This role is vital to the growth of our charity and represents an exciting opportunity for the right candidate to join our small but dynamic team. You will work closely with the Director of Fundraising and Events Manager on events, corporate, trusts and foundations, community, and individual fundraising efforts. This is a fantastic opportunity to gain valuable experience in a fast-paced fundraising environment. The successful candidate will be motivated to improve life for autistic people - joining a team that is passionate about delivering impact. They will be a strong advocate for ensuring that all opinions are heard and respected and will have the ability to communicate with people of all backgrounds and with different communication styles and support needs. Main duties and responsibilities As Fundraising Officer, you will: Develop and maintain positive relationships internally with colleagues and externally with stakeholders, donors, and funders. Create marketing materials, including content for social media and our website. Work with the Director of Fundraising and Events Manager, to deliver a series of high-quality, high-profile fundraising events, including assisting with logistics and supporter engagement. Take initiative to explore new areas of fundraising and contribute to innovation. Own and manage delegated tasks or parts of projects, ensuring successful and timely delivery of work. Provide administrative support to the fundraising team, including sending fundraising packs, processing donations and fulfilling orders from our e-shop. Respond to supporter queries via phone, email, and web with professionalism and empathy. Maintain accurate supporter data in the CRM (Customer Relationship Management) system. Create quarterly Gift Aid claims reports via the CRM system and liaise with the finance team to ensure timely submission to HMRC. Prepare thank-you letters, certificates, and merchandise to support fundraisers and events. Manage incoming post for fundraising and donors, process Gift Aid declarations, and maintain stock levels for shop and event materials. Produce monthly reports on income, donor activity, and progress against target. Person specification (who are we looking for?) Essential Qualifications While there are no specific essential qualifications, the successful candidate will need to demonstrate a good standard of numeracy and literacy and proficiency in MS Office Suite. Experience Knowledge of and/or personal interest in autism and current issues relating to autism and community preferences. At least one year s experience in a similar role within a charity or nonprofit organisation. Experience in using CRM (Customer Relationship Management) systems. Track record of managing multiple tasks autonomously and meeting deadlines. Experience in building strong relationships, managing expectations and engaging confidently with a range of stakeholders. Skills Organisational and administrative skills, including the ability to manage your own time and multiple priorities to achieve high-quality outcomes. Ability to maintain systems for data management and keep accurate records of fundraising activities and donor interactions. Confident communicator, able to explain ideas clearly in writing and in conversation. A reliable team player who can prioritise work effectively and manage tasks under pressure. Good numeracy skills and the ability to work on simple budgets. High level of accuracy and attention to detail. Ability to contribute to team discussions and work collaboratively with colleagues. Demonstrate an awareness of, and commitment to, inclusion, equality, and diversity. A good working knowledge of MS Office 365 and ability and willingness to learn new IT systems (with support/training where needed). Desirable (please still apply even if you do not have these) Experience Knowledge of data protection and General Data Protection Regulation (GDPR) compliance for handling donor information. Experience of process mapping and CRM migration projects. Experience of digital content creation and donor engagement. Experience of remote and/or hybrid working. Skills Able to apply basic marketing skills across different channels, such as emails, social media posts, or printed materials. A proactive learner with a passion for exploring new areas of fundraising and developing professionally. We are aware that the skills required for this role may be interpreted differently by different people. Our selection process will focus on the desired outcomes, and we are open to different ways of achieving them.
Mar 21, 2026
Full time
This role is vital to the growth of our charity and represents an exciting opportunity for the right candidate to join our small but dynamic team. You will work closely with the Director of Fundraising and Events Manager on events, corporate, trusts and foundations, community, and individual fundraising efforts. This is a fantastic opportunity to gain valuable experience in a fast-paced fundraising environment. The successful candidate will be motivated to improve life for autistic people - joining a team that is passionate about delivering impact. They will be a strong advocate for ensuring that all opinions are heard and respected and will have the ability to communicate with people of all backgrounds and with different communication styles and support needs. Main duties and responsibilities As Fundraising Officer, you will: Develop and maintain positive relationships internally with colleagues and externally with stakeholders, donors, and funders. Create marketing materials, including content for social media and our website. Work with the Director of Fundraising and Events Manager, to deliver a series of high-quality, high-profile fundraising events, including assisting with logistics and supporter engagement. Take initiative to explore new areas of fundraising and contribute to innovation. Own and manage delegated tasks or parts of projects, ensuring successful and timely delivery of work. Provide administrative support to the fundraising team, including sending fundraising packs, processing donations and fulfilling orders from our e-shop. Respond to supporter queries via phone, email, and web with professionalism and empathy. Maintain accurate supporter data in the CRM (Customer Relationship Management) system. Create quarterly Gift Aid claims reports via the CRM system and liaise with the finance team to ensure timely submission to HMRC. Prepare thank-you letters, certificates, and merchandise to support fundraisers and events. Manage incoming post for fundraising and donors, process Gift Aid declarations, and maintain stock levels for shop and event materials. Produce monthly reports on income, donor activity, and progress against target. Person specification (who are we looking for?) Essential Qualifications While there are no specific essential qualifications, the successful candidate will need to demonstrate a good standard of numeracy and literacy and proficiency in MS Office Suite. Experience Knowledge of and/or personal interest in autism and current issues relating to autism and community preferences. At least one year s experience in a similar role within a charity or nonprofit organisation. Experience in using CRM (Customer Relationship Management) systems. Track record of managing multiple tasks autonomously and meeting deadlines. Experience in building strong relationships, managing expectations and engaging confidently with a range of stakeholders. Skills Organisational and administrative skills, including the ability to manage your own time and multiple priorities to achieve high-quality outcomes. Ability to maintain systems for data management and keep accurate records of fundraising activities and donor interactions. Confident communicator, able to explain ideas clearly in writing and in conversation. A reliable team player who can prioritise work effectively and manage tasks under pressure. Good numeracy skills and the ability to work on simple budgets. High level of accuracy and attention to detail. Ability to contribute to team discussions and work collaboratively with colleagues. Demonstrate an awareness of, and commitment to, inclusion, equality, and diversity. A good working knowledge of MS Office 365 and ability and willingness to learn new IT systems (with support/training where needed). Desirable (please still apply even if you do not have these) Experience Knowledge of data protection and General Data Protection Regulation (GDPR) compliance for handling donor information. Experience of process mapping and CRM migration projects. Experience of digital content creation and donor engagement. Experience of remote and/or hybrid working. Skills Able to apply basic marketing skills across different channels, such as emails, social media posts, or printed materials. A proactive learner with a passion for exploring new areas of fundraising and developing professionally. We are aware that the skills required for this role may be interpreted differently by different people. Our selection process will focus on the desired outcomes, and we are open to different ways of achieving them.
TPF Recruitment is proud to be partnering with a highly respected and well-established Accountancy Practice as they look to welcome an experienced Business Development Manager into their growing team. Our client is expanding their newly created Growth function and is seeking a dynamic Business Development Manager to support ongoing firmwide growth. This role will focus on driving new client acquisition by identifying, engaging and converting prospective clients across targeted sectors. Key Responsibilities Working closely with the Chief Growth Officer (CGO) and the wider Growth team, your responsibilities will include: Developing and executing lead-generation strategies in collaboration with the marketing team. Building and nurturing relationships with prospective clients, industry contacts and referral partners, involving relevant Partners when needed. Working collaboratively with Partners to hand over qualified leads with the appropriate supporting materials to facilitate successful conversion. Aligning closely with marketing to support targeted campaigns and outreach initiatives. Maintaining accurate and up-to-date records of all prospect interactions within the CRM system. Meeting or exceeding agreed sales and growth targets. Supporting additional projects or responsibilities that contribute to the firm's strategic objectives. Requirements The successful applicant will bring: A proven track record in B2B sales or business development, ideally within accountancy, finance, or professional services. Strong prospecting abilities and a proactive approach to generating opportunities. Excellent communication and interpersonal skills. Effective project management capabilities. Strong commercial awareness and the ability to understand complex client needs. A solid understanding of professional service offerings. Proficiency with CRM systems and managing a sales pipeline. Benefits Benefits £50,000 - £60,000 dependent on experience and background, negotiable. A highly competitive benefits package is also on offer. Flexible/ Hybrid working. Parking Please apply for the vacancy or contact Luke Harrison for a confidential conversation.
Mar 21, 2026
Full time
TPF Recruitment is proud to be partnering with a highly respected and well-established Accountancy Practice as they look to welcome an experienced Business Development Manager into their growing team. Our client is expanding their newly created Growth function and is seeking a dynamic Business Development Manager to support ongoing firmwide growth. This role will focus on driving new client acquisition by identifying, engaging and converting prospective clients across targeted sectors. Key Responsibilities Working closely with the Chief Growth Officer (CGO) and the wider Growth team, your responsibilities will include: Developing and executing lead-generation strategies in collaboration with the marketing team. Building and nurturing relationships with prospective clients, industry contacts and referral partners, involving relevant Partners when needed. Working collaboratively with Partners to hand over qualified leads with the appropriate supporting materials to facilitate successful conversion. Aligning closely with marketing to support targeted campaigns and outreach initiatives. Maintaining accurate and up-to-date records of all prospect interactions within the CRM system. Meeting or exceeding agreed sales and growth targets. Supporting additional projects or responsibilities that contribute to the firm's strategic objectives. Requirements The successful applicant will bring: A proven track record in B2B sales or business development, ideally within accountancy, finance, or professional services. Strong prospecting abilities and a proactive approach to generating opportunities. Excellent communication and interpersonal skills. Effective project management capabilities. Strong commercial awareness and the ability to understand complex client needs. A solid understanding of professional service offerings. Proficiency with CRM systems and managing a sales pipeline. Benefits Benefits £50,000 - £60,000 dependent on experience and background, negotiable. A highly competitive benefits package is also on offer. Flexible/ Hybrid working. Parking Please apply for the vacancy or contact Luke Harrison for a confidential conversation.
Exciting Leadership Opportunity! Join Odevo UK as Head of Digital Odevo is on a mission to become the leading force in residential property management services-and digital sits at the heart of that ambition. The global residential property management industry is undergoing a major digital transformation, and Odevo is at the forefront. By combining cutting-edge digital technology with exceptional people, we are radically simplifying living for families and individuals across the UK and beyond. As Odevo UK continues to grow, we are now seeking a highly commercial, results-led Head of Digital to join our Commercial Leadership Team, reporting directly to the Chief Commercial Officer (CCO). This is a pivotal leadership role with real influence, ownership, and impact across our group of operating companies. Position: Head of Digital Company: Odevo UK Location: Hybrid - 2 days in London office, WC1. Contract: Permanent Salary: Competitive, with a comprehensive benefits package The Role As Head of Digital, you will own the digital and performance marketing agenda across Odevo UK's diverse portfolio of operating companies. You will set the vision, strategy, and standards for best-in-class digital execution-ensuring all activity is commercially focused, ROI-driven, and aligned to our growth ambitions. This role is ideal for a strategic digital leader who combines strong commercial and numerical acumen with hands-on experience delivering performance-led digital outcomes at scale. Key Responsibilities Digital Leadership & Strategy Develop and lead a cohesive, group-wide digital and performance marketing strategy aligned to Odevo UK's commercial objectives Provide clear digital leadership and direction across all Operating Companies Embed a digital-first, performance-led mindset across the commercial function Act as the senior digital authority within the Commercial Leadership Team Performance & ROI Focus Identify and capitalise on digital and performance marketing opportunities to drive organic growth and measurable ROI Create and manage ROI and ROAS models across all paid media channels Establish a live "trading desk" approach to optimise performance marketing activity in real time Ensure attribution, tracking, and reporting are in place across all digital channels Channel Ownership & Optimisation Oversee performance across all relevant digital channels, including: Websites and CRO SEO Paid Search and Paid Social CRM and owned channels Paid media, advertising, and partnerships Ensure frictionless, data-led customer journeys across owned and paid channels Collaboration & Group Impact Work closely with OpCos, global teams, and wider Odevo functions to deliver connected, insight-driven digital experiences Support digital strategy from both an organic growth and M&A perspective Ensure all digital initiatives are delivered efficiently, on time, and with clear long-term commercial value Team Leadership & Development Lead, mentor, and develop a high-performing digital team Inspire best practice in digital thinking across all Operating Companies Embed performance, ROI, and commercial curiosity into digital decision-making Experience & Qualifications Proven experience as a Head of Digital or Senior Digital Manager Deep expertise in digital and performance marketing Strong track record of driving commercial value through digital activity Demonstrable experience managing and leading digital teams High level of commercial and numerical acumen How to Apply Ready for this incredible opportunity? Explore life at Odevo on LinkedIn or visit our website for a full list of current opportunities. For more details or to ask any questions, contact our recruitment team on and quote reference Ref . Please note: Candidates must be eligible to work in the UK without restrictions. Documentary evidence of eligibility will be required. Some benefits may be subject to a qualifying period.
Mar 21, 2026
Full time
Exciting Leadership Opportunity! Join Odevo UK as Head of Digital Odevo is on a mission to become the leading force in residential property management services-and digital sits at the heart of that ambition. The global residential property management industry is undergoing a major digital transformation, and Odevo is at the forefront. By combining cutting-edge digital technology with exceptional people, we are radically simplifying living for families and individuals across the UK and beyond. As Odevo UK continues to grow, we are now seeking a highly commercial, results-led Head of Digital to join our Commercial Leadership Team, reporting directly to the Chief Commercial Officer (CCO). This is a pivotal leadership role with real influence, ownership, and impact across our group of operating companies. Position: Head of Digital Company: Odevo UK Location: Hybrid - 2 days in London office, WC1. Contract: Permanent Salary: Competitive, with a comprehensive benefits package The Role As Head of Digital, you will own the digital and performance marketing agenda across Odevo UK's diverse portfolio of operating companies. You will set the vision, strategy, and standards for best-in-class digital execution-ensuring all activity is commercially focused, ROI-driven, and aligned to our growth ambitions. This role is ideal for a strategic digital leader who combines strong commercial and numerical acumen with hands-on experience delivering performance-led digital outcomes at scale. Key Responsibilities Digital Leadership & Strategy Develop and lead a cohesive, group-wide digital and performance marketing strategy aligned to Odevo UK's commercial objectives Provide clear digital leadership and direction across all Operating Companies Embed a digital-first, performance-led mindset across the commercial function Act as the senior digital authority within the Commercial Leadership Team Performance & ROI Focus Identify and capitalise on digital and performance marketing opportunities to drive organic growth and measurable ROI Create and manage ROI and ROAS models across all paid media channels Establish a live "trading desk" approach to optimise performance marketing activity in real time Ensure attribution, tracking, and reporting are in place across all digital channels Channel Ownership & Optimisation Oversee performance across all relevant digital channels, including: Websites and CRO SEO Paid Search and Paid Social CRM and owned channels Paid media, advertising, and partnerships Ensure frictionless, data-led customer journeys across owned and paid channels Collaboration & Group Impact Work closely with OpCos, global teams, and wider Odevo functions to deliver connected, insight-driven digital experiences Support digital strategy from both an organic growth and M&A perspective Ensure all digital initiatives are delivered efficiently, on time, and with clear long-term commercial value Team Leadership & Development Lead, mentor, and develop a high-performing digital team Inspire best practice in digital thinking across all Operating Companies Embed performance, ROI, and commercial curiosity into digital decision-making Experience & Qualifications Proven experience as a Head of Digital or Senior Digital Manager Deep expertise in digital and performance marketing Strong track record of driving commercial value through digital activity Demonstrable experience managing and leading digital teams High level of commercial and numerical acumen How to Apply Ready for this incredible opportunity? Explore life at Odevo on LinkedIn or visit our website for a full list of current opportunities. For more details or to ask any questions, contact our recruitment team on and quote reference Ref . Please note: Candidates must be eligible to work in the UK without restrictions. Documentary evidence of eligibility will be required. Some benefits may be subject to a qualifying period.
Job Purpose This is an exciting new role, created as Sheffield Hospitals Charity continues to grow. Joining our Community and Events Fundraising Team, you'll play a key role in delivering outstanding fundraising experiences and building meaningful, long-term relationships with our supporters. You'll be responsible for delivering and developing our challenge events programme, ensuring a broad range of challenges are available to our supporters in the community and within the Trusts that we support. You'll also make sure that those taking part in these challenges and our own bespoke events receive excellent supporter care: developing engaging supporter journeys that maximise fundraising, strengthen connections to the cause and encourage ongoing support. You'll also work towards establishing and supporting new small partnerships with small businesses and community groups looking to support the charity. Working closely with the Community & Events Fundraising Manager, you'll manage fundraising activity from start to finish, delivering to plan and budget, and using insight and evaluation to help shape future activity. We're looking for a friendly, organised and motivated individual with strong communication skills and a passion for helping supporters make a difference. If you enjoy building relationships, paying attention to detail and being part of a growing, purpose driven team, this could be the role for you. Key Responsibilities Supporter Relationships & Stewardship Act as the first point of contact for supporters, patients and families, providing excellent care, building strong relationships, and representing the charity positively. Design, deliver and continuously review supporter journeys for third party challenge events and the charity's bespoke fundraising events. Manage third party challenges, ensuring opportunities are up to date, diverse, inclusive, and monitored for performance, including monthly reporting. Work with the Events Fundraising Officer to deliver bespoke stewardship for charity led events. Proactively use CRM system (Beacon) to develop and manage data & relationships. Attend fundraising and community events, giving presentations and cheque presentations as required, including occasional evenings and weekends. Income Generation Achieve agreed income targets by actively engaging supporters, building relationships, offering advice and developing community fundraising initiatives. Be responsible for managing your own areas of community fundraising alongside regular reporting. Monitor, evaluate and identify learning points from each area of activity. Developing monthly financial reports within your area. Prioritise activity through risk analysis and time cost evaluation to focus on the most effective fundraising opportunities. Identify and secure new partnerships within the community, supporting partners with resources and guidance. Collaborative Working Work with Marketing, Corporate Fundraising, and Events teams to deliver campaigns, share supporter stories, and encourage engagement. Working with the Community and Corporate Managers to ensure effective support is in line with policy and practice. Work with the Brand and Comms team to ensure that third party challenges are advertised effectively and recruited to. Compliance & Organisational Responsibilities With the support of the Community and Events Manager, manage the relationships with providers of third party events. Ensure all activity complies with GDPR, Gambling Commission regulations, and the Fundraising Regulator's Code of Practice. Follow charity policies and procedures, always representing Sheffield Hospitals Charity professionally. Ensure the health and safety of participants and volunteers through conducting risk assessments. Person Specification Essential Excellent verbal and written communication skills, able to communicate confidently with supporters and a range of internal and external stakeholders, including over the phone. Ability to inspire and motivate supporters and volunteers. Ability to self organise, prioritise and meet deadlines and financial targets. Experience and good awareness of marketing tools including social media. Ability to analyse problems and develop solutions. Ability to work collaboratively with colleagues as well as autonomously. Able to handle personal and confidential information, in accordance with GDPR and Sheffield Hospitals Charity's data protection and safeguarding policies. Willingness to travel to events, training and visit regional hub teams. Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable learning new systems. Flexible to work unsocial hours including evenings and weekends. Full and valid driving licence with access to vehicle during work time. Desirable Previous experience in a charity or nonprofit environment within fundraising. Familiarity with CRM/donor management systems (we use Beacon CRM). Understanding of fundraising practices, Gift Aid, and GDPR compliance. Experience supporting donor communications or events
Mar 20, 2026
Full time
Job Purpose This is an exciting new role, created as Sheffield Hospitals Charity continues to grow. Joining our Community and Events Fundraising Team, you'll play a key role in delivering outstanding fundraising experiences and building meaningful, long-term relationships with our supporters. You'll be responsible for delivering and developing our challenge events programme, ensuring a broad range of challenges are available to our supporters in the community and within the Trusts that we support. You'll also make sure that those taking part in these challenges and our own bespoke events receive excellent supporter care: developing engaging supporter journeys that maximise fundraising, strengthen connections to the cause and encourage ongoing support. You'll also work towards establishing and supporting new small partnerships with small businesses and community groups looking to support the charity. Working closely with the Community & Events Fundraising Manager, you'll manage fundraising activity from start to finish, delivering to plan and budget, and using insight and evaluation to help shape future activity. We're looking for a friendly, organised and motivated individual with strong communication skills and a passion for helping supporters make a difference. If you enjoy building relationships, paying attention to detail and being part of a growing, purpose driven team, this could be the role for you. Key Responsibilities Supporter Relationships & Stewardship Act as the first point of contact for supporters, patients and families, providing excellent care, building strong relationships, and representing the charity positively. Design, deliver and continuously review supporter journeys for third party challenge events and the charity's bespoke fundraising events. Manage third party challenges, ensuring opportunities are up to date, diverse, inclusive, and monitored for performance, including monthly reporting. Work with the Events Fundraising Officer to deliver bespoke stewardship for charity led events. Proactively use CRM system (Beacon) to develop and manage data & relationships. Attend fundraising and community events, giving presentations and cheque presentations as required, including occasional evenings and weekends. Income Generation Achieve agreed income targets by actively engaging supporters, building relationships, offering advice and developing community fundraising initiatives. Be responsible for managing your own areas of community fundraising alongside regular reporting. Monitor, evaluate and identify learning points from each area of activity. Developing monthly financial reports within your area. Prioritise activity through risk analysis and time cost evaluation to focus on the most effective fundraising opportunities. Identify and secure new partnerships within the community, supporting partners with resources and guidance. Collaborative Working Work with Marketing, Corporate Fundraising, and Events teams to deliver campaigns, share supporter stories, and encourage engagement. Working with the Community and Corporate Managers to ensure effective support is in line with policy and practice. Work with the Brand and Comms team to ensure that third party challenges are advertised effectively and recruited to. Compliance & Organisational Responsibilities With the support of the Community and Events Manager, manage the relationships with providers of third party events. Ensure all activity complies with GDPR, Gambling Commission regulations, and the Fundraising Regulator's Code of Practice. Follow charity policies and procedures, always representing Sheffield Hospitals Charity professionally. Ensure the health and safety of participants and volunteers through conducting risk assessments. Person Specification Essential Excellent verbal and written communication skills, able to communicate confidently with supporters and a range of internal and external stakeholders, including over the phone. Ability to inspire and motivate supporters and volunteers. Ability to self organise, prioritise and meet deadlines and financial targets. Experience and good awareness of marketing tools including social media. Ability to analyse problems and develop solutions. Ability to work collaboratively with colleagues as well as autonomously. Able to handle personal and confidential information, in accordance with GDPR and Sheffield Hospitals Charity's data protection and safeguarding policies. Willingness to travel to events, training and visit regional hub teams. Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable learning new systems. Flexible to work unsocial hours including evenings and weekends. Full and valid driving licence with access to vehicle during work time. Desirable Previous experience in a charity or nonprofit environment within fundraising. Familiarity with CRM/donor management systems (we use Beacon CRM). Understanding of fundraising practices, Gift Aid, and GDPR compliance. Experience supporting donor communications or events
Who are we? The West Midlands Growth Company (WMGC) is the region's economic development delivery organisation. From April 2026, we will lead the delivery of regionally commissioned economic development activity aligned to the West Midlands Growth Plan, working in partnership with the West Midlands Combined Authority and local authorities. We are building a sharper, business-focused organisation that attracts investment, supports high-growth companies and drives measurable economic impact. If you want your work to shape how growth is delivered across one of the UK's most important regions, this is your opportunity. The Role: As our new Cluster Support Manager , you are an experienced professional with a proven ability to operate across complex stakeholder environments. You will be confident working with market-facing organisations, academics and public-sector officers and business representatives. You thrive on practical delivery and bring consistent reliability to produce shared economic and innovation outcomes. Organised, collaborative, and politically astute, you are motivated to play an important part in driving the long-term growth of the West Midlands. You will support the WM Growth Company's management of a set of Cluster Bodies linked to the key sectors that underpin the WM Growth plan by ensuring they are strategically aligned, well-governed, impactful, and fully integrated into the wider regional ecosystem. You will help strengthen the effectiveness, sustainability and influence of these Cluster Bodies so that they deliver measurable productivity, growth and innovation outcomes for the region in line with the WM Growth plan through close collaboration across WMGC, WMCA, and the wider ecosystem What You'll Be Doing: • Supporting the Cluster Management Lead and Cluster Managers to manage WMGC's relationships with market facing Cluster Bodies that represent the High Growth Sectors within the region. • Assisting with the commissioning of each Cluster Body (with WMCA) to deliver effective curation of their Cluster and managing their reporting of outcomes and impact from a set of agreed activities • Helping the Cluster Bodies to collaborate closely with other functions in the EDV (notably Business Support/SAM, Inward Investment, Capital Attraction, Business Growth Capital Future Workforce and Talent, Visitor Economy and Regional Promotion) in order to ensure that the priorities of each cluster is reflected in their plans and that each function operates in a joined up approach with Cluster Bodies • Supporting the Cluster Bodies to collaborate across the wider ecosystem (e.g. Universities, Catapults, Investors, Local Authorities, National Bodies) by creating introductions and implementing collaborative initiatives • Collating business insight from the Cluster Bodies to share the WMCA and other WMGC functions (e.g. Workforce and Future Talent) • Facilitating the Cluster Bodies to collaborate with other Cluster Bodies to share learning, boost outcomes for their cluster and efficiency of their operations. • Support the growth and development of each Cluster Body organisation • Where WMGC provides any services to a Cluster Body (e.g. marketing support, CRM), overseeing the effective WMGC's delivery of these services and resolving issues arising • Support the formation and development of new Cluster Bodies where required. • Provide high quality written and oral reports where required • Establish, develop and maintain strong relationships at an operational level with key stakeholders, particularly with WMCA, Local Authorities, universities, employers and business representative organisations, trade unions and relevant government departments and agencies. What You'll Bring: Essential: • Degree or relevant business qualification • Ability to build strong trusted business relationships and to manage business partnerships • Operational engagement across public, private, academic, and third sectors • Systems thinking and ability to work across complex delivery landscapes • Influencing and operational facilitation • Written and verbal communication, including high-quality reporting • Programme coordination and outcome/impact management • Ability to work in a pressurised environment and manage competing priorities whilst delivering on a broad range of projects and adapting to changing circumstances and priorities • A collegiate and collaborative style that engages with people at all levels and promotes positive relationships. • Experience working within economic development, innovation, or business environments • Proven track record of coordinating multiple stakeholders to deliver shared outcomes • Experience of contract performance management against agreed outcomes • Experience engaging with local authorities, combined authorities, universities, and business groups • Experience producing reports and briefings for decision-makers and external audiences Desirable: • Facilitation of cross-sector and cross-cluster collaboration • Commercial skills • Change management and organisational transformation support • Strong analytical skills • Project Management skills • Understanding of Cluster Management to drive economic growth • Experience of sector bodies, partnerships, or cluster-based organisations, market-facing cluster organisations • Experience contributing business insight to policy development processes • Experience representing an organisation externally at senior forums or events • Experience of ecosystem development across innovation, investment, skills, and inward investment agendas What You'll Bring: Essential: • Degree or relevant business qualification • Ability to build strong trusted business relationships and to manage business partnerships • Operational engagement across public, private, academic, and third sectors • Systems thinking and ability to work across complex delivery landscapes • Influencing and operational facilitation • Written and verbal communication, including high-quality reporting • Programme coordination and outcome/impact management • Ability to work in a pressurised environment and manage competing priorities whilst delivering on a broad range of
Mar 20, 2026
Full time
Who are we? The West Midlands Growth Company (WMGC) is the region's economic development delivery organisation. From April 2026, we will lead the delivery of regionally commissioned economic development activity aligned to the West Midlands Growth Plan, working in partnership with the West Midlands Combined Authority and local authorities. We are building a sharper, business-focused organisation that attracts investment, supports high-growth companies and drives measurable economic impact. If you want your work to shape how growth is delivered across one of the UK's most important regions, this is your opportunity. The Role: As our new Cluster Support Manager , you are an experienced professional with a proven ability to operate across complex stakeholder environments. You will be confident working with market-facing organisations, academics and public-sector officers and business representatives. You thrive on practical delivery and bring consistent reliability to produce shared economic and innovation outcomes. Organised, collaborative, and politically astute, you are motivated to play an important part in driving the long-term growth of the West Midlands. You will support the WM Growth Company's management of a set of Cluster Bodies linked to the key sectors that underpin the WM Growth plan by ensuring they are strategically aligned, well-governed, impactful, and fully integrated into the wider regional ecosystem. You will help strengthen the effectiveness, sustainability and influence of these Cluster Bodies so that they deliver measurable productivity, growth and innovation outcomes for the region in line with the WM Growth plan through close collaboration across WMGC, WMCA, and the wider ecosystem What You'll Be Doing: • Supporting the Cluster Management Lead and Cluster Managers to manage WMGC's relationships with market facing Cluster Bodies that represent the High Growth Sectors within the region. • Assisting with the commissioning of each Cluster Body (with WMCA) to deliver effective curation of their Cluster and managing their reporting of outcomes and impact from a set of agreed activities • Helping the Cluster Bodies to collaborate closely with other functions in the EDV (notably Business Support/SAM, Inward Investment, Capital Attraction, Business Growth Capital Future Workforce and Talent, Visitor Economy and Regional Promotion) in order to ensure that the priorities of each cluster is reflected in their plans and that each function operates in a joined up approach with Cluster Bodies • Supporting the Cluster Bodies to collaborate across the wider ecosystem (e.g. Universities, Catapults, Investors, Local Authorities, National Bodies) by creating introductions and implementing collaborative initiatives • Collating business insight from the Cluster Bodies to share the WMCA and other WMGC functions (e.g. Workforce and Future Talent) • Facilitating the Cluster Bodies to collaborate with other Cluster Bodies to share learning, boost outcomes for their cluster and efficiency of their operations. • Support the growth and development of each Cluster Body organisation • Where WMGC provides any services to a Cluster Body (e.g. marketing support, CRM), overseeing the effective WMGC's delivery of these services and resolving issues arising • Support the formation and development of new Cluster Bodies where required. • Provide high quality written and oral reports where required • Establish, develop and maintain strong relationships at an operational level with key stakeholders, particularly with WMCA, Local Authorities, universities, employers and business representative organisations, trade unions and relevant government departments and agencies. What You'll Bring: Essential: • Degree or relevant business qualification • Ability to build strong trusted business relationships and to manage business partnerships • Operational engagement across public, private, academic, and third sectors • Systems thinking and ability to work across complex delivery landscapes • Influencing and operational facilitation • Written and verbal communication, including high-quality reporting • Programme coordination and outcome/impact management • Ability to work in a pressurised environment and manage competing priorities whilst delivering on a broad range of projects and adapting to changing circumstances and priorities • A collegiate and collaborative style that engages with people at all levels and promotes positive relationships. • Experience working within economic development, innovation, or business environments • Proven track record of coordinating multiple stakeholders to deliver shared outcomes • Experience of contract performance management against agreed outcomes • Experience engaging with local authorities, combined authorities, universities, and business groups • Experience producing reports and briefings for decision-makers and external audiences Desirable: • Facilitation of cross-sector and cross-cluster collaboration • Commercial skills • Change management and organisational transformation support • Strong analytical skills • Project Management skills • Understanding of Cluster Management to drive economic growth • Experience of sector bodies, partnerships, or cluster-based organisations, market-facing cluster organisations • Experience contributing business insight to policy development processes • Experience representing an organisation externally at senior forums or events • Experience of ecosystem development across innovation, investment, skills, and inward investment agendas What You'll Bring: Essential: • Degree or relevant business qualification • Ability to build strong trusted business relationships and to manage business partnerships • Operational engagement across public, private, academic, and third sectors • Systems thinking and ability to work across complex delivery landscapes • Influencing and operational facilitation • Written and verbal communication, including high-quality reporting • Programme coordination and outcome/impact management • Ability to work in a pressurised environment and manage competing priorities whilst delivering on a broad range of
Head of Development Department: Development Line Manager: Director of Audiences and Growth Reports From: Development Officer, Freelance Bid Writer Salary: £43,000 - £52,500 The Belgrade theatre has big growth plans with a vibrant programme; we are proud of our reputation for excellent stewardship and donor care. We are a National Portfolio Organisation, funded by Arts Council England, and enjoy the support of many individuals, trust and foundations and corporate supporters. We are now looking for an ambitious, creative, and energetic fundraiser to help take us into our next chapter. You might be an experienced Development leader or someone looking to take that next step, or perhaps this could be a lateral move from another related sector. We are open to discussing flexible working patterns, and you will be able to shape the role around your particular skills and experience. You will have the full support of the CEO, senior team and Board of Trustees, and we will work with you to ensure you continue to develop in your professional practice. You will have the satisfaction of knowing that your work is making a real difference in supporting the Belgrade Theatre realise its Story of Change and continue to build on our co-creation model of developing theatre by and with the people of Coventry. You will be joining us at an exciting time whilst we build the production of our new co-created show Nanny of the Maroons, and your skills and expertise in fundraising and income-generation activity, will support us to launch this production in a way that can have real impact for the people of Coventry; whilst shaping a sustainable future for the organisation, and achieving an annual revenue funding target of £450K. This is a hands-on role focused on delivering fundraising activity, supporting income generation through campaigns, events, partnerships and donor stewardship. You will build meaningful relationships with donors, partners, and funders, working on strategies that support artistic ambition, creative learning and community engagement programmes, and long-term organisational growth. This role will suit someone who is organised, proactive and confident in delivering fundraising activity, and who can bring practical ideas that connect with Coventry s diverse communities. Key Working Relationships: Internal: Director of Audiences and Growth, CEO, Artistic Director and Director of Producing and Co-creation. This role will line manage the Development Officer and oversee freelance bid writers. This role needs to have constructive relationships with all departments within the business including working closely with the audiences, marketing and communications team and colleagues across Box Office, Finance and Front of House. You will deliver a programme of fundraising activity including memberships, small, mid-scale and larger trusts and foundations, community fundraising, sponsorship and local business partnerships. External: Trusts and Foundations, Donors, High Net worth individuals, Members, Individual Giving, Stakeholders, Volunteers and Business Networks Key Responsibilities: Strategic Leadership Develop and deliver a multi-year fundraising strategy aligned with organisational priorities Lead on income diversification across individual giving/membership, major gifts, legacies, trusts and foundations, corporate partnerships, campaigns and events Set and monitor annual income targets with clear KPIs and reporting structure Fundraising Campaigns & Income Generation Develop and deliver audience-focused fundraising campaigns that support theatre programming, community engagement and audience development. Identify and implement practical income opportunities, such as round-up donations, maximising Gift Aid and testing messaging at key audience touchpoints. Events & Community Fundraising Plan, promote and deliver fundraising events including donor evenings and follow up donor cultivation, community fundraising activities and donor profile events Work collaboratively with colleagues and volunteers to ensure events are well organised and provide a positive supporter experience. Trusts, Memberships & Partnerships Research, write and submit applications to small, mid-scale and large trusts and foundations aligned with The Belgrade s artistic, co-creation, educational and community activity to ensure we meet our target of 10% of turnover against fundraising activity Review and refresh The Belgrade s s membership schemes, sponsorship offers and local business fundraising opportunities. Develop proposals to support income from individuals, trusts and community partners. Establish and Develop a Legacy programme with the associated campaign Donor Stewardship & Supporter Care Support and steward donors, members and supporters through appropriate communication, recognition and reporting. Ensure donor recognition is accurate and visible across digital, print and in-venue materials. Experience of managing a varied pipeline of fundraising prospects, including identification of key internal and external milestones Digital Fundraising & Communications Work with the Marketing team to create fundraising content for email, web and social media. Use storytelling to promote THE BELGRADE s charitable activity and encourage supporter engagement. Monitoring, Reporting & Compliance Maintain accurate donor records. Track fundraising income and prepare reports for internal and external stakeholders. Ensure all fundraising activity complies with GDPR, Gift Aid requirements and Fundraising Regulator guidance. Planning, Collaboration & Good Practice Contribute to the delivery of agreed annual fundraising plans, supporting our Audiences and Marketing team by tracking activity and progress against targets. Stay informed about THE BELGRADE s artistic programme and community work, working with colleagues across departments to support clear and relevant case for support. Build and maintain networks with fundraising colleagues in the arts and charity sectors, sharing learning and good practice with THE BELGRADE particularly at a local and regional level Contribute positively to THE BELGRADE s inclusive, collaborative and community-focused culture, supporting volunteers involved in fundraising activity where appropriate. Set company wide strategies to maximise individual giving around our Making Memories campaign for Pantomime and our Stage for All campaign that supports co-creation. General Keep up to date with emerging technologies and industry trends to improve efficiency and fundraising potential. Maintain a strong applicable knowledge of the theatre s programme, strategy and business plan. Attend staff meetings / training as required. Adhere to policies and procedures and act as an ambassador for best practice. What Success Looks Like Reaching our fundraising target of £450k Growth in philanthropic income year-on-year Strong donor engagement, both recruitment and retention Increase in size and diversity of membership base including renewal of lapsed bookers A motivated, high-performing development team Clear, compelling fundraising messaging around The Belgrade s case for support embedded across the organisation A sustainable funding model that supports artistic excellence and community impact The postholder will be required to work from the theatre in Coventry, although some flexibility for occasional working from home is available subject to the needs of the business. This role may require working weekends and evenings for attendance at Guest Nights and Stakeholder Events etc. from time to time for which time off can be taken in lieu. Please note the job description for this position may be reviewed and amended to incorporate future business needs. Person Specification: Essential - the successful candidate will meet the majority of these requirements. Experience delivering fundraising campaigns. Experience stewarding and supporting donors or supporters. Experience writing successful funding applications. Experience planning and delivering fundraising or community events. Strong written and verbal communication skills. Understanding of fundraising compliance, including GDPR and Gift Aid. Awareness of current fundraising trends and inclusive fundraising practices. Proactive, organised and hands-on approach. Confidence building and maintaining professional relationships with a range of stakeholders Commitment to inclusivity, ethical fundraising and community values. Collaborative, adaptable and solution focused. Experience cultivating, soliciting, and stewarding donors or supporters Experience using CRM or database systems to manage supporter data Willingness to embrace the Belgrade s Brand Values A genuine interest in inclusive arts, music and social impact Desirable Experience of developing new fundraising initiatives from conception to realisation Experience of budget responsibility and reporting on achievements against targets Knowledge and experience of major gift fundraising Apply Now . click apply for full job details
Mar 19, 2026
Full time
Head of Development Department: Development Line Manager: Director of Audiences and Growth Reports From: Development Officer, Freelance Bid Writer Salary: £43,000 - £52,500 The Belgrade theatre has big growth plans with a vibrant programme; we are proud of our reputation for excellent stewardship and donor care. We are a National Portfolio Organisation, funded by Arts Council England, and enjoy the support of many individuals, trust and foundations and corporate supporters. We are now looking for an ambitious, creative, and energetic fundraiser to help take us into our next chapter. You might be an experienced Development leader or someone looking to take that next step, or perhaps this could be a lateral move from another related sector. We are open to discussing flexible working patterns, and you will be able to shape the role around your particular skills and experience. You will have the full support of the CEO, senior team and Board of Trustees, and we will work with you to ensure you continue to develop in your professional practice. You will have the satisfaction of knowing that your work is making a real difference in supporting the Belgrade Theatre realise its Story of Change and continue to build on our co-creation model of developing theatre by and with the people of Coventry. You will be joining us at an exciting time whilst we build the production of our new co-created show Nanny of the Maroons, and your skills and expertise in fundraising and income-generation activity, will support us to launch this production in a way that can have real impact for the people of Coventry; whilst shaping a sustainable future for the organisation, and achieving an annual revenue funding target of £450K. This is a hands-on role focused on delivering fundraising activity, supporting income generation through campaigns, events, partnerships and donor stewardship. You will build meaningful relationships with donors, partners, and funders, working on strategies that support artistic ambition, creative learning and community engagement programmes, and long-term organisational growth. This role will suit someone who is organised, proactive and confident in delivering fundraising activity, and who can bring practical ideas that connect with Coventry s diverse communities. Key Working Relationships: Internal: Director of Audiences and Growth, CEO, Artistic Director and Director of Producing and Co-creation. This role will line manage the Development Officer and oversee freelance bid writers. This role needs to have constructive relationships with all departments within the business including working closely with the audiences, marketing and communications team and colleagues across Box Office, Finance and Front of House. You will deliver a programme of fundraising activity including memberships, small, mid-scale and larger trusts and foundations, community fundraising, sponsorship and local business partnerships. External: Trusts and Foundations, Donors, High Net worth individuals, Members, Individual Giving, Stakeholders, Volunteers and Business Networks Key Responsibilities: Strategic Leadership Develop and deliver a multi-year fundraising strategy aligned with organisational priorities Lead on income diversification across individual giving/membership, major gifts, legacies, trusts and foundations, corporate partnerships, campaigns and events Set and monitor annual income targets with clear KPIs and reporting structure Fundraising Campaigns & Income Generation Develop and deliver audience-focused fundraising campaigns that support theatre programming, community engagement and audience development. Identify and implement practical income opportunities, such as round-up donations, maximising Gift Aid and testing messaging at key audience touchpoints. Events & Community Fundraising Plan, promote and deliver fundraising events including donor evenings and follow up donor cultivation, community fundraising activities and donor profile events Work collaboratively with colleagues and volunteers to ensure events are well organised and provide a positive supporter experience. Trusts, Memberships & Partnerships Research, write and submit applications to small, mid-scale and large trusts and foundations aligned with The Belgrade s artistic, co-creation, educational and community activity to ensure we meet our target of 10% of turnover against fundraising activity Review and refresh The Belgrade s s membership schemes, sponsorship offers and local business fundraising opportunities. Develop proposals to support income from individuals, trusts and community partners. Establish and Develop a Legacy programme with the associated campaign Donor Stewardship & Supporter Care Support and steward donors, members and supporters through appropriate communication, recognition and reporting. Ensure donor recognition is accurate and visible across digital, print and in-venue materials. Experience of managing a varied pipeline of fundraising prospects, including identification of key internal and external milestones Digital Fundraising & Communications Work with the Marketing team to create fundraising content for email, web and social media. Use storytelling to promote THE BELGRADE s charitable activity and encourage supporter engagement. Monitoring, Reporting & Compliance Maintain accurate donor records. Track fundraising income and prepare reports for internal and external stakeholders. Ensure all fundraising activity complies with GDPR, Gift Aid requirements and Fundraising Regulator guidance. Planning, Collaboration & Good Practice Contribute to the delivery of agreed annual fundraising plans, supporting our Audiences and Marketing team by tracking activity and progress against targets. Stay informed about THE BELGRADE s artistic programme and community work, working with colleagues across departments to support clear and relevant case for support. Build and maintain networks with fundraising colleagues in the arts and charity sectors, sharing learning and good practice with THE BELGRADE particularly at a local and regional level Contribute positively to THE BELGRADE s inclusive, collaborative and community-focused culture, supporting volunteers involved in fundraising activity where appropriate. Set company wide strategies to maximise individual giving around our Making Memories campaign for Pantomime and our Stage for All campaign that supports co-creation. General Keep up to date with emerging technologies and industry trends to improve efficiency and fundraising potential. Maintain a strong applicable knowledge of the theatre s programme, strategy and business plan. Attend staff meetings / training as required. Adhere to policies and procedures and act as an ambassador for best practice. What Success Looks Like Reaching our fundraising target of £450k Growth in philanthropic income year-on-year Strong donor engagement, both recruitment and retention Increase in size and diversity of membership base including renewal of lapsed bookers A motivated, high-performing development team Clear, compelling fundraising messaging around The Belgrade s case for support embedded across the organisation A sustainable funding model that supports artistic excellence and community impact The postholder will be required to work from the theatre in Coventry, although some flexibility for occasional working from home is available subject to the needs of the business. This role may require working weekends and evenings for attendance at Guest Nights and Stakeholder Events etc. from time to time for which time off can be taken in lieu. Please note the job description for this position may be reviewed and amended to incorporate future business needs. Person Specification: Essential - the successful candidate will meet the majority of these requirements. Experience delivering fundraising campaigns. Experience stewarding and supporting donors or supporters. Experience writing successful funding applications. Experience planning and delivering fundraising or community events. Strong written and verbal communication skills. Understanding of fundraising compliance, including GDPR and Gift Aid. Awareness of current fundraising trends and inclusive fundraising practices. Proactive, organised and hands-on approach. Confidence building and maintaining professional relationships with a range of stakeholders Commitment to inclusivity, ethical fundraising and community values. Collaborative, adaptable and solution focused. Experience cultivating, soliciting, and stewarding donors or supporters Experience using CRM or database systems to manage supporter data Willingness to embrace the Belgrade s Brand Values A genuine interest in inclusive arts, music and social impact Desirable Experience of developing new fundraising initiatives from conception to realisation Experience of budget responsibility and reporting on achievements against targets Knowledge and experience of major gift fundraising Apply Now . click apply for full job details
Harris Hill Charity Recruitment Specialists
Cambridge, Cambridgeshire
Data & Insights Officer £13 per hour 3 6 months temp, part-time 3-days per week Immediate Start Office based Cambrideshire I am excited to be working with a well-established, mission-driven organisation recruiting for a Data & Insights Officer to support a busy fundraising and marketing team. If you re confident with data, enjoy spotting patterns, and can keep a CRM running like a well-oiled machine, this is a great short-term opportunity with real impact. What You ll Do Maintain and update CRM data with high accuracy Manage imports, data cleaning, and validation Build campaign data selections and audience segments Produce reports and dashboards to track performance Turn data into insights to support better decisions Support users and promote best practice Ensure GDPR-compliant data handling What You ll Bring CRM/database experience Strong attention to detail Good Excel and reporting skills Ability to manage workload and meet deadlines Confident communicator and team player If you have the above skills and experience and are immediately available, please apply online today!
Mar 19, 2026
Full time
Data & Insights Officer £13 per hour 3 6 months temp, part-time 3-days per week Immediate Start Office based Cambrideshire I am excited to be working with a well-established, mission-driven organisation recruiting for a Data & Insights Officer to support a busy fundraising and marketing team. If you re confident with data, enjoy spotting patterns, and can keep a CRM running like a well-oiled machine, this is a great short-term opportunity with real impact. What You ll Do Maintain and update CRM data with high accuracy Manage imports, data cleaning, and validation Build campaign data selections and audience segments Produce reports and dashboards to track performance Turn data into insights to support better decisions Support users and promote best practice Ensure GDPR-compliant data handling What You ll Bring CRM/database experience Strong attention to detail Good Excel and reporting skills Ability to manage workload and meet deadlines Confident communicator and team player If you have the above skills and experience and are immediately available, please apply online today!
Contract type Permanent Location Whittington with some flexibility for remote working Hours Full time (37.5 hours per week) with flexibility to work evenings and weekends when required Annual salary Starting from C1 £27,355.42 with the ability to progress to C3 £30,308 Last day to apply 29/03/2026 Reporting to the Individual Giving Manager, the postholder will help deliver an ambitious programme, driving the recruitment, development, and retention of supporters across appeals, campaigns, lottery, and regular giving to generate sustainable income and lasting impact. Knowledge and experience Essential Experience in data management Knowledge of effective campaign or project planning Experience of researching and developing content for fundraising Experience of creating communications for a variety of audiences and channels Experience of analysing campaign results and using insight to optimise future campaigns Experience of collaborative working with multiple internal and external partners to deliver projects Proven track record of working to and achieving targets Desirable Managing direct marketing campaigns in a charity environment Values Exhibits our hospice values and behaviours Skills Essential Confidence using CRM systems Working to deadlines A creative thinker Data led Strong attention to detail Organised Excellent interpersonal and communication skills Effective Diary management Personal Attributes Empathetic Team player Able to work under pressure Collaborative Ambassador for St Giles Hospice Other requirements Valid driving licence Eligibility to work in the UK Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests Just so you know: This post is subject to a Disclose and Barring Service (DBS) check. We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date. If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time. As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
Mar 18, 2026
Full time
Contract type Permanent Location Whittington with some flexibility for remote working Hours Full time (37.5 hours per week) with flexibility to work evenings and weekends when required Annual salary Starting from C1 £27,355.42 with the ability to progress to C3 £30,308 Last day to apply 29/03/2026 Reporting to the Individual Giving Manager, the postholder will help deliver an ambitious programme, driving the recruitment, development, and retention of supporters across appeals, campaigns, lottery, and regular giving to generate sustainable income and lasting impact. Knowledge and experience Essential Experience in data management Knowledge of effective campaign or project planning Experience of researching and developing content for fundraising Experience of creating communications for a variety of audiences and channels Experience of analysing campaign results and using insight to optimise future campaigns Experience of collaborative working with multiple internal and external partners to deliver projects Proven track record of working to and achieving targets Desirable Managing direct marketing campaigns in a charity environment Values Exhibits our hospice values and behaviours Skills Essential Confidence using CRM systems Working to deadlines A creative thinker Data led Strong attention to detail Organised Excellent interpersonal and communication skills Effective Diary management Personal Attributes Empathetic Team player Able to work under pressure Collaborative Ambassador for St Giles Hospice Other requirements Valid driving licence Eligibility to work in the UK Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests Just so you know: This post is subject to a Disclose and Barring Service (DBS) check. We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date. If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time. As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
We are recruiting for a temporary data & insight officer for an amazing health support charity. You will ensure the organisation manages their supporter data responsibly, facilitate effective use and development of data across the organisation and provide insight and analysis to increase fundraising potential. Hybrid working - 3 days per week in the office ( Wednesday). The role is 3 to 6 months and looking for an immediate start! The Role Donorfy Maintenance and Development Enter supporter data into the database accurately and in a timely manner using Donorfy integrations or import tools Liaise with internal and external contacts to agree schedules and formats for all regular financial and fundraising imports. Maintain relationships with solution providers and other related parties. Day to day responsibility for data imports, data validation and data cleaning, to ensure accuracy of supporter information Data Analysis & Reporting In collaboration with colleagues across fundraising and marketing, identify areas for regular reporting to add value to existing processes and procedures and ensure these reports are delivered to schedule. Explore and deliver analytics opportunities that enable the charity to make data-led strategic and tactical decisions The Candidate Experience of administering and maintaining a supporter database and developing the database to improve functionality across all areas of fundraising. Experience extracting data from a CRM based on complex inclusion and exclusion criteria, A good understanding of segmentation and the effective use of supporter data for campaign purposes. Good knowledge and experience of using a fundraising database for reporting and analysis. Knowledge of GDPR and Fundraising Code of Practice as they relate to direct marketing and able to appropriately raise areas of non-compliance. Proven ability to manage relationships with third party suppliers including fundraising platforms and mailing and fulfilment houses. A good understanding of fundraising and how the effective use of data can drive supporter engagement and income growth. Excellent lT skills, particularly with Microsoft Office and CRM like Donorfy IMPORTANT NOTE Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Mar 18, 2026
Full time
We are recruiting for a temporary data & insight officer for an amazing health support charity. You will ensure the organisation manages their supporter data responsibly, facilitate effective use and development of data across the organisation and provide insight and analysis to increase fundraising potential. Hybrid working - 3 days per week in the office ( Wednesday). The role is 3 to 6 months and looking for an immediate start! The Role Donorfy Maintenance and Development Enter supporter data into the database accurately and in a timely manner using Donorfy integrations or import tools Liaise with internal and external contacts to agree schedules and formats for all regular financial and fundraising imports. Maintain relationships with solution providers and other related parties. Day to day responsibility for data imports, data validation and data cleaning, to ensure accuracy of supporter information Data Analysis & Reporting In collaboration with colleagues across fundraising and marketing, identify areas for regular reporting to add value to existing processes and procedures and ensure these reports are delivered to schedule. Explore and deliver analytics opportunities that enable the charity to make data-led strategic and tactical decisions The Candidate Experience of administering and maintaining a supporter database and developing the database to improve functionality across all areas of fundraising. Experience extracting data from a CRM based on complex inclusion and exclusion criteria, A good understanding of segmentation and the effective use of supporter data for campaign purposes. Good knowledge and experience of using a fundraising database for reporting and analysis. Knowledge of GDPR and Fundraising Code of Practice as they relate to direct marketing and able to appropriately raise areas of non-compliance. Proven ability to manage relationships with third party suppliers including fundraising platforms and mailing and fulfilment houses. A good understanding of fundraising and how the effective use of data can drive supporter engagement and income growth. Excellent lT skills, particularly with Microsoft Office and CRM like Donorfy IMPORTANT NOTE Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Senior Conversion and Recruitment Officer Department: International Recruitment Location: Joseph Priestley Building Salary: £35,331 to £39,002 per annum Post Type: Full Time, Permanent Release Date: 06 March 2026 Closing Date: 23.59 hours BST on Sunday 05 April 2026 Reference: M126009 BCU is a diverse and inclusive learning community of over 30,000 students from more than 100 countries. We are committed to providing a transformational educational experience, supporting world class research and fostering a collaborative and supportive working environment. Role Summary We are seeking an experienced and highly motivated International Conversion and Recruitment Officer to support the delivery of Birmingham City University's international recruitment and conversion strategy. This is an important operational role within the Marketing, Recruitment and Communications (MRC) Directorate. Reporting to the International Conversion Manager, you will support the delivery of targeted recruitment, marketing and conversion activity across international markets. You will play a key role in developing engaging content and personalised communications that enhance the applicant journey, using data and insight to inform decision making and improve conversion outcomes. Working collaboratively with colleagues across MRC and wider University teams, including specialist UK based and overseas colleagues, you will help shape how BCU attracts, supports and welcomes students from around the world. The role includes international travel and occasional weekend working. Key Responsibilities and Qualifications Deliver targeted regional and global conversion campaigns across email, telephone, WhatsApp, webinars and digital platforms to improve applicant engagement and enrolment outcomes. Support operational conversion activity across all stages of the recruitment funnel (enquiry through to enrolment), ensuring timely, personalised and proactive communication. Act as a key point of contact for prospective students and education agents, providing clear and accurate advice on admissions processes, CAS issuance, visa requirements and enrolment procedures, escalating complex cases where appropriate. Assist in planning and delivering virtual and programme specific conversion activities in collaboration with academic teams, ensuring measurable impact and effective follow up. Contribute to the development and distribution of tailored, market specific messaging and digital content in partnership with Marketing, Recruitment and Communications colleagues. Record and manage applicant interactions accurately within CRM systems, supporting data integrity, campaign tracking and performance reporting. Work closely with Admissions, UKVI/CAS, Enquiries and International Recruitment colleagues to ensure a seamless, compliant and student focused recruitment journey. Maintain awareness of key international markets and applicant behaviours, supporting recruitment events and identifying opportunities to enhance engagement and conversion performance. Educated to degree level and/or holding a relevant professional qualification. Experience of international student recruitment within the higher education sector. Good knowledge of marketing, customer relationship management, customer service or a related discipline. Experience of developing, delivering and evaluating multi channel segmented CRM nurture and conversion campaigns. Strong working knowledge of CRM systems and marketing automation platforms (preferably Microsoft Dynamics), data capture tools and analytics. Understanding of the international recruitment journey and student application lifecycle. Excellent written and verbal communication skills, with the ability to explain complex processes clearly to different audiences. Strong analytical skills with the ability to interpret data and use insight to inform activity. Knowledge of UK data protection regulations and their application to CRM data management. Experience of building and maintaining effective working relationships and professional networks. Experience working with overseas recruitment teams and education agents. Experience supporting virtual events, webinars or digital engagement activity. Experience of using AI tools or automation to enhance applicant engagement and operational efficiency. For an informal discussion about the role, please contact Yusuff Kaffo, Associate Director International Recruitment, at . Further Information If you want to be part of a team shaping the future of international recruitment at BCU, we'd love to hear from you. The appointed candidate will normally be employed through our subsidiary company BCU Support Services Limited, a wholly owned subsidiary of Birmingham City University. Appointees with prior LGPS membership who wish to enter the LGPS scheme will be able to do so and will be employed by Birmingham City University directly. Please note that this post may be eligible for sponsorship under the Skilled Worker visa route if your individual circumstances enable this in accordance with the Skilled Worker visa rules. For more information on how the Skilled Worker visa rules may apply to you please visit: Equality, Diversity & Inclusion We are committed to equality, diversity and inclusion and to an environment that supports lawful free speech and academic freedom. We will continuously review and improve our policies, practices, and procedures to ensure that we are promoting these in all aspects of our operations. We believe that by working together, combining our many different backgrounds and life experiences, we will empower each other to reach our full potential.
Mar 17, 2026
Full time
Senior Conversion and Recruitment Officer Department: International Recruitment Location: Joseph Priestley Building Salary: £35,331 to £39,002 per annum Post Type: Full Time, Permanent Release Date: 06 March 2026 Closing Date: 23.59 hours BST on Sunday 05 April 2026 Reference: M126009 BCU is a diverse and inclusive learning community of over 30,000 students from more than 100 countries. We are committed to providing a transformational educational experience, supporting world class research and fostering a collaborative and supportive working environment. Role Summary We are seeking an experienced and highly motivated International Conversion and Recruitment Officer to support the delivery of Birmingham City University's international recruitment and conversion strategy. This is an important operational role within the Marketing, Recruitment and Communications (MRC) Directorate. Reporting to the International Conversion Manager, you will support the delivery of targeted recruitment, marketing and conversion activity across international markets. You will play a key role in developing engaging content and personalised communications that enhance the applicant journey, using data and insight to inform decision making and improve conversion outcomes. Working collaboratively with colleagues across MRC and wider University teams, including specialist UK based and overseas colleagues, you will help shape how BCU attracts, supports and welcomes students from around the world. The role includes international travel and occasional weekend working. Key Responsibilities and Qualifications Deliver targeted regional and global conversion campaigns across email, telephone, WhatsApp, webinars and digital platforms to improve applicant engagement and enrolment outcomes. Support operational conversion activity across all stages of the recruitment funnel (enquiry through to enrolment), ensuring timely, personalised and proactive communication. Act as a key point of contact for prospective students and education agents, providing clear and accurate advice on admissions processes, CAS issuance, visa requirements and enrolment procedures, escalating complex cases where appropriate. Assist in planning and delivering virtual and programme specific conversion activities in collaboration with academic teams, ensuring measurable impact and effective follow up. Contribute to the development and distribution of tailored, market specific messaging and digital content in partnership with Marketing, Recruitment and Communications colleagues. Record and manage applicant interactions accurately within CRM systems, supporting data integrity, campaign tracking and performance reporting. Work closely with Admissions, UKVI/CAS, Enquiries and International Recruitment colleagues to ensure a seamless, compliant and student focused recruitment journey. Maintain awareness of key international markets and applicant behaviours, supporting recruitment events and identifying opportunities to enhance engagement and conversion performance. Educated to degree level and/or holding a relevant professional qualification. Experience of international student recruitment within the higher education sector. Good knowledge of marketing, customer relationship management, customer service or a related discipline. Experience of developing, delivering and evaluating multi channel segmented CRM nurture and conversion campaigns. Strong working knowledge of CRM systems and marketing automation platforms (preferably Microsoft Dynamics), data capture tools and analytics. Understanding of the international recruitment journey and student application lifecycle. Excellent written and verbal communication skills, with the ability to explain complex processes clearly to different audiences. Strong analytical skills with the ability to interpret data and use insight to inform activity. Knowledge of UK data protection regulations and their application to CRM data management. Experience of building and maintaining effective working relationships and professional networks. Experience working with overseas recruitment teams and education agents. Experience supporting virtual events, webinars or digital engagement activity. Experience of using AI tools or automation to enhance applicant engagement and operational efficiency. For an informal discussion about the role, please contact Yusuff Kaffo, Associate Director International Recruitment, at . Further Information If you want to be part of a team shaping the future of international recruitment at BCU, we'd love to hear from you. The appointed candidate will normally be employed through our subsidiary company BCU Support Services Limited, a wholly owned subsidiary of Birmingham City University. Appointees with prior LGPS membership who wish to enter the LGPS scheme will be able to do so and will be employed by Birmingham City University directly. Please note that this post may be eligible for sponsorship under the Skilled Worker visa route if your individual circumstances enable this in accordance with the Skilled Worker visa rules. For more information on how the Skilled Worker visa rules may apply to you please visit: Equality, Diversity & Inclusion We are committed to equality, diversity and inclusion and to an environment that supports lawful free speech and academic freedom. We will continuously review and improve our policies, practices, and procedures to ensure that we are promoting these in all aspects of our operations. We believe that by working together, combining our many different backgrounds and life experiences, we will empower each other to reach our full potential.
FEDERATION OF BRITISH ARTISTS
City Of Westminster, London
FEDERATION OF BRITISH ARTISTS / MALL GALLERIES Job Description Job Title: Head of Venue Hire and Visitor Experience Hours of Work: Full time. Monday - Friday (sometimes involves evenings) Reports to: Chief Executive Location: Federation of British Artists, 17 Carlton House Terrace, London SW1Y 5BD Target Audiences: Gallery and event hirers, artists Background The Federation of British Artists (FBA) is the national centre for contemporary, figurative art, with administration offices and a large, contemporary gallery space located on The Mall in central London. A major visual arts charity, the FBA comprises of nine of the UK's leading art societies. The art societies are as follows: The Royal Society of British Artists The Royal Society of Portrait Painters The Royal Institute of Oil Painters The Royal Institute of Painters in Water Colours The Royal Society of Marine Artists The New English Art Club The Pastel Society The Society of Wildlife Artists The Hesketh Hubbard Life Drawing Class Vision: Leader in contemporary figurative art, led by artists, for all. Mission: Mall Galleries empowers artists through a busy programme of exhibitions and events, prizes and awards, with a focus on figurative art. Managed by the Federation of British Artists, a visual arts charity founded in 1961, Mall Galleries offers learning and engagement opportunities for everyone Exhibiting and selling figurative art, both in the galleries and online are at the centre of the FBA's activities. This is achieved by providing exhibition services, promoting the exhibitions and artists to as wide a public as possible, facilitating sales and hiring out the spacious galleries to external hirers. Inevitably the organisation has been affected financially by the COVID 19 pandemic. We need to rebuild our finances and reserves. We will do this by increasing sales of art, developing a new venue hire package for an international and national customer, attracting more Friends and donations and improving our systems. A new venue hire package was launched in early 2022. Approx 50% of the year is available for venue hire and the gallery is available for evening events throughout the year. This activity generates a vital income of between £500-600,000. Overview The post holder will be responsible for identifying and securing and then account management for venue hire clients or potential clients and nurturing existing clients. You will be part of the Sales and Marketing Department and work closely with the front of house and art services departments. Overall Purpose of the Role: Targeting and securing venue hire - continually monitor sales performance; identify gaps in the diary. Recognise and target new and suitable opportunities using proactive sales initiatives to generate new enquiries Work with the marketing team to plan and deliver marketing initiatives throughout the year and undertake proactive sales activities in line with this strategy Developing and engaging existing hirers with the aim of securing repeat business Primary account management for all venue hire - both exhibitions and events Working closely across the FBA to ensure successful outcomes Responsibilities: Targeting and Sales Create a strategy to attract venue hire Using the exhibition year create a strategy to attract evening event hire Target and approach prospects with effective digital communications, manage site visits and follow up communications Seek multi-year contracts wherever possible Proactively respond to enquiries Account Management and Delivery Account manage and be the primary point of contact for the client Manage the activities of the Venue Hire Coordinator and coordinate within the FBA team for a smooth and successful delivery of the chosen package especially working closely with the Art Services Manager and the gallery team to plan and manage exhibitions smoothly and the Head of Sales and Marketing Manage the relationship with suppliers and third parties - and review these at regular intervals Ensure all Health and Safety policies and Gallery regulations are complied with and provide all the necessary information to the client alongside the Art Services Manager Review and monitor with the client to improve for the future and create good relations with returning clients Ensure contracting and invoicing take place efficiently and in a timely manner Marketing: Editorial and design - create persuasive content, update the website and other digital platforms, work with designers to produce material Liaise and deliver with the digital marketing coordinator to produce targeted venue hire campaigns Administration: Be self-administering Use and develop the CRM for venue hire prospects and clients and produce analytical reports Update the CRM as necessary Project management: Knowledge of digital channels and what makes good digital content including demonstrable knowledge of editorial style and publishing processes in a digital environment Experience with digital analytics and reporting. Database experience with knowledge of segmentation and targeting Line Manage and Train the Visitor Experience Team: Recruit, train and manage front of house staff to provide excellent customer service. This will include, but not be limited to: Collaboration with colleagues to ensure robust recruitment and training programmes for Duty Officers staff (qualified to be in charge on site), in addition to visitor services training. Championing best practice in customer service, ensuring the visitor services team deliver an exemplary shopping and artwork sales experience to all our visitors. Work with colleagues on Fire & Evacuation and Health & Safety practices, including policy review, daily implementation e.g. training. Cultivate an ethos and practice of perpetual improvement in visitor experience through staff support and development. Person Specification Essential Experience 3 Years proven experience in venue hire, events sales, or venue management. Experience managing venue hire enquiries, site visits, contracts, and client communications. Experience in account management and maintaining client relationships. Experience in staff supervision, recruitment, or team management. Essential Skills Strong persuasive and negotiation skills, with the ability to work creatively and generate repeat and new business. Excellent written communication skills, including digital content and marketing copy. Strong analytical skills, with the ability to compile and analyse data, including sales and conversion rates. Ability to lead, motivate, and train visitor experience teams. Strong customer service leadership skills. Good understanding of health and safety compliance within events or public venues. Desirable Skills Experience working in arts, galleries, museums, or cultural venues. A knowledge of the UK arts sector or visual arts organisations. Experience securing multi-year venue hire contracts. What We Can Offer You Salary between £45,000 - £48,000 per annum. Flexible working based on job responsibilities. You will receive 26 days paid annual leave plus the three days between Christmas and New Year. 3% employer contribution to a personal pension scheme. Staff discounts at Cass Art shops and on FBA artworks displayed in the gallery. How to Apply: To apply, please send your CV and a cover letter or supporting statement explaining how you match the person specification for this role to . Please note that applications without a cover letter will not be considered. Please include the job title (Head of Venue Hire and Visitor Experience) in the subject line of your email. Deadline for applications: 5pm on Monday, 30 March 2026 Thank you for your interest in this role. If you are not invited to interview, we regret that you have not been shortlisted on this occasion.
Mar 16, 2026
Full time
FEDERATION OF BRITISH ARTISTS / MALL GALLERIES Job Description Job Title: Head of Venue Hire and Visitor Experience Hours of Work: Full time. Monday - Friday (sometimes involves evenings) Reports to: Chief Executive Location: Federation of British Artists, 17 Carlton House Terrace, London SW1Y 5BD Target Audiences: Gallery and event hirers, artists Background The Federation of British Artists (FBA) is the national centre for contemporary, figurative art, with administration offices and a large, contemporary gallery space located on The Mall in central London. A major visual arts charity, the FBA comprises of nine of the UK's leading art societies. The art societies are as follows: The Royal Society of British Artists The Royal Society of Portrait Painters The Royal Institute of Oil Painters The Royal Institute of Painters in Water Colours The Royal Society of Marine Artists The New English Art Club The Pastel Society The Society of Wildlife Artists The Hesketh Hubbard Life Drawing Class Vision: Leader in contemporary figurative art, led by artists, for all. Mission: Mall Galleries empowers artists through a busy programme of exhibitions and events, prizes and awards, with a focus on figurative art. Managed by the Federation of British Artists, a visual arts charity founded in 1961, Mall Galleries offers learning and engagement opportunities for everyone Exhibiting and selling figurative art, both in the galleries and online are at the centre of the FBA's activities. This is achieved by providing exhibition services, promoting the exhibitions and artists to as wide a public as possible, facilitating sales and hiring out the spacious galleries to external hirers. Inevitably the organisation has been affected financially by the COVID 19 pandemic. We need to rebuild our finances and reserves. We will do this by increasing sales of art, developing a new venue hire package for an international and national customer, attracting more Friends and donations and improving our systems. A new venue hire package was launched in early 2022. Approx 50% of the year is available for venue hire and the gallery is available for evening events throughout the year. This activity generates a vital income of between £500-600,000. Overview The post holder will be responsible for identifying and securing and then account management for venue hire clients or potential clients and nurturing existing clients. You will be part of the Sales and Marketing Department and work closely with the front of house and art services departments. Overall Purpose of the Role: Targeting and securing venue hire - continually monitor sales performance; identify gaps in the diary. Recognise and target new and suitable opportunities using proactive sales initiatives to generate new enquiries Work with the marketing team to plan and deliver marketing initiatives throughout the year and undertake proactive sales activities in line with this strategy Developing and engaging existing hirers with the aim of securing repeat business Primary account management for all venue hire - both exhibitions and events Working closely across the FBA to ensure successful outcomes Responsibilities: Targeting and Sales Create a strategy to attract venue hire Using the exhibition year create a strategy to attract evening event hire Target and approach prospects with effective digital communications, manage site visits and follow up communications Seek multi-year contracts wherever possible Proactively respond to enquiries Account Management and Delivery Account manage and be the primary point of contact for the client Manage the activities of the Venue Hire Coordinator and coordinate within the FBA team for a smooth and successful delivery of the chosen package especially working closely with the Art Services Manager and the gallery team to plan and manage exhibitions smoothly and the Head of Sales and Marketing Manage the relationship with suppliers and third parties - and review these at regular intervals Ensure all Health and Safety policies and Gallery regulations are complied with and provide all the necessary information to the client alongside the Art Services Manager Review and monitor with the client to improve for the future and create good relations with returning clients Ensure contracting and invoicing take place efficiently and in a timely manner Marketing: Editorial and design - create persuasive content, update the website and other digital platforms, work with designers to produce material Liaise and deliver with the digital marketing coordinator to produce targeted venue hire campaigns Administration: Be self-administering Use and develop the CRM for venue hire prospects and clients and produce analytical reports Update the CRM as necessary Project management: Knowledge of digital channels and what makes good digital content including demonstrable knowledge of editorial style and publishing processes in a digital environment Experience with digital analytics and reporting. Database experience with knowledge of segmentation and targeting Line Manage and Train the Visitor Experience Team: Recruit, train and manage front of house staff to provide excellent customer service. This will include, but not be limited to: Collaboration with colleagues to ensure robust recruitment and training programmes for Duty Officers staff (qualified to be in charge on site), in addition to visitor services training. Championing best practice in customer service, ensuring the visitor services team deliver an exemplary shopping and artwork sales experience to all our visitors. Work with colleagues on Fire & Evacuation and Health & Safety practices, including policy review, daily implementation e.g. training. Cultivate an ethos and practice of perpetual improvement in visitor experience through staff support and development. Person Specification Essential Experience 3 Years proven experience in venue hire, events sales, or venue management. Experience managing venue hire enquiries, site visits, contracts, and client communications. Experience in account management and maintaining client relationships. Experience in staff supervision, recruitment, or team management. Essential Skills Strong persuasive and negotiation skills, with the ability to work creatively and generate repeat and new business. Excellent written communication skills, including digital content and marketing copy. Strong analytical skills, with the ability to compile and analyse data, including sales and conversion rates. Ability to lead, motivate, and train visitor experience teams. Strong customer service leadership skills. Good understanding of health and safety compliance within events or public venues. Desirable Skills Experience working in arts, galleries, museums, or cultural venues. A knowledge of the UK arts sector or visual arts organisations. Experience securing multi-year venue hire contracts. What We Can Offer You Salary between £45,000 - £48,000 per annum. Flexible working based on job responsibilities. You will receive 26 days paid annual leave plus the three days between Christmas and New Year. 3% employer contribution to a personal pension scheme. Staff discounts at Cass Art shops and on FBA artworks displayed in the gallery. How to Apply: To apply, please send your CV and a cover letter or supporting statement explaining how you match the person specification for this role to . Please note that applications without a cover letter will not be considered. Please include the job title (Head of Venue Hire and Visitor Experience) in the subject line of your email. Deadline for applications: 5pm on Monday, 30 March 2026 Thank you for your interest in this role. If you are not invited to interview, we regret that you have not been shortlisted on this occasion.
CRM & Lead Generation Executive (Hybrid - Kelso) We're looking for a CRM & Lead Generation Executive to take ownership of our HubSpot CRM, drive targeted campaigns and support pipeline growth across the business. Location: Pinnaclehill, Kelso (Hybrid home working) Reports to: Chief Commercial Officer The Role This is a hands on, commercially focused position responsible for planning, building and executing below the line activity to support: Lead generation Customer engagement Sales pipeline growth You'll own the day to day administration of HubSpot CRM, build targeted email and telemarketing campaigns and support our Business Development team with structured follow ups and accurate reporting. This position requires a proactive approach, strong problem solving abilities and excellent communication skills. Competitive salary Group Personal Pension Private Health Insurance after 3 years of service Bike to work scheme Electric car scheme What You'll Be Doing CRM (HubSpot) Management Maintain accurate, up to date customer and prospect records Manage lists, segments, lifecycle stages and naming conventions Identify data gaps and improve CRM data quality Ensure compliance and best practice processes Data Segmentation & List Management Build targeted campaign segments by industry, geography, buying stage and engagement Manage suppression lists and GDPR compliance Align lists with commercial priorities and territories Email Campaigns Build and deploy campaigns (promotions, product updates, reactivation, events, nurture journeys) Collaborate on campaign copy and messaging Monitor open rates, click rates and conversions Recommend optimisations based on performance data Telemarketing Campaigns Plan and execute outbound calling campaigns Maintain scripts and structured follow ups Log all activity and outcomes in HubSpot Support lead qualification and opportunity progression BDM & Pipeline Support Coordinate follow ups, call backs and appointments Maintain pipeline hygiene in HubSpot Produce activity summaries and basic dashboardsSupport reporting and continuous improvement What We're Looking For Essential: Experience using a CRM system (HubSpot preferred) Strong data segmentation and list management skills Experience building or supporting email campaigns Confident communicator (phone and email) Highly organised with strong attention to detail Understanding of GDPR and consent management Experience supporting B2B lead generation and pipeline processes Desirable: Experience with HubSpot Marketing Hub (workflows, forms, reporting) You'll Thrive If You Are: Proactive and solutions focused Commercially aware Analytical and improvement driven Collaborative with Sales and Marketing teams Reliable with strong follow through Why Join Us? You'll play a pivotal role in strengthening our sales pipeline and customer engagement strategy. This is a great opportunity for someone who wants ownership of CRM performance and direct impact on commercial growth. Scotmas Group Scotmas Group is headquartered in Kelso in the Scottish Borders. We are a world leader in hygiene protection and water treatment, developing and manufacturing products that protect against insect and water borne diseases around the world. We are a B Corporation certified company committed to high quality jobs, apprenticeships and community impact. Apply If you are interested in the position and would like to know more or apply to be part of this forward thinking organisation, please send a copy of your updated CV and a cover letter highlighting your skills and experience to .
Mar 16, 2026
Full time
CRM & Lead Generation Executive (Hybrid - Kelso) We're looking for a CRM & Lead Generation Executive to take ownership of our HubSpot CRM, drive targeted campaigns and support pipeline growth across the business. Location: Pinnaclehill, Kelso (Hybrid home working) Reports to: Chief Commercial Officer The Role This is a hands on, commercially focused position responsible for planning, building and executing below the line activity to support: Lead generation Customer engagement Sales pipeline growth You'll own the day to day administration of HubSpot CRM, build targeted email and telemarketing campaigns and support our Business Development team with structured follow ups and accurate reporting. This position requires a proactive approach, strong problem solving abilities and excellent communication skills. Competitive salary Group Personal Pension Private Health Insurance after 3 years of service Bike to work scheme Electric car scheme What You'll Be Doing CRM (HubSpot) Management Maintain accurate, up to date customer and prospect records Manage lists, segments, lifecycle stages and naming conventions Identify data gaps and improve CRM data quality Ensure compliance and best practice processes Data Segmentation & List Management Build targeted campaign segments by industry, geography, buying stage and engagement Manage suppression lists and GDPR compliance Align lists with commercial priorities and territories Email Campaigns Build and deploy campaigns (promotions, product updates, reactivation, events, nurture journeys) Collaborate on campaign copy and messaging Monitor open rates, click rates and conversions Recommend optimisations based on performance data Telemarketing Campaigns Plan and execute outbound calling campaigns Maintain scripts and structured follow ups Log all activity and outcomes in HubSpot Support lead qualification and opportunity progression BDM & Pipeline Support Coordinate follow ups, call backs and appointments Maintain pipeline hygiene in HubSpot Produce activity summaries and basic dashboardsSupport reporting and continuous improvement What We're Looking For Essential: Experience using a CRM system (HubSpot preferred) Strong data segmentation and list management skills Experience building or supporting email campaigns Confident communicator (phone and email) Highly organised with strong attention to detail Understanding of GDPR and consent management Experience supporting B2B lead generation and pipeline processes Desirable: Experience with HubSpot Marketing Hub (workflows, forms, reporting) You'll Thrive If You Are: Proactive and solutions focused Commercially aware Analytical and improvement driven Collaborative with Sales and Marketing teams Reliable with strong follow through Why Join Us? You'll play a pivotal role in strengthening our sales pipeline and customer engagement strategy. This is a great opportunity for someone who wants ownership of CRM performance and direct impact on commercial growth. Scotmas Group Scotmas Group is headquartered in Kelso in the Scottish Borders. We are a world leader in hygiene protection and water treatment, developing and manufacturing products that protect against insect and water borne diseases around the world. We are a B Corporation certified company committed to high quality jobs, apprenticeships and community impact. Apply If you are interested in the position and would like to know more or apply to be part of this forward thinking organisation, please send a copy of your updated CV and a cover letter highlighting your skills and experience to .
Who Are We Comply is the leading provider of compliance SaaS and consulting services for the global financial services sector. With more than 5,000 clients and hundreds of employees across the globe, Comply empowers Chief Compliance Officers and their teams to proactively manage regulatory obligations, mitigate risk, and scale with efficiency and confidence. Comply serves thousands of global financial services clients including broker dealers, insurers, investment banks, private funds, RIAs, and wealth managers who rely on Comply offerings to power their compliance programs. To learn more about Comply, visit The Role The Customer Success Manager is passionate about developing customer relationships that promote retention and loyalty. Your role will be to work closely with customers to ensure they are satisfied with the services and to be an internal advocate for your book of business. At Comply, our customers' success is our success. We look to our Customer Success Managers to own driving value and outcomes for our customers in collaboration with our internal teams. This role includes responsibilities for Customer Success activities (e.g., adoption, advocacy, retention, etc.) and outcomes (e.g., renewals, up sell, etc.). Responsibilities Customer Relationship Management Own a portfolio of strategic accounts and serve as the central point of contact for day to day inquiries Proactively manage customer journeys from onboarding to renewal, ensuring continued alignment with business goals Establish executive level relationships with customer stakeholders to understand and influence broader organizational goals Influence customer lifetime value through increased product adoption, satisfaction and overall health Deliver regular business reviews to ensure customers are achieving - and recognizing - their intended outcomes Support revenue retention and growth through customer advocacy and reference ability Account Monitoring and Health Tracking Monitor customer health across usage, relationship quality and adoption metrics to mitigate churn risk and identify growth opportunities Use tools like Gainsight and Salesforce to manage customer health scores and maintain CRM data integrity Perform in depth analysis of account performance metrics and proactively develop mitigation or growth strategies Generate report and insights related to account status, customer success plans and usage metrics Escalation and Resolution Efficiency Lead critical issue resolution across departments for strategic or at risk accounts Anticipate possible friction points in the customer journey and implement preemptive solutions Champion systemic improvements by identifying recurring issues and influencing internal process enhancements Internal Collaboration Collaborate cross functionally with product, sales, onboarding and support teams to relay customer feedback and drive improvements Participate in internal account review meetings to align on customer strategies and success plans Update and contribute to team documentation, knowledge bases, and process improvements Partner with marketing on advocacy initiatives such as case studies and testimonials Renewal and Expansion Support Own the end to end renewal process, including forecasting, negotiation and close Lead commercial conversations around value realization, upsells, cross sells and expansion planning Align with sales on account growth strategy and influence commercial outcomes by demonstrating impact Prepare Quarterly Business Reviews and renewal discussions by consolidating relevant data and insights Skills and Qualifications 3+ years' experience in a Customer Success or Account Management role Financial services or compliance experience a plus Ability to manage influence through persuasion, negotiation, and consensus building Strong empathy for customers AND passion for revenue and growth Demonstrated ability to manage and see projects through with customers Analytical, organized, process oriented, and proactive mindset Demonstrated desire for continuous learning and improvement Enthusiastic and creative leader with the ability to inspire others Excellent communication, presentation, and problem solving skills To learn more about our values, mission and the wide range of perks offered to employees at Comply, visit Comply is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment. Applicants must be authorized to work for any employer in the United Kingdom. Currently, we are unable to sponsor or take over sponsorship of an employment Visa at this time. Comply is aware of scammers posing as Comply employees and extending job offers via direct messaging, texts and social media platforms. These are fraudulent and should be treated as such. To learn more about this, please review our Statement of Fraudulent Job Offers.
Mar 13, 2026
Full time
Who Are We Comply is the leading provider of compliance SaaS and consulting services for the global financial services sector. With more than 5,000 clients and hundreds of employees across the globe, Comply empowers Chief Compliance Officers and their teams to proactively manage regulatory obligations, mitigate risk, and scale with efficiency and confidence. Comply serves thousands of global financial services clients including broker dealers, insurers, investment banks, private funds, RIAs, and wealth managers who rely on Comply offerings to power their compliance programs. To learn more about Comply, visit The Role The Customer Success Manager is passionate about developing customer relationships that promote retention and loyalty. Your role will be to work closely with customers to ensure they are satisfied with the services and to be an internal advocate for your book of business. At Comply, our customers' success is our success. We look to our Customer Success Managers to own driving value and outcomes for our customers in collaboration with our internal teams. This role includes responsibilities for Customer Success activities (e.g., adoption, advocacy, retention, etc.) and outcomes (e.g., renewals, up sell, etc.). Responsibilities Customer Relationship Management Own a portfolio of strategic accounts and serve as the central point of contact for day to day inquiries Proactively manage customer journeys from onboarding to renewal, ensuring continued alignment with business goals Establish executive level relationships with customer stakeholders to understand and influence broader organizational goals Influence customer lifetime value through increased product adoption, satisfaction and overall health Deliver regular business reviews to ensure customers are achieving - and recognizing - their intended outcomes Support revenue retention and growth through customer advocacy and reference ability Account Monitoring and Health Tracking Monitor customer health across usage, relationship quality and adoption metrics to mitigate churn risk and identify growth opportunities Use tools like Gainsight and Salesforce to manage customer health scores and maintain CRM data integrity Perform in depth analysis of account performance metrics and proactively develop mitigation or growth strategies Generate report and insights related to account status, customer success plans and usage metrics Escalation and Resolution Efficiency Lead critical issue resolution across departments for strategic or at risk accounts Anticipate possible friction points in the customer journey and implement preemptive solutions Champion systemic improvements by identifying recurring issues and influencing internal process enhancements Internal Collaboration Collaborate cross functionally with product, sales, onboarding and support teams to relay customer feedback and drive improvements Participate in internal account review meetings to align on customer strategies and success plans Update and contribute to team documentation, knowledge bases, and process improvements Partner with marketing on advocacy initiatives such as case studies and testimonials Renewal and Expansion Support Own the end to end renewal process, including forecasting, negotiation and close Lead commercial conversations around value realization, upsells, cross sells and expansion planning Align with sales on account growth strategy and influence commercial outcomes by demonstrating impact Prepare Quarterly Business Reviews and renewal discussions by consolidating relevant data and insights Skills and Qualifications 3+ years' experience in a Customer Success or Account Management role Financial services or compliance experience a plus Ability to manage influence through persuasion, negotiation, and consensus building Strong empathy for customers AND passion for revenue and growth Demonstrated ability to manage and see projects through with customers Analytical, organized, process oriented, and proactive mindset Demonstrated desire for continuous learning and improvement Enthusiastic and creative leader with the ability to inspire others Excellent communication, presentation, and problem solving skills To learn more about our values, mission and the wide range of perks offered to employees at Comply, visit Comply is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment. Applicants must be authorized to work for any employer in the United Kingdom. Currently, we are unable to sponsor or take over sponsorship of an employment Visa at this time. Comply is aware of scammers posing as Comply employees and extending job offers via direct messaging, texts and social media platforms. These are fraudulent and should be treated as such. To learn more about this, please review our Statement of Fraudulent Job Offers.
Salary: £64,093 Contract: Permanent Location: London Hybrid, 2-3 days per week in Angel office Closing date: ASAP Benefits: 24-28 Days annual leave & option to buy/sell more, up to 5% pension contribution, Employee assistance programme, Life assurance cover, Health cash plan We are very excited to be looking for a Head of Philanthropy to join a national disability charity, supporting people with complex disabilities to live connected and included lives. With a new organisational strategy and recently implemented CRM system, the Head of Philanthropy will play a crucial role in shaping long-term philanthropic growth. Reporting to the Chief Fundraising & Marketing Officer, you will lead a talented team to develop an ambitious major donor programme, build a robust pipeline of high-value multi-year gifts, and create compelling propositions that inspire high-net-worth supporters. As a skilled communicator, you ll work effectively across a large and complex organisation, engaging senior stakeholders, ambassadors and donor networks to maximise opportunities and drive long-term impact for people with complex disabilities. To be successful as the Head of Philanthropy you will need: Significant experience delivering and transforming a major donor programme, including securing multi-year, high-value gifts. Strong strategic leadership skills, with experience developing and leading high-performing teams. Outstanding relationship-building abilities, with the confidence and communication skills to influence senior stakeholders and engage high-net-worth individuals effectively. If you would like to discuss this role with us, please contact us and quote the reference 2908JP Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency. If enough applications are received the charity reserve the right to end the application period sooner.
Mar 11, 2026
Full time
Salary: £64,093 Contract: Permanent Location: London Hybrid, 2-3 days per week in Angel office Closing date: ASAP Benefits: 24-28 Days annual leave & option to buy/sell more, up to 5% pension contribution, Employee assistance programme, Life assurance cover, Health cash plan We are very excited to be looking for a Head of Philanthropy to join a national disability charity, supporting people with complex disabilities to live connected and included lives. With a new organisational strategy and recently implemented CRM system, the Head of Philanthropy will play a crucial role in shaping long-term philanthropic growth. Reporting to the Chief Fundraising & Marketing Officer, you will lead a talented team to develop an ambitious major donor programme, build a robust pipeline of high-value multi-year gifts, and create compelling propositions that inspire high-net-worth supporters. As a skilled communicator, you ll work effectively across a large and complex organisation, engaging senior stakeholders, ambassadors and donor networks to maximise opportunities and drive long-term impact for people with complex disabilities. To be successful as the Head of Philanthropy you will need: Significant experience delivering and transforming a major donor programme, including securing multi-year, high-value gifts. Strong strategic leadership skills, with experience developing and leading high-performing teams. Outstanding relationship-building abilities, with the confidence and communication skills to influence senior stakeholders and engage high-net-worth individuals effectively. If you would like to discuss this role with us, please contact us and quote the reference 2908JP Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency. If enough applications are received the charity reserve the right to end the application period sooner.
Individual Giving & Engagement Manager We are seeking a strategic and creative Individual Giving & Engagement Manager to grow supporter income and deepen relationships with individuals passionate about protecting rainforests. Position: Individual Giving & Engagement Manager Salary: £36,000 per annum Location: Remote within the UK with occasional travel Hours: Full time Contract: Permanent Closing Date: 5:00pm on Thursday 2nd April 2026. (We reserve the right to close the role early should a suitable applicant be found) About the Role This role will lead the organisation's individual giving programme, developing strategies to attract, engage and retain supporters while increasing sustainable income. Working closely with the fundraising and communications teams, you will oversee multi-channel campaigns, supporter journeys and fundraising appeals. You will also manage a small team and use data insights to optimise performance and drive long term supporter engagement. Key responsibilities include: Leading the development and delivery of the individual giving strategy Managing campaigns across digital, social and supporter communications channels Growing income through regular giving, appeals, payroll giving and community fundraising Managing budgets, monitoring performance and analysing campaign results Collaborating with marketing and communications colleagues to deliver integrated campaigns Developing supporter journeys to improve acquisition, retention and lifetime value Line managing the Individual Giving Officer and ensuring excellent supporter care Maintaining accurate data and campaign records within the CRM system Ensuring fundraising activity complies with regulatory and governance requirements About You You will be an experienced individual giving fundraiser who enjoys combining creativity with data led decision making. You will bring: Experience growing an individual giving programme or supporter income stream Proven experience delivering multi-channel fundraising campaigns Strong analytical skills with the ability to interpret data and improve performance Excellent written communication and storytelling skills Experience managing budgets and monitoring fundraising results Confidence managing or mentoring team members Strong collaboration skills and the ability to work across teams About the Organisation This organisation works in partnership with Indigenous and local communities to protect rainforests and tackle the climate crisis. By supporting community led conservation and providing practical resources, they help protect vital ecosystems while strengthening resilience against environmental threats. Other roles you may have experience of could include; Individual Giving Manager, Supporter Engagement Manager, Fundraising Manager, Digital Fundraising Manager, Supporter Acquisition Manager, Individual Giving Lead. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Mar 10, 2026
Full time
Individual Giving & Engagement Manager We are seeking a strategic and creative Individual Giving & Engagement Manager to grow supporter income and deepen relationships with individuals passionate about protecting rainforests. Position: Individual Giving & Engagement Manager Salary: £36,000 per annum Location: Remote within the UK with occasional travel Hours: Full time Contract: Permanent Closing Date: 5:00pm on Thursday 2nd April 2026. (We reserve the right to close the role early should a suitable applicant be found) About the Role This role will lead the organisation's individual giving programme, developing strategies to attract, engage and retain supporters while increasing sustainable income. Working closely with the fundraising and communications teams, you will oversee multi-channel campaigns, supporter journeys and fundraising appeals. You will also manage a small team and use data insights to optimise performance and drive long term supporter engagement. Key responsibilities include: Leading the development and delivery of the individual giving strategy Managing campaigns across digital, social and supporter communications channels Growing income through regular giving, appeals, payroll giving and community fundraising Managing budgets, monitoring performance and analysing campaign results Collaborating with marketing and communications colleagues to deliver integrated campaigns Developing supporter journeys to improve acquisition, retention and lifetime value Line managing the Individual Giving Officer and ensuring excellent supporter care Maintaining accurate data and campaign records within the CRM system Ensuring fundraising activity complies with regulatory and governance requirements About You You will be an experienced individual giving fundraiser who enjoys combining creativity with data led decision making. You will bring: Experience growing an individual giving programme or supporter income stream Proven experience delivering multi-channel fundraising campaigns Strong analytical skills with the ability to interpret data and improve performance Excellent written communication and storytelling skills Experience managing budgets and monitoring fundraising results Confidence managing or mentoring team members Strong collaboration skills and the ability to work across teams About the Organisation This organisation works in partnership with Indigenous and local communities to protect rainforests and tackle the climate crisis. By supporting community led conservation and providing practical resources, they help protect vital ecosystems while strengthening resilience against environmental threats. Other roles you may have experience of could include; Individual Giving Manager, Supporter Engagement Manager, Fundraising Manager, Digital Fundraising Manager, Supporter Acquisition Manager, Individual Giving Lead. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Introduction The National House Project (NHP) supports Local Authorities to work with young people to give them the knowledge, skills and confidence to live connected and fulfilling lives. By developing a community of support, completing the House Project Programme and being able to make their house a home young people can look forward to a positive future. This is an exciting time to join NHP and we are seeking a skilled and experienced professional who can support our vision to ensure that young people leaving care live connected and fulfilling lives. Purpose of the Role Reporting to the Director of Partnerships, this newly created role offers the chance to support the delivery of our new Fundraising and Partnership Strategy () by helping to grow our community of supporters, increase individual digital giving and deepen engagement with corporate partners. We also welcome your ideas and experience in developing how we might approach digital fundraising. Working closely with the Director of Partnerships, this role will lead on community fundraising development and provide hands-on coordination of partnership activities, from employee volunteering and group sessions to corporate fundraising events and payroll giving. The role will also contribute to communications and marketing content. Key Responsibilities Corporate Partnerships and Engagement Support the Director of Partnerships in managing and delivering high-quality partnership activities, including: Organising employee volunteering sessions including mapping / tracking volunteer hours and activities (where possible) Organising and supporting group visits, insight events, and work experience placements (as needed) Work closely with NHP colleagues, Local House Project staff and partners to develop impactful partnership activities Fundraising activities and events organised by corporate partners Liaise with LHPs to coordinate partnership activity across different regions. Maintain accurate partnership records and activity tracking in NHP s CRM. Communications and Collaboration Work closely with the Business Support Administrator and Admin Team to create and share communications and marketing materials that promote partnership activities, volunteering, and fundraising opportunities. Support the preparation of partnership updates, impact stories, and social media content. Contribute to internal communications about partnership successes and learning. Support the rest of the NHP team from time to time, as required. Community Fundraising, Individual Giving and Supporter Engagement Plan, deliver and evaluate a calendar of community fundraising activities and events (third party) to build NHP s supporter base, ensuring income and engagement targets are met. (We plan to have 2 community fundraising events a year, and support those our corporate partners organise). Recruit, brief and support challenge event participants, fundraisers and corporate teams undertaking community activities. Develop toolkits and resources to empower supporters (fundraising packs, JustGiving Guides and risk assessments) Support the Business Support Administrator to manage the stock, ordering and distribution of fundraising materials to ensure event participants are equipped and engaged. Support the Director of Partnerships to lead the event logistics (registrations, supplier liaison, risk assessments, volunteer coordination, on the day delivery and post event follow up) Provide guidance, resources, and encouragement to individuals and groups fundraising on behalf of NHP. Support the development of our long-term individual goals (one-off donations and regular giving via our website) Coordinate fundraising communications, updates, and impact stories to strengthen donor engagement and retention. Track and evaluate community fundraising and individual giving performance and supporter feedback. Maintain accurate CRM records of donor giving/community fundraising Support with sharing best practice and resources that enable local teams to engage effectively with partners and supporters Find out more If you re excited by the opportunity to build something transformative , we d love to hear from you. We recently held a briefing session to provide more information about this role . You can watch the recording below: Passcode: Tkk%9$b How to Apply To apply, please submit your CV and cover letter via Charity Job detailing what skills, knowledge and experiences make you the best candidate for the role by 12pm Wednesday 8th April . We welcome applications from all backgrounds. If you require adjustments during the application or recruitment process, let us know. If you are care-experienced and meet all the essential requirements you will be guaranteed an interview. We do not accept unsolicited CVs from recruitment agencies. Interviews Shortlisted candidates will be invited to an in-person interview on the NHP Office in Crewe date to be confirmed. Further details will be provided to shortlisted candidates. Safeguarding Statement NHP is committed to protecting the well-being of young people. All staff must adhere to our safeguarding policies. General Requirements: Right to work in the UK, two professional references, and a DBS check.
Mar 10, 2026
Full time
Introduction The National House Project (NHP) supports Local Authorities to work with young people to give them the knowledge, skills and confidence to live connected and fulfilling lives. By developing a community of support, completing the House Project Programme and being able to make their house a home young people can look forward to a positive future. This is an exciting time to join NHP and we are seeking a skilled and experienced professional who can support our vision to ensure that young people leaving care live connected and fulfilling lives. Purpose of the Role Reporting to the Director of Partnerships, this newly created role offers the chance to support the delivery of our new Fundraising and Partnership Strategy () by helping to grow our community of supporters, increase individual digital giving and deepen engagement with corporate partners. We also welcome your ideas and experience in developing how we might approach digital fundraising. Working closely with the Director of Partnerships, this role will lead on community fundraising development and provide hands-on coordination of partnership activities, from employee volunteering and group sessions to corporate fundraising events and payroll giving. The role will also contribute to communications and marketing content. Key Responsibilities Corporate Partnerships and Engagement Support the Director of Partnerships in managing and delivering high-quality partnership activities, including: Organising employee volunteering sessions including mapping / tracking volunteer hours and activities (where possible) Organising and supporting group visits, insight events, and work experience placements (as needed) Work closely with NHP colleagues, Local House Project staff and partners to develop impactful partnership activities Fundraising activities and events organised by corporate partners Liaise with LHPs to coordinate partnership activity across different regions. Maintain accurate partnership records and activity tracking in NHP s CRM. Communications and Collaboration Work closely with the Business Support Administrator and Admin Team to create and share communications and marketing materials that promote partnership activities, volunteering, and fundraising opportunities. Support the preparation of partnership updates, impact stories, and social media content. Contribute to internal communications about partnership successes and learning. Support the rest of the NHP team from time to time, as required. Community Fundraising, Individual Giving and Supporter Engagement Plan, deliver and evaluate a calendar of community fundraising activities and events (third party) to build NHP s supporter base, ensuring income and engagement targets are met. (We plan to have 2 community fundraising events a year, and support those our corporate partners organise). Recruit, brief and support challenge event participants, fundraisers and corporate teams undertaking community activities. Develop toolkits and resources to empower supporters (fundraising packs, JustGiving Guides and risk assessments) Support the Business Support Administrator to manage the stock, ordering and distribution of fundraising materials to ensure event participants are equipped and engaged. Support the Director of Partnerships to lead the event logistics (registrations, supplier liaison, risk assessments, volunteer coordination, on the day delivery and post event follow up) Provide guidance, resources, and encouragement to individuals and groups fundraising on behalf of NHP. Support the development of our long-term individual goals (one-off donations and regular giving via our website) Coordinate fundraising communications, updates, and impact stories to strengthen donor engagement and retention. Track and evaluate community fundraising and individual giving performance and supporter feedback. Maintain accurate CRM records of donor giving/community fundraising Support with sharing best practice and resources that enable local teams to engage effectively with partners and supporters Find out more If you re excited by the opportunity to build something transformative , we d love to hear from you. We recently held a briefing session to provide more information about this role . You can watch the recording below: Passcode: Tkk%9$b How to Apply To apply, please submit your CV and cover letter via Charity Job detailing what skills, knowledge and experiences make you the best candidate for the role by 12pm Wednesday 8th April . We welcome applications from all backgrounds. If you require adjustments during the application or recruitment process, let us know. If you are care-experienced and meet all the essential requirements you will be guaranteed an interview. We do not accept unsolicited CVs from recruitment agencies. Interviews Shortlisted candidates will be invited to an in-person interview on the NHP Office in Crewe date to be confirmed. Further details will be provided to shortlisted candidates. Safeguarding Statement NHP is committed to protecting the well-being of young people. All staff must adhere to our safeguarding policies. General Requirements: Right to work in the UK, two professional references, and a DBS check.
Purpose of the Role The purpose of the Sales Account Manager is to build and maintain strong, long?lasting relationships with our partners across all reallymoving service areas, while actively driving new business acquisition through structured prospecting and outreach activity. As a leading comparison website for home?moving services, reallymoving is committed to delivering exceptional customer satisfaction and driving sustainable business growth. As a Sales Account Manager you will manage a varied portfolio of partner accounts spanning Surveying, Conveyancing, and Removal services, acting as the primary point of contact for all partner interactions, while spending approximately 50% of your time hunting for and onboarding new partners to expand our network and revenue base. Taking a holistic, cross?service approach, you will identify opportunities to enhance performance, strengthen partner retention, and drive revenue growth across the entire portfolio through both account development and proactive prospecting. The Sales Account Manager role is offered on a hybrid basis requiring a minimum of 2 days a week attendance at our office in central St Albans, a short walk from St Albans City station. Key Responsibilities Client Relationship Management: Build strong, long?lasting relationships across all partner service areas. Understanding Needs: Understand partners businesses and goals to deliver tailored, mutually beneficial solutions. Account Planning: Develop and execute account strategies to meet partner needs and revenue targets. Communication: Act as the primary contact for partner queries, issues, and escalations. Cross?sell & Upsell: Identify opportunities to expand partner use of services. Satisfaction: Monitor partner satisfaction and resolve issues proactively. Reporting: Provide regular performance reports and insights to drive improvement. Negotiation: Lead negotiations on renewals, pricing, and expanded services. Collaboration: Work closely with Marketing, Development, and Product teams. CRM Management: Keep accurate CRM records and activity logs. Prospecting: Research and engage prospective partners through calls, email, LinkedIn, and networking. New Business: Manage the full sales cycle from lead generation to onboarding. Sales Management: Maintain a strong, active pipeline of new opportunities. Closing & Stakeholder Management : Present solutions and close deals with senior decision?makers. Pipeline Performance: Track and optimise pipeline activity to meet revenue targets. Cross Department Support: Assist other departments to ensure a seamless partner and customer experience. What You Will Bring Minimum of 5 GCSEs (or equivalent). Strong sales acumen with proven relationship?building skills and confident communication across phone, email, and in person. Excellent written and verbal communication, with the ability to adapt to different audiences. High IT literacy, including Microsoft Office (Excel, Word, PowerPoint, Outlook). Able to quickly learn and use internal systems and CRM platforms (training provided). Exceptional attention to detail, organisation, and ability to manage multiple priorities. Professional, solution?focused approach to handling complaints or escalations. Confident working independently and managing a varied partner portfolio. Willing to travel for partner meetings when required. Interest in ecommerce, digital platforms, marketplaces, or online marketing. Experience in property, surveying, removals, or service-based environments desirable but not essential. Hands?on experience with sales/CRM tools (e.g., HubSpot, Pipedrive, LinkedIn Sales Navigator). Strong analytical skills with confidence interpreting performance and sales data. Proven ability to balance account management and new business development in a target?driven environment. Experience working in or alongside digital teams. Ability to demonstrate effective use of AI tools to enhance productivity and improve quality of output. Be comfortable working with our company values. Customer obsessed: We start with the customer and work backwards. Ambitious: We think long term, we think big, and we value calculated risk taking Humble: We are vocally self-critical and respectfully challenge others opinions United: We are one team We re people people: We care about our colleagues and the communities we live and work in Why Join Us Be part of a trusted, established brand in the home?moving industry, helping consumers make informed decisions through our market?leading comparison services. Make a real impact by shaping partner success across Surveying, Conveyancing, and Removals your work directly influences customer experience and business growth. Collaborative, supportive culture where ideas are encouraged, and your contribution is genuinely valued. Opportunities for development, with ongoing training, industry exposure, and the chance to broaden your expertise across multiple service areas. A dynamic, digital?first environment that embraces innovation and continuous improvement. Autonomy and trust, allowing you to manage your portfolio and build meaningful, long?term partner relationships. Work with a passionate team who care about what they do and are committed to delivering industry?leading service. Competitive salary, performance bonus and benefits package What to expect from our recruitment process. Virtual HR competency-based interview with HR Manager approx. 45-60 mins. Virtual or face to face interview with Head of Sales approx. 45- 60 mins. Final face-to-face interview with Head of Sales & Chief Growth Officer approx. 60-90 mins. Reallymoving is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We recognise the benefits of a diverse workforce which reflects the wider population and welcome applications from all sections of the community. Sadly, we are unable to sponsor employment visas at this time and therefore we can only accept applications from candidates with the permanent Right To Work in the UK or those with indefinite right to remain.
Mar 09, 2026
Full time
Purpose of the Role The purpose of the Sales Account Manager is to build and maintain strong, long?lasting relationships with our partners across all reallymoving service areas, while actively driving new business acquisition through structured prospecting and outreach activity. As a leading comparison website for home?moving services, reallymoving is committed to delivering exceptional customer satisfaction and driving sustainable business growth. As a Sales Account Manager you will manage a varied portfolio of partner accounts spanning Surveying, Conveyancing, and Removal services, acting as the primary point of contact for all partner interactions, while spending approximately 50% of your time hunting for and onboarding new partners to expand our network and revenue base. Taking a holistic, cross?service approach, you will identify opportunities to enhance performance, strengthen partner retention, and drive revenue growth across the entire portfolio through both account development and proactive prospecting. The Sales Account Manager role is offered on a hybrid basis requiring a minimum of 2 days a week attendance at our office in central St Albans, a short walk from St Albans City station. Key Responsibilities Client Relationship Management: Build strong, long?lasting relationships across all partner service areas. Understanding Needs: Understand partners businesses and goals to deliver tailored, mutually beneficial solutions. Account Planning: Develop and execute account strategies to meet partner needs and revenue targets. Communication: Act as the primary contact for partner queries, issues, and escalations. Cross?sell & Upsell: Identify opportunities to expand partner use of services. Satisfaction: Monitor partner satisfaction and resolve issues proactively. Reporting: Provide regular performance reports and insights to drive improvement. Negotiation: Lead negotiations on renewals, pricing, and expanded services. Collaboration: Work closely with Marketing, Development, and Product teams. CRM Management: Keep accurate CRM records and activity logs. Prospecting: Research and engage prospective partners through calls, email, LinkedIn, and networking. New Business: Manage the full sales cycle from lead generation to onboarding. Sales Management: Maintain a strong, active pipeline of new opportunities. Closing & Stakeholder Management : Present solutions and close deals with senior decision?makers. Pipeline Performance: Track and optimise pipeline activity to meet revenue targets. Cross Department Support: Assist other departments to ensure a seamless partner and customer experience. What You Will Bring Minimum of 5 GCSEs (or equivalent). Strong sales acumen with proven relationship?building skills and confident communication across phone, email, and in person. Excellent written and verbal communication, with the ability to adapt to different audiences. High IT literacy, including Microsoft Office (Excel, Word, PowerPoint, Outlook). Able to quickly learn and use internal systems and CRM platforms (training provided). Exceptional attention to detail, organisation, and ability to manage multiple priorities. Professional, solution?focused approach to handling complaints or escalations. Confident working independently and managing a varied partner portfolio. Willing to travel for partner meetings when required. Interest in ecommerce, digital platforms, marketplaces, or online marketing. Experience in property, surveying, removals, or service-based environments desirable but not essential. Hands?on experience with sales/CRM tools (e.g., HubSpot, Pipedrive, LinkedIn Sales Navigator). Strong analytical skills with confidence interpreting performance and sales data. Proven ability to balance account management and new business development in a target?driven environment. Experience working in or alongside digital teams. Ability to demonstrate effective use of AI tools to enhance productivity and improve quality of output. Be comfortable working with our company values. Customer obsessed: We start with the customer and work backwards. Ambitious: We think long term, we think big, and we value calculated risk taking Humble: We are vocally self-critical and respectfully challenge others opinions United: We are one team We re people people: We care about our colleagues and the communities we live and work in Why Join Us Be part of a trusted, established brand in the home?moving industry, helping consumers make informed decisions through our market?leading comparison services. Make a real impact by shaping partner success across Surveying, Conveyancing, and Removals your work directly influences customer experience and business growth. Collaborative, supportive culture where ideas are encouraged, and your contribution is genuinely valued. Opportunities for development, with ongoing training, industry exposure, and the chance to broaden your expertise across multiple service areas. A dynamic, digital?first environment that embraces innovation and continuous improvement. Autonomy and trust, allowing you to manage your portfolio and build meaningful, long?term partner relationships. Work with a passionate team who care about what they do and are committed to delivering industry?leading service. Competitive salary, performance bonus and benefits package What to expect from our recruitment process. Virtual HR competency-based interview with HR Manager approx. 45-60 mins. Virtual or face to face interview with Head of Sales approx. 45- 60 mins. Final face-to-face interview with Head of Sales & Chief Growth Officer approx. 60-90 mins. Reallymoving is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We recognise the benefits of a diverse workforce which reflects the wider population and welcome applications from all sections of the community. Sadly, we are unable to sponsor employment visas at this time and therefore we can only accept applications from candidates with the permanent Right To Work in the UK or those with indefinite right to remain.
Join a life saving crew The Northwest Air Ambulance Charity (NWAA) provides enhanced pre-hospital care needed to make a life changing difference. We provide emergency medical treatment when time is critical. As a Charity we have developed our service by embracing change which has enabled us to implement new and innovative ways of working and increase our impact on patient outcomes. We continuously look to develop our service to ensure we continue to change and save lives. JOB TITLE: Lottery Engagement Officer BASE: Knowsley/Barton Hybrid DEPARTMENT: Individual Giving - Lottery SALARY: £27,899 WORKING HOURS: 35 hours per week The advertised salary will be reviewed in April, with any potential increase considered. Overall purpose of the role This role focuses on retaining and engaging lottery supporters through excellent stewardship, effective communications, and cross-promotion of fundraising activities. It involves supporting day-to-day lottery operations, ensuring compliance, maintaining accurate supporter records, and using data insights to improve retention. Main duties and responsibilities Lead and maximise retention by designing and implementing effective supporter journeys, championing excellent stewardship of donors. With support from Lottery Manager, work collaboratively with the in-house marketing and comms team, and external PR agency, to ensure that PR opportunities associated with the Lottery are incorporated within the Charity's communications schedule and that appropriately branded marketing material is sourced. Assist in the management of day-to-day operations of the charity's gambling portfolio, including raffle by working collaboratively with the External Lottery Manager and other third-party suppliers to ensure timeframes and targets are met. Work closely with the other departments to effectively cross promote the full range of support activities that can be undertaken by lottery players, including other fundraising products such as the charity's community, events and corporate fundraising programmes, retail opportunities, donations (regular and one-off), gifts in wills, and volunteering. Collaborate across the organisation to maximise cross-promotion opportunities. Work closely with the CRM Manager and Supporter Engagement Manager to identify and implement improvements to working practices to drive efficiencies and improve supporter experience. Ensure the Charity CRM is up to date with supporter communications, and any changes to supporter preferences, and details and also actioning relevant updates such as self-exclusions. Assist with the administration of day-to-day operations of the lottery products, including research tasks and reporting, and be the point of contact for supporter queries. Use insight, data analysis, research and supporter feedback to shape product development and improve retention. With support from the Lottery Manager, ensure the lottery is fully compliant with the Gambling Act 2005, Gambling Commission guidance, and all relevant charity law. PERSON SPECIFICATION Experience Excellent stewardship and supporter engagement Data analysis and insight-driven decision making Demonstrated ability to work collaboratively across teams, which may be supported by experience in cross-functional roles or project management Experience in customer service or a charity environment, demonstrating strong communication and supporter engagement abilities Proven administrative and organisational experience Knowledge of compliance requirements, particularly relating to the Gambling Act 2005 and charity law Skills Administrative and organisational skills Compliance and attention to detail Skills or experience in data analysis, such as proficiency with CRM systems or data-driven decision making Strong communication and collaboration abilitiesCustomer service experience
Mar 09, 2026
Full time
Join a life saving crew The Northwest Air Ambulance Charity (NWAA) provides enhanced pre-hospital care needed to make a life changing difference. We provide emergency medical treatment when time is critical. As a Charity we have developed our service by embracing change which has enabled us to implement new and innovative ways of working and increase our impact on patient outcomes. We continuously look to develop our service to ensure we continue to change and save lives. JOB TITLE: Lottery Engagement Officer BASE: Knowsley/Barton Hybrid DEPARTMENT: Individual Giving - Lottery SALARY: £27,899 WORKING HOURS: 35 hours per week The advertised salary will be reviewed in April, with any potential increase considered. Overall purpose of the role This role focuses on retaining and engaging lottery supporters through excellent stewardship, effective communications, and cross-promotion of fundraising activities. It involves supporting day-to-day lottery operations, ensuring compliance, maintaining accurate supporter records, and using data insights to improve retention. Main duties and responsibilities Lead and maximise retention by designing and implementing effective supporter journeys, championing excellent stewardship of donors. With support from Lottery Manager, work collaboratively with the in-house marketing and comms team, and external PR agency, to ensure that PR opportunities associated with the Lottery are incorporated within the Charity's communications schedule and that appropriately branded marketing material is sourced. Assist in the management of day-to-day operations of the charity's gambling portfolio, including raffle by working collaboratively with the External Lottery Manager and other third-party suppliers to ensure timeframes and targets are met. Work closely with the other departments to effectively cross promote the full range of support activities that can be undertaken by lottery players, including other fundraising products such as the charity's community, events and corporate fundraising programmes, retail opportunities, donations (regular and one-off), gifts in wills, and volunteering. Collaborate across the organisation to maximise cross-promotion opportunities. Work closely with the CRM Manager and Supporter Engagement Manager to identify and implement improvements to working practices to drive efficiencies and improve supporter experience. Ensure the Charity CRM is up to date with supporter communications, and any changes to supporter preferences, and details and also actioning relevant updates such as self-exclusions. Assist with the administration of day-to-day operations of the lottery products, including research tasks and reporting, and be the point of contact for supporter queries. Use insight, data analysis, research and supporter feedback to shape product development and improve retention. With support from the Lottery Manager, ensure the lottery is fully compliant with the Gambling Act 2005, Gambling Commission guidance, and all relevant charity law. PERSON SPECIFICATION Experience Excellent stewardship and supporter engagement Data analysis and insight-driven decision making Demonstrated ability to work collaboratively across teams, which may be supported by experience in cross-functional roles or project management Experience in customer service or a charity environment, demonstrating strong communication and supporter engagement abilities Proven administrative and organisational experience Knowledge of compliance requirements, particularly relating to the Gambling Act 2005 and charity law Skills Administrative and organisational skills Compliance and attention to detail Skills or experience in data analysis, such as proficiency with CRM systems or data-driven decision making Strong communication and collaboration abilitiesCustomer service experience
Individual Giving & Engagement Manager We are seeking a strategic and creative Individual Giving & Engagement Manager to grow supporter income and deepen relationships with individuals passionate about protecting rainforests. Position: Individual Giving & Engagement Manager Salary: £36,000 per annum Location: Remote within the UK with occasional travel Hours: Full time Contract: Permanent Closing Date: 5:00pm on Thursday 2nd April 2026. (We reserve the right to close the role early should a suitable applicant be found) About the Role This role will lead the organisation s individual giving programme, developing strategies to attract, engage and retain supporters while increasing sustainable income. Working closely with the fundraising and communications teams, you will oversee multi-channel campaigns, supporter journeys and fundraising appeals. You will also manage a small team and use data insights to optimise performance and drive long term supporter engagement. Key responsibilities include: Leading the development and delivery of the individual giving strategy Managing campaigns across digital, social and supporter communications channels Growing income through regular giving, appeals, payroll giving and community fundraising Managing budgets, monitoring performance and analysing campaign results Collaborating with marketing and communications colleagues to deliver integrated campaigns Developing supporter journeys to improve acquisition, retention and lifetime value Line managing the Individual Giving Officer and ensuring excellent supporter care Maintaining accurate data and campaign records within the CRM system Ensuring fundraising activity complies with regulatory and governance requirements About You You will be an experienced individual giving fundraiser who enjoys combining creativity with data led decision making. You will bring: Experience growing an individual giving programme or supporter income stream Proven experience delivering multi-channel fundraising campaigns Strong analytical skills with the ability to interpret data and improve performance Excellent written communication and storytelling skills Experience managing budgets and monitoring fundraising results Confidence managing or mentoring team members Strong collaboration skills and the ability to work across teams About the Organisation This organisation works in partnership with Indigenous and local communities to protect rainforests and tackle the climate crisis. By supporting community led conservation and providing practical resources, they help protect vital ecosystems while strengthening resilience against environmental threats. Other roles you may have experience of could include; Individual Giving Manager, Supporter Engagement Manager, Fundraising Manager, Digital Fundraising Manager, Supporter Acquisition Manager, Individual Giving Lead. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Mar 06, 2026
Full time
Individual Giving & Engagement Manager We are seeking a strategic and creative Individual Giving & Engagement Manager to grow supporter income and deepen relationships with individuals passionate about protecting rainforests. Position: Individual Giving & Engagement Manager Salary: £36,000 per annum Location: Remote within the UK with occasional travel Hours: Full time Contract: Permanent Closing Date: 5:00pm on Thursday 2nd April 2026. (We reserve the right to close the role early should a suitable applicant be found) About the Role This role will lead the organisation s individual giving programme, developing strategies to attract, engage and retain supporters while increasing sustainable income. Working closely with the fundraising and communications teams, you will oversee multi-channel campaigns, supporter journeys and fundraising appeals. You will also manage a small team and use data insights to optimise performance and drive long term supporter engagement. Key responsibilities include: Leading the development and delivery of the individual giving strategy Managing campaigns across digital, social and supporter communications channels Growing income through regular giving, appeals, payroll giving and community fundraising Managing budgets, monitoring performance and analysing campaign results Collaborating with marketing and communications colleagues to deliver integrated campaigns Developing supporter journeys to improve acquisition, retention and lifetime value Line managing the Individual Giving Officer and ensuring excellent supporter care Maintaining accurate data and campaign records within the CRM system Ensuring fundraising activity complies with regulatory and governance requirements About You You will be an experienced individual giving fundraiser who enjoys combining creativity with data led decision making. You will bring: Experience growing an individual giving programme or supporter income stream Proven experience delivering multi-channel fundraising campaigns Strong analytical skills with the ability to interpret data and improve performance Excellent written communication and storytelling skills Experience managing budgets and monitoring fundraising results Confidence managing or mentoring team members Strong collaboration skills and the ability to work across teams About the Organisation This organisation works in partnership with Indigenous and local communities to protect rainforests and tackle the climate crisis. By supporting community led conservation and providing practical resources, they help protect vital ecosystems while strengthening resilience against environmental threats. Other roles you may have experience of could include; Individual Giving Manager, Supporter Engagement Manager, Fundraising Manager, Digital Fundraising Manager, Supporter Acquisition Manager, Individual Giving Lead. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Supporter Care and Engagement Fundraiser We are seeking a motivated and organised Supporter Care and Engagement Fundraiser to help deliver an outstanding supporter journey for a national children s charity. Position: Supporter Care and Engagement Fundraiser Salary: £27,285 per annum Location: Remote, with options to work from offices in Cornwall, Derbyshire or London Hours: Full time, flexible options may be available Contract: Permanent Closing Date: 17:00 on 20 March 2026 Early applications are encouraged as the organisation reserves the right to close the advert early should a suitable candidate be identified. About the Role This is a key frontline role within a driven and collaborative Fundraising and Communications team. You will play an essential part in delivering excellent supporter care, managing fundraising systems and strengthening engagement across the charity s growing supporter base. Working closely with the Supporter Engagement and Fundraising Manager, you will help deliver an ambitious fundraising strategy, ensuring supporters receive a positive, consistent and engaging experience at every touchpoint. Key responsibilities include: Acting as the first point of contact for supporter enquiries via phone, email and post Managing the fundraising inbox and responding to requests from individuals and organisations Processing and recording donations accurately, including Gift Aid compliance Supporting personalised acknowledgement and stewardship of donors Maintaining and updating the CRM system, including The Raiser s Edge Producing reports and supporting fundraising appeals through data segmentation and analysis Supporting individual fundraisers and challenge events participants Assisting with fundraising campaigns, appeals and donor events Contributing to the production of fundraising and marketing materials Identifying opportunities to improve systems and automate processes You will also support the wider day to day operations of the Fundraising and Communications function, ensuring efficiency and sustainability. About You You will be confident working with data and CRM systems and motivated by delivering excellent supporter experiences. You will bring: Excellent written and verbal communication skills Experience in fundraising, events, business development or supporter care Experience of working with a donor database, ideally The Raiser s Edge Strong organisational skills and the ability to manage multiple priorities Good IT skills including Microsoft Office A proactive and positive approach The ability to work collaboratively within a small team You will be highly motivated, compassionate and committed to providing a high quality service. A willingness to travel and work occasional evenings or weekends will be required. About the Organisation You will be joining a small but ambitious national children s charity that supports young people facing significant challenges. The organisation provides life changing opportunities that allow children to step away from daily pressures and build confidence for a brighter future. The team is friendly, collaborative and values driven, with a strong commitment to safeguarding, equality and reducing environmental impact. You may also have experience in areas such as; Fundraising Officer, Supporter Care Officer, Individual Giving Officer, Donor Care Executive, Fundraising Administrator, CRM Executive, Events Fundraiser, Challenge Events Officer, Development Officer, or Supporter Engagement Officer. If you feel you would be a strong fit for this role and share the organisation s values, we would welcome your application. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Mar 04, 2026
Full time
Supporter Care and Engagement Fundraiser We are seeking a motivated and organised Supporter Care and Engagement Fundraiser to help deliver an outstanding supporter journey for a national children s charity. Position: Supporter Care and Engagement Fundraiser Salary: £27,285 per annum Location: Remote, with options to work from offices in Cornwall, Derbyshire or London Hours: Full time, flexible options may be available Contract: Permanent Closing Date: 17:00 on 20 March 2026 Early applications are encouraged as the organisation reserves the right to close the advert early should a suitable candidate be identified. About the Role This is a key frontline role within a driven and collaborative Fundraising and Communications team. You will play an essential part in delivering excellent supporter care, managing fundraising systems and strengthening engagement across the charity s growing supporter base. Working closely with the Supporter Engagement and Fundraising Manager, you will help deliver an ambitious fundraising strategy, ensuring supporters receive a positive, consistent and engaging experience at every touchpoint. Key responsibilities include: Acting as the first point of contact for supporter enquiries via phone, email and post Managing the fundraising inbox and responding to requests from individuals and organisations Processing and recording donations accurately, including Gift Aid compliance Supporting personalised acknowledgement and stewardship of donors Maintaining and updating the CRM system, including The Raiser s Edge Producing reports and supporting fundraising appeals through data segmentation and analysis Supporting individual fundraisers and challenge events participants Assisting with fundraising campaigns, appeals and donor events Contributing to the production of fundraising and marketing materials Identifying opportunities to improve systems and automate processes You will also support the wider day to day operations of the Fundraising and Communications function, ensuring efficiency and sustainability. About You You will be confident working with data and CRM systems and motivated by delivering excellent supporter experiences. You will bring: Excellent written and verbal communication skills Experience in fundraising, events, business development or supporter care Experience of working with a donor database, ideally The Raiser s Edge Strong organisational skills and the ability to manage multiple priorities Good IT skills including Microsoft Office A proactive and positive approach The ability to work collaboratively within a small team You will be highly motivated, compassionate and committed to providing a high quality service. A willingness to travel and work occasional evenings or weekends will be required. About the Organisation You will be joining a small but ambitious national children s charity that supports young people facing significant challenges. The organisation provides life changing opportunities that allow children to step away from daily pressures and build confidence for a brighter future. The team is friendly, collaborative and values driven, with a strong commitment to safeguarding, equality and reducing environmental impact. You may also have experience in areas such as; Fundraising Officer, Supporter Care Officer, Individual Giving Officer, Donor Care Executive, Fundraising Administrator, CRM Executive, Events Fundraiser, Challenge Events Officer, Development Officer, or Supporter Engagement Officer. If you feel you would be a strong fit for this role and share the organisation s values, we would welcome your application. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
