the operational delivery of individual giving and membership activity, including Lyric+ Membership • Manage and steward a portfolio of donors, funders and sponsors, acting as day-to-day relationship lead as agreed. • Monitor, track and report on fundraising income and performance against agreed targets. • Manage fundraising pipelines, deadlines and project plans to ensure timely delivery. • Support the development, writing and submission of funding applications, sponsorship proposals and donor communications. • Work with the Finance department to ensure accurate allocation, coding and reporting of fundraising income, in line with best practice and compliance requirements. EVENT MANAGEMENT • Take operational lead on the planning and delivery of fundraising events, ensuring they are delivered to budget, schedule and agreed objectives. • Manage suppliers, logistics, budgets and internal stakeholders. • Monitor, track and report on event income, liaising with Finance on invoicing, cash donations and sponsorships. • Lead post -event evaluation and reporting, including income performance, return on investment and supporter engagement. SALES & MARKETING • Work closely with the Marketing team to deliver fundraising campaigns and communications. Manage communications for all donors and supporters, ensuring a high standard of stewardship. • Keep up-to-date with developments and best practice in fundraising within the charity and arts sectors. • Ensure all donor records are accurate, up to date and compliant with data protection legislation. Provide content and insight to support marketing activity, including funding success stories, impact reporting and donor recognition Personnel Specification Essential Criteria Either: • A degree-level qualification and a minimum of 3 years experience in fundraising, development, marketing or a related environment; OR • At least 4 years relevant professional experience in fundraising, development or income generation. • Proven experience of planning, managing and delivering fundraising activity with measurable outcomes. • First-class written and verbal communication skills, including experience of writing persuasive funding applications or donor communications. • Demonstrable ability to build and maintain relationships with people from all backgrounds, including excellent networking and stakeholder management skills. • Experience of event planning and delivery. • Experience of project management. • Strong organisational skills, with experience of managing multiple projects and deadlines. • High level of IT literacy, including CRM systems and Microsoft Office. • Competence in all marketing and CRM channels, such as DotDogital, LinkedIn and Craft CMS. Desirable Criteria • Proven track record in fundraising and donor stewardship. • Experience of contributing to or delivering a strategic or future-focused fundraising campaign. Experience of using Spektrix, including Opportunities and reporting. • Experience of working in, or strong interest in, theatre and the arts Location: Lyric Theatre, Belfast Contract Type : Permanent Hours: Working hours are 37.5 per week (excluding breaks). Salary : £31,500 - £34,500 (plus 3% pension contribution) per annum, dependent on experience You may also have experience in the following: Fundraising Engagement Manager, Fundraising Manager, Fundraiser, Engagement Manager, Fundraising Executive, Fundraising Officer, Fundraising Assistant, Fundraising Administrator, Charity, Third Sector, NFP, etc. REF-(Apply online only)
Feb 12, 2026
Full time
Who We Are The Lyric Theatre enjoys a special place within Northern Ireland s artistic landscape. As a prolific production house, the Lyric is the beating cultural heart of Northern Ireland inspiring and entertaining audiences with both new and established plays and helping to launch the careers of some of our most famous actors, directors, and playwrights. The Lyric is a playhouse for all. We are a shared civic space for artists and audiences alike; a creative hub for theatre-making, nurturing talent and promoting the critical role of the arts in society Purpose of the Post The Fundraising Manager is a senior operational role within the theatre s Development and Marketing team, responsible for the effective delivery and implementation of the Lyric s fundraising activity. Working closely with the Head of Development& Marketing, the post holder will lead the day -to-day management of fundraising programmes across fundraising bodies, Trusts and Foundations, individual giving, corporate partnership and fundraising events, ensuring activity is well planned, delivered on time and meets agreed income and engagement objectives. The role will play a key delivery role in the Lyric s Fund for the Future fundraising initiative, supporting campaign implementation, donor stewardship and reporting, and helping to build sustainable, long -term income for the organisation. The Fundraising Manager will lead on fundraising events, manage and steward key donor and funder relationships, monitor income performance, and work collaboratively with colleagues across the organisation, particularly Creative Learning, Finance, Front of House and Production teams. Benefits Of course, We provide all the standard entitlements like an employer contributed pension and statutory pay for sickness, maternity, and paternity leave, but we also have some extras: • Additional paid day off for your birthday • Access to a free, confidential counselling service through our Employment Assistance Programme. Free beverages from our café/bar. • Discounted food from our café/bar. • Free tickets for Lyric productions. • Free period products in all bathrooms. Main Duties and Responsibilities FUNDRAISING • Deliver agreed fundraising plans and priorities, working closely with the Head of Development& Marketing. • Lead the day -to-day delivery of the Fund for the Future initiative, including donor stewardship, events, reporting and supporter engagement. • Manage the operational delivery of individual giving and membership activity, including Lyric+ Membership • Manage and steward a portfolio of donors, funders and sponsors, acting as day-to-day relationship lead as agreed. • Monitor, track and report on fundraising income and performance against agreed targets. • Manage fundraising pipelines, deadlines and project plans to ensure timely delivery. • Support the development, writing and submission of funding applications, sponsorship proposals and donor communications. • Work with the Finance department to ensure accurate allocation, coding and reporting of fundraising income, in line with best practice and compliance requirements. EVENT MANAGEMENT • Take operational lead on the planning and delivery of fundraising events, ensuring they are delivered to budget, schedule and agreed objectives. • Manage suppliers, logistics, budgets and internal stakeholders. • Monitor, track and report on event income, liaising with Finance on invoicing, cash donations and sponsorships. • Lead post -event evaluation and reporting, including income performance, return on investment and supporter engagement. SALES & MARKETING • Work closely with the Marketing team to deliver fundraising campaigns and communications. Manage communications for all donors and supporters, ensuring a high standard of stewardship. • Keep up-to-date with developments and best practice in fundraising within the charity and arts sectors. • Ensure all donor records are accurate, up to date and compliant with data protection legislation. Provide content and insight to support marketing activity, including funding success stories, impact reporting and donor recognition Personnel Specification Essential Criteria Either: • A degree-level qualification and a minimum of 3 years experience in fundraising, development, marketing or a related environment; OR • At least 4 years relevant professional experience in fundraising, development or income generation. • Proven experience of planning, managing and delivering fundraising activity with measurable outcomes. • First-class written and verbal communication skills, including experience of writing persuasive funding applications or donor communications. • Demonstrable ability to build and maintain relationships with people from all backgrounds, including excellent networking and stakeholder management skills. • Experience of event planning and delivery. • Experience of project management. • Strong organisational skills, with experience of managing multiple projects and deadlines. • High level of IT literacy, including CRM systems and Microsoft Office. • Competence in all marketing and CRM channels, such as DotDogital, LinkedIn and Craft CMS. Desirable Criteria • Proven track record in fundraising and donor stewardship. • Experience of contributing to or delivering a strategic or future-focused fundraising campaign. Experience of using Spektrix, including Opportunities and reporting. • Experience of working in, or strong interest in, theatre and the arts Location: Lyric Theatre, Belfast Contract Type : Permanent Hours: Working hours are 37.5 per week (excluding breaks). Salary : £31,500 - £34,500 (plus 3% pension contribution) per annum, dependent on experience You may also have experience in the following: Fundraising Engagement Manager, Fundraising Manager, Fundraiser, Engagement Manager, Fundraising Executive, Fundraising Officer, Fundraising Assistant, Fundraising Administrator, Charity, Third Sector, NFP, etc. REF-(Apply online only)
Fundraising Officer Temporary, 1-3 months, likely to become permanent £15.38-£16.41 PAYE, plus holiday pay per hour (£30K-£32K FTE) 37.5 hours per week 2-3 days in Epsom office, then remote Interviews, w/c 16th, start w/c 23rd February Charity People are thrilled to be working with a health related charity who helping people living with a condition to regain confidence through workshops and community-based services. The charity have been around for over thirty years and have carried out some incredible work over this time. This is an exciting time to join this charity as they are going through a period of significant growth and are seeking a proactive and motivated Fundraising Officer to support the expansion of their individual giving and challenge events programmes. This is a fantastic opportunity for anyone with fundraising experience, you can really make this role your own and see the benefits day to day of the work the charity carries out. This role requires a self-starter, who can use their initiative to take charge and go out to achieve their fundraising activities. The team are brilliant, work collaboratively and flexibly, and really care about their staff and their services. It would be an excellent career development opportunity too. In this role, you will steward individual donors and event participants, develop supporter journeys, donor engagement, create engaging communications, and use data insights to strengthen engagement and retention. You will manage online fundraising platforms, support key fundraising campaigns, and play an important part in delivering their charity events. You will also collaborate closely with the Head of Fundraising, Marketing and Communications and help ensure accurate supporter data is maintained. I'm looking for someone with sound fundraising experience, strong organisation and communication skills, and a confident, positive approach. Experience with individual giving, supporter journeys and charity CRM's is essential. This role is initially a temporary role with the expectation to become permanent to the successful postholder fairly quickly. There is an urgent need for someone to be in post, so we are looking to move fast, with interviews week commencing the 16th February, and starting soon after. Please apply without delay, candidates are being sent on a rolling basis. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Feb 12, 2026
Seasonal
Fundraising Officer Temporary, 1-3 months, likely to become permanent £15.38-£16.41 PAYE, plus holiday pay per hour (£30K-£32K FTE) 37.5 hours per week 2-3 days in Epsom office, then remote Interviews, w/c 16th, start w/c 23rd February Charity People are thrilled to be working with a health related charity who helping people living with a condition to regain confidence through workshops and community-based services. The charity have been around for over thirty years and have carried out some incredible work over this time. This is an exciting time to join this charity as they are going through a period of significant growth and are seeking a proactive and motivated Fundraising Officer to support the expansion of their individual giving and challenge events programmes. This is a fantastic opportunity for anyone with fundraising experience, you can really make this role your own and see the benefits day to day of the work the charity carries out. This role requires a self-starter, who can use their initiative to take charge and go out to achieve their fundraising activities. The team are brilliant, work collaboratively and flexibly, and really care about their staff and their services. It would be an excellent career development opportunity too. In this role, you will steward individual donors and event participants, develop supporter journeys, donor engagement, create engaging communications, and use data insights to strengthen engagement and retention. You will manage online fundraising platforms, support key fundraising campaigns, and play an important part in delivering their charity events. You will also collaborate closely with the Head of Fundraising, Marketing and Communications and help ensure accurate supporter data is maintained. I'm looking for someone with sound fundraising experience, strong organisation and communication skills, and a confident, positive approach. Experience with individual giving, supporter journeys and charity CRM's is essential. This role is initially a temporary role with the expectation to become permanent to the successful postholder fairly quickly. There is an urgent need for someone to be in post, so we are looking to move fast, with interviews week commencing the 16th February, and starting soon after. Please apply without delay, candidates are being sent on a rolling basis. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Who Are They Theatre enjoys a special place within Northern Ireland s artistic landscape. As a prolific production house, their theatre is the beating cultural heart of Northern Ireland inspiring and entertaining audiences with both new and established plays and helping to launch the careers of some of their most famous actors, directors, and playwrights. This is a playhouse for all. They are a shared civic space for artists and audiences alike; a creative hub for theatre-making, nurturing talent and promoting the critical role of the arts in society Purpose of the Post The Fundraising Manager is a senior operational role within the theatre s Development and Marketing team, responsible for the effective delivery and implementation of the their fundraising activity. Working closely with the Head of Development& Marketing, the post holder will lead the day -to-day management of fundraising programmes across fundraising bodies, Trusts and Foundations, individual giving, corporate partnership and fundraising events, ensuring activity is well planned, delivered on time and meets agreed income and engagement objectives. The role will play a key delivery role in the their Fund for the Future fundraising initiative, supporting campaign implementation, donor stewardship and reporting, and helping to build sustainable, long -term income for the organisation. The Fundraising Manager will lead on fundraising events, manage and steward key donor and funder relationships, monitor income performance, and work collaboratively with colleagues across the organisation, particularly Creative Learning, Finance, Front of House and Production teams. Benefits Of course, They provide all the standard entitlements like an employer contributed pension and statutory pay for sickness, maternity, and paternity leave, but they also have some extras: • Additional paid day off for your birthday • Access to a free, confidential counselling service through their Employment Assistance Programme. Free beverages from their café/bar. • Discounted food from our café/bar. • Free tickets for Lyric productions. • Free period products in all bathrooms. Main Duties and Responsibilities FUNDRAISING • Deliver agreed fundraising plans and priorities, working closely with the Head of Development& Marketing. • Lead the day -to-day delivery of the Fund for the Future initiative, including donor stewardship, events, reporting and supporter engagement. • Manage the operational delivery of individual giving and membership activity, including their Membership • Manage and steward a portfolio of donors, funders and sponsors, acting as day-to-day relationship lead as agreed. • Monitor, track and report on fundraising income and performance against agreed targets. • Manage fundraising pipelines, deadlines and project plans to ensure timely delivery. • Support the development, writing and submission of funding applications, sponsorship proposals and donor communications. • Ensure accurate record keeping, compliance and reporting across all fundraising activity. • Work with the Finance department to ensure accurate allocation, coding and reporting of fundraising income, in line with best practice and compliance requirements. • Ensure all fundraising activity complies with GDPR, fundraising regulations and ethical standards. EVENT MANAGEMENT • Take operational lead on the planning and delivery of fundraising events, ensuring they are delivered to budget, schedule and agreed objectives. • Manage suppliers, logistics, budgets and internal stakeholders. • Monitor, track and report on event income, liaising with Finance on invoicing, cash donations and sponsorships. • Lead post -event evaluation and reporting, including income performance, return on investment and supporter engagement. SALES & MARKETING • Work closely with the Marketing team to deliver fundraising campaigns and communications. Manage communications for all donors and supporters, ensuring a high standard of stewardship. • Keep up-to-date with developments and best practice in fundraising within the charity and arts sectors. • Ensure all donor records are accurate, up to date and compliant with data protection legislation. Provide content and insight to support marketing activity, including funding success stories, impact reporting and donor recognition Personnel Specification Essential Criteria Either: • A degree-level qualification and a minimum of 3 years experience in fundraising, development, marketing or a related environment; OR • At least 4 years relevant professional experience in fundraising, development or income generation. • Proven experience of planning, managing and delivering fundraising activity with measurable outcomes. • First-class written and verbal communication skills, including experience of writing persuasive funding applications or donor communications. • Demonstrable ability to build and maintain relationships with people from all backgrounds, including excellent networking and stakeholder management skills. • Experience of event planning and delivery. • Experience of project management. • Strong organisational skills, with experience of managing multiple projects and deadlines. • High level of IT literacy, including CRM systems and Microsoft Office. • Competence in all marketing and CRM channels, such as DotDogital, LinkedIn and Craft CMS. Desirable Criteria • Proven track record in fundraising and donor stewardship. • Experience of making successful fundraising asks. • Experience of raising income through fundraising events. • Experience of contributing to or delivering a strategic or future-focused fundraising campaign. Experience of using Spektrix, including Opportunities and reporting. • Experience of working in, or strong interest in, theatre and the arts Location: Belfast Contract Type : Permanent Hours : Working hours are 37.5 per week (excluding breaks), normally worked between 9am to 5pm. Due to the nature of the business the post holder will also be required to work occasional evenings and weekends. Time off in lieu will be granted for any work done on a statutory holiday. Salary: £31,500 - £34,500 (plus 3% pension contribution) per annum, dependent on experience You may also have experience in the following: Fundraising Engagement Manager, Fundraising Manager, Fundraiser, Engagement Manager, Fundraising Executive, Fundraising Officer, Fundraising Assistant, Fundraising Administrator, Sales Executive, Business Development, Charity, Third Sector, NFP, etc. REF-
Feb 12, 2026
Full time
Who Are They Theatre enjoys a special place within Northern Ireland s artistic landscape. As a prolific production house, their theatre is the beating cultural heart of Northern Ireland inspiring and entertaining audiences with both new and established plays and helping to launch the careers of some of their most famous actors, directors, and playwrights. This is a playhouse for all. They are a shared civic space for artists and audiences alike; a creative hub for theatre-making, nurturing talent and promoting the critical role of the arts in society Purpose of the Post The Fundraising Manager is a senior operational role within the theatre s Development and Marketing team, responsible for the effective delivery and implementation of the their fundraising activity. Working closely with the Head of Development& Marketing, the post holder will lead the day -to-day management of fundraising programmes across fundraising bodies, Trusts and Foundations, individual giving, corporate partnership and fundraising events, ensuring activity is well planned, delivered on time and meets agreed income and engagement objectives. The role will play a key delivery role in the their Fund for the Future fundraising initiative, supporting campaign implementation, donor stewardship and reporting, and helping to build sustainable, long -term income for the organisation. The Fundraising Manager will lead on fundraising events, manage and steward key donor and funder relationships, monitor income performance, and work collaboratively with colleagues across the organisation, particularly Creative Learning, Finance, Front of House and Production teams. Benefits Of course, They provide all the standard entitlements like an employer contributed pension and statutory pay for sickness, maternity, and paternity leave, but they also have some extras: • Additional paid day off for your birthday • Access to a free, confidential counselling service through their Employment Assistance Programme. Free beverages from their café/bar. • Discounted food from our café/bar. • Free tickets for Lyric productions. • Free period products in all bathrooms. Main Duties and Responsibilities FUNDRAISING • Deliver agreed fundraising plans and priorities, working closely with the Head of Development& Marketing. • Lead the day -to-day delivery of the Fund for the Future initiative, including donor stewardship, events, reporting and supporter engagement. • Manage the operational delivery of individual giving and membership activity, including their Membership • Manage and steward a portfolio of donors, funders and sponsors, acting as day-to-day relationship lead as agreed. • Monitor, track and report on fundraising income and performance against agreed targets. • Manage fundraising pipelines, deadlines and project plans to ensure timely delivery. • Support the development, writing and submission of funding applications, sponsorship proposals and donor communications. • Ensure accurate record keeping, compliance and reporting across all fundraising activity. • Work with the Finance department to ensure accurate allocation, coding and reporting of fundraising income, in line with best practice and compliance requirements. • Ensure all fundraising activity complies with GDPR, fundraising regulations and ethical standards. EVENT MANAGEMENT • Take operational lead on the planning and delivery of fundraising events, ensuring they are delivered to budget, schedule and agreed objectives. • Manage suppliers, logistics, budgets and internal stakeholders. • Monitor, track and report on event income, liaising with Finance on invoicing, cash donations and sponsorships. • Lead post -event evaluation and reporting, including income performance, return on investment and supporter engagement. SALES & MARKETING • Work closely with the Marketing team to deliver fundraising campaigns and communications. Manage communications for all donors and supporters, ensuring a high standard of stewardship. • Keep up-to-date with developments and best practice in fundraising within the charity and arts sectors. • Ensure all donor records are accurate, up to date and compliant with data protection legislation. Provide content and insight to support marketing activity, including funding success stories, impact reporting and donor recognition Personnel Specification Essential Criteria Either: • A degree-level qualification and a minimum of 3 years experience in fundraising, development, marketing or a related environment; OR • At least 4 years relevant professional experience in fundraising, development or income generation. • Proven experience of planning, managing and delivering fundraising activity with measurable outcomes. • First-class written and verbal communication skills, including experience of writing persuasive funding applications or donor communications. • Demonstrable ability to build and maintain relationships with people from all backgrounds, including excellent networking and stakeholder management skills. • Experience of event planning and delivery. • Experience of project management. • Strong organisational skills, with experience of managing multiple projects and deadlines. • High level of IT literacy, including CRM systems and Microsoft Office. • Competence in all marketing and CRM channels, such as DotDogital, LinkedIn and Craft CMS. Desirable Criteria • Proven track record in fundraising and donor stewardship. • Experience of making successful fundraising asks. • Experience of raising income through fundraising events. • Experience of contributing to or delivering a strategic or future-focused fundraising campaign. Experience of using Spektrix, including Opportunities and reporting. • Experience of working in, or strong interest in, theatre and the arts Location: Belfast Contract Type : Permanent Hours : Working hours are 37.5 per week (excluding breaks), normally worked between 9am to 5pm. Due to the nature of the business the post holder will also be required to work occasional evenings and weekends. Time off in lieu will be granted for any work done on a statutory holiday. Salary: £31,500 - £34,500 (plus 3% pension contribution) per annum, dependent on experience You may also have experience in the following: Fundraising Engagement Manager, Fundraising Manager, Fundraiser, Engagement Manager, Fundraising Executive, Fundraising Officer, Fundraising Assistant, Fundraising Administrator, Sales Executive, Business Development, Charity, Third Sector, NFP, etc. REF-
Partnerships and Philanthropy Advisor London (Hybrid working) with semi-regular travel to Manchester The Organisation Our client is a charity supporting the needs of people who identify as lesbian, gay, bisexual and trans. They're looking for a Partnerships and Philanthropy Advisor to join them on a part-time, permanent basis, working 28 hours per week. The Benefits - ACTUAL Salary - £25,636 - 0.8 FTE - 28hrs (FTE Salary - £32,044 - 1.0FTE - 35hrs) - 26 days' annual leave (pro rata), increasing by one day up to 31 days after five years' service, plus bank holidays - Sector-leading 10% employer's contributory pension - Staff counselling scheme - Cycle to Work / Technology Scheme - Season Ticket Loan - Free annual flu jab - Free VDU eye care test - Staff social budget - Dedicated training budget for each member of staff and support with Personal Development Plans - Relaxed dress code Our client is seeking applications from candidates residing in the Greater London area. They are in need of an experienced fundraiser to enhance their fundraising efforts in London. This role is pivotal as many of their supporters and partners are based in Greater London, allowing for more face-to-face interactions and showcasing the national impact of their work. You will have the chance to directly help improve the lives of LGBT people across the UK, contributing to initiatives with real social impact and adding meaningful, values-driven experience to your portfolio. What's more, with part-time hours and hybrid working, you'll be able to balance your professional commitments with your personal ones. So, if you're looking for a highly flexible role where your skills can make a genuine difference, read on and apply today. The Role As a Partnerships and Philanthropy Advisor, you will deliver increased income from corporates, individual giving (donations), legacies and fundraising events. Specifically focusing on corporate fundraising, you will ensure our client's members see the value from their gifts. Contributing to individual giving activity, you will also be involved in appeals, mid-level donor schemes, and legacy awareness initiatives. You will help to shape four major giving campaigns each year, as well as two legacy awareness campaigns. Working with the Director of Fundraising & Marketing and the Marketing Manager, you will ensure campaigns remain on track and digital channels are actively engaged and driving campaign promotion. Additionally, you will: - Attract new donors through webinars and social channels - Support regular reporting on financial targets - Work with colleagues to reconcile income and update records - Assist with digital automation About You To be considered as a Partnerships and Philanthropy Advisor, you will need: - Experience stewarding donors, partners or clients, ideally within fundraising, sales or account management - Experience working with corporate partners or B2B relationships - Experience producing engaging written content for different audiences - Experience prospecting new opportunities and making approaches to potential supporters - Strong relationship-building and communication skills - Confidence in managing multiple partnerships and priorities at once - Excellent financial literacy - Good digital literacy, including CRM systems (e.g. Salesforce) or a willingness to learn - An understanding of fundraising practice and supporter care - An awareness of LGBT issues, equality and inclusion Other organisations may call this role Corporate Partnerships Officer, Fundraising Officer, Philanthropy Officer, Fundraising Partnerships Advisor, Corporate Fundraising Executive, or Development Officer. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to join our client as a Partnerships and Philanthropy Advisor, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Feb 11, 2026
Full time
Partnerships and Philanthropy Advisor London (Hybrid working) with semi-regular travel to Manchester The Organisation Our client is a charity supporting the needs of people who identify as lesbian, gay, bisexual and trans. They're looking for a Partnerships and Philanthropy Advisor to join them on a part-time, permanent basis, working 28 hours per week. The Benefits - ACTUAL Salary - £25,636 - 0.8 FTE - 28hrs (FTE Salary - £32,044 - 1.0FTE - 35hrs) - 26 days' annual leave (pro rata), increasing by one day up to 31 days after five years' service, plus bank holidays - Sector-leading 10% employer's contributory pension - Staff counselling scheme - Cycle to Work / Technology Scheme - Season Ticket Loan - Free annual flu jab - Free VDU eye care test - Staff social budget - Dedicated training budget for each member of staff and support with Personal Development Plans - Relaxed dress code Our client is seeking applications from candidates residing in the Greater London area. They are in need of an experienced fundraiser to enhance their fundraising efforts in London. This role is pivotal as many of their supporters and partners are based in Greater London, allowing for more face-to-face interactions and showcasing the national impact of their work. You will have the chance to directly help improve the lives of LGBT people across the UK, contributing to initiatives with real social impact and adding meaningful, values-driven experience to your portfolio. What's more, with part-time hours and hybrid working, you'll be able to balance your professional commitments with your personal ones. So, if you're looking for a highly flexible role where your skills can make a genuine difference, read on and apply today. The Role As a Partnerships and Philanthropy Advisor, you will deliver increased income from corporates, individual giving (donations), legacies and fundraising events. Specifically focusing on corporate fundraising, you will ensure our client's members see the value from their gifts. Contributing to individual giving activity, you will also be involved in appeals, mid-level donor schemes, and legacy awareness initiatives. You will help to shape four major giving campaigns each year, as well as two legacy awareness campaigns. Working with the Director of Fundraising & Marketing and the Marketing Manager, you will ensure campaigns remain on track and digital channels are actively engaged and driving campaign promotion. Additionally, you will: - Attract new donors through webinars and social channels - Support regular reporting on financial targets - Work with colleagues to reconcile income and update records - Assist with digital automation About You To be considered as a Partnerships and Philanthropy Advisor, you will need: - Experience stewarding donors, partners or clients, ideally within fundraising, sales or account management - Experience working with corporate partners or B2B relationships - Experience producing engaging written content for different audiences - Experience prospecting new opportunities and making approaches to potential supporters - Strong relationship-building and communication skills - Confidence in managing multiple partnerships and priorities at once - Excellent financial literacy - Good digital literacy, including CRM systems (e.g. Salesforce) or a willingness to learn - An understanding of fundraising practice and supporter care - An awareness of LGBT issues, equality and inclusion Other organisations may call this role Corporate Partnerships Officer, Fundraising Officer, Philanthropy Officer, Fundraising Partnerships Advisor, Corporate Fundraising Executive, or Development Officer. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to join our client as a Partnerships and Philanthropy Advisor, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Harris Hill is recruiting a Corporate Membership Officer on behalf of an international membership organisation working on global water and environmental challenges. Location: London (hybrid) Salary: £34,274 Benefits: Pension, private medical insurance, travel insurance and generous annual leave This is a commercially focused role combining new business development (60%) with account management (40%) , managing relationships with corporate and academic members and driving new partnerships and income. Key responsibilities: Manage and grow a portfolio of corporate and university members Deliver the full membership lifecycle from prospecting to renewal Secure new members, sponsorships and commercial opportunities Maintain a strong sales pipeline and meet income targets Work closely with internal teams and represent the organisation at events About you: Proven experience in B2B sales and account management Strong communication and relationship-building skills Confident working with senior stakeholders CRM experience (Salesforce desirable) Organised, proactive and commercially minded Experience in a membership body, charity or international organisation is desirable. This is an exciting opportunity for a confident and commercially minded account manager to join a mission-led organisation with a truly global footprint. If this sounds like you and you re keen to hear more, please send your CV to . Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Feb 11, 2026
Full time
Harris Hill is recruiting a Corporate Membership Officer on behalf of an international membership organisation working on global water and environmental challenges. Location: London (hybrid) Salary: £34,274 Benefits: Pension, private medical insurance, travel insurance and generous annual leave This is a commercially focused role combining new business development (60%) with account management (40%) , managing relationships with corporate and academic members and driving new partnerships and income. Key responsibilities: Manage and grow a portfolio of corporate and university members Deliver the full membership lifecycle from prospecting to renewal Secure new members, sponsorships and commercial opportunities Maintain a strong sales pipeline and meet income targets Work closely with internal teams and represent the organisation at events About you: Proven experience in B2B sales and account management Strong communication and relationship-building skills Confident working with senior stakeholders CRM experience (Salesforce desirable) Organised, proactive and commercially minded Experience in a membership body, charity or international organisation is desirable. This is an exciting opportunity for a confident and commercially minded account manager to join a mission-led organisation with a truly global footprint. If this sounds like you and you re keen to hear more, please send your CV to . Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Head of Digital Marketing London Working alongside an iconic hospitality and restaurant brand to appoint a Head of Digital Marketing. This is a senior leadership role, reporting into the Chief Marketing Officer, responsible for shaping and delivering digital strategy across all channels. As Head of Digital Marketing, you will lead the development, implementation, and optimisation of comprehensive digital marketing strategies to drive brand awareness, customer acquisition, and revenue growth. You will oversee channels including the website, app, email marketing, SEO, SEM, and paid media, ensuring campaigns are insight-led and performance-driven. Responsibilities include: Lead and deliver innovative, multi-channel digital marketing strategies aligned with company brand Manage website, app, email, SEO/SEM, paid media, ensuring campaigns are data-driven and ROI-focused Analyse performance metrics and KPIs to optimise campaigns and drive growth Stay ahead of digital trends and emerging technologies, maintaining competitive advantage Collaborate with cross-functional teams to integrate initiatives across the business Oversee budgets for digital, app, loyalty programmes, and promotions Drive growth via member app, loyalty programmes, and gift card initiatives, leveraging customer insights Lead Salesforce CRM implementation and optimise for marketing segmentation, tracking, and campaigns Candidate experience: 10+ years in digital marketing, ideally in luxury hospitality, F&B, or lifestyle brands Proven in multi-channel campaigns : website, app, email, SEO/SEM, paid media Hands-on with Salesforce CRM, loyalty programmes, and customer retention strategies Strong data-driven mindset, using analytics to optimise performance and ROI Experience managing budgets and specialist digital teams Skilled at translating customer insights into growth-focused strategies Experience with gift card/e-commerce initiatives a plus Up-to-date with digital trends and emerging technologies For more information and to express your interest send your CV now. We Are Aspire Ltd are a Disability Confident Committed employer
Feb 10, 2026
Full time
Head of Digital Marketing London Working alongside an iconic hospitality and restaurant brand to appoint a Head of Digital Marketing. This is a senior leadership role, reporting into the Chief Marketing Officer, responsible for shaping and delivering digital strategy across all channels. As Head of Digital Marketing, you will lead the development, implementation, and optimisation of comprehensive digital marketing strategies to drive brand awareness, customer acquisition, and revenue growth. You will oversee channels including the website, app, email marketing, SEO, SEM, and paid media, ensuring campaigns are insight-led and performance-driven. Responsibilities include: Lead and deliver innovative, multi-channel digital marketing strategies aligned with company brand Manage website, app, email, SEO/SEM, paid media, ensuring campaigns are data-driven and ROI-focused Analyse performance metrics and KPIs to optimise campaigns and drive growth Stay ahead of digital trends and emerging technologies, maintaining competitive advantage Collaborate with cross-functional teams to integrate initiatives across the business Oversee budgets for digital, app, loyalty programmes, and promotions Drive growth via member app, loyalty programmes, and gift card initiatives, leveraging customer insights Lead Salesforce CRM implementation and optimise for marketing segmentation, tracking, and campaigns Candidate experience: 10+ years in digital marketing, ideally in luxury hospitality, F&B, or lifestyle brands Proven in multi-channel campaigns : website, app, email, SEO/SEM, paid media Hands-on with Salesforce CRM, loyalty programmes, and customer retention strategies Strong data-driven mindset, using analytics to optimise performance and ROI Experience managing budgets and specialist digital teams Skilled at translating customer insights into growth-focused strategies Experience with gift card/e-commerce initiatives a plus Up-to-date with digital trends and emerging technologies For more information and to express your interest send your CV now. We Are Aspire Ltd are a Disability Confident Committed employer
JOB VACANCY: Membership Development Officer Reporting to: Commercial, Membership and Technical Director Location: Belfast, BT15 3DA, with travel across NI when required The Ulster Farmers' Union is seeking a proactive and relationship-focused Membership Development Officer to help grow and support our membership across Northern Ireland. This is an excellent opportunity for someone with strong knowledge of the agriculture sector who enjoys engaging with farmers, groups and partners. About the role Reporting to the Commercial, Membership and Technical Director, you will support the day-to-day running of the membership department and deliver a range of membership initiatives. You will work closely with UFU Groups, Group Managers, farming members, and corporate and affinity partners to drive recruitment, retention and engagement. Key areas of responsibility include: Supporting UFU Groups with membership recruitment and retention activity. Promoting student membership and organising events for student members. Organising, co-ordinating and promoting Group/HQ winter programme meetings. Actively identifying prospects and recruiting new members. Monitoring membership targets using the UFU database and leading on CRM data capture projects. Producing membership marketing and press materials and supporting Group activity PR. Assisting with UFU presence at events such as the Balmoral Show and representing UFU at livestock marts. Building strong relationships with Group Managers and co-ordinating Group Manager training. Assisting with corporate membership, membership initiatives and affinity partner deals. Supporting the UFU Training Division and helping to develop the overall membership journey. Maintaining accurate records and keeping up to date with agricultural industry and policy issues. This is an exciting opportunity to join a well-established organisation and make a real impact in the agricultural sector. Join the UFU and help shape the future of farming in Northern Ireland. The starting salary for this full-time permanent position is £28,090 per year. The Ulster Farmers Union operates a salary scale which is reviewed annually. Benefits include: Membership Plus, 25 days annual leave plus public and bank holidays; employer contribution to private pension scheme (up to 5%); car mileage for travel; cycle to work scheme; employee assistance programme. How to apply The closing date for the role is Friday 12 th December. Interviews will take place in our headquarters in Belfast on Wednesday 17th December. To apply, please email your CV, Cover letter and monitoring form to quoting "Membership Development Officer application" in the subject line. Please ensure you have clearly demonstrated on your CV how you meet the appropriate criteria. Note that monitoring form can be found by clicking on the 'Download Monitoring Form' button below.
Feb 09, 2026
Full time
JOB VACANCY: Membership Development Officer Reporting to: Commercial, Membership and Technical Director Location: Belfast, BT15 3DA, with travel across NI when required The Ulster Farmers' Union is seeking a proactive and relationship-focused Membership Development Officer to help grow and support our membership across Northern Ireland. This is an excellent opportunity for someone with strong knowledge of the agriculture sector who enjoys engaging with farmers, groups and partners. About the role Reporting to the Commercial, Membership and Technical Director, you will support the day-to-day running of the membership department and deliver a range of membership initiatives. You will work closely with UFU Groups, Group Managers, farming members, and corporate and affinity partners to drive recruitment, retention and engagement. Key areas of responsibility include: Supporting UFU Groups with membership recruitment and retention activity. Promoting student membership and organising events for student members. Organising, co-ordinating and promoting Group/HQ winter programme meetings. Actively identifying prospects and recruiting new members. Monitoring membership targets using the UFU database and leading on CRM data capture projects. Producing membership marketing and press materials and supporting Group activity PR. Assisting with UFU presence at events such as the Balmoral Show and representing UFU at livestock marts. Building strong relationships with Group Managers and co-ordinating Group Manager training. Assisting with corporate membership, membership initiatives and affinity partner deals. Supporting the UFU Training Division and helping to develop the overall membership journey. Maintaining accurate records and keeping up to date with agricultural industry and policy issues. This is an exciting opportunity to join a well-established organisation and make a real impact in the agricultural sector. Join the UFU and help shape the future of farming in Northern Ireland. The starting salary for this full-time permanent position is £28,090 per year. The Ulster Farmers Union operates a salary scale which is reviewed annually. Benefits include: Membership Plus, 25 days annual leave plus public and bank holidays; employer contribution to private pension scheme (up to 5%); car mileage for travel; cycle to work scheme; employee assistance programme. How to apply The closing date for the role is Friday 12 th December. Interviews will take place in our headquarters in Belfast on Wednesday 17th December. To apply, please email your CV, Cover letter and monitoring form to quoting "Membership Development Officer application" in the subject line. Please ensure you have clearly demonstrated on your CV how you meet the appropriate criteria. Note that monitoring form can be found by clicking on the 'Download Monitoring Form' button below.
Harris Hill are delighted to be working with Stella Maris to recruit for the Head of Individual Giving role in order to lead and grow the charity individual fundraising programme at an exciting time of organisational growth. Reporting to the Chief Executive Officer, you will play a pivotal role in recruiting, retaining and developing individual donors, ensuring Stella Maris has the sustainable income needed to deliver its mission. You will lead our Individual Giving team and oversee national appeals, including the flagship Sea Sunday Appeal, engaging Catholic parishes across England & Wales, Scotland and Northern Ireland. This is a senior, strategic role for a motivated fundraiser who combines leadership, creativity and strong analytical skills with a passion for making a difference. About Stella Maris Stella Maris is the largest ship-visiting network in the world, supporting seafarers, fishers and their families across more than 350 ports in over 50 countries. Formerly known as Apostleship of the Sea, we have been serving the People of the Sea for over 100 years, offering practical, pastoral and spiritual support regardless of creed, gender or ethnicity. Stella Maris UK works closely with chaplains, volunteers, parishes, maritime charities and industry partners to uphold the dignity, rights and wellbeing of those who live and work at sea. Key Responsibilities Develop and deliver the Individual Giving strategy in collaboration with the CEO and senior leadership team Lead national fundraising appeals, including Sea Sunday and seasonal campaigns Recruit, retain and steward individual supporters through effective donor journeys Grow income through regular giving, legacies, volunteering and other giving products Manage and develop the Individual Giving team Oversee Salesforce CRM usage, data quality, reporting and compliance Manage budgets, income forecasting and campaign analysis Ensure compliance with GDPR, fundraising regulations and charity best practice Work closely with chaplains, communications, finance and philanthropy teams About You You will bring: Significant experience in direct marketing fundraising (ideally in the charity sector) Proven experience of managing national fundraising campaigns Strong leadership and people management skills Experience using charity CRMs (e.g. Salesforce, Raiser s Edge) Excellent communication skills and the ability to inspire support Confidence working with data to inform strategy and decision making A resilient, proactive and collaborative approach Desirable: Experience fundraising in a faith based setting Knowledge of the Catholic Church Experience managing volunteers and external agencies Membership of the Chartered Institute of Fundraising Salary of £54,000 per annum Location: London, hybrid working, minimum 2 day a week in the office Contract type: permanent, full- time, Flexible working patterns will be considered. Closing date: Wednesday 5th March at 8am Interview: 19th March Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Feb 06, 2026
Full time
Harris Hill are delighted to be working with Stella Maris to recruit for the Head of Individual Giving role in order to lead and grow the charity individual fundraising programme at an exciting time of organisational growth. Reporting to the Chief Executive Officer, you will play a pivotal role in recruiting, retaining and developing individual donors, ensuring Stella Maris has the sustainable income needed to deliver its mission. You will lead our Individual Giving team and oversee national appeals, including the flagship Sea Sunday Appeal, engaging Catholic parishes across England & Wales, Scotland and Northern Ireland. This is a senior, strategic role for a motivated fundraiser who combines leadership, creativity and strong analytical skills with a passion for making a difference. About Stella Maris Stella Maris is the largest ship-visiting network in the world, supporting seafarers, fishers and their families across more than 350 ports in over 50 countries. Formerly known as Apostleship of the Sea, we have been serving the People of the Sea for over 100 years, offering practical, pastoral and spiritual support regardless of creed, gender or ethnicity. Stella Maris UK works closely with chaplains, volunteers, parishes, maritime charities and industry partners to uphold the dignity, rights and wellbeing of those who live and work at sea. Key Responsibilities Develop and deliver the Individual Giving strategy in collaboration with the CEO and senior leadership team Lead national fundraising appeals, including Sea Sunday and seasonal campaigns Recruit, retain and steward individual supporters through effective donor journeys Grow income through regular giving, legacies, volunteering and other giving products Manage and develop the Individual Giving team Oversee Salesforce CRM usage, data quality, reporting and compliance Manage budgets, income forecasting and campaign analysis Ensure compliance with GDPR, fundraising regulations and charity best practice Work closely with chaplains, communications, finance and philanthropy teams About You You will bring: Significant experience in direct marketing fundraising (ideally in the charity sector) Proven experience of managing national fundraising campaigns Strong leadership and people management skills Experience using charity CRMs (e.g. Salesforce, Raiser s Edge) Excellent communication skills and the ability to inspire support Confidence working with data to inform strategy and decision making A resilient, proactive and collaborative approach Desirable: Experience fundraising in a faith based setting Knowledge of the Catholic Church Experience managing volunteers and external agencies Membership of the Chartered Institute of Fundraising Salary of £54,000 per annum Location: London, hybrid working, minimum 2 day a week in the office Contract type: permanent, full- time, Flexible working patterns will be considered. Closing date: Wednesday 5th March at 8am Interview: 19th March Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Merrifield Consultants are delighted to be partnering with a leading Professional Membership Organisation to recruit a Communications Officer. This is a brilliant opportunity for a confident and creative communications professional to join a small, high-impact team and play a key role in shaping external profile and member engagement. Summary of the role Reporting into senior leadership, the Communications Officer will deliver engaging, timely and influential communications across multiple channels. You'll manage media relations, digital content and internal communications while supporting wider public affairs and membership activity. This role offers real variety, visibility and the chance to make a tangible impact. R ole details Salary: 32,000 per annum Contract: Permanent Location: London (hybrid working, minimum 2 days in the office) Hours: Full-time (with occasional out-of-hours working for events and communications activity) Responsibilities Draft, edit and distribute communications for members, press and external stakeholders Plan and deliver PR activity, generating positive media coverage Write, publish and manage website content using a CMS Manage and grow social media channels, including paid advertising campaigns Monitor and evaluate digital performance using analytics tools Compile and circulate internal newsletters Support the production and delivery of a podcast, including recording, editing and publishing Promote events and initiatives in collaboration with the membership team Represent the organisation at internal and external events Respond to enquiries from journalists, stakeholders and the public Support public affairs activity and committee administration Maintain accurate records using CRM systems and provide general administrative support Person specification Essential: Experience in a communications, PR or marketing role Excellent written and verbal communication skills Experience managing press and media relationships Confident using social media in a professional or membership setting Experience with CMS platforms, newsletters and digital content Strong organisational skills with a proactive, can-do approach Ability to work independently and manage competing priorities Desirable: Experience with Adobe software Knowledge of social media advertising, including LinkedIn Experience working with membership organisations, committees or volunteers Familiarity with CRM systems and email marketing tools Apply now If you're a creative communications professional looking to step into a varied and influential role within a respected membership organisation, we'd love to hear from you. Apply today or contact Merrifield Consultants for more information. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
Feb 06, 2026
Full time
Merrifield Consultants are delighted to be partnering with a leading Professional Membership Organisation to recruit a Communications Officer. This is a brilliant opportunity for a confident and creative communications professional to join a small, high-impact team and play a key role in shaping external profile and member engagement. Summary of the role Reporting into senior leadership, the Communications Officer will deliver engaging, timely and influential communications across multiple channels. You'll manage media relations, digital content and internal communications while supporting wider public affairs and membership activity. This role offers real variety, visibility and the chance to make a tangible impact. R ole details Salary: 32,000 per annum Contract: Permanent Location: London (hybrid working, minimum 2 days in the office) Hours: Full-time (with occasional out-of-hours working for events and communications activity) Responsibilities Draft, edit and distribute communications for members, press and external stakeholders Plan and deliver PR activity, generating positive media coverage Write, publish and manage website content using a CMS Manage and grow social media channels, including paid advertising campaigns Monitor and evaluate digital performance using analytics tools Compile and circulate internal newsletters Support the production and delivery of a podcast, including recording, editing and publishing Promote events and initiatives in collaboration with the membership team Represent the organisation at internal and external events Respond to enquiries from journalists, stakeholders and the public Support public affairs activity and committee administration Maintain accurate records using CRM systems and provide general administrative support Person specification Essential: Experience in a communications, PR or marketing role Excellent written and verbal communication skills Experience managing press and media relationships Confident using social media in a professional or membership setting Experience with CMS platforms, newsletters and digital content Strong organisational skills with a proactive, can-do approach Ability to work independently and manage competing priorities Desirable: Experience with Adobe software Knowledge of social media advertising, including LinkedIn Experience working with membership organisations, committees or volunteers Familiarity with CRM systems and email marketing tools Apply now If you're a creative communications professional looking to step into a varied and influential role within a respected membership organisation, we'd love to hear from you. Apply today or contact Merrifield Consultants for more information. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
Acoustics Sales Manager Overview We are seeking a dynamic and experienced Acoustics Sales Manager to lead and drive the growth of our client's acoustics and audio department. This is a unique opportunity to take ownership of sales for an entire business unit, focusing on expanding their innovative audio spatial systems within the UK and supporting future expansion into the EU market. This company is a market leader in providing acoustic and thermal solutions for temporary structures, working with some of the biggest names in the marquee, events, and hospitality industries. With an ambitious five-year growth plan, we are looking for a motivated professional to join the team and contribute to their success. Responsibilities As an Acoustics Sales Manager, your key responsibilities will include: Identifying and pursuing new sales opportunities within the wedding, live-events, hospitality, and leisure sectors. Managing and growing relationships with existing clients, consultants, and structure providers. Preparing proposals, quotations, and technical presentations/demos for acoustic systems. Developing and leading the acoustics sales strategy in collaboration with the marketing team, including target market profiling and sales enablement. Working with Acoustic Consultants and Environmental Health Officers to understand and advise on customers' noise situations and appropriate mitigations. Supporting the collection and reporting of acoustic data for prospective customers. Advising clients on system design, site suitability, and acoustic treatment solutions. Collaborating with the Operations Manager and Acoustics team on pre-sales surveys and site assessments. Achieving and exceeding sales targets, with progress tracked through CRM systems. Attending industry events, exhibitions, and trade shows to promote our products. Providing regular market feedback to inform product development and marketing strategies. Qualifications To be successful in this role, you will need: A proven track record in technical sales within acoustic solutions, AV, or live-events. Completion of the IOA Diploma in Acoustics and Noise Control. A strong understanding of acoustic principles, sound insulation solutions, and audio systems. Familiarity with UK noise regulations for events and venues. Experience with Symetrix or similar DSP platforms (preferred but not essential). Excellent presentation, negotiation, and communication skills. The ability to build rapport with both technical and non-technical stakeholders. A self-motivated and target-driven attitude, with the ability to work autonomously. Willingness to travel frequently, including occasional overseas trips. A full UK driving licence. Day-to-Day Your day-to-day activities will include: Engaging with potential and existing clients to identify their needs and propose tailored acoustic solutions. Conducting site visits and pre-sales surveys to assess project requirements. Preparing and delivering compelling presentations and demonstrations of our products. Collaborating with internal teams to ensure seamless delivery and installation of solutions. Attending industry events and networking to build relationships and promote our brand. Monitoring sales performance and providing regular updates to the management team. Benefits We offer a competitive package, including: A basic salary of 45,000 to 55,000 per year, plus an uncapped commission structure. 23 days of annual leave plus bank holidays, with additional leave for length of service. Flexible working hours and hybrid arrangements where possible. A company pension scheme. Regular team socials and opportunities for professional development. Free on-site parking. Contact If you are ready to take on this exciting opportunity and contribute to the growth of our acoustics and audio department, we would love to hear from you. For more information on this or any other roles in acoustics, noise, and vibration, please contact Amir Gharaati of Penguin Recruitment.
Feb 05, 2026
Full time
Acoustics Sales Manager Overview We are seeking a dynamic and experienced Acoustics Sales Manager to lead and drive the growth of our client's acoustics and audio department. This is a unique opportunity to take ownership of sales for an entire business unit, focusing on expanding their innovative audio spatial systems within the UK and supporting future expansion into the EU market. This company is a market leader in providing acoustic and thermal solutions for temporary structures, working with some of the biggest names in the marquee, events, and hospitality industries. With an ambitious five-year growth plan, we are looking for a motivated professional to join the team and contribute to their success. Responsibilities As an Acoustics Sales Manager, your key responsibilities will include: Identifying and pursuing new sales opportunities within the wedding, live-events, hospitality, and leisure sectors. Managing and growing relationships with existing clients, consultants, and structure providers. Preparing proposals, quotations, and technical presentations/demos for acoustic systems. Developing and leading the acoustics sales strategy in collaboration with the marketing team, including target market profiling and sales enablement. Working with Acoustic Consultants and Environmental Health Officers to understand and advise on customers' noise situations and appropriate mitigations. Supporting the collection and reporting of acoustic data for prospective customers. Advising clients on system design, site suitability, and acoustic treatment solutions. Collaborating with the Operations Manager and Acoustics team on pre-sales surveys and site assessments. Achieving and exceeding sales targets, with progress tracked through CRM systems. Attending industry events, exhibitions, and trade shows to promote our products. Providing regular market feedback to inform product development and marketing strategies. Qualifications To be successful in this role, you will need: A proven track record in technical sales within acoustic solutions, AV, or live-events. Completion of the IOA Diploma in Acoustics and Noise Control. A strong understanding of acoustic principles, sound insulation solutions, and audio systems. Familiarity with UK noise regulations for events and venues. Experience with Symetrix or similar DSP platforms (preferred but not essential). Excellent presentation, negotiation, and communication skills. The ability to build rapport with both technical and non-technical stakeholders. A self-motivated and target-driven attitude, with the ability to work autonomously. Willingness to travel frequently, including occasional overseas trips. A full UK driving licence. Day-to-Day Your day-to-day activities will include: Engaging with potential and existing clients to identify their needs and propose tailored acoustic solutions. Conducting site visits and pre-sales surveys to assess project requirements. Preparing and delivering compelling presentations and demonstrations of our products. Collaborating with internal teams to ensure seamless delivery and installation of solutions. Attending industry events and networking to build relationships and promote our brand. Monitoring sales performance and providing regular updates to the management team. Benefits We offer a competitive package, including: A basic salary of 45,000 to 55,000 per year, plus an uncapped commission structure. 23 days of annual leave plus bank holidays, with additional leave for length of service. Flexible working hours and hybrid arrangements where possible. A company pension scheme. Regular team socials and opportunities for professional development. Free on-site parking. Contact If you are ready to take on this exciting opportunity and contribute to the growth of our acoustics and audio department, we would love to hear from you. For more information on this or any other roles in acoustics, noise, and vibration, please contact Amir Gharaati of Penguin Recruitment.
The Columbia Museum of Art (CMA), in Columbia, South Carolina, an AAM-accredited institution, seeks an Executive Director to build upon its 75-year legacy. The Director will be charged with charting new pathways for growth, engagement, sustainability, and implementing an ambitious strategic plan. As the preeminent art museum in South Carolina's capital, the CMA has been a dynamic prominent cultural anchor in the region for decades. Founded in 1950 and celebrating its 75th anniversary in 2025, it was born from the inspired philanthropy of local citizens and has grown from its origins in the former Taylor House into a modern 25-gallery facility in the heart of Columbia's vibrant Main Street district. The CMA is driven by its mission "to spark powerful connections through art from around the corner and around the world in an environment that is welcoming to all," fostering an inclusive and participatory environment where diverse audiences can experience, learn, and create. CMA's distinguished collection of more than 7,000 works spans 5,000 years of global art history, with strengths in European Renaissance and Baroque painting, 19th-century American art, and Asian ceramics. The Museum is also deeply committed to modern and contemporary art, featuring works by seminal artists such as Andy Warhol, Georgia O'Keeffe, and Robert Rauschenberg, alongside significant pieces by leading Southern artists. This breadth allows it to present a compelling narrative of artistic achievement across cultures and time periods, which it activates through a robust schedule of both nationally touring exhibitions and innovative installations drawn from its own holdings. The Museum operates as a vital community nexus, welcoming approximately 135,000 visitors annually from the greater Columbia area, across the state of South Carolina, the Southeast, and beyond. Its impact extends beyond its walls through extensive educational outreach, serving over 30,000 students and educators each year with curriculum-based tours, hands-on workshops, and partnerships with local schools. Public programs including artist talks, film series, and community festivals reinforce the CMA's role as a gathering place for dialogue and creative expression. The Museum's participation in Columbia's annual "Artista Vista" gallery crawl, highlights its integration into the city's cultural and economic fabric. With an annual operating budget of approximately $6 million and a dedicated staff of 35 full- and part-time employees, the CMA is poised for a transformative phase of leadership. Following a period of strategic assessment, the CMA Board of Trustees, the CMA Commission, and staff have recently developed a forward-looking, three-year Strategic Integration Plan. This plan establishes clear priorities for the institution's next chapter: achieving Fiscal Sustainability; enhancing Donor Stewardship; pursuing Operational Excellence; stewarding the Collections and Exhibitions; and deepening Education, Engagement, and Outreach. The plan will be in its first year of implementation during the 2026-27 fiscal year, allowing the new Executive Director the opportunity to place their mark on how the strategic priorities are achieved. The Opportunity The next Executive Director of the Columbia Museum of Art will arrive at a pivotal moment, inheriting an institution celebrated for its world-class collection and Southern charm yet poised for transformative growth. They will be responsible for embracing the Strategic Integration Plan and bringing it to life, championing the Museum's mission to be an inclusive, participatory hub where art and community thrive. This is an outstanding opportunity to lead a respected cultural institution into its next era by deepening financial resilience, expanding audience reach, and strengthening the CMA's role as an indispensable part of the region's economic, cultural, and social fabric. The Executive Director, in partnership with an engaged Board, a passionate staff, and a supportive community, will focus on several key initiatives. Articulate and lead a visionary path forward, demonstrating a 21st-century understanding of museums, a passion for the impact of the arts, and innovative strategies for audience engagement. Provide strategic leadership and financial oversight for the Museum, ensuring accountability for the core priorities of the Strategic Integration Plan: Fiscal Sustainability; Donor Stewardship; Operational Excellence; Collections and Exhibitions; and Education, Engagement & Outreach. Uphold excellence in collections care and exhibition programming, delivering world-class experiences that attract broad audiences and align with donor interests. Serve as the chief fundraiser and primary spokesperson, cultivating financial support and resources to meet both near-term and long-term goals, advancing the organization's mission and programs, and building brand awareness locally, regionally, and nationally. Elevate the CMA's profile by deepening investment in the regional community, championing the unique culture of Columbia and South Carolina, and cultivating strategic relationships with city, county, and state government, partner organizations, and key stakeholders. Oversee daily operations and executive direction for all museum programs, staff, and infrastructure, ensuring operational excellence and modernization of physical and technological resources. Foster a collaborative and inclusive organizational culture that empowers staff, engages the Board, and ensures the CMA is a welcoming and accessible place where all guests experience a sense of belonging. Compensation The salary range for this position is $215,000 - $240,000. Final compensation will reflect seniority and experience; experienced candidates are strongly encouraged to apply. Comprehensive benefits package. Requirements Responsibilities and Expectations Work in close partnership with the Board of Trustees; actively engage and cultivate relationships with Trustees to foster involvement, stability, harnessing their best ideas, efforts, resources, and networks in support of the CMA's mission. In partnership with the CMA Board of Trustees, the CMA Commission, and the senior team, implement the CMA's Strategic Integration Plan to ensure organizational alignment and mission fulfillment. In close collaboration with the Director of Development, Development Team, Marketing and Communications, and other senior leadership, pursue and secure $6.1 million+ in annual support, in addition to $3 million in capital funding-through strategic donor engagement, a coordinated annual funding initiative, and diversified revenue streams. Persuasively communicate the CMA's vision, direction, and strategy both internally and externally; serve as the primary spokesperson to build enthusiastic commitment, develop key partnerships, and promote the Museum's collections and programs locally, regionally, and nationally. Manage, mentor, and lead a dedicated professional staff; foster a culture of excellence, communication, empowerment, and teamwork across the organization. Safeguard the integrity and longevity of the CMA's collection while developing and delivering world-class exhibitions that meet the highest standards. Oversee and optimize the full donor journey along with the Director of Development, including membership structures and CRM systems, ensuring transparent, trust-building communication and stewardship at every phase. Actively steward relationships with city, county, and state government officials to maintain, strengthen, and expand financial and strategic support for the CMA's mission, in partnership with a contract lobbyist and the Board. Maximize the use of physical facilities and resources; identify and prioritize opportunities for revenue generation, capital improvements, expansion, and address deferred maintenance. Along with the curatorial team, organize, plan, and promote a diverse and dynamic exhibition schedule that broadens audience appeal and aligns with donor and strategic interests. Work with the Chief Financial Officer to modernize and automate the CMA's financial and operating systems to maximize efficiency, transparency, and support effective long-term planning. Embed principles of accessibility, inclusivity, and welcome across all facets of the CMA, while cultivating strategic partnerships to expand mission impact and visibility. Candidate Experience and Personal Characteristics A minimum of eight years of senior-level leadership experience within a museum, arts nonprofit, or comparable mission-driven institution, with a demonstrated passion for and connection to the visual arts. A bachelor's degree or equivalent professional experience. Master's degree preferred. A record of significant fundraising success, with ability to identify, cultivate, and solicit major gifts and grants. Capital campaign experience is highly valued. Strategic vision coupled with business and financial acumen, demonstrated through experience developing plans with a Board, managing complex budgets and operations to ensuring fiscal sustainability. A record of success in leading people, operations, and facilities, characterized by strong personal integrity, clear priority-setting, and a results-oriented approach to achieving organizational goals. Excellent management skills with an ability to attract, retain, and motivate a high-performing staff while fostering a collaborative, professional, and inclusive workplace culture. Communication and public engagement skills, with the ability to serve as the primary spokesperson . click apply for full job details
Feb 05, 2026
Full time
The Columbia Museum of Art (CMA), in Columbia, South Carolina, an AAM-accredited institution, seeks an Executive Director to build upon its 75-year legacy. The Director will be charged with charting new pathways for growth, engagement, sustainability, and implementing an ambitious strategic plan. As the preeminent art museum in South Carolina's capital, the CMA has been a dynamic prominent cultural anchor in the region for decades. Founded in 1950 and celebrating its 75th anniversary in 2025, it was born from the inspired philanthropy of local citizens and has grown from its origins in the former Taylor House into a modern 25-gallery facility in the heart of Columbia's vibrant Main Street district. The CMA is driven by its mission "to spark powerful connections through art from around the corner and around the world in an environment that is welcoming to all," fostering an inclusive and participatory environment where diverse audiences can experience, learn, and create. CMA's distinguished collection of more than 7,000 works spans 5,000 years of global art history, with strengths in European Renaissance and Baroque painting, 19th-century American art, and Asian ceramics. The Museum is also deeply committed to modern and contemporary art, featuring works by seminal artists such as Andy Warhol, Georgia O'Keeffe, and Robert Rauschenberg, alongside significant pieces by leading Southern artists. This breadth allows it to present a compelling narrative of artistic achievement across cultures and time periods, which it activates through a robust schedule of both nationally touring exhibitions and innovative installations drawn from its own holdings. The Museum operates as a vital community nexus, welcoming approximately 135,000 visitors annually from the greater Columbia area, across the state of South Carolina, the Southeast, and beyond. Its impact extends beyond its walls through extensive educational outreach, serving over 30,000 students and educators each year with curriculum-based tours, hands-on workshops, and partnerships with local schools. Public programs including artist talks, film series, and community festivals reinforce the CMA's role as a gathering place for dialogue and creative expression. The Museum's participation in Columbia's annual "Artista Vista" gallery crawl, highlights its integration into the city's cultural and economic fabric. With an annual operating budget of approximately $6 million and a dedicated staff of 35 full- and part-time employees, the CMA is poised for a transformative phase of leadership. Following a period of strategic assessment, the CMA Board of Trustees, the CMA Commission, and staff have recently developed a forward-looking, three-year Strategic Integration Plan. This plan establishes clear priorities for the institution's next chapter: achieving Fiscal Sustainability; enhancing Donor Stewardship; pursuing Operational Excellence; stewarding the Collections and Exhibitions; and deepening Education, Engagement, and Outreach. The plan will be in its first year of implementation during the 2026-27 fiscal year, allowing the new Executive Director the opportunity to place their mark on how the strategic priorities are achieved. The Opportunity The next Executive Director of the Columbia Museum of Art will arrive at a pivotal moment, inheriting an institution celebrated for its world-class collection and Southern charm yet poised for transformative growth. They will be responsible for embracing the Strategic Integration Plan and bringing it to life, championing the Museum's mission to be an inclusive, participatory hub where art and community thrive. This is an outstanding opportunity to lead a respected cultural institution into its next era by deepening financial resilience, expanding audience reach, and strengthening the CMA's role as an indispensable part of the region's economic, cultural, and social fabric. The Executive Director, in partnership with an engaged Board, a passionate staff, and a supportive community, will focus on several key initiatives. Articulate and lead a visionary path forward, demonstrating a 21st-century understanding of museums, a passion for the impact of the arts, and innovative strategies for audience engagement. Provide strategic leadership and financial oversight for the Museum, ensuring accountability for the core priorities of the Strategic Integration Plan: Fiscal Sustainability; Donor Stewardship; Operational Excellence; Collections and Exhibitions; and Education, Engagement & Outreach. Uphold excellence in collections care and exhibition programming, delivering world-class experiences that attract broad audiences and align with donor interests. Serve as the chief fundraiser and primary spokesperson, cultivating financial support and resources to meet both near-term and long-term goals, advancing the organization's mission and programs, and building brand awareness locally, regionally, and nationally. Elevate the CMA's profile by deepening investment in the regional community, championing the unique culture of Columbia and South Carolina, and cultivating strategic relationships with city, county, and state government, partner organizations, and key stakeholders. Oversee daily operations and executive direction for all museum programs, staff, and infrastructure, ensuring operational excellence and modernization of physical and technological resources. Foster a collaborative and inclusive organizational culture that empowers staff, engages the Board, and ensures the CMA is a welcoming and accessible place where all guests experience a sense of belonging. Compensation The salary range for this position is $215,000 - $240,000. Final compensation will reflect seniority and experience; experienced candidates are strongly encouraged to apply. Comprehensive benefits package. Requirements Responsibilities and Expectations Work in close partnership with the Board of Trustees; actively engage and cultivate relationships with Trustees to foster involvement, stability, harnessing their best ideas, efforts, resources, and networks in support of the CMA's mission. In partnership with the CMA Board of Trustees, the CMA Commission, and the senior team, implement the CMA's Strategic Integration Plan to ensure organizational alignment and mission fulfillment. In close collaboration with the Director of Development, Development Team, Marketing and Communications, and other senior leadership, pursue and secure $6.1 million+ in annual support, in addition to $3 million in capital funding-through strategic donor engagement, a coordinated annual funding initiative, and diversified revenue streams. Persuasively communicate the CMA's vision, direction, and strategy both internally and externally; serve as the primary spokesperson to build enthusiastic commitment, develop key partnerships, and promote the Museum's collections and programs locally, regionally, and nationally. Manage, mentor, and lead a dedicated professional staff; foster a culture of excellence, communication, empowerment, and teamwork across the organization. Safeguard the integrity and longevity of the CMA's collection while developing and delivering world-class exhibitions that meet the highest standards. Oversee and optimize the full donor journey along with the Director of Development, including membership structures and CRM systems, ensuring transparent, trust-building communication and stewardship at every phase. Actively steward relationships with city, county, and state government officials to maintain, strengthen, and expand financial and strategic support for the CMA's mission, in partnership with a contract lobbyist and the Board. Maximize the use of physical facilities and resources; identify and prioritize opportunities for revenue generation, capital improvements, expansion, and address deferred maintenance. Along with the curatorial team, organize, plan, and promote a diverse and dynamic exhibition schedule that broadens audience appeal and aligns with donor and strategic interests. Work with the Chief Financial Officer to modernize and automate the CMA's financial and operating systems to maximize efficiency, transparency, and support effective long-term planning. Embed principles of accessibility, inclusivity, and welcome across all facets of the CMA, while cultivating strategic partnerships to expand mission impact and visibility. Candidate Experience and Personal Characteristics A minimum of eight years of senior-level leadership experience within a museum, arts nonprofit, or comparable mission-driven institution, with a demonstrated passion for and connection to the visual arts. A bachelor's degree or equivalent professional experience. Master's degree preferred. A record of significant fundraising success, with ability to identify, cultivate, and solicit major gifts and grants. Capital campaign experience is highly valued. Strategic vision coupled with business and financial acumen, demonstrated through experience developing plans with a Board, managing complex budgets and operations to ensuring fiscal sustainability. A record of success in leading people, operations, and facilities, characterized by strong personal integrity, clear priority-setting, and a results-oriented approach to achieving organizational goals. Excellent management skills with an ability to attract, retain, and motivate a high-performing staff while fostering a collaborative, professional, and inclusive workplace culture. Communication and public engagement skills, with the ability to serve as the primary spokesperson . click apply for full job details
As Resource Data Management (RDM) evolves to deliver deeper, more strategic value to our customers, we are transforming our traditional Account Management function into Customer Success Management. This shift reflects our belief that long-term partnerships are built on understanding, collaboration, and measurable success. This position is based in the South of England but will include additional travel nationwide and Europe. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigeration and HVAC, ensuring they gain maximum value from the full RDM ecosystem, including hardware, software, and connected platforms. You'll nurture strong, long-term relationships with customers, understand their goals and business culture, and ensure RDM is positioned to help them succeed. Working closely with Sales colleagues, Marketing, Technical Support, Operations, and Engineering teams, you'll create alignment between customer needs and RDM's strategic direction. Key Responsibilities Customer Relationship & Success Act as the primary point of contact for a defined portfolio of customers across Retail Refrigeration and HVAC. Build and nurture long-term partnerships, focusing on mutual growth and sustained trust. For Tier 1 and Tier 2 customers, develop a deep understanding of their business vision, values, and strategic priorities to ensure RDM aligns with their goals. Manage interactions based on customer tier and spend: Tier 1 customers: Monthly business reviews and ongoing performance management. Tier 2 customers: Quarterly business reviews and joint growth planning. Tier 3 customers: Reviews every 6-12 months, focusing on stability, support, and opportunity identification. Conduct regular customer success reviews to assess satisfaction, highlight achievements, and identify improvement areas. Anticipate customer needs, proactively addressing issues and ensuring rapid resolution through internal collaboration. Act as the voice of the customer within RDM - ensuring insights and feedback inform continuous improvement, innovation, and product development. Growth & Retention Achieve 5%-10% annual sales growth across your customer portfolio through upselling, cross-selling, and improved adoption of RDM solutions. Use the defined RDM Sales Kit to structure opportunity profiling, account management, and relationship planning. Identify opportunities for product and platform expansion, using insight from business reviews and technical engagement. Support customers with onboarding, training, and ongoing adoption of new technologies and features. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions Director once the account is established and ready for transition to the Customer Success function. Partner with Engineering, Technical Support, and Product Management teams to ensure customer feedback and requirements are integrated into product development. Work closely with Operations, Quality, and Compliance to ensure reliability, certification, and delivery performance. Collaborate with Marketing to share customer success stories and highlight innovative use cases. Contribute to a culture of collaboration within the Customer Success team by sharing insights, tools, and learnings to raise capability across the group. Maintain a strong and accurate sales pipeline and CRM record for all customers and opportunities. Use the RDM Sales Kit consistently to support customer engagement, ensuring alignment in messaging, documentation, and value presentation. Prepare and present compelling business proposals and presentations tailored to customer priorities. Participate in industry events, exhibitions, and networking opportunities to strengthen RDM's visibility and engagement. Reporting & Insights Forecast and report on account performance, opportunity status, and customer satisfaction levels. Conduct structured business reviews according to customer tiering and company guidelines. Monitor and share insights on market trends, competitor activities, and emerging technologies within HVAC and Retail Refrigeration sectors. Maintain complete and accurate records of all customer interactions, opportunities, and actions in CRM systems. Professional Development Continuously expand your knowledge of RDM's full product suite, connected platforms, and technical capabilities. Undertake cross-department training to strengthen technical, commercial, and product understanding. Actively engage in personal development initiatives and knowledge-sharing sessions within the Customer Success team. Skills & Experience Proven experience in Customer Success, Account Management, or Technical Sales in a B2B environment. Strong knowledge of either Retail Refrigeration or HVAC, with willingness to develop across both. Excellent relationship-building, communication, and presentation skills. Commercial acumen with a consultative, customer-first mindset. Organised, self-driven, and capable of managing multiple priorities independently. Proficiency in CRM systems and Microsoft Office applications. Experience with control systems, IoT, or energy management technologies. Familiarity with RDM's solutions, including Data Manager and ActiveFM. Experience leading business reviews, workshops, or training sessions. Success Metrics Maintain customer satisfaction and retention targets as defined by the Customer Success Lead. Conduct all required business reviews according to the Tier 1-3 cadence. Demonstrate consistent and structured use of the RDM Sales Kit for opportunity management and customer profiling. Provide accurate account forecasts and maintain complete CRM data. Deliver measurable improvements in customer engagement, loyalty, and adoption of RDM solutions. Why Join Resource Data Management? At RDM, we're driving the future of intelligent control and monitoring systems for HVAC and Retail Refrigeration. As a Customer Success Manager, you'll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. You'll join a forward-thinking, collaborative team where your ability to nurture relationships, understand customer values, and deliver measurable results directly impacts our shared success. Salary and Benefits Salary circa £50-60k plus 20% bonus potential (subject to experience and qualifications) Annual On-Target Commission (OTC) bonus, based on achieving minimum sales targets. This is calculated at the end of the financial year and paid in arrears on 15th February of the following year. Targets are set approximately two months prior to each year by the Group Sales and Marketing Officer and approved by the Board of Directors. Company Electric Car - In addition to environmental benefits, the vehicle qualifies for the zero CO2 emission band, resulting in significantly lower personal tax liabilities. IT equipment provided: Laptop, Mobile Phone, and VoIP Phone. Business Expenses - Company Credit card with limit as set by company. All expense claims must be submitted on a monthly basis and must be supported with VAT receipts in line with company expenses policy following strict guidelines. Holidays of 30 days including statutory holidays (pro rata) Optional private healthcare available after successful completion of probationary period. Company Pension scheme Death in Service insurance cover at 3 x salary. Resource Data Management is an equal opportunities employer. We are committed to diversity and inclusion and prohibit discrimination and harassment of any kind based on all protected characteristics as outlined by law, and in best practice. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any protected characteristics. We encourage all qualified individuals to apply.
Feb 04, 2026
Full time
As Resource Data Management (RDM) evolves to deliver deeper, more strategic value to our customers, we are transforming our traditional Account Management function into Customer Success Management. This shift reflects our belief that long-term partnerships are built on understanding, collaboration, and measurable success. This position is based in the South of England but will include additional travel nationwide and Europe. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigeration and HVAC, ensuring they gain maximum value from the full RDM ecosystem, including hardware, software, and connected platforms. You'll nurture strong, long-term relationships with customers, understand their goals and business culture, and ensure RDM is positioned to help them succeed. Working closely with Sales colleagues, Marketing, Technical Support, Operations, and Engineering teams, you'll create alignment between customer needs and RDM's strategic direction. Key Responsibilities Customer Relationship & Success Act as the primary point of contact for a defined portfolio of customers across Retail Refrigeration and HVAC. Build and nurture long-term partnerships, focusing on mutual growth and sustained trust. For Tier 1 and Tier 2 customers, develop a deep understanding of their business vision, values, and strategic priorities to ensure RDM aligns with their goals. Manage interactions based on customer tier and spend: Tier 1 customers: Monthly business reviews and ongoing performance management. Tier 2 customers: Quarterly business reviews and joint growth planning. Tier 3 customers: Reviews every 6-12 months, focusing on stability, support, and opportunity identification. Conduct regular customer success reviews to assess satisfaction, highlight achievements, and identify improvement areas. Anticipate customer needs, proactively addressing issues and ensuring rapid resolution through internal collaboration. Act as the voice of the customer within RDM - ensuring insights and feedback inform continuous improvement, innovation, and product development. Growth & Retention Achieve 5%-10% annual sales growth across your customer portfolio through upselling, cross-selling, and improved adoption of RDM solutions. Use the defined RDM Sales Kit to structure opportunity profiling, account management, and relationship planning. Identify opportunities for product and platform expansion, using insight from business reviews and technical engagement. Support customers with onboarding, training, and ongoing adoption of new technologies and features. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions Director once the account is established and ready for transition to the Customer Success function. Partner with Engineering, Technical Support, and Product Management teams to ensure customer feedback and requirements are integrated into product development. Work closely with Operations, Quality, and Compliance to ensure reliability, certification, and delivery performance. Collaborate with Marketing to share customer success stories and highlight innovative use cases. Contribute to a culture of collaboration within the Customer Success team by sharing insights, tools, and learnings to raise capability across the group. Maintain a strong and accurate sales pipeline and CRM record for all customers and opportunities. Use the RDM Sales Kit consistently to support customer engagement, ensuring alignment in messaging, documentation, and value presentation. Prepare and present compelling business proposals and presentations tailored to customer priorities. Participate in industry events, exhibitions, and networking opportunities to strengthen RDM's visibility and engagement. Reporting & Insights Forecast and report on account performance, opportunity status, and customer satisfaction levels. Conduct structured business reviews according to customer tiering and company guidelines. Monitor and share insights on market trends, competitor activities, and emerging technologies within HVAC and Retail Refrigeration sectors. Maintain complete and accurate records of all customer interactions, opportunities, and actions in CRM systems. Professional Development Continuously expand your knowledge of RDM's full product suite, connected platforms, and technical capabilities. Undertake cross-department training to strengthen technical, commercial, and product understanding. Actively engage in personal development initiatives and knowledge-sharing sessions within the Customer Success team. Skills & Experience Proven experience in Customer Success, Account Management, or Technical Sales in a B2B environment. Strong knowledge of either Retail Refrigeration or HVAC, with willingness to develop across both. Excellent relationship-building, communication, and presentation skills. Commercial acumen with a consultative, customer-first mindset. Organised, self-driven, and capable of managing multiple priorities independently. Proficiency in CRM systems and Microsoft Office applications. Experience with control systems, IoT, or energy management technologies. Familiarity with RDM's solutions, including Data Manager and ActiveFM. Experience leading business reviews, workshops, or training sessions. Success Metrics Maintain customer satisfaction and retention targets as defined by the Customer Success Lead. Conduct all required business reviews according to the Tier 1-3 cadence. Demonstrate consistent and structured use of the RDM Sales Kit for opportunity management and customer profiling. Provide accurate account forecasts and maintain complete CRM data. Deliver measurable improvements in customer engagement, loyalty, and adoption of RDM solutions. Why Join Resource Data Management? At RDM, we're driving the future of intelligent control and monitoring systems for HVAC and Retail Refrigeration. As a Customer Success Manager, you'll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. You'll join a forward-thinking, collaborative team where your ability to nurture relationships, understand customer values, and deliver measurable results directly impacts our shared success. Salary and Benefits Salary circa £50-60k plus 20% bonus potential (subject to experience and qualifications) Annual On-Target Commission (OTC) bonus, based on achieving minimum sales targets. This is calculated at the end of the financial year and paid in arrears on 15th February of the following year. Targets are set approximately two months prior to each year by the Group Sales and Marketing Officer and approved by the Board of Directors. Company Electric Car - In addition to environmental benefits, the vehicle qualifies for the zero CO2 emission band, resulting in significantly lower personal tax liabilities. IT equipment provided: Laptop, Mobile Phone, and VoIP Phone. Business Expenses - Company Credit card with limit as set by company. All expense claims must be submitted on a monthly basis and must be supported with VAT receipts in line with company expenses policy following strict guidelines. Holidays of 30 days including statutory holidays (pro rata) Optional private healthcare available after successful completion of probationary period. Company Pension scheme Death in Service insurance cover at 3 x salary. Resource Data Management is an equal opportunities employer. We are committed to diversity and inclusion and prohibit discrimination and harassment of any kind based on all protected characteristics as outlined by law, and in best practice. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any protected characteristics. We encourage all qualified individuals to apply.
