Our client is a superb firm within professional services and people are at the heart of their success. As a smaller business, they pride themselves on fostering a supportive and collaborative environment where every team member is valued as an individual. They understand that a fulfilling career is about more than just a ladder to climb, it's about doing meaningful work in a place that respects your need for a healthy work-life balance. Due to continued growth and increasing demand, they have a newly created opportunity for a dedicated Legal Cashier to join their close-knit team. The Role: Reporting directly to the Finance Manager, you will be an all-rounder, playing a vital role in the smooth financial running of the firm. This is a hands-on position where your attention to detail and legal accounting knowledge will be key. Your key responsibilities will include: Processing payment requests and setting up payments for director approval. Managing client and office account transactions, including daily bank reconciliations. Monitoring and notifying the team of incoming payments. Assisting with the set-up and creation of monthly invoices, with an understanding of how lawyers bill their time. Handling purchase ledger, expenses, and credit control activities. Logging and banking cheques. Checking and processing invoices, disbursements, and ensuring correct VAT treatment. Assisting with VAT returns and the production of monthly financial reports. Supporting with payroll set-up and amendments. Providing general accounts administration and building positive relationships with the internal team and wider business. The Person: Someone proactive and detail-oriented who thrives in a busy environment. Proven accounts experience, with specific exposure to legal accounting. A background in a legal firm, with experience in billing and understanding how lawyers track and charge their hours. Excellent attention to detail and the ability to work accurately under time pressure. Strong data management and organisational skills. A collaborative spirit and excellent communication skills. How to Apply: Our client is recruiting now, so please do not delay. If this role sounds ideal for your next move, send us your CV or contact us immediately. We cannot reply to every individual application, however if your experience fits the above criteria, we will make immediate contact.
Dec 11, 2025
Full time
Our client is a superb firm within professional services and people are at the heart of their success. As a smaller business, they pride themselves on fostering a supportive and collaborative environment where every team member is valued as an individual. They understand that a fulfilling career is about more than just a ladder to climb, it's about doing meaningful work in a place that respects your need for a healthy work-life balance. Due to continued growth and increasing demand, they have a newly created opportunity for a dedicated Legal Cashier to join their close-knit team. The Role: Reporting directly to the Finance Manager, you will be an all-rounder, playing a vital role in the smooth financial running of the firm. This is a hands-on position where your attention to detail and legal accounting knowledge will be key. Your key responsibilities will include: Processing payment requests and setting up payments for director approval. Managing client and office account transactions, including daily bank reconciliations. Monitoring and notifying the team of incoming payments. Assisting with the set-up and creation of monthly invoices, with an understanding of how lawyers bill their time. Handling purchase ledger, expenses, and credit control activities. Logging and banking cheques. Checking and processing invoices, disbursements, and ensuring correct VAT treatment. Assisting with VAT returns and the production of monthly financial reports. Supporting with payroll set-up and amendments. Providing general accounts administration and building positive relationships with the internal team and wider business. The Person: Someone proactive and detail-oriented who thrives in a busy environment. Proven accounts experience, with specific exposure to legal accounting. A background in a legal firm, with experience in billing and understanding how lawyers track and charge their hours. Excellent attention to detail and the ability to work accurately under time pressure. Strong data management and organisational skills. A collaborative spirit and excellent communication skills. How to Apply: Our client is recruiting now, so please do not delay. If this role sounds ideal for your next move, send us your CV or contact us immediately. We cannot reply to every individual application, however if your experience fits the above criteria, we will make immediate contact.
Global Head of Third Party Risk Management London, United Kingdom Job Description Who we're looking for The Global Head of Third-Party Risk Management (TPRM) is responsible for designing, implementing, and overseeing a global framework to assess, monitor, and manage risks associated with Schroders' third-party relationships. This includes vendors, outsourcing partners, service providers, and other external entities critical to the firm's operations. The role ensures that third-party risk is embedded in business decision-making, aligned with regulatory expectations (e.g., FCA, PRA, EBA, SEC), and integrated within the wider enterprise risk management framework. The role requires cross-functional working with Risk, Compliance, Legal, and Technology to embed effective risk controls, due diligence, and supplier assurance within all stages of the procurement lifecycle. The role will bring a continuous improvement mindset, staying abreast of the evolving regulatory landscape to ensure Schroders' third party risk practices remain forward looking and fit for purpose. Based in London, the role reports to the Chief Procurement Officer, who is responsible for all Procurement activity across the organisation. About Schroders We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. We have around 6,000 people on six continents. And we've been around for over 200 years but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper. The team Group Procurement is the centre of excellence for active commercial management of all of Schroders' supply chain, enabled by great people, disciplined cost management and seamless risk and compliance. Group Procurement sits within the COO Corporate Functions, supporting the wider business on all its third party commercial activity. The team are made up of multiple disciplines across Market Data & Operations, Technology, Corporate Services, Third Party Risk and Procurement Operations. Located across London, Horsham, Singapore, and New York. The base We moved into our new HQ in the City of London in 2018. We're close to our clients, in the heart of the UK's financial centre and we have everything we need to work flexibly. What you'll do Lead the development and continuous enhancement of Schroders' Third Party Risk Management strategy and policy. Establish governance structures, including steering committees, reporting lines, and escalation protocols. Ensure alignment with regulatory standards (e.g., DORA, EBA Guidelines, UK PRA SS2/21) and Schroders' risk appetite. Develop and maintain a robust TPRM framework, including risk segmentation, due diligence, onboarding, monitoring, and exit processes. Define risk taxonomy and criticality tiers for third party services. Oversee enterprise wide risk assessments and due diligence of vendors, including financial stability, cyber resilience, and ESG risk. Establish ongoing monitoring mechanisms, including performance reviews, SLA adherence, and control testing. Implement early warning indicators and risk dashboards to track third party exposure and performance. Act as the key control point to prevent the onboarding of supplier risk through data capture, review and assessment. Coordinate the de centralised supplier oversight framework, supporting, advising and collaborating with Business Owners globally, maintaining oversight of supplier reviews and ensuring policy compliance. Work closely with 2nd line risk functions (e.g. Financial Crime, Credit Risk, Business Continuity) to ensure supplier due diligence information is made available for SME review. Design and embed supplier oversight reporting capabilities and continuously improve performance and risk assessment governance and metrics. Continually monitor the global regulatory landscape to ensure policies and procedures remain compliant and fit for purpose. Provide guidance on all areas of the supplier lifecycle and business areas to direct reports and the wider team as required. Own the supplier contract management and oversight platform, ensuring supplier information is recorded, maintained and regularly reviewed. Maintain the Outsourcing Register, including the record of Business Owners, contracts, criticality and associated due diligence activities. Partner with Legal, Risk, Compliance, Procurement, IT, and Information Security to embed third party risk management practices. Engage with regulators, internal audit, and external assurance providers on third party risk matters. Communicate third party risk exposures and mitigation strategies to senior management and the board. Lead or support implementation of TPRM systems and tools to automate workflows and reporting. Maintain a centralised third party inventory and ensure quality, consistency, and completeness of vendor data. Support incident response and contingency planning related to third party failures or disruptions. Coordinate with business continuity and resilience teams to ensure robust third party crisis management. The knowledge, experience and qualifications you need Experience in operational risk, third party risk management, enterprise risk within financial services. Deep knowledge of regulatory requirements for outsourcing and third party risk (FCA, PRA, EBA, DORA, etc.). Strong knowledge of contract risk clauses, exit terms, business continuity, and supplier classification models. Proven senior leadership experience managing cross functional teams and risk frameworks in a complex global environment. Experience working closely with 2nd Line Risk and Assurance functions to ensure supplier due diligence is performed, monitored, and aligned to policy. Experience designing, owning and implementing supplier management and oversight frameworks, including contract database or supplier management systems, strong understanding of information security, data privacy, business continuity, and legal/vendor contracting principles. Experience with third party risk platforms (e.g., Archer, ServiceNow VRM, Aravo, Coupa, etc.) is a plus. Adept at leading cross functional engagements with second line and audit teams. Excellent communication, influencing, and presentation skills; experience engaging with senior stakeholders and regulators. Strategic Thinking Supplier & Third Party Governance Expertise Risk and Control Mindset Regulatory Acumen Leadership & People Management Stakeholder Influence & Communication Analytical & Problem Solving The knowledge, experience and qualifications that'll help Degree in Risk Management, Business, Law, Finance, or related field Master's degree or MBA advantageous Professional certifications in risk or third party management We recognise potential, whoever you are Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought, facilitated by an inclusive culture, will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer. You are welcome here, regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio economic background, or any other protected characteristic.
Dec 10, 2025
Full time
Global Head of Third Party Risk Management London, United Kingdom Job Description Who we're looking for The Global Head of Third-Party Risk Management (TPRM) is responsible for designing, implementing, and overseeing a global framework to assess, monitor, and manage risks associated with Schroders' third-party relationships. This includes vendors, outsourcing partners, service providers, and other external entities critical to the firm's operations. The role ensures that third-party risk is embedded in business decision-making, aligned with regulatory expectations (e.g., FCA, PRA, EBA, SEC), and integrated within the wider enterprise risk management framework. The role requires cross-functional working with Risk, Compliance, Legal, and Technology to embed effective risk controls, due diligence, and supplier assurance within all stages of the procurement lifecycle. The role will bring a continuous improvement mindset, staying abreast of the evolving regulatory landscape to ensure Schroders' third party risk practices remain forward looking and fit for purpose. Based in London, the role reports to the Chief Procurement Officer, who is responsible for all Procurement activity across the organisation. About Schroders We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. We have around 6,000 people on six continents. And we've been around for over 200 years but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper. The team Group Procurement is the centre of excellence for active commercial management of all of Schroders' supply chain, enabled by great people, disciplined cost management and seamless risk and compliance. Group Procurement sits within the COO Corporate Functions, supporting the wider business on all its third party commercial activity. The team are made up of multiple disciplines across Market Data & Operations, Technology, Corporate Services, Third Party Risk and Procurement Operations. Located across London, Horsham, Singapore, and New York. The base We moved into our new HQ in the City of London in 2018. We're close to our clients, in the heart of the UK's financial centre and we have everything we need to work flexibly. What you'll do Lead the development and continuous enhancement of Schroders' Third Party Risk Management strategy and policy. Establish governance structures, including steering committees, reporting lines, and escalation protocols. Ensure alignment with regulatory standards (e.g., DORA, EBA Guidelines, UK PRA SS2/21) and Schroders' risk appetite. Develop and maintain a robust TPRM framework, including risk segmentation, due diligence, onboarding, monitoring, and exit processes. Define risk taxonomy and criticality tiers for third party services. Oversee enterprise wide risk assessments and due diligence of vendors, including financial stability, cyber resilience, and ESG risk. Establish ongoing monitoring mechanisms, including performance reviews, SLA adherence, and control testing. Implement early warning indicators and risk dashboards to track third party exposure and performance. Act as the key control point to prevent the onboarding of supplier risk through data capture, review and assessment. Coordinate the de centralised supplier oversight framework, supporting, advising and collaborating with Business Owners globally, maintaining oversight of supplier reviews and ensuring policy compliance. Work closely with 2nd line risk functions (e.g. Financial Crime, Credit Risk, Business Continuity) to ensure supplier due diligence information is made available for SME review. Design and embed supplier oversight reporting capabilities and continuously improve performance and risk assessment governance and metrics. Continually monitor the global regulatory landscape to ensure policies and procedures remain compliant and fit for purpose. Provide guidance on all areas of the supplier lifecycle and business areas to direct reports and the wider team as required. Own the supplier contract management and oversight platform, ensuring supplier information is recorded, maintained and regularly reviewed. Maintain the Outsourcing Register, including the record of Business Owners, contracts, criticality and associated due diligence activities. Partner with Legal, Risk, Compliance, Procurement, IT, and Information Security to embed third party risk management practices. Engage with regulators, internal audit, and external assurance providers on third party risk matters. Communicate third party risk exposures and mitigation strategies to senior management and the board. Lead or support implementation of TPRM systems and tools to automate workflows and reporting. Maintain a centralised third party inventory and ensure quality, consistency, and completeness of vendor data. Support incident response and contingency planning related to third party failures or disruptions. Coordinate with business continuity and resilience teams to ensure robust third party crisis management. The knowledge, experience and qualifications you need Experience in operational risk, third party risk management, enterprise risk within financial services. Deep knowledge of regulatory requirements for outsourcing and third party risk (FCA, PRA, EBA, DORA, etc.). Strong knowledge of contract risk clauses, exit terms, business continuity, and supplier classification models. Proven senior leadership experience managing cross functional teams and risk frameworks in a complex global environment. Experience working closely with 2nd Line Risk and Assurance functions to ensure supplier due diligence is performed, monitored, and aligned to policy. Experience designing, owning and implementing supplier management and oversight frameworks, including contract database or supplier management systems, strong understanding of information security, data privacy, business continuity, and legal/vendor contracting principles. Experience with third party risk platforms (e.g., Archer, ServiceNow VRM, Aravo, Coupa, etc.) is a plus. Adept at leading cross functional engagements with second line and audit teams. Excellent communication, influencing, and presentation skills; experience engaging with senior stakeholders and regulators. Strategic Thinking Supplier & Third Party Governance Expertise Risk and Control Mindset Regulatory Acumen Leadership & People Management Stakeholder Influence & Communication Analytical & Problem Solving The knowledge, experience and qualifications that'll help Degree in Risk Management, Business, Law, Finance, or related field Master's degree or MBA advantageous Professional certifications in risk or third party management We recognise potential, whoever you are Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought, facilitated by an inclusive culture, will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer. You are welcome here, regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio economic background, or any other protected characteristic.
Assistant Vice President, Audit Manager - Risk, Operations and Legal page is loaded Assistant Vice President, Audit Manager - Risk, Operations and Legallocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: -WDDiscover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.EMEA Internal Audit Office (EIA), as the Bank's third Line of Defense, and in accordance with the Global Institute of Internal Auditors (IIA) International Standards (IIA Standards), provides independent assurance to the Board and Executive Management on the quality and effectiveness of governance, risk management and internal controls to monitor manage and mitigate key risks to achieving the Bank's objectives.NUMBER OF DIRECT REPORTSNilMAIN PURPOSE OF THE ROLEAudit Managers are responsible for the execution and delivery of audit engagements, working within audit teams on the scoping, planning and reporting of audit engagements, issue validation andcontinuous monitoring activities. On occasions, they might act as audit leads. Delivery and execution of all engagements must adhere to audit methodology and standards, meet established deadlines andinclude formal sign-offs of key documents and processes within the audit file.KEY RESPONSIBILITIESSpecifically, key responsibilities of the Audit Manager - Risk, Operations and Legal will include: Undertaking effective ongoing monitoring of certain elements of the EMEA portfolio, highlighting key risks and issues to business and EIA management. Contribute to the maintenance of the risk universe, risk assessments and audit plans where required. Develop knowledge in key areas of the Risk, Operations and Legal portfolio. These areas will be agreed by the Head of Audit based on the team's skills assessment matrix. Build and maintain a 'trusted advisor' relationship with key stakeholders and auditees within their audit engagements or areas of continuous monitoring. Execute and deliver aspects of audit engagements with minimal supervision and to the required methodology and Quality Assurance standards. Apply audit methodology to all work performed, seeking guidance as required. Discussion and agreement of potential findings and management action plans with key business stakeholders. Proactive coordination of issue follow-up with stakeholders. Develop an appreciation of risk and control, acting as one the drivers for a successful risk and control culture. Support Head of Audit, Audit Director and Senior Audit Managers (SAM) on strategy and approach papers for entities and risks within their Head of Audit's portfolio. Undertake continuous monitoring assignments. Work collaboratively with all Internal Audit colleagues regionally and globally.Travel across EMEA may be required (up to 25% of time)WORK EXPERIENCEEssential: Experience of working in an Audit function within the Financial Services sector. Good understanding of Credit Risk, Enterprise Risk, Operational Risk and/or Operations gained in a major corporate / investment banking firm. An understanding of the regulatory environment in the EMEA region. Experience in compliance and regulations driven audit work conducted across corporate, structured and transaction banking business areas. Knowledge of how to use data analytics to drive continuous risk monitoring and perform audits.Preferred: Experience of working in a similar audit function for a major corporate/investment bank or Big-4 firm. Experience in auditing corporate banking, structured finance, transaction banking and/or global markets with a good appreciation of the risks/risk environment associated with the 2nd Line of Defence covering those business areas. Experience of banking environments and applicable regulations across EMEA (i.e. Continental Europe)would be useful.SKILLS AND EXPERIENCEFunctional / Technical Competencies:Essential: Knowledge of auditing methods and industry practices. An understanding of banking and financial services is required. Understanding of financial products, their risks and processes associated. Good knowledge of controls required to mitigate those risks. Good understanding of risk management and compliance matters.Education / Qualifications:Essential: Higher education or equivalent industry experience. Professionally qualified (ACA, ACCA, CFA, etc.).Preferred: Relevant industry qualifications e.g. CIA, ACT, CF, ICA are desirable but not essential.PERSONAL REQUIREMENTS Excellent communication skills Results driven, with a strong sense of accountability A proactive, motivated approach. The ability to operate with urgency and prioritise work accordingly Strong decision-making skills, the ability to demonstrate sound judgement A structured and logical approach to work Strong problem-solving skills A creative and innovative approach to work Excellent interpersonal skills The ability to manage large workloads and tight deadlines Excellent attention to detail and accuracy A calm approach, with the ability to perform well in a pressurised environment Strong numerical skills Excellent Microsoft Office skillsWe are open to considering flexible working requests in line with organisational requirements.MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
Dec 10, 2025
Full time
Assistant Vice President, Audit Manager - Risk, Operations and Legal page is loaded Assistant Vice President, Audit Manager - Risk, Operations and Legallocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: -WDDiscover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.EMEA Internal Audit Office (EIA), as the Bank's third Line of Defense, and in accordance with the Global Institute of Internal Auditors (IIA) International Standards (IIA Standards), provides independent assurance to the Board and Executive Management on the quality and effectiveness of governance, risk management and internal controls to monitor manage and mitigate key risks to achieving the Bank's objectives.NUMBER OF DIRECT REPORTSNilMAIN PURPOSE OF THE ROLEAudit Managers are responsible for the execution and delivery of audit engagements, working within audit teams on the scoping, planning and reporting of audit engagements, issue validation andcontinuous monitoring activities. On occasions, they might act as audit leads. Delivery and execution of all engagements must adhere to audit methodology and standards, meet established deadlines andinclude formal sign-offs of key documents and processes within the audit file.KEY RESPONSIBILITIESSpecifically, key responsibilities of the Audit Manager - Risk, Operations and Legal will include: Undertaking effective ongoing monitoring of certain elements of the EMEA portfolio, highlighting key risks and issues to business and EIA management. Contribute to the maintenance of the risk universe, risk assessments and audit plans where required. Develop knowledge in key areas of the Risk, Operations and Legal portfolio. These areas will be agreed by the Head of Audit based on the team's skills assessment matrix. Build and maintain a 'trusted advisor' relationship with key stakeholders and auditees within their audit engagements or areas of continuous monitoring. Execute and deliver aspects of audit engagements with minimal supervision and to the required methodology and Quality Assurance standards. Apply audit methodology to all work performed, seeking guidance as required. Discussion and agreement of potential findings and management action plans with key business stakeholders. Proactive coordination of issue follow-up with stakeholders. Develop an appreciation of risk and control, acting as one the drivers for a successful risk and control culture. Support Head of Audit, Audit Director and Senior Audit Managers (SAM) on strategy and approach papers for entities and risks within their Head of Audit's portfolio. Undertake continuous monitoring assignments. Work collaboratively with all Internal Audit colleagues regionally and globally.Travel across EMEA may be required (up to 25% of time)WORK EXPERIENCEEssential: Experience of working in an Audit function within the Financial Services sector. Good understanding of Credit Risk, Enterprise Risk, Operational Risk and/or Operations gained in a major corporate / investment banking firm. An understanding of the regulatory environment in the EMEA region. Experience in compliance and regulations driven audit work conducted across corporate, structured and transaction banking business areas. Knowledge of how to use data analytics to drive continuous risk monitoring and perform audits.Preferred: Experience of working in a similar audit function for a major corporate/investment bank or Big-4 firm. Experience in auditing corporate banking, structured finance, transaction banking and/or global markets with a good appreciation of the risks/risk environment associated with the 2nd Line of Defence covering those business areas. Experience of banking environments and applicable regulations across EMEA (i.e. Continental Europe)would be useful.SKILLS AND EXPERIENCEFunctional / Technical Competencies:Essential: Knowledge of auditing methods and industry practices. An understanding of banking and financial services is required. Understanding of financial products, their risks and processes associated. Good knowledge of controls required to mitigate those risks. Good understanding of risk management and compliance matters.Education / Qualifications:Essential: Higher education or equivalent industry experience. Professionally qualified (ACA, ACCA, CFA, etc.).Preferred: Relevant industry qualifications e.g. CIA, ACT, CF, ICA are desirable but not essential.PERSONAL REQUIREMENTS Excellent communication skills Results driven, with a strong sense of accountability A proactive, motivated approach. The ability to operate with urgency and prioritise work accordingly Strong decision-making skills, the ability to demonstrate sound judgement A structured and logical approach to work Strong problem-solving skills A creative and innovative approach to work Excellent interpersonal skills The ability to manage large workloads and tight deadlines Excellent attention to detail and accuracy A calm approach, with the ability to perform well in a pressurised environment Strong numerical skills Excellent Microsoft Office skillsWe are open to considering flexible working requests in line with organisational requirements.MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
If you're looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further. GCB5 Vulnerability Oversight Manager - Secondment until 3rd November 2026 We're looking for a passionate, driven, and collaborative leader to join our Vulnerability Oversight Team as Vulnerability Oversight Manager. Why this role matters This is a fantastic opportunity to play a central role in shaping how we support vulnerable customers across RBW. Consumer Duty places a higher expectation of financial firms to act to deliver good outcomes for customers and pivotal to this obligation is how we identify, protect and look after customers who might be vulnerable to risk of financial and non-financial harm. As such, a consistent and joined up approach to embedding of the HSBC UK Vulnerable Customer Standards across RBW to best respond to the needs of customers in vulnerable circumstances is critical to the success of the team and RBW more broadly. A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages. In this role, you will: Report to the Senior Vulnerability Oversight Manager. The role holder will support business areas across RBW in the delivery and continual improvement against standards set out in the HSBC UK Vulnerable Customer Standards. Work with a range of senior stakeholders across RBW and be assigned a portfolio of business areas for which you will be responsible for vulnerability oversight and support. Be responsible for overseeing adherence to HSBC UK Vulnerable Customer Standards for their assigned portfolio, ensuring there are robust processes in place to monitor, report and elevate risks and issues through agreed RBW governance. Have oversight of vulnerability related controls for their portfolio of RBW business areas, monitoring and reporting on control and operating effectiveness in Business Risk governance. Have oversight of issues that are recorded which have a direct or indirect impact on vulnerable customers, making sure that they are being managed appropriately, working closely with Risk and Control Owners and escalating where needed. Ensure Vulnerability MI is being monitored and leveraged in agreed RBW governance and providing insights and recommendations to the ongoing development/evolution, simplification, and improved usage of Vulnerability Indicator insights to deliver good outcomes to vulnerable customers. Share responsibility for ensuring relevant vulnerability procedures are in place to support colleagues and customers for their assigned portfolio of RBW business areas. Provide input into local business area training and accreditation activities related to vulnerability, for which each business area is responsible. Work with business areas to ensure that they are maximising learns from vulnerability training, ensuring that the skills & capability infrastructure is effective and supports embedding; reporting risks and issues with their assigned business area and through Business Risk governance. Identify opportunities to strengthen how customers are supported by joining up more effectively across RBW for internal efficiency and consistency of customer experience by actively sharing best practice. Identify opportunities for positive change, making strong and compelling business cases to test and learn, and grow. To be successful in this role you should meet the following requirements: Proven, broad-based personal financial services and banking experience or equivalent, and proven track record of leading activities and initiatives related to the support of vulnerable customers. Strong knowledge of relevant laws, regulation, industry standards and established exemplar practice in Vulnerability (including FG21/1, Consumer Duty, Equality Act 2010) and internal policy. Experience working with risk, representing in governance and managing assurance processes is desirable. Experience of working with a range of internal and external stakeholders - you must be able to advocate for appropriate solutions to difficult problems. Have experience of building effective networks, creating opportunities for others to work collaboratively and follow up with tangible results. Strong organisation, planning and analytical skills to grasp, consolidate and analyse business data to understand how well the business is performing is required. Excellent verbal and written communication skills and influencing skills with the ability to navigate across internal wider teams and with senior stakeholders. Ready to make a difference? This is your chance to make a meaningful impact for colleagues and customers by shaping how we embed capability to support vulnerable customers across RBW. This role is hybrid and the base location for this role can be Sheffield or Birmingham. To find out more and register to attend please copy and paste this link into your browser: Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk: Email: Telephone:
Dec 10, 2025
Full time
If you're looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further. GCB5 Vulnerability Oversight Manager - Secondment until 3rd November 2026 We're looking for a passionate, driven, and collaborative leader to join our Vulnerability Oversight Team as Vulnerability Oversight Manager. Why this role matters This is a fantastic opportunity to play a central role in shaping how we support vulnerable customers across RBW. Consumer Duty places a higher expectation of financial firms to act to deliver good outcomes for customers and pivotal to this obligation is how we identify, protect and look after customers who might be vulnerable to risk of financial and non-financial harm. As such, a consistent and joined up approach to embedding of the HSBC UK Vulnerable Customer Standards across RBW to best respond to the needs of customers in vulnerable circumstances is critical to the success of the team and RBW more broadly. A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages. In this role, you will: Report to the Senior Vulnerability Oversight Manager. The role holder will support business areas across RBW in the delivery and continual improvement against standards set out in the HSBC UK Vulnerable Customer Standards. Work with a range of senior stakeholders across RBW and be assigned a portfolio of business areas for which you will be responsible for vulnerability oversight and support. Be responsible for overseeing adherence to HSBC UK Vulnerable Customer Standards for their assigned portfolio, ensuring there are robust processes in place to monitor, report and elevate risks and issues through agreed RBW governance. Have oversight of vulnerability related controls for their portfolio of RBW business areas, monitoring and reporting on control and operating effectiveness in Business Risk governance. Have oversight of issues that are recorded which have a direct or indirect impact on vulnerable customers, making sure that they are being managed appropriately, working closely with Risk and Control Owners and escalating where needed. Ensure Vulnerability MI is being monitored and leveraged in agreed RBW governance and providing insights and recommendations to the ongoing development/evolution, simplification, and improved usage of Vulnerability Indicator insights to deliver good outcomes to vulnerable customers. Share responsibility for ensuring relevant vulnerability procedures are in place to support colleagues and customers for their assigned portfolio of RBW business areas. Provide input into local business area training and accreditation activities related to vulnerability, for which each business area is responsible. Work with business areas to ensure that they are maximising learns from vulnerability training, ensuring that the skills & capability infrastructure is effective and supports embedding; reporting risks and issues with their assigned business area and through Business Risk governance. Identify opportunities to strengthen how customers are supported by joining up more effectively across RBW for internal efficiency and consistency of customer experience by actively sharing best practice. Identify opportunities for positive change, making strong and compelling business cases to test and learn, and grow. To be successful in this role you should meet the following requirements: Proven, broad-based personal financial services and banking experience or equivalent, and proven track record of leading activities and initiatives related to the support of vulnerable customers. Strong knowledge of relevant laws, regulation, industry standards and established exemplar practice in Vulnerability (including FG21/1, Consumer Duty, Equality Act 2010) and internal policy. Experience working with risk, representing in governance and managing assurance processes is desirable. Experience of working with a range of internal and external stakeholders - you must be able to advocate for appropriate solutions to difficult problems. Have experience of building effective networks, creating opportunities for others to work collaboratively and follow up with tangible results. Strong organisation, planning and analytical skills to grasp, consolidate and analyse business data to understand how well the business is performing is required. Excellent verbal and written communication skills and influencing skills with the ability to navigate across internal wider teams and with senior stakeholders. Ready to make a difference? This is your chance to make a meaningful impact for colleagues and customers by shaping how we embed capability to support vulnerable customers across RBW. This role is hybrid and the base location for this role can be Sheffield or Birmingham. To find out more and register to attend please copy and paste this link into your browser: Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk: Email: Telephone:
London, GB Full-Time Marex Solutions About Marex Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 2,300 employees across Europe, Asia and the Americas. Marex Hedging Solutions department has some of the most experienced teams in the world, specialising in the manufacture and distribution of customised derivative products on Equities, Commodities, Credit, FX, Funds, Fixed Income and Digital Assets. These products are distributed to customers through two specialist channels: Risk Management and Financial Products This role covers the Agricultural Commodities Sales function within the Marex Hedging Solutions department. Role Summary We are looking for ambitious, proactive individual who will be responsible for a portfolio of Agricultural Commodities Sales products. This is an entry level position with the opportunity to work autonomously, and also as part of a team engaging directly with clients. This is an opportunity for someone with strong commercial awareness and the ability to maintain a good relationship with clients and find new ones to bring flow. Responsibilities Provide high-quality sales coverage across the EMEA region for OTC Agricultural Commodities clients of Marex Solutions. Create value and capture revenues from existing client base as well as developing your own new client pipeline. Work with brokers across Marex, and other divisions of the firm in driving synergies and potential new business opportunities. Liaise with Internal Stakeholders across the business (Credit / Compliance / Legal / Onboarding / Ops / Trading / Risk) to ensure compliance with the company's policies and procedures with regards to day-to-day business activity and client communication. Sales of OTC Commodities derivatives within the EMEA markets with a focus on Agricultural clients. Supporting senior team members with coverage of existing clients, onboarding of new clients, and business development workflows. Over time, expected to build and manage own direct client base, contributing to the growth of the EMEA OTC Agricultural business. Dealing in commodity derivatives, in particular agricultural commodities products Directly corresponding with clients. Clients include commodity trading houses, merchants, processors, producers, and other corporates with an exposure to agricultural commodities prices. Responsible for assisting with the onboarding of any new client relationships and maintaining of existing client relationships, assisting with support processes as required by colleagues, and engaging and updating clients. Working efficiently and supporting with making efficiencies e.g. assisting in the preparation of any new required frameworks. Collaboration with central operations functions which support the trading role including but not limited to Operations and Technology. Strategising to increase P&L, requiring analysis of markets and products, and seek to find opportunities to synergise with other areas of the Hedging Solutions business such as the Energy, Metals and FX teams to identify cross-selling opportunities. Ensuring compliance with the company's regulatory requirements under the FCA. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values. At all times complying with the FCA's Code of Conduct Carrying out regulatory activities under the Marex Financial trading books Liaising with clients in EMEA region To ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility To report any breaches of policy to Compliance and/ or your supervisor as required To escalate risk events immediately To provide input to risk management processes, as required. Skills and Experience Good understanding of global commodities markets and, in particular, Agricultural markets Good knowledge of financial derivatives and how these can be used/structured to help clients to manage their underlying commodity price risks. Strong analytical skills Comprehensive knowledge of the financial service markets and relevant regulatory requirements Experience of the infrastructural support required to efficiently support a Commodity derivative sales business Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this FCA Certification (preferred - but can be achieved in the role) Language skills: knowledge of one or more European languages will be a plus Excellent verbal written and communication skills A collaborative team player, that is approachable, self-efficient and influences a positive work environment Excels at building relationships, networking and influencing others Resilient in a challenging, fast-paced environment Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness Strong communication, interpersonal and sales skills with a proven track record of forming strong long-lasting relationships. Dependable, self-motivated, and resilient individual, with a proven ability to work as a proactive team player. Strong attention to detail, particularly in a high-pressure environment. Conduct Rules You must: Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Company Values Acting as a role model for the values of the Company: Respect - Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. Integrity - Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do - our clients expect this and we demand it of ourselves. Collaborative - We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. Developing our People - Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex the place ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble - Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. Marex is fully committed to the elimination of unlawful or unfair discrimination and values the differences that a diverse workforce brings to the company. Candidates outside of this range will also be considered
Dec 10, 2025
Full time
London, GB Full-Time Marex Solutions About Marex Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 2,300 employees across Europe, Asia and the Americas. Marex Hedging Solutions department has some of the most experienced teams in the world, specialising in the manufacture and distribution of customised derivative products on Equities, Commodities, Credit, FX, Funds, Fixed Income and Digital Assets. These products are distributed to customers through two specialist channels: Risk Management and Financial Products This role covers the Agricultural Commodities Sales function within the Marex Hedging Solutions department. Role Summary We are looking for ambitious, proactive individual who will be responsible for a portfolio of Agricultural Commodities Sales products. This is an entry level position with the opportunity to work autonomously, and also as part of a team engaging directly with clients. This is an opportunity for someone with strong commercial awareness and the ability to maintain a good relationship with clients and find new ones to bring flow. Responsibilities Provide high-quality sales coverage across the EMEA region for OTC Agricultural Commodities clients of Marex Solutions. Create value and capture revenues from existing client base as well as developing your own new client pipeline. Work with brokers across Marex, and other divisions of the firm in driving synergies and potential new business opportunities. Liaise with Internal Stakeholders across the business (Credit / Compliance / Legal / Onboarding / Ops / Trading / Risk) to ensure compliance with the company's policies and procedures with regards to day-to-day business activity and client communication. Sales of OTC Commodities derivatives within the EMEA markets with a focus on Agricultural clients. Supporting senior team members with coverage of existing clients, onboarding of new clients, and business development workflows. Over time, expected to build and manage own direct client base, contributing to the growth of the EMEA OTC Agricultural business. Dealing in commodity derivatives, in particular agricultural commodities products Directly corresponding with clients. Clients include commodity trading houses, merchants, processors, producers, and other corporates with an exposure to agricultural commodities prices. Responsible for assisting with the onboarding of any new client relationships and maintaining of existing client relationships, assisting with support processes as required by colleagues, and engaging and updating clients. Working efficiently and supporting with making efficiencies e.g. assisting in the preparation of any new required frameworks. Collaboration with central operations functions which support the trading role including but not limited to Operations and Technology. Strategising to increase P&L, requiring analysis of markets and products, and seek to find opportunities to synergise with other areas of the Hedging Solutions business such as the Energy, Metals and FX teams to identify cross-selling opportunities. Ensuring compliance with the company's regulatory requirements under the FCA. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values. At all times complying with the FCA's Code of Conduct Carrying out regulatory activities under the Marex Financial trading books Liaising with clients in EMEA region To ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility To report any breaches of policy to Compliance and/ or your supervisor as required To escalate risk events immediately To provide input to risk management processes, as required. Skills and Experience Good understanding of global commodities markets and, in particular, Agricultural markets Good knowledge of financial derivatives and how these can be used/structured to help clients to manage their underlying commodity price risks. Strong analytical skills Comprehensive knowledge of the financial service markets and relevant regulatory requirements Experience of the infrastructural support required to efficiently support a Commodity derivative sales business Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this FCA Certification (preferred - but can be achieved in the role) Language skills: knowledge of one or more European languages will be a plus Excellent verbal written and communication skills A collaborative team player, that is approachable, self-efficient and influences a positive work environment Excels at building relationships, networking and influencing others Resilient in a challenging, fast-paced environment Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness Strong communication, interpersonal and sales skills with a proven track record of forming strong long-lasting relationships. Dependable, self-motivated, and resilient individual, with a proven ability to work as a proactive team player. Strong attention to detail, particularly in a high-pressure environment. Conduct Rules You must: Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Company Values Acting as a role model for the values of the Company: Respect - Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. Integrity - Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do - our clients expect this and we demand it of ourselves. Collaborative - We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. Developing our People - Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex the place ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble - Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. Marex is fully committed to the elimination of unlawful or unfair discrimination and values the differences that a diverse workforce brings to the company. Candidates outside of this range will also be considered
About Marex Marex Group plc is a diversified global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets. It listed on Nasdaq Global Select Market in April 2024. With more than 35 offices in Europe, US and APAC, it has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology led service provides access to all major exchanges, order flow management via screen, voice and DMA, plus award winning data, insights and analytics. For more information visit Role Summary Marex Solutions is a division of Marex providing investment banking solutions with a fintech mindset. We aim to become the world's leading manufacturer of cross asset, customised derivatives. Supporting the Solutions COO team to manage the solutions business, you will play a key role in building the operational infrastructure to support the rapid growth of this business, as well as helping to define and deliver the strategy for the Solutions business. As a liaison between the Solutions Business and Control and Support functions of the wider group, you will be a key contact and the go to person for both divisions. Working alongside COO and Sales/Trading functions in delivering projects related to the initial creation, processing, and automation of the solutions product offering, enabling the business to keep growing sustainably and integrating expansion opportunities when they arise. This is an excellent opportunity for someone interested in Structured Products and Business Management. As a central player in the business, you will be responsible for the following: Delivering new Sales Business initiatives inclusive of building out new products or business lines. Managing daily adhoc requests from Sales to assist with day to day and wider business process enhancements Supporting and driving change for the Marex Solutions Sales team by reviewing existing process and identifying enhancements via automation and use of technology Facing off to multiple FO and Support and Control stakeholders to drive business initiatives within a controlled sustainable framework We are looking for an entrepreneurial individual with strong front to back understanding of structured products and OTC derivatives. Used to optimising and driving automation. you'll be required to think outside of the box and always try to have a solution for any problem you encounter Responsibilities The role will support the Solutions COO team with the following: The delivery of both strategic and tactical projects that are critical for the Solutions business including: Being responsible for establishing project plans, identifying scope, ensuring successful execution of project plan and rolling out new projects end to end Generating ideas on how to improve the management of new business initiatives Effective communication with key stakeholders Creating, reviewing and improving existing MI and KPIs to effectively monitor and steer the business Assisting with management of Solutions costs and creating transparency around costs and budgets and driving efficiencies, cost reductions and proactively trying to rationalise costs where possible Ensuring effectiveness and efficiency of operational processes and procedures and identifying ways to improve them across onboarding, credit, change management and governance. Co operate closely with support teams and the business to complete tasks and projects on schedule and clearly communicate progress Promote innovation and work on idea generation Supporting the assessment of existing platforms and delivering the IT strategy for the Marex Solutions team. Support regulatory Sales initiatives/projects with subject matter experts, together with Legal and Compliance Ensuring Sales business is conducted in accordance with local and general regulatory rules Ensure that Sales Conflict Management and trainings are up to date Draft Sales MI for technical review and analysis to further manage business performance Ensure clear communication to manager and respective team Skills and Experience Problem solving skills Very Strong Excel, VBA, or Python skills as well as MS Office skills A meticulous eye for detail The ability to work effectively under pressure in a busy environment. 3+ years' experience across Structured Notes and/or over the counter/exchange traded derivatives Any recognisable investment/Finance accreditation would be preferable Project management Relationship Management experience Competencies Excellent verbal and written communication skills A collaborative team player, approachable, self efficient and influences a positive work environment Demonstrates curiosity Resilient in a challenging, fast paced environment Excels at building relationships, networking Ability to work independently to drive projects Conduct Rules You must: Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Act to deliver good outcomes for retail customers Company Values Acting as a role model for the values of the Company: Respect - Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. Integrity - Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do - our clients expect this and we demand it of ourselves. Collaborative - We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. Developing our People - Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex the place ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble - Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. Marex is fully committed to the elimination of unlawful or unfair discrimination and values the differences that a diverse workforce brings to the company. profiles outside of this range will also be considered
Dec 10, 2025
Full time
About Marex Marex Group plc is a diversified global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets. It listed on Nasdaq Global Select Market in April 2024. With more than 35 offices in Europe, US and APAC, it has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology led service provides access to all major exchanges, order flow management via screen, voice and DMA, plus award winning data, insights and analytics. For more information visit Role Summary Marex Solutions is a division of Marex providing investment banking solutions with a fintech mindset. We aim to become the world's leading manufacturer of cross asset, customised derivatives. Supporting the Solutions COO team to manage the solutions business, you will play a key role in building the operational infrastructure to support the rapid growth of this business, as well as helping to define and deliver the strategy for the Solutions business. As a liaison between the Solutions Business and Control and Support functions of the wider group, you will be a key contact and the go to person for both divisions. Working alongside COO and Sales/Trading functions in delivering projects related to the initial creation, processing, and automation of the solutions product offering, enabling the business to keep growing sustainably and integrating expansion opportunities when they arise. This is an excellent opportunity for someone interested in Structured Products and Business Management. As a central player in the business, you will be responsible for the following: Delivering new Sales Business initiatives inclusive of building out new products or business lines. Managing daily adhoc requests from Sales to assist with day to day and wider business process enhancements Supporting and driving change for the Marex Solutions Sales team by reviewing existing process and identifying enhancements via automation and use of technology Facing off to multiple FO and Support and Control stakeholders to drive business initiatives within a controlled sustainable framework We are looking for an entrepreneurial individual with strong front to back understanding of structured products and OTC derivatives. Used to optimising and driving automation. you'll be required to think outside of the box and always try to have a solution for any problem you encounter Responsibilities The role will support the Solutions COO team with the following: The delivery of both strategic and tactical projects that are critical for the Solutions business including: Being responsible for establishing project plans, identifying scope, ensuring successful execution of project plan and rolling out new projects end to end Generating ideas on how to improve the management of new business initiatives Effective communication with key stakeholders Creating, reviewing and improving existing MI and KPIs to effectively monitor and steer the business Assisting with management of Solutions costs and creating transparency around costs and budgets and driving efficiencies, cost reductions and proactively trying to rationalise costs where possible Ensuring effectiveness and efficiency of operational processes and procedures and identifying ways to improve them across onboarding, credit, change management and governance. Co operate closely with support teams and the business to complete tasks and projects on schedule and clearly communicate progress Promote innovation and work on idea generation Supporting the assessment of existing platforms and delivering the IT strategy for the Marex Solutions team. Support regulatory Sales initiatives/projects with subject matter experts, together with Legal and Compliance Ensuring Sales business is conducted in accordance with local and general regulatory rules Ensure that Sales Conflict Management and trainings are up to date Draft Sales MI for technical review and analysis to further manage business performance Ensure clear communication to manager and respective team Skills and Experience Problem solving skills Very Strong Excel, VBA, or Python skills as well as MS Office skills A meticulous eye for detail The ability to work effectively under pressure in a busy environment. 3+ years' experience across Structured Notes and/or over the counter/exchange traded derivatives Any recognisable investment/Finance accreditation would be preferable Project management Relationship Management experience Competencies Excellent verbal and written communication skills A collaborative team player, approachable, self efficient and influences a positive work environment Demonstrates curiosity Resilient in a challenging, fast paced environment Excels at building relationships, networking Ability to work independently to drive projects Conduct Rules You must: Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Act to deliver good outcomes for retail customers Company Values Acting as a role model for the values of the Company: Respect - Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. Integrity - Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do - our clients expect this and we demand it of ourselves. Collaborative - We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. Developing our People - Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex the place ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble - Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. Marex is fully committed to the elimination of unlawful or unfair discrimination and values the differences that a diverse workforce brings to the company. profiles outside of this range will also be considered
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fuelled by the goal of helping our clients thrive and enabling them to make the world a better place. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. What You'll Do We are seeking a Manager with IT Consulting and tech experience in Commodity Trading to join our team and lead transformational initiatives in the evolving energy markets. This role offers the opportunity to work at the intersection of business, technology, and trading operations, advising leading utilities, IOCs, merchant traders, renewables developers and owners, small digital start-up traders and other market participants on how to optimize, modernize and transform their IT landscapes. The successful candidate will play a pivotal role in shaping and delivering end-to-end IT solutions - from classical ETRM implementations to modern cloud-based data-centric platforms, real-time risk management solutions, and innovative digital and AI solutions for energy trading organisations. You will lead client engagements, manage cross-functional teams, and act as a trusted advisor to senior stakeholders, helping them navigate regulatory requirements, embrace new technologies, and build the trading capabilities of the future. As a Manager, you will work closely with our client's leadership teams to unlock additional value from asset-backed trading, origination and prop trading, to build new or improved trading capabilities and solutions and/or solve their modernisation and digitalization problems. You will help to understand their key challenges, define tech visions and IT strategies, win buy-in for your recommendations and lead BCG case team members to transform client potential into performance. Besides giving direction on the functional, execution and management of the project, you will be given end-to-end responsibility for larger, highly technical and more complex modules within the project and begin to develop specialized knowledge to help you solve our clients' problems. Together with our clients, you will develop convincing IT strategies, concepts and solutions, applying your sound technical know-how along with your analytical and conceptual skills. You will start to take on team lead responsibilities and demonstrate intellectual leadership directing diverse teams of consulting talent. Your role will also be to help team members flourish through thought leadership, team mentoring, knowledge sharing, giving frequent feedback and creating opportunities for team members to learn and grow. You will also personally develop and grow by being exposed to new and complex challenges daily. Finally, as a Manager you will contribute to the Practice Area development and help to build the BCG brand as a digital leader. What You'll Bring We're looking for exceptional talent with strong IT Consulting experience with exposure to the Commodity Trading Domain. Specifically, we are looking for expertise in the following areas: 10-15 years of professional experience since graduation, with a solid track record in IT consulting and project delivery. Significant exposure to Energy Trading IT landscapes, with hands-on experience in Energy Trading and Risk Management (ETRM) systems, short-term trading, market access, or related data-centric platforms. Prior work with international energy companies, and/or specialized commodity trading firms highly desirable. Bachelor's degree as a minimum requirement in a STEM related subject area. Computer Science Degree preferred Additional certifications in energy trading, risk management, or IT consulting (e.g., PRINCE2, PMP, Agile, Cloud certifications) are a plus. Energy Trading IT Systems & Platforms: Hands-on experience with ETRM systems (e.g., Endur, Allegro, Aspect, Openlink, or similar), including trade capture, risk management, control and reporting, settlement, and regulatory reporting (REMIT, EMIR). Knowledge of Nomination and Scheduling systems, including interaction with Transmission System Operators (TSOs) for power and gas. Familiarity with Short-Term Trading systems supporting day-ahead, intraday, and balancing markets, ideally with exposure to algorithmic/automated trading solutions. Understanding of Market Access platforms (OTC, exchange, broker integration) and trading certificates/licensing requirements. Experience with Market Data Management platforms (price curves, weather/meteorological data, analytics) and integration with downstream systems. Exposure to Finance and Controlling systems used in trading operations (billing, settlement, accounting, cost/controlling). Energy Trading Value Chain & Processes: Knowledge of the end-to-end trade lifecycle, including portfolio management, deal negotiation, trade capture, confirmation, physical and financial settlement, and risk management. Understanding of portfolio optimization and forecasting models (short-, mid-, and long-term horizons). Experience working with valuation and risk frameworks (e.g., Value-at-Risk (VaR), credit risk management, P&L scenarios). Technology & Transformation Skills: Experience delivering digital and cloud-based solutions for trading landscapes (Azure, AWS, or similar). Familiarity with Lean ETRM concepts and modular IT landscapes (e.g., microservices, APIs, containerized solutions). Strong background in data platforms, analytics, and integration for trading use cases (real-time data feeds, pricing, forecasting, optimization). Knowledge of automation and algorithmic trading capabilities in the context of power and gas trading. Domain Experience: Practical experience in Energy Trading markets (ideally power and gas but oil/LNG knowledge also helpful, with exposure to renewables integration). Familiarity with products, deal types, and counterparties across OTC and exchange markets (e.g., forwards, futures, options, swaps, day-ahead, intraday, structured products, PPAs). Understanding of regulatory requirements and compliance in European or global energy trading markets. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Dec 09, 2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fuelled by the goal of helping our clients thrive and enabling them to make the world a better place. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. What You'll Do We are seeking a Manager with IT Consulting and tech experience in Commodity Trading to join our team and lead transformational initiatives in the evolving energy markets. This role offers the opportunity to work at the intersection of business, technology, and trading operations, advising leading utilities, IOCs, merchant traders, renewables developers and owners, small digital start-up traders and other market participants on how to optimize, modernize and transform their IT landscapes. The successful candidate will play a pivotal role in shaping and delivering end-to-end IT solutions - from classical ETRM implementations to modern cloud-based data-centric platforms, real-time risk management solutions, and innovative digital and AI solutions for energy trading organisations. You will lead client engagements, manage cross-functional teams, and act as a trusted advisor to senior stakeholders, helping them navigate regulatory requirements, embrace new technologies, and build the trading capabilities of the future. As a Manager, you will work closely with our client's leadership teams to unlock additional value from asset-backed trading, origination and prop trading, to build new or improved trading capabilities and solutions and/or solve their modernisation and digitalization problems. You will help to understand their key challenges, define tech visions and IT strategies, win buy-in for your recommendations and lead BCG case team members to transform client potential into performance. Besides giving direction on the functional, execution and management of the project, you will be given end-to-end responsibility for larger, highly technical and more complex modules within the project and begin to develop specialized knowledge to help you solve our clients' problems. Together with our clients, you will develop convincing IT strategies, concepts and solutions, applying your sound technical know-how along with your analytical and conceptual skills. You will start to take on team lead responsibilities and demonstrate intellectual leadership directing diverse teams of consulting talent. Your role will also be to help team members flourish through thought leadership, team mentoring, knowledge sharing, giving frequent feedback and creating opportunities for team members to learn and grow. You will also personally develop and grow by being exposed to new and complex challenges daily. Finally, as a Manager you will contribute to the Practice Area development and help to build the BCG brand as a digital leader. What You'll Bring We're looking for exceptional talent with strong IT Consulting experience with exposure to the Commodity Trading Domain. Specifically, we are looking for expertise in the following areas: 10-15 years of professional experience since graduation, with a solid track record in IT consulting and project delivery. Significant exposure to Energy Trading IT landscapes, with hands-on experience in Energy Trading and Risk Management (ETRM) systems, short-term trading, market access, or related data-centric platforms. Prior work with international energy companies, and/or specialized commodity trading firms highly desirable. Bachelor's degree as a minimum requirement in a STEM related subject area. Computer Science Degree preferred Additional certifications in energy trading, risk management, or IT consulting (e.g., PRINCE2, PMP, Agile, Cloud certifications) are a plus. Energy Trading IT Systems & Platforms: Hands-on experience with ETRM systems (e.g., Endur, Allegro, Aspect, Openlink, or similar), including trade capture, risk management, control and reporting, settlement, and regulatory reporting (REMIT, EMIR). Knowledge of Nomination and Scheduling systems, including interaction with Transmission System Operators (TSOs) for power and gas. Familiarity with Short-Term Trading systems supporting day-ahead, intraday, and balancing markets, ideally with exposure to algorithmic/automated trading solutions. Understanding of Market Access platforms (OTC, exchange, broker integration) and trading certificates/licensing requirements. Experience with Market Data Management platforms (price curves, weather/meteorological data, analytics) and integration with downstream systems. Exposure to Finance and Controlling systems used in trading operations (billing, settlement, accounting, cost/controlling). Energy Trading Value Chain & Processes: Knowledge of the end-to-end trade lifecycle, including portfolio management, deal negotiation, trade capture, confirmation, physical and financial settlement, and risk management. Understanding of portfolio optimization and forecasting models (short-, mid-, and long-term horizons). Experience working with valuation and risk frameworks (e.g., Value-at-Risk (VaR), credit risk management, P&L scenarios). Technology & Transformation Skills: Experience delivering digital and cloud-based solutions for trading landscapes (Azure, AWS, or similar). Familiarity with Lean ETRM concepts and modular IT landscapes (e.g., microservices, APIs, containerized solutions). Strong background in data platforms, analytics, and integration for trading use cases (real-time data feeds, pricing, forecasting, optimization). Knowledge of automation and algorithmic trading capabilities in the context of power and gas trading. Domain Experience: Practical experience in Energy Trading markets (ideally power and gas but oil/LNG knowledge also helpful, with exposure to renewables integration). Familiarity with products, deal types, and counterparties across OTC and exchange markets (e.g., forwards, futures, options, swaps, day-ahead, intraday, structured products, PPAs). Understanding of regulatory requirements and compliance in European or global energy trading markets. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Operations Manager Legal Sector &#(phone number removed); Basingstoke Full-time Competitive Salary & Benefits We re seeking an experienced Operations Manager to join a leading full-service law firm. This is a senior role where you ll oversee the business operations that keep a modern legal practice running smoothly from Finance and Facilities to IT Contracts, HSE, and Administration. Working closely with the leadership team, you ll ensure seamless day-to-day operations while driving improvements in efficiency, cost management, and client service. You ll also lead and develop a team of 5 8 managers, fostering a culture of accountability, collaboration, and continuous improvement. Key responsibilities include: Overseeing finance operations (billing, collections, credit control). Managing facilities, office services, and infrastructure across multiple sites. Leading on compliance, HSE, and risk management. Streamlining processes and using technology to improve efficiency. Driving high standards of client and internal service delivery. About you: Strong operations management background, ideally within legal or professional services. Excellent financial and commercial acumen. Proven ability to deliver process improvements. Experienced team leader with outstanding communication skills. This is a fantastic opportunity to make a real impact in a respected law firm, shaping operations to support growth and success. Apply today to take the next step in your operations career.
Dec 09, 2025
Full time
Operations Manager Legal Sector &#(phone number removed); Basingstoke Full-time Competitive Salary & Benefits We re seeking an experienced Operations Manager to join a leading full-service law firm. This is a senior role where you ll oversee the business operations that keep a modern legal practice running smoothly from Finance and Facilities to IT Contracts, HSE, and Administration. Working closely with the leadership team, you ll ensure seamless day-to-day operations while driving improvements in efficiency, cost management, and client service. You ll also lead and develop a team of 5 8 managers, fostering a culture of accountability, collaboration, and continuous improvement. Key responsibilities include: Overseeing finance operations (billing, collections, credit control). Managing facilities, office services, and infrastructure across multiple sites. Leading on compliance, HSE, and risk management. Streamlining processes and using technology to improve efficiency. Driving high standards of client and internal service delivery. About you: Strong operations management background, ideally within legal or professional services. Excellent financial and commercial acumen. Proven ability to deliver process improvements. Experienced team leader with outstanding communication skills. This is a fantastic opportunity to make a real impact in a respected law firm, shaping operations to support growth and success. Apply today to take the next step in your operations career.
Team Manager, Client Services Written page is loaded Team Manager, Client Services Writtenlocations: Basildon, UKtime type: Full timeposted on: Posted Todayjob requisition id: R38537As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Job Title: Team Manager - Client Services Written Locations : Basildon Hybrid About SS&C Technologies SS&C Wealth & Investment Technologies is a leading provider of award-winning technology and services for the investment management industry worldwide. Our 5000+ clients across 50+ countries include asset managers, wealth managers, family offices, alternative investment managers, fund administrators, brokers, banks, and insurance. Our solutions streamline their processes for portfolio management, trading and order management, compliance, accounting, performance analytics, reporting and more.This is a unique opportunity to blend financial industry knowledge with technology skills, in a vibrant, international work environment. You get to tap into the knowledge of leading financial institutions as well as our experienced team, to learn and develop skills that will ultimately help you progress your career and grow a solid network within the fin-tech industry.At SS&C, you will find a rewarding career where you can thrive at every level. We are proud of our unique business culture, founded on the passion of our people, dedicated to the success of our clients. As a company, we reward innovation and professionalism and support personal development. We invest in our employees through offering competitive compensation and benefits, comprehensive training opportunities, and employee programs to promote a healthy work-life balance and personal well-being. Our culture thrives on teamwork and diversity. Therefore, we hope to see you bring your unique perspective and talent to SS&C and thrive! Get To Know the Team The Team Manager will oversee a team of administrators who investigate and respond to Customer, Agent and Management Company queries in line with service level agreements (SLAs) and key performance indicators (KPIs). Provides mutual funds transaction processing services with a customer-focused approach. Provides proactive and innovative solutions to customers. Skilled support representative working on varied tasks that require resourcefulness, self-initiative, and significant judgement within defined procedures. Why You Will Love It Here! Flexibility : Hybrid Work Model & a Business Casual Dress Code, including jeans Your Future: Professional Development Reimbursement Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity Training: Hands-On, Team-Customized, including SS&C University Extra Perks: Discounts on fitness clubs, travel and more! Responsibilities: Connect with your team: Set SMART objectives and hold regular documented reviews of individual performance (monthly 1:1s as a minimum), write training plans and coaching sessions to motivate and develop the team. Develop and improve communication between Client Services Written and other areas within SS&C. Encourage collaboration between teams to resolve issues. Ensure you meet Client expectations, build relationships, proactively look for ways to improve the service we provide to our Clients and their Customers. Make the most of opportunities to grow revenue and/or reduce costs. Manage within budget, operate efficiently so that you and your team delivers the most value to SS&C. Strive to exceed minimum standards in line with KPIs both in terms of quality & productivity. Ensure processes and procedures are appropriately controlled, reviewed and updated within timeframes. Respond positively to the goals of the organisation and actively add to the success of the overall division. Display flexibility and adaptability at all times in response to the challenging, changing environment. Pursue and take responsibility for personal development. To be quality driven, aiming for 100% accuracy and timeliness of delivery. To effectively plan the way services are delivered so that all activity is directly related to providing quality services and meeting the expectations of the customer (internal and external). To continuously review processes and practices relating to the role and act as a catalyst for change and improvement in individual and team performance. To observe proper standards of market, business and personal conduct, demonstrating integrity in the execution of duties. To communicate and promote the values which reinforce and support a consistent quality culture. Exercise due care and diligence, ensuring the areas the role is responsible for are organised and controlled Uphold responsibilities for risk and business continuity practices as appropriate to the position the role holds within the organisation. Comply with the regulatory regimes in which SS&C operates, with particular consideration given to relevant Client Assets, Data Protection and Financial Crime Prevention regulations, as appropriate to the above role. To communicate openly and honestly with their team. To ask, listen and understand the team. To be fair and consistent across the team. To be accountable for own actions and the actions of the team. To support their teams development and champion professional development. We encourage applications from people of all backgrounds and particularly welcome applications from under-represented groups, to enable us to bring a diversity of perspectives to our thinking and conversation. It's important to us that we strive to have a diverse workforce in the widest sense. Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from head-hunters, recruitment agencies, or fee-based recruitment services. Background Checks All offers of employment at SS&C are subject to background verification checks, including 5-year employment history, proof of eligibility to work in the hiring location, proof of address, credit check and criminal record check (where permitted by local law). The accuracy of all information you submit as part of your application is vital and may be used as part of the background-checking process should you be successful . Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
Dec 09, 2025
Full time
Team Manager, Client Services Written page is loaded Team Manager, Client Services Writtenlocations: Basildon, UKtime type: Full timeposted on: Posted Todayjob requisition id: R38537As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Job Title: Team Manager - Client Services Written Locations : Basildon Hybrid About SS&C Technologies SS&C Wealth & Investment Technologies is a leading provider of award-winning technology and services for the investment management industry worldwide. Our 5000+ clients across 50+ countries include asset managers, wealth managers, family offices, alternative investment managers, fund administrators, brokers, banks, and insurance. Our solutions streamline their processes for portfolio management, trading and order management, compliance, accounting, performance analytics, reporting and more.This is a unique opportunity to blend financial industry knowledge with technology skills, in a vibrant, international work environment. You get to tap into the knowledge of leading financial institutions as well as our experienced team, to learn and develop skills that will ultimately help you progress your career and grow a solid network within the fin-tech industry.At SS&C, you will find a rewarding career where you can thrive at every level. We are proud of our unique business culture, founded on the passion of our people, dedicated to the success of our clients. As a company, we reward innovation and professionalism and support personal development. We invest in our employees through offering competitive compensation and benefits, comprehensive training opportunities, and employee programs to promote a healthy work-life balance and personal well-being. Our culture thrives on teamwork and diversity. Therefore, we hope to see you bring your unique perspective and talent to SS&C and thrive! Get To Know the Team The Team Manager will oversee a team of administrators who investigate and respond to Customer, Agent and Management Company queries in line with service level agreements (SLAs) and key performance indicators (KPIs). Provides mutual funds transaction processing services with a customer-focused approach. Provides proactive and innovative solutions to customers. Skilled support representative working on varied tasks that require resourcefulness, self-initiative, and significant judgement within defined procedures. Why You Will Love It Here! Flexibility : Hybrid Work Model & a Business Casual Dress Code, including jeans Your Future: Professional Development Reimbursement Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity Training: Hands-On, Team-Customized, including SS&C University Extra Perks: Discounts on fitness clubs, travel and more! Responsibilities: Connect with your team: Set SMART objectives and hold regular documented reviews of individual performance (monthly 1:1s as a minimum), write training plans and coaching sessions to motivate and develop the team. Develop and improve communication between Client Services Written and other areas within SS&C. Encourage collaboration between teams to resolve issues. Ensure you meet Client expectations, build relationships, proactively look for ways to improve the service we provide to our Clients and their Customers. Make the most of opportunities to grow revenue and/or reduce costs. Manage within budget, operate efficiently so that you and your team delivers the most value to SS&C. Strive to exceed minimum standards in line with KPIs both in terms of quality & productivity. Ensure processes and procedures are appropriately controlled, reviewed and updated within timeframes. Respond positively to the goals of the organisation and actively add to the success of the overall division. Display flexibility and adaptability at all times in response to the challenging, changing environment. Pursue and take responsibility for personal development. To be quality driven, aiming for 100% accuracy and timeliness of delivery. To effectively plan the way services are delivered so that all activity is directly related to providing quality services and meeting the expectations of the customer (internal and external). To continuously review processes and practices relating to the role and act as a catalyst for change and improvement in individual and team performance. To observe proper standards of market, business and personal conduct, demonstrating integrity in the execution of duties. To communicate and promote the values which reinforce and support a consistent quality culture. Exercise due care and diligence, ensuring the areas the role is responsible for are organised and controlled Uphold responsibilities for risk and business continuity practices as appropriate to the position the role holds within the organisation. Comply with the regulatory regimes in which SS&C operates, with particular consideration given to relevant Client Assets, Data Protection and Financial Crime Prevention regulations, as appropriate to the above role. To communicate openly and honestly with their team. To ask, listen and understand the team. To be fair and consistent across the team. To be accountable for own actions and the actions of the team. To support their teams development and champion professional development. We encourage applications from people of all backgrounds and particularly welcome applications from under-represented groups, to enable us to bring a diversity of perspectives to our thinking and conversation. It's important to us that we strive to have a diverse workforce in the widest sense. Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from head-hunters, recruitment agencies, or fee-based recruitment services. Background Checks All offers of employment at SS&C are subject to background verification checks, including 5-year employment history, proof of eligibility to work in the hiring location, proof of address, credit check and criminal record check (where permitted by local law). The accuracy of all information you submit as part of your application is vital and may be used as part of the background-checking process should you be successful . Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
Deputy Cook - Yardleywood Primary School Permanent Grade 2 - £24,027 - £25,992 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 27.5 hours per week Monday to Friday 08.30 AM to 2.00 PM, Term Time Only Cityserve is a Birmingham City Council catering service for school meals providing fresh and nutritious food for school kitchen across the UK, healthy eating is a continuous theme throughout all of our menus, and we are committed to the wellbeing of pupils. This is a great opportunity for someone who enjoys working in a busy environment, delivers excellent customer service and is able motivate and support team members. As a Deputy Cook your responsibilities will include: Preparing and cooking meals for pupils Planning and controlling all aspects of the service including setting up the dining room Delegate to staff responsible for the overall running of the unit Keeping the kitchen clean & tidy Costing, stocktaking and keepingappropriate records using IT skills I Learning To maintain a balanced diet and varied menus To be aware of the care users' needs and dietary preferences You will work collaboratively with managers and supervisors to ensure the first-class delivery of food in schools kitchens both in and outside of performance times. Previous kitchen experience is essential to this role. About You; Essential: Good people skills Passion about food and customer service Great team player Food Safety Level 2 Good verbal and written communication skills Allergy Awareness Certificate Experience in a similar environment High standards and quality drive A 'can do' attitude General knowledge of kitchen, Health & Safety, allergens and Natasha's Law Must have good attendance and time keeping record Please upload an up-to-date CV and Personal Statement via the attachments part of your application. The Personal Statement should outline how you meet the essential criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached Birmingham City Council is an accredited Disability Confident Leader employer, andwe arecommitted to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact:Anne Smith, via phone on or via email on We welcome applications from people with caring responsibilities and flexible working options will be considered. A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements , before any employment offer can be confirmed. Job Description and PersonSpecification We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration.
Dec 08, 2025
Full time
Deputy Cook - Yardleywood Primary School Permanent Grade 2 - £24,027 - £25,992 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 27.5 hours per week Monday to Friday 08.30 AM to 2.00 PM, Term Time Only Cityserve is a Birmingham City Council catering service for school meals providing fresh and nutritious food for school kitchen across the UK, healthy eating is a continuous theme throughout all of our menus, and we are committed to the wellbeing of pupils. This is a great opportunity for someone who enjoys working in a busy environment, delivers excellent customer service and is able motivate and support team members. As a Deputy Cook your responsibilities will include: Preparing and cooking meals for pupils Planning and controlling all aspects of the service including setting up the dining room Delegate to staff responsible for the overall running of the unit Keeping the kitchen clean & tidy Costing, stocktaking and keepingappropriate records using IT skills I Learning To maintain a balanced diet and varied menus To be aware of the care users' needs and dietary preferences You will work collaboratively with managers and supervisors to ensure the first-class delivery of food in schools kitchens both in and outside of performance times. Previous kitchen experience is essential to this role. About You; Essential: Good people skills Passion about food and customer service Great team player Food Safety Level 2 Good verbal and written communication skills Allergy Awareness Certificate Experience in a similar environment High standards and quality drive A 'can do' attitude General knowledge of kitchen, Health & Safety, allergens and Natasha's Law Must have good attendance and time keeping record Please upload an up-to-date CV and Personal Statement via the attachments part of your application. The Personal Statement should outline how you meet the essential criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached Birmingham City Council is an accredited Disability Confident Leader employer, andwe arecommitted to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact:Anne Smith, via phone on or via email on We welcome applications from people with caring responsibilities and flexible working options will be considered. A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements , before any employment offer can be confirmed. Job Description and PersonSpecification We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration.
