Overview We are looking for an experienced Senior HR Business Partner to lead the people agenda across two operational sites within a manufacturing/operational environment. Acting as a strategic advisor to senior leaders, you will align HR strategies with business objectives, drive performance, and ensure best-in-class HR delivery. You will also line manage an HR Business Partner, providing guidance, coaching, and oversight across day-to-day HR activity. Key Responsibilities Act as a strategic people partner to senior leadership teams across two operational sites, shaping and delivering people strategies that directly enable business performance and growth. Collaborate closely with the people team Centre of Excellence to translate group people strategy into site-level workforce plans, organisational design, and capability frameworks. Lead strategic workforce planning and talent succession planning, ensuring critical roles and future skills are identified, developed, and sustained. Provide thought leadership and risk-based advice on employee relations, employment legislation, and organisational change, enabling confident and compliant decision-making at senior level. Drive a consistent and high-impact HR operating model across both sites, ensuring governance, compliance, and best practice are embedded. Lead, coach, and develop an HR Business Partner, building bench strength and elevating HR capability across the operational environment. Influence the design and execution of performance, talent, and leadership development strategies in partnership with the HR Centre of Excellence. Leverage people data, insight, and trends to inform strategic decisions, measure impact, and continuously evolve the people agenda. About You CIPD qualified. Proven HR Business Partner experience in a manufacturing or operational environment. Strong commercial acumen with the ability to influence at senior level. Confident managing complex ER cases and leading change. Excellent interpersonal, analytical, and problem-solving skills. Experienced HR background in a manufacturing environment. The position is based on-site, offering occasional work-from-home flexibility depending on business needs. What we offer 31 Days holiday per year including bank holidays. Monday to Friday - 40 hours per week Great Place to Work accredited. Salary sacrifice pension scheme available Cinema and Sky Store discounts Supermarket & other retailer discounts Health Cash Plan Holiday discounts Life assurance & income protection Employee referral scheme Employee Assistant Programme Cycle to Work Eyecare contributions Electric car salary sacrifice scheme. Learning, development, and training opportunities including mentoring. Regular social and charity events Engagement in local community & early careers events Onsite health checks, & annual flu jabs Regular wellbeing sessions We are proud to be an equal opportunities employer. We politely request no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Apr 02, 2026
Full time
Overview We are looking for an experienced Senior HR Business Partner to lead the people agenda across two operational sites within a manufacturing/operational environment. Acting as a strategic advisor to senior leaders, you will align HR strategies with business objectives, drive performance, and ensure best-in-class HR delivery. You will also line manage an HR Business Partner, providing guidance, coaching, and oversight across day-to-day HR activity. Key Responsibilities Act as a strategic people partner to senior leadership teams across two operational sites, shaping and delivering people strategies that directly enable business performance and growth. Collaborate closely with the people team Centre of Excellence to translate group people strategy into site-level workforce plans, organisational design, and capability frameworks. Lead strategic workforce planning and talent succession planning, ensuring critical roles and future skills are identified, developed, and sustained. Provide thought leadership and risk-based advice on employee relations, employment legislation, and organisational change, enabling confident and compliant decision-making at senior level. Drive a consistent and high-impact HR operating model across both sites, ensuring governance, compliance, and best practice are embedded. Lead, coach, and develop an HR Business Partner, building bench strength and elevating HR capability across the operational environment. Influence the design and execution of performance, talent, and leadership development strategies in partnership with the HR Centre of Excellence. Leverage people data, insight, and trends to inform strategic decisions, measure impact, and continuously evolve the people agenda. About You CIPD qualified. Proven HR Business Partner experience in a manufacturing or operational environment. Strong commercial acumen with the ability to influence at senior level. Confident managing complex ER cases and leading change. Excellent interpersonal, analytical, and problem-solving skills. Experienced HR background in a manufacturing environment. The position is based on-site, offering occasional work-from-home flexibility depending on business needs. What we offer 31 Days holiday per year including bank holidays. Monday to Friday - 40 hours per week Great Place to Work accredited. Salary sacrifice pension scheme available Cinema and Sky Store discounts Supermarket & other retailer discounts Health Cash Plan Holiday discounts Life assurance & income protection Employee referral scheme Employee Assistant Programme Cycle to Work Eyecare contributions Electric car salary sacrifice scheme. Learning, development, and training opportunities including mentoring. Regular social and charity events Engagement in local community & early careers events Onsite health checks, & annual flu jabs Regular wellbeing sessions We are proud to be an equal opportunities employer. We politely request no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 11th May 2026 Salary: £27,560 per annum Site: Grant Way, Isleworth, Middlesex, TW7 5QD Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Osterley contact centre earning £27,560 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers who want to change their Sky package. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: Handle inbound calls from existing customers who want to save money by changing their existing Sky package Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package. Work in a target-based environment Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: Results-oriented with a strong enthusiasm for sales Exceptional at building rapport and connecting with people Skilled at identifying and addressing customer needs Creative in solving problems Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to : the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Cashback and discounts across hundreds of retailers Discounts and offers on Sky products for friends and family Health and wellbeing Private healthcare and Digital GP via Aviva Dental and other healthcare options Subsidised onsite gym and discounts on external gyms Cycle to work scheme Financial wellbeing Sky pension plan and Life Assurance Annual Sharesave scheme and long service awards Where you'll work: Based at our HQ in Osterley, just 10 minutes' walk from Syon Lane station and we operate free shuttle buses from several surrounding tube stations. We have fantastic cycling facilities, including our bike shop with free servicing and discounted parts. On site you'll also have access to a choice of subsidised restaurants and canteens, free tea coffee and fruit, hair and beauty salon, Waitrose Local, cinema, parking and prayer room. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 02, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 11th May 2026 Salary: £27,560 per annum Site: Grant Way, Isleworth, Middlesex, TW7 5QD Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Osterley contact centre earning £27,560 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers who want to change their Sky package. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: Handle inbound calls from existing customers who want to save money by changing their existing Sky package Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package. Work in a target-based environment Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: Results-oriented with a strong enthusiasm for sales Exceptional at building rapport and connecting with people Skilled at identifying and addressing customer needs Creative in solving problems Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to : the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Cashback and discounts across hundreds of retailers Discounts and offers on Sky products for friends and family Health and wellbeing Private healthcare and Digital GP via Aviva Dental and other healthcare options Subsidised onsite gym and discounts on external gyms Cycle to work scheme Financial wellbeing Sky pension plan and Life Assurance Annual Sharesave scheme and long service awards Where you'll work: Based at our HQ in Osterley, just 10 minutes' walk from Syon Lane station and we operate free shuttle buses from several surrounding tube stations. We have fantastic cycling facilities, including our bike shop with free servicing and discounted parts. On site you'll also have access to a choice of subsidised restaurants and canteens, free tea coffee and fruit, hair and beauty salon, Waitrose Local, cinema, parking and prayer room. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 4th May 2026 Salary: £25,120 per annum Site: Sky, City Park, 1st Floor, 368 Alexandra Parade, Glasgow G31 3AU. At the end of May, we will be moving to a new site in central Glasgow! Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Glasgow contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription. Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package. Work in a target-based environment Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: Results-oriented with a strong enthusiasm for sales Exceptional at building rapport and connecting with people Skilled at identifying and addressing customer needs Creative in solving problems Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to : the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Cashback and discounts across hundreds of retailers Discounts and offers on Sky products for friends and family Health and wellbeing Private healthcare and Digital GP via Aviva Dental and other healthcare options Subsidised onsite gym and discounts on external gyms Cycle to work scheme Financial wellbeing Sky pension plan and Life Assurance Annual Sharesave scheme and long service awards Where you'll work: Our Glasgow contact centre is on Alexandra Parade - getting here is easy with great transport links. Onsite you'll have access to a subsidised canteen, chill out area with Sky Q, table tennis and pool tables and an Xbox plus free tea and coffee. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 02, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 4th May 2026 Salary: £25,120 per annum Site: Sky, City Park, 1st Floor, 368 Alexandra Parade, Glasgow G31 3AU. At the end of May, we will be moving to a new site in central Glasgow! Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Glasgow contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription. Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package. Work in a target-based environment Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: Results-oriented with a strong enthusiasm for sales Exceptional at building rapport and connecting with people Skilled at identifying and addressing customer needs Creative in solving problems Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to : the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Cashback and discounts across hundreds of retailers Discounts and offers on Sky products for friends and family Health and wellbeing Private healthcare and Digital GP via Aviva Dental and other healthcare options Subsidised onsite gym and discounts on external gyms Cycle to work scheme Financial wellbeing Sky pension plan and Life Assurance Annual Sharesave scheme and long service awards Where you'll work: Our Glasgow contact centre is on Alexandra Parade - getting here is easy with great transport links. Onsite you'll have access to a subsidised canteen, chill out area with Sky Q, table tennis and pool tables and an Xbox plus free tea and coffee. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
frog - Director - Financial Services Transformation (Service) frog is part of Capgemini Invent and partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experience by delivering market-defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw upon our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. Frogs value humour, positivity, and community just as highly as performance and outcomes. We have an open, flexible and inclusive culture. Working at frog means you are empowered to meet the moment and Make Your Mark on every project What you will be doing We are seeking a dynamic and visionary Director to grow our FS business through our Customer Experience Transformation activities, focusing on Customer Service and CRM. This is a senior leadership role for an experienced consultant with deep capability and sector expertise, a strong track record of digital and operational transformation, and a passion for delivering exceptional end to end experiences for both customers and frontline colleagues You will play a pivotal role in shaping and delivering Service & CRM Transformation programmes for leading FS organisations particularly in insurance and retail banking. You will leverage your hands on experience of large scale programmes, your network of industry relationships, and your thought leadership to create innovative proposals and deliver tangible benefit to both clients and customers alike. Key Responsibilities Lead and grow frog's Service Transformation activities across FS clients contributing to the overall growth of our business with FS clients Create and deliver transformation strategies that align with business goals such as operational efficiency, CRM optimisation, personalised experiences and delivering innovative customer care. Lead and deliver large-scale and complex programmes of work from inception to implementation that leverage Capgemini group-wide capabilities, have sound commercial foundation, measurable business outcomes and that excite and engage our clients and colleagues. Lead business development, including shaping proposals, responding to bids, pitching to clients, and growing key accounts. Build trusted relationships as a strategic advisor to senior client stakeholders, including C suite leaders, leveraging your deep sector knowledge and consultancy experience. Inspire, coach and develop high performing teams, fostering a culture of creativity, collaboration, and excellence. Build and maintain a strong external presence through thought leadership, speaking engagements, and social media (e.g. LinkedIn). What we are looking for Consulting experience, ideally within Big 4. Deep Sector expertise in FS, in particular Insurance, with a strong understanding of market trends, regulatory landscape, and customer needs. Strong knowledge and experience of Service Transformation, leveraging technology such as CRM & CCaaS platforms (e.g. Salesforce, MS Dynamics, Google Dialogflow, Nice, Genesys etc), customer care operations and customer journey design. Proven track record of delivering complex transformation programmes in the insurance sector. Respected industry leader with a visible online presence and a strong network of insurance sector contacts. Passion for innovation and a human centred approach to problem solving. Experience working in or leading a sector focused team within a consultancy is highly desirable. What you will bring A good fit for this role will bring many of the skills, experience, and attributes below Strategic Leader - Capable of managing high performing teams while delivering impactful approaches that drive measurable results for our clients Experienced seller - a proven track record of identifying and driving potential opportunities with clients that will open up areas for frog to expand Pragmatic problem solver - adopts a proactive and flexible approach, focused on finding practical solutions and reducing complexity to drive results Collaborative team player - Builds strong relationships and works effectively across diverse stakeholders. Commercially astute - develops programmes of work that deliver commercially for both client and frog, is contractually savvy and takes a balanced approach to risk management Excellent interpersonal skills - Builds trust and fosters strong connections with colleagues, clients, and stakeholders. Adaptable and agile - Thrives in dynamic environments and embraces modern, agile ways of working Intellectually curious - seeks new and different ways of doing things and applies intellectual rigour to developing points of view and proposals Storyteller - can engage and excite across colleagues and clients alike through well crafted stories and messaging It would be a bonus if you had: Experience working with at least one of these platform providers - Salesforce, Microsoft Dynamics, Nice, Genesys, AWS, Google Dialogflow We don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. About Capgemini Invent Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end to end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion. Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. Share this page with yourself or people you know Similar job opportunities If this job isn't the right fit for you, explore other opportunities! When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.
Apr 02, 2026
Full time
frog - Director - Financial Services Transformation (Service) frog is part of Capgemini Invent and partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experience by delivering market-defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw upon our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. Frogs value humour, positivity, and community just as highly as performance and outcomes. We have an open, flexible and inclusive culture. Working at frog means you are empowered to meet the moment and Make Your Mark on every project What you will be doing We are seeking a dynamic and visionary Director to grow our FS business through our Customer Experience Transformation activities, focusing on Customer Service and CRM. This is a senior leadership role for an experienced consultant with deep capability and sector expertise, a strong track record of digital and operational transformation, and a passion for delivering exceptional end to end experiences for both customers and frontline colleagues You will play a pivotal role in shaping and delivering Service & CRM Transformation programmes for leading FS organisations particularly in insurance and retail banking. You will leverage your hands on experience of large scale programmes, your network of industry relationships, and your thought leadership to create innovative proposals and deliver tangible benefit to both clients and customers alike. Key Responsibilities Lead and grow frog's Service Transformation activities across FS clients contributing to the overall growth of our business with FS clients Create and deliver transformation strategies that align with business goals such as operational efficiency, CRM optimisation, personalised experiences and delivering innovative customer care. Lead and deliver large-scale and complex programmes of work from inception to implementation that leverage Capgemini group-wide capabilities, have sound commercial foundation, measurable business outcomes and that excite and engage our clients and colleagues. Lead business development, including shaping proposals, responding to bids, pitching to clients, and growing key accounts. Build trusted relationships as a strategic advisor to senior client stakeholders, including C suite leaders, leveraging your deep sector knowledge and consultancy experience. Inspire, coach and develop high performing teams, fostering a culture of creativity, collaboration, and excellence. Build and maintain a strong external presence through thought leadership, speaking engagements, and social media (e.g. LinkedIn). What we are looking for Consulting experience, ideally within Big 4. Deep Sector expertise in FS, in particular Insurance, with a strong understanding of market trends, regulatory landscape, and customer needs. Strong knowledge and experience of Service Transformation, leveraging technology such as CRM & CCaaS platforms (e.g. Salesforce, MS Dynamics, Google Dialogflow, Nice, Genesys etc), customer care operations and customer journey design. Proven track record of delivering complex transformation programmes in the insurance sector. Respected industry leader with a visible online presence and a strong network of insurance sector contacts. Passion for innovation and a human centred approach to problem solving. Experience working in or leading a sector focused team within a consultancy is highly desirable. What you will bring A good fit for this role will bring many of the skills, experience, and attributes below Strategic Leader - Capable of managing high performing teams while delivering impactful approaches that drive measurable results for our clients Experienced seller - a proven track record of identifying and driving potential opportunities with clients that will open up areas for frog to expand Pragmatic problem solver - adopts a proactive and flexible approach, focused on finding practical solutions and reducing complexity to drive results Collaborative team player - Builds strong relationships and works effectively across diverse stakeholders. Commercially astute - develops programmes of work that deliver commercially for both client and frog, is contractually savvy and takes a balanced approach to risk management Excellent interpersonal skills - Builds trust and fosters strong connections with colleagues, clients, and stakeholders. Adaptable and agile - Thrives in dynamic environments and embraces modern, agile ways of working Intellectually curious - seeks new and different ways of doing things and applies intellectual rigour to developing points of view and proposals Storyteller - can engage and excite across colleagues and clients alike through well crafted stories and messaging It would be a bonus if you had: Experience working with at least one of these platform providers - Salesforce, Microsoft Dynamics, Nice, Genesys, AWS, Google Dialogflow We don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. About Capgemini Invent Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end to end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion. Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. Share this page with yourself or people you know Similar job opportunities If this job isn't the right fit for you, explore other opportunities! When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.
Senior Personal Assistant - FTC 12 months page is loaded Senior Personal Assistant - FTC 12 monthslocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R19735 Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world.We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships.You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with.This will be a challenging and rewarding role where you will provide a full range of high level support to Partners / Directors. Service levels underpin the firm's commitment to the delivery of exceptional audited entity service.You will provide high level administrative, business and personal assistance within the department and become an integral member of the Business Support team. You will act as a role model, respecting confidentiality at all times. This busy role will also have supervisory responsibilities for other business support staff. You will be responsible for the following: Diary Management Seeks to understand priorities, so is in a position to reschedule meetings when the need arises with minimal guidance. Actively ensures partner is punctual for meetings and is aware of partner's location at all times. Assists partner in managing diary commitments to ensure that internal as well as external reputation is considered when rearranging or cancelling appointments. Keeps partner appraised of changes. Agrees with partner when to consult and when to resolve matters independently. Actively assists partner to prepare for forthcoming meetings. Collates any documents required and has them ready for imminent meetings. Email Management Monitors partner's email account in their absence and provides agreed assistance at other times. WIP and Debt / Workday Actively manages the process of getting bills produced on time and liaises with the credit control team about outstanding debts. Knowledge of using Workday. Produces and understands WIP and provision reports. Maintains provisions and project codes as instructed. Offers assistance and reminders on billing deadlines. CMS and Pipeline Manages partner's CMS contacts: follows up with partner to collect new information after meetings, uses the internet and other external sources to obtain information. Reviews CMS audited entity and contact information on a regular basis. Ensures that audited entity and contact business interests are flagged so that they receive relevant material. Manages the sales and pipeline for each partner, checks their diaries and encourages them to pass on information. Is a confident user of the CMS reporting system. Documentation Produces a consistently high standard of work, at speed and under pressure. Ensures that all documentation is brand and CVI compliant. Researches the Brand intranet and liaises with the Brand and Design team for advice on complex documentation as necessary. Seeks input from others to quality control key documents. Able to generate draft responses to routine correspondence for finalisation by partner. Automatically drafts routine, recurring correspondence. Staff Supervision Leads by example. Adept at delegating. Coaches junior team members in how to manage priorities and negotiate adjusted timelines. Identifies ways in which the team can improve the audited entity experience. Provides guidance, support and motivation to colleagues to help them understand change initiatives. Keeps an eye open for issues and intervenes personally to help resolve them or flags them to line manager. Challenge colleagues who fail to display the firm's values.You'll be someone with: Extensive experience of diary management Advanced level in Word, Excel, PowerPoint and Outlook Previous experience working at PA / Secretary level Exceptional spelling, punctuation and grammar GCSE English and Maths (or equivalent) Typing speed minimum 50 - 60wpm Ability to readily understand the Group's and Firm's environment, the Firm's structure and culture Ability in exercising initiative, discretion and organisation Be able to identify and evaluate problems and demonstrate the ability to approach and tackle problems effectively Is reliable and punctual and has a flexible approach able to adjust quickly when priorities change. Presents a professional appearance and attitude at all times. Is proactive and completes matters arising before being instructed to do so. Work on own initiative and is self-motivated. Forward thinking and anticipates requirements. Strives to suggest possible solutions and actively looks for ways in which they can assist others, using the wider team as appropriate. Is adept at coping with changing priorities and organising colleagues to help meet deadlines or respond to urgent issues. Remains calm and focused when working under extreme pressure. Behaviour and attention to detail illustrates what exceptional audited entity service (ECS) is, encourages others to do likewise and is a role model for how to identify and overcome barriers to ECS. Consistently adheres to the standards set by the Business Support Audited entity Service Charter. Is highly self aware. Trusted to respond to sensitive matters appropriately. Exercises good judgement in deciding when to raise issues. Confident written and verbal communicator. Communicates face to face as much as possible rather than via email. Uses non verbal behaviour to promote open communication. Is confident at speaking at team meetings. Able to relate to people at all levels with ease. Sets an example by treating everybody with respect. Able to be Bold when necessary. Discourages others from dwelling on problems and escalates issues when appropriate to do so. Recognises and takes responsibility for ensuring that skills are maintained up to date and relevant.You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand.At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs.Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work.We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our
Apr 01, 2026
Full time
Senior Personal Assistant - FTC 12 months page is loaded Senior Personal Assistant - FTC 12 monthslocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R19735 Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world.We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships.You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with.This will be a challenging and rewarding role where you will provide a full range of high level support to Partners / Directors. Service levels underpin the firm's commitment to the delivery of exceptional audited entity service.You will provide high level administrative, business and personal assistance within the department and become an integral member of the Business Support team. You will act as a role model, respecting confidentiality at all times. This busy role will also have supervisory responsibilities for other business support staff. You will be responsible for the following: Diary Management Seeks to understand priorities, so is in a position to reschedule meetings when the need arises with minimal guidance. Actively ensures partner is punctual for meetings and is aware of partner's location at all times. Assists partner in managing diary commitments to ensure that internal as well as external reputation is considered when rearranging or cancelling appointments. Keeps partner appraised of changes. Agrees with partner when to consult and when to resolve matters independently. Actively assists partner to prepare for forthcoming meetings. Collates any documents required and has them ready for imminent meetings. Email Management Monitors partner's email account in their absence and provides agreed assistance at other times. WIP and Debt / Workday Actively manages the process of getting bills produced on time and liaises with the credit control team about outstanding debts. Knowledge of using Workday. Produces and understands WIP and provision reports. Maintains provisions and project codes as instructed. Offers assistance and reminders on billing deadlines. CMS and Pipeline Manages partner's CMS contacts: follows up with partner to collect new information after meetings, uses the internet and other external sources to obtain information. Reviews CMS audited entity and contact information on a regular basis. Ensures that audited entity and contact business interests are flagged so that they receive relevant material. Manages the sales and pipeline for each partner, checks their diaries and encourages them to pass on information. Is a confident user of the CMS reporting system. Documentation Produces a consistently high standard of work, at speed and under pressure. Ensures that all documentation is brand and CVI compliant. Researches the Brand intranet and liaises with the Brand and Design team for advice on complex documentation as necessary. Seeks input from others to quality control key documents. Able to generate draft responses to routine correspondence for finalisation by partner. Automatically drafts routine, recurring correspondence. Staff Supervision Leads by example. Adept at delegating. Coaches junior team members in how to manage priorities and negotiate adjusted timelines. Identifies ways in which the team can improve the audited entity experience. Provides guidance, support and motivation to colleagues to help them understand change initiatives. Keeps an eye open for issues and intervenes personally to help resolve them or flags them to line manager. Challenge colleagues who fail to display the firm's values.You'll be someone with: Extensive experience of diary management Advanced level in Word, Excel, PowerPoint and Outlook Previous experience working at PA / Secretary level Exceptional spelling, punctuation and grammar GCSE English and Maths (or equivalent) Typing speed minimum 50 - 60wpm Ability to readily understand the Group's and Firm's environment, the Firm's structure and culture Ability in exercising initiative, discretion and organisation Be able to identify and evaluate problems and demonstrate the ability to approach and tackle problems effectively Is reliable and punctual and has a flexible approach able to adjust quickly when priorities change. Presents a professional appearance and attitude at all times. Is proactive and completes matters arising before being instructed to do so. Work on own initiative and is self-motivated. Forward thinking and anticipates requirements. Strives to suggest possible solutions and actively looks for ways in which they can assist others, using the wider team as appropriate. Is adept at coping with changing priorities and organising colleagues to help meet deadlines or respond to urgent issues. Remains calm and focused when working under extreme pressure. Behaviour and attention to detail illustrates what exceptional audited entity service (ECS) is, encourages others to do likewise and is a role model for how to identify and overcome barriers to ECS. Consistently adheres to the standards set by the Business Support Audited entity Service Charter. Is highly self aware. Trusted to respond to sensitive matters appropriately. Exercises good judgement in deciding when to raise issues. Confident written and verbal communicator. Communicates face to face as much as possible rather than via email. Uses non verbal behaviour to promote open communication. Is confident at speaking at team meetings. Able to relate to people at all levels with ease. Sets an example by treating everybody with respect. Able to be Bold when necessary. Discourages others from dwelling on problems and escalates issues when appropriate to do so. Recognises and takes responsibility for ensuring that skills are maintained up to date and relevant.You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand.At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs.Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work.We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our
Senior Client Adviser Coventry Salary range up to £80,000 (DOE) Butler Rose Public Practice is delighted to be supporting a well-established firm in Coventry with the appointment of a Senior Client Advisor. You will help deliver the firm's vision of improving the quality of life for business owners, acting as a trusted advisor to your client portfolio. Building strong, lasting relationships, you'll ensure excellent service, high client satisfaction, and long-term loyalty, creating advocates who refer others. Role Requirements: Primary client contact - Lead relationship owner for your client portfolio. Chair client meetings - Run quarterly reviews, planning sessions, and key discussions. Holistic client understanding - Develop a full picture of the client's business and personal objectives to act in their best interests. Day-to-day query management - Respond promptly to client questions by phone and email. Client advocate internally - Represent the client's interests and ensure the best outcomes in internal discussions. Coordinate with specialist teams - Liaise with tax and other teams on projects and resolve client-related issues. Identify sales opportunities - Spot client needs, initiate conversations, and help progress new service opportunities. Create chargeable projects - Define solutions, scope work, and articulate value to clients. Support and mentor juniors - Train and develop junior team members toward Client Advisor roles. Strong commercial awareness - Understand KPIs, profitability, cashflow, and business value while delivering service aligned with firm values and professional standards. Personal Requirements: Having a solid understanding of key tax matters - Corporation Tax, Personal Tax, IHT, CGT etc. Having a solid understanding of the way business software systems work so as to be able to advise on running businesses by reports and ensuring the credibility and accuracy of accounting reports. Understanding different types of business model, how they make money and related accounting methods for different business models. Excellent communication and verbal skills at all different levels to include presentations, with the ability to self-motivate and manage clients. Excellent attention to detail and readiness to learn sales skills to enable upselling to clients. Excellent client service with a minimum two years' experience within an accounting role. Employee Benefits: Company car or car allowance option (after qualifying period in the role) Profit share scheme (after qualifying period in the role) Medical insurance (after qualifying period in the role) Free quality lunch 4 days a week 30 days holiday (including bank holidays) Flexible working hours Reward lunches Team building days Opportunities for professional growth and development A supportive and collaborative work environment This is an outstanding opportunity for the right individual to join this firm of choice. Great role but not for you? We offer a £150 referral fee so why not let your friends know about this position. Please apply now if you have the relevant skills and experience to meet the requirements as set out above and we will be in contact to discuss further. This role is advertised by Liezl Botha, Butler Rose (AGY) Butler Rose is committed to equality in the workplace and is an equal opportunity employer.Butler Rose Ltd is acting as an Employment Business in relation to this vacancy.
Apr 01, 2026
Full time
Senior Client Adviser Coventry Salary range up to £80,000 (DOE) Butler Rose Public Practice is delighted to be supporting a well-established firm in Coventry with the appointment of a Senior Client Advisor. You will help deliver the firm's vision of improving the quality of life for business owners, acting as a trusted advisor to your client portfolio. Building strong, lasting relationships, you'll ensure excellent service, high client satisfaction, and long-term loyalty, creating advocates who refer others. Role Requirements: Primary client contact - Lead relationship owner for your client portfolio. Chair client meetings - Run quarterly reviews, planning sessions, and key discussions. Holistic client understanding - Develop a full picture of the client's business and personal objectives to act in their best interests. Day-to-day query management - Respond promptly to client questions by phone and email. Client advocate internally - Represent the client's interests and ensure the best outcomes in internal discussions. Coordinate with specialist teams - Liaise with tax and other teams on projects and resolve client-related issues. Identify sales opportunities - Spot client needs, initiate conversations, and help progress new service opportunities. Create chargeable projects - Define solutions, scope work, and articulate value to clients. Support and mentor juniors - Train and develop junior team members toward Client Advisor roles. Strong commercial awareness - Understand KPIs, profitability, cashflow, and business value while delivering service aligned with firm values and professional standards. Personal Requirements: Having a solid understanding of key tax matters - Corporation Tax, Personal Tax, IHT, CGT etc. Having a solid understanding of the way business software systems work so as to be able to advise on running businesses by reports and ensuring the credibility and accuracy of accounting reports. Understanding different types of business model, how they make money and related accounting methods for different business models. Excellent communication and verbal skills at all different levels to include presentations, with the ability to self-motivate and manage clients. Excellent attention to detail and readiness to learn sales skills to enable upselling to clients. Excellent client service with a minimum two years' experience within an accounting role. Employee Benefits: Company car or car allowance option (after qualifying period in the role) Profit share scheme (after qualifying period in the role) Medical insurance (after qualifying period in the role) Free quality lunch 4 days a week 30 days holiday (including bank holidays) Flexible working hours Reward lunches Team building days Opportunities for professional growth and development A supportive and collaborative work environment This is an outstanding opportunity for the right individual to join this firm of choice. Great role but not for you? We offer a £150 referral fee so why not let your friends know about this position. Please apply now if you have the relevant skills and experience to meet the requirements as set out above and we will be in contact to discuss further. This role is advertised by Liezl Botha, Butler Rose (AGY) Butler Rose is committed to equality in the workplace and is an equal opportunity employer.Butler Rose Ltd is acting as an Employment Business in relation to this vacancy.
HR Director, EMEA Enterprise (London based) Realize your potential by joining the leading performance-driven advertising company and a proud Great Place to Work Certified employer in the UK As a HR Director and member of the Enterprise Sales leadership team, you will shape and deliver the people strategy for EMEA Enterprise Sales (inc. Israel), coach leaders, and guide organisational and talent decisions critical to business success. The role requires the ability to navigate and balance differing perspectives, building strong, credible relationships and influencing effectively with stakeholders at all levels of the organisation. This role requires a highly hands on approach: staying close to leaders and employees, supporting day to day people decisions using sound judgement and experience, and maintaining trust while operating in a fast paced, commercially driven environment. In parallel, the role carries a regional, cross functional lens, requiring a strong understanding of local market dynamics, employment legislation, employee relations, and benefits across EMEA. While not owning people priorities for the entire region, you will maintain active visibility of region wide themes and risks, advise on employee relations matters, and ensure decisions are made within a broader global context and aligned to global guidance wherever possible. This is a role for someone who is comfortable rolling up their sleeves as well as operating strategically, while remaining closely involved in the day to day issues that matter to the business and to employees. The role includes management responsibility for an EMEA Benefits Advisor and an HR Business Partner. To thrive in this role, you'll need: Deep expertise as a senior HRBP or HR Director with extensive knowledge of EMEA employment law, employee relations, and cultural nuance. The ability to operate hands on in complex, fast moving, matrixed environments. A commercial mindset, with the ability to link people decisions directly to business outcomes. Strength with data and insight, while remaining grounded in day to day business realities. Credible and clear communication skills, with a focus on building trust and a willingness to roll up your sleeves. Strong judgment and experience to support day to day people decisions in a fast paced environment. Proven ability to navigate and balance differing perspectives and influence stakeholders at all levels. Bonus points if you have: Supported sales teams How you'll make an impact: The day in the life of our HR leadership is diverse; you can find yourself acting as a trusted advisor to senior leaders, identifying emerging regional risks, or collaborating with global HR counterparts to calibrate our approach. Key responsibilities include: Strategic Partnering (Hands On): Influence people, talent, and organisational decisions early; partner directly on workforce planning, succession, and organisation design. Regional Insight & Risk Lens: Identify cross functional themes and emerging issues across EMEA, providing direct advice on ER matters to ensure alignment with local legal requirements. Global Context & Alignment: Ensure decisions are made with awareness of wider regional and global implications, escalating material issues to the Head of Global HR. HR Delivery & Ways of Working: Work closely with the HR Shared Service Centre to ensure effective delivery and transition location agnostic activities to the SSC. Business Connection: Stay closely connected to leaders and employees to understand sentiment and performance, intervening pragmatically with clarity and follow through. Team Leadership: Manage the EMEA Benefits Advisor and the HRBP, model calm, fair, and practical leadership by acting decisively and challenging constructively. About Taboola Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale. Taboola works with thousands of businesses who advertise directly on Realize, Taboola's powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola's technology to grow audience and revenue, enabling Realize to offer unique data, specialised algorithms, and unmatched scale. Why Taboola? If you ask Taboolars what they love about working here, they'll tell you that they've been empowered to realise their full potential while growing and learning from and with smart and talented people. They'll also share more about: Adam Singolda, Taboola Founder and CEO says; "You can copy anything from another business but you can't copy a company's culture." Well being: With an office culture that's international, social and supportive, Taboola offers very generous benefits including 25 days holiday, excellent health insurance, some flexible working, free breakfast and lunch every day, stock options and Perkbox to name just a few. Flexibility: We offer a hybrid work schedule with 3 days in office with an option to come in more often if desired. Work with some of the biggest names: Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda. Ready to realise your potential? Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need. By submitting your application/CV, you consent that any personal information you provide will be subject to Taboola's Employee Data Policy: ( ) Please review our policy carefully before submitting any of your personal information. You may contact us at with any questions about how we collect or use your personal information, or your applicable rights.
Apr 01, 2026
Full time
HR Director, EMEA Enterprise (London based) Realize your potential by joining the leading performance-driven advertising company and a proud Great Place to Work Certified employer in the UK As a HR Director and member of the Enterprise Sales leadership team, you will shape and deliver the people strategy for EMEA Enterprise Sales (inc. Israel), coach leaders, and guide organisational and talent decisions critical to business success. The role requires the ability to navigate and balance differing perspectives, building strong, credible relationships and influencing effectively with stakeholders at all levels of the organisation. This role requires a highly hands on approach: staying close to leaders and employees, supporting day to day people decisions using sound judgement and experience, and maintaining trust while operating in a fast paced, commercially driven environment. In parallel, the role carries a regional, cross functional lens, requiring a strong understanding of local market dynamics, employment legislation, employee relations, and benefits across EMEA. While not owning people priorities for the entire region, you will maintain active visibility of region wide themes and risks, advise on employee relations matters, and ensure decisions are made within a broader global context and aligned to global guidance wherever possible. This is a role for someone who is comfortable rolling up their sleeves as well as operating strategically, while remaining closely involved in the day to day issues that matter to the business and to employees. The role includes management responsibility for an EMEA Benefits Advisor and an HR Business Partner. To thrive in this role, you'll need: Deep expertise as a senior HRBP or HR Director with extensive knowledge of EMEA employment law, employee relations, and cultural nuance. The ability to operate hands on in complex, fast moving, matrixed environments. A commercial mindset, with the ability to link people decisions directly to business outcomes. Strength with data and insight, while remaining grounded in day to day business realities. Credible and clear communication skills, with a focus on building trust and a willingness to roll up your sleeves. Strong judgment and experience to support day to day people decisions in a fast paced environment. Proven ability to navigate and balance differing perspectives and influence stakeholders at all levels. Bonus points if you have: Supported sales teams How you'll make an impact: The day in the life of our HR leadership is diverse; you can find yourself acting as a trusted advisor to senior leaders, identifying emerging regional risks, or collaborating with global HR counterparts to calibrate our approach. Key responsibilities include: Strategic Partnering (Hands On): Influence people, talent, and organisational decisions early; partner directly on workforce planning, succession, and organisation design. Regional Insight & Risk Lens: Identify cross functional themes and emerging issues across EMEA, providing direct advice on ER matters to ensure alignment with local legal requirements. Global Context & Alignment: Ensure decisions are made with awareness of wider regional and global implications, escalating material issues to the Head of Global HR. HR Delivery & Ways of Working: Work closely with the HR Shared Service Centre to ensure effective delivery and transition location agnostic activities to the SSC. Business Connection: Stay closely connected to leaders and employees to understand sentiment and performance, intervening pragmatically with clarity and follow through. Team Leadership: Manage the EMEA Benefits Advisor and the HRBP, model calm, fair, and practical leadership by acting decisively and challenging constructively. About Taboola Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale. Taboola works with thousands of businesses who advertise directly on Realize, Taboola's powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola's technology to grow audience and revenue, enabling Realize to offer unique data, specialised algorithms, and unmatched scale. Why Taboola? If you ask Taboolars what they love about working here, they'll tell you that they've been empowered to realise their full potential while growing and learning from and with smart and talented people. They'll also share more about: Adam Singolda, Taboola Founder and CEO says; "You can copy anything from another business but you can't copy a company's culture." Well being: With an office culture that's international, social and supportive, Taboola offers very generous benefits including 25 days holiday, excellent health insurance, some flexible working, free breakfast and lunch every day, stock options and Perkbox to name just a few. Flexibility: We offer a hybrid work schedule with 3 days in office with an option to come in more often if desired. Work with some of the biggest names: Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda. Ready to realise your potential? Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need. By submitting your application/CV, you consent that any personal information you provide will be subject to Taboola's Employee Data Policy: ( ) Please review our policy carefully before submitting any of your personal information. You may contact us at with any questions about how we collect or use your personal information, or your applicable rights.
Ernest Gordon Recruitment Limited
Gloucester, Gloucestershire
Service Advisor (Automotive/Dealership) Gloucester, England £27,000-£30,0000 + Training + Progression + Overtime + Employee Discount + Company Benefits Are you Service Advisor or similar, with a background in the automotive industry, having previous experience within a customer facing role, looking to join a well-established, rapidly growing company, rich with nearly 50 years of history, operating out of 15+ dealerships across the Southwest and Wales? Do you want to be a key member in a team of highly skilled specialists, recognised as leaders within the automotive industry, joining a company offering not just best-in-class in-house training, but also scalable career progression opportunities in addition to impressive technical development? On offer for the successful Service Advisor or similar is the unmissable opportunity to join a well-established, highly-respected company undergoing a period of rapid expansion, offering not just impressive career progression opportunities, but also the chance to develop both professionally and personally in your role Presenting itself is the opportunity to become a key member in a team of highly skilled specialists, recognised as industry leaders, known for their highest level of service and premium quality workmanship in every job they undertake. In this role, the successful Service Advisor or similar will act as the main point of contact. You will be the go-to person for relaying information between customer and technician. In addition, you will also be responsible for co-ordinating both service and repairs as well as providing clear solutions to clients. On top of this, you will be responsible for keeping accurate technical documentation in addition to detail management. Finally, you will be responsible for the upsell of aftersales products. The ideal Service Advisor or similar will have previous experience in a Service Advisor role, and/or previous experience as a vehicle technician or similar having a prior customer facing role. In addition, you will also have a background within the automotive sector as well as a desire to work within a dealership setting. Finally, you will hold a full, valid UK driver's license. The Role: Main point of contact between Technicians and Customers Co-ordination of repairs, providing clear solutions Maintain accurate technical documentation/records The Person: Background in the Automotive industry Previous experience in a Service Advisor role/Vehicle Technician with previous customer facing roles Holds a full, valid UK driver's license Reference: BBBH24589 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Apr 01, 2026
Full time
Service Advisor (Automotive/Dealership) Gloucester, England £27,000-£30,0000 + Training + Progression + Overtime + Employee Discount + Company Benefits Are you Service Advisor or similar, with a background in the automotive industry, having previous experience within a customer facing role, looking to join a well-established, rapidly growing company, rich with nearly 50 years of history, operating out of 15+ dealerships across the Southwest and Wales? Do you want to be a key member in a team of highly skilled specialists, recognised as leaders within the automotive industry, joining a company offering not just best-in-class in-house training, but also scalable career progression opportunities in addition to impressive technical development? On offer for the successful Service Advisor or similar is the unmissable opportunity to join a well-established, highly-respected company undergoing a period of rapid expansion, offering not just impressive career progression opportunities, but also the chance to develop both professionally and personally in your role Presenting itself is the opportunity to become a key member in a team of highly skilled specialists, recognised as industry leaders, known for their highest level of service and premium quality workmanship in every job they undertake. In this role, the successful Service Advisor or similar will act as the main point of contact. You will be the go-to person for relaying information between customer and technician. In addition, you will also be responsible for co-ordinating both service and repairs as well as providing clear solutions to clients. On top of this, you will be responsible for keeping accurate technical documentation in addition to detail management. Finally, you will be responsible for the upsell of aftersales products. The ideal Service Advisor or similar will have previous experience in a Service Advisor role, and/or previous experience as a vehicle technician or similar having a prior customer facing role. In addition, you will also have a background within the automotive sector as well as a desire to work within a dealership setting. Finally, you will hold a full, valid UK driver's license. The Role: Main point of contact between Technicians and Customers Co-ordination of repairs, providing clear solutions Maintain accurate technical documentation/records The Person: Background in the Automotive industry Previous experience in a Service Advisor role/Vehicle Technician with previous customer facing roles Holds a full, valid UK driver's license Reference: BBBH24589 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
For more than 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving. Brief role description: The NST Client Advisor plays a key role in delivering the support centre function for the programme. Working closely with the Nova Support Team (NST), the Advisor provides initial advice, guidance, and assistance to Veterans who are at risk of contact with the Justice System or are involved in the Justice System. This is a fixed term position for just about 2 years (end date to be confirmed at the offer stage). Some of your principal responsibilities will include receiving and triaging referrals for veterans who are at risk of, or involved in, the justice system, making timely first contact and completing initial registrations, and providing accurate advice and guidance while maintaining detailed records on the case management system. As a NST Client Advisor, you will need experience in guiding and supporting individuals, strong communication and interpersonal skills, and the ability to work collaboratively with internal and external stakeholders while remaining highly organised and IT confident. Ideally, you will also have an understanding of the justice system, experience using Salesforce or similar CRM systems and a resilient and adaptable approach. Please note this role requires an Enhanced DBS check and Police Vetting (NVVP 2). Interested? Want to know more about the Charity? check out our Website. Eager to know more the role? Have a look at the Job Description. What s in it for you? Check out our Benefits. Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date, Friday 24 April 2026. Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying. We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
Mar 30, 2026
Full time
For more than 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving. Brief role description: The NST Client Advisor plays a key role in delivering the support centre function for the programme. Working closely with the Nova Support Team (NST), the Advisor provides initial advice, guidance, and assistance to Veterans who are at risk of contact with the Justice System or are involved in the Justice System. This is a fixed term position for just about 2 years (end date to be confirmed at the offer stage). Some of your principal responsibilities will include receiving and triaging referrals for veterans who are at risk of, or involved in, the justice system, making timely first contact and completing initial registrations, and providing accurate advice and guidance while maintaining detailed records on the case management system. As a NST Client Advisor, you will need experience in guiding and supporting individuals, strong communication and interpersonal skills, and the ability to work collaboratively with internal and external stakeholders while remaining highly organised and IT confident. Ideally, you will also have an understanding of the justice system, experience using Salesforce or similar CRM systems and a resilient and adaptable approach. Please note this role requires an Enhanced DBS check and Police Vetting (NVVP 2). Interested? Want to know more about the Charity? check out our Website. Eager to know more the role? Have a look at the Job Description. What s in it for you? Check out our Benefits. Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date, Friday 24 April 2026. Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying. We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
For more than 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving. Brief role description: The NST Client Advisor plays a key role in delivering the support centre function for the programme. Working closely with the Nova Support Team (NST), the Advisor provides initial advice, guidance, and assistance to Veterans who are at risk of contact with the Justice System or are involved in the Justice System. Some of your principal responsibilities will include receiving and triaging referrals for veterans who are at risk of, or involved in, the justice system, making timely first contact and completing initial registrations, and providing accurate advice and guidance while maintaining detailed records on the case management system. As a NST Client Advisor, you will need experience in guiding and supporting individuals, strong communication and interpersonal skills, and the ability to work collaboratively with internal and external stakeholders while remaining highly organised and IT confident. Ideally, you will also have an understanding of the justice system, experience using Salesforce or similar CRM systems and a resilient and adaptable approach. Please note this role requires an Enhanced DBS check and Police Vetting (NVVP 2). Interested? Want to know more about the Charity? check out our Website. Eager to know more the role? Have a look at the Job Description. What s in it for you? Check out our Benefits. Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date, Friday 24 April 2026. Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying. We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
Mar 30, 2026
Full time
For more than 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving. Brief role description: The NST Client Advisor plays a key role in delivering the support centre function for the programme. Working closely with the Nova Support Team (NST), the Advisor provides initial advice, guidance, and assistance to Veterans who are at risk of contact with the Justice System or are involved in the Justice System. Some of your principal responsibilities will include receiving and triaging referrals for veterans who are at risk of, or involved in, the justice system, making timely first contact and completing initial registrations, and providing accurate advice and guidance while maintaining detailed records on the case management system. As a NST Client Advisor, you will need experience in guiding and supporting individuals, strong communication and interpersonal skills, and the ability to work collaboratively with internal and external stakeholders while remaining highly organised and IT confident. Ideally, you will also have an understanding of the justice system, experience using Salesforce or similar CRM systems and a resilient and adaptable approach. Please note this role requires an Enhanced DBS check and Police Vetting (NVVP 2). Interested? Want to know more about the Charity? check out our Website. Eager to know more the role? Have a look at the Job Description. What s in it for you? Check out our Benefits. Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date, Friday 24 April 2026. Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying. We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
Full time : Permanent Address: EE Contact Centre, Rhydycar Business Park, Merthyr Tydfil. CF48 1DH What's in it for you • Competitive Salary: Starting at £26,116, rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Volunteering Days: Paid time off to give back to your local community. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Mar 27, 2026
Full time
Full time : Permanent Address: EE Contact Centre, Rhydycar Business Park, Merthyr Tydfil. CF48 1DH What's in it for you • Competitive Salary: Starting at £26,116, rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Volunteering Days: Paid time off to give back to your local community. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Full time : Permanent Address: EE Contact Centre, Rhydycar Business Park, Merthyr Tydfil. CF48 1DH Whats in it for you Competitive Salary: Starting at £26,116, rising to £26,738 after 8 months, plus an uncapped monthly commission scheme Online GP: Access to a private GP 24/7 for you and your immediate family Paid Carers Leave: Market-leading carers leave with up to 2 weeks off Family Leave: Equalised click apply for full job details
Mar 27, 2026
Full time
Full time : Permanent Address: EE Contact Centre, Rhydycar Business Park, Merthyr Tydfil. CF48 1DH Whats in it for you Competitive Salary: Starting at £26,116, rising to £26,738 after 8 months, plus an uncapped monthly commission scheme Online GP: Access to a private GP 24/7 for you and your immediate family Paid Carers Leave: Market-leading carers leave with up to 2 weeks off Family Leave: Equalised click apply for full job details
Employment Advisor Programme Overview The Restart programme offers enhanced support to Universal Credit claimants who have been out of work for at least 6 months to find jobs in their local area. Starting at the end of June 2021, it will benefit more than 1 million Universal Credit claimants who are expected to look for and be available for work but have no sustained learnings. The scheme will provide up to 12 months of tailored support for each participant. Palladium will work with employers, local government, and other partners to deliver tailored support for individuals. There role is based in our busy Southampton office with travel to Ringwood or Winchester. The Employment Advisor will play a vital role in the success of the programme. They will be in charge of managing a case load of customers, working with them to create and follow an individualised workplan towards sustained employment. They have the ability to be a catalyst for change and really empower people to progress. Primary Duties and responsibilities: Take responsibility and accountability for customers as assigned and working with them through to employment. This will include: Assessing the customer s starting position to decide how to best meet their needs. Building rapport and a positive working relationship with each customer. Creating and following through with individualised action plans ensuring appropriate and effective activity is undertaken by each customer. Address customer s personal constraints to employment, providing challenge, advice, and guidance where appropriate to develop customers capability in the recruitment process ensuring they have the necessary skills and confidence to secure employment. Identify, structure, and recommend vacancy and training solutions, working in close consultation with the team to meet the specific needs of customers and employers. Maintain customer records to a required quality standard to ensure the customer journey is documented in accordance with our quality standards and contractual requirements. Develop an understanding of specialist signposting services in the local area/region, building knowledge in areas such as specific disabilities, housing, benefits etc Meet personal performance targets, Key Performance Indicators and all Quality and Compliance measures by delivering high quality employability provision to customers, both remotely and face to face Develop relationships and networks with key stakeholders including employers, Job Centre teams and provisions and funding providers to ensure smooth operation of all processes. Skills and experience: Required A passion for working with people and have a solution focused approach Experience of working in a customer focused, target driven environment. Experience of providing one to one support and coaching to individuals with the ability to constructively challenge where needed. A level of independence and professionalism to work independently and in a small team; Detail-oriented with strong organisational skills; Interest in welfare to work Desirable Educated at university degree or alternatively have a demonstrated track record of performance and success in target driven sales, customer service or case-management roles Knowledge of the employment market in their area. Key Competencies: Creative intelligence; Ability to motivate, challenge and inspire; Proactive and solution focused; Excellent communication skills; Performance and target focused; Excellent organisation and prioritisation skills; The determination and drive to want to make a positive difference. Applications will be reviewed on a rolling basis so please apply early if you would like to discuss this role with us. Company Overview: You would be joining Palladium, a global impact organisation, with 3,000 employees in over 90 countries. We are a mission-driven business, for whom the impact of our work is as important as the commercial return; the common feature of all our work, regardless of contract size, is the requirement that it contributes to positive social and economic impact. We simply call this Positive Impact . For the past 50 years, we have been helping our clients to see the world as interconnected in over 90 countries- by formulating strategies, building partnerships, and implementing programs that deliver lasting positive impact. We are experienced in implementing large, complex programmes supporting refugees in different elements of their integration journey and are currently delivering 30 programmes for the UK Government. Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. Should you require any reasonable adjustments or accommodations to be made due to a disability or any other circumstance, please let us know. Safeguarding - We define Safeguarding as the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm . We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process. Palladium International Ltd. participates in the Inter-Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures. Palladium is a Real Living Wage Employer.
Mar 25, 2026
Full time
Employment Advisor Programme Overview The Restart programme offers enhanced support to Universal Credit claimants who have been out of work for at least 6 months to find jobs in their local area. Starting at the end of June 2021, it will benefit more than 1 million Universal Credit claimants who are expected to look for and be available for work but have no sustained learnings. The scheme will provide up to 12 months of tailored support for each participant. Palladium will work with employers, local government, and other partners to deliver tailored support for individuals. There role is based in our busy Southampton office with travel to Ringwood or Winchester. The Employment Advisor will play a vital role in the success of the programme. They will be in charge of managing a case load of customers, working with them to create and follow an individualised workplan towards sustained employment. They have the ability to be a catalyst for change and really empower people to progress. Primary Duties and responsibilities: Take responsibility and accountability for customers as assigned and working with them through to employment. This will include: Assessing the customer s starting position to decide how to best meet their needs. Building rapport and a positive working relationship with each customer. Creating and following through with individualised action plans ensuring appropriate and effective activity is undertaken by each customer. Address customer s personal constraints to employment, providing challenge, advice, and guidance where appropriate to develop customers capability in the recruitment process ensuring they have the necessary skills and confidence to secure employment. Identify, structure, and recommend vacancy and training solutions, working in close consultation with the team to meet the specific needs of customers and employers. Maintain customer records to a required quality standard to ensure the customer journey is documented in accordance with our quality standards and contractual requirements. Develop an understanding of specialist signposting services in the local area/region, building knowledge in areas such as specific disabilities, housing, benefits etc Meet personal performance targets, Key Performance Indicators and all Quality and Compliance measures by delivering high quality employability provision to customers, both remotely and face to face Develop relationships and networks with key stakeholders including employers, Job Centre teams and provisions and funding providers to ensure smooth operation of all processes. Skills and experience: Required A passion for working with people and have a solution focused approach Experience of working in a customer focused, target driven environment. Experience of providing one to one support and coaching to individuals with the ability to constructively challenge where needed. A level of independence and professionalism to work independently and in a small team; Detail-oriented with strong organisational skills; Interest in welfare to work Desirable Educated at university degree or alternatively have a demonstrated track record of performance and success in target driven sales, customer service or case-management roles Knowledge of the employment market in their area. Key Competencies: Creative intelligence; Ability to motivate, challenge and inspire; Proactive and solution focused; Excellent communication skills; Performance and target focused; Excellent organisation and prioritisation skills; The determination and drive to want to make a positive difference. Applications will be reviewed on a rolling basis so please apply early if you would like to discuss this role with us. Company Overview: You would be joining Palladium, a global impact organisation, with 3,000 employees in over 90 countries. We are a mission-driven business, for whom the impact of our work is as important as the commercial return; the common feature of all our work, regardless of contract size, is the requirement that it contributes to positive social and economic impact. We simply call this Positive Impact . For the past 50 years, we have been helping our clients to see the world as interconnected in over 90 countries- by formulating strategies, building partnerships, and implementing programs that deliver lasting positive impact. We are experienced in implementing large, complex programmes supporting refugees in different elements of their integration journey and are currently delivering 30 programmes for the UK Government. Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. Should you require any reasonable adjustments or accommodations to be made due to a disability or any other circumstance, please let us know. Safeguarding - We define Safeguarding as the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm . We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process. Palladium International Ltd. participates in the Inter-Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures. Palladium is a Real Living Wage Employer.
Trainee Sales Consultant (Life Insurance) Fareham £26,500 Basic £50k £60k OTE (Uncapped) Full-Time Monday Friday (No Weekends) 4:30 PM Friday Finish Are you a resilient, money-motivated sales professional looking to break into the Financial Services sector? Cowell Recruitment is proud to represent a multi-award-winning broker in Fareham. Due to significant expansion, they are seeking ambitious individuals to join their high-performing team. This is not just a "sales job" this is a career path to becoming a Qualified Protection Advisor with fully funded training. The Package & Perks Competitive Basic: £25,000 per annum. Realistic OTE: £50,000 £60,000 (Completely uncapped). Warm Leads: 50% of your leads are provided no "cold-calling into the void." Early Weekend: 4:30 PM finish every Friday. Modern Workspace: Vibrant Brighouse office with Free On-Site Parking (save on commuting costs!). Culture: Casual dress code, pension scheme, and a supportive, team-oriented atmosphere. The Role Based in our modern Fareham hub, you will be the first point of contact for customers looking to secure their family s future. Consulting with clients to understand their Life Insurance needs. Managing a pipeline of warm leads alongside proactive outbound dialling. Working towards industry-recognised certifications to provide regulated financial advice. Working Hours (Designed for Peak Performance) We focus our energy early in the week to ensure a relaxed Friday: Mon Wed: 09 00 Thursday: 09 00 Friday: 09 30 (Early finish) Weekends: Strictly off/Bank hols - yours What You ll Need to Succeed Sales Background: Experience in a target-driven environment (Retail, Hospitality, or Contact Centres). Resilience: The "hunger" to exceed targets and maximize your commission. Communication: Fluent English with the ability to build instant rapport over the phone. Compliance: You must be able to pass a standard DBS and Credit Check (required for FCA-regulated environments). How to Apply If you are driven, professional, and ready to earn what you re truly worth, we want to hear from you. Apply today with your CV for an immediate review. Cowell Recruitment Ltd is an equal opportunities employer. Please note: Candidates must possess the permanent Right to Work in the UK. We are unable to offer visa sponsorship for this role.
Mar 18, 2026
Full time
Trainee Sales Consultant (Life Insurance) Fareham £26,500 Basic £50k £60k OTE (Uncapped) Full-Time Monday Friday (No Weekends) 4:30 PM Friday Finish Are you a resilient, money-motivated sales professional looking to break into the Financial Services sector? Cowell Recruitment is proud to represent a multi-award-winning broker in Fareham. Due to significant expansion, they are seeking ambitious individuals to join their high-performing team. This is not just a "sales job" this is a career path to becoming a Qualified Protection Advisor with fully funded training. The Package & Perks Competitive Basic: £25,000 per annum. Realistic OTE: £50,000 £60,000 (Completely uncapped). Warm Leads: 50% of your leads are provided no "cold-calling into the void." Early Weekend: 4:30 PM finish every Friday. Modern Workspace: Vibrant Brighouse office with Free On-Site Parking (save on commuting costs!). Culture: Casual dress code, pension scheme, and a supportive, team-oriented atmosphere. The Role Based in our modern Fareham hub, you will be the first point of contact for customers looking to secure their family s future. Consulting with clients to understand their Life Insurance needs. Managing a pipeline of warm leads alongside proactive outbound dialling. Working towards industry-recognised certifications to provide regulated financial advice. Working Hours (Designed for Peak Performance) We focus our energy early in the week to ensure a relaxed Friday: Mon Wed: 09 00 Thursday: 09 00 Friday: 09 30 (Early finish) Weekends: Strictly off/Bank hols - yours What You ll Need to Succeed Sales Background: Experience in a target-driven environment (Retail, Hospitality, or Contact Centres). Resilience: The "hunger" to exceed targets and maximize your commission. Communication: Fluent English with the ability to build instant rapport over the phone. Compliance: You must be able to pass a standard DBS and Credit Check (required for FCA-regulated environments). How to Apply If you are driven, professional, and ready to earn what you re truly worth, we want to hear from you. Apply today with your CV for an immediate review. Cowell Recruitment Ltd is an equal opportunities employer. Please note: Candidates must possess the permanent Right to Work in the UK. We are unable to offer visa sponsorship for this role.
Customer Advisor (Contact Centre) Maidenhead Hybrid - 4 Days in the office Up to 35,000 + bonus (OTE 55,000) We're looking for a driven, personable Customer Advisor who's passionate about delivering exceptional, customer-first service while achieving commercial results. This is a rewarding opportunity for a commercially minded individual who thrives in a sales environment and genuinely enjoys supporting customers through challenging situations. You'll work towards ambitious targets, but never at the expense of outstanding service. If you have strong people skills, commercial awareness, and the initiative to make a real difference, we'd love to hear from you. What you'll be doing: Guiding customers clearly and confidently through policies and procedures Building strong rapport and trust, helping customers navigate difficult circumstances with care and empathy Working closely with internal teams to deliver tailored solutions and ensure excellent customer outcomes Driving performance by working cross-functionally to meet and exceed KPIs Ensuring all compliance requirements and internal standards are consistently met Promoting ethical, customer-first sales behaviours Leading by example, motivating and energising colleagues to deliver excellence About you: Proven experience in a sales-driven environment Self-motivated and confident working independently Strong communication, influencing, and relationship-building skills Comfortable working within a compliance-driven setting Adaptable, resilient, and confident in times of change Experience coaching or supporting others is a plus What's in it for you: Competitive base salary Generous performance-related bonus (OTE 55,000) Life assurance Hybrid working Fantastic company culture A wide range of additional company benefits This is a fantastic opportunity for a motivated Customer Advisor to make a genuine positive impact in a high-performing team. The role is ideal for candidates with experience in sales, telecoms, insurance, or retail financial services . If you're ready for your next challenge and want a role where customers truly come first, we'd love to hear from you. BH35375
Mar 17, 2026
Full time
Customer Advisor (Contact Centre) Maidenhead Hybrid - 4 Days in the office Up to 35,000 + bonus (OTE 55,000) We're looking for a driven, personable Customer Advisor who's passionate about delivering exceptional, customer-first service while achieving commercial results. This is a rewarding opportunity for a commercially minded individual who thrives in a sales environment and genuinely enjoys supporting customers through challenging situations. You'll work towards ambitious targets, but never at the expense of outstanding service. If you have strong people skills, commercial awareness, and the initiative to make a real difference, we'd love to hear from you. What you'll be doing: Guiding customers clearly and confidently through policies and procedures Building strong rapport and trust, helping customers navigate difficult circumstances with care and empathy Working closely with internal teams to deliver tailored solutions and ensure excellent customer outcomes Driving performance by working cross-functionally to meet and exceed KPIs Ensuring all compliance requirements and internal standards are consistently met Promoting ethical, customer-first sales behaviours Leading by example, motivating and energising colleagues to deliver excellence About you: Proven experience in a sales-driven environment Self-motivated and confident working independently Strong communication, influencing, and relationship-building skills Comfortable working within a compliance-driven setting Adaptable, resilient, and confident in times of change Experience coaching or supporting others is a plus What's in it for you: Competitive base salary Generous performance-related bonus (OTE 55,000) Life assurance Hybrid working Fantastic company culture A wide range of additional company benefits This is a fantastic opportunity for a motivated Customer Advisor to make a genuine positive impact in a high-performing team. The role is ideal for candidates with experience in sales, telecoms, insurance, or retail financial services . If you're ready for your next challenge and want a role where customers truly come first, we'd love to hear from you. BH35375
Trainee Sales Consultant (Life Insurance) Brighouse £26,500 Basic £50k £60k OTE (Uncapped) Full-Time Monday Friday (No Weekends) 4:30 PM Friday Finish Are you a resilient, money-motivated sales professional looking to break into the Financial Services sector? Cowell Recruitment is proud to represent a multi-award-winning broker in Brighouse. Due to significant expansion, they are seeking ambitious individuals to join their high-performing team. This is not just a "sales job" this is a career path to becoming a Qualified Protection Advisor with fully funded training. The Package & Perks Competitive Basic: £26,500 per annum. Realistic OTE: £50,000 £60,000 (Completely uncapped). Warm Leads: 50% of your leads are provided no "cold-calling into the void." Early Weekend: 4:30 PM finish every Friday. Modern Workspace: Vibrant Brighouse office with Free On-Site Parking (save on commuting costs!). Culture: Casual dress code, pension scheme, and a supportive, team-oriented atmosphere. The Role Based in our modern Brighouse hub, you will be the first point of contact for customers looking to secure their family s future. Consulting with clients to understand their Life Insurance needs. Managing a pipeline of warm leads alongside proactive outbound dialling. Working towards industry-recognised certifications to provide regulated financial advice. Working Hours (Designed for Peak Performance) We focus our energy early in the week to ensure a relaxed Friday: Mon Wed: 09 00 Thursday: 09 00 Friday: 09 30 (Early finish) Weekends: Strictly off/Bank hols - yours What You ll Need to Succeed Sales Background: Experience in a target-driven environment (Retail, Hospitality, or Contact Centres). Resilience: The "hunger" to exceed targets and maximize your commission. Communication: Fluent English with the ability to build instant rapport over the phone. Compliance: You must be able to pass a standard DBS and Credit Check (required for FCA-regulated environments). How to Apply If you are driven, professional, and ready to earn what you re truly worth, we want to hear from you. Apply today with your CV for an immediate review. Cowell Recruitment Ltd is an equal opportunities employer. Please note: Candidates must possess the permanent Right to Work in the UK. We are unable to offer visa sponsorship for this role.
Mar 17, 2026
Full time
Trainee Sales Consultant (Life Insurance) Brighouse £26,500 Basic £50k £60k OTE (Uncapped) Full-Time Monday Friday (No Weekends) 4:30 PM Friday Finish Are you a resilient, money-motivated sales professional looking to break into the Financial Services sector? Cowell Recruitment is proud to represent a multi-award-winning broker in Brighouse. Due to significant expansion, they are seeking ambitious individuals to join their high-performing team. This is not just a "sales job" this is a career path to becoming a Qualified Protection Advisor with fully funded training. The Package & Perks Competitive Basic: £26,500 per annum. Realistic OTE: £50,000 £60,000 (Completely uncapped). Warm Leads: 50% of your leads are provided no "cold-calling into the void." Early Weekend: 4:30 PM finish every Friday. Modern Workspace: Vibrant Brighouse office with Free On-Site Parking (save on commuting costs!). Culture: Casual dress code, pension scheme, and a supportive, team-oriented atmosphere. The Role Based in our modern Brighouse hub, you will be the first point of contact for customers looking to secure their family s future. Consulting with clients to understand their Life Insurance needs. Managing a pipeline of warm leads alongside proactive outbound dialling. Working towards industry-recognised certifications to provide regulated financial advice. Working Hours (Designed for Peak Performance) We focus our energy early in the week to ensure a relaxed Friday: Mon Wed: 09 00 Thursday: 09 00 Friday: 09 30 (Early finish) Weekends: Strictly off/Bank hols - yours What You ll Need to Succeed Sales Background: Experience in a target-driven environment (Retail, Hospitality, or Contact Centres). Resilience: The "hunger" to exceed targets and maximize your commission. Communication: Fluent English with the ability to build instant rapport over the phone. Compliance: You must be able to pass a standard DBS and Credit Check (required for FCA-regulated environments). How to Apply If you are driven, professional, and ready to earn what you re truly worth, we want to hear from you. Apply today with your CV for an immediate review. Cowell Recruitment Ltd is an equal opportunities employer. Please note: Candidates must possess the permanent Right to Work in the UK. We are unable to offer visa sponsorship for this role.
Trainee Sales Consultant (Life Insurance) Wolverhampton £26,500 Basic £50k £60k OTE (Uncapped) Full-Time Monday Friday (No Weekends) 4:30 PM Friday Finish Are you a resilient, money-motivated sales professional looking to break into the Financial Services sector? Cowell Recruitment is proud to represent a multi-award-winning broker in Wolverhampton. Due to significant expansion, they are seeking ambitious individuals to join their high-performing team. This is not just a "sales job" this is a career path to becoming a Qualified Protection Advisor with fully funded training. The Package & Perks Competitive Basic: £26,500 per annum. Realistic OTE: £50,000 £60,000 (Completely uncapped). Warm Leads: 50% of your leads are provided no "cold-calling into the void." Early Weekend: 4:30 PM finish every Friday. Modern Workspace: Vibrant office Culture: Casual dress code, pension scheme, and a supportive, team-oriented atmosphere. The Role Based in our modern Wolverhampton hub, you will be the first point of contact for customers looking to secure their family s future. Consulting with clients to understand their Life Insurance needs. Managing a pipeline of warm leads alongside proactive outbound dialling. Working towards industry-recognised certifications to provide regulated financial advice. Working Hours (Designed for Peak Performance) We focus our energy early in the week to ensure a relaxed Friday: Mon Wed: 09 00 Thursday: 09 00 Friday: 09 30 (Early finish) Weekends: Strictly off/Bank hols - yours What You ll Need to Succeed Sales Background: Experience in a target-driven environment (Retail, Hospitality, or Contact Centres). Resilience: The "hunger" to exceed targets and maximize your commission. Communication: Fluent English with the ability to build instant rapport over the phone. Compliance: You must be able to pass a standard DBS and Credit Check (required for FCA-regulated environments). How to Apply If you are driven, professional, and ready to earn what you re truly worth, we want to hear from you. Apply today with your CV for an immediate review. Cowell Recruitment Ltd is an equal opportunities employer. Please note: Candidates must possess the permanent Right to Work in the UK. We are unable to offer visa sponsorship for this role.
Mar 17, 2026
Full time
Trainee Sales Consultant (Life Insurance) Wolverhampton £26,500 Basic £50k £60k OTE (Uncapped) Full-Time Monday Friday (No Weekends) 4:30 PM Friday Finish Are you a resilient, money-motivated sales professional looking to break into the Financial Services sector? Cowell Recruitment is proud to represent a multi-award-winning broker in Wolverhampton. Due to significant expansion, they are seeking ambitious individuals to join their high-performing team. This is not just a "sales job" this is a career path to becoming a Qualified Protection Advisor with fully funded training. The Package & Perks Competitive Basic: £26,500 per annum. Realistic OTE: £50,000 £60,000 (Completely uncapped). Warm Leads: 50% of your leads are provided no "cold-calling into the void." Early Weekend: 4:30 PM finish every Friday. Modern Workspace: Vibrant office Culture: Casual dress code, pension scheme, and a supportive, team-oriented atmosphere. The Role Based in our modern Wolverhampton hub, you will be the first point of contact for customers looking to secure their family s future. Consulting with clients to understand their Life Insurance needs. Managing a pipeline of warm leads alongside proactive outbound dialling. Working towards industry-recognised certifications to provide regulated financial advice. Working Hours (Designed for Peak Performance) We focus our energy early in the week to ensure a relaxed Friday: Mon Wed: 09 00 Thursday: 09 00 Friday: 09 30 (Early finish) Weekends: Strictly off/Bank hols - yours What You ll Need to Succeed Sales Background: Experience in a target-driven environment (Retail, Hospitality, or Contact Centres). Resilience: The "hunger" to exceed targets and maximize your commission. Communication: Fluent English with the ability to build instant rapport over the phone. Compliance: You must be able to pass a standard DBS and Credit Check (required for FCA-regulated environments). How to Apply If you are driven, professional, and ready to earn what you re truly worth, we want to hear from you. Apply today with your CV for an immediate review. Cowell Recruitment Ltd is an equal opportunities employer. Please note: Candidates must possess the permanent Right to Work in the UK. We are unable to offer visa sponsorship for this role.
Succeed Recruitment
Newcastle Upon Tyne, Tyne And Wear
We have a brand new, fabulous opportunity for experienced Cruise Consultants looking for a new role, or for experienced travel sales professionals, looking to take their first step into the lucrative world of cruise sales! As a Cruise Sales Advisor, you'll be at the helm, steering towards a very achievable sales target. Responding to enquiries quickly, you'll utilise your exceptional telephone manner and selling skills to convert potential customers into avid cruisers. Be prepared for a journey where every day brings a new opportunity to showcase your expertise and commitment! Previous travel or cruise sales experience is essential for the role, along with strong sales ability and exceptional customer service skills and in return, our client can offer a competitive salary plus excellent earning potential, pension scheme, holiday discounts & concession scheme, private medical insurance, work perk discounts and overseas familiarisation trips. This is a fully home-based role, with one late night (8pm finish) per week and only three weekend days per month. If this role is of interest to you, please apply online. Role of Cruise Sales Advisor: Handle enquiries via phone, email & live chat Provide customers with quotes using an in-house travel system Convert enquiries into bookings Achieve personal sales targets and KPIs Maintain excellent knowledge of cruise lines and destinations Follow up regularly to maximise conversion Seize every opportunity to upsell and enhance the customer holiday experience Deliver excellent customer service and build lasting rapport Complete CLIA Ambassador training Skills required for the role: Previous, recent experience of selling holidays or cruises within a fast paced, travel sales role Experience of using Isell beneficial Usage of cruise line CRS beneficial Proven ability to achieve sales targets Exceptional customer service and administrative skills Strong attention to detail Ability to manage time effectively and prioritise workloads Self-motivated and results-driven If you re interested in learning more about this Cruise Sales Advisor role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingualjobs and Contact Centre jobs
Mar 11, 2026
Full time
We have a brand new, fabulous opportunity for experienced Cruise Consultants looking for a new role, or for experienced travel sales professionals, looking to take their first step into the lucrative world of cruise sales! As a Cruise Sales Advisor, you'll be at the helm, steering towards a very achievable sales target. Responding to enquiries quickly, you'll utilise your exceptional telephone manner and selling skills to convert potential customers into avid cruisers. Be prepared for a journey where every day brings a new opportunity to showcase your expertise and commitment! Previous travel or cruise sales experience is essential for the role, along with strong sales ability and exceptional customer service skills and in return, our client can offer a competitive salary plus excellent earning potential, pension scheme, holiday discounts & concession scheme, private medical insurance, work perk discounts and overseas familiarisation trips. This is a fully home-based role, with one late night (8pm finish) per week and only three weekend days per month. If this role is of interest to you, please apply online. Role of Cruise Sales Advisor: Handle enquiries via phone, email & live chat Provide customers with quotes using an in-house travel system Convert enquiries into bookings Achieve personal sales targets and KPIs Maintain excellent knowledge of cruise lines and destinations Follow up regularly to maximise conversion Seize every opportunity to upsell and enhance the customer holiday experience Deliver excellent customer service and build lasting rapport Complete CLIA Ambassador training Skills required for the role: Previous, recent experience of selling holidays or cruises within a fast paced, travel sales role Experience of using Isell beneficial Usage of cruise line CRS beneficial Proven ability to achieve sales targets Exceptional customer service and administrative skills Strong attention to detail Ability to manage time effectively and prioritise workloads Self-motivated and results-driven If you re interested in learning more about this Cruise Sales Advisor role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingualjobs and Contact Centre jobs
We have a brand new, fabulous opportunity for experienced Cruise Consultants looking for a new role, or for experienced travel sales professionals, looking to take their first step into the lucrative world of cruise sales! As a Cruise Sales Advisor, you'll be at the helm, steering towards a very achievable sales target. Responding to enquiries quickly, you'll utilise your exceptional telephone manner and selling skills to convert potential customers into avid cruisers. Be prepared for a journey where every day brings a new opportunity to showcase your expertise and commitment! Previous travel or cruise sales experience is essential for the role, along with strong sales ability and exceptional customer service skills and in return, our client can offer a competitive salary plus excellent earning potential, pension scheme, holiday discounts & concession scheme, private medical insurance, work perk discounts and overseas familiarisation trips. This is a fully home-based role, with one late night (8pm finish) per week and only three weekend days per month. If this role is of interest to you, please apply online. Role of Cruise Sales Advisor: Handle enquiries via phone, email & live chat Provide customers with quotes using an in-house travel system Convert enquiries into bookings Achieve personal sales targets and KPIs Maintain excellent knowledge of cruise lines and destinations Follow up regularly to maximise conversion Seize every opportunity to upsell and enhance the customer holiday experience Deliver excellent customer service and build lasting rapport Complete CLIA Ambassador training Skills required for the role: Previous, recent experience of selling holidays or cruises within a fast paced, travel sales role Experience of using Isell beneficial Usage of cruise line CRS beneficial Proven ability to achieve sales targets Exceptional customer service and administrative skills Strong attention to detail Ability to manage time effectively and prioritise workloads Self-motivated and results-driven If you re interested in learning more about this Cruise Sales Advisor role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingualjobs and Contact Centre jobs
Mar 11, 2026
Full time
We have a brand new, fabulous opportunity for experienced Cruise Consultants looking for a new role, or for experienced travel sales professionals, looking to take their first step into the lucrative world of cruise sales! As a Cruise Sales Advisor, you'll be at the helm, steering towards a very achievable sales target. Responding to enquiries quickly, you'll utilise your exceptional telephone manner and selling skills to convert potential customers into avid cruisers. Be prepared for a journey where every day brings a new opportunity to showcase your expertise and commitment! Previous travel or cruise sales experience is essential for the role, along with strong sales ability and exceptional customer service skills and in return, our client can offer a competitive salary plus excellent earning potential, pension scheme, holiday discounts & concession scheme, private medical insurance, work perk discounts and overseas familiarisation trips. This is a fully home-based role, with one late night (8pm finish) per week and only three weekend days per month. If this role is of interest to you, please apply online. Role of Cruise Sales Advisor: Handle enquiries via phone, email & live chat Provide customers with quotes using an in-house travel system Convert enquiries into bookings Achieve personal sales targets and KPIs Maintain excellent knowledge of cruise lines and destinations Follow up regularly to maximise conversion Seize every opportunity to upsell and enhance the customer holiday experience Deliver excellent customer service and build lasting rapport Complete CLIA Ambassador training Skills required for the role: Previous, recent experience of selling holidays or cruises within a fast paced, travel sales role Experience of using Isell beneficial Usage of cruise line CRS beneficial Proven ability to achieve sales targets Exceptional customer service and administrative skills Strong attention to detail Ability to manage time effectively and prioritise workloads Self-motivated and results-driven If you re interested in learning more about this Cruise Sales Advisor role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingualjobs and Contact Centre jobs
We have a brand new, fabulous opportunity for experienced Cruise Consultants looking for a new role, or for experienced travel sales professionals, looking to take their first step into the lucrative world of cruise sales! As a Cruise Sales Advisor, you'll be at the helm, steering towards a very achievable sales target. Responding to enquiries quickly, you'll utilise your exceptional telephone manner and selling skills to convert potential customers into avid cruisers. Be prepared for a journey where every day brings a new opportunity to showcase your expertise and commitment! Previous travel or cruise sales experience is essential for the role, along with strong sales ability and exceptional customer service skills and in return, our client can offer a competitive salary plus excellent earning potential, pension scheme, holiday discounts & concession scheme, private medical insurance, work perk discounts and overseas familiarisation trips. This is a fully home-based role, with one late night (8pm finish) per week and only three weekend days per month. If this role is of interest to you, please apply online. Role of Cruise Sales Advisor: Handle enquiries via phone, email & live chat Provide customers with quotes using an in-house travel system Convert enquiries into bookings Achieve personal sales targets and KPIs Maintain excellent knowledge of cruise lines and destinations Follow up regularly to maximise conversion Seize every opportunity to upsell and enhance the customer holiday experience Deliver excellent customer service and build lasting rapport Complete CLIA Ambassador training Skills required for the role: Previous, recent experience of selling holidays or cruises within a fast paced, travel sales role Experience of using Isell beneficial Usage of cruise line CRS beneficial Proven ability to achieve sales targets Exceptional customer service and administrative skills Strong attention to detail Ability to manage time effectively and prioritise workloads Self-motivated and results-driven If you re interested in learning more about this Cruise Sales Advisor role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingualjobs and Contact Centre jobs
Mar 11, 2026
Full time
We have a brand new, fabulous opportunity for experienced Cruise Consultants looking for a new role, or for experienced travel sales professionals, looking to take their first step into the lucrative world of cruise sales! As a Cruise Sales Advisor, you'll be at the helm, steering towards a very achievable sales target. Responding to enquiries quickly, you'll utilise your exceptional telephone manner and selling skills to convert potential customers into avid cruisers. Be prepared for a journey where every day brings a new opportunity to showcase your expertise and commitment! Previous travel or cruise sales experience is essential for the role, along with strong sales ability and exceptional customer service skills and in return, our client can offer a competitive salary plus excellent earning potential, pension scheme, holiday discounts & concession scheme, private medical insurance, work perk discounts and overseas familiarisation trips. This is a fully home-based role, with one late night (8pm finish) per week and only three weekend days per month. If this role is of interest to you, please apply online. Role of Cruise Sales Advisor: Handle enquiries via phone, email & live chat Provide customers with quotes using an in-house travel system Convert enquiries into bookings Achieve personal sales targets and KPIs Maintain excellent knowledge of cruise lines and destinations Follow up regularly to maximise conversion Seize every opportunity to upsell and enhance the customer holiday experience Deliver excellent customer service and build lasting rapport Complete CLIA Ambassador training Skills required for the role: Previous, recent experience of selling holidays or cruises within a fast paced, travel sales role Experience of using Isell beneficial Usage of cruise line CRS beneficial Proven ability to achieve sales targets Exceptional customer service and administrative skills Strong attention to detail Ability to manage time effectively and prioritise workloads Self-motivated and results-driven If you re interested in learning more about this Cruise Sales Advisor role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingualjobs and Contact Centre jobs
