Head of Transaction and Fraud Monitoring Since launching in 2018, DNA Payments has become one of the UK's largest independent, fully integrated omnichannel payments providers. We enable businesses of all sizes to seamlessly accept payments, from cutting edge POS systems to powerful payment gateway, e commerce and in app solutions. Recognised by Beauhurst as one of the UK's top 50 fintech innovators, we're reshaping the payments landscape with technology that makes transactions simpler, faster, and more secure. Backed by £100 million in private equity funding from Alchemy, we process £1.2 + billion in payments every month for over 60,000 merchants across the UK and Europe. With a growing team of 375 specialists operating from our London HQ and regional offices in Hull, Nottingham, and Kazakhstan, we're scaling rapidly. Join us on our journey to redefine the future of payments. Role Summary The Head of Transaction & Fraud Monitoring is responsible for designing, leading, and continuously improving the firm's transaction monitoring and fraud risk framework across acquiring activities. This role provides strategic and operational leadership over fraud, AML/CTF transaction monitoring, sanctions screening, and scheme driven monitoring requirements, ensuring the business remains compliant, resilient, and scalable while protecting customers and the firm from financial crime and fraud losses. The role acts as a subject matter expert, a senior decision maker, and a key interface with regulators, card schemes, auditors, and senior management. Reporting into: Janannee Harroo Working hours: 37.5 Working location: London Key Responsibilities Own the end to end governance of transaction monitoring alerts, investigations, decision making, and outcomes, ensuring consistency and defensibility. Define and maintain clear escalation frameworks, decision thresholds, and approval authorities for high risk cases, merchant actions, and terminations. Lead periodic effectiveness testing and validation of monitoring rules, scenarios, and controls, including post incident reviews and thematic analysis. Develop and maintain fraud and financial crime typologies relevant to acquiring, including card not present, MOTO, account takeover, and merchant fraud risks. Partner with Technology and Data teams to enhance data quality, automation, and analytics capability within monitoring systems. Support new product launches, sector expansion, and high risk MCC onboarding by providing transaction monitoring and fraud risk input. Ensure timely and accurate scheme, regulatory, and law enforcement reporting relating to fraud and transaction monitoring activity. Establish and monitor key performance and risk indicators (KPIs/KRIs) for transaction monitoring effectiveness and team performance. Ensure the function is audit ready and aligned with FCA, PSD2, AMLD, and JMLSG requirements. Drive remediation activity arising from audits, scheme findings, incidents, or regulatory feedback, ensuring sustainable control uplift. Act as a senior escalation point for complex, high impact fraud and financial crime cases and lead, coach, and develop a high performing transaction monitoring and fraud team. Contribute to enterprise wide risk assessments, operational resilience planning, and scenario testing where transaction monitoring is a key control. Provide leadership, training, and development to monitoring analysts, embedding a strong compliance culture. Maintain strong relationships with external vendors, schemes, and partners supporting monitoring capabilities. About You Skills and Experience Essential Skills & Knowledge Strong understanding of AML, CTF, sanctions, and fraud typologies in card acquiring and payments. In depth knowledge of transaction monitoring systems, rules calibration, and alert management processes. Familiarity with FCA, PSD2, AMLD, JMLSG requirements and Visa/Mastercard scheme rules. Proven ability to design and deliver effective management information (MI) and risk reporting. Excellent stakeholder management and communication skills, including with regulators and auditors. Experience Significant experience in financial crime compliance, fraud risk, or transaction monitoring, preferably in an acquiring or payments firm. Track record of leading and developing teams in a regulated financial services environment. Experience engaging with card schemes, regulators, and external auditors. Demonstrable success in optimising monitoring models and driving operational improvements. Exposure to merchant risk management and cross functional collaboration (e.g. underwriting, credit risk). Personal Attributes Strong analytical and problem solving skills with attention to detail. Clear communicator able to translate technical issues into business language. Leadership style that builds capability, motivates teams, and embeds a strong compliance culture. Resilient and adaptable, able to manage multiple priorities in a fast paced environment. What's in it for you? 25 days holiday per year Private Medical Life Assurance Ride to work Access to self learning platform Bookboon Income Protection Workplace Pension Employee Assistance Programme Educate, Discover & Inspire At DNA Payments, we put our values into action through real initiatives. From our dedicated in house Sales and Operations training programmes that support career development, to DNA Day where we come together to celebrate our people and culture, we're committed to investing in our teams. We're also proud to support wider community initiatives, such as attending Hull Pride, reflecting our dedication to equality, inclusion, and celebrating diversity.
Apr 11, 2026
Full time
Head of Transaction and Fraud Monitoring Since launching in 2018, DNA Payments has become one of the UK's largest independent, fully integrated omnichannel payments providers. We enable businesses of all sizes to seamlessly accept payments, from cutting edge POS systems to powerful payment gateway, e commerce and in app solutions. Recognised by Beauhurst as one of the UK's top 50 fintech innovators, we're reshaping the payments landscape with technology that makes transactions simpler, faster, and more secure. Backed by £100 million in private equity funding from Alchemy, we process £1.2 + billion in payments every month for over 60,000 merchants across the UK and Europe. With a growing team of 375 specialists operating from our London HQ and regional offices in Hull, Nottingham, and Kazakhstan, we're scaling rapidly. Join us on our journey to redefine the future of payments. Role Summary The Head of Transaction & Fraud Monitoring is responsible for designing, leading, and continuously improving the firm's transaction monitoring and fraud risk framework across acquiring activities. This role provides strategic and operational leadership over fraud, AML/CTF transaction monitoring, sanctions screening, and scheme driven monitoring requirements, ensuring the business remains compliant, resilient, and scalable while protecting customers and the firm from financial crime and fraud losses. The role acts as a subject matter expert, a senior decision maker, and a key interface with regulators, card schemes, auditors, and senior management. Reporting into: Janannee Harroo Working hours: 37.5 Working location: London Key Responsibilities Own the end to end governance of transaction monitoring alerts, investigations, decision making, and outcomes, ensuring consistency and defensibility. Define and maintain clear escalation frameworks, decision thresholds, and approval authorities for high risk cases, merchant actions, and terminations. Lead periodic effectiveness testing and validation of monitoring rules, scenarios, and controls, including post incident reviews and thematic analysis. Develop and maintain fraud and financial crime typologies relevant to acquiring, including card not present, MOTO, account takeover, and merchant fraud risks. Partner with Technology and Data teams to enhance data quality, automation, and analytics capability within monitoring systems. Support new product launches, sector expansion, and high risk MCC onboarding by providing transaction monitoring and fraud risk input. Ensure timely and accurate scheme, regulatory, and law enforcement reporting relating to fraud and transaction monitoring activity. Establish and monitor key performance and risk indicators (KPIs/KRIs) for transaction monitoring effectiveness and team performance. Ensure the function is audit ready and aligned with FCA, PSD2, AMLD, and JMLSG requirements. Drive remediation activity arising from audits, scheme findings, incidents, or regulatory feedback, ensuring sustainable control uplift. Act as a senior escalation point for complex, high impact fraud and financial crime cases and lead, coach, and develop a high performing transaction monitoring and fraud team. Contribute to enterprise wide risk assessments, operational resilience planning, and scenario testing where transaction monitoring is a key control. Provide leadership, training, and development to monitoring analysts, embedding a strong compliance culture. Maintain strong relationships with external vendors, schemes, and partners supporting monitoring capabilities. About You Skills and Experience Essential Skills & Knowledge Strong understanding of AML, CTF, sanctions, and fraud typologies in card acquiring and payments. In depth knowledge of transaction monitoring systems, rules calibration, and alert management processes. Familiarity with FCA, PSD2, AMLD, JMLSG requirements and Visa/Mastercard scheme rules. Proven ability to design and deliver effective management information (MI) and risk reporting. Excellent stakeholder management and communication skills, including with regulators and auditors. Experience Significant experience in financial crime compliance, fraud risk, or transaction monitoring, preferably in an acquiring or payments firm. Track record of leading and developing teams in a regulated financial services environment. Experience engaging with card schemes, regulators, and external auditors. Demonstrable success in optimising monitoring models and driving operational improvements. Exposure to merchant risk management and cross functional collaboration (e.g. underwriting, credit risk). Personal Attributes Strong analytical and problem solving skills with attention to detail. Clear communicator able to translate technical issues into business language. Leadership style that builds capability, motivates teams, and embeds a strong compliance culture. Resilient and adaptable, able to manage multiple priorities in a fast paced environment. What's in it for you? 25 days holiday per year Private Medical Life Assurance Ride to work Access to self learning platform Bookboon Income Protection Workplace Pension Employee Assistance Programme Educate, Discover & Inspire At DNA Payments, we put our values into action through real initiatives. From our dedicated in house Sales and Operations training programmes that support career development, to DNA Day where we come together to celebrate our people and culture, we're committed to investing in our teams. We're also proud to support wider community initiatives, such as attending Hull Pride, reflecting our dedication to equality, inclusion, and celebrating diversity.
Tenancy Support Caseworker (South East) Location: South East (e.g. Brighton and Hove, Eastbourne, Surrey, Reading, Oxford) Salary : £32,300 per annum Vacancy Type: Full-time Closing date: 08 May, 2026 At the organisation, their customers are at the heart of everything they do. They're looking for a Tenancy Support Caseworker to join their Locality Team across the South East (e.g. Brighton and Hove, Eastbourne, Surrey, Reading, Oxford) , ensuring their customers receive high quality, responsive and personalised support. What you'll be doing: Provide tailored support and advice to customers, including regular engagement and home visits. Assess customer needs and develop outcome-focused, person-centred support plans. Deliver practical help around budgeting, income maximisation, debt management, and arrears prevention. Support customers with welfare benefits, including Universal Credit, and applications for grants where appropriate. Work proactively with internal teams and external agencies to prevent tenancy failure and homelessness. Identify and respond to risks such as safeguarding concerns, hoarding, or property damage, making appropriate referrals. Attend and contribute to multi-agency meetings to support positive customer outcomes. Maintain accurate case records and ensure effective referrals and follow-up. Build strong local partnerships and help highlight gaps in services within your locality. What they're looking for: Experience in a customer-focused housing or support service, particularly tenancy sustainment and income maximisation. Working knowledge of housing law, welfare benefits (including Universal Credit), and support agencies. Experience of working with vulnerable customers, including those with mental health needs. Confidence in multi-agency working and relationship-building. Strong communication, organisation, and case management skills. Empathy, resilience, and the ability to work sensitively and professionally. A commitment to equality, diversity, and continuous improvement. A full driving licence and access to a vehicle for work purposes. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply
Apr 11, 2026
Full time
Tenancy Support Caseworker (South East) Location: South East (e.g. Brighton and Hove, Eastbourne, Surrey, Reading, Oxford) Salary : £32,300 per annum Vacancy Type: Full-time Closing date: 08 May, 2026 At the organisation, their customers are at the heart of everything they do. They're looking for a Tenancy Support Caseworker to join their Locality Team across the South East (e.g. Brighton and Hove, Eastbourne, Surrey, Reading, Oxford) , ensuring their customers receive high quality, responsive and personalised support. What you'll be doing: Provide tailored support and advice to customers, including regular engagement and home visits. Assess customer needs and develop outcome-focused, person-centred support plans. Deliver practical help around budgeting, income maximisation, debt management, and arrears prevention. Support customers with welfare benefits, including Universal Credit, and applications for grants where appropriate. Work proactively with internal teams and external agencies to prevent tenancy failure and homelessness. Identify and respond to risks such as safeguarding concerns, hoarding, or property damage, making appropriate referrals. Attend and contribute to multi-agency meetings to support positive customer outcomes. Maintain accurate case records and ensure effective referrals and follow-up. Build strong local partnerships and help highlight gaps in services within your locality. What they're looking for: Experience in a customer-focused housing or support service, particularly tenancy sustainment and income maximisation. Working knowledge of housing law, welfare benefits (including Universal Credit), and support agencies. Experience of working with vulnerable customers, including those with mental health needs. Confidence in multi-agency working and relationship-building. Strong communication, organisation, and case management skills. Empathy, resilience, and the ability to work sensitively and professionally. A commitment to equality, diversity, and continuous improvement. A full driving licence and access to a vehicle for work purposes. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply
Thisis an exciting opportunity for you to join Willow Wood Hospice, working closelywith the Head of People. Main duties of the job The successful candidate will lead andcoordinate the Hospices quality governance, assurance and compliance activityensuring robust systems for audit delivery, regulatory and commissionerreadiness, policy/document control, risk and incident governance andperformance assurance reporting and plays a key role in supporting the Senior Management Team ongovernance and compliance matters. About us Willow Wood Hospice is an adult Hospice providing specialist palliativecare for patients with life limiting illnesses, both cancer andnon-cancer diagnosis. We provide care, free of charge, and patients,families and their carers are at the centre of everything we do. Job responsibilities Governance, assurance and regulatorycompliance Lead day-to-daydelivery of quality governance systems, ensuring structured oversight ofcompliance requirements, evidence collation and reporting cycles acrossservices. Maintain organisationalreadiness for external scrutiny by ensuring governance artefacts are current,complete, traceable and accessible. Support the CEO& Senior Management Team (SMT) with assurance reporting, action trackingand governance development activity. External inspection and accreditationreadiness Coordinatepreparation and evidence portfolios for external inspection and accreditationactivity e.g. CQC and other relevant framework standards as applicable. Maintaininspection readiness trackers, action logs and evidence sets, ensuring timelyclosure of action with clear audit trails. Support CEO andSMT during visits/reviews including briefings, evidence retrieval and follow-upaction coordination. Audit programme and quality improvement Coordinate anddeliver the internal audit programme across the Hospice, ensuing audits arescoped, scheduled and completed to deadline using standardised tools/templates. Ensure auditfindings translate into SMART actions, tracked to completion with evidencebased closure and measurable improvement. Lead continuousimprovement by promoting learning, standardisation and effective governanceroutines across teams. Risks, incident, complaints and learning Lead effectiveincident, complaint and feedback governance, including logging oversight,investigation support, thematic reviews and tracking learning/actions toclosure. Lead on the Riskmodule on Vantage Contribute torisk management processes (risk registers, risk assessments), ensuringmitigation actions are tracked and evidenced. Promote a justculture and leaning approach to safety and quality improvement. Training, engagement and stakeholder working Build effectiveworking relationships with the Senior Management Team, clinical leads,operational managers and wider staff groups to enable sustained compliance. Represent theQuality & Governance functions at internal meetings and where appropriate,external stakeholder discussions. Professional and organisationalresponsibilities Maintainconfidentiality and comply with information governance requirements, GDPR andorganisational IG policies, ensuring secure handling and appropriate accesscontrols for governance evidence. Maintain up todate knowledge of relevant quality, governance and assurance frameworksapplicable to the Hospice. Takeresponsibility for the management, development and improvement of systemssupporting your role e.g. Vantage modules or other systems as required. Undertake otherduties consistent with the post as required to support organisationalpriorities. Become an activemember and participant in any Hospice UK quality initiatives / groups. Network withsimilar post holders both regionally and nationally in order to supportbenchmarking for Willow Wood Hospice Services and also keep up to date withquality agenda in healthcare. To adhere to allWillow Wood Hospice standards, policies and procedures. To takeresponsibility for own personal learning and development, and to support thelearning and development of others and the organisation as a whole; acommitment to completing all training required and refreshing training asappropriate. To conduct allwork in a manner reflective of the organisational values and behaviours. AdditionalNotes a) This document is a guideline to the generalscope of duties involved and will be reviewed at regular intervals. It is notintended as a rigid inflexible specification. b) The employer shares with the employee the dualresponsibility for suggestions to alter thescope and content of this document in order to improve the workingsituation. c) There is a duty to be aware and adhere to allprofessional governing body rules and any particular Acts or statutoryrequirements, which may vary from time to time. d) Willow Wood Hospice operates a no smokingpolicy e) This post requires a satisfactory enhanceddisclosure from the Disclosure Barring Service (DBS). Person Specification Qualifications Degree or equivalent experience/qualification. Evidence of continued professional development. Clinical or Risk Management Qualification. Professional qualifications in management, quality, project management or governance. Root cause analysis/serious incident training / qualification. Personal Attributes and qualities A naturally collaborative team player. High personal integrity and commitment. Empathy with the aims and values of the Hospice. An understanding of corporate responsibilities. Ability to work under pressure. Proven track record at managing resources effectively. Demonstration of strong assertiveness and interpersonal skills. Demonstrate flexibility both within the Hospice and across organisational boundaries with credibility and integrity. Experience An understanding of the General Data Protection Regulation and the importance of confidentiality. An understanding of the meaning of and responsibility for Safeguarding. Experience working in a quality/compliance role. Proven track record of planning and facilitating service change in response to risk management issues. Ability to produce high quality comprehensive reports to senior management level. Ability to analyse and condense highly complex information to produce concise briefings and summaries. Ability to interpret and apply national and local policy. Excellent communication, negotiating, influencing, organisation and interpersonal analytical, interpretive and conflict management skills. Good presentation skills and the ability to present complex and sensitive information to senior managers where there may be barriers to acceptance. Practical experience of quality and governance principles, systems and processes. Detailed knowledge of risk management, clinical and corporate governance and its impact on the organisation. Knowledge of computer skills for use of power point presentations, reports statistical analysis e.g. PowerPoint, excel and work programmes. Management experience within a healthcare organisation. Knowledge and experience in clinical audit. Evidence of collaborative working across a wider health/social care economy. NHS Standards Framework. Vantage (Sentinel) risk management software (or equivalent e.g. Datix, Ulysses Safeguard). Evidence of carrying out complex investigations RCA, serious incidents, division reviews etc. Evidence of collaborative working across a wider health/social care economy. Good working knowledge of the national agenda around health reforms. Good understanding of the key national initiatives/Trust priorities around: - oNPSA, MHRA & CQC. oDuty of Candour. oSerious incident and complaints management. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Apr 11, 2026
Full time
Thisis an exciting opportunity for you to join Willow Wood Hospice, working closelywith the Head of People. Main duties of the job The successful candidate will lead andcoordinate the Hospices quality governance, assurance and compliance activityensuring robust systems for audit delivery, regulatory and commissionerreadiness, policy/document control, risk and incident governance andperformance assurance reporting and plays a key role in supporting the Senior Management Team ongovernance and compliance matters. About us Willow Wood Hospice is an adult Hospice providing specialist palliativecare for patients with life limiting illnesses, both cancer andnon-cancer diagnosis. We provide care, free of charge, and patients,families and their carers are at the centre of everything we do. Job responsibilities Governance, assurance and regulatorycompliance Lead day-to-daydelivery of quality governance systems, ensuring structured oversight ofcompliance requirements, evidence collation and reporting cycles acrossservices. Maintain organisationalreadiness for external scrutiny by ensuring governance artefacts are current,complete, traceable and accessible. Support the CEO& Senior Management Team (SMT) with assurance reporting, action trackingand governance development activity. External inspection and accreditationreadiness Coordinatepreparation and evidence portfolios for external inspection and accreditationactivity e.g. CQC and other relevant framework standards as applicable. Maintaininspection readiness trackers, action logs and evidence sets, ensuring timelyclosure of action with clear audit trails. Support CEO andSMT during visits/reviews including briefings, evidence retrieval and follow-upaction coordination. Audit programme and quality improvement Coordinate anddeliver the internal audit programme across the Hospice, ensuing audits arescoped, scheduled and completed to deadline using standardised tools/templates. Ensure auditfindings translate into SMART actions, tracked to completion with evidencebased closure and measurable improvement. Lead continuousimprovement by promoting learning, standardisation and effective governanceroutines across teams. Risks, incident, complaints and learning Lead effectiveincident, complaint and feedback governance, including logging oversight,investigation support, thematic reviews and tracking learning/actions toclosure. Lead on the Riskmodule on Vantage Contribute torisk management processes (risk registers, risk assessments), ensuringmitigation actions are tracked and evidenced. Promote a justculture and leaning approach to safety and quality improvement. Training, engagement and stakeholder working Build effectiveworking relationships with the Senior Management Team, clinical leads,operational managers and wider staff groups to enable sustained compliance. Represent theQuality & Governance functions at internal meetings and where appropriate,external stakeholder discussions. Professional and organisationalresponsibilities Maintainconfidentiality and comply with information governance requirements, GDPR andorganisational IG policies, ensuring secure handling and appropriate accesscontrols for governance evidence. Maintain up todate knowledge of relevant quality, governance and assurance frameworksapplicable to the Hospice. Takeresponsibility for the management, development and improvement of systemssupporting your role e.g. Vantage modules or other systems as required. Undertake otherduties consistent with the post as required to support organisationalpriorities. Become an activemember and participant in any Hospice UK quality initiatives / groups. Network withsimilar post holders both regionally and nationally in order to supportbenchmarking for Willow Wood Hospice Services and also keep up to date withquality agenda in healthcare. To adhere to allWillow Wood Hospice standards, policies and procedures. To takeresponsibility for own personal learning and development, and to support thelearning and development of others and the organisation as a whole; acommitment to completing all training required and refreshing training asappropriate. To conduct allwork in a manner reflective of the organisational values and behaviours. AdditionalNotes a) This document is a guideline to the generalscope of duties involved and will be reviewed at regular intervals. It is notintended as a rigid inflexible specification. b) The employer shares with the employee the dualresponsibility for suggestions to alter thescope and content of this document in order to improve the workingsituation. c) There is a duty to be aware and adhere to allprofessional governing body rules and any particular Acts or statutoryrequirements, which may vary from time to time. d) Willow Wood Hospice operates a no smokingpolicy e) This post requires a satisfactory enhanceddisclosure from the Disclosure Barring Service (DBS). Person Specification Qualifications Degree or equivalent experience/qualification. Evidence of continued professional development. Clinical or Risk Management Qualification. Professional qualifications in management, quality, project management or governance. Root cause analysis/serious incident training / qualification. Personal Attributes and qualities A naturally collaborative team player. High personal integrity and commitment. Empathy with the aims and values of the Hospice. An understanding of corporate responsibilities. Ability to work under pressure. Proven track record at managing resources effectively. Demonstration of strong assertiveness and interpersonal skills. Demonstrate flexibility both within the Hospice and across organisational boundaries with credibility and integrity. Experience An understanding of the General Data Protection Regulation and the importance of confidentiality. An understanding of the meaning of and responsibility for Safeguarding. Experience working in a quality/compliance role. Proven track record of planning and facilitating service change in response to risk management issues. Ability to produce high quality comprehensive reports to senior management level. Ability to analyse and condense highly complex information to produce concise briefings and summaries. Ability to interpret and apply national and local policy. Excellent communication, negotiating, influencing, organisation and interpersonal analytical, interpretive and conflict management skills. Good presentation skills and the ability to present complex and sensitive information to senior managers where there may be barriers to acceptance. Practical experience of quality and governance principles, systems and processes. Detailed knowledge of risk management, clinical and corporate governance and its impact on the organisation. Knowledge of computer skills for use of power point presentations, reports statistical analysis e.g. PowerPoint, excel and work programmes. Management experience within a healthcare organisation. Knowledge and experience in clinical audit. Evidence of collaborative working across a wider health/social care economy. NHS Standards Framework. Vantage (Sentinel) risk management software (or equivalent e.g. Datix, Ulysses Safeguard). Evidence of carrying out complex investigations RCA, serious incidents, division reviews etc. Evidence of collaborative working across a wider health/social care economy. Good working knowledge of the national agenda around health reforms. Good understanding of the key national initiatives/Trust priorities around: - oNPSA, MHRA & CQC. oDuty of Candour. oSerious incident and complaints management. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Overview Who we are looking for State Street Alpha Data Service (ADS) is the data-as-a-service provider that is the back bone of the Alpha front to back strategy. Combining both technology and service provision to deliver significant data management value to our clients. We're looking for a candidate to lead our ADS, Analytics team. Why this role is important to us The team you will be joining is part of a global, cross-divisional group supporting State Street AlphaSM. State Street AlphaSM redefines the common definition of 'alpha' to mean powering better performance and outcomes at every point on the investment lifecycle and is the first open platform from a single provider that connects the front, middle and back office. It harmonizes data, technology and services across trusted providers to help our clients better manage their businesses. Join us if making your mark in an ever-changing, increasingly complex and competitive industry is a challenge you are up for. What you will be responsible for As the ADS Data Support Team Lead we are looking for the following: Strategic Intent - Primary goal is to develop and commercialize a service model for Performance Ready Data which is interoperable with 3rd party risk vendors, 3rd party OMS providers, 3rd party IBOR providers, and the Alpha Platform Develop and implement the client servicing model working closely with Alpha Product and Global Delivery Engage directly with Alpha solutioning teams and clients to solution and implement the operational control framework Work with Alpha sales & Commercial team to create client awareness and generate revenues Oversee the day - to - day operations of the client servicing teams to ensure client SLA & KPI's are met Continually assess and contribute to produce enhancements, software quality and other improvements that could be implemented to improve how the support team monitor and triage issues These skills will help you succeed in this role: Demonstrate excellent communication skills across all channels and levels of recipients including team members, colleagues, clients at all levels including C suite. Demonstrate excellent motivational skills and lead by example in all areas. Support a culture of commitment, team work and productivity alongside diversity and work life balance. Must have experience in managing data in a Front, Middle and Back Office support Strong conceptual understanding of fixed income and derivative pricing models, as well as the various datasets informing these models (i.e swap/credit curves, volatilities, etc.) Prior experience directly supporting Investment professionals is a plus Experience partnering with senior Technology professionals in order to develop Product solutions which help improve the quality of Investment data Extensive experience with Financial Services data domains - Security Master, Benchmarks, Positions, Transactions, Cash, Performance, Analytics etc Intimate knowledge of Front Office workflows (Portfolio construction, Trading, Risk, Compliance) and the role that investment analytics plays in supporting these processes. Knowledge of industry performance and attributions platforms and the associated market data providers Education & Preferred Qualifications University degree in the field of computer science, data management or other financial services technical field CFA Qualifications 15+ years in data management, product and market data roles and responsibilities About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility We truly believe our employees' diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at Read our CEO Statement
Apr 11, 2026
Full time
Overview Who we are looking for State Street Alpha Data Service (ADS) is the data-as-a-service provider that is the back bone of the Alpha front to back strategy. Combining both technology and service provision to deliver significant data management value to our clients. We're looking for a candidate to lead our ADS, Analytics team. Why this role is important to us The team you will be joining is part of a global, cross-divisional group supporting State Street AlphaSM. State Street AlphaSM redefines the common definition of 'alpha' to mean powering better performance and outcomes at every point on the investment lifecycle and is the first open platform from a single provider that connects the front, middle and back office. It harmonizes data, technology and services across trusted providers to help our clients better manage their businesses. Join us if making your mark in an ever-changing, increasingly complex and competitive industry is a challenge you are up for. What you will be responsible for As the ADS Data Support Team Lead we are looking for the following: Strategic Intent - Primary goal is to develop and commercialize a service model for Performance Ready Data which is interoperable with 3rd party risk vendors, 3rd party OMS providers, 3rd party IBOR providers, and the Alpha Platform Develop and implement the client servicing model working closely with Alpha Product and Global Delivery Engage directly with Alpha solutioning teams and clients to solution and implement the operational control framework Work with Alpha sales & Commercial team to create client awareness and generate revenues Oversee the day - to - day operations of the client servicing teams to ensure client SLA & KPI's are met Continually assess and contribute to produce enhancements, software quality and other improvements that could be implemented to improve how the support team monitor and triage issues These skills will help you succeed in this role: Demonstrate excellent communication skills across all channels and levels of recipients including team members, colleagues, clients at all levels including C suite. Demonstrate excellent motivational skills and lead by example in all areas. Support a culture of commitment, team work and productivity alongside diversity and work life balance. Must have experience in managing data in a Front, Middle and Back Office support Strong conceptual understanding of fixed income and derivative pricing models, as well as the various datasets informing these models (i.e swap/credit curves, volatilities, etc.) Prior experience directly supporting Investment professionals is a plus Experience partnering with senior Technology professionals in order to develop Product solutions which help improve the quality of Investment data Extensive experience with Financial Services data domains - Security Master, Benchmarks, Positions, Transactions, Cash, Performance, Analytics etc Intimate knowledge of Front Office workflows (Portfolio construction, Trading, Risk, Compliance) and the role that investment analytics plays in supporting these processes. Knowledge of industry performance and attributions platforms and the associated market data providers Education & Preferred Qualifications University degree in the field of computer science, data management or other financial services technical field CFA Qualifications 15+ years in data management, product and market data roles and responsibilities About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility We truly believe our employees' diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at Read our CEO Statement
About Us Global Commissioning is a specialist consultancy delivering world-class Commissioning Agent, Management, MEP Validation, and Specialist Electrical Services to the global data centre industry. We support hyper-scale and colocation clients across EMEA, delivering compliant, high-performance commissioning solutions for mission-critical infrastructure. Operating within a Private Equity-backed environment, we place strong emphasis on governance, regulatory compliance, environmental responsibility, and scalable systems that support sustainable growth and investor confidence. Role Overview We are seeking a proactive and detail-oriented Compliance Manager to support and manage the organisation's compliance, governance, and assurance activities within a fast-paced, Private Equity-backed environment. This role will be responsible for maintaining and improving the company's compliance frameworks and integrated management systems, ensuring ongoing adherence to regulatory requirements, ISO standards, and client expectations. The Compliance Manager will work closely with senior leadership to ensure audit readiness, effective risk management, and consistent application of governance standards across all regions and projects. This role plays a key part in protecting the organisation's reputation, supporting operational excellence, and enabling sustainable growth. Key Responsibilities Compliance & Integrated Management Systems Maintain and support the organisation's integrated management systems across: Quality Environmental Management Business Continuity Information Security Ensure ongoing compliance with key standards: ISO 9001 ISO 14001 ISO 22301 ISO 27001 Support certification processes and always ensure audit readiness Assist in implementing scalable and proportionate compliance systems aligned with business growth Promote a culture of compliance, continuous improvement, and risk awareness Governance, Risk & Assurance Support the implementation and maintenance of governance and compliance frameworks Assist in planning and conducting internal audits across departments and regions Coordinate external audits, certification bodies, and client audits Monitor compliance risks and support mitigation planning Prepare reports and dashboards to provide visibility on compliance performance Sustainability & ESG Support ESG and sustainability initiatives across the organisation Assist in maintaining the Environmental Management System (ISO 14001) Contribute to ESG reporting, tracking, and improvement plans Manage and maintain external accreditations such as EcoVadis and Achilles Monitor relevant ESG regulations and support implementation of required controls Regulatory Compliance & Advisory Ensure adherence to relevant legislation, regulations, and internal policies Identify and escalation compliance and regulatory risks Support development of policies, procedures, and control measures Provide guidance to internal stakeholders on compliance-related matters Assist with due diligence, tenders, and client compliance requirements Education & Professional Qualifications Degree in Law, Compliance, Risk, Engineering, Environmental Management, Business, or similar (or equivalent experience) Professional certifications in compliance, audit, or risk (desirable)ISO Internal Auditor or Lead Auditor qualification (advantageous) Skills & Experience Experience in a compliance, risk, or governance role within a complex or growing organisation Familiarity with ISO standards and integrated management systems Understanding of audit processes and compliance frameworks Exposure to ESG or sustainability practices (desirable) Strong organisational skills with attention to detail Effective communicator with the ability to engage stakeholders at multiple levels Pragmatic and solutions-focused approach to compliance
Apr 11, 2026
Full time
About Us Global Commissioning is a specialist consultancy delivering world-class Commissioning Agent, Management, MEP Validation, and Specialist Electrical Services to the global data centre industry. We support hyper-scale and colocation clients across EMEA, delivering compliant, high-performance commissioning solutions for mission-critical infrastructure. Operating within a Private Equity-backed environment, we place strong emphasis on governance, regulatory compliance, environmental responsibility, and scalable systems that support sustainable growth and investor confidence. Role Overview We are seeking a proactive and detail-oriented Compliance Manager to support and manage the organisation's compliance, governance, and assurance activities within a fast-paced, Private Equity-backed environment. This role will be responsible for maintaining and improving the company's compliance frameworks and integrated management systems, ensuring ongoing adherence to regulatory requirements, ISO standards, and client expectations. The Compliance Manager will work closely with senior leadership to ensure audit readiness, effective risk management, and consistent application of governance standards across all regions and projects. This role plays a key part in protecting the organisation's reputation, supporting operational excellence, and enabling sustainable growth. Key Responsibilities Compliance & Integrated Management Systems Maintain and support the organisation's integrated management systems across: Quality Environmental Management Business Continuity Information Security Ensure ongoing compliance with key standards: ISO 9001 ISO 14001 ISO 22301 ISO 27001 Support certification processes and always ensure audit readiness Assist in implementing scalable and proportionate compliance systems aligned with business growth Promote a culture of compliance, continuous improvement, and risk awareness Governance, Risk & Assurance Support the implementation and maintenance of governance and compliance frameworks Assist in planning and conducting internal audits across departments and regions Coordinate external audits, certification bodies, and client audits Monitor compliance risks and support mitigation planning Prepare reports and dashboards to provide visibility on compliance performance Sustainability & ESG Support ESG and sustainability initiatives across the organisation Assist in maintaining the Environmental Management System (ISO 14001) Contribute to ESG reporting, tracking, and improvement plans Manage and maintain external accreditations such as EcoVadis and Achilles Monitor relevant ESG regulations and support implementation of required controls Regulatory Compliance & Advisory Ensure adherence to relevant legislation, regulations, and internal policies Identify and escalation compliance and regulatory risks Support development of policies, procedures, and control measures Provide guidance to internal stakeholders on compliance-related matters Assist with due diligence, tenders, and client compliance requirements Education & Professional Qualifications Degree in Law, Compliance, Risk, Engineering, Environmental Management, Business, or similar (or equivalent experience) Professional certifications in compliance, audit, or risk (desirable)ISO Internal Auditor or Lead Auditor qualification (advantageous) Skills & Experience Experience in a compliance, risk, or governance role within a complex or growing organisation Familiarity with ISO standards and integrated management systems Understanding of audit processes and compliance frameworks Exposure to ESG or sustainability practices (desirable) Strong organisational skills with attention to detail Effective communicator with the ability to engage stakeholders at multiple levels Pragmatic and solutions-focused approach to compliance
Salary: £33,000 per annum pro rata Hours: 22.5 hours over 3 days per week, must be available to work Tuesdays Contract Type: Permanent Location: Birmingham Reports to: Senior Suicide Prevention Therapist THE CHARITY Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London and Newcastle. James Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn t find it. James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James Place will be in a space where they feel valued and respected. We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 5,100 men who might otherwise have been unable to access the support they desperately need. In early 2026 we will be opening our fourth centre in Birmingham. Our new centre in Birmingham will be there to support suicidal men living in the West Midlands. THE OPPORTUNITY We are expanding our newly established team of clinicians to deliver our clinical proven intervention at our new James Place centre in Birmingham. As a Suicide Prevention Therapist, you will be an experienced mental health professional or therapist with demonstrable interest in suicide prevention. You will support men who are experiencing a suicidal crisis and their supporter(s), delivering our unique intervention and co-producing effective safety plans to maintain their safety. Successful applicants will be joining a new team at a pivotal time and will have the opportunity to shape the local culture at James Place Birmingham. Training and support will be provided by the Head of Centre in Birmingham and the wider James Place team. KEY RESPONSIBILITIES Clinical Conduct initial Welcome Assessments with men in a suicidal crisis, assessing risk and the suitability of the James Place intervention and co-producing effective safety plans Deliver our therapeutic intervention, building trust and exploring the reasons for crisis Use the Lay Your Cards on the Table intervention to encourage men to talk about and explore their feelings, attitudes and behaviours and develop positive coping strategies Take full clinical responsibility of the men under James Place care, as a member of the clinical team and in consultation with Senior Suicide Prevention Therapist and Head of Centre when needed Escalate care to appropriate services when necessary, including emergency services and secondary mental health teams Deliver one-off guidance sessions to supporters of men under the James Place care Work collaboratively with other professionals to coordinate comprehensive care Demonstrate self-awareness and regularly dedicate time and space, inside and outside of work, to keeping yourself well Undergo clinical supervision with a qualified supervisor to reflect on clinical work and raise any issues or concerns arising from work Remain up to date with developments in law, theories and research Engage in peer support sessions, caseload discussions and Reflective Practice with the team Contribute to an environment in which confidentiality, privacy and dignity are respected and be clear with clients about limits of confidentiality Maintain confidentiality and adhere to ethical standards Complete session notes in a timely and effective manner Participate in continuous professional development and engage in training provided both internally and externally Support the Clinical Administration team as and when necessary Support with the creation and facilitation of a Peer Support Group once James Place Birmingham is well-established Outreach and Engagement Support the local management team to increase contact with local community organisations able to refer to us or offer move on support for men completing our intervention Support the fundraising team to bring potential supporters into our building and showcase our work, including the facilitation of events Values Demonstrate commitment to the James Place values of Focus, Bravery, Respect, Compassion, Professionalism, Collaboration and Hope through all aspects of work PERSON SPECIFICATION The role requires someone with a relevant qualification who can confidently support men experiencing a suicidal crisis. You will need to be able to effectively conduct risk assessments and deliver our clinically proven therapeutic intervention to ensure client safety. Strong therapeutic communication, the ability to work autonomously and teamwork skills are also essential to this role, as well as the ability to build trust and hope. Essential Qualification(s) A Core Profession such as Mental Health Nurse, Occupational Therapist or Social Worker, counselling or practitioner psychologist registered with NMC, HCPC, or Social Work England or Accreditation as a psychological therapist, psychotherapist, or counsellor registered with BACP, UKCP, BABCP or equivalent, or have completed training and awaiting accreditation You must hold a relevant qualification to be considered for this role. Knowledge, Skills and Experience Demonstrable experience working with adults experiencing acute psychological distress Demonstrable knowledge of social and other factors which could lead to suicidal thinking and actions Demonstrable knowledge of the factors contributing to male suicide Evidence of being able to deliver a therapeutic session and work in a therapeutic environment Effective communication skills (both written and verbal) Good interpersonal skills with the ability to manage difficult situations Ability to assess, plan, implement and evaluate therapeutic interventions An ability to collaborate with clients in the development of a person centred, individual intervention plan An ability to engage clients in the intervention plan, overcoming barriers to communication Ability to conduct effective risk assessments and collaborative safety plans with men who are presenting with high risk of suicide, or be willing and able to learn how to do so Ability to identify if the James Place service is not adequate to maintain the person s safety and facilitate rapid transfer to the most appropriate service Ability to maintain boundaries within a time-limited intervention Ability to work as an effective team member Ability to manage and prioritise own workload, using own initiative and confidence in decision making Strong time management Ability to maintain up to date client records in line with James Place standards Ability to maintain own personal safety and the safety of others within the centre Knowledge and understanding of Safeguarding Procedures Values Commitment to clinical supervision Ability to engage with James Place values Ability to promote people s equality, diversity and rights Ability to work collaboratively and demonstrate commitment to co-production Ability to be transparent, honest and show discretion when needed Commitment to suicide prevention and working with men in a suicidal crisis WE OFFER A 7% employer contributory pension scheme Family friendly policies Death in service insurance scheme 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period LEARN MORE If you would like to learn more about working for James' Place, sign up to our online recruitment information session on Wednesday 8th April at 6:30pm - 7:15pm HOW TO APPLY To apply, please use the online application system to submit your CV detailing your experience, roles and responsibilities, and answer the three screening questions. Please note, you do not need to upload a cover letter for this role. If you have any queries or experience challenges with the application process, please contact us directly. Closing date: Friday 1st May, 5pm Interviews are expected to be held in person on 12th and 13th May. Our aim is to recruit a team of clinicians who are representative of the communities of men who will access treatment at James' Place Birmingham. We particularly encourage applications from underrepresented groups and those who have experience in delivering therapy within culturally diverse communities, particularly in widely spoken languages within those communities. James Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant . click apply for full job details
Apr 11, 2026
Full time
Salary: £33,000 per annum pro rata Hours: 22.5 hours over 3 days per week, must be available to work Tuesdays Contract Type: Permanent Location: Birmingham Reports to: Senior Suicide Prevention Therapist THE CHARITY Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London and Newcastle. James Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn t find it. James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James Place will be in a space where they feel valued and respected. We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 5,100 men who might otherwise have been unable to access the support they desperately need. In early 2026 we will be opening our fourth centre in Birmingham. Our new centre in Birmingham will be there to support suicidal men living in the West Midlands. THE OPPORTUNITY We are expanding our newly established team of clinicians to deliver our clinical proven intervention at our new James Place centre in Birmingham. As a Suicide Prevention Therapist, you will be an experienced mental health professional or therapist with demonstrable interest in suicide prevention. You will support men who are experiencing a suicidal crisis and their supporter(s), delivering our unique intervention and co-producing effective safety plans to maintain their safety. Successful applicants will be joining a new team at a pivotal time and will have the opportunity to shape the local culture at James Place Birmingham. Training and support will be provided by the Head of Centre in Birmingham and the wider James Place team. KEY RESPONSIBILITIES Clinical Conduct initial Welcome Assessments with men in a suicidal crisis, assessing risk and the suitability of the James Place intervention and co-producing effective safety plans Deliver our therapeutic intervention, building trust and exploring the reasons for crisis Use the Lay Your Cards on the Table intervention to encourage men to talk about and explore their feelings, attitudes and behaviours and develop positive coping strategies Take full clinical responsibility of the men under James Place care, as a member of the clinical team and in consultation with Senior Suicide Prevention Therapist and Head of Centre when needed Escalate care to appropriate services when necessary, including emergency services and secondary mental health teams Deliver one-off guidance sessions to supporters of men under the James Place care Work collaboratively with other professionals to coordinate comprehensive care Demonstrate self-awareness and regularly dedicate time and space, inside and outside of work, to keeping yourself well Undergo clinical supervision with a qualified supervisor to reflect on clinical work and raise any issues or concerns arising from work Remain up to date with developments in law, theories and research Engage in peer support sessions, caseload discussions and Reflective Practice with the team Contribute to an environment in which confidentiality, privacy and dignity are respected and be clear with clients about limits of confidentiality Maintain confidentiality and adhere to ethical standards Complete session notes in a timely and effective manner Participate in continuous professional development and engage in training provided both internally and externally Support the Clinical Administration team as and when necessary Support with the creation and facilitation of a Peer Support Group once James Place Birmingham is well-established Outreach and Engagement Support the local management team to increase contact with local community organisations able to refer to us or offer move on support for men completing our intervention Support the fundraising team to bring potential supporters into our building and showcase our work, including the facilitation of events Values Demonstrate commitment to the James Place values of Focus, Bravery, Respect, Compassion, Professionalism, Collaboration and Hope through all aspects of work PERSON SPECIFICATION The role requires someone with a relevant qualification who can confidently support men experiencing a suicidal crisis. You will need to be able to effectively conduct risk assessments and deliver our clinically proven therapeutic intervention to ensure client safety. Strong therapeutic communication, the ability to work autonomously and teamwork skills are also essential to this role, as well as the ability to build trust and hope. Essential Qualification(s) A Core Profession such as Mental Health Nurse, Occupational Therapist or Social Worker, counselling or practitioner psychologist registered with NMC, HCPC, or Social Work England or Accreditation as a psychological therapist, psychotherapist, or counsellor registered with BACP, UKCP, BABCP or equivalent, or have completed training and awaiting accreditation You must hold a relevant qualification to be considered for this role. Knowledge, Skills and Experience Demonstrable experience working with adults experiencing acute psychological distress Demonstrable knowledge of social and other factors which could lead to suicidal thinking and actions Demonstrable knowledge of the factors contributing to male suicide Evidence of being able to deliver a therapeutic session and work in a therapeutic environment Effective communication skills (both written and verbal) Good interpersonal skills with the ability to manage difficult situations Ability to assess, plan, implement and evaluate therapeutic interventions An ability to collaborate with clients in the development of a person centred, individual intervention plan An ability to engage clients in the intervention plan, overcoming barriers to communication Ability to conduct effective risk assessments and collaborative safety plans with men who are presenting with high risk of suicide, or be willing and able to learn how to do so Ability to identify if the James Place service is not adequate to maintain the person s safety and facilitate rapid transfer to the most appropriate service Ability to maintain boundaries within a time-limited intervention Ability to work as an effective team member Ability to manage and prioritise own workload, using own initiative and confidence in decision making Strong time management Ability to maintain up to date client records in line with James Place standards Ability to maintain own personal safety and the safety of others within the centre Knowledge and understanding of Safeguarding Procedures Values Commitment to clinical supervision Ability to engage with James Place values Ability to promote people s equality, diversity and rights Ability to work collaboratively and demonstrate commitment to co-production Ability to be transparent, honest and show discretion when needed Commitment to suicide prevention and working with men in a suicidal crisis WE OFFER A 7% employer contributory pension scheme Family friendly policies Death in service insurance scheme 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period LEARN MORE If you would like to learn more about working for James' Place, sign up to our online recruitment information session on Wednesday 8th April at 6:30pm - 7:15pm HOW TO APPLY To apply, please use the online application system to submit your CV detailing your experience, roles and responsibilities, and answer the three screening questions. Please note, you do not need to upload a cover letter for this role. If you have any queries or experience challenges with the application process, please contact us directly. Closing date: Friday 1st May, 5pm Interviews are expected to be held in person on 12th and 13th May. Our aim is to recruit a team of clinicians who are representative of the communities of men who will access treatment at James' Place Birmingham. We particularly encourage applications from underrepresented groups and those who have experience in delivering therapy within culturally diverse communities, particularly in widely spoken languages within those communities. James Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant . click apply for full job details
Job Title: Cyber Security Operations Manager Location: Liverpool City Centre on a Hybrid working basis Salary: Up to £75,000 per annum Depending on experience Job Type: Permanent, Full Time Working Hours: 37.5 hours per week, Monday to Friday Acorn are looking to recruit a brand-new role as a Cyber Security Operations Manager. The Cyber Security Operations Manager will lead the operational security function responsible for protecting the organisation's information assets, technology services, and users. This role oversees all security operation functions, incident response, threat detection, vulnerability management, and continuous improvement of the organisation's security posture. Working closely with Infrastructure, Cloud, Architecture, Governance, Compliance and Risk teams, the manager ensures that security operations are proactive, resilient, and aligned with business needs. Responsibilities Lead and manage the daily operations of the internal Security Operations team and primary relationship with any outsourced SOC solution ensuring 24/7 monitoring and response coverage. Oversee cyber defence capabilities including SIEM, SOAR, EDR/XDR, threat intelligence, and identity protection. Develop and maintain operational procedures, playbooks, and response frameworks. Direct the full incident response lifecycle: detection, triage, containment, eradication, recovery, and post-incident review. Coordinate major incident management with IT Infrastructure, Cloud, and Business teams. Ensure lessons learned are captured and drive meaningful improvement. Oversee the vulnerability management programme, ensuring timely identification, prioritisation, and remediation of risks. Partner with asset owners to ensure patches, configuration hardening, and remediation actions are completed. Support risk assessment processes and provide input to security governance and compliance teams. Ensure the design, tuning, and optimisation of detection rules, alerts, and correlation logic across security platforms. Drive automation initiatives using SOAR to improve response speed and reduce operational workload. Maintain robust coverage across cloud, on premise, network, and endpoint environments. Build capability through training, certifications, and knowledge-sharing programmes. Work with technology, business, and leadership teams to communicate risks, incidents, and security posture. Support audits, regulatory assessments, and customer assurance activities About you Requirements Experience managing a SOC or security operations function within a complex enterprise environment. Strong understanding of SIEM, SOAR, EDR, IDS/IPS, firewalls, and cloud-native security tooling. Knowledge of cyber security frameworks such as NIST CSF, MITRE ATT&CK, ISO 27001, or CIS Controls. Demonstrated expertise in incident response and threat management. Experience working in hybrid cloud environments (Azure, AWS, or GCP). Grow with Acorn We bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's Mindful Employer Disability Confident Level 1 & 2 Menopause Friendly accredited Armed Forces Covenant signatory Great Places to Work 2024/25 Best Place to Work for Development Best Place to Work for Women Before applying, please know If your application is successful, we will run relevant employment checks prior to your employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements We can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process or once you're part of the team-we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Cyber Security Consultant, Head of Cyber Security, Cyber Security Operations Supervisor, IT Cloud Operations Manager may also be considered for this role.
Apr 11, 2026
Full time
Job Title: Cyber Security Operations Manager Location: Liverpool City Centre on a Hybrid working basis Salary: Up to £75,000 per annum Depending on experience Job Type: Permanent, Full Time Working Hours: 37.5 hours per week, Monday to Friday Acorn are looking to recruit a brand-new role as a Cyber Security Operations Manager. The Cyber Security Operations Manager will lead the operational security function responsible for protecting the organisation's information assets, technology services, and users. This role oversees all security operation functions, incident response, threat detection, vulnerability management, and continuous improvement of the organisation's security posture. Working closely with Infrastructure, Cloud, Architecture, Governance, Compliance and Risk teams, the manager ensures that security operations are proactive, resilient, and aligned with business needs. Responsibilities Lead and manage the daily operations of the internal Security Operations team and primary relationship with any outsourced SOC solution ensuring 24/7 monitoring and response coverage. Oversee cyber defence capabilities including SIEM, SOAR, EDR/XDR, threat intelligence, and identity protection. Develop and maintain operational procedures, playbooks, and response frameworks. Direct the full incident response lifecycle: detection, triage, containment, eradication, recovery, and post-incident review. Coordinate major incident management with IT Infrastructure, Cloud, and Business teams. Ensure lessons learned are captured and drive meaningful improvement. Oversee the vulnerability management programme, ensuring timely identification, prioritisation, and remediation of risks. Partner with asset owners to ensure patches, configuration hardening, and remediation actions are completed. Support risk assessment processes and provide input to security governance and compliance teams. Ensure the design, tuning, and optimisation of detection rules, alerts, and correlation logic across security platforms. Drive automation initiatives using SOAR to improve response speed and reduce operational workload. Maintain robust coverage across cloud, on premise, network, and endpoint environments. Build capability through training, certifications, and knowledge-sharing programmes. Work with technology, business, and leadership teams to communicate risks, incidents, and security posture. Support audits, regulatory assessments, and customer assurance activities About you Requirements Experience managing a SOC or security operations function within a complex enterprise environment. Strong understanding of SIEM, SOAR, EDR, IDS/IPS, firewalls, and cloud-native security tooling. Knowledge of cyber security frameworks such as NIST CSF, MITRE ATT&CK, ISO 27001, or CIS Controls. Demonstrated expertise in incident response and threat management. Experience working in hybrid cloud environments (Azure, AWS, or GCP). Grow with Acorn We bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's Mindful Employer Disability Confident Level 1 & 2 Menopause Friendly accredited Armed Forces Covenant signatory Great Places to Work 2024/25 Best Place to Work for Development Best Place to Work for Women Before applying, please know If your application is successful, we will run relevant employment checks prior to your employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements We can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process or once you're part of the team-we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Cyber Security Consultant, Head of Cyber Security, Cyber Security Operations Supervisor, IT Cloud Operations Manager may also be considered for this role.
Domestic Abuse Support Worker Location: Brighton Salary : £26,208 per annum Vacancy Type: Permanent, Full Time (40 hours per week) The Women's Refuge is a safe haven for women and their children, fleeing domestic abuse. As a Domestic Abuse Support Worker , you'll manage a caseload of customers who have complex needs, through their journey with the organisation's supported housing service, ensuring a strengths based, trauma informed approach that enables them to realise their potential. You'll work closely with key partners, delivering quality, outcome focused coaching support sessions in one-to-one and group settings, providing both emotional and practical support. This will include sessions on keeping safe, healthy relationships, substance use, mental health and wellbeing, finance and budget management, and employment skills. You'll ensure that their customers are supported to stay safe and are aware of their rights to legal protection for themselves whilst identifying and signposting customers to any other services that they may benefit from that is available from partner agencies. The ideal candidate will: Have proven experience of working with people who have multiple complex needs and/or domestic abuse. Have experience of completing CAADA DASH risk assessments and carrying out robust safety planning. Have an understanding of the practical, emotional, economic and social issues of those experiencing domestic abuse, particularly those who have complex needs. Have proven complex case management experience, with a clear focus on outcomes for customers and their wider community. Have the ability to record concise, accurate case notes and support paperwork. Be able to demonstrate partnership working with specialist agencies such as mental health teams, offending services or other relevant services. Have knowledge of housing and benefits advice. Have experience of using a housing management system or other similar software. Have exceptional communication skills. Female applicants only under an exemption from the Equality Act 2010 - Section 9 - Part 1 (A) as a genuine occupational requirement Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply
Apr 11, 2026
Full time
Domestic Abuse Support Worker Location: Brighton Salary : £26,208 per annum Vacancy Type: Permanent, Full Time (40 hours per week) The Women's Refuge is a safe haven for women and their children, fleeing domestic abuse. As a Domestic Abuse Support Worker , you'll manage a caseload of customers who have complex needs, through their journey with the organisation's supported housing service, ensuring a strengths based, trauma informed approach that enables them to realise their potential. You'll work closely with key partners, delivering quality, outcome focused coaching support sessions in one-to-one and group settings, providing both emotional and practical support. This will include sessions on keeping safe, healthy relationships, substance use, mental health and wellbeing, finance and budget management, and employment skills. You'll ensure that their customers are supported to stay safe and are aware of their rights to legal protection for themselves whilst identifying and signposting customers to any other services that they may benefit from that is available from partner agencies. The ideal candidate will: Have proven experience of working with people who have multiple complex needs and/or domestic abuse. Have experience of completing CAADA DASH risk assessments and carrying out robust safety planning. Have an understanding of the practical, emotional, economic and social issues of those experiencing domestic abuse, particularly those who have complex needs. Have proven complex case management experience, with a clear focus on outcomes for customers and their wider community. Have the ability to record concise, accurate case notes and support paperwork. Be able to demonstrate partnership working with specialist agencies such as mental health teams, offending services or other relevant services. Have knowledge of housing and benefits advice. Have experience of using a housing management system or other similar software. Have exceptional communication skills. Female applicants only under an exemption from the Equality Act 2010 - Section 9 - Part 1 (A) as a genuine occupational requirement Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply
An Excellent opportunity for an Experienced HSEQ Manager to join a well-established company based in Lancashire! Job Type: Full-Time, Permanent. Location: Leyland, Lancashire. Salary: Competitive Salary, Depending on Experience. This position offers a flexible working arrangement, combining remote work with office-based tasks in Leyland, Lancashire, and necessitates national site visits as part of its responsibilities. About The Company: They are a civil engineering and infrastructure contracting company based in Leyland, Lancashire. Established in 2010, they have successfully grown the business, skilled workforce and a reputation for a reliable and high-quality standard of work delivering every project with a high level of professionalism and integrity. As a company they ensure that all of their personnel are trained and aware of the importance of providing excellent customer contact and they shall also endeavour to enhance community relations through their expertise and by creating the minimal possible disruption to all members of the public. All of their personnel are treated in a manner which respects them as individuals, develops their potential to improve their own personal standards and also encourages them to play a part in the development of the business H&S management systems through consultation. As Safety, health, Environment and Quality (SHEQ) Manager you will be responsible for ensuring the company SHEQ management systems are continuously developed to deliver excellence as well as the performance in all aspects of SHEQ matters. In return, they offer a positive working environment with full training and support in your continuous provisional development. The successful health and safety advisor will receive a competitive salary along with fantastic benefits Role Responsibilities: Engage with and optimise the Safety Management System, create Risk Assessments and Method Statements (RAMS), and conduct site audits. Ensure compliance with internal and external standards, working with external auditors and verifiers such as NERS, Achilles, and Constructionline. Manage ISO certifications and stay abreast of current legislation and Approved Codes of Practice (ACoPs). Oversee the training and health and safety of the operation, including assessing suppliers and subcontractors. Manage the training and skills matrix, ensuring all operatives' training is current and relevant. Build and maintain excellent working relationships with clients, contractors, and site teams. Collaborate with various departments to reinforce a safety-first culture. Utilise SafetyCulture (formerly iAuditor) for regular safety and compliance audits. Investigate incidents, analyse root causes, and implement corrective measures to prevent recurrence. Complete inhouse training including EUSR SHEA Trainer and delivering essential safety training, TBTs and guidance Candidate Requirements: Solid experience in an HSEQ managerial role, preferably within the civil engineering or construction sector. NEBOSH or equivalent health and safety qualifications. IOSH membership (Chartered or working towards) IEMA Membership Certification as an EUSR SHEA Trainer. Proficient in ISO standards and industry accreditations. Experienced in using Microsoft office including SharePoint Experienced in using SafetyCulture (iAuditor) or equivalent tools. Mental health first aid. Other requirements: Full clean driving License. Strong organizational, leadership, and communication skills. Positive proactive outlook. What They Offer: A role full of challenges and opportunities at an expanding company. Competitive salary with comprehensive benefits. Career growth and continuous learning opportunities. If you feel that you have the relevant skills/attributes to fulfil this role then please apply now! The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.
Apr 11, 2026
Full time
An Excellent opportunity for an Experienced HSEQ Manager to join a well-established company based in Lancashire! Job Type: Full-Time, Permanent. Location: Leyland, Lancashire. Salary: Competitive Salary, Depending on Experience. This position offers a flexible working arrangement, combining remote work with office-based tasks in Leyland, Lancashire, and necessitates national site visits as part of its responsibilities. About The Company: They are a civil engineering and infrastructure contracting company based in Leyland, Lancashire. Established in 2010, they have successfully grown the business, skilled workforce and a reputation for a reliable and high-quality standard of work delivering every project with a high level of professionalism and integrity. As a company they ensure that all of their personnel are trained and aware of the importance of providing excellent customer contact and they shall also endeavour to enhance community relations through their expertise and by creating the minimal possible disruption to all members of the public. All of their personnel are treated in a manner which respects them as individuals, develops their potential to improve their own personal standards and also encourages them to play a part in the development of the business H&S management systems through consultation. As Safety, health, Environment and Quality (SHEQ) Manager you will be responsible for ensuring the company SHEQ management systems are continuously developed to deliver excellence as well as the performance in all aspects of SHEQ matters. In return, they offer a positive working environment with full training and support in your continuous provisional development. The successful health and safety advisor will receive a competitive salary along with fantastic benefits Role Responsibilities: Engage with and optimise the Safety Management System, create Risk Assessments and Method Statements (RAMS), and conduct site audits. Ensure compliance with internal and external standards, working with external auditors and verifiers such as NERS, Achilles, and Constructionline. Manage ISO certifications and stay abreast of current legislation and Approved Codes of Practice (ACoPs). Oversee the training and health and safety of the operation, including assessing suppliers and subcontractors. Manage the training and skills matrix, ensuring all operatives' training is current and relevant. Build and maintain excellent working relationships with clients, contractors, and site teams. Collaborate with various departments to reinforce a safety-first culture. Utilise SafetyCulture (formerly iAuditor) for regular safety and compliance audits. Investigate incidents, analyse root causes, and implement corrective measures to prevent recurrence. Complete inhouse training including EUSR SHEA Trainer and delivering essential safety training, TBTs and guidance Candidate Requirements: Solid experience in an HSEQ managerial role, preferably within the civil engineering or construction sector. NEBOSH or equivalent health and safety qualifications. IOSH membership (Chartered or working towards) IEMA Membership Certification as an EUSR SHEA Trainer. Proficient in ISO standards and industry accreditations. Experienced in using Microsoft office including SharePoint Experienced in using SafetyCulture (iAuditor) or equivalent tools. Mental health first aid. Other requirements: Full clean driving License. Strong organizational, leadership, and communication skills. Positive proactive outlook. What They Offer: A role full of challenges and opportunities at an expanding company. Competitive salary with comprehensive benefits. Career growth and continuous learning opportunities. If you feel that you have the relevant skills/attributes to fulfil this role then please apply now! The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.
Wholesale Credit Risk Manager - Infrastructure Finance Brand: HSBC Area of Interest: Risk and Compliance Location: London, GB, E14 5HQ Work style: Hybrid Worker Date: 1 Apr 2026 If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further. We're one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our Infrastructure Finance credit team in the role of Wholesale Credit Risk Manager. You'll play a pivotal role at the centre of the credit team servicing HSBC's Infrastructure Finance business, supporting high-value, complex transactions that shape real economy - from energy transition to digital infrastructure. This is a rare opportunity to combine deep credit risk expertise with genuine strategic influence, partnering directly with senior leadership and gaining exposure to globally significant deals, while developing your profile within a highly visible, growth-focused area of the bank. As an HSBC employee in the UK, you'll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. In this role you will: Review and assess complex credit proposals, providing clear, well-reasoned recommendations to support informed decision-making Collaborate closely with front office, portfolio management, and global risk teams to ensure consistent application of credit standards and best practice Contribute to the ongoing development of risk frameworks, policies, and processes, driving continuous improvement and strengthening risk oversight Support the oversight and management of a diverse Infrastructure Finance credit risk portfolio, monitoring performance, identifying emerging risks, and ensuring alignment with the bank's risk appetite Produce and present portfolio insight, risk analytics, and reporting to senior stakeholders, including Manager Director and Director level To be successful in this role you should meet the following requirements: Extensive experience in credit risk, within wholesale banking, infrastructure finance and/or structured/project finance environments Strong analytical capability, with the ability to assess complex financial information and translate into clear risk insights Confident engaging with senior stakeholders and can communicate effectively, both in writing and verbally Demonstrate sound judgement and the ability to balance commercial considerations with prudent risk management Ability to collaborate and adapt comfortably working across global teams, navigating a dynamic, fast paced environment Opening up a world of opportunity. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. Ifyouhaveaneedthatrequiresaccommodationsor changes duringtherecruitmentprocess, please get in touch with our Recruitment Helpdesk:
Apr 11, 2026
Full time
Wholesale Credit Risk Manager - Infrastructure Finance Brand: HSBC Area of Interest: Risk and Compliance Location: London, GB, E14 5HQ Work style: Hybrid Worker Date: 1 Apr 2026 If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further. We're one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our Infrastructure Finance credit team in the role of Wholesale Credit Risk Manager. You'll play a pivotal role at the centre of the credit team servicing HSBC's Infrastructure Finance business, supporting high-value, complex transactions that shape real economy - from energy transition to digital infrastructure. This is a rare opportunity to combine deep credit risk expertise with genuine strategic influence, partnering directly with senior leadership and gaining exposure to globally significant deals, while developing your profile within a highly visible, growth-focused area of the bank. As an HSBC employee in the UK, you'll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. In this role you will: Review and assess complex credit proposals, providing clear, well-reasoned recommendations to support informed decision-making Collaborate closely with front office, portfolio management, and global risk teams to ensure consistent application of credit standards and best practice Contribute to the ongoing development of risk frameworks, policies, and processes, driving continuous improvement and strengthening risk oversight Support the oversight and management of a diverse Infrastructure Finance credit risk portfolio, monitoring performance, identifying emerging risks, and ensuring alignment with the bank's risk appetite Produce and present portfolio insight, risk analytics, and reporting to senior stakeholders, including Manager Director and Director level To be successful in this role you should meet the following requirements: Extensive experience in credit risk, within wholesale banking, infrastructure finance and/or structured/project finance environments Strong analytical capability, with the ability to assess complex financial information and translate into clear risk insights Confident engaging with senior stakeholders and can communicate effectively, both in writing and verbally Demonstrate sound judgement and the ability to balance commercial considerations with prudent risk management Ability to collaborate and adapt comfortably working across global teams, navigating a dynamic, fast paced environment Opening up a world of opportunity. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. Ifyouhaveaneedthatrequiresaccommodationsor changes duringtherecruitmentprocess, please get in touch with our Recruitment Helpdesk:
We are seeking a professional and welcoming Specialist Services Receptionist to join the Facilities Team at Erlegh House. This is a key front-of-house role providing an efficient reception service and acting as the first point of contact for patients, visitors, contractors and staff. You will ensure the smooth day-to-day running of reception, support administrative processes across the site, and contribute to a safe, organised and responsive environment aligned with Trust policies and values. Main duties of the job Provide a professional meet-and-greet service for patients,visitorsand contractors Manage the main reception desk and ensure consistent service delivery Create,issueandmaintainsite access cards and access control systems Provide administrative support including data recording and document management Respond to telephone,intercomand email enquiries appropriately Support meeting and event coordination including room bookings andlogistics Maintain effective communication across site teams and services Act as Fire Warden in emergency situations Report faults, risks,incidentsand health & safety concerns in line with Trust procedures About us Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish. Our values at Berkshire Healthcare are: Caring for and about you is our top priority Committed to providing good quality, safe services Working Together with you to develop innovative solutions Your wellbeing is important to us. Some of the benefits of working for us include: Flexible working options to support work-life balance 27 days' annual leave rising with service + opportunity to buy and sell Excellent learning and career development opportunities 'Cycle to Work' and car leasing scheme including electric vehicles Access to a range of wellbeing tools and services Discounts at hundreds of popular retailers and restaurants Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality Generous maternity, paternity, adoption and special leave Free parking across Trust sites Job responsibilities The must haves for this role: Enthusiastic and driven Basic knowledge of administration Experience of working in a customer care environment Empathy with patients & visitors For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet thecriteria in theperson specificationand write about thispoint-by-pointin your supporting statementfor the best chance of being shortlisted. Werecommitted to equal opportunitiesand welcomeapplications fromall sections of the community. Our commitment to inclusion is reflected inour accreditations:Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award.Reasonable adjustments will be provided to candidates as needed. We welcome a conversation about flexibility and any other questions you may have. Pleasedonthesitate to call:Bradley Williams Phone- or email: delighted to help. Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so pleasesubmityour application as soon as possible. Person Specification Education & Qualifications NVQ Level 3 or Equivalent qualification or experience Experience Advanced IT Skills - Word, Excel and to be able to use and update a range of systems Working effectively as part of a team (immediate and wider team) Experience of working in a customer care environment Experience undertaking a full range of administrative duties, including minute-taking Supervisory or team leading experience Skills & Abilities Able to prioritise workload Ability to communicate effectively with internal and external stakeholders Excellent interpersonal and communication skills including verbal reasoning, presentation, influencing & persuasion skills Ability to use a practical problem solving approach in everyday situations Ability to work effectively in a team and to work unsupervised and on own initiative, managing own workload Ability to work flexibly as required, with the ability to travel independently between locations to fulfil the requirements of the post / Full Driving Licence Good command of the English language Good time management & organisational skills Empathy with patients & visitors Reliable and punctual Enthusiastic and driven Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Berkshire Healthcare Foundation Trust Address UoR Erlegh House - Soft FM , Erlegh House UoR Erlegh House - Soft FM , Erlegh House
Apr 11, 2026
Full time
We are seeking a professional and welcoming Specialist Services Receptionist to join the Facilities Team at Erlegh House. This is a key front-of-house role providing an efficient reception service and acting as the first point of contact for patients, visitors, contractors and staff. You will ensure the smooth day-to-day running of reception, support administrative processes across the site, and contribute to a safe, organised and responsive environment aligned with Trust policies and values. Main duties of the job Provide a professional meet-and-greet service for patients,visitorsand contractors Manage the main reception desk and ensure consistent service delivery Create,issueandmaintainsite access cards and access control systems Provide administrative support including data recording and document management Respond to telephone,intercomand email enquiries appropriately Support meeting and event coordination including room bookings andlogistics Maintain effective communication across site teams and services Act as Fire Warden in emergency situations Report faults, risks,incidentsand health & safety concerns in line with Trust procedures About us Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish. Our values at Berkshire Healthcare are: Caring for and about you is our top priority Committed to providing good quality, safe services Working Together with you to develop innovative solutions Your wellbeing is important to us. Some of the benefits of working for us include: Flexible working options to support work-life balance 27 days' annual leave rising with service + opportunity to buy and sell Excellent learning and career development opportunities 'Cycle to Work' and car leasing scheme including electric vehicles Access to a range of wellbeing tools and services Discounts at hundreds of popular retailers and restaurants Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality Generous maternity, paternity, adoption and special leave Free parking across Trust sites Job responsibilities The must haves for this role: Enthusiastic and driven Basic knowledge of administration Experience of working in a customer care environment Empathy with patients & visitors For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet thecriteria in theperson specificationand write about thispoint-by-pointin your supporting statementfor the best chance of being shortlisted. Werecommitted to equal opportunitiesand welcomeapplications fromall sections of the community. Our commitment to inclusion is reflected inour accreditations:Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award.Reasonable adjustments will be provided to candidates as needed. We welcome a conversation about flexibility and any other questions you may have. Pleasedonthesitate to call:Bradley Williams Phone- or email: delighted to help. Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so pleasesubmityour application as soon as possible. Person Specification Education & Qualifications NVQ Level 3 or Equivalent qualification or experience Experience Advanced IT Skills - Word, Excel and to be able to use and update a range of systems Working effectively as part of a team (immediate and wider team) Experience of working in a customer care environment Experience undertaking a full range of administrative duties, including minute-taking Supervisory or team leading experience Skills & Abilities Able to prioritise workload Ability to communicate effectively with internal and external stakeholders Excellent interpersonal and communication skills including verbal reasoning, presentation, influencing & persuasion skills Ability to use a practical problem solving approach in everyday situations Ability to work effectively in a team and to work unsupervised and on own initiative, managing own workload Ability to work flexibly as required, with the ability to travel independently between locations to fulfil the requirements of the post / Full Driving Licence Good command of the English language Good time management & organisational skills Empathy with patients & visitors Reliable and punctual Enthusiastic and driven Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Berkshire Healthcare Foundation Trust Address UoR Erlegh House - Soft FM , Erlegh House UoR Erlegh House - Soft FM , Erlegh House
Planner & SchedulerLocation- PeterleeGreat hours Monday to Friday, no evenings or weekend working Full time permanent position with hybrid working About the Role We're looking for a highly organised, analytical, and proactive Planner & Scheduler to join our PHS Hygiene team. In this role, you'll play a key part in ensuring our Service Drivers have optimised routes, our customers receive outstanding service, and our operational performance meets the highest standards.Working closely with the Lead Scheduler and Operations Management teams, you'll help drive continuous improvement, efficiency, and great customer outcomes. What You'll Be Doing: Planning & Scheduling Create and maintain optimal schedules for Service Drivers in the Hayes Operations Center to maximise productivity and resource utilisation.Analyse routes and driver feedback to continuously improve efficiency.Monitor unplanned work and KPI trends to ensure resources are used effectively.Maintain backlogs at appropriate levels. Operational Support Support the Lead Scheduler through daily Op Rhythm Calls, weekly reviews, and ad hoc meetings.Assist with customer mobilisations and onboarding, ensuring smooth rollouts and fast responses to any issues.Resolve customer service queries in a timely and appropriate manner. Communication & Collaboration Work closely with Scheduling and Operations teams to meet KPI targets.Cascade updates on policies, process changes, and operational news to ensure staff remain well-informed.Promote consistent ways of working and a positive team environment. Other Responsibilities Travel to Operations Centres or meetings when required.Uphold all health and safety and quality standards at all times. Skills & Knowledge Required Advanced knowledge of scheduling systems and best-practice scheduling, with strong IT skills and a passion for technology.Highly analytical and solutions-focused, able to propose flexible approaches and drive continuous improvement.Customer-obsessed, taking ownership of scheduling delivery for assigned Operations Centres.Strong communicator with a personable, collaborative approach.Resilient, proactive team player who can prioritise effectively and perform under pressure.Positive, can-do mindset with a strong commitment to getting the job done.Valid driving licence (essential). In return for your commitment and expertise in this role, you will get: A competitive salary depending on experience in a secure, successful companyNo weekend or evening working - great hours Monday to Friday (40 hours a week)Amazing employee discounts with major supermarkets and retailers with phsPerksTraining available to expand your skills. We offer accredited ILM training through external and in-house training23 days holiday plus bank holidays (31 days in total), plus a Buy / Sell holiday schemeFree Parking onsite so no parking costsOther benefits such as improved parental leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more Why Join Us? At PHS Hygiene, you'll be part of a supportive, forward-thinking team where your input truly matters. You'll have the opportunity to influence best practice, drive improvements, and help shape an efficient, customer-focused operation.At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.phs Group is the leading hygiene services provider in the UK, Ireland and Spain.Our team of over 3,000 expert personnel provides washroom, floorcare, healthcare and a range of specialist services to over120,000 customers ranging from large single sites, to multi-national restaurant chains, healthcare establishments and small owner occupied shops.
Apr 10, 2026
Full time
Planner & SchedulerLocation- PeterleeGreat hours Monday to Friday, no evenings or weekend working Full time permanent position with hybrid working About the Role We're looking for a highly organised, analytical, and proactive Planner & Scheduler to join our PHS Hygiene team. In this role, you'll play a key part in ensuring our Service Drivers have optimised routes, our customers receive outstanding service, and our operational performance meets the highest standards.Working closely with the Lead Scheduler and Operations Management teams, you'll help drive continuous improvement, efficiency, and great customer outcomes. What You'll Be Doing: Planning & Scheduling Create and maintain optimal schedules for Service Drivers in the Hayes Operations Center to maximise productivity and resource utilisation.Analyse routes and driver feedback to continuously improve efficiency.Monitor unplanned work and KPI trends to ensure resources are used effectively.Maintain backlogs at appropriate levels. Operational Support Support the Lead Scheduler through daily Op Rhythm Calls, weekly reviews, and ad hoc meetings.Assist with customer mobilisations and onboarding, ensuring smooth rollouts and fast responses to any issues.Resolve customer service queries in a timely and appropriate manner. Communication & Collaboration Work closely with Scheduling and Operations teams to meet KPI targets.Cascade updates on policies, process changes, and operational news to ensure staff remain well-informed.Promote consistent ways of working and a positive team environment. Other Responsibilities Travel to Operations Centres or meetings when required.Uphold all health and safety and quality standards at all times. Skills & Knowledge Required Advanced knowledge of scheduling systems and best-practice scheduling, with strong IT skills and a passion for technology.Highly analytical and solutions-focused, able to propose flexible approaches and drive continuous improvement.Customer-obsessed, taking ownership of scheduling delivery for assigned Operations Centres.Strong communicator with a personable, collaborative approach.Resilient, proactive team player who can prioritise effectively and perform under pressure.Positive, can-do mindset with a strong commitment to getting the job done.Valid driving licence (essential). In return for your commitment and expertise in this role, you will get: A competitive salary depending on experience in a secure, successful companyNo weekend or evening working - great hours Monday to Friday (40 hours a week)Amazing employee discounts with major supermarkets and retailers with phsPerksTraining available to expand your skills. We offer accredited ILM training through external and in-house training23 days holiday plus bank holidays (31 days in total), plus a Buy / Sell holiday schemeFree Parking onsite so no parking costsOther benefits such as improved parental leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more Why Join Us? At PHS Hygiene, you'll be part of a supportive, forward-thinking team where your input truly matters. You'll have the opportunity to influence best practice, drive improvements, and help shape an efficient, customer-focused operation.At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.phs Group is the leading hygiene services provider in the UK, Ireland and Spain.Our team of over 3,000 expert personnel provides washroom, floorcare, healthcare and a range of specialist services to over120,000 customers ranging from large single sites, to multi-national restaurant chains, healthcare establishments and small owner occupied shops.
Linesman LE1 Basildon Permanent Competitive + Flexible Benefits The role: Working as part of a team you will be directly involved in a diversity of challenging overhead line projects constructing and replacing out-dated networks. You will also be given the opportunity to develop your career along the way. The responsibilities: A key part of an Overhead Line team to erect poles, change transformers and carry out any other overhead line work that may be required. To construct/maintain/replace overhead electrical networks up to 33kV. Carry out all work in accordance with the standards, policies and procedures of Freedom and its customers. To lead by example and safely undertake works as directed. To partake in the risk assessment process prior to project commencement and continually review and report changes to your Chargehand. To work safely at all times and in line with Company and statutory safety requirements. To ensure that all work is carried out efficiently and in accordance with Company procedures and client/Company distribution safety rules. Install and construct overhead electricity networks to relevant construction standards and exacting quality standards. To highlight any concerns, unsafe conditions or acts to your line manager. To mentor other team members. Acquire, maintain and develop own competence in accordance with legislative changes and customer requirements. Work as part of a team to ensure the safe, effective and efficient implementation of Freedom's operations. Maintain awareness of and conform to Freedom's SHEQ policy and issued safety instructions. Maintain site safety at all times. Conform to all instructions stated in method statements and risk assessments. Report any concerns regarding SHEQ to the SHEQ team and your manager. Adhere to Freedom's AIMED and TLC values. Complete all work to high standards. Maintain in good working order issued vehicles, tools and equipment Who we are looking for: People with experience as a linesman. A team player that is enthusiastic and willing to participate in achieving a class-leading business. People with experience (Work on Dead Networks, Live LV Working) People with IPAF accreditation - Training can be given People with a full driving licence NRSWA Operative People with a risk adverse attitude. People who can interact with members of the public in a polite and courteous manner. What would be beneficial: Driving licence with C1+E category City & Guilds 2339 (formally 2322) NPTC Chainsaw qualification Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. sponsor: yes
Apr 10, 2026
Full time
Linesman LE1 Basildon Permanent Competitive + Flexible Benefits The role: Working as part of a team you will be directly involved in a diversity of challenging overhead line projects constructing and replacing out-dated networks. You will also be given the opportunity to develop your career along the way. The responsibilities: A key part of an Overhead Line team to erect poles, change transformers and carry out any other overhead line work that may be required. To construct/maintain/replace overhead electrical networks up to 33kV. Carry out all work in accordance with the standards, policies and procedures of Freedom and its customers. To lead by example and safely undertake works as directed. To partake in the risk assessment process prior to project commencement and continually review and report changes to your Chargehand. To work safely at all times and in line with Company and statutory safety requirements. To ensure that all work is carried out efficiently and in accordance with Company procedures and client/Company distribution safety rules. Install and construct overhead electricity networks to relevant construction standards and exacting quality standards. To highlight any concerns, unsafe conditions or acts to your line manager. To mentor other team members. Acquire, maintain and develop own competence in accordance with legislative changes and customer requirements. Work as part of a team to ensure the safe, effective and efficient implementation of Freedom's operations. Maintain awareness of and conform to Freedom's SHEQ policy and issued safety instructions. Maintain site safety at all times. Conform to all instructions stated in method statements and risk assessments. Report any concerns regarding SHEQ to the SHEQ team and your manager. Adhere to Freedom's AIMED and TLC values. Complete all work to high standards. Maintain in good working order issued vehicles, tools and equipment Who we are looking for: People with experience as a linesman. A team player that is enthusiastic and willing to participate in achieving a class-leading business. People with experience (Work on Dead Networks, Live LV Working) People with IPAF accreditation - Training can be given People with a full driving licence NRSWA Operative People with a risk adverse attitude. People who can interact with members of the public in a polite and courteous manner. What would be beneficial: Driving licence with C1+E category City & Guilds 2339 (formally 2322) NPTC Chainsaw qualification Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. sponsor: yes
Credit Control Manager Finance / London or Manchester / Hybrid Salary range: £45K - £51K Work where work matters. We are a global technology group built for what's next, offering high calibre professionals the platform for high stakes work, the kind of work that defines an entire career. When you join us, you're not just taking on projects, you're solving problems that don't even have answers yet. You will join an exclusive roster of talent that global leaders, including Google, Snap, Diageo, PayPal, and Jaguar Land Rover call when deadlines seem impossible, when others have already tried and failed, and when the solution absolutely has to work. Forget routine consultancy. You will operate where technology, design, and human behaviour meet to deliver tangible outcomes, fast. This is work that leaves a mark, work you'll be proud to tell your friends about. We are looking for a Credit Control Manager to oversee the credit control function, manage complex escalations, improve processes, and drive performance across the team. The role includes managing their own ledger, forecasting upcoming payments, and ensuring strong financial controls. The primary objective is to reduce Days Sales Outstanding (DSO) through proactive credit management, better processes, and effective coaching of Credit Controllers. We look for people who embody: Innovation to solve the hardest problems. Accountability for every result. Integrity always. Role Responsibilities Manage and develop the Credit Control team, providing coaching, support, and performance feedback. Ensure all ledgers have an assigned Credit Controller with appropriate oversight. Manage a portfolio of customer accounts, including complex or high-risk accounts. Ensure all escalations are acted upon promptly, including direct customer contact when required. Actively pursue overdue debt and ensure the legal referral process is followed correctly - avoiding legal escalation through proactive management. Reconcile customer accounts and monitor key issues affecting payment. Raise and approve customer invoices in line with business rules. Process and allocate payments, ensuring full accuracy and visibility. Oversee credit checking for new accounts and review credit limits, addressing risk proactively. Ensure setup of new direct debits and reinstatement of cancelled mandates. Manage and monitor unallocated cash, ensuring prompt allocation. Forecast upcoming customer payments and report on expected cashflow. Prepare and deliver performance updates to the Head of Finance Operations (HOFO). Look for process improvement opportunities, drive efficiency, and promote a culture of continuous improvement. Work cross-functionally to reduce internally generated credit notes and billing errors. Ensure all Credit Control processes and procedures are fully documented and kept up to date. Essential Experience: Confident in communicating with customers, including senior stakeholders. Comfortable learning new systems and optimising workflows. Excellent attention to detail and organisational skills. Strong analytical and problem-solving capabilities. Clear and influential communication skills. Resilience and confidence leading challenging conversations. Ability to work under pressure and deliver to tight timescales. Proven ability to make clear, sound decisions under pressure.Hib> KPI-driven mindset with a focus on reducing DSO and improving efficiency. Experience in credit control with some exposure to coaching/supporting others (desirable for senior role). We believe in supporting our team members both professionally and personally. Here's how we invest in you: Compensation and Financial Wellbeing Competitive base salary. Matching pension scheme (up to 5%) from day one. Discretionary company bonus scheme. 4 x annual salary Death in Service coverage from day one. Employee referral scheme. Tech Scheme. Health and Wellness Private medical insurance from day one. Optical and dental cash back scheme. app: access to remote GPs, second opinions, mental health support, and physiotherapy. EAP service. Cycle to Work scheme. Work-Life Balance and Growth 36 days annual leave (inclusive of bank holidays). An extra paid day off for your birthday. Ten paid learning days per year. Flexible working hours. Market-leading parental leave. Sabbatical leave (after five years). Work from anywhere (up to 3 weeks per year). Industry-recognised training and certifications. Bonusly employee recognition and rewards platform. Clear opportunities for career development. Length of Service Awards. Regular company events.
Apr 10, 2026
Full time
Credit Control Manager Finance / London or Manchester / Hybrid Salary range: £45K - £51K Work where work matters. We are a global technology group built for what's next, offering high calibre professionals the platform for high stakes work, the kind of work that defines an entire career. When you join us, you're not just taking on projects, you're solving problems that don't even have answers yet. You will join an exclusive roster of talent that global leaders, including Google, Snap, Diageo, PayPal, and Jaguar Land Rover call when deadlines seem impossible, when others have already tried and failed, and when the solution absolutely has to work. Forget routine consultancy. You will operate where technology, design, and human behaviour meet to deliver tangible outcomes, fast. This is work that leaves a mark, work you'll be proud to tell your friends about. We are looking for a Credit Control Manager to oversee the credit control function, manage complex escalations, improve processes, and drive performance across the team. The role includes managing their own ledger, forecasting upcoming payments, and ensuring strong financial controls. The primary objective is to reduce Days Sales Outstanding (DSO) through proactive credit management, better processes, and effective coaching of Credit Controllers. We look for people who embody: Innovation to solve the hardest problems. Accountability for every result. Integrity always. Role Responsibilities Manage and develop the Credit Control team, providing coaching, support, and performance feedback. Ensure all ledgers have an assigned Credit Controller with appropriate oversight. Manage a portfolio of customer accounts, including complex or high-risk accounts. Ensure all escalations are acted upon promptly, including direct customer contact when required. Actively pursue overdue debt and ensure the legal referral process is followed correctly - avoiding legal escalation through proactive management. Reconcile customer accounts and monitor key issues affecting payment. Raise and approve customer invoices in line with business rules. Process and allocate payments, ensuring full accuracy and visibility. Oversee credit checking for new accounts and review credit limits, addressing risk proactively. Ensure setup of new direct debits and reinstatement of cancelled mandates. Manage and monitor unallocated cash, ensuring prompt allocation. Forecast upcoming customer payments and report on expected cashflow. Prepare and deliver performance updates to the Head of Finance Operations (HOFO). Look for process improvement opportunities, drive efficiency, and promote a culture of continuous improvement. Work cross-functionally to reduce internally generated credit notes and billing errors. Ensure all Credit Control processes and procedures are fully documented and kept up to date. Essential Experience: Confident in communicating with customers, including senior stakeholders. Comfortable learning new systems and optimising workflows. Excellent attention to detail and organisational skills. Strong analytical and problem-solving capabilities. Clear and influential communication skills. Resilience and confidence leading challenging conversations. Ability to work under pressure and deliver to tight timescales. Proven ability to make clear, sound decisions under pressure.Hib> KPI-driven mindset with a focus on reducing DSO and improving efficiency. Experience in credit control with some exposure to coaching/supporting others (desirable for senior role). We believe in supporting our team members both professionally and personally. Here's how we invest in you: Compensation and Financial Wellbeing Competitive base salary. Matching pension scheme (up to 5%) from day one. Discretionary company bonus scheme. 4 x annual salary Death in Service coverage from day one. Employee referral scheme. Tech Scheme. Health and Wellness Private medical insurance from day one. Optical and dental cash back scheme. app: access to remote GPs, second opinions, mental health support, and physiotherapy. EAP service. Cycle to Work scheme. Work-Life Balance and Growth 36 days annual leave (inclusive of bank holidays). An extra paid day off for your birthday. Ten paid learning days per year. Flexible working hours. Market-leading parental leave. Sabbatical leave (after five years). Work from anywhere (up to 3 weeks per year). Industry-recognised training and certifications. Bonusly employee recognition and rewards platform. Clear opportunities for career development. Length of Service Awards. Regular company events.
"Help protect our customers and our business in a growing, digitally enabled bank." At Castle Trust Bank, we are a specialist UK challenger bank providing property mortgages, retail finance lending and savings products to a wide range of customers. As we continue to grow and evolve, protecting our customers and the Bank from fraud is more important than ever. We are looking for an experienced Fraud Manager to take end to end ownership of fraud management across the Bank, with primary responsibility for our Omni retail finance business. This is a highly visible role, working across Operations, Risk, Compliance, Finance and Commercial teams, with real influence over how fraud risk is identified, managed and mitigated across all business lines. This is a hybrid role based in Basingstoke, with an expectation of 3 days per week in the office. What you'll deliver Own and execute the Bank's fraud management strategy across all business lines, including Omni (retail finance), Property and Savings. Lead fraud prevention, detection and investigation activity, with a particular focus on Omni as the highest volume and most dynamic fraud risk area. Analyse fraud trends and behaviours across products and channels, using insight to strengthen controls and reduce losses. Lead timely and effective fraud investigations, minimising customer detriment and financial exposure. Maintain and enhance fraud rules, tools and systems in partnership with Risk and Operations, ensuring consistency and scalability across the Bank. Produce clear fraud MI, root cause analysis and post incident remediation actions for senior stakeholders and committees. Maximise fraud recoveries and manage financial impacts including chargebacks and write offs. Work closely with Legal, law enforcement and external agencies on fraud cases and resolutions. Ensure fraud policies, procedures and controls remain effective, up to date and compliant across all business areas. Support the continued development of the Bank's wider financial crime framework, ensuring alignment between fraud risk and broader financial crime controls. What you'll bring Proven experience in fraud management within a financial services environment (essential/minimum requirement) Strong understanding of fraud risks across lending and/or savings products, including retail finance, mortgages or deposits (essential/minimum requirement) Deep knowledge of fraud behaviours, tools, controls and UK market best practice (essential/minimum requirement) Excellent investigation and root cause analysis skills. The ability to communicate complex issues clearly to senior stakeholders. Experience working with external bodies such as Action Fraud, law enforcement, FOS or credit reference agencies. A proactive, adaptable approach, able to operate effectively in a fast moving environment. Why join Castle Trust Bank? Competitive salary Performance bonus (based on individual and company performance) Generous contributory pension through Hargreaves Lansdown Life Assurance 25 days' holiday + option to buy/sell 5 days Additional paid volunteering day Private healthcare through Equipsme (includes cash back for Dental and Optical treatment) Free access to BHSF Rise EAP to support colleague health and wellbeing Gym discounts Season ticket travel loans (if applicable) A supportive, inclusive culture where your work has real impact Caught your attention? If so, we'd love to talk to you and tell you more about what it's like to work at Castle Trust Bank - The Place To Work! Castle Trust Bank is an equal opportunity employer where we celebrate diversity and are committed to creating an inclusive environment for all our colleagues to thrive. We welcome applications from all and will not discriminate against any status/characteristic protected by law and will always base our decisions on merit. We are proud to support people with disabilities and are committed to be a Disability Confident employer. If you are a person with a disability and meet the minimum criteria for the role you will be offered an interview. Should you require any reasonable adjustment to support you in your application for one of our opportunities, please contact
Apr 10, 2026
Full time
"Help protect our customers and our business in a growing, digitally enabled bank." At Castle Trust Bank, we are a specialist UK challenger bank providing property mortgages, retail finance lending and savings products to a wide range of customers. As we continue to grow and evolve, protecting our customers and the Bank from fraud is more important than ever. We are looking for an experienced Fraud Manager to take end to end ownership of fraud management across the Bank, with primary responsibility for our Omni retail finance business. This is a highly visible role, working across Operations, Risk, Compliance, Finance and Commercial teams, with real influence over how fraud risk is identified, managed and mitigated across all business lines. This is a hybrid role based in Basingstoke, with an expectation of 3 days per week in the office. What you'll deliver Own and execute the Bank's fraud management strategy across all business lines, including Omni (retail finance), Property and Savings. Lead fraud prevention, detection and investigation activity, with a particular focus on Omni as the highest volume and most dynamic fraud risk area. Analyse fraud trends and behaviours across products and channels, using insight to strengthen controls and reduce losses. Lead timely and effective fraud investigations, minimising customer detriment and financial exposure. Maintain and enhance fraud rules, tools and systems in partnership with Risk and Operations, ensuring consistency and scalability across the Bank. Produce clear fraud MI, root cause analysis and post incident remediation actions for senior stakeholders and committees. Maximise fraud recoveries and manage financial impacts including chargebacks and write offs. Work closely with Legal, law enforcement and external agencies on fraud cases and resolutions. Ensure fraud policies, procedures and controls remain effective, up to date and compliant across all business areas. Support the continued development of the Bank's wider financial crime framework, ensuring alignment between fraud risk and broader financial crime controls. What you'll bring Proven experience in fraud management within a financial services environment (essential/minimum requirement) Strong understanding of fraud risks across lending and/or savings products, including retail finance, mortgages or deposits (essential/minimum requirement) Deep knowledge of fraud behaviours, tools, controls and UK market best practice (essential/minimum requirement) Excellent investigation and root cause analysis skills. The ability to communicate complex issues clearly to senior stakeholders. Experience working with external bodies such as Action Fraud, law enforcement, FOS or credit reference agencies. A proactive, adaptable approach, able to operate effectively in a fast moving environment. Why join Castle Trust Bank? Competitive salary Performance bonus (based on individual and company performance) Generous contributory pension through Hargreaves Lansdown Life Assurance 25 days' holiday + option to buy/sell 5 days Additional paid volunteering day Private healthcare through Equipsme (includes cash back for Dental and Optical treatment) Free access to BHSF Rise EAP to support colleague health and wellbeing Gym discounts Season ticket travel loans (if applicable) A supportive, inclusive culture where your work has real impact Caught your attention? If so, we'd love to talk to you and tell you more about what it's like to work at Castle Trust Bank - The Place To Work! Castle Trust Bank is an equal opportunity employer where we celebrate diversity and are committed to creating an inclusive environment for all our colleagues to thrive. We welcome applications from all and will not discriminate against any status/characteristic protected by law and will always base our decisions on merit. We are proud to support people with disabilities and are committed to be a Disability Confident employer. If you are a person with a disability and meet the minimum criteria for the role you will be offered an interview. Should you require any reasonable adjustment to support you in your application for one of our opportunities, please contact
Project Manager - Fire Protection London Freelance - 250/day DCS are seeking an experienced Project Manager to lead and deliver passive fire protection projects. This role involves supervising the installation and remediation of fire doors, fire stopping and compartmentation systems to ensure full compliance with current safety regulations and third party certification schemes This is a long-term temporary role. Key Responsibilities Manage multiple projects from inception to completion, ensuring delivery on time, within budget and to specification Plan work schedules, manage labour, and coordinate material deliveries Ensure all works are completed to a high standard, passing client audits and third-party inspections such as FIRAS or BM Trada Quality Assurance & Compliance Oversee the installation and maintenance of fire doors, fire stopping and fire compartmentation Conduct detailed site inspections to ensure compliance with fire safety regulations, manufacturers instructions and building codes Maintain accurate digital site records, photographic evidence and Golden Thread documentation. Prepare weekly progress reports and update internal management systems Health, Safety & Environment Implement and manage HSEQ systems on-site, enforcing strict adherence to safety standards. Conduct site inductions, toolbox talks and risk assessments. Team & Stakeholder Management - Lead and supervise direct labour teams and subcontractors - Liaise with clients, residents, and site surveyors to ensure smooth project delivery Requirements - Proven experience as a Site Manager within the Passive Fire Protection or Fire Safety industry - In depth understanding of fire doors, fire stopping and compartmentation - SMSTS is essential - NVQ Level 6 in Construction Site Management or similar is desirable - Experience with FIRAS or BM Trada or similar third-party accreditation schemes is desirable - Strong IT skills, including proficiency in digital reporting tools (e.g Bolster, Boris or MS Office) - Full UK Driving License If you feel you meet the criteria above, we'd love to hear from you DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
Apr 10, 2026
Seasonal
Project Manager - Fire Protection London Freelance - 250/day DCS are seeking an experienced Project Manager to lead and deliver passive fire protection projects. This role involves supervising the installation and remediation of fire doors, fire stopping and compartmentation systems to ensure full compliance with current safety regulations and third party certification schemes This is a long-term temporary role. Key Responsibilities Manage multiple projects from inception to completion, ensuring delivery on time, within budget and to specification Plan work schedules, manage labour, and coordinate material deliveries Ensure all works are completed to a high standard, passing client audits and third-party inspections such as FIRAS or BM Trada Quality Assurance & Compliance Oversee the installation and maintenance of fire doors, fire stopping and fire compartmentation Conduct detailed site inspections to ensure compliance with fire safety regulations, manufacturers instructions and building codes Maintain accurate digital site records, photographic evidence and Golden Thread documentation. Prepare weekly progress reports and update internal management systems Health, Safety & Environment Implement and manage HSEQ systems on-site, enforcing strict adherence to safety standards. Conduct site inductions, toolbox talks and risk assessments. Team & Stakeholder Management - Lead and supervise direct labour teams and subcontractors - Liaise with clients, residents, and site surveyors to ensure smooth project delivery Requirements - Proven experience as a Site Manager within the Passive Fire Protection or Fire Safety industry - In depth understanding of fire doors, fire stopping and compartmentation - SMSTS is essential - NVQ Level 6 in Construction Site Management or similar is desirable - Experience with FIRAS or BM Trada or similar third-party accreditation schemes is desirable - Strong IT skills, including proficiency in digital reporting tools (e.g Bolster, Boris or MS Office) - Full UK Driving License If you feel you meet the criteria above, we'd love to hear from you DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. Overview of the Department/Section The Credit Analysis Department ('CAD') is the Bank's first line of defence credit underwriting team, working alongside Corporate & Investment Banking coverage and product teams to promote an optimal risk / return on the banks' lending opportunities. The department comprises 50+ individuals organised across five sector-oriented teams. Each credit analyst is responsible for managing the risk exposure of an EMEA wide portfolio. Analysts work with Front Office counterparts on live transactions and portfolio monitoring to identify and mitigate risks associated with the counterparty, deal structure, documentation, industry and macroeconomic environment. CAD supports analyst progression through a commitment to learning and development, combining on the job experience with internal and external training, including sponsorship of professional studies. The department draws team members from a wide range of backgrounds, including candidates with accountancy, rating agency and other banking experience. Number of Direct Reports None Main Purpose of the Role Responsible for the preparation of forward-looking fundamental analysis in support of client onboarding, live transactions, facility renewals and annual reviews. Accountable for managing an individual portfolio and, over time, be expected to develop both a sector expertise and deep individual counterparty understanding, facilitating a comprehensive top down and bottom up risk review process. Responsible for monitoring portfolio performance, undertaking regular qualitative and quantitative corporate analysis, conducting client due diligence, developing forecast models and ultimately making recommendations on both internal credit ratings and transaction proposals. The role sits in the Utilities & Telecom, Media, Technology ('TMT') sector team, with the portfolio covering counterparties mainly across Western European jurisdictions. Key Responsibilities Responsible for conducting credit due diligence as part of the portfolio review process, as well as in the onboarding of new clients and following key risk events. Responsible for assessing pertinent credit issues, raising salient points to the correct stakeholders and analyse the risk reward trade-off. Responsible for developing technical skills and industry knowledge related to the role, working towards sectoral and/or jurisdictional expertise. Accountable for ensuring accurate and timely compliance with internal rules and reporting procedures. Responsible for undertaking specific country and industrial sector research and other department/ bank wide project work as appropriate. As directed, support and provide oversight for the development of other more junior staff members assigned to the team. Demonstrate ability to multi-task and manage ever changing and often conflicting priorities. Work Experience Experience in fundamental credit analysis gained in either a large corporate/ investment bank or rating agency environment. There should be an emphasis on credit analysis in the context of a transaction or event. Alternatively, an ambitious newly qualified Chartered Accountant (ACA) from a Big 4 Accountancy firm seeking a career in credit underwriting may be considered. Skills and Experience Functional / Technical Competencies: Experience working with Investment Grade and Non Investment Grade counterparties. Utilities and/or TMT sector coverage would be viewed favourably, albeit not mandatory. A strong quantitative background with a solid understanding of accounting and financial data analysis. A clear and concise business writing style reflecting a capacity to distil critical information from large data sources. Ability to conduct thorough due diligence and form a forward-looking view using cash flow modelling and stress testing. A good understanding of loan and ISDA/CSA documentation, market risk and key credit protections is beneficial. Education / Qualifications: Degree level and professional qualifications desirable (e.g. CFA, ACCA, ACA, ACT or similar qualifications). There is scope for MUFG to sponsor professional qualifications such as the CFA. Personal Requirements A proactive, motivated approach. The ability to operate with urgency and prioritise work accordingly. The capacity to manage large workloads and tight deadlines. Strong decision-making skills, with the ability to demonstrate sound judgement. A structured and logical approach to problem solving. Excellent attention to detail and accuracy. Strong numerical skills. We are open to considering flexible working requests in line with organisational requirements. MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership. We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
Apr 10, 2026
Full time
Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. Overview of the Department/Section The Credit Analysis Department ('CAD') is the Bank's first line of defence credit underwriting team, working alongside Corporate & Investment Banking coverage and product teams to promote an optimal risk / return on the banks' lending opportunities. The department comprises 50+ individuals organised across five sector-oriented teams. Each credit analyst is responsible for managing the risk exposure of an EMEA wide portfolio. Analysts work with Front Office counterparts on live transactions and portfolio monitoring to identify and mitigate risks associated with the counterparty, deal structure, documentation, industry and macroeconomic environment. CAD supports analyst progression through a commitment to learning and development, combining on the job experience with internal and external training, including sponsorship of professional studies. The department draws team members from a wide range of backgrounds, including candidates with accountancy, rating agency and other banking experience. Number of Direct Reports None Main Purpose of the Role Responsible for the preparation of forward-looking fundamental analysis in support of client onboarding, live transactions, facility renewals and annual reviews. Accountable for managing an individual portfolio and, over time, be expected to develop both a sector expertise and deep individual counterparty understanding, facilitating a comprehensive top down and bottom up risk review process. Responsible for monitoring portfolio performance, undertaking regular qualitative and quantitative corporate analysis, conducting client due diligence, developing forecast models and ultimately making recommendations on both internal credit ratings and transaction proposals. The role sits in the Utilities & Telecom, Media, Technology ('TMT') sector team, with the portfolio covering counterparties mainly across Western European jurisdictions. Key Responsibilities Responsible for conducting credit due diligence as part of the portfolio review process, as well as in the onboarding of new clients and following key risk events. Responsible for assessing pertinent credit issues, raising salient points to the correct stakeholders and analyse the risk reward trade-off. Responsible for developing technical skills and industry knowledge related to the role, working towards sectoral and/or jurisdictional expertise. Accountable for ensuring accurate and timely compliance with internal rules and reporting procedures. Responsible for undertaking specific country and industrial sector research and other department/ bank wide project work as appropriate. As directed, support and provide oversight for the development of other more junior staff members assigned to the team. Demonstrate ability to multi-task and manage ever changing and often conflicting priorities. Work Experience Experience in fundamental credit analysis gained in either a large corporate/ investment bank or rating agency environment. There should be an emphasis on credit analysis in the context of a transaction or event. Alternatively, an ambitious newly qualified Chartered Accountant (ACA) from a Big 4 Accountancy firm seeking a career in credit underwriting may be considered. Skills and Experience Functional / Technical Competencies: Experience working with Investment Grade and Non Investment Grade counterparties. Utilities and/or TMT sector coverage would be viewed favourably, albeit not mandatory. A strong quantitative background with a solid understanding of accounting and financial data analysis. A clear and concise business writing style reflecting a capacity to distil critical information from large data sources. Ability to conduct thorough due diligence and form a forward-looking view using cash flow modelling and stress testing. A good understanding of loan and ISDA/CSA documentation, market risk and key credit protections is beneficial. Education / Qualifications: Degree level and professional qualifications desirable (e.g. CFA, ACCA, ACA, ACT or similar qualifications). There is scope for MUFG to sponsor professional qualifications such as the CFA. Personal Requirements A proactive, motivated approach. The ability to operate with urgency and prioritise work accordingly. The capacity to manage large workloads and tight deadlines. Strong decision-making skills, with the ability to demonstrate sound judgement. A structured and logical approach to problem solving. Excellent attention to detail and accuracy. Strong numerical skills. We are open to considering flexible working requests in line with organisational requirements. MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership. We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
Worcestershire Acute Hospitals NHS Trust Receptionist, Urology The closing date is 14 April 2026 This vacancy is currently only open for candidates from Hereford and Worcestershire NHS. The Urology Investigations Unit and the Urology Same Day Emergency Care is based at the Alexandra Hospital. The department is an outpatient investigations and diagnostic unit, and an emergency assessment unit. The opening hours are Monday to Friday, 08.00 to 20.00. This position will cover the evening hours of 16.00 to 19.00 Main duties of the job To input all TCI notifications from the Secretaries for patients requiring procedures onto PAS Responsible for generating and sending out patient attendance letters Responsible for the booking of minor urology procedures, ensuring there is enough capacity Assisting in planning the weekly allocation sheets and as new bookings come in, that these are checked regularly to ensure capacity is not exceeded. Contact patients via telephone to change attendance times as required Preparing daily notes for all patients including emergency ambulatory patients for UIU, organising all the correct paperwork for the correct procedures and treatments Responsible for discharging the patients as they go home throughout the day on PAS or transferring them to award if the patient does not go home. On arrival check their demographic details are correct and admit and amend any necessary details on PAS To receive general telephone calls, recording messages and dealing with initial enquiries in a friendly professional manner and referring the call to the relevant member of staff, as appropriate. Maintain records regarding admission/discharges/ward attender/ appointments on clinical IT systems and via a unit diary as indicated by the ward manager To undertake other relevant clerical duties as required. About us Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this. Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond. The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester Our workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient centred care. You could be one of them. We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move forward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do. Our objectives are simple: Best services for local people Best experience of care and best outcomes for our patients Best use of resources Best people Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system. We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer. Job responsibilities Key Working Relationships Patients, relatives, carers, senior and junior medical, nursing staff, ward staff, Trust staff, GP surgeries, medical secretaries. Risk Assessment This post involves handling medical notes and VDU work. Individuals may be exposed to violence and aggression. Job Purpose To provide administrative and clerical support to the ward, professional qualified staff and provide first point of contact to all users of the service. To take a key role in allocating patients to maximise capacity within the unit The particular duties to be undertaken by the post holder will be determined by his/her ward/department manager. Objectives, performance and training needs will be regularly reviewed in accordance with the Trust's performance review guideline and are listed below Key Duties To input all TCI notifications from the Secretaries for patients requiring procedures onto PAS Responsible for generating and sending out patient attendance letters Populate and maintain an Excel spreadsheet information for additional capacity patients to capture data. Responsible for the booking of minor urology procedures, ensuring there is enough capacity Responsible for informing the Ward Manager, if additional staff are required to provide escort for Radiology patients Assisting in planning the weekly allocation sheets and as new booking come in, that these are checked regularly to ensure capacity is not exceeded. Contact patients via telephone to change attendance times as required Preparing daily notes for all patients including emergency ambulatory patients for UDU, organising all the correct paperwork for the correct procedures and treatments If patient cancels an appointment, inform relevant personnel, cancel on PAS and update to reflect the cancellation. Responsible for discharging the patients as they go home throughout the day on PAS or transferring them to award if the patient does not go home. On day of surgery when patients arrive, check their demographic details are correct and admit and amend any necessary details on PAS Work station is required to be kept clean and tidy in line with infection control policy. To receive general telephone calls, recording messages and dealing with initial enquiries in a friendly professional manner and referring the call to the relevant member of staff, as appropriate. To update and maintain filing systems in the ward/department to enable timely and accurate information retrieval. Maintain records regarding admission/discharges/ward attender/ appointments on clinical IT systems and via a unit diary as indicated by the ward manager To undertake other relevant clerical duties as required including: photocopying, operating the fax, receiving, sorting and distribution mail, basic typing and stock stationery levels. Ensure that all notes are tracked to the relevant department. Arrange for urgent collection and delivery of notes as required for scanning Assigned Tasks within Ward/Department To assist Ward Manager to produce correspondence i.e. thank you letters, communications with other departments, memos to staff, etc. To assist with reception and comfort of relatives as requested by nursing staff. Work collaboratively as part of an integrated team Organise own day to day work tasks showing an ability to prioritise in order to achieve set timescales. Ability to make decisions and take actions within the Ward environment relating to routine enquiries, whilst receiving support and supervision. General Responsibilities To ensure the confidentiality of all patient information and Trust business. To comply with all Trust policies and procedures. In accordance with the Trust's Health and Safety Policy, the post holder must take reasonable care of their own health and that of others who may be affected by their acts or omissions at work. The post holder must cooperate with staff in complying with any statutory requirements and participate in the workplace monitoring processes in order to help maintain a healthy, safe and secure workplace. To report any accident or untoward incidents and complaints. To create and maintain positive working relationships with colleagues and other staff within the workplace. To act always in a manner which will promote a good image of the ward/department To respond appropriately to clinical emergencies as directed by the senior officer/nurse in charge. To contribute to and participate in any initiatives to improve the quality of service to patients. Vision and Values The Trust aims to provide local services for local people. It has developed its vision to reflect this commitment. To continue to be the major provider of acute/specialist services for the people of Worcestershire (and wider) with a strong reputation for providing outstanding, high quality, reliable, accessible and integrated healthcare for local people Person Specification Experience Previous clerical/reception experience within a hospital / customer service environment Experience of maintaining excel spreadsheets to capture capacity data Knowledge of medical terminology Qualifications Good general education (e.g. GCSE English and Maths A-C) or equivalent NVQ Level 3 or equivalent qualification within administration or equivalent experience ECDL, or other information technology/word processing qualifications Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Worcestershire Acute Hospitals NHS Trust
Apr 10, 2026
Full time
Worcestershire Acute Hospitals NHS Trust Receptionist, Urology The closing date is 14 April 2026 This vacancy is currently only open for candidates from Hereford and Worcestershire NHS. The Urology Investigations Unit and the Urology Same Day Emergency Care is based at the Alexandra Hospital. The department is an outpatient investigations and diagnostic unit, and an emergency assessment unit. The opening hours are Monday to Friday, 08.00 to 20.00. This position will cover the evening hours of 16.00 to 19.00 Main duties of the job To input all TCI notifications from the Secretaries for patients requiring procedures onto PAS Responsible for generating and sending out patient attendance letters Responsible for the booking of minor urology procedures, ensuring there is enough capacity Assisting in planning the weekly allocation sheets and as new bookings come in, that these are checked regularly to ensure capacity is not exceeded. Contact patients via telephone to change attendance times as required Preparing daily notes for all patients including emergency ambulatory patients for UIU, organising all the correct paperwork for the correct procedures and treatments Responsible for discharging the patients as they go home throughout the day on PAS or transferring them to award if the patient does not go home. On arrival check their demographic details are correct and admit and amend any necessary details on PAS To receive general telephone calls, recording messages and dealing with initial enquiries in a friendly professional manner and referring the call to the relevant member of staff, as appropriate. Maintain records regarding admission/discharges/ward attender/ appointments on clinical IT systems and via a unit diary as indicated by the ward manager To undertake other relevant clerical duties as required. About us Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this. Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond. The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester Our workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient centred care. You could be one of them. We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move forward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do. Our objectives are simple: Best services for local people Best experience of care and best outcomes for our patients Best use of resources Best people Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system. We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer. Job responsibilities Key Working Relationships Patients, relatives, carers, senior and junior medical, nursing staff, ward staff, Trust staff, GP surgeries, medical secretaries. Risk Assessment This post involves handling medical notes and VDU work. Individuals may be exposed to violence and aggression. Job Purpose To provide administrative and clerical support to the ward, professional qualified staff and provide first point of contact to all users of the service. To take a key role in allocating patients to maximise capacity within the unit The particular duties to be undertaken by the post holder will be determined by his/her ward/department manager. Objectives, performance and training needs will be regularly reviewed in accordance with the Trust's performance review guideline and are listed below Key Duties To input all TCI notifications from the Secretaries for patients requiring procedures onto PAS Responsible for generating and sending out patient attendance letters Populate and maintain an Excel spreadsheet information for additional capacity patients to capture data. Responsible for the booking of minor urology procedures, ensuring there is enough capacity Responsible for informing the Ward Manager, if additional staff are required to provide escort for Radiology patients Assisting in planning the weekly allocation sheets and as new booking come in, that these are checked regularly to ensure capacity is not exceeded. Contact patients via telephone to change attendance times as required Preparing daily notes for all patients including emergency ambulatory patients for UDU, organising all the correct paperwork for the correct procedures and treatments If patient cancels an appointment, inform relevant personnel, cancel on PAS and update to reflect the cancellation. Responsible for discharging the patients as they go home throughout the day on PAS or transferring them to award if the patient does not go home. On day of surgery when patients arrive, check their demographic details are correct and admit and amend any necessary details on PAS Work station is required to be kept clean and tidy in line with infection control policy. To receive general telephone calls, recording messages and dealing with initial enquiries in a friendly professional manner and referring the call to the relevant member of staff, as appropriate. To update and maintain filing systems in the ward/department to enable timely and accurate information retrieval. Maintain records regarding admission/discharges/ward attender/ appointments on clinical IT systems and via a unit diary as indicated by the ward manager To undertake other relevant clerical duties as required including: photocopying, operating the fax, receiving, sorting and distribution mail, basic typing and stock stationery levels. Ensure that all notes are tracked to the relevant department. Arrange for urgent collection and delivery of notes as required for scanning Assigned Tasks within Ward/Department To assist Ward Manager to produce correspondence i.e. thank you letters, communications with other departments, memos to staff, etc. To assist with reception and comfort of relatives as requested by nursing staff. Work collaboratively as part of an integrated team Organise own day to day work tasks showing an ability to prioritise in order to achieve set timescales. Ability to make decisions and take actions within the Ward environment relating to routine enquiries, whilst receiving support and supervision. General Responsibilities To ensure the confidentiality of all patient information and Trust business. To comply with all Trust policies and procedures. In accordance with the Trust's Health and Safety Policy, the post holder must take reasonable care of their own health and that of others who may be affected by their acts or omissions at work. The post holder must cooperate with staff in complying with any statutory requirements and participate in the workplace monitoring processes in order to help maintain a healthy, safe and secure workplace. To report any accident or untoward incidents and complaints. To create and maintain positive working relationships with colleagues and other staff within the workplace. To act always in a manner which will promote a good image of the ward/department To respond appropriately to clinical emergencies as directed by the senior officer/nurse in charge. To contribute to and participate in any initiatives to improve the quality of service to patients. Vision and Values The Trust aims to provide local services for local people. It has developed its vision to reflect this commitment. To continue to be the major provider of acute/specialist services for the people of Worcestershire (and wider) with a strong reputation for providing outstanding, high quality, reliable, accessible and integrated healthcare for local people Person Specification Experience Previous clerical/reception experience within a hospital / customer service environment Experience of maintaining excel spreadsheets to capture capacity data Knowledge of medical terminology Qualifications Good general education (e.g. GCSE English and Maths A-C) or equivalent NVQ Level 3 or equivalent qualification within administration or equivalent experience ECDL, or other information technology/word processing qualifications Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Worcestershire Acute Hospitals NHS Trust
Bold. Ambitious. Built for Top Performers Award-winning and highly accredited Microsoft partner If you understand the MSP market, and you know the value you bring, this is where you prove it. This is not a volume MSP. This is a premium, white-glove IT services business operating at the top end of the market. Clients don't come here for basic support. They come for expertise, assurance, and a partner they can trust in highly regulated, high-stakes environments. You will be selling solutions that organisations actively want. You will be working with clients who expect excellence. And you will be rewarded accordingly. The Role at a Glance Senior IT Sales (MSP) Holborn, Central London (Hybrid - 2-3 days onsite) Negotiable Base - Circa £120,000+ OTE (uncapped) Full-time, permanent Pedigree: ISO 9001, ISO 27001. Tier 1 Microsoft Solutions Partner badges across key domains: Modern Work, Security, Data & AI (Azure), Infrastructure (Azure), and Digital & App Innovation (Azure). Drawdown Awards - Best Managed IT Service Provider, 2025 Innovative / unique projects: Pioneered IT outsourcing for cruise shipowners in Antarctica Your Expertise: Managed IT Support, Managed Cybersecurity, Microsoft, Cloud. IT Infrastructure (IaaS) services and support in Microsoft cloud space (M365, Azure). Sold to professional and financial services firms. Long sales cycles e.g.12-24 months Who we are For over 30 years - Doherty IT consultancy and managed services provider has supported world-renowned international clients. The business is dedicated to delivering exceptional customer service within the professional and financial services sector, including leading private equity and venture capital firms, as well as several top UK law firms. The organisation is a Microsoft Partner with five competencies, maintains a Tier 1 Microsoft CSP relationship, and holds ISO27001 and ISO9001 accreditations. Clients rely on the team for specialist expertise across cloud solutions, hybrid working, the modern workplace, cybersecurity and compliance, and the adoption of automation and AI. The company has established a strong reputation for delivering on its promises and maintaining high standards of quality. Entering an ambitious growth phase, the demand for high-impact revenue generation has increased. As a result, the organisation is now seeking a dynamic sales professional to drive new business, shape opportunity pipelines, and play a key role in accelerating commercial growth. About the Role This is a strategic new business role within an established, high-performing sales team. You will take ownership of new logo acquisition across the UK SME market, with a particular focus on organisations operating in highly regulated sectors. These are clients where risk, compliance, security, and service quality are critical. This is a true hunter position. You will be expected to open doors, build relationships, and convert complex, long-cycle managed services opportunities over 12-24 months. You will be selling into decision-makers who demand credibility, clarity, and commercial intelligence. The solutions you represent sit at the core of your clients' operations, security posture, and growth strategy. This includes managed IT services, cybersecurity, Microsoft platforms, cloud infrastructure, and the modern digital workplace. This is a business built for growth, with a premium market position, low customer churn, and a reputation for delivering a high-touch, white-glove service experience. What You'll Be Doing • Driving new business across the SME market, targeting regulated and professional services environments • Building and executing intelligent outreach strategies to generate and convert opportunities • Managing complex sales cycles with discipline, structure, and consistency • Engaging senior stakeholders and influencing high-value buying decisions • Maintaining a high-quality pipeline with accurate forecasting and clear progression • Positioning high-value managed services and solutions with confidence and authority What Makes This Role Different • A true premium MSP offering, where quality and service differentiate the business • Clients who expect a strategic partner, not a supplier • Uncapped earning potential aligned to high-value deal conversion • A culture that values performance, accountability, and commercial thinking • A business with clear growth ambition and the infrastructure to support it About You You are an experienced MSP sales professional with a strong track record of winning new business and exceeding targets, motivated by operating at the premium end of the market. You have proven experience selling managed IT services into highly regulated SME environments, particularly within professional services and the financial sector, where trust, credibility, and sector understanding are critical. Commercially sharp and resilient, you thrive in a high-performance environment and bring a disciplined, process-driven approach to managing long-cycle, high-value deals over 12-24 months, engaging confidently with senior stakeholders. You translate complex solutions across Microsoft 365, Azure, cybersecurity, and cloud into clear business value, and bring a strong network, credible reputation, and the ambition to succeed at the highest level. What's In It For You • Stability of a 30-year brand with the energy of a growth phase • A voice to lead change, transform and inspire • Competitive base salary + performance bonus • Leadership development programme and pe
Apr 10, 2026
Full time
Bold. Ambitious. Built for Top Performers Award-winning and highly accredited Microsoft partner If you understand the MSP market, and you know the value you bring, this is where you prove it. This is not a volume MSP. This is a premium, white-glove IT services business operating at the top end of the market. Clients don't come here for basic support. They come for expertise, assurance, and a partner they can trust in highly regulated, high-stakes environments. You will be selling solutions that organisations actively want. You will be working with clients who expect excellence. And you will be rewarded accordingly. The Role at a Glance Senior IT Sales (MSP) Holborn, Central London (Hybrid - 2-3 days onsite) Negotiable Base - Circa £120,000+ OTE (uncapped) Full-time, permanent Pedigree: ISO 9001, ISO 27001. Tier 1 Microsoft Solutions Partner badges across key domains: Modern Work, Security, Data & AI (Azure), Infrastructure (Azure), and Digital & App Innovation (Azure). Drawdown Awards - Best Managed IT Service Provider, 2025 Innovative / unique projects: Pioneered IT outsourcing for cruise shipowners in Antarctica Your Expertise: Managed IT Support, Managed Cybersecurity, Microsoft, Cloud. IT Infrastructure (IaaS) services and support in Microsoft cloud space (M365, Azure). Sold to professional and financial services firms. Long sales cycles e.g.12-24 months Who we are For over 30 years - Doherty IT consultancy and managed services provider has supported world-renowned international clients. The business is dedicated to delivering exceptional customer service within the professional and financial services sector, including leading private equity and venture capital firms, as well as several top UK law firms. The organisation is a Microsoft Partner with five competencies, maintains a Tier 1 Microsoft CSP relationship, and holds ISO27001 and ISO9001 accreditations. Clients rely on the team for specialist expertise across cloud solutions, hybrid working, the modern workplace, cybersecurity and compliance, and the adoption of automation and AI. The company has established a strong reputation for delivering on its promises and maintaining high standards of quality. Entering an ambitious growth phase, the demand for high-impact revenue generation has increased. As a result, the organisation is now seeking a dynamic sales professional to drive new business, shape opportunity pipelines, and play a key role in accelerating commercial growth. About the Role This is a strategic new business role within an established, high-performing sales team. You will take ownership of new logo acquisition across the UK SME market, with a particular focus on organisations operating in highly regulated sectors. These are clients where risk, compliance, security, and service quality are critical. This is a true hunter position. You will be expected to open doors, build relationships, and convert complex, long-cycle managed services opportunities over 12-24 months. You will be selling into decision-makers who demand credibility, clarity, and commercial intelligence. The solutions you represent sit at the core of your clients' operations, security posture, and growth strategy. This includes managed IT services, cybersecurity, Microsoft platforms, cloud infrastructure, and the modern digital workplace. This is a business built for growth, with a premium market position, low customer churn, and a reputation for delivering a high-touch, white-glove service experience. What You'll Be Doing • Driving new business across the SME market, targeting regulated and professional services environments • Building and executing intelligent outreach strategies to generate and convert opportunities • Managing complex sales cycles with discipline, structure, and consistency • Engaging senior stakeholders and influencing high-value buying decisions • Maintaining a high-quality pipeline with accurate forecasting and clear progression • Positioning high-value managed services and solutions with confidence and authority What Makes This Role Different • A true premium MSP offering, where quality and service differentiate the business • Clients who expect a strategic partner, not a supplier • Uncapped earning potential aligned to high-value deal conversion • A culture that values performance, accountability, and commercial thinking • A business with clear growth ambition and the infrastructure to support it About You You are an experienced MSP sales professional with a strong track record of winning new business and exceeding targets, motivated by operating at the premium end of the market. You have proven experience selling managed IT services into highly regulated SME environments, particularly within professional services and the financial sector, where trust, credibility, and sector understanding are critical. Commercially sharp and resilient, you thrive in a high-performance environment and bring a disciplined, process-driven approach to managing long-cycle, high-value deals over 12-24 months, engaging confidently with senior stakeholders. You translate complex solutions across Microsoft 365, Azure, cybersecurity, and cloud into clear business value, and bring a strong network, credible reputation, and the ambition to succeed at the highest level. What's In It For You • Stability of a 30-year brand with the energy of a growth phase • A voice to lead change, transform and inspire • Competitive base salary + performance bonus • Leadership development programme and pe
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem: a client centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you're not just improving clients' risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you're ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview Join Gallagher as a Senior Statutory Accountant and help deliver accurate financial reporting for our UK legal entities. You'll work closely with teams across the business and external auditors to ensure compliance with UK GAAP and regulatory requirements. This is a great opportunity to grow your skills and make a real impact in a collaborative environment. How you'll make an impact In this role, you'll prepare statutory accounts, quarterly board reports, and FCA regulatory filings. You'll work with external auditors to ensure smooth audits and maintain compliance with internal controls. You'll also handle impairment and earn out calculations, technical accounting papers, and ad hoc projects like National Statistics requests. By collaborating with teams across the business, you'll help ensure accurate reporting and support key financial processes. About You Here's what you'll bring to the role: You're a qualified accountant (ACCA/CIMA/ICAS etc) with experience in UK GAAP. You're organised, proactive, and comfortable working to strict deadlines. You've got strong technical accounting skills and a positive attitude. You're proficient in Microsoft Excel, Outlook, and PowerPoint. You're a clear communicator and enjoy working both independently and as part of a team. Experience working in or with a top 8 firm is a plus. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top up to 10x Income protection, we'll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Apr 10, 2026
Full time
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem: a client centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you're not just improving clients' risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you're ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview Join Gallagher as a Senior Statutory Accountant and help deliver accurate financial reporting for our UK legal entities. You'll work closely with teams across the business and external auditors to ensure compliance with UK GAAP and regulatory requirements. This is a great opportunity to grow your skills and make a real impact in a collaborative environment. How you'll make an impact In this role, you'll prepare statutory accounts, quarterly board reports, and FCA regulatory filings. You'll work with external auditors to ensure smooth audits and maintain compliance with internal controls. You'll also handle impairment and earn out calculations, technical accounting papers, and ad hoc projects like National Statistics requests. By collaborating with teams across the business, you'll help ensure accurate reporting and support key financial processes. About You Here's what you'll bring to the role: You're a qualified accountant (ACCA/CIMA/ICAS etc) with experience in UK GAAP. You're organised, proactive, and comfortable working to strict deadlines. You've got strong technical accounting skills and a positive attitude. You're proficient in Microsoft Excel, Outlook, and PowerPoint. You're a clear communicator and enjoy working both independently and as part of a team. Experience working in or with a top 8 firm is a plus. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top up to 10x Income protection, we'll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
