M&A Analyst Location: King's Cross, London (Hybrid - 3+ days/week in office) Type: Full-Time Salary: £55,000 - £65,000 Play a key role in shaping Idverde's strategic growth across Europe. Idverde is Europe's leading provider of green infrastructure services, with a growing footprint across the UK and Europe. We are now seeking a high-potential M&A Analyst to join our London-based Corporate Development team. This is an exceptional opportunity for a junior candidate looking to build a career in M&A. You'll work in a live deal environment, learn directly from senior leaders, and gain experience across the full transaction lifecycle from market mapping and due diligence to deal execution and integration. About the Role Reporting to the Group Head of M&A and Corporate Development, and working closely with the M&A Director, you will be involved in: Conducting market reviews and identifying potential acquisition targets across Europe Supporting pipeline tracking, due diligence coordination, and company analysis Preparing Board and Executive Committee presentations on acquisition opportunities Assisting with valuation modelling, deal structuring, negotiation prep, and SPA reviews Supporting integration planning and post-deal monitoring across acquired businesses Initially, your focus will be on internal processes, coordination, and analysis - growing into deeper deal support and ownership over time (6-12 months). What We're Looking For This role suits a junior or entry-level candidate with a strong academic background and a clear ambition to move into M&A. We're particularly interested in individuals who are: Currently undertaking ACA training or recently qualified Working in audit, FP&A, treasury, or corporate finance, with solid exposure to company accounts Highly numerate, analytical, and commercially aware Motivated self-starters with excellent attention to detail and a proactive approach Strong communicators who can work across cross-functional teams Languages: Fluent English is essential. German, French, or another European language is desirable but not required. Why join us? As the UK's leading grounds maintenance and landscape creation provider, no two projects are ever the same - and neither are our people. That's why we're committed to nurturing a diverse and inclusive culture where everyone can thrive. What we offer Career development: We offer career advancement and development opportunities through our bespoke apprenticeship programmes, our extensive in-house training academy, and coaching and mentorship. Collaborative team environment: Join a diverse and inclusive workplace where you can collaborate with passionate and talented individuals. Meaningful impact: Contribute to projects that make a real difference in the community and environment. Competitive benefits package: We recognise and reward your hard work with our wide-ranging benefits package designed to prioritise your wellbeing, support life choices, and help in both good and challenging times. Benefits Annual leave: Up to 25 days holiday plus bank holidays. Family-friendly policies: Enhanced maternity and shared parental leave. Employee Assistance Programmes: Support for personal and professional challenges. Voluntary benefits: Discounts on retail, holidays, gym memberships, and more. Financial wellbeing support: Resources to manage your finances. Competitive pension scheme: Secure your future. Recognition schemes: Colleague of the month and annual awards. Volunteering policy: Two days per year to support a cause of your choice. Mental health support: Comprehensive resources and support. About idverde We are Europe's largest provider of grounds maintenance services and landscape creation, in the UK alone we're a community of over 3,000 passionate colleagues shaping the future of the green industry. At idverde, we understand what it means to grow. Our history dates back to 1919, and today, with a turnover of £250 million, we're more than just a company - we're a force for positive change. We offer a range of services to create, maintain, and manage landscapes across the UK. Grow with us, and together we'll create a greener future for all.
Jul 26, 2025
Full time
M&A Analyst Location: King's Cross, London (Hybrid - 3+ days/week in office) Type: Full-Time Salary: £55,000 - £65,000 Play a key role in shaping Idverde's strategic growth across Europe. Idverde is Europe's leading provider of green infrastructure services, with a growing footprint across the UK and Europe. We are now seeking a high-potential M&A Analyst to join our London-based Corporate Development team. This is an exceptional opportunity for a junior candidate looking to build a career in M&A. You'll work in a live deal environment, learn directly from senior leaders, and gain experience across the full transaction lifecycle from market mapping and due diligence to deal execution and integration. About the Role Reporting to the Group Head of M&A and Corporate Development, and working closely with the M&A Director, you will be involved in: Conducting market reviews and identifying potential acquisition targets across Europe Supporting pipeline tracking, due diligence coordination, and company analysis Preparing Board and Executive Committee presentations on acquisition opportunities Assisting with valuation modelling, deal structuring, negotiation prep, and SPA reviews Supporting integration planning and post-deal monitoring across acquired businesses Initially, your focus will be on internal processes, coordination, and analysis - growing into deeper deal support and ownership over time (6-12 months). What We're Looking For This role suits a junior or entry-level candidate with a strong academic background and a clear ambition to move into M&A. We're particularly interested in individuals who are: Currently undertaking ACA training or recently qualified Working in audit, FP&A, treasury, or corporate finance, with solid exposure to company accounts Highly numerate, analytical, and commercially aware Motivated self-starters with excellent attention to detail and a proactive approach Strong communicators who can work across cross-functional teams Languages: Fluent English is essential. German, French, or another European language is desirable but not required. Why join us? As the UK's leading grounds maintenance and landscape creation provider, no two projects are ever the same - and neither are our people. That's why we're committed to nurturing a diverse and inclusive culture where everyone can thrive. What we offer Career development: We offer career advancement and development opportunities through our bespoke apprenticeship programmes, our extensive in-house training academy, and coaching and mentorship. Collaborative team environment: Join a diverse and inclusive workplace where you can collaborate with passionate and talented individuals. Meaningful impact: Contribute to projects that make a real difference in the community and environment. Competitive benefits package: We recognise and reward your hard work with our wide-ranging benefits package designed to prioritise your wellbeing, support life choices, and help in both good and challenging times. Benefits Annual leave: Up to 25 days holiday plus bank holidays. Family-friendly policies: Enhanced maternity and shared parental leave. Employee Assistance Programmes: Support for personal and professional challenges. Voluntary benefits: Discounts on retail, holidays, gym memberships, and more. Financial wellbeing support: Resources to manage your finances. Competitive pension scheme: Secure your future. Recognition schemes: Colleague of the month and annual awards. Volunteering policy: Two days per year to support a cause of your choice. Mental health support: Comprehensive resources and support. About idverde We are Europe's largest provider of grounds maintenance services and landscape creation, in the UK alone we're a community of over 3,000 passionate colleagues shaping the future of the green industry. At idverde, we understand what it means to grow. Our history dates back to 1919, and today, with a turnover of £250 million, we're more than just a company - we're a force for positive change. We offer a range of services to create, maintain, and manage landscapes across the UK. Grow with us, and together we'll create a greener future for all.
Graduate Senior Accounts and Business Development Consultant £30k-£32k basic salary, Realistic £45k-£50k+ 1st Year On Target Earnings + Fully Expensed Hyundai Hybrid SUV Company Car + Pension + Exciting corporate incentives Celsius Graduate Recruitment is thrilled to offer an incredible opportunity with a £3.5 billion turnover company operating across 29 countries, leading the industry standard in sustainability and recycling. As the top supplier to the NHS, Tesco, Sainsbury's, and major hotel chains like Hilton, Marriott, and Travelodge, this new regional role is part of one of Celsius' most successful recruitment partnerships, showcasing the significant growth and success of our client's graduate programme over the past three years. This Graduate Senior Accounts and Business Development position targets companies with 40-400 employees. The company boasts an 86% employee satisfaction rating, with top team members earning over £80k last year and one exceeding £90k. What We're Looking For: We are seeking bright, accomplished graduates who have the tenacity and drive to succeed in high-level B2B sales. Ideal candidates will: Initiate New Business: Proactively identify and secure new business opportunities within sophisticated accounts. Manage Relationships: Build and maintain strong relationships with key stakeholders in senior and large organisations. Why This Role is for You: Career Development: Benefit from comprehensive training and development programmes specifically designed for graduates. Supportive Environment: Join a dynamic team known for internal promotions and career growth. Industry Impact: Play a key role in reinforcing the company's leadership in multilevel textile and facilities services. Earning Potential: Command your earnings with high-income potential, supported by a successful, high-achieving team. Join a Winning Team: If you are passionate about sales and ready to excel in a dynamic, high-level corporate B2B environment, this is the perfect opportunity for you. Picture yourself driving growth, shaping the future of sales, and cultivating relationships with sophisticated key accounts. With top-notch training and support, you will be well-equipped to take charge of developing new business and managing accounts in your territory. Think Strategically: Develop and execute strategies to drive growth within your territory.nvironment, this is the perfect opportunity for you. Picture yourself driving growth, shaping the future of sales, and cultivating relationships with sophisticated key accounts. With top-notch training and support, you will be well-equipped to take charge of developing new business and managing accounts in your territory. Apply Now: Don't miss out on this thrilling opportunity to join an exceptional client and embark on an exciting journey in strategic sales. Apply now to seize your future and join our outstanding team! Your Future Begins Here!
Jul 25, 2025
Full time
Graduate Senior Accounts and Business Development Consultant £30k-£32k basic salary, Realistic £45k-£50k+ 1st Year On Target Earnings + Fully Expensed Hyundai Hybrid SUV Company Car + Pension + Exciting corporate incentives Celsius Graduate Recruitment is thrilled to offer an incredible opportunity with a £3.5 billion turnover company operating across 29 countries, leading the industry standard in sustainability and recycling. As the top supplier to the NHS, Tesco, Sainsbury's, and major hotel chains like Hilton, Marriott, and Travelodge, this new regional role is part of one of Celsius' most successful recruitment partnerships, showcasing the significant growth and success of our client's graduate programme over the past three years. This Graduate Senior Accounts and Business Development position targets companies with 40-400 employees. The company boasts an 86% employee satisfaction rating, with top team members earning over £80k last year and one exceeding £90k. What We're Looking For: We are seeking bright, accomplished graduates who have the tenacity and drive to succeed in high-level B2B sales. Ideal candidates will: Initiate New Business: Proactively identify and secure new business opportunities within sophisticated accounts. Manage Relationships: Build and maintain strong relationships with key stakeholders in senior and large organisations. Why This Role is for You: Career Development: Benefit from comprehensive training and development programmes specifically designed for graduates. Supportive Environment: Join a dynamic team known for internal promotions and career growth. Industry Impact: Play a key role in reinforcing the company's leadership in multilevel textile and facilities services. Earning Potential: Command your earnings with high-income potential, supported by a successful, high-achieving team. Join a Winning Team: If you are passionate about sales and ready to excel in a dynamic, high-level corporate B2B environment, this is the perfect opportunity for you. Picture yourself driving growth, shaping the future of sales, and cultivating relationships with sophisticated key accounts. With top-notch training and support, you will be well-equipped to take charge of developing new business and managing accounts in your territory. Think Strategically: Develop and execute strategies to drive growth within your territory.nvironment, this is the perfect opportunity for you. Picture yourself driving growth, shaping the future of sales, and cultivating relationships with sophisticated key accounts. With top-notch training and support, you will be well-equipped to take charge of developing new business and managing accounts in your territory. Apply Now: Don't miss out on this thrilling opportunity to join an exceptional client and embark on an exciting journey in strategic sales. Apply now to seize your future and join our outstanding team! Your Future Begins Here!
Graduate Senior Accounts and Business Development Consultant £30k-£32k basic salary, Realistic £45k-£50k+ 1st Year On Target Earnings + Fully Expensed Hyundai Hybrid SUV Company Car + Pension + Exciting corporate incentives Celsius Graduate Recruitment is thrilled to offer an incredible opportunity with a £3.5 billion turnover company operating across 29 countries, leading the industry standard in sustainability and recycling. As the top supplier to the NHS, Tesco, Sainsbury's, and major hotel chains like Hilton, Marriott, and Travelodge, this new regional role is part of one of Celsius' most successful recruitment partnerships, showcasing the significant growth and success of our client's graduate programme over the past three years. This Graduate Senior Accounts and Business Development position targets companies with 40-400 employees. The company boasts an 86% employee satisfaction rating, with top team members earning over £80k last year and one exceeding £90k. What We're Looking For: We are seeking bright, accomplished graduates who have the tenacity and drive to succeed in high-level B2B sales. Ideal candidates will: Initiate New Business: Proactively identify and secure new business opportunities within sophisticated accounts. Manage Relationships: Build and maintain strong relationships with key stakeholders in senior and large organisations. Why This Role is for You: Career Development: Benefit from comprehensive training and development programmes specifically designed for graduates. Supportive Environment: Join a dynamic team known for internal promotions and career growth. Industry Impact: Play a key role in reinforcing the company's leadership in multilevel textile and facilities services. Earning Potential: Command your earnings with high-income potential, supported by a successful, high-achieving team. Join a Winning Team: If you are passionate about sales and ready to excel in a dynamic, high-level corporate B2B environment, this is the perfect opportunity for you. Picture yourself driving growth, shaping the future of sales, and cultivating relationships with sophisticated key accounts. With top-notch training and support, you will be well-equipped to take charge of developing new business and managing accounts in your territory. Think Strategically: Develop and execute strategies to drive growth within your territory.nvironment, this is the perfect opportunity for you. Picture yourself driving growth, shaping the future of sales, and cultivating relationships with sophisticated key accounts. With top-notch training and support, you will be well-equipped to take charge of developing new business and managing accounts in your territory. Apply Now: Don't miss out on this thrilling opportunity to join an exceptional client and embark on an exciting journey in strategic sales. Apply now to seize your future and join our outstanding team! Your Future Begins Here!
Jul 25, 2025
Full time
Graduate Senior Accounts and Business Development Consultant £30k-£32k basic salary, Realistic £45k-£50k+ 1st Year On Target Earnings + Fully Expensed Hyundai Hybrid SUV Company Car + Pension + Exciting corporate incentives Celsius Graduate Recruitment is thrilled to offer an incredible opportunity with a £3.5 billion turnover company operating across 29 countries, leading the industry standard in sustainability and recycling. As the top supplier to the NHS, Tesco, Sainsbury's, and major hotel chains like Hilton, Marriott, and Travelodge, this new regional role is part of one of Celsius' most successful recruitment partnerships, showcasing the significant growth and success of our client's graduate programme over the past three years. This Graduate Senior Accounts and Business Development position targets companies with 40-400 employees. The company boasts an 86% employee satisfaction rating, with top team members earning over £80k last year and one exceeding £90k. What We're Looking For: We are seeking bright, accomplished graduates who have the tenacity and drive to succeed in high-level B2B sales. Ideal candidates will: Initiate New Business: Proactively identify and secure new business opportunities within sophisticated accounts. Manage Relationships: Build and maintain strong relationships with key stakeholders in senior and large organisations. Why This Role is for You: Career Development: Benefit from comprehensive training and development programmes specifically designed for graduates. Supportive Environment: Join a dynamic team known for internal promotions and career growth. Industry Impact: Play a key role in reinforcing the company's leadership in multilevel textile and facilities services. Earning Potential: Command your earnings with high-income potential, supported by a successful, high-achieving team. Join a Winning Team: If you are passionate about sales and ready to excel in a dynamic, high-level corporate B2B environment, this is the perfect opportunity for you. Picture yourself driving growth, shaping the future of sales, and cultivating relationships with sophisticated key accounts. With top-notch training and support, you will be well-equipped to take charge of developing new business and managing accounts in your territory. Think Strategically: Develop and execute strategies to drive growth within your territory.nvironment, this is the perfect opportunity for you. Picture yourself driving growth, shaping the future of sales, and cultivating relationships with sophisticated key accounts. With top-notch training and support, you will be well-equipped to take charge of developing new business and managing accounts in your territory. Apply Now: Don't miss out on this thrilling opportunity to join an exceptional client and embark on an exciting journey in strategic sales. Apply now to seize your future and join our outstanding team! Your Future Begins Here!
Job Title: Business Development Graduate Location : London Salary: £31k - £40k per annum DOE inc bonus Job Type: Permanent, Full Time The Company: The Company is a world leader in Sensors, Safety, Vision, Measurement and Microscopes. Founded in Japan in 1974, the company has experienced rapid growth and is now turning over more than $7 billion global sales per year. We also operate on over 50% profit due to our Direct Sales model! We have been listed on Forbes "The World's Most Innovative Companies" Top 100 every year since its inception and we have over 300,000 clients worldwide, including the main blue chip manufacturers. Benefits Starting Salary - £31,000 + Location Allowance Quarterly Bonus (Guaranteed minimum bonus year 1 = £5,000) Company Car for Business and Personal Use Advanced Company Pension with Aviva Life Cover Private Healthcare (including audiological, dental and optical cover, as well as subsidised Gym Membership) Full Expensed Business Travel and Accommodation Laptop and Mobile Phone The Position: We have opened our 2025 applications for ambitious graduates who are hungry to succeed and looking to advance their career within Consulting Sales. We provide a 2 to 3 month training programme which aims to give you a strong technical understanding of our products and an idea of what you will encounter out on the road. However, this is only the start of your continued training and development which will take place throughout your career at the company! Job Specification: Direct Sales position to which you will be delegated your own territory Weekly Structure: 2 Office Days, 3 Field Days Your role will be to find and follow up on business leads and schedule new business opportunities You will be meeting and demonstrating our products to technicians, engineers, managers and directors in order to sell effective solutions To be a key contributor to our dynamic, close knit sales team To be able to work in a fast paced environment where no two weeks are the same Personal Requirements: Degree educated in any discipline A hunger to succeed and over achieve Must be eligible to work in the UK Must have a full driving licence, valid in the UK Candidates with experience or relevant job titles of; Sponsorship Sales Executive, Corporate Partnerships Manager, B2B Sponsorship Specialist, Strategic Sponsorship Executive, Awards Sponsorship Strategist, Partnership Development Lead, B2B Sponsorship Sales Consultant, Sponsorship Relationship Manager, Corporate Sponsorship Advisor, B2B Sales, Area Sales Manager Field Business Development Manager, Nationwide Sales, Account Manager, Regional Sales Manager, Senior Sales, Business Developer, Senior Business Development Manager, Key Account Manager, Account Manager, Sales Account Manager, Sales Development, Sales Manager, Senior Sales Executive, Sales Team Lead, Business Development Lead, Sales Controller, Direct Sales, Account Sales Consultant, Sales Account Specialist, Business Developer, Senior Sales, Business Development, Sales Development, Business Development Lead, Business Development Specialist and Senior Sales Manager will all be considered.
Jul 25, 2025
Full time
Job Title: Business Development Graduate Location : London Salary: £31k - £40k per annum DOE inc bonus Job Type: Permanent, Full Time The Company: The Company is a world leader in Sensors, Safety, Vision, Measurement and Microscopes. Founded in Japan in 1974, the company has experienced rapid growth and is now turning over more than $7 billion global sales per year. We also operate on over 50% profit due to our Direct Sales model! We have been listed on Forbes "The World's Most Innovative Companies" Top 100 every year since its inception and we have over 300,000 clients worldwide, including the main blue chip manufacturers. Benefits Starting Salary - £31,000 + Location Allowance Quarterly Bonus (Guaranteed minimum bonus year 1 = £5,000) Company Car for Business and Personal Use Advanced Company Pension with Aviva Life Cover Private Healthcare (including audiological, dental and optical cover, as well as subsidised Gym Membership) Full Expensed Business Travel and Accommodation Laptop and Mobile Phone The Position: We have opened our 2025 applications for ambitious graduates who are hungry to succeed and looking to advance their career within Consulting Sales. We provide a 2 to 3 month training programme which aims to give you a strong technical understanding of our products and an idea of what you will encounter out on the road. However, this is only the start of your continued training and development which will take place throughout your career at the company! Job Specification: Direct Sales position to which you will be delegated your own territory Weekly Structure: 2 Office Days, 3 Field Days Your role will be to find and follow up on business leads and schedule new business opportunities You will be meeting and demonstrating our products to technicians, engineers, managers and directors in order to sell effective solutions To be a key contributor to our dynamic, close knit sales team To be able to work in a fast paced environment where no two weeks are the same Personal Requirements: Degree educated in any discipline A hunger to succeed and over achieve Must be eligible to work in the UK Must have a full driving licence, valid in the UK Candidates with experience or relevant job titles of; Sponsorship Sales Executive, Corporate Partnerships Manager, B2B Sponsorship Specialist, Strategic Sponsorship Executive, Awards Sponsorship Strategist, Partnership Development Lead, B2B Sponsorship Sales Consultant, Sponsorship Relationship Manager, Corporate Sponsorship Advisor, B2B Sales, Area Sales Manager Field Business Development Manager, Nationwide Sales, Account Manager, Regional Sales Manager, Senior Sales, Business Developer, Senior Business Development Manager, Key Account Manager, Account Manager, Sales Account Manager, Sales Development, Sales Manager, Senior Sales Executive, Sales Team Lead, Business Development Lead, Sales Controller, Direct Sales, Account Sales Consultant, Sales Account Specialist, Business Developer, Senior Sales, Business Development, Sales Development, Business Development Lead, Business Development Specialist and Senior Sales Manager will all be considered.
Business Development Consultant - Graduate or Graduate Calibre £28k - £30k basic salary , Realistic £50k 1st Year On Target Earnings + Fully Expensed Golf Company Car + Private Healthcare + Pension + £5 daily lunch allowance Celsius Graduate Recruitment are thrilled to exclusively represent a prestigious £3.5 Billion conglomerate, operating across 29 countries and renowned as the global leader in sustainability and recycling within their industry. The company has experienced significant growth and investment in the UK market over the past three years, propelling them to remarkable success. Now, they are gearing up for the next exciting phase of expansion in the UK. As the largest supplier to the NHS in the UK and serving major hotel chains and supermarkets such as Tesco and Sainsbury's, this multilevel service provider offers an exceptional opportunity for motivated and ambitious graduates to join their well-established sales team. The company provides a comprehensive graduate training program, boasting an impressive 86% employee satisfaction rating. Over 30% of their management team has been promoted internally through their career progression program! Our client are seeking highly motivated graduate and graduate calibre individuals who are committed to pursuing a career in B2B sales. If you aspire to take control of your earnings, build a career within a global corporate entity, thrive in a challenging and targeted environment, and are eager to undergo professional development in a structured setting, then this role is tailored to you. As a specialist and world-leading entity in multilevel textile and facilities services, you will contribute to enhancing the company's stellar reputation in the industry. Your responsibilities will involve developing new accounts and business within a designated territory, with full support, and a comprehensive, accredited training program designed specifically for graduates. If you are passionate about sales and envision a successful career in a corporate organisation, seize this opportunity to be part of an exciting journey. To learn more about this career and our outstanding client, and to be considered for the selection process, please submit your application as soon as possible!
Jul 25, 2025
Full time
Business Development Consultant - Graduate or Graduate Calibre £28k - £30k basic salary , Realistic £50k 1st Year On Target Earnings + Fully Expensed Golf Company Car + Private Healthcare + Pension + £5 daily lunch allowance Celsius Graduate Recruitment are thrilled to exclusively represent a prestigious £3.5 Billion conglomerate, operating across 29 countries and renowned as the global leader in sustainability and recycling within their industry. The company has experienced significant growth and investment in the UK market over the past three years, propelling them to remarkable success. Now, they are gearing up for the next exciting phase of expansion in the UK. As the largest supplier to the NHS in the UK and serving major hotel chains and supermarkets such as Tesco and Sainsbury's, this multilevel service provider offers an exceptional opportunity for motivated and ambitious graduates to join their well-established sales team. The company provides a comprehensive graduate training program, boasting an impressive 86% employee satisfaction rating. Over 30% of their management team has been promoted internally through their career progression program! Our client are seeking highly motivated graduate and graduate calibre individuals who are committed to pursuing a career in B2B sales. If you aspire to take control of your earnings, build a career within a global corporate entity, thrive in a challenging and targeted environment, and are eager to undergo professional development in a structured setting, then this role is tailored to you. As a specialist and world-leading entity in multilevel textile and facilities services, you will contribute to enhancing the company's stellar reputation in the industry. Your responsibilities will involve developing new accounts and business within a designated territory, with full support, and a comprehensive, accredited training program designed specifically for graduates. If you are passionate about sales and envision a successful career in a corporate organisation, seize this opportunity to be part of an exciting journey. To learn more about this career and our outstanding client, and to be considered for the selection process, please submit your application as soon as possible!
Job Title: Director of Governance & Assurance Location: London (hybrid - 2 days per week in the office + Board meetings) Contract Type: Permanent Industry: Housing Are you a strategic and operational leader with a passion for governance and assurance? Do you thrive in dynamic environments where compliance and best practises are paramount? If so, we invite you to join our client, a growing and complex organisation in the housing sector, as their new Director of Governance & Assurance ! In this pivotal role, you will provide sector-leading company secretariat, governance, and assurance, ensuring that the organisation's governance structure effectively manages regulated activities and commercial group entities. Your expertise will guide the Chief Executive, Chair, and Senior Leadership Team (SLT) in navigating the complex landscape of regulation, corporate governance, and business conduct. Key Responsibilities: Compliance: Ensure the organisation complies with all relevant legal, constitutional, and regulatory requirements while designing effective governance controls to support the Board and SLT. Data Protection: Oversee data protection as the organisation's information controller, ensuring data integrity and compliance. Board Meetings: organise and facilitate Board and committee meetings, ensuring they are well-structured and minutes are accurately recorded and distributed. Board Development: Collaborate with the Chair and Chief Executive to implement continuous improvement initiatives for Board systems and effectiveness. Risk Management: Develop systems and processes that align with governance best practises, ensuring robust risk management arrangements are in place. Your Qualities: We are looking for an individual who embodies a strategic and principled leadership style, ensuring the highest standards of governance, risk management, and regulatory compliance. You should possess: Leadership Skills: Strong leadership and management skills to oversee governance and assurance functions. Organisational Expertise: A highly organised approach to managing multiple priorities effectively. Analytical Acumen: The ability to analyse and interpret complex legal and regulatory requirements with ease. Exceptional Communication: Excellent communication skills to provide clear guidance and support to Board members. Attention to Detail: A keen eye for detail in record-keeping and compliance monitoring. Qualifications & Experience: A bachelor's degree in business administration, law, finance, or a related field (a master's degree or MBA is a plus!). Significant experience in a senior leadership role, ideally within governance, risk management, or compliance in the housing sector. Proven track record of successfully implementing governance frameworks and driving organisational performance improvements. Why Apply? Impactful Role: Make a significant impact on the governance and assurance landscape of a leading organisation in the housing sector. Professional Growth: Access opportunities for continuous learning and development in a supportive environment. Collaborative Culture: Join a team that values transparency, accountability, and proactive engagement. If you're ready to take the next step in your career and lead with integrity in the governance and assurance space, we want to hear from you! Apply Now! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Jul 25, 2025
Full time
Job Title: Director of Governance & Assurance Location: London (hybrid - 2 days per week in the office + Board meetings) Contract Type: Permanent Industry: Housing Are you a strategic and operational leader with a passion for governance and assurance? Do you thrive in dynamic environments where compliance and best practises are paramount? If so, we invite you to join our client, a growing and complex organisation in the housing sector, as their new Director of Governance & Assurance ! In this pivotal role, you will provide sector-leading company secretariat, governance, and assurance, ensuring that the organisation's governance structure effectively manages regulated activities and commercial group entities. Your expertise will guide the Chief Executive, Chair, and Senior Leadership Team (SLT) in navigating the complex landscape of regulation, corporate governance, and business conduct. Key Responsibilities: Compliance: Ensure the organisation complies with all relevant legal, constitutional, and regulatory requirements while designing effective governance controls to support the Board and SLT. Data Protection: Oversee data protection as the organisation's information controller, ensuring data integrity and compliance. Board Meetings: organise and facilitate Board and committee meetings, ensuring they are well-structured and minutes are accurately recorded and distributed. Board Development: Collaborate with the Chair and Chief Executive to implement continuous improvement initiatives for Board systems and effectiveness. Risk Management: Develop systems and processes that align with governance best practises, ensuring robust risk management arrangements are in place. Your Qualities: We are looking for an individual who embodies a strategic and principled leadership style, ensuring the highest standards of governance, risk management, and regulatory compliance. You should possess: Leadership Skills: Strong leadership and management skills to oversee governance and assurance functions. Organisational Expertise: A highly organised approach to managing multiple priorities effectively. Analytical Acumen: The ability to analyse and interpret complex legal and regulatory requirements with ease. Exceptional Communication: Excellent communication skills to provide clear guidance and support to Board members. Attention to Detail: A keen eye for detail in record-keeping and compliance monitoring. Qualifications & Experience: A bachelor's degree in business administration, law, finance, or a related field (a master's degree or MBA is a plus!). Significant experience in a senior leadership role, ideally within governance, risk management, or compliance in the housing sector. Proven track record of successfully implementing governance frameworks and driving organisational performance improvements. Why Apply? Impactful Role: Make a significant impact on the governance and assurance landscape of a leading organisation in the housing sector. Professional Growth: Access opportunities for continuous learning and development in a supportive environment. Collaborative Culture: Join a team that values transparency, accountability, and proactive engagement. If you're ready to take the next step in your career and lead with integrity in the governance and assurance space, we want to hear from you! Apply Now! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Director, Azenta Business System page is loaded Director, Azenta Business System Apply locations UK - Manchester Germany - Leipzig UK - Wotton time type Full time posted on Posted 6 Days Ago job requisition id R Azenta Inc. At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships. All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and Integrity Job Title Director, Azenta Business System Job Description Azenta Life Sciences is dedicated to enabling life sciences organizations around the world to bring impactful breakthroughs and therapies to market - faster. We provide a full suite of reliable cold-chain sample management solutions and genomic services across areas such as drug development, clinical research and advanced cell therapies for the industry's top pharmaceutical, biotech, academic, and healthcare institutions globally. Azenta encapsulates our commitment to helping customers reach new heights in their pursuit of scientific progress. By integrating our industry-leading capabilities, Azenta Life Sciences enterprise-wide sample exploration and management solutions will accelerate discovery, development and delivery, with greater speed and precision. At Azenta, we strive to keep elevating each other, our customers' work and our industry - building a healthier world for people everywhere. Position Overview The Director of the Azenta Business System will play a pivotal role in driving continuous improvement and organizational change as a member of the Corporate ABS group. They will be responsible for Lean deployment and strategy development across the UK and Germany-based sites for the Multiomics and Sample Management Solutions businesses. The ideal candidate will have significant experience driving Lean tools and methodologies while fostering a culture of Continuous Improvement across the organization. As a proven shop floor leader, they will be hands-on in Lean deployment activities including the introduction of foundational Lean tools (5S, Standard Work, TPI, Value Stream Mapping, and Problem Solving). They will balance the strategical elements of the Azenta Business System with tactical deployment. Key Responsibilities Utilizing the Azenta Business System to improve safety, quality, efficiency, cost, and other KPIs Aligning corporate strategy with site-based goals, needs, and improvement priorities Providing overall support, assistance, and direction to plant leadership teams regarding CI initiatives Utilizing data to identify gaps in performance versus best practices; work with teams to execute improvement plans Leading and coaching CI events and Kaizens through hands-on participation Developing Lean competencies in others to ensure sustainment Assisting with improvement of asset utilization and equipment management Developing training materials and effectively delivering in a team environment Understanding and applying financial drivers and key performance indicators Documenting best practices and sharing improvements to leverage results across Azenta Collaborating with global ABS leaders, plant teams, and executive leadership to ensure alignment on corporate strategy and goals Reporting Structure: Reports to Vice President, Azenta Business System Internal relationships: Plant Managers and Business Leaders No direct reports Year 1 Objectives Immersion into Azenta including ABS and existing lean methodologies. Support ABS launch strategy including democratization, culture building, and setup of ABS as a primary method of developing talent. Implement and sustain foundational Lean tools including Problem Solving and Daily Management in operations, commercial, and innovation spaces. Success will be measured by impact on SQDIP metrics. Ensure employee engagement and participation to create a culture of Continuous Improvement Education and Experience Bachelor's Degree in Engineering, Business, Operations, Chemistry, or related field 8-10 years relevant work experience across Continuous Improvement and Operations within a manufacturing/industrial environment Experience in Life Sciences, consumables/instrumentation, or regulated industry preferred. Industrial automation, genomics, cold chain, and/or GLP experience is beneficial. Visual Project Management experience preferred Training and dedicated experience with Continuous Improvement/Lean methodology; Lean certifications preferred Proven successful application of Lean tools including 80/20, Lean Leadership, including Daily Management, KPI Leadership, Standard Work, Gemba Walks, Value Stream Mapping, 6S, Transactional Process Improvements, Kanban/replenishment systems, Structured Problem Solving, RCCA, etc. Experience leading manufacturing operations in addition to dedicated Lean roles Strategy / Policy Deployment experience preferred Demonstrated ability to facilitate Kaizen events to produce sustained, measurable improvements Influential leadership skills to develop, mentor, and train employees at all levels without direct supervisory responsibility Strong interpersonal skills with the ability to relate to people at all levels of the organization Proficiency with Microsoft Office and general computer skills. Power Automate, Power Apps, Tableau experience preferred. If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at for assistance. Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status. About Us Azenta is a market leader in automated bio sample management solutions and multiomics services across areas such as drug development, clinical and advanced cell therapies for the industry's top pharmaceutical, biotech, academic and healthcare institutions globally. We provide unparalleled capabilities with our lab analysis, sample management and storage services, informatics software, and consumables, with the largest installed base managing over 1 billion samples globally. As a global leader in R&D multiomics services, Azenta Life Sciences, leads the way in providing superior data quality with unparalleled technical support to enable researchers around the world to advance their scientific discoveries faster than ever before.
Jul 25, 2025
Full time
Director, Azenta Business System page is loaded Director, Azenta Business System Apply locations UK - Manchester Germany - Leipzig UK - Wotton time type Full time posted on Posted 6 Days Ago job requisition id R Azenta Inc. At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships. All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and Integrity Job Title Director, Azenta Business System Job Description Azenta Life Sciences is dedicated to enabling life sciences organizations around the world to bring impactful breakthroughs and therapies to market - faster. We provide a full suite of reliable cold-chain sample management solutions and genomic services across areas such as drug development, clinical research and advanced cell therapies for the industry's top pharmaceutical, biotech, academic, and healthcare institutions globally. Azenta encapsulates our commitment to helping customers reach new heights in their pursuit of scientific progress. By integrating our industry-leading capabilities, Azenta Life Sciences enterprise-wide sample exploration and management solutions will accelerate discovery, development and delivery, with greater speed and precision. At Azenta, we strive to keep elevating each other, our customers' work and our industry - building a healthier world for people everywhere. Position Overview The Director of the Azenta Business System will play a pivotal role in driving continuous improvement and organizational change as a member of the Corporate ABS group. They will be responsible for Lean deployment and strategy development across the UK and Germany-based sites for the Multiomics and Sample Management Solutions businesses. The ideal candidate will have significant experience driving Lean tools and methodologies while fostering a culture of Continuous Improvement across the organization. As a proven shop floor leader, they will be hands-on in Lean deployment activities including the introduction of foundational Lean tools (5S, Standard Work, TPI, Value Stream Mapping, and Problem Solving). They will balance the strategical elements of the Azenta Business System with tactical deployment. Key Responsibilities Utilizing the Azenta Business System to improve safety, quality, efficiency, cost, and other KPIs Aligning corporate strategy with site-based goals, needs, and improvement priorities Providing overall support, assistance, and direction to plant leadership teams regarding CI initiatives Utilizing data to identify gaps in performance versus best practices; work with teams to execute improvement plans Leading and coaching CI events and Kaizens through hands-on participation Developing Lean competencies in others to ensure sustainment Assisting with improvement of asset utilization and equipment management Developing training materials and effectively delivering in a team environment Understanding and applying financial drivers and key performance indicators Documenting best practices and sharing improvements to leverage results across Azenta Collaborating with global ABS leaders, plant teams, and executive leadership to ensure alignment on corporate strategy and goals Reporting Structure: Reports to Vice President, Azenta Business System Internal relationships: Plant Managers and Business Leaders No direct reports Year 1 Objectives Immersion into Azenta including ABS and existing lean methodologies. Support ABS launch strategy including democratization, culture building, and setup of ABS as a primary method of developing talent. Implement and sustain foundational Lean tools including Problem Solving and Daily Management in operations, commercial, and innovation spaces. Success will be measured by impact on SQDIP metrics. Ensure employee engagement and participation to create a culture of Continuous Improvement Education and Experience Bachelor's Degree in Engineering, Business, Operations, Chemistry, or related field 8-10 years relevant work experience across Continuous Improvement and Operations within a manufacturing/industrial environment Experience in Life Sciences, consumables/instrumentation, or regulated industry preferred. Industrial automation, genomics, cold chain, and/or GLP experience is beneficial. Visual Project Management experience preferred Training and dedicated experience with Continuous Improvement/Lean methodology; Lean certifications preferred Proven successful application of Lean tools including 80/20, Lean Leadership, including Daily Management, KPI Leadership, Standard Work, Gemba Walks, Value Stream Mapping, 6S, Transactional Process Improvements, Kanban/replenishment systems, Structured Problem Solving, RCCA, etc. Experience leading manufacturing operations in addition to dedicated Lean roles Strategy / Policy Deployment experience preferred Demonstrated ability to facilitate Kaizen events to produce sustained, measurable improvements Influential leadership skills to develop, mentor, and train employees at all levels without direct supervisory responsibility Strong interpersonal skills with the ability to relate to people at all levels of the organization Proficiency with Microsoft Office and general computer skills. Power Automate, Power Apps, Tableau experience preferred. If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at for assistance. Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status. About Us Azenta is a market leader in automated bio sample management solutions and multiomics services across areas such as drug development, clinical and advanced cell therapies for the industry's top pharmaceutical, biotech, academic and healthcare institutions globally. We provide unparalleled capabilities with our lab analysis, sample management and storage services, informatics software, and consumables, with the largest installed base managing over 1 billion samples globally. As a global leader in R&D multiomics services, Azenta Life Sciences, leads the way in providing superior data quality with unparalleled technical support to enable researchers around the world to advance their scientific discoveries faster than ever before.
Locations : Boston London Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Director - Software Asset and Configuration Management (SACM) is responsible for the creation, implementation, and continuous improvement of BCG's modern, fully automated SACM function. As the beating heart of IT, this system will serve as the backbone for observability, service reliability, release and change management, and infrastructure management. The leader will drive the automation and governance of BCG's configuration management database (CMDB), integrating it with SRE, ITSM, and CICD pipelines to support always-on, compliant, and cost-efficient operations across BCG Core, BCG X, and CT. Key Responsibilities: Strategic Leadership & Platform Vision: Define and deliver the strategy, roadmap, and execution of BCG's global SACM platform. Establish the CMDB as a real-time, trusted system of record for configuration items across cloud, on-prem, and hybrid environments. Embed SACM capabilities into core IT processes including observability, incident response, service management, and architecture governance. Champion automation, transparency, and traceability of all infrastructure, software, and asset relationships. Automation & Integration: Build and operate a fully automated CMDB with bi-directional integrations across inventory, CICD pipelines, monitoring, and ITSM tools. Ensure SACM data is actively maintained through automated discovery, tagging, and reconciliation across systems. Enable cross-functional teams to consume and contribute to SACM data via APIs, dashboards, and shared workflows. Integrate with change, release, and problem management to reduce risk and accelerate safe deployments. Operational Excellence & SRE Alignment: Apply SRE principles to ensure reliability, performance, and resilience of the SACM platform. Embed SACM into 24x7 operations and observability platforms to support real-time decision-making. Support incident prevention, root cause analysis, and continuous improvement through data-driven insights. Define and enforce service level objectives (SLOs) and key performance indicators (KPIs) for SACM health and value. Governance, Compliance & Asset Management: Ensure accurate, complete, and up-to-date asset and configuration data across environments. Support audits, compliance initiatives, and license management by enabling traceable, historical configuration records. Partner with security, finance, and architecture to deliver governance, lifecycle, and policy adherence. Develop data ownership and stewardship models to ensure system integrity and accountability. Architecture & Platform Enablement: Work closely with architecture teams to model system dependencies, service maps, and integration patterns. Provide visibility into infrastructure and application architecture through contextualized configuration insights. Enable architecture governance, technical debt tracking, and risk impact assessments. Collaboration & Leadership: Lead a global team of engineers, analysts, and operations specialists responsible for the SACM platform. Partner across security, infrastructure, platform, and product teams to ensure SACM integration and value realization. Promote a culture of operational excellence, data-driven engineering, and continuous innovation. What You'll Bring Required Qualifications: 12+ years of experience in IT operations, infrastructure, or platform engineering roles. 5+ years of experience leading CMDB, ITSM, or configuration management functions. Deep understanding of ITSM frameworks (ITIL), asset management, and service management best practices. Strong experience with SRE practices, CICD pipelines, and observability platforms. Demonstrated ability to lead automation initiatives and manage real-time data platforms. Preferred Qualifications: Experience with tools such as ServiceNow, BMC, Jira Service Management, or equivalent. Familiarity with modern cloud environments (AWS, Azure, GCP) and infrastructure-as-code tools. Certifications in ITIL, SACM, SRE, or relevant cloud/DevOps practices. Who You'll Work With Work Environment & Additional Information: Hybrid or on-site work model. Occasional travel for global team engagement or vendor meetings. Ability to operate in a high-availability, global IT operations environment. The Director - Software Asset and Configuration Management (SACM) is a critical leadership role, launching a new, fully integrated capability that will transform how BCG manages its technology landscape. By connecting assets, services, and changes in real-time, this role ensures BCG's operations remain reliable, observable, secure, and continuously improving. Additional info Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role is $181,000.00 - $221,000.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Jul 25, 2025
Full time
Locations : Boston London Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Director - Software Asset and Configuration Management (SACM) is responsible for the creation, implementation, and continuous improvement of BCG's modern, fully automated SACM function. As the beating heart of IT, this system will serve as the backbone for observability, service reliability, release and change management, and infrastructure management. The leader will drive the automation and governance of BCG's configuration management database (CMDB), integrating it with SRE, ITSM, and CICD pipelines to support always-on, compliant, and cost-efficient operations across BCG Core, BCG X, and CT. Key Responsibilities: Strategic Leadership & Platform Vision: Define and deliver the strategy, roadmap, and execution of BCG's global SACM platform. Establish the CMDB as a real-time, trusted system of record for configuration items across cloud, on-prem, and hybrid environments. Embed SACM capabilities into core IT processes including observability, incident response, service management, and architecture governance. Champion automation, transparency, and traceability of all infrastructure, software, and asset relationships. Automation & Integration: Build and operate a fully automated CMDB with bi-directional integrations across inventory, CICD pipelines, monitoring, and ITSM tools. Ensure SACM data is actively maintained through automated discovery, tagging, and reconciliation across systems. Enable cross-functional teams to consume and contribute to SACM data via APIs, dashboards, and shared workflows. Integrate with change, release, and problem management to reduce risk and accelerate safe deployments. Operational Excellence & SRE Alignment: Apply SRE principles to ensure reliability, performance, and resilience of the SACM platform. Embed SACM into 24x7 operations and observability platforms to support real-time decision-making. Support incident prevention, root cause analysis, and continuous improvement through data-driven insights. Define and enforce service level objectives (SLOs) and key performance indicators (KPIs) for SACM health and value. Governance, Compliance & Asset Management: Ensure accurate, complete, and up-to-date asset and configuration data across environments. Support audits, compliance initiatives, and license management by enabling traceable, historical configuration records. Partner with security, finance, and architecture to deliver governance, lifecycle, and policy adherence. Develop data ownership and stewardship models to ensure system integrity and accountability. Architecture & Platform Enablement: Work closely with architecture teams to model system dependencies, service maps, and integration patterns. Provide visibility into infrastructure and application architecture through contextualized configuration insights. Enable architecture governance, technical debt tracking, and risk impact assessments. Collaboration & Leadership: Lead a global team of engineers, analysts, and operations specialists responsible for the SACM platform. Partner across security, infrastructure, platform, and product teams to ensure SACM integration and value realization. Promote a culture of operational excellence, data-driven engineering, and continuous innovation. What You'll Bring Required Qualifications: 12+ years of experience in IT operations, infrastructure, or platform engineering roles. 5+ years of experience leading CMDB, ITSM, or configuration management functions. Deep understanding of ITSM frameworks (ITIL), asset management, and service management best practices. Strong experience with SRE practices, CICD pipelines, and observability platforms. Demonstrated ability to lead automation initiatives and manage real-time data platforms. Preferred Qualifications: Experience with tools such as ServiceNow, BMC, Jira Service Management, or equivalent. Familiarity with modern cloud environments (AWS, Azure, GCP) and infrastructure-as-code tools. Certifications in ITIL, SACM, SRE, or relevant cloud/DevOps practices. Who You'll Work With Work Environment & Additional Information: Hybrid or on-site work model. Occasional travel for global team engagement or vendor meetings. Ability to operate in a high-availability, global IT operations environment. The Director - Software Asset and Configuration Management (SACM) is a critical leadership role, launching a new, fully integrated capability that will transform how BCG manages its technology landscape. By connecting assets, services, and changes in real-time, this role ensures BCG's operations remain reliable, observable, secure, and continuously improving. Additional info Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role is $181,000.00 - $221,000.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
IIBA (International Institute of Business Analysis)
Elevate the customer journey by translating product insights into lasting relationships and harness your expertise in proactive collaborations, onboarding, and product evolution. As a Customer Success Manager in JPMC's central Infrastructure Platforms team, you develop and maintain customer relationships that make our product value propositions a reality. Build and maintain strong relationships with our customers and understand their individual needs and goals as a core contributor of the team. Job responsibilities Drives product adoption, expansion, and retention activities to maintain a healthy customer base Conducts regular and proactive account meetings to share best practices, provides use case demonstrations to illustrate key product functionality, communicates future releases, and gathers feedback on the impact the product and its features have on our customers' business needs Guides customers through the onboarding process and sets up the product according to customer requirements, leveraging a deep understanding of our products and their capabilities, including new features and other enhancements Tracks key success metrics and provides data and feedback to the Product team to inform new features and priorities Support an internal JPMC line of business as an internal customer of our central Infrastructure Platform (IP) organization. Support your customer broadly as their cloud tech advisor and navigator of the IP org which includes private and public cloud platforms, products, abstraction layers, and tooling. Leads a cross-functional matrixed resources including Solutions Architects, Customer Success Analysts, and Operational/Production support resources. Drive annual planning and delivery structures in collaboration with customers, beginning with strategic annual planning sessions. Identify shared customers goals and areas where IP enablement is essential, aligning IP owners to drive delivery towards these objectives. Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in customer success roles in product or technology Demonstrated ability to influence product adoption and customer retention Excellent communication and interpersonal skills with the ability to effectively engage and influence stakeholders across all levels Proven ability to learn new technologies and teach it to others Demonstrated knowledge of both public and private cloud offerings as well as technical proficiency across compute, databases, networking, machine learning, and data analytics domains. Exhibit strong writing and communication skills with experience constructing technical business cases, calculating ROIs, and developing strategic plans. Navigate complex matrix organizations with globally dispersed resources. Communicate effectively at an executive level, tailoring messages to individual customers by adding contextual relevance. Cloud technical certifications in AWS, Azure and/or GCP. Preferred qualifications, capabilities, and skills Experience in a business to business (B2B) environment or as a colleague in a customer environment Advanced knowledge of the product development life cycle, technical design, and data analytics Experience within technical account management, professional services, or customer advisory functions. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Jul 25, 2025
Full time
Elevate the customer journey by translating product insights into lasting relationships and harness your expertise in proactive collaborations, onboarding, and product evolution. As a Customer Success Manager in JPMC's central Infrastructure Platforms team, you develop and maintain customer relationships that make our product value propositions a reality. Build and maintain strong relationships with our customers and understand their individual needs and goals as a core contributor of the team. Job responsibilities Drives product adoption, expansion, and retention activities to maintain a healthy customer base Conducts regular and proactive account meetings to share best practices, provides use case demonstrations to illustrate key product functionality, communicates future releases, and gathers feedback on the impact the product and its features have on our customers' business needs Guides customers through the onboarding process and sets up the product according to customer requirements, leveraging a deep understanding of our products and their capabilities, including new features and other enhancements Tracks key success metrics and provides data and feedback to the Product team to inform new features and priorities Support an internal JPMC line of business as an internal customer of our central Infrastructure Platform (IP) organization. Support your customer broadly as their cloud tech advisor and navigator of the IP org which includes private and public cloud platforms, products, abstraction layers, and tooling. Leads a cross-functional matrixed resources including Solutions Architects, Customer Success Analysts, and Operational/Production support resources. Drive annual planning and delivery structures in collaboration with customers, beginning with strategic annual planning sessions. Identify shared customers goals and areas where IP enablement is essential, aligning IP owners to drive delivery towards these objectives. Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in customer success roles in product or technology Demonstrated ability to influence product adoption and customer retention Excellent communication and interpersonal skills with the ability to effectively engage and influence stakeholders across all levels Proven ability to learn new technologies and teach it to others Demonstrated knowledge of both public and private cloud offerings as well as technical proficiency across compute, databases, networking, machine learning, and data analytics domains. Exhibit strong writing and communication skills with experience constructing technical business cases, calculating ROIs, and developing strategic plans. Navigate complex matrix organizations with globally dispersed resources. Communicate effectively at an executive level, tailoring messages to individual customers by adding contextual relevance. Cloud technical certifications in AWS, Azure and/or GCP. Preferred qualifications, capabilities, and skills Experience in a business to business (B2B) environment or as a colleague in a customer environment Advanced knowledge of the product development life cycle, technical design, and data analytics Experience within technical account management, professional services, or customer advisory functions. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Legal Operations Executive Department: 32-882 - Legal - Corporate Employment Type: Full Time Location: UK - London Reporting To: James Cooper Description THE ROLE: As Legal Operations Executive within DAZN's Group Legal Team, you'll be supporting the administrative legal needs of this dynamic and exciting sports media business. You'll be working with both central and regional legal functions taking an active role in managing a number of critical operational and administrative elements of the Group Legal Team. This role is full-time, based in our London Hammersmith head office 5 days a week (on site). As our new Legal Operations Executive, you'll have the opportunity to: Take primary responsibility for Legal invoice management: specifically, the processing of external law firm / third party invoices and matter coding, along with associated invoice /matter reporting; Liaise with and manage external counsel: working with the senior members of the Group Legal Team to manage the department's external counsel relations, including overseeing fee rates, billing and compliance with company policies, billing guidelines and panel firm benchmarking processes; Administer contract approval and execution duties: responsible for overseeing and maintaining the Group's contract approval /signing processes, including day-to-day management of the associated email inboxes; Liaise with directors and external law firms to co-ordinate signing of company documents, across multiple Group company entities and global DAZN territories; Be responsible for the inbox triage and allocation of legal support requests to the applicable Group Legal Team members; Undertake financial management: working closely with senior members of the Group Legal Team to improve financial planning, management, reporting; budgeting and forecasting and assisting with the management of internal team budgets (including external counsel spend, OpEx/CapEx, team travel and team entertainment); Collect and communicate financial information both within and outside of the Group Legal Team as needed; Support DAZN's company secretarial and governance function, including in relation to board meeting administration and associated preparatory activities; Consider, develop and implement legal operational process improvements; Provide general administrative support for business stakeholders relating to legal operations and strategic business systems; and Help to efficiently connect business stakeholders with the Group Legal Team. You'll have: Previous experience working in legal operations (and/or business operations) for a global law firm, multi-national in-house legal team or equivalent accountancy practice/professional environment. Experience in managing critical internal administrative processes (for example, contract execution, invoice management). Strong written and oral communication skills. Proficient in using enterprise software tools such as Microsoft Office, Excel, Word, SharePoint and Teams. Experience with legal technology systems such as matter management and e-billing or accounting technology systems and a familiarity with legal terminology. Competency in managing third-party service providers (including professional services providers / advisors). An ability to work when under pressure, prioritise effectively and meet deadlines. High level of attention to detail and practical problem-solving abilities. Ability to work on operational projects and tasks with a high degree of autonomy, where appropriate. A well-rounded personality with the capacity to work effectively with others from a wide range of professional and non-professional disciplines. A willingness to operate out of your comfort zone and the motivation to play a proactive role in developing DAZN's legal operations function. Benefits Benefits include access to DAZN, 25 days' annual leave (increasing by 3 days after 3 years), private medical insurance, life assurance, pension contributions up to 5%, family friendly community including enhanced parental leave, electric vehicle benefit option, free access for you and one other to our workplace mental health platform app (Unmind), learning and development resources, opportunity for flexible working, and access to our internal speaker series and events.
Jul 25, 2025
Full time
Legal Operations Executive Department: 32-882 - Legal - Corporate Employment Type: Full Time Location: UK - London Reporting To: James Cooper Description THE ROLE: As Legal Operations Executive within DAZN's Group Legal Team, you'll be supporting the administrative legal needs of this dynamic and exciting sports media business. You'll be working with both central and regional legal functions taking an active role in managing a number of critical operational and administrative elements of the Group Legal Team. This role is full-time, based in our London Hammersmith head office 5 days a week (on site). As our new Legal Operations Executive, you'll have the opportunity to: Take primary responsibility for Legal invoice management: specifically, the processing of external law firm / third party invoices and matter coding, along with associated invoice /matter reporting; Liaise with and manage external counsel: working with the senior members of the Group Legal Team to manage the department's external counsel relations, including overseeing fee rates, billing and compliance with company policies, billing guidelines and panel firm benchmarking processes; Administer contract approval and execution duties: responsible for overseeing and maintaining the Group's contract approval /signing processes, including day-to-day management of the associated email inboxes; Liaise with directors and external law firms to co-ordinate signing of company documents, across multiple Group company entities and global DAZN territories; Be responsible for the inbox triage and allocation of legal support requests to the applicable Group Legal Team members; Undertake financial management: working closely with senior members of the Group Legal Team to improve financial planning, management, reporting; budgeting and forecasting and assisting with the management of internal team budgets (including external counsel spend, OpEx/CapEx, team travel and team entertainment); Collect and communicate financial information both within and outside of the Group Legal Team as needed; Support DAZN's company secretarial and governance function, including in relation to board meeting administration and associated preparatory activities; Consider, develop and implement legal operational process improvements; Provide general administrative support for business stakeholders relating to legal operations and strategic business systems; and Help to efficiently connect business stakeholders with the Group Legal Team. You'll have: Previous experience working in legal operations (and/or business operations) for a global law firm, multi-national in-house legal team or equivalent accountancy practice/professional environment. Experience in managing critical internal administrative processes (for example, contract execution, invoice management). Strong written and oral communication skills. Proficient in using enterprise software tools such as Microsoft Office, Excel, Word, SharePoint and Teams. Experience with legal technology systems such as matter management and e-billing or accounting technology systems and a familiarity with legal terminology. Competency in managing third-party service providers (including professional services providers / advisors). An ability to work when under pressure, prioritise effectively and meet deadlines. High level of attention to detail and practical problem-solving abilities. Ability to work on operational projects and tasks with a high degree of autonomy, where appropriate. A well-rounded personality with the capacity to work effectively with others from a wide range of professional and non-professional disciplines. A willingness to operate out of your comfort zone and the motivation to play a proactive role in developing DAZN's legal operations function. Benefits Benefits include access to DAZN, 25 days' annual leave (increasing by 3 days after 3 years), private medical insurance, life assurance, pension contributions up to 5%, family friendly community including enhanced parental leave, electric vehicle benefit option, free access for you and one other to our workplace mental health platform app (Unmind), learning and development resources, opportunity for flexible working, and access to our internal speaker series and events.
Locations : Boston London Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Director - Software Asset and Configuration Management (SACM) is responsible for the creation, implementation, and continuous improvement of BCG's modern, fully automated SACM function. As the beating heart of IT, this system will serve as the backbone for observability, service reliability, release and change management, and infrastructure management. The leader will drive the automation and governance of BCG's configuration management database (CMDB), integrating it with SRE, ITSM, and CICD pipelines to support always-on, compliant, and cost-efficient operations across BCG Core, BCG X, and CT. Key Responsibilities: Strategic Leadership & Platform Vision: Define and deliver the strategy, roadmap, and execution of BCG's global SACM platform. Establish the CMDB as a real-time, trusted system of record for configuration items across cloud, on-prem, and hybrid environments. Embed SACM capabilities into core IT processes including observability, incident response, service management, and architecture governance. Champion automation, transparency, and traceability of all infrastructure, software, and asset relationships. Automation & Integration: Build and operate a fully automated CMDB with bi-directional integrations across inventory, CICD pipelines, monitoring, and ITSM tools. Ensure SACM data is actively maintained through automated discovery, tagging, and reconciliation across systems. Enable cross-functional teams to consume and contribute to SACM data via APIs, dashboards, and shared workflows. Integrate with change, release, and problem management to reduce risk and accelerate safe deployments. Operational Excellence & SRE Alignment: Apply SRE principles to ensure reliability, performance, and resilience of the SACM platform. Embed SACM into 24x7 operations and observability platforms to support real-time decision-making. Support incident prevention, root cause analysis, and continuous improvement through data-driven insights. Define and enforce service level objectives (SLOs) and key performance indicators (KPIs) for SACM health and value. Governance, Compliance & Asset Management: Ensure accurate, complete, and up-to-date asset and configuration data across environments. Support audits, compliance initiatives, and license management by enabling traceable, historical configuration records. Partner with security, finance, and architecture to deliver governance, lifecycle, and policy adherence. Develop data ownership and stewardship models to ensure system integrity and accountability. Architecture & Platform Enablement: Work closely with architecture teams to model system dependencies, service maps, and integration patterns. Provide visibility into infrastructure and application architecture through contextualized configuration insights. Enable architecture governance, technical debt tracking, and risk impact assessments. Collaboration & Leadership: Lead a global team of engineers, analysts, and operations specialists responsible for the SACM platform. Partner across security, infrastructure, platform, and product teams to ensure SACM integration and value realization. Promote a culture of operational excellence, data-driven engineering, and continuous innovation. What You'll Bring Required Qualifications: 12+ years of experience in IT operations, infrastructure, or platform engineering roles. 5+ years of experience leading CMDB, ITSM, or configuration management functions. Deep understanding of ITSM frameworks (ITIL), asset management, and service management best practices. Strong experience with SRE practices, CICD pipelines, and observability platforms. Demonstrated ability to lead automation initiatives and manage real-time data platforms. Preferred Qualifications: Experience with tools such as ServiceNow, BMC, Jira Service Management, or equivalent. Familiarity with modern cloud environments (AWS, Azure, GCP) and infrastructure-as-code tools. Certifications in ITIL, SACM, SRE, or relevant cloud/DevOps practices. Who You'll Work With Work Environment & Additional Information: Hybrid or on-site work model. Occasional travel for global team engagement or vendor meetings. Ability to operate in a high-availability, global IT operations environment. The Director - Software Asset and Configuration Management (SACM) is a critical leadership role, launching a new, fully integrated capability that will transform how BCG manages its technology landscape. By connecting assets, services, and changes in real-time, this role ensures BCG's operations remain reliable, observable, secure, and continuously improving. Additional info Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role is $181,000.00 - $221,000.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Jul 25, 2025
Full time
Locations : Boston London Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Director - Software Asset and Configuration Management (SACM) is responsible for the creation, implementation, and continuous improvement of BCG's modern, fully automated SACM function. As the beating heart of IT, this system will serve as the backbone for observability, service reliability, release and change management, and infrastructure management. The leader will drive the automation and governance of BCG's configuration management database (CMDB), integrating it with SRE, ITSM, and CICD pipelines to support always-on, compliant, and cost-efficient operations across BCG Core, BCG X, and CT. Key Responsibilities: Strategic Leadership & Platform Vision: Define and deliver the strategy, roadmap, and execution of BCG's global SACM platform. Establish the CMDB as a real-time, trusted system of record for configuration items across cloud, on-prem, and hybrid environments. Embed SACM capabilities into core IT processes including observability, incident response, service management, and architecture governance. Champion automation, transparency, and traceability of all infrastructure, software, and asset relationships. Automation & Integration: Build and operate a fully automated CMDB with bi-directional integrations across inventory, CICD pipelines, monitoring, and ITSM tools. Ensure SACM data is actively maintained through automated discovery, tagging, and reconciliation across systems. Enable cross-functional teams to consume and contribute to SACM data via APIs, dashboards, and shared workflows. Integrate with change, release, and problem management to reduce risk and accelerate safe deployments. Operational Excellence & SRE Alignment: Apply SRE principles to ensure reliability, performance, and resilience of the SACM platform. Embed SACM into 24x7 operations and observability platforms to support real-time decision-making. Support incident prevention, root cause analysis, and continuous improvement through data-driven insights. Define and enforce service level objectives (SLOs) and key performance indicators (KPIs) for SACM health and value. Governance, Compliance & Asset Management: Ensure accurate, complete, and up-to-date asset and configuration data across environments. Support audits, compliance initiatives, and license management by enabling traceable, historical configuration records. Partner with security, finance, and architecture to deliver governance, lifecycle, and policy adherence. Develop data ownership and stewardship models to ensure system integrity and accountability. Architecture & Platform Enablement: Work closely with architecture teams to model system dependencies, service maps, and integration patterns. Provide visibility into infrastructure and application architecture through contextualized configuration insights. Enable architecture governance, technical debt tracking, and risk impact assessments. Collaboration & Leadership: Lead a global team of engineers, analysts, and operations specialists responsible for the SACM platform. Partner across security, infrastructure, platform, and product teams to ensure SACM integration and value realization. Promote a culture of operational excellence, data-driven engineering, and continuous innovation. What You'll Bring Required Qualifications: 12+ years of experience in IT operations, infrastructure, or platform engineering roles. 5+ years of experience leading CMDB, ITSM, or configuration management functions. Deep understanding of ITSM frameworks (ITIL), asset management, and service management best practices. Strong experience with SRE practices, CICD pipelines, and observability platforms. Demonstrated ability to lead automation initiatives and manage real-time data platforms. Preferred Qualifications: Experience with tools such as ServiceNow, BMC, Jira Service Management, or equivalent. Familiarity with modern cloud environments (AWS, Azure, GCP) and infrastructure-as-code tools. Certifications in ITIL, SACM, SRE, or relevant cloud/DevOps practices. Who You'll Work With Work Environment & Additional Information: Hybrid or on-site work model. Occasional travel for global team engagement or vendor meetings. Ability to operate in a high-availability, global IT operations environment. The Director - Software Asset and Configuration Management (SACM) is a critical leadership role, launching a new, fully integrated capability that will transform how BCG manages its technology landscape. By connecting assets, services, and changes in real-time, this role ensures BCG's operations remain reliable, observable, secure, and continuously improving. Additional info Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role is $181,000.00 - $221,000.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Principal, VAT Consulting page is loaded Principal, VAT Consulting Apply locations London time type Full time posted on Posted 6 Days Ago job requisition id R Why Ryan? Competitive Compensation and Benefits Home Office Stipend Business Connectivity Reimbursement (Phone/Internet) Gym Membership or Equipment Reimbursement LinkedIn Learning Subscription Flexible Work Environment Tuition Reimbursement After One Year of Service Accelerated Career Path Award-Winning Culture & Community Outreach The Principal develops, implements, and executes tax services. They also oversee operations of Practice to meet current and future business requirements. Duties and Responsibilities: Develops new client relationships and works with Ryan's global management team to expand the practice to other markets Works with other Ryan practices to develop new planning ideas to deliver to clients Coordinates the delivery of Practice services to Ryan clients Supervises consulting and recovery work delegated to staff and managers Delivers presentations to prospects and clients Serves as subject matter expert on Practice and assigned jurisdictions/geographical areas Assists in the general administration and best practice operations of the Practice Is accountable for the profitability of the Practice, monitoring the financial statements (e.g., P&L, revenue, margin), and building efficiencies to maximize profitability. Communicates with the Executive Committee, Principals, management team and Senior Leadership within Ryan on status of business requirements Partners with Corporate Development to unite on acquisition strategies for the business and assists with maintaining relationships with potential acquisition candidates, strategic partners and leads transition team for new acquisitions Oversees and centralizes the proposal process for the Practice and teams with Business Development on key clients and sales initiatives Performs other duties as assigned. Education and Experience: Bachelor's degree in related field required; has a minimum of 10 to 12 years' experience in Practice-specific area; has excellent technical Practice Consulting skills; deep familiarity with Practice laws and rules; has previous track record of excellent service delivery and working in a team environment. Computer Skills: To perform this job successfully, an individual must have intermediate knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Internet navigation and research. As well as familiarity of tax systems and software. Supervisory Responsibilities: Directly supervises employees in the Practice and carries out supervisory responsibilities in accordance with the Firm's policies and applicable laws. Work Environment: Standard indoor working environment Occasional long periods of sitting while working at computer Occasional long periods of standing while copying Must be able to lift, carry, push, or pull up to 10 lbs. Position requires regular interaction with coworkers and clients both in person and via e-mail and telephone Independent travel requirement: 50% plus. Similar Jobs (5) Senior Consultant, VAT Consulting locations London time type Full time posted on Posted 8 Days Ago Senior Manager, VAT Consulting locations London time type Full time posted on Posted 8 Days Ago Senior Director, VAT Consulting locations London time type Full time posted on Posted 6 Days Ago
Jul 25, 2025
Full time
Principal, VAT Consulting page is loaded Principal, VAT Consulting Apply locations London time type Full time posted on Posted 6 Days Ago job requisition id R Why Ryan? Competitive Compensation and Benefits Home Office Stipend Business Connectivity Reimbursement (Phone/Internet) Gym Membership or Equipment Reimbursement LinkedIn Learning Subscription Flexible Work Environment Tuition Reimbursement After One Year of Service Accelerated Career Path Award-Winning Culture & Community Outreach The Principal develops, implements, and executes tax services. They also oversee operations of Practice to meet current and future business requirements. Duties and Responsibilities: Develops new client relationships and works with Ryan's global management team to expand the practice to other markets Works with other Ryan practices to develop new planning ideas to deliver to clients Coordinates the delivery of Practice services to Ryan clients Supervises consulting and recovery work delegated to staff and managers Delivers presentations to prospects and clients Serves as subject matter expert on Practice and assigned jurisdictions/geographical areas Assists in the general administration and best practice operations of the Practice Is accountable for the profitability of the Practice, monitoring the financial statements (e.g., P&L, revenue, margin), and building efficiencies to maximize profitability. Communicates with the Executive Committee, Principals, management team and Senior Leadership within Ryan on status of business requirements Partners with Corporate Development to unite on acquisition strategies for the business and assists with maintaining relationships with potential acquisition candidates, strategic partners and leads transition team for new acquisitions Oversees and centralizes the proposal process for the Practice and teams with Business Development on key clients and sales initiatives Performs other duties as assigned. Education and Experience: Bachelor's degree in related field required; has a minimum of 10 to 12 years' experience in Practice-specific area; has excellent technical Practice Consulting skills; deep familiarity with Practice laws and rules; has previous track record of excellent service delivery and working in a team environment. Computer Skills: To perform this job successfully, an individual must have intermediate knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Internet navigation and research. As well as familiarity of tax systems and software. Supervisory Responsibilities: Directly supervises employees in the Practice and carries out supervisory responsibilities in accordance with the Firm's policies and applicable laws. Work Environment: Standard indoor working environment Occasional long periods of sitting while working at computer Occasional long periods of standing while copying Must be able to lift, carry, push, or pull up to 10 lbs. Position requires regular interaction with coworkers and clients both in person and via e-mail and telephone Independent travel requirement: 50% plus. Similar Jobs (5) Senior Consultant, VAT Consulting locations London time type Full time posted on Posted 8 Days Ago Senior Manager, VAT Consulting locations London time type Full time posted on Posted 8 Days Ago Senior Director, VAT Consulting locations London time type Full time posted on Posted 6 Days Ago
Recruiter: Victor Immanuel About Us: Transform rail operations for a sustainable future! KONUX is a dynamic and fast-growing technology company that is transforming the way industry works. Our AI-powered solutions empower our customers to make smarter, data-driven decisions, and our culture is fueled by grit, ingenuity, and credibility - we believe that these values are essential to unlocking the potential of technology and making a real impact. At KONUX, we are passionate about driving innovation in the fields of IoT and AI, and we are looking for like-minded individuals to join our team. Job Description: We are seeking a Customer Success Manager (m/f/x) to join our team of innovators. The mission of the Customer Success Management at KONUX is to make our clients successful on their journey to a sustainable future by using our products and services. This means providing consistent, reliable and high-quality customer project delivery, supporting the customers' internal transformation by operationalising the KONUX system, to activate account upsell dynamics by building qualified and quantified success stories with our customers to drive wider implementation. As a Customer Success Manager, you will be responsible for supporting customers' projects, from delivery through the entire customer journey. You will be working in a cross-functional key account matrix with account managers, solution engineers, data scientists, and executive sponsors, focusing on long-term transformational partnerships with your customers. You will work remotely but with the ability to travel between various UK locations easily Your Impact: Support the customer in their journey of transformation: Support the customer in implementing our solution in their working processes Constantly drive product adoption with the customer organisation Jointly discuss improvements to our product to increase client value Support customers in their working environments, both office based and some occasional field based activities Ensure superior customer experience and customer satisfaction: Manage customer expectations - and become the customer advocate inside KONUX organisation Ensure all customer requests are appropriately understood, prioritised, and addressed while maintaining sensitivity towards both customer success and impact to KONUX organisation Expand KONUX product footprint and service scope at your customer: Serve as product usage consultant to enable customer to operationalise KONUX solution into their processes therefore create upselling opportunities Become a KONUX product and client expert Build trusted relationships with your customer counterparts, based on mutual respect and openness Successfully manage and deliver complex roll-out project and Service Delivery at customer's organisation: Prepare the delivery phase by managing dependencies and by coordinating with all relevant KONUX departments Plan and manage the deployment/roll-out as well as service delivery phase jointly with your customer counterpart Anticipate the risk exposure, ensure that risks are properly communicated and documented, define mitigation strategies and work with the customer to ensure the mutually agreed-upon action plan To be successful in this role, you'll need to have: Bachelor's degree in Business, Marketing or Engineering/Science 2 to 5 years of hands-on experience in client management roles within relevant industries: Proven experience with SaaS customer success frameworks as well as deep understanding of IoT and Digitisation concepts Creative problem solver and natural entrepreneur; comfortable with risk-taking and ambiguity Executive engagement skills with an ability to establish strong relationships with business decision-makers Exceptional verbal and written communication skills in English Highly collaborative, yet able to function well independently Travelling would be required time to time (within UK and to the German HQ) Sharing the KONUX Culture, incl. a growth mindset, resilience and flexibility Why Join Us: Competitive salary Equity (all permanent KONUX employees have equity!) Dedicated Learning & Development budget of 3.600€ p.a. 100% Remote working Flexible working conditions, home office equipment and free choice between a Windows or Apple laptop ️ Health benefits supporting your physical and mental well-being, e.g wellpass/gym membership and mental health app licence Company pension scheme Access to Corporate Benefits and Future Benefits 27 vacation days (+1 day on every work anniversary for 3 years) Volunteering activities (2 additional days off) Company and team events Equal Opportunity At KONUX , we believe that a diverse team achieves better results faster. So here's the deal: You bring in your very own perspective. We promise to judge your qualifications and performance, not your age, sex, religion, skin color, gender identity, family status or disability.
Jul 25, 2025
Full time
Recruiter: Victor Immanuel About Us: Transform rail operations for a sustainable future! KONUX is a dynamic and fast-growing technology company that is transforming the way industry works. Our AI-powered solutions empower our customers to make smarter, data-driven decisions, and our culture is fueled by grit, ingenuity, and credibility - we believe that these values are essential to unlocking the potential of technology and making a real impact. At KONUX, we are passionate about driving innovation in the fields of IoT and AI, and we are looking for like-minded individuals to join our team. Job Description: We are seeking a Customer Success Manager (m/f/x) to join our team of innovators. The mission of the Customer Success Management at KONUX is to make our clients successful on their journey to a sustainable future by using our products and services. This means providing consistent, reliable and high-quality customer project delivery, supporting the customers' internal transformation by operationalising the KONUX system, to activate account upsell dynamics by building qualified and quantified success stories with our customers to drive wider implementation. As a Customer Success Manager, you will be responsible for supporting customers' projects, from delivery through the entire customer journey. You will be working in a cross-functional key account matrix with account managers, solution engineers, data scientists, and executive sponsors, focusing on long-term transformational partnerships with your customers. You will work remotely but with the ability to travel between various UK locations easily Your Impact: Support the customer in their journey of transformation: Support the customer in implementing our solution in their working processes Constantly drive product adoption with the customer organisation Jointly discuss improvements to our product to increase client value Support customers in their working environments, both office based and some occasional field based activities Ensure superior customer experience and customer satisfaction: Manage customer expectations - and become the customer advocate inside KONUX organisation Ensure all customer requests are appropriately understood, prioritised, and addressed while maintaining sensitivity towards both customer success and impact to KONUX organisation Expand KONUX product footprint and service scope at your customer: Serve as product usage consultant to enable customer to operationalise KONUX solution into their processes therefore create upselling opportunities Become a KONUX product and client expert Build trusted relationships with your customer counterparts, based on mutual respect and openness Successfully manage and deliver complex roll-out project and Service Delivery at customer's organisation: Prepare the delivery phase by managing dependencies and by coordinating with all relevant KONUX departments Plan and manage the deployment/roll-out as well as service delivery phase jointly with your customer counterpart Anticipate the risk exposure, ensure that risks are properly communicated and documented, define mitigation strategies and work with the customer to ensure the mutually agreed-upon action plan To be successful in this role, you'll need to have: Bachelor's degree in Business, Marketing or Engineering/Science 2 to 5 years of hands-on experience in client management roles within relevant industries: Proven experience with SaaS customer success frameworks as well as deep understanding of IoT and Digitisation concepts Creative problem solver and natural entrepreneur; comfortable with risk-taking and ambiguity Executive engagement skills with an ability to establish strong relationships with business decision-makers Exceptional verbal and written communication skills in English Highly collaborative, yet able to function well independently Travelling would be required time to time (within UK and to the German HQ) Sharing the KONUX Culture, incl. a growth mindset, resilience and flexibility Why Join Us: Competitive salary Equity (all permanent KONUX employees have equity!) Dedicated Learning & Development budget of 3.600€ p.a. 100% Remote working Flexible working conditions, home office equipment and free choice between a Windows or Apple laptop ️ Health benefits supporting your physical and mental well-being, e.g wellpass/gym membership and mental health app licence Company pension scheme Access to Corporate Benefits and Future Benefits 27 vacation days (+1 day on every work anniversary for 3 years) Volunteering activities (2 additional days off) Company and team events Equal Opportunity At KONUX , we believe that a diverse team achieves better results faster. So here's the deal: You bring in your very own perspective. We promise to judge your qualifications and performance, not your age, sex, religion, skin color, gender identity, family status or disability.
Director, Int'l Strategy and M&A - Europe page is loaded Director, Int'l Strategy and M&A - Europe Apply locations London, United Kingdom time type Full time posted on Posted 2 Days Ago job requisition id R8 A collective energy and ambition. A place where you can make a real difference. We're a company that genuinely cares about our people, our products, our consumers and the environment. Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries. United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win. Are you ready to make a significant impact on a global scale? We are seeking a dynamic and experienced Director of International Strategy, M&A - Europe to join our team. Reporting to the Executive Vice President of Strategy, M&A, and Business Partnerships, this pivotal role is integral to our Strategy and M&A team, focusing on corporate strategy, transaction execution, and international business development. Based at our London Euston office with hybrid working available. This position is central to our Strategy and M&A team, tasked with driving corporate strategy, transaction execution, and international business development across Europe and Africa. The Director will lead the design and implementation of strategic plans, ensuring alignment with corporate goals and collaborating with senior leadership and cross-functional teams. Key Responsibilities: Lead and participate in the design and iteration of corporate strategy. Guide the strategic planning process and advise the Senior Leadership Team. Ensure departmental, brand, and regional strategies align with overall business goals. Support the review and reporting of business strategy with senior stakeholders. Partner with the EU Executive team to identify new growth opportunities in Europe and Africa. Lead initiatives to improve financial, operational, and commercial efficiency. Educate and train internal departments about corporate and M&A strategy. Facilitate communication between the Senior US Executive team and the EA business. Play a key role in corporate acquisitions, joint ventures, and divestitures. Participate in direct investments and venture capital accelerators. Facilitate knowledge transfer to institutionalize corporate development knowledge. Challenge assumptions and establish best practices to enhance M&A capabilities. The ideal candidate will possess a strong proficiency in Excel and financial modeling, along with a deep understanding of finance and accounting concepts, including industry-standard valuation methodologies. You will demonstrate exceptional project management skills, capable of handling multiple priorities under aggressive timelines, and effectively communicating complex financial concepts to non-financial peers and managers. With intellectual curiosity and a drive to deliver results, you thrive in fast-paced, dynamic environments, adept at managing both internal and external resources. You are willing to challenge assumptions and the status quo to establish best practices and enhance M&A capabilities within the team. A Bachelor's degree in Accounting or Finance is required, with an MBA preferred, complemented by over seven years of experience in consulting, private equity, investment banking, or corporate development. In return we offer a competitive package including 24 days annual leave, pension matched up to 9% contribution, bonus, LTI and medical. For more information on our company, our brands and our culture visit us at When applying for a role and sending your cv, you understand that the Company will hold your personal data in relation to your prospective employment and will process that data for legitimate business reasons within the requirements of UK data protection laws currently in effect and as they become applicable, including the Data Protection Act 1998, the General Data Protection Regulation (Regulation (EU) 2016/679 and any successor legislation. Candidate Privacy Notice . About Us Church & Dwight is a world-leader in household and personal care products. Our global brands include ARM & HAMMER, Batiste, OxiClean, Trojan, XTRA, Nair, First Response, Spinbrush, Orajel, vitafusion, Li'l Critters, Water Pik and FLAWLESS. Founded in 1846, we have operations globally and are listed in the S&P 500.
Jul 25, 2025
Full time
Director, Int'l Strategy and M&A - Europe page is loaded Director, Int'l Strategy and M&A - Europe Apply locations London, United Kingdom time type Full time posted on Posted 2 Days Ago job requisition id R8 A collective energy and ambition. A place where you can make a real difference. We're a company that genuinely cares about our people, our products, our consumers and the environment. Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries. United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win. Are you ready to make a significant impact on a global scale? We are seeking a dynamic and experienced Director of International Strategy, M&A - Europe to join our team. Reporting to the Executive Vice President of Strategy, M&A, and Business Partnerships, this pivotal role is integral to our Strategy and M&A team, focusing on corporate strategy, transaction execution, and international business development. Based at our London Euston office with hybrid working available. This position is central to our Strategy and M&A team, tasked with driving corporate strategy, transaction execution, and international business development across Europe and Africa. The Director will lead the design and implementation of strategic plans, ensuring alignment with corporate goals and collaborating with senior leadership and cross-functional teams. Key Responsibilities: Lead and participate in the design and iteration of corporate strategy. Guide the strategic planning process and advise the Senior Leadership Team. Ensure departmental, brand, and regional strategies align with overall business goals. Support the review and reporting of business strategy with senior stakeholders. Partner with the EU Executive team to identify new growth opportunities in Europe and Africa. Lead initiatives to improve financial, operational, and commercial efficiency. Educate and train internal departments about corporate and M&A strategy. Facilitate communication between the Senior US Executive team and the EA business. Play a key role in corporate acquisitions, joint ventures, and divestitures. Participate in direct investments and venture capital accelerators. Facilitate knowledge transfer to institutionalize corporate development knowledge. Challenge assumptions and establish best practices to enhance M&A capabilities. The ideal candidate will possess a strong proficiency in Excel and financial modeling, along with a deep understanding of finance and accounting concepts, including industry-standard valuation methodologies. You will demonstrate exceptional project management skills, capable of handling multiple priorities under aggressive timelines, and effectively communicating complex financial concepts to non-financial peers and managers. With intellectual curiosity and a drive to deliver results, you thrive in fast-paced, dynamic environments, adept at managing both internal and external resources. You are willing to challenge assumptions and the status quo to establish best practices and enhance M&A capabilities within the team. A Bachelor's degree in Accounting or Finance is required, with an MBA preferred, complemented by over seven years of experience in consulting, private equity, investment banking, or corporate development. In return we offer a competitive package including 24 days annual leave, pension matched up to 9% contribution, bonus, LTI and medical. For more information on our company, our brands and our culture visit us at When applying for a role and sending your cv, you understand that the Company will hold your personal data in relation to your prospective employment and will process that data for legitimate business reasons within the requirements of UK data protection laws currently in effect and as they become applicable, including the Data Protection Act 1998, the General Data Protection Regulation (Regulation (EU) 2016/679 and any successor legislation. Candidate Privacy Notice . About Us Church & Dwight is a world-leader in household and personal care products. Our global brands include ARM & HAMMER, Batiste, OxiClean, Trojan, XTRA, Nair, First Response, Spinbrush, Orajel, vitafusion, Li'l Critters, Water Pik and FLAWLESS. Founded in 1846, we have operations globally and are listed in the S&P 500.
Locations : Boston London Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Director - Software Asset and Configuration Management (SACM) is responsible for the creation, implementation, and continuous improvement of BCG's modern, fully automated SACM function. As the beating heart of IT, this system will serve as the backbone for observability, service reliability, release and change management, and infrastructure management. The leader will drive the automation and governance of BCG's configuration management database (CMDB), integrating it with SRE, ITSM, and CICD pipelines to support always-on, compliant, and cost-efficient operations across BCG Core, BCG X, and CT. Key Responsibilities: Strategic Leadership & Platform Vision: Define and deliver the strategy, roadmap, and execution of BCG's global SACM platform. Establish the CMDB as a real-time, trusted system of record for configuration items across cloud, on-prem, and hybrid environments. Embed SACM capabilities into core IT processes including observability, incident response, service management, and architecture governance. Champion automation, transparency, and traceability of all infrastructure, software, and asset relationships. Automation & Integration: Build and operate a fully automated CMDB with bi-directional integrations across inventory, CICD pipelines, monitoring, and ITSM tools. Ensure SACM data is actively maintained through automated discovery, tagging, and reconciliation across systems. Enable cross-functional teams to consume and contribute to SACM data via APIs, dashboards, and shared workflows. Integrate with change, release, and problem management to reduce risk and accelerate safe deployments. Operational Excellence & SRE Alignment: Apply SRE principles to ensure reliability, performance, and resilience of the SACM platform. Embed SACM into 24x7 operations and observability platforms to support real-time decision-making. Support incident prevention, root cause analysis, and continuous improvement through data-driven insights. Define and enforce service level objectives (SLOs) and key performance indicators (KPIs) for SACM health and value. Governance, Compliance & Asset Management: Ensure accurate, complete, and up-to-date asset and configuration data across environments. Support audits, compliance initiatives, and license management by enabling traceable, historical configuration records. Partner with security, finance, and architecture to deliver governance, lifecycle, and policy adherence. Develop data ownership and stewardship models to ensure system integrity and accountability. Architecture & Platform Enablement: Work closely with architecture teams to model system dependencies, service maps, and integration patterns. Provide visibility into infrastructure and application architecture through contextualized configuration insights. Enable architecture governance, technical debt tracking, and risk impact assessments. Collaboration & Leadership: Lead a global team of engineers, analysts, and operations specialists responsible for the SACM platform. Partner across security, infrastructure, platform, and product teams to ensure SACM integration and value realization. Promote a culture of operational excellence, data-driven engineering, and continuous innovation. What You'll Bring Required Qualifications: 12+ years of experience in IT operations, infrastructure, or platform engineering roles. 5+ years of experience leading CMDB, ITSM, or configuration management functions. Deep understanding of ITSM frameworks (ITIL), asset management, and service management best practices. Strong experience with SRE practices, CICD pipelines, and observability platforms. Demonstrated ability to lead automation initiatives and manage real-time data platforms. Preferred Qualifications: Experience with tools such as ServiceNow, BMC, Jira Service Management, or equivalent. Familiarity with modern cloud environments (AWS, Azure, GCP) and infrastructure-as-code tools. Certifications in ITIL, SACM, SRE, or relevant cloud/DevOps practices. Who You'll Work With Work Environment & Additional Information: Hybrid or on-site work model. Occasional travel for global team engagement or vendor meetings. Ability to operate in a high-availability, global IT operations environment. The Director - Software Asset and Configuration Management (SACM) is a critical leadership role, launching a new, fully integrated capability that will transform how BCG manages its technology landscape. By connecting assets, services, and changes in real-time, this role ensures BCG's operations remain reliable, observable, secure, and continuously improving. Additional info Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role is $181,000.00 - $221,000.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Jul 25, 2025
Full time
Locations : Boston London Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Director - Software Asset and Configuration Management (SACM) is responsible for the creation, implementation, and continuous improvement of BCG's modern, fully automated SACM function. As the beating heart of IT, this system will serve as the backbone for observability, service reliability, release and change management, and infrastructure management. The leader will drive the automation and governance of BCG's configuration management database (CMDB), integrating it with SRE, ITSM, and CICD pipelines to support always-on, compliant, and cost-efficient operations across BCG Core, BCG X, and CT. Key Responsibilities: Strategic Leadership & Platform Vision: Define and deliver the strategy, roadmap, and execution of BCG's global SACM platform. Establish the CMDB as a real-time, trusted system of record for configuration items across cloud, on-prem, and hybrid environments. Embed SACM capabilities into core IT processes including observability, incident response, service management, and architecture governance. Champion automation, transparency, and traceability of all infrastructure, software, and asset relationships. Automation & Integration: Build and operate a fully automated CMDB with bi-directional integrations across inventory, CICD pipelines, monitoring, and ITSM tools. Ensure SACM data is actively maintained through automated discovery, tagging, and reconciliation across systems. Enable cross-functional teams to consume and contribute to SACM data via APIs, dashboards, and shared workflows. Integrate with change, release, and problem management to reduce risk and accelerate safe deployments. Operational Excellence & SRE Alignment: Apply SRE principles to ensure reliability, performance, and resilience of the SACM platform. Embed SACM into 24x7 operations and observability platforms to support real-time decision-making. Support incident prevention, root cause analysis, and continuous improvement through data-driven insights. Define and enforce service level objectives (SLOs) and key performance indicators (KPIs) for SACM health and value. Governance, Compliance & Asset Management: Ensure accurate, complete, and up-to-date asset and configuration data across environments. Support audits, compliance initiatives, and license management by enabling traceable, historical configuration records. Partner with security, finance, and architecture to deliver governance, lifecycle, and policy adherence. Develop data ownership and stewardship models to ensure system integrity and accountability. Architecture & Platform Enablement: Work closely with architecture teams to model system dependencies, service maps, and integration patterns. Provide visibility into infrastructure and application architecture through contextualized configuration insights. Enable architecture governance, technical debt tracking, and risk impact assessments. Collaboration & Leadership: Lead a global team of engineers, analysts, and operations specialists responsible for the SACM platform. Partner across security, infrastructure, platform, and product teams to ensure SACM integration and value realization. Promote a culture of operational excellence, data-driven engineering, and continuous innovation. What You'll Bring Required Qualifications: 12+ years of experience in IT operations, infrastructure, or platform engineering roles. 5+ years of experience leading CMDB, ITSM, or configuration management functions. Deep understanding of ITSM frameworks (ITIL), asset management, and service management best practices. Strong experience with SRE practices, CICD pipelines, and observability platforms. Demonstrated ability to lead automation initiatives and manage real-time data platforms. Preferred Qualifications: Experience with tools such as ServiceNow, BMC, Jira Service Management, or equivalent. Familiarity with modern cloud environments (AWS, Azure, GCP) and infrastructure-as-code tools. Certifications in ITIL, SACM, SRE, or relevant cloud/DevOps practices. Who You'll Work With Work Environment & Additional Information: Hybrid or on-site work model. Occasional travel for global team engagement or vendor meetings. Ability to operate in a high-availability, global IT operations environment. The Director - Software Asset and Configuration Management (SACM) is a critical leadership role, launching a new, fully integrated capability that will transform how BCG manages its technology landscape. By connecting assets, services, and changes in real-time, this role ensures BCG's operations remain reliable, observable, secure, and continuously improving. Additional info Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role is $181,000.00 - $221,000.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
The UK Corporate Banking Head of Financial Crime Execution is responsible for ensuring that UK Corporate effectively plans, designs and executes strategies to minimize financial crime risk, including Anti - money laundering, terrorist financing, sanctions and bribery and corruption, in line with Barclays Group Financial Crime Policies and Standards. In doing so, the role holder protects the Bank, its Clients and its employees, as well as wider society, from the serious and negative effects of financial crime. Key Accountabilities Maintain broad and comprehensive knowledge of Regulatory change and legislation, industry theories and practices alongside up-to-date relevant sector / functional knowledge, and insight into thematic drivers of inherent risk. Review and challenge risk assessments to understand inherent risks within the business and to ensure controls are effective in tackling residual risk. Identify and evaluate financial crime risks and control weaknesses. Analyse the likelihood and severity of identified risks to determine their overall impact on the organisation. Deliver Financial Crime challenge and oversight as part of the Integrated Financial Crime Strategic Vision. Demonstrate extensive knowledge of how the business integrates with other group functions, providing direction, clarity and supplier oversight. Lead the identification of Thematic risks and co-ordinate/drive enhancements to our control environment. Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/time sensitive situations. Work with a variety of senior stakeholders (including business, technology, security) to provide proactive updates and to ensure that our operating model meets regulatory expectation and business need. Collaborate with others to deliver effective risk management and compliance in related processes (e.g. customer on-boarding, suspicious activity monitoring and reporting, screening, customer due diligence and enhanced due diligence, etc.) whilst ensuring the business is able to safely grow. Define and oversee various programmes as Accountable Executive, working with teams undertaking transformation activity. Provide expert advice to senior functional management and committees to influence decisions, offering significant input to oversight, strategic initiatives and Financial Crime risk management. Provide scale leadership to the Financial Crime Execution team, which combines a variety of functions including event driven scenarios and proactive Governance and Control direction and support. Work with second line of defence functions to influence and shape the bank's policies and standards and ensure that focus is consistently applied to areas of mutually defined priority. Proactively engage and update Senior Leaders inc Executive Committee members with progress around planned activity and transformation alongside escalation of live risk. Purpose of the role To provide data-led expert oversight and check and challenge on business and compliance matters to evidence that the organisation is operating in a compliance with Barclays legal, regulatory and ethical responsibilities. Accountabilities Identification and assessment of compliance risks through thorough reviews of business activities, changes, processes, testing and systems to. Identification and investigation of potential market abuse, including but not limited to, Insider Dealing, Unlawful Disclosure, Market Manipulation or Anti-Competitive Conduct. Conduct investigation of compliance risk events or breaches. Oversight and check and challenge of corrective actions and preventative measures to avoid future occurrences. Implementation of compliance policies and procedures in line with regulatory requirements and ensuring that the bank's internal policies are aligned with international standards, including jurisdictional requirements. Collaboration with 1LOD, other relevant Compliance teams and legal, and relevant risk management functions to facilitate a comprehensive approach to compliance and risk management. Identification, investigation and oversight of potential money laundering, terrorist financing or other financial crime. Managing Director Expectations To manage a large, complex or diverse function and take accountability for the strategic direction of the function to significantly strengthen successful and efficient businesses and contribute to the strategic initiatives of the Barclays Group Lead and mentor high performing teams and embed a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects, act as a profound technical expert and thought leader, Identifying new and innovative/ground breaking ways of working. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. Drive and achieve overall success and / or competitiveness of a business division by influencing senior leaders and committees. Strategically assess and manage risks to protect the business division / function and growth. Influence company policy and develop functional procedures in conjunction with senior leaders / strategic positions across the business. Demonstrate interpretative thinking for innovative solutions in complex situations and conceptual thinking in completely new situations. Exercise management authority to make significant / complex business and strategic decisions that impact the Barclays Group, business division or function. Negotiate with and influence stakeholders at a senior level both internally and externally and foster growth for Barclays business. Mandated as the business division/ functional spokesperson or representative to external bodies and shapes the public image of Barclays. Demonstrate exceptional knowledge of how business divisions and functions integrate with the Group to achieve the overall business objectives alongside industry theories and practices within own discipline. Maintain broad and comprehensive functional expertise and significant product knowledge. Accountable for the control and governance agenda of the business division / function. Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays. All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jul 25, 2025
Full time
The UK Corporate Banking Head of Financial Crime Execution is responsible for ensuring that UK Corporate effectively plans, designs and executes strategies to minimize financial crime risk, including Anti - money laundering, terrorist financing, sanctions and bribery and corruption, in line with Barclays Group Financial Crime Policies and Standards. In doing so, the role holder protects the Bank, its Clients and its employees, as well as wider society, from the serious and negative effects of financial crime. Key Accountabilities Maintain broad and comprehensive knowledge of Regulatory change and legislation, industry theories and practices alongside up-to-date relevant sector / functional knowledge, and insight into thematic drivers of inherent risk. Review and challenge risk assessments to understand inherent risks within the business and to ensure controls are effective in tackling residual risk. Identify and evaluate financial crime risks and control weaknesses. Analyse the likelihood and severity of identified risks to determine their overall impact on the organisation. Deliver Financial Crime challenge and oversight as part of the Integrated Financial Crime Strategic Vision. Demonstrate extensive knowledge of how the business integrates with other group functions, providing direction, clarity and supplier oversight. Lead the identification of Thematic risks and co-ordinate/drive enhancements to our control environment. Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/time sensitive situations. Work with a variety of senior stakeholders (including business, technology, security) to provide proactive updates and to ensure that our operating model meets regulatory expectation and business need. Collaborate with others to deliver effective risk management and compliance in related processes (e.g. customer on-boarding, suspicious activity monitoring and reporting, screening, customer due diligence and enhanced due diligence, etc.) whilst ensuring the business is able to safely grow. Define and oversee various programmes as Accountable Executive, working with teams undertaking transformation activity. Provide expert advice to senior functional management and committees to influence decisions, offering significant input to oversight, strategic initiatives and Financial Crime risk management. Provide scale leadership to the Financial Crime Execution team, which combines a variety of functions including event driven scenarios and proactive Governance and Control direction and support. Work with second line of defence functions to influence and shape the bank's policies and standards and ensure that focus is consistently applied to areas of mutually defined priority. Proactively engage and update Senior Leaders inc Executive Committee members with progress around planned activity and transformation alongside escalation of live risk. Purpose of the role To provide data-led expert oversight and check and challenge on business and compliance matters to evidence that the organisation is operating in a compliance with Barclays legal, regulatory and ethical responsibilities. Accountabilities Identification and assessment of compliance risks through thorough reviews of business activities, changes, processes, testing and systems to. Identification and investigation of potential market abuse, including but not limited to, Insider Dealing, Unlawful Disclosure, Market Manipulation or Anti-Competitive Conduct. Conduct investigation of compliance risk events or breaches. Oversight and check and challenge of corrective actions and preventative measures to avoid future occurrences. Implementation of compliance policies and procedures in line with regulatory requirements and ensuring that the bank's internal policies are aligned with international standards, including jurisdictional requirements. Collaboration with 1LOD, other relevant Compliance teams and legal, and relevant risk management functions to facilitate a comprehensive approach to compliance and risk management. Identification, investigation and oversight of potential money laundering, terrorist financing or other financial crime. Managing Director Expectations To manage a large, complex or diverse function and take accountability for the strategic direction of the function to significantly strengthen successful and efficient businesses and contribute to the strategic initiatives of the Barclays Group Lead and mentor high performing teams and embed a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects, act as a profound technical expert and thought leader, Identifying new and innovative/ground breaking ways of working. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. Drive and achieve overall success and / or competitiveness of a business division by influencing senior leaders and committees. Strategically assess and manage risks to protect the business division / function and growth. Influence company policy and develop functional procedures in conjunction with senior leaders / strategic positions across the business. Demonstrate interpretative thinking for innovative solutions in complex situations and conceptual thinking in completely new situations. Exercise management authority to make significant / complex business and strategic decisions that impact the Barclays Group, business division or function. Negotiate with and influence stakeholders at a senior level both internally and externally and foster growth for Barclays business. Mandated as the business division/ functional spokesperson or representative to external bodies and shapes the public image of Barclays. Demonstrate exceptional knowledge of how business divisions and functions integrate with the Group to achieve the overall business objectives alongside industry theories and practices within own discipline. Maintain broad and comprehensive functional expertise and significant product knowledge. Accountable for the control and governance agenda of the business division / function. Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays. All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Why Perkbox Vivup? In an exciting stride forward for both organisations, employee benefits experts Perkbox and Vivup have joined forces to create a world-class benefits, wellbeing, and engagement platform. With over two decades of combined experience, our goal is to enable more organisations to better support and engage their employees - something which has become essential in the wake of a global pandemic and a hard-hitting cost-of-living crisis. From enhancing access to specialist mental health services to helping staff manage the cost of everyday essentials, our combined strengths and best-in-class solutions will create a super partnership that supports employees in all areas of life, at every stage of their career, both in and out of the workplace. As a combined entity, we can assist more employees than ever before to live and work better through our combined expertisein the public, private, SME, and corporate sectors. Today, we collectively support more than 4 million employees across 7,500 organisations through an enhanced range of benefits and engagement solutions. Our vision is to create healthy, happy and engaged workforce's by reinventing employee benefits. Together, we're positioned to revolutionise the employee benefits landscape, driving innovation, setting new standards, and shaping the future with transformative solutions that redefine wellbeing. About the role You'll be responsible for developing strategic partnerships with our clients engaging with their BAU goals in increasing adoption and engagement whilst also being able to work with clients in a strategic sense - multi - threading to board level and leveragingthe resource at Perkbox to build a long - lasting partnership across each client business. You will look after a segment of private sector customer accounts, across a range of industries, enabling them to continue to receive the best value from our products. In line with our global ambitions and the future of The Perkbox Vivup Group, our goal is to nurture close customer relationships, drive positive NDR, increase product engagement and secure long term strategic wins based on our customers' voices. You will be accountable for the retention and growth revenue with a portfolio of key clients. Using your ability to influence key stakeholders you'll ensure that our customers' business goals continue to align, and their overall usage of the platform remains high. As well as proactively educating admins, you'll also be an ambassador for best practi ce and systems use. What You'll Be Doing Drive adoption of the product by increasing average number of customer customisations in key, segmented areas of the portfolio Use the internal sales framework to confidently hold conversations with clients and build a strong and accurate pipeline Conduct reviews and executive reviews with clients where you pinpoint their key goals and priorities through effective discovery and tell the story of our platform and their data for maximum engagement Increase the number of integrated customers by focusing on education and moving admins through the Integrations Pipeline. Run educational webinars and training sessions with Admins and internal Champions. Curate and nurture the feedback loop between the customer and Product teams. Be a reliable point of contact and brand ambassador for Perkbox, correctly triaging customer queries and shortening resolution times by introducing the correct solution point. What We're Looking For Proven Commercial experience - experience working to sales/upsell targets with a proven track record in meeting and exceeding targets The ability to negotiate - you're confident having difficult conversations relating to cancellations or issues and you see these as an opportunity to settle situations equitably A deep customer focus - with examples of improving customer engagement with software products Business acumen - you use your knowledge of business drivers and strategies to guide your actions Problem solving skills - you actively find solutions with customer needs in mind. Effective communication skills - you provide confident and timely communication to internal and external stakeholders, specifically with a variety of senior level customers, including C - suite A data - driven & analytical mindset - spotting trends and using key data points to inform decision makers or stakeholders A high level of comfort and adaptability to change - you embrace different ways of working and new ways of operating. You see change as an opportunity to continually learn and improve The Interview Process Our interview process involves 3 main stages: Short call with a member of the Talent team 60-minute video call with Hiring Manager and one other team member Final Interview and task with two members of the team Our average process takes around 2-3 weeks, but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process. If you have any specific questions ahead of this, please contact us on We're committed to being an inclusive employer and creating a fair workplace for all. We encourage applications from candidates across all backgrounds, circumstances, ages, disabilities, ethnicities, religions or beliefs, gender identities, or sexual orientations We're happy to offer reasonable adjustments during our hiring process. Just let us know, and we'll make it work for you. Your comfort and success matter to us!
Jul 25, 2025
Full time
Why Perkbox Vivup? In an exciting stride forward for both organisations, employee benefits experts Perkbox and Vivup have joined forces to create a world-class benefits, wellbeing, and engagement platform. With over two decades of combined experience, our goal is to enable more organisations to better support and engage their employees - something which has become essential in the wake of a global pandemic and a hard-hitting cost-of-living crisis. From enhancing access to specialist mental health services to helping staff manage the cost of everyday essentials, our combined strengths and best-in-class solutions will create a super partnership that supports employees in all areas of life, at every stage of their career, both in and out of the workplace. As a combined entity, we can assist more employees than ever before to live and work better through our combined expertisein the public, private, SME, and corporate sectors. Today, we collectively support more than 4 million employees across 7,500 organisations through an enhanced range of benefits and engagement solutions. Our vision is to create healthy, happy and engaged workforce's by reinventing employee benefits. Together, we're positioned to revolutionise the employee benefits landscape, driving innovation, setting new standards, and shaping the future with transformative solutions that redefine wellbeing. About the role You'll be responsible for developing strategic partnerships with our clients engaging with their BAU goals in increasing adoption and engagement whilst also being able to work with clients in a strategic sense - multi - threading to board level and leveragingthe resource at Perkbox to build a long - lasting partnership across each client business. You will look after a segment of private sector customer accounts, across a range of industries, enabling them to continue to receive the best value from our products. In line with our global ambitions and the future of The Perkbox Vivup Group, our goal is to nurture close customer relationships, drive positive NDR, increase product engagement and secure long term strategic wins based on our customers' voices. You will be accountable for the retention and growth revenue with a portfolio of key clients. Using your ability to influence key stakeholders you'll ensure that our customers' business goals continue to align, and their overall usage of the platform remains high. As well as proactively educating admins, you'll also be an ambassador for best practi ce and systems use. What You'll Be Doing Drive adoption of the product by increasing average number of customer customisations in key, segmented areas of the portfolio Use the internal sales framework to confidently hold conversations with clients and build a strong and accurate pipeline Conduct reviews and executive reviews with clients where you pinpoint their key goals and priorities through effective discovery and tell the story of our platform and their data for maximum engagement Increase the number of integrated customers by focusing on education and moving admins through the Integrations Pipeline. Run educational webinars and training sessions with Admins and internal Champions. Curate and nurture the feedback loop between the customer and Product teams. Be a reliable point of contact and brand ambassador for Perkbox, correctly triaging customer queries and shortening resolution times by introducing the correct solution point. What We're Looking For Proven Commercial experience - experience working to sales/upsell targets with a proven track record in meeting and exceeding targets The ability to negotiate - you're confident having difficult conversations relating to cancellations or issues and you see these as an opportunity to settle situations equitably A deep customer focus - with examples of improving customer engagement with software products Business acumen - you use your knowledge of business drivers and strategies to guide your actions Problem solving skills - you actively find solutions with customer needs in mind. Effective communication skills - you provide confident and timely communication to internal and external stakeholders, specifically with a variety of senior level customers, including C - suite A data - driven & analytical mindset - spotting trends and using key data points to inform decision makers or stakeholders A high level of comfort and adaptability to change - you embrace different ways of working and new ways of operating. You see change as an opportunity to continually learn and improve The Interview Process Our interview process involves 3 main stages: Short call with a member of the Talent team 60-minute video call with Hiring Manager and one other team member Final Interview and task with two members of the team Our average process takes around 2-3 weeks, but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process. If you have any specific questions ahead of this, please contact us on We're committed to being an inclusive employer and creating a fair workplace for all. We encourage applications from candidates across all backgrounds, circumstances, ages, disabilities, ethnicities, religions or beliefs, gender identities, or sexual orientations We're happy to offer reasonable adjustments during our hiring process. Just let us know, and we'll make it work for you. Your comfort and success matter to us!
Snr Manager/Director, HR Analytics & Compensation page is loaded Snr Manager/Director, HR Analytics & Compensation Apply locations London, United Kingdom time type Full time posted on Posted 15 Days Ago job requisition id R-121260 Job Title: HR Analytics & Compensation, Snr Manager/Director At the Global Asset Management business of Prudential, we're always looking for ways to improve financial services. We're passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world. We believe talent is key to achieving our vision and are intentional about building a culture based on respect and collaboration. When you join PGIM, you'll unlock a motivating and impactful career - while growing your skills and advancing your profession at one of the world's leading global asset managers! If you're not afraid to think differently and challenge the status quo, come be a part of a dedicated team that's investing in your future by shaping tomorrow today. What you will do: As part of the PGIM Total Rewards Team you will have the opportunity to work with colleagues from around the world and gain exposure to HR projects and practices across different geographies. Reporting to the VP HR Analytics/Compensation (based in the USA), in this role you will envision and create innovative solutions in support of PGIM's dynamic business strategy, as well as manage established HR analytics and compensation processes. Responsibilities include working with internal partners and clients to execute initiatives and creatively solve PGIM's people-related data and compensation challenges. You will develop and maintain compensation structures, support our year-end compensation processes while ensuring compliance with our regulatory obligations, and help deliver on our HR analytics processes. This position is based out of our London office. Our organization follows a hybrid work structure whereemployees can work remotely or from the office, as needed, based on the demands of specific tasks or personal work preferences. Working from the office is encouraged when working on tasks that require a high degree of collaboration.To be successful in this role it is expected you will need to be in the office on average 3 days per week. This role will require flexibility to cover global time-zones and may also require limited international travel. What can you expect: Act as the local subject matter expert on HR compensation matters, and partner with HR colleagues in providing modelling, guidance and advice on compensation structures across multiple businesses and locations. Develop approaches to the design, maintenance and governance of job architecture and market data structures across the business. Support the execution of the business' pay transparency requirements and year-end compensation processes. Assist our HR and Finance regulatory leads in maintaining compliance with remuneration regulations and producing necessary disclosures. Visualize data to build scorecards/dashboards and executive presentations that identify insights and trends on key metrics to impact decisions and support our business strategies. Take a proactive and consultative approach, ask the right questions to understand stakeholder needs, develop an understanding of our businesses and partner across teams to solve data-related challenges. What you will bring: 7+ years in Human Resources compensation or analytics roles Desire to learn new skills and work in a flexible and dynamic role Excellent relationship-building, partnering influencing, interpersonal and collaborative skills Strong analytical skills; the ability to tell a story and derive insight from analysis to impact business decisions Technological proficiency in Microsoft Excel (XLOOKUP, SUMIFs, Nesting, Power Pivot Tables, Charts). Exposure to Power BI and/or other data analytics/visualization tools and willingness to increase skill level. Experience of working with AON/McLagan benchmarking data. Accuracy and attention to detail, balanced with the ability to see the big picture while executing on multiple projects with varied deadlines What will set you apart: Global asset management experience Accountancy or tax background Knowledge of Workday, beqom, and PowerBI PGIM welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply. What we offer you Private Medical Insurance: PGIM offers private medical insurance and pays the full premium on behalf of all employees. Annual Leave of 25 days at full pay. Retirement Savings Plan: Employees receive a company contribution of 10% basic annual salary and a maximum employer-matching contribution of 5% of basic annual salary. Life Assurance & Income Protection: Life Assurance for 8 times you basic annual salary, up to a max benefit of £1.8million. 75% of your basic annual salary for a limited payment terms of 5 years, at the end of which a capital sum of 2x your basic annual salary is payable. To find out more about our Total Reward package, visit About PGIM Human Resources Group Through our advising, we balance business, employee, and corporate needs, ensuring practices and processes are both fair and reasonable. We work closely with business leaders to help staff our organizations with diverse and talented individuals, develop attractive compensation and recognition programs, and build a work environment in which employees feel developed, supported, and valued. Additionally, we lead and implement a variety of company-wide initiatives that support our strategic objectives. Through these efforts, we support PGIM in sustaining its competitive advantage in the marketplace About PGIM - Global Asset Management PGIM is the global asset management business of Prudential Financial, Inc. (NYSE: PRU), a leading global investment manager with nearly US$1.27 trillion in assets under management as of June 30th, 2023. With offices in 18 countries, PGIM's businesses offer a range of investment solutions for retail and institutional investors around the world across a broad range of asset classes, including public fixed income, private fixed income, fundamental equity, quantitative equity, real estate and alternatives. With a history dating back 148 years, and experience through more than 30 market cycles, PGIM takes a long-term view, not only in our investment philosophy, but also in how we develop our talent. We want to see our employees excel from their first day with the firm and throughout their tenure with PGIM. We will inspire you, support you, and help you reach your greatest personal and professional aspirations. If PGIM sounds like the place for you, join us. For more information about PGIM, visit Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom. - Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom. Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services, some of which may not be available in your area. We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit to learn more about our values, our history and our brand. Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law. About Prudential About PGIM PGIM, the global asset management business of Prudential Financial, Inc. (NYSE: PRU), is a global investment manager with US $1.3 trillion in assets under management as of Dec. 31, 2023. With offices in 18 countries, PGIM's businesses offer a range of investment solutions for retail and institutional investors around the world across a broad range of asset classes, including public fixed income, private fixed income, fundamental equity, quantitative equity, real estate, and alternatives. For more information about PGIM, visit Prudential Financial, Inc. (PFI) of the United States is not affiliated in any manner with Prudential plc, incorporated in the United Kingdom, or with Prudential Assurance Company, a subsidiary of M&G plc, incorporated in the United Kingdom. For more information please visit PGIM Inc. (PGIM) is the principal asset management business of Prudential Financial, Inc. (PFI) . click apply for full job details
Jul 25, 2025
Full time
Snr Manager/Director, HR Analytics & Compensation page is loaded Snr Manager/Director, HR Analytics & Compensation Apply locations London, United Kingdom time type Full time posted on Posted 15 Days Ago job requisition id R-121260 Job Title: HR Analytics & Compensation, Snr Manager/Director At the Global Asset Management business of Prudential, we're always looking for ways to improve financial services. We're passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world. We believe talent is key to achieving our vision and are intentional about building a culture based on respect and collaboration. When you join PGIM, you'll unlock a motivating and impactful career - while growing your skills and advancing your profession at one of the world's leading global asset managers! If you're not afraid to think differently and challenge the status quo, come be a part of a dedicated team that's investing in your future by shaping tomorrow today. What you will do: As part of the PGIM Total Rewards Team you will have the opportunity to work with colleagues from around the world and gain exposure to HR projects and practices across different geographies. Reporting to the VP HR Analytics/Compensation (based in the USA), in this role you will envision and create innovative solutions in support of PGIM's dynamic business strategy, as well as manage established HR analytics and compensation processes. Responsibilities include working with internal partners and clients to execute initiatives and creatively solve PGIM's people-related data and compensation challenges. You will develop and maintain compensation structures, support our year-end compensation processes while ensuring compliance with our regulatory obligations, and help deliver on our HR analytics processes. This position is based out of our London office. Our organization follows a hybrid work structure whereemployees can work remotely or from the office, as needed, based on the demands of specific tasks or personal work preferences. Working from the office is encouraged when working on tasks that require a high degree of collaboration.To be successful in this role it is expected you will need to be in the office on average 3 days per week. This role will require flexibility to cover global time-zones and may also require limited international travel. What can you expect: Act as the local subject matter expert on HR compensation matters, and partner with HR colleagues in providing modelling, guidance and advice on compensation structures across multiple businesses and locations. Develop approaches to the design, maintenance and governance of job architecture and market data structures across the business. Support the execution of the business' pay transparency requirements and year-end compensation processes. Assist our HR and Finance regulatory leads in maintaining compliance with remuneration regulations and producing necessary disclosures. Visualize data to build scorecards/dashboards and executive presentations that identify insights and trends on key metrics to impact decisions and support our business strategies. Take a proactive and consultative approach, ask the right questions to understand stakeholder needs, develop an understanding of our businesses and partner across teams to solve data-related challenges. What you will bring: 7+ years in Human Resources compensation or analytics roles Desire to learn new skills and work in a flexible and dynamic role Excellent relationship-building, partnering influencing, interpersonal and collaborative skills Strong analytical skills; the ability to tell a story and derive insight from analysis to impact business decisions Technological proficiency in Microsoft Excel (XLOOKUP, SUMIFs, Nesting, Power Pivot Tables, Charts). Exposure to Power BI and/or other data analytics/visualization tools and willingness to increase skill level. Experience of working with AON/McLagan benchmarking data. Accuracy and attention to detail, balanced with the ability to see the big picture while executing on multiple projects with varied deadlines What will set you apart: Global asset management experience Accountancy or tax background Knowledge of Workday, beqom, and PowerBI PGIM welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply. What we offer you Private Medical Insurance: PGIM offers private medical insurance and pays the full premium on behalf of all employees. Annual Leave of 25 days at full pay. Retirement Savings Plan: Employees receive a company contribution of 10% basic annual salary and a maximum employer-matching contribution of 5% of basic annual salary. Life Assurance & Income Protection: Life Assurance for 8 times you basic annual salary, up to a max benefit of £1.8million. 75% of your basic annual salary for a limited payment terms of 5 years, at the end of which a capital sum of 2x your basic annual salary is payable. To find out more about our Total Reward package, visit About PGIM Human Resources Group Through our advising, we balance business, employee, and corporate needs, ensuring practices and processes are both fair and reasonable. We work closely with business leaders to help staff our organizations with diverse and talented individuals, develop attractive compensation and recognition programs, and build a work environment in which employees feel developed, supported, and valued. Additionally, we lead and implement a variety of company-wide initiatives that support our strategic objectives. Through these efforts, we support PGIM in sustaining its competitive advantage in the marketplace About PGIM - Global Asset Management PGIM is the global asset management business of Prudential Financial, Inc. (NYSE: PRU), a leading global investment manager with nearly US$1.27 trillion in assets under management as of June 30th, 2023. With offices in 18 countries, PGIM's businesses offer a range of investment solutions for retail and institutional investors around the world across a broad range of asset classes, including public fixed income, private fixed income, fundamental equity, quantitative equity, real estate and alternatives. With a history dating back 148 years, and experience through more than 30 market cycles, PGIM takes a long-term view, not only in our investment philosophy, but also in how we develop our talent. We want to see our employees excel from their first day with the firm and throughout their tenure with PGIM. We will inspire you, support you, and help you reach your greatest personal and professional aspirations. If PGIM sounds like the place for you, join us. For more information about PGIM, visit Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom. - Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom. Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services, some of which may not be available in your area. We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit to learn more about our values, our history and our brand. Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law. About Prudential About PGIM PGIM, the global asset management business of Prudential Financial, Inc. (NYSE: PRU), is a global investment manager with US $1.3 trillion in assets under management as of Dec. 31, 2023. With offices in 18 countries, PGIM's businesses offer a range of investment solutions for retail and institutional investors around the world across a broad range of asset classes, including public fixed income, private fixed income, fundamental equity, quantitative equity, real estate, and alternatives. For more information about PGIM, visit Prudential Financial, Inc. (PFI) of the United States is not affiliated in any manner with Prudential plc, incorporated in the United Kingdom, or with Prudential Assurance Company, a subsidiary of M&G plc, incorporated in the United Kingdom. For more information please visit PGIM Inc. (PGIM) is the principal asset management business of Prudential Financial, Inc. (PFI) . click apply for full job details
Locations : Boston London Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Director - Software Asset and Configuration Management (SACM) is responsible for the creation, implementation, and continuous improvement of BCG's modern, fully automated SACM function. As the beating heart of IT, this system will serve as the backbone for observability, service reliability, release and change management, and infrastructure management. The leader will drive the automation and governance of BCG's configuration management database (CMDB), integrating it with SRE, ITSM, and CICD pipelines to support always-on, compliant, and cost-efficient operations across BCG Core, BCG X, and CT. Key Responsibilities: Strategic Leadership & Platform Vision: Define and deliver the strategy, roadmap, and execution of BCG's global SACM platform. Establish the CMDB as a real-time, trusted system of record for configuration items across cloud, on-prem, and hybrid environments. Embed SACM capabilities into core IT processes including observability, incident response, service management, and architecture governance. Champion automation, transparency, and traceability of all infrastructure, software, and asset relationships. Automation & Integration: Build and operate a fully automated CMDB with bi-directional integrations across inventory, CICD pipelines, monitoring, and ITSM tools. Ensure SACM data is actively maintained through automated discovery, tagging, and reconciliation across systems. Enable cross-functional teams to consume and contribute to SACM data via APIs, dashboards, and shared workflows. Integrate with change, release, and problem management to reduce risk and accelerate safe deployments. Operational Excellence & SRE Alignment: Apply SRE principles to ensure reliability, performance, and resilience of the SACM platform. Embed SACM into 24x7 operations and observability platforms to support real-time decision-making. Support incident prevention, root cause analysis, and continuous improvement through data-driven insights. Define and enforce service level objectives (SLOs) and key performance indicators (KPIs) for SACM health and value. Governance, Compliance & Asset Management: Ensure accurate, complete, and up-to-date asset and configuration data across environments. Support audits, compliance initiatives, and license management by enabling traceable, historical configuration records. Partner with security, finance, and architecture to deliver governance, lifecycle, and policy adherence. Develop data ownership and stewardship models to ensure system integrity and accountability. Architecture & Platform Enablement: Work closely with architecture teams to model system dependencies, service maps, and integration patterns. Provide visibility into infrastructure and application architecture through contextualized configuration insights. Enable architecture governance, technical debt tracking, and risk impact assessments. Collaboration & Leadership: Lead a global team of engineers, analysts, and operations specialists responsible for the SACM platform. Partner across security, infrastructure, platform, and product teams to ensure SACM integration and value realization. Promote a culture of operational excellence, data-driven engineering, and continuous innovation. What You'll Bring Required Qualifications: 12+ years of experience in IT operations, infrastructure, or platform engineering roles. 5+ years of experience leading CMDB, ITSM, or configuration management functions. Deep understanding of ITSM frameworks (ITIL), asset management, and service management best practices. Strong experience with SRE practices, CICD pipelines, and observability platforms. Demonstrated ability to lead automation initiatives and manage real-time data platforms. Preferred Qualifications: Experience with tools such as ServiceNow, BMC, Jira Service Management, or equivalent. Familiarity with modern cloud environments (AWS, Azure, GCP) and infrastructure-as-code tools. Certifications in ITIL, SACM, SRE, or relevant cloud/DevOps practices. Who You'll Work With Work Environment & Additional Information: Hybrid or on-site work model. Occasional travel for global team engagement or vendor meetings. Ability to operate in a high-availability, global IT operations environment. The Director - Software Asset and Configuration Management (SACM) is a critical leadership role, launching a new, fully integrated capability that will transform how BCG manages its technology landscape. By connecting assets, services, and changes in real-time, this role ensures BCG's operations remain reliable, observable, secure, and continuously improving. Additional info Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role is $181,000.00 - $221,000.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Jul 25, 2025
Full time
Locations : Boston London Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Director - Software Asset and Configuration Management (SACM) is responsible for the creation, implementation, and continuous improvement of BCG's modern, fully automated SACM function. As the beating heart of IT, this system will serve as the backbone for observability, service reliability, release and change management, and infrastructure management. The leader will drive the automation and governance of BCG's configuration management database (CMDB), integrating it with SRE, ITSM, and CICD pipelines to support always-on, compliant, and cost-efficient operations across BCG Core, BCG X, and CT. Key Responsibilities: Strategic Leadership & Platform Vision: Define and deliver the strategy, roadmap, and execution of BCG's global SACM platform. Establish the CMDB as a real-time, trusted system of record for configuration items across cloud, on-prem, and hybrid environments. Embed SACM capabilities into core IT processes including observability, incident response, service management, and architecture governance. Champion automation, transparency, and traceability of all infrastructure, software, and asset relationships. Automation & Integration: Build and operate a fully automated CMDB with bi-directional integrations across inventory, CICD pipelines, monitoring, and ITSM tools. Ensure SACM data is actively maintained through automated discovery, tagging, and reconciliation across systems. Enable cross-functional teams to consume and contribute to SACM data via APIs, dashboards, and shared workflows. Integrate with change, release, and problem management to reduce risk and accelerate safe deployments. Operational Excellence & SRE Alignment: Apply SRE principles to ensure reliability, performance, and resilience of the SACM platform. Embed SACM into 24x7 operations and observability platforms to support real-time decision-making. Support incident prevention, root cause analysis, and continuous improvement through data-driven insights. Define and enforce service level objectives (SLOs) and key performance indicators (KPIs) for SACM health and value. Governance, Compliance & Asset Management: Ensure accurate, complete, and up-to-date asset and configuration data across environments. Support audits, compliance initiatives, and license management by enabling traceable, historical configuration records. Partner with security, finance, and architecture to deliver governance, lifecycle, and policy adherence. Develop data ownership and stewardship models to ensure system integrity and accountability. Architecture & Platform Enablement: Work closely with architecture teams to model system dependencies, service maps, and integration patterns. Provide visibility into infrastructure and application architecture through contextualized configuration insights. Enable architecture governance, technical debt tracking, and risk impact assessments. Collaboration & Leadership: Lead a global team of engineers, analysts, and operations specialists responsible for the SACM platform. Partner across security, infrastructure, platform, and product teams to ensure SACM integration and value realization. Promote a culture of operational excellence, data-driven engineering, and continuous innovation. What You'll Bring Required Qualifications: 12+ years of experience in IT operations, infrastructure, or platform engineering roles. 5+ years of experience leading CMDB, ITSM, or configuration management functions. Deep understanding of ITSM frameworks (ITIL), asset management, and service management best practices. Strong experience with SRE practices, CICD pipelines, and observability platforms. Demonstrated ability to lead automation initiatives and manage real-time data platforms. Preferred Qualifications: Experience with tools such as ServiceNow, BMC, Jira Service Management, or equivalent. Familiarity with modern cloud environments (AWS, Azure, GCP) and infrastructure-as-code tools. Certifications in ITIL, SACM, SRE, or relevant cloud/DevOps practices. Who You'll Work With Work Environment & Additional Information: Hybrid or on-site work model. Occasional travel for global team engagement or vendor meetings. Ability to operate in a high-availability, global IT operations environment. The Director - Software Asset and Configuration Management (SACM) is a critical leadership role, launching a new, fully integrated capability that will transform how BCG manages its technology landscape. By connecting assets, services, and changes in real-time, this role ensures BCG's operations remain reliable, observable, secure, and continuously improving. Additional info Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role is $181,000.00 - $221,000.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
The Customer Success Manager (CSM) performs a key role in driving the health, retention, and growth of Retail clients- measured by various indicators of customer health including NPS (Net promoter Score) and by the Gross Renewal Rate (GRR). Primary Responsibilities Work with your assigned clients to build a mutually agreed upon 'Success Plan' with performance objectives and critical milestones Build and sustain relationships with key stakeholders and decision makers, including C-level executives in assigned accounts with the goal of becoming a trusted advisor throughout the client base Conduct Executive Business Reviews to understand current adoption and deployment, business relationship and general issues and leverage them to better position company's full portfolio for expansion Facilitate the involvement of the broader company's family including Support, Product Management, Product Development, Services, Marketing, Partners and Solution Engineering to ensure client success and to meet account performance objectives / customers' expectations Work with clients and Marketing to create referenceable accounts, case studies, webinars and more Drive attendance to company events Encourages participation in global and regional user events; leverages online and in-person customer events to share leading best practices. Key Success Criteria Track record of exceeding renewal targets and client satisfaction ratings Ability to articulate to clients a clear return of investment and maintain high customer satisfaction ratings measured through NPS Drive customer satisfaction by aligning with the client's Key Performance Indicators (KPIs) Drive Customer References, Webinars & Case Study generation Skills Bachelor's Degree 3-5 year's experience in Customer Success, Account Management, Retail Pricing, or Merchandising Experience in Corporate Retail (merchandising), Consumer Packaged Goods/FMCG, Retail Strong interpersonal skills Proven track record of successfully selling and servicing customers and managing ongoing customer relationships Fluent and professional communication skills (verbal, written, and presentation) in English. Additional European languages beneficial Proficiency with Office productivity and CRM software. Readiness to travel up to 25% annually. Communication/Negotiation: Become a trusted advisor to our clients. Establish regular communication cadence with internal and external key stakeholders including C-suite. Coordinate activities throughout client lifecycle including ongoing education, services, and operational delivery objectives. Experience negotiating high value, multi-year agreements. Problem Solving: Educate clients on the offering strategy and roadmap and provide advice on how to best leverage the offering based on understanding of client needs. Solicits client feedback on solution and provides input to Services, Support, Development, Operations and Offering Management Drive Save action plans around at-risk accounts
Jul 25, 2025
Full time
The Customer Success Manager (CSM) performs a key role in driving the health, retention, and growth of Retail clients- measured by various indicators of customer health including NPS (Net promoter Score) and by the Gross Renewal Rate (GRR). Primary Responsibilities Work with your assigned clients to build a mutually agreed upon 'Success Plan' with performance objectives and critical milestones Build and sustain relationships with key stakeholders and decision makers, including C-level executives in assigned accounts with the goal of becoming a trusted advisor throughout the client base Conduct Executive Business Reviews to understand current adoption and deployment, business relationship and general issues and leverage them to better position company's full portfolio for expansion Facilitate the involvement of the broader company's family including Support, Product Management, Product Development, Services, Marketing, Partners and Solution Engineering to ensure client success and to meet account performance objectives / customers' expectations Work with clients and Marketing to create referenceable accounts, case studies, webinars and more Drive attendance to company events Encourages participation in global and regional user events; leverages online and in-person customer events to share leading best practices. Key Success Criteria Track record of exceeding renewal targets and client satisfaction ratings Ability to articulate to clients a clear return of investment and maintain high customer satisfaction ratings measured through NPS Drive customer satisfaction by aligning with the client's Key Performance Indicators (KPIs) Drive Customer References, Webinars & Case Study generation Skills Bachelor's Degree 3-5 year's experience in Customer Success, Account Management, Retail Pricing, or Merchandising Experience in Corporate Retail (merchandising), Consumer Packaged Goods/FMCG, Retail Strong interpersonal skills Proven track record of successfully selling and servicing customers and managing ongoing customer relationships Fluent and professional communication skills (verbal, written, and presentation) in English. Additional European languages beneficial Proficiency with Office productivity and CRM software. Readiness to travel up to 25% annually. Communication/Negotiation: Become a trusted advisor to our clients. Establish regular communication cadence with internal and external key stakeholders including C-suite. Coordinate activities throughout client lifecycle including ongoing education, services, and operational delivery objectives. Experience negotiating high value, multi-year agreements. Problem Solving: Educate clients on the offering strategy and roadmap and provide advice on how to best leverage the offering based on understanding of client needs. Solicits client feedback on solution and provides input to Services, Support, Development, Operations and Offering Management Drive Save action plans around at-risk accounts
