Customer Support Advisor Location: Sheffield City Centre Hours: Full-time (37 hrs - Mon-Thu 9-5.30, Fri 9-5) Salary: £25,878 Start date: Tuesday 5th May 2025 Feeling burnt out by the call centre grind? Do you thrive on helping customers but dread the pressure of sales quotas? Do you want to ditch the shift work in favour of regular office hours and a better work-life balance? We understand. Being a UniHomes Customer Support Advisor is different. NO sales, NO shift work, and NO regular weekends. We embrace hybrid and remote work, meaning you can flex between our state of the art Sheffield city centre office (with free breakfast and Friday drinks at 4.30!) and the comfort of your own home office. The role will be predominantly working from home but with occasional office presence required, therefore you must be based locally and be willing and able to travel to the Sheffield office when required. We're looking for additional Customer Support Advisors to grow our incredible team. In this role, you'll be the friendly voice of UniHomes, providing exceptional support to students through phone, email, and messaging. You'll become a problem solving pro, resolving queries, and offering clear explanations about our shared utility contracts (gas, electricity, water, broadband, and TV License). Your focus will be on ensuring a smooth and hassle free experience for students, proactively addressing their needs, and aiming for first contact resolution whenever possible. Collaboration is key, so you'll work alongside internal stakeholders to achieve successful outcomes. This is a non sales role, allowing you to focus on what you do best: providing exceptional service and making a positive impact on students' lives. Peak Season: During July-September, additional hours (max 6 hours per week, including weekends) may be required. We compensate with overtime or time off in lieu. The role will be predominantly working from home but with some office presence required, therefore you must be based within a reasonable commute to Sheffield and be willing and able to travel to the office to work when required. What you'll do: Own customer queries, aiming for first contact resolution. Gather accurate customer data to support internal teams. Assist all customers professionally and politely. Collaborate with internal/external stakeholders for successful resolutions. Deliver excellent customer support consistently. Meet personal and departmental KPIs for quality and volume of calls, messages, and email. Utilise CRM systems to manage contacts. Support all areas to ensure an industry leading customer experience. What you'll bring: Fantastic customer support skills developed in a contact centre environment, retail, service, or hospitality sector. High volume phone & CRM system experience (ideally Salesforce, desirable but not essential). Superb phone manner and excellent written communication skills. Patience, confidence, diplomacy, resilience, open mindedness, and empathy. Ability to stay calm under pressure, think quickly and independently. Ability in following processes and structuring questions. Genuine desire to solve problems and help others. Computer literacy (Microsoft Office) and tech confidence. Team player spirit, self motivation, dedication, and focus. Hybrid team members will need to ensure they have a safe working from home environment, which includes: A quiet and distraction free environment to be able to provide industry leading customer support. Appropriate chair and desk. Suitable internet connection, with minimum downloads speed of 30Mbps. Flexibility to support our customers over our busiest periods. We'll provide IT equipment, including laptop, monitor and headset. About us: At UniHomes, we're on a mission to transform the entire student rental experience across the UK. As the market leading student accommodation advertising platform and utility management service provider, we make finding and securing all inclusive student accommodation simple, seamless, and stress free. We're not just another platform. UniHomes is developing innovative technology to deliver one go to destination that supports the entire student rental journey. With an unwavering focus on our students, partner letting agents, operators and suppliers, we continually evolve and enhance our products and services to exceed expectations, while tackling market complexity with ease and transparency. Since launching in 2015, we've experienced rapid growth. Today, we operate in 60+ cities, partner with 1,000+ agents and operators, and are backed by Macquarie Capital and LDC. Our success has been recognised with accolades from EY Entrepreneur of the Year, Deloitte UK Technology Fast 50, The Negotiator Awards, and Great Place to Work certification. Our 140+ strong team is based in the heart of Sheffield City Centre, where we're driving innovation, expanding into new markets, and fostering a culture built on collaboration, creativity, and growth. If you're ready to make a meaningful impact and help redefine how students find their perfect home, now is the time to join UniHomes. Be part of a team that's opening new doors to better experiences, brighter ideas, and stress free living. We are a team driven and united by our core values: Lead the Way In it Together Customers Matter Keep it Simple Rise Above Challenges Make it Happen What do you get when you work here? With people and culture at the heart of our organisation, we are continually enhancing our employee offer and culture. We are incredibly proud to have been officially certified as a Great Place to Work (GPTW ) and an accredited Living Wage employer - all our employees earn a fair living wage above the government minimum wage. Working in our stunning new office at New Era Square in the centre of Sheffield, you will get complimentary breakfast, hot & cold drinks, snacks, pool table, holidays, length of service days, voluntary day, enhanced pension scheme, pension salary sacrifice scheme, healthcare scheme, Employee Assistant Programme, sick pay, enhanced maternity & paternity pay, career progression, a commitment to personal and professional development, employee awards, refer a friend scheme, staff discounts, mental health and financial support, and company social events. At UniHomes we are committed to fostering an inclusive and diverse workplace where everyone can thrive and which values individuals for their unique perspectives. We welcome candidates from all backgrounds, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Please let us know if you require any reasonable adjustments to make the recruitment process more accessible to you. Applicants must already have the permanent and unrestricted right to work in the UK. Unfortunately, we are unable to offer visa sponsorship as we do not hold a sponsor licence. We want to hear your unique voice in your application. We love AI, but relying on it solely to write your cover letter and answer the application questions is a missed opportunity to showcase the originality and personality that will make you stand out. Show us the real you. We do not accept CV submissions from recruitment agencies. Direct applications from individual candidates are encouraged. Thank you for your understanding.
Apr 09, 2026
Full time
Customer Support Advisor Location: Sheffield City Centre Hours: Full-time (37 hrs - Mon-Thu 9-5.30, Fri 9-5) Salary: £25,878 Start date: Tuesday 5th May 2025 Feeling burnt out by the call centre grind? Do you thrive on helping customers but dread the pressure of sales quotas? Do you want to ditch the shift work in favour of regular office hours and a better work-life balance? We understand. Being a UniHomes Customer Support Advisor is different. NO sales, NO shift work, and NO regular weekends. We embrace hybrid and remote work, meaning you can flex between our state of the art Sheffield city centre office (with free breakfast and Friday drinks at 4.30!) and the comfort of your own home office. The role will be predominantly working from home but with occasional office presence required, therefore you must be based locally and be willing and able to travel to the Sheffield office when required. We're looking for additional Customer Support Advisors to grow our incredible team. In this role, you'll be the friendly voice of UniHomes, providing exceptional support to students through phone, email, and messaging. You'll become a problem solving pro, resolving queries, and offering clear explanations about our shared utility contracts (gas, electricity, water, broadband, and TV License). Your focus will be on ensuring a smooth and hassle free experience for students, proactively addressing their needs, and aiming for first contact resolution whenever possible. Collaboration is key, so you'll work alongside internal stakeholders to achieve successful outcomes. This is a non sales role, allowing you to focus on what you do best: providing exceptional service and making a positive impact on students' lives. Peak Season: During July-September, additional hours (max 6 hours per week, including weekends) may be required. We compensate with overtime or time off in lieu. The role will be predominantly working from home but with some office presence required, therefore you must be based within a reasonable commute to Sheffield and be willing and able to travel to the office to work when required. What you'll do: Own customer queries, aiming for first contact resolution. Gather accurate customer data to support internal teams. Assist all customers professionally and politely. Collaborate with internal/external stakeholders for successful resolutions. Deliver excellent customer support consistently. Meet personal and departmental KPIs for quality and volume of calls, messages, and email. Utilise CRM systems to manage contacts. Support all areas to ensure an industry leading customer experience. What you'll bring: Fantastic customer support skills developed in a contact centre environment, retail, service, or hospitality sector. High volume phone & CRM system experience (ideally Salesforce, desirable but not essential). Superb phone manner and excellent written communication skills. Patience, confidence, diplomacy, resilience, open mindedness, and empathy. Ability to stay calm under pressure, think quickly and independently. Ability in following processes and structuring questions. Genuine desire to solve problems and help others. Computer literacy (Microsoft Office) and tech confidence. Team player spirit, self motivation, dedication, and focus. Hybrid team members will need to ensure they have a safe working from home environment, which includes: A quiet and distraction free environment to be able to provide industry leading customer support. Appropriate chair and desk. Suitable internet connection, with minimum downloads speed of 30Mbps. Flexibility to support our customers over our busiest periods. We'll provide IT equipment, including laptop, monitor and headset. About us: At UniHomes, we're on a mission to transform the entire student rental experience across the UK. As the market leading student accommodation advertising platform and utility management service provider, we make finding and securing all inclusive student accommodation simple, seamless, and stress free. We're not just another platform. UniHomes is developing innovative technology to deliver one go to destination that supports the entire student rental journey. With an unwavering focus on our students, partner letting agents, operators and suppliers, we continually evolve and enhance our products and services to exceed expectations, while tackling market complexity with ease and transparency. Since launching in 2015, we've experienced rapid growth. Today, we operate in 60+ cities, partner with 1,000+ agents and operators, and are backed by Macquarie Capital and LDC. Our success has been recognised with accolades from EY Entrepreneur of the Year, Deloitte UK Technology Fast 50, The Negotiator Awards, and Great Place to Work certification. Our 140+ strong team is based in the heart of Sheffield City Centre, where we're driving innovation, expanding into new markets, and fostering a culture built on collaboration, creativity, and growth. If you're ready to make a meaningful impact and help redefine how students find their perfect home, now is the time to join UniHomes. Be part of a team that's opening new doors to better experiences, brighter ideas, and stress free living. We are a team driven and united by our core values: Lead the Way In it Together Customers Matter Keep it Simple Rise Above Challenges Make it Happen What do you get when you work here? With people and culture at the heart of our organisation, we are continually enhancing our employee offer and culture. We are incredibly proud to have been officially certified as a Great Place to Work (GPTW ) and an accredited Living Wage employer - all our employees earn a fair living wage above the government minimum wage. Working in our stunning new office at New Era Square in the centre of Sheffield, you will get complimentary breakfast, hot & cold drinks, snacks, pool table, holidays, length of service days, voluntary day, enhanced pension scheme, pension salary sacrifice scheme, healthcare scheme, Employee Assistant Programme, sick pay, enhanced maternity & paternity pay, career progression, a commitment to personal and professional development, employee awards, refer a friend scheme, staff discounts, mental health and financial support, and company social events. At UniHomes we are committed to fostering an inclusive and diverse workplace where everyone can thrive and which values individuals for their unique perspectives. We welcome candidates from all backgrounds, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Please let us know if you require any reasonable adjustments to make the recruitment process more accessible to you. Applicants must already have the permanent and unrestricted right to work in the UK. Unfortunately, we are unable to offer visa sponsorship as we do not hold a sponsor licence. We want to hear your unique voice in your application. We love AI, but relying on it solely to write your cover letter and answer the application questions is a missed opportunity to showcase the originality and personality that will make you stand out. Show us the real you. We do not accept CV submissions from recruitment agencies. Direct applications from individual candidates are encouraged. Thank you for your understanding.
Start Date - 18th May 2026 Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Apr 09, 2026
Full time
Start Date - 18th May 2026 Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Sales Advisor Red Recruitment is recruiting a Sales Advisor in Banbury to join our client, a premier contact centre outsourcing business, dedicated to delivering exceptional service to its clients working on behalf of a globally recognised brand. This role is perfect for someone with existing sales skills who wants to learn and develop in a professional business setting. The role will involve outbound calling businesses from various industries, looking to navigate them through the sales process with professional and persuasive sales skills. Benefits and Package for Sales Advisor: Salary: £28,000 + uncapped commission Hours: Monday - Friday, Office Hours Contract: Temporary (during probation) - to Permanent Start Date: ASAP Location: Banbury, Oxfordshire Competitive Holiday Opportunity to progress personally and professionally Achievable targets Key Responsibilities of Sales Advisor: Making consultative outbound telephone sales to businesses. Appointment booking. Working with customers to get them the best sales outcome for themselves. Maintain relationships with existing customers. Provide exceptional customer service to all our customers via telephone calls and emails. Working to structured targets while maintaining a professional and consultative approach Key Skills and Experience of Sales Advisor: Excellent listening skills are essential. Good sales skills and a sales background are needed. Ability to be flexible and adapt to changes in the working environment. Excellent telephone manner with the ability to be persuasive Working to structured targets while maintaining a professional and consultative approach If you have the relevant skills and experience as a Sales Advisor and are interested in the position, please apply now! Red Recruitment (Agency)
Apr 08, 2026
Seasonal
Sales Advisor Red Recruitment is recruiting a Sales Advisor in Banbury to join our client, a premier contact centre outsourcing business, dedicated to delivering exceptional service to its clients working on behalf of a globally recognised brand. This role is perfect for someone with existing sales skills who wants to learn and develop in a professional business setting. The role will involve outbound calling businesses from various industries, looking to navigate them through the sales process with professional and persuasive sales skills. Benefits and Package for Sales Advisor: Salary: £28,000 + uncapped commission Hours: Monday - Friday, Office Hours Contract: Temporary (during probation) - to Permanent Start Date: ASAP Location: Banbury, Oxfordshire Competitive Holiday Opportunity to progress personally and professionally Achievable targets Key Responsibilities of Sales Advisor: Making consultative outbound telephone sales to businesses. Appointment booking. Working with customers to get them the best sales outcome for themselves. Maintain relationships with existing customers. Provide exceptional customer service to all our customers via telephone calls and emails. Working to structured targets while maintaining a professional and consultative approach Key Skills and Experience of Sales Advisor: Excellent listening skills are essential. Good sales skills and a sales background are needed. Ability to be flexible and adapt to changes in the working environment. Excellent telephone manner with the ability to be persuasive Working to structured targets while maintaining a professional and consultative approach If you have the relevant skills and experience as a Sales Advisor and are interested in the position, please apply now! Red Recruitment (Agency)
A leading student accommodation platform is looking for a Customer Support Advisor in Sheffield. This full-time role offers a hybrid work model with no sales quota. Responsibilities include handling customer queries, ensuring first-contact resolution, and collaborating with internal stakeholders. Ideal candidates will have strong customer support skills, experience in CRM systems, and a genuine desire to assist students. Enjoy benefits like complimentary breakfast, flexible working hours, and a supportive workplace culture.
Apr 08, 2026
Full time
A leading student accommodation platform is looking for a Customer Support Advisor in Sheffield. This full-time role offers a hybrid work model with no sales quota. Responsibilities include handling customer queries, ensuring first-contact resolution, and collaborating with internal stakeholders. Ideal candidates will have strong customer support skills, experience in CRM systems, and a genuine desire to assist students. Enjoy benefits like complimentary breakfast, flexible working hours, and a supportive workplace culture.
Succeed Recruitment Solutions
Newcastle Upon Tyne, Tyne And Wear
We have a brand new, fabulous opportunity for experienced Cruise Consultants looking for a new role, or for experienced travel sales professionals, looking to take their first step into the lucrative world of cruise sales! As a Cruise Sales Advisor, you'll be at the helm, steering towards a very achievable sales target. Responding to enquiries quickly, you'll utilise your exceptional telephone manner and selling skills to convert potential customers into avid cruisers. Be prepared for a journey where every day brings a new opportunity to showcase your expertise and commitment! Previous travel or cruise sales experience is essential for the role, along with strong sales ability and exceptional customer service skills and in return, our client can offer a competitive salary plus excellent earning potential, pension scheme, holiday discounts & concession scheme, private medical insurance, work perk discounts and overseas familiarisation trips. This is a fully home-based role, with one late night (8pm finish) per week and only three weekend days per month. If this role is of interest to you, please apply online. Role of Cruise Sales Advisor: Handle enquiries via phone, email & live chat Provide customers with quotes using an in-house travel system Convert enquiries into bookings Achieve personal sales targets and KPIs Maintain excellent knowledge of cruise lines and destinations Follow up regularly to maximise conversion Seize every opportunity to upsell and enhance the customer holiday experience Deliver excellent customer service and build lasting rapport Complete CLIA Ambassador training Skills required for the role: Previous, recent experience of selling holidays or cruises within a fast paced, travel sales role Experience of using Isell - beneficial Usage of cruise line CRS - beneficial Proven ability to achieve sales targets Exceptional customer service and administrative skills Strong attention to detail Ability to manage time effectively and prioritise workloads Self-motivated and results-driven If you're interested in learning more about this Cruise Sales Advisor role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs
Apr 08, 2026
Full time
We have a brand new, fabulous opportunity for experienced Cruise Consultants looking for a new role, or for experienced travel sales professionals, looking to take their first step into the lucrative world of cruise sales! As a Cruise Sales Advisor, you'll be at the helm, steering towards a very achievable sales target. Responding to enquiries quickly, you'll utilise your exceptional telephone manner and selling skills to convert potential customers into avid cruisers. Be prepared for a journey where every day brings a new opportunity to showcase your expertise and commitment! Previous travel or cruise sales experience is essential for the role, along with strong sales ability and exceptional customer service skills and in return, our client can offer a competitive salary plus excellent earning potential, pension scheme, holiday discounts & concession scheme, private medical insurance, work perk discounts and overseas familiarisation trips. This is a fully home-based role, with one late night (8pm finish) per week and only three weekend days per month. If this role is of interest to you, please apply online. Role of Cruise Sales Advisor: Handle enquiries via phone, email & live chat Provide customers with quotes using an in-house travel system Convert enquiries into bookings Achieve personal sales targets and KPIs Maintain excellent knowledge of cruise lines and destinations Follow up regularly to maximise conversion Seize every opportunity to upsell and enhance the customer holiday experience Deliver excellent customer service and build lasting rapport Complete CLIA Ambassador training Skills required for the role: Previous, recent experience of selling holidays or cruises within a fast paced, travel sales role Experience of using Isell - beneficial Usage of cruise line CRS - beneficial Proven ability to achieve sales targets Exceptional customer service and administrative skills Strong attention to detail Ability to manage time effectively and prioritise workloads Self-motivated and results-driven If you're interested in learning more about this Cruise Sales Advisor role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs
Leeds, United Kingdom Posted on 27/02/2026 Salary Basic of £28,307.63+ OTE up to £39,475.63 City Leeds Province West Yorkshire Country United Kingdom Postal Code LS10 1DY Job Description We are recruiting for a Service Advisor to join our team at Skoda Leeds. This is a fabulous opportunity to join a family run business in the AM top 50 and represent one of our fantastic manufacturer partners. We are looking for ambitious and driven individuals who are passionate in providing world class customer service. This role comes with a basic salary of £28,307.63 and a very easily achievable OTE of up to £39,475.63 per annum. About the Business Our business started over 60 years ago and has been in the same family ever since. From our very humble beginnings, we have grown to be in the top 50 car dealers in the country. Across our 26 businesses we have a stable workforce of over 600 people, many of whom have been with us for years. We are always on the lookout for nice, genuine people who genuinely care about our customers and have a can do attitude. Our recruitment philosophy is that we recruit for attitude and train for skills, which means that although we're often looking for specific technical skills, if you like working with customers and you are attracted by our Family Values of Fit, Fun, Family and Fearless, you'll fit in well here and we'd like to hear from you even if you have no experience of the automotive industry. We offer manufacture training for product knowledge to give you the technical skills you need, and we work with our own world class sales trainer who will give you everything you need to be a "top one percenter". We'll expect you to work hard but in return we'll offer you an industry leading package, flexible working hours and a real opportunity to progress: we prefer to promote from within and you will see this in everyone of our sites. You must possess an outrageous ambition to want to be the best and you won't let anyone stop you. About You You must be able to work as part of a team of Service Advisors in a busy, fast paced and rewarding environment. Customer focus, relationship maintenance and communication skills are of paramount importance in this role. As a Service Advisor your duties will include dealing with all customers in a professional and prompt manner, portraying a positive first impression of the Service Department. Advising Customers on technical queries and issues they may have, you will be first point of contact for booking in vehicles into the workshop for work to be carried out informing customers of the progress of their vehicle. To maintain a presentable appearance and hygiene, ensuring that work wear is regularly cleaned. What we offer: 30 days holiday (Including Bank Holidays), increasing with length of service Pension Scheme Discount for servicing and repairs on your family and friend's cars. £25 contribution to eye tests Cycle to work scheme. Hours Monday- Friday- 8:00am-5:30pm You must hold a current valid clean driving license. We are an equal opportunity employer. We are committed to creating an inclusive environment for all employees and do not discriminate on the basis of race, ethnicity, gender, age, national origin, religion, disability or other characteristics.
Apr 08, 2026
Full time
Leeds, United Kingdom Posted on 27/02/2026 Salary Basic of £28,307.63+ OTE up to £39,475.63 City Leeds Province West Yorkshire Country United Kingdom Postal Code LS10 1DY Job Description We are recruiting for a Service Advisor to join our team at Skoda Leeds. This is a fabulous opportunity to join a family run business in the AM top 50 and represent one of our fantastic manufacturer partners. We are looking for ambitious and driven individuals who are passionate in providing world class customer service. This role comes with a basic salary of £28,307.63 and a very easily achievable OTE of up to £39,475.63 per annum. About the Business Our business started over 60 years ago and has been in the same family ever since. From our very humble beginnings, we have grown to be in the top 50 car dealers in the country. Across our 26 businesses we have a stable workforce of over 600 people, many of whom have been with us for years. We are always on the lookout for nice, genuine people who genuinely care about our customers and have a can do attitude. Our recruitment philosophy is that we recruit for attitude and train for skills, which means that although we're often looking for specific technical skills, if you like working with customers and you are attracted by our Family Values of Fit, Fun, Family and Fearless, you'll fit in well here and we'd like to hear from you even if you have no experience of the automotive industry. We offer manufacture training for product knowledge to give you the technical skills you need, and we work with our own world class sales trainer who will give you everything you need to be a "top one percenter". We'll expect you to work hard but in return we'll offer you an industry leading package, flexible working hours and a real opportunity to progress: we prefer to promote from within and you will see this in everyone of our sites. You must possess an outrageous ambition to want to be the best and you won't let anyone stop you. About You You must be able to work as part of a team of Service Advisors in a busy, fast paced and rewarding environment. Customer focus, relationship maintenance and communication skills are of paramount importance in this role. As a Service Advisor your duties will include dealing with all customers in a professional and prompt manner, portraying a positive first impression of the Service Department. Advising Customers on technical queries and issues they may have, you will be first point of contact for booking in vehicles into the workshop for work to be carried out informing customers of the progress of their vehicle. To maintain a presentable appearance and hygiene, ensuring that work wear is regularly cleaned. What we offer: 30 days holiday (Including Bank Holidays), increasing with length of service Pension Scheme Discount for servicing and repairs on your family and friend's cars. £25 contribution to eye tests Cycle to work scheme. Hours Monday- Friday- 8:00am-5:30pm You must hold a current valid clean driving license. We are an equal opportunity employer. We are committed to creating an inclusive environment for all employees and do not discriminate on the basis of race, ethnicity, gender, age, national origin, religion, disability or other characteristics.
Customer Sales Assistant (No Experience Required/Entry Level) Immediate Starts in Stoke-on-Trent! Please Note: Candidates must be UK residents or eligible to work full-time in the UK. Looking for a role that will support you and develop your skills in customer-facing environments Fed up and want to start earning and gaining valuable experience Based in Stoke-on-Trent, our client's well-established company is currently recruiting for vibrant and enthusiastic Sales Advisors due to recent expansion and high client demand. With a strong year so far, they are looking to grow their team and bring in ambitious, driven individuals to be part of their success. The key attributes they are looking for are: Positive and proactive. Professional manner and appearance. High customer service standards. Willingness to travel both nationally and internationally. What they offer: Access to coaching in Customer Service, Sales, Marketing, and Promotions. Fantastic working environment and social calendar. A successful and established Sales and Customer Service team to support you. A day rate PLUS a fantastic commissions pay structure - paid weekly! Travel opportunities. Fantastic performance-based incentives - including rewards for hitting targets, bonuses for top-tier results, and exclusive team perks. What's involved: Generating a new customer base for their clients. Working within an enthusiastic sales team at various residential environment campaigns. Customer Service. Sales Acquisition. They are currently holding informal chats for their new sales and customer service vacancies, so send your CV to the recruitment team today. They will contact you with their next availability if successful. Openings involve dealing with customers face-to-face at exciting residential campaigns in and around Stoke-on-Trent. No experience is necessary for this full-time equivalent, subcontracted role, which offers a fantastic day rate plus commission. Our client provides a comprehensive development program. However, experience in the following areas may give you a head start: Retail, Warehouse, Administration, Warehouse Operative, Administrator, Receptionist, Customer Service, Sales, Retail Manager, Marketing, Sales Assistant, Cleaner, Retail Sales Assistant, Customer Service Advisor, Direct Sales, Promotions, Events Coordinator, or any hotel, front-of-house, or bar experience. Why Because a background in any of these areas typically means you've already developed a strong work ethic and valuable sales or customer service skills. This role is not suitable for candidates still in education (school/College/University), or current international students. Due to availability, our client is seeking candidates that can work 4/5 full days per week. Roles are based in Stoke-on-Trent. If you feel you meet these requirements, APPLY NOW! Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
Apr 08, 2026
Full time
Customer Sales Assistant (No Experience Required/Entry Level) Immediate Starts in Stoke-on-Trent! Please Note: Candidates must be UK residents or eligible to work full-time in the UK. Looking for a role that will support you and develop your skills in customer-facing environments Fed up and want to start earning and gaining valuable experience Based in Stoke-on-Trent, our client's well-established company is currently recruiting for vibrant and enthusiastic Sales Advisors due to recent expansion and high client demand. With a strong year so far, they are looking to grow their team and bring in ambitious, driven individuals to be part of their success. The key attributes they are looking for are: Positive and proactive. Professional manner and appearance. High customer service standards. Willingness to travel both nationally and internationally. What they offer: Access to coaching in Customer Service, Sales, Marketing, and Promotions. Fantastic working environment and social calendar. A successful and established Sales and Customer Service team to support you. A day rate PLUS a fantastic commissions pay structure - paid weekly! Travel opportunities. Fantastic performance-based incentives - including rewards for hitting targets, bonuses for top-tier results, and exclusive team perks. What's involved: Generating a new customer base for their clients. Working within an enthusiastic sales team at various residential environment campaigns. Customer Service. Sales Acquisition. They are currently holding informal chats for their new sales and customer service vacancies, so send your CV to the recruitment team today. They will contact you with their next availability if successful. Openings involve dealing with customers face-to-face at exciting residential campaigns in and around Stoke-on-Trent. No experience is necessary for this full-time equivalent, subcontracted role, which offers a fantastic day rate plus commission. Our client provides a comprehensive development program. However, experience in the following areas may give you a head start: Retail, Warehouse, Administration, Warehouse Operative, Administrator, Receptionist, Customer Service, Sales, Retail Manager, Marketing, Sales Assistant, Cleaner, Retail Sales Assistant, Customer Service Advisor, Direct Sales, Promotions, Events Coordinator, or any hotel, front-of-house, or bar experience. Why Because a background in any of these areas typically means you've already developed a strong work ethic and valuable sales or customer service skills. This role is not suitable for candidates still in education (school/College/University), or current international students. Due to availability, our client is seeking candidates that can work 4/5 full days per week. Roles are based in Stoke-on-Trent. If you feel you meet these requirements, APPLY NOW! Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
Career Choices Dewis Gyrfa Ltd
Birchfield, Staffordshire
Are you an experienced Service Advisor seeking a career within a prestigious automotive dealership? Our client, a reputable and successful dealer group based in Oldbury, is looking to recruit two talented Service Advisors to join their professional aftersales team. This is an exceptional opportunity for a Service Advisor that wants to work within a high-performing environment that values customer satisfaction, professional growth, and competitive earnings. Basic salary of up to £32,000 Uncapped on-target earnings exceeding £40,000 annually - 45-hour working week, from 8:00 am to 6:00 pm One Saturday in four, integrated into salary Structured training programmes and ongoing development Clear career progression pathways within a large, well-established dealer group Supportive and professional workplace environment Responsibilities Acting as the primary point of contact between customers and the workshop Managing bookings for servicing, repairs, and maintenance Keeping customers informed throughout the service process Liaising with technicians and workshop control to monitor vehicle progress Upselling additional products and services where appropriate Ensuring vehicles are completed and ready within promised timeframes Providing excellent customer service to maintain high customer satisfaction levels Requirements Proven experience as a Service Advisor within the automotive industry Strong communication and customer service skills Excellent organisational abilities and attention to detail Ability to work effectively under pressure in a fast-paced environment Experience with dealer management systems such as Kerridge is advantageous, but not essential This Service Advisor position offers a rewarding career path within a prestigious dealership environment, complemented by competitive compensation and ongoing training. If you are an ambitious Service Advisor looking to progress your career within the motor trade, this opportunity is not to be missed. Contact Archie Lawson, Automotive Recruitment Specialist at Perfect Placement covering Oldbury and West Midlands, today to discover more about this fantastic opportunity. Perfect Placement UK Ltd are specialists in Automotive Recruitment, so if you are looking to advance in your Motor Trade Career, contact our expert automotive recruiters today to see how we can help with your Motor Trade Job search.
Apr 08, 2026
Full time
Are you an experienced Service Advisor seeking a career within a prestigious automotive dealership? Our client, a reputable and successful dealer group based in Oldbury, is looking to recruit two talented Service Advisors to join their professional aftersales team. This is an exceptional opportunity for a Service Advisor that wants to work within a high-performing environment that values customer satisfaction, professional growth, and competitive earnings. Basic salary of up to £32,000 Uncapped on-target earnings exceeding £40,000 annually - 45-hour working week, from 8:00 am to 6:00 pm One Saturday in four, integrated into salary Structured training programmes and ongoing development Clear career progression pathways within a large, well-established dealer group Supportive and professional workplace environment Responsibilities Acting as the primary point of contact between customers and the workshop Managing bookings for servicing, repairs, and maintenance Keeping customers informed throughout the service process Liaising with technicians and workshop control to monitor vehicle progress Upselling additional products and services where appropriate Ensuring vehicles are completed and ready within promised timeframes Providing excellent customer service to maintain high customer satisfaction levels Requirements Proven experience as a Service Advisor within the automotive industry Strong communication and customer service skills Excellent organisational abilities and attention to detail Ability to work effectively under pressure in a fast-paced environment Experience with dealer management systems such as Kerridge is advantageous, but not essential This Service Advisor position offers a rewarding career path within a prestigious dealership environment, complemented by competitive compensation and ongoing training. If you are an ambitious Service Advisor looking to progress your career within the motor trade, this opportunity is not to be missed. Contact Archie Lawson, Automotive Recruitment Specialist at Perfect Placement covering Oldbury and West Midlands, today to discover more about this fantastic opportunity. Perfect Placement UK Ltd are specialists in Automotive Recruitment, so if you are looking to advance in your Motor Trade Career, contact our expert automotive recruiters today to see how we can help with your Motor Trade Job search.
Our fantastic client are looking for a Customer Service Advisor to join their friendly team. You will be the first point of contact for customer over telephone and email, helping them find the best solutions to meet their needs, while delivering exceptional service and driving sales growth. You must have experience in or knowledge of the automotive sector. Permanent, full time role. £30,000 basic + bonus The Role: Engage with customers via phone and email, handling enquiries in a polite and efficient manner. Promote products and services based on customer requirements. Update the database with accurate and up to date information. Maintain up-to-date knowledge of products, services, and promotions. Process orders and create invoices. Work closely with internal departments. The Candidate: Experience in a similar role Experience in the automotive industry Excellent customer service skills Enthusiastic and motivated Able to work as a team in a fast-paced environment Accurate with good attention to detail INDC
Apr 08, 2026
Full time
Our fantastic client are looking for a Customer Service Advisor to join their friendly team. You will be the first point of contact for customer over telephone and email, helping them find the best solutions to meet their needs, while delivering exceptional service and driving sales growth. You must have experience in or knowledge of the automotive sector. Permanent, full time role. £30,000 basic + bonus The Role: Engage with customers via phone and email, handling enquiries in a polite and efficient manner. Promote products and services based on customer requirements. Update the database with accurate and up to date information. Maintain up-to-date knowledge of products, services, and promotions. Process orders and create invoices. Work closely with internal departments. The Candidate: Experience in a similar role Experience in the automotive industry Excellent customer service skills Enthusiastic and motivated Able to work as a team in a fast-paced environment Accurate with good attention to detail INDC
Commercial Support Advisor Location: Bury , BL9 8RY Contract: Fixed Term Contract/ Temporary Hours: Full time - Monday to Friday 37.5 hours a week Start Date : ASAP About the Role As a Commercial Support Advisor , you will play a pivotal role in delivering seamless and efficient support to our business partners, primarily our Sales Representatives. Acting as the first point of contact for a wide range of queries, you will provide timely, accurate resolutions while proactively identifying opportunities to improve processes and enhance the overall partner experience. This role is ideal for a highly organised, patient, and proactive individual with exceptional communication and active listening skills, who is passionate about delivering outstanding service and contributing to the ongoing success of the commercial team. Key Responsibilities Query Management Act as the primary point of contact for incoming queries via phone, email, and Microsoft Teams Effectively manage and resolve all queries in line with agreed Service Level Agreements (SLAs) Ensure all email queries receive a response within 24 hours Performance Monitoring Maintain a call answer rate of 95% or above Ensure average call wait times remain under one minute Adhere to SLAs across different query types and monitor performance consistently Cross-Functional Collaboration Serve as a key liaison between Sales Representatives and internal departments including Credit, Logistics & Planning (LPS), and Warehouse Work closely with external partners such as carriers and customer care teams to resolve delivery-related issues Support smooth end-to-end operations by driving effective communication and timely issue resolution Account Administration Process new account applications promptly and accurately Ensure all applications are added to internal tracking systems within 24 hours of receipt Proactive Problem Solving & Continuous Improvement Actively participate in initiatives aimed at reducing contact volumes or improving the partner and customer experience Run, review, and analyse reports, particularly relating to territory changes or promotional activity issues Take a proactive approach to resolving queries by considering wider business impact and potential effects on other customers Collaborate with key stakeholders to mitigate risks and prevent recurring issues Relationship Building & Change Management Participate in meetings and events with field-based representatives to build strong working relationships Support and contribute to change initiatives by collaborating closely with business partners Help drive continuous improvement in processes and outcomes for all stakeholders About You Strong organisational skills with the ability to manage multiple priorities Excellent verbal and written communication skills A patient, proactive, and solutions-focused approach Confidence working with multiple internal and external stakeholders Experience using Microsoft Teams and email-based support systems (desirable) A strong customer service mindset with a commercial awareness Why Join Us? Be part of a collaborative and supportive commercial team Opportunities to influence process improvements and ways of working Exposure to cross-functional teams and key business partners A role where your contribution directly impacts business performance Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Apr 08, 2026
Contractor
Commercial Support Advisor Location: Bury , BL9 8RY Contract: Fixed Term Contract/ Temporary Hours: Full time - Monday to Friday 37.5 hours a week Start Date : ASAP About the Role As a Commercial Support Advisor , you will play a pivotal role in delivering seamless and efficient support to our business partners, primarily our Sales Representatives. Acting as the first point of contact for a wide range of queries, you will provide timely, accurate resolutions while proactively identifying opportunities to improve processes and enhance the overall partner experience. This role is ideal for a highly organised, patient, and proactive individual with exceptional communication and active listening skills, who is passionate about delivering outstanding service and contributing to the ongoing success of the commercial team. Key Responsibilities Query Management Act as the primary point of contact for incoming queries via phone, email, and Microsoft Teams Effectively manage and resolve all queries in line with agreed Service Level Agreements (SLAs) Ensure all email queries receive a response within 24 hours Performance Monitoring Maintain a call answer rate of 95% or above Ensure average call wait times remain under one minute Adhere to SLAs across different query types and monitor performance consistently Cross-Functional Collaboration Serve as a key liaison between Sales Representatives and internal departments including Credit, Logistics & Planning (LPS), and Warehouse Work closely with external partners such as carriers and customer care teams to resolve delivery-related issues Support smooth end-to-end operations by driving effective communication and timely issue resolution Account Administration Process new account applications promptly and accurately Ensure all applications are added to internal tracking systems within 24 hours of receipt Proactive Problem Solving & Continuous Improvement Actively participate in initiatives aimed at reducing contact volumes or improving the partner and customer experience Run, review, and analyse reports, particularly relating to territory changes or promotional activity issues Take a proactive approach to resolving queries by considering wider business impact and potential effects on other customers Collaborate with key stakeholders to mitigate risks and prevent recurring issues Relationship Building & Change Management Participate in meetings and events with field-based representatives to build strong working relationships Support and contribute to change initiatives by collaborating closely with business partners Help drive continuous improvement in processes and outcomes for all stakeholders About You Strong organisational skills with the ability to manage multiple priorities Excellent verbal and written communication skills A patient, proactive, and solutions-focused approach Confidence working with multiple internal and external stakeholders Experience using Microsoft Teams and email-based support systems (desirable) A strong customer service mindset with a commercial awareness Why Join Us? Be part of a collaborative and supportive commercial team Opportunities to influence process improvements and ways of working Exposure to cross-functional teams and key business partners A role where your contribution directly impacts business performance Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Career Choices Dewis Gyrfa Ltd
Bristol, Gloucestershire
As a Toyota Brand Ambassador, you will be responsible for engaging customers with the latest Toyota products and technologies. You will be working 5 days a week (42 hrs) which will include regular weekends. Benefits include the use of a company car and an OTE of £30,000. As part of the sales team you will be a point of contact to our customers, welcoming them in to our showroom or responding to telephone or online enquiries. You will deliver presentations of our products and vehicles, showing an outstanding knowledge and understanding of all things Toyota. Don't worry if you're not an expert right now our comprehensive training programme will teach you everything you need to know to become a Toyota Brand Ambassador. Role and responsibilities to include: To create and maintain a positive customer-friendly sales environment whilst taking responsibility for the day to day maintenance and presentation of the showroom To offer, promote and sell the value of all new and used vehicles in line with Listers and the brand's trading policies To always be prepared to receive and welcome new customers' enquiries (via telephone, walk-in, e-mail and LiveChat) in line with Listers sales process and procedures To guide and inform the customer whilst being able to give a competent and enthusiastic presentation of all of the vehicles within the product range To achieve a high level of customer satisfaction What we're looking for: You don't need to be from the motor industry; however you will have a proven record of excellent customer service skills and ability to work with people. Strong interpersonal and presentation skills. A well-presented individual with a desire, character and attitude to succeed. The ability to quickly establish and build rapport with our customers. This is an exceptional opportunity for the successful individual to develop, learn and forge a career in the automotive sector and an exciting Brand. We aren't looking for the finished article; however we are looking for potential In return for your hard work, we'll support you with coaching & development every step of the way. Also, to reward your commitment you'll get: 33 days holiday including bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Company Events Why Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There's a reason why this is the case, actually there's over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Apr 08, 2026
Full time
As a Toyota Brand Ambassador, you will be responsible for engaging customers with the latest Toyota products and technologies. You will be working 5 days a week (42 hrs) which will include regular weekends. Benefits include the use of a company car and an OTE of £30,000. As part of the sales team you will be a point of contact to our customers, welcoming them in to our showroom or responding to telephone or online enquiries. You will deliver presentations of our products and vehicles, showing an outstanding knowledge and understanding of all things Toyota. Don't worry if you're not an expert right now our comprehensive training programme will teach you everything you need to know to become a Toyota Brand Ambassador. Role and responsibilities to include: To create and maintain a positive customer-friendly sales environment whilst taking responsibility for the day to day maintenance and presentation of the showroom To offer, promote and sell the value of all new and used vehicles in line with Listers and the brand's trading policies To always be prepared to receive and welcome new customers' enquiries (via telephone, walk-in, e-mail and LiveChat) in line with Listers sales process and procedures To guide and inform the customer whilst being able to give a competent and enthusiastic presentation of all of the vehicles within the product range To achieve a high level of customer satisfaction What we're looking for: You don't need to be from the motor industry; however you will have a proven record of excellent customer service skills and ability to work with people. Strong interpersonal and presentation skills. A well-presented individual with a desire, character and attitude to succeed. The ability to quickly establish and build rapport with our customers. This is an exceptional opportunity for the successful individual to develop, learn and forge a career in the automotive sector and an exciting Brand. We aren't looking for the finished article; however we are looking for potential In return for your hard work, we'll support you with coaching & development every step of the way. Also, to reward your commitment you'll get: 33 days holiday including bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Company Events Why Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There's a reason why this is the case, actually there's over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Where: EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £26,116 rising to £26.738 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: May 2026 onwards What's in it for you? Competitive Salary: Starting at £26,116.00, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Apr 08, 2026
Full time
Where: EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £26,116 rising to £26.738 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: May 2026 onwards What's in it for you? Competitive Salary: Starting at £26,116.00, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Customer Service Advisor page is loaded Customer Service Advisorlocations: United Kingdom, LONDONtime type: Full timeposted on: Posted Todayjob requisition id: RWe are looking for a Customer Service Advisor to join our team who will answer customer enquiries and resolve customer issues in an efficient and timely manner. Handles requests from customers in a local site/depot or branch environment. Includes new account and pricing set up, order entry and queries and internal communication with operations and sales teams Raises manual notes for permitted scenarios and updates Manual Log Raises credit notes adhering to the credit note request procedure Takes payments from customers and reconciles banking for gas and equipment Calculates commission payments to agents and makes adjustments to cylinder holdings Completes manual template to create Proforma Invoices as required Provides rapid resolution to issues and assesses when a contact requires escalation or referral to an expert Develops and maintains knowledge of products, services and systems as required Identifies sales opportunities for referral to the sales team Develops strong long term relationships with customers and agents to fully understand their needs Provides proactive service to select customers based on outbound contact Manages work within KPI / target framework to optimise customer experience and productivity Process cash and card payments over the counter securely and responsibly Take initiative by informing regular customers of new products or services and price changes Listen to and resolve customers' complaints regarding products or services Answer customers' questions about merchandise and advise customers on merchandise selection Be instrumental in accurate and timely stock counts Confident and clear communication skills across all contact channels Capable of prioritising workload and solving problems Able to remain focused in a busy telephone environment Willingness to learn about industry, products, customer and agent requirements Our Differences make our Performance At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.A world leader in gases, technologies and services for Industry and Health. Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders. Join us for a stimulating experience: you'll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment. Discover what your professional journey at Air Liquide could be ! We want to ensure a safe experience for everyone interested in joining Air Liquide. Please be aware of fraudulent job offers that are circulating, falsely using the Air Liquide name and brand. These scams often involve individuals or organizations impersonating Air Liquide recruiters or employees through fake emails, social media, and websites. They may attempt to request personal information or, critically, ask for payment for various reasons like application fees, training, or visa processing. Please be advised that Air Liquide and our authorized recruitment partners will never ask you for money at any stage of the recruitment process. You may verify job postings through our official global at any time. If you receive a suspicious job offer or request for payment/sensitive data, we strongly advise that you do not respond or click on any links. We encourage you to verify the source carefully and only interact through our official channels. We appreciate your interest in Air Liquide and are committed to combating these fraudulent activities to protect job seekers. If you wish to report an incident, please contact us via this
Apr 07, 2026
Full time
Customer Service Advisor page is loaded Customer Service Advisorlocations: United Kingdom, LONDONtime type: Full timeposted on: Posted Todayjob requisition id: RWe are looking for a Customer Service Advisor to join our team who will answer customer enquiries and resolve customer issues in an efficient and timely manner. Handles requests from customers in a local site/depot or branch environment. Includes new account and pricing set up, order entry and queries and internal communication with operations and sales teams Raises manual notes for permitted scenarios and updates Manual Log Raises credit notes adhering to the credit note request procedure Takes payments from customers and reconciles banking for gas and equipment Calculates commission payments to agents and makes adjustments to cylinder holdings Completes manual template to create Proforma Invoices as required Provides rapid resolution to issues and assesses when a contact requires escalation or referral to an expert Develops and maintains knowledge of products, services and systems as required Identifies sales opportunities for referral to the sales team Develops strong long term relationships with customers and agents to fully understand their needs Provides proactive service to select customers based on outbound contact Manages work within KPI / target framework to optimise customer experience and productivity Process cash and card payments over the counter securely and responsibly Take initiative by informing regular customers of new products or services and price changes Listen to and resolve customers' complaints regarding products or services Answer customers' questions about merchandise and advise customers on merchandise selection Be instrumental in accurate and timely stock counts Confident and clear communication skills across all contact channels Capable of prioritising workload and solving problems Able to remain focused in a busy telephone environment Willingness to learn about industry, products, customer and agent requirements Our Differences make our Performance At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.A world leader in gases, technologies and services for Industry and Health. Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders. Join us for a stimulating experience: you'll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment. Discover what your professional journey at Air Liquide could be ! We want to ensure a safe experience for everyone interested in joining Air Liquide. Please be aware of fraudulent job offers that are circulating, falsely using the Air Liquide name and brand. These scams often involve individuals or organizations impersonating Air Liquide recruiters or employees through fake emails, social media, and websites. They may attempt to request personal information or, critically, ask for payment for various reasons like application fees, training, or visa processing. Please be advised that Air Liquide and our authorized recruitment partners will never ask you for money at any stage of the recruitment process. You may verify job postings through our official global at any time. If you receive a suspicious job offer or request for payment/sensitive data, we strongly advise that you do not respond or click on any links. We encourage you to verify the source carefully and only interact through our official channels. We appreciate your interest in Air Liquide and are committed to combating these fraudulent activities to protect job seekers. If you wish to report an incident, please contact us via this
Customer Service Advisor page is loaded Customer Service Advisorlocations: United Kingdom, LONDONtime type: Full timeposted on: Posted Todayjob requisition id: RWe are looking for a Customer Service Advisor to join our team who will answer customer enquiries and resolve customer issues in an efficient and timely manner. Handles requests from customers in a local site/depot or branch environment. Includes new account and pricing set up, order entry and queries and internal communication with operations and sales teams Raises manual notes for permitted scenarios and updates Manual Log Raises credit notes adhering to the credit note request procedure Takes payments from customers and reconciles banking for gas and equipment Calculates commission payments to agents and makes adjustments to cylinder holdings Completes manual template to create Proforma Invoices as required Provides rapid resolution to issues and assesses when a contact requires escalation or referral to an expert Develops and maintains knowledge of products, services and systems as required Identifies sales opportunities for referral to the sales team Develops strong long term relationships with customers and agents to fully understand their needs Provides proactive service to select customers based on outbound contact Manages work within KPI / target framework to optimise customer experience and productivity Process cash and card payments over the counter securely and responsibly Take initiative by informing regular customers of new products or services and price changes Listen to and resolve customers' complaints regarding products or services Answer customers' questions about merchandise and advise customers on merchandise selection Be instrumental in accurate and timely stock counts Confident and clear communication skills across all contact channels Capable of prioritising workload and solving problems Able to remain focused in a busy telephone environment Willingness to learn about industry, products, customer and agent requirements Our Differences make our Performance At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.A world leader in gases, technologies and services for Industry and Health. Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders. Join us for a stimulating experience: you'll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment. Discover what your professional journey at Air Liquide could be ! We want to ensure a safe experience for everyone interested in joining Air Liquide. Please be aware of fraudulent job offers that are circulating, falsely using the Air Liquide name and brand. These scams often involve individuals or organizations impersonating Air Liquide recruiters or employees through fake emails, social media, and websites. They may attempt to request personal information or, critically, ask for payment for various reasons like application fees, training, or visa processing. Please be advised that Air Liquide and our authorized recruitment partners will never ask you for money at any stage of the recruitment process. You may verify job postings through our official global at any time. If you receive a suspicious job offer or request for payment/sensitive data, we strongly advise that you do not respond or click on any links. We encourage you to verify the source carefully and only interact through our official channels. We appreciate your interest in Air Liquide and are committed to combating these fraudulent activities to protect job seekers. If you wish to report an incident, please contact us via this
Apr 07, 2026
Full time
Customer Service Advisor page is loaded Customer Service Advisorlocations: United Kingdom, LONDONtime type: Full timeposted on: Posted Todayjob requisition id: RWe are looking for a Customer Service Advisor to join our team who will answer customer enquiries and resolve customer issues in an efficient and timely manner. Handles requests from customers in a local site/depot or branch environment. Includes new account and pricing set up, order entry and queries and internal communication with operations and sales teams Raises manual notes for permitted scenarios and updates Manual Log Raises credit notes adhering to the credit note request procedure Takes payments from customers and reconciles banking for gas and equipment Calculates commission payments to agents and makes adjustments to cylinder holdings Completes manual template to create Proforma Invoices as required Provides rapid resolution to issues and assesses when a contact requires escalation or referral to an expert Develops and maintains knowledge of products, services and systems as required Identifies sales opportunities for referral to the sales team Develops strong long term relationships with customers and agents to fully understand their needs Provides proactive service to select customers based on outbound contact Manages work within KPI / target framework to optimise customer experience and productivity Process cash and card payments over the counter securely and responsibly Take initiative by informing regular customers of new products or services and price changes Listen to and resolve customers' complaints regarding products or services Answer customers' questions about merchandise and advise customers on merchandise selection Be instrumental in accurate and timely stock counts Confident and clear communication skills across all contact channels Capable of prioritising workload and solving problems Able to remain focused in a busy telephone environment Willingness to learn about industry, products, customer and agent requirements Our Differences make our Performance At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.A world leader in gases, technologies and services for Industry and Health. Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders. Join us for a stimulating experience: you'll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment. Discover what your professional journey at Air Liquide could be ! We want to ensure a safe experience for everyone interested in joining Air Liquide. Please be aware of fraudulent job offers that are circulating, falsely using the Air Liquide name and brand. These scams often involve individuals or organizations impersonating Air Liquide recruiters or employees through fake emails, social media, and websites. They may attempt to request personal information or, critically, ask for payment for various reasons like application fees, training, or visa processing. Please be advised that Air Liquide and our authorized recruitment partners will never ask you for money at any stage of the recruitment process. You may verify job postings through our official global at any time. If you receive a suspicious job offer or request for payment/sensitive data, we strongly advise that you do not respond or click on any links. We encourage you to verify the source carefully and only interact through our official channels. We appreciate your interest in Air Liquide and are committed to combating these fraudulent activities to protect job seekers. If you wish to report an incident, please contact us via this
Customer Service Advisor page is loaded Customer Service Advisorlocations: United Kingdom, LONDONtime type: Full timeposted on: Posted Todayjob requisition id: RWe are looking for a Customer Service Advisor to join our team who will answer customer enquiries and resolve customer issues in an efficient and timely manner. Handles requests from customers in a local site/depot or branch environment. Includes new account and pricing set up, order entry and queries and internal communication with operations and sales teams Raises manual notes for permitted scenarios and updates Manual Log Raises credit notes adhering to the credit note request procedure Takes payments from customers and reconciles banking for gas and equipment Calculates commission payments to agents and makes adjustments to cylinder holdings Completes manual template to create Proforma Invoices as required Provides rapid resolution to issues and assesses when a contact requires escalation or referral to an expert Develops and maintains knowledge of products, services and systems as required Identifies sales opportunities for referral to the sales team Develops strong long term relationships with customers and agents to fully understand their needs Provides proactive service to select customers based on outbound contact Manages work within KPI / target framework to optimise customer experience and productivity Process cash and card payments over the counter securely and responsibly Take initiative by informing regular customers of new products or services and price changes Listen to and resolve customers' complaints regarding products or services Answer customers' questions about merchandise and advise customers on merchandise selection Be instrumental in accurate and timely stock counts Confident and clear communication skills across all contact channels Capable of prioritising workload and solving problems Able to remain focused in a busy telephone environment Willingness to learn about industry, products, customer and agent requirements Our Differences make our Performance At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.A world leader in gases, technologies and services for Industry and Health. Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders. Join us for a stimulating experience: you'll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment. Discover what your professional journey at Air Liquide could be ! We want to ensure a safe experience for everyone interested in joining Air Liquide. Please be aware of fraudulent job offers that are circulating, falsely using the Air Liquide name and brand. These scams often involve individuals or organizations impersonating Air Liquide recruiters or employees through fake emails, social media, and websites. They may attempt to request personal information or, critically, ask for payment for various reasons like application fees, training, or visa processing. Please be advised that Air Liquide and our authorized recruitment partners will never ask you for money at any stage of the recruitment process. You may verify job postings through our official global at any time. If you receive a suspicious job offer or request for payment/sensitive data, we strongly advise that you do not respond or click on any links. We encourage you to verify the source carefully and only interact through our official channels. We appreciate your interest in Air Liquide and are committed to combating these fraudulent activities to protect job seekers. If you wish to report an incident, please contact us via this
Apr 07, 2026
Full time
Customer Service Advisor page is loaded Customer Service Advisorlocations: United Kingdom, LONDONtime type: Full timeposted on: Posted Todayjob requisition id: RWe are looking for a Customer Service Advisor to join our team who will answer customer enquiries and resolve customer issues in an efficient and timely manner. Handles requests from customers in a local site/depot or branch environment. Includes new account and pricing set up, order entry and queries and internal communication with operations and sales teams Raises manual notes for permitted scenarios and updates Manual Log Raises credit notes adhering to the credit note request procedure Takes payments from customers and reconciles banking for gas and equipment Calculates commission payments to agents and makes adjustments to cylinder holdings Completes manual template to create Proforma Invoices as required Provides rapid resolution to issues and assesses when a contact requires escalation or referral to an expert Develops and maintains knowledge of products, services and systems as required Identifies sales opportunities for referral to the sales team Develops strong long term relationships with customers and agents to fully understand their needs Provides proactive service to select customers based on outbound contact Manages work within KPI / target framework to optimise customer experience and productivity Process cash and card payments over the counter securely and responsibly Take initiative by informing regular customers of new products or services and price changes Listen to and resolve customers' complaints regarding products or services Answer customers' questions about merchandise and advise customers on merchandise selection Be instrumental in accurate and timely stock counts Confident and clear communication skills across all contact channels Capable of prioritising workload and solving problems Able to remain focused in a busy telephone environment Willingness to learn about industry, products, customer and agent requirements Our Differences make our Performance At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.A world leader in gases, technologies and services for Industry and Health. Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders. Join us for a stimulating experience: you'll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment. Discover what your professional journey at Air Liquide could be ! We want to ensure a safe experience for everyone interested in joining Air Liquide. Please be aware of fraudulent job offers that are circulating, falsely using the Air Liquide name and brand. These scams often involve individuals or organizations impersonating Air Liquide recruiters or employees through fake emails, social media, and websites. They may attempt to request personal information or, critically, ask for payment for various reasons like application fees, training, or visa processing. Please be advised that Air Liquide and our authorized recruitment partners will never ask you for money at any stage of the recruitment process. You may verify job postings through our official global at any time. If you receive a suspicious job offer or request for payment/sensitive data, we strongly advise that you do not respond or click on any links. We encourage you to verify the source carefully and only interact through our official channels. We appreciate your interest in Air Liquide and are committed to combating these fraudulent activities to protect job seekers. If you wish to report an incident, please contact us via this
People Solutions Group Limited
Wednesbury, West Midlands
Sales and Customer Services Assistant - Wednesbury, West Midlands People Solutions are currently recruiting for a Sales and Customer Services Assistant to join our well-established client based in Wednesbury, West Midlands. This is an exciting opportunity to be part of a growing business, working closely with the Commercial Director and supporting ambitious growth plans. This role would be suitable for applicants with experience as a Sales Executive / Internal Sales Executive / Customer Service Advisor / Telesales Executive . Shifts • Monday to Thursday: 07:30 - 16:00 • Friday: 07:30 - 13:00 • Office-based role Rates of Pay • £28,000 per annum (depending on experience) Benefits As a Sales and Customer Services Assistant , you will receive: • Full-time permanent role • Opportunity to work within a growing and dynamic business • Career progression and development opportunities Day-to-Day Duties As a Sales and Customer Services Assistant , your duties will include (but are not limited to): • Using CRM systems to manage customer leads and sales opportunities • Qualifying and responding to customer enquiries via phone, email, and online channels • Researching, identifying, and cold calling potential customers within target sectors • Supporting the Commercial Sales Team with campaigns and lead generation • Creating and managing sales opportunities and forwarding qualified leads • Maintaining and cleansing CRM databases • Answering inbound customer calls and providing support • Processing customer orders using the company ERP system • Creating proforma invoices and handling online payments • Providing order updates and delivery information to customers • Liaising with dispatch and production teams to meet delivery expectations • Assisting with customer queries, product information, and issue resolution Essential Skills As a Sales and Customer Services Assistant , you will need: • Proven experience in inside sales or a similar role (this role will involve a high level of cold calling and new business activity) • Strong communication and customer service skills • Experience using CRM systems and managing customer data • Ability to work in a fast-paced and challenging environment • Strong organisational and problem-solving skills • Good IT, numeracy, and administrative skills • Ability to work independently and as part of a team • A proactive and target-driven approach Desirable Experience • Experience within a similar industry or commercial environment • Proven track record of exceeding sales targets • Strong negotiation and influencing skills • Ability to understand technical products and explain features and benefits Training • Full training will be provided • Ongoing support and development opportunities Apply If you are interested in this opportunity, apply today with your CV or contact our recruitment team for more information. People Solutions do not charge candidates any fees or request deposits at any stage of the recruitment process.
Apr 07, 2026
Full time
Sales and Customer Services Assistant - Wednesbury, West Midlands People Solutions are currently recruiting for a Sales and Customer Services Assistant to join our well-established client based in Wednesbury, West Midlands. This is an exciting opportunity to be part of a growing business, working closely with the Commercial Director and supporting ambitious growth plans. This role would be suitable for applicants with experience as a Sales Executive / Internal Sales Executive / Customer Service Advisor / Telesales Executive . Shifts • Monday to Thursday: 07:30 - 16:00 • Friday: 07:30 - 13:00 • Office-based role Rates of Pay • £28,000 per annum (depending on experience) Benefits As a Sales and Customer Services Assistant , you will receive: • Full-time permanent role • Opportunity to work within a growing and dynamic business • Career progression and development opportunities Day-to-Day Duties As a Sales and Customer Services Assistant , your duties will include (but are not limited to): • Using CRM systems to manage customer leads and sales opportunities • Qualifying and responding to customer enquiries via phone, email, and online channels • Researching, identifying, and cold calling potential customers within target sectors • Supporting the Commercial Sales Team with campaigns and lead generation • Creating and managing sales opportunities and forwarding qualified leads • Maintaining and cleansing CRM databases • Answering inbound customer calls and providing support • Processing customer orders using the company ERP system • Creating proforma invoices and handling online payments • Providing order updates and delivery information to customers • Liaising with dispatch and production teams to meet delivery expectations • Assisting with customer queries, product information, and issue resolution Essential Skills As a Sales and Customer Services Assistant , you will need: • Proven experience in inside sales or a similar role (this role will involve a high level of cold calling and new business activity) • Strong communication and customer service skills • Experience using CRM systems and managing customer data • Ability to work in a fast-paced and challenging environment • Strong organisational and problem-solving skills • Good IT, numeracy, and administrative skills • Ability to work independently and as part of a team • A proactive and target-driven approach Desirable Experience • Experience within a similar industry or commercial environment • Proven track record of exceeding sales targets • Strong negotiation and influencing skills • Ability to understand technical products and explain features and benefits Training • Full training will be provided • Ongoing support and development opportunities Apply If you are interested in this opportunity, apply today with your CV or contact our recruitment team for more information. People Solutions do not charge candidates any fees or request deposits at any stage of the recruitment process.
Are you looking for your next opportunity in an expanding business with a nationwide presence? If the answer is yes, we are a great company, with great people! So why not join us. Title: Customer Service Advisor Location: St Asaph, Denbighshire Hours: Full time - 37.5hrs per week; varying flexible shift pattern including Saturdays Also open to part time for possible job shares. Conveniently located on Junction 26 off the A55, 40 minutes from Chester and Wrexham by car or by local public transport links. GreenThumb Ltd has been making lawns look beautiful, lush green and weed free for over 36 years. From our humble beginnings in North Wales, we have grown to become Europe's largest Lawn Care company, with over 220 branches nationwide. What we can offer you 22 days annual leave (rising to 26 days with service), plus all public/bank holidays Well-appointed office environment with free onsite parking Medical cash plan Employee discount scheme (discounts on major retail and leisure brands) Free lawn treatments Occupational sick pay, maternity pay, paternity pay schemes Job-specific training and continuous development opportunities Long-service recognition Christmas shutdown About the role You will be trained to interact with our nationwide customers, providing advice and guidance on treatments through excellent customer service practices. You will interact with our customers in all aspects, including rescheduling treatments and recommending appropriate solutions to achieve a wonderful lawn. You will also regularly communicate with our network of Lawn Operatives. Main duties: Engage with customers directly via telephone and e-mail, building rapport and delivering excellent levels of knowledge and customer service. Provide advice and guidance on all GreenThumb treatments. Recommend treatments according to lawn conditions and recognise opportunities to upsell where appropriate. Onboard new customers according to process and arrange first treatment within agreed SLA . Reschedule treatments for customers. Handle all customer contacts in a professional manner, demonstrating appropriate levels of empathy. Aim to recover any customer expressing dissatisfaction. Ensure accurate records are kept and maintained. Work collaboratively as a team to ensure all KPI's are met. Act as an ambassador for GreenThumb always, championing customer service excellence and exceptional behaviours. Communicate and liaise effectively with all departments to ensure a customer centric approach. Continue to learn about lawncare and GreenThumb's products and undertake any training that enhances the skills of the role Encourage customers to utilise our automated service for card payments and promote payments via online banking to assist with adhering to debt KPIs and minimise manual payment processing. Reschedule treatments for customers and ensure all exceptions are passed to Schedulers/Dispatchers within agreed timeframes Update Lawn Operatives immediately if customers reschedule or cancel within 24 hours of a pending treatment Comply with GDPR policies and procedures Skills and Experience: Superb verbal and written communication skills. Ability to work individually and as part of a team. A flexible and proactive approach to work. Computer literacy including the use of Microsoft Word, Excel, and Outlook (preferred but not mandatory). Proven experience in providing high quality Customer Service. Handling and resolving customer complaints. Customer Retention. Working in a target driven environment. Contact Centre experience would be an advantage. Must be eligible to work in UK If you think you fit the criteria and would like to work for a forward-thinking business, why not join us by clicking "apply" below - we want to hear from you! You may have experience of the following: Contact centre, call centre, customer services, customer experience, sales, call handler, customer assistant.
Apr 07, 2026
Full time
Are you looking for your next opportunity in an expanding business with a nationwide presence? If the answer is yes, we are a great company, with great people! So why not join us. Title: Customer Service Advisor Location: St Asaph, Denbighshire Hours: Full time - 37.5hrs per week; varying flexible shift pattern including Saturdays Also open to part time for possible job shares. Conveniently located on Junction 26 off the A55, 40 minutes from Chester and Wrexham by car or by local public transport links. GreenThumb Ltd has been making lawns look beautiful, lush green and weed free for over 36 years. From our humble beginnings in North Wales, we have grown to become Europe's largest Lawn Care company, with over 220 branches nationwide. What we can offer you 22 days annual leave (rising to 26 days with service), plus all public/bank holidays Well-appointed office environment with free onsite parking Medical cash plan Employee discount scheme (discounts on major retail and leisure brands) Free lawn treatments Occupational sick pay, maternity pay, paternity pay schemes Job-specific training and continuous development opportunities Long-service recognition Christmas shutdown About the role You will be trained to interact with our nationwide customers, providing advice and guidance on treatments through excellent customer service practices. You will interact with our customers in all aspects, including rescheduling treatments and recommending appropriate solutions to achieve a wonderful lawn. You will also regularly communicate with our network of Lawn Operatives. Main duties: Engage with customers directly via telephone and e-mail, building rapport and delivering excellent levels of knowledge and customer service. Provide advice and guidance on all GreenThumb treatments. Recommend treatments according to lawn conditions and recognise opportunities to upsell where appropriate. Onboard new customers according to process and arrange first treatment within agreed SLA . Reschedule treatments for customers. Handle all customer contacts in a professional manner, demonstrating appropriate levels of empathy. Aim to recover any customer expressing dissatisfaction. Ensure accurate records are kept and maintained. Work collaboratively as a team to ensure all KPI's are met. Act as an ambassador for GreenThumb always, championing customer service excellence and exceptional behaviours. Communicate and liaise effectively with all departments to ensure a customer centric approach. Continue to learn about lawncare and GreenThumb's products and undertake any training that enhances the skills of the role Encourage customers to utilise our automated service for card payments and promote payments via online banking to assist with adhering to debt KPIs and minimise manual payment processing. Reschedule treatments for customers and ensure all exceptions are passed to Schedulers/Dispatchers within agreed timeframes Update Lawn Operatives immediately if customers reschedule or cancel within 24 hours of a pending treatment Comply with GDPR policies and procedures Skills and Experience: Superb verbal and written communication skills. Ability to work individually and as part of a team. A flexible and proactive approach to work. Computer literacy including the use of Microsoft Word, Excel, and Outlook (preferred but not mandatory). Proven experience in providing high quality Customer Service. Handling and resolving customer complaints. Customer Retention. Working in a target driven environment. Contact Centre experience would be an advantage. Must be eligible to work in UK If you think you fit the criteria and would like to work for a forward-thinking business, why not join us by clicking "apply" below - we want to hear from you! You may have experience of the following: Contact centre, call centre, customer services, customer experience, sales, call handler, customer assistant.
Kickstart Your Sales Career: Entry Level Customer Sales Advisor Amazing Benefits & Full Training! - Stoke-on-Trent Ready to launch a rewarding full time career in sales with incredible perks from the start Our client, a thriving company in field sales and marketing, is looking for enthusiastic Entry-Level Customer Service and Sales Advisor to join their vibrant self employed team in Stoke! No experience No problem - our client provides comprehensive training and a supportive environment where you can thrive. Benefits of being a Sales Advisor: Comprehensive Training & Development: They'll equip you with the skills and knowledge you need to excel in sales, setting you up for long-term success. Career Progression: Opportunities to grow with the company are available for motivated individuals. Supportive Team Environment: Join a friendly and collaborative team where you'll receive ongoing support. Exciting Incentives & Rewards: Be recognised and rewarded for your achievements with exciting incentives. Great Company Culture: Enjoy a positive and engaging environment where your contributions are valued. Fantastic Earning Potential: Receive a fantastic day rate plus a rewarding commission structure-your hard work directly impacts your earnings! On target Earnings of £24k-£30k in your first year, and £35k+ in your 2nd year Immediate Start Available What you'll be doing: As a Sales Advisor, you'll be connecting with potential customers face to face in residential environments, understanding their needs, providing customer service and presenting your client's services in an engaging way. You'll build rapport, answer questions, and ultimately drive sales, so you can maximise on their commission only earnings plus day rate pay structure. Requirements: A positive and enthusiastic attitude. Full time commitment, Monday to Friday Excellent communication and interpersonal skills. A strong desire to learn and succeed. A team player with a strong work ethic. No previous sales experience is required - they're looking for individuals with the right attitude and a willingness to learn! However successful candidates in the past have come from customer facing backgrounds such as retail, customer service, waitressing, support worker, graduate, care, hospitality, call centre and other backgrounds such as warehouse, driver, labourer, construction, healthcare, manufacturing and more. This is a self-employed role which offers a fantastic day rate fee plus commission earnings as well as incentives and bonuses for hitting targets. Ready to kickstart your sales career with amazing benefits and a supportive team Apply now! Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
Apr 07, 2026
Full time
Kickstart Your Sales Career: Entry Level Customer Sales Advisor Amazing Benefits & Full Training! - Stoke-on-Trent Ready to launch a rewarding full time career in sales with incredible perks from the start Our client, a thriving company in field sales and marketing, is looking for enthusiastic Entry-Level Customer Service and Sales Advisor to join their vibrant self employed team in Stoke! No experience No problem - our client provides comprehensive training and a supportive environment where you can thrive. Benefits of being a Sales Advisor: Comprehensive Training & Development: They'll equip you with the skills and knowledge you need to excel in sales, setting you up for long-term success. Career Progression: Opportunities to grow with the company are available for motivated individuals. Supportive Team Environment: Join a friendly and collaborative team where you'll receive ongoing support. Exciting Incentives & Rewards: Be recognised and rewarded for your achievements with exciting incentives. Great Company Culture: Enjoy a positive and engaging environment where your contributions are valued. Fantastic Earning Potential: Receive a fantastic day rate plus a rewarding commission structure-your hard work directly impacts your earnings! On target Earnings of £24k-£30k in your first year, and £35k+ in your 2nd year Immediate Start Available What you'll be doing: As a Sales Advisor, you'll be connecting with potential customers face to face in residential environments, understanding their needs, providing customer service and presenting your client's services in an engaging way. You'll build rapport, answer questions, and ultimately drive sales, so you can maximise on their commission only earnings plus day rate pay structure. Requirements: A positive and enthusiastic attitude. Full time commitment, Monday to Friday Excellent communication and interpersonal skills. A strong desire to learn and succeed. A team player with a strong work ethic. No previous sales experience is required - they're looking for individuals with the right attitude and a willingness to learn! However successful candidates in the past have come from customer facing backgrounds such as retail, customer service, waitressing, support worker, graduate, care, hospitality, call centre and other backgrounds such as warehouse, driver, labourer, construction, healthcare, manufacturing and more. This is a self-employed role which offers a fantastic day rate fee plus commission earnings as well as incentives and bonuses for hitting targets. Ready to kickstart your sales career with amazing benefits and a supportive team Apply now! Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
Financial Accountant (12M FTC) Immediate start only Warrington Hybrid (3 days onsite) 50,000 - 60,000 + 25 days holiday, bonus & strong benefits Global Business Immediate Start Only - You will only be considered if you have up to 2 weeks' notice A globally recognised business has built a strong reputation for quality, innovation, and sustained growth across international markets. With an established EMEA presence, the business continues to invest in its finance function to support multi-entity operations and maintain high standards of financial control and reporting. This role sits within a collaborative and high-performing finance team, supporting multiple European entities and offering exposure across a broad range of financial accounting areas. The Role Manage fixed asset accounting, including additions, disposals, depreciation, and impairments Perform monthly intercompany reconciliations across EMEA entities, resolving discrepancies Complete payroll reconciliations and partner with HR/payroll teams to ensure accuracy Prepare and review balance sheet reconciliations across key areas, including VAT, payroll, and intercompany Support VAT filings and compliance, working alongside external advisors Assist with Intrastat reporting and EC Sales List submissions Provide audit support including the preparation of documentation and responding to queries Partner with regional finance teams to ensure consistency and continuous improvement in reporting and controls About You ACA/ACCA/CIMA qualified or equivalent, with a strong financial accounting background Experience working across multiple entities, ideally within a European or international environment Strong understanding of general ledger accounting and financial controls Exposure to VAT / indirect tax is beneficial Advanced Excel skills and experience working with ERP systems Strong attention to detail with a proactive and problem-solving mindset Confident communicator, able to work cross-functionally with finance and non-finance stakeholders What's on Offer 50,000 - 60,000 + Discretionary bonus Hybrid working (3 days onsite) with flexible hours 25 days holiday Private medical, dental, pension & life insurance Strong wellbeing support, including EAP access Exposure to an international finance environment with clear development opportunities Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BBBH35847 NOTE - All emails from will be sent from the following removed) & we will never contact you via WhatsApp without calling you prior nor would we ever ask for any financial information
Apr 07, 2026
Contractor
Financial Accountant (12M FTC) Immediate start only Warrington Hybrid (3 days onsite) 50,000 - 60,000 + 25 days holiday, bonus & strong benefits Global Business Immediate Start Only - You will only be considered if you have up to 2 weeks' notice A globally recognised business has built a strong reputation for quality, innovation, and sustained growth across international markets. With an established EMEA presence, the business continues to invest in its finance function to support multi-entity operations and maintain high standards of financial control and reporting. This role sits within a collaborative and high-performing finance team, supporting multiple European entities and offering exposure across a broad range of financial accounting areas. The Role Manage fixed asset accounting, including additions, disposals, depreciation, and impairments Perform monthly intercompany reconciliations across EMEA entities, resolving discrepancies Complete payroll reconciliations and partner with HR/payroll teams to ensure accuracy Prepare and review balance sheet reconciliations across key areas, including VAT, payroll, and intercompany Support VAT filings and compliance, working alongside external advisors Assist with Intrastat reporting and EC Sales List submissions Provide audit support including the preparation of documentation and responding to queries Partner with regional finance teams to ensure consistency and continuous improvement in reporting and controls About You ACA/ACCA/CIMA qualified or equivalent, with a strong financial accounting background Experience working across multiple entities, ideally within a European or international environment Strong understanding of general ledger accounting and financial controls Exposure to VAT / indirect tax is beneficial Advanced Excel skills and experience working with ERP systems Strong attention to detail with a proactive and problem-solving mindset Confident communicator, able to work cross-functionally with finance and non-finance stakeholders What's on Offer 50,000 - 60,000 + Discretionary bonus Hybrid working (3 days onsite) with flexible hours 25 days holiday Private medical, dental, pension & life insurance Strong wellbeing support, including EAP access Exposure to an international finance environment with clear development opportunities Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BBBH35847 NOTE - All emails from will be sent from the following removed) & we will never contact you via WhatsApp without calling you prior nor would we ever ask for any financial information
Are you ready to elevate your career in the dynamic world of retail sales? This Sales Advisor role offers you the opportunity to work in a vibrant showroom environment, where your passion for delivering exceptional customer service and achieving sales targets will be truly valued. Join a company that invests in your growth, provides comprehensive training, and encourages you to try innovative sales techniques to reach your full potential. With a focus on premium retail, this is your chance to shine in a role that combines autonomy, creativity, and professional development. The salary with bonus is excellent and compensates for the weekend working (although some flexibility is available). What You Will Do: - Generate profitable sales and meet weekly targets, ensuring consistent performance. - Deliver exceptional customer service from initial contact to post-delivery satisfaction. - Manage showroom merchandising to maintain a clean, organised, and visually appealing environment. - Ensure stock movements and order inputs are completed accurately and efficiently using company systems. - Embrace training programmes to refine sales techniques and adopt new strategies for growth. - Utilise company policies and procedures effectively to support the smooth daily operation of the showroom. What You Will Bring: - Proven experience in sales and customer-facing roles, with a track record of achieving targets. - A positive attitude, proactive mindset, and openness to learning new sales techniques. - Strong communication skills and the ability to interface professionally with colleagues and customers. - Comfort with IT systems and technology to manage orders and stock effectively. - Experience in premium retail or furniture sales is preferred, but not essential. As a retail sales professional this role will work weekends, with 2 days off in the week, there is flexibility to swop some days but not every weekend. Hours are 40 hours per week, 10.00-7.00 with 1-2 late nights per week enjoying a later start time. This role is integral to the company's mission of delivering high-quality products and exceptional service. By joining this team, you will contribute to creating a welcoming showroom environment that aligns with the company's values of professionalism, teamwork, and continuous improvement. Location: This role is based in a well-appointed showroom, conveniently located in a bustling area in the centre of Peterborough, with excellent transport links. Interested?: If you're ready to take the next step in your sales career, apply now and become part of a company that values your skills and fosters your growth. Don't miss this opportunity-your future in retail sales starts here! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Apr 07, 2026
Full time
Are you ready to elevate your career in the dynamic world of retail sales? This Sales Advisor role offers you the opportunity to work in a vibrant showroom environment, where your passion for delivering exceptional customer service and achieving sales targets will be truly valued. Join a company that invests in your growth, provides comprehensive training, and encourages you to try innovative sales techniques to reach your full potential. With a focus on premium retail, this is your chance to shine in a role that combines autonomy, creativity, and professional development. The salary with bonus is excellent and compensates for the weekend working (although some flexibility is available). What You Will Do: - Generate profitable sales and meet weekly targets, ensuring consistent performance. - Deliver exceptional customer service from initial contact to post-delivery satisfaction. - Manage showroom merchandising to maintain a clean, organised, and visually appealing environment. - Ensure stock movements and order inputs are completed accurately and efficiently using company systems. - Embrace training programmes to refine sales techniques and adopt new strategies for growth. - Utilise company policies and procedures effectively to support the smooth daily operation of the showroom. What You Will Bring: - Proven experience in sales and customer-facing roles, with a track record of achieving targets. - A positive attitude, proactive mindset, and openness to learning new sales techniques. - Strong communication skills and the ability to interface professionally with colleagues and customers. - Comfort with IT systems and technology to manage orders and stock effectively. - Experience in premium retail or furniture sales is preferred, but not essential. As a retail sales professional this role will work weekends, with 2 days off in the week, there is flexibility to swop some days but not every weekend. Hours are 40 hours per week, 10.00-7.00 with 1-2 late nights per week enjoying a later start time. This role is integral to the company's mission of delivering high-quality products and exceptional service. By joining this team, you will contribute to creating a welcoming showroom environment that aligns with the company's values of professionalism, teamwork, and continuous improvement. Location: This role is based in a well-appointed showroom, conveniently located in a bustling area in the centre of Peterborough, with excellent transport links. Interested?: If you're ready to take the next step in your sales career, apply now and become part of a company that values your skills and fosters your growth. Don't miss this opportunity-your future in retail sales starts here! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
