About Legends Global Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win we create a culture where everyone has the opportunity to thrive. About the Role The Workforce Planning Director r will build and lead a scalable, compliant and high performance People Operations function for a live events environment. This role ensures the organisation can safely and efficiently deploy large, diverse workforces - often across multiple venues - while delivering a best in class employee and event day experience. You will own the entire People Operations engine, including workforce scheduling, event day staffing operations, and compliance. What we can offer Hosting events is what we do best, and we want our People to experience that too- enjoy access to discounted tickets to unleash your superfan for all your favourites. You will work hard at Legends Global , but you will be rewarded with lots of time to relax and rest with 25 days annual leave We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you're contributing to our success with our Life Assurance policy. A healthy contribution of 5% Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield ; Legends Global will support with these unexpected costs. For you and any children. We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace. We are visionaries: both physically and metaphorically! When you join Legends Global you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute-join our Cycle to Work scheme and turn every ride into a win for you and the planet Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team Key Responsibilities: Oversee end to end event resourcing strategy, ensuring the right people, with the right skills, are staffed for each event, across FOH, BOH, F&B, hospitality, security, production, and technical roles. You will be responsible for ensuring The F&B Academy is clearly owned, well governed, and experienced across our venues Lead surge staffing models for high volume event days. Drive the master staffing plan aligned with event calendars, site needs, and commercial forecasts. Oversee rota/scheduling systems to ensure Working Time compliance and capacity planning. Own the accreditation process - badges, passes, compliance documentation, background checks, eligibility to work. Ensure all staff (permanent, seasonal, agency) meet compliance standards before entering site. Partner with H&S, Security, and Venue Ops to uphold safety, safeguarding, and regulatory standards. Deliver and maintain event day People Ops protocols, including check in/check out structures, incident management, and welfare. Oversee mass onboarding cycles for seasonal and temporary talent pools . Lead benefits strategy for a blended workforce - permanent, casual, and event day. Build and lead a high performing People Ops team capable of scaling up during peak periods. Partner with Operations, Production, Commercial, Hospitality, Security, and F&B leads. Provide visible leadership on large events - "on the ground" support, troubleshooting, and people flow management. Automate workflows to reduce manual event day admin. Oversee workforce management tech (HRIS, T&A, scheduling, accreditation). Introduce strong operational governance: SOPs, audits, risk logs, compliance dashboards. Implement VOC (Voice of Colleague) and post event debrief loops to drive continual improvement. We are looking for someone with: Senior People Operations leadership experience in live events, stadiums, festivals, venues, entertainment, hospitality, or large-scale operations. Proven ability to resource, schedule, and run event day or shift based operations. Experience with HRIS and workforce management systems (RotaCloud, Deputy, Harri, Workforce, Workday, SAP, etc.). Strong understanding of UK Working Time Regulations, safety standards, and event day compliance requirements. Expertise managing large volumes of casual, seasonal, contractor, and agency workers. Experience in sports, touring, stadium catering, or festival operations. Multi site workforce management experience. Event vendor onboarding. Expert stakeholder manager - able to work with Ops, Commercial, F&B, Safety. Any offer of employment will be subject to satisfactory pre employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. Inclusive Workplace At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date. GENERAL INFORMATION The requirements of the business are such that it is necessary to have a flexible approach and therefore some business-related travel to be able to work at our venues and operational sites will be required.
Apr 06, 2026
Full time
About Legends Global Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win we create a culture where everyone has the opportunity to thrive. About the Role The Workforce Planning Director r will build and lead a scalable, compliant and high performance People Operations function for a live events environment. This role ensures the organisation can safely and efficiently deploy large, diverse workforces - often across multiple venues - while delivering a best in class employee and event day experience. You will own the entire People Operations engine, including workforce scheduling, event day staffing operations, and compliance. What we can offer Hosting events is what we do best, and we want our People to experience that too- enjoy access to discounted tickets to unleash your superfan for all your favourites. You will work hard at Legends Global , but you will be rewarded with lots of time to relax and rest with 25 days annual leave We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you're contributing to our success with our Life Assurance policy. A healthy contribution of 5% Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield ; Legends Global will support with these unexpected costs. For you and any children. We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace. We are visionaries: both physically and metaphorically! When you join Legends Global you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute-join our Cycle to Work scheme and turn every ride into a win for you and the planet Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team Key Responsibilities: Oversee end to end event resourcing strategy, ensuring the right people, with the right skills, are staffed for each event, across FOH, BOH, F&B, hospitality, security, production, and technical roles. You will be responsible for ensuring The F&B Academy is clearly owned, well governed, and experienced across our venues Lead surge staffing models for high volume event days. Drive the master staffing plan aligned with event calendars, site needs, and commercial forecasts. Oversee rota/scheduling systems to ensure Working Time compliance and capacity planning. Own the accreditation process - badges, passes, compliance documentation, background checks, eligibility to work. Ensure all staff (permanent, seasonal, agency) meet compliance standards before entering site. Partner with H&S, Security, and Venue Ops to uphold safety, safeguarding, and regulatory standards. Deliver and maintain event day People Ops protocols, including check in/check out structures, incident management, and welfare. Oversee mass onboarding cycles for seasonal and temporary talent pools . Lead benefits strategy for a blended workforce - permanent, casual, and event day. Build and lead a high performing People Ops team capable of scaling up during peak periods. Partner with Operations, Production, Commercial, Hospitality, Security, and F&B leads. Provide visible leadership on large events - "on the ground" support, troubleshooting, and people flow management. Automate workflows to reduce manual event day admin. Oversee workforce management tech (HRIS, T&A, scheduling, accreditation). Introduce strong operational governance: SOPs, audits, risk logs, compliance dashboards. Implement VOC (Voice of Colleague) and post event debrief loops to drive continual improvement. We are looking for someone with: Senior People Operations leadership experience in live events, stadiums, festivals, venues, entertainment, hospitality, or large-scale operations. Proven ability to resource, schedule, and run event day or shift based operations. Experience with HRIS and workforce management systems (RotaCloud, Deputy, Harri, Workforce, Workday, SAP, etc.). Strong understanding of UK Working Time Regulations, safety standards, and event day compliance requirements. Expertise managing large volumes of casual, seasonal, contractor, and agency workers. Experience in sports, touring, stadium catering, or festival operations. Multi site workforce management experience. Event vendor onboarding. Expert stakeholder manager - able to work with Ops, Commercial, F&B, Safety. Any offer of employment will be subject to satisfactory pre employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. Inclusive Workplace At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date. GENERAL INFORMATION The requirements of the business are such that it is necessary to have a flexible approach and therefore some business-related travel to be able to work at our venues and operational sites will be required.
Consultant Occupational Health Physician The closing date is 19 March 2026 Blackpool Teaching Hospitals NHS Foundation Trust is committed to values-based leadership and aims to be a great place to work. The clinical lead for the Department reports to the Head of Occupational Health and is accountable to the Chief Medical Officer. Based in Whinacre House, the Staff Health & Wellbeing Centre delivers accredited SEQOHS services to improve staff health, reduce stress, and promote wellbeing for Trust employees and external clients. Candidates must have Membership/Fellowship of the Faculty of Occupational Medicine, a CCST/CCT/EEA equivalent in Occupational Medicine, or be eligible for GMC Specialist Register admission within six months of interview. Part of the People and Culture Division, the Occupational Health Department provides comprehensive services to Trust staff and external organisations, generating income for the department. The department has experience training Specialty Trainees and plans to offer further training opportunities. AAC date TBC Main duties of the job Maintain an understanding of current professional and national developments applicable to Occupational Health. In conjunction with the Head of Workforce Health & Wellbeing represent the Occupational Health Service at relevant committee meetings to ensure that the development and improvement of service delivery programmes and protocols includes specialist occupational health advice. About us Blackpool Teaching Hospitals NHS Foundation Trust is situated on the west coast of Lancashire, and offers a full range of district hospital services and community health services to a population of 1.6 million in Lancashire and South Cumbria. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology services across the wider region. We employ more than 6,500 staff, with a turnover in excess of £370m in 2014/2015 and have approximately 900 beds. Job responsibilities Make a specialist assessment of a patients health status and occupational health needs (by history, physical examination, clinical procedures and relevant tests). Obtain or arrange for additional medical or paramedical information from specialists or relevant therapists. Make a functional assessment of the patients physical and psychological capability for their job (or the job they might be asked to do) and make highly specialist clinical decisions following assessment of complex cases. Assess the impact of a patients work on their health. Assess the risk a patients health or fitness poses to the safety of themselves and others. Provide patients with information on their health, its occupational impact and the steps needed to control and reduce their personal risks. Communicate respectfully with patients and ensure they are fully informed. Provide advice on the relevant options for treatment, rehabilitation and redeployment to both clients and managers as appropriate. Advise on the short- and long-term modifications to a patients work dictated by their state of health. Keep a clear, concise and contemporaneous patient record that details the clinical findings, the results of tests, reports given and received, decisions made, and advice given to patients and others, and relevant details of treatments and referrals. Involve other health and occupational health professionals where appropriate, including the patients general practitioner. Provide advice to other specialists/professionals and to non-specialists within the clinical field and to give advice to Occupational Health Advisers. Communicate with human resources and line managers about the patient in an ethical and meaningful way, while maintaining the important requirement of medical confidentiality. Person Specification Legal Requirments Inclusion on the Specialist Register or eligible for inclusion within 6 months of interview date Full registration with the GMC Education and Qualification MB ChB or equivalent MRCP or equivalent Knowledge & Research Must be able to demonstrate a wide breadth of clinical experience and competence in Occupational Medicine. Knowledge and understanding of quality assurance processes e.g. SEQOHS Knowledge and experience of Clinical Governance related activities Commitment to CPD and requirements of clinical governance and audit Experience of clinical research in one or more aspects of occupational health A proven track record in self- directed research Publications in peer reviewed journals Skills and Ability Excellent communication skills - both oral and written. Effective teaching skills Ability to organise and prioritise workload and to delegate responsibility and supervise staff. Involvement and evidence of implementation of service development and managing change in a healthcare setting Leadership skills- ability to take responsibility, show leadership and make decisions Experience of participation in regular clinical audit and contribution to maintaining high standards of clinical governance Familiar with current structure of health service and conversant with recent initiatives and changes in occupational health medicine Full driving licence Computer and IT skills Experience in Occupational Medicine in the NHS HSE Appointed doctor (Ionising Radiations, Asbestos & Lead Regulations) Awareness of the principles of core practices involved in service management, project management and effective meetings Educational qualification or working towards. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Blackpool Teaching Hospitals NHS Foundation Trust
Apr 06, 2026
Full time
Consultant Occupational Health Physician The closing date is 19 March 2026 Blackpool Teaching Hospitals NHS Foundation Trust is committed to values-based leadership and aims to be a great place to work. The clinical lead for the Department reports to the Head of Occupational Health and is accountable to the Chief Medical Officer. Based in Whinacre House, the Staff Health & Wellbeing Centre delivers accredited SEQOHS services to improve staff health, reduce stress, and promote wellbeing for Trust employees and external clients. Candidates must have Membership/Fellowship of the Faculty of Occupational Medicine, a CCST/CCT/EEA equivalent in Occupational Medicine, or be eligible for GMC Specialist Register admission within six months of interview. Part of the People and Culture Division, the Occupational Health Department provides comprehensive services to Trust staff and external organisations, generating income for the department. The department has experience training Specialty Trainees and plans to offer further training opportunities. AAC date TBC Main duties of the job Maintain an understanding of current professional and national developments applicable to Occupational Health. In conjunction with the Head of Workforce Health & Wellbeing represent the Occupational Health Service at relevant committee meetings to ensure that the development and improvement of service delivery programmes and protocols includes specialist occupational health advice. About us Blackpool Teaching Hospitals NHS Foundation Trust is situated on the west coast of Lancashire, and offers a full range of district hospital services and community health services to a population of 1.6 million in Lancashire and South Cumbria. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology services across the wider region. We employ more than 6,500 staff, with a turnover in excess of £370m in 2014/2015 and have approximately 900 beds. Job responsibilities Make a specialist assessment of a patients health status and occupational health needs (by history, physical examination, clinical procedures and relevant tests). Obtain or arrange for additional medical or paramedical information from specialists or relevant therapists. Make a functional assessment of the patients physical and psychological capability for their job (or the job they might be asked to do) and make highly specialist clinical decisions following assessment of complex cases. Assess the impact of a patients work on their health. Assess the risk a patients health or fitness poses to the safety of themselves and others. Provide patients with information on their health, its occupational impact and the steps needed to control and reduce their personal risks. Communicate respectfully with patients and ensure they are fully informed. Provide advice on the relevant options for treatment, rehabilitation and redeployment to both clients and managers as appropriate. Advise on the short- and long-term modifications to a patients work dictated by their state of health. Keep a clear, concise and contemporaneous patient record that details the clinical findings, the results of tests, reports given and received, decisions made, and advice given to patients and others, and relevant details of treatments and referrals. Involve other health and occupational health professionals where appropriate, including the patients general practitioner. Provide advice to other specialists/professionals and to non-specialists within the clinical field and to give advice to Occupational Health Advisers. Communicate with human resources and line managers about the patient in an ethical and meaningful way, while maintaining the important requirement of medical confidentiality. Person Specification Legal Requirments Inclusion on the Specialist Register or eligible for inclusion within 6 months of interview date Full registration with the GMC Education and Qualification MB ChB or equivalent MRCP or equivalent Knowledge & Research Must be able to demonstrate a wide breadth of clinical experience and competence in Occupational Medicine. Knowledge and understanding of quality assurance processes e.g. SEQOHS Knowledge and experience of Clinical Governance related activities Commitment to CPD and requirements of clinical governance and audit Experience of clinical research in one or more aspects of occupational health A proven track record in self- directed research Publications in peer reviewed journals Skills and Ability Excellent communication skills - both oral and written. Effective teaching skills Ability to organise and prioritise workload and to delegate responsibility and supervise staff. Involvement and evidence of implementation of service development and managing change in a healthcare setting Leadership skills- ability to take responsibility, show leadership and make decisions Experience of participation in regular clinical audit and contribution to maintaining high standards of clinical governance Familiar with current structure of health service and conversant with recent initiatives and changes in occupational health medicine Full driving licence Computer and IT skills Experience in Occupational Medicine in the NHS HSE Appointed doctor (Ionising Radiations, Asbestos & Lead Regulations) Awareness of the principles of core practices involved in service management, project management and effective meetings Educational qualification or working towards. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Blackpool Teaching Hospitals NHS Foundation Trust
White Collar Factory (95009), United Kingdom, London, London In-house PSL / Professional Support Lawyer (Knowledge Support) - Manager About this role Capital One is excited to create a new opportunity to join our UK Legal Team as a professional support knowledge lawyer, supporting the legal team to maintain up to date legal knowledge across the spectrum of issues impacting a consumer lender in the UK. Reporting to our Head of Customer (Acquisition, Strategy and Operations) Legal Team, you will leverage your expertise to deliver highly effective knowledge services to the Legal department and the wider business. Our goal is to support the UK business to navigate risk, deliver on its strategy, and ultimately provide good customer outcomes. Given the rapid pace of change and innovation across lending, a proactive approach to capturing, organising, and disseminating legal and regulatory knowledge is essential. What you'll do Your key focus will be on embedding a robust knowledge management function and acting as the knowledge expert across the spectrum of issues impacting a FCA regulated consumer lender in the UK: Knowledge Strategy: Produce and share high-quality legal knowledge for the Legal Team and business stakeholders to help inform and shape our business strategy in evolving areas such as Payments and Open Banking. Business Facing Communications: Work with the Legal Team and other functions such as Compliance and the First Line Risk Office, to ensure relevant legal and regulatory developments are communicated to business stakeholders in a proactive, and timely manner through drafting legal updates, training and briefings. People Leadership: You will be responsible for people leadership, managing a small team of lawyers who are SMEs in various aspects of a consumer credit business. You will also be responsible for supporting their development and impact on the team and business. Legislative Tracking & Impact Analysis: Lead the process of horizon scanning and tracking legislative/regulatory developments across the full customer journey (topics include Consumer Duty, Payments, Open Banking, Employment, Tech/AI/Cyber and Competition), whilst assessing their strategic impact on Capital One. Legal Training Programme Development: Identify relevant topics and training needs for the wider Legal Team and design and present sessions. Provide up-to-date, concise, and practical training for stakeholders across the business on core legal and regulatory requirements. Strategic Policy Support: Co-ordinate with the External Affairs function to provide input on the legal and regulatory aspects of areas of strategic importance to COEP where we are seeking to influence change. External Third Party Engagement: Where relevant this could include liaising with industry bodies such as UK Finance in response to industry papers or instructing external counsel. Knowledge Management Systems: Implement procedures to capture, develop, store, and maintain the know-how resources, including examples of previous advice. Focus on maximising the use of digital opportunities and maintaining user-friendly know-how banks. What we're looking for Qualified solicitor with around 5-10 years PQE (guide only). Experience working within, or with (if private practice), an established financial services firm that offers consumer credit products is preferable. Broad knowledge of UK consumer credit legal and regulatory requirements across the full customer journey (e.g., CCA, CONC, Payment Services, Financial Crime, Open Banking) is strongly preferred. PSL/Knowledge Management experience is strongly preferred. A demonstrated ability to lead, coach and inspire a team of lawyers. Understanding of the regulatory expectations around Consumer Duty is preferred. Ability to apply strategic thinking and strong problem-solving skills to knowledge capture and dissemination. Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs. Confidence in written and verbal communications, tailoring content and style to the audience as needed. Great relationship building and team working - across our business stakeholders, our broader Legal department and throughout our business' multi-functional teams. Forward thinking on maximising use of digital opportunities as part of providing legal advice. Genuine focus on delivering a best in class legal service to our business. Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 06, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London In-house PSL / Professional Support Lawyer (Knowledge Support) - Manager About this role Capital One is excited to create a new opportunity to join our UK Legal Team as a professional support knowledge lawyer, supporting the legal team to maintain up to date legal knowledge across the spectrum of issues impacting a consumer lender in the UK. Reporting to our Head of Customer (Acquisition, Strategy and Operations) Legal Team, you will leverage your expertise to deliver highly effective knowledge services to the Legal department and the wider business. Our goal is to support the UK business to navigate risk, deliver on its strategy, and ultimately provide good customer outcomes. Given the rapid pace of change and innovation across lending, a proactive approach to capturing, organising, and disseminating legal and regulatory knowledge is essential. What you'll do Your key focus will be on embedding a robust knowledge management function and acting as the knowledge expert across the spectrum of issues impacting a FCA regulated consumer lender in the UK: Knowledge Strategy: Produce and share high-quality legal knowledge for the Legal Team and business stakeholders to help inform and shape our business strategy in evolving areas such as Payments and Open Banking. Business Facing Communications: Work with the Legal Team and other functions such as Compliance and the First Line Risk Office, to ensure relevant legal and regulatory developments are communicated to business stakeholders in a proactive, and timely manner through drafting legal updates, training and briefings. People Leadership: You will be responsible for people leadership, managing a small team of lawyers who are SMEs in various aspects of a consumer credit business. You will also be responsible for supporting their development and impact on the team and business. Legislative Tracking & Impact Analysis: Lead the process of horizon scanning and tracking legislative/regulatory developments across the full customer journey (topics include Consumer Duty, Payments, Open Banking, Employment, Tech/AI/Cyber and Competition), whilst assessing their strategic impact on Capital One. Legal Training Programme Development: Identify relevant topics and training needs for the wider Legal Team and design and present sessions. Provide up-to-date, concise, and practical training for stakeholders across the business on core legal and regulatory requirements. Strategic Policy Support: Co-ordinate with the External Affairs function to provide input on the legal and regulatory aspects of areas of strategic importance to COEP where we are seeking to influence change. External Third Party Engagement: Where relevant this could include liaising with industry bodies such as UK Finance in response to industry papers or instructing external counsel. Knowledge Management Systems: Implement procedures to capture, develop, store, and maintain the know-how resources, including examples of previous advice. Focus on maximising the use of digital opportunities and maintaining user-friendly know-how banks. What we're looking for Qualified solicitor with around 5-10 years PQE (guide only). Experience working within, or with (if private practice), an established financial services firm that offers consumer credit products is preferable. Broad knowledge of UK consumer credit legal and regulatory requirements across the full customer journey (e.g., CCA, CONC, Payment Services, Financial Crime, Open Banking) is strongly preferred. PSL/Knowledge Management experience is strongly preferred. A demonstrated ability to lead, coach and inspire a team of lawyers. Understanding of the regulatory expectations around Consumer Duty is preferred. Ability to apply strategic thinking and strong problem-solving skills to knowledge capture and dissemination. Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs. Confidence in written and verbal communications, tailoring content and style to the audience as needed. Great relationship building and team working - across our business stakeholders, our broader Legal department and throughout our business' multi-functional teams. Forward thinking on maximising use of digital opportunities as part of providing legal advice. Genuine focus on delivering a best in class legal service to our business. Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
C++ Quant Developer - Fixed Income Strategies Group - VP Department Overview The Fixed Income Division (FID) is comprised of Interest Rate and Currency Products, Credit Products, Securitized Products, and Municipal Securities. Professionals in the Division assess and actively manage risk, trade securities, and structure as well as execute innovative transactions in the fast paced and constantly changing global markets. The Commodities Division is a market leader in energy, metals, and agricultural product trading worldwide whose professionals' trade in both physical and derivative commodity risk. About Morgan Stanley Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence, and strong team ethic. We can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture. What will you be doing? The FID Quant Dev team are a cross asset team within FID strats who deliver technical and software engineering expertise to the full set of strat teams to allow them to deliver cutting edge models to the trading business efficiently and with confidence in their robustness and performance. The team has a focus on safeguarding the quality, performance and reliability of all the analytic software delivered by FID Strats and on encouraging consistency and the adoption of development best practices. The role requires excellent C++ development skills and an ability to work with diverse partners and clients. This is an ideal role for an experienced C++ developer looking to gain insights into financial markets development. What we're looking for: A degree in a quantitative area or technology such as Mathematics, Physics or Computer Science. Experienced programming skills in C++ and a track record of successful development projects in a structured environment. Experience with inter-process communication logic and/or distributed computation would be a benefit. Experience on both Windows and Linux development platforms required. Python and Java experience also beneficial. Solid problem solving skills and mathematical intuition and an interest in the financial industry. Excellent communication skills and experience of working with diverse stakeholders and clients. Flexible work statement Interested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more. Internal Applicants Internal mobility can be a way to grow your career and realize your professional potential. Typically, you must be in your position for at least 18 months and performing satisfactorily before applying for another job at the Firm. Internal applicants can find out more regarding career navigation, mobility guidelines and policy on our employee portal by clicking here. Equal opportunities statement Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents. What you can expect from Morgan Stanley We are committed to maintaining the first class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste into your browser. Certified Persons Regulatory Requirements If this role is deemed a Certified role and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks.
Apr 06, 2026
Full time
C++ Quant Developer - Fixed Income Strategies Group - VP Department Overview The Fixed Income Division (FID) is comprised of Interest Rate and Currency Products, Credit Products, Securitized Products, and Municipal Securities. Professionals in the Division assess and actively manage risk, trade securities, and structure as well as execute innovative transactions in the fast paced and constantly changing global markets. The Commodities Division is a market leader in energy, metals, and agricultural product trading worldwide whose professionals' trade in both physical and derivative commodity risk. About Morgan Stanley Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence, and strong team ethic. We can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture. What will you be doing? The FID Quant Dev team are a cross asset team within FID strats who deliver technical and software engineering expertise to the full set of strat teams to allow them to deliver cutting edge models to the trading business efficiently and with confidence in their robustness and performance. The team has a focus on safeguarding the quality, performance and reliability of all the analytic software delivered by FID Strats and on encouraging consistency and the adoption of development best practices. The role requires excellent C++ development skills and an ability to work with diverse partners and clients. This is an ideal role for an experienced C++ developer looking to gain insights into financial markets development. What we're looking for: A degree in a quantitative area or technology such as Mathematics, Physics or Computer Science. Experienced programming skills in C++ and a track record of successful development projects in a structured environment. Experience with inter-process communication logic and/or distributed computation would be a benefit. Experience on both Windows and Linux development platforms required. Python and Java experience also beneficial. Solid problem solving skills and mathematical intuition and an interest in the financial industry. Excellent communication skills and experience of working with diverse stakeholders and clients. Flexible work statement Interested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more. Internal Applicants Internal mobility can be a way to grow your career and realize your professional potential. Typically, you must be in your position for at least 18 months and performing satisfactorily before applying for another job at the Firm. Internal applicants can find out more regarding career navigation, mobility guidelines and policy on our employee portal by clicking here. Equal opportunities statement Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents. What you can expect from Morgan Stanley We are committed to maintaining the first class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste into your browser. Certified Persons Regulatory Requirements If this role is deemed a Certified role and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks.
Job title: Senior Quantity Surveyor (Freelance) Location: Poole, Dorset Expected Start Date: ASAP Duration: 3 Years Contract Type: Available on a 3 years fixed-term contract or Day Rate (outside IR35) About the Project We are commencing a major £35m commercial-to-residential redevelopment project in Poole, scheduled to begin in March 2026 and run for approximately 3 years. This is a high-profile conversion scheme with complex phasing, stakeholder coordination, and significant procurement and cost-management responsibilities. To support the Senior Project QS, we are seeking an experienced, locally-based Quantity Surveyor to act as the daily commercial lead on site and client facing. Role Overview The Quantity Surveyor will manage day-to-day commercial activity, ensuring accurate cost control, robust documentation, and smooth communication with the Senior Project QS and the wider project team. You'll be the commercial presence on site each day, responsible for gathering data, validating valuations, monitoring progress, and supporting procurement and contract administration. Key Responsibilities Act as the primary on-site commercial representative, feeding all reports, measurements, and updates into the Senior Project QS. Prepare cost reports, weekly variation logs and commercial updates. Undertake on-site measurement, valuation of works, and verification of subcontractor progress. Manage subcontract packages and variation accounts. Monitoring and reconciling materials on site. Support change management, ensuring variations are captured, evidenced, and submitted promptly. Monitor risk and opportunity, reporting regularly to the Senior QS and Project Director. Collaborate with site management to track progress, resolve discrepancies, and maintain accurate commercial records. Contribute to final accounts, ensuring documentation is complete and compliant. Ensure all cost-related activity aligns with project budget, programme, and client expectations. Requirements Minimum 5+ years' experience as a Quantity Surveyor in construction. Experience on large-scale commercial or residential projects ( £10m; ideally £25m+). Strong knowledge of procurement, measurement, cost control, and contract administration. Familiarity with D&B JCT contracts. Accreditation with RICS or equal Confident working independently and reporting remotely to a lead QS. High accuracy, strong organisational skills, proactive problem-solving. Excellent communication and stakeholder collaboration. Must be based locally to Poole or within a practical commuting distance. Must be willing to work full-time on site. For further information, please call Rhian Newman of Thorn Baker on (phone number removed) BTL01
Apr 06, 2026
Contractor
Job title: Senior Quantity Surveyor (Freelance) Location: Poole, Dorset Expected Start Date: ASAP Duration: 3 Years Contract Type: Available on a 3 years fixed-term contract or Day Rate (outside IR35) About the Project We are commencing a major £35m commercial-to-residential redevelopment project in Poole, scheduled to begin in March 2026 and run for approximately 3 years. This is a high-profile conversion scheme with complex phasing, stakeholder coordination, and significant procurement and cost-management responsibilities. To support the Senior Project QS, we are seeking an experienced, locally-based Quantity Surveyor to act as the daily commercial lead on site and client facing. Role Overview The Quantity Surveyor will manage day-to-day commercial activity, ensuring accurate cost control, robust documentation, and smooth communication with the Senior Project QS and the wider project team. You'll be the commercial presence on site each day, responsible for gathering data, validating valuations, monitoring progress, and supporting procurement and contract administration. Key Responsibilities Act as the primary on-site commercial representative, feeding all reports, measurements, and updates into the Senior Project QS. Prepare cost reports, weekly variation logs and commercial updates. Undertake on-site measurement, valuation of works, and verification of subcontractor progress. Manage subcontract packages and variation accounts. Monitoring and reconciling materials on site. Support change management, ensuring variations are captured, evidenced, and submitted promptly. Monitor risk and opportunity, reporting regularly to the Senior QS and Project Director. Collaborate with site management to track progress, resolve discrepancies, and maintain accurate commercial records. Contribute to final accounts, ensuring documentation is complete and compliant. Ensure all cost-related activity aligns with project budget, programme, and client expectations. Requirements Minimum 5+ years' experience as a Quantity Surveyor in construction. Experience on large-scale commercial or residential projects ( £10m; ideally £25m+). Strong knowledge of procurement, measurement, cost control, and contract administration. Familiarity with D&B JCT contracts. Accreditation with RICS or equal Confident working independently and reporting remotely to a lead QS. High accuracy, strong organisational skills, proactive problem-solving. Excellent communication and stakeholder collaboration. Must be based locally to Poole or within a practical commuting distance. Must be willing to work full-time on site. For further information, please call Rhian Newman of Thorn Baker on (phone number removed) BTL01
About the Trust We're one of the UK's biggest charities and we care for 2,000 miles of canals, rivers, docks and reservoirs because we believe life is better by water. We're looking for people who support our cause and want to make a difference for future generations. Could this be you? Along with our waterways we also manage museums, archives and the country's third largest collection of historic buildings, as well as the nature and wildlife that calls our canals home. All of this enables us to provide wellbeing opportunities for millions of people each year. Join Our Team: Project Manager - Operational Property We're excited to welcome a new Project Manager within our Estates team. Navigate your future and lock in your career as we keep our canals open and alive. This role follows 37 hours, Monday to Friday working pattern. The vacancy will be offered on a remote working basis, with a requirement to attend our main hub spaces as and when required. Relevant Hubs: Leeds, Ellesmere Port, Burnley, Birmingham, Gloucester, Crickhowel. Role Overview The Trust is undergoing significant change to become more efficient, agile and technology enabled. This transformation involves reviewing and improving existing processes and ways of working across the Investment & Commercial - Estates directorate (Operational Property Team) and potentially wider areas of the organisation. Working collaboratively across the Trust, the post holder will manage the successful delivery of a range of projects and programmes. These may not always be high value but will be multi faceted, potentially complex and highly impactful, spanning areas such as people processes, IT, equipment and business operations. By leading this work effectively, the post holder will make a key contribution to the long term financial sustainability of the Trust and support its ambitions as the waterways and wellbeing charity. Key Accountabilities Manage projects in accordance with the Trust's policies and defined standards to ensure compliance, from conception to final completion. Capture project requirements, assess user and stakeholder impact, preparation of business cases to justify investment in a project. Develop, implement and monitor progress against a schedule of project activities and key milestones to achieve the project objectives. Develop and implement reactive strategies to address emerging project circumstances. Identify project people resource needs, recruit for, assign, lead and motivate the project team to ensure all project objectives are achieved. Work collaboratively with Trust teams and, where needed, influence them to participate and support project implementation. Represent the Trust with external parties/ organisation in the furtherment of the project programme. Develop and agree project budgets and control forecast and actual costs against the budgets. Plan and control forecasts and actual costs against the project budget. Manage risks, issues and changes on the project. Maintain communications with stakeholders and the project team/organisation to satisfy their differing needs. Maintain progress and other reporting relating to projects through a range of media - written, oral, presentation, digital - for both internal and external audiences and a range of people and seniorities. Adapt approach as appropriate. Identify procurement needs required for projects, work with internal Trust teams to implement required procurement. Handover and closure of the project in a controlled manner highlighting any areas for improvements or elements of good practice to be considered in future projects. Work safely ensuring the safety of others and contribute to safe working in all activities Identify opportunities for, recruit for and lead volunteers as appropriate in the delivery of the project programme. Display the Trust values and behaviours at all times Ensure that diversity and inclusion are integrated into all aspects of Trust life and promoting inclusion by challenging behaviour, practices, actions, or decisions that are counter to the objectives of the Trust's policies and values About you You're an organised and adaptable project professional with experience delivering complex projects from concept to completion. You can analyse requirements, build clear plans and manage budgets, risks and changes effectively. Collaborative and confident, you work well with a range of teams, communicate clearly at all levels and can influence others to support project goals. You lead project groups with clarity and motivation, and you're comfortable representing the Trust with external partners. You bring a solutions focused approach, a commitment to safe working and the ability to keep projects on track in a fast moving environment. Experience involving or leading volunteers is an advantage. Skills & Qualifications Degree (or equivalent) in a related discipline e.g. Project or programme management Project/Programme Management accreditation/qualification i.e. APM Project Management Qualification, Managing Successful Programmes (MSP), Prince2; or ability to work towards it. Technician/Associate level (or equivalent) membership of an appropriate professional body e.g. .Association for Project Management (APM), Institution of Civil Engineers (ICE) Royal Institute of Chartered Surveyors (RICS) Proven post qualification experience of successfully managing multiple complex projects across different sectors. Comprehensive knowledge of project management processes and systems Some experience of SAP particularly in the Logistics, Accounting and Information System modules Some experience of various approaches to procurement, applicable contracts and requirements. Authoritative and able communicator in a range of media - written, oral and digital; for a range of audiences and seniorities to executive level - both for internal and external audiences. Ability to manage internal and external stakeholders, taking account of their levels of influence Proficient in the use of a personal computer and business applications software e.g. Excel, Word and other MS office applications. Proven ability to prepare and maintain schedules for activities and events for projects, taking account of dependencies and resource requirements. Proven ability to develop and agree budgets for projects and control forecast and actual costs against the budgets. Valid UK driving license Comply with Canal & River Trust Health & Safety policy and defined standards, report incidents, accidents and near misses. Assess the risks and make adjustments to work methods where appropriate. Ensure all equipment (PPE, plant, materials etc.) is appropriate for the task. Consider your own and others behaviour. Safeguarding - To be aware of your own responsibilities regarding safeguarding and to support our commitment to providing safe environments and working practises that promote and protect the safety and welfare of children, young people and adults at risk at all times We reserve the right to close this vacancy early if we receive sufficient suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible. Contact & Application If you have any questions, feel free to reach out to us at . We encourage early applications as we may close the vacancy once we receive enough suitable candidates. What We Offer We offer an annual salary of £39,500 + £390 per month Car Cash Allowance. Enjoy a competitive pension scheme, increasing holiday entitlement, and a range of employee benefits. For a full breakdown of our benefits, check out our brochure here: EVP - 1. We care passionately for our waterways, and as importantly, for those who look after and use them. We are committed to building a diverse and inclusive workforce where everyone can thrive. We are striving to represent the diverse communities that we are a part of and welcome applicants from across all sectors of the community. We want everyone to have the opportunity to perform at their best during our recruitment process. If you require any reasonable adjustments - whether for a disability, neurodiversity, or health condition - please let us know what you need and how we can support you. We'll work with you to make any necessary changes. All of our jobs can be considered on a part time, flexible or job share basis. We operate a Guaranteed Interview Scheme for disabled applicants who meet the minimum criteria for the role. You are considered disabled under the Equality Act 2010 if you have a physical or mental impairment that has a substantial and long term negative effect on your ability to carry out normal day to day activities. We recognise not everyone who is classified as disabled under the Equality Act personally identifies this way, or with this definition of disability. Please do not let this discourage you from applying under the scheme. At Canal & River Trust, we are committed to fair, transparent, and ethical recruitment practices. As part of our hiring process, we may use AI to analyse applications and support us work more efficiently. However, all hiring decisions - without exception - are made by our hiring managers.
Apr 06, 2026
Full time
About the Trust We're one of the UK's biggest charities and we care for 2,000 miles of canals, rivers, docks and reservoirs because we believe life is better by water. We're looking for people who support our cause and want to make a difference for future generations. Could this be you? Along with our waterways we also manage museums, archives and the country's third largest collection of historic buildings, as well as the nature and wildlife that calls our canals home. All of this enables us to provide wellbeing opportunities for millions of people each year. Join Our Team: Project Manager - Operational Property We're excited to welcome a new Project Manager within our Estates team. Navigate your future and lock in your career as we keep our canals open and alive. This role follows 37 hours, Monday to Friday working pattern. The vacancy will be offered on a remote working basis, with a requirement to attend our main hub spaces as and when required. Relevant Hubs: Leeds, Ellesmere Port, Burnley, Birmingham, Gloucester, Crickhowel. Role Overview The Trust is undergoing significant change to become more efficient, agile and technology enabled. This transformation involves reviewing and improving existing processes and ways of working across the Investment & Commercial - Estates directorate (Operational Property Team) and potentially wider areas of the organisation. Working collaboratively across the Trust, the post holder will manage the successful delivery of a range of projects and programmes. These may not always be high value but will be multi faceted, potentially complex and highly impactful, spanning areas such as people processes, IT, equipment and business operations. By leading this work effectively, the post holder will make a key contribution to the long term financial sustainability of the Trust and support its ambitions as the waterways and wellbeing charity. Key Accountabilities Manage projects in accordance with the Trust's policies and defined standards to ensure compliance, from conception to final completion. Capture project requirements, assess user and stakeholder impact, preparation of business cases to justify investment in a project. Develop, implement and monitor progress against a schedule of project activities and key milestones to achieve the project objectives. Develop and implement reactive strategies to address emerging project circumstances. Identify project people resource needs, recruit for, assign, lead and motivate the project team to ensure all project objectives are achieved. Work collaboratively with Trust teams and, where needed, influence them to participate and support project implementation. Represent the Trust with external parties/ organisation in the furtherment of the project programme. Develop and agree project budgets and control forecast and actual costs against the budgets. Plan and control forecasts and actual costs against the project budget. Manage risks, issues and changes on the project. Maintain communications with stakeholders and the project team/organisation to satisfy their differing needs. Maintain progress and other reporting relating to projects through a range of media - written, oral, presentation, digital - for both internal and external audiences and a range of people and seniorities. Adapt approach as appropriate. Identify procurement needs required for projects, work with internal Trust teams to implement required procurement. Handover and closure of the project in a controlled manner highlighting any areas for improvements or elements of good practice to be considered in future projects. Work safely ensuring the safety of others and contribute to safe working in all activities Identify opportunities for, recruit for and lead volunteers as appropriate in the delivery of the project programme. Display the Trust values and behaviours at all times Ensure that diversity and inclusion are integrated into all aspects of Trust life and promoting inclusion by challenging behaviour, practices, actions, or decisions that are counter to the objectives of the Trust's policies and values About you You're an organised and adaptable project professional with experience delivering complex projects from concept to completion. You can analyse requirements, build clear plans and manage budgets, risks and changes effectively. Collaborative and confident, you work well with a range of teams, communicate clearly at all levels and can influence others to support project goals. You lead project groups with clarity and motivation, and you're comfortable representing the Trust with external partners. You bring a solutions focused approach, a commitment to safe working and the ability to keep projects on track in a fast moving environment. Experience involving or leading volunteers is an advantage. Skills & Qualifications Degree (or equivalent) in a related discipline e.g. Project or programme management Project/Programme Management accreditation/qualification i.e. APM Project Management Qualification, Managing Successful Programmes (MSP), Prince2; or ability to work towards it. Technician/Associate level (or equivalent) membership of an appropriate professional body e.g. .Association for Project Management (APM), Institution of Civil Engineers (ICE) Royal Institute of Chartered Surveyors (RICS) Proven post qualification experience of successfully managing multiple complex projects across different sectors. Comprehensive knowledge of project management processes and systems Some experience of SAP particularly in the Logistics, Accounting and Information System modules Some experience of various approaches to procurement, applicable contracts and requirements. Authoritative and able communicator in a range of media - written, oral and digital; for a range of audiences and seniorities to executive level - both for internal and external audiences. Ability to manage internal and external stakeholders, taking account of their levels of influence Proficient in the use of a personal computer and business applications software e.g. Excel, Word and other MS office applications. Proven ability to prepare and maintain schedules for activities and events for projects, taking account of dependencies and resource requirements. Proven ability to develop and agree budgets for projects and control forecast and actual costs against the budgets. Valid UK driving license Comply with Canal & River Trust Health & Safety policy and defined standards, report incidents, accidents and near misses. Assess the risks and make adjustments to work methods where appropriate. Ensure all equipment (PPE, plant, materials etc.) is appropriate for the task. Consider your own and others behaviour. Safeguarding - To be aware of your own responsibilities regarding safeguarding and to support our commitment to providing safe environments and working practises that promote and protect the safety and welfare of children, young people and adults at risk at all times We reserve the right to close this vacancy early if we receive sufficient suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible. Contact & Application If you have any questions, feel free to reach out to us at . We encourage early applications as we may close the vacancy once we receive enough suitable candidates. What We Offer We offer an annual salary of £39,500 + £390 per month Car Cash Allowance. Enjoy a competitive pension scheme, increasing holiday entitlement, and a range of employee benefits. For a full breakdown of our benefits, check out our brochure here: EVP - 1. We care passionately for our waterways, and as importantly, for those who look after and use them. We are committed to building a diverse and inclusive workforce where everyone can thrive. We are striving to represent the diverse communities that we are a part of and welcome applicants from across all sectors of the community. We want everyone to have the opportunity to perform at their best during our recruitment process. If you require any reasonable adjustments - whether for a disability, neurodiversity, or health condition - please let us know what you need and how we can support you. We'll work with you to make any necessary changes. All of our jobs can be considered on a part time, flexible or job share basis. We operate a Guaranteed Interview Scheme for disabled applicants who meet the minimum criteria for the role. You are considered disabled under the Equality Act 2010 if you have a physical or mental impairment that has a substantial and long term negative effect on your ability to carry out normal day to day activities. We recognise not everyone who is classified as disabled under the Equality Act personally identifies this way, or with this definition of disability. Please do not let this discourage you from applying under the scheme. At Canal & River Trust, we are committed to fair, transparent, and ethical recruitment practices. As part of our hiring process, we may use AI to analyse applications and support us work more efficiently. However, all hiring decisions - without exception - are made by our hiring managers.
Sky Media is the advertising arm of Sky; offering brands an exciting array of channels, websites and apps as means of reaching existing and future customers. Sky Media represents all of Sky's channels and sites, including Sky Sports, Sky News, Sky Showcase, Sky Cinema, Sky Arts, Sky Witness, Sky Atlantic and (url removed). Sky Media also sells on behalf of a host of other famous and renowned brands, including Discovery Networks, Viacom, Fox and NBC Universal. Sky Media offers many different ways of connecting with consumers, whether at home or on the move. From traditional spot ads and sponsorships to advertiser funded content and product placement - all on an ever-increasing array of offline and online platforms. Team overview: We are a small regional team based in Manchester, responsible for supporting all agencies outside of London, including Scotland, Wales, Northern Ireland. What you'll do: Act as a trusted partner to designated agency stakeholders, taking ownership of the end-to-end delivery, optimisation, and commercial success of campaigns across your portfolio. Represent Sky Media in high-stakes agency conversations by bringing insight into campaign delivery challenges, commercial constraints, and revenue opportunities Drive campaign health and commercial yield by influencing trading outcomes, resolving delivery risks, and leading cross-functional coordination with Operations and offshore teams. Act as a primary liaison for offshore team, responsible for oversight of campaign management, making judgment-led decisions and aligning cross-functional teams to deliver quick, commercially-sound resolutions Lead on performance reviews and data-led discussions with agencies to ensure campaigns are optimised and aligned with commercial KPIs. Support Managers on proactive sales prospecting support trading strategy and maximise late sales opportunities. Use initiative to flag emerging delivery issues, negotiate effective mitigations, and suggest tactical upsell strategies to capitalise on late market opportunities. What you'll bring: Proven experience in a media, advertising sales, or campaign management role. Experience managing live campaigns end-to-end, including delivery, optimisation, and performance tracking. Confidence working with media agencies or commercial partners, building trusted working relationships. Strong commercial mindset, with the ability to balance delivery challenges and revenue objectives. Comfortable using data and insights to support optimisation and performance conversations. Experience collaborating with cross-functional teams to resolve issues and drive outcomes. Proactive, organised, and able to make sound decisions in a fast-paced environment. Clear, confident communicator with strong attention to detail. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. The hybrid working expectations for this role are 3 days in the office per week. Your office base: Manchester Cotton House: The Sky Media Manchester team are based in the city centre, a two-minute walk from St Peter's Square tram stop. Parking is available on site on a first come, first serve basis. The team have access to a newly renovated roof terrace (to enjoy when it's not raining!) and can take advantage of services and events through the Bruntwood Collective. These include access to fitness classes, book club and other socials. Inclusion : We're an equal opportunity employer and value diversity at our company. We don't discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We'll look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 06, 2026
Full time
Sky Media is the advertising arm of Sky; offering brands an exciting array of channels, websites and apps as means of reaching existing and future customers. Sky Media represents all of Sky's channels and sites, including Sky Sports, Sky News, Sky Showcase, Sky Cinema, Sky Arts, Sky Witness, Sky Atlantic and (url removed). Sky Media also sells on behalf of a host of other famous and renowned brands, including Discovery Networks, Viacom, Fox and NBC Universal. Sky Media offers many different ways of connecting with consumers, whether at home or on the move. From traditional spot ads and sponsorships to advertiser funded content and product placement - all on an ever-increasing array of offline and online platforms. Team overview: We are a small regional team based in Manchester, responsible for supporting all agencies outside of London, including Scotland, Wales, Northern Ireland. What you'll do: Act as a trusted partner to designated agency stakeholders, taking ownership of the end-to-end delivery, optimisation, and commercial success of campaigns across your portfolio. Represent Sky Media in high-stakes agency conversations by bringing insight into campaign delivery challenges, commercial constraints, and revenue opportunities Drive campaign health and commercial yield by influencing trading outcomes, resolving delivery risks, and leading cross-functional coordination with Operations and offshore teams. Act as a primary liaison for offshore team, responsible for oversight of campaign management, making judgment-led decisions and aligning cross-functional teams to deliver quick, commercially-sound resolutions Lead on performance reviews and data-led discussions with agencies to ensure campaigns are optimised and aligned with commercial KPIs. Support Managers on proactive sales prospecting support trading strategy and maximise late sales opportunities. Use initiative to flag emerging delivery issues, negotiate effective mitigations, and suggest tactical upsell strategies to capitalise on late market opportunities. What you'll bring: Proven experience in a media, advertising sales, or campaign management role. Experience managing live campaigns end-to-end, including delivery, optimisation, and performance tracking. Confidence working with media agencies or commercial partners, building trusted working relationships. Strong commercial mindset, with the ability to balance delivery challenges and revenue objectives. Comfortable using data and insights to support optimisation and performance conversations. Experience collaborating with cross-functional teams to resolve issues and drive outcomes. Proactive, organised, and able to make sound decisions in a fast-paced environment. Clear, confident communicator with strong attention to detail. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. The hybrid working expectations for this role are 3 days in the office per week. Your office base: Manchester Cotton House: The Sky Media Manchester team are based in the city centre, a two-minute walk from St Peter's Square tram stop. Parking is available on site on a first come, first serve basis. The team have access to a newly renovated roof terrace (to enjoy when it's not raining!) and can take advantage of services and events through the Bruntwood Collective. These include access to fitness classes, book club and other socials. Inclusion : We're an equal opportunity employer and value diversity at our company. We don't discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We'll look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Power trust at scale. As a Privacy Solutions Product Owner, you'll be the privacy subjectmatter expert across personalisation, measurement, attribution, advertising, identity resolution, and targeting. Drawing on deep experience in how datadriven products work, you'll guide teams through complex devicelevel data flows, assess realworld impacts, and lead incident response when risks surface. Alongside this, you'll help build and evolve a practical privacy toolkit-patterns, guardrails, and automated checks-that teams can apply consistently in delivery. Embedded with product and engineering teams, you'll balance commercial ambition with responsible data use, enabling confident personalisation, effective measurement, and trusted customer experiences at scale. What you'll do; You'll operate at the intersection of privacy, device data, and real-world delivery, acting as a subject matter expert for addressable technologies. Lead as the privacy SME for datadriven use cases - provide expert guidance across personalisation, measurement, attribution, advertising, identity resolution, and targeting. Assess complex devicelevel data flows - conduct technical impact assessments covering identifiers, signals, and metadata (e.g. cookies, mobile IDs, IPbased and probabilistic signals) across platforms and partners. Guide teams through realworld privacy decisions - apply deep domain knowledge to shape solutions, tradeoffs, and mitigations grounded in how systems actually operate. Build and evolve a practical privacy toolkit - develop and iterate reusable patterns, guardrails, and automated checks that teams can apply consistently in delivery. Embed with delivery teams - review technical designs, implementations, and onboarding of new tools, SDKs, vendors, and platforms, challenging approaches where privacy risks emerge. Lead privacy incident response - act as the onpoint SME during incidents, supporting rootcause analysis, impact assessment, and remediation. Raise capability across teams - coach engineers and product teams on privacyaware data patterns, consent enforcement, signal minimisation, and responsible use of device data. What you'll bring; You bring deep domain expertise and the confidence to lead in complex, ambiguous situations. Builder mindset with product ownership - you enjoy designing and evolving technical frameworks and tooling, with clear ownership of roadmap, backlog, and outcomes for shared privacy capabilities. Strong addressable data expertise - understanding of devicelevel data collection across web, mobile, and OTT, including tags, SDKs, pixels, serverside instrumentation, and event pipelines. Identifiers and signals knowledge - familiarity with cookies, mobile IDs, and IPbased and probabilistic signals, and how they're used in measurement, personalisation, attribution, and targeting. Regulatory and governance literacy - sufficient awareness of GDPR (UK/EU), TCF, PECR, and DPIAs to spot risks early, ask the right questions, and apply governance concepts pragmatically in technical contexts. Assuranceled, deliveryembedded influence - skilled at assessing complex data flows, supporting incident response, and influencing engineers, architects, vendors, and stakeholders through clarity, evidence, and practical solutions. Team overview The Marketing Technology team deliver capability that allows us to attract, engage &"retain"customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on:" Deepening of Martech specialisms and greater alignment and visibility across the group to drive"additional"value and economies of scale" Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities" Embedding best practice technologies and championing their adoption to further"consolidate"technology choices" Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation" Building internal Martech capabilities to enable & empower teams across Sky Residential & Group OTT and to drive operating efficiencies" Marketing Technology - Martech Ground-breaking projects. Innovative tech. Top innovation. Join the Marketing Technology Centre of Excellence and you'll lead technology projects across our TV, broadband, mobile and Sky Business services. Partnering with the business, marketing, technology and data teams, you will drive a digital transformation agenda to improve our marketing effectiveness and deliver better experiences for our customers. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Apr 06, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Power trust at scale. As a Privacy Solutions Product Owner, you'll be the privacy subjectmatter expert across personalisation, measurement, attribution, advertising, identity resolution, and targeting. Drawing on deep experience in how datadriven products work, you'll guide teams through complex devicelevel data flows, assess realworld impacts, and lead incident response when risks surface. Alongside this, you'll help build and evolve a practical privacy toolkit-patterns, guardrails, and automated checks-that teams can apply consistently in delivery. Embedded with product and engineering teams, you'll balance commercial ambition with responsible data use, enabling confident personalisation, effective measurement, and trusted customer experiences at scale. What you'll do; You'll operate at the intersection of privacy, device data, and real-world delivery, acting as a subject matter expert for addressable technologies. Lead as the privacy SME for datadriven use cases - provide expert guidance across personalisation, measurement, attribution, advertising, identity resolution, and targeting. Assess complex devicelevel data flows - conduct technical impact assessments covering identifiers, signals, and metadata (e.g. cookies, mobile IDs, IPbased and probabilistic signals) across platforms and partners. Guide teams through realworld privacy decisions - apply deep domain knowledge to shape solutions, tradeoffs, and mitigations grounded in how systems actually operate. Build and evolve a practical privacy toolkit - develop and iterate reusable patterns, guardrails, and automated checks that teams can apply consistently in delivery. Embed with delivery teams - review technical designs, implementations, and onboarding of new tools, SDKs, vendors, and platforms, challenging approaches where privacy risks emerge. Lead privacy incident response - act as the onpoint SME during incidents, supporting rootcause analysis, impact assessment, and remediation. Raise capability across teams - coach engineers and product teams on privacyaware data patterns, consent enforcement, signal minimisation, and responsible use of device data. What you'll bring; You bring deep domain expertise and the confidence to lead in complex, ambiguous situations. Builder mindset with product ownership - you enjoy designing and evolving technical frameworks and tooling, with clear ownership of roadmap, backlog, and outcomes for shared privacy capabilities. Strong addressable data expertise - understanding of devicelevel data collection across web, mobile, and OTT, including tags, SDKs, pixels, serverside instrumentation, and event pipelines. Identifiers and signals knowledge - familiarity with cookies, mobile IDs, and IPbased and probabilistic signals, and how they're used in measurement, personalisation, attribution, and targeting. Regulatory and governance literacy - sufficient awareness of GDPR (UK/EU), TCF, PECR, and DPIAs to spot risks early, ask the right questions, and apply governance concepts pragmatically in technical contexts. Assuranceled, deliveryembedded influence - skilled at assessing complex data flows, supporting incident response, and influencing engineers, architects, vendors, and stakeholders through clarity, evidence, and practical solutions. Team overview The Marketing Technology team deliver capability that allows us to attract, engage &"retain"customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on:" Deepening of Martech specialisms and greater alignment and visibility across the group to drive"additional"value and economies of scale" Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities" Embedding best practice technologies and championing their adoption to further"consolidate"technology choices" Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation" Building internal Martech capabilities to enable & empower teams across Sky Residential & Group OTT and to drive operating efficiencies" Marketing Technology - Martech Ground-breaking projects. Innovative tech. Top innovation. Join the Marketing Technology Centre of Excellence and you'll lead technology projects across our TV, broadband, mobile and Sky Business services. Partnering with the business, marketing, technology and data teams, you will drive a digital transformation agenda to improve our marketing effectiveness and deliver better experiences for our customers. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Sky Media is the advertising arm of Sky; offering brands an exciting array of channels, websites and apps as means of reaching existing and future customers. Sky Media represents all of Sky's channels and sites, including Sky Sports, Sky News, Sky Showcase, Sky Cinema, Sky Arts, Sky Witness, Sky Atlantic and Sky Media also sells on behalf of a host of other famous and renowned brands, including Discovery Networks, Viacom, Fox and NBC Universal. Sky Media offers many different ways of connecting with consumers, whether at home or on the move. From traditional spot ads and sponsorships to advertiser funded content and product placement - all on an ever-increasing array of offline and online platforms. Team overview: We are a small regional team based in Manchester, responsible for supporting all agencies outside of London, including Scotland, Wales, Northern Ireland. What you'll do: Act as a trusted partner to designated agency stakeholders, taking ownership of the end-to-end delivery, optimisation, and commercial success of campaigns across your portfolio. Represent Sky Media in high-stakes agency conversations by bringing insight into campaign delivery challenges, commercial constraints, and revenue opportunities Drive campaign health and commercial yield by influencing trading outcomes, resolving delivery risks, and leading cross-functional coordination with Operations and offshore teams. Act as a primary liaison for offshore team, responsible for oversight of campaign management, making judgment-led decisions and aligning cross-functional teams to deliver quick, commercially-sound resolutions Lead on performance reviews and data-led discussions with agencies to ensure campaigns are optimised and aligned with commercial KPIs. Support Managers on proactive sales prospecting support trading strategy and maximise late sales opportunities. Use initiative to flag emerging delivery issues, negotiate effective mitigations, and suggest tactical upsell strategies to capitalise on late market opportunities. What you'll bring: Proven experience in a media, advertising sales, or campaign management role. Experience managing live campaigns end-to-end, including delivery, optimisation, and performance tracking. Confidence working with media agencies or commercial partners, building trusted working relationships. Strong commercial mindset, with the ability to balance delivery challenges and revenue objectives. Comfortable using data and insights to support optimisation and performance conversations. Experience collaborating with cross-functional teams to resolve issues and drive outcomes. Proactive, organised, and able to make sound decisions in a fast-paced environment. Clear, confident communicator with strong attention to detail. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. The hybrid working expectations for this role are 3 days in the office per week. Your office base: Manchester Cotton House: The Sky Media Manchester team are based in the city centre, a two-minute walk from St Peter's Square tram stop. Parking is available on site on a first come, first serve basis. The team have access to a newly renovated roof terrace (to enjoy when it's not raining!) and can take advantage of services and events through the Bruntwood Collective. These include access to fitness classes, book club and other socials. Inclusion : We're an equal opportunity employer and value diversity at our company. We don't discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We'll look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 06, 2026
Full time
Sky Media is the advertising arm of Sky; offering brands an exciting array of channels, websites and apps as means of reaching existing and future customers. Sky Media represents all of Sky's channels and sites, including Sky Sports, Sky News, Sky Showcase, Sky Cinema, Sky Arts, Sky Witness, Sky Atlantic and Sky Media also sells on behalf of a host of other famous and renowned brands, including Discovery Networks, Viacom, Fox and NBC Universal. Sky Media offers many different ways of connecting with consumers, whether at home or on the move. From traditional spot ads and sponsorships to advertiser funded content and product placement - all on an ever-increasing array of offline and online platforms. Team overview: We are a small regional team based in Manchester, responsible for supporting all agencies outside of London, including Scotland, Wales, Northern Ireland. What you'll do: Act as a trusted partner to designated agency stakeholders, taking ownership of the end-to-end delivery, optimisation, and commercial success of campaigns across your portfolio. Represent Sky Media in high-stakes agency conversations by bringing insight into campaign delivery challenges, commercial constraints, and revenue opportunities Drive campaign health and commercial yield by influencing trading outcomes, resolving delivery risks, and leading cross-functional coordination with Operations and offshore teams. Act as a primary liaison for offshore team, responsible for oversight of campaign management, making judgment-led decisions and aligning cross-functional teams to deliver quick, commercially-sound resolutions Lead on performance reviews and data-led discussions with agencies to ensure campaigns are optimised and aligned with commercial KPIs. Support Managers on proactive sales prospecting support trading strategy and maximise late sales opportunities. Use initiative to flag emerging delivery issues, negotiate effective mitigations, and suggest tactical upsell strategies to capitalise on late market opportunities. What you'll bring: Proven experience in a media, advertising sales, or campaign management role. Experience managing live campaigns end-to-end, including delivery, optimisation, and performance tracking. Confidence working with media agencies or commercial partners, building trusted working relationships. Strong commercial mindset, with the ability to balance delivery challenges and revenue objectives. Comfortable using data and insights to support optimisation and performance conversations. Experience collaborating with cross-functional teams to resolve issues and drive outcomes. Proactive, organised, and able to make sound decisions in a fast-paced environment. Clear, confident communicator with strong attention to detail. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. The hybrid working expectations for this role are 3 days in the office per week. Your office base: Manchester Cotton House: The Sky Media Manchester team are based in the city centre, a two-minute walk from St Peter's Square tram stop. Parking is available on site on a first come, first serve basis. The team have access to a newly renovated roof terrace (to enjoy when it's not raining!) and can take advantage of services and events through the Bruntwood Collective. These include access to fitness classes, book club and other socials. Inclusion : We're an equal opportunity employer and value diversity at our company. We don't discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We'll look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where esimerkiksi everyone feels welcome to be who they are- স স্নয প র হ freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action- enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for drugih roles or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies A strong understanding of global credit markets,Sputnik fixed income, and relevant sectors 10-15 years' experience in sales, relationship management, and outreach Investor relationship experience is a plus Demonstrates a high sense of urgency Possesses a weaken mindset Highly outcome-focused Ability to collaborate across teams to develop strategic relationships Excellent selling and interpersonal skills Strong leadership skills and the ability to develop and grow teams Ability to travel as required Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use Education Minimum of სამსახ undergraduate / first level degree (or equivalent) CFA or equivalent beneficial Responsibilities The role focuses on convincing investors of the benefits and value of MR's credit ratings, enhancing sales success, and supporting product development by gathering market insights. Key Accountability Increase coverage by: Promoting to investors the relevance and value of a Moody's rating in their capital commitment process Encouraging investors to carefully consider the merits of having a Moody's rating before committing capital and the risks of not having a Moody's rating. Encouraging them to discuss grunn merits and risks with counterparties Championing a best in class investor experience by collaborating appropriately with the Ratings & Research Investor Management team and analysts Encouraging market participants to promote the relevance and value of Moody's Ratings to their clients or investees Enhancing market participants' broader understanding of the relevance of MR's products and services with a view to sharing such knowledge with their clients or investees Craft menu the arguments, collecting the evidence, and building and delivering the marketing materials necessary to support these objectives Support increased sales by Relationship Managers (RM) by: Identifying opportunities for RM to market MR's ratings to issuers by understanding investor requirements for a Moody's rating and briefing the RM team Bringing investor insights & intelligence back to the RM team Referring investor-requested product leads appropriately Support Commercial Product Management's new product development by providing insights on investors' needs and demands. Manage a team of Investor Sales & Marketing professionals. About the team This team and the role is to expand Moody's Ratings (MR) coverage through strategic engagement with institutional investors and capital market participants involved in the rating agency selection decision process. The team and this role aims to promote Moody's Ratings value in the context of investment decision making. It is pivotal in expanding Moody's Ratings' footprint in the private credit and institutional investor segments, driving revenue growth and reinforcing Moody's Ratings' leadership in ratings. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
Apr 06, 2026
Full time
At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where esimerkiksi everyone feels welcome to be who they are- স স্নয প র হ freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action- enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for drugih roles or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies A strong understanding of global credit markets,Sputnik fixed income, and relevant sectors 10-15 years' experience in sales, relationship management, and outreach Investor relationship experience is a plus Demonstrates a high sense of urgency Possesses a weaken mindset Highly outcome-focused Ability to collaborate across teams to develop strategic relationships Excellent selling and interpersonal skills Strong leadership skills and the ability to develop and grow teams Ability to travel as required Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use Education Minimum of სამსახ undergraduate / first level degree (or equivalent) CFA or equivalent beneficial Responsibilities The role focuses on convincing investors of the benefits and value of MR's credit ratings, enhancing sales success, and supporting product development by gathering market insights. Key Accountability Increase coverage by: Promoting to investors the relevance and value of a Moody's rating in their capital commitment process Encouraging investors to carefully consider the merits of having a Moody's rating before committing capital and the risks of not having a Moody's rating. Encouraging them to discuss grunn merits and risks with counterparties Championing a best in class investor experience by collaborating appropriately with the Ratings & Research Investor Management team and analysts Encouraging market participants to promote the relevance and value of Moody's Ratings to their clients or investees Enhancing market participants' broader understanding of the relevance of MR's products and services with a view to sharing such knowledge with their clients or investees Craft menu the arguments, collecting the evidence, and building and delivering the marketing materials necessary to support these objectives Support increased sales by Relationship Managers (RM) by: Identifying opportunities for RM to market MR's ratings to issuers by understanding investor requirements for a Moody's rating and briefing the RM team Bringing investor insights & intelligence back to the RM team Referring investor-requested product leads appropriately Support Commercial Product Management's new product development by providing insights on investors' needs and demands. Manage a team of Investor Sales & Marketing professionals. About the team This team and the role is to expand Moody's Ratings (MR) coverage through strategic engagement with institutional investors and capital market participants involved in the rating agency selection decision process. The team and this role aims to promote Moody's Ratings value in the context of investment decision making. It is pivotal in expanding Moody's Ratings' footprint in the private credit and institutional investor segments, driving revenue growth and reinforcing Moody's Ratings' leadership in ratings. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
Job title: Health and Safety Manager Location: London Salary: £50,000 - £65,000 At VVB, we design and deliver Mechanical, Electrical, Fire and Telecommunications engineering solutions for infrastructure across the UK. Combining Tier 1 strength with Tier 2 agility and specialist expertise, we deliver works across the full lifecycle - from design through to maintenance. We're trusted partners to clients across Rail, Highways, Power and Tunnelling, delivering high-quality engineering with safety, integrity and collaboration at our core. At VVB, we're more than just engineers - we're collaborators, innovators, and stewards of our environment. Our projects are guided by our CORE values: C-Care & Collaboration O-Opportunity & Ownership R-Responsibility & Respect E-Excellence & End Result Focus What We Offer Competitive salaries with yearly appraisals Travel expenses covered for assignments outside your base location Perkbox membership for 24/7 access to perks, benefits, discounts, and wellbeing tools Life Assurance and Private Medical Insurance schemes provided by leading providers 25 days holiday plus bank holidays (this includes a Christmas shutdown) About the Role We're seeking an experienced Health & Safety Advisor who will be responsible for leading the health, safety, and environmental support to VVB offices and projects within the VVB Rail, Power & Tunneling and Highways Sectors creating an ethos of collaboration and shared purpose between the Safe, Sustainability, Wellbeing Function, VVB employees, Principal Contractors and Customers. The position would require travel to sites, offices frequently with a maximum of 1 day working from home a week. Key Responsibilities Health Promote, champion and implement across Rail, Power, Tunnelling, Fire, & Facilities projects and offices, the Wellbeing component of the VVB Safe, Sustainable and Wellbeing Strategy. Provide support, guidance and advice on health and wellbeing matters, in-line with VVB Management Systems and Customer/ Principal Contractor requirements. Conduct focused project site health and wellbeing training as required. Conduct health focused monitoring as required. Provide coaching and instruction to the Project employees and contractors with regards to health, and wellbeing. Provide support, guidance and advice to both office and site location on health matters, in-line with our H&S Policies and Procedures. Safety Promote, champion and implement across VVB Rail, Power, Tunnelling, Fire, & Highways projects and offices, the Safe component of the VVB Safe, Sustainable and Wellbeing Strategy. Provide support, guidance and advice on safety matters, in-line with VVB Integrated Management Systems (IMS) and Customer/ Principal Contractor requirements. Provide support, guidance and advice to both office and site locations on safety matters, in-line with our IMS Policies and Procedures. Conduct weekly site safety inspections, ensuring any action plans implemented have been communicated with the Project Manager/s and subsequently implemented on the project site. Conduct procedural and management system focused audits and reviews. Review project site Work Package Plans, Task Briefing Sheets, method statements and risk assessments, including associated plans in line with planned work activities. Generate and conduct toolbox talks, generate and brief safety alerts and assist in customer/ principal contractor briefings when called upon. Provide coaching and instruction to VVB health and safety advisors, VVB Project employees and contractors with regards to safety. Ensure all incidents, observations and suggestions are correctly reported, where necessary investigated, and support provided to the project teams to close out and address issues raised. Assist in the generation, review and maintenance of project specific Health, Safety and Environmental Management Plans (HASEMP). Attend and provide health, safety and wellbeing input at Principal Contractor/ Customer Project safety meetings. Attend and provide health and safety input at Business Sector/ Project Meetings. Communicate to the VVB Head of Operational Health and Safety on matters of health, safety and environment including updates on Asite (Reporting System). Maintain project specific Health, Safety and Environmental performance indicators including customer indicators. Promote, champion and implement across VVB projects and offices, the Sustainable component of the VVB Safe, Sustainable and Wellbeing Strategy. Provide support, guidance and advice to both office and site locations on environmental matters, in-line with our environmental Policies and Procedures. Provide support, guidance and advice on environmental matter, in-line with VVB Management Systems and Principal Contractor requirements. Conduct, as minimum, formal monthly process focused environmental audits on projects, ensuring improvement actions are issued, implemented, and embedded based on the ethos of continuous improvement. Conduct focused project site environmental training as required. Support processes, memberships and focused accreditations associated within the wider VVB Business. What We're Looking For In depth and demonstratable understanding of health and safety legislation. Working and demonstratable understanding of electrical and mechanical standards. Working and demonstratable understanding of industry/ customer standards linked to NWR, LUL, National highways, UKPN. In depth knowledge of CDM. Demonstrable experience of ISO 45001. NEBOSH Diploma/ NCRQ Diploma. CSCS/ ECS card - Safety Related. Full UK driver's license. Previous experience as a Health and Safety Manager in a Tier 1/ 2 Organisation. Previous experience within Rail, Power, Highways and/or tunnelling sectors. At least 3 demonstrable years' experience in a MEP construction based health and safety advisory role. Experience in carrying out accident and incident investigations. Experience generation, implementation and reviewing policies and procedures. VVB values the benefits of a diverse workforce and is committed to treating all prospective and current employees with dignity regardless of age, disability, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief, sex or sexual orientation. All employees must demonstrate commitment and enthusiasm in promoting the principles of equality in employment and service delivery.
Apr 06, 2026
Full time
Job title: Health and Safety Manager Location: London Salary: £50,000 - £65,000 At VVB, we design and deliver Mechanical, Electrical, Fire and Telecommunications engineering solutions for infrastructure across the UK. Combining Tier 1 strength with Tier 2 agility and specialist expertise, we deliver works across the full lifecycle - from design through to maintenance. We're trusted partners to clients across Rail, Highways, Power and Tunnelling, delivering high-quality engineering with safety, integrity and collaboration at our core. At VVB, we're more than just engineers - we're collaborators, innovators, and stewards of our environment. Our projects are guided by our CORE values: C-Care & Collaboration O-Opportunity & Ownership R-Responsibility & Respect E-Excellence & End Result Focus What We Offer Competitive salaries with yearly appraisals Travel expenses covered for assignments outside your base location Perkbox membership for 24/7 access to perks, benefits, discounts, and wellbeing tools Life Assurance and Private Medical Insurance schemes provided by leading providers 25 days holiday plus bank holidays (this includes a Christmas shutdown) About the Role We're seeking an experienced Health & Safety Advisor who will be responsible for leading the health, safety, and environmental support to VVB offices and projects within the VVB Rail, Power & Tunneling and Highways Sectors creating an ethos of collaboration and shared purpose between the Safe, Sustainability, Wellbeing Function, VVB employees, Principal Contractors and Customers. The position would require travel to sites, offices frequently with a maximum of 1 day working from home a week. Key Responsibilities Health Promote, champion and implement across Rail, Power, Tunnelling, Fire, & Facilities projects and offices, the Wellbeing component of the VVB Safe, Sustainable and Wellbeing Strategy. Provide support, guidance and advice on health and wellbeing matters, in-line with VVB Management Systems and Customer/ Principal Contractor requirements. Conduct focused project site health and wellbeing training as required. Conduct health focused monitoring as required. Provide coaching and instruction to the Project employees and contractors with regards to health, and wellbeing. Provide support, guidance and advice to both office and site location on health matters, in-line with our H&S Policies and Procedures. Safety Promote, champion and implement across VVB Rail, Power, Tunnelling, Fire, & Highways projects and offices, the Safe component of the VVB Safe, Sustainable and Wellbeing Strategy. Provide support, guidance and advice on safety matters, in-line with VVB Integrated Management Systems (IMS) and Customer/ Principal Contractor requirements. Provide support, guidance and advice to both office and site locations on safety matters, in-line with our IMS Policies and Procedures. Conduct weekly site safety inspections, ensuring any action plans implemented have been communicated with the Project Manager/s and subsequently implemented on the project site. Conduct procedural and management system focused audits and reviews. Review project site Work Package Plans, Task Briefing Sheets, method statements and risk assessments, including associated plans in line with planned work activities. Generate and conduct toolbox talks, generate and brief safety alerts and assist in customer/ principal contractor briefings when called upon. Provide coaching and instruction to VVB health and safety advisors, VVB Project employees and contractors with regards to safety. Ensure all incidents, observations and suggestions are correctly reported, where necessary investigated, and support provided to the project teams to close out and address issues raised. Assist in the generation, review and maintenance of project specific Health, Safety and Environmental Management Plans (HASEMP). Attend and provide health, safety and wellbeing input at Principal Contractor/ Customer Project safety meetings. Attend and provide health and safety input at Business Sector/ Project Meetings. Communicate to the VVB Head of Operational Health and Safety on matters of health, safety and environment including updates on Asite (Reporting System). Maintain project specific Health, Safety and Environmental performance indicators including customer indicators. Promote, champion and implement across VVB projects and offices, the Sustainable component of the VVB Safe, Sustainable and Wellbeing Strategy. Provide support, guidance and advice to both office and site locations on environmental matters, in-line with our environmental Policies and Procedures. Provide support, guidance and advice on environmental matter, in-line with VVB Management Systems and Principal Contractor requirements. Conduct, as minimum, formal monthly process focused environmental audits on projects, ensuring improvement actions are issued, implemented, and embedded based on the ethos of continuous improvement. Conduct focused project site environmental training as required. Support processes, memberships and focused accreditations associated within the wider VVB Business. What We're Looking For In depth and demonstratable understanding of health and safety legislation. Working and demonstratable understanding of electrical and mechanical standards. Working and demonstratable understanding of industry/ customer standards linked to NWR, LUL, National highways, UKPN. In depth knowledge of CDM. Demonstrable experience of ISO 45001. NEBOSH Diploma/ NCRQ Diploma. CSCS/ ECS card - Safety Related. Full UK driver's license. Previous experience as a Health and Safety Manager in a Tier 1/ 2 Organisation. Previous experience within Rail, Power, Highways and/or tunnelling sectors. At least 3 demonstrable years' experience in a MEP construction based health and safety advisory role. Experience in carrying out accident and incident investigations. Experience generation, implementation and reviewing policies and procedures. VVB values the benefits of a diverse workforce and is committed to treating all prospective and current employees with dignity regardless of age, disability, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief, sex or sexual orientation. All employees must demonstrate commitment and enthusiasm in promoting the principles of equality in employment and service delivery.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We're using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We're seeking a Senior Data Product Manager , who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you'll do Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders Excellent communication skills, able to engage, influence and inspire Deep understanding of data applications An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 06, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We're using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We're seeking a Senior Data Product Manager , who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you'll do Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders Excellent communication skills, able to engage, influence and inspire Deep understanding of data applications An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Statistics (Biostatistics) Graduate Rotational Programme, UK, 2026 Join the GSK R&D 2026 Statistics (Biostatistics) Graduate Programme: Help us get ahead of disease together Education required: MSc degree from an accredited college/university in statistics, with a strong biostatistics or medical statistics focus. Course completion by September 2026. Language requirement: Written and spoken fluency in English. Coding requirements: Using statistical software and coding for analysis; knowledge & experience with R is essential and will be assessed. Location: Stevenage/GSK HQ, London. Willingness to be geographically mobile (domestic) throughout rotations. Expected start date: October 2026. Application Information: You can apply to only one GSK Graduate Programme. Application deadline: Applications reviewed on a rolling basis, and this role will close once we have received enough relevant applications. We recommend you apply as soon as possible to avoid disappointment. Assessment Centre Date: May/June 2026. See what our graduate programme participants have to say about their experiences in our GSK Graduate Programmes. GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world by 2030. Statistics is central to how we make confident decisions in R&D. Our vision is to accelerate the discovery and development of medicines and vaccines through industry leading advances in transforming data into knowledge. This means combining strong statistical fundamentals with modern ways of working: leveraging new data at scale, using open source analytics, responsibly adopting AI enabled tools and automation, and building a culture with a growth mindset where people are supported to thrive. Ahead together with tailored training and career development - join a team of industry leading statisticians and methodologist experts, embedding quantitative decision making to take smart risks and improve the probability of study and programme success. Over two years, the programme provides hands on experience and mentoring through rotations across priority organisations and project areas. Throughout the programme, you will work closely with multidisciplinary colleagues, supporting progress across the portfolio to get ahead of disease together. What will you do? Contribute to study delivery under supervision, supporting lead statisticians on defined work packages and agreed timelines. Provide statistical input to the design, analysis, reporting and interpretation of studies, including drafting sections of analysis plans and key documents with guidance. Perform statistical analyses and produce clear outputs using appropriate tools, applying reproducible practices and quality checks to own work. Communicate progress, results and recommendations clearly to technical and non technical colleagues, adapting messages to the audience and incorporating feedback. Build and maintain effective working relationships within multi disciplinary teams, collaborating with internal partners and (where appropriate) supporting external interactions under guidance. Contribute to innovation and continuous improvement by exploring new approaches (e.g., modelling, simulation, GenAI, ML, and other modern methods) where appropriate and with support, sharing learnings with the team. Participate in peer review and team discussions, helping strengthen consistency, rigour and good practice across deliverables. Gain experience across the end to end development lifecycle through rotations (from early development through registration and lifecycle support), building breadth and confidence over time. What are we looking for? MSc degree from an accredited college/university in statistics, with a strong biostatistics or medical statistics focus. Course completion by September 2026. Using statistical software and coding for analysis; knowledge & experience with R is essential. Practical and technical understanding of statistical inference, Bayesian methodology, modelling, and motivation to apply methods to real development questions. Ability to deliver accurate, high quality work with strong attention to detail, documentation and data integrity. Clear written and verbal communication in English, including ability to explain statistical ideas in plain language and keep supervisors informed of progress and challenges. Collaborative mindset and evidence of working effectively in teams and proactively seeking input when needed. Strong organisation, time management and prioritisation skills; ability to manage tasks to agreed timelines. Learning agility, resilience and a growth mindset - openness to feedback and commitment to building capability in technical skills and critical business skills across rotations. What do we offer you? A competitive salary, with an annual bonus based on company performance. Relocation Allowance (eligibility will be confirmed once your first location is confirmed). Employee recognition programs, which reward exceptional achievements. Access to our cutting edge wellbeing platform: personalise your experience, help reduce stress, increase focus, build connections and resilience. You will also have access to a confidential helpline 24/7, mindfulness, health screenings and financial wellbeing support. Access to Private Healthcare Insurance, including 24 hour access to an online GP. Additional Support through salary sacrifice including: identity protection, long term care insurance, home, auto, and pet insurance. Option to opt into our share save plan which gives you long term incentives by linking your rewards to our longer term performance. Engage with Employee Resource Groups, providing opportunities to network, gain mentorship, and grow personally and professionally. Access to TalNet, which are communities of Early Careers programme participants offering development, networking and social connections to help you make the best of your programme. 2 volunteering days per year, called "Together Days". Apply now! Need help with your application? Please email us at and let us know how we can help you. For UK Intern roles (including Industrial Placements) you can either call us on , or send an email . For UK Apprentice and Graduate Programme roles you can either call us on , or send an email . GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.
Apr 06, 2026
Full time
Statistics (Biostatistics) Graduate Rotational Programme, UK, 2026 Join the GSK R&D 2026 Statistics (Biostatistics) Graduate Programme: Help us get ahead of disease together Education required: MSc degree from an accredited college/university in statistics, with a strong biostatistics or medical statistics focus. Course completion by September 2026. Language requirement: Written and spoken fluency in English. Coding requirements: Using statistical software and coding for analysis; knowledge & experience with R is essential and will be assessed. Location: Stevenage/GSK HQ, London. Willingness to be geographically mobile (domestic) throughout rotations. Expected start date: October 2026. Application Information: You can apply to only one GSK Graduate Programme. Application deadline: Applications reviewed on a rolling basis, and this role will close once we have received enough relevant applications. We recommend you apply as soon as possible to avoid disappointment. Assessment Centre Date: May/June 2026. See what our graduate programme participants have to say about their experiences in our GSK Graduate Programmes. GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world by 2030. Statistics is central to how we make confident decisions in R&D. Our vision is to accelerate the discovery and development of medicines and vaccines through industry leading advances in transforming data into knowledge. This means combining strong statistical fundamentals with modern ways of working: leveraging new data at scale, using open source analytics, responsibly adopting AI enabled tools and automation, and building a culture with a growth mindset where people are supported to thrive. Ahead together with tailored training and career development - join a team of industry leading statisticians and methodologist experts, embedding quantitative decision making to take smart risks and improve the probability of study and programme success. Over two years, the programme provides hands on experience and mentoring through rotations across priority organisations and project areas. Throughout the programme, you will work closely with multidisciplinary colleagues, supporting progress across the portfolio to get ahead of disease together. What will you do? Contribute to study delivery under supervision, supporting lead statisticians on defined work packages and agreed timelines. Provide statistical input to the design, analysis, reporting and interpretation of studies, including drafting sections of analysis plans and key documents with guidance. Perform statistical analyses and produce clear outputs using appropriate tools, applying reproducible practices and quality checks to own work. Communicate progress, results and recommendations clearly to technical and non technical colleagues, adapting messages to the audience and incorporating feedback. Build and maintain effective working relationships within multi disciplinary teams, collaborating with internal partners and (where appropriate) supporting external interactions under guidance. Contribute to innovation and continuous improvement by exploring new approaches (e.g., modelling, simulation, GenAI, ML, and other modern methods) where appropriate and with support, sharing learnings with the team. Participate in peer review and team discussions, helping strengthen consistency, rigour and good practice across deliverables. Gain experience across the end to end development lifecycle through rotations (from early development through registration and lifecycle support), building breadth and confidence over time. What are we looking for? MSc degree from an accredited college/university in statistics, with a strong biostatistics or medical statistics focus. Course completion by September 2026. Using statistical software and coding for analysis; knowledge & experience with R is essential. Practical and technical understanding of statistical inference, Bayesian methodology, modelling, and motivation to apply methods to real development questions. Ability to deliver accurate, high quality work with strong attention to detail, documentation and data integrity. Clear written and verbal communication in English, including ability to explain statistical ideas in plain language and keep supervisors informed of progress and challenges. Collaborative mindset and evidence of working effectively in teams and proactively seeking input when needed. Strong organisation, time management and prioritisation skills; ability to manage tasks to agreed timelines. Learning agility, resilience and a growth mindset - openness to feedback and commitment to building capability in technical skills and critical business skills across rotations. What do we offer you? A competitive salary, with an annual bonus based on company performance. Relocation Allowance (eligibility will be confirmed once your first location is confirmed). Employee recognition programs, which reward exceptional achievements. Access to our cutting edge wellbeing platform: personalise your experience, help reduce stress, increase focus, build connections and resilience. You will also have access to a confidential helpline 24/7, mindfulness, health screenings and financial wellbeing support. Access to Private Healthcare Insurance, including 24 hour access to an online GP. Additional Support through salary sacrifice including: identity protection, long term care insurance, home, auto, and pet insurance. Option to opt into our share save plan which gives you long term incentives by linking your rewards to our longer term performance. Engage with Employee Resource Groups, providing opportunities to network, gain mentorship, and grow personally and professionally. Access to TalNet, which are communities of Early Careers programme participants offering development, networking and social connections to help you make the best of your programme. 2 volunteering days per year, called "Together Days". Apply now! Need help with your application? Please email us at and let us know how we can help you. For UK Intern roles (including Industrial Placements) you can either call us on , or send an email . For UK Apprentice and Graduate Programme roles you can either call us on , or send an email . GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.
Mersey and West Lancashire Teaching Hospitals NHS Trust Appointments/Call Centre Officer The closing date is 09 April 2026 An exciting and challenging opportunity has become available for an Appointments / Call Centre Officer within Patient Booking Services. The post holder will be responsible for providing clerical and administrative support to the department. You will work closely with a wide range of staff across the Organisation, including other hospitals, GP services and mainly, our patients. Previous applicants need not apply Main duties of the job To co-ordinate the booking of outpatient appointments for Medical/Surgical specialties across MWL Teaching Hospital NHS Trust. To schedule appointments ensuring that an efficient, timely and patient focussed service is provided and the clinical needs of patients are met in accordance with the current operating framework and the NHS constitution The Appointments Department provides an operational service for MWL NHS Trust and other external Trusts. The Appointments department co-ordinates the outpatient appointment bookings for all specialties. This data is captured on a variety of computerised systems. About us Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites. We strongly believe that the communities we serve should all have access to Five Star Patient Care. Our Services Acute Care Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites. Primary Care Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital. Community Services Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre. Specialist Regional Services We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales. Achievements: Rated Outstanding by CQC Inspection August 2018 Top 100 places to work in the NHS (NHS Employers & Health Service Journal) National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme Job responsibilities KEY DUTIES Enter tertiary referral letter details accurately onto the Patient Administration System (PAS) on a daily basis adhering to the timescales within the Trust Patient Access Policy and ensuring the outpatient entry is attached to the correct 18 week pathway with appropriate referral/pathway/referral source code. To deal with pending elective appointments and cancellations, liaising with all relevant staff (including Consultants, Outpatient Managers, Directorate Managers and clinical support staff). Escalating any issues/breaches to the Team Leader/Administration Services Co-ordinator. Meet/liaise with Consultants on a regular basis in order to manage outpatient clinics lists effectively whilst working within the Department of Health guidelines. Be responsible for the updating and accuracy on electronic systems. Independently compile clinic status lists 6 weeks in advance, taking into account the composition of lists to include, clinical urgency, diagnostic investigations, therapeutic investigations, complex procedures and 18 week referral to treatment target. Inputting information on to PAS and NHS e-referral. Liaise with Team Leader/Outpatient Manager and/or Directorate Managers to ensure clinic sessions are utilised when Consultants are on leave. If Consultants are on annual leave/professional leave ensure that Registrar/Staff Grade cover is in place prior to booking patients into clinic session. Book appointments using the PAS/NHS e-referral system and identify the type of outpatient appointment required. Obtain relevant reports/ information and request HRS/case notes. Update clinic of list changes due to cancellations/alterations. Frequently negotiate with nursing staff to provide additional outpatient clinics. Update the PAS system and NHS e-referral with all information following patient referral triage with all special requirements. To ensure management of all clinic requests/reductions/cancellations/clinic changes/patient requests are managed within sostenuto independently Order interpreters for patients attending outpatient clinics by e-mail. To arrange patient appointments by telephone/letter ensuring that patients are offered choice of date with reasonable notice in accordance with the current operating framework and the NHS constitution. Order all necessary equipment for appointments via Outpatient Managers by e-mail. Responsible for informing the Radiology/Cardio-Respiratory Department of additional clinics arranged. Take into account daily cancellations and alterations, contacting patients by telephone explaining in a polite and courteous manner reasons for cancellation. To follow the correct procedures and processes for all cancelled appointments and DNAs to ensure dates are re-booked and/or removed according to the Trust Patient Access Policy, escalating any issues. Manage Netcall reminder report ensuring outpatient slots are backfilled maximising outpatient capacity. Advise patients of all available options with empathy and discretion particularly when dealing with aggrieved patients regarding outpatient waiting list enquires. Significant conversations including outcomes are to be recorded on PAS. Monitor and maintain the Patient Target Lists (PTL) for each speciality and individual Consultants, including the maintenance of the RTT and liaise with Directorate Managers on a regular basis. Monthly validation of 18 week (PTL) for each speciality to maintain 18 weeks, ensure patient availability and/or still require appointment. Monitor and maintain the Outpatient waiting list reports for individual specialities ensuring that all patients are booked in accordance with Multi-Disciplinary Team guidelines and Department of Health guidelines. Book linked appointments foe ENT and Ophthalmology prior to appointment date. Complete data checks on computerised systems (PAS, NHS e-referral, EDMS) amending any changes e.g. appointment procedures, patient details, patient/hospital cancellations or time changes due to allergy risks etc. Complete Netcall cancellation report, slot availability report within ers, sostenuto, net account on a daily basis. ASI report managed independently within DOH guidelines for Paper Switch Off Compliance Management of pas admin reports, clinic changes/amendments for all specialty clinics and directorates Set up and amendments of clinic schedules on PAS system Training/mentoring of staff on all roles within the Appointments Department To ensure that all two-week rule referrals/upgrades are managed independently within DOH guidelines on PAS and NHS e-referral system. To ensure all case notes are requested and available for appointments in line with local standards and protocols. Ensure that any documentation in relation to the patient is sent to the Health Records Department to be scanned onto EDMS (Electronic Document Management System). To file all correspondence and documents, as required, thereby maintaining an effective filing system. Organise and order stationary items as appropriate. Deal appropriately with concerns from staff in line with Trust policy. To provide cover for colleagues during periods of annual leave and sickness. Mentor and train relevant staff as required by the Team Leaders or Administrative Services Co-ordinator. Participate in call centre rotation. Liaise with other hospitals both NHS and private, GPs, secretarial, clerical, wards, and cancer services. Following PTL meeting, complete actions for individual specialities and update capacity for Directorate Managers. To work in a flexible manner in accordance with the Trust policy. Any other duties required by Line Manager. Person Specification Qualifications Educated to GCSE level and/or equivalent qualification and/or equivalent experience NVQ Level 2 in Business Administration and working towards Level 3 and/or equivalent knowledge through formal training and/or experience Knowledge & Experience Call Centre experience Excellent IT skills with knowledge and experience of Microsoft office products Previous clerical experience Previous NHS experience Knowledge of medical terminology Experience of mentoring and training staff Skills Word Processing Skills Self-motivated and able to work with limited supervision Ability to use own initiative and respond to new challenges Ability to manage/prioritise own workload Ability to accurately maintain computerise and manual systems Ability to work as part of a team Ability to mentor and train staff Excellent interpersonal skills . click apply for full job details
Apr 06, 2026
Full time
Mersey and West Lancashire Teaching Hospitals NHS Trust Appointments/Call Centre Officer The closing date is 09 April 2026 An exciting and challenging opportunity has become available for an Appointments / Call Centre Officer within Patient Booking Services. The post holder will be responsible for providing clerical and administrative support to the department. You will work closely with a wide range of staff across the Organisation, including other hospitals, GP services and mainly, our patients. Previous applicants need not apply Main duties of the job To co-ordinate the booking of outpatient appointments for Medical/Surgical specialties across MWL Teaching Hospital NHS Trust. To schedule appointments ensuring that an efficient, timely and patient focussed service is provided and the clinical needs of patients are met in accordance with the current operating framework and the NHS constitution The Appointments Department provides an operational service for MWL NHS Trust and other external Trusts. The Appointments department co-ordinates the outpatient appointment bookings for all specialties. This data is captured on a variety of computerised systems. About us Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites. We strongly believe that the communities we serve should all have access to Five Star Patient Care. Our Services Acute Care Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites. Primary Care Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital. Community Services Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre. Specialist Regional Services We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales. Achievements: Rated Outstanding by CQC Inspection August 2018 Top 100 places to work in the NHS (NHS Employers & Health Service Journal) National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme Job responsibilities KEY DUTIES Enter tertiary referral letter details accurately onto the Patient Administration System (PAS) on a daily basis adhering to the timescales within the Trust Patient Access Policy and ensuring the outpatient entry is attached to the correct 18 week pathway with appropriate referral/pathway/referral source code. To deal with pending elective appointments and cancellations, liaising with all relevant staff (including Consultants, Outpatient Managers, Directorate Managers and clinical support staff). Escalating any issues/breaches to the Team Leader/Administration Services Co-ordinator. Meet/liaise with Consultants on a regular basis in order to manage outpatient clinics lists effectively whilst working within the Department of Health guidelines. Be responsible for the updating and accuracy on electronic systems. Independently compile clinic status lists 6 weeks in advance, taking into account the composition of lists to include, clinical urgency, diagnostic investigations, therapeutic investigations, complex procedures and 18 week referral to treatment target. Inputting information on to PAS and NHS e-referral. Liaise with Team Leader/Outpatient Manager and/or Directorate Managers to ensure clinic sessions are utilised when Consultants are on leave. If Consultants are on annual leave/professional leave ensure that Registrar/Staff Grade cover is in place prior to booking patients into clinic session. Book appointments using the PAS/NHS e-referral system and identify the type of outpatient appointment required. Obtain relevant reports/ information and request HRS/case notes. Update clinic of list changes due to cancellations/alterations. Frequently negotiate with nursing staff to provide additional outpatient clinics. Update the PAS system and NHS e-referral with all information following patient referral triage with all special requirements. To ensure management of all clinic requests/reductions/cancellations/clinic changes/patient requests are managed within sostenuto independently Order interpreters for patients attending outpatient clinics by e-mail. To arrange patient appointments by telephone/letter ensuring that patients are offered choice of date with reasonable notice in accordance with the current operating framework and the NHS constitution. Order all necessary equipment for appointments via Outpatient Managers by e-mail. Responsible for informing the Radiology/Cardio-Respiratory Department of additional clinics arranged. Take into account daily cancellations and alterations, contacting patients by telephone explaining in a polite and courteous manner reasons for cancellation. To follow the correct procedures and processes for all cancelled appointments and DNAs to ensure dates are re-booked and/or removed according to the Trust Patient Access Policy, escalating any issues. Manage Netcall reminder report ensuring outpatient slots are backfilled maximising outpatient capacity. Advise patients of all available options with empathy and discretion particularly when dealing with aggrieved patients regarding outpatient waiting list enquires. Significant conversations including outcomes are to be recorded on PAS. Monitor and maintain the Patient Target Lists (PTL) for each speciality and individual Consultants, including the maintenance of the RTT and liaise with Directorate Managers on a regular basis. Monthly validation of 18 week (PTL) for each speciality to maintain 18 weeks, ensure patient availability and/or still require appointment. Monitor and maintain the Outpatient waiting list reports for individual specialities ensuring that all patients are booked in accordance with Multi-Disciplinary Team guidelines and Department of Health guidelines. Book linked appointments foe ENT and Ophthalmology prior to appointment date. Complete data checks on computerised systems (PAS, NHS e-referral, EDMS) amending any changes e.g. appointment procedures, patient details, patient/hospital cancellations or time changes due to allergy risks etc. Complete Netcall cancellation report, slot availability report within ers, sostenuto, net account on a daily basis. ASI report managed independently within DOH guidelines for Paper Switch Off Compliance Management of pas admin reports, clinic changes/amendments for all specialty clinics and directorates Set up and amendments of clinic schedules on PAS system Training/mentoring of staff on all roles within the Appointments Department To ensure that all two-week rule referrals/upgrades are managed independently within DOH guidelines on PAS and NHS e-referral system. To ensure all case notes are requested and available for appointments in line with local standards and protocols. Ensure that any documentation in relation to the patient is sent to the Health Records Department to be scanned onto EDMS (Electronic Document Management System). To file all correspondence and documents, as required, thereby maintaining an effective filing system. Organise and order stationary items as appropriate. Deal appropriately with concerns from staff in line with Trust policy. To provide cover for colleagues during periods of annual leave and sickness. Mentor and train relevant staff as required by the Team Leaders or Administrative Services Co-ordinator. Participate in call centre rotation. Liaise with other hospitals both NHS and private, GPs, secretarial, clerical, wards, and cancer services. Following PTL meeting, complete actions for individual specialities and update capacity for Directorate Managers. To work in a flexible manner in accordance with the Trust policy. Any other duties required by Line Manager. Person Specification Qualifications Educated to GCSE level and/or equivalent qualification and/or equivalent experience NVQ Level 2 in Business Administration and working towards Level 3 and/or equivalent knowledge through formal training and/or experience Knowledge & Experience Call Centre experience Excellent IT skills with knowledge and experience of Microsoft office products Previous clerical experience Previous NHS experience Knowledge of medical terminology Experience of mentoring and training staff Skills Word Processing Skills Self-motivated and able to work with limited supervision Ability to use own initiative and respond to new challenges Ability to manage/prioritise own workload Ability to accurately maintain computerise and manual systems Ability to work as part of a team Ability to mentor and train staff Excellent interpersonal skills . click apply for full job details
White Collar Factory (95009), United Kingdom, London, London Senior Strategy Analyst What you'll do You'll join our Analytics department in one of our core teams; Marketing Strategy, Lending Strategy, Customer Management, Valuations, Financial Support or Fraud. In this role, you'll help us on our mission to Change Banking for Good by: Using your analytical skills to solve complex business challenges, finding patterns in the data and building new credit risk strategies. For example, you could determine who is most likely to use a credit limit increase responsibly, the optimal account terms on a price comparison website, or the best support for customers behind on payments. Optimising lending decisions to drive sustainable lending growth and improve customer experiences. Delivering strategic recommendations and bringing them to market - working with product, data and tech teams to deliver them. Ensuring good outcomes for customers by tracking and drawing insights from performance of credit decisions. What you'll need Enjoy solving analytical challenges Able to use technical skills to solve complex data problems. If you know how to use SQL and Python, that's great. No worries if not, as we will help you learn Strong mathematical and critical thinking skills An open mindset in your approach to change and personal development Experience leading a project, and working with people at every level to see it through A university degree or equivalent Experience in consulting or financial services Where and how you'll work This permanent position offers the flexibility of being based in either our London or Nottingham office. We prioritise collaboration and connection, so you'll be based in office three days a week, from Tuesday through to Thursday. To further foster teamwork, you'll also travel between offices twice a month. Mondays and Fridays are designated as company-wide virtual days. What's in it for you We're set up for growth - and that means in our people, as well as our business. You'll get plenty of opportunities to learn and develop your career. We love to give our Strategy Analysts the opportunity to rotate to roles across various teams, from Marketing and Lending strategy, to Customer Management and Valuations. This is part of our winning formula for creating great future leaders so this role is well suited to high performers looking for growth opportunities. As well as that, you'll get: Pension and bonus schemes 25 days' holiday (and the option to buy up to 5 more) Private medical insurance Season ticket loans Cycle to work scheme Enhanced parental leave If you're based in Nottingham, you can use a fully-serviced gym, subsidised restaurant and mindfulness and music rooms. In London, you can sweat it out on our rooftop running track. See our full list of benefits here What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 06, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Senior Strategy Analyst What you'll do You'll join our Analytics department in one of our core teams; Marketing Strategy, Lending Strategy, Customer Management, Valuations, Financial Support or Fraud. In this role, you'll help us on our mission to Change Banking for Good by: Using your analytical skills to solve complex business challenges, finding patterns in the data and building new credit risk strategies. For example, you could determine who is most likely to use a credit limit increase responsibly, the optimal account terms on a price comparison website, or the best support for customers behind on payments. Optimising lending decisions to drive sustainable lending growth and improve customer experiences. Delivering strategic recommendations and bringing them to market - working with product, data and tech teams to deliver them. Ensuring good outcomes for customers by tracking and drawing insights from performance of credit decisions. What you'll need Enjoy solving analytical challenges Able to use technical skills to solve complex data problems. If you know how to use SQL and Python, that's great. No worries if not, as we will help you learn Strong mathematical and critical thinking skills An open mindset in your approach to change and personal development Experience leading a project, and working with people at every level to see it through A university degree or equivalent Experience in consulting or financial services Where and how you'll work This permanent position offers the flexibility of being based in either our London or Nottingham office. We prioritise collaboration and connection, so you'll be based in office three days a week, from Tuesday through to Thursday. To further foster teamwork, you'll also travel between offices twice a month. Mondays and Fridays are designated as company-wide virtual days. What's in it for you We're set up for growth - and that means in our people, as well as our business. You'll get plenty of opportunities to learn and develop your career. We love to give our Strategy Analysts the opportunity to rotate to roles across various teams, from Marketing and Lending strategy, to Customer Management and Valuations. This is part of our winning formula for creating great future leaders so this role is well suited to high performers looking for growth opportunities. As well as that, you'll get: Pension and bonus schemes 25 days' holiday (and the option to buy up to 5 more) Private medical insurance Season ticket loans Cycle to work scheme Enhanced parental leave If you're based in Nottingham, you can use a fully-serviced gym, subsidised restaurant and mindfulness and music rooms. In London, you can sweat it out on our rooftop running track. See our full list of benefits here What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
White Collar Factory (95009), United Kingdom, London, London In-house PSL / Professional Support Lawyer (Knowledge Support) - Manager About this role Capital One is excited to create a new opportunity to join our UK Legal Team as a professional support knowledge lawyer, supporting the legal team to maintain up to date legal knowledge across the spectrum of issues impacting a consumer lender in the UK. Reporting to our Head of Customer (Acquisition, Strategy and Operations) Legal Team, you will leverage your expertise to deliver highly effective knowledge services to the Legal department and the wider business. Our goal is to support the UK business to navigate risk, deliver on its strategy, and ultimately provide good customer outcomes. Given the rapid pace of change and innovation across lending, a proactive approach to capturing, organising, and disseminating legal and regulatory knowledge is essential. What you'll do Your key focus will be on embedding a robust knowledge management function and acting as the knowledge expert across the spectrum of issues impacting a FCA regulated consumer lender in the UK: Knowledge Strategy: Produce and share high-quality legal knowledge for the Legal Team and business stakeholders to help inform and shape our business strategy in evolving areas such as Payments and Open Banking. Business Facing Communications: Work with the Legal Team and other functions such as Compliance and the First Line Risk Office, to ensure relevant legal and regulatory developments are communicated to business stakeholders in a proactive, and timely manner through drafting legal updates, training and briefings. People Leadership: You will be responsible for people leadership, managing a small team of lawyers who are SMEs in various aspects of a consumer credit business. You will also be responsible for supporting their development and impact on the team and business. Legislative Tracking & Impact Analysis: Lead the process of horizon scanning and tracking legislative/regulatory developments across the full customer journey (topics include Consumer Duty, Payments, Open Banking, Employment, Tech/AI/Cyber and Competition), whilst assessing their strategic impact on Capital One. Legal Training Programme Development: Identify relevant topics and training needs for the wider Legal Team and design and present sessions. Provide up-to-date, concise, and practical training for stakeholders across the business on core legal and regulatory requirements. Strategic Policy Support: Co-ordinate with the External Affairs function to provide input on the legal and regulatory aspects of areas of strategic importance to COEP where we are seeking to influence change. External Third Party Engagement: Where relevant this could include liaising with industry bodies such as UK Finance in response to industry papers or instructing external counsel. Knowledge Management Systems: Implement procedures to capture, develop, store, and maintain the know-how resources, including examples of previous advice. Focus on maximising the use of digital opportunities and maintaining user-friendly know-how banks. What we're looking for Qualified solicitor with around 5-10 years PQE (guide only). Experience working within, or with (if private practice), an established financial services firm that offers consumer credit products is preferable. Broad knowledge of UK consumer credit legal and regulatory requirements across the full customer journey (e.g., CCA, CONC, Payment Services, Financial Crime, Open Banking) is strongly preferred. PSL/Knowledge Management experience is strongly preferred. A demonstrated ability to lead, coach and inspire a team of lawyers. Understanding of the regulatory expectations around Consumer Duty is preferred. Ability to apply strategic thinking and strong problem-solving skills to knowledge capture and dissemination. Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs. Confidence in written and verbal communications, tailoring content and style to the audience as needed. Great relationship building and team working - across our business stakeholders, our broader Legal department and throughout our business' multi-functional teams. Forward thinking on maximising use of digital opportunities as part of providing legal advice. Genuine focus on delivering a best in class legal service to our business. Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 06, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London In-house PSL / Professional Support Lawyer (Knowledge Support) - Manager About this role Capital One is excited to create a new opportunity to join our UK Legal Team as a professional support knowledge lawyer, supporting the legal team to maintain up to date legal knowledge across the spectrum of issues impacting a consumer lender in the UK. Reporting to our Head of Customer (Acquisition, Strategy and Operations) Legal Team, you will leverage your expertise to deliver highly effective knowledge services to the Legal department and the wider business. Our goal is to support the UK business to navigate risk, deliver on its strategy, and ultimately provide good customer outcomes. Given the rapid pace of change and innovation across lending, a proactive approach to capturing, organising, and disseminating legal and regulatory knowledge is essential. What you'll do Your key focus will be on embedding a robust knowledge management function and acting as the knowledge expert across the spectrum of issues impacting a FCA regulated consumer lender in the UK: Knowledge Strategy: Produce and share high-quality legal knowledge for the Legal Team and business stakeholders to help inform and shape our business strategy in evolving areas such as Payments and Open Banking. Business Facing Communications: Work with the Legal Team and other functions such as Compliance and the First Line Risk Office, to ensure relevant legal and regulatory developments are communicated to business stakeholders in a proactive, and timely manner through drafting legal updates, training and briefings. People Leadership: You will be responsible for people leadership, managing a small team of lawyers who are SMEs in various aspects of a consumer credit business. You will also be responsible for supporting their development and impact on the team and business. Legislative Tracking & Impact Analysis: Lead the process of horizon scanning and tracking legislative/regulatory developments across the full customer journey (topics include Consumer Duty, Payments, Open Banking, Employment, Tech/AI/Cyber and Competition), whilst assessing their strategic impact on Capital One. Legal Training Programme Development: Identify relevant topics and training needs for the wider Legal Team and design and present sessions. Provide up-to-date, concise, and practical training for stakeholders across the business on core legal and regulatory requirements. Strategic Policy Support: Co-ordinate with the External Affairs function to provide input on the legal and regulatory aspects of areas of strategic importance to COEP where we are seeking to influence change. External Third Party Engagement: Where relevant this could include liaising with industry bodies such as UK Finance in response to industry papers or instructing external counsel. Knowledge Management Systems: Implement procedures to capture, develop, store, and maintain the know-how resources, including examples of previous advice. Focus on maximising the use of digital opportunities and maintaining user-friendly know-how banks. What we're looking for Qualified solicitor with around 5-10 years PQE (guide only). Experience working within, or with (if private practice), an established financial services firm that offers consumer credit products is preferable. Broad knowledge of UK consumer credit legal and regulatory requirements across the full customer journey (e.g., CCA, CONC, Payment Services, Financial Crime, Open Banking) is strongly preferred. PSL/Knowledge Management experience is strongly preferred. A demonstrated ability to lead, coach and inspire a team of lawyers. Understanding of the regulatory expectations around Consumer Duty is preferred. Ability to apply strategic thinking and strong problem-solving skills to knowledge capture and dissemination. Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs. Confidence in written and verbal communications, tailoring content and style to the audience as needed. Great relationship building and team working - across our business stakeholders, our broader Legal department and throughout our business' multi-functional teams. Forward thinking on maximising use of digital opportunities as part of providing legal advice. Genuine focus on delivering a best in class legal service to our business. Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
White Collar Factory (95009), United Kingdom, London, London Head of Marketing About the role At Capital One, we aim to be a Force for Good in Lending - enabling millions of customers to get a clear, fair deal and to succeed with credit. Now, we're looking for a Head of Marketing to join our team who fully understands and appreciates our values and what we uniquely offer to customers - to help us scale our work even further. Owning the end to end strategic agenda, the Head of Marketing will continue to drive our brand and performance marketing forward, developing a dynamic marketing plan that has a key focus on acquiring new customers through various digital media channels. The Head of Marketing will bring a wealth of experience developing market leading brands and performance marketing capabilities. They will bring commercial acumen and marketing know-how - identifying high leverage growth opportunities - and working with a wide range of internal and external stakeholders to bring these opportunities to fruition. This role will report to our Vice President for Customer Acquisition - a member of the UK leadership team. The Head of Marketing will engage regularly with the UK Leadership Team, leveraging those relationships to push forward new growth opportunities and investments. What you'll do Set the strategy and the tone for our marketing team - creating direction and energy behind our growth strategies Develop a market leading brand strategy - bringing to life our Capital One values in our external campaigns and customer experiences Drive the development and delivery of our performance marketing strategy - owning a large marketing budget, with a focus on maximizing ROI and brand equities Proactively identify high leverage growth opportunities - working internally and externally on engagement, negotiation and due diligence to bring these to life Lead the execution of market leading performance marketing for new customers across existing and emerging channels Develop and manage our key strategic relationships - co-developing growth roadmaps with our exciting marketing partners Shape and deliver customer and market research to identify new insights, customer needs and opportunities Be accountable for ensuring marketing is compliant with internal policies and regulations; owning risk management processes, controls and budget management Develop, lead, and elevate high performing cross functional teams (Marketing, Analyst, Brand, Creative, Operations, Legal, Technology) to drive marketing programs What you'll bring An experienced marketing professional with proven track record of developing market leading brand and performance marketing strategies in a highly regulated industry A long history of building successful brands, through positioning, creative development, advertising, and performance marketing A clear understanding of how to drive performance across the marketing mix with demonstrable experience leading ROI focused performance marketing teams Experience building and developing teams in a high performance environment. Able to deeply embed brand values internally and externally You will be at the forefront of market developments - bringing in external insights and driving investments to keep pace with market developments (specifically, with a focus on AI led marketing channels and tools) Ability to identify key areas of leverage - engage with senior stakeholders for buy-in - and then able to translate these into a set of clear objectives and deliverables Highly data literate: able to operate effectively in a high-performing analytical environment whilst bringing empathy to understand our customers and our brand You are a strong communicator who can drive understanding of the brand, the customer and our growth plans within the organisation Significant experience managing complex risk management processes - with experience of (or willingness to learn quickly) how to operate within Financial Promotion regulations Where and how you'll work This is a permanent position based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. If you're London based, there will be an expectation that frequent travel to Nottingham will be required. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the strategic direction and roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 06, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Head of Marketing About the role At Capital One, we aim to be a Force for Good in Lending - enabling millions of customers to get a clear, fair deal and to succeed with credit. Now, we're looking for a Head of Marketing to join our team who fully understands and appreciates our values and what we uniquely offer to customers - to help us scale our work even further. Owning the end to end strategic agenda, the Head of Marketing will continue to drive our brand and performance marketing forward, developing a dynamic marketing plan that has a key focus on acquiring new customers through various digital media channels. The Head of Marketing will bring a wealth of experience developing market leading brands and performance marketing capabilities. They will bring commercial acumen and marketing know-how - identifying high leverage growth opportunities - and working with a wide range of internal and external stakeholders to bring these opportunities to fruition. This role will report to our Vice President for Customer Acquisition - a member of the UK leadership team. The Head of Marketing will engage regularly with the UK Leadership Team, leveraging those relationships to push forward new growth opportunities and investments. What you'll do Set the strategy and the tone for our marketing team - creating direction and energy behind our growth strategies Develop a market leading brand strategy - bringing to life our Capital One values in our external campaigns and customer experiences Drive the development and delivery of our performance marketing strategy - owning a large marketing budget, with a focus on maximizing ROI and brand equities Proactively identify high leverage growth opportunities - working internally and externally on engagement, negotiation and due diligence to bring these to life Lead the execution of market leading performance marketing for new customers across existing and emerging channels Develop and manage our key strategic relationships - co-developing growth roadmaps with our exciting marketing partners Shape and deliver customer and market research to identify new insights, customer needs and opportunities Be accountable for ensuring marketing is compliant with internal policies and regulations; owning risk management processes, controls and budget management Develop, lead, and elevate high performing cross functional teams (Marketing, Analyst, Brand, Creative, Operations, Legal, Technology) to drive marketing programs What you'll bring An experienced marketing professional with proven track record of developing market leading brand and performance marketing strategies in a highly regulated industry A long history of building successful brands, through positioning, creative development, advertising, and performance marketing A clear understanding of how to drive performance across the marketing mix with demonstrable experience leading ROI focused performance marketing teams Experience building and developing teams in a high performance environment. Able to deeply embed brand values internally and externally You will be at the forefront of market developments - bringing in external insights and driving investments to keep pace with market developments (specifically, with a focus on AI led marketing channels and tools) Ability to identify key areas of leverage - engage with senior stakeholders for buy-in - and then able to translate these into a set of clear objectives and deliverables Highly data literate: able to operate effectively in a high-performing analytical environment whilst bringing empathy to understand our customers and our brand You are a strong communicator who can drive understanding of the brand, the customer and our growth plans within the organisation Significant experience managing complex risk management processes - with experience of (or willingness to learn quickly) how to operate within Financial Promotion regulations Where and how you'll work This is a permanent position based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. If you're London based, there will be an expectation that frequent travel to Nottingham will be required. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the strategic direction and roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We're using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We're seeking a Senior Data Product Manager , who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you'll do Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders Excellent communication skills, able to engage, influence and inspire Deep understanding of data applications An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 06, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We're using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We're seeking a Senior Data Product Manager , who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you'll do Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders Excellent communication skills, able to engage, influence and inspire Deep understanding of data applications An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
White Collar Factory (95009), United Kingdom, London, London Senior Strategy Analyst What you'll do You'll join our Analytics department in one of our core teams; Marketing Strategy, Lending Strategy, Customer Management, Valuations, Financial Support or Fraud. In this role, you'll help us on our mission to Change Banking for Good by: Using your analytical skills to solve complex business challenges, finding patterns in the data and building new credit risk strategies. For example, you could determine who is most likely to use a credit limit increase responsibly, the optimal account terms on a price comparison website, or the best support for customers behind on payments. Optimising lending decisions to drive sustainable lending growth and improve customer experiences. Delivering strategic recommendations and bringing them to market - working with product, data and tech teams to deliver them. Ensuring good outcomes for customers by tracking and drawing insights from performance of credit decisions. What you'll need Enjoy solving analytical challenges Able to use technical skills to solve complex data problems. If you know how to use SQL and Python, that's great. No worries if not, as we will help you learn Strong mathematical and critical thinking skills An open mindset in your approach to change and personal development Experience leading a project, and working with people at every level to see it through A university degree or equivalent Experience in consulting or financial services Where and how you'll work This permanent position offers the flexibility of being based in either our London or Nottingham office. We prioritise collaboration and connection, so you'll be based in office three days a week, from Tuesday through to Thursday. To further foster teamwork, you'll also travel between offices twice a month. Mondays and Fridays are designated as company-wide virtual days. What's in it for you We're set up for growth - and that means in our people, as well as our business. You'll get plenty of opportunities to learn and develop your career. We love to give our Strategy Analysts the opportunity to rotate to roles across various teams, from Marketing and Lending strategy, to Customer Management and Valuations. This is part of our winning formula for creating great future leaders so this role is well suited to high performers looking for growth opportunities. As well as that, you'll get: Pension and bonus schemes 25 days' holiday (and the option to buy up to 5 more) Private medical insurance Season ticket loans Cycle to work scheme Enhanced parental leave If you're based in Nottingham, you can use a fully-serviced gym, subsidised restaurant and mindfulness and music rooms. In London, you can sweat it out on our rooftop running track. See our full list of benefits here What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 06, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Senior Strategy Analyst What you'll do You'll join our Analytics department in one of our core teams; Marketing Strategy, Lending Strategy, Customer Management, Valuations, Financial Support or Fraud. In this role, you'll help us on our mission to Change Banking for Good by: Using your analytical skills to solve complex business challenges, finding patterns in the data and building new credit risk strategies. For example, you could determine who is most likely to use a credit limit increase responsibly, the optimal account terms on a price comparison website, or the best support for customers behind on payments. Optimising lending decisions to drive sustainable lending growth and improve customer experiences. Delivering strategic recommendations and bringing them to market - working with product, data and tech teams to deliver them. Ensuring good outcomes for customers by tracking and drawing insights from performance of credit decisions. What you'll need Enjoy solving analytical challenges Able to use technical skills to solve complex data problems. If you know how to use SQL and Python, that's great. No worries if not, as we will help you learn Strong mathematical and critical thinking skills An open mindset in your approach to change and personal development Experience leading a project, and working with people at every level to see it through A university degree or equivalent Experience in consulting or financial services Where and how you'll work This permanent position offers the flexibility of being based in either our London or Nottingham office. We prioritise collaboration and connection, so you'll be based in office three days a week, from Tuesday through to Thursday. To further foster teamwork, you'll also travel between offices twice a month. Mondays and Fridays are designated as company-wide virtual days. What's in it for you We're set up for growth - and that means in our people, as well as our business. You'll get plenty of opportunities to learn and develop your career. We love to give our Strategy Analysts the opportunity to rotate to roles across various teams, from Marketing and Lending strategy, to Customer Management and Valuations. This is part of our winning formula for creating great future leaders so this role is well suited to high performers looking for growth opportunities. As well as that, you'll get: Pension and bonus schemes 25 days' holiday (and the option to buy up to 5 more) Private medical insurance Season ticket loans Cycle to work scheme Enhanced parental leave If you're based in Nottingham, you can use a fully-serviced gym, subsidised restaurant and mindfulness and music rooms. In London, you can sweat it out on our rooftop running track. See our full list of benefits here What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
White Collar Factory (95009), United Kingdom, London, London In-house PSL / Professional Support Lawyer (Knowledge Support) - Manager About this role Capital One is excited to create a new opportunity to join our UK Legal Team as a professional support knowledge lawyer, supporting the legal team to maintain up to date legal knowledge across the spectrum of issues impacting a consumer lender in the UK. Reporting to our Head of Customer (Acquisition, Strategy and Operations) Legal Team, you will leverage your expertise to deliver highly effective knowledge services to the Legal department and the wider business. Our goal is to support the UK business to navigate risk, deliver on its strategy, and ultimately provide good customer outcomes. Given the rapid pace of change and innovation across lending, a proactive approach to capturing, organising, and disseminating legal and regulatory knowledge is essential. What you'll do Your key focus will be on embedding a robust knowledge management function and acting as the knowledge expert across the spectrum of issues impacting a FCA regulated consumer lender in the UK: Knowledge Strategy: Produce and share high-quality legal knowledge for the Legal Team and business stakeholders to help inform and shape our business strategy in evolving areas such as Payments and Open Banking. Business Facing Communications: Work with the Legal Team and other functions such as Compliance and the First Line Risk Office, to ensure relevant legal and regulatory developments are communicated to business stakeholders in a proactive, and timely manner through drafting legal updates, training and briefings. People Leadership: You will be responsible for people leadership, managing a small team of lawyers who are SMEs in various aspects of a consumer credit business. You will also be responsible for supporting their development and impact on the team and business. Legislative Tracking & Impact Analysis: Lead the process of horizon scanning and tracking legislative/regulatory developments across the full customer journey (topics include Consumer Duty, Payments, Open Banking, Employment, Tech/AI/Cyber and Competition), whilst assessing their strategic impact on Capital One. Legal Training Programme Development: Identify relevant topics and training needs for the wider Legal Team and design and present sessions. Provide up-to-date, concise, and practical training for stakeholders across the business on core legal and regulatory requirements. Strategic Policy Support: Co-ordinate with the External Affairs function to provide input on the legal and regulatory aspects of areas of strategic importance to COEP where we are seeking to influence change. External Third Party Engagement: Where relevant this could include liaising with industry bodies such as UK Finance in response to industry papers or instructing external counsel. Knowledge Management Systems: Implement procedures to capture, develop, store, and maintain the know-how resources, including examples of previous advice. Focus on maximising the use of digital opportunities and maintaining user-friendly know-how banks. What we're looking for Qualified solicitor with around 5-10 years PQE (guide only). Experience working within, or with (if private practice), an established financial services firm that offers consumer credit products is preferable. Broad knowledge of UK consumer credit legal and regulatory requirements across the full customer journey (e.g., CCA, CONC, Payment Services, Financial Crime, Open Banking) is strongly preferred. PSL/Knowledge Management experience is strongly preferred. A demonstrated ability to lead, coach and inspire a team of lawyers. Understanding of the regulatory expectations around Consumer Duty is preferred. Ability to apply strategic thinking and strong problem-solving skills to knowledge capture and dissemination. Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs. Confidence in written and verbal communications, tailoring content and style to the audience as needed. Great relationship building and team working - across our business stakeholders, our broader Legal department and throughout our business' multi-functional teams. Forward thinking on maximising use of digital opportunities as part of providing legal advice. Genuine focus on delivering a best in class legal service to our business. Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 06, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London In-house PSL / Professional Support Lawyer (Knowledge Support) - Manager About this role Capital One is excited to create a new opportunity to join our UK Legal Team as a professional support knowledge lawyer, supporting the legal team to maintain up to date legal knowledge across the spectrum of issues impacting a consumer lender in the UK. Reporting to our Head of Customer (Acquisition, Strategy and Operations) Legal Team, you will leverage your expertise to deliver highly effective knowledge services to the Legal department and the wider business. Our goal is to support the UK business to navigate risk, deliver on its strategy, and ultimately provide good customer outcomes. Given the rapid pace of change and innovation across lending, a proactive approach to capturing, organising, and disseminating legal and regulatory knowledge is essential. What you'll do Your key focus will be on embedding a robust knowledge management function and acting as the knowledge expert across the spectrum of issues impacting a FCA regulated consumer lender in the UK: Knowledge Strategy: Produce and share high-quality legal knowledge for the Legal Team and business stakeholders to help inform and shape our business strategy in evolving areas such as Payments and Open Banking. Business Facing Communications: Work with the Legal Team and other functions such as Compliance and the First Line Risk Office, to ensure relevant legal and regulatory developments are communicated to business stakeholders in a proactive, and timely manner through drafting legal updates, training and briefings. People Leadership: You will be responsible for people leadership, managing a small team of lawyers who are SMEs in various aspects of a consumer credit business. You will also be responsible for supporting their development and impact on the team and business. Legislative Tracking & Impact Analysis: Lead the process of horizon scanning and tracking legislative/regulatory developments across the full customer journey (topics include Consumer Duty, Payments, Open Banking, Employment, Tech/AI/Cyber and Competition), whilst assessing their strategic impact on Capital One. Legal Training Programme Development: Identify relevant topics and training needs for the wider Legal Team and design and present sessions. Provide up-to-date, concise, and practical training for stakeholders across the business on core legal and regulatory requirements. Strategic Policy Support: Co-ordinate with the External Affairs function to provide input on the legal and regulatory aspects of areas of strategic importance to COEP where we are seeking to influence change. External Third Party Engagement: Where relevant this could include liaising with industry bodies such as UK Finance in response to industry papers or instructing external counsel. Knowledge Management Systems: Implement procedures to capture, develop, store, and maintain the know-how resources, including examples of previous advice. Focus on maximising the use of digital opportunities and maintaining user-friendly know-how banks. What we're looking for Qualified solicitor with around 5-10 years PQE (guide only). Experience working within, or with (if private practice), an established financial services firm that offers consumer credit products is preferable. Broad knowledge of UK consumer credit legal and regulatory requirements across the full customer journey (e.g., CCA, CONC, Payment Services, Financial Crime, Open Banking) is strongly preferred. PSL/Knowledge Management experience is strongly preferred. A demonstrated ability to lead, coach and inspire a team of lawyers. Understanding of the regulatory expectations around Consumer Duty is preferred. Ability to apply strategic thinking and strong problem-solving skills to knowledge capture and dissemination. Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs. Confidence in written and verbal communications, tailoring content and style to the audience as needed. Great relationship building and team working - across our business stakeholders, our broader Legal department and throughout our business' multi-functional teams. Forward thinking on maximising use of digital opportunities as part of providing legal advice. Genuine focus on delivering a best in class legal service to our business. Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
