Do you enjoy improving CRM systems so teams can work more efficiently? Are you confident managing data quality, supporting users and driving system improvements? We re recruiting a CRM Officer to join a respected membership organisation on a 12 month fixed term contract . This is a hands on role focused on CRM management, data integrity, user support and process improvement. Key Responsibilities Manage and triage a CRM ticketing system Maintain data quality through cleansing and de duplication Liaise with external technical suppliers Deliver CRM training to staff Create reports, dashboards and insights Identify workflow inefficiencies and implement automation Support GDPR aligned CRM governance About You Experience with Dynamics 365 CRM Advanced Excel Understanding of GDPR Confident communicator with strong problem solving skills Why Apply? Varied CRM role with real organisational impact Hybrid working with central London base Supportive, values led environment We will be reviewing CV s as they come through. Don t delay get in touch! We would be happy to share a more detailed job description and discuss the opportunity further. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
May 02, 2026
Full time
Do you enjoy improving CRM systems so teams can work more efficiently? Are you confident managing data quality, supporting users and driving system improvements? We re recruiting a CRM Officer to join a respected membership organisation on a 12 month fixed term contract . This is a hands on role focused on CRM management, data integrity, user support and process improvement. Key Responsibilities Manage and triage a CRM ticketing system Maintain data quality through cleansing and de duplication Liaise with external technical suppliers Deliver CRM training to staff Create reports, dashboards and insights Identify workflow inefficiencies and implement automation Support GDPR aligned CRM governance About You Experience with Dynamics 365 CRM Advanced Excel Understanding of GDPR Confident communicator with strong problem solving skills Why Apply? Varied CRM role with real organisational impact Hybrid working with central London base Supportive, values led environment We will be reviewing CV s as they come through. Don t delay get in touch! We would be happy to share a more detailed job description and discuss the opportunity further. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Amref Health Africa is the largest Africa-based international health development organisation. We work to bring about lasting health change in Africa. Our UK office is seeking a highly motivated and detail-oriented Senior Data & Insights Officer to lead on the day-to-day maintenance and utilisation of our data management platform, Microsoft Dynamics 365, with a particular focus on the Customer Relationship Management (CRM) module. This role is pivotal to supporting a culture of data-driven decision-making across Amref UK, ensuring the integrity and strategic use of our data to enable strategic growth in supporter engagement, retention and income generation. The Senior Data & Insights Officer will be a key point of contact for colleagues across the organisation, playing an instrumental role in supporting how we gather, manage and utilise data at Amref UK. They will be critical in providing expertise and establishing new ways of working across key Amref UK teams, including Supporter Engagement, Programmes & Strategic Partnerships, Finance, Operations and Senior Management. The postholder will be the organisational expert in Microsoft Dynamics working with senior leaders, Amref HQ ICT, Amref s global Fundraising Development team (F&D) and third-party vendors to develop, implement and integrate processes and reporting tools that aid analysis and insight. They will work with HQ ICT to deliver improved functionality and system upgrades while maintaining data integrity and compliance requirements. Experience in relational database design and familiarity with marketing tools such as Google Analytics would also be an advantage. To be successful in this role, the post holder will need to be a team player who brings a combination of technical expertise, communication skills and business change experience.
May 02, 2026
Full time
Amref Health Africa is the largest Africa-based international health development organisation. We work to bring about lasting health change in Africa. Our UK office is seeking a highly motivated and detail-oriented Senior Data & Insights Officer to lead on the day-to-day maintenance and utilisation of our data management platform, Microsoft Dynamics 365, with a particular focus on the Customer Relationship Management (CRM) module. This role is pivotal to supporting a culture of data-driven decision-making across Amref UK, ensuring the integrity and strategic use of our data to enable strategic growth in supporter engagement, retention and income generation. The Senior Data & Insights Officer will be a key point of contact for colleagues across the organisation, playing an instrumental role in supporting how we gather, manage and utilise data at Amref UK. They will be critical in providing expertise and establishing new ways of working across key Amref UK teams, including Supporter Engagement, Programmes & Strategic Partnerships, Finance, Operations and Senior Management. The postholder will be the organisational expert in Microsoft Dynamics working with senior leaders, Amref HQ ICT, Amref s global Fundraising Development team (F&D) and third-party vendors to develop, implement and integrate processes and reporting tools that aid analysis and insight. They will work with HQ ICT to deliver improved functionality and system upgrades while maintaining data integrity and compliance requirements. Experience in relational database design and familiarity with marketing tools such as Google Analytics would also be an advantage. To be successful in this role, the post holder will need to be a team player who brings a combination of technical expertise, communication skills and business change experience.
The Marketing Officer/Senior Marketing Officer (Retention) at CBM UK is an important role in making our life-changing work possible. Advertised at Officer or Senior Officer level (subject to experience), the role delivers direct and digital fundraising appeals to existing individual supporters, high value donors, and churches to drive donations and grow awareness, through creative and impactful fundraising communications. Key responsibilities: The position holder is responsible for developing fundraising campaigns for individual supporter audiences; supporting the development of the annual public fundraising plan; building supporter journeys and testing new channels and messages. Working closely with the Head of Marketing and across the Fundraising & Communications team, the Marketing Officer/Senior Marketing Officer (Retention) is responsible for planning and delivering a significant marketing programme, carrying out fundraising campaigns to existing supporters across multiple channels, including direct mail, email, and telephone. Cultivation appeals (60%) a. Deliver regular and inspiring off-line direct marketing campaigns to existing supporters on time and within budget. The role holder will plan, co-ordinate and prepare fundraising appeals. This involves creating briefs, working alongside freelance copywriters and designers, and managing print and fulfilment suppliers. Lead on the delivery of online appeals and updates, including the planning and coordination of mass supporter emails. Optimise the performance (traffic and income) of website fundraising pages, including appeal landing pages and donation platforms. Ensuring pages on the CBM website are engaging to existing and new audiences and utilising Search Engine Optimisation tools. Lead on the planning and implementation of feeding back to existing supporters on our work as part of their donor journey, through leading on CBM UK s supporter newsletters, e-news and prayer diaries. Prepare internal marketing materials for CBM UK colleagues and provide briefings for supporter facing teams ahead of each campaign. Develop excellent working relationships with existing and new agencies and suppliers, including marketing agencies, writers, designers, print suppliers and mailing houses. Source new agencies and suppliers as appropriate. High donor fundraising (20%) Lead on CBM s high donor fundraising programme, through planning and managing regular communications and fundraising asks to this segment of supporters, working towards achieving annual income growth targets. Work alongside the Supporter Relations team to develop and carry out a donor journey for high donors, including personalised communications through phone, email and post. New product testing (10%) Proactively test and develop new fundraising ideas, channels and messages to engage with and raise funds from new and existing audiences. Maintain awareness and anticipation of charity sector trends relating to direct marketing and keep abreast of competitor activities to enable CBM to respond and adapt quickly where appropriate. Planning and reporting (10%) Analysis and reporting of appeals and projects, providing learnings that will enable informed decision making around future activities. Develop a good knowledge of the CRM system (Salesforce) and ensure appropriate recording and reporting of direct marketing activity. Other Ensure the consistent implementation of CBMs brand, key messages and style guide in fundraising activities. Awareness of, and compliance across direct marketing, of Fundraising Regulator and Data Protection legal requirements (GDPR and PECR). Work with other teams, including the CBM Global Federation, to maximise collaboration opportunities and integrated working. Help develop a culture of enthusiasm, continual improvement and success which reflects the ambitions of CBM UK. Occasional out of normal office working hours. Occasional travel in the UK and possibility of travel internationally. Please download the recruitment pack for full details.
May 01, 2026
Full time
The Marketing Officer/Senior Marketing Officer (Retention) at CBM UK is an important role in making our life-changing work possible. Advertised at Officer or Senior Officer level (subject to experience), the role delivers direct and digital fundraising appeals to existing individual supporters, high value donors, and churches to drive donations and grow awareness, through creative and impactful fundraising communications. Key responsibilities: The position holder is responsible for developing fundraising campaigns for individual supporter audiences; supporting the development of the annual public fundraising plan; building supporter journeys and testing new channels and messages. Working closely with the Head of Marketing and across the Fundraising & Communications team, the Marketing Officer/Senior Marketing Officer (Retention) is responsible for planning and delivering a significant marketing programme, carrying out fundraising campaigns to existing supporters across multiple channels, including direct mail, email, and telephone. Cultivation appeals (60%) a. Deliver regular and inspiring off-line direct marketing campaigns to existing supporters on time and within budget. The role holder will plan, co-ordinate and prepare fundraising appeals. This involves creating briefs, working alongside freelance copywriters and designers, and managing print and fulfilment suppliers. Lead on the delivery of online appeals and updates, including the planning and coordination of mass supporter emails. Optimise the performance (traffic and income) of website fundraising pages, including appeal landing pages and donation platforms. Ensuring pages on the CBM website are engaging to existing and new audiences and utilising Search Engine Optimisation tools. Lead on the planning and implementation of feeding back to existing supporters on our work as part of their donor journey, through leading on CBM UK s supporter newsletters, e-news and prayer diaries. Prepare internal marketing materials for CBM UK colleagues and provide briefings for supporter facing teams ahead of each campaign. Develop excellent working relationships with existing and new agencies and suppliers, including marketing agencies, writers, designers, print suppliers and mailing houses. Source new agencies and suppliers as appropriate. High donor fundraising (20%) Lead on CBM s high donor fundraising programme, through planning and managing regular communications and fundraising asks to this segment of supporters, working towards achieving annual income growth targets. Work alongside the Supporter Relations team to develop and carry out a donor journey for high donors, including personalised communications through phone, email and post. New product testing (10%) Proactively test and develop new fundraising ideas, channels and messages to engage with and raise funds from new and existing audiences. Maintain awareness and anticipation of charity sector trends relating to direct marketing and keep abreast of competitor activities to enable CBM to respond and adapt quickly where appropriate. Planning and reporting (10%) Analysis and reporting of appeals and projects, providing learnings that will enable informed decision making around future activities. Develop a good knowledge of the CRM system (Salesforce) and ensure appropriate recording and reporting of direct marketing activity. Other Ensure the consistent implementation of CBMs brand, key messages and style guide in fundraising activities. Awareness of, and compliance across direct marketing, of Fundraising Regulator and Data Protection legal requirements (GDPR and PECR). Work with other teams, including the CBM Global Federation, to maximise collaboration opportunities and integrated working. Help develop a culture of enthusiasm, continual improvement and success which reflects the ambitions of CBM UK. Occasional out of normal office working hours. Occasional travel in the UK and possibility of travel internationally. Please download the recruitment pack for full details.
The Marketing Officer/Senior Marketing Officer (Acquisition) at CBM UK is an important role in making our life-changing work possible. Advertised at Officer or Senior Officer level (subject to experience) , the role delivers direct and digital marketing communications to grow awareness, and recruit and engage with new long-term CBM supporters, through creative and impactful fundraising communications. Key responsibilities: The position holder is responsible for developing and delivering fundraising campaigns that will engage with CBM target individual audiences; supporting the development of the annual public fundraising plan; building supporter journeys and testing new channels and messages. Working closely with the Head of Marketing and across the Fundraising & Communications team to plan, coordinate and deliver donor acquisition appeals to recruit new individual supporters, using a variety of direct and digital marketing channels. Regular giving (mostly monthly Direct Debits) are a large part of CBMs donor acquisition activity, and as such, part of this acquisition role is the planning and co-ordination of regular giving conversion, recruitment, retention, and upgrade campaigns. Donor Acquisition (30%) Working alongside the Head of Marketing and external agencies to plan and deliver a supporter recruitment programme, using channels that may include, but not limited to, inserts, press adverts, and door drops. email, paid social media adverts, Pay Per Click Googe adverts, and lead generation activities. Optimise the performance (traffic and income) of website fundraising pages, including appeal landing pages and donation platforms. Ensuring pages on the CBM website are engaging to existing and new audiences and utilising Search Engine Optimisation tools. Plan and coordinate an off-line and online welcome journey for new supporters to CBM, that will encourage ongoing engagement and long-term support. Develop excellent working relationships with existing and new agencies and suppliers, including marketing agencies, writers, designers, print suppliers and mailing houses. Source new agencies and suppliers as appropriate. Regular Giving (20%) As part of the regular giving retention plan, deliver inspiring direct and digital marketing communications and updates to monthly supporters about CBMs work and the people their gifts are supporting. This can involve creating briefs, working alongside freelance copywriters and designers, and managing print and fulfilment suppliers. Working alongside our inhouse Supporter Relations team and external telephone fundraising agencies to co-ordinate regular giving conversion, upgrade and retention campaigns over the telephone. Deliver, test and refine a welcome and ongoing donor journey for regular giving supporters, across digital, post and phone channels, to update and thank supporters. Legacy and In-Memoriam Giving (20%) Work alongside the Head of Marketing and Senior Supporter Relations Officer to develop marketing plans for legacy and in-memoriam giving. Responsible for legacy and in-memoriam giving direct mail and email appeals, and work alongside the Communications Team to ensure the legacy and in-memoriam giving website pages inspire new and existing supporters to support CBM in these ways. New product testing (20%) a. Test and develop new fundraising ideas, channels and messages to engage with and raise funds from new and existing audiences. b. Maintain an awareness and anticipation of charity sector trends relating to direct marketing and keep abreast of competitor activities to enable CBM to respond and adapt quickly where appropriate. Planning and reporting (10%) Analysis and reporting of appeals and projects, providing learnings that will enable informed decision making around future activity. Develop a good knowledge of the CRM system (Salesforce) and ensure appropriate recording and reporting of direct marketing activity. Other Ensure the consistent implementation of CBMs brand, key messages and style guide in fundraising activities. Awareness of, and compliance across direct marketing, of Fundraising Regulator and Data Protection legal requirements (GDPR and PECR). Work with other teams, including the CBM Global Federation, to maximise collaboration opportunities and integrated working. Help develop a culture of enthusiasm, continual improvement and success which reflects the ambitions of CBM UK. Occasional out of normal office working hours. Occasional travel in the UK and possibility of travel internationally. For full details, please download the recruitment pack.
May 01, 2026
Full time
The Marketing Officer/Senior Marketing Officer (Acquisition) at CBM UK is an important role in making our life-changing work possible. Advertised at Officer or Senior Officer level (subject to experience) , the role delivers direct and digital marketing communications to grow awareness, and recruit and engage with new long-term CBM supporters, through creative and impactful fundraising communications. Key responsibilities: The position holder is responsible for developing and delivering fundraising campaigns that will engage with CBM target individual audiences; supporting the development of the annual public fundraising plan; building supporter journeys and testing new channels and messages. Working closely with the Head of Marketing and across the Fundraising & Communications team to plan, coordinate and deliver donor acquisition appeals to recruit new individual supporters, using a variety of direct and digital marketing channels. Regular giving (mostly monthly Direct Debits) are a large part of CBMs donor acquisition activity, and as such, part of this acquisition role is the planning and co-ordination of regular giving conversion, recruitment, retention, and upgrade campaigns. Donor Acquisition (30%) Working alongside the Head of Marketing and external agencies to plan and deliver a supporter recruitment programme, using channels that may include, but not limited to, inserts, press adverts, and door drops. email, paid social media adverts, Pay Per Click Googe adverts, and lead generation activities. Optimise the performance (traffic and income) of website fundraising pages, including appeal landing pages and donation platforms. Ensuring pages on the CBM website are engaging to existing and new audiences and utilising Search Engine Optimisation tools. Plan and coordinate an off-line and online welcome journey for new supporters to CBM, that will encourage ongoing engagement and long-term support. Develop excellent working relationships with existing and new agencies and suppliers, including marketing agencies, writers, designers, print suppliers and mailing houses. Source new agencies and suppliers as appropriate. Regular Giving (20%) As part of the regular giving retention plan, deliver inspiring direct and digital marketing communications and updates to monthly supporters about CBMs work and the people their gifts are supporting. This can involve creating briefs, working alongside freelance copywriters and designers, and managing print and fulfilment suppliers. Working alongside our inhouse Supporter Relations team and external telephone fundraising agencies to co-ordinate regular giving conversion, upgrade and retention campaigns over the telephone. Deliver, test and refine a welcome and ongoing donor journey for regular giving supporters, across digital, post and phone channels, to update and thank supporters. Legacy and In-Memoriam Giving (20%) Work alongside the Head of Marketing and Senior Supporter Relations Officer to develop marketing plans for legacy and in-memoriam giving. Responsible for legacy and in-memoriam giving direct mail and email appeals, and work alongside the Communications Team to ensure the legacy and in-memoriam giving website pages inspire new and existing supporters to support CBM in these ways. New product testing (20%) a. Test and develop new fundraising ideas, channels and messages to engage with and raise funds from new and existing audiences. b. Maintain an awareness and anticipation of charity sector trends relating to direct marketing and keep abreast of competitor activities to enable CBM to respond and adapt quickly where appropriate. Planning and reporting (10%) Analysis and reporting of appeals and projects, providing learnings that will enable informed decision making around future activity. Develop a good knowledge of the CRM system (Salesforce) and ensure appropriate recording and reporting of direct marketing activity. Other Ensure the consistent implementation of CBMs brand, key messages and style guide in fundraising activities. Awareness of, and compliance across direct marketing, of Fundraising Regulator and Data Protection legal requirements (GDPR and PECR). Work with other teams, including the CBM Global Federation, to maximise collaboration opportunities and integrated working. Help develop a culture of enthusiasm, continual improvement and success which reflects the ambitions of CBM UK. Occasional out of normal office working hours. Occasional travel in the UK and possibility of travel internationally. For full details, please download the recruitment pack.
Role specifics Reporting to: Chief Sales Officer Key stakeholders: Business Development, Customer Success, RevOps, Marketing, Product Organisational Framework Level: 4 About you / Job Summary As an Account Executive at Clue, you will own and drive a portfolio of new logo and expansion opportunities across sales cycles typically spanning 6-12+ months, with multiyear SaaS contracts averaging £75k ACV. You will be a disciplined, process-driven seller with a strong bias for action and a passion for delivering a well-managed, insight-led sales experience. You thrive on building relationships, shaping customer thinking, and leading complex buying processes - often with customers purchasing this type of software for the first time. At Clue Software, we're actively adopting AI to enhance our products and workflows. You'll bring curiosity and a willingness to leverage AI tools and approaches that drive innovation. Key Accountabilities Pipeline creation & management Build and maintain a robust pipeline of qualified new business and expansion opportunities. Self generate opportunities through targeted outreach, events, and sector networks. Accurately forecast within 10%, in line with SaaS best practice. Sales execution Plan, execute, and document pursuits using the Clue Sales Playbook. Lead multistakeholder discovery, uncovering strategic drivers, risks, and value levers. Create compelling value propositions - not feature lists - tailored to the customer's goals. Conduct high-impact product demonstrations, supported by success stories and social proof. Manage the full sales cycle from outreach to close and seamless handover to Customer Success. Stakeholder management & influence Build strong relationships with users, buyers, IT, procurement, legal, and executive sponsors. Handle objections confidently, turning them into value statements and reframing customer thinking. Navigate competitive scenarios with clear articulation of Clue's differentiators and market position. Commercial leadership Lead negotiations across pricing, commercials, procurement, and legal. Develop Joint Business Plans / Mutual Action Plans to maintain deal momentum and avoid slippage. Collaborate effectively with Marketing, Product, RevOps, and Customer Success to deliver a cohesive buyer experience. Continuous improvement Contribute to the evolution of the Clue Sales playbook, process, and collateral. Analyse Salesforce data to shape strategy, prioritise pursuits, and report progress. Operate with high personal standards, ownership, and a growth mindset. Key role measures New ARR delivered New logo acquisition Expansion ARR growth Win rate Pipeline quality & growth Forecast accuracy Experience and skills Our ideal candidate would have experience in the following areas: Essential Proven success delivering against ARR targets in a SaaS environment. Experience selling to central government, nonprofit, or regulated environments. Ability to lead multi-stakeholder, multi-month enterprise pursuits. Strong discovery, negotiation, value selling, and storytelling skills. Proficiency in Salesforce or similar CRM. Ability to understand complex SaaS solutions and translate technical concepts into business impact. Ability to map, manage, and influence buying committees of varying sizes. Experience operating in high-growth SaaS scaleups. Desirable Knowledge of investigation, intelligence, case management, criminal justice, fraud, or countercorruption environments. Understanding of competitive landscape within intelligence/case management software. Diversity, Equity and Inclusion If you're excited about this role but your experience doesn't align perfectly, we encourage you to apply anyway and tell us more about yourself. You may be just the right candidate for this or other roles. We believe that seeing the world from all sorts of angles makes life better for all. We want you to know that the things that make you an individual, like your identity, age, ethnicity, religion, ability and background, are things that we choose to celebrate and support. We are a scale-up company, and as we continue to grow, we are passionate that having a diverse, inclusive and authentic workplace will remain at our core. We are creating an inclusive environment where our people can thrive. Our values are aligned and at the heart of everything we do. We are respectful, united, rigorous, relentless and ethical.
Apr 30, 2026
Full time
Role specifics Reporting to: Chief Sales Officer Key stakeholders: Business Development, Customer Success, RevOps, Marketing, Product Organisational Framework Level: 4 About you / Job Summary As an Account Executive at Clue, you will own and drive a portfolio of new logo and expansion opportunities across sales cycles typically spanning 6-12+ months, with multiyear SaaS contracts averaging £75k ACV. You will be a disciplined, process-driven seller with a strong bias for action and a passion for delivering a well-managed, insight-led sales experience. You thrive on building relationships, shaping customer thinking, and leading complex buying processes - often with customers purchasing this type of software for the first time. At Clue Software, we're actively adopting AI to enhance our products and workflows. You'll bring curiosity and a willingness to leverage AI tools and approaches that drive innovation. Key Accountabilities Pipeline creation & management Build and maintain a robust pipeline of qualified new business and expansion opportunities. Self generate opportunities through targeted outreach, events, and sector networks. Accurately forecast within 10%, in line with SaaS best practice. Sales execution Plan, execute, and document pursuits using the Clue Sales Playbook. Lead multistakeholder discovery, uncovering strategic drivers, risks, and value levers. Create compelling value propositions - not feature lists - tailored to the customer's goals. Conduct high-impact product demonstrations, supported by success stories and social proof. Manage the full sales cycle from outreach to close and seamless handover to Customer Success. Stakeholder management & influence Build strong relationships with users, buyers, IT, procurement, legal, and executive sponsors. Handle objections confidently, turning them into value statements and reframing customer thinking. Navigate competitive scenarios with clear articulation of Clue's differentiators and market position. Commercial leadership Lead negotiations across pricing, commercials, procurement, and legal. Develop Joint Business Plans / Mutual Action Plans to maintain deal momentum and avoid slippage. Collaborate effectively with Marketing, Product, RevOps, and Customer Success to deliver a cohesive buyer experience. Continuous improvement Contribute to the evolution of the Clue Sales playbook, process, and collateral. Analyse Salesforce data to shape strategy, prioritise pursuits, and report progress. Operate with high personal standards, ownership, and a growth mindset. Key role measures New ARR delivered New logo acquisition Expansion ARR growth Win rate Pipeline quality & growth Forecast accuracy Experience and skills Our ideal candidate would have experience in the following areas: Essential Proven success delivering against ARR targets in a SaaS environment. Experience selling to central government, nonprofit, or regulated environments. Ability to lead multi-stakeholder, multi-month enterprise pursuits. Strong discovery, negotiation, value selling, and storytelling skills. Proficiency in Salesforce or similar CRM. Ability to understand complex SaaS solutions and translate technical concepts into business impact. Ability to map, manage, and influence buying committees of varying sizes. Experience operating in high-growth SaaS scaleups. Desirable Knowledge of investigation, intelligence, case management, criminal justice, fraud, or countercorruption environments. Understanding of competitive landscape within intelligence/case management software. Diversity, Equity and Inclusion If you're excited about this role but your experience doesn't align perfectly, we encourage you to apply anyway and tell us more about yourself. You may be just the right candidate for this or other roles. We believe that seeing the world from all sorts of angles makes life better for all. We want you to know that the things that make you an individual, like your identity, age, ethnicity, religion, ability and background, are things that we choose to celebrate and support. We are a scale-up company, and as we continue to grow, we are passionate that having a diverse, inclusive and authentic workplace will remain at our core. We are creating an inclusive environment where our people can thrive. Our values are aligned and at the heart of everything we do. We are respectful, united, rigorous, relentless and ethical.
Marketing Assistant / Executive Ardersier, Inverness (with potential for hybrid working) Who We Are We're Silver Fox Tools, a Highland-based Everyday Carry (EDC) company crafting beautifully designed, high-quality pocket tools that are as stylish as they are practical. Founded in Ardersier, we're a small team of makers who believe tools shouldn't just do the job, they should feel good to use and look great doing it. We design tools that are built to last a lifetime (and then some), backed by a 100-year guarantee, and alongside this legacy, we're building an online community around our tools and the incredible creations made with them. We're inspiring people who appreciate well-made tools and the stories they help create to make, mend, and fashion their own legacy. What You'll Get Salary of up to £26,000 per annum Monthly team BBQs and cook-offs Access to the tool portfolio (build your own fully loaded toolkit!) A collaborative environment where your creative ideas get implemented A chance to get in with a company that's growing fast and shaping the future of a new and exciting market This is a brilliant opportunity for a creative graduate with some marketing experience under their belt and strong writing skills to join our growing Highland-based organisation. This is a role where your ideas won't just sit in a folder gathering dust; they'll be put to work, helping our fast growing brand stay as polished and purposeful as the tools we make. Plus, we're a small, welcoming team with big ideas (and a pretty decent BBQ game to match), and we've built a workplace that's as enjoyable as it is creative, offering you so much more than a standard marketing job. What You'll Be Getting Stuck Into As a Marketing Assistant / Executive, you'll be the creative engine behind our online presence, bringing the brand to life and making sure it looks as sharp online as our tools do in hand. Running your own marketing desk (with support from the directors), you'll plan and deliver campaigns, manage email marketing, and build CRM flows that take customers from first click to loyal fan. Alongside this, you'll help grow and engage the Silver Fox community, keeping conversations flowing, spotting brand ambassadors, and staying one step ahead of trends to keep the brand sharp and relevant. Additionally, you: Build and proofread newsletters and promotional email campaigns Update website product listings with accurate descriptions and imagery Research market trends, competitors, and new product launches Support social media planning, content capture, and caption writing Who We're Looking For Has some experience in a marketing role, at least one year Writes confidently and can switch from technical product details to relaxed, on brand copy Is organised and comfortable juggling a few things at once Has the ability to work from our base in Ardersier, near Inverness Has a marketing or business degree (or similar qualification) But if you can show us a killer portfolio and the right vibe, you could be the Marketing Assistant / Executive we're looking for, degree or not. Please note, this role may involve working additional hours, when required, for events or product launches. Other organisations may call this role Marketing Officer, Digital Marketing Assistant, Social Media Assistant, Content Marketing Assistant, Marcomms Assistant, or Communications Assistant. Webrecruit and Silver Fox Tools are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to turn great ideas into standout marketing as our Marketing Assistant / Executive, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Apr 30, 2026
Full time
Marketing Assistant / Executive Ardersier, Inverness (with potential for hybrid working) Who We Are We're Silver Fox Tools, a Highland-based Everyday Carry (EDC) company crafting beautifully designed, high-quality pocket tools that are as stylish as they are practical. Founded in Ardersier, we're a small team of makers who believe tools shouldn't just do the job, they should feel good to use and look great doing it. We design tools that are built to last a lifetime (and then some), backed by a 100-year guarantee, and alongside this legacy, we're building an online community around our tools and the incredible creations made with them. We're inspiring people who appreciate well-made tools and the stories they help create to make, mend, and fashion their own legacy. What You'll Get Salary of up to £26,000 per annum Monthly team BBQs and cook-offs Access to the tool portfolio (build your own fully loaded toolkit!) A collaborative environment where your creative ideas get implemented A chance to get in with a company that's growing fast and shaping the future of a new and exciting market This is a brilliant opportunity for a creative graduate with some marketing experience under their belt and strong writing skills to join our growing Highland-based organisation. This is a role where your ideas won't just sit in a folder gathering dust; they'll be put to work, helping our fast growing brand stay as polished and purposeful as the tools we make. Plus, we're a small, welcoming team with big ideas (and a pretty decent BBQ game to match), and we've built a workplace that's as enjoyable as it is creative, offering you so much more than a standard marketing job. What You'll Be Getting Stuck Into As a Marketing Assistant / Executive, you'll be the creative engine behind our online presence, bringing the brand to life and making sure it looks as sharp online as our tools do in hand. Running your own marketing desk (with support from the directors), you'll plan and deliver campaigns, manage email marketing, and build CRM flows that take customers from first click to loyal fan. Alongside this, you'll help grow and engage the Silver Fox community, keeping conversations flowing, spotting brand ambassadors, and staying one step ahead of trends to keep the brand sharp and relevant. Additionally, you: Build and proofread newsletters and promotional email campaigns Update website product listings with accurate descriptions and imagery Research market trends, competitors, and new product launches Support social media planning, content capture, and caption writing Who We're Looking For Has some experience in a marketing role, at least one year Writes confidently and can switch from technical product details to relaxed, on brand copy Is organised and comfortable juggling a few things at once Has the ability to work from our base in Ardersier, near Inverness Has a marketing or business degree (or similar qualification) But if you can show us a killer portfolio and the right vibe, you could be the Marketing Assistant / Executive we're looking for, degree or not. Please note, this role may involve working additional hours, when required, for events or product launches. Other organisations may call this role Marketing Officer, Digital Marketing Assistant, Social Media Assistant, Content Marketing Assistant, Marcomms Assistant, or Communications Assistant. Webrecruit and Silver Fox Tools are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to turn great ideas into standout marketing as our Marketing Assistant / Executive, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Job Title: Business Development Manager Location: Lambeth Salary: £35k + performance-related bonus Overview: Our client has an exciting new opportunity to support the growth of its rapidly expanding apprenticeship and adult skills programmes, responding to increasing industry demand. Our client is seeking a confident, self-starting Business Development Manager who can engage key stakeholders and employers within the maritime industry, helping to increase reach, reputation, and programme uptake. The ideal candidate will demonstrate: A strong understanding of maritime sector training needs A proven track record in sales and/or recruitment Knowledge of government-funded training programmes (desirable, not essential) The Business Development Manager role may be suitable as a secondment opportunity. Subject to success, there is the potential for the role to become permanent after the initial 12-month period. About the Organisation: Our client is the UK s leading maritime charity for youth development and lifelong learning. They inspire young people to achieve their potential through challenge and nautical adventure, while supporting seafarers and maritime professionals through learning and career development. Through their employees, cadets, and volunteers, they have built a strong vision supported by a five-year Future Ready strategy. The Role This is a strategic, outward-facing position focused on growing our client s apprenticeship and adult skills provision. Key Responsibilities Grow apprenticeship and adult skills provision in line with agreed annual recruitment and financial targets Develop and maintain a strong pipeline of prospective employers and learners Secure repeat business with employers through long-term relationships Work with the Director of Maritime Training & Development to deliver sales and marketing strategies Support tendering processes and work with subcontractor partners Collaborate internally to convert leads and share insight Support marketing campaigns and promotional content Maintain CRM records and report on pipeline activity Represent the organisation at industry bodies and events Monitor market trends and competitor activity Requirements Minimum 2 years experience in a recruitment, sales, or commercial role Knowledge of the maritime sector Strong customer service and stakeholder engagement skills Strong commercial acumen Experience using CRM systems Knowledge of CPD or workforce development Benefits 25 days annual leave (increasing with service) Hybrid working Life assurance (4x salary) Private medical insurance Pension (up to 10% employer contribution) Cycle to Work scheme Wellbeing support and EAP Ongoing learning and development Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds.
Apr 30, 2026
Full time
Job Title: Business Development Manager Location: Lambeth Salary: £35k + performance-related bonus Overview: Our client has an exciting new opportunity to support the growth of its rapidly expanding apprenticeship and adult skills programmes, responding to increasing industry demand. Our client is seeking a confident, self-starting Business Development Manager who can engage key stakeholders and employers within the maritime industry, helping to increase reach, reputation, and programme uptake. The ideal candidate will demonstrate: A strong understanding of maritime sector training needs A proven track record in sales and/or recruitment Knowledge of government-funded training programmes (desirable, not essential) The Business Development Manager role may be suitable as a secondment opportunity. Subject to success, there is the potential for the role to become permanent after the initial 12-month period. About the Organisation: Our client is the UK s leading maritime charity for youth development and lifelong learning. They inspire young people to achieve their potential through challenge and nautical adventure, while supporting seafarers and maritime professionals through learning and career development. Through their employees, cadets, and volunteers, they have built a strong vision supported by a five-year Future Ready strategy. The Role This is a strategic, outward-facing position focused on growing our client s apprenticeship and adult skills provision. Key Responsibilities Grow apprenticeship and adult skills provision in line with agreed annual recruitment and financial targets Develop and maintain a strong pipeline of prospective employers and learners Secure repeat business with employers through long-term relationships Work with the Director of Maritime Training & Development to deliver sales and marketing strategies Support tendering processes and work with subcontractor partners Collaborate internally to convert leads and share insight Support marketing campaigns and promotional content Maintain CRM records and report on pipeline activity Represent the organisation at industry bodies and events Monitor market trends and competitor activity Requirements Minimum 2 years experience in a recruitment, sales, or commercial role Knowledge of the maritime sector Strong customer service and stakeholder engagement skills Strong commercial acumen Experience using CRM systems Knowledge of CPD or workforce development Benefits 25 days annual leave (increasing with service) Hybrid working Life assurance (4x salary) Private medical insurance Pension (up to 10% employer contribution) Cycle to Work scheme Wellbeing support and EAP Ongoing learning and development Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds.
Company Description Foodtech Limited has been a leader in producing high-quality, healthy snacks in Ghana for over 25 years. Committed to delivering flavorful and nutritious products, the company fosters community connections and champions a health-conscious lifestyle. Foodtech Limited invites individuals who share their passion for snacks, nutrition, and healthy living to be part of a mission to create a healthier, tastier future. Join a team that combines innovation with tradition in the thriving snack industry. Role Description We are seeking a full-time Sales and Marketing Officer to join our dynamic team. This is an on-site role based in North District. Responsibilities include developing and executing marketing strategies, managing sales activities, conducting market research, identifying customer needs, building relationships with clients, and analyzing performance metrics to optimize results. The role also involves coordinating promotional campaigns and supporting brand-building initiatives to drive business growth. Qualifications Sales and client relationship management skills, including the ability to engage with diverse stakeholders and negotiate effectively. Marketing expertise with knowledge in branding, promotional campaigns, and marketing strategy development. Skills in market research, performance analysis, and trend identification to inform decision-making. Proficiency in digital marketing tools, social media platforms, and CRM software is highly advantageous. Strong communication, presentation, and interpersonal skills. A proactive, result-driven approach with excellent problem-solving abilities. Relevant experience in the food or snack industry is a plus. Bachelor's degree in Marketing, Business Administration, or a related field is required.
Apr 30, 2026
Full time
Company Description Foodtech Limited has been a leader in producing high-quality, healthy snacks in Ghana for over 25 years. Committed to delivering flavorful and nutritious products, the company fosters community connections and champions a health-conscious lifestyle. Foodtech Limited invites individuals who share their passion for snacks, nutrition, and healthy living to be part of a mission to create a healthier, tastier future. Join a team that combines innovation with tradition in the thriving snack industry. Role Description We are seeking a full-time Sales and Marketing Officer to join our dynamic team. This is an on-site role based in North District. Responsibilities include developing and executing marketing strategies, managing sales activities, conducting market research, identifying customer needs, building relationships with clients, and analyzing performance metrics to optimize results. The role also involves coordinating promotional campaigns and supporting brand-building initiatives to drive business growth. Qualifications Sales and client relationship management skills, including the ability to engage with diverse stakeholders and negotiate effectively. Marketing expertise with knowledge in branding, promotional campaigns, and marketing strategy development. Skills in market research, performance analysis, and trend identification to inform decision-making. Proficiency in digital marketing tools, social media platforms, and CRM software is highly advantageous. Strong communication, presentation, and interpersonal skills. A proactive, result-driven approach with excellent problem-solving abilities. Relevant experience in the food or snack industry is a plus. Bachelor's degree in Marketing, Business Administration, or a related field is required.
An aviation recruitment company is seeking a First Officer for the Boeing 737NG with a minimum of 500 hours on multi-pilot jet aircraft. The candidate must hold a UK CAA Frozen ATPL and a Class 1 medical. Responsibilities include operating in a multi-crew environment while maintaining high safety standards. Applicants should have strong CRM skills and be able to report to home base within 90 minutes on standby. Type rating will be provided for successful candidates.
Apr 30, 2026
Full time
An aviation recruitment company is seeking a First Officer for the Boeing 737NG with a minimum of 500 hours on multi-pilot jet aircraft. The candidate must hold a UK CAA Frozen ATPL and a Class 1 medical. Responsibilities include operating in a multi-crew environment while maintaining high safety standards. Applicants should have strong CRM skills and be able to report to home base within 90 minutes on standby. Type rating will be provided for successful candidates.
Job Title: Senior Marketing Officer Location: Birmingham Salary: £35,608 - £37,694 per annum - SS5 Job type: Permanent, Full-time UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Marketing team is looking for a Senior Marketing Officer to join University College Birmingham at a time of growth and opportunity. This role offers a rewarding mix of strategic thinking and hands on delivery. You will help shape marketing plans across the full student journey, while also getting involved in bringing campaigns and content to life. We are looking for an experienced marketing professional with a strong track record of delivering multimedia campaigns and managing projects across a range of channels. You'll be highly organised and confident in managing multiple deadlines, with strong analytical skills and experience in building effective working relationships. About the role: Working closely with academic schools and professional service teams, you will develop and deliver marketing plans that increase applications, improve conversion and strengthen our reputation across our audiences. You will build strong relationships with your stakeholders, manage key projects and turn insight and ideas into effective marketing activity. From digital campaigns and events to engaging content, CRM communications and website optimisation, your work will play a direct role in influencing student choice and supporting student success. Why join us? At University College Birmingham, we are proudly student focused. Located in the heart of the UK's second biggest city, we support over 10,000 students from around 90 countries and are highly respected by employers for our practical, career focused degrees. You will be joining a creative, supportive and genuinely collaborative marketing team with big ambitions. Together, the team play a vital role in attracting and engaging prospective students, helping them to feel confident in choosing UCB to shape their future. Benefits: Generous allocation of annual leave 29 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government/Teachers' Pension Scheme Employer Contributions LGPS - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Hybrid working opportunities Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Wednesday 6th May 2026. Interview Date - Friday 15th May 2026. Please click APPLY to be redirected to our website to complete an application form. Candidates with the relevant experience or job title of: Marketing Manager, Marketing Executive, Digital Marketing Advisor, Digital Marketing Consultant, Marketing Analyst, Digital Marketing Assistant, Digital Marketing Administrator, Marketing Coordinator, Marketing Administrator, Digital Marketing Analyst, Digital Marketing Officer, Marketing Support Administrator may also be considered for this role.
Apr 29, 2026
Full time
Job Title: Senior Marketing Officer Location: Birmingham Salary: £35,608 - £37,694 per annum - SS5 Job type: Permanent, Full-time UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Marketing team is looking for a Senior Marketing Officer to join University College Birmingham at a time of growth and opportunity. This role offers a rewarding mix of strategic thinking and hands on delivery. You will help shape marketing plans across the full student journey, while also getting involved in bringing campaigns and content to life. We are looking for an experienced marketing professional with a strong track record of delivering multimedia campaigns and managing projects across a range of channels. You'll be highly organised and confident in managing multiple deadlines, with strong analytical skills and experience in building effective working relationships. About the role: Working closely with academic schools and professional service teams, you will develop and deliver marketing plans that increase applications, improve conversion and strengthen our reputation across our audiences. You will build strong relationships with your stakeholders, manage key projects and turn insight and ideas into effective marketing activity. From digital campaigns and events to engaging content, CRM communications and website optimisation, your work will play a direct role in influencing student choice and supporting student success. Why join us? At University College Birmingham, we are proudly student focused. Located in the heart of the UK's second biggest city, we support over 10,000 students from around 90 countries and are highly respected by employers for our practical, career focused degrees. You will be joining a creative, supportive and genuinely collaborative marketing team with big ambitions. Together, the team play a vital role in attracting and engaging prospective students, helping them to feel confident in choosing UCB to shape their future. Benefits: Generous allocation of annual leave 29 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government/Teachers' Pension Scheme Employer Contributions LGPS - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Hybrid working opportunities Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Wednesday 6th May 2026. Interview Date - Friday 15th May 2026. Please click APPLY to be redirected to our website to complete an application form. Candidates with the relevant experience or job title of: Marketing Manager, Marketing Executive, Digital Marketing Advisor, Digital Marketing Consultant, Marketing Analyst, Digital Marketing Assistant, Digital Marketing Administrator, Marketing Coordinator, Marketing Administrator, Digital Marketing Analyst, Digital Marketing Officer, Marketing Support Administrator may also be considered for this role.
The role As a First Officer on the Boeing 737NG, you will operate in a multi crew environment to deliver safe, compliant, and efficient short and medium haul operations. You will uphold SOPs, apply robust TEM and CRM, and contribute to a positive flight deck culture while maintaining the highest professional standards. Minimum requirements Minimum 500 hours on multi pilot jet aircraft UK CAA Frozen ATPL with valid IR, MCC, ME, and completed Advanced UPRT Class 1 medical ICAO English Level 4+ Valid passport permitting unrestricted worldwide travel Able to pass all pre employment and airport security background checks required for the issuance of an airport ID Must be able to report to home base within a maximum of 90 minutes when on standby duty Visa sponsorship is not provided; you must hold the ongoing right to live and work where you will be based Open to UK CAA licence holders Training pathway and ZFTT eligibility Type rating is provided for successful candidates. Where applicable, training may be delivered via ZFTT in accordance with FCL.730.A, subject to eligibility and performance. ZFTT criteria: Minimum of 500 hours flight time or 100 route sectors on a multi pilot turbo jet aeroplane certificated to CS 25 (or equivalent), or on a multi pilot turboprop with MTOM 10 tonnes or certified for more than 19 passengers Pathway includes: Ground school, simulator phases, skill test, base training if required, and supervised line flying Recurrent training and checking maintained to regulatory and company standards Note: Candidates who meet the 500 hour jet minimum also satisfy the experience element for ZFTT as per FCL.730.A. ️ Roster and standby expectations Roster pattern: Varies significantly with no fixed pattern Commuting: No commuting contracts offered Standby: Must be within 90 minutes of home base when on standby Flexible to operate early starts, nights, weekends, and public holidays as required by the schedule What you will bring Disciplined flight deck management with strong CRM and TEM Sound decision making and situational awareness under changing operational demands Commitment to safety, compliance, and continuous improvement Professional communication and a collaborative, can do mindset How to apply Ready to take the right seat on the 737NG with type rating provided? Submit your application with the following: CV and brief cover note Copy of UK CAA licence and Class 1 medical ELP endorsement Passport copy Logbook excerpt evidencing jet hours and, if applicable, route sectors relevant to ZFTT Proof of unrestricted right to live and work in the country of base Shortlisted candidates will be contacted with next steps and selection details.
Apr 29, 2026
Full time
The role As a First Officer on the Boeing 737NG, you will operate in a multi crew environment to deliver safe, compliant, and efficient short and medium haul operations. You will uphold SOPs, apply robust TEM and CRM, and contribute to a positive flight deck culture while maintaining the highest professional standards. Minimum requirements Minimum 500 hours on multi pilot jet aircraft UK CAA Frozen ATPL with valid IR, MCC, ME, and completed Advanced UPRT Class 1 medical ICAO English Level 4+ Valid passport permitting unrestricted worldwide travel Able to pass all pre employment and airport security background checks required for the issuance of an airport ID Must be able to report to home base within a maximum of 90 minutes when on standby duty Visa sponsorship is not provided; you must hold the ongoing right to live and work where you will be based Open to UK CAA licence holders Training pathway and ZFTT eligibility Type rating is provided for successful candidates. Where applicable, training may be delivered via ZFTT in accordance with FCL.730.A, subject to eligibility and performance. ZFTT criteria: Minimum of 500 hours flight time or 100 route sectors on a multi pilot turbo jet aeroplane certificated to CS 25 (or equivalent), or on a multi pilot turboprop with MTOM 10 tonnes or certified for more than 19 passengers Pathway includes: Ground school, simulator phases, skill test, base training if required, and supervised line flying Recurrent training and checking maintained to regulatory and company standards Note: Candidates who meet the 500 hour jet minimum also satisfy the experience element for ZFTT as per FCL.730.A. ️ Roster and standby expectations Roster pattern: Varies significantly with no fixed pattern Commuting: No commuting contracts offered Standby: Must be within 90 minutes of home base when on standby Flexible to operate early starts, nights, weekends, and public holidays as required by the schedule What you will bring Disciplined flight deck management with strong CRM and TEM Sound decision making and situational awareness under changing operational demands Commitment to safety, compliance, and continuous improvement Professional communication and a collaborative, can do mindset How to apply Ready to take the right seat on the 737NG with type rating provided? Submit your application with the following: CV and brief cover note Copy of UK CAA licence and Class 1 medical ELP endorsement Passport copy Logbook excerpt evidencing jet hours and, if applicable, route sectors relevant to ZFTT Proof of unrestricted right to live and work in the country of base Shortlisted candidates will be contacted with next steps and selection details.
The Senior Email Channel Officer is a critical role in planning, creating, delivering and optimising our email campaigns and automated supporter journeys. The role ensures supporters receive timely, relevant and engaging communications that strengthen their relationship with the charity and drive meaningful action. The post holder will have experience in achieving KPI s such as improved campaign engagement metrics; improved automated journeys to increase retention, reactivation and income; delivering email accuracy and quality; and contributing to the overall Supporter Experience Strategy to build lifetime value through more supporters, staying longer and doing more. This is a 12-month FTC Key Responsibilities: Campaign and Automation Journey Planning & Delivery Hands on delivery, including build and test high quality email campaigns that support fundraising, supporter engagement and other organisational priorities such as volunteering and campaigning actions. Build, test and optimise automated email journeys that welcome, retain, steward and reactivate supporters, building performance knowledge and insight that can be replicated across different supporter products and journeys. Support the Email Channel Manager with overseeing the email marketing calendar and sign offs where needed. Work with data and CRM teams to improve trigger logic, personalisation and segmentation, using your audience understanding to incorporate targeting and personalisation using customer data and dynamic content logic. Advise on the integration of email within multi-channel campaigns (e.g. email, SMS, Whatsapp, direct mail, social and telephone) Reporting, Performance & Insight Monitor performance and continuously refine journeys to improve conversion, engagement and lifetime value. Work with Business Intelligence, Insight and Digital Analytics teams to produce regular reports on email performance, offering clear insights and recommendations. Use A/B testing, segmentation and behavioural insights to drive continuous improvement. Ensure activity aligns with KPIs around engagement, retention, income and supporter satisfaction. Data, Compliance & Quality Assurance Ensure all email activity is fully compliant with GDPR, PECR, consent and internal data governance. Working closely with the website team, carry out thorough QA across content, links, rendering and segmentation before deployment. Champion accessibility, inclusive language and best practice UX within email design. Collaboration & Stakeholder Management Work closely with internal teams needing email support, advising on strategy, best practice and channel suitability. Work closely with digital, brand, design, marketing, data and analytics and supporter engagement teams to improve the supporter experience. Work closely with other internal teams needing email support, advising on strategy, best practice and channel suitability. Liaise with platform and technology partners to troubleshoot issues and support continuous improvement. Platform & Technical Ownership Strong use of ESP platforms such as Dotdigital, Salesforce Marketing Cloud, or equivalent to build and optimise emails and journeys. Support the development of templates, modules, reusable assets and stronger processes. Contribute to platform migrations or upgrades, ensuring smooth transitions and improved capability. Identify and implement workflow improvements between the Supporter Experience and Data teams to increase effectiveness and reduce lead times for campaign deployment. Training & Upskilling Champion email channel best practise to uphold high quality assurance and executional standards. Support the Email Channel Manager with upskilling and mentoring junior team members in email and channel best practice, automations, segmentation, project planning and supporter journeys. Create and maintain documentation of learnings, processes, ways of working and results where required. Knowledge, skills and experience needed: Significant experience delivering email campaigns and automated journeys in a fundraising, marketing or digital environment. Hands on experience with email marketing platforms and CRM systems. Proven track record of improving performance through testing and optimisation. Experience working with data teams and segmentation logic. Familiarity with behavioural insights or loyalty building techniques. Strong understanding of email best practice, including accessibility, personalisation and UX. Knowledge of GDPR, PECR and data governance standards. Excellent copywriting and editing skills. Strong analytical skills with ability to turn insight into action. Have experience with interpreting and using reporting tools (Google Analytics, PowerBI, Lookerstudio or equivalent). Ability to manage multiple projects with competing deadlines. Ability to work collaboratively across teams and managing stakeholders. Comfortable working autonomously, prioritising delivery. Proactive mindset, self-starter and passionate about customer-first communication. Excellent attention to detail and organisational skills Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £37,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 17th May 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
Apr 28, 2026
Full time
The Senior Email Channel Officer is a critical role in planning, creating, delivering and optimising our email campaigns and automated supporter journeys. The role ensures supporters receive timely, relevant and engaging communications that strengthen their relationship with the charity and drive meaningful action. The post holder will have experience in achieving KPI s such as improved campaign engagement metrics; improved automated journeys to increase retention, reactivation and income; delivering email accuracy and quality; and contributing to the overall Supporter Experience Strategy to build lifetime value through more supporters, staying longer and doing more. This is a 12-month FTC Key Responsibilities: Campaign and Automation Journey Planning & Delivery Hands on delivery, including build and test high quality email campaigns that support fundraising, supporter engagement and other organisational priorities such as volunteering and campaigning actions. Build, test and optimise automated email journeys that welcome, retain, steward and reactivate supporters, building performance knowledge and insight that can be replicated across different supporter products and journeys. Support the Email Channel Manager with overseeing the email marketing calendar and sign offs where needed. Work with data and CRM teams to improve trigger logic, personalisation and segmentation, using your audience understanding to incorporate targeting and personalisation using customer data and dynamic content logic. Advise on the integration of email within multi-channel campaigns (e.g. email, SMS, Whatsapp, direct mail, social and telephone) Reporting, Performance & Insight Monitor performance and continuously refine journeys to improve conversion, engagement and lifetime value. Work with Business Intelligence, Insight and Digital Analytics teams to produce regular reports on email performance, offering clear insights and recommendations. Use A/B testing, segmentation and behavioural insights to drive continuous improvement. Ensure activity aligns with KPIs around engagement, retention, income and supporter satisfaction. Data, Compliance & Quality Assurance Ensure all email activity is fully compliant with GDPR, PECR, consent and internal data governance. Working closely with the website team, carry out thorough QA across content, links, rendering and segmentation before deployment. Champion accessibility, inclusive language and best practice UX within email design. Collaboration & Stakeholder Management Work closely with internal teams needing email support, advising on strategy, best practice and channel suitability. Work closely with digital, brand, design, marketing, data and analytics and supporter engagement teams to improve the supporter experience. Work closely with other internal teams needing email support, advising on strategy, best practice and channel suitability. Liaise with platform and technology partners to troubleshoot issues and support continuous improvement. Platform & Technical Ownership Strong use of ESP platforms such as Dotdigital, Salesforce Marketing Cloud, or equivalent to build and optimise emails and journeys. Support the development of templates, modules, reusable assets and stronger processes. Contribute to platform migrations or upgrades, ensuring smooth transitions and improved capability. Identify and implement workflow improvements between the Supporter Experience and Data teams to increase effectiveness and reduce lead times for campaign deployment. Training & Upskilling Champion email channel best practise to uphold high quality assurance and executional standards. Support the Email Channel Manager with upskilling and mentoring junior team members in email and channel best practice, automations, segmentation, project planning and supporter journeys. Create and maintain documentation of learnings, processes, ways of working and results where required. Knowledge, skills and experience needed: Significant experience delivering email campaigns and automated journeys in a fundraising, marketing or digital environment. Hands on experience with email marketing platforms and CRM systems. Proven track record of improving performance through testing and optimisation. Experience working with data teams and segmentation logic. Familiarity with behavioural insights or loyalty building techniques. Strong understanding of email best practice, including accessibility, personalisation and UX. Knowledge of GDPR, PECR and data governance standards. Excellent copywriting and editing skills. Strong analytical skills with ability to turn insight into action. Have experience with interpreting and using reporting tools (Google Analytics, PowerBI, Lookerstudio or equivalent). Ability to manage multiple projects with competing deadlines. Ability to work collaboratively across teams and managing stakeholders. Comfortable working autonomously, prioritising delivery. Proactive mindset, self-starter and passionate about customer-first communication. Excellent attention to detail and organisational skills Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £37,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 17th May 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
We re looking for someone passionate about community engagement to help build and strengthen relationships across Medway and Swale. In this role, you ll connect with local audiences, carry out research to reach new communities, and collaborate with our team to deliver an inclusive and inspiring cultural programme. Key Info: Full-time, 5 days per week (37.5 hours), and due to the nature of this programme, some weekend and evening work will be required Hybrid working with a minimum of 2 days per week in the Chatham-based Ideas Test office and regular travel to events/meetings at other locations. Salary: £28,000 Holidays: 25 days holiday per year plus bank holidays. As Audience Engagement Officer, your role will be to liaise, communicate and deepen relationships with our local communities. You will also carry out the necessary research and monitoring to reach our target audiences. You will work closely with the whole team, as we deliver a compelling, inclusive cultural programme for and with the people of Medway and Swale. We are seeking someone who shares our commitment to socially engaged practice and co-creation. Our work spans multiple art forms and ranges from small, intensive programmes to large-scale public works. We want to create authentic, impactful work with communities over the long term, experimenting and learning as we go. Key responsibilities: Working with Ideas Test Senior Producers to engage people in our neighbourhood programmes. Attend Ideas Test s events: providing practical support to ensure a quality event, carrying out surveys and encouraging people to join the mailing list. Develop and maintain good relationships with community advocates and partners In collaboration with the Operations Manager and external evaluator, ensure that audience capture data and evaluation materials are collected and input. Maintain a social media presence with active engagement across a range of platforms. Ensure information about Ideas Test s event is updated on the website and listed widely online and via newsletters. Attend professional development training and other relevant opportunities Attend regular team meetings and contribute to the development and implementation of Ideas Test s programme. Along with the rest of the team, help to develop, test, pilot and share learning across the programme partners and CPP peer learning networks and community networks (evaluation, audience data, models, case studies, toolkits and strategic documents) Be an enthusiastic advocate for the organisation and its work. Essential: Excellent interpersonal skills The ability to communicate well across a variety of mediums The ability to work independently and with team members and partners Ability to work effectively under pressure, to multiple deadlines. Enthusiasm and commitment to inclusive and socially engaged arts practice Experience of using e-marketing / social media channels. Experience of managing and submitting online and offline event listings A high level of accuracy and attention to detail IT and digital skills Experience of working in similar or related environments Willingness to learn new skills and accept training. Prepared to work occasional unsociable hours (evening & weekend). Ability to travel across Medway and Swale Desirable: Knowledge of analytic and insight tools to develop reach and engagement across digital platforms WordPress or similar content management systems to create, edit and maintain webpages Knowledge of Mailchimp, Canva, Adobe Knowledge and experience of CRM systems and databases Practical knowledge of data protection legislation Awareness of social inclusion strategies and issues Applications must be received by the deadline of 12pm on Monday 18th May. Interviews Monday 1st June.
Apr 26, 2026
Full time
We re looking for someone passionate about community engagement to help build and strengthen relationships across Medway and Swale. In this role, you ll connect with local audiences, carry out research to reach new communities, and collaborate with our team to deliver an inclusive and inspiring cultural programme. Key Info: Full-time, 5 days per week (37.5 hours), and due to the nature of this programme, some weekend and evening work will be required Hybrid working with a minimum of 2 days per week in the Chatham-based Ideas Test office and regular travel to events/meetings at other locations. Salary: £28,000 Holidays: 25 days holiday per year plus bank holidays. As Audience Engagement Officer, your role will be to liaise, communicate and deepen relationships with our local communities. You will also carry out the necessary research and monitoring to reach our target audiences. You will work closely with the whole team, as we deliver a compelling, inclusive cultural programme for and with the people of Medway and Swale. We are seeking someone who shares our commitment to socially engaged practice and co-creation. Our work spans multiple art forms and ranges from small, intensive programmes to large-scale public works. We want to create authentic, impactful work with communities over the long term, experimenting and learning as we go. Key responsibilities: Working with Ideas Test Senior Producers to engage people in our neighbourhood programmes. Attend Ideas Test s events: providing practical support to ensure a quality event, carrying out surveys and encouraging people to join the mailing list. Develop and maintain good relationships with community advocates and partners In collaboration with the Operations Manager and external evaluator, ensure that audience capture data and evaluation materials are collected and input. Maintain a social media presence with active engagement across a range of platforms. Ensure information about Ideas Test s event is updated on the website and listed widely online and via newsletters. Attend professional development training and other relevant opportunities Attend regular team meetings and contribute to the development and implementation of Ideas Test s programme. Along with the rest of the team, help to develop, test, pilot and share learning across the programme partners and CPP peer learning networks and community networks (evaluation, audience data, models, case studies, toolkits and strategic documents) Be an enthusiastic advocate for the organisation and its work. Essential: Excellent interpersonal skills The ability to communicate well across a variety of mediums The ability to work independently and with team members and partners Ability to work effectively under pressure, to multiple deadlines. Enthusiasm and commitment to inclusive and socially engaged arts practice Experience of using e-marketing / social media channels. Experience of managing and submitting online and offline event listings A high level of accuracy and attention to detail IT and digital skills Experience of working in similar or related environments Willingness to learn new skills and accept training. Prepared to work occasional unsociable hours (evening & weekend). Ability to travel across Medway and Swale Desirable: Knowledge of analytic and insight tools to develop reach and engagement across digital platforms WordPress or similar content management systems to create, edit and maintain webpages Knowledge of Mailchimp, Canva, Adobe Knowledge and experience of CRM systems and databases Practical knowledge of data protection legislation Awareness of social inclusion strategies and issues Applications must be received by the deadline of 12pm on Monday 18th May. Interviews Monday 1st June.
Senior Marketing and Communications Officer Redditch Hybrid Full-Time (Permanent) £35,000 £37,500 per annum (dependent on experience) Location : Hybrid (minimum one day per week in our office in Redditch, Worcestershire); Some additional travel across UK required occasionally. Employment Type : Full-Time (35 hours per week); Job shares, and compressed hours will be considered; Occasional evening and weekend work required (approx. four times per year). About the Employer Cavell is the charity that transforms the lives of nursing and midwifery professionals facing crisis and tough times. The need for Cavell has never been greater, and the charity is at its most critical point in its 108-year history as the demand for support is at an all-time high. Our new 3-year strategy will see the charity evolve beyond grant making and emotional support to a bold yet apolitical advocate which amplifies the voices and lived experiences of nursing and midwifery professionals. The Role Cavell is looking for a creative, proactive and data-driven individual to join us as a Senior Marketing and Communications Officer (known internally as Senior Marketing, Comms and Digital Content Officer). This role will lead the creation of engaging digital content, including high-quality video, while supporting the delivery of effective digital marketing campaigns that raise awareness of our work and strengthen engagement with nursing and midwifery professionals, supporters and partners. Working closely with the Marketing and Communications Manager and wider team, the successful candidate will help deliver integrated digital campaigns, optimise email marketing journeys and use analytics to continually improve performance across our digital channels. The role combines hands-on content production with a performance-focused approach to digital marketing, ensuring activity is insight-led and delivers measurable impact. The Ideal Candidate We re looking for someone who: Has strong videography and video editing skills and experience creating digital-first content. Has experience delivering digital marketing campaigns and improving performance through data and insight. Is confident analysing digital analytics and translating data into practical recommendations. Has experience managing and optimising email marketing journeys and audience segmentation. Has strong copywriting and storytelling skills for digital platforms. Has excellent communication and collaboration skills. Is highly organised with the ability to manage multiple projects and deadlines. Has experience of optimising a CRM database to effectively capture and manage data. Has strong attention to detail and maintains high editorial and brand standards. Has an understanding or empathy for the pressures facing nursing and midwifery professionals. Our ideal candidate will also: Have experience capturing content at events and working with ambassadors or beneficiaries (desirable). Have experience working within the charity or healthcare sector (desirable). Benefits: A flexible, supportive working culture. 30 days of annual leave (including bank holidays). Up to an 8% employer pension contribution. Access to an employer assistance program. Enhanced sick pay (after probation). Enhanced family leave policies. Application Process: Please click on the 'Apply' button to download the full job pack and upload your CV and a Cover Letter by 10:30am on Thursday, 14th May. For this role, interviews will be held on a rolling basis as and when applications come through.
Apr 24, 2026
Full time
Senior Marketing and Communications Officer Redditch Hybrid Full-Time (Permanent) £35,000 £37,500 per annum (dependent on experience) Location : Hybrid (minimum one day per week in our office in Redditch, Worcestershire); Some additional travel across UK required occasionally. Employment Type : Full-Time (35 hours per week); Job shares, and compressed hours will be considered; Occasional evening and weekend work required (approx. four times per year). About the Employer Cavell is the charity that transforms the lives of nursing and midwifery professionals facing crisis and tough times. The need for Cavell has never been greater, and the charity is at its most critical point in its 108-year history as the demand for support is at an all-time high. Our new 3-year strategy will see the charity evolve beyond grant making and emotional support to a bold yet apolitical advocate which amplifies the voices and lived experiences of nursing and midwifery professionals. The Role Cavell is looking for a creative, proactive and data-driven individual to join us as a Senior Marketing and Communications Officer (known internally as Senior Marketing, Comms and Digital Content Officer). This role will lead the creation of engaging digital content, including high-quality video, while supporting the delivery of effective digital marketing campaigns that raise awareness of our work and strengthen engagement with nursing and midwifery professionals, supporters and partners. Working closely with the Marketing and Communications Manager and wider team, the successful candidate will help deliver integrated digital campaigns, optimise email marketing journeys and use analytics to continually improve performance across our digital channels. The role combines hands-on content production with a performance-focused approach to digital marketing, ensuring activity is insight-led and delivers measurable impact. The Ideal Candidate We re looking for someone who: Has strong videography and video editing skills and experience creating digital-first content. Has experience delivering digital marketing campaigns and improving performance through data and insight. Is confident analysing digital analytics and translating data into practical recommendations. Has experience managing and optimising email marketing journeys and audience segmentation. Has strong copywriting and storytelling skills for digital platforms. Has excellent communication and collaboration skills. Is highly organised with the ability to manage multiple projects and deadlines. Has experience of optimising a CRM database to effectively capture and manage data. Has strong attention to detail and maintains high editorial and brand standards. Has an understanding or empathy for the pressures facing nursing and midwifery professionals. Our ideal candidate will also: Have experience capturing content at events and working with ambassadors or beneficiaries (desirable). Have experience working within the charity or healthcare sector (desirable). Benefits: A flexible, supportive working culture. 30 days of annual leave (including bank holidays). Up to an 8% employer pension contribution. Access to an employer assistance program. Enhanced sick pay (after probation). Enhanced family leave policies. Application Process: Please click on the 'Apply' button to download the full job pack and upload your CV and a Cover Letter by 10:30am on Thursday, 14th May. For this role, interviews will be held on a rolling basis as and when applications come through.
Admissions Manager - Residential Care Group Leicestershire Up to 30,000 + Performance Bonus If you've spent time guiding families through one of the most difficult decisions they'll ever make, you already understand what this role is really about. A well-established, family-run care group in Leicestershire is recruiting an Admissions Manager. It's a new role, ready for the right person to shape it, own it, and build something genuinely meaningful within a business that has real heart. The Role As Admissions Manager, you'll oversee all bed enquiries across a group of well-loved residential care homes, managing the pipeline from first contact to successful admission. Day to day, you'll be: Developing and maintaining a comprehensive enquiry and logging system Building strong relationships with social workers, local authorities, and brokerage teams Acting as a visible, trusted presence in the community and across the homes Collaborating with home managers to ensure smooth, person-centred admissions Producing regular reports on enquiries, conversions, and occupancy Supporting marketing initiatives to promote the group's services This isn't a desk-bound role. You'll be out, about, and in front of people, which is exactly how it should be. Who They're Looking For There are a number of roles in the care sector that would translate directly into this position, whether you're currently working as an Admissions Coordinator, Admissions Officer, Admissions and Discharges Coordinator, Home Admissions Advisor, or in a referrals and community outreach capacity, your experience is highly relevant here. If you've spent time managing enquiry pipelines, nurturing relationships with social workers and local authorities, and guiding families through what is often an emotional and complex decision, this role will feel like a natural next step. You'll also bring: Strong communication and relationship-building skills Solid organisational ability and attention to detail Comfort with CRM systems and data management The confidence to work independently while being a real team player Equally, if you're an experienced Home Manager or Deputy who has a strong track record of filling beds and fancies a fresh challenge without leaving the sector, it's worth a conversation. The Package Up to 30,000 basic salary, plus a performance-related bonus linked to conversions and occupancy. The bonus structure is being finalised, but for the right candidate, this represents a genuine opportunity to meaningfully increase your earnings as the role grows. To Apply Apply with a CV, even if it needs updating or give Recruitment Panda a call.
Apr 24, 2026
Full time
Admissions Manager - Residential Care Group Leicestershire Up to 30,000 + Performance Bonus If you've spent time guiding families through one of the most difficult decisions they'll ever make, you already understand what this role is really about. A well-established, family-run care group in Leicestershire is recruiting an Admissions Manager. It's a new role, ready for the right person to shape it, own it, and build something genuinely meaningful within a business that has real heart. The Role As Admissions Manager, you'll oversee all bed enquiries across a group of well-loved residential care homes, managing the pipeline from first contact to successful admission. Day to day, you'll be: Developing and maintaining a comprehensive enquiry and logging system Building strong relationships with social workers, local authorities, and brokerage teams Acting as a visible, trusted presence in the community and across the homes Collaborating with home managers to ensure smooth, person-centred admissions Producing regular reports on enquiries, conversions, and occupancy Supporting marketing initiatives to promote the group's services This isn't a desk-bound role. You'll be out, about, and in front of people, which is exactly how it should be. Who They're Looking For There are a number of roles in the care sector that would translate directly into this position, whether you're currently working as an Admissions Coordinator, Admissions Officer, Admissions and Discharges Coordinator, Home Admissions Advisor, or in a referrals and community outreach capacity, your experience is highly relevant here. If you've spent time managing enquiry pipelines, nurturing relationships with social workers and local authorities, and guiding families through what is often an emotional and complex decision, this role will feel like a natural next step. You'll also bring: Strong communication and relationship-building skills Solid organisational ability and attention to detail Comfort with CRM systems and data management The confidence to work independently while being a real team player Equally, if you're an experienced Home Manager or Deputy who has a strong track record of filling beds and fancies a fresh challenge without leaving the sector, it's worth a conversation. The Package Up to 30,000 basic salary, plus a performance-related bonus linked to conversions and occupancy. The bonus structure is being finalised, but for the right candidate, this represents a genuine opportunity to meaningfully increase your earnings as the role grows. To Apply Apply with a CV, even if it needs updating or give Recruitment Panda a call.
Community Champion (Community Engagement Co-ordinator) Langport, Somerset (with outreach across Somerset) Part-time 20 hours per week Fixed-term (12 months) Full-time potential for the right candidate (37.5 Hours) 15.00 per hour About the Opportunity We are delighted to be partnering with a forward-thinking, community-focused charity to recruit a Community Champion for their vibrant Community Hub in Langport. With newly secured Big Lottery funding and ambitious growth plans, this is a fantastic opportunity to join an organisation at an exciting stage of development. The successful candidate will play a pivotal role in strengthening community engagement, developing impactful programmes, and securing funding to support long-term sustainability. The Role As Community Champion, you will be the visible and approachable face of the Community Hub, building strong local relationships, leading community initiatives, and driving engagement across Somerset. This is a varied, hands-on role combining community outreach, programme coordination, fundraising, and communications. Key Responsibilities Community Engagement & Partnership Building Act as a key advocate for the local community Develop strong relationships with residents, organisations, and stakeholders Facilitate community meetings, forums, and drop-in sessions Ensure underrepresented voices are heard and supported Programme Development & Delivery Coordinate a diverse programme of events and activities Identify emerging needs and develop new initiatives Work collaboratively with partners to deliver workshops and services Ensure activities are inclusive, accessible, and impactful Fundraising & Income Generation Research and identify funding opportunities Write high-quality funding applications and reports Manage a pipeline of funding bids and deadlines Support the development of compelling impact stories Leadership & Coordination Lead and facilitate a Community Committee Work closely with internal teams to ensure aligned delivery Monitor, evaluate, and report on outcomes and impact Occasional work in the kitchen Communications & Outreach Manage social media, newsletters, and promotional content Increase awareness and engagement with the Hub Strengthen links with wider community networks across Somerset Candidate Profile Essential Skills & Experience: Experience in fundraising, marketing, or communications roles Proven track record of securing funding or income Excellent written communication skills Strong organisational and time management abilities Experience delivering or coordinating community-based initiatives Confident using social media and digital tools Strong interpersonal and stakeholder engagement skills Ability to work independently and manage competing priorities Desirable: Experience within the charity or non-profit sector Knowledge of CRM systems or supporter databases Understanding of social issues such as mental health, homelessness, or rural disadvantage Experience with tools such as Canva, Mailchimp, or Adobe Express What's on Offer Opportunity to make a meaningful impact within a growing organisation Flexible, part-time hours (20 hours per week) Full-time position for the right candidate Supportive and collaborative working environment Involvement in innovative and community-led projects Ongoing training and development opportunities Additional Information Start Date: as soon as possible Reporting to: Chief Operations Officer DBS: Not required The Best Connection is acting as an Employment Business in relation to this vacancy.
Apr 23, 2026
Contractor
Community Champion (Community Engagement Co-ordinator) Langport, Somerset (with outreach across Somerset) Part-time 20 hours per week Fixed-term (12 months) Full-time potential for the right candidate (37.5 Hours) 15.00 per hour About the Opportunity We are delighted to be partnering with a forward-thinking, community-focused charity to recruit a Community Champion for their vibrant Community Hub in Langport. With newly secured Big Lottery funding and ambitious growth plans, this is a fantastic opportunity to join an organisation at an exciting stage of development. The successful candidate will play a pivotal role in strengthening community engagement, developing impactful programmes, and securing funding to support long-term sustainability. The Role As Community Champion, you will be the visible and approachable face of the Community Hub, building strong local relationships, leading community initiatives, and driving engagement across Somerset. This is a varied, hands-on role combining community outreach, programme coordination, fundraising, and communications. Key Responsibilities Community Engagement & Partnership Building Act as a key advocate for the local community Develop strong relationships with residents, organisations, and stakeholders Facilitate community meetings, forums, and drop-in sessions Ensure underrepresented voices are heard and supported Programme Development & Delivery Coordinate a diverse programme of events and activities Identify emerging needs and develop new initiatives Work collaboratively with partners to deliver workshops and services Ensure activities are inclusive, accessible, and impactful Fundraising & Income Generation Research and identify funding opportunities Write high-quality funding applications and reports Manage a pipeline of funding bids and deadlines Support the development of compelling impact stories Leadership & Coordination Lead and facilitate a Community Committee Work closely with internal teams to ensure aligned delivery Monitor, evaluate, and report on outcomes and impact Occasional work in the kitchen Communications & Outreach Manage social media, newsletters, and promotional content Increase awareness and engagement with the Hub Strengthen links with wider community networks across Somerset Candidate Profile Essential Skills & Experience: Experience in fundraising, marketing, or communications roles Proven track record of securing funding or income Excellent written communication skills Strong organisational and time management abilities Experience delivering or coordinating community-based initiatives Confident using social media and digital tools Strong interpersonal and stakeholder engagement skills Ability to work independently and manage competing priorities Desirable: Experience within the charity or non-profit sector Knowledge of CRM systems or supporter databases Understanding of social issues such as mental health, homelessness, or rural disadvantage Experience with tools such as Canva, Mailchimp, or Adobe Express What's on Offer Opportunity to make a meaningful impact within a growing organisation Flexible, part-time hours (20 hours per week) Full-time position for the right candidate Supportive and collaborative working environment Involvement in innovative and community-led projects Ongoing training and development opportunities Additional Information Start Date: as soon as possible Reporting to: Chief Operations Officer DBS: Not required The Best Connection is acting as an Employment Business in relation to this vacancy.
Schools Liaison Officer Location: Wrexham Job Type: Temporary - long term Salary: £14.00ph (Mon-Fri 37 hrs per week) Trek Recruitment is partnering with a leading UK higher education provider to hire a Schools Liaison Officer on a temporary contract. THE ROLE As a Schools Liaison Officer, you will be instrumental in delivering a high-impact student recruitment strategy, driving engagement across schools, colleges, and community organisations. You will represent the establishment at events, build long-term partnerships, and create innovative outreach initiatives to attract undergraduate and postgraduate students. Deliver and support a data-driven student recruitment strategy to meet enrolment targets Plan, coordinate, and attend open days, UCAS fairs, HE events, school visits, and taster sessions Develop and deliver engaging presentations, workshops, and outreach activities Build and manage strong partnerships with schools, colleges, and other feeder institutions Develop progression agreements and tailored engagement plans for partner organisations Analyse recruitment data, trends, and competitor activity to inform strategy Produce reports and insights to optimise student recruitment campaign Contribute to KPI setting, performance tracking, and continuous improvement initiatives Collaborate with marketing teams to develop high-impact recruitment materials and campaigns supporting website content which identify and promote success stories, case studies, and student journey Maintain accurate records using CRM systems YOU Experience in student recruitment, outreach, or education engagement Strong communication, presentation, and interpersonal skills Ability to build partnerships and influence stakeholders Experience managing events, projects, or multiple priorities Proficiency in IT systems and CRM platforms Willingness to travel across the UK and work occasional evenings/weekends Welsh language skills (advantageous but not essential)
Apr 23, 2026
Seasonal
Schools Liaison Officer Location: Wrexham Job Type: Temporary - long term Salary: £14.00ph (Mon-Fri 37 hrs per week) Trek Recruitment is partnering with a leading UK higher education provider to hire a Schools Liaison Officer on a temporary contract. THE ROLE As a Schools Liaison Officer, you will be instrumental in delivering a high-impact student recruitment strategy, driving engagement across schools, colleges, and community organisations. You will represent the establishment at events, build long-term partnerships, and create innovative outreach initiatives to attract undergraduate and postgraduate students. Deliver and support a data-driven student recruitment strategy to meet enrolment targets Plan, coordinate, and attend open days, UCAS fairs, HE events, school visits, and taster sessions Develop and deliver engaging presentations, workshops, and outreach activities Build and manage strong partnerships with schools, colleges, and other feeder institutions Develop progression agreements and tailored engagement plans for partner organisations Analyse recruitment data, trends, and competitor activity to inform strategy Produce reports and insights to optimise student recruitment campaign Contribute to KPI setting, performance tracking, and continuous improvement initiatives Collaborate with marketing teams to develop high-impact recruitment materials and campaigns supporting website content which identify and promote success stories, case studies, and student journey Maintain accurate records using CRM systems YOU Experience in student recruitment, outreach, or education engagement Strong communication, presentation, and interpersonal skills Ability to build partnerships and influence stakeholders Experience managing events, projects, or multiple priorities Proficiency in IT systems and CRM platforms Willingness to travel across the UK and work occasional evenings/weekends Welsh language skills (advantageous but not essential)
Who are we? At Omniplex Learning, our mission is simple - to help organisations unlock their potential through exceptional digital learning, all in one place. As we reach an exciting stage in our growth, we're looking for a RevOps Manager who can create cohesion and clarity across our commercial activity, strengthening how we make decisions, prioritise work and drive performance. This is a newly created role and the first RevOps hire in the business, and you'll report directly into our Director of Business Operations, with a dotted line to our Chief Revenue Officer. What will you do? As RevOps Manager, you will shape the data, insights and processes that underpin our go to market success. You will: Surface market trends, intent signals and whitespace opportunities to help our commercial teams prioritise the highest value prospects. Own and refine our Ideal Customer Profile (ICP), ensuring our targeting evolves with the market and product strategy. Design and maintain dashboards to provide Sales Managers with clear, actionable insights on pipeline health, deal velocity, renewal risk and performance trends. Analyse patterns in won and lost deals to strengthen forecasting and qualification, and translate these into practical playbooks and executable commercial plays. Act as the link between Sales and Technology - Identify and scope automation opportunities, working with Business Systems Analysts to turn commercial challenges into workflow designs. Work with BSAs to specify AI agent configurations across our GTM stack (HubSpot, Salesforce, Outreach) - you define the what and why; the technical team owns the how. Support configuration, adoption and optimisation of our GTM systems and tools. Who are we looking for? You're a commercially minded, data driven operator who thrives on bringing structure, insight and improvement to fast moving environments. You will bring: 3-7 years' experience in Revenue Operations, Sales Operations or GTM Strategy within a B2B tech or SaaS environment. Strong data and analytics fluency - ideally including SQL, BI tools and spreadsheet modelling. Experience building dashboards, reports and commercial playbooks that drive action. Confidence partnering with senior commercial leaders and influencing decision making. Familiarity with AI/automation platforms - not as an engineer, but as someone who can design workflows and evaluate what "good" looks like. A strong understanding of SaaS revenue mechanics, pipeline management and sales processes. Hands on experience with CRM or GTM systems (e.g., HubSpot, Salesforce, Outreach). Excellent communication skills and the ability to translate complexity into clarity. What's in it for you? A competitive salary reflective of your experience Hybrid working model, with 2-3 days a week based in our office in St Albans 25 days annual leave plus bank holidays, and your birthday off Inclusive Private Medical Insurance and mental health support Group Life Insurance Enhanced family friendly policies Regular social events and team activities
Apr 17, 2026
Full time
Who are we? At Omniplex Learning, our mission is simple - to help organisations unlock their potential through exceptional digital learning, all in one place. As we reach an exciting stage in our growth, we're looking for a RevOps Manager who can create cohesion and clarity across our commercial activity, strengthening how we make decisions, prioritise work and drive performance. This is a newly created role and the first RevOps hire in the business, and you'll report directly into our Director of Business Operations, with a dotted line to our Chief Revenue Officer. What will you do? As RevOps Manager, you will shape the data, insights and processes that underpin our go to market success. You will: Surface market trends, intent signals and whitespace opportunities to help our commercial teams prioritise the highest value prospects. Own and refine our Ideal Customer Profile (ICP), ensuring our targeting evolves with the market and product strategy. Design and maintain dashboards to provide Sales Managers with clear, actionable insights on pipeline health, deal velocity, renewal risk and performance trends. Analyse patterns in won and lost deals to strengthen forecasting and qualification, and translate these into practical playbooks and executable commercial plays. Act as the link between Sales and Technology - Identify and scope automation opportunities, working with Business Systems Analysts to turn commercial challenges into workflow designs. Work with BSAs to specify AI agent configurations across our GTM stack (HubSpot, Salesforce, Outreach) - you define the what and why; the technical team owns the how. Support configuration, adoption and optimisation of our GTM systems and tools. Who are we looking for? You're a commercially minded, data driven operator who thrives on bringing structure, insight and improvement to fast moving environments. You will bring: 3-7 years' experience in Revenue Operations, Sales Operations or GTM Strategy within a B2B tech or SaaS environment. Strong data and analytics fluency - ideally including SQL, BI tools and spreadsheet modelling. Experience building dashboards, reports and commercial playbooks that drive action. Confidence partnering with senior commercial leaders and influencing decision making. Familiarity with AI/automation platforms - not as an engineer, but as someone who can design workflows and evaluate what "good" looks like. A strong understanding of SaaS revenue mechanics, pipeline management and sales processes. Hands on experience with CRM or GTM systems (e.g., HubSpot, Salesforce, Outreach). Excellent communication skills and the ability to translate complexity into clarity. What's in it for you? A competitive salary reflective of your experience Hybrid working model, with 2-3 days a week based in our office in St Albans 25 days annual leave plus bank holidays, and your birthday off Inclusive Private Medical Insurance and mental health support Group Life Insurance Enhanced family friendly policies Regular social events and team activities
Business Development Executive Launch Your B2B Sales Career Want to build a six-figure sales career from the ground up? Start here What Happens Next? Next available intakes - April & May 2026 Who we are At Focus Group, we're powering the digital workplace for over 30,000 UK businesses - and we're just getting started. With a $1bn valuation and 1,300+ employees across 20 offices, we're one of the UK's fastest-growing tech companies. We believe our people are our biggest asset, and we're building a high-energy, high-reward environment for ambitious individuals to thrive. If you're looking to launch or grow your sales career in tech, this is your chance to join a supportive, driven team where you can progress fast and earn big. The Opportunity: Your Launchpad to Focus Group isn't just another sales job; it's a structured career pathway with proven progression. Our top performers have built incredible careers from zero sales experience. The success stories below show what's possible with exceptional drive, resilience, and commitment. Real Success Stories: James - Started Jan 2023 with zero sales experience 2.5 years later: £1.3m in sales generated Promoted from BDE BDM, now trains new executives and signed our largest partner ever Won 6+ sales awards and regional superstar awards for continued top performance Emma - Joined July 2024 after travelling, no sales background 8 months in: Generated £70k revenue, £500k+ pipeline Finalist for National Sales Awards 2025 Building a long-term sales career she "never thought possible" Michael - Started Aug 2022, first job after university 1 year promoted to Team Leader Team generated £2m+ profit in first year, doubled it the next Now manages company-wide projects across divisions The Reality: This Is a New Business Role As a Business Development Executive/ Sales Executive, you'll spend your days on the phone, in our Exeter office. This is high-volume outbound calling to UK businesses, generating appointments for our Business Development Managers Your day-to-day: Making 80-100+ outbound calls to prospective businesses daily Pitching Focus Group's technology solutions (Telecoms, IT, Cyber Security, Mobile) Qualifying prospects and booking face-to-face or virtual meetings for BDMs Managing your activity and pipeline in our CRM system Handling rejection, staying motivated, and hitting daily/weekly targets This isn't easy. But if you're resilient, coachable, and hungry to prove yourself it's your fastest route into a lucrative B2B sales career. We're Looking For: Resilience - You can handle 50+ "no's" a day and come back stronger Coachability - Willing to learn, take feedback, and constantly improve Work ethic - Comfortable with high call volumes and daily targets Positive phone manner - Professional, clear, confident communication Hunger to succeed - Motivated by progression and earning potential Growth mindset - See this as the start of something bigger, not just a job Previous experience? Helpful but not essential. We've built six-figure careers for people from retail, hospitality, customer service, and fresh out of university. Why Choose Focus Group? Structured development: Not just "sink or swim" you get proper onboarding, weekly training, and mentorship from experienced BDM's and BDE Manager Fast progression: Average promotion to BDM is 18-24 months (some do it in 12) Company culture: Regular team socials, sales incentives, go-karting, Top Golf, and nights out. Many colleagues become genuine friends Proven success rate: We don't just hire and hope we invest in your development with clear pathways to six-figure earnings Company scale: £1bn valuation, 30,000+ customers, 1,000+ employees across 16 UK offices - you're joining a genuine tech scale-up Recognition: National sales awards, regional superstar awards, company-wide recognition for top performers What You'll Earn Year 1 (BDE): Base: £25k Realistic OTE: £30-35k Top performers: £40k+ Year 2-3 (BDM promotion): First-year BDM OTE: £60-65k Our BDMs regularly earn £80k-100k+ Top BDM earners: £120k+ The Path: BDE (12-24 months) BDM BDE (12-24 months) Customer Engagement BDE (12-24 months) BDE Team Lead Progression is based on performance and time in role - you'll need to consistently hit targets and demonstrate readiness before moving up. Focus Group are committed to ensuring protection for all personal information that we hold, and to provide and protect all data. All staff share in this responsibility and must take appropriate steps in protecting all data. All incidents or risks that may impact this protection must be reported to their manager or to the Data Protection Officer.
Apr 16, 2026
Full time
Business Development Executive Launch Your B2B Sales Career Want to build a six-figure sales career from the ground up? Start here What Happens Next? Next available intakes - April & May 2026 Who we are At Focus Group, we're powering the digital workplace for over 30,000 UK businesses - and we're just getting started. With a $1bn valuation and 1,300+ employees across 20 offices, we're one of the UK's fastest-growing tech companies. We believe our people are our biggest asset, and we're building a high-energy, high-reward environment for ambitious individuals to thrive. If you're looking to launch or grow your sales career in tech, this is your chance to join a supportive, driven team where you can progress fast and earn big. The Opportunity: Your Launchpad to Focus Group isn't just another sales job; it's a structured career pathway with proven progression. Our top performers have built incredible careers from zero sales experience. The success stories below show what's possible with exceptional drive, resilience, and commitment. Real Success Stories: James - Started Jan 2023 with zero sales experience 2.5 years later: £1.3m in sales generated Promoted from BDE BDM, now trains new executives and signed our largest partner ever Won 6+ sales awards and regional superstar awards for continued top performance Emma - Joined July 2024 after travelling, no sales background 8 months in: Generated £70k revenue, £500k+ pipeline Finalist for National Sales Awards 2025 Building a long-term sales career she "never thought possible" Michael - Started Aug 2022, first job after university 1 year promoted to Team Leader Team generated £2m+ profit in first year, doubled it the next Now manages company-wide projects across divisions The Reality: This Is a New Business Role As a Business Development Executive/ Sales Executive, you'll spend your days on the phone, in our Exeter office. This is high-volume outbound calling to UK businesses, generating appointments for our Business Development Managers Your day-to-day: Making 80-100+ outbound calls to prospective businesses daily Pitching Focus Group's technology solutions (Telecoms, IT, Cyber Security, Mobile) Qualifying prospects and booking face-to-face or virtual meetings for BDMs Managing your activity and pipeline in our CRM system Handling rejection, staying motivated, and hitting daily/weekly targets This isn't easy. But if you're resilient, coachable, and hungry to prove yourself it's your fastest route into a lucrative B2B sales career. We're Looking For: Resilience - You can handle 50+ "no's" a day and come back stronger Coachability - Willing to learn, take feedback, and constantly improve Work ethic - Comfortable with high call volumes and daily targets Positive phone manner - Professional, clear, confident communication Hunger to succeed - Motivated by progression and earning potential Growth mindset - See this as the start of something bigger, not just a job Previous experience? Helpful but not essential. We've built six-figure careers for people from retail, hospitality, customer service, and fresh out of university. Why Choose Focus Group? Structured development: Not just "sink or swim" you get proper onboarding, weekly training, and mentorship from experienced BDM's and BDE Manager Fast progression: Average promotion to BDM is 18-24 months (some do it in 12) Company culture: Regular team socials, sales incentives, go-karting, Top Golf, and nights out. Many colleagues become genuine friends Proven success rate: We don't just hire and hope we invest in your development with clear pathways to six-figure earnings Company scale: £1bn valuation, 30,000+ customers, 1,000+ employees across 16 UK offices - you're joining a genuine tech scale-up Recognition: National sales awards, regional superstar awards, company-wide recognition for top performers What You'll Earn Year 1 (BDE): Base: £25k Realistic OTE: £30-35k Top performers: £40k+ Year 2-3 (BDM promotion): First-year BDM OTE: £60-65k Our BDMs regularly earn £80k-100k+ Top BDM earners: £120k+ The Path: BDE (12-24 months) BDM BDE (12-24 months) Customer Engagement BDE (12-24 months) BDE Team Lead Progression is based on performance and time in role - you'll need to consistently hit targets and demonstrate readiness before moving up. Focus Group are committed to ensuring protection for all personal information that we hold, and to provide and protect all data. All staff share in this responsibility and must take appropriate steps in protecting all data. All incidents or risks that may impact this protection must be reported to their manager or to the Data Protection Officer.
The Role This role will be based in Information Technology Services (ITS), we are a customer-focused department servicing the Information Technology needs of Aberystwyth University. You will be required to demonstrate an excellent knowledge of Dynamics 365, Power Apps, Microsoft Fabric, Azzure Data Factory, Integrations, API's, Oracle Technologies and SQL. The CRM Developer / Integration Specialist will report to the Head of IT Applications and Development. They will be responsible for the development and support of function required to meet the needs for a Marketing focused Dynamics 365 CRM. They will be responsible for AU Dynamics 365 Environments, Power Platform development (Power Apps Portals, Model-Driven / Canvas Applications), Microsoft Dataverse, CRM forms, Azure Logic apps and Power Automate. The role will also entail managing the integrations across the range of university in-house developed applications including the Admission System (APEX Oracle), Clearing Application (APEX Oracle) and Gecko Event management. Integrations will be between the University's systems, and third party provided software both hosted on premise and cloud based. In this role, you will be required to line manage, support and train the Project Support Officer and a System Analyst / Developer currently working on the University CRM implementation, integrations and supporting applications. Based on your knowledge and expertise, you will create detailed specifications and with the support of your team to build the development solutions that most effectively meet the marketing CRM requirements of the university. You will be a creative, innovative thinker with outstanding problem-solving skills, able to learn quickly and adapt to new challenges. With a keen interest in new and emerging technologies, you are passionate about innovation and excited by the idea of bringing these within our mainstream usage. Your excellent written and oral communication enables you to present ideas clearly and effectively to colleagues, senior management and project partners. To make an informal enquiry, please contact Iola Hagen, Head of IT Applications and Development . Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 - 8 weeks of the closing date. What you'll do This job description is subject to review and amendment in the light of the changing needs of the University, to provide appropriate development opportunities and/or the addition of any other reasonable duties. Informal training will be provided through working with existing members of the Development team and using systems manuals and online training materials. CRM Development and Integration Liaise with users in Global Marketing and Recruitment (GMSR) to understand their specific requirements and work with them to design appropriate CRM and data integration solutions. Work within the AU Dynamics 365 Environments, Solutions, Journeys and Integrations. Work with and train the team to use Power Platform development (Power Apps Portals, Model-Driven/Canvas Applications), Microsoft Dataverse, Power Automate SharePoint. Work with and train other systems developers to agree data structures and user interfaces. Develop, test, document and support form integrations providing controlled data query and data input functionality. Knowledge of performing data integrations with Oracle technologies. Awareness of the bilingual nature for creating data input forms and reports. Develop additional web functionality using Oracle APEX. Develop, test, document, and support data processing functions to assist in maintaining accurate and reliable data in the CRM system and to support the exchange of such data between the CRM and other associated systems. Develop data migration strategies and support the transition to new systems. Responsible for taking forward new initiatives and ensuring best practice. Line management of the Project Support Officer and a System Analyst / Developer. Define the work required, set objectives, organise, and delegate work to reports according to their skills and abilities. Coordinate delivery of own and reports' work with other teams across the University. To ensure that all reports take part in the Effective Contribution Scheme (ECS) processes with clear objectives and smart targets for all team members. Engage all reports in the planning and delivery of work, ensuring a positive, flexible, and productive environment. Staff Management Technology Leadership To keep up to date with developments around the University's core business software to identify potential risks and opportunities relating to business practices and where appropriate make recommendations for future adoption of new systems. To foster excellent working relationships with staff in Faculties, academic and service departments at all levels to ensure Information Technology Services is providing well-supported technology that meets the needs of the business. To support and input into business cases for new digital initiatives for university committees and Executive team. Participate in the development and implementation of annual operational plans for the team. Write and deliver presentations, briefings or workshop sessions to staff, students or external bodies, taking account of the knowledge base of the participants and the complexity of the subject matter. Assist in developing training materials and delivering user training to support these systems. Liaise with external suppliers such as Gecko Engage and external consultants. To develop wide-ranging and specialist understanding of the theory and practice associated with the role and to keep this current. Project Delivery Ensure that projects and reports are delivered in line with Agile methodology. Ensure that the work and applications under their responsibility are delivering value through close alignment to business goals, frequent delivery, empowering staff, and close collaboration with the customer. To ensure effective project management is in place for all their and their reports' initiatives, working with external suppliers, stakeholders, students, and staff across the University to ensure projects are delivered on time, to budget, and meet the University's requirements. To establish and ensure that all their IT application development projects are delivered to the required standards.
Apr 10, 2026
Full time
The Role This role will be based in Information Technology Services (ITS), we are a customer-focused department servicing the Information Technology needs of Aberystwyth University. You will be required to demonstrate an excellent knowledge of Dynamics 365, Power Apps, Microsoft Fabric, Azzure Data Factory, Integrations, API's, Oracle Technologies and SQL. The CRM Developer / Integration Specialist will report to the Head of IT Applications and Development. They will be responsible for the development and support of function required to meet the needs for a Marketing focused Dynamics 365 CRM. They will be responsible for AU Dynamics 365 Environments, Power Platform development (Power Apps Portals, Model-Driven / Canvas Applications), Microsoft Dataverse, CRM forms, Azure Logic apps and Power Automate. The role will also entail managing the integrations across the range of university in-house developed applications including the Admission System (APEX Oracle), Clearing Application (APEX Oracle) and Gecko Event management. Integrations will be between the University's systems, and third party provided software both hosted on premise and cloud based. In this role, you will be required to line manage, support and train the Project Support Officer and a System Analyst / Developer currently working on the University CRM implementation, integrations and supporting applications. Based on your knowledge and expertise, you will create detailed specifications and with the support of your team to build the development solutions that most effectively meet the marketing CRM requirements of the university. You will be a creative, innovative thinker with outstanding problem-solving skills, able to learn quickly and adapt to new challenges. With a keen interest in new and emerging technologies, you are passionate about innovation and excited by the idea of bringing these within our mainstream usage. Your excellent written and oral communication enables you to present ideas clearly and effectively to colleagues, senior management and project partners. To make an informal enquiry, please contact Iola Hagen, Head of IT Applications and Development . Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 - 8 weeks of the closing date. What you'll do This job description is subject to review and amendment in the light of the changing needs of the University, to provide appropriate development opportunities and/or the addition of any other reasonable duties. Informal training will be provided through working with existing members of the Development team and using systems manuals and online training materials. CRM Development and Integration Liaise with users in Global Marketing and Recruitment (GMSR) to understand their specific requirements and work with them to design appropriate CRM and data integration solutions. Work within the AU Dynamics 365 Environments, Solutions, Journeys and Integrations. Work with and train the team to use Power Platform development (Power Apps Portals, Model-Driven/Canvas Applications), Microsoft Dataverse, Power Automate SharePoint. Work with and train other systems developers to agree data structures and user interfaces. Develop, test, document and support form integrations providing controlled data query and data input functionality. Knowledge of performing data integrations with Oracle technologies. Awareness of the bilingual nature for creating data input forms and reports. Develop additional web functionality using Oracle APEX. Develop, test, document, and support data processing functions to assist in maintaining accurate and reliable data in the CRM system and to support the exchange of such data between the CRM and other associated systems. Develop data migration strategies and support the transition to new systems. Responsible for taking forward new initiatives and ensuring best practice. Line management of the Project Support Officer and a System Analyst / Developer. Define the work required, set objectives, organise, and delegate work to reports according to their skills and abilities. Coordinate delivery of own and reports' work with other teams across the University. To ensure that all reports take part in the Effective Contribution Scheme (ECS) processes with clear objectives and smart targets for all team members. Engage all reports in the planning and delivery of work, ensuring a positive, flexible, and productive environment. Staff Management Technology Leadership To keep up to date with developments around the University's core business software to identify potential risks and opportunities relating to business practices and where appropriate make recommendations for future adoption of new systems. To foster excellent working relationships with staff in Faculties, academic and service departments at all levels to ensure Information Technology Services is providing well-supported technology that meets the needs of the business. To support and input into business cases for new digital initiatives for university committees and Executive team. Participate in the development and implementation of annual operational plans for the team. Write and deliver presentations, briefings or workshop sessions to staff, students or external bodies, taking account of the knowledge base of the participants and the complexity of the subject matter. Assist in developing training materials and delivering user training to support these systems. Liaise with external suppliers such as Gecko Engage and external consultants. To develop wide-ranging and specialist understanding of the theory and practice associated with the role and to keep this current. Project Delivery Ensure that projects and reports are delivered in line with Agile methodology. Ensure that the work and applications under their responsibility are delivering value through close alignment to business goals, frequent delivery, empowering staff, and close collaboration with the customer. To ensure effective project management is in place for all their and their reports' initiatives, working with external suppliers, stakeholders, students, and staff across the University to ensure projects are delivered on time, to budget, and meet the University's requirements. To establish and ensure that all their IT application development projects are delivered to the required standards.