Job Title: SHE Advisor Location: Govan, Onsite - 5 days a week Mon- Thurs 07.30 -16.00 Fri - 07.30-12.30 We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Up to £42,000 dependent on skills and experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: As a SHE Advisor for Naval Ships, you will lead the hands on delivery of Safety, Health and Environmental practices across complex shipbuilding and support programmes. Working closely with diverse project teams, contractors and operational staff, you will implement SHE plans, provide assurance and act as a trusted, inclusive advisor. You will offer visible, leadership throughout the build, helping ensure all activities are carried out safely and responsibly. Your work directly protects people, assets and programme milestones, enabling Naval Ship projects to be delivered safely, compliantly and efficiently. Core duties: Ensure you provide clear, competent and inclusive SHE advice to leaders to support effective risk management This role will require you to contribute to innovative SHE improvement programmes that strengthen risk controls and drive positive change You will deliver assurance activities that confirm compliance with legal requirements and SHE Management Systems Work collaboratively with project teams and contractors to embed safe, sustainable working practices Essential Skills: Hold a QCF/NQF Level 3 or higher SHE qualification, such as NEBOSH General or an equivalent accredited certification Demonstrate considerable influencing skills to help operationalise, integrate and deliver processes, projects and organisational change Use clear, inclusive communication and collaboration to embed effective SHE practices across diverse teams and environments SHE Operational Delivery: As SHE Advisor for the Naval Ships SHE Operational Delivery Team, you'll play a key role in the delivery of Safety, Health and Environmental standards across complex shipbuilding programmes-driving SHE plans, managing risk and providing visible leadership through build, integration, test and trials. The role protects people, assets and programme milestones, ensuring safe and compliant delivery. You'll join a skilled, collaborative SHE community supporting some of the UK's most critical naval projects alongside engineers and project teams. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 5th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
May 03, 2026
Full time
Job Title: SHE Advisor Location: Govan, Onsite - 5 days a week Mon- Thurs 07.30 -16.00 Fri - 07.30-12.30 We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Up to £42,000 dependent on skills and experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: As a SHE Advisor for Naval Ships, you will lead the hands on delivery of Safety, Health and Environmental practices across complex shipbuilding and support programmes. Working closely with diverse project teams, contractors and operational staff, you will implement SHE plans, provide assurance and act as a trusted, inclusive advisor. You will offer visible, leadership throughout the build, helping ensure all activities are carried out safely and responsibly. Your work directly protects people, assets and programme milestones, enabling Naval Ship projects to be delivered safely, compliantly and efficiently. Core duties: Ensure you provide clear, competent and inclusive SHE advice to leaders to support effective risk management This role will require you to contribute to innovative SHE improvement programmes that strengthen risk controls and drive positive change You will deliver assurance activities that confirm compliance with legal requirements and SHE Management Systems Work collaboratively with project teams and contractors to embed safe, sustainable working practices Essential Skills: Hold a QCF/NQF Level 3 or higher SHE qualification, such as NEBOSH General or an equivalent accredited certification Demonstrate considerable influencing skills to help operationalise, integrate and deliver processes, projects and organisational change Use clear, inclusive communication and collaboration to embed effective SHE practices across diverse teams and environments SHE Operational Delivery: As SHE Advisor for the Naval Ships SHE Operational Delivery Team, you'll play a key role in the delivery of Safety, Health and Environmental standards across complex shipbuilding programmes-driving SHE plans, managing risk and providing visible leadership through build, integration, test and trials. The role protects people, assets and programme milestones, ensuring safe and compliant delivery. You'll join a skilled, collaborative SHE community supporting some of the UK's most critical naval projects alongside engineers and project teams. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 5th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Technical Skills - Solution Area: Security Level of Technical Knowledge: Senior Description of Role Key technical resource for the customer. Focused on delivering proactive services such as education workshops, assessments and providing expert guidance. Join a highly motivated team of leading industry experts. Gain early access to emerging technologies ahead of industry peers and acquire insights on leveraging them effectively. Visit customers to train them and share industry and development expertise (travel may be expected for onsite deliveries). Be part of a thriving developer community that's constantly looking for ways to improve our customers' experience, software development goals and use of technology. Build strong customer relationships and ensure deliveries align with customer projects and milestones. Gain access to expertise and support from Microsoft's consulting practice and product groups. Continually learn and grow professionally. Analyse problems. Maintain, extend accreditations and certifications, assist in developing best practices for key technologies and products to support technical team readiness. Exhibit excellent communication abilities and consistently cultivate strategic, long-term relationships with customers to earn their trust. Required Skills & Capabilities Microsoft Purview Audit Microsoft Purview Communication Compliance Microsoft Purview Compliance Manager Microsoft Purview eDiscovery Microsoft Purview Information Protection Microsoft Purview Data Loss Prevention Microsoft Purview Data Governance Microsoft Purview for M365 Microsoft Purview Insider Risk Management Microsoft Purview Information Governance Microsoft Purview Data Security Posture Management Technical Experience Deep understanding of Microsoft Purview (E3/E5), including deployment, integration, and advanced configuration. Experience with Microsoft Purview's advanced capabilities. Track record of supporting customer digital transformation through proactive services, workshops, and technical assessments. Role Requirements Fluent English oral and written communication. Strong technical writing, presentation and training skills. Security Clearance.
May 03, 2026
Full time
Technical Skills - Solution Area: Security Level of Technical Knowledge: Senior Description of Role Key technical resource for the customer. Focused on delivering proactive services such as education workshops, assessments and providing expert guidance. Join a highly motivated team of leading industry experts. Gain early access to emerging technologies ahead of industry peers and acquire insights on leveraging them effectively. Visit customers to train them and share industry and development expertise (travel may be expected for onsite deliveries). Be part of a thriving developer community that's constantly looking for ways to improve our customers' experience, software development goals and use of technology. Build strong customer relationships and ensure deliveries align with customer projects and milestones. Gain access to expertise and support from Microsoft's consulting practice and product groups. Continually learn and grow professionally. Analyse problems. Maintain, extend accreditations and certifications, assist in developing best practices for key technologies and products to support technical team readiness. Exhibit excellent communication abilities and consistently cultivate strategic, long-term relationships with customers to earn their trust. Required Skills & Capabilities Microsoft Purview Audit Microsoft Purview Communication Compliance Microsoft Purview Compliance Manager Microsoft Purview eDiscovery Microsoft Purview Information Protection Microsoft Purview Data Loss Prevention Microsoft Purview Data Governance Microsoft Purview for M365 Microsoft Purview Insider Risk Management Microsoft Purview Information Governance Microsoft Purview Data Security Posture Management Technical Experience Deep understanding of Microsoft Purview (E3/E5), including deployment, integration, and advanced configuration. Experience with Microsoft Purview's advanced capabilities. Track record of supporting customer digital transformation through proactive services, workshops, and technical assessments. Role Requirements Fluent English oral and written communication. Strong technical writing, presentation and training skills. Security Clearance.
Job Title: SHE Advisor Location: Govan, Onsite - 5 days a week Mon- Thurs 07.30 -16.00 Fri - 07.30-12.30 We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Up to £42,000 dependent on skills and experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: As a SHE Advisor for Naval Ships, you will lead the hands on delivery of Safety, Health and Environmental practices across complex shipbuilding and support programmes. Working closely with diverse project teams, contractors and operational staff, you will implement SHE plans, provide assurance and act as a trusted, inclusive advisor. You will offer visible, leadership throughout the build, helping ensure all activities are carried out safely and responsibly. Your work directly protects people, assets and programme milestones, enabling Naval Ship projects to be delivered safely, compliantly and efficiently. Core duties: Ensure you provide clear, competent and inclusive SHE advice to leaders to support effective risk management This role will require you to contribute to innovative SHE improvement programmes that strengthen risk controls and drive positive change You will deliver assurance activities that confirm compliance with legal requirements and SHE Management Systems Work collaboratively with project teams and contractors to embed safe, sustainable working practices Essential Skills: Hold a QCF/NQF Level 3 or higher SHE qualification, such as NEBOSH General or an equivalent accredited certification Demonstrate considerable influencing skills to help operationalise, integrate and deliver processes, projects and organisational change Use clear, inclusive communication and collaboration to embed effective SHE practices across diverse teams and environments SHE Operational Delivery: As SHE Advisor for the Naval Ships SHE Operational Delivery Team, you'll play a key role in the delivery of Safety, Health and Environmental standards across complex shipbuilding programmes-driving SHE plans, managing risk and providing visible leadership through build, integration, test and trials. The role protects people, assets and programme milestones, ensuring safe and compliant delivery. You'll join a skilled, collaborative SHE community supporting some of the UK's most critical naval projects alongside engineers and project teams. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 5th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
May 03, 2026
Full time
Job Title: SHE Advisor Location: Govan, Onsite - 5 days a week Mon- Thurs 07.30 -16.00 Fri - 07.30-12.30 We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Up to £42,000 dependent on skills and experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: As a SHE Advisor for Naval Ships, you will lead the hands on delivery of Safety, Health and Environmental practices across complex shipbuilding and support programmes. Working closely with diverse project teams, contractors and operational staff, you will implement SHE plans, provide assurance and act as a trusted, inclusive advisor. You will offer visible, leadership throughout the build, helping ensure all activities are carried out safely and responsibly. Your work directly protects people, assets and programme milestones, enabling Naval Ship projects to be delivered safely, compliantly and efficiently. Core duties: Ensure you provide clear, competent and inclusive SHE advice to leaders to support effective risk management This role will require you to contribute to innovative SHE improvement programmes that strengthen risk controls and drive positive change You will deliver assurance activities that confirm compliance with legal requirements and SHE Management Systems Work collaboratively with project teams and contractors to embed safe, sustainable working practices Essential Skills: Hold a QCF/NQF Level 3 or higher SHE qualification, such as NEBOSH General or an equivalent accredited certification Demonstrate considerable influencing skills to help operationalise, integrate and deliver processes, projects and organisational change Use clear, inclusive communication and collaboration to embed effective SHE practices across diverse teams and environments SHE Operational Delivery: As SHE Advisor for the Naval Ships SHE Operational Delivery Team, you'll play a key role in the delivery of Safety, Health and Environmental standards across complex shipbuilding programmes-driving SHE plans, managing risk and providing visible leadership through build, integration, test and trials. The role protects people, assets and programme milestones, ensuring safe and compliant delivery. You'll join a skilled, collaborative SHE community supporting some of the UK's most critical naval projects alongside engineers and project teams. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 5th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Are you seeking an opportunity to make an immediate impact in a rewarding environment? We're seeking clinicians to join our friendly multidisciplinary team and contribute to vital Autism Assessments on a contract basis . Job Title: ADHD Assessor Location: London Day rate: £45,000 - £65,000 DOE Hours: To be agreed - Variable hours and flexible working available Contract: Permanent About Momenta Connect Momenta Connect is a renowned multidisciplinary hub, with a 15-year legacy of delivering exceptional care to children, young people, and families, both across the UK & internationally. Our success is built on a foundation of growth, collaboration, diversity, and care, which underpins every aspect of our therapeutic and assessment services. We work in close partnership with families, schools and Local Authorities, developing tailored packages of support that create meaningful, lasting outcomes. As part of the Outcomes First Group, a recognised leader in exceptional education, our partnership helps young people overcome educational barriers, engage with their learning, and embrace their unique strengths to find their path. With Momenta Connect entering a significant phase of growth, now is an exciting time for new employees to join and develop professionally. For more information about the Momenta Connect, please visit our website: Momenta Connect About the role We are inviting applications for the position of ADHD Assessor. This role involves providing high-quality diagnostic assessment services for a diverse client group of children and young people aged 6-18 years. Clients are sourced through various channels, including GP "right to choose" referrals, NHS and national service contracts, school commissions, and private clients. The main duties include conducting thorough, evidence-based diagnostic assessments using tools like the Young DIVA and other clinically valid procedures to make diagnoses based on formal criteria such as the DSM-5 and ICD-11, while remaining sensitive to individual differences, such as gender presentation. A key responsibility is working collaboratively with children, young people, and their families throughout the process to produce high-quality, formal clinical reports that outline a neurodevelopmental strength and needs profile, provide a clear diagnosis, and offer individual recommendations for meeting identified needs. The successful candidate will work closely with clinical colleagues, participate in multi-disciplinary discussions to reach agreement on diagnostic outcomes, maintain accurate and up-to-date client records, attend relevant clinical practice meetings, and support the triaging of new referrals to ensure appropriate onward action and risk identification. Essential Criteria: Active HCPC, NMC, or GMC (or relevant professional body) registration. CPD-accredited training in ADHD and experience in the delivery of ADHD assessments. Proficiency in the use of DSM-5 and other diagnostic tools relevant to ADHD and Autism (Autism not essential). Experience conducting neurodevelopmental assessments, with a focus on ADHD and Autism (Autism not essential). Strong verbal and written communication skills, including the ability to prepare comprehensive reports using neuro-affirming language, formatting and clear communication that is accessible to the client. Experience in reviewing and triaging clinical information to make decisions. about allocation for assessment in terms of assessment components and professionals required. Whilst not essential, familiarity with conducting online assessments, as well as face-to-face, would be an advantage. For more information about this role please refer to the Job Description. At Momenta Connect, we are committed to the safeguarding and promoting the welfare of people. All successful applicants will be subject to a fully enhanced DBS. Job ref: 301984
May 03, 2026
Full time
Are you seeking an opportunity to make an immediate impact in a rewarding environment? We're seeking clinicians to join our friendly multidisciplinary team and contribute to vital Autism Assessments on a contract basis . Job Title: ADHD Assessor Location: London Day rate: £45,000 - £65,000 DOE Hours: To be agreed - Variable hours and flexible working available Contract: Permanent About Momenta Connect Momenta Connect is a renowned multidisciplinary hub, with a 15-year legacy of delivering exceptional care to children, young people, and families, both across the UK & internationally. Our success is built on a foundation of growth, collaboration, diversity, and care, which underpins every aspect of our therapeutic and assessment services. We work in close partnership with families, schools and Local Authorities, developing tailored packages of support that create meaningful, lasting outcomes. As part of the Outcomes First Group, a recognised leader in exceptional education, our partnership helps young people overcome educational barriers, engage with their learning, and embrace their unique strengths to find their path. With Momenta Connect entering a significant phase of growth, now is an exciting time for new employees to join and develop professionally. For more information about the Momenta Connect, please visit our website: Momenta Connect About the role We are inviting applications for the position of ADHD Assessor. This role involves providing high-quality diagnostic assessment services for a diverse client group of children and young people aged 6-18 years. Clients are sourced through various channels, including GP "right to choose" referrals, NHS and national service contracts, school commissions, and private clients. The main duties include conducting thorough, evidence-based diagnostic assessments using tools like the Young DIVA and other clinically valid procedures to make diagnoses based on formal criteria such as the DSM-5 and ICD-11, while remaining sensitive to individual differences, such as gender presentation. A key responsibility is working collaboratively with children, young people, and their families throughout the process to produce high-quality, formal clinical reports that outline a neurodevelopmental strength and needs profile, provide a clear diagnosis, and offer individual recommendations for meeting identified needs. The successful candidate will work closely with clinical colleagues, participate in multi-disciplinary discussions to reach agreement on diagnostic outcomes, maintain accurate and up-to-date client records, attend relevant clinical practice meetings, and support the triaging of new referrals to ensure appropriate onward action and risk identification. Essential Criteria: Active HCPC, NMC, or GMC (or relevant professional body) registration. CPD-accredited training in ADHD and experience in the delivery of ADHD assessments. Proficiency in the use of DSM-5 and other diagnostic tools relevant to ADHD and Autism (Autism not essential). Experience conducting neurodevelopmental assessments, with a focus on ADHD and Autism (Autism not essential). Strong verbal and written communication skills, including the ability to prepare comprehensive reports using neuro-affirming language, formatting and clear communication that is accessible to the client. Experience in reviewing and triaging clinical information to make decisions. about allocation for assessment in terms of assessment components and professionals required. Whilst not essential, familiarity with conducting online assessments, as well as face-to-face, would be an advantage. For more information about this role please refer to the Job Description. At Momenta Connect, we are committed to the safeguarding and promoting the welfare of people. All successful applicants will be subject to a fully enhanced DBS. Job ref: 301984
Job Title: Risk and Compliance Manager Company : IWCF Operations Ltd Location : Montrose, UK (Hybrid- home and office) Job Type : Full-time (35 hours) Salary : Competitive About IWCF: International Well Control Forum (IWCF) is a purpose-led independent body with over 30 years' experience in well control safety training, accreditation and certification. IWCF is focused on reducing global well incidents and creating a safer environment. With a network of members and accredited training centres worldwide we believe that a well-trained workforce is essential for the prevention of well control incidents to protect life, assets and the natural environment. We are proud to be an equal opportunities employer, valuing diversity and fostering an inclusive and accessible workplace for all employees. Our Board of Trustees, comprised of elected members from regional branches, sets IWCF's strategic direction. Trustees work collaboratively with the CEO to implement policies and oversee day-to-day operations. Our Mission, Vision and Values: Our Mission: Define, deliver, and maintain the highest possible standards in well control training, accreditation, and certification. Provide competency assurance and continuous development globally. Our Vision: No risk to life, assets, or the natural environment through well control incidents. Core Values: We take pride in upholding these core values: Care : We are deeply committed to safeguarding people and the environment. Integrity : We operate transparently, ethically, and with accountability. Courage : We embrace challenges and foster innovation. Innovation : We continually improve through creative and forward-thinking solutions. Why Join Our Team? At IWCF, we believe that our people are our most valuable asset. Joining our team means being part of an organisation that is making a global impact on well control safety. Here's why you should consider working with us: Purpose-Driven Work : Be part of a mission to make the oil and gas industry safer and more sustainable. Collaborative Environment : Work alongside passionate professionals who value innovation and teamwork. Career Development : Gain exposure to global operations and opportunities to grow professionally. Well-Being Focused : Enjoy comprehensive benefits that prioritise your health, work-life balance, and future security. About the Role: We are seeking a proactive and experienced Risk and Compliance Manager to lead the Compliance and Quality Assurance team. The position is largely independent but part of the IWCF management team. The risk and compliance function is responsible for management of Compliance and Quality Assurance as well as keeping the senior management and board informed of business risks. Main duties and responsibilities : Manage and develop IWCF's compliance program ensuring that IWCF is compliant with all relevant requirements. Perform risk assessments to understand the level, significance and scope of risk in IWCF's risk and compliance procedures, maintain an overall risk register. Management of both internal and external audit systems. Maintain IWCF investigation systems and procedures related to breaches of regulations and statutes. Maintenance and development of a system of safeguards for the prevention of assessment and certification fraud, this includes monitoring developments in fraud technology. Continued development of a risk and compliance framework for the organisation. Ensuring that requirements of ISO 9001/2015 are met and certification maintained. Supporting supplier selection processes and implementation of contracts. Candidate Requirements: We are looking for individuals with: Excellent organisational and management skills. Extensive experience with compliance and risk management, preferably more than 10 years. Excellent verbal and written communication skills. In depth knowledge of ISO9001 requirements and knowledge of ISO17024. Ability to deal with confidential matters with discretion and tact. Extensive working knowledge with risk management tools and procedures. Proficient in the use of Excel, Word, Power Point, Teams etc and the use of databases. Ability to build supportive relationships across the organisation and work effectively in a team. Education at Degree level, though personal qualities are important. Company Benefits: IWCF offers an enhanced benefits package, including: Competitive salary. An extra week's holiday, in addition to the statutory 28 days (including public holidays). An extra day's annual leave for your birthday. Generous employer pension contributions (10%). Income protection insurance (5 years of cover if unable to work due to illness or injury). Death in service insurance (3x annual salary). Private medical insurance. Annual individual gym membership paid by the company. And more Please submit your CV and covering letter including your location and salary expectations, by the closing date. We thank all applicants for their interest, but only those selected for interview will be contacted. ? ? ? ?
May 03, 2026
Full time
Job Title: Risk and Compliance Manager Company : IWCF Operations Ltd Location : Montrose, UK (Hybrid- home and office) Job Type : Full-time (35 hours) Salary : Competitive About IWCF: International Well Control Forum (IWCF) is a purpose-led independent body with over 30 years' experience in well control safety training, accreditation and certification. IWCF is focused on reducing global well incidents and creating a safer environment. With a network of members and accredited training centres worldwide we believe that a well-trained workforce is essential for the prevention of well control incidents to protect life, assets and the natural environment. We are proud to be an equal opportunities employer, valuing diversity and fostering an inclusive and accessible workplace for all employees. Our Board of Trustees, comprised of elected members from regional branches, sets IWCF's strategic direction. Trustees work collaboratively with the CEO to implement policies and oversee day-to-day operations. Our Mission, Vision and Values: Our Mission: Define, deliver, and maintain the highest possible standards in well control training, accreditation, and certification. Provide competency assurance and continuous development globally. Our Vision: No risk to life, assets, or the natural environment through well control incidents. Core Values: We take pride in upholding these core values: Care : We are deeply committed to safeguarding people and the environment. Integrity : We operate transparently, ethically, and with accountability. Courage : We embrace challenges and foster innovation. Innovation : We continually improve through creative and forward-thinking solutions. Why Join Our Team? At IWCF, we believe that our people are our most valuable asset. Joining our team means being part of an organisation that is making a global impact on well control safety. Here's why you should consider working with us: Purpose-Driven Work : Be part of a mission to make the oil and gas industry safer and more sustainable. Collaborative Environment : Work alongside passionate professionals who value innovation and teamwork. Career Development : Gain exposure to global operations and opportunities to grow professionally. Well-Being Focused : Enjoy comprehensive benefits that prioritise your health, work-life balance, and future security. About the Role: We are seeking a proactive and experienced Risk and Compliance Manager to lead the Compliance and Quality Assurance team. The position is largely independent but part of the IWCF management team. The risk and compliance function is responsible for management of Compliance and Quality Assurance as well as keeping the senior management and board informed of business risks. Main duties and responsibilities : Manage and develop IWCF's compliance program ensuring that IWCF is compliant with all relevant requirements. Perform risk assessments to understand the level, significance and scope of risk in IWCF's risk and compliance procedures, maintain an overall risk register. Management of both internal and external audit systems. Maintain IWCF investigation systems and procedures related to breaches of regulations and statutes. Maintenance and development of a system of safeguards for the prevention of assessment and certification fraud, this includes monitoring developments in fraud technology. Continued development of a risk and compliance framework for the organisation. Ensuring that requirements of ISO 9001/2015 are met and certification maintained. Supporting supplier selection processes and implementation of contracts. Candidate Requirements: We are looking for individuals with: Excellent organisational and management skills. Extensive experience with compliance and risk management, preferably more than 10 years. Excellent verbal and written communication skills. In depth knowledge of ISO9001 requirements and knowledge of ISO17024. Ability to deal with confidential matters with discretion and tact. Extensive working knowledge with risk management tools and procedures. Proficient in the use of Excel, Word, Power Point, Teams etc and the use of databases. Ability to build supportive relationships across the organisation and work effectively in a team. Education at Degree level, though personal qualities are important. Company Benefits: IWCF offers an enhanced benefits package, including: Competitive salary. An extra week's holiday, in addition to the statutory 28 days (including public holidays). An extra day's annual leave for your birthday. Generous employer pension contributions (10%). Income protection insurance (5 years of cover if unable to work due to illness or injury). Death in service insurance (3x annual salary). Private medical insurance. Annual individual gym membership paid by the company. And more Please submit your CV and covering letter including your location and salary expectations, by the closing date. We thank all applicants for their interest, but only those selected for interview will be contacted. ? ? ? ?
Job Overview - Aviva Travel Inbound Customer Service Specialist Start Date: 9th June 2025 Salary: £23,448.92 Per Annum - £12.60 per hour Site: Work From Home Shifts: Full Time 35.85 hours working 5/7 days, Monday to Friday 08:00-20:00, Saturday 08:00-18:00, Sunday 10:00-16:00 (Must be FULLY flexible to cover business operating hours) NO PART TIME HOURS AVAILABLE Training: Up to 29 Days ( No holidays or appointments will be authorised during first 6 weeks of employment ) Contract: Permanent Probity : DBS, Credit Check, Sanctions check, CIFAS Check and 2 year employment history ( this is in addition to referencing ) Day to day responsibilities of the Customer Service Representative Customer Service processing Aviva travel customers policies Handling call demand for our banking partner. Dealing with Travel Insurance policies underwritten by Aviva to process medical & trip upgrades for customers Dealing with complex medical queries and screening customers' medical conditions Adhering to mandatory call scripts on all calls Using multiple systems simultaneously Owning and handling FCA regulated complaints through to completion Have direct responsibility handling underwriting risks and will deal with these queries with caution and customer protection at the forefront of your mind Identifying and recording vulnerability, where patience, empathy and support are critical Complying with strict FCA regulations around compliance with a key focus on customer protection Skills needed to be a Customer Service Representative We are looking for the following skills and attributes: Must be proficient in using/navigating PC systems within a fast-paced environment Fantastic verbal/communication skills Comprehensive experience within a customer service environment Have an open mind and positive attitude in response to feedback to help you improve The ability to establish collaborative customer relationships A good attitude and the ability to interact with lots of different people Strong written skills with the ability to show attention to detail Professional and friendly manner A good, consistent typing speed Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence Other Info/Work From Home Requirements Whilst this is a Work From Home opportunity, you must ensure you are free from any caregiving responsibilities during all shift times. For example, you are required to have full childcare arrangements in place It is imperative that you maintain a professional working environment as you would if you were coming to an office It is your responsibility to ensure you have a dedicated workspace free of noise and distraction to comply with your contractual obligations This includes the requirement of your workspace/room to be clear of any mobile phones or other electronic devices whilst you are at your workstation If you have any questions regarding this role see contact details below Tel Number - Email - Benefits of being a Customer Service Representative Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Teleperformance are proud to be working with Aviva, one of the world's most reputable brands. AVIVA is a leading multinational insurance company with over 33 million customers across 16 different countries. In the United Kingdom, Aviva is the largest general insurer and a leading life and pensions provider. They pride themselves on customer experience and have a strong commitment to serve their customers well. Within the role you'll support customers with a range of enquiries regarding their car insurance policy, ensuring answers are always delivered and resolutions found, whilst maintaining the highest level of customer service.
May 03, 2026
Full time
Job Overview - Aviva Travel Inbound Customer Service Specialist Start Date: 9th June 2025 Salary: £23,448.92 Per Annum - £12.60 per hour Site: Work From Home Shifts: Full Time 35.85 hours working 5/7 days, Monday to Friday 08:00-20:00, Saturday 08:00-18:00, Sunday 10:00-16:00 (Must be FULLY flexible to cover business operating hours) NO PART TIME HOURS AVAILABLE Training: Up to 29 Days ( No holidays or appointments will be authorised during first 6 weeks of employment ) Contract: Permanent Probity : DBS, Credit Check, Sanctions check, CIFAS Check and 2 year employment history ( this is in addition to referencing ) Day to day responsibilities of the Customer Service Representative Customer Service processing Aviva travel customers policies Handling call demand for our banking partner. Dealing with Travel Insurance policies underwritten by Aviva to process medical & trip upgrades for customers Dealing with complex medical queries and screening customers' medical conditions Adhering to mandatory call scripts on all calls Using multiple systems simultaneously Owning and handling FCA regulated complaints through to completion Have direct responsibility handling underwriting risks and will deal with these queries with caution and customer protection at the forefront of your mind Identifying and recording vulnerability, where patience, empathy and support are critical Complying with strict FCA regulations around compliance with a key focus on customer protection Skills needed to be a Customer Service Representative We are looking for the following skills and attributes: Must be proficient in using/navigating PC systems within a fast-paced environment Fantastic verbal/communication skills Comprehensive experience within a customer service environment Have an open mind and positive attitude in response to feedback to help you improve The ability to establish collaborative customer relationships A good attitude and the ability to interact with lots of different people Strong written skills with the ability to show attention to detail Professional and friendly manner A good, consistent typing speed Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence Other Info/Work From Home Requirements Whilst this is a Work From Home opportunity, you must ensure you are free from any caregiving responsibilities during all shift times. For example, you are required to have full childcare arrangements in place It is imperative that you maintain a professional working environment as you would if you were coming to an office It is your responsibility to ensure you have a dedicated workspace free of noise and distraction to comply with your contractual obligations This includes the requirement of your workspace/room to be clear of any mobile phones or other electronic devices whilst you are at your workstation If you have any questions regarding this role see contact details below Tel Number - Email - Benefits of being a Customer Service Representative Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Teleperformance are proud to be working with Aviva, one of the world's most reputable brands. AVIVA is a leading multinational insurance company with over 33 million customers across 16 different countries. In the United Kingdom, Aviva is the largest general insurer and a leading life and pensions provider. They pride themselves on customer experience and have a strong commitment to serve their customers well. Within the role you'll support customers with a range of enquiries regarding their car insurance policy, ensuring answers are always delivered and resolutions found, whilst maintaining the highest level of customer service.
Job Title: SHE Advisor Location: Govan, Onsite - 5 days a week Mon- Thurs 07.30 -16.00 Fri - 07.30-12.30 We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Up to £42,000 dependent on skills and experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: As a SHE Advisor for Naval Ships, you will lead the hands on delivery of Safety, Health and Environmental practices across complex shipbuilding and support programmes. Working closely with diverse project teams, contractors and operational staff, you will implement SHE plans, provide assurance and act as a trusted, inclusive advisor. You will offer visible, leadership throughout the build, helping ensure all activities are carried out safely and responsibly. Your work directly protects people, assets and programme milestones, enabling Naval Ship projects to be delivered safely, compliantly and efficiently. Core duties: Ensure you provide clear, competent and inclusive SHE advice to leaders to support effective risk management This role will require you to contribute to innovative SHE improvement programmes that strengthen risk controls and drive positive change You will deliver assurance activities that confirm compliance with legal requirements and SHE Management Systems Work collaboratively with project teams and contractors to embed safe, sustainable working practices Essential Skills: Hold a QCF/NQF Level 3 or higher SHE qualification, such as NEBOSH General or an equivalent accredited certification Demonstrate considerable influencing skills to help operationalise, integrate and deliver processes, projects and organisational change Use clear, inclusive communication and collaboration to embed effective SHE practices across diverse teams and environments SHE Operational Delivery: As SHE Advisor for the Naval Ships SHE Operational Delivery Team, you'll play a key role in the delivery of Safety, Health and Environmental standards across complex shipbuilding programmes-driving SHE plans, managing risk and providing visible leadership through build, integration, test and trials. The role protects people, assets and programme milestones, ensuring safe and compliant delivery. You'll join a skilled, collaborative SHE community supporting some of the UK's most critical naval projects alongside engineers and project teams. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 5th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
May 03, 2026
Full time
Job Title: SHE Advisor Location: Govan, Onsite - 5 days a week Mon- Thurs 07.30 -16.00 Fri - 07.30-12.30 We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Up to £42,000 dependent on skills and experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: As a SHE Advisor for Naval Ships, you will lead the hands on delivery of Safety, Health and Environmental practices across complex shipbuilding and support programmes. Working closely with diverse project teams, contractors and operational staff, you will implement SHE plans, provide assurance and act as a trusted, inclusive advisor. You will offer visible, leadership throughout the build, helping ensure all activities are carried out safely and responsibly. Your work directly protects people, assets and programme milestones, enabling Naval Ship projects to be delivered safely, compliantly and efficiently. Core duties: Ensure you provide clear, competent and inclusive SHE advice to leaders to support effective risk management This role will require you to contribute to innovative SHE improvement programmes that strengthen risk controls and drive positive change You will deliver assurance activities that confirm compliance with legal requirements and SHE Management Systems Work collaboratively with project teams and contractors to embed safe, sustainable working practices Essential Skills: Hold a QCF/NQF Level 3 or higher SHE qualification, such as NEBOSH General or an equivalent accredited certification Demonstrate considerable influencing skills to help operationalise, integrate and deliver processes, projects and organisational change Use clear, inclusive communication and collaboration to embed effective SHE practices across diverse teams and environments SHE Operational Delivery: As SHE Advisor for the Naval Ships SHE Operational Delivery Team, you'll play a key role in the delivery of Safety, Health and Environmental standards across complex shipbuilding programmes-driving SHE plans, managing risk and providing visible leadership through build, integration, test and trials. The role protects people, assets and programme milestones, ensuring safe and compliant delivery. You'll join a skilled, collaborative SHE community supporting some of the UK's most critical naval projects alongside engineers and project teams. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 5th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Job Overview - Aviva Travel Inbound Customer Service Specialist Start Date: 9th June 2025 Salary: £23,448.92 Per Annum - £12.60 per hour Site: Work From Home Shifts: Full Time 35.85 hours working 5/7 days, Monday to Friday 08:00-20:00, Saturday 08:00-18:00, Sunday 10:00-16:00 (Must be FULLY flexible to cover business operating hours) NO PART TIME HOURS AVAILABLE Training: Up to 29 Days ( No holidays or appointments will be authorised during first 6 weeks of employment ) Contract: Permanent Probity : DBS, Credit Check, Sanctions check, CIFAS Check and 2 year employment history ( this is in addition to referencing ) Day to day responsibilities of the Customer Service Representative Customer Service processing Aviva travel customers policies Handling call demand for our banking partner. Dealing with Travel Insurance policies underwritten by Aviva to process medical & trip upgrades for customers Dealing with complex medical queries and screening customers' medical conditions Adhering to mandatory call scripts on all calls Using multiple systems simultaneously Owning and handling FCA regulated complaints through to completion Have direct responsibility handling underwriting risks and will deal with these queries with caution and customer protection at the forefront of your mind Identifying and recording vulnerability, where patience, empathy and support are critical Complying with strict FCA regulations around compliance with a key focus on customer protection Skills needed to be a Customer Service Representative We are looking for the following skills and attributes: Must be proficient in using/navigating PC systems within a fast-paced environment Fantastic verbal/communication skills Comprehensive experience within a customer service environment Have an open mind and positive attitude in response to feedback to help you improve The ability to establish collaborative customer relationships A good attitude and the ability to interact with lots of different people Strong written skills with the ability to show attention to detail Professional and friendly manner A good, consistent typing speed Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence Other Info/Work From Home Requirements Whilst this is a Work From Home opportunity, you must ensure you are free from any caregiving responsibilities during all shift times. For example, you are required to have full childcare arrangements in place It is imperative that you maintain a professional working environment as you would if you were coming to an office It is your responsibility to ensure you have a dedicated workspace free of noise and distraction to comply with your contractual obligations This includes the requirement of your workspace/room to be clear of any mobile phones or other electronic devices whilst you are at your workstation If you have any questions regarding this role see contact details below Tel Number - Email - Benefits of being a Customer Service Representative Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Teleperformance are proud to be working with Aviva, one of the world's most reputable brands. AVIVA is a leading multinational insurance company with over 33 million customers across 16 different countries. In the United Kingdom, Aviva is the largest general insurer and a leading life and pensions provider. They pride themselves on customer experience and have a strong commitment to serve their customers well. Within the role you'll support customers with a range of enquiries regarding their car insurance policy, ensuring answers are always delivered and resolutions found, whilst maintaining the highest level of customer service.
May 03, 2026
Full time
Job Overview - Aviva Travel Inbound Customer Service Specialist Start Date: 9th June 2025 Salary: £23,448.92 Per Annum - £12.60 per hour Site: Work From Home Shifts: Full Time 35.85 hours working 5/7 days, Monday to Friday 08:00-20:00, Saturday 08:00-18:00, Sunday 10:00-16:00 (Must be FULLY flexible to cover business operating hours) NO PART TIME HOURS AVAILABLE Training: Up to 29 Days ( No holidays or appointments will be authorised during first 6 weeks of employment ) Contract: Permanent Probity : DBS, Credit Check, Sanctions check, CIFAS Check and 2 year employment history ( this is in addition to referencing ) Day to day responsibilities of the Customer Service Representative Customer Service processing Aviva travel customers policies Handling call demand for our banking partner. Dealing with Travel Insurance policies underwritten by Aviva to process medical & trip upgrades for customers Dealing with complex medical queries and screening customers' medical conditions Adhering to mandatory call scripts on all calls Using multiple systems simultaneously Owning and handling FCA regulated complaints through to completion Have direct responsibility handling underwriting risks and will deal with these queries with caution and customer protection at the forefront of your mind Identifying and recording vulnerability, where patience, empathy and support are critical Complying with strict FCA regulations around compliance with a key focus on customer protection Skills needed to be a Customer Service Representative We are looking for the following skills and attributes: Must be proficient in using/navigating PC systems within a fast-paced environment Fantastic verbal/communication skills Comprehensive experience within a customer service environment Have an open mind and positive attitude in response to feedback to help you improve The ability to establish collaborative customer relationships A good attitude and the ability to interact with lots of different people Strong written skills with the ability to show attention to detail Professional and friendly manner A good, consistent typing speed Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence Other Info/Work From Home Requirements Whilst this is a Work From Home opportunity, you must ensure you are free from any caregiving responsibilities during all shift times. For example, you are required to have full childcare arrangements in place It is imperative that you maintain a professional working environment as you would if you were coming to an office It is your responsibility to ensure you have a dedicated workspace free of noise and distraction to comply with your contractual obligations This includes the requirement of your workspace/room to be clear of any mobile phones or other electronic devices whilst you are at your workstation If you have any questions regarding this role see contact details below Tel Number - Email - Benefits of being a Customer Service Representative Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Teleperformance are proud to be working with Aviva, one of the world's most reputable brands. AVIVA is a leading multinational insurance company with over 33 million customers across 16 different countries. In the United Kingdom, Aviva is the largest general insurer and a leading life and pensions provider. They pride themselves on customer experience and have a strong commitment to serve their customers well. Within the role you'll support customers with a range of enquiries regarding their car insurance policy, ensuring answers are always delivered and resolutions found, whilst maintaining the highest level of customer service.
Job Overview - Aviva Travel Inbound Customer Service Specialist Start Date: 9th June 2025 Salary: £23,448.92 Per Annum - £12.60 per hour Site: Work From Home Shifts: Full Time 35.85 hours working 5/7 days, Monday to Friday 08:00-20:00, Saturday 08:00-18:00, Sunday 10:00-16:00 (Must be FULLY flexible to cover business operating hours) NO PART TIME HOURS AVAILABLE Training: Up to 29 Days ( No holidays or appointments will be authorised during first 6 weeks of employment ) Contract: Permanent Probity : DBS, Credit Check, Sanctions check, CIFAS Check and 2 year employment history ( this is in addition to referencing ) Day to day responsibilities of the Customer Service Representative Customer Service processing Aviva travel customers policies Handling call demand for our banking partner. Dealing with Travel Insurance policies underwritten by Aviva to process medical & trip upgrades for customers Dealing with complex medical queries and screening customers' medical conditions Adhering to mandatory call scripts on all calls Using multiple systems simultaneously Owning and handling FCA regulated complaints through to completion Have direct responsibility handling underwriting risks and will deal with these queries with caution and customer protection at the forefront of your mind Identifying and recording vulnerability, where patience, empathy and support are critical Complying with strict FCA regulations around compliance with a key focus on customer protection Skills needed to be a Customer Service Representative We are looking for the following skills and attributes: Must be proficient in using/navigating PC systems within a fast-paced environment Fantastic verbal/communication skills Comprehensive experience within a customer service environment Have an open mind and positive attitude in response to feedback to help you improve The ability to establish collaborative customer relationships A good attitude and the ability to interact with lots of different people Strong written skills with the ability to show attention to detail Professional and friendly manner A good, consistent typing speed Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence Other Info/Work From Home Requirements Whilst this is a Work From Home opportunity, you must ensure you are free from any caregiving responsibilities during all shift times. For example, you are required to have full childcare arrangements in place It is imperative that you maintain a professional working environment as you would if you were coming to an office It is your responsibility to ensure you have a dedicated workspace free of noise and distraction to comply with your contractual obligations This includes the requirement of your workspace/room to be clear of any mobile phones or other electronic devices whilst you are at your workstation If you have any questions regarding this role see contact details below Tel Number - Email - Benefits of being a Customer Service Representative Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Teleperformance are proud to be working with Aviva, one of the world's most reputable brands. AVIVA is a leading multinational insurance company with over 33 million customers across 16 different countries. In the United Kingdom, Aviva is the largest general insurer and a leading life and pensions provider. They pride themselves on customer experience and have a strong commitment to serve their customers well. Within the role you'll support customers with a range of enquiries regarding their car insurance policy, ensuring answers are always delivered and resolutions found, whilst maintaining the highest level of customer service.
May 03, 2026
Full time
Job Overview - Aviva Travel Inbound Customer Service Specialist Start Date: 9th June 2025 Salary: £23,448.92 Per Annum - £12.60 per hour Site: Work From Home Shifts: Full Time 35.85 hours working 5/7 days, Monday to Friday 08:00-20:00, Saturday 08:00-18:00, Sunday 10:00-16:00 (Must be FULLY flexible to cover business operating hours) NO PART TIME HOURS AVAILABLE Training: Up to 29 Days ( No holidays or appointments will be authorised during first 6 weeks of employment ) Contract: Permanent Probity : DBS, Credit Check, Sanctions check, CIFAS Check and 2 year employment history ( this is in addition to referencing ) Day to day responsibilities of the Customer Service Representative Customer Service processing Aviva travel customers policies Handling call demand for our banking partner. Dealing with Travel Insurance policies underwritten by Aviva to process medical & trip upgrades for customers Dealing with complex medical queries and screening customers' medical conditions Adhering to mandatory call scripts on all calls Using multiple systems simultaneously Owning and handling FCA regulated complaints through to completion Have direct responsibility handling underwriting risks and will deal with these queries with caution and customer protection at the forefront of your mind Identifying and recording vulnerability, where patience, empathy and support are critical Complying with strict FCA regulations around compliance with a key focus on customer protection Skills needed to be a Customer Service Representative We are looking for the following skills and attributes: Must be proficient in using/navigating PC systems within a fast-paced environment Fantastic verbal/communication skills Comprehensive experience within a customer service environment Have an open mind and positive attitude in response to feedback to help you improve The ability to establish collaborative customer relationships A good attitude and the ability to interact with lots of different people Strong written skills with the ability to show attention to detail Professional and friendly manner A good, consistent typing speed Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence Other Info/Work From Home Requirements Whilst this is a Work From Home opportunity, you must ensure you are free from any caregiving responsibilities during all shift times. For example, you are required to have full childcare arrangements in place It is imperative that you maintain a professional working environment as you would if you were coming to an office It is your responsibility to ensure you have a dedicated workspace free of noise and distraction to comply with your contractual obligations This includes the requirement of your workspace/room to be clear of any mobile phones or other electronic devices whilst you are at your workstation If you have any questions regarding this role see contact details below Tel Number - Email - Benefits of being a Customer Service Representative Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Teleperformance are proud to be working with Aviva, one of the world's most reputable brands. AVIVA is a leading multinational insurance company with over 33 million customers across 16 different countries. In the United Kingdom, Aviva is the largest general insurer and a leading life and pensions provider. They pride themselves on customer experience and have a strong commitment to serve their customers well. Within the role you'll support customers with a range of enquiries regarding their car insurance policy, ensuring answers are always delivered and resolutions found, whilst maintaining the highest level of customer service.
Job Overview - Aviva Travel Inbound Customer Service Specialist Start Date: 9th June 2025 Salary: £23,448.92 Per Annum - £12.60 per hour Site: Work From Home Shifts: Full Time 35.85 hours working 5/7 days, Monday to Friday 08:00-20:00, Saturday 08:00-18:00, Sunday 10:00-16:00 (Must be FULLY flexible to cover business operating hours) NO PART TIME HOURS AVAILABLE Training: Up to 29 Days ( No holidays or appointments will be authorised during first 6 weeks of employment ) Contract: Permanent Probity : DBS, Credit Check, Sanctions check, CIFAS Check and 2 year employment history ( this is in addition to referencing ) Day to day responsibilities of the Customer Service Representative Customer Service processing Aviva travel customers policies Handling call demand for our banking partner. Dealing with Travel Insurance policies underwritten by Aviva to process medical & trip upgrades for customers Dealing with complex medical queries and screening customers' medical conditions Adhering to mandatory call scripts on all calls Using multiple systems simultaneously Owning and handling FCA regulated complaints through to completion Have direct responsibility handling underwriting risks and will deal with these queries with caution and customer protection at the forefront of your mind Identifying and recording vulnerability, where patience, empathy and support are critical Complying with strict FCA regulations around compliance with a key focus on customer protection Skills needed to be a Customer Service Representative We are looking for the following skills and attributes: Must be proficient in using/navigating PC systems within a fast-paced environment Fantastic verbal/communication skills Comprehensive experience within a customer service environment Have an open mind and positive attitude in response to feedback to help you improve The ability to establish collaborative customer relationships A good attitude and the ability to interact with lots of different people Strong written skills with the ability to show attention to detail Professional and friendly manner A good, consistent typing speed Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence Other Info/Work From Home Requirements Whilst this is a Work From Home opportunity, you must ensure you are free from any caregiving responsibilities during all shift times. For example, you are required to have full childcare arrangements in place It is imperative that you maintain a professional working environment as you would if you were coming to an office It is your responsibility to ensure you have a dedicated workspace free of noise and distraction to comply with your contractual obligations This includes the requirement of your workspace/room to be clear of any mobile phones or other electronic devices whilst you are at your workstation If you have any questions regarding this role see contact details below Tel Number - Email - Benefits of being a Customer Service Representative Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Teleperformance are proud to be working with Aviva, one of the world's most reputable brands. AVIVA is a leading multinational insurance company with over 33 million customers across 16 different countries. In the United Kingdom, Aviva is the largest general insurer and a leading life and pensions provider. They pride themselves on customer experience and have a strong commitment to serve their customers well. Within the role you'll support customers with a range of enquiries regarding their car insurance policy, ensuring answers are always delivered and resolutions found, whilst maintaining the highest level of customer service.
May 03, 2026
Full time
Job Overview - Aviva Travel Inbound Customer Service Specialist Start Date: 9th June 2025 Salary: £23,448.92 Per Annum - £12.60 per hour Site: Work From Home Shifts: Full Time 35.85 hours working 5/7 days, Monday to Friday 08:00-20:00, Saturday 08:00-18:00, Sunday 10:00-16:00 (Must be FULLY flexible to cover business operating hours) NO PART TIME HOURS AVAILABLE Training: Up to 29 Days ( No holidays or appointments will be authorised during first 6 weeks of employment ) Contract: Permanent Probity : DBS, Credit Check, Sanctions check, CIFAS Check and 2 year employment history ( this is in addition to referencing ) Day to day responsibilities of the Customer Service Representative Customer Service processing Aviva travel customers policies Handling call demand for our banking partner. Dealing with Travel Insurance policies underwritten by Aviva to process medical & trip upgrades for customers Dealing with complex medical queries and screening customers' medical conditions Adhering to mandatory call scripts on all calls Using multiple systems simultaneously Owning and handling FCA regulated complaints through to completion Have direct responsibility handling underwriting risks and will deal with these queries with caution and customer protection at the forefront of your mind Identifying and recording vulnerability, where patience, empathy and support are critical Complying with strict FCA regulations around compliance with a key focus on customer protection Skills needed to be a Customer Service Representative We are looking for the following skills and attributes: Must be proficient in using/navigating PC systems within a fast-paced environment Fantastic verbal/communication skills Comprehensive experience within a customer service environment Have an open mind and positive attitude in response to feedback to help you improve The ability to establish collaborative customer relationships A good attitude and the ability to interact with lots of different people Strong written skills with the ability to show attention to detail Professional and friendly manner A good, consistent typing speed Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence Other Info/Work From Home Requirements Whilst this is a Work From Home opportunity, you must ensure you are free from any caregiving responsibilities during all shift times. For example, you are required to have full childcare arrangements in place It is imperative that you maintain a professional working environment as you would if you were coming to an office It is your responsibility to ensure you have a dedicated workspace free of noise and distraction to comply with your contractual obligations This includes the requirement of your workspace/room to be clear of any mobile phones or other electronic devices whilst you are at your workstation If you have any questions regarding this role see contact details below Tel Number - Email - Benefits of being a Customer Service Representative Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Teleperformance are proud to be working with Aviva, one of the world's most reputable brands. AVIVA is a leading multinational insurance company with over 33 million customers across 16 different countries. In the United Kingdom, Aviva is the largest general insurer and a leading life and pensions provider. They pride themselves on customer experience and have a strong commitment to serve their customers well. Within the role you'll support customers with a range of enquiries regarding their car insurance policy, ensuring answers are always delivered and resolutions found, whilst maintaining the highest level of customer service.
Job Overview - Aviva Travel Inbound Customer Service Specialist Start Date: 9th June 2025 Salary: £23,448.92 Per Annum - £12.60 per hour Site: Work From Home Shifts: Full Time 35.85 hours working 5/7 days, Monday to Friday 08:00-20:00, Saturday 08:00-18:00, Sunday 10:00-16:00 (Must be FULLY flexible to cover business operating hours) NO PART TIME HOURS AVAILABLE Training: Up to 29 Days ( No holidays or appointments will be authorised during first 6 weeks of employment ) Contract: Permanent Probity : DBS, Credit Check, Sanctions check, CIFAS Check and 2 year employment history ( this is in addition to referencing ) Day to day responsibilities of the Customer Service Representative Customer Service processing Aviva travel customers policies Handling call demand for our banking partner. Dealing with Travel Insurance policies underwritten by Aviva to process medical & trip upgrades for customers Dealing with complex medical queries and screening customers' medical conditions Adhering to mandatory call scripts on all calls Using multiple systems simultaneously Owning and handling FCA regulated complaints through to completion Have direct responsibility handling underwriting risks and will deal with these queries with caution and customer protection at the forefront of your mind Identifying and recording vulnerability, where patience, empathy and support are critical Complying with strict FCA regulations around compliance with a key focus on customer protection Skills needed to be a Customer Service Representative We are looking for the following skills and attributes: Must be proficient in using/navigating PC systems within a fast-paced environment Fantastic verbal/communication skills Comprehensive experience within a customer service environment Have an open mind and positive attitude in response to feedback to help you improve The ability to establish collaborative customer relationships A good attitude and the ability to interact with lots of different people Strong written skills with the ability to show attention to detail Professional and friendly manner A good, consistent typing speed Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence Other Info/Work From Home Requirements Whilst this is a Work From Home opportunity, you must ensure you are free from any caregiving responsibilities during all shift times. For example, you are required to have full childcare arrangements in place It is imperative that you maintain a professional working environment as you would if you were coming to an office It is your responsibility to ensure you have a dedicated workspace free of noise and distraction to comply with your contractual obligations This includes the requirement of your workspace/room to be clear of any mobile phones or other electronic devices whilst you are at your workstation If you have any questions regarding this role see contact details below Tel Number - Email - Benefits of being a Customer Service Representative Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Teleperformance are proud to be working with Aviva, one of the world's most reputable brands. AVIVA is a leading multinational insurance company with over 33 million customers across 16 different countries. In the United Kingdom, Aviva is the largest general insurer and a leading life and pensions provider. They pride themselves on customer experience and have a strong commitment to serve their customers well. Within the role you'll support customers with a range of enquiries regarding their car insurance policy, ensuring answers are always delivered and resolutions found, whilst maintaining the highest level of customer service.
May 03, 2026
Full time
Job Overview - Aviva Travel Inbound Customer Service Specialist Start Date: 9th June 2025 Salary: £23,448.92 Per Annum - £12.60 per hour Site: Work From Home Shifts: Full Time 35.85 hours working 5/7 days, Monday to Friday 08:00-20:00, Saturday 08:00-18:00, Sunday 10:00-16:00 (Must be FULLY flexible to cover business operating hours) NO PART TIME HOURS AVAILABLE Training: Up to 29 Days ( No holidays or appointments will be authorised during first 6 weeks of employment ) Contract: Permanent Probity : DBS, Credit Check, Sanctions check, CIFAS Check and 2 year employment history ( this is in addition to referencing ) Day to day responsibilities of the Customer Service Representative Customer Service processing Aviva travel customers policies Handling call demand for our banking partner. Dealing with Travel Insurance policies underwritten by Aviva to process medical & trip upgrades for customers Dealing with complex medical queries and screening customers' medical conditions Adhering to mandatory call scripts on all calls Using multiple systems simultaneously Owning and handling FCA regulated complaints through to completion Have direct responsibility handling underwriting risks and will deal with these queries with caution and customer protection at the forefront of your mind Identifying and recording vulnerability, where patience, empathy and support are critical Complying with strict FCA regulations around compliance with a key focus on customer protection Skills needed to be a Customer Service Representative We are looking for the following skills and attributes: Must be proficient in using/navigating PC systems within a fast-paced environment Fantastic verbal/communication skills Comprehensive experience within a customer service environment Have an open mind and positive attitude in response to feedback to help you improve The ability to establish collaborative customer relationships A good attitude and the ability to interact with lots of different people Strong written skills with the ability to show attention to detail Professional and friendly manner A good, consistent typing speed Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence Other Info/Work From Home Requirements Whilst this is a Work From Home opportunity, you must ensure you are free from any caregiving responsibilities during all shift times. For example, you are required to have full childcare arrangements in place It is imperative that you maintain a professional working environment as you would if you were coming to an office It is your responsibility to ensure you have a dedicated workspace free of noise and distraction to comply with your contractual obligations This includes the requirement of your workspace/room to be clear of any mobile phones or other electronic devices whilst you are at your workstation If you have any questions regarding this role see contact details below Tel Number - Email - Benefits of being a Customer Service Representative Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Teleperformance are proud to be working with Aviva, one of the world's most reputable brands. AVIVA is a leading multinational insurance company with over 33 million customers across 16 different countries. In the United Kingdom, Aviva is the largest general insurer and a leading life and pensions provider. They pride themselves on customer experience and have a strong commitment to serve their customers well. Within the role you'll support customers with a range of enquiries regarding their car insurance policy, ensuring answers are always delivered and resolutions found, whilst maintaining the highest level of customer service.
Are you seeking an opportunity to make an immediate impact in a rewarding environment? We're seeking clinicians to join our friendly multidisciplinary team and contribute to vital Autism Assessments on a contract basis . Job Title: ADHD Assessor Location: Epsom Day rate: £45,000 - £65,000 DOE Hours: To be agreed - Variable hours and flexible working available Contract: Permanent About Momenta Connect Momenta Connect is a renowned multidisciplinary hub, with a 15-year legacy of delivering exceptional care to children, young people, and families, both across the UK & internationally. Our success is built on a foundation of growth, collaboration, diversity, and care, which underpins every aspect of our therapeutic and assessment services. We work in close partnership with families, schools and Local Authorities, developing tailored packages of support that create meaningful, lasting outcomes. As part of the Outcomes First Group, a recognised leader in exceptional education, our partnership helps young people overcome educational barriers, engage with their learning, and embrace their unique strengths to find their path. With Momenta Connect entering a significant phase of growth, now is an exciting time for new employees to join and develop professionally. For more information about the Momenta Connect, please visit our website: Momenta Connect About the role We are inviting applications for the position of ADHD Assessor. This role involves providing high-quality diagnostic assessment services for a diverse client group of children and young people aged 6-18 years. Clients are sourced through various channels, including GP "right to choose" referrals, NHS and national service contracts, school commissions, and private clients. The main duties include conducting thorough, evidence-based diagnostic assessments using tools like the Young DIVA and other clinically valid procedures to make diagnoses based on formal criteria such as the DSM-5 and ICD-11, while remaining sensitive to individual differences, such as gender presentation. A key responsibility is working collaboratively with children, young people, and their families throughout the process to produce high-quality, formal clinical reports that outline a neurodevelopmental strength and needs profile, provide a clear diagnosis, and offer individual recommendations for meeting identified needs. The successful candidate will work closely with clinical colleagues, participate in multi-disciplinary discussions to reach agreement on diagnostic outcomes, maintain accurate and up-to-date client records, attend relevant clinical practice meetings, and support the triaging of new referrals to ensure appropriate onward action and risk identification. Essential Criteria: Active HCPC, NMC, or GMC (or relevant professional body) registration. CPD-accredited training in ADHD and experience in the delivery of ADHD assessments. Proficiency in the use of DSM-5 and other diagnostic tools relevant to ADHD and Autism (Autism not essential). Experience conducting neurodevelopmental assessments, with a focus on ADHD and Autism (Autism not essential). Strong verbal and written communication skills, including the ability to prepare comprehensive reports using neuro-affirming language, formatting and clear communication that is accessible to the client. Experience in reviewing and triaging clinical information to make decisions. about allocation for assessment in terms of assessment components and professionals required. Whilst not essential, familiarity with conducting online assessments, as well as face-to-face, would be an advantage. For more information about this role please refer to the Job Description. At Momenta Connect, we are committed to the safeguarding and promoting the welfare of people. All successful applicants will be subject to a fully enhanced DBS. Job ref: 301996
May 03, 2026
Full time
Are you seeking an opportunity to make an immediate impact in a rewarding environment? We're seeking clinicians to join our friendly multidisciplinary team and contribute to vital Autism Assessments on a contract basis . Job Title: ADHD Assessor Location: Epsom Day rate: £45,000 - £65,000 DOE Hours: To be agreed - Variable hours and flexible working available Contract: Permanent About Momenta Connect Momenta Connect is a renowned multidisciplinary hub, with a 15-year legacy of delivering exceptional care to children, young people, and families, both across the UK & internationally. Our success is built on a foundation of growth, collaboration, diversity, and care, which underpins every aspect of our therapeutic and assessment services. We work in close partnership with families, schools and Local Authorities, developing tailored packages of support that create meaningful, lasting outcomes. As part of the Outcomes First Group, a recognised leader in exceptional education, our partnership helps young people overcome educational barriers, engage with their learning, and embrace their unique strengths to find their path. With Momenta Connect entering a significant phase of growth, now is an exciting time for new employees to join and develop professionally. For more information about the Momenta Connect, please visit our website: Momenta Connect About the role We are inviting applications for the position of ADHD Assessor. This role involves providing high-quality diagnostic assessment services for a diverse client group of children and young people aged 6-18 years. Clients are sourced through various channels, including GP "right to choose" referrals, NHS and national service contracts, school commissions, and private clients. The main duties include conducting thorough, evidence-based diagnostic assessments using tools like the Young DIVA and other clinically valid procedures to make diagnoses based on formal criteria such as the DSM-5 and ICD-11, while remaining sensitive to individual differences, such as gender presentation. A key responsibility is working collaboratively with children, young people, and their families throughout the process to produce high-quality, formal clinical reports that outline a neurodevelopmental strength and needs profile, provide a clear diagnosis, and offer individual recommendations for meeting identified needs. The successful candidate will work closely with clinical colleagues, participate in multi-disciplinary discussions to reach agreement on diagnostic outcomes, maintain accurate and up-to-date client records, attend relevant clinical practice meetings, and support the triaging of new referrals to ensure appropriate onward action and risk identification. Essential Criteria: Active HCPC, NMC, or GMC (or relevant professional body) registration. CPD-accredited training in ADHD and experience in the delivery of ADHD assessments. Proficiency in the use of DSM-5 and other diagnostic tools relevant to ADHD and Autism (Autism not essential). Experience conducting neurodevelopmental assessments, with a focus on ADHD and Autism (Autism not essential). Strong verbal and written communication skills, including the ability to prepare comprehensive reports using neuro-affirming language, formatting and clear communication that is accessible to the client. Experience in reviewing and triaging clinical information to make decisions. about allocation for assessment in terms of assessment components and professionals required. Whilst not essential, familiarity with conducting online assessments, as well as face-to-face, would be an advantage. For more information about this role please refer to the Job Description. At Momenta Connect, we are committed to the safeguarding and promoting the welfare of people. All successful applicants will be subject to a fully enhanced DBS. Job ref: 301996
Job Overview - Aviva Travel Inbound Customer Service Specialist Start Date: 9th June 2025 Salary: £23,448.92 Per Annum - £12.60 per hour Site: Work From Home Shifts: Full Time 35.85 hours working 5/7 days, Monday to Friday 08:00-20:00, Saturday 08:00-18:00, Sunday 10:00-16:00 (Must be FULLY flexible to cover business operating hours) NO PART TIME HOURS AVAILABLE Training: Up to 29 Days ( No holidays or appointments will be authorised during first 6 weeks of employment ) Contract: Permanent Probity : DBS, Credit Check, Sanctions check, CIFAS Check and 2 year employment history ( this is in addition to referencing ) Day to day responsibilities of the Customer Service Representative Customer Service processing Aviva travel customers policies Handling call demand for our banking partner. Dealing with Travel Insurance policies underwritten by Aviva to process medical & trip upgrades for customers Dealing with complex medical queries and screening customers' medical conditions Adhering to mandatory call scripts on all calls Using multiple systems simultaneously Owning and handling FCA regulated complaints through to completion Have direct responsibility handling underwriting risks and will deal with these queries with caution and customer protection at the forefront of your mind Identifying and recording vulnerability, where patience, empathy and support are critical Complying with strict FCA regulations around compliance with a key focus on customer protection Skills needed to be a Customer Service Representative We are looking for the following skills and attributes: Must be proficient in using/navigating PC systems within a fast-paced environment Fantastic verbal/communication skills Comprehensive experience within a customer service environment Have an open mind and positive attitude in response to feedback to help you improve The ability to establish collaborative customer relationships A good attitude and the ability to interact with lots of different people Strong written skills with the ability to show attention to detail Professional and friendly manner A good, consistent typing speed Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence Other Info/Work From Home Requirements Whilst this is a Work From Home opportunity, you must ensure you are free from any caregiving responsibilities during all shift times. For example, you are required to have full childcare arrangements in place It is imperative that you maintain a professional working environment as you would if you were coming to an office It is your responsibility to ensure you have a dedicated workspace free of noise and distraction to comply with your contractual obligations This includes the requirement of your workspace/room to be clear of any mobile phones or other electronic devices whilst you are at your workstation If you have any questions regarding this role see contact details below Tel Number - Email - Benefits of being a Customer Service Representative Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Teleperformance are proud to be working with Aviva, one of the world's most reputable brands. AVIVA is a leading multinational insurance company with over 33 million customers across 16 different countries. In the United Kingdom, Aviva is the largest general insurer and a leading life and pensions provider. They pride themselves on customer experience and have a strong commitment to serve their customers well. Within the role you'll support customers with a range of enquiries regarding their car insurance policy, ensuring answers are always delivered and resolutions found, whilst maintaining the highest level of customer service.
May 03, 2026
Full time
Job Overview - Aviva Travel Inbound Customer Service Specialist Start Date: 9th June 2025 Salary: £23,448.92 Per Annum - £12.60 per hour Site: Work From Home Shifts: Full Time 35.85 hours working 5/7 days, Monday to Friday 08:00-20:00, Saturday 08:00-18:00, Sunday 10:00-16:00 (Must be FULLY flexible to cover business operating hours) NO PART TIME HOURS AVAILABLE Training: Up to 29 Days ( No holidays or appointments will be authorised during first 6 weeks of employment ) Contract: Permanent Probity : DBS, Credit Check, Sanctions check, CIFAS Check and 2 year employment history ( this is in addition to referencing ) Day to day responsibilities of the Customer Service Representative Customer Service processing Aviva travel customers policies Handling call demand for our banking partner. Dealing with Travel Insurance policies underwritten by Aviva to process medical & trip upgrades for customers Dealing with complex medical queries and screening customers' medical conditions Adhering to mandatory call scripts on all calls Using multiple systems simultaneously Owning and handling FCA regulated complaints through to completion Have direct responsibility handling underwriting risks and will deal with these queries with caution and customer protection at the forefront of your mind Identifying and recording vulnerability, where patience, empathy and support are critical Complying with strict FCA regulations around compliance with a key focus on customer protection Skills needed to be a Customer Service Representative We are looking for the following skills and attributes: Must be proficient in using/navigating PC systems within a fast-paced environment Fantastic verbal/communication skills Comprehensive experience within a customer service environment Have an open mind and positive attitude in response to feedback to help you improve The ability to establish collaborative customer relationships A good attitude and the ability to interact with lots of different people Strong written skills with the ability to show attention to detail Professional and friendly manner A good, consistent typing speed Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence Other Info/Work From Home Requirements Whilst this is a Work From Home opportunity, you must ensure you are free from any caregiving responsibilities during all shift times. For example, you are required to have full childcare arrangements in place It is imperative that you maintain a professional working environment as you would if you were coming to an office It is your responsibility to ensure you have a dedicated workspace free of noise and distraction to comply with your contractual obligations This includes the requirement of your workspace/room to be clear of any mobile phones or other electronic devices whilst you are at your workstation If you have any questions regarding this role see contact details below Tel Number - Email - Benefits of being a Customer Service Representative Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Teleperformance are proud to be working with Aviva, one of the world's most reputable brands. AVIVA is a leading multinational insurance company with over 33 million customers across 16 different countries. In the United Kingdom, Aviva is the largest general insurer and a leading life and pensions provider. They pride themselves on customer experience and have a strong commitment to serve their customers well. Within the role you'll support customers with a range of enquiries regarding their car insurance policy, ensuring answers are always delivered and resolutions found, whilst maintaining the highest level of customer service.
Job Title: SHE Advisor Location: Govan, Onsite - 5 days a week Mon- Thurs 07.30 -16.00 Fri - 07.30-12.30 We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Up to £42,000 dependent on skills and experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: As a SHE Advisor for Naval Ships, you will lead the hands on delivery of Safety, Health and Environmental practices across complex shipbuilding and support programmes. Working closely with diverse project teams, contractors and operational staff, you will implement SHE plans, provide assurance and act as a trusted, inclusive advisor. You will offer visible, leadership throughout the build, helping ensure all activities are carried out safely and responsibly. Your work directly protects people, assets and programme milestones, enabling Naval Ship projects to be delivered safely, compliantly and efficiently. Core duties: Ensure you provide clear, competent and inclusive SHE advice to leaders to support effective risk management This role will require you to contribute to innovative SHE improvement programmes that strengthen risk controls and drive positive change You will deliver assurance activities that confirm compliance with legal requirements and SHE Management Systems Work collaboratively with project teams and contractors to embed safe, sustainable working practices Essential Skills: Hold a QCF/NQF Level 3 or higher SHE qualification, such as NEBOSH General or an equivalent accredited certification Demonstrate considerable influencing skills to help operationalise, integrate and deliver processes, projects and organisational change Use clear, inclusive communication and collaboration to embed effective SHE practices across diverse teams and environments SHE Operational Delivery: As SHE Advisor for the Naval Ships SHE Operational Delivery Team, you'll play a key role in the delivery of Safety, Health and Environmental standards across complex shipbuilding programmes-driving SHE plans, managing risk and providing visible leadership through build, integration, test and trials. The role protects people, assets and programme milestones, ensuring safe and compliant delivery. You'll join a skilled, collaborative SHE community supporting some of the UK's most critical naval projects alongside engineers and project teams. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 5th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
May 03, 2026
Full time
Job Title: SHE Advisor Location: Govan, Onsite - 5 days a week Mon- Thurs 07.30 -16.00 Fri - 07.30-12.30 We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Up to £42,000 dependent on skills and experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: As a SHE Advisor for Naval Ships, you will lead the hands on delivery of Safety, Health and Environmental practices across complex shipbuilding and support programmes. Working closely with diverse project teams, contractors and operational staff, you will implement SHE plans, provide assurance and act as a trusted, inclusive advisor. You will offer visible, leadership throughout the build, helping ensure all activities are carried out safely and responsibly. Your work directly protects people, assets and programme milestones, enabling Naval Ship projects to be delivered safely, compliantly and efficiently. Core duties: Ensure you provide clear, competent and inclusive SHE advice to leaders to support effective risk management This role will require you to contribute to innovative SHE improvement programmes that strengthen risk controls and drive positive change You will deliver assurance activities that confirm compliance with legal requirements and SHE Management Systems Work collaboratively with project teams and contractors to embed safe, sustainable working practices Essential Skills: Hold a QCF/NQF Level 3 or higher SHE qualification, such as NEBOSH General or an equivalent accredited certification Demonstrate considerable influencing skills to help operationalise, integrate and deliver processes, projects and organisational change Use clear, inclusive communication and collaboration to embed effective SHE practices across diverse teams and environments SHE Operational Delivery: As SHE Advisor for the Naval Ships SHE Operational Delivery Team, you'll play a key role in the delivery of Safety, Health and Environmental standards across complex shipbuilding programmes-driving SHE plans, managing risk and providing visible leadership through build, integration, test and trials. The role protects people, assets and programme milestones, ensuring safe and compliant delivery. You'll join a skilled, collaborative SHE community supporting some of the UK's most critical naval projects alongside engineers and project teams. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 5th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Job Overview - Aviva Travel Inbound Customer Service Specialist Start Date: 9th June 2025 Salary: £23,448.92 Per Annum - £12.60 per hour Site: Work From Home Shifts: Full Time 35.85 hours working 5/7 days, Monday to Friday 08:00-20:00, Saturday 08:00-18:00, Sunday 10:00-16:00 (Must be FULLY flexible to cover business operating hours) NO PART TIME HOURS AVAILABLE Training: Up to 29 Days ( No holidays or appointments will be authorised during first 6 weeks of employment ) Contract: Permanent Probity : DBS, Credit Check, Sanctions check, CIFAS Check and 2 year employment history ( this is in addition to referencing ) Day to day responsibilities of the Customer Service Representative Customer Service processing Aviva travel customers policies Handling call demand for our banking partner. Dealing with Travel Insurance policies underwritten by Aviva to process medical & trip upgrades for customers Dealing with complex medical queries and screening customers' medical conditions Adhering to mandatory call scripts on all calls Using multiple systems simultaneously Owning and handling FCA regulated complaints through to completion Have direct responsibility handling underwriting risks and will deal with these queries with caution and customer protection at the forefront of your mind Identifying and recording vulnerability, where patience, empathy and support are critical Complying with strict FCA regulations around compliance with a key focus on customer protection Skills needed to be a Customer Service Representative We are looking for the following skills and attributes: Must be proficient in using/navigating PC systems within a fast-paced environment Fantastic verbal/communication skills Comprehensive experience within a customer service environment Have an open mind and positive attitude in response to feedback to help you improve The ability to establish collaborative customer relationships A good attitude and the ability to interact with lots of different people Strong written skills with the ability to show attention to detail Professional and friendly manner A good, consistent typing speed Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence Other Info/Work From Home Requirements Whilst this is a Work From Home opportunity, you must ensure you are free from any caregiving responsibilities during all shift times. For example, you are required to have full childcare arrangements in place It is imperative that you maintain a professional working environment as you would if you were coming to an office It is your responsibility to ensure you have a dedicated workspace free of noise and distraction to comply with your contractual obligations This includes the requirement of your workspace/room to be clear of any mobile phones or other electronic devices whilst you are at your workstation If you have any questions regarding this role see contact details below Tel Number - Email - Benefits of being a Customer Service Representative Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Teleperformance are proud to be working with Aviva, one of the world's most reputable brands. AVIVA is a leading multinational insurance company with over 33 million customers across 16 different countries. In the United Kingdom, Aviva is the largest general insurer and a leading life and pensions provider. They pride themselves on customer experience and have a strong commitment to serve their customers well. Within the role you'll support customers with a range of enquiries regarding their car insurance policy, ensuring answers are always delivered and resolutions found, whilst maintaining the highest level of customer service.
May 03, 2026
Full time
Job Overview - Aviva Travel Inbound Customer Service Specialist Start Date: 9th June 2025 Salary: £23,448.92 Per Annum - £12.60 per hour Site: Work From Home Shifts: Full Time 35.85 hours working 5/7 days, Monday to Friday 08:00-20:00, Saturday 08:00-18:00, Sunday 10:00-16:00 (Must be FULLY flexible to cover business operating hours) NO PART TIME HOURS AVAILABLE Training: Up to 29 Days ( No holidays or appointments will be authorised during first 6 weeks of employment ) Contract: Permanent Probity : DBS, Credit Check, Sanctions check, CIFAS Check and 2 year employment history ( this is in addition to referencing ) Day to day responsibilities of the Customer Service Representative Customer Service processing Aviva travel customers policies Handling call demand for our banking partner. Dealing with Travel Insurance policies underwritten by Aviva to process medical & trip upgrades for customers Dealing with complex medical queries and screening customers' medical conditions Adhering to mandatory call scripts on all calls Using multiple systems simultaneously Owning and handling FCA regulated complaints through to completion Have direct responsibility handling underwriting risks and will deal with these queries with caution and customer protection at the forefront of your mind Identifying and recording vulnerability, where patience, empathy and support are critical Complying with strict FCA regulations around compliance with a key focus on customer protection Skills needed to be a Customer Service Representative We are looking for the following skills and attributes: Must be proficient in using/navigating PC systems within a fast-paced environment Fantastic verbal/communication skills Comprehensive experience within a customer service environment Have an open mind and positive attitude in response to feedback to help you improve The ability to establish collaborative customer relationships A good attitude and the ability to interact with lots of different people Strong written skills with the ability to show attention to detail Professional and friendly manner A good, consistent typing speed Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence Other Info/Work From Home Requirements Whilst this is a Work From Home opportunity, you must ensure you are free from any caregiving responsibilities during all shift times. For example, you are required to have full childcare arrangements in place It is imperative that you maintain a professional working environment as you would if you were coming to an office It is your responsibility to ensure you have a dedicated workspace free of noise and distraction to comply with your contractual obligations This includes the requirement of your workspace/room to be clear of any mobile phones or other electronic devices whilst you are at your workstation If you have any questions regarding this role see contact details below Tel Number - Email - Benefits of being a Customer Service Representative Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Teleperformance are proud to be working with Aviva, one of the world's most reputable brands. AVIVA is a leading multinational insurance company with over 33 million customers across 16 different countries. In the United Kingdom, Aviva is the largest general insurer and a leading life and pensions provider. They pride themselves on customer experience and have a strong commitment to serve their customers well. Within the role you'll support customers with a range of enquiries regarding their car insurance policy, ensuring answers are always delivered and resolutions found, whilst maintaining the highest level of customer service.
Job Title: SHE Advisor Location: Govan, Onsite - 5 days a week Mon- Thurs 07.30 -16.00 Fri - 07.30-12.30 We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Up to £42,000 dependent on skills and experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: As a SHE Advisor for Naval Ships, you will lead the hands on delivery of Safety, Health and Environmental practices across complex shipbuilding and support programmes. Working closely with diverse project teams, contractors and operational staff, you will implement SHE plans, provide assurance and act as a trusted, inclusive advisor. You will offer visible, leadership throughout the build, helping ensure all activities are carried out safely and responsibly. Your work directly protects people, assets and programme milestones, enabling Naval Ship projects to be delivered safely, compliantly and efficiently. Core duties: Ensure you provide clear, competent and inclusive SHE advice to leaders to support effective risk management This role will require you to contribute to innovative SHE improvement programmes that strengthen risk controls and drive positive change You will deliver assurance activities that confirm compliance with legal requirements and SHE Management Systems Work collaboratively with project teams and contractors to embed safe, sustainable working practices Essential Skills: Hold a QCF/NQF Level 3 or higher SHE qualification, such as NEBOSH General or an equivalent accredited certification Demonstrate considerable influencing skills to help operationalise, integrate and deliver processes, projects and organisational change Use clear, inclusive communication and collaboration to embed effective SHE practices across diverse teams and environments SHE Operational Delivery: As SHE Advisor for the Naval Ships SHE Operational Delivery Team, you'll play a key role in the delivery of Safety, Health and Environmental standards across complex shipbuilding programmes-driving SHE plans, managing risk and providing visible leadership through build, integration, test and trials. The role protects people, assets and programme milestones, ensuring safe and compliant delivery. You'll join a skilled, collaborative SHE community supporting some of the UK's most critical naval projects alongside engineers and project teams. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 5th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
May 03, 2026
Full time
Job Title: SHE Advisor Location: Govan, Onsite - 5 days a week Mon- Thurs 07.30 -16.00 Fri - 07.30-12.30 We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Up to £42,000 dependent on skills and experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: As a SHE Advisor for Naval Ships, you will lead the hands on delivery of Safety, Health and Environmental practices across complex shipbuilding and support programmes. Working closely with diverse project teams, contractors and operational staff, you will implement SHE plans, provide assurance and act as a trusted, inclusive advisor. You will offer visible, leadership throughout the build, helping ensure all activities are carried out safely and responsibly. Your work directly protects people, assets and programme milestones, enabling Naval Ship projects to be delivered safely, compliantly and efficiently. Core duties: Ensure you provide clear, competent and inclusive SHE advice to leaders to support effective risk management This role will require you to contribute to innovative SHE improvement programmes that strengthen risk controls and drive positive change You will deliver assurance activities that confirm compliance with legal requirements and SHE Management Systems Work collaboratively with project teams and contractors to embed safe, sustainable working practices Essential Skills: Hold a QCF/NQF Level 3 or higher SHE qualification, such as NEBOSH General or an equivalent accredited certification Demonstrate considerable influencing skills to help operationalise, integrate and deliver processes, projects and organisational change Use clear, inclusive communication and collaboration to embed effective SHE practices across diverse teams and environments SHE Operational Delivery: As SHE Advisor for the Naval Ships SHE Operational Delivery Team, you'll play a key role in the delivery of Safety, Health and Environmental standards across complex shipbuilding programmes-driving SHE plans, managing risk and providing visible leadership through build, integration, test and trials. The role protects people, assets and programme milestones, ensuring safe and compliant delivery. You'll join a skilled, collaborative SHE community supporting some of the UK's most critical naval projects alongside engineers and project teams. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 5th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Warner Recruitment Limited
Northampton, Northamptonshire
We are proud to be working exclusively with the Northamptonshire FA to appoint a Head of Finance at an exciting time in the organisations development; as they lead, inspire and develop football across the county.The Northamptonshire FA is the not-for-profit governing body for football in the county. Since 1895, they have been responsible for guiding and developing the game locally and now support over 27,000 players across 1,600 teams. Their current 4-year plan ' Create The Feeling ' started in 2024. It is focussed on People, Places, Pathways and Partnerships to ensure football across the county is safe, well organised and 'Creates The Feeling' that only football can. The Role: Reporting directly to the Chief Executive Officer, the Head of Finance will lead all financial activity across the organisation, ensuring robust financial management, strong controls and clear reporting to inform strategic decision making. Head of Finance (Part-Time) £38,000 per annum (Pro-rata) 21 hours per week Northampton Exclusive Opportunity with Warner Recruitment Duties: Financial Leadership & Reporting Lead financial reporting for the CEO, Board and Committees, including analysis, narrative and forecasting. Provide strategic financial insight to planning and day-to-day delivery. Support annual budgeting and in-year reforecasting. Track financial performance to monitor spend. Financial Control & Governance: Implement and maintain strong financial controls, policies and procedures in line with FA requirements and the Code of Governance. Review monthly journals, reconciliations and balance sheet integrity. Maintain the fixed asset register Ensure compliance with HMRC, Companies House and FA financial guidelines. Systems & Process Improvement Oversee and optimise use of Xero to enhance efficiency and reporting. Maintain accurate supplier, debtor and financial records. Drive continuous improvement across finance processes. Payroll, Cashflow & Treasury Oversee accurate and timely payroll for the Northamptonshire FA Monitor and forecast cashflow, including risk scenarios. Manage debtor, creditor and credit control processes. Act as the main point of contact with banks and manage reserves and cash holdings. Audit & Statutory Accounts Lead the preparation of statutory accounts. Manage the external audit process and implement recommendations. Ensure all statutory filings are accurate and completed on time What this role offers A key leadership role in a progressive County FA 33 days annual leave (pro rata), including bank holidays Flexible working pattern Workplace pension scheme Company health plan Commitment to professional development and learning Access to the FA Employee Assistance Programme Opportunities to attend FA fixtures at Wembley Stadium A welcoming, motivated and purpose-driven team If you have any questions about this Part-time Head of Finance vacancy, please contact Julie or Karen at Warner Recruitment. We look forward to hearing from you.
May 03, 2026
Full time
We are proud to be working exclusively with the Northamptonshire FA to appoint a Head of Finance at an exciting time in the organisations development; as they lead, inspire and develop football across the county.The Northamptonshire FA is the not-for-profit governing body for football in the county. Since 1895, they have been responsible for guiding and developing the game locally and now support over 27,000 players across 1,600 teams. Their current 4-year plan ' Create The Feeling ' started in 2024. It is focussed on People, Places, Pathways and Partnerships to ensure football across the county is safe, well organised and 'Creates The Feeling' that only football can. The Role: Reporting directly to the Chief Executive Officer, the Head of Finance will lead all financial activity across the organisation, ensuring robust financial management, strong controls and clear reporting to inform strategic decision making. Head of Finance (Part-Time) £38,000 per annum (Pro-rata) 21 hours per week Northampton Exclusive Opportunity with Warner Recruitment Duties: Financial Leadership & Reporting Lead financial reporting for the CEO, Board and Committees, including analysis, narrative and forecasting. Provide strategic financial insight to planning and day-to-day delivery. Support annual budgeting and in-year reforecasting. Track financial performance to monitor spend. Financial Control & Governance: Implement and maintain strong financial controls, policies and procedures in line with FA requirements and the Code of Governance. Review monthly journals, reconciliations and balance sheet integrity. Maintain the fixed asset register Ensure compliance with HMRC, Companies House and FA financial guidelines. Systems & Process Improvement Oversee and optimise use of Xero to enhance efficiency and reporting. Maintain accurate supplier, debtor and financial records. Drive continuous improvement across finance processes. Payroll, Cashflow & Treasury Oversee accurate and timely payroll for the Northamptonshire FA Monitor and forecast cashflow, including risk scenarios. Manage debtor, creditor and credit control processes. Act as the main point of contact with banks and manage reserves and cash holdings. Audit & Statutory Accounts Lead the preparation of statutory accounts. Manage the external audit process and implement recommendations. Ensure all statutory filings are accurate and completed on time What this role offers A key leadership role in a progressive County FA 33 days annual leave (pro rata), including bank holidays Flexible working pattern Workplace pension scheme Company health plan Commitment to professional development and learning Access to the FA Employee Assistance Programme Opportunities to attend FA fixtures at Wembley Stadium A welcoming, motivated and purpose-driven team If you have any questions about this Part-time Head of Finance vacancy, please contact Julie or Karen at Warner Recruitment. We look forward to hearing from you.
Enterprise Architect / Service Design Specialist Contract: 12 months IR35: Inside IR35 Location: London or Gloucester My client, a leading technology company ,is looking for an experienced Enterprise Architect / Service Design Specialist to support a high-profile defence programme. Key Responsibilities Deliver enterprise architecture and service design for complex, secure environments Produce production-ready HLD and LLD architecture artefacts Lead workshops and design activities, shaping end-to-end digital services Model architectures and services using Sparx Enterprise Architect Apply user research and data to improve service journeys and outcomes Support security assurance, risk and accreditation activities Mentor and support other architects and service designers Essential Skills & Experience Proven Enterprise Architect experience in complex organisations Experience in Defence sector DV cleared Strong TOGAF expertise Hands-on with Sparx EA Strong modelling skills: ArchiMate, UML, BPMN Desirable TOGAF / MODAF or ArchiMate certification Experience with Waterfall, SAFe or hybrid delivery Background in secure or regulated digital services If the role aligns with your interest and experience please apply with your updated CV or contact for more information.
May 03, 2026
Contractor
Enterprise Architect / Service Design Specialist Contract: 12 months IR35: Inside IR35 Location: London or Gloucester My client, a leading technology company ,is looking for an experienced Enterprise Architect / Service Design Specialist to support a high-profile defence programme. Key Responsibilities Deliver enterprise architecture and service design for complex, secure environments Produce production-ready HLD and LLD architecture artefacts Lead workshops and design activities, shaping end-to-end digital services Model architectures and services using Sparx Enterprise Architect Apply user research and data to improve service journeys and outcomes Support security assurance, risk and accreditation activities Mentor and support other architects and service designers Essential Skills & Experience Proven Enterprise Architect experience in complex organisations Experience in Defence sector DV cleared Strong TOGAF expertise Hands-on with Sparx EA Strong modelling skills: ArchiMate, UML, BPMN Desirable TOGAF / MODAF or ArchiMate certification Experience with Waterfall, SAFe or hybrid delivery Background in secure or regulated digital services If the role aligns with your interest and experience please apply with your updated CV or contact for more information.
Job Overview - Aviva Travel Inbound Customer Service Specialist Start Date: 9th June 2025 Salary: £23,448.92 Per Annum - £12.60 per hour Site: Work From Home Shifts: Full Time 35.85 hours working 5/7 days, Monday to Friday 08:00-20:00, Saturday 08:00-18:00, Sunday 10:00-16:00 (Must be FULLY flexible to cover business operating hours) NO PART TIME HOURS AVAILABLE Training: Up to 29 Days ( No holidays or appointments will be authorised during first 6 weeks of employment ) Contract: Permanent Probity : DBS, Credit Check, Sanctions check, CIFAS Check and 2 year employment history ( this is in addition to referencing ) Day to day responsibilities of the Customer Service Representative Customer Service processing Aviva travel customers policies Handling call demand for our banking partner. Dealing with Travel Insurance policies underwritten by Aviva to process medical & trip upgrades for customers Dealing with complex medical queries and screening customers' medical conditions Adhering to mandatory call scripts on all calls Using multiple systems simultaneously Owning and handling FCA regulated complaints through to completion Have direct responsibility handling underwriting risks and will deal with these queries with caution and customer protection at the forefront of your mind Identifying and recording vulnerability, where patience, empathy and support are critical Complying with strict FCA regulations around compliance with a key focus on customer protection Skills needed to be a Customer Service Representative We are looking for the following skills and attributes: Must be proficient in using/navigating PC systems within a fast-paced environment Fantastic verbal/communication skills Comprehensive experience within a customer service environment Have an open mind and positive attitude in response to feedback to help you improve The ability to establish collaborative customer relationships A good attitude and the ability to interact with lots of different people Strong written skills with the ability to show attention to detail Professional and friendly manner A good, consistent typing speed Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence Other Info/Work From Home Requirements Whilst this is a Work From Home opportunity, you must ensure you are free from any caregiving responsibilities during all shift times. For example, you are required to have full childcare arrangements in place It is imperative that you maintain a professional working environment as you would if you were coming to an office It is your responsibility to ensure you have a dedicated workspace free of noise and distraction to comply with your contractual obligations This includes the requirement of your workspace/room to be clear of any mobile phones or other electronic devices whilst you are at your workstation If you have any questions regarding this role see contact details below Tel Number - Email - Benefits of being a Customer Service Representative Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Teleperformance are proud to be working with Aviva, one of the world's most reputable brands. AVIVA is a leading multinational insurance company with over 33 million customers across 16 different countries. In the United Kingdom, Aviva is the largest general insurer and a leading life and pensions provider. They pride themselves on customer experience and have a strong commitment to serve their customers well. Within the role you'll support customers with a range of enquiries regarding their car insurance policy, ensuring answers are always delivered and resolutions found, whilst maintaining the highest level of customer service.
May 03, 2026
Full time
Job Overview - Aviva Travel Inbound Customer Service Specialist Start Date: 9th June 2025 Salary: £23,448.92 Per Annum - £12.60 per hour Site: Work From Home Shifts: Full Time 35.85 hours working 5/7 days, Monday to Friday 08:00-20:00, Saturday 08:00-18:00, Sunday 10:00-16:00 (Must be FULLY flexible to cover business operating hours) NO PART TIME HOURS AVAILABLE Training: Up to 29 Days ( No holidays or appointments will be authorised during first 6 weeks of employment ) Contract: Permanent Probity : DBS, Credit Check, Sanctions check, CIFAS Check and 2 year employment history ( this is in addition to referencing ) Day to day responsibilities of the Customer Service Representative Customer Service processing Aviva travel customers policies Handling call demand for our banking partner. Dealing with Travel Insurance policies underwritten by Aviva to process medical & trip upgrades for customers Dealing with complex medical queries and screening customers' medical conditions Adhering to mandatory call scripts on all calls Using multiple systems simultaneously Owning and handling FCA regulated complaints through to completion Have direct responsibility handling underwriting risks and will deal with these queries with caution and customer protection at the forefront of your mind Identifying and recording vulnerability, where patience, empathy and support are critical Complying with strict FCA regulations around compliance with a key focus on customer protection Skills needed to be a Customer Service Representative We are looking for the following skills and attributes: Must be proficient in using/navigating PC systems within a fast-paced environment Fantastic verbal/communication skills Comprehensive experience within a customer service environment Have an open mind and positive attitude in response to feedback to help you improve The ability to establish collaborative customer relationships A good attitude and the ability to interact with lots of different people Strong written skills with the ability to show attention to detail Professional and friendly manner A good, consistent typing speed Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence Other Info/Work From Home Requirements Whilst this is a Work From Home opportunity, you must ensure you are free from any caregiving responsibilities during all shift times. For example, you are required to have full childcare arrangements in place It is imperative that you maintain a professional working environment as you would if you were coming to an office It is your responsibility to ensure you have a dedicated workspace free of noise and distraction to comply with your contractual obligations This includes the requirement of your workspace/room to be clear of any mobile phones or other electronic devices whilst you are at your workstation If you have any questions regarding this role see contact details below Tel Number - Email - Benefits of being a Customer Service Representative Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Teleperformance are proud to be working with Aviva, one of the world's most reputable brands. AVIVA is a leading multinational insurance company with over 33 million customers across 16 different countries. In the United Kingdom, Aviva is the largest general insurer and a leading life and pensions provider. They pride themselves on customer experience and have a strong commitment to serve their customers well. Within the role you'll support customers with a range of enquiries regarding their car insurance policy, ensuring answers are always delivered and resolutions found, whilst maintaining the highest level of customer service.
Job Title: SHE Advisor Location: Govan, Onsite - 5 days a week Mon- Thurs 07.30 -16.00 Fri - 07.30-12.30 We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Up to £42,000 dependent on skills and experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: As a SHE Advisor for Naval Ships, you will lead the hands on delivery of Safety, Health and Environmental practices across complex shipbuilding and support programmes. Working closely with diverse project teams, contractors and operational staff, you will implement SHE plans, provide assurance and act as a trusted, inclusive advisor. You will offer visible, leadership throughout the build, helping ensure all activities are carried out safely and responsibly. Your work directly protects people, assets and programme milestones, enabling Naval Ship projects to be delivered safely, compliantly and efficiently. Core duties: Ensure you provide clear, competent and inclusive SHE advice to leaders to support effective risk management This role will require you to contribute to innovative SHE improvement programmes that strengthen risk controls and drive positive change You will deliver assurance activities that confirm compliance with legal requirements and SHE Management Systems Work collaboratively with project teams and contractors to embed safe, sustainable working practices Essential Skills: Hold a QCF/NQF Level 3 or higher SHE qualification, such as NEBOSH General or an equivalent accredited certification Demonstrate considerable influencing skills to help operationalise, integrate and deliver processes, projects and organisational change Use clear, inclusive communication and collaboration to embed effective SHE practices across diverse teams and environments SHE Operational Delivery: As SHE Advisor for the Naval Ships SHE Operational Delivery Team, you'll play a key role in the delivery of Safety, Health and Environmental standards across complex shipbuilding programmes-driving SHE plans, managing risk and providing visible leadership through build, integration, test and trials. The role protects people, assets and programme milestones, ensuring safe and compliant delivery. You'll join a skilled, collaborative SHE community supporting some of the UK's most critical naval projects alongside engineers and project teams. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 5th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
May 03, 2026
Full time
Job Title: SHE Advisor Location: Govan, Onsite - 5 days a week Mon- Thurs 07.30 -16.00 Fri - 07.30-12.30 We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Up to £42,000 dependent on skills and experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: As a SHE Advisor for Naval Ships, you will lead the hands on delivery of Safety, Health and Environmental practices across complex shipbuilding and support programmes. Working closely with diverse project teams, contractors and operational staff, you will implement SHE plans, provide assurance and act as a trusted, inclusive advisor. You will offer visible, leadership throughout the build, helping ensure all activities are carried out safely and responsibly. Your work directly protects people, assets and programme milestones, enabling Naval Ship projects to be delivered safely, compliantly and efficiently. Core duties: Ensure you provide clear, competent and inclusive SHE advice to leaders to support effective risk management This role will require you to contribute to innovative SHE improvement programmes that strengthen risk controls and drive positive change You will deliver assurance activities that confirm compliance with legal requirements and SHE Management Systems Work collaboratively with project teams and contractors to embed safe, sustainable working practices Essential Skills: Hold a QCF/NQF Level 3 or higher SHE qualification, such as NEBOSH General or an equivalent accredited certification Demonstrate considerable influencing skills to help operationalise, integrate and deliver processes, projects and organisational change Use clear, inclusive communication and collaboration to embed effective SHE practices across diverse teams and environments SHE Operational Delivery: As SHE Advisor for the Naval Ships SHE Operational Delivery Team, you'll play a key role in the delivery of Safety, Health and Environmental standards across complex shipbuilding programmes-driving SHE plans, managing risk and providing visible leadership through build, integration, test and trials. The role protects people, assets and programme milestones, ensuring safe and compliant delivery. You'll join a skilled, collaborative SHE community supporting some of the UK's most critical naval projects alongside engineers and project teams. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 5th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
