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contact centre operator
EE
Sales Operator
EE Newquay, Cornwall
Start Date - 21/09/2026 Shift Pattern - We are offering 20 or 25 Hours, Part-Time Lates Monday - Friday 16:45 PM to 21:00 PM (We would also be flexiable with an earlier finish at 20:00pm if needed) 20 Hours per Week - Salary: £13,928.53 per year Plus incentives and bonus opportunities 25 Hours per Week - Salary: £17,410.67 per year Plus incentives and bonus opportunities With no weekend working and a schedule designed to fit around your life, this is a great opportunity to build a rewarding career while maintaining the work-life balance that matters most. Looking for a role that works around family life, childcare, studies or other commitments? Our part-time evening shifts offer the flexibility to keep your days free while enjoying every weekend off. If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Truro team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Truro contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £13,928.53 which goes up to £14,260.27 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Aug 23, 2026
Full time
Start Date - 21/09/2026 Shift Pattern - We are offering 20 or 25 Hours, Part-Time Lates Monday - Friday 16:45 PM to 21:00 PM (We would also be flexiable with an earlier finish at 20:00pm if needed) 20 Hours per Week - Salary: £13,928.53 per year Plus incentives and bonus opportunities 25 Hours per Week - Salary: £17,410.67 per year Plus incentives and bonus opportunities With no weekend working and a schedule designed to fit around your life, this is a great opportunity to build a rewarding career while maintaining the work-life balance that matters most. Looking for a role that works around family life, childcare, studies or other commitments? Our part-time evening shifts offer the flexibility to keep your days free while enjoying every weekend off. If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Truro team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Truro contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £13,928.53 which goes up to £14,260.27 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Customer Success Operations Manager EMEA
Anaplan Inc
At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebratingour wins - big and small. Supported by operating principles of being strategy-led, values -based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! Anaplan is looking for a driven and dynamic Customer Success Operations Manager to join our EMEA CS Operations Organisation. You will help run the day-to-day operations for one of our fastest-growing regions. In this role, you will lead and contribute to strategic projects that enhance our post-sales processes, improve operational efficiency, and drive impactful outcomes across the organisation. You will be the trusted advisor to the Customer Success Vice president for the EMEA region, enabling our post-sales team to achieve ambitious goals while driving continuous improvement and transformative change. Your Impact Analyse current post-sales operations processes and identify opportunities for optimisation and innovation. Implement strategic initiatives to improve post-sales productivity, forecast accuracy, and pipeline visibility. Partner with post-sales leadership to develop strategies for scaling operations and achieving revenue targets. Act as a change agent by introducing new tools, technologies, and methodologies to enhance post-sales performance. Oversee the design, implementation, and optimisation of post-sales processes, tools, and systems. Provide actionable insights through data analysis, reporting, and dashboards to support decision-making. Ensure seamless communication and alignment across GTM teams. Monitor data accuracy and integrity within CRM and related systems. Regularly monitor and analyse post-sales pipeline metrics, including customer renewal conversion rates, forecast accuracy and develop actionable insights Assist in post-sales forecasting by analysing pipeline data to predict future revenue streams. Work closely with the post-sales leadership team to align pipeline performance with quarterly and annual churn and expand targets. Identify potential risks to achieving post-sales goals and proactively develop mitigation strategies. Foster strong relationships with cross-functional teams to ensure project success and operational alignment. Act as a trusted advisor to post-sales leadership, providing insights and recommendations to drive growth. Ideally, you have helped scale a hyper-growth business. You are a detail-oriented operator who is passionate about both the art and science of Customer Success. You know why adoption matters in SaaS, and you take pride in helping your Customer Success teams deliver high quality experiences that translate into strong customer engagements. Most importantly, you have strong opinions on the best way to engage with and motivate the post-sales team, and you will thrive in an entrepreneurial environment that will give you a unique opportunity to prove your ideas out. Your Qualifications Relevant sales operations experience in a fast-growing organisations. Excellent analytical skills with experience overseeing and managing customer metrics, employee productivity and outcomes. Experience working with enterprise technology companies. SaaS experience is a preference. Proven skills in post-sales forecasting, customer health and reporting. Proven skills in go-to-market modelling, building territories and setting corresponding goals. Ability to plan manage and deliver multiple concurrent and complex work streams in a matrix organisation with aggressive timelines. Ability to manage high volumes of work, prioritise multiple responsibilities and be effective in fast-paced work environments. Must have GRIT - guts, reliability, improvement, teamwork. Project management and leadership experience is a plus. Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. C andidate data processed during our recruitment activities is handled in accordance with our Candidate Privacy Notice. This may include the use of artificial intelligence or automated tools to assist our team in evaluating qualifications.
Aug 22, 2026
Full time
At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebratingour wins - big and small. Supported by operating principles of being strategy-led, values -based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! Anaplan is looking for a driven and dynamic Customer Success Operations Manager to join our EMEA CS Operations Organisation. You will help run the day-to-day operations for one of our fastest-growing regions. In this role, you will lead and contribute to strategic projects that enhance our post-sales processes, improve operational efficiency, and drive impactful outcomes across the organisation. You will be the trusted advisor to the Customer Success Vice president for the EMEA region, enabling our post-sales team to achieve ambitious goals while driving continuous improvement and transformative change. Your Impact Analyse current post-sales operations processes and identify opportunities for optimisation and innovation. Implement strategic initiatives to improve post-sales productivity, forecast accuracy, and pipeline visibility. Partner with post-sales leadership to develop strategies for scaling operations and achieving revenue targets. Act as a change agent by introducing new tools, technologies, and methodologies to enhance post-sales performance. Oversee the design, implementation, and optimisation of post-sales processes, tools, and systems. Provide actionable insights through data analysis, reporting, and dashboards to support decision-making. Ensure seamless communication and alignment across GTM teams. Monitor data accuracy and integrity within CRM and related systems. Regularly monitor and analyse post-sales pipeline metrics, including customer renewal conversion rates, forecast accuracy and develop actionable insights Assist in post-sales forecasting by analysing pipeline data to predict future revenue streams. Work closely with the post-sales leadership team to align pipeline performance with quarterly and annual churn and expand targets. Identify potential risks to achieving post-sales goals and proactively develop mitigation strategies. Foster strong relationships with cross-functional teams to ensure project success and operational alignment. Act as a trusted advisor to post-sales leadership, providing insights and recommendations to drive growth. Ideally, you have helped scale a hyper-growth business. You are a detail-oriented operator who is passionate about both the art and science of Customer Success. You know why adoption matters in SaaS, and you take pride in helping your Customer Success teams deliver high quality experiences that translate into strong customer engagements. Most importantly, you have strong opinions on the best way to engage with and motivate the post-sales team, and you will thrive in an entrepreneurial environment that will give you a unique opportunity to prove your ideas out. Your Qualifications Relevant sales operations experience in a fast-growing organisations. Excellent analytical skills with experience overseeing and managing customer metrics, employee productivity and outcomes. Experience working with enterprise technology companies. SaaS experience is a preference. Proven skills in post-sales forecasting, customer health and reporting. Proven skills in go-to-market modelling, building territories and setting corresponding goals. Ability to plan manage and deliver multiple concurrent and complex work streams in a matrix organisation with aggressive timelines. Ability to manage high volumes of work, prioritise multiple responsibilities and be effective in fast-paced work environments. Must have GRIT - guts, reliability, improvement, teamwork. Project management and leadership experience is a plus. Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. C andidate data processed during our recruitment activities is handled in accordance with our Candidate Privacy Notice. This may include the use of artificial intelligence or automated tools to assist our team in evaluating qualifications.
Succeed Recruitment Solutions
Luxury Travel Reservations Consultant
Succeed Recruitment Solutions
We re looking for a dedicated and detail-oriented Reservations Support Executive for a brand new role with a luxury travel organisation in Greater Manchester. The role will involve managing and coordinating reservations for clients, ensuring a seamless and efficient booking process. This role requires excellent communication skills, a strong customer service orientation, and the ability to handle multiple tasks simultaneously. You ll be the first point of contact for clients, providing them with information about availability, rates, and services. You ll also be responsible for processing reservations, handling cancellations and modifications, and resolving any issues that may arise. A keen eye for detail, the ability to work under pressure, and a commitment to providing exceptional service is essential! On offer is a competitive salary plus excellent benefits, so if this role is of interest to you, please apply online. Role of Luxury Travel Reservations Support Executive: Work with the Reservations Manager to support and perform the Reservations job function for operators/agents & direct passengers Groups Management loading initial group contracts, rooming lists and maintaining records Respond to website and other general enquiries Work with Reservations Manager to support the company s visa processing function through providing accurate and relevant visa information letters to all new bookings in accordance with their travel requirements Monitor and respond where necessary all e-mails received into the Visa inbox Work with the Reservations Manager in the fulfilment of all tour documentation (pre and post travel) for the guests House management of the Reservations system undertake the responsibility of tour loading and inventory management Promotions - Creating and editing reservation promotions and special offers Support the department with the processing of customer feedback data. Skills required for the role: Travel industry reservations/customer service/administration experience Excellent communicator via phone, e-mail and face to face Proactive and able to take initiative Approachable and able to build effective relationships A strong understanding of GDPR Flexible team player Good Word / Excel / Powerpoint / Outlook skills If you re interested in learning more about this Luxury Travel Reservations Support Executive role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.
Aug 22, 2026
Full time
We re looking for a dedicated and detail-oriented Reservations Support Executive for a brand new role with a luxury travel organisation in Greater Manchester. The role will involve managing and coordinating reservations for clients, ensuring a seamless and efficient booking process. This role requires excellent communication skills, a strong customer service orientation, and the ability to handle multiple tasks simultaneously. You ll be the first point of contact for clients, providing them with information about availability, rates, and services. You ll also be responsible for processing reservations, handling cancellations and modifications, and resolving any issues that may arise. A keen eye for detail, the ability to work under pressure, and a commitment to providing exceptional service is essential! On offer is a competitive salary plus excellent benefits, so if this role is of interest to you, please apply online. Role of Luxury Travel Reservations Support Executive: Work with the Reservations Manager to support and perform the Reservations job function for operators/agents & direct passengers Groups Management loading initial group contracts, rooming lists and maintaining records Respond to website and other general enquiries Work with Reservations Manager to support the company s visa processing function through providing accurate and relevant visa information letters to all new bookings in accordance with their travel requirements Monitor and respond where necessary all e-mails received into the Visa inbox Work with the Reservations Manager in the fulfilment of all tour documentation (pre and post travel) for the guests House management of the Reservations system undertake the responsibility of tour loading and inventory management Promotions - Creating and editing reservation promotions and special offers Support the department with the processing of customer feedback data. Skills required for the role: Travel industry reservations/customer service/administration experience Excellent communicator via phone, e-mail and face to face Proactive and able to take initiative Approachable and able to build effective relationships A strong understanding of GDPR Flexible team player Good Word / Excel / Powerpoint / Outlook skills If you re interested in learning more about this Luxury Travel Reservations Support Executive role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.
EE
Call Centre Operator
EE Llanharan, Mid Glamorgan
EE Merthyr Tydfil Contact Centre - Full-time role - 37.5 Hours per week If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our team in Merthyr is full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Merthyr contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Aug 22, 2026
Full time
EE Merthyr Tydfil Contact Centre - Full-time role - 37.5 Hours per week If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our team in Merthyr is full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Merthyr contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
EE
Call Centre Operator - Uncapped Commission
EE Woolston, Warrington
Start Date: 05/10/2026 Full Time Role - 37.5 hours per week Stanford House Birchwood WA3 7TH If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our team in Warrington is full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Warrington contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Aug 22, 2026
Full time
Start Date: 05/10/2026 Full Time Role - 37.5 hours per week Stanford House Birchwood WA3 7TH If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our team in Warrington is full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Warrington contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Strategic Customer Success Manager
SevenRooms
Our Strategic Customer Success team sits within DoorDash's In-Store business unit, focused on driving long-term value, retention, and expansion across our largest enterprise customers in EMEA. We operate as strategic partners to our clients - combining commercial acumen, data-driven insight, and operational expertise to drive measurable business outcomes. The team brings together experience across consulting, account strategy, and hospitality, with a strong focus on ownership, accountability, and delivering impact. About the Role As a Strategic Customer Success Manager, you will own a portfolio of high-value enterprise accounts, with clear responsibility for retention, growth, and customer outcomes. You will act as a trusted advisor to senior stakeholders, leading account strategy, identifying expansion opportunities, and ensuring customers realise measurable value from the platform. This is a commercially focused role, requiring strong ownership of Net Revenue Retention (NRR), expansion, and long term account growth. Success in this role will be measured by retention, expansion, NRR performance, and the ability to drive measurable customer outcomes. You will also play a key role in shaping team standards, supporting onboarding, and contributing to the development of a high-performing Customer Success function. This role requires 25% travel and is suited to someone comfortable operating in a fast paced, high growth environment. You're excited about this opportunity because you will Own a portfolio of strategic enterprise accounts, with accountability for retention, expansion, and Net Revenue Retention (NRR) Lead account strategy, identifying growth opportunities across product adoption, feature penetration, and commercial expansion Act as a trusted advisor to senior stakeholders, aligning platform capabilities to customer business goals and KPIs Drive value realisation, using data and insights to demonstrate ROI and influence customer decision making Lead executive level engagements, including QBRs, on sites, and strategic reviews Identify and progress expansion opportunities, partnering closely with Sales where required Monitor account performance, using data to proactively identify risks and opportunities Champion the customer internally, ensuring feedback and insights inform product and business decisions Collaborate cross functionally with Sales, Product, and Operations to deliver against customer and business goals Contribute to team development, supporting onboarding, mentoring, and evolving best practices We're excited about you because You have significant experience in Customer Success or Account Management within B2B SaaS, ideally working with enterprise customers You have a strong track record of driving retention, expansion, and commercial outcomes (e.g. NRR, upsell, cross sell) You are comfortable operating at a strategic level, building relationships with senior and C level stakeholders You bring strong commercial acumen, with the ability to identify and progress revenue opportunities You are highly data driven, using insights to inform decisions and influence customers You have experience working cross functionally with Sales, Product, and Engineering teams You are confident leading executive conversations, QBRs, and strategic planning sessions You have a strong understanding of hospitality or operational workflows, or a clear interest in the space You are proactive, structured, and comfortable operating in a fast paced, evolving environment About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door to door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well being by providing comprehensive benefits and perks. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. If you need any accommodations, please inform your recruiting contact upon initial connection. About SevenRooms In 2011, Joel Montaniel, Allison Page, and Kinesh Patel founded SevenRooms after noticing that hospitality operators were missing a critical ingredient in the systems they were using to run their business: guest data. What began as a mission to help restaurants better understand and serve their guests evolved into a powerful platform used by merchants around the world. With best in class tools for marketing, operations, and guest experience - all deeply integrated with its industry leading CRM - SevenRooms empowers operators to drive revenue, streamline operations, and deliver experiences that keep guests coming back. In 2025, DoorDash acquired SevenRooms to strengthen its in store strategy and expand its merchant first offerings. The combination brings together DoorDash's scale, reach, and digital innovation with SevenRooms' in store capabilities to support hospitality businesses across every channel - from discovery and delivery to on premise dining. As DoorDash builds out its in store capabilities, SevenRooms plays a central role in enabling merchants to grow their businesses and connect more meaningfully with guests, whether they're ordering online or dining in. This move reflects DoorDash's broader commitment to empowering local businesses, fostering stronger connections between consumers and the places they love, and building technology that meets merchants - and their customers - wherever they are. We would like to provide you with an overview of how we process your personal information. Please take the time to read theApplicant Privacy Notice and confirm that you have read and understand the content.
Aug 22, 2026
Full time
Our Strategic Customer Success team sits within DoorDash's In-Store business unit, focused on driving long-term value, retention, and expansion across our largest enterprise customers in EMEA. We operate as strategic partners to our clients - combining commercial acumen, data-driven insight, and operational expertise to drive measurable business outcomes. The team brings together experience across consulting, account strategy, and hospitality, with a strong focus on ownership, accountability, and delivering impact. About the Role As a Strategic Customer Success Manager, you will own a portfolio of high-value enterprise accounts, with clear responsibility for retention, growth, and customer outcomes. You will act as a trusted advisor to senior stakeholders, leading account strategy, identifying expansion opportunities, and ensuring customers realise measurable value from the platform. This is a commercially focused role, requiring strong ownership of Net Revenue Retention (NRR), expansion, and long term account growth. Success in this role will be measured by retention, expansion, NRR performance, and the ability to drive measurable customer outcomes. You will also play a key role in shaping team standards, supporting onboarding, and contributing to the development of a high-performing Customer Success function. This role requires 25% travel and is suited to someone comfortable operating in a fast paced, high growth environment. You're excited about this opportunity because you will Own a portfolio of strategic enterprise accounts, with accountability for retention, expansion, and Net Revenue Retention (NRR) Lead account strategy, identifying growth opportunities across product adoption, feature penetration, and commercial expansion Act as a trusted advisor to senior stakeholders, aligning platform capabilities to customer business goals and KPIs Drive value realisation, using data and insights to demonstrate ROI and influence customer decision making Lead executive level engagements, including QBRs, on sites, and strategic reviews Identify and progress expansion opportunities, partnering closely with Sales where required Monitor account performance, using data to proactively identify risks and opportunities Champion the customer internally, ensuring feedback and insights inform product and business decisions Collaborate cross functionally with Sales, Product, and Operations to deliver against customer and business goals Contribute to team development, supporting onboarding, mentoring, and evolving best practices We're excited about you because You have significant experience in Customer Success or Account Management within B2B SaaS, ideally working with enterprise customers You have a strong track record of driving retention, expansion, and commercial outcomes (e.g. NRR, upsell, cross sell) You are comfortable operating at a strategic level, building relationships with senior and C level stakeholders You bring strong commercial acumen, with the ability to identify and progress revenue opportunities You are highly data driven, using insights to inform decisions and influence customers You have experience working cross functionally with Sales, Product, and Engineering teams You are confident leading executive conversations, QBRs, and strategic planning sessions You have a strong understanding of hospitality or operational workflows, or a clear interest in the space You are proactive, structured, and comfortable operating in a fast paced, evolving environment About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door to door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well being by providing comprehensive benefits and perks. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. If you need any accommodations, please inform your recruiting contact upon initial connection. About SevenRooms In 2011, Joel Montaniel, Allison Page, and Kinesh Patel founded SevenRooms after noticing that hospitality operators were missing a critical ingredient in the systems they were using to run their business: guest data. What began as a mission to help restaurants better understand and serve their guests evolved into a powerful platform used by merchants around the world. With best in class tools for marketing, operations, and guest experience - all deeply integrated with its industry leading CRM - SevenRooms empowers operators to drive revenue, streamline operations, and deliver experiences that keep guests coming back. In 2025, DoorDash acquired SevenRooms to strengthen its in store strategy and expand its merchant first offerings. The combination brings together DoorDash's scale, reach, and digital innovation with SevenRooms' in store capabilities to support hospitality businesses across every channel - from discovery and delivery to on premise dining. As DoorDash builds out its in store capabilities, SevenRooms plays a central role in enabling merchants to grow their businesses and connect more meaningfully with guests, whether they're ordering online or dining in. This move reflects DoorDash's broader commitment to empowering local businesses, fostering stronger connections between consumers and the places they love, and building technology that meets merchants - and their customers - wherever they are. We would like to provide you with an overview of how we process your personal information. Please take the time to read theApplicant Privacy Notice and confirm that you have read and understand the content.
EE
Call Centre Operator - Uncapped Commission
EE Knutsford, Cheshire
Start Date: 05/10/2026 Full Time Role - 37.5 hours per week Stanford House Birchwood WA3 7TH If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our team in Warrington is full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Warrington contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Aug 22, 2026
Full time
Start Date: 05/10/2026 Full Time Role - 37.5 hours per week Stanford House Birchwood WA3 7TH If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our team in Warrington is full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Warrington contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
EE
Call Centre Operator
EE Newcastle Upon Tyne, Tyne And Wear
Where: EE Tyneisde (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: £26,116 rising to £26.738 after 8 months of being here, plus incentives and bonuses Start date: October 2026 onwards If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our team's in Newcastle and North Tyneside are full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Aug 22, 2026
Full time
Where: EE Tyneisde (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: £26,116 rising to £26.738 after 8 months of being here, plus incentives and bonuses Start date: October 2026 onwards If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our team's in Newcastle and North Tyneside are full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Moneybox
Head of Customer Support & Care
Moneybox
About Moneybox At Moneybox, our mission is to give everyone the means to get more out of life. We're guided by our belief that wealth isn't about the money, it's about the means to more - more freedom, opportunities, possibilities, and peace of mind. Moneybox is an award-winning wealth management platform, helping over one and a half million people build wealth throughout their lives, whether they're saving and investing, buying their first home, or planning for retirement. The Head of Customer Support & Care is a senior leadership role responsible for leading Moneybox's Customer Support and Customer Care teams, as well as the Training & Onboarding function. Support helps customers across a broad range of needs, while Care provides specialist support for complaints, vulnerable customers and bereavements. You will ensure these critical functions deliver outstanding customer service and value, compliantly and efficiently, while building the capability to support Moneybox's long-term growth. The role combines strategic operational leadership with strong customer centricity, ensuring customers receive effective, empathetic support across both everyday and more complex or sensitive needs. You will build a scalable, future-proof Support & Care model, developing strong leaders, improving service quality and productivity, making effective use of AI and automation, and evolving how we onboard, train and develop our operational teams. This is an opportunity to shape Support & Care as Moneybox scales, and ensure customer insight drives improvements across the wider business. Specifically, you will: Lead and Develop Support & Care Teams: Provide strategic leadership across Support, Care and Training & Onboarding, setting direction, driving accountability, developing strong people leaders and fostering a high-performance, inclusive culture. Set Strategy and Deliver Outstanding Service: Build and deliver a 12 to 18 month strategy for Support & Care, translating it into clear priorities and measurable outcomes. Ensure people and capacity are deployed effectively to meet customer demand and deliver consistently outstanding service, while evolving the operating model to support Moneybox's growth. Champion Customer Outcomes: Own the quality of customer outcomes across Support & Care, setting high standards across everyday service, complaints, vulnerable customers, bereavements and other complex needs. Transform Training & Onboarding: Evolve how we onboard and develop teams across Customer Support and back-office Operations, using data, technology and new approaches to improve speed to competence, consistency and ongoing capability. Drive Efficiency and Productivity: Use data and insight to simplify work, reduce avoidable contact and improve speed of service, making smart use of AI and automation so customers get faster support and the operation can scale efficiently. Safeguard Compliance and Manage Risk: Maintain strong oversight of customer and operational risk, ensuring appropriate standards and controls are in place and issues are addressed and escalated effectively. Collaborate and Influence Cross-Functionally: Be a strong advocate for customers across Moneybox, using insight from Support & Care to influence priorities and work with Product, Engineering, Compliance and other teams to improve the end-to-end customer experience. Who you are A strategic operator who balances long-term vision with day-to-day execution and has a clear bias for action. A strong people leader who develops strong managers and builds high-performing, inclusive teams. Customer-focused and commercially minded, ensuring improvements enhance customer trust and deliver measurable value. Analytical and data-driven, using insights to guide decisions and drive continuous improvement. Open-minded, curious and improvement-focused, welcoming feedback and using technology, automation and AI to rethink how customer service is delivered. Resilient and pragmatic, able to prioritise effectively in complex, fast-paced environments. A collaborative team player and influential communicator who builds strong relationships, secures alignment across senior stakeholders and prioritises what is right for Moneybox and its customers over functional interests. Experience & Skills Proven track record of leading customer support functions that deliver outstanding customer experiences, building trust through high-quality interactions and consistently strong customer outcomes, with experience in financial services or another regulated environment. Strong people and operational leadership experience across customer support or customer operations, with a track record of developing managers, building resilient, high-performing teams, and deploying resources effectively to meet customer demand and service expectations. Experience designing and evolving customer service operating models and driving continuous improvement, including process redesign, automation and the effective use of AI. Skilled in using data and performance metrics to drive accountability, improve service and quality, and increase productivity and efficiency. Experience improving training, onboarding and capability development, with a focus on measurable improvements in performance and speed to competence. Experience leading or overseeing Customer Care, including complaints, vulnerable customers and complex customer needs, with sound judgement in managing customer and operational risk, compliance obligations and escalation. Our Commitment to DE&I: At Moneybox, we promote, support and celebrate inclusion, diversity and equity for all, so that everyone can bring their full selves to work. We believe that diversity drives innovation, and that if our team is representative of our community of customers, we can better support their needs. To ensure our recruitment processes provide an equal opportunity for all applicants to succeed, we encourage you to let us know if there are any adjustments that we can make. We are open-minded and always willing to go the extra mile to ensure all applicants can present their full self and potential Working Policy: We have a hybrid policy that includes 2 days from our London office and 3 from home. If the role states it is either hybrid or remote candidates must be based within the UK. Visa Sponsorship: At this time we cannot offer visa sponsorship for this role and we cannot consider overseas applications. We collect applicants' personal data to manage our recruitment related activities. Consequently, we may use your personal data to evaluate your application, to select and shortlist applicants, to set up and conduct interviews and tests, to evaluate and assess the results, and as is otherwise needed in the recruitment process generally.We do not share your personal data with unauthorised third parties. However, we may, if necessary, share your personal data to carefully selected third parties acting on our behalf. This may include transfers to servers and databases outside the country where you provided us with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America. If you are unsuccessful in your application, we may keep your details on file so that we can tell you about other suitable vacancies which may be of interest to you when they arise in the future. If you would like to reach us then please email: If you would rather we did not keep your details on file, you can contact us at:
Aug 21, 2026
Full time
About Moneybox At Moneybox, our mission is to give everyone the means to get more out of life. We're guided by our belief that wealth isn't about the money, it's about the means to more - more freedom, opportunities, possibilities, and peace of mind. Moneybox is an award-winning wealth management platform, helping over one and a half million people build wealth throughout their lives, whether they're saving and investing, buying their first home, or planning for retirement. The Head of Customer Support & Care is a senior leadership role responsible for leading Moneybox's Customer Support and Customer Care teams, as well as the Training & Onboarding function. Support helps customers across a broad range of needs, while Care provides specialist support for complaints, vulnerable customers and bereavements. You will ensure these critical functions deliver outstanding customer service and value, compliantly and efficiently, while building the capability to support Moneybox's long-term growth. The role combines strategic operational leadership with strong customer centricity, ensuring customers receive effective, empathetic support across both everyday and more complex or sensitive needs. You will build a scalable, future-proof Support & Care model, developing strong leaders, improving service quality and productivity, making effective use of AI and automation, and evolving how we onboard, train and develop our operational teams. This is an opportunity to shape Support & Care as Moneybox scales, and ensure customer insight drives improvements across the wider business. Specifically, you will: Lead and Develop Support & Care Teams: Provide strategic leadership across Support, Care and Training & Onboarding, setting direction, driving accountability, developing strong people leaders and fostering a high-performance, inclusive culture. Set Strategy and Deliver Outstanding Service: Build and deliver a 12 to 18 month strategy for Support & Care, translating it into clear priorities and measurable outcomes. Ensure people and capacity are deployed effectively to meet customer demand and deliver consistently outstanding service, while evolving the operating model to support Moneybox's growth. Champion Customer Outcomes: Own the quality of customer outcomes across Support & Care, setting high standards across everyday service, complaints, vulnerable customers, bereavements and other complex needs. Transform Training & Onboarding: Evolve how we onboard and develop teams across Customer Support and back-office Operations, using data, technology and new approaches to improve speed to competence, consistency and ongoing capability. Drive Efficiency and Productivity: Use data and insight to simplify work, reduce avoidable contact and improve speed of service, making smart use of AI and automation so customers get faster support and the operation can scale efficiently. Safeguard Compliance and Manage Risk: Maintain strong oversight of customer and operational risk, ensuring appropriate standards and controls are in place and issues are addressed and escalated effectively. Collaborate and Influence Cross-Functionally: Be a strong advocate for customers across Moneybox, using insight from Support & Care to influence priorities and work with Product, Engineering, Compliance and other teams to improve the end-to-end customer experience. Who you are A strategic operator who balances long-term vision with day-to-day execution and has a clear bias for action. A strong people leader who develops strong managers and builds high-performing, inclusive teams. Customer-focused and commercially minded, ensuring improvements enhance customer trust and deliver measurable value. Analytical and data-driven, using insights to guide decisions and drive continuous improvement. Open-minded, curious and improvement-focused, welcoming feedback and using technology, automation and AI to rethink how customer service is delivered. Resilient and pragmatic, able to prioritise effectively in complex, fast-paced environments. A collaborative team player and influential communicator who builds strong relationships, secures alignment across senior stakeholders and prioritises what is right for Moneybox and its customers over functional interests. Experience & Skills Proven track record of leading customer support functions that deliver outstanding customer experiences, building trust through high-quality interactions and consistently strong customer outcomes, with experience in financial services or another regulated environment. Strong people and operational leadership experience across customer support or customer operations, with a track record of developing managers, building resilient, high-performing teams, and deploying resources effectively to meet customer demand and service expectations. Experience designing and evolving customer service operating models and driving continuous improvement, including process redesign, automation and the effective use of AI. Skilled in using data and performance metrics to drive accountability, improve service and quality, and increase productivity and efficiency. Experience improving training, onboarding and capability development, with a focus on measurable improvements in performance and speed to competence. Experience leading or overseeing Customer Care, including complaints, vulnerable customers and complex customer needs, with sound judgement in managing customer and operational risk, compliance obligations and escalation. Our Commitment to DE&I: At Moneybox, we promote, support and celebrate inclusion, diversity and equity for all, so that everyone can bring their full selves to work. We believe that diversity drives innovation, and that if our team is representative of our community of customers, we can better support their needs. To ensure our recruitment processes provide an equal opportunity for all applicants to succeed, we encourage you to let us know if there are any adjustments that we can make. We are open-minded and always willing to go the extra mile to ensure all applicants can present their full self and potential Working Policy: We have a hybrid policy that includes 2 days from our London office and 3 from home. If the role states it is either hybrid or remote candidates must be based within the UK. Visa Sponsorship: At this time we cannot offer visa sponsorship for this role and we cannot consider overseas applications. We collect applicants' personal data to manage our recruitment related activities. Consequently, we may use your personal data to evaluate your application, to select and shortlist applicants, to set up and conduct interviews and tests, to evaluate and assess the results, and as is otherwise needed in the recruitment process generally.We do not share your personal data with unauthorised third parties. However, we may, if necessary, share your personal data to carefully selected third parties acting on our behalf. This may include transfers to servers and databases outside the country where you provided us with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America. If you are unsuccessful in your application, we may keep your details on file so that we can tell you about other suitable vacancies which may be of interest to you when they arise in the future. If you would like to reach us then please email: If you would rather we did not keep your details on file, you can contact us at:
EE
Call Centre Operator - Uncapped Commission
EE Widnes, Cheshire
Start Date: 05/10/2026 Full Time Role - 37.5 hours per week Stanford House Birchwood WA3 7TH If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our team in Warrington is full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Warrington contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Aug 21, 2026
Full time
Start Date: 05/10/2026 Full Time Role - 37.5 hours per week Stanford House Birchwood WA3 7TH If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our team in Warrington is full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Warrington contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
EE
Call Centre Operator - Uncapped Commission
EE Frodsham, Cheshire
Start Date: 05/10/2026 Full Time Role - 37.5 hours per week Stanford House Birchwood WA3 7TH If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our team in Warrington is full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Warrington contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Aug 21, 2026
Full time
Start Date: 05/10/2026 Full Time Role - 37.5 hours per week Stanford House Birchwood WA3 7TH If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our team in Warrington is full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Warrington contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
EE
Sales Operator
EE
Shift Pattern - 20 hours - Evenings Location - Glasgow Start date - 12.10.2026 Sales Advisors If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash.Our Glasgow team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Glasgow contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell.You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work.It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems.People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £13,928.53 which goes up to £14,260.27 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, discounted parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Aug 21, 2026
Full time
Shift Pattern - 20 hours - Evenings Location - Glasgow Start date - 12.10.2026 Sales Advisors If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash.Our Glasgow team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Glasgow contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell.You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work.It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems.People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £13,928.53 which goes up to £14,260.27 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, discounted parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
EE
Call Centre Operator - Uncapped Commission
EE Runcorn, Cheshire
Start Date: 05/10/2026 Full Time Role - 37.5 hours per week Stanford House Birchwood WA3 7TH If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our team in Warrington is full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Warrington contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Aug 21, 2026
Full time
Start Date: 05/10/2026 Full Time Role - 37.5 hours per week Stanford House Birchwood WA3 7TH If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our team in Warrington is full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Warrington contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
EE
Sales Operator
EE Gateshead, Tyne And Wear
Where: EE Tyneisde (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: £26,116 rising to £26.738 after 8 months of being here, plus incentives and bonuses Start date: October 2026 onwards If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our team's in Newcastle and North Tyneside are full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Aug 21, 2026
Full time
Where: EE Tyneisde (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: £26,116 rising to £26.738 after 8 months of being here, plus incentives and bonuses Start date: October 2026 onwards If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our team's in Newcastle and North Tyneside are full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
EE
Sales Operator
EE Falmouth, Cornwall
Start Date - 21/09/2026 Shift Pattern - We are offering 20 or 25 Hours, Part-Time Lates Monday - Friday 16:45 PM to 21:00 PM (We would also be flexiable with an earlier finish at 20:00pm if needed) 20 Hours per Week - Salary: £13,928.53 per year Plus incentives and bonus opportunities 25 Hours per Week - Salary: £17,410.67 per year Plus incentives and bonus opportunities With no weekend working and a schedule designed to fit around your life, this is a great opportunity to build a rewarding career while maintaining the work-life balance that matters most. Looking for a role that works around family life, childcare, studies or other commitments? Our part-time evening shifts offer the flexibility to keep your days free while enjoying every weekend off. If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Truro team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Truro contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £13,928.53 which goes up to £14,260.27 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Aug 21, 2026
Full time
Start Date - 21/09/2026 Shift Pattern - We are offering 20 or 25 Hours, Part-Time Lates Monday - Friday 16:45 PM to 21:00 PM (We would also be flexiable with an earlier finish at 20:00pm if needed) 20 Hours per Week - Salary: £13,928.53 per year Plus incentives and bonus opportunities 25 Hours per Week - Salary: £17,410.67 per year Plus incentives and bonus opportunities With no weekend working and a schedule designed to fit around your life, this is a great opportunity to build a rewarding career while maintaining the work-life balance that matters most. Looking for a role that works around family life, childcare, studies or other commitments? Our part-time evening shifts offer the flexibility to keep your days free while enjoying every weekend off. If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Truro team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Truro contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £13,928.53 which goes up to £14,260.27 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
EE
Sales Operator
EE Penzance, Cornwall
Start Date - 21/09/2026 Shift Pattern - We are offering 20 or 25 Hours, Part-Time Lates Monday - Friday 16:45 PM to 21:00 PM (We would also be flexiable with an earlier finish at 20:00pm if needed) 20 Hours per Week - Salary: £13,928.53 per year Plus incentives and bonus opportunities 25 Hours per Week - Salary: £17,410.67 per year Plus incentives and bonus opportunities With no weekend working and a schedule designed to fit around your life, this is a great opportunity to build a rewarding career while maintaining the work-life balance that matters most. Looking for a role that works around family life, childcare, studies or other commitments? Our part-time evening shifts offer the flexibility to keep your days free while enjoying every weekend off. If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Truro team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Truro contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £13,928.53 which goes up to £14,260.27 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Aug 21, 2026
Full time
Start Date - 21/09/2026 Shift Pattern - We are offering 20 or 25 Hours, Part-Time Lates Monday - Friday 16:45 PM to 21:00 PM (We would also be flexiable with an earlier finish at 20:00pm if needed) 20 Hours per Week - Salary: £13,928.53 per year Plus incentives and bonus opportunities 25 Hours per Week - Salary: £17,410.67 per year Plus incentives and bonus opportunities With no weekend working and a schedule designed to fit around your life, this is a great opportunity to build a rewarding career while maintaining the work-life balance that matters most. Looking for a role that works around family life, childcare, studies or other commitments? Our part-time evening shifts offer the flexibility to keep your days free while enjoying every weekend off. If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Truro team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Truro contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £13,928.53 which goes up to £14,260.27 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
EE
Sales Operator
EE Washington, Tyne And Wear
Where: EE Tyneisde (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: £26,116 rising to £26.738 after 8 months of being here, plus incentives and bonuses Start date: October 2026 onwards If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our team's in Newcastle and North Tyneside are full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Aug 21, 2026
Full time
Where: EE Tyneisde (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: £26,116 rising to £26.738 after 8 months of being here, plus incentives and bonuses Start date: October 2026 onwards If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our team's in Newcastle and North Tyneside are full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Russell Taylor
CNC Operator, Manufacturing Technician
Russell Taylor Liverpool, Merseyside
CNC Operator, Manufacturing Technician LiverpoolCompetitive salary plus shift allowance - details available on request12-hour day shifts (Mon-Wed Week 1 / Thu-Sat Week 2)PermanentAn excellent opportunity has arisen for an experienced Manufacturing Technician to join a precision manufacturing environment in Liverpool. This is a newly created role supporting the introduction of an in-house manufacturing capability for producing critical precision components within a highly regulated and technically demanding environment.This is a highly autonomous role working closely with Engineering and Production teams, suited to someone who enjoys independent working within a quality-focused manufacturing environment.The Role• Set up and operate a range of CNC machine tools including:o5-axis machining centresoFanuc controlled CNC lathesoVertical machining centresoMulti-axis turn/mill machining centres• Manufacture precision components and sealing products to tight tolerances• Carry out machine setup, tooling changes and process optimisation• Work within small batch and high-precision manufacturing environments• Use inspection equipment including hard gauging, probing systems and CMM equipment to ensure product quality• Read and interpret technical drawings, specifications and manufacturing documentation• Work with materials including stainless steels and heat-resistant super alloys• Maintain high standards of quality, safety and housekeeping• Support continuous improvement initiatives and engineering activitiesEssential Requirements• Time-served machining/manufacturing background with a minimum of five years' experience within a precision engineering environment• Experience setting and operating CNC machinery within a high-precision manufacturing environment• Strong knowledge of Fanuc controlled CNC lathes and vertical machining centres• Minimum two years' experience operating multi-axis CNC turn/mill machining centres• Experience manufacturing components to fine tolerances• Strong understanding of ISO programming• Experience using inspection equipment including CMM and precision gauging• Ability to read and interpret engineering drawings and technical documentation• Proficient in Microsoft Office applications• Excellent attention to detail with a methodical approach to work• Able to work independently whilst contributing effectively within a team environmentDesirable Experience• Experience with Okuma controls• Experience setting and operating Mazak Integrex machine tools• Knowledge of Mazatrol Smooth controls• Grinding experience (surface and/or internal)• Experience of twin turret and twin spindle machining• Experience working within controlled, regulated or high-precision manufacturing environments Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us .
Aug 21, 2026
Full time
CNC Operator, Manufacturing Technician LiverpoolCompetitive salary plus shift allowance - details available on request12-hour day shifts (Mon-Wed Week 1 / Thu-Sat Week 2)PermanentAn excellent opportunity has arisen for an experienced Manufacturing Technician to join a precision manufacturing environment in Liverpool. This is a newly created role supporting the introduction of an in-house manufacturing capability for producing critical precision components within a highly regulated and technically demanding environment.This is a highly autonomous role working closely with Engineering and Production teams, suited to someone who enjoys independent working within a quality-focused manufacturing environment.The Role• Set up and operate a range of CNC machine tools including:o5-axis machining centresoFanuc controlled CNC lathesoVertical machining centresoMulti-axis turn/mill machining centres• Manufacture precision components and sealing products to tight tolerances• Carry out machine setup, tooling changes and process optimisation• Work within small batch and high-precision manufacturing environments• Use inspection equipment including hard gauging, probing systems and CMM equipment to ensure product quality• Read and interpret technical drawings, specifications and manufacturing documentation• Work with materials including stainless steels and heat-resistant super alloys• Maintain high standards of quality, safety and housekeeping• Support continuous improvement initiatives and engineering activitiesEssential Requirements• Time-served machining/manufacturing background with a minimum of five years' experience within a precision engineering environment• Experience setting and operating CNC machinery within a high-precision manufacturing environment• Strong knowledge of Fanuc controlled CNC lathes and vertical machining centres• Minimum two years' experience operating multi-axis CNC turn/mill machining centres• Experience manufacturing components to fine tolerances• Strong understanding of ISO programming• Experience using inspection equipment including CMM and precision gauging• Ability to read and interpret engineering drawings and technical documentation• Proficient in Microsoft Office applications• Excellent attention to detail with a methodical approach to work• Able to work independently whilst contributing effectively within a team environmentDesirable Experience• Experience with Okuma controls• Experience setting and operating Mazak Integrex machine tools• Knowledge of Mazatrol Smooth controls• Grinding experience (surface and/or internal)• Experience of twin turret and twin spindle machining• Experience working within controlled, regulated or high-precision manufacturing environments Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us .
EE
Call Centre Operator - Uncapped Commission
EE Leigh, Lancashire
Start Date: 05/10/2026 Full Time Role - 37.5 hours per week Stanford House Birchwood WA3 7TH If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our team in Warrington is full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Warrington contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Aug 20, 2026
Full time
Start Date: 05/10/2026 Full Time Role - 37.5 hours per week Stanford House Birchwood WA3 7TH If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our team in Warrington is full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Warrington contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
EE
Call Centre Operator
EE Neath, West Glamorgan
EE Merthyr Tydfil Contact Centre - Full-time role - 37.5 Hours per week If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our team in Merthyr is full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Merthyr contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Aug 20, 2026
Full time
EE Merthyr Tydfil Contact Centre - Full-time role - 37.5 Hours per week If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our team in Merthyr is full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Merthyr contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.

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