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Amazon TA
Engineering Operation Technician, InfraOps DCEO
Amazon TA Didcot, Oxfordshire
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon is seeking a collaborative electrical maintenance professional for our Amazon Web Services Team. This engineering operations technician position serves as the on-site maintenance technician and operator for an AWS data centre. The Data Centre Engineering Operations Technician (EOT) is responsible for operating and maintaining all electrical, mechanical, emergency generator, and fire/life safety equipment within the data centre. The EOT serves as a technical resource to support Amazon within its data centres. Data centre equipment that supports mission-critical servers must maintain better than 99.999% uptime. EOT's are also tasked with driving innovation while reducing operational costs in the facilities. EOT's are Amazon's front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switch-gears, UPS's, PDU's, AHU's, pumps, motors, VFD's, and building automation systems. This role will not require shift work. Responsibilities: - Operate and maintain mechanical and electrical equipment - Troubleshooting of facility and rack-level events within internal SLAs - Perform limited maintenance tasks to include: filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements - Provide support to Data Centre Operations technicians - Perform root cause analysis of equipment failures - Ensure all safety procedures are adhered to while performing work - Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.) - Utilise internal CMMS to manage building workflows and spare part inventory - Supervise contractors who perform servicing or preventive maintenance - Respond to off hour emergency calls per on call rotation for any one of the region's sites - Fully comply with all physical security procedures and policies Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Key job responsibilities You will need to be a UK national and able to obtain and maintain a UK Government Security Clearance. Further details found here: About the team Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. BASIC QUALIFICATIONS - Experience in relevant work - Can bend or twist the body into unusual positions while working - Can use hands to manipulate small wires and objects - Can walk on job sites in uneven terrain - Can work at heights and from ladders PREFERRED QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling - Experience in data center engineering - Can perform physical tasks all day without becoming overly tired Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Nov 01, 2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon is seeking a collaborative electrical maintenance professional for our Amazon Web Services Team. This engineering operations technician position serves as the on-site maintenance technician and operator for an AWS data centre. The Data Centre Engineering Operations Technician (EOT) is responsible for operating and maintaining all electrical, mechanical, emergency generator, and fire/life safety equipment within the data centre. The EOT serves as a technical resource to support Amazon within its data centres. Data centre equipment that supports mission-critical servers must maintain better than 99.999% uptime. EOT's are also tasked with driving innovation while reducing operational costs in the facilities. EOT's are Amazon's front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switch-gears, UPS's, PDU's, AHU's, pumps, motors, VFD's, and building automation systems. This role will not require shift work. Responsibilities: - Operate and maintain mechanical and electrical equipment - Troubleshooting of facility and rack-level events within internal SLAs - Perform limited maintenance tasks to include: filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements - Provide support to Data Centre Operations technicians - Perform root cause analysis of equipment failures - Ensure all safety procedures are adhered to while performing work - Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.) - Utilise internal CMMS to manage building workflows and spare part inventory - Supervise contractors who perform servicing or preventive maintenance - Respond to off hour emergency calls per on call rotation for any one of the region's sites - Fully comply with all physical security procedures and policies Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Key job responsibilities You will need to be a UK national and able to obtain and maintain a UK Government Security Clearance. Further details found here: About the team Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. BASIC QUALIFICATIONS - Experience in relevant work - Can bend or twist the body into unusual positions while working - Can use hands to manipulate small wires and objects - Can walk on job sites in uneven terrain - Can work at heights and from ladders PREFERRED QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling - Experience in data center engineering - Can perform physical tasks all day without becoming overly tired Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Amazon TA
DCEO Engineer, InfraOps DCEO
Amazon TA Didcot, Oxfordshire
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon is seeking a collaborative electrical maintenance professional for our Amazon Web Services Team. This engineering operations technician position serves as the on-site maintenance technician and operator for an AWS data centre. The Data Centre Engineering Operations Technician (EOT) is responsible for operating and maintaining all electrical, mechanical, emergency generator, and fire/life safety equipment within the data centre. The EOT serves as a technical resource to support Amazon within its data centres. Data centre equipment that supports mission-critical servers must maintain better than 99.999% uptime. EOT's are also tasked with driving innovation while reducing operational costs in the facilities. EOT's are Amazon's front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switch-gears, UPS's, PDU's, AHU's, pumps, motors, VFD's, and building automation systems. This role will require shift work. Responsibilities: - Operate and maintain mechanical and electrical equipment - Troubleshooting of facility and rack-level events within internal SLAs - Perform limited maintenance tasks to include: filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements - Provide support to Data Centre Operations technicians - Perform root cause analysis of equipment failures - Ensure all safety procedures are adhered to while performing work - Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.) - Utilise internal CMMS to manage building workflows and spare part inventory - Supervise contractors who perform servicing or preventive maintenance - Respond to off hour emergency calls per on call rotation for any one of the region's sites - Fully comply with all physical security procedures and policies Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Key job responsibilities You will need to be a UK national and able to obtain and maintain a UK Government Security Clearance. Further details found here: About the team Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. BASIC QUALIFICATIONS - Experience in relevant work - Can bend or twist the body into unusual positions while working - Can use hands to manipulate small wires and objects - Can walk on job sites in uneven terrain - Can work at heights and from ladders PREFERRED QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling - Experience in data center engineering - Can perform physical tasks all day without becoming overly tired Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Nov 01, 2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon is seeking a collaborative electrical maintenance professional for our Amazon Web Services Team. This engineering operations technician position serves as the on-site maintenance technician and operator for an AWS data centre. The Data Centre Engineering Operations Technician (EOT) is responsible for operating and maintaining all electrical, mechanical, emergency generator, and fire/life safety equipment within the data centre. The EOT serves as a technical resource to support Amazon within its data centres. Data centre equipment that supports mission-critical servers must maintain better than 99.999% uptime. EOT's are also tasked with driving innovation while reducing operational costs in the facilities. EOT's are Amazon's front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switch-gears, UPS's, PDU's, AHU's, pumps, motors, VFD's, and building automation systems. This role will require shift work. Responsibilities: - Operate and maintain mechanical and electrical equipment - Troubleshooting of facility and rack-level events within internal SLAs - Perform limited maintenance tasks to include: filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements - Provide support to Data Centre Operations technicians - Perform root cause analysis of equipment failures - Ensure all safety procedures are adhered to while performing work - Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.) - Utilise internal CMMS to manage building workflows and spare part inventory - Supervise contractors who perform servicing or preventive maintenance - Respond to off hour emergency calls per on call rotation for any one of the region's sites - Fully comply with all physical security procedures and policies Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Key job responsibilities You will need to be a UK national and able to obtain and maintain a UK Government Security Clearance. Further details found here: About the team Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. BASIC QUALIFICATIONS - Experience in relevant work - Can bend or twist the body into unusual positions while working - Can use hands to manipulate small wires and objects - Can walk on job sites in uneven terrain - Can work at heights and from ladders PREFERRED QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling - Experience in data center engineering - Can perform physical tasks all day without becoming overly tired Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Amazon TA
Mechanical / Electrical Engineer, InfraOps DCEO
Amazon TA Bracknell, Berkshire
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon is seeking a collaborative electrical maintenance professional for our Amazon Web Services Team. This engineering operations technician position serves as the on-site maintenance technician and operator for an AWS data centre. The Data Centre Engineering Operations Technician (EOT) is responsible for operating and maintaining all electrical, mechanical, emergency generator, and fire/life safety equipment within the data centre. The EOT serves as a technical resource to support Amazon within its data centres. Data centre equipment that supports mission-critical servers must maintain better than 99.999% uptime. EOT's are also tasked with driving innovation while reducing operational costs in the facilities. EOT's are Amazon's front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switch-gears, UPS's, PDU's, AHU's, pumps, motors, VFD's, and building automation systems. This role will not require shift work. Responsibilities: - Operate and maintain mechanical and electrical equipment - Troubleshooting of facility and rack-level events within internal SLAs - Perform limited maintenance tasks to include: filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements - Provide support to Data Centre Operations technicians - Perform root cause analysis of equipment failures - Ensure all safety procedures are adhered to while performing work - Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.) - Utilise internal CMMS to manage building workflows and spare part inventory - Supervise contractors who perform servicing or preventive maintenance - Respond to off hour emergency calls per on call rotation for any one of the region's sites - Fully comply with all physical security procedures and policies Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Key job responsibilities You will need to be a UK national and able to obtain and maintain a UK Government Security Clearance. Further details found here: About the team Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. BASIC QUALIFICATIONS - Experience in relevant work - Can bend or twist the body into unusual positions while working - Can use hands to manipulate small wires and objects - Can walk on job sites in uneven terrain - Can work at heights and from ladders PREFERRED QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling - Experience in data center engineering - Can perform physical tasks all day without becoming overly tired Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Nov 01, 2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon is seeking a collaborative electrical maintenance professional for our Amazon Web Services Team. This engineering operations technician position serves as the on-site maintenance technician and operator for an AWS data centre. The Data Centre Engineering Operations Technician (EOT) is responsible for operating and maintaining all electrical, mechanical, emergency generator, and fire/life safety equipment within the data centre. The EOT serves as a technical resource to support Amazon within its data centres. Data centre equipment that supports mission-critical servers must maintain better than 99.999% uptime. EOT's are also tasked with driving innovation while reducing operational costs in the facilities. EOT's are Amazon's front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switch-gears, UPS's, PDU's, AHU's, pumps, motors, VFD's, and building automation systems. This role will not require shift work. Responsibilities: - Operate and maintain mechanical and electrical equipment - Troubleshooting of facility and rack-level events within internal SLAs - Perform limited maintenance tasks to include: filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements - Provide support to Data Centre Operations technicians - Perform root cause analysis of equipment failures - Ensure all safety procedures are adhered to while performing work - Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.) - Utilise internal CMMS to manage building workflows and spare part inventory - Supervise contractors who perform servicing or preventive maintenance - Respond to off hour emergency calls per on call rotation for any one of the region's sites - Fully comply with all physical security procedures and policies Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Key job responsibilities You will need to be a UK national and able to obtain and maintain a UK Government Security Clearance. Further details found here: About the team Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. BASIC QUALIFICATIONS - Experience in relevant work - Can bend or twist the body into unusual positions while working - Can use hands to manipulate small wires and objects - Can walk on job sites in uneven terrain - Can work at heights and from ladders PREFERRED QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling - Experience in data center engineering - Can perform physical tasks all day without becoming overly tired Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Amazon TA
Mechanical / Electrical Engineer, InfraOps DCEO
Amazon TA Corsham, Wiltshire
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon is seeking a collaborative electrical maintenance professional for our Amazon Web Services Team. This engineering operations technician position serves as the on-site maintenance technician and operator for an AWS data centre. The Data Centre Engineering Operations Technician (EOT) is responsible for operating and maintaining all electrical, mechanical, emergency generator, and fire/life safety equipment within the data centre. The EOT serves as a technical resource to support Amazon within its data centres. Data centre equipment that supports mission-critical servers must maintain better than 99.999% uptime. EOT's are also tasked with driving innovation while reducing operational costs in the facilities. EOT's are Amazon's front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switch-gears, UPS's, PDU's, AHU's, pumps, motors, VFD's, and building automation systems. Key job responsibilities Responsibilities: - Operate and maintain mechanical and electrical equipment - Troubleshooting of facility and rack-level events within internal SLAs - Perform limited maintenance tasks to include: filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements - Provide support to Data Centre Operations technicians - Perform root cause analysis of equipment failures - Ensure all safety procedures are adhered to while performing work - Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.) - Utilise internal CMMS to manage building workflows and spare part inventory - Supervise contractors who perform servicing or preventive maintenance - Respond to off hour emergency calls per on call rotation for any one of the region's sites - Fully comply with all physical security procedures and policies About the team Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. You will need to be a UK national and able to obtain and maintain a UK Government Security Clearance. Further details found here: BASIC QUALIFICATIONS - Experience in relevant work - Can bend or twist the body into unusual positions while working - Can use hands to manipulate small wires and objects - Can walk on job sites in uneven terrain - Can work at heights and from ladders PREFERRED QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling - Experience in data center engineering - Can perform physical tasks all day without becoming overly tired Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. null
Nov 01, 2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon is seeking a collaborative electrical maintenance professional for our Amazon Web Services Team. This engineering operations technician position serves as the on-site maintenance technician and operator for an AWS data centre. The Data Centre Engineering Operations Technician (EOT) is responsible for operating and maintaining all electrical, mechanical, emergency generator, and fire/life safety equipment within the data centre. The EOT serves as a technical resource to support Amazon within its data centres. Data centre equipment that supports mission-critical servers must maintain better than 99.999% uptime. EOT's are also tasked with driving innovation while reducing operational costs in the facilities. EOT's are Amazon's front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switch-gears, UPS's, PDU's, AHU's, pumps, motors, VFD's, and building automation systems. Key job responsibilities Responsibilities: - Operate and maintain mechanical and electrical equipment - Troubleshooting of facility and rack-level events within internal SLAs - Perform limited maintenance tasks to include: filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements - Provide support to Data Centre Operations technicians - Perform root cause analysis of equipment failures - Ensure all safety procedures are adhered to while performing work - Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.) - Utilise internal CMMS to manage building workflows and spare part inventory - Supervise contractors who perform servicing or preventive maintenance - Respond to off hour emergency calls per on call rotation for any one of the region's sites - Fully comply with all physical security procedures and policies About the team Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. You will need to be a UK national and able to obtain and maintain a UK Government Security Clearance. Further details found here: BASIC QUALIFICATIONS - Experience in relevant work - Can bend or twist the body into unusual positions while working - Can use hands to manipulate small wires and objects - Can walk on job sites in uneven terrain - Can work at heights and from ladders PREFERRED QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling - Experience in data center engineering - Can perform physical tasks all day without becoming overly tired Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. null
Reed
Helpdesk Operator
Reed
Helpdesk Operator National Library Euston, London £14.80 per hour Immediate Start 3-Month Temporary Contract We are seeking an experienced Helpdesk Operator to join the Estates & Facilities team at a prestigious National Library in Euston. Key Responsibilities Act as the first point of contact for facilities-related enquiries via phone, email, and in person. Log and manage service requests through CAFM systems. Raise and track work orders, providing timely updates to customers. Coordinate meeting room bookings and associated services. Support events and provide general administrative support. Maintain records, asset registers, and internal signage. Escalate service issues and assist in resolving customer complaints. Essential Skills & Experience Previous helpdesk, service desk, or call centre experience. Facilities Management experience. Excellent customer service and communication skills. Strong IT skills, including Outlook, Excel, Word, and database/CAFM systems. Highly organised with strong attention to detail. Able to prioritise workloads and work independently. Desirable Experience with CAFM or similar facilities management systems. Administrative experience within an estates or facilities environment. Location: Euston, London Rate: £14.80 per hour Contract: 3 Months Temporary Start: Immediate Apply now if you're available immediately and have experience in a busy helpdesk or facilities environment.
Nov 01, 2026
Full time
Helpdesk Operator National Library Euston, London £14.80 per hour Immediate Start 3-Month Temporary Contract We are seeking an experienced Helpdesk Operator to join the Estates & Facilities team at a prestigious National Library in Euston. Key Responsibilities Act as the first point of contact for facilities-related enquiries via phone, email, and in person. Log and manage service requests through CAFM systems. Raise and track work orders, providing timely updates to customers. Coordinate meeting room bookings and associated services. Support events and provide general administrative support. Maintain records, asset registers, and internal signage. Escalate service issues and assist in resolving customer complaints. Essential Skills & Experience Previous helpdesk, service desk, or call centre experience. Facilities Management experience. Excellent customer service and communication skills. Strong IT skills, including Outlook, Excel, Word, and database/CAFM systems. Highly organised with strong attention to detail. Able to prioritise workloads and work independently. Desirable Experience with CAFM or similar facilities management systems. Administrative experience within an estates or facilities environment. Location: Euston, London Rate: £14.80 per hour Contract: 3 Months Temporary Start: Immediate Apply now if you're available immediately and have experience in a busy helpdesk or facilities environment.
Streamline Search Ltd
CNC Miller
Streamline Search Ltd Poole, Dorset
CNC Miller - Programmer, Setter, Operator We're looking for an experienced CNC Miller to join a specialist precision engineering business. Our client is a well-established engineering manufacturer producing high-quality, precision components for a range of demanding industries. The successful candidate will be responsible for programming, setting and operating CNC milling machinery, working to tight tolerances and ensuring components are manufactured to the required standards. What's on offer Salary: £38,000 - £42,000 DOE Hours: Monday to Thursday (7:00 - 16:00) & Friday (7:00 - 12:00) Key responsibilities Program, set and operate Mazak CNC machining centres to manufacture precision components. Read and interpret detailed customer engineering drawings and specifications. Determine the most effective milling methods and machining processes for each component. Write and edit Mazak and ISO CNC programmes. Select appropriate cutting tools, inserts and machining conditions. Carry out first-off inspections to ensure components meet the required specification before production runs. Create, store and maintain CNC programmes. Review works orders and work instructions to ensure machining requirements are fully understood. Monitor production quality and ensure components consistently meet required standards. Work to agreed production and run times while maintaining high levels of quality. Work closely with colleagues to identify opportunities to improve machining methods, efficiency and quality. Maintain a clean, tidy and safe working environment. Work in accordance with company procedures and ISO 9001:2015 quality standards. About you Strong experience programming, setting and operating CNC milling machines. Experience with Mazak CNC machinery is highly desirable. Experience working with CNC machining centres and multi-axis milling machinery. Experience working from detailed engineering drawings and manufacturing specifications. Good understanding of metal cutting processes, milling tooling and machining conditions. Experience working within a quality-controlled manufacturing environment, ideally to ISO 9001:2015 standards. Strong attention to detail and a commitment to producing high-quality components. Able to consistently meet required production set-up and run times. A positive, hands-on 'can do, will do' attitude. Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.
Nov 01, 2026
Full time
CNC Miller - Programmer, Setter, Operator We're looking for an experienced CNC Miller to join a specialist precision engineering business. Our client is a well-established engineering manufacturer producing high-quality, precision components for a range of demanding industries. The successful candidate will be responsible for programming, setting and operating CNC milling machinery, working to tight tolerances and ensuring components are manufactured to the required standards. What's on offer Salary: £38,000 - £42,000 DOE Hours: Monday to Thursday (7:00 - 16:00) & Friday (7:00 - 12:00) Key responsibilities Program, set and operate Mazak CNC machining centres to manufacture precision components. Read and interpret detailed customer engineering drawings and specifications. Determine the most effective milling methods and machining processes for each component. Write and edit Mazak and ISO CNC programmes. Select appropriate cutting tools, inserts and machining conditions. Carry out first-off inspections to ensure components meet the required specification before production runs. Create, store and maintain CNC programmes. Review works orders and work instructions to ensure machining requirements are fully understood. Monitor production quality and ensure components consistently meet required standards. Work to agreed production and run times while maintaining high levels of quality. Work closely with colleagues to identify opportunities to improve machining methods, efficiency and quality. Maintain a clean, tidy and safe working environment. Work in accordance with company procedures and ISO 9001:2015 quality standards. About you Strong experience programming, setting and operating CNC milling machines. Experience with Mazak CNC machinery is highly desirable. Experience working with CNC machining centres and multi-axis milling machinery. Experience working from detailed engineering drawings and manufacturing specifications. Good understanding of metal cutting processes, milling tooling and machining conditions. Experience working within a quality-controlled manufacturing environment, ideally to ISO 9001:2015 standards. Strong attention to detail and a commitment to producing high-quality components. Able to consistently meet required production set-up and run times. A positive, hands-on 'can do, will do' attitude. Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.
Control Centre Operator G4 - Telecare - Social Care Non-Qualified
One World Recruitment Ltd Cardiff, South Glamorgan
Job Specific Requirements To receive and respond to issues reported to the contact centre including emergency and priority calls from vulnerable and elderly customers To listen patiently, to empathise with the customer's situation and convey a genuine desire to help and support Communicate clearly, concisely and appropriately to a wide range of customer and colleagues To provide accurate, meaningful and consistent advice to customers, ensuring that they understand the action which will be taken To liaise with officers from a range of council and partner agencies including out of hours highways, noise pollution and emergency services Adhere to set guidelines for calls received out of hours for key stakeholders dealing with repairs and schemes Work with current and emerging technology to enhance customer contact services Work as part of the wider team ensuring continuous improvement responding to change in a positive manner Corporate Requirements To participate actively in supporting the principles and practice of equality of opportunity as stated in the Council's Equal Opportunities Policy. To take reasonable care for the health and safety of yourself and other persons who may be affected by your acts or omissions and to comply with all health and safety legislation as appropriate. To, as a statutory duty, adhere to the Council's Corporate Safeguarding Policy and associated policies and procedures and to report concerns regarding the safety and wellbeing of children or adults at risk. To support you in this, you are required to access safeguarding training at the level which is relevant to this post. To actively support the Council to reduce its carbon emissions and deliver climate resilient services and places. As a term of your employment, you may be required to undertake such other duties and/or times of work as may reasonably be required of you, commensurate with your grade or general level of responsibility within the organisation. Although you will be provided with a base, you will be required to work from various locations in accordance with the needs of the role.
Nov 01, 2026
Full time
Job Specific Requirements To receive and respond to issues reported to the contact centre including emergency and priority calls from vulnerable and elderly customers To listen patiently, to empathise with the customer's situation and convey a genuine desire to help and support Communicate clearly, concisely and appropriately to a wide range of customer and colleagues To provide accurate, meaningful and consistent advice to customers, ensuring that they understand the action which will be taken To liaise with officers from a range of council and partner agencies including out of hours highways, noise pollution and emergency services Adhere to set guidelines for calls received out of hours for key stakeholders dealing with repairs and schemes Work with current and emerging technology to enhance customer contact services Work as part of the wider team ensuring continuous improvement responding to change in a positive manner Corporate Requirements To participate actively in supporting the principles and practice of equality of opportunity as stated in the Council's Equal Opportunities Policy. To take reasonable care for the health and safety of yourself and other persons who may be affected by your acts or omissions and to comply with all health and safety legislation as appropriate. To, as a statutory duty, adhere to the Council's Corporate Safeguarding Policy and associated policies and procedures and to report concerns regarding the safety and wellbeing of children or adults at risk. To support you in this, you are required to access safeguarding training at the level which is relevant to this post. To actively support the Council to reduce its carbon emissions and deliver climate resilient services and places. As a term of your employment, you may be required to undertake such other duties and/or times of work as may reasonably be required of you, commensurate with your grade or general level of responsibility within the organisation. Although you will be provided with a base, you will be required to work from various locations in accordance with the needs of the role.
Rise Technical Recruitment Limited
CNC Setter/Operator-Mazak
Rise Technical Recruitment Limited Liverpool, Merseyside
CNC Setter/Operator-Mazak Liverpool (South East)-Commutable from Liverpool, Widnes, Runcorn, St Helens, Warrington Salary plus shift premium plus benefits Dayshift, 3 x 12 hours shifts per week (1 Saturday in 2, no Sunday work) Are you a CNC Setter Operator looking for a days based role with shift allowance, job security and working 3 days a week? With the shift allowance you can earn an excellent salary/hourly rate for a 3 day week with no nights. This is an excellent opportunity to work on a shift position, in a modern clean environment with the opportunity for further training and career /salary development. The position is working on multi-axis turn/mill machining centres, but the client will consider candidates who do not meet the exact machine spec but has a wealth of experience on other complex machine types The company are a market leading bespoke pharmaceutical manufacturer with a global presence. The company pride themselves on their high tech, clean and fast paced environment, due to its continuous growth and expansion are looking to develop the team. The Role: Permanent, full time position, working day shifts, 3 x 12 hours per week. No Sunday work, alternative Saturdays. Setting and operating of of multi-axis turn/mill machining centres. Setting and operating Mazak machine tools Working with Stainless steels and alloys The Person: Working experience in a manufacturing environment Experience setting and operating CNC operator with Turn/Mill experience to go straight onto the Mazak section. Reference Number: BBBH281302 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Nick Smith at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Nov 01, 2026
Full time
CNC Setter/Operator-Mazak Liverpool (South East)-Commutable from Liverpool, Widnes, Runcorn, St Helens, Warrington Salary plus shift premium plus benefits Dayshift, 3 x 12 hours shifts per week (1 Saturday in 2, no Sunday work) Are you a CNC Setter Operator looking for a days based role with shift allowance, job security and working 3 days a week? With the shift allowance you can earn an excellent salary/hourly rate for a 3 day week with no nights. This is an excellent opportunity to work on a shift position, in a modern clean environment with the opportunity for further training and career /salary development. The position is working on multi-axis turn/mill machining centres, but the client will consider candidates who do not meet the exact machine spec but has a wealth of experience on other complex machine types The company are a market leading bespoke pharmaceutical manufacturer with a global presence. The company pride themselves on their high tech, clean and fast paced environment, due to its continuous growth and expansion are looking to develop the team. The Role: Permanent, full time position, working day shifts, 3 x 12 hours per week. No Sunday work, alternative Saturdays. Setting and operating of of multi-axis turn/mill machining centres. Setting and operating Mazak machine tools Working with Stainless steels and alloys The Person: Working experience in a manufacturing environment Experience setting and operating CNC operator with Turn/Mill experience to go straight onto the Mazak section. Reference Number: BBBH281302 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Nick Smith at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Manpower
Production Operator
Manpower Newport, Gwent
Semiconductor Production Operator / Manufacturing Operator Location: Newport, South Wales Contract Type: Temp to Perm Salary: £25,445 per annum plus shift allowance of 20%, 30% or 50% Manpower is proud to be recruiting on behalf of Vishay Newport, a world-leading manufacturer of advanced semiconductor technology. Due to continued growth, investment and expansion within their state-of-the-art fabrication facility, we are seeking motivated and reliable individuals to join their Manufacturing team as Semiconductor Production Operators. This is an exciting opportunity to join a highly invested, fast-growing semiconductor manufacturing environment where you will work with cutting-edge technology, advanced manufacturing equipment and modern clean-room facilities. Whether you have previous manufacturing experience or are looking to start a career within the semiconductor industry, full training will be provided. Working within a controlled clean-room environment, you will play a vital role in the production of high-quality semiconductor products used globally across a range of industries. This position offers excellent career development opportunities, ongoing training and the chance to become part of a global technology leader. The Role As a Semiconductor Production Operator, Manufacturing Operator, Production Technician or Clean Room Operative, you will be responsible for operating specialist FAB equipment and manufacturing tools while following strict quality, safety and process standards. You will accurately record production data, monitor manufacturing processes, and work closely with team leaders and colleagues to ensure production targets and quality standards are achieved. You will work within a highly regulated semiconductor fabrication environment where attention to detail, accuracy and compliance with operating procedures are essential. You will also be responsible for following all Environmental, Health and Safety (EHS) requirements and escalating any concerns when necessary. Key Responsibilities Operate specialist semiconductor manufacturing equipment and production tools within the FAB environment. Work within a controlled clean-room environment while adhering to clean-room protocols and contamination control procedures. Follow detailed manufacturing specifications, standard operating procedures and quality standards. Complete accurate system and production data entry for process documentation and traceability. Escalate equipment, quality or process concerns to senior operators or team leaders as required. Comply with all Environmental, Health and Safety requirements and contribute to a safe working environment. What We're Looking For Full training is provided; however, the ideal candidate will demonstrate strong attention to detail and a methodical approach to work. You will possess excellent communication and teamwork skills, good time management and the ability to follow detailed instructions. Basic computer literacy is essential as all manufacturing tools require data input and documentation. Candidates must be willing and able to work across all shift patterns. Previous experience within manufacturing, production, engineering, electronics manufacturing, semiconductor production, clean-room operations, assembly, pharmaceutical manufacturing, medical device production or process operations would be advantageous but is not essential. Shift Patterns Front End Days (30% Shift Allowance) 7:00am - 7:00pm Week 1: Saturday, Sunday, Monday, Tuesday Week 2: Sunday, Monday, Tuesday Back End Days (20% Shift Allowance) 7:00am - 7:00pm Week 1: Wednesday, Thursday, Friday Week 2: Wednesday, Thursday, Friday, Saturday Front End Nights (50% Shift Allowance) 7:00pm - 7:00am Week 1: Saturday, Sunday, Monday, Tuesday Week 2: Sunday, Monday, Tuesday Back End Nights (50% Shift Allowance) 7:00pm - 7:00am Week 1: Wednesday, Thursday, Friday Week 2: Wednesday, Thursday, Friday, Saturday Benefits Joining Vishay Newport means becoming part of a business that genuinely invests in its people. Employees benefit from fully funded training, learning and development opportunities, clear career progression pathways, annual merit reviews, life assurance at four times basic salary, free Bupa private healthcare, a competitive pension scheme with up to 7% employer contribution and access to an Employee Assistance Programme. Additional benefits include an on-site fitness centre, sports and social clubs, retail and entertainment discounts, an on-site restaurant, outdoor gardens and free parking. Why Join Vishay Newport? This is an excellent opportunity to build a long-term career with one of the world's leading semiconductor manufacturers. With substantial investment in new equipment, growing production capability and a commitment to employee development, there has never been a better time to join the Newport FAB and develop your career within advanced manufacturing and semiconductor technology. If you are searching for roles such as Manufacturing Operator, Production Operator, Semiconductor Operator, Clean Room Operative, Manufacturing Technician, Production Technician, Assembly Operative, Process Operator, Electronics Operator, Engineering Operative or Factory Operative, we would love to hear from you. Apply today with your up-to-date CV or contact the Manpower team on for more information. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Nov 01, 2026
Full time
Semiconductor Production Operator / Manufacturing Operator Location: Newport, South Wales Contract Type: Temp to Perm Salary: £25,445 per annum plus shift allowance of 20%, 30% or 50% Manpower is proud to be recruiting on behalf of Vishay Newport, a world-leading manufacturer of advanced semiconductor technology. Due to continued growth, investment and expansion within their state-of-the-art fabrication facility, we are seeking motivated and reliable individuals to join their Manufacturing team as Semiconductor Production Operators. This is an exciting opportunity to join a highly invested, fast-growing semiconductor manufacturing environment where you will work with cutting-edge technology, advanced manufacturing equipment and modern clean-room facilities. Whether you have previous manufacturing experience or are looking to start a career within the semiconductor industry, full training will be provided. Working within a controlled clean-room environment, you will play a vital role in the production of high-quality semiconductor products used globally across a range of industries. This position offers excellent career development opportunities, ongoing training and the chance to become part of a global technology leader. The Role As a Semiconductor Production Operator, Manufacturing Operator, Production Technician or Clean Room Operative, you will be responsible for operating specialist FAB equipment and manufacturing tools while following strict quality, safety and process standards. You will accurately record production data, monitor manufacturing processes, and work closely with team leaders and colleagues to ensure production targets and quality standards are achieved. You will work within a highly regulated semiconductor fabrication environment where attention to detail, accuracy and compliance with operating procedures are essential. You will also be responsible for following all Environmental, Health and Safety (EHS) requirements and escalating any concerns when necessary. Key Responsibilities Operate specialist semiconductor manufacturing equipment and production tools within the FAB environment. Work within a controlled clean-room environment while adhering to clean-room protocols and contamination control procedures. Follow detailed manufacturing specifications, standard operating procedures and quality standards. Complete accurate system and production data entry for process documentation and traceability. Escalate equipment, quality or process concerns to senior operators or team leaders as required. Comply with all Environmental, Health and Safety requirements and contribute to a safe working environment. What We're Looking For Full training is provided; however, the ideal candidate will demonstrate strong attention to detail and a methodical approach to work. You will possess excellent communication and teamwork skills, good time management and the ability to follow detailed instructions. Basic computer literacy is essential as all manufacturing tools require data input and documentation. Candidates must be willing and able to work across all shift patterns. Previous experience within manufacturing, production, engineering, electronics manufacturing, semiconductor production, clean-room operations, assembly, pharmaceutical manufacturing, medical device production or process operations would be advantageous but is not essential. Shift Patterns Front End Days (30% Shift Allowance) 7:00am - 7:00pm Week 1: Saturday, Sunday, Monday, Tuesday Week 2: Sunday, Monday, Tuesday Back End Days (20% Shift Allowance) 7:00am - 7:00pm Week 1: Wednesday, Thursday, Friday Week 2: Wednesday, Thursday, Friday, Saturday Front End Nights (50% Shift Allowance) 7:00pm - 7:00am Week 1: Saturday, Sunday, Monday, Tuesday Week 2: Sunday, Monday, Tuesday Back End Nights (50% Shift Allowance) 7:00pm - 7:00am Week 1: Wednesday, Thursday, Friday Week 2: Wednesday, Thursday, Friday, Saturday Benefits Joining Vishay Newport means becoming part of a business that genuinely invests in its people. Employees benefit from fully funded training, learning and development opportunities, clear career progression pathways, annual merit reviews, life assurance at four times basic salary, free Bupa private healthcare, a competitive pension scheme with up to 7% employer contribution and access to an Employee Assistance Programme. Additional benefits include an on-site fitness centre, sports and social clubs, retail and entertainment discounts, an on-site restaurant, outdoor gardens and free parking. Why Join Vishay Newport? This is an excellent opportunity to build a long-term career with one of the world's leading semiconductor manufacturers. With substantial investment in new equipment, growing production capability and a commitment to employee development, there has never been a better time to join the Newport FAB and develop your career within advanced manufacturing and semiconductor technology. If you are searching for roles such as Manufacturing Operator, Production Operator, Semiconductor Operator, Clean Room Operative, Manufacturing Technician, Production Technician, Assembly Operative, Process Operator, Electronics Operator, Engineering Operative or Factory Operative, we would love to hear from you. Apply today with your up-to-date CV or contact the Manpower team on for more information. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
EE
Call Centre Operator
EE Doncaster, Yorkshire
Sales Advisors If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Doncaster team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Doncaster contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment. Shift Pattern: Mon Tue Wed Thu Fri Sat Sun 11:30-21:00 11:30-21:00 11:30-21:00 11:30-21:00 Day Off Day Off Day Off Day Off 08:00-17:45 08:00-17:45 08:00-17:45 08:00-17:45 Day Off Day Off 08:00-17:45 08:00-17:45 09:30-18:00 Day Off 09:00-17:00 09:00-17:00 09:00-17:00 08:00-17:45 Day Off 08:00-17:45 08:00-17:45 08:00-17:45 Day Off Day Off
Oct 27, 2026
Full time
Sales Advisors If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Doncaster team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Doncaster contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment. Shift Pattern: Mon Tue Wed Thu Fri Sat Sun 11:30-21:00 11:30-21:00 11:30-21:00 11:30-21:00 Day Off Day Off Day Off Day Off 08:00-17:45 08:00-17:45 08:00-17:45 08:00-17:45 Day Off Day Off 08:00-17:45 08:00-17:45 09:30-18:00 Day Off 09:00-17:00 09:00-17:00 09:00-17:00 08:00-17:45 Day Off 08:00-17:45 08:00-17:45 08:00-17:45 Day Off Day Off
EE
Sales Operator
EE Doncaster, Yorkshire
Sales Advisors If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Doncaster team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Doncaster contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment. Shift Pattern: Mon Tue Wed Thu Fri Sat Sun 11:30-21:00 11:30-21:00 11:30-21:00 11:30-21:00 Day Off Day Off Day Off Day Off 08:00-17:45 08:00-17:45 08:00-17:45 08:00-17:45 Day Off Day Off 08:00-17:45 08:00-17:45 09:30-18:00 Day Off 09:00-17:00 09:00-17:00 09:00-17:00 08:00-17:45 Day Off 08:00-17:45 08:00-17:45 08:00-17:45 Day Off Day Off
Oct 27, 2026
Full time
Sales Advisors If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Doncaster team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Doncaster contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment. Shift Pattern: Mon Tue Wed Thu Fri Sat Sun 11:30-21:00 11:30-21:00 11:30-21:00 11:30-21:00 Day Off Day Off Day Off Day Off 08:00-17:45 08:00-17:45 08:00-17:45 08:00-17:45 Day Off Day Off 08:00-17:45 08:00-17:45 09:30-18:00 Day Off 09:00-17:00 09:00-17:00 09:00-17:00 08:00-17:45 Day Off 08:00-17:45 08:00-17:45 08:00-17:45 Day Off Day Off
Fonehouse
Retail Account Manager
Fonehouse City, Sheffield
Retail Account Manager Location: National, field-based (North) Salary: Competitive package plus bonus, mobile phone, laptop and option for company car Contract: Permanent About Us (url removed) is an established name that has been selling mobile phones on the High Street since the 1990s. Today we are a fast-growing online retailer backed by over 60 stores across the UK and a busy call centre in Bracknell. Our customer base is over half a million, and our online business accounts for over 70% of sales. We work with major network operators, and we are now rolling out a national network of walk-in repair locations, supported by online marketing and B2B relationships. Technology and skilled people power everything we do, and we aim to make every customer touchpoint efficient, engaging and customer focused. The Role As Retail Account Manager, you will build and develop strong, productive relationships with our franchise partners. Your goal is to drive sustainable improvements in sales, profitability, compliance and customer experience across the franchise estate. You will be the key link between our franchisees and KTM Online. You will understand how each business is performing, spot opportunities and risks, agree clear improvement plans and make sure they are delivered. You will combine commercial challenge with practical support, helping franchisees get the most from their business over the long term. This is a national, field-based role with regular travel. You will report to the Head of Retail Partnerships. What You ll Be Doing: Managing a portfolio of franchise partners, with responsibility for commercial performance, relationships and operational standards. Supporting the Head of Retail Partnerships with strategic or larger multi-site franchise accounts, including store visits and performance reviews. Building trusted relationships with franchisees while constructively challenging performance and holding partners to agreed actions. Using data to track sales, profitability, customer and other KPIs, and to identify trends, risks and opportunities. Running structured business reviews and agreeing measurable improvement plans, then following them through to completion. Developing joint business plans with partners, with clear objectives for sales, profitability, compliance and development. Identifying underperforming stores, agreeing targeted action, and escalating persistent concerns where needed. Sharing best practice from high-performing stores across the network. Maintaining high regulatory, contractual, operational and brand standards, and making sure any corrective actions are completed on time. Coaching and training franchisee teams to improve product knowledge, sales performance and compliance. Working with Marketing and other internal teams on national and local campaigns, including local, B2B and service opportunities. Acting as the day-to-day contact for partners and resolving commercial and operational escalations. Forecasting performance and recommending commercial actions, drawing on data, market insight and franchisee feedback. Representing the voice of the franchise network internally and reporting regularly to senior management. What We re Looking For Essential: At least 2 years experience managing retail accounts, ideally in the mobile phone sector. Proven experience of managing commercial relationships and improving performance across multiple retail locations, ideally in a franchise, partner or multi-site environment. Experience of delivering coaching or training and assessing compliance within a retail framework. The ability to build trusted relationships while constructively challenging others and gaining commitment to agreed actions. Strong communication and interpersonal skills, with a consultative approach. Commercial awareness and the ability to analyse data and use it to influence performance. The ability to work independently, prioritise a portfolio and take ownership. Comfort with national travel, and a full driving licence. Competence in Microsoft Office, including Excel, Outlook and PowerPoint. Desirable: Experience in franchising, partner management, telecommunications or a comparable multi-site retail environment. An interest in mobile technology and telecommunications. Experience of resolving business or customer escalations. Self-motivated, adaptable and proactive. Benefits Get ready to dial into success and enjoy an array of incredible benefits along the way, including: Health Care Cash Plan Employee Discount Scheme offering you discounts with lots of stores Generous Pension Plan Above Statutory Holidays Company Events If you have proven experience of managing commercial relationships we would love to hear from you. Click apply now!
Oct 13, 2026
Full time
Retail Account Manager Location: National, field-based (North) Salary: Competitive package plus bonus, mobile phone, laptop and option for company car Contract: Permanent About Us (url removed) is an established name that has been selling mobile phones on the High Street since the 1990s. Today we are a fast-growing online retailer backed by over 60 stores across the UK and a busy call centre in Bracknell. Our customer base is over half a million, and our online business accounts for over 70% of sales. We work with major network operators, and we are now rolling out a national network of walk-in repair locations, supported by online marketing and B2B relationships. Technology and skilled people power everything we do, and we aim to make every customer touchpoint efficient, engaging and customer focused. The Role As Retail Account Manager, you will build and develop strong, productive relationships with our franchise partners. Your goal is to drive sustainable improvements in sales, profitability, compliance and customer experience across the franchise estate. You will be the key link between our franchisees and KTM Online. You will understand how each business is performing, spot opportunities and risks, agree clear improvement plans and make sure they are delivered. You will combine commercial challenge with practical support, helping franchisees get the most from their business over the long term. This is a national, field-based role with regular travel. You will report to the Head of Retail Partnerships. What You ll Be Doing: Managing a portfolio of franchise partners, with responsibility for commercial performance, relationships and operational standards. Supporting the Head of Retail Partnerships with strategic or larger multi-site franchise accounts, including store visits and performance reviews. Building trusted relationships with franchisees while constructively challenging performance and holding partners to agreed actions. Using data to track sales, profitability, customer and other KPIs, and to identify trends, risks and opportunities. Running structured business reviews and agreeing measurable improvement plans, then following them through to completion. Developing joint business plans with partners, with clear objectives for sales, profitability, compliance and development. Identifying underperforming stores, agreeing targeted action, and escalating persistent concerns where needed. Sharing best practice from high-performing stores across the network. Maintaining high regulatory, contractual, operational and brand standards, and making sure any corrective actions are completed on time. Coaching and training franchisee teams to improve product knowledge, sales performance and compliance. Working with Marketing and other internal teams on national and local campaigns, including local, B2B and service opportunities. Acting as the day-to-day contact for partners and resolving commercial and operational escalations. Forecasting performance and recommending commercial actions, drawing on data, market insight and franchisee feedback. Representing the voice of the franchise network internally and reporting regularly to senior management. What We re Looking For Essential: At least 2 years experience managing retail accounts, ideally in the mobile phone sector. Proven experience of managing commercial relationships and improving performance across multiple retail locations, ideally in a franchise, partner or multi-site environment. Experience of delivering coaching or training and assessing compliance within a retail framework. The ability to build trusted relationships while constructively challenging others and gaining commitment to agreed actions. Strong communication and interpersonal skills, with a consultative approach. Commercial awareness and the ability to analyse data and use it to influence performance. The ability to work independently, prioritise a portfolio and take ownership. Comfort with national travel, and a full driving licence. Competence in Microsoft Office, including Excel, Outlook and PowerPoint. Desirable: Experience in franchising, partner management, telecommunications or a comparable multi-site retail environment. An interest in mobile technology and telecommunications. Experience of resolving business or customer escalations. Self-motivated, adaptable and proactive. Benefits Get ready to dial into success and enjoy an array of incredible benefits along the way, including: Health Care Cash Plan Employee Discount Scheme offering you discounts with lots of stores Generous Pension Plan Above Statutory Holidays Company Events If you have proven experience of managing commercial relationships we would love to hear from you. Click apply now!

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