Job Title Engagement & Communications Specialist (Deployment Support) Overview This role supports nationwide device deployment activity across a retail branch network. It focuses on delivering clear, timely communications to branch operators and internal teams, supporting engagement, managing queries, and ensuring deployment activity progresses smoothly. The role sits within a BAU implementation environment and supports ongoing rollout activity. It's an operational support role, and suited to a junior mid level candidate with strong communication, organisation, and stakeholder skills. Key Responsibilities Deliver end-to-end communications (using standardises process' and templates) to branch operators during deployment activity. Act as a central point of contact for deployment-related queries, follow-ups and escalations. Maintain accurate records of engagement, responses, and progress throughout the deployment lifecycle. Work closely with deployment, planning, and tracking teams to support rollout activity. Escalate issues or risks clearly and appropriately. Use a range of communication channels including email, internal platforms, webinars, and Teams. Skills & Experience Strong written and verbal communication skills. Experience supporting stakeholder communications in an operational or change environment. Highly organised, with strong attention to detail and record-keeping. Comfortable managing high volumes of communication and working at pace. Confident using multiple systems and communication tools. Role Profile Junior mid level delivery role Operational and admin-heavy Focused on engagement, tracking, and communication delivery Feeds updates into central deployment teams If this looks like a suitable opportunity, please apply with your latest CV, or email me directly at (url removed) / (url removed)
Mar 02, 2026
Contractor
Job Title Engagement & Communications Specialist (Deployment Support) Overview This role supports nationwide device deployment activity across a retail branch network. It focuses on delivering clear, timely communications to branch operators and internal teams, supporting engagement, managing queries, and ensuring deployment activity progresses smoothly. The role sits within a BAU implementation environment and supports ongoing rollout activity. It's an operational support role, and suited to a junior mid level candidate with strong communication, organisation, and stakeholder skills. Key Responsibilities Deliver end-to-end communications (using standardises process' and templates) to branch operators during deployment activity. Act as a central point of contact for deployment-related queries, follow-ups and escalations. Maintain accurate records of engagement, responses, and progress throughout the deployment lifecycle. Work closely with deployment, planning, and tracking teams to support rollout activity. Escalate issues or risks clearly and appropriately. Use a range of communication channels including email, internal platforms, webinars, and Teams. Skills & Experience Strong written and verbal communication skills. Experience supporting stakeholder communications in an operational or change environment. Highly organised, with strong attention to detail and record-keeping. Comfortable managing high volumes of communication and working at pace. Confident using multiple systems and communication tools. Role Profile Junior mid level delivery role Operational and admin-heavy Focused on engagement, tracking, and communication delivery Feeds updates into central deployment teams If this looks like a suitable opportunity, please apply with your latest CV, or email me directly at (url removed) / (url removed)
Manpower are currently recruiting for an experienced Telehandler for a client based close to Immingham. Alongside your Telehandler Certificate, you must also hold an in-date/ valid Loading Shovel Certificate. Pay- £16ph Hours- 6am-6pm, 4 days per week (between Mon & Fri) Duties Operating a telehandler and/or loading shovel safely and efficiently Loading and moving materials around site Following site health & safety procedures at all times Supporting the wider team as required- this might be through production or yard operations Requirements: Own transport due to location Valid CPCS or NPORS ticket (Telehandler / Loading Shovel) Previous experience in a similar role Happy to work across 4 shifts per week on 12 hours. This is an on-going continuous role with the potential to move into a permanent position for the right candidate, after a successful probationary period. If you are interested in this role and meet the above criteria, please apply online or contact the Grimsby Manpower Office. JBRP1_UKTJ
Mar 02, 2026
Full time
Manpower are currently recruiting for an experienced Telehandler for a client based close to Immingham. Alongside your Telehandler Certificate, you must also hold an in-date/ valid Loading Shovel Certificate. Pay- £16ph Hours- 6am-6pm, 4 days per week (between Mon & Fri) Duties Operating a telehandler and/or loading shovel safely and efficiently Loading and moving materials around site Following site health & safety procedures at all times Supporting the wider team as required- this might be through production or yard operations Requirements: Own transport due to location Valid CPCS or NPORS ticket (Telehandler / Loading Shovel) Previous experience in a similar role Happy to work across 4 shifts per week on 12 hours. This is an on-going continuous role with the potential to move into a permanent position for the right candidate, after a successful probationary period. If you are interested in this role and meet the above criteria, please apply online or contact the Grimsby Manpower Office. JBRP1_UKTJ
Service Advisor Location: Thetford Salary: up to £32,500 basic per annum plus bonus Hours: Week 1 - Monday to Friday, 9 am to 5 pm; Week 2 Monday to Friday, 8 am to 6 pm Ref:29993 Were recruiting a Service Advisor to join our client - one of the leading main dealer groups, representing some fantastic automotive brands. This is an excellent opportunity to build a long-term career, with progression opportunities at a reputable dealership. If youre an experienced Service Advisor seeking a new challenge, wed love to hear from you! Benefits for Service Advisor Training and development opportunities for career progression Great pension scheme Company Discounts Service Advisor Duties Your remit will be to meet and greet customers bringing their vehicles to the car dealership for scheduled and non-scheduled servicing and repairs Booking customer vehicles into the workshop and keeping them up to date on the progress of their vehicle Support the aftersales function and the various staff members in the department such as workshop controllers and assist the service manager in the day to day running of a busy after sales department Manage customer expectations and always strive for a professional approach Upselling any additional products to new and existing customers Service Advisor Requirements An experienced Service Advisor with dealership, bodyshop or independent background A professional and presentable individual A full UK driving licence Willing to work weekends How to Apply If you are interested in applying for this Service Advisor vacancy, then please send your CV and I will contact you on receipt. All applications will be treated with the utmost confidentiality. Consultant: Jason Evans - Octane Recruitment JEOJ Octane Recruitmentis a specialist Automotive and Motor Trade recruitment agency, working with main dealerships, bodyshops, tyre management companies, parts distribution centres, independent garages, fleet operators, HGV companies, import centres and manufacturers across the UK. We recruit across the motor trade and related industries. JBRP1_UKTJ
Mar 02, 2026
Full time
Service Advisor Location: Thetford Salary: up to £32,500 basic per annum plus bonus Hours: Week 1 - Monday to Friday, 9 am to 5 pm; Week 2 Monday to Friday, 8 am to 6 pm Ref:29993 Were recruiting a Service Advisor to join our client - one of the leading main dealer groups, representing some fantastic automotive brands. This is an excellent opportunity to build a long-term career, with progression opportunities at a reputable dealership. If youre an experienced Service Advisor seeking a new challenge, wed love to hear from you! Benefits for Service Advisor Training and development opportunities for career progression Great pension scheme Company Discounts Service Advisor Duties Your remit will be to meet and greet customers bringing their vehicles to the car dealership for scheduled and non-scheduled servicing and repairs Booking customer vehicles into the workshop and keeping them up to date on the progress of their vehicle Support the aftersales function and the various staff members in the department such as workshop controllers and assist the service manager in the day to day running of a busy after sales department Manage customer expectations and always strive for a professional approach Upselling any additional products to new and existing customers Service Advisor Requirements An experienced Service Advisor with dealership, bodyshop or independent background A professional and presentable individual A full UK driving licence Willing to work weekends How to Apply If you are interested in applying for this Service Advisor vacancy, then please send your CV and I will contact you on receipt. All applications will be treated with the utmost confidentiality. Consultant: Jason Evans - Octane Recruitment JEOJ Octane Recruitmentis a specialist Automotive and Motor Trade recruitment agency, working with main dealerships, bodyshops, tyre management companies, parts distribution centres, independent garages, fleet operators, HGV companies, import centres and manufacturers across the UK. We recruit across the motor trade and related industries. JBRP1_UKTJ
Location: Bicester Department: Service VW Salary: £28-32,000.00 Per annum + Bonus up to £4,000.00 per annum OTE £36,000.00 - 1 in 3 Sat Mornings Hours: 44.5 Hours per Week inc 1 in 3 Saturday mornings Contract Type: Permanent Cordwallis Bicester has an opportunity to welcome a new member to our Service Advisor Team. You will be the first point of contact between the customer and workshop so were looking for someone committed to delivering an excellent customer experience with great attention to detail. If you have any previous VAG Service Advisor experience, this could be the role for you. The Service Advisor in our business, performs a pivotal role in the smooth running of workshop. You will provide relevant, accurate and timely information through each stage of our Service Core Process, ensuring that customer expectations are met and exceeded. Our Service Advisors also maximise service and parts profitability through upsell of identified defects in a professional manner as well as loading the workshop schedule to maximise workshop capacity and utilisation. You will need to be able to think on your feet, retain information and adapt to the demands of the day. We are a busy commercial dealer and no two days are the same! Working with our World Class Brand - Volkswagen Commercial Vehicles, training and development opportunities are plenty within our organisation. All opportunities are there for candidates who want to take them. Cordwallis Group are a family business and that is just one of the things that sets us apart from other commercial dealerships! Hours of work: 44.5 hours per week across 3 alternating shifts Monday to Friday: 7.00am to 4.00pm 8.00am to 5.00pm 9.00am to 6.00pm All with 30 minute unpaid break each day Plus 1 in 3 Saturday mornings, 8.00am to midday. Responsibilities: Understand and adhere to Service Core Process as set by the Brand and Company To carry out a robust job preparation process; focussing on the detail to ensure all customer vehicle issues and information are captured and followed up Inform customer of outstanding recall campaigns and arrange for work to be completed Clarify for the customer and workshop the basis for the repair Retail / Fleet / Warranty Check the account detail and level of credit left, obtain authorisation and obtain order numbers from customers. To promote additional workshop services/repairs where applicable Deal with customer needs over the phone and face-to-face with a professional and friendly approach. Carry out daily update calls to customers on vehicle progress in the workshop Follow up all No Show bookings Work in Progress (WIP) control for the dept Updating VORs on Manufacturer platforms on a daily basis Gaining authorisation for work required either from the customer or via customer approval platforms To cost the work completed and raise invoices Carry out post workshop visit calls to ensure customers are happy with the experience and service provided Accept and process all walk-in bookings Provide customers with timely updates of vehicle progression through the workshop, monitor expected completion times and advising of any unexpected delays To maintain vehicle history and service records in an accurate, efficient and timely manner in line with customer requirements and operator licence standards To maintain invoice filing in an accurate, timely and efficient manner To ensure parts are ordered/requisitioned once relevant authority is received To ensure customer reception area is maintained to a high professional standard at all times To order/ arrange sub-contract work Build rapport with all staff and customers To ensure up to date knowledge and training on all franchise requirements To undertake such other tasks as may reasonably be required To enhance the image and reputation of the company whilst supporting its commercial interests The perfect candidate will have: Excellent attention to detail Excellent communication skills with customers and colleagues Excellent customer service skills Excellent interpersonal, verbal and written communications skills Proven organisational and administration skills. Problem solving skills Technical knowledge Analytical skills including working with statistical and costing information Ability to work in a fast pace environment and multitask Work on own initiative and as a team player Ideally you will have industry experience within the world of automotive - whether that be HGV or Light Commercial vehicles! More about what Cordwallis Group can offer you: Multi manufacturer training programmes available we will support you with your desired career progression level 30 Days Annual Leave including Bank Holidays Additional leave with service loyalty (3yrs / 5yrs / 7yrs / 10yrs) Holiday + Purchase Scheme (up to 3 days available to purchase) Employer Statutory Pension Scheme Free Class IV MOT per year Mental Health First Aiders Referral bonus if you introduce your technician friends (£1500!) Paternity pay Full 2 weeks pay Personal Accident Scheme Corporate uniform provided Cycle to work scheme Onsite Parking EV Salary Sacrifice Scheme Working for a friendly family business! If this sounds like you, and youre looking for a new challenge, please apply now! We look forward to hearing from you. NB: We are currently only accepting applications from applicants based in the UK with the correct work permits. Are you seeking an exciting new role for 2026 and have VAG experience? REF- JBRP1_UKTJ
Mar 01, 2026
Full time
Location: Bicester Department: Service VW Salary: £28-32,000.00 Per annum + Bonus up to £4,000.00 per annum OTE £36,000.00 - 1 in 3 Sat Mornings Hours: 44.5 Hours per Week inc 1 in 3 Saturday mornings Contract Type: Permanent Cordwallis Bicester has an opportunity to welcome a new member to our Service Advisor Team. You will be the first point of contact between the customer and workshop so were looking for someone committed to delivering an excellent customer experience with great attention to detail. If you have any previous VAG Service Advisor experience, this could be the role for you. The Service Advisor in our business, performs a pivotal role in the smooth running of workshop. You will provide relevant, accurate and timely information through each stage of our Service Core Process, ensuring that customer expectations are met and exceeded. Our Service Advisors also maximise service and parts profitability through upsell of identified defects in a professional manner as well as loading the workshop schedule to maximise workshop capacity and utilisation. You will need to be able to think on your feet, retain information and adapt to the demands of the day. We are a busy commercial dealer and no two days are the same! Working with our World Class Brand - Volkswagen Commercial Vehicles, training and development opportunities are plenty within our organisation. All opportunities are there for candidates who want to take them. Cordwallis Group are a family business and that is just one of the things that sets us apart from other commercial dealerships! Hours of work: 44.5 hours per week across 3 alternating shifts Monday to Friday: 7.00am to 4.00pm 8.00am to 5.00pm 9.00am to 6.00pm All with 30 minute unpaid break each day Plus 1 in 3 Saturday mornings, 8.00am to midday. Responsibilities: Understand and adhere to Service Core Process as set by the Brand and Company To carry out a robust job preparation process; focussing on the detail to ensure all customer vehicle issues and information are captured and followed up Inform customer of outstanding recall campaigns and arrange for work to be completed Clarify for the customer and workshop the basis for the repair Retail / Fleet / Warranty Check the account detail and level of credit left, obtain authorisation and obtain order numbers from customers. To promote additional workshop services/repairs where applicable Deal with customer needs over the phone and face-to-face with a professional and friendly approach. Carry out daily update calls to customers on vehicle progress in the workshop Follow up all No Show bookings Work in Progress (WIP) control for the dept Updating VORs on Manufacturer platforms on a daily basis Gaining authorisation for work required either from the customer or via customer approval platforms To cost the work completed and raise invoices Carry out post workshop visit calls to ensure customers are happy with the experience and service provided Accept and process all walk-in bookings Provide customers with timely updates of vehicle progression through the workshop, monitor expected completion times and advising of any unexpected delays To maintain vehicle history and service records in an accurate, efficient and timely manner in line with customer requirements and operator licence standards To maintain invoice filing in an accurate, timely and efficient manner To ensure parts are ordered/requisitioned once relevant authority is received To ensure customer reception area is maintained to a high professional standard at all times To order/ arrange sub-contract work Build rapport with all staff and customers To ensure up to date knowledge and training on all franchise requirements To undertake such other tasks as may reasonably be required To enhance the image and reputation of the company whilst supporting its commercial interests The perfect candidate will have: Excellent attention to detail Excellent communication skills with customers and colleagues Excellent customer service skills Excellent interpersonal, verbal and written communications skills Proven organisational and administration skills. Problem solving skills Technical knowledge Analytical skills including working with statistical and costing information Ability to work in a fast pace environment and multitask Work on own initiative and as a team player Ideally you will have industry experience within the world of automotive - whether that be HGV or Light Commercial vehicles! More about what Cordwallis Group can offer you: Multi manufacturer training programmes available we will support you with your desired career progression level 30 Days Annual Leave including Bank Holidays Additional leave with service loyalty (3yrs / 5yrs / 7yrs / 10yrs) Holiday + Purchase Scheme (up to 3 days available to purchase) Employer Statutory Pension Scheme Free Class IV MOT per year Mental Health First Aiders Referral bonus if you introduce your technician friends (£1500!) Paternity pay Full 2 weeks pay Personal Accident Scheme Corporate uniform provided Cycle to work scheme Onsite Parking EV Salary Sacrifice Scheme Working for a friendly family business! If this sounds like you, and youre looking for a new challenge, please apply now! We look forward to hearing from you. NB: We are currently only accepting applications from applicants based in the UK with the correct work permits. Are you seeking an exciting new role for 2026 and have VAG experience? REF- JBRP1_UKTJ
At Victrex, we work together to deliver world class manufacturing performance with an unwavering commitment to safety, quality, and continuous improvement. We are now looking for a Process Team Leader to join our Hillhouse site and lead one of our MF or VCP Process Operator teams in delivering safe, reliable and efficient manufacturing operations. About the Role As a Process Team Leader, you will play a key role in delivering our daily and weekly production plans. You'll lead, coach and develop a high performing team while optimising resources to ensure we meet our safety, quality, delivery, cost and people objectives. This is a hands on leadership role within a 24/7 operational environment, where you will champion continuous improvement, support plant performance visibility through accurate data capture, and ensure strict adherence to operating procedures. What You'll Be Doing Leading and developing a team of Process Operators to ensure high standards and a culture of continuous improvement. Delivering production plans safely, efficiently and in line with operational procedures. Managing resources in a fast paced, changing environment to optimise daily and weekly output. Operating manufacturing processes safely and to the required quality standards. Identifying, implementing and monitoring improvement initiatives within your area and supporting wider site improvement activity. Providing accurate data and metrics to enhance transparency of plant performance. What We're Looking For Experience in a manufacturing or hazardous environment where safety is paramount. A background in working within busy operational teams, delivering against plan and following strict processes. Demonstrates a proactive commitment to safety and quality in everything they do. Strong organisational and planning skills, with the ability to manage multiple priorities. Proven leadership capability, including coaching, developing others and managing challenging conversations when needed. Excellent problem solving skills and the ability to operate effectively in ambiguity. Physically able to undertake the demands of the role (e.g., lifting, stairs, confined spaces). Ability and willingness to work within a 24/7 shift pattern. 5 GCSEs including English and Maths (Grade C/4 or equivalent). Our Competencies At Victrex, how we work is as important as what we deliver. You will role model our leadership and core competencies including: Strategic Mindset, Courage, Managing Ambiguity, Building the Team, Working Together, Doing the Right Thing, Continuously Improving, Being Our Best, Delivering Results and Focusing on Customers. NO RECRUITMENT AGENCIES PLEASE. At present, we are not accepting any candidates via a recruitment agency or third party. About Victrex Victrex is an innovative world leader in high-performance PEEK (Poly Ether Ether Ketone) and PAEK (Poly Aryl Ether Ketone) polymer solutions focusing on the strategic markets of automotive, aerospace, energy and industrial, electronics and medical. Every day, millions of people use products and applications containing our materials - from smartphones, aeroplanes and cars to energy operations and medical devices. With over 40 years' experience, we are developing world leading solutions with PEEK and PAEK-based polymers and selected semi-finished and finished parts which enable environmental and societal benefit for our customers and our markets and drive value for our shareholders Vision and culture At Victrex, we have a clear purpose: to deliver transformational and sustainable solutions that address global material challenges. Our core values of passion, innovation, and performance are at the heart of everything we do. We are a company that thrives on human centred leadership, valuing curiosity, adaptability, and collaboration in a fast paced, digitally enabled world. We believe in empowering individuals, rather than seeing barriers to progress. We are looking for individuals who are comfortable working in an environment that values digital and AI driven solutions, who see technology as an enabler rather than a challenge. At Victrex, we foster a culture of continuous learning, agility, and adaptability, where employees are encouraged to embrace new ways of working, leverage data driven insights, and drive meaningful change. As we continue to evolve, we need people who are not just contributors but change accelerators individuals who champion innovation, and drive transformation with a growth mindset. Whether through digitalisation, process improvement, or human centred leadership, our employees play a crucial role in shaping the future of our business. Our leadership approach is built on empowerment, inclusion, and collaboration. We value people who lead with empathy and authenticity, fostering a workplace where diverse perspectives and ideas can thrive. We work hard to ensure that our teams are engaged, motivated, and equipped to navigate an ever changing landscape. Sustainability is core to our strategy. We are committed to reducing our environmental footprint while supporting society through our sustainable products and making a positive impact on our local communities. We are proud to be recognised as a 'Disability Confident' employer and to be voted as one of the best places to work by 'The Sunday Times' not just once, but for two years in succession! A testament to our people first culture, where innovation and adaptability thrive in a digital first, AI driven workplace; we are proud to have once again retained this very prestigious award! As well as being recognised as one of the 'Most Admired Companies in the Chemical Sector' by The London Stock Exchange: Recognition of our commitment to excellence, transformation, and data driven insights, empowering every team member to embrace change and drive success. We're also delighted to be acknowledged as a top performer in the FTSE Women Leaders Review for Women in Leadership and Women on Boards! Victrex has been ranked joint 4th among UK listed FTSE 250 companies, standing alongside much larger peers. Our aim is to provide the support of accessibility and community within Victrex for everyone. So, if you need any help, advice or just want a confidential chat regarding any Diversity, Equity or Inclusion matters even before you apply to Victrex, then here is what you need to know: The enabling support that Victrex prides itself on giving, starts from when anyone applies or wants to apply to join our team. We are always here to help provide any 'reasonable adjustments' you may need during your application process. So please contact us to discuss your specific requirements in more depth. We even have a dedicated email that anyone can use to reach out for help, advice, and a confidential chat whatever you need to know, and to help ensure an equitable solution, that's right for you, right from the start! That email is: Victrex values diversity and encourages applications from all sections of the community.
Mar 01, 2026
Full time
At Victrex, we work together to deliver world class manufacturing performance with an unwavering commitment to safety, quality, and continuous improvement. We are now looking for a Process Team Leader to join our Hillhouse site and lead one of our MF or VCP Process Operator teams in delivering safe, reliable and efficient manufacturing operations. About the Role As a Process Team Leader, you will play a key role in delivering our daily and weekly production plans. You'll lead, coach and develop a high performing team while optimising resources to ensure we meet our safety, quality, delivery, cost and people objectives. This is a hands on leadership role within a 24/7 operational environment, where you will champion continuous improvement, support plant performance visibility through accurate data capture, and ensure strict adherence to operating procedures. What You'll Be Doing Leading and developing a team of Process Operators to ensure high standards and a culture of continuous improvement. Delivering production plans safely, efficiently and in line with operational procedures. Managing resources in a fast paced, changing environment to optimise daily and weekly output. Operating manufacturing processes safely and to the required quality standards. Identifying, implementing and monitoring improvement initiatives within your area and supporting wider site improvement activity. Providing accurate data and metrics to enhance transparency of plant performance. What We're Looking For Experience in a manufacturing or hazardous environment where safety is paramount. A background in working within busy operational teams, delivering against plan and following strict processes. Demonstrates a proactive commitment to safety and quality in everything they do. Strong organisational and planning skills, with the ability to manage multiple priorities. Proven leadership capability, including coaching, developing others and managing challenging conversations when needed. Excellent problem solving skills and the ability to operate effectively in ambiguity. Physically able to undertake the demands of the role (e.g., lifting, stairs, confined spaces). Ability and willingness to work within a 24/7 shift pattern. 5 GCSEs including English and Maths (Grade C/4 or equivalent). Our Competencies At Victrex, how we work is as important as what we deliver. You will role model our leadership and core competencies including: Strategic Mindset, Courage, Managing Ambiguity, Building the Team, Working Together, Doing the Right Thing, Continuously Improving, Being Our Best, Delivering Results and Focusing on Customers. NO RECRUITMENT AGENCIES PLEASE. At present, we are not accepting any candidates via a recruitment agency or third party. About Victrex Victrex is an innovative world leader in high-performance PEEK (Poly Ether Ether Ketone) and PAEK (Poly Aryl Ether Ketone) polymer solutions focusing on the strategic markets of automotive, aerospace, energy and industrial, electronics and medical. Every day, millions of people use products and applications containing our materials - from smartphones, aeroplanes and cars to energy operations and medical devices. With over 40 years' experience, we are developing world leading solutions with PEEK and PAEK-based polymers and selected semi-finished and finished parts which enable environmental and societal benefit for our customers and our markets and drive value for our shareholders Vision and culture At Victrex, we have a clear purpose: to deliver transformational and sustainable solutions that address global material challenges. Our core values of passion, innovation, and performance are at the heart of everything we do. We are a company that thrives on human centred leadership, valuing curiosity, adaptability, and collaboration in a fast paced, digitally enabled world. We believe in empowering individuals, rather than seeing barriers to progress. We are looking for individuals who are comfortable working in an environment that values digital and AI driven solutions, who see technology as an enabler rather than a challenge. At Victrex, we foster a culture of continuous learning, agility, and adaptability, where employees are encouraged to embrace new ways of working, leverage data driven insights, and drive meaningful change. As we continue to evolve, we need people who are not just contributors but change accelerators individuals who champion innovation, and drive transformation with a growth mindset. Whether through digitalisation, process improvement, or human centred leadership, our employees play a crucial role in shaping the future of our business. Our leadership approach is built on empowerment, inclusion, and collaboration. We value people who lead with empathy and authenticity, fostering a workplace where diverse perspectives and ideas can thrive. We work hard to ensure that our teams are engaged, motivated, and equipped to navigate an ever changing landscape. Sustainability is core to our strategy. We are committed to reducing our environmental footprint while supporting society through our sustainable products and making a positive impact on our local communities. We are proud to be recognised as a 'Disability Confident' employer and to be voted as one of the best places to work by 'The Sunday Times' not just once, but for two years in succession! A testament to our people first culture, where innovation and adaptability thrive in a digital first, AI driven workplace; we are proud to have once again retained this very prestigious award! As well as being recognised as one of the 'Most Admired Companies in the Chemical Sector' by The London Stock Exchange: Recognition of our commitment to excellence, transformation, and data driven insights, empowering every team member to embrace change and drive success. We're also delighted to be acknowledged as a top performer in the FTSE Women Leaders Review for Women in Leadership and Women on Boards! Victrex has been ranked joint 4th among UK listed FTSE 250 companies, standing alongside much larger peers. Our aim is to provide the support of accessibility and community within Victrex for everyone. So, if you need any help, advice or just want a confidential chat regarding any Diversity, Equity or Inclusion matters even before you apply to Victrex, then here is what you need to know: The enabling support that Victrex prides itself on giving, starts from when anyone applies or wants to apply to join our team. We are always here to help provide any 'reasonable adjustments' you may need during your application process. So please contact us to discuss your specific requirements in more depth. We even have a dedicated email that anyone can use to reach out for help, advice, and a confidential chat whatever you need to know, and to help ensure an equitable solution, that's right for you, right from the start! That email is: Victrex values diversity and encourages applications from all sections of the community.
Head of Operational Support (SMB) - 12-Month FTC Job ID: R20979 Commercial Manchester - Main Office Permanent Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Small Medium Business (SMB) team is the engine room of our marketplace-managing relationships with thousands of independent restaurant and retail partners across Europe. Our Finance & Strategy and Revenue Operations teams act as the analytical and operational backbone of Deliveroo, ensuring our commercial teams have the tools and insights needed to win. We're looking for a Head of Operational Support to join our team in Manchester on a 12-month fixed-term contract. Reporting to the SMB Commercial Director, you will lead a cross functional team of Operational Support Leads, acting as the architect for our contact centre performance across Sales, Account Management, and Customer Success. What You'll Be Doing You will bridge the gap between high level strategy and daily execution, ensuring our inside sales and account management teams are equipped to succeed at scale. Operating Vision: Define and scope the strategic vision for our SMB Contact Centres. You will own the delivery of strategic projects designed to move the needle on commercial performance. Enabling Capability: Build the "infrastructure for success." You will oversee Workforce Management (WFM), Performance Analytics, Quality Assurance (QA), and agent onboarding/training. Tech Stack Deployment: Partner with Revenue Operations and Sales Technology teams to deploy and optimise tools including Salesforce, telephony systems, and sales engagement platforms. Go To Market (GTM) Excellence: Develop the processes required to embed people, data, and technology changes across the organisation, ensuring new initiatives are adopted seamlessly. Performance Analysis: Conduct in depth data analysis to identify long term trends and gaps. You won't just report on performance; you will create strategies for course correction. Stakeholder Diplomacy: Act as the "voice" of Revenue Operations to Commercial Leaders and vice versa, ensuring alignment between central strategy and local execution. What You'll Need to Thrive We are looking for a structured operator who understands the motivational and operational levers of a modern contact centre: Experience: Proven track record in consultancy, strategy, or operational roles, ideally within a high volume contact centre environment. Tech Proficiency: Detailed understanding of the sales tech stack, specifically Salesforce and sales engagement platforms (e.g., Salesloft, Outreach, or HVS). Optimization Mindset: A sharp eye for process redesign and technology utilisation to drive efficiency and "ways of working" improvements. Leadership: Experience leading or supporting Quality Assurance teams, including call management frameworks and reporting. Communication: Exceptional verbal and written skills, with the ability to influence executive level leadership and craft clear memos from ambiguous problems. Availability: This is a 12-month Fixed Term Contract. Why Join Us? At Deliveroo, you'll solve complex real time challenges in an industry that is redefining convenience. Working here you can expect to: Drive Large Scale Change: Own the operational roadmap for thousands of partners across the UK, Ireland, and Europe. High Growth Impact: Work in a fast paced environment where operational improvements lead to immediate commercial wins. Strategic Leadership: Act as a key advisor to the SMB leadership team, shaping the future of our contact centre operations. Diversity, Equity and Inclusion At Deliveroo, we believe a great workplace reflects the world around us. We are committed to building a workforce that mirrors the beautifully diverse communities we serve. Our latest 2024 UK & Global workforce data reflects this ongoing commitment to representation and transparency: Ethnic Diversity: 38.2% of our UK employees identify as being from ethnic minority backgrounds. This is comprised of: 19.4% Asian / Asian British 7.1% Black / African / Caribbean / Black British 5.9% Other ethnic groups Gender: 44.1% of our UK workforce identifies as women. Senior Leadership: We have an active global goal to reach 40% women in senior leadership roles. We welcome candidates from all backgrounds regardless of race, religion, gender, or disability. If you require any reasonable adjustments during the recruitment process, please let your recruiter know or contact us at . A competitive and comprehensive compensation and benefits package Compensation We aim to pay every employee competitively for the role they are performing in their respective location Depending on role and location, some employees may be eligible for an annual cash bonus, sign on bonus or relocation support Up to 5% matched pension contributions Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success Food Free Deliveroo Plus: free delivery and access to special offers Team lunches from the best local restaurants Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo One day of paid leave per year to volunteer with a registered charity Funded single cover healthcare on our core plan, with the option to add family members at own cost On site gym (HQ), discounted external gym membership Access to well being apps such as LesMills+, Strava, Headspace, Yogaia via GymPass Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments Life assurance Work Life Maternity, paternity and maternity and shared parental leave, eligible from day one of employment Excellent kit to enable working from home and a parent friendly working culture Access to free mortgage advice Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high quality training and content Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in office yoga sessions
Feb 28, 2026
Full time
Head of Operational Support (SMB) - 12-Month FTC Job ID: R20979 Commercial Manchester - Main Office Permanent Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Small Medium Business (SMB) team is the engine room of our marketplace-managing relationships with thousands of independent restaurant and retail partners across Europe. Our Finance & Strategy and Revenue Operations teams act as the analytical and operational backbone of Deliveroo, ensuring our commercial teams have the tools and insights needed to win. We're looking for a Head of Operational Support to join our team in Manchester on a 12-month fixed-term contract. Reporting to the SMB Commercial Director, you will lead a cross functional team of Operational Support Leads, acting as the architect for our contact centre performance across Sales, Account Management, and Customer Success. What You'll Be Doing You will bridge the gap between high level strategy and daily execution, ensuring our inside sales and account management teams are equipped to succeed at scale. Operating Vision: Define and scope the strategic vision for our SMB Contact Centres. You will own the delivery of strategic projects designed to move the needle on commercial performance. Enabling Capability: Build the "infrastructure for success." You will oversee Workforce Management (WFM), Performance Analytics, Quality Assurance (QA), and agent onboarding/training. Tech Stack Deployment: Partner with Revenue Operations and Sales Technology teams to deploy and optimise tools including Salesforce, telephony systems, and sales engagement platforms. Go To Market (GTM) Excellence: Develop the processes required to embed people, data, and technology changes across the organisation, ensuring new initiatives are adopted seamlessly. Performance Analysis: Conduct in depth data analysis to identify long term trends and gaps. You won't just report on performance; you will create strategies for course correction. Stakeholder Diplomacy: Act as the "voice" of Revenue Operations to Commercial Leaders and vice versa, ensuring alignment between central strategy and local execution. What You'll Need to Thrive We are looking for a structured operator who understands the motivational and operational levers of a modern contact centre: Experience: Proven track record in consultancy, strategy, or operational roles, ideally within a high volume contact centre environment. Tech Proficiency: Detailed understanding of the sales tech stack, specifically Salesforce and sales engagement platforms (e.g., Salesloft, Outreach, or HVS). Optimization Mindset: A sharp eye for process redesign and technology utilisation to drive efficiency and "ways of working" improvements. Leadership: Experience leading or supporting Quality Assurance teams, including call management frameworks and reporting. Communication: Exceptional verbal and written skills, with the ability to influence executive level leadership and craft clear memos from ambiguous problems. Availability: This is a 12-month Fixed Term Contract. Why Join Us? At Deliveroo, you'll solve complex real time challenges in an industry that is redefining convenience. Working here you can expect to: Drive Large Scale Change: Own the operational roadmap for thousands of partners across the UK, Ireland, and Europe. High Growth Impact: Work in a fast paced environment where operational improvements lead to immediate commercial wins. Strategic Leadership: Act as a key advisor to the SMB leadership team, shaping the future of our contact centre operations. Diversity, Equity and Inclusion At Deliveroo, we believe a great workplace reflects the world around us. We are committed to building a workforce that mirrors the beautifully diverse communities we serve. Our latest 2024 UK & Global workforce data reflects this ongoing commitment to representation and transparency: Ethnic Diversity: 38.2% of our UK employees identify as being from ethnic minority backgrounds. This is comprised of: 19.4% Asian / Asian British 7.1% Black / African / Caribbean / Black British 5.9% Other ethnic groups Gender: 44.1% of our UK workforce identifies as women. Senior Leadership: We have an active global goal to reach 40% women in senior leadership roles. We welcome candidates from all backgrounds regardless of race, religion, gender, or disability. If you require any reasonable adjustments during the recruitment process, please let your recruiter know or contact us at . A competitive and comprehensive compensation and benefits package Compensation We aim to pay every employee competitively for the role they are performing in their respective location Depending on role and location, some employees may be eligible for an annual cash bonus, sign on bonus or relocation support Up to 5% matched pension contributions Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success Food Free Deliveroo Plus: free delivery and access to special offers Team lunches from the best local restaurants Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo One day of paid leave per year to volunteer with a registered charity Funded single cover healthcare on our core plan, with the option to add family members at own cost On site gym (HQ), discounted external gym membership Access to well being apps such as LesMills+, Strava, Headspace, Yogaia via GymPass Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments Life assurance Work Life Maternity, paternity and maternity and shared parental leave, eligible from day one of employment Excellent kit to enable working from home and a parent friendly working culture Access to free mortgage advice Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high quality training and content Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in office yoga sessions
Overview As a Customer Operations Manager, you will be the primary operational point of contact for assigned customers, ensuring they receive seamless, high-quality service. Your role focuses on managing customer accounts, supporting their success with RiskProof, and acting as a bridge between customers and internal teams-including Safety Partners, Commercial, and Service Delivery. This role is customer-first and operationally driven, ensuring clarity, consistency, and proactive engagement at every stage of the customer journey. You will help customers understand and maximise the value of our services, resolve operational issues efficiently, and provide actionable feedback to internal teams to improve service delivery. Key responsibilities Act as the dedicated proactive operational contact for assigned customers, managing post-Onboarding support and day-to-day queries. Work closely with Safety Partners and the Commercial team to ensure customers understand their services and available solutions. Monitor customer engagement, service delivery, and satisfaction metrics to proactively address issues and enhance the customer experience. Oversee onboarding handoffs from Service Delivery, ensuring customers are set up for success and understand their care plans. Maintain accurate and up-to-date customer information in CRM systems (e.g., HubSpot) and ensure workflows are followed correctly. Identify operational issues and coordinate resolution across internal teams to protect the customer experience. Provide regular updates and insights to Safety Partners and Commercial teams to support risk advice, product adoption, and account growth. Manage CSAT and NPS surveys for assigned customers, analyse results, and work with teams to implement improvements. Proactively communicate to customers their specific service plan (includes audits, fire, RiskProof schedules etc.). Oversee complaints and ensure they are being dealt with in service levels and the customer has been responded to promptly. Advocate for customers internally, sharing insights that inform service improvements and operational best practices. Debt discussions and credit investigations Managing Application Required skills and qualifications Proven experience in customer-facing, operational roles (e.g., account management, customer success, or project coordination). Strong interpersonal and communication skills, with the ability to interact effectively with customers and internal teams. Highly organised, with the ability to manage multiple customers, projects, and priorities in a fast-paced environment. Problem-solving mindset and ability to resolve complex operational issues while maintaining a customer-first approach. Comfortable coordinating across multiple teams to ensure a seamless customer experience. Experience working with CRM systems (HubSpot preferred) and SaaS platforms. Ability to interpret and act on customer satisfaction metrics (CSAT, NPS). Tech-savvy, adaptable, and capable of learning new tools quickly. Flexible and responsive to customer needs, including supporting global accounts where necessary. Passionate about delivering excellence and ensuring customers get maximum value from our services About Us Shield Safety is one of the UK's leading Environmental Health consultancies. For over 20 years, we've helped businesses meet regulatory requirements, reduce risk, and protect people. As a software-enabled services business, we combine expert consultancy with our award-winning digital platform, RiskProof, giving organisations a smarter, more practical way to manage their Health and Safety, Food Safety, and Fire Safety compliance. We work with businesses across hospitality, retail, leisure, and beyond. Our solutions are built for real-world environments where consistency, clarity, and accountability matter. By combining deep technical expertise with intuitive technology, we help teams move from reactive compliance to confident, proactive safety management. We're trusted by thousands of businesses, from independent operators to brands like Tesco, ASDA, YO! Sushi, Radisson Hotels, and KFC, with a 90% client retention rate. We're also proud to be the first certification body for Safe to Trade, raising food hygiene and allergen management standards. At Shield Safety, we focus on meaningful work that makes Every Day Safer. Our Values We take great pride in what we do, the service we deliver, and the culture we've built. Our values guide how we work every day, and they matter to us. Driving all of this are the values we live and breathe every day: Be the best you Add value. Love what you do Work together to deliver and have fun Aim high and don't be afraid to fail Respect your colleagues, your work and our customers We're committed to building a team of people who share these principles and bring them to life in how they collaborate, challenge themselves, and support one another. What We Offer At Shield Safety, we combine passion with a relaxed, fun workplace. We believe people do their best work in an environment that's supportive, flexible, and welcoming-where you can bring your whole self to work. Our office culture is friendly and inclusive, complete with hybrid working options and office dogs to keep things lively. We thrive in a fast-paced, collaborative environment and support every team member with tailored training, growth opportunities, and skill development. We look after our people because they're at the heart of everything we do. If you're ambitious, enjoy working with like-minded colleagues, and appreciate a workplace that's both focused and fun, you'll fit right in. We've worked closely as a team to come up with a benefits package with something for everyone. Some of our benefits include: •Competitive base salary •25 days' holiday plus bank holidays (with the option to purchase an extra 5 days) •Birthdays off •Flexible working options including flexi-time and remote working •Employee Assistance Programme & Wellbeing App •Generous, enhanced Maternity Leave and Paternity Leave •Monthly one-to-ones with your Manager to ensure you have all the support you need •Health Cash Plan (to claim back the cost of various private healthcare/dental/holistic treatments) •Clear progression opportunities •We also support training & development for all colleagues Equality, Diversity & Inclusion We are proud to have a diverse workforce and we are committed to ensuring equality and inclusion at all levels within the business. It is imperative that we have a mix of talents, skills and experience within our teams and actively encourage diversity in order to meet these requirements. We value the diversified opinions when we make key decisions, generate new ideas or come up with solutions to challenges. We know that this is the best way to support our clients, and we feel that our workplace should mirror the demographic make-up of the population and of our client base. As Shield Safety company continues to grow and expand, we welcome applications from everyone interested in joining our team, including applicants within underrepresented groups. Our recruitment process is being continually refined and evolved to ensure that all applicants are screened fairly and without discrimination.
Feb 28, 2026
Full time
Overview As a Customer Operations Manager, you will be the primary operational point of contact for assigned customers, ensuring they receive seamless, high-quality service. Your role focuses on managing customer accounts, supporting their success with RiskProof, and acting as a bridge between customers and internal teams-including Safety Partners, Commercial, and Service Delivery. This role is customer-first and operationally driven, ensuring clarity, consistency, and proactive engagement at every stage of the customer journey. You will help customers understand and maximise the value of our services, resolve operational issues efficiently, and provide actionable feedback to internal teams to improve service delivery. Key responsibilities Act as the dedicated proactive operational contact for assigned customers, managing post-Onboarding support and day-to-day queries. Work closely with Safety Partners and the Commercial team to ensure customers understand their services and available solutions. Monitor customer engagement, service delivery, and satisfaction metrics to proactively address issues and enhance the customer experience. Oversee onboarding handoffs from Service Delivery, ensuring customers are set up for success and understand their care plans. Maintain accurate and up-to-date customer information in CRM systems (e.g., HubSpot) and ensure workflows are followed correctly. Identify operational issues and coordinate resolution across internal teams to protect the customer experience. Provide regular updates and insights to Safety Partners and Commercial teams to support risk advice, product adoption, and account growth. Manage CSAT and NPS surveys for assigned customers, analyse results, and work with teams to implement improvements. Proactively communicate to customers their specific service plan (includes audits, fire, RiskProof schedules etc.). Oversee complaints and ensure they are being dealt with in service levels and the customer has been responded to promptly. Advocate for customers internally, sharing insights that inform service improvements and operational best practices. Debt discussions and credit investigations Managing Application Required skills and qualifications Proven experience in customer-facing, operational roles (e.g., account management, customer success, or project coordination). Strong interpersonal and communication skills, with the ability to interact effectively with customers and internal teams. Highly organised, with the ability to manage multiple customers, projects, and priorities in a fast-paced environment. Problem-solving mindset and ability to resolve complex operational issues while maintaining a customer-first approach. Comfortable coordinating across multiple teams to ensure a seamless customer experience. Experience working with CRM systems (HubSpot preferred) and SaaS platforms. Ability to interpret and act on customer satisfaction metrics (CSAT, NPS). Tech-savvy, adaptable, and capable of learning new tools quickly. Flexible and responsive to customer needs, including supporting global accounts where necessary. Passionate about delivering excellence and ensuring customers get maximum value from our services About Us Shield Safety is one of the UK's leading Environmental Health consultancies. For over 20 years, we've helped businesses meet regulatory requirements, reduce risk, and protect people. As a software-enabled services business, we combine expert consultancy with our award-winning digital platform, RiskProof, giving organisations a smarter, more practical way to manage their Health and Safety, Food Safety, and Fire Safety compliance. We work with businesses across hospitality, retail, leisure, and beyond. Our solutions are built for real-world environments where consistency, clarity, and accountability matter. By combining deep technical expertise with intuitive technology, we help teams move from reactive compliance to confident, proactive safety management. We're trusted by thousands of businesses, from independent operators to brands like Tesco, ASDA, YO! Sushi, Radisson Hotels, and KFC, with a 90% client retention rate. We're also proud to be the first certification body for Safe to Trade, raising food hygiene and allergen management standards. At Shield Safety, we focus on meaningful work that makes Every Day Safer. Our Values We take great pride in what we do, the service we deliver, and the culture we've built. Our values guide how we work every day, and they matter to us. Driving all of this are the values we live and breathe every day: Be the best you Add value. Love what you do Work together to deliver and have fun Aim high and don't be afraid to fail Respect your colleagues, your work and our customers We're committed to building a team of people who share these principles and bring them to life in how they collaborate, challenge themselves, and support one another. What We Offer At Shield Safety, we combine passion with a relaxed, fun workplace. We believe people do their best work in an environment that's supportive, flexible, and welcoming-where you can bring your whole self to work. Our office culture is friendly and inclusive, complete with hybrid working options and office dogs to keep things lively. We thrive in a fast-paced, collaborative environment and support every team member with tailored training, growth opportunities, and skill development. We look after our people because they're at the heart of everything we do. If you're ambitious, enjoy working with like-minded colleagues, and appreciate a workplace that's both focused and fun, you'll fit right in. We've worked closely as a team to come up with a benefits package with something for everyone. Some of our benefits include: •Competitive base salary •25 days' holiday plus bank holidays (with the option to purchase an extra 5 days) •Birthdays off •Flexible working options including flexi-time and remote working •Employee Assistance Programme & Wellbeing App •Generous, enhanced Maternity Leave and Paternity Leave •Monthly one-to-ones with your Manager to ensure you have all the support you need •Health Cash Plan (to claim back the cost of various private healthcare/dental/holistic treatments) •Clear progression opportunities •We also support training & development for all colleagues Equality, Diversity & Inclusion We are proud to have a diverse workforce and we are committed to ensuring equality and inclusion at all levels within the business. It is imperative that we have a mix of talents, skills and experience within our teams and actively encourage diversity in order to meet these requirements. We value the diversified opinions when we make key decisions, generate new ideas or come up with solutions to challenges. We know that this is the best way to support our clients, and we feel that our workplace should mirror the demographic make-up of the population and of our client base. As Shield Safety company continues to grow and expand, we welcome applications from everyone interested in joining our team, including applicants within underrepresented groups. Our recruitment process is being continually refined and evolved to ensure that all applicants are screened fairly and without discrimination.
Principal Planning Consultant - Cambridge Residential, Science Parks & Data Centre PlanningStrategy An outstanding opportunity has arisen with one of the most respected planning consultancies in the Cambridge region for a Principal Planning Consultant to join a growing team advising on residential and innovation-led development. This business has an impressive client base, advising developers, investors and operators on major residential schemes alongside science park expansion, research campus development and data centre planning strategy. The work is varied, fast-moving and often involves complex policy interpretation, stakeholder management and high-level planning strategy. The Role As Principal Planning Consultant, you will lead complex projects and act as a trusted planning advisor to clients. Responsibilities Managing major residential planning applications and strategic housing schemes Advising on science park and innovation campus planning projects Drafting robust Planning Statements and supporting evidence documentation Promoting sites through Local Plan processes and supporting examination work Leading appeal strategies, including hearing and inquiry preparation Coordinating multi-disciplinary consultants (transport, heritage, sustainability, EIA, etc.) Acting as lead client contact, ensuring delivery quality and client satisfaction Mentoring junior planners and supporting team technical development This is a role for a planner who enjoys both technical challenge and commercial exposure. About You MRTPI qualified (or extremely close to completion) Appeal and Local Plan experience highly desirable Strong written and analytical skills Confident communicator with a commercial mindset A superb opportunity for an ambitious planner looking to step into a strategic role within one of the UK's most exciting development markets. All applications will be treated in strict confidence.
Feb 28, 2026
Full time
Principal Planning Consultant - Cambridge Residential, Science Parks & Data Centre PlanningStrategy An outstanding opportunity has arisen with one of the most respected planning consultancies in the Cambridge region for a Principal Planning Consultant to join a growing team advising on residential and innovation-led development. This business has an impressive client base, advising developers, investors and operators on major residential schemes alongside science park expansion, research campus development and data centre planning strategy. The work is varied, fast-moving and often involves complex policy interpretation, stakeholder management and high-level planning strategy. The Role As Principal Planning Consultant, you will lead complex projects and act as a trusted planning advisor to clients. Responsibilities Managing major residential planning applications and strategic housing schemes Advising on science park and innovation campus planning projects Drafting robust Planning Statements and supporting evidence documentation Promoting sites through Local Plan processes and supporting examination work Leading appeal strategies, including hearing and inquiry preparation Coordinating multi-disciplinary consultants (transport, heritage, sustainability, EIA, etc.) Acting as lead client contact, ensuring delivery quality and client satisfaction Mentoring junior planners and supporting team technical development This is a role for a planner who enjoys both technical challenge and commercial exposure. About You MRTPI qualified (or extremely close to completion) Appeal and Local Plan experience highly desirable Strong written and analytical skills Confident communicator with a commercial mindset A superb opportunity for an ambitious planner looking to step into a strategic role within one of the UK's most exciting development markets. All applications will be treated in strict confidence.
Customer Success Manager page is loaded Customer Success Managerlocations: London, United Kingdom: Remote (United Kingdom)time type: Full timeposted on: Posted Todayjob requisition id: R23414Vantor is forging the new frontier of spatial intelligence, helping decision makers and operators navigate what's happening now and shape what's coming next. Vantor is a place for problem solvers, changemakers, and go-getters-where people are working together to help our customers see the world differently, and in doing so, be seen differently. Come be part of a mission, not just a job, where you can: Shape your own future, build the next big thing, and change the world. Please review the job details below. Vantor is looking for a Customer Success Manager (CSM) to expand our team in the UK. In this role you will be responsible for establishing strong relationships with commercial customers, facilitating product deliveries, and leading contract renewals. The CSM will orchestrate the overall relationship with assigned customers, which will include growing, adoption, and ensuring retention. In this role, you will have the opportunity to provide industry leading geospatial solutions to the most interesting commercial companies in the world spanning mapping, energy, insurance, telecommunication, and other industry verticals. Responsibilities: Serve as the primary customer contact once sales opportunities convert into contracts. Onboard new customers and training how to utilize the Vantor Hub platform. Work with clients to build Customer Success Plans, establishing critical goals, to aid the customer in achieving their objectives. Establish and maintain strong customer relationships and customer satisfaction through routine communication. Maintain a portfolio of customers and be responsible for contract renewals and upgrades. Measure and monitor customer's achievement of critical and key performance indicators, reporting both internally to Vantor and externally to Customer. Act as the Vantor liaison for technical inquiries, issues or escalations. This will include working with Vantor Support, Product Management (i.e. roadmaps), or others as needed and advocate customer needs/issues cross-departmentally. Build an in depth understanding of customers' business processes involving Vantor products and services. Identify areas of upsell or new revenue streams and ensure sales is informed of any opportunities that involve an amendment or expansion of an existing contractual commitment. Provide insight with respect to the availability and applicability of new products and features. Minimum Requirements: Bachelor's degree or equivalent experience and 5+ years professional background in customer-facing roles within premier, global organizations. Have a track record of maintaining strong customer relationships. Ability to travel ( 30%). Proficiency with Microsoft Word, Outlook, Excel, Powerpoint, Sharepoint, Zoom. Preferred Qualifications: Previous Customer Success Management experience desired. Success renewing and growing existing customer contracts. Preference for Europe with the ability to work out our London, UK office. Experience with geospatial intelligence (GEOINT) Applied experience in Geospatial Information Systems (GIS), Remote Sensing, and / or Image Processing desired. Familiarity with OGC services such as: WMS, WMTS, WFS, and WCS. Familiarity with CQL and Python. EEO Policy: Vantor is an equal opportunity employer committed to an inclusive workplace. We believe in fostering an environment where all team members feel respected, valued, and encouraged to share their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status, age, or any other characteristic protected by law.
Feb 28, 2026
Full time
Customer Success Manager page is loaded Customer Success Managerlocations: London, United Kingdom: Remote (United Kingdom)time type: Full timeposted on: Posted Todayjob requisition id: R23414Vantor is forging the new frontier of spatial intelligence, helping decision makers and operators navigate what's happening now and shape what's coming next. Vantor is a place for problem solvers, changemakers, and go-getters-where people are working together to help our customers see the world differently, and in doing so, be seen differently. Come be part of a mission, not just a job, where you can: Shape your own future, build the next big thing, and change the world. Please review the job details below. Vantor is looking for a Customer Success Manager (CSM) to expand our team in the UK. In this role you will be responsible for establishing strong relationships with commercial customers, facilitating product deliveries, and leading contract renewals. The CSM will orchestrate the overall relationship with assigned customers, which will include growing, adoption, and ensuring retention. In this role, you will have the opportunity to provide industry leading geospatial solutions to the most interesting commercial companies in the world spanning mapping, energy, insurance, telecommunication, and other industry verticals. Responsibilities: Serve as the primary customer contact once sales opportunities convert into contracts. Onboard new customers and training how to utilize the Vantor Hub platform. Work with clients to build Customer Success Plans, establishing critical goals, to aid the customer in achieving their objectives. Establish and maintain strong customer relationships and customer satisfaction through routine communication. Maintain a portfolio of customers and be responsible for contract renewals and upgrades. Measure and monitor customer's achievement of critical and key performance indicators, reporting both internally to Vantor and externally to Customer. Act as the Vantor liaison for technical inquiries, issues or escalations. This will include working with Vantor Support, Product Management (i.e. roadmaps), or others as needed and advocate customer needs/issues cross-departmentally. Build an in depth understanding of customers' business processes involving Vantor products and services. Identify areas of upsell or new revenue streams and ensure sales is informed of any opportunities that involve an amendment or expansion of an existing contractual commitment. Provide insight with respect to the availability and applicability of new products and features. Minimum Requirements: Bachelor's degree or equivalent experience and 5+ years professional background in customer-facing roles within premier, global organizations. Have a track record of maintaining strong customer relationships. Ability to travel ( 30%). Proficiency with Microsoft Word, Outlook, Excel, Powerpoint, Sharepoint, Zoom. Preferred Qualifications: Previous Customer Success Management experience desired. Success renewing and growing existing customer contracts. Preference for Europe with the ability to work out our London, UK office. Experience with geospatial intelligence (GEOINT) Applied experience in Geospatial Information Systems (GIS), Remote Sensing, and / or Image Processing desired. Familiarity with OGC services such as: WMS, WMTS, WFS, and WCS. Familiarity with CQL and Python. EEO Policy: Vantor is an equal opportunity employer committed to an inclusive workplace. We believe in fostering an environment where all team members feel respected, valued, and encouraged to share their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status, age, or any other characteristic protected by law.
Overview A superb opportunity has arisen with one of the South East's most progressive planning consultancies for a Principal Planning Consultant to join their Reading-based team. This business advises on strategic residential development across Berkshire and Oxfordshire, while also supporting high-growth commercial sectors including data centre development and employment-led projects. Their client base includes national developers, land promoters, institutional investors and major commercial operators. The Role As Principal Planning Consultant, you will lead complex planning projects and provide strategic advice to clients. Key responsibilities include: Managing strategic residential applications and large-scale developments Drafting robust Planning Statements and supporting evidence Advising on data centre planning strategy and delivery Promoting sites through emerging Local Plans Leading appeal submissions and hearing preparation Coordinating multi-disciplinary consultants and technical teams Acting as lead client contact, ensuring delivery and service excellence Supporting and mentoring junior planners About You MRTPI qualified (or extremely close to completion) Commercial planning experience in employment sectors advantageous Strong appeal and Local Plan knowledge Excellent written and analytical ability Confident managing clients and multiple projects This is a standout role offering exposure to both traditional residential planning and emerging high-growth development sectors. All applications will be treated in strict confidence.
Feb 28, 2026
Full time
Overview A superb opportunity has arisen with one of the South East's most progressive planning consultancies for a Principal Planning Consultant to join their Reading-based team. This business advises on strategic residential development across Berkshire and Oxfordshire, while also supporting high-growth commercial sectors including data centre development and employment-led projects. Their client base includes national developers, land promoters, institutional investors and major commercial operators. The Role As Principal Planning Consultant, you will lead complex planning projects and provide strategic advice to clients. Key responsibilities include: Managing strategic residential applications and large-scale developments Drafting robust Planning Statements and supporting evidence Advising on data centre planning strategy and delivery Promoting sites through emerging Local Plans Leading appeal submissions and hearing preparation Coordinating multi-disciplinary consultants and technical teams Acting as lead client contact, ensuring delivery and service excellence Supporting and mentoring junior planners About You MRTPI qualified (or extremely close to completion) Commercial planning experience in employment sectors advantageous Strong appeal and Local Plan knowledge Excellent written and analytical ability Confident managing clients and multiple projects This is a standout role offering exposure to both traditional residential planning and emerging high-growth development sectors. All applications will be treated in strict confidence.
policyRecycling Waste Sourcing Manager page is loaded Recycling Waste Sourcing Managerlocations: Penrith: Wetherbytime type: Full timeposted on: Posted Todaytime left to apply: End Date: March 2, 2026 (26 days left to apply)job requisition id: JRHeidelberg Materials UK (formerly Hanson UK) is one of the UK's largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK. We are committed to building a more sustainable future and recognise that a diverse workforce is vital to our growth and advancement. We aim to promote a culture that values openness, transparency and individual achievement. At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation. Recycling Waste Sourcing Manager £43,000 + Bonus Company Car Hybrid Working Join Heidelberg Materials UK one of the world's leading building materials manufacturers, and help us shape a sustainable future. As part of our commitment to the circular economy , we're investing heavily in aggregate recycling and the recovery of construction and demolition materials.We're looking for a Recycling Waste Sourcing Manager to lead the sourcing and procurement of Construction & Demolition waste materials-including concrete, asphalt, brick, and other inert aggregates-for our recycling operations. This role is critical to ensuring a reliable, compliant, and cost-effective supply of raw materials for producing recycled aggregates used in construction and infrastructure projects. What you'll do: Develop and execute sourcing strategies for recyclable aggregates. Build strong relationships with demolition contractors, construction firms, municipalities, and landfill operators. Negotiate contracts and pricing to ensure sustainable procurement. Monitor material quality and compliance with regulations. Collaborate with logistics and operations to streamline material flows. Track market trends and provide data-driven insights to senior leadership. Drive ethical and environmentally responsible sourcing practices aligned with circular economy principles. What we're looking for: Deep understanding of C&D waste streams and aggregate recycling. Strong negotiation and stakeholder management skills. Experience managing waste supply chains at scale. Commitment to sustainability and regulatory compliance.This is your chance to make a real impact in the transition to greener construction. Apply now and help us build a more sustainable future. At Heidelberg Materials, we don't just offer jobs-we build careers. As a global leader in construction materials, we're committed to innovation, sustainability, and, above all, our people. Rewards & Benefits We're proud to be recognised as an Employer of Choice, with accreditations including: Armed Forces Covenant (Gold) Disability Confident 5% Club (Platinum) Mates in Mind Clear Assured STEM Ambassador MPQC Member Competitive Package: Salary, bonus incentives, generous pension, and life assurance Work-Life Balance: 27 days holiday (plus bank holidays), agile/flexible working, holiday purchase, and sabbatical options, Season and travel ticket loans Family-Friendly Policies: Enhanced support for maternity, paternity, adoption, IVF, neonatal care, and menopause Inclusive Culture: Paid volunteering day and active employee communities (LGBTQ+, Women in STEM, Armed Forces, and more) Wellbeing & Development: Employee Assistance Programme, retail discounts, and continuous learning opportunitiesAt Heidelberg Materials UK (previously known as Hanson UK) we strive to create an inclusive and respectful workplace where every individual can bring their unique skills and background to contribute to the success of our business.At Heidelberg Materials UK (previously known as Hanson UK), we understand that a diverse workforce is key to our growth and development, and we aim to foster a culture that values openness, transparency, and individual achievement.As part of our commitment to promoting diversity, we are actively working to encourage more individuals to consider careers within the construction industry.We believe in building a workplace that is dedicated to promoting inclusivity and diversity.If you're interested in joining our team, we encourage you to apply, even if your experience or skill set doesn't perfectly align with the job description. Creating a candidate home page is optional, when asked, but you can use this to quickly see the progress of your application(s).You may still be the right fit for this or other roles within our company.Heidelberg Materials is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process. For quick access to screen reading technology compatible with this site (free step by step tutorial ). Please contact for additional information or to request accommodations.We understand that women may face unique challenges in their careers, and we are committed to providing a supportive environment to help you thrive.Our family-friendly policies, such as enhanced maternity and parental leave, neonatal care, and adoption support, will provide you with the flexibility and support you need to balance your personal and professional commitments.We also offer a range of benefits, such as access to our Employee Assistance Program, trained mental health first aiders, discounted private medical benefits and much more, to ensure your wellbeing is prioritized.
Feb 27, 2026
Full time
policyRecycling Waste Sourcing Manager page is loaded Recycling Waste Sourcing Managerlocations: Penrith: Wetherbytime type: Full timeposted on: Posted Todaytime left to apply: End Date: March 2, 2026 (26 days left to apply)job requisition id: JRHeidelberg Materials UK (formerly Hanson UK) is one of the UK's largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK. We are committed to building a more sustainable future and recognise that a diverse workforce is vital to our growth and advancement. We aim to promote a culture that values openness, transparency and individual achievement. At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation. Recycling Waste Sourcing Manager £43,000 + Bonus Company Car Hybrid Working Join Heidelberg Materials UK one of the world's leading building materials manufacturers, and help us shape a sustainable future. As part of our commitment to the circular economy , we're investing heavily in aggregate recycling and the recovery of construction and demolition materials.We're looking for a Recycling Waste Sourcing Manager to lead the sourcing and procurement of Construction & Demolition waste materials-including concrete, asphalt, brick, and other inert aggregates-for our recycling operations. This role is critical to ensuring a reliable, compliant, and cost-effective supply of raw materials for producing recycled aggregates used in construction and infrastructure projects. What you'll do: Develop and execute sourcing strategies for recyclable aggregates. Build strong relationships with demolition contractors, construction firms, municipalities, and landfill operators. Negotiate contracts and pricing to ensure sustainable procurement. Monitor material quality and compliance with regulations. Collaborate with logistics and operations to streamline material flows. Track market trends and provide data-driven insights to senior leadership. Drive ethical and environmentally responsible sourcing practices aligned with circular economy principles. What we're looking for: Deep understanding of C&D waste streams and aggregate recycling. Strong negotiation and stakeholder management skills. Experience managing waste supply chains at scale. Commitment to sustainability and regulatory compliance.This is your chance to make a real impact in the transition to greener construction. Apply now and help us build a more sustainable future. At Heidelberg Materials, we don't just offer jobs-we build careers. As a global leader in construction materials, we're committed to innovation, sustainability, and, above all, our people. Rewards & Benefits We're proud to be recognised as an Employer of Choice, with accreditations including: Armed Forces Covenant (Gold) Disability Confident 5% Club (Platinum) Mates in Mind Clear Assured STEM Ambassador MPQC Member Competitive Package: Salary, bonus incentives, generous pension, and life assurance Work-Life Balance: 27 days holiday (plus bank holidays), agile/flexible working, holiday purchase, and sabbatical options, Season and travel ticket loans Family-Friendly Policies: Enhanced support for maternity, paternity, adoption, IVF, neonatal care, and menopause Inclusive Culture: Paid volunteering day and active employee communities (LGBTQ+, Women in STEM, Armed Forces, and more) Wellbeing & Development: Employee Assistance Programme, retail discounts, and continuous learning opportunitiesAt Heidelberg Materials UK (previously known as Hanson UK) we strive to create an inclusive and respectful workplace where every individual can bring their unique skills and background to contribute to the success of our business.At Heidelberg Materials UK (previously known as Hanson UK), we understand that a diverse workforce is key to our growth and development, and we aim to foster a culture that values openness, transparency, and individual achievement.As part of our commitment to promoting diversity, we are actively working to encourage more individuals to consider careers within the construction industry.We believe in building a workplace that is dedicated to promoting inclusivity and diversity.If you're interested in joining our team, we encourage you to apply, even if your experience or skill set doesn't perfectly align with the job description. Creating a candidate home page is optional, when asked, but you can use this to quickly see the progress of your application(s).You may still be the right fit for this or other roles within our company.Heidelberg Materials is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process. For quick access to screen reading technology compatible with this site (free step by step tutorial ). Please contact for additional information or to request accommodations.We understand that women may face unique challenges in their careers, and we are committed to providing a supportive environment to help you thrive.Our family-friendly policies, such as enhanced maternity and parental leave, neonatal care, and adoption support, will provide you with the flexibility and support you need to balance your personal and professional commitments.We also offer a range of benefits, such as access to our Employee Assistance Program, trained mental health first aiders, discounted private medical benefits and much more, to ensure your wellbeing is prioritized.
policyRecycling Waste Sourcing Manager page is loaded Recycling Waste Sourcing Managerlocations: Penrith: Wetherbytime type: Full timeposted on: Posted Todaytime left to apply: End Date: March 2, 2026 (26 days left to apply)job requisition id: JRHeidelberg Materials UK (formerly Hanson UK) is one of the UK's largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK. We are committed to building a more sustainable future and recognise that a diverse workforce is vital to our growth and advancement. We aim to promote a culture that values openness, transparency and individual achievement. At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation. Recycling Waste Sourcing Manager £43,000 + Bonus Company Car Hybrid Working Join Heidelberg Materials UK one of the world's leading building materials manufacturers, and help us shape a sustainable future. As part of our commitment to the circular economy , we're investing heavily in aggregate recycling and the recovery of construction and demolition materials.We're looking for a Recycling Waste Sourcing Manager to lead the sourcing and procurement of Construction & Demolition waste materials-including concrete, asphalt, brick, and other inert aggregates-for our recycling operations. This role is critical to ensuring a reliable, compliant, and cost-effective supply of raw materials for producing recycled aggregates used in construction and infrastructure projects. What you'll do: Develop and execute sourcing strategies for recyclable aggregates. Build strong relationships with demolition contractors, construction firms, municipalities, and landfill operators. Negotiate contracts and pricing to ensure sustainable procurement. Monitor material quality and compliance with regulations. Collaborate with logistics and operations to streamline material flows. Track market trends and provide data-driven insights to senior leadership. Drive ethical and environmentally responsible sourcing practices aligned with circular economy principles. What we're looking for: Deep understanding of C&D waste streams and aggregate recycling. Strong negotiation and stakeholder management skills. Experience managing waste supply chains at scale. Commitment to sustainability and regulatory compliance.This is your chance to make a real impact in the transition to greener construction. Apply now and help us build a more sustainable future. At Heidelberg Materials, we don't just offer jobs-we build careers. As a global leader in construction materials, we're committed to innovation, sustainability, and, above all, our people. Rewards & Benefits We're proud to be recognised as an Employer of Choice, with accreditations including: Armed Forces Covenant (Gold) Disability Confident 5% Club (Platinum) Mates in Mind Clear Assured STEM Ambassador MPQC Member Competitive Package: Salary, bonus incentives, generous pension, and life assurance Work-Life Balance: 27 days holiday (plus bank holidays), agile/flexible working, holiday purchase, and sabbatical options, Season and travel ticket loans Family-Friendly Policies: Enhanced support for maternity, paternity, adoption, IVF, neonatal care, and menopause Inclusive Culture: Paid volunteering day and active employee communities (LGBTQ+, Women in STEM, Armed Forces, and more) Wellbeing & Development: Employee Assistance Programme, retail discounts, and continuous learning opportunitiesAt Heidelberg Materials UK (previously known as Hanson UK) we strive to create an inclusive and respectful workplace where every individual can bring their unique skills and background to contribute to the success of our business.At Heidelberg Materials UK (previously known as Hanson UK), we understand that a diverse workforce is key to our growth and development, and we aim to foster a culture that values openness, transparency, and individual achievement.As part of our commitment to promoting diversity, we are actively working to encourage more individuals to consider careers within the construction industry.We believe in building a workplace that is dedicated to promoting inclusivity and diversity.If you're interested in joining our team, we encourage you to apply, even if your experience or skill set doesn't perfectly align with the job description. Creating a candidate home page is optional, when asked, but you can use this to quickly see the progress of your application(s).You may still be the right fit for this or other roles within our company.Heidelberg Materials is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process. For quick access to screen reading technology compatible with this site (free step by step tutorial ). Please contact for additional information or to request accommodations.We understand that women may face unique challenges in their careers, and we are committed to providing a supportive environment to help you thrive.Our family-friendly policies, such as enhanced maternity and parental leave, neonatal care, and adoption support, will provide you with the flexibility and support you need to balance your personal and professional commitments.We also offer a range of benefits, such as access to our Employee Assistance Program, trained mental health first aiders, discounted private medical benefits and much more, to ensure your wellbeing is prioritized.
Feb 27, 2026
Full time
policyRecycling Waste Sourcing Manager page is loaded Recycling Waste Sourcing Managerlocations: Penrith: Wetherbytime type: Full timeposted on: Posted Todaytime left to apply: End Date: March 2, 2026 (26 days left to apply)job requisition id: JRHeidelberg Materials UK (formerly Hanson UK) is one of the UK's largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK. We are committed to building a more sustainable future and recognise that a diverse workforce is vital to our growth and advancement. We aim to promote a culture that values openness, transparency and individual achievement. At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation. Recycling Waste Sourcing Manager £43,000 + Bonus Company Car Hybrid Working Join Heidelberg Materials UK one of the world's leading building materials manufacturers, and help us shape a sustainable future. As part of our commitment to the circular economy , we're investing heavily in aggregate recycling and the recovery of construction and demolition materials.We're looking for a Recycling Waste Sourcing Manager to lead the sourcing and procurement of Construction & Demolition waste materials-including concrete, asphalt, brick, and other inert aggregates-for our recycling operations. This role is critical to ensuring a reliable, compliant, and cost-effective supply of raw materials for producing recycled aggregates used in construction and infrastructure projects. What you'll do: Develop and execute sourcing strategies for recyclable aggregates. Build strong relationships with demolition contractors, construction firms, municipalities, and landfill operators. Negotiate contracts and pricing to ensure sustainable procurement. Monitor material quality and compliance with regulations. Collaborate with logistics and operations to streamline material flows. Track market trends and provide data-driven insights to senior leadership. Drive ethical and environmentally responsible sourcing practices aligned with circular economy principles. What we're looking for: Deep understanding of C&D waste streams and aggregate recycling. Strong negotiation and stakeholder management skills. Experience managing waste supply chains at scale. Commitment to sustainability and regulatory compliance.This is your chance to make a real impact in the transition to greener construction. Apply now and help us build a more sustainable future. At Heidelberg Materials, we don't just offer jobs-we build careers. As a global leader in construction materials, we're committed to innovation, sustainability, and, above all, our people. Rewards & Benefits We're proud to be recognised as an Employer of Choice, with accreditations including: Armed Forces Covenant (Gold) Disability Confident 5% Club (Platinum) Mates in Mind Clear Assured STEM Ambassador MPQC Member Competitive Package: Salary, bonus incentives, generous pension, and life assurance Work-Life Balance: 27 days holiday (plus bank holidays), agile/flexible working, holiday purchase, and sabbatical options, Season and travel ticket loans Family-Friendly Policies: Enhanced support for maternity, paternity, adoption, IVF, neonatal care, and menopause Inclusive Culture: Paid volunteering day and active employee communities (LGBTQ+, Women in STEM, Armed Forces, and more) Wellbeing & Development: Employee Assistance Programme, retail discounts, and continuous learning opportunitiesAt Heidelberg Materials UK (previously known as Hanson UK) we strive to create an inclusive and respectful workplace where every individual can bring their unique skills and background to contribute to the success of our business.At Heidelberg Materials UK (previously known as Hanson UK), we understand that a diverse workforce is key to our growth and development, and we aim to foster a culture that values openness, transparency, and individual achievement.As part of our commitment to promoting diversity, we are actively working to encourage more individuals to consider careers within the construction industry.We believe in building a workplace that is dedicated to promoting inclusivity and diversity.If you're interested in joining our team, we encourage you to apply, even if your experience or skill set doesn't perfectly align with the job description. Creating a candidate home page is optional, when asked, but you can use this to quickly see the progress of your application(s).You may still be the right fit for this or other roles within our company.Heidelberg Materials is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process. For quick access to screen reading technology compatible with this site (free step by step tutorial ). Please contact for additional information or to request accommodations.We understand that women may face unique challenges in their careers, and we are committed to providing a supportive environment to help you thrive.Our family-friendly policies, such as enhanced maternity and parental leave, neonatal care, and adoption support, will provide you with the flexibility and support you need to balance your personal and professional commitments.We also offer a range of benefits, such as access to our Employee Assistance Program, trained mental health first aiders, discounted private medical benefits and much more, to ensure your wellbeing is prioritized.
Our client are a rapidly growing, niche tour operator and are looking for a detail-driven, highly organised travel industry professional to join their diverse and vibrant office team. This is an excellent opportunity for someone seeking a long-term career within the travel sector and where you can really make a difference from day one! As a Tour Operations Executive, your primary responsibility will be to help maintain the highest quality standards across our client's tours. You'll review, check, and approve complex, bespoke travel itineraries for tours and travel across the UK, Europe, and worldwide. You'll also act as a key point of contact for their global network of suppliers, building and maintaining strong working relationships to ensure smooth delivery and exceptional customer experiences. If you have previous experience gained within the travel industry, exceptional attention to detail and a high standard of verbal and written English, we'd love to hear from you! In return, our client can offer a competitive starting salary DOE, rising with length of service, plus performance related bonus and benefits. Hours of work are Mon - Thurs 9am to 5.30pm and Friday 9am - 4pm. If this role is of interest to you, please apply online. Role of Tour Operations Executive: Approving and quality-checking highly accurate bespoke travel itineraries Reviewing and editing final tour confirmation packs Ensuring all customer journey quality SLAs are met Ensuring compliance with industry and safety regulations Liaising with suppliers worldwide Supporting operational customer excellence as part of a wider team Identifying and contributing to solution-focused quality improvements General administrative duties as required Skills required for the role: Previous experience gained within the travel industry Excellent written and spoken English High levels of accuracy and attention to detail Strong organisational and communication skills High levels of numeracy and literacy Good IT skills Ability to work under pressure and meet deadlines Proactive, responsible, and team-oriented attitude Additional modern language(s) would be an advantage If you re interested in learning more about this Tour Operations Executive opportunity, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.
Feb 27, 2026
Full time
Our client are a rapidly growing, niche tour operator and are looking for a detail-driven, highly organised travel industry professional to join their diverse and vibrant office team. This is an excellent opportunity for someone seeking a long-term career within the travel sector and where you can really make a difference from day one! As a Tour Operations Executive, your primary responsibility will be to help maintain the highest quality standards across our client's tours. You'll review, check, and approve complex, bespoke travel itineraries for tours and travel across the UK, Europe, and worldwide. You'll also act as a key point of contact for their global network of suppliers, building and maintaining strong working relationships to ensure smooth delivery and exceptional customer experiences. If you have previous experience gained within the travel industry, exceptional attention to detail and a high standard of verbal and written English, we'd love to hear from you! In return, our client can offer a competitive starting salary DOE, rising with length of service, plus performance related bonus and benefits. Hours of work are Mon - Thurs 9am to 5.30pm and Friday 9am - 4pm. If this role is of interest to you, please apply online. Role of Tour Operations Executive: Approving and quality-checking highly accurate bespoke travel itineraries Reviewing and editing final tour confirmation packs Ensuring all customer journey quality SLAs are met Ensuring compliance with industry and safety regulations Liaising with suppliers worldwide Supporting operational customer excellence as part of a wider team Identifying and contributing to solution-focused quality improvements General administrative duties as required Skills required for the role: Previous experience gained within the travel industry Excellent written and spoken English High levels of accuracy and attention to detail Strong organisational and communication skills High levels of numeracy and literacy Good IT skills Ability to work under pressure and meet deadlines Proactive, responsible, and team-oriented attitude Additional modern language(s) would be an advantage If you re interested in learning more about this Tour Operations Executive opportunity, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.
Are you the calm, solutions-focused person everyone turns to when something needs sorting? We're looking for a Helpdesk Operator to join a friendly, long-established business at their Knutsford head office. As part of a supportive Helpdesk team, you'll be the first point of contact for colleagues across the UK - providing guidance on internal systems, business processes and day-to-day queries. This is a people-first role where patience, empathy and attention to detail really count. What will you be doing as a Helpdesk Advisor? Providing first-line support to branches and internal teams across the UK Handling a wide variety of queries - from system access to process guidance Logging and tracking queries through to full resolution Communicating clearly and calmly with staff at all levels Learning and supporting the company's bespoke internal systems We would LOVE to hear from you if you have the following skills and experience: Whether you've worked as a Helpdesk Advisor, Customer Service Executive, Service Desk Coordinator, or in any role that involves supporting and problem-solving for others, we'd love to hear from you! Excellent communication and customer service skills Confident, calm, and professional when dealing with queries Strong attention to detail and a can-do attitude Able to take ownership and follow issues through to completion Keen to learn new systems and processes What will you get in return for your work as a Helpdesk Advisor? 26,000 per annum Full-time, 35 h per week 8:00-16:00 / 9:00-17:30 shifts 25 days holidays (+ bank holidays) Free on-site lunch served daily in the staff canteen Free Parking Pension Scheme Summer BBQ, Christmas party, and long-service rewards Genuine career stability in a supportive, family-feel environment Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Feb 27, 2026
Full time
Are you the calm, solutions-focused person everyone turns to when something needs sorting? We're looking for a Helpdesk Operator to join a friendly, long-established business at their Knutsford head office. As part of a supportive Helpdesk team, you'll be the first point of contact for colleagues across the UK - providing guidance on internal systems, business processes and day-to-day queries. This is a people-first role where patience, empathy and attention to detail really count. What will you be doing as a Helpdesk Advisor? Providing first-line support to branches and internal teams across the UK Handling a wide variety of queries - from system access to process guidance Logging and tracking queries through to full resolution Communicating clearly and calmly with staff at all levels Learning and supporting the company's bespoke internal systems We would LOVE to hear from you if you have the following skills and experience: Whether you've worked as a Helpdesk Advisor, Customer Service Executive, Service Desk Coordinator, or in any role that involves supporting and problem-solving for others, we'd love to hear from you! Excellent communication and customer service skills Confident, calm, and professional when dealing with queries Strong attention to detail and a can-do attitude Able to take ownership and follow issues through to completion Keen to learn new systems and processes What will you get in return for your work as a Helpdesk Advisor? 26,000 per annum Full-time, 35 h per week 8:00-16:00 / 9:00-17:30 shifts 25 days holidays (+ bank holidays) Free on-site lunch served daily in the staff canteen Free Parking Pension Scheme Summer BBQ, Christmas party, and long-service rewards Genuine career stability in a supportive, family-feel environment Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Ready to find the right role for you? Salary - 35,924.17 plus bonus OTE 41,924.17 plus Veolia benefits Hours - 45 average per week over Summer & Winter - (roster to be discussed in detail at interview) Including weekend work. Between the hours of 07.45 - 20.15 Location - South Sefton Household Waste Recycling Centre, Bootle, L20 4AE When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. Whether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; - 20 days of annual leave - Access to our people's pension scheme - Free physiotherapy service - Discounts on everything from groceries to well known retailers - Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to - Ongoing training and development opportunities, allowing you to reach your full potential What will you be doing? Provide an effective recycling service to the residents of Merseyside with their household waste and recycling. Assist members of the public with waste and recycling disposal Ensure that the facility is left in a clean condition, removing any fly tipped waste and any spillages are cleaned up before leaving the area Operate site mobile plant as and when required and perform routine daily checks, maintenance and cleaning of plant, tools and equipment Ensure the health and safety of all members of the public, visitors, staff and contractors at the site Training will be provided for CMS level 1, JCB operators and first aid. What are we looking for? Previous experience within a similar customer facing operational environment Manual handling experience Full driving licence This role involves manual handling and working outdoors in all weather conditions. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: 12-03-2026 What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Feb 26, 2026
Full time
Ready to find the right role for you? Salary - 35,924.17 plus bonus OTE 41,924.17 plus Veolia benefits Hours - 45 average per week over Summer & Winter - (roster to be discussed in detail at interview) Including weekend work. Between the hours of 07.45 - 20.15 Location - South Sefton Household Waste Recycling Centre, Bootle, L20 4AE When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. Whether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; - 20 days of annual leave - Access to our people's pension scheme - Free physiotherapy service - Discounts on everything from groceries to well known retailers - Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to - Ongoing training and development opportunities, allowing you to reach your full potential What will you be doing? Provide an effective recycling service to the residents of Merseyside with their household waste and recycling. Assist members of the public with waste and recycling disposal Ensure that the facility is left in a clean condition, removing any fly tipped waste and any spillages are cleaned up before leaving the area Operate site mobile plant as and when required and perform routine daily checks, maintenance and cleaning of plant, tools and equipment Ensure the health and safety of all members of the public, visitors, staff and contractors at the site Training will be provided for CMS level 1, JCB operators and first aid. What are we looking for? Previous experience within a similar customer facing operational environment Manual handling experience Full driving licence This role involves manual handling and working outdoors in all weather conditions. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: 12-03-2026 What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Full time : Permanent Address: EE Contact Centre, Rhydycar Business Park, Merthyr Tydfil. CF48 1DH What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Volunteering Days: Paid time off to give back to your local community. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 23, 2026
Full time
Full time : Permanent Address: EE Contact Centre, Rhydycar Business Park, Merthyr Tydfil. CF48 1DH What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Volunteering Days: Paid time off to give back to your local community. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Full time : Permanent Address: EE Contact Centre, Rhydycar Business Park, Merthyr Tydfil. CF48 1DH What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Volunteering Days: Paid time off to give back to your local community. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 23, 2026
Full time
Full time : Permanent Address: EE Contact Centre, Rhydycar Business Park, Merthyr Tydfil. CF48 1DH What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Volunteering Days: Paid time off to give back to your local community. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 20, 2026
Full time
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 20, 2026
Full time
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 19, 2026
Full time
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
