Rate of Pay: £46,000 per annum (potential for commission payment) Are you highly motivated, with a track record of generating business growth? Want to lead on a new Commercial Strategy at a growing and diverse Leisure and Cultural organisation, that delivers an excellent level of customer service in sport, cultural, and leisure activities within the city of Coventry. CV Life provides a quality leisure and cultural offer to the diverse communities of Coventry and visitors to the city, offering everything from destination venues, museums, leisure centres, educational programmes and community outreach projects. As the Head of Business Development you will lead, grow and manage all aspects of the CV Life commercial offer. You will be responsible for Hospitality and Events, Food and Beverage, Retail and Paid Admissions. You will grow sales and develop a network of corporate relationships to deliver the commercial strategy. A combined focus on developing new strands of commercial opportunity and forging new commercial partnerships within the city/region respective sectors, you will drive revenue growth opportunities through the application of a new CV Life commercial strategy. The successful implementation of the commercial strategy and the future growth of CV Life should further grow the post towards a Commercial Director. This role requires the following key activities: Work with the creative teams to develop business modelling with the aim of commercialising the creative programme, market the CV Life portfolio and maximise revenue. Create and deliver a new Commercial Strategy to manage and maximise profitability of the CV Life offer. Target growth of CV Life business partnerships, establishing new partnerships in emerging sectors. Manage the Food & Beverage and Retail / Merchandising processes across CV Life facilities and venues. Management of staff, ensuring clear objective setting, performance management and development to meet the organisational objectives. CV Life is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment. Job Description Reporting to: Chief Operating Officer Responsible for: Retail Manager, F&B Supervisor, Catering Coordinator, Events Coordinator, Events and Booking Coordinator. Scope Coventry Sports Foundation and Culture Coventry Trust are operating as CV Life, so that the scope of this Job Description as a CV Life document extends to cover the employment contracts held with either Coventry Sports Foundation or Culture Coventry Trust. It is envisaged that the successful creation and delivery of a CV Life - Commercial Strategy could lead to this role growing into the formation of a separate Commercial Department, led by a post at the level of Commercial Director. Overall purpose and objective of the role The Head of Business Development is responsible for leading the commercial strategy and revenue growth of the organisation. This role drives sales, business development, strategic partnerships, pricing, and customer success to ensure long-term business sustainability and profitability. As a member of the senior management / Leadership team, the Head of Business Development plays a key role in shaping and executing the CV Life's overall business strategy. Main duties of the role: Commercial Strategy and Planning Work with the Executive Directors to create and deliver upon a CV Life - Commercial Strategy, which encompasses a strategic approach to the management and profitability of the hospitality and events; food and beverage; retail; and paid admission offers, along with a strategic approach to forging new commercial partnerships; The analysis of market trends and competitor activity to identify key areas for commercial growth. To lead a fees and charges strategy, revenue forecasting, and profit margin optimisation. Customer and Market Insight The development of and on-going monitoring of a CV Life sales strategy to achieve annual revenue targets. To identify new business opportunities and partnerships including representing CV Life on key business forums / boards such as Destination Coventry and chamber of commerce. To build and grow a high performing corporate sales and business development team. To review and develop strategies to improve the growth of the CV Life customer base, customer retention, and overall customer satisfaction. To ensure there is a 'CV Life' customer-centric approach across all the commercial functions. Food and Beverage, Retail, and Events and Bookings To manage all aspects of the Food and Beverage, Retail offers and events and bookings across CV Life facilities and venues, either internally or through the management of agreements with external providers and suppliers; Contracting & Negotiation To oversee commercial contract negotiations, mitigate commercial risk and ensure compliance with legal and regulatory standards. Cross-Functional Leadership To Collaborate with all teams including but not limited to Cultural, Marketing, Community Development Finance, and Operations to align commercial goals. To continually contribute to company-wide strategic planning and operational decision-making. Report on commercial performance and KPIs to Executive Directors and the various boards. People Management To effectively manage and Lead the Commercial team, including regular 1-1 meetings, professional conversations and team communications. To support the Training and Development Manager to implement and embed the CV Life Training and Development policy and strategy. To identify the commercial team's training needs and develop team training plans to ensure that staff are equipped with the skills required to deliver high quality service. This job description is neither exhaustive nor exclusive and may be reviewed and updated depending upon operational requirements and staffing levels. Responsibilities for all employees To embrace and lead by example on the Company's key values of PRIDE, PASSION and PERFORMANCE or those that might at any time be subsequently re-defined. To support the Company's commitment to providing a safe environment for children, young people and vulnerable adults, ensuring awareness of the Company's Safeguarding Policy, Procedures and Practice Guidance, and to be vigilant, reporting any safeguarding concerns without delay. To undertake all duties and fully comply with all of the Company's general standards and those relating to the specific requirements of the role. To take care of their own health and safety and that of others who may be affected by their actions at work, and to co operate with health and safety matters to help everyone meet their legal requirements. To co operate with managers and colleagues to ensure environmental responsibilities are complied with. To carry out tasks at a range of sites that are either operated or managed by the Companies / Trusts or where services are delivered by the Companies / Trusts. To be involved in any aspects or opportunities for sharing of good practice, expertise and responsibilities within the Companies / Trusts. To generally help promote the work and public image of the Companies / Trusts, always maintaining high standards of customer service and personal appearance. To attend and fully engage with all internal training and development requirements and opportunities, and maintain such qualifications as required by the demands of the role. To interact positively with customers adopting a friendly and professional approach at all times. To comply with the General Data Protection Regulations when dealing with, maintaining, sharing and storing information. To undertake other duties as specified, which are appropriate to the qualifications, experience and general level of the post. Person Specification Essential Personal Attributes Excellent communicator to various levels of internal and external representation. Approachability to staff. High levels of self motivation and organisation. Outwardly enthusiastic and confident. Show a flexible approach to work. Supportive qualities that will encourage staff in their pursuit of personal goals. Ability to be positively persuasive and motivate individuals and teams. High standards in relation to the presentation of facilities and staff. Essential Knowledge and Experience Knowledge of Health and Safety at work regulations. Experience of dealing with franchise and property agreements. Knowledge of Food Hygiene regulations. Experience of managing a budget. Experience of people management. Experience of Microsoft including Teams, Word, Outlook, Excel, Powerpoint. Experience of developing marketing strategies. Industry knowledge. Report writing and analytical skills. Special Circumstances Ability to work unsociable hours including evenings, weekends, and Bank Holidays. Ability to travel between sites. Interest in working with under represented and disadvantaged community groups/individuals. Salary £46,000 per annum (potential for commission payment) FREE health and fitness membership . click apply for full job details
Dec 09, 2025
Full time
Rate of Pay: £46,000 per annum (potential for commission payment) Are you highly motivated, with a track record of generating business growth? Want to lead on a new Commercial Strategy at a growing and diverse Leisure and Cultural organisation, that delivers an excellent level of customer service in sport, cultural, and leisure activities within the city of Coventry. CV Life provides a quality leisure and cultural offer to the diverse communities of Coventry and visitors to the city, offering everything from destination venues, museums, leisure centres, educational programmes and community outreach projects. As the Head of Business Development you will lead, grow and manage all aspects of the CV Life commercial offer. You will be responsible for Hospitality and Events, Food and Beverage, Retail and Paid Admissions. You will grow sales and develop a network of corporate relationships to deliver the commercial strategy. A combined focus on developing new strands of commercial opportunity and forging new commercial partnerships within the city/region respective sectors, you will drive revenue growth opportunities through the application of a new CV Life commercial strategy. The successful implementation of the commercial strategy and the future growth of CV Life should further grow the post towards a Commercial Director. This role requires the following key activities: Work with the creative teams to develop business modelling with the aim of commercialising the creative programme, market the CV Life portfolio and maximise revenue. Create and deliver a new Commercial Strategy to manage and maximise profitability of the CV Life offer. Target growth of CV Life business partnerships, establishing new partnerships in emerging sectors. Manage the Food & Beverage and Retail / Merchandising processes across CV Life facilities and venues. Management of staff, ensuring clear objective setting, performance management and development to meet the organisational objectives. CV Life is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment. Job Description Reporting to: Chief Operating Officer Responsible for: Retail Manager, F&B Supervisor, Catering Coordinator, Events Coordinator, Events and Booking Coordinator. Scope Coventry Sports Foundation and Culture Coventry Trust are operating as CV Life, so that the scope of this Job Description as a CV Life document extends to cover the employment contracts held with either Coventry Sports Foundation or Culture Coventry Trust. It is envisaged that the successful creation and delivery of a CV Life - Commercial Strategy could lead to this role growing into the formation of a separate Commercial Department, led by a post at the level of Commercial Director. Overall purpose and objective of the role The Head of Business Development is responsible for leading the commercial strategy and revenue growth of the organisation. This role drives sales, business development, strategic partnerships, pricing, and customer success to ensure long-term business sustainability and profitability. As a member of the senior management / Leadership team, the Head of Business Development plays a key role in shaping and executing the CV Life's overall business strategy. Main duties of the role: Commercial Strategy and Planning Work with the Executive Directors to create and deliver upon a CV Life - Commercial Strategy, which encompasses a strategic approach to the management and profitability of the hospitality and events; food and beverage; retail; and paid admission offers, along with a strategic approach to forging new commercial partnerships; The analysis of market trends and competitor activity to identify key areas for commercial growth. To lead a fees and charges strategy, revenue forecasting, and profit margin optimisation. Customer and Market Insight The development of and on-going monitoring of a CV Life sales strategy to achieve annual revenue targets. To identify new business opportunities and partnerships including representing CV Life on key business forums / boards such as Destination Coventry and chamber of commerce. To build and grow a high performing corporate sales and business development team. To review and develop strategies to improve the growth of the CV Life customer base, customer retention, and overall customer satisfaction. To ensure there is a 'CV Life' customer-centric approach across all the commercial functions. Food and Beverage, Retail, and Events and Bookings To manage all aspects of the Food and Beverage, Retail offers and events and bookings across CV Life facilities and venues, either internally or through the management of agreements with external providers and suppliers; Contracting & Negotiation To oversee commercial contract negotiations, mitigate commercial risk and ensure compliance with legal and regulatory standards. Cross-Functional Leadership To Collaborate with all teams including but not limited to Cultural, Marketing, Community Development Finance, and Operations to align commercial goals. To continually contribute to company-wide strategic planning and operational decision-making. Report on commercial performance and KPIs to Executive Directors and the various boards. People Management To effectively manage and Lead the Commercial team, including regular 1-1 meetings, professional conversations and team communications. To support the Training and Development Manager to implement and embed the CV Life Training and Development policy and strategy. To identify the commercial team's training needs and develop team training plans to ensure that staff are equipped with the skills required to deliver high quality service. This job description is neither exhaustive nor exclusive and may be reviewed and updated depending upon operational requirements and staffing levels. Responsibilities for all employees To embrace and lead by example on the Company's key values of PRIDE, PASSION and PERFORMANCE or those that might at any time be subsequently re-defined. To support the Company's commitment to providing a safe environment for children, young people and vulnerable adults, ensuring awareness of the Company's Safeguarding Policy, Procedures and Practice Guidance, and to be vigilant, reporting any safeguarding concerns without delay. To undertake all duties and fully comply with all of the Company's general standards and those relating to the specific requirements of the role. To take care of their own health and safety and that of others who may be affected by their actions at work, and to co operate with health and safety matters to help everyone meet their legal requirements. To co operate with managers and colleagues to ensure environmental responsibilities are complied with. To carry out tasks at a range of sites that are either operated or managed by the Companies / Trusts or where services are delivered by the Companies / Trusts. To be involved in any aspects or opportunities for sharing of good practice, expertise and responsibilities within the Companies / Trusts. To generally help promote the work and public image of the Companies / Trusts, always maintaining high standards of customer service and personal appearance. To attend and fully engage with all internal training and development requirements and opportunities, and maintain such qualifications as required by the demands of the role. To interact positively with customers adopting a friendly and professional approach at all times. To comply with the General Data Protection Regulations when dealing with, maintaining, sharing and storing information. To undertake other duties as specified, which are appropriate to the qualifications, experience and general level of the post. Person Specification Essential Personal Attributes Excellent communicator to various levels of internal and external representation. Approachability to staff. High levels of self motivation and organisation. Outwardly enthusiastic and confident. Show a flexible approach to work. Supportive qualities that will encourage staff in their pursuit of personal goals. Ability to be positively persuasive and motivate individuals and teams. High standards in relation to the presentation of facilities and staff. Essential Knowledge and Experience Knowledge of Health and Safety at work regulations. Experience of dealing with franchise and property agreements. Knowledge of Food Hygiene regulations. Experience of managing a budget. Experience of people management. Experience of Microsoft including Teams, Word, Outlook, Excel, Powerpoint. Experience of developing marketing strategies. Industry knowledge. Report writing and analytical skills. Special Circumstances Ability to work unsociable hours including evenings, weekends, and Bank Holidays. Ability to travel between sites. Interest in working with under represented and disadvantaged community groups/individuals. Salary £46,000 per annum (potential for commission payment) FREE health and fitness membership . click apply for full job details
Manager, Chapter Engagement Climate Governance Initiative, Chapter Zero Alliance About us The Initiative was established in 2019 by the World Economic Forum to disseminate the 8 Principles for Effective Climate Governance. Its mission is to help board directors consider the quality of climate governance at the organisations they oversee, and to drive the climate agenda in the boardroom. The Climate Governance Initiative continues to work in collaboration with the World Economic Forum and with a growing number of partners. The Climate Governance Initiative supports a global network of company board members - Chairs, Non-Executive Directors, and Independent Directors. This network is built on a global framework of Chapters (34 at present), which are self-organising and autonomous. Chapters are led by passionate individuals - often company directors themselves - and often have an executive team and a senior board of its own. There is a diversity of structure across the Network: some Chapters are independent NGOs, some are hosted by the Institute of Directors in their country, and others are hosted by universities. The Initiative also reaches NEDs who might be outside the Chapter structure, through events and providing freely available content. All the Chapters, their leaders and promoters, and the NEDs who attend our events, are part of the CGI Community. The Climate Governance Initiative is part of the independent charity, Chapter Zero Alliance, a UK-based charity in Cambridge. Job Title Manager, Chapter Engagement Department Communications and Engagement Reporting to Senior Engagement Manager Contract Type Permanent contract Working Pattern Full time hybrid role; 2-3 days in CGI's Cambridge (UK) office, and 2-3 days at home. Salary £38,000 per annum Hours of Work 37.5 hours per week (Monday to Friday) Annual Leave Annual paid leave of 27 days plus public holidays Pension Eligibility Workplace pension scheme offered by NEST Benefits C: Contractual NC: Non-Contractual 27 days annual leave, plus bank holidays (C) Christmas shutdown (NC) Group Life Assurance (C) Employee Assistance Programme (NC) Health cash plan (including coverage for medical expenses, dental care, optical services, and more (NC) Position overview As Engagement Manager, you will support a segment of the Chapter portfolio in a dedicated geographic region (e.g., Latin American Chapters) or based on Chapter maturity level. You will develop strong relationships with the Chapter leadership teams, and will acquire a sophisticated understanding of the strengths, weaknesses, opportunities and challenges for each Chapter. You will support Chapters to grow and to mature as thriving, sustainable organisations, and to become authorities in climate governance in their respective countries and regions. You will work with the Senior Engagement Manager to encourage and enable exchange of knowledge and collaboration across our growing network. The organisation is at an exciting time of growth and change as we move to implement our strategy. We are therefore looking for a candidate interested in growing with the organisation. Responsibilities Support existing Chapter Impact Act as the main point of contact (within a portfolio) for Climate Governance Initiative Chapter leads, assisting them with queries and signposting further information, and build trusted relationships with respective Chapter Leadership teams. Support the development of each Chapter within a portfolio and encourage knowledge exchange and building across the whole Chapter network, working with the wider Engagement Team. Support the Senior Engagement Manager in gathering data on Chapter development and priorities, through regular meetings with each Chapter, ensuring Chapter representatives understand the support offered by the Executive Team. Support in the communication and monitoring of feedback from Chapter Leads, including through surveys and informal conversations. Work with Chapters to ensure they provide timely information and reporting to CGI. Work with the Content and Knowledge Exchange Team as needed to ensure Chapters are supported to effectively translate and localise content. Work with CGI's communications team to ensure effective dissemination of CGI's collateral by the Chapters, and to highlight Chapter events and successes to the wider CGI community. Support Chapter Network Development Provide administrative and logistical support for the Chapter self-assessment project, including scheduling meetings, collecting data, and managing the CRM entries. Support Senior Engagement Manager, working with your portfolio of Chapters, to implement a scalable self-assessment mechanism covering core competencies of Chapters and a framework to identify key performance metrics to measure the impact of each Chapter's efforts. Work with the Senior Engagement Manager and Events Coordinator to plan and manage regular meetings bringing together all Chapters to share key updates and facilitate peer-learning and exchange between Chapters. Facilitate collaboration between Chapters, for example, could involve supporting the planning, facilitation, and minute taking of our quarterly Latin American Chapter Network. Provide ongoing operational support for engagement-related initiatives across the network, collaborating with the Communications, Knowledge and Content teams to do so. Ad hoc responsibilities The above is not an exhaustive list of duties. The role-holder may be asked to take on different tasks as required, and all employees are expected to work collaboratively to support the overall work of the Climate Governance Initiative. The role-holder will occasionally need to attend online meetings outside normal office hours, to accommodate different time zones of our international network. It is possible that there will be opportunities to undertake occasional international travel. Success in this role Success in this role would entail building strong, trusted relationships with Chapter leaders across an international portfolio, supporting their growth and maturity as credible voices in climate governance. A successful Engagement Manager will proactively facilitate knowledge sharing across the network, ensure timely and effective communication between Chapters and the Executive Team, and contribute to scalable systems for measuring Chapter impact, working effectively with to support the Senior Engagement Manager and will teams across the organisation to do so. They will be organised, a skilled collaborator, adept at managing multiple priorities, supporting events and cross-team initiatives, and helping Chapters thrive as part of a growing, globally connected community working to advance the climate agenda in boardrooms worldwide. Person specification Education and experience Essential: Bachelor's degree or equivalent Minimum of 3 years' professional experience in stakeholder engagement, partnerships, business development or membership/community management. Proven experience managing an international community or group of stakeholders Desirable: Event coordination and management experience Skills and abilities Essential: Relationship management and demonstrated facilitation skills for both virtual and in-person meetings or events Skilled in project management, managing concurrent workstreams and ensuring timely delivery Confident and skilled stakeholder engagement style to work with senior representatives including Chapter leadership team, board members, funders, and other key partners. Strong organisational skills with close attention to detail whilst also retaining a comprehensive vision of the big picture. Excellent written and verbal communication skills Strong interpersonal skills, to ensure constructive engagement with all stakeholders Capable of a range of administrative tasks: scheduling meetings, minute-taking, CRM/database usage Listens actively and synthesises discussions into clear, concise points Problem-solves and negotiates effectively Effective and efficient time manager, prioritises in the face of competing demands, works to short timescales and deadlines Works independently without supervision as well as collaboratively as part of a team Maintains confidentiality, handling sensitive information with tact and discretion Desirable: Understanding of how to support income generation and build a value proposition for non-profit organisations Cultural awareness, for working with a range of international stakeholders Relevant technology familiarity: collaboration tools such as Zoom, Teams, membership databases/ CRM, project management software Has an understanding or interest in the international climate change agenda and corporate climate action All staff are expected and supported to engage in continuing professional development to comply with the data protection legislation and with our policies and all relevant procedures. Screening check requirements . click apply for full job details
Dec 09, 2025
Full time
Manager, Chapter Engagement Climate Governance Initiative, Chapter Zero Alliance About us The Initiative was established in 2019 by the World Economic Forum to disseminate the 8 Principles for Effective Climate Governance. Its mission is to help board directors consider the quality of climate governance at the organisations they oversee, and to drive the climate agenda in the boardroom. The Climate Governance Initiative continues to work in collaboration with the World Economic Forum and with a growing number of partners. The Climate Governance Initiative supports a global network of company board members - Chairs, Non-Executive Directors, and Independent Directors. This network is built on a global framework of Chapters (34 at present), which are self-organising and autonomous. Chapters are led by passionate individuals - often company directors themselves - and often have an executive team and a senior board of its own. There is a diversity of structure across the Network: some Chapters are independent NGOs, some are hosted by the Institute of Directors in their country, and others are hosted by universities. The Initiative also reaches NEDs who might be outside the Chapter structure, through events and providing freely available content. All the Chapters, their leaders and promoters, and the NEDs who attend our events, are part of the CGI Community. The Climate Governance Initiative is part of the independent charity, Chapter Zero Alliance, a UK-based charity in Cambridge. Job Title Manager, Chapter Engagement Department Communications and Engagement Reporting to Senior Engagement Manager Contract Type Permanent contract Working Pattern Full time hybrid role; 2-3 days in CGI's Cambridge (UK) office, and 2-3 days at home. Salary £38,000 per annum Hours of Work 37.5 hours per week (Monday to Friday) Annual Leave Annual paid leave of 27 days plus public holidays Pension Eligibility Workplace pension scheme offered by NEST Benefits C: Contractual NC: Non-Contractual 27 days annual leave, plus bank holidays (C) Christmas shutdown (NC) Group Life Assurance (C) Employee Assistance Programme (NC) Health cash plan (including coverage for medical expenses, dental care, optical services, and more (NC) Position overview As Engagement Manager, you will support a segment of the Chapter portfolio in a dedicated geographic region (e.g., Latin American Chapters) or based on Chapter maturity level. You will develop strong relationships with the Chapter leadership teams, and will acquire a sophisticated understanding of the strengths, weaknesses, opportunities and challenges for each Chapter. You will support Chapters to grow and to mature as thriving, sustainable organisations, and to become authorities in climate governance in their respective countries and regions. You will work with the Senior Engagement Manager to encourage and enable exchange of knowledge and collaboration across our growing network. The organisation is at an exciting time of growth and change as we move to implement our strategy. We are therefore looking for a candidate interested in growing with the organisation. Responsibilities Support existing Chapter Impact Act as the main point of contact (within a portfolio) for Climate Governance Initiative Chapter leads, assisting them with queries and signposting further information, and build trusted relationships with respective Chapter Leadership teams. Support the development of each Chapter within a portfolio and encourage knowledge exchange and building across the whole Chapter network, working with the wider Engagement Team. Support the Senior Engagement Manager in gathering data on Chapter development and priorities, through regular meetings with each Chapter, ensuring Chapter representatives understand the support offered by the Executive Team. Support in the communication and monitoring of feedback from Chapter Leads, including through surveys and informal conversations. Work with Chapters to ensure they provide timely information and reporting to CGI. Work with the Content and Knowledge Exchange Team as needed to ensure Chapters are supported to effectively translate and localise content. Work with CGI's communications team to ensure effective dissemination of CGI's collateral by the Chapters, and to highlight Chapter events and successes to the wider CGI community. Support Chapter Network Development Provide administrative and logistical support for the Chapter self-assessment project, including scheduling meetings, collecting data, and managing the CRM entries. Support Senior Engagement Manager, working with your portfolio of Chapters, to implement a scalable self-assessment mechanism covering core competencies of Chapters and a framework to identify key performance metrics to measure the impact of each Chapter's efforts. Work with the Senior Engagement Manager and Events Coordinator to plan and manage regular meetings bringing together all Chapters to share key updates and facilitate peer-learning and exchange between Chapters. Facilitate collaboration between Chapters, for example, could involve supporting the planning, facilitation, and minute taking of our quarterly Latin American Chapter Network. Provide ongoing operational support for engagement-related initiatives across the network, collaborating with the Communications, Knowledge and Content teams to do so. Ad hoc responsibilities The above is not an exhaustive list of duties. The role-holder may be asked to take on different tasks as required, and all employees are expected to work collaboratively to support the overall work of the Climate Governance Initiative. The role-holder will occasionally need to attend online meetings outside normal office hours, to accommodate different time zones of our international network. It is possible that there will be opportunities to undertake occasional international travel. Success in this role Success in this role would entail building strong, trusted relationships with Chapter leaders across an international portfolio, supporting their growth and maturity as credible voices in climate governance. A successful Engagement Manager will proactively facilitate knowledge sharing across the network, ensure timely and effective communication between Chapters and the Executive Team, and contribute to scalable systems for measuring Chapter impact, working effectively with to support the Senior Engagement Manager and will teams across the organisation to do so. They will be organised, a skilled collaborator, adept at managing multiple priorities, supporting events and cross-team initiatives, and helping Chapters thrive as part of a growing, globally connected community working to advance the climate agenda in boardrooms worldwide. Person specification Education and experience Essential: Bachelor's degree or equivalent Minimum of 3 years' professional experience in stakeholder engagement, partnerships, business development or membership/community management. Proven experience managing an international community or group of stakeholders Desirable: Event coordination and management experience Skills and abilities Essential: Relationship management and demonstrated facilitation skills for both virtual and in-person meetings or events Skilled in project management, managing concurrent workstreams and ensuring timely delivery Confident and skilled stakeholder engagement style to work with senior representatives including Chapter leadership team, board members, funders, and other key partners. Strong organisational skills with close attention to detail whilst also retaining a comprehensive vision of the big picture. Excellent written and verbal communication skills Strong interpersonal skills, to ensure constructive engagement with all stakeholders Capable of a range of administrative tasks: scheduling meetings, minute-taking, CRM/database usage Listens actively and synthesises discussions into clear, concise points Problem-solves and negotiates effectively Effective and efficient time manager, prioritises in the face of competing demands, works to short timescales and deadlines Works independently without supervision as well as collaboratively as part of a team Maintains confidentiality, handling sensitive information with tact and discretion Desirable: Understanding of how to support income generation and build a value proposition for non-profit organisations Cultural awareness, for working with a range of international stakeholders Relevant technology familiarity: collaboration tools such as Zoom, Teams, membership databases/ CRM, project management software Has an understanding or interest in the international climate change agenda and corporate climate action All staff are expected and supported to engage in continuing professional development to comply with the data protection legislation and with our policies and all relevant procedures. Screening check requirements . click apply for full job details
Work for a charity in London as a Board Secretariat Coordinator/ Governance Support (can be largely remote, 9-12 hours p/w, £49,950 pro-rata, 12 months). Role purpose This is a pivotal new role designed to increase the Board's operational effectiveness, unlock external relationships, and strengthen communication between Trustees and the Executive Leadership Team (ELT). The role will work closely with the Chair, Trustees, Independent members where appropriate and the charities executive team to ensure high-impact follow-through between meetings, improving visibility of board contributions, and supporting strategic external engagement with ambassadors and corporate partners. Support the Chair in gathering and updating a register of each Trustee's areas of expertise and their preferred avenues of contribution (e.g., media, partnerships, fundraising, policy). Help Trustees articulate specific ways they can support the charities strategy between meetings. Maintain and circulate a light-touch, up-to-date Trustee skill and support map. Board-Executive Liaison: Act as a communication bridge between the ELT and the Board, helping open up informal communication channels (e.g., light-touch updates, invitations to internal events or briefings). Help ensure timely responses to Trustee offers of support or queries to the executive. Light-Touch Governance Support: Circulate contact information for Trustees (opt-in) and help build a culture of informal connection (e.g., short bios, photos, one-click dial-in links). When required, provide governance support in line with needs of the business. Work closely with the Governance Officer and Governance Lead to avoid duplication. What we look for Excellent organisational and communication skills. Highly discreet and trusted to work with sensitive information. Experience supporting senior leaders, boards, or high-level stakeholders in any sector (charity, NGO, public, corporate). Ability to manage multiple tasks and priorities efficiently. Confidence and diplomacy in liaising with Trustees and executives. Strong written communication for briefings and updates. Familiarity with charity governance and Board culture. Awareness of the disability sector or lived experience of disability. Experience with CRM/contact management or ambassador programmes. Comfortable using Google Workspace, Outlook, and shared drives Role details £49,950 pro-rata. Contract length: 12 months FTC. 9-12 hours p/w. Can be largely remote, (occasional in-person meetings will be required).
Dec 08, 2025
Full time
Work for a charity in London as a Board Secretariat Coordinator/ Governance Support (can be largely remote, 9-12 hours p/w, £49,950 pro-rata, 12 months). Role purpose This is a pivotal new role designed to increase the Board's operational effectiveness, unlock external relationships, and strengthen communication between Trustees and the Executive Leadership Team (ELT). The role will work closely with the Chair, Trustees, Independent members where appropriate and the charities executive team to ensure high-impact follow-through between meetings, improving visibility of board contributions, and supporting strategic external engagement with ambassadors and corporate partners. Support the Chair in gathering and updating a register of each Trustee's areas of expertise and their preferred avenues of contribution (e.g., media, partnerships, fundraising, policy). Help Trustees articulate specific ways they can support the charities strategy between meetings. Maintain and circulate a light-touch, up-to-date Trustee skill and support map. Board-Executive Liaison: Act as a communication bridge between the ELT and the Board, helping open up informal communication channels (e.g., light-touch updates, invitations to internal events or briefings). Help ensure timely responses to Trustee offers of support or queries to the executive. Light-Touch Governance Support: Circulate contact information for Trustees (opt-in) and help build a culture of informal connection (e.g., short bios, photos, one-click dial-in links). When required, provide governance support in line with needs of the business. Work closely with the Governance Officer and Governance Lead to avoid duplication. What we look for Excellent organisational and communication skills. Highly discreet and trusted to work with sensitive information. Experience supporting senior leaders, boards, or high-level stakeholders in any sector (charity, NGO, public, corporate). Ability to manage multiple tasks and priorities efficiently. Confidence and diplomacy in liaising with Trustees and executives. Strong written communication for briefings and updates. Familiarity with charity governance and Board culture. Awareness of the disability sector or lived experience of disability. Experience with CRM/contact management or ambassador programmes. Comfortable using Google Workspace, Outlook, and shared drives Role details £49,950 pro-rata. Contract length: 12 months FTC. 9-12 hours p/w. Can be largely remote, (occasional in-person meetings will be required).
Department The Office of Philanthropic Partnerships and Alumni (OPPA) Office of Philanthropic Partnerships and Alumni (OPPA) works with a community of global alumni and donors to deepen their ties with York and each other, and encourage them to support the University through York Giving. This role is part of the Individual Philanthropy Team , which manages major individual philanthropy and the legacy giving programme, working closely with the other OPPA teams: Corporate and Foundation Philanthropy: developing long term, strategic partnerships with philanthropic corporate and foundation supporters. Fundraising Programmes: managing mass fundraising appeals, crowdfunding campaigns, community fundraising and student projects. Operations and Experience: providing business intelligence, information and insight, governance and stewardship of supporter and alumni relationships, and managing all mass communications with alumni and supporters. York for Life: developing alumni communities, volunteering and alumni engagement programmes in support of the University s strategic aims. OPPA is part of the University s Directorate of External Relations, and works closely with other sections of the directorate, which are Marketing, Recruitment, Outreach and Admissions, Communications, Public Engagement and Events, and International Student Recruitment, Partnerships and Mobility. About the Role The role of Philanthropy Manager is to inspire and encourage philanthropic income from major individual donors to the University of York. You will work to build engagement and involvement of potential major donors and colleagues across the University to develop and deliver a pipeline of significant philanthropic gifts to York Giving s priority projects. You will manage a portfolio of major donor prospects and have responsibility and accountability for fund management and other priority projects for philanthropic funding, including liaising with academic theme coordinators. This is a demanding and rewarding role that requires resilience and a long term view. The post holder will work to individual financial cash and pledge targets and KPIs based on meetings, moves, proposals and asks made. Skills, Experience & Qualification needed Proven experience in a relationship management role, with both internal and external stakeholders. Ease at working with people and developing personable relationships with a wide range of people. Experience of fundraising or role generating new business. Knowledge and understanding of the principles related to donor cultivation, asking and stewardship Experience of organising events Experience of working in a high education or not for profit fundraising environment. Knowledge of data protection laws as they related to donor information Knowledge of Raiser s Edge / NXT database or similar relationship management database Interview date: To be confirmed
Dec 08, 2025
Full time
Department The Office of Philanthropic Partnerships and Alumni (OPPA) Office of Philanthropic Partnerships and Alumni (OPPA) works with a community of global alumni and donors to deepen their ties with York and each other, and encourage them to support the University through York Giving. This role is part of the Individual Philanthropy Team , which manages major individual philanthropy and the legacy giving programme, working closely with the other OPPA teams: Corporate and Foundation Philanthropy: developing long term, strategic partnerships with philanthropic corporate and foundation supporters. Fundraising Programmes: managing mass fundraising appeals, crowdfunding campaigns, community fundraising and student projects. Operations and Experience: providing business intelligence, information and insight, governance and stewardship of supporter and alumni relationships, and managing all mass communications with alumni and supporters. York for Life: developing alumni communities, volunteering and alumni engagement programmes in support of the University s strategic aims. OPPA is part of the University s Directorate of External Relations, and works closely with other sections of the directorate, which are Marketing, Recruitment, Outreach and Admissions, Communications, Public Engagement and Events, and International Student Recruitment, Partnerships and Mobility. About the Role The role of Philanthropy Manager is to inspire and encourage philanthropic income from major individual donors to the University of York. You will work to build engagement and involvement of potential major donors and colleagues across the University to develop and deliver a pipeline of significant philanthropic gifts to York Giving s priority projects. You will manage a portfolio of major donor prospects and have responsibility and accountability for fund management and other priority projects for philanthropic funding, including liaising with academic theme coordinators. This is a demanding and rewarding role that requires resilience and a long term view. The post holder will work to individual financial cash and pledge targets and KPIs based on meetings, moves, proposals and asks made. Skills, Experience & Qualification needed Proven experience in a relationship management role, with both internal and external stakeholders. Ease at working with people and developing personable relationships with a wide range of people. Experience of fundraising or role generating new business. Knowledge and understanding of the principles related to donor cultivation, asking and stewardship Experience of organising events Experience of working in a high education or not for profit fundraising environment. Knowledge of data protection laws as they related to donor information Knowledge of Raiser s Edge / NXT database or similar relationship management database Interview date: To be confirmed
