Advanced Secure Technologies
Cardiff, South Glamorgan
Operations Administrator Location: Cardiff (Office-based, 5 days a week) Salary: £26,225 + up to £1,800 bonus Team: Business Support Reporting to: Operations Lead Start Date: ASAP Are you looking to build a real career - not just take another job? At Advanced Secure Technologies, we're a Cardiff-based technology company on a mission to protect organisations from document fraud. Our secure digital solutions support customers across the legal, financial, and education sectors - helping them reduce risk and operate with confidence. We're looking for someone ambitious, reliable, and ready to grow. This is an entry level Operations role designed as a genuine career starting point within our Business Support team; where you'll gain hands on experience in secure print operations, stock control, compliance, and office administration. After 6 months, you'll have the opportunity to begin a structured, fully supported apprenticeship pathway with paid training time (1/2 to 1 day per week for large parts of the year). You'll earn while working towards recognised qualifications in Digital Support, Project Management, Regulatory Compliance or other related learning - giving you clear long term progression options. If you're prepared to put the work in, we're prepared to invest in you. What you'll do You'll mainly be supporting our Secure Printing Operation day to day - helping ensure certificates are produced, checked, and delivered accurately and securely. Your responsibilities will include: Preparing and quality checking secure print runs Packaging and dispatching certificates using courier and shipping portals Tracking job schedules to help meet customer deadlines Monitoring stock levels and recording usage of secure materials Maintaining production logs and operational records Escalating technical or production issues where needed You'll also support general office administration, including: Filing and maintaining documentation Assisting with deliveries and consumable orders Helping keep shared office and kitchen areas organised It's a varied, hands on role where accuracy, organisation, and teamwork matter every day. What you bring We care more about your mindset than your job history. You'll likely be someone who: Is reliable and takes pride in getting things right Has incredible attention to detail Is organised and comfortable following clear processes Is practical and happy to roll up your sleeves Has basic IT confidence (Microsoft Office) Communicates well and works positively in a team Most importantly, you're motivated to build a career - not just earn a salary. You're willing to learn, take feedback, and grow with the business. Experience in admin, hospitality, retail, fulfilment, or another fast paced environment is a bonus - but attitude and work ethic matter most. Bonus points for Experience using spreadsheets, shipping portals, or inventory systems. An interest in operations, logistics, compliance, or project management. An admin or business related qualification. What we offer: Good starting salary that will grow significantly with your growth. A training and development plan to give you accredited qualifications undertaken mainly during paid time. 25 days holiday plus Bank Holidays. Free gym, free secure parking, free eyecare, and a fully stocked kitchen. Private GP service and Employee Assistance Program Company car and cycle to work schemes. A supportive, collaborative culture with and regular team events. Location and hours Onsite at Eastern Business Park, St Mellons, Cardiff, Wales. Minimum 37.5 hours per week, 8.30am to 5pm Monday to Friday, with up to one hour for lunch. Onsite working We're an office based team because our culture thrives on collaboration, close working relationships, and hands on support as we grow and evolve our products. While we don't offer fully remote or fixed hybrid roles, ad hoc home working is supported when life happens. Diversity & inclusion Advanced Secure Technologies is an equal opportunity employer, committed to fostering diversity and inclusion. We welcome applications from all backgrounds and process personal data in accordance with our Privacy Notice.
Mar 16, 2026
Full time
Operations Administrator Location: Cardiff (Office-based, 5 days a week) Salary: £26,225 + up to £1,800 bonus Team: Business Support Reporting to: Operations Lead Start Date: ASAP Are you looking to build a real career - not just take another job? At Advanced Secure Technologies, we're a Cardiff-based technology company on a mission to protect organisations from document fraud. Our secure digital solutions support customers across the legal, financial, and education sectors - helping them reduce risk and operate with confidence. We're looking for someone ambitious, reliable, and ready to grow. This is an entry level Operations role designed as a genuine career starting point within our Business Support team; where you'll gain hands on experience in secure print operations, stock control, compliance, and office administration. After 6 months, you'll have the opportunity to begin a structured, fully supported apprenticeship pathway with paid training time (1/2 to 1 day per week for large parts of the year). You'll earn while working towards recognised qualifications in Digital Support, Project Management, Regulatory Compliance or other related learning - giving you clear long term progression options. If you're prepared to put the work in, we're prepared to invest in you. What you'll do You'll mainly be supporting our Secure Printing Operation day to day - helping ensure certificates are produced, checked, and delivered accurately and securely. Your responsibilities will include: Preparing and quality checking secure print runs Packaging and dispatching certificates using courier and shipping portals Tracking job schedules to help meet customer deadlines Monitoring stock levels and recording usage of secure materials Maintaining production logs and operational records Escalating technical or production issues where needed You'll also support general office administration, including: Filing and maintaining documentation Assisting with deliveries and consumable orders Helping keep shared office and kitchen areas organised It's a varied, hands on role where accuracy, organisation, and teamwork matter every day. What you bring We care more about your mindset than your job history. You'll likely be someone who: Is reliable and takes pride in getting things right Has incredible attention to detail Is organised and comfortable following clear processes Is practical and happy to roll up your sleeves Has basic IT confidence (Microsoft Office) Communicates well and works positively in a team Most importantly, you're motivated to build a career - not just earn a salary. You're willing to learn, take feedback, and grow with the business. Experience in admin, hospitality, retail, fulfilment, or another fast paced environment is a bonus - but attitude and work ethic matter most. Bonus points for Experience using spreadsheets, shipping portals, or inventory systems. An interest in operations, logistics, compliance, or project management. An admin or business related qualification. What we offer: Good starting salary that will grow significantly with your growth. A training and development plan to give you accredited qualifications undertaken mainly during paid time. 25 days holiday plus Bank Holidays. Free gym, free secure parking, free eyecare, and a fully stocked kitchen. Private GP service and Employee Assistance Program Company car and cycle to work schemes. A supportive, collaborative culture with and regular team events. Location and hours Onsite at Eastern Business Park, St Mellons, Cardiff, Wales. Minimum 37.5 hours per week, 8.30am to 5pm Monday to Friday, with up to one hour for lunch. Onsite working We're an office based team because our culture thrives on collaboration, close working relationships, and hands on support as we grow and evolve our products. While we don't offer fully remote or fixed hybrid roles, ad hoc home working is supported when life happens. Diversity & inclusion Advanced Secure Technologies is an equal opportunity employer, committed to fostering diversity and inclusion. We welcome applications from all backgrounds and process personal data in accordance with our Privacy Notice.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry As a Manager in our regional Financial Services Advisory team, you will have the opportunity to work on a variety of advisory and independent assurance projects for financial services firms across all FS sectors. You will play an important role in developing and maintaining deep client relationships as well as continuing to develop your commercial management and business development skills. You will have the opportunity to further develop specialist technical and regulatory knowledge and will also have opportunities to work with and support the wider Financial Services Advisory team. You'll be someone with A recognised accountancy or internal audit professional qualifications and/or memberships (i.e. ICAEW, CIMA, CIIA, ACCA etc.) is preferred but not essential. Significant experience of regulatory assurance or internal audit experience working within a professional services or financial services firm(s) A robust understanding of the regulatory environment and good practice in financial services including knowledge and experience of at least three of the following: FCA conduct rules and regulations, enterprise risk management frameworks and operating models, corporate governance / board effectiveness, credit risk, SMCR, operational resilience, consumer duty requirements, culture. Strong written / communication skills, ability to influence, lead, engage, and manage stakeholders Experience in leading others/team You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Mar 16, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry As a Manager in our regional Financial Services Advisory team, you will have the opportunity to work on a variety of advisory and independent assurance projects for financial services firms across all FS sectors. You will play an important role in developing and maintaining deep client relationships as well as continuing to develop your commercial management and business development skills. You will have the opportunity to further develop specialist technical and regulatory knowledge and will also have opportunities to work with and support the wider Financial Services Advisory team. You'll be someone with A recognised accountancy or internal audit professional qualifications and/or memberships (i.e. ICAEW, CIMA, CIIA, ACCA etc.) is preferred but not essential. Significant experience of regulatory assurance or internal audit experience working within a professional services or financial services firm(s) A robust understanding of the regulatory environment and good practice in financial services including knowledge and experience of at least three of the following: FCA conduct rules and regulations, enterprise risk management frameworks and operating models, corporate governance / board effectiveness, credit risk, SMCR, operational resilience, consumer duty requirements, culture. Strong written / communication skills, ability to influence, lead, engage, and manage stakeholders Experience in leading others/team You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Robert Half are proud to be working in an exclusive retained agreement with Signify Research to recruit a Senior Finance Business Partner / Finance Manager, based in Cranfield on a hybrid basis. You will be proactive, detailed orientated and ambitious looking to support driving the professionalism and value creation of our ambitious and scaling business, happy to pull up your sleeves and get stuck in with the aptitude to develop and grow as we do. This role is seen as the future Head of Finance with the opportunity to build a team around you as the business expands. T he foundations of the finance function are now in place, and the next step is to professionalise, streamline and gradually build capability as the company grows. Senior Finance Business Partner/Finance Manager is dedicated to offering the highest quality, most in-depth and robust market analysis, insight, and consultancy services for the healthcare technology industry. Role Purpose You will support the CFO by ensuring accurate reporting, compliance, and assisting with financial processes, as well as acting as a key link between finance and the research, sales and marketing teams supporting the provision of insights and analysis to support decision making. This role is designed for a proactive individual who will aid ensuring that financial performance is aligned with business objectives and demonstrates curiosity, trustworthiness, and commitment to quality while fostering impartiality, partnership and expertise. Right hand to the CFO/COO running the day-to-day finance activities whilst also lending support to strategic projects and working across the business to deliver efficiencies. Duties & Responsibilities Financial Operations Own the relationship with outsourced finance provider who manage the day-to-day bookkeeping, payroll, and VAT returns. Oversight of Accounts Payable Ownership of Accounts Receivable including invoicing and credit control. Maintain accurate financial controls and reconciliations. Manage the month end close process and discipline (e.g., timelines, checklists, issues/actions log) Ensure accurate Revenue recognition. Reporting and Forecasting Prepare the MI and KPI pack for CFO review. Assist in preparing Board packs. Support budgeting and forecasting processes, maintaining a rolling 12-month forecast (with CFO oversight). Monitor cash flow and working capital, highlight variances promptly. Ensure compliance with statutory requirements and internal controls. Business Partnering (developing capability) Collaborate with internal teams and external providers to resolve queries efficiently. Maintain confidentiality and integrity in all financial matters. Finance Business partner to all team leads helping to understand the financial impacts of business decisions and function as the early warning flag to emerging financial risks. Provide analysis on profitability, cost control, and performance metrics. Help non-finance stakeholders understand financial performance. Process improvement and systems Identify opportunities for process improvement/automation and contribute ideas proactively. Especially within sphere of influence. Improve reporting efficiency and data quality. Support future implementation of improved reporting tools (e.g., Power BI or similar) Contribute to building a scalable finance function as the company grows. Ensure compliance with internal controls. Skills & Experience Ideally a Qualified accountant (ACA / ACCA / CIMA). 3-5 years' experience, ideally in an SME or scaling environment. Strong grounding in management accounts and financial controls. Experience with subscription revenue models beneficial. Comfortable in Xero and strong Excel capability (basic modelling and analysis), proficient with other Microsoft applications MI and data visualization tools and a working use of Power BI a plus. Package £50,000 - £55,000 basic Work in a PE backed, owner managed business on its growth journey to second transaction over the next 3-5 years Family-friendly work-life balance with ability to work from home and flexible hours - Hybrid: 3 days in office, 2 from home Health cash plan that includes 24/7 virtual GP consultation service, health advice and counselling services, gym discounts and second opinion medical services Company pension 4%, (increases to 7.5% after 3 years), 15% Bonus, dependent on company and personal performance Paid employer-supported volunteer time off 27 days per annum holiday allowance (exclusive of bank holidays), flexible bank holiday usage, plus ability to "buy" addition holiday allowance. Company life insurance worth 3X salary Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Mar 16, 2026
Full time
Robert Half are proud to be working in an exclusive retained agreement with Signify Research to recruit a Senior Finance Business Partner / Finance Manager, based in Cranfield on a hybrid basis. You will be proactive, detailed orientated and ambitious looking to support driving the professionalism and value creation of our ambitious and scaling business, happy to pull up your sleeves and get stuck in with the aptitude to develop and grow as we do. This role is seen as the future Head of Finance with the opportunity to build a team around you as the business expands. T he foundations of the finance function are now in place, and the next step is to professionalise, streamline and gradually build capability as the company grows. Senior Finance Business Partner/Finance Manager is dedicated to offering the highest quality, most in-depth and robust market analysis, insight, and consultancy services for the healthcare technology industry. Role Purpose You will support the CFO by ensuring accurate reporting, compliance, and assisting with financial processes, as well as acting as a key link between finance and the research, sales and marketing teams supporting the provision of insights and analysis to support decision making. This role is designed for a proactive individual who will aid ensuring that financial performance is aligned with business objectives and demonstrates curiosity, trustworthiness, and commitment to quality while fostering impartiality, partnership and expertise. Right hand to the CFO/COO running the day-to-day finance activities whilst also lending support to strategic projects and working across the business to deliver efficiencies. Duties & Responsibilities Financial Operations Own the relationship with outsourced finance provider who manage the day-to-day bookkeeping, payroll, and VAT returns. Oversight of Accounts Payable Ownership of Accounts Receivable including invoicing and credit control. Maintain accurate financial controls and reconciliations. Manage the month end close process and discipline (e.g., timelines, checklists, issues/actions log) Ensure accurate Revenue recognition. Reporting and Forecasting Prepare the MI and KPI pack for CFO review. Assist in preparing Board packs. Support budgeting and forecasting processes, maintaining a rolling 12-month forecast (with CFO oversight). Monitor cash flow and working capital, highlight variances promptly. Ensure compliance with statutory requirements and internal controls. Business Partnering (developing capability) Collaborate with internal teams and external providers to resolve queries efficiently. Maintain confidentiality and integrity in all financial matters. Finance Business partner to all team leads helping to understand the financial impacts of business decisions and function as the early warning flag to emerging financial risks. Provide analysis on profitability, cost control, and performance metrics. Help non-finance stakeholders understand financial performance. Process improvement and systems Identify opportunities for process improvement/automation and contribute ideas proactively. Especially within sphere of influence. Improve reporting efficiency and data quality. Support future implementation of improved reporting tools (e.g., Power BI or similar) Contribute to building a scalable finance function as the company grows. Ensure compliance with internal controls. Skills & Experience Ideally a Qualified accountant (ACA / ACCA / CIMA). 3-5 years' experience, ideally in an SME or scaling environment. Strong grounding in management accounts and financial controls. Experience with subscription revenue models beneficial. Comfortable in Xero and strong Excel capability (basic modelling and analysis), proficient with other Microsoft applications MI and data visualization tools and a working use of Power BI a plus. Package £50,000 - £55,000 basic Work in a PE backed, owner managed business on its growth journey to second transaction over the next 3-5 years Family-friendly work-life balance with ability to work from home and flexible hours - Hybrid: 3 days in office, 2 from home Health cash plan that includes 24/7 virtual GP consultation service, health advice and counselling services, gym discounts and second opinion medical services Company pension 4%, (increases to 7.5% after 3 years), 15% Bonus, dependent on company and personal performance Paid employer-supported volunteer time off 27 days per annum holiday allowance (exclusive of bank holidays), flexible bank holiday usage, plus ability to "buy" addition holiday allowance. Company life insurance worth 3X salary Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. The Trading Manager"is responsible for"driving performance for our affiliate and partner channel - encompassing tracking, forecasting, making recommendations, and ultimately contributing to"the success of the Affiliates route-to-market for Sky. This role sits in the"Affiliates team within Digital Marketing, reporting to the"Trading Lead." " " What"you'll"do:" " Drive performance through data & insight:" Weekly and quarterly reporting,"analysis"and interrogation of"Affiliate performance against core KPIs" Understand the effectiveness of our Affiliate programme, including incrementality of any activity (price changes, tenancy, vouchers etc)" Produce value add insight on latest performance trends, and develop recommendations for optimisations/mitigation opportunities to drive volume, revenue & EBIT growth" Planning &"Forecasting -"Coordinate with the Commercial team on quarterly plans & own updates and track risks and opportunities vs plan" Own the message - Be the voice of in quarter"Affiliate"performance, with clear & concise storytelling" Build business cases for new strategic initiatives in Affiliates" Collaborate"with the"wider Digital, Commercial, Trading Performance"and Finance teams to ensure the Sky leadership team makes informed and"timely"decisions" " What you'll bring: Comfortable with data" -"able to work complex data sets; perform analysis and be confident in drawing"recommendations,"even with incomplete information" Inquisitive" - Natural curiosity to find out more about what's driving performance and customer behaviour, and"bring new insights"and optimisations"to the table" Commercially astute "-"experience of tracking and optimising a set of key critical metrics, and understanding of financial"impacts of decisions" Strong collaboration "with excellent interpersonal skills to build relationships"with stakeholders" Confident communicator "-"good"presentation skills and ability to"turn analysis into stories tailored to the"audience. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. The hybrid working expectations for this role are 3 days in the office per week. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: We're an equal opportunity employer and value diversity at our company. We don't discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We'll look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 16, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. The Trading Manager"is responsible for"driving performance for our affiliate and partner channel - encompassing tracking, forecasting, making recommendations, and ultimately contributing to"the success of the Affiliates route-to-market for Sky. This role sits in the"Affiliates team within Digital Marketing, reporting to the"Trading Lead." " " What"you'll"do:" " Drive performance through data & insight:" Weekly and quarterly reporting,"analysis"and interrogation of"Affiliate performance against core KPIs" Understand the effectiveness of our Affiliate programme, including incrementality of any activity (price changes, tenancy, vouchers etc)" Produce value add insight on latest performance trends, and develop recommendations for optimisations/mitigation opportunities to drive volume, revenue & EBIT growth" Planning &"Forecasting -"Coordinate with the Commercial team on quarterly plans & own updates and track risks and opportunities vs plan" Own the message - Be the voice of in quarter"Affiliate"performance, with clear & concise storytelling" Build business cases for new strategic initiatives in Affiliates" Collaborate"with the"wider Digital, Commercial, Trading Performance"and Finance teams to ensure the Sky leadership team makes informed and"timely"decisions" " What you'll bring: Comfortable with data" -"able to work complex data sets; perform analysis and be confident in drawing"recommendations,"even with incomplete information" Inquisitive" - Natural curiosity to find out more about what's driving performance and customer behaviour, and"bring new insights"and optimisations"to the table" Commercially astute "-"experience of tracking and optimising a set of key critical metrics, and understanding of financial"impacts of decisions" Strong collaboration "with excellent interpersonal skills to build relationships"with stakeholders" Confident communicator "-"good"presentation skills and ability to"turn analysis into stories tailored to the"audience. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. The hybrid working expectations for this role are 3 days in the office per week. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: We're an equal opportunity employer and value diversity at our company. We don't discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We'll look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
This is an exciting opportunity to join a newly formed team focused on ensuring Sky's products consistently deliver an exceptional experience for our customers. As Proposition Products Lead, you will shape and drive strategic initiatives that improve product reliability and performance across Sky's portfolio. You will lead crossfunctional programmes, track and communicate key performance metrics, and embed continuousimprovement practices that deliver customer impact. Working closely with teams across Product, Reliability, Customer and Consumer functions, you will ensure alignment to strategic priorities and provide insightdriven updates to senior stakeholders. What you'll do Drive Continuous Improvement: Identify and prioritise opportunities to enhance customer experience and strengthen product reliability, leading strategic initiatives that improve performance. Lead Programme Delivery: Own governance for key programmes, ensuring actions are tracked, risks escalated, and plans align with strategic objectives. Collaborate Across Teams: Work closely with multiple teams to gather insights, align priorities, and coordinate delivery. Build strong relationships and influence decisions to drive alignment. Monitor Performance: Develop and maintain dashboards and reporting tools to track KPIs. Analyse performance trends and translate insights into actionable improvements. Engage Executives: Create high-quality, insight-driven materials for forums. Communicate progress, risks, and priorities with clarity and impact. Champion Customer Experience: Ensure product performance consistently meets customer expectations by proactively driving improvements in reliability and the overall experience. What you'll bring: Strategic Thinking: Proven ability to balance competing priorities and deliver measurable commercial outcomes while enhancing customer experience, demonstrated by defining and executing customer propositions and commercial strategies. Change Management: Successfully led change initiatives within complex, matrixed organisations, driving adoption and engagement. Programme Governance: Skilled in owning and tracking delivery of initiatives, leading governance forums, escalating risks, and providing insight-led updates to senior stakeholders to ensure alignment and accountability. Analytical Excellence: Ability to interpret complex data sets, identifying trends, and translating insights into strategic recommendations. Influential Leadership: Stakeholder management skills with experience influencing Director-level, fostering collaboration across teams and securing buy-in for cross-functional initiatives. Clear Communication: Effective communicator adept at simplifying complex messages for diverse audiences and creating high-impact materials, such as developing Director-level presentations. Team overview: This role sits within Connectivity (Consumer Group) but offers broad cross-functional exposure, collaborating regularly with teams across TV, Commercial, Product, Brand Marketing, Propositions, CSG, Reliability, Transformation, and Marketing. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: We're an equal opportunity employer and value diversity at our company. We don't discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We'll look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 16, 2026
Full time
This is an exciting opportunity to join a newly formed team focused on ensuring Sky's products consistently deliver an exceptional experience for our customers. As Proposition Products Lead, you will shape and drive strategic initiatives that improve product reliability and performance across Sky's portfolio. You will lead crossfunctional programmes, track and communicate key performance metrics, and embed continuousimprovement practices that deliver customer impact. Working closely with teams across Product, Reliability, Customer and Consumer functions, you will ensure alignment to strategic priorities and provide insightdriven updates to senior stakeholders. What you'll do Drive Continuous Improvement: Identify and prioritise opportunities to enhance customer experience and strengthen product reliability, leading strategic initiatives that improve performance. Lead Programme Delivery: Own governance for key programmes, ensuring actions are tracked, risks escalated, and plans align with strategic objectives. Collaborate Across Teams: Work closely with multiple teams to gather insights, align priorities, and coordinate delivery. Build strong relationships and influence decisions to drive alignment. Monitor Performance: Develop and maintain dashboards and reporting tools to track KPIs. Analyse performance trends and translate insights into actionable improvements. Engage Executives: Create high-quality, insight-driven materials for forums. Communicate progress, risks, and priorities with clarity and impact. Champion Customer Experience: Ensure product performance consistently meets customer expectations by proactively driving improvements in reliability and the overall experience. What you'll bring: Strategic Thinking: Proven ability to balance competing priorities and deliver measurable commercial outcomes while enhancing customer experience, demonstrated by defining and executing customer propositions and commercial strategies. Change Management: Successfully led change initiatives within complex, matrixed organisations, driving adoption and engagement. Programme Governance: Skilled in owning and tracking delivery of initiatives, leading governance forums, escalating risks, and providing insight-led updates to senior stakeholders to ensure alignment and accountability. Analytical Excellence: Ability to interpret complex data sets, identifying trends, and translating insights into strategic recommendations. Influential Leadership: Stakeholder management skills with experience influencing Director-level, fostering collaboration across teams and securing buy-in for cross-functional initiatives. Clear Communication: Effective communicator adept at simplifying complex messages for diverse audiences and creating high-impact materials, such as developing Director-level presentations. Team overview: This role sits within Connectivity (Consumer Group) but offers broad cross-functional exposure, collaborating regularly with teams across TV, Commercial, Product, Brand Marketing, Propositions, CSG, Reliability, Transformation, and Marketing. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: We're an equal opportunity employer and value diversity at our company. We don't discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We'll look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Power trust at scale. As a Privacy Solutions Product Owner, you'll be the privacy subjectmatter expert across personalisation, measurement, attribution, advertising, identity resolution, and targeting. Drawing on deep experience in how datadriven products work, you'll guide teams through complex devicelevel data flows, assess realworld impacts, and lead incident response when risks surface. Alongside this, you'll help build and evolve a practical privacy toolkit-patterns, guardrails, and automated checks-that teams can apply consistently in delivery. Embedded with product and engineering teams, you'll balance commercial ambition with responsible data use, enabling confident personalisation, effective measurement, and trusted customer experiences at scale. What you'll do; You'll operate at the intersection of privacy, device data, and real-world delivery, acting as a subject matter expert for addressable technologies. Lead as the privacy SME for datadriven use cases - provide expert guidance across personalisation, measurement, attribution, advertising, identity resolution, and targeting. Assess complex devicelevel data flows - conduct technical impact assessments covering identifiers, signals, and metadata (e.g. cookies, mobile IDs, IPbased and probabilistic signals) across platforms and partners. Guide teams through realworld privacy decisions - apply deep domain knowledge to shape solutions, tradeoffs, and mitigations grounded in how systems actually operate. Build and evolve a practical privacy toolkit - develop and iterate reusable patterns, guardrails, and automated checks that teams can apply consistently in delivery. Embed with delivery teams - review technical designs, implementations, and onboarding of new tools, SDKs, vendors, and platforms, challenging approaches where privacy risks emerge. Lead privacy incident response - act as the onpoint SME during incidents, supporting rootcause analysis, impact assessment, and remediation. Raise capability across teams - coach engineers and product teams on privacyaware data patterns, consent enforcement, signal minimisation, and responsible use of device data. What you'll bring; You bring deep domain expertise and the confidence to lead in complex, ambiguous situations. Builder mindset with product ownership - you enjoy designing and evolving technical frameworks and tooling, with clear ownership of roadmap, backlog, and outcomes for shared privacy capabilities. Strong addressable data expertise - understanding of devicelevel data collection across web, mobile, and OTT, including tags, SDKs, pixels, serverside instrumentation, and event pipelines. Identifiers and signals knowledge - familiarity with cookies, mobile IDs, and IPbased and probabilistic signals, and how they're used in measurement, personalisation, attribution, and targeting. Regulatory and governance literacy - sufficient awareness of GDPR (UK/EU), TCF, PECR, and DPIAs to spot risks early, ask the right questions, and apply governance concepts pragmatically in technical contexts. Assuranceled, deliveryembedded influence - skilled at assessing complex data flows, supporting incident response, and influencing engineers, architects, vendors, and stakeholders through clarity, evidence, and practical solutions. Team overview The Marketing Technology team deliver capability that allows us to attract, engage &"retain"customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on:" Deepening of Martech specialisms and greater alignment and visibility across the group to drive"additional"value and economies of scale" Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities" Embedding best practice technologies and championing their adoption to further"consolidate"technology choices" Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation" Building internal Martech capabilities to enable & empower teams across Sky Residential & Group OTT and to drive operating efficiencies" Marketing Technology - Martech Ground-breaking projects. Innovative tech. Top innovation. Join the Marketing Technology Centre of Excellence and you'll lead technology projects across our TV, broadband, mobile and Sky Business services. Partnering with the business, marketing, technology and data teams, you will drive a digital transformation agenda to improve our marketing effectiveness and deliver better experiences for our customers. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Mar 16, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Power trust at scale. As a Privacy Solutions Product Owner, you'll be the privacy subjectmatter expert across personalisation, measurement, attribution, advertising, identity resolution, and targeting. Drawing on deep experience in how datadriven products work, you'll guide teams through complex devicelevel data flows, assess realworld impacts, and lead incident response when risks surface. Alongside this, you'll help build and evolve a practical privacy toolkit-patterns, guardrails, and automated checks-that teams can apply consistently in delivery. Embedded with product and engineering teams, you'll balance commercial ambition with responsible data use, enabling confident personalisation, effective measurement, and trusted customer experiences at scale. What you'll do; You'll operate at the intersection of privacy, device data, and real-world delivery, acting as a subject matter expert for addressable technologies. Lead as the privacy SME for datadriven use cases - provide expert guidance across personalisation, measurement, attribution, advertising, identity resolution, and targeting. Assess complex devicelevel data flows - conduct technical impact assessments covering identifiers, signals, and metadata (e.g. cookies, mobile IDs, IPbased and probabilistic signals) across platforms and partners. Guide teams through realworld privacy decisions - apply deep domain knowledge to shape solutions, tradeoffs, and mitigations grounded in how systems actually operate. Build and evolve a practical privacy toolkit - develop and iterate reusable patterns, guardrails, and automated checks that teams can apply consistently in delivery. Embed with delivery teams - review technical designs, implementations, and onboarding of new tools, SDKs, vendors, and platforms, challenging approaches where privacy risks emerge. Lead privacy incident response - act as the onpoint SME during incidents, supporting rootcause analysis, impact assessment, and remediation. Raise capability across teams - coach engineers and product teams on privacyaware data patterns, consent enforcement, signal minimisation, and responsible use of device data. What you'll bring; You bring deep domain expertise and the confidence to lead in complex, ambiguous situations. Builder mindset with product ownership - you enjoy designing and evolving technical frameworks and tooling, with clear ownership of roadmap, backlog, and outcomes for shared privacy capabilities. Strong addressable data expertise - understanding of devicelevel data collection across web, mobile, and OTT, including tags, SDKs, pixels, serverside instrumentation, and event pipelines. Identifiers and signals knowledge - familiarity with cookies, mobile IDs, and IPbased and probabilistic signals, and how they're used in measurement, personalisation, attribution, and targeting. Regulatory and governance literacy - sufficient awareness of GDPR (UK/EU), TCF, PECR, and DPIAs to spot risks early, ask the right questions, and apply governance concepts pragmatically in technical contexts. Assuranceled, deliveryembedded influence - skilled at assessing complex data flows, supporting incident response, and influencing engineers, architects, vendors, and stakeholders through clarity, evidence, and practical solutions. Team overview The Marketing Technology team deliver capability that allows us to attract, engage &"retain"customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on:" Deepening of Martech specialisms and greater alignment and visibility across the group to drive"additional"value and economies of scale" Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities" Embedding best practice technologies and championing their adoption to further"consolidate"technology choices" Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation" Building internal Martech capabilities to enable & empower teams across Sky Residential & Group OTT and to drive operating efficiencies" Marketing Technology - Martech Ground-breaking projects. Innovative tech. Top innovation. Join the Marketing Technology Centre of Excellence and you'll lead technology projects across our TV, broadband, mobile and Sky Business services. Partnering with the business, marketing, technology and data teams, you will drive a digital transformation agenda to improve our marketing effectiveness and deliver better experiences for our customers. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Job Purpose We are currently recruiting EAP Counsellors on behalf of our client, a leading health and wellbeing network. This organisation has positively impacted over 15 million lives and is renowned for its comprehensive Employee Assistance Programme (EAP). The successful candidate will join this industry-leading provider and support employers across the private, public, and non-profit sectors with 24/7 compassionate and caring services. Our client is also recognised as one of the Sunday Times 'Best Places to Work,' making this a fantastic career opportunity. Main Duties Providing immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. The role also includes structured telephone/ video counselling clients - hour can be counted towards BACP accreditation. Providing an efficient and effective telephone counselling service to all callers Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk Providing "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution What you Bring to the Team EAP experience Accredited with the BACP or eligible for the accreditation process Minimum diploma level 4 in Counselling & minimum of 150 counselling hours 12 months post qualification experience Registered member of the BACP or equivalent (or COP booked) Relevant telephone experience High level of computer literacy (MS Office, Word, Excel and PowerPoint) High level of organisational ability; ability to work to tight deadlines and targets Good communication and customer service skills Experience working withing a target driven environment Employee Benefits: BACP (or equivalent) membership and accreditation paid for BACP CBD Hub Up to 70 per month for supervision Monthly incentives such as weekends away! 25 days' holiday, plus bank holidays, holidays increase after 2- and 5-years' service Day off on your birthday Cash plan for you (and your children, if any) Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service Holiday season bonus after 3 years' service Profit share scheme Season ticket loan scheme after 6 months and successful completion of probationary period Cycle to work scheme after 6 months and successful completion of probationary period Access to Employee Assistance Programme Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! Company incentives, access to discount schemes Discounted glasses/contact lenses prescription If you're ready to make the next step to join this global organisation apply with your cv or reach out to 50357SK INDMANS Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 16, 2026
Full time
Job Purpose We are currently recruiting EAP Counsellors on behalf of our client, a leading health and wellbeing network. This organisation has positively impacted over 15 million lives and is renowned for its comprehensive Employee Assistance Programme (EAP). The successful candidate will join this industry-leading provider and support employers across the private, public, and non-profit sectors with 24/7 compassionate and caring services. Our client is also recognised as one of the Sunday Times 'Best Places to Work,' making this a fantastic career opportunity. Main Duties Providing immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. The role also includes structured telephone/ video counselling clients - hour can be counted towards BACP accreditation. Providing an efficient and effective telephone counselling service to all callers Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk Providing "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution What you Bring to the Team EAP experience Accredited with the BACP or eligible for the accreditation process Minimum diploma level 4 in Counselling & minimum of 150 counselling hours 12 months post qualification experience Registered member of the BACP or equivalent (or COP booked) Relevant telephone experience High level of computer literacy (MS Office, Word, Excel and PowerPoint) High level of organisational ability; ability to work to tight deadlines and targets Good communication and customer service skills Experience working withing a target driven environment Employee Benefits: BACP (or equivalent) membership and accreditation paid for BACP CBD Hub Up to 70 per month for supervision Monthly incentives such as weekends away! 25 days' holiday, plus bank holidays, holidays increase after 2- and 5-years' service Day off on your birthday Cash plan for you (and your children, if any) Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service Holiday season bonus after 3 years' service Profit share scheme Season ticket loan scheme after 6 months and successful completion of probationary period Cycle to work scheme after 6 months and successful completion of probationary period Access to Employee Assistance Programme Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! Company incentives, access to discount schemes Discounted glasses/contact lenses prescription If you're ready to make the next step to join this global organisation apply with your cv or reach out to 50357SK INDMANS Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.
Employer: Our client, a leading staff-owned planning & development consultancy Listed by: FutureGen Recruitment (exclusive partner) Ready to step up and shape nationally significant projects? Our client is seeking an ambitious Associate Director (EIA) to join their high-performing Infrastructure Planning & EIA team in London. You'll lead complex, large-scale projects across housing, education, retail, leisure, sport and infrastructure-at a time when the UK regime is evolving toward Environmental Outcomes Reports (EOR). The opportunity Impactful work: Lead and advise on major UK projects, coordinating multi-disciplinary teams and in-house planners. Sector breadth: Housing, education, retail, leisure, sport and infrastructure-varied portfolios and marquee clients. Evolving regime: Help shape best practice as policy shifts from traditional EIA to EOR, strengthening our client's offer and delivery model. Career platform: Take a senior leadership role with visibility, client ownership, team mentoring and scope to grow. What you'll do Lead EIA strategy, scoping, ES/EO documentation and submissions; ensure technical robustness and quality control. Manage complex, multi-site programmes with tight timelines; allocate resources, budget and risk effectively. Direct specialist topic inputs; integrate baseline, assessment and mitigation across disciplines. Advise clients on EIA/EOR routes, consenting strategy and stakeholder engagement. Build and deepen client relationships; drive proposals and win work. Coach and develop colleagues; foster a collaborative, high-standards culture. What you'll bring Professional credentials: Chartered RTPI (essential) with an RTPI-accredited Masters; and/or RICS (Planning & Development route) and/or IEMA (or similar) accreditation. Academic background: Typically a 2:1 (or equivalent) at first degree level; please provide full details of A-Level/GCSE (or equivalents). Experience: 5+ years in planning/EIA (or closely related) with proven delivery of large, complex, often EIA-led schemes. Skills: Outstanding technical competency, report writing, analysis and communication; able to work with minimal supervision. Commercial edge: Market credibility plus a track record of nurturing clients and winning repeat/new work. Bonus: Specialist EIA topic interests/skills welcome. What's on offer Competitive salary with a profit-sharing bonus reflective of a staff-owned business model. Flexible, supportive culture with genuine work-life balance. Professional development via structured training, leadership exposure and major-project responsibility. Inclusive environment: Our client is an equal opportunities employer; applications from all backgrounds are encouraged, and reasonable adjustments will be provided where needed. If your profile aligns, we'll be in touch to arrange interviews at a convenient time.
Mar 16, 2026
Full time
Employer: Our client, a leading staff-owned planning & development consultancy Listed by: FutureGen Recruitment (exclusive partner) Ready to step up and shape nationally significant projects? Our client is seeking an ambitious Associate Director (EIA) to join their high-performing Infrastructure Planning & EIA team in London. You'll lead complex, large-scale projects across housing, education, retail, leisure, sport and infrastructure-at a time when the UK regime is evolving toward Environmental Outcomes Reports (EOR). The opportunity Impactful work: Lead and advise on major UK projects, coordinating multi-disciplinary teams and in-house planners. Sector breadth: Housing, education, retail, leisure, sport and infrastructure-varied portfolios and marquee clients. Evolving regime: Help shape best practice as policy shifts from traditional EIA to EOR, strengthening our client's offer and delivery model. Career platform: Take a senior leadership role with visibility, client ownership, team mentoring and scope to grow. What you'll do Lead EIA strategy, scoping, ES/EO documentation and submissions; ensure technical robustness and quality control. Manage complex, multi-site programmes with tight timelines; allocate resources, budget and risk effectively. Direct specialist topic inputs; integrate baseline, assessment and mitigation across disciplines. Advise clients on EIA/EOR routes, consenting strategy and stakeholder engagement. Build and deepen client relationships; drive proposals and win work. Coach and develop colleagues; foster a collaborative, high-standards culture. What you'll bring Professional credentials: Chartered RTPI (essential) with an RTPI-accredited Masters; and/or RICS (Planning & Development route) and/or IEMA (or similar) accreditation. Academic background: Typically a 2:1 (or equivalent) at first degree level; please provide full details of A-Level/GCSE (or equivalents). Experience: 5+ years in planning/EIA (or closely related) with proven delivery of large, complex, often EIA-led schemes. Skills: Outstanding technical competency, report writing, analysis and communication; able to work with minimal supervision. Commercial edge: Market credibility plus a track record of nurturing clients and winning repeat/new work. Bonus: Specialist EIA topic interests/skills welcome. What's on offer Competitive salary with a profit-sharing bonus reflective of a staff-owned business model. Flexible, supportive culture with genuine work-life balance. Professional development via structured training, leadership exposure and major-project responsibility. Inclusive environment: Our client is an equal opportunities employer; applications from all backgrounds are encouraged, and reasonable adjustments will be provided where needed. If your profile aligns, we'll be in touch to arrange interviews at a convenient time.
About us We are Vantify. Through our unique compliance ecosystem, we deliver integrated platforms that enhance visibility, increase productivity, and minimise risk. Trusted by leading organisations like Ambassador Theatre Group and CompassRock, our integrated products cover every aspect of compliance, from risk assessments to supply chain management. When everything works together, you can spend more time on other things that matter to your business. That's why our products have been designed to integrate with each other, helping you save time, maximise performance and maintain compliance. About the role The Health and Safety Manager (Facilities Services) will play a pivotal role in ensuring projects comply with the Construction (Design and Management) Regulations 2015 across client work. Working within the Facilities Services Team, this position involves coordinating design risk management, advising duty holders and supporting the delivery of projects where the consultancy acts as Principal Contractor. The role will also include auditing risk assessments and method statement associated with non CDM projects as well as undertaking work quality audits. The role demands strong technical knowledge, organisational skills and the ability to manage multiple stakeholders to maintain the highest standards of health and safety. What you'll be getting up to CDM Coordination Prepare, review, and maintain Construction Phase Plans (CPP) and associated documentation. Coordinate pre-construction information and ensure effective communication between clients, designers and contractors. Verify contractor competence and manage compliance audits throughout the project lifecycle. Act as the primary point of contact for CDM-related queries and provide expert advice to dutyholders. Oversee site health and safety arrangements when acting as Principal Contractor, including RAMS reviews and site inspections. Ensure statutory notifications (e.g., F10) are submitted and updated as required. Compile and hand over the Health & Safety File at project completion. Facilitate regular progress meetings to maintain engagement and compliance. Risk Assessment & Method Statement Audits Examine contractor-provided risk assessments and method statements for adequacy and compliance before work begins. Verify that contractors are competent and qualified to carry out the work safely. Audit contractors' adherence to health and safety standards and ISO-accredited management systems during site visits. Encourage and oversee on-site dynamic risk assessments for changing conditions. Work Quality Audits Conduct regular site inspections to monitor health and safety standards and workmanship quality. Check compliance with PPE requirements and ensure proper use and maintenance. Audit adherence to site safety arrangements. Verify that work activities align with approved risk assessments and safe systems of work. Undertake quality audits to confirm contractor works meet specification and legal standards. Identify and address non-conformities promptly, ensuring corrective actions are implemented. Maintain systematic records of audits, inspections and remedial actions. Provide regular reports to senior management and recommend improvements. What we're looking for The ideal candidate for this role will demonstrate behaviours that reflect our core values. Our colleagues are approachable and optimistic, focusing on solutions. We listen to understand client needs, delivering expert guidance and a high-quality service. We foster collaboration by sharing knowledge openly and supporting others to thrive by sharing well-considered feedback. We continuously strive for improvement by being open to challenge, being curious and focusing on innovation. In order to excel in this role you need Strong knowledge of CDM Regulations 2015, health & safety legislation, and risk management. NEBOSH Construction Certificate (or equivalent) with proven experience managing CDM duties and multi contractor projects. Ability to produce accurate compliance documentation and reports; competent in safe systems of work. Excellent communication, stakeholder management, and interpersonal skills. Proactive, self motivated, resilient, and able to work independently with integrity. Strong IT proficiency (Excel, Word, PowerPoint) and familiarity with digital compliance tools or CAFM systems. Experience with dashboards, reporting tools, and property/facilities management is an advantage. Membership of a recognised professional body preferred. Why join us? We put people first-whether it's our customers or our colleagues. When you join us, you'll be part of a supportive team that values collaboration, innovation, and professional growth. We'll give you the tools and opportunities to succeed, while ensuring you feel valued every step of the way. Our benefits We aim to support our colleagues both professionally and personally. Here's a snapshot of what we offer: Salary: £45,000 per annum Location: Home Based with travel in the UK required Working Pattern: 8:30am to 5pm Annual Leave: 25 days holiday in addition to usual bank holidays. Wellbeing - Health cash plan, company sick pay scheme, gym discounts, cycle to work scheme, mental health first aiders and an enhanced employee assistance programme Financial - Salary sacrifice pension scheme and exclusive shopping discounts through MyVantify our benefits platform Family - We enhance statutory entitlements for family leave policies, regular opportunities to support our charity partner - Mind, you'll be covered by our group life insurance for 3 x your annual salary and we offer a one off 2 week period of paid leave for a life event when you complete 5 years of service Community - Volunteer days and religious holiday swaps Social - We host an annual conference to get the whole business together as well as our team of Social Champions who arrange regular events for inside and outside of work Development - We'll cover the cost of a professional membership fee, support your personal and professional development and provide you with access to our online learning library
Mar 16, 2026
Full time
About us We are Vantify. Through our unique compliance ecosystem, we deliver integrated platforms that enhance visibility, increase productivity, and minimise risk. Trusted by leading organisations like Ambassador Theatre Group and CompassRock, our integrated products cover every aspect of compliance, from risk assessments to supply chain management. When everything works together, you can spend more time on other things that matter to your business. That's why our products have been designed to integrate with each other, helping you save time, maximise performance and maintain compliance. About the role The Health and Safety Manager (Facilities Services) will play a pivotal role in ensuring projects comply with the Construction (Design and Management) Regulations 2015 across client work. Working within the Facilities Services Team, this position involves coordinating design risk management, advising duty holders and supporting the delivery of projects where the consultancy acts as Principal Contractor. The role will also include auditing risk assessments and method statement associated with non CDM projects as well as undertaking work quality audits. The role demands strong technical knowledge, organisational skills and the ability to manage multiple stakeholders to maintain the highest standards of health and safety. What you'll be getting up to CDM Coordination Prepare, review, and maintain Construction Phase Plans (CPP) and associated documentation. Coordinate pre-construction information and ensure effective communication between clients, designers and contractors. Verify contractor competence and manage compliance audits throughout the project lifecycle. Act as the primary point of contact for CDM-related queries and provide expert advice to dutyholders. Oversee site health and safety arrangements when acting as Principal Contractor, including RAMS reviews and site inspections. Ensure statutory notifications (e.g., F10) are submitted and updated as required. Compile and hand over the Health & Safety File at project completion. Facilitate regular progress meetings to maintain engagement and compliance. Risk Assessment & Method Statement Audits Examine contractor-provided risk assessments and method statements for adequacy and compliance before work begins. Verify that contractors are competent and qualified to carry out the work safely. Audit contractors' adherence to health and safety standards and ISO-accredited management systems during site visits. Encourage and oversee on-site dynamic risk assessments for changing conditions. Work Quality Audits Conduct regular site inspections to monitor health and safety standards and workmanship quality. Check compliance with PPE requirements and ensure proper use and maintenance. Audit adherence to site safety arrangements. Verify that work activities align with approved risk assessments and safe systems of work. Undertake quality audits to confirm contractor works meet specification and legal standards. Identify and address non-conformities promptly, ensuring corrective actions are implemented. Maintain systematic records of audits, inspections and remedial actions. Provide regular reports to senior management and recommend improvements. What we're looking for The ideal candidate for this role will demonstrate behaviours that reflect our core values. Our colleagues are approachable and optimistic, focusing on solutions. We listen to understand client needs, delivering expert guidance and a high-quality service. We foster collaboration by sharing knowledge openly and supporting others to thrive by sharing well-considered feedback. We continuously strive for improvement by being open to challenge, being curious and focusing on innovation. In order to excel in this role you need Strong knowledge of CDM Regulations 2015, health & safety legislation, and risk management. NEBOSH Construction Certificate (or equivalent) with proven experience managing CDM duties and multi contractor projects. Ability to produce accurate compliance documentation and reports; competent in safe systems of work. Excellent communication, stakeholder management, and interpersonal skills. Proactive, self motivated, resilient, and able to work independently with integrity. Strong IT proficiency (Excel, Word, PowerPoint) and familiarity with digital compliance tools or CAFM systems. Experience with dashboards, reporting tools, and property/facilities management is an advantage. Membership of a recognised professional body preferred. Why join us? We put people first-whether it's our customers or our colleagues. When you join us, you'll be part of a supportive team that values collaboration, innovation, and professional growth. We'll give you the tools and opportunities to succeed, while ensuring you feel valued every step of the way. Our benefits We aim to support our colleagues both professionally and personally. Here's a snapshot of what we offer: Salary: £45,000 per annum Location: Home Based with travel in the UK required Working Pattern: 8:30am to 5pm Annual Leave: 25 days holiday in addition to usual bank holidays. Wellbeing - Health cash plan, company sick pay scheme, gym discounts, cycle to work scheme, mental health first aiders and an enhanced employee assistance programme Financial - Salary sacrifice pension scheme and exclusive shopping discounts through MyVantify our benefits platform Family - We enhance statutory entitlements for family leave policies, regular opportunities to support our charity partner - Mind, you'll be covered by our group life insurance for 3 x your annual salary and we offer a one off 2 week period of paid leave for a life event when you complete 5 years of service Community - Volunteer days and religious holiday swaps Social - We host an annual conference to get the whole business together as well as our team of Social Champions who arrange regular events for inside and outside of work Development - We'll cover the cost of a professional membership fee, support your personal and professional development and provide you with access to our online learning library
Job Purpose We are currently recruiting Night Counsellors on behalf of our client, a leading health and wellbeing network. This organisation has positively impacted over 15 million lives and is renowned for its comprehensive Employee Assistance Programme (EAP). The successful candidate will join this industry-leading provider and support employers across the private, public, and non-profit sectors with 24/7 compassionate and caring services. Our client is also recognised as one of the Sunday Times 'Best Places to Work,' making this a fantastic career opportunity. This role will be fully remote, a permenant role offering a 3 day week. Main Duties Providing immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. Providing an efficient and effective telephone counselling service to all callers Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk Providing "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution What you Bring to the Team EAP experience Accredited with the BACP or eligible for the accreditation process Minimum diploma level 4 in Counselling & minimum of 150 counselling hours 12 months post qualification experience Registered member of the BACP or equivalent (or COP booked) Relevant telephone experience High level of computer literacy (MS Office, Word, Excel and PowerPoint) High level of organisational ability; ability to work to tight deadlines and targets Good communication and customer service skills Experience working withing a target driven environment Employee Benefits: 25 days' holiday, plus bank holidays Day off on your birthday Cash plan for you (and your children, if any) Holidays increase after 2-and 5- years' service Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service Holiday season bonus after 3 years' service Profit share scheme Access to Employee Assistance Programme Company incentives, access to discount schemes Paid membership to BACP upon successful completion of probationary period (or equivalent accrediting body) Support with revalidation and CPD Funding support with training and development If you're ready to make the next step to join this global organisation apply with your cv or reach out 50357SK INDMANS Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 16, 2026
Full time
Job Purpose We are currently recruiting Night Counsellors on behalf of our client, a leading health and wellbeing network. This organisation has positively impacted over 15 million lives and is renowned for its comprehensive Employee Assistance Programme (EAP). The successful candidate will join this industry-leading provider and support employers across the private, public, and non-profit sectors with 24/7 compassionate and caring services. Our client is also recognised as one of the Sunday Times 'Best Places to Work,' making this a fantastic career opportunity. This role will be fully remote, a permenant role offering a 3 day week. Main Duties Providing immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. Providing an efficient and effective telephone counselling service to all callers Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk Providing "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution What you Bring to the Team EAP experience Accredited with the BACP or eligible for the accreditation process Minimum diploma level 4 in Counselling & minimum of 150 counselling hours 12 months post qualification experience Registered member of the BACP or equivalent (or COP booked) Relevant telephone experience High level of computer literacy (MS Office, Word, Excel and PowerPoint) High level of organisational ability; ability to work to tight deadlines and targets Good communication and customer service skills Experience working withing a target driven environment Employee Benefits: 25 days' holiday, plus bank holidays Day off on your birthday Cash plan for you (and your children, if any) Holidays increase after 2-and 5- years' service Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service Holiday season bonus after 3 years' service Profit share scheme Access to Employee Assistance Programme Company incentives, access to discount schemes Paid membership to BACP upon successful completion of probationary period (or equivalent accrediting body) Support with revalidation and CPD Funding support with training and development If you're ready to make the next step to join this global organisation apply with your cv or reach out 50357SK INDMANS Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.
A leading financial institution is currently seeking an experienced Market Risk Business Analyst to join their Risk Transformation team. This role will support the development and enhancement of market risk platforms, working closely with business stakeholders and technical teams across multiple regions.Job Details: Start date: ASAP Duration: Initial 12 months Rate: £700-£800pd Inside IR35 via Umbrella Location: London Hybrid: 3 days in the office Key Requirements: Strong experience working across large-scale business and technology change programmes within financial services. Deep understanding of market risk measures , including Greeks, sensitivities, VaR and Expected Shortfall. Familiarity with a broad range of asset classes (fixed income, equities, derivatives). Ability to gather and document business and functional requirements, achieving consensus among global stakeholders. Experience producing functional specifications, interface specifications, and supporting documentation to established standards. Skilled in supporting UAT, including test planning, manual testing, defect triage and coordination with development teams. Proficiency in SQL for querying relational databases; experience with tools such as JIRA and Confluence. Ability to manage multiple concurrent workstreams, engage senior stakeholders, and operate across multiple jurisdictions. Nice to Have: Experience with FRTB (SA or IMA) implementations. Exposure to vendor integration and mixed delivery (vendor + in-house development). Knowledge of counterparty credit risk measures. Experience with ActivePivot, MDX queries or MongoDB. Exposure to Python for scripting or data analysis. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 16, 2026
Contractor
A leading financial institution is currently seeking an experienced Market Risk Business Analyst to join their Risk Transformation team. This role will support the development and enhancement of market risk platforms, working closely with business stakeholders and technical teams across multiple regions.Job Details: Start date: ASAP Duration: Initial 12 months Rate: £700-£800pd Inside IR35 via Umbrella Location: London Hybrid: 3 days in the office Key Requirements: Strong experience working across large-scale business and technology change programmes within financial services. Deep understanding of market risk measures , including Greeks, sensitivities, VaR and Expected Shortfall. Familiarity with a broad range of asset classes (fixed income, equities, derivatives). Ability to gather and document business and functional requirements, achieving consensus among global stakeholders. Experience producing functional specifications, interface specifications, and supporting documentation to established standards. Skilled in supporting UAT, including test planning, manual testing, defect triage and coordination with development teams. Proficiency in SQL for querying relational databases; experience with tools such as JIRA and Confluence. Ability to manage multiple concurrent workstreams, engage senior stakeholders, and operate across multiple jurisdictions. Nice to Have: Experience with FRTB (SA or IMA) implementations. Exposure to vendor integration and mixed delivery (vendor + in-house development). Knowledge of counterparty credit risk measures. Experience with ActivePivot, MDX queries or MongoDB. Exposure to Python for scripting or data analysis. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
We're seeking people who bring together a unique blend of personal strengths, technical know-how, and a genuine passion for the built environment and construction industry. TSA Riley is a global organisation, 1,000 people strong. We provide expert project consultancy across project management, cost management, advisory, ESG, and asset management, and our people are at the centre of everything we do. We help clients create great places to work, live, shop, play, and produce. Visit our work and grow with us page for information about our graduate, apprenticeship, and professional development programmes, or apply for an advertised position below. We'd love to hear from you. Please get in touch if you Cultivate positive and trusting relationships with colleagues and stakeholders. Effectively communicate ideas and actions that resonate with diverse audiences. Exhibit drive, flexibility, passion, and a proactive attitude towards tasks. Take ownership of responsibilities and ensure timely delivery on commitments. Approach challenges with a solutions oriented mindset. Analyse and synthesise detailed information to identify opportunities for improvement. Possess a degree qualification, underpinning knowledge and skills. Senior Project Manager Cambridge, UK 06/03/2026 Due to continued growth in the Cambridgeshire area, TSA Riley is seeking to appoint a Senior Project Manager to join the team in our Cambridge office. About the role: Due to continued growth in the Cambridgeshire area, TSA Riley is seeking to appoint a Senior Project Manager to join the team in our Cambridge office. We are one of the largest and most established businesses operating in the Cambridgeshire area and this is an excellent opportunity to become part of a successful and expanding project management team, working with a diverse range of clients on projects spanning the breadth of the built environment. Applications are welcomed from experienced project managers who have successfully delivered complex construction developments across multiple sectors within a consultancy or client facing environment and who are looking to further develop their career within a well established and growing consultancy. At TSA Riley, being people focused is central to how the organisation operates. Team members are supported with the training, resources, and collaborative environment needed to succeed, grow professionally, and build a rewarding career. About your responsibilities: Leading end to end project delivery, ensuring alignment with agreed scope, budget, and programme targets. Coordinating project inputs across procurement, design, delivery planning, site activity, and contractor engagement. Building strong, trusted relationships with clients, consultants, and stakeholders through clear, responsive communication. Applying sound judgment to identify and manage risks, resolve issues, and capture opportunities early. Driving commercial performance through effective budget control, contract administration, and management of scope changes. Using TSA Riley's digital tools and systems to track progress, monitor risk, and support quality reporting. Ensuring compliance with project governance, quality, and safety frameworks. Leading and supporting team members with clear direction, regular feedback, and a focus on development and high performance. Supporting ongoing client growth by identifying opportunities and contributing to positive project outcomes. Contributing to business growth by supporting pipeline development, participating in bids and pursuits, and advancing sector initiatives. About you: A tertiary qualification in a field relevant to shaping or delivering projects in the built environment. May hold or be pursuing professional accreditation with a relevant professional body such as the CIOB, RICS or similar equivalent. Experience in delivering construction related projects in a client side or consulting environment. We regret that this role is NOT suitable for Project Managers looking to transition from other industries such as IT, marketing or finance. Deep understanding of project lifecycles, commercial controls, and contract administration, including the ability to perform the role of Contract Administrator, Employer's Agent, or equivalent as appropriate. Proven ability to manage scope, programme, and budget across complex projects, ensuring delivery against commercial and client expectations. Proficiency with digital tools and project systems to support planning, reporting, coordination, and quality assurance. Skilled in navigating stakeholder complexity, resolving conflict, and aligning diverse interests to drive project outcomes. A reputation for leading teams effectively and supporting others. Actively building their professional reputation and connections through high quality delivery, knowledge sharing, and industry engagement. About us: TSA Riley has a 130 year heritage dating back to 1890 when Henry Riley Esq first established a quantity surveying practice in London. In Asia Pacific we trace our roots back to the 1980s through the merging of several respected, small project management and advisory firms. Now, in the 21st century, we're defining and pioneering a new way of helping our clients drive greater value and impact from their built assets. Plan. Deliver. Optimise. We call this project consulting. We provide expert strategic, commercial and operations advice; project and cost management; carbon advice; and dispute resolution. This uniquely broad range of services - across the project lifecycle - means we understand the interdependencies at every stage. We combine this with hands on experience and personalised service to drive greater value, impact and certainty for our clients' projects. Our Values: We win together: Collaborate openly, learn from each other and succeed as one global team. We own it, always: Act with integrity and take responsibility to deliver with purpose. We focus on what matters: Striving for high standards to create meaningful, lasting and sustainable impact. We are curious: Embrace agility and change, explore ideas and turn our curiosity into progress. TSA Riley is an Equal Opportunity Employer: We welcome applications from candidates who are interested in working with us but are not able to commit to a full time role and/or would require forms of flexible working. Additionally, we provide hybrid working as standard practice. We would like you to perform at your best at every stage of our recruitment process. Please contact us if you require any adjustments that would support you throughout your application. No Agencies Please
Mar 15, 2026
Full time
We're seeking people who bring together a unique blend of personal strengths, technical know-how, and a genuine passion for the built environment and construction industry. TSA Riley is a global organisation, 1,000 people strong. We provide expert project consultancy across project management, cost management, advisory, ESG, and asset management, and our people are at the centre of everything we do. We help clients create great places to work, live, shop, play, and produce. Visit our work and grow with us page for information about our graduate, apprenticeship, and professional development programmes, or apply for an advertised position below. We'd love to hear from you. Please get in touch if you Cultivate positive and trusting relationships with colleagues and stakeholders. Effectively communicate ideas and actions that resonate with diverse audiences. Exhibit drive, flexibility, passion, and a proactive attitude towards tasks. Take ownership of responsibilities and ensure timely delivery on commitments. Approach challenges with a solutions oriented mindset. Analyse and synthesise detailed information to identify opportunities for improvement. Possess a degree qualification, underpinning knowledge and skills. Senior Project Manager Cambridge, UK 06/03/2026 Due to continued growth in the Cambridgeshire area, TSA Riley is seeking to appoint a Senior Project Manager to join the team in our Cambridge office. About the role: Due to continued growth in the Cambridgeshire area, TSA Riley is seeking to appoint a Senior Project Manager to join the team in our Cambridge office. We are one of the largest and most established businesses operating in the Cambridgeshire area and this is an excellent opportunity to become part of a successful and expanding project management team, working with a diverse range of clients on projects spanning the breadth of the built environment. Applications are welcomed from experienced project managers who have successfully delivered complex construction developments across multiple sectors within a consultancy or client facing environment and who are looking to further develop their career within a well established and growing consultancy. At TSA Riley, being people focused is central to how the organisation operates. Team members are supported with the training, resources, and collaborative environment needed to succeed, grow professionally, and build a rewarding career. About your responsibilities: Leading end to end project delivery, ensuring alignment with agreed scope, budget, and programme targets. Coordinating project inputs across procurement, design, delivery planning, site activity, and contractor engagement. Building strong, trusted relationships with clients, consultants, and stakeholders through clear, responsive communication. Applying sound judgment to identify and manage risks, resolve issues, and capture opportunities early. Driving commercial performance through effective budget control, contract administration, and management of scope changes. Using TSA Riley's digital tools and systems to track progress, monitor risk, and support quality reporting. Ensuring compliance with project governance, quality, and safety frameworks. Leading and supporting team members with clear direction, regular feedback, and a focus on development and high performance. Supporting ongoing client growth by identifying opportunities and contributing to positive project outcomes. Contributing to business growth by supporting pipeline development, participating in bids and pursuits, and advancing sector initiatives. About you: A tertiary qualification in a field relevant to shaping or delivering projects in the built environment. May hold or be pursuing professional accreditation with a relevant professional body such as the CIOB, RICS or similar equivalent. Experience in delivering construction related projects in a client side or consulting environment. We regret that this role is NOT suitable for Project Managers looking to transition from other industries such as IT, marketing or finance. Deep understanding of project lifecycles, commercial controls, and contract administration, including the ability to perform the role of Contract Administrator, Employer's Agent, or equivalent as appropriate. Proven ability to manage scope, programme, and budget across complex projects, ensuring delivery against commercial and client expectations. Proficiency with digital tools and project systems to support planning, reporting, coordination, and quality assurance. Skilled in navigating stakeholder complexity, resolving conflict, and aligning diverse interests to drive project outcomes. A reputation for leading teams effectively and supporting others. Actively building their professional reputation and connections through high quality delivery, knowledge sharing, and industry engagement. About us: TSA Riley has a 130 year heritage dating back to 1890 when Henry Riley Esq first established a quantity surveying practice in London. In Asia Pacific we trace our roots back to the 1980s through the merging of several respected, small project management and advisory firms. Now, in the 21st century, we're defining and pioneering a new way of helping our clients drive greater value and impact from their built assets. Plan. Deliver. Optimise. We call this project consulting. We provide expert strategic, commercial and operations advice; project and cost management; carbon advice; and dispute resolution. This uniquely broad range of services - across the project lifecycle - means we understand the interdependencies at every stage. We combine this with hands on experience and personalised service to drive greater value, impact and certainty for our clients' projects. Our Values: We win together: Collaborate openly, learn from each other and succeed as one global team. We own it, always: Act with integrity and take responsibility to deliver with purpose. We focus on what matters: Striving for high standards to create meaningful, lasting and sustainable impact. We are curious: Embrace agility and change, explore ideas and turn our curiosity into progress. TSA Riley is an Equal Opportunity Employer: We welcome applications from candidates who are interested in working with us but are not able to commit to a full time role and/or would require forms of flexible working. Additionally, we provide hybrid working as standard practice. We would like you to perform at your best at every stage of our recruitment process. Please contact us if you require any adjustments that would support you throughout your application. No Agencies Please
Credit Risk Analyst £45,000-£50,000 London + hybrid working (3-4 days per week in the office) Harnham are working with a fast growing UK lender in the secured and unsecured lending space, hiring a Credit Risk Analyst to support their next phase of growth. This is a great opportunity for an early career analyst to join a business launching new products and scaling rapidly. THE COMPANY A high growth UK lending scale-up offering innovative consumer credit products. Recently reached profitability and now entering a major expansion phase, including the launch of a new unsecured loan product. Operates in a fast paced, low bureaucracy environment where analysts can make a real impact. THE ROLE This role sits within a growing credit risk function and will focus on shaping acquisition strategies, underwriting policy and supporting the launch of new lending products. You'll work across a broad variety of projects within credit risk, with the opportunity to develop modelling and decisioning skills. Specifically, you can expect to be involved in: Developing and optimising credit strategies for new customer acquisition. Working on origination, scoring cut-offs and accept/decline policies. Enhancing and maintaining decision engine logic. Contributing to credit modelling and wider analytics where appropriate. Using data to support improvements across the full credit life cycle. YOUR SKILLS AND EXPERIENCE 1-2 years' experience in credit risk, financial services analytics, or similar data-driven environments. Experience working with customer or credit data to generate insight. Familiarity with credit strategy, policy, scoring, MI or portfolio analytics. Strong SQL skills (essential). Python and data visualisation tools beneficial. THE BENEFITS Opportunity to have real influence in a small, high growth team. Strong progression potential with clear internal development pathways. Exposure to a wide range of credit products and analytics projects. Fast-moving environment with the ability to implement change quickly. THE PROCESS Initial 30-minute interview with HR. 30-minute interview with a senior member of the credit team. Final in-person stage including a short case-study discussion and meeting with senior leadership. HOW TO APPLY Please register your interest via the apply link on this page.
Mar 15, 2026
Full time
Credit Risk Analyst £45,000-£50,000 London + hybrid working (3-4 days per week in the office) Harnham are working with a fast growing UK lender in the secured and unsecured lending space, hiring a Credit Risk Analyst to support their next phase of growth. This is a great opportunity for an early career analyst to join a business launching new products and scaling rapidly. THE COMPANY A high growth UK lending scale-up offering innovative consumer credit products. Recently reached profitability and now entering a major expansion phase, including the launch of a new unsecured loan product. Operates in a fast paced, low bureaucracy environment where analysts can make a real impact. THE ROLE This role sits within a growing credit risk function and will focus on shaping acquisition strategies, underwriting policy and supporting the launch of new lending products. You'll work across a broad variety of projects within credit risk, with the opportunity to develop modelling and decisioning skills. Specifically, you can expect to be involved in: Developing and optimising credit strategies for new customer acquisition. Working on origination, scoring cut-offs and accept/decline policies. Enhancing and maintaining decision engine logic. Contributing to credit modelling and wider analytics where appropriate. Using data to support improvements across the full credit life cycle. YOUR SKILLS AND EXPERIENCE 1-2 years' experience in credit risk, financial services analytics, or similar data-driven environments. Experience working with customer or credit data to generate insight. Familiarity with credit strategy, policy, scoring, MI or portfolio analytics. Strong SQL skills (essential). Python and data visualisation tools beneficial. THE BENEFITS Opportunity to have real influence in a small, high growth team. Strong progression potential with clear internal development pathways. Exposure to a wide range of credit products and analytics projects. Fast-moving environment with the ability to implement change quickly. THE PROCESS Initial 30-minute interview with HR. 30-minute interview with a senior member of the credit team. Final in-person stage including a short case-study discussion and meeting with senior leadership. HOW TO APPLY Please register your interest via the apply link on this page.
As our first dedicated Sourcing & Supply Chain Manager, your mission is to transform our advanced humanoid robot from a high-performance prototype into a scalable, profitable, and globally available product. You will be the commercial architect of our supply chain, ensuring that every sub-assembly-from custom actuators to bespoke electronics-arrives on time, on budget, and at world-class quality. Our social humanoid robots are the pinnacle of advanced engineering, with thousands of components. This role will be pivotal in our efforts to scale our production and allow our robots to reach the masses. We're incredibly proud of our product and our internal motto is 'Be Wow!', everything we do is Wow and this role will help us deliver that Wow to the world. Main Responsibilities Strategic Supplier Identification: Identify, vet, and onboard global suppliers Contractual Architecture: Lead the negotiation of Master Service Agreements (MSAs), Statements of Work (SOWs), and Quality Agreements Relationship Management: Act as the primary commercial point of contact for third-party manufacturers, monitoring ongoing performance and capacity Cost Management & BOM Optimization BOM Cost Reduction: Execute a strategy to drive down the total Bill of Materials cost through negotiation, volume tiering, and alternative sourcing Value Engineering Collaboration: Work with the NPI and Engineering functions to identify "Design for Cost" opportunities Total Landed Cost Analysis: Manage the full cost of parts, including duties, freight, packaging, and insurance, to ensure accurate margin forecasting Production Planning & Logistics Lead-Time De-risking: Monitor long-lead time components items and implement strategies to mitigate supply risks Inventory Control & "Call-Offs": Establish call-off agreements and Just-In-Time (JIT) delivery schedules to balance cash flow with production uptime Global Logistics Oversight: Coordinate international freight and manage customs compliance to ensure parts arrive on schedule Quality Assurance & Remediation Closed-Loop RMA Management: In partnership with Quality Engineering, manage the Return Merchandise Authorization (RMA) process for components that fail QC Financial Recovery: Negotiate credits, replacements, or rework costs with vendors for non-conforming components Qualifications, Knowledge, Key Skills and Experience Minimum 5 years in supply chain/sourcing, specifically having taken at least one complex hardware product from Prototype / Low Rate Initial Production to Mass Production Degree in Supply Chain Management, Industrial Engineering, Business Operations or a related field Experience with multi-level BOMs (1,000+ line items) involving PCBA, precision machining, sensors and wiring looms, and actuators. Proven experience managing Contract Manufacturers (CMs) and Tier 1 vendors across the globe Direct experience drafting and negotiating Master Service Agreements (MSAs), Statements of Work (SOWs), and specialized "Call-off" agreements for just-in-time delivery Understanding of shipping terms, customs duties and regulations for shipping globally Excellent price and lead time negotiation skills About Engineered Arts Engineered Arts is the leading manufacturer of full-size humanoid robots used for entertainment, education and communication. With 20 years of hardware and software development, our robots have been sold in over 30 countries worldwide with customers such as NASA, PwC, Meta and many more. Our Ameca robot is well known as 'the face of AI' and a social media viral success, taking advantage of the generative AI craze. Along with our ultra-realistic Mesmer range of animated figures our robots continue to surprise and excite visitors at museums, theme parks, visitor attractions and trade shows as well as aid leading universities with AI and robotics research. Our robots are poised to break into the future mega-expansion service robot segment, with applications such as front of house, receptions, check-in desks, information points and PoS. We are a team of dedicated engineers and creatives striving to develop the very best experiences for our customers. Our internal motto is ' Be Wow ', everything we do is fun, entertaining or surprising to encounter. We always push the boundaries of what is possible in humanoid robotics, researching and developing new systems and techniques to further their appeal. We explore and challenge the human perception of robots as well as the fear and discomfort and the excitement and joy life-like mechanical humanoids present.
Mar 15, 2026
Full time
As our first dedicated Sourcing & Supply Chain Manager, your mission is to transform our advanced humanoid robot from a high-performance prototype into a scalable, profitable, and globally available product. You will be the commercial architect of our supply chain, ensuring that every sub-assembly-from custom actuators to bespoke electronics-arrives on time, on budget, and at world-class quality. Our social humanoid robots are the pinnacle of advanced engineering, with thousands of components. This role will be pivotal in our efforts to scale our production and allow our robots to reach the masses. We're incredibly proud of our product and our internal motto is 'Be Wow!', everything we do is Wow and this role will help us deliver that Wow to the world. Main Responsibilities Strategic Supplier Identification: Identify, vet, and onboard global suppliers Contractual Architecture: Lead the negotiation of Master Service Agreements (MSAs), Statements of Work (SOWs), and Quality Agreements Relationship Management: Act as the primary commercial point of contact for third-party manufacturers, monitoring ongoing performance and capacity Cost Management & BOM Optimization BOM Cost Reduction: Execute a strategy to drive down the total Bill of Materials cost through negotiation, volume tiering, and alternative sourcing Value Engineering Collaboration: Work with the NPI and Engineering functions to identify "Design for Cost" opportunities Total Landed Cost Analysis: Manage the full cost of parts, including duties, freight, packaging, and insurance, to ensure accurate margin forecasting Production Planning & Logistics Lead-Time De-risking: Monitor long-lead time components items and implement strategies to mitigate supply risks Inventory Control & "Call-Offs": Establish call-off agreements and Just-In-Time (JIT) delivery schedules to balance cash flow with production uptime Global Logistics Oversight: Coordinate international freight and manage customs compliance to ensure parts arrive on schedule Quality Assurance & Remediation Closed-Loop RMA Management: In partnership with Quality Engineering, manage the Return Merchandise Authorization (RMA) process for components that fail QC Financial Recovery: Negotiate credits, replacements, or rework costs with vendors for non-conforming components Qualifications, Knowledge, Key Skills and Experience Minimum 5 years in supply chain/sourcing, specifically having taken at least one complex hardware product from Prototype / Low Rate Initial Production to Mass Production Degree in Supply Chain Management, Industrial Engineering, Business Operations or a related field Experience with multi-level BOMs (1,000+ line items) involving PCBA, precision machining, sensors and wiring looms, and actuators. Proven experience managing Contract Manufacturers (CMs) and Tier 1 vendors across the globe Direct experience drafting and negotiating Master Service Agreements (MSAs), Statements of Work (SOWs), and specialized "Call-off" agreements for just-in-time delivery Understanding of shipping terms, customs duties and regulations for shipping globally Excellent price and lead time negotiation skills About Engineered Arts Engineered Arts is the leading manufacturer of full-size humanoid robots used for entertainment, education and communication. With 20 years of hardware and software development, our robots have been sold in over 30 countries worldwide with customers such as NASA, PwC, Meta and many more. Our Ameca robot is well known as 'the face of AI' and a social media viral success, taking advantage of the generative AI craze. Along with our ultra-realistic Mesmer range of animated figures our robots continue to surprise and excite visitors at museums, theme parks, visitor attractions and trade shows as well as aid leading universities with AI and robotics research. Our robots are poised to break into the future mega-expansion service robot segment, with applications such as front of house, receptions, check-in desks, information points and PoS. We are a team of dedicated engineers and creatives striving to develop the very best experiences for our customers. Our internal motto is ' Be Wow ', everything we do is fun, entertaining or surprising to encounter. We always push the boundaries of what is possible in humanoid robotics, researching and developing new systems and techniques to further their appeal. We explore and challenge the human perception of robots as well as the fear and discomfort and the excitement and joy life-like mechanical humanoids present.
GP First Limited is seeking a proactive and enthusiastic HR & Finance Co-ordinator to deliver high-level HR, finance, and administrative support, including key support to the Staffordshire Training Hub and the Staffordshire GPN Foundation School. Main duties of the job Working autonomously within agreed policies and procedures, the role supports operational delivery, governance compliance, workforce processes and financial administration. Contribute to service improvement by streamlining systems, maintaining robust internal controls and supporting workforce initiatives aligned to organisational objectives. About us GP First Limited works in partnership with other healthcare providers to improve the service for the local population. The Staffordshire Training Hub develops programmes of education, development, up-skilling and wellbeing to equip the existing and future primary care workforce. The General Practice Nursing Foundation School is a structured developmental role designed to embed high-quality practice-based learning, academic excellence and workforce sustainability into general practice nursing. mmes of education, development, up-skilling and wellbeing to equip the existing and future Primary Care workforce. Job responsibilities KEY WORKING RELATIONSHIPS GP First Ltd Senior Management Team Staffordshire Training Hub Manager Programme Leads and Workforce Leads External training providers and placement organisations Accountants and finance representatives Primary Care Networks (PCNs) External employment advisors DUTIES (which may include, and may not be limited to): Human Resources and Workforce Administration Lead the HR administrative function, ensuring compliance with employment legislation and organisational policy. Manage end-to-end recruitment processes including advertising, shortlisting co-ordination, interview arrangements, pre-employment checks (including right to work, references, DBS), and onboarding. Issue contracts, offer letters and variation letters in line with employment legislation. Maintain accurate and confidential personnel records. Monitor sickness absence and annual leave in line with policy, escalating concerns appropriately. Support appraisal processes and maintain appraisal tracking systems. Co-ordinate induction programmes for new starters. Support leaver processes including exit documentation and asset recovery. Provide first-line HR advice to managers, liaising with external employment advisors where required. Contribute to workforce reporting including ARRS workforce claims submission. Maintain and regularly review policies and procedures to ensure they remain up to date, compliant with current legislation, and aligned with organisational best practice. Finance & Resource Management Raise, process and reconcile invoices using internal accounting systems. Undertake monthly financial reporting and payment reconciliation. Maintain accurate financial records to support external accountants. Support financial year-end procedures, including preparation of documentation, reconciliation of accounts, and liaison with external accountants where required. Monitor income streams and undertake credit control to maintain organisational financial stability. Submit workforce claims and ensure accurate supporting documentation. Administer online pension processes, including NHS Pension scheme administration, ensuring timely submissions and compliance with statutory and regulatory requirements. Manage stock, supplies and office resources within budgetary limits. Governance & Quality Assurance Ensure administrative systems support regulatory and governance requirements. Maintain compliance documentation and audit trails. Support policy review cycles and documentation updates. Organise and service meetings including preparation of agendas, collation of papers, accurate minute taking and action tracking. Maintain forward planner schedules and governance trackers. Ensure actions from meetings are documented and monitored through to completion. Undertake day-to-day CQC operational responsibilities, including maintaining Standard Operating Procedures (SOPs), monitoring ongoing compliance to ensure regulatory requirements are consistently met. Placement Co ordination and Apprenticeship Support Support co ordination of multi professional placements to meet agreed annual placement hour targets. Liaise with placement providers across healthcare sectors. Monitor and report placement hours to ensure learners meet required external placement requirements. Support financial monitoring and invoicing processes Executive and Strategic Administrative Support Provide high level administrative support to the GPN Foundation School and programme leads. Co ordinate recruitment, on boarding and governance processes. Organise strategic meetings, conferences and events. Produce high quality documentation including reports, spreadsheets, minutes and presentations. Maintain action logs and ensure timely follow up of agreed actions. Support financial monitoring and invoicing processes. Communication and Stakeholder Engagement Communicate effectively with internal and external stakeholders via telephone, email and face to face contact. Handle confidential and sensitive information with discretion and professionalism. Adapt communication style to meet the needs of diverse stakeholders. Foster collaborative working relationships across organisations. Planning and Organisational Responsibilities Prioritise and manage competing workloads independently. Use sound judgement to escalate risks or issues appropriately. Maintain effective systems for tracking tasks, deadlines and compliance requirements. Identify opportunities to improve operational processes and efficiency. Personal and Professional Development Participate in annual appraisal and personal development planning. Maintain compliance with statutory and mandatory training. Undertake continued professional development relevant to HR, finance and governance. Undertake additional responsibilities appropriate to the grade of the post. Confidentiality In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, colleagues and other healthcare workers. They will also have access to information relating to GP First Limited as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the organisation may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Handle confidential information in line with GDPR policies. Health & Safety Assist in promoting and maintaining their own and others health, safety and security as defined in the Health & Safety Policy, to include: Using personal security systems within the workplace according to guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Maintaining work areas in a tidy and safe way and free from hazards Equality & Diversity Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non judgmental and respects their circumstances, feelings priorities and rights. Person Specification Knowledge Knowledge of employment legislation and HR best practice. Understanding of financial administration processes. Knowledge of confidentiality and data protection requirements. Understanding of NHS or primary care workforce processes Skills Excellent organisational and time management skills. Strong analytical and financial reconciliation skills. High level of IT proficiency including Microsoft Office (particularly Excel). Ability to produce high-quality written documentation. Ability to work autonomously within established procedures. Excellent interpersonal and stakeholder engagement and communications skills with the ability to interact at all levels, both written and verbally Personal Attributes Professional integrity and discretion. Detail oriented and results driven. Proactive and solution focused. Adaptable and resilient. Committed to operational excellence and people focused service delivery. Full clean driving licence. Qualifications Educated with Business and Administration Level 3 qualification. Experience Significant experience (minimum 35 years) in HR and financial administration. . click apply for full job details
Mar 15, 2026
Full time
GP First Limited is seeking a proactive and enthusiastic HR & Finance Co-ordinator to deliver high-level HR, finance, and administrative support, including key support to the Staffordshire Training Hub and the Staffordshire GPN Foundation School. Main duties of the job Working autonomously within agreed policies and procedures, the role supports operational delivery, governance compliance, workforce processes and financial administration. Contribute to service improvement by streamlining systems, maintaining robust internal controls and supporting workforce initiatives aligned to organisational objectives. About us GP First Limited works in partnership with other healthcare providers to improve the service for the local population. The Staffordshire Training Hub develops programmes of education, development, up-skilling and wellbeing to equip the existing and future primary care workforce. The General Practice Nursing Foundation School is a structured developmental role designed to embed high-quality practice-based learning, academic excellence and workforce sustainability into general practice nursing. mmes of education, development, up-skilling and wellbeing to equip the existing and future Primary Care workforce. Job responsibilities KEY WORKING RELATIONSHIPS GP First Ltd Senior Management Team Staffordshire Training Hub Manager Programme Leads and Workforce Leads External training providers and placement organisations Accountants and finance representatives Primary Care Networks (PCNs) External employment advisors DUTIES (which may include, and may not be limited to): Human Resources and Workforce Administration Lead the HR administrative function, ensuring compliance with employment legislation and organisational policy. Manage end-to-end recruitment processes including advertising, shortlisting co-ordination, interview arrangements, pre-employment checks (including right to work, references, DBS), and onboarding. Issue contracts, offer letters and variation letters in line with employment legislation. Maintain accurate and confidential personnel records. Monitor sickness absence and annual leave in line with policy, escalating concerns appropriately. Support appraisal processes and maintain appraisal tracking systems. Co-ordinate induction programmes for new starters. Support leaver processes including exit documentation and asset recovery. Provide first-line HR advice to managers, liaising with external employment advisors where required. Contribute to workforce reporting including ARRS workforce claims submission. Maintain and regularly review policies and procedures to ensure they remain up to date, compliant with current legislation, and aligned with organisational best practice. Finance & Resource Management Raise, process and reconcile invoices using internal accounting systems. Undertake monthly financial reporting and payment reconciliation. Maintain accurate financial records to support external accountants. Support financial year-end procedures, including preparation of documentation, reconciliation of accounts, and liaison with external accountants where required. Monitor income streams and undertake credit control to maintain organisational financial stability. Submit workforce claims and ensure accurate supporting documentation. Administer online pension processes, including NHS Pension scheme administration, ensuring timely submissions and compliance with statutory and regulatory requirements. Manage stock, supplies and office resources within budgetary limits. Governance & Quality Assurance Ensure administrative systems support regulatory and governance requirements. Maintain compliance documentation and audit trails. Support policy review cycles and documentation updates. Organise and service meetings including preparation of agendas, collation of papers, accurate minute taking and action tracking. Maintain forward planner schedules and governance trackers. Ensure actions from meetings are documented and monitored through to completion. Undertake day-to-day CQC operational responsibilities, including maintaining Standard Operating Procedures (SOPs), monitoring ongoing compliance to ensure regulatory requirements are consistently met. Placement Co ordination and Apprenticeship Support Support co ordination of multi professional placements to meet agreed annual placement hour targets. Liaise with placement providers across healthcare sectors. Monitor and report placement hours to ensure learners meet required external placement requirements. Support financial monitoring and invoicing processes Executive and Strategic Administrative Support Provide high level administrative support to the GPN Foundation School and programme leads. Co ordinate recruitment, on boarding and governance processes. Organise strategic meetings, conferences and events. Produce high quality documentation including reports, spreadsheets, minutes and presentations. Maintain action logs and ensure timely follow up of agreed actions. Support financial monitoring and invoicing processes. Communication and Stakeholder Engagement Communicate effectively with internal and external stakeholders via telephone, email and face to face contact. Handle confidential and sensitive information with discretion and professionalism. Adapt communication style to meet the needs of diverse stakeholders. Foster collaborative working relationships across organisations. Planning and Organisational Responsibilities Prioritise and manage competing workloads independently. Use sound judgement to escalate risks or issues appropriately. Maintain effective systems for tracking tasks, deadlines and compliance requirements. Identify opportunities to improve operational processes and efficiency. Personal and Professional Development Participate in annual appraisal and personal development planning. Maintain compliance with statutory and mandatory training. Undertake continued professional development relevant to HR, finance and governance. Undertake additional responsibilities appropriate to the grade of the post. Confidentiality In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, colleagues and other healthcare workers. They will also have access to information relating to GP First Limited as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the organisation may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Handle confidential information in line with GDPR policies. Health & Safety Assist in promoting and maintaining their own and others health, safety and security as defined in the Health & Safety Policy, to include: Using personal security systems within the workplace according to guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Maintaining work areas in a tidy and safe way and free from hazards Equality & Diversity Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non judgmental and respects their circumstances, feelings priorities and rights. Person Specification Knowledge Knowledge of employment legislation and HR best practice. Understanding of financial administration processes. Knowledge of confidentiality and data protection requirements. Understanding of NHS or primary care workforce processes Skills Excellent organisational and time management skills. Strong analytical and financial reconciliation skills. High level of IT proficiency including Microsoft Office (particularly Excel). Ability to produce high-quality written documentation. Ability to work autonomously within established procedures. Excellent interpersonal and stakeholder engagement and communications skills with the ability to interact at all levels, both written and verbally Personal Attributes Professional integrity and discretion. Detail oriented and results driven. Proactive and solution focused. Adaptable and resilient. Committed to operational excellence and people focused service delivery. Full clean driving licence. Qualifications Educated with Business and Administration Level 3 qualification. Experience Significant experience (minimum 35 years) in HR and financial administration. . click apply for full job details
SENIOR MANAGER- CREDIT RISK ANALYTICS UP TO £140,000 LONDON- 3 DAYS A WEEK A leading fintech lender, looking for a Senior Credit Risk Strategy Manager to lead collections analytics and shape risk strategy across the business THE ROLE Designing and optimising collections strategies across the lifecycle (early arrears through to recoveries) Using data properly, segmentation, treatments, contact strategy, affordability, forbearance, write-off logic Building the MI and insight that tells us what's working, what isn't, and why Working closely with operations to make sure strategy isn't just clever on paper but works in the real world Making sure we treat customers in financial difficulty fairly, sensibly, and in line with regulation REQUIREMENTS Arrears and collections strategy design Analytics experience (SQL / Python ) HOW TO APPLY Please send CV below
Mar 15, 2026
Full time
SENIOR MANAGER- CREDIT RISK ANALYTICS UP TO £140,000 LONDON- 3 DAYS A WEEK A leading fintech lender, looking for a Senior Credit Risk Strategy Manager to lead collections analytics and shape risk strategy across the business THE ROLE Designing and optimising collections strategies across the lifecycle (early arrears through to recoveries) Using data properly, segmentation, treatments, contact strategy, affordability, forbearance, write-off logic Building the MI and insight that tells us what's working, what isn't, and why Working closely with operations to make sure strategy isn't just clever on paper but works in the real world Making sure we treat customers in financial difficulty fairly, sensibly, and in line with regulation REQUIREMENTS Arrears and collections strategy design Analytics experience (SQL / Python ) HOW TO APPLY Please send CV below
Goldman Sachs Group, Inc.
Birmingham, Staffordshire
INTERNAL AUDIT In Internal Audit, we ensure that Goldman Sachs maintains effective controls by assessing the reliability of financial reports, monitoring the firm's compliance with laws and regulations, and advising management on developing smart control solutions. Our group has unique insight on the financial industry and its products and operations. We're looking for detail-oriented team players who have an interest in financial markets and want to gain insight into the firm's operations and control processes. WHAT WE LOOK FOR Goldman Sachs Internal Auditors demonstrate strong risk and control mindsets, analytical, exercise professional skepticism and are able to challenge and discuss effectively with management on risks and control measures. We look for individuals who enjoy learning about audit, businesses and functions, have innovative and creative mindsets to adopt analytical techniques to enhance audit techniques, building relationships and are able to evolve and thrive in teamwork and in a fast-paced global environment. YOUR IMPACT As the third line of defense, Internal Audit's mission is to independently assess the firm's internal control structure, including the firm's governance processes and controls, and risk management and capital and anti-financial crime frameworks, raise awareness of control risk and monitor the implementation of management's control measures. In doing so, internal Audit: Communicates and reports on the effectiveness of the firm's governance, risk management and controls that mitigate current and evolving risk Raise awareness of control risk Assesses the firm's control culture and conduct risks Monitors management's implementation of control measures Goldman Sachs Internal Audit comprises individuals from diverse backgrounds including chartered accountants, developers, risk management professionals, cybersecurity professionals, and data scientists. We are organized into global teams comprising business and technology auditors to cover all the firm's businesses and functions, including securities, investment banking, consumer and investment management, risk management, finance, cyber-security and technology risk, and engineering. RESPONSIBILITIES Have extensive audit experience relating to EU consumer compliance and the provision of an on-line digital savings/deposit proposition, including new business initiatives Assist in every step of an audit, including scoping, planning, fieldwork and reporting Execute audit testing and supervise junior team members to ensure audit fieldwork is focused on the right areas and documentation meets high quality standards Identify risks, assess mitigating controls, and make recommendations on improving the control environment Prepare commercially effective audit conclusions and findings, and present to IA senior management and business clients Follow-up on open audit issues and their resolution Assist in the audit team's continuous monitoring effort to cover market and regulatory events, business and technology updates and audit/reviews completed Participate in department-wide initiatives aimed at continually improving IA's processes and supporting infrastructure SKILLS AND RELEVANT EXPERIENCE In-depth technical knowledge of EU consumer and depositor protection regulation, Irish consumer protection regulation, and different regulatory requirements during the lifecycle of consumer products (e.g. product and service design through to implementation, ongoing customer support and marketing) 8+ years of experience in internal audit, external audit or a related control function, preferably relating to an on-line digital savings/deposit proposition An undergraduate degree in finance, accounting, or quantitative discipline Relevant certification or industry accreditation (e.g., ICAEW, ICAS, CFA) is a plus Experience with Data Analytics and Artificial Intelligence is a plus Experience in managing integrated business and technology audit engagements and/or projects Team-oriented with a strong sense of ownership and accountability Strong leadership, interpersonal, and relationship management skills Strong verbal and written communication skills Highly motivated with the ability to multi-task and remain organized in a fast-paced environment Solid analytical skills ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. DISABILITY STATEMENT We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: EEO STATEMENT Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
Mar 15, 2026
Full time
INTERNAL AUDIT In Internal Audit, we ensure that Goldman Sachs maintains effective controls by assessing the reliability of financial reports, monitoring the firm's compliance with laws and regulations, and advising management on developing smart control solutions. Our group has unique insight on the financial industry and its products and operations. We're looking for detail-oriented team players who have an interest in financial markets and want to gain insight into the firm's operations and control processes. WHAT WE LOOK FOR Goldman Sachs Internal Auditors demonstrate strong risk and control mindsets, analytical, exercise professional skepticism and are able to challenge and discuss effectively with management on risks and control measures. We look for individuals who enjoy learning about audit, businesses and functions, have innovative and creative mindsets to adopt analytical techniques to enhance audit techniques, building relationships and are able to evolve and thrive in teamwork and in a fast-paced global environment. YOUR IMPACT As the third line of defense, Internal Audit's mission is to independently assess the firm's internal control structure, including the firm's governance processes and controls, and risk management and capital and anti-financial crime frameworks, raise awareness of control risk and monitor the implementation of management's control measures. In doing so, internal Audit: Communicates and reports on the effectiveness of the firm's governance, risk management and controls that mitigate current and evolving risk Raise awareness of control risk Assesses the firm's control culture and conduct risks Monitors management's implementation of control measures Goldman Sachs Internal Audit comprises individuals from diverse backgrounds including chartered accountants, developers, risk management professionals, cybersecurity professionals, and data scientists. We are organized into global teams comprising business and technology auditors to cover all the firm's businesses and functions, including securities, investment banking, consumer and investment management, risk management, finance, cyber-security and technology risk, and engineering. RESPONSIBILITIES Have extensive audit experience relating to EU consumer compliance and the provision of an on-line digital savings/deposit proposition, including new business initiatives Assist in every step of an audit, including scoping, planning, fieldwork and reporting Execute audit testing and supervise junior team members to ensure audit fieldwork is focused on the right areas and documentation meets high quality standards Identify risks, assess mitigating controls, and make recommendations on improving the control environment Prepare commercially effective audit conclusions and findings, and present to IA senior management and business clients Follow-up on open audit issues and their resolution Assist in the audit team's continuous monitoring effort to cover market and regulatory events, business and technology updates and audit/reviews completed Participate in department-wide initiatives aimed at continually improving IA's processes and supporting infrastructure SKILLS AND RELEVANT EXPERIENCE In-depth technical knowledge of EU consumer and depositor protection regulation, Irish consumer protection regulation, and different regulatory requirements during the lifecycle of consumer products (e.g. product and service design through to implementation, ongoing customer support and marketing) 8+ years of experience in internal audit, external audit or a related control function, preferably relating to an on-line digital savings/deposit proposition An undergraduate degree in finance, accounting, or quantitative discipline Relevant certification or industry accreditation (e.g., ICAEW, ICAS, CFA) is a plus Experience with Data Analytics and Artificial Intelligence is a plus Experience in managing integrated business and technology audit engagements and/or projects Team-oriented with a strong sense of ownership and accountability Strong leadership, interpersonal, and relationship management skills Strong verbal and written communication skills Highly motivated with the ability to multi-task and remain organized in a fast-paced environment Solid analytical skills ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. DISABILITY STATEMENT We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: EEO STATEMENT Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
Country: United Kingdom of Great Britain and Northern Ireland Creation Date: 25-Feb-2026 Employment Type: Permanent Employment Type: Full time Ref #: Description & Requirements Role Title: Operations Manager Department: Operations Team: Business Support Location: London Type: Permanent About the Role: The Operations Manager sits within Business Support, with the primary objective of managing a team of Underwriting Assistants and all of the associated responsibilities across all London Specialty. The role holder will be expected to work closely with functions across LSM, specifically Credit Control, and will have proven record of managing demands of both Underwriting and Operations functions. About the Department & Team: Operations sits within the business support division. Supporting the underwriting teams and wider Integrated Business Unit (IBU) in general administration, reporting, operational process advice and guidance and other ad-hoc requirements forms an important part of the role the team plays within the business. A s a team we ensure our offshore colleagues are provided all relevant information required to complete assigned operational tasks. Key Responsibilities: Team Management Managing a team of direct reports effectively by setting appropriate goals, providing regular coaching and feedback, identifying development gaps, mentoring and leading by example whilst ensuring adequate communication across the team. Monitor and manage the day to day workload of individuals ensuring priorities are met. Ensure the team are meeting agreed SLAs & KPIs for Onshore and Offshore tasks Operational Management Accountable for smooth running of the transactional UW process through both direct (onshore) and indirect (offshore, Underwriting) management of relevant teams and tasks Generating and analysing system based management reports to monitor performance against SLA's for both onshore and offshore Operations teams Development of efficient & effective end to end processes and operating models, working closely with the Operational and Technical Excellence Team Identify opportunities to reduce to data quality issues by analysing DQ Pro / MI reporting. Offer solution to prevent DQ issues recurring. Working with underwriting to ensure compliance with all legal, statutory, reporting and corporate affairs requirements on a timely basis. Preparing and representing Operations at Quarterly Business Review and other internal meetings. Coordinating any internal or external audit requirements and manage all subsequent team actions. Work with Underwriting and Operations to ensure aged debt and unallocated cash are managed appropriately. Collaborating with other regions to ensure a consistent and efficient approach for Global Products . Change and Continuous Improvement Work with Operational & Technical Excellence to identify and optimise processes to improve data quality. Ensure operational improvements are rolled out and monitored across the team. Identify and support the movement of tasks from UW to Operations and from Onshore to Offshore Operations Business Partnering Acting as the primary interface between the business units and other LSM support departments - Offshore teams, IT, Finance, RI, Reporting & Analytics/MI, Claims, Actuarial. Become a point of contact for key clients, brokers and internal stakeholders in respect of operational matters. Ensure operations capabilities align with business strategy and target outcomes. Adherence to all relevant regulatory requirements forms part of your role, and the demonstration of behaviours as set out in the Conduct Risk Policy, as they relate to your role, is core to LSM's commitment to our Liberty Values, placing customers at the centre of our business and behaving with integrity. LSM expects you to understand your responsibilities relating to all regulatory and internal requirements, and to proactively demonstrate compliance with these requirements and behaviours at all times. These requirements include the Senior Managers and Certification Regime Conduct Rules ,Solvency II, fair treatment of customers, Financial Crime, Data Protection, Conflicts of Interest, and Whistleblowing Skills and Experience: Proven ability to supervise, mentor and motivate a team and provide ongoing guidance and training. Leadership skills and ability to advocate, influence and build relationships with key stakeholders and ensuring mutually beneficial outcomes. Ability to adapt to change Advanced understanding of Underwriting systems. IRIS/GENIUS beneficial. Significant relevant experience in the Insurance industry (Lloyd's/Company) Ability to demonstrate process improvements Excellent written and verbal communication skills Intermediate Microsoft Excel, Word, and PowerPoint skills About Liberty Specialty Markets (LSM) Liberty Specialty Markets is part of Global Risk Solutions and the broader Liberty Mutual Insurance Group, which is a leading global insurer. We offer a breadth of world class insurance and reinsurance services to brokers and insureds in all major markets. Our people are key to our success. That is why "Put People First" is one of the five Liberty values which unite us as a global organisation. We bring this to life for our colleagues through: Offering a vibrant and inclusive environment and committing to their career development. Promoting diversity, equity and inclusion (DEI). OurInclusion Matters frameworkand employee led networks strengthen the diversity of our workforce and our inclusive environment. Reinforcing that collaborating together to share our unique perspectives help us make better decisions, deliver innovative solutions and pursue our ambitious goals. A supportive culture, which includes promoting a healthy work life balance and working flexibly. For more information, please follow the links below:
Mar 15, 2026
Full time
Country: United Kingdom of Great Britain and Northern Ireland Creation Date: 25-Feb-2026 Employment Type: Permanent Employment Type: Full time Ref #: Description & Requirements Role Title: Operations Manager Department: Operations Team: Business Support Location: London Type: Permanent About the Role: The Operations Manager sits within Business Support, with the primary objective of managing a team of Underwriting Assistants and all of the associated responsibilities across all London Specialty. The role holder will be expected to work closely with functions across LSM, specifically Credit Control, and will have proven record of managing demands of both Underwriting and Operations functions. About the Department & Team: Operations sits within the business support division. Supporting the underwriting teams and wider Integrated Business Unit (IBU) in general administration, reporting, operational process advice and guidance and other ad-hoc requirements forms an important part of the role the team plays within the business. A s a team we ensure our offshore colleagues are provided all relevant information required to complete assigned operational tasks. Key Responsibilities: Team Management Managing a team of direct reports effectively by setting appropriate goals, providing regular coaching and feedback, identifying development gaps, mentoring and leading by example whilst ensuring adequate communication across the team. Monitor and manage the day to day workload of individuals ensuring priorities are met. Ensure the team are meeting agreed SLAs & KPIs for Onshore and Offshore tasks Operational Management Accountable for smooth running of the transactional UW process through both direct (onshore) and indirect (offshore, Underwriting) management of relevant teams and tasks Generating and analysing system based management reports to monitor performance against SLA's for both onshore and offshore Operations teams Development of efficient & effective end to end processes and operating models, working closely with the Operational and Technical Excellence Team Identify opportunities to reduce to data quality issues by analysing DQ Pro / MI reporting. Offer solution to prevent DQ issues recurring. Working with underwriting to ensure compliance with all legal, statutory, reporting and corporate affairs requirements on a timely basis. Preparing and representing Operations at Quarterly Business Review and other internal meetings. Coordinating any internal or external audit requirements and manage all subsequent team actions. Work with Underwriting and Operations to ensure aged debt and unallocated cash are managed appropriately. Collaborating with other regions to ensure a consistent and efficient approach for Global Products . Change and Continuous Improvement Work with Operational & Technical Excellence to identify and optimise processes to improve data quality. Ensure operational improvements are rolled out and monitored across the team. Identify and support the movement of tasks from UW to Operations and from Onshore to Offshore Operations Business Partnering Acting as the primary interface between the business units and other LSM support departments - Offshore teams, IT, Finance, RI, Reporting & Analytics/MI, Claims, Actuarial. Become a point of contact for key clients, brokers and internal stakeholders in respect of operational matters. Ensure operations capabilities align with business strategy and target outcomes. Adherence to all relevant regulatory requirements forms part of your role, and the demonstration of behaviours as set out in the Conduct Risk Policy, as they relate to your role, is core to LSM's commitment to our Liberty Values, placing customers at the centre of our business and behaving with integrity. LSM expects you to understand your responsibilities relating to all regulatory and internal requirements, and to proactively demonstrate compliance with these requirements and behaviours at all times. These requirements include the Senior Managers and Certification Regime Conduct Rules ,Solvency II, fair treatment of customers, Financial Crime, Data Protection, Conflicts of Interest, and Whistleblowing Skills and Experience: Proven ability to supervise, mentor and motivate a team and provide ongoing guidance and training. Leadership skills and ability to advocate, influence and build relationships with key stakeholders and ensuring mutually beneficial outcomes. Ability to adapt to change Advanced understanding of Underwriting systems. IRIS/GENIUS beneficial. Significant relevant experience in the Insurance industry (Lloyd's/Company) Ability to demonstrate process improvements Excellent written and verbal communication skills Intermediate Microsoft Excel, Word, and PowerPoint skills About Liberty Specialty Markets (LSM) Liberty Specialty Markets is part of Global Risk Solutions and the broader Liberty Mutual Insurance Group, which is a leading global insurer. We offer a breadth of world class insurance and reinsurance services to brokers and insureds in all major markets. Our people are key to our success. That is why "Put People First" is one of the five Liberty values which unite us as a global organisation. We bring this to life for our colleagues through: Offering a vibrant and inclusive environment and committing to their career development. Promoting diversity, equity and inclusion (DEI). OurInclusion Matters frameworkand employee led networks strengthen the diversity of our workforce and our inclusive environment. Reinforcing that collaborating together to share our unique perspectives help us make better decisions, deliver innovative solutions and pursue our ambitious goals. A supportive culture, which includes promoting a healthy work life balance and working flexibly. For more information, please follow the links below:
Role Summary As Finbourne continues to scale, we are creating a dedicated Customer Success function to complement our existing onboarding, implementation, and customer support teams. This role will play a key part in ensuring customers achieve long term value from the Finbourne platform and grow with us over time. We are hiring a Customer Success Manager to help establish and shape Finbourne's Customer Success capability. This is a new role and an opportunity to influence how Finbourne partners with customers beyond go live, ensuring successful adoption, value realisation, and long term retention. You will act as a trusted advisor to customers, owning the post implementation relationship and working closely with Product, Implementation, and Support teams to deliver an excellent end to end customer experience. Key Responsibilities Customer Relationship & Value Management Own the ongoing relationship with a portfolio of customers post implementation Develop a deep understanding of each customer's business objectives, use cases, and success criteria Drive platform adoption and ensure customers are realising measurable value from Finbourne Act as a strategic partner, helping customers align Finbourne's capabilities to their evolving needs Adoption, Health & Retention Define and monitor customer health metrics, adoption indicators, and risk signals Proactively identify and address risks to customer satisfaction, renewal, or expansion Lead regular customer check ins, reviews, and success planning sessions Own renewals and identify value led expansion opportunities and signals through usage patterns, operational pain points and business outcome Cross Functional Collaboration Work closely with Implementation and Delivery Managers to ensure a smooth transition to BAU Partner with Customer Support to resolve issues efficiently and communicate trends back to the business Provide structured feedback to Product and Engineering based on customer insights and usage patterns Align with Sales on customer expectations, success outcomes, and growth opportunities Building the Customer Success Function Help define Customer Success processes, playbooks, and best practices Contribute to the development of success metrics, reporting, and tooling Act as a voice of the customer internally, helping shape Finbourne's customer centric culture Support the evolution of the function as Finbourne scales Skills and Experience Experience Experience in Customer Success, Account Management, Consulting, or similar client facing roles Background in B2B SaaS, fintech, financial services, or complex enterprise software environments Experience managing long term customer relationships and driving adoption post go live Comfortable working in a fast growing, evolving organisation where processes are still being defined Skills Strong stakeholder management skills, including engagement with senior and technical client contacts Ability to translate complex products into clear value for customers Structured, proactive, and outcome oriented approach to customer management Excellent communication and problem solving skills Collaborative mindset with the confidence to challenge constructively Interest in building and shaping new functions, not just operating within existing ones Just some of our benefits Competitive salary plus performance based bonus. Health & Wellbeing: A competitive health insurance policy that disregards previous medical history. This also includes dental, optical, mental health support and comprehensive cancer cover. Cycle to work scheme and Gym discounts: Buy a bike and cycling accessories out of your pre tax salary and spread the cost over 12 months, as well huge discounts off Hussle, KOBOX and Nuffield Health gyms. Hybrid: We have a mature attitude towards hybrid working. Whether you're a night owl, morning person, parent, carer or simply need flexibility to work a different pattern to the norm, we're committed to helping you be productive and work in a way that is best for you. Professional learning and development: External training and accreditations are supported, as well internal training and development programs. Maternity, paternity and adoption leave: Paid maternity, paternity and adoption leave, which includes 13 weeks full pay for maternity and adoption leave and 6 weeks full pay for paternity leave Holiday: 25 days holiday plus bank holidays About FINBOURNE We are a young, dynamic financial technology company aiming to re engineer the world of investing to make it clearer, faster and more cost effective for everyone. At FINBOURNE, we offer a hugely supportive environment to build a career, with continuous learning and development opportunities. We have a collaborative culture of testing and exploring problems together to find the best evidence based solutions. We respect your independent thought, your intellectual curiosity and your opinion. Our solution is open, API first and developer friendly - a true first for the asset management industry. You can see what our team is busy building on Github. For more information about us please visit our website.
Mar 15, 2026
Full time
Role Summary As Finbourne continues to scale, we are creating a dedicated Customer Success function to complement our existing onboarding, implementation, and customer support teams. This role will play a key part in ensuring customers achieve long term value from the Finbourne platform and grow with us over time. We are hiring a Customer Success Manager to help establish and shape Finbourne's Customer Success capability. This is a new role and an opportunity to influence how Finbourne partners with customers beyond go live, ensuring successful adoption, value realisation, and long term retention. You will act as a trusted advisor to customers, owning the post implementation relationship and working closely with Product, Implementation, and Support teams to deliver an excellent end to end customer experience. Key Responsibilities Customer Relationship & Value Management Own the ongoing relationship with a portfolio of customers post implementation Develop a deep understanding of each customer's business objectives, use cases, and success criteria Drive platform adoption and ensure customers are realising measurable value from Finbourne Act as a strategic partner, helping customers align Finbourne's capabilities to their evolving needs Adoption, Health & Retention Define and monitor customer health metrics, adoption indicators, and risk signals Proactively identify and address risks to customer satisfaction, renewal, or expansion Lead regular customer check ins, reviews, and success planning sessions Own renewals and identify value led expansion opportunities and signals through usage patterns, operational pain points and business outcome Cross Functional Collaboration Work closely with Implementation and Delivery Managers to ensure a smooth transition to BAU Partner with Customer Support to resolve issues efficiently and communicate trends back to the business Provide structured feedback to Product and Engineering based on customer insights and usage patterns Align with Sales on customer expectations, success outcomes, and growth opportunities Building the Customer Success Function Help define Customer Success processes, playbooks, and best practices Contribute to the development of success metrics, reporting, and tooling Act as a voice of the customer internally, helping shape Finbourne's customer centric culture Support the evolution of the function as Finbourne scales Skills and Experience Experience Experience in Customer Success, Account Management, Consulting, or similar client facing roles Background in B2B SaaS, fintech, financial services, or complex enterprise software environments Experience managing long term customer relationships and driving adoption post go live Comfortable working in a fast growing, evolving organisation where processes are still being defined Skills Strong stakeholder management skills, including engagement with senior and technical client contacts Ability to translate complex products into clear value for customers Structured, proactive, and outcome oriented approach to customer management Excellent communication and problem solving skills Collaborative mindset with the confidence to challenge constructively Interest in building and shaping new functions, not just operating within existing ones Just some of our benefits Competitive salary plus performance based bonus. Health & Wellbeing: A competitive health insurance policy that disregards previous medical history. This also includes dental, optical, mental health support and comprehensive cancer cover. Cycle to work scheme and Gym discounts: Buy a bike and cycling accessories out of your pre tax salary and spread the cost over 12 months, as well huge discounts off Hussle, KOBOX and Nuffield Health gyms. Hybrid: We have a mature attitude towards hybrid working. Whether you're a night owl, morning person, parent, carer or simply need flexibility to work a different pattern to the norm, we're committed to helping you be productive and work in a way that is best for you. Professional learning and development: External training and accreditations are supported, as well internal training and development programs. Maternity, paternity and adoption leave: Paid maternity, paternity and adoption leave, which includes 13 weeks full pay for maternity and adoption leave and 6 weeks full pay for paternity leave Holiday: 25 days holiday plus bank holidays About FINBOURNE We are a young, dynamic financial technology company aiming to re engineer the world of investing to make it clearer, faster and more cost effective for everyone. At FINBOURNE, we offer a hugely supportive environment to build a career, with continuous learning and development opportunities. We have a collaborative culture of testing and exploring problems together to find the best evidence based solutions. We respect your independent thought, your intellectual curiosity and your opinion. Our solution is open, API first and developer friendly - a true first for the asset management industry. You can see what our team is busy building on Github. For more information about us please visit our website.
Environmental Advisor Leeds, Wakefield, Washington, Scotland, Hybrid Permanent - Full Time Competitive (DOE) + Car/ Car Allowance & Flexible Benefits Summary : This is an exciting new role here at Freedom with a focus on the hot topic of Sustainability! You will be reporting into the Environment & Sustainability Manager, within the SHEQ department, this role will support the business by complying with environmental regulations, working across our projects and operations to audit, report and ensure compliance; coordinating aspects of pollution control, waste management, energy efficiency, environmental and identifying sustainability opportunities; working with environmental data to report internally and externally; and maintaining our ISO 14001 accredited environmental management system. Some of the key deliverables in this role will include: Contribute to the maintenance of our ISO 14001 accredited environmental management system, including coordinating and maintaining aspects and impacts registers, environmental management plans, site waste management plans and procedures, and supporting onsite environmental documentation. Gather, cleanse, analyse and report environmental data to produce reports and data to meet the needs of both the business and clients in line with target dates. Audit, monitor, ensure compliance and support initiatives on sites and projects- relating to waste and circular economy, pollution control, carbon and energy efficiency, biodiversity. Ensure compliance with environmental legislation and keep up to date with relevant UK, EU and international regulations and legislation. Provide in-house subject matter expertise and environmental support to project teams. Support the Environment & Sustainability Manager with environmental investigations. Identify opportunities for reducing energy consumption and waste across projects and operations. Update and implement appropriate training to staff on environmental awareness, best practice, regulatory changes and emerging environmental issues and mitigation. Carry out impact assessments to identify, assess and reduce environmental risks and financial costs. Liaise with clients and stakeholders, both internal and external, to ensure environmental expectations and requirements are met across projects. Support the Land Management and Ecology teams to ensure projects adhere to biodiversity protection measures. Work in partnership with Procurement teams to assess and advise on the sustainability credentials of suppliers and materials. Research and promote innovative solutions to support our Net Positive Strategy commitments and operational environmental targets. Does this sound like a role you have envisaged yourself in? What we're looking for: Experience in environmental management and ISO 14001 (up to 5 years): Proven experience managing and auditing environmental performance, for example, within engineering, construction, or facilities management sectors. Knowledge of environmental legislation: Familiarity with UK and EU environmental regulations. Data analysis, report writing and presentation skills: Strong ability to analyse data, prepare reports and communicate environmental progress to senior leadership and clients with attention to detail maintaining high standards. Problem-solving and analytical skills: Ability to identify environmental risks and propose practical solutions that align with business goals and improve environmental performance. Excellent communication/interpersonal skills with stakeholders of all levels and the ability to work both independently and as part of a team. Qualifications: Full UK Driving license. Environmental degree or equivalent experience: Relevant academic qualification or professional certifications related to environmental management. Why Join Us? At Freedom, we believe in attracting and retaining the best talent by offering great benefits and career progression opportunities, including: Pension with up to 8% employer contribution Car Allowance Private Medical Insurance Personal Wellbeing and Volunteer Days Salary Sacrifice Car Scheme (Hybrid/Electric Vehicle) Flexible benefits (e.g., Dental Insurance, Gym Memberships, Tax-Free Bikes) Ongoing Training & Development Programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Mar 15, 2026
Full time
Environmental Advisor Leeds, Wakefield, Washington, Scotland, Hybrid Permanent - Full Time Competitive (DOE) + Car/ Car Allowance & Flexible Benefits Summary : This is an exciting new role here at Freedom with a focus on the hot topic of Sustainability! You will be reporting into the Environment & Sustainability Manager, within the SHEQ department, this role will support the business by complying with environmental regulations, working across our projects and operations to audit, report and ensure compliance; coordinating aspects of pollution control, waste management, energy efficiency, environmental and identifying sustainability opportunities; working with environmental data to report internally and externally; and maintaining our ISO 14001 accredited environmental management system. Some of the key deliverables in this role will include: Contribute to the maintenance of our ISO 14001 accredited environmental management system, including coordinating and maintaining aspects and impacts registers, environmental management plans, site waste management plans and procedures, and supporting onsite environmental documentation. Gather, cleanse, analyse and report environmental data to produce reports and data to meet the needs of both the business and clients in line with target dates. Audit, monitor, ensure compliance and support initiatives on sites and projects- relating to waste and circular economy, pollution control, carbon and energy efficiency, biodiversity. Ensure compliance with environmental legislation and keep up to date with relevant UK, EU and international regulations and legislation. Provide in-house subject matter expertise and environmental support to project teams. Support the Environment & Sustainability Manager with environmental investigations. Identify opportunities for reducing energy consumption and waste across projects and operations. Update and implement appropriate training to staff on environmental awareness, best practice, regulatory changes and emerging environmental issues and mitigation. Carry out impact assessments to identify, assess and reduce environmental risks and financial costs. Liaise with clients and stakeholders, both internal and external, to ensure environmental expectations and requirements are met across projects. Support the Land Management and Ecology teams to ensure projects adhere to biodiversity protection measures. Work in partnership with Procurement teams to assess and advise on the sustainability credentials of suppliers and materials. Research and promote innovative solutions to support our Net Positive Strategy commitments and operational environmental targets. Does this sound like a role you have envisaged yourself in? What we're looking for: Experience in environmental management and ISO 14001 (up to 5 years): Proven experience managing and auditing environmental performance, for example, within engineering, construction, or facilities management sectors. Knowledge of environmental legislation: Familiarity with UK and EU environmental regulations. Data analysis, report writing and presentation skills: Strong ability to analyse data, prepare reports and communicate environmental progress to senior leadership and clients with attention to detail maintaining high standards. Problem-solving and analytical skills: Ability to identify environmental risks and propose practical solutions that align with business goals and improve environmental performance. Excellent communication/interpersonal skills with stakeholders of all levels and the ability to work both independently and as part of a team. Qualifications: Full UK Driving license. Environmental degree or equivalent experience: Relevant academic qualification or professional certifications related to environmental management. Why Join Us? At Freedom, we believe in attracting and retaining the best talent by offering great benefits and career progression opportunities, including: Pension with up to 8% employer contribution Car Allowance Private Medical Insurance Personal Wellbeing and Volunteer Days Salary Sacrifice Car Scheme (Hybrid/Electric Vehicle) Flexible benefits (e.g., Dental Insurance, Gym Memberships, Tax-Free Bikes) Ongoing Training & Development Programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
