Senior Marketing Performance Officer This role plays an important part in shaping how ARUK invests in marketing. By bringing together marketing campaign performance, audience insight and financial data, the role helps the organisation understand what is driving engagement, income and long-term supporter growth and where future marketing investment should be focused. This role is ideal for someone who enjoys using data and insight to answer the question: What s working in our marketing and how can we do more of it? The wider Marketing Planning team is responsible for ensuring ARUK s marketing activity is insight-led, strategically aligned and focused on delivering the greatest impact. This role is a key part of that function, helping ensure decisions are guided by evidence and performance insight. The Senior Marketing Performance Officer will help establish a clear and consistent view of marketing performance across the organisation, translating audience insight, campaign results and marketing data into actionable recommendations that shape future strategy. The role will help build ARUK s create a clear and consistent view of marketing performance across ARUK, enabling teams to understand what is driving audience engagement, income growth and long-term supporter value. This is a real opportunity to help build ARUK s marketing effectiveness capability from the ground up. The successful candidate will work closely with senior marketing leaders and gain exposure to strategic decision-making across marketing, fundraising and digital teams. Key Responsibilities: Marketing Effectiveness & Performance Measurement Develop a clear view of marketing performance across channels and campaigns Maintain the organisation s marketing single source of truth performance dashboard Identify opportunities to improve ROI and marketing effectiveness Audience Insight & Learning Working with the Senior Marketing Planning Manager, translate audience behaviour marketing insight into recommendations for marketing strategy Support campaign teams with message testing and audience understanding Maintain key audience insight resources such as YouGov crunch and manage use across the organisation Support the Head of Marketing Planning and Senior Marketing Planning Manager in ensuring all marketing activity is rooted firmly in audience needs and motivations. Data and Decision Support Work with product, CRM, Data and Finance teams to ensure accurate marketing reporting Identify gaps in insight or measurement and recommend future approaches Help teams embed a test-and-learn culture Stakeholder Engagement & Upskilling Present clear, insightful recommendations to senior leaders and campaign owners to guide investment and planning. Support training for teams on how to use insight, performance data and funnel metrics to improve campaign effectiveness. Champion a test-and-learn culture across the organisation. What Success Looks Like Teams understand what is driving marketing performance Campaign planning is informed by robust insight Marketing investment decisions are based on clear evidence ARUK has a consistent view of marketing performance across the organisation Help Strategic Marketing establish marketing effectiveness as a core capability within ARUK. Knowledge, skills and experience needed: Strong experience analysing marketing performance data across multiple channels (digital, brand, fundraising, PR, paid media etc.). Demonstrable experience designing or implementing measurement frameworks, dashboards, KPIs, or campaign reporting approaches. Experience working with audience insight (quantitative and qualitative) and translating this into practical recommendations for campaign planning or proposition development. Experience working with analytics, data, or CRM teams to extract, clean and interpret data into marketing strategy. Experience presenting insight and performance findings to senior stakeholders, with clear recommendations. Ability to interpret complex datasets, identify patterns, and turn evidence into actionable improvements. Highly analytical, with strong critical thinking and problem-solving skills Able to communicate complex information simply and compellingly. Curious, evidence-led mindset always seeking to understand what s working and why . Comfortable challenging constructively and influencing decision-making. High attention to detail and accuracy. Ability to plan and manage multiple insight or analysis workstreams simultaneously. Collaborative and proactive able to work closely with Fundraising, Digital, Insight, Brand, Comms and Data teams Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £36,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 19th April 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
Apr 11, 2026
Full time
Senior Marketing Performance Officer This role plays an important part in shaping how ARUK invests in marketing. By bringing together marketing campaign performance, audience insight and financial data, the role helps the organisation understand what is driving engagement, income and long-term supporter growth and where future marketing investment should be focused. This role is ideal for someone who enjoys using data and insight to answer the question: What s working in our marketing and how can we do more of it? The wider Marketing Planning team is responsible for ensuring ARUK s marketing activity is insight-led, strategically aligned and focused on delivering the greatest impact. This role is a key part of that function, helping ensure decisions are guided by evidence and performance insight. The Senior Marketing Performance Officer will help establish a clear and consistent view of marketing performance across the organisation, translating audience insight, campaign results and marketing data into actionable recommendations that shape future strategy. The role will help build ARUK s create a clear and consistent view of marketing performance across ARUK, enabling teams to understand what is driving audience engagement, income growth and long-term supporter value. This is a real opportunity to help build ARUK s marketing effectiveness capability from the ground up. The successful candidate will work closely with senior marketing leaders and gain exposure to strategic decision-making across marketing, fundraising and digital teams. Key Responsibilities: Marketing Effectiveness & Performance Measurement Develop a clear view of marketing performance across channels and campaigns Maintain the organisation s marketing single source of truth performance dashboard Identify opportunities to improve ROI and marketing effectiveness Audience Insight & Learning Working with the Senior Marketing Planning Manager, translate audience behaviour marketing insight into recommendations for marketing strategy Support campaign teams with message testing and audience understanding Maintain key audience insight resources such as YouGov crunch and manage use across the organisation Support the Head of Marketing Planning and Senior Marketing Planning Manager in ensuring all marketing activity is rooted firmly in audience needs and motivations. Data and Decision Support Work with product, CRM, Data and Finance teams to ensure accurate marketing reporting Identify gaps in insight or measurement and recommend future approaches Help teams embed a test-and-learn culture Stakeholder Engagement & Upskilling Present clear, insightful recommendations to senior leaders and campaign owners to guide investment and planning. Support training for teams on how to use insight, performance data and funnel metrics to improve campaign effectiveness. Champion a test-and-learn culture across the organisation. What Success Looks Like Teams understand what is driving marketing performance Campaign planning is informed by robust insight Marketing investment decisions are based on clear evidence ARUK has a consistent view of marketing performance across the organisation Help Strategic Marketing establish marketing effectiveness as a core capability within ARUK. Knowledge, skills and experience needed: Strong experience analysing marketing performance data across multiple channels (digital, brand, fundraising, PR, paid media etc.). Demonstrable experience designing or implementing measurement frameworks, dashboards, KPIs, or campaign reporting approaches. Experience working with audience insight (quantitative and qualitative) and translating this into practical recommendations for campaign planning or proposition development. Experience working with analytics, data, or CRM teams to extract, clean and interpret data into marketing strategy. Experience presenting insight and performance findings to senior stakeholders, with clear recommendations. Ability to interpret complex datasets, identify patterns, and turn evidence into actionable improvements. Highly analytical, with strong critical thinking and problem-solving skills Able to communicate complex information simply and compellingly. Curious, evidence-led mindset always seeking to understand what s working and why . Comfortable challenging constructively and influencing decision-making. High attention to detail and accuracy. Ability to plan and manage multiple insight or analysis workstreams simultaneously. Collaborative and proactive able to work closely with Fundraising, Digital, Insight, Brand, Comms and Data teams Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £36,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 19th April 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
Business Support Coordinator - Exeter page is loaded Business Support Coordinator - Exeterremote type: On Sitelocations: UK - Exeter - 19 Southernhay Easttime type: Full timeposted on: Posted 3 Days Agojob requisition id: JR101306 Who are we Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network. At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals.A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart . About The Role Knight Frank are looking to hire a Business Support Coordinator to join our Exeter Office!The Country Residential sales division are looking to recruit a Business Support Coordinator to assist with sales administration in the Exeter office. You will report into the Office Head, with day-to-day input from the Operations Coordinator. Key Responsibilities: Customer Experience Deliver an exceptional internal and external customer experience in every interaction. Manage inbound and outbound calls, greet clients, and gather accurate information. Coordinate external enquiries and office inboxes to arrange property visits. Maintain a tidy and professional office and reception area. Support the Office Head with customer experience initiatives and drive Net Promoter Score improvements. Advise clients on the wider Knight Frank services, including Commercial and Global teams. Sales Administration Provide high quality administrative support to the office team and wider business within agreed timeframes. Create and maintain contacts, property records and instructions in the in house CRM. Produce template letters, forms and sales documentation. Liaise with clients to obtain required documents. Maintain organised, up to date and compliant digital filing systems. Finance Generate sales invoices and credit notes. Support the team with expenses submissions when needed. Provide ad hoc support with timesheets and expenses for Saturday staff and Viewing Assistants. HSE, Facilities & Information Security Demonstrate working knowledge of ISO regulations and ensure office implementation. Uphold clear desk and clear screen policies. Follow storage, archiving and confidentiality protocols. Report security incidents to the Data Protection Officer and adhere to GDPR and IT security guidelines. Operations Act as a point of contact for troubleshooting system processes and procedures. Provide feedback to stakeholders on system and process performance. Collaborate with the wider business support community to assist other offices when required. Best Practice & Compliance Ensure adherence to internal and external compliance and best practice requirements. Maintain accurate and compliant property files. Support efforts to improve audit pass rates and drive continuous compliance improvements. Local Marketing Produce mailers, brochures, window cards and pitching materials. Arrange and EPCs, photos and floorplans. Update online property listings. Provide imagery and information for regional publications and central marketing campaigns. Support adherence to marketing, PR, brand and social media guidelines. What experience you will need: Ideally 2+ years' experience in operations, administration or a secretarial role (not essential) Proficiency in Microsoft Office applications Flexible, adaptable and cooperative approach Calm and professional under pressure Excellent standard of English grammar and spelling Strong attention to detail Self-motivated team playerCompetitive salaryPlease note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
Apr 10, 2026
Full time
Business Support Coordinator - Exeter page is loaded Business Support Coordinator - Exeterremote type: On Sitelocations: UK - Exeter - 19 Southernhay Easttime type: Full timeposted on: Posted 3 Days Agojob requisition id: JR101306 Who are we Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network. At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals.A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart . About The Role Knight Frank are looking to hire a Business Support Coordinator to join our Exeter Office!The Country Residential sales division are looking to recruit a Business Support Coordinator to assist with sales administration in the Exeter office. You will report into the Office Head, with day-to-day input from the Operations Coordinator. Key Responsibilities: Customer Experience Deliver an exceptional internal and external customer experience in every interaction. Manage inbound and outbound calls, greet clients, and gather accurate information. Coordinate external enquiries and office inboxes to arrange property visits. Maintain a tidy and professional office and reception area. Support the Office Head with customer experience initiatives and drive Net Promoter Score improvements. Advise clients on the wider Knight Frank services, including Commercial and Global teams. Sales Administration Provide high quality administrative support to the office team and wider business within agreed timeframes. Create and maintain contacts, property records and instructions in the in house CRM. Produce template letters, forms and sales documentation. Liaise with clients to obtain required documents. Maintain organised, up to date and compliant digital filing systems. Finance Generate sales invoices and credit notes. Support the team with expenses submissions when needed. Provide ad hoc support with timesheets and expenses for Saturday staff and Viewing Assistants. HSE, Facilities & Information Security Demonstrate working knowledge of ISO regulations and ensure office implementation. Uphold clear desk and clear screen policies. Follow storage, archiving and confidentiality protocols. Report security incidents to the Data Protection Officer and adhere to GDPR and IT security guidelines. Operations Act as a point of contact for troubleshooting system processes and procedures. Provide feedback to stakeholders on system and process performance. Collaborate with the wider business support community to assist other offices when required. Best Practice & Compliance Ensure adherence to internal and external compliance and best practice requirements. Maintain accurate and compliant property files. Support efforts to improve audit pass rates and drive continuous compliance improvements. Local Marketing Produce mailers, brochures, window cards and pitching materials. Arrange and EPCs, photos and floorplans. Update online property listings. Provide imagery and information for regional publications and central marketing campaigns. Support adherence to marketing, PR, brand and social media guidelines. What experience you will need: Ideally 2+ years' experience in operations, administration or a secretarial role (not essential) Proficiency in Microsoft Office applications Flexible, adaptable and cooperative approach Calm and professional under pressure Excellent standard of English grammar and spelling Strong attention to detail Self-motivated team playerCompetitive salaryPlease note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
The Role This role will be based in Information Technology Services (ITS), we are a customer-focused department servicing the Information Technology needs of Aberystwyth University. You will be required to demonstrate an excellent knowledge of Dynamics 365, Power Apps, Microsoft Fabric, Azzure Data Factory, Integrations, API's, Oracle Technologies and SQL. The CRM Developer / Integration Specialist will report to the Head of IT Applications and Development. They will be responsible for the development and support of function required to meet the needs for a Marketing focused Dynamics 365 CRM. They will be responsible for AU Dynamics 365 Environments, Power Platform development (Power Apps Portals, Model-Driven / Canvas Applications), Microsoft Dataverse, CRM forms, Azure Logic apps and Power Automate. The role will also entail managing the integrations across the range of university in-house developed applications including the Admission System (APEX Oracle), Clearing Application (APEX Oracle) and Gecko Event management. Integrations will be between the University's systems, and third party provided software both hosted on premise and cloud based. In this role, you will be required to line manage, support and train the Project Support Officer and a System Analyst / Developer currently working on the University CRM implementation, integrations and supporting applications. Based on your knowledge and expertise, you will create detailed specifications and with the support of your team to build the development solutions that most effectively meet the marketing CRM requirements of the university. You will be a creative, innovative thinker with outstanding problem-solving skills, able to learn quickly and adapt to new challenges. With a keen interest in new and emerging technologies, you are passionate about innovation and excited by the idea of bringing these within our mainstream usage. Your excellent written and oral communication enables you to present ideas clearly and effectively to colleagues, senior management and project partners. To make an informal enquiry, please contact Iola Hagen, Head of IT Applications and Development . Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 - 8 weeks of the closing date. What you'll do This job description is subject to review and amendment in the light of the changing needs of the University, to provide appropriate development opportunities and/or the addition of any other reasonable duties. Informal training will be provided through working with existing members of the Development team and using systems manuals and online training materials. CRM Development and Integration Liaise with users in Global Marketing and Recruitment (GMSR) to understand their specific requirements and work with them to design appropriate CRM and data integration solutions. Work within the AU Dynamics 365 Environments, Solutions, Journeys and Integrations. Work with and train the team to use Power Platform development (Power Apps Portals, Model-Driven/Canvas Applications), Microsoft Dataverse, Power Automate SharePoint. Work with and train other systems developers to agree data structures and user interfaces. Develop, test, document and support form integrations providing controlled data query and data input functionality. Knowledge of performing data integrations with Oracle technologies. Awareness of the bilingual nature for creating data input forms and reports. Develop additional web functionality using Oracle APEX. Develop, test, document, and support data processing functions to assist in maintaining accurate and reliable data in the CRM system and to support the exchange of such data between the CRM and other associated systems. Develop data migration strategies and support the transition to new systems. Responsible for taking forward new initiatives and ensuring best practice. Line management of the Project Support Officer and a System Analyst / Developer. Define the work required, set objectives, organise, and delegate work to reports according to their skills and abilities. Coordinate delivery of own and reports' work with other teams across the University. To ensure that all reports take part in the Effective Contribution Scheme (ECS) processes with clear objectives and smart targets for all team members. Engage all reports in the planning and delivery of work, ensuring a positive, flexible, and productive environment. Staff Management Technology Leadership To keep up to date with developments around the University's core business software to identify potential risks and opportunities relating to business practices and where appropriate make recommendations for future adoption of new systems. To foster excellent working relationships with staff in Faculties, academic and service departments at all levels to ensure Information Technology Services is providing well-supported technology that meets the needs of the business. To support and input into business cases for new digital initiatives for university committees and Executive team. Participate in the development and implementation of annual operational plans for the team. Write and deliver presentations, briefings or workshop sessions to staff, students or external bodies, taking account of the knowledge base of the participants and the complexity of the subject matter. Assist in developing training materials and delivering user training to support these systems. Liaise with external suppliers such as Gecko Engage and external consultants. To develop wide-ranging and specialist understanding of the theory and practice associated with the role and to keep this current. Project Delivery Ensure that projects and reports are delivered in line with Agile methodology. Ensure that the work and applications under their responsibility are delivering value through close alignment to business goals, frequent delivery, empowering staff, and close collaboration with the customer. To ensure effective project management is in place for all their and their reports' initiatives, working with external suppliers, stakeholders, students, and staff across the University to ensure projects are delivered on time, to budget, and meet the University's requirements. To establish and ensure that all their IT application development projects are delivered to the required standards.
Apr 10, 2026
Full time
The Role This role will be based in Information Technology Services (ITS), we are a customer-focused department servicing the Information Technology needs of Aberystwyth University. You will be required to demonstrate an excellent knowledge of Dynamics 365, Power Apps, Microsoft Fabric, Azzure Data Factory, Integrations, API's, Oracle Technologies and SQL. The CRM Developer / Integration Specialist will report to the Head of IT Applications and Development. They will be responsible for the development and support of function required to meet the needs for a Marketing focused Dynamics 365 CRM. They will be responsible for AU Dynamics 365 Environments, Power Platform development (Power Apps Portals, Model-Driven / Canvas Applications), Microsoft Dataverse, CRM forms, Azure Logic apps and Power Automate. The role will also entail managing the integrations across the range of university in-house developed applications including the Admission System (APEX Oracle), Clearing Application (APEX Oracle) and Gecko Event management. Integrations will be between the University's systems, and third party provided software both hosted on premise and cloud based. In this role, you will be required to line manage, support and train the Project Support Officer and a System Analyst / Developer currently working on the University CRM implementation, integrations and supporting applications. Based on your knowledge and expertise, you will create detailed specifications and with the support of your team to build the development solutions that most effectively meet the marketing CRM requirements of the university. You will be a creative, innovative thinker with outstanding problem-solving skills, able to learn quickly and adapt to new challenges. With a keen interest in new and emerging technologies, you are passionate about innovation and excited by the idea of bringing these within our mainstream usage. Your excellent written and oral communication enables you to present ideas clearly and effectively to colleagues, senior management and project partners. To make an informal enquiry, please contact Iola Hagen, Head of IT Applications and Development . Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 - 8 weeks of the closing date. What you'll do This job description is subject to review and amendment in the light of the changing needs of the University, to provide appropriate development opportunities and/or the addition of any other reasonable duties. Informal training will be provided through working with existing members of the Development team and using systems manuals and online training materials. CRM Development and Integration Liaise with users in Global Marketing and Recruitment (GMSR) to understand their specific requirements and work with them to design appropriate CRM and data integration solutions. Work within the AU Dynamics 365 Environments, Solutions, Journeys and Integrations. Work with and train the team to use Power Platform development (Power Apps Portals, Model-Driven/Canvas Applications), Microsoft Dataverse, Power Automate SharePoint. Work with and train other systems developers to agree data structures and user interfaces. Develop, test, document and support form integrations providing controlled data query and data input functionality. Knowledge of performing data integrations with Oracle technologies. Awareness of the bilingual nature for creating data input forms and reports. Develop additional web functionality using Oracle APEX. Develop, test, document, and support data processing functions to assist in maintaining accurate and reliable data in the CRM system and to support the exchange of such data between the CRM and other associated systems. Develop data migration strategies and support the transition to new systems. Responsible for taking forward new initiatives and ensuring best practice. Line management of the Project Support Officer and a System Analyst / Developer. Define the work required, set objectives, organise, and delegate work to reports according to their skills and abilities. Coordinate delivery of own and reports' work with other teams across the University. To ensure that all reports take part in the Effective Contribution Scheme (ECS) processes with clear objectives and smart targets for all team members. Engage all reports in the planning and delivery of work, ensuring a positive, flexible, and productive environment. Staff Management Technology Leadership To keep up to date with developments around the University's core business software to identify potential risks and opportunities relating to business practices and where appropriate make recommendations for future adoption of new systems. To foster excellent working relationships with staff in Faculties, academic and service departments at all levels to ensure Information Technology Services is providing well-supported technology that meets the needs of the business. To support and input into business cases for new digital initiatives for university committees and Executive team. Participate in the development and implementation of annual operational plans for the team. Write and deliver presentations, briefings or workshop sessions to staff, students or external bodies, taking account of the knowledge base of the participants and the complexity of the subject matter. Assist in developing training materials and delivering user training to support these systems. Liaise with external suppliers such as Gecko Engage and external consultants. To develop wide-ranging and specialist understanding of the theory and practice associated with the role and to keep this current. Project Delivery Ensure that projects and reports are delivered in line with Agile methodology. Ensure that the work and applications under their responsibility are delivering value through close alignment to business goals, frequent delivery, empowering staff, and close collaboration with the customer. To ensure effective project management is in place for all their and their reports' initiatives, working with external suppliers, stakeholders, students, and staff across the University to ensure projects are delivered on time, to budget, and meet the University's requirements. To establish and ensure that all their IT application development projects are delivered to the required standards.
Business Unit Analyst - Financial Sponsors page is loaded Business Unit Analyst - Financial Sponsorslocations: London, UKtime type: Full timeposted on: Posted Yesterdayjob requisition id: R3113 Business Unit: Financial Sponsor Coverage Group Industry: No Industry Overview Houlihan Lokey, Inc. (NYSE:HLI) is a leading global investment bank recognized for delivering independent strategic and financial advice to corporations, financial sponsors, and governments. With uniquely deep industry expertise, broad international reach, and a partnership approach rooted in trust, the firm provides innovative, integrated solutions across mergers and acquisitions, capital solutions, financial restructuring, and financial and valuation advisory. Our unmatched transaction volumes provide differentiated, data-driven perspectives that help our clients achieve their most critical goals. To learn more about Houlihan Lokey, please visit Financial Sponsors Coverage Group Houlihan Lokey's Financial Sponsors Group (FSG) is one of the broadest and deepest in the world, with 32 senior bankers dedicated to the sponsors community. Our international team provides coverage to more than 1,800 firms across the financial sponsor landscape, located in the United States, Europe and elsewhere. The group's mandate is to provide best-in-class advice to private equity firms, credit funds and other sources of alternative capital on mergers and acquisitions, restructurings, valuations and capital structures. Scope We are seeking an experienced candidate to join our Financial Sponsors team as a Business Unit Analyst in London. This role will support members of the Financial Sponsors Group as well as work with other product and industry groups at the firm. Responsibilities As a Business Unit Analyst, you will be responsible for: analyzing the financial performance of the group on a monthly and quarterly basis, analyzing the firm's level of success selling its different products to financial sponsors, preparing presentations for meetings with group heads and our Board of Directors, supporting various group initiatives including new product introductions and marketing programs, working with HL's internal data team to enhance reporting tools and management capabilities, ensuring data integrity and accuracy in all reporting and analysis, as well as monitor data enrichment practices, organizing the agenda for weekly group calls, which involves working closely with other groups within the firm, attending internal meetings and conference calls to support coverage officers, and preparing ad hoc reports, analyses, and marketing materials to support coverage officers.The environment at Houlihan Lokey is collegial and entrepreneurial, and as such, rewards Business Unit Analysts with substantial responsibility and interaction with senior-level professionals. Business Unit Analysts can expect substantial personal interaction one-on-one with Managing Directors and other senior-level bankers. Basic Qualifications Undergraduate degree or higher. At least two years of relevant experience in FS Operations, investment banking, corporate development, accounting, or consulting experience. Proficiency in Microsoft Excel and PowerPoint is required. Experience working with Customer Relationship Management systems. (CRMs) and Business Intelligence (BI) software is preferred. Demonstrated ability to work cooperatively with all levels of staff. Ability to professionally represent the FSG team in internal meetings. with the support groups (primarily internal data teams). Strong analytical abilities. Strong organizational and time management skills. Excellent verbal and written communication skills. Exceptional work ethic. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other characteristic protected by law.
Apr 10, 2026
Full time
Business Unit Analyst - Financial Sponsors page is loaded Business Unit Analyst - Financial Sponsorslocations: London, UKtime type: Full timeposted on: Posted Yesterdayjob requisition id: R3113 Business Unit: Financial Sponsor Coverage Group Industry: No Industry Overview Houlihan Lokey, Inc. (NYSE:HLI) is a leading global investment bank recognized for delivering independent strategic and financial advice to corporations, financial sponsors, and governments. With uniquely deep industry expertise, broad international reach, and a partnership approach rooted in trust, the firm provides innovative, integrated solutions across mergers and acquisitions, capital solutions, financial restructuring, and financial and valuation advisory. Our unmatched transaction volumes provide differentiated, data-driven perspectives that help our clients achieve their most critical goals. To learn more about Houlihan Lokey, please visit Financial Sponsors Coverage Group Houlihan Lokey's Financial Sponsors Group (FSG) is one of the broadest and deepest in the world, with 32 senior bankers dedicated to the sponsors community. Our international team provides coverage to more than 1,800 firms across the financial sponsor landscape, located in the United States, Europe and elsewhere. The group's mandate is to provide best-in-class advice to private equity firms, credit funds and other sources of alternative capital on mergers and acquisitions, restructurings, valuations and capital structures. Scope We are seeking an experienced candidate to join our Financial Sponsors team as a Business Unit Analyst in London. This role will support members of the Financial Sponsors Group as well as work with other product and industry groups at the firm. Responsibilities As a Business Unit Analyst, you will be responsible for: analyzing the financial performance of the group on a monthly and quarterly basis, analyzing the firm's level of success selling its different products to financial sponsors, preparing presentations for meetings with group heads and our Board of Directors, supporting various group initiatives including new product introductions and marketing programs, working with HL's internal data team to enhance reporting tools and management capabilities, ensuring data integrity and accuracy in all reporting and analysis, as well as monitor data enrichment practices, organizing the agenda for weekly group calls, which involves working closely with other groups within the firm, attending internal meetings and conference calls to support coverage officers, and preparing ad hoc reports, analyses, and marketing materials to support coverage officers.The environment at Houlihan Lokey is collegial and entrepreneurial, and as such, rewards Business Unit Analysts with substantial responsibility and interaction with senior-level professionals. Business Unit Analysts can expect substantial personal interaction one-on-one with Managing Directors and other senior-level bankers. Basic Qualifications Undergraduate degree or higher. At least two years of relevant experience in FS Operations, investment banking, corporate development, accounting, or consulting experience. Proficiency in Microsoft Excel and PowerPoint is required. Experience working with Customer Relationship Management systems. (CRMs) and Business Intelligence (BI) software is preferred. Demonstrated ability to work cooperatively with all levels of staff. Ability to professionally represent the FSG team in internal meetings. with the support groups (primarily internal data teams). Strong analytical abilities. Strong organizational and time management skills. Excellent verbal and written communication skills. Exceptional work ethic. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other characteristic protected by law.
Harris Hill is recruiting a Corporate Membership Officer on behalf of an international membership organisation working on global water and environmental challenges. Location: London (hybrid) Salary: up to £37515 Benefits: Pension, private medical insurance, travel insurance and generous annual leave This is a commercially focused role combining new business development (60%) with account management (40%) , managing relationships with corporate and academic members and driving new partnerships and income. Key responsibilities: Manage and grow a portfolio of corporate and university members Deliver the full membership lifecycle from prospecting to renewal Secure new members, sponsorships and commercial opportunities Maintain a strong sales pipeline and meet income targets Work closely with internal teams and represent the organisation at events About you: Proven experience in B2B sales and account management Strong communication and relationship-building skills Confident working with senior stakeholders CRM experience (Salesforce desirable) Organised, proactive and commercially minded Experience in a membership body, charity or international organisation is desirable. This is an exciting opportunity for a confident and commercially minded account manager to join a mission-led organisation with a truly global footprint. If this sounds like you and you re keen to hear more, please send your CV to . Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Apr 10, 2026
Full time
Harris Hill is recruiting a Corporate Membership Officer on behalf of an international membership organisation working on global water and environmental challenges. Location: London (hybrid) Salary: up to £37515 Benefits: Pension, private medical insurance, travel insurance and generous annual leave This is a commercially focused role combining new business development (60%) with account management (40%) , managing relationships with corporate and academic members and driving new partnerships and income. Key responsibilities: Manage and grow a portfolio of corporate and university members Deliver the full membership lifecycle from prospecting to renewal Secure new members, sponsorships and commercial opportunities Maintain a strong sales pipeline and meet income targets Work closely with internal teams and represent the organisation at events About you: Proven experience in B2B sales and account management Strong communication and relationship-building skills Confident working with senior stakeholders CRM experience (Salesforce desirable) Organised, proactive and commercially minded Experience in a membership body, charity or international organisation is desirable. This is an exciting opportunity for a confident and commercially minded account manager to join a mission-led organisation with a truly global footprint. If this sounds like you and you re keen to hear more, please send your CV to . Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Harris Hill is delighted to be working with a global, values-led charity to recruit a Database Officer to join their Development team. Working just 1 day a week in the London office, this is a permanent role, working with a brilliant charity. This is a fantastic opportunity for a detail-oriented and proactive individual to play a key role in supporting fundraising and engagement activity through effective data management. Working closely with the Data & Appeals Manager, you will help maintain and develop the organisation s CRM system, ensuring data integrity, accuracy, and compliance with GDPR. You will be responsible for processing and reconciling donations, running reports and data selections for campaigns, supporting email and direct marketing activity, and providing guidance to colleagues on best practice use of the database. The role also involves regular data audits, handling large datasets, and collaborating with internal teams and external agencies. The successful candidate will have: Strong experience working with CRM systems (ideally Raiser s Edge), Advanced Excel skills, and a high level of accuracy and attention to detail. Strong working knowledge of using MS Excel formulae and functions, such as Lookups, Conditional Formatting, Pivot Tables, removal of duplicates and calculus Experience running and building queries to obtain targeted data selections, including exporting of relevant data for direct mail appeals and reports Experience of working with large data sets, including undertaking data manipulation, importing of data, cleaning and interrogating data Experience of importing clean data into Raiser s Edge is highly desirable. Proficient in data entry processes with strong understanding of best practice including GDPR, data confidentiality etc You will be an excellent communicator, able to build effective working relationships, and comfortable managing multiple priorities in a fast-paced environment. If you are looking to apply your data skills in a role that supports impactful, international work, we would love to hear from you. Hybrid- Central London office (Shoreditch). Minimum 1 day per week in the office (Monday), and you can be in more if you enjoy being in the office. Salary £33,000 £35,000, along with a competitive benefits package. Full-time, permanent role Closing date: Firm closing date of Thursday 23 rd April, however, please get in touch now to find out more. Apply now to Harris Hill. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Apr 08, 2026
Full time
Harris Hill is delighted to be working with a global, values-led charity to recruit a Database Officer to join their Development team. Working just 1 day a week in the London office, this is a permanent role, working with a brilliant charity. This is a fantastic opportunity for a detail-oriented and proactive individual to play a key role in supporting fundraising and engagement activity through effective data management. Working closely with the Data & Appeals Manager, you will help maintain and develop the organisation s CRM system, ensuring data integrity, accuracy, and compliance with GDPR. You will be responsible for processing and reconciling donations, running reports and data selections for campaigns, supporting email and direct marketing activity, and providing guidance to colleagues on best practice use of the database. The role also involves regular data audits, handling large datasets, and collaborating with internal teams and external agencies. The successful candidate will have: Strong experience working with CRM systems (ideally Raiser s Edge), Advanced Excel skills, and a high level of accuracy and attention to detail. Strong working knowledge of using MS Excel formulae and functions, such as Lookups, Conditional Formatting, Pivot Tables, removal of duplicates and calculus Experience running and building queries to obtain targeted data selections, including exporting of relevant data for direct mail appeals and reports Experience of working with large data sets, including undertaking data manipulation, importing of data, cleaning and interrogating data Experience of importing clean data into Raiser s Edge is highly desirable. Proficient in data entry processes with strong understanding of best practice including GDPR, data confidentiality etc You will be an excellent communicator, able to build effective working relationships, and comfortable managing multiple priorities in a fast-paced environment. If you are looking to apply your data skills in a role that supports impactful, international work, we would love to hear from you. Hybrid- Central London office (Shoreditch). Minimum 1 day per week in the office (Monday), and you can be in more if you enjoy being in the office. Salary £33,000 £35,000, along with a competitive benefits package. Full-time, permanent role Closing date: Firm closing date of Thursday 23 rd April, however, please get in touch now to find out more. Apply now to Harris Hill. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Ready to step into a role where your skills drive growth, impact, and real change? Love connecting people with growth opportunities? Be part of a team that transforms leadership across the UK s health and care system! This is a great opportunity to join a purpose-led health and care charity as their Recruitment Officer , supporting the growth of impactful leadership and organisational development programmes across the UK health and care system. This role would suit someone who enjoys building trusted relationships, nurturing enquiries into confirmed bookings, and being at the heart of a thoughtful, high-quality participant experience from first contact through to onboarding. If you have previous experience in participant recruitment, admissions, membership engagement or programme coordination - particularly within a membership, charitable or public service setting - this could be the role for you! Role: R ecruitment Officer (Programmes) Organisation Type: Health and care charity Salary/Rate: £23 £26 per hour Working Arrangements: Hybrid 2 days per week in London office Employment Type: Temporary position Hours: Full time 35 hours per week Duration : 3 - 6 months approx Closing Date: CVs are being reviewed on a rolling basis early applications encouraged! The Role: As the Participant Engagement Lead , you ll play a central part in growing enrolment across my client s leadership development programmes. You will lead the full participant recruitment journey, from initial enquiry through to onboarding, ensuring a thoughtful, high-quality experience for every prospective participant. Your responsibilities will include: Acting as the primary point of contact for prospective participants across open programmes Proactively nurturing enquiries and guiding individuals through to enrolment Managing the full application and admissions cycle using a new system Coordinating virtual interviews and communicating outcomes promptly Overseeing onboarding, invoicing, ticketing and participant communications Maintaining accurate recruitment metrics and reporting against targets Collaborating with marketing colleagues to align campaigns with recruitment goals Contributing to promotional messaging and ensuring programme information is accurate across channels Working closely with programme leads to ensure seamless handover from recruitment to delivery Identifying opportunities to streamline and enhance recruitment processes About You: You ll bring experience in recruitment, participant engagement, membership, admissions or programme-focused roles, with a track record of guiding enquiries through to successful enrolment while balancing relationship-building with achieving targets. You ll also have: Experience handling high-volume enquiries with professionalism and responsiveness Strong organisational skills and the ability to manage multiple workflows simultaneously Confidence with data, reporting, budgeting and forecasting Excellent written and verbal communication, with a warm and persuasive tone Strong CRM/database experience and high attention to accuracy A collaborative approach and the ability to work cross-functionally A proactive, solutions-focused mindset and comfort working in a changing environment Experience within health, social care, leadership development or mission-led organisations would be advantageous, but not essential. Why Apply? This is a genuinely pivotal role within a respected and purpose-driven organisation working to improve health and care outcomes across the UK. You ll have the chance to shape a new recruitment approach, build meaningful relationships with professionals committed to improving public services, and contribute directly to the growth of a leadership development portfolio with national impact. If you re motivated by achieving targets, delivering excellent customer experience and making a difference through people development, this is a role where your impact will be seen and felt. Interested? CVs are being reviewed on a rolling basis early applications are encouraged. Apply now to be part of a mission-led organisation dedicated to strengthening leadership across the UK health and care system. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Apr 08, 2026
Seasonal
Ready to step into a role where your skills drive growth, impact, and real change? Love connecting people with growth opportunities? Be part of a team that transforms leadership across the UK s health and care system! This is a great opportunity to join a purpose-led health and care charity as their Recruitment Officer , supporting the growth of impactful leadership and organisational development programmes across the UK health and care system. This role would suit someone who enjoys building trusted relationships, nurturing enquiries into confirmed bookings, and being at the heart of a thoughtful, high-quality participant experience from first contact through to onboarding. If you have previous experience in participant recruitment, admissions, membership engagement or programme coordination - particularly within a membership, charitable or public service setting - this could be the role for you! Role: R ecruitment Officer (Programmes) Organisation Type: Health and care charity Salary/Rate: £23 £26 per hour Working Arrangements: Hybrid 2 days per week in London office Employment Type: Temporary position Hours: Full time 35 hours per week Duration : 3 - 6 months approx Closing Date: CVs are being reviewed on a rolling basis early applications encouraged! The Role: As the Participant Engagement Lead , you ll play a central part in growing enrolment across my client s leadership development programmes. You will lead the full participant recruitment journey, from initial enquiry through to onboarding, ensuring a thoughtful, high-quality experience for every prospective participant. Your responsibilities will include: Acting as the primary point of contact for prospective participants across open programmes Proactively nurturing enquiries and guiding individuals through to enrolment Managing the full application and admissions cycle using a new system Coordinating virtual interviews and communicating outcomes promptly Overseeing onboarding, invoicing, ticketing and participant communications Maintaining accurate recruitment metrics and reporting against targets Collaborating with marketing colleagues to align campaigns with recruitment goals Contributing to promotional messaging and ensuring programme information is accurate across channels Working closely with programme leads to ensure seamless handover from recruitment to delivery Identifying opportunities to streamline and enhance recruitment processes About You: You ll bring experience in recruitment, participant engagement, membership, admissions or programme-focused roles, with a track record of guiding enquiries through to successful enrolment while balancing relationship-building with achieving targets. You ll also have: Experience handling high-volume enquiries with professionalism and responsiveness Strong organisational skills and the ability to manage multiple workflows simultaneously Confidence with data, reporting, budgeting and forecasting Excellent written and verbal communication, with a warm and persuasive tone Strong CRM/database experience and high attention to accuracy A collaborative approach and the ability to work cross-functionally A proactive, solutions-focused mindset and comfort working in a changing environment Experience within health, social care, leadership development or mission-led organisations would be advantageous, but not essential. Why Apply? This is a genuinely pivotal role within a respected and purpose-driven organisation working to improve health and care outcomes across the UK. You ll have the chance to shape a new recruitment approach, build meaningful relationships with professionals committed to improving public services, and contribute directly to the growth of a leadership development portfolio with national impact. If you re motivated by achieving targets, delivering excellent customer experience and making a difference through people development, this is a role where your impact will be seen and felt. Interested? CVs are being reviewed on a rolling basis early applications are encouraged. Apply now to be part of a mission-led organisation dedicated to strengthening leadership across the UK health and care system. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Support Services Officer Rebuilding Futures Fund Location: Hybrid Salary: FTE £24,000 £26,500 (£13.19 to £14.56 per hour) Role Status: 21 hours per week Closing Date: 5 May 2026 Location: Minimum of 2 days per week from our office in Stroud, Gloucestershire; Preferably working Monday to Thursday but can be discussed at interview Are you a motivated, forward-thinking person with the ability to provide high quality administrative support We are looking for a Support Services Officer to work alongside our nurse team to provide administrative support, with a particular focus on managing financial assistance delivered through the Rebuilding Futures Fund. As a centre of expertise for after-care and support, we have established a successful Rebuilding Futures Fund (RFF), providing financial, practical and emotional support to people of all ages affected by meningitis across the UK. About the Job This role includes a wide range of administrative tasks working with financial systems, maintaining accurate database records, coordinating the ordering of goods and services, and liaising with a variety of stakeholders. You will also communicate directly with individuals and families who have been impacted by meningitis. We are looking for someone who is organised, detail oriented, flexible, and able to demonstrate empathy and compassion for those we support. Administration: Act as the primary point of contact for RFF-related work, both internally and externally, liaising with the nurse team regarding decisions and agreed actions. Provide administrative assistance to the Information and Support Team across all areas of service delivery. Contribute to the development and delivery of the RFF, including creating and refining processes and procedures. Process all RFF applications, including conducting initial assessments. Coordinate the ongoing distribution and monitoring of financial awards. Support the marketing and promotion of the RFF, including maintaining website content and developing case studies. Prepare financial and activity reports in advance of monthly RFF panel meetings. Organise and attend monthly panel meetings and produce accurate minutes. Conduct desk research and gather information to support the ongoing development of the Rebuilding Futures Fund. Ensure compliance with Meningitis Now policies and procedures, including data protection requirements. Carry out other administrative duties as requested by the Helpline and Information Manager. Data Management: Follow detailed Salesforce processes and procedures to a high standard of accuracy. Produce data and reporting relating to the Rebuilding Futures Fund. Ensure accurate records are kept for all RFF activities in line with data protection policies. Communication: Communicate sensitively and professionally with applicants, Therapists, suppliers, and other stakeholders. Liaise with the Support Team regarding application processing and supporter enquiries. Share regular updates across the wider organisation on RFF activity and outcomes. What We're Looking For Essential Selection Criteria: Significant experience in an administrative role with strong IT capability. Experience using a Customer Relationship Management (CRM) database Salesforce or equivalent. Experience producing activity and financial reports. Experience developing and implementing administrative processes and procedures. Proficiency with Microsoft Office, including Excel. Essential Skills: Self motivated, able to work independently and as part of a team. Excellent written skills, numeracy, and reporting ability. Strong communication skills with the ability to work sensitively with a diverse range of people. Ability to handle confidential information with discretion and empathy. Strong time-management skills, able to meet multiple deadlines and manage competing priorities. High level of accuracy and attention to detail. Excellent organisational and planning skills. Ability to manage a variety of tasks simultaneously. Comfortable discussing sensitive or difficult topics with people affected by meningitis. Desirable Selection Criteria: Experience administering a financial assistance programme. Experience working within a support based service. Ready to Apply Please apply by completing the application form on our HR system you will be redirected on clicking apply. Please note that due to using an anonymised recruitment process, only responses to the application questions will be used for shortlisting. If you choose to upload a CV or covering letter, this information won't be seen until after shortlisting has been completed. Closing date for applications: 9am, Tuesday, 5 May 2026 Interviews: Tuesday, 12 May 2026 Note: Meningitis Now reserve the right to close this advert early or extend it depending on the number of sufficient applications received. If you are interested, please apply as soon as possible.
Apr 07, 2026
Full time
Support Services Officer Rebuilding Futures Fund Location: Hybrid Salary: FTE £24,000 £26,500 (£13.19 to £14.56 per hour) Role Status: 21 hours per week Closing Date: 5 May 2026 Location: Minimum of 2 days per week from our office in Stroud, Gloucestershire; Preferably working Monday to Thursday but can be discussed at interview Are you a motivated, forward-thinking person with the ability to provide high quality administrative support We are looking for a Support Services Officer to work alongside our nurse team to provide administrative support, with a particular focus on managing financial assistance delivered through the Rebuilding Futures Fund. As a centre of expertise for after-care and support, we have established a successful Rebuilding Futures Fund (RFF), providing financial, practical and emotional support to people of all ages affected by meningitis across the UK. About the Job This role includes a wide range of administrative tasks working with financial systems, maintaining accurate database records, coordinating the ordering of goods and services, and liaising with a variety of stakeholders. You will also communicate directly with individuals and families who have been impacted by meningitis. We are looking for someone who is organised, detail oriented, flexible, and able to demonstrate empathy and compassion for those we support. Administration: Act as the primary point of contact for RFF-related work, both internally and externally, liaising with the nurse team regarding decisions and agreed actions. Provide administrative assistance to the Information and Support Team across all areas of service delivery. Contribute to the development and delivery of the RFF, including creating and refining processes and procedures. Process all RFF applications, including conducting initial assessments. Coordinate the ongoing distribution and monitoring of financial awards. Support the marketing and promotion of the RFF, including maintaining website content and developing case studies. Prepare financial and activity reports in advance of monthly RFF panel meetings. Organise and attend monthly panel meetings and produce accurate minutes. Conduct desk research and gather information to support the ongoing development of the Rebuilding Futures Fund. Ensure compliance with Meningitis Now policies and procedures, including data protection requirements. Carry out other administrative duties as requested by the Helpline and Information Manager. Data Management: Follow detailed Salesforce processes and procedures to a high standard of accuracy. Produce data and reporting relating to the Rebuilding Futures Fund. Ensure accurate records are kept for all RFF activities in line with data protection policies. Communication: Communicate sensitively and professionally with applicants, Therapists, suppliers, and other stakeholders. Liaise with the Support Team regarding application processing and supporter enquiries. Share regular updates across the wider organisation on RFF activity and outcomes. What We're Looking For Essential Selection Criteria: Significant experience in an administrative role with strong IT capability. Experience using a Customer Relationship Management (CRM) database Salesforce or equivalent. Experience producing activity and financial reports. Experience developing and implementing administrative processes and procedures. Proficiency with Microsoft Office, including Excel. Essential Skills: Self motivated, able to work independently and as part of a team. Excellent written skills, numeracy, and reporting ability. Strong communication skills with the ability to work sensitively with a diverse range of people. Ability to handle confidential information with discretion and empathy. Strong time-management skills, able to meet multiple deadlines and manage competing priorities. High level of accuracy and attention to detail. Excellent organisational and planning skills. Ability to manage a variety of tasks simultaneously. Comfortable discussing sensitive or difficult topics with people affected by meningitis. Desirable Selection Criteria: Experience administering a financial assistance programme. Experience working within a support based service. Ready to Apply Please apply by completing the application form on our HR system you will be redirected on clicking apply. Please note that due to using an anonymised recruitment process, only responses to the application questions will be used for shortlisting. If you choose to upload a CV or covering letter, this information won't be seen until after shortlisting has been completed. Closing date for applications: 9am, Tuesday, 5 May 2026 Interviews: Tuesday, 12 May 2026 Note: Meningitis Now reserve the right to close this advert early or extend it depending on the number of sufficient applications received. If you are interested, please apply as soon as possible.
Support Services Officer Rebuilding Futures Fund Location: Hybrid Salary: FTE £24,000 £26,500 (£13.19 to £14.56 per hour) Role Status: 21 hours per week Closing Date: 5 May 2026 Location: Minimum of 2 days per week from our office in Stroud, Gloucestershire; Preferably working Monday to Thursday but can be discussed at interview Are you a motivated, forward-thinking person with the ability to provide high quality administrative support? We are looking for a Support Services Officer to work alongside our nurse team to provide administrative support, with a particular focus on managing financial assistance delivered through the Rebuilding Futures Fund. As a centre of expertise for after-care and support, we have established a successful Rebuilding Futures Fund (RFF), providing financial, practical and emotional support to people of all ages affected by meningitis across the UK. About the Job This role includes a wide range of administrative tasks working with financial systems, maintaining accurate database records, coordinating the ordering of goods and services, and liaising with a variety of stakeholders. You will also communicate directly with individuals and families who have been impacted by meningitis. We are looking for someone who is organised, detail oriented, flexible, and able to demonstrate empathy and compassion for those we support. Administration: Act as the primary point of contact for RFF-related work, both internally and externally, liaising with the nurse team regarding decisions and agreed actions. Provide administrative assistance to the Information and Support Team across all areas of service delivery. Contribute to the development and delivery of the RFF, including creating and refining processes and procedures. Process all RFF applications, including conducting initial assessments. Coordinate the ongoing distribution and monitoring of financial awards. Support the marketing and promotion of the RFF, including maintaining website content and developing case studies. Prepare financial and activity reports in advance of monthly RFF panel meetings. Organise and attend monthly panel meetings and produce accurate minutes. Conduct desk research and gather information to support the ongoing development of the Rebuilding Futures Fund. Ensure compliance with Meningitis Now policies and procedures, including data protection requirements. Carry out other administrative duties as requested by the Helpline and Information Manager. Data Management: Follow detailed Salesforce processes and procedures to a high standard of accuracy. Produce data and reporting relating to the Rebuilding Futures Fund. Ensure accurate records are kept for all RFF activities in line with data protection policies. Communication: Communicate sensitively and professionally with applicants, Therapists, suppliers, and other stakeholders. Liaise with the Support Team regarding application processing and supporter enquiries. Share regular updates across the wider organisation on RFF activity and outcomes. What We're Looking For Essential Selection Criteria: Significant experience in an administrative role with strong IT capability. Experience using a Customer Relationship Management (CRM) database Salesforce or equivalent. Experience producing activity and financial reports. Experience developing and implementing administrative processes and procedures. Proficiency with Microsoft Office, including Excel. Essential Skills: Self motivated, able to work independently and as part of a team. Excellent written skills, numeracy, and reporting ability. Strong communication skills with the ability to work sensitively with a diverse range of people. Ability to handle confidential information with discretion and empathy. Strong time-management skills, able to meet multiple deadlines and manage competing priorities. High level of accuracy and attention to detail. Excellent organisational and planning skills. Ability to manage a variety of tasks simultaneously. Comfortable discussing sensitive or difficult topics with people affected by meningitis. Desirable Selection Criteria: Experience administering a financial assistance programme. Experience working within a support based service. Ready to Apply? Please apply by completing the application form on our HR system you will be redirected on clicking apply. Please note that due to using an anonymised recruitment process, only responses to the application questions will be used for shortlisting. If you choose to upload a CV or covering letter, this information won't be seen until after shortlisting has been completed. Closing date for applications: 9am, Tuesday, 5 May 2026 Interviews: Tuesday, 12 May 2026 Note: Meningitis Now reserve the right to close this advert early or extend it depending on the number of sufficient applications received. If you are interested, please apply as soon as possible.
Apr 07, 2026
Full time
Support Services Officer Rebuilding Futures Fund Location: Hybrid Salary: FTE £24,000 £26,500 (£13.19 to £14.56 per hour) Role Status: 21 hours per week Closing Date: 5 May 2026 Location: Minimum of 2 days per week from our office in Stroud, Gloucestershire; Preferably working Monday to Thursday but can be discussed at interview Are you a motivated, forward-thinking person with the ability to provide high quality administrative support? We are looking for a Support Services Officer to work alongside our nurse team to provide administrative support, with a particular focus on managing financial assistance delivered through the Rebuilding Futures Fund. As a centre of expertise for after-care and support, we have established a successful Rebuilding Futures Fund (RFF), providing financial, practical and emotional support to people of all ages affected by meningitis across the UK. About the Job This role includes a wide range of administrative tasks working with financial systems, maintaining accurate database records, coordinating the ordering of goods and services, and liaising with a variety of stakeholders. You will also communicate directly with individuals and families who have been impacted by meningitis. We are looking for someone who is organised, detail oriented, flexible, and able to demonstrate empathy and compassion for those we support. Administration: Act as the primary point of contact for RFF-related work, both internally and externally, liaising with the nurse team regarding decisions and agreed actions. Provide administrative assistance to the Information and Support Team across all areas of service delivery. Contribute to the development and delivery of the RFF, including creating and refining processes and procedures. Process all RFF applications, including conducting initial assessments. Coordinate the ongoing distribution and monitoring of financial awards. Support the marketing and promotion of the RFF, including maintaining website content and developing case studies. Prepare financial and activity reports in advance of monthly RFF panel meetings. Organise and attend monthly panel meetings and produce accurate minutes. Conduct desk research and gather information to support the ongoing development of the Rebuilding Futures Fund. Ensure compliance with Meningitis Now policies and procedures, including data protection requirements. Carry out other administrative duties as requested by the Helpline and Information Manager. Data Management: Follow detailed Salesforce processes and procedures to a high standard of accuracy. Produce data and reporting relating to the Rebuilding Futures Fund. Ensure accurate records are kept for all RFF activities in line with data protection policies. Communication: Communicate sensitively and professionally with applicants, Therapists, suppliers, and other stakeholders. Liaise with the Support Team regarding application processing and supporter enquiries. Share regular updates across the wider organisation on RFF activity and outcomes. What We're Looking For Essential Selection Criteria: Significant experience in an administrative role with strong IT capability. Experience using a Customer Relationship Management (CRM) database Salesforce or equivalent. Experience producing activity and financial reports. Experience developing and implementing administrative processes and procedures. Proficiency with Microsoft Office, including Excel. Essential Skills: Self motivated, able to work independently and as part of a team. Excellent written skills, numeracy, and reporting ability. Strong communication skills with the ability to work sensitively with a diverse range of people. Ability to handle confidential information with discretion and empathy. Strong time-management skills, able to meet multiple deadlines and manage competing priorities. High level of accuracy and attention to detail. Excellent organisational and planning skills. Ability to manage a variety of tasks simultaneously. Comfortable discussing sensitive or difficult topics with people affected by meningitis. Desirable Selection Criteria: Experience administering a financial assistance programme. Experience working within a support based service. Ready to Apply? Please apply by completing the application form on our HR system you will be redirected on clicking apply. Please note that due to using an anonymised recruitment process, only responses to the application questions will be used for shortlisting. If you choose to upload a CV or covering letter, this information won't be seen until after shortlisting has been completed. Closing date for applications: 9am, Tuesday, 5 May 2026 Interviews: Tuesday, 12 May 2026 Note: Meningitis Now reserve the right to close this advert early or extend it depending on the number of sufficient applications received. If you are interested, please apply as soon as possible.
Ready to step into a role where your skills drive growth, impact, and real change? Love connecting people with growth opportunities? Be part of a team that transforms leadership across the UK's health and care system!This is a great opportunity to join a purpose-led health and care charity as their Recruitment Officer , supporting the growth of impactful leadership and organisational development programmes across the UK health and care system.This role would suit someone who enjoys building trusted relationships, nurturing enquiries into confirmed bookings, and being at the heart of a thoughtful, high-quality participant experience from first contact through to onboarding.If you have previous experience in participant recruitment, admissions, membership engagement or programme coordination - particularly within a membership, charitable or public service setting - this could be the role for you! Role: R ecruitment Officer (Programmes) Organisation Type: Health and care charity Salary/Rate: £23 - £26 per hour Working Arrangements: Hybrid - 2 days per week in London office Employment Type: Temporary position Hours: Full time 35 hours per week Duration : 3 - 6 months approx Closing Date: CVs are being reviewed on a rolling basis - early applications encouraged! The Role: As the Participant Engagement Lead , you'll play a central part in growing enrolment across my client's leadership development programmes. You will lead the full participant recruitment journey, from initial enquiry through to onboarding, ensuring a thoughtful, high-quality experience for every prospective participant. Your responsibilities will include: Acting as the primary point of contact for prospective participants across open programmes Proactively nurturing enquiries and guiding individuals through to enrolment Managing the full application and admissions cycle using a new system Coordinating virtual interviews and communicating outcomes promptly Overseeing onboarding, invoicing, ticketing and participant communications Maintaining accurate recruitment metrics and reporting against targets Collaborating with marketing colleagues to align campaigns with recruitment goals Contributing to promotional messaging and ensuring programme information is accurate across channels Working closely with programme leads to ensure seamless handover from recruitment to delivery Identifying opportunities to streamline and enhance recruitment processes About You: You'll bring experience in recruitment, participant engagement, membership, admissions or programme-focused roles, with a track record of guiding enquiries through to successful enrolment while balancing relationship-building with achieving targets. You'll also have: Experience handling high-volume enquiries with professionalism and responsiveness Strong organisational skills and the ability to manage multiple workflows simultaneously Confidence with data, reporting, budgeting and forecasting Excellent written and verbal communication, with a warm and persuasive tone Strong CRM/database experience and high attention to accuracy A collaborative approach and the ability to work cross-functionally A proactive, solutions-focused mindset and comfort working in a changing environment Experience within health, social care, leadership development or mission-led organisations would be advantageous, but not essential. Why Apply? This is a genuinely pivotal role within a respected and purpose-driven organisation working to improve health and care outcomes across the UK. You'll have the chance to shape a new recruitment approach, build meaningful relationships with professionals committed to improving public services, and contribute directly to the growth of a leadership development portfolio with national impact.If you're motivated by achieving targets, delivering excellent customer experience and making a difference through people development, this is a role where your impact will be seen and felt. Interested? CVs are being reviewed on a rolling basis - early applications are encouraged.Apply now to be part of a mission-led organisation dedicated to strengthening leadership across the UK health and care system.We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Apr 03, 2026
Seasonal
Ready to step into a role where your skills drive growth, impact, and real change? Love connecting people with growth opportunities? Be part of a team that transforms leadership across the UK's health and care system!This is a great opportunity to join a purpose-led health and care charity as their Recruitment Officer , supporting the growth of impactful leadership and organisational development programmes across the UK health and care system.This role would suit someone who enjoys building trusted relationships, nurturing enquiries into confirmed bookings, and being at the heart of a thoughtful, high-quality participant experience from first contact through to onboarding.If you have previous experience in participant recruitment, admissions, membership engagement or programme coordination - particularly within a membership, charitable or public service setting - this could be the role for you! Role: R ecruitment Officer (Programmes) Organisation Type: Health and care charity Salary/Rate: £23 - £26 per hour Working Arrangements: Hybrid - 2 days per week in London office Employment Type: Temporary position Hours: Full time 35 hours per week Duration : 3 - 6 months approx Closing Date: CVs are being reviewed on a rolling basis - early applications encouraged! The Role: As the Participant Engagement Lead , you'll play a central part in growing enrolment across my client's leadership development programmes. You will lead the full participant recruitment journey, from initial enquiry through to onboarding, ensuring a thoughtful, high-quality experience for every prospective participant. Your responsibilities will include: Acting as the primary point of contact for prospective participants across open programmes Proactively nurturing enquiries and guiding individuals through to enrolment Managing the full application and admissions cycle using a new system Coordinating virtual interviews and communicating outcomes promptly Overseeing onboarding, invoicing, ticketing and participant communications Maintaining accurate recruitment metrics and reporting against targets Collaborating with marketing colleagues to align campaigns with recruitment goals Contributing to promotional messaging and ensuring programme information is accurate across channels Working closely with programme leads to ensure seamless handover from recruitment to delivery Identifying opportunities to streamline and enhance recruitment processes About You: You'll bring experience in recruitment, participant engagement, membership, admissions or programme-focused roles, with a track record of guiding enquiries through to successful enrolment while balancing relationship-building with achieving targets. You'll also have: Experience handling high-volume enquiries with professionalism and responsiveness Strong organisational skills and the ability to manage multiple workflows simultaneously Confidence with data, reporting, budgeting and forecasting Excellent written and verbal communication, with a warm and persuasive tone Strong CRM/database experience and high attention to accuracy A collaborative approach and the ability to work cross-functionally A proactive, solutions-focused mindset and comfort working in a changing environment Experience within health, social care, leadership development or mission-led organisations would be advantageous, but not essential. Why Apply? This is a genuinely pivotal role within a respected and purpose-driven organisation working to improve health and care outcomes across the UK. You'll have the chance to shape a new recruitment approach, build meaningful relationships with professionals committed to improving public services, and contribute directly to the growth of a leadership development portfolio with national impact.If you're motivated by achieving targets, delivering excellent customer experience and making a difference through people development, this is a role where your impact will be seen and felt. Interested? CVs are being reviewed on a rolling basis - early applications are encouraged.Apply now to be part of a mission-led organisation dedicated to strengthening leadership across the UK health and care system.We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Job Description Job Title - Director of Marketing, Communications and Audiences. Contract and Hours - Permanent, part time, minimum of 3 days and up to 4 days per week. 0.6 - 0.8 / 21.75 - 29 hours per week (full time 36.25 hours per week). To commence as soon as possible from June 2026 onwards. A typical working day is 9.15-5.30pm, including a lunch break (unpaid). We support flexible working and part-time arrangements where it is appropriate for the role. We promote hybrid working with three days per week worked at our office and gallery for full-time staff, and two days per week office and gallery working for part-time staff. Wednesday is a whole team office and gallery day when staff meetings take place. Salary - £65,000 to £70,000 gross per annum based on full-time working, equating to: £39,000 - £42,000 gross per annum based on part-time working 3 days per week, £52,000- £56,000 gross per annum based on part-time working 4 days per week. Location - Crafts Council Office and Gallery is based on the Pentonville Road in Islington, London, with some hybrid / home working. Reporting to - Executive Director. Managing - Senior Website & Digital Manager, Editor, Senior Salesforce Administrator and working collaboratively with Digital Marketing Officer. Working Closely With - Executive Team, Project Leads and external partners. About Us Crafts Council is the national charity for craft. We believe craft has the power to transform lives - enriching everyday experience, inspiring creativity, strengthening communities and expanding opportunity. We champion craft in all its forms: supporting makers and creative businesses, bringing craft education into schools, and shaping how the sector is represented nationally and internationally. As our audiences grow and our work evolves, we are looking for a strategic marketing and communications leader to help shape how we listen, learn and tell the story of craft today. About the Role The Director of Marketing, Communications & Audiences will lead our marketing, communications and audience development strategy. We are looking for an exceptional candidate who can help the organisation interpret insight, articulate a confident narrative and strengthen our public presence. Working closely with the Executive Director and senior leadership team, you will ensure that insight drawn from audiences, makers, members, programmes and partners informs: how we position craft nationally and internationally how we grow and engage our audiences how we strengthen our influence across the cultural and creative sectors You will lead a small but talented team and work across the organisation to build clarity, confidence and collaboration around our communications and audience strategies. At a pivotal moment for the organisation and the wider craft ecology, the Marketing, Communications & AudiencesDirector will ensure that insight drawn from audiences, makers, members, programmes, partners and data is actively interpreted and translated into clear narrative, confident positioning and effective engagement. Marketing and communications at Crafts Council are not only about promotion and growth. They are also key mechanisms through which the organisation listens, learns and shapes its influence. This is a strategic leadership role suited to someone who combines strong marketing expertise with curiosity, analytical thinking and an instinct for organisational narrative. Role Focus This role combines strategic marketing leadership, organisational insight and audience development. You will: Strengthen Crafts Council's brand, voice and public presence, ensuring that all activity is aligned with organisational EDI commitments Lead integrated marketing, communications and audience strategies Ensure insight from audiences, members and partners informs organisational thinking Build the organisation's ability to interpret and use insight effectively Support income growth across membership, fundraising, partnerships and commercial activity, including venue hire Core Responsibilities Organisational Insight & Sense-Making Act as a steward for organisational insight, ensuring that learning from across programmes, audiences, membership, CRM and partnerships is connected and interpreted. You will help establish a rhythm of reflection and analysis that enables the organisation to identify patterns, clarify priorities and strengthen strategic decision-making. Working closely with senior colleagues, you will translate insight into clear narrative, positioning and implications for action. Brand, Marketing & Communications Strategy Lead an integrated marketing and communications strategy that strengthens Crafts Council's brand and supports organisational priorities. You will ensure communications are clear, confident and distinctive, with a tone that reflects Crafts Council's values: pioneering, playful and open. You will oversee brand consistency across digital platforms, campaigns, publications, partnerships and media activity. Audience Growth Lead the development of audience strategies that deepen engagement with priority communities including makers, educators, members, young people and the wider public. You will shape audience journeys across digital platforms, membership programmes and organisational activity, ensuring approaches are inclusive, insight-driven and aligned with our Equality, Diversity and Inclusion commitments. You will track KPIs, monitor campaign performance and produce reports that evaluate activity against targets, and adjust strategies based on analysis. Team Leadership & Capability Provide leadership and direction for the Marketing, Communications & Audiences team. You will ensure alignment between content, digital, CRM and audience insight, while supporting colleagues to develop skills, confidence and collaboration across the organisation. Reputation, Profile & Advocacy Strengthen Crafts Council's national and international profile through clear messaging, confident storytelling and strategic partnerships. You will oversee PR activity and ensure the organisation's narrative is active, consistent and aligned with wider sector conversations. Build and maintain relationships with external partners, media and cultural collaborators to extend reach and grow new audiences. Support the development team to activate partnerships and collaborations that require marketing support. Performance, Insight & Resource Management Oversee budgets, performance frameworks and evaluation across marketing & communications. Collaborate with Director of Programmes to ensure reporting and evaluation meet needs of Crafts Council and major funder Arts Council England. You will ensure that data and insight guide decision-making and that resources are prioritised for maximum strategic impact. Working with senior colleagues, you will ensure marketing activity supports income-related targets on membership growth, fundraising, sponsorship and partnerships and commercial performance. Who We're Looking For We are looking for a strategic marketing and communications leader who combines creativity with analytical thinking and enjoys helping organisations make sense of complex information. You will bring the ability to connect insight, narrative and strategy, helping Crafts Council articulate its role clearly and confidently in a changing cultural landscape. You will likely have experience working within the cultural, creative or mission-led sectors and a strong interest in creativity and craft. You will be familiar with mixed income models and understand how marketing can drive the growth of mission-led income. You will bring: Significant experience leading marketing, communications or audience strategies Strong understanding of digital ecosystems, audience journeys and insight-led marketing Experience working with data, CRM systems and audience segmentation A track record of developing brand narrative and organisational positioning Experience working with media, PR or strategic partnerships Experience leading and supporting teams The ability to synthesise complex information and translate it into clear messages Strong collaborative instincts and the ability to work across organisational boundaries Values You will demonstrate alignment with Crafts Council's values: Pioneering - exploring new ideas and possibilities Open - welcoming diverse perspectives and voices Playful - embracing curiosity and creativity Active - making things happen Collaborative - working together to achieve more General Uphold a strong commitment to accessibility, equity and social justice Contribute to a positive culture of collaboration and continuous improvement Comply with all Crafts Council policies, including GDPR and safeguarding Promote the highest level of audience, visitor and stakeholder experience Undertake any duties reasonably required for the role How to Apply Please provide a CV . click apply for full job details
Apr 02, 2026
Full time
Job Description Job Title - Director of Marketing, Communications and Audiences. Contract and Hours - Permanent, part time, minimum of 3 days and up to 4 days per week. 0.6 - 0.8 / 21.75 - 29 hours per week (full time 36.25 hours per week). To commence as soon as possible from June 2026 onwards. A typical working day is 9.15-5.30pm, including a lunch break (unpaid). We support flexible working and part-time arrangements where it is appropriate for the role. We promote hybrid working with three days per week worked at our office and gallery for full-time staff, and two days per week office and gallery working for part-time staff. Wednesday is a whole team office and gallery day when staff meetings take place. Salary - £65,000 to £70,000 gross per annum based on full-time working, equating to: £39,000 - £42,000 gross per annum based on part-time working 3 days per week, £52,000- £56,000 gross per annum based on part-time working 4 days per week. Location - Crafts Council Office and Gallery is based on the Pentonville Road in Islington, London, with some hybrid / home working. Reporting to - Executive Director. Managing - Senior Website & Digital Manager, Editor, Senior Salesforce Administrator and working collaboratively with Digital Marketing Officer. Working Closely With - Executive Team, Project Leads and external partners. About Us Crafts Council is the national charity for craft. We believe craft has the power to transform lives - enriching everyday experience, inspiring creativity, strengthening communities and expanding opportunity. We champion craft in all its forms: supporting makers and creative businesses, bringing craft education into schools, and shaping how the sector is represented nationally and internationally. As our audiences grow and our work evolves, we are looking for a strategic marketing and communications leader to help shape how we listen, learn and tell the story of craft today. About the Role The Director of Marketing, Communications & Audiences will lead our marketing, communications and audience development strategy. We are looking for an exceptional candidate who can help the organisation interpret insight, articulate a confident narrative and strengthen our public presence. Working closely with the Executive Director and senior leadership team, you will ensure that insight drawn from audiences, makers, members, programmes and partners informs: how we position craft nationally and internationally how we grow and engage our audiences how we strengthen our influence across the cultural and creative sectors You will lead a small but talented team and work across the organisation to build clarity, confidence and collaboration around our communications and audience strategies. At a pivotal moment for the organisation and the wider craft ecology, the Marketing, Communications & AudiencesDirector will ensure that insight drawn from audiences, makers, members, programmes, partners and data is actively interpreted and translated into clear narrative, confident positioning and effective engagement. Marketing and communications at Crafts Council are not only about promotion and growth. They are also key mechanisms through which the organisation listens, learns and shapes its influence. This is a strategic leadership role suited to someone who combines strong marketing expertise with curiosity, analytical thinking and an instinct for organisational narrative. Role Focus This role combines strategic marketing leadership, organisational insight and audience development. You will: Strengthen Crafts Council's brand, voice and public presence, ensuring that all activity is aligned with organisational EDI commitments Lead integrated marketing, communications and audience strategies Ensure insight from audiences, members and partners informs organisational thinking Build the organisation's ability to interpret and use insight effectively Support income growth across membership, fundraising, partnerships and commercial activity, including venue hire Core Responsibilities Organisational Insight & Sense-Making Act as a steward for organisational insight, ensuring that learning from across programmes, audiences, membership, CRM and partnerships is connected and interpreted. You will help establish a rhythm of reflection and analysis that enables the organisation to identify patterns, clarify priorities and strengthen strategic decision-making. Working closely with senior colleagues, you will translate insight into clear narrative, positioning and implications for action. Brand, Marketing & Communications Strategy Lead an integrated marketing and communications strategy that strengthens Crafts Council's brand and supports organisational priorities. You will ensure communications are clear, confident and distinctive, with a tone that reflects Crafts Council's values: pioneering, playful and open. You will oversee brand consistency across digital platforms, campaigns, publications, partnerships and media activity. Audience Growth Lead the development of audience strategies that deepen engagement with priority communities including makers, educators, members, young people and the wider public. You will shape audience journeys across digital platforms, membership programmes and organisational activity, ensuring approaches are inclusive, insight-driven and aligned with our Equality, Diversity and Inclusion commitments. You will track KPIs, monitor campaign performance and produce reports that evaluate activity against targets, and adjust strategies based on analysis. Team Leadership & Capability Provide leadership and direction for the Marketing, Communications & Audiences team. You will ensure alignment between content, digital, CRM and audience insight, while supporting colleagues to develop skills, confidence and collaboration across the organisation. Reputation, Profile & Advocacy Strengthen Crafts Council's national and international profile through clear messaging, confident storytelling and strategic partnerships. You will oversee PR activity and ensure the organisation's narrative is active, consistent and aligned with wider sector conversations. Build and maintain relationships with external partners, media and cultural collaborators to extend reach and grow new audiences. Support the development team to activate partnerships and collaborations that require marketing support. Performance, Insight & Resource Management Oversee budgets, performance frameworks and evaluation across marketing & communications. Collaborate with Director of Programmes to ensure reporting and evaluation meet needs of Crafts Council and major funder Arts Council England. You will ensure that data and insight guide decision-making and that resources are prioritised for maximum strategic impact. Working with senior colleagues, you will ensure marketing activity supports income-related targets on membership growth, fundraising, sponsorship and partnerships and commercial performance. Who We're Looking For We are looking for a strategic marketing and communications leader who combines creativity with analytical thinking and enjoys helping organisations make sense of complex information. You will bring the ability to connect insight, narrative and strategy, helping Crafts Council articulate its role clearly and confidently in a changing cultural landscape. You will likely have experience working within the cultural, creative or mission-led sectors and a strong interest in creativity and craft. You will be familiar with mixed income models and understand how marketing can drive the growth of mission-led income. You will bring: Significant experience leading marketing, communications or audience strategies Strong understanding of digital ecosystems, audience journeys and insight-led marketing Experience working with data, CRM systems and audience segmentation A track record of developing brand narrative and organisational positioning Experience working with media, PR or strategic partnerships Experience leading and supporting teams The ability to synthesise complex information and translate it into clear messages Strong collaborative instincts and the ability to work across organisational boundaries Values You will demonstrate alignment with Crafts Council's values: Pioneering - exploring new ideas and possibilities Open - welcoming diverse perspectives and voices Playful - embracing curiosity and creativity Active - making things happen Collaborative - working together to achieve more General Uphold a strong commitment to accessibility, equity and social justice Contribute to a positive culture of collaboration and continuous improvement Comply with all Crafts Council policies, including GDPR and safeguarding Promote the highest level of audience, visitor and stakeholder experience Undertake any duties reasonably required for the role How to Apply Please provide a CV . click apply for full job details
TPF Recruitment is proud to be partnering with a highly respected and well-established Accountancy Practice as they look to welcome an experienced Business Development Manager into their growing team. Our client is expanding their newly created Growth function and is seeking a dynamic Business Development Manager to support ongoing firmwide growth. This role will focus on driving new client acquisition by identifying, engaging and converting prospective clients across targeted sectors. Key Responsibilities Working closely with the Chief Growth Officer (CGO) and the wider Growth team, your responsibilities will include: Developing and executing lead-generation strategies in collaboration with the marketing team. Building and nurturing relationships with prospective clients, industry contacts and referral partners, involving relevant Partners when needed. Working collaboratively with Partners to hand over qualified leads with the appropriate supporting materials to facilitate successful conversion. Aligning closely with marketing to support targeted campaigns and outreach initiatives. Maintaining accurate and up-to-date records of all prospect interactions within the CRM system. Meeting or exceeding agreed sales and growth targets. Supporting additional projects or responsibilities that contribute to the firm's strategic objectives. Requirements The successful applicant will bring: A proven track record in B2B sales or business development, ideally within accountancy, finance, or professional services. Strong prospecting abilities and a proactive approach to generating opportunities. Excellent communication and interpersonal skills. Effective project management capabilities. Strong commercial awareness and the ability to understand complex client needs. A solid understanding of professional service offerings. Proficiency with CRM systems and managing a sales pipeline. Benefits Benefits £50,000 - £60,000 dependent on experience and background, negotiable. A highly competitive benefits package is also on offer. Flexible/ Hybrid working. Parking Please apply for the vacancy or contact Luke Harrison for a confidential conversation.
Apr 01, 2026
Full time
TPF Recruitment is proud to be partnering with a highly respected and well-established Accountancy Practice as they look to welcome an experienced Business Development Manager into their growing team. Our client is expanding their newly created Growth function and is seeking a dynamic Business Development Manager to support ongoing firmwide growth. This role will focus on driving new client acquisition by identifying, engaging and converting prospective clients across targeted sectors. Key Responsibilities Working closely with the Chief Growth Officer (CGO) and the wider Growth team, your responsibilities will include: Developing and executing lead-generation strategies in collaboration with the marketing team. Building and nurturing relationships with prospective clients, industry contacts and referral partners, involving relevant Partners when needed. Working collaboratively with Partners to hand over qualified leads with the appropriate supporting materials to facilitate successful conversion. Aligning closely with marketing to support targeted campaigns and outreach initiatives. Maintaining accurate and up-to-date records of all prospect interactions within the CRM system. Meeting or exceeding agreed sales and growth targets. Supporting additional projects or responsibilities that contribute to the firm's strategic objectives. Requirements The successful applicant will bring: A proven track record in B2B sales or business development, ideally within accountancy, finance, or professional services. Strong prospecting abilities and a proactive approach to generating opportunities. Excellent communication and interpersonal skills. Effective project management capabilities. Strong commercial awareness and the ability to understand complex client needs. A solid understanding of professional service offerings. Proficiency with CRM systems and managing a sales pipeline. Benefits Benefits £50,000 - £60,000 dependent on experience and background, negotiable. A highly competitive benefits package is also on offer. Flexible/ Hybrid working. Parking Please apply for the vacancy or contact Luke Harrison for a confidential conversation.
About Action for Pulmonary Fibrosis Action for Pulmonary Fibrosis (APF) is the UK s leading patient charity dedicated to improving the lives of individuals and families affected by pulmonary fibrosis. Our mission is underpinned by values of compassionate, bold, expert and collaborative. We believe in creating a supportive environment in which both our employees and beneficiaries can thrive. Founded in 2013 by people affected by PF and clinicians, APF has grown into a respected national charity rooted in community and evidence. We provide trusted information and support, help a growing network of support groups, campaign to improve access to care and invest in research to bring hope of new treatments. APF strives to be an organisation of equity and inclusion, welcoming people from all backgrounds our team and volunteers aim to reflect the diverse communities we serve. We have just launched an ambitious five-year strategy (), co-created with the PF community, which focuses on expanding support, transforming care, and accelerating research. This strategy marks a step change with a clearer focus, stronger delivery model and greater ambition to ensure no one faces pulmonary fibrosis alone. Role purpose The Senior Challenge Fundraising Officer will lead the delivery and growth of APF s third-party and mass participation challenge events portfolio. This role exists to significantly grow income and participation by managing end-to-end third-party challenge events, developing community-facing charity-owned fundraising products and delivering excellent supporter stewardship Working closely with the Head of Fundraising and colleagues across Communications, Services and the Operations Team, you will increase recruitment, empower supporters to raise ambitious funds, and create journeys that encourage long-term engagement with APF. Success in this role means more people fundraising for APF, raising more income and feeling valued, supported and inspired to stay connected to our mission. Key Responsibilities 1. Grow participation in third party Manage the full lifecycle of third-party and mass participation challenge events, from planning and recruitment through to stewardship and re engagement. Develop and execute creative marketing strategies to boost participation and attract new event participants. Draft engaging promotional content that inspires and engages our supporters in collaboration with the Communications team. Promote third-party events proactively across relevant channels and networks. Work with the wider Fundraising team to improve and refine the stewardship journey for challenge participants to maximise the participant experience. Identify and pursue opportunities to grow participation in new and existing events. Attend key events as required, managing on-the day logistics and volunteer coordination. 2. Community Product Development Work with Head of Fundraising to shape and improve APF s fundraising offer and remote products. Test and refine new fundraising concepts that increase accessibility and broaden participation. Work collaboratively across teams to ensure our community fundraising products align with wider campaigns and strategic priorities. 3. Income growth and fundraiser mpowerment Inspire participants to achieve ambitious fundraising targets through engaging, creative communications. Develop and enhance fundraising materials, including participant packs and digital resources to support our fundraisers. Use insight and sector trends to identify opportunities to boost event visibility and maximise fundraising efforts. Monitor fundraising performance to ensure we re meeting targets and delivering strong ROI on our challenge activities. 4. Stewardship and re-engagement Foster personal connections with supporters through thoughtful, tailored stewardship that keeps them engaged and feeling valued. Create clear re-engagement plans to encourage repeat participation and long-term loyalty. Collaborate with wider Fundraising and Services teams to support acquisition and ensure our supporters have a smooth, high-quality supporter journey. Represent APF publicly when required, acting as a confident ambassador for the charity at events and in public settings. 5. Data, insight and compliance Support on the management of CRM data to enable accurate segmentation, performance tracking and reporting. Monitor recruitment, participation, income and ROI to help inform future planning and improvements. Maintain up-to-date knowledge with GDPR regulations and compliance and ensure personal data is handled responsibly and securely. Work closely with the Governance and Operations Manager to ensure our fundraising activities are fully compliant with GDPR and the Code of Fundraising Practice. How to apply Please submit a CV and a covering letter (maximum of two pages) highlighting your skills and suitability to the role, reflecting the key responsibilities in the job description. First stage interviews to be held virtually on 1st May 2026, second stage interviews to be held at the Peterborough office on 8th May 2026.
Apr 01, 2026
Full time
About Action for Pulmonary Fibrosis Action for Pulmonary Fibrosis (APF) is the UK s leading patient charity dedicated to improving the lives of individuals and families affected by pulmonary fibrosis. Our mission is underpinned by values of compassionate, bold, expert and collaborative. We believe in creating a supportive environment in which both our employees and beneficiaries can thrive. Founded in 2013 by people affected by PF and clinicians, APF has grown into a respected national charity rooted in community and evidence. We provide trusted information and support, help a growing network of support groups, campaign to improve access to care and invest in research to bring hope of new treatments. APF strives to be an organisation of equity and inclusion, welcoming people from all backgrounds our team and volunteers aim to reflect the diverse communities we serve. We have just launched an ambitious five-year strategy (), co-created with the PF community, which focuses on expanding support, transforming care, and accelerating research. This strategy marks a step change with a clearer focus, stronger delivery model and greater ambition to ensure no one faces pulmonary fibrosis alone. Role purpose The Senior Challenge Fundraising Officer will lead the delivery and growth of APF s third-party and mass participation challenge events portfolio. This role exists to significantly grow income and participation by managing end-to-end third-party challenge events, developing community-facing charity-owned fundraising products and delivering excellent supporter stewardship Working closely with the Head of Fundraising and colleagues across Communications, Services and the Operations Team, you will increase recruitment, empower supporters to raise ambitious funds, and create journeys that encourage long-term engagement with APF. Success in this role means more people fundraising for APF, raising more income and feeling valued, supported and inspired to stay connected to our mission. Key Responsibilities 1. Grow participation in third party Manage the full lifecycle of third-party and mass participation challenge events, from planning and recruitment through to stewardship and re engagement. Develop and execute creative marketing strategies to boost participation and attract new event participants. Draft engaging promotional content that inspires and engages our supporters in collaboration with the Communications team. Promote third-party events proactively across relevant channels and networks. Work with the wider Fundraising team to improve and refine the stewardship journey for challenge participants to maximise the participant experience. Identify and pursue opportunities to grow participation in new and existing events. Attend key events as required, managing on-the day logistics and volunteer coordination. 2. Community Product Development Work with Head of Fundraising to shape and improve APF s fundraising offer and remote products. Test and refine new fundraising concepts that increase accessibility and broaden participation. Work collaboratively across teams to ensure our community fundraising products align with wider campaigns and strategic priorities. 3. Income growth and fundraiser mpowerment Inspire participants to achieve ambitious fundraising targets through engaging, creative communications. Develop and enhance fundraising materials, including participant packs and digital resources to support our fundraisers. Use insight and sector trends to identify opportunities to boost event visibility and maximise fundraising efforts. Monitor fundraising performance to ensure we re meeting targets and delivering strong ROI on our challenge activities. 4. Stewardship and re-engagement Foster personal connections with supporters through thoughtful, tailored stewardship that keeps them engaged and feeling valued. Create clear re-engagement plans to encourage repeat participation and long-term loyalty. Collaborate with wider Fundraising and Services teams to support acquisition and ensure our supporters have a smooth, high-quality supporter journey. Represent APF publicly when required, acting as a confident ambassador for the charity at events and in public settings. 5. Data, insight and compliance Support on the management of CRM data to enable accurate segmentation, performance tracking and reporting. Monitor recruitment, participation, income and ROI to help inform future planning and improvements. Maintain up-to-date knowledge with GDPR regulations and compliance and ensure personal data is handled responsibly and securely. Work closely with the Governance and Operations Manager to ensure our fundraising activities are fully compliant with GDPR and the Code of Fundraising Practice. How to apply Please submit a CV and a covering letter (maximum of two pages) highlighting your skills and suitability to the role, reflecting the key responsibilities in the job description. First stage interviews to be held virtually on 1st May 2026, second stage interviews to be held at the Peterborough office on 8th May 2026.
Contract type Permanent Location Whittington with some flexibility for remote working Hours Full time (37.5 hours per week) with flexibility to work evenings and weekends when required Annual salary Starting from C1 £27,355.42 with the ability to progress to C3 £30,308 Last day to apply 29/03/2026 Reporting to the Individual Giving Manager, the postholder will help deliver an ambitious programme, driving the recruitment, development, and retention of supporters across appeals, campaigns, lottery, and regular giving to generate sustainable income and lasting impact. Knowledge and experience Essential Experience in data management Knowledge of effective campaign or project planning Experience of researching and developing content for fundraising Experience of creating communications for a variety of audiences and channels Experience of analysing campaign results and using insight to optimise future campaigns Experience of collaborative working with multiple internal and external partners to deliver projects Proven track record of working to and achieving targets Desirable Managing direct marketing campaigns in a charity environment Values Exhibits our hospice values and behaviours Skills Essential Confidence using CRM systems Working to deadlines A creative thinker Data led Strong attention to detail Organised Excellent interpersonal and communication skills Effective Diary management Personal Attributes Empathetic Team player Able to work under pressure Collaborative Ambassador for St Giles Hospice Other requirements Valid driving licence Eligibility to work in the UK Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests Just so you know: This post is subject to a Disclose and Barring Service (DBS) check. We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date. If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time. As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
Mar 18, 2026
Full time
Contract type Permanent Location Whittington with some flexibility for remote working Hours Full time (37.5 hours per week) with flexibility to work evenings and weekends when required Annual salary Starting from C1 £27,355.42 with the ability to progress to C3 £30,308 Last day to apply 29/03/2026 Reporting to the Individual Giving Manager, the postholder will help deliver an ambitious programme, driving the recruitment, development, and retention of supporters across appeals, campaigns, lottery, and regular giving to generate sustainable income and lasting impact. Knowledge and experience Essential Experience in data management Knowledge of effective campaign or project planning Experience of researching and developing content for fundraising Experience of creating communications for a variety of audiences and channels Experience of analysing campaign results and using insight to optimise future campaigns Experience of collaborative working with multiple internal and external partners to deliver projects Proven track record of working to and achieving targets Desirable Managing direct marketing campaigns in a charity environment Values Exhibits our hospice values and behaviours Skills Essential Confidence using CRM systems Working to deadlines A creative thinker Data led Strong attention to detail Organised Excellent interpersonal and communication skills Effective Diary management Personal Attributes Empathetic Team player Able to work under pressure Collaborative Ambassador for St Giles Hospice Other requirements Valid driving licence Eligibility to work in the UK Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests Just so you know: This post is subject to a Disclose and Barring Service (DBS) check. We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date. If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time. As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
