Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview: As an Associate Director, you will be responsible for managing a portfolio of clients and for the timely delivery of services. You will also support Partners/Directors with complex HM Revenue & Customs enquiries and voluntary disclosures to ensure a satisfactory settlement is negotiated between the client and H M Revenue & Customs. You will be expected to contribute toward marketing and business development initiatives and build sustainable internal and external client relationships. Responsibilities: Be a stakeholder in the delivery of the Tax strategic framework by involvement with team's strategy in conjunction with Partners/Directors. Manage the every day running of the HM Revenue & Customs enquiries or disclosure for a portfolio of clients. Prepare investigation and disclosure reports, including all computational aspects of the report, for submission to the HMRC Specialist Investigations, working directly to a Partner and delegating appropriate tasks to junior staff. Liaise directly with clients, contacts and other parties to ensure work is completed and produced according to the desired timescales. Prepare agendas for all meeting with clients and/or H M Revenue & Customs and ensure that all points are followed up after the meeting. Prepare work plans and liaise with the partner/director to ensure that the report covers all areas included in the work plan. Take part in the negotiation of the settlement either directly or by providing the partner with an aide memoir in relation to the details of the case and the specific technical arguments that are likely to arise. Recruit, retain, develop and motivate the team's junior employees. This includes participating in recruitment, ensuring job appraisal documentation is completed within deadlines, and ensuring appropriate objectives and development plans are in place for counselees. Manage the billing and collection in respect of each client in their portfolio. Identify and recognise business and sales opportunities and inform the Partner/Director and client as appropriate. Maintain a network of professional and business contacts. Act as an ambassador of the firm, participate in marketing events, keep abreast of the wide range of services the firm offers and suggest innovative products and services. Requirements: CTA/ACA/ACCA qualified (or overseas equivalent), or relevant work experience within HM Revenue & Customs Demonstrable post qualified experience across all aspects of tax dispute resolution Strong experience of HMRC enquiries and voluntary disclosures Report writing and tax computational experience Excellent client relationship, project management and business management skills Knowledge of Microsoft Office Previous people management experience with the ability to develop team members Highly collaborative and a team player You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 01, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview: As an Associate Director, you will be responsible for managing a portfolio of clients and for the timely delivery of services. You will also support Partners/Directors with complex HM Revenue & Customs enquiries and voluntary disclosures to ensure a satisfactory settlement is negotiated between the client and H M Revenue & Customs. You will be expected to contribute toward marketing and business development initiatives and build sustainable internal and external client relationships. Responsibilities: Be a stakeholder in the delivery of the Tax strategic framework by involvement with team's strategy in conjunction with Partners/Directors. Manage the every day running of the HM Revenue & Customs enquiries or disclosure for a portfolio of clients. Prepare investigation and disclosure reports, including all computational aspects of the report, for submission to the HMRC Specialist Investigations, working directly to a Partner and delegating appropriate tasks to junior staff. Liaise directly with clients, contacts and other parties to ensure work is completed and produced according to the desired timescales. Prepare agendas for all meeting with clients and/or H M Revenue & Customs and ensure that all points are followed up after the meeting. Prepare work plans and liaise with the partner/director to ensure that the report covers all areas included in the work plan. Take part in the negotiation of the settlement either directly or by providing the partner with an aide memoir in relation to the details of the case and the specific technical arguments that are likely to arise. Recruit, retain, develop and motivate the team's junior employees. This includes participating in recruitment, ensuring job appraisal documentation is completed within deadlines, and ensuring appropriate objectives and development plans are in place for counselees. Manage the billing and collection in respect of each client in their portfolio. Identify and recognise business and sales opportunities and inform the Partner/Director and client as appropriate. Maintain a network of professional and business contacts. Act as an ambassador of the firm, participate in marketing events, keep abreast of the wide range of services the firm offers and suggest innovative products and services. Requirements: CTA/ACA/ACCA qualified (or overseas equivalent), or relevant work experience within HM Revenue & Customs Demonstrable post qualified experience across all aspects of tax dispute resolution Strong experience of HMRC enquiries and voluntary disclosures Report writing and tax computational experience Excellent client relationship, project management and business management skills Knowledge of Microsoft Office Previous people management experience with the ability to develop team members Highly collaborative and a team player You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview: As an Associate Director, you will be responsible for managing a portfolio of clients and for the timely delivery of services. You will also support Partners/Directors with complex HM Revenue & Customs enquiries and voluntary disclosures to ensure a satisfactory settlement is negotiated between the client and H M Revenue & Customs. You will be expected to contribute toward marketing and business development initiatives and build sustainable internal and external client relationships. Responsibilities: Be a stakeholder in the delivery of the Tax strategic framework by involvement with team's strategy in conjunction with Partners/Directors. Manage the every day running of the HM Revenue & Customs enquiries or disclosure for a portfolio of clients. Prepare investigation and disclosure reports, including all computational aspects of the report, for submission to the HMRC Specialist Investigations, working directly to a Partner and delegating appropriate tasks to junior staff. Liaise directly with clients, contacts and other parties to ensure work is completed and produced according to the desired timescales. Prepare agendas for all meeting with clients and/or H M Revenue & Customs and ensure that all points are followed up after the meeting. Prepare work plans and liaise with the partner/director to ensure that the report covers all areas included in the work plan. Take part in the negotiation of the settlement either directly or by providing the partner with an aide memoir in relation to the details of the case and the specific technical arguments that are likely to arise. Recruit, retain, develop and motivate the team's junior employees. This includes participating in recruitment, ensuring job appraisal documentation is completed within deadlines, and ensuring appropriate objectives and development plans are in place for counselees. Manage the billing and collection in respect of each client in their portfolio. Identify and recognise business and sales opportunities and inform the Partner/Director and client as appropriate. Maintain a network of professional and business contacts. Act as an ambassador of the firm, participate in marketing events, keep abreast of the wide range of services the firm offers and suggest innovative products and services. Requirements: CTA/ACA/ACCA qualified (or overseas equivalent), or relevant work experience within HM Revenue & Customs Demonstrable post qualified experience across all aspects of tax dispute resolution Strong experience of HMRC enquiries and voluntary disclosures Report writing and tax computational experience Excellent client relationship, project management and business management skills Knowledge of Microsoft Office Previous people management experience with the ability to develop team members Highly collaborative and a team player You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 01, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview: As an Associate Director, you will be responsible for managing a portfolio of clients and for the timely delivery of services. You will also support Partners/Directors with complex HM Revenue & Customs enquiries and voluntary disclosures to ensure a satisfactory settlement is negotiated between the client and H M Revenue & Customs. You will be expected to contribute toward marketing and business development initiatives and build sustainable internal and external client relationships. Responsibilities: Be a stakeholder in the delivery of the Tax strategic framework by involvement with team's strategy in conjunction with Partners/Directors. Manage the every day running of the HM Revenue & Customs enquiries or disclosure for a portfolio of clients. Prepare investigation and disclosure reports, including all computational aspects of the report, for submission to the HMRC Specialist Investigations, working directly to a Partner and delegating appropriate tasks to junior staff. Liaise directly with clients, contacts and other parties to ensure work is completed and produced according to the desired timescales. Prepare agendas for all meeting with clients and/or H M Revenue & Customs and ensure that all points are followed up after the meeting. Prepare work plans and liaise with the partner/director to ensure that the report covers all areas included in the work plan. Take part in the negotiation of the settlement either directly or by providing the partner with an aide memoir in relation to the details of the case and the specific technical arguments that are likely to arise. Recruit, retain, develop and motivate the team's junior employees. This includes participating in recruitment, ensuring job appraisal documentation is completed within deadlines, and ensuring appropriate objectives and development plans are in place for counselees. Manage the billing and collection in respect of each client in their portfolio. Identify and recognise business and sales opportunities and inform the Partner/Director and client as appropriate. Maintain a network of professional and business contacts. Act as an ambassador of the firm, participate in marketing events, keep abreast of the wide range of services the firm offers and suggest innovative products and services. Requirements: CTA/ACA/ACCA qualified (or overseas equivalent), or relevant work experience within HM Revenue & Customs Demonstrable post qualified experience across all aspects of tax dispute resolution Strong experience of HMRC enquiries and voluntary disclosures Report writing and tax computational experience Excellent client relationship, project management and business management skills Knowledge of Microsoft Office Previous people management experience with the ability to develop team members Highly collaborative and a team player You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ernest Gordon Recruitment Limited
Gloucester, Gloucestershire
Service Advisor (Automotive/Dealership) Gloucester, England £27,000-£30,0000 + Training + Progression + Overtime + Employee Discount + Company Benefits Are you Service Advisor or similar, with a background in the automotive industry, having previous experience within a customer facing role, looking to join a well-established, rapidly growing company, rich with nearly 50 years of history, operating out of 15+ dealerships across the Southwest and Wales? Do you want to be a key member in a team of highly skilled specialists, recognised as leaders within the automotive industry, joining a company offering not just best-in-class in-house training, but also scalable career progression opportunities in addition to impressive technical development? On offer for the successful Service Advisor or similar is the unmissable opportunity to join a well-established, highly-respected company undergoing a period of rapid expansion, offering not just impressive career progression opportunities, but also the chance to develop both professionally and personally in your role Presenting itself is the opportunity to become a key member in a team of highly skilled specialists, recognised as industry leaders, known for their highest level of service and premium quality workmanship in every job they undertake. In this role, the successful Service Advisor or similar will act as the main point of contact. You will be the go-to person for relaying information between customer and technician. In addition, you will also be responsible for co-ordinating both service and repairs as well as providing clear solutions to clients. On top of this, you will be responsible for keeping accurate technical documentation in addition to detail management. Finally, you will be responsible for the upsell of aftersales products. The ideal Service Advisor or similar will have previous experience in a Service Advisor role, and/or previous experience as a vehicle technician or similar having a prior customer facing role. In addition, you will also have a background within the automotive sector as well as a desire to work within a dealership setting. Finally, you will hold a full, valid UK driver's license. The Role: Main point of contact between Technicians and Customers Co-ordination of repairs, providing clear solutions Maintain accurate technical documentation/records The Person: Background in the Automotive industry Previous experience in a Service Advisor role/Vehicle Technician with previous customer facing roles Holds a full, valid UK driver's license Reference: BBBH24589 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Apr 01, 2026
Full time
Service Advisor (Automotive/Dealership) Gloucester, England £27,000-£30,0000 + Training + Progression + Overtime + Employee Discount + Company Benefits Are you Service Advisor or similar, with a background in the automotive industry, having previous experience within a customer facing role, looking to join a well-established, rapidly growing company, rich with nearly 50 years of history, operating out of 15+ dealerships across the Southwest and Wales? Do you want to be a key member in a team of highly skilled specialists, recognised as leaders within the automotive industry, joining a company offering not just best-in-class in-house training, but also scalable career progression opportunities in addition to impressive technical development? On offer for the successful Service Advisor or similar is the unmissable opportunity to join a well-established, highly-respected company undergoing a period of rapid expansion, offering not just impressive career progression opportunities, but also the chance to develop both professionally and personally in your role Presenting itself is the opportunity to become a key member in a team of highly skilled specialists, recognised as industry leaders, known for their highest level of service and premium quality workmanship in every job they undertake. In this role, the successful Service Advisor or similar will act as the main point of contact. You will be the go-to person for relaying information between customer and technician. In addition, you will also be responsible for co-ordinating both service and repairs as well as providing clear solutions to clients. On top of this, you will be responsible for keeping accurate technical documentation in addition to detail management. Finally, you will be responsible for the upsell of aftersales products. The ideal Service Advisor or similar will have previous experience in a Service Advisor role, and/or previous experience as a vehicle technician or similar having a prior customer facing role. In addition, you will also have a background within the automotive sector as well as a desire to work within a dealership setting. Finally, you will hold a full, valid UK driver's license. The Role: Main point of contact between Technicians and Customers Co-ordination of repairs, providing clear solutions Maintain accurate technical documentation/records The Person: Background in the Automotive industry Previous experience in a Service Advisor role/Vehicle Technician with previous customer facing roles Holds a full, valid UK driver's license Reference: BBBH24589 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
For more than 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving. Brief role description: The NST Client Advisor plays a key role in delivering the support centre function for the programme. Working closely with the Nova Support Team (NST), the Advisor provides initial advice, guidance, and assistance to Veterans who are at risk of contact with the Justice System or are involved in the Justice System. This is a fixed term position for just about 2 years (end date to be confirmed at the offer stage). Some of your principal responsibilities will include receiving and triaging referrals for veterans who are at risk of, or involved in, the justice system, making timely first contact and completing initial registrations, and providing accurate advice and guidance while maintaining detailed records on the case management system. As a NST Client Advisor, you will need experience in guiding and supporting individuals, strong communication and interpersonal skills, and the ability to work collaboratively with internal and external stakeholders while remaining highly organised and IT confident. Ideally, you will also have an understanding of the justice system, experience using Salesforce or similar CRM systems and a resilient and adaptable approach. Please note this role requires an Enhanced DBS check and Police Vetting (NVVP 2). Interested? Want to know more about the Charity? check out our Website. Eager to know more the role? Have a look at the Job Description. What s in it for you? Check out our Benefits. Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date, Friday 24 April 2026. Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying. We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
Mar 30, 2026
Full time
For more than 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving. Brief role description: The NST Client Advisor plays a key role in delivering the support centre function for the programme. Working closely with the Nova Support Team (NST), the Advisor provides initial advice, guidance, and assistance to Veterans who are at risk of contact with the Justice System or are involved in the Justice System. This is a fixed term position for just about 2 years (end date to be confirmed at the offer stage). Some of your principal responsibilities will include receiving and triaging referrals for veterans who are at risk of, or involved in, the justice system, making timely first contact and completing initial registrations, and providing accurate advice and guidance while maintaining detailed records on the case management system. As a NST Client Advisor, you will need experience in guiding and supporting individuals, strong communication and interpersonal skills, and the ability to work collaboratively with internal and external stakeholders while remaining highly organised and IT confident. Ideally, you will also have an understanding of the justice system, experience using Salesforce or similar CRM systems and a resilient and adaptable approach. Please note this role requires an Enhanced DBS check and Police Vetting (NVVP 2). Interested? Want to know more about the Charity? check out our Website. Eager to know more the role? Have a look at the Job Description. What s in it for you? Check out our Benefits. Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date, Friday 24 April 2026. Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying. We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
For more than 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving. Brief role description: The NST Client Advisor plays a key role in delivering the support centre function for the programme. Working closely with the Nova Support Team (NST), the Advisor provides initial advice, guidance, and assistance to Veterans who are at risk of contact with the Justice System or are involved in the Justice System. Some of your principal responsibilities will include receiving and triaging referrals for veterans who are at risk of, or involved in, the justice system, making timely first contact and completing initial registrations, and providing accurate advice and guidance while maintaining detailed records on the case management system. As a NST Client Advisor, you will need experience in guiding and supporting individuals, strong communication and interpersonal skills, and the ability to work collaboratively with internal and external stakeholders while remaining highly organised and IT confident. Ideally, you will also have an understanding of the justice system, experience using Salesforce or similar CRM systems and a resilient and adaptable approach. Please note this role requires an Enhanced DBS check and Police Vetting (NVVP 2). Interested? Want to know more about the Charity? check out our Website. Eager to know more the role? Have a look at the Job Description. What s in it for you? Check out our Benefits. Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date, Friday 24 April 2026. Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying. We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
Mar 30, 2026
Full time
For more than 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving. Brief role description: The NST Client Advisor plays a key role in delivering the support centre function for the programme. Working closely with the Nova Support Team (NST), the Advisor provides initial advice, guidance, and assistance to Veterans who are at risk of contact with the Justice System or are involved in the Justice System. Some of your principal responsibilities will include receiving and triaging referrals for veterans who are at risk of, or involved in, the justice system, making timely first contact and completing initial registrations, and providing accurate advice and guidance while maintaining detailed records on the case management system. As a NST Client Advisor, you will need experience in guiding and supporting individuals, strong communication and interpersonal skills, and the ability to work collaboratively with internal and external stakeholders while remaining highly organised and IT confident. Ideally, you will also have an understanding of the justice system, experience using Salesforce or similar CRM systems and a resilient and adaptable approach. Please note this role requires an Enhanced DBS check and Police Vetting (NVVP 2). Interested? Want to know more about the Charity? check out our Website. Eager to know more the role? Have a look at the Job Description. What s in it for you? Check out our Benefits. Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date, Friday 24 April 2026. Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying. We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
Full time : Permanent Address: EE Contact Centre, Rhydycar Business Park, Merthyr Tydfil. CF48 1DH What's in it for you • Competitive Salary: Starting at £26,116, rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Volunteering Days: Paid time off to give back to your local community. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Mar 27, 2026
Full time
Full time : Permanent Address: EE Contact Centre, Rhydycar Business Park, Merthyr Tydfil. CF48 1DH What's in it for you • Competitive Salary: Starting at £26,116, rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Volunteering Days: Paid time off to give back to your local community. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Full time : Permanent Address: EE Contact Centre, Rhydycar Business Park, Merthyr Tydfil. CF48 1DH Whats in it for you Competitive Salary: Starting at £26,116, rising to £26,738 after 8 months, plus an uncapped monthly commission scheme Online GP: Access to a private GP 24/7 for you and your immediate family Paid Carers Leave: Market-leading carers leave with up to 2 weeks off Family Leave: Equalised click apply for full job details
Mar 27, 2026
Full time
Full time : Permanent Address: EE Contact Centre, Rhydycar Business Park, Merthyr Tydfil. CF48 1DH Whats in it for you Competitive Salary: Starting at £26,116, rising to £26,738 after 8 months, plus an uncapped monthly commission scheme Online GP: Access to a private GP 24/7 for you and your immediate family Paid Carers Leave: Market-leading carers leave with up to 2 weeks off Family Leave: Equalised click apply for full job details
Employment Advisor Programme Overview The Restart programme offers enhanced support to Universal Credit claimants who have been out of work for at least 6 months to find jobs in their local area. Starting at the end of June 2021, it will benefit more than 1 million Universal Credit claimants who are expected to look for and be available for work but have no sustained learnings. The scheme will provide up to 12 months of tailored support for each participant. Palladium will work with employers, local government, and other partners to deliver tailored support for individuals. There role is based in our busy Southampton office with travel to Ringwood or Winchester. The Employment Advisor will play a vital role in the success of the programme. They will be in charge of managing a case load of customers, working with them to create and follow an individualised workplan towards sustained employment. They have the ability to be a catalyst for change and really empower people to progress. Primary Duties and responsibilities: Take responsibility and accountability for customers as assigned and working with them through to employment. This will include: Assessing the customer s starting position to decide how to best meet their needs. Building rapport and a positive working relationship with each customer. Creating and following through with individualised action plans ensuring appropriate and effective activity is undertaken by each customer. Address customer s personal constraints to employment, providing challenge, advice, and guidance where appropriate to develop customers capability in the recruitment process ensuring they have the necessary skills and confidence to secure employment. Identify, structure, and recommend vacancy and training solutions, working in close consultation with the team to meet the specific needs of customers and employers. Maintain customer records to a required quality standard to ensure the customer journey is documented in accordance with our quality standards and contractual requirements. Develop an understanding of specialist signposting services in the local area/region, building knowledge in areas such as specific disabilities, housing, benefits etc Meet personal performance targets, Key Performance Indicators and all Quality and Compliance measures by delivering high quality employability provision to customers, both remotely and face to face Develop relationships and networks with key stakeholders including employers, Job Centre teams and provisions and funding providers to ensure smooth operation of all processes. Skills and experience: Required A passion for working with people and have a solution focused approach Experience of working in a customer focused, target driven environment. Experience of providing one to one support and coaching to individuals with the ability to constructively challenge where needed. A level of independence and professionalism to work independently and in a small team; Detail-oriented with strong organisational skills; Interest in welfare to work Desirable Educated at university degree or alternatively have a demonstrated track record of performance and success in target driven sales, customer service or case-management roles Knowledge of the employment market in their area. Key Competencies: Creative intelligence; Ability to motivate, challenge and inspire; Proactive and solution focused; Excellent communication skills; Performance and target focused; Excellent organisation and prioritisation skills; The determination and drive to want to make a positive difference. Applications will be reviewed on a rolling basis so please apply early if you would like to discuss this role with us. Company Overview: You would be joining Palladium, a global impact organisation, with 3,000 employees in over 90 countries. We are a mission-driven business, for whom the impact of our work is as important as the commercial return; the common feature of all our work, regardless of contract size, is the requirement that it contributes to positive social and economic impact. We simply call this Positive Impact . For the past 50 years, we have been helping our clients to see the world as interconnected in over 90 countries- by formulating strategies, building partnerships, and implementing programs that deliver lasting positive impact. We are experienced in implementing large, complex programmes supporting refugees in different elements of their integration journey and are currently delivering 30 programmes for the UK Government. Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. Should you require any reasonable adjustments or accommodations to be made due to a disability or any other circumstance, please let us know. Safeguarding - We define Safeguarding as the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm . We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process. Palladium International Ltd. participates in the Inter-Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures. Palladium is a Real Living Wage Employer.
Mar 25, 2026
Full time
Employment Advisor Programme Overview The Restart programme offers enhanced support to Universal Credit claimants who have been out of work for at least 6 months to find jobs in their local area. Starting at the end of June 2021, it will benefit more than 1 million Universal Credit claimants who are expected to look for and be available for work but have no sustained learnings. The scheme will provide up to 12 months of tailored support for each participant. Palladium will work with employers, local government, and other partners to deliver tailored support for individuals. There role is based in our busy Southampton office with travel to Ringwood or Winchester. The Employment Advisor will play a vital role in the success of the programme. They will be in charge of managing a case load of customers, working with them to create and follow an individualised workplan towards sustained employment. They have the ability to be a catalyst for change and really empower people to progress. Primary Duties and responsibilities: Take responsibility and accountability for customers as assigned and working with them through to employment. This will include: Assessing the customer s starting position to decide how to best meet their needs. Building rapport and a positive working relationship with each customer. Creating and following through with individualised action plans ensuring appropriate and effective activity is undertaken by each customer. Address customer s personal constraints to employment, providing challenge, advice, and guidance where appropriate to develop customers capability in the recruitment process ensuring they have the necessary skills and confidence to secure employment. Identify, structure, and recommend vacancy and training solutions, working in close consultation with the team to meet the specific needs of customers and employers. Maintain customer records to a required quality standard to ensure the customer journey is documented in accordance with our quality standards and contractual requirements. Develop an understanding of specialist signposting services in the local area/region, building knowledge in areas such as specific disabilities, housing, benefits etc Meet personal performance targets, Key Performance Indicators and all Quality and Compliance measures by delivering high quality employability provision to customers, both remotely and face to face Develop relationships and networks with key stakeholders including employers, Job Centre teams and provisions and funding providers to ensure smooth operation of all processes. Skills and experience: Required A passion for working with people and have a solution focused approach Experience of working in a customer focused, target driven environment. Experience of providing one to one support and coaching to individuals with the ability to constructively challenge where needed. A level of independence and professionalism to work independently and in a small team; Detail-oriented with strong organisational skills; Interest in welfare to work Desirable Educated at university degree or alternatively have a demonstrated track record of performance and success in target driven sales, customer service or case-management roles Knowledge of the employment market in their area. Key Competencies: Creative intelligence; Ability to motivate, challenge and inspire; Proactive and solution focused; Excellent communication skills; Performance and target focused; Excellent organisation and prioritisation skills; The determination and drive to want to make a positive difference. Applications will be reviewed on a rolling basis so please apply early if you would like to discuss this role with us. Company Overview: You would be joining Palladium, a global impact organisation, with 3,000 employees in over 90 countries. We are a mission-driven business, for whom the impact of our work is as important as the commercial return; the common feature of all our work, regardless of contract size, is the requirement that it contributes to positive social and economic impact. We simply call this Positive Impact . For the past 50 years, we have been helping our clients to see the world as interconnected in over 90 countries- by formulating strategies, building partnerships, and implementing programs that deliver lasting positive impact. We are experienced in implementing large, complex programmes supporting refugees in different elements of their integration journey and are currently delivering 30 programmes for the UK Government. Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. Should you require any reasonable adjustments or accommodations to be made due to a disability or any other circumstance, please let us know. Safeguarding - We define Safeguarding as the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm . We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process. Palladium International Ltd. participates in the Inter-Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures. Palladium is a Real Living Wage Employer.
Trainee Sales Consultant (Life Insurance) Fareham £26,500 Basic £50k £60k OTE (Uncapped) Full-Time Monday Friday (No Weekends) 4:30 PM Friday Finish Are you a resilient, money-motivated sales professional looking to break into the Financial Services sector? Cowell Recruitment is proud to represent a multi-award-winning broker in Fareham. Due to significant expansion, they are seeking ambitious individuals to join their high-performing team. This is not just a "sales job" this is a career path to becoming a Qualified Protection Advisor with fully funded training. The Package & Perks Competitive Basic: £25,000 per annum. Realistic OTE: £50,000 £60,000 (Completely uncapped). Warm Leads: 50% of your leads are provided no "cold-calling into the void." Early Weekend: 4:30 PM finish every Friday. Modern Workspace: Vibrant Brighouse office with Free On-Site Parking (save on commuting costs!). Culture: Casual dress code, pension scheme, and a supportive, team-oriented atmosphere. The Role Based in our modern Fareham hub, you will be the first point of contact for customers looking to secure their family s future. Consulting with clients to understand their Life Insurance needs. Managing a pipeline of warm leads alongside proactive outbound dialling. Working towards industry-recognised certifications to provide regulated financial advice. Working Hours (Designed for Peak Performance) We focus our energy early in the week to ensure a relaxed Friday: Mon Wed: 09 00 Thursday: 09 00 Friday: 09 30 (Early finish) Weekends: Strictly off/Bank hols - yours What You ll Need to Succeed Sales Background: Experience in a target-driven environment (Retail, Hospitality, or Contact Centres). Resilience: The "hunger" to exceed targets and maximize your commission. Communication: Fluent English with the ability to build instant rapport over the phone. Compliance: You must be able to pass a standard DBS and Credit Check (required for FCA-regulated environments). How to Apply If you are driven, professional, and ready to earn what you re truly worth, we want to hear from you. Apply today with your CV for an immediate review. Cowell Recruitment Ltd is an equal opportunities employer. Please note: Candidates must possess the permanent Right to Work in the UK. We are unable to offer visa sponsorship for this role.
Mar 18, 2026
Full time
Trainee Sales Consultant (Life Insurance) Fareham £26,500 Basic £50k £60k OTE (Uncapped) Full-Time Monday Friday (No Weekends) 4:30 PM Friday Finish Are you a resilient, money-motivated sales professional looking to break into the Financial Services sector? Cowell Recruitment is proud to represent a multi-award-winning broker in Fareham. Due to significant expansion, they are seeking ambitious individuals to join their high-performing team. This is not just a "sales job" this is a career path to becoming a Qualified Protection Advisor with fully funded training. The Package & Perks Competitive Basic: £25,000 per annum. Realistic OTE: £50,000 £60,000 (Completely uncapped). Warm Leads: 50% of your leads are provided no "cold-calling into the void." Early Weekend: 4:30 PM finish every Friday. Modern Workspace: Vibrant Brighouse office with Free On-Site Parking (save on commuting costs!). Culture: Casual dress code, pension scheme, and a supportive, team-oriented atmosphere. The Role Based in our modern Fareham hub, you will be the first point of contact for customers looking to secure their family s future. Consulting with clients to understand their Life Insurance needs. Managing a pipeline of warm leads alongside proactive outbound dialling. Working towards industry-recognised certifications to provide regulated financial advice. Working Hours (Designed for Peak Performance) We focus our energy early in the week to ensure a relaxed Friday: Mon Wed: 09 00 Thursday: 09 00 Friday: 09 30 (Early finish) Weekends: Strictly off/Bank hols - yours What You ll Need to Succeed Sales Background: Experience in a target-driven environment (Retail, Hospitality, or Contact Centres). Resilience: The "hunger" to exceed targets and maximize your commission. Communication: Fluent English with the ability to build instant rapport over the phone. Compliance: You must be able to pass a standard DBS and Credit Check (required for FCA-regulated environments). How to Apply If you are driven, professional, and ready to earn what you re truly worth, we want to hear from you. Apply today with your CV for an immediate review. Cowell Recruitment Ltd is an equal opportunities employer. Please note: Candidates must possess the permanent Right to Work in the UK. We are unable to offer visa sponsorship for this role.
Customer Advisor (Contact Centre) Maidenhead Hybrid - 4 Days in the office Up to 35,000 + bonus (OTE 55,000) We're looking for a driven, personable Customer Advisor who's passionate about delivering exceptional, customer-first service while achieving commercial results. This is a rewarding opportunity for a commercially minded individual who thrives in a sales environment and genuinely enjoys supporting customers through challenging situations. You'll work towards ambitious targets, but never at the expense of outstanding service. If you have strong people skills, commercial awareness, and the initiative to make a real difference, we'd love to hear from you. What you'll be doing: Guiding customers clearly and confidently through policies and procedures Building strong rapport and trust, helping customers navigate difficult circumstances with care and empathy Working closely with internal teams to deliver tailored solutions and ensure excellent customer outcomes Driving performance by working cross-functionally to meet and exceed KPIs Ensuring all compliance requirements and internal standards are consistently met Promoting ethical, customer-first sales behaviours Leading by example, motivating and energising colleagues to deliver excellence About you: Proven experience in a sales-driven environment Self-motivated and confident working independently Strong communication, influencing, and relationship-building skills Comfortable working within a compliance-driven setting Adaptable, resilient, and confident in times of change Experience coaching or supporting others is a plus What's in it for you: Competitive base salary Generous performance-related bonus (OTE 55,000) Life assurance Hybrid working Fantastic company culture A wide range of additional company benefits This is a fantastic opportunity for a motivated Customer Advisor to make a genuine positive impact in a high-performing team. The role is ideal for candidates with experience in sales, telecoms, insurance, or retail financial services . If you're ready for your next challenge and want a role where customers truly come first, we'd love to hear from you. BH35375
Mar 17, 2026
Full time
Customer Advisor (Contact Centre) Maidenhead Hybrid - 4 Days in the office Up to 35,000 + bonus (OTE 55,000) We're looking for a driven, personable Customer Advisor who's passionate about delivering exceptional, customer-first service while achieving commercial results. This is a rewarding opportunity for a commercially minded individual who thrives in a sales environment and genuinely enjoys supporting customers through challenging situations. You'll work towards ambitious targets, but never at the expense of outstanding service. If you have strong people skills, commercial awareness, and the initiative to make a real difference, we'd love to hear from you. What you'll be doing: Guiding customers clearly and confidently through policies and procedures Building strong rapport and trust, helping customers navigate difficult circumstances with care and empathy Working closely with internal teams to deliver tailored solutions and ensure excellent customer outcomes Driving performance by working cross-functionally to meet and exceed KPIs Ensuring all compliance requirements and internal standards are consistently met Promoting ethical, customer-first sales behaviours Leading by example, motivating and energising colleagues to deliver excellence About you: Proven experience in a sales-driven environment Self-motivated and confident working independently Strong communication, influencing, and relationship-building skills Comfortable working within a compliance-driven setting Adaptable, resilient, and confident in times of change Experience coaching or supporting others is a plus What's in it for you: Competitive base salary Generous performance-related bonus (OTE 55,000) Life assurance Hybrid working Fantastic company culture A wide range of additional company benefits This is a fantastic opportunity for a motivated Customer Advisor to make a genuine positive impact in a high-performing team. The role is ideal for candidates with experience in sales, telecoms, insurance, or retail financial services . If you're ready for your next challenge and want a role where customers truly come first, we'd love to hear from you. BH35375
Trainee Sales Consultant (Life Insurance) Brighouse £26,500 Basic £50k £60k OTE (Uncapped) Full-Time Monday Friday (No Weekends) 4:30 PM Friday Finish Are you a resilient, money-motivated sales professional looking to break into the Financial Services sector? Cowell Recruitment is proud to represent a multi-award-winning broker in Brighouse. Due to significant expansion, they are seeking ambitious individuals to join their high-performing team. This is not just a "sales job" this is a career path to becoming a Qualified Protection Advisor with fully funded training. The Package & Perks Competitive Basic: £26,500 per annum. Realistic OTE: £50,000 £60,000 (Completely uncapped). Warm Leads: 50% of your leads are provided no "cold-calling into the void." Early Weekend: 4:30 PM finish every Friday. Modern Workspace: Vibrant Brighouse office with Free On-Site Parking (save on commuting costs!). Culture: Casual dress code, pension scheme, and a supportive, team-oriented atmosphere. The Role Based in our modern Brighouse hub, you will be the first point of contact for customers looking to secure their family s future. Consulting with clients to understand their Life Insurance needs. Managing a pipeline of warm leads alongside proactive outbound dialling. Working towards industry-recognised certifications to provide regulated financial advice. Working Hours (Designed for Peak Performance) We focus our energy early in the week to ensure a relaxed Friday: Mon Wed: 09 00 Thursday: 09 00 Friday: 09 30 (Early finish) Weekends: Strictly off/Bank hols - yours What You ll Need to Succeed Sales Background: Experience in a target-driven environment (Retail, Hospitality, or Contact Centres). Resilience: The "hunger" to exceed targets and maximize your commission. Communication: Fluent English with the ability to build instant rapport over the phone. Compliance: You must be able to pass a standard DBS and Credit Check (required for FCA-regulated environments). How to Apply If you are driven, professional, and ready to earn what you re truly worth, we want to hear from you. Apply today with your CV for an immediate review. Cowell Recruitment Ltd is an equal opportunities employer. Please note: Candidates must possess the permanent Right to Work in the UK. We are unable to offer visa sponsorship for this role.
Mar 17, 2026
Full time
Trainee Sales Consultant (Life Insurance) Brighouse £26,500 Basic £50k £60k OTE (Uncapped) Full-Time Monday Friday (No Weekends) 4:30 PM Friday Finish Are you a resilient, money-motivated sales professional looking to break into the Financial Services sector? Cowell Recruitment is proud to represent a multi-award-winning broker in Brighouse. Due to significant expansion, they are seeking ambitious individuals to join their high-performing team. This is not just a "sales job" this is a career path to becoming a Qualified Protection Advisor with fully funded training. The Package & Perks Competitive Basic: £26,500 per annum. Realistic OTE: £50,000 £60,000 (Completely uncapped). Warm Leads: 50% of your leads are provided no "cold-calling into the void." Early Weekend: 4:30 PM finish every Friday. Modern Workspace: Vibrant Brighouse office with Free On-Site Parking (save on commuting costs!). Culture: Casual dress code, pension scheme, and a supportive, team-oriented atmosphere. The Role Based in our modern Brighouse hub, you will be the first point of contact for customers looking to secure their family s future. Consulting with clients to understand their Life Insurance needs. Managing a pipeline of warm leads alongside proactive outbound dialling. Working towards industry-recognised certifications to provide regulated financial advice. Working Hours (Designed for Peak Performance) We focus our energy early in the week to ensure a relaxed Friday: Mon Wed: 09 00 Thursday: 09 00 Friday: 09 30 (Early finish) Weekends: Strictly off/Bank hols - yours What You ll Need to Succeed Sales Background: Experience in a target-driven environment (Retail, Hospitality, or Contact Centres). Resilience: The "hunger" to exceed targets and maximize your commission. Communication: Fluent English with the ability to build instant rapport over the phone. Compliance: You must be able to pass a standard DBS and Credit Check (required for FCA-regulated environments). How to Apply If you are driven, professional, and ready to earn what you re truly worth, we want to hear from you. Apply today with your CV for an immediate review. Cowell Recruitment Ltd is an equal opportunities employer. Please note: Candidates must possess the permanent Right to Work in the UK. We are unable to offer visa sponsorship for this role.
Trainee Sales Consultant (Life Insurance) Wolverhampton £26,500 Basic £50k £60k OTE (Uncapped) Full-Time Monday Friday (No Weekends) 4:30 PM Friday Finish Are you a resilient, money-motivated sales professional looking to break into the Financial Services sector? Cowell Recruitment is proud to represent a multi-award-winning broker in Wolverhampton. Due to significant expansion, they are seeking ambitious individuals to join their high-performing team. This is not just a "sales job" this is a career path to becoming a Qualified Protection Advisor with fully funded training. The Package & Perks Competitive Basic: £26,500 per annum. Realistic OTE: £50,000 £60,000 (Completely uncapped). Warm Leads: 50% of your leads are provided no "cold-calling into the void." Early Weekend: 4:30 PM finish every Friday. Modern Workspace: Vibrant office Culture: Casual dress code, pension scheme, and a supportive, team-oriented atmosphere. The Role Based in our modern Wolverhampton hub, you will be the first point of contact for customers looking to secure their family s future. Consulting with clients to understand their Life Insurance needs. Managing a pipeline of warm leads alongside proactive outbound dialling. Working towards industry-recognised certifications to provide regulated financial advice. Working Hours (Designed for Peak Performance) We focus our energy early in the week to ensure a relaxed Friday: Mon Wed: 09 00 Thursday: 09 00 Friday: 09 30 (Early finish) Weekends: Strictly off/Bank hols - yours What You ll Need to Succeed Sales Background: Experience in a target-driven environment (Retail, Hospitality, or Contact Centres). Resilience: The "hunger" to exceed targets and maximize your commission. Communication: Fluent English with the ability to build instant rapport over the phone. Compliance: You must be able to pass a standard DBS and Credit Check (required for FCA-regulated environments). How to Apply If you are driven, professional, and ready to earn what you re truly worth, we want to hear from you. Apply today with your CV for an immediate review. Cowell Recruitment Ltd is an equal opportunities employer. Please note: Candidates must possess the permanent Right to Work in the UK. We are unable to offer visa sponsorship for this role.
Mar 17, 2026
Full time
Trainee Sales Consultant (Life Insurance) Wolverhampton £26,500 Basic £50k £60k OTE (Uncapped) Full-Time Monday Friday (No Weekends) 4:30 PM Friday Finish Are you a resilient, money-motivated sales professional looking to break into the Financial Services sector? Cowell Recruitment is proud to represent a multi-award-winning broker in Wolverhampton. Due to significant expansion, they are seeking ambitious individuals to join their high-performing team. This is not just a "sales job" this is a career path to becoming a Qualified Protection Advisor with fully funded training. The Package & Perks Competitive Basic: £26,500 per annum. Realistic OTE: £50,000 £60,000 (Completely uncapped). Warm Leads: 50% of your leads are provided no "cold-calling into the void." Early Weekend: 4:30 PM finish every Friday. Modern Workspace: Vibrant office Culture: Casual dress code, pension scheme, and a supportive, team-oriented atmosphere. The Role Based in our modern Wolverhampton hub, you will be the first point of contact for customers looking to secure their family s future. Consulting with clients to understand their Life Insurance needs. Managing a pipeline of warm leads alongside proactive outbound dialling. Working towards industry-recognised certifications to provide regulated financial advice. Working Hours (Designed for Peak Performance) We focus our energy early in the week to ensure a relaxed Friday: Mon Wed: 09 00 Thursday: 09 00 Friday: 09 30 (Early finish) Weekends: Strictly off/Bank hols - yours What You ll Need to Succeed Sales Background: Experience in a target-driven environment (Retail, Hospitality, or Contact Centres). Resilience: The "hunger" to exceed targets and maximize your commission. Communication: Fluent English with the ability to build instant rapport over the phone. Compliance: You must be able to pass a standard DBS and Credit Check (required for FCA-regulated environments). How to Apply If you are driven, professional, and ready to earn what you re truly worth, we want to hear from you. Apply today with your CV for an immediate review. Cowell Recruitment Ltd is an equal opportunities employer. Please note: Candidates must possess the permanent Right to Work in the UK. We are unable to offer visa sponsorship for this role.
Succeed Recruitment
Newcastle Upon Tyne, Tyne And Wear
We have a brand new, fabulous opportunity for experienced Cruise Consultants looking for a new role, or for experienced travel sales professionals, looking to take their first step into the lucrative world of cruise sales! As a Cruise Sales Advisor, you'll be at the helm, steering towards a very achievable sales target. Responding to enquiries quickly, you'll utilise your exceptional telephone manner and selling skills to convert potential customers into avid cruisers. Be prepared for a journey where every day brings a new opportunity to showcase your expertise and commitment! Previous travel or cruise sales experience is essential for the role, along with strong sales ability and exceptional customer service skills and in return, our client can offer a competitive salary plus excellent earning potential, pension scheme, holiday discounts & concession scheme, private medical insurance, work perk discounts and overseas familiarisation trips. This is a fully home-based role, with one late night (8pm finish) per week and only three weekend days per month. If this role is of interest to you, please apply online. Role of Cruise Sales Advisor: Handle enquiries via phone, email & live chat Provide customers with quotes using an in-house travel system Convert enquiries into bookings Achieve personal sales targets and KPIs Maintain excellent knowledge of cruise lines and destinations Follow up regularly to maximise conversion Seize every opportunity to upsell and enhance the customer holiday experience Deliver excellent customer service and build lasting rapport Complete CLIA Ambassador training Skills required for the role: Previous, recent experience of selling holidays or cruises within a fast paced, travel sales role Experience of using Isell beneficial Usage of cruise line CRS beneficial Proven ability to achieve sales targets Exceptional customer service and administrative skills Strong attention to detail Ability to manage time effectively and prioritise workloads Self-motivated and results-driven If you re interested in learning more about this Cruise Sales Advisor role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingualjobs and Contact Centre jobs
Mar 11, 2026
Full time
We have a brand new, fabulous opportunity for experienced Cruise Consultants looking for a new role, or for experienced travel sales professionals, looking to take their first step into the lucrative world of cruise sales! As a Cruise Sales Advisor, you'll be at the helm, steering towards a very achievable sales target. Responding to enquiries quickly, you'll utilise your exceptional telephone manner and selling skills to convert potential customers into avid cruisers. Be prepared for a journey where every day brings a new opportunity to showcase your expertise and commitment! Previous travel or cruise sales experience is essential for the role, along with strong sales ability and exceptional customer service skills and in return, our client can offer a competitive salary plus excellent earning potential, pension scheme, holiday discounts & concession scheme, private medical insurance, work perk discounts and overseas familiarisation trips. This is a fully home-based role, with one late night (8pm finish) per week and only three weekend days per month. If this role is of interest to you, please apply online. Role of Cruise Sales Advisor: Handle enquiries via phone, email & live chat Provide customers with quotes using an in-house travel system Convert enquiries into bookings Achieve personal sales targets and KPIs Maintain excellent knowledge of cruise lines and destinations Follow up regularly to maximise conversion Seize every opportunity to upsell and enhance the customer holiday experience Deliver excellent customer service and build lasting rapport Complete CLIA Ambassador training Skills required for the role: Previous, recent experience of selling holidays or cruises within a fast paced, travel sales role Experience of using Isell beneficial Usage of cruise line CRS beneficial Proven ability to achieve sales targets Exceptional customer service and administrative skills Strong attention to detail Ability to manage time effectively and prioritise workloads Self-motivated and results-driven If you re interested in learning more about this Cruise Sales Advisor role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingualjobs and Contact Centre jobs
We have a brand new, fabulous opportunity for experienced Cruise Consultants looking for a new role, or for experienced travel sales professionals, looking to take their first step into the lucrative world of cruise sales! As a Cruise Sales Advisor, you'll be at the helm, steering towards a very achievable sales target. Responding to enquiries quickly, you'll utilise your exceptional telephone manner and selling skills to convert potential customers into avid cruisers. Be prepared for a journey where every day brings a new opportunity to showcase your expertise and commitment! Previous travel or cruise sales experience is essential for the role, along with strong sales ability and exceptional customer service skills and in return, our client can offer a competitive salary plus excellent earning potential, pension scheme, holiday discounts & concession scheme, private medical insurance, work perk discounts and overseas familiarisation trips. This is a fully home-based role, with one late night (8pm finish) per week and only three weekend days per month. If this role is of interest to you, please apply online. Role of Cruise Sales Advisor: Handle enquiries via phone, email & live chat Provide customers with quotes using an in-house travel system Convert enquiries into bookings Achieve personal sales targets and KPIs Maintain excellent knowledge of cruise lines and destinations Follow up regularly to maximise conversion Seize every opportunity to upsell and enhance the customer holiday experience Deliver excellent customer service and build lasting rapport Complete CLIA Ambassador training Skills required for the role: Previous, recent experience of selling holidays or cruises within a fast paced, travel sales role Experience of using Isell beneficial Usage of cruise line CRS beneficial Proven ability to achieve sales targets Exceptional customer service and administrative skills Strong attention to detail Ability to manage time effectively and prioritise workloads Self-motivated and results-driven If you re interested in learning more about this Cruise Sales Advisor role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingualjobs and Contact Centre jobs
Mar 11, 2026
Full time
We have a brand new, fabulous opportunity for experienced Cruise Consultants looking for a new role, or for experienced travel sales professionals, looking to take their first step into the lucrative world of cruise sales! As a Cruise Sales Advisor, you'll be at the helm, steering towards a very achievable sales target. Responding to enquiries quickly, you'll utilise your exceptional telephone manner and selling skills to convert potential customers into avid cruisers. Be prepared for a journey where every day brings a new opportunity to showcase your expertise and commitment! Previous travel or cruise sales experience is essential for the role, along with strong sales ability and exceptional customer service skills and in return, our client can offer a competitive salary plus excellent earning potential, pension scheme, holiday discounts & concession scheme, private medical insurance, work perk discounts and overseas familiarisation trips. This is a fully home-based role, with one late night (8pm finish) per week and only three weekend days per month. If this role is of interest to you, please apply online. Role of Cruise Sales Advisor: Handle enquiries via phone, email & live chat Provide customers with quotes using an in-house travel system Convert enquiries into bookings Achieve personal sales targets and KPIs Maintain excellent knowledge of cruise lines and destinations Follow up regularly to maximise conversion Seize every opportunity to upsell and enhance the customer holiday experience Deliver excellent customer service and build lasting rapport Complete CLIA Ambassador training Skills required for the role: Previous, recent experience of selling holidays or cruises within a fast paced, travel sales role Experience of using Isell beneficial Usage of cruise line CRS beneficial Proven ability to achieve sales targets Exceptional customer service and administrative skills Strong attention to detail Ability to manage time effectively and prioritise workloads Self-motivated and results-driven If you re interested in learning more about this Cruise Sales Advisor role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingualjobs and Contact Centre jobs
Customer Service Advisor Edinburgh - Lasswade 23,500 6 month fixed term contract Full time Due to some exciting growth, our ecommerce client is looking for talented customer service advisors to join their business. Duties: - Provide knowledgeable answers to customer phone and e-mail inquiries regarding products and brand - Assist clients on order-on-line - Deal with orders in the back office and liaise with logistics - Follow-up on orders and liaise with customers, retail, repair services, buyers, etc - Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry - Manage ongoing customer relationships utilizing our CRM tools - Develop collaborative, positive working relationships with staff at our traditional boutiques - Assist customers with after-sales service issues - Be a primary contact for customer inquiries about our products and brand. - Able to communicate concisely our company policies to client - Maintain and update regular client correspondence Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Mar 11, 2026
Contractor
Customer Service Advisor Edinburgh - Lasswade 23,500 6 month fixed term contract Full time Due to some exciting growth, our ecommerce client is looking for talented customer service advisors to join their business. Duties: - Provide knowledgeable answers to customer phone and e-mail inquiries regarding products and brand - Assist clients on order-on-line - Deal with orders in the back office and liaise with logistics - Follow-up on orders and liaise with customers, retail, repair services, buyers, etc - Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry - Manage ongoing customer relationships utilizing our CRM tools - Develop collaborative, positive working relationships with staff at our traditional boutiques - Assist customers with after-sales service issues - Be a primary contact for customer inquiries about our products and brand. - Able to communicate concisely our company policies to client - Maintain and update regular client correspondence Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
We have a brand new, fabulous opportunity for experienced Cruise Consultants looking for a new role, or for experienced travel sales professionals, looking to take their first step into the lucrative world of cruise sales! As a Cruise Sales Advisor, you'll be at the helm, steering towards a very achievable sales target. Responding to enquiries quickly, you'll utilise your exceptional telephone manner and selling skills to convert potential customers into avid cruisers. Be prepared for a journey where every day brings a new opportunity to showcase your expertise and commitment! Previous travel or cruise sales experience is essential for the role, along with strong sales ability and exceptional customer service skills and in return, our client can offer a competitive salary plus excellent earning potential, pension scheme, holiday discounts & concession scheme, private medical insurance, work perk discounts and overseas familiarisation trips. This is a fully home-based role, with one late night (8pm finish) per week and only three weekend days per month. If this role is of interest to you, please apply online. Role of Cruise Sales Advisor: Handle enquiries via phone, email & live chat Provide customers with quotes using an in-house travel system Convert enquiries into bookings Achieve personal sales targets and KPIs Maintain excellent knowledge of cruise lines and destinations Follow up regularly to maximise conversion Seize every opportunity to upsell and enhance the customer holiday experience Deliver excellent customer service and build lasting rapport Complete CLIA Ambassador training Skills required for the role: Previous, recent experience of selling holidays or cruises within a fast paced, travel sales role Experience of using Isell beneficial Usage of cruise line CRS beneficial Proven ability to achieve sales targets Exceptional customer service and administrative skills Strong attention to detail Ability to manage time effectively and prioritise workloads Self-motivated and results-driven If you re interested in learning more about this Cruise Sales Advisor role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingualjobs and Contact Centre jobs
Mar 11, 2026
Full time
We have a brand new, fabulous opportunity for experienced Cruise Consultants looking for a new role, or for experienced travel sales professionals, looking to take their first step into the lucrative world of cruise sales! As a Cruise Sales Advisor, you'll be at the helm, steering towards a very achievable sales target. Responding to enquiries quickly, you'll utilise your exceptional telephone manner and selling skills to convert potential customers into avid cruisers. Be prepared for a journey where every day brings a new opportunity to showcase your expertise and commitment! Previous travel or cruise sales experience is essential for the role, along with strong sales ability and exceptional customer service skills and in return, our client can offer a competitive salary plus excellent earning potential, pension scheme, holiday discounts & concession scheme, private medical insurance, work perk discounts and overseas familiarisation trips. This is a fully home-based role, with one late night (8pm finish) per week and only three weekend days per month. If this role is of interest to you, please apply online. Role of Cruise Sales Advisor: Handle enquiries via phone, email & live chat Provide customers with quotes using an in-house travel system Convert enquiries into bookings Achieve personal sales targets and KPIs Maintain excellent knowledge of cruise lines and destinations Follow up regularly to maximise conversion Seize every opportunity to upsell and enhance the customer holiday experience Deliver excellent customer service and build lasting rapport Complete CLIA Ambassador training Skills required for the role: Previous, recent experience of selling holidays or cruises within a fast paced, travel sales role Experience of using Isell beneficial Usage of cruise line CRS beneficial Proven ability to achieve sales targets Exceptional customer service and administrative skills Strong attention to detail Ability to manage time effectively and prioritise workloads Self-motivated and results-driven If you re interested in learning more about this Cruise Sales Advisor role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingualjobs and Contact Centre jobs
Onboarding Specialist (French Speaking) Salary: 29,500 per annum Location: Brighton (hybrid) Duration: Temporary, until 31/12/2026 Hours: 35 hours per week, Monday to Friday 8am - 4pm Manpower have a fantastic new opportunity for the right candidate to become an Implementation Specialist, working with our client, a FTSE 100 Credit Card Company. The Role In this role you'll be responsible for providing new and existing corporate clients of the business, with their first experience of our Client's industry leading onboarding process. You will consult with Corporate Card clients acting as the primary contact for the department. You will be leading the onboarding of international clients with the support of Business Development Managers. You'll be responsible for advising clients on the legal and regulatory requirements and carrying the contract through to completion, ensuring all documentation is provided and compliant to launch the business' commercial relationship. The role of Implementation Specialist is an exciting opportunity for a self-motivated, results driven individual who enjoys being part of a team, managing partners and building relationships. This role is critical to the success of the France Sales and Account Management Teams . You are responsible for ensuring a smooth and seamless end to end implementation, thus driving billings and growth for the business by creating ease for clients to use and manage their card programmes. The successful candidate will be responsible for the implementation of new and expanding corporate clients, driving a deep and valued relationship before passing the account to the account management teams. Responsibilities Onboarding of client to complete application forms and collect all legal documents required to launch the implementation The smooth setup of all aspects of the account, including detecting missing information, the card member application process, Internal platform, Corporate/Personal Membership Rewards, Billing Support Files, payment methods and other in scope requirements Input of new and expanding corporate client data to the risk tools and the resulting set up of the client's programme Taking ownership of projects that drive the development and enhancement of existing tools and process Providing premium and dedicated advisory services to our new commercial clients throughout the implementation and enrolment process Providing early engagement calls and e-mails to drive card activation, identifying and tackling any zero or below potential billers to drive charge volume Monitoring the billing and payment process by liaising directly with new customers at key times to ensure accounts are billing and settled correctly Working with the Sales, Account Sales, and Implementation Manager to achieve a successful implementation and handover to the relevant teams Requirements Ability to multitask, prioritise and work well under pressure Proven track record in building and retaining relationships with internal and external customers Excellent telephone, verbal and written communication skills Demonstrate self-motivation, results driven Proactively seeks opportunities for process improvements Proven problem solving and analytical skills Strong change management skills; able to adapt in an ever changing environment Knowledge of Excel essential Fluency in French is required If you feel that you fit the above criteria and would like to work in a vibrant, forward thinking environment, then apply here today!
Mar 09, 2026
Seasonal
Onboarding Specialist (French Speaking) Salary: 29,500 per annum Location: Brighton (hybrid) Duration: Temporary, until 31/12/2026 Hours: 35 hours per week, Monday to Friday 8am - 4pm Manpower have a fantastic new opportunity for the right candidate to become an Implementation Specialist, working with our client, a FTSE 100 Credit Card Company. The Role In this role you'll be responsible for providing new and existing corporate clients of the business, with their first experience of our Client's industry leading onboarding process. You will consult with Corporate Card clients acting as the primary contact for the department. You will be leading the onboarding of international clients with the support of Business Development Managers. You'll be responsible for advising clients on the legal and regulatory requirements and carrying the contract through to completion, ensuring all documentation is provided and compliant to launch the business' commercial relationship. The role of Implementation Specialist is an exciting opportunity for a self-motivated, results driven individual who enjoys being part of a team, managing partners and building relationships. This role is critical to the success of the France Sales and Account Management Teams . You are responsible for ensuring a smooth and seamless end to end implementation, thus driving billings and growth for the business by creating ease for clients to use and manage their card programmes. The successful candidate will be responsible for the implementation of new and expanding corporate clients, driving a deep and valued relationship before passing the account to the account management teams. Responsibilities Onboarding of client to complete application forms and collect all legal documents required to launch the implementation The smooth setup of all aspects of the account, including detecting missing information, the card member application process, Internal platform, Corporate/Personal Membership Rewards, Billing Support Files, payment methods and other in scope requirements Input of new and expanding corporate client data to the risk tools and the resulting set up of the client's programme Taking ownership of projects that drive the development and enhancement of existing tools and process Providing premium and dedicated advisory services to our new commercial clients throughout the implementation and enrolment process Providing early engagement calls and e-mails to drive card activation, identifying and tackling any zero or below potential billers to drive charge volume Monitoring the billing and payment process by liaising directly with new customers at key times to ensure accounts are billing and settled correctly Working with the Sales, Account Sales, and Implementation Manager to achieve a successful implementation and handover to the relevant teams Requirements Ability to multitask, prioritise and work well under pressure Proven track record in building and retaining relationships with internal and external customers Excellent telephone, verbal and written communication skills Demonstrate self-motivation, results driven Proactively seeks opportunities for process improvements Proven problem solving and analytical skills Strong change management skills; able to adapt in an ever changing environment Knowledge of Excel essential Fluency in French is required If you feel that you fit the above criteria and would like to work in a vibrant, forward thinking environment, then apply here today!
Customer Care Advisor Location: Leicester Sector: Manufacturing Salary: £28,000 to £29,000 Working Hours: 7.30am to 3.30pm (37.5 hours per week) Benefits: 25 days holiday, health care cover, full training provided We are seeking someone with proven customer service experience to work in an office environment for a manufacturing business in Leicester. This is a fully office-based role and is not remote or hybrid. This role is immediately available. If you are able to start work straight away, or are on a short notice period, this would be an advantage . However, the employer is willing to wait for the right person. Following an initial induction programme, you will receive structured training on products, systems and internal processes. The role will involve supporting customers across phone and email, ensuring enquiries are handled professionally and resolved efficiently. You will work closely with internal departments to ensure customer requirements are managed from enquiry through to resolution. Why you will enjoy this role This is a varied and busy position where no two days are the same. You will be dealing with a wide range of customer enquiries, problem solving and coordinating internally to ensure customers receive the best possible service. There is plenty to learn as you develop a deeper understanding of products, processes and customer requirements. If you enjoy working in a fast paced environment, building relationships and being part of a supportive team, this role will provide both challenge and development. Key responsibilities include Providing exceptional customer care and support Responding to customer queries within agreed service levels Managing customer enquiries across multiple platforms including phone and email Processing customer requests accurately and efficiently Supporting sales activity by identifying potential opportunities Maintaining accurate records and customer information Working collaboratively with internal departments to resolve issues General administration and support to the wider customer care team We are looking for someone who has Previous customer service or customer care experience Excellent written and verbal communication skills A confident and professional telephone manner Strong organisational skills with the ability to prioritise tasks A proactive and positive approach to problem solving Good IT skills and experience using CRM systems would be beneficial Experience within a manufacturing environment is not essential but would be a distinct advantage. To apply: For More information, including job description and company information contact Ruth Forster at Wagstaff Recruitment & Careers Coaching. Wagstaff Recruitment Building Trusted Relationships to Create Great Opportunities
Mar 09, 2026
Full time
Customer Care Advisor Location: Leicester Sector: Manufacturing Salary: £28,000 to £29,000 Working Hours: 7.30am to 3.30pm (37.5 hours per week) Benefits: 25 days holiday, health care cover, full training provided We are seeking someone with proven customer service experience to work in an office environment for a manufacturing business in Leicester. This is a fully office-based role and is not remote or hybrid. This role is immediately available. If you are able to start work straight away, or are on a short notice period, this would be an advantage . However, the employer is willing to wait for the right person. Following an initial induction programme, you will receive structured training on products, systems and internal processes. The role will involve supporting customers across phone and email, ensuring enquiries are handled professionally and resolved efficiently. You will work closely with internal departments to ensure customer requirements are managed from enquiry through to resolution. Why you will enjoy this role This is a varied and busy position where no two days are the same. You will be dealing with a wide range of customer enquiries, problem solving and coordinating internally to ensure customers receive the best possible service. There is plenty to learn as you develop a deeper understanding of products, processes and customer requirements. If you enjoy working in a fast paced environment, building relationships and being part of a supportive team, this role will provide both challenge and development. Key responsibilities include Providing exceptional customer care and support Responding to customer queries within agreed service levels Managing customer enquiries across multiple platforms including phone and email Processing customer requests accurately and efficiently Supporting sales activity by identifying potential opportunities Maintaining accurate records and customer information Working collaboratively with internal departments to resolve issues General administration and support to the wider customer care team We are looking for someone who has Previous customer service or customer care experience Excellent written and verbal communication skills A confident and professional telephone manner Strong organisational skills with the ability to prioritise tasks A proactive and positive approach to problem solving Good IT skills and experience using CRM systems would be beneficial Experience within a manufacturing environment is not essential but would be a distinct advantage. To apply: For More information, including job description and company information contact Ruth Forster at Wagstaff Recruitment & Careers Coaching. Wagstaff Recruitment Building Trusted Relationships to Create Great Opportunities
Graduate Recruitment Consultant - Feb 2026 Start Edinburgh City Centre 26,000- 27,000 + Uncapped Commission Are you a natural relationship builder with a track record in receiving exceptional feedback for the work you do, especially when dealing with other people? Do you naturally go over and above to do a good job, really pushing to carve out a sales career for yourself? Search is hiring Trainee Recruitment Consultants to join both our Finance and Business Support teams in Edinburgh. This is a great opportunity to learn from a supportive and experienced group of recruiters who will help you build your skills and confidence in the industry. You'll be working on roles such as Credit Controllers, Accountants, Administrators, PAs/EAs and Secretaries, to name a few, and playing a key part in connecting people with great opportunities. Why Join Us? Build your own desk from day one, focusing on either the permanent or temporary recruitment market while working closely with key clients. Earn commission immediately with a 0% threshold for your first six months - no waiting to see the rewards of your hard work. Take control of your career with clear, flexible progression paths - whether you're aiming to be a top miller or grow into a leadership role. Develop your skills with confidence, thanks to our award-winning training and personalised 1:1 coaching tailored to your growth. Be part of a culture that celebrates success - think fine dining, axe throwing, cocktail masterclasses, and annual European trips for our top performers. The Role: Build and maintain strong relationships with existing clients, while actively identifying and pursuing new business opportunities through B2B sales. Source top-tier candidates using LinkedIn, networking, and leading job boards. Conduct interview to assess candidates' suitability, ensuring a strong match for each role. Manage the full recruitment process, from interview scheduling to offer, creating a seamless experience for both clients and candidates. Act as a trusted advisor to clients, fully understanding their hiring needs and delivering tailored recruitment solutions. Grow your personal brand by consistently exceeding targets and establishing yourself as a specialist in your market. What We're Looking For: Proven experience within a business development or sales role, with a strong track of consistently meeting KPIs and hitting financial targets. Confidence in building and managing client relationships, with the ability to handle objections and negotiate effectively when needed. Exceptional communication skills, with a natural ability to influence, build rapport, and engage with stakeholders at all levels. A "no fear" approach to picking up the phone and speaking to both candidates and clients How Will You Benefit? Earn up to 40% commission on your billings, with monthly, quarterly, and annual payments - rewarding your success at every step! Structured career progression from day one, supported by our dedicated Talent Development team and ongoing training. FlexHoliday Scheme, allowing you to buy and sell up to 5 days of annual leave through salary sacrifice. Celebrate in style at our exclusive Quarterly and Annual Highflyer events - with Marbella booked for 2026! Car benefit scheme available through our partner, Tusker. Lifestyle perks and well being discounts via Perkbox - Keeping you motivated both in and out of work. Monthly company-wide business updates with early 3pm finishes to kick-start your weekend. Dedicated marketing and back-office support, so you can focus on what you do best - recruiting. This is your chance to join a high-performing, supportive team within one of the UK's most respected recruitment businesses - and to build a career where hard work, personality, and ambition truly pay off. if you're motivated by success and enjoy working in a high-energy, team-focused environment, we'd love to hear from you. Apply now or contact Katie Ball for a confidential chat about starting your recruitment career. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Mar 08, 2026
Full time
Graduate Recruitment Consultant - Feb 2026 Start Edinburgh City Centre 26,000- 27,000 + Uncapped Commission Are you a natural relationship builder with a track record in receiving exceptional feedback for the work you do, especially when dealing with other people? Do you naturally go over and above to do a good job, really pushing to carve out a sales career for yourself? Search is hiring Trainee Recruitment Consultants to join both our Finance and Business Support teams in Edinburgh. This is a great opportunity to learn from a supportive and experienced group of recruiters who will help you build your skills and confidence in the industry. You'll be working on roles such as Credit Controllers, Accountants, Administrators, PAs/EAs and Secretaries, to name a few, and playing a key part in connecting people with great opportunities. Why Join Us? Build your own desk from day one, focusing on either the permanent or temporary recruitment market while working closely with key clients. Earn commission immediately with a 0% threshold for your first six months - no waiting to see the rewards of your hard work. Take control of your career with clear, flexible progression paths - whether you're aiming to be a top miller or grow into a leadership role. Develop your skills with confidence, thanks to our award-winning training and personalised 1:1 coaching tailored to your growth. Be part of a culture that celebrates success - think fine dining, axe throwing, cocktail masterclasses, and annual European trips for our top performers. The Role: Build and maintain strong relationships with existing clients, while actively identifying and pursuing new business opportunities through B2B sales. Source top-tier candidates using LinkedIn, networking, and leading job boards. Conduct interview to assess candidates' suitability, ensuring a strong match for each role. Manage the full recruitment process, from interview scheduling to offer, creating a seamless experience for both clients and candidates. Act as a trusted advisor to clients, fully understanding their hiring needs and delivering tailored recruitment solutions. Grow your personal brand by consistently exceeding targets and establishing yourself as a specialist in your market. What We're Looking For: Proven experience within a business development or sales role, with a strong track of consistently meeting KPIs and hitting financial targets. Confidence in building and managing client relationships, with the ability to handle objections and negotiate effectively when needed. Exceptional communication skills, with a natural ability to influence, build rapport, and engage with stakeholders at all levels. A "no fear" approach to picking up the phone and speaking to both candidates and clients How Will You Benefit? Earn up to 40% commission on your billings, with monthly, quarterly, and annual payments - rewarding your success at every step! Structured career progression from day one, supported by our dedicated Talent Development team and ongoing training. FlexHoliday Scheme, allowing you to buy and sell up to 5 days of annual leave through salary sacrifice. Celebrate in style at our exclusive Quarterly and Annual Highflyer events - with Marbella booked for 2026! Car benefit scheme available through our partner, Tusker. Lifestyle perks and well being discounts via Perkbox - Keeping you motivated both in and out of work. Monthly company-wide business updates with early 3pm finishes to kick-start your weekend. Dedicated marketing and back-office support, so you can focus on what you do best - recruiting. This is your chance to join a high-performing, supportive team within one of the UK's most respected recruitment businesses - and to build a career where hard work, personality, and ambition truly pay off. if you're motivated by success and enjoy working in a high-energy, team-focused environment, we'd love to hear from you. Apply now or contact Katie Ball for a confidential chat about starting your recruitment career. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Customer Service Advisor Glenfield, Leicester £26,000 - £29,000 per annum Monday to Friday 7:30am - 3:30pm. Immediate Start This role is ideally suited to a Customer Service Advisor who is available to start immediately or within a week and who enjoys delivering high standards of service while managing a variety of customer enquiries. The successful Customer Service Advisor will play a key role in ensuring customers receive a responsive, professional and solutions-focused service. Working within a supportive team environment, the Customer Service Advisor will manage incoming enquiries, resolve issues efficiently and liaise with internal departments to ensure a smooth end-to-end customer experience. As a Customer Service Advisor, responsibilities will include: Acting as the first point of contact for customers via telephone and email Handling customer enquiries relating to accounts, orders and general queries Providing accurate and timely responses to customer requests in line with response time targets Resolving customer issues efficiently while maintaining a positive customer experience Liaising with internal departments to ensure effective end-to-end solutions Processing customer requests and requirements in a timely and accurate manner Maintaining accurate records of customer interactions and correspondence Collating data for customer updates and internal reporting Identifying potential sales opportunities and proactively creating new leads where appropriate Ensuring all customer orders, documentation and communications are correctly recorded and filed The successful Customer Service Advisor will demonstrate: Previous experience in a customer service or customer care position Excellent communication skills, both written and verbal A confident and professional telephone manner Strong organisational skills with the ability to prioritise tasks effectively The ability to multitask within a fast-paced environment A proactive and problem-solving mindset Strong attention to detail and accuracy Good IT and computer literacy As the Customer Service Advisor you will receive: Salary: £26,000 - £29,000 depending on experience Location: Glenfield, Leicester (office-based) Working hours: Monday to Friday, 7:30am - 3:30pm Candidates must be available to start immediately or at very short notice If you are an experienced Customer Service Advisor looking for your next opportunity and are available to start immediately, this could be an excellent opportunity to join a busy and supportive team environment. Apply now to learn more about this Customer Service Advisor opportunity.
Mar 08, 2026
Full time
Customer Service Advisor Glenfield, Leicester £26,000 - £29,000 per annum Monday to Friday 7:30am - 3:30pm. Immediate Start This role is ideally suited to a Customer Service Advisor who is available to start immediately or within a week and who enjoys delivering high standards of service while managing a variety of customer enquiries. The successful Customer Service Advisor will play a key role in ensuring customers receive a responsive, professional and solutions-focused service. Working within a supportive team environment, the Customer Service Advisor will manage incoming enquiries, resolve issues efficiently and liaise with internal departments to ensure a smooth end-to-end customer experience. As a Customer Service Advisor, responsibilities will include: Acting as the first point of contact for customers via telephone and email Handling customer enquiries relating to accounts, orders and general queries Providing accurate and timely responses to customer requests in line with response time targets Resolving customer issues efficiently while maintaining a positive customer experience Liaising with internal departments to ensure effective end-to-end solutions Processing customer requests and requirements in a timely and accurate manner Maintaining accurate records of customer interactions and correspondence Collating data for customer updates and internal reporting Identifying potential sales opportunities and proactively creating new leads where appropriate Ensuring all customer orders, documentation and communications are correctly recorded and filed The successful Customer Service Advisor will demonstrate: Previous experience in a customer service or customer care position Excellent communication skills, both written and verbal A confident and professional telephone manner Strong organisational skills with the ability to prioritise tasks effectively The ability to multitask within a fast-paced environment A proactive and problem-solving mindset Strong attention to detail and accuracy Good IT and computer literacy As the Customer Service Advisor you will receive: Salary: £26,000 - £29,000 depending on experience Location: Glenfield, Leicester (office-based) Working hours: Monday to Friday, 7:30am - 3:30pm Candidates must be available to start immediately or at very short notice If you are an experienced Customer Service Advisor looking for your next opportunity and are available to start immediately, this could be an excellent opportunity to join a busy and supportive team environment. Apply now to learn more about this Customer Service Advisor opportunity.
