Head Of Community Services: Community Services at The Passage are delivered from our Resource Centre in Victoria, which provides a single, accessible entry point for people experiencing or at risk of homelessness. The Resource Centre acts as a central hub, enabling people to be assessed once and supported to access the most appropriate accommodation, services or onward referrals based on their individual needs. People are supported by skilled client facing staff who work with them to understand their circumstances and identify the right pathway of support. Alongside assessment and casework, the Resource Centre provides immediate welfare services to help meet urgent needs and stabilise people at times of crisis. Following assessment, Community Services deliver a range of specialist and preventative interventions, including rapid rehousing for those at imminent risk of homelessness, advice and advocacy, employment and skills support, housing related casework delivered in partnership with the local authority, and assertive engagement for people less able to access services independently. The overall aim is to prevent homelessness wherever possible and to support people to move quickly into safe, stable accommodation. Key Responsibilities Strategic Leadership and Service Development Lead delivery of The Passage's 3 year strategy as it relates to Community Services, ensuring services are preventative, trauma informed, and outcomes focused. Develop, implement and monitor an annual Community Services business plan, reporting to the Quality & Services Committee and Board as required. Provide strategic leadership for No Night Out, ensuring it continues to deliver rapid, effective interventions aligned to Westminster's homelessness strategy and wider system reform. Be responsible for embedding equality, diversity and inclusion across Community Services, ensuring services are accessible, inclusive and responsive to the diverse needs of people we support, and that inclusive practice is reflected in service delivery, staff development and partnership working. Identify, develop and lead new service opportunities, including bid development and commissioner engagement for Community Services. Lead planning and operational delivery for Severe Weather Emergency Protocol (SWEP) and other system wide responses. Safeguarding, Risk and Community Impact Act as Safeguarding Lead for Community Services, ensuring robust policies, training, escalation pathways and safe practice across all services. Maintain oversight of risk management, incident reporting, and health & safety compliance within Community Services. Lead locality management across services, including proactive management of anti social behaviour (ASB) and community impact in a dense residential environment. Hold responsibility for security provision within Community Services, ensuring appropriate deployment, escalation and alignment with The Passage's values and legal responsibilities. Work closely with local residents, businesses, the local authority and other stakeholders to manage concerns, maintain confidence, and protect The Passage's reputation. Operational Leadership and People Management Provide clear leadership and direction to Community Services managers and teams, fostering a culture of accountability, learning and continuous improvement. Recruit, develop and retain high performing teams, ensuring robust supervision, appraisal and development planning. Ensure consistent application of people policies, including performance management, grievance, disciplinary and absence processes. Support managers to define clear roles and responsibilities aligned to service objectives and contractual requirements. Champion co production and lived experience involvement in service design and delivery, working closely with the Lived Experience Project Manager. Primary Services and Resource Centre Operations Hold strategic and operational responsibility for Primary Services, including the catering function within the Resource Centre. Ensure full compliance with food hygiene, health & safety, and all relevant regulatory and legal requirements. Work closely with Fundraising to support corporate volunteering and "Kitchen Takeover" initiatives, ensuring safe, high quality delivery that enhances supporter engagement while protecting service users and staff. Balance operational integrity, safeguarding and service quality with supporter and volunteer experience. Financial Management and Funding Stewardship Set and manage realistic budgets and forecasts across Community Services, working closely with Finance and Fundraising. Oversee multiple funding streams, including large trusts, grant giving bodies and commissioned services, ensuring full compliance with funding conditions and reporting requirements. Support managers to understand and deliver against budgetary and income related targets. Contribute to the development of funding proposals and service models that align with organisational strategy and funder priorities. Monitoring, Evaluation and Impact Strengthen monitoring, evaluation and learning across Community Services, supporting teams to evidence impact and improve practice. Analyse service data (e.g. In Form) to identify trends, risks and opportunities for improvement. Produce high quality narrative and impact reporting for funders, commissioners and supporters, demonstrating both quantitative outcomes and qualitative change. Work with Fundraising to showcase frontline work through supporter communications, social media and events. External Relations and Partnerships Develop and maintain strong strategic and operational partnerships across Westminster and the wider homelessness sector. Work closely with Fundraising colleagues to steward corporate partners, major donors and trusts, including hosting visits and events. Represent The Passage in multi agency forums, contributing to system wide solutions and best practice. Organisational Leadership Actively contribute as a member of the Senior Management Group, supporting organisational planning, innovation and culture. Provide reports to, and attend, Board and Committee meetings as required. Deputise for the Director of Housing & Services when appropriate. Role model The Passage's values and commitment to dignity, respect and excellence. Work flexibly in line with organisational needs. Note: The details contained in this Job Description summarize the main expectations of the role at the date it was prepared. The nature of individual roles will evolve and change as service, service users and commissioner needs change. Consequently, The Passage will review and revise this Job Description as required in consultation with post holders. THE DISCLOSURE & BARRING SERVICE - DISCLOSURE The Passage aims to promote equality of opportunity for all with the right mix of talent, skills and potential. The Passage welcomes and encourages applications from diverse candidates. Criminal records will be considered for requirement purposes only when the conviction is relevant. As The Passage meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013) by SI . All applicants who are offered employment will be subject to a criminal record check from the Disclosure & Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings, as well as convictions. Closing Date: February 15th 2026
Feb 06, 2026
Full time
Head Of Community Services: Community Services at The Passage are delivered from our Resource Centre in Victoria, which provides a single, accessible entry point for people experiencing or at risk of homelessness. The Resource Centre acts as a central hub, enabling people to be assessed once and supported to access the most appropriate accommodation, services or onward referrals based on their individual needs. People are supported by skilled client facing staff who work with them to understand their circumstances and identify the right pathway of support. Alongside assessment and casework, the Resource Centre provides immediate welfare services to help meet urgent needs and stabilise people at times of crisis. Following assessment, Community Services deliver a range of specialist and preventative interventions, including rapid rehousing for those at imminent risk of homelessness, advice and advocacy, employment and skills support, housing related casework delivered in partnership with the local authority, and assertive engagement for people less able to access services independently. The overall aim is to prevent homelessness wherever possible and to support people to move quickly into safe, stable accommodation. Key Responsibilities Strategic Leadership and Service Development Lead delivery of The Passage's 3 year strategy as it relates to Community Services, ensuring services are preventative, trauma informed, and outcomes focused. Develop, implement and monitor an annual Community Services business plan, reporting to the Quality & Services Committee and Board as required. Provide strategic leadership for No Night Out, ensuring it continues to deliver rapid, effective interventions aligned to Westminster's homelessness strategy and wider system reform. Be responsible for embedding equality, diversity and inclusion across Community Services, ensuring services are accessible, inclusive and responsive to the diverse needs of people we support, and that inclusive practice is reflected in service delivery, staff development and partnership working. Identify, develop and lead new service opportunities, including bid development and commissioner engagement for Community Services. Lead planning and operational delivery for Severe Weather Emergency Protocol (SWEP) and other system wide responses. Safeguarding, Risk and Community Impact Act as Safeguarding Lead for Community Services, ensuring robust policies, training, escalation pathways and safe practice across all services. Maintain oversight of risk management, incident reporting, and health & safety compliance within Community Services. Lead locality management across services, including proactive management of anti social behaviour (ASB) and community impact in a dense residential environment. Hold responsibility for security provision within Community Services, ensuring appropriate deployment, escalation and alignment with The Passage's values and legal responsibilities. Work closely with local residents, businesses, the local authority and other stakeholders to manage concerns, maintain confidence, and protect The Passage's reputation. Operational Leadership and People Management Provide clear leadership and direction to Community Services managers and teams, fostering a culture of accountability, learning and continuous improvement. Recruit, develop and retain high performing teams, ensuring robust supervision, appraisal and development planning. Ensure consistent application of people policies, including performance management, grievance, disciplinary and absence processes. Support managers to define clear roles and responsibilities aligned to service objectives and contractual requirements. Champion co production and lived experience involvement in service design and delivery, working closely with the Lived Experience Project Manager. Primary Services and Resource Centre Operations Hold strategic and operational responsibility for Primary Services, including the catering function within the Resource Centre. Ensure full compliance with food hygiene, health & safety, and all relevant regulatory and legal requirements. Work closely with Fundraising to support corporate volunteering and "Kitchen Takeover" initiatives, ensuring safe, high quality delivery that enhances supporter engagement while protecting service users and staff. Balance operational integrity, safeguarding and service quality with supporter and volunteer experience. Financial Management and Funding Stewardship Set and manage realistic budgets and forecasts across Community Services, working closely with Finance and Fundraising. Oversee multiple funding streams, including large trusts, grant giving bodies and commissioned services, ensuring full compliance with funding conditions and reporting requirements. Support managers to understand and deliver against budgetary and income related targets. Contribute to the development of funding proposals and service models that align with organisational strategy and funder priorities. Monitoring, Evaluation and Impact Strengthen monitoring, evaluation and learning across Community Services, supporting teams to evidence impact and improve practice. Analyse service data (e.g. In Form) to identify trends, risks and opportunities for improvement. Produce high quality narrative and impact reporting for funders, commissioners and supporters, demonstrating both quantitative outcomes and qualitative change. Work with Fundraising to showcase frontline work through supporter communications, social media and events. External Relations and Partnerships Develop and maintain strong strategic and operational partnerships across Westminster and the wider homelessness sector. Work closely with Fundraising colleagues to steward corporate partners, major donors and trusts, including hosting visits and events. Represent The Passage in multi agency forums, contributing to system wide solutions and best practice. Organisational Leadership Actively contribute as a member of the Senior Management Group, supporting organisational planning, innovation and culture. Provide reports to, and attend, Board and Committee meetings as required. Deputise for the Director of Housing & Services when appropriate. Role model The Passage's values and commitment to dignity, respect and excellence. Work flexibly in line with organisational needs. Note: The details contained in this Job Description summarize the main expectations of the role at the date it was prepared. The nature of individual roles will evolve and change as service, service users and commissioner needs change. Consequently, The Passage will review and revise this Job Description as required in consultation with post holders. THE DISCLOSURE & BARRING SERVICE - DISCLOSURE The Passage aims to promote equality of opportunity for all with the right mix of talent, skills and potential. The Passage welcomes and encourages applications from diverse candidates. Criminal records will be considered for requirement purposes only when the conviction is relevant. As The Passage meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013) by SI . All applicants who are offered employment will be subject to a criminal record check from the Disclosure & Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings, as well as convictions. Closing Date: February 15th 2026
The Oxford Health NHS Foundation Trust
Horspath, Oxfordshire
About the Role We are seeking a professionally qualified and experienced Librarian to join our Learning & Development Senior Leadership Team . This is a pivotal role managing a Library Service that spans a large geographical area, supporting a dedicated community and mental health NHS Trust. You will lead a team across three library sites (currently Oxford and Aylesbury), ensuring our healthcare professionals, students, and trainees have the evidence-based resources they need to provide exceptional patient care. Key Responsibilities Operational Leadership: Manage the Library Services team, overseeing day-to-day operations, resources, and budgets. Clinical Support: Conduct complex literature searches and provide specialist training to support evidence-based decision-making. Educational Partnership: Act as a key stakeholder in the delivery of L&D training programmes, apprenticeships, and external educational partnerships. Strategic Development: Collaborate with clinical, research, and corporate leads to design and implement a library strategy that meets both local needs and national outcomes frameworks. Knowledge Management: Drive the improvement of knowledge development work across the Trust. The Ideal Candidate This post is specifically designed for librarians who thrive in a multi-faceted environment. We are looking for: Professional Qualification: A degree or postgraduate qualification in Library/Information Management. Sector Experience: Proven experience in an NHS, academic, or corporate/workplace library setting. Leadership Skills: Experience managing teams and budgets within a complex organizational structure. Vision: The ability to link library services to wider corporate and clinical goals. Why Join Us? You will be part of a forward-thinking Senior Leadership Team where your expertise directly impacts patient outcomes. This role offers a unique blend of strategic influence and "on-the-ground" librarianship, providing a platform to shape the future of knowledge services within the NHS.
Feb 06, 2026
Full time
About the Role We are seeking a professionally qualified and experienced Librarian to join our Learning & Development Senior Leadership Team . This is a pivotal role managing a Library Service that spans a large geographical area, supporting a dedicated community and mental health NHS Trust. You will lead a team across three library sites (currently Oxford and Aylesbury), ensuring our healthcare professionals, students, and trainees have the evidence-based resources they need to provide exceptional patient care. Key Responsibilities Operational Leadership: Manage the Library Services team, overseeing day-to-day operations, resources, and budgets. Clinical Support: Conduct complex literature searches and provide specialist training to support evidence-based decision-making. Educational Partnership: Act as a key stakeholder in the delivery of L&D training programmes, apprenticeships, and external educational partnerships. Strategic Development: Collaborate with clinical, research, and corporate leads to design and implement a library strategy that meets both local needs and national outcomes frameworks. Knowledge Management: Drive the improvement of knowledge development work across the Trust. The Ideal Candidate This post is specifically designed for librarians who thrive in a multi-faceted environment. We are looking for: Professional Qualification: A degree or postgraduate qualification in Library/Information Management. Sector Experience: Proven experience in an NHS, academic, or corporate/workplace library setting. Leadership Skills: Experience managing teams and budgets within a complex organizational structure. Vision: The ability to link library services to wider corporate and clinical goals. Why Join Us? You will be part of a forward-thinking Senior Leadership Team where your expertise directly impacts patient outcomes. This role offers a unique blend of strategic influence and "on-the-ground" librarianship, providing a platform to shape the future of knowledge services within the NHS.
Working hours: 35 hours per week, Monday to Friday Duration: Permanent Location: Gloucester Job Ref: 204695 the role Benefact Group are looking for a Senior Corporate Lawyer to join our Legal and Secretarial Team based in our Gloucester office on a hybrid basis. As Senior Legal Counsel you will take the lead on corporate legal projects and partner with senior stakeholders to deliver cost effective M&A activity, including the management of external corporate counsel where appropriate. This is a fantastic opportunity to be part of a cohesive, supportive and friendly in-house legal team. Why join us? Join a collaborative and inclusive culture that's committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group - where all profits go to charity and good causes. What you'll be doing To take lead responsibility for corporate legal matters at both Group level and to the various trading entities across the UK, reporting to the Head of Legal. This will include M&A, group reorganisations and restructurings, financing arrangements, transaction planning, document management, due diligence and other legal transactional matters including pre and post deal integration. To advise on corporate law and governance as required including legal support to the CoSec team. To support the Head of Legal in managing external law firm partnerships and the efficient management of budget and resources. To encourage and facilitate early engagement of the legal team on new corporate matters, projects and arising risks to ensure that legal advice can be provided at the appropriate time to assist and guide strategy. To proactively drive legal understanding and knowledge sharing within the Legal & Secretarial department and wider business, to improve technical understanding of company law requirements. To stay abreast of legal developments and maintain effective horizon scanning to identify and understand changing legal requirements and opportunities in corporate legal matters and drive appropriate solutions. To proactively build effective relationships with stakeholders and business areas across the Group to establish an influential legal function and to promote legal best practice. What you'll need to have Qualification: Qualified as a Solicitor in England and Wales. At least 4 years post qualification experience in a corporate law setting. Experience of advising FCA/PRA regulated businesses in respect of corporate transactions. Capable and confident to run smaller transactional M&A work in-house. Experience working on group reorganisations, restructurings, financing arrangements, compliance, regulatory and other legal transactional matters. Experience managing a legal budget or allocated spend What makes you stand out Excellent project management & organisation skills Experience managing external counsel Credible, with proven ability to build effective relationships and influence key stakeholders Ability to design practical and proportionate solutions Strong negotiation skills What we offer A competitive salary - let's discuss it Hybrid working Group Personal Pension - up to 12% employer contribution Generous annual bonus scheme: on-target bonus between 10% and 40% 30 days annual leave plus bank holidays, and a holiday buy and sell scheme An array of health and wellbeing benefits, including private healthcare, income protection and life assurance £200 annual personal grant to a charity of your choice Encouraged to take at least one volunteering day per year Employee Assistance Programme Full study support to gain professional qualifications Access to virtual GP Enhanced maternity and paternity pay Hear from the hiring manager We're a fast paced, high performing friendly legal team enabling growth across a diverse group of successful businesses. You'll be a key member of the team and our go-to expert for corporate expertise. About us Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade , having given away £250 million since 2014. We have ambitious plans to become the UK's number one corporate donor, with strategic objectives in place to double the Group's size. We believe it's essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better. At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone. If you need any additional support during the recruitment process, then please let us know. Directory of Social Change's UK Guides to Company Giving 2017-26
Feb 06, 2026
Full time
Working hours: 35 hours per week, Monday to Friday Duration: Permanent Location: Gloucester Job Ref: 204695 the role Benefact Group are looking for a Senior Corporate Lawyer to join our Legal and Secretarial Team based in our Gloucester office on a hybrid basis. As Senior Legal Counsel you will take the lead on corporate legal projects and partner with senior stakeholders to deliver cost effective M&A activity, including the management of external corporate counsel where appropriate. This is a fantastic opportunity to be part of a cohesive, supportive and friendly in-house legal team. Why join us? Join a collaborative and inclusive culture that's committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group - where all profits go to charity and good causes. What you'll be doing To take lead responsibility for corporate legal matters at both Group level and to the various trading entities across the UK, reporting to the Head of Legal. This will include M&A, group reorganisations and restructurings, financing arrangements, transaction planning, document management, due diligence and other legal transactional matters including pre and post deal integration. To advise on corporate law and governance as required including legal support to the CoSec team. To support the Head of Legal in managing external law firm partnerships and the efficient management of budget and resources. To encourage and facilitate early engagement of the legal team on new corporate matters, projects and arising risks to ensure that legal advice can be provided at the appropriate time to assist and guide strategy. To proactively drive legal understanding and knowledge sharing within the Legal & Secretarial department and wider business, to improve technical understanding of company law requirements. To stay abreast of legal developments and maintain effective horizon scanning to identify and understand changing legal requirements and opportunities in corporate legal matters and drive appropriate solutions. To proactively build effective relationships with stakeholders and business areas across the Group to establish an influential legal function and to promote legal best practice. What you'll need to have Qualification: Qualified as a Solicitor in England and Wales. At least 4 years post qualification experience in a corporate law setting. Experience of advising FCA/PRA regulated businesses in respect of corporate transactions. Capable and confident to run smaller transactional M&A work in-house. Experience working on group reorganisations, restructurings, financing arrangements, compliance, regulatory and other legal transactional matters. Experience managing a legal budget or allocated spend What makes you stand out Excellent project management & organisation skills Experience managing external counsel Credible, with proven ability to build effective relationships and influence key stakeholders Ability to design practical and proportionate solutions Strong negotiation skills What we offer A competitive salary - let's discuss it Hybrid working Group Personal Pension - up to 12% employer contribution Generous annual bonus scheme: on-target bonus between 10% and 40% 30 days annual leave plus bank holidays, and a holiday buy and sell scheme An array of health and wellbeing benefits, including private healthcare, income protection and life assurance £200 annual personal grant to a charity of your choice Encouraged to take at least one volunteering day per year Employee Assistance Programme Full study support to gain professional qualifications Access to virtual GP Enhanced maternity and paternity pay Hear from the hiring manager We're a fast paced, high performing friendly legal team enabling growth across a diverse group of successful businesses. You'll be a key member of the team and our go-to expert for corporate expertise. About us Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade , having given away £250 million since 2014. We have ambitious plans to become the UK's number one corporate donor, with strategic objectives in place to double the Group's size. We believe it's essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better. At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone. If you need any additional support during the recruitment process, then please let us know. Directory of Social Change's UK Guides to Company Giving 2017-26
JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.# About JLL We are JLL. We are a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying, and investing in real estate.If you are looking to step up your career, JLL is the perfect professional home. At JLL, you will have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You will also make long-lasting professional connections through sharing different perspectives and be inspired by the best. We are focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL! Role Purpose The Energy Optimisation Manager will lead the coordination and delivery of the identified Energy Conservation Measures (ECMs) across our clients Global commercial real estate portfolio, working closely with the established Global Energy Data Management team. This position encompasses bespoke project development, group coordination and implementation, working across various client and supporting delivery teams. The Energy Optimisation Manager will take a lead role in reducing the energy consumption, costs, and carbon emissions across the organisation's sites and operations. This role combines technical analysis with strategic planning to identify efficiency opportunities, lead optimisation projects, and ensure compliance with relevant energy and environmental standards. As part of this team this professional may also be requested to undertake or assist with the delivery of technical energy and optimisation assessments across a wide range of building environments. The candidate should be able to perform these duties with limited oversight and competent knowledge of energy efficient operations of building mechanical and electrical systems, control systems, lighting systems, building envelopes, and other energy-related systems. This role will require a level of flexibility and travel both inside and outside the UK. What this job involves Key responsibilities include: The Energy Optimisation Manager's daily activities will encompass several critical areas of focus: • Business Case Development• Stakeholder Communication• Vendor Engagement and Management• Project Coordination and Planning and Delivery• M&V Tracking and ReportingTechnical Oversight: Review technical specifications and implementation plans, ensure compliance with energy efficiency standards, coordinate commissioning activities, and oversee quality assurance processes Expected Outcomes and Benefits The addition of an Energy Optimisation Manager will deliver substantial value to the client's energy efficiency program through enhanced project delivery capabilities and improved outcomes measurement. Immediate Outcomes include accelerated ECM implementation timelines, improved vendor performance and accountability, enhanced project visibility and reporting capabilities, and standardised business case development processes across regions.Medium-term Benefits encompass increased energy savings realisation rates, project implementation transparency through improved vendor management, enhanced data quality for M&V tracking, and stronger alignment between energy projects and corporate sustainability goals.Long-term Value Creation includes establishment of repeatable project delivery methodologies, development of preferred vendor networks and partnerships, creation of comprehensive project performance databases for future planning, and positioning the client as a leader in corporate energy management excellence.Collaboration with building staff (facility managers, engineers, technicians, service providers, landlord representatives) in identifying, scoping, and implementing energy efficiency improvements. Establishing a positive rapport with both JLL and client staff and management to ensure a prominent level of customer service. Every day is different, and in all these activities, we would encourage you to show your ingenuity. # Sound like you. To apply you need to be / have: Requirements - Essential Strong project management skills and an ability to prioritise and meet deadlines in a high pressure, deadline driven environments.Experience working with Commercial Real Estate (CRE) organisations, engaging with key stakeholder groups, e.g., Client contacts, facilities, operations and engineering teams, landlord and managing agents, and vendor supply chainRelevant degree is desirable and/or masters - e.g., Building Services, Mechanical, Electrical, Energy Management etc.Strong oral and written communication skills, with ability to interface seamlessly with all levels of management. Comfortable working in virtual environments with remote teams.Attention to detail and accuracy, in written, visual, and numeric work and proven project management skills.Takes initiative with limited directions and acts as a team player with ability to bring alternate points of view to the discussion and analysis.Strong analytical, organizational and time management skills.Ability to multi-task and effectively organize responsibilities with sound project management and leadership skills. Requirements - Desirable 5+ years of experience with energy auditing, commissioning, retro commissioning, energy management, performance contracting or energy engineering.Second/Multiple languages.Familiarity with sustainability related certification and benchmarking toolsAbility to travel both within the UK and throughout the EMEA region.Familiar with carbon accounting techniques. Behavioural Competencies Think Big - Thinks strategically, simplifies the complex, solves complex problems, sees the big picture.Drive Change - Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive.Helps others - Builds relationships, actively collaborates, helps others succeed.Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilient.Business first - Focuses on customers and clients, business/financial acumen, JLL firstInspire - Inspire others, creates vision and strategy, energizes others. What you can expect from us You will join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you Location: Remote -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how
Feb 06, 2026
Full time
JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.# About JLL We are JLL. We are a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying, and investing in real estate.If you are looking to step up your career, JLL is the perfect professional home. At JLL, you will have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You will also make long-lasting professional connections through sharing different perspectives and be inspired by the best. We are focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL! Role Purpose The Energy Optimisation Manager will lead the coordination and delivery of the identified Energy Conservation Measures (ECMs) across our clients Global commercial real estate portfolio, working closely with the established Global Energy Data Management team. This position encompasses bespoke project development, group coordination and implementation, working across various client and supporting delivery teams. The Energy Optimisation Manager will take a lead role in reducing the energy consumption, costs, and carbon emissions across the organisation's sites and operations. This role combines technical analysis with strategic planning to identify efficiency opportunities, lead optimisation projects, and ensure compliance with relevant energy and environmental standards. As part of this team this professional may also be requested to undertake or assist with the delivery of technical energy and optimisation assessments across a wide range of building environments. The candidate should be able to perform these duties with limited oversight and competent knowledge of energy efficient operations of building mechanical and electrical systems, control systems, lighting systems, building envelopes, and other energy-related systems. This role will require a level of flexibility and travel both inside and outside the UK. What this job involves Key responsibilities include: The Energy Optimisation Manager's daily activities will encompass several critical areas of focus: • Business Case Development• Stakeholder Communication• Vendor Engagement and Management• Project Coordination and Planning and Delivery• M&V Tracking and ReportingTechnical Oversight: Review technical specifications and implementation plans, ensure compliance with energy efficiency standards, coordinate commissioning activities, and oversee quality assurance processes Expected Outcomes and Benefits The addition of an Energy Optimisation Manager will deliver substantial value to the client's energy efficiency program through enhanced project delivery capabilities and improved outcomes measurement. Immediate Outcomes include accelerated ECM implementation timelines, improved vendor performance and accountability, enhanced project visibility and reporting capabilities, and standardised business case development processes across regions.Medium-term Benefits encompass increased energy savings realisation rates, project implementation transparency through improved vendor management, enhanced data quality for M&V tracking, and stronger alignment between energy projects and corporate sustainability goals.Long-term Value Creation includes establishment of repeatable project delivery methodologies, development of preferred vendor networks and partnerships, creation of comprehensive project performance databases for future planning, and positioning the client as a leader in corporate energy management excellence.Collaboration with building staff (facility managers, engineers, technicians, service providers, landlord representatives) in identifying, scoping, and implementing energy efficiency improvements. Establishing a positive rapport with both JLL and client staff and management to ensure a prominent level of customer service. Every day is different, and in all these activities, we would encourage you to show your ingenuity. # Sound like you. To apply you need to be / have: Requirements - Essential Strong project management skills and an ability to prioritise and meet deadlines in a high pressure, deadline driven environments.Experience working with Commercial Real Estate (CRE) organisations, engaging with key stakeholder groups, e.g., Client contacts, facilities, operations and engineering teams, landlord and managing agents, and vendor supply chainRelevant degree is desirable and/or masters - e.g., Building Services, Mechanical, Electrical, Energy Management etc.Strong oral and written communication skills, with ability to interface seamlessly with all levels of management. Comfortable working in virtual environments with remote teams.Attention to detail and accuracy, in written, visual, and numeric work and proven project management skills.Takes initiative with limited directions and acts as a team player with ability to bring alternate points of view to the discussion and analysis.Strong analytical, organizational and time management skills.Ability to multi-task and effectively organize responsibilities with sound project management and leadership skills. Requirements - Desirable 5+ years of experience with energy auditing, commissioning, retro commissioning, energy management, performance contracting or energy engineering.Second/Multiple languages.Familiarity with sustainability related certification and benchmarking toolsAbility to travel both within the UK and throughout the EMEA region.Familiar with carbon accounting techniques. Behavioural Competencies Think Big - Thinks strategically, simplifies the complex, solves complex problems, sees the big picture.Drive Change - Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive.Helps others - Builds relationships, actively collaborates, helps others succeed.Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilient.Business first - Focuses on customers and clients, business/financial acumen, JLL firstInspire - Inspire others, creates vision and strategy, energizes others. What you can expect from us You will join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you Location: Remote -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how
The General Manager is accountable for the overall commercial, financial, and operational aspects of the Locke Hotel. This role requires a strategic leader with strong revenue management expertise, commercial acumen, and a proven track record in driving financial performance. The GM will work closely with the Revenue, Sales, and Operations teams to maximize profitability, enhance guest experience, and maintain brand standards while ensuring operational efficiencies. GENERAL MANAGER - LONDON THE STAGE IS SET The stage is set for something different. We don't run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we're now entering a new chapter. As we redefine the brand and evolve our identity, we're focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. THE WORK IN YOUR HANDS Commercial & Revenue Leadership Own and drive the commercial strategy across both properties, focusing on revenue growth, ADR, occupancy optimisation and Food and Beverage. Work closely with the Revenue Management Team to develop and execute dynamic pricing strategies and optimise distribution channels. Lead sales and marketing efforts, ensuring strong B2B and corporate partnerships in the London market. Monitor market trends, competitor performance, and demand patterns to identify new revenue opportunities. Operational Excellence & Guest Experience Ensure seamless daily operations, balancing efficiency with high service standards. Lead and mentor department heads (F&B, Sales, Housekeeping) to drive a strong service culture and maintain brand reputation. Oversee guest satisfaction (NPS, online reviews, feedback), continuously improving service delivery. Implement cost control measures while maintaining a premium guest experience. Food & Beverage Excellence Own the overall Food & Beverage strategy across both properties, ensuring strong commercial performance, brand alignment, and guest satisfaction. Drive F&B revenue growth through menu engineering, pricing strategy, promotions, and innovative concepts tailored to the London market. Maintain full accountability for F&B P&L performance, including revenue, margins, labour costs, and controllables. Work closely with F&B leaders to optimise operational efficiency, service delivery, and cost control without compromising quality. Analyse F&B performance metrics (revenue per cover, average spend, labour %, GP, waste) and implement corrective actions where required. Financial & P&L Accountability Full responsibility for the P&L of both properties, ensuring financial targets are met or exceeded. Drive cost efficiency across all departments while maintaining quality and service standards. Regularly review budgeting, forecasting, and financial reporting to identify risks and opportunities. Ensure compliance with all financial, legal, and regulatory requirements. People Leadership & Performance Management Inspire, coach, and develop a high-performing leadership team across both properties. Champion a culture of accountability, empowerment, and continuous improvement. Lead workforce planning, ensuring the right talent, structure, and succession planning are in place. Foster a culture of engagement, retention, and professional development. Stakeholder & Owner Relations Act as the primary point of contact for ownership groups, ensuring transparency and trust. Deliver clear, data-driven reports on performance, strategy, and key initiatives. Collaborate with corporate teams in Revenue, Marketing, Finance, and HR to align property goals with broader business objectives. THE FIRE YOU CARRY A bachelor's degree in Hospitality Management, Business Administration, or a related field 10+ years of leadership experience in premium hospitality, serviced apartments, or luxury residences. Proven track record in commercial strategy, revenue management, and P&L ownership for large-scale operations. Strong experience in managing multiple properties or large, assets. Deep understanding of London's corporate and leisure market. Strong financial acumen, with experience in budgeting, forecasting, and cost control. Excellent leadership and people management skills, with a proven track record of developing high-performing teams. Advanced knowledge of revenue management strategies and dynamic pricing models. Strong analytical, decision-making, and problem-solving abilities. Excellent stakeholder management, with the ability to build relationships with owners, investors, and corporate teams. Ability to drive operational efficiency while maintaining high guest satisfaction levels. Strong communication and negotiation skills.
Feb 06, 2026
Full time
The General Manager is accountable for the overall commercial, financial, and operational aspects of the Locke Hotel. This role requires a strategic leader with strong revenue management expertise, commercial acumen, and a proven track record in driving financial performance. The GM will work closely with the Revenue, Sales, and Operations teams to maximize profitability, enhance guest experience, and maintain brand standards while ensuring operational efficiencies. GENERAL MANAGER - LONDON THE STAGE IS SET The stage is set for something different. We don't run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we're now entering a new chapter. As we redefine the brand and evolve our identity, we're focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. THE WORK IN YOUR HANDS Commercial & Revenue Leadership Own and drive the commercial strategy across both properties, focusing on revenue growth, ADR, occupancy optimisation and Food and Beverage. Work closely with the Revenue Management Team to develop and execute dynamic pricing strategies and optimise distribution channels. Lead sales and marketing efforts, ensuring strong B2B and corporate partnerships in the London market. Monitor market trends, competitor performance, and demand patterns to identify new revenue opportunities. Operational Excellence & Guest Experience Ensure seamless daily operations, balancing efficiency with high service standards. Lead and mentor department heads (F&B, Sales, Housekeeping) to drive a strong service culture and maintain brand reputation. Oversee guest satisfaction (NPS, online reviews, feedback), continuously improving service delivery. Implement cost control measures while maintaining a premium guest experience. Food & Beverage Excellence Own the overall Food & Beverage strategy across both properties, ensuring strong commercial performance, brand alignment, and guest satisfaction. Drive F&B revenue growth through menu engineering, pricing strategy, promotions, and innovative concepts tailored to the London market. Maintain full accountability for F&B P&L performance, including revenue, margins, labour costs, and controllables. Work closely with F&B leaders to optimise operational efficiency, service delivery, and cost control without compromising quality. Analyse F&B performance metrics (revenue per cover, average spend, labour %, GP, waste) and implement corrective actions where required. Financial & P&L Accountability Full responsibility for the P&L of both properties, ensuring financial targets are met or exceeded. Drive cost efficiency across all departments while maintaining quality and service standards. Regularly review budgeting, forecasting, and financial reporting to identify risks and opportunities. Ensure compliance with all financial, legal, and regulatory requirements. People Leadership & Performance Management Inspire, coach, and develop a high-performing leadership team across both properties. Champion a culture of accountability, empowerment, and continuous improvement. Lead workforce planning, ensuring the right talent, structure, and succession planning are in place. Foster a culture of engagement, retention, and professional development. Stakeholder & Owner Relations Act as the primary point of contact for ownership groups, ensuring transparency and trust. Deliver clear, data-driven reports on performance, strategy, and key initiatives. Collaborate with corporate teams in Revenue, Marketing, Finance, and HR to align property goals with broader business objectives. THE FIRE YOU CARRY A bachelor's degree in Hospitality Management, Business Administration, or a related field 10+ years of leadership experience in premium hospitality, serviced apartments, or luxury residences. Proven track record in commercial strategy, revenue management, and P&L ownership for large-scale operations. Strong experience in managing multiple properties or large, assets. Deep understanding of London's corporate and leisure market. Strong financial acumen, with experience in budgeting, forecasting, and cost control. Excellent leadership and people management skills, with a proven track record of developing high-performing teams. Advanced knowledge of revenue management strategies and dynamic pricing models. Strong analytical, decision-making, and problem-solving abilities. Excellent stakeholder management, with the ability to build relationships with owners, investors, and corporate teams. Ability to drive operational efficiency while maintaining high guest satisfaction levels. Strong communication and negotiation skills.
About this role The Team: The Global Marketing & Digital Wealth organization at BlackRock is a forward-looking, globally connected team at the center of the firm's most high-impact priorities. We are architects of growth, working across functions and markets to unlock opportunities and accelerate outcomes for the business. In collaboration with both internal and external partners, we design the conditions for success-delivering next-generation campaigns, brand platforms, communications, training, and client experiences. Our work is powered by world-class centers of excellence spanning content strategy, research & analytics, and digital platforms & experiences. The UK Marketing team sits within the EMEA Country Marketing function, part of the broader EMEA Marketing organisation. Together, we work closely with a wide network of internal and external stakeholders to deliver high-impact campaigns, events, and strategic initiatives across the region. Within the UK, the team is organised into three specialist areas: Institutional Marketing Investment Trusts Marketing Wealth Marketing Based in London, the team partners across product groups, client segments, and distribution channels to drive engagement and adoption of BlackRock's investment solutions. Note: This description reflects the role as part of the UK Wealth Marketing team, which serves a broad range of clients including asset managers, banks, wealth managers, financial advisers, digital wealth firms and end investors. Within this landscape, you will focus specifically on the independent financial adviser and wealth manager segment-one of our fastest-growing opportunities in the UK. Role and Impact This role sits within BlackRock's UK Wealth Marketing team, which serves a broad range of clients including asset managers, banks, wealth managers, financial advisers, digital wealth firms and end investors. Within this landscape, you will focus specifically on the independent financial adviser and wealth manager segment-one of our fastest-growing opportunities in the UK. You will play a central role in shaping and executing the go-to-market strategy for this segment, helping to scale our brand footprint and drive adoption of our core focus funds. Working closely with the Head of Wealth Marketing and the Adviser & Platform Sales team, you will deliver high-impact, insight-led marketing that builds deeper engagement, elevates conversations beyond product, and creates the conditions for sales without sales-using digital, content and campaigns to generate real commercial impact. Success in this role requires exceptional cross-functional partnership. You will collaborate with stakeholders across sales, product, corporate communications, digital marketing, and the wider EMEA and global marketing organisation to deliver cohesive, client-centric execution. You'll also represent the UK on key regional forums, ensuring the needs of the UK adviser market shape broader initiatives and that global best practices are effectively localised. Responsibilities Strengthen and support long-term partnerships Maintain and grow multi-year partnerships with key wealth managers and financial adviser distributors. Support new business pitches and partner engagement opportunities. Collaborate with the EMEA Strategic Partnership Marketing team to scale best-practice content and campaign ideas, ensuring effective UK localisation. Localise the partnership tiering model and develop a clear framework of deliverables to ensure consistent standards across partner relationships. Drive awareness and adoption of BlackRock's focus funds through high-impact events Lead the delivery of proprietary and sponsored third-party events, ensuring strong brand presence and strategic alignment. Partner closely with internal and external stakeholders to create seamless, engaging experiences that support commercial priorities. Extend the value of events by developing narratives and content that amplify impact beyond the day itself. Own post-event and campaign reporting, capturing insights to inform ongoing strategy and optimisation. Accelerate growth across key client segments Expand our practice management, financial education, and investment content library to enable deeper, more holistic sales conversations. Help drive "sales without sales" by building a scalable, self-serve content ecosystem on that supports clients throughout their decision journey. Represent the UK on the EMEA Wealth Taskforce, shaping cross-market strategy and initiatives while ensuring campaigns are effectively localised for the UK. Support our digital and website strategy Support UK site migration to the new CMS platform Build and localise campaign landing pages, adapting and scaling global initiatives for the UK market. Drive digital engagement through intuitive navigation smart content placement, and clear user journeys. Ensure all digital content aligns with strategic priorities, reinforces core messaging and delivers measurable business outcomes. Fulfil business and regulatory requirements Partner with research agencies and the Digital Marketing team to reimagine and customer journeys, enhancing content clarity, and driving better outcomes for end investors. Support our Consumer Duty obligations delivering regular research and reporting to the business and boards. Core Skills A collaborative team player with strong networking and stakeholder management skills. Detail-oriented, organised, and able to manage multiple projects independently. Appetite for a fast-paced environment where adaptability and problem-solving mindset is key. A confident communicator with strong analytical and conceptual skills. Minimum 4-5 years' experience in marketing, ideally within financial services. Qualifications Minimum 4-5 years' experience in marketing, ideally within financial services. Proven track record across digital channels, campaigns, and events. Experience liaising with senior stakeholders and managing external partners. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please : BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Feb 06, 2026
Full time
About this role The Team: The Global Marketing & Digital Wealth organization at BlackRock is a forward-looking, globally connected team at the center of the firm's most high-impact priorities. We are architects of growth, working across functions and markets to unlock opportunities and accelerate outcomes for the business. In collaboration with both internal and external partners, we design the conditions for success-delivering next-generation campaigns, brand platforms, communications, training, and client experiences. Our work is powered by world-class centers of excellence spanning content strategy, research & analytics, and digital platforms & experiences. The UK Marketing team sits within the EMEA Country Marketing function, part of the broader EMEA Marketing organisation. Together, we work closely with a wide network of internal and external stakeholders to deliver high-impact campaigns, events, and strategic initiatives across the region. Within the UK, the team is organised into three specialist areas: Institutional Marketing Investment Trusts Marketing Wealth Marketing Based in London, the team partners across product groups, client segments, and distribution channels to drive engagement and adoption of BlackRock's investment solutions. Note: This description reflects the role as part of the UK Wealth Marketing team, which serves a broad range of clients including asset managers, banks, wealth managers, financial advisers, digital wealth firms and end investors. Within this landscape, you will focus specifically on the independent financial adviser and wealth manager segment-one of our fastest-growing opportunities in the UK. Role and Impact This role sits within BlackRock's UK Wealth Marketing team, which serves a broad range of clients including asset managers, banks, wealth managers, financial advisers, digital wealth firms and end investors. Within this landscape, you will focus specifically on the independent financial adviser and wealth manager segment-one of our fastest-growing opportunities in the UK. You will play a central role in shaping and executing the go-to-market strategy for this segment, helping to scale our brand footprint and drive adoption of our core focus funds. Working closely with the Head of Wealth Marketing and the Adviser & Platform Sales team, you will deliver high-impact, insight-led marketing that builds deeper engagement, elevates conversations beyond product, and creates the conditions for sales without sales-using digital, content and campaigns to generate real commercial impact. Success in this role requires exceptional cross-functional partnership. You will collaborate with stakeholders across sales, product, corporate communications, digital marketing, and the wider EMEA and global marketing organisation to deliver cohesive, client-centric execution. You'll also represent the UK on key regional forums, ensuring the needs of the UK adviser market shape broader initiatives and that global best practices are effectively localised. Responsibilities Strengthen and support long-term partnerships Maintain and grow multi-year partnerships with key wealth managers and financial adviser distributors. Support new business pitches and partner engagement opportunities. Collaborate with the EMEA Strategic Partnership Marketing team to scale best-practice content and campaign ideas, ensuring effective UK localisation. Localise the partnership tiering model and develop a clear framework of deliverables to ensure consistent standards across partner relationships. Drive awareness and adoption of BlackRock's focus funds through high-impact events Lead the delivery of proprietary and sponsored third-party events, ensuring strong brand presence and strategic alignment. Partner closely with internal and external stakeholders to create seamless, engaging experiences that support commercial priorities. Extend the value of events by developing narratives and content that amplify impact beyond the day itself. Own post-event and campaign reporting, capturing insights to inform ongoing strategy and optimisation. Accelerate growth across key client segments Expand our practice management, financial education, and investment content library to enable deeper, more holistic sales conversations. Help drive "sales without sales" by building a scalable, self-serve content ecosystem on that supports clients throughout their decision journey. Represent the UK on the EMEA Wealth Taskforce, shaping cross-market strategy and initiatives while ensuring campaigns are effectively localised for the UK. Support our digital and website strategy Support UK site migration to the new CMS platform Build and localise campaign landing pages, adapting and scaling global initiatives for the UK market. Drive digital engagement through intuitive navigation smart content placement, and clear user journeys. Ensure all digital content aligns with strategic priorities, reinforces core messaging and delivers measurable business outcomes. Fulfil business and regulatory requirements Partner with research agencies and the Digital Marketing team to reimagine and customer journeys, enhancing content clarity, and driving better outcomes for end investors. Support our Consumer Duty obligations delivering regular research and reporting to the business and boards. Core Skills A collaborative team player with strong networking and stakeholder management skills. Detail-oriented, organised, and able to manage multiple projects independently. Appetite for a fast-paced environment where adaptability and problem-solving mindset is key. A confident communicator with strong analytical and conceptual skills. Minimum 4-5 years' experience in marketing, ideally within financial services. Qualifications Minimum 4-5 years' experience in marketing, ideally within financial services. Proven track record across digital channels, campaigns, and events. Experience liaising with senior stakeholders and managing external partners. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please : BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Senior Adoption Software EngineerBarclays Bank PLCChesterJoin us as a Senior Adoption Software Engineer at Barclays, where you will bring to life a new Digital Platform capability by transforming and modernising our digital estate to build a market-leading digital offering with customer experience at its heart. This is an exciting and key role where you will adopt a Product Operating Model mindset, to truly hear the customer, business and technical challenges and needs, to support the Adoption and build of the new technology into the multiple lines of business alongside writing code in Java. Your main day to day is to work with the lines of business and bring to life their needs through solutions and realising these through rapid prototyping and proof of concepts using Java, BDD testing concepts and Public Cloud (AWS). To be successful in this role you should have: Strong experience with Permissions and Profiles where policy as code is used to define a set of permission roles, whilst also using other security model paradigms such as Relationship Based Access Control (ReBAC), Attribute Based Access Control (ABAC), alongside Role Based Access Control (RBAC). Expertise with Java, BDD testing concepts and Public Cloud (AWS) An understanding in authorisation and authentication technologies such as Policy as Code, IAM, IAM solutions Some other highly desirable skills include: A willingness to constructively disrupt and challenge the norm Strong relationship building skills, patience and resilience to change current thinking and working practices Ability to translate technical concepts and solutions to both non-technical and technical teams without losing the detail Experience with Ping solutions (PingGateway, PingAM, PingIDM, PingDS) You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of our Glasgow, or Knutsford, office. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 05, 2026
Full time
Senior Adoption Software EngineerBarclays Bank PLCChesterJoin us as a Senior Adoption Software Engineer at Barclays, where you will bring to life a new Digital Platform capability by transforming and modernising our digital estate to build a market-leading digital offering with customer experience at its heart. This is an exciting and key role where you will adopt a Product Operating Model mindset, to truly hear the customer, business and technical challenges and needs, to support the Adoption and build of the new technology into the multiple lines of business alongside writing code in Java. Your main day to day is to work with the lines of business and bring to life their needs through solutions and realising these through rapid prototyping and proof of concepts using Java, BDD testing concepts and Public Cloud (AWS). To be successful in this role you should have: Strong experience with Permissions and Profiles where policy as code is used to define a set of permission roles, whilst also using other security model paradigms such as Relationship Based Access Control (ReBAC), Attribute Based Access Control (ABAC), alongside Role Based Access Control (RBAC). Expertise with Java, BDD testing concepts and Public Cloud (AWS) An understanding in authorisation and authentication technologies such as Policy as Code, IAM, IAM solutions Some other highly desirable skills include: A willingness to constructively disrupt and challenge the norm Strong relationship building skills, patience and resilience to change current thinking and working practices Ability to translate technical concepts and solutions to both non-technical and technical teams without losing the detail Experience with Ping solutions (PingGateway, PingAM, PingIDM, PingDS) You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of our Glasgow, or Knutsford, office. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Are you prepared to make a real difference? Are you ready to help guide one of London's most vibrant and forward thinking boroughs as it serves its community? Islington is a vibrant, diverse inner London borough, home to over 225,000 residents. We are committed to working together for a more equal future - one where everyone has a chance to thrive. Our ambition for our communities is matched by our drive for innovation and excellence. We are seeking a strategic, ambitious and personable leader to join our leadership team as Corporate Director of Resources. This is a pivotal role, responsible for ensuring the financial resilience, operational excellence, and transformation of our organisation. You will play a critical part in delivering the council's vision and Corporate Plan, supporting our values on collaboration, ambitious, resourceful and empowering - across teams, with our Members, with our residents, and with our partners. There has never been a more exciting time to join Islington. As Corporate Director of Resources, you will: Provide strategic leadership for the Resources Directorate, overseeing Finance, Human Resources, Resident Services, Revenues and Benefits, Information Governance, and Digital Services. Act as lead advisor for Finance, HR, Health, Safety and Wellbeing, Digital, Customer Services, Resident Experience, Pensions, Insurance, Audit, Fraud and Risk, and serve as the Council's Section 151 Officer. Drive the development and delivery of key strategies, including the Digital Strategy, Workforce Strategy, and Medium-Term Financial Planning, ensuring long-term stability and sustainability. Champion innovation and transformation, challenging the status quo and leading service redesign to meet the evolving needs of our residents and the future resource base of the council. Ensure robust risk and assurance frameworks, with strong internal controls and compliance across all areas. Foster a culture of continuous improvement and best value, using technology to transform services, deliver savings, and enhance outcomes for residents. Represent Islington Council externally, building strong partnerships and public relations. What we're looking for We are looking for a strategic and ambitious leader with a proven track record of leading and creating strong financial resilience, coupled with a proven track record of delivering transformational change. We want you to live and breathe our purpose and our values. Leading and creating collaborative, ambitious, resourceful and empowered relationships with colleagues, Members, partners and stakeholders is a must. You need to be able to demonstrate your ability to work with and secure the confidence of Members. We want you to drive innovation and solutions within our organisations coupled with strong governance and a dedication to public service. And finally, we work together for a more equal future and therefore, you need to visibly champion this purpose and our commitment to equality, diversity, and inclusion, ensuring those colleagues in our council and our communities in Islington have the opportunity to thrive For any questions or for a confidential discussion, please contact Jaya Patel, HR Customer Transactions Manager on or email . Note to Recruitment Agencies: We kindly ask that recruitment agencies do not contact us regarding this vacancy. We are managing the recruitment process internally and will reach out directly should we require external support. Thank you for your understanding.
Feb 05, 2026
Full time
Are you prepared to make a real difference? Are you ready to help guide one of London's most vibrant and forward thinking boroughs as it serves its community? Islington is a vibrant, diverse inner London borough, home to over 225,000 residents. We are committed to working together for a more equal future - one where everyone has a chance to thrive. Our ambition for our communities is matched by our drive for innovation and excellence. We are seeking a strategic, ambitious and personable leader to join our leadership team as Corporate Director of Resources. This is a pivotal role, responsible for ensuring the financial resilience, operational excellence, and transformation of our organisation. You will play a critical part in delivering the council's vision and Corporate Plan, supporting our values on collaboration, ambitious, resourceful and empowering - across teams, with our Members, with our residents, and with our partners. There has never been a more exciting time to join Islington. As Corporate Director of Resources, you will: Provide strategic leadership for the Resources Directorate, overseeing Finance, Human Resources, Resident Services, Revenues and Benefits, Information Governance, and Digital Services. Act as lead advisor for Finance, HR, Health, Safety and Wellbeing, Digital, Customer Services, Resident Experience, Pensions, Insurance, Audit, Fraud and Risk, and serve as the Council's Section 151 Officer. Drive the development and delivery of key strategies, including the Digital Strategy, Workforce Strategy, and Medium-Term Financial Planning, ensuring long-term stability and sustainability. Champion innovation and transformation, challenging the status quo and leading service redesign to meet the evolving needs of our residents and the future resource base of the council. Ensure robust risk and assurance frameworks, with strong internal controls and compliance across all areas. Foster a culture of continuous improvement and best value, using technology to transform services, deliver savings, and enhance outcomes for residents. Represent Islington Council externally, building strong partnerships and public relations. What we're looking for We are looking for a strategic and ambitious leader with a proven track record of leading and creating strong financial resilience, coupled with a proven track record of delivering transformational change. We want you to live and breathe our purpose and our values. Leading and creating collaborative, ambitious, resourceful and empowered relationships with colleagues, Members, partners and stakeholders is a must. You need to be able to demonstrate your ability to work with and secure the confidence of Members. We want you to drive innovation and solutions within our organisations coupled with strong governance and a dedication to public service. And finally, we work together for a more equal future and therefore, you need to visibly champion this purpose and our commitment to equality, diversity, and inclusion, ensuring those colleagues in our council and our communities in Islington have the opportunity to thrive For any questions or for a confidential discussion, please contact Jaya Patel, HR Customer Transactions Manager on or email . Note to Recruitment Agencies: We kindly ask that recruitment agencies do not contact us regarding this vacancy. We are managing the recruitment process internally and will reach out directly should we require external support. Thank you for your understanding.
The Noah s Ark Charity supports the Noah s Ark Children s Hospital for Wales in providing world-class care, helping to ensure the best outcome and experience possible for children and their families. Having raised more than £30 million to build and equip the hospital, today we continue to work hand in hand with the NHS, providing funding for the most up-to-date equipment and facilities. We also fund services like the play specialist team and emotional support for families. This is an opportunity for a motivated and enthusiastic individual to join a small but determined team. Working closely with the wider charity team, this role offers a real opportunity to see the impact that your work has on the children and families we support. Scope of role This role within the Noah s Ark Charity, will support our community fundraising team. The Community Fundraising co-ordinator will provide essential administrative and operational support to the Community Fundraising team. The postholder will help ensure the smooth delivery of fundraising activities by managing supporter communications, maintaining accurate records, coordinating resources, and supporting events and campaigns. This role is ideal for someone who is highly organised, detail-oriented, and passionate about supporting community-led fundraising initiatives. KEY DUTIES AND RESPONSIBILITIES Support Community Fundraising Income generation To encourage the development of new supporter relationships through proactive communication, to achieve income and provide excellent supporter care to ensure the relationship is ongoing, beyond one-off support for the charity. To support the community fundraising team through relationships with patient families, third party fundraisers, community groups, schools and education establishments and public bodies. To assist with creating and maintain strong regional corporate partnerships within the community fundraising team, with the support of the community fundraising manager and head of fundraising and development. To deliver time specific and sector specific email/postal campaigns, encouraging organisation and participation in fundraising events. To contribute to the strategic development of community fundraising. Ambassador programme To communicate with the family ambassador programme helping to grow the network of key supporters who will represent and be the face of the charity within their local community. Support the community fundraising manager and regional fundraiser with the development of the ambassador programme including training and thanking opportunities. Supporter experience To champion consistent and excellent supporter care. To record all communications accurately on the database, ensuring information is gathered and recorded in accordance with the requirements of the data protection act, GDPR and the charity s data protection policy. To respond to supporter enquiries in a timely manner and deal with complaints, escalating as appropriate. To deliver an excellent supporter journey and contribute to the central supporter journey for community fundraising with resources, materials and information. Assist with the coordination of fundraising events and activities Cross team working To work collaboratively with fundraising colleagues across the team to deliver wider fundraising income and charity objectives. For example, gifts in wills, regular giving, event participation, volunteering and communications. Budgets Work with the community fundraising team and head of fundraising and development, to build and manage a detailed fundraising budget, including income and expenditure. Best practice Ensure all fundraising practice is in line with organisational guidelines and policies. Encourage and champion compliance and best practice within the fundraising team. Ensure own compliance with fundraising standards and requirements, keeping up to date with key policies and regulations, including the fundraising regulator, chartered institute of fundraising and the charity commission. Undertake any other duties which might be required to fulfil the general purpose of the post. For full job spec and application documents, please visit our website.
Feb 05, 2026
Full time
The Noah s Ark Charity supports the Noah s Ark Children s Hospital for Wales in providing world-class care, helping to ensure the best outcome and experience possible for children and their families. Having raised more than £30 million to build and equip the hospital, today we continue to work hand in hand with the NHS, providing funding for the most up-to-date equipment and facilities. We also fund services like the play specialist team and emotional support for families. This is an opportunity for a motivated and enthusiastic individual to join a small but determined team. Working closely with the wider charity team, this role offers a real opportunity to see the impact that your work has on the children and families we support. Scope of role This role within the Noah s Ark Charity, will support our community fundraising team. The Community Fundraising co-ordinator will provide essential administrative and operational support to the Community Fundraising team. The postholder will help ensure the smooth delivery of fundraising activities by managing supporter communications, maintaining accurate records, coordinating resources, and supporting events and campaigns. This role is ideal for someone who is highly organised, detail-oriented, and passionate about supporting community-led fundraising initiatives. KEY DUTIES AND RESPONSIBILITIES Support Community Fundraising Income generation To encourage the development of new supporter relationships through proactive communication, to achieve income and provide excellent supporter care to ensure the relationship is ongoing, beyond one-off support for the charity. To support the community fundraising team through relationships with patient families, third party fundraisers, community groups, schools and education establishments and public bodies. To assist with creating and maintain strong regional corporate partnerships within the community fundraising team, with the support of the community fundraising manager and head of fundraising and development. To deliver time specific and sector specific email/postal campaigns, encouraging organisation and participation in fundraising events. To contribute to the strategic development of community fundraising. Ambassador programme To communicate with the family ambassador programme helping to grow the network of key supporters who will represent and be the face of the charity within their local community. Support the community fundraising manager and regional fundraiser with the development of the ambassador programme including training and thanking opportunities. Supporter experience To champion consistent and excellent supporter care. To record all communications accurately on the database, ensuring information is gathered and recorded in accordance with the requirements of the data protection act, GDPR and the charity s data protection policy. To respond to supporter enquiries in a timely manner and deal with complaints, escalating as appropriate. To deliver an excellent supporter journey and contribute to the central supporter journey for community fundraising with resources, materials and information. Assist with the coordination of fundraising events and activities Cross team working To work collaboratively with fundraising colleagues across the team to deliver wider fundraising income and charity objectives. For example, gifts in wills, regular giving, event participation, volunteering and communications. Budgets Work with the community fundraising team and head of fundraising and development, to build and manage a detailed fundraising budget, including income and expenditure. Best practice Ensure all fundraising practice is in line with organisational guidelines and policies. Encourage and champion compliance and best practice within the fundraising team. Ensure own compliance with fundraising standards and requirements, keeping up to date with key policies and regulations, including the fundraising regulator, chartered institute of fundraising and the charity commission. Undertake any other duties which might be required to fulfil the general purpose of the post. For full job spec and application documents, please visit our website.
Philanthropy Manager We are seeking an exceptional Philanthropy Manager to grow impactful giving and strengthen life changing community support across Milton Keynes. Salary: £38000-£42000 per annum Location: Milton Keynes (hybrid working 3 days a week in the office ) Free Parking Hours: Full time, 37.5 hours per week Closing date: 28th February 2026 About the Role As Philanthropy Manager, you will play a pivotal role in developing and nurturing high value relationships that help drive positive change across Milton Keynes. Working as part of a collaborative and mission focused team, you will connect donors, businesses, fundholders and community partners with the causes that matter most. You will lead a portfolio of donor relationships, ensuring exceptional stewardship and delivering tailored engagement that inspires long term support. Using your strategic insight, you will develop giving opportunities aligned with community needs, informed by the Foundation s data and research. Key responsibilities include: Managing and growing a portfolio of high value donors, fundholders and corporate partners. Developing and delivering stewardship plans that demonstrate impact and inspire renewed investment. Creating compelling cases for support, proposals and reports tailored to donor motivations. Leading and supporting donor events, briefings, visits and engagement activities. Working closely with colleagues in Programmes, Finance and Communications to ensure funds are allocated effectively and transparently. Identifying new prospects and building philanthropic networks across Milton Keynes. Representing the organisation professionally at meetings, events and community forums. Upholding best practice in compliance, data management and ethical fundraising. About You You will be an ambitious and relationship driven fundraising professional with a passion for making a difference. You ll bring confidence working with senior stakeholders, excellent communication skills and the ability to translate community impact into meaningful philanthropic opportunities. You will have: Experience in major donor fundraising, high value partnerships, or relationship based income generation. Strong written and verbal communication skills, able to craft engaging proposals and impact reports. The ability to manage a diverse portfolio and prioritise effectively. A proactive, collaborative approach and a commitment to outstanding donor care. Sound judgement, professionalism and the ability to manage confidential information appropriately. A genuine commitment to fairness, inclusion and community empowerment is essential. About the Organisation This Foundation is a long established, place based funder dedicated to strengthening the local voluntary sector and supporting the most pressing needs across the city. Through strategic grant making, donor partnerships and community insight, the Foundation ensures resources are directed where they can make the biggest difference. The organisation manages a diverse range of funds, supports grassroots to large charities, and plays a vital role in shaping a fairer, more resilient Milton Keynes. Joining the team means becoming part of a collaborative, values driven organisation with a deep understanding of the people and places it serves. Other roles you may have experience of could include: Major Donor Manager, Partnerships Manager, Philanthropy Officer, Development Manager, Trusts & Foundations Manager, Relationship Manager, Fundraising Manager, Donor Engagement Manager, Grants & Impact Manager.
Feb 05, 2026
Full time
Philanthropy Manager We are seeking an exceptional Philanthropy Manager to grow impactful giving and strengthen life changing community support across Milton Keynes. Salary: £38000-£42000 per annum Location: Milton Keynes (hybrid working 3 days a week in the office ) Free Parking Hours: Full time, 37.5 hours per week Closing date: 28th February 2026 About the Role As Philanthropy Manager, you will play a pivotal role in developing and nurturing high value relationships that help drive positive change across Milton Keynes. Working as part of a collaborative and mission focused team, you will connect donors, businesses, fundholders and community partners with the causes that matter most. You will lead a portfolio of donor relationships, ensuring exceptional stewardship and delivering tailored engagement that inspires long term support. Using your strategic insight, you will develop giving opportunities aligned with community needs, informed by the Foundation s data and research. Key responsibilities include: Managing and growing a portfolio of high value donors, fundholders and corporate partners. Developing and delivering stewardship plans that demonstrate impact and inspire renewed investment. Creating compelling cases for support, proposals and reports tailored to donor motivations. Leading and supporting donor events, briefings, visits and engagement activities. Working closely with colleagues in Programmes, Finance and Communications to ensure funds are allocated effectively and transparently. Identifying new prospects and building philanthropic networks across Milton Keynes. Representing the organisation professionally at meetings, events and community forums. Upholding best practice in compliance, data management and ethical fundraising. About You You will be an ambitious and relationship driven fundraising professional with a passion for making a difference. You ll bring confidence working with senior stakeholders, excellent communication skills and the ability to translate community impact into meaningful philanthropic opportunities. You will have: Experience in major donor fundraising, high value partnerships, or relationship based income generation. Strong written and verbal communication skills, able to craft engaging proposals and impact reports. The ability to manage a diverse portfolio and prioritise effectively. A proactive, collaborative approach and a commitment to outstanding donor care. Sound judgement, professionalism and the ability to manage confidential information appropriately. A genuine commitment to fairness, inclusion and community empowerment is essential. About the Organisation This Foundation is a long established, place based funder dedicated to strengthening the local voluntary sector and supporting the most pressing needs across the city. Through strategic grant making, donor partnerships and community insight, the Foundation ensures resources are directed where they can make the biggest difference. The organisation manages a diverse range of funds, supports grassroots to large charities, and plays a vital role in shaping a fairer, more resilient Milton Keynes. Joining the team means becoming part of a collaborative, values driven organisation with a deep understanding of the people and places it serves. Other roles you may have experience of could include: Major Donor Manager, Partnerships Manager, Philanthropy Officer, Development Manager, Trusts & Foundations Manager, Relationship Manager, Fundraising Manager, Donor Engagement Manager, Grants & Impact Manager.
Harris Hill is delighted to be working in partnership with Pennies, an award-winning non-profit organisation that makes everyday giving easy through digital micro-donations at the point of sale. Pennies works with leading brands across retail, hospitality and payments, enabling customers to donate small amounts that collectively create a huge impact for charities. It s a unique model that sits right at the intersection of commercial partnerships, technology and social good. We are recruiting two Business Development Managers , making this a brilliant opportunity for individuals who enjoy a corporate, partnership-led environment and want to apply those skills within a mission-driven organisation. It s very much a best of both worlds role offering exposure to commercial growth and senior stakeholders, while staying close to the charity sector. Key responsibilities Build and manage a pipeline of new commercial partners, taking a consultative, relationship-led approach to business development Manage and grow a portfolio of existing partners, identifying opportunities to deepen relationships and increase impact Lead partnerships from initial conversations through to implementation and launch, working closely with internal teams and external stakeholders Who we re looking for Experience in business development, partnerships or account management, gained in either a commercial or non-profit setting A confident relationship-builder who enjoys working with senior stakeholders and managing multiple projects simultaneously Commercially minded, curious and motivated by purpose, with a genuine interest in using business skills to drive social impact Salary: £37,500 £42,500 per annum (dependent on experience) Closing date: 23rd February Please note: CVs will be reviewed on a rolling basis, so early applications are strongly encouraged. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Feb 05, 2026
Full time
Harris Hill is delighted to be working in partnership with Pennies, an award-winning non-profit organisation that makes everyday giving easy through digital micro-donations at the point of sale. Pennies works with leading brands across retail, hospitality and payments, enabling customers to donate small amounts that collectively create a huge impact for charities. It s a unique model that sits right at the intersection of commercial partnerships, technology and social good. We are recruiting two Business Development Managers , making this a brilliant opportunity for individuals who enjoy a corporate, partnership-led environment and want to apply those skills within a mission-driven organisation. It s very much a best of both worlds role offering exposure to commercial growth and senior stakeholders, while staying close to the charity sector. Key responsibilities Build and manage a pipeline of new commercial partners, taking a consultative, relationship-led approach to business development Manage and grow a portfolio of existing partners, identifying opportunities to deepen relationships and increase impact Lead partnerships from initial conversations through to implementation and launch, working closely with internal teams and external stakeholders Who we re looking for Experience in business development, partnerships or account management, gained in either a commercial or non-profit setting A confident relationship-builder who enjoys working with senior stakeholders and managing multiple projects simultaneously Commercially minded, curious and motivated by purpose, with a genuine interest in using business skills to drive social impact Salary: £37,500 £42,500 per annum (dependent on experience) Closing date: 23rd February Please note: CVs will be reviewed on a rolling basis, so early applications are strongly encouraged. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Development Manager Salary: Highly competitive, dependent on experience and skills (up to £40,000) + Benefits Hours: Full-time, permanent Based at Ampleforth Abbey YO62 Onsite with occasional remote working to be approved by line manager. Closing date: 23rd February 2026 Benefits Up to 8% employer-matched pension Life assurance Free lunch during working hours Free on-site parking 20% discount at the Abbey Shop Cycle to Work Scheme Christmas Closure About Ampleforth Abbey Ampleforth Abbey is home to the UK s largest Benedictine monastic community, rooted in the Rule of St Benedict. Our mission is to seek God through prayer and service, and to invite others to experience faith in action. Located in the Howardian Hills near York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room. Ampleforth Abbey Trust, a registered charity, works alongside the monastic community to support this mission. With around 60 lay staff, the Trust delivers on a five-year strategy, choosing a Future Together, to ensure a sustainable, faith-led future for the Abbey and its valley home. We are seeking an experienced Development Manager with excellent relationship management skills to help develop and sustainably grow the impact of Ampleforth Abbey. You will develop and use stewardship tools to guide supporters through their giving journey, including cultivation plans, proposals and reports, managing donor communications and nurturing our community of support. Main Responsibilities but not limited to:- Develop a Fundraising Strategy in collaboration with the Head of Marketing, Communications and Development, to include individual giving, regular giving, legacies, major gifts, partnerships, grants, trusts and foundations. Develop and manage an Individual Giving Programme, using multiple forms of donor acquisition, ensuring high quality donor care and the achievement of agreed targets. Work with the Head of Marketing, Communications and Development to develop a Legacy Programme, managing the delivery of multichannel activities aiming to recruit, develop and maintain relationships with the public and our supporters for Legacy prospecting and outcomes. Support the development of a major donor portfolio, ensuring successful engagement of high-level individual donors with a view to securing major gifts. Manage the development and implementation of our corporate fundraising programme, building on current partnerships and securing new relationships with a range of partners. Work with the team and other colleagues to build Ampleforth Abbey s profile and ensure that we have developed a strong and compelling case for support, including the measurement of impact. Develop fundraising content and materials for a wide range of audiences and fundraising initiatives, ensuring that individual giving messaging is embedded across all touchpoints. Plan and manage the delivery of major fundraising appeals and campaigns, including the management and delivery of fundraising events where appropriate. Support the implementation and management of a fundraising database, ensuring high quality of data input and reporting. Manage the fundraising budget in line with objectives and KPIs, reporting monthly to the Head of Marketing, Communications and Development. Oversee donor communications and ensure excellent donor stewardship, including regular updates and responding to individual donor enquiries in a timely manner. Develop, implement and manage patron schemes for individuals and corporates, including recruitment, stewardship and the delivery of patron events. Pro-actively discover, identify and evaluate funding opportunities that align with the Marketing, Communications and Development Strategy and AAT s long-term vision. Co-ordinate and craft persuasive and high-quality fundraising bids and applications for various funding sources, ranging from largest Trusts and Foundations to smaller grant opportunities. Manage successful and existing grants, including grant reporting and liaison with grant funders both during and after the application process. Work alongside the Head of Marketing, Communications & Development to build and nurture relationships with both prospective and existing partners and donors to drive sustainable growth and maintain high levels of engagement. Occasional joint working with colleagues at the St Lawrence Educational Trust on collaborative fundraising campaigns and initiatives. Represent AAT at relevant networking events and conferences alongside the Head of Marketing, Communications and Development, to expand networks, gather market insights, and increase the organisation s community of support. Ensure staff and volunteers have the information they need to deliver on their roles and support the overall fundraising and development strategy Ensure all fundraising opportunities and applications align with, and are sensitive to, the Abbey s mission, values and monastic identity. Ensure all fundraising activities are fully compliant, including data protection, Gift Aid, fundraising law and other relevance compliance issues. Undertake any other reasonable duties required in line with capabilities, the needs of the company, and the wider group. Experience You will have: Experienced fundraiser with 5+ years experience Experience of fundraising in a charity context Experience of managing individual giving campaigns, including regular giving and legacies Experience of developing and managing fundraising events and campaigns Skilled bid writer with a proven track record of securing successful funding through grant opportunities, Trusts and Foundations Proven experience of excellent donor stewardship and managing supporter communications at all levels Proven experience of working within the charity, and/or faith-based organisations Effective planning, organisation, and time management Member of the Chartered Institute of Fundraising (desirable) Skills and Attributes You will bring: Excellent communication and interpersonal skills, with the ability to engage and inspire people at all levels The ability to build, develop and maintain relationships with individuals, partners and major stakeholders to achieve and exceed targets Strong influencing, negotiation and communication skills Effective organisational skills and an ability to manage and meet priorities with varying deadlines Financially literate with budget-management experience and the ability to track and report on fundraising income Ability and confidence to present to internal and external audiences Ability to write engaging, compelling copy for a range of audiences Experience of using CRM databases for segmentation and reporting to achieve fundraising goals Excellent Office 365 and IT skills Strong project management skills, with a track record of delivering multiple projects simultaneously A strong understanding of fundraising compliance and relevant legislation Results-driven and goal-oriented mindset Understands and is able to communicate the values of Ampleforth Abbey Trust An empathy towards the work of the Monastic Community Personal resilience and ability to respond positively to pressure An agile, flexible and positive mindset Creativity, innovation and the ability to think outside the box Problem-solving abilities and clear thinking, with sound judgement; able to make effective decisions under pressure Ability to work independently and collaboratively as part of a team. Ability to prioritise and manage multiple projects and competing demands simultaneously. Adaptability and flexibility in a fast-paced environment Effective planning, organisation and time management Integrity and diplomacy Proactive style and work ethic High professional standards, methodical and diligent, with a high attention to detail Ampleforth Abbey Trust is committed to the highest standards of safeguarding. All appointments are subject to an enhanced DBS check and satisfactory references. Interested? If you feel that you possess the relevant skills and experience, then please send your cv INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Feb 05, 2026
Full time
Development Manager Salary: Highly competitive, dependent on experience and skills (up to £40,000) + Benefits Hours: Full-time, permanent Based at Ampleforth Abbey YO62 Onsite with occasional remote working to be approved by line manager. Closing date: 23rd February 2026 Benefits Up to 8% employer-matched pension Life assurance Free lunch during working hours Free on-site parking 20% discount at the Abbey Shop Cycle to Work Scheme Christmas Closure About Ampleforth Abbey Ampleforth Abbey is home to the UK s largest Benedictine monastic community, rooted in the Rule of St Benedict. Our mission is to seek God through prayer and service, and to invite others to experience faith in action. Located in the Howardian Hills near York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room. Ampleforth Abbey Trust, a registered charity, works alongside the monastic community to support this mission. With around 60 lay staff, the Trust delivers on a five-year strategy, choosing a Future Together, to ensure a sustainable, faith-led future for the Abbey and its valley home. We are seeking an experienced Development Manager with excellent relationship management skills to help develop and sustainably grow the impact of Ampleforth Abbey. You will develop and use stewardship tools to guide supporters through their giving journey, including cultivation plans, proposals and reports, managing donor communications and nurturing our community of support. Main Responsibilities but not limited to:- Develop a Fundraising Strategy in collaboration with the Head of Marketing, Communications and Development, to include individual giving, regular giving, legacies, major gifts, partnerships, grants, trusts and foundations. Develop and manage an Individual Giving Programme, using multiple forms of donor acquisition, ensuring high quality donor care and the achievement of agreed targets. Work with the Head of Marketing, Communications and Development to develop a Legacy Programme, managing the delivery of multichannel activities aiming to recruit, develop and maintain relationships with the public and our supporters for Legacy prospecting and outcomes. Support the development of a major donor portfolio, ensuring successful engagement of high-level individual donors with a view to securing major gifts. Manage the development and implementation of our corporate fundraising programme, building on current partnerships and securing new relationships with a range of partners. Work with the team and other colleagues to build Ampleforth Abbey s profile and ensure that we have developed a strong and compelling case for support, including the measurement of impact. Develop fundraising content and materials for a wide range of audiences and fundraising initiatives, ensuring that individual giving messaging is embedded across all touchpoints. Plan and manage the delivery of major fundraising appeals and campaigns, including the management and delivery of fundraising events where appropriate. Support the implementation and management of a fundraising database, ensuring high quality of data input and reporting. Manage the fundraising budget in line with objectives and KPIs, reporting monthly to the Head of Marketing, Communications and Development. Oversee donor communications and ensure excellent donor stewardship, including regular updates and responding to individual donor enquiries in a timely manner. Develop, implement and manage patron schemes for individuals and corporates, including recruitment, stewardship and the delivery of patron events. Pro-actively discover, identify and evaluate funding opportunities that align with the Marketing, Communications and Development Strategy and AAT s long-term vision. Co-ordinate and craft persuasive and high-quality fundraising bids and applications for various funding sources, ranging from largest Trusts and Foundations to smaller grant opportunities. Manage successful and existing grants, including grant reporting and liaison with grant funders both during and after the application process. Work alongside the Head of Marketing, Communications & Development to build and nurture relationships with both prospective and existing partners and donors to drive sustainable growth and maintain high levels of engagement. Occasional joint working with colleagues at the St Lawrence Educational Trust on collaborative fundraising campaigns and initiatives. Represent AAT at relevant networking events and conferences alongside the Head of Marketing, Communications and Development, to expand networks, gather market insights, and increase the organisation s community of support. Ensure staff and volunteers have the information they need to deliver on their roles and support the overall fundraising and development strategy Ensure all fundraising opportunities and applications align with, and are sensitive to, the Abbey s mission, values and monastic identity. Ensure all fundraising activities are fully compliant, including data protection, Gift Aid, fundraising law and other relevance compliance issues. Undertake any other reasonable duties required in line with capabilities, the needs of the company, and the wider group. Experience You will have: Experienced fundraiser with 5+ years experience Experience of fundraising in a charity context Experience of managing individual giving campaigns, including regular giving and legacies Experience of developing and managing fundraising events and campaigns Skilled bid writer with a proven track record of securing successful funding through grant opportunities, Trusts and Foundations Proven experience of excellent donor stewardship and managing supporter communications at all levels Proven experience of working within the charity, and/or faith-based organisations Effective planning, organisation, and time management Member of the Chartered Institute of Fundraising (desirable) Skills and Attributes You will bring: Excellent communication and interpersonal skills, with the ability to engage and inspire people at all levels The ability to build, develop and maintain relationships with individuals, partners and major stakeholders to achieve and exceed targets Strong influencing, negotiation and communication skills Effective organisational skills and an ability to manage and meet priorities with varying deadlines Financially literate with budget-management experience and the ability to track and report on fundraising income Ability and confidence to present to internal and external audiences Ability to write engaging, compelling copy for a range of audiences Experience of using CRM databases for segmentation and reporting to achieve fundraising goals Excellent Office 365 and IT skills Strong project management skills, with a track record of delivering multiple projects simultaneously A strong understanding of fundraising compliance and relevant legislation Results-driven and goal-oriented mindset Understands and is able to communicate the values of Ampleforth Abbey Trust An empathy towards the work of the Monastic Community Personal resilience and ability to respond positively to pressure An agile, flexible and positive mindset Creativity, innovation and the ability to think outside the box Problem-solving abilities and clear thinking, with sound judgement; able to make effective decisions under pressure Ability to work independently and collaboratively as part of a team. Ability to prioritise and manage multiple projects and competing demands simultaneously. Adaptability and flexibility in a fast-paced environment Effective planning, organisation and time management Integrity and diplomacy Proactive style and work ethic High professional standards, methodical and diligent, with a high attention to detail Ampleforth Abbey Trust is committed to the highest standards of safeguarding. All appointments are subject to an enhanced DBS check and satisfactory references. Interested? If you feel that you possess the relevant skills and experience, then please send your cv INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Development Manager Salary: Highly competitive, dependent on experience and skills (up to £40,000) + Benefits Hours: Full-time, permanent Based at Ampleforth Abbey YO62 Onsite with occasional remote working to be approved by line manager. Closing date: 23rd February 2026 Benefits Up to 8% employer-matched pension Life assurance Free lunch during working hours Free on-site parking 20% discount at the Abbey Shop Cycle to Work Scheme Christmas Closure About Ampleforth Abbey Ampleforth Abbey is home to the UK's largest Benedictine monastic community, rooted in the Rule of St Benedict. Our mission is to seek God through prayer and service, and to invite others to experience faith in action. Located in the Howardian Hills near York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room. Ampleforth Abbey Trust, a registered charity, works alongside the monastic community to support this mission. With around 60 lay staff, the Trust delivers on a five-year strategy, choosing a Future Together, to ensure a sustainable, faith-led future for the Abbey and its valley home. We are seeking an experienced Development Manager with excellent relationship management skills to help develop and sustainably grow the impact of Ampleforth Abbey. You will develop and use stewardship tools to guide supporters through their giving journey, including cultivation plans, proposals and reports, managing donor communications and nurturing our community of support. Main Responsibilities but not limited to:- • Develop and deliver the fundraising strategy across individual giving, legacies, major donors, corporate partnerships, trusts and grants. • Manage individual and legacy giving programmes, ensuring strong donor care and target achievement. • Build and grow relationships with major donors, corporate partners and supporters. • Lead fundraising campaigns, events, appeals and content creation to strengthen engagement and support. • Identify and secure funding opportunities, including writing bids and managing grants and reporting. • Maintain fundraising systems, data quality, budgets and KPI reporting. • Oversee donor communications, stewardship and patron schemes. • Represent the organisation at events and networking opportunities to build awareness and partnerships. • Ensure fundraising activities align with organisational values, compliance and regulatory requirements. • Support colleagues and volunteers and undertake any additional duties as required. Experience • Experienced fundraiser with 5+ years in a charity or faith-based environment • Strong background in individual giving, legacies, events, campaigns, and grant funding • Proven success in donor stewardship, supporter communications and securing funding Skills and Attributes • Excellent communication and relationship-building skills with stakeholders at all levels • Strong organisational, project and budget management ability • Confident bid writer, presenter and content creator • Experienced in CRM systems, Office 365 and fundraising compliance • Results-driven, creative and able to manage multiple priorities • Professional, resilient, adaptable and able to work both independently and within a team All appointments are subject to enhanced DBS checks and satisfactory references.
Feb 05, 2026
Full time
Development Manager Salary: Highly competitive, dependent on experience and skills (up to £40,000) + Benefits Hours: Full-time, permanent Based at Ampleforth Abbey YO62 Onsite with occasional remote working to be approved by line manager. Closing date: 23rd February 2026 Benefits Up to 8% employer-matched pension Life assurance Free lunch during working hours Free on-site parking 20% discount at the Abbey Shop Cycle to Work Scheme Christmas Closure About Ampleforth Abbey Ampleforth Abbey is home to the UK's largest Benedictine monastic community, rooted in the Rule of St Benedict. Our mission is to seek God through prayer and service, and to invite others to experience faith in action. Located in the Howardian Hills near York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room. Ampleforth Abbey Trust, a registered charity, works alongside the monastic community to support this mission. With around 60 lay staff, the Trust delivers on a five-year strategy, choosing a Future Together, to ensure a sustainable, faith-led future for the Abbey and its valley home. We are seeking an experienced Development Manager with excellent relationship management skills to help develop and sustainably grow the impact of Ampleforth Abbey. You will develop and use stewardship tools to guide supporters through their giving journey, including cultivation plans, proposals and reports, managing donor communications and nurturing our community of support. Main Responsibilities but not limited to:- • Develop and deliver the fundraising strategy across individual giving, legacies, major donors, corporate partnerships, trusts and grants. • Manage individual and legacy giving programmes, ensuring strong donor care and target achievement. • Build and grow relationships with major donors, corporate partners and supporters. • Lead fundraising campaigns, events, appeals and content creation to strengthen engagement and support. • Identify and secure funding opportunities, including writing bids and managing grants and reporting. • Maintain fundraising systems, data quality, budgets and KPI reporting. • Oversee donor communications, stewardship and patron schemes. • Represent the organisation at events and networking opportunities to build awareness and partnerships. • Ensure fundraising activities align with organisational values, compliance and regulatory requirements. • Support colleagues and volunteers and undertake any additional duties as required. Experience • Experienced fundraiser with 5+ years in a charity or faith-based environment • Strong background in individual giving, legacies, events, campaigns, and grant funding • Proven success in donor stewardship, supporter communications and securing funding Skills and Attributes • Excellent communication and relationship-building skills with stakeholders at all levels • Strong organisational, project and budget management ability • Confident bid writer, presenter and content creator • Experienced in CRM systems, Office 365 and fundraising compliance • Results-driven, creative and able to manage multiple priorities • Professional, resilient, adaptable and able to work both independently and within a team All appointments are subject to enhanced DBS checks and satisfactory references.
About TechSee TechSee is a rapidly growing SaaS startup specializing in Multi-Sensory AI solutions for customer service and experience. TechSee has disrupted customer and field service industries by being the first to introduce remote visual support to the mass market, holding 8 patents in AI and augmented reality. Our innovative platform combines visual AI, LLMs, and AR to deliver tailored AI Assistants, creating interactive experiences that help companies provide top-tier support at a fraction of the cost. TechSee's multi-sensory generative AI can see, hear, and guide users with visual instructions delivered through a smartphone or PC. We serve hundreds of customers, including Vodafone, Orange, Hitachi, and numerous Fortune 500 companies. Our AI, trained on massive datasets of customer interactions, recognizes patterns and identifies the best solutions to resolve issues efficiently. Backed by leading venture capital firms such as Salesforce Ventures, Telus, Scale Ventures, and OurCrowd, TechSee is rapidly expanding globally. The Opportunity The Customer Success Manager at TechSee will manage strategic customer relationships, overseeing contracts, SLAs, adoption, and advocacy. The role involves driving high customer adoption and satisfaction, resolving technical challenges, analyzing customer usage data, and suggesting product improvements. The CSM will lead SaaS solution deployments, provide technical guidance, and propose integration design options. Building strong relationships with customers at all levels, the CSM will share industry knowledge and best practices to ensure customers achieve their business goals. Partnering with Sales and Product teams for smooth implementation, they will also collaborate with Product leadership to optimize offerings. Key Responsibilities Customer Success & Relationship Management Manage all aspects of customer relationships, including implementations, adoption, integrations, SLAs, education, and advocacy. Serve as the focal point for key accounts, driving deployment plans to ensure positive business outcomes. Address customer challenges, resolve technical issues, and provide semi-dedicated technical guidance. Act as a trusted advisor, sharing industry knowledge, best practices, and insights to maximize customer value. Collaborate with the Account Manager to secure renewals and explore expansion opportunities. Implementation & Training Lead the deployment of TechSee's SaaS solutions, ensuring seamless onboarding and adoption. Conduct training sessions to empower customers with effective product utilization. Establish internal and client-facing communication plans to drive progress and update stakeholders. Technical Expertise & Optimization Analyze customer usage data, bug fixes, and product updates to identify optimization opportunities. Suggest upgrades, additional features, and best practices to enhance customer experience. Provide technical guidance on product adoption, integrations, and troubleshooting. Collaborate with Product leadership to enhance TechSee's offerings based on real-world usage. Communication & Collaboration Build strong relationships with customers at all levels, fostering long-term partnerships. Partner with Sales and Product teams to ensure smooth solution implementations. Establish a regular meeting cadence with stakeholders to maintain alignment and drive success. Qualifications 4+ years of related experience in an enterprise SaaS company, preferably in the digital CX domain. Experience managing enterprise customer relationships, including telco, home security, and consumer electronics. Ensuring high satisfaction and retention. Bachelor's degree in computer science, social sciences, or equivalent experience. Experience in managing one's own time and balancing multiple customers simultaneously, while being flexible, agile, and resilient in a dynamic, fast-paced environment, Western Europe is preferred. Works effectively with sales executives, providing subject matter expertise to support opportunities. Ability to interact with technical resources and understand concepts such as Security, LDAP/Authentication, APIs & integrations, and Databases - advantage Excellent oral and written communication skills in English, including the ability to draft and present project plans, QBRs/business updates, SOWs, and related documents. Strong communication skills across all levels of the corporate structure. Strong team player with an adaptable, analytical mindset and attention to detail. Curious, self-motivated, and resourceful, with a proactive approach to problem-solving and continuous improvement. Native or fluent English is required. Knowledge of additional languages, particularly Spanish or French, is highly desirable. Why Work With Us? Join an industry leader in Visual AI and Digital CX. TechSee offers a dynamic, high-growth environment where innovation meets a people-first philosophy. A Place to Grow: Thrive in a setting that prioritizes internal promotion and continuous learning. Community Matters: We emphasize recognition, inclusivity, and making a tangible impact on the digital customer experience. Inclusive Innovation: Join a diverse global community where unique perspectives drive our creativity. Comprehensive Support Comprehensive Support: We provide competitive compensation and healthcare to ensure our team is well-supported. collaborative startup environment, we'd love to hear from you.
Feb 05, 2026
Full time
About TechSee TechSee is a rapidly growing SaaS startup specializing in Multi-Sensory AI solutions for customer service and experience. TechSee has disrupted customer and field service industries by being the first to introduce remote visual support to the mass market, holding 8 patents in AI and augmented reality. Our innovative platform combines visual AI, LLMs, and AR to deliver tailored AI Assistants, creating interactive experiences that help companies provide top-tier support at a fraction of the cost. TechSee's multi-sensory generative AI can see, hear, and guide users with visual instructions delivered through a smartphone or PC. We serve hundreds of customers, including Vodafone, Orange, Hitachi, and numerous Fortune 500 companies. Our AI, trained on massive datasets of customer interactions, recognizes patterns and identifies the best solutions to resolve issues efficiently. Backed by leading venture capital firms such as Salesforce Ventures, Telus, Scale Ventures, and OurCrowd, TechSee is rapidly expanding globally. The Opportunity The Customer Success Manager at TechSee will manage strategic customer relationships, overseeing contracts, SLAs, adoption, and advocacy. The role involves driving high customer adoption and satisfaction, resolving technical challenges, analyzing customer usage data, and suggesting product improvements. The CSM will lead SaaS solution deployments, provide technical guidance, and propose integration design options. Building strong relationships with customers at all levels, the CSM will share industry knowledge and best practices to ensure customers achieve their business goals. Partnering with Sales and Product teams for smooth implementation, they will also collaborate with Product leadership to optimize offerings. Key Responsibilities Customer Success & Relationship Management Manage all aspects of customer relationships, including implementations, adoption, integrations, SLAs, education, and advocacy. Serve as the focal point for key accounts, driving deployment plans to ensure positive business outcomes. Address customer challenges, resolve technical issues, and provide semi-dedicated technical guidance. Act as a trusted advisor, sharing industry knowledge, best practices, and insights to maximize customer value. Collaborate with the Account Manager to secure renewals and explore expansion opportunities. Implementation & Training Lead the deployment of TechSee's SaaS solutions, ensuring seamless onboarding and adoption. Conduct training sessions to empower customers with effective product utilization. Establish internal and client-facing communication plans to drive progress and update stakeholders. Technical Expertise & Optimization Analyze customer usage data, bug fixes, and product updates to identify optimization opportunities. Suggest upgrades, additional features, and best practices to enhance customer experience. Provide technical guidance on product adoption, integrations, and troubleshooting. Collaborate with Product leadership to enhance TechSee's offerings based on real-world usage. Communication & Collaboration Build strong relationships with customers at all levels, fostering long-term partnerships. Partner with Sales and Product teams to ensure smooth solution implementations. Establish a regular meeting cadence with stakeholders to maintain alignment and drive success. Qualifications 4+ years of related experience in an enterprise SaaS company, preferably in the digital CX domain. Experience managing enterprise customer relationships, including telco, home security, and consumer electronics. Ensuring high satisfaction and retention. Bachelor's degree in computer science, social sciences, or equivalent experience. Experience in managing one's own time and balancing multiple customers simultaneously, while being flexible, agile, and resilient in a dynamic, fast-paced environment, Western Europe is preferred. Works effectively with sales executives, providing subject matter expertise to support opportunities. Ability to interact with technical resources and understand concepts such as Security, LDAP/Authentication, APIs & integrations, and Databases - advantage Excellent oral and written communication skills in English, including the ability to draft and present project plans, QBRs/business updates, SOWs, and related documents. Strong communication skills across all levels of the corporate structure. Strong team player with an adaptable, analytical mindset and attention to detail. Curious, self-motivated, and resourceful, with a proactive approach to problem-solving and continuous improvement. Native or fluent English is required. Knowledge of additional languages, particularly Spanish or French, is highly desirable. Why Work With Us? Join an industry leader in Visual AI and Digital CX. TechSee offers a dynamic, high-growth environment where innovation meets a people-first philosophy. A Place to Grow: Thrive in a setting that prioritizes internal promotion and continuous learning. Community Matters: We emphasize recognition, inclusivity, and making a tangible impact on the digital customer experience. Inclusive Innovation: Join a diverse global community where unique perspectives drive our creativity. Comprehensive Support Comprehensive Support: We provide competitive compensation and healthcare to ensure our team is well-supported. collaborative startup environment, we'd love to hear from you.
At Beam, you get to do work that matters for the world. We're solving the world's toughest social problems with an incredible team, tech and AI. And we're growing fast It's not easy. Nothing worth doing ever is. Join a company at the forefront of social impact, driving first-of-its-kind positive change. You'll be part of a high-performance culture where you'll make a huge impact, rapidly progress your career, and truly enjoy your work. From top-tier coaching and personal development budgets to competitive salaries, we take care of everyone who works at Beam. We've already seen incredible growth from our Magic Notes product, helping case workers save over 8 hours of admin per week. From social workers and NHS clinicians to mental health practitioners and safeguarding specialists, over 50,000 frontline workers across the UK are now using Magic Notes regularly to deliver faster, more human-centred support. We're also launching globally, helping practitioners across the USA, EU, and Australia make a difference. About the role Beam's mission is to give everyone access to human-centred welfare services. Great technology is the key to providing this at scale, and we're building a suite of AI products to revolutionise frontline work. Our first product, Magic Notes, is an AI-powered tool helping social workers save more than 50% of their time whilst delivering high-quality care to vulnerable residents who need it most. There's lots of excitement across Government around using advanced technology to tangibly improve the lives of residents and with Magic Notes we can pioneer the use of AI in frontline services. Your role is to ensure pilots deliver impact for customers, before negotiating and agreeing expanded contracts. From there, you will manage and grow a portfolio of accounts, ensuring frontline teams get increasing value from Beam's software products as we scale. This is a broad and hands on role. You'll spend a lot of your time with users - especially social workers - helping them understand and use the product. Alongside this, you'll build a network of champions at every level to inform and grow the partnership. When you're not out and about, you'll be digging into data and qualitative feedback to problem solve for your customers and acting as a customer advocate to inform product improvement. When a pilot is completed, you'll provide a comprehensive evaluation and lead the negotiation for an extended contract. This is a new function and you'll be brimming with ideas about what great customer success looks like for our users, and excited to play a part in transforming how care is delivered across the UK. You'll be Building strong relationships - from front line teams to senior leadership across Local Councils, Central Government departments, charities and private sector social care providers Driving adoption - through both organised training and proactive engagement with front line teams and managers Demonstrating the impact of our work - through clear, concise updates and reports, you'll be showcasing how impactful our partnerships can be Identifying and securing expansions - spotting opportunities, developing proposals and leading contract negotiation Acting as the voice of the customer - sharing feedback which drives our product roadmap Helping build the customer success team - we're a new team, and you'll be at the forefront of designing how customer success at Beam works You are A natural relationship builder - quickly building rapport and establishing trust to develop meaningful relationships with both senior stakeholders and front line teams A strong multi tasker - you're incredibly organised, comfortable with multi tasking and can switch between different activities with ease Results driven - you thrive working towards ambitious individual KPIs A confident negotiator - you have a strong track record managing upsells, with the skills to efficiently and effectively close expansion deals for a new product Adaptive and resilient - you thrive in a dynamic environment and are optimistic about overcoming obstacles while maintaining motivation You'll need Demonstrable experience of driving growth through excellent partner or account management in a startup, leading corporate or in the public sector. Ideally, you'll have experience in customer success for a software product A strong sense of diplomacy - you know how to appropriately build relationships with stakeholders across Government and social care organisations A creative, growth mindset - when there's a bottleneck, you bring solutions and novel ideas for experimentation that deliver value for customers Incredible discovery techniques - strong listening and questioning skills to uncover critical information, identify decision makers, and understand client problems where Beam can help About Beam Our team of 200+ embraces a hybrid working approach, enjoying 2-3 days of vibrant collaboration in our beautiful Shoreditch co working space, fully equipped with rooftop views, an onsite barista and kitted out gym. We've picked up an armful of awards for our work, including one from our former Queen. We've also been named by WIRED as one of London's 10 hottest startups and by LinkedIn as a Top 15 UK Startup. Meanwhile, we've been covered in the media literally thousands of times, including the likes of The FT, BBC, TechCrunch, Forbes and The Guardian. We're also proud to be backed by some of the world's leading tech investors and entrepreneurs, including the founders of Calm, Shazam and Dropbox. Perks Generous EMI-qualifying share options Access to therapy, coaching, classes & content - powered by Oliva Your own financial well being coach, through Bippit Generous Holiday - 25 days with 3 additional days over the Christmas period + bank holidays Work remotely up to 6 weeks a year Eligible for a 6-week sabbatical after 3 years in service Nursery scheme through Gogeta Healthcare cover through Benenden Health Enhanced parental leave: Primary Caregiver leave 18 weeks and Secondary Caregiver leave 4 weeks £200 WellBeam budget for activities enhancing wellbeing and professional development Annual membership to Shoreditch Exchange gym (London office only) Pension scheme where we contribute 3% of your salary and you contribute 5%. Free subscription to the Calm meditation app Discounted bike and accessories with Cyclescheme, and tech products with Techscheme Start your journey to a more impactful career today. We're excited to hear from you. Reasonable adjustments: Beam is committed to fostering an inclusive, diverse, and supportive work environment for all employees. This policy extends to our hiring practices. We recognise that some candidates may need additional support during their hiring process to give them the best chance of being a success. To ensure that all candidates have an equitable opportunity during their process, we are committed to providing reasonable adjustments where required. If you require a reasonable adjustment to be made during your process, please let your Talent Partner know. We encourage you to share this information, but there is no obligation to do so. Please be reassured that any reasonable adjustment requests will not be taken into account when making a decision about your candidacy.
Feb 05, 2026
Full time
At Beam, you get to do work that matters for the world. We're solving the world's toughest social problems with an incredible team, tech and AI. And we're growing fast It's not easy. Nothing worth doing ever is. Join a company at the forefront of social impact, driving first-of-its-kind positive change. You'll be part of a high-performance culture where you'll make a huge impact, rapidly progress your career, and truly enjoy your work. From top-tier coaching and personal development budgets to competitive salaries, we take care of everyone who works at Beam. We've already seen incredible growth from our Magic Notes product, helping case workers save over 8 hours of admin per week. From social workers and NHS clinicians to mental health practitioners and safeguarding specialists, over 50,000 frontline workers across the UK are now using Magic Notes regularly to deliver faster, more human-centred support. We're also launching globally, helping practitioners across the USA, EU, and Australia make a difference. About the role Beam's mission is to give everyone access to human-centred welfare services. Great technology is the key to providing this at scale, and we're building a suite of AI products to revolutionise frontline work. Our first product, Magic Notes, is an AI-powered tool helping social workers save more than 50% of their time whilst delivering high-quality care to vulnerable residents who need it most. There's lots of excitement across Government around using advanced technology to tangibly improve the lives of residents and with Magic Notes we can pioneer the use of AI in frontline services. Your role is to ensure pilots deliver impact for customers, before negotiating and agreeing expanded contracts. From there, you will manage and grow a portfolio of accounts, ensuring frontline teams get increasing value from Beam's software products as we scale. This is a broad and hands on role. You'll spend a lot of your time with users - especially social workers - helping them understand and use the product. Alongside this, you'll build a network of champions at every level to inform and grow the partnership. When you're not out and about, you'll be digging into data and qualitative feedback to problem solve for your customers and acting as a customer advocate to inform product improvement. When a pilot is completed, you'll provide a comprehensive evaluation and lead the negotiation for an extended contract. This is a new function and you'll be brimming with ideas about what great customer success looks like for our users, and excited to play a part in transforming how care is delivered across the UK. You'll be Building strong relationships - from front line teams to senior leadership across Local Councils, Central Government departments, charities and private sector social care providers Driving adoption - through both organised training and proactive engagement with front line teams and managers Demonstrating the impact of our work - through clear, concise updates and reports, you'll be showcasing how impactful our partnerships can be Identifying and securing expansions - spotting opportunities, developing proposals and leading contract negotiation Acting as the voice of the customer - sharing feedback which drives our product roadmap Helping build the customer success team - we're a new team, and you'll be at the forefront of designing how customer success at Beam works You are A natural relationship builder - quickly building rapport and establishing trust to develop meaningful relationships with both senior stakeholders and front line teams A strong multi tasker - you're incredibly organised, comfortable with multi tasking and can switch between different activities with ease Results driven - you thrive working towards ambitious individual KPIs A confident negotiator - you have a strong track record managing upsells, with the skills to efficiently and effectively close expansion deals for a new product Adaptive and resilient - you thrive in a dynamic environment and are optimistic about overcoming obstacles while maintaining motivation You'll need Demonstrable experience of driving growth through excellent partner or account management in a startup, leading corporate or in the public sector. Ideally, you'll have experience in customer success for a software product A strong sense of diplomacy - you know how to appropriately build relationships with stakeholders across Government and social care organisations A creative, growth mindset - when there's a bottleneck, you bring solutions and novel ideas for experimentation that deliver value for customers Incredible discovery techniques - strong listening and questioning skills to uncover critical information, identify decision makers, and understand client problems where Beam can help About Beam Our team of 200+ embraces a hybrid working approach, enjoying 2-3 days of vibrant collaboration in our beautiful Shoreditch co working space, fully equipped with rooftop views, an onsite barista and kitted out gym. We've picked up an armful of awards for our work, including one from our former Queen. We've also been named by WIRED as one of London's 10 hottest startups and by LinkedIn as a Top 15 UK Startup. Meanwhile, we've been covered in the media literally thousands of times, including the likes of The FT, BBC, TechCrunch, Forbes and The Guardian. We're also proud to be backed by some of the world's leading tech investors and entrepreneurs, including the founders of Calm, Shazam and Dropbox. Perks Generous EMI-qualifying share options Access to therapy, coaching, classes & content - powered by Oliva Your own financial well being coach, through Bippit Generous Holiday - 25 days with 3 additional days over the Christmas period + bank holidays Work remotely up to 6 weeks a year Eligible for a 6-week sabbatical after 3 years in service Nursery scheme through Gogeta Healthcare cover through Benenden Health Enhanced parental leave: Primary Caregiver leave 18 weeks and Secondary Caregiver leave 4 weeks £200 WellBeam budget for activities enhancing wellbeing and professional development Annual membership to Shoreditch Exchange gym (London office only) Pension scheme where we contribute 3% of your salary and you contribute 5%. Free subscription to the Calm meditation app Discounted bike and accessories with Cyclescheme, and tech products with Techscheme Start your journey to a more impactful career today. We're excited to hear from you. Reasonable adjustments: Beam is committed to fostering an inclusive, diverse, and supportive work environment for all employees. This policy extends to our hiring practices. We recognise that some candidates may need additional support during their hiring process to give them the best chance of being a success. To ensure that all candidates have an equitable opportunity during their process, we are committed to providing reasonable adjustments where required. If you require a reasonable adjustment to be made during your process, please let your Talent Partner know. We encourage you to share this information, but there is no obligation to do so. Please be reassured that any reasonable adjustment requests will not be taken into account when making a decision about your candidacy.
Store Manager Reporting To: Retail Area Manager Location: Portobello Contract Type: Permanent Hours per week: 40 About this Role Bird & Blend Tea Co. is an eco conscious, people focused, award winning & B Corp certified Tea Mixology company on a mission to spread happiness & reimagine tea! We are looking for a Store Manager to engage with customers, guide them to the right products, and inspire a high performing team to create memorable and inclusive customer experiences, driving the store's overall success. This full time role (40 hrs per week) includes weekends and some evenings, operating on an on site working pattern. Responsibilities Customer Experience: Ensure every visitor has an exceptional Bird & Blend Tea experience and foster a customer focused culture with memorable interactions. Customer Focus: Become an expert on Bird & Blend products and values and handle escalated customer queries promptly. Sales: Drive your team to meet sales targets and KPIs and implement sales strategies with the Assistant Manager to boost not only sales but the customer experience. Motivate and Inspire: Lead, motivate and support your team to achieve individual and collective goals. Coaching: Provide feedback and coaching to enhance individual and store performance. Recruiting and Training: Recruit, induct, train, and develop a high performing team that fosters a positive store environment. Daily Operations: Oversee daily store operations, including opening and closing procedures. Staff Rotas: Organise and oversee team schedules to ensure there is enough cover on the shop floor at all times. Merchandising Standards: Maintain high visual merchandising standards, ensuring the store always looks exciting, inviting, and accessible. Sustainability: Use your passion for the environment to support B&B in reaching impact goals set out in the sustainability and impact strategy and lead your team to do the same. (We're a B Corp!) Stock Management: Manage stock efficiently to optimise stock levels, minimise discrepancies, and ensure products are readily available. Stock Takes: Arrange, plan and execute stock takes. Events: Lead and host store and local events, including evening events, to make them enjoyable and memorable for our customers. Sampling: Motivating and leading the team to get out there to spread the word about our delicious teas, whether greeting customers with a sample, outside of the store, or at external events. Build Connections: Foster relationships within the local community to increase footfall and successful store events and activities. About you People Management Experience: At least 2 years of previous experience in a management role or similar within a customer service environment. Brand Ambassador: Proudly represent our brand and culture, embodying our values and inspiring your team to do the same. Sales Skills: Proven track record of effective selling skills and the ability to drive commercial outcomes. Team Leadership: Exceptional at leading, motivating and supporting a team, fostering an inclusive and positive work environment. Communication and Problem Solving: Excellent communication, problem solving, and visual merchandising skills. Product Enthusiasm: A genuine passion for our product and the confidence to share your enthusiasm with customers and the team. Customer Service Skills: Excellent customer service skills with the ability to build rapport and connect with customers confidently. Employment Relations: Experience in managing employee relations cases effectively. Professionalism: Foster a professional, fair, and kind relationship with customers and your team. Empathy: Demonstrated ability to use empathy to manage interpersonal relationships effectively. Open Mindset: A curious and open minded approach, with the ability to understand others, listen without judgement, and embrace diverse perspectives. Flexible Availability: Flexibility in availability is essential. Shifts may vary weekly, requiring adaptability to cover different days and times. A commitment to excellence: Going above and beyond to ensure customer satisfaction is second nature to you. Approaching people: Confident and comfortable to approach people with a sample inside and outside of the store. Perks Of course there are, for all the hard work you will get: We are proud to be a Sunday Times Best Places To Work 2024 employer. Friendly and supportive team culture: Enjoy working alongside a team of like minded individuals who value collaboration, camaraderie, and fun in the workplace. Membership of company pension scheme (if applicable): Secure your financial future with enrollment in a company sponsored pension scheme, ensuring peace of mind and financial stability in retirement. Holiday accrual that grows with loyalty: Enjoy 25 days holiday (plus bank holidays) as a token of appreciation for your dedication and loyalty to the organisation, providing you with ample opportunities for rest and relaxation. This entitlement increases with service. Your birthday off! Life Insurance & Income Protection: providing financial security and peace of mind for you and your families. Health Cash Plan: after one year service we will enrol you into our Health Cash Plan which will allow you to claim back money for dental, optical, prescription charges etc. Specific information on this scheme will be shared with you all. Life Happens Leave: Sometimes life can throw unexpected challenges our way, we offer paid leave specifically dedicated to these situations to provide employees with the time and space needed. Complimentary drinks and snacks: Stay refreshed and energised throughout the day with a variety of free drinks and snacks provided in the office. Monthly tea allowance and generous staff discount: Indulge in your favourite teas while benefiting from a discount on company products, fostering a culture of enjoyment and appreciation. Employee Assistance Programme: Access confidential and professional mental health support services to prioritise your well being and address any personal or work related challenges. Bike to Work and Electric Vehicle Schemes: Take advantage of a sustainable transportation option, contribute to environmental conservation, and benefit from tax efficient savings. Paid volunteer days: Make a positive impact in our community by participating in volunteer activities during dedicated paid volunteer days, fostering a culture of corporate social responsibility and giving back. Dog friendly office: Bring your furry friend to work and enjoy a pet friendly environment that promotes work life balance and companionship. We also have enhanced family friendly policies, offer flexible working and are always open to discussing your individual circumstances! We are committed to equality of opportunity for all. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require any reasonable adjustments to support you throughout the application or interview process please let us know.
Feb 05, 2026
Full time
Store Manager Reporting To: Retail Area Manager Location: Portobello Contract Type: Permanent Hours per week: 40 About this Role Bird & Blend Tea Co. is an eco conscious, people focused, award winning & B Corp certified Tea Mixology company on a mission to spread happiness & reimagine tea! We are looking for a Store Manager to engage with customers, guide them to the right products, and inspire a high performing team to create memorable and inclusive customer experiences, driving the store's overall success. This full time role (40 hrs per week) includes weekends and some evenings, operating on an on site working pattern. Responsibilities Customer Experience: Ensure every visitor has an exceptional Bird & Blend Tea experience and foster a customer focused culture with memorable interactions. Customer Focus: Become an expert on Bird & Blend products and values and handle escalated customer queries promptly. Sales: Drive your team to meet sales targets and KPIs and implement sales strategies with the Assistant Manager to boost not only sales but the customer experience. Motivate and Inspire: Lead, motivate and support your team to achieve individual and collective goals. Coaching: Provide feedback and coaching to enhance individual and store performance. Recruiting and Training: Recruit, induct, train, and develop a high performing team that fosters a positive store environment. Daily Operations: Oversee daily store operations, including opening and closing procedures. Staff Rotas: Organise and oversee team schedules to ensure there is enough cover on the shop floor at all times. Merchandising Standards: Maintain high visual merchandising standards, ensuring the store always looks exciting, inviting, and accessible. Sustainability: Use your passion for the environment to support B&B in reaching impact goals set out in the sustainability and impact strategy and lead your team to do the same. (We're a B Corp!) Stock Management: Manage stock efficiently to optimise stock levels, minimise discrepancies, and ensure products are readily available. Stock Takes: Arrange, plan and execute stock takes. Events: Lead and host store and local events, including evening events, to make them enjoyable and memorable for our customers. Sampling: Motivating and leading the team to get out there to spread the word about our delicious teas, whether greeting customers with a sample, outside of the store, or at external events. Build Connections: Foster relationships within the local community to increase footfall and successful store events and activities. About you People Management Experience: At least 2 years of previous experience in a management role or similar within a customer service environment. Brand Ambassador: Proudly represent our brand and culture, embodying our values and inspiring your team to do the same. Sales Skills: Proven track record of effective selling skills and the ability to drive commercial outcomes. Team Leadership: Exceptional at leading, motivating and supporting a team, fostering an inclusive and positive work environment. Communication and Problem Solving: Excellent communication, problem solving, and visual merchandising skills. Product Enthusiasm: A genuine passion for our product and the confidence to share your enthusiasm with customers and the team. Customer Service Skills: Excellent customer service skills with the ability to build rapport and connect with customers confidently. Employment Relations: Experience in managing employee relations cases effectively. Professionalism: Foster a professional, fair, and kind relationship with customers and your team. Empathy: Demonstrated ability to use empathy to manage interpersonal relationships effectively. Open Mindset: A curious and open minded approach, with the ability to understand others, listen without judgement, and embrace diverse perspectives. Flexible Availability: Flexibility in availability is essential. Shifts may vary weekly, requiring adaptability to cover different days and times. A commitment to excellence: Going above and beyond to ensure customer satisfaction is second nature to you. Approaching people: Confident and comfortable to approach people with a sample inside and outside of the store. Perks Of course there are, for all the hard work you will get: We are proud to be a Sunday Times Best Places To Work 2024 employer. Friendly and supportive team culture: Enjoy working alongside a team of like minded individuals who value collaboration, camaraderie, and fun in the workplace. Membership of company pension scheme (if applicable): Secure your financial future with enrollment in a company sponsored pension scheme, ensuring peace of mind and financial stability in retirement. Holiday accrual that grows with loyalty: Enjoy 25 days holiday (plus bank holidays) as a token of appreciation for your dedication and loyalty to the organisation, providing you with ample opportunities for rest and relaxation. This entitlement increases with service. Your birthday off! Life Insurance & Income Protection: providing financial security and peace of mind for you and your families. Health Cash Plan: after one year service we will enrol you into our Health Cash Plan which will allow you to claim back money for dental, optical, prescription charges etc. Specific information on this scheme will be shared with you all. Life Happens Leave: Sometimes life can throw unexpected challenges our way, we offer paid leave specifically dedicated to these situations to provide employees with the time and space needed. Complimentary drinks and snacks: Stay refreshed and energised throughout the day with a variety of free drinks and snacks provided in the office. Monthly tea allowance and generous staff discount: Indulge in your favourite teas while benefiting from a discount on company products, fostering a culture of enjoyment and appreciation. Employee Assistance Programme: Access confidential and professional mental health support services to prioritise your well being and address any personal or work related challenges. Bike to Work and Electric Vehicle Schemes: Take advantage of a sustainable transportation option, contribute to environmental conservation, and benefit from tax efficient savings. Paid volunteer days: Make a positive impact in our community by participating in volunteer activities during dedicated paid volunteer days, fostering a culture of corporate social responsibility and giving back. Dog friendly office: Bring your furry friend to work and enjoy a pet friendly environment that promotes work life balance and companionship. We also have enhanced family friendly policies, offer flexible working and are always open to discussing your individual circumstances! We are committed to equality of opportunity for all. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require any reasonable adjustments to support you throughout the application or interview process please let us know.
About this role About BlackRock: BlackRock is a global asset manager and technology provider dedicated to helping more and more people experience financial well-being. Our culture is built on collaboration, innovation, and a relentless focus on performance. We strive to make a positive impact in the communities where we operate and empower our employees to thrive. About the Role: We're looking for a strategic and forward-thinking player-coach to run our EMEA analyst, intern and apprentice development programs. As EMEA lead, you'll shape and lead the strategy for helping our new analysts, interns and apprentices learn, grow, and feel connected at BlackRock. This program is in the middle of an exciting transformation-with your creativity and drive, you can help turn it into a world-class experience that sets analysts up for success from day one and supports them as they build their careers here. You'll work with colleagues around the world to create and execute a world-class experience, and you'll partner with leaders across the business to build business-specific and technical skills programming aligned to BlackRock's strategy. You will work to ensure regional nuances are incorporated into the design and will oversee the execution of the local intern and 2-year analyst program. Responsibilities Lead and execute BlackRock's EMEA analyst, intern and apprentice programs - including orientation, core professional development offerings, cohort-building, and manager enablement. Manage a regional team as they execute the programs while setting a high bar to continuously elevate program design and delivery. Act as a strategic thought partner in designing global program content. Build strong collaborative partnerships across internal teams to design and deliver a robust and seamless onboarding journey, including pre-start communications, travel, accommodation, visa processes etc., with the participant and stakeholder experience at the center Collaborate with global colleagues and people managers to ensure a high-quality professional development experience for analysts and interns. Liaise with business stakeholders to ensure programs align with business and regional needs. Support the development of strong feedback loops, and analyze program data, to drive informed and impactful communications with key stakeholders and evolve the program as needed Drive a strong culture of learning and emotional ownership across intern and analyst classes, implementing ideas that increase attendance and engagement across program offerings. Assist with the design and implementation of business-specific, skill-development offerings where needed, in partnership with business leaders and HRBPs. Maintain vendor partnerships, including contracting, budget negotiations and engagement; create and manage EMEA budget. Facilitate development sessions and host local orientation experiences. Qualifications Minimum of 5 years of experience in learning and development, with proven track record of managing global, high volume, early careers programming. Experience leading large-scale development programs in fast-paced, global organizations Strong skills with PowerPoint, Word, and Excel, especially interpreting data and creating effective presentations for senior audiences Excellent verbal and written communication abilities with great attention to detail Proven ability to manage multiple tasks, set priorities, and adapt in a fast-changing environment Works well in virtual teams and collaborates effectively across different stakeholders and regions Quick to learn, self-driven, and able to work independently Flexible and adaptable when facing uncertainty or change Experience in designing learning content and managing programs Strong strategic thinker and planner Keen to use AI tools in everyday work Why BlackRock At BlackRock, we are passionate about performance and innovation. We believe in fostering an inclusive culture where every employee can thrive. As a Learning Lead, you will have the opportunity to make a significant impact on our organization and help shape the future of our workforce. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please : BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Feb 05, 2026
Full time
About this role About BlackRock: BlackRock is a global asset manager and technology provider dedicated to helping more and more people experience financial well-being. Our culture is built on collaboration, innovation, and a relentless focus on performance. We strive to make a positive impact in the communities where we operate and empower our employees to thrive. About the Role: We're looking for a strategic and forward-thinking player-coach to run our EMEA analyst, intern and apprentice development programs. As EMEA lead, you'll shape and lead the strategy for helping our new analysts, interns and apprentices learn, grow, and feel connected at BlackRock. This program is in the middle of an exciting transformation-with your creativity and drive, you can help turn it into a world-class experience that sets analysts up for success from day one and supports them as they build their careers here. You'll work with colleagues around the world to create and execute a world-class experience, and you'll partner with leaders across the business to build business-specific and technical skills programming aligned to BlackRock's strategy. You will work to ensure regional nuances are incorporated into the design and will oversee the execution of the local intern and 2-year analyst program. Responsibilities Lead and execute BlackRock's EMEA analyst, intern and apprentice programs - including orientation, core professional development offerings, cohort-building, and manager enablement. Manage a regional team as they execute the programs while setting a high bar to continuously elevate program design and delivery. Act as a strategic thought partner in designing global program content. Build strong collaborative partnerships across internal teams to design and deliver a robust and seamless onboarding journey, including pre-start communications, travel, accommodation, visa processes etc., with the participant and stakeholder experience at the center Collaborate with global colleagues and people managers to ensure a high-quality professional development experience for analysts and interns. Liaise with business stakeholders to ensure programs align with business and regional needs. Support the development of strong feedback loops, and analyze program data, to drive informed and impactful communications with key stakeholders and evolve the program as needed Drive a strong culture of learning and emotional ownership across intern and analyst classes, implementing ideas that increase attendance and engagement across program offerings. Assist with the design and implementation of business-specific, skill-development offerings where needed, in partnership with business leaders and HRBPs. Maintain vendor partnerships, including contracting, budget negotiations and engagement; create and manage EMEA budget. Facilitate development sessions and host local orientation experiences. Qualifications Minimum of 5 years of experience in learning and development, with proven track record of managing global, high volume, early careers programming. Experience leading large-scale development programs in fast-paced, global organizations Strong skills with PowerPoint, Word, and Excel, especially interpreting data and creating effective presentations for senior audiences Excellent verbal and written communication abilities with great attention to detail Proven ability to manage multiple tasks, set priorities, and adapt in a fast-changing environment Works well in virtual teams and collaborates effectively across different stakeholders and regions Quick to learn, self-driven, and able to work independently Flexible and adaptable when facing uncertainty or change Experience in designing learning content and managing programs Strong strategic thinker and planner Keen to use AI tools in everyday work Why BlackRock At BlackRock, we are passionate about performance and innovation. We believe in fostering an inclusive culture where every employee can thrive. As a Learning Lead, you will have the opportunity to make a significant impact on our organization and help shape the future of our workforce. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please : BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
The Corporate Partnerships Manager is responsible for providing high quality account management and stewardship for a portfolio of Trees for Cities corporate supporters, in line with our organisational strategy. The role includes income generation, staff engagement and volunteering as well as identifying opportunities for renewal and growth click apply for full job details
Feb 05, 2026
Full time
The Corporate Partnerships Manager is responsible for providing high quality account management and stewardship for a portfolio of Trees for Cities corporate supporters, in line with our organisational strategy. The role includes income generation, staff engagement and volunteering as well as identifying opportunities for renewal and growth click apply for full job details
We are looking for a keen and experienced service engineer, fitter, technician or mechanic to join our team. This is a fantastic opportunity for someone who is either an experienced powered access engineer OR maybe you are an experienced car mechanic, plant fitter or similar and want to do doing something a bit different. As a Workshop Service Engineer for Nationwide Platforms you will work within a busy depot to inspect, repair and maintain our machines ensuring that they are ready for use by our customers. Our machines are powered access machines such as booms and scissor lifts but don t worry full training will be given. So, providing you have a great attitude and are willing to learn plus have some mechanical/ electrical engineering experience behind you then this could be the role for you. In reward we can offer you a competitive salary, life assurance x2 contractual salary, Westfield health care plan, 25 days holiday and a pension. Working hours are Monday - Friday 8am - 5.30pm. Responsibilities include: - Support the Senior Service Engineer in the effective running of the Depot workshop within the region. Carry out pre-delivery inspections (PDI) of machines at client premises and at depot as required, and in conformance with manufacturer s specification, company policy and the regulations affecting the use. Ensure that there is no deficiency or defect likely to affect the safe working of a machine. Notify appropriate manager of any defective or unsafe equipment. Repair machines at depot or on site as required to ensure conformance with manufactures specification and company policy. To complete planned maintenance activities including maintaining the appearance of the fleet to corporate standard. Handover machines to customers and familiarise customers with safe machine operation in accordance with company procedures. Act as an ambassador for the company, providing a high standard of customer care and being polite at all times. Relay appropriate customer queries to depot staff as required. Accurately complete all relevant paperwork including engineer s report, off hire, pre/delivery inspection and service sheets. Update system on machine status change i.e. PDI carried out, Machine under repair, 6 monthly statutory Inspection completed. About you: - Relevant general engineering maintenance qualification, preferably to NVQ level 3 or equivalent. Experience in diesel engineering, auto electrics, hydraulics and diagnostics fault finding. Have a mature outlook and the ability to prioritise tasks and work well under pressure. Understand the importance of excellent customer service. Part of the Loxam Group, Nationwide Platforms are the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media, our customers can depend on us to provide the right solution to support their every working at height need. At Nationwide Platforms, your safety is absolutely our priority. Our award winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and through long standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award-winning secondary guarding systems and Harness ON , a range of pioneering Material Handling Attachments (MHAs), and the SkySentry control and monitoring system. At Nationwide Platforms, we are dedicated to fostering a diverse, equitable, and inclusive workplace. We recognise that a variety of perspectives, experiences, and backgrounds is crucial to our success in the Powered Access industry. Our commitment is to ensure that every employee feels respected, valued, and supported in their work environment
Feb 05, 2026
Full time
We are looking for a keen and experienced service engineer, fitter, technician or mechanic to join our team. This is a fantastic opportunity for someone who is either an experienced powered access engineer OR maybe you are an experienced car mechanic, plant fitter or similar and want to do doing something a bit different. As a Workshop Service Engineer for Nationwide Platforms you will work within a busy depot to inspect, repair and maintain our machines ensuring that they are ready for use by our customers. Our machines are powered access machines such as booms and scissor lifts but don t worry full training will be given. So, providing you have a great attitude and are willing to learn plus have some mechanical/ electrical engineering experience behind you then this could be the role for you. In reward we can offer you a competitive salary, life assurance x2 contractual salary, Westfield health care plan, 25 days holiday and a pension. Working hours are Monday - Friday 8am - 5.30pm. Responsibilities include: - Support the Senior Service Engineer in the effective running of the Depot workshop within the region. Carry out pre-delivery inspections (PDI) of machines at client premises and at depot as required, and in conformance with manufacturer s specification, company policy and the regulations affecting the use. Ensure that there is no deficiency or defect likely to affect the safe working of a machine. Notify appropriate manager of any defective or unsafe equipment. Repair machines at depot or on site as required to ensure conformance with manufactures specification and company policy. To complete planned maintenance activities including maintaining the appearance of the fleet to corporate standard. Handover machines to customers and familiarise customers with safe machine operation in accordance with company procedures. Act as an ambassador for the company, providing a high standard of customer care and being polite at all times. Relay appropriate customer queries to depot staff as required. Accurately complete all relevant paperwork including engineer s report, off hire, pre/delivery inspection and service sheets. Update system on machine status change i.e. PDI carried out, Machine under repair, 6 monthly statutory Inspection completed. About you: - Relevant general engineering maintenance qualification, preferably to NVQ level 3 or equivalent. Experience in diesel engineering, auto electrics, hydraulics and diagnostics fault finding. Have a mature outlook and the ability to prioritise tasks and work well under pressure. Understand the importance of excellent customer service. Part of the Loxam Group, Nationwide Platforms are the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media, our customers can depend on us to provide the right solution to support their every working at height need. At Nationwide Platforms, your safety is absolutely our priority. Our award winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and through long standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award-winning secondary guarding systems and Harness ON , a range of pioneering Material Handling Attachments (MHAs), and the SkySentry control and monitoring system. At Nationwide Platforms, we are dedicated to fostering a diverse, equitable, and inclusive workplace. We recognise that a variety of perspectives, experiences, and backgrounds is crucial to our success in the Powered Access industry. Our commitment is to ensure that every employee feels respected, valued, and supported in their work environment
Overview Barclays have a great opportunity for a Director, M&A and Strategic Transactions Legal to join our Legal team. This is a permanent role, based in London. This is an exciting opportunity to join the Mergers & Acquisitions and Strategic Transactions (MAST) Legal team at Barclays as a senior Director and be part of the MAST Legal leadership team. The MAST Legal team covers all principal M&A, strategic minority investments, intragroup restructurings and other strategic transactions on behalf of the Barclays Group, globally. We advise on a wide range of transactions, including buying and selling businesses; portfolios of assets (such as loans, credit cards or other receivables); strategic internal reorganisations; joint ventures; strategic partnerships and collaborations; venture capital investments in companies such as fintechs, digital assets and climate startups (ranging from direct equity investments, investments in funds and partnerships, share warrants/SAFEs or convertible loan notes) or from debt for equity transactions; in addition to general corporate and regulatory advisory work on portfolio companies. This is a highly strategic senior Director role with a focus on M&A transactions but with the opportunity to work on a variety of other transactional and advisory matters. This role will involve engagement with senior stakeholders including the Group General Counsel and other General Counsel across Barclays, as well as the Heads of Barclays Corporate Development and Principal Investments and members of the executive management team at Barclays including business CEOs. Purpose of the role To ensure that the principal / own-account merger and acquisition and minority investment activities in addition to corporate reorganisations are conducted in compliance with applicable laws and regulations, and to help the bank manage legal risks associated with these activities. Accountabilities Development and implementation of best practice legal strategies to identify and manage compliance with applicable laws, rules and regulations. Legal advice and support to the bank's mergers and acquisitions, minority investment and structuring teams on legal matters including due diligence, deal structuring, negotiation and drafting of legal documents and other transactional matters. Representation of the bank in legal proceedings related to mergers and acquisitions, minority investments or reorganisations such as litigation, arbitration, and regulatory investigations (together with Litigation). Creation, negotiation and review of legal documents such as acquisition and sale agreements, joint venture agreements, shareholder and other investment agreements and other transactional documents to ensure compliance with applicable laws, rules and regulations. Legal research and analysis to stay up to date on changes in applicable laws, rules and regulations that may impact the bank's mergers and acquisitions, minority investment and reorganisation activities. Developing and delivering training programmes to educate employees on legal and regulatory requirements related to mergers and acquisitions, minority investment and reorganisations activities. Pro-active identification, communication, and provision of legal advice on applicable laws, rules and regulations (LRRs). Keeping up to date with regards to changes to LRRs in the relevant coverage area. Ensuring that LRRs are effectively allocated to, and adequately reflected within, the relevant policies, standards and controls. Director Expectations To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide. They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives. Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function. Escalates breaches of policies / procedure appropriately. Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence. Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate. Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives. Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives. Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations. Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area. Negotiate with and influence stakeholders at a senior level both internally and externally. Act as principal contact point for key clients and counterparts in other functions/ businesses divisions. Mandated as a spokesperson for the function and business division. All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 05, 2026
Full time
Overview Barclays have a great opportunity for a Director, M&A and Strategic Transactions Legal to join our Legal team. This is a permanent role, based in London. This is an exciting opportunity to join the Mergers & Acquisitions and Strategic Transactions (MAST) Legal team at Barclays as a senior Director and be part of the MAST Legal leadership team. The MAST Legal team covers all principal M&A, strategic minority investments, intragroup restructurings and other strategic transactions on behalf of the Barclays Group, globally. We advise on a wide range of transactions, including buying and selling businesses; portfolios of assets (such as loans, credit cards or other receivables); strategic internal reorganisations; joint ventures; strategic partnerships and collaborations; venture capital investments in companies such as fintechs, digital assets and climate startups (ranging from direct equity investments, investments in funds and partnerships, share warrants/SAFEs or convertible loan notes) or from debt for equity transactions; in addition to general corporate and regulatory advisory work on portfolio companies. This is a highly strategic senior Director role with a focus on M&A transactions but with the opportunity to work on a variety of other transactional and advisory matters. This role will involve engagement with senior stakeholders including the Group General Counsel and other General Counsel across Barclays, as well as the Heads of Barclays Corporate Development and Principal Investments and members of the executive management team at Barclays including business CEOs. Purpose of the role To ensure that the principal / own-account merger and acquisition and minority investment activities in addition to corporate reorganisations are conducted in compliance with applicable laws and regulations, and to help the bank manage legal risks associated with these activities. Accountabilities Development and implementation of best practice legal strategies to identify and manage compliance with applicable laws, rules and regulations. Legal advice and support to the bank's mergers and acquisitions, minority investment and structuring teams on legal matters including due diligence, deal structuring, negotiation and drafting of legal documents and other transactional matters. Representation of the bank in legal proceedings related to mergers and acquisitions, minority investments or reorganisations such as litigation, arbitration, and regulatory investigations (together with Litigation). Creation, negotiation and review of legal documents such as acquisition and sale agreements, joint venture agreements, shareholder and other investment agreements and other transactional documents to ensure compliance with applicable laws, rules and regulations. Legal research and analysis to stay up to date on changes in applicable laws, rules and regulations that may impact the bank's mergers and acquisitions, minority investment and reorganisation activities. Developing and delivering training programmes to educate employees on legal and regulatory requirements related to mergers and acquisitions, minority investment and reorganisations activities. Pro-active identification, communication, and provision of legal advice on applicable laws, rules and regulations (LRRs). Keeping up to date with regards to changes to LRRs in the relevant coverage area. Ensuring that LRRs are effectively allocated to, and adequately reflected within, the relevant policies, standards and controls. Director Expectations To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide. They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives. Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function. Escalates breaches of policies / procedure appropriately. Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence. Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate. Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives. Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives. Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations. Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area. Negotiate with and influence stakeholders at a senior level both internally and externally. Act as principal contact point for key clients and counterparts in other functions/ businesses divisions. Mandated as a spokesperson for the function and business division. All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
