Job Specification Head of International Markets About IN2 Formed in 2002, IN2 is a progressive engineering consultancy operating across Ireland, the UK, and Europe, dedicated to creating better spaces for people. With over 100 experts across six locations, our team of engineers, technicians, and consultants collaborate closely with clients and partners to deliver innovative, sustainable, and energy efficient building solutions across a wide range of sectors-from concept and design through to handover and beyond. For over 20 years, we have maintained a people centric culture that encourages growth, innovation, and adaptability. Our award winning MEP projects, combined with recognition as a 'Great Place to Work', reflect our commitment to quality, sustainability, and a supportive, inclusive work environment where individuals can thrive. At IN2, joining our team means being part of a collaborative, high performing, and forward thinking organisation, where your contribution makes a real impact-and where career opportunities grow alongside our business. Job Title Head of International Markets Reporting To Group CEO Salary Base salary: £80 000 Car allowance: £10,000 Bonus: 20 percent of base salary, linked to agreed KPIs Location London (with regular travel to Dublin, Berlin, Madrid, Belfast, and other locations as required) Working Hours We operate a 37.5 hour working week designed to support work life balance. We offer flexible start and finish times between 8am and 6pm, provided that core hours of 10am to 4pm are covered for team collaboration and meetings. About The Role IN2 is seeking an experienced leader to design, drive, and implement a Group wide Business Development and Market Positioning strategy. This role will strengthen IN2's presence across all operating regions, support expansion into new markets, and enable offices to grow market share, diversify sectors, and maximise client lifetime value. Serving as the central coordination point, the role bridges leadership, delivery teams, marketing, bids, and regional offices to ensure a cohesive, high impact approach across the Group. What you will do Group BD Strategy & Market Positioning Define and implement a unified BD strategy across Ireland, the UK, and Europe. Translate IN2's market strengths (particularly Ireland) into exportable propositions for London and Europe. Identify and prioritise growth markets, sectors, and clients based on data. Capability Building Across Offices Build a consistent BD operating model (processes, tools, governance, reporting). Establish BD capability in each office, shifting from passive to active selling. Upskill delivery teams to operate confidently in front of clients, events, and strategic pursuits. Key Client & Sector Development Identify and develop Group level 'gold clients' and key accounts. Expand sector coverage beyond existing commercial/residential into areas such as Healthcare, Life Sciences, Data Centres, Corporate ESG, and Government. Increase client lifetime value through proactive cross selling of group wide specialist services. International Market Expansion Support market entry and brand establishment for new regions (e.g., Madrid). Evaluate potential acquisitions or partnerships and support integration. Export proven Irish capabilities (NABERS, Building Physics, CFD, Daylight, Sustainability) to wider European markets. Brand, Bids & Marketing Alignment Align BD, Bids, and Marketing into a single coordinated commercial function. Strengthen IN2's brand visibility in London and Europe through strategic events, partnerships, and platforms. Ensure messaging reflects capability strength and differentiators, not just project wins. Operational Sales Infrastructure Introduce CRM, pipeline tracking, client tiering, key account plans, and pursuit frameworks. Design feedback loops (client feedback, win/loss reviews, market insights). Build data led reporting for leadership and Board visibility. Your Capabilities Ability to influence senior stakeholders and build collaborative teams across geographies. Deep understanding of BD in the built environment, including sectors, procurement, frameworks, and client drivers. Experience structuring BD functions (tools, governance, reporting, capability building). Strategic thinker with commercial awareness and an operator's mindset. Comfortable building new markets without relying on an inherited contact book. Why You'll Love Being Part of the Team Global Impact, Local Feel: You'll get to work on game changing projects across different countries, supported by our specialist BIM, Sustainability, and Building Physics teams. Constant Growth: Through IN2 Talks, cross office collaboration, and a culture of knowledge sharing, you're always learning something new. Your Best Self: We prioritise a genuine work life balance with flexible hours and support for personal circumstances. We're big on open communication and ensuring our workplace is a bias free zone where you can truly be yourself. What's In It For You? We've put together a package that looks after your wallet, your career, and your wellbeing. The Essentials Competitive Pay & Bonuses: A salary that reflects your worth, plus an annual bonus and pension contributions. Annual Leave: 22 days of annual leave, scaling up to 27 days as you grow with us (plus all those bank holidays!). Flexible Hours: Work life balance isn't just a buzzword here-we offer a 37.5 hour working week with flexible hours (8am-6pm), to suit your lifestyle! Career Progression Personal Roadmap: You'll have a dedicated Personal Development Plan and mentoring from our senior leaders. The IN2 Academy: Access to our internal academy, CPD support, and expert assistance in advancing your career. Health & Wellbeing Mind & Body: Access to our Employee Assistance Program, annual health checks, and various fitness initiatives. Commute Greener: Take advantage of our Cycle to Work scheme to keep active on your way to the office. Social & Community Legendary Events: From our famous Christmas party weekend to Employee Appreciation Day and regular staff social events. Giving Back: Get involved with our team led charity initiatives. International Reach: Opportunities to work across IN2 offices in London, Dublin, Berlin, Belfast, Athlone, and Madrid.
Mar 16, 2026
Full time
Job Specification Head of International Markets About IN2 Formed in 2002, IN2 is a progressive engineering consultancy operating across Ireland, the UK, and Europe, dedicated to creating better spaces for people. With over 100 experts across six locations, our team of engineers, technicians, and consultants collaborate closely with clients and partners to deliver innovative, sustainable, and energy efficient building solutions across a wide range of sectors-from concept and design through to handover and beyond. For over 20 years, we have maintained a people centric culture that encourages growth, innovation, and adaptability. Our award winning MEP projects, combined with recognition as a 'Great Place to Work', reflect our commitment to quality, sustainability, and a supportive, inclusive work environment where individuals can thrive. At IN2, joining our team means being part of a collaborative, high performing, and forward thinking organisation, where your contribution makes a real impact-and where career opportunities grow alongside our business. Job Title Head of International Markets Reporting To Group CEO Salary Base salary: £80 000 Car allowance: £10,000 Bonus: 20 percent of base salary, linked to agreed KPIs Location London (with regular travel to Dublin, Berlin, Madrid, Belfast, and other locations as required) Working Hours We operate a 37.5 hour working week designed to support work life balance. We offer flexible start and finish times between 8am and 6pm, provided that core hours of 10am to 4pm are covered for team collaboration and meetings. About The Role IN2 is seeking an experienced leader to design, drive, and implement a Group wide Business Development and Market Positioning strategy. This role will strengthen IN2's presence across all operating regions, support expansion into new markets, and enable offices to grow market share, diversify sectors, and maximise client lifetime value. Serving as the central coordination point, the role bridges leadership, delivery teams, marketing, bids, and regional offices to ensure a cohesive, high impact approach across the Group. What you will do Group BD Strategy & Market Positioning Define and implement a unified BD strategy across Ireland, the UK, and Europe. Translate IN2's market strengths (particularly Ireland) into exportable propositions for London and Europe. Identify and prioritise growth markets, sectors, and clients based on data. Capability Building Across Offices Build a consistent BD operating model (processes, tools, governance, reporting). Establish BD capability in each office, shifting from passive to active selling. Upskill delivery teams to operate confidently in front of clients, events, and strategic pursuits. Key Client & Sector Development Identify and develop Group level 'gold clients' and key accounts. Expand sector coverage beyond existing commercial/residential into areas such as Healthcare, Life Sciences, Data Centres, Corporate ESG, and Government. Increase client lifetime value through proactive cross selling of group wide specialist services. International Market Expansion Support market entry and brand establishment for new regions (e.g., Madrid). Evaluate potential acquisitions or partnerships and support integration. Export proven Irish capabilities (NABERS, Building Physics, CFD, Daylight, Sustainability) to wider European markets. Brand, Bids & Marketing Alignment Align BD, Bids, and Marketing into a single coordinated commercial function. Strengthen IN2's brand visibility in London and Europe through strategic events, partnerships, and platforms. Ensure messaging reflects capability strength and differentiators, not just project wins. Operational Sales Infrastructure Introduce CRM, pipeline tracking, client tiering, key account plans, and pursuit frameworks. Design feedback loops (client feedback, win/loss reviews, market insights). Build data led reporting for leadership and Board visibility. Your Capabilities Ability to influence senior stakeholders and build collaborative teams across geographies. Deep understanding of BD in the built environment, including sectors, procurement, frameworks, and client drivers. Experience structuring BD functions (tools, governance, reporting, capability building). Strategic thinker with commercial awareness and an operator's mindset. Comfortable building new markets without relying on an inherited contact book. Why You'll Love Being Part of the Team Global Impact, Local Feel: You'll get to work on game changing projects across different countries, supported by our specialist BIM, Sustainability, and Building Physics teams. Constant Growth: Through IN2 Talks, cross office collaboration, and a culture of knowledge sharing, you're always learning something new. Your Best Self: We prioritise a genuine work life balance with flexible hours and support for personal circumstances. We're big on open communication and ensuring our workplace is a bias free zone where you can truly be yourself. What's In It For You? We've put together a package that looks after your wallet, your career, and your wellbeing. The Essentials Competitive Pay & Bonuses: A salary that reflects your worth, plus an annual bonus and pension contributions. Annual Leave: 22 days of annual leave, scaling up to 27 days as you grow with us (plus all those bank holidays!). Flexible Hours: Work life balance isn't just a buzzword here-we offer a 37.5 hour working week with flexible hours (8am-6pm), to suit your lifestyle! Career Progression Personal Roadmap: You'll have a dedicated Personal Development Plan and mentoring from our senior leaders. The IN2 Academy: Access to our internal academy, CPD support, and expert assistance in advancing your career. Health & Wellbeing Mind & Body: Access to our Employee Assistance Program, annual health checks, and various fitness initiatives. Commute Greener: Take advantage of our Cycle to Work scheme to keep active on your way to the office. Social & Community Legendary Events: From our famous Christmas party weekend to Employee Appreciation Day and regular staff social events. Giving Back: Get involved with our team led charity initiatives. International Reach: Opportunities to work across IN2 offices in London, Dublin, Berlin, Belfast, Athlone, and Madrid.
Grinding Machinist - DedTru / Centreless Machines Location: Clevedon Contract: Initially 3 months (potential to extend for the right candidate) Pay: 14.30ph + 17% shift allowance ( 16.73ph incl. S/A) + holiday & pension Shifts: Rotating Monday to Thursday: 05:50-14:00 & 13:50-22:00 Fridays: 05:50-11:20 & 11:10-16:40 Are you an experienced grinding machinist looking to join a well-established manufacturer? We are seeking skilled operators to run DedTru, Centreless, and similar grinding machines in a fast-paced, high-precision environment. Key Responsibilities Operate DedTru and other grinding machines to meet production targets Maintain aerospace and high-precision quality standards Contribute to Manufacturing Excellence initiatives Ensure health & safety compliance at all times Read and interpret technical drawings, applying correct tolerances Skills, Experience & Attributes Proven experience operating grinding machines (DedTru, Centreless, or equivalent) Strong understanding of tolerances, torque, and precise measurements Methodical and safety-conscious approach to work in manufacturing/production environments Knowledge of aerospace/precision component standards Basic understanding of Lean Manufacturing principles (5S, material flow) Why apply? This is a great opportunity to expand your skills on high-precision machinery while working for a respected, long-standing manufacturer. The role offers a competitive salary with shift allowance, holiday, and pension benefits. To apply, please submit a copy of your up-to-date CV clearly indicating your relevant experience. Applicants must have an existing right to work in the UK and evidence of eligibility will be required. Suitable candidates will be contacted. The above represents a summary of the contract assignment. A full description of this contract assignment is available. A full explanation of this rate and all deductions will be explained in a key information document (KID) supplied to registered candidates.
Mar 12, 2026
Contractor
Grinding Machinist - DedTru / Centreless Machines Location: Clevedon Contract: Initially 3 months (potential to extend for the right candidate) Pay: 14.30ph + 17% shift allowance ( 16.73ph incl. S/A) + holiday & pension Shifts: Rotating Monday to Thursday: 05:50-14:00 & 13:50-22:00 Fridays: 05:50-11:20 & 11:10-16:40 Are you an experienced grinding machinist looking to join a well-established manufacturer? We are seeking skilled operators to run DedTru, Centreless, and similar grinding machines in a fast-paced, high-precision environment. Key Responsibilities Operate DedTru and other grinding machines to meet production targets Maintain aerospace and high-precision quality standards Contribute to Manufacturing Excellence initiatives Ensure health & safety compliance at all times Read and interpret technical drawings, applying correct tolerances Skills, Experience & Attributes Proven experience operating grinding machines (DedTru, Centreless, or equivalent) Strong understanding of tolerances, torque, and precise measurements Methodical and safety-conscious approach to work in manufacturing/production environments Knowledge of aerospace/precision component standards Basic understanding of Lean Manufacturing principles (5S, material flow) Why apply? This is a great opportunity to expand your skills on high-precision machinery while working for a respected, long-standing manufacturer. The role offers a competitive salary with shift allowance, holiday, and pension benefits. To apply, please submit a copy of your up-to-date CV clearly indicating your relevant experience. Applicants must have an existing right to work in the UK and evidence of eligibility will be required. Suitable candidates will be contacted. The above represents a summary of the contract assignment. A full description of this contract assignment is available. A full explanation of this rate and all deductions will be explained in a key information document (KID) supplied to registered candidates.
40 hours per week (this role could be considered as a job share for 2 x part-time colleagues) 5 days per week, working an 8-hour day (or split shifts for part-time) Competitive salary plus Sodexo rewards and benefits Job Introduction Sodexo believes government agencies should foster an environment of respect, operating efficiently and effectively to promote productivity. We prioritise employee well-being and play a vital role in building stronger communities. We are seeking a Helpdesk Team Leader to join our team at Delta 1100, Swindon SN5 7WZ . This exciting role involves working in partnership with a high-profile blue light service organisation within the customer experience property helpdesk. As a Helpdesk Team Leader , you'll manage, coach, and motivate a team of Intelligent Service Centre (ISC) Operators to deliver best-in-class customer service to clients and suppliers, ensuring prompt, professional, and efficient support. What you'll do: Lead and support a team of helpdesk operators, maintaining professionalism and excellent service standards. Manage onboarding, induction, training, and probation for new starters to ensure smooth integration. Conduct regular one-to-one meetings and performance reviews to drive continuous development and accountability. Build and maintain effective relationships with suppliers, clients, and internal stakeholders. Identify and implement improvements to drive efficiency and service excellence. Demonstrate flexibility, adaptability, and a proactive approach to change. Support contract teams to maintain service delivery and compliance with contractual obligations. Ensure full compliance with Sodexo policies, procedures, directives, and information security requirements. Promote Sodexo's values and ethical principles while upholding client values of professionalism, integrity, courage, and compassion. Additional Responsibilities: Deputise for other Team Leaders when required, carrying out duties aligned to your banding and experience. Act as the escalation point for customer complaints, ensuring timely resolution and stakeholder updates. Maintain adherence to ISC processes and procedures, ensuring team proficiency through regular training. Collaborate with suppliers to ensure timely completion of work requests. Provide logical, solution-focused support to ISC Operators, escalating complex issues to BMS and Technical Assurance teams. Manage and maintain the duty rota to ensure 24/7/365 operator coverage. Provide first-line support, guidance, and mentoring for helpdesk operators. Monitor and manage workloads to meet targets and service level agreements. Deliver and assist in training, coaching, and development programmes. Conduct monthly 1-1s and quarterly PDRs (Performance Development Reviews), documenting progress and actions. Support continuous improvement by reviewing and refining operational processes. Assist management in implementing new processes and adapting working methods as required. Participate in recruitment and selection within the Intelligent Service Centre. Join the management on-call rota (approximately one week in every eight) for out-of-hours escalations and queries. Provide operational support during peak periods or staff absences. Maintain flexibility in working hours to meet business demands. Build strong customer relationships and promote confidence in Sodexo's systems and processes. Continuously evaluate performance, recommending improvements for operational efficiency and service delivery. Identify areas for enhancement within the contract for stakeholder engagement and account development. Actively contribute to your community of practice, driving service innovation and supporting the evolution of PPS (Professional Property Services) and team development. Accountabilities: Achieve key performance indicators (KPIs) in customer service, client and system knowledge, and attendance as reflected in the ISC balanced scorecard. Deliver an excellent level of customer service and operational performance. Identify and address training needs to support team capability and professional growth. What you bring: Proven supervisory or leadership experience in a Contact Centre or Service Centre environment. Strong people management skills, with experience in team leadership, scheduling, and absence management. Ability to perform under pressure, managing multiple priorities in a fast-paced, dynamic environment. Demonstrated capability to coach, mentor, and develop individuals to deliver exceptional customer service. Advanced IT literacy, including Microsoft Excel, Word, and CAFM systems (telephony experience desirable). Strong analytical, problem-solving, and decision-making skills. Excellent verbal and written communication across all levels. Self-motivated, confident, and adaptable with a professional approach. Excellent relationship-building and influencing abilities. Proven experience in implementing, evaluating, and improving business processes. Commitment to Zero Harm and maintaining a strong safety culture. Exceptional attention to detail and accuracy. Ability to deliver high-quality customer service to internal and external stakeholders. Eligibility to pass client security vetting is essential What we offer: Working with Sodexo is more than a job it's an opportunity to be part of something greater. You'll join a team that values your individuality, empowers you to act with purpose, and enables you to make a meaningful impact every day. In addition, we offer: Mental health and wellbeing support Employee Assistance Programme for personal, legal, and financial advice 24/7 virtual GP and lifestyle rewards Discounts for you and your family Financial tools and retirement plan Cycle to Work scheme and paid volunteering day Ready to be part of something greater? Apply today Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Mar 12, 2026
Full time
40 hours per week (this role could be considered as a job share for 2 x part-time colleagues) 5 days per week, working an 8-hour day (or split shifts for part-time) Competitive salary plus Sodexo rewards and benefits Job Introduction Sodexo believes government agencies should foster an environment of respect, operating efficiently and effectively to promote productivity. We prioritise employee well-being and play a vital role in building stronger communities. We are seeking a Helpdesk Team Leader to join our team at Delta 1100, Swindon SN5 7WZ . This exciting role involves working in partnership with a high-profile blue light service organisation within the customer experience property helpdesk. As a Helpdesk Team Leader , you'll manage, coach, and motivate a team of Intelligent Service Centre (ISC) Operators to deliver best-in-class customer service to clients and suppliers, ensuring prompt, professional, and efficient support. What you'll do: Lead and support a team of helpdesk operators, maintaining professionalism and excellent service standards. Manage onboarding, induction, training, and probation for new starters to ensure smooth integration. Conduct regular one-to-one meetings and performance reviews to drive continuous development and accountability. Build and maintain effective relationships with suppliers, clients, and internal stakeholders. Identify and implement improvements to drive efficiency and service excellence. Demonstrate flexibility, adaptability, and a proactive approach to change. Support contract teams to maintain service delivery and compliance with contractual obligations. Ensure full compliance with Sodexo policies, procedures, directives, and information security requirements. Promote Sodexo's values and ethical principles while upholding client values of professionalism, integrity, courage, and compassion. Additional Responsibilities: Deputise for other Team Leaders when required, carrying out duties aligned to your banding and experience. Act as the escalation point for customer complaints, ensuring timely resolution and stakeholder updates. Maintain adherence to ISC processes and procedures, ensuring team proficiency through regular training. Collaborate with suppliers to ensure timely completion of work requests. Provide logical, solution-focused support to ISC Operators, escalating complex issues to BMS and Technical Assurance teams. Manage and maintain the duty rota to ensure 24/7/365 operator coverage. Provide first-line support, guidance, and mentoring for helpdesk operators. Monitor and manage workloads to meet targets and service level agreements. Deliver and assist in training, coaching, and development programmes. Conduct monthly 1-1s and quarterly PDRs (Performance Development Reviews), documenting progress and actions. Support continuous improvement by reviewing and refining operational processes. Assist management in implementing new processes and adapting working methods as required. Participate in recruitment and selection within the Intelligent Service Centre. Join the management on-call rota (approximately one week in every eight) for out-of-hours escalations and queries. Provide operational support during peak periods or staff absences. Maintain flexibility in working hours to meet business demands. Build strong customer relationships and promote confidence in Sodexo's systems and processes. Continuously evaluate performance, recommending improvements for operational efficiency and service delivery. Identify areas for enhancement within the contract for stakeholder engagement and account development. Actively contribute to your community of practice, driving service innovation and supporting the evolution of PPS (Professional Property Services) and team development. Accountabilities: Achieve key performance indicators (KPIs) in customer service, client and system knowledge, and attendance as reflected in the ISC balanced scorecard. Deliver an excellent level of customer service and operational performance. Identify and address training needs to support team capability and professional growth. What you bring: Proven supervisory or leadership experience in a Contact Centre or Service Centre environment. Strong people management skills, with experience in team leadership, scheduling, and absence management. Ability to perform under pressure, managing multiple priorities in a fast-paced, dynamic environment. Demonstrated capability to coach, mentor, and develop individuals to deliver exceptional customer service. Advanced IT literacy, including Microsoft Excel, Word, and CAFM systems (telephony experience desirable). Strong analytical, problem-solving, and decision-making skills. Excellent verbal and written communication across all levels. Self-motivated, confident, and adaptable with a professional approach. Excellent relationship-building and influencing abilities. Proven experience in implementing, evaluating, and improving business processes. Commitment to Zero Harm and maintaining a strong safety culture. Exceptional attention to detail and accuracy. Ability to deliver high-quality customer service to internal and external stakeholders. Eligibility to pass client security vetting is essential What we offer: Working with Sodexo is more than a job it's an opportunity to be part of something greater. You'll join a team that values your individuality, empowers you to act with purpose, and enables you to make a meaningful impact every day. In addition, we offer: Mental health and wellbeing support Employee Assistance Programme for personal, legal, and financial advice 24/7 virtual GP and lifestyle rewards Discounts for you and your family Financial tools and retirement plan Cycle to Work scheme and paid volunteering day Ready to be part of something greater? Apply today Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
We are currently looking for a Senior Commercial Operations Manager to join our Commercial team on a permanent full time contract. You will lead the strategic planning and operational delivery of the Southbank Centre s vibrant outdoor commercial estate, overseeing a diverse portfolio of restaurants, a weekly food market, and seasonal pop-ups. You will be responsible for enhancing the reputation of Southbank Centre as a destination by ensuring commercial operations are delivered to consistently high standards, aligned with organisational values and visitor expectations. Please download the attached Job Description for a full overview of this role's responsibilities. If you are viewing on a job board, please head to our webpage to find the original advert The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert. The deadline for applications is 23:59 on the closing date for the job posting. Please note, applications sent via Email or 3rd party agencies will not be considered . Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name. Whilst AI apps can be useful for research, we ask that you answer our questions in your own words. This will help us to get to know you as an individual as well as your thoughts about the role. Please note that responses identified as solely AI-generated may not be considered. We welcome applications from all backgrounds. By attracting people with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our colleagues. Key Responsibilities To oversee all operations for our outdoor commercial portfolio, ensuring the seamless delivery of our restaurants, food markets, and seasonal & ancillary pop-ups hitting targets. To provide effective, inclusive leadership and line management of the Commercial Operations team, creating a positive, high-performance and collaborative culture where accountability, capability and continuous improvement are embedded. To develop and drive entrepreneurial activity to the benefit of Southbank Centre, maximising operator and supplier relationships and identifying opportunities and collaborating with other departments. To lead the delivery of commercial change, including operator transitions, refurbishments and compliance-led improvements, ensuring business continuity and income protection. To ensure our outdoor estate consistently delivers a world-class visitor experience, aligning commercial operations with the Southbank Centre s core values and reputation. Skills & Experience Proven experience delivering complex commercial operations within high-footfall, multi-site environments, with accountability for income, compliance and performance. Experience leading teams and coordinating cross-functional stakeholders, including but not limited to commercial, property and legal colleagues, to deliver operational and contractual outcomes. Proven delivery of restaurant openings, refurbishments, transitions or closures within live hospitality environments, managing risk, continuity of trade and reputation. Strong practical understanding of food and beverage operations, including food safety, licensing, planning and front-of-house/back-of-house requirements. Strong financial acumen, including budget management, forecasting, financial risk assessment and tracking of project budgets and milestones. Ability to manage complex, fast-paced change programmes with material commercial impact, balancing competing priorities and making sound decisions under pressure. Excellent communication and negotiation skills, with the ability to influence senior stakeholders, operators and partners while maintaining control in high-pressure environments. Benefits As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following: A min 5% pension contribution (going up to 9% depending on employee contribution), from day 1 of employment 28 days annual leave, plus bank holidays Hybrid working model depending on operational requirements Enhanced sick pay Enhanced family leave benefits Up to 30% discounts at onsite retail, food and beverage vendors Staff ticket offers for SC events Free entry to Hayward Gallery Free/discounted entry with other reciprocal organisations Free staff yoga
Mar 12, 2026
Full time
We are currently looking for a Senior Commercial Operations Manager to join our Commercial team on a permanent full time contract. You will lead the strategic planning and operational delivery of the Southbank Centre s vibrant outdoor commercial estate, overseeing a diverse portfolio of restaurants, a weekly food market, and seasonal pop-ups. You will be responsible for enhancing the reputation of Southbank Centre as a destination by ensuring commercial operations are delivered to consistently high standards, aligned with organisational values and visitor expectations. Please download the attached Job Description for a full overview of this role's responsibilities. If you are viewing on a job board, please head to our webpage to find the original advert The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert. The deadline for applications is 23:59 on the closing date for the job posting. Please note, applications sent via Email or 3rd party agencies will not be considered . Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name. Whilst AI apps can be useful for research, we ask that you answer our questions in your own words. This will help us to get to know you as an individual as well as your thoughts about the role. Please note that responses identified as solely AI-generated may not be considered. We welcome applications from all backgrounds. By attracting people with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our colleagues. Key Responsibilities To oversee all operations for our outdoor commercial portfolio, ensuring the seamless delivery of our restaurants, food markets, and seasonal & ancillary pop-ups hitting targets. To provide effective, inclusive leadership and line management of the Commercial Operations team, creating a positive, high-performance and collaborative culture where accountability, capability and continuous improvement are embedded. To develop and drive entrepreneurial activity to the benefit of Southbank Centre, maximising operator and supplier relationships and identifying opportunities and collaborating with other departments. To lead the delivery of commercial change, including operator transitions, refurbishments and compliance-led improvements, ensuring business continuity and income protection. To ensure our outdoor estate consistently delivers a world-class visitor experience, aligning commercial operations with the Southbank Centre s core values and reputation. Skills & Experience Proven experience delivering complex commercial operations within high-footfall, multi-site environments, with accountability for income, compliance and performance. Experience leading teams and coordinating cross-functional stakeholders, including but not limited to commercial, property and legal colleagues, to deliver operational and contractual outcomes. Proven delivery of restaurant openings, refurbishments, transitions or closures within live hospitality environments, managing risk, continuity of trade and reputation. Strong practical understanding of food and beverage operations, including food safety, licensing, planning and front-of-house/back-of-house requirements. Strong financial acumen, including budget management, forecasting, financial risk assessment and tracking of project budgets and milestones. Ability to manage complex, fast-paced change programmes with material commercial impact, balancing competing priorities and making sound decisions under pressure. Excellent communication and negotiation skills, with the ability to influence senior stakeholders, operators and partners while maintaining control in high-pressure environments. Benefits As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following: A min 5% pension contribution (going up to 9% depending on employee contribution), from day 1 of employment 28 days annual leave, plus bank holidays Hybrid working model depending on operational requirements Enhanced sick pay Enhanced family leave benefits Up to 30% discounts at onsite retail, food and beverage vendors Staff ticket offers for SC events Free entry to Hayward Gallery Free/discounted entry with other reciprocal organisations Free staff yoga
Deputy General Manager - Brand New Opening Industry leading Family Entertainment Brand Crawley c£35k plus bonuses I am recruiting for an exciting leisure job in Crawley, this will be a brand new opening - so a really exciting project to develop and mould a team from scratch. This is a great opportunity to work for a leisure operator with some great expansion plans over the next 2-3 years. This is a leisure job not to be missed! We are ideally looking for a Deputy General Manager with significant experience of managing health club, a leisure or hospitality venue, which is multi faceted. You will need to be commercially strong and a natural leader. You will need to work with a smile on your face and help the team to provide an unforgettable experience to each and every customer. We want someone who leads from the front and isn't afraid to get stuck in to help the teams across all departments. The site is due to open later this year so we are ideally looking to speak to candidates with experience of new openings or at least to be excited from the start. You will have a fun and engaging personality, leading your team to be the best they can be and provide a proactive and fun environment for everyone who visits the site. You will be managing a large team as well as a wide range of front line service staff. What's in it for you? We are extremely keen to speak to experienced managers who are looking for a new challenge with an ambitious company with exciting plans in 2026 and beyond. Ideally I am looking to speak to candidates who are Managers working in a multi-faceted business. This could be a holiday park, family entertainment centre, trampoline park, bowling or any other leisure business. What do we need from you? At least 4 years' management experience within the Leisure/Hospitality Industry The ability to work flexible hours, including evenings and weekends Enthusiastic and proactive - you must be able to think on your feet The ability to lead, manage and motivate a team Results driven Approachable by customers and your team Your recruiter for this role is Helen Horton, Account Director at Love Recruitment group, and can be contacted simply by applying for the role below. Helen and Love Recruitment specialise in recruitment for the whole fitness & leisure sector and work on a number of jobs in the fitness & leisure industry. If keen to be considered please 'Apply Now'.
Mar 11, 2026
Full time
Deputy General Manager - Brand New Opening Industry leading Family Entertainment Brand Crawley c£35k plus bonuses I am recruiting for an exciting leisure job in Crawley, this will be a brand new opening - so a really exciting project to develop and mould a team from scratch. This is a great opportunity to work for a leisure operator with some great expansion plans over the next 2-3 years. This is a leisure job not to be missed! We are ideally looking for a Deputy General Manager with significant experience of managing health club, a leisure or hospitality venue, which is multi faceted. You will need to be commercially strong and a natural leader. You will need to work with a smile on your face and help the team to provide an unforgettable experience to each and every customer. We want someone who leads from the front and isn't afraid to get stuck in to help the teams across all departments. The site is due to open later this year so we are ideally looking to speak to candidates with experience of new openings or at least to be excited from the start. You will have a fun and engaging personality, leading your team to be the best they can be and provide a proactive and fun environment for everyone who visits the site. You will be managing a large team as well as a wide range of front line service staff. What's in it for you? We are extremely keen to speak to experienced managers who are looking for a new challenge with an ambitious company with exciting plans in 2026 and beyond. Ideally I am looking to speak to candidates who are Managers working in a multi-faceted business. This could be a holiday park, family entertainment centre, trampoline park, bowling or any other leisure business. What do we need from you? At least 4 years' management experience within the Leisure/Hospitality Industry The ability to work flexible hours, including evenings and weekends Enthusiastic and proactive - you must be able to think on your feet The ability to lead, manage and motivate a team Results driven Approachable by customers and your team Your recruiter for this role is Helen Horton, Account Director at Love Recruitment group, and can be contacted simply by applying for the role below. Helen and Love Recruitment specialise in recruitment for the whole fitness & leisure sector and work on a number of jobs in the fitness & leisure industry. If keen to be considered please 'Apply Now'.
Head of Operational Support (SMB) - 12-Month FTC Job ID: R20979 Commercial Manchester - Main Office Permanent Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Small Medium Business (SMB) team is the engine room of our marketplace-managing relationships with thousands of independent restaurant and retail partners across Europe. Our Finance & Strategy and Revenue Operations teams act as the analytical and operational backbone of Deliveroo, ensuring our commercial teams have the tools and insights needed to win. We're looking for a Head of Operational Support to join our team in Manchester on a 12-month fixed-term contract. Reporting to the SMB Commercial Director, you will lead a cross functional team of Operational Support Leads, acting as the architect for our contact centre performance across Sales, Account Management, and Customer Success. What You'll Be Doing You will bridge the gap between high level strategy and daily execution, ensuring our inside sales and account management teams are equipped to succeed at scale. Operating Vision: Define and scope the strategic vision for our SMB Contact Centres. You will own the delivery of strategic projects designed to move the needle on commercial performance. Enabling Capability: Build the "infrastructure for success." You will oversee Workforce Management (WFM), Performance Analytics, Quality Assurance (QA), and agent onboarding/training. Tech Stack Deployment: Partner with Revenue Operations and Sales Technology teams to deploy and optimise tools including Salesforce, telephony systems, and sales engagement platforms. Go To Market (GTM) Excellence: Develop the processes required to embed people, data, and technology changes across the organisation, ensuring new initiatives are adopted seamlessly. Performance Analysis: Conduct in depth data analysis to identify long term trends and gaps. You won't just report on performance; you will create strategies for course correction. Stakeholder Diplomacy: Act as the "voice" of Revenue Operations to Commercial Leaders and vice versa, ensuring alignment between central strategy and local execution. What You'll Need to Thrive We are looking for a structured operator who understands the motivational and operational levers of a modern contact centre: Experience: Proven track record in consultancy, strategy, or operational roles, ideally within a high volume contact centre environment. Tech Proficiency: Detailed understanding of the sales tech stack, specifically Salesforce and sales engagement platforms (e.g., Salesloft, Outreach, or HVS). Optimization Mindset: A sharp eye for process redesign and technology utilisation to drive efficiency and "ways of working" improvements. Leadership: Experience leading or supporting Quality Assurance teams, including call management frameworks and reporting. Communication: Exceptional verbal and written skills, with the ability to influence executive level leadership and craft clear memos from ambiguous problems. Availability: This is a 12-month Fixed Term Contract. Why Join Us? At Deliveroo, you'll solve complex real time challenges in an industry that is redefining convenience. Working here you can expect to: Drive Large Scale Change: Own the operational roadmap for thousands of partners across the UK, Ireland, and Europe. High Growth Impact: Work in a fast paced environment where operational improvements lead to immediate commercial wins. Strategic Leadership: Act as a key advisor to the SMB leadership team, shaping the future of our contact centre operations. Diversity, Equity and Inclusion At Deliveroo, we believe a great workplace reflects the world around us. We are committed to building a workforce that mirrors the beautifully diverse communities we serve. Our latest 2024 UK & Global workforce data reflects this ongoing commitment to representation and transparency: Ethnic Diversity: 38.2% of our UK employees identify as being from ethnic minority backgrounds. This is comprised of: 19.4% Asian / Asian British 7.1% Black / African / Caribbean / Black British 5.9% Other ethnic groups Gender: 44.1% of our UK workforce identifies as women. Senior Leadership: We have an active global goal to reach 40% women in senior leadership roles. We welcome candidates from all backgrounds regardless of race, religion, gender, or disability. If you require any reasonable adjustments during the recruitment process, please let your recruiter know or contact us at . A competitive and comprehensive compensation and benefits package Compensation We aim to pay every employee competitively for the role they are performing in their respective location Depending on role and location, some employees may be eligible for an annual cash bonus, sign on bonus or relocation support Up to 5% matched pension contributions Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success Food Free Deliveroo Plus: free delivery and access to special offers Team lunches from the best local restaurants Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo One day of paid leave per year to volunteer with a registered charity Funded single cover healthcare on our core plan, with the option to add family members at own cost On site gym (HQ), discounted external gym membership Access to well being apps such as LesMills+, Strava, Headspace, Yogaia via GymPass Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments Life assurance Work Life Maternity, paternity and maternity and shared parental leave, eligible from day one of employment Excellent kit to enable working from home and a parent friendly working culture Access to free mortgage advice Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high quality training and content Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in office yoga sessions
Mar 11, 2026
Full time
Head of Operational Support (SMB) - 12-Month FTC Job ID: R20979 Commercial Manchester - Main Office Permanent Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Small Medium Business (SMB) team is the engine room of our marketplace-managing relationships with thousands of independent restaurant and retail partners across Europe. Our Finance & Strategy and Revenue Operations teams act as the analytical and operational backbone of Deliveroo, ensuring our commercial teams have the tools and insights needed to win. We're looking for a Head of Operational Support to join our team in Manchester on a 12-month fixed-term contract. Reporting to the SMB Commercial Director, you will lead a cross functional team of Operational Support Leads, acting as the architect for our contact centre performance across Sales, Account Management, and Customer Success. What You'll Be Doing You will bridge the gap between high level strategy and daily execution, ensuring our inside sales and account management teams are equipped to succeed at scale. Operating Vision: Define and scope the strategic vision for our SMB Contact Centres. You will own the delivery of strategic projects designed to move the needle on commercial performance. Enabling Capability: Build the "infrastructure for success." You will oversee Workforce Management (WFM), Performance Analytics, Quality Assurance (QA), and agent onboarding/training. Tech Stack Deployment: Partner with Revenue Operations and Sales Technology teams to deploy and optimise tools including Salesforce, telephony systems, and sales engagement platforms. Go To Market (GTM) Excellence: Develop the processes required to embed people, data, and technology changes across the organisation, ensuring new initiatives are adopted seamlessly. Performance Analysis: Conduct in depth data analysis to identify long term trends and gaps. You won't just report on performance; you will create strategies for course correction. Stakeholder Diplomacy: Act as the "voice" of Revenue Operations to Commercial Leaders and vice versa, ensuring alignment between central strategy and local execution. What You'll Need to Thrive We are looking for a structured operator who understands the motivational and operational levers of a modern contact centre: Experience: Proven track record in consultancy, strategy, or operational roles, ideally within a high volume contact centre environment. Tech Proficiency: Detailed understanding of the sales tech stack, specifically Salesforce and sales engagement platforms (e.g., Salesloft, Outreach, or HVS). Optimization Mindset: A sharp eye for process redesign and technology utilisation to drive efficiency and "ways of working" improvements. Leadership: Experience leading or supporting Quality Assurance teams, including call management frameworks and reporting. Communication: Exceptional verbal and written skills, with the ability to influence executive level leadership and craft clear memos from ambiguous problems. Availability: This is a 12-month Fixed Term Contract. Why Join Us? At Deliveroo, you'll solve complex real time challenges in an industry that is redefining convenience. Working here you can expect to: Drive Large Scale Change: Own the operational roadmap for thousands of partners across the UK, Ireland, and Europe. High Growth Impact: Work in a fast paced environment where operational improvements lead to immediate commercial wins. Strategic Leadership: Act as a key advisor to the SMB leadership team, shaping the future of our contact centre operations. Diversity, Equity and Inclusion At Deliveroo, we believe a great workplace reflects the world around us. We are committed to building a workforce that mirrors the beautifully diverse communities we serve. Our latest 2024 UK & Global workforce data reflects this ongoing commitment to representation and transparency: Ethnic Diversity: 38.2% of our UK employees identify as being from ethnic minority backgrounds. This is comprised of: 19.4% Asian / Asian British 7.1% Black / African / Caribbean / Black British 5.9% Other ethnic groups Gender: 44.1% of our UK workforce identifies as women. Senior Leadership: We have an active global goal to reach 40% women in senior leadership roles. We welcome candidates from all backgrounds regardless of race, religion, gender, or disability. If you require any reasonable adjustments during the recruitment process, please let your recruiter know or contact us at . A competitive and comprehensive compensation and benefits package Compensation We aim to pay every employee competitively for the role they are performing in their respective location Depending on role and location, some employees may be eligible for an annual cash bonus, sign on bonus or relocation support Up to 5% matched pension contributions Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success Food Free Deliveroo Plus: free delivery and access to special offers Team lunches from the best local restaurants Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo One day of paid leave per year to volunteer with a registered charity Funded single cover healthcare on our core plan, with the option to add family members at own cost On site gym (HQ), discounted external gym membership Access to well being apps such as LesMills+, Strava, Headspace, Yogaia via GymPass Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments Life assurance Work Life Maternity, paternity and maternity and shared parental leave, eligible from day one of employment Excellent kit to enable working from home and a parent friendly working culture Access to free mortgage advice Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high quality training and content Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in office yoga sessions
ARC Operator (Alarm Receiving Centre) Location: Doncaster (DN9 3FL) Starting salary £27,000 per annum + Benefits Hours: 12-hour shifts - 4 on / 4 off - 24/7 operation Benefits Competitive starting salary of £27,000 per annum 4 on / 4 off shift pattern offering regular time off Pension scheme Medical costs cover Life insurance Full training and funded SIA CCTV Operator licence Are you calm under pressure, highly organised, and able to respond quickly when it matters most? Doncaster Security Operations Centre (DSOC) is recruiting ARC Operators to join its professional control room team in Doncaster. This role involves monitoring security and alarm systems, responding to incidents and coordinating the appropriate emergency response. This is a great opportunity to join a professional security monitoring environment where attention to detail, clear communication and quick decision-making are essential. About Doncaster Security Operations Centre The Doncaster Security Operations Centre (DSOC) provides professional alarm monitoring and security response services, operating 24 hours a day, 365 days a year. The team monitors alarm systems, assesses incidents and coordinates the appropriate response with emergency services, customers and internal teams. The Role Working within a dedicated control room environment, you will: Monitor alarm systems and security platforms within the Alarm Receiving Centre Respond to incoming fire and intruder alarm signals in line with company procedures Liaise with Police, emergency services and internal teams to coordinate appropriate responses Maintain clear and accurate incident reports and logs Provide a professional and courteous telephone response service Identify and report equipment issues to maintain operational continuity Carry out daily, weekly and monthly operational checks Ensure smooth and accurate handover between operators Maintain strict data protection and information security standards The ideal candidate Previous customer service, call centre or administration experience Strong communication skills and the ability to remain calm in urgent situations Good IT skills including Microsoft Word and Excel Excellent attention to detail and problem-solving ability Ability to assess situations quickly and determine the correct response Willingness to work days, nights, weekends and bank holidays as part of a 24/7 shift rota Security Clearance & Training Successful candidates will be required to undergo BS7858 screening and vetting. Following successful completion of training and induction, you will also be supported through the SIA CCTV Operator course, with the licence fully funded by the business. If you are looking for a stable and responsible role within a professional security control room environment, apply now with your updated CV Interviews will take place on site (DN9 3FL) Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Mar 11, 2026
Full time
ARC Operator (Alarm Receiving Centre) Location: Doncaster (DN9 3FL) Starting salary £27,000 per annum + Benefits Hours: 12-hour shifts - 4 on / 4 off - 24/7 operation Benefits Competitive starting salary of £27,000 per annum 4 on / 4 off shift pattern offering regular time off Pension scheme Medical costs cover Life insurance Full training and funded SIA CCTV Operator licence Are you calm under pressure, highly organised, and able to respond quickly when it matters most? Doncaster Security Operations Centre (DSOC) is recruiting ARC Operators to join its professional control room team in Doncaster. This role involves monitoring security and alarm systems, responding to incidents and coordinating the appropriate emergency response. This is a great opportunity to join a professional security monitoring environment where attention to detail, clear communication and quick decision-making are essential. About Doncaster Security Operations Centre The Doncaster Security Operations Centre (DSOC) provides professional alarm monitoring and security response services, operating 24 hours a day, 365 days a year. The team monitors alarm systems, assesses incidents and coordinates the appropriate response with emergency services, customers and internal teams. The Role Working within a dedicated control room environment, you will: Monitor alarm systems and security platforms within the Alarm Receiving Centre Respond to incoming fire and intruder alarm signals in line with company procedures Liaise with Police, emergency services and internal teams to coordinate appropriate responses Maintain clear and accurate incident reports and logs Provide a professional and courteous telephone response service Identify and report equipment issues to maintain operational continuity Carry out daily, weekly and monthly operational checks Ensure smooth and accurate handover between operators Maintain strict data protection and information security standards The ideal candidate Previous customer service, call centre or administration experience Strong communication skills and the ability to remain calm in urgent situations Good IT skills including Microsoft Word and Excel Excellent attention to detail and problem-solving ability Ability to assess situations quickly and determine the correct response Willingness to work days, nights, weekends and bank holidays as part of a 24/7 shift rota Security Clearance & Training Successful candidates will be required to undergo BS7858 screening and vetting. Following successful completion of training and induction, you will also be supported through the SIA CCTV Operator course, with the licence fully funded by the business. If you are looking for a stable and responsible role within a professional security control room environment, apply now with your updated CV Interviews will take place on site (DN9 3FL) Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Chief Product & Technology Officer Salary: Competitive Location: Hybrid with 2 to 3 days in the London Office and Onsite with partners Contract: Permanent As the rail industry's independent safety, standards and research body the Rail Safety and Standards Board (RSSB) plays a unique role in shaping the future of Great Britain's railway. We sit at the heart of a complex national system, bringing together operators, infrastructure owners, suppliers and government using evidence, insight, digital products and standards to help the industry operate more safely, efficiently and sustainably. With a new Business Plan launching this April and the rail industry experiencing reform and rapid change in technology and data we are poised for our next exciting phase of evolution. We are now seeking a Chief Product & Technology Officer (CPTO) to join the Executive Committee and lead this next chapter shaping how RSSB uses data, technology and product innovation to deliver greater impact, deeper collaboration and lasting value for our members and across the whole rail ecosystem. About the role This is a rare and exciting role for a leader who can combine strategic vision, product thinking, technical depth and the ability to unite a complex ecosystem around shared benefit. The CPTO is a strategic leadership role at the heart of RSSB's mission. Reporting directly to the CEO and serving as a full member of the Executive Committee, you will shape how RSSB uses its data, insight and technology capabilities to deliver high value, widely adopted digital products and services for the rail industry. As CPTO, you will lead the evolution of RSSB's entire product and technology portfolio. You will set a clear strategy that integrates product development, data platforms and digital services into a coherent offer that provides practical, evidence based value across the network. You will ensure that our products are user centred, interoperable and underpinned by modern engineering practices and robust governance. Collaboration and influence are critical. You will co design solutions with members, navigate differing priorities, and build consensus around shared outcomes. You will guide product adoption and real world use, helping members integrate solutions into their operations to support better decision making, improved safety and enhanced performance. Internally, you will oversee RSSB's digital and technology operations, ensuring that platforms are secure, resilient and well governed, and that the organisation makes responsible use of emerging technologies, including AI, in the context of a safety critical sector. You will lead a multidisciplinary team of around 50 colleagues across digital and technology disciplines, fostering a modern, high performing and inclusive culture. As an Executive Committee member, you will also contribute to the broader corporate leadership of RSSB, shaping organisational strategy, culture and long term direction. What you will bring/Essential Criteria Successful candidates will be able to demonstrate: Strategic Vision and Outcomes : Proven experience of setting a clear digital or technology vision and translate it into measurable outcomes in complex, multi-stakeholder environments. Product, Platform and Integration : Experience leading the development of digital products or platforms, including co-design with users, integration across systems, and driving adoption at scale. Technology Operations and Assurance : Sufficient depth of technology leadership to take accountability for resilient, secure and well-governed digital operations, including cyber security, architecture and service continuity. Data-Informed Innovation : Strong understanding of how data, analytics and emerging technologies (including AI) can be used to improve insight, decision-making and risk management, working effectively with specialist teams. Commercial Judgement and Value : Demonstrated ability to balance innovation with affordability, manage budgets and ensure digital investment delivers clear, measurable value for members or users. Influence, Collaboration & Sector Engagement : Credibility and skill in engaging senior leaders, aligning diverse interests and delivering shared outcomes across complex organisational or sector ecosystems. RSSB is open to considering flexible working arrangements. As part of the disability confident scheme, RSSB guarantees to interview all disabled applicants who meet the minimum criteria. This campaign is being supported by our advising consultants, GatenbySanderson. To arrange an informal confidential discussion please contact: For further details and to apply, please click on Apply: Closing Date: Midday, 27th March 2026
Mar 11, 2026
Full time
Chief Product & Technology Officer Salary: Competitive Location: Hybrid with 2 to 3 days in the London Office and Onsite with partners Contract: Permanent As the rail industry's independent safety, standards and research body the Rail Safety and Standards Board (RSSB) plays a unique role in shaping the future of Great Britain's railway. We sit at the heart of a complex national system, bringing together operators, infrastructure owners, suppliers and government using evidence, insight, digital products and standards to help the industry operate more safely, efficiently and sustainably. With a new Business Plan launching this April and the rail industry experiencing reform and rapid change in technology and data we are poised for our next exciting phase of evolution. We are now seeking a Chief Product & Technology Officer (CPTO) to join the Executive Committee and lead this next chapter shaping how RSSB uses data, technology and product innovation to deliver greater impact, deeper collaboration and lasting value for our members and across the whole rail ecosystem. About the role This is a rare and exciting role for a leader who can combine strategic vision, product thinking, technical depth and the ability to unite a complex ecosystem around shared benefit. The CPTO is a strategic leadership role at the heart of RSSB's mission. Reporting directly to the CEO and serving as a full member of the Executive Committee, you will shape how RSSB uses its data, insight and technology capabilities to deliver high value, widely adopted digital products and services for the rail industry. As CPTO, you will lead the evolution of RSSB's entire product and technology portfolio. You will set a clear strategy that integrates product development, data platforms and digital services into a coherent offer that provides practical, evidence based value across the network. You will ensure that our products are user centred, interoperable and underpinned by modern engineering practices and robust governance. Collaboration and influence are critical. You will co design solutions with members, navigate differing priorities, and build consensus around shared outcomes. You will guide product adoption and real world use, helping members integrate solutions into their operations to support better decision making, improved safety and enhanced performance. Internally, you will oversee RSSB's digital and technology operations, ensuring that platforms are secure, resilient and well governed, and that the organisation makes responsible use of emerging technologies, including AI, in the context of a safety critical sector. You will lead a multidisciplinary team of around 50 colleagues across digital and technology disciplines, fostering a modern, high performing and inclusive culture. As an Executive Committee member, you will also contribute to the broader corporate leadership of RSSB, shaping organisational strategy, culture and long term direction. What you will bring/Essential Criteria Successful candidates will be able to demonstrate: Strategic Vision and Outcomes : Proven experience of setting a clear digital or technology vision and translate it into measurable outcomes in complex, multi-stakeholder environments. Product, Platform and Integration : Experience leading the development of digital products or platforms, including co-design with users, integration across systems, and driving adoption at scale. Technology Operations and Assurance : Sufficient depth of technology leadership to take accountability for resilient, secure and well-governed digital operations, including cyber security, architecture and service continuity. Data-Informed Innovation : Strong understanding of how data, analytics and emerging technologies (including AI) can be used to improve insight, decision-making and risk management, working effectively with specialist teams. Commercial Judgement and Value : Demonstrated ability to balance innovation with affordability, manage budgets and ensure digital investment delivers clear, measurable value for members or users. Influence, Collaboration & Sector Engagement : Credibility and skill in engaging senior leaders, aligning diverse interests and delivering shared outcomes across complex organisational or sector ecosystems. RSSB is open to considering flexible working arrangements. As part of the disability confident scheme, RSSB guarantees to interview all disabled applicants who meet the minimum criteria. This campaign is being supported by our advising consultants, GatenbySanderson. To arrange an informal confidential discussion please contact: For further details and to apply, please click on Apply: Closing Date: Midday, 27th March 2026
Bespoke Tour Operator who curate amazing itineraries for their high-end clientele, are speaking a Customer Experience 'Guru' who will handle the client journey from booking, to travel, and back. Our client guides and supports travellers eager to experience the extraordinary landscapes, wildlife, and cultures of the Arctic. Specialists in polar travel, they pride themselves on deep destination knowledge, thoughtful customer care, and doing the right thing for both people and planet. As a Customer Experience Coordinator you will offer meticulous service and attention to detail, because the holiday experience starts from the moment of enquiry & booking. This is a small, growing company and you will relish being part of a connected and supportive team, who put ownership, trust and collaboration at the forefront of all they do. Working remotely, but with monthly collaborative working for a couple of days, this is the perfect role for an on-and-out travel customer experience expert, use to dealing with HNW clients. JOB DESCRIPTION: You will support customers from the moment they book through to their return home, acting as their main point of contact and trusted guide throughout the journey. Our customers are often booking complex, expensive, once-in-a-lifetime trips, so clarity, reassurance, and attention to detail are essential. Act as the primary point of contact for the clientele, communicating via phone, video, email, and WhatsApp Own the end-to-end customer journey, from booking through to post-trip follow-up, delighting customers and adding value at every touchpoint Build strong, trusting relationships with customers and key partners Maintain accurate, detailed records in our CRM system Create, manage, and update clear customer documentation and communications Provide destination and logistical support to customers while travelling During travel periods, provide planned out-of-hours or occasional weekend support (balanced with time off in lieu) Support customers extending their trips Continuously build knowledge of destinations, cruise operations, and customer needs Contribute ideas and practical improvements to customer experience processes, templates, and ways of working as the business grows EXPERIENCE REQUIRED: Significant, hands-on direct customer experience, ideally within the travel industry - you are an out-and-out Customer Experience professional Experience servicing customers at a high-touch level, high-value travel experiences A strong learning mindset, with curiosity and the ability to quickly build deep destination and product knowledge A proven track record as a completer-finisher, able to manage detail, follow through, and see customer journeys through end to end The maturity and confidence to take full ownership of the Customer Experience remit, paired with the judgement to know when to ask questions or seek input Based in the South West or Midlands, enabling occasional in-person co-working to support collaboration and onboarding PACKAGE & BENEFITS 27,000 - 28,500 base per annum (depending on experience) FULL TIME - working hours are 9:00am-5:30pm, Monday to Friday (flexibility many be needed around busy travel periods) Later finish of up to two evenings per week is likely to be required. This will be planned in advance and balanced with a delayed start on those days, ensuring working hours remain fair, sustainable, and aligned with team coverage. REMOTE Twenty-five days paid holiday, in addition to your birthday and public holidays Flexibility regarding hours and place of work, if needed Company laptop and phone Opportunity to work-and-travel INTERESTED? Follow the instructions to apply, attaching your CV. This vacancy is being managed by (url removed) / (phone number removed). Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry? We have a variety of different opportunities so do submit your CV to us! You must have full rights to work in the UK and be based in UK for work. We have a high volume of applications, so unfortunately, we are unable to reply to unsuccessful applicants.
Mar 10, 2026
Full time
Bespoke Tour Operator who curate amazing itineraries for their high-end clientele, are speaking a Customer Experience 'Guru' who will handle the client journey from booking, to travel, and back. Our client guides and supports travellers eager to experience the extraordinary landscapes, wildlife, and cultures of the Arctic. Specialists in polar travel, they pride themselves on deep destination knowledge, thoughtful customer care, and doing the right thing for both people and planet. As a Customer Experience Coordinator you will offer meticulous service and attention to detail, because the holiday experience starts from the moment of enquiry & booking. This is a small, growing company and you will relish being part of a connected and supportive team, who put ownership, trust and collaboration at the forefront of all they do. Working remotely, but with monthly collaborative working for a couple of days, this is the perfect role for an on-and-out travel customer experience expert, use to dealing with HNW clients. JOB DESCRIPTION: You will support customers from the moment they book through to their return home, acting as their main point of contact and trusted guide throughout the journey. Our customers are often booking complex, expensive, once-in-a-lifetime trips, so clarity, reassurance, and attention to detail are essential. Act as the primary point of contact for the clientele, communicating via phone, video, email, and WhatsApp Own the end-to-end customer journey, from booking through to post-trip follow-up, delighting customers and adding value at every touchpoint Build strong, trusting relationships with customers and key partners Maintain accurate, detailed records in our CRM system Create, manage, and update clear customer documentation and communications Provide destination and logistical support to customers while travelling During travel periods, provide planned out-of-hours or occasional weekend support (balanced with time off in lieu) Support customers extending their trips Continuously build knowledge of destinations, cruise operations, and customer needs Contribute ideas and practical improvements to customer experience processes, templates, and ways of working as the business grows EXPERIENCE REQUIRED: Significant, hands-on direct customer experience, ideally within the travel industry - you are an out-and-out Customer Experience professional Experience servicing customers at a high-touch level, high-value travel experiences A strong learning mindset, with curiosity and the ability to quickly build deep destination and product knowledge A proven track record as a completer-finisher, able to manage detail, follow through, and see customer journeys through end to end The maturity and confidence to take full ownership of the Customer Experience remit, paired with the judgement to know when to ask questions or seek input Based in the South West or Midlands, enabling occasional in-person co-working to support collaboration and onboarding PACKAGE & BENEFITS 27,000 - 28,500 base per annum (depending on experience) FULL TIME - working hours are 9:00am-5:30pm, Monday to Friday (flexibility many be needed around busy travel periods) Later finish of up to two evenings per week is likely to be required. This will be planned in advance and balanced with a delayed start on those days, ensuring working hours remain fair, sustainable, and aligned with team coverage. REMOTE Twenty-five days paid holiday, in addition to your birthday and public holidays Flexibility regarding hours and place of work, if needed Company laptop and phone Opportunity to work-and-travel INTERESTED? Follow the instructions to apply, attaching your CV. This vacancy is being managed by (url removed) / (phone number removed). Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry? We have a variety of different opportunities so do submit your CV to us! You must have full rights to work in the UK and be based in UK for work. We have a high volume of applications, so unfortunately, we are unable to reply to unsuccessful applicants.
Bespoke Tour Operator who curate amazing itineraries for their high-end clientele, are speaking a Customer Experience 'Guru' who will handle the client journey from booking, to travel, and back. Our client guides and supports travellers eager to experience the extraordinary landscapes, wildlife, and cultures of the Arctic. Specialists in polar travel, they pride themselves on deep destination knowledge, thoughtful customer care, and doing the right thing for both people and planet. As a Customer Experience Coordinator you will offer meticulous service and attention to detail, because the holiday experience starts from the moment of enquiry & booking. This is a small, growing company and you will relish being part of a connected and supportive team, who put ownership, trust and collaboration at the forefront of all they do. Working remotely, but with monthly collaborative working for a couple of days, this is the perfect role for an on-and-out travel customer experience expert, use to dealing with HNW clients. JOB DESCRIPTION: You will support customers from the moment they book through to their return home, acting as their main point of contact and trusted guide throughout the journey. Our customers are often booking complex, expensive, once-in-a-lifetime trips, so clarity, reassurance, and attention to detail are essential. Act as the primary point of contact for the clientele, communicating via phone, video, email, and WhatsApp Own the end-to-end customer journey, from booking through to post-trip follow-up, delighting customers and adding value at every touchpoint Build strong, trusting relationships with customers and key partners Maintain accurate, detailed records in our CRM system Create, manage, and update clear customer documentation and communications Provide destination and logistical support to customers while travelling During travel periods, provide planned out-of-hours or occasional weekend support (balanced with time off in lieu) Support customers extending their trips Continuously build knowledge of destinations, cruise operations, and customer needs Contribute ideas and practical improvements to customer experience processes, templates, and ways of working as the business grows EXPERIENCE REQUIRED: Significant, hands-on direct customer experience, ideally within the travel industry - you are an out-and-out Customer Experience professional Experience servicing customers at a high-touch level, high-value travel experiences A strong learning mindset, with curiosity and the ability to quickly build deep destination and product knowledge A proven track record as a completer-finisher, able to manage detail, follow through, and see customer journeys through end to end The maturity and confidence to take full ownership of the Customer Experience remit, paired with the judgement to know when to ask questions or seek input Based in the South West or Midlands, enabling occasional in-person co-working to support collaboration and onboarding PACKAGE & BENEFITS 27,000 - 28,500 base per annum (depending on experience) FULL TIME - working hours are 9:00am-5:30pm, Monday to Friday (flexibility many be needed around busy travel periods) Later finish of up to two evenings per week is likely to be required. This will be planned in advance and balanced with a delayed start on those days, ensuring working hours remain fair, sustainable, and aligned with team coverage. REMOTE Twenty-five days paid holiday, in addition to your birthday and public holidays Flexibility regarding hours and place of work, if needed Company laptop and phone Opportunity to work-and-travel INTERESTED? Follow the instructions to apply, attaching your CV. This vacancy is being managed by (url removed) / (phone number removed). Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry? We have a variety of different opportunities so do submit your CV to us! You must have full rights to work in the UK and be based in UK for work. We have a high volume of applications, so unfortunately, we are unable to reply to unsuccessful applicants.
Mar 10, 2026
Full time
Bespoke Tour Operator who curate amazing itineraries for their high-end clientele, are speaking a Customer Experience 'Guru' who will handle the client journey from booking, to travel, and back. Our client guides and supports travellers eager to experience the extraordinary landscapes, wildlife, and cultures of the Arctic. Specialists in polar travel, they pride themselves on deep destination knowledge, thoughtful customer care, and doing the right thing for both people and planet. As a Customer Experience Coordinator you will offer meticulous service and attention to detail, because the holiday experience starts from the moment of enquiry & booking. This is a small, growing company and you will relish being part of a connected and supportive team, who put ownership, trust and collaboration at the forefront of all they do. Working remotely, but with monthly collaborative working for a couple of days, this is the perfect role for an on-and-out travel customer experience expert, use to dealing with HNW clients. JOB DESCRIPTION: You will support customers from the moment they book through to their return home, acting as their main point of contact and trusted guide throughout the journey. Our customers are often booking complex, expensive, once-in-a-lifetime trips, so clarity, reassurance, and attention to detail are essential. Act as the primary point of contact for the clientele, communicating via phone, video, email, and WhatsApp Own the end-to-end customer journey, from booking through to post-trip follow-up, delighting customers and adding value at every touchpoint Build strong, trusting relationships with customers and key partners Maintain accurate, detailed records in our CRM system Create, manage, and update clear customer documentation and communications Provide destination and logistical support to customers while travelling During travel periods, provide planned out-of-hours or occasional weekend support (balanced with time off in lieu) Support customers extending their trips Continuously build knowledge of destinations, cruise operations, and customer needs Contribute ideas and practical improvements to customer experience processes, templates, and ways of working as the business grows EXPERIENCE REQUIRED: Significant, hands-on direct customer experience, ideally within the travel industry - you are an out-and-out Customer Experience professional Experience servicing customers at a high-touch level, high-value travel experiences A strong learning mindset, with curiosity and the ability to quickly build deep destination and product knowledge A proven track record as a completer-finisher, able to manage detail, follow through, and see customer journeys through end to end The maturity and confidence to take full ownership of the Customer Experience remit, paired with the judgement to know when to ask questions or seek input Based in the South West or Midlands, enabling occasional in-person co-working to support collaboration and onboarding PACKAGE & BENEFITS 27,000 - 28,500 base per annum (depending on experience) FULL TIME - working hours are 9:00am-5:30pm, Monday to Friday (flexibility many be needed around busy travel periods) Later finish of up to two evenings per week is likely to be required. This will be planned in advance and balanced with a delayed start on those days, ensuring working hours remain fair, sustainable, and aligned with team coverage. REMOTE Twenty-five days paid holiday, in addition to your birthday and public holidays Flexibility regarding hours and place of work, if needed Company laptop and phone Opportunity to work-and-travel INTERESTED? Follow the instructions to apply, attaching your CV. This vacancy is being managed by (url removed) / (phone number removed). Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry? We have a variety of different opportunities so do submit your CV to us! You must have full rights to work in the UK and be based in UK for work. We have a high volume of applications, so unfortunately, we are unable to reply to unsuccessful applicants.
CNC Process Engineer Wolverhampton Permanent 40 Hours per Week £40,000 - £45,000 DOE + Profit Share Bonus The Opportunity We are working with a well-established and growing manufacturing business based in Wolverhampton who are looking to appoint an experienced CNC Process Engineer . This is an excellent opportunity for a hands-on engineer who is passionate about continuous improvement, process optimisation, and driving manufacturing efficiency. You will play a key role in supporting production, improving workflows, and enhancing machining processes across a varied component range. The Role Reporting into the Production Management team, you will be responsible for optimising CNC processes, reducing setup times, improving tooling strategies, and supporting new product introductions. This position will suit someone who enjoys collaborating across Production, Quality, and CAD/CAM teams and thrives in a forward-thinking engineering environment. Key Responsibilities Develop and improve CNC programs for Haas CNC milling centres and long-length multi-axis extrusion machines Reduce setup times and create clear setup documentation for repeat runs Design and improve fixtures and jigs to enhance productivity Work alongside Production Management to introduce specialist tooling solutions Conduct time studies and workflow analysis to drive efficiency improvements Maintain process documentation in line with ISO standards Support new product introductions and manufacturing readiness Provide technical guidance and mentoring to CNC operators and apprentices Monitor machine performance and recommend improvements or upgrades Candidate Requirements Minimum 2+ years' experience in CNC Process Engineering or Manufacturing Engineering Strong hands-on CNC programming and machining background Experience working within ISO quality frameworks Proficiency in Fusion 360 (CAD/CAM) Strong knowledge of multi-axis machining and G/M code programming Good tooling knowledge Proven problem-solving and root cause analysis skills Strong communication skills and ability to work cross-functionally Desirable: Exposure to Lean Manufacturing, Six Sigma, or automation projects Working Hours Monday - Thursday: 7:00am - 4:00pmFriday: 7:00am - 12:00pm Benefits Competitive salary (£40,000 - £45,000 DOE) Annual profit share bonus scheme 28 days holiday (including bank holidays) Additional birthday leave Additional service days (up to 5 extra days) This is a fantastic opportunity to join a stable and growing engineering business where you can genuinely influence process improvement and operational efficiency. To apply or find out more, please contact us for a confidential discussion.
Mar 05, 2026
Full time
CNC Process Engineer Wolverhampton Permanent 40 Hours per Week £40,000 - £45,000 DOE + Profit Share Bonus The Opportunity We are working with a well-established and growing manufacturing business based in Wolverhampton who are looking to appoint an experienced CNC Process Engineer . This is an excellent opportunity for a hands-on engineer who is passionate about continuous improvement, process optimisation, and driving manufacturing efficiency. You will play a key role in supporting production, improving workflows, and enhancing machining processes across a varied component range. The Role Reporting into the Production Management team, you will be responsible for optimising CNC processes, reducing setup times, improving tooling strategies, and supporting new product introductions. This position will suit someone who enjoys collaborating across Production, Quality, and CAD/CAM teams and thrives in a forward-thinking engineering environment. Key Responsibilities Develop and improve CNC programs for Haas CNC milling centres and long-length multi-axis extrusion machines Reduce setup times and create clear setup documentation for repeat runs Design and improve fixtures and jigs to enhance productivity Work alongside Production Management to introduce specialist tooling solutions Conduct time studies and workflow analysis to drive efficiency improvements Maintain process documentation in line with ISO standards Support new product introductions and manufacturing readiness Provide technical guidance and mentoring to CNC operators and apprentices Monitor machine performance and recommend improvements or upgrades Candidate Requirements Minimum 2+ years' experience in CNC Process Engineering or Manufacturing Engineering Strong hands-on CNC programming and machining background Experience working within ISO quality frameworks Proficiency in Fusion 360 (CAD/CAM) Strong knowledge of multi-axis machining and G/M code programming Good tooling knowledge Proven problem-solving and root cause analysis skills Strong communication skills and ability to work cross-functionally Desirable: Exposure to Lean Manufacturing, Six Sigma, or automation projects Working Hours Monday - Thursday: 7:00am - 4:00pmFriday: 7:00am - 12:00pm Benefits Competitive salary (£40,000 - £45,000 DOE) Annual profit share bonus scheme 28 days holiday (including bank holidays) Additional birthday leave Additional service days (up to 5 extra days) This is a fantastic opportunity to join a stable and growing engineering business where you can genuinely influence process improvement and operational efficiency. To apply or find out more, please contact us for a confidential discussion.
Bank Switchboard Operator Private Hospital Bank (Zero Hours) Ad Hoc Shifts St Mellons This position is a zero-hour contract - offering shifts on a flexible, ad-hoc basis. Shifts are offered on a flexible, as-needed basis to cover busy periods, sickness and annual leave. There are no guaranteed hours or minimum shifts each week. This role would suit someone who: Is looking for flexible work around other commitments Is happy to pick up shifts as and when required Does not require fixed or guaranteed hours About the Role Our Patient Support Centre in St Mellons is recruiting a Bank Switchboard Operator to join the team on a zero-hours contract. As the first point of contact for patients and healthcare professionals, you will manage all incoming and outgoing calls across multiple hospital sites, ensuring communication is handled professionally, efficiently and in line with hospital procedures. You will play a key role in delivering excellent customer care and ensuring smooth communication across the organisation. Duties and Responsibilities Operate the central switchboard system for multiple hospital sites Direct calls to appropriate staff and departments Handle telephone enquiries in a professional, efficient and consistent manner Escalate technical or telecom issues when required Initiate emergency call procedures (e.g. fire or major incident) when necessary Who We're Looking For Excellent verbal communication skills Calm and focused under pressure Able to prioritise and multitask accurately Strong attention to detail IT literate and confident learning new systems Committed to confidentiality and data protection Desirable: Previous switchboard or call centre experience Experience in a hospital setting Familiar with Microsoft Office (Word, Outlook, Excel) Working Hours: Zero-Hour contract. Office is open Monday-Friday 8am-7pm, shifts within these times. Benefits Bank colleagues are paid weekly We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave Save an average of £50 per month with our free onsite car park Access to Spire Healthcare pension Access to Blue Light Card discounts Smartspending discounts (in addition to Blue Light discounts) via 'Spire for You' Wellbeing Centre access via 'Spire for You' Free DBS Full induction, including mandatory training updates Opportunities for further training and progression into permanent posts Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. We commit to our employee's well-being through work life balance, on-going development, support and reward. For us, it's more than just treating patients; it's about looking after people. If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.
Mar 04, 2026
Full time
Bank Switchboard Operator Private Hospital Bank (Zero Hours) Ad Hoc Shifts St Mellons This position is a zero-hour contract - offering shifts on a flexible, ad-hoc basis. Shifts are offered on a flexible, as-needed basis to cover busy periods, sickness and annual leave. There are no guaranteed hours or minimum shifts each week. This role would suit someone who: Is looking for flexible work around other commitments Is happy to pick up shifts as and when required Does not require fixed or guaranteed hours About the Role Our Patient Support Centre in St Mellons is recruiting a Bank Switchboard Operator to join the team on a zero-hours contract. As the first point of contact for patients and healthcare professionals, you will manage all incoming and outgoing calls across multiple hospital sites, ensuring communication is handled professionally, efficiently and in line with hospital procedures. You will play a key role in delivering excellent customer care and ensuring smooth communication across the organisation. Duties and Responsibilities Operate the central switchboard system for multiple hospital sites Direct calls to appropriate staff and departments Handle telephone enquiries in a professional, efficient and consistent manner Escalate technical or telecom issues when required Initiate emergency call procedures (e.g. fire or major incident) when necessary Who We're Looking For Excellent verbal communication skills Calm and focused under pressure Able to prioritise and multitask accurately Strong attention to detail IT literate and confident learning new systems Committed to confidentiality and data protection Desirable: Previous switchboard or call centre experience Experience in a hospital setting Familiar with Microsoft Office (Word, Outlook, Excel) Working Hours: Zero-Hour contract. Office is open Monday-Friday 8am-7pm, shifts within these times. Benefits Bank colleagues are paid weekly We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave Save an average of £50 per month with our free onsite car park Access to Spire Healthcare pension Access to Blue Light Card discounts Smartspending discounts (in addition to Blue Light discounts) via 'Spire for You' Wellbeing Centre access via 'Spire for You' Free DBS Full induction, including mandatory training updates Opportunities for further training and progression into permanent posts Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. We commit to our employee's well-being through work life balance, on-going development, support and reward. For us, it's more than just treating patients; it's about looking after people. If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.
Principal Planning Consultant - Cambridge Residential, Science Parks & Data Centre PlanningStrategy An outstanding opportunity has arisen with one of the most respected planning consultancies in the Cambridge region for a Principal Planning Consultant to join a growing team advising on residential and innovation-led development. This business has an impressive client base, advising developers, investors and operators on major residential schemes alongside science park expansion, research campus development and data centre planning strategy. The work is varied, fast-moving and often involves complex policy interpretation, stakeholder management and high-level planning strategy. The Role As Principal Planning Consultant, you will lead complex projects and act as a trusted planning advisor to clients. Responsibilities Managing major residential planning applications and strategic housing schemes Advising on science park and innovation campus planning projects Drafting robust Planning Statements and supporting evidence documentation Promoting sites through Local Plan processes and supporting examination work Leading appeal strategies, including hearing and inquiry preparation Coordinating multi-disciplinary consultants (transport, heritage, sustainability, EIA, etc.) Acting as lead client contact, ensuring delivery quality and client satisfaction Mentoring junior planners and supporting team technical development This is a role for a planner who enjoys both technical challenge and commercial exposure. About You MRTPI qualified (or extremely close to completion) Appeal and Local Plan experience highly desirable Strong written and analytical skills Confident communicator with a commercial mindset A superb opportunity for an ambitious planner looking to step into a strategic role within one of the UK's most exciting development markets. All applications will be treated in strict confidence.
Feb 28, 2026
Full time
Principal Planning Consultant - Cambridge Residential, Science Parks & Data Centre PlanningStrategy An outstanding opportunity has arisen with one of the most respected planning consultancies in the Cambridge region for a Principal Planning Consultant to join a growing team advising on residential and innovation-led development. This business has an impressive client base, advising developers, investors and operators on major residential schemes alongside science park expansion, research campus development and data centre planning strategy. The work is varied, fast-moving and often involves complex policy interpretation, stakeholder management and high-level planning strategy. The Role As Principal Planning Consultant, you will lead complex projects and act as a trusted planning advisor to clients. Responsibilities Managing major residential planning applications and strategic housing schemes Advising on science park and innovation campus planning projects Drafting robust Planning Statements and supporting evidence documentation Promoting sites through Local Plan processes and supporting examination work Leading appeal strategies, including hearing and inquiry preparation Coordinating multi-disciplinary consultants (transport, heritage, sustainability, EIA, etc.) Acting as lead client contact, ensuring delivery quality and client satisfaction Mentoring junior planners and supporting team technical development This is a role for a planner who enjoys both technical challenge and commercial exposure. About You MRTPI qualified (or extremely close to completion) Appeal and Local Plan experience highly desirable Strong written and analytical skills Confident communicator with a commercial mindset A superb opportunity for an ambitious planner looking to step into a strategic role within one of the UK's most exciting development markets. All applications will be treated in strict confidence.
Customer Success Manager page is loaded Customer Success Managerlocations: London, United Kingdom: Remote (United Kingdom)time type: Full timeposted on: Posted Todayjob requisition id: R23414Vantor is forging the new frontier of spatial intelligence, helping decision makers and operators navigate what's happening now and shape what's coming next. Vantor is a place for problem solvers, changemakers, and go-getters-where people are working together to help our customers see the world differently, and in doing so, be seen differently. Come be part of a mission, not just a job, where you can: Shape your own future, build the next big thing, and change the world. Please review the job details below. Vantor is looking for a Customer Success Manager (CSM) to expand our team in the UK. In this role you will be responsible for establishing strong relationships with commercial customers, facilitating product deliveries, and leading contract renewals. The CSM will orchestrate the overall relationship with assigned customers, which will include growing, adoption, and ensuring retention. In this role, you will have the opportunity to provide industry leading geospatial solutions to the most interesting commercial companies in the world spanning mapping, energy, insurance, telecommunication, and other industry verticals. Responsibilities: Serve as the primary customer contact once sales opportunities convert into contracts. Onboard new customers and training how to utilize the Vantor Hub platform. Work with clients to build Customer Success Plans, establishing critical goals, to aid the customer in achieving their objectives. Establish and maintain strong customer relationships and customer satisfaction through routine communication. Maintain a portfolio of customers and be responsible for contract renewals and upgrades. Measure and monitor customer's achievement of critical and key performance indicators, reporting both internally to Vantor and externally to Customer. Act as the Vantor liaison for technical inquiries, issues or escalations. This will include working with Vantor Support, Product Management (i.e. roadmaps), or others as needed and advocate customer needs/issues cross-departmentally. Build an in depth understanding of customers' business processes involving Vantor products and services. Identify areas of upsell or new revenue streams and ensure sales is informed of any opportunities that involve an amendment or expansion of an existing contractual commitment. Provide insight with respect to the availability and applicability of new products and features. Minimum Requirements: Bachelor's degree or equivalent experience and 5+ years professional background in customer-facing roles within premier, global organizations. Have a track record of maintaining strong customer relationships. Ability to travel ( 30%). Proficiency with Microsoft Word, Outlook, Excel, Powerpoint, Sharepoint, Zoom. Preferred Qualifications: Previous Customer Success Management experience desired. Success renewing and growing existing customer contracts. Preference for Europe with the ability to work out our London, UK office. Experience with geospatial intelligence (GEOINT) Applied experience in Geospatial Information Systems (GIS), Remote Sensing, and / or Image Processing desired. Familiarity with OGC services such as: WMS, WMTS, WFS, and WCS. Familiarity with CQL and Python. EEO Policy: Vantor is an equal opportunity employer committed to an inclusive workplace. We believe in fostering an environment where all team members feel respected, valued, and encouraged to share their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status, age, or any other characteristic protected by law.
Feb 28, 2026
Full time
Customer Success Manager page is loaded Customer Success Managerlocations: London, United Kingdom: Remote (United Kingdom)time type: Full timeposted on: Posted Todayjob requisition id: R23414Vantor is forging the new frontier of spatial intelligence, helping decision makers and operators navigate what's happening now and shape what's coming next. Vantor is a place for problem solvers, changemakers, and go-getters-where people are working together to help our customers see the world differently, and in doing so, be seen differently. Come be part of a mission, not just a job, where you can: Shape your own future, build the next big thing, and change the world. Please review the job details below. Vantor is looking for a Customer Success Manager (CSM) to expand our team in the UK. In this role you will be responsible for establishing strong relationships with commercial customers, facilitating product deliveries, and leading contract renewals. The CSM will orchestrate the overall relationship with assigned customers, which will include growing, adoption, and ensuring retention. In this role, you will have the opportunity to provide industry leading geospatial solutions to the most interesting commercial companies in the world spanning mapping, energy, insurance, telecommunication, and other industry verticals. Responsibilities: Serve as the primary customer contact once sales opportunities convert into contracts. Onboard new customers and training how to utilize the Vantor Hub platform. Work with clients to build Customer Success Plans, establishing critical goals, to aid the customer in achieving their objectives. Establish and maintain strong customer relationships and customer satisfaction through routine communication. Maintain a portfolio of customers and be responsible for contract renewals and upgrades. Measure and monitor customer's achievement of critical and key performance indicators, reporting both internally to Vantor and externally to Customer. Act as the Vantor liaison for technical inquiries, issues or escalations. This will include working with Vantor Support, Product Management (i.e. roadmaps), or others as needed and advocate customer needs/issues cross-departmentally. Build an in depth understanding of customers' business processes involving Vantor products and services. Identify areas of upsell or new revenue streams and ensure sales is informed of any opportunities that involve an amendment or expansion of an existing contractual commitment. Provide insight with respect to the availability and applicability of new products and features. Minimum Requirements: Bachelor's degree or equivalent experience and 5+ years professional background in customer-facing roles within premier, global organizations. Have a track record of maintaining strong customer relationships. Ability to travel ( 30%). Proficiency with Microsoft Word, Outlook, Excel, Powerpoint, Sharepoint, Zoom. Preferred Qualifications: Previous Customer Success Management experience desired. Success renewing and growing existing customer contracts. Preference for Europe with the ability to work out our London, UK office. Experience with geospatial intelligence (GEOINT) Applied experience in Geospatial Information Systems (GIS), Remote Sensing, and / or Image Processing desired. Familiarity with OGC services such as: WMS, WMTS, WFS, and WCS. Familiarity with CQL and Python. EEO Policy: Vantor is an equal opportunity employer committed to an inclusive workplace. We believe in fostering an environment where all team members feel respected, valued, and encouraged to share their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status, age, or any other characteristic protected by law.
Overview A superb opportunity has arisen with one of the South East's most progressive planning consultancies for a Principal Planning Consultant to join their Reading-based team. This business advises on strategic residential development across Berkshire and Oxfordshire, while also supporting high-growth commercial sectors including data centre development and employment-led projects. Their client base includes national developers, land promoters, institutional investors and major commercial operators. The Role As Principal Planning Consultant, you will lead complex planning projects and provide strategic advice to clients. Key responsibilities include: Managing strategic residential applications and large-scale developments Drafting robust Planning Statements and supporting evidence Advising on data centre planning strategy and delivery Promoting sites through emerging Local Plans Leading appeal submissions and hearing preparation Coordinating multi-disciplinary consultants and technical teams Acting as lead client contact, ensuring delivery and service excellence Supporting and mentoring junior planners About You MRTPI qualified (or extremely close to completion) Commercial planning experience in employment sectors advantageous Strong appeal and Local Plan knowledge Excellent written and analytical ability Confident managing clients and multiple projects This is a standout role offering exposure to both traditional residential planning and emerging high-growth development sectors. All applications will be treated in strict confidence.
Feb 28, 2026
Full time
Overview A superb opportunity has arisen with one of the South East's most progressive planning consultancies for a Principal Planning Consultant to join their Reading-based team. This business advises on strategic residential development across Berkshire and Oxfordshire, while also supporting high-growth commercial sectors including data centre development and employment-led projects. Their client base includes national developers, land promoters, institutional investors and major commercial operators. The Role As Principal Planning Consultant, you will lead complex planning projects and provide strategic advice to clients. Key responsibilities include: Managing strategic residential applications and large-scale developments Drafting robust Planning Statements and supporting evidence Advising on data centre planning strategy and delivery Promoting sites through emerging Local Plans Leading appeal submissions and hearing preparation Coordinating multi-disciplinary consultants and technical teams Acting as lead client contact, ensuring delivery and service excellence Supporting and mentoring junior planners About You MRTPI qualified (or extremely close to completion) Commercial planning experience in employment sectors advantageous Strong appeal and Local Plan knowledge Excellent written and analytical ability Confident managing clients and multiple projects This is a standout role offering exposure to both traditional residential planning and emerging high-growth development sectors. All applications will be treated in strict confidence.
Our client are a rapidly growing, niche tour operator and are looking for a detail-driven, highly organised travel industry professional to join their diverse and vibrant office team. This is an excellent opportunity for someone seeking a long-term career within the travel sector and where you can really make a difference from day one! As a Tour Operations Executive, your primary responsibility will be to help maintain the highest quality standards across our client's tours. You'll review, check, and approve complex, bespoke travel itineraries for tours and travel across the UK, Europe, and worldwide. You'll also act as a key point of contact for their global network of suppliers, building and maintaining strong working relationships to ensure smooth delivery and exceptional customer experiences. If you have previous experience gained within the travel industry, exceptional attention to detail and a high standard of verbal and written English, we'd love to hear from you! In return, our client can offer a competitive starting salary DOE, rising with length of service, plus performance related bonus and benefits. Hours of work are Mon - Thurs 9am to 5.30pm and Friday 9am - 4pm. If this role is of interest to you, please apply online. Role of Tour Operations Executive: Approving and quality-checking highly accurate bespoke travel itineraries Reviewing and editing final tour confirmation packs Ensuring all customer journey quality SLAs are met Ensuring compliance with industry and safety regulations Liaising with suppliers worldwide Supporting operational customer excellence as part of a wider team Identifying and contributing to solution-focused quality improvements General administrative duties as required Skills required for the role: Previous experience gained within the travel industry Excellent written and spoken English High levels of accuracy and attention to detail Strong organisational and communication skills High levels of numeracy and literacy Good IT skills Ability to work under pressure and meet deadlines Proactive, responsible, and team-oriented attitude Additional modern language(s) would be an advantage If you re interested in learning more about this Tour Operations Executive opportunity, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.
Feb 27, 2026
Full time
Our client are a rapidly growing, niche tour operator and are looking for a detail-driven, highly organised travel industry professional to join their diverse and vibrant office team. This is an excellent opportunity for someone seeking a long-term career within the travel sector and where you can really make a difference from day one! As a Tour Operations Executive, your primary responsibility will be to help maintain the highest quality standards across our client's tours. You'll review, check, and approve complex, bespoke travel itineraries for tours and travel across the UK, Europe, and worldwide. You'll also act as a key point of contact for their global network of suppliers, building and maintaining strong working relationships to ensure smooth delivery and exceptional customer experiences. If you have previous experience gained within the travel industry, exceptional attention to detail and a high standard of verbal and written English, we'd love to hear from you! In return, our client can offer a competitive starting salary DOE, rising with length of service, plus performance related bonus and benefits. Hours of work are Mon - Thurs 9am to 5.30pm and Friday 9am - 4pm. If this role is of interest to you, please apply online. Role of Tour Operations Executive: Approving and quality-checking highly accurate bespoke travel itineraries Reviewing and editing final tour confirmation packs Ensuring all customer journey quality SLAs are met Ensuring compliance with industry and safety regulations Liaising with suppliers worldwide Supporting operational customer excellence as part of a wider team Identifying and contributing to solution-focused quality improvements General administrative duties as required Skills required for the role: Previous experience gained within the travel industry Excellent written and spoken English High levels of accuracy and attention to detail Strong organisational and communication skills High levels of numeracy and literacy Good IT skills Ability to work under pressure and meet deadlines Proactive, responsible, and team-oriented attitude Additional modern language(s) would be an advantage If you re interested in learning more about this Tour Operations Executive opportunity, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.
Are you the calm, solutions-focused person everyone turns to when something needs sorting? We're looking for a Helpdesk Operator to join a friendly, long-established business at their Knutsford head office. As part of a supportive Helpdesk team, you'll be the first point of contact for colleagues across the UK - providing guidance on internal systems, business processes and day-to-day queries. This is a people-first role where patience, empathy and attention to detail really count. What will you be doing as a Helpdesk Advisor? Providing first-line support to branches and internal teams across the UK Handling a wide variety of queries - from system access to process guidance Logging and tracking queries through to full resolution Communicating clearly and calmly with staff at all levels Learning and supporting the company's bespoke internal systems We would LOVE to hear from you if you have the following skills and experience: Whether you've worked as a Helpdesk Advisor, Customer Service Executive, Service Desk Coordinator, or in any role that involves supporting and problem-solving for others, we'd love to hear from you! Excellent communication and customer service skills Confident, calm, and professional when dealing with queries Strong attention to detail and a can-do attitude Able to take ownership and follow issues through to completion Keen to learn new systems and processes What will you get in return for your work as a Helpdesk Advisor? 26,000 per annum Full-time, 35 h per week 8:00-16:00 / 9:00-17:30 shifts 25 days holidays (+ bank holidays) Free on-site lunch served daily in the staff canteen Free Parking Pension Scheme Summer BBQ, Christmas party, and long-service rewards Genuine career stability in a supportive, family-feel environment Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Feb 27, 2026
Full time
Are you the calm, solutions-focused person everyone turns to when something needs sorting? We're looking for a Helpdesk Operator to join a friendly, long-established business at their Knutsford head office. As part of a supportive Helpdesk team, you'll be the first point of contact for colleagues across the UK - providing guidance on internal systems, business processes and day-to-day queries. This is a people-first role where patience, empathy and attention to detail really count. What will you be doing as a Helpdesk Advisor? Providing first-line support to branches and internal teams across the UK Handling a wide variety of queries - from system access to process guidance Logging and tracking queries through to full resolution Communicating clearly and calmly with staff at all levels Learning and supporting the company's bespoke internal systems We would LOVE to hear from you if you have the following skills and experience: Whether you've worked as a Helpdesk Advisor, Customer Service Executive, Service Desk Coordinator, or in any role that involves supporting and problem-solving for others, we'd love to hear from you! Excellent communication and customer service skills Confident, calm, and professional when dealing with queries Strong attention to detail and a can-do attitude Able to take ownership and follow issues through to completion Keen to learn new systems and processes What will you get in return for your work as a Helpdesk Advisor? 26,000 per annum Full-time, 35 h per week 8:00-16:00 / 9:00-17:30 shifts 25 days holidays (+ bank holidays) Free on-site lunch served daily in the staff canteen Free Parking Pension Scheme Summer BBQ, Christmas party, and long-service rewards Genuine career stability in a supportive, family-feel environment Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Full time : Permanent Address: EE Contact Centre, Rhydycar Business Park, Merthyr Tydfil. CF48 1DH What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Volunteering Days: Paid time off to give back to your local community. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 23, 2026
Full time
Full time : Permanent Address: EE Contact Centre, Rhydycar Business Park, Merthyr Tydfil. CF48 1DH What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Volunteering Days: Paid time off to give back to your local community. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Full time : Permanent Address: EE Contact Centre, Rhydycar Business Park, Merthyr Tydfil. CF48 1DH What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Volunteering Days: Paid time off to give back to your local community. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 23, 2026
Full time
Full time : Permanent Address: EE Contact Centre, Rhydycar Business Park, Merthyr Tydfil. CF48 1DH What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Volunteering Days: Paid time off to give back to your local community. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 20, 2026
Full time
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
