Sales and Customer Service Advisor - Immediate Starts Available (Full-Time Equivalent, Weekly Pay) - Join a Thriving and Growing Team in Portsmouth! Important Note (Essential): Our client can only accept candidates who are eligible to work in the UK on a full time basis, all year round without restrictions. This role is NOT suitable for students. (5 FULL days a week required) Based in Portsmouth, our client is currently recruiting for enthusiastic and bubbly Sales Advisors due to recent expansion and high client demand. Dealing with all aspects of our client's sales, customer service, and promotions campaigns, these roles require flexibility and a can-do attitude. The key attributes they are looking for are: An unstoppable, positive, and proactive attitude. A confident, professional approach that builds trust. Delivery of customer service that exceeds expectations and leaves a lasting impression. Excellent communication and interpersonal skills in English. Full-time, 5-day-a-week availability (Monday - Friday). Please Note: Due to the full-time commitment and requirements of the role, applicants must be 18 or over and not currently in full-time education. What's on offer: Weekly pay - start earning immediately. Weekly rewards and incentives, including cash prizes, TVs, gaming consoles, mystery boxes, and more. International travel opportunities for top performers (previous trips include Ibiza, Miami, Rhodes, and Türkiye), plus UK networking road trips. Biannual awards events recognising top individual and team achievements. Global Adventures: An all-expenses-paid trip to Greece for 2026! The USA Competition: Win an exclusive, all-inclusive getaway to the USA. Team Culture: Work in a supportive environment alongside their two friendly office dachshunds. Social Scene: Enjoy optional weekly events like bowling, mini-golf, and team BBQs. VIP Recognition: Attend biannual award galas and seasonal highlights, including the Ascot Races this summer! Professional Perks: Earn up to £250 in new-starter bonuses and join UK-wide networking road trips to collaborate with our top-performing hubs. Key aspects of the role include: Generating new customers for clients. Working as part of a motivated, high-energy team. Speaking with customers face-to-face (conversational English required). Working towards individual and team targets. Delivering positive, memorable customer experiences in event-based sales campaigns. Previous experience won't hold you back in this self-employed, commission-based role as you'll get full access to client- and product-specific coaching, plus comprehensive skills training to set you up for success. While prior experience in retail (Retail assistant, Shop assistant, Sales assistant), hospitality (Bartending, Waitressing, Front of House), call centres, customer service, or sales and marketing is a plus, it's not a requirement-this is a fantastic opportunity to break into the sector and build your career from the ground up. This role is not suitable for candidates still in education (school/College/University), or current international students. Due to availability, our client is seeking candidates that can work 5 full days per week, between Mon-Sat. Immediate Start Roles are based in Central Portsmouth. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
May 09, 2026
Full time
Sales and Customer Service Advisor - Immediate Starts Available (Full-Time Equivalent, Weekly Pay) - Join a Thriving and Growing Team in Portsmouth! Important Note (Essential): Our client can only accept candidates who are eligible to work in the UK on a full time basis, all year round without restrictions. This role is NOT suitable for students. (5 FULL days a week required) Based in Portsmouth, our client is currently recruiting for enthusiastic and bubbly Sales Advisors due to recent expansion and high client demand. Dealing with all aspects of our client's sales, customer service, and promotions campaigns, these roles require flexibility and a can-do attitude. The key attributes they are looking for are: An unstoppable, positive, and proactive attitude. A confident, professional approach that builds trust. Delivery of customer service that exceeds expectations and leaves a lasting impression. Excellent communication and interpersonal skills in English. Full-time, 5-day-a-week availability (Monday - Friday). Please Note: Due to the full-time commitment and requirements of the role, applicants must be 18 or over and not currently in full-time education. What's on offer: Weekly pay - start earning immediately. Weekly rewards and incentives, including cash prizes, TVs, gaming consoles, mystery boxes, and more. International travel opportunities for top performers (previous trips include Ibiza, Miami, Rhodes, and Türkiye), plus UK networking road trips. Biannual awards events recognising top individual and team achievements. Global Adventures: An all-expenses-paid trip to Greece for 2026! The USA Competition: Win an exclusive, all-inclusive getaway to the USA. Team Culture: Work in a supportive environment alongside their two friendly office dachshunds. Social Scene: Enjoy optional weekly events like bowling, mini-golf, and team BBQs. VIP Recognition: Attend biannual award galas and seasonal highlights, including the Ascot Races this summer! Professional Perks: Earn up to £250 in new-starter bonuses and join UK-wide networking road trips to collaborate with our top-performing hubs. Key aspects of the role include: Generating new customers for clients. Working as part of a motivated, high-energy team. Speaking with customers face-to-face (conversational English required). Working towards individual and team targets. Delivering positive, memorable customer experiences in event-based sales campaigns. Previous experience won't hold you back in this self-employed, commission-based role as you'll get full access to client- and product-specific coaching, plus comprehensive skills training to set you up for success. While prior experience in retail (Retail assistant, Shop assistant, Sales assistant), hospitality (Bartending, Waitressing, Front of House), call centres, customer service, or sales and marketing is a plus, it's not a requirement-this is a fantastic opportunity to break into the sector and build your career from the ground up. This role is not suitable for candidates still in education (school/College/University), or current international students. Due to availability, our client is seeking candidates that can work 5 full days per week, between Mon-Sat. Immediate Start Roles are based in Central Portsmouth. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
Pertemps Network Group are recruiting on behalf of a well-established and reputable service provider seeking a motivated and customer-focused Call Centre Sales Advisor to join their friendly and high-performing team in Brentford. Location: Brentford, West London Job Type: Permanent Full Time Salary: £25,500 per annum Uncapped Commission Competitive Benefits Shift Pattern: Monday- Friday (8.30-5.00 , 9.30-5.30, 9.30 - 6.00 and 10.30 - 7.00pm) and Both Saturday/Sunday ( Once Every 6 Weeks) This is an excellent opportunity for a driven individual who enjoys speaking with customers, delivering outstanding service, and achieving results. You will play a key role in supporting customers, generating sales, and contributing to overall team success within a supportive and professional call centre environment. The Role As a Call Centre Sales Advisor, you will manage both inbound and outbound enquiries, provide tailored solutions to customers, and help drive business growth through excellent customer engagement. Key Responsibilities Manage inbound and outbound sales calls , delivering professional and engaging customer interactions Respond to customer enquiries via telephone and email , ensuring timely and accurate responses Build strong, long-lasting relationships with both new and existing customers Maintain excellent product and service knowledge to confidently explain features, benefits, and value Tailor quotations based on customer requirements and identify opportunities to upsell additional services Process customer deposits and ensure all customer requirements are accurately recorded Maintain accurate and detailed records within the CRM system Schedule follow-up calls to support sales conversion and customer satisfaction Support reporting activities and contribute to team performance tracking Escalate complaints appropriately in line with company procedures Follow all Health & Safety and company compliance requirements Carry out additional duties as required to support the wider team We are looking for confident communicators with strong customer service and sales skills who can thrive in a fast-paced contact centre environment. Essential: Minimum 2 years' experience working in a Call Centre or Contact Centre environment Excellent verbal and written communication skills Strong interpersonal skills and ability to build rapport with customers Experience using Microsoft Office applications Strong organisational skills with the ability to prioritise multiple tasks effectively Ability to work under pressure and meet targets or deadlines Positive attitude and ability to work collaboratively within a team Desirable: Previous complaint handling experience Experience working with CRM systems Proven ability to achieve or exceed sales targets Pertemps Network Group welcomes applications from experienced Retail/Sales background looking to take the next step in their career.
May 09, 2026
Full time
Pertemps Network Group are recruiting on behalf of a well-established and reputable service provider seeking a motivated and customer-focused Call Centre Sales Advisor to join their friendly and high-performing team in Brentford. Location: Brentford, West London Job Type: Permanent Full Time Salary: £25,500 per annum Uncapped Commission Competitive Benefits Shift Pattern: Monday- Friday (8.30-5.00 , 9.30-5.30, 9.30 - 6.00 and 10.30 - 7.00pm) and Both Saturday/Sunday ( Once Every 6 Weeks) This is an excellent opportunity for a driven individual who enjoys speaking with customers, delivering outstanding service, and achieving results. You will play a key role in supporting customers, generating sales, and contributing to overall team success within a supportive and professional call centre environment. The Role As a Call Centre Sales Advisor, you will manage both inbound and outbound enquiries, provide tailored solutions to customers, and help drive business growth through excellent customer engagement. Key Responsibilities Manage inbound and outbound sales calls , delivering professional and engaging customer interactions Respond to customer enquiries via telephone and email , ensuring timely and accurate responses Build strong, long-lasting relationships with both new and existing customers Maintain excellent product and service knowledge to confidently explain features, benefits, and value Tailor quotations based on customer requirements and identify opportunities to upsell additional services Process customer deposits and ensure all customer requirements are accurately recorded Maintain accurate and detailed records within the CRM system Schedule follow-up calls to support sales conversion and customer satisfaction Support reporting activities and contribute to team performance tracking Escalate complaints appropriately in line with company procedures Follow all Health & Safety and company compliance requirements Carry out additional duties as required to support the wider team We are looking for confident communicators with strong customer service and sales skills who can thrive in a fast-paced contact centre environment. Essential: Minimum 2 years' experience working in a Call Centre or Contact Centre environment Excellent verbal and written communication skills Strong interpersonal skills and ability to build rapport with customers Experience using Microsoft Office applications Strong organisational skills with the ability to prioritise multiple tasks effectively Ability to work under pressure and meet targets or deadlines Positive attitude and ability to work collaboratively within a team Desirable: Previous complaint handling experience Experience working with CRM systems Proven ability to achieve or exceed sales targets Pertemps Network Group welcomes applications from experienced Retail/Sales background looking to take the next step in their career.
About The Role: As a Team Leader in Client Support, you ll be right at the heart of how we deliver brilliant service every day. You ll guide, support and motivate a team of advisors who look after our admin, email and telephone workflows making sure everything is accurate, efficient and delivered with the AO sparkle. You ll keep the team on track, jump in when things get tricky, and create a positive environment where everyone knows what great looks like and feels confident delivering it. You ll be the go-to person for quality, performance, coaching and escalation support, helping your advisors grow while keeping our customers and partners happy. Hours: 37.5 hours per week Shift Pattern: 5 out of 7 days. Here's What You Can Expect To Be Doing: Leading and supporting a team of advisors across administrative tasks, email handling and telephone contacts, helping them consistently deliver their best work. Coaching advisors through regular 1:1s, performance reviews and ongoing development conversations. Creating a motivated, high?performing team environment where people feel valued, supported and clear on expectations. Managing attendance and conduct in line with AO policies, always taking a fair and people?first approach. Carrying out regular quality checks to ensure written communication, administration and data accuracy meet AO standards. Ensuring full process compliance so all work is consistent, efficient and customer?ready. Owning daily work allocation to keep priorities clear, workloads balanced and SLAs on track. Managing escalations involving complex admin issues or errors, resolving them calmly, clearly and efficiently. Driving continuous improvement in accuracy, productivity and overall team delivery. Embedding a culture where ownership, quality and SLA performance matter every day. A Few Things About You: Essential You re an experienced people leader who enjoys coaching, developing and motivating others. You re confident managing performance, attendance and conduct in a fair, consistent and supportive way. You have a strong eye for detail and take pride in quality, accuracy and compliance. You re comfortable working with SLAs and understand what it takes to consistently meet (and exceed) them. You re organised and confident juggling priorities, workloads and deadlines. You handle escalations calmly and take ownership of resolving issues end?to?end. You maintain strong knowledge of systems, tools and processes so you can confidently support your team. You re motivated by continuous improvement and helping your team grow in confidence, accuracy and productivity. Our Benefits: 33 days holiday At least 5% contribution pension scheme Enhanced Maternity, Paternity and Adoption Packages Make a difference day (x2 fully paid charity days a year) Gain exclusive ticket access to AO Arena, Sales Sharks, and Manchester Thunder. To see all our benefits and perks, visit our AO Benefits page
May 08, 2026
Seasonal
About The Role: As a Team Leader in Client Support, you ll be right at the heart of how we deliver brilliant service every day. You ll guide, support and motivate a team of advisors who look after our admin, email and telephone workflows making sure everything is accurate, efficient and delivered with the AO sparkle. You ll keep the team on track, jump in when things get tricky, and create a positive environment where everyone knows what great looks like and feels confident delivering it. You ll be the go-to person for quality, performance, coaching and escalation support, helping your advisors grow while keeping our customers and partners happy. Hours: 37.5 hours per week Shift Pattern: 5 out of 7 days. Here's What You Can Expect To Be Doing: Leading and supporting a team of advisors across administrative tasks, email handling and telephone contacts, helping them consistently deliver their best work. Coaching advisors through regular 1:1s, performance reviews and ongoing development conversations. Creating a motivated, high?performing team environment where people feel valued, supported and clear on expectations. Managing attendance and conduct in line with AO policies, always taking a fair and people?first approach. Carrying out regular quality checks to ensure written communication, administration and data accuracy meet AO standards. Ensuring full process compliance so all work is consistent, efficient and customer?ready. Owning daily work allocation to keep priorities clear, workloads balanced and SLAs on track. Managing escalations involving complex admin issues or errors, resolving them calmly, clearly and efficiently. Driving continuous improvement in accuracy, productivity and overall team delivery. Embedding a culture where ownership, quality and SLA performance matter every day. A Few Things About You: Essential You re an experienced people leader who enjoys coaching, developing and motivating others. You re confident managing performance, attendance and conduct in a fair, consistent and supportive way. You have a strong eye for detail and take pride in quality, accuracy and compliance. You re comfortable working with SLAs and understand what it takes to consistently meet (and exceed) them. You re organised and confident juggling priorities, workloads and deadlines. You handle escalations calmly and take ownership of resolving issues end?to?end. You maintain strong knowledge of systems, tools and processes so you can confidently support your team. You re motivated by continuous improvement and helping your team grow in confidence, accuracy and productivity. Our Benefits: 33 days holiday At least 5% contribution pension scheme Enhanced Maternity, Paternity and Adoption Packages Make a difference day (x2 fully paid charity days a year) Gain exclusive ticket access to AO Arena, Sales Sharks, and Manchester Thunder. To see all our benefits and perks, visit our AO Benefits page
Our client, a very reputable firm are looking to appoint a Conveyancing Paralegal to join their team based in Sheffield. You will be tasked with assisting & supporting fee earners within the team. This opportunity will suit an experienced Conveyancing Paralegal who is looking to make a difference to a team/business. To be considered for the role, you'll require the following essentials: Experience of working within the Legal Sector Experience & knowledge of the Conveyancing process Proven experience of supporting fee earners Knowledge of MS Office & Case Management Systems Excellent communication skills - both written & verbal Strong organisational skills High attention to detail Within this position, you'll also be: Assisting on a varied caseload of residential property transactions Dealing with client enquiries, providing updates & taking instructions Preparing of correspondence, forms & documents in relation to instructions & supervision Assisting fee earners with the management & progression of transactions Preparing of sale contracts & relevant support documentation Facilitating exchange of contracts in relation to instructions Preparing & arranging of financial statements, SDLT Submissions & Certificates of Title for Advance Funds Ensuring all new build warranties are submitted & intercepted as soon as possible Dealing with the preparation of any Help to Buy Incentives Acting as a point of contact for clients via telephone & face to face, recording accurate messages Liaising with clients, estate agents, financial advisors, mortgage lenders & other law firms as required Building & maintaining of relationships with clients & third parties Drafting mortgage reports Flagging to fee earner potential inaccuracies in mortgage offer Drafting search reports Flagging to fee earner potential issues with searches Drafting & issuing contract packs Drafting SDLT returns Drafting legal forms & documents (TR1, Deeds etc) Sending documents to clients for signing Reviewing sales enquiries on simple transactions Ordering searches Ordering SIM Searches Liaising with giftor to obtain ID, statements & declaration Completing initial compliance checks for fee earner approval Completing completion set ups Preparing handover for completion Conducting exchanges & completions under supervision Reporting to lender on inaccuracies in mortgage offer Raising relevant enquiries on search results Independently running complex sale matters & simple freehold purchases Conducting initial source of funds review on purchase Checking ledger handbooks to ensure compliance Salary & Working Hours Salary is £26,000 - £30,000 per annum, dependant on experience Working Hours are Monday - Friday, 9am - 5pm with 1 hours' lunch Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available -
May 08, 2026
Full time
Our client, a very reputable firm are looking to appoint a Conveyancing Paralegal to join their team based in Sheffield. You will be tasked with assisting & supporting fee earners within the team. This opportunity will suit an experienced Conveyancing Paralegal who is looking to make a difference to a team/business. To be considered for the role, you'll require the following essentials: Experience of working within the Legal Sector Experience & knowledge of the Conveyancing process Proven experience of supporting fee earners Knowledge of MS Office & Case Management Systems Excellent communication skills - both written & verbal Strong organisational skills High attention to detail Within this position, you'll also be: Assisting on a varied caseload of residential property transactions Dealing with client enquiries, providing updates & taking instructions Preparing of correspondence, forms & documents in relation to instructions & supervision Assisting fee earners with the management & progression of transactions Preparing of sale contracts & relevant support documentation Facilitating exchange of contracts in relation to instructions Preparing & arranging of financial statements, SDLT Submissions & Certificates of Title for Advance Funds Ensuring all new build warranties are submitted & intercepted as soon as possible Dealing with the preparation of any Help to Buy Incentives Acting as a point of contact for clients via telephone & face to face, recording accurate messages Liaising with clients, estate agents, financial advisors, mortgage lenders & other law firms as required Building & maintaining of relationships with clients & third parties Drafting mortgage reports Flagging to fee earner potential inaccuracies in mortgage offer Drafting search reports Flagging to fee earner potential issues with searches Drafting & issuing contract packs Drafting SDLT returns Drafting legal forms & documents (TR1, Deeds etc) Sending documents to clients for signing Reviewing sales enquiries on simple transactions Ordering searches Ordering SIM Searches Liaising with giftor to obtain ID, statements & declaration Completing initial compliance checks for fee earner approval Completing completion set ups Preparing handover for completion Conducting exchanges & completions under supervision Reporting to lender on inaccuracies in mortgage offer Raising relevant enquiries on search results Independently running complex sale matters & simple freehold purchases Conducting initial source of funds review on purchase Checking ledger handbooks to ensure compliance Salary & Working Hours Salary is £26,000 - £30,000 per annum, dependant on experience Working Hours are Monday - Friday, 9am - 5pm with 1 hours' lunch Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available -
Our client, a very reputable firm are looking to appoint a Conveyancing Assistant to join their team based in Sheffield. You will be tasked with assisting & supporting fee earners within the team. This opportunity will suit an experienced Conveyancing Assistant who is looking to make a difference to a team/business. To be considered for the role, you'll require the following essentials: Experience of working within the Legal Sector Experience & knowledge of the Conveyancing process Proven experience of supporting fee earners Knowledge of MS Office & Case Management Systems Excellent communication skills - both written & verbal Strong organisational skills High attention to detail Within this position, you'll also be: Assisting on a varied caseload of residential property transactions Dealing with client enquiries, providing updates & taking instructions Preparing of correspondence, forms & documents in relation to instructions & supervision Assisting fee earners with the management & progression of transactions Preparing of sale contracts & relevant support documentation Facilitating exchange of contracts in relation to instructions Preparing & arranging of financial statements, SDLT Submissions & Certificates of Title for Advance Funds Ensuring all new build warranties are submitted & intercepted as soon as possible Dealing with the preparation of any Help to Buy Incentives Acting as a point of contact for clients via telephone & face to face, recording accurate messages Liaising with clients, estate agents, financial advisors, mortgage lenders & other law firms as required Building & maintaining of relationships with clients & third parties Drafting mortgage reports - under supervision Flagging to fee earner potential inaccuracies in mortgage offer Drafting search reports - under supervision Flagging to fee earner potential issues with searches Drafting & issuing contract packs - under supervision Drafting SDLT returns - under supervision Drafting legal forms & documents (TR1, Deeds etc) Sending documents to clients for signing - under supervision Reviewing sales enquiries on simple transactions Ordering searches Completing completion set ups - under supervision Preparing handover for completion - under supervision Salary & Working Hours Salary is £23,000 - £26,000 per annum, dependant on experience Working Hours are Monday - Friday, 9am - 5pm with 1 hours' lunch Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available -
May 08, 2026
Full time
Our client, a very reputable firm are looking to appoint a Conveyancing Assistant to join their team based in Sheffield. You will be tasked with assisting & supporting fee earners within the team. This opportunity will suit an experienced Conveyancing Assistant who is looking to make a difference to a team/business. To be considered for the role, you'll require the following essentials: Experience of working within the Legal Sector Experience & knowledge of the Conveyancing process Proven experience of supporting fee earners Knowledge of MS Office & Case Management Systems Excellent communication skills - both written & verbal Strong organisational skills High attention to detail Within this position, you'll also be: Assisting on a varied caseload of residential property transactions Dealing with client enquiries, providing updates & taking instructions Preparing of correspondence, forms & documents in relation to instructions & supervision Assisting fee earners with the management & progression of transactions Preparing of sale contracts & relevant support documentation Facilitating exchange of contracts in relation to instructions Preparing & arranging of financial statements, SDLT Submissions & Certificates of Title for Advance Funds Ensuring all new build warranties are submitted & intercepted as soon as possible Dealing with the preparation of any Help to Buy Incentives Acting as a point of contact for clients via telephone & face to face, recording accurate messages Liaising with clients, estate agents, financial advisors, mortgage lenders & other law firms as required Building & maintaining of relationships with clients & third parties Drafting mortgage reports - under supervision Flagging to fee earner potential inaccuracies in mortgage offer Drafting search reports - under supervision Flagging to fee earner potential issues with searches Drafting & issuing contract packs - under supervision Drafting SDLT returns - under supervision Drafting legal forms & documents (TR1, Deeds etc) Sending documents to clients for signing - under supervision Reviewing sales enquiries on simple transactions Ordering searches Completing completion set ups - under supervision Preparing handover for completion - under supervision Salary & Working Hours Salary is £23,000 - £26,000 per annum, dependant on experience Working Hours are Monday - Friday, 9am - 5pm with 1 hours' lunch Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available -
Sales Advisor Shift Pattern - 20 hours Part Time Evenings Location - Glasgow Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £13,928.53 rising to £14,260.27 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
May 08, 2026
Full time
Sales Advisor Shift Pattern - 20 hours Part Time Evenings Location - Glasgow Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £13,928.53 rising to £14,260.27 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Sales Advisor Shift Pattern - 20 hours Part Time Evenings Location - Glasgow Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £13,928.53 rising to £14,260.27 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
May 08, 2026
Full time
Sales Advisor Shift Pattern - 20 hours Part Time Evenings Location - Glasgow Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £13,928.53 rising to £14,260.27 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Sales Advisor Shift Pattern - 20 hours Part Time Evenings Location - Glasgow Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £13,928.53 rising to £14,260.27 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
May 08, 2026
Full time
Sales Advisor Shift Pattern - 20 hours Part Time Evenings Location - Glasgow Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £13,928.53 rising to £14,260.27 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Sales Advisor Shift Pattern - 20 hours Part Time Evenings Location - Glasgow Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £13,928.53 rising to £14,260.27 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
May 08, 2026
Full time
Sales Advisor Shift Pattern - 20 hours Part Time Evenings Location - Glasgow Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £13,928.53 rising to £14,260.27 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Customer Care Advisor We are working exclusively with an extremely well-known, European leading organisation on the lookout for a Customer Care Advisor to join their team in Warwick. This is an incredible opportunity to join a great company within a fantastic team. You will be responsible for assisting customers with product queries, including identification, product codes & compatibility. You will also be responsible for an account base, processing orders and assisting with availability, pricing, and general enquiries. You will provide high quality technically competent advice to customers, providing a triage function to support customers through their warranty, quality, and spares requirements to provide a first pass resolution wherever possible. You will be able to identify where to escalate more complicated product and aftersales queries when the need arises. These customer enquiries will be received by phone, email, on-line and in future via online chat. Key Responsibilities: To be the initial point of contact for queries coming into the Customer Care Team, with a particular focus on: Product related queries, fulfilling customer requests for brochures, datasheets and general product information, order queries, completing product registrations, checking customer records on the system, acting as a triage function, being proactive in using all company systems To take full ownership of an account list, ensuring that: Orders are processed to a high degree of accuracy and in a timely manner, issues are identified and resolved, the customer is supported with delivery issues, orders are monitored orders, records are accurate Maintain excellent communications with customers on query resolution, escalating issues as required to the Customer Care Team Leader To be able to handle multiple queries at any given me via different platforms, such as telephone, ticket-based email system and SAP To drive a customer focussed approach across all activities and ensure the Customer Support Team is a centre of excellence, maintaining outstanding customer service both internally and externally by putti1ng the customer at the heart of everything you do Working closely with both internal teams and external partners to ensure all investigations are dealt with quickly and efficiently Drive and contribute to continuous improvement within the business KEY SKILLS Good standard of general education i.e. GCS, O Level Solid and demonstrable experience in customer facing roles Previous experience of problem-solving methodologies Prepared to learn new skills SAP experience Excellent IT knowledge (Excel, Work, Outlook, databases, CRM) Ability to work independently or as part of a team Customer Focused Ability to communicate with a wide range of people, both internally and externally, both written and verbally An obsession for delivering customer service excellence and enhancing the company brand image Outgoing and confident Comfortable working in a fast-paced environment Good knowledge of Microsoft Office including Excel and Word By applying for this position, you authorise Auctoro Recruitment to hold your personal details on file for use in finding you a suitable position. Auctoro Recruitment will never transfer your information to a third party without your prior consent.
May 08, 2026
Full time
Customer Care Advisor We are working exclusively with an extremely well-known, European leading organisation on the lookout for a Customer Care Advisor to join their team in Warwick. This is an incredible opportunity to join a great company within a fantastic team. You will be responsible for assisting customers with product queries, including identification, product codes & compatibility. You will also be responsible for an account base, processing orders and assisting with availability, pricing, and general enquiries. You will provide high quality technically competent advice to customers, providing a triage function to support customers through their warranty, quality, and spares requirements to provide a first pass resolution wherever possible. You will be able to identify where to escalate more complicated product and aftersales queries when the need arises. These customer enquiries will be received by phone, email, on-line and in future via online chat. Key Responsibilities: To be the initial point of contact for queries coming into the Customer Care Team, with a particular focus on: Product related queries, fulfilling customer requests for brochures, datasheets and general product information, order queries, completing product registrations, checking customer records on the system, acting as a triage function, being proactive in using all company systems To take full ownership of an account list, ensuring that: Orders are processed to a high degree of accuracy and in a timely manner, issues are identified and resolved, the customer is supported with delivery issues, orders are monitored orders, records are accurate Maintain excellent communications with customers on query resolution, escalating issues as required to the Customer Care Team Leader To be able to handle multiple queries at any given me via different platforms, such as telephone, ticket-based email system and SAP To drive a customer focussed approach across all activities and ensure the Customer Support Team is a centre of excellence, maintaining outstanding customer service both internally and externally by putti1ng the customer at the heart of everything you do Working closely with both internal teams and external partners to ensure all investigations are dealt with quickly and efficiently Drive and contribute to continuous improvement within the business KEY SKILLS Good standard of general education i.e. GCS, O Level Solid and demonstrable experience in customer facing roles Previous experience of problem-solving methodologies Prepared to learn new skills SAP experience Excellent IT knowledge (Excel, Work, Outlook, databases, CRM) Ability to work independently or as part of a team Customer Focused Ability to communicate with a wide range of people, both internally and externally, both written and verbally An obsession for delivering customer service excellence and enhancing the company brand image Outgoing and confident Comfortable working in a fast-paced environment Good knowledge of Microsoft Office including Excel and Word By applying for this position, you authorise Auctoro Recruitment to hold your personal details on file for use in finding you a suitable position. Auctoro Recruitment will never transfer your information to a third party without your prior consent.
In this role, you will support Field Engineers, Subcontractors, and Contact Centre Agents by coordinating service activities and ensuring smooth communication across teams. Your responsibilities will include managing email requests efficiently and processing service bookings via Salesforce and SAP. You will liaise across departments to maintain accuracy and transparency in scheduling and workload planning. By managing diaries and prioritising tasks, you will help streamline operations and ensure service excellence. Requirements Experience in customer service or service coordination, ideally within a technical or field service environment Geographical knowledge Experience with SAP and Salesforce systems Organised and able to multitask Confident in managing workload independently or collaboratively Experience in diary management and service planning is beneficial
May 08, 2026
Full time
In this role, you will support Field Engineers, Subcontractors, and Contact Centre Agents by coordinating service activities and ensuring smooth communication across teams. Your responsibilities will include managing email requests efficiently and processing service bookings via Salesforce and SAP. You will liaise across departments to maintain accuracy and transparency in scheduling and workload planning. By managing diaries and prioritising tasks, you will help streamline operations and ensure service excellence. Requirements Experience in customer service or service coordination, ideally within a technical or field service environment Geographical knowledge Experience with SAP and Salesforce systems Organised and able to multitask Confident in managing workload independently or collaboratively Experience in diary management and service planning is beneficial
Service Centre Advisor 37.5 hours per week, working patterns available of Monday- Friday 09.30-17.30 plus 1 in 4 Saturdays 09.00-13.00 (Jan-Aug) contracted and paid as overtime £25,687.70 per annum The Camping and Caravanning Club is the world's oldest and largest Club for all forms of camping and our aim is to help people enjoy the simple pleasures that camping can bring. We are recruiting for a Service Centre Advisor. The successful candidate will play a key role in supporting the Service Centre Management Team by delivering outstanding customer service and high?quality member communication across all channels. The position is focused on consistently meeting agreed KPIs and SLAs whilst maintaining a friendly, professional, and solutions?driven approach. A core part of the role is to add value wherever possible, enhancing every interaction and contributing to the overall success and objectives of the Club. Daily duties and responsibilities will include: Champion the value of Club membership by confidently communicating its benefits and proactively engaging non?members to drive membership growth. Handle all member and non?member bookings for Club Sites, aiming to convert every enquiry into a confirmed booking while offering attractive alternatives when first choice is not available, providing, at all times, sales through service. Manage membership renewals efficiently, processing payments and ensuring a seamless, positive renewal experience for every member. Conduct outbound calls to support retention, bookings management, and other targeted campaigns as directed by the Service Centre Management Team. Be confident, and knowledgeable on all Club products and Services to be able to deliver exceptional service on all calls, both inbound and outbound. To utilise skills of persuasion to encourage members to engage more with us or renew their membership. Provide exceptional service on every call, combining friendliness with professionalism to deliver accurate information and build strong member relationships. Consistently meet and exceed call?handling KPIs, contributing to the overall performance and success of the Service Centre. Drive customer satisfaction in line with Net Promoter Score expectations. To recognise when levels of confidentiality are required and remain professional at all times, ensuring to meet with all relevant legislation including GDPR and payment processing. We are looking for the following in applications: GCSE s or equivalent to include English and Maths Competent with Microsoft packages Experience of working within a busy customer environment or team Experience of customer interactions, service and persuasive skills Develop a good working knowledge, process understanding and time management Excellent customer facing, relationship building and interpersonal skills Excellent standard of verbal and written communication both internally and externally Experience of sales through service and product knowledge The Camping and Caravanning Club is a fantastic place to work, with a supportive and dedicated team. We've been helping people enjoy the great outdoors for over 120 years. We believe in rewarding our people for their hard work, so we have a great mix of benefits and opportunities, to give you the recognition you deserve: Benefits include 28 days annual leave plus bank holidays and holiday purchase scheme, 10% pension (5% / 5%), 3 x salary life assurance, an employee assistance programme, free staff membership for discounts on our Club sites and with our retail partners. We operate hybrid working, with 2 set days in the office and the option of working from home the remainder of the week (after probation period). We are especially keen to encourage expressions of interest from people currently under-represented within the Club, these include but are not limited to those from the LGBT+ community, people with disabilities, and people from ethnic minority backgrounds. We are an equal opportunities employer and actively committed to promoting equality and diversity, and the Club expects all staff, members and volunteers to share this commitment. We have signed the Armed Forces Covenant and welcome the Armed Forces community to apply. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. For this role, you must have evidence of the right to work in the UK. Please upload your anonymised CV Applications close : 18th May 2026
May 08, 2026
Full time
Service Centre Advisor 37.5 hours per week, working patterns available of Monday- Friday 09.30-17.30 plus 1 in 4 Saturdays 09.00-13.00 (Jan-Aug) contracted and paid as overtime £25,687.70 per annum The Camping and Caravanning Club is the world's oldest and largest Club for all forms of camping and our aim is to help people enjoy the simple pleasures that camping can bring. We are recruiting for a Service Centre Advisor. The successful candidate will play a key role in supporting the Service Centre Management Team by delivering outstanding customer service and high?quality member communication across all channels. The position is focused on consistently meeting agreed KPIs and SLAs whilst maintaining a friendly, professional, and solutions?driven approach. A core part of the role is to add value wherever possible, enhancing every interaction and contributing to the overall success and objectives of the Club. Daily duties and responsibilities will include: Champion the value of Club membership by confidently communicating its benefits and proactively engaging non?members to drive membership growth. Handle all member and non?member bookings for Club Sites, aiming to convert every enquiry into a confirmed booking while offering attractive alternatives when first choice is not available, providing, at all times, sales through service. Manage membership renewals efficiently, processing payments and ensuring a seamless, positive renewal experience for every member. Conduct outbound calls to support retention, bookings management, and other targeted campaigns as directed by the Service Centre Management Team. Be confident, and knowledgeable on all Club products and Services to be able to deliver exceptional service on all calls, both inbound and outbound. To utilise skills of persuasion to encourage members to engage more with us or renew their membership. Provide exceptional service on every call, combining friendliness with professionalism to deliver accurate information and build strong member relationships. Consistently meet and exceed call?handling KPIs, contributing to the overall performance and success of the Service Centre. Drive customer satisfaction in line with Net Promoter Score expectations. To recognise when levels of confidentiality are required and remain professional at all times, ensuring to meet with all relevant legislation including GDPR and payment processing. We are looking for the following in applications: GCSE s or equivalent to include English and Maths Competent with Microsoft packages Experience of working within a busy customer environment or team Experience of customer interactions, service and persuasive skills Develop a good working knowledge, process understanding and time management Excellent customer facing, relationship building and interpersonal skills Excellent standard of verbal and written communication both internally and externally Experience of sales through service and product knowledge The Camping and Caravanning Club is a fantastic place to work, with a supportive and dedicated team. We've been helping people enjoy the great outdoors for over 120 years. We believe in rewarding our people for their hard work, so we have a great mix of benefits and opportunities, to give you the recognition you deserve: Benefits include 28 days annual leave plus bank holidays and holiday purchase scheme, 10% pension (5% / 5%), 3 x salary life assurance, an employee assistance programme, free staff membership for discounts on our Club sites and with our retail partners. We operate hybrid working, with 2 set days in the office and the option of working from home the remainder of the week (after probation period). We are especially keen to encourage expressions of interest from people currently under-represented within the Club, these include but are not limited to those from the LGBT+ community, people with disabilities, and people from ethnic minority backgrounds. We are an equal opportunities employer and actively committed to promoting equality and diversity, and the Club expects all staff, members and volunteers to share this commitment. We have signed the Armed Forces Covenant and welcome the Armed Forces community to apply. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. For this role, you must have evidence of the right to work in the UK. Please upload your anonymised CV Applications close : 18th May 2026
CUSTOMER SERVICE ADVISOR / WITHAM / UP TO £26,000 / GREAT BENEFITS Exciting new opportunity for an enthusiastic, well organised Customer Service Advisor to join a growing, ambitious business in Witham. Friendly working hours (9am-5pm, Mon-Fri) and excellent pay (up to £26k, dependent on experience). Dalebrook Supplies Ltd is a leading supplier of Melamine tableware and display products, supplying to a wide range of clients globally. With warehouses in China, the UK and Holland, and offices in Witham, Essex and Central London Where we also host a dedicated showroom we are well positioned to support our continued growth and international presence. As part of our ongoing expansion, we are excited to offer a fantastic opportunity for a Customer Service Advisor to join our dynamic team. Why You Should Work Here: Culturally, we adopt a focused and collaborative environment. You will find many of the employees have been with the business for some time, which we feel speaks volumes. The successful Customer Service Advisor can be assured that you will be joining a solid, professional and secure business, with extensive experience and an array of opportunities. What s on Offer? Competitive pay (up to £26K, based on experience) Full training and ongoing support Scope to progress within the business On-site parking Key Responsibilities of the Customer Service Advisor: First point of contact for incoming calls and enquiries Manage the sales inbox Qualify incoming leads and ensure that they are efficiently passed on to the Sales team to progress Provide accurate information and guidance to customers regarding product portfolio, services, orders Resolve customer issues and complaints in a professional manner time efficiently Provide administrative support to the Sales Team; Arrange for samples to be sent, Complete Quotation Requests, Action Brochure Requests, Book appointments for Sales team and Showroom visits, Ensure that customers are provided with relevant alternatives where required Ensure that Customer information is kept up to date and comprehensive within our system (Business Central) Cross train to provide support for the Order Processing team Skills & Experience Required: Previous experience in Customer Service essential Excellent communication skills both verbal and written Strong problem-solving abilities and exceptional attention to detail Proficiency in Microsoft Office programmes such as word, excel essential Experience in using and utilising systems desired Able to prioritise workload working both individually and as a team Ability to work in a fast paced environment What s Next? Don t wait around! APPLY NOW for this brilliant new Customer Service Advisor position.
May 08, 2026
Full time
CUSTOMER SERVICE ADVISOR / WITHAM / UP TO £26,000 / GREAT BENEFITS Exciting new opportunity for an enthusiastic, well organised Customer Service Advisor to join a growing, ambitious business in Witham. Friendly working hours (9am-5pm, Mon-Fri) and excellent pay (up to £26k, dependent on experience). Dalebrook Supplies Ltd is a leading supplier of Melamine tableware and display products, supplying to a wide range of clients globally. With warehouses in China, the UK and Holland, and offices in Witham, Essex and Central London Where we also host a dedicated showroom we are well positioned to support our continued growth and international presence. As part of our ongoing expansion, we are excited to offer a fantastic opportunity for a Customer Service Advisor to join our dynamic team. Why You Should Work Here: Culturally, we adopt a focused and collaborative environment. You will find many of the employees have been with the business for some time, which we feel speaks volumes. The successful Customer Service Advisor can be assured that you will be joining a solid, professional and secure business, with extensive experience and an array of opportunities. What s on Offer? Competitive pay (up to £26K, based on experience) Full training and ongoing support Scope to progress within the business On-site parking Key Responsibilities of the Customer Service Advisor: First point of contact for incoming calls and enquiries Manage the sales inbox Qualify incoming leads and ensure that they are efficiently passed on to the Sales team to progress Provide accurate information and guidance to customers regarding product portfolio, services, orders Resolve customer issues and complaints in a professional manner time efficiently Provide administrative support to the Sales Team; Arrange for samples to be sent, Complete Quotation Requests, Action Brochure Requests, Book appointments for Sales team and Showroom visits, Ensure that customers are provided with relevant alternatives where required Ensure that Customer information is kept up to date and comprehensive within our system (Business Central) Cross train to provide support for the Order Processing team Skills & Experience Required: Previous experience in Customer Service essential Excellent communication skills both verbal and written Strong problem-solving abilities and exceptional attention to detail Proficiency in Microsoft Office programmes such as word, excel essential Experience in using and utilising systems desired Able to prioritise workload working both individually and as a team Ability to work in a fast paced environment What s Next? Don t wait around! APPLY NOW for this brilliant new Customer Service Advisor position.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our rapidly growing Private Client Team manage funds, businesses and trusts of individuals, families and entrepreneurs. Alongside solving a constantly evolving range of technical challenges, working in this team means building strong relationships with individuals so you can become their trusted advisor and oversee their tax affairs in line with what they want to achieve as an individual or business. We've established a strong global network that is recognised as a leader especially in looking after entrepreneurs and owner-managed businesses. You'll need excellent people skills and strong technical ability as you visit clients across the world. In return, you'll have unparalleled access to partners and opportunities to develop your career in many different directions as you work across a truly diverse portfolio of global clients. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. Responsibilities: Play a significant role in supporting the Partners with the management of their client portfolio and growing the firm's Succession planning and IHT advisory business. Act as a client relationship point of contact for significant high net worth individuals and their families. Be responsible for undertaking Succession Planning Reviews and related assignments for key clients. Win new clients through networking and business development together with the wider BDO Private Wealth group and our mutual professional contacts. Act as a key point of contact within the Firm for the client. Responsibility for tax planning and complex IHT issues with a focus on variety of directly held assets or use of family vehicles, e.g. companies and trusts. Advise on ad hoc projects and be deemed as an expert in some areas of Private Client Tax, including but not limited to IHT, succession planning and use of trusts. Profitably manage a small portfolio of complex clients. Ensure that the firm's quality control procedures are adhered to on their clients. Commercial management of their clients i.e. setting budgets, monitoring workflows and contributing to a commercial and sustainably profitable business. Be involved in the team, supporting your peers from a technical perspective, and developing the next generation of advisers. Identify risk and technical matters, as well as identifying opportunities, and acting on these accordingly. Develop, execute and manage the account development for own client portfolio. Contribute to the tax group's sales and marketing activities in developing new work wins. Overall responsibility for resource planning and allocation for their portfolio. Staff training and development including recommendations for promotion. Counsel, appraise, develop and motivate staff as appropriate. Liaise with Tax Authorities. Liaising between clients and their other advisers in a collaborative and efficient manner. Act as a liaison between the client and other service lines and tax specialists within the firm. Act as a role model for the firm, both externally and internally. Consult with colleagues and Partners on technical and risk matters. We are looking for someone who: Has an in depth, up to date knowledge of taxation with experience of advising high net worth individuals, their families and wealth protection structures. Strong experiences and the ability to lead projects in succession planning for multi-generational families and the provide support to the wider private client team as a technical expert at the highest level on a wide range of inheritance tax matters. Experience advising in the trusts and estates specialist area and working with trustees and wealth advisory teams on the taxation considerations Has experience of managing a portfolio of clients including control of client take-on and engagement, billings and identification of new opportunities. Strong experiences and the ability to lead projects in succession planning for multi-generational families and the provide technical expertise and support to the wider private client team on a wide range of inheritance tax matters. Is able to provide private client and trust compliance and advisory services to a wide range of clients using resource from a shared service team. Has an understanding of potential risks to the firm arising from various aspects of client engagement. Can guide and supervise less experienced colleagues. Can support, train, mentor and advise others. Will challenge current practice - driving improvements and championing change. Takes personal responsibility for own decisions and actions and those of others. Leads projects of varying scale and complexity. CTA and/or ACA qualified or equivalent. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 08, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our rapidly growing Private Client Team manage funds, businesses and trusts of individuals, families and entrepreneurs. Alongside solving a constantly evolving range of technical challenges, working in this team means building strong relationships with individuals so you can become their trusted advisor and oversee their tax affairs in line with what they want to achieve as an individual or business. We've established a strong global network that is recognised as a leader especially in looking after entrepreneurs and owner-managed businesses. You'll need excellent people skills and strong technical ability as you visit clients across the world. In return, you'll have unparalleled access to partners and opportunities to develop your career in many different directions as you work across a truly diverse portfolio of global clients. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. Responsibilities: Play a significant role in supporting the Partners with the management of their client portfolio and growing the firm's Succession planning and IHT advisory business. Act as a client relationship point of contact for significant high net worth individuals and their families. Be responsible for undertaking Succession Planning Reviews and related assignments for key clients. Win new clients through networking and business development together with the wider BDO Private Wealth group and our mutual professional contacts. Act as a key point of contact within the Firm for the client. Responsibility for tax planning and complex IHT issues with a focus on variety of directly held assets or use of family vehicles, e.g. companies and trusts. Advise on ad hoc projects and be deemed as an expert in some areas of Private Client Tax, including but not limited to IHT, succession planning and use of trusts. Profitably manage a small portfolio of complex clients. Ensure that the firm's quality control procedures are adhered to on their clients. Commercial management of their clients i.e. setting budgets, monitoring workflows and contributing to a commercial and sustainably profitable business. Be involved in the team, supporting your peers from a technical perspective, and developing the next generation of advisers. Identify risk and technical matters, as well as identifying opportunities, and acting on these accordingly. Develop, execute and manage the account development for own client portfolio. Contribute to the tax group's sales and marketing activities in developing new work wins. Overall responsibility for resource planning and allocation for their portfolio. Staff training and development including recommendations for promotion. Counsel, appraise, develop and motivate staff as appropriate. Liaise with Tax Authorities. Liaising between clients and their other advisers in a collaborative and efficient manner. Act as a liaison between the client and other service lines and tax specialists within the firm. Act as a role model for the firm, both externally and internally. Consult with colleagues and Partners on technical and risk matters. We are looking for someone who: Has an in depth, up to date knowledge of taxation with experience of advising high net worth individuals, their families and wealth protection structures. Strong experiences and the ability to lead projects in succession planning for multi-generational families and the provide support to the wider private client team as a technical expert at the highest level on a wide range of inheritance tax matters. Experience advising in the trusts and estates specialist area and working with trustees and wealth advisory teams on the taxation considerations Has experience of managing a portfolio of clients including control of client take-on and engagement, billings and identification of new opportunities. Strong experiences and the ability to lead projects in succession planning for multi-generational families and the provide technical expertise and support to the wider private client team on a wide range of inheritance tax matters. Is able to provide private client and trust compliance and advisory services to a wide range of clients using resource from a shared service team. Has an understanding of potential risks to the firm arising from various aspects of client engagement. Can guide and supervise less experienced colleagues. Can support, train, mentor and advise others. Will challenge current practice - driving improvements and championing change. Takes personal responsibility for own decisions and actions and those of others. Leads projects of varying scale and complexity. CTA and/or ACA qualified or equivalent. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Job Title: Customer Service Administrator Contract: Full Time, Permanent (Office Based) Salary: up to £28,000 Start Date: ASAP - Happy to work around notice periods The Commercial Division at SF Recruitment are currently working with a UK based, family run manufacturing business, who due to huge growth and success over the past 2 years are looking to grow their Customer Service and Sales Support Team. They are looking to add a talented and experienced Customer Service Administrator to their team. As a Customer Service Administrator, you will report directly into the Customer Service Manager and take a more senior lead amongst the team. Looking and creating new and engaging ways to improve the overall customer experience/journey, and also support with account management for key customers. Additional daily responsibilities could include: - Deliver a first-class customer and supplier experience whilst handling enquiries via email and telephone communication, aiming for a first point of call response. Alternatively taking detailed messages to share across with relevant department. - Take a lead on handling escalated enquiries and more sensitive cases, ensuring that these are prioritised and resolved efficiently within a timely manner. - Sourcing and preparing customer quotations. - Raising and processing customer orders. - Maintaining effective communication from quotation through to successful delivery of products. - Providing additional administrative support to the wider Customer Service, Sales and internal departments. The successful candidate will ideally have experience in a similar role as listed above, however, what is essential is that you have a passion for delivering an exceptional customer experience, and have excellent communication skills both verbal and written. This position can be fast paced, and demanding at certain times, so it is key that you are able to prioritise tasks and remain calm when working under pressure, as well as comfortable solving problems. Full training and support will be provided for the successful candidate. If you would like to find out more regarding the above position, please click 'Apply Now' with a copy of your up-to-date CV. Or alternatively, send across a copy of your CV to (url removed) and I will be in contact.
May 06, 2026
Full time
Job Title: Customer Service Administrator Contract: Full Time, Permanent (Office Based) Salary: up to £28,000 Start Date: ASAP - Happy to work around notice periods The Commercial Division at SF Recruitment are currently working with a UK based, family run manufacturing business, who due to huge growth and success over the past 2 years are looking to grow their Customer Service and Sales Support Team. They are looking to add a talented and experienced Customer Service Administrator to their team. As a Customer Service Administrator, you will report directly into the Customer Service Manager and take a more senior lead amongst the team. Looking and creating new and engaging ways to improve the overall customer experience/journey, and also support with account management for key customers. Additional daily responsibilities could include: - Deliver a first-class customer and supplier experience whilst handling enquiries via email and telephone communication, aiming for a first point of call response. Alternatively taking detailed messages to share across with relevant department. - Take a lead on handling escalated enquiries and more sensitive cases, ensuring that these are prioritised and resolved efficiently within a timely manner. - Sourcing and preparing customer quotations. - Raising and processing customer orders. - Maintaining effective communication from quotation through to successful delivery of products. - Providing additional administrative support to the wider Customer Service, Sales and internal departments. The successful candidate will ideally have experience in a similar role as listed above, however, what is essential is that you have a passion for delivering an exceptional customer experience, and have excellent communication skills both verbal and written. This position can be fast paced, and demanding at certain times, so it is key that you are able to prioritise tasks and remain calm when working under pressure, as well as comfortable solving problems. Full training and support will be provided for the successful candidate. If you would like to find out more regarding the above position, please click 'Apply Now' with a copy of your up-to-date CV. Or alternatively, send across a copy of your CV to (url removed) and I will be in contact.
Sales Advisors - EE If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. Long Description What's in it for you? Competitive Salary : Starting at £26,116, rising to £26,738 after 8 months, plus an uncapped commission scheme Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you Paid Carer's Leave : Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts : Save on EE & BT products, including mobile and broadband. Career Development : Support in achieving the career you want without limits. Season Ticket Travel Loan : Funds for your travel to and from work. Volunteering Days : Give back to your local community. Optional Private Healthcare and Dental : Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at
May 06, 2026
Full time
Sales Advisors - EE If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. Long Description What's in it for you? Competitive Salary : Starting at £26,116, rising to £26,738 after 8 months, plus an uncapped commission scheme Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you Paid Carer's Leave : Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts : Save on EE & BT products, including mobile and broadband. Career Development : Support in achieving the career you want without limits. Season Ticket Travel Loan : Funds for your travel to and from work. Volunteering Days : Give back to your local community. Optional Private Healthcare and Dental : Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at
Customer Service Advisor Private Patient Team Competitive Salary with Excellent Benefits Full-time & Evening Part-Time Opportunities Permanent Brentwood Spire Healthcare's Patient Support Centre in Brentwood has multiple opportunities for Customer Service Advisors to join our dedicated Private Patient Team. We're hiring across a range of full-time and evening- based part-time contracts , offering flexibility to suit different working patterns. This is an excellent opportunity for someone with strong customer service skills to develop a career in healthcare, in a fast-paced, rewarding, and people-focused role. Working hours We offer a range of contracted hours: Full- time (37.5 hours): Shifts between 8am-7pm, Monday to Friday, plus 1 in 4 Saturdays (8am-4pm) Part-time (evenings): 20 hours: 3pm-7pm, Monday to Friday + 1 in 4 Saturdays (8am-4pm) 5 hours: 3:30pm-7pm, Monday to Friday + 1 in 4 Saturdays (8am-4pm) What you'll be doing As part of the Private Patient Team, you'll be the first point of contact for patients looking to fund their own treatment. You'll provide clear, accurate information on procedures and costs, helping patients understand their options and feel supported every step of the way. Day to day you will: Respond to patient enquiries by phone and email in a professional, friendly manner Provide quotations for procedures Explain next steps and book consultations, tests, or procedures Accurately handle patient details and maintain records in our CRM and SAP systems Liaise with internal teams to ensure patients receive the right information quickly and efficiently What we're looking for Experience in a customer service or reception-style role, handling high volumes of enquiries Excellent communication and organisational skills Strong numeracy skills with the ability to calculate procedure costs A professional, calm telephone manner Ability to multitask, prioritise, and work accurately under pressure Knowledge of the private healthcare sector is desirable but not essential Contract Type: Permanent Benefits We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Private medical insurance Life assurance Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. We commit to our employee's well-being through work life balance, on-going development, support and reward. For us, it's more than just treating patients; it's about looking after people. If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.
May 05, 2026
Full time
Customer Service Advisor Private Patient Team Competitive Salary with Excellent Benefits Full-time & Evening Part-Time Opportunities Permanent Brentwood Spire Healthcare's Patient Support Centre in Brentwood has multiple opportunities for Customer Service Advisors to join our dedicated Private Patient Team. We're hiring across a range of full-time and evening- based part-time contracts , offering flexibility to suit different working patterns. This is an excellent opportunity for someone with strong customer service skills to develop a career in healthcare, in a fast-paced, rewarding, and people-focused role. Working hours We offer a range of contracted hours: Full- time (37.5 hours): Shifts between 8am-7pm, Monday to Friday, plus 1 in 4 Saturdays (8am-4pm) Part-time (evenings): 20 hours: 3pm-7pm, Monday to Friday + 1 in 4 Saturdays (8am-4pm) 5 hours: 3:30pm-7pm, Monday to Friday + 1 in 4 Saturdays (8am-4pm) What you'll be doing As part of the Private Patient Team, you'll be the first point of contact for patients looking to fund their own treatment. You'll provide clear, accurate information on procedures and costs, helping patients understand their options and feel supported every step of the way. Day to day you will: Respond to patient enquiries by phone and email in a professional, friendly manner Provide quotations for procedures Explain next steps and book consultations, tests, or procedures Accurately handle patient details and maintain records in our CRM and SAP systems Liaise with internal teams to ensure patients receive the right information quickly and efficiently What we're looking for Experience in a customer service or reception-style role, handling high volumes of enquiries Excellent communication and organisational skills Strong numeracy skills with the ability to calculate procedure costs A professional, calm telephone manner Ability to multitask, prioritise, and work accurately under pressure Knowledge of the private healthcare sector is desirable but not essential Contract Type: Permanent Benefits We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Private medical insurance Life assurance Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. We commit to our employee's well-being through work life balance, on-going development, support and reward. For us, it's more than just treating patients; it's about looking after people. If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.
About the Role Customer Service Advisor We are looking for a proactive and detail-focused Customer Service Advisor to join our team in Knottingley. As a Customer Service Advisor at Panda, you will play an important role in supporting our sales, operations and managed services teams. This is a varied role where you will help keep customer orders, quotations, records and service information accurate, up to date and moving smoothly through the business. This is a great opportunity for someone who enjoys customer contact, administration, problem solving and working with different teams to make sure customers receive a reliable, professional service. The Role This Customer Service Advisor role sits at the centre of customer service, sales administration and operational support. You will help ensure orders are processed correctly, customer information is maintained, and internal teams have the information they need to deliver on time and to a high standard. You will become a confident user of our CRM system, keeping customer and order information accurate so the business can make informed decisions and maintain strong service performance. What You ll Be Doing Processing customer orders from sales information and quotations. Keeping sales orders, costs and customer records accurate and up to date on the CRM system. Developing strong knowledge of the CRM system and becoming a key user for the team. Supporting repeat work, standing orders and rental agreements. Preparing and updating customer spreadsheets, databases and files. Assisting with the preparation of customer quotations. Obtaining customer purchase orders and allocating them to the correct jobs. Supporting ordering processes, including disposal and subcontracting requirements. Liaising with Sales and Operations teams to help ensure customer deadlines are met. Responding to customer enquiries and supporting service performance monitoring. Proactively contacting down trader customers and helping identify opportunities to improve revenue. Providing regular feedback to Sales and Operations on revenue, profitability and customer activity. Ensuring orders are completed and invoiced within agreed timelines. Providing day-to-day administrative support to internal and external sales and operations teams. About You You will be organised, reliable and comfortable managing a varied workload. You will enjoy working with people, solving problems and keeping information accurate. You will bring: Previous experience in a customer service, sales support or administration role. Strong written and verbal communication skills. Good attention to detail and a methodical approach to your work. Confidence working with Microsoft Office, particularly Excel. The ability to learn new systems and processes quickly. A proactive approach and willingness to take initiative. Strong organisational skills and the ability to prioritise. A positive, can-do attitude and the ability to work well as part of a wider team. Why Join Panda? This is a hands-on Customer Service Advisor opportunity where your work will directly support our customers, our sales activity and the smooth running of our day-to-day operations. You will be joining a business with a clear purpose, a strong focus on service, and teams who work together to keep things moving. If you enjoy a busy, varied role where accuracy, communication and customer care matter, this could be a great next step. About Us We are Panda. We value waste. We re in the business of waste management but that doesn t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, people are at the heart of everything we do . We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other s wellbeing, encourage development, and support growth because we know we re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We own what we do . From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity . Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)
May 05, 2026
Full time
About the Role Customer Service Advisor We are looking for a proactive and detail-focused Customer Service Advisor to join our team in Knottingley. As a Customer Service Advisor at Panda, you will play an important role in supporting our sales, operations and managed services teams. This is a varied role where you will help keep customer orders, quotations, records and service information accurate, up to date and moving smoothly through the business. This is a great opportunity for someone who enjoys customer contact, administration, problem solving and working with different teams to make sure customers receive a reliable, professional service. The Role This Customer Service Advisor role sits at the centre of customer service, sales administration and operational support. You will help ensure orders are processed correctly, customer information is maintained, and internal teams have the information they need to deliver on time and to a high standard. You will become a confident user of our CRM system, keeping customer and order information accurate so the business can make informed decisions and maintain strong service performance. What You ll Be Doing Processing customer orders from sales information and quotations. Keeping sales orders, costs and customer records accurate and up to date on the CRM system. Developing strong knowledge of the CRM system and becoming a key user for the team. Supporting repeat work, standing orders and rental agreements. Preparing and updating customer spreadsheets, databases and files. Assisting with the preparation of customer quotations. Obtaining customer purchase orders and allocating them to the correct jobs. Supporting ordering processes, including disposal and subcontracting requirements. Liaising with Sales and Operations teams to help ensure customer deadlines are met. Responding to customer enquiries and supporting service performance monitoring. Proactively contacting down trader customers and helping identify opportunities to improve revenue. Providing regular feedback to Sales and Operations on revenue, profitability and customer activity. Ensuring orders are completed and invoiced within agreed timelines. Providing day-to-day administrative support to internal and external sales and operations teams. About You You will be organised, reliable and comfortable managing a varied workload. You will enjoy working with people, solving problems and keeping information accurate. You will bring: Previous experience in a customer service, sales support or administration role. Strong written and verbal communication skills. Good attention to detail and a methodical approach to your work. Confidence working with Microsoft Office, particularly Excel. The ability to learn new systems and processes quickly. A proactive approach and willingness to take initiative. Strong organisational skills and the ability to prioritise. A positive, can-do attitude and the ability to work well as part of a wider team. Why Join Panda? This is a hands-on Customer Service Advisor opportunity where your work will directly support our customers, our sales activity and the smooth running of our day-to-day operations. You will be joining a business with a clear purpose, a strong focus on service, and teams who work together to keep things moving. If you enjoy a busy, varied role where accuracy, communication and customer care matter, this could be a great next step. About Us We are Panda. We value waste. We re in the business of waste management but that doesn t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, people are at the heart of everything we do . We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other s wellbeing, encourage development, and support growth because we know we re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We own what we do . From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity . Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)
Customer Success Advisor Location: Hybrid/Fort Dunlop 1 day per week (Tuesday) Salary: £26,500 per annum + excellent benefits! Contract Type: 12 month FTC What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You Because you are someone who thrives on connection, communication, and creating outstanding customer experiences. At Wilmington Plc, we are building a high-performing Customer Success team that sits at the heart of our Customer Experience Function. We need people who love speaking with customers, enjoy solving problems, and take pride in turning every interaction into a positive outcome. As a Customer Success Advisor, you will play a vital role in driving customer growth, strengthening retention, and reducing churn by ensuring every customer feels supported, understood, and valued. You will be the Trusted Advisor our customers rely on throughout their journey with us. Please note: To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job Purpose, Tasks and Responsibilities You will be responsible for: • Responding promptly and professionally to global public enquiries across phone, email, web chat, and Teams, qualifying customer needs and recommending suitable learning or membership solutions. • Managing the full sales journey from initial enquiry through to conversion, meeting individual sales targets and KPIs. • Proactively engage high-potential leads using multi-channel outreach, nurturing pipeline activity and maximising conversion opportunities. • Supporting marketing campaigns and events to drive engagement and generate new leads, while promoting upcoming courses and memberships. • Delivering an excellent ongoing service to members, building strong relationships that drive loyalty and long-term retention. • Managing renewals through proactive engagement, identifying upsell and cross-sell opportunities to maximise customer value. • Processing onboarding materials, fulfilment requests, and member communications accurately and on time. • Handling cancellations, refunds, invoicing, and payment queries in line with company policy and compliance requirements. • Maintaining accurate customer records across CRM and e-commerce systems, including completing regulatory and sanctions checks. • Collaborating closely with the onboarding team to ensure a seamless end-to-end customer experience. What s the Best Thing About This Role You are at the centre of the customer journey every call, email, and conversation is an opportunity to make a real impact. You ll see the direct results of your work in customer satisfaction, renewals, and long-term relationships, all while developing your sales, communication, and customer success expertise in a supportive, high-energy team. What s the Most Challenging Thing About This Role You ll be working in a fast-paced, high-volume environment where priorities can shift quickly. Success comes from staying organised, resilient, and consistently delivering a high level of service while balancing inbound queries, outbound activity, and retention goals all at once. What We re Looking For To be successful in this role, you must have / be: • Experience handling a high volume of inbound and outbound customer communications in a sales, call centre, or customer service environment. • Proven ability to work to sales targets and service level expectations. • Strong communication skills with the ability to build rapport quickly and confidently. • Excellent organisational skills with the ability to manage multiple priorities under pressure. • High attention to detail and a consistent, accurate approach to work. • Confident, reliable, and a strong team player. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us Wilmington plc is a dynamic and expanding group of companies united by a simple purpose turning knowledge into advantage. We provide trusted information, training, and insight to professional markets across Risk & Compliance, Finance, Legal, and Insight sectors. Our businesses help organisations and professionals perform better through high-quality, relevant, and reliable knowledge. We collaborate across the Group, share success, and remain relentlessly focused on delivering value for our customers. Join us and do Work That Means Something At Wilmington plc, we help customers do the right business in the right way providing data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll enjoy the flexibility of hybrid working alongside a broad range of learning, career, and development opportunities. Whether you re returning to work, taking your next step, or looking to make a bigger impact, you ll be doing work with real meaning. Join us and make a real difference. Click APPLY today.
May 05, 2026
Contractor
Customer Success Advisor Location: Hybrid/Fort Dunlop 1 day per week (Tuesday) Salary: £26,500 per annum + excellent benefits! Contract Type: 12 month FTC What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You Because you are someone who thrives on connection, communication, and creating outstanding customer experiences. At Wilmington Plc, we are building a high-performing Customer Success team that sits at the heart of our Customer Experience Function. We need people who love speaking with customers, enjoy solving problems, and take pride in turning every interaction into a positive outcome. As a Customer Success Advisor, you will play a vital role in driving customer growth, strengthening retention, and reducing churn by ensuring every customer feels supported, understood, and valued. You will be the Trusted Advisor our customers rely on throughout their journey with us. Please note: To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job Purpose, Tasks and Responsibilities You will be responsible for: • Responding promptly and professionally to global public enquiries across phone, email, web chat, and Teams, qualifying customer needs and recommending suitable learning or membership solutions. • Managing the full sales journey from initial enquiry through to conversion, meeting individual sales targets and KPIs. • Proactively engage high-potential leads using multi-channel outreach, nurturing pipeline activity and maximising conversion opportunities. • Supporting marketing campaigns and events to drive engagement and generate new leads, while promoting upcoming courses and memberships. • Delivering an excellent ongoing service to members, building strong relationships that drive loyalty and long-term retention. • Managing renewals through proactive engagement, identifying upsell and cross-sell opportunities to maximise customer value. • Processing onboarding materials, fulfilment requests, and member communications accurately and on time. • Handling cancellations, refunds, invoicing, and payment queries in line with company policy and compliance requirements. • Maintaining accurate customer records across CRM and e-commerce systems, including completing regulatory and sanctions checks. • Collaborating closely with the onboarding team to ensure a seamless end-to-end customer experience. What s the Best Thing About This Role You are at the centre of the customer journey every call, email, and conversation is an opportunity to make a real impact. You ll see the direct results of your work in customer satisfaction, renewals, and long-term relationships, all while developing your sales, communication, and customer success expertise in a supportive, high-energy team. What s the Most Challenging Thing About This Role You ll be working in a fast-paced, high-volume environment where priorities can shift quickly. Success comes from staying organised, resilient, and consistently delivering a high level of service while balancing inbound queries, outbound activity, and retention goals all at once. What We re Looking For To be successful in this role, you must have / be: • Experience handling a high volume of inbound and outbound customer communications in a sales, call centre, or customer service environment. • Proven ability to work to sales targets and service level expectations. • Strong communication skills with the ability to build rapport quickly and confidently. • Excellent organisational skills with the ability to manage multiple priorities under pressure. • High attention to detail and a consistent, accurate approach to work. • Confident, reliable, and a strong team player. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us Wilmington plc is a dynamic and expanding group of companies united by a simple purpose turning knowledge into advantage. We provide trusted information, training, and insight to professional markets across Risk & Compliance, Finance, Legal, and Insight sectors. Our businesses help organisations and professionals perform better through high-quality, relevant, and reliable knowledge. We collaborate across the Group, share success, and remain relentlessly focused on delivering value for our customers. Join us and do Work That Means Something At Wilmington plc, we help customers do the right business in the right way providing data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll enjoy the flexibility of hybrid working alongside a broad range of learning, career, and development opportunities. Whether you re returning to work, taking your next step, or looking to make a bigger impact, you ll be doing work with real meaning. Join us and make a real difference. Click APPLY today.
Service Delivery Team Leader St Ives, Cambridgeshire (office-based, 5 days a week) Full-time (Mon Fri, 37.5 hrs) Salary £32,000 Join our fast-paced Contact Centre as a hands-on Team Leader. You ll lead, coach and inspire a team of advisors, driving performance while creating a supportive, high-performing culture. What you ll do: Lead, coach and develop a high-performing team Deliver KPIs across service, quality, sales and productivity Use data and insight to improve performance and customer outcomes Champion quality and continuous improvement Own training and development to build team capability What you ll bring: Proven Team Leader experience (essential) , ideally in a Contact Centre Strong track record of delivering against KPIs Excellent coaching, communication and decision-making skills A proactive, resilient and solutions-focused mindset Why join us? £32,000+ salary (depending on experience) No weekends + 33 days holiday Private medical, pension, life assurance & wellbeing support Gym subsidy, cycle scheme & more You ll play a key role in shaping team culture and customer experience, with the autonomy to lead and the support to succeed. Apply now by sending your CV to (url removed) or call (phone number removed). INDHUN
May 04, 2026
Full time
Service Delivery Team Leader St Ives, Cambridgeshire (office-based, 5 days a week) Full-time (Mon Fri, 37.5 hrs) Salary £32,000 Join our fast-paced Contact Centre as a hands-on Team Leader. You ll lead, coach and inspire a team of advisors, driving performance while creating a supportive, high-performing culture. What you ll do: Lead, coach and develop a high-performing team Deliver KPIs across service, quality, sales and productivity Use data and insight to improve performance and customer outcomes Champion quality and continuous improvement Own training and development to build team capability What you ll bring: Proven Team Leader experience (essential) , ideally in a Contact Centre Strong track record of delivering against KPIs Excellent coaching, communication and decision-making skills A proactive, resilient and solutions-focused mindset Why join us? £32,000+ salary (depending on experience) No weekends + 33 days holiday Private medical, pension, life assurance & wellbeing support Gym subsidy, cycle scheme & more You ll play a key role in shaping team culture and customer experience, with the autonomy to lead and the support to succeed. Apply now by sending your CV to (url removed) or call (phone number removed). INDHUN
