Senior Account Director - Six-figure salary - Leeds Job Type: Permanent Sector: General Insurance Specialism: Account Executive Location: Yorkshire & Humberside Town/City: Leeds Salary range: £70, 000 - £79, 999, £80, 000 - £89, 999, £90, 000 - £99, 999, £100, 000+ Salary Description: £70K-100K plus bonus & benefits Posted: 02-Jun-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ-2760AD Job Views: 176 If the prospect of a potential six-figure salary alone isn't enough to turn the heads of talented Account Directors, then surely the prospect of inheriting a substantial portfolio of trophy accounts is enough to capture the attention of all but the most settled insurance professionals! There are so many positives to joining this global broking house that the Regional Director can reel them off; "We've a truly collaborative approach, we're the team that enjoys working to shared goals and objectives, and this allows us to really deliver positive client outcomes. We're at the forefront of technology, and our analytics' tools are second to none." Warming to his theme, he continues, "A reoccurring message in stakeholder satisfaction surveys is that we're not as aggressive as competing brokers; as a result, our clients love our 'not forcing square pegs in round holes' approach, and colleagues say we're more family-friendly and flexible than other brokers they have worked for." So far so good, and it only gets better ! The aforementioned portfolio of accounts to be inherited has arisen due to the retirement of an incumbent Senior Account Director. As such, you will benefit from a warm handover and not have to be concerned about the account being 'under attack' in 12 months' time from a former colleague. The account can be tweaked to suit your skills, experience and ambitions, but Account Directors within this team typically look after 6-10 clients, with individual risks generating fee income from £50K to anywhere north of £250K. This team looks after clients from a range of sectors such as Food & Beverage, Technology, Engineering and Retail, to name but a few. As Account Director, you will lead a dedicated, highly professional team of insurance professionals including Corporate Account Handlers, Brokers and Claims Executives, in relation to the servicing of your portfolio. This includes managing the relationship with blue-chip clients, including FTSE100's and some of the largest privately-owned businesses in the North of England, many with complex global exposures. Dealing with sophisticated insurance buyers at C-suite level, you will build a detailed knowledge of your clients' approach to (and appetite for!) risk, setting the strategy for the insurance programme for years to come. The focus here is very much on the management of existing accounts rather than developing sales, however, you may be called upon to lend gravitas to proceedings, should colleagues develop new business prospects and need assistance from a technical or credibility perspective. Whilst it is not essential that you have extensive experience of dealing with six-figure risks, you must have exposure to dealing with corporate clients generating income in excess of £50K. You must be professional, polished and highly credible, in order to nurture relationships and to secure the buy-in of senior personnel at clients, as well as your colleagues. You should have a solid understanding of all common commercial covers, together with strong internal networking skills in order to be able to utilise the abilities of colleagues from other areas of business (such as employee benefits, risk management or credit insurance) and to ensure your clients benefit from the full suite of products and services available from a global broker. In return, you will receive a generous basic salary of between £70K and £100K (Depending on experience), plus both performance and contractual bonuses. You will also receive a market-leading flexible-benefits package (including a particularly impressive pension arrangement) that can be tweaked to suit your personal circumstances. This forward-thinking broker is an advocate of flexible-working and, depending on your client requirements, you will only be expected in the office a couple of times per week. Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment
Jun 28, 2025
Full time
Senior Account Director - Six-figure salary - Leeds Job Type: Permanent Sector: General Insurance Specialism: Account Executive Location: Yorkshire & Humberside Town/City: Leeds Salary range: £70, 000 - £79, 999, £80, 000 - £89, 999, £90, 000 - £99, 999, £100, 000+ Salary Description: £70K-100K plus bonus & benefits Posted: 02-Jun-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ-2760AD Job Views: 176 If the prospect of a potential six-figure salary alone isn't enough to turn the heads of talented Account Directors, then surely the prospect of inheriting a substantial portfolio of trophy accounts is enough to capture the attention of all but the most settled insurance professionals! There are so many positives to joining this global broking house that the Regional Director can reel them off; "We've a truly collaborative approach, we're the team that enjoys working to shared goals and objectives, and this allows us to really deliver positive client outcomes. We're at the forefront of technology, and our analytics' tools are second to none." Warming to his theme, he continues, "A reoccurring message in stakeholder satisfaction surveys is that we're not as aggressive as competing brokers; as a result, our clients love our 'not forcing square pegs in round holes' approach, and colleagues say we're more family-friendly and flexible than other brokers they have worked for." So far so good, and it only gets better ! The aforementioned portfolio of accounts to be inherited has arisen due to the retirement of an incumbent Senior Account Director. As such, you will benefit from a warm handover and not have to be concerned about the account being 'under attack' in 12 months' time from a former colleague. The account can be tweaked to suit your skills, experience and ambitions, but Account Directors within this team typically look after 6-10 clients, with individual risks generating fee income from £50K to anywhere north of £250K. This team looks after clients from a range of sectors such as Food & Beverage, Technology, Engineering and Retail, to name but a few. As Account Director, you will lead a dedicated, highly professional team of insurance professionals including Corporate Account Handlers, Brokers and Claims Executives, in relation to the servicing of your portfolio. This includes managing the relationship with blue-chip clients, including FTSE100's and some of the largest privately-owned businesses in the North of England, many with complex global exposures. Dealing with sophisticated insurance buyers at C-suite level, you will build a detailed knowledge of your clients' approach to (and appetite for!) risk, setting the strategy for the insurance programme for years to come. The focus here is very much on the management of existing accounts rather than developing sales, however, you may be called upon to lend gravitas to proceedings, should colleagues develop new business prospects and need assistance from a technical or credibility perspective. Whilst it is not essential that you have extensive experience of dealing with six-figure risks, you must have exposure to dealing with corporate clients generating income in excess of £50K. You must be professional, polished and highly credible, in order to nurture relationships and to secure the buy-in of senior personnel at clients, as well as your colleagues. You should have a solid understanding of all common commercial covers, together with strong internal networking skills in order to be able to utilise the abilities of colleagues from other areas of business (such as employee benefits, risk management or credit insurance) and to ensure your clients benefit from the full suite of products and services available from a global broker. In return, you will receive a generous basic salary of between £70K and £100K (Depending on experience), plus both performance and contractual bonuses. You will also receive a market-leading flexible-benefits package (including a particularly impressive pension arrangement) that can be tweaked to suit your personal circumstances. This forward-thinking broker is an advocate of flexible-working and, depending on your client requirements, you will only be expected in the office a couple of times per week. Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment
Personal Injury Claims handler Manchester (1 day In the office per week after training) £27,000 - £30,000 Barker Munro Recruitment has another new role with this expanding, highly impressive organisation to join the Personal Injury team. If you have OIC portal experience and had experience of handling Motor Personal injury claims handling - you ll be a perfect fit! is ideal. You will be an excellent communicator, assertive and enjoy providing customers with peace of mind, You will receive a generous competitive starting salary up to £30,000 - Depending on experience plus fantastic benefits. Excellent career progression opportunities with increased salary available at each promotion. Monday to Friday 9am to 5:00pm - Flexibility available plus hybrid working in the office (1 day) and from home 4 days a week, following training and initial few weeks in the office. Personal Injury Claims Handler job responsibilities include proactively manage Injury claims within a personal authority amount, validate policy indemnity for each claim, ensuring that the correct insurer status applied, manage Third Party Property Damage (TPPD), including credit hire claims and process claim payments. You will also be required to proactively manage all incoming correspondence using telephone, e-mail and letter and identify potential fraud claims. We are seeking applications from candidates with experience in handling injury claims plus the OIC. Applicants should have good communication skills and be hard working. This opportunity offers great prospects for the successful applicant. To apply to this Personal Injury Claims handler, please send your CV to Barker Munro Recruitment using the relevant links.
Jun 17, 2025
Full time
Personal Injury Claims handler Manchester (1 day In the office per week after training) £27,000 - £30,000 Barker Munro Recruitment has another new role with this expanding, highly impressive organisation to join the Personal Injury team. If you have OIC portal experience and had experience of handling Motor Personal injury claims handling - you ll be a perfect fit! is ideal. You will be an excellent communicator, assertive and enjoy providing customers with peace of mind, You will receive a generous competitive starting salary up to £30,000 - Depending on experience plus fantastic benefits. Excellent career progression opportunities with increased salary available at each promotion. Monday to Friday 9am to 5:00pm - Flexibility available plus hybrid working in the office (1 day) and from home 4 days a week, following training and initial few weeks in the office. Personal Injury Claims Handler job responsibilities include proactively manage Injury claims within a personal authority amount, validate policy indemnity for each claim, ensuring that the correct insurer status applied, manage Third Party Property Damage (TPPD), including credit hire claims and process claim payments. You will also be required to proactively manage all incoming correspondence using telephone, e-mail and letter and identify potential fraud claims. We are seeking applications from candidates with experience in handling injury claims plus the OIC. Applicants should have good communication skills and be hard working. This opportunity offers great prospects for the successful applicant. To apply to this Personal Injury Claims handler, please send your CV to Barker Munro Recruitment using the relevant links.
Introduction Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply. Overview Join our dynamic team as a Claims Team Manager (Recovery), where you'll play a pivotal role in both fee earning and managing your own caseload, while leading a team of seven handlers. This hybrid position involves handling approximately 50% of caseloads, primarily EL/PL files, and providing supervision to a team with mixed experience levels. You'll be responsible for day-to-day operational management, ensuring the delivery of premium service through effective use of processes, systems, and resources. How you'll make an impact Personal Responsibilities: Lead with honesty and integrity, collaborating closely with the Head of Litigation and management teams to deliver exceptional client service. Act as a key conduit between claims handlers and management, supporting the Head of Litigation. Client Responsibilities: Document procedures, maintain client relationships, and ensure compliance with service level agreements and key performance indicators. Train claims handlers and oversee data management for client reports. Internal Measure and Financial Responsibilities: Manage team targets, control claim lifecycles, and contribute to financial goals. Assist in recovering outstanding client bills and aged debt. People Responsibilities: Support recruitment, conduct performance reviews, and manage absences. Identify training needs and provide guidance to team claims handlers. Case Responsibilities: Serve as a technical referral point, manage high-profile cases, and assist with auditing claim files. About you Essential: Experience in litigation handling within a legal, insurance, or claims management environment. Experience defending RTA and EL/PL claims across various tracks. Strong leadership skills and ability to work independently within a structured environment. Desirable: Law degree or insurance qualification, team management experience, and prior client interaction. Experience in mentoring junior team members and defending claims within an insurer or TPA environment. Competencies: Proactive, pragmatic approach with strong attention to detail. Demonstrable leadership and communication skills, self-motivation, and ability to handle unexpected situations with flexibility. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we'll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Jun 16, 2025
Full time
Introduction Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply. Overview Join our dynamic team as a Claims Team Manager (Recovery), where you'll play a pivotal role in both fee earning and managing your own caseload, while leading a team of seven handlers. This hybrid position involves handling approximately 50% of caseloads, primarily EL/PL files, and providing supervision to a team with mixed experience levels. You'll be responsible for day-to-day operational management, ensuring the delivery of premium service through effective use of processes, systems, and resources. How you'll make an impact Personal Responsibilities: Lead with honesty and integrity, collaborating closely with the Head of Litigation and management teams to deliver exceptional client service. Act as a key conduit between claims handlers and management, supporting the Head of Litigation. Client Responsibilities: Document procedures, maintain client relationships, and ensure compliance with service level agreements and key performance indicators. Train claims handlers and oversee data management for client reports. Internal Measure and Financial Responsibilities: Manage team targets, control claim lifecycles, and contribute to financial goals. Assist in recovering outstanding client bills and aged debt. People Responsibilities: Support recruitment, conduct performance reviews, and manage absences. Identify training needs and provide guidance to team claims handlers. Case Responsibilities: Serve as a technical referral point, manage high-profile cases, and assist with auditing claim files. About you Essential: Experience in litigation handling within a legal, insurance, or claims management environment. Experience defending RTA and EL/PL claims across various tracks. Strong leadership skills and ability to work independently within a structured environment. Desirable: Law degree or insurance qualification, team management experience, and prior client interaction. Experience in mentoring junior team members and defending claims within an insurer or TPA environment. Competencies: Proactive, pragmatic approach with strong attention to detail. Demonstrable leadership and communication skills, self-motivation, and ability to handle unexpected situations with flexibility. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we'll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Our client, a UK Leading Insurance business are looking for experienced Customer Service professionals who are seeking a career move and not just a job! This is a fantastic opportunity for someone who has an interest in moving into the Insurance industry, coupled with solid experience in a Customer Service environment. Our client is offering an excellent training programme which will give you the experience and knowledge to progress in the Insurance industry and excel in your role as Claims Handler. In this role you will be working in the FNOL (First Notification of Loss) Team where you will act as first point of contact for clients, including Brokers, Accident Management companies and Solicitors, taking new claim information in the event of non-fault or partially disputed road traffic accidents. As Customer Service/FNOL Claims Handler, your duties will include: Taking ownership of new claims, from inception to hire provision, including initial correspondence to interested parties Communicating with client's, the responsible party, their Insurers, Solicitors, and various other parties involved in the process Utilising the case management system to follow up on any outstanding issues, such as witness reports/third party details Arranging delivery of credit hire vehicles, ensuring the client has the correct vehicle they require and it is delivered at a safe and convenient place and time. Building rapport with clients to create seamless experiences and a one call resolution where possible. Keeping the Motor Insurance database up to date with the relevant claims information To be a success Customer Service/FNOL Claims Handler you will demonstrate: Excellent relationship building abilities Confident Customer Service approach Good IT skills with an understanding of the importance of data protection Experience working in a busy, fast paced environment Excellent communication skills both internally and externally Additional Information: Hours Monday to Friday 9am - 5.30pm, one week in 4, working 10.30am - 7pm and also one week in 4, working 9.30am - 3.30pm Salary - 23,500 Free parking Enhanced pension Performance related bonus Overtime available Excellent progression opportunities Voluntary benefits schemes 23 days holiday plus Bank Holidays
Mar 09, 2025
Full time
Our client, a UK Leading Insurance business are looking for experienced Customer Service professionals who are seeking a career move and not just a job! This is a fantastic opportunity for someone who has an interest in moving into the Insurance industry, coupled with solid experience in a Customer Service environment. Our client is offering an excellent training programme which will give you the experience and knowledge to progress in the Insurance industry and excel in your role as Claims Handler. In this role you will be working in the FNOL (First Notification of Loss) Team where you will act as first point of contact for clients, including Brokers, Accident Management companies and Solicitors, taking new claim information in the event of non-fault or partially disputed road traffic accidents. As Customer Service/FNOL Claims Handler, your duties will include: Taking ownership of new claims, from inception to hire provision, including initial correspondence to interested parties Communicating with client's, the responsible party, their Insurers, Solicitors, and various other parties involved in the process Utilising the case management system to follow up on any outstanding issues, such as witness reports/third party details Arranging delivery of credit hire vehicles, ensuring the client has the correct vehicle they require and it is delivered at a safe and convenient place and time. Building rapport with clients to create seamless experiences and a one call resolution where possible. Keeping the Motor Insurance database up to date with the relevant claims information To be a success Customer Service/FNOL Claims Handler you will demonstrate: Excellent relationship building abilities Confident Customer Service approach Good IT skills with an understanding of the importance of data protection Experience working in a busy, fast paced environment Excellent communication skills both internally and externally Additional Information: Hours Monday to Friday 9am - 5.30pm, one week in 4, working 10.30am - 7pm and also one week in 4, working 9.30am - 3.30pm Salary - 23,500 Free parking Enhanced pension Performance related bonus Overtime available Excellent progression opportunities Voluntary benefits schemes 23 days holiday plus Bank Holidays
Credit Hire Litigation Handler Monday-Friday (hybrid working) 35,000- 50,000 DOE South Manchester Would you like to join an established and reputable business based in South Manchester? Are you seeking a new challenge with exciting opportunities to grow & progress? If so, please read on as we are seeking to recruit an experienced Credit Hire Fee Earner to join our fast paced and ever-expanding team working on projects with current and future clients. Offering a competitive salary, this role is a superb opportunity to progress your career forward within a robust, family-owned collective of businesses encompassing employment law, insurance, and car leasing. The Role: Join an existing team of three to boost recovery capacity and capability in the credit hire team, handling litigation cases from start to finish. Work closely with our claims and recoveries teams to maximise recovery values on cases, while providing strategic advice on case prospects and values. Key Accountabilities: Handling cases of mixed values and complexities including cases for Taxi drivers and Driving instructors Providing technical advice, help and guidance to the clients and claims function Responsible for assessing case prospects and commencing legal proceedings for recovery quickly and efficiently Handling cases through to final hearing/trial if required What You Need: Previous experience in a similar role - ideally 3-5 years in litigation. Experience with Pro-claim or case management systems. A background in handling credit hire claims. Benefits: Free parking Bonus based upon performance Excellent career growth opportunities 34 days holiday Perk box discounts Colleague Assistance Programme Pension contribution Hybrid working Fully paid training Team incentives/social events Interested in knowing more? CLICK APPLY.
Mar 07, 2025
Full time
Credit Hire Litigation Handler Monday-Friday (hybrid working) 35,000- 50,000 DOE South Manchester Would you like to join an established and reputable business based in South Manchester? Are you seeking a new challenge with exciting opportunities to grow & progress? If so, please read on as we are seeking to recruit an experienced Credit Hire Fee Earner to join our fast paced and ever-expanding team working on projects with current and future clients. Offering a competitive salary, this role is a superb opportunity to progress your career forward within a robust, family-owned collective of businesses encompassing employment law, insurance, and car leasing. The Role: Join an existing team of three to boost recovery capacity and capability in the credit hire team, handling litigation cases from start to finish. Work closely with our claims and recoveries teams to maximise recovery values on cases, while providing strategic advice on case prospects and values. Key Accountabilities: Handling cases of mixed values and complexities including cases for Taxi drivers and Driving instructors Providing technical advice, help and guidance to the clients and claims function Responsible for assessing case prospects and commencing legal proceedings for recovery quickly and efficiently Handling cases through to final hearing/trial if required What You Need: Previous experience in a similar role - ideally 3-5 years in litigation. Experience with Pro-claim or case management systems. A background in handling credit hire claims. Benefits: Free parking Bonus based upon performance Excellent career growth opportunities 34 days holiday Perk box discounts Colleague Assistance Programme Pension contribution Hybrid working Fully paid training Team incentives/social events Interested in knowing more? CLICK APPLY.
About the Firm: Join a highly regarded Legal 500 firm known for its commitment to excellence, innovation, and client care. With a rich history and a progressive approach, we specialise in personal injury, credit hire litigation, and more importantly, offer a collaborative environment where talent thrives. We are currently looking for a passionate and driven Credit Hire Litigator to join our expanding team. This role provides a unique opportunity for professional growth, with the potential for a training contract for the right candidate. Key Responsibilities: Managing a caseload of fast-track and multi-track credit hire cases, including both liability-admitted and disputed claims. Ensuring compliance with court directions, internal procedures, and supervisory instructions. Building and maintaining strong relationships with credit hire companies and clients. Handling cases from the commencement of proceedings to trial, ensuring timely and effective resolutions. Negotiating settlements and achieving optimal outcomes for clients. Providing regular updates to all stakeholders, maintaining excellentclient care. Utilising case management and diary systems to ensure efficient case progression. About You: Previous experience in credit hire litigation is essential. Strong knowledge of credit hire case law, MOJ protocols, CPR, and pre-action protocols for personal injury claims. Proficient in managing a full caseload of RTA claims at varying stages to conclusion. Target-driven while maintaining exceptional client service and case quality. Highly organized, self-motivated, and capable of working independently and as part of a team. Excellent negotiation skills and a thorough understanding of KPI metrics such as settlements, billing, and case duration. Strong communication skills, both written and verbal, with a professional telephone manner. What We Offer: Competitive salary of up to £50,000 per annum (depending on experience) Annual bonuses based on performance. Paid overtime opportunities. Training contract prospects for over performingindividuals. A supportive, fully office-based work environment with excellent facilities. Generous holiday allowance with additional benefits such as a workplacepension and wellness programs. If youre a driven professional ready to advance your career in credit hire litigation, wed love to hear from you. Apply today and become part of our dynamic, high-achieving team! JBRP1_UKTJ
Feb 20, 2025
Full time
About the Firm: Join a highly regarded Legal 500 firm known for its commitment to excellence, innovation, and client care. With a rich history and a progressive approach, we specialise in personal injury, credit hire litigation, and more importantly, offer a collaborative environment where talent thrives. We are currently looking for a passionate and driven Credit Hire Litigator to join our expanding team. This role provides a unique opportunity for professional growth, with the potential for a training contract for the right candidate. Key Responsibilities: Managing a caseload of fast-track and multi-track credit hire cases, including both liability-admitted and disputed claims. Ensuring compliance with court directions, internal procedures, and supervisory instructions. Building and maintaining strong relationships with credit hire companies and clients. Handling cases from the commencement of proceedings to trial, ensuring timely and effective resolutions. Negotiating settlements and achieving optimal outcomes for clients. Providing regular updates to all stakeholders, maintaining excellentclient care. Utilising case management and diary systems to ensure efficient case progression. About You: Previous experience in credit hire litigation is essential. Strong knowledge of credit hire case law, MOJ protocols, CPR, and pre-action protocols for personal injury claims. Proficient in managing a full caseload of RTA claims at varying stages to conclusion. Target-driven while maintaining exceptional client service and case quality. Highly organized, self-motivated, and capable of working independently and as part of a team. Excellent negotiation skills and a thorough understanding of KPI metrics such as settlements, billing, and case duration. Strong communication skills, both written and verbal, with a professional telephone manner. What We Offer: Competitive salary of up to £50,000 per annum (depending on experience) Annual bonuses based on performance. Paid overtime opportunities. Training contract prospects for over performingindividuals. A supportive, fully office-based work environment with excellent facilities. Generous holiday allowance with additional benefits such as a workplacepension and wellness programs. If youre a driven professional ready to advance your career in credit hire litigation, wed love to hear from you. Apply today and become part of our dynamic, high-achieving team! JBRP1_UKTJ
Location: Bexhill Contract: Hybrid - Working up to 4 days from home Hours: 37.5 Hours. Monday- Friday Salary: Starting at £26,500 with opportunity for progression. Start Date: 12th of May Join our dynamic Claims Recoveries team and take on an exciting opportunity. We're seeking individuals to provide essential support for our Recovery department. No prior recovery/claims experience? No problem! We provide comprehensive training to set you up for success in this role. If you have strong administrative skills, communicative skills, prior customer service experience, and are comfortable with phone and web chat platforms, then this role is tailor-made for you! Role Purpose: Your main responsibility will be to manage a portfolio of non-fault claims after a road traffic accident. You will focus on recovering our costs from the responsible party, including third-party insurers, policyholders, and suppliers. Your duties will include setting clear expectations, providing regular updates to stakeholders, collecting evidence, and actively advancing claims to ensure they are closed as non-fault, thus preserving our customer's no-claims discount. As you progress through our competency frame levels, you will take on more responsibility, including handling a wider range of claims such as foreign claims, withdrawn indemnity, bodily injury, credit hire, fraud, dual insurance, and more. What will you be doing? Communicating via telephone (inbound and outbound calls), written correspondence, and webchat with the policyholder and other stakeholders to keep them updated on any developments and bring about the resolution of the claim Expertly handles challenging conversations and complaints. Validating the claim and ensuring the policy is operational Realistic inputting and updating of claims reserves on our systems Making effective use of the diary system to maintain a proactive approach to claims handling Handling scheme claims within agreed terms and notifying scheme insurer Working towards individual and business KPIs Investigating liability where required and making decisions, admitting or disputing Referring any suspected fraud to the Specialist Unit Processing incoming payments What are we looking for? Recovery/claims experience is highly beneficial, but not essential, as we'll provide the necessary training A background in telephony-based work with excellent customer service skills Strong attention to detail (data inputting skills) Administrative experience Good overall IT knowledge, especially with Excel, Word, and Access desirable proven track record of problem-solving and delivering results. Proactive, organized approach to work Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. JBRP1_UKTJ
Feb 20, 2025
Full time
Location: Bexhill Contract: Hybrid - Working up to 4 days from home Hours: 37.5 Hours. Monday- Friday Salary: Starting at £26,500 with opportunity for progression. Start Date: 12th of May Join our dynamic Claims Recoveries team and take on an exciting opportunity. We're seeking individuals to provide essential support for our Recovery department. No prior recovery/claims experience? No problem! We provide comprehensive training to set you up for success in this role. If you have strong administrative skills, communicative skills, prior customer service experience, and are comfortable with phone and web chat platforms, then this role is tailor-made for you! Role Purpose: Your main responsibility will be to manage a portfolio of non-fault claims after a road traffic accident. You will focus on recovering our costs from the responsible party, including third-party insurers, policyholders, and suppliers. Your duties will include setting clear expectations, providing regular updates to stakeholders, collecting evidence, and actively advancing claims to ensure they are closed as non-fault, thus preserving our customer's no-claims discount. As you progress through our competency frame levels, you will take on more responsibility, including handling a wider range of claims such as foreign claims, withdrawn indemnity, bodily injury, credit hire, fraud, dual insurance, and more. What will you be doing? Communicating via telephone (inbound and outbound calls), written correspondence, and webchat with the policyholder and other stakeholders to keep them updated on any developments and bring about the resolution of the claim Expertly handles challenging conversations and complaints. Validating the claim and ensuring the policy is operational Realistic inputting and updating of claims reserves on our systems Making effective use of the diary system to maintain a proactive approach to claims handling Handling scheme claims within agreed terms and notifying scheme insurer Working towards individual and business KPIs Investigating liability where required and making decisions, admitting or disputing Referring any suspected fraud to the Specialist Unit Processing incoming payments What are we looking for? Recovery/claims experience is highly beneficial, but not essential, as we'll provide the necessary training A background in telephony-based work with excellent customer service skills Strong attention to detail (data inputting skills) Administrative experience Good overall IT knowledge, especially with Excel, Word, and Access desirable proven track record of problem-solving and delivering results. Proactive, organized approach to work Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. JBRP1_UKTJ
Serving our customers, communities, and planet a little better every day. Salary: Starting Salary £28,720 FT + benefits, DOE. WL1 Location: Newcastle. Blended contract with opportunity for some office based and hybrid working Shifts: Monday to Wednesday between hours 08:00 - 20:00, with 1 in 6 Sat or Sun. Closing Date: 26th February 2025. This is an exciting opportunity as a Claims Team Leader within the Claims Customer Services Team. You'll lead a team of Claims Handlers to ensure the proactive and cost-effective management and resolution of all claims and liabilities whilst ensuring the delivery of exceptional customer service. The Role Leading the team to ensure all claims are managed in the correct technical manner, in accordance with policy cover, legal liability, and departmental & fraud guidelines, and that workflow is maintained in order to meet business objectives. Motivating your team to ensure the needs of the individual and business are met, including recruitment and selection, performance management, including regular 1:1 meetings, coaching and development and grievance and disciplinary handling. Maintaining your own and your teams' technical knowledge to ensure the delivery of excellent customer service and a fair settlement of the claim is achieved for both the customer and our organisation. Providing job related support to team members, to ensure compliance with company standards, procedures and systems. Conducting regular quality management audits and provide individual feedback taking corrective action where appropriate. Managing escalated customer complaints/queries proactively; identify and agree resolutions that meet the needs of the customer and our organisation. Producing accurate and timely reports in accordance with Company requirements. Identifying trends, risks and areas of continuous improvement and work with colleagues/peers to explore how these might, if appropriate, be developed and embedded in our organisation. Complying with protocols and rules. You'll bring: Proven experience of managing and motivating staff, including recruitment, managing talent and underperformance, absence management, discipline and grievances. Knowledge of working in Claims is desirable. Knowledge of Credit Hire claims handling is desirable. Good knowledge of the insurance industry is advantageous. Previous experience of working in a regulated environment, knowledge of governance and compliance requirements. Ability to coach and develop staff; contribute and succession planning activities. Demonstrating effective communication skills; oral written and presentation skills. Proven influencing and negotiation skills; ability to exercise sound judgement and make decisions. Results focused with a proven track record of delivery; able to demonstrate tenacity and resilience and work well under pressure. Ability to work in multiple systems simultaneously and good skills on MS Excel, PowerPoint and Word. What's in it for you? Prepare for your retirement with our colleague pension scheme. Virtual GP Service for you and your family 365 days a year. Performance related annual bonus. Indulge in a generous holiday allowance of 7.2 weeks, with the opportunity to buy more. Embrace the benefits of our Colleague Clubcard, enjoy a 10% discount that increases to 15% every payday (worth up to £2K). As an added perk, we'll give you a second card to share with someone else. Benefit from our family-oriented initiatives, encompassing enhanced maternity leave pay, a shared parental leave policy, and a generous 8-week paid paternity leave. A place to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want. Take part in our Buy as you Earn and Save as you Earn share schemes. Everyone's welcome We want all our colleagues to always feel welcome and be themselves. We're committed to building a more inclusive workplace and celebrating everything that makes colleagues unique, and value the richness and diversity this brings to our business. A more diverse business helps us deliver on our purpose to serve our customers, communities, and planet a little better every day. We also know the importance of balancing work with life's other commitments. Please talk to us at interview about the flexibility you need, as we're committed to exploring part time and flexible working opportunities, at every level of the organisation. Additional Information Interviews Interviews are expected to be held from February 2025. Why Tesco Insurance and Money Services? Seeing your impact all around you: there's no better feeling. Lucky for us, we get to feel it all the time. Because whatever our role, we're helping our colleagues and serving our customers, communities and planet a little better every day. We deal in the personal - from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you've worked hard for. Everything we do is about making things better. Not just for others, but for you too. It's why you'll get bags of choice and plenty of development. It's why you'll always be heard and find balance that works for you. It's why you'll feel totally at home in a place where everyone's welcome. So, if you want a career where you can do good and feel good, you've found it. Let's make everyday a little better. Our story Making Insurance and Money Services more rewarding and offering great value and choice - because we know little wins can make a big difference. We began life in 1997 and now help more than 2 million customers protect what matters to them. We want to deliver a helpful service in everything we do and to make life easier for our customers. Our policies are really easy to manage online for our customers, but we know that being able to speak to our customer service staff when you need to is really important. This is why our customer service centres are open seven days a week. Delivering great customer service means having great people behind the scenes - people who understand our customers and are driven by doing the right thing for them. We offer colleagues a place where they can feel totally at home in a place where everyone's welcome, where they can be part of a great team focused on making a real difference for our customers. How to apply We value our people and diverse teams and believe the variety of backgrounds and experiences make us stronger to achieve our goals. Our colleagues are working hybrid, taking time to meet with colleagues in our offices for moments that matter, such as team catch ups, planning meetings and more. If you're interested in finding out more about what a career at Tesco Insurance and Money Services looks like, click apply to find out more!
Feb 20, 2025
Full time
Serving our customers, communities, and planet a little better every day. Salary: Starting Salary £28,720 FT + benefits, DOE. WL1 Location: Newcastle. Blended contract with opportunity for some office based and hybrid working Shifts: Monday to Wednesday between hours 08:00 - 20:00, with 1 in 6 Sat or Sun. Closing Date: 26th February 2025. This is an exciting opportunity as a Claims Team Leader within the Claims Customer Services Team. You'll lead a team of Claims Handlers to ensure the proactive and cost-effective management and resolution of all claims and liabilities whilst ensuring the delivery of exceptional customer service. The Role Leading the team to ensure all claims are managed in the correct technical manner, in accordance with policy cover, legal liability, and departmental & fraud guidelines, and that workflow is maintained in order to meet business objectives. Motivating your team to ensure the needs of the individual and business are met, including recruitment and selection, performance management, including regular 1:1 meetings, coaching and development and grievance and disciplinary handling. Maintaining your own and your teams' technical knowledge to ensure the delivery of excellent customer service and a fair settlement of the claim is achieved for both the customer and our organisation. Providing job related support to team members, to ensure compliance with company standards, procedures and systems. Conducting regular quality management audits and provide individual feedback taking corrective action where appropriate. Managing escalated customer complaints/queries proactively; identify and agree resolutions that meet the needs of the customer and our organisation. Producing accurate and timely reports in accordance with Company requirements. Identifying trends, risks and areas of continuous improvement and work with colleagues/peers to explore how these might, if appropriate, be developed and embedded in our organisation. Complying with protocols and rules. You'll bring: Proven experience of managing and motivating staff, including recruitment, managing talent and underperformance, absence management, discipline and grievances. Knowledge of working in Claims is desirable. Knowledge of Credit Hire claims handling is desirable. Good knowledge of the insurance industry is advantageous. Previous experience of working in a regulated environment, knowledge of governance and compliance requirements. Ability to coach and develop staff; contribute and succession planning activities. Demonstrating effective communication skills; oral written and presentation skills. Proven influencing and negotiation skills; ability to exercise sound judgement and make decisions. Results focused with a proven track record of delivery; able to demonstrate tenacity and resilience and work well under pressure. Ability to work in multiple systems simultaneously and good skills on MS Excel, PowerPoint and Word. What's in it for you? Prepare for your retirement with our colleague pension scheme. Virtual GP Service for you and your family 365 days a year. Performance related annual bonus. Indulge in a generous holiday allowance of 7.2 weeks, with the opportunity to buy more. Embrace the benefits of our Colleague Clubcard, enjoy a 10% discount that increases to 15% every payday (worth up to £2K). As an added perk, we'll give you a second card to share with someone else. Benefit from our family-oriented initiatives, encompassing enhanced maternity leave pay, a shared parental leave policy, and a generous 8-week paid paternity leave. A place to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want. Take part in our Buy as you Earn and Save as you Earn share schemes. Everyone's welcome We want all our colleagues to always feel welcome and be themselves. We're committed to building a more inclusive workplace and celebrating everything that makes colleagues unique, and value the richness and diversity this brings to our business. A more diverse business helps us deliver on our purpose to serve our customers, communities, and planet a little better every day. We also know the importance of balancing work with life's other commitments. Please talk to us at interview about the flexibility you need, as we're committed to exploring part time and flexible working opportunities, at every level of the organisation. Additional Information Interviews Interviews are expected to be held from February 2025. Why Tesco Insurance and Money Services? Seeing your impact all around you: there's no better feeling. Lucky for us, we get to feel it all the time. Because whatever our role, we're helping our colleagues and serving our customers, communities and planet a little better every day. We deal in the personal - from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you've worked hard for. Everything we do is about making things better. Not just for others, but for you too. It's why you'll get bags of choice and plenty of development. It's why you'll always be heard and find balance that works for you. It's why you'll feel totally at home in a place where everyone's welcome. So, if you want a career where you can do good and feel good, you've found it. Let's make everyday a little better. Our story Making Insurance and Money Services more rewarding and offering great value and choice - because we know little wins can make a big difference. We began life in 1997 and now help more than 2 million customers protect what matters to them. We want to deliver a helpful service in everything we do and to make life easier for our customers. Our policies are really easy to manage online for our customers, but we know that being able to speak to our customer service staff when you need to is really important. This is why our customer service centres are open seven days a week. Delivering great customer service means having great people behind the scenes - people who understand our customers and are driven by doing the right thing for them. We offer colleagues a place where they can feel totally at home in a place where everyone's welcome, where they can be part of a great team focused on making a real difference for our customers. How to apply We value our people and diverse teams and believe the variety of backgrounds and experiences make us stronger to achieve our goals. Our colleagues are working hybrid, taking time to meet with colleagues in our offices for moments that matter, such as team catch ups, planning meetings and more. If you're interested in finding out more about what a career at Tesco Insurance and Money Services looks like, click apply to find out more!
Our client, a leading global insurance company is looking to recruit Motor Claims Handlers to work on a hybrid basis attached to their Manchester office. Reporting to the Claims Supervisor, the successful candidate will be expected to proactively record, and process Motor claims from cradle to grave in accordance with principles and procedures, and to maintain files within service standards. You will deal with all aspects of a motor claim from the day it s reported to the day it s settled. You may have only dealt with one element of a motor claim in your current role, FNOL, vehicle repairs, credit hire or injury etc but if you are looking for an opportunity to develop fully, dealing with every aspect then we have the opening for you. They will encourage and eventually look ahead to you having full case ownership, recognising, and conducting all of the appropriate investigations necessary to determine liability from first report, and then driving your own claims caseload to settlement as quickly as possible. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/(url removed) Job Ref: CD219. For all other vacancies, take a look at our website - (url removed)
Feb 19, 2025
Full time
Our client, a leading global insurance company is looking to recruit Motor Claims Handlers to work on a hybrid basis attached to their Manchester office. Reporting to the Claims Supervisor, the successful candidate will be expected to proactively record, and process Motor claims from cradle to grave in accordance with principles and procedures, and to maintain files within service standards. You will deal with all aspects of a motor claim from the day it s reported to the day it s settled. You may have only dealt with one element of a motor claim in your current role, FNOL, vehicle repairs, credit hire or injury etc but if you are looking for an opportunity to develop fully, dealing with every aspect then we have the opening for you. They will encourage and eventually look ahead to you having full case ownership, recognising, and conducting all of the appropriate investigations necessary to determine liability from first report, and then driving your own claims caseload to settlement as quickly as possible. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/(url removed) Job Ref: CD219. For all other vacancies, take a look at our website - (url removed)
Deployment Handler Monday - Friday 9am - 5pm Salary - up to 28k Chorley - Office Based We are seeking a dedicated Deployment Handler to join our clients team in Chorley. They are a very successful Credit Hire company who specialise in all aspects of Motor Claims. As a member of the Deployment team you will be responsible for ensuring that customers are provided with a replacement vehicle and commence the vehicle repair or total loss process. Deployment Handler Responsibilities: Deal with inbound and outbound calls and other incoming enquiries from clients in a professional and timely manner, ensuring that information is captured fully and accurately to determine future handling. Handle claims efficiently and use common sense and initiative when gathering evidence or approaching problem solving. Where the customer is non-fault offer a range of services through our supply network for hire in accordance with the scheme specifics. Appoint the relevant hire providers based on the requirements of the client. Work with case management and portal systems, to accurately record, and update client data and inhouse systems. Respond to all customer queries and understand requirements in a professional, welcoming and positive manner to provide a customer support service that creates and maintains high scoring NPS, Trust Pilot or other feedback. Ensure that Clients and Business Partners are kept updated on all claims. To always produce any documentation or correspondence to the company standard Comply with all company rules and procedures especially those relating to health & safety, FCA Compliance and data protection with an obligation to remain informed and up to date on all such matters. To undertake any other duties consistent with the role. Deployment Handler Benefits: Monday-Friday Salary up to 28k 31 days holiday Free parking 3x Life Assurance 6% Pension Fully paid training Excellent progression opportunities Interested? Please CLICK APPLY.
Feb 18, 2025
Full time
Deployment Handler Monday - Friday 9am - 5pm Salary - up to 28k Chorley - Office Based We are seeking a dedicated Deployment Handler to join our clients team in Chorley. They are a very successful Credit Hire company who specialise in all aspects of Motor Claims. As a member of the Deployment team you will be responsible for ensuring that customers are provided with a replacement vehicle and commence the vehicle repair or total loss process. Deployment Handler Responsibilities: Deal with inbound and outbound calls and other incoming enquiries from clients in a professional and timely manner, ensuring that information is captured fully and accurately to determine future handling. Handle claims efficiently and use common sense and initiative when gathering evidence or approaching problem solving. Where the customer is non-fault offer a range of services through our supply network for hire in accordance with the scheme specifics. Appoint the relevant hire providers based on the requirements of the client. Work with case management and portal systems, to accurately record, and update client data and inhouse systems. Respond to all customer queries and understand requirements in a professional, welcoming and positive manner to provide a customer support service that creates and maintains high scoring NPS, Trust Pilot or other feedback. Ensure that Clients and Business Partners are kept updated on all claims. To always produce any documentation or correspondence to the company standard Comply with all company rules and procedures especially those relating to health & safety, FCA Compliance and data protection with an obligation to remain informed and up to date on all such matters. To undertake any other duties consistent with the role. Deployment Handler Benefits: Monday-Friday Salary up to 28k 31 days holiday Free parking 3x Life Assurance 6% Pension Fully paid training Excellent progression opportunities Interested? Please CLICK APPLY.
Litigation Handler Monday-Friday 9am-5pm 35,000- 40,000 Birmingham Overview: We are seeking a highly skilled and experienced Litigation Handler to join our team based in the Birmingham area. As a Litigation Handler, you will be responsible for defending litigated motor claims on behalf of large corporates from issue to trial. This will include handling claims involving personal injury/property damage, credit hire, LVI, and fraud. Responsibilities: Defend litigated motor claims on behalf of large corporates from issue to trial. Assess liability and set and maintain reserves in accordance with client service level agreements and client "key performance indicators". Investigate the merits of third-party claims. Conduct telephone and correspondence negotiations with third parties, third-party insurers, and third-party solicitors to achieve the best client outcome. Value general and special damages. Utilise the Civil Procedure Rules and relevant authorities to obtain the best client outcome. Ensure full compliance with all office protocols, client service level agreements, and client "key performance indicators" on all own handled claims. Achieve 100% data integrity compliance on the office case management system for all own handled claims. Work within and support the litigation team to achieve and maintain full compliance with all office protocols, client service level agreements, and client "key performance indicators". Delegate and supervise appropriate tasks to the Claims Administration Assistants. Ensure full compliance on all financial transactions with the client service level agreements, client "key performance indicators", and The Solicitors Accounts Rules. Act as a technical and procedural referral for others in the litigation team. Litigation Handler Benefits: Fully funded qualifications, and learning and development courses Annual bonus up to 10% 25 Days Annual Leave, Plus Bank Holidays Hybrid working Pension Package Subsidised Gym Membership Life Assurance Group Income Protection Season Ticket Loans Company perk box Employee stocks purchase plan Interested? - CLICK APPLY.
Feb 07, 2025
Full time
Litigation Handler Monday-Friday 9am-5pm 35,000- 40,000 Birmingham Overview: We are seeking a highly skilled and experienced Litigation Handler to join our team based in the Birmingham area. As a Litigation Handler, you will be responsible for defending litigated motor claims on behalf of large corporates from issue to trial. This will include handling claims involving personal injury/property damage, credit hire, LVI, and fraud. Responsibilities: Defend litigated motor claims on behalf of large corporates from issue to trial. Assess liability and set and maintain reserves in accordance with client service level agreements and client "key performance indicators". Investigate the merits of third-party claims. Conduct telephone and correspondence negotiations with third parties, third-party insurers, and third-party solicitors to achieve the best client outcome. Value general and special damages. Utilise the Civil Procedure Rules and relevant authorities to obtain the best client outcome. Ensure full compliance with all office protocols, client service level agreements, and client "key performance indicators" on all own handled claims. Achieve 100% data integrity compliance on the office case management system for all own handled claims. Work within and support the litigation team to achieve and maintain full compliance with all office protocols, client service level agreements, and client "key performance indicators". Delegate and supervise appropriate tasks to the Claims Administration Assistants. Ensure full compliance on all financial transactions with the client service level agreements, client "key performance indicators", and The Solicitors Accounts Rules. Act as a technical and procedural referral for others in the litigation team. Litigation Handler Benefits: Fully funded qualifications, and learning and development courses Annual bonus up to 10% 25 Days Annual Leave, Plus Bank Holidays Hybrid working Pension Package Subsidised Gym Membership Life Assurance Group Income Protection Season Ticket Loans Company perk box Employee stocks purchase plan Interested? - CLICK APPLY.
Job Title: Motor Claims Handler Location: Bolton Working Hours: Monday to Friday 9am to 5pm shifts (No weekends!) Employment Type: Hybrid Benefits: Competitive annual salary of up to £27,000 Annual company and performance-based bonus Contributory pension scheme (up to 12% employer contributions) Life Assurance (up to 10 times annual salary) 25 days of annual leave plus Bank Holidays Option to buy up to 5 extra days of leave or sell up to 5 days Employee discount schemes Gym benefits Job Role: Time Recruitment is seeking a Motor Claims Handler to join the Commercial Claims Department. In this role, you will be responsible for assisting customers and brokers by managing and resolving claims professionally and efficiently. Working as part of a dynamic and supportive team, you will have the opportunity to develop your expertise in motor trade claims while delivering excellent customer service. Key Responsibilities: Managing a portfolio of claims, providing accurate and relevant information to customers based on expertise and training. Conducting investigations to determine the validity and quantum of claims, ensuring policy and legal liability decisions are made appropriately. Recommending and implementing effective claims management processes, including MOJ and credit hire, while applying relevant case law for cost-effective settlements. Identifying and contributing to improvements in claims processes to enhance efficiency and support business objectives. Please note: Due to the anticipated high volume of applications, this advert may close earlier than the stated deadline. If you are interested, we encourage you to apply as soon as possible. Person Specification: Experience in handling motor trade claims. Exposure to various claim types, including theft, impact, fire, flood, and liability resolution. Strong negotiation skills and strategic approach to claims management. Ability to communicate effectively and build trusted relationships with customers. A proactive and customer-focused mindset, with a problem-solving attitude. Confidence in working within a team and using technology effectively. As a precondition of employment, applicants must be eligible and authorised to work in the United Kingdom. This role falls under the Insurance Distribution Directive (IDD), meaning the successful candidate will undergo background screening every four years, with an annual declaration in interim years. Company Information: Time Recruitment is managing this recruitment on behalf of a leading commercial insurer. The company is committed to protecting businesses of all sizes, from start-ups to multinational corporations, providing them with the confidence to grow. As part of a significant investment in talent and expertise, employees are supported with development opportunities, a collaborative work environment, and the resources needed to excel in their roles.
Feb 05, 2025
Full time
Job Title: Motor Claims Handler Location: Bolton Working Hours: Monday to Friday 9am to 5pm shifts (No weekends!) Employment Type: Hybrid Benefits: Competitive annual salary of up to £27,000 Annual company and performance-based bonus Contributory pension scheme (up to 12% employer contributions) Life Assurance (up to 10 times annual salary) 25 days of annual leave plus Bank Holidays Option to buy up to 5 extra days of leave or sell up to 5 days Employee discount schemes Gym benefits Job Role: Time Recruitment is seeking a Motor Claims Handler to join the Commercial Claims Department. In this role, you will be responsible for assisting customers and brokers by managing and resolving claims professionally and efficiently. Working as part of a dynamic and supportive team, you will have the opportunity to develop your expertise in motor trade claims while delivering excellent customer service. Key Responsibilities: Managing a portfolio of claims, providing accurate and relevant information to customers based on expertise and training. Conducting investigations to determine the validity and quantum of claims, ensuring policy and legal liability decisions are made appropriately. Recommending and implementing effective claims management processes, including MOJ and credit hire, while applying relevant case law for cost-effective settlements. Identifying and contributing to improvements in claims processes to enhance efficiency and support business objectives. Please note: Due to the anticipated high volume of applications, this advert may close earlier than the stated deadline. If you are interested, we encourage you to apply as soon as possible. Person Specification: Experience in handling motor trade claims. Exposure to various claim types, including theft, impact, fire, flood, and liability resolution. Strong negotiation skills and strategic approach to claims management. Ability to communicate effectively and build trusted relationships with customers. A proactive and customer-focused mindset, with a problem-solving attitude. Confidence in working within a team and using technology effectively. As a precondition of employment, applicants must be eligible and authorised to work in the United Kingdom. This role falls under the Insurance Distribution Directive (IDD), meaning the successful candidate will undergo background screening every four years, with an annual declaration in interim years. Company Information: Time Recruitment is managing this recruitment on behalf of a leading commercial insurer. The company is committed to protecting businesses of all sizes, from start-ups to multinational corporations, providing them with the confidence to grow. As part of a significant investment in talent and expertise, employees are supported with development opportunities, a collaborative work environment, and the resources needed to excel in their roles.
We are an FCA-regulated claims management company with permission to advise, investigate or represent the client. Due to continued growth, we are seeking a claim handler with experience in claimants' accident management, credit hire, and personal injury claims. This role is an excellent opportunity for an ambitious, highly knowledgeable individual who wants to excel his/her career and help the firm reach the next level of success. As a claim handler, you will be managing the new and existing claims whilst completing the following: Taking details from clients mainly over the phone but also in person or by email Collecting evidence, establishing liability and deciding the best course of action Opening files on the case management system (proclaim) Instructing credit hire companies and panel solicitors where necessary Liaising with the clients and third-party insurers Liaising with panel solicitors/file handlers Liaising with other parties such as repairers, hire companies, police, witnesses, etc. Providing updates and explaining legal documents to the clients Assisting clients in completing documents where necessary Contacting clients for outstanding information/ documentation. Office administration (photocopying, scanning, incoming and outgoing posts etc.) Skills needed Have good knowledge and experience in establishing liability Worked in a similar role in a claims management company, credit hire company or solicitor practice Experience in dealing with client and third-party insurers, repairers, solicitors, engineers, credit hire companies knowledge of credit hire and personal injury claims is essential (RTA) Knowledge of Microsoft Word, Outlook and the Internet; computer literate with strong typing skills Excellent communication skills and the ability to deal with clients in a friendly and professional manner over the telephone and in person Other information: Location: Stratford: Salary: Negotiable Perks: Pension + Free Gym Membership Holidays: 21 days per year Start Date: ASAP Hours: Monday to Thursday, 9 am to 5.30 pm, Friday, 9 am-5 pm Transport: 5 minutes walking distance from Pudding Mill Lane station No agencies, please
Feb 05, 2025
Full time
We are an FCA-regulated claims management company with permission to advise, investigate or represent the client. Due to continued growth, we are seeking a claim handler with experience in claimants' accident management, credit hire, and personal injury claims. This role is an excellent opportunity for an ambitious, highly knowledgeable individual who wants to excel his/her career and help the firm reach the next level of success. As a claim handler, you will be managing the new and existing claims whilst completing the following: Taking details from clients mainly over the phone but also in person or by email Collecting evidence, establishing liability and deciding the best course of action Opening files on the case management system (proclaim) Instructing credit hire companies and panel solicitors where necessary Liaising with the clients and third-party insurers Liaising with panel solicitors/file handlers Liaising with other parties such as repairers, hire companies, police, witnesses, etc. Providing updates and explaining legal documents to the clients Assisting clients in completing documents where necessary Contacting clients for outstanding information/ documentation. Office administration (photocopying, scanning, incoming and outgoing posts etc.) Skills needed Have good knowledge and experience in establishing liability Worked in a similar role in a claims management company, credit hire company or solicitor practice Experience in dealing with client and third-party insurers, repairers, solicitors, engineers, credit hire companies knowledge of credit hire and personal injury claims is essential (RTA) Knowledge of Microsoft Word, Outlook and the Internet; computer literate with strong typing skills Excellent communication skills and the ability to deal with clients in a friendly and professional manner over the telephone and in person Other information: Location: Stratford: Salary: Negotiable Perks: Pension + Free Gym Membership Holidays: 21 days per year Start Date: ASAP Hours: Monday to Thursday, 9 am to 5.30 pm, Friday, 9 am-5 pm Transport: 5 minutes walking distance from Pudding Mill Lane station No agencies, please
Job Title: Personal Injury Claims Handler Salary: up to £30,000 depending on experience Hours : Monday to Friday 9am - 5pm Hybrid working but must be commutable to one of the offices below: Locations: Whitstable, Kent Tunbridge Wells, Kent Manchester, Greater Manchester Chelmsford, Essex Hayward's Heath, West Sussex About Our Client My client is a leading and expanding motor insurance group who are renowned for their staff reward and recognition and are ranked highly in The Times Top 30 Big Companies to work for. The Group are a modern and progressive group of companies incorporating major names in the automotive and insurance industries, who are currently recruiting for their Third Party team The Role To pro-actively handle a portfolio of motor claims (including bodily injury and credit hire cases) from cradle to grave within the MOJ and the OIC portal. What will you do on a day-to-day basis? Adhering to agreed personal authority limits, referring to line manager for?authorisation?where activity exceeds such limits. Controlling claim cost by achieving most economical settlement, through good use of liability and quantum arguments and effective negotiation. Maintaining good file discipline and accurate reserves, together with an effective diary system which ensures that cases are reviewed on a regular basis. What do you need to do to be successful in a role? Working knowledge of Motor claims handling to include Personal Injury, Credit Hire, Indemnity, Liability, Third Party risks and other associated heads of claim An understanding and application of claims negotiation, liability decision making and cost potential Strong customer service and communication skills Ability to manage and?prioritise?own workloads What do you get in return? Pension contributions Opportunity to progress and have active support 25 Days annual leave plus bank holidays and the ability to buy an additional three days holiday Annual bonus of up to 10% depending on performance Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more; Life Assurance 4x annual salary A structured pathway to learn and develop Employee referral scheme
Dec 18, 2022
Full time
Job Title: Personal Injury Claims Handler Salary: up to £30,000 depending on experience Hours : Monday to Friday 9am - 5pm Hybrid working but must be commutable to one of the offices below: Locations: Whitstable, Kent Tunbridge Wells, Kent Manchester, Greater Manchester Chelmsford, Essex Hayward's Heath, West Sussex About Our Client My client is a leading and expanding motor insurance group who are renowned for their staff reward and recognition and are ranked highly in The Times Top 30 Big Companies to work for. The Group are a modern and progressive group of companies incorporating major names in the automotive and insurance industries, who are currently recruiting for their Third Party team The Role To pro-actively handle a portfolio of motor claims (including bodily injury and credit hire cases) from cradle to grave within the MOJ and the OIC portal. What will you do on a day-to-day basis? Adhering to agreed personal authority limits, referring to line manager for?authorisation?where activity exceeds such limits. Controlling claim cost by achieving most economical settlement, through good use of liability and quantum arguments and effective negotiation. Maintaining good file discipline and accurate reserves, together with an effective diary system which ensures that cases are reviewed on a regular basis. What do you need to do to be successful in a role? Working knowledge of Motor claims handling to include Personal Injury, Credit Hire, Indemnity, Liability, Third Party risks and other associated heads of claim An understanding and application of claims negotiation, liability decision making and cost potential Strong customer service and communication skills Ability to manage and?prioritise?own workloads What do you get in return? Pension contributions Opportunity to progress and have active support 25 Days annual leave plus bank holidays and the ability to buy an additional three days holiday Annual bonus of up to 10% depending on performance Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more; Life Assurance 4x annual salary A structured pathway to learn and develop Employee referral scheme
First, let's look at what you get working for an ExamWorks company! 22 days holiday rising to 27! PLUS Bank Holidays Bonus of up to £200 a month Buy up to 5 MORE HOLIDAYS, or sell some back to us if you wish! We guarantee your birthday off - if you want it Paid Sick Leave (after 1 years service) Continuous training and development with support given by our expert team and opportunities to complete qualifications Appraisal programmes for all which aids your progression and salary increases Company Pension Employee referral programme - £250 for every employee you refer FREE PARKING Amazing social events, festivals and parties, team nights Flexible approach to home working where your role allows Relaxed working environment with a 'dress to perform at your best' policy Match funding for your charitable activities and 1 day off paid each year for volunteering Employee Assistance programme - legal advice, counselling and much more Discounts on retail, entertainment, eating out, purchases and insurance products Wellbeing activities covering mental, financial & physical health, inclusivity, environmental, personal growth, fun and recognition Reward & Recognition - e-vouchers linked to our values, for you to spend on whatever you like! Cycle to work scheme Ask Mike - put your questions to our CEO - your thoughts and opinions are welcome too! Who are ExamWorksUK? We are a group of companies working in the legal, accident management and healthcare sectors currently looking for a Debt Recovery Handler to join us. As a Debt Recovery Handler, you will be working at Kindertons Accident Management. We are looking to recruit a confident, determined, and strong character to join our team as a Debt Recovery Handler. The recoveries department are responsible for the billing and recovery of monies from the Third-Party Insurer in relation to Hire and Repair costs, recovery and storage, excess, loss of earning and the pre accident vehicle value for our clients Salary: £24,000.00 - £26,000.00 + Bonus up to £1800 per annum Hours: Monday to Friday 08:30-17:00 Your main responsibilities will be: Manage a caseload of claims in line with the Company's processes and procedures. Contact Insurers via telephone or through platforms to obtain settlement of Kindertons's outlay within set time frames and parameters given, whilst building and maintaining professional but relaxed relationships. Working collaboratively towards the Departments objective of reducing our aged debt. Perform a comprehensive review of each claim to ensure it meets the required standard to maximise recovery or to be litigated. Assess Liability Disputed claims and potential Indemnity and Fraud. Contact all relevant parties to obtain up to date information; the Client, Repairers, Clients Own Insurers, Brokers or Solicitors. Maintain Client contact throughout the claim. Build strong relationships with all internal department Please note, training will be office based in Crewe, and Remote working is only available for those with Credit Hire experience and/or a strong understanding of a claims process. Offer of employment subject to a DBS check We are a Disability Confident employer INDDEC Job Types: Full-time, Permanent Salary: £24,000.00-£26,000.00 per year Benefits: Casual dress Company events Company pension On-site parking Schedule: Day shift Monday to Friday Supplemental pay types: Performance bonus Ability to commute/relocate: Crewe: reliably commute or plan to relocate before starting work (required) Work Location: Hybrid remote in Crewe
Dec 18, 2022
Full time
First, let's look at what you get working for an ExamWorks company! 22 days holiday rising to 27! PLUS Bank Holidays Bonus of up to £200 a month Buy up to 5 MORE HOLIDAYS, or sell some back to us if you wish! We guarantee your birthday off - if you want it Paid Sick Leave (after 1 years service) Continuous training and development with support given by our expert team and opportunities to complete qualifications Appraisal programmes for all which aids your progression and salary increases Company Pension Employee referral programme - £250 for every employee you refer FREE PARKING Amazing social events, festivals and parties, team nights Flexible approach to home working where your role allows Relaxed working environment with a 'dress to perform at your best' policy Match funding for your charitable activities and 1 day off paid each year for volunteering Employee Assistance programme - legal advice, counselling and much more Discounts on retail, entertainment, eating out, purchases and insurance products Wellbeing activities covering mental, financial & physical health, inclusivity, environmental, personal growth, fun and recognition Reward & Recognition - e-vouchers linked to our values, for you to spend on whatever you like! Cycle to work scheme Ask Mike - put your questions to our CEO - your thoughts and opinions are welcome too! Who are ExamWorksUK? We are a group of companies working in the legal, accident management and healthcare sectors currently looking for a Debt Recovery Handler to join us. As a Debt Recovery Handler, you will be working at Kindertons Accident Management. We are looking to recruit a confident, determined, and strong character to join our team as a Debt Recovery Handler. The recoveries department are responsible for the billing and recovery of monies from the Third-Party Insurer in relation to Hire and Repair costs, recovery and storage, excess, loss of earning and the pre accident vehicle value for our clients Salary: £24,000.00 - £26,000.00 + Bonus up to £1800 per annum Hours: Monday to Friday 08:30-17:00 Your main responsibilities will be: Manage a caseload of claims in line with the Company's processes and procedures. Contact Insurers via telephone or through platforms to obtain settlement of Kindertons's outlay within set time frames and parameters given, whilst building and maintaining professional but relaxed relationships. Working collaboratively towards the Departments objective of reducing our aged debt. Perform a comprehensive review of each claim to ensure it meets the required standard to maximise recovery or to be litigated. Assess Liability Disputed claims and potential Indemnity and Fraud. Contact all relevant parties to obtain up to date information; the Client, Repairers, Clients Own Insurers, Brokers or Solicitors. Maintain Client contact throughout the claim. Build strong relationships with all internal department Please note, training will be office based in Crewe, and Remote working is only available for those with Credit Hire experience and/or a strong understanding of a claims process. Offer of employment subject to a DBS check We are a Disability Confident employer INDDEC Job Types: Full-time, Permanent Salary: £24,000.00-£26,000.00 per year Benefits: Casual dress Company events Company pension On-site parking Schedule: Day shift Monday to Friday Supplemental pay types: Performance bonus Ability to commute/relocate: Crewe: reliably commute or plan to relocate before starting work (required) Work Location: Hybrid remote in Crewe
We are delighted to be representing a fantastic Insurance Brokers based in Norwich. This is a fantastic opportunity to join a successful growing team as a Claims Handler. The candidate will have ideally gained experience within a similar role either working for a claims company or within the insurance market. The position is mainly an administrative role while also dealing with clients and customers over the telephone. The Role: Accepting new cases and acknowledging receipt to our referral sourcesDealing with all aspects of client and customer contact (from initial contact until either refusal or off-hire)Gathering information from customers, witnesses and third parties by telephone, post and email to allow the full assessment of claimsAssessing claims and making decisions on liabilityApproving / refusing claims for credit hireYou will need to have: Strong Customer Service skillsExcellent Communication and Organisational skillsGood IT skills are essentialYour experience can be from an Insurer or a Broker of any sizeEnthusiasm and willingness to learn Whats in it for you? You will be rewarded awarded with an attractive salary between £20K to £23K per annum along with excellent benefits including; TrainingMedical InsuranceVirtual online classesLearning coursesCompetitive Pension25 days holidayWell being timeEarly leave in summer timeInterested? Please call Michelle Topley on or email your CV to . Alternatively apply online.
Dec 15, 2022
Full time
We are delighted to be representing a fantastic Insurance Brokers based in Norwich. This is a fantastic opportunity to join a successful growing team as a Claims Handler. The candidate will have ideally gained experience within a similar role either working for a claims company or within the insurance market. The position is mainly an administrative role while also dealing with clients and customers over the telephone. The Role: Accepting new cases and acknowledging receipt to our referral sourcesDealing with all aspects of client and customer contact (from initial contact until either refusal or off-hire)Gathering information from customers, witnesses and third parties by telephone, post and email to allow the full assessment of claimsAssessing claims and making decisions on liabilityApproving / refusing claims for credit hireYou will need to have: Strong Customer Service skillsExcellent Communication and Organisational skillsGood IT skills are essentialYour experience can be from an Insurer or a Broker of any sizeEnthusiasm and willingness to learn Whats in it for you? You will be rewarded awarded with an attractive salary between £20K to £23K per annum along with excellent benefits including; TrainingMedical InsuranceVirtual online classesLearning coursesCompetitive Pension25 days holidayWell being timeEarly leave in summer timeInterested? Please call Michelle Topley on or email your CV to . Alternatively apply online.
FIRST, let's look at what you get working for an ExamWorks company! 22 days holiday rising to 27! PLUS Bank Holidays Bonus of upto £200 a month. Buy up to 5 MORE HOLIDAYS, or sell some back to us if you wish! We guarantee your birthday off - if you want it Paid Sick Leave (after 1 years service) Continuous training and development with support given by our expert team and opportunities to complete qualifications Appraisal programmes for all which aids your progression and salary increases Company Pension Employee referral programme - £250 for every employee you refer FREE PARKING Amazing social events, festivals and parties, team nights Flexible approach to home working where your role allows Relaxed working environment with a 'dress to perform at your best' policy Match funding for your charitable activities and 1 day off paid each year for volunteering Employee Assistance programme - legal advice, counselling and much more Discounts on retail, entertainment, eating out, purchases and insurance products Wellbeing activities covering mental, financial & physical health, inclusivity, environmental, personal growth, fun and recognition Reward & Recognition - e-vouchers linked to our values, for you to spend on whatever you like! Cycle to work scheme Ask Mike - put your questions to our CEO - your thoughts and opinions are welcome too Who are ExamWorksUK? We are a group of companies working in the legal, accident management and healthcare sectors currently looking for a Credit Hire Claims Handler to join us. As a Credit Hire Claims Handler, you will be working for Kindertons Accident Management reviewing individual customer claims and supplying relevant updates. Salary: £22,500 - £23,500 Hours: Monday to Friday 08:30-17:00 with 1 in 4 Saturdays and 1 in 7 Sundays paid at overtime. Your main responsibilities will be: Using several channels to communicate. Obtaining any information and documentation required to assist in the progress of the claim. Providing an excellent overall customer service. Dealing with inbound communications and ensure service levels are adhered to including availability stats and SLAs. Ensuring customer and sources expectations are reasonable and fair, explaining in detail if deadlines will or will not be met. Ensuring all notes are clear and understandable for the other areas of the business to work with. Managing a high workload whilst remaining organised. Utilising our case management system to follow up and document the claim status. Constantly monitoring and identifying ways of enhancing services, processes and systems. Dealing with peak periods without allowing standards to fall. Achieving set individual targets and assisting toward company targets. To provide a general administrative service to your management team. Any other duties reasonably requested by line manager Remote working is available for those with Credit Hire experience and/or a strong understanding of a claims process. Offer of employment subject to a DBS check We are a Disability Confident employer INDDEC Job Types: Full-time, Permanent Salary: £22,500.00-£23,500.00 per year Schedule: Monday to Friday Weekend availability Experience: Credit Hire: 2 years (required) Work Location: Remote
Dec 15, 2022
Full time
FIRST, let's look at what you get working for an ExamWorks company! 22 days holiday rising to 27! PLUS Bank Holidays Bonus of upto £200 a month. Buy up to 5 MORE HOLIDAYS, or sell some back to us if you wish! We guarantee your birthday off - if you want it Paid Sick Leave (after 1 years service) Continuous training and development with support given by our expert team and opportunities to complete qualifications Appraisal programmes for all which aids your progression and salary increases Company Pension Employee referral programme - £250 for every employee you refer FREE PARKING Amazing social events, festivals and parties, team nights Flexible approach to home working where your role allows Relaxed working environment with a 'dress to perform at your best' policy Match funding for your charitable activities and 1 day off paid each year for volunteering Employee Assistance programme - legal advice, counselling and much more Discounts on retail, entertainment, eating out, purchases and insurance products Wellbeing activities covering mental, financial & physical health, inclusivity, environmental, personal growth, fun and recognition Reward & Recognition - e-vouchers linked to our values, for you to spend on whatever you like! Cycle to work scheme Ask Mike - put your questions to our CEO - your thoughts and opinions are welcome too Who are ExamWorksUK? We are a group of companies working in the legal, accident management and healthcare sectors currently looking for a Credit Hire Claims Handler to join us. As a Credit Hire Claims Handler, you will be working for Kindertons Accident Management reviewing individual customer claims and supplying relevant updates. Salary: £22,500 - £23,500 Hours: Monday to Friday 08:30-17:00 with 1 in 4 Saturdays and 1 in 7 Sundays paid at overtime. Your main responsibilities will be: Using several channels to communicate. Obtaining any information and documentation required to assist in the progress of the claim. Providing an excellent overall customer service. Dealing with inbound communications and ensure service levels are adhered to including availability stats and SLAs. Ensuring customer and sources expectations are reasonable and fair, explaining in detail if deadlines will or will not be met. Ensuring all notes are clear and understandable for the other areas of the business to work with. Managing a high workload whilst remaining organised. Utilising our case management system to follow up and document the claim status. Constantly monitoring and identifying ways of enhancing services, processes and systems. Dealing with peak periods without allowing standards to fall. Achieving set individual targets and assisting toward company targets. To provide a general administrative service to your management team. Any other duties reasonably requested by line manager Remote working is available for those with Credit Hire experience and/or a strong understanding of a claims process. Offer of employment subject to a DBS check We are a Disability Confident employer INDDEC Job Types: Full-time, Permanent Salary: £22,500.00-£23,500.00 per year Schedule: Monday to Friday Weekend availability Experience: Credit Hire: 2 years (required) Work Location: Remote
MBA are currently talent pooling experienced Motor Claims Handler to join an exciting global organisation. - Remote working available As a leading player in the insurance industry, our client puts their people at the heart of everything they do.They pride themselves on the exceptional service they provide for their clients, as well as ensuring the happiness and growth of their employees. In return, the successful Motor Claims Handler will expect a salary of upto £26,000, 25 days holiday (plus Bank Holidays), attractive pension contribution, life assurance, season ticket travel loan, employee assistance programme plus the chance to opt into flexible cash/dental schemes.You will be required to complete the following tasks: Managing the customer's motor claims journey Full claims process, first notification to final settlement Ensure all information is captured and inputted onto internal systems Working with Motor / Third Party Property Damage Claims and Credit Hire Claims Full Caseload Claims ManagementWhat we're looking for in a Motor Claims Handler: Proven experience within motor claims, specifically with third-party property damage (TPPD) experience Domestic or International Claims Excellent customer service experience and ability to manage complex claims Ability to negotiate and settle claims Strong organisation skills and high level of attention to detail Ability to work under pressure and with a varied workload Team player with passion for helping others Proactive, able to work with initiativeThis is a great opportunity for an individual looking to further their career by providing a service that truly makes a difference. If you feel like this position is right for you, then please submit your application today.
Dec 14, 2022
Full time
MBA are currently talent pooling experienced Motor Claims Handler to join an exciting global organisation. - Remote working available As a leading player in the insurance industry, our client puts their people at the heart of everything they do.They pride themselves on the exceptional service they provide for their clients, as well as ensuring the happiness and growth of their employees. In return, the successful Motor Claims Handler will expect a salary of upto £26,000, 25 days holiday (plus Bank Holidays), attractive pension contribution, life assurance, season ticket travel loan, employee assistance programme plus the chance to opt into flexible cash/dental schemes.You will be required to complete the following tasks: Managing the customer's motor claims journey Full claims process, first notification to final settlement Ensure all information is captured and inputted onto internal systems Working with Motor / Third Party Property Damage Claims and Credit Hire Claims Full Caseload Claims ManagementWhat we're looking for in a Motor Claims Handler: Proven experience within motor claims, specifically with third-party property damage (TPPD) experience Domestic or International Claims Excellent customer service experience and ability to manage complex claims Ability to negotiate and settle claims Strong organisation skills and high level of attention to detail Ability to work under pressure and with a varied workload Team player with passion for helping others Proactive, able to work with initiativeThis is a great opportunity for an individual looking to further their career by providing a service that truly makes a difference. If you feel like this position is right for you, then please submit your application today.
Defendant RTA Litigation Executive - Doncaster - £23,000 - £31,000 This well established South Yorkshire based firm are looking for a Litigation Executive to join their Defendant team at their Doncaster office. The role is hybrid and you will be on a rota with your team where you attend the office 7 set days over a month.As the successful Litigation Executive you will have small claims experience, with case handling experience being a bonus.The Litigation Executive role is defending litigated motor claims as a case handler, and you will deal with credit hire, liability and personal injury, both in normal Part 7 proceedings and Part 8 RTA protocol proceedings.The firm are ever expanding, hence the need for a Litigation Executive to join the team.If you could see yourself in the role of Litigation Executive then apply now using the link, or apply direct to Dan Craddock at G2 Legal.
Dec 02, 2022
Full time
Defendant RTA Litigation Executive - Doncaster - £23,000 - £31,000 This well established South Yorkshire based firm are looking for a Litigation Executive to join their Defendant team at their Doncaster office. The role is hybrid and you will be on a rota with your team where you attend the office 7 set days over a month.As the successful Litigation Executive you will have small claims experience, with case handling experience being a bonus.The Litigation Executive role is defending litigated motor claims as a case handler, and you will deal with credit hire, liability and personal injury, both in normal Part 7 proceedings and Part 8 RTA protocol proceedings.The firm are ever expanding, hence the need for a Litigation Executive to join the team.If you could see yourself in the role of Litigation Executive then apply now using the link, or apply direct to Dan Craddock at G2 Legal.
Home working following three months induction and training in Lichfield Ideally you will have Motor Claims experience and seeking an opportunity to work from home following an initial three month induction and training period within our clients offices in Lichfield. This role offers an immediate start Shifts between 8...... click apply for full job details
Dec 07, 2021
Full time
Home working following three months induction and training in Lichfield Ideally you will have Motor Claims experience and seeking an opportunity to work from home following an initial three month induction and training period within our clients offices in Lichfield. This role offers an immediate start Shifts between 8...... click apply for full job details
