Job Description Your Impact: What This Role Is All About This is a high-profile, high-impact leadership role where you'll own the Accounts Receivable function for the UK & Ireland. You'll lead a talented team, drive strong working capital performance, and partner with commercial teams to keep our business running smoothly and efficiently. In this role, you will: Lead, coach and inspire a team of 3 AR Analysts Own AR performance across UK&I, driving outstanding cash collection Manage customer credit risk, limits and exposure with precision Ensure accurate and timely cash allocation across all major accounts Oversee and resolve customer queries (pricing, promotions, deductions) Partner with Sales & Customer Service to strengthen the end-to-end OTC process Deliver clear, insightful reporting on cash, DSO, and key AR KPIs Support month-end close with strong controls and governance Identify and drive process improvements and automation opportunities Qualifications Who We're Looking For You're a confident, commercial, and people-focused AR professional who enjoys taking ownership and making things better. You thrive in FMCG or fast-paced environments and can balance operational detail with bigger-picture thinking. You'll bring: • Proven experience in Accounts Receivable or Credit Control • Experience leading, mentoring or developing a team • Strong knowledge of the OTC process • Confidence working with large, complex customer accounts • Excellent analytical skills and strong attention to detail • Great communication - you influence, challenge and collaborate effectively • Solid ERP experience (SAP preferred) and strong Excel skills Additional Information Maidenhead, United Kingdom Full-time Hybrid Working Join the global powerhouse behind the world's most loved coffee & tea brands Why You'll Love Working at JDE Be part of a global leader shaping the future of coffee & tea Have real impact on cash performance and working capital Collaborate with passionate, commercial and supportive colleagues Lead meaningful change, streamline processes and drive innovation Grow your career in a business that invests in people Hybrid working and a culture that embraces flexibility Work with brands you're proud to see on every shelf Ready to Brew Your Next Big Career Move? Join JDE and help us create the amazing moments behind every cup. Apply now and shape the future of coffee & tea with us. This is a role where you'll be empowered, trusted, and encouraged to make a difference - every single day. JDE Peet's - now part of Keurig Dr Pepper - is the world's leading pure-play coffee company, with a presence in more than 100 markets. Guided by our 'Reignite the Amazing' strategy, we are focused on brand-led growth across three big bets: Peet's, L'OR, and our 10 strategically selected local icons led by Jacobs. Company Description Create Amazing Moments With JDE For more than 265 years, JACOBS DOUWE EGBERTS (JDE) has been fuelled by one simple belief: It's amazing what can happen over a cup of coffee or tea. Today, our iconic brands - including L'OR, Tassimo, Douwe Egberts, Jacobs, Senseo, Moccona, Pickwick and more - are enjoyed in over 100 markets worldwide. As part of JDE Peet's, the world's largest pure-play coffee and tea company, we're on a mission to ensure there's a coffee for every cup and a tea for every moment. At JDE, you'll find a culture that's bold, inclusive, energised, and always looking to do better. We challenge the status quo, champion fresh thinking, and empower our people to grow and make an impact from day one.
Apr 12, 2026
Full time
Job Description Your Impact: What This Role Is All About This is a high-profile, high-impact leadership role where you'll own the Accounts Receivable function for the UK & Ireland. You'll lead a talented team, drive strong working capital performance, and partner with commercial teams to keep our business running smoothly and efficiently. In this role, you will: Lead, coach and inspire a team of 3 AR Analysts Own AR performance across UK&I, driving outstanding cash collection Manage customer credit risk, limits and exposure with precision Ensure accurate and timely cash allocation across all major accounts Oversee and resolve customer queries (pricing, promotions, deductions) Partner with Sales & Customer Service to strengthen the end-to-end OTC process Deliver clear, insightful reporting on cash, DSO, and key AR KPIs Support month-end close with strong controls and governance Identify and drive process improvements and automation opportunities Qualifications Who We're Looking For You're a confident, commercial, and people-focused AR professional who enjoys taking ownership and making things better. You thrive in FMCG or fast-paced environments and can balance operational detail with bigger-picture thinking. You'll bring: • Proven experience in Accounts Receivable or Credit Control • Experience leading, mentoring or developing a team • Strong knowledge of the OTC process • Confidence working with large, complex customer accounts • Excellent analytical skills and strong attention to detail • Great communication - you influence, challenge and collaborate effectively • Solid ERP experience (SAP preferred) and strong Excel skills Additional Information Maidenhead, United Kingdom Full-time Hybrid Working Join the global powerhouse behind the world's most loved coffee & tea brands Why You'll Love Working at JDE Be part of a global leader shaping the future of coffee & tea Have real impact on cash performance and working capital Collaborate with passionate, commercial and supportive colleagues Lead meaningful change, streamline processes and drive innovation Grow your career in a business that invests in people Hybrid working and a culture that embraces flexibility Work with brands you're proud to see on every shelf Ready to Brew Your Next Big Career Move? Join JDE and help us create the amazing moments behind every cup. Apply now and shape the future of coffee & tea with us. This is a role where you'll be empowered, trusted, and encouraged to make a difference - every single day. JDE Peet's - now part of Keurig Dr Pepper - is the world's leading pure-play coffee company, with a presence in more than 100 markets. Guided by our 'Reignite the Amazing' strategy, we are focused on brand-led growth across three big bets: Peet's, L'OR, and our 10 strategically selected local icons led by Jacobs. Company Description Create Amazing Moments With JDE For more than 265 years, JACOBS DOUWE EGBERTS (JDE) has been fuelled by one simple belief: It's amazing what can happen over a cup of coffee or tea. Today, our iconic brands - including L'OR, Tassimo, Douwe Egberts, Jacobs, Senseo, Moccona, Pickwick and more - are enjoyed in over 100 markets worldwide. As part of JDE Peet's, the world's largest pure-play coffee and tea company, we're on a mission to ensure there's a coffee for every cup and a tea for every moment. At JDE, you'll find a culture that's bold, inclusive, energised, and always looking to do better. We challenge the status quo, champion fresh thinking, and empower our people to grow and make an impact from day one.
A leading financial group in Greater London seeks a Credit Analyst for the Credit Analysis Department. This role involves preparing fundamental analysis for client onboarding and managing a portfolio within the Utilities and Telecom, Media, Technology sector. Applicants should have a strong background in credit analysis and a degree level qualification, with opportunities for professional development and CFA sponsorship. The firm promotes a diverse and inclusive culture, valuing all employee contributions.
Apr 12, 2026
Full time
A leading financial group in Greater London seeks a Credit Analyst for the Credit Analysis Department. This role involves preparing fundamental analysis for client onboarding and managing a portfolio within the Utilities and Telecom, Media, Technology sector. Applicants should have a strong background in credit analysis and a degree level qualification, with opportunities for professional development and CFA sponsorship. The firm promotes a diverse and inclusive culture, valuing all employee contributions.
Job Description As one of the world's leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco. Benefits Company-provided healthcare A competitive annual leave allowance Flexible working options, including hybrid working arrangements Generous pension provisions Income protection Health and wellness benefits Volunteering days Enhanced parental leave Life insurance The Role We're looking for an Associate - Private Credit to join our Bank Loans team in London! This is an exciting opportunity to work across senior secured loans and high yield bonds while developing deep sector expertise, driving fundamental credit analysis, and contributing directly to portfolio construction. If you enjoy analytical work, want to deepen your understanding of leveraged finance, and thrive in a collaborative investment environment, we'd love to hear from you. Investment Analysis & Credit Underwriting Review and prepare credit theses for new senior secured loan and high yield bond investments (fixed and floating). Produce detailed credit proposals, including company and industry analysis, capital structure assessment, cash flow projections, collateral adequacy, management quality, lender and sponsor strength, and restructuring considerations. Present well argued investment recommendations to the Investment Committee. Develop clear views on entry and exit yields for both existing and potential investments. Sector Coverage & Monitoring Build in depth knowledge across 2 3 industries and maintain full coverage of all senior loan and high yield opportunities within those sectors. Work toward taking responsibility for loan and bond positions. Conduct ongoing monitoring, including financial analysis, cash flow modelling, rating reviews, collateral assessments, and performance tracking. Identify relative value opportunities and make informed buy/sell/hold recommendations. Actively generate new investment ideas within your coverage universe. Market Interaction & Due Diligence Participate in management meetings, site visits, plant tours, and inspections. Engage with syndicate desks, sell side analysts, and private equity sponsors to evaluate both primary and secondary investment opportunities. Review loan and bond documentation for new transactions and amendments, in collaboration with senior analysts and team leaders. Build and maintain a strong network of peers to understand market sentiment on amendments and new deals. Distressed & Special Situations Assist in the workout and restructuring of distressed positions. Support senior team members in evaluating complex secondary and stressed opportunities. Risk Management & Administration Maintain accurate electronic credit files, compliance reports, collateral records, and exposure reporting. Ensure all activities align with Invesco's Conduct Principles. What you can bring Experience as a credit, leveraged finance, or corporate finance analyst (buy side, sell side, rating agency, PE, consulting, or similar). Strong proficiency in Microsoft Office, especially Excel and Word. Bachelor's degree required; CFA qualification beneficial. Additional European language(s) preferred. Strong analytical skills with the ability to "join the dots" and see the bigger picture. Excellent financial modelling, quantitative, and qualitative assessment capabilities. Clear written and verbal communication skills; comfortable presenting to senior stakeholders. Highly organised, detail oriented, and able to manage multiple priorities. A proactive, solution oriented mindset with strong integrity and teamwork skills. Disability Confident Scheme Applicants who opt in to the Disability Confident Scheme and meet the criteria for the role will be offered an interview. We are committed to providing an inclusive recruitment process for all candidates who make an application. By opting in to this scheme, applicants will be disclosing that they have a disability solely for the purpose of the Disability Confident Scheme. The Disability Confident Scheme only guarantees an interview - it does not automatically mean that applicants interviewed will gain employment with Invesco at that time. To apply through the Disability Confident Scheme, you'll need to firstly ensure you have applied for the role via our external careers page. Following this, you'll need to email us at confirming your wish to opt in, alongside your contact details and the title of the role you wish to apply for. Additional Employment Information Full Time / Part Time: Full time Worker Type: Employee Job Exempt: Yes Workplace Model: Pursuant to Invesco's Workplace Policy, employees are expected to comply with the firm's most current workplace model, which as of October 1, 2025, includes spending at least four full days each week working in an Invesco office. This reflects our belief that spending time together in the office helps us build stronger relationships, collaborate more easily, and support each other's growth and development. Our Commitment to Community and ESG Investing We partner with charitable organisations globally to make an impact in the communities where we live and work. Our people are encouraged to support the charities they feel most passionate about. We are also committed to environmental, social and governance (ESG) investing. We serve our clients in this space as a trusted partner both on specific responsible investment product strategies as well as part of our commitment to deliver a superior investment experience. Recruitment Agencies Invesco has an in house recruitment team, which focuses on sourcing great candidates directly. Invesco will not accept unsolicited resumes from agency or search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, so please do not contact hiring managers directly. Regulatory This position may fall in scope of one or multiple regimes/directives. If this sounds like you, we'd love to hear from you! We want all of our candidates to shine during the application and selection process, so if you need any adjustments to be made, please send an e mail to . Please include your name, the job you are interested in, and the type of adjustment you need (for example; breaks during your interview, remote interviews, additional time for assessments or other required adjustments).
Apr 12, 2026
Full time
Job Description As one of the world's leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco. Benefits Company-provided healthcare A competitive annual leave allowance Flexible working options, including hybrid working arrangements Generous pension provisions Income protection Health and wellness benefits Volunteering days Enhanced parental leave Life insurance The Role We're looking for an Associate - Private Credit to join our Bank Loans team in London! This is an exciting opportunity to work across senior secured loans and high yield bonds while developing deep sector expertise, driving fundamental credit analysis, and contributing directly to portfolio construction. If you enjoy analytical work, want to deepen your understanding of leveraged finance, and thrive in a collaborative investment environment, we'd love to hear from you. Investment Analysis & Credit Underwriting Review and prepare credit theses for new senior secured loan and high yield bond investments (fixed and floating). Produce detailed credit proposals, including company and industry analysis, capital structure assessment, cash flow projections, collateral adequacy, management quality, lender and sponsor strength, and restructuring considerations. Present well argued investment recommendations to the Investment Committee. Develop clear views on entry and exit yields for both existing and potential investments. Sector Coverage & Monitoring Build in depth knowledge across 2 3 industries and maintain full coverage of all senior loan and high yield opportunities within those sectors. Work toward taking responsibility for loan and bond positions. Conduct ongoing monitoring, including financial analysis, cash flow modelling, rating reviews, collateral assessments, and performance tracking. Identify relative value opportunities and make informed buy/sell/hold recommendations. Actively generate new investment ideas within your coverage universe. Market Interaction & Due Diligence Participate in management meetings, site visits, plant tours, and inspections. Engage with syndicate desks, sell side analysts, and private equity sponsors to evaluate both primary and secondary investment opportunities. Review loan and bond documentation for new transactions and amendments, in collaboration with senior analysts and team leaders. Build and maintain a strong network of peers to understand market sentiment on amendments and new deals. Distressed & Special Situations Assist in the workout and restructuring of distressed positions. Support senior team members in evaluating complex secondary and stressed opportunities. Risk Management & Administration Maintain accurate electronic credit files, compliance reports, collateral records, and exposure reporting. Ensure all activities align with Invesco's Conduct Principles. What you can bring Experience as a credit, leveraged finance, or corporate finance analyst (buy side, sell side, rating agency, PE, consulting, or similar). Strong proficiency in Microsoft Office, especially Excel and Word. Bachelor's degree required; CFA qualification beneficial. Additional European language(s) preferred. Strong analytical skills with the ability to "join the dots" and see the bigger picture. Excellent financial modelling, quantitative, and qualitative assessment capabilities. Clear written and verbal communication skills; comfortable presenting to senior stakeholders. Highly organised, detail oriented, and able to manage multiple priorities. A proactive, solution oriented mindset with strong integrity and teamwork skills. Disability Confident Scheme Applicants who opt in to the Disability Confident Scheme and meet the criteria for the role will be offered an interview. We are committed to providing an inclusive recruitment process for all candidates who make an application. By opting in to this scheme, applicants will be disclosing that they have a disability solely for the purpose of the Disability Confident Scheme. The Disability Confident Scheme only guarantees an interview - it does not automatically mean that applicants interviewed will gain employment with Invesco at that time. To apply through the Disability Confident Scheme, you'll need to firstly ensure you have applied for the role via our external careers page. Following this, you'll need to email us at confirming your wish to opt in, alongside your contact details and the title of the role you wish to apply for. Additional Employment Information Full Time / Part Time: Full time Worker Type: Employee Job Exempt: Yes Workplace Model: Pursuant to Invesco's Workplace Policy, employees are expected to comply with the firm's most current workplace model, which as of October 1, 2025, includes spending at least four full days each week working in an Invesco office. This reflects our belief that spending time together in the office helps us build stronger relationships, collaborate more easily, and support each other's growth and development. Our Commitment to Community and ESG Investing We partner with charitable organisations globally to make an impact in the communities where we live and work. Our people are encouraged to support the charities they feel most passionate about. We are also committed to environmental, social and governance (ESG) investing. We serve our clients in this space as a trusted partner both on specific responsible investment product strategies as well as part of our commitment to deliver a superior investment experience. Recruitment Agencies Invesco has an in house recruitment team, which focuses on sourcing great candidates directly. Invesco will not accept unsolicited resumes from agency or search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, so please do not contact hiring managers directly. Regulatory This position may fall in scope of one or multiple regimes/directives. If this sounds like you, we'd love to hear from you! We want all of our candidates to shine during the application and selection process, so if you need any adjustments to be made, please send an e mail to . Please include your name, the job you are interested in, and the type of adjustment you need (for example; breaks during your interview, remote interviews, additional time for assessments or other required adjustments).
LOOK AHEAD CARE AND SUPPORT
City Of Westminster, London
We're looking for an organised, proactive and resilient Partnership Development Manager to join our New Business Team located at our Head Office in Islington. £35,000.00 - £75,000 per annum dependent on experience, working 35 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. Look Ahead supports thousands of people across London and the South East with a diverse range of needs, helping them to make individual choices, achieve goals and take control of their own lives by providing tailor-made support, care and accommodation services. We have ambitious plan to grow and develop our services to meet the needs of our existing and new partners over the next three years. To support this we are seeking a highly motivated individual to work within our Business Development team in order to build strategic relationships and oversee the end-to-end business development process including creating high-quality, and commercially sustainable business proposals. This postholder will play a vital role as Look Ahead works to maintain and gain service contracts aligned to our ambitious Business Development Strategy and business plan. We are looking for a dynamic individual who can work closely with operational colleagues and other teams to support every part of the business development process including partnership building, strategic positioning, service design and bid writing and management. We are open to different levels of experience and the salary band has been set intentionally wide to reflect this. The shift pattern for this role is as follows: M7,T7,W7,T7,F7 What you'll do: Summary of Responsibilities: Relationship Management: Building relationships with commissioners and stakeholders in supported accommodation and health in a dedicated geographic area covering all of our client groups - learning disabilities, mental health, homelessness, young people Commercial Business Partnering: Work with operational colleagues in designated patch to support the end-to-end business development process including contract extensions and renegotiations. Tender Management: Monitoring, managing, and drafting high- quality submissions, for Local Authority and Health Trusts, frameworks and Dynamic Purchasing Systems, focusing primarily on own patch but contributing to and supporting tender exercises coordinated by other members of the business development team as required. Strategic Positioning: Analysing evaluation criteria and advising on bid competitiveness and commercial strategies, including presenting proposed models and contract prices at internal risk panels to gain Senior Leadership approval Service Development: work with external and internal partners to develop new service models in response to formal tenders and organic opportunities, building in innovation and enhancing client specific value propositions Writing & Content: Developing compelling content and working with the operations team to prepare detailed delivery models Financial viability and assessment - work with finance to assess financial viability of the proposed service and support financial modelling Business Intelligence: Leads on Business Intelligence in their specialist area by keeping abreast of commissioning intentions and entry feasibility studies for new commercial models Sourcing Opportunities: Proactively sources business development opportunities and developing creative ideas and service models alongside operational managers and customers Innovation: Analyses and puts forward business cases and options for different ways of delivering services to meet commissioner needs This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead. About you: A genuine interest in housing and social care and a commitment to Look Ahead's mission Excellent organisational and prioritisation skills, particularly in terms of working under pressure and responding to multiple and competing demands on your time Imaginative and resourceful - able to contribute to the development of new ideas for services Good interpersonal skills with the ability to work well with internal and external contacts Prefers working as part of a group or team Willingness to spend time in services in order to develop understanding of Look Ahead's work and mission in order to effectively communicate this to partners and potential partners Has a practical and logical mind Thrives on change and enjoys dynamic diverse environments Enjoys working with a wide range of people Excellent attention to detail Experience of working in partnership with finance team and able to understand/ willing to learn financial modelling Resilient What you'll bring: Essential: Eligible to live and work in the UK Educated to degree level or equivalent work experience Extensive business development, fundraising or sales experience Experience of bid writing Able to write clearly and persuasively Experience of project managing bid submissions Able to think strategically and creatively and articulate innovative ideas Proficient knowledge of Microsoft Office, word, excel, powerpoint and Co-Pilot Able to work flexibly, including assisting other staff in the Business Development Team with their work when priorities dictate. Desirable: A qualification in social care/psychology/policy would be an advantage Specific knowledge of mental health, learning disabilities, homelessness, young people and complex needs would be a distinct advantage Ability to be able to understand complex financial breakdowns would be an advantage. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Apr 12, 2026
Full time
We're looking for an organised, proactive and resilient Partnership Development Manager to join our New Business Team located at our Head Office in Islington. £35,000.00 - £75,000 per annum dependent on experience, working 35 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. Look Ahead supports thousands of people across London and the South East with a diverse range of needs, helping them to make individual choices, achieve goals and take control of their own lives by providing tailor-made support, care and accommodation services. We have ambitious plan to grow and develop our services to meet the needs of our existing and new partners over the next three years. To support this we are seeking a highly motivated individual to work within our Business Development team in order to build strategic relationships and oversee the end-to-end business development process including creating high-quality, and commercially sustainable business proposals. This postholder will play a vital role as Look Ahead works to maintain and gain service contracts aligned to our ambitious Business Development Strategy and business plan. We are looking for a dynamic individual who can work closely with operational colleagues and other teams to support every part of the business development process including partnership building, strategic positioning, service design and bid writing and management. We are open to different levels of experience and the salary band has been set intentionally wide to reflect this. The shift pattern for this role is as follows: M7,T7,W7,T7,F7 What you'll do: Summary of Responsibilities: Relationship Management: Building relationships with commissioners and stakeholders in supported accommodation and health in a dedicated geographic area covering all of our client groups - learning disabilities, mental health, homelessness, young people Commercial Business Partnering: Work with operational colleagues in designated patch to support the end-to-end business development process including contract extensions and renegotiations. Tender Management: Monitoring, managing, and drafting high- quality submissions, for Local Authority and Health Trusts, frameworks and Dynamic Purchasing Systems, focusing primarily on own patch but contributing to and supporting tender exercises coordinated by other members of the business development team as required. Strategic Positioning: Analysing evaluation criteria and advising on bid competitiveness and commercial strategies, including presenting proposed models and contract prices at internal risk panels to gain Senior Leadership approval Service Development: work with external and internal partners to develop new service models in response to formal tenders and organic opportunities, building in innovation and enhancing client specific value propositions Writing & Content: Developing compelling content and working with the operations team to prepare detailed delivery models Financial viability and assessment - work with finance to assess financial viability of the proposed service and support financial modelling Business Intelligence: Leads on Business Intelligence in their specialist area by keeping abreast of commissioning intentions and entry feasibility studies for new commercial models Sourcing Opportunities: Proactively sources business development opportunities and developing creative ideas and service models alongside operational managers and customers Innovation: Analyses and puts forward business cases and options for different ways of delivering services to meet commissioner needs This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead. About you: A genuine interest in housing and social care and a commitment to Look Ahead's mission Excellent organisational and prioritisation skills, particularly in terms of working under pressure and responding to multiple and competing demands on your time Imaginative and resourceful - able to contribute to the development of new ideas for services Good interpersonal skills with the ability to work well with internal and external contacts Prefers working as part of a group or team Willingness to spend time in services in order to develop understanding of Look Ahead's work and mission in order to effectively communicate this to partners and potential partners Has a practical and logical mind Thrives on change and enjoys dynamic diverse environments Enjoys working with a wide range of people Excellent attention to detail Experience of working in partnership with finance team and able to understand/ willing to learn financial modelling Resilient What you'll bring: Essential: Eligible to live and work in the UK Educated to degree level or equivalent work experience Extensive business development, fundraising or sales experience Experience of bid writing Able to write clearly and persuasively Experience of project managing bid submissions Able to think strategically and creatively and articulate innovative ideas Proficient knowledge of Microsoft Office, word, excel, powerpoint and Co-Pilot Able to work flexibly, including assisting other staff in the Business Development Team with their work when priorities dictate. Desirable: A qualification in social care/psychology/policy would be an advantage Specific knowledge of mental health, learning disabilities, homelessness, young people and complex needs would be a distinct advantage Ability to be able to understand complex financial breakdowns would be an advantage. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
.Alpha Scientific is at the forefront of chemical and microbiological testing, reliably providing organisations with detailed analysis of water and air quality. Now part of the Genuit Groups' Climate Management Solutions (CMS) business unit, Alpha has ambitious growth plans. The Role The Chemistry Laboratory Manager is responsible for the daily operational, technical, financial, and people management operations of the chemistry analytical laboratory. The role ensures full compliance with ISO 17025, customer-specific standards, and all relevant regulatory and health and safety requirements, while driving continuous improvement, productivity and service excellence.The post holder will ensure the laboratory operates with operational flexibility, so capacity aligns with incoming sample volumes to maintain high productivity and market leading turnaround times. This will be driven by: Strong people leadership Process and continuous improvement Change management Service delivery excellence Cost control and commercial awareness Responsibilities The post holder operates with a high degree of autonomy within the framework of ISO 17025, UKAS, H&S, and regulatory standards. Responsible for planning workload, prioritising activities, and providing direct line management and technical guidance to the chemistry team. Regular engagement in management meetings, monthly performance and UKAS and customer audits Daily independent decision-making on operational priorities, staff management, non-conformances and customer complaints Represents the laboratory during customer and accreditation audits. Responsible for maintaining and updating analytical methods and SOPs in collaboration with the Quality Manager. Lead all water chemistry analytical operations, including process water, drinking water, wastewater, surface water, and trade effluent. Ensure full compliance with ISO/IEC 17025, UKAS requirements, and relevant regulatory standards Oversee method validation, verification, and uncertainty of measurement and instrument performance Review, authorise, and release analytical results and certificates of analysis. Assist in the review, improvement, and development of new analytical methods that bring business benefits. Maintain and continuously improve the Quality Management System. Lead internal audits, management reviews and corrective and preventive actions Ensure all customer contractual and regulatory requirements are fully met. Maintain all UKAS accreditations and external approvals. Liaise with statutory bodies, professional organisations, and suppliers. Promote a strong safety culture by applying and enforcing all company H&S policies, COSHH and risk assessments and environmental policies Responsibility for: recruitment, retention, motivation, mentoring, coaching, performance management in line with agreed KPIs Drive a quality-driven service culture. Act as a role model for Genuit Trademark Behaviours Provide technical support to external customers, sales and account management Support the development and optimal use of the Laboratory Information Management System (LIMS). Champion continuous improvements The Person Degree in Chemistry or related discipline Previous laboratory management experience. Strong working knowledge of ISO 17025. Proven experience in chemistry analysis. Excellent communication skills with confidence when dealing with customers, UKAS, and regulatory bodies. Strong leadership and team motivation ability. Financially and IT literate. Demonstrated ability to work to targets and manage expectations. High attention to detail with a strong understanding of laboratory business processes. Act with integrity, professionalism, and accountability. Maintain an open, honest, and approachable management style. The Benefits 25 days holiday Pension contribution matched up to 8% Life Assurance 3x base salary Private health scheme Genuit sharesave schemeHere at the Genuit Group we recognise and develop the contribution our people make to the Group's success and are committed to attracting talent from the widest pool. We have a role to play in making the built environment more sustainable, building a low carbon business ourselves as well as delivering sustainable solutions at scale.We are a team of highly skilled and trained scientists who work from purpose-built, UKAS accredited laboratories in Sittingbourne, Slough and Manchester.
Apr 12, 2026
Full time
.Alpha Scientific is at the forefront of chemical and microbiological testing, reliably providing organisations with detailed analysis of water and air quality. Now part of the Genuit Groups' Climate Management Solutions (CMS) business unit, Alpha has ambitious growth plans. The Role The Chemistry Laboratory Manager is responsible for the daily operational, technical, financial, and people management operations of the chemistry analytical laboratory. The role ensures full compliance with ISO 17025, customer-specific standards, and all relevant regulatory and health and safety requirements, while driving continuous improvement, productivity and service excellence.The post holder will ensure the laboratory operates with operational flexibility, so capacity aligns with incoming sample volumes to maintain high productivity and market leading turnaround times. This will be driven by: Strong people leadership Process and continuous improvement Change management Service delivery excellence Cost control and commercial awareness Responsibilities The post holder operates with a high degree of autonomy within the framework of ISO 17025, UKAS, H&S, and regulatory standards. Responsible for planning workload, prioritising activities, and providing direct line management and technical guidance to the chemistry team. Regular engagement in management meetings, monthly performance and UKAS and customer audits Daily independent decision-making on operational priorities, staff management, non-conformances and customer complaints Represents the laboratory during customer and accreditation audits. Responsible for maintaining and updating analytical methods and SOPs in collaboration with the Quality Manager. Lead all water chemistry analytical operations, including process water, drinking water, wastewater, surface water, and trade effluent. Ensure full compliance with ISO/IEC 17025, UKAS requirements, and relevant regulatory standards Oversee method validation, verification, and uncertainty of measurement and instrument performance Review, authorise, and release analytical results and certificates of analysis. Assist in the review, improvement, and development of new analytical methods that bring business benefits. Maintain and continuously improve the Quality Management System. Lead internal audits, management reviews and corrective and preventive actions Ensure all customer contractual and regulatory requirements are fully met. Maintain all UKAS accreditations and external approvals. Liaise with statutory bodies, professional organisations, and suppliers. Promote a strong safety culture by applying and enforcing all company H&S policies, COSHH and risk assessments and environmental policies Responsibility for: recruitment, retention, motivation, mentoring, coaching, performance management in line with agreed KPIs Drive a quality-driven service culture. Act as a role model for Genuit Trademark Behaviours Provide technical support to external customers, sales and account management Support the development and optimal use of the Laboratory Information Management System (LIMS). Champion continuous improvements The Person Degree in Chemistry or related discipline Previous laboratory management experience. Strong working knowledge of ISO 17025. Proven experience in chemistry analysis. Excellent communication skills with confidence when dealing with customers, UKAS, and regulatory bodies. Strong leadership and team motivation ability. Financially and IT literate. Demonstrated ability to work to targets and manage expectations. High attention to detail with a strong understanding of laboratory business processes. Act with integrity, professionalism, and accountability. Maintain an open, honest, and approachable management style. The Benefits 25 days holiday Pension contribution matched up to 8% Life Assurance 3x base salary Private health scheme Genuit sharesave schemeHere at the Genuit Group we recognise and develop the contribution our people make to the Group's success and are committed to attracting talent from the widest pool. We have a role to play in making the built environment more sustainable, building a low carbon business ourselves as well as delivering sustainable solutions at scale.We are a team of highly skilled and trained scientists who work from purpose-built, UKAS accredited laboratories in Sittingbourne, Slough and Manchester.
MCS Group is recruiting for a Power Systems Evolution Manager for our client based in Belfast. Shape the future of energy. Lead the transition to a zero-carbon power system. We're looking for a Power Systems Evolution Manager to play a pivotal role in transforming Northern Ireland's electricity system. This is a unique opportunity to lead innovation, influence energy policy, and enable a secure, low carbon future powered by renewable energy. The Opportunity You will lead a high-performing team of engineers and analysts within the Future Power Systems function, driving how the electricity system evolves to support 100% renewable capability by 2030. From shaping operational policy to advancing system modelling and integrating new technologies, you'll be at the forefront of solving complex energy challenges, working across the all-island system and collaborating with key industry stakeholders. What You'll Do Lead delivery of the Operational Policy Roadmap across Northern Ireland and the all-island system Drive technical analysis to support future system operations and renewable integration Develop and enhance power system modelling capabilities Lead innovation initiatives and strategic programmes Manage a portfolio of projects (budget, risk, quality, delivery) Build strong relationships across industry, government, and regulatory bodies Represent the organisation in external forums and working groups Lead, coach and develop a multidisciplinary team The successful candidate Degree in engineering, economics, mathematics or a related field 8+ years' relevant experience Strong understanding of energy markets and/or power system modelling Knowledge of energy system flexibility and emerging technologies (e.g. storage, interconnection) Proven ability to lead and develop teams Strong project/programme management experience Excellent communication skills, you will be able to simplify complex technical topics Strong collaboration, influencing and stakeholder engagement skills Adaptable, solution-focused and confident decision maker Desirable criteria Experience in the energy sector (electricity, gas, or wider system) Knowledge of all-island energy policy / Single Electricity Market Experience engaging with regulators or policymakers Why Join? Be at the centre of the energy transition Competitive salary + bonus + private medical + pension Hybrid working (3 days office / 2 days home) Generous annual leave, wellbeing days & family-friendly policies EV scheme, cycle to work, free parking & onsite charging Strong focus on career development and progression Inclusive, collaborative and forward-thinking culture If you're driven by innovation, leadership and building a sustainable energy future, we want to hear from you. To speak in absolute confidence about this opportunity, please send an up to date CV via the link provided or contact Kirsty Dillon Specialist Consultant at MCS Group . Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs . MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request.
Apr 12, 2026
Full time
MCS Group is recruiting for a Power Systems Evolution Manager for our client based in Belfast. Shape the future of energy. Lead the transition to a zero-carbon power system. We're looking for a Power Systems Evolution Manager to play a pivotal role in transforming Northern Ireland's electricity system. This is a unique opportunity to lead innovation, influence energy policy, and enable a secure, low carbon future powered by renewable energy. The Opportunity You will lead a high-performing team of engineers and analysts within the Future Power Systems function, driving how the electricity system evolves to support 100% renewable capability by 2030. From shaping operational policy to advancing system modelling and integrating new technologies, you'll be at the forefront of solving complex energy challenges, working across the all-island system and collaborating with key industry stakeholders. What You'll Do Lead delivery of the Operational Policy Roadmap across Northern Ireland and the all-island system Drive technical analysis to support future system operations and renewable integration Develop and enhance power system modelling capabilities Lead innovation initiatives and strategic programmes Manage a portfolio of projects (budget, risk, quality, delivery) Build strong relationships across industry, government, and regulatory bodies Represent the organisation in external forums and working groups Lead, coach and develop a multidisciplinary team The successful candidate Degree in engineering, economics, mathematics or a related field 8+ years' relevant experience Strong understanding of energy markets and/or power system modelling Knowledge of energy system flexibility and emerging technologies (e.g. storage, interconnection) Proven ability to lead and develop teams Strong project/programme management experience Excellent communication skills, you will be able to simplify complex technical topics Strong collaboration, influencing and stakeholder engagement skills Adaptable, solution-focused and confident decision maker Desirable criteria Experience in the energy sector (electricity, gas, or wider system) Knowledge of all-island energy policy / Single Electricity Market Experience engaging with regulators or policymakers Why Join? Be at the centre of the energy transition Competitive salary + bonus + private medical + pension Hybrid working (3 days office / 2 days home) Generous annual leave, wellbeing days & family-friendly policies EV scheme, cycle to work, free parking & onsite charging Strong focus on career development and progression Inclusive, collaborative and forward-thinking culture If you're driven by innovation, leadership and building a sustainable energy future, we want to hear from you. To speak in absolute confidence about this opportunity, please send an up to date CV via the link provided or contact Kirsty Dillon Specialist Consultant at MCS Group . Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs . MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request.
Overview Are you an experienced administrator ready for a new challenge? We are seeking a skilled administrator to support our team of seven safety, health, fire and environmental specialists, helping protect and enhance standards across the entire apetito organisation. With nearly 2,000 employees, plus contractors, operating across around 50 sites - and with continued growth on the horizon - maintaining robust safety, fire prevention and environmental performance is central to how we operate. Ensuring our people stay safe and that we remain a responsible neighbour in every community is an essential part of our mission. In this role, you'll be at the centre of the team's work, providing the practical, day to day support that helps our specialists operate more efficiently and effectively. The variety is broad, the pace is lively and your contribution will be critical to everything we deliver. Based at our Portbury, Bristol, site full time, the typical hours will be Monday - Friday, 8.30am to 5.00pm. Who we are apetito is the UK's leading food supplier to the health and social care sectors serving more than 1,300 care homes, health care and education settings. Our meals are expertly crafted by our dieticians and chefs, and then frozen to lock in the goodness. Wiltshire Farm Foods, our sister company, is the UK's largest ready meal supplier cooking and delivering over 330 different delicious frozen ready meals across the UK. Responsibilities You will take responsibility for overseeing the company's central injury reporting and safety event software, working closely with colleagues at our German parent organisation. A key part of the job is to log and monitor every workplace injury through to resolution. This includes capturing full incident details and supporting evidence - such as photographs, witness statements, injury descriptions and any resulting lost time - and ensuring all investigation reports are completed to a high standard. You will also gather and centrally file all documentation required for compensation claims. The role involves analysing injury trends and producing accurate reports, dashboards, trackers and presentations that help inform leadership decisions. The position supports the wider safety and environmental risk management systems, particularly through tracking improvement actions and driving them to closure. Additional responsibilities include diary coordination, organising meetings, taking notes during and after discussions, and distributing minutes promptly to relevant stakeholders. Qualifications/Personal Qualities Essential: Experienced administrator with excellent attention to detail A highly organised and logical completer/finisher Helps flag anomalies, risks, or trends needing attention Comfortable liaising with people from all locations, remotely Handles sensitive topics (performance, safety issues, operational problems) with tact Use initiative to see tasks through, even when information is incomplete or requires chasing Desirable: Experience in use of Powerpoint and Excel Able to manage multiple diaries to schedule meetings Act as a central "hub" connecting people, information and actions Build effective working relationships with specialists, site leaders and operations teams Company Benefits Competitive salary - accredited Living Wage employer 25 days holiday per year, plus bank holidays Option to purchase up to 5 additional days holiday per year Discretionary annual bonus scheme Pension scheme - employer matched contributions up to 4% Life assurance scheme worth at least 1x annual salary Subsidised canteen Free parking Free turkey or voucher at Christmas apetito perks scheme including salary sacrifice options and retail discounts Our Values As a family-owned business, we take great pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of. We develop a range of products designed to enhance health and well-being for all our customers. We are driven by a passion for service and dedicated to feeding some of the UK's most vulnerable people. We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040. Our ethical standards are recognised by the ETI and we are an accredited Living Wage employer. Learn more about apetito's commitment to a more sustainable future. We embrace inclusion, empowering individuals from diverse backgrounds. Our commitment to making a real difference extends to customers, communities, and staff and we're on a mission to build an inclusive workplace where everyone reaches their full potential.
Apr 12, 2026
Full time
Overview Are you an experienced administrator ready for a new challenge? We are seeking a skilled administrator to support our team of seven safety, health, fire and environmental specialists, helping protect and enhance standards across the entire apetito organisation. With nearly 2,000 employees, plus contractors, operating across around 50 sites - and with continued growth on the horizon - maintaining robust safety, fire prevention and environmental performance is central to how we operate. Ensuring our people stay safe and that we remain a responsible neighbour in every community is an essential part of our mission. In this role, you'll be at the centre of the team's work, providing the practical, day to day support that helps our specialists operate more efficiently and effectively. The variety is broad, the pace is lively and your contribution will be critical to everything we deliver. Based at our Portbury, Bristol, site full time, the typical hours will be Monday - Friday, 8.30am to 5.00pm. Who we are apetito is the UK's leading food supplier to the health and social care sectors serving more than 1,300 care homes, health care and education settings. Our meals are expertly crafted by our dieticians and chefs, and then frozen to lock in the goodness. Wiltshire Farm Foods, our sister company, is the UK's largest ready meal supplier cooking and delivering over 330 different delicious frozen ready meals across the UK. Responsibilities You will take responsibility for overseeing the company's central injury reporting and safety event software, working closely with colleagues at our German parent organisation. A key part of the job is to log and monitor every workplace injury through to resolution. This includes capturing full incident details and supporting evidence - such as photographs, witness statements, injury descriptions and any resulting lost time - and ensuring all investigation reports are completed to a high standard. You will also gather and centrally file all documentation required for compensation claims. The role involves analysing injury trends and producing accurate reports, dashboards, trackers and presentations that help inform leadership decisions. The position supports the wider safety and environmental risk management systems, particularly through tracking improvement actions and driving them to closure. Additional responsibilities include diary coordination, organising meetings, taking notes during and after discussions, and distributing minutes promptly to relevant stakeholders. Qualifications/Personal Qualities Essential: Experienced administrator with excellent attention to detail A highly organised and logical completer/finisher Helps flag anomalies, risks, or trends needing attention Comfortable liaising with people from all locations, remotely Handles sensitive topics (performance, safety issues, operational problems) with tact Use initiative to see tasks through, even when information is incomplete or requires chasing Desirable: Experience in use of Powerpoint and Excel Able to manage multiple diaries to schedule meetings Act as a central "hub" connecting people, information and actions Build effective working relationships with specialists, site leaders and operations teams Company Benefits Competitive salary - accredited Living Wage employer 25 days holiday per year, plus bank holidays Option to purchase up to 5 additional days holiday per year Discretionary annual bonus scheme Pension scheme - employer matched contributions up to 4% Life assurance scheme worth at least 1x annual salary Subsidised canteen Free parking Free turkey or voucher at Christmas apetito perks scheme including salary sacrifice options and retail discounts Our Values As a family-owned business, we take great pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of. We develop a range of products designed to enhance health and well-being for all our customers. We are driven by a passion for service and dedicated to feeding some of the UK's most vulnerable people. We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040. Our ethical standards are recognised by the ETI and we are an accredited Living Wage employer. Learn more about apetito's commitment to a more sustainable future. We embrace inclusion, empowering individuals from diverse backgrounds. Our commitment to making a real difference extends to customers, communities, and staff and we're on a mission to build an inclusive workplace where everyone reaches their full potential.
Linesperson Chargehand Basildon / Essex Permanent Competitive + Commercial vehicle + Flexible Benefits Summary Freedom Networks are looking for a Chargehand Linesperson which is a field-based role. The main purpose of this role is to lead and working as part of a team you will be directly involved in a diversity of challenging overhead line projects constructing and replacing out-dated networks. You will also be given the opportunity to develop your career along the way. Some of the key deliverables in this role will include: A key part of an Overhead Line team to erect poles, change transformers and carry out any other overhead line work that may be required. To construct/maintain/replace overhead electrical networks up to 33kV. Carry out all work in accordance with the standards, policies and procedures of Freedom and its customers. To lead by example and safely undertake works as directed. To partake in the risk assessment process prior to project commencement and continually review and report changes to your supervisor. To work safely at all times and in line with Company and statutory safety requirements. To ensure that all work is carried out efficiently and in accordance with Company procedures and client/Company distribution safety rules. Install and construct overhead electricity networks to relevant construction standards and exacting quality standards. To highlight any concerns, unsafe conditions or acts to your line manager. To mentor other team members. Acquire, maintain and develop own competence in accordance with legislative changes and customer requirements. Work as part of a team to ensure the safe, effective and efficient implementation of Freedom's operations. Maintain awareness of and conform to Freedom's SHEQ policy and issued safety instructions. Maintain site safety at all times. Conform to all instructions stated in method statements and risk assessments. Report any concerns regarding SHEQ to the SHEQ team and your manager. Adhere to Freedom's AIMED and TLC values. Complete all work to high standards. Maintain in good working order issued vehicles, tools and equipment Who we are looking for: People with background as a linesperson. A team player that is enthusiastic and willing to participate in achieving a class-leading business. People with experience (Work on Dead Networks, Live LV Working) People with IPAF accreditation - Training can be given People with a full driving licence NRSWA Operative People with a risk adverse attitude. People who can interact with members of the public in a polite and courteous manner. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Commercial vehicle Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Up to 25 days holiday plus bank holidays Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. sponsor: yes
Apr 12, 2026
Full time
Linesperson Chargehand Basildon / Essex Permanent Competitive + Commercial vehicle + Flexible Benefits Summary Freedom Networks are looking for a Chargehand Linesperson which is a field-based role. The main purpose of this role is to lead and working as part of a team you will be directly involved in a diversity of challenging overhead line projects constructing and replacing out-dated networks. You will also be given the opportunity to develop your career along the way. Some of the key deliverables in this role will include: A key part of an Overhead Line team to erect poles, change transformers and carry out any other overhead line work that may be required. To construct/maintain/replace overhead electrical networks up to 33kV. Carry out all work in accordance with the standards, policies and procedures of Freedom and its customers. To lead by example and safely undertake works as directed. To partake in the risk assessment process prior to project commencement and continually review and report changes to your supervisor. To work safely at all times and in line with Company and statutory safety requirements. To ensure that all work is carried out efficiently and in accordance with Company procedures and client/Company distribution safety rules. Install and construct overhead electricity networks to relevant construction standards and exacting quality standards. To highlight any concerns, unsafe conditions or acts to your line manager. To mentor other team members. Acquire, maintain and develop own competence in accordance with legislative changes and customer requirements. Work as part of a team to ensure the safe, effective and efficient implementation of Freedom's operations. Maintain awareness of and conform to Freedom's SHEQ policy and issued safety instructions. Maintain site safety at all times. Conform to all instructions stated in method statements and risk assessments. Report any concerns regarding SHEQ to the SHEQ team and your manager. Adhere to Freedom's AIMED and TLC values. Complete all work to high standards. Maintain in good working order issued vehicles, tools and equipment Who we are looking for: People with background as a linesperson. A team player that is enthusiastic and willing to participate in achieving a class-leading business. People with experience (Work on Dead Networks, Live LV Working) People with IPAF accreditation - Training can be given People with a full driving licence NRSWA Operative People with a risk adverse attitude. People who can interact with members of the public in a polite and courteous manner. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Commercial vehicle Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Up to 25 days holiday plus bank holidays Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. sponsor: yes
Drive Quality Through Collaboration and Creativity The Service & Team: Cornwall Adult Education is evolving, andwe'reseeking a Quality Lead who thrives on partnership, creativity, and collaborative improvement. Cornwall Adult Education is a key part of Cornwall Council's offer to residents, providinghigh quality, accessible, and engaging learning opportunities for adults across the county. The service delivers both accredited and non-accredited programmes-from essential skills such as English, maths, and digital literacy to leisure, community learning, creative subjects, and pathways into further study or employment. Its mission is centred on helping adults gain the skills, confidence, and qualifications they need to progress in life and work, offering flexible, affordable provision in safe, welcoming environments. As aCouncil runprovider within a newly devolved adult skills system, Cornwall Adult Education plays a vital role in meeting local priorities, supporting workforce development, and ensuring learners can accesshigh qualityeducation close to home.The service has a strongtrack record, including a 'Good' Ofsted rating in 2024. The Role: You will shape how quality is understood and delivered across diverse teams, working closely with colleagues to build a culture of excellence. If you enjoy co-designing solutions, leading positive change, and shaping a role as the service grows-this is a rare opportunity to do exactly that. AsQuality Lead,you'llplay a pivotal leadership role in ensuring the Adult Education Service delivers outstanding learning experiences across Cornwall.You'llleadthe development and implementation of a robust,service widequality assurance framework that meets Ofsted, funding body, andawarding organisationrequirements. Working closely with the Adult Education Service Manager and the Data Team,you willdrive a culture of continuous improvement through the effective use of data, internal audit, and strategic quality planning.Youact as the Ofsted nominee, lead inspection readiness activity, and oversee compliance across all curriculum areas and subcontracted provision. You willalso manage a team of quality professionals and collaborate with tutors, assessors, curriculum leads and operational teams to embed high-quality teaching, learning and assessment. Responsibilities include defining KPIs, quality metrics and cycles; leading on OTLA and RARPA processes; ensuring Matrix accreditation; benchmarking performance; and producing strategic quality reports for senior leaders and governance boards. This position will be subject to a basic criminal record disclosure check. Working Pattern: Thisis a fullyear-roundpositionfor 37 hours a weekandis offeredwith hybrid working arrangements. Whatyou'llneed to succeed: You are an experienced quality professional with strong technicalexpertiseand a passion for improving learner outcomes. You bring: Strong knowledge of adult education quality frameworks, Ofsted requirements andawarding bodystandards. Confidence using data and performance systems to analyse trends and drive improvement. Experience leading quality assurance activity, including inspection readiness, internalauditsand compliance. The ability to design and implement effective QA frameworks, KPIs and quality cycles. Strong analytical, communication and influencing skills, with the ability to provide constructive challenge. Experience supporting or managing quality teams and developing CPD for tutors and assessors. A collaborative, organisedapproachand a genuine commitment to deliveringhigh qualitylearning for Cornwall's communities. This is a key role for someone with deep knowledge of adult education quality assurance, strong analytical skills, excellent communication and leadership capabilities, and experience drivingservice wideimprovement. Please read the role profile for the full details of this role attached below in this advert Whatyou'llget in return: Cornwall Council's ambition is to be an employer of choice, a high performingCounciland a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met. Our core employee rewards and benefits include: a defined benefit pension scheme, based on your career average earnings. This includes theoptionfor extra voluntary contributions a generous annual leave entitlement with the potential topurchaseadditionalleave. A national award-winning employee health and wellbeing programme Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services. Additional Information: Please note, we are unable to offer sponsorship for this role We recommend saving a copy of this to refer to if you are invited to an interview. For more information or an informal chat about the role please contactLiz Myhill, Cornwall Adult Education Service Manager, ,. Application Process Please attach a supporting statement to your application, you can add your Education & Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstratewhy you are suitable against each of the points marked as 'Application' on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here -The application process . Please note that applications cannot be edited after they have beensubmitted, please if you have any queries or requireassistancewith your application. Existing employees must apply using their Cornwall Council email address through the Opportunity Marketplace on Oracle. We are happy to talk about flexible working options such as part-time or compressed hours. More examples of our flexible working opportunities can be foundhere -flexible working options . Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g., race, disability, sex, gender reassignment status, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits. Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, youngpeopleand adults at risk.It'sa vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm. Job Info Job Identification Posting Date 04/02/2026, 01:59 PM Apply Before 04/26/2026, 10:59 PM Locations Chy Trevail, Bodmin, Cornwall, PL31 2FR, GB Job Type/Contract Type Permanent Available Hours 37 Interview Dates 5th May 2026 Advertised Salary Range £46,356 - £55,272
Apr 12, 2026
Full time
Drive Quality Through Collaboration and Creativity The Service & Team: Cornwall Adult Education is evolving, andwe'reseeking a Quality Lead who thrives on partnership, creativity, and collaborative improvement. Cornwall Adult Education is a key part of Cornwall Council's offer to residents, providinghigh quality, accessible, and engaging learning opportunities for adults across the county. The service delivers both accredited and non-accredited programmes-from essential skills such as English, maths, and digital literacy to leisure, community learning, creative subjects, and pathways into further study or employment. Its mission is centred on helping adults gain the skills, confidence, and qualifications they need to progress in life and work, offering flexible, affordable provision in safe, welcoming environments. As aCouncil runprovider within a newly devolved adult skills system, Cornwall Adult Education plays a vital role in meeting local priorities, supporting workforce development, and ensuring learners can accesshigh qualityeducation close to home.The service has a strongtrack record, including a 'Good' Ofsted rating in 2024. The Role: You will shape how quality is understood and delivered across diverse teams, working closely with colleagues to build a culture of excellence. If you enjoy co-designing solutions, leading positive change, and shaping a role as the service grows-this is a rare opportunity to do exactly that. AsQuality Lead,you'llplay a pivotal leadership role in ensuring the Adult Education Service delivers outstanding learning experiences across Cornwall.You'llleadthe development and implementation of a robust,service widequality assurance framework that meets Ofsted, funding body, andawarding organisationrequirements. Working closely with the Adult Education Service Manager and the Data Team,you willdrive a culture of continuous improvement through the effective use of data, internal audit, and strategic quality planning.Youact as the Ofsted nominee, lead inspection readiness activity, and oversee compliance across all curriculum areas and subcontracted provision. You willalso manage a team of quality professionals and collaborate with tutors, assessors, curriculum leads and operational teams to embed high-quality teaching, learning and assessment. Responsibilities include defining KPIs, quality metrics and cycles; leading on OTLA and RARPA processes; ensuring Matrix accreditation; benchmarking performance; and producing strategic quality reports for senior leaders and governance boards. This position will be subject to a basic criminal record disclosure check. Working Pattern: Thisis a fullyear-roundpositionfor 37 hours a weekandis offeredwith hybrid working arrangements. Whatyou'llneed to succeed: You are an experienced quality professional with strong technicalexpertiseand a passion for improving learner outcomes. You bring: Strong knowledge of adult education quality frameworks, Ofsted requirements andawarding bodystandards. Confidence using data and performance systems to analyse trends and drive improvement. Experience leading quality assurance activity, including inspection readiness, internalauditsand compliance. The ability to design and implement effective QA frameworks, KPIs and quality cycles. Strong analytical, communication and influencing skills, with the ability to provide constructive challenge. Experience supporting or managing quality teams and developing CPD for tutors and assessors. A collaborative, organisedapproachand a genuine commitment to deliveringhigh qualitylearning for Cornwall's communities. This is a key role for someone with deep knowledge of adult education quality assurance, strong analytical skills, excellent communication and leadership capabilities, and experience drivingservice wideimprovement. Please read the role profile for the full details of this role attached below in this advert Whatyou'llget in return: Cornwall Council's ambition is to be an employer of choice, a high performingCounciland a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met. Our core employee rewards and benefits include: a defined benefit pension scheme, based on your career average earnings. This includes theoptionfor extra voluntary contributions a generous annual leave entitlement with the potential topurchaseadditionalleave. A national award-winning employee health and wellbeing programme Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services. Additional Information: Please note, we are unable to offer sponsorship for this role We recommend saving a copy of this to refer to if you are invited to an interview. For more information or an informal chat about the role please contactLiz Myhill, Cornwall Adult Education Service Manager, ,. Application Process Please attach a supporting statement to your application, you can add your Education & Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstratewhy you are suitable against each of the points marked as 'Application' on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here -The application process . Please note that applications cannot be edited after they have beensubmitted, please if you have any queries or requireassistancewith your application. Existing employees must apply using their Cornwall Council email address through the Opportunity Marketplace on Oracle. We are happy to talk about flexible working options such as part-time or compressed hours. More examples of our flexible working opportunities can be foundhere -flexible working options . Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g., race, disability, sex, gender reassignment status, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits. Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, youngpeopleand adults at risk.It'sa vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm. Job Info Job Identification Posting Date 04/02/2026, 01:59 PM Apply Before 04/26/2026, 10:59 PM Locations Chy Trevail, Bodmin, Cornwall, PL31 2FR, GB Job Type/Contract Type Permanent Available Hours 37 Interview Dates 5th May 2026 Advertised Salary Range £46,356 - £55,272
Head of Transaction and Fraud Monitoring Since launching in 2018, DNA Payments has become one of the UK's largest independent, fully integrated omnichannel payments providers. We enable businesses of all sizes to seamlessly accept payments, from cutting edge POS systems to powerful payment gateway, e commerce and in app solutions. Recognised by Beauhurst as one of the UK's top 50 fintech innovators, we're reshaping the payments landscape with technology that makes transactions simpler, faster, and more secure. Backed by £100 million in private equity funding from Alchemy, we process £1.2 + billion in payments every month for over 60,000 merchants across the UK and Europe. With a growing team of 375 specialists operating from our London HQ and regional offices in Hull, Nottingham, and Kazakhstan, we're scaling rapidly. Join us on our journey to redefine the future of payments. Role Summary The Head of Transaction & Fraud Monitoring is responsible for designing, leading, and continuously improving the firm's transaction monitoring and fraud risk framework across acquiring activities. This role provides strategic and operational leadership over fraud, AML/CTF transaction monitoring, sanctions screening, and scheme driven monitoring requirements, ensuring the business remains compliant, resilient, and scalable while protecting customers and the firm from financial crime and fraud losses. The role acts as a subject matter expert, a senior decision maker, and a key interface with regulators, card schemes, auditors, and senior management. Reporting into: Janannee Harroo Working hours: 37.5 Working location: London Key Responsibilities Own the end to end governance of transaction monitoring alerts, investigations, decision making, and outcomes, ensuring consistency and defensibility. Define and maintain clear escalation frameworks, decision thresholds, and approval authorities for high risk cases, merchant actions, and terminations. Lead periodic effectiveness testing and validation of monitoring rules, scenarios, and controls, including post incident reviews and thematic analysis. Develop and maintain fraud and financial crime typologies relevant to acquiring, including card not present, MOTO, account takeover, and merchant fraud risks. Partner with Technology and Data teams to enhance data quality, automation, and analytics capability within monitoring systems. Support new product launches, sector expansion, and high risk MCC onboarding by providing transaction monitoring and fraud risk input. Ensure timely and accurate scheme, regulatory, and law enforcement reporting relating to fraud and transaction monitoring activity. Establish and monitor key performance and risk indicators (KPIs/KRIs) for transaction monitoring effectiveness and team performance. Ensure the function is audit ready and aligned with FCA, PSD2, AMLD, and JMLSG requirements. Drive remediation activity arising from audits, scheme findings, incidents, or regulatory feedback, ensuring sustainable control uplift. Act as a senior escalation point for complex, high impact fraud and financial crime cases and lead, coach, and develop a high performing transaction monitoring and fraud team. Contribute to enterprise wide risk assessments, operational resilience planning, and scenario testing where transaction monitoring is a key control. Provide leadership, training, and development to monitoring analysts, embedding a strong compliance culture. Maintain strong relationships with external vendors, schemes, and partners supporting monitoring capabilities. About You Skills and Experience Essential Skills & Knowledge Strong understanding of AML, CTF, sanctions, and fraud typologies in card acquiring and payments. In depth knowledge of transaction monitoring systems, rules calibration, and alert management processes. Familiarity with FCA, PSD2, AMLD, JMLSG requirements and Visa/Mastercard scheme rules. Proven ability to design and deliver effective management information (MI) and risk reporting. Excellent stakeholder management and communication skills, including with regulators and auditors. Experience Significant experience in financial crime compliance, fraud risk, or transaction monitoring, preferably in an acquiring or payments firm. Track record of leading and developing teams in a regulated financial services environment. Experience engaging with card schemes, regulators, and external auditors. Demonstrable success in optimising monitoring models and driving operational improvements. Exposure to merchant risk management and cross functional collaboration (e.g. underwriting, credit risk). Personal Attributes Strong analytical and problem solving skills with attention to detail. Clear communicator able to translate technical issues into business language. Leadership style that builds capability, motivates teams, and embeds a strong compliance culture. Resilient and adaptable, able to manage multiple priorities in a fast paced environment. What's in it for you? 25 days holiday per year Private Medical Life Assurance Ride to work Access to self learning platform Bookboon Income Protection Workplace Pension Employee Assistance Programme Educate, Discover & Inspire At DNA Payments, we put our values into action through real initiatives. From our dedicated in house Sales and Operations training programmes that support career development, to DNA Day where we come together to celebrate our people and culture, we're committed to investing in our teams. We're also proud to support wider community initiatives, such as attending Hull Pride, reflecting our dedication to equality, inclusion, and celebrating diversity.
Apr 11, 2026
Full time
Head of Transaction and Fraud Monitoring Since launching in 2018, DNA Payments has become one of the UK's largest independent, fully integrated omnichannel payments providers. We enable businesses of all sizes to seamlessly accept payments, from cutting edge POS systems to powerful payment gateway, e commerce and in app solutions. Recognised by Beauhurst as one of the UK's top 50 fintech innovators, we're reshaping the payments landscape with technology that makes transactions simpler, faster, and more secure. Backed by £100 million in private equity funding from Alchemy, we process £1.2 + billion in payments every month for over 60,000 merchants across the UK and Europe. With a growing team of 375 specialists operating from our London HQ and regional offices in Hull, Nottingham, and Kazakhstan, we're scaling rapidly. Join us on our journey to redefine the future of payments. Role Summary The Head of Transaction & Fraud Monitoring is responsible for designing, leading, and continuously improving the firm's transaction monitoring and fraud risk framework across acquiring activities. This role provides strategic and operational leadership over fraud, AML/CTF transaction monitoring, sanctions screening, and scheme driven monitoring requirements, ensuring the business remains compliant, resilient, and scalable while protecting customers and the firm from financial crime and fraud losses. The role acts as a subject matter expert, a senior decision maker, and a key interface with regulators, card schemes, auditors, and senior management. Reporting into: Janannee Harroo Working hours: 37.5 Working location: London Key Responsibilities Own the end to end governance of transaction monitoring alerts, investigations, decision making, and outcomes, ensuring consistency and defensibility. Define and maintain clear escalation frameworks, decision thresholds, and approval authorities for high risk cases, merchant actions, and terminations. Lead periodic effectiveness testing and validation of monitoring rules, scenarios, and controls, including post incident reviews and thematic analysis. Develop and maintain fraud and financial crime typologies relevant to acquiring, including card not present, MOTO, account takeover, and merchant fraud risks. Partner with Technology and Data teams to enhance data quality, automation, and analytics capability within monitoring systems. Support new product launches, sector expansion, and high risk MCC onboarding by providing transaction monitoring and fraud risk input. Ensure timely and accurate scheme, regulatory, and law enforcement reporting relating to fraud and transaction monitoring activity. Establish and monitor key performance and risk indicators (KPIs/KRIs) for transaction monitoring effectiveness and team performance. Ensure the function is audit ready and aligned with FCA, PSD2, AMLD, and JMLSG requirements. Drive remediation activity arising from audits, scheme findings, incidents, or regulatory feedback, ensuring sustainable control uplift. Act as a senior escalation point for complex, high impact fraud and financial crime cases and lead, coach, and develop a high performing transaction monitoring and fraud team. Contribute to enterprise wide risk assessments, operational resilience planning, and scenario testing where transaction monitoring is a key control. Provide leadership, training, and development to monitoring analysts, embedding a strong compliance culture. Maintain strong relationships with external vendors, schemes, and partners supporting monitoring capabilities. About You Skills and Experience Essential Skills & Knowledge Strong understanding of AML, CTF, sanctions, and fraud typologies in card acquiring and payments. In depth knowledge of transaction monitoring systems, rules calibration, and alert management processes. Familiarity with FCA, PSD2, AMLD, JMLSG requirements and Visa/Mastercard scheme rules. Proven ability to design and deliver effective management information (MI) and risk reporting. Excellent stakeholder management and communication skills, including with regulators and auditors. Experience Significant experience in financial crime compliance, fraud risk, or transaction monitoring, preferably in an acquiring or payments firm. Track record of leading and developing teams in a regulated financial services environment. Experience engaging with card schemes, regulators, and external auditors. Demonstrable success in optimising monitoring models and driving operational improvements. Exposure to merchant risk management and cross functional collaboration (e.g. underwriting, credit risk). Personal Attributes Strong analytical and problem solving skills with attention to detail. Clear communicator able to translate technical issues into business language. Leadership style that builds capability, motivates teams, and embeds a strong compliance culture. Resilient and adaptable, able to manage multiple priorities in a fast paced environment. What's in it for you? 25 days holiday per year Private Medical Life Assurance Ride to work Access to self learning platform Bookboon Income Protection Workplace Pension Employee Assistance Programme Educate, Discover & Inspire At DNA Payments, we put our values into action through real initiatives. From our dedicated in house Sales and Operations training programmes that support career development, to DNA Day where we come together to celebrate our people and culture, we're committed to investing in our teams. We're also proud to support wider community initiatives, such as attending Hull Pride, reflecting our dedication to equality, inclusion, and celebrating diversity.
Tenancy Support Caseworker (South East) Location: South East (e.g. Brighton and Hove, Eastbourne, Surrey, Reading, Oxford) Salary : £32,300 per annum Vacancy Type: Full-time Closing date: 08 May, 2026 At the organisation, their customers are at the heart of everything they do. They're looking for a Tenancy Support Caseworker to join their Locality Team across the South East (e.g. Brighton and Hove, Eastbourne, Surrey, Reading, Oxford) , ensuring their customers receive high quality, responsive and personalised support. What you'll be doing: Provide tailored support and advice to customers, including regular engagement and home visits. Assess customer needs and develop outcome-focused, person-centred support plans. Deliver practical help around budgeting, income maximisation, debt management, and arrears prevention. Support customers with welfare benefits, including Universal Credit, and applications for grants where appropriate. Work proactively with internal teams and external agencies to prevent tenancy failure and homelessness. Identify and respond to risks such as safeguarding concerns, hoarding, or property damage, making appropriate referrals. Attend and contribute to multi-agency meetings to support positive customer outcomes. Maintain accurate case records and ensure effective referrals and follow-up. Build strong local partnerships and help highlight gaps in services within your locality. What they're looking for: Experience in a customer-focused housing or support service, particularly tenancy sustainment and income maximisation. Working knowledge of housing law, welfare benefits (including Universal Credit), and support agencies. Experience of working with vulnerable customers, including those with mental health needs. Confidence in multi-agency working and relationship-building. Strong communication, organisation, and case management skills. Empathy, resilience, and the ability to work sensitively and professionally. A commitment to equality, diversity, and continuous improvement. A full driving licence and access to a vehicle for work purposes. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply
Apr 11, 2026
Full time
Tenancy Support Caseworker (South East) Location: South East (e.g. Brighton and Hove, Eastbourne, Surrey, Reading, Oxford) Salary : £32,300 per annum Vacancy Type: Full-time Closing date: 08 May, 2026 At the organisation, their customers are at the heart of everything they do. They're looking for a Tenancy Support Caseworker to join their Locality Team across the South East (e.g. Brighton and Hove, Eastbourne, Surrey, Reading, Oxford) , ensuring their customers receive high quality, responsive and personalised support. What you'll be doing: Provide tailored support and advice to customers, including regular engagement and home visits. Assess customer needs and develop outcome-focused, person-centred support plans. Deliver practical help around budgeting, income maximisation, debt management, and arrears prevention. Support customers with welfare benefits, including Universal Credit, and applications for grants where appropriate. Work proactively with internal teams and external agencies to prevent tenancy failure and homelessness. Identify and respond to risks such as safeguarding concerns, hoarding, or property damage, making appropriate referrals. Attend and contribute to multi-agency meetings to support positive customer outcomes. Maintain accurate case records and ensure effective referrals and follow-up. Build strong local partnerships and help highlight gaps in services within your locality. What they're looking for: Experience in a customer-focused housing or support service, particularly tenancy sustainment and income maximisation. Working knowledge of housing law, welfare benefits (including Universal Credit), and support agencies. Experience of working with vulnerable customers, including those with mental health needs. Confidence in multi-agency working and relationship-building. Strong communication, organisation, and case management skills. Empathy, resilience, and the ability to work sensitively and professionally. A commitment to equality, diversity, and continuous improvement. A full driving licence and access to a vehicle for work purposes. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply
Thisis an exciting opportunity for you to join Willow Wood Hospice, working closelywith the Head of People. Main duties of the job The successful candidate will lead andcoordinate the Hospices quality governance, assurance and compliance activityensuring robust systems for audit delivery, regulatory and commissionerreadiness, policy/document control, risk and incident governance andperformance assurance reporting and plays a key role in supporting the Senior Management Team ongovernance and compliance matters. About us Willow Wood Hospice is an adult Hospice providing specialist palliativecare for patients with life limiting illnesses, both cancer andnon-cancer diagnosis. We provide care, free of charge, and patients,families and their carers are at the centre of everything we do. Job responsibilities Governance, assurance and regulatorycompliance Lead day-to-daydelivery of quality governance systems, ensuring structured oversight ofcompliance requirements, evidence collation and reporting cycles acrossservices. Maintain organisationalreadiness for external scrutiny by ensuring governance artefacts are current,complete, traceable and accessible. Support the CEO& Senior Management Team (SMT) with assurance reporting, action trackingand governance development activity. External inspection and accreditationreadiness Coordinatepreparation and evidence portfolios for external inspection and accreditationactivity e.g. CQC and other relevant framework standards as applicable. Maintaininspection readiness trackers, action logs and evidence sets, ensuring timelyclosure of action with clear audit trails. Support CEO andSMT during visits/reviews including briefings, evidence retrieval and follow-upaction coordination. Audit programme and quality improvement Coordinate anddeliver the internal audit programme across the Hospice, ensuing audits arescoped, scheduled and completed to deadline using standardised tools/templates. Ensure auditfindings translate into SMART actions, tracked to completion with evidencebased closure and measurable improvement. Lead continuousimprovement by promoting learning, standardisation and effective governanceroutines across teams. Risks, incident, complaints and learning Lead effectiveincident, complaint and feedback governance, including logging oversight,investigation support, thematic reviews and tracking learning/actions toclosure. Lead on the Riskmodule on Vantage Contribute torisk management processes (risk registers, risk assessments), ensuringmitigation actions are tracked and evidenced. Promote a justculture and leaning approach to safety and quality improvement. Training, engagement and stakeholder working Build effectiveworking relationships with the Senior Management Team, clinical leads,operational managers and wider staff groups to enable sustained compliance. Represent theQuality & Governance functions at internal meetings and where appropriate,external stakeholder discussions. Professional and organisationalresponsibilities Maintainconfidentiality and comply with information governance requirements, GDPR andorganisational IG policies, ensuring secure handling and appropriate accesscontrols for governance evidence. Maintain up todate knowledge of relevant quality, governance and assurance frameworksapplicable to the Hospice. Takeresponsibility for the management, development and improvement of systemssupporting your role e.g. Vantage modules or other systems as required. Undertake otherduties consistent with the post as required to support organisationalpriorities. Become an activemember and participant in any Hospice UK quality initiatives / groups. Network withsimilar post holders both regionally and nationally in order to supportbenchmarking for Willow Wood Hospice Services and also keep up to date withquality agenda in healthcare. To adhere to allWillow Wood Hospice standards, policies and procedures. To takeresponsibility for own personal learning and development, and to support thelearning and development of others and the organisation as a whole; acommitment to completing all training required and refreshing training asappropriate. To conduct allwork in a manner reflective of the organisational values and behaviours. AdditionalNotes a) This document is a guideline to the generalscope of duties involved and will be reviewed at regular intervals. It is notintended as a rigid inflexible specification. b) The employer shares with the employee the dualresponsibility for suggestions to alter thescope and content of this document in order to improve the workingsituation. c) There is a duty to be aware and adhere to allprofessional governing body rules and any particular Acts or statutoryrequirements, which may vary from time to time. d) Willow Wood Hospice operates a no smokingpolicy e) This post requires a satisfactory enhanceddisclosure from the Disclosure Barring Service (DBS). Person Specification Qualifications Degree or equivalent experience/qualification. Evidence of continued professional development. Clinical or Risk Management Qualification. Professional qualifications in management, quality, project management or governance. Root cause analysis/serious incident training / qualification. Personal Attributes and qualities A naturally collaborative team player. High personal integrity and commitment. Empathy with the aims and values of the Hospice. An understanding of corporate responsibilities. Ability to work under pressure. Proven track record at managing resources effectively. Demonstration of strong assertiveness and interpersonal skills. Demonstrate flexibility both within the Hospice and across organisational boundaries with credibility and integrity. Experience An understanding of the General Data Protection Regulation and the importance of confidentiality. An understanding of the meaning of and responsibility for Safeguarding. Experience working in a quality/compliance role. Proven track record of planning and facilitating service change in response to risk management issues. Ability to produce high quality comprehensive reports to senior management level. Ability to analyse and condense highly complex information to produce concise briefings and summaries. Ability to interpret and apply national and local policy. Excellent communication, negotiating, influencing, organisation and interpersonal analytical, interpretive and conflict management skills. Good presentation skills and the ability to present complex and sensitive information to senior managers where there may be barriers to acceptance. Practical experience of quality and governance principles, systems and processes. Detailed knowledge of risk management, clinical and corporate governance and its impact on the organisation. Knowledge of computer skills for use of power point presentations, reports statistical analysis e.g. PowerPoint, excel and work programmes. Management experience within a healthcare organisation. Knowledge and experience in clinical audit. Evidence of collaborative working across a wider health/social care economy. NHS Standards Framework. Vantage (Sentinel) risk management software (or equivalent e.g. Datix, Ulysses Safeguard). Evidence of carrying out complex investigations RCA, serious incidents, division reviews etc. Evidence of collaborative working across a wider health/social care economy. Good working knowledge of the national agenda around health reforms. Good understanding of the key national initiatives/Trust priorities around: - oNPSA, MHRA & CQC. oDuty of Candour. oSerious incident and complaints management. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Apr 11, 2026
Full time
Thisis an exciting opportunity for you to join Willow Wood Hospice, working closelywith the Head of People. Main duties of the job The successful candidate will lead andcoordinate the Hospices quality governance, assurance and compliance activityensuring robust systems for audit delivery, regulatory and commissionerreadiness, policy/document control, risk and incident governance andperformance assurance reporting and plays a key role in supporting the Senior Management Team ongovernance and compliance matters. About us Willow Wood Hospice is an adult Hospice providing specialist palliativecare for patients with life limiting illnesses, both cancer andnon-cancer diagnosis. We provide care, free of charge, and patients,families and their carers are at the centre of everything we do. Job responsibilities Governance, assurance and regulatorycompliance Lead day-to-daydelivery of quality governance systems, ensuring structured oversight ofcompliance requirements, evidence collation and reporting cycles acrossservices. Maintain organisationalreadiness for external scrutiny by ensuring governance artefacts are current,complete, traceable and accessible. Support the CEO& Senior Management Team (SMT) with assurance reporting, action trackingand governance development activity. External inspection and accreditationreadiness Coordinatepreparation and evidence portfolios for external inspection and accreditationactivity e.g. CQC and other relevant framework standards as applicable. Maintaininspection readiness trackers, action logs and evidence sets, ensuring timelyclosure of action with clear audit trails. Support CEO andSMT during visits/reviews including briefings, evidence retrieval and follow-upaction coordination. Audit programme and quality improvement Coordinate anddeliver the internal audit programme across the Hospice, ensuing audits arescoped, scheduled and completed to deadline using standardised tools/templates. Ensure auditfindings translate into SMART actions, tracked to completion with evidencebased closure and measurable improvement. Lead continuousimprovement by promoting learning, standardisation and effective governanceroutines across teams. Risks, incident, complaints and learning Lead effectiveincident, complaint and feedback governance, including logging oversight,investigation support, thematic reviews and tracking learning/actions toclosure. Lead on the Riskmodule on Vantage Contribute torisk management processes (risk registers, risk assessments), ensuringmitigation actions are tracked and evidenced. Promote a justculture and leaning approach to safety and quality improvement. Training, engagement and stakeholder working Build effectiveworking relationships with the Senior Management Team, clinical leads,operational managers and wider staff groups to enable sustained compliance. Represent theQuality & Governance functions at internal meetings and where appropriate,external stakeholder discussions. Professional and organisationalresponsibilities Maintainconfidentiality and comply with information governance requirements, GDPR andorganisational IG policies, ensuring secure handling and appropriate accesscontrols for governance evidence. Maintain up todate knowledge of relevant quality, governance and assurance frameworksapplicable to the Hospice. Takeresponsibility for the management, development and improvement of systemssupporting your role e.g. Vantage modules or other systems as required. Undertake otherduties consistent with the post as required to support organisationalpriorities. Become an activemember and participant in any Hospice UK quality initiatives / groups. Network withsimilar post holders both regionally and nationally in order to supportbenchmarking for Willow Wood Hospice Services and also keep up to date withquality agenda in healthcare. To adhere to allWillow Wood Hospice standards, policies and procedures. To takeresponsibility for own personal learning and development, and to support thelearning and development of others and the organisation as a whole; acommitment to completing all training required and refreshing training asappropriate. To conduct allwork in a manner reflective of the organisational values and behaviours. AdditionalNotes a) This document is a guideline to the generalscope of duties involved and will be reviewed at regular intervals. It is notintended as a rigid inflexible specification. b) The employer shares with the employee the dualresponsibility for suggestions to alter thescope and content of this document in order to improve the workingsituation. c) There is a duty to be aware and adhere to allprofessional governing body rules and any particular Acts or statutoryrequirements, which may vary from time to time. d) Willow Wood Hospice operates a no smokingpolicy e) This post requires a satisfactory enhanceddisclosure from the Disclosure Barring Service (DBS). Person Specification Qualifications Degree or equivalent experience/qualification. Evidence of continued professional development. Clinical or Risk Management Qualification. Professional qualifications in management, quality, project management or governance. Root cause analysis/serious incident training / qualification. Personal Attributes and qualities A naturally collaborative team player. High personal integrity and commitment. Empathy with the aims and values of the Hospice. An understanding of corporate responsibilities. Ability to work under pressure. Proven track record at managing resources effectively. Demonstration of strong assertiveness and interpersonal skills. Demonstrate flexibility both within the Hospice and across organisational boundaries with credibility and integrity. Experience An understanding of the General Data Protection Regulation and the importance of confidentiality. An understanding of the meaning of and responsibility for Safeguarding. Experience working in a quality/compliance role. Proven track record of planning and facilitating service change in response to risk management issues. Ability to produce high quality comprehensive reports to senior management level. Ability to analyse and condense highly complex information to produce concise briefings and summaries. Ability to interpret and apply national and local policy. Excellent communication, negotiating, influencing, organisation and interpersonal analytical, interpretive and conflict management skills. Good presentation skills and the ability to present complex and sensitive information to senior managers where there may be barriers to acceptance. Practical experience of quality and governance principles, systems and processes. Detailed knowledge of risk management, clinical and corporate governance and its impact on the organisation. Knowledge of computer skills for use of power point presentations, reports statistical analysis e.g. PowerPoint, excel and work programmes. Management experience within a healthcare organisation. Knowledge and experience in clinical audit. Evidence of collaborative working across a wider health/social care economy. NHS Standards Framework. Vantage (Sentinel) risk management software (or equivalent e.g. Datix, Ulysses Safeguard). Evidence of carrying out complex investigations RCA, serious incidents, division reviews etc. Evidence of collaborative working across a wider health/social care economy. Good working knowledge of the national agenda around health reforms. Good understanding of the key national initiatives/Trust priorities around: - oNPSA, MHRA & CQC. oDuty of Candour. oSerious incident and complaints management. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Overview Who we are looking for State Street Alpha Data Service (ADS) is the data-as-a-service provider that is the back bone of the Alpha front to back strategy. Combining both technology and service provision to deliver significant data management value to our clients. We're looking for a candidate to lead our ADS, Analytics team. Why this role is important to us The team you will be joining is part of a global, cross-divisional group supporting State Street AlphaSM. State Street AlphaSM redefines the common definition of 'alpha' to mean powering better performance and outcomes at every point on the investment lifecycle and is the first open platform from a single provider that connects the front, middle and back office. It harmonizes data, technology and services across trusted providers to help our clients better manage their businesses. Join us if making your mark in an ever-changing, increasingly complex and competitive industry is a challenge you are up for. What you will be responsible for As the ADS Data Support Team Lead we are looking for the following: Strategic Intent - Primary goal is to develop and commercialize a service model for Performance Ready Data which is interoperable with 3rd party risk vendors, 3rd party OMS providers, 3rd party IBOR providers, and the Alpha Platform Develop and implement the client servicing model working closely with Alpha Product and Global Delivery Engage directly with Alpha solutioning teams and clients to solution and implement the operational control framework Work with Alpha sales & Commercial team to create client awareness and generate revenues Oversee the day - to - day operations of the client servicing teams to ensure client SLA & KPI's are met Continually assess and contribute to produce enhancements, software quality and other improvements that could be implemented to improve how the support team monitor and triage issues These skills will help you succeed in this role: Demonstrate excellent communication skills across all channels and levels of recipients including team members, colleagues, clients at all levels including C suite. Demonstrate excellent motivational skills and lead by example in all areas. Support a culture of commitment, team work and productivity alongside diversity and work life balance. Must have experience in managing data in a Front, Middle and Back Office support Strong conceptual understanding of fixed income and derivative pricing models, as well as the various datasets informing these models (i.e swap/credit curves, volatilities, etc.) Prior experience directly supporting Investment professionals is a plus Experience partnering with senior Technology professionals in order to develop Product solutions which help improve the quality of Investment data Extensive experience with Financial Services data domains - Security Master, Benchmarks, Positions, Transactions, Cash, Performance, Analytics etc Intimate knowledge of Front Office workflows (Portfolio construction, Trading, Risk, Compliance) and the role that investment analytics plays in supporting these processes. Knowledge of industry performance and attributions platforms and the associated market data providers Education & Preferred Qualifications University degree in the field of computer science, data management or other financial services technical field CFA Qualifications 15+ years in data management, product and market data roles and responsibilities About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility We truly believe our employees' diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at Read our CEO Statement
Apr 11, 2026
Full time
Overview Who we are looking for State Street Alpha Data Service (ADS) is the data-as-a-service provider that is the back bone of the Alpha front to back strategy. Combining both technology and service provision to deliver significant data management value to our clients. We're looking for a candidate to lead our ADS, Analytics team. Why this role is important to us The team you will be joining is part of a global, cross-divisional group supporting State Street AlphaSM. State Street AlphaSM redefines the common definition of 'alpha' to mean powering better performance and outcomes at every point on the investment lifecycle and is the first open platform from a single provider that connects the front, middle and back office. It harmonizes data, technology and services across trusted providers to help our clients better manage their businesses. Join us if making your mark in an ever-changing, increasingly complex and competitive industry is a challenge you are up for. What you will be responsible for As the ADS Data Support Team Lead we are looking for the following: Strategic Intent - Primary goal is to develop and commercialize a service model for Performance Ready Data which is interoperable with 3rd party risk vendors, 3rd party OMS providers, 3rd party IBOR providers, and the Alpha Platform Develop and implement the client servicing model working closely with Alpha Product and Global Delivery Engage directly with Alpha solutioning teams and clients to solution and implement the operational control framework Work with Alpha sales & Commercial team to create client awareness and generate revenues Oversee the day - to - day operations of the client servicing teams to ensure client SLA & KPI's are met Continually assess and contribute to produce enhancements, software quality and other improvements that could be implemented to improve how the support team monitor and triage issues These skills will help you succeed in this role: Demonstrate excellent communication skills across all channels and levels of recipients including team members, colleagues, clients at all levels including C suite. Demonstrate excellent motivational skills and lead by example in all areas. Support a culture of commitment, team work and productivity alongside diversity and work life balance. Must have experience in managing data in a Front, Middle and Back Office support Strong conceptual understanding of fixed income and derivative pricing models, as well as the various datasets informing these models (i.e swap/credit curves, volatilities, etc.) Prior experience directly supporting Investment professionals is a plus Experience partnering with senior Technology professionals in order to develop Product solutions which help improve the quality of Investment data Extensive experience with Financial Services data domains - Security Master, Benchmarks, Positions, Transactions, Cash, Performance, Analytics etc Intimate knowledge of Front Office workflows (Portfolio construction, Trading, Risk, Compliance) and the role that investment analytics plays in supporting these processes. Knowledge of industry performance and attributions platforms and the associated market data providers Education & Preferred Qualifications University degree in the field of computer science, data management or other financial services technical field CFA Qualifications 15+ years in data management, product and market data roles and responsibilities About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility We truly believe our employees' diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at Read our CEO Statement
About Us Global Commissioning is a specialist consultancy delivering world-class Commissioning Agent, Management, MEP Validation, and Specialist Electrical Services to the global data centre industry. We support hyper-scale and colocation clients across EMEA, delivering compliant, high-performance commissioning solutions for mission-critical infrastructure. Operating within a Private Equity-backed environment, we place strong emphasis on governance, regulatory compliance, environmental responsibility, and scalable systems that support sustainable growth and investor confidence. Role Overview We are seeking a proactive and detail-oriented Compliance Manager to support and manage the organisation's compliance, governance, and assurance activities within a fast-paced, Private Equity-backed environment. This role will be responsible for maintaining and improving the company's compliance frameworks and integrated management systems, ensuring ongoing adherence to regulatory requirements, ISO standards, and client expectations. The Compliance Manager will work closely with senior leadership to ensure audit readiness, effective risk management, and consistent application of governance standards across all regions and projects. This role plays a key part in protecting the organisation's reputation, supporting operational excellence, and enabling sustainable growth. Key Responsibilities Compliance & Integrated Management Systems Maintain and support the organisation's integrated management systems across: Quality Environmental Management Business Continuity Information Security Ensure ongoing compliance with key standards: ISO 9001 ISO 14001 ISO 22301 ISO 27001 Support certification processes and always ensure audit readiness Assist in implementing scalable and proportionate compliance systems aligned with business growth Promote a culture of compliance, continuous improvement, and risk awareness Governance, Risk & Assurance Support the implementation and maintenance of governance and compliance frameworks Assist in planning and conducting internal audits across departments and regions Coordinate external audits, certification bodies, and client audits Monitor compliance risks and support mitigation planning Prepare reports and dashboards to provide visibility on compliance performance Sustainability & ESG Support ESG and sustainability initiatives across the organisation Assist in maintaining the Environmental Management System (ISO 14001) Contribute to ESG reporting, tracking, and improvement plans Manage and maintain external accreditations such as EcoVadis and Achilles Monitor relevant ESG regulations and support implementation of required controls Regulatory Compliance & Advisory Ensure adherence to relevant legislation, regulations, and internal policies Identify and escalation compliance and regulatory risks Support development of policies, procedures, and control measures Provide guidance to internal stakeholders on compliance-related matters Assist with due diligence, tenders, and client compliance requirements Education & Professional Qualifications Degree in Law, Compliance, Risk, Engineering, Environmental Management, Business, or similar (or equivalent experience) Professional certifications in compliance, audit, or risk (desirable)ISO Internal Auditor or Lead Auditor qualification (advantageous) Skills & Experience Experience in a compliance, risk, or governance role within a complex or growing organisation Familiarity with ISO standards and integrated management systems Understanding of audit processes and compliance frameworks Exposure to ESG or sustainability practices (desirable) Strong organisational skills with attention to detail Effective communicator with the ability to engage stakeholders at multiple levels Pragmatic and solutions-focused approach to compliance
Apr 11, 2026
Full time
About Us Global Commissioning is a specialist consultancy delivering world-class Commissioning Agent, Management, MEP Validation, and Specialist Electrical Services to the global data centre industry. We support hyper-scale and colocation clients across EMEA, delivering compliant, high-performance commissioning solutions for mission-critical infrastructure. Operating within a Private Equity-backed environment, we place strong emphasis on governance, regulatory compliance, environmental responsibility, and scalable systems that support sustainable growth and investor confidence. Role Overview We are seeking a proactive and detail-oriented Compliance Manager to support and manage the organisation's compliance, governance, and assurance activities within a fast-paced, Private Equity-backed environment. This role will be responsible for maintaining and improving the company's compliance frameworks and integrated management systems, ensuring ongoing adherence to regulatory requirements, ISO standards, and client expectations. The Compliance Manager will work closely with senior leadership to ensure audit readiness, effective risk management, and consistent application of governance standards across all regions and projects. This role plays a key part in protecting the organisation's reputation, supporting operational excellence, and enabling sustainable growth. Key Responsibilities Compliance & Integrated Management Systems Maintain and support the organisation's integrated management systems across: Quality Environmental Management Business Continuity Information Security Ensure ongoing compliance with key standards: ISO 9001 ISO 14001 ISO 22301 ISO 27001 Support certification processes and always ensure audit readiness Assist in implementing scalable and proportionate compliance systems aligned with business growth Promote a culture of compliance, continuous improvement, and risk awareness Governance, Risk & Assurance Support the implementation and maintenance of governance and compliance frameworks Assist in planning and conducting internal audits across departments and regions Coordinate external audits, certification bodies, and client audits Monitor compliance risks and support mitigation planning Prepare reports and dashboards to provide visibility on compliance performance Sustainability & ESG Support ESG and sustainability initiatives across the organisation Assist in maintaining the Environmental Management System (ISO 14001) Contribute to ESG reporting, tracking, and improvement plans Manage and maintain external accreditations such as EcoVadis and Achilles Monitor relevant ESG regulations and support implementation of required controls Regulatory Compliance & Advisory Ensure adherence to relevant legislation, regulations, and internal policies Identify and escalation compliance and regulatory risks Support development of policies, procedures, and control measures Provide guidance to internal stakeholders on compliance-related matters Assist with due diligence, tenders, and client compliance requirements Education & Professional Qualifications Degree in Law, Compliance, Risk, Engineering, Environmental Management, Business, or similar (or equivalent experience) Professional certifications in compliance, audit, or risk (desirable)ISO Internal Auditor or Lead Auditor qualification (advantageous) Skills & Experience Experience in a compliance, risk, or governance role within a complex or growing organisation Familiarity with ISO standards and integrated management systems Understanding of audit processes and compliance frameworks Exposure to ESG or sustainability practices (desirable) Strong organisational skills with attention to detail Effective communicator with the ability to engage stakeholders at multiple levels Pragmatic and solutions-focused approach to compliance
Salary: £33,000 per annum pro rata Hours: 22.5 hours over 3 days per week, must be available to work Tuesdays Contract Type: Permanent Location: Birmingham Reports to: Senior Suicide Prevention Therapist THE CHARITY Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London and Newcastle. James Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn t find it. James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James Place will be in a space where they feel valued and respected. We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 5,100 men who might otherwise have been unable to access the support they desperately need. In early 2026 we will be opening our fourth centre in Birmingham. Our new centre in Birmingham will be there to support suicidal men living in the West Midlands. THE OPPORTUNITY We are expanding our newly established team of clinicians to deliver our clinical proven intervention at our new James Place centre in Birmingham. As a Suicide Prevention Therapist, you will be an experienced mental health professional or therapist with demonstrable interest in suicide prevention. You will support men who are experiencing a suicidal crisis and their supporter(s), delivering our unique intervention and co-producing effective safety plans to maintain their safety. Successful applicants will be joining a new team at a pivotal time and will have the opportunity to shape the local culture at James Place Birmingham. Training and support will be provided by the Head of Centre in Birmingham and the wider James Place team. KEY RESPONSIBILITIES Clinical Conduct initial Welcome Assessments with men in a suicidal crisis, assessing risk and the suitability of the James Place intervention and co-producing effective safety plans Deliver our therapeutic intervention, building trust and exploring the reasons for crisis Use the Lay Your Cards on the Table intervention to encourage men to talk about and explore their feelings, attitudes and behaviours and develop positive coping strategies Take full clinical responsibility of the men under James Place care, as a member of the clinical team and in consultation with Senior Suicide Prevention Therapist and Head of Centre when needed Escalate care to appropriate services when necessary, including emergency services and secondary mental health teams Deliver one-off guidance sessions to supporters of men under the James Place care Work collaboratively with other professionals to coordinate comprehensive care Demonstrate self-awareness and regularly dedicate time and space, inside and outside of work, to keeping yourself well Undergo clinical supervision with a qualified supervisor to reflect on clinical work and raise any issues or concerns arising from work Remain up to date with developments in law, theories and research Engage in peer support sessions, caseload discussions and Reflective Practice with the team Contribute to an environment in which confidentiality, privacy and dignity are respected and be clear with clients about limits of confidentiality Maintain confidentiality and adhere to ethical standards Complete session notes in a timely and effective manner Participate in continuous professional development and engage in training provided both internally and externally Support the Clinical Administration team as and when necessary Support with the creation and facilitation of a Peer Support Group once James Place Birmingham is well-established Outreach and Engagement Support the local management team to increase contact with local community organisations able to refer to us or offer move on support for men completing our intervention Support the fundraising team to bring potential supporters into our building and showcase our work, including the facilitation of events Values Demonstrate commitment to the James Place values of Focus, Bravery, Respect, Compassion, Professionalism, Collaboration and Hope through all aspects of work PERSON SPECIFICATION The role requires someone with a relevant qualification who can confidently support men experiencing a suicidal crisis. You will need to be able to effectively conduct risk assessments and deliver our clinically proven therapeutic intervention to ensure client safety. Strong therapeutic communication, the ability to work autonomously and teamwork skills are also essential to this role, as well as the ability to build trust and hope. Essential Qualification(s) A Core Profession such as Mental Health Nurse, Occupational Therapist or Social Worker, counselling or practitioner psychologist registered with NMC, HCPC, or Social Work England or Accreditation as a psychological therapist, psychotherapist, or counsellor registered with BACP, UKCP, BABCP or equivalent, or have completed training and awaiting accreditation You must hold a relevant qualification to be considered for this role. Knowledge, Skills and Experience Demonstrable experience working with adults experiencing acute psychological distress Demonstrable knowledge of social and other factors which could lead to suicidal thinking and actions Demonstrable knowledge of the factors contributing to male suicide Evidence of being able to deliver a therapeutic session and work in a therapeutic environment Effective communication skills (both written and verbal) Good interpersonal skills with the ability to manage difficult situations Ability to assess, plan, implement and evaluate therapeutic interventions An ability to collaborate with clients in the development of a person centred, individual intervention plan An ability to engage clients in the intervention plan, overcoming barriers to communication Ability to conduct effective risk assessments and collaborative safety plans with men who are presenting with high risk of suicide, or be willing and able to learn how to do so Ability to identify if the James Place service is not adequate to maintain the person s safety and facilitate rapid transfer to the most appropriate service Ability to maintain boundaries within a time-limited intervention Ability to work as an effective team member Ability to manage and prioritise own workload, using own initiative and confidence in decision making Strong time management Ability to maintain up to date client records in line with James Place standards Ability to maintain own personal safety and the safety of others within the centre Knowledge and understanding of Safeguarding Procedures Values Commitment to clinical supervision Ability to engage with James Place values Ability to promote people s equality, diversity and rights Ability to work collaboratively and demonstrate commitment to co-production Ability to be transparent, honest and show discretion when needed Commitment to suicide prevention and working with men in a suicidal crisis WE OFFER A 7% employer contributory pension scheme Family friendly policies Death in service insurance scheme 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period LEARN MORE If you would like to learn more about working for James' Place, sign up to our online recruitment information session on Wednesday 8th April at 6:30pm - 7:15pm HOW TO APPLY To apply, please use the online application system to submit your CV detailing your experience, roles and responsibilities, and answer the three screening questions. Please note, you do not need to upload a cover letter for this role. If you have any queries or experience challenges with the application process, please contact us directly. Closing date: Friday 1st May, 5pm Interviews are expected to be held in person on 12th and 13th May. Our aim is to recruit a team of clinicians who are representative of the communities of men who will access treatment at James' Place Birmingham. We particularly encourage applications from underrepresented groups and those who have experience in delivering therapy within culturally diverse communities, particularly in widely spoken languages within those communities. James Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant . click apply for full job details
Apr 11, 2026
Full time
Salary: £33,000 per annum pro rata Hours: 22.5 hours over 3 days per week, must be available to work Tuesdays Contract Type: Permanent Location: Birmingham Reports to: Senior Suicide Prevention Therapist THE CHARITY Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London and Newcastle. James Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn t find it. James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James Place will be in a space where they feel valued and respected. We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 5,100 men who might otherwise have been unable to access the support they desperately need. In early 2026 we will be opening our fourth centre in Birmingham. Our new centre in Birmingham will be there to support suicidal men living in the West Midlands. THE OPPORTUNITY We are expanding our newly established team of clinicians to deliver our clinical proven intervention at our new James Place centre in Birmingham. As a Suicide Prevention Therapist, you will be an experienced mental health professional or therapist with demonstrable interest in suicide prevention. You will support men who are experiencing a suicidal crisis and their supporter(s), delivering our unique intervention and co-producing effective safety plans to maintain their safety. Successful applicants will be joining a new team at a pivotal time and will have the opportunity to shape the local culture at James Place Birmingham. Training and support will be provided by the Head of Centre in Birmingham and the wider James Place team. KEY RESPONSIBILITIES Clinical Conduct initial Welcome Assessments with men in a suicidal crisis, assessing risk and the suitability of the James Place intervention and co-producing effective safety plans Deliver our therapeutic intervention, building trust and exploring the reasons for crisis Use the Lay Your Cards on the Table intervention to encourage men to talk about and explore their feelings, attitudes and behaviours and develop positive coping strategies Take full clinical responsibility of the men under James Place care, as a member of the clinical team and in consultation with Senior Suicide Prevention Therapist and Head of Centre when needed Escalate care to appropriate services when necessary, including emergency services and secondary mental health teams Deliver one-off guidance sessions to supporters of men under the James Place care Work collaboratively with other professionals to coordinate comprehensive care Demonstrate self-awareness and regularly dedicate time and space, inside and outside of work, to keeping yourself well Undergo clinical supervision with a qualified supervisor to reflect on clinical work and raise any issues or concerns arising from work Remain up to date with developments in law, theories and research Engage in peer support sessions, caseload discussions and Reflective Practice with the team Contribute to an environment in which confidentiality, privacy and dignity are respected and be clear with clients about limits of confidentiality Maintain confidentiality and adhere to ethical standards Complete session notes in a timely and effective manner Participate in continuous professional development and engage in training provided both internally and externally Support the Clinical Administration team as and when necessary Support with the creation and facilitation of a Peer Support Group once James Place Birmingham is well-established Outreach and Engagement Support the local management team to increase contact with local community organisations able to refer to us or offer move on support for men completing our intervention Support the fundraising team to bring potential supporters into our building and showcase our work, including the facilitation of events Values Demonstrate commitment to the James Place values of Focus, Bravery, Respect, Compassion, Professionalism, Collaboration and Hope through all aspects of work PERSON SPECIFICATION The role requires someone with a relevant qualification who can confidently support men experiencing a suicidal crisis. You will need to be able to effectively conduct risk assessments and deliver our clinically proven therapeutic intervention to ensure client safety. Strong therapeutic communication, the ability to work autonomously and teamwork skills are also essential to this role, as well as the ability to build trust and hope. Essential Qualification(s) A Core Profession such as Mental Health Nurse, Occupational Therapist or Social Worker, counselling or practitioner psychologist registered with NMC, HCPC, or Social Work England or Accreditation as a psychological therapist, psychotherapist, or counsellor registered with BACP, UKCP, BABCP or equivalent, or have completed training and awaiting accreditation You must hold a relevant qualification to be considered for this role. Knowledge, Skills and Experience Demonstrable experience working with adults experiencing acute psychological distress Demonstrable knowledge of social and other factors which could lead to suicidal thinking and actions Demonstrable knowledge of the factors contributing to male suicide Evidence of being able to deliver a therapeutic session and work in a therapeutic environment Effective communication skills (both written and verbal) Good interpersonal skills with the ability to manage difficult situations Ability to assess, plan, implement and evaluate therapeutic interventions An ability to collaborate with clients in the development of a person centred, individual intervention plan An ability to engage clients in the intervention plan, overcoming barriers to communication Ability to conduct effective risk assessments and collaborative safety plans with men who are presenting with high risk of suicide, or be willing and able to learn how to do so Ability to identify if the James Place service is not adequate to maintain the person s safety and facilitate rapid transfer to the most appropriate service Ability to maintain boundaries within a time-limited intervention Ability to work as an effective team member Ability to manage and prioritise own workload, using own initiative and confidence in decision making Strong time management Ability to maintain up to date client records in line with James Place standards Ability to maintain own personal safety and the safety of others within the centre Knowledge and understanding of Safeguarding Procedures Values Commitment to clinical supervision Ability to engage with James Place values Ability to promote people s equality, diversity and rights Ability to work collaboratively and demonstrate commitment to co-production Ability to be transparent, honest and show discretion when needed Commitment to suicide prevention and working with men in a suicidal crisis WE OFFER A 7% employer contributory pension scheme Family friendly policies Death in service insurance scheme 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period LEARN MORE If you would like to learn more about working for James' Place, sign up to our online recruitment information session on Wednesday 8th April at 6:30pm - 7:15pm HOW TO APPLY To apply, please use the online application system to submit your CV detailing your experience, roles and responsibilities, and answer the three screening questions. Please note, you do not need to upload a cover letter for this role. If you have any queries or experience challenges with the application process, please contact us directly. Closing date: Friday 1st May, 5pm Interviews are expected to be held in person on 12th and 13th May. Our aim is to recruit a team of clinicians who are representative of the communities of men who will access treatment at James' Place Birmingham. We particularly encourage applications from underrepresented groups and those who have experience in delivering therapy within culturally diverse communities, particularly in widely spoken languages within those communities. James Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant . click apply for full job details
Job Title: Cyber Security Operations Manager Location: Liverpool City Centre on a Hybrid working basis Salary: Up to £75,000 per annum Depending on experience Job Type: Permanent, Full Time Working Hours: 37.5 hours per week, Monday to Friday Acorn are looking to recruit a brand-new role as a Cyber Security Operations Manager. The Cyber Security Operations Manager will lead the operational security function responsible for protecting the organisation's information assets, technology services, and users. This role oversees all security operation functions, incident response, threat detection, vulnerability management, and continuous improvement of the organisation's security posture. Working closely with Infrastructure, Cloud, Architecture, Governance, Compliance and Risk teams, the manager ensures that security operations are proactive, resilient, and aligned with business needs. Responsibilities Lead and manage the daily operations of the internal Security Operations team and primary relationship with any outsourced SOC solution ensuring 24/7 monitoring and response coverage. Oversee cyber defence capabilities including SIEM, SOAR, EDR/XDR, threat intelligence, and identity protection. Develop and maintain operational procedures, playbooks, and response frameworks. Direct the full incident response lifecycle: detection, triage, containment, eradication, recovery, and post-incident review. Coordinate major incident management with IT Infrastructure, Cloud, and Business teams. Ensure lessons learned are captured and drive meaningful improvement. Oversee the vulnerability management programme, ensuring timely identification, prioritisation, and remediation of risks. Partner with asset owners to ensure patches, configuration hardening, and remediation actions are completed. Support risk assessment processes and provide input to security governance and compliance teams. Ensure the design, tuning, and optimisation of detection rules, alerts, and correlation logic across security platforms. Drive automation initiatives using SOAR to improve response speed and reduce operational workload. Maintain robust coverage across cloud, on premise, network, and endpoint environments. Build capability through training, certifications, and knowledge-sharing programmes. Work with technology, business, and leadership teams to communicate risks, incidents, and security posture. Support audits, regulatory assessments, and customer assurance activities About you Requirements Experience managing a SOC or security operations function within a complex enterprise environment. Strong understanding of SIEM, SOAR, EDR, IDS/IPS, firewalls, and cloud-native security tooling. Knowledge of cyber security frameworks such as NIST CSF, MITRE ATT&CK, ISO 27001, or CIS Controls. Demonstrated expertise in incident response and threat management. Experience working in hybrid cloud environments (Azure, AWS, or GCP). Grow with Acorn We bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's Mindful Employer Disability Confident Level 1 & 2 Menopause Friendly accredited Armed Forces Covenant signatory Great Places to Work 2024/25 Best Place to Work for Development Best Place to Work for Women Before applying, please know If your application is successful, we will run relevant employment checks prior to your employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements We can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process or once you're part of the team-we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Cyber Security Consultant, Head of Cyber Security, Cyber Security Operations Supervisor, IT Cloud Operations Manager may also be considered for this role.
Apr 11, 2026
Full time
Job Title: Cyber Security Operations Manager Location: Liverpool City Centre on a Hybrid working basis Salary: Up to £75,000 per annum Depending on experience Job Type: Permanent, Full Time Working Hours: 37.5 hours per week, Monday to Friday Acorn are looking to recruit a brand-new role as a Cyber Security Operations Manager. The Cyber Security Operations Manager will lead the operational security function responsible for protecting the organisation's information assets, technology services, and users. This role oversees all security operation functions, incident response, threat detection, vulnerability management, and continuous improvement of the organisation's security posture. Working closely with Infrastructure, Cloud, Architecture, Governance, Compliance and Risk teams, the manager ensures that security operations are proactive, resilient, and aligned with business needs. Responsibilities Lead and manage the daily operations of the internal Security Operations team and primary relationship with any outsourced SOC solution ensuring 24/7 monitoring and response coverage. Oversee cyber defence capabilities including SIEM, SOAR, EDR/XDR, threat intelligence, and identity protection. Develop and maintain operational procedures, playbooks, and response frameworks. Direct the full incident response lifecycle: detection, triage, containment, eradication, recovery, and post-incident review. Coordinate major incident management with IT Infrastructure, Cloud, and Business teams. Ensure lessons learned are captured and drive meaningful improvement. Oversee the vulnerability management programme, ensuring timely identification, prioritisation, and remediation of risks. Partner with asset owners to ensure patches, configuration hardening, and remediation actions are completed. Support risk assessment processes and provide input to security governance and compliance teams. Ensure the design, tuning, and optimisation of detection rules, alerts, and correlation logic across security platforms. Drive automation initiatives using SOAR to improve response speed and reduce operational workload. Maintain robust coverage across cloud, on premise, network, and endpoint environments. Build capability through training, certifications, and knowledge-sharing programmes. Work with technology, business, and leadership teams to communicate risks, incidents, and security posture. Support audits, regulatory assessments, and customer assurance activities About you Requirements Experience managing a SOC or security operations function within a complex enterprise environment. Strong understanding of SIEM, SOAR, EDR, IDS/IPS, firewalls, and cloud-native security tooling. Knowledge of cyber security frameworks such as NIST CSF, MITRE ATT&CK, ISO 27001, or CIS Controls. Demonstrated expertise in incident response and threat management. Experience working in hybrid cloud environments (Azure, AWS, or GCP). Grow with Acorn We bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's Mindful Employer Disability Confident Level 1 & 2 Menopause Friendly accredited Armed Forces Covenant signatory Great Places to Work 2024/25 Best Place to Work for Development Best Place to Work for Women Before applying, please know If your application is successful, we will run relevant employment checks prior to your employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements We can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process or once you're part of the team-we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Cyber Security Consultant, Head of Cyber Security, Cyber Security Operations Supervisor, IT Cloud Operations Manager may also be considered for this role.
Domestic Abuse Support Worker Location: Brighton Salary : £26,208 per annum Vacancy Type: Permanent, Full Time (40 hours per week) The Women's Refuge is a safe haven for women and their children, fleeing domestic abuse. As a Domestic Abuse Support Worker , you'll manage a caseload of customers who have complex needs, through their journey with the organisation's supported housing service, ensuring a strengths based, trauma informed approach that enables them to realise their potential. You'll work closely with key partners, delivering quality, outcome focused coaching support sessions in one-to-one and group settings, providing both emotional and practical support. This will include sessions on keeping safe, healthy relationships, substance use, mental health and wellbeing, finance and budget management, and employment skills. You'll ensure that their customers are supported to stay safe and are aware of their rights to legal protection for themselves whilst identifying and signposting customers to any other services that they may benefit from that is available from partner agencies. The ideal candidate will: Have proven experience of working with people who have multiple complex needs and/or domestic abuse. Have experience of completing CAADA DASH risk assessments and carrying out robust safety planning. Have an understanding of the practical, emotional, economic and social issues of those experiencing domestic abuse, particularly those who have complex needs. Have proven complex case management experience, with a clear focus on outcomes for customers and their wider community. Have the ability to record concise, accurate case notes and support paperwork. Be able to demonstrate partnership working with specialist agencies such as mental health teams, offending services or other relevant services. Have knowledge of housing and benefits advice. Have experience of using a housing management system or other similar software. Have exceptional communication skills. Female applicants only under an exemption from the Equality Act 2010 - Section 9 - Part 1 (A) as a genuine occupational requirement Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply
Apr 11, 2026
Full time
Domestic Abuse Support Worker Location: Brighton Salary : £26,208 per annum Vacancy Type: Permanent, Full Time (40 hours per week) The Women's Refuge is a safe haven for women and their children, fleeing domestic abuse. As a Domestic Abuse Support Worker , you'll manage a caseload of customers who have complex needs, through their journey with the organisation's supported housing service, ensuring a strengths based, trauma informed approach that enables them to realise their potential. You'll work closely with key partners, delivering quality, outcome focused coaching support sessions in one-to-one and group settings, providing both emotional and practical support. This will include sessions on keeping safe, healthy relationships, substance use, mental health and wellbeing, finance and budget management, and employment skills. You'll ensure that their customers are supported to stay safe and are aware of their rights to legal protection for themselves whilst identifying and signposting customers to any other services that they may benefit from that is available from partner agencies. The ideal candidate will: Have proven experience of working with people who have multiple complex needs and/or domestic abuse. Have experience of completing CAADA DASH risk assessments and carrying out robust safety planning. Have an understanding of the practical, emotional, economic and social issues of those experiencing domestic abuse, particularly those who have complex needs. Have proven complex case management experience, with a clear focus on outcomes for customers and their wider community. Have the ability to record concise, accurate case notes and support paperwork. Be able to demonstrate partnership working with specialist agencies such as mental health teams, offending services or other relevant services. Have knowledge of housing and benefits advice. Have experience of using a housing management system or other similar software. Have exceptional communication skills. Female applicants only under an exemption from the Equality Act 2010 - Section 9 - Part 1 (A) as a genuine occupational requirement Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply
An Excellent opportunity for an Experienced HSEQ Manager to join a well-established company based in Lancashire! Job Type: Full-Time, Permanent. Location: Leyland, Lancashire. Salary: Competitive Salary, Depending on Experience. This position offers a flexible working arrangement, combining remote work with office-based tasks in Leyland, Lancashire, and necessitates national site visits as part of its responsibilities. About The Company: They are a civil engineering and infrastructure contracting company based in Leyland, Lancashire. Established in 2010, they have successfully grown the business, skilled workforce and a reputation for a reliable and high-quality standard of work delivering every project with a high level of professionalism and integrity. As a company they ensure that all of their personnel are trained and aware of the importance of providing excellent customer contact and they shall also endeavour to enhance community relations through their expertise and by creating the minimal possible disruption to all members of the public. All of their personnel are treated in a manner which respects them as individuals, develops their potential to improve their own personal standards and also encourages them to play a part in the development of the business H&S management systems through consultation. As Safety, health, Environment and Quality (SHEQ) Manager you will be responsible for ensuring the company SHEQ management systems are continuously developed to deliver excellence as well as the performance in all aspects of SHEQ matters. In return, they offer a positive working environment with full training and support in your continuous provisional development. The successful health and safety advisor will receive a competitive salary along with fantastic benefits Role Responsibilities: Engage with and optimise the Safety Management System, create Risk Assessments and Method Statements (RAMS), and conduct site audits. Ensure compliance with internal and external standards, working with external auditors and verifiers such as NERS, Achilles, and Constructionline. Manage ISO certifications and stay abreast of current legislation and Approved Codes of Practice (ACoPs). Oversee the training and health and safety of the operation, including assessing suppliers and subcontractors. Manage the training and skills matrix, ensuring all operatives' training is current and relevant. Build and maintain excellent working relationships with clients, contractors, and site teams. Collaborate with various departments to reinforce a safety-first culture. Utilise SafetyCulture (formerly iAuditor) for regular safety and compliance audits. Investigate incidents, analyse root causes, and implement corrective measures to prevent recurrence. Complete inhouse training including EUSR SHEA Trainer and delivering essential safety training, TBTs and guidance Candidate Requirements: Solid experience in an HSEQ managerial role, preferably within the civil engineering or construction sector. NEBOSH or equivalent health and safety qualifications. IOSH membership (Chartered or working towards) IEMA Membership Certification as an EUSR SHEA Trainer. Proficient in ISO standards and industry accreditations. Experienced in using Microsoft office including SharePoint Experienced in using SafetyCulture (iAuditor) or equivalent tools. Mental health first aid. Other requirements: Full clean driving License. Strong organizational, leadership, and communication skills. Positive proactive outlook. What They Offer: A role full of challenges and opportunities at an expanding company. Competitive salary with comprehensive benefits. Career growth and continuous learning opportunities. If you feel that you have the relevant skills/attributes to fulfil this role then please apply now! The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.
Apr 11, 2026
Full time
An Excellent opportunity for an Experienced HSEQ Manager to join a well-established company based in Lancashire! Job Type: Full-Time, Permanent. Location: Leyland, Lancashire. Salary: Competitive Salary, Depending on Experience. This position offers a flexible working arrangement, combining remote work with office-based tasks in Leyland, Lancashire, and necessitates national site visits as part of its responsibilities. About The Company: They are a civil engineering and infrastructure contracting company based in Leyland, Lancashire. Established in 2010, they have successfully grown the business, skilled workforce and a reputation for a reliable and high-quality standard of work delivering every project with a high level of professionalism and integrity. As a company they ensure that all of their personnel are trained and aware of the importance of providing excellent customer contact and they shall also endeavour to enhance community relations through their expertise and by creating the minimal possible disruption to all members of the public. All of their personnel are treated in a manner which respects them as individuals, develops their potential to improve their own personal standards and also encourages them to play a part in the development of the business H&S management systems through consultation. As Safety, health, Environment and Quality (SHEQ) Manager you will be responsible for ensuring the company SHEQ management systems are continuously developed to deliver excellence as well as the performance in all aspects of SHEQ matters. In return, they offer a positive working environment with full training and support in your continuous provisional development. The successful health and safety advisor will receive a competitive salary along with fantastic benefits Role Responsibilities: Engage with and optimise the Safety Management System, create Risk Assessments and Method Statements (RAMS), and conduct site audits. Ensure compliance with internal and external standards, working with external auditors and verifiers such as NERS, Achilles, and Constructionline. Manage ISO certifications and stay abreast of current legislation and Approved Codes of Practice (ACoPs). Oversee the training and health and safety of the operation, including assessing suppliers and subcontractors. Manage the training and skills matrix, ensuring all operatives' training is current and relevant. Build and maintain excellent working relationships with clients, contractors, and site teams. Collaborate with various departments to reinforce a safety-first culture. Utilise SafetyCulture (formerly iAuditor) for regular safety and compliance audits. Investigate incidents, analyse root causes, and implement corrective measures to prevent recurrence. Complete inhouse training including EUSR SHEA Trainer and delivering essential safety training, TBTs and guidance Candidate Requirements: Solid experience in an HSEQ managerial role, preferably within the civil engineering or construction sector. NEBOSH or equivalent health and safety qualifications. IOSH membership (Chartered or working towards) IEMA Membership Certification as an EUSR SHEA Trainer. Proficient in ISO standards and industry accreditations. Experienced in using Microsoft office including SharePoint Experienced in using SafetyCulture (iAuditor) or equivalent tools. Mental health first aid. Other requirements: Full clean driving License. Strong organizational, leadership, and communication skills. Positive proactive outlook. What They Offer: A role full of challenges and opportunities at an expanding company. Competitive salary with comprehensive benefits. Career growth and continuous learning opportunities. If you feel that you have the relevant skills/attributes to fulfil this role then please apply now! The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.
Wholesale Credit Risk Manager - Infrastructure Finance Brand: HSBC Area of Interest: Risk and Compliance Location: London, GB, E14 5HQ Work style: Hybrid Worker Date: 1 Apr 2026 If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further. We're one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our Infrastructure Finance credit team in the role of Wholesale Credit Risk Manager. You'll play a pivotal role at the centre of the credit team servicing HSBC's Infrastructure Finance business, supporting high-value, complex transactions that shape real economy - from energy transition to digital infrastructure. This is a rare opportunity to combine deep credit risk expertise with genuine strategic influence, partnering directly with senior leadership and gaining exposure to globally significant deals, while developing your profile within a highly visible, growth-focused area of the bank. As an HSBC employee in the UK, you'll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. In this role you will: Review and assess complex credit proposals, providing clear, well-reasoned recommendations to support informed decision-making Collaborate closely with front office, portfolio management, and global risk teams to ensure consistent application of credit standards and best practice Contribute to the ongoing development of risk frameworks, policies, and processes, driving continuous improvement and strengthening risk oversight Support the oversight and management of a diverse Infrastructure Finance credit risk portfolio, monitoring performance, identifying emerging risks, and ensuring alignment with the bank's risk appetite Produce and present portfolio insight, risk analytics, and reporting to senior stakeholders, including Manager Director and Director level To be successful in this role you should meet the following requirements: Extensive experience in credit risk, within wholesale banking, infrastructure finance and/or structured/project finance environments Strong analytical capability, with the ability to assess complex financial information and translate into clear risk insights Confident engaging with senior stakeholders and can communicate effectively, both in writing and verbally Demonstrate sound judgement and the ability to balance commercial considerations with prudent risk management Ability to collaborate and adapt comfortably working across global teams, navigating a dynamic, fast paced environment Opening up a world of opportunity. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. Ifyouhaveaneedthatrequiresaccommodationsor changes duringtherecruitmentprocess, please get in touch with our Recruitment Helpdesk:
Apr 11, 2026
Full time
Wholesale Credit Risk Manager - Infrastructure Finance Brand: HSBC Area of Interest: Risk and Compliance Location: London, GB, E14 5HQ Work style: Hybrid Worker Date: 1 Apr 2026 If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further. We're one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our Infrastructure Finance credit team in the role of Wholesale Credit Risk Manager. You'll play a pivotal role at the centre of the credit team servicing HSBC's Infrastructure Finance business, supporting high-value, complex transactions that shape real economy - from energy transition to digital infrastructure. This is a rare opportunity to combine deep credit risk expertise with genuine strategic influence, partnering directly with senior leadership and gaining exposure to globally significant deals, while developing your profile within a highly visible, growth-focused area of the bank. As an HSBC employee in the UK, you'll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. In this role you will: Review and assess complex credit proposals, providing clear, well-reasoned recommendations to support informed decision-making Collaborate closely with front office, portfolio management, and global risk teams to ensure consistent application of credit standards and best practice Contribute to the ongoing development of risk frameworks, policies, and processes, driving continuous improvement and strengthening risk oversight Support the oversight and management of a diverse Infrastructure Finance credit risk portfolio, monitoring performance, identifying emerging risks, and ensuring alignment with the bank's risk appetite Produce and present portfolio insight, risk analytics, and reporting to senior stakeholders, including Manager Director and Director level To be successful in this role you should meet the following requirements: Extensive experience in credit risk, within wholesale banking, infrastructure finance and/or structured/project finance environments Strong analytical capability, with the ability to assess complex financial information and translate into clear risk insights Confident engaging with senior stakeholders and can communicate effectively, both in writing and verbally Demonstrate sound judgement and the ability to balance commercial considerations with prudent risk management Ability to collaborate and adapt comfortably working across global teams, navigating a dynamic, fast paced environment Opening up a world of opportunity. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. Ifyouhaveaneedthatrequiresaccommodationsor changes duringtherecruitmentprocess, please get in touch with our Recruitment Helpdesk:
We are seeking a professional and welcoming Specialist Services Receptionist to join the Facilities Team at Erlegh House. This is a key front-of-house role providing an efficient reception service and acting as the first point of contact for patients, visitors, contractors and staff. You will ensure the smooth day-to-day running of reception, support administrative processes across the site, and contribute to a safe, organised and responsive environment aligned with Trust policies and values. Main duties of the job Provide a professional meet-and-greet service for patients,visitorsand contractors Manage the main reception desk and ensure consistent service delivery Create,issueandmaintainsite access cards and access control systems Provide administrative support including data recording and document management Respond to telephone,intercomand email enquiries appropriately Support meeting and event coordination including room bookings andlogistics Maintain effective communication across site teams and services Act as Fire Warden in emergency situations Report faults, risks,incidentsand health & safety concerns in line with Trust procedures About us Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish. Our values at Berkshire Healthcare are: Caring for and about you is our top priority Committed to providing good quality, safe services Working Together with you to develop innovative solutions Your wellbeing is important to us. Some of the benefits of working for us include: Flexible working options to support work-life balance 27 days' annual leave rising with service + opportunity to buy and sell Excellent learning and career development opportunities 'Cycle to Work' and car leasing scheme including electric vehicles Access to a range of wellbeing tools and services Discounts at hundreds of popular retailers and restaurants Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality Generous maternity, paternity, adoption and special leave Free parking across Trust sites Job responsibilities The must haves for this role: Enthusiastic and driven Basic knowledge of administration Experience of working in a customer care environment Empathy with patients & visitors For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet thecriteria in theperson specificationand write about thispoint-by-pointin your supporting statementfor the best chance of being shortlisted. Werecommitted to equal opportunitiesand welcomeapplications fromall sections of the community. Our commitment to inclusion is reflected inour accreditations:Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award.Reasonable adjustments will be provided to candidates as needed. We welcome a conversation about flexibility and any other questions you may have. Pleasedonthesitate to call:Bradley Williams Phone- or email: delighted to help. Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so pleasesubmityour application as soon as possible. Person Specification Education & Qualifications NVQ Level 3 or Equivalent qualification or experience Experience Advanced IT Skills - Word, Excel and to be able to use and update a range of systems Working effectively as part of a team (immediate and wider team) Experience of working in a customer care environment Experience undertaking a full range of administrative duties, including minute-taking Supervisory or team leading experience Skills & Abilities Able to prioritise workload Ability to communicate effectively with internal and external stakeholders Excellent interpersonal and communication skills including verbal reasoning, presentation, influencing & persuasion skills Ability to use a practical problem solving approach in everyday situations Ability to work effectively in a team and to work unsupervised and on own initiative, managing own workload Ability to work flexibly as required, with the ability to travel independently between locations to fulfil the requirements of the post / Full Driving Licence Good command of the English language Good time management & organisational skills Empathy with patients & visitors Reliable and punctual Enthusiastic and driven Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Berkshire Healthcare Foundation Trust Address UoR Erlegh House - Soft FM , Erlegh House UoR Erlegh House - Soft FM , Erlegh House
Apr 11, 2026
Full time
We are seeking a professional and welcoming Specialist Services Receptionist to join the Facilities Team at Erlegh House. This is a key front-of-house role providing an efficient reception service and acting as the first point of contact for patients, visitors, contractors and staff. You will ensure the smooth day-to-day running of reception, support administrative processes across the site, and contribute to a safe, organised and responsive environment aligned with Trust policies and values. Main duties of the job Provide a professional meet-and-greet service for patients,visitorsand contractors Manage the main reception desk and ensure consistent service delivery Create,issueandmaintainsite access cards and access control systems Provide administrative support including data recording and document management Respond to telephone,intercomand email enquiries appropriately Support meeting and event coordination including room bookings andlogistics Maintain effective communication across site teams and services Act as Fire Warden in emergency situations Report faults, risks,incidentsand health & safety concerns in line with Trust procedures About us Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish. Our values at Berkshire Healthcare are: Caring for and about you is our top priority Committed to providing good quality, safe services Working Together with you to develop innovative solutions Your wellbeing is important to us. Some of the benefits of working for us include: Flexible working options to support work-life balance 27 days' annual leave rising with service + opportunity to buy and sell Excellent learning and career development opportunities 'Cycle to Work' and car leasing scheme including electric vehicles Access to a range of wellbeing tools and services Discounts at hundreds of popular retailers and restaurants Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality Generous maternity, paternity, adoption and special leave Free parking across Trust sites Job responsibilities The must haves for this role: Enthusiastic and driven Basic knowledge of administration Experience of working in a customer care environment Empathy with patients & visitors For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet thecriteria in theperson specificationand write about thispoint-by-pointin your supporting statementfor the best chance of being shortlisted. Werecommitted to equal opportunitiesand welcomeapplications fromall sections of the community. Our commitment to inclusion is reflected inour accreditations:Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award.Reasonable adjustments will be provided to candidates as needed. We welcome a conversation about flexibility and any other questions you may have. Pleasedonthesitate to call:Bradley Williams Phone- or email: delighted to help. Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so pleasesubmityour application as soon as possible. Person Specification Education & Qualifications NVQ Level 3 or Equivalent qualification or experience Experience Advanced IT Skills - Word, Excel and to be able to use and update a range of systems Working effectively as part of a team (immediate and wider team) Experience of working in a customer care environment Experience undertaking a full range of administrative duties, including minute-taking Supervisory or team leading experience Skills & Abilities Able to prioritise workload Ability to communicate effectively with internal and external stakeholders Excellent interpersonal and communication skills including verbal reasoning, presentation, influencing & persuasion skills Ability to use a practical problem solving approach in everyday situations Ability to work effectively in a team and to work unsupervised and on own initiative, managing own workload Ability to work flexibly as required, with the ability to travel independently between locations to fulfil the requirements of the post / Full Driving Licence Good command of the English language Good time management & organisational skills Empathy with patients & visitors Reliable and punctual Enthusiastic and driven Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Berkshire Healthcare Foundation Trust Address UoR Erlegh House - Soft FM , Erlegh House UoR Erlegh House - Soft FM , Erlegh House
