Technical Manager Location: West Sussex Salary: 50,000 - 55,000 Type: Full-time Join a market-leading, award-winning ambient goods manufacturer as a Technical Manager and play a pivotal role in shaping the future of high-quality products for high end customers. This is your chance to lead technical excellence, ensure compliance, and drive continuous improvement in a fast-growing business. Why You'll Love This Role: Be at the heart of innovation and quality in the food industry. Work with passionate teams across Technical, Quality and NPD. Influence key decisions and contribute to growth and sustainability initiatives . What You'll Do: Maintain top-tier food safety and quality standards. Lead audits, certifications (BRCGS AA+), and compliance programs. Oversee technical and hygiene teams, suppliers, and partners. Support new product development and process improvements. Manage budgets and technical aspects of growth projects. What We're Looking For: Expertise in BRCGS, HACCP (Level 3+), UK food law , and QA leadership. Strong auditing, compliance, and continuous improvement skills. A proactive, solutions-focused leader with excellent communication. What's in It for You: Competitive salary and enhanced pension contributions. Generous holiday package (including birthday leave). Professional development opportunities and recognition programs. Additional perks and staff benefits.
Dec 11, 2025
Full time
Technical Manager Location: West Sussex Salary: 50,000 - 55,000 Type: Full-time Join a market-leading, award-winning ambient goods manufacturer as a Technical Manager and play a pivotal role in shaping the future of high-quality products for high end customers. This is your chance to lead technical excellence, ensure compliance, and drive continuous improvement in a fast-growing business. Why You'll Love This Role: Be at the heart of innovation and quality in the food industry. Work with passionate teams across Technical, Quality and NPD. Influence key decisions and contribute to growth and sustainability initiatives . What You'll Do: Maintain top-tier food safety and quality standards. Lead audits, certifications (BRCGS AA+), and compliance programs. Oversee technical and hygiene teams, suppliers, and partners. Support new product development and process improvements. Manage budgets and technical aspects of growth projects. What We're Looking For: Expertise in BRCGS, HACCP (Level 3+), UK food law , and QA leadership. Strong auditing, compliance, and continuous improvement skills. A proactive, solutions-focused leader with excellent communication. What's in It for You: Competitive salary and enhanced pension contributions. Generous holiday package (including birthday leave). Professional development opportunities and recognition programs. Additional perks and staff benefits.
At Safestyle we are now seeking a Sales Manager; This is a superb opportunity for an experienced sales professional or sales manager who is now looking to stretch their business development and management potential to the next level. With flexibility of hybrid working, you will be supported to achieve impressive and realistic OTE's with qualified appointments, industry leading training, ongoing coaching and development from local senior management to make you and your team a success. What you'll be doing Leading, managing and motivating a team of self-employed Sales Executives, you'll be proud of them and confident in developing your team using your existing and growing sales abilities. Driving recruitment activity of self-employed Sales Representatives to complement your existing team, and recruitment of Canvass Agents and Area Canvass Leaders to your set targets. Responsibility for providing appropriate training, coaching and development of your self-employed sales team to Company standards and policies. Encourage the Sales Team to generate own leads though approved methods whilst managing leads from internal sources. Ensure that the Sales Team present the approved Finance presentation, in accordance with FCA regulations, and our internal policies and procedures to every potential customer. Work closely with the Regional Sales Manager to deliver on the business plan, ensuring sales targets are achieved in accordance with product specifications, pricing structures and profit margins, maximising the conversion of all leads to achieve set targets. Preparation and presentation of regular sales reports. What we're looking for Successful proven experience as a Sales Representative or Sales Manager who has consistently exceeded targets in sales and marketing. Ideally experienced within Home Improvements (or similar!) . Ideally, experience of recruiting self-employed Sales Professionals. Highly motivated, with the natural ability to motivate & guide people to achieve targets. Meet strict deadlines in a targeted sales environment. Excellent negotiation skills. Experience of remote meetings/sales appointments, although not essential. Have a proactive approach and results driven. Flexible towards varied workloads and working hours . Able to provide a consistently high level of customer service. Committed to continuous personal development through internal resources and own initiatives. A driver with a full UK driving licence and your own car. What We Offer This is truly a career where your hard work pays off - the more you put in, the more you get out! With OTE potential between £50,000 - £100,000 pa, plus the opportunity to benefit from additional incentives. You'll receive industry-leading training within your role to help you reach your full sales management potential. Base salary of £25,396.80 with OTE between £50k - 100k Uncapped performance-related earnings Hybrid working arrangements Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Companys value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees. JBRP1_UKTJ
Dec 11, 2025
Full time
At Safestyle we are now seeking a Sales Manager; This is a superb opportunity for an experienced sales professional or sales manager who is now looking to stretch their business development and management potential to the next level. With flexibility of hybrid working, you will be supported to achieve impressive and realistic OTE's with qualified appointments, industry leading training, ongoing coaching and development from local senior management to make you and your team a success. What you'll be doing Leading, managing and motivating a team of self-employed Sales Executives, you'll be proud of them and confident in developing your team using your existing and growing sales abilities. Driving recruitment activity of self-employed Sales Representatives to complement your existing team, and recruitment of Canvass Agents and Area Canvass Leaders to your set targets. Responsibility for providing appropriate training, coaching and development of your self-employed sales team to Company standards and policies. Encourage the Sales Team to generate own leads though approved methods whilst managing leads from internal sources. Ensure that the Sales Team present the approved Finance presentation, in accordance with FCA regulations, and our internal policies and procedures to every potential customer. Work closely with the Regional Sales Manager to deliver on the business plan, ensuring sales targets are achieved in accordance with product specifications, pricing structures and profit margins, maximising the conversion of all leads to achieve set targets. Preparation and presentation of regular sales reports. What we're looking for Successful proven experience as a Sales Representative or Sales Manager who has consistently exceeded targets in sales and marketing. Ideally experienced within Home Improvements (or similar!) . Ideally, experience of recruiting self-employed Sales Professionals. Highly motivated, with the natural ability to motivate & guide people to achieve targets. Meet strict deadlines in a targeted sales environment. Excellent negotiation skills. Experience of remote meetings/sales appointments, although not essential. Have a proactive approach and results driven. Flexible towards varied workloads and working hours . Able to provide a consistently high level of customer service. Committed to continuous personal development through internal resources and own initiatives. A driver with a full UK driving licence and your own car. What We Offer This is truly a career where your hard work pays off - the more you put in, the more you get out! With OTE potential between £50,000 - £100,000 pa, plus the opportunity to benefit from additional incentives. You'll receive industry-leading training within your role to help you reach your full sales management potential. Base salary of £25,396.80 with OTE between £50k - 100k Uncapped performance-related earnings Hybrid working arrangements Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Companys value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees. JBRP1_UKTJ
Job Description Job Title: Welding Engineer - Submarines Working Pattern: Days Working location: Derby (Onsite) We are now recruiting for the exciting role of a Welding Engineer, to be involved in an industry leading, cutting-edge project supporting the Royal Navy and its state-of-the-art nuclear powered submarine fleet. The Welding Engineer will be primarily responsible for pursuing the development and implementation of various welding techniques, spanning across manual, automated and mechanised processes to meet all product and business requirements across the manufacture of Primary Circuit and Core components. Why Rolls-Royce? Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount. We are proud to be a force for progress, powering, protecting and connecting people everywhere. We want to ensure that the excellence and ingenuity that has shaped our history continues into our future and we need people like you to come and join us on this journey. We'll provide an environment of caring and belonging where you can be yourself. An inclusive, innovative culture that invests in you, gives you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference. What we offer: We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts. What you will be doing: With this exciting opportunity you will get a chance to be involved with the following: Influence the design and manufacture of critical components within the Submarines Pressurised Water Reactor system. Select and implement appropriate welding techniques, processes and procedures to ensure quality and efficiency. Lead continuous improvement initiatives from concept through to delivery and implementation. Drive improvements in manufacturing processes, factory performance and production flow to maintain uninterrupted operations. Collaborate closely with Manufacturing and Engineering teams, providing specialist welding and process expertise. Support shop-floor activities, including resolving non-conformances, conducting root-cause investigations and improving cell performance. Assist welders and manage Welder Qualifications in line with internal and industry standards. Contribute to manufacturing meetings and reviews to ensure SQCDP metrics are achieved and aligned with business goals Who we're looking for: At Rolls-Royce we embrace agility, are bold, pursue collaboration and seek simplicity in everything we do. These principles form our values and behaviours and are an essential component of our assessment process and are fundamental qualities that we seek for all roles. To be successful in this role you will need to meet the following criteria: Professional welding qualifications are highly beneficial (e.g. International Institute of Welding (IIW) / European Welding Federation (EWF) Welding Engineer or Technologist status, IEng or CEng status, MSc Welding Engineering) Professionally Qualified Engineer (e.g. UK minimum HND/foundation degree or other national equivalent) in an engineering discipline. Competent in identifying, developing, qualifying and justifying welding techniques in accordance with the relevant design code, ideally within a relevant industry. Knowledge and demonstrated experience of working to the requirements of boiler and pressure vessel design and manufacturing standards. Demonstrates that product and process safety is of paramount importance assuring products meet all regulatory, code, design and manufacturing and Quality Assurance requirements and complying with all applicable legislation and codes of professional conduct. Proven ability to define, plan, monitor and control projects, programmes and work packages, ensuring the work is delivered to cost, quality and schedule. As well as communicating complex technical information in a simple and effective way, whilst creating methods of manufacture ensuring delivery of manufacturing capability and business requirements and meeting design intent. Ability to integrate well within a large organisation that operates in a high-pressure environment. Strong communication and stakeholder management skills are desirable. We are an equal opportunities employer. We're committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we'll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realise their full potential. You can learn more about our global Inclusion strategy at Our people Rolls-Royce To work for Rolls-Royce Submarines, you need to hold a Security Check (SC) clearance without any caveats to that clearance. Rolls-Royce will support the application for Security Clearance if you don't currently already have this in place. Due to the nature of work the business conducts and the protection of certain assets, you must hold a UK nationality. Any dual nationals will require additional scrutiny and background checks prior to commencing work with RRSL. Closing date: 17/12/2025 As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Manufacturing Engineering Posting Date 04 Dec 2025; 00:12 Posting End Date 17 Dec 2025PandoLogic.
Dec 11, 2025
Full time
Job Description Job Title: Welding Engineer - Submarines Working Pattern: Days Working location: Derby (Onsite) We are now recruiting for the exciting role of a Welding Engineer, to be involved in an industry leading, cutting-edge project supporting the Royal Navy and its state-of-the-art nuclear powered submarine fleet. The Welding Engineer will be primarily responsible for pursuing the development and implementation of various welding techniques, spanning across manual, automated and mechanised processes to meet all product and business requirements across the manufacture of Primary Circuit and Core components. Why Rolls-Royce? Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount. We are proud to be a force for progress, powering, protecting and connecting people everywhere. We want to ensure that the excellence and ingenuity that has shaped our history continues into our future and we need people like you to come and join us on this journey. We'll provide an environment of caring and belonging where you can be yourself. An inclusive, innovative culture that invests in you, gives you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference. What we offer: We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts. What you will be doing: With this exciting opportunity you will get a chance to be involved with the following: Influence the design and manufacture of critical components within the Submarines Pressurised Water Reactor system. Select and implement appropriate welding techniques, processes and procedures to ensure quality and efficiency. Lead continuous improvement initiatives from concept through to delivery and implementation. Drive improvements in manufacturing processes, factory performance and production flow to maintain uninterrupted operations. Collaborate closely with Manufacturing and Engineering teams, providing specialist welding and process expertise. Support shop-floor activities, including resolving non-conformances, conducting root-cause investigations and improving cell performance. Assist welders and manage Welder Qualifications in line with internal and industry standards. Contribute to manufacturing meetings and reviews to ensure SQCDP metrics are achieved and aligned with business goals Who we're looking for: At Rolls-Royce we embrace agility, are bold, pursue collaboration and seek simplicity in everything we do. These principles form our values and behaviours and are an essential component of our assessment process and are fundamental qualities that we seek for all roles. To be successful in this role you will need to meet the following criteria: Professional welding qualifications are highly beneficial (e.g. International Institute of Welding (IIW) / European Welding Federation (EWF) Welding Engineer or Technologist status, IEng or CEng status, MSc Welding Engineering) Professionally Qualified Engineer (e.g. UK minimum HND/foundation degree or other national equivalent) in an engineering discipline. Competent in identifying, developing, qualifying and justifying welding techniques in accordance with the relevant design code, ideally within a relevant industry. Knowledge and demonstrated experience of working to the requirements of boiler and pressure vessel design and manufacturing standards. Demonstrates that product and process safety is of paramount importance assuring products meet all regulatory, code, design and manufacturing and Quality Assurance requirements and complying with all applicable legislation and codes of professional conduct. Proven ability to define, plan, monitor and control projects, programmes and work packages, ensuring the work is delivered to cost, quality and schedule. As well as communicating complex technical information in a simple and effective way, whilst creating methods of manufacture ensuring delivery of manufacturing capability and business requirements and meeting design intent. Ability to integrate well within a large organisation that operates in a high-pressure environment. Strong communication and stakeholder management skills are desirable. We are an equal opportunities employer. We're committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we'll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realise their full potential. You can learn more about our global Inclusion strategy at Our people Rolls-Royce To work for Rolls-Royce Submarines, you need to hold a Security Check (SC) clearance without any caveats to that clearance. Rolls-Royce will support the application for Security Clearance if you don't currently already have this in place. Due to the nature of work the business conducts and the protection of certain assets, you must hold a UK nationality. Any dual nationals will require additional scrutiny and background checks prior to commencing work with RRSL. Closing date: 17/12/2025 As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Manufacturing Engineering Posting Date 04 Dec 2025; 00:12 Posting End Date 17 Dec 2025PandoLogic.
Overview At OakNorth, we're on a mission to empower the UK's most ambitious businesses. Since 2015, we've lent over $18 billion across the UK and US, helped create more than 58,000 new homes and 36,000 new jobs, and supported hundreds of thousands of personal savers - all while fuelling the UK economy. The Director, Financial Crime Operations will provide strategic leadership of OakNorth Bank's first line of defense for business current accounts, covering fraud prevention, AML transaction monitoring, and sanctions screening. This role will set the vision, lead cross-functional execution, and ensure that financial crime risk management not only meets regulatory standards but enables OakNorth's ambitious growth plans which is designed and executed for scale. The Director will: Own and continuously evolve the Bank's financial crime and claims management framework. Lead, mentor, and scale teams across Manchester and India, embedding innovation and resilience. Provide oversight of core platforms and optimise them for effectiveness, efficiency, and compliance. Partner with senior stakeholders across Compliance, Operational Risk, Product, Engineering, and Operations to build a scalable and compliant operating model. Represent OakNorth with regulators, auditors, and industry bodies, ensuring credibility and thought leadership. Key Responsibilities Strategic Leadership & Risk Ownership Define and lead the first line strategy for fraud, AML, sanctions, and claims management. Anticipate emerging financial crime threats and regulatory changes (FCA, POCA, MLRs, JMLSG, OFSI, PSD2, VISA scheme rules). Serve as executive escalation point for all major fraud, AML, sanctions, or dispute claims issues. Own risk appetite calibration, KRIs, and thresholds in partnership with Compliance and Operational Risk. Provide OpCo with thematic insights, residual risk reporting, and forward looking risk strategies. Systems & Technology Ownership Act as business owner for the fraud and transaction monitoring and screening platforms. Own continuous optimisation of rules across fraud, AML, and sanctions - ensuring balance between detection, efficiency, and customer friction. Lead structured monthly reviews of system performance, exercising decision making authority to tighten, loosen, or reconfigure rules as appropriate, subject to relevant socialisation and governance reviews. Implement synthetic testing, A/B experimentation, and challenger/champion models to validate rule effectiveness even when genuine cases are absent. Partner with Engineering to embed machine learning, automation, and advanced analytics. Ensure monitoring and screening systems are future proofed to support scaling from 100s 10,000s of accounts. UK Business Current Account & Card Payments Risk Management Oversee financial crime and risk controls across all features of UK business current accounts (payments, overdrafts, lending, direct debits, standing orders, international transfers, faster payments, CHAPS, card payments). Lead the claims management function for card payments, including Section 75 claims, VISA chargebacks, consumer disputes, fraud reimbursements, and adherence to VISA scheme requirements. Ensure compliance with PSD2, Strong Customer Authentication (SCA), and APP scam reimbursement rules. Partner with Product and Engineering to build seamless customer journeys with fraud/claims controls embedded at design stage. Serve as OakNorth's subject matter expert on payments regulation, card scheme requirements, and dispute processes. Cross Functional Partnership & Product Enablement Act as SME for new product launches, features, and expansions - defining "what good looks like" for fraud, AML, sanctions, and claims risk. Collaborate with Compliance (2LOD) and Operational Risk to ensure risk appetite, policies, and assurance frameworks are aligned. Drive activity with Product and Engineering to design new functionality with embedded controls (e.g., card issuance, international payments). Partner with Operations to delegate low risk processes in a controlled way, optimising cost and efficiency. Influence senior stakeholders at HQ on strategy, investment, and risk management priorities. People Leadership & Team Development Lead, mentor, and scale high performing teams across London, Manchester and India. Build functional expertise in fraud analytics, transaction monitoring, sanctions screening, and dispute claims. Provide visible leadership to adjacent teams in client onboarding, ongoing monitoring, and quality control. Establish succession planning, career pathways, and a leadership bench for sustainable growth. Foster a culture of accountability, innovation, and continuous improvement. Governance, Reporting & Assurance Own and present MI, KRI, and risk dashboards to senior management Chair financial crime and claims governance forums, ensuring all rule changes, system upgrades, and product launches are risk reviewed. Lead internal and external audit engagements, evidencing robust control design and operation. Ensure casework, investigations, and dispute handling are documented to the highest standard, compliant with internal policies and regulatory expectations. Oversee bank wide QA and QC frameworks, including error taxonomies and remediation tracking. External Engagement & Representation Represent OakNorth with regulators (FCA, OFSI), card schemes (VISA), auditors, and industry forums (e.g., UK Finance fraud panels). Maintain active awareness of industry wide fraud and claims trends, bringing insights back into OakNorth's strategy. Negotiate with vendors to secure technology enhancements, service level improvements, and value for money. Position OakNorth as a leader in safe, scalable, technology enabled financial crime and claims management. Experience & Skills Essential Experience Deep familiarity with UK business current account features and associated financial crime risks across sanctions, money laundering and fraud. 10+ years of senior leadership in financial crime risk management, covering fraud, AML, sanctions, and card payments claims. Proven experience managing VISA debit disputes, chargebacks, and consumer claims. Track record of designing, implementing, and optimising transaction monitoring systems. Proven experience leading teams across multiple geographies. Strong knowledge of fraud typologies (APP scams, impersonation, CNP fraud, mule activity, synthetic ID, etc). Experience leading technology transformation in financial crime (transaction monitoring, screening, machine learning, fraud authentication). Significant experience influencing and advising at Executive level Leadership & Stakeholder Skills Exceptional ability to partner across Compliance, Operational Risk, Product, Engineering, and Operations Proven record of influencing executives, regulators, and auditors with clarity and authority. Skilled in balancing regulatory expectations, operational efficiency, and customer experience. Strong mentor and people leader, with experience developing future leaders. Personal Attributes Strategic thinker with a hands on curiosity for systems, data, and analytics. Pragmatic and decisive, with the resilience to operate in a scaling, fast paced environment. Collaborative and credible with internal and external stakeholders. Passionate about customer protection, product enablement, and building best in class controls. Benefits & Perks Equity. We want people to have a stake in the business so that all our interests are aligned. 25 days holiday Personalized benefits - opt in to what matters to you Subsidised Private Medical Insurance with Bupa Enhanced maternity and paternity leave Wellbeing and social events In house Barista Bar in London office Support causes that matter to you - Volunteering time off Salary sacrifice schemes (Cycle to work, nursery, gym, electric car scheme)
Dec 11, 2025
Full time
Overview At OakNorth, we're on a mission to empower the UK's most ambitious businesses. Since 2015, we've lent over $18 billion across the UK and US, helped create more than 58,000 new homes and 36,000 new jobs, and supported hundreds of thousands of personal savers - all while fuelling the UK economy. The Director, Financial Crime Operations will provide strategic leadership of OakNorth Bank's first line of defense for business current accounts, covering fraud prevention, AML transaction monitoring, and sanctions screening. This role will set the vision, lead cross-functional execution, and ensure that financial crime risk management not only meets regulatory standards but enables OakNorth's ambitious growth plans which is designed and executed for scale. The Director will: Own and continuously evolve the Bank's financial crime and claims management framework. Lead, mentor, and scale teams across Manchester and India, embedding innovation and resilience. Provide oversight of core platforms and optimise them for effectiveness, efficiency, and compliance. Partner with senior stakeholders across Compliance, Operational Risk, Product, Engineering, and Operations to build a scalable and compliant operating model. Represent OakNorth with regulators, auditors, and industry bodies, ensuring credibility and thought leadership. Key Responsibilities Strategic Leadership & Risk Ownership Define and lead the first line strategy for fraud, AML, sanctions, and claims management. Anticipate emerging financial crime threats and regulatory changes (FCA, POCA, MLRs, JMLSG, OFSI, PSD2, VISA scheme rules). Serve as executive escalation point for all major fraud, AML, sanctions, or dispute claims issues. Own risk appetite calibration, KRIs, and thresholds in partnership with Compliance and Operational Risk. Provide OpCo with thematic insights, residual risk reporting, and forward looking risk strategies. Systems & Technology Ownership Act as business owner for the fraud and transaction monitoring and screening platforms. Own continuous optimisation of rules across fraud, AML, and sanctions - ensuring balance between detection, efficiency, and customer friction. Lead structured monthly reviews of system performance, exercising decision making authority to tighten, loosen, or reconfigure rules as appropriate, subject to relevant socialisation and governance reviews. Implement synthetic testing, A/B experimentation, and challenger/champion models to validate rule effectiveness even when genuine cases are absent. Partner with Engineering to embed machine learning, automation, and advanced analytics. Ensure monitoring and screening systems are future proofed to support scaling from 100s 10,000s of accounts. UK Business Current Account & Card Payments Risk Management Oversee financial crime and risk controls across all features of UK business current accounts (payments, overdrafts, lending, direct debits, standing orders, international transfers, faster payments, CHAPS, card payments). Lead the claims management function for card payments, including Section 75 claims, VISA chargebacks, consumer disputes, fraud reimbursements, and adherence to VISA scheme requirements. Ensure compliance with PSD2, Strong Customer Authentication (SCA), and APP scam reimbursement rules. Partner with Product and Engineering to build seamless customer journeys with fraud/claims controls embedded at design stage. Serve as OakNorth's subject matter expert on payments regulation, card scheme requirements, and dispute processes. Cross Functional Partnership & Product Enablement Act as SME for new product launches, features, and expansions - defining "what good looks like" for fraud, AML, sanctions, and claims risk. Collaborate with Compliance (2LOD) and Operational Risk to ensure risk appetite, policies, and assurance frameworks are aligned. Drive activity with Product and Engineering to design new functionality with embedded controls (e.g., card issuance, international payments). Partner with Operations to delegate low risk processes in a controlled way, optimising cost and efficiency. Influence senior stakeholders at HQ on strategy, investment, and risk management priorities. People Leadership & Team Development Lead, mentor, and scale high performing teams across London, Manchester and India. Build functional expertise in fraud analytics, transaction monitoring, sanctions screening, and dispute claims. Provide visible leadership to adjacent teams in client onboarding, ongoing monitoring, and quality control. Establish succession planning, career pathways, and a leadership bench for sustainable growth. Foster a culture of accountability, innovation, and continuous improvement. Governance, Reporting & Assurance Own and present MI, KRI, and risk dashboards to senior management Chair financial crime and claims governance forums, ensuring all rule changes, system upgrades, and product launches are risk reviewed. Lead internal and external audit engagements, evidencing robust control design and operation. Ensure casework, investigations, and dispute handling are documented to the highest standard, compliant with internal policies and regulatory expectations. Oversee bank wide QA and QC frameworks, including error taxonomies and remediation tracking. External Engagement & Representation Represent OakNorth with regulators (FCA, OFSI), card schemes (VISA), auditors, and industry forums (e.g., UK Finance fraud panels). Maintain active awareness of industry wide fraud and claims trends, bringing insights back into OakNorth's strategy. Negotiate with vendors to secure technology enhancements, service level improvements, and value for money. Position OakNorth as a leader in safe, scalable, technology enabled financial crime and claims management. Experience & Skills Essential Experience Deep familiarity with UK business current account features and associated financial crime risks across sanctions, money laundering and fraud. 10+ years of senior leadership in financial crime risk management, covering fraud, AML, sanctions, and card payments claims. Proven experience managing VISA debit disputes, chargebacks, and consumer claims. Track record of designing, implementing, and optimising transaction monitoring systems. Proven experience leading teams across multiple geographies. Strong knowledge of fraud typologies (APP scams, impersonation, CNP fraud, mule activity, synthetic ID, etc). Experience leading technology transformation in financial crime (transaction monitoring, screening, machine learning, fraud authentication). Significant experience influencing and advising at Executive level Leadership & Stakeholder Skills Exceptional ability to partner across Compliance, Operational Risk, Product, Engineering, and Operations Proven record of influencing executives, regulators, and auditors with clarity and authority. Skilled in balancing regulatory expectations, operational efficiency, and customer experience. Strong mentor and people leader, with experience developing future leaders. Personal Attributes Strategic thinker with a hands on curiosity for systems, data, and analytics. Pragmatic and decisive, with the resilience to operate in a scaling, fast paced environment. Collaborative and credible with internal and external stakeholders. Passionate about customer protection, product enablement, and building best in class controls. Benefits & Perks Equity. We want people to have a stake in the business so that all our interests are aligned. 25 days holiday Personalized benefits - opt in to what matters to you Subsidised Private Medical Insurance with Bupa Enhanced maternity and paternity leave Wellbeing and social events In house Barista Bar in London office Support causes that matter to you - Volunteering time off Salary sacrifice schemes (Cycle to work, nursery, gym, electric car scheme)
The Financial Crime Compliance Change VP - Operating Model SME is responsible for supporting the overarching design and implementation of the target state Financial Crime operating model across the Group, specifically supporting the implementation of the target state accountabilities and responsibilities across the first and second lines of defence. The role will support the detailed design of how the agreed accountabilities and responsibilities will be executed within the in-scope functions; develop detailed implementation plans; and work with key stakeholders to drive delivery of these. To be successful as a Financial Crime - Operating Model - Execution Lead, you should have: Financial Crime Operating Model - Experience working within a Tier 1 Bank on a Financial Crime Transformation project and/or previous experience in designing and implementing a risk management operating model including delivery of clear accountabilities and responsibilities across end-to-end systems, processes and controls. Regulatory Risk Expertise - Experience conducting Business Analysis and driving change / continuous improvement in alignment with business strategy and regulatory agenda. Leadership & Decision Making - Ability to exercise SME knowledge and apply sound judgement over "what good looks like" in respect of comprehensive 1st & 2nd line Financial Crime teams (right sized; appropriate capability; clear and demonstrable evidence of roles / dependencies); and proven track record of operating effectively within a matrix organisation and delivering through other. Stakeholder Management & Senior-Level Reporting - Excellent communicator with ability to adapt style to meet needs of audience, including Exco level stakeholders and senior governance committees); Skilled in developing and growing partnerships across the organisation. Some other highly valued skills may include: Industry Specific Financial Crime & Risk Expertise - experience in assessing and managing financial crime risks across various industries, jurisdictions and customer types (i.e. Retail / Consumer Banking, Private Banking & Wealth, Business / Corporate Banking, and Investment Banking & Markets). Geographic Risk Awareness - knowledge of global financial crime requirements and local regulatory regimes. Collaborative Mindset - strong team player with the ability to engage effectively, sequence priorities and foster a risk aware culture. This role can be based in London and Glasgow with 3 anchor days in the office. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job specific technical skills. Purpose of the role To provide data led expert oversight and check and challenge on business and compliance matters to evidence that the organisation is operating in a compliance with Barclays legal, regulatory and ethical responsibilities. Accountabilities Identification and assessment of compliance risks through thorough reviews of business activities, changes, processes, testing and systems to. Identification and investigation of potential market abuse, including but not limited to, Insider Dealing, Unlawful Disclosure, Market Manipulation or Anti Competitive Conduct. Conduct investigation of compliance risk events or breaches. Oversight and check and challenge of corrective actions and preventative measures to avoid future occurrences. Implementation of compliance policies and procedures in line with regulatory requirements and ensuring that the bank's internal policies are aligned with international standards, including jurisdictional requirements. Collaboration with 1LOD, other relevant Compliance teams and legal, and relevant risk management functions to facilitate a comprehensive approach to compliance and risk management. Identification, investigation and oversight of potential money laundering, terrorist financing or other financial crime. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures. If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Dec 11, 2025
Full time
The Financial Crime Compliance Change VP - Operating Model SME is responsible for supporting the overarching design and implementation of the target state Financial Crime operating model across the Group, specifically supporting the implementation of the target state accountabilities and responsibilities across the first and second lines of defence. The role will support the detailed design of how the agreed accountabilities and responsibilities will be executed within the in-scope functions; develop detailed implementation plans; and work with key stakeholders to drive delivery of these. To be successful as a Financial Crime - Operating Model - Execution Lead, you should have: Financial Crime Operating Model - Experience working within a Tier 1 Bank on a Financial Crime Transformation project and/or previous experience in designing and implementing a risk management operating model including delivery of clear accountabilities and responsibilities across end-to-end systems, processes and controls. Regulatory Risk Expertise - Experience conducting Business Analysis and driving change / continuous improvement in alignment with business strategy and regulatory agenda. Leadership & Decision Making - Ability to exercise SME knowledge and apply sound judgement over "what good looks like" in respect of comprehensive 1st & 2nd line Financial Crime teams (right sized; appropriate capability; clear and demonstrable evidence of roles / dependencies); and proven track record of operating effectively within a matrix organisation and delivering through other. Stakeholder Management & Senior-Level Reporting - Excellent communicator with ability to adapt style to meet needs of audience, including Exco level stakeholders and senior governance committees); Skilled in developing and growing partnerships across the organisation. Some other highly valued skills may include: Industry Specific Financial Crime & Risk Expertise - experience in assessing and managing financial crime risks across various industries, jurisdictions and customer types (i.e. Retail / Consumer Banking, Private Banking & Wealth, Business / Corporate Banking, and Investment Banking & Markets). Geographic Risk Awareness - knowledge of global financial crime requirements and local regulatory regimes. Collaborative Mindset - strong team player with the ability to engage effectively, sequence priorities and foster a risk aware culture. This role can be based in London and Glasgow with 3 anchor days in the office. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job specific technical skills. Purpose of the role To provide data led expert oversight and check and challenge on business and compliance matters to evidence that the organisation is operating in a compliance with Barclays legal, regulatory and ethical responsibilities. Accountabilities Identification and assessment of compliance risks through thorough reviews of business activities, changes, processes, testing and systems to. Identification and investigation of potential market abuse, including but not limited to, Insider Dealing, Unlawful Disclosure, Market Manipulation or Anti Competitive Conduct. Conduct investigation of compliance risk events or breaches. Oversight and check and challenge of corrective actions and preventative measures to avoid future occurrences. Implementation of compliance policies and procedures in line with regulatory requirements and ensuring that the bank's internal policies are aligned with international standards, including jurisdictional requirements. Collaboration with 1LOD, other relevant Compliance teams and legal, and relevant risk management functions to facilitate a comprehensive approach to compliance and risk management. Identification, investigation and oversight of potential money laundering, terrorist financing or other financial crime. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures. If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
About the Role Grade Level (for internal use): 12 Job Title: Associate Director, Regulatory Operations - Managed Services Location: London Department: Cappitech Consulting Reports To: Director, Head of Regulatory Operations-Managed Services Job Summary: Managed Services Lead for Regulatory Operations in Transaction Reporting will oversee the transaction reporting process to ensure compliance with regulatory requirements. This role will involve managing a team, developing and implementing operational strategies, and collaborating with various stakeholders to enhance reporting efficiency and accuracy. As part of Cappitech's Managed Services offering, this role is ideal for someone looking to make a meaningful contribution in a dynamic, fast-evolving environment where precision, collaboration, and innovation are critical. Responsibilities Functional owner of the transaction reporting regulatory operations unit within a Tier 1 Asset Manager Serve as the people manager for a team of onshore and offshore managers, senior analysts and analysts in providing training, mentorship, performance evaluations, etc. Serve as the strategic advisor to business stakeholders for the "change the bank" and "run the bank" workstreams Optimize and improve current BAU reporting process, infrastructure, data quality Contribute to the global G20 and SFTR transaction reporting program supporting EMIR, ASIC, MAS, SFTR, etc., ensuring alignment with regulatory requirements and business objectives. Collaborate with technology, compliance, product, and other internal teams to gather requirements and implement policies. Act as an escalation point for reporting exceptions and structural reporting challenges. Participate in control testing, audits, and regulatory exams as required Drive automation and standardization solutions based on business needs and demand. Provide insights, metrics and feedback on critical issues, common themes and implement solutions to address gaps Prioritize and track reporting enhancements in collaboration with internal and external stakeholders. Coordinate calculations and communications related to 'errors and omissions' in reporting. Work closely with technology teams and vendors to develop and enhance reporting tools and workflows. Assist in the continuous improvement of client's trade reporting process and overall reporting control framework, contributing to process enhancements and quality assurance efforts to drive measurable improvements in reporting completeness, accuracy, and timeliness. Candidate Requirements Bachelor's degree required. Minimum 7+ years of experience in regulatory transaction reporting within a major buy-side institution, top-tier investment bank, or management consultancy. Hands on experience with regulatory reporting operations such as EMIR, ASIC, MAS, SFTR, or CFTC/SEC-SBSR is essential. Deep expertise in regulatory transaction reporting regimes and technical specifications Strong risk management awareness with the ability to identify risk events and escalate appropriately to senior management. Solid understanding of derivatives, transaction information and reference data, with the capability to interpret requirements, source relevant data, and translate findings into internal workflows. Broad knowledge of front, middle, and back-office functions within financial institutions. Broad understanding of market infrastructure in OTC and ETD derivatives including trading venues, clearing houses and service providers. Solid understanding of trade lifecycles. Proven track record in owning and implementing new processes and driving change management initiatives. Demonstrated ability to lead projects and processes with clear plans, objectives, timelines, and successful outcomes. Skilled in independently creating and presenting executive summaries and management updates. Strong influencing skills with the ability to lead and motivate stakeholders across teams and the wider organization. Clear and effective communication style, and comfortable engaging with clients, senior leaders and various internal/external stakeholders. Solution-oriented mindset with a history of successfully implementing, standardizing, and improving processes. Excellent collaboration skills for managing projects across global teams, combined with the ability to work independently as a self-starter. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global, we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person . click apply for full job details
Dec 11, 2025
Full time
About the Role Grade Level (for internal use): 12 Job Title: Associate Director, Regulatory Operations - Managed Services Location: London Department: Cappitech Consulting Reports To: Director, Head of Regulatory Operations-Managed Services Job Summary: Managed Services Lead for Regulatory Operations in Transaction Reporting will oversee the transaction reporting process to ensure compliance with regulatory requirements. This role will involve managing a team, developing and implementing operational strategies, and collaborating with various stakeholders to enhance reporting efficiency and accuracy. As part of Cappitech's Managed Services offering, this role is ideal for someone looking to make a meaningful contribution in a dynamic, fast-evolving environment where precision, collaboration, and innovation are critical. Responsibilities Functional owner of the transaction reporting regulatory operations unit within a Tier 1 Asset Manager Serve as the people manager for a team of onshore and offshore managers, senior analysts and analysts in providing training, mentorship, performance evaluations, etc. Serve as the strategic advisor to business stakeholders for the "change the bank" and "run the bank" workstreams Optimize and improve current BAU reporting process, infrastructure, data quality Contribute to the global G20 and SFTR transaction reporting program supporting EMIR, ASIC, MAS, SFTR, etc., ensuring alignment with regulatory requirements and business objectives. Collaborate with technology, compliance, product, and other internal teams to gather requirements and implement policies. Act as an escalation point for reporting exceptions and structural reporting challenges. Participate in control testing, audits, and regulatory exams as required Drive automation and standardization solutions based on business needs and demand. Provide insights, metrics and feedback on critical issues, common themes and implement solutions to address gaps Prioritize and track reporting enhancements in collaboration with internal and external stakeholders. Coordinate calculations and communications related to 'errors and omissions' in reporting. Work closely with technology teams and vendors to develop and enhance reporting tools and workflows. Assist in the continuous improvement of client's trade reporting process and overall reporting control framework, contributing to process enhancements and quality assurance efforts to drive measurable improvements in reporting completeness, accuracy, and timeliness. Candidate Requirements Bachelor's degree required. Minimum 7+ years of experience in regulatory transaction reporting within a major buy-side institution, top-tier investment bank, or management consultancy. Hands on experience with regulatory reporting operations such as EMIR, ASIC, MAS, SFTR, or CFTC/SEC-SBSR is essential. Deep expertise in regulatory transaction reporting regimes and technical specifications Strong risk management awareness with the ability to identify risk events and escalate appropriately to senior management. Solid understanding of derivatives, transaction information and reference data, with the capability to interpret requirements, source relevant data, and translate findings into internal workflows. Broad knowledge of front, middle, and back-office functions within financial institutions. Broad understanding of market infrastructure in OTC and ETD derivatives including trading venues, clearing houses and service providers. Solid understanding of trade lifecycles. Proven track record in owning and implementing new processes and driving change management initiatives. Demonstrated ability to lead projects and processes with clear plans, objectives, timelines, and successful outcomes. Skilled in independently creating and presenting executive summaries and management updates. Strong influencing skills with the ability to lead and motivate stakeholders across teams and the wider organization. Clear and effective communication style, and comfortable engaging with clients, senior leaders and various internal/external stakeholders. Solution-oriented mindset with a history of successfully implementing, standardizing, and improving processes. Excellent collaboration skills for managing projects across global teams, combined with the ability to work independently as a self-starter. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global, we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person . click apply for full job details
Please see the full job pack on our recruit page, you'll be forwarded here once you press apply. THE ROLE: The Service Manager plays a central role in ensuring that every young person who engages with Empire Fighting Chance receives high-quality, personalised support. In this role, you will ensure that every young person who connects with Empire Fighting Chance receives an outstanding experience. You will oversee the full journey of young people through our programmes. From referral and assessment to onboarding, scheduling and progression. You will ensure their experience is safe and impactful. You will champion a safety-aware culture across the organisation, embedding safeguarding into everyday practice and leading on case management and risk mitigation. This role is key to building a strong operational foundation for our Centre of Excellence in Bristol. Through strategic management, attention to detail, and a commitment to continuous improvement, you will help shape an environment where young people feel safe, supported and empowered. WHAT YOU LL DO: 1. Manage the recruitment of young people Accountable for the recruitment of suitable young people onto the programmes of Empire Fighting Chance. Implement a robust referral criteria process to ensure that Empire Fighting Chance targets the young people that it best supports.Contribute to the development of a bank of recommended organisations to share with those young people who do not meet the charity s referral criteria. Contribute to the development of a bank of recommended organisations to share with those young people who do not meet the charity s referral criteria. Ensure the recruitment of young people for different Empire programmes meets organisational, grant and contractual targets. Provide oversight of all referral partnerships held by Empire Fighting Chance, ensuring all are working as well as they can. Ensure the charity collects robust and accurate information from referral partners on young people signposted to Empire Fighting Chance. Contribute to building intelligence of local systems within Bristol to shape how we recruit young people, including understanding the education, Special Educational Needs and mental health landscapes. Ensure the recruitment of young people onto EFC programmes follows a robust quality assurance process, using data to inform and strengthen existing processes 2. Manage the triaging and scheduling of young people Accountable for ensuring young people participate in the right programme with the right coach mentor or therapist at the right time. Improve the prioritisation criteria to ensure that the charity fast tracks individuals who are most in need of support. Identify new approaches to managing the charity s waiting list, ensuring the programmes can meet their needs and offer the correct resources to support them. Implement our assessment process to ensure Empire Fighting Chance gains a full and accurate understanding of each young person s needs and circumstances. Implement a process to match young people with the most appropriate Empire Fighting Chance programme and coach mentor/therapist. Strengthen the scheduling process of young people s programmes at Empire Fighting Chance. 3. Manage a safety aware culture Accountable for developing of a culture where safeguarding and safety are embedded into every aspect of our work. Champion a safety-aware culture across the organisation, embedding safeguarding into everyday practice. Be a key part of the safeguarding team and ensure robust safeguarding practices are implemented across all areas of the charity. Lead on safeguarding case management, including referrals, reporting, and liaison with external agencies. Identify, assess and mitigate safeguarding risks in programme delivery and organisational operations. Empire Fighting Chance is a charity () and a company limited by guarantee () registered in England and Wales. 4. Manage young people s Empire Experience Accountable for Empire Fighting Chance giving young people the best possible experience (outside of the delivery of programmes). Identify and implement improvements to The Mill boxing gym to ensure that young people feel safe and have an enjoyable experience (while retaining the look and feel of a real boxing gym). Oversee the onboarding process to ensure that young people have the best possible start to their Empire experience. Work alongside the Head of Programmes and Community Outreach Manager to develop a bank of local organisations and services that young people can be referred onto during or after their programme. Ensure this information is shared with coaches and therapists so they can communicate it to the young person. Oversee the offboarding process that will support young people to continue their development after leaving Empire Fighting Chance (e.g. resources and pathways for young people internally and externally). Use data and insights from young people to improve their experience. 5. Manage the provision of family liaison/support Accountable for providing support to parents/carers of young people. Work alongside the Family Liaison Officer to enhance the information, advice, guidance and support provided to parents and carers to ensure young people engage with their programme. Oversee the development of practices and interventions that can provide support to parents and carers that will, in turn, have benefits for young people. 6. Line management of a team Provide strategic direction to a small team in a supportive manner. Provide clear direction, support and motivation to team members, ensuring the Centre of Excellence objectives and the experience of young people is central to all decision making. Set clear performance goals and expectations for each function area within the operations team to ensure EFC programmes are operating to the highest standards and at optimal capacity. Ensure the team receive regular CPD and are equipped with the skills and knowledge to best support young people (many with complex needs). Extended closing date: Sunday,10th Jan, :30
Dec 11, 2025
Full time
Please see the full job pack on our recruit page, you'll be forwarded here once you press apply. THE ROLE: The Service Manager plays a central role in ensuring that every young person who engages with Empire Fighting Chance receives high-quality, personalised support. In this role, you will ensure that every young person who connects with Empire Fighting Chance receives an outstanding experience. You will oversee the full journey of young people through our programmes. From referral and assessment to onboarding, scheduling and progression. You will ensure their experience is safe and impactful. You will champion a safety-aware culture across the organisation, embedding safeguarding into everyday practice and leading on case management and risk mitigation. This role is key to building a strong operational foundation for our Centre of Excellence in Bristol. Through strategic management, attention to detail, and a commitment to continuous improvement, you will help shape an environment where young people feel safe, supported and empowered. WHAT YOU LL DO: 1. Manage the recruitment of young people Accountable for the recruitment of suitable young people onto the programmes of Empire Fighting Chance. Implement a robust referral criteria process to ensure that Empire Fighting Chance targets the young people that it best supports.Contribute to the development of a bank of recommended organisations to share with those young people who do not meet the charity s referral criteria. Contribute to the development of a bank of recommended organisations to share with those young people who do not meet the charity s referral criteria. Ensure the recruitment of young people for different Empire programmes meets organisational, grant and contractual targets. Provide oversight of all referral partnerships held by Empire Fighting Chance, ensuring all are working as well as they can. Ensure the charity collects robust and accurate information from referral partners on young people signposted to Empire Fighting Chance. Contribute to building intelligence of local systems within Bristol to shape how we recruit young people, including understanding the education, Special Educational Needs and mental health landscapes. Ensure the recruitment of young people onto EFC programmes follows a robust quality assurance process, using data to inform and strengthen existing processes 2. Manage the triaging and scheduling of young people Accountable for ensuring young people participate in the right programme with the right coach mentor or therapist at the right time. Improve the prioritisation criteria to ensure that the charity fast tracks individuals who are most in need of support. Identify new approaches to managing the charity s waiting list, ensuring the programmes can meet their needs and offer the correct resources to support them. Implement our assessment process to ensure Empire Fighting Chance gains a full and accurate understanding of each young person s needs and circumstances. Implement a process to match young people with the most appropriate Empire Fighting Chance programme and coach mentor/therapist. Strengthen the scheduling process of young people s programmes at Empire Fighting Chance. 3. Manage a safety aware culture Accountable for developing of a culture where safeguarding and safety are embedded into every aspect of our work. Champion a safety-aware culture across the organisation, embedding safeguarding into everyday practice. Be a key part of the safeguarding team and ensure robust safeguarding practices are implemented across all areas of the charity. Lead on safeguarding case management, including referrals, reporting, and liaison with external agencies. Identify, assess and mitigate safeguarding risks in programme delivery and organisational operations. Empire Fighting Chance is a charity () and a company limited by guarantee () registered in England and Wales. 4. Manage young people s Empire Experience Accountable for Empire Fighting Chance giving young people the best possible experience (outside of the delivery of programmes). Identify and implement improvements to The Mill boxing gym to ensure that young people feel safe and have an enjoyable experience (while retaining the look and feel of a real boxing gym). Oversee the onboarding process to ensure that young people have the best possible start to their Empire experience. Work alongside the Head of Programmes and Community Outreach Manager to develop a bank of local organisations and services that young people can be referred onto during or after their programme. Ensure this information is shared with coaches and therapists so they can communicate it to the young person. Oversee the offboarding process that will support young people to continue their development after leaving Empire Fighting Chance (e.g. resources and pathways for young people internally and externally). Use data and insights from young people to improve their experience. 5. Manage the provision of family liaison/support Accountable for providing support to parents/carers of young people. Work alongside the Family Liaison Officer to enhance the information, advice, guidance and support provided to parents and carers to ensure young people engage with their programme. Oversee the development of practices and interventions that can provide support to parents and carers that will, in turn, have benefits for young people. 6. Line management of a team Provide strategic direction to a small team in a supportive manner. Provide clear direction, support and motivation to team members, ensuring the Centre of Excellence objectives and the experience of young people is central to all decision making. Set clear performance goals and expectations for each function area within the operations team to ensure EFC programmes are operating to the highest standards and at optimal capacity. Ensure the team receive regular CPD and are equipped with the skills and knowledge to best support young people (many with complex needs). Extended closing date: Sunday,10th Jan, :30
The closing date for applications is 11.59pm 7 Jan 2026 . First stage interviews over MS Teams will take place between January 2026. Second stage interviews will take place at our offices in Victoria on Wednesday 28 and Friday 30 January. What are the main responsibilities of this role? •Manage partners/suppliers to assure service continuity and supplier performance in terms of technical quality and performance metrics. •Responsible for EUC service delivery, ensuring availability, performance, and compliance. •Produce Statements of work for Suppliers to deliver to and manage delivery, assure success and technical quality of the work delivered. •Lead endpoint strategy, lifecycle planning, and BIOS/driver governance. •Manage Intune migration and endpoint refresh programmes. •Oversee AV device management (Surface Hubs, Cisco, Neat Boards). •Collaborate with InfoSec on endpoint security to ensure EUC estate is compliant. •Drive automation, standardisation, and proactive monitoring. •Act as escalation point for EUC-related incidents and problems. •Maintain structured documentation, SOPs, and CMDB accuracy. How does this align to the Government Digital Service DDaT Roles? This position aligns with the Digital, Data and Technology (DDaT) profession role of IT Service Manager within the Government Digital Service framework. While this serves as a reference point for capability and expectations, the responsibilities of this role extend beyond the standard DDaT definition. For further details, please refer to the official DDaT role description: IT Service Manager DDaT Capability Framework. Relationships: Reporting to: Head of Service Management Relationships: Part of a 3-person team alongside the Service Management Lead working under the Head of Service Management, which in turn works alongside the Infrastructure Operations team under the Head of Digital Operations. Internal: Working with all teams across Digital Services and Information Security (InfoSec). External: Multiple third-party support vendors. Resources Managed: None Security Clearance: NAO DS Operators at this level must be SC cleared as part of the onboarding process. Responsibilities: Organisational Admin & Management •Maintain structured documentation and SOPs for EUC services. •Support internal communications and cross-team knowledge sharing. •Contribute to CMDB accuracy and asset lifecycle governance. •Participate in team engagement and improvement workshops. •Lead and assurance of onboarding new devices and services. •Represent EUC operations in governance forums. Service Delivery •Ensure availability, performance, and SLA compliance across EUC platforms including supplier performance management. •Responsible for MDM tooling and endpoint refresh programmes. •Administer Windows Operating System, Office 365, and third-party applications. •Lead Video Conferencing/Audio-visual device management (Surface Hubs, Cisco, Neat, etc.) including peripherals and managing supplier who supports and develops. •Maintain accurate configuration and asset data in ITSM Tools. •Lead on service validation and testing for new deployments. •Manage vendors and suppliers to ensure service continuity and upgrades. •Monitor endpoint performance and identify improvement opportunities. •Manage patching, backup, and DR readiness for endpoint platforms. •Lead onboarding of EUC services into operational support. Strategic •Lead endpoint strategy, BIOS/driver/firmware governance, and app lifecycle planning. •Produce technology roadmaps to ensure architecture decisions for all EUC and AV services are fit for purpose. •Write Statements of work, engaging in supplier workshops to determine solutions where necessary. •Contribute to service catalogue evolution and governance frameworks. •Recommend tooling improvements and automation opportunities. •Provide input into training needs and capability uplift. •Liaise with senior stakeholders on EUC priorities. •Develop metrics and dashboards for EUC performance and risk. •Advocate for cost-effective and scalable endpoint solutions. Support •Act as escalation point for EUC-related incidents and problems. •Conduct root cause analysis and manage known error records. •Provide mentoring and guidance on structured troubleshooting. •Support resolution of ad hoc technical issues with a strategic approach. •Deliver remote support to Newcastle office and mobile users. •Collaborate with Problem Management Lead to remediate recurring issues. •Collaborate with Service Delivery Manager on queue management to ensure incidents are resolved within SLA/KPIs Security & Risk •Implement endpoint security controls and compliance policies. •Collaborate with InfoSec on vulnerability remediation and access governance. •Support change governance and compliance processes; provide evidence for GRC audits and align to industry certifications where applicable (including, but not limited to ISO 27001 & CE+). •Track and report on endpoint-related risk metrics and posture improvements. Development •Contribute to automation scripts and tooling enhancements. •Participate in pilots for new endpoint technologies and service improvements. Emergency Capacity •Provide capacity for major and urgent incidents. Working Environment & Requirements •You'll work on an agreed support rota to ensure coverage from 08 00, with core hours of 09 00, Monday to Friday, on-site in Victoria, London. Occasional attendance will be required at our Newcastle office with expenses paid for travel and accommodation. Due to the nature of the role, occasional (paid) weekend work as required, and Time-Off-In-Lieu offered for out-of-hours work during Mon-Fri. Key skills/competencies required Skills & Experience Leadership & Governance • Ability to govern EUC services, designing standards that ensure compliance aligned to strategic objectives. • Skilled in managing vendor relationships for endpoint and AV solutions, including SLA/OLA compliance and performance reviews. ITIL & Service Management Expertise • Strong command of ITIL practices: Change, Release, Problem, Knowledge, Configuration. • Collaborative, structured, and improvement-focused mindset. • Familiarity with SIAM and multi-supplier governance frameworks. Technical & Tooling Knowledge • Proven experience managing Windows Operating Systems, SCCM, Intune, Entra ID, and mobile platforms (iOS, Android). • Strong understanding of Windows as a Service (WaaS) and experience of managing patching, and endpoint lifecycle. • Familiarity with AV technologies (Surface Hubs, Cisco Desk Pros, Neat Boards). • Experience with MDM policy design and administration. • Skilled in PowerShell scripting and automation. Communication & Stakeholder Engagement • Strong communicator across technical and non-technical audiences. • Able to produce SOPs, runbooks, and user-facing guides. • Experience engaging suppliers, InfoSec, and project delivery teams. Desirable Certifications • ITIL 4 Foundation. • ITIL 4 Specialist: Monitor, Support & Fulfil (desirable). • PRINCE2 / AgilePM or equivalent delivery discipline (desirable). • Microsoft Certified: Modern Desktop Administrator Associate (MD-102) • Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) Key Behaviours • Work in accordance with the NAO s values and champion our diversity and inclusion strategy. • Demonstrate a strong commitment to their own self-development, to delivering the NAO s strategic objectives, and keep themselves up to date on office initiatives and information relevant to their work and specialism. • Use their knowledge and expertise to deliver high-quality work that supports their team objectives and contributes to organisational priorities. • Influence and add value by building their understanding and insight into the challenges and perspectives of stakeholders. • Look for innovative solutions for how we approach work and make suggestions for new ways for how we could deliver work and continuously improve our business processes to make them more efficient and effective. • Demonstrate an ability to balance tasks and priorities to lead a complex, challenging work package, including supporting the work of others. • Enable the NAO to lead by example in the delivery of high-quality, efficient business practices and support their teams to do so. • Comply with corporate responsibilities and support others to do so. • Take ownership of delivering high-quality work to time and quality standards. • Proactively look for ways we can improve our ways of working and make suggestions for how these could be implemented. • Engage confidently with colleagues and clients at all levels to support the delivery of work and build good relationships with key stakeholders. • Work flexibly to contribute to a range of topics and outputs and take ownership of driving work forward and responding to challenges.
Dec 11, 2025
Full time
The closing date for applications is 11.59pm 7 Jan 2026 . First stage interviews over MS Teams will take place between January 2026. Second stage interviews will take place at our offices in Victoria on Wednesday 28 and Friday 30 January. What are the main responsibilities of this role? •Manage partners/suppliers to assure service continuity and supplier performance in terms of technical quality and performance metrics. •Responsible for EUC service delivery, ensuring availability, performance, and compliance. •Produce Statements of work for Suppliers to deliver to and manage delivery, assure success and technical quality of the work delivered. •Lead endpoint strategy, lifecycle planning, and BIOS/driver governance. •Manage Intune migration and endpoint refresh programmes. •Oversee AV device management (Surface Hubs, Cisco, Neat Boards). •Collaborate with InfoSec on endpoint security to ensure EUC estate is compliant. •Drive automation, standardisation, and proactive monitoring. •Act as escalation point for EUC-related incidents and problems. •Maintain structured documentation, SOPs, and CMDB accuracy. How does this align to the Government Digital Service DDaT Roles? This position aligns with the Digital, Data and Technology (DDaT) profession role of IT Service Manager within the Government Digital Service framework. While this serves as a reference point for capability and expectations, the responsibilities of this role extend beyond the standard DDaT definition. For further details, please refer to the official DDaT role description: IT Service Manager DDaT Capability Framework. Relationships: Reporting to: Head of Service Management Relationships: Part of a 3-person team alongside the Service Management Lead working under the Head of Service Management, which in turn works alongside the Infrastructure Operations team under the Head of Digital Operations. Internal: Working with all teams across Digital Services and Information Security (InfoSec). External: Multiple third-party support vendors. Resources Managed: None Security Clearance: NAO DS Operators at this level must be SC cleared as part of the onboarding process. Responsibilities: Organisational Admin & Management •Maintain structured documentation and SOPs for EUC services. •Support internal communications and cross-team knowledge sharing. •Contribute to CMDB accuracy and asset lifecycle governance. •Participate in team engagement and improvement workshops. •Lead and assurance of onboarding new devices and services. •Represent EUC operations in governance forums. Service Delivery •Ensure availability, performance, and SLA compliance across EUC platforms including supplier performance management. •Responsible for MDM tooling and endpoint refresh programmes. •Administer Windows Operating System, Office 365, and third-party applications. •Lead Video Conferencing/Audio-visual device management (Surface Hubs, Cisco, Neat, etc.) including peripherals and managing supplier who supports and develops. •Maintain accurate configuration and asset data in ITSM Tools. •Lead on service validation and testing for new deployments. •Manage vendors and suppliers to ensure service continuity and upgrades. •Monitor endpoint performance and identify improvement opportunities. •Manage patching, backup, and DR readiness for endpoint platforms. •Lead onboarding of EUC services into operational support. Strategic •Lead endpoint strategy, BIOS/driver/firmware governance, and app lifecycle planning. •Produce technology roadmaps to ensure architecture decisions for all EUC and AV services are fit for purpose. •Write Statements of work, engaging in supplier workshops to determine solutions where necessary. •Contribute to service catalogue evolution and governance frameworks. •Recommend tooling improvements and automation opportunities. •Provide input into training needs and capability uplift. •Liaise with senior stakeholders on EUC priorities. •Develop metrics and dashboards for EUC performance and risk. •Advocate for cost-effective and scalable endpoint solutions. Support •Act as escalation point for EUC-related incidents and problems. •Conduct root cause analysis and manage known error records. •Provide mentoring and guidance on structured troubleshooting. •Support resolution of ad hoc technical issues with a strategic approach. •Deliver remote support to Newcastle office and mobile users. •Collaborate with Problem Management Lead to remediate recurring issues. •Collaborate with Service Delivery Manager on queue management to ensure incidents are resolved within SLA/KPIs Security & Risk •Implement endpoint security controls and compliance policies. •Collaborate with InfoSec on vulnerability remediation and access governance. •Support change governance and compliance processes; provide evidence for GRC audits and align to industry certifications where applicable (including, but not limited to ISO 27001 & CE+). •Track and report on endpoint-related risk metrics and posture improvements. Development •Contribute to automation scripts and tooling enhancements. •Participate in pilots for new endpoint technologies and service improvements. Emergency Capacity •Provide capacity for major and urgent incidents. Working Environment & Requirements •You'll work on an agreed support rota to ensure coverage from 08 00, with core hours of 09 00, Monday to Friday, on-site in Victoria, London. Occasional attendance will be required at our Newcastle office with expenses paid for travel and accommodation. Due to the nature of the role, occasional (paid) weekend work as required, and Time-Off-In-Lieu offered for out-of-hours work during Mon-Fri. Key skills/competencies required Skills & Experience Leadership & Governance • Ability to govern EUC services, designing standards that ensure compliance aligned to strategic objectives. • Skilled in managing vendor relationships for endpoint and AV solutions, including SLA/OLA compliance and performance reviews. ITIL & Service Management Expertise • Strong command of ITIL practices: Change, Release, Problem, Knowledge, Configuration. • Collaborative, structured, and improvement-focused mindset. • Familiarity with SIAM and multi-supplier governance frameworks. Technical & Tooling Knowledge • Proven experience managing Windows Operating Systems, SCCM, Intune, Entra ID, and mobile platforms (iOS, Android). • Strong understanding of Windows as a Service (WaaS) and experience of managing patching, and endpoint lifecycle. • Familiarity with AV technologies (Surface Hubs, Cisco Desk Pros, Neat Boards). • Experience with MDM policy design and administration. • Skilled in PowerShell scripting and automation. Communication & Stakeholder Engagement • Strong communicator across technical and non-technical audiences. • Able to produce SOPs, runbooks, and user-facing guides. • Experience engaging suppliers, InfoSec, and project delivery teams. Desirable Certifications • ITIL 4 Foundation. • ITIL 4 Specialist: Monitor, Support & Fulfil (desirable). • PRINCE2 / AgilePM or equivalent delivery discipline (desirable). • Microsoft Certified: Modern Desktop Administrator Associate (MD-102) • Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) Key Behaviours • Work in accordance with the NAO s values and champion our diversity and inclusion strategy. • Demonstrate a strong commitment to their own self-development, to delivering the NAO s strategic objectives, and keep themselves up to date on office initiatives and information relevant to their work and specialism. • Use their knowledge and expertise to deliver high-quality work that supports their team objectives and contributes to organisational priorities. • Influence and add value by building their understanding and insight into the challenges and perspectives of stakeholders. • Look for innovative solutions for how we approach work and make suggestions for new ways for how we could deliver work and continuously improve our business processes to make them more efficient and effective. • Demonstrate an ability to balance tasks and priorities to lead a complex, challenging work package, including supporting the work of others. • Enable the NAO to lead by example in the delivery of high-quality, efficient business practices and support their teams to do so. • Comply with corporate responsibilities and support others to do so. • Take ownership of delivering high-quality work to time and quality standards. • Proactively look for ways we can improve our ways of working and make suggestions for how these could be implemented. • Engage confidently with colleagues and clients at all levels to support the delivery of work and build good relationships with key stakeholders. • Work flexibly to contribute to a range of topics and outputs and take ownership of driving work forward and responding to challenges.
ABOUT THE ROLE The Access Interns Programme, a partnership between The Kartik Foundation and Variety, provides disabled young people with meaningful corporate internship opportunities to support their career aspirations. For many disabled young people, accessing work experience can be challenging due to societal barriers, lack of support, and limited opportunities. Access Interns is designed to break down these barriers, ensuring that participants gain valuable work experience, professional skills, and industry connections to help them succeed in their chosen careers. The Access Interns Programme Manager is responsible for the successful delivery of the ACCESS INTERNS programme, overseeing the internship placement process, employer engagement, and student support. This includes managing the selection process, coordinating placements, ensuring workplace accessibility, and tracking the programme s impact. The role also involves working closely with corporate employers to create inclusive work environments, supporting interns throughout their placements, and expanding engagement with schools, employers, and industry leaders to ensure disabled young people have equal access to high-quality career opportunities. ABOUT VARIETY In the UK, there are more than 1.3 million disabled children and over 4 million children living in poverty. Variety exists to improve their lives. We believe every child has a right to live their best life and reach their full potential, whoever they are. We fund and deliver life-changing programmes that enhance their quality of life and give children and young people across the UK a better future. Over the past 75 years we have supported over one million children by funding almost 6,000 Sunshine Coaches, almost the same number of wheelchairs, and giving thousands of grants to individual children, schools, youth clubs and other organisations for specialist equipment. In addition, each year thousands of children take part in day trips, special events and educational activities as part of our Variety Great Days Out programme and every single day we are improving more young lives. We do it with practical, tangible help, that makes a real and immediate difference. KEY RESPONSIBILITIES Programme Management Managing the Access Interns Programme, ensuring it is delivered to a high standard and in line with Variety s policies and procedures Working with the Chief Executive Officer to set annual internship placement targets, manage the Access Interns budget and develop the Access Interns Programme. Overseeing the end-to-end process of the programme, from student recruitment and employer engagement to placement coordination and post-internship evaluation. Adhering to Variety s Safeguarding policies and procedures and working with the Head of Programmes, by recognising that interns are vulnerable adults, and taking responsibility for their safety, welfare, and well-being throughout the programme. Identifying opportunities to expand and enhance the programme, ensuring it remains impactful, sustainable, and aligned with Variety s strategic goals. Developing guidance materials, training sessions, and workshops to prepare students for internships and support their professional growth Working with the Programme s team to input & manage programme data and reporting. Tracking and reporting on Programme Impact and analysing data to ensure continuous improvement. Logistics and Coordination Coordinating interview schedule, employer meeting, and onboarding sessions to facilitate successful placements. Managing communication with interns, employers, schools, and other stakeholders, ensuring all parties are well-informed and supported. Organising online disability awareness training for corporate employers as part of the onboarding process, ensuring employers understand best practices for supporting disabled interns and creating accessible workplaces. Ensuring all necessary documentation, contracts and agreements are completed and maintained in line with Variety s Policies and Compliance standards. Budget and Income Generation Managing the Access Interns Programme budget, ensuring effective allocation of resources and cost control. Generating income from the programme, including securing corporate partnerships and funding opportunities to sustain and expand Access Interns. Working closely with the fundraising team to assist in converting Access Intern partners into Corporate Donors for Variety s wider work. Working with the Chief Executive Officer to set financial targets and explore additional funding streams. Monitoring expenditure, tracking income, and providing financial reports on programme performance. Student Outreach & Support Manage the application and selection process, ensuring fair and transparent recruitment. Working closely with students to support their career development, including - CV writing and cover letter workshops - Interview preparation sessions - Professional skills training (e.g. workplace etiquette, communication skills, and confidence-building) - One-on-one mentoring and guidance Provide guidance and support to interns throughout their journey, from pre-placement preparation to post-internship follow-up. Responsible for marketing to schools and colleges to increase awareness and participation. Ensuring students understand their rights and workplace accommodations, advocating for inclusive and accessible internships. Visiting schools and colleges to promote the programme, engage with students, and increase participation from disabled young people. Employer Outreach & Support Building and maintaining strong relationships with corporate employers to ensure a positive and productive experience for employers participating in the programme. Acting as the primary point of contact for employers, providing guidance and support throughout the internship process. Working with employers to develop meaningful internship opportunities, ensuring placements align with both business needs and student development goals Addressing any challenges or concerns that arise during placements, acting as a mediator where necessary. Delivering pre-placement briefings for employers, setting expectations and promoting inclusive hiring practices Gathering feedback from employers to continuously refine and improve the programme. Customer Service and Administration Working with Operations Team and external partners to devise and deploy scalable on-boarding and internship management systems. Providing excellent customer service to applicants and prospective applicants, giving advice and guidance over the phone, in person and via email. Collecting and collating impact and monitoring data. Providing administrative support for other Programmes depending on workload, capacity and department demand. Other Duties and Partner Support Assisting with events, reporting, and stakeholder engagement related to Variety s wider mission and partner organisations. Collaborating with internal and external teams to support strategic initiatives that align with the goals of the Access Interns Programme. General Responsibilities Negotiate placements and work collaboratively with employers to ensure meaningful learning experiences for interns. Applying knowledge of disabilities, relevant laws (e.g. Equality Act 2010), and reasonable adjustments to ensure that both interns and employers receive the necessary support for a successful and inclusive internship experience Expand the programme s employer network, targeting organisations in corporate sectors to enhance placement opportunities. To work cross functionally with other departments, regions and countries. To achieve the highest standards of safeguarding for the young people who complete a corporate internship by Variety by complying with all appropriate Policies and Procedures. Working within Variety s Data Protection policies at all times. SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES Essential: Proven experience in managing programmes or projects, including planning, delivery, and evaluation. Ability to build and maintain strong relationships with diverse stakeholders (e.g., employers, schools, students). Knowledge of disability rights, accessibility requirements, and the Equality Act 2010. Understanding of safeguarding principles and experience working with vulnerable adults or young people Excellent written and verbal communication skills, with the ability to present information clearly and persuasively. Strong ability to manage multiple tasks, deadlines, and priorities effectively. Competence in collecting, analysing, and reporting data to measure impact and inform improvements. Confident using Microsoft Office and CRM or database systems. Desirable: Delivering or coordinating training sessions for employers or staff. Experience managing budgets, monitoring expenditure, and reporting on financial performance. Familiarity with employability skills training, CV writing, and interview preparation. Experience organising workshops, meetings, or onboarding sessions. Ability to promote programmes to schools, colleges, and employers. Using impact data to drive continuous improvement. . click apply for full job details
Dec 11, 2025
Full time
ABOUT THE ROLE The Access Interns Programme, a partnership between The Kartik Foundation and Variety, provides disabled young people with meaningful corporate internship opportunities to support their career aspirations. For many disabled young people, accessing work experience can be challenging due to societal barriers, lack of support, and limited opportunities. Access Interns is designed to break down these barriers, ensuring that participants gain valuable work experience, professional skills, and industry connections to help them succeed in their chosen careers. The Access Interns Programme Manager is responsible for the successful delivery of the ACCESS INTERNS programme, overseeing the internship placement process, employer engagement, and student support. This includes managing the selection process, coordinating placements, ensuring workplace accessibility, and tracking the programme s impact. The role also involves working closely with corporate employers to create inclusive work environments, supporting interns throughout their placements, and expanding engagement with schools, employers, and industry leaders to ensure disabled young people have equal access to high-quality career opportunities. ABOUT VARIETY In the UK, there are more than 1.3 million disabled children and over 4 million children living in poverty. Variety exists to improve their lives. We believe every child has a right to live their best life and reach their full potential, whoever they are. We fund and deliver life-changing programmes that enhance their quality of life and give children and young people across the UK a better future. Over the past 75 years we have supported over one million children by funding almost 6,000 Sunshine Coaches, almost the same number of wheelchairs, and giving thousands of grants to individual children, schools, youth clubs and other organisations for specialist equipment. In addition, each year thousands of children take part in day trips, special events and educational activities as part of our Variety Great Days Out programme and every single day we are improving more young lives. We do it with practical, tangible help, that makes a real and immediate difference. KEY RESPONSIBILITIES Programme Management Managing the Access Interns Programme, ensuring it is delivered to a high standard and in line with Variety s policies and procedures Working with the Chief Executive Officer to set annual internship placement targets, manage the Access Interns budget and develop the Access Interns Programme. Overseeing the end-to-end process of the programme, from student recruitment and employer engagement to placement coordination and post-internship evaluation. Adhering to Variety s Safeguarding policies and procedures and working with the Head of Programmes, by recognising that interns are vulnerable adults, and taking responsibility for their safety, welfare, and well-being throughout the programme. Identifying opportunities to expand and enhance the programme, ensuring it remains impactful, sustainable, and aligned with Variety s strategic goals. Developing guidance materials, training sessions, and workshops to prepare students for internships and support their professional growth Working with the Programme s team to input & manage programme data and reporting. Tracking and reporting on Programme Impact and analysing data to ensure continuous improvement. Logistics and Coordination Coordinating interview schedule, employer meeting, and onboarding sessions to facilitate successful placements. Managing communication with interns, employers, schools, and other stakeholders, ensuring all parties are well-informed and supported. Organising online disability awareness training for corporate employers as part of the onboarding process, ensuring employers understand best practices for supporting disabled interns and creating accessible workplaces. Ensuring all necessary documentation, contracts and agreements are completed and maintained in line with Variety s Policies and Compliance standards. Budget and Income Generation Managing the Access Interns Programme budget, ensuring effective allocation of resources and cost control. Generating income from the programme, including securing corporate partnerships and funding opportunities to sustain and expand Access Interns. Working closely with the fundraising team to assist in converting Access Intern partners into Corporate Donors for Variety s wider work. Working with the Chief Executive Officer to set financial targets and explore additional funding streams. Monitoring expenditure, tracking income, and providing financial reports on programme performance. Student Outreach & Support Manage the application and selection process, ensuring fair and transparent recruitment. Working closely with students to support their career development, including - CV writing and cover letter workshops - Interview preparation sessions - Professional skills training (e.g. workplace etiquette, communication skills, and confidence-building) - One-on-one mentoring and guidance Provide guidance and support to interns throughout their journey, from pre-placement preparation to post-internship follow-up. Responsible for marketing to schools and colleges to increase awareness and participation. Ensuring students understand their rights and workplace accommodations, advocating for inclusive and accessible internships. Visiting schools and colleges to promote the programme, engage with students, and increase participation from disabled young people. Employer Outreach & Support Building and maintaining strong relationships with corporate employers to ensure a positive and productive experience for employers participating in the programme. Acting as the primary point of contact for employers, providing guidance and support throughout the internship process. Working with employers to develop meaningful internship opportunities, ensuring placements align with both business needs and student development goals Addressing any challenges or concerns that arise during placements, acting as a mediator where necessary. Delivering pre-placement briefings for employers, setting expectations and promoting inclusive hiring practices Gathering feedback from employers to continuously refine and improve the programme. Customer Service and Administration Working with Operations Team and external partners to devise and deploy scalable on-boarding and internship management systems. Providing excellent customer service to applicants and prospective applicants, giving advice and guidance over the phone, in person and via email. Collecting and collating impact and monitoring data. Providing administrative support for other Programmes depending on workload, capacity and department demand. Other Duties and Partner Support Assisting with events, reporting, and stakeholder engagement related to Variety s wider mission and partner organisations. Collaborating with internal and external teams to support strategic initiatives that align with the goals of the Access Interns Programme. General Responsibilities Negotiate placements and work collaboratively with employers to ensure meaningful learning experiences for interns. Applying knowledge of disabilities, relevant laws (e.g. Equality Act 2010), and reasonable adjustments to ensure that both interns and employers receive the necessary support for a successful and inclusive internship experience Expand the programme s employer network, targeting organisations in corporate sectors to enhance placement opportunities. To work cross functionally with other departments, regions and countries. To achieve the highest standards of safeguarding for the young people who complete a corporate internship by Variety by complying with all appropriate Policies and Procedures. Working within Variety s Data Protection policies at all times. SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES Essential: Proven experience in managing programmes or projects, including planning, delivery, and evaluation. Ability to build and maintain strong relationships with diverse stakeholders (e.g., employers, schools, students). Knowledge of disability rights, accessibility requirements, and the Equality Act 2010. Understanding of safeguarding principles and experience working with vulnerable adults or young people Excellent written and verbal communication skills, with the ability to present information clearly and persuasively. Strong ability to manage multiple tasks, deadlines, and priorities effectively. Competence in collecting, analysing, and reporting data to measure impact and inform improvements. Confident using Microsoft Office and CRM or database systems. Desirable: Delivering or coordinating training sessions for employers or staff. Experience managing budgets, monitoring expenditure, and reporting on financial performance. Familiarity with employability skills training, CV writing, and interview preparation. Experience organising workshops, meetings, or onboarding sessions. Ability to promote programmes to schools, colleges, and employers. Using impact data to drive continuous improvement. . click apply for full job details
The Head of Finance is responsible for leading and overseeing all financial operations for our client based in Telford, ensuring the integrity, accuracy, and timeliness of financial reporting. This role safeguards compliance with statutory and industry regulations while driving robust financial controls and governance. Acting as a strategic partner to senior leadership, the Head of Finance provides actionable insights to support decision-making, optimise cost management, and enable sustainable growth. In a fast-paced manufacturing environment, this position plays a critical role in managing budgets, forecasting, and cash flow, while championing process improvements, system efficiencies, and people development initiatives to maintain profitability and operational excellence across multiple sites. Key Areas of Responsibility and Standards of Performance Leadership & People Development Lead the finance function for the site, developing and motivating the on-site finance team to achieve high performance and engagement. Implement succession planning, coaching, and mentoring to enhance skills and support career progression. Foster a culture of collaboration, accountability, diversity, and continuous improvement. Financial Strategy & Performance Drive cost containment and efficiency through system development, CAPEX management, stock control, and process automation. Deliver accurate budgeting, forecasting, and P&L oversight, fully integrated with OSI reporting and multi-currency (EUR) operations. Provide financial insights to support business growth, capital investment, and expansion projects. Planning, Reporting & Compliance Manage all planning, budgeting, forecasting, and reporting processes (weekly, monthly, year-end) for the site and departments. Create monthly and annual reports to identify trends and financial forecasts. Ensure compliance with company policies, government regulations, and audit requirements. Oversee external audits and maintain a clean balance sheet through regular reconciliations. Operational Finance & Controls Oversee procurement of livestock and packaging, ensuring timely and accurate supplier payments. Manage payroll, reward, and benefits processes with precision and compliance. Implement rigorous financial controls across bonuses, insurance, HMRC obligations, and banking relationships. Monitor cash flow, review internal reports, and establish systems to prevent errors in data collection and calculations. Continuous Improvement & Strategic Projects Lead process transformation initiatives to reduce manual tasks and enhance automation. Suggest updates and improvements for accounting systems, including payroll and invoicing. Develop and refine product costing methodologies to support accurate pricing and profitability analysis. Support strategic projects and ad-hoc initiatives to drive operational and financial excellence. Business Growth & Multi-Site Management Drive financial leadership across multiple sites, ensuring consistent application of best practices and robust financial governance. Collaborate with senior stakeholders to identify growth opportunities, optimize operational efficiency, and support strategic expansion plans. Deliver accurate financial insights to guide investment decisions, capital projects, and resource allocation, contributing to sustained revenue growth and profitability. Implement standardized reporting and performance measurement across sites to enable data-driven decision-making and continuous improvement. Act as a key partner in scaling operations, managing complexity, and ensuring financial resilience during periods of growth. Key Performance Indicators Accuracy of Financial Reporting: Monthly reports delivered on time and error-free. Budget Variance: Maintain variances within agreed thresholds. Cost Reduction: Achieve annual cost savings targets in procurement and production. Cash Flow Management: Maintain positive cash flow and optimise working capital. Compliance: Zero missed deadlines for tax filings and statutory reporting. Team Development: Improve finance team performance and retention rates. Employee Engagement: Increase engagement and development within the finance team. Person Specification Professional accounting qualification (ACA, ACCA, CIMA or equivalent). Proven experience in financial management within food production or manufacturing. Strong knowledge of UK GAAP, tax regulations, and cost accounting principles. Excellent analytical, problem-solving, and communication skills. Proficiency in ERP systems and advanced Excel skills. Ability to manage multiple priorities and meet deadlines. Personal Attributes Living by our Values of: Act with Integrity Put People First Steward Our Resources for Future Generations Seek Partnering Relationships Strive to Continuously Improve Explore Innovative Solutions Work Together as a Team High attention to detail and accuracy. Strong leadership and interpersonal skills. Commercial awareness and strategic thinking. Integrity and commitment to ethical financial practices. JBRP1_UKTJ
Dec 11, 2025
Full time
The Head of Finance is responsible for leading and overseeing all financial operations for our client based in Telford, ensuring the integrity, accuracy, and timeliness of financial reporting. This role safeguards compliance with statutory and industry regulations while driving robust financial controls and governance. Acting as a strategic partner to senior leadership, the Head of Finance provides actionable insights to support decision-making, optimise cost management, and enable sustainable growth. In a fast-paced manufacturing environment, this position plays a critical role in managing budgets, forecasting, and cash flow, while championing process improvements, system efficiencies, and people development initiatives to maintain profitability and operational excellence across multiple sites. Key Areas of Responsibility and Standards of Performance Leadership & People Development Lead the finance function for the site, developing and motivating the on-site finance team to achieve high performance and engagement. Implement succession planning, coaching, and mentoring to enhance skills and support career progression. Foster a culture of collaboration, accountability, diversity, and continuous improvement. Financial Strategy & Performance Drive cost containment and efficiency through system development, CAPEX management, stock control, and process automation. Deliver accurate budgeting, forecasting, and P&L oversight, fully integrated with OSI reporting and multi-currency (EUR) operations. Provide financial insights to support business growth, capital investment, and expansion projects. Planning, Reporting & Compliance Manage all planning, budgeting, forecasting, and reporting processes (weekly, monthly, year-end) for the site and departments. Create monthly and annual reports to identify trends and financial forecasts. Ensure compliance with company policies, government regulations, and audit requirements. Oversee external audits and maintain a clean balance sheet through regular reconciliations. Operational Finance & Controls Oversee procurement of livestock and packaging, ensuring timely and accurate supplier payments. Manage payroll, reward, and benefits processes with precision and compliance. Implement rigorous financial controls across bonuses, insurance, HMRC obligations, and banking relationships. Monitor cash flow, review internal reports, and establish systems to prevent errors in data collection and calculations. Continuous Improvement & Strategic Projects Lead process transformation initiatives to reduce manual tasks and enhance automation. Suggest updates and improvements for accounting systems, including payroll and invoicing. Develop and refine product costing methodologies to support accurate pricing and profitability analysis. Support strategic projects and ad-hoc initiatives to drive operational and financial excellence. Business Growth & Multi-Site Management Drive financial leadership across multiple sites, ensuring consistent application of best practices and robust financial governance. Collaborate with senior stakeholders to identify growth opportunities, optimize operational efficiency, and support strategic expansion plans. Deliver accurate financial insights to guide investment decisions, capital projects, and resource allocation, contributing to sustained revenue growth and profitability. Implement standardized reporting and performance measurement across sites to enable data-driven decision-making and continuous improvement. Act as a key partner in scaling operations, managing complexity, and ensuring financial resilience during periods of growth. Key Performance Indicators Accuracy of Financial Reporting: Monthly reports delivered on time and error-free. Budget Variance: Maintain variances within agreed thresholds. Cost Reduction: Achieve annual cost savings targets in procurement and production. Cash Flow Management: Maintain positive cash flow and optimise working capital. Compliance: Zero missed deadlines for tax filings and statutory reporting. Team Development: Improve finance team performance and retention rates. Employee Engagement: Increase engagement and development within the finance team. Person Specification Professional accounting qualification (ACA, ACCA, CIMA or equivalent). Proven experience in financial management within food production or manufacturing. Strong knowledge of UK GAAP, tax regulations, and cost accounting principles. Excellent analytical, problem-solving, and communication skills. Proficiency in ERP systems and advanced Excel skills. Ability to manage multiple priorities and meet deadlines. Personal Attributes Living by our Values of: Act with Integrity Put People First Steward Our Resources for Future Generations Seek Partnering Relationships Strive to Continuously Improve Explore Innovative Solutions Work Together as a Team High attention to detail and accuracy. Strong leadership and interpersonal skills. Commercial awareness and strategic thinking. Integrity and commitment to ethical financial practices. JBRP1_UKTJ
Are you a confident finance leader ready to make a real commercial impact? We're looking for a Finance Manager to take ownership of financial management and reporting across our Holiday Sales, Retail, and Central Support functions. You'll ensure strong financial control, deliver accurate reporting, and provide the insightful analysis that drives smart decision-making. Leading a team of four, you'll champion process improvements and empower your team to produce high-quality, reliable outputs. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing Manage and develop a team of four, providing coaching, guidance, and performance feedback. Foster a culture of continuous improvement and collaboration across finance and operational teams. Oversee preparation of monthly management accounts for Holiday Sales, Retail, and Central cost areas. Ensure timely and accurate balance sheet reconciliations, maintaining strong financial controls and compliance. Review and challenge variances, providing clear commentary and actionable insights. Input into rolling monthly forecasted outturn, highlighting areas of risk and opportunity. Act as a key finance partner to Holiday Sales, Retail, and Central function leaders, providing financial guidance and challenge. Support cost efficiency initiatives and identify opportunities for margin improvement. Drive improvements in reporting processes, systems, and controls. Support strategic projects and ad hoc analysis as required. Some of the skills and experience we are looking for Qualified ACA/ACCA/CIMA Experience of face paced and multi-site Business Strong management accounting and financial analysis skills. Sun systems knowledge preferred Excellent stakeholder management and communication skills. Ability to work under pressure and meet deadlines. Whatever you do, please don't filter yourself out! We are often flexible when considering an applicant's skills and experience for a role. So, don't be put off if you don't tick all the boxes. Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners create amazing memories. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact Holly at PandoLogic.
Dec 11, 2025
Full time
Are you a confident finance leader ready to make a real commercial impact? We're looking for a Finance Manager to take ownership of financial management and reporting across our Holiday Sales, Retail, and Central Support functions. You'll ensure strong financial control, deliver accurate reporting, and provide the insightful analysis that drives smart decision-making. Leading a team of four, you'll champion process improvements and empower your team to produce high-quality, reliable outputs. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing Manage and develop a team of four, providing coaching, guidance, and performance feedback. Foster a culture of continuous improvement and collaboration across finance and operational teams. Oversee preparation of monthly management accounts for Holiday Sales, Retail, and Central cost areas. Ensure timely and accurate balance sheet reconciliations, maintaining strong financial controls and compliance. Review and challenge variances, providing clear commentary and actionable insights. Input into rolling monthly forecasted outturn, highlighting areas of risk and opportunity. Act as a key finance partner to Holiday Sales, Retail, and Central function leaders, providing financial guidance and challenge. Support cost efficiency initiatives and identify opportunities for margin improvement. Drive improvements in reporting processes, systems, and controls. Support strategic projects and ad hoc analysis as required. Some of the skills and experience we are looking for Qualified ACA/ACCA/CIMA Experience of face paced and multi-site Business Strong management accounting and financial analysis skills. Sun systems knowledge preferred Excellent stakeholder management and communication skills. Ability to work under pressure and meet deadlines. Whatever you do, please don't filter yourself out! We are often flexible when considering an applicant's skills and experience for a role. So, don't be put off if you don't tick all the boxes. Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners create amazing memories. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact Holly at PandoLogic.
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Technical Operations (TO) is the Jazz function that is tasked with the development, manufacture, and supply of medicines globally. Operational Excellence (OE) is a key strategic and enabling capability to drive engagement and effective growth within TO by creating a high-performance, innovative, and resilient organizational change capability to enhance its ability to deliver premium service across E2E value chains within the Jazz enterprise. TO now has the ambition to extend its current OE capability by building a world-class Enterprise Excellence (EE) capability that supports the TO function to be a high-performance, innovative, and resilient "Engine" to drive Jazz's sustainable and profitable growth. This vision centers on creating capacity, capability, and agility to consistently deliver premium service across the E2E value chain, whilst protecting our license to operate. It will enable significant value creation and embed a continuous improvement culture supported by digital innovation. The new "EE Team" will drive measurable, tangible and timely performance improvement projects through a standardized project delivery and program governance framework, operational "Best Practice" (BP) knowledge sharing, employee OE capability development, and a companywide OE "Community of Practice (CoP)." This "EE Operations Lead" role will work for the "Head of Enterprise Excellence" and play a pivotal coordination and leadership role within this team, ensuring that demand management, resource allocation, communication and reporting processes operate seamlessly across the EE team. It will act as the central link between TO leadership, EE Team, OE practitioners, training providers, and all other external partners, This role will be truly instrumental in maintaining program cadence, transparency, and employee engagement across the enterprise. Essential Functions / Responsibilities Operational Coordination and Demand Management Manage forecasting, planning, prioritizing, and processing of incoming EE enquiries / requests for support. Maintain an up-to-date demand pipeline, ensuring alignment with strategic priorities and resource capacity. Facilitate intake discussion / prioritisation review with leadership to ensure balanced workload distribution. Resource Management and Mobilisation Manage team resourcing, onboarding, and mobilisation across multiple business units and projects. Track resource allocation, project assignments, and skill utilisation to support optimal team performance. Coordinate new team member induction, including system access, documentation, and mentoring support. Community of Practice (CoP) Leadership Moderate the EE CoP activity daily, including approving membership requests and curating engagements. Oversee planning and facilitation of sessions (Learning events, BP tool updates, case study presentations). Partner with CoP "Champions" to drive practitioner engagement and share BPs across regions / functions. Support BP solution adoption by organising "Knowledge Sharing" sessions with TO operational employees. BP Solution and Knowledge Sharing Support validation and management of a scalable BP solution portfolio to drive operational improvements. Coordinate creation of consistent BP solution materials to support their adoption across the organization. Create materials, feature/benefit statements, suggested use cases, and case studies for each BP solution. Capability and Competency Development Assess, validate, and implement training requests and development plans for TO and EE employees. Coordinate and support delivery of structured education, training, coaching, and certification activities. Ensure learning activities align with business priorities, track trainee progress, completion, and outcomes. Monitor, manage, and report all training contractor costs / activities eligible for IDA or similar local funding. Maintain accurate training records and provide reports on training demand, delivery, and trainee feedback. Communication and Reporting Operations Develop and execute communication plan, ensuring alignment with TO / BS&O communication strategy. Maintain standard templates, cadences, and communication / reporting repositories (Teams, SharePoint). Coordinate and produce weekly, monthly, quarterly and / or annual results reporting / updates, including: Weekly: Internal newsletters, intranet posts, CoP updates, BP solution highlights, and recognition stories. Monthly: Dashboards, project summaries, performance insights using Metronome, and training metrics. Quarterly: Business reviews, presentations, maturity assessments, and training program impact reports. Annually: EE team report, business impact summary, BP case studies, and award program coordination. Continuous Improvement and Program Support Support EE leadership with operational planning, KPI / metric tracking, and training performance reviews. Partner with the Digital Enablement and Analytics teams to leverage dashboards, and key reporting tools. Contribute to design / improvement of governance processes, templates, and communications frameworks. Coordinate input to communications, ensuring consistency, accuracy, and alignment with brand standards. Routine Activities Daily: CoP moderation, membership management, dashboard checks, and full triage of enquiry inbox. Weekly: Update demand forecast, compile newsletter, support BP sessions, and OE training coordination. Monthly: Consolidate KPIs, refresh Metronome data, distribute reports and track capability development. Quarterly: Coordinate TOLT, quarterly performance, NLL meetings, BP adoption, and capability reviews. Annually: Compile EE Annual Report, coordinate awards, summarize BP adoption and training outcomes. Required Knowledge, Skills, and Abilities Strong organizational and coordination skills with proven ability to manage multiple parallel initiatives. Solid understanding of Lean Six Sigma and Continuous Improvement concepts. (Green Belt level desirable) Experienced in program / operations management, ideally within either consulting, PM, or SS environment. Exceptional written, verbal, and visual communication skills in both "Live" and "Asynchronous" environments. Experienced in developing asynchronous communication. (Newsletters, dashboards, executive summaries.) Proficient in digital collaboration and reporting tools (Metronome, SharePoint, Teams, MS Office, AI tools). Strong planning, reporting, compliance, and tracking skills to manage training support IDA grant payments. Skilled in customer service, internal stakeholder engagement, facilitation, and cross-functional coordination. High attention to detail with a focus on accuracy, clarity, and visual presentations and other media types. Ability to operate autonomously in a remote environment and manage competing priorities effectively. Proactive, collaborative, and pragmatic mindset, able to drive structure / consistency in evolving processes. Ability to travel up to 20% across UK, Ireland and Europe Note: During the EE Program start-up phase, it may be necessary to take on some additional responsibilities for business partnering and/or project support until such time as the EE team recruitment processes have fully completed and all business partner roles are fully staffed. Education and Licenses Required: Bachelor's degree in Business, Engineering, Operations Management, or related discipline required (Or significant, appropriate business experience in similar roles. Preferred: Certification in Lean Six Sigma (Green Belt or above). Project Management qualification (PMP, PRINCE2, or equivalent). Experience in "Digital / OE / CI Transformation" programs or capability-building environments. Prior experience working in pharmaceutical, biotech, or regulated industries is advantageous. Candidates should be prepared for approximately 20% travel across the UK, Ireland and Europe. . click apply for full job details
Dec 11, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Technical Operations (TO) is the Jazz function that is tasked with the development, manufacture, and supply of medicines globally. Operational Excellence (OE) is a key strategic and enabling capability to drive engagement and effective growth within TO by creating a high-performance, innovative, and resilient organizational change capability to enhance its ability to deliver premium service across E2E value chains within the Jazz enterprise. TO now has the ambition to extend its current OE capability by building a world-class Enterprise Excellence (EE) capability that supports the TO function to be a high-performance, innovative, and resilient "Engine" to drive Jazz's sustainable and profitable growth. This vision centers on creating capacity, capability, and agility to consistently deliver premium service across the E2E value chain, whilst protecting our license to operate. It will enable significant value creation and embed a continuous improvement culture supported by digital innovation. The new "EE Team" will drive measurable, tangible and timely performance improvement projects through a standardized project delivery and program governance framework, operational "Best Practice" (BP) knowledge sharing, employee OE capability development, and a companywide OE "Community of Practice (CoP)." This "EE Operations Lead" role will work for the "Head of Enterprise Excellence" and play a pivotal coordination and leadership role within this team, ensuring that demand management, resource allocation, communication and reporting processes operate seamlessly across the EE team. It will act as the central link between TO leadership, EE Team, OE practitioners, training providers, and all other external partners, This role will be truly instrumental in maintaining program cadence, transparency, and employee engagement across the enterprise. Essential Functions / Responsibilities Operational Coordination and Demand Management Manage forecasting, planning, prioritizing, and processing of incoming EE enquiries / requests for support. Maintain an up-to-date demand pipeline, ensuring alignment with strategic priorities and resource capacity. Facilitate intake discussion / prioritisation review with leadership to ensure balanced workload distribution. Resource Management and Mobilisation Manage team resourcing, onboarding, and mobilisation across multiple business units and projects. Track resource allocation, project assignments, and skill utilisation to support optimal team performance. Coordinate new team member induction, including system access, documentation, and mentoring support. Community of Practice (CoP) Leadership Moderate the EE CoP activity daily, including approving membership requests and curating engagements. Oversee planning and facilitation of sessions (Learning events, BP tool updates, case study presentations). Partner with CoP "Champions" to drive practitioner engagement and share BPs across regions / functions. Support BP solution adoption by organising "Knowledge Sharing" sessions with TO operational employees. BP Solution and Knowledge Sharing Support validation and management of a scalable BP solution portfolio to drive operational improvements. Coordinate creation of consistent BP solution materials to support their adoption across the organization. Create materials, feature/benefit statements, suggested use cases, and case studies for each BP solution. Capability and Competency Development Assess, validate, and implement training requests and development plans for TO and EE employees. Coordinate and support delivery of structured education, training, coaching, and certification activities. Ensure learning activities align with business priorities, track trainee progress, completion, and outcomes. Monitor, manage, and report all training contractor costs / activities eligible for IDA or similar local funding. Maintain accurate training records and provide reports on training demand, delivery, and trainee feedback. Communication and Reporting Operations Develop and execute communication plan, ensuring alignment with TO / BS&O communication strategy. Maintain standard templates, cadences, and communication / reporting repositories (Teams, SharePoint). Coordinate and produce weekly, monthly, quarterly and / or annual results reporting / updates, including: Weekly: Internal newsletters, intranet posts, CoP updates, BP solution highlights, and recognition stories. Monthly: Dashboards, project summaries, performance insights using Metronome, and training metrics. Quarterly: Business reviews, presentations, maturity assessments, and training program impact reports. Annually: EE team report, business impact summary, BP case studies, and award program coordination. Continuous Improvement and Program Support Support EE leadership with operational planning, KPI / metric tracking, and training performance reviews. Partner with the Digital Enablement and Analytics teams to leverage dashboards, and key reporting tools. Contribute to design / improvement of governance processes, templates, and communications frameworks. Coordinate input to communications, ensuring consistency, accuracy, and alignment with brand standards. Routine Activities Daily: CoP moderation, membership management, dashboard checks, and full triage of enquiry inbox. Weekly: Update demand forecast, compile newsletter, support BP sessions, and OE training coordination. Monthly: Consolidate KPIs, refresh Metronome data, distribute reports and track capability development. Quarterly: Coordinate TOLT, quarterly performance, NLL meetings, BP adoption, and capability reviews. Annually: Compile EE Annual Report, coordinate awards, summarize BP adoption and training outcomes. Required Knowledge, Skills, and Abilities Strong organizational and coordination skills with proven ability to manage multiple parallel initiatives. Solid understanding of Lean Six Sigma and Continuous Improvement concepts. (Green Belt level desirable) Experienced in program / operations management, ideally within either consulting, PM, or SS environment. Exceptional written, verbal, and visual communication skills in both "Live" and "Asynchronous" environments. Experienced in developing asynchronous communication. (Newsletters, dashboards, executive summaries.) Proficient in digital collaboration and reporting tools (Metronome, SharePoint, Teams, MS Office, AI tools). Strong planning, reporting, compliance, and tracking skills to manage training support IDA grant payments. Skilled in customer service, internal stakeholder engagement, facilitation, and cross-functional coordination. High attention to detail with a focus on accuracy, clarity, and visual presentations and other media types. Ability to operate autonomously in a remote environment and manage competing priorities effectively. Proactive, collaborative, and pragmatic mindset, able to drive structure / consistency in evolving processes. Ability to travel up to 20% across UK, Ireland and Europe Note: During the EE Program start-up phase, it may be necessary to take on some additional responsibilities for business partnering and/or project support until such time as the EE team recruitment processes have fully completed and all business partner roles are fully staffed. Education and Licenses Required: Bachelor's degree in Business, Engineering, Operations Management, or related discipline required (Or significant, appropriate business experience in similar roles. Preferred: Certification in Lean Six Sigma (Green Belt or above). Project Management qualification (PMP, PRINCE2, or equivalent). Experience in "Digital / OE / CI Transformation" programs or capability-building environments. Prior experience working in pharmaceutical, biotech, or regulated industries is advantageous. Candidates should be prepared for approximately 20% travel across the UK, Ireland and Europe. . click apply for full job details
This is a new role within our client following functional changes over a number of years. The Head of Supported Living is a senior leadership role responsible for overseeing and developing supported living services for adults with learning disabilities within the charity including our client's Shared Lives schemes and their residential home. The role ensures that services are person-centred, high-quality, and compliant with regulatory and organisational standards, while empowering individuals to live independently and achieve their goals. Leading culture and change with experience, integrity, collaboration and transparency sits at the heart of the role. The role responsibilities will ensure that our client is able to support more people with learning disabilities, autism and mental health problems to lead healthy, active and equal lives. Their ambition is to become a leader in social and green care integration through the alignment of the personalisation agenda, technological enhancement and advancement and holistic health and wellbeing. To achieve this ambition, they will transform their services to ensure that they are effective, efficient and impact and outcomes focused. There will be clarity of the offer, understanding of the financial modelling in a very challenging political environment and respect of the unique culture and history of the Charity whilst innovating through the power of accessible technology. The post will be responsible for ensuring that services are targeted at people who will gain the most benefit from the Trust s community (campus) offer within rural and urban contexts. The role will create an expert driven provision which is evidence based and provides independent living and a life of opportunity through an ethos of co-production, health and wellbeing. The role will implement agreed strategy, developing delivery plans that are executed with high quality communication and engagement ensuring that the voices of both staff, people supported and families are heard. The role will be responsible for continuous value for money service enhancement and will deliver significant growth ensuring close and meaningful relationships with authorities, commissions and private markets resulting in increased funding and healthy waiting lists for the homes and services provided. The post will be responsible for a significant budget and will require the financial acumen to manage this effectively. As a direct report to a member of the Executive Management Team (EMT) the role becomes a member of the Senior Leadership Team (SLT) and will be pivotal in delivering an ambitious transformation agenda and delivering the charity s Brilliant Future Strategy. Location & Travel West Midlands, Gloucestershire and Hertfordshire The role will cover our communities at Stourbridge (West Midlands), Grange Village & Oaklands Park (Gloucestershire) and St Albans & Delrow, Watford (Hertfordshire). You will be based at one of the communities within the region, with regular travel between communities. You will be required to attend quarterly leadership away days and other meetings which will require overnight stays. Duties & Responsibilities Leadership Lead, manage, inspire and develop high performing, highly respected and skilled supported living teams across three communities, supporting and line-managing direct reports to achieve agreed objectives, which will in turn support the delivery of the wider strategic objectives of the Trust. Foster a culture of excellence, inclusion, and respect. Actively contribute to the Senior Leadership Team, sharing collective responsibility for the development, delivery and evaluation of cross-departmental projects and activities. Implement the operational delivery plan that delivers the strategy for supported living services, aligning with the charity s mission and values. Drive continuous improvement and innovation in service delivery to meet the evolving needs of service users with a particular focus on an ageing population and integration of younger people s services. Monitor and respond to sector trends, legislation, and best practices to maintain a leading-edge in-service provision. Lead evidence based, high quality communication and engagement opportunities at community level that support the Trust to become an irresistible employer, measured through agreed annual and pulse survey results, positive feedback and clear understanding of the Trust s direction of travel and objectives. Understand, contribute and support the fundraising needs of the charity to ensure added value for those that we support. Working with peers, people supported and practitioners; develop digital innovation and technology solutions to create a modern, flexible service and opportunities to support and evidence healthy lifestyle choices that align to the Trust s Green Care goals. Support the development of a Theory of Change for Supported Living and Housing Management across the region and be responsible for implementation of agreed outcomes. Ensure effective recruitment, training, and professional development of staff. Supported Living Operations Ensure the delivery of measurable and high performing supported living services. Manage and drive improvements in the performance and quality of all services by setting clear objectives, targets and KPIs, evidence regular monitoring and implementation of actions to address under performance. Ensure all supported living services meet or exceed regulatory standards (e.g. CQC or equivalent) and internal quality benchmarks. Develop and implement systems to measure and report on service outcomes and impact. Lead on contract negotiations with funding bodies and across the region to maximise income for the delivery of supported living services. Ensure services are co-produced and that co-production is central to the work of the supported living teams and services are delivered in line with the I-statements . Through the Theory of Change, develop a clear model of active support that enables independence and clarity of needs led provision. People We Support Advocacy Promote a person-centred approach, ensuring that people we support have choice, control, and opportunities to achieve their Life of Opportunity aspirations. Establish systems for gathering and responding to feedback from those supported and their families. Embed the Family Charter and support a culture of transparency. Ensure safeguarding policies and procedures are rigorously implemented and adhered to. Housing Management Ensure properties are fully let to minimise void loss to the target groups identified in the approved strategy. Work with colleagues in the Property and Land Services to secure alternative use for unlettable properties to maximises income aligned to agreed plans, tenure and opportunity. Strategy Implementation, planning, budgeting, and reporting Contribution to and implementation of the approved strategies and tactical plans that support the delivery of a Brilliant Future (e.g. Older People, Community Development, Stakeholder Engagement) . Develop and manage a significant and comprehensive operational annual budget and set of KPIs in line with income constraints and create evaluation & monitoring systems that drive value for money and agreed delivery objectives. Develop and manage budgets for supported living services, ensuring financial sustainability recognising that the Charity does not fundraise for statutory provision. Monitor and control expenditure, ensuring cost-effectiveness without compromising quality. Provide monthly insights, performance reports and analysis using proportionate systems appropriate to different audiences and including Executive, Board of Trustees and Trust strategic documents (such as Annual Report and Impact Reporting). Ensure contracts are approved and in place for the delivery of all commissioned services. Ensure the service procures goods and services in line with the established governance frameworks in place at the Charity. Stakeholder Engagement Lead on the development and maintenance of purposeful operational relationships with key stakeholders within the region including funders, commissioners, health services and other partners. Work with stakeholders to develop and transform services to meet evolving needs of the local community. Support fundraising activity by providing impact reporting as required by the fundraising team and our supporters and local development of volunteering programmes that add value to the unique services of the trust. Build meaningful relationships with families in a way that is transparent and aligned to good practise and safeguarding/MCA principles. Advocate for the needs and rights of adults with learning disabilities within local and national forums. Represent the charity at key events, meetings, and networks. Identify and pursue relevant funding opportunities including grants, contracts and partnerships ensuring that key stakeholders are informed and aware of relevant opportunities. Transformation and Change Contribute to, and support, the Theory of Change development of the current model for delivery of supported living . click apply for full job details
Dec 11, 2025
Full time
This is a new role within our client following functional changes over a number of years. The Head of Supported Living is a senior leadership role responsible for overseeing and developing supported living services for adults with learning disabilities within the charity including our client's Shared Lives schemes and their residential home. The role ensures that services are person-centred, high-quality, and compliant with regulatory and organisational standards, while empowering individuals to live independently and achieve their goals. Leading culture and change with experience, integrity, collaboration and transparency sits at the heart of the role. The role responsibilities will ensure that our client is able to support more people with learning disabilities, autism and mental health problems to lead healthy, active and equal lives. Their ambition is to become a leader in social and green care integration through the alignment of the personalisation agenda, technological enhancement and advancement and holistic health and wellbeing. To achieve this ambition, they will transform their services to ensure that they are effective, efficient and impact and outcomes focused. There will be clarity of the offer, understanding of the financial modelling in a very challenging political environment and respect of the unique culture and history of the Charity whilst innovating through the power of accessible technology. The post will be responsible for ensuring that services are targeted at people who will gain the most benefit from the Trust s community (campus) offer within rural and urban contexts. The role will create an expert driven provision which is evidence based and provides independent living and a life of opportunity through an ethos of co-production, health and wellbeing. The role will implement agreed strategy, developing delivery plans that are executed with high quality communication and engagement ensuring that the voices of both staff, people supported and families are heard. The role will be responsible for continuous value for money service enhancement and will deliver significant growth ensuring close and meaningful relationships with authorities, commissions and private markets resulting in increased funding and healthy waiting lists for the homes and services provided. The post will be responsible for a significant budget and will require the financial acumen to manage this effectively. As a direct report to a member of the Executive Management Team (EMT) the role becomes a member of the Senior Leadership Team (SLT) and will be pivotal in delivering an ambitious transformation agenda and delivering the charity s Brilliant Future Strategy. Location & Travel West Midlands, Gloucestershire and Hertfordshire The role will cover our communities at Stourbridge (West Midlands), Grange Village & Oaklands Park (Gloucestershire) and St Albans & Delrow, Watford (Hertfordshire). You will be based at one of the communities within the region, with regular travel between communities. You will be required to attend quarterly leadership away days and other meetings which will require overnight stays. Duties & Responsibilities Leadership Lead, manage, inspire and develop high performing, highly respected and skilled supported living teams across three communities, supporting and line-managing direct reports to achieve agreed objectives, which will in turn support the delivery of the wider strategic objectives of the Trust. Foster a culture of excellence, inclusion, and respect. Actively contribute to the Senior Leadership Team, sharing collective responsibility for the development, delivery and evaluation of cross-departmental projects and activities. Implement the operational delivery plan that delivers the strategy for supported living services, aligning with the charity s mission and values. Drive continuous improvement and innovation in service delivery to meet the evolving needs of service users with a particular focus on an ageing population and integration of younger people s services. Monitor and respond to sector trends, legislation, and best practices to maintain a leading-edge in-service provision. Lead evidence based, high quality communication and engagement opportunities at community level that support the Trust to become an irresistible employer, measured through agreed annual and pulse survey results, positive feedback and clear understanding of the Trust s direction of travel and objectives. Understand, contribute and support the fundraising needs of the charity to ensure added value for those that we support. Working with peers, people supported and practitioners; develop digital innovation and technology solutions to create a modern, flexible service and opportunities to support and evidence healthy lifestyle choices that align to the Trust s Green Care goals. Support the development of a Theory of Change for Supported Living and Housing Management across the region and be responsible for implementation of agreed outcomes. Ensure effective recruitment, training, and professional development of staff. Supported Living Operations Ensure the delivery of measurable and high performing supported living services. Manage and drive improvements in the performance and quality of all services by setting clear objectives, targets and KPIs, evidence regular monitoring and implementation of actions to address under performance. Ensure all supported living services meet or exceed regulatory standards (e.g. CQC or equivalent) and internal quality benchmarks. Develop and implement systems to measure and report on service outcomes and impact. Lead on contract negotiations with funding bodies and across the region to maximise income for the delivery of supported living services. Ensure services are co-produced and that co-production is central to the work of the supported living teams and services are delivered in line with the I-statements . Through the Theory of Change, develop a clear model of active support that enables independence and clarity of needs led provision. People We Support Advocacy Promote a person-centred approach, ensuring that people we support have choice, control, and opportunities to achieve their Life of Opportunity aspirations. Establish systems for gathering and responding to feedback from those supported and their families. Embed the Family Charter and support a culture of transparency. Ensure safeguarding policies and procedures are rigorously implemented and adhered to. Housing Management Ensure properties are fully let to minimise void loss to the target groups identified in the approved strategy. Work with colleagues in the Property and Land Services to secure alternative use for unlettable properties to maximises income aligned to agreed plans, tenure and opportunity. Strategy Implementation, planning, budgeting, and reporting Contribution to and implementation of the approved strategies and tactical plans that support the delivery of a Brilliant Future (e.g. Older People, Community Development, Stakeholder Engagement) . Develop and manage a significant and comprehensive operational annual budget and set of KPIs in line with income constraints and create evaluation & monitoring systems that drive value for money and agreed delivery objectives. Develop and manage budgets for supported living services, ensuring financial sustainability recognising that the Charity does not fundraise for statutory provision. Monitor and control expenditure, ensuring cost-effectiveness without compromising quality. Provide monthly insights, performance reports and analysis using proportionate systems appropriate to different audiences and including Executive, Board of Trustees and Trust strategic documents (such as Annual Report and Impact Reporting). Ensure contracts are approved and in place for the delivery of all commissioned services. Ensure the service procures goods and services in line with the established governance frameworks in place at the Charity. Stakeholder Engagement Lead on the development and maintenance of purposeful operational relationships with key stakeholders within the region including funders, commissioners, health services and other partners. Work with stakeholders to develop and transform services to meet evolving needs of the local community. Support fundraising activity by providing impact reporting as required by the fundraising team and our supporters and local development of volunteering programmes that add value to the unique services of the trust. Build meaningful relationships with families in a way that is transparent and aligned to good practise and safeguarding/MCA principles. Advocate for the needs and rights of adults with learning disabilities within local and national forums. Represent the charity at key events, meetings, and networks. Identify and pursue relevant funding opportunities including grants, contracts and partnerships ensuring that key stakeholders are informed and aware of relevant opportunities. Transformation and Change Contribute to, and support, the Theory of Change development of the current model for delivery of supported living . click apply for full job details
Allen Lane is supporting the MHRA in their search for a Lead Security Architect to join out Strategy & Architecture team within the Digital & Technology group. This is a full-time opportunity, on a permanent basis. The role will be based in 7-8 Wellington Place, Leeds, LS1 4AP. Please be aware that this role can only be worked in the UK and not overseas. Our Canary Wharf and South Mimms sites are only available as contractual work locations to existing employees of the MHRA. We are currently implementing a flexible, hybrid way of working, with a minimum of 8 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs so depending on the nature of the role, this can flex up to 12 days a month, with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly. Who are we? The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research. What s the role? As the Lead Security Architect, you will play a critical role in safeguarding the department s IT infrastructure and sensitive data. You will be responsible for designing, building, and maintaining robust security architectures that protect the department's systems from threats and vulnerabilities. Your primary goal is to ensure that all IT services and solutions are secure by design and compliant with government security policies and standards. This role requires a strategic thinker with deep technical knowledge, an understanding of emerging threats, and the ability to work collaboratively with various stakeholders to embed security principles throughout the IT landscape. Key responsibilities: Security Architecture Design Develop and maintain a comprehensive security architecture framework that aligns with the department's IT strategy, government policies, and best practices. Design security controls and solutions for new and existing systems, applications, and services, ensuring they are secure by design and compliant with relevant standards (e.g., NCSC, GDPR, ISO 27001). Conduct threat modelling and risk assessments to identify and mitigate potential security vulnerabilities in proposed and existing systems. Security Policy Development and Compliance Develop, implement, and maintain security policies, standards, and procedures in line with government regulations, industry standards, and departmental needs. Ensure that all IT systems and solutions comply with relevant legal, regulatory, and governmental standards, such as GDPR, Cyber Essentials, Secure By Design. Conduct regular security reviews, audits, and assessments to ensure ongoing compliance and continuous improvement of security measures. Security Awareness and Training Stay current with the latest security trends, vulnerabilities, and threats, and disseminate relevant information to the wider IT team and stakeholders. Stakeholder Engagement and Collaboration Act as the primary security architecture point of contact for project teams, providing expert guidance on security requirements, design considerations, and risk management. Collaborate with cross-functional teams to ensure security is integrated into all aspects of the department's digital transformation initiatives. Effectively communicate difficult risk and security concepts in accessible ways that can be clearly understood by business leaders. Influence and educate stakeholders on the importance of security principles, standards, and best practices. Innovation and Continuous Improvement Proactively identify opportunities to improve security architecture and reduce risk through innovation, new technologies, and process improvements. Stay abreast of industry trends, emerging technologies, and best practices in security architecture, bringing forward recommendations for improvement. Proven experience in Security Architecture Risk management and mitigation experience Experience with emerging security threats and trends Expertise in Network Security design Knowledge of security technologies and tools Application security knowledge Desirable: security qualification (e.g. CISSP, SABSA); experience of cross-government Secure by Design approach A CV (in Word format) setting out your career history, with key responsibilities and achievements. Please ensure you have provided reasons for any gaps within the last two years; A statement of suitability (no longer than 1,000 words) explaining your interest in joining the MHRA and the experience you offer to the role given the criteria set out in the job description. Who are we looking for? Our successful candidate will demonstrate the following experience in their application: If you would like to find out more about this fantastic opportunity, please click here for further details. To apply for this post, you will need to submit the following documentation to via the apply now. Closing date: 12 th December at 9:00am Shortlisting date: By Friday 19 th December Interview date: Week commencing 5 th January Candidates will be contacted within a week of the sift and the interviews completed to inform them of the outcome. Please note, external applicants will be offered at the base point of the salary range, the Civil Service pay rules apply for current Civil Servants apply on promotion or level transfer. Market Pay Supplement level is determined by performance at interview, with three pay points: Developing; Proficient; Accomplished.
Dec 11, 2025
Full time
Allen Lane is supporting the MHRA in their search for a Lead Security Architect to join out Strategy & Architecture team within the Digital & Technology group. This is a full-time opportunity, on a permanent basis. The role will be based in 7-8 Wellington Place, Leeds, LS1 4AP. Please be aware that this role can only be worked in the UK and not overseas. Our Canary Wharf and South Mimms sites are only available as contractual work locations to existing employees of the MHRA. We are currently implementing a flexible, hybrid way of working, with a minimum of 8 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs so depending on the nature of the role, this can flex up to 12 days a month, with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly. Who are we? The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research. What s the role? As the Lead Security Architect, you will play a critical role in safeguarding the department s IT infrastructure and sensitive data. You will be responsible for designing, building, and maintaining robust security architectures that protect the department's systems from threats and vulnerabilities. Your primary goal is to ensure that all IT services and solutions are secure by design and compliant with government security policies and standards. This role requires a strategic thinker with deep technical knowledge, an understanding of emerging threats, and the ability to work collaboratively with various stakeholders to embed security principles throughout the IT landscape. Key responsibilities: Security Architecture Design Develop and maintain a comprehensive security architecture framework that aligns with the department's IT strategy, government policies, and best practices. Design security controls and solutions for new and existing systems, applications, and services, ensuring they are secure by design and compliant with relevant standards (e.g., NCSC, GDPR, ISO 27001). Conduct threat modelling and risk assessments to identify and mitigate potential security vulnerabilities in proposed and existing systems. Security Policy Development and Compliance Develop, implement, and maintain security policies, standards, and procedures in line with government regulations, industry standards, and departmental needs. Ensure that all IT systems and solutions comply with relevant legal, regulatory, and governmental standards, such as GDPR, Cyber Essentials, Secure By Design. Conduct regular security reviews, audits, and assessments to ensure ongoing compliance and continuous improvement of security measures. Security Awareness and Training Stay current with the latest security trends, vulnerabilities, and threats, and disseminate relevant information to the wider IT team and stakeholders. Stakeholder Engagement and Collaboration Act as the primary security architecture point of contact for project teams, providing expert guidance on security requirements, design considerations, and risk management. Collaborate with cross-functional teams to ensure security is integrated into all aspects of the department's digital transformation initiatives. Effectively communicate difficult risk and security concepts in accessible ways that can be clearly understood by business leaders. Influence and educate stakeholders on the importance of security principles, standards, and best practices. Innovation and Continuous Improvement Proactively identify opportunities to improve security architecture and reduce risk through innovation, new technologies, and process improvements. Stay abreast of industry trends, emerging technologies, and best practices in security architecture, bringing forward recommendations for improvement. Proven experience in Security Architecture Risk management and mitigation experience Experience with emerging security threats and trends Expertise in Network Security design Knowledge of security technologies and tools Application security knowledge Desirable: security qualification (e.g. CISSP, SABSA); experience of cross-government Secure by Design approach A CV (in Word format) setting out your career history, with key responsibilities and achievements. Please ensure you have provided reasons for any gaps within the last two years; A statement of suitability (no longer than 1,000 words) explaining your interest in joining the MHRA and the experience you offer to the role given the criteria set out in the job description. Who are we looking for? Our successful candidate will demonstrate the following experience in their application: If you would like to find out more about this fantastic opportunity, please click here for further details. To apply for this post, you will need to submit the following documentation to via the apply now. Closing date: 12 th December at 9:00am Shortlisting date: By Friday 19 th December Interview date: Week commencing 5 th January Candidates will be contacted within a week of the sift and the interviews completed to inform them of the outcome. Please note, external applicants will be offered at the base point of the salary range, the Civil Service pay rules apply for current Civil Servants apply on promotion or level transfer. Market Pay Supplement level is determined by performance at interview, with three pay points: Developing; Proficient; Accomplished.
This is an excellent opportunity to deliver fully tested, high-tech, cutting-edge products. You will develop new capabilities and work on some of our clients most complex system configurations. A strong engineering background and high level of technical skill are essential for success in this role. Key Responsibilities Deliver fully functional, tested products in strict accordance with test procedures Take ownership of allocated products and proactively resolve issues Ensure all test procedures are followed accurately and that documentation is complete, correct, and signed off Consistently meet target times and support continuous improvement to reduce test time Drive improved product quality through effective data capture (FRACAS), accurate fault reporting, and detailed analysis Support the Test Team Leader in achieving on-time delivery against the manufacturing plan Contribute to the improvement of quality, Health & Safety, build/test cleanliness, and 5S standards within the department Support customer pre-acceptance visits Promote 5S principles within the test department Occasionally visit customer sites to support system installation and commissioning About You Time-served electrical apprenticeship or City & Guilds Part 3, or qualified to HND, HNC, or BTEC Level 3 (electrical) Ability to strictly follow test procedures and accurately report results Skilled in fast, accurate fault diagnosis to component level Understanding of quality and Health & Safety implications of test procedures Ability to investigate, analyse problems, and provide solutions IT literate Self-motivated team player with the ability to work with minimal supervision Strong communication skills, able to interact at all levels Displays enthusiasm, pace, and energy High degree of customer focus Proactive in suggesting ideas and committed to completing improvements despite obstacles Willingness to travel when required Working Pattern You will work on a rotating shift pattern : Each working week: 4 shifts of 8 hours + 1 shift of 5 hours Current shifts: Early Shift: 06:00am - 2.00pm Monday to Thursday, Friday 6.00am - 11.00am Day shift: 8.00am to 4.30pm Monday to Thursday, Friday 8.00am to 1.00pm Afternoon Shift: 2.00pm to 10.00pm Monday to Thursday, Friday 11.00am to 4.00pm Benefits Our Client offers: Competitive starting salary Structured career development opportunities Good work-life balance Private healthcare Share incentive plan 25 days annual leave Half-days on Fridays Defined contribution Group Personal Pension Plan Flexible benefits package tailored to your needs
Dec 11, 2025
Full time
This is an excellent opportunity to deliver fully tested, high-tech, cutting-edge products. You will develop new capabilities and work on some of our clients most complex system configurations. A strong engineering background and high level of technical skill are essential for success in this role. Key Responsibilities Deliver fully functional, tested products in strict accordance with test procedures Take ownership of allocated products and proactively resolve issues Ensure all test procedures are followed accurately and that documentation is complete, correct, and signed off Consistently meet target times and support continuous improvement to reduce test time Drive improved product quality through effective data capture (FRACAS), accurate fault reporting, and detailed analysis Support the Test Team Leader in achieving on-time delivery against the manufacturing plan Contribute to the improvement of quality, Health & Safety, build/test cleanliness, and 5S standards within the department Support customer pre-acceptance visits Promote 5S principles within the test department Occasionally visit customer sites to support system installation and commissioning About You Time-served electrical apprenticeship or City & Guilds Part 3, or qualified to HND, HNC, or BTEC Level 3 (electrical) Ability to strictly follow test procedures and accurately report results Skilled in fast, accurate fault diagnosis to component level Understanding of quality and Health & Safety implications of test procedures Ability to investigate, analyse problems, and provide solutions IT literate Self-motivated team player with the ability to work with minimal supervision Strong communication skills, able to interact at all levels Displays enthusiasm, pace, and energy High degree of customer focus Proactive in suggesting ideas and committed to completing improvements despite obstacles Willingness to travel when required Working Pattern You will work on a rotating shift pattern : Each working week: 4 shifts of 8 hours + 1 shift of 5 hours Current shifts: Early Shift: 06:00am - 2.00pm Monday to Thursday, Friday 6.00am - 11.00am Day shift: 8.00am to 4.30pm Monday to Thursday, Friday 8.00am to 1.00pm Afternoon Shift: 2.00pm to 10.00pm Monday to Thursday, Friday 11.00am to 4.00pm Benefits Our Client offers: Competitive starting salary Structured career development opportunities Good work-life balance Private healthcare Share incentive plan 25 days annual leave Half-days on Fridays Defined contribution Group Personal Pension Plan Flexible benefits package tailored to your needs
Overview Senior Data Management Professional - Data Product Owner - Classifications Location: London Business Area: Data Ref #: Description & Requirements Bloomberg runs on data. Our products are fueled by powerful information. We combine data and context to paint a complete picture for our clients-around the clock and around the world. In Data, we are responsible for delivering this data, news, and analytics through innovative technology-quickly and accurately. We apply product thinking, deep domain expertise, and technical insight to continuously improve our data offerings, ensuring they remain reliable, scalable, and fit-for-purpose in a fast-changing landscape. Our Team The Classifications team is responsible for creating and maintaining the classifications that organize companies and securities into peer groups based on similar business activities and risks. These classifications form the foundation for peer group analysis, benchmarking, and market trend evaluation. When clients compare investment opportunities, evaluate sector exposures, or analyze historical performance, classification data provides the consistent framework that makes these insights possible. What we enable clients to do Assess how global, regional, or local industry trends affect portfolios Compare and report on sector exposures versus peers and benchmarks Identify investment opportunities across developed and emerging markets Analyze sector and industry contributions to portfolio performance Build consistently defined, sector-based investment and rotation strategies The Role We are seeking a Data Product Owner to lead the strategy, development, and evolution of Bloomberg's Private Company Classifications. You will be responsible for maximizing the value of this dataset-ensuring it meets client needs, supports internal product goals, and upholds Bloomberg's standards for quality, transparency, and usability. You will manage the roadmap for private company classifications, balancing near-term enhancements with long-term innovation. Partnering with Engineering, Data, and Product teams, you will modernize the dataset, improve delivery mechanisms, and unlock advanced analytical capabilities across Bloomberg platforms. What you'll trust you to do Own the end-to-end strategy and roadmap for private companies' classification data, balancing technical modernization with business impact. Define and communicate the vision for a fit-for-purpose classification product aligned with evolving industry use cases Lead discovery and prioritization to assess dataset needs, quality, and expansion opportunities Translate client and internal feedback into actionable requirements with clear acceptance criteria Collaborate with Engineering and Product to deliver iterative improvements, manage dependencies, and ensure scalability Define and supervise data quality metrics such as completeness, recency, accuracy, and availability. Advocate for the role of classification data across Bloomberg, driving adoption and enabling better client experiences Qualifications Please note we use years of experience as a guide but we certainly will consider applications from all candidates who are able to demonstrate the skills necessary for the role. 4+ years of experience in financial data, with deep knowledge of classification data and its applications in financial markets Awareness of emerging trends in private markets and the complexities of non-public company structures Proven experience as a Data Product Owner or Product Manager working with large-scale datasets or platforms. Ability to define and communicate a compelling data product vision across technical and non-technical audiences Experience building product roadmaps, managing backlogs, and leading cross-functional delivery in Agile or hybrid environments Strong data-driven decision-making skills, with comfort using metrics to guide prioritization and measure success Excellent collaboration and communication skills, with experience influencing across Product, Engineering, and Data teams Ability to bring clarity and structure to complex, evolving problem spaces Desirable Experience with data governance, quality frameworks, and metadata management Familiarity with modern data infrastructure, including APIs, data pipelines, and machine learning or LLM-based enrichment solutions Knowledge of financial workflows that rely on accurate classification data (e.g., portfolio construction, risk management, compliance) Background in private company data or emerging market analytics Does this sound like you? Apply if you think we're a good match. We'll get in touch to let you know what the next steps are! Discover what makes Bloomberg unique - watch our for an inside look at our culture, values, and the people behind our success. Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email
Dec 11, 2025
Full time
Overview Senior Data Management Professional - Data Product Owner - Classifications Location: London Business Area: Data Ref #: Description & Requirements Bloomberg runs on data. Our products are fueled by powerful information. We combine data and context to paint a complete picture for our clients-around the clock and around the world. In Data, we are responsible for delivering this data, news, and analytics through innovative technology-quickly and accurately. We apply product thinking, deep domain expertise, and technical insight to continuously improve our data offerings, ensuring they remain reliable, scalable, and fit-for-purpose in a fast-changing landscape. Our Team The Classifications team is responsible for creating and maintaining the classifications that organize companies and securities into peer groups based on similar business activities and risks. These classifications form the foundation for peer group analysis, benchmarking, and market trend evaluation. When clients compare investment opportunities, evaluate sector exposures, or analyze historical performance, classification data provides the consistent framework that makes these insights possible. What we enable clients to do Assess how global, regional, or local industry trends affect portfolios Compare and report on sector exposures versus peers and benchmarks Identify investment opportunities across developed and emerging markets Analyze sector and industry contributions to portfolio performance Build consistently defined, sector-based investment and rotation strategies The Role We are seeking a Data Product Owner to lead the strategy, development, and evolution of Bloomberg's Private Company Classifications. You will be responsible for maximizing the value of this dataset-ensuring it meets client needs, supports internal product goals, and upholds Bloomberg's standards for quality, transparency, and usability. You will manage the roadmap for private company classifications, balancing near-term enhancements with long-term innovation. Partnering with Engineering, Data, and Product teams, you will modernize the dataset, improve delivery mechanisms, and unlock advanced analytical capabilities across Bloomberg platforms. What you'll trust you to do Own the end-to-end strategy and roadmap for private companies' classification data, balancing technical modernization with business impact. Define and communicate the vision for a fit-for-purpose classification product aligned with evolving industry use cases Lead discovery and prioritization to assess dataset needs, quality, and expansion opportunities Translate client and internal feedback into actionable requirements with clear acceptance criteria Collaborate with Engineering and Product to deliver iterative improvements, manage dependencies, and ensure scalability Define and supervise data quality metrics such as completeness, recency, accuracy, and availability. Advocate for the role of classification data across Bloomberg, driving adoption and enabling better client experiences Qualifications Please note we use years of experience as a guide but we certainly will consider applications from all candidates who are able to demonstrate the skills necessary for the role. 4+ years of experience in financial data, with deep knowledge of classification data and its applications in financial markets Awareness of emerging trends in private markets and the complexities of non-public company structures Proven experience as a Data Product Owner or Product Manager working with large-scale datasets or platforms. Ability to define and communicate a compelling data product vision across technical and non-technical audiences Experience building product roadmaps, managing backlogs, and leading cross-functional delivery in Agile or hybrid environments Strong data-driven decision-making skills, with comfort using metrics to guide prioritization and measure success Excellent collaboration and communication skills, with experience influencing across Product, Engineering, and Data teams Ability to bring clarity and structure to complex, evolving problem spaces Desirable Experience with data governance, quality frameworks, and metadata management Familiarity with modern data infrastructure, including APIs, data pipelines, and machine learning or LLM-based enrichment solutions Knowledge of financial workflows that rely on accurate classification data (e.g., portfolio construction, risk management, compliance) Background in private company data or emerging market analytics Does this sound like you? Apply if you think we're a good match. We'll get in touch to let you know what the next steps are! Discover what makes Bloomberg unique - watch our for an inside look at our culture, values, and the people behind our success. Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email
Job Title: QHSE Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a QHSE Manager to join the team. The successful candidate will support the development and ensure the delivery of the Company Quality, Health, Safety and Environmental strategy, policy and processes, supporting the Divisional QHSE Director. Role Summary Ensure that all operational contracts remain delivering continuous and effective control through onsite engagement and through their Skills, Knowledge, Attitude, Training and Experience (SKATE). Ensure the timely and complete reporting of all accidents, incidents, near misses and corrective actions in line with CBRE processes and analyse trends in Observation reporting via the Harbour system. Act as the focal point for specialist QHSE expertise and to understand corporate and legislative requirements and advise contract leads on these. Implement, manage and review the Strategic QHSE Plan in line with the QHSE Directors Divisional 3 Year Strategy. Lead and support initiatives and best practice activities in all areas of QHSE Management. Provide guidance and practical expertise on all matters related to Quality, Health, Safety and Environment, ensuring there is appropriate day-to-day support and guidance to both internal and external stakeholders in the delivery of the CBRE safety management system. Deliver the highest standards of QHSE support and guidance to all contracts through continual site attendance and staff engagement across all the portfolio. Demonstrate integrity and ensure compliance with all business wide policy and strategy through QHSE Management System Audits, Site Safety Tours and continual site engagement with staff and client QHSE representatives. Ensure the development and maintenance of the training strategy including project delivery and implement the project playbook as well as the QHSE Strategy. Promote the contract-based Safety Champions scheme and work to develop and coordinate a Safety Forum of volunteers to support the division drive for improvements within safety and liaise with externally sourced QHSE resources as required. Ensure the achievement of agreed functional standards and service level agreement by continuous and effective control and build effective and lasting relationships with the client QHSE representatives. Compile and maintain reporting and performance monitoring, analysis, and review against established metrics to coach and educate account-based staff and pass on any updates via the divisional Sharepoint system. Support effective business communication through advice, review, leadership and direct contribution to management and the implementation of SKATE at all levels. Support the Quality, Health, Safety and Environmental aspects of new business and ensure that they are monitored and supported throughout Mobilisation, life span and demobilising to mitigate unforeseen legacy risk. Assist as necessary with reviews of existing Policies, Procedures, Risk Assessments and Safe Systems of Work. Bring to the attention of the Divisional QHSE Director any hazards or risks not addressed in the Company Safety Policy and ensure that these are shared across the division to ensure all risk is eliminated or mitigated at source. To be able to quantify and appraise compliance against legal and corporate standards in the division. Compile reports on request of the QHSE Director and support the BULs in compiling theirs if required. Experience Required: Essential High levels of interpersonal skills and the confidence to deliver information in an interesting and engaging manner. Client facing and with the ability to always discuss sensitive issues competently and confidently with the best interest of the business in mind. The ability to think beyond the physical of QHSE. Formal management qualification in Health and Safety management and Environmental management. Practical application of auditing with a focus of targeted results and SMART outcomes from those audits. Membership of IOSH at a minimum of graduate level (GradIOSH) or be working towards it. Practical and demonstrable knowledge liaising with enforcement agency / insurers and clients. Practical experience in Risk Management, Best Value analysis of QHSE resource support provision and Development / implementation of policy and process, Event investigation & analysis, Development and delivery of QHSE training in line with the current business advice. Desirable Specialist and strategic higher managerial experience in Health, Safety, Quality, and Environmental Management is desirable. Formal management qualifications in environmental or Safety management system auditing. Formal qualifications in areas of engineering, including electrical or FM. Chartered member of IOSH. ILM5
Dec 11, 2025
Full time
Job Title: QHSE Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a QHSE Manager to join the team. The successful candidate will support the development and ensure the delivery of the Company Quality, Health, Safety and Environmental strategy, policy and processes, supporting the Divisional QHSE Director. Role Summary Ensure that all operational contracts remain delivering continuous and effective control through onsite engagement and through their Skills, Knowledge, Attitude, Training and Experience (SKATE). Ensure the timely and complete reporting of all accidents, incidents, near misses and corrective actions in line with CBRE processes and analyse trends in Observation reporting via the Harbour system. Act as the focal point for specialist QHSE expertise and to understand corporate and legislative requirements and advise contract leads on these. Implement, manage and review the Strategic QHSE Plan in line with the QHSE Directors Divisional 3 Year Strategy. Lead and support initiatives and best practice activities in all areas of QHSE Management. Provide guidance and practical expertise on all matters related to Quality, Health, Safety and Environment, ensuring there is appropriate day-to-day support and guidance to both internal and external stakeholders in the delivery of the CBRE safety management system. Deliver the highest standards of QHSE support and guidance to all contracts through continual site attendance and staff engagement across all the portfolio. Demonstrate integrity and ensure compliance with all business wide policy and strategy through QHSE Management System Audits, Site Safety Tours and continual site engagement with staff and client QHSE representatives. Ensure the development and maintenance of the training strategy including project delivery and implement the project playbook as well as the QHSE Strategy. Promote the contract-based Safety Champions scheme and work to develop and coordinate a Safety Forum of volunteers to support the division drive for improvements within safety and liaise with externally sourced QHSE resources as required. Ensure the achievement of agreed functional standards and service level agreement by continuous and effective control and build effective and lasting relationships with the client QHSE representatives. Compile and maintain reporting and performance monitoring, analysis, and review against established metrics to coach and educate account-based staff and pass on any updates via the divisional Sharepoint system. Support effective business communication through advice, review, leadership and direct contribution to management and the implementation of SKATE at all levels. Support the Quality, Health, Safety and Environmental aspects of new business and ensure that they are monitored and supported throughout Mobilisation, life span and demobilising to mitigate unforeseen legacy risk. Assist as necessary with reviews of existing Policies, Procedures, Risk Assessments and Safe Systems of Work. Bring to the attention of the Divisional QHSE Director any hazards or risks not addressed in the Company Safety Policy and ensure that these are shared across the division to ensure all risk is eliminated or mitigated at source. To be able to quantify and appraise compliance against legal and corporate standards in the division. Compile reports on request of the QHSE Director and support the BULs in compiling theirs if required. Experience Required: Essential High levels of interpersonal skills and the confidence to deliver information in an interesting and engaging manner. Client facing and with the ability to always discuss sensitive issues competently and confidently with the best interest of the business in mind. The ability to think beyond the physical of QHSE. Formal management qualification in Health and Safety management and Environmental management. Practical application of auditing with a focus of targeted results and SMART outcomes from those audits. Membership of IOSH at a minimum of graduate level (GradIOSH) or be working towards it. Practical and demonstrable knowledge liaising with enforcement agency / insurers and clients. Practical experience in Risk Management, Best Value analysis of QHSE resource support provision and Development / implementation of policy and process, Event investigation & analysis, Development and delivery of QHSE training in line with the current business advice. Desirable Specialist and strategic higher managerial experience in Health, Safety, Quality, and Environmental Management is desirable. Formal management qualifications in environmental or Safety management system auditing. Formal qualifications in areas of engineering, including electrical or FM. Chartered member of IOSH. ILM5
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Technical Operations (TO) is the Jazz function that is tasked with the development, manufacture, and supply of medicines globally. Operational Excellence (OE) is a key strategic and enabling capability to drive engagement and effective growth within TO by creating a high-performance, innovative, and resilient organizational change capability to enhance its ability to deliver premium service across E2E value chains within the Jazz enterprise. TO now has the ambition to extend its current OE capability by building a world-class Enterprise Excellence (EE) capability that supports the TO function to be a high-performance, innovative, and resilient "Engine" to drive Jazz's sustainable and profitable growth. This vision centers on creating capacity, capability, and agility to consistently deliver premium service across the E2E value chain, whilst protecting our license to operate. It will enable significant value creation and embed a continuous improvement culture supported by digital innovation. The new "EE Team" will drive measurable, tangible and timely performance improvement projects through a standardized project delivery and program governance framework, operational "Best Practice" (BP) knowledge sharing, employee OE capability development, and a companywide OE "Community of Practice (CoP)." This "EE Operations Lead" role will work for the "Head of Enterprise Excellence" and play a pivotal coordination and leadership role within this team, ensuring that demand management, resource allocation, communication and reporting processes operate seamlessly across the EE team. It will act as the central link between TO leadership, EE Team, OE practitioners, training providers, and all other external partners, This role will be truly instrumental in maintaining program cadence, transparency, and employee engagement across the enterprise. Essential Functions / Responsibilities Operational Coordination and Demand Management Manage forecasting, planning, prioritizing, and processing of incoming EE enquiries / requests for support. Maintain an up-to-date demand pipeline, ensuring alignment with strategic priorities and resource capacity. Facilitate intake discussion / prioritisation review with leadership to ensure balanced workload distribution. Resource Management and Mobilisation Manage team resourcing, onboarding, and mobilisation across multiple business units and projects. Track resource allocation, project assignments, and skill utilisation to support optimal team performance. Coordinate new team member induction, including system access, documentation, and mentoring support. Community of Practice (CoP) Leadership Moderate the EE CoP activity daily, including approving membership requests and curating engagements. Oversee planning and facilitation of sessions (Learning events, BP tool updates, case study presentations). Partner with CoP "Champions" to drive practitioner engagement and share BPs across regions / functions. Support BP solution adoption by organising "Knowledge Sharing" sessions with TO operational employees. BP Solution and Knowledge Sharing Support validation and management of a scalable BP solution portfolio to drive operational improvements. Coordinate creation of consistent BP solution materials to support their adoption across the organization. Create materials, feature/benefit statements, suggested use cases, and case studies for each BP solution. Capability and Competency Development Assess, validate, and implement training requests and development plans for TO and EE employees. Coordinate and support delivery of structured education, training, coaching, and certification activities. Ensure learning activities align with business priorities, track trainee progress, completion, and outcomes. Monitor, manage, and report all training contractor costs / activities eligible for IDA or similar local funding. Maintain accurate training records and provide reports on training demand, delivery, and trainee feedback. Communication and Reporting Operations Develop and execute communication plan, ensuring alignment with TO / BS&O communication strategy. Maintain standard templates, cadences, and communication / reporting repositories (Teams, SharePoint). Coordinate and produce weekly, monthly, quarterly and / or annual results reporting / updates, including: Weekly: Internal newsletters, intranet posts, CoP updates, BP solution highlights, and recognition stories. Monthly: Dashboards, project summaries, performance insights using Metronome, and training metrics. Quarterly: Business reviews, presentations, maturity assessments, and training program impact reports. Annually: EE team report, business impact summary, BP case studies, and award program coordination. Continuous Improvement and Program Support Support EE leadership with operational planning, KPI / metric tracking, and training performance reviews. Partner with the Digital Enablement and Analytics teams to leverage dashboards, and key reporting tools. Contribute to design / improvement of governance processes, templates, and communications frameworks. Coordinate input to communications, ensuring consistency, accuracy, and alignment with brand standards. Routine Activities Daily: CoP moderation, membership management, dashboard checks, and full triage of enquiry inbox. Weekly: Update demand forecast, compile newsletter, support BP sessions, and OE training coordination. Monthly: Consolidate KPIs, refresh Metronome data, distribute reports and track capability development. Quarterly: Coordinate TOLT, quarterly performance, NLL meetings, BP adoption, and capability reviews. Annually: Compile EE Annual Report, coordinate awards, summarize BP adoption and training outcomes. Required Knowledge, Skills, and Abilities Strong organizational and coordination skills with proven ability to manage multiple parallel initiatives. Solid understanding of Lean Six Sigma and Continuous Improvement concepts. (Green Belt level desirable) Experienced in program / operations management, ideally within either consulting, PM, or SS environment. Exceptional written, verbal, and visual communication skills in both "Live" and "Asynchronous" environments. Experienced in developing asynchronous communication. (Newsletters, dashboards, executive summaries.) Proficient in digital collaboration and reporting tools (Metronome, SharePoint, Teams, MS Office, AI tools). Strong planning, reporting, compliance, and tracking skills to manage training support IDA grant payments. Skilled in customer service, internal stakeholder engagement, facilitation, and cross-functional coordination. High attention to detail with a focus on accuracy, clarity, and visual presentations and other media types. Ability to operate autonomously in a remote environment and manage competing priorities effectively. Proactive, collaborative, and pragmatic mindset, able to drive structure / consistency in evolving processes. Ability to travel up to 20% across UK, Ireland and Europe Note: During the EE Program start-up phase, it may be necessary to take on some additional responsibilities for business partnering and/or project support until such time as the EE team recruitment processes have fully completed and all business partner roles are fully staffed. Education and Licenses Required: Bachelor's degree in Business, Engineering, Operations Management, or related discipline required (Or significant, appropriate business experience in similar roles. Preferred: Certification in Lean Six Sigma (Green Belt or above). Project Management qualification (PMP, PRINCE2, or equivalent). Experience in "Digital / OE / CI Transformation" programs or capability-building environments. Prior experience working in pharmaceutical, biotech, or regulated industries is advantageous. Candidates should be prepared for approximately 20% travel across the UK, Ireland and Europe. . click apply for full job details
Dec 11, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Technical Operations (TO) is the Jazz function that is tasked with the development, manufacture, and supply of medicines globally. Operational Excellence (OE) is a key strategic and enabling capability to drive engagement and effective growth within TO by creating a high-performance, innovative, and resilient organizational change capability to enhance its ability to deliver premium service across E2E value chains within the Jazz enterprise. TO now has the ambition to extend its current OE capability by building a world-class Enterprise Excellence (EE) capability that supports the TO function to be a high-performance, innovative, and resilient "Engine" to drive Jazz's sustainable and profitable growth. This vision centers on creating capacity, capability, and agility to consistently deliver premium service across the E2E value chain, whilst protecting our license to operate. It will enable significant value creation and embed a continuous improvement culture supported by digital innovation. The new "EE Team" will drive measurable, tangible and timely performance improvement projects through a standardized project delivery and program governance framework, operational "Best Practice" (BP) knowledge sharing, employee OE capability development, and a companywide OE "Community of Practice (CoP)." This "EE Operations Lead" role will work for the "Head of Enterprise Excellence" and play a pivotal coordination and leadership role within this team, ensuring that demand management, resource allocation, communication and reporting processes operate seamlessly across the EE team. It will act as the central link between TO leadership, EE Team, OE practitioners, training providers, and all other external partners, This role will be truly instrumental in maintaining program cadence, transparency, and employee engagement across the enterprise. Essential Functions / Responsibilities Operational Coordination and Demand Management Manage forecasting, planning, prioritizing, and processing of incoming EE enquiries / requests for support. Maintain an up-to-date demand pipeline, ensuring alignment with strategic priorities and resource capacity. Facilitate intake discussion / prioritisation review with leadership to ensure balanced workload distribution. Resource Management and Mobilisation Manage team resourcing, onboarding, and mobilisation across multiple business units and projects. Track resource allocation, project assignments, and skill utilisation to support optimal team performance. Coordinate new team member induction, including system access, documentation, and mentoring support. Community of Practice (CoP) Leadership Moderate the EE CoP activity daily, including approving membership requests and curating engagements. Oversee planning and facilitation of sessions (Learning events, BP tool updates, case study presentations). Partner with CoP "Champions" to drive practitioner engagement and share BPs across regions / functions. Support BP solution adoption by organising "Knowledge Sharing" sessions with TO operational employees. BP Solution and Knowledge Sharing Support validation and management of a scalable BP solution portfolio to drive operational improvements. Coordinate creation of consistent BP solution materials to support their adoption across the organization. Create materials, feature/benefit statements, suggested use cases, and case studies for each BP solution. Capability and Competency Development Assess, validate, and implement training requests and development plans for TO and EE employees. Coordinate and support delivery of structured education, training, coaching, and certification activities. Ensure learning activities align with business priorities, track trainee progress, completion, and outcomes. Monitor, manage, and report all training contractor costs / activities eligible for IDA or similar local funding. Maintain accurate training records and provide reports on training demand, delivery, and trainee feedback. Communication and Reporting Operations Develop and execute communication plan, ensuring alignment with TO / BS&O communication strategy. Maintain standard templates, cadences, and communication / reporting repositories (Teams, SharePoint). Coordinate and produce weekly, monthly, quarterly and / or annual results reporting / updates, including: Weekly: Internal newsletters, intranet posts, CoP updates, BP solution highlights, and recognition stories. Monthly: Dashboards, project summaries, performance insights using Metronome, and training metrics. Quarterly: Business reviews, presentations, maturity assessments, and training program impact reports. Annually: EE team report, business impact summary, BP case studies, and award program coordination. Continuous Improvement and Program Support Support EE leadership with operational planning, KPI / metric tracking, and training performance reviews. Partner with the Digital Enablement and Analytics teams to leverage dashboards, and key reporting tools. Contribute to design / improvement of governance processes, templates, and communications frameworks. Coordinate input to communications, ensuring consistency, accuracy, and alignment with brand standards. Routine Activities Daily: CoP moderation, membership management, dashboard checks, and full triage of enquiry inbox. Weekly: Update demand forecast, compile newsletter, support BP sessions, and OE training coordination. Monthly: Consolidate KPIs, refresh Metronome data, distribute reports and track capability development. Quarterly: Coordinate TOLT, quarterly performance, NLL meetings, BP adoption, and capability reviews. Annually: Compile EE Annual Report, coordinate awards, summarize BP adoption and training outcomes. Required Knowledge, Skills, and Abilities Strong organizational and coordination skills with proven ability to manage multiple parallel initiatives. Solid understanding of Lean Six Sigma and Continuous Improvement concepts. (Green Belt level desirable) Experienced in program / operations management, ideally within either consulting, PM, or SS environment. Exceptional written, verbal, and visual communication skills in both "Live" and "Asynchronous" environments. Experienced in developing asynchronous communication. (Newsletters, dashboards, executive summaries.) Proficient in digital collaboration and reporting tools (Metronome, SharePoint, Teams, MS Office, AI tools). Strong planning, reporting, compliance, and tracking skills to manage training support IDA grant payments. Skilled in customer service, internal stakeholder engagement, facilitation, and cross-functional coordination. High attention to detail with a focus on accuracy, clarity, and visual presentations and other media types. Ability to operate autonomously in a remote environment and manage competing priorities effectively. Proactive, collaborative, and pragmatic mindset, able to drive structure / consistency in evolving processes. Ability to travel up to 20% across UK, Ireland and Europe Note: During the EE Program start-up phase, it may be necessary to take on some additional responsibilities for business partnering and/or project support until such time as the EE team recruitment processes have fully completed and all business partner roles are fully staffed. Education and Licenses Required: Bachelor's degree in Business, Engineering, Operations Management, or related discipline required (Or significant, appropriate business experience in similar roles. Preferred: Certification in Lean Six Sigma (Green Belt or above). Project Management qualification (PMP, PRINCE2, or equivalent). Experience in "Digital / OE / CI Transformation" programs or capability-building environments. Prior experience working in pharmaceutical, biotech, or regulated industries is advantageous. Candidates should be prepared for approximately 20% travel across the UK, Ireland and Europe. . click apply for full job details
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Technical Operations (TO) is the Jazz function that is tasked with the development, manufacture, and supply of medicines globally. Operational Excellence (OE) is a key strategic and enabling capability to drive engagement and effective growth within TO by creating a high-performance, innovative, and resilient organizational change capability to enhance its ability to deliver premium service across E2E value chains within the Jazz enterprise. TO now has the ambition to extend its current OE capability by building a world-class Enterprise Excellence (EE) capability that supports the TO function to be a high-performance, innovative, and resilient "Engine" to drive Jazz's sustainable and profitable growth. This vision centers on creating capacity, capability, and agility to consistently deliver premium service across the E2E value chain, whilst protecting our license to operate. It will enable significant value creation and embed a continuous improvement culture supported by digital innovation. The new "EE Team" will drive measurable, tangible and timely performance improvement projects through a standardized project delivery and program governance framework, operational "Best Practice" (BP) knowledge sharing, employee OE capability development, and a companywide OE "Community of Practice (CoP)." This "EE Operations Lead" role will work for the "Head of Enterprise Excellence" and play a pivotal coordination and leadership role within this team, ensuring that demand management, resource allocation, communication and reporting processes operate seamlessly across the EE team. It will act as the central link between TO leadership, EE Team, OE practitioners, training providers, and all other external partners, This role will be truly instrumental in maintaining program cadence, transparency, and employee engagement across the enterprise. Essential Functions / Responsibilities Operational Coordination and Demand Management Manage forecasting, planning, prioritizing, and processing of incoming EE enquiries / requests for support. Maintain an up-to-date demand pipeline, ensuring alignment with strategic priorities and resource capacity. Facilitate intake discussion / prioritisation review with leadership to ensure balanced workload distribution. Resource Management and Mobilisation Manage team resourcing, onboarding, and mobilisation across multiple business units and projects. Track resource allocation, project assignments, and skill utilisation to support optimal team performance. Coordinate new team member induction, including system access, documentation, and mentoring support. Community of Practice (CoP) Leadership Moderate the EE CoP activity daily, including approving membership requests and curating engagements. Oversee planning and facilitation of sessions (Learning events, BP tool updates, case study presentations). Partner with CoP "Champions" to drive practitioner engagement and share BPs across regions / functions. Support BP solution adoption by organising "Knowledge Sharing" sessions with TO operational employees. BP Solution and Knowledge Sharing Support validation and management of a scalable BP solution portfolio to drive operational improvements. Coordinate creation of consistent BP solution materials to support their adoption across the organization. Create materials, feature/benefit statements, suggested use cases, and case studies for each BP solution. Capability and Competency Development Assess, validate, and implement training requests and development plans for TO and EE employees. Coordinate and support delivery of structured education, training, coaching, and certification activities. Ensure learning activities align with business priorities, track trainee progress, completion, and outcomes. Monitor, manage, and report all training contractor costs / activities eligible for IDA or similar local funding. Maintain accurate training records and provide reports on training demand, delivery, and trainee feedback. Communication and Reporting Operations Develop and execute communication plan, ensuring alignment with TO / BS&O communication strategy. Maintain standard templates, cadences, and communication / reporting repositories (Teams, SharePoint). Coordinate and produce weekly, monthly, quarterly and / or annual results reporting / updates, including: Weekly: Internal newsletters, intranet posts, CoP updates, BP solution highlights, and recognition stories. Monthly: Dashboards, project summaries, performance insights using Metronome, and training metrics. Quarterly: Business reviews, presentations, maturity assessments, and training program impact reports. Annually: EE team report, business impact summary, BP case studies, and award program coordination. Continuous Improvement and Program Support Support EE leadership with operational planning, KPI / metric tracking, and training performance reviews. Partner with the Digital Enablement and Analytics teams to leverage dashboards, and key reporting tools. Contribute to design / improvement of governance processes, templates, and communications frameworks. Coordinate input to communications, ensuring consistency, accuracy, and alignment with brand standards. Routine Activities Daily: CoP moderation, membership management, dashboard checks, and full triage of enquiry inbox. Weekly: Update demand forecast, compile newsletter, support BP sessions, and OE training coordination. Monthly: Consolidate KPIs, refresh Metronome data, distribute reports and track capability development. Quarterly: Coordinate TOLT, quarterly performance, NLL meetings, BP adoption, and capability reviews. Annually: Compile EE Annual Report, coordinate awards, summarize BP adoption and training outcomes. Required Knowledge, Skills, and Abilities Strong organizational and coordination skills with proven ability to manage multiple parallel initiatives. Solid understanding of Lean Six Sigma and Continuous Improvement concepts. (Green Belt level desirable) Experienced in program / operations management, ideally within either consulting, PM, or SS environment. Exceptional written, verbal, and visual communication skills in both "Live" and "Asynchronous" environments. Experienced in developing asynchronous communication. (Newsletters, dashboards, executive summaries.) Proficient in digital collaboration and reporting tools (Metronome, SharePoint, Teams, MS Office, AI tools). Strong planning, reporting, compliance, and tracking skills to manage training support IDA grant payments. Skilled in customer service, internal stakeholder engagement, facilitation, and cross-functional coordination. High attention to detail with a focus on accuracy, clarity, and visual presentations and other media types. Ability to operate autonomously in a remote environment and manage competing priorities effectively. Proactive, collaborative, and pragmatic mindset, able to drive structure / consistency in evolving processes. Ability to travel up to 20% across UK, Ireland and Europe Note: During the EE Program start-up phase, it may be necessary to take on some additional responsibilities for business partnering and/or project support until such time as the EE team recruitment processes have fully completed and all business partner roles are fully staffed. Education and Licenses Required: Bachelor's degree in Business, Engineering, Operations Management, or related discipline required (Or significant, appropriate business experience in similar roles. Preferred: Certification in Lean Six Sigma (Green Belt or above). Project Management qualification (PMP, PRINCE2, or equivalent). Experience in "Digital / OE / CI Transformation" programs or capability-building environments. Prior experience working in pharmaceutical, biotech, or regulated industries is advantageous. Candidates should be prepared for approximately 20% travel across the UK, Ireland and Europe. . click apply for full job details
Dec 11, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Technical Operations (TO) is the Jazz function that is tasked with the development, manufacture, and supply of medicines globally. Operational Excellence (OE) is a key strategic and enabling capability to drive engagement and effective growth within TO by creating a high-performance, innovative, and resilient organizational change capability to enhance its ability to deliver premium service across E2E value chains within the Jazz enterprise. TO now has the ambition to extend its current OE capability by building a world-class Enterprise Excellence (EE) capability that supports the TO function to be a high-performance, innovative, and resilient "Engine" to drive Jazz's sustainable and profitable growth. This vision centers on creating capacity, capability, and agility to consistently deliver premium service across the E2E value chain, whilst protecting our license to operate. It will enable significant value creation and embed a continuous improvement culture supported by digital innovation. The new "EE Team" will drive measurable, tangible and timely performance improvement projects through a standardized project delivery and program governance framework, operational "Best Practice" (BP) knowledge sharing, employee OE capability development, and a companywide OE "Community of Practice (CoP)." This "EE Operations Lead" role will work for the "Head of Enterprise Excellence" and play a pivotal coordination and leadership role within this team, ensuring that demand management, resource allocation, communication and reporting processes operate seamlessly across the EE team. It will act as the central link between TO leadership, EE Team, OE practitioners, training providers, and all other external partners, This role will be truly instrumental in maintaining program cadence, transparency, and employee engagement across the enterprise. Essential Functions / Responsibilities Operational Coordination and Demand Management Manage forecasting, planning, prioritizing, and processing of incoming EE enquiries / requests for support. Maintain an up-to-date demand pipeline, ensuring alignment with strategic priorities and resource capacity. Facilitate intake discussion / prioritisation review with leadership to ensure balanced workload distribution. Resource Management and Mobilisation Manage team resourcing, onboarding, and mobilisation across multiple business units and projects. Track resource allocation, project assignments, and skill utilisation to support optimal team performance. Coordinate new team member induction, including system access, documentation, and mentoring support. Community of Practice (CoP) Leadership Moderate the EE CoP activity daily, including approving membership requests and curating engagements. Oversee planning and facilitation of sessions (Learning events, BP tool updates, case study presentations). Partner with CoP "Champions" to drive practitioner engagement and share BPs across regions / functions. Support BP solution adoption by organising "Knowledge Sharing" sessions with TO operational employees. BP Solution and Knowledge Sharing Support validation and management of a scalable BP solution portfolio to drive operational improvements. Coordinate creation of consistent BP solution materials to support their adoption across the organization. Create materials, feature/benefit statements, suggested use cases, and case studies for each BP solution. Capability and Competency Development Assess, validate, and implement training requests and development plans for TO and EE employees. Coordinate and support delivery of structured education, training, coaching, and certification activities. Ensure learning activities align with business priorities, track trainee progress, completion, and outcomes. Monitor, manage, and report all training contractor costs / activities eligible for IDA or similar local funding. Maintain accurate training records and provide reports on training demand, delivery, and trainee feedback. Communication and Reporting Operations Develop and execute communication plan, ensuring alignment with TO / BS&O communication strategy. Maintain standard templates, cadences, and communication / reporting repositories (Teams, SharePoint). Coordinate and produce weekly, monthly, quarterly and / or annual results reporting / updates, including: Weekly: Internal newsletters, intranet posts, CoP updates, BP solution highlights, and recognition stories. Monthly: Dashboards, project summaries, performance insights using Metronome, and training metrics. Quarterly: Business reviews, presentations, maturity assessments, and training program impact reports. Annually: EE team report, business impact summary, BP case studies, and award program coordination. Continuous Improvement and Program Support Support EE leadership with operational planning, KPI / metric tracking, and training performance reviews. Partner with the Digital Enablement and Analytics teams to leverage dashboards, and key reporting tools. Contribute to design / improvement of governance processes, templates, and communications frameworks. Coordinate input to communications, ensuring consistency, accuracy, and alignment with brand standards. Routine Activities Daily: CoP moderation, membership management, dashboard checks, and full triage of enquiry inbox. Weekly: Update demand forecast, compile newsletter, support BP sessions, and OE training coordination. Monthly: Consolidate KPIs, refresh Metronome data, distribute reports and track capability development. Quarterly: Coordinate TOLT, quarterly performance, NLL meetings, BP adoption, and capability reviews. Annually: Compile EE Annual Report, coordinate awards, summarize BP adoption and training outcomes. Required Knowledge, Skills, and Abilities Strong organizational and coordination skills with proven ability to manage multiple parallel initiatives. Solid understanding of Lean Six Sigma and Continuous Improvement concepts. (Green Belt level desirable) Experienced in program / operations management, ideally within either consulting, PM, or SS environment. Exceptional written, verbal, and visual communication skills in both "Live" and "Asynchronous" environments. Experienced in developing asynchronous communication. (Newsletters, dashboards, executive summaries.) Proficient in digital collaboration and reporting tools (Metronome, SharePoint, Teams, MS Office, AI tools). Strong planning, reporting, compliance, and tracking skills to manage training support IDA grant payments. Skilled in customer service, internal stakeholder engagement, facilitation, and cross-functional coordination. High attention to detail with a focus on accuracy, clarity, and visual presentations and other media types. Ability to operate autonomously in a remote environment and manage competing priorities effectively. Proactive, collaborative, and pragmatic mindset, able to drive structure / consistency in evolving processes. Ability to travel up to 20% across UK, Ireland and Europe Note: During the EE Program start-up phase, it may be necessary to take on some additional responsibilities for business partnering and/or project support until such time as the EE team recruitment processes have fully completed and all business partner roles are fully staffed. Education and Licenses Required: Bachelor's degree in Business, Engineering, Operations Management, or related discipline required (Or significant, appropriate business experience in similar roles. Preferred: Certification in Lean Six Sigma (Green Belt or above). Project Management qualification (PMP, PRINCE2, or equivalent). Experience in "Digital / OE / CI Transformation" programs or capability-building environments. Prior experience working in pharmaceutical, biotech, or regulated industries is advantageous. Candidates should be prepared for approximately 20% travel across the UK, Ireland and Europe. . click apply for full job details
Join us as a Technical Product Owner within the Digital Platform Engineering team where an experienced Agile mindset is required with a real opportunity to guide Product Owners in story writing, leading and you getting exposure and recognition as a result of this. The key focus is Open Banking and next phase is due to start, therefore it is great time to join. You will be looking at Software Resilience of bank and you will get involved in software switches and looking at more modern solutions. To be successful as a Technical Product Owner, you should have: API Product Strategy and Vision : Ability to define and communicate a clear API product vision that aligns with business objectives and user needs. Backlog and lifecycle management : Skilled in managing an API product backlog, writing user stories, prioritizing based on business values and collaborating with engineering team Developer Experience (DX) focus: Understanding the importance of great documentation, onboarding, versioning and support for API consumers to ensure successful adoption and rotation. Some other highly valued skills may include: Technical Understanding of API technologies : Knowledge of REST, OpenAPI specs, authentications methods. Stakeholder Communication and relationship management : Ability to translate technical API features into business values and manage relationships with internal API consumers. Scaled Agile/ Lean Product Management experience, Familiarity with SAFe (Scaled agile Framework), Lean Portfolio Management or Leam product development to aligns API product delivery with broader organization priorities You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Knutsford. Purpose of the role To collaborate with product owners and other technical teams involved in the product development process and utilise their knowledge of the bank's technologies to enact the vision defined in the product roadmap. Accountabilities Provision of subject matter expertise to support the collaboration between the product owner and the technical side of product development. Support the development and implementation of the product strategy and vision defined in the product roadmap and communicate them with the relevant stakeholders and the development team. Collaboration with internal stakeholders to gather and prioritise product requirements and features based on business value and feasibility that are well defined, measurable and secure. Development and implementation of assessments to ensure continuous testing and improvement of product quality and performance. Monitoring of product performance to identify opportunities for optimisation that meets the banks performance standards. Stay abreast of the latest industry technology trends and technologies, to evaluate and adopt new approaches to improve product development and delivery. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and elevate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Dec 11, 2025
Full time
Join us as a Technical Product Owner within the Digital Platform Engineering team where an experienced Agile mindset is required with a real opportunity to guide Product Owners in story writing, leading and you getting exposure and recognition as a result of this. The key focus is Open Banking and next phase is due to start, therefore it is great time to join. You will be looking at Software Resilience of bank and you will get involved in software switches and looking at more modern solutions. To be successful as a Technical Product Owner, you should have: API Product Strategy and Vision : Ability to define and communicate a clear API product vision that aligns with business objectives and user needs. Backlog and lifecycle management : Skilled in managing an API product backlog, writing user stories, prioritizing based on business values and collaborating with engineering team Developer Experience (DX) focus: Understanding the importance of great documentation, onboarding, versioning and support for API consumers to ensure successful adoption and rotation. Some other highly valued skills may include: Technical Understanding of API technologies : Knowledge of REST, OpenAPI specs, authentications methods. Stakeholder Communication and relationship management : Ability to translate technical API features into business values and manage relationships with internal API consumers. Scaled Agile/ Lean Product Management experience, Familiarity with SAFe (Scaled agile Framework), Lean Portfolio Management or Leam product development to aligns API product delivery with broader organization priorities You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Knutsford. Purpose of the role To collaborate with product owners and other technical teams involved in the product development process and utilise their knowledge of the bank's technologies to enact the vision defined in the product roadmap. Accountabilities Provision of subject matter expertise to support the collaboration between the product owner and the technical side of product development. Support the development and implementation of the product strategy and vision defined in the product roadmap and communicate them with the relevant stakeholders and the development team. Collaboration with internal stakeholders to gather and prioritise product requirements and features based on business value and feasibility that are well defined, measurable and secure. Development and implementation of assessments to ensure continuous testing and improvement of product quality and performance. Monitoring of product performance to identify opportunities for optimisation that meets the banks performance standards. Stay abreast of the latest industry technology trends and technologies, to evaluate and adopt new approaches to improve product development and delivery. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and elevate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
