Introduction At Gallagher Benefit Services, youre a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether its shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them.Were a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow.If youre looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview Advance Your Career as a Senior Pensions Associate at Gallagher! Are you a premier pensions professional looking to make a significant impact in a wide-ranging and encouraging environment? Join Gallagher, a global leader in insurance brokerage and risk management, as a Senior Pensions Associate (formerly known as a Senior Pension Administrator position). With opportunities in Bristol, Manchester, Edinburgh, and Ipswich, this role offers you the chance to excel and grow in your career. Why Gallagher? We are dedicated to encouraging a culture of excellence, innovation, and teamwork. In this role, you'll play a crucial role in delivering outstanding service to our clients while mentoring and guiding junior team members. We offer a vibrant workplace where your contributions are recognized, and your career growth is supported. How you'll make an impact Within this role, you will take an active role in delivering a diverse range of occupational pension schemes, including Defined Benefit, Defined Contribution, and Hybrid pensions; ensuring all tasks are completed accurately and promptly. Responsibilities include allocating cases, performing and verifying both automated and manual calculations, and coordinating pensioner payrolls, as well as drafting and reviewing correspondence and reports, managing cashflows, investments, disinvestments, and invoices. Moreover, day-to-day aspects of this role also include:Provide supervision and training to several pensions administrators, encouraging a collaborative and productive team environment, as well as Engaging with scheme members through various channels to address queries and offer solutions. Working closely with team members and build positive relationships with supporting teams. Supporting the Client Executive team and participate in client meetings or new business pitches as needed. About You We are looking to speak to individuals with demonstrated expertise in pension scheme administration, who is either pursuing or has attained the Pension Management Institutes CPC qualification. The ideal candidate will possess strong analytical skills and a logical approach to problem-solving, along with proficiency in Microsoft Office and outstanding communication abilities. The role requires a team player who can effectively prioritize tasks to meet deadlines. Additionally, the candidate should be able to leverage their pensions knowledge and experience to peer review cases, ensuring that scheme members receive accurate and pertinent information. Gallagher Behaviors: Leading Self: Demonstrate integrity, trust, and personal responsibility. Leading Others & Relationships: Build diverse networks, collaborate effectively, and connect with influence. Leading Results: Deliver client excellence, plan strategically, and work towards results. Leading the Business: Demonstrate business knowledge, critical thinking, and innovation. Join Us and Shape the Future! At Gallagher, we invest in our peoples health, financial wellbeing, and career growth. If you're ready to tackle an exciting role as a Senior Pensions Administrator, apply now and become a part of our global success story. Your future starts here! Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits youll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to buy extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, well cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and its embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Dont worry, were here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If youd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as protected characteristics) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. JBRP1_UKTJ
Mar 10, 2026
Full time
Introduction At Gallagher Benefit Services, youre a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether its shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them.Were a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow.If youre looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview Advance Your Career as a Senior Pensions Associate at Gallagher! Are you a premier pensions professional looking to make a significant impact in a wide-ranging and encouraging environment? Join Gallagher, a global leader in insurance brokerage and risk management, as a Senior Pensions Associate (formerly known as a Senior Pension Administrator position). With opportunities in Bristol, Manchester, Edinburgh, and Ipswich, this role offers you the chance to excel and grow in your career. Why Gallagher? We are dedicated to encouraging a culture of excellence, innovation, and teamwork. In this role, you'll play a crucial role in delivering outstanding service to our clients while mentoring and guiding junior team members. We offer a vibrant workplace where your contributions are recognized, and your career growth is supported. How you'll make an impact Within this role, you will take an active role in delivering a diverse range of occupational pension schemes, including Defined Benefit, Defined Contribution, and Hybrid pensions; ensuring all tasks are completed accurately and promptly. Responsibilities include allocating cases, performing and verifying both automated and manual calculations, and coordinating pensioner payrolls, as well as drafting and reviewing correspondence and reports, managing cashflows, investments, disinvestments, and invoices. Moreover, day-to-day aspects of this role also include:Provide supervision and training to several pensions administrators, encouraging a collaborative and productive team environment, as well as Engaging with scheme members through various channels to address queries and offer solutions. Working closely with team members and build positive relationships with supporting teams. Supporting the Client Executive team and participate in client meetings or new business pitches as needed. About You We are looking to speak to individuals with demonstrated expertise in pension scheme administration, who is either pursuing or has attained the Pension Management Institutes CPC qualification. The ideal candidate will possess strong analytical skills and a logical approach to problem-solving, along with proficiency in Microsoft Office and outstanding communication abilities. The role requires a team player who can effectively prioritize tasks to meet deadlines. Additionally, the candidate should be able to leverage their pensions knowledge and experience to peer review cases, ensuring that scheme members receive accurate and pertinent information. Gallagher Behaviors: Leading Self: Demonstrate integrity, trust, and personal responsibility. Leading Others & Relationships: Build diverse networks, collaborate effectively, and connect with influence. Leading Results: Deliver client excellence, plan strategically, and work towards results. Leading the Business: Demonstrate business knowledge, critical thinking, and innovation. Join Us and Shape the Future! At Gallagher, we invest in our peoples health, financial wellbeing, and career growth. If you're ready to tackle an exciting role as a Senior Pensions Administrator, apply now and become a part of our global success story. Your future starts here! Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits youll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to buy extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, well cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and its embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Dont worry, were here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If youd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as protected characteristics) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. JBRP1_UKTJ
Head of Legal - Maternity Cover (Fixed Term Contract/Secondment Opportunity) PROFESSIONAL STANDARDS AUTHORITY FOR HEALTH AND SOCIAL CARE SALARY £86,065 About the Professional Standards Authority: We are the UK's independent regulatory oversight body helping to protect the public by improving the regulation and registration of health and care practitioners. We oversee the work of UK health and social care regulators and accredited registers of healthcare practitioners. Our work improves regulation and protects the public. One of the Professional Standards Authority's (PSA's) key roles is to review the final fitness to practise panel decisions of the 10 regulators we oversee. Section 29 of the National Health Service Reform and Health Care Professions Act 2002 gives us a discretion to appeal to the High Court if we consider that a fitness to practise decision is insufficient to protect the public. About this role: As the Head of Legal, you will lead the Section 29 team and the scrutiny of regulators' fitness to practise decisions and processes. You will ensure that our fitness to practise review work is robust and consistently focused on protecting the public. This includes applying your expertise to assess cases that may present risks to public protection, managing our appeals and external Counsel, and working with external solicitors. You will enable the PSA to encourage improvement in fitness to practise across professional regulation by using insights gained through our scrutiny work to share good practice and highlight emerging risks and themes externally. You will also work collaboratively within the PSA, offering expert advice on fitness to practise issues, consultation responses and contributing to policy development, including regulatory reform. This is a fixed-term role to cover maternity leave. We welcome applicants who are interested in pursuing this role as a secondment from another organisation, and would be pleased to discuss arrangements with employers supporting professional development opportunities for their staff. About you You will be a qualified lawyer with a current practising certificate and rights to conduct litigation, knowledge of professional regulation (including fitness to practise procedures) and strong strategic leadership experience. This is an important leadership position at a time of organisational change, and we are looking for someone who can provide stability, clear direction and confident management to the team. We are looking for a driven, enthusiastic and self-directed individual who can: Demonstrate expertise in fitness to practise, including knowledge of the issues relevant to health and care regulators. Lead an organisational function, providing effective leadership, strategic direction and line management through change. Continuously look for opportunities to improve the effectiveness, efficiency and quality of our work Ensure good communication and relationship management with external stakeholders, including regulators, external Counsel and solicitors. Effectively report to and advise the Chief Executive, Senior Management Team and Board on the PSA's section 29 function Contribute to the work of the PSA more widely, including as a member of the Senior Management Team, and advising other teams in their work that relates to fitness to practise. Our commitment to equality, diversity and inclusion We are committed to promoting a fair and inclusive workplace where all our staff can flourish and reach their full potential. We know that a diverse workforce, at all levels, allows for a more creative and productive environment bringing different viewpoints, knowledge and experience. Therefore, we are keen to improve the diversity within our organisation and would like to encourage individuals who come from a diverse range of backgrounds. As a Disability Confident employer, we will guarantee an interview for people with disabilities who meet all the essential criteria and so if you would like to be considered under this scheme then please let us know. How to apply If you are interested in applying and would like to be sent an application form, wish to receive the application in an accessible format or want to find out more about the organisation and the role, please contact . Please note that we will not consider CVs. Closing date for applications: 30 March 2026 (11:59pm) Interviews will be held remotely on 21 April 2026. Please note that it is unlikely that an alternative interview date could be offered should you be unable to attend on that date. However please do contact us to discuss. Should you wish for reasonable adjustments to be made at any stage of the process please do not hesitate to contact the HR team on or email The PSA currently operates a hybrid policy. In the first six months of employment, full time staff working five days will be expected to attend the office three days a week. However, should you require any reasonable adjustments please contact us directly to discuss. The PSA's offices are currently located in Blackfriars, London. Our privacy notice which sets out how we will use your data can be found here
Mar 10, 2026
Full time
Head of Legal - Maternity Cover (Fixed Term Contract/Secondment Opportunity) PROFESSIONAL STANDARDS AUTHORITY FOR HEALTH AND SOCIAL CARE SALARY £86,065 About the Professional Standards Authority: We are the UK's independent regulatory oversight body helping to protect the public by improving the regulation and registration of health and care practitioners. We oversee the work of UK health and social care regulators and accredited registers of healthcare practitioners. Our work improves regulation and protects the public. One of the Professional Standards Authority's (PSA's) key roles is to review the final fitness to practise panel decisions of the 10 regulators we oversee. Section 29 of the National Health Service Reform and Health Care Professions Act 2002 gives us a discretion to appeal to the High Court if we consider that a fitness to practise decision is insufficient to protect the public. About this role: As the Head of Legal, you will lead the Section 29 team and the scrutiny of regulators' fitness to practise decisions and processes. You will ensure that our fitness to practise review work is robust and consistently focused on protecting the public. This includes applying your expertise to assess cases that may present risks to public protection, managing our appeals and external Counsel, and working with external solicitors. You will enable the PSA to encourage improvement in fitness to practise across professional regulation by using insights gained through our scrutiny work to share good practice and highlight emerging risks and themes externally. You will also work collaboratively within the PSA, offering expert advice on fitness to practise issues, consultation responses and contributing to policy development, including regulatory reform. This is a fixed-term role to cover maternity leave. We welcome applicants who are interested in pursuing this role as a secondment from another organisation, and would be pleased to discuss arrangements with employers supporting professional development opportunities for their staff. About you You will be a qualified lawyer with a current practising certificate and rights to conduct litigation, knowledge of professional regulation (including fitness to practise procedures) and strong strategic leadership experience. This is an important leadership position at a time of organisational change, and we are looking for someone who can provide stability, clear direction and confident management to the team. We are looking for a driven, enthusiastic and self-directed individual who can: Demonstrate expertise in fitness to practise, including knowledge of the issues relevant to health and care regulators. Lead an organisational function, providing effective leadership, strategic direction and line management through change. Continuously look for opportunities to improve the effectiveness, efficiency and quality of our work Ensure good communication and relationship management with external stakeholders, including regulators, external Counsel and solicitors. Effectively report to and advise the Chief Executive, Senior Management Team and Board on the PSA's section 29 function Contribute to the work of the PSA more widely, including as a member of the Senior Management Team, and advising other teams in their work that relates to fitness to practise. Our commitment to equality, diversity and inclusion We are committed to promoting a fair and inclusive workplace where all our staff can flourish and reach their full potential. We know that a diverse workforce, at all levels, allows for a more creative and productive environment bringing different viewpoints, knowledge and experience. Therefore, we are keen to improve the diversity within our organisation and would like to encourage individuals who come from a diverse range of backgrounds. As a Disability Confident employer, we will guarantee an interview for people with disabilities who meet all the essential criteria and so if you would like to be considered under this scheme then please let us know. How to apply If you are interested in applying and would like to be sent an application form, wish to receive the application in an accessible format or want to find out more about the organisation and the role, please contact . Please note that we will not consider CVs. Closing date for applications: 30 March 2026 (11:59pm) Interviews will be held remotely on 21 April 2026. Please note that it is unlikely that an alternative interview date could be offered should you be unable to attend on that date. However please do contact us to discuss. Should you wish for reasonable adjustments to be made at any stage of the process please do not hesitate to contact the HR team on or email The PSA currently operates a hybrid policy. In the first six months of employment, full time staff working five days will be expected to attend the office three days a week. However, should you require any reasonable adjustments please contact us directly to discuss. The PSA's offices are currently located in Blackfriars, London. Our privacy notice which sets out how we will use your data can be found here
Overview P rincipal Consultant - Wealth (Square 4) Square 4 is a dynamic and ambitious firm that specialises in providing consulting and resourcing services. We provide tailored advisory support to regulated firms on all governance, risk and compliance related matters and temporary resource to support short term operational challenges. Our mission in supporting firms across a complex and challenging regulatory agenda is to provide an unrivalled level of interaction - service and expertise, helping to protect firms and allowing them to ultimately grow and thrive. At Square 4, we embody a spirit of innovation, dedication, and excellence in everything we do. We take pride in serving a diverse range of clients, spanning from various segments within the financial services industry such as Retail Banks, Consumer Credit, Life and Pensions, Wealth and Asset Managers, Private Equity, to Utilities and Telecommunications firms. We are a commercial business, but our purpose and values extend beyond top line. We want our business to be a force for good and are committed to making a difference for our people, our clients, and our communities. We are committed to making a difference for our people, our clients, and our communities and so with a name like Square 4, it was an easy decision to give 4% of our earnings back to charities yearly. Responsibilities The role of Principal Consultant is primarily to lead the management and delivery of advisory engagements to our clients whilst taking a lead role in 'take to market' activities and business development. Acting as an ambassador for Square 4 across the industry, inside and outside of work. Lead, manage and oversee the delivery of multiple client projects, encompassing project planning, budgeting, scheduling, resource allocation and project close down. Lead the development of bespoke solutions to enable our clients to meet their regulatory and operational obligations. Act as the primary point of contact for a portfolio of projects addressing inquiries, managing client expectations, delegating tasks as needed, reviewing colleagues' work, providing constructive feedback, ensuring accurate invoicing, and facilitating communication regarding project needs such as budget expansions or timeline extensions. Compile weekly team updates, focusing on critical project developments. Management of project budgets whilst tracking the team's utilisation through Project Works. Take a proactive role in business development initiatives, including generating quality thought leadership content, engaging stakeholders, preparing polished proposals, delivering presentations, and actively expanding Square 4's client base through targeted outreach to new clients and leveraging existing relationships for upselling and cross-selling opportunities. Provide leadership, line management, and direction to a team of senior consultants (including associate resources where applicable). Assist in the recruitment of new team members to support business growth. Represent Square 4 at industry events to enhance brand visibility and participate in internal events and training sessions such as client briefings, lunch and learn sessions, and roundtable discussions. Stay informed about regulatory developments and understand their potential impact on client operations, ensuring the delivery of relevant and accurate regulatory advisory services. Support the Leadership team with the agreed business objectives aligned with our four strategic objectives: Drive Value Grow Nurture & Diversify Talent Build Brand & Advocacy Build a Culture of Entrepreneurship You should relish the opportunity to take on immediate responsibility and gain a wide range of experience from day one as part of a fast-growing company. Core Values, Behaviours and Requirements You have, and can demonstrate, the following skills and attributes: Alignment with our core values: Entrepreneurial, Collaborative, Relationship Driven and Committed to Delivery Excellence. An outstanding work ethic combined with a desire to learn and grow. Fantastic multi-tasking ability, highly organised and great attention to detail. Strong analytical and gap analysis ability. Ability to manage individuals and or small teams. Ability to confidently interact with Board and Executive-level clients. A can-do attitude and an ability to prioritise multiple projects and engagements whilst meeting deadlines. Commercial acumen, with the ability to spot new opportunities and develop them. Creative problem-solving skills, staying innovative and solution-orientated. Pro-active and high-energy, with conviction in your own ability and skillset. Outstanding professionalism and communication skills - both written and oral. Strong ability to communicate effectively and openly with team members, actively listening to others' perspectives and providing constructive feedback when necessary. Knowledge and a practical understanding of the UK financial services sector and FCA regulatory agenda. Extensive compliance-related experience gained at a financial institution, consultancy and/or the regulator. Deep knowledge and a practical understanding of the UK financial services sector and UK regulatory framework, including the FCA Handbook, associated guidance, approach to policy development, supervision and enforcement. Experience translating regulatory rules and guidance into meaningful, fit-for-purpose and pragmatic solutions for regulated firms. A proven track record in consulting or equivalent, including leading project delivery, budget management and business development. Company Benefits We provide the following benefits to our permanent employees: The opportunity to work in a fast-growing company with a well-defined mission and values that are actively practised each day. Option to work remotely or in our London-based office. Flexible working arrangements tailored to accommodate business requirements. Unlimited holiday to promote work-life balance. Corporate away days, including team-building activities. Opportunities to take part in volunteer days. Investment in personal development and support for career aspirations through provided funding of training and qualifications. Pension scheme. Private medical insurance provided by BUPA. If you're interested in exploring the next stage of your career with Square 4, we would be delighted to hear from you. click the apply link online or send an updated copy of your CV today to
Mar 10, 2026
Full time
Overview P rincipal Consultant - Wealth (Square 4) Square 4 is a dynamic and ambitious firm that specialises in providing consulting and resourcing services. We provide tailored advisory support to regulated firms on all governance, risk and compliance related matters and temporary resource to support short term operational challenges. Our mission in supporting firms across a complex and challenging regulatory agenda is to provide an unrivalled level of interaction - service and expertise, helping to protect firms and allowing them to ultimately grow and thrive. At Square 4, we embody a spirit of innovation, dedication, and excellence in everything we do. We take pride in serving a diverse range of clients, spanning from various segments within the financial services industry such as Retail Banks, Consumer Credit, Life and Pensions, Wealth and Asset Managers, Private Equity, to Utilities and Telecommunications firms. We are a commercial business, but our purpose and values extend beyond top line. We want our business to be a force for good and are committed to making a difference for our people, our clients, and our communities. We are committed to making a difference for our people, our clients, and our communities and so with a name like Square 4, it was an easy decision to give 4% of our earnings back to charities yearly. Responsibilities The role of Principal Consultant is primarily to lead the management and delivery of advisory engagements to our clients whilst taking a lead role in 'take to market' activities and business development. Acting as an ambassador for Square 4 across the industry, inside and outside of work. Lead, manage and oversee the delivery of multiple client projects, encompassing project planning, budgeting, scheduling, resource allocation and project close down. Lead the development of bespoke solutions to enable our clients to meet their regulatory and operational obligations. Act as the primary point of contact for a portfolio of projects addressing inquiries, managing client expectations, delegating tasks as needed, reviewing colleagues' work, providing constructive feedback, ensuring accurate invoicing, and facilitating communication regarding project needs such as budget expansions or timeline extensions. Compile weekly team updates, focusing on critical project developments. Management of project budgets whilst tracking the team's utilisation through Project Works. Take a proactive role in business development initiatives, including generating quality thought leadership content, engaging stakeholders, preparing polished proposals, delivering presentations, and actively expanding Square 4's client base through targeted outreach to new clients and leveraging existing relationships for upselling and cross-selling opportunities. Provide leadership, line management, and direction to a team of senior consultants (including associate resources where applicable). Assist in the recruitment of new team members to support business growth. Represent Square 4 at industry events to enhance brand visibility and participate in internal events and training sessions such as client briefings, lunch and learn sessions, and roundtable discussions. Stay informed about regulatory developments and understand their potential impact on client operations, ensuring the delivery of relevant and accurate regulatory advisory services. Support the Leadership team with the agreed business objectives aligned with our four strategic objectives: Drive Value Grow Nurture & Diversify Talent Build Brand & Advocacy Build a Culture of Entrepreneurship You should relish the opportunity to take on immediate responsibility and gain a wide range of experience from day one as part of a fast-growing company. Core Values, Behaviours and Requirements You have, and can demonstrate, the following skills and attributes: Alignment with our core values: Entrepreneurial, Collaborative, Relationship Driven and Committed to Delivery Excellence. An outstanding work ethic combined with a desire to learn and grow. Fantastic multi-tasking ability, highly organised and great attention to detail. Strong analytical and gap analysis ability. Ability to manage individuals and or small teams. Ability to confidently interact with Board and Executive-level clients. A can-do attitude and an ability to prioritise multiple projects and engagements whilst meeting deadlines. Commercial acumen, with the ability to spot new opportunities and develop them. Creative problem-solving skills, staying innovative and solution-orientated. Pro-active and high-energy, with conviction in your own ability and skillset. Outstanding professionalism and communication skills - both written and oral. Strong ability to communicate effectively and openly with team members, actively listening to others' perspectives and providing constructive feedback when necessary. Knowledge and a practical understanding of the UK financial services sector and FCA regulatory agenda. Extensive compliance-related experience gained at a financial institution, consultancy and/or the regulator. Deep knowledge and a practical understanding of the UK financial services sector and UK regulatory framework, including the FCA Handbook, associated guidance, approach to policy development, supervision and enforcement. Experience translating regulatory rules and guidance into meaningful, fit-for-purpose and pragmatic solutions for regulated firms. A proven track record in consulting or equivalent, including leading project delivery, budget management and business development. Company Benefits We provide the following benefits to our permanent employees: The opportunity to work in a fast-growing company with a well-defined mission and values that are actively practised each day. Option to work remotely or in our London-based office. Flexible working arrangements tailored to accommodate business requirements. Unlimited holiday to promote work-life balance. Corporate away days, including team-building activities. Opportunities to take part in volunteer days. Investment in personal development and support for career aspirations through provided funding of training and qualifications. Pension scheme. Private medical insurance provided by BUPA. If you're interested in exploring the next stage of your career with Square 4, we would be delighted to hear from you. click the apply link online or send an updated copy of your CV today to
Head of Compliance & MLRO - FinTech (Lending) Head of Compliance and Money Laundering Reporting Officer: a leading fintech platform is seeking to appoint a Head of Compliance and Money Laundering Reporting Officer to support expansion into the UK market. This role combines SMF16 (Compliance Oversight) and SMF17 (Money Laundering Reporting Officer) and involves designing robust frameworks that ensure regulatory excellence, transparency, and fairness in AI-driven lending processes. The organisation focuses on accessible financial services with AI and Big Data technologies. Flexible remote work is available during the initial setup phase to support an inclusive environment where your expertise helps secure FCA authorisation and build trust in the UK market. What you'll do: As Head of Compliance and Money Laundering Reporting Officer, you will help safeguard the organisation's entry into the UK market by establishing best-in-class compliance frameworks. Your day-to-day activities include drafting essential documentation for FCA authorisation, acting as a key liaison with regulators, and building systems that underpin transparent operations. You will work with local and international teams to ensure the digital financial platform meets stringent regulatory standards. Success requires a proactive approach to risk management, clear communication with diverse stakeholders, and an unwavering commitment to customer fairness. Your efforts will lay the foundation for sustainable growth while fostering trust among consumers and partners. Lead the drafting of all compliance-related application materials required for FCA authorisation, including comprehensive manuals, AML/CTF policies, and consumer duty frameworks. Serve as the primary contact point for all interactions with the Financial Conduct Authority regarding compliance and financial crime matters. Design and implement the company's Three Lines of Defence model to ensure effective risk management across all business functions. Establish robust systems for transaction monitoring, suspicious activity reporting (SARs), and ongoing regulatory returns to maintain full compliance with UK regulations. Advise senior leadership on practical implications of UK regulations such as CONC, SYSC, DISP, ensuring operational alignment with legal requirements. Collaborate with international stakeholders to articulate complex regulatory concepts in an accessible manner. Oversee the development and maintenance of transparent AI-driven lending processes that prioritise fair treatment of customers. Monitor evolving regulatory landscapes to proactively update internal policies and procedures as needed. Support training initiatives to foster a culture of compliance throughout the organisation. Contribute to strategic decision-making by providing expert guidance on emerging risks related to financial crime prevention. What you bring: Your proven track record in senior compliance roles within UK consumer credit institutions will be instrumental in driving success as Head of Compliance and Money Laundering Reporting Officer. You bring technical expertise and an empathetic approach that fosters understanding among colleagues from diverse backgrounds. You can translate complex regulations into actionable strategies to ensure seamless integration of compliance requirements into daily operations. By leveraging your deep industry knowledge alongside strong interpersonal skills, you will help build a culture rooted in transparency, fairness, and shared responsibility. Your hands-on attitude means you are ready to tackle challenges head-on while supporting others through training initiatives that promote continuous improvement. Demonstrated experience holding SMF16 (Compliance Oversight) and SMF17 (Money Laundering Reporting Officer) functions or significant deputy roles within a UK consumer credit institution. Current valid FCA approval is highly advantageous for immediate registration as part of authorisation application. Comprehensive understanding of the Financial Services and Markets Act (FSMA), FCA Handbook (especially CONC), and Money Laundering Regulations relevant to consumer credit operations. Proven ability to design compliance frameworks from scratch, including policy writing and process implementation tailored to digital financial platforms. Exceptional resilience in communicating complex regulatory concepts clearly to stakeholders from varied international backgrounds. Hands-on approach with willingness to engage directly in operational tasks necessary for successful compliance setup. Strong interpersonal skills enabling effective collaboration across teams and departments. Experience advising senior management on regulatory matters affecting business strategy and operations. Ability to monitor regulatory changes proactively and adapt internal practices accordingly. Commitment to upholding principles of transparency, fairness, and inclusivity in all aspects of compliance. What sets this company apart: This organisation stands out as a global leader in fintech innovation, committed to making financial services more accessible through advanced technology. Their track record across international markets demonstrates a dedication to inclusive finance models that benefit millions of consumers. The company offers flexible working arrangements during critical phases such as initial setup, empowering you to manage your work-life balance. It values collaboration, knowledge sharing, and mutual support within its teams, with emphasis on professional growth through ongoing training and recognition of individual contributions. You will be part of an environment where your expertise is respected and your career can flourish alongside organisational success. What's next: If you are passionate about shaping the future of digital finance through responsible compliance leadership, this is your chance to make a meaningful impact-apply now! Location: London Contract Type: Permanent Focus: Compliance Workplace Type: Remote Experience Level: Director Salary: £130,000 - £160,000 per annum Notes: This job description has been trimmed to remove extraneous boilerplate and ensure clear, recruiter-friendly content.
Mar 10, 2026
Full time
Head of Compliance & MLRO - FinTech (Lending) Head of Compliance and Money Laundering Reporting Officer: a leading fintech platform is seeking to appoint a Head of Compliance and Money Laundering Reporting Officer to support expansion into the UK market. This role combines SMF16 (Compliance Oversight) and SMF17 (Money Laundering Reporting Officer) and involves designing robust frameworks that ensure regulatory excellence, transparency, and fairness in AI-driven lending processes. The organisation focuses on accessible financial services with AI and Big Data technologies. Flexible remote work is available during the initial setup phase to support an inclusive environment where your expertise helps secure FCA authorisation and build trust in the UK market. What you'll do: As Head of Compliance and Money Laundering Reporting Officer, you will help safeguard the organisation's entry into the UK market by establishing best-in-class compliance frameworks. Your day-to-day activities include drafting essential documentation for FCA authorisation, acting as a key liaison with regulators, and building systems that underpin transparent operations. You will work with local and international teams to ensure the digital financial platform meets stringent regulatory standards. Success requires a proactive approach to risk management, clear communication with diverse stakeholders, and an unwavering commitment to customer fairness. Your efforts will lay the foundation for sustainable growth while fostering trust among consumers and partners. Lead the drafting of all compliance-related application materials required for FCA authorisation, including comprehensive manuals, AML/CTF policies, and consumer duty frameworks. Serve as the primary contact point for all interactions with the Financial Conduct Authority regarding compliance and financial crime matters. Design and implement the company's Three Lines of Defence model to ensure effective risk management across all business functions. Establish robust systems for transaction monitoring, suspicious activity reporting (SARs), and ongoing regulatory returns to maintain full compliance with UK regulations. Advise senior leadership on practical implications of UK regulations such as CONC, SYSC, DISP, ensuring operational alignment with legal requirements. Collaborate with international stakeholders to articulate complex regulatory concepts in an accessible manner. Oversee the development and maintenance of transparent AI-driven lending processes that prioritise fair treatment of customers. Monitor evolving regulatory landscapes to proactively update internal policies and procedures as needed. Support training initiatives to foster a culture of compliance throughout the organisation. Contribute to strategic decision-making by providing expert guidance on emerging risks related to financial crime prevention. What you bring: Your proven track record in senior compliance roles within UK consumer credit institutions will be instrumental in driving success as Head of Compliance and Money Laundering Reporting Officer. You bring technical expertise and an empathetic approach that fosters understanding among colleagues from diverse backgrounds. You can translate complex regulations into actionable strategies to ensure seamless integration of compliance requirements into daily operations. By leveraging your deep industry knowledge alongside strong interpersonal skills, you will help build a culture rooted in transparency, fairness, and shared responsibility. Your hands-on attitude means you are ready to tackle challenges head-on while supporting others through training initiatives that promote continuous improvement. Demonstrated experience holding SMF16 (Compliance Oversight) and SMF17 (Money Laundering Reporting Officer) functions or significant deputy roles within a UK consumer credit institution. Current valid FCA approval is highly advantageous for immediate registration as part of authorisation application. Comprehensive understanding of the Financial Services and Markets Act (FSMA), FCA Handbook (especially CONC), and Money Laundering Regulations relevant to consumer credit operations. Proven ability to design compliance frameworks from scratch, including policy writing and process implementation tailored to digital financial platforms. Exceptional resilience in communicating complex regulatory concepts clearly to stakeholders from varied international backgrounds. Hands-on approach with willingness to engage directly in operational tasks necessary for successful compliance setup. Strong interpersonal skills enabling effective collaboration across teams and departments. Experience advising senior management on regulatory matters affecting business strategy and operations. Ability to monitor regulatory changes proactively and adapt internal practices accordingly. Commitment to upholding principles of transparency, fairness, and inclusivity in all aspects of compliance. What sets this company apart: This organisation stands out as a global leader in fintech innovation, committed to making financial services more accessible through advanced technology. Their track record across international markets demonstrates a dedication to inclusive finance models that benefit millions of consumers. The company offers flexible working arrangements during critical phases such as initial setup, empowering you to manage your work-life balance. It values collaboration, knowledge sharing, and mutual support within its teams, with emphasis on professional growth through ongoing training and recognition of individual contributions. You will be part of an environment where your expertise is respected and your career can flourish alongside organisational success. What's next: If you are passionate about shaping the future of digital finance through responsible compliance leadership, this is your chance to make a meaningful impact-apply now! Location: London Contract Type: Permanent Focus: Compliance Workplace Type: Remote Experience Level: Director Salary: £130,000 - £160,000 per annum Notes: This job description has been trimmed to remove extraneous boilerplate and ensure clear, recruiter-friendly content.
As a member of the Barclays UK (BUK) Legal Unregulated Lending Legal team, you'll play a central role in shaping the future of BUK's unregulated lending products and propositions, providing legal advice and support on all aspects of BUK's current and proposed unregulated lending activity across the different BUK businesses - principally Business Banking, and Education, Social Housing and Local Authorities (ESHLA). The products are either outside the scope of the Consumer Credit Act or subject to an applicable exemption, and may be secured or unsecured, and the BUK Legal Unregulated Lending team provide end to end product advice. You'll advise on product innovation, simplification, product launch / change / withdrawal and customer journeys, ensuring regulatory compliance and robust legal risk rationale. You'll collaborate and influence in contract drafting and negotiation, and you'll partner with other brilliant legal colleagues across the function on cross-bank legal challenges. You'll work independently and flexibly in a busy and commercial environment, across a range of products and services in order to identify and manage risk, and to plan for change resulting from any developing regulation. To be successful as a Legal Counsel - Unregulated Lending, you should: Be a qualified lawyer with demonstrable expertise in secured and unsecured lending, with the ability to work across a broad set of products, and sensitivity to the issues presented by a retail-facing business Have a good understanding of legal risk management within a financial institution Have a collaborative mindset with the ability to work effectively with a broad range of stakeholders, balancing priorities in a complex environment Be able to provide strategic, commercially-grounded legal advice that balances risk, regulatory expectations and business objectives Have good communication skills You may be assessed on key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Glasgow. Purpose of the role To ensure that the consumer banking activities are conducted in compliance with applicable laws and regulations, and to help the bank manage legal and regulatory risks associated with these activities. Accountabilities Development and implementation of best practice legal strategies for risk management and compliance. Proactive consumer banking Legal advice and support to the consumer banking division of the bank on a wide range of legal issues, including regulatory compliance, regulatory change management, consumer protection, and risk management. Representation of the bank in legal proceedings related to consumer banking, such as litigation, arbitration, and regulatory enquiry and investigations. Creation and periodic review of Legal documents in accordance with contractual arrangements policy to ensure compliance with applicable laws and regulations. Legal research and analysis to stay up to date on changes in laws and regulations that may impact the bank's consumer banking operations. Developing and delivering training programmes to educate employees on legal and regulatory requirements related to consumer banking. Pro-active identification, communication, and provision of legal advice on applicable laws, rules and regulations (LRRs). Keeping up to date with regards to changes to LRRs in the relevant coverage area. Ensuring that LRRs are effectively allocated to, and adequately reflected within, the relevant policies, standards and controls. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Mar 10, 2026
Full time
As a member of the Barclays UK (BUK) Legal Unregulated Lending Legal team, you'll play a central role in shaping the future of BUK's unregulated lending products and propositions, providing legal advice and support on all aspects of BUK's current and proposed unregulated lending activity across the different BUK businesses - principally Business Banking, and Education, Social Housing and Local Authorities (ESHLA). The products are either outside the scope of the Consumer Credit Act or subject to an applicable exemption, and may be secured or unsecured, and the BUK Legal Unregulated Lending team provide end to end product advice. You'll advise on product innovation, simplification, product launch / change / withdrawal and customer journeys, ensuring regulatory compliance and robust legal risk rationale. You'll collaborate and influence in contract drafting and negotiation, and you'll partner with other brilliant legal colleagues across the function on cross-bank legal challenges. You'll work independently and flexibly in a busy and commercial environment, across a range of products and services in order to identify and manage risk, and to plan for change resulting from any developing regulation. To be successful as a Legal Counsel - Unregulated Lending, you should: Be a qualified lawyer with demonstrable expertise in secured and unsecured lending, with the ability to work across a broad set of products, and sensitivity to the issues presented by a retail-facing business Have a good understanding of legal risk management within a financial institution Have a collaborative mindset with the ability to work effectively with a broad range of stakeholders, balancing priorities in a complex environment Be able to provide strategic, commercially-grounded legal advice that balances risk, regulatory expectations and business objectives Have good communication skills You may be assessed on key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Glasgow. Purpose of the role To ensure that the consumer banking activities are conducted in compliance with applicable laws and regulations, and to help the bank manage legal and regulatory risks associated with these activities. Accountabilities Development and implementation of best practice legal strategies for risk management and compliance. Proactive consumer banking Legal advice and support to the consumer banking division of the bank on a wide range of legal issues, including regulatory compliance, regulatory change management, consumer protection, and risk management. Representation of the bank in legal proceedings related to consumer banking, such as litigation, arbitration, and regulatory enquiry and investigations. Creation and periodic review of Legal documents in accordance with contractual arrangements policy to ensure compliance with applicable laws and regulations. Legal research and analysis to stay up to date on changes in laws and regulations that may impact the bank's consumer banking operations. Developing and delivering training programmes to educate employees on legal and regulatory requirements related to consumer banking. Pro-active identification, communication, and provision of legal advice on applicable laws, rules and regulations (LRRs). Keeping up to date with regards to changes to LRRs in the relevant coverage area. Ensuring that LRRs are effectively allocated to, and adequately reflected within, the relevant policies, standards and controls. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
We are looking for passionate Customer Service Advisors to join our Credit Cards team at Tesco Bank, part of Barclays Bank UK Plc. In this role, you'll handle inbound calls from customers-everything from simple purchase queries to more complex questions about interest rates. You'll guide customers towards our digital self-service options and play a key role in resolving complaints, making sure every customer feels valued. We're proud to offer an energetic, supportive environment where you'll be empowered to shape your future. Through our Career Pathways programme, you'll have clear opportunities to progress-whether that's moving from Credit Cards into a Fraud Specialist role, building new skills or taking the next step in your career. We'll support your journey every step of the way. In our fast-paced call centre, your ability to adapt quickly while delivering exceptional service will help you thrive. We need you to have: Customer service experience - call centre is great, but retail, hospitality or any customer-facing role works too. Strong communication and listening skills, with empathy and resilience to handle complex queries. Confidence using tech - from Microsoft Office to multiple systems at once in a fast-paced environment Office attendance: You'll be office-based during your probation period. Following this, you'll move to hybrid working, attending the office 2 days per week. Our hybrid model gives you a great work-life balance. You'll have focused time working from home, along with valuable time in the office for the moments that matter - like team catch ups, planning sessions and collaborating with colleagues. What's in it for you? You will get a salary of £26,500 plus brilliant benefits to help you feel supported - like a 12% pension, private medical insurance with 24/7 virtual GP access, and a performance-related bonus. Plus, a generous holiday allowance (with the option to buy more), family-friendly policies, and plenty of learning opportunities to grow your career. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills. This role is based in Glasgow. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Mar 10, 2026
Full time
We are looking for passionate Customer Service Advisors to join our Credit Cards team at Tesco Bank, part of Barclays Bank UK Plc. In this role, you'll handle inbound calls from customers-everything from simple purchase queries to more complex questions about interest rates. You'll guide customers towards our digital self-service options and play a key role in resolving complaints, making sure every customer feels valued. We're proud to offer an energetic, supportive environment where you'll be empowered to shape your future. Through our Career Pathways programme, you'll have clear opportunities to progress-whether that's moving from Credit Cards into a Fraud Specialist role, building new skills or taking the next step in your career. We'll support your journey every step of the way. In our fast-paced call centre, your ability to adapt quickly while delivering exceptional service will help you thrive. We need you to have: Customer service experience - call centre is great, but retail, hospitality or any customer-facing role works too. Strong communication and listening skills, with empathy and resilience to handle complex queries. Confidence using tech - from Microsoft Office to multiple systems at once in a fast-paced environment Office attendance: You'll be office-based during your probation period. Following this, you'll move to hybrid working, attending the office 2 days per week. Our hybrid model gives you a great work-life balance. You'll have focused time working from home, along with valuable time in the office for the moments that matter - like team catch ups, planning sessions and collaborating with colleagues. What's in it for you? You will get a salary of £26,500 plus brilliant benefits to help you feel supported - like a 12% pension, private medical insurance with 24/7 virtual GP access, and a performance-related bonus. Plus, a generous holiday allowance (with the option to buy more), family-friendly policies, and plenty of learning opportunities to grow your career. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills. This role is based in Glasgow. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, theyre free to grow, lead, and innovate. Youll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips.Here, youre not just improving clients' risk profiles, youre building trust. Youll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve.If youre ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview We are looking to recruit an Account Handler to join our growing Real Estate team based out of our Chichester office. Our team is a fast-paced, collaborative group of dynamic professionals who are all driven to succeed. If you share this attitude, we look forward to hearing from you. You will be responsible for providing technical account servicing support and ensuring effective servicing of client accounts. This is an exciting opportunity to work with some of the largest property management companies in the UK, managing big portfolios and supporting the renewal process throughout the year. If you have the technical expertise and a passion for property insurance, we encourage you to apply. How you'll make an impact Portfolio Management:Support the servicing of large property management portfolios, including renewals, technical queries, and mini projects throughout the year. Documentation:Create and manage documents for new customers, mid-term adjustments, and renewals, ensuring accuracy and timely entry into systems to maintain data integrity. Renewal Process:Assist with renewals throughout the year, including key renewal dates throughout the year, ensuring all cover is bound by the renewal date. Client and Insurer Liaison:Work closely with clients and insurers to confirm cover, process policies, and follow up on outstanding documentation. Technical Expertise:Handle technical queries related to property risks, including residential, commercial, terrorism, engineering, and construction. Compliance:Apply legal and regulatory policies in line with internal procedures and insurance contracts. Account Queries:Address account queries and credit control matters, escalating concerns as necessary. About You Commercial insurance knowledge is essential, ideally with Property experience. Holding or working towards one of the Chartered Insurance Institute Qualifications: Cert CII/Dip CII is desirable as is being educated to GCSE standard or equivalent. Worked to targets within a regulated, measurable framework and achieved SLAs. Evidence of rapport-building and experience in providing solid customer service focus with outstanding communication and social skills. Due diligence and process driven to deadlines, happy to forward plan, organise and analyse information. Highly accurate with a strong attention to detail, using initiative when assisting team members. Fully proficient in Acturis. Eligible to work in the UK. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits youll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to buy extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, well cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and its embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Dont worry, were here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If youd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as protected characteristics) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. JBRP1_UKTJ
Mar 10, 2026
Full time
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, theyre free to grow, lead, and innovate. Youll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips.Here, youre not just improving clients' risk profiles, youre building trust. Youll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve.If youre ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview We are looking to recruit an Account Handler to join our growing Real Estate team based out of our Chichester office. Our team is a fast-paced, collaborative group of dynamic professionals who are all driven to succeed. If you share this attitude, we look forward to hearing from you. You will be responsible for providing technical account servicing support and ensuring effective servicing of client accounts. This is an exciting opportunity to work with some of the largest property management companies in the UK, managing big portfolios and supporting the renewal process throughout the year. If you have the technical expertise and a passion for property insurance, we encourage you to apply. How you'll make an impact Portfolio Management:Support the servicing of large property management portfolios, including renewals, technical queries, and mini projects throughout the year. Documentation:Create and manage documents for new customers, mid-term adjustments, and renewals, ensuring accuracy and timely entry into systems to maintain data integrity. Renewal Process:Assist with renewals throughout the year, including key renewal dates throughout the year, ensuring all cover is bound by the renewal date. Client and Insurer Liaison:Work closely with clients and insurers to confirm cover, process policies, and follow up on outstanding documentation. Technical Expertise:Handle technical queries related to property risks, including residential, commercial, terrorism, engineering, and construction. Compliance:Apply legal and regulatory policies in line with internal procedures and insurance contracts. Account Queries:Address account queries and credit control matters, escalating concerns as necessary. About You Commercial insurance knowledge is essential, ideally with Property experience. Holding or working towards one of the Chartered Insurance Institute Qualifications: Cert CII/Dip CII is desirable as is being educated to GCSE standard or equivalent. Worked to targets within a regulated, measurable framework and achieved SLAs. Evidence of rapport-building and experience in providing solid customer service focus with outstanding communication and social skills. Due diligence and process driven to deadlines, happy to forward plan, organise and analyse information. Highly accurate with a strong attention to detail, using initiative when assisting team members. Fully proficient in Acturis. Eligible to work in the UK. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits youll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to buy extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, well cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and its embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Dont worry, were here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If youd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as protected characteristics) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. JBRP1_UKTJ
Finance Manager - £55,000 / £70,000 - Wokingham - Hybrid Working About the ClientWade Macdonald are currently working with a well-established organisation operating across the UK and Ireland as part of a wider global network. The organisation has a medium-sized finance team and places strong emphasis on collaboration across departments, with regular interaction with a Shared Service Centre to ensure smooth financial operations and effective processes. Their culture is rooted in respect, integrity, and a commitment to excellence in everything they do, with teams working closely together to maintain high standards and deliver consistent results across the business. About the JobThis role leads the Accounts Receivable and Payables activities for the UK and Ireland operations, alongside oversight of local treasury processes. You will manage a team responsible for debtor management, payment processing and compliance, ensuring financial processes operate efficiently while maintaining strong stakeholder relationships internally and externally. The position also contributes to leadership discussions within the finance function and supports continuous improvement initiatives. Duties will include: Managing the Accounts Receivable function, overseeing a substantial debtor ledger and supporting healthy cash flow. Leading and developing a team responsible for credit control and receivables activities. Reducing financial risk by maintaining accurate customer data, monitoring credit exposure and strengthening customer relationships. Working closely with commercial, supply chain and customer service teams to resolve billing and payment queries. Reviewing credit-held orders and making recommendations regarding approvals or restrictions. Coordinating reporting and communication with credit insurers and brokers, including annual credit reviews and risk classifications. Overseeing payables processes to ensure documentation, authorisations and payments are handled accurately and in line with policy. Monitoring purchasing card and corporate card usage, ensuring spend aligns with internal guidelines. Acting as the key liaison with the Global Business Services team to ensure service levels and query resolution remain effective. Managing operational treasury activities such as short-term cash flow forecasting and reporting. Reviewing financial results related to receivables, payables and treasury, providing commentary and risk insights to senior stakeholders. Maintaining ownership of expenses policies and ensuring alignment with relevant tax and regulatory requirements. Coaching and supporting team members while ensuring continuity across key finance processes. About the Successful ApplicantThe ideal candidate will hold a professional accounting qualification (AAT, ACCA, CIMA, ACA or equivalent) and bring strong experience across accounts receivable, payables and treasury processes within a finance environment. You will be confident managing teams, working with ERP systems such as SAP, and collaborating with stakeholders across multiple departments. Strong communication skills, attention to detail and commercial awareness are essential. What You Will Receive in ReturnIn return, you will join a globally connected organisation offering a collaborative working environment and strong exposure to finance leadership. The role provides the opportunity to lead a key finance function, influence operational processes and contribute to wider business initiatives. Alongside a competitive package, the organisation offers hybrid working, a car allowance, bonus scheme, a supportive team culture and opportunities for professional development and career progression.
Mar 10, 2026
Full time
Finance Manager - £55,000 / £70,000 - Wokingham - Hybrid Working About the ClientWade Macdonald are currently working with a well-established organisation operating across the UK and Ireland as part of a wider global network. The organisation has a medium-sized finance team and places strong emphasis on collaboration across departments, with regular interaction with a Shared Service Centre to ensure smooth financial operations and effective processes. Their culture is rooted in respect, integrity, and a commitment to excellence in everything they do, with teams working closely together to maintain high standards and deliver consistent results across the business. About the JobThis role leads the Accounts Receivable and Payables activities for the UK and Ireland operations, alongside oversight of local treasury processes. You will manage a team responsible for debtor management, payment processing and compliance, ensuring financial processes operate efficiently while maintaining strong stakeholder relationships internally and externally. The position also contributes to leadership discussions within the finance function and supports continuous improvement initiatives. Duties will include: Managing the Accounts Receivable function, overseeing a substantial debtor ledger and supporting healthy cash flow. Leading and developing a team responsible for credit control and receivables activities. Reducing financial risk by maintaining accurate customer data, monitoring credit exposure and strengthening customer relationships. Working closely with commercial, supply chain and customer service teams to resolve billing and payment queries. Reviewing credit-held orders and making recommendations regarding approvals or restrictions. Coordinating reporting and communication with credit insurers and brokers, including annual credit reviews and risk classifications. Overseeing payables processes to ensure documentation, authorisations and payments are handled accurately and in line with policy. Monitoring purchasing card and corporate card usage, ensuring spend aligns with internal guidelines. Acting as the key liaison with the Global Business Services team to ensure service levels and query resolution remain effective. Managing operational treasury activities such as short-term cash flow forecasting and reporting. Reviewing financial results related to receivables, payables and treasury, providing commentary and risk insights to senior stakeholders. Maintaining ownership of expenses policies and ensuring alignment with relevant tax and regulatory requirements. Coaching and supporting team members while ensuring continuity across key finance processes. About the Successful ApplicantThe ideal candidate will hold a professional accounting qualification (AAT, ACCA, CIMA, ACA or equivalent) and bring strong experience across accounts receivable, payables and treasury processes within a finance environment. You will be confident managing teams, working with ERP systems such as SAP, and collaborating with stakeholders across multiple departments. Strong communication skills, attention to detail and commercial awareness are essential. What You Will Receive in ReturnIn return, you will join a globally connected organisation offering a collaborative working environment and strong exposure to finance leadership. The role provides the opportunity to lead a key finance function, influence operational processes and contribute to wider business initiatives. Alongside a competitive package, the organisation offers hybrid working, a car allowance, bonus scheme, a supportive team culture and opportunities for professional development and career progression.
Chartered Institute of Procurement and Supply (CIPS)
Commercial Manager- Europe/UK About PROENERGY PROENERGY is an engineering, R&D, and manufacturing powerhouse. The company addresses every need for fast-start power generation: turbine and package manufacturing, turnkey project execution, power purchase agreements, and asset lifecycle care for turbines and plants. Where others see impossible energy challenges, PROENERGY provides innovative aeroderivative solutions. Our Footprint PROENERGY delivers fast-start, dispatchable power solutions from worldwide centers for aeroderivative excellence. We are investing more than $1 billion through 2028 in infrastructure to serve our customers. In Sedalia, Missouri, our 600,000 sq ft Center for Excellence in Manufacturing-a world-class investment in fast-start power and the only campus of its kind in the world-is growing by 40 percent. In Houston, Texas, our 500,000 sq ft Center for Excellence in Lifecycle Care features a Level-IV depot and aero repair facility, which executes comprehensive services for aeroderivative engines under one roof. In Kansas City, we have an office with an Engineering team that supports our sought-after solutions for turnkey projects and contracted power. And our worldwide service centers ensure local service expertise near our customers. Our expanding service footprint includes Phoenix, Buenos Aires, New Brunswick, and additional locations in Europe, Australia, and Southeast Asia. Our Philosophy We take care of our people and strive to make a positive difference for the world. We offer competitive pay and excellent benefits. If you are looking for a rewarding career and possess specialized knowledge and quality-oriented problem-solving skills, we encourage you to apply today. Position Summary The Commercial Manager (CM) reports to the Commercial Operations Director and receives strategic and technical direction from assigned Lines of Businesses (LOB) Managers. The CM works closely with the LOB and Sales team to analyse an opportunity's requirements, assist in determining its winning bid strategy, assign and drive completion of bid responsibilities, evaluate risks, determine market pricing, and run costing and cash flow models to create bids that satisfy the customers' bid requirements while achieving PROENERGY's internal requirements for margin and execution. This position is supported by the Sales team, Business Leaders and LOBs to ensure proper scope, costing, pricing, and strategic application throughout the commercial process. The CM will serve as a trusted advisor on LM6000 and LM2500 gas turbine field and depot level repairs to support both internal and external customers. Reports To: Director Commercial Operations Work Location: Europe/UK Position Responsibilities Define and assess work scope requirements for the repair and maintenance of LM6000 and LM2500 gas turbine modules and components to restore performance and extend operational life, ensuring safe and efficient equipment functionality. Collaborate with sales and internal stakeholders to develop field service and depot cost and pricing models for LM6000 and LM2500 proposals. Editing and proofreading skills are imperative along with the ability to work to a deadline. Deliver technical support to sales and commercial managers by preparing detailed technical work scopes for inclusion in customer proposals. Provide technical and commercial expertise during strategy sessions, proposal development, customer presentations, and negotiations for assigned opportunities. Lead the development of customer proposals, including drafting proposal documents, building cost models, managing CRM opportunities, and coordinating with stakeholders to ensure proposal accuracy and integrity. Coordinate with PROENERGY depots and sourcing teams to schedule work efficiently, ensuring optimal allocation of parts and labour. Demonstrate flexibility and a proactive approach to undertaking additional tasks as required to meet evolving business needs. Maintain and update proposal data within the Commercial Sales CRM application to ensure accurate tracking and reporting. Conduct thorough contract reviews to identify and mitigate technical and commercial risks. Advocate for customer-centric solutions that address commercial concerns and enhance bid competitiveness. Establish preliminary project schedules and define inputs necessary for the development of comprehensive project timelines by Lines of Business (LOB). Analyse and tailor project cash flow models to optimise payment milestone structures. Support project handovers following bid awards to ensure a seamless transition to execution teams. Compile reference materials, experience summaries, and supplemental documentation to support proposals. Manage internal and external communication of bid documents to ensure alignment and transparency. Ensure strict adherence to PROENERGY's commercial policies, procedures, and industry best practices. Required Qualifications Bachelor of Science in Engineering or Business, from an accredited college/university or equivalent experience as a Commercial Manager, Technical Director, Commercial Application Engineer, or Product Service Engineer. 5+ years, of LM aeroderivative gas turbine technology or equivalent turbine experience. 5+ years of commercial or proposal development experience. Previous experience in developing cost models and proposals. Have the right to work in the EU or UK is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa. Successful candidate will need to satisfactorily complete pre-employment drug screening and background checks. Desired Qualifications 10+ years of working experience specifically with LM6000 and/or LM2500 gas turbines. Previous experience in the power or energy industry, industrial utilities and or Oil & Gas markets. Previous Operations and Maintenance (O&M) experience with LM6000 and/or LM2500 gas turbines. Previous Field Engineering or Technical Advisor experience, previous project management experience. Strong English language, written and oral communication skills. Working knowledge of mechanical systems (fuel, water, oil, and air), electrical systems and or control systems (Woodward, Speedtronic, and Allen Bradley). Ability to read technical drawings (fabrication drawings, P&ID, schematics, etc.). Strong process discipline with sound analytical and problem-solving skills. Experience leading projects involving multi-disciplinary teams, ability to coordinate several projects simultaneously. Demonstrated team player, creative, out of the box thinker, proven interpersonal skills. Self-starter with initiative, understanding objectives and demonstrated ability to drive projects to completion. Previous experience responding to RFP's & Tenders is preferred. Ability to facilitate meetings and use input from sales accounts managers, business leaders and the PROENERGY execution teams to determine the best proposal solutions for customers. Desired Work Skills & Traits Proficient in the use of Adobe Acrobat Professional. Excellent document formatting proficiency in MS Word and proficiency with MS Office. Demonstrated proficiency in business letter writing and formal report writing. Thorough understanding of proper English usage, including spelling, grammar, and punctuation. Ability to respectfully respond to requests and inquiries from the general public in person and over the telephone. Ability to analyse and resolve problems in a logical and effective manner. Proven ability to conduct business research, synthesize and analyze data, and produce clear, concise, and accurate reports on complex topics. It is PROENERGY's policy to provide equal opportunity in employment to all its employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, national origin, marital status, ancestry, medical condition, military status, or any other characteristic protected by State or Federal law.
Mar 10, 2026
Full time
Commercial Manager- Europe/UK About PROENERGY PROENERGY is an engineering, R&D, and manufacturing powerhouse. The company addresses every need for fast-start power generation: turbine and package manufacturing, turnkey project execution, power purchase agreements, and asset lifecycle care for turbines and plants. Where others see impossible energy challenges, PROENERGY provides innovative aeroderivative solutions. Our Footprint PROENERGY delivers fast-start, dispatchable power solutions from worldwide centers for aeroderivative excellence. We are investing more than $1 billion through 2028 in infrastructure to serve our customers. In Sedalia, Missouri, our 600,000 sq ft Center for Excellence in Manufacturing-a world-class investment in fast-start power and the only campus of its kind in the world-is growing by 40 percent. In Houston, Texas, our 500,000 sq ft Center for Excellence in Lifecycle Care features a Level-IV depot and aero repair facility, which executes comprehensive services for aeroderivative engines under one roof. In Kansas City, we have an office with an Engineering team that supports our sought-after solutions for turnkey projects and contracted power. And our worldwide service centers ensure local service expertise near our customers. Our expanding service footprint includes Phoenix, Buenos Aires, New Brunswick, and additional locations in Europe, Australia, and Southeast Asia. Our Philosophy We take care of our people and strive to make a positive difference for the world. We offer competitive pay and excellent benefits. If you are looking for a rewarding career and possess specialized knowledge and quality-oriented problem-solving skills, we encourage you to apply today. Position Summary The Commercial Manager (CM) reports to the Commercial Operations Director and receives strategic and technical direction from assigned Lines of Businesses (LOB) Managers. The CM works closely with the LOB and Sales team to analyse an opportunity's requirements, assist in determining its winning bid strategy, assign and drive completion of bid responsibilities, evaluate risks, determine market pricing, and run costing and cash flow models to create bids that satisfy the customers' bid requirements while achieving PROENERGY's internal requirements for margin and execution. This position is supported by the Sales team, Business Leaders and LOBs to ensure proper scope, costing, pricing, and strategic application throughout the commercial process. The CM will serve as a trusted advisor on LM6000 and LM2500 gas turbine field and depot level repairs to support both internal and external customers. Reports To: Director Commercial Operations Work Location: Europe/UK Position Responsibilities Define and assess work scope requirements for the repair and maintenance of LM6000 and LM2500 gas turbine modules and components to restore performance and extend operational life, ensuring safe and efficient equipment functionality. Collaborate with sales and internal stakeholders to develop field service and depot cost and pricing models for LM6000 and LM2500 proposals. Editing and proofreading skills are imperative along with the ability to work to a deadline. Deliver technical support to sales and commercial managers by preparing detailed technical work scopes for inclusion in customer proposals. Provide technical and commercial expertise during strategy sessions, proposal development, customer presentations, and negotiations for assigned opportunities. Lead the development of customer proposals, including drafting proposal documents, building cost models, managing CRM opportunities, and coordinating with stakeholders to ensure proposal accuracy and integrity. Coordinate with PROENERGY depots and sourcing teams to schedule work efficiently, ensuring optimal allocation of parts and labour. Demonstrate flexibility and a proactive approach to undertaking additional tasks as required to meet evolving business needs. Maintain and update proposal data within the Commercial Sales CRM application to ensure accurate tracking and reporting. Conduct thorough contract reviews to identify and mitigate technical and commercial risks. Advocate for customer-centric solutions that address commercial concerns and enhance bid competitiveness. Establish preliminary project schedules and define inputs necessary for the development of comprehensive project timelines by Lines of Business (LOB). Analyse and tailor project cash flow models to optimise payment milestone structures. Support project handovers following bid awards to ensure a seamless transition to execution teams. Compile reference materials, experience summaries, and supplemental documentation to support proposals. Manage internal and external communication of bid documents to ensure alignment and transparency. Ensure strict adherence to PROENERGY's commercial policies, procedures, and industry best practices. Required Qualifications Bachelor of Science in Engineering or Business, from an accredited college/university or equivalent experience as a Commercial Manager, Technical Director, Commercial Application Engineer, or Product Service Engineer. 5+ years, of LM aeroderivative gas turbine technology or equivalent turbine experience. 5+ years of commercial or proposal development experience. Previous experience in developing cost models and proposals. Have the right to work in the EU or UK is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa. Successful candidate will need to satisfactorily complete pre-employment drug screening and background checks. Desired Qualifications 10+ years of working experience specifically with LM6000 and/or LM2500 gas turbines. Previous experience in the power or energy industry, industrial utilities and or Oil & Gas markets. Previous Operations and Maintenance (O&M) experience with LM6000 and/or LM2500 gas turbines. Previous Field Engineering or Technical Advisor experience, previous project management experience. Strong English language, written and oral communication skills. Working knowledge of mechanical systems (fuel, water, oil, and air), electrical systems and or control systems (Woodward, Speedtronic, and Allen Bradley). Ability to read technical drawings (fabrication drawings, P&ID, schematics, etc.). Strong process discipline with sound analytical and problem-solving skills. Experience leading projects involving multi-disciplinary teams, ability to coordinate several projects simultaneously. Demonstrated team player, creative, out of the box thinker, proven interpersonal skills. Self-starter with initiative, understanding objectives and demonstrated ability to drive projects to completion. Previous experience responding to RFP's & Tenders is preferred. Ability to facilitate meetings and use input from sales accounts managers, business leaders and the PROENERGY execution teams to determine the best proposal solutions for customers. Desired Work Skills & Traits Proficient in the use of Adobe Acrobat Professional. Excellent document formatting proficiency in MS Word and proficiency with MS Office. Demonstrated proficiency in business letter writing and formal report writing. Thorough understanding of proper English usage, including spelling, grammar, and punctuation. Ability to respectfully respond to requests and inquiries from the general public in person and over the telephone. Ability to analyse and resolve problems in a logical and effective manner. Proven ability to conduct business research, synthesize and analyze data, and produce clear, concise, and accurate reports on complex topics. It is PROENERGY's policy to provide equal opportunity in employment to all its employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, national origin, marital status, ancestry, medical condition, military status, or any other characteristic protected by State or Federal law.
Introduction At Gallagher Benefit Services, youre a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether its shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them.Were a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow.If youre looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview As a Customer Service Associate (known internally as a Member Experience Associate), you will serve as the initial contact for our valued members of the Pension schemes that fall under our will offer support and guidance on their pension benefits. This is an outstanding opportunity to work in a collaborative setting where your efforts will directly support our dedication to delivering seamless customer experiences. How you'll make an impact In this role, you will handle member queries via phone and other contact channels, manage pend processes, and ensure timely follow-ups on cases. You will provide outstanding complaint support, process initial death cases, and deliver personalised member experiences aligned with their scheme enrolment. A key aspect of the role involves maintaining compliance with FCA, GDPR, and other regulatory guidelines, while safeguarding member information through strict ID&V processes. You will interact confidently with third-party contacts, such as financial advisers, and demonstrate a strong understanding of pension administration to handle expectations effectively. Additionally, you will produce accurate records, follow call processes, and collaborate with your team to ensure availability and continuous improvement. If you are passionate about delivering market-leading customer service and have a keen eye for detail, wed love to hear from you! About You Crucial Previous customer service experience within a contact centre or retail/financial environment (2+ years). Experience operating within regulatory frameworks. Excellent time management skills and attention to detail. Desired Experience working within a financial services organisation/company. Experience in pensions administration (training available if required). Communication Professional communication skills for interacting with scheme members via telephone and other channels. Strong objection handling skills and literacy. Effective communication with colleagues. Customer Service A proven desire to provide outstanding customer service. Interpersonal Ability to work autonomously and collaboratively. Willingness to champion change and suggest efficiencies. Information Technology Proficient in the use of Office Systems (e.g., Microsoft Office). Why Join Us? At Arthur J. Gallagher & Co., we value ambition and collaboration. Joining our team means being part of a world-class organization that is dedicated to helping its clients navigate complex risks with confidence. We provide an inclusive and encouraging environment where your professional growth is fostered! At this time, we can only consider applicants whom have the rights to work in the UK without requiring Visa sponsorship from us. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits youll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to buy extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, well cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and its embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Dont worry, were here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If youd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as protected characteristics) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. JBRP1_UKTJ
Mar 10, 2026
Full time
Introduction At Gallagher Benefit Services, youre a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether its shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them.Were a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow.If youre looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview As a Customer Service Associate (known internally as a Member Experience Associate), you will serve as the initial contact for our valued members of the Pension schemes that fall under our will offer support and guidance on their pension benefits. This is an outstanding opportunity to work in a collaborative setting where your efforts will directly support our dedication to delivering seamless customer experiences. How you'll make an impact In this role, you will handle member queries via phone and other contact channels, manage pend processes, and ensure timely follow-ups on cases. You will provide outstanding complaint support, process initial death cases, and deliver personalised member experiences aligned with their scheme enrolment. A key aspect of the role involves maintaining compliance with FCA, GDPR, and other regulatory guidelines, while safeguarding member information through strict ID&V processes. You will interact confidently with third-party contacts, such as financial advisers, and demonstrate a strong understanding of pension administration to handle expectations effectively. Additionally, you will produce accurate records, follow call processes, and collaborate with your team to ensure availability and continuous improvement. If you are passionate about delivering market-leading customer service and have a keen eye for detail, wed love to hear from you! About You Crucial Previous customer service experience within a contact centre or retail/financial environment (2+ years). Experience operating within regulatory frameworks. Excellent time management skills and attention to detail. Desired Experience working within a financial services organisation/company. Experience in pensions administration (training available if required). Communication Professional communication skills for interacting with scheme members via telephone and other channels. Strong objection handling skills and literacy. Effective communication with colleagues. Customer Service A proven desire to provide outstanding customer service. Interpersonal Ability to work autonomously and collaboratively. Willingness to champion change and suggest efficiencies. Information Technology Proficient in the use of Office Systems (e.g., Microsoft Office). Why Join Us? At Arthur J. Gallagher & Co., we value ambition and collaboration. Joining our team means being part of a world-class organization that is dedicated to helping its clients navigate complex risks with confidence. We provide an inclusive and encouraging environment where your professional growth is fostered! At this time, we can only consider applicants whom have the rights to work in the UK without requiring Visa sponsorship from us. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits youll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to buy extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, well cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and its embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Dont worry, were here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If youd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as protected characteristics) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. JBRP1_UKTJ
We're looking for an experienced Supply Chain Compliance Manager to lead our Compliance Team and ensure all consultants, subcontractors, and suppliers meet the highest standards of competence, governance and statutory compliance. This is a pivotal leadership role within our supply chain systems function, supporting the delivery of wider compliance strategy across construction and framework operations. Client Details This is an opportunity to join a well-established organisation in the property industry. The company operates on a large scale and is committed to maintaining high standards and compliance across its operations. Description Lead, manage, coach, and mentor the Supply Chain Compliance Team (5x Coordinators) to ensure high performance, accuracy, and consistency. Oversee the onboarding and pre-qualification of all consultants, subcontractors, and suppliers. Ensure all supply chain partners are verified as competent, meeting our standards and all current legal, regulatory, and H&S requirements. Maintain and continuously improve the supply chain database and associated compliance records. Provide specialist analysis and judgement when reviewing technical documentation, insurances, accreditations, RAMS, and statutory evidence. Support the delivery of our compliance strategy, which sits under the Supply Chain Systems function. Liaise with operational, SHEQ, and commercial teams to ensure only fully compliant partners are utilised across projects and frameworks. Identify risks or gaps within supply chain compliance and implement appropriate corrective actions or escalation. Contribute to internal audits, external accreditations, and supply chain performance reviews. Profile A successful Supply Chain Compliance Manager should have: Strong experience in a construction, compliance, procurement, or supply chain governance role. Proven ability to lead teams, manage workloads, delegate effectively, and drive performance. High-level analytical skills with the ability to interpret complex compliance information. Strong understanding of construction-related competency frameworks, accreditations, and legal requirements. Methodical, organised, and confident in making sound, evidence-based decisions. Excellent communicator able to influence internal teams and external partners. Job Offer Competitive salary between 45,000 and 50,000 per annum. Permanent position with stability and growth potential. Opportunity to work within a large organisation in the property industry. Comprehensive benefits package to support your professional and personal needs. Collaborative and professional working environment in Horsham. If you are ready to take the next step in your career as a Supply Chain Compliance Manager, we encourage you to apply today!
Mar 10, 2026
Full time
We're looking for an experienced Supply Chain Compliance Manager to lead our Compliance Team and ensure all consultants, subcontractors, and suppliers meet the highest standards of competence, governance and statutory compliance. This is a pivotal leadership role within our supply chain systems function, supporting the delivery of wider compliance strategy across construction and framework operations. Client Details This is an opportunity to join a well-established organisation in the property industry. The company operates on a large scale and is committed to maintaining high standards and compliance across its operations. Description Lead, manage, coach, and mentor the Supply Chain Compliance Team (5x Coordinators) to ensure high performance, accuracy, and consistency. Oversee the onboarding and pre-qualification of all consultants, subcontractors, and suppliers. Ensure all supply chain partners are verified as competent, meeting our standards and all current legal, regulatory, and H&S requirements. Maintain and continuously improve the supply chain database and associated compliance records. Provide specialist analysis and judgement when reviewing technical documentation, insurances, accreditations, RAMS, and statutory evidence. Support the delivery of our compliance strategy, which sits under the Supply Chain Systems function. Liaise with operational, SHEQ, and commercial teams to ensure only fully compliant partners are utilised across projects and frameworks. Identify risks or gaps within supply chain compliance and implement appropriate corrective actions or escalation. Contribute to internal audits, external accreditations, and supply chain performance reviews. Profile A successful Supply Chain Compliance Manager should have: Strong experience in a construction, compliance, procurement, or supply chain governance role. Proven ability to lead teams, manage workloads, delegate effectively, and drive performance. High-level analytical skills with the ability to interpret complex compliance information. Strong understanding of construction-related competency frameworks, accreditations, and legal requirements. Methodical, organised, and confident in making sound, evidence-based decisions. Excellent communicator able to influence internal teams and external partners. Job Offer Competitive salary between 45,000 and 50,000 per annum. Permanent position with stability and growth potential. Opportunity to work within a large organisation in the property industry. Comprehensive benefits package to support your professional and personal needs. Collaborative and professional working environment in Horsham. If you are ready to take the next step in your career as a Supply Chain Compliance Manager, we encourage you to apply today!
This role is being offered with a fixed-term contract until the end of 2026. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a People Change Consultant, you will join the People Team to support the business across the Group (UK & Ireland, Germany and Italy) in delivering complex, people-impacting change programmes end to end. This role is focused on the practical delivery of change, including leading and supporting formal consultations, restructures, TUPE transfers and contractual changes, ensuring change is delivered compliantly, consistently and with care. What you'll do: Deliver people change initiatives end to end, from early design and scoping through to consultation, implementation and post-change activity, ensuring alignment to business strategy. Lead and support formal change consultations, including restructures, TUPE transfers and changes to terms and conditions, working closely with People Partners, Legal and business leaders. Partner with People Partners and People Consultants to shape and deliver pragmatic people change solutions that enable business outcomes while managing risk. Work closely with senior leaders, providing trusted advice and challenge on people-impacting change, consultation approach and implementation decisions. Coordinate and manage all aspects of people change delivery plans, including timelines, dependencies, stakeholder engagement and communications. Ensure the effective and compliant application of people policies, procedures and employment legislation, providing clear guidance and challenge to the business where required. Work as part of the People Change delivery team, delivering a portfolio of change activity across the Group, collaborating closely with People Coordination, Legal, HR Tech and Recruitment teams. Support leaders through change by providing clear, practical advice on consultation processes, employee relations risks and implementation approaches. Maintain a strong focus on employee experience, integrity and consistency throughout the change lifecycle. What you'll bring: Proven experience delivering people change end to end, including restructures, consultation, TUPE and contractual changes. Demonstrable experience running or supporting formal consultation processes, including preparing documentation, managing timelines and supporting business leaders. Strong working knowledge of employment legislation and requirements as they relate to people change activity. Experience managing multiple, complex change workstreams simultaneously, with the ability to prioritise effectively in a fast-paced environment. Strong stakeholder management skills, with a pragmatic, solutions-focused approach and confidence working with senior leaders. Experience working with senior leaders and leadership teams, influencing decision-making and providing clear, pragmatic guidance through complex people change. A solid understanding of change management principles, with the ability to apply them practically in a delivery-focused role. Broad HR knowledge, including a strong understanding of people policies, processes and governance. Excellent communication skills, with the ability to explain complex change activity clearly and confidently. Comfortable working independently and collaboratively, as part of a wider People team and cross-functional delivery groups. Experience of leading or supporting people-impacting change programmes within a large, complex organisation. Team Overview: Human Resources Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Access to free NOW, for streaming all your favourite shows A generous pension package Private healthcare Discounted mobile and broadband " How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 10, 2026
Full time
This role is being offered with a fixed-term contract until the end of 2026. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a People Change Consultant, you will join the People Team to support the business across the Group (UK & Ireland, Germany and Italy) in delivering complex, people-impacting change programmes end to end. This role is focused on the practical delivery of change, including leading and supporting formal consultations, restructures, TUPE transfers and contractual changes, ensuring change is delivered compliantly, consistently and with care. What you'll do: Deliver people change initiatives end to end, from early design and scoping through to consultation, implementation and post-change activity, ensuring alignment to business strategy. Lead and support formal change consultations, including restructures, TUPE transfers and changes to terms and conditions, working closely with People Partners, Legal and business leaders. Partner with People Partners and People Consultants to shape and deliver pragmatic people change solutions that enable business outcomes while managing risk. Work closely with senior leaders, providing trusted advice and challenge on people-impacting change, consultation approach and implementation decisions. Coordinate and manage all aspects of people change delivery plans, including timelines, dependencies, stakeholder engagement and communications. Ensure the effective and compliant application of people policies, procedures and employment legislation, providing clear guidance and challenge to the business where required. Work as part of the People Change delivery team, delivering a portfolio of change activity across the Group, collaborating closely with People Coordination, Legal, HR Tech and Recruitment teams. Support leaders through change by providing clear, practical advice on consultation processes, employee relations risks and implementation approaches. Maintain a strong focus on employee experience, integrity and consistency throughout the change lifecycle. What you'll bring: Proven experience delivering people change end to end, including restructures, consultation, TUPE and contractual changes. Demonstrable experience running or supporting formal consultation processes, including preparing documentation, managing timelines and supporting business leaders. Strong working knowledge of employment legislation and requirements as they relate to people change activity. Experience managing multiple, complex change workstreams simultaneously, with the ability to prioritise effectively in a fast-paced environment. Strong stakeholder management skills, with a pragmatic, solutions-focused approach and confidence working with senior leaders. Experience working with senior leaders and leadership teams, influencing decision-making and providing clear, pragmatic guidance through complex people change. A solid understanding of change management principles, with the ability to apply them practically in a delivery-focused role. Broad HR knowledge, including a strong understanding of people policies, processes and governance. Excellent communication skills, with the ability to explain complex change activity clearly and confidently. Comfortable working independently and collaboratively, as part of a wider People team and cross-functional delivery groups. Experience of leading or supporting people-impacting change programmes within a large, complex organisation. Team Overview: Human Resources Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Access to free NOW, for streaming all your favourite shows A generous pension package Private healthcare Discounted mobile and broadband " How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Part-Time Financial Controller (20-25 Hours per Week) Location: Trafford Park, Manchester (Hybrid - 3 days office based) Salary: £50,000 - £60,000 Full-Time Equivalent (Pro Rata) Benefits: Bonus profit share scheme + excellent working environment We are recruiting on behalf of a growing SME business based in Trafford Park, Manchester, who are seeking an experienced, hands-on Financial Controller to take ownership of their finance function. This is a key appointment offering both operational control and strategic input, ideal for a commercially minded finance professional who enjoys being involved in the detail while influencing wider business performance. The role is part-time (20-25 hours per week) with a hybrid structure, requiring three days per week in the Trafford Park office. There is strong potential for the role and finance function to grow alongside the business. The Role Reporting directly to the senior leadership team, the Financial Controller will take full responsibility for the finance function, ensuring robust financial control while contributing strategically to planning, performance and operational efficiency. This is a hands-on SME role. The successful candidate must be comfortable managing transactional finance where required, while also developing the function, improving processes and adding measurable commercial value. You will have the opportunity to shape and evolve the role, driving efficiencies and implementing scalable systems to support continued growth. Key Responsibilities Financial Control & Reporting Full responsibility for bank reconciliations, cashflow management and day-to-day financial operations Management of purchase ledger, supplier controls and credit control Ensure all financial transactions are accurately recorded, filed and reported Preparation of monthly management accounts including P&L, balance sheet and cashflow reporting Regular financial performance reviews against budget, identifying risks and opportunities Lead annual budgeting and periodic forecasting processes Preparation of year-end and statutory accounts Ensure strong financial controls, compliance and clear audit trails Compile and submit VAT returns for the group, ensuring timely payment Monitor foreign exchange rates and manage multi-currency payments Strategic & Operational Impact Provide meaningful financial insight to support commercial decision-making Partner with the management team to drive profitability and performance Develop and grow the finance function to meet the needs of an expanding SME Identify and implement process improvements to increase efficiency and reduce cost Streamline workflows across finance, manufacturing, procurement and service functions Lead initiatives that enhance reporting quality, automation and operational effectiveness Monitor KPIs and support accountability for performance improvements Champion best practice, scalability and continuous improvement Requirements Ideally CIMA or ACCA qualified , part-qualified, or Qualified by Experience (QBE) Proven experience in a Financial Controller or senior finance role within an SME Comfortable being hands-on with transactional finance when required Demonstrable experience improving or scaling a finance function Strong commercial acumen with the ability to add tangible business value Excellent communication skills, able to engage with financial and non-financial stakeholders Strong understanding of financial regulations and internal controls Highly organised with the ability to prioritise and meet deadlines High attention to detail and complete confidentiality Benefits £50,000 - £60,000 per annum depending on experience (pro rata) Profit share bonus scheme Growth opportunities to develop the finance function Friendly family SME environment Free parking Free food/snacks
Mar 10, 2026
Full time
Part-Time Financial Controller (20-25 Hours per Week) Location: Trafford Park, Manchester (Hybrid - 3 days office based) Salary: £50,000 - £60,000 Full-Time Equivalent (Pro Rata) Benefits: Bonus profit share scheme + excellent working environment We are recruiting on behalf of a growing SME business based in Trafford Park, Manchester, who are seeking an experienced, hands-on Financial Controller to take ownership of their finance function. This is a key appointment offering both operational control and strategic input, ideal for a commercially minded finance professional who enjoys being involved in the detail while influencing wider business performance. The role is part-time (20-25 hours per week) with a hybrid structure, requiring three days per week in the Trafford Park office. There is strong potential for the role and finance function to grow alongside the business. The Role Reporting directly to the senior leadership team, the Financial Controller will take full responsibility for the finance function, ensuring robust financial control while contributing strategically to planning, performance and operational efficiency. This is a hands-on SME role. The successful candidate must be comfortable managing transactional finance where required, while also developing the function, improving processes and adding measurable commercial value. You will have the opportunity to shape and evolve the role, driving efficiencies and implementing scalable systems to support continued growth. Key Responsibilities Financial Control & Reporting Full responsibility for bank reconciliations, cashflow management and day-to-day financial operations Management of purchase ledger, supplier controls and credit control Ensure all financial transactions are accurately recorded, filed and reported Preparation of monthly management accounts including P&L, balance sheet and cashflow reporting Regular financial performance reviews against budget, identifying risks and opportunities Lead annual budgeting and periodic forecasting processes Preparation of year-end and statutory accounts Ensure strong financial controls, compliance and clear audit trails Compile and submit VAT returns for the group, ensuring timely payment Monitor foreign exchange rates and manage multi-currency payments Strategic & Operational Impact Provide meaningful financial insight to support commercial decision-making Partner with the management team to drive profitability and performance Develop and grow the finance function to meet the needs of an expanding SME Identify and implement process improvements to increase efficiency and reduce cost Streamline workflows across finance, manufacturing, procurement and service functions Lead initiatives that enhance reporting quality, automation and operational effectiveness Monitor KPIs and support accountability for performance improvements Champion best practice, scalability and continuous improvement Requirements Ideally CIMA or ACCA qualified , part-qualified, or Qualified by Experience (QBE) Proven experience in a Financial Controller or senior finance role within an SME Comfortable being hands-on with transactional finance when required Demonstrable experience improving or scaling a finance function Strong commercial acumen with the ability to add tangible business value Excellent communication skills, able to engage with financial and non-financial stakeholders Strong understanding of financial regulations and internal controls Highly organised with the ability to prioritise and meet deadlines High attention to detail and complete confidentiality Benefits £50,000 - £60,000 per annum depending on experience (pro rata) Profit share bonus scheme Growth opportunities to develop the finance function Friendly family SME environment Free parking Free food/snacks
A high-visibility role supporting corporate development, structured finance, and capital markets execution across EMEA, APAC and North America. You'll join a lean, expert team working directly with banks, investors, partners and senior leadership on high-value strategic transactions. Client Details Our client is a fast-growing global financial technology and services group with operations across multiple regions and a focus on embedded finance, structured credit solutions and strategic corporate development. Working in a small, highly skilled team, they operate at the intersection of fintech, capital markets, and institutional financing, partnering with banks, investors, and major corporate clients while maintaining a dynamic, entrepreneurial culture. Description In this role, you will: Build and maintain corporate, structured finance and cash-flow models, including modelling for embedded finance, fintech units, securitisations, revolving credit facilities, term loans, and other structured financings. Support the origination, structuring and execution of capital markets transactions such as RCFs, term loans, securitisation programmes and other structured facilities. Perform credit risk modelling, borrowing base analysis, portfolio analytics and ongoing transaction monitoring and reporting. Contribute to equity capital raises, diligence of acquisition targets, and broader corporate development activity. Produce high-quality marketing materials (IMs, term sheets, bank decks, investor presentations). Participate in investor meetings, bank presentations, roadshows and key industry events. Work closely with senior internal finance leadership and external banking, advisory and investor stakeholders. Profile The ideal candidate will have: 3-7years' experience from: Embedded finance firms (e.g., fintech credit/structured finance teams) Specialist advisors (e.g., credit/structured finance boutiques) FIG, FinTech coverage, securitisation, structured credit or corporate finance teams within leading investment banks or UK lenders Derivatives valuation / transaction modelling teams within Big 4 (if modelling-heavy) Exceptional financial modelling capability across corporate, structured and cash-flow modelling. Strong grounding in accounting, borrowing base determinations, capital structures and cash-flow analysis. Experience interacting with banks, investors and senior stakeholders. Excellent communication skills, attention to detail and the ability to translate technical concepts for non-technical audiences. CFA/ACA/ACCA (advantage but not required). A proactive, analytical mindset with the ability to thrive in a high-pace, high-visibility environment. Job Offer Broad exposure across corporate development, capital markets, structured finance and embedded finance. Direct access to senior leadership and major institutional partners. Complex modelling, transaction execution and investment exposure across multiple geographies. A collaborative, entrepreneurial environment with clear opportunities for progression. Competitive compensation package. If you are ready to take the next step in your career as a Corporate Development and Capital Markets Manager, we encourage you to apply today!
Mar 10, 2026
Full time
A high-visibility role supporting corporate development, structured finance, and capital markets execution across EMEA, APAC and North America. You'll join a lean, expert team working directly with banks, investors, partners and senior leadership on high-value strategic transactions. Client Details Our client is a fast-growing global financial technology and services group with operations across multiple regions and a focus on embedded finance, structured credit solutions and strategic corporate development. Working in a small, highly skilled team, they operate at the intersection of fintech, capital markets, and institutional financing, partnering with banks, investors, and major corporate clients while maintaining a dynamic, entrepreneurial culture. Description In this role, you will: Build and maintain corporate, structured finance and cash-flow models, including modelling for embedded finance, fintech units, securitisations, revolving credit facilities, term loans, and other structured financings. Support the origination, structuring and execution of capital markets transactions such as RCFs, term loans, securitisation programmes and other structured facilities. Perform credit risk modelling, borrowing base analysis, portfolio analytics and ongoing transaction monitoring and reporting. Contribute to equity capital raises, diligence of acquisition targets, and broader corporate development activity. Produce high-quality marketing materials (IMs, term sheets, bank decks, investor presentations). Participate in investor meetings, bank presentations, roadshows and key industry events. Work closely with senior internal finance leadership and external banking, advisory and investor stakeholders. Profile The ideal candidate will have: 3-7years' experience from: Embedded finance firms (e.g., fintech credit/structured finance teams) Specialist advisors (e.g., credit/structured finance boutiques) FIG, FinTech coverage, securitisation, structured credit or corporate finance teams within leading investment banks or UK lenders Derivatives valuation / transaction modelling teams within Big 4 (if modelling-heavy) Exceptional financial modelling capability across corporate, structured and cash-flow modelling. Strong grounding in accounting, borrowing base determinations, capital structures and cash-flow analysis. Experience interacting with banks, investors and senior stakeholders. Excellent communication skills, attention to detail and the ability to translate technical concepts for non-technical audiences. CFA/ACA/ACCA (advantage but not required). A proactive, analytical mindset with the ability to thrive in a high-pace, high-visibility environment. Job Offer Broad exposure across corporate development, capital markets, structured finance and embedded finance. Direct access to senior leadership and major institutional partners. Complex modelling, transaction execution and investment exposure across multiple geographies. A collaborative, entrepreneurial environment with clear opportunities for progression. Competitive compensation package. If you are ready to take the next step in your career as a Corporate Development and Capital Markets Manager, we encourage you to apply today!
Job Title: Regional Head of Production Services for Trade Processing and Risk Job Code: 11946 Country: GB City: London Skill Category: IT\Technology Job Title: Regional Head of Production Services for Trade Processing and Risk Corporate Title: Vice President Department: Wholesale Production Services - Technology Location: London (Hybrid) Company Overview Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit Role Overview Lead a critical regional team ensuring operational excellence for Nomura's Fixed Income and FX trading operations across Trade Processing and FO Risk and P&L in EMEA. Drive technological innovation while managing complex production environments supporting critical trading applications. Shape the future of our production services through strategic leadership and hands on technical expertise. You will be responsible for the management and development of a high performing team in our London location while providing regional leadership and oversight, governance, and the execution of running the bank for the Fixed Income (Rates, Credit, Securitized Products) and Foreign Exchange businesses using your technical and business knowledge in this challenging and fast pace environment. This is a senior technical hands on leadership position responsible for ensuring stability in the very liquid environment of business driven, technical, and regulatory changes across many applications within the function. The ideal candidate will have a forward thinking, strategic attitude with the ability to proactively identify trends, resolve issues and drive continuous improvement through innovative technologies. You will be responsible for the development and nurturing of our next generation of talent as well as the continuous upskilling of an experienced team to keep up with our ever evolving technology. Skills, experience, qualifications and knowledge required Core Experience & Leadership Proven experience within a Production Support role at major investment bank(s) Proven leadership and team management skills (with multiple concurrent resources) Demonstrated ability to attract, retain, and promote talent within the team Experience in the role of coach/mentor to junior members of the Production Services team to cultivate junior talent Proven ability to measure and increase performance using various metrics Financial Markets & Business Knowledge Working knowledge of Fixed Income and FX products Thorough understanding of the trade lifecycle Understanding and experience with trade valuation, PnL, and risk Stakeholder Management & Communication Experience facing off to senior IT management and business stakeholders across Trading, Sales, Middle Office, and Compliance with the ability to deliver updates accurately and deliberately for the intended audience Be able to build strong, collaborative relationships with the business, application development teams, Infrastructure and other functional groups globally Systems & Infrastructure Management Experience supporting large enterprise applications Strong proficiency in various technologies including Linux, databases, middleware, and networks enabling the candidate to provide strong hands on troubleshooting and incident management capabilities during outages Operating systems knowledge (Windows, Unix, Linux) Good working knowledge of databases and writing SQL queries Incident & Problem Management Experience with Service Now or similar platforms for Incident, Change, Request, and Problem Management This role will be the point of escalation for the clients, and as such the ideal candidate must have proven experience in managing IT incidents and problem management processes for large complex systems Take ownership of issues and see through to completion as well as diligently managing end to end Change/Release processes across the regional Fixed Income systems Development & Automation Experience with modern software development practices including agile methodologies Understanding of Agile practices and principles Scripting skills (e.g. Shell Scripting, Python, Perl) Experience in supporting and administering DevOps tools as part of the deployment pipeline e.g. Git, Jenkins, Docker, Ansible, Elastic, Jira etc. Emerging Technologies & Innovation Working knowledge of cloud technologies (AWS, Azure or similar) Knowledge and experience in AI, ML, and other automated solutions Lead digital transformation initiatives within the production services function Governance & Risk Management Strong working knowledge of the ITIL framework Experience working with Audit and Operational Risk Take ownership of all areas of IT Governance: Audit, Operational Risk and BCP requirements Competencies Leadership & Influence Ability to influence our stakeholders at all levels of the organization Ability to face off to senior business stakeholders Communication & Relationship Building Excellent communication skills both oral and written Good team-work skills both locally and globally Problem Solving & Analysis Strong analytical and problem solving skills Crisis management and decision making under pressure Operational Excellence Must be able to multi task and prioritize effectively Ability to manage stressful situations with demanding clients Nomura competencies Explore Insights & Vision Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future. Making Strategic Decisions Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations. Inspire Entrepreneurship in People Inspire team members through effective communication of ideas and motivate them to actively enhance productivity. Elevate Organizational Capability Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing. Inclusion Respect DEI, foster a culture of psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect). Right to Work The UK Government have taken steps to reduce net migration to the UK by limiting the number of overseas workers from outside the EEA coming to the UK for employment. Please note that whilst we are able to consider applications from overseas workers from outside the EEA (who require a Tier 2 (General) visa) we can only employ them if we can provide evidence that there are no other suitable candidates for this vacancy from inside the EEA. Please contact us if you are visiting our offices and require any form of personal assistance or physical adaptations to be provided for your appointment. A member of staff will be happy to help. Diversity Statement Nomura is committed to an employment policy of equal opportunities and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation. If you require any assistance or reasonable adjustments due to a disability or long term health condition, please do not hesitate to contact us. Nomura is an Equal Opportunity Employer
Mar 09, 2026
Full time
Job Title: Regional Head of Production Services for Trade Processing and Risk Job Code: 11946 Country: GB City: London Skill Category: IT\Technology Job Title: Regional Head of Production Services for Trade Processing and Risk Corporate Title: Vice President Department: Wholesale Production Services - Technology Location: London (Hybrid) Company Overview Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit Role Overview Lead a critical regional team ensuring operational excellence for Nomura's Fixed Income and FX trading operations across Trade Processing and FO Risk and P&L in EMEA. Drive technological innovation while managing complex production environments supporting critical trading applications. Shape the future of our production services through strategic leadership and hands on technical expertise. You will be responsible for the management and development of a high performing team in our London location while providing regional leadership and oversight, governance, and the execution of running the bank for the Fixed Income (Rates, Credit, Securitized Products) and Foreign Exchange businesses using your technical and business knowledge in this challenging and fast pace environment. This is a senior technical hands on leadership position responsible for ensuring stability in the very liquid environment of business driven, technical, and regulatory changes across many applications within the function. The ideal candidate will have a forward thinking, strategic attitude with the ability to proactively identify trends, resolve issues and drive continuous improvement through innovative technologies. You will be responsible for the development and nurturing of our next generation of talent as well as the continuous upskilling of an experienced team to keep up with our ever evolving technology. Skills, experience, qualifications and knowledge required Core Experience & Leadership Proven experience within a Production Support role at major investment bank(s) Proven leadership and team management skills (with multiple concurrent resources) Demonstrated ability to attract, retain, and promote talent within the team Experience in the role of coach/mentor to junior members of the Production Services team to cultivate junior talent Proven ability to measure and increase performance using various metrics Financial Markets & Business Knowledge Working knowledge of Fixed Income and FX products Thorough understanding of the trade lifecycle Understanding and experience with trade valuation, PnL, and risk Stakeholder Management & Communication Experience facing off to senior IT management and business stakeholders across Trading, Sales, Middle Office, and Compliance with the ability to deliver updates accurately and deliberately for the intended audience Be able to build strong, collaborative relationships with the business, application development teams, Infrastructure and other functional groups globally Systems & Infrastructure Management Experience supporting large enterprise applications Strong proficiency in various technologies including Linux, databases, middleware, and networks enabling the candidate to provide strong hands on troubleshooting and incident management capabilities during outages Operating systems knowledge (Windows, Unix, Linux) Good working knowledge of databases and writing SQL queries Incident & Problem Management Experience with Service Now or similar platforms for Incident, Change, Request, and Problem Management This role will be the point of escalation for the clients, and as such the ideal candidate must have proven experience in managing IT incidents and problem management processes for large complex systems Take ownership of issues and see through to completion as well as diligently managing end to end Change/Release processes across the regional Fixed Income systems Development & Automation Experience with modern software development practices including agile methodologies Understanding of Agile practices and principles Scripting skills (e.g. Shell Scripting, Python, Perl) Experience in supporting and administering DevOps tools as part of the deployment pipeline e.g. Git, Jenkins, Docker, Ansible, Elastic, Jira etc. Emerging Technologies & Innovation Working knowledge of cloud technologies (AWS, Azure or similar) Knowledge and experience in AI, ML, and other automated solutions Lead digital transformation initiatives within the production services function Governance & Risk Management Strong working knowledge of the ITIL framework Experience working with Audit and Operational Risk Take ownership of all areas of IT Governance: Audit, Operational Risk and BCP requirements Competencies Leadership & Influence Ability to influence our stakeholders at all levels of the organization Ability to face off to senior business stakeholders Communication & Relationship Building Excellent communication skills both oral and written Good team-work skills both locally and globally Problem Solving & Analysis Strong analytical and problem solving skills Crisis management and decision making under pressure Operational Excellence Must be able to multi task and prioritize effectively Ability to manage stressful situations with demanding clients Nomura competencies Explore Insights & Vision Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future. Making Strategic Decisions Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations. Inspire Entrepreneurship in People Inspire team members through effective communication of ideas and motivate them to actively enhance productivity. Elevate Organizational Capability Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing. Inclusion Respect DEI, foster a culture of psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect). Right to Work The UK Government have taken steps to reduce net migration to the UK by limiting the number of overseas workers from outside the EEA coming to the UK for employment. Please note that whilst we are able to consider applications from overseas workers from outside the EEA (who require a Tier 2 (General) visa) we can only employ them if we can provide evidence that there are no other suitable candidates for this vacancy from inside the EEA. Please contact us if you are visiting our offices and require any form of personal assistance or physical adaptations to be provided for your appointment. A member of staff will be happy to help. Diversity Statement Nomura is committed to an employment policy of equal opportunities and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation. If you require any assistance or reasonable adjustments due to a disability or long term health condition, please do not hesitate to contact us. Nomura is an Equal Opportunity Employer
Head of Financial Planning & Analysis Competitive Salary Dependent on Experience Staffordshire - Hybrid 2 days each week in the office Our client is a long established specialist lender ready to evolve beyond tradition and grow its specialist lending offering. This is an exciting opportunity for a senior finance professional to lead the Financial Planning & Analysis (FP&A) and Business Intelligence (BI) functions. Reporting to the Head of Credit Risk and Financial Strategy, this senior leadership role will drive the organisation's financial planning processes, lead budgeting and forecasting cycles, and deliver high-quality analytics and reporting to senior leadership. Responsibilities include: • Lead the development of annual budgets, rolling forecasts, and long-term financial plans aligned to strategic objectives • Build and maintain complex financial models to support scenario planning, investment decisions, and business cases • Analyse financial performance against budgets and forecasts, providing actionable insight and recommendations • Deliver timely, accurate, and insightful financial reporting to executive management, Board, and regulatory bodies • Develop and execute a BI strategy to enhance data-driven decision-making and operational efficiency • Provide leadership and direction to BI team members, prioritising work aligned to business needs in a fast paced project based environment. The successful candidate will possess: • Significant experience in financial planning, budgeting, forecasting and performance analysis within the financial services sector. • Strong leadership experience across FP&A and/or Business Intelligence functions • Working knowledge of SQL Server, data warehouses, and BI methodologies. • A Chartered Accountant qualification • The ability to develop and execute a BI strategy to enhance data-driven decision-making and operational efficiency • Experience of using BI tools. This is a fantastic opportunity for an experienced FP&A leader to shape financial strategy, influence business performance, and build a best-in-class analytics capability within a growing organisation. Our client offers flexible hybrid working, along with a competitive salary and a comprehensive benefits package. We would love to hear from you if this role aligns with your experience and career ambitions.
Mar 09, 2026
Full time
Head of Financial Planning & Analysis Competitive Salary Dependent on Experience Staffordshire - Hybrid 2 days each week in the office Our client is a long established specialist lender ready to evolve beyond tradition and grow its specialist lending offering. This is an exciting opportunity for a senior finance professional to lead the Financial Planning & Analysis (FP&A) and Business Intelligence (BI) functions. Reporting to the Head of Credit Risk and Financial Strategy, this senior leadership role will drive the organisation's financial planning processes, lead budgeting and forecasting cycles, and deliver high-quality analytics and reporting to senior leadership. Responsibilities include: • Lead the development of annual budgets, rolling forecasts, and long-term financial plans aligned to strategic objectives • Build and maintain complex financial models to support scenario planning, investment decisions, and business cases • Analyse financial performance against budgets and forecasts, providing actionable insight and recommendations • Deliver timely, accurate, and insightful financial reporting to executive management, Board, and regulatory bodies • Develop and execute a BI strategy to enhance data-driven decision-making and operational efficiency • Provide leadership and direction to BI team members, prioritising work aligned to business needs in a fast paced project based environment. The successful candidate will possess: • Significant experience in financial planning, budgeting, forecasting and performance analysis within the financial services sector. • Strong leadership experience across FP&A and/or Business Intelligence functions • Working knowledge of SQL Server, data warehouses, and BI methodologies. • A Chartered Accountant qualification • The ability to develop and execute a BI strategy to enhance data-driven decision-making and operational efficiency • Experience of using BI tools. This is a fantastic opportunity for an experienced FP&A leader to shape financial strategy, influence business performance, and build a best-in-class analytics capability within a growing organisation. Our client offers flexible hybrid working, along with a competitive salary and a comprehensive benefits package. We would love to hear from you if this role aligns with your experience and career ambitions.
Head of Credit Underwriting Location: Wolverhampton Salary: Competitive + Benefits Type: Full-time, Permanent An exciting opportunity has arisen for an experienced Senior Credit Underwriter to play a pivotal role within a growing lending business. This is a senior leadership position responsible for overseeing credit decision-making, managing a team of sanctioners, and working closely with the Head of Business Development to ensure high-quality, compliant lending delivered within agreed SLAs. You will be instrumental in shaping credit policy, improving processes, coaching teams, and ensuring lending decisions reflect both risk appetite and the wider macro-economic environment. Lead and manage the team of sanctioners, ensuring consistent, robust and appropriate credit decisions. Act as first-line approval for progressing new loan appraisals and due diligence submitted by BDMs. Ensure strict adherence to credit policies, funding rules and guarantee scheme requirements. Review, update and enhance credit policies, procedures and loan appraisal processes. Keep abreast of macro-economic, political and sector-specific risks, adapting credit policy and training accordingly. Organise sanctioner availability to ensure SLAs for sanction and release are consistently met. Provide coaching, training and development to the BDM team on loan appraisals and credit quality. Support the Head of Business Development with the induction and training of new BDMs. Provide ongoing training and support to sanctioners to drive consistency and quality. Work closely with Portfolio Managers to review problem loans, identify learnings, and implement improvements to credit policy and processes. Ensure loan paperwork is prepared accurately, efficiently and within required SLAs. Oversee the end-to-end process from sanction through to loan release alongside the Head of Business Development. Ensure loans are released efficiently and in line with service standards. At the end of each week, document expectations for sanction and release for the following week. About you: Proven experience in credit underwriting within a lending or financial services environment Strong people leadership experience, including managing and developing teams Excellent understanding of credit risk, loan appraisal and policy governance Experience working closely with business development and portfolio management teams Commercially astute with the ability to balance risk and growth Highly organised with a strong focus on SLAs, process improvement and quality Confident communicator, able to influence at leadership level Why Join? Excellent company benefits including - company pension scheme, 28 days annual leave, Healthcare cash plan, car allowance and discretionary bonus Senior, influential role with genuine ownership of credit strategy Opportunity to shape and evolve credit policy and processes Collaborative leadership team and growing organisation Clear visibility and impact at board/leadership level
Mar 09, 2026
Full time
Head of Credit Underwriting Location: Wolverhampton Salary: Competitive + Benefits Type: Full-time, Permanent An exciting opportunity has arisen for an experienced Senior Credit Underwriter to play a pivotal role within a growing lending business. This is a senior leadership position responsible for overseeing credit decision-making, managing a team of sanctioners, and working closely with the Head of Business Development to ensure high-quality, compliant lending delivered within agreed SLAs. You will be instrumental in shaping credit policy, improving processes, coaching teams, and ensuring lending decisions reflect both risk appetite and the wider macro-economic environment. Lead and manage the team of sanctioners, ensuring consistent, robust and appropriate credit decisions. Act as first-line approval for progressing new loan appraisals and due diligence submitted by BDMs. Ensure strict adherence to credit policies, funding rules and guarantee scheme requirements. Review, update and enhance credit policies, procedures and loan appraisal processes. Keep abreast of macro-economic, political and sector-specific risks, adapting credit policy and training accordingly. Organise sanctioner availability to ensure SLAs for sanction and release are consistently met. Provide coaching, training and development to the BDM team on loan appraisals and credit quality. Support the Head of Business Development with the induction and training of new BDMs. Provide ongoing training and support to sanctioners to drive consistency and quality. Work closely with Portfolio Managers to review problem loans, identify learnings, and implement improvements to credit policy and processes. Ensure loan paperwork is prepared accurately, efficiently and within required SLAs. Oversee the end-to-end process from sanction through to loan release alongside the Head of Business Development. Ensure loans are released efficiently and in line with service standards. At the end of each week, document expectations for sanction and release for the following week. About you: Proven experience in credit underwriting within a lending or financial services environment Strong people leadership experience, including managing and developing teams Excellent understanding of credit risk, loan appraisal and policy governance Experience working closely with business development and portfolio management teams Commercially astute with the ability to balance risk and growth Highly organised with a strong focus on SLAs, process improvement and quality Confident communicator, able to influence at leadership level Why Join? Excellent company benefits including - company pension scheme, 28 days annual leave, Healthcare cash plan, car allowance and discretionary bonus Senior, influential role with genuine ownership of credit strategy Opportunity to shape and evolve credit policy and processes Collaborative leadership team and growing organisation Clear visibility and impact at board/leadership level
Competitive salary plus excellent benefits Simplyhealth Funding Services (SFS) sits at the heart of our ambition to make healthcare more affordable and accessible for everyone in the UK. SFS is responsible for the Group's financing strategy, operational delivery, and lender partnerships - enabling customers to fund the care they need, when they need it. As we expand our role in UK healthcare, the ability to offer simple, fair and compliant financial products is critical to our future. This role leads both the strategic direction of funding across the Group and the operational management of the SFS function which will include evolving our systems and processes, ready for the next phase of growth. As Head of Funding Services, you'll report to the Corporate Finance Director and take ownership of building a multi-lender, multi-product financing strategy that underpins our Group ambition. You will also oversee the SFS Operations team, ensuring robust regulatory compliance, streamlined onboarding of Appointed Representatives (ARs) and Introducer Appointed Representatives (IARs), and scalable operational processes capable of supporting new markets and increased volume. What you'll do In this role, you'll shape and lead the future of financing across Simplyhealth. You'll build and own an ambitious three-year growth model designed to transform Funding Services into a revenue stream for the Group, helping us unlock new ways for customers to access the care they need. You'll take the reins on our financing strategy - owning relationships with providers such as consumer lenders, building a multi-lender panel that strengthens resilience, boosts competitiveness, and opens the door to innovative funding structures. Your work will span forward flow arrangements, embedded finance opportunities, and evaluating potential partners or acquisitions that accelerate our ambitions. Alongside this, you'll play a leading role in designing, testing and scaling new credit propositions. Working closely with our Foundry team, you'll run test and learn pilots, refine propositions based on real world data, and prepare them for mass market launch. You'll bring a deep understanding of the UK credit landscape and emerging regulation to ensure our products are both compliant and commercially compelling. You'll also provide the leadership and oversight needed to strengthen the operational foundations of SFS. That includes guiding the SFS Operations team through a period of change, and ensuring we have the controls, processes and infrastructure needed to grow with confidence. From AR / IAR onboarding and due diligence to customer oversight and regulatory responsibilities such as Consumer Duty and financial promotions, you'll ensure our operations are robust, scalable and ready for the future. Finally, you'll act as a trusted partner across the organisation - collaborating with leaders in our Health Plan and Denplan lines of business, as well as Group functions including Finance, Internal Audit and More. You'll influence Executive and Board level conversations, shape strategy, and provide clear, insightful reporting to the SFS Board on progress, risks and opportunities. In short, you'll be the driving force behind both the strategic vision and operational success of Simplyhealth Funding Services. About You To thrive in this role, you should have: Deep knowledge of the UK credit and financing market, including legislation, lenders, and emerging opportunities. Experience working with multi lender models, funding structures (forward flow, balance sheet lending, partnerships), and market mapping. Strong commercial acumen with experience negotiating and delivering complex financial partnerships. Proven ability to design and scale new credit propositions, ideally in a regulated environment. Hands on delivery mindset - comfortable balancing strategic vision with operational detail. Experience leading transformation across technology enabled change and operational process improvement. Excellent stakeholder management skills and confidence influencing Executive level decision making. A self-starter with resilience, curiosity and the ability to work through ambiguity to deliver meaningful outcomes. In return, we offer: A competitive annual salary. Annual car allowance. Group annual discretionary bonus. 36 days holiday (including 8 bank holidays), with the option to buy/sell additional leave. A comprehensive pension scheme with flexible contribution options. A yearly company funded allowance for benefits such as critical illness cover, private health cover and lots more. Your choice of Simplyhealth's core products (Cash Plan or Dental Plan). Life Assurance. Your Recruitment Journey A telephone interview with our Head of People Operations. First interview with the Corporate Finance Director and our Chief Risk Officer. Psychometric assessment and verbal & numerical test. Final panel interview with Corporate Finance Director, Chief Financial Officer and Chief People Officer. Successful candidates will receive a conditional offer subject to pre employment checks, including credit and DBS checks, due to regulatory responsibilities. If this sounds like you, we'd love you to join us and help shape the future of healthcare funding at Simplyhealth. Up to £70,000 per year plus Sales Commission
Mar 09, 2026
Full time
Competitive salary plus excellent benefits Simplyhealth Funding Services (SFS) sits at the heart of our ambition to make healthcare more affordable and accessible for everyone in the UK. SFS is responsible for the Group's financing strategy, operational delivery, and lender partnerships - enabling customers to fund the care they need, when they need it. As we expand our role in UK healthcare, the ability to offer simple, fair and compliant financial products is critical to our future. This role leads both the strategic direction of funding across the Group and the operational management of the SFS function which will include evolving our systems and processes, ready for the next phase of growth. As Head of Funding Services, you'll report to the Corporate Finance Director and take ownership of building a multi-lender, multi-product financing strategy that underpins our Group ambition. You will also oversee the SFS Operations team, ensuring robust regulatory compliance, streamlined onboarding of Appointed Representatives (ARs) and Introducer Appointed Representatives (IARs), and scalable operational processes capable of supporting new markets and increased volume. What you'll do In this role, you'll shape and lead the future of financing across Simplyhealth. You'll build and own an ambitious three-year growth model designed to transform Funding Services into a revenue stream for the Group, helping us unlock new ways for customers to access the care they need. You'll take the reins on our financing strategy - owning relationships with providers such as consumer lenders, building a multi-lender panel that strengthens resilience, boosts competitiveness, and opens the door to innovative funding structures. Your work will span forward flow arrangements, embedded finance opportunities, and evaluating potential partners or acquisitions that accelerate our ambitions. Alongside this, you'll play a leading role in designing, testing and scaling new credit propositions. Working closely with our Foundry team, you'll run test and learn pilots, refine propositions based on real world data, and prepare them for mass market launch. You'll bring a deep understanding of the UK credit landscape and emerging regulation to ensure our products are both compliant and commercially compelling. You'll also provide the leadership and oversight needed to strengthen the operational foundations of SFS. That includes guiding the SFS Operations team through a period of change, and ensuring we have the controls, processes and infrastructure needed to grow with confidence. From AR / IAR onboarding and due diligence to customer oversight and regulatory responsibilities such as Consumer Duty and financial promotions, you'll ensure our operations are robust, scalable and ready for the future. Finally, you'll act as a trusted partner across the organisation - collaborating with leaders in our Health Plan and Denplan lines of business, as well as Group functions including Finance, Internal Audit and More. You'll influence Executive and Board level conversations, shape strategy, and provide clear, insightful reporting to the SFS Board on progress, risks and opportunities. In short, you'll be the driving force behind both the strategic vision and operational success of Simplyhealth Funding Services. About You To thrive in this role, you should have: Deep knowledge of the UK credit and financing market, including legislation, lenders, and emerging opportunities. Experience working with multi lender models, funding structures (forward flow, balance sheet lending, partnerships), and market mapping. Strong commercial acumen with experience negotiating and delivering complex financial partnerships. Proven ability to design and scale new credit propositions, ideally in a regulated environment. Hands on delivery mindset - comfortable balancing strategic vision with operational detail. Experience leading transformation across technology enabled change and operational process improvement. Excellent stakeholder management skills and confidence influencing Executive level decision making. A self-starter with resilience, curiosity and the ability to work through ambiguity to deliver meaningful outcomes. In return, we offer: A competitive annual salary. Annual car allowance. Group annual discretionary bonus. 36 days holiday (including 8 bank holidays), with the option to buy/sell additional leave. A comprehensive pension scheme with flexible contribution options. A yearly company funded allowance for benefits such as critical illness cover, private health cover and lots more. Your choice of Simplyhealth's core products (Cash Plan or Dental Plan). Life Assurance. Your Recruitment Journey A telephone interview with our Head of People Operations. First interview with the Corporate Finance Director and our Chief Risk Officer. Psychometric assessment and verbal & numerical test. Final panel interview with Corporate Finance Director, Chief Financial Officer and Chief People Officer. Successful candidates will receive a conditional offer subject to pre employment checks, including credit and DBS checks, due to regulatory responsibilities. If this sounds like you, we'd love you to join us and help shape the future of healthcare funding at Simplyhealth. Up to £70,000 per year plus Sales Commission
MCS Group are working with a high-end fit out contractor delivering prestigious projects across the UK and Ireland, to recruit a Pre-Construction Manager for their Lisburn office. This is a pivotal role within a growing business, offering real ownership over how projects are shaped, priced and secured. You'll sit at the centre of the commercial and delivery functions, influencing bid strategy and setting the tone for project success long before site start. The Role As Pre-Construction Manager, you will take responsibility for the pre-construction phase of luxury hotel fit out projects, from early client engagement through to contract award and handover to delivery teams. Leading the estimating function, you'll drive tender strategy, programme development and commercial decision-making, while acting as a key point of contact for clients. You will play a key role in shaping how projects are approached, priced and secured, working closely with the wider commercial and delivery teams to ensure bids are well-planned, competitive and aligned with the company's standards for quality and execution. You will; Lead the pre-construction and estimating function, ensuring accurate, competitive tenders for luxury projects Drive bid strategy, integrating cost, programme, risk, and resource planning to optimise commercial outcomes Build and manage relationships with clients, consultants, and supply chain partners to influence scope and secure work Collaborate with delivery and commercial teams to ensure smooth project handover and continuous improvement of pre-construction processes What's in it for you; Competitive salary and benefits package, including flexible working Exposure to high-end, design-led projects across the UK and Ireland Collaborative team culture within a growing team The Ideal Candidate; Proven experience in pre-construction, estimating or commercial management Strong background in luxury high-end fit out projects Confident leading client discussions and securing projects through the tender process Commercially astute, proactive, and able to manage multiple tenders simultaneously Full details will be discussed upon application. Are you experienced in fit out and open to new opportunities? Get in touch, I would love to have a chat! To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Hannah Liddle, Specialist Consultant at MCS Group . Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs All conversations will be treated in the strictest of confidence. Not all agencies are the same MCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google. MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request.
Mar 09, 2026
Full time
MCS Group are working with a high-end fit out contractor delivering prestigious projects across the UK and Ireland, to recruit a Pre-Construction Manager for their Lisburn office. This is a pivotal role within a growing business, offering real ownership over how projects are shaped, priced and secured. You'll sit at the centre of the commercial and delivery functions, influencing bid strategy and setting the tone for project success long before site start. The Role As Pre-Construction Manager, you will take responsibility for the pre-construction phase of luxury hotel fit out projects, from early client engagement through to contract award and handover to delivery teams. Leading the estimating function, you'll drive tender strategy, programme development and commercial decision-making, while acting as a key point of contact for clients. You will play a key role in shaping how projects are approached, priced and secured, working closely with the wider commercial and delivery teams to ensure bids are well-planned, competitive and aligned with the company's standards for quality and execution. You will; Lead the pre-construction and estimating function, ensuring accurate, competitive tenders for luxury projects Drive bid strategy, integrating cost, programme, risk, and resource planning to optimise commercial outcomes Build and manage relationships with clients, consultants, and supply chain partners to influence scope and secure work Collaborate with delivery and commercial teams to ensure smooth project handover and continuous improvement of pre-construction processes What's in it for you; Competitive salary and benefits package, including flexible working Exposure to high-end, design-led projects across the UK and Ireland Collaborative team culture within a growing team The Ideal Candidate; Proven experience in pre-construction, estimating or commercial management Strong background in luxury high-end fit out projects Confident leading client discussions and securing projects through the tender process Commercially astute, proactive, and able to manage multiple tenders simultaneously Full details will be discussed upon application. Are you experienced in fit out and open to new opportunities? Get in touch, I would love to have a chat! To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Hannah Liddle, Specialist Consultant at MCS Group . Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs All conversations will be treated in the strictest of confidence. Not all agencies are the same MCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google. MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request.
Onboarding Specialist (French Speaking) Salary: 29,500 per annum Location: Brighton (hybrid) Duration: Temporary, until 31/12/2026 Hours: 35 hours per week, Monday to Friday 8am - 4pm Manpower have a fantastic new opportunity for the right candidate to become an Implementation Specialist, working with our client, a FTSE 100 Credit Card Company. The Role In this role you'll be responsible for providing new and existing corporate clients of the business, with their first experience of our Client's industry leading onboarding process. You will consult with Corporate Card clients acting as the primary contact for the department. You will be leading the onboarding of international clients with the support of Business Development Managers. You'll be responsible for advising clients on the legal and regulatory requirements and carrying the contract through to completion, ensuring all documentation is provided and compliant to launch the business' commercial relationship. The role of Implementation Specialist is an exciting opportunity for a self-motivated, results driven individual who enjoys being part of a team, managing partners and building relationships. This role is critical to the success of the France Sales and Account Management Teams . You are responsible for ensuring a smooth and seamless end to end implementation, thus driving billings and growth for the business by creating ease for clients to use and manage their card programmes. The successful candidate will be responsible for the implementation of new and expanding corporate clients, driving a deep and valued relationship before passing the account to the account management teams. Responsibilities Onboarding of client to complete application forms and collect all legal documents required to launch the implementation The smooth setup of all aspects of the account, including detecting missing information, the card member application process, Internal platform, Corporate/Personal Membership Rewards, Billing Support Files, payment methods and other in scope requirements Input of new and expanding corporate client data to the risk tools and the resulting set up of the client's programme Taking ownership of projects that drive the development and enhancement of existing tools and process Providing premium and dedicated advisory services to our new commercial clients throughout the implementation and enrolment process Providing early engagement calls and e-mails to drive card activation, identifying and tackling any zero or below potential billers to drive charge volume Monitoring the billing and payment process by liaising directly with new customers at key times to ensure accounts are billing and settled correctly Working with the Sales, Account Sales, and Implementation Manager to achieve a successful implementation and handover to the relevant teams Requirements Ability to multitask, prioritise and work well under pressure Proven track record in building and retaining relationships with internal and external customers Excellent telephone, verbal and written communication skills Demonstrate self-motivation, results driven Proactively seeks opportunities for process improvements Proven problem solving and analytical skills Strong change management skills; able to adapt in an ever changing environment Knowledge of Excel essential Fluency in French is required If you feel that you fit the above criteria and would like to work in a vibrant, forward thinking environment, then apply here today!
Mar 09, 2026
Seasonal
Onboarding Specialist (French Speaking) Salary: 29,500 per annum Location: Brighton (hybrid) Duration: Temporary, until 31/12/2026 Hours: 35 hours per week, Monday to Friday 8am - 4pm Manpower have a fantastic new opportunity for the right candidate to become an Implementation Specialist, working with our client, a FTSE 100 Credit Card Company. The Role In this role you'll be responsible for providing new and existing corporate clients of the business, with their first experience of our Client's industry leading onboarding process. You will consult with Corporate Card clients acting as the primary contact for the department. You will be leading the onboarding of international clients with the support of Business Development Managers. You'll be responsible for advising clients on the legal and regulatory requirements and carrying the contract through to completion, ensuring all documentation is provided and compliant to launch the business' commercial relationship. The role of Implementation Specialist is an exciting opportunity for a self-motivated, results driven individual who enjoys being part of a team, managing partners and building relationships. This role is critical to the success of the France Sales and Account Management Teams . You are responsible for ensuring a smooth and seamless end to end implementation, thus driving billings and growth for the business by creating ease for clients to use and manage their card programmes. The successful candidate will be responsible for the implementation of new and expanding corporate clients, driving a deep and valued relationship before passing the account to the account management teams. Responsibilities Onboarding of client to complete application forms and collect all legal documents required to launch the implementation The smooth setup of all aspects of the account, including detecting missing information, the card member application process, Internal platform, Corporate/Personal Membership Rewards, Billing Support Files, payment methods and other in scope requirements Input of new and expanding corporate client data to the risk tools and the resulting set up of the client's programme Taking ownership of projects that drive the development and enhancement of existing tools and process Providing premium and dedicated advisory services to our new commercial clients throughout the implementation and enrolment process Providing early engagement calls and e-mails to drive card activation, identifying and tackling any zero or below potential billers to drive charge volume Monitoring the billing and payment process by liaising directly with new customers at key times to ensure accounts are billing and settled correctly Working with the Sales, Account Sales, and Implementation Manager to achieve a successful implementation and handover to the relevant teams Requirements Ability to multitask, prioritise and work well under pressure Proven track record in building and retaining relationships with internal and external customers Excellent telephone, verbal and written communication skills Demonstrate self-motivation, results driven Proactively seeks opportunities for process improvements Proven problem solving and analytical skills Strong change management skills; able to adapt in an ever changing environment Knowledge of Excel essential Fluency in French is required If you feel that you fit the above criteria and would like to work in a vibrant, forward thinking environment, then apply here today!
