Our dynamic, creative External Relations Team truly punches above it's weight when it comes to fundraising, events and communications. The External Engagement Officer will provide vital administrative and operational support across fundraising, events, and communications, such as event logistics, copywriting content, preparing social media posts. We are excited for you to join us and make a meaningful contribution to our high-performing team. Fundraising and Data Support Managing Contacts: Ensuring that up-to-date records are kept throughout our CRM (Salesforce) Financial Processing: Responsible for adding weekly bank donations onto Salesforce and working with the Finance Team to reconciling income and assist with gift processing Supporter Care: Lead on thanking supporters, specifically managing emails and cards Legacy Administration: Assist with the administration of legacy giving, including thanking donors for pledges and gifts. Prospect Research: Support the Fundraising Manager in carrying out research into potential prospects and networks to help expand the Trust's reach. Events - Logistics and Administration Guest Management: Support event logistics by using our CRM to manage all aspects of our events including guest lists, RSVPs, and creating name badges for attendees Box Office Function: Act as a point of contact for event booking enquiries and assist with seating plans On-site Support and post-event coordination Communications and Digital Engagement Inbox Management ensuring timely and professional responses Social Media: Assist with digital engagement by managing DMs, replying to comments, and creating content. Print Advertising: Manage the logistics of print advertising General / Team Support Inventory Management: Maintain an organized inventory of fundraising and event materials, such as banners, stationery, and merchandise Team Collaboration: Provide general administrative support to the ER team and contribute creative ideas for improving supporter care and donor engagement This is an excellent opportunity to develop a broad range of skills and experience across comms, fundraising, events, marketing and press within a busy team. If you are a motivated individual who has some experience of working in communications or fundraising and can provide reliable, proactive support for our fundraising and communications activities who is also excited to lead on their own projects, we would love to hear from you. We are looking for a candidate who is highly organized, technologically adept and curious, with a can-do attitude who shares our commitment to supporting the clergy community.
Mar 27, 2026
Full time
Our dynamic, creative External Relations Team truly punches above it's weight when it comes to fundraising, events and communications. The External Engagement Officer will provide vital administrative and operational support across fundraising, events, and communications, such as event logistics, copywriting content, preparing social media posts. We are excited for you to join us and make a meaningful contribution to our high-performing team. Fundraising and Data Support Managing Contacts: Ensuring that up-to-date records are kept throughout our CRM (Salesforce) Financial Processing: Responsible for adding weekly bank donations onto Salesforce and working with the Finance Team to reconciling income and assist with gift processing Supporter Care: Lead on thanking supporters, specifically managing emails and cards Legacy Administration: Assist with the administration of legacy giving, including thanking donors for pledges and gifts. Prospect Research: Support the Fundraising Manager in carrying out research into potential prospects and networks to help expand the Trust's reach. Events - Logistics and Administration Guest Management: Support event logistics by using our CRM to manage all aspects of our events including guest lists, RSVPs, and creating name badges for attendees Box Office Function: Act as a point of contact for event booking enquiries and assist with seating plans On-site Support and post-event coordination Communications and Digital Engagement Inbox Management ensuring timely and professional responses Social Media: Assist with digital engagement by managing DMs, replying to comments, and creating content. Print Advertising: Manage the logistics of print advertising General / Team Support Inventory Management: Maintain an organized inventory of fundraising and event materials, such as banners, stationery, and merchandise Team Collaboration: Provide general administrative support to the ER team and contribute creative ideas for improving supporter care and donor engagement This is an excellent opportunity to develop a broad range of skills and experience across comms, fundraising, events, marketing and press within a busy team. If you are a motivated individual who has some experience of working in communications or fundraising and can provide reliable, proactive support for our fundraising and communications activities who is also excited to lead on their own projects, we would love to hear from you. We are looking for a candidate who is highly organized, technologically adept and curious, with a can-do attitude who shares our commitment to supporting the clergy community.
Chief Marketing Officer (CMO) . £140,000-£170,000 + Comprehensive Benefits Location: Birmingham We're partnering with an award-winning beauty and wellness brand to appoint a Chief Marketing Officer (CMO) as the business prepares for further scale and strategic investment and seeks a commercially focused, driven marketing leader. Proven experience at CMO / Marketing Director level within a subscription or D2C business is essential for this role. The role Reporting to the CEO, the CMO will own and deliver the full marketing and growth strategy, with a clear focus on scaling a subscription model. You'll lead across brand, digital, performance and CRM, driving customer acquisition, retention and lifetime value. Developing and executing a multi-channel marketing strategy across paid media, CRM, content and partnerships Own and execute a go-to-market and revenue strategy across all business lines. Scaling performance marketing (paid social, search, affiliates) with a strong focus on ROI and CAC optimisation Owning brand strategy, positioning and creative direction Using data, insights and testing to continuously optimise campaigns and customer journeys Managing budgets, forecasting and marketing performance metrics Building and leading a high-performing marketing team What we're looking for Proven experience at CMO / Marketing Director level within a subscription or D2C business Strong background in performance marketing, CRM and digital growth Experience in a product-led, customer-focused environment (beauty, wellness, or similar) Track record of scaling customer acquisition and improving retention metrics Highly commercial, data-driven, and comfortable owning budget and ROI Hands-on approach with the ability to operate strategically and tactically The role is ideal for a driven CMO who thrives on autonomy and wants real ownership in a fast-paced, high-growth environment. You'll join a dynamic, empowering culture where you're trusted to take full control of your work, make an impact, and accelerate your caree r.
Mar 27, 2026
Full time
Chief Marketing Officer (CMO) . £140,000-£170,000 + Comprehensive Benefits Location: Birmingham We're partnering with an award-winning beauty and wellness brand to appoint a Chief Marketing Officer (CMO) as the business prepares for further scale and strategic investment and seeks a commercially focused, driven marketing leader. Proven experience at CMO / Marketing Director level within a subscription or D2C business is essential for this role. The role Reporting to the CEO, the CMO will own and deliver the full marketing and growth strategy, with a clear focus on scaling a subscription model. You'll lead across brand, digital, performance and CRM, driving customer acquisition, retention and lifetime value. Developing and executing a multi-channel marketing strategy across paid media, CRM, content and partnerships Own and execute a go-to-market and revenue strategy across all business lines. Scaling performance marketing (paid social, search, affiliates) with a strong focus on ROI and CAC optimisation Owning brand strategy, positioning and creative direction Using data, insights and testing to continuously optimise campaigns and customer journeys Managing budgets, forecasting and marketing performance metrics Building and leading a high-performing marketing team What we're looking for Proven experience at CMO / Marketing Director level within a subscription or D2C business Strong background in performance marketing, CRM and digital growth Experience in a product-led, customer-focused environment (beauty, wellness, or similar) Track record of scaling customer acquisition and improving retention metrics Highly commercial, data-driven, and comfortable owning budget and ROI Hands-on approach with the ability to operate strategically and tactically The role is ideal for a driven CMO who thrives on autonomy and wants real ownership in a fast-paced, high-growth environment. You'll join a dynamic, empowering culture where you're trusted to take full control of your work, make an impact, and accelerate your caree r.
Harris Hill are delighted to be working with a national charity to recruit for the Fundraising and Events Officer role in order to help deliver an engaging and successful portfolio of fundraising and cultivation events, including an annual golf day, comedy night and dinners. You ll play a central role in delivering exceptional events, stewarding supporters and corporate partners, and supporting wider fundraising activity. This role is ideal for someone with strong attention to detail, creativity and hands on event management experience. Key Responsibilities Plan, organise and deliver events from concept to evaluation. Maximise return on investment while building meaningful supporter relationships. Manage event budgets with a focus on cost efficiency. Develop engaging promotional materials across multiple channels. Work closely with marketing colleagues on event promotion and post event communications. Liaise with and manage suppliers including venues, photographers and entertainers. Steward attendees to ensure an outstanding supporter experience. Lead on monitoring and evaluating the event portfolio to improve performance year on year. Support stewardship of corporate partners and their fundraising initiatives. Assist with corporate volunteering days and seasonal activities. Help deliver a vibrant volunteering programme, particularly during busy periods such as Christmas. Support the securing of Gifts in Kind. About You Proven experience delivering successful events from planning through to evaluation. Excellent relationship building and stakeholder management skills. Strong written and verbal communication skills. Exceptional organisational and project management ability. Experience managing budgets and monitoring financial performance. Proficiency in Microsoft Office and CRM/database systems. Knowledge of fundraising regulations, GDPR and relevant charity law. Resilience, adaptability and calm problem solving skills. Salary of up to £30,000 per annum Location: London, hybrid working, 3 day a week in the office Contract type: permanent, full- time, Closing date: on rolling basis Interview: ASAP Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Mar 27, 2026
Full time
Harris Hill are delighted to be working with a national charity to recruit for the Fundraising and Events Officer role in order to help deliver an engaging and successful portfolio of fundraising and cultivation events, including an annual golf day, comedy night and dinners. You ll play a central role in delivering exceptional events, stewarding supporters and corporate partners, and supporting wider fundraising activity. This role is ideal for someone with strong attention to detail, creativity and hands on event management experience. Key Responsibilities Plan, organise and deliver events from concept to evaluation. Maximise return on investment while building meaningful supporter relationships. Manage event budgets with a focus on cost efficiency. Develop engaging promotional materials across multiple channels. Work closely with marketing colleagues on event promotion and post event communications. Liaise with and manage suppliers including venues, photographers and entertainers. Steward attendees to ensure an outstanding supporter experience. Lead on monitoring and evaluating the event portfolio to improve performance year on year. Support stewardship of corporate partners and their fundraising initiatives. Assist with corporate volunteering days and seasonal activities. Help deliver a vibrant volunteering programme, particularly during busy periods such as Christmas. Support the securing of Gifts in Kind. About You Proven experience delivering successful events from planning through to evaluation. Excellent relationship building and stakeholder management skills. Strong written and verbal communication skills. Exceptional organisational and project management ability. Experience managing budgets and monitoring financial performance. Proficiency in Microsoft Office and CRM/database systems. Knowledge of fundraising regulations, GDPR and relevant charity law. Resilience, adaptability and calm problem solving skills. Salary of up to £30,000 per annum Location: London, hybrid working, 3 day a week in the office Contract type: permanent, full- time, Closing date: on rolling basis Interview: ASAP Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Marketing & Communications Manager Contract: Part time permanent, minimum 27.5 hrs per week About the role We are looking for a skilled, creative, enthusiastic marketeer, with proven digital marketing experience, to take the Trust's marketing and communications to the next level. We are a registered charity caring for the historic Grade 1 listed Sharpham House and Estate on the banks of the River Dart near to Totnes. At the heart of the Sharpham Trust ethos is our desire to build a more mindful, compassionate and environmentally sustainable world. We connect over 3,000 people annually with nature and foster mindfulness and well-being through our programme of retreats, mindfulness courses, public events, outdoor learning and the arts. In recent years the Trust has greatly expanded its activities, integrating and increasing the scope of our work. Our estate now embraces four retreat centres, operating all year round, together with online offers, serving a wide range of audiences and interests. Our marketing and communications are founded upon a desire to build lasting authentic relationships with our participants and to expand the range and number of people we engage. Over the last two years we have been reviewing our marketing and communications and increased the staffing resources dedicated to this area. We have worked with an external consultant and we are currently introducing a new Customer Relationship Management System, so that we are better able to understand our users and tailor our communications to be effective. The Marketing and Communications Manager will be supported by colleagues across the Trust who are responsible for: programming, finance, bookings, health and safety, property management, gardening and catering. The Trust is governed by a board of volunteer Trustees who set the overall direction and strategy. All staff benefit from being part of the community at The Trust, an organisation which is working to create a more mindful, compassionate and sustainable world. Set in a beautiful landscape, with a warm and friendly team, a track record of success and an imaginative approach to the future, there can be few better environments to work in than at Sharpham. To find out more visit our website About you This is a role for someone who can see the bigger picture and is able to prioritise the best use of our resources by creating effective strategies to target, engage and develop specific audiences and who can fit in with Sharpham's values and vision. To do this you will need to be confident in the digital realm, with an understanding of proven digital marketing techniques and experience with using customer data to tailor marketing priorities. You will need excellent communication skills and the ability to work on your own initiative, as part of a collaborative team. Most of all you will have a passion for communicating with people and be able to manage multiple priorities and always achieve high standards. To apply, please complete our application form and return by an email. Closing Date: 12 noon Monday 13th April 2026. Interviews: Wednesday 29th April 2026. Job Title Marketing & Communications Manager Salary - £37,050 (£27,170 - £29,640 pro rata) + pension + holiday Working Hours - Between 27.5hrs and 30hrs per week over 4 or 5 days Report to - Director Supervision of - Communications Officer, External Consultants Main Purpose of the Role The Marketing & Communications Manager will be the driving force in planning and delivering the Trust's marketing & communications, working in tandem with the Communications Officer and Director, ensuring that we identify, understand and prioritise current and new participants, effectively target and engage them, and further raise the profile of the Trust. Key Responsibilities Audience Development: Identify current and new retreat audiences and develop customer journeys, taking them from the initial contact through to repeat bookings Utilise the Trust's CRM (Zoho) to segment and prioritise customers and report on audiences for the purposes of planning marketing and communications Translate the above into an annual M&C Plan, with KPIs and budgets, covering the marketing of external hires, public events, mindfulness courses, retreats, wedding hires and the natural burial site Steward and develop the Trust brand across different locations, activities, events and media Develop marketing partnerships and promotions with like-minded organisations and influencers (PR) Data: Gather, visualise and present relevant and actionable data in reports (including digital data via Google Analytics) Set, monitor and report on KPIs (e.g. audience engagement and development, website performance, user perceptions and feedback), sharing learning and actions Be responsible for GDPR and data privacy Communications: Oversee all Trust communications with our experienced Communications Officer to ensure consistency and effective prioritisation - including public/media relations, print, advertising, website, e-newsletters, social media content & dialogue Increase e-newsletter subscriber numbers and booking conversions Liaise with management colleagues, Trustees and other staff on shaping and delivering this strategy Report to and actively participate in fortnightly Management Team meetings and quarterly Programme Group meetings Digital Marketing: Oversee the wider digital strategy integrating: website, SEO, social media, Content Marketing Strategy & calendar, optimising conversion from the website/e-newsletter Oversee the Trust's website, working with an external company Oversee and report on SEO and Website Analytics through an external consultant Develop digital advertising linked to audience priorities Monitor and report on the effectiveness of digital activity and spend Financials: Propose and agree forecasts and budget with Trust Director Manage and track expenditure and income, achieving agreed targets and maximising the impact of spend Line Management: Line manage Communications Officer, including joint prioritisation of work and supporting professional development to deliver the M&C Strategy Manage the digital consultant and other external specialists as required Person Specification Essential (E) Desirable (D) QUALIFICATIONS: (E) Educated to degree level or equivalent experience (D) Marketing related qualifications and courses Digital related EXPERIENCE: (E) - At least three years' relevant experience gained in a marketing/digital marketing/communications role (E) - Budget management, brand management and development/delivery of marketing strategies or plans (E) - Developing PR opportunities (D) - Experience of working in a relevant audience experience focused setting (D) - Attended Mindfulness retreats / personal Mindfulness practice (D) - Line management SKILLS AND KNOWLEDGE: (E) Audience development strategies (E) Digital marketing - digital advertising, social media, email, (E) Customer Relationship Management systems (E) Data analysis (E) Excellent communication and interpersonal skills (E) Excellent planning, organisational and admin skills (E) Strong ICT skills including website CMS (E) Copywriting and storytelling (D) Good working knowledge of other relevant software - eg use of Customer Relationship Management system (D) Knowledge of the Sharpham Trust and its aims and ethos ATTRIBUTES & COMPETENCIES (all essential): Commitment to diversity and equality Ability to cope under pressure and work to tight deadlines Imaginative and creative Confident and friendly disposition Good attention to detail Team-worker - ability to develop and retain good relationships Hours/Shift Pattern: 27.5 - 30 hours per week, over 4/5 days - exact days and times to be agreed. This is not a remote working role but The Trust will consider hybrid working where a certain amount of time is spent onsite at Sharpham each week. This can be discussed at interview. The Trust operates a Time Off in Lieu system. All staff members are expected to assist and contribute to the Trust's annual open days. This will be on a TOIL basis unless otherwise agreed. 181.5 hours holiday including bank holidays per annum. Pension Scheme - the Trust contributes 7% towards a staff pension scheme for eligible employees after the 6-month probationary period. OBLIGATIONS: This job description is subject to the Policies and Procedures of the Sharpham Trust and all staff are required to acquaint themselves with those applicable to this post. This job description will be subject to review and amended to meet the changing needs of the Charitable Trust. Under the Health & Safety at Work Act 1974, the Company has a duty to ensure as far as is reasonably practicable, the health, safety and welfare of all its employees. There is also a duty of care on all employees under the same legislation . click apply for full job details
Mar 27, 2026
Full time
Marketing & Communications Manager Contract: Part time permanent, minimum 27.5 hrs per week About the role We are looking for a skilled, creative, enthusiastic marketeer, with proven digital marketing experience, to take the Trust's marketing and communications to the next level. We are a registered charity caring for the historic Grade 1 listed Sharpham House and Estate on the banks of the River Dart near to Totnes. At the heart of the Sharpham Trust ethos is our desire to build a more mindful, compassionate and environmentally sustainable world. We connect over 3,000 people annually with nature and foster mindfulness and well-being through our programme of retreats, mindfulness courses, public events, outdoor learning and the arts. In recent years the Trust has greatly expanded its activities, integrating and increasing the scope of our work. Our estate now embraces four retreat centres, operating all year round, together with online offers, serving a wide range of audiences and interests. Our marketing and communications are founded upon a desire to build lasting authentic relationships with our participants and to expand the range and number of people we engage. Over the last two years we have been reviewing our marketing and communications and increased the staffing resources dedicated to this area. We have worked with an external consultant and we are currently introducing a new Customer Relationship Management System, so that we are better able to understand our users and tailor our communications to be effective. The Marketing and Communications Manager will be supported by colleagues across the Trust who are responsible for: programming, finance, bookings, health and safety, property management, gardening and catering. The Trust is governed by a board of volunteer Trustees who set the overall direction and strategy. All staff benefit from being part of the community at The Trust, an organisation which is working to create a more mindful, compassionate and sustainable world. Set in a beautiful landscape, with a warm and friendly team, a track record of success and an imaginative approach to the future, there can be few better environments to work in than at Sharpham. To find out more visit our website About you This is a role for someone who can see the bigger picture and is able to prioritise the best use of our resources by creating effective strategies to target, engage and develop specific audiences and who can fit in with Sharpham's values and vision. To do this you will need to be confident in the digital realm, with an understanding of proven digital marketing techniques and experience with using customer data to tailor marketing priorities. You will need excellent communication skills and the ability to work on your own initiative, as part of a collaborative team. Most of all you will have a passion for communicating with people and be able to manage multiple priorities and always achieve high standards. To apply, please complete our application form and return by an email. Closing Date: 12 noon Monday 13th April 2026. Interviews: Wednesday 29th April 2026. Job Title Marketing & Communications Manager Salary - £37,050 (£27,170 - £29,640 pro rata) + pension + holiday Working Hours - Between 27.5hrs and 30hrs per week over 4 or 5 days Report to - Director Supervision of - Communications Officer, External Consultants Main Purpose of the Role The Marketing & Communications Manager will be the driving force in planning and delivering the Trust's marketing & communications, working in tandem with the Communications Officer and Director, ensuring that we identify, understand and prioritise current and new participants, effectively target and engage them, and further raise the profile of the Trust. Key Responsibilities Audience Development: Identify current and new retreat audiences and develop customer journeys, taking them from the initial contact through to repeat bookings Utilise the Trust's CRM (Zoho) to segment and prioritise customers and report on audiences for the purposes of planning marketing and communications Translate the above into an annual M&C Plan, with KPIs and budgets, covering the marketing of external hires, public events, mindfulness courses, retreats, wedding hires and the natural burial site Steward and develop the Trust brand across different locations, activities, events and media Develop marketing partnerships and promotions with like-minded organisations and influencers (PR) Data: Gather, visualise and present relevant and actionable data in reports (including digital data via Google Analytics) Set, monitor and report on KPIs (e.g. audience engagement and development, website performance, user perceptions and feedback), sharing learning and actions Be responsible for GDPR and data privacy Communications: Oversee all Trust communications with our experienced Communications Officer to ensure consistency and effective prioritisation - including public/media relations, print, advertising, website, e-newsletters, social media content & dialogue Increase e-newsletter subscriber numbers and booking conversions Liaise with management colleagues, Trustees and other staff on shaping and delivering this strategy Report to and actively participate in fortnightly Management Team meetings and quarterly Programme Group meetings Digital Marketing: Oversee the wider digital strategy integrating: website, SEO, social media, Content Marketing Strategy & calendar, optimising conversion from the website/e-newsletter Oversee the Trust's website, working with an external company Oversee and report on SEO and Website Analytics through an external consultant Develop digital advertising linked to audience priorities Monitor and report on the effectiveness of digital activity and spend Financials: Propose and agree forecasts and budget with Trust Director Manage and track expenditure and income, achieving agreed targets and maximising the impact of spend Line Management: Line manage Communications Officer, including joint prioritisation of work and supporting professional development to deliver the M&C Strategy Manage the digital consultant and other external specialists as required Person Specification Essential (E) Desirable (D) QUALIFICATIONS: (E) Educated to degree level or equivalent experience (D) Marketing related qualifications and courses Digital related EXPERIENCE: (E) - At least three years' relevant experience gained in a marketing/digital marketing/communications role (E) - Budget management, brand management and development/delivery of marketing strategies or plans (E) - Developing PR opportunities (D) - Experience of working in a relevant audience experience focused setting (D) - Attended Mindfulness retreats / personal Mindfulness practice (D) - Line management SKILLS AND KNOWLEDGE: (E) Audience development strategies (E) Digital marketing - digital advertising, social media, email, (E) Customer Relationship Management systems (E) Data analysis (E) Excellent communication and interpersonal skills (E) Excellent planning, organisational and admin skills (E) Strong ICT skills including website CMS (E) Copywriting and storytelling (D) Good working knowledge of other relevant software - eg use of Customer Relationship Management system (D) Knowledge of the Sharpham Trust and its aims and ethos ATTRIBUTES & COMPETENCIES (all essential): Commitment to diversity and equality Ability to cope under pressure and work to tight deadlines Imaginative and creative Confident and friendly disposition Good attention to detail Team-worker - ability to develop and retain good relationships Hours/Shift Pattern: 27.5 - 30 hours per week, over 4/5 days - exact days and times to be agreed. This is not a remote working role but The Trust will consider hybrid working where a certain amount of time is spent onsite at Sharpham each week. This can be discussed at interview. The Trust operates a Time Off in Lieu system. All staff members are expected to assist and contribute to the Trust's annual open days. This will be on a TOIL basis unless otherwise agreed. 181.5 hours holiday including bank holidays per annum. Pension Scheme - the Trust contributes 7% towards a staff pension scheme for eligible employees after the 6-month probationary period. OBLIGATIONS: This job description is subject to the Policies and Procedures of the Sharpham Trust and all staff are required to acquaint themselves with those applicable to this post. This job description will be subject to review and amended to meet the changing needs of the Charitable Trust. Under the Health & Safety at Work Act 1974, the Company has a duty to ensure as far as is reasonably practicable, the health, safety and welfare of all its employees. There is also a duty of care on all employees under the same legislation . click apply for full job details
Get Staffed Online Recruitment Limited
Redditch, Worcestershire
Senior Digital Marketing and Communications Officer Location: Hybrid (minimum 1 day per week in our client s office in Redditch, Worcestershire); Some additional travel across UK required occasionally Employment Type: Full-Time (35 hours per week); Job shares, and compressed hours will be considered; Occasional evening and weekend work required (approx. 4 times per year) Salary: £32,000 £37,000 (for full-time, dependent on experience) About the Employer Our client is the charity that transforms the lives of nursing and midwifery professionals facing crisis and tough times. The need for our client has never been greater, and the charity is at its most critical point in its 108-year history as the demand for support is at an all-time high. Their new 3-year strategy will see the charity evolve beyond grant making and emotional support to a bold yet apolitical advocate which amplifies the voices and lived experiences of nursing and midwifery professionals. The Role Our client is looking for a creative, proactive and data-driven individual to join them as a Senior Digital Marketing and Communications Officer. This role will lead the creation of engaging digital content, including high-quality video, while supporting the delivery of effective digital marketing campaigns that raise awareness of our client s work and strengthen engagement with nursing and midwifery professionals, supporters and partners. Working closely with the Marketing and Communications Manager and wider team, the successful candidate will help deliver integrated digital campaigns, optimise email marketing journeys and use analytics to continually improve performance across their digital channels. The role combines hands-on content production with a performance-focused approach to digital marketing, ensuring activity is insight-led and delivers measurable impact. The Ideal Candidate They re looking for someone who: Has strong videography and video editing skills and experience creating digital-first content. Has experience delivering digital marketing campaigns and improving performance through data and insight. Is confident analysing digital analytics and translating data into practical recommendations. Has experience managing and optimising email marketing journeys and audience segmentation. Has strong copywriting and storytelling skills for digital platforms. Has excellent communication and collaboration skills. Is highly organised with the ability to manage multiple projects and deadlines. Has experience of optimising a CRM database to effectively capture and manage data. Has strong attention to detail and maintains high editorial and brand standards. Has an understanding or empathy for the pressures facing nursing and midwifery professionals. Their ideal candidate will also: Have experience capturing content at events and working with ambassadors or beneficiaries (desirable). Have experience working within the charity or healthcare sector (desirable). Benefits: A flexible, supportive working culture. 30 days of annual leave (including bank holidays). Up to an 8% employer pension contribution. Access to an employer assistance program. Enhanced sick pay (after probation). Enhanced family leave policies. Application Process: Please click on the 'Apply' button to download the full job pack and upload your CV by 12pm on Monday, 30th of March. Your CV will be reviewed by the team and if your skills align to what they are looking for, you will be sent a short screening interview with a task to complete focused on the questions below. For candidates who are shortlisted for interview, these will be held remotely on 7th of April or 8th of April. This will be an opportunity to ask the panel questions and key question themes will be shared in advance. Screening Interview Details: A -word paragraph which could be used on a website donation page to encourage an individual to donate to our client (Use of AI for idea generation is acceptable, but they are looking to see your individual copywriting skills!). A link to a video you ve created (personally or professionally). Your notice period. Your preferred working arrangement (full-time, job-share, compressed hours, etc.). Start your application now.
Mar 27, 2026
Full time
Senior Digital Marketing and Communications Officer Location: Hybrid (minimum 1 day per week in our client s office in Redditch, Worcestershire); Some additional travel across UK required occasionally Employment Type: Full-Time (35 hours per week); Job shares, and compressed hours will be considered; Occasional evening and weekend work required (approx. 4 times per year) Salary: £32,000 £37,000 (for full-time, dependent on experience) About the Employer Our client is the charity that transforms the lives of nursing and midwifery professionals facing crisis and tough times. The need for our client has never been greater, and the charity is at its most critical point in its 108-year history as the demand for support is at an all-time high. Their new 3-year strategy will see the charity evolve beyond grant making and emotional support to a bold yet apolitical advocate which amplifies the voices and lived experiences of nursing and midwifery professionals. The Role Our client is looking for a creative, proactive and data-driven individual to join them as a Senior Digital Marketing and Communications Officer. This role will lead the creation of engaging digital content, including high-quality video, while supporting the delivery of effective digital marketing campaigns that raise awareness of our client s work and strengthen engagement with nursing and midwifery professionals, supporters and partners. Working closely with the Marketing and Communications Manager and wider team, the successful candidate will help deliver integrated digital campaigns, optimise email marketing journeys and use analytics to continually improve performance across their digital channels. The role combines hands-on content production with a performance-focused approach to digital marketing, ensuring activity is insight-led and delivers measurable impact. The Ideal Candidate They re looking for someone who: Has strong videography and video editing skills and experience creating digital-first content. Has experience delivering digital marketing campaigns and improving performance through data and insight. Is confident analysing digital analytics and translating data into practical recommendations. Has experience managing and optimising email marketing journeys and audience segmentation. Has strong copywriting and storytelling skills for digital platforms. Has excellent communication and collaboration skills. Is highly organised with the ability to manage multiple projects and deadlines. Has experience of optimising a CRM database to effectively capture and manage data. Has strong attention to detail and maintains high editorial and brand standards. Has an understanding or empathy for the pressures facing nursing and midwifery professionals. Their ideal candidate will also: Have experience capturing content at events and working with ambassadors or beneficiaries (desirable). Have experience working within the charity or healthcare sector (desirable). Benefits: A flexible, supportive working culture. 30 days of annual leave (including bank holidays). Up to an 8% employer pension contribution. Access to an employer assistance program. Enhanced sick pay (after probation). Enhanced family leave policies. Application Process: Please click on the 'Apply' button to download the full job pack and upload your CV by 12pm on Monday, 30th of March. Your CV will be reviewed by the team and if your skills align to what they are looking for, you will be sent a short screening interview with a task to complete focused on the questions below. For candidates who are shortlisted for interview, these will be held remotely on 7th of April or 8th of April. This will be an opportunity to ask the panel questions and key question themes will be shared in advance. Screening Interview Details: A -word paragraph which could be used on a website donation page to encourage an individual to donate to our client (Use of AI for idea generation is acceptable, but they are looking to see your individual copywriting skills!). A link to a video you ve created (personally or professionally). Your notice period. Your preferred working arrangement (full-time, job-share, compressed hours, etc.). Start your application now.
About Us National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services because nobody with hearing loss should feel alone. About The Role Location: Hybrid - The Grange, Saunderton, Buckinghamshire Salary: £27,050.40 Contract: Fixed term - 18 months Hours: 35 hours per week The Supporter Care Officer role sits within the Supporter Services team, which forms an integral part of the Individual Giving team, within the Marketing Communications Department at Hearing Dogs for Deaf People. Working alongside another Supporter Services Officer and managed by the Supporter Care Manager, you will support the delivery of our Individual Giving programme, specifically in support of our Puppy Sponsorship Scheme. The delivery of exceptional supporter care across multiple channels lies at the heart of the Supporter Care team and forms an integral part of the Individual Giving retention strategy. In many instances, you will be the first line of enquiry either by telephone, email, social media, or letter (and occasionally face-to-face) for Hearing Dogs supporters. Building good internal relationships within our Charity is an important part of this role as you will be working with various teams. KEY TASKS OF THE ROLE: Stewardship Present a professional, positive, and proactive approach to supporter care and adherence to best practice regarding stewardship and supporter engagement. Be proactive in stewardship process improvement and development, maintaining up-to-date guidance notes for areas of your work. Ensure all interactions with supporters are logged in the CRM system and where appropriate passed on to the relevant team(s) in a timely manner. Use KPIs and SLAs to track, measure, and report on performance to ensure supporter care consistently meets our high standards. Puppy Sponsorship Process telephone, post and email enquiries/donations regarding and related to the Puppy Sponsorship Scheme, and ensure that all queries are responded to and resolved within recommended stewardship guidelines and timeframes for the team. Assist with maintenance of Puppy Sponsorship data on the Charity s CRM to ensure supporter records are up-to-date and accurate, flagging any issues to the Supporter Services Manager. Promptly action any tasks set via the CRM system. Learn other aspects of Puppy Sponsorship activity and process as required, to support the wider team, and ensure that high standards of supporter care are maintained at all times, particularly noting pinch points in the team calendar. Appeal Data & Fundraising Activity Prepare data for Puppy Sponsorship updates and build email communications. Assist with the production and cleaning of mailing files to support fundraising appeals, raffles, lotteries, and other products. Provide additional support to the other areas of the Supporter Services team, learning processes as necessary at times of increased fundraising activity and to ensure supporter care standards are adequately maintained during holiday periods. Additional Requirements Be able to talk knowledgeably and enthusiastically about our work, specifically the Puppy Sponsorship Scheme. Conduct yourself in a professional manner at all times. Treat all supporter personal information according to GDPR requirements. Adhere to the Hearing Dogs Equal Opportunities statement and polices. You will occasionally be required to perform other tasks, such as working at Charity events where Puppy Sponsorship is being promoted, which fall outside of your usual working hours. About You The following attributes are considered essential for the job: Qualifications (GCSE equivalent) in Maths and English Administration experience, particularly within a customer relationship database (CRM) Experience of working in a customer service environment IT competency with all Microsoft packages Excellent ability to communicate effectively both verbally and in writing, showing good attention to detail Customer-centric approach to ensure all supporters have the best possible experience of our Charity Work well with a range of people Recognise and embrace the role in an energetic and positive way Approaches the role with a balance of kindness and fairness The following attributes are considered desirable for the job: British Sign Language qualification Experience of working with people with Hearing Loss Awareness of Hearing Link and Hearing Dog range of services Experience of working within the voluntary sector Please apply by providing your CV and Cover Letter by 10th April 2026.
Mar 27, 2026
Full time
About Us National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services because nobody with hearing loss should feel alone. About The Role Location: Hybrid - The Grange, Saunderton, Buckinghamshire Salary: £27,050.40 Contract: Fixed term - 18 months Hours: 35 hours per week The Supporter Care Officer role sits within the Supporter Services team, which forms an integral part of the Individual Giving team, within the Marketing Communications Department at Hearing Dogs for Deaf People. Working alongside another Supporter Services Officer and managed by the Supporter Care Manager, you will support the delivery of our Individual Giving programme, specifically in support of our Puppy Sponsorship Scheme. The delivery of exceptional supporter care across multiple channels lies at the heart of the Supporter Care team and forms an integral part of the Individual Giving retention strategy. In many instances, you will be the first line of enquiry either by telephone, email, social media, or letter (and occasionally face-to-face) for Hearing Dogs supporters. Building good internal relationships within our Charity is an important part of this role as you will be working with various teams. KEY TASKS OF THE ROLE: Stewardship Present a professional, positive, and proactive approach to supporter care and adherence to best practice regarding stewardship and supporter engagement. Be proactive in stewardship process improvement and development, maintaining up-to-date guidance notes for areas of your work. Ensure all interactions with supporters are logged in the CRM system and where appropriate passed on to the relevant team(s) in a timely manner. Use KPIs and SLAs to track, measure, and report on performance to ensure supporter care consistently meets our high standards. Puppy Sponsorship Process telephone, post and email enquiries/donations regarding and related to the Puppy Sponsorship Scheme, and ensure that all queries are responded to and resolved within recommended stewardship guidelines and timeframes for the team. Assist with maintenance of Puppy Sponsorship data on the Charity s CRM to ensure supporter records are up-to-date and accurate, flagging any issues to the Supporter Services Manager. Promptly action any tasks set via the CRM system. Learn other aspects of Puppy Sponsorship activity and process as required, to support the wider team, and ensure that high standards of supporter care are maintained at all times, particularly noting pinch points in the team calendar. Appeal Data & Fundraising Activity Prepare data for Puppy Sponsorship updates and build email communications. Assist with the production and cleaning of mailing files to support fundraising appeals, raffles, lotteries, and other products. Provide additional support to the other areas of the Supporter Services team, learning processes as necessary at times of increased fundraising activity and to ensure supporter care standards are adequately maintained during holiday periods. Additional Requirements Be able to talk knowledgeably and enthusiastically about our work, specifically the Puppy Sponsorship Scheme. Conduct yourself in a professional manner at all times. Treat all supporter personal information according to GDPR requirements. Adhere to the Hearing Dogs Equal Opportunities statement and polices. You will occasionally be required to perform other tasks, such as working at Charity events where Puppy Sponsorship is being promoted, which fall outside of your usual working hours. About You The following attributes are considered essential for the job: Qualifications (GCSE equivalent) in Maths and English Administration experience, particularly within a customer relationship database (CRM) Experience of working in a customer service environment IT competency with all Microsoft packages Excellent ability to communicate effectively both verbally and in writing, showing good attention to detail Customer-centric approach to ensure all supporters have the best possible experience of our Charity Work well with a range of people Recognise and embrace the role in an energetic and positive way Approaches the role with a balance of kindness and fairness The following attributes are considered desirable for the job: British Sign Language qualification Experience of working with people with Hearing Loss Awareness of Hearing Link and Hearing Dog range of services Experience of working within the voluntary sector Please apply by providing your CV and Cover Letter by 10th April 2026.
Location: Horsham Salary: Negotiable, depending on experience Line Manager: Chief Sales Officer Ready for your next challenge? At Global 4, we support businesses across the UK with a comprehensive portfolio of technology solutions. Our vision is simple: to solve our customers' technology challenges by delivering the right solutions and consistently providing best-in-class service. We are passionate about all thing s technology one of our core values is 'We Love Tech' and we are looking for a leader who shares that passion to help transform businesses across the UK. We are looking for a motivated, collaborative, and forward-thinking Head of Mobile & Energy Specialist to join our growing team. As a natural leader, you will create a dynamic atmosphere, incentivising your team to bring our range of energy and mobile products to both new and existing clients. The Role The Head of Mobile & Energy Specialist is a dual-impact role focused on high-level leadership and strategic business growth. You will be responsible for developing a high-performing sales team while simultaneously hitting individual sales targets and KPIs. You will act as a key member of the management team, reporting on weekly and monthly sales figures while fostering a culture of "Right First Time" across your department. Key Responsibilities Leadership & Team Development: Lead and develop your sales team through morning meetings, regular 1-2-1s, and annual reviews to drive continuous improvement. Performance Management: Effectively manage individuals through PIPs/PDPs and introduce fresh incentives to motivate and recognise high performers. Sales Growth: Source new business opportunities and follow up on leads to drive business growth and exceed personal and team monthly targets. Technical Expertise: Present robust mobile and energy quotations that meet customer requirements while delivering on profitability targets. Customer Experience: Provide a high-level professional service, building your own pipeline through using various tools and techniques and providing first class service during video and face-to-face meetings . Operational Collaboration: Liaise closely with the mobile delivery and engineering teams to ensure the quality of solutions and accuracy of paperwork. Required Skills & Competencies Minimum of 3-5 years of experience of managing Mobile Sales teams. Sales experience transacting with clients primarily by phone or face to face, ideally within a similar industry. Knowledge of mobile device management platforms. Must have a professional telephone manner and be comfortable communicating with all levels of business including high-profile executives. Experience of lead generation in a B2B sales environment. Ability to solve detailed problems and use your own initiative. Computer Literate (Several CRMs to work on). Self-motivated and ability to work autonomously. Can manage conflict tactfully and provide guidance to peers while solving internal and external challenges. Confident in articulating complex information and ideas clearly to key stakeholders. A good level of business acumen, having deep understanding of the sector and how Global 4 s various departments connect and fit together. The ability to build and maintain to an atmosphere of respect and cooperation, sharing responsibility and rewards. What benefits will you receive? Broadband & Utilities: 50% off our packages, completely free after two years. Holiday Allowance: 33 days holiday (including bank holidays), plus a Buy & Sell scheme. Length of Service: 5 additional days leave granted based upon length of service. Wellness & Protection: Death in service benefit, pension scheme, and eye care vouchers. Office Culture: Complimentary fresh fruit, tea, coffee, and the "Friday Fridge". Social & Recognition: Company lunches, fun incentives, and the Kudos Employee Recognition Scheme. Giving Back: Paid Charity leave and a £250 Bright Ideas Scheme. Working for Global 4: Global 4 Communications is a family-run company offering a fantastic working environment with free onsite parking and easy access to the train station. Global 4 are proud to be an Equal Opportunities and Living Wage Foundation employer.
Mar 27, 2026
Full time
Location: Horsham Salary: Negotiable, depending on experience Line Manager: Chief Sales Officer Ready for your next challenge? At Global 4, we support businesses across the UK with a comprehensive portfolio of technology solutions. Our vision is simple: to solve our customers' technology challenges by delivering the right solutions and consistently providing best-in-class service. We are passionate about all thing s technology one of our core values is 'We Love Tech' and we are looking for a leader who shares that passion to help transform businesses across the UK. We are looking for a motivated, collaborative, and forward-thinking Head of Mobile & Energy Specialist to join our growing team. As a natural leader, you will create a dynamic atmosphere, incentivising your team to bring our range of energy and mobile products to both new and existing clients. The Role The Head of Mobile & Energy Specialist is a dual-impact role focused on high-level leadership and strategic business growth. You will be responsible for developing a high-performing sales team while simultaneously hitting individual sales targets and KPIs. You will act as a key member of the management team, reporting on weekly and monthly sales figures while fostering a culture of "Right First Time" across your department. Key Responsibilities Leadership & Team Development: Lead and develop your sales team through morning meetings, regular 1-2-1s, and annual reviews to drive continuous improvement. Performance Management: Effectively manage individuals through PIPs/PDPs and introduce fresh incentives to motivate and recognise high performers. Sales Growth: Source new business opportunities and follow up on leads to drive business growth and exceed personal and team monthly targets. Technical Expertise: Present robust mobile and energy quotations that meet customer requirements while delivering on profitability targets. Customer Experience: Provide a high-level professional service, building your own pipeline through using various tools and techniques and providing first class service during video and face-to-face meetings . Operational Collaboration: Liaise closely with the mobile delivery and engineering teams to ensure the quality of solutions and accuracy of paperwork. Required Skills & Competencies Minimum of 3-5 years of experience of managing Mobile Sales teams. Sales experience transacting with clients primarily by phone or face to face, ideally within a similar industry. Knowledge of mobile device management platforms. Must have a professional telephone manner and be comfortable communicating with all levels of business including high-profile executives. Experience of lead generation in a B2B sales environment. Ability to solve detailed problems and use your own initiative. Computer Literate (Several CRMs to work on). Self-motivated and ability to work autonomously. Can manage conflict tactfully and provide guidance to peers while solving internal and external challenges. Confident in articulating complex information and ideas clearly to key stakeholders. A good level of business acumen, having deep understanding of the sector and how Global 4 s various departments connect and fit together. The ability to build and maintain to an atmosphere of respect and cooperation, sharing responsibility and rewards. What benefits will you receive? Broadband & Utilities: 50% off our packages, completely free after two years. Holiday Allowance: 33 days holiday (including bank holidays), plus a Buy & Sell scheme. Length of Service: 5 additional days leave granted based upon length of service. Wellness & Protection: Death in service benefit, pension scheme, and eye care vouchers. Office Culture: Complimentary fresh fruit, tea, coffee, and the "Friday Fridge". Social & Recognition: Company lunches, fun incentives, and the Kudos Employee Recognition Scheme. Giving Back: Paid Charity leave and a £250 Bright Ideas Scheme. Working for Global 4: Global 4 Communications is a family-run company offering a fantastic working environment with free onsite parking and easy access to the train station. Global 4 are proud to be an Equal Opportunities and Living Wage Foundation employer.
ABOUT KIDS CANCER CHARITY Kids Cancer Charity have been supporting children affected by cancer from all over the UK since 1989. Life changes when a child is diagnosed with cancer, every aspect of their life and that of their family is thrown into turmoil. We offer support through our care breaks and Play Therapy during treatment and beyond. We are looking for a passionate, talented Individual Giving Manager to join our ambitious, successful Fundraising team that has been growing year-on-year since 1989 as we approach our new fundraising strategy. JOB DESCRIPTION The Individual Giving Manager will lead the development of Kids Cancer Charity s first comprehensive individual giving programme, building all activity from the ground up. This includes designing compelling supporter propositions, establishing donor journeys, and creating engaging campaigns that drive acquisition and long-term support. A key part of the role will be scoping, procuring, and managing external suppliers, agencies, platforms, and partners required to deliver individual giving products and activity. This includes the development and future launch of new income streams for Kids Cancer Charity, such as a charity lottery, as well as regular giving, legacy marketing, and in-memory giving opportunities. The postholder will play a central role in shaping the future of supporter engagement at Kids Cancer Charity, introducing best practice, ensuring strong stewardship, and embedding a supporter centred culture across the organisation. JOB PURPOSE To develop, launch, and grow Kids Cancer Charity s first individual giving programme, building sustainable income streams that support our vital work in supporting children affected by cancer in the UK. As the first dedicated individual giving role, you will design the strategy and deliver hands on activity, creating compelling propositions, supporter journeys and campaigns across regular giving, one off gifts, lottery, legacies and in memory giving. KEY TASKS AND RESPONSIBILITIES Planning and Strategy Develop Kids Cancer Charity s first Individual Giving strategy, setting clear plans, targets, and opportunities for growth across all giving products. Introduce and embed best practice in compliance, data management, supporter care, and ethical fundraising. Supplier and Partner Development Scope organisational needs and procure/manage suppliers, agencies and platforms required to deliver individual giving activity. Lead onboarding and manage delivery to agreed standards, budgets and timelines. Supporter Engagement and Campaign Development Design end to end supporter journeys (acquisition, welcome, nurture, upgrade, reactivation, retention). Plan and deliver multi channel campaigns (digital, social, email, paid, direct mail) to acquire, retain and engage supporters. Build audience understanding through segmentation, insight and experimentation. Work closely with other teams to embed Individual Giving into the organisation. Product Development Scope and pilot propositions for: Regular Giving, Digital one off, Charity Lottery, Legacy Giving, In Memory, Appeals/integrated campaigns, and Mid value. Produce product business cases with KPIs, budgets, phasing and implementation plans. Reporting and Evaluation Establish reporting and monitoring frameworks for Individual Giving activity. Use early data and insight to inform decision making, future planning, and product development. Ensure all activity complies with the Fundraising Regulator s Code of Practice, GDPR, PECR and Gambling Commission requirements. Monitor and report on individual giving performance against KPIs and targets, reporting on performance to the General Manager. Other Duties & Responsibilities All other duties reasonably associated with your role, as directed by the General Manager, Act as an ambassador for the charity, supporting a culture of collaboration, learning and innovation. Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of Kids Cancer Charity s compliance programme. Demonstrate and uphold the Society s values and behavioural standards at all times. Help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality. This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation. PERSON SPECIFICATION Essential Relevant Experience, Skills and/or Aptitudes Demonstrable experience of individual giving across multiple products, which may include regular giving, one off gifts, lottery, legacy giving, in memory giving, and appeals. Ability to craft compelling supporter propositions and use storytelling to communicate impact and motivate giving. Proven track record designing and managing supporter journeys that improve acquisition, retention, and lifetime value. Experience of delivering multi channel integrated acquisition campaigns, (digital and offline approaches). Experience of procuring and managing suppliers, agencies, and platforms, ensuring high quality delivery and value for money. Data driven mindset, comfortable with metrics, segmentation, reporting, insight gathering, and budget forecasting. Strong understanding of return on investment (ROI) and the ability to evaluate the effectiveness, sustainability, and value of fundraising activity. Strong understanding of CRM systems and fundraising technologies, and how these support effective individual giving programmes. Understanding of fundraising regulation, GDPR, and ethical fundraising practices. Experience managing budgets and ensuring effective allocation of resources. Comfortable working in an environment where systems, processes, and programmes are being built from the ground up. Desirable Relevant Experience, Skills and/or Aptitudes Knowledge and understanding of Kids Cancer Charity s mission, values and strategic priorities. Experience of working in a charity or organisation where individual giving programmes have been developed from the ground up. Experience of launching new giving products such as lotteries, regular giving propositions, or digital donation platforms. Knowledge of fundraising compliance frameworks, including the Gambling Commission requirements (or similar relevant regulation). Understanding of digital fundraising trends, including peer to peer fundraising and integrated digital journeys.
Mar 26, 2026
Full time
ABOUT KIDS CANCER CHARITY Kids Cancer Charity have been supporting children affected by cancer from all over the UK since 1989. Life changes when a child is diagnosed with cancer, every aspect of their life and that of their family is thrown into turmoil. We offer support through our care breaks and Play Therapy during treatment and beyond. We are looking for a passionate, talented Individual Giving Manager to join our ambitious, successful Fundraising team that has been growing year-on-year since 1989 as we approach our new fundraising strategy. JOB DESCRIPTION The Individual Giving Manager will lead the development of Kids Cancer Charity s first comprehensive individual giving programme, building all activity from the ground up. This includes designing compelling supporter propositions, establishing donor journeys, and creating engaging campaigns that drive acquisition and long-term support. A key part of the role will be scoping, procuring, and managing external suppliers, agencies, platforms, and partners required to deliver individual giving products and activity. This includes the development and future launch of new income streams for Kids Cancer Charity, such as a charity lottery, as well as regular giving, legacy marketing, and in-memory giving opportunities. The postholder will play a central role in shaping the future of supporter engagement at Kids Cancer Charity, introducing best practice, ensuring strong stewardship, and embedding a supporter centred culture across the organisation. JOB PURPOSE To develop, launch, and grow Kids Cancer Charity s first individual giving programme, building sustainable income streams that support our vital work in supporting children affected by cancer in the UK. As the first dedicated individual giving role, you will design the strategy and deliver hands on activity, creating compelling propositions, supporter journeys and campaigns across regular giving, one off gifts, lottery, legacies and in memory giving. KEY TASKS AND RESPONSIBILITIES Planning and Strategy Develop Kids Cancer Charity s first Individual Giving strategy, setting clear plans, targets, and opportunities for growth across all giving products. Introduce and embed best practice in compliance, data management, supporter care, and ethical fundraising. Supplier and Partner Development Scope organisational needs and procure/manage suppliers, agencies and platforms required to deliver individual giving activity. Lead onboarding and manage delivery to agreed standards, budgets and timelines. Supporter Engagement and Campaign Development Design end to end supporter journeys (acquisition, welcome, nurture, upgrade, reactivation, retention). Plan and deliver multi channel campaigns (digital, social, email, paid, direct mail) to acquire, retain and engage supporters. Build audience understanding through segmentation, insight and experimentation. Work closely with other teams to embed Individual Giving into the organisation. Product Development Scope and pilot propositions for: Regular Giving, Digital one off, Charity Lottery, Legacy Giving, In Memory, Appeals/integrated campaigns, and Mid value. Produce product business cases with KPIs, budgets, phasing and implementation plans. Reporting and Evaluation Establish reporting and monitoring frameworks for Individual Giving activity. Use early data and insight to inform decision making, future planning, and product development. Ensure all activity complies with the Fundraising Regulator s Code of Practice, GDPR, PECR and Gambling Commission requirements. Monitor and report on individual giving performance against KPIs and targets, reporting on performance to the General Manager. Other Duties & Responsibilities All other duties reasonably associated with your role, as directed by the General Manager, Act as an ambassador for the charity, supporting a culture of collaboration, learning and innovation. Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of Kids Cancer Charity s compliance programme. Demonstrate and uphold the Society s values and behavioural standards at all times. Help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality. This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation. PERSON SPECIFICATION Essential Relevant Experience, Skills and/or Aptitudes Demonstrable experience of individual giving across multiple products, which may include regular giving, one off gifts, lottery, legacy giving, in memory giving, and appeals. Ability to craft compelling supporter propositions and use storytelling to communicate impact and motivate giving. Proven track record designing and managing supporter journeys that improve acquisition, retention, and lifetime value. Experience of delivering multi channel integrated acquisition campaigns, (digital and offline approaches). Experience of procuring and managing suppliers, agencies, and platforms, ensuring high quality delivery and value for money. Data driven mindset, comfortable with metrics, segmentation, reporting, insight gathering, and budget forecasting. Strong understanding of return on investment (ROI) and the ability to evaluate the effectiveness, sustainability, and value of fundraising activity. Strong understanding of CRM systems and fundraising technologies, and how these support effective individual giving programmes. Understanding of fundraising regulation, GDPR, and ethical fundraising practices. Experience managing budgets and ensuring effective allocation of resources. Comfortable working in an environment where systems, processes, and programmes are being built from the ground up. Desirable Relevant Experience, Skills and/or Aptitudes Knowledge and understanding of Kids Cancer Charity s mission, values and strategic priorities. Experience of working in a charity or organisation where individual giving programmes have been developed from the ground up. Experience of launching new giving products such as lotteries, regular giving propositions, or digital donation platforms. Knowledge of fundraising compliance frameworks, including the Gambling Commission requirements (or similar relevant regulation). Understanding of digital fundraising trends, including peer to peer fundraising and integrated digital journeys.
Our client is a highly successful global premium ecommerce retailer with an incredibly strong heritage. The business has evolved into a predominantly ecommerce-led organisation, offering over 250 much-loved brands and delivering to customers around the world. With ambitious plans for continued international growth, the company is now looking to appoint a Marketing Director to help strengthen its marketing and digital capabilities and guide the business through an exciting next phase of development. Reporting to the Chief Customer Officer, the Marketing Director will play a key strategic role in shaping the company's marketing and ecommerce direction. You will oversee multiple specialist teams across marketing and digital while ensuring alignment with the wider commercial and customer strategy. This is a highly strategic leadership position, working closely with the Chief Customer Officer to define and deliver the overarching marketing and digital roadmap. The existing teams are strong and well-established; the focus will be on leadership, direction, and optimisation as the business continues to scale. About You • Proven senior leadership experience in marketing and ecommerce, within a retail environment • Strong strategic capability with experience leading multi-disciplinary digital and marketing teams • Deep understanding of ecommerce trading, performance marketing, CRM, UX and CRO • Experience working within international or global ecommerce businesses • A collaborative and inspirational leader who can guide high-performing teams • Comfortable operating at both strategic and operational levels This is a rare opportunity to join a well-established global brand at an exciting time in its evolution. You will have the chance to play a pivotal role in shaping the future of the company's marketing and ecommerce strategy while leading a talented and passionate team. We regret that due to volume, only successful candidates will be contacted.
Mar 25, 2026
Full time
Our client is a highly successful global premium ecommerce retailer with an incredibly strong heritage. The business has evolved into a predominantly ecommerce-led organisation, offering over 250 much-loved brands and delivering to customers around the world. With ambitious plans for continued international growth, the company is now looking to appoint a Marketing Director to help strengthen its marketing and digital capabilities and guide the business through an exciting next phase of development. Reporting to the Chief Customer Officer, the Marketing Director will play a key strategic role in shaping the company's marketing and ecommerce direction. You will oversee multiple specialist teams across marketing and digital while ensuring alignment with the wider commercial and customer strategy. This is a highly strategic leadership position, working closely with the Chief Customer Officer to define and deliver the overarching marketing and digital roadmap. The existing teams are strong and well-established; the focus will be on leadership, direction, and optimisation as the business continues to scale. About You • Proven senior leadership experience in marketing and ecommerce, within a retail environment • Strong strategic capability with experience leading multi-disciplinary digital and marketing teams • Deep understanding of ecommerce trading, performance marketing, CRM, UX and CRO • Experience working within international or global ecommerce businesses • A collaborative and inspirational leader who can guide high-performing teams • Comfortable operating at both strategic and operational levels This is a rare opportunity to join a well-established global brand at an exciting time in its evolution. You will have the chance to play a pivotal role in shaping the future of the company's marketing and ecommerce strategy while leading a talented and passionate team. We regret that due to volume, only successful candidates will be contacted.
Our client is a highly successful global premium ecommerce retailer with an incredibly strong heritage. The business has evolved into a predominantly ecommerce-led organisation, offering over 250 much-loved brands and delivering to customers around the world. With ambitious plans for continued international growth, the company is now looking to appoint a Marketing & Ecommerce Director to help strengthen its marketing and digital capabilities and guide the business through an exciting next phase of development. Reporting to the Chief Customer Officer, the Brand, Digital & Ecommerce Director will play a key strategic role in shaping the company's marketing and ecommerce direction. You will oversee multiple specialist teams across marketing and digital while ensuring alignment with the wider commercial and customer strategy. This is a highly strategic leadership position, working closely with the Chief Customer Officer to define and deliver the overarching marketing and digital roadmap. The existing teams are strong and well-established; the focus will be on leadership, direction, and optimisation as the business continues to scale. About You • Proven senior leadership experience in marketing and ecommerce, within a retail environment • Strong strategic capability with experience leading multi-disciplinary digital and marketing teams • Deep understanding of ecommerce trading, performance marketing, CRM, UX and CRO • Experience working within international or global ecommerce businesses • A collaborative and inspirational leader who can guide high-performing teams • Comfortable operating at both strategic and operational levels This is a rare opportunity to join a well-established global brand at an exciting time in its evolution. You will have the chance to play a pivotal role in shaping the future of the company's marketing and ecommerce strategy while leading a talented and passionate team. We regret that due to volume, only successful candidates will be contacted.
Mar 24, 2026
Full time
Our client is a highly successful global premium ecommerce retailer with an incredibly strong heritage. The business has evolved into a predominantly ecommerce-led organisation, offering over 250 much-loved brands and delivering to customers around the world. With ambitious plans for continued international growth, the company is now looking to appoint a Marketing & Ecommerce Director to help strengthen its marketing and digital capabilities and guide the business through an exciting next phase of development. Reporting to the Chief Customer Officer, the Brand, Digital & Ecommerce Director will play a key strategic role in shaping the company's marketing and ecommerce direction. You will oversee multiple specialist teams across marketing and digital while ensuring alignment with the wider commercial and customer strategy. This is a highly strategic leadership position, working closely with the Chief Customer Officer to define and deliver the overarching marketing and digital roadmap. The existing teams are strong and well-established; the focus will be on leadership, direction, and optimisation as the business continues to scale. About You • Proven senior leadership experience in marketing and ecommerce, within a retail environment • Strong strategic capability with experience leading multi-disciplinary digital and marketing teams • Deep understanding of ecommerce trading, performance marketing, CRM, UX and CRO • Experience working within international or global ecommerce businesses • A collaborative and inspirational leader who can guide high-performing teams • Comfortable operating at both strategic and operational levels This is a rare opportunity to join a well-established global brand at an exciting time in its evolution. You will have the chance to play a pivotal role in shaping the future of the company's marketing and ecommerce strategy while leading a talented and passionate team. We regret that due to volume, only successful candidates will be contacted.
Job Description Job Title - Director of Marketing, Communications and Audiences. Contract and Hours - Permanent, part time, minimum of 3 days and up to 4 days per week. 0.6 - 0.8 / 21.75 - 29 hours per week (full time 36.25 hours per week). To commence as soon as possible from June 2026 onwards. A typical working day is 9.15-5.30pm, including a lunch break (unpaid). We support flexible working and part-time arrangements where it is appropriate for the role. We promote hybrid working with three days per week worked at our office and gallery for full-time staff, and two days per week office and gallery working for part-time staff. Wednesday is a whole team office and gallery day when staff meetings take place. Salary - £65,000 to £70,000 gross per annum based on full-time working, equating to: £39,000 - £42,000 gross per annum based on part-time working 3 days per week, £52,000- £56,000 gross per annum based on part-time working 4 days per week. Location - Crafts Council Office and Gallery is based on the Pentonville Road in Islington, London, with some hybrid / home working. Reporting to - Executive Director. Managing - Senior Website & Digital Manager, Editor, Senior Salesforce Administrator and working collaboratively with Digital Marketing Officer. Working Closely With - Executive Team, Project Leads and external partners. About Us Crafts Council is the national charity for craft. We believe craft has the power to transform lives - enriching everyday experience, inspiring creativity, strengthening communities and expanding opportunity. We champion craft in all its forms: supporting makers and creative businesses, bringing craft education into schools, and shaping how the sector is represented nationally and internationally. As our audiences grow and our work evolves, we are looking for a strategic marketing and communications leader to help shape how we listen, learn and tell the story of craft today. About the Role The Director of Marketing, Communications & Audiences will lead our marketing, communications and audience development strategy. We are looking for an exceptional candidate who can help the organisation interpret insight, articulate a confident narrative and strengthen our public presence. Working closely with the Executive Director and senior leadership team, you will ensure that insight drawn from audiences, makers, members, programmes and partners informs: how we position craft nationally and internationally how we grow and engage our audiences how we strengthen our influence across the cultural and creative sectors You will lead a small but talented team and work across the organisation to build clarity, confidence and collaboration around our communications and audience strategies. At a pivotal moment for the organisation and the wider craft ecology, the Marketing, Communications & AudiencesDirector will ensure that insight drawn from audiences, makers, members, programmes, partners and data is actively interpreted and translated into clear narrative, confident positioning and effective engagement. Marketing and communications at Crafts Council are not only about promotion and growth. They are also key mechanisms through which the organisation listens, learns and shapes its influence. This is a strategic leadership role suited to someone who combines strong marketing expertise with curiosity, analytical thinking and an instinct for organisational narrative. Role Focus This role combines strategic marketing leadership, organisational insight and audience development. You will: Strengthen Crafts Council's brand, voice and public presence, ensuring that all activity is aligned with organisational EDI commitments Lead integrated marketing, communications and audience strategies Ensure insight from audiences, members and partners informs organisational thinking Build the organisation's ability to interpret and use insight effectively Support income growth across membership, fundraising, partnerships and commercial activity, including venue hire Core Responsibilities Organisational Insight & Sense-Making Act as a steward for organisational insight, ensuring that learning from across programmes, audiences, membership, CRM and partnerships is connected and interpreted. You will help establish a rhythm of reflection and analysis that enables the organisation to identify patterns, clarify priorities and strengthen strategic decision-making. Working closely with senior colleagues, you will translate insight into clear narrative, positioning and implications for action. Brand, Marketing & Communications Strategy Lead an integrated marketing and communications strategy that strengthens Crafts Council's brand and supports organisational priorities. You will ensure communications are clear, confident and distinctive, with a tone that reflects Crafts Council's values: pioneering, playful and open. You will oversee brand consistency across digital platforms, campaigns, publications, partnerships and media activity. Audience Growth Lead the development of audience strategies that deepen engagement with priority communities including makers, educators, members, young people and the wider public. You will shape audience journeys across digital platforms, membership programmes and organisational activity, ensuring approaches are inclusive, insight-driven and aligned with our Equality, Diversity and Inclusion commitments. You will track KPIs, monitor campaign performance and produce reports that evaluate activity against targets, and adjust strategies based on analysis. Team Leadership & Capability Provide leadership and direction for the Marketing, Communications & Audiences team. You will ensure alignment between content, digital, CRM and audience insight, while supporting colleagues to develop skills, confidence and collaboration across the organisation. Reputation, Profile & Advocacy Strengthen Crafts Council's national and international profile through clear messaging, confident storytelling and strategic partnerships. You will oversee PR activity and ensure the organisation's narrative is active, consistent and aligned with wider sector conversations. Build and maintain relationships with external partners, media and cultural collaborators to extend reach and grow new audiences. Support the development team to activate partnerships and collaborations that require marketing support. Performance, Insight & Resource Management Oversee budgets, performance frameworks and evaluation across marketing & communications. Collaborate with Director of Programmes to ensure reporting and evaluation meet needs of Crafts Council and major funder Arts Council England. You will ensure that data and insight guide decision-making and that resources are prioritised for maximum strategic impact. Working with senior colleagues, you will ensure marketing activity supports income-related targets on membership growth, fundraising, sponsorship and partnerships and commercial performance. Who We're Looking For We are looking for a strategic marketing and communications leader who combines creativity with analytical thinking and enjoys helping organisations make sense of complex information. You will bring the ability to connect insight, narrative and strategy, helping Crafts Council articulate its role clearly and confidently in a changing cultural landscape. You will likely have experience working within the cultural, creative or mission-led sectors and a strong interest in creativity and craft. You will be familiar with mixed income models and understand how marketing can drive the growth of mission-led income. You will bring: Significant experience leading marketing, communications or audience strategies Strong understanding of digital ecosystems, audience journeys and insight-led marketing Experience working with data, CRM systems and audience segmentation A track record of developing brand narrative and organisational positioning Experience working with media, PR or strategic partnerships Experience leading and supporting teams The ability to synthesise complex information and translate it into clear messages Strong collaborative instincts and the ability to work across organisational boundaries Values You will demonstrate alignment with Crafts Council's values: Pioneering - exploring new ideas and possibilities Open - welcoming diverse perspectives and voices Playful - embracing curiosity and creativity Active - making things happen Collaborative - working together to achieve more General Uphold a strong commitment to accessibility, equity and social justice Contribute to a positive culture of collaboration and continuous improvement Comply with all Crafts Council policies, including GDPR and safeguarding Promote the highest level of audience, visitor and stakeholder experience Undertake any duties reasonably required for the role How to Apply Please provide a CV . click apply for full job details
Mar 23, 2026
Full time
Job Description Job Title - Director of Marketing, Communications and Audiences. Contract and Hours - Permanent, part time, minimum of 3 days and up to 4 days per week. 0.6 - 0.8 / 21.75 - 29 hours per week (full time 36.25 hours per week). To commence as soon as possible from June 2026 onwards. A typical working day is 9.15-5.30pm, including a lunch break (unpaid). We support flexible working and part-time arrangements where it is appropriate for the role. We promote hybrid working with three days per week worked at our office and gallery for full-time staff, and two days per week office and gallery working for part-time staff. Wednesday is a whole team office and gallery day when staff meetings take place. Salary - £65,000 to £70,000 gross per annum based on full-time working, equating to: £39,000 - £42,000 gross per annum based on part-time working 3 days per week, £52,000- £56,000 gross per annum based on part-time working 4 days per week. Location - Crafts Council Office and Gallery is based on the Pentonville Road in Islington, London, with some hybrid / home working. Reporting to - Executive Director. Managing - Senior Website & Digital Manager, Editor, Senior Salesforce Administrator and working collaboratively with Digital Marketing Officer. Working Closely With - Executive Team, Project Leads and external partners. About Us Crafts Council is the national charity for craft. We believe craft has the power to transform lives - enriching everyday experience, inspiring creativity, strengthening communities and expanding opportunity. We champion craft in all its forms: supporting makers and creative businesses, bringing craft education into schools, and shaping how the sector is represented nationally and internationally. As our audiences grow and our work evolves, we are looking for a strategic marketing and communications leader to help shape how we listen, learn and tell the story of craft today. About the Role The Director of Marketing, Communications & Audiences will lead our marketing, communications and audience development strategy. We are looking for an exceptional candidate who can help the organisation interpret insight, articulate a confident narrative and strengthen our public presence. Working closely with the Executive Director and senior leadership team, you will ensure that insight drawn from audiences, makers, members, programmes and partners informs: how we position craft nationally and internationally how we grow and engage our audiences how we strengthen our influence across the cultural and creative sectors You will lead a small but talented team and work across the organisation to build clarity, confidence and collaboration around our communications and audience strategies. At a pivotal moment for the organisation and the wider craft ecology, the Marketing, Communications & AudiencesDirector will ensure that insight drawn from audiences, makers, members, programmes, partners and data is actively interpreted and translated into clear narrative, confident positioning and effective engagement. Marketing and communications at Crafts Council are not only about promotion and growth. They are also key mechanisms through which the organisation listens, learns and shapes its influence. This is a strategic leadership role suited to someone who combines strong marketing expertise with curiosity, analytical thinking and an instinct for organisational narrative. Role Focus This role combines strategic marketing leadership, organisational insight and audience development. You will: Strengthen Crafts Council's brand, voice and public presence, ensuring that all activity is aligned with organisational EDI commitments Lead integrated marketing, communications and audience strategies Ensure insight from audiences, members and partners informs organisational thinking Build the organisation's ability to interpret and use insight effectively Support income growth across membership, fundraising, partnerships and commercial activity, including venue hire Core Responsibilities Organisational Insight & Sense-Making Act as a steward for organisational insight, ensuring that learning from across programmes, audiences, membership, CRM and partnerships is connected and interpreted. You will help establish a rhythm of reflection and analysis that enables the organisation to identify patterns, clarify priorities and strengthen strategic decision-making. Working closely with senior colleagues, you will translate insight into clear narrative, positioning and implications for action. Brand, Marketing & Communications Strategy Lead an integrated marketing and communications strategy that strengthens Crafts Council's brand and supports organisational priorities. You will ensure communications are clear, confident and distinctive, with a tone that reflects Crafts Council's values: pioneering, playful and open. You will oversee brand consistency across digital platforms, campaigns, publications, partnerships and media activity. Audience Growth Lead the development of audience strategies that deepen engagement with priority communities including makers, educators, members, young people and the wider public. You will shape audience journeys across digital platforms, membership programmes and organisational activity, ensuring approaches are inclusive, insight-driven and aligned with our Equality, Diversity and Inclusion commitments. You will track KPIs, monitor campaign performance and produce reports that evaluate activity against targets, and adjust strategies based on analysis. Team Leadership & Capability Provide leadership and direction for the Marketing, Communications & Audiences team. You will ensure alignment between content, digital, CRM and audience insight, while supporting colleagues to develop skills, confidence and collaboration across the organisation. Reputation, Profile & Advocacy Strengthen Crafts Council's national and international profile through clear messaging, confident storytelling and strategic partnerships. You will oversee PR activity and ensure the organisation's narrative is active, consistent and aligned with wider sector conversations. Build and maintain relationships with external partners, media and cultural collaborators to extend reach and grow new audiences. Support the development team to activate partnerships and collaborations that require marketing support. Performance, Insight & Resource Management Oversee budgets, performance frameworks and evaluation across marketing & communications. Collaborate with Director of Programmes to ensure reporting and evaluation meet needs of Crafts Council and major funder Arts Council England. You will ensure that data and insight guide decision-making and that resources are prioritised for maximum strategic impact. Working with senior colleagues, you will ensure marketing activity supports income-related targets on membership growth, fundraising, sponsorship and partnerships and commercial performance. Who We're Looking For We are looking for a strategic marketing and communications leader who combines creativity with analytical thinking and enjoys helping organisations make sense of complex information. You will bring the ability to connect insight, narrative and strategy, helping Crafts Council articulate its role clearly and confidently in a changing cultural landscape. You will likely have experience working within the cultural, creative or mission-led sectors and a strong interest in creativity and craft. You will be familiar with mixed income models and understand how marketing can drive the growth of mission-led income. You will bring: Significant experience leading marketing, communications or audience strategies Strong understanding of digital ecosystems, audience journeys and insight-led marketing Experience working with data, CRM systems and audience segmentation A track record of developing brand narrative and organisational positioning Experience working with media, PR or strategic partnerships Experience leading and supporting teams The ability to synthesise complex information and translate it into clear messages Strong collaborative instincts and the ability to work across organisational boundaries Values You will demonstrate alignment with Crafts Council's values: Pioneering - exploring new ideas and possibilities Open - welcoming diverse perspectives and voices Playful - embracing curiosity and creativity Active - making things happen Collaborative - working together to achieve more General Uphold a strong commitment to accessibility, equity and social justice Contribute to a positive culture of collaboration and continuous improvement Comply with all Crafts Council policies, including GDPR and safeguarding Promote the highest level of audience, visitor and stakeholder experience Undertake any duties reasonably required for the role How to Apply Please provide a CV . click apply for full job details
Job Title: Student Recruitment Events Officer Location: Birmingham Salary: £31,236 - £34,610 per annum - SS4 Job type: Fixed Term for up to 12 months, Full time UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: It's an exciting time to join University College Birmingham. We are rapidly expanding our Higher Education and Further Education courses and as part of our growing UK Recruitment and Outreach team, you will play a key part on that journey. We are looking for an organised and proactive Student Recruitment Events Officer to join our Marketing and Admissions team on a maternity cover basis. In this role, you will help plan and deliver a range of recruitment events designed to engage prospective students and support the University's recruitment goals. These include open days, applicant days and other on-campus and online events across further education, undergraduate and postgraduate study. You will play a key role in ensuring our events run smoothly, from coordinating bookings and communications to supporting the delivery of events on the day. What you'll be doing: Planning and organising recruitment events such as open days, applicant days and transition events (both on campus and online) Managing event bookings and communications using the University's CRM system Coordinating event logistics including speakers, rooms, equipment and schedules Working with academic departments and internal teams to support successful events Booking and briefing Student Ambassadors to support events Supporting campus tours and presentations for prospective students Promoting events through marketing communications and ensuring event information is accurate Collecting feedback and reporting on event attendance and outcomes Attending and supporting the delivery of national recruitment events throughout the year What we're looking for: Experience organising events, projects or activities with multiple stakeholders Strong organisational skills and attention to detail Excellent communication and teamwork skills Confidence using systems to manage bookings, communications or data (CRM experience is desirable) Ability to manage multiple tasks and deliver events to a high standard A flexible approach, with the ability to work independently A proactive approach and interest in improving and enhancing events Benefits: Generous allocation of annual leave 29 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government Pension Scheme Employer Contributions - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Hybrid working opportunities Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 5 April 2026. Interview Date - Monday 20 April 2026. Please click APPLY to be redirected to our website to complete an application form. Candidates with previous job titles and experience of; Student Recruitment Officer, Student Recruitment and Outreach Officer, Student Engagement Officer, Outreach and Events Officer, Events and Recruitment Coordinator, Student Marketing and Events Officer, Admissions and Recruitment Officer, University Outreach Officer, Schools Liaison Officer, Student Recruitment Coordinator, Events Officer (Higher Education), Widening Participation Officer, Recruitment and Events Executive, Student Engagement and Events Coordinator, and Admissions Outreach Officer, will also be considered for this role.
Mar 23, 2026
Contractor
Job Title: Student Recruitment Events Officer Location: Birmingham Salary: £31,236 - £34,610 per annum - SS4 Job type: Fixed Term for up to 12 months, Full time UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: It's an exciting time to join University College Birmingham. We are rapidly expanding our Higher Education and Further Education courses and as part of our growing UK Recruitment and Outreach team, you will play a key part on that journey. We are looking for an organised and proactive Student Recruitment Events Officer to join our Marketing and Admissions team on a maternity cover basis. In this role, you will help plan and deliver a range of recruitment events designed to engage prospective students and support the University's recruitment goals. These include open days, applicant days and other on-campus and online events across further education, undergraduate and postgraduate study. You will play a key role in ensuring our events run smoothly, from coordinating bookings and communications to supporting the delivery of events on the day. What you'll be doing: Planning and organising recruitment events such as open days, applicant days and transition events (both on campus and online) Managing event bookings and communications using the University's CRM system Coordinating event logistics including speakers, rooms, equipment and schedules Working with academic departments and internal teams to support successful events Booking and briefing Student Ambassadors to support events Supporting campus tours and presentations for prospective students Promoting events through marketing communications and ensuring event information is accurate Collecting feedback and reporting on event attendance and outcomes Attending and supporting the delivery of national recruitment events throughout the year What we're looking for: Experience organising events, projects or activities with multiple stakeholders Strong organisational skills and attention to detail Excellent communication and teamwork skills Confidence using systems to manage bookings, communications or data (CRM experience is desirable) Ability to manage multiple tasks and deliver events to a high standard A flexible approach, with the ability to work independently A proactive approach and interest in improving and enhancing events Benefits: Generous allocation of annual leave 29 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government Pension Scheme Employer Contributions - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Hybrid working opportunities Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 5 April 2026. Interview Date - Monday 20 April 2026. Please click APPLY to be redirected to our website to complete an application form. Candidates with previous job titles and experience of; Student Recruitment Officer, Student Recruitment and Outreach Officer, Student Engagement Officer, Outreach and Events Officer, Events and Recruitment Coordinator, Student Marketing and Events Officer, Admissions and Recruitment Officer, University Outreach Officer, Schools Liaison Officer, Student Recruitment Coordinator, Events Officer (Higher Education), Widening Participation Officer, Recruitment and Events Executive, Student Engagement and Events Coordinator, and Admissions Outreach Officer, will also be considered for this role.
Charity People is delighted to be partnering with a film charity to recruit for their next Marketing Officer. This organisation is the UK's leading charity for film in education and the community, providing screen industry careers information and advice, supporting young filmmakers, and bringing the power of moving image storytelling into classroom teaching. Marketing Officer Contract: Permanent position Salary: £28,400 per annum Location: Hybrid role with minimum one day per week based at the charity office in either London, Cardiff, Belfast, Edinburgh and Salford Hours: Full-time, 35 hours per week Closing date for applications: 9am on Friday 10th April Interviews: Interviews will be held remotely on Wednesday 22nd and Friday 24th of April Core responsibilities within your role will be to: Email communications - management and scheduling of all email communications to the charity's database and external audiences, management of email communication's calendar, management of Email Service Provider (Salesforce Marketing Cloud), maintaining integrity of email contact list, and writing copy, building, segmenting and sending emails. Support the Marketing Manager with planning, copywriting and coordination of the marketing of the charity's campaigns across paid, organic and earned media. Take the lead on delivery and evaluation of specific marketing campaigns. CRM reporting, including setting up dashboards, creating effective reports and working closely with Product & Technology team to ensure CRM is being used to its full potential. Ongoing analysis of email reporting and performance to inform future marketing and communications strategies and plans. Ensure all emails are on brand; both look and feel and tone of voice. Ensure all email campaigns adhere to GDPR consent and data capture regulations. Work with colleagues in national teams (England, Scotland, Wales and Northern Ireland), and other departments to plan and execute regional email campaigns. Work with the Marketing Manager to implement, monitor and develop automated e-communications journeys to enhance both marketing and customer service experiences for the organisation's audiences. Manage any printed marketing materials such as leaflets, pull up banners, booklets to ensure they are on brand and produced in an environmentally friendly way. If you're passionate about inspiring and supporting young people to learn, and to realise their creative, cultural and career aspirations through film and the moving image, we'd love to hear from you. Key experience and skills we're looking for is as follows: Experience of managing email campaigns for a variety of audiences, including drafting content, Email Service Provider (ESP) management, A/B testing and performance analysis. A good understanding of email data (open rate, click through rate, click through open rate etc.) and how to analyse it in order to inform on-going activity. Experience of using a range of analytics tools to help monitor, optimise and evaluate campaign performance including Google Analytics, CRMs and ESPs. Experience of using Customer Relationship Management systems to segment audiences, create campaigns, target audiences and report on activity. Experience of working on marketing and communications campaigns across owned, paid and earned channels. Management of campaigns and implementing tracking, undertaking evaluation based on performance of KPIs. Experience of copywriting and producing content for a range of channels and audiences. We're particularly interested to receive applications from candidates who have the below, although this is not essential: A good understanding of the education market and how teachers can use film (and the arts more broadly) to meet their teaching and learning objectives. A love and knowledge of film. If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance. Alice can be reached at . Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Mar 22, 2026
Full time
Charity People is delighted to be partnering with a film charity to recruit for their next Marketing Officer. This organisation is the UK's leading charity for film in education and the community, providing screen industry careers information and advice, supporting young filmmakers, and bringing the power of moving image storytelling into classroom teaching. Marketing Officer Contract: Permanent position Salary: £28,400 per annum Location: Hybrid role with minimum one day per week based at the charity office in either London, Cardiff, Belfast, Edinburgh and Salford Hours: Full-time, 35 hours per week Closing date for applications: 9am on Friday 10th April Interviews: Interviews will be held remotely on Wednesday 22nd and Friday 24th of April Core responsibilities within your role will be to: Email communications - management and scheduling of all email communications to the charity's database and external audiences, management of email communication's calendar, management of Email Service Provider (Salesforce Marketing Cloud), maintaining integrity of email contact list, and writing copy, building, segmenting and sending emails. Support the Marketing Manager with planning, copywriting and coordination of the marketing of the charity's campaigns across paid, organic and earned media. Take the lead on delivery and evaluation of specific marketing campaigns. CRM reporting, including setting up dashboards, creating effective reports and working closely with Product & Technology team to ensure CRM is being used to its full potential. Ongoing analysis of email reporting and performance to inform future marketing and communications strategies and plans. Ensure all emails are on brand; both look and feel and tone of voice. Ensure all email campaigns adhere to GDPR consent and data capture regulations. Work with colleagues in national teams (England, Scotland, Wales and Northern Ireland), and other departments to plan and execute regional email campaigns. Work with the Marketing Manager to implement, monitor and develop automated e-communications journeys to enhance both marketing and customer service experiences for the organisation's audiences. Manage any printed marketing materials such as leaflets, pull up banners, booklets to ensure they are on brand and produced in an environmentally friendly way. If you're passionate about inspiring and supporting young people to learn, and to realise their creative, cultural and career aspirations through film and the moving image, we'd love to hear from you. Key experience and skills we're looking for is as follows: Experience of managing email campaigns for a variety of audiences, including drafting content, Email Service Provider (ESP) management, A/B testing and performance analysis. A good understanding of email data (open rate, click through rate, click through open rate etc.) and how to analyse it in order to inform on-going activity. Experience of using a range of analytics tools to help monitor, optimise and evaluate campaign performance including Google Analytics, CRMs and ESPs. Experience of using Customer Relationship Management systems to segment audiences, create campaigns, target audiences and report on activity. Experience of working on marketing and communications campaigns across owned, paid and earned channels. Management of campaigns and implementing tracking, undertaking evaluation based on performance of KPIs. Experience of copywriting and producing content for a range of channels and audiences. We're particularly interested to receive applications from candidates who have the below, although this is not essential: A good understanding of the education market and how teachers can use film (and the arts more broadly) to meet their teaching and learning objectives. A love and knowledge of film. If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance. Alice can be reached at . Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
TPF Recruitment is proud to be partnering with a highly respected and well-established Accountancy Practice as they look to welcome an experienced Business Development Manager into their growing team. Our client is expanding their newly created Growth function and is seeking a dynamic Business Development Manager to support ongoing firmwide growth. This role will focus on driving new client acquisition by identifying, engaging and converting prospective clients across targeted sectors. Key Responsibilities Working closely with the Chief Growth Officer (CGO) and the wider Growth team, your responsibilities will include: Developing and executing lead-generation strategies in collaboration with the marketing team. Building and nurturing relationships with prospective clients, industry contacts and referral partners, involving relevant Partners when needed. Working collaboratively with Partners to hand over qualified leads with the appropriate supporting materials to facilitate successful conversion. Aligning closely with marketing to support targeted campaigns and outreach initiatives. Maintaining accurate and up-to-date records of all prospect interactions within the CRM system. Meeting or exceeding agreed sales and growth targets. Supporting additional projects or responsibilities that contribute to the firm's strategic objectives. Requirements The successful applicant will bring: A proven track record in B2B sales or business development, ideally within accountancy, finance, or professional services. Strong prospecting abilities and a proactive approach to generating opportunities. Excellent communication and interpersonal skills. Effective project management capabilities. Strong commercial awareness and the ability to understand complex client needs. A solid understanding of professional service offerings. Proficiency with CRM systems and managing a sales pipeline. Benefits Benefits £50,000 - £60,000 dependent on experience and background, negotiable. A highly competitive benefits package is also on offer. Flexible/ Hybrid working. Parking Please apply for the vacancy or contact Luke Harrison for a confidential conversation.
Mar 21, 2026
Full time
TPF Recruitment is proud to be partnering with a highly respected and well-established Accountancy Practice as they look to welcome an experienced Business Development Manager into their growing team. Our client is expanding their newly created Growth function and is seeking a dynamic Business Development Manager to support ongoing firmwide growth. This role will focus on driving new client acquisition by identifying, engaging and converting prospective clients across targeted sectors. Key Responsibilities Working closely with the Chief Growth Officer (CGO) and the wider Growth team, your responsibilities will include: Developing and executing lead-generation strategies in collaboration with the marketing team. Building and nurturing relationships with prospective clients, industry contacts and referral partners, involving relevant Partners when needed. Working collaboratively with Partners to hand over qualified leads with the appropriate supporting materials to facilitate successful conversion. Aligning closely with marketing to support targeted campaigns and outreach initiatives. Maintaining accurate and up-to-date records of all prospect interactions within the CRM system. Meeting or exceeding agreed sales and growth targets. Supporting additional projects or responsibilities that contribute to the firm's strategic objectives. Requirements The successful applicant will bring: A proven track record in B2B sales or business development, ideally within accountancy, finance, or professional services. Strong prospecting abilities and a proactive approach to generating opportunities. Excellent communication and interpersonal skills. Effective project management capabilities. Strong commercial awareness and the ability to understand complex client needs. A solid understanding of professional service offerings. Proficiency with CRM systems and managing a sales pipeline. Benefits Benefits £50,000 - £60,000 dependent on experience and background, negotiable. A highly competitive benefits package is also on offer. Flexible/ Hybrid working. Parking Please apply for the vacancy or contact Luke Harrison for a confidential conversation.
Exciting Leadership Opportunity! Join Odevo UK as Head of Digital Growth Odevo is on a mission to become the leading force in residential property management services-and digital sits at the heart of that ambition. The global residential property management industry is undergoing a major digital transformation, and Odevo is at the forefront. By combining cutting-edge digital technology with exceptional people, we are radically simplifying living for families and individuals across the UK and beyond. As Odevo UK continues to grow, we are looking for a highly commercial, hands-on and results-led Head of Digital Growth to join our commercial leadership team. This is a pivotal role, reporting directly to the Chief Commercial Officer (CCO) owning the digital and performance marketing function across our diverse operating companies. Position: Head of Digital Growth Company: Odevo UK Location: Hybrid - 2 days in London office, WC1. Contract: Permanent Salary: Competitive, with a comprehensive benefits package Key Responsibilities: Develop a cohesive digital strategy and group-wide approach, that ensures we deploy best-in-class digital activity across all performance marketing channels to deliver our commercial objectives Take the lead in rolling up your sleeves to set up and grow activity from the ground up, for all of our operating companies Provide digital leadership and direction for all OpCos. Identify and capitalise on all digital and performance opportunities to deliver organic growth and ROI driven marketing activity. Cohesive Digital strategy Create and deliver the digital strategy as agreed with the CCO across all OpCos, as part of Odevo UK. Ensure the digital strategy and activity aligns with agreed commercial objectives and levers, in collaboration with the OpCos, demonstrating clear ROI. With the wider digital team, create and deliver 24/7 robust and hard-working performance marketing activity across the digital spectrum. Deploy activity across all relevant channels, including websites, SEO, Paid Search and Social, CRM, paid media, advertising and partnerships. Ensure all relevant digital and performance opportunities are explored and optimised. Create ROI and ROAS models across all paid media channels to optimise. With 'owned' channels including websites and CRM, ensure all elements are tracked and reported on, to create and optimise frictionless digital journeys. Work collaboratively with key global teams and OpCos, ensuring the digital team's output meets the relevant objectives and links with related Odevo teams; delivering the most informed and connected digital experiences to drive growth. Digital Leadership: Demonstrate digital leadership and digital first thinking, driving excellence across the commercial function. Relentless focus on commercial ROI focused performance marketing activity across the digital spectrum. Ensure all digital projects are delivered in a timely and efficient manner, demonstrating long term commercial value and ROI. ROI driven digital activity: Drive a dedicated commercial culture, centred in digital and performance to give Odevo absolute commercial advantage in the UK. Create a live 'trading desk' to optimise all activity in 'real-time' yielding the best possible commercial returns. Demonstrate ROI and ROAS in every area measurable and seek to deliver attribution across all digital and performance marketing activity. Ensure our digital output always demonstrates commercial value and is a lead driver in delivering our organic growth targets. Team Leadership & Development: Lead, mentor, and develop a high-performing digital team. Inspire best practice in digital across all our OpCos, ensuring digital thinking is embedded into decisioning. Be the digital lead in the Commercial leadership team, ensuring performance and ROI are central to our thinking. Qualifications and Experience: Proven track record as a Head of Digital or Senior Digital Manager. Hands-on experience of setting up and optimising Google and LinkedIn master accounts Deep experience of creating campaigns, optimising content and spend, and measuring performance across Google, LinkedIn, Meta and CRM platforms Comfortable analysing, recommending, and executing SEO and website improvements Demonstrable experience driving commercial value through exceptional digital activity, and able to tell a clear story about how you did it, to senior stakeholders Commercial and numerical acumen Experience of working in a multi-brand portfolio, digital agency, or in-house "trade-desk" team is a big plus Personal Attributes: A strategic thinker. Entrepreneurial and results-driven. Collaborative and a strong team player. Strong commercial curiosity and a passion for driving growth. What We Offer: The opportunity to shape the commercial future of a dynamic and growing group of companies. A challenging and rewarding role with significant impact and autonomy. Competitive salary and comprehensive benefits package. A collaborative and supportive work environment. Opportunities for continuous professional development and career advancement. How to Apply Ready for this incredible opportunity? Explore life at Odevo on LinkedIn or visit our website for a full list of current opportunities. For more details or to ask any questions, contact our recruitment team on and quote reference Ref . Please note: Candidates must be eligible to work in the UK without restrictions. Documentary evidence of eligibility will be required. Some benefits may be subject to a qualifying period.
Mar 21, 2026
Full time
Exciting Leadership Opportunity! Join Odevo UK as Head of Digital Growth Odevo is on a mission to become the leading force in residential property management services-and digital sits at the heart of that ambition. The global residential property management industry is undergoing a major digital transformation, and Odevo is at the forefront. By combining cutting-edge digital technology with exceptional people, we are radically simplifying living for families and individuals across the UK and beyond. As Odevo UK continues to grow, we are looking for a highly commercial, hands-on and results-led Head of Digital Growth to join our commercial leadership team. This is a pivotal role, reporting directly to the Chief Commercial Officer (CCO) owning the digital and performance marketing function across our diverse operating companies. Position: Head of Digital Growth Company: Odevo UK Location: Hybrid - 2 days in London office, WC1. Contract: Permanent Salary: Competitive, with a comprehensive benefits package Key Responsibilities: Develop a cohesive digital strategy and group-wide approach, that ensures we deploy best-in-class digital activity across all performance marketing channels to deliver our commercial objectives Take the lead in rolling up your sleeves to set up and grow activity from the ground up, for all of our operating companies Provide digital leadership and direction for all OpCos. Identify and capitalise on all digital and performance opportunities to deliver organic growth and ROI driven marketing activity. Cohesive Digital strategy Create and deliver the digital strategy as agreed with the CCO across all OpCos, as part of Odevo UK. Ensure the digital strategy and activity aligns with agreed commercial objectives and levers, in collaboration with the OpCos, demonstrating clear ROI. With the wider digital team, create and deliver 24/7 robust and hard-working performance marketing activity across the digital spectrum. Deploy activity across all relevant channels, including websites, SEO, Paid Search and Social, CRM, paid media, advertising and partnerships. Ensure all relevant digital and performance opportunities are explored and optimised. Create ROI and ROAS models across all paid media channels to optimise. With 'owned' channels including websites and CRM, ensure all elements are tracked and reported on, to create and optimise frictionless digital journeys. Work collaboratively with key global teams and OpCos, ensuring the digital team's output meets the relevant objectives and links with related Odevo teams; delivering the most informed and connected digital experiences to drive growth. Digital Leadership: Demonstrate digital leadership and digital first thinking, driving excellence across the commercial function. Relentless focus on commercial ROI focused performance marketing activity across the digital spectrum. Ensure all digital projects are delivered in a timely and efficient manner, demonstrating long term commercial value and ROI. ROI driven digital activity: Drive a dedicated commercial culture, centred in digital and performance to give Odevo absolute commercial advantage in the UK. Create a live 'trading desk' to optimise all activity in 'real-time' yielding the best possible commercial returns. Demonstrate ROI and ROAS in every area measurable and seek to deliver attribution across all digital and performance marketing activity. Ensure our digital output always demonstrates commercial value and is a lead driver in delivering our organic growth targets. Team Leadership & Development: Lead, mentor, and develop a high-performing digital team. Inspire best practice in digital across all our OpCos, ensuring digital thinking is embedded into decisioning. Be the digital lead in the Commercial leadership team, ensuring performance and ROI are central to our thinking. Qualifications and Experience: Proven track record as a Head of Digital or Senior Digital Manager. Hands-on experience of setting up and optimising Google and LinkedIn master accounts Deep experience of creating campaigns, optimising content and spend, and measuring performance across Google, LinkedIn, Meta and CRM platforms Comfortable analysing, recommending, and executing SEO and website improvements Demonstrable experience driving commercial value through exceptional digital activity, and able to tell a clear story about how you did it, to senior stakeholders Commercial and numerical acumen Experience of working in a multi-brand portfolio, digital agency, or in-house "trade-desk" team is a big plus Personal Attributes: A strategic thinker. Entrepreneurial and results-driven. Collaborative and a strong team player. Strong commercial curiosity and a passion for driving growth. What We Offer: The opportunity to shape the commercial future of a dynamic and growing group of companies. A challenging and rewarding role with significant impact and autonomy. Competitive salary and comprehensive benefits package. A collaborative and supportive work environment. Opportunities for continuous professional development and career advancement. How to Apply Ready for this incredible opportunity? Explore life at Odevo on LinkedIn or visit our website for a full list of current opportunities. For more details or to ask any questions, contact our recruitment team on and quote reference Ref . Please note: Candidates must be eligible to work in the UK without restrictions. Documentary evidence of eligibility will be required. Some benefits may be subject to a qualifying period.
Head of Development Department: Development Line Manager: Director of Audiences and Growth Reports From: Development Officer, Freelance Bid Writer Salary: £43,000 - £52,500 The Belgrade theatre has big growth plans with a vibrant programme; we are proud of our reputation for excellent stewardship and donor care. We are a National Portfolio Organisation, funded by Arts Council England, and enjoy the support of many individuals, trust and foundations and corporate supporters. We are now looking for an ambitious, creative, and energetic fundraiser to help take us into our next chapter. You might be an experienced Development leader or someone looking to take that next step, or perhaps this could be a lateral move from another related sector. We are open to discussing flexible working patterns, and you will be able to shape the role around your particular skills and experience. You will have the full support of the CEO, senior team and Board of Trustees, and we will work with you to ensure you continue to develop in your professional practice. You will have the satisfaction of knowing that your work is making a real difference in supporting the Belgrade Theatre realise its Story of Change and continue to build on our co-creation model of developing theatre by and with the people of Coventry. You will be joining us at an exciting time whilst we build the production of our new co-created show Nanny of the Maroons, and your skills and expertise in fundraising and income-generation activity, will support us to launch this production in a way that can have real impact for the people of Coventry; whilst shaping a sustainable future for the organisation, and achieving an annual revenue funding target of £450K. This is a hands-on role focused on delivering fundraising activity, supporting income generation through campaigns, events, partnerships and donor stewardship. You will build meaningful relationships with donors, partners, and funders, working on strategies that support artistic ambition, creative learning and community engagement programmes, and long-term organisational growth. This role will suit someone who is organised, proactive and confident in delivering fundraising activity, and who can bring practical ideas that connect with Coventry s diverse communities. Key Working Relationships: Internal: Director of Audiences and Growth, CEO, Artistic Director and Director of Producing and Co-creation. This role will line manage the Development Officer and oversee freelance bid writers. This role needs to have constructive relationships with all departments within the business including working closely with the audiences, marketing and communications team and colleagues across Box Office, Finance and Front of House. You will deliver a programme of fundraising activity including memberships, small, mid-scale and larger trusts and foundations, community fundraising, sponsorship and local business partnerships. External: Trusts and Foundations, Donors, High Net worth individuals, Members, Individual Giving, Stakeholders, Volunteers and Business Networks Key Responsibilities: Strategic Leadership Develop and deliver a multi-year fundraising strategy aligned with organisational priorities Lead on income diversification across individual giving/membership, major gifts, legacies, trusts and foundations, corporate partnerships, campaigns and events Set and monitor annual income targets with clear KPIs and reporting structure Fundraising Campaigns & Income Generation Develop and deliver audience-focused fundraising campaigns that support theatre programming, community engagement and audience development. Identify and implement practical income opportunities, such as round-up donations, maximising Gift Aid and testing messaging at key audience touchpoints. Events & Community Fundraising Plan, promote and deliver fundraising events including donor evenings and follow up donor cultivation, community fundraising activities and donor profile events Work collaboratively with colleagues and volunteers to ensure events are well organised and provide a positive supporter experience. Trusts, Memberships & Partnerships Research, write and submit applications to small, mid-scale and large trusts and foundations aligned with The Belgrade s artistic, co-creation, educational and community activity to ensure we meet our target of 10% of turnover against fundraising activity Review and refresh The Belgrade s s membership schemes, sponsorship offers and local business fundraising opportunities. Develop proposals to support income from individuals, trusts and community partners. Establish and Develop a Legacy programme with the associated campaign Donor Stewardship & Supporter Care Support and steward donors, members and supporters through appropriate communication, recognition and reporting. Ensure donor recognition is accurate and visible across digital, print and in-venue materials. Experience of managing a varied pipeline of fundraising prospects, including identification of key internal and external milestones Digital Fundraising & Communications Work with the Marketing team to create fundraising content for email, web and social media. Use storytelling to promote THE BELGRADE s charitable activity and encourage supporter engagement. Monitoring, Reporting & Compliance Maintain accurate donor records. Track fundraising income and prepare reports for internal and external stakeholders. Ensure all fundraising activity complies with GDPR, Gift Aid requirements and Fundraising Regulator guidance. Planning, Collaboration & Good Practice Contribute to the delivery of agreed annual fundraising plans, supporting our Audiences and Marketing team by tracking activity and progress against targets. Stay informed about THE BELGRADE s artistic programme and community work, working with colleagues across departments to support clear and relevant case for support. Build and maintain networks with fundraising colleagues in the arts and charity sectors, sharing learning and good practice with THE BELGRADE particularly at a local and regional level Contribute positively to THE BELGRADE s inclusive, collaborative and community-focused culture, supporting volunteers involved in fundraising activity where appropriate. Set company wide strategies to maximise individual giving around our Making Memories campaign for Pantomime and our Stage for All campaign that supports co-creation. General Keep up to date with emerging technologies and industry trends to improve efficiency and fundraising potential. Maintain a strong applicable knowledge of the theatre s programme, strategy and business plan. Attend staff meetings / training as required. Adhere to policies and procedures and act as an ambassador for best practice. What Success Looks Like Reaching our fundraising target of £450k Growth in philanthropic income year-on-year Strong donor engagement, both recruitment and retention Increase in size and diversity of membership base including renewal of lapsed bookers A motivated, high-performing development team Clear, compelling fundraising messaging around The Belgrade s case for support embedded across the organisation A sustainable funding model that supports artistic excellence and community impact The postholder will be required to work from the theatre in Coventry, although some flexibility for occasional working from home is available subject to the needs of the business. This role may require working weekends and evenings for attendance at Guest Nights and Stakeholder Events etc. from time to time for which time off can be taken in lieu. Please note the job description for this position may be reviewed and amended to incorporate future business needs. Person Specification: Essential - the successful candidate will meet the majority of these requirements. Experience delivering fundraising campaigns. Experience stewarding and supporting donors or supporters. Experience writing successful funding applications. Experience planning and delivering fundraising or community events. Strong written and verbal communication skills. Understanding of fundraising compliance, including GDPR and Gift Aid. Awareness of current fundraising trends and inclusive fundraising practices. Proactive, organised and hands-on approach. Confidence building and maintaining professional relationships with a range of stakeholders Commitment to inclusivity, ethical fundraising and community values. Collaborative, adaptable and solution focused. Experience cultivating, soliciting, and stewarding donors or supporters Experience using CRM or database systems to manage supporter data Willingness to embrace the Belgrade s Brand Values A genuine interest in inclusive arts, music and social impact Desirable Experience of developing new fundraising initiatives from conception to realisation Experience of budget responsibility and reporting on achievements against targets Knowledge and experience of major gift fundraising Apply Now . click apply for full job details
Mar 19, 2026
Full time
Head of Development Department: Development Line Manager: Director of Audiences and Growth Reports From: Development Officer, Freelance Bid Writer Salary: £43,000 - £52,500 The Belgrade theatre has big growth plans with a vibrant programme; we are proud of our reputation for excellent stewardship and donor care. We are a National Portfolio Organisation, funded by Arts Council England, and enjoy the support of many individuals, trust and foundations and corporate supporters. We are now looking for an ambitious, creative, and energetic fundraiser to help take us into our next chapter. You might be an experienced Development leader or someone looking to take that next step, or perhaps this could be a lateral move from another related sector. We are open to discussing flexible working patterns, and you will be able to shape the role around your particular skills and experience. You will have the full support of the CEO, senior team and Board of Trustees, and we will work with you to ensure you continue to develop in your professional practice. You will have the satisfaction of knowing that your work is making a real difference in supporting the Belgrade Theatre realise its Story of Change and continue to build on our co-creation model of developing theatre by and with the people of Coventry. You will be joining us at an exciting time whilst we build the production of our new co-created show Nanny of the Maroons, and your skills and expertise in fundraising and income-generation activity, will support us to launch this production in a way that can have real impact for the people of Coventry; whilst shaping a sustainable future for the organisation, and achieving an annual revenue funding target of £450K. This is a hands-on role focused on delivering fundraising activity, supporting income generation through campaigns, events, partnerships and donor stewardship. You will build meaningful relationships with donors, partners, and funders, working on strategies that support artistic ambition, creative learning and community engagement programmes, and long-term organisational growth. This role will suit someone who is organised, proactive and confident in delivering fundraising activity, and who can bring practical ideas that connect with Coventry s diverse communities. Key Working Relationships: Internal: Director of Audiences and Growth, CEO, Artistic Director and Director of Producing and Co-creation. This role will line manage the Development Officer and oversee freelance bid writers. This role needs to have constructive relationships with all departments within the business including working closely with the audiences, marketing and communications team and colleagues across Box Office, Finance and Front of House. You will deliver a programme of fundraising activity including memberships, small, mid-scale and larger trusts and foundations, community fundraising, sponsorship and local business partnerships. External: Trusts and Foundations, Donors, High Net worth individuals, Members, Individual Giving, Stakeholders, Volunteers and Business Networks Key Responsibilities: Strategic Leadership Develop and deliver a multi-year fundraising strategy aligned with organisational priorities Lead on income diversification across individual giving/membership, major gifts, legacies, trusts and foundations, corporate partnerships, campaigns and events Set and monitor annual income targets with clear KPIs and reporting structure Fundraising Campaigns & Income Generation Develop and deliver audience-focused fundraising campaigns that support theatre programming, community engagement and audience development. Identify and implement practical income opportunities, such as round-up donations, maximising Gift Aid and testing messaging at key audience touchpoints. Events & Community Fundraising Plan, promote and deliver fundraising events including donor evenings and follow up donor cultivation, community fundraising activities and donor profile events Work collaboratively with colleagues and volunteers to ensure events are well organised and provide a positive supporter experience. Trusts, Memberships & Partnerships Research, write and submit applications to small, mid-scale and large trusts and foundations aligned with The Belgrade s artistic, co-creation, educational and community activity to ensure we meet our target of 10% of turnover against fundraising activity Review and refresh The Belgrade s s membership schemes, sponsorship offers and local business fundraising opportunities. Develop proposals to support income from individuals, trusts and community partners. Establish and Develop a Legacy programme with the associated campaign Donor Stewardship & Supporter Care Support and steward donors, members and supporters through appropriate communication, recognition and reporting. Ensure donor recognition is accurate and visible across digital, print and in-venue materials. Experience of managing a varied pipeline of fundraising prospects, including identification of key internal and external milestones Digital Fundraising & Communications Work with the Marketing team to create fundraising content for email, web and social media. Use storytelling to promote THE BELGRADE s charitable activity and encourage supporter engagement. Monitoring, Reporting & Compliance Maintain accurate donor records. Track fundraising income and prepare reports for internal and external stakeholders. Ensure all fundraising activity complies with GDPR, Gift Aid requirements and Fundraising Regulator guidance. Planning, Collaboration & Good Practice Contribute to the delivery of agreed annual fundraising plans, supporting our Audiences and Marketing team by tracking activity and progress against targets. Stay informed about THE BELGRADE s artistic programme and community work, working with colleagues across departments to support clear and relevant case for support. Build and maintain networks with fundraising colleagues in the arts and charity sectors, sharing learning and good practice with THE BELGRADE particularly at a local and regional level Contribute positively to THE BELGRADE s inclusive, collaborative and community-focused culture, supporting volunteers involved in fundraising activity where appropriate. Set company wide strategies to maximise individual giving around our Making Memories campaign for Pantomime and our Stage for All campaign that supports co-creation. General Keep up to date with emerging technologies and industry trends to improve efficiency and fundraising potential. Maintain a strong applicable knowledge of the theatre s programme, strategy and business plan. Attend staff meetings / training as required. Adhere to policies and procedures and act as an ambassador for best practice. What Success Looks Like Reaching our fundraising target of £450k Growth in philanthropic income year-on-year Strong donor engagement, both recruitment and retention Increase in size and diversity of membership base including renewal of lapsed bookers A motivated, high-performing development team Clear, compelling fundraising messaging around The Belgrade s case for support embedded across the organisation A sustainable funding model that supports artistic excellence and community impact The postholder will be required to work from the theatre in Coventry, although some flexibility for occasional working from home is available subject to the needs of the business. This role may require working weekends and evenings for attendance at Guest Nights and Stakeholder Events etc. from time to time for which time off can be taken in lieu. Please note the job description for this position may be reviewed and amended to incorporate future business needs. Person Specification: Essential - the successful candidate will meet the majority of these requirements. Experience delivering fundraising campaigns. Experience stewarding and supporting donors or supporters. Experience writing successful funding applications. Experience planning and delivering fundraising or community events. Strong written and verbal communication skills. Understanding of fundraising compliance, including GDPR and Gift Aid. Awareness of current fundraising trends and inclusive fundraising practices. Proactive, organised and hands-on approach. Confidence building and maintaining professional relationships with a range of stakeholders Commitment to inclusivity, ethical fundraising and community values. Collaborative, adaptable and solution focused. Experience cultivating, soliciting, and stewarding donors or supporters Experience using CRM or database systems to manage supporter data Willingness to embrace the Belgrade s Brand Values A genuine interest in inclusive arts, music and social impact Desirable Experience of developing new fundraising initiatives from conception to realisation Experience of budget responsibility and reporting on achievements against targets Knowledge and experience of major gift fundraising Apply Now . click apply for full job details
Contract type Permanent Location Whittington with some flexibility for remote working Hours Full time (37.5 hours per week) with flexibility to work evenings and weekends when required Annual salary Starting from C1 £27,355.42 with the ability to progress to C3 £30,308 Last day to apply 29/03/2026 Reporting to the Individual Giving Manager, the postholder will help deliver an ambitious programme, driving the recruitment, development, and retention of supporters across appeals, campaigns, lottery, and regular giving to generate sustainable income and lasting impact. Knowledge and experience Essential Experience in data management Knowledge of effective campaign or project planning Experience of researching and developing content for fundraising Experience of creating communications for a variety of audiences and channels Experience of analysing campaign results and using insight to optimise future campaigns Experience of collaborative working with multiple internal and external partners to deliver projects Proven track record of working to and achieving targets Desirable Managing direct marketing campaigns in a charity environment Values Exhibits our hospice values and behaviours Skills Essential Confidence using CRM systems Working to deadlines A creative thinker Data led Strong attention to detail Organised Excellent interpersonal and communication skills Effective Diary management Personal Attributes Empathetic Team player Able to work under pressure Collaborative Ambassador for St Giles Hospice Other requirements Valid driving licence Eligibility to work in the UK Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests Just so you know: This post is subject to a Disclose and Barring Service (DBS) check. We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date. If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time. As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
Mar 18, 2026
Full time
Contract type Permanent Location Whittington with some flexibility for remote working Hours Full time (37.5 hours per week) with flexibility to work evenings and weekends when required Annual salary Starting from C1 £27,355.42 with the ability to progress to C3 £30,308 Last day to apply 29/03/2026 Reporting to the Individual Giving Manager, the postholder will help deliver an ambitious programme, driving the recruitment, development, and retention of supporters across appeals, campaigns, lottery, and regular giving to generate sustainable income and lasting impact. Knowledge and experience Essential Experience in data management Knowledge of effective campaign or project planning Experience of researching and developing content for fundraising Experience of creating communications for a variety of audiences and channels Experience of analysing campaign results and using insight to optimise future campaigns Experience of collaborative working with multiple internal and external partners to deliver projects Proven track record of working to and achieving targets Desirable Managing direct marketing campaigns in a charity environment Values Exhibits our hospice values and behaviours Skills Essential Confidence using CRM systems Working to deadlines A creative thinker Data led Strong attention to detail Organised Excellent interpersonal and communication skills Effective Diary management Personal Attributes Empathetic Team player Able to work under pressure Collaborative Ambassador for St Giles Hospice Other requirements Valid driving licence Eligibility to work in the UK Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests Just so you know: This post is subject to a Disclose and Barring Service (DBS) check. We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date. If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time. As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
Senior Conversion and Recruitment Officer Department: International Recruitment Location: Joseph Priestley Building Salary: £35,331 to £39,002 per annum Post Type: Full Time, Permanent Release Date: 06 March 2026 Closing Date: 23.59 hours BST on Sunday 05 April 2026 Reference: M126009 BCU is a diverse and inclusive learning community of over 30,000 students from more than 100 countries. We are committed to providing a transformational educational experience, supporting world class research and fostering a collaborative and supportive working environment. Role Summary We are seeking an experienced and highly motivated International Conversion and Recruitment Officer to support the delivery of Birmingham City University's international recruitment and conversion strategy. This is an important operational role within the Marketing, Recruitment and Communications (MRC) Directorate. Reporting to the International Conversion Manager, you will support the delivery of targeted recruitment, marketing and conversion activity across international markets. You will play a key role in developing engaging content and personalised communications that enhance the applicant journey, using data and insight to inform decision making and improve conversion outcomes. Working collaboratively with colleagues across MRC and wider University teams, including specialist UK based and overseas colleagues, you will help shape how BCU attracts, supports and welcomes students from around the world. The role includes international travel and occasional weekend working. Key Responsibilities and Qualifications Deliver targeted regional and global conversion campaigns across email, telephone, WhatsApp, webinars and digital platforms to improve applicant engagement and enrolment outcomes. Support operational conversion activity across all stages of the recruitment funnel (enquiry through to enrolment), ensuring timely, personalised and proactive communication. Act as a key point of contact for prospective students and education agents, providing clear and accurate advice on admissions processes, CAS issuance, visa requirements and enrolment procedures, escalating complex cases where appropriate. Assist in planning and delivering virtual and programme specific conversion activities in collaboration with academic teams, ensuring measurable impact and effective follow up. Contribute to the development and distribution of tailored, market specific messaging and digital content in partnership with Marketing, Recruitment and Communications colleagues. Record and manage applicant interactions accurately within CRM systems, supporting data integrity, campaign tracking and performance reporting. Work closely with Admissions, UKVI/CAS, Enquiries and International Recruitment colleagues to ensure a seamless, compliant and student focused recruitment journey. Maintain awareness of key international markets and applicant behaviours, supporting recruitment events and identifying opportunities to enhance engagement and conversion performance. Educated to degree level and/or holding a relevant professional qualification. Experience of international student recruitment within the higher education sector. Good knowledge of marketing, customer relationship management, customer service or a related discipline. Experience of developing, delivering and evaluating multi channel segmented CRM nurture and conversion campaigns. Strong working knowledge of CRM systems and marketing automation platforms (preferably Microsoft Dynamics), data capture tools and analytics. Understanding of the international recruitment journey and student application lifecycle. Excellent written and verbal communication skills, with the ability to explain complex processes clearly to different audiences. Strong analytical skills with the ability to interpret data and use insight to inform activity. Knowledge of UK data protection regulations and their application to CRM data management. Experience of building and maintaining effective working relationships and professional networks. Experience working with overseas recruitment teams and education agents. Experience supporting virtual events, webinars or digital engagement activity. Experience of using AI tools or automation to enhance applicant engagement and operational efficiency. For an informal discussion about the role, please contact Yusuff Kaffo, Associate Director International Recruitment, at . Further Information If you want to be part of a team shaping the future of international recruitment at BCU, we'd love to hear from you. The appointed candidate will normally be employed through our subsidiary company BCU Support Services Limited, a wholly owned subsidiary of Birmingham City University. Appointees with prior LGPS membership who wish to enter the LGPS scheme will be able to do so and will be employed by Birmingham City University directly. Please note that this post may be eligible for sponsorship under the Skilled Worker visa route if your individual circumstances enable this in accordance with the Skilled Worker visa rules. For more information on how the Skilled Worker visa rules may apply to you please visit: Equality, Diversity & Inclusion We are committed to equality, diversity and inclusion and to an environment that supports lawful free speech and academic freedom. We will continuously review and improve our policies, practices, and procedures to ensure that we are promoting these in all aspects of our operations. We believe that by working together, combining our many different backgrounds and life experiences, we will empower each other to reach our full potential.
Mar 17, 2026
Full time
Senior Conversion and Recruitment Officer Department: International Recruitment Location: Joseph Priestley Building Salary: £35,331 to £39,002 per annum Post Type: Full Time, Permanent Release Date: 06 March 2026 Closing Date: 23.59 hours BST on Sunday 05 April 2026 Reference: M126009 BCU is a diverse and inclusive learning community of over 30,000 students from more than 100 countries. We are committed to providing a transformational educational experience, supporting world class research and fostering a collaborative and supportive working environment. Role Summary We are seeking an experienced and highly motivated International Conversion and Recruitment Officer to support the delivery of Birmingham City University's international recruitment and conversion strategy. This is an important operational role within the Marketing, Recruitment and Communications (MRC) Directorate. Reporting to the International Conversion Manager, you will support the delivery of targeted recruitment, marketing and conversion activity across international markets. You will play a key role in developing engaging content and personalised communications that enhance the applicant journey, using data and insight to inform decision making and improve conversion outcomes. Working collaboratively with colleagues across MRC and wider University teams, including specialist UK based and overseas colleagues, you will help shape how BCU attracts, supports and welcomes students from around the world. The role includes international travel and occasional weekend working. Key Responsibilities and Qualifications Deliver targeted regional and global conversion campaigns across email, telephone, WhatsApp, webinars and digital platforms to improve applicant engagement and enrolment outcomes. Support operational conversion activity across all stages of the recruitment funnel (enquiry through to enrolment), ensuring timely, personalised and proactive communication. Act as a key point of contact for prospective students and education agents, providing clear and accurate advice on admissions processes, CAS issuance, visa requirements and enrolment procedures, escalating complex cases where appropriate. Assist in planning and delivering virtual and programme specific conversion activities in collaboration with academic teams, ensuring measurable impact and effective follow up. Contribute to the development and distribution of tailored, market specific messaging and digital content in partnership with Marketing, Recruitment and Communications colleagues. Record and manage applicant interactions accurately within CRM systems, supporting data integrity, campaign tracking and performance reporting. Work closely with Admissions, UKVI/CAS, Enquiries and International Recruitment colleagues to ensure a seamless, compliant and student focused recruitment journey. Maintain awareness of key international markets and applicant behaviours, supporting recruitment events and identifying opportunities to enhance engagement and conversion performance. Educated to degree level and/or holding a relevant professional qualification. Experience of international student recruitment within the higher education sector. Good knowledge of marketing, customer relationship management, customer service or a related discipline. Experience of developing, delivering and evaluating multi channel segmented CRM nurture and conversion campaigns. Strong working knowledge of CRM systems and marketing automation platforms (preferably Microsoft Dynamics), data capture tools and analytics. Understanding of the international recruitment journey and student application lifecycle. Excellent written and verbal communication skills, with the ability to explain complex processes clearly to different audiences. Strong analytical skills with the ability to interpret data and use insight to inform activity. Knowledge of UK data protection regulations and their application to CRM data management. Experience of building and maintaining effective working relationships and professional networks. Experience working with overseas recruitment teams and education agents. Experience supporting virtual events, webinars or digital engagement activity. Experience of using AI tools or automation to enhance applicant engagement and operational efficiency. For an informal discussion about the role, please contact Yusuff Kaffo, Associate Director International Recruitment, at . Further Information If you want to be part of a team shaping the future of international recruitment at BCU, we'd love to hear from you. The appointed candidate will normally be employed through our subsidiary company BCU Support Services Limited, a wholly owned subsidiary of Birmingham City University. Appointees with prior LGPS membership who wish to enter the LGPS scheme will be able to do so and will be employed by Birmingham City University directly. Please note that this post may be eligible for sponsorship under the Skilled Worker visa route if your individual circumstances enable this in accordance with the Skilled Worker visa rules. For more information on how the Skilled Worker visa rules may apply to you please visit: Equality, Diversity & Inclusion We are committed to equality, diversity and inclusion and to an environment that supports lawful free speech and academic freedom. We will continuously review and improve our policies, practices, and procedures to ensure that we are promoting these in all aspects of our operations. We believe that by working together, combining our many different backgrounds and life experiences, we will empower each other to reach our full potential.
FEDERATION OF BRITISH ARTISTS
City Of Westminster, London
FEDERATION OF BRITISH ARTISTS / MALL GALLERIES Job Description Job Title: Head of Venue Hire and Visitor Experience Hours of Work: Full time. Monday - Friday (sometimes involves evenings) Reports to: Chief Executive Location: Federation of British Artists, 17 Carlton House Terrace, London SW1Y 5BD Target Audiences: Gallery and event hirers, artists Background The Federation of British Artists (FBA) is the national centre for contemporary, figurative art, with administration offices and a large, contemporary gallery space located on The Mall in central London. A major visual arts charity, the FBA comprises of nine of the UK's leading art societies. The art societies are as follows: The Royal Society of British Artists The Royal Society of Portrait Painters The Royal Institute of Oil Painters The Royal Institute of Painters in Water Colours The Royal Society of Marine Artists The New English Art Club The Pastel Society The Society of Wildlife Artists The Hesketh Hubbard Life Drawing Class Vision: Leader in contemporary figurative art, led by artists, for all. Mission: Mall Galleries empowers artists through a busy programme of exhibitions and events, prizes and awards, with a focus on figurative art. Managed by the Federation of British Artists, a visual arts charity founded in 1961, Mall Galleries offers learning and engagement opportunities for everyone Exhibiting and selling figurative art, both in the galleries and online are at the centre of the FBA's activities. This is achieved by providing exhibition services, promoting the exhibitions and artists to as wide a public as possible, facilitating sales and hiring out the spacious galleries to external hirers. Inevitably the organisation has been affected financially by the COVID 19 pandemic. We need to rebuild our finances and reserves. We will do this by increasing sales of art, developing a new venue hire package for an international and national customer, attracting more Friends and donations and improving our systems. A new venue hire package was launched in early 2022. Approx 50% of the year is available for venue hire and the gallery is available for evening events throughout the year. This activity generates a vital income of between £500-600,000. Overview The post holder will be responsible for identifying and securing and then account management for venue hire clients or potential clients and nurturing existing clients. You will be part of the Sales and Marketing Department and work closely with the front of house and art services departments. Overall Purpose of the Role: Targeting and securing venue hire - continually monitor sales performance; identify gaps in the diary. Recognise and target new and suitable opportunities using proactive sales initiatives to generate new enquiries Work with the marketing team to plan and deliver marketing initiatives throughout the year and undertake proactive sales activities in line with this strategy Developing and engaging existing hirers with the aim of securing repeat business Primary account management for all venue hire - both exhibitions and events Working closely across the FBA to ensure successful outcomes Responsibilities: Targeting and Sales Create a strategy to attract venue hire Using the exhibition year create a strategy to attract evening event hire Target and approach prospects with effective digital communications, manage site visits and follow up communications Seek multi-year contracts wherever possible Proactively respond to enquiries Account Management and Delivery Account manage and be the primary point of contact for the client Manage the activities of the Venue Hire Coordinator and coordinate within the FBA team for a smooth and successful delivery of the chosen package especially working closely with the Art Services Manager and the gallery team to plan and manage exhibitions smoothly and the Head of Sales and Marketing Manage the relationship with suppliers and third parties - and review these at regular intervals Ensure all Health and Safety policies and Gallery regulations are complied with and provide all the necessary information to the client alongside the Art Services Manager Review and monitor with the client to improve for the future and create good relations with returning clients Ensure contracting and invoicing take place efficiently and in a timely manner Marketing: Editorial and design - create persuasive content, update the website and other digital platforms, work with designers to produce material Liaise and deliver with the digital marketing coordinator to produce targeted venue hire campaigns Administration: Be self-administering Use and develop the CRM for venue hire prospects and clients and produce analytical reports Update the CRM as necessary Project management: Knowledge of digital channels and what makes good digital content including demonstrable knowledge of editorial style and publishing processes in a digital environment Experience with digital analytics and reporting. Database experience with knowledge of segmentation and targeting Line Manage and Train the Visitor Experience Team: Recruit, train and manage front of house staff to provide excellent customer service. This will include, but not be limited to: Collaboration with colleagues to ensure robust recruitment and training programmes for Duty Officers staff (qualified to be in charge on site), in addition to visitor services training. Championing best practice in customer service, ensuring the visitor services team deliver an exemplary shopping and artwork sales experience to all our visitors. Work with colleagues on Fire & Evacuation and Health & Safety practices, including policy review, daily implementation e.g. training. Cultivate an ethos and practice of perpetual improvement in visitor experience through staff support and development. Person Specification Essential Experience 3 Years proven experience in venue hire, events sales, or venue management. Experience managing venue hire enquiries, site visits, contracts, and client communications. Experience in account management and maintaining client relationships. Experience in staff supervision, recruitment, or team management. Essential Skills Strong persuasive and negotiation skills, with the ability to work creatively and generate repeat and new business. Excellent written communication skills, including digital content and marketing copy. Strong analytical skills, with the ability to compile and analyse data, including sales and conversion rates. Ability to lead, motivate, and train visitor experience teams. Strong customer service leadership skills. Good understanding of health and safety compliance within events or public venues. Desirable Skills Experience working in arts, galleries, museums, or cultural venues. A knowledge of the UK arts sector or visual arts organisations. Experience securing multi-year venue hire contracts. What We Can Offer You Salary between £45,000 - £48,000 per annum. Flexible working based on job responsibilities. You will receive 26 days paid annual leave plus the three days between Christmas and New Year. 3% employer contribution to a personal pension scheme. Staff discounts at Cass Art shops and on FBA artworks displayed in the gallery. How to Apply: To apply, please send your CV and a cover letter or supporting statement explaining how you match the person specification for this role to . Please note that applications without a cover letter will not be considered. Please include the job title (Head of Venue Hire and Visitor Experience) in the subject line of your email. Deadline for applications: 5pm on Monday, 30 March 2026 Thank you for your interest in this role. If you are not invited to interview, we regret that you have not been shortlisted on this occasion.
Mar 16, 2026
Full time
FEDERATION OF BRITISH ARTISTS / MALL GALLERIES Job Description Job Title: Head of Venue Hire and Visitor Experience Hours of Work: Full time. Monday - Friday (sometimes involves evenings) Reports to: Chief Executive Location: Federation of British Artists, 17 Carlton House Terrace, London SW1Y 5BD Target Audiences: Gallery and event hirers, artists Background The Federation of British Artists (FBA) is the national centre for contemporary, figurative art, with administration offices and a large, contemporary gallery space located on The Mall in central London. A major visual arts charity, the FBA comprises of nine of the UK's leading art societies. The art societies are as follows: The Royal Society of British Artists The Royal Society of Portrait Painters The Royal Institute of Oil Painters The Royal Institute of Painters in Water Colours The Royal Society of Marine Artists The New English Art Club The Pastel Society The Society of Wildlife Artists The Hesketh Hubbard Life Drawing Class Vision: Leader in contemporary figurative art, led by artists, for all. Mission: Mall Galleries empowers artists through a busy programme of exhibitions and events, prizes and awards, with a focus on figurative art. Managed by the Federation of British Artists, a visual arts charity founded in 1961, Mall Galleries offers learning and engagement opportunities for everyone Exhibiting and selling figurative art, both in the galleries and online are at the centre of the FBA's activities. This is achieved by providing exhibition services, promoting the exhibitions and artists to as wide a public as possible, facilitating sales and hiring out the spacious galleries to external hirers. Inevitably the organisation has been affected financially by the COVID 19 pandemic. We need to rebuild our finances and reserves. We will do this by increasing sales of art, developing a new venue hire package for an international and national customer, attracting more Friends and donations and improving our systems. A new venue hire package was launched in early 2022. Approx 50% of the year is available for venue hire and the gallery is available for evening events throughout the year. This activity generates a vital income of between £500-600,000. Overview The post holder will be responsible for identifying and securing and then account management for venue hire clients or potential clients and nurturing existing clients. You will be part of the Sales and Marketing Department and work closely with the front of house and art services departments. Overall Purpose of the Role: Targeting and securing venue hire - continually monitor sales performance; identify gaps in the diary. Recognise and target new and suitable opportunities using proactive sales initiatives to generate new enquiries Work with the marketing team to plan and deliver marketing initiatives throughout the year and undertake proactive sales activities in line with this strategy Developing and engaging existing hirers with the aim of securing repeat business Primary account management for all venue hire - both exhibitions and events Working closely across the FBA to ensure successful outcomes Responsibilities: Targeting and Sales Create a strategy to attract venue hire Using the exhibition year create a strategy to attract evening event hire Target and approach prospects with effective digital communications, manage site visits and follow up communications Seek multi-year contracts wherever possible Proactively respond to enquiries Account Management and Delivery Account manage and be the primary point of contact for the client Manage the activities of the Venue Hire Coordinator and coordinate within the FBA team for a smooth and successful delivery of the chosen package especially working closely with the Art Services Manager and the gallery team to plan and manage exhibitions smoothly and the Head of Sales and Marketing Manage the relationship with suppliers and third parties - and review these at regular intervals Ensure all Health and Safety policies and Gallery regulations are complied with and provide all the necessary information to the client alongside the Art Services Manager Review and monitor with the client to improve for the future and create good relations with returning clients Ensure contracting and invoicing take place efficiently and in a timely manner Marketing: Editorial and design - create persuasive content, update the website and other digital platforms, work with designers to produce material Liaise and deliver with the digital marketing coordinator to produce targeted venue hire campaigns Administration: Be self-administering Use and develop the CRM for venue hire prospects and clients and produce analytical reports Update the CRM as necessary Project management: Knowledge of digital channels and what makes good digital content including demonstrable knowledge of editorial style and publishing processes in a digital environment Experience with digital analytics and reporting. Database experience with knowledge of segmentation and targeting Line Manage and Train the Visitor Experience Team: Recruit, train and manage front of house staff to provide excellent customer service. This will include, but not be limited to: Collaboration with colleagues to ensure robust recruitment and training programmes for Duty Officers staff (qualified to be in charge on site), in addition to visitor services training. Championing best practice in customer service, ensuring the visitor services team deliver an exemplary shopping and artwork sales experience to all our visitors. Work with colleagues on Fire & Evacuation and Health & Safety practices, including policy review, daily implementation e.g. training. Cultivate an ethos and practice of perpetual improvement in visitor experience through staff support and development. Person Specification Essential Experience 3 Years proven experience in venue hire, events sales, or venue management. Experience managing venue hire enquiries, site visits, contracts, and client communications. Experience in account management and maintaining client relationships. Experience in staff supervision, recruitment, or team management. Essential Skills Strong persuasive and negotiation skills, with the ability to work creatively and generate repeat and new business. Excellent written communication skills, including digital content and marketing copy. Strong analytical skills, with the ability to compile and analyse data, including sales and conversion rates. Ability to lead, motivate, and train visitor experience teams. Strong customer service leadership skills. Good understanding of health and safety compliance within events or public venues. Desirable Skills Experience working in arts, galleries, museums, or cultural venues. A knowledge of the UK arts sector or visual arts organisations. Experience securing multi-year venue hire contracts. What We Can Offer You Salary between £45,000 - £48,000 per annum. Flexible working based on job responsibilities. You will receive 26 days paid annual leave plus the three days between Christmas and New Year. 3% employer contribution to a personal pension scheme. Staff discounts at Cass Art shops and on FBA artworks displayed in the gallery. How to Apply: To apply, please send your CV and a cover letter or supporting statement explaining how you match the person specification for this role to . Please note that applications without a cover letter will not be considered. Please include the job title (Head of Venue Hire and Visitor Experience) in the subject line of your email. Deadline for applications: 5pm on Monday, 30 March 2026 Thank you for your interest in this role. If you are not invited to interview, we regret that you have not been shortlisted on this occasion.
CRM & Lead Generation Executive (Hybrid - Kelso) We're looking for a CRM & Lead Generation Executive to take ownership of our HubSpot CRM, drive targeted campaigns and support pipeline growth across the business. Location: Pinnaclehill, Kelso (Hybrid home working) Reports to: Chief Commercial Officer The Role This is a hands on, commercially focused position responsible for planning, building and executing below the line activity to support: Lead generation Customer engagement Sales pipeline growth You'll own the day to day administration of HubSpot CRM, build targeted email and telemarketing campaigns and support our Business Development team with structured follow ups and accurate reporting. This position requires a proactive approach, strong problem solving abilities and excellent communication skills. Competitive salary Group Personal Pension Private Health Insurance after 3 years of service Bike to work scheme Electric car scheme What You'll Be Doing CRM (HubSpot) Management Maintain accurate, up to date customer and prospect records Manage lists, segments, lifecycle stages and naming conventions Identify data gaps and improve CRM data quality Ensure compliance and best practice processes Data Segmentation & List Management Build targeted campaign segments by industry, geography, buying stage and engagement Manage suppression lists and GDPR compliance Align lists with commercial priorities and territories Email Campaigns Build and deploy campaigns (promotions, product updates, reactivation, events, nurture journeys) Collaborate on campaign copy and messaging Monitor open rates, click rates and conversions Recommend optimisations based on performance data Telemarketing Campaigns Plan and execute outbound calling campaigns Maintain scripts and structured follow ups Log all activity and outcomes in HubSpot Support lead qualification and opportunity progression BDM & Pipeline Support Coordinate follow ups, call backs and appointments Maintain pipeline hygiene in HubSpot Produce activity summaries and basic dashboardsSupport reporting and continuous improvement What We're Looking For Essential: Experience using a CRM system (HubSpot preferred) Strong data segmentation and list management skills Experience building or supporting email campaigns Confident communicator (phone and email) Highly organised with strong attention to detail Understanding of GDPR and consent management Experience supporting B2B lead generation and pipeline processes Desirable: Experience with HubSpot Marketing Hub (workflows, forms, reporting) You'll Thrive If You Are: Proactive and solutions focused Commercially aware Analytical and improvement driven Collaborative with Sales and Marketing teams Reliable with strong follow through Why Join Us? You'll play a pivotal role in strengthening our sales pipeline and customer engagement strategy. This is a great opportunity for someone who wants ownership of CRM performance and direct impact on commercial growth. Scotmas Group Scotmas Group is headquartered in Kelso in the Scottish Borders. We are a world leader in hygiene protection and water treatment, developing and manufacturing products that protect against insect and water borne diseases around the world. We are a B Corporation certified company committed to high quality jobs, apprenticeships and community impact. Apply If you are interested in the position and would like to know more or apply to be part of this forward thinking organisation, please send a copy of your updated CV and a cover letter highlighting your skills and experience to .
Mar 16, 2026
Full time
CRM & Lead Generation Executive (Hybrid - Kelso) We're looking for a CRM & Lead Generation Executive to take ownership of our HubSpot CRM, drive targeted campaigns and support pipeline growth across the business. Location: Pinnaclehill, Kelso (Hybrid home working) Reports to: Chief Commercial Officer The Role This is a hands on, commercially focused position responsible for planning, building and executing below the line activity to support: Lead generation Customer engagement Sales pipeline growth You'll own the day to day administration of HubSpot CRM, build targeted email and telemarketing campaigns and support our Business Development team with structured follow ups and accurate reporting. This position requires a proactive approach, strong problem solving abilities and excellent communication skills. Competitive salary Group Personal Pension Private Health Insurance after 3 years of service Bike to work scheme Electric car scheme What You'll Be Doing CRM (HubSpot) Management Maintain accurate, up to date customer and prospect records Manage lists, segments, lifecycle stages and naming conventions Identify data gaps and improve CRM data quality Ensure compliance and best practice processes Data Segmentation & List Management Build targeted campaign segments by industry, geography, buying stage and engagement Manage suppression lists and GDPR compliance Align lists with commercial priorities and territories Email Campaigns Build and deploy campaigns (promotions, product updates, reactivation, events, nurture journeys) Collaborate on campaign copy and messaging Monitor open rates, click rates and conversions Recommend optimisations based on performance data Telemarketing Campaigns Plan and execute outbound calling campaigns Maintain scripts and structured follow ups Log all activity and outcomes in HubSpot Support lead qualification and opportunity progression BDM & Pipeline Support Coordinate follow ups, call backs and appointments Maintain pipeline hygiene in HubSpot Produce activity summaries and basic dashboardsSupport reporting and continuous improvement What We're Looking For Essential: Experience using a CRM system (HubSpot preferred) Strong data segmentation and list management skills Experience building or supporting email campaigns Confident communicator (phone and email) Highly organised with strong attention to detail Understanding of GDPR and consent management Experience supporting B2B lead generation and pipeline processes Desirable: Experience with HubSpot Marketing Hub (workflows, forms, reporting) You'll Thrive If You Are: Proactive and solutions focused Commercially aware Analytical and improvement driven Collaborative with Sales and Marketing teams Reliable with strong follow through Why Join Us? You'll play a pivotal role in strengthening our sales pipeline and customer engagement strategy. This is a great opportunity for someone who wants ownership of CRM performance and direct impact on commercial growth. Scotmas Group Scotmas Group is headquartered in Kelso in the Scottish Borders. We are a world leader in hygiene protection and water treatment, developing and manufacturing products that protect against insect and water borne diseases around the world. We are a B Corporation certified company committed to high quality jobs, apprenticeships and community impact. Apply If you are interested in the position and would like to know more or apply to be part of this forward thinking organisation, please send a copy of your updated CV and a cover letter highlighting your skills and experience to .
