Job Title: Team Leader Department: TBC Management Responsibility Travel Required : N/A Reports to : ACCM Location: Work at Home Contract Type: Permanent Grade: TL (Grade TBC) The Role: You will be responsible for leading, coaching, developing and mentoring a team of Customer Service Agents, enabling them to succeed against qualitative and quantitative targets, whilst ensuring full compliance to all business and client rules and procedures. The successful candidate will be naturally results orientated with exceptional problem-solving skills. You will be expected to create a focused environment with a motivational culture to enable your team to develop and maximise their full potential. Role overview Managing a team of Customer Service Specialists, you will do this by ensuring a positive, productive and engaging team culture, through your ability to lead, inspire, motivate, coach and manage your people to deliver exceptional levels of quality whilst meeting all relevant operational and business targets. Through your leadership you will create a customer centric culture, ensuring that all team activities are focused on the effective delivery to the end customer and high levels of customer satisfaction: Coach and support team members through regular 1:1s and reviews to encourage people to realise their potential and to own and achieve their performance, quality and customer outcomes consistently Maintain effective control of all aspects of people management processes including: absence management, 121's, disciplinary, capability & grievance procedures, employee relations, performance management and all other employment related issues ensuring they are managed in line with policy frameworks Become a knowledge expert in terms of the client's products and services, full training provided Proactively participate in and drive engagement initiatives within the wider TP team. Create a highly engaging, inclusive, positive and fun work experience for your team. The Ideal Candidate Proven people management skills with the ability to lead and motivate a team and act as a role model, driving performance at both group and individual level Demonstrable experience of managing multiple workflows to a set of targeted KPI's and quality management Confident in a variety of people management processes, such as absence management, 121's, performance management and other employment related tasks Passion for working as part of a team, with the communication and interpersonal skills to engage and motivate your team Used to working in a high volume, fast paced environment and proven ability to multi-task a number of sometimes conflicting priorities via good time management, decision making and organisation skills Customer Service focused and able to manage relationships with stakeholders Consider risk implications in decision making through a good understanding of business activity, opportunity and threats Excellent written and verbal communication skills with an eye for detail, spelling and accuracy Background Check Requirements: Criminal Record Check Credit Check 3 years referencing history
May 02, 2026
Full time
Job Title: Team Leader Department: TBC Management Responsibility Travel Required : N/A Reports to : ACCM Location: Work at Home Contract Type: Permanent Grade: TL (Grade TBC) The Role: You will be responsible for leading, coaching, developing and mentoring a team of Customer Service Agents, enabling them to succeed against qualitative and quantitative targets, whilst ensuring full compliance to all business and client rules and procedures. The successful candidate will be naturally results orientated with exceptional problem-solving skills. You will be expected to create a focused environment with a motivational culture to enable your team to develop and maximise their full potential. Role overview Managing a team of Customer Service Specialists, you will do this by ensuring a positive, productive and engaging team culture, through your ability to lead, inspire, motivate, coach and manage your people to deliver exceptional levels of quality whilst meeting all relevant operational and business targets. Through your leadership you will create a customer centric culture, ensuring that all team activities are focused on the effective delivery to the end customer and high levels of customer satisfaction: Coach and support team members through regular 1:1s and reviews to encourage people to realise their potential and to own and achieve their performance, quality and customer outcomes consistently Maintain effective control of all aspects of people management processes including: absence management, 121's, disciplinary, capability & grievance procedures, employee relations, performance management and all other employment related issues ensuring they are managed in line with policy frameworks Become a knowledge expert in terms of the client's products and services, full training provided Proactively participate in and drive engagement initiatives within the wider TP team. Create a highly engaging, inclusive, positive and fun work experience for your team. The Ideal Candidate Proven people management skills with the ability to lead and motivate a team and act as a role model, driving performance at both group and individual level Demonstrable experience of managing multiple workflows to a set of targeted KPI's and quality management Confident in a variety of people management processes, such as absence management, 121's, performance management and other employment related tasks Passion for working as part of a team, with the communication and interpersonal skills to engage and motivate your team Used to working in a high volume, fast paced environment and proven ability to multi-task a number of sometimes conflicting priorities via good time management, decision making and organisation skills Customer Service focused and able to manage relationships with stakeholders Consider risk implications in decision making through a good understanding of business activity, opportunity and threats Excellent written and verbal communication skills with an eye for detail, spelling and accuracy Background Check Requirements: Criminal Record Check Credit Check 3 years referencing history
Job Title: DV Cleared Technical Programme Manager Location: Basingstoke Fully on-site Rate: Up to 700/day Duration: Initial six-month contract Must be willing and eligible to go through DV Clearance Our client is dedicated to making the world more sustainable through innovation and trust-building. We're hiring a DV Cleared Technical Programme Manager to lead critical programmes supporting UK national security and defence. This role involves managing complex, high-regulation projects within a dynamic environment, ensuring delivery excellence and stakeholder confidence. What you'll be doing: Lead multi-disciplinary teams across partners, subcontractors, and internal units using Agile, Scrum, Kanban, SAFe, and Waterfall methods. Maintain robust governance, risk management, and assurance aligned with defence standards (JSPs, ISO27001, GDS). Manage programme finances, schedules, and dependencies, providing transparent reporting to leadership and clients. Build trusted relationships with customers, suppliers, and partners, fostering collaboration and shared accountability. Drive continuous improvement by capturing lessons learned and contributing to wider delivery maturity initiatives. Ensure compliance with export controls, accreditation regimes, and security standards. What you'll bring: Extensive experience leading complex programmes in defence, national security, or highly regulated environments. Strong knowledge of Agile and hybrid delivery frameworks. Proven ability to manage multi-disciplinary teams and stakeholder engagement at senior levels. Familiarity with defence and government governance frameworks (MOD, GDS, ISO, NIST). Experience supporting bids, transition planning, and risk management. Professional certifications such as MSP, PMI-ACP, PRINCE2, ITIL, or Agile frameworks. Join a team committed to impactful work in a collaborative, innovative environment. If you hold the necessary clearance and are ready to make a difference, we want to hear from you. Apply now to be part of this vital programme supporting UK security and innovation.
May 02, 2026
Contractor
Job Title: DV Cleared Technical Programme Manager Location: Basingstoke Fully on-site Rate: Up to 700/day Duration: Initial six-month contract Must be willing and eligible to go through DV Clearance Our client is dedicated to making the world more sustainable through innovation and trust-building. We're hiring a DV Cleared Technical Programme Manager to lead critical programmes supporting UK national security and defence. This role involves managing complex, high-regulation projects within a dynamic environment, ensuring delivery excellence and stakeholder confidence. What you'll be doing: Lead multi-disciplinary teams across partners, subcontractors, and internal units using Agile, Scrum, Kanban, SAFe, and Waterfall methods. Maintain robust governance, risk management, and assurance aligned with defence standards (JSPs, ISO27001, GDS). Manage programme finances, schedules, and dependencies, providing transparent reporting to leadership and clients. Build trusted relationships with customers, suppliers, and partners, fostering collaboration and shared accountability. Drive continuous improvement by capturing lessons learned and contributing to wider delivery maturity initiatives. Ensure compliance with export controls, accreditation regimes, and security standards. What you'll bring: Extensive experience leading complex programmes in defence, national security, or highly regulated environments. Strong knowledge of Agile and hybrid delivery frameworks. Proven ability to manage multi-disciplinary teams and stakeholder engagement at senior levels. Familiarity with defence and government governance frameworks (MOD, GDS, ISO, NIST). Experience supporting bids, transition planning, and risk management. Professional certifications such as MSP, PMI-ACP, PRINCE2, ITIL, or Agile frameworks. Join a team committed to impactful work in a collaborative, innovative environment. If you hold the necessary clearance and are ready to make a difference, we want to hear from you. Apply now to be part of this vital programme supporting UK security and innovation.
Are you seeking an opportunity to make an immediate impact in a rewarding environment? We're seeking clinicians to join our friendly multidisciplinary team and contribute to vital Autism Assessments on a contract basis . Job Title: ADHD Assessor Location: London Day rate: £45,000 - £65,000 DOE Hours: To be agreed - Variable hours and flexible working available Contract: Permanent About Momenta Connect Momenta Connect is a renowned multidisciplinary hub, with a 15-year legacy of delivering exceptional care to children, young people, and families, both across the UK & internationally. Our success is built on a foundation of growth, collaboration, diversity, and care, which underpins every aspect of our therapeutic and assessment services. We work in close partnership with families, schools and Local Authorities, developing tailored packages of support that create meaningful, lasting outcomes. As part of the Outcomes First Group, a recognised leader in exceptional education, our partnership helps young people overcome educational barriers, engage with their learning, and embrace their unique strengths to find their path. With Momenta Connect entering a significant phase of growth, now is an exciting time for new employees to join and develop professionally. For more information about the Momenta Connect, please visit our website: Momenta Connect About the role We are inviting applications for the position of ADHD Assessor. This role involves providing high-quality diagnostic assessment services for a diverse client group of children and young people aged 6-18 years. Clients are sourced through various channels, including GP "right to choose" referrals, NHS and national service contracts, school commissions, and private clients. The main duties include conducting thorough, evidence-based diagnostic assessments using tools like the Young DIVA and other clinically valid procedures to make diagnoses based on formal criteria such as the DSM-5 and ICD-11, while remaining sensitive to individual differences, such as gender presentation. A key responsibility is working collaboratively with children, young people, and their families throughout the process to produce high-quality, formal clinical reports that outline a neurodevelopmental strength and needs profile, provide a clear diagnosis, and offer individual recommendations for meeting identified needs. The successful candidate will work closely with clinical colleagues, participate in multi-disciplinary discussions to reach agreement on diagnostic outcomes, maintain accurate and up-to-date client records, attend relevant clinical practice meetings, and support the triaging of new referrals to ensure appropriate onward action and risk identification. Essential Criteria: Active HCPC, NMC, or GMC (or relevant professional body) registration. CPD-accredited training in ADHD and experience in the delivery of ADHD assessments. Proficiency in the use of DSM-5 and other diagnostic tools relevant to ADHD and Autism (Autism not essential). Experience conducting neurodevelopmental assessments, with a focus on ADHD and Autism (Autism not essential). Strong verbal and written communication skills, including the ability to prepare comprehensive reports using neuro-affirming language, formatting and clear communication that is accessible to the client. Experience in reviewing and triaging clinical information to make decisions. about allocation for assessment in terms of assessment components and professionals required. Whilst not essential, familiarity with conducting online assessments, as well as face-to-face, would be an advantage. For more information about this role please refer to the Job Description. At Momenta Connect, we are committed to the safeguarding and promoting the welfare of people. All successful applicants will be subject to a fully enhanced DBS. Job ref: 301984
May 02, 2026
Full time
Are you seeking an opportunity to make an immediate impact in a rewarding environment? We're seeking clinicians to join our friendly multidisciplinary team and contribute to vital Autism Assessments on a contract basis . Job Title: ADHD Assessor Location: London Day rate: £45,000 - £65,000 DOE Hours: To be agreed - Variable hours and flexible working available Contract: Permanent About Momenta Connect Momenta Connect is a renowned multidisciplinary hub, with a 15-year legacy of delivering exceptional care to children, young people, and families, both across the UK & internationally. Our success is built on a foundation of growth, collaboration, diversity, and care, which underpins every aspect of our therapeutic and assessment services. We work in close partnership with families, schools and Local Authorities, developing tailored packages of support that create meaningful, lasting outcomes. As part of the Outcomes First Group, a recognised leader in exceptional education, our partnership helps young people overcome educational barriers, engage with their learning, and embrace their unique strengths to find their path. With Momenta Connect entering a significant phase of growth, now is an exciting time for new employees to join and develop professionally. For more information about the Momenta Connect, please visit our website: Momenta Connect About the role We are inviting applications for the position of ADHD Assessor. This role involves providing high-quality diagnostic assessment services for a diverse client group of children and young people aged 6-18 years. Clients are sourced through various channels, including GP "right to choose" referrals, NHS and national service contracts, school commissions, and private clients. The main duties include conducting thorough, evidence-based diagnostic assessments using tools like the Young DIVA and other clinically valid procedures to make diagnoses based on formal criteria such as the DSM-5 and ICD-11, while remaining sensitive to individual differences, such as gender presentation. A key responsibility is working collaboratively with children, young people, and their families throughout the process to produce high-quality, formal clinical reports that outline a neurodevelopmental strength and needs profile, provide a clear diagnosis, and offer individual recommendations for meeting identified needs. The successful candidate will work closely with clinical colleagues, participate in multi-disciplinary discussions to reach agreement on diagnostic outcomes, maintain accurate and up-to-date client records, attend relevant clinical practice meetings, and support the triaging of new referrals to ensure appropriate onward action and risk identification. Essential Criteria: Active HCPC, NMC, or GMC (or relevant professional body) registration. CPD-accredited training in ADHD and experience in the delivery of ADHD assessments. Proficiency in the use of DSM-5 and other diagnostic tools relevant to ADHD and Autism (Autism not essential). Experience conducting neurodevelopmental assessments, with a focus on ADHD and Autism (Autism not essential). Strong verbal and written communication skills, including the ability to prepare comprehensive reports using neuro-affirming language, formatting and clear communication that is accessible to the client. Experience in reviewing and triaging clinical information to make decisions. about allocation for assessment in terms of assessment components and professionals required. Whilst not essential, familiarity with conducting online assessments, as well as face-to-face, would be an advantage. For more information about this role please refer to the Job Description. At Momenta Connect, we are committed to the safeguarding and promoting the welfare of people. All successful applicants will be subject to a fully enhanced DBS. Job ref: 301984
Job Title: SHE Advisor Location: Govan, Onsite - 5 days a week Mon- Thurs 07.30 -16.00 Fri - 07.30-12.30 We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Up to £42,000 dependent on skills and experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: As a SHE Advisor for Naval Ships, you will lead the hands on delivery of Safety, Health and Environmental practices across complex shipbuilding and support programmes. Working closely with diverse project teams, contractors and operational staff, you will implement SHE plans, provide assurance and act as a trusted, inclusive advisor. You will offer visible, leadership throughout the build, helping ensure all activities are carried out safely and responsibly. Your work directly protects people, assets and programme milestones, enabling Naval Ship projects to be delivered safely, compliantly and efficiently. Core duties: Ensure you provide clear, competent and inclusive SHE advice to leaders to support effective risk management This role will require you to contribute to innovative SHE improvement programmes that strengthen risk controls and drive positive change You will deliver assurance activities that confirm compliance with legal requirements and SHE Management Systems Work collaboratively with project teams and contractors to embed safe, sustainable working practices Essential Skills: Hold a QCF/NQF Level 3 or higher SHE qualification, such as NEBOSH General or an equivalent accredited certification Demonstrate considerable influencing skills to help operationalise, integrate and deliver processes, projects and organisational change Use clear, inclusive communication and collaboration to embed effective SHE practices across diverse teams and environments SHE Operational Delivery: As SHE Advisor for the Naval Ships SHE Operational Delivery Team, you'll play a key role in the delivery of Safety, Health and Environmental standards across complex shipbuilding programmes-driving SHE plans, managing risk and providing visible leadership through build, integration, test and trials. The role protects people, assets and programme milestones, ensuring safe and compliant delivery. You'll join a skilled, collaborative SHE community supporting some of the UK's most critical naval projects alongside engineers and project teams. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 5th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
May 02, 2026
Full time
Job Title: SHE Advisor Location: Govan, Onsite - 5 days a week Mon- Thurs 07.30 -16.00 Fri - 07.30-12.30 We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Up to £42,000 dependent on skills and experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: As a SHE Advisor for Naval Ships, you will lead the hands on delivery of Safety, Health and Environmental practices across complex shipbuilding and support programmes. Working closely with diverse project teams, contractors and operational staff, you will implement SHE plans, provide assurance and act as a trusted, inclusive advisor. You will offer visible, leadership throughout the build, helping ensure all activities are carried out safely and responsibly. Your work directly protects people, assets and programme milestones, enabling Naval Ship projects to be delivered safely, compliantly and efficiently. Core duties: Ensure you provide clear, competent and inclusive SHE advice to leaders to support effective risk management This role will require you to contribute to innovative SHE improvement programmes that strengthen risk controls and drive positive change You will deliver assurance activities that confirm compliance with legal requirements and SHE Management Systems Work collaboratively with project teams and contractors to embed safe, sustainable working practices Essential Skills: Hold a QCF/NQF Level 3 or higher SHE qualification, such as NEBOSH General or an equivalent accredited certification Demonstrate considerable influencing skills to help operationalise, integrate and deliver processes, projects and organisational change Use clear, inclusive communication and collaboration to embed effective SHE practices across diverse teams and environments SHE Operational Delivery: As SHE Advisor for the Naval Ships SHE Operational Delivery Team, you'll play a key role in the delivery of Safety, Health and Environmental standards across complex shipbuilding programmes-driving SHE plans, managing risk and providing visible leadership through build, integration, test and trials. The role protects people, assets and programme milestones, ensuring safe and compliant delivery. You'll join a skilled, collaborative SHE community supporting some of the UK's most critical naval projects alongside engineers and project teams. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 5th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Ergonomist Broughton (Full Time On Site) Contract Role (Ending 31/12/26) Inside IR35 Belcan are currently working with one of the leaders in the Aviation industry and are supporting them in their search for an Ergonomist. The Ergonomics team is based in Broughton, and is a small team but is extremely influential within the manufacturing engineering department. It also has close working relationships with operations, design engineering and health & safety across the Plant for all variants of the commercial aircraft. The team focuses on optimising human working conditions and the overall system performance for both existing and new manufacturing tooling and processes. Responsibilities Influence product development in line with 'design for manufacture' principles Develop and drive strategic plans for ergonomic risk reduction interventions Identifying work related ergonomic risk factors at the workplace and propose solutions to mitigate risks Anticipation of risk, application of theory, principles, data and methods to enable design that will optimise human health and overall production system efficiency Application of national laws, Regulations and standards related to Human Factors and Ergonomics Support Human factor improvement projects with different stakeholders (Quality,H&S, design, prod, manufacturing engineering.) Defining how to integrate a User-Centered Design process, with an HOF systemic and systematic analysis Successful candidates will be able to demonstrate the following; Innovative mindset with creativity & strong analytical skills Self-motivated in managing personal time, goals and objectives Able to work autonomously, recognising when support is required and seeking advice when necessary. Arguing/influencing capacity in an" engineers" environment to defend end user's requirement modifications when needed Within this role your main tasks will include: Support building ergonomics action plans, suited to the industrial strategy and future evolutions, and validated it with the senior leaders Contribute to definition of specifications, call for tenders, and subcontractor piloting in the frame of Ergonomics related outsourced work packages on the specific site. Ensure with jigs and machine suppliers that ergonomics is considered. Develop solutions for risk and hazard reduction using a technical, organisational and a training approach Monitor international regulatory and scientific development for deployment and guidance. Ensure Ergonomics Tactical Implementation plan for the location is in place and maintained up to date. Ensure effective communication with the local Health and Safety representatives on Ergonomic associated matters. Required skills Educated to degree (or higher) level in Ergonomics/Human Factors (delivered by an accredited CIEHF higher education body) Accredited to (or demonstrated working towards) Registered Membership of the Chartered Institute of Ergonomics and Human Factors (CIEHF) or equivalent Knowledge education: Physiology (including work analysis, knowledge on human cognitive behaviours) Cognitive sciences and applied psychology as cognitive processes (cognitive workload, reasoning, learning, human error, work analysis) Good background on human factor sciences, work physiology, biomechanics, cognition. Experience in identifying ergonomics risk factors in the workplace (e.g. process, workflow, work organisation); proposing risk mitigation solutions to management Experience of all aspects of ergonomics including assessment of working methods, applicable standards, risk ratings, assessment tools, technical report writing and development of technical solutions. Experience in anticipating risk (e.g. new designs & processes) This vacancy is being advertised by Belcan
May 01, 2026
Contractor
Ergonomist Broughton (Full Time On Site) Contract Role (Ending 31/12/26) Inside IR35 Belcan are currently working with one of the leaders in the Aviation industry and are supporting them in their search for an Ergonomist. The Ergonomics team is based in Broughton, and is a small team but is extremely influential within the manufacturing engineering department. It also has close working relationships with operations, design engineering and health & safety across the Plant for all variants of the commercial aircraft. The team focuses on optimising human working conditions and the overall system performance for both existing and new manufacturing tooling and processes. Responsibilities Influence product development in line with 'design for manufacture' principles Develop and drive strategic plans for ergonomic risk reduction interventions Identifying work related ergonomic risk factors at the workplace and propose solutions to mitigate risks Anticipation of risk, application of theory, principles, data and methods to enable design that will optimise human health and overall production system efficiency Application of national laws, Regulations and standards related to Human Factors and Ergonomics Support Human factor improvement projects with different stakeholders (Quality,H&S, design, prod, manufacturing engineering.) Defining how to integrate a User-Centered Design process, with an HOF systemic and systematic analysis Successful candidates will be able to demonstrate the following; Innovative mindset with creativity & strong analytical skills Self-motivated in managing personal time, goals and objectives Able to work autonomously, recognising when support is required and seeking advice when necessary. Arguing/influencing capacity in an" engineers" environment to defend end user's requirement modifications when needed Within this role your main tasks will include: Support building ergonomics action plans, suited to the industrial strategy and future evolutions, and validated it with the senior leaders Contribute to definition of specifications, call for tenders, and subcontractor piloting in the frame of Ergonomics related outsourced work packages on the specific site. Ensure with jigs and machine suppliers that ergonomics is considered. Develop solutions for risk and hazard reduction using a technical, organisational and a training approach Monitor international regulatory and scientific development for deployment and guidance. Ensure Ergonomics Tactical Implementation plan for the location is in place and maintained up to date. Ensure effective communication with the local Health and Safety representatives on Ergonomic associated matters. Required skills Educated to degree (or higher) level in Ergonomics/Human Factors (delivered by an accredited CIEHF higher education body) Accredited to (or demonstrated working towards) Registered Membership of the Chartered Institute of Ergonomics and Human Factors (CIEHF) or equivalent Knowledge education: Physiology (including work analysis, knowledge on human cognitive behaviours) Cognitive sciences and applied psychology as cognitive processes (cognitive workload, reasoning, learning, human error, work analysis) Good background on human factor sciences, work physiology, biomechanics, cognition. Experience in identifying ergonomics risk factors in the workplace (e.g. process, workflow, work organisation); proposing risk mitigation solutions to management Experience of all aspects of ergonomics including assessment of working methods, applicable standards, risk ratings, assessment tools, technical report writing and development of technical solutions. Experience in anticipating risk (e.g. new designs & processes) This vacancy is being advertised by Belcan
Job Title: SHE Advisor Location: Govan, Onsite - 5 days a week Mon- Thurs 07.30 -16.00 Fri - 07.30-12.30 We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Up to £42,000 dependent on skills and experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: As a SHE Advisor for Naval Ships, you will lead the hands on delivery of Safety, Health and Environmental practices across complex shipbuilding and support programmes. Working closely with diverse project teams, contractors and operational staff, you will implement SHE plans, provide assurance and act as a trusted, inclusive advisor. You will offer visible, leadership throughout the build, helping ensure all activities are carried out safely and responsibly. Your work directly protects people, assets and programme milestones, enabling Naval Ship projects to be delivered safely, compliantly and efficiently. Core duties: Ensure you provide clear, competent and inclusive SHE advice to leaders to support effective risk management This role will require you to contribute to innovative SHE improvement programmes that strengthen risk controls and drive positive change You will deliver assurance activities that confirm compliance with legal requirements and SHE Management Systems Work collaboratively with project teams and contractors to embed safe, sustainable working practices Essential Skills: Hold a QCF/NQF Level 3 or higher SHE qualification, such as NEBOSH General or an equivalent accredited certification Demonstrate considerable influencing skills to help operationalise, integrate and deliver processes, projects and organisational change Use clear, inclusive communication and collaboration to embed effective SHE practices across diverse teams and environments SHE Operational Delivery: As SHE Advisor for the Naval Ships SHE Operational Delivery Team, you'll play a key role in the delivery of Safety, Health and Environmental standards across complex shipbuilding programmes-driving SHE plans, managing risk and providing visible leadership through build, integration, test and trials. The role protects people, assets and programme milestones, ensuring safe and compliant delivery. You'll join a skilled, collaborative SHE community supporting some of the UK's most critical naval projects alongside engineers and project teams. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 5th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
May 01, 2026
Full time
Job Title: SHE Advisor Location: Govan, Onsite - 5 days a week Mon- Thurs 07.30 -16.00 Fri - 07.30-12.30 We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Up to £42,000 dependent on skills and experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: As a SHE Advisor for Naval Ships, you will lead the hands on delivery of Safety, Health and Environmental practices across complex shipbuilding and support programmes. Working closely with diverse project teams, contractors and operational staff, you will implement SHE plans, provide assurance and act as a trusted, inclusive advisor. You will offer visible, leadership throughout the build, helping ensure all activities are carried out safely and responsibly. Your work directly protects people, assets and programme milestones, enabling Naval Ship projects to be delivered safely, compliantly and efficiently. Core duties: Ensure you provide clear, competent and inclusive SHE advice to leaders to support effective risk management This role will require you to contribute to innovative SHE improvement programmes that strengthen risk controls and drive positive change You will deliver assurance activities that confirm compliance with legal requirements and SHE Management Systems Work collaboratively with project teams and contractors to embed safe, sustainable working practices Essential Skills: Hold a QCF/NQF Level 3 or higher SHE qualification, such as NEBOSH General or an equivalent accredited certification Demonstrate considerable influencing skills to help operationalise, integrate and deliver processes, projects and organisational change Use clear, inclusive communication and collaboration to embed effective SHE practices across diverse teams and environments SHE Operational Delivery: As SHE Advisor for the Naval Ships SHE Operational Delivery Team, you'll play a key role in the delivery of Safety, Health and Environmental standards across complex shipbuilding programmes-driving SHE plans, managing risk and providing visible leadership through build, integration, test and trials. The role protects people, assets and programme milestones, ensuring safe and compliant delivery. You'll join a skilled, collaborative SHE community supporting some of the UK's most critical naval projects alongside engineers and project teams. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 5th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Job Title: SHE Advisor Location: Govan, Onsite - 5 days a week Mon- Thurs 07.30 -16.00 Fri - 07.30-12.30 We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Up to £42,000 dependent on skills and experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: As a SHE Advisor for Naval Ships, you will lead the hands on delivery of Safety, Health and Environmental practices across complex shipbuilding and support programmes. Working closely with diverse project teams, contractors and operational staff, you will implement SHE plans, provide assurance and act as a trusted, inclusive advisor. You will offer visible, leadership throughout the build, helping ensure all activities are carried out safely and responsibly. Your work directly protects people, assets and programme milestones, enabling Naval Ship projects to be delivered safely, compliantly and efficiently. Core duties: Ensure you provide clear, competent and inclusive SHE advice to leaders to support effective risk management This role will require you to contribute to innovative SHE improvement programmes that strengthen risk controls and drive positive change You will deliver assurance activities that confirm compliance with legal requirements and SHE Management Systems Work collaboratively with project teams and contractors to embed safe, sustainable working practices Essential Skills: Hold a QCF/NQF Level 3 or higher SHE qualification, such as NEBOSH General or an equivalent accredited certification Demonstrate considerable influencing skills to help operationalise, integrate and deliver processes, projects and organisational change Use clear, inclusive communication and collaboration to embed effective SHE practices across diverse teams and environments SHE Operational Delivery: As SHE Advisor for the Naval Ships SHE Operational Delivery Team, you'll play a key role in the delivery of Safety, Health and Environmental standards across complex shipbuilding programmes-driving SHE plans, managing risk and providing visible leadership through build, integration, test and trials. The role protects people, assets and programme milestones, ensuring safe and compliant delivery. You'll join a skilled, collaborative SHE community supporting some of the UK's most critical naval projects alongside engineers and project teams. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 5th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
May 01, 2026
Full time
Job Title: SHE Advisor Location: Govan, Onsite - 5 days a week Mon- Thurs 07.30 -16.00 Fri - 07.30-12.30 We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Up to £42,000 dependent on skills and experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: As a SHE Advisor for Naval Ships, you will lead the hands on delivery of Safety, Health and Environmental practices across complex shipbuilding and support programmes. Working closely with diverse project teams, contractors and operational staff, you will implement SHE plans, provide assurance and act as a trusted, inclusive advisor. You will offer visible, leadership throughout the build, helping ensure all activities are carried out safely and responsibly. Your work directly protects people, assets and programme milestones, enabling Naval Ship projects to be delivered safely, compliantly and efficiently. Core duties: Ensure you provide clear, competent and inclusive SHE advice to leaders to support effective risk management This role will require you to contribute to innovative SHE improvement programmes that strengthen risk controls and drive positive change You will deliver assurance activities that confirm compliance with legal requirements and SHE Management Systems Work collaboratively with project teams and contractors to embed safe, sustainable working practices Essential Skills: Hold a QCF/NQF Level 3 or higher SHE qualification, such as NEBOSH General or an equivalent accredited certification Demonstrate considerable influencing skills to help operationalise, integrate and deliver processes, projects and organisational change Use clear, inclusive communication and collaboration to embed effective SHE practices across diverse teams and environments SHE Operational Delivery: As SHE Advisor for the Naval Ships SHE Operational Delivery Team, you'll play a key role in the delivery of Safety, Health and Environmental standards across complex shipbuilding programmes-driving SHE plans, managing risk and providing visible leadership through build, integration, test and trials. The role protects people, assets and programme milestones, ensuring safe and compliant delivery. You'll join a skilled, collaborative SHE community supporting some of the UK's most critical naval projects alongside engineers and project teams. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 5th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Are you seeking an opportunity to make an immediate impact in a rewarding environment? We're seeking clinicians to join our friendly multidisciplinary team and contribute to vital Autism Assessments on a contract basis . Job Title: ADHD Assessor Location: Epsom Day rate: £45,000 - £65,000 DOE Hours: To be agreed - Variable hours and flexible working available Contract: Permanent About Momenta Connect Momenta Connect is a renowned multidisciplinary hub, with a 15-year legacy of delivering exceptional care to children, young people, and families, both across the UK & internationally. Our success is built on a foundation of growth, collaboration, diversity, and care, which underpins every aspect of our therapeutic and assessment services. We work in close partnership with families, schools and Local Authorities, developing tailored packages of support that create meaningful, lasting outcomes. As part of the Outcomes First Group, a recognised leader in exceptional education, our partnership helps young people overcome educational barriers, engage with their learning, and embrace their unique strengths to find their path. With Momenta Connect entering a significant phase of growth, now is an exciting time for new employees to join and develop professionally. For more information about the Momenta Connect, please visit our website: Momenta Connect About the role We are inviting applications for the position of ADHD Assessor. This role involves providing high-quality diagnostic assessment services for a diverse client group of children and young people aged 6-18 years. Clients are sourced through various channels, including GP "right to choose" referrals, NHS and national service contracts, school commissions, and private clients. The main duties include conducting thorough, evidence-based diagnostic assessments using tools like the Young DIVA and other clinically valid procedures to make diagnoses based on formal criteria such as the DSM-5 and ICD-11, while remaining sensitive to individual differences, such as gender presentation. A key responsibility is working collaboratively with children, young people, and their families throughout the process to produce high-quality, formal clinical reports that outline a neurodevelopmental strength and needs profile, provide a clear diagnosis, and offer individual recommendations for meeting identified needs. The successful candidate will work closely with clinical colleagues, participate in multi-disciplinary discussions to reach agreement on diagnostic outcomes, maintain accurate and up-to-date client records, attend relevant clinical practice meetings, and support the triaging of new referrals to ensure appropriate onward action and risk identification. Essential Criteria: Active HCPC, NMC, or GMC (or relevant professional body) registration. CPD-accredited training in ADHD and experience in the delivery of ADHD assessments. Proficiency in the use of DSM-5 and other diagnostic tools relevant to ADHD and Autism (Autism not essential). Experience conducting neurodevelopmental assessments, with a focus on ADHD and Autism (Autism not essential). Strong verbal and written communication skills, including the ability to prepare comprehensive reports using neuro-affirming language, formatting and clear communication that is accessible to the client. Experience in reviewing and triaging clinical information to make decisions. about allocation for assessment in terms of assessment components and professionals required. Whilst not essential, familiarity with conducting online assessments, as well as face-to-face, would be an advantage. For more information about this role please refer to the Job Description. At Momenta Connect, we are committed to the safeguarding and promoting the welfare of people. All successful applicants will be subject to a fully enhanced DBS. Job ref: 301996
May 01, 2026
Full time
Are you seeking an opportunity to make an immediate impact in a rewarding environment? We're seeking clinicians to join our friendly multidisciplinary team and contribute to vital Autism Assessments on a contract basis . Job Title: ADHD Assessor Location: Epsom Day rate: £45,000 - £65,000 DOE Hours: To be agreed - Variable hours and flexible working available Contract: Permanent About Momenta Connect Momenta Connect is a renowned multidisciplinary hub, with a 15-year legacy of delivering exceptional care to children, young people, and families, both across the UK & internationally. Our success is built on a foundation of growth, collaboration, diversity, and care, which underpins every aspect of our therapeutic and assessment services. We work in close partnership with families, schools and Local Authorities, developing tailored packages of support that create meaningful, lasting outcomes. As part of the Outcomes First Group, a recognised leader in exceptional education, our partnership helps young people overcome educational barriers, engage with their learning, and embrace their unique strengths to find their path. With Momenta Connect entering a significant phase of growth, now is an exciting time for new employees to join and develop professionally. For more information about the Momenta Connect, please visit our website: Momenta Connect About the role We are inviting applications for the position of ADHD Assessor. This role involves providing high-quality diagnostic assessment services for a diverse client group of children and young people aged 6-18 years. Clients are sourced through various channels, including GP "right to choose" referrals, NHS and national service contracts, school commissions, and private clients. The main duties include conducting thorough, evidence-based diagnostic assessments using tools like the Young DIVA and other clinically valid procedures to make diagnoses based on formal criteria such as the DSM-5 and ICD-11, while remaining sensitive to individual differences, such as gender presentation. A key responsibility is working collaboratively with children, young people, and their families throughout the process to produce high-quality, formal clinical reports that outline a neurodevelopmental strength and needs profile, provide a clear diagnosis, and offer individual recommendations for meeting identified needs. The successful candidate will work closely with clinical colleagues, participate in multi-disciplinary discussions to reach agreement on diagnostic outcomes, maintain accurate and up-to-date client records, attend relevant clinical practice meetings, and support the triaging of new referrals to ensure appropriate onward action and risk identification. Essential Criteria: Active HCPC, NMC, or GMC (or relevant professional body) registration. CPD-accredited training in ADHD and experience in the delivery of ADHD assessments. Proficiency in the use of DSM-5 and other diagnostic tools relevant to ADHD and Autism (Autism not essential). Experience conducting neurodevelopmental assessments, with a focus on ADHD and Autism (Autism not essential). Strong verbal and written communication skills, including the ability to prepare comprehensive reports using neuro-affirming language, formatting and clear communication that is accessible to the client. Experience in reviewing and triaging clinical information to make decisions. about allocation for assessment in terms of assessment components and professionals required. Whilst not essential, familiarity with conducting online assessments, as well as face-to-face, would be an advantage. For more information about this role please refer to the Job Description. At Momenta Connect, we are committed to the safeguarding and promoting the welfare of people. All successful applicants will be subject to a fully enhanced DBS. Job ref: 301996
Job Title: SHE Advisor Location: Govan, Onsite - 5 days a week Mon- Thurs 07.30 -16.00 Fri - 07.30-12.30 We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Up to £42,000 dependent on skills and experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: As a SHE Advisor for Naval Ships, you will lead the hands on delivery of Safety, Health and Environmental practices across complex shipbuilding and support programmes. Working closely with diverse project teams, contractors and operational staff, you will implement SHE plans, provide assurance and act as a trusted, inclusive advisor. You will offer visible, leadership throughout the build, helping ensure all activities are carried out safely and responsibly. Your work directly protects people, assets and programme milestones, enabling Naval Ship projects to be delivered safely, compliantly and efficiently. Core duties: Ensure you provide clear, competent and inclusive SHE advice to leaders to support effective risk management This role will require you to contribute to innovative SHE improvement programmes that strengthen risk controls and drive positive change You will deliver assurance activities that confirm compliance with legal requirements and SHE Management Systems Work collaboratively with project teams and contractors to embed safe, sustainable working practices Essential Skills: Hold a QCF/NQF Level 3 or higher SHE qualification, such as NEBOSH General or an equivalent accredited certification Demonstrate considerable influencing skills to help operationalise, integrate and deliver processes, projects and organisational change Use clear, inclusive communication and collaboration to embed effective SHE practices across diverse teams and environments SHE Operational Delivery: As SHE Advisor for the Naval Ships SHE Operational Delivery Team, you'll play a key role in the delivery of Safety, Health and Environmental standards across complex shipbuilding programmes-driving SHE plans, managing risk and providing visible leadership through build, integration, test and trials. The role protects people, assets and programme milestones, ensuring safe and compliant delivery. You'll join a skilled, collaborative SHE community supporting some of the UK's most critical naval projects alongside engineers and project teams. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 5th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
May 01, 2026
Full time
Job Title: SHE Advisor Location: Govan, Onsite - 5 days a week Mon- Thurs 07.30 -16.00 Fri - 07.30-12.30 We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Up to £42,000 dependent on skills and experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: As a SHE Advisor for Naval Ships, you will lead the hands on delivery of Safety, Health and Environmental practices across complex shipbuilding and support programmes. Working closely with diverse project teams, contractors and operational staff, you will implement SHE plans, provide assurance and act as a trusted, inclusive advisor. You will offer visible, leadership throughout the build, helping ensure all activities are carried out safely and responsibly. Your work directly protects people, assets and programme milestones, enabling Naval Ship projects to be delivered safely, compliantly and efficiently. Core duties: Ensure you provide clear, competent and inclusive SHE advice to leaders to support effective risk management This role will require you to contribute to innovative SHE improvement programmes that strengthen risk controls and drive positive change You will deliver assurance activities that confirm compliance with legal requirements and SHE Management Systems Work collaboratively with project teams and contractors to embed safe, sustainable working practices Essential Skills: Hold a QCF/NQF Level 3 or higher SHE qualification, such as NEBOSH General or an equivalent accredited certification Demonstrate considerable influencing skills to help operationalise, integrate and deliver processes, projects and organisational change Use clear, inclusive communication and collaboration to embed effective SHE practices across diverse teams and environments SHE Operational Delivery: As SHE Advisor for the Naval Ships SHE Operational Delivery Team, you'll play a key role in the delivery of Safety, Health and Environmental standards across complex shipbuilding programmes-driving SHE plans, managing risk and providing visible leadership through build, integration, test and trials. The role protects people, assets and programme milestones, ensuring safe and compliant delivery. You'll join a skilled, collaborative SHE community supporting some of the UK's most critical naval projects alongside engineers and project teams. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 5th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Job Title: Team Leader Department: TBC Management Responsibility Travel Required : N/A Reports to : ACCM Location: Work at Home Contract Type: Permanent Grade: TL (Grade TBC) The Role: You will be responsible for leading, coaching, developing and mentoring a team of Customer Service Agents, enabling them to succeed against qualitative and quantitative targets, whilst ensuring full compliance to all business and client rules and procedures. The successful candidate will be naturally results orientated with exceptional problem-solving skills. You will be expected to create a focused environment with a motivational culture to enable your team to develop and maximise their full potential. Role overview Managing a team of Customer Service Specialists, you will do this by ensuring a positive, productive and engaging team culture, through your ability to lead, inspire, motivate, coach and manage your people to deliver exceptional levels of quality whilst meeting all relevant operational and business targets. Through your leadership you will create a customer centric culture, ensuring that all team activities are focused on the effective delivery to the end customer and high levels of customer satisfaction: Coach and support team members through regular 1:1s and reviews to encourage people to realise their potential and to own and achieve their performance, quality and customer outcomes consistently Maintain effective control of all aspects of people management processes including: absence management, 121's, disciplinary, capability & grievance procedures, employee relations, performance management and all other employment related issues ensuring they are managed in line with policy frameworks Become a knowledge expert in terms of the client's products and services, full training provided Proactively participate in and drive engagement initiatives within the wider TP team. Create a highly engaging, inclusive, positive and fun work experience for your team. The Ideal Candidate Proven people management skills with the ability to lead and motivate a team and act as a role model, driving performance at both group and individual level Demonstrable experience of managing multiple workflows to a set of targeted KPI's and quality management Confident in a variety of people management processes, such as absence management, 121's, performance management and other employment related tasks Passion for working as part of a team, with the communication and interpersonal skills to engage and motivate your team Used to working in a high volume, fast paced environment and proven ability to multi-task a number of sometimes conflicting priorities via good time management, decision making and organisation skills Customer Service focused and able to manage relationships with stakeholders Consider risk implications in decision making through a good understanding of business activity, opportunity and threats Excellent written and verbal communication skills with an eye for detail, spelling and accuracy Background Check Requirements: Criminal Record Check Credit Check 3 years referencing history
May 01, 2026
Full time
Job Title: Team Leader Department: TBC Management Responsibility Travel Required : N/A Reports to : ACCM Location: Work at Home Contract Type: Permanent Grade: TL (Grade TBC) The Role: You will be responsible for leading, coaching, developing and mentoring a team of Customer Service Agents, enabling them to succeed against qualitative and quantitative targets, whilst ensuring full compliance to all business and client rules and procedures. The successful candidate will be naturally results orientated with exceptional problem-solving skills. You will be expected to create a focused environment with a motivational culture to enable your team to develop and maximise their full potential. Role overview Managing a team of Customer Service Specialists, you will do this by ensuring a positive, productive and engaging team culture, through your ability to lead, inspire, motivate, coach and manage your people to deliver exceptional levels of quality whilst meeting all relevant operational and business targets. Through your leadership you will create a customer centric culture, ensuring that all team activities are focused on the effective delivery to the end customer and high levels of customer satisfaction: Coach and support team members through regular 1:1s and reviews to encourage people to realise their potential and to own and achieve their performance, quality and customer outcomes consistently Maintain effective control of all aspects of people management processes including: absence management, 121's, disciplinary, capability & grievance procedures, employee relations, performance management and all other employment related issues ensuring they are managed in line with policy frameworks Become a knowledge expert in terms of the client's products and services, full training provided Proactively participate in and drive engagement initiatives within the wider TP team. Create a highly engaging, inclusive, positive and fun work experience for your team. The Ideal Candidate Proven people management skills with the ability to lead and motivate a team and act as a role model, driving performance at both group and individual level Demonstrable experience of managing multiple workflows to a set of targeted KPI's and quality management Confident in a variety of people management processes, such as absence management, 121's, performance management and other employment related tasks Passion for working as part of a team, with the communication and interpersonal skills to engage and motivate your team Used to working in a high volume, fast paced environment and proven ability to multi-task a number of sometimes conflicting priorities via good time management, decision making and organisation skills Customer Service focused and able to manage relationships with stakeholders Consider risk implications in decision making through a good understanding of business activity, opportunity and threats Excellent written and verbal communication skills with an eye for detail, spelling and accuracy Background Check Requirements: Criminal Record Check Credit Check 3 years referencing history
Job Title: SHE Advisor Location: Govan, Onsite - 5 days a week Mon- Thurs 07.30 -16.00 Fri - 07.30-12.30 We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Up to £42,000 dependent on skills and experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: As a SHE Advisor for Naval Ships, you will lead the hands on delivery of Safety, Health and Environmental practices across complex shipbuilding and support programmes. Working closely with diverse project teams, contractors and operational staff, you will implement SHE plans, provide assurance and act as a trusted, inclusive advisor. You will offer visible, leadership throughout the build, helping ensure all activities are carried out safely and responsibly. Your work directly protects people, assets and programme milestones, enabling Naval Ship projects to be delivered safely, compliantly and efficiently. Core duties: Ensure you provide clear, competent and inclusive SHE advice to leaders to support effective risk management This role will require you to contribute to innovative SHE improvement programmes that strengthen risk controls and drive positive change You will deliver assurance activities that confirm compliance with legal requirements and SHE Management Systems Work collaboratively with project teams and contractors to embed safe, sustainable working practices Essential Skills: Hold a QCF/NQF Level 3 or higher SHE qualification, such as NEBOSH General or an equivalent accredited certification Demonstrate considerable influencing skills to help operationalise, integrate and deliver processes, projects and organisational change Use clear, inclusive communication and collaboration to embed effective SHE practices across diverse teams and environments SHE Operational Delivery: As SHE Advisor for the Naval Ships SHE Operational Delivery Team, you'll play a key role in the delivery of Safety, Health and Environmental standards across complex shipbuilding programmes-driving SHE plans, managing risk and providing visible leadership through build, integration, test and trials. The role protects people, assets and programme milestones, ensuring safe and compliant delivery. You'll join a skilled, collaborative SHE community supporting some of the UK's most critical naval projects alongside engineers and project teams. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 5th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
May 01, 2026
Full time
Job Title: SHE Advisor Location: Govan, Onsite - 5 days a week Mon- Thurs 07.30 -16.00 Fri - 07.30-12.30 We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Up to £42,000 dependent on skills and experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: As a SHE Advisor for Naval Ships, you will lead the hands on delivery of Safety, Health and Environmental practices across complex shipbuilding and support programmes. Working closely with diverse project teams, contractors and operational staff, you will implement SHE plans, provide assurance and act as a trusted, inclusive advisor. You will offer visible, leadership throughout the build, helping ensure all activities are carried out safely and responsibly. Your work directly protects people, assets and programme milestones, enabling Naval Ship projects to be delivered safely, compliantly and efficiently. Core duties: Ensure you provide clear, competent and inclusive SHE advice to leaders to support effective risk management This role will require you to contribute to innovative SHE improvement programmes that strengthen risk controls and drive positive change You will deliver assurance activities that confirm compliance with legal requirements and SHE Management Systems Work collaboratively with project teams and contractors to embed safe, sustainable working practices Essential Skills: Hold a QCF/NQF Level 3 or higher SHE qualification, such as NEBOSH General or an equivalent accredited certification Demonstrate considerable influencing skills to help operationalise, integrate and deliver processes, projects and organisational change Use clear, inclusive communication and collaboration to embed effective SHE practices across diverse teams and environments SHE Operational Delivery: As SHE Advisor for the Naval Ships SHE Operational Delivery Team, you'll play a key role in the delivery of Safety, Health and Environmental standards across complex shipbuilding programmes-driving SHE plans, managing risk and providing visible leadership through build, integration, test and trials. The role protects people, assets and programme milestones, ensuring safe and compliant delivery. You'll join a skilled, collaborative SHE community supporting some of the UK's most critical naval projects alongside engineers and project teams. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 5th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Job Title: Team Leader Department: TBC Management Responsibility Travel Required : N/A Reports to : ACCM Location: Work at Home Contract Type: Permanent Grade: TL (Grade TBC) The Role: You will be responsible for leading, coaching, developing and mentoring a team of Customer Service Agents, enabling them to succeed against qualitative and quantitative targets, whilst ensuring full compliance to all business and client rules and procedures. The successful candidate will be naturally results orientated with exceptional problem-solving skills. You will be expected to create a focused environment with a motivational culture to enable your team to develop and maximise their full potential. Role overview Managing a team of Customer Service Specialists, you will do this by ensuring a positive, productive and engaging team culture, through your ability to lead, inspire, motivate, coach and manage your people to deliver exceptional levels of quality whilst meeting all relevant operational and business targets. Through your leadership you will create a customer centric culture, ensuring that all team activities are focused on the effective delivery to the end customer and high levels of customer satisfaction: Coach and support team members through regular 1:1s and reviews to encourage people to realise their potential and to own and achieve their performance, quality and customer outcomes consistently Maintain effective control of all aspects of people management processes including: absence management, 121's, disciplinary, capability & grievance procedures, employee relations, performance management and all other employment related issues ensuring they are managed in line with policy frameworks Become a knowledge expert in terms of the client's products and services, full training provided Proactively participate in and drive engagement initiatives within the wider TP team. Create a highly engaging, inclusive, positive and fun work experience for your team. The Ideal Candidate Proven people management skills with the ability to lead and motivate a team and act as a role model, driving performance at both group and individual level Demonstrable experience of managing multiple workflows to a set of targeted KPI's and quality management Confident in a variety of people management processes, such as absence management, 121's, performance management and other employment related tasks Passion for working as part of a team, with the communication and interpersonal skills to engage and motivate your team Used to working in a high volume, fast paced environment and proven ability to multi-task a number of sometimes conflicting priorities via good time management, decision making and organisation skills Customer Service focused and able to manage relationships with stakeholders Consider risk implications in decision making through a good understanding of business activity, opportunity and threats Excellent written and verbal communication skills with an eye for detail, spelling and accuracy Background Check Requirements: Criminal Record Check Credit Check 3 years referencing history
May 01, 2026
Full time
Job Title: Team Leader Department: TBC Management Responsibility Travel Required : N/A Reports to : ACCM Location: Work at Home Contract Type: Permanent Grade: TL (Grade TBC) The Role: You will be responsible for leading, coaching, developing and mentoring a team of Customer Service Agents, enabling them to succeed against qualitative and quantitative targets, whilst ensuring full compliance to all business and client rules and procedures. The successful candidate will be naturally results orientated with exceptional problem-solving skills. You will be expected to create a focused environment with a motivational culture to enable your team to develop and maximise their full potential. Role overview Managing a team of Customer Service Specialists, you will do this by ensuring a positive, productive and engaging team culture, through your ability to lead, inspire, motivate, coach and manage your people to deliver exceptional levels of quality whilst meeting all relevant operational and business targets. Through your leadership you will create a customer centric culture, ensuring that all team activities are focused on the effective delivery to the end customer and high levels of customer satisfaction: Coach and support team members through regular 1:1s and reviews to encourage people to realise their potential and to own and achieve their performance, quality and customer outcomes consistently Maintain effective control of all aspects of people management processes including: absence management, 121's, disciplinary, capability & grievance procedures, employee relations, performance management and all other employment related issues ensuring they are managed in line with policy frameworks Become a knowledge expert in terms of the client's products and services, full training provided Proactively participate in and drive engagement initiatives within the wider TP team. Create a highly engaging, inclusive, positive and fun work experience for your team. The Ideal Candidate Proven people management skills with the ability to lead and motivate a team and act as a role model, driving performance at both group and individual level Demonstrable experience of managing multiple workflows to a set of targeted KPI's and quality management Confident in a variety of people management processes, such as absence management, 121's, performance management and other employment related tasks Passion for working as part of a team, with the communication and interpersonal skills to engage and motivate your team Used to working in a high volume, fast paced environment and proven ability to multi-task a number of sometimes conflicting priorities via good time management, decision making and organisation skills Customer Service focused and able to manage relationships with stakeholders Consider risk implications in decision making through a good understanding of business activity, opportunity and threats Excellent written and verbal communication skills with an eye for detail, spelling and accuracy Background Check Requirements: Criminal Record Check Credit Check 3 years referencing history
Health Safety and Wellbeing Adviser Salary: National: £29,280 - £33,450. If the successful candidate is a current Civil Servant joining on level transfer, HM Treasury will honour their current substantive salary if higher Contract Type: Permanent Working Pattern: This post is available on a full time, part time or job share basis, and flexible working hours can be accommodated. Location: Darlington (Feethams House) only At HM Treasury, we are seeking a dedicated and driven Health Safety & Wellbeing Adviser to join our dynamic Health Safety & Wellbeing Team. This role covers a wide range of responsibilities and has significant impact. You will have an outstanding chance to improve our staff's wellbeing and safety. As a key member of our team, you will work on ambitious initiatives and apply effective strategies to ensure smooth implementation of our health and safety protocols. About the Team The Corporate Centre Group provides the strong foundations that enable Treasury Group to meet its goals and obligations. As experts in our field, we support, protect and enhance Treasury Group at all levels, delivering corporate services guided by Treasury values to our customers in HM Treasury, our ALBs, central government and the public. We are a diverse group, both in terms of our professions and in our ways of working. Our colleagues are based across 3 sites in London, Darlington and Norwich. People and Capability (P&C) sits within the Corporate Centre Group (CCG) in the Treasury. Around circa 70 staff within People and Capability provides business support and guidance in all matters pertaining to Human Resource Management and Human Resource Development. The key responsibilities of the post-holder will be: This is a standalone role that provides the role holder the opportunity to support the HM Treasury expert (lead) embed and deliver health and safety initiatives and support the implementation of workplace adjustments and wellbeing initiatives to all members of the Treasury. Working closely with the leads for Health and Safety and Workplace Adjustments the successful role holder shall be contributing to the timely and effective delivery of services and support for HM Treasury employees. Certain duties in this role shall involve physical exertion in terms of lifting, carrying, moving furniture, equipment and/or training materials. Assisting our staff with workplace health and safety activity risk evaluations, display screen equipment assessments (DSE), pregnancy, lone working and workplace modifications, including occasional referrals to occupational health. Carrying out detailed Health and Safety Risk Assessments to recognise potential threats and introduce effective steps to lessen risks. Assisting and coordinating the delivery of workplace adjustments for employees with disabilities and health conditions. This includes triaging, referrals, coordinating equipment, record-keeping, and collaborating with colleagues across the department and external organisations. Ensuring that fire wardens and Treasury evacuation procedures are fit for purpose, guaranteeing staff safety during evacuations. This includes compliance checks and effective provision of evacuation chair services. Keeping and routinely checking all training records, including fire wardens, first aid, mental health first aiders, and required health and safety training, making sure they remain current. Applying strong organisational expertise and meticulous attention to detail when preparing purchase orders and managing credit card receipts for health and safety-related acquisitions. Ensuring every transaction is finalised accurately and on time. Delivering health, safety, and wellbeing sessions through induction, workplace adjustment training, and other relevant programmes, with the responsibility for managing training administration. Providing project management support to ensure the effective delivery of services, including data entry, analysis, and production of reports for training and absence. This supports effective service planning and continuous improvement of the service. Monitoring the health and safety secure inbox, answering queries from staff, providing advice, giving relevant information, procedures, policies, and advising on standard methodologies. Coordinating wellbeing activities for staff, gathering feedback, and supporting the implementation of new wellbeing ideas to ensure programmes are as effective and engaging as possible. Collaborating across teams internally and externally to continually improve the services and capitalise on the use of technology, such as AI. Having health and safety knowledge is strongly preferred, and your role will be essential in upholding our staff's wellbeing at a top-tier level. Join us and contribute positively at HM Treasury! It would be helpful if Candidates would have a National Examination Board in Occupational Safety & Health (NEBOSH) National General Certificate or be prepared to work towards completing an appropriate qualification within 6 months of joining. About You We want you to be able to work with stakeholders to understand their needs and expectations, creating clear plans and priorities. Some of these stakeholders will be senior leaders and you will need to be able to communicate effectively with them, reviewing and breaking down complex information. You will be able to express ideas clearly and with respect for others, responding constructively to questions and handling challenging conversations with sensitivity. Your experience in working in Health and Safety will be crucial when assisting in the provision of workplace adjustments made for individuals. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link.
May 01, 2026
Full time
Health Safety and Wellbeing Adviser Salary: National: £29,280 - £33,450. If the successful candidate is a current Civil Servant joining on level transfer, HM Treasury will honour their current substantive salary if higher Contract Type: Permanent Working Pattern: This post is available on a full time, part time or job share basis, and flexible working hours can be accommodated. Location: Darlington (Feethams House) only At HM Treasury, we are seeking a dedicated and driven Health Safety & Wellbeing Adviser to join our dynamic Health Safety & Wellbeing Team. This role covers a wide range of responsibilities and has significant impact. You will have an outstanding chance to improve our staff's wellbeing and safety. As a key member of our team, you will work on ambitious initiatives and apply effective strategies to ensure smooth implementation of our health and safety protocols. About the Team The Corporate Centre Group provides the strong foundations that enable Treasury Group to meet its goals and obligations. As experts in our field, we support, protect and enhance Treasury Group at all levels, delivering corporate services guided by Treasury values to our customers in HM Treasury, our ALBs, central government and the public. We are a diverse group, both in terms of our professions and in our ways of working. Our colleagues are based across 3 sites in London, Darlington and Norwich. People and Capability (P&C) sits within the Corporate Centre Group (CCG) in the Treasury. Around circa 70 staff within People and Capability provides business support and guidance in all matters pertaining to Human Resource Management and Human Resource Development. The key responsibilities of the post-holder will be: This is a standalone role that provides the role holder the opportunity to support the HM Treasury expert (lead) embed and deliver health and safety initiatives and support the implementation of workplace adjustments and wellbeing initiatives to all members of the Treasury. Working closely with the leads for Health and Safety and Workplace Adjustments the successful role holder shall be contributing to the timely and effective delivery of services and support for HM Treasury employees. Certain duties in this role shall involve physical exertion in terms of lifting, carrying, moving furniture, equipment and/or training materials. Assisting our staff with workplace health and safety activity risk evaluations, display screen equipment assessments (DSE), pregnancy, lone working and workplace modifications, including occasional referrals to occupational health. Carrying out detailed Health and Safety Risk Assessments to recognise potential threats and introduce effective steps to lessen risks. Assisting and coordinating the delivery of workplace adjustments for employees with disabilities and health conditions. This includes triaging, referrals, coordinating equipment, record-keeping, and collaborating with colleagues across the department and external organisations. Ensuring that fire wardens and Treasury evacuation procedures are fit for purpose, guaranteeing staff safety during evacuations. This includes compliance checks and effective provision of evacuation chair services. Keeping and routinely checking all training records, including fire wardens, first aid, mental health first aiders, and required health and safety training, making sure they remain current. Applying strong organisational expertise and meticulous attention to detail when preparing purchase orders and managing credit card receipts for health and safety-related acquisitions. Ensuring every transaction is finalised accurately and on time. Delivering health, safety, and wellbeing sessions through induction, workplace adjustment training, and other relevant programmes, with the responsibility for managing training administration. Providing project management support to ensure the effective delivery of services, including data entry, analysis, and production of reports for training and absence. This supports effective service planning and continuous improvement of the service. Monitoring the health and safety secure inbox, answering queries from staff, providing advice, giving relevant information, procedures, policies, and advising on standard methodologies. Coordinating wellbeing activities for staff, gathering feedback, and supporting the implementation of new wellbeing ideas to ensure programmes are as effective and engaging as possible. Collaborating across teams internally and externally to continually improve the services and capitalise on the use of technology, such as AI. Having health and safety knowledge is strongly preferred, and your role will be essential in upholding our staff's wellbeing at a top-tier level. Join us and contribute positively at HM Treasury! It would be helpful if Candidates would have a National Examination Board in Occupational Safety & Health (NEBOSH) National General Certificate or be prepared to work towards completing an appropriate qualification within 6 months of joining. About You We want you to be able to work with stakeholders to understand their needs and expectations, creating clear plans and priorities. Some of these stakeholders will be senior leaders and you will need to be able to communicate effectively with them, reviewing and breaking down complex information. You will be able to express ideas clearly and with respect for others, responding constructively to questions and handling challenging conversations with sensitivity. Your experience in working in Health and Safety will be crucial when assisting in the provision of workplace adjustments made for individuals. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link.
Job Title: SHE Advisor Location: Govan, Onsite - 5 days a week Mon- Thurs 07.30 -16.00 Fri - 07.30-12.30 We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Up to £42,000 dependent on skills and experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: As a SHE Advisor for Naval Ships, you will lead the hands on delivery of Safety, Health and Environmental practices across complex shipbuilding and support programmes. Working closely with diverse project teams, contractors and operational staff, you will implement SHE plans, provide assurance and act as a trusted, inclusive advisor. You will offer visible, leadership throughout the build, helping ensure all activities are carried out safely and responsibly. Your work directly protects people, assets and programme milestones, enabling Naval Ship projects to be delivered safely, compliantly and efficiently. Core duties: Ensure you provide clear, competent and inclusive SHE advice to leaders to support effective risk management This role will require you to contribute to innovative SHE improvement programmes that strengthen risk controls and drive positive change You will deliver assurance activities that confirm compliance with legal requirements and SHE Management Systems Work collaboratively with project teams and contractors to embed safe, sustainable working practices Essential Skills: Hold a QCF/NQF Level 3 or higher SHE qualification, such as NEBOSH General or an equivalent accredited certification Demonstrate considerable influencing skills to help operationalise, integrate and deliver processes, projects and organisational change Use clear, inclusive communication and collaboration to embed effective SHE practices across diverse teams and environments SHE Operational Delivery: As SHE Advisor for the Naval Ships SHE Operational Delivery Team, you'll play a key role in the delivery of Safety, Health and Environmental standards across complex shipbuilding programmes-driving SHE plans, managing risk and providing visible leadership through build, integration, test and trials. The role protects people, assets and programme milestones, ensuring safe and compliant delivery. You'll join a skilled, collaborative SHE community supporting some of the UK's most critical naval projects alongside engineers and project teams. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 5th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
May 01, 2026
Full time
Job Title: SHE Advisor Location: Govan, Onsite - 5 days a week Mon- Thurs 07.30 -16.00 Fri - 07.30-12.30 We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Up to £42,000 dependent on skills and experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: As a SHE Advisor for Naval Ships, you will lead the hands on delivery of Safety, Health and Environmental practices across complex shipbuilding and support programmes. Working closely with diverse project teams, contractors and operational staff, you will implement SHE plans, provide assurance and act as a trusted, inclusive advisor. You will offer visible, leadership throughout the build, helping ensure all activities are carried out safely and responsibly. Your work directly protects people, assets and programme milestones, enabling Naval Ship projects to be delivered safely, compliantly and efficiently. Core duties: Ensure you provide clear, competent and inclusive SHE advice to leaders to support effective risk management This role will require you to contribute to innovative SHE improvement programmes that strengthen risk controls and drive positive change You will deliver assurance activities that confirm compliance with legal requirements and SHE Management Systems Work collaboratively with project teams and contractors to embed safe, sustainable working practices Essential Skills: Hold a QCF/NQF Level 3 or higher SHE qualification, such as NEBOSH General or an equivalent accredited certification Demonstrate considerable influencing skills to help operationalise, integrate and deliver processes, projects and organisational change Use clear, inclusive communication and collaboration to embed effective SHE practices across diverse teams and environments SHE Operational Delivery: As SHE Advisor for the Naval Ships SHE Operational Delivery Team, you'll play a key role in the delivery of Safety, Health and Environmental standards across complex shipbuilding programmes-driving SHE plans, managing risk and providing visible leadership through build, integration, test and trials. The role protects people, assets and programme milestones, ensuring safe and compliant delivery. You'll join a skilled, collaborative SHE community supporting some of the UK's most critical naval projects alongside engineers and project teams. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 5th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Job Title: SHE Advisor Location: Govan, Onsite - 5 days a week Mon- Thurs 07.30 -16.00 Fri - 07.30-12.30 We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Up to £42,000 dependent on skills and experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: As a SHE Advisor for Naval Ships, you will lead the hands on delivery of Safety, Health and Environmental practices across complex shipbuilding and support programmes. Working closely with diverse project teams, contractors and operational staff, you will implement SHE plans, provide assurance and act as a trusted, inclusive advisor. You will offer visible, leadership throughout the build, helping ensure all activities are carried out safely and responsibly. Your work directly protects people, assets and programme milestones, enabling Naval Ship projects to be delivered safely, compliantly and efficiently. Core duties: Ensure you provide clear, competent and inclusive SHE advice to leaders to support effective risk management This role will require you to contribute to innovative SHE improvement programmes that strengthen risk controls and drive positive change You will deliver assurance activities that confirm compliance with legal requirements and SHE Management Systems Work collaboratively with project teams and contractors to embed safe, sustainable working practices Essential Skills: Hold a QCF/NQF Level 3 or higher SHE qualification, such as NEBOSH General or an equivalent accredited certification Demonstrate considerable influencing skills to help operationalise, integrate and deliver processes, projects and organisational change Use clear, inclusive communication and collaboration to embed effective SHE practices across diverse teams and environments SHE Operational Delivery: As SHE Advisor for the Naval Ships SHE Operational Delivery Team, you'll play a key role in the delivery of Safety, Health and Environmental standards across complex shipbuilding programmes-driving SHE plans, managing risk and providing visible leadership through build, integration, test and trials. The role protects people, assets and programme milestones, ensuring safe and compliant delivery. You'll join a skilled, collaborative SHE community supporting some of the UK's most critical naval projects alongside engineers and project teams. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 5th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
May 01, 2026
Full time
Job Title: SHE Advisor Location: Govan, Onsite - 5 days a week Mon- Thurs 07.30 -16.00 Fri - 07.30-12.30 We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Up to £42,000 dependent on skills and experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: As a SHE Advisor for Naval Ships, you will lead the hands on delivery of Safety, Health and Environmental practices across complex shipbuilding and support programmes. Working closely with diverse project teams, contractors and operational staff, you will implement SHE plans, provide assurance and act as a trusted, inclusive advisor. You will offer visible, leadership throughout the build, helping ensure all activities are carried out safely and responsibly. Your work directly protects people, assets and programme milestones, enabling Naval Ship projects to be delivered safely, compliantly and efficiently. Core duties: Ensure you provide clear, competent and inclusive SHE advice to leaders to support effective risk management This role will require you to contribute to innovative SHE improvement programmes that strengthen risk controls and drive positive change You will deliver assurance activities that confirm compliance with legal requirements and SHE Management Systems Work collaboratively with project teams and contractors to embed safe, sustainable working practices Essential Skills: Hold a QCF/NQF Level 3 or higher SHE qualification, such as NEBOSH General or an equivalent accredited certification Demonstrate considerable influencing skills to help operationalise, integrate and deliver processes, projects and organisational change Use clear, inclusive communication and collaboration to embed effective SHE practices across diverse teams and environments SHE Operational Delivery: As SHE Advisor for the Naval Ships SHE Operational Delivery Team, you'll play a key role in the delivery of Safety, Health and Environmental standards across complex shipbuilding programmes-driving SHE plans, managing risk and providing visible leadership through build, integration, test and trials. The role protects people, assets and programme milestones, ensuring safe and compliant delivery. You'll join a skilled, collaborative SHE community supporting some of the UK's most critical naval projects alongside engineers and project teams. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 5th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
About The Role Procurement Manager Tamworth Competitive salary, bonus, and excellent benefits Full Time, permanent position Are you looking for a senior Procurement position in a market leading company? Consider these questions. Do you have proven experience in a procurement category management role? Have you a proven track record of delivering procurement category strategies and achieved demonstrable benefits / financial savings? Have you designed and implemented procurement strategies that have delivered on service, quality, risk management and supply chain improvements, as well as financially? Are you keen to join an established, successful business which will value your skills? If you have answered 'Yes', we would really like to speak with you! We are phs Group, the leading hygiene services provider in the UK, Spain and Ireland. We have a role that is ideal for you, where you can really make a difference. Your skill will be appreciated here within phs Direct, which aims to deliver value for money and innovation in a role that is truly rewarding. Your role as Procurement Manager at phs Direct: You'll be responsible for designing, implementing, and improving a sourcing strategy for a stated category within an overall category management structure. Specifically, this would be for cleaning related categories including paper products, chemical products, and cleaning ancillaries / equipment. As our Procurement Category Manager, you'll be a role model for professional procurement practice, delivering high quality solutions for our fast paced organisation. Other key areas of your role include: Responsibility for key strategic national and international supplier selection and contract negotiations, relating to a defined category area (Paper Products, Chemical Products, Cleaning Ancillaries / Equipment) To deliver the procurement category strategy including sourcing activities which generate benefits and achieve financial savings targets Using insight and analysis of category and sub-category areas including spend and supply base, supply markets, market trends, and internal / external cost drivers Using procurement tools to develop and implement sourcing strategies, including supply market positioning, supply base profiles, supplier assessment and financial analysis, RFI, RFP, RFQ and Invitation to Tender, and eAuctions The ideal candidate: You'll require excellent communication skills, including the ability to influence and present with ease at Senior level (internal and external). You'll negotiate at the highest levels with suppliers on contracts up to c.£10m GBP. Your ability to analyse, evaluate and recommend on risk will be essential, as will objective decision making, lateral thinking and taking ownership. A CIPS qualification would be advantageous for this role. Experience we are looking for includes: Experience in a procurement category management role, in a cross functional environment. Demonstrable experience of delivery of a procurement category strategy and its benefits including financial savings. Experience of working successfully in a complex environment, with knowledge of how to deal with a high level of uncertainty around predicted or future demand. In return for your commitment and expertise: A competitive salary and annual bonus Company car or car allowance, laptop and phone Training opportunities to expand your skills. We offer accredited ILM training through external and in-house training 23 days holiday plus bank holidays (31 days in total) Buy / Sell holiday scheme Amazing employee discounts with major supermarkets and retailers with phsPerks Access to Virtual GP for you and your family Free Parking onsite so no parking costs Other benefits such as improved parental leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more Looking to move forward in your Procurement Career? We want to hear from you - Apply now. About phs: phs Group was founded in 1963 and are the leading provider for Hygiene Services in the UK, Spain and Ireland. We have over 120,000 customers across 300,000 locations incorporating numerous businesses during 62 years of business. phs Direct supplies thousands of customers with a wide range of washroom consumables and products ranging from cleaning materials and paper products to hand dryers. With over 25 years of experience, we provide the expertise and know how to help businesses save money on their consumables spend, delivered straight to their door. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
May 01, 2026
Full time
About The Role Procurement Manager Tamworth Competitive salary, bonus, and excellent benefits Full Time, permanent position Are you looking for a senior Procurement position in a market leading company? Consider these questions. Do you have proven experience in a procurement category management role? Have you a proven track record of delivering procurement category strategies and achieved demonstrable benefits / financial savings? Have you designed and implemented procurement strategies that have delivered on service, quality, risk management and supply chain improvements, as well as financially? Are you keen to join an established, successful business which will value your skills? If you have answered 'Yes', we would really like to speak with you! We are phs Group, the leading hygiene services provider in the UK, Spain and Ireland. We have a role that is ideal for you, where you can really make a difference. Your skill will be appreciated here within phs Direct, which aims to deliver value for money and innovation in a role that is truly rewarding. Your role as Procurement Manager at phs Direct: You'll be responsible for designing, implementing, and improving a sourcing strategy for a stated category within an overall category management structure. Specifically, this would be for cleaning related categories including paper products, chemical products, and cleaning ancillaries / equipment. As our Procurement Category Manager, you'll be a role model for professional procurement practice, delivering high quality solutions for our fast paced organisation. Other key areas of your role include: Responsibility for key strategic national and international supplier selection and contract negotiations, relating to a defined category area (Paper Products, Chemical Products, Cleaning Ancillaries / Equipment) To deliver the procurement category strategy including sourcing activities which generate benefits and achieve financial savings targets Using insight and analysis of category and sub-category areas including spend and supply base, supply markets, market trends, and internal / external cost drivers Using procurement tools to develop and implement sourcing strategies, including supply market positioning, supply base profiles, supplier assessment and financial analysis, RFI, RFP, RFQ and Invitation to Tender, and eAuctions The ideal candidate: You'll require excellent communication skills, including the ability to influence and present with ease at Senior level (internal and external). You'll negotiate at the highest levels with suppliers on contracts up to c.£10m GBP. Your ability to analyse, evaluate and recommend on risk will be essential, as will objective decision making, lateral thinking and taking ownership. A CIPS qualification would be advantageous for this role. Experience we are looking for includes: Experience in a procurement category management role, in a cross functional environment. Demonstrable experience of delivery of a procurement category strategy and its benefits including financial savings. Experience of working successfully in a complex environment, with knowledge of how to deal with a high level of uncertainty around predicted or future demand. In return for your commitment and expertise: A competitive salary and annual bonus Company car or car allowance, laptop and phone Training opportunities to expand your skills. We offer accredited ILM training through external and in-house training 23 days holiday plus bank holidays (31 days in total) Buy / Sell holiday scheme Amazing employee discounts with major supermarkets and retailers with phsPerks Access to Virtual GP for you and your family Free Parking onsite so no parking costs Other benefits such as improved parental leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more Looking to move forward in your Procurement Career? We want to hear from you - Apply now. About phs: phs Group was founded in 1963 and are the leading provider for Hygiene Services in the UK, Spain and Ireland. We have over 120,000 customers across 300,000 locations incorporating numerous businesses during 62 years of business. phs Direct supplies thousands of customers with a wide range of washroom consumables and products ranging from cleaning materials and paper products to hand dryers. With over 25 years of experience, we provide the expertise and know how to help businesses save money on their consumables spend, delivered straight to their door. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
Housing Officers (Bedfordshire/Buckinghamshire) Location: Bedfordshire, Buckinghamshire Salary: £36,000 per annum Vacancy Type: Full-time Closing date: 26 May, 2026 It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for Housing Officers to cover the following patches in the Bedfordshire/Buckinghamshire area: Bedford Central BedfordCentral Bedford, Luton, North HertfordshireMilton Keynes, Buckinghamshire What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion their Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is "They are proud to make things personal; if it matters to their customers, it matters to them." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. The organisation reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for this organisation, please click apply.
May 01, 2026
Full time
Housing Officers (Bedfordshire/Buckinghamshire) Location: Bedfordshire, Buckinghamshire Salary: £36,000 per annum Vacancy Type: Full-time Closing date: 26 May, 2026 It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for Housing Officers to cover the following patches in the Bedfordshire/Buckinghamshire area: Bedford Central BedfordCentral Bedford, Luton, North HertfordshireMilton Keynes, Buckinghamshire What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion their Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is "They are proud to make things personal; if it matters to their customers, it matters to them." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. The organisation reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for this organisation, please click apply.
Job Title: Team Leader Department: TBC Management Responsibility Travel Required : N/A Reports to : ACCM Location: Work at Home Contract Type: Permanent Grade: TL (Grade TBC) The Role: You will be responsible for leading, coaching, developing and mentoring a team of Customer Service Agents, enabling them to succeed against qualitative and quantitative targets, whilst ensuring full compliance to all business and client rules and procedures. The successful candidate will be naturally results orientated with exceptional problem-solving skills. You will be expected to create a focused environment with a motivational culture to enable your team to develop and maximise their full potential. Role overview Managing a team of Customer Service Specialists, you will do this by ensuring a positive, productive and engaging team culture, through your ability to lead, inspire, motivate, coach and manage your people to deliver exceptional levels of quality whilst meeting all relevant operational and business targets. Through your leadership you will create a customer centric culture, ensuring that all team activities are focused on the effective delivery to the end customer and high levels of customer satisfaction: Coach and support team members through regular 1:1s and reviews to encourage people to realise their potential and to own and achieve their performance, quality and customer outcomes consistently Maintain effective control of all aspects of people management processes including: absence management, 121's, disciplinary, capability & grievance procedures, employee relations, performance management and all other employment related issues ensuring they are managed in line with policy frameworks Become a knowledge expert in terms of the client's products and services, full training provided Proactively participate in and drive engagement initiatives within the wider TP team. Create a highly engaging, inclusive, positive and fun work experience for your team. The Ideal Candidate Proven people management skills with the ability to lead and motivate a team and act as a role model, driving performance at both group and individual level Demonstrable experience of managing multiple workflows to a set of targeted KPI's and quality management Confident in a variety of people management processes, such as absence management, 121's, performance management and other employment related tasks Passion for working as part of a team, with the communication and interpersonal skills to engage and motivate your team Used to working in a high volume, fast paced environment and proven ability to multi-task a number of sometimes conflicting priorities via good time management, decision making and organisation skills Customer Service focused and able to manage relationships with stakeholders Consider risk implications in decision making through a good understanding of business activity, opportunity and threats Excellent written and verbal communication skills with an eye for detail, spelling and accuracy Background Check Requirements: Criminal Record Check Credit Check 3 years referencing history
May 01, 2026
Full time
Job Title: Team Leader Department: TBC Management Responsibility Travel Required : N/A Reports to : ACCM Location: Work at Home Contract Type: Permanent Grade: TL (Grade TBC) The Role: You will be responsible for leading, coaching, developing and mentoring a team of Customer Service Agents, enabling them to succeed against qualitative and quantitative targets, whilst ensuring full compliance to all business and client rules and procedures. The successful candidate will be naturally results orientated with exceptional problem-solving skills. You will be expected to create a focused environment with a motivational culture to enable your team to develop and maximise their full potential. Role overview Managing a team of Customer Service Specialists, you will do this by ensuring a positive, productive and engaging team culture, through your ability to lead, inspire, motivate, coach and manage your people to deliver exceptional levels of quality whilst meeting all relevant operational and business targets. Through your leadership you will create a customer centric culture, ensuring that all team activities are focused on the effective delivery to the end customer and high levels of customer satisfaction: Coach and support team members through regular 1:1s and reviews to encourage people to realise their potential and to own and achieve their performance, quality and customer outcomes consistently Maintain effective control of all aspects of people management processes including: absence management, 121's, disciplinary, capability & grievance procedures, employee relations, performance management and all other employment related issues ensuring they are managed in line with policy frameworks Become a knowledge expert in terms of the client's products and services, full training provided Proactively participate in and drive engagement initiatives within the wider TP team. Create a highly engaging, inclusive, positive and fun work experience for your team. The Ideal Candidate Proven people management skills with the ability to lead and motivate a team and act as a role model, driving performance at both group and individual level Demonstrable experience of managing multiple workflows to a set of targeted KPI's and quality management Confident in a variety of people management processes, such as absence management, 121's, performance management and other employment related tasks Passion for working as part of a team, with the communication and interpersonal skills to engage and motivate your team Used to working in a high volume, fast paced environment and proven ability to multi-task a number of sometimes conflicting priorities via good time management, decision making and organisation skills Customer Service focused and able to manage relationships with stakeholders Consider risk implications in decision making through a good understanding of business activity, opportunity and threats Excellent written and verbal communication skills with an eye for detail, spelling and accuracy Background Check Requirements: Criminal Record Check Credit Check 3 years referencing history
Save the Children UK is looking for an Innovative Finance Manager to join our Innovation Hive, developing and scaling innovative finance solutions - including impact investment and inclusive insurance - that mobilise capital and drive sustainable impact for children globally. This is a unique opportunity to help shape and deliver new approaches to funding that can unlock transformational change at scale. About Us Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. About the Team The Innovation Hive is a team focused on delivering transformative, systemic change for children. As ODA funding declines globally, our goal is to expand our toolkit -including mobilising private capital to deliver impact for children at scale. We operate as a surge team supporting SCUK's priorities in innovative and blended finance, including child-lens investing, carbon credits and inclusive insurance. These approaches complement existing programmatic work, maximising the impact of current and new resources and increasing funding towards our mission. Our purpose is clear: to transform, build and champion new growth opportunities and business models, moving at pace and collaborating inside and outside of our organisation to do this. About the role The Innovative Finance Manager role is central to advancing innovative finance initiatives that create transformative outcomes for children. You will lead the design, shaping and execution of a portfolio of innovative finance projects-such as child-lens impact investment and inclusive insurance-across the Save the Children Movement, supported by the Innovation Hive. This includes designing and structuring financing mechanisms, developing proposals, and coordinating partners. The role combines strategic leadership, venture development and execution, with a strong emphasis on mobilising capital, building partnerships, and developing scalable solutions that can influence systems and markets. You will play a key role in originating and structuring new opportunities, supporting their progression from early-stage concept through to implementation and scale, while ensuring alignment with organisational priorities and impact objectives. Working across geographies, with a focus on Latin America and Africa, you will collaborate with cross-functional teams, internal stakeholders, and external partners to deliver high-impact programmes. With impact on children as your guiding star, you will also monitor emerging trends and opportunities in innovative finance to inform strategic decision-making. You will also contribute to strengthening organisational capability in innovative finance, supporting knowledge sharing, mentoring colleagues, and embedding best practice across Save the Children UK. In this role, you will: Lead the origination design and structuring of high-impact innovative finance projects that advance child-focused impact, such as blended finance, insurance, carbon finance and impact investment funds. Exercise strong judgement and autonomy in prioritising opportunities, shaping initiatives, and influencing decision-making on programme design, resource allocation, and strategic direction. Develop compelling proposals, concept notes and investment cases that unlock funding and advance scalable innovative finance solutions. Lead market scanning, research and strategic analysis and originate opportunities in priority areas and across geographies particularly in Latin America and Africa. Integrate impact management frameworks into projects you lead, ensuring all initiatives are data-driven, aligned with Save the Children's impact objectives, and deliver measurable outcomes for children. Contribute to the development and implementation of tools, resources, frameworks and support mechanisms that enhance the delivery of innovative finance projects. Build and manage strategic partnerships with internal teams, country offices, and external stakeholders including investors, foundations and development finance institutions, to grow pipeline and enable delivery Represent Save the Children in external forums and contribute to contribute to thought leadership and insights on innovative finance for children, strengthening the organisation's position in innovative finance About you To be successful, it is important that you have/are: Demonstrated experience in leading the design, execution, and management of innovative finance models such as impact investment, carbon credits and inclusive insurance. Ability to understand how these can be applied to advance scalable and sustainable impact for children. Ability to understand how to integrate IMM frameworks into projects. Demonstrated experience in analysing and interpreting data, and presenting information in a compelling way. Demonstrated experience in market research and analysis, communicating the potential impact in a clear and compelling way, and applying learnings to drive strategy and project development. Experience or ability to work with teams across geographies and sectors, collaborating with internal teams, external partners, and stakeholders from diverse sectors. Confidence presenting to partners, donors or investors. A team player, someone who is open and who is able and willing to deliver beyond their personal brief. Resilience, enthusiasm, energy and drive with a commitment to Save the Children's vision and values. A commercial and entrepreneurial mindset. Comfortable with ambiguity and able to navigate uncertainty and complexity, remaining organised and focused in fast-changing environments. Fluent in Spanish (ideally but not essential) Ideally experience or understanding of human centred design, agile and lean methodologies, in order to deliver impactful innovations that meet user needs. Ideally experience or ability to manage knowledge systems that support innovation projects Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications. Location & Ways of Working: The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2-4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact. This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage. Please note: travel costs to your contracted office will be at your own expense. Flexible Working - We are happy to discuss flexible working options at interview . Commitment to Diversity & Inclusion: Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
May 01, 2026
Full time
Save the Children UK is looking for an Innovative Finance Manager to join our Innovation Hive, developing and scaling innovative finance solutions - including impact investment and inclusive insurance - that mobilise capital and drive sustainable impact for children globally. This is a unique opportunity to help shape and deliver new approaches to funding that can unlock transformational change at scale. About Us Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. About the Team The Innovation Hive is a team focused on delivering transformative, systemic change for children. As ODA funding declines globally, our goal is to expand our toolkit -including mobilising private capital to deliver impact for children at scale. We operate as a surge team supporting SCUK's priorities in innovative and blended finance, including child-lens investing, carbon credits and inclusive insurance. These approaches complement existing programmatic work, maximising the impact of current and new resources and increasing funding towards our mission. Our purpose is clear: to transform, build and champion new growth opportunities and business models, moving at pace and collaborating inside and outside of our organisation to do this. About the role The Innovative Finance Manager role is central to advancing innovative finance initiatives that create transformative outcomes for children. You will lead the design, shaping and execution of a portfolio of innovative finance projects-such as child-lens impact investment and inclusive insurance-across the Save the Children Movement, supported by the Innovation Hive. This includes designing and structuring financing mechanisms, developing proposals, and coordinating partners. The role combines strategic leadership, venture development and execution, with a strong emphasis on mobilising capital, building partnerships, and developing scalable solutions that can influence systems and markets. You will play a key role in originating and structuring new opportunities, supporting their progression from early-stage concept through to implementation and scale, while ensuring alignment with organisational priorities and impact objectives. Working across geographies, with a focus on Latin America and Africa, you will collaborate with cross-functional teams, internal stakeholders, and external partners to deliver high-impact programmes. With impact on children as your guiding star, you will also monitor emerging trends and opportunities in innovative finance to inform strategic decision-making. You will also contribute to strengthening organisational capability in innovative finance, supporting knowledge sharing, mentoring colleagues, and embedding best practice across Save the Children UK. In this role, you will: Lead the origination design and structuring of high-impact innovative finance projects that advance child-focused impact, such as blended finance, insurance, carbon finance and impact investment funds. Exercise strong judgement and autonomy in prioritising opportunities, shaping initiatives, and influencing decision-making on programme design, resource allocation, and strategic direction. Develop compelling proposals, concept notes and investment cases that unlock funding and advance scalable innovative finance solutions. Lead market scanning, research and strategic analysis and originate opportunities in priority areas and across geographies particularly in Latin America and Africa. Integrate impact management frameworks into projects you lead, ensuring all initiatives are data-driven, aligned with Save the Children's impact objectives, and deliver measurable outcomes for children. Contribute to the development and implementation of tools, resources, frameworks and support mechanisms that enhance the delivery of innovative finance projects. Build and manage strategic partnerships with internal teams, country offices, and external stakeholders including investors, foundations and development finance institutions, to grow pipeline and enable delivery Represent Save the Children in external forums and contribute to contribute to thought leadership and insights on innovative finance for children, strengthening the organisation's position in innovative finance About you To be successful, it is important that you have/are: Demonstrated experience in leading the design, execution, and management of innovative finance models such as impact investment, carbon credits and inclusive insurance. Ability to understand how these can be applied to advance scalable and sustainable impact for children. Ability to understand how to integrate IMM frameworks into projects. Demonstrated experience in analysing and interpreting data, and presenting information in a compelling way. Demonstrated experience in market research and analysis, communicating the potential impact in a clear and compelling way, and applying learnings to drive strategy and project development. Experience or ability to work with teams across geographies and sectors, collaborating with internal teams, external partners, and stakeholders from diverse sectors. Confidence presenting to partners, donors or investors. A team player, someone who is open and who is able and willing to deliver beyond their personal brief. Resilience, enthusiasm, energy and drive with a commitment to Save the Children's vision and values. A commercial and entrepreneurial mindset. Comfortable with ambiguity and able to navigate uncertainty and complexity, remaining organised and focused in fast-changing environments. Fluent in Spanish (ideally but not essential) Ideally experience or understanding of human centred design, agile and lean methodologies, in order to deliver impactful innovations that meet user needs. Ideally experience or ability to manage knowledge systems that support innovation projects Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications. Location & Ways of Working: The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2-4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact. This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage. Please note: travel costs to your contracted office will be at your own expense. Flexible Working - We are happy to discuss flexible working options at interview . Commitment to Diversity & Inclusion: Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Job Overview - Aviva Travel Inbound Customer Service Specialist Start Date: 9th June 2025 Salary: £23,448.92 Per Annum - £12.60 per hour Site: Work From Home Shifts: Full Time 35.85 hours working 5/7 days, Monday to Friday 08:00-20:00, Saturday 08:00-18:00, Sunday 10:00-16:00 (Must be FULLY flexible to cover business operating hours) NO PART TIME HOURS AVAILABLE Training: Up to 29 Days ( No holidays or appointments will be authorised during first 6 weeks of employment ) Contract: Permanent Probity : DBS, Credit Check, Sanctions check, CIFAS Check and 2 year employment history ( this is in addition to referencing ) Day to day responsibilities of the Customer Service Representative Customer Service processing Aviva travel customers policies Handling call demand for our banking partner. Dealing with Travel Insurance policies underwritten by Aviva to process medical & trip upgrades for customers Dealing with complex medical queries and screening customers' medical conditions Adhering to mandatory call scripts on all calls Using multiple systems simultaneously Owning and handling FCA regulated complaints through to completion Have direct responsibility handling underwriting risks and will deal with these queries with caution and customer protection at the forefront of your mind Identifying and recording vulnerability, where patience, empathy and support are critical Complying with strict FCA regulations around compliance with a key focus on customer protection Skills needed to be a Customer Service Representative We are looking for the following skills and attributes: Must be proficient in using/navigating PC systems within a fast-paced environment Fantastic verbal/communication skills Comprehensive experience within a customer service environment Have an open mind and positive attitude in response to feedback to help you improve The ability to establish collaborative customer relationships A good attitude and the ability to interact with lots of different people Strong written skills with the ability to show attention to detail Professional and friendly manner A good, consistent typing speed Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence Other Info/Work From Home Requirements Whilst this is a Work From Home opportunity, you must ensure you are free from any caregiving responsibilities during all shift times. For example, you are required to have full childcare arrangements in place It is imperative that you maintain a professional working environment as you would if you were coming to an office It is your responsibility to ensure you have a dedicated workspace free of noise and distraction to comply with your contractual obligations This includes the requirement of your workspace/room to be clear of any mobile phones or other electronic devices whilst you are at your workstation If you have any questions regarding this role see contact details below Tel Number - Email - Benefits of being a Customer Service Representative Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Teleperformance are proud to be working with Aviva, one of the world's most reputable brands. AVIVA is a leading multinational insurance company with over 33 million customers across 16 different countries. In the United Kingdom, Aviva is the largest general insurer and a leading life and pensions provider. They pride themselves on customer experience and have a strong commitment to serve their customers well. Within the role you'll support customers with a range of enquiries regarding their car insurance policy, ensuring answers are always delivered and resolutions found, whilst maintaining the highest level of customer service.
May 01, 2026
Full time
Job Overview - Aviva Travel Inbound Customer Service Specialist Start Date: 9th June 2025 Salary: £23,448.92 Per Annum - £12.60 per hour Site: Work From Home Shifts: Full Time 35.85 hours working 5/7 days, Monday to Friday 08:00-20:00, Saturday 08:00-18:00, Sunday 10:00-16:00 (Must be FULLY flexible to cover business operating hours) NO PART TIME HOURS AVAILABLE Training: Up to 29 Days ( No holidays or appointments will be authorised during first 6 weeks of employment ) Contract: Permanent Probity : DBS, Credit Check, Sanctions check, CIFAS Check and 2 year employment history ( this is in addition to referencing ) Day to day responsibilities of the Customer Service Representative Customer Service processing Aviva travel customers policies Handling call demand for our banking partner. Dealing with Travel Insurance policies underwritten by Aviva to process medical & trip upgrades for customers Dealing with complex medical queries and screening customers' medical conditions Adhering to mandatory call scripts on all calls Using multiple systems simultaneously Owning and handling FCA regulated complaints through to completion Have direct responsibility handling underwriting risks and will deal with these queries with caution and customer protection at the forefront of your mind Identifying and recording vulnerability, where patience, empathy and support are critical Complying with strict FCA regulations around compliance with a key focus on customer protection Skills needed to be a Customer Service Representative We are looking for the following skills and attributes: Must be proficient in using/navigating PC systems within a fast-paced environment Fantastic verbal/communication skills Comprehensive experience within a customer service environment Have an open mind and positive attitude in response to feedback to help you improve The ability to establish collaborative customer relationships A good attitude and the ability to interact with lots of different people Strong written skills with the ability to show attention to detail Professional and friendly manner A good, consistent typing speed Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence Other Info/Work From Home Requirements Whilst this is a Work From Home opportunity, you must ensure you are free from any caregiving responsibilities during all shift times. For example, you are required to have full childcare arrangements in place It is imperative that you maintain a professional working environment as you would if you were coming to an office It is your responsibility to ensure you have a dedicated workspace free of noise and distraction to comply with your contractual obligations This includes the requirement of your workspace/room to be clear of any mobile phones or other electronic devices whilst you are at your workstation If you have any questions regarding this role see contact details below Tel Number - Email - Benefits of being a Customer Service Representative Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Teleperformance are proud to be working with Aviva, one of the world's most reputable brands. AVIVA is a leading multinational insurance company with over 33 million customers across 16 different countries. In the United Kingdom, Aviva is the largest general insurer and a leading life and pensions provider. They pride themselves on customer experience and have a strong commitment to serve their customers well. Within the role you'll support customers with a range of enquiries regarding their car insurance policy, ensuring answers are always delivered and resolutions found, whilst maintaining the highest level of customer service.
