About Action for Pulmonary Fibrosis Action for Pulmonary Fibrosis (APF) is the UK s leading patient charity dedicated to improving the lives of individuals and families affected by pulmonary fibrosis. Our mission is underpinned by values of compassionate, bold, expert and collaborative. We believe in creating a supportive environment in which both our employees and beneficiaries can thrive. Founded in 2013 by people affected by PF and clinicians, APF has grown into a respected national charity rooted in community and evidence. We provide trusted information and support, help a growing network of support groups, campaign to improve access to care and invest in research to bring hope of new treatments. APF strives to be an organisation of equity and inclusion, welcoming people from all backgrounds our team and volunteers aim to reflect the diverse communities we serve. We have just launched an ambitious five-year strategy (), co-created with the PF community, which focuses on expanding support, transforming care, and accelerating research. This strategy marks a step change with a clearer focus, stronger delivery model and greater ambition to ensure no one faces pulmonary fibrosis alone. Role purpose The Senior Challenge Fundraising Officer will lead the delivery and growth of APF s third-party and mass participation challenge events portfolio. This role exists to significantly grow income and participation by managing end-to-end third-party challenge events, developing community-facing charity-owned fundraising products and delivering excellent supporter stewardship Working closely with the Head of Fundraising and colleagues across Communications, Services and the Operations Team, you will increase recruitment, empower supporters to raise ambitious funds, and create journeys that encourage long-term engagement with APF. Success in this role means more people fundraising for APF, raising more income and feeling valued, supported and inspired to stay connected to our mission. Key Responsibilities 1. Grow participation in third party Manage the full lifecycle of third-party and mass participation challenge events, from planning and recruitment through to stewardship and re engagement. Develop and execute creative marketing strategies to boost participation and attract new event participants. Draft engaging promotional content that inspires and engages our supporters in collaboration with the Communications team. Promote third-party events proactively across relevant channels and networks. Work with the wider Fundraising team to improve and refine the stewardship journey for challenge participants to maximise the participant experience. Identify and pursue opportunities to grow participation in new and existing events. Attend key events as required, managing on-the day logistics and volunteer coordination. 2. Community Product Development Work with Head of Fundraising to shape and improve APF s fundraising offer and remote products. Test and refine new fundraising concepts that increase accessibility and broaden participation. Work collaboratively across teams to ensure our community fundraising products align with wider campaigns and strategic priorities. 3. Income growth and fundraiser mpowerment Inspire participants to achieve ambitious fundraising targets through engaging, creative communications. Develop and enhance fundraising materials, including participant packs and digital resources to support our fundraisers. Use insight and sector trends to identify opportunities to boost event visibility and maximise fundraising efforts. Monitor fundraising performance to ensure we re meeting targets and delivering strong ROI on our challenge activities. 4. Stewardship and re-engagement Foster personal connections with supporters through thoughtful, tailored stewardship that keeps them engaged and feeling valued. Create clear re-engagement plans to encourage repeat participation and long-term loyalty. Collaborate with wider Fundraising and Services teams to support acquisition and ensure our supporters have a smooth, high-quality supporter journey. Represent APF publicly when required, acting as a confident ambassador for the charity at events and in public settings. 5. Data, insight and compliance Support on the management of CRM data to enable accurate segmentation, performance tracking and reporting. Monitor recruitment, participation, income and ROI to help inform future planning and improvements. Maintain up-to-date knowledge with GDPR regulations and compliance and ensure personal data is handled responsibly and securely. Work closely with the Governance and Operations Manager to ensure our fundraising activities are fully compliant with GDPR and the Code of Fundraising Practice. How to apply Please submit a CV and a covering letter (maximum of two pages) highlighting your skills and suitability to the role, reflecting the key responsibilities in the job description. First stage interviews to be held virtually on 1st May 2026, second stage interviews to be held at the Peterborough office on 8th May 2026.
Apr 01, 2026
Full time
About Action for Pulmonary Fibrosis Action for Pulmonary Fibrosis (APF) is the UK s leading patient charity dedicated to improving the lives of individuals and families affected by pulmonary fibrosis. Our mission is underpinned by values of compassionate, bold, expert and collaborative. We believe in creating a supportive environment in which both our employees and beneficiaries can thrive. Founded in 2013 by people affected by PF and clinicians, APF has grown into a respected national charity rooted in community and evidence. We provide trusted information and support, help a growing network of support groups, campaign to improve access to care and invest in research to bring hope of new treatments. APF strives to be an organisation of equity and inclusion, welcoming people from all backgrounds our team and volunteers aim to reflect the diverse communities we serve. We have just launched an ambitious five-year strategy (), co-created with the PF community, which focuses on expanding support, transforming care, and accelerating research. This strategy marks a step change with a clearer focus, stronger delivery model and greater ambition to ensure no one faces pulmonary fibrosis alone. Role purpose The Senior Challenge Fundraising Officer will lead the delivery and growth of APF s third-party and mass participation challenge events portfolio. This role exists to significantly grow income and participation by managing end-to-end third-party challenge events, developing community-facing charity-owned fundraising products and delivering excellent supporter stewardship Working closely with the Head of Fundraising and colleagues across Communications, Services and the Operations Team, you will increase recruitment, empower supporters to raise ambitious funds, and create journeys that encourage long-term engagement with APF. Success in this role means more people fundraising for APF, raising more income and feeling valued, supported and inspired to stay connected to our mission. Key Responsibilities 1. Grow participation in third party Manage the full lifecycle of third-party and mass participation challenge events, from planning and recruitment through to stewardship and re engagement. Develop and execute creative marketing strategies to boost participation and attract new event participants. Draft engaging promotional content that inspires and engages our supporters in collaboration with the Communications team. Promote third-party events proactively across relevant channels and networks. Work with the wider Fundraising team to improve and refine the stewardship journey for challenge participants to maximise the participant experience. Identify and pursue opportunities to grow participation in new and existing events. Attend key events as required, managing on-the day logistics and volunteer coordination. 2. Community Product Development Work with Head of Fundraising to shape and improve APF s fundraising offer and remote products. Test and refine new fundraising concepts that increase accessibility and broaden participation. Work collaboratively across teams to ensure our community fundraising products align with wider campaigns and strategic priorities. 3. Income growth and fundraiser mpowerment Inspire participants to achieve ambitious fundraising targets through engaging, creative communications. Develop and enhance fundraising materials, including participant packs and digital resources to support our fundraisers. Use insight and sector trends to identify opportunities to boost event visibility and maximise fundraising efforts. Monitor fundraising performance to ensure we re meeting targets and delivering strong ROI on our challenge activities. 4. Stewardship and re-engagement Foster personal connections with supporters through thoughtful, tailored stewardship that keeps them engaged and feeling valued. Create clear re-engagement plans to encourage repeat participation and long-term loyalty. Collaborate with wider Fundraising and Services teams to support acquisition and ensure our supporters have a smooth, high-quality supporter journey. Represent APF publicly when required, acting as a confident ambassador for the charity at events and in public settings. 5. Data, insight and compliance Support on the management of CRM data to enable accurate segmentation, performance tracking and reporting. Monitor recruitment, participation, income and ROI to help inform future planning and improvements. Maintain up-to-date knowledge with GDPR regulations and compliance and ensure personal data is handled responsibly and securely. Work closely with the Governance and Operations Manager to ensure our fundraising activities are fully compliant with GDPR and the Code of Fundraising Practice. How to apply Please submit a CV and a covering letter (maximum of two pages) highlighting your skills and suitability to the role, reflecting the key responsibilities in the job description. First stage interviews to be held virtually on 1st May 2026, second stage interviews to be held at the Peterborough office on 8th May 2026.
Job Title: Corporate Partnerships Officer Reporting To: Corporate Partnerships Manager Salary Range: £30,000 - £33,000 Contract Type: Permanent Location: Hybrid London (Old Street, Canary Wharf) Working days/hours per week: 35 hours per week, 9am 5pm, Monday Friday Requirements: As part of our safer recruitment policy, we do ask questions regarding unspent criminal records. Our Vision: A UK where No good food goes to waste . The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry. The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives. The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK. Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy. Purpose of the Job We are looking for a talented individual to help manage and support on implementing their corporate partnerships strategy. This role will sit within our growing Corporate Partnerships Team as part of the wider Fundraising & Marketing Team. The purpose of this role will be to lead on the development of new business in conjunction with the Corporate Partnership Managers, while also building upon our existing pipeline of future opportunities. As a key member of the fundraising team, we expect the Corporate Partnership Officer to actively contribute to the implementation of our fundraising strategy. Your focus will be to ensure income growth from corporate sources and activity based in new business development however there will be some account management responsibilities alongside this. There will be a focus on management of the corporate pipeline and highlighting relevant opportunities to the wider team. As a growing team we have networks and pipelines in place but there will be a requirement for the post holder to innovate and develop new ways of working in-line with the fast-paced operational requirements of the charity. This is an exciting opportunity for a Corporate Fundraiser looking to take the next step in their career to build and develop new high value corporate relationships across a number of sectors. Duties and Responsibilities Strategy Play a role in implementing the fundraising strategy, allocate time to plan budgets, meeting specific financial and organisational objectives, targets and KPIs. New Business Proactively source and develop leads for future funding opportunities and partnerships, taking them through our prospect journey from identify to close Working with internal stakeholders to transform ideas, projects, and priorities into strategic fundraising proposals Identify and build relationships within brand new industries for the charity. Support on implementing an attractive volunteering ask to a range of Corporate Partners Utilise current supplier relationships to leverage income generating activity Support on the development of pitch and proposal materials. Account Management Support current and new partnerships, setting goals, and developing partnership agreements, developing strategic relationships with a view to long term retention and over achievement on targets Provide inspirational and emotive reporting, showing impact of support Drive corporate participation in key events such as World Hunger Day and Food Waste Action Week. Administration Undertake routine financial management of partnerships Work with internal stakeholders to create and implement effective fundraising reports through our Fundraising CRM Effectively create and maintain up-to-date records on our Fundraising CRM Provide regular analysis and income and expenditure reports Provide regular activity and pipeline update reports Undertake appropriate thanking for the fundraising and volunteering efforts of our corporate partners Actively contribute to Corporate Partnerships Meetings and Fundraising Team Meetings. Measures of Success Achieving income targets for existing partners Acquisition of new partners Retention of and increased support from existing partners Positive stakeholder feedback. Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time. Recruitment Timeline We reserve the right to close advertisements early and we might assess candidates and arranging interviews as applications comes in, so please apply as soon as possible, to avoid missing out on this opportunity. Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
Apr 01, 2026
Full time
Job Title: Corporate Partnerships Officer Reporting To: Corporate Partnerships Manager Salary Range: £30,000 - £33,000 Contract Type: Permanent Location: Hybrid London (Old Street, Canary Wharf) Working days/hours per week: 35 hours per week, 9am 5pm, Monday Friday Requirements: As part of our safer recruitment policy, we do ask questions regarding unspent criminal records. Our Vision: A UK where No good food goes to waste . The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry. The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives. The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK. Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy. Purpose of the Job We are looking for a talented individual to help manage and support on implementing their corporate partnerships strategy. This role will sit within our growing Corporate Partnerships Team as part of the wider Fundraising & Marketing Team. The purpose of this role will be to lead on the development of new business in conjunction with the Corporate Partnership Managers, while also building upon our existing pipeline of future opportunities. As a key member of the fundraising team, we expect the Corporate Partnership Officer to actively contribute to the implementation of our fundraising strategy. Your focus will be to ensure income growth from corporate sources and activity based in new business development however there will be some account management responsibilities alongside this. There will be a focus on management of the corporate pipeline and highlighting relevant opportunities to the wider team. As a growing team we have networks and pipelines in place but there will be a requirement for the post holder to innovate and develop new ways of working in-line with the fast-paced operational requirements of the charity. This is an exciting opportunity for a Corporate Fundraiser looking to take the next step in their career to build and develop new high value corporate relationships across a number of sectors. Duties and Responsibilities Strategy Play a role in implementing the fundraising strategy, allocate time to plan budgets, meeting specific financial and organisational objectives, targets and KPIs. New Business Proactively source and develop leads for future funding opportunities and partnerships, taking them through our prospect journey from identify to close Working with internal stakeholders to transform ideas, projects, and priorities into strategic fundraising proposals Identify and build relationships within brand new industries for the charity. Support on implementing an attractive volunteering ask to a range of Corporate Partners Utilise current supplier relationships to leverage income generating activity Support on the development of pitch and proposal materials. Account Management Support current and new partnerships, setting goals, and developing partnership agreements, developing strategic relationships with a view to long term retention and over achievement on targets Provide inspirational and emotive reporting, showing impact of support Drive corporate participation in key events such as World Hunger Day and Food Waste Action Week. Administration Undertake routine financial management of partnerships Work with internal stakeholders to create and implement effective fundraising reports through our Fundraising CRM Effectively create and maintain up-to-date records on our Fundraising CRM Provide regular analysis and income and expenditure reports Provide regular activity and pipeline update reports Undertake appropriate thanking for the fundraising and volunteering efforts of our corporate partners Actively contribute to Corporate Partnerships Meetings and Fundraising Team Meetings. Measures of Success Achieving income targets for existing partners Acquisition of new partners Retention of and increased support from existing partners Positive stakeholder feedback. Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time. Recruitment Timeline We reserve the right to close advertisements early and we might assess candidates and arranging interviews as applications comes in, so please apply as soon as possible, to avoid missing out on this opportunity. Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
Corporate Partnerships Officer Bowel Cancer UK is the UK s leading bowel cancer charity. We re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care. We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer. Job Summary for Corporate Partnerships Officer Join a high performing Partnerships and Philanthropy team of eight fundraisers specialising in securing high value support from corporates and charitable trusts. The ideal candidate will bring: Experience in fundraising and relationship management. Proven ability to develop and manage a fundraising portfolio. Strong relationship building skills and a proactive, creative approach. Excellent research, writing, presentation, and organisational capabilities. The confidence to work independently while contributing effectively to team goals Key Responsibilities Collaborate closely with the Senior Strategic Partnerships Manager, Corporate Partnerships Manager, and Senior Corporate Partnership Officers. Manage a portfolio of existing corporate partnerships, ensuring high quality stewardship and maximisation of income and mutual value. Develop and maintain a pipeline of new business opportunities. Lead or support: Charity of the Year partnerships. Corporate event management and support. Partnerships with pharmaceutical companies. Sponsorship initiatives. Cause Related Marketing (CRM) collaborations. Contribute significantly to achieving ambitious team fundraising targets. Help drive improvements for everyone affected by bowel cancer through impactful partnership work. Safeguarding Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment. Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.
Mar 31, 2026
Full time
Corporate Partnerships Officer Bowel Cancer UK is the UK s leading bowel cancer charity. We re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care. We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer. Job Summary for Corporate Partnerships Officer Join a high performing Partnerships and Philanthropy team of eight fundraisers specialising in securing high value support from corporates and charitable trusts. The ideal candidate will bring: Experience in fundraising and relationship management. Proven ability to develop and manage a fundraising portfolio. Strong relationship building skills and a proactive, creative approach. Excellent research, writing, presentation, and organisational capabilities. The confidence to work independently while contributing effectively to team goals Key Responsibilities Collaborate closely with the Senior Strategic Partnerships Manager, Corporate Partnerships Manager, and Senior Corporate Partnership Officers. Manage a portfolio of existing corporate partnerships, ensuring high quality stewardship and maximisation of income and mutual value. Develop and maintain a pipeline of new business opportunities. Lead or support: Charity of the Year partnerships. Corporate event management and support. Partnerships with pharmaceutical companies. Sponsorship initiatives. Cause Related Marketing (CRM) collaborations. Contribute significantly to achieving ambitious team fundraising targets. Help drive improvements for everyone affected by bowel cancer through impactful partnership work. Safeguarding Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment. Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.
Help us shape the future of mental health support At Mental Health UK, we re here to make sure no one faces a mental health problem alone. With demand for our services rising, fundraising has never been more vital. That s where you come in. We re looking for a creative, supporter focused Individual Giving Officer (Retention & Development) to help us deliver stand out supporter experiences and grow long term, meaningful relationships with our donors. This is your opportunity to join a friendly and ambitious fundraising team one that celebrates bold ideas, champions inclusion, and puts supporters at the heart of everything we do. Salary £26,457-£30,410 plus £3000 London Weighting What you ll do You ll play a key role in delivering our Individual Giving strategy, working closely with the Senior Individual Giving Manager and colleagues across both Mental Health UK and Rethink Mental Illness. In this role, you will: Craft and deliver engaging multi channel campaigns that inspire donors and champion our cause. Develop stewardship journeys that surprise, delight, and retain supporters from regular givers to payroll givers and cash donors. Manage relationships with agencies, printers and fulfilment partners to bring campaigns to life. Track, analyse and optimise campaign performance, using insight to continually improve our approach. Provide exceptional supporter care, responding to enquiries with empathy, efficiency and professionalism. Collaborate with colleagues across fundraising, communications, impact, finance, CRM and more spotting opportunities to deepen supporter engagement. Ensure data is processed responsibly, ethically and in line with GDPR and the Fundraising Regulator s Code of Practice. Every campaign you create, every story you tell and every donor you nurture will help us raise the income needed to support people with their mental health across the UK. What you ll bring We re looking for someone who is passionate, organised and ready to take ownership of exciting, impact driven work. You ll thrive if you have: Experience in individual giving or direct marketing (charity sector desirable but not essential). Strong organisational and project management skills, with the ability to manage multiple campaigns. A confident, collaborative working style and excellent communication skills. An understanding of data segmentation and a test and learn approach. Experience working with suppliers and agencies. A commitment to inclusive, equitable fundraising and supporter engagement. Knowledge of fundraising regulations and GDPR. You may also have: A fundraising or marketing qualification. A desire to grow and develop professionally. Why join us? You ll be joining a team that promises to: Put supporters first Strap a rocket to our ambition Let talent thrive Reflect all perspectives Cherish our data Be unmissable across the organisation We want you to bring your creativity, curiosity and drive and help us deliver fundraising that truly makes a difference. Ready to apply? If you re excited by the idea of crafting compelling campaigns, building meaningful supporter experiences and helping us grow our impact we d love to hear from you.
Mar 31, 2026
Full time
Help us shape the future of mental health support At Mental Health UK, we re here to make sure no one faces a mental health problem alone. With demand for our services rising, fundraising has never been more vital. That s where you come in. We re looking for a creative, supporter focused Individual Giving Officer (Retention & Development) to help us deliver stand out supporter experiences and grow long term, meaningful relationships with our donors. This is your opportunity to join a friendly and ambitious fundraising team one that celebrates bold ideas, champions inclusion, and puts supporters at the heart of everything we do. Salary £26,457-£30,410 plus £3000 London Weighting What you ll do You ll play a key role in delivering our Individual Giving strategy, working closely with the Senior Individual Giving Manager and colleagues across both Mental Health UK and Rethink Mental Illness. In this role, you will: Craft and deliver engaging multi channel campaigns that inspire donors and champion our cause. Develop stewardship journeys that surprise, delight, and retain supporters from regular givers to payroll givers and cash donors. Manage relationships with agencies, printers and fulfilment partners to bring campaigns to life. Track, analyse and optimise campaign performance, using insight to continually improve our approach. Provide exceptional supporter care, responding to enquiries with empathy, efficiency and professionalism. Collaborate with colleagues across fundraising, communications, impact, finance, CRM and more spotting opportunities to deepen supporter engagement. Ensure data is processed responsibly, ethically and in line with GDPR and the Fundraising Regulator s Code of Practice. Every campaign you create, every story you tell and every donor you nurture will help us raise the income needed to support people with their mental health across the UK. What you ll bring We re looking for someone who is passionate, organised and ready to take ownership of exciting, impact driven work. You ll thrive if you have: Experience in individual giving or direct marketing (charity sector desirable but not essential). Strong organisational and project management skills, with the ability to manage multiple campaigns. A confident, collaborative working style and excellent communication skills. An understanding of data segmentation and a test and learn approach. Experience working with suppliers and agencies. A commitment to inclusive, equitable fundraising and supporter engagement. Knowledge of fundraising regulations and GDPR. You may also have: A fundraising or marketing qualification. A desire to grow and develop professionally. Why join us? You ll be joining a team that promises to: Put supporters first Strap a rocket to our ambition Let talent thrive Reflect all perspectives Cherish our data Be unmissable across the organisation We want you to bring your creativity, curiosity and drive and help us deliver fundraising that truly makes a difference. Ready to apply? If you re excited by the idea of crafting compelling campaigns, building meaningful supporter experiences and helping us grow our impact we d love to hear from you.
About Us National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services because nobody with hearing loss should feel alone. About The Role Location: Hybrid - The Grange, Saunderton, Buckinghamshire Salary: £27,050.40 Contract: Fixed term - 18 months Hours: 35 hours per week The Supporter Care Officer role sits within the Supporter Services team, which forms an integral part of the Individual Giving team, within the Marketing Communications Department at Hearing Dogs for Deaf People. Working alongside another Supporter Services Officer and managed by the Supporter Care Manager, you will support the delivery of our Individual Giving programme, specifically in support of our Puppy Sponsorship Scheme. The delivery of exceptional supporter care across multiple channels lies at the heart of the Supporter Care team and forms an integral part of the Individual Giving retention strategy. In many instances, you will be the first line of enquiry either by telephone, email, social media, or letter (and occasionally face-to-face) for Hearing Dogs supporters. Building good internal relationships within our Charity is an important part of this role as you will be working with various teams. KEY TASKS OF THE ROLE: Stewardship Present a professional, positive, and proactive approach to supporter care and adherence to best practice regarding stewardship and supporter engagement. Be proactive in stewardship process improvement and development, maintaining up-to-date guidance notes for areas of your work. Ensure all interactions with supporters are logged in the CRM system and where appropriate passed on to the relevant team(s) in a timely manner. Use KPIs and SLAs to track, measure, and report on performance to ensure supporter care consistently meets our high standards. Puppy Sponsorship Process telephone, post and email enquiries/donations regarding and related to the Puppy Sponsorship Scheme, and ensure that all queries are responded to and resolved within recommended stewardship guidelines and timeframes for the team. Assist with maintenance of Puppy Sponsorship data on the Charity s CRM to ensure supporter records are up-to-date and accurate, flagging any issues to the Supporter Services Manager. Promptly action any tasks set via the CRM system. Learn other aspects of Puppy Sponsorship activity and process as required, to support the wider team, and ensure that high standards of supporter care are maintained at all times, particularly noting pinch points in the team calendar. Appeal Data & Fundraising Activity Prepare data for Puppy Sponsorship updates and build email communications. Assist with the production and cleaning of mailing files to support fundraising appeals, raffles, lotteries, and other products. Provide additional support to the other areas of the Supporter Services team, learning processes as necessary at times of increased fundraising activity and to ensure supporter care standards are adequately maintained during holiday periods. Additional Requirements Be able to talk knowledgeably and enthusiastically about our work, specifically the Puppy Sponsorship Scheme. Conduct yourself in a professional manner at all times. Treat all supporter personal information according to GDPR requirements. Adhere to the Hearing Dogs Equal Opportunities statement and polices. You will occasionally be required to perform other tasks, such as working at Charity events where Puppy Sponsorship is being promoted, which fall outside of your usual working hours. About You The following attributes are considered essential for the job: Qualifications (GCSE equivalent) in Maths and English Administration experience, particularly within a customer relationship database (CRM) Experience of working in a customer service environment IT competency with all Microsoft packages Excellent ability to communicate effectively both verbally and in writing, showing good attention to detail Customer-centric approach to ensure all supporters have the best possible experience of our Charity Work well with a range of people Recognise and embrace the role in an energetic and positive way Approaches the role with a balance of kindness and fairness The following attributes are considered desirable for the job: British Sign Language qualification Experience of working with people with Hearing Loss Awareness of Hearing Link and Hearing Dog range of services Experience of working within the voluntary sector Please apply by providing your CV and Cover Letter by 10th April 2026.
Mar 27, 2026
Full time
About Us National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services because nobody with hearing loss should feel alone. About The Role Location: Hybrid - The Grange, Saunderton, Buckinghamshire Salary: £27,050.40 Contract: Fixed term - 18 months Hours: 35 hours per week The Supporter Care Officer role sits within the Supporter Services team, which forms an integral part of the Individual Giving team, within the Marketing Communications Department at Hearing Dogs for Deaf People. Working alongside another Supporter Services Officer and managed by the Supporter Care Manager, you will support the delivery of our Individual Giving programme, specifically in support of our Puppy Sponsorship Scheme. The delivery of exceptional supporter care across multiple channels lies at the heart of the Supporter Care team and forms an integral part of the Individual Giving retention strategy. In many instances, you will be the first line of enquiry either by telephone, email, social media, or letter (and occasionally face-to-face) for Hearing Dogs supporters. Building good internal relationships within our Charity is an important part of this role as you will be working with various teams. KEY TASKS OF THE ROLE: Stewardship Present a professional, positive, and proactive approach to supporter care and adherence to best practice regarding stewardship and supporter engagement. Be proactive in stewardship process improvement and development, maintaining up-to-date guidance notes for areas of your work. Ensure all interactions with supporters are logged in the CRM system and where appropriate passed on to the relevant team(s) in a timely manner. Use KPIs and SLAs to track, measure, and report on performance to ensure supporter care consistently meets our high standards. Puppy Sponsorship Process telephone, post and email enquiries/donations regarding and related to the Puppy Sponsorship Scheme, and ensure that all queries are responded to and resolved within recommended stewardship guidelines and timeframes for the team. Assist with maintenance of Puppy Sponsorship data on the Charity s CRM to ensure supporter records are up-to-date and accurate, flagging any issues to the Supporter Services Manager. Promptly action any tasks set via the CRM system. Learn other aspects of Puppy Sponsorship activity and process as required, to support the wider team, and ensure that high standards of supporter care are maintained at all times, particularly noting pinch points in the team calendar. Appeal Data & Fundraising Activity Prepare data for Puppy Sponsorship updates and build email communications. Assist with the production and cleaning of mailing files to support fundraising appeals, raffles, lotteries, and other products. Provide additional support to the other areas of the Supporter Services team, learning processes as necessary at times of increased fundraising activity and to ensure supporter care standards are adequately maintained during holiday periods. Additional Requirements Be able to talk knowledgeably and enthusiastically about our work, specifically the Puppy Sponsorship Scheme. Conduct yourself in a professional manner at all times. Treat all supporter personal information according to GDPR requirements. Adhere to the Hearing Dogs Equal Opportunities statement and polices. You will occasionally be required to perform other tasks, such as working at Charity events where Puppy Sponsorship is being promoted, which fall outside of your usual working hours. About You The following attributes are considered essential for the job: Qualifications (GCSE equivalent) in Maths and English Administration experience, particularly within a customer relationship database (CRM) Experience of working in a customer service environment IT competency with all Microsoft packages Excellent ability to communicate effectively both verbally and in writing, showing good attention to detail Customer-centric approach to ensure all supporters have the best possible experience of our Charity Work well with a range of people Recognise and embrace the role in an energetic and positive way Approaches the role with a balance of kindness and fairness The following attributes are considered desirable for the job: British Sign Language qualification Experience of working with people with Hearing Loss Awareness of Hearing Link and Hearing Dog range of services Experience of working within the voluntary sector Please apply by providing your CV and Cover Letter by 10th April 2026.
Location: Horsham Salary: Negotiable, depending on experience Line Manager: Chief Sales Officer Ready for your next challenge? At Global 4, we support businesses across the UK with a comprehensive portfolio of technology solutions. Our vision is simple: to solve our customers' technology challenges by delivering the right solutions and consistently providing best-in-class service. We are passionate about all thing s technology one of our core values is 'We Love Tech' and we are looking for a leader who shares that passion to help transform businesses across the UK. We are looking for a motivated, collaborative, and forward-thinking Head of Mobile & Energy Specialist to join our growing team. As a natural leader, you will create a dynamic atmosphere, incentivising your team to bring our range of energy and mobile products to both new and existing clients. The Role The Head of Mobile & Energy Specialist is a dual-impact role focused on high-level leadership and strategic business growth. You will be responsible for developing a high-performing sales team while simultaneously hitting individual sales targets and KPIs. You will act as a key member of the management team, reporting on weekly and monthly sales figures while fostering a culture of "Right First Time" across your department. Key Responsibilities Leadership & Team Development: Lead and develop your sales team through morning meetings, regular 1-2-1s, and annual reviews to drive continuous improvement. Performance Management: Effectively manage individuals through PIPs/PDPs and introduce fresh incentives to motivate and recognise high performers. Sales Growth: Source new business opportunities and follow up on leads to drive business growth and exceed personal and team monthly targets. Technical Expertise: Present robust mobile and energy quotations that meet customer requirements while delivering on profitability targets. Customer Experience: Provide a high-level professional service, building your own pipeline through using various tools and techniques and providing first class service during video and face-to-face meetings . Operational Collaboration: Liaise closely with the mobile delivery and engineering teams to ensure the quality of solutions and accuracy of paperwork. Required Skills & Competencies Minimum of 3-5 years of experience of managing Mobile Sales teams. Sales experience transacting with clients primarily by phone or face to face, ideally within a similar industry. Knowledge of mobile device management platforms. Must have a professional telephone manner and be comfortable communicating with all levels of business including high-profile executives. Experience of lead generation in a B2B sales environment. Ability to solve detailed problems and use your own initiative. Computer Literate (Several CRMs to work on). Self-motivated and ability to work autonomously. Can manage conflict tactfully and provide guidance to peers while solving internal and external challenges. Confident in articulating complex information and ideas clearly to key stakeholders. A good level of business acumen, having deep understanding of the sector and how Global 4 s various departments connect and fit together. The ability to build and maintain to an atmosphere of respect and cooperation, sharing responsibility and rewards. What benefits will you receive? Broadband & Utilities: 50% off our packages, completely free after two years. Holiday Allowance: 33 days holiday (including bank holidays), plus a Buy & Sell scheme. Length of Service: 5 additional days leave granted based upon length of service. Wellness & Protection: Death in service benefit, pension scheme, and eye care vouchers. Office Culture: Complimentary fresh fruit, tea, coffee, and the "Friday Fridge". Social & Recognition: Company lunches, fun incentives, and the Kudos Employee Recognition Scheme. Giving Back: Paid Charity leave and a £250 Bright Ideas Scheme. Working for Global 4: Global 4 Communications is a family-run company offering a fantastic working environment with free onsite parking and easy access to the train station. Global 4 are proud to be an Equal Opportunities and Living Wage Foundation employer.
Mar 27, 2026
Full time
Location: Horsham Salary: Negotiable, depending on experience Line Manager: Chief Sales Officer Ready for your next challenge? At Global 4, we support businesses across the UK with a comprehensive portfolio of technology solutions. Our vision is simple: to solve our customers' technology challenges by delivering the right solutions and consistently providing best-in-class service. We are passionate about all thing s technology one of our core values is 'We Love Tech' and we are looking for a leader who shares that passion to help transform businesses across the UK. We are looking for a motivated, collaborative, and forward-thinking Head of Mobile & Energy Specialist to join our growing team. As a natural leader, you will create a dynamic atmosphere, incentivising your team to bring our range of energy and mobile products to both new and existing clients. The Role The Head of Mobile & Energy Specialist is a dual-impact role focused on high-level leadership and strategic business growth. You will be responsible for developing a high-performing sales team while simultaneously hitting individual sales targets and KPIs. You will act as a key member of the management team, reporting on weekly and monthly sales figures while fostering a culture of "Right First Time" across your department. Key Responsibilities Leadership & Team Development: Lead and develop your sales team through morning meetings, regular 1-2-1s, and annual reviews to drive continuous improvement. Performance Management: Effectively manage individuals through PIPs/PDPs and introduce fresh incentives to motivate and recognise high performers. Sales Growth: Source new business opportunities and follow up on leads to drive business growth and exceed personal and team monthly targets. Technical Expertise: Present robust mobile and energy quotations that meet customer requirements while delivering on profitability targets. Customer Experience: Provide a high-level professional service, building your own pipeline through using various tools and techniques and providing first class service during video and face-to-face meetings . Operational Collaboration: Liaise closely with the mobile delivery and engineering teams to ensure the quality of solutions and accuracy of paperwork. Required Skills & Competencies Minimum of 3-5 years of experience of managing Mobile Sales teams. Sales experience transacting with clients primarily by phone or face to face, ideally within a similar industry. Knowledge of mobile device management platforms. Must have a professional telephone manner and be comfortable communicating with all levels of business including high-profile executives. Experience of lead generation in a B2B sales environment. Ability to solve detailed problems and use your own initiative. Computer Literate (Several CRMs to work on). Self-motivated and ability to work autonomously. Can manage conflict tactfully and provide guidance to peers while solving internal and external challenges. Confident in articulating complex information and ideas clearly to key stakeholders. A good level of business acumen, having deep understanding of the sector and how Global 4 s various departments connect and fit together. The ability to build and maintain to an atmosphere of respect and cooperation, sharing responsibility and rewards. What benefits will you receive? Broadband & Utilities: 50% off our packages, completely free after two years. Holiday Allowance: 33 days holiday (including bank holidays), plus a Buy & Sell scheme. Length of Service: 5 additional days leave granted based upon length of service. Wellness & Protection: Death in service benefit, pension scheme, and eye care vouchers. Office Culture: Complimentary fresh fruit, tea, coffee, and the "Friday Fridge". Social & Recognition: Company lunches, fun incentives, and the Kudos Employee Recognition Scheme. Giving Back: Paid Charity leave and a £250 Bright Ideas Scheme. Working for Global 4: Global 4 Communications is a family-run company offering a fantastic working environment with free onsite parking and easy access to the train station. Global 4 are proud to be an Equal Opportunities and Living Wage Foundation employer.
ABOUT KIDS CANCER CHARITY Kids Cancer Charity have been supporting children affected by cancer from all over the UK since 1989. Life changes when a child is diagnosed with cancer, every aspect of their life and that of their family is thrown into turmoil. We offer support through our care breaks and Play Therapy during treatment and beyond. We are looking for a passionate, talented Individual Giving Manager to join our ambitious, successful Fundraising team that has been growing year-on-year since 1989 as we approach our new fundraising strategy. JOB DESCRIPTION The Individual Giving Manager will lead the development of Kids Cancer Charity s first comprehensive individual giving programme, building all activity from the ground up. This includes designing compelling supporter propositions, establishing donor journeys, and creating engaging campaigns that drive acquisition and long-term support. A key part of the role will be scoping, procuring, and managing external suppliers, agencies, platforms, and partners required to deliver individual giving products and activity. This includes the development and future launch of new income streams for Kids Cancer Charity, such as a charity lottery, as well as regular giving, legacy marketing, and in-memory giving opportunities. The postholder will play a central role in shaping the future of supporter engagement at Kids Cancer Charity, introducing best practice, ensuring strong stewardship, and embedding a supporter centred culture across the organisation. JOB PURPOSE To develop, launch, and grow Kids Cancer Charity s first individual giving programme, building sustainable income streams that support our vital work in supporting children affected by cancer in the UK. As the first dedicated individual giving role, you will design the strategy and deliver hands on activity, creating compelling propositions, supporter journeys and campaigns across regular giving, one off gifts, lottery, legacies and in memory giving. KEY TASKS AND RESPONSIBILITIES Planning and Strategy Develop Kids Cancer Charity s first Individual Giving strategy, setting clear plans, targets, and opportunities for growth across all giving products. Introduce and embed best practice in compliance, data management, supporter care, and ethical fundraising. Supplier and Partner Development Scope organisational needs and procure/manage suppliers, agencies and platforms required to deliver individual giving activity. Lead onboarding and manage delivery to agreed standards, budgets and timelines. Supporter Engagement and Campaign Development Design end to end supporter journeys (acquisition, welcome, nurture, upgrade, reactivation, retention). Plan and deliver multi channel campaigns (digital, social, email, paid, direct mail) to acquire, retain and engage supporters. Build audience understanding through segmentation, insight and experimentation. Work closely with other teams to embed Individual Giving into the organisation. Product Development Scope and pilot propositions for: Regular Giving, Digital one off, Charity Lottery, Legacy Giving, In Memory, Appeals/integrated campaigns, and Mid value. Produce product business cases with KPIs, budgets, phasing and implementation plans. Reporting and Evaluation Establish reporting and monitoring frameworks for Individual Giving activity. Use early data and insight to inform decision making, future planning, and product development. Ensure all activity complies with the Fundraising Regulator s Code of Practice, GDPR, PECR and Gambling Commission requirements. Monitor and report on individual giving performance against KPIs and targets, reporting on performance to the General Manager. Other Duties & Responsibilities All other duties reasonably associated with your role, as directed by the General Manager, Act as an ambassador for the charity, supporting a culture of collaboration, learning and innovation. Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of Kids Cancer Charity s compliance programme. Demonstrate and uphold the Society s values and behavioural standards at all times. Help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality. This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation. PERSON SPECIFICATION Essential Relevant Experience, Skills and/or Aptitudes Demonstrable experience of individual giving across multiple products, which may include regular giving, one off gifts, lottery, legacy giving, in memory giving, and appeals. Ability to craft compelling supporter propositions and use storytelling to communicate impact and motivate giving. Proven track record designing and managing supporter journeys that improve acquisition, retention, and lifetime value. Experience of delivering multi channel integrated acquisition campaigns, (digital and offline approaches). Experience of procuring and managing suppliers, agencies, and platforms, ensuring high quality delivery and value for money. Data driven mindset, comfortable with metrics, segmentation, reporting, insight gathering, and budget forecasting. Strong understanding of return on investment (ROI) and the ability to evaluate the effectiveness, sustainability, and value of fundraising activity. Strong understanding of CRM systems and fundraising technologies, and how these support effective individual giving programmes. Understanding of fundraising regulation, GDPR, and ethical fundraising practices. Experience managing budgets and ensuring effective allocation of resources. Comfortable working in an environment where systems, processes, and programmes are being built from the ground up. Desirable Relevant Experience, Skills and/or Aptitudes Knowledge and understanding of Kids Cancer Charity s mission, values and strategic priorities. Experience of working in a charity or organisation where individual giving programmes have been developed from the ground up. Experience of launching new giving products such as lotteries, regular giving propositions, or digital donation platforms. Knowledge of fundraising compliance frameworks, including the Gambling Commission requirements (or similar relevant regulation). Understanding of digital fundraising trends, including peer to peer fundraising and integrated digital journeys.
Mar 26, 2026
Full time
ABOUT KIDS CANCER CHARITY Kids Cancer Charity have been supporting children affected by cancer from all over the UK since 1989. Life changes when a child is diagnosed with cancer, every aspect of their life and that of their family is thrown into turmoil. We offer support through our care breaks and Play Therapy during treatment and beyond. We are looking for a passionate, talented Individual Giving Manager to join our ambitious, successful Fundraising team that has been growing year-on-year since 1989 as we approach our new fundraising strategy. JOB DESCRIPTION The Individual Giving Manager will lead the development of Kids Cancer Charity s first comprehensive individual giving programme, building all activity from the ground up. This includes designing compelling supporter propositions, establishing donor journeys, and creating engaging campaigns that drive acquisition and long-term support. A key part of the role will be scoping, procuring, and managing external suppliers, agencies, platforms, and partners required to deliver individual giving products and activity. This includes the development and future launch of new income streams for Kids Cancer Charity, such as a charity lottery, as well as regular giving, legacy marketing, and in-memory giving opportunities. The postholder will play a central role in shaping the future of supporter engagement at Kids Cancer Charity, introducing best practice, ensuring strong stewardship, and embedding a supporter centred culture across the organisation. JOB PURPOSE To develop, launch, and grow Kids Cancer Charity s first individual giving programme, building sustainable income streams that support our vital work in supporting children affected by cancer in the UK. As the first dedicated individual giving role, you will design the strategy and deliver hands on activity, creating compelling propositions, supporter journeys and campaigns across regular giving, one off gifts, lottery, legacies and in memory giving. KEY TASKS AND RESPONSIBILITIES Planning and Strategy Develop Kids Cancer Charity s first Individual Giving strategy, setting clear plans, targets, and opportunities for growth across all giving products. Introduce and embed best practice in compliance, data management, supporter care, and ethical fundraising. Supplier and Partner Development Scope organisational needs and procure/manage suppliers, agencies and platforms required to deliver individual giving activity. Lead onboarding and manage delivery to agreed standards, budgets and timelines. Supporter Engagement and Campaign Development Design end to end supporter journeys (acquisition, welcome, nurture, upgrade, reactivation, retention). Plan and deliver multi channel campaigns (digital, social, email, paid, direct mail) to acquire, retain and engage supporters. Build audience understanding through segmentation, insight and experimentation. Work closely with other teams to embed Individual Giving into the organisation. Product Development Scope and pilot propositions for: Regular Giving, Digital one off, Charity Lottery, Legacy Giving, In Memory, Appeals/integrated campaigns, and Mid value. Produce product business cases with KPIs, budgets, phasing and implementation plans. Reporting and Evaluation Establish reporting and monitoring frameworks for Individual Giving activity. Use early data and insight to inform decision making, future planning, and product development. Ensure all activity complies with the Fundraising Regulator s Code of Practice, GDPR, PECR and Gambling Commission requirements. Monitor and report on individual giving performance against KPIs and targets, reporting on performance to the General Manager. Other Duties & Responsibilities All other duties reasonably associated with your role, as directed by the General Manager, Act as an ambassador for the charity, supporting a culture of collaboration, learning and innovation. Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of Kids Cancer Charity s compliance programme. Demonstrate and uphold the Society s values and behavioural standards at all times. Help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality. This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation. PERSON SPECIFICATION Essential Relevant Experience, Skills and/or Aptitudes Demonstrable experience of individual giving across multiple products, which may include regular giving, one off gifts, lottery, legacy giving, in memory giving, and appeals. Ability to craft compelling supporter propositions and use storytelling to communicate impact and motivate giving. Proven track record designing and managing supporter journeys that improve acquisition, retention, and lifetime value. Experience of delivering multi channel integrated acquisition campaigns, (digital and offline approaches). Experience of procuring and managing suppliers, agencies, and platforms, ensuring high quality delivery and value for money. Data driven mindset, comfortable with metrics, segmentation, reporting, insight gathering, and budget forecasting. Strong understanding of return on investment (ROI) and the ability to evaluate the effectiveness, sustainability, and value of fundraising activity. Strong understanding of CRM systems and fundraising technologies, and how these support effective individual giving programmes. Understanding of fundraising regulation, GDPR, and ethical fundraising practices. Experience managing budgets and ensuring effective allocation of resources. Comfortable working in an environment where systems, processes, and programmes are being built from the ground up. Desirable Relevant Experience, Skills and/or Aptitudes Knowledge and understanding of Kids Cancer Charity s mission, values and strategic priorities. Experience of working in a charity or organisation where individual giving programmes have been developed from the ground up. Experience of launching new giving products such as lotteries, regular giving propositions, or digital donation platforms. Knowledge of fundraising compliance frameworks, including the Gambling Commission requirements (or similar relevant regulation). Understanding of digital fundraising trends, including peer to peer fundraising and integrated digital journeys.
Contract type Permanent Location Whittington with some flexibility for remote working Hours Full time (37.5 hours per week) with flexibility to work evenings and weekends when required Annual salary Starting from C1 £27,355.42 with the ability to progress to C3 £30,308 Last day to apply 29/03/2026 Reporting to the Individual Giving Manager, the postholder will help deliver an ambitious programme, driving the recruitment, development, and retention of supporters across appeals, campaigns, lottery, and regular giving to generate sustainable income and lasting impact. Knowledge and experience Essential Experience in data management Knowledge of effective campaign or project planning Experience of researching and developing content for fundraising Experience of creating communications for a variety of audiences and channels Experience of analysing campaign results and using insight to optimise future campaigns Experience of collaborative working with multiple internal and external partners to deliver projects Proven track record of working to and achieving targets Desirable Managing direct marketing campaigns in a charity environment Values Exhibits our hospice values and behaviours Skills Essential Confidence using CRM systems Working to deadlines A creative thinker Data led Strong attention to detail Organised Excellent interpersonal and communication skills Effective Diary management Personal Attributes Empathetic Team player Able to work under pressure Collaborative Ambassador for St Giles Hospice Other requirements Valid driving licence Eligibility to work in the UK Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests Just so you know: This post is subject to a Disclose and Barring Service (DBS) check. We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date. If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time. As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
Mar 18, 2026
Full time
Contract type Permanent Location Whittington with some flexibility for remote working Hours Full time (37.5 hours per week) with flexibility to work evenings and weekends when required Annual salary Starting from C1 £27,355.42 with the ability to progress to C3 £30,308 Last day to apply 29/03/2026 Reporting to the Individual Giving Manager, the postholder will help deliver an ambitious programme, driving the recruitment, development, and retention of supporters across appeals, campaigns, lottery, and regular giving to generate sustainable income and lasting impact. Knowledge and experience Essential Experience in data management Knowledge of effective campaign or project planning Experience of researching and developing content for fundraising Experience of creating communications for a variety of audiences and channels Experience of analysing campaign results and using insight to optimise future campaigns Experience of collaborative working with multiple internal and external partners to deliver projects Proven track record of working to and achieving targets Desirable Managing direct marketing campaigns in a charity environment Values Exhibits our hospice values and behaviours Skills Essential Confidence using CRM systems Working to deadlines A creative thinker Data led Strong attention to detail Organised Excellent interpersonal and communication skills Effective Diary management Personal Attributes Empathetic Team player Able to work under pressure Collaborative Ambassador for St Giles Hospice Other requirements Valid driving licence Eligibility to work in the UK Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests Just so you know: This post is subject to a Disclose and Barring Service (DBS) check. We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date. If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time. As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
Salary: £64,093 Contract: Permanent Location: London Hybrid, 2-3 days per week in Angel office Closing date: ASAP Benefits: 24-28 Days annual leave & option to buy/sell more, up to 5% pension contribution, Employee assistance programme, Life assurance cover, Health cash plan We are very excited to be looking for a Head of Philanthropy to join a national disability charity, supporting people with complex disabilities to live connected and included lives. With a new organisational strategy and recently implemented CRM system, the Head of Philanthropy will play a crucial role in shaping long-term philanthropic growth. Reporting to the Chief Fundraising & Marketing Officer, you will lead a talented team to develop an ambitious major donor programme, build a robust pipeline of high-value multi-year gifts, and create compelling propositions that inspire high-net-worth supporters. As a skilled communicator, you ll work effectively across a large and complex organisation, engaging senior stakeholders, ambassadors and donor networks to maximise opportunities and drive long-term impact for people with complex disabilities. To be successful as the Head of Philanthropy you will need: Significant experience delivering and transforming a major donor programme, including securing multi-year, high-value gifts. Strong strategic leadership skills, with experience developing and leading high-performing teams. Outstanding relationship-building abilities, with the confidence and communication skills to influence senior stakeholders and engage high-net-worth individuals effectively. If you would like to discuss this role with us, please contact us and quote the reference 2908JP Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency. If enough applications are received the charity reserve the right to end the application period sooner.
Mar 11, 2026
Full time
Salary: £64,093 Contract: Permanent Location: London Hybrid, 2-3 days per week in Angel office Closing date: ASAP Benefits: 24-28 Days annual leave & option to buy/sell more, up to 5% pension contribution, Employee assistance programme, Life assurance cover, Health cash plan We are very excited to be looking for a Head of Philanthropy to join a national disability charity, supporting people with complex disabilities to live connected and included lives. With a new organisational strategy and recently implemented CRM system, the Head of Philanthropy will play a crucial role in shaping long-term philanthropic growth. Reporting to the Chief Fundraising & Marketing Officer, you will lead a talented team to develop an ambitious major donor programme, build a robust pipeline of high-value multi-year gifts, and create compelling propositions that inspire high-net-worth supporters. As a skilled communicator, you ll work effectively across a large and complex organisation, engaging senior stakeholders, ambassadors and donor networks to maximise opportunities and drive long-term impact for people with complex disabilities. To be successful as the Head of Philanthropy you will need: Significant experience delivering and transforming a major donor programme, including securing multi-year, high-value gifts. Strong strategic leadership skills, with experience developing and leading high-performing teams. Outstanding relationship-building abilities, with the confidence and communication skills to influence senior stakeholders and engage high-net-worth individuals effectively. If you would like to discuss this role with us, please contact us and quote the reference 2908JP Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency. If enough applications are received the charity reserve the right to end the application period sooner.
Purpose of the Role The purpose of the Sales Account Manager is to build and maintain strong, long?lasting relationships with our partners across all reallymoving service areas, while actively driving new business acquisition through structured prospecting and outreach activity. As a leading comparison website for home?moving services, reallymoving is committed to delivering exceptional customer satisfaction and driving sustainable business growth. As a Sales Account Manager you will manage a varied portfolio of partner accounts spanning Surveying, Conveyancing, and Removal services, acting as the primary point of contact for all partner interactions, while spending approximately 50% of your time hunting for and onboarding new partners to expand our network and revenue base. Taking a holistic, cross?service approach, you will identify opportunities to enhance performance, strengthen partner retention, and drive revenue growth across the entire portfolio through both account development and proactive prospecting. The Sales Account Manager role is offered on a hybrid basis requiring a minimum of 2 days a week attendance at our office in central St Albans, a short walk from St Albans City station. Key Responsibilities Client Relationship Management: Build strong, long?lasting relationships across all partner service areas. Understanding Needs: Understand partners businesses and goals to deliver tailored, mutually beneficial solutions. Account Planning: Develop and execute account strategies to meet partner needs and revenue targets. Communication: Act as the primary contact for partner queries, issues, and escalations. Cross?sell & Upsell: Identify opportunities to expand partner use of services. Satisfaction: Monitor partner satisfaction and resolve issues proactively. Reporting: Provide regular performance reports and insights to drive improvement. Negotiation: Lead negotiations on renewals, pricing, and expanded services. Collaboration: Work closely with Marketing, Development, and Product teams. CRM Management: Keep accurate CRM records and activity logs. Prospecting: Research and engage prospective partners through calls, email, LinkedIn, and networking. New Business: Manage the full sales cycle from lead generation to onboarding. Sales Management: Maintain a strong, active pipeline of new opportunities. Closing & Stakeholder Management : Present solutions and close deals with senior decision?makers. Pipeline Performance: Track and optimise pipeline activity to meet revenue targets. Cross Department Support: Assist other departments to ensure a seamless partner and customer experience. What You Will Bring Minimum of 5 GCSEs (or equivalent). Strong sales acumen with proven relationship?building skills and confident communication across phone, email, and in person. Excellent written and verbal communication, with the ability to adapt to different audiences. High IT literacy, including Microsoft Office (Excel, Word, PowerPoint, Outlook). Able to quickly learn and use internal systems and CRM platforms (training provided). Exceptional attention to detail, organisation, and ability to manage multiple priorities. Professional, solution?focused approach to handling complaints or escalations. Confident working independently and managing a varied partner portfolio. Willing to travel for partner meetings when required. Interest in ecommerce, digital platforms, marketplaces, or online marketing. Experience in property, surveying, removals, or service-based environments desirable but not essential. Hands?on experience with sales/CRM tools (e.g., HubSpot, Pipedrive, LinkedIn Sales Navigator). Strong analytical skills with confidence interpreting performance and sales data. Proven ability to balance account management and new business development in a target?driven environment. Experience working in or alongside digital teams. Ability to demonstrate effective use of AI tools to enhance productivity and improve quality of output. Be comfortable working with our company values. Customer obsessed: We start with the customer and work backwards. Ambitious: We think long term, we think big, and we value calculated risk taking Humble: We are vocally self-critical and respectfully challenge others opinions United: We are one team We re people people: We care about our colleagues and the communities we live and work in Why Join Us Be part of a trusted, established brand in the home?moving industry, helping consumers make informed decisions through our market?leading comparison services. Make a real impact by shaping partner success across Surveying, Conveyancing, and Removals your work directly influences customer experience and business growth. Collaborative, supportive culture where ideas are encouraged, and your contribution is genuinely valued. Opportunities for development, with ongoing training, industry exposure, and the chance to broaden your expertise across multiple service areas. A dynamic, digital?first environment that embraces innovation and continuous improvement. Autonomy and trust, allowing you to manage your portfolio and build meaningful, long?term partner relationships. Work with a passionate team who care about what they do and are committed to delivering industry?leading service. Competitive salary, performance bonus and benefits package What to expect from our recruitment process. Virtual HR competency-based interview with HR Manager approx. 45-60 mins. Virtual or face to face interview with Head of Sales approx. 45- 60 mins. Final face-to-face interview with Head of Sales & Chief Growth Officer approx. 60-90 mins. Reallymoving is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We recognise the benefits of a diverse workforce which reflects the wider population and welcome applications from all sections of the community. Sadly, we are unable to sponsor employment visas at this time and therefore we can only accept applications from candidates with the permanent Right To Work in the UK or those with indefinite right to remain.
Mar 09, 2026
Full time
Purpose of the Role The purpose of the Sales Account Manager is to build and maintain strong, long?lasting relationships with our partners across all reallymoving service areas, while actively driving new business acquisition through structured prospecting and outreach activity. As a leading comparison website for home?moving services, reallymoving is committed to delivering exceptional customer satisfaction and driving sustainable business growth. As a Sales Account Manager you will manage a varied portfolio of partner accounts spanning Surveying, Conveyancing, and Removal services, acting as the primary point of contact for all partner interactions, while spending approximately 50% of your time hunting for and onboarding new partners to expand our network and revenue base. Taking a holistic, cross?service approach, you will identify opportunities to enhance performance, strengthen partner retention, and drive revenue growth across the entire portfolio through both account development and proactive prospecting. The Sales Account Manager role is offered on a hybrid basis requiring a minimum of 2 days a week attendance at our office in central St Albans, a short walk from St Albans City station. Key Responsibilities Client Relationship Management: Build strong, long?lasting relationships across all partner service areas. Understanding Needs: Understand partners businesses and goals to deliver tailored, mutually beneficial solutions. Account Planning: Develop and execute account strategies to meet partner needs and revenue targets. Communication: Act as the primary contact for partner queries, issues, and escalations. Cross?sell & Upsell: Identify opportunities to expand partner use of services. Satisfaction: Monitor partner satisfaction and resolve issues proactively. Reporting: Provide regular performance reports and insights to drive improvement. Negotiation: Lead negotiations on renewals, pricing, and expanded services. Collaboration: Work closely with Marketing, Development, and Product teams. CRM Management: Keep accurate CRM records and activity logs. Prospecting: Research and engage prospective partners through calls, email, LinkedIn, and networking. New Business: Manage the full sales cycle from lead generation to onboarding. Sales Management: Maintain a strong, active pipeline of new opportunities. Closing & Stakeholder Management : Present solutions and close deals with senior decision?makers. Pipeline Performance: Track and optimise pipeline activity to meet revenue targets. Cross Department Support: Assist other departments to ensure a seamless partner and customer experience. What You Will Bring Minimum of 5 GCSEs (or equivalent). Strong sales acumen with proven relationship?building skills and confident communication across phone, email, and in person. Excellent written and verbal communication, with the ability to adapt to different audiences. High IT literacy, including Microsoft Office (Excel, Word, PowerPoint, Outlook). Able to quickly learn and use internal systems and CRM platforms (training provided). Exceptional attention to detail, organisation, and ability to manage multiple priorities. Professional, solution?focused approach to handling complaints or escalations. Confident working independently and managing a varied partner portfolio. Willing to travel for partner meetings when required. Interest in ecommerce, digital platforms, marketplaces, or online marketing. Experience in property, surveying, removals, or service-based environments desirable but not essential. Hands?on experience with sales/CRM tools (e.g., HubSpot, Pipedrive, LinkedIn Sales Navigator). Strong analytical skills with confidence interpreting performance and sales data. Proven ability to balance account management and new business development in a target?driven environment. Experience working in or alongside digital teams. Ability to demonstrate effective use of AI tools to enhance productivity and improve quality of output. Be comfortable working with our company values. Customer obsessed: We start with the customer and work backwards. Ambitious: We think long term, we think big, and we value calculated risk taking Humble: We are vocally self-critical and respectfully challenge others opinions United: We are one team We re people people: We care about our colleagues and the communities we live and work in Why Join Us Be part of a trusted, established brand in the home?moving industry, helping consumers make informed decisions through our market?leading comparison services. Make a real impact by shaping partner success across Surveying, Conveyancing, and Removals your work directly influences customer experience and business growth. Collaborative, supportive culture where ideas are encouraged, and your contribution is genuinely valued. Opportunities for development, with ongoing training, industry exposure, and the chance to broaden your expertise across multiple service areas. A dynamic, digital?first environment that embraces innovation and continuous improvement. Autonomy and trust, allowing you to manage your portfolio and build meaningful, long?term partner relationships. Work with a passionate team who care about what they do and are committed to delivering industry?leading service. Competitive salary, performance bonus and benefits package What to expect from our recruitment process. Virtual HR competency-based interview with HR Manager approx. 45-60 mins. Virtual or face to face interview with Head of Sales approx. 45- 60 mins. Final face-to-face interview with Head of Sales & Chief Growth Officer approx. 60-90 mins. Reallymoving is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We recognise the benefits of a diverse workforce which reflects the wider population and welcome applications from all sections of the community. Sadly, we are unable to sponsor employment visas at this time and therefore we can only accept applications from candidates with the permanent Right To Work in the UK or those with indefinite right to remain.
Individual Giving & Engagement Manager We are seeking a strategic and creative Individual Giving & Engagement Manager to grow supporter income and deepen relationships with individuals passionate about protecting rainforests. Position: Individual Giving & Engagement Manager Salary: £36,000 per annum Location: Remote within the UK with occasional travel Hours: Full time Contract: Permanent Closing Date: 5:00pm on Thursday 2nd April 2026. (We reserve the right to close the role early should a suitable applicant be found) About the Role This role will lead the organisation s individual giving programme, developing strategies to attract, engage and retain supporters while increasing sustainable income. Working closely with the fundraising and communications teams, you will oversee multi-channel campaigns, supporter journeys and fundraising appeals. You will also manage a small team and use data insights to optimise performance and drive long term supporter engagement. Key responsibilities include: Leading the development and delivery of the individual giving strategy Managing campaigns across digital, social and supporter communications channels Growing income through regular giving, appeals, payroll giving and community fundraising Managing budgets, monitoring performance and analysing campaign results Collaborating with marketing and communications colleagues to deliver integrated campaigns Developing supporter journeys to improve acquisition, retention and lifetime value Line managing the Individual Giving Officer and ensuring excellent supporter care Maintaining accurate data and campaign records within the CRM system Ensuring fundraising activity complies with regulatory and governance requirements About You You will be an experienced individual giving fundraiser who enjoys combining creativity with data led decision making. You will bring: Experience growing an individual giving programme or supporter income stream Proven experience delivering multi-channel fundraising campaigns Strong analytical skills with the ability to interpret data and improve performance Excellent written communication and storytelling skills Experience managing budgets and monitoring fundraising results Confidence managing or mentoring team members Strong collaboration skills and the ability to work across teams About the Organisation This organisation works in partnership with Indigenous and local communities to protect rainforests and tackle the climate crisis. By supporting community led conservation and providing practical resources, they help protect vital ecosystems while strengthening resilience against environmental threats. Other roles you may have experience of could include; Individual Giving Manager, Supporter Engagement Manager, Fundraising Manager, Digital Fundraising Manager, Supporter Acquisition Manager, Individual Giving Lead. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Mar 06, 2026
Full time
Individual Giving & Engagement Manager We are seeking a strategic and creative Individual Giving & Engagement Manager to grow supporter income and deepen relationships with individuals passionate about protecting rainforests. Position: Individual Giving & Engagement Manager Salary: £36,000 per annum Location: Remote within the UK with occasional travel Hours: Full time Contract: Permanent Closing Date: 5:00pm on Thursday 2nd April 2026. (We reserve the right to close the role early should a suitable applicant be found) About the Role This role will lead the organisation s individual giving programme, developing strategies to attract, engage and retain supporters while increasing sustainable income. Working closely with the fundraising and communications teams, you will oversee multi-channel campaigns, supporter journeys and fundraising appeals. You will also manage a small team and use data insights to optimise performance and drive long term supporter engagement. Key responsibilities include: Leading the development and delivery of the individual giving strategy Managing campaigns across digital, social and supporter communications channels Growing income through regular giving, appeals, payroll giving and community fundraising Managing budgets, monitoring performance and analysing campaign results Collaborating with marketing and communications colleagues to deliver integrated campaigns Developing supporter journeys to improve acquisition, retention and lifetime value Line managing the Individual Giving Officer and ensuring excellent supporter care Maintaining accurate data and campaign records within the CRM system Ensuring fundraising activity complies with regulatory and governance requirements About You You will be an experienced individual giving fundraiser who enjoys combining creativity with data led decision making. You will bring: Experience growing an individual giving programme or supporter income stream Proven experience delivering multi-channel fundraising campaigns Strong analytical skills with the ability to interpret data and improve performance Excellent written communication and storytelling skills Experience managing budgets and monitoring fundraising results Confidence managing or mentoring team members Strong collaboration skills and the ability to work across teams About the Organisation This organisation works in partnership with Indigenous and local communities to protect rainforests and tackle the climate crisis. By supporting community led conservation and providing practical resources, they help protect vital ecosystems while strengthening resilience against environmental threats. Other roles you may have experience of could include; Individual Giving Manager, Supporter Engagement Manager, Fundraising Manager, Digital Fundraising Manager, Supporter Acquisition Manager, Individual Giving Lead. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
