CNC Setter Operator (3-day week) 36,500 - 39,000 + Overtime + Bonus + Training + Excellent Benefits Sheffield, ideally located (Rotherham, Barnsley, Doncaster, Chesterfield, Worksop, etc) Are you a CNC Miller / Setter with experience on Vertical Machining Centres looking to join a well-established engineering manufacturer, offering long-term stability, structured training and the opportunity to increase earnings through shift premiums and overtime? Excellent opportunity to join a growing precision engineering business who offer a short working week, permanent role from day one and the chance to develop into multi-machine operation and higher skilled machining positions. The company operate a modern production facility machining precision steel components and will invest in your development, supporting progression into running multiple machines and improving technical capability over time. In this role you will set and operate CNC vertical machining centres, working to engineering drawings, adjusting tooling and offsets, and maintaining high quality standards within a production environment. This role suits a CNC Setter / Operator or CNC Miller looking for a secure long-term position, strong earning potential on nights and opportunities to progress technically within machining. The Role: Operating CNC Vertical Machining Centres (VMCs) Setting tools, offsets and running production batches Working to engineering drawings and tight tolerances The Person: Experience operating or setting CNC milling / VMC machines Able to read engineering drawings and work to tight tolerances Looking for a great work life balance Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Billy Clark at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Feb 06, 2026
Full time
CNC Setter Operator (3-day week) 36,500 - 39,000 + Overtime + Bonus + Training + Excellent Benefits Sheffield, ideally located (Rotherham, Barnsley, Doncaster, Chesterfield, Worksop, etc) Are you a CNC Miller / Setter with experience on Vertical Machining Centres looking to join a well-established engineering manufacturer, offering long-term stability, structured training and the opportunity to increase earnings through shift premiums and overtime? Excellent opportunity to join a growing precision engineering business who offer a short working week, permanent role from day one and the chance to develop into multi-machine operation and higher skilled machining positions. The company operate a modern production facility machining precision steel components and will invest in your development, supporting progression into running multiple machines and improving technical capability over time. In this role you will set and operate CNC vertical machining centres, working to engineering drawings, adjusting tooling and offsets, and maintaining high quality standards within a production environment. This role suits a CNC Setter / Operator or CNC Miller looking for a secure long-term position, strong earning potential on nights and opportunities to progress technically within machining. The Role: Operating CNC Vertical Machining Centres (VMCs) Setting tools, offsets and running production batches Working to engineering drawings and tight tolerances The Person: Experience operating or setting CNC milling / VMC machines Able to read engineering drawings and work to tight tolerances Looking for a great work life balance Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Billy Clark at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
We are currently recruiting for Risk Triage Operator's to work for Dorset Police. These roles will be based at either Winfrith near Dorchester or Bournemouth. This is a temporary ongoing role working a shift pattern. Week 1 Mon - Fri 08:00 - 16:00 Week 2 Mon - Fri 15:00 - 23:00 Monday to Friday hours = 13.08 plus shift allowance of 14% Purpose of this role is to - Acting as the first point of contact for members of the public using the 101 service, you will be responsible for providing an efficient and effective communications service. Utilising risk assessments you will ensure that the most appropriate help and support is established, providing an efficient and reactive response to requests for service from the public. The focus of Contact Management is on making every contact count by managing multiple resources, contacts, and associated risk simultaneously to deliver an effective communications service . Main Responsibilities Effective management of non-Emergency contact via 101 telephony, online reporting, emails, and social media platforms. Dynamic use of THRIVE LITE risk assessment and knowledge of Force Policies to establish relevant channel for calls, utilising the Force Triage guide to accurately assess and determine correct contact channel. Using a call handling log system to forward messages to police officers from members of the public. Investigate the nature of all calls and determine the caller requirements. To maintain performance in line with the departments' performance targets, namely call answer rates and qualitative targets. Deal appropriately with callers who may be emotional, distressed, vulnerable, drunk or in crisis. Support general administration via Microsoft office products and other bespoke software ESSENTIAL CRITERIA Due to Police Vetting Criteria you must have resided within the UK continuously for at least 3 years at the time of application Good IT skills - Ability to type (30 WPM) and capture information, quickly and accurately with a good working knowledge of Microsoft office packages in particular Outlook Good communication Skills - Ability to listen and question effectively and communicate in a concise and accurate manner whilst showing empathy and understanding to callers to provide high quality customer service Resilience - Shows reliability and resilience in difficult circumstances. Remains calm and confident and responds logically and decisively in difficult situations. Team Working Skills - Works effectively as a team member and helps build relationships within it. Actively helps and supports others to achieve team goals Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Feb 06, 2026
Seasonal
We are currently recruiting for Risk Triage Operator's to work for Dorset Police. These roles will be based at either Winfrith near Dorchester or Bournemouth. This is a temporary ongoing role working a shift pattern. Week 1 Mon - Fri 08:00 - 16:00 Week 2 Mon - Fri 15:00 - 23:00 Monday to Friday hours = 13.08 plus shift allowance of 14% Purpose of this role is to - Acting as the first point of contact for members of the public using the 101 service, you will be responsible for providing an efficient and effective communications service. Utilising risk assessments you will ensure that the most appropriate help and support is established, providing an efficient and reactive response to requests for service from the public. The focus of Contact Management is on making every contact count by managing multiple resources, contacts, and associated risk simultaneously to deliver an effective communications service . Main Responsibilities Effective management of non-Emergency contact via 101 telephony, online reporting, emails, and social media platforms. Dynamic use of THRIVE LITE risk assessment and knowledge of Force Policies to establish relevant channel for calls, utilising the Force Triage guide to accurately assess and determine correct contact channel. Using a call handling log system to forward messages to police officers from members of the public. Investigate the nature of all calls and determine the caller requirements. To maintain performance in line with the departments' performance targets, namely call answer rates and qualitative targets. Deal appropriately with callers who may be emotional, distressed, vulnerable, drunk or in crisis. Support general administration via Microsoft office products and other bespoke software ESSENTIAL CRITERIA Due to Police Vetting Criteria you must have resided within the UK continuously for at least 3 years at the time of application Good IT skills - Ability to type (30 WPM) and capture information, quickly and accurately with a good working knowledge of Microsoft office packages in particular Outlook Good communication Skills - Ability to listen and question effectively and communicate in a concise and accurate manner whilst showing empathy and understanding to callers to provide high quality customer service Resilience - Shows reliability and resilience in difficult circumstances. Remains calm and confident and responds logically and decisively in difficult situations. Team Working Skills - Works effectively as a team member and helps build relationships within it. Actively helps and supports others to achieve team goals Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Assistant store manager Kentish Town £26,500 plus monthly bonus and benefits Category Operations - Markets Job title Assistant store manager Kentish Town £26,500 plus monthly bonus and benefits Let's talk about the BENEFITS! Guaranteed monthly salary with fixed shift working hours. A multitude of benefits include a bonus scheme, 22 days holiday plus bank holidays, company pension scheme, private medical insurance, discounts on retail and tech, internal recognition & rewards, and lots more! Tailored and ongoing training opportunities. Promotion opportunity to Store Manager and District Trainer. Clear and proven structures and processes. Uniform provided. Let's talk about the JOB! Advising interested customers on site face to face in the store, over the phone, online and via email. Renting of our storage rooms, merchandise sales and achieving the required targets. Supporting existing customers with queries and any issues. General administrative activities and contract management. Support for the smooth operation of our stores. Let's talk about YOU! You ideally have retail / commercial work experience (e.g. consultative sales or customer service). You enjoy advising and convincing customers. You can work alone and in a team. You are reliable, honest, and committed. You are interested in further training and promotion opportunities. You do not mind keeping the warehouse clean. Microsoft Office: Outlook and Word is desirable Let's talk about NEXT STEPS! To find out together if our job fits you, we have a fast and transparent application process: Step 1: You send us your CV. Step 2: We will contact you within a few days. Step 3: Short video interview with the HR department Step 4: Personal interview with the District Manager and subsequent getting to know the job. Step 5: Decision on hiring on the same day or the following day. Contract type Permanent Full Time Equivalent % 100% We offer Lets talk about SHURGARD Europe! We have more than 750 employees and over 270 stores in seven European countries (Netherlands, France, Sweden, UK, Belgium, Germany and Denmark). SHURGARD Europe is the largest developer, owner and operator of self-storage in Europe. Salary range 26500 Other compensation 22 days annual leave, plus 8 public holidays Private medical insurance life assurance benefit at 4 x basic salary income protection policy perks (benefits and reward platform) (health and wellbeing support) Minimum level of education required 1 - Secondary school Minimum level of experience required Less than 2 years Job location United Kingdom, Kentish Town City London General information Organisation Shurgard is the largest self-storage provider in Europe. We have over 200 self-storage centres in 7 countries: Belgium, Denmark, France, Germany, Sweden, The Netherlands and United Kingdom. We help people store their belongings - often at times of big life changes. At Shurgard, we live and breathe our values of service, security, reliability, flexibility, convenience and cleanliness - to provide the best storage experience. Shurgard currently cater for the storage needs of more than 140.000 customers, employs over 700 people and is partly owned by Public Storage - the world's largest owner and operator of self-storage facilities with thousands of stores in the United States.
Feb 06, 2026
Full time
Assistant store manager Kentish Town £26,500 plus monthly bonus and benefits Category Operations - Markets Job title Assistant store manager Kentish Town £26,500 plus monthly bonus and benefits Let's talk about the BENEFITS! Guaranteed monthly salary with fixed shift working hours. A multitude of benefits include a bonus scheme, 22 days holiday plus bank holidays, company pension scheme, private medical insurance, discounts on retail and tech, internal recognition & rewards, and lots more! Tailored and ongoing training opportunities. Promotion opportunity to Store Manager and District Trainer. Clear and proven structures and processes. Uniform provided. Let's talk about the JOB! Advising interested customers on site face to face in the store, over the phone, online and via email. Renting of our storage rooms, merchandise sales and achieving the required targets. Supporting existing customers with queries and any issues. General administrative activities and contract management. Support for the smooth operation of our stores. Let's talk about YOU! You ideally have retail / commercial work experience (e.g. consultative sales or customer service). You enjoy advising and convincing customers. You can work alone and in a team. You are reliable, honest, and committed. You are interested in further training and promotion opportunities. You do not mind keeping the warehouse clean. Microsoft Office: Outlook and Word is desirable Let's talk about NEXT STEPS! To find out together if our job fits you, we have a fast and transparent application process: Step 1: You send us your CV. Step 2: We will contact you within a few days. Step 3: Short video interview with the HR department Step 4: Personal interview with the District Manager and subsequent getting to know the job. Step 5: Decision on hiring on the same day or the following day. Contract type Permanent Full Time Equivalent % 100% We offer Lets talk about SHURGARD Europe! We have more than 750 employees and over 270 stores in seven European countries (Netherlands, France, Sweden, UK, Belgium, Germany and Denmark). SHURGARD Europe is the largest developer, owner and operator of self-storage in Europe. Salary range 26500 Other compensation 22 days annual leave, plus 8 public holidays Private medical insurance life assurance benefit at 4 x basic salary income protection policy perks (benefits and reward platform) (health and wellbeing support) Minimum level of education required 1 - Secondary school Minimum level of experience required Less than 2 years Job location United Kingdom, Kentish Town City London General information Organisation Shurgard is the largest self-storage provider in Europe. We have over 200 self-storage centres in 7 countries: Belgium, Denmark, France, Germany, Sweden, The Netherlands and United Kingdom. We help people store their belongings - often at times of big life changes. At Shurgard, we live and breathe our values of service, security, reliability, flexibility, convenience and cleanliness - to provide the best storage experience. Shurgard currently cater for the storage needs of more than 140.000 customers, employs over 700 people and is partly owned by Public Storage - the world's largest owner and operator of self-storage facilities with thousands of stores in the United States.
We are currently recruiting for Risk Triage Operator's to work for Dorset Police. These roles will be based at either Winfrith near Dorchester or Bournemouth. This is a temporary ongoing role working a shift pattern. Week 1 Mon - Fri 08:00 - 16:00 Week 2 Mon - Fri 15:00 - 23:00 Monday to Friday hours = 13.08 plus shift allowance of 14% Purpose of this role is to - Acting as the first point of contact for members of the public using the 101 service, you will be responsible for providing an efficient and effective communications service. Utilising risk assessments you will ensure that the most appropriate help and support is established, providing an efficient and reactive response to requests for service from the public. The focus of Contact Management is on making every contact count by managing multiple resources, contacts, and associated risk simultaneously to deliver an effective communications service . Main Responsibilities Effective management of non-Emergency contact via 101 telephony, online reporting, emails, and social media platforms. Dynamic use of THRIVE LITE risk assessment and knowledge of Force Policies to establish relevant channel for calls, utilising the Force Triage guide to accurately assess and determine correct contact channel. Using a call handling log system to forward messages to police officers from members of the public. Investigate the nature of all calls and determine the caller requirements. To maintain performance in line with the departments' performance targets, namely call answer rates and qualitative targets. Deal appropriately with callers who may be emotional, distressed, vulnerable, drunk or in crisis. Support general administration via Microsoft office products and other bespoke software ESSENTIAL CRITERIA Due to Police Vetting Criteria you must have resided within the UK continuously for at least 3 years at the time of application Good IT skills - Ability to type (30 WPM) and capture information, quickly and accurately with a good working knowledge of Microsoft office packages in particular Outlook Good communication Skills - Ability to listen and question effectively and communicate in a concise and accurate manner whilst showing empathy and understanding to callers to provide high quality customer service Resilience - Shows reliability and resilience in difficult circumstances. Remains calm and confident and responds logically and decisively in difficult situations. Team Working Skills - Works effectively as a team member and helps build relationships within it. Actively helps and supports others to achieve team goals Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Feb 04, 2026
Seasonal
We are currently recruiting for Risk Triage Operator's to work for Dorset Police. These roles will be based at either Winfrith near Dorchester or Bournemouth. This is a temporary ongoing role working a shift pattern. Week 1 Mon - Fri 08:00 - 16:00 Week 2 Mon - Fri 15:00 - 23:00 Monday to Friday hours = 13.08 plus shift allowance of 14% Purpose of this role is to - Acting as the first point of contact for members of the public using the 101 service, you will be responsible for providing an efficient and effective communications service. Utilising risk assessments you will ensure that the most appropriate help and support is established, providing an efficient and reactive response to requests for service from the public. The focus of Contact Management is on making every contact count by managing multiple resources, contacts, and associated risk simultaneously to deliver an effective communications service . Main Responsibilities Effective management of non-Emergency contact via 101 telephony, online reporting, emails, and social media platforms. Dynamic use of THRIVE LITE risk assessment and knowledge of Force Policies to establish relevant channel for calls, utilising the Force Triage guide to accurately assess and determine correct contact channel. Using a call handling log system to forward messages to police officers from members of the public. Investigate the nature of all calls and determine the caller requirements. To maintain performance in line with the departments' performance targets, namely call answer rates and qualitative targets. Deal appropriately with callers who may be emotional, distressed, vulnerable, drunk or in crisis. Support general administration via Microsoft office products and other bespoke software ESSENTIAL CRITERIA Due to Police Vetting Criteria you must have resided within the UK continuously for at least 3 years at the time of application Good IT skills - Ability to type (30 WPM) and capture information, quickly and accurately with a good working knowledge of Microsoft office packages in particular Outlook Good communication Skills - Ability to listen and question effectively and communicate in a concise and accurate manner whilst showing empathy and understanding to callers to provide high quality customer service Resilience - Shows reliability and resilience in difficult circumstances. Remains calm and confident and responds logically and decisively in difficult situations. Team Working Skills - Works effectively as a team member and helps build relationships within it. Actively helps and supports others to achieve team goals Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Stora is a self storage software platform at the forefront of a technology-led revolution in the industry. We empower self storage operators to seamlessly manage their businesses, automate processes, and drive revenue growth. In just over 4 years, we've helped hundreds of operators around the world process tens of millions in automated payments. Known as innovators in our space, we're a fast-growing team focused on making self storage better for everyone. About the role We're hiring a Customer Success Manager to support and grow a portfolio of European customers. This role sits at the heart of our relationship with operators. You'll guide new customers through onboarding, support them as they embed Stora into their daily operations, and help ensure they continue to get real value from the platform over time. It's a great role for someone who enjoys working closely with customers, explaining software clearly, and taking ownership of relationships from onboarding through to long-term success. Why this role matters As Stora continues to expand across Europe, strong onboarding and proactive customer success are critical. The experience customers have in their first weeks and months with Stora has a direct impact on retention, growth, and how our product evolves. You'll play a key role in shaping that experience and feeding customer insight back into the business. What you'll do Onboard new European customers, guiding them through setup and training Act as the main point of contact for your assigned customer accounts Support customers via email and video calls, helping them resolve issues and adopt best practices Monitor account health and usage, spotting risks and opportunities early Help customers understand and use features that deliver the most value Keep clear records of activity and progress using tools like HubSpot and Notion Share customer feedback and insights with Product and Engineering We're looking for someone who Has experience in customer success, onboarding, account management, or SaaS support Is comfortable working with software and explaining it to non-technical users Is organised, reliable, and follows things through Communicates clearly and professionally, written and verbal Enjoys building relationships and helping customers succeed Experience in self-storage or European markets is not required. This role is best suited to someone who enjoys a mix of customer interaction, problem-solving, and structured work, and who is happy taking ownership of their accounts. Working pattern This is a hybrid role, with 2 days per week in our Belfast office and the remaining days working from home. What we offer Competitive salary Share options Hybrid working (2 days in office and 3 days WFH per week) 35 days holiday Private health insurance (for you + family) Company Pension plan Apple hardware Next steps We review applications on a rolling basis and will be in touch quickly if there's a good fit. Equal Opportunities at Stora Stora is proud to be an equal opportunities employer. We are committed to creating a diverse and inclusive workplace where everyone is treated with dignity and respect, and where individual differences are valued. We welcome applications from all suitably qualified candidates regardless of age, disability, gender, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religious belief or political opinion, or sexual orientation. All recruitment and employment decisions are made on the basis of merit, competence, and business need. We actively promote equality of opportunity and fair participation in line with our responsibilities under Northern Ireland equality legislation. If you require any reasonable adjustments during the recruitment process, please let us know.
Feb 04, 2026
Full time
Stora is a self storage software platform at the forefront of a technology-led revolution in the industry. We empower self storage operators to seamlessly manage their businesses, automate processes, and drive revenue growth. In just over 4 years, we've helped hundreds of operators around the world process tens of millions in automated payments. Known as innovators in our space, we're a fast-growing team focused on making self storage better for everyone. About the role We're hiring a Customer Success Manager to support and grow a portfolio of European customers. This role sits at the heart of our relationship with operators. You'll guide new customers through onboarding, support them as they embed Stora into their daily operations, and help ensure they continue to get real value from the platform over time. It's a great role for someone who enjoys working closely with customers, explaining software clearly, and taking ownership of relationships from onboarding through to long-term success. Why this role matters As Stora continues to expand across Europe, strong onboarding and proactive customer success are critical. The experience customers have in their first weeks and months with Stora has a direct impact on retention, growth, and how our product evolves. You'll play a key role in shaping that experience and feeding customer insight back into the business. What you'll do Onboard new European customers, guiding them through setup and training Act as the main point of contact for your assigned customer accounts Support customers via email and video calls, helping them resolve issues and adopt best practices Monitor account health and usage, spotting risks and opportunities early Help customers understand and use features that deliver the most value Keep clear records of activity and progress using tools like HubSpot and Notion Share customer feedback and insights with Product and Engineering We're looking for someone who Has experience in customer success, onboarding, account management, or SaaS support Is comfortable working with software and explaining it to non-technical users Is organised, reliable, and follows things through Communicates clearly and professionally, written and verbal Enjoys building relationships and helping customers succeed Experience in self-storage or European markets is not required. This role is best suited to someone who enjoys a mix of customer interaction, problem-solving, and structured work, and who is happy taking ownership of their accounts. Working pattern This is a hybrid role, with 2 days per week in our Belfast office and the remaining days working from home. What we offer Competitive salary Share options Hybrid working (2 days in office and 3 days WFH per week) 35 days holiday Private health insurance (for you + family) Company Pension plan Apple hardware Next steps We review applications on a rolling basis and will be in touch quickly if there's a good fit. Equal Opportunities at Stora Stora is proud to be an equal opportunities employer. We are committed to creating a diverse and inclusive workplace where everyone is treated with dignity and respect, and where individual differences are valued. We welcome applications from all suitably qualified candidates regardless of age, disability, gender, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religious belief or political opinion, or sexual orientation. All recruitment and employment decisions are made on the basis of merit, competence, and business need. We actively promote equality of opportunity and fair participation in line with our responsibilities under Northern Ireland equality legislation. If you require any reasonable adjustments during the recruitment process, please let us know.
Different Technologies Pty Ltd.
Manchester, Lancashire
Position: AI Solutions, Client Delivery & Customer Success Associate Location: Manchester Salary: £30K - £50K+ depending on experience About the Company: We're working with a fast-growing FinTech that's transforming how financial services engage their customers, building secure, instant digital experiences and now embedding AI into those interactions. They're helping banks, lenders, and fintechs deliver faster, smarter, more human client journeys. The Role: We're looking for someone who loves solving problems, building things, and helping clients realise the value of AI. You'll work directly with our customers, understanding their needs, shaping AI-enabled solutions, and owning delivery from concept to success. You'll be hands on: exploring client challenges, collaborating with product and tech teams, and getting into the details when needed. It's a mix of Customer Success, Solutions, and Delivery, ideal for someone who wants to grow fast and work at the frontier of AI in fintech. What You'll Do: Partner with clients to design and deliver AI-powered solutions. Run discovery sessions, map out workflows, and shape delivery plans. Drive adoption: Ensuring clients see measurable value and success. Coordinate internally across product, design, and engineering. Dive into technical or process challenges: Learn, fix, improve. Continuously feed insights back to improve how we build and deliver. Who You Are: Ambitious and curious: You want to learn, grow, and make an impact. Client-focused: You care about outcomes, not just outputs. Excited by AI: You see its potential and want to help others use it well. Problem-solver: When something breaks, you lean in, not out. Flexible operator: You don't get stuck in role boundaries; you just get things done. A background in Customer Success, Implementation, FinTech, or project delivery helps, but attitude, learning speed, and drive matter more than titles. Package: £30K+ for early-career / graduate candidates £40-50K+ for experienced hires City Centre location in Manchester Benefits Package Application Process: To apply, please submit your CV and a cover letter detailing your relevant experience and qualifications for the role. Applications will be reviewed on a rolling basis, so early submissions are encouraged. Equal Opportunity Employer: We value diversity and are committed to creating an inclusive work environment. We encourage applicants from all backgrounds to apply. Contact: Elvis Eckardt
Feb 03, 2026
Full time
Position: AI Solutions, Client Delivery & Customer Success Associate Location: Manchester Salary: £30K - £50K+ depending on experience About the Company: We're working with a fast-growing FinTech that's transforming how financial services engage their customers, building secure, instant digital experiences and now embedding AI into those interactions. They're helping banks, lenders, and fintechs deliver faster, smarter, more human client journeys. The Role: We're looking for someone who loves solving problems, building things, and helping clients realise the value of AI. You'll work directly with our customers, understanding their needs, shaping AI-enabled solutions, and owning delivery from concept to success. You'll be hands on: exploring client challenges, collaborating with product and tech teams, and getting into the details when needed. It's a mix of Customer Success, Solutions, and Delivery, ideal for someone who wants to grow fast and work at the frontier of AI in fintech. What You'll Do: Partner with clients to design and deliver AI-powered solutions. Run discovery sessions, map out workflows, and shape delivery plans. Drive adoption: Ensuring clients see measurable value and success. Coordinate internally across product, design, and engineering. Dive into technical or process challenges: Learn, fix, improve. Continuously feed insights back to improve how we build and deliver. Who You Are: Ambitious and curious: You want to learn, grow, and make an impact. Client-focused: You care about outcomes, not just outputs. Excited by AI: You see its potential and want to help others use it well. Problem-solver: When something breaks, you lean in, not out. Flexible operator: You don't get stuck in role boundaries; you just get things done. A background in Customer Success, Implementation, FinTech, or project delivery helps, but attitude, learning speed, and drive matter more than titles. Package: £30K+ for early-career / graduate candidates £40-50K+ for experienced hires City Centre location in Manchester Benefits Package Application Process: To apply, please submit your CV and a cover letter detailing your relevant experience and qualifications for the role. Applications will be reviewed on a rolling basis, so early submissions are encouraged. Equal Opportunity Employer: We value diversity and are committed to creating an inclusive work environment. We encourage applicants from all backgrounds to apply. Contact: Elvis Eckardt
We are looking for an experienced and motivated Customer Experience Manager to join our Customer Delivery & Operations team. As a key member of our team, you would be responsible for ensuring the satisfaction, retention, and commercial growth of our customers by proactively managing relationships, understanding their needs, and driving the adoption of our satellite software solutions. Working with satellite operators, manufacturers, and partners, the Customer Experience Manager will serve as the primary point of contact post-sales, providing a best-in-class customer service experience that will enable our customers to derive maximum value from our products and services while identifying opportunities for expansion. This role requires a blend of technical acumen, commercial awareness, customer first attitude, and strong interpersonal skills to bridge the gap between customer requirements and our software capabilities. The Customer Experience Manager will also be present from the beginning of the customer journey (pre-sales), assisting the sales team and providing continuity for the customer relationship through to onboarding. We see this role as being full time, although this is negotiable. Ideally we would like this role to be based in Edinburgh on a hybrid basis, to allow for regular interaction with the teams responsible for Product Management, Finance, Business Development, Sales and Marketing. As a member of the Customer Delivery & Operations team your key responsibilities would be: Customer Relationship Management Serve as the primary post-sale contact for customers, ensuring smooth onboarding, training, and integration of software solutions Develop and maintain strong, long-term relationships with key stakeholders within customer organisations Act as a trusted advisor in the management of customer relationships, providing insights and recommendations to optimise customers' use of our software Regularly engage with customers to assess satisfaction, usage, and potential challenges, resolving issues proactively Commercial & Growth Focus Identify and drive upsell, cross-sell, and renewal opportunities, working closely with the sales and product teams Track customer usage and business needs to identify opportunities for additional services, new feature adoption, or expanded usage Negotiate renewals and expansion contracts in alignment with commercial targets Provide customer feedback to the product and engineering teams to shape the product roadmap and ensure market fit Lead the first and second line technical support team, facilitating collaboration and liaison with 3 rd line product and services engineering teams to address customer queries or issues efficiently Guide customers through software implementation, integration, and best practices to maximise operational benefits Support the customer facing team of Application Engineers in the provision of training sessions, providing structure and guidance on the tools and assets used in its delivery Stay up to date with satellite industry trends and developments to anticipate customer needs and challenges Process & Performance Management Ownership and continued improvement of the Customer Support & Maintenance Model; including customer success processes, playbooks, and engagement strategies Maintain accurate records of customer interactions, satisfaction levels, and commercial opportunities in CRM systems Monitor key customer success metrics, including retention rates, churn risk, and revenue growth Essential skills and experience We see experience with the following as essential to the job: Previous experience in customer account management Understanding of satellite operations, satellite ground segment software, or satellite mission planning Familiarity with satellite communication protocols, telemetry data, or mission control software Ability to interpret technical documentation and translate technical concepts for non-technical stakeholders Personal skills We're especially looking for someone with the following skills and experience: Previous experience in developing and executing on a customer success strategy Strong communication and interpersonal skills, with the ability to engage effectively with technical and commercial stakeholders Excellent problem-solving abilities, with a proactive approach to identifying and resolving customer challenges Commercial mindset, with a track record of identifying revenue opportunities and negotiating renewals Highly organised with strong project management skills and the ability to manage multiple customer accounts Experience with managing, leading and developing teams Self-motivated and able to work independently while collaborating across teams We think that the following skills would definitely be valuable in this role: Experience in a customer-facing role within the satellite, aerospace, or telecommunications industry Knowledge of cloud-based software deployment and SaaS business models Experience using CRM tools such as Salesforce, HubSpot, or similar platforms Ability to conduct software demonstrations and training for customers Familiarity with scripting languages (e.g., Python) or data analysis tools used in satellite operations Experience working with software platforms, APIs, and integration workflows What we can offer you A competitive salary in the range of £45k-£55k depending on experience, with regular reviews A fantastic opportunity to join a growing, innovative, employee-centred business pushing boundaries in the space industry Flexible hours and hybrid working, enabling you to create your ideal work life balance 36 days paid holiday per annum Enhanced Company Sick Pay and Long-Term Sickness cover A Health Cash Plan to cover costs such as dental, physio and optical Life Assurance cover (x4 salary) As a member of the Bright Ascension team you would have a stake in the business through our Employee Benefit Trust which owns 13% of our business Enhanced maternity, paternity and adoption pay Opportunities for international travel for exhibitions and trade shows Investment in you and your skill development and the opportunity to attend relevant events and conferences to aid career / skill development Company events and regular activities for social engagement and team building An open, supportive, inclusive environment where you can explore your ideas and make a big difference to the product and business About Bright Ascension We are a fast growing, innovative company changing the way that software is developed in the space industry. With customers across the world, ranging from universities and space agencies, to commercial organisations and start-ups, our core technologies enable our customers to develop and operate space-based systems and services faster, cheaper and more reliably. Innovation is at the heart of what we do and it is our team which drives that innovation; this is reflected in our commitment to employee ownership, which gives all of us a voice, and a stake, in our current and future success. With offices in Dundee, Edinburgh and Bristol we now have 50 members of staff and plans to expand over the next 12 months. We are at a very exciting time in our ambitious growth plans and have fantastic opportunities for talented individuals to join our team.
Feb 03, 2026
Full time
We are looking for an experienced and motivated Customer Experience Manager to join our Customer Delivery & Operations team. As a key member of our team, you would be responsible for ensuring the satisfaction, retention, and commercial growth of our customers by proactively managing relationships, understanding their needs, and driving the adoption of our satellite software solutions. Working with satellite operators, manufacturers, and partners, the Customer Experience Manager will serve as the primary point of contact post-sales, providing a best-in-class customer service experience that will enable our customers to derive maximum value from our products and services while identifying opportunities for expansion. This role requires a blend of technical acumen, commercial awareness, customer first attitude, and strong interpersonal skills to bridge the gap between customer requirements and our software capabilities. The Customer Experience Manager will also be present from the beginning of the customer journey (pre-sales), assisting the sales team and providing continuity for the customer relationship through to onboarding. We see this role as being full time, although this is negotiable. Ideally we would like this role to be based in Edinburgh on a hybrid basis, to allow for regular interaction with the teams responsible for Product Management, Finance, Business Development, Sales and Marketing. As a member of the Customer Delivery & Operations team your key responsibilities would be: Customer Relationship Management Serve as the primary post-sale contact for customers, ensuring smooth onboarding, training, and integration of software solutions Develop and maintain strong, long-term relationships with key stakeholders within customer organisations Act as a trusted advisor in the management of customer relationships, providing insights and recommendations to optimise customers' use of our software Regularly engage with customers to assess satisfaction, usage, and potential challenges, resolving issues proactively Commercial & Growth Focus Identify and drive upsell, cross-sell, and renewal opportunities, working closely with the sales and product teams Track customer usage and business needs to identify opportunities for additional services, new feature adoption, or expanded usage Negotiate renewals and expansion contracts in alignment with commercial targets Provide customer feedback to the product and engineering teams to shape the product roadmap and ensure market fit Lead the first and second line technical support team, facilitating collaboration and liaison with 3 rd line product and services engineering teams to address customer queries or issues efficiently Guide customers through software implementation, integration, and best practices to maximise operational benefits Support the customer facing team of Application Engineers in the provision of training sessions, providing structure and guidance on the tools and assets used in its delivery Stay up to date with satellite industry trends and developments to anticipate customer needs and challenges Process & Performance Management Ownership and continued improvement of the Customer Support & Maintenance Model; including customer success processes, playbooks, and engagement strategies Maintain accurate records of customer interactions, satisfaction levels, and commercial opportunities in CRM systems Monitor key customer success metrics, including retention rates, churn risk, and revenue growth Essential skills and experience We see experience with the following as essential to the job: Previous experience in customer account management Understanding of satellite operations, satellite ground segment software, or satellite mission planning Familiarity with satellite communication protocols, telemetry data, or mission control software Ability to interpret technical documentation and translate technical concepts for non-technical stakeholders Personal skills We're especially looking for someone with the following skills and experience: Previous experience in developing and executing on a customer success strategy Strong communication and interpersonal skills, with the ability to engage effectively with technical and commercial stakeholders Excellent problem-solving abilities, with a proactive approach to identifying and resolving customer challenges Commercial mindset, with a track record of identifying revenue opportunities and negotiating renewals Highly organised with strong project management skills and the ability to manage multiple customer accounts Experience with managing, leading and developing teams Self-motivated and able to work independently while collaborating across teams We think that the following skills would definitely be valuable in this role: Experience in a customer-facing role within the satellite, aerospace, or telecommunications industry Knowledge of cloud-based software deployment and SaaS business models Experience using CRM tools such as Salesforce, HubSpot, or similar platforms Ability to conduct software demonstrations and training for customers Familiarity with scripting languages (e.g., Python) or data analysis tools used in satellite operations Experience working with software platforms, APIs, and integration workflows What we can offer you A competitive salary in the range of £45k-£55k depending on experience, with regular reviews A fantastic opportunity to join a growing, innovative, employee-centred business pushing boundaries in the space industry Flexible hours and hybrid working, enabling you to create your ideal work life balance 36 days paid holiday per annum Enhanced Company Sick Pay and Long-Term Sickness cover A Health Cash Plan to cover costs such as dental, physio and optical Life Assurance cover (x4 salary) As a member of the Bright Ascension team you would have a stake in the business through our Employee Benefit Trust which owns 13% of our business Enhanced maternity, paternity and adoption pay Opportunities for international travel for exhibitions and trade shows Investment in you and your skill development and the opportunity to attend relevant events and conferences to aid career / skill development Company events and regular activities for social engagement and team building An open, supportive, inclusive environment where you can explore your ideas and make a big difference to the product and business About Bright Ascension We are a fast growing, innovative company changing the way that software is developed in the space industry. With customers across the world, ranging from universities and space agencies, to commercial organisations and start-ups, our core technologies enable our customers to develop and operate space-based systems and services faster, cheaper and more reliably. Innovation is at the heart of what we do and it is our team which drives that innovation; this is reflected in our commitment to employee ownership, which gives all of us a voice, and a stake, in our current and future success. With offices in Dundee, Edinburgh and Bristol we now have 50 members of staff and plans to expand over the next 12 months. We are at a very exciting time in our ambitious growth plans and have fantastic opportunities for talented individuals to join our team.
Centre Manager - Sports, Leisure and Fitness Northfield, Birmingham £37,000 + excellent benefits We are looking for a Centre Manager to assume responsibility for a state-of-the-art sports, leisure and fitness centre in Northfield, Birmingham. This high usage centre attracts the whole family with multiple pools, an extensive aquatics programme, large gym and junior and adult studio timetable, clubs and holiday programmes. You would be working for an ambitious progressive Leisure Trust who are on a mission to increase the health, well-being and physical activity levels of the communities they serve. They continue to invest in their teams, their facilities and services, and are adding more centres to their portfolio so this is a fantastic opportunity to develop and advance your career in the future. Overview of the role Lead and manage the Duty Manager teams, including recruitment, development, and performance management. Take responsibility for the day-to-day operations and health and safety of the centre to ensure it is clean, safe, compliant and in great working order. Working with the fitness and aquatics teams to improve the customer experience and customer retention. Support with managing the budgets and delivering the business plan. Handle customer enquiries, complaints and ensuring high levels of service delivery. Work a range of shifts including one early a week, one late a week, several mid shifts for management/admin and working one weekend a month. Benefits 21 days annual leave plus Bank Holidays + your birthday off Up to 6% employer matched pension contribution. Free on-site carpark. Free gym membership and big discounts on clubs, programmes, F&B and retail. Ongoing investment into your professional development with additional qualifications and courses and advancement opportunities. The ideal candidate Passionate about delivering a great customer experience and increasing the health and wellbeing of your community. Comprehensive experience in managing multi-faceted venue operations including health and safety and swimming pool operations. Experience in coaching, developing, leading and organising large teams. Fitness/Leisure Management industry experience possibly as a Club Manager, Centre Manager or Deputy General Manager, Operations Manager or Head of ready for the next step. Hold your National Pool Lifeguard, First Aid at Work and pool plant operators' qualifications OR willing to undertake them through the company as part of the onboarding process. Have your own transport or living close to Northfield for easy access to the centre on a shift basis. For more information, please click apply and we will be in contact with you promptly if you have the right level of experience.
Feb 02, 2026
Full time
Centre Manager - Sports, Leisure and Fitness Northfield, Birmingham £37,000 + excellent benefits We are looking for a Centre Manager to assume responsibility for a state-of-the-art sports, leisure and fitness centre in Northfield, Birmingham. This high usage centre attracts the whole family with multiple pools, an extensive aquatics programme, large gym and junior and adult studio timetable, clubs and holiday programmes. You would be working for an ambitious progressive Leisure Trust who are on a mission to increase the health, well-being and physical activity levels of the communities they serve. They continue to invest in their teams, their facilities and services, and are adding more centres to their portfolio so this is a fantastic opportunity to develop and advance your career in the future. Overview of the role Lead and manage the Duty Manager teams, including recruitment, development, and performance management. Take responsibility for the day-to-day operations and health and safety of the centre to ensure it is clean, safe, compliant and in great working order. Working with the fitness and aquatics teams to improve the customer experience and customer retention. Support with managing the budgets and delivering the business plan. Handle customer enquiries, complaints and ensuring high levels of service delivery. Work a range of shifts including one early a week, one late a week, several mid shifts for management/admin and working one weekend a month. Benefits 21 days annual leave plus Bank Holidays + your birthday off Up to 6% employer matched pension contribution. Free on-site carpark. Free gym membership and big discounts on clubs, programmes, F&B and retail. Ongoing investment into your professional development with additional qualifications and courses and advancement opportunities. The ideal candidate Passionate about delivering a great customer experience and increasing the health and wellbeing of your community. Comprehensive experience in managing multi-faceted venue operations including health and safety and swimming pool operations. Experience in coaching, developing, leading and organising large teams. Fitness/Leisure Management industry experience possibly as a Club Manager, Centre Manager or Deputy General Manager, Operations Manager or Head of ready for the next step. Hold your National Pool Lifeguard, First Aid at Work and pool plant operators' qualifications OR willing to undertake them through the company as part of the onboarding process. Have your own transport or living close to Northfield for easy access to the centre on a shift basis. For more information, please click apply and we will be in contact with you promptly if you have the right level of experience.
Job Title Engagement & Communications Specialist (Deployment Support) Overview This role supports nationwide device deployment activity across a retail branch network. It focuses on delivering clear, timely communications to branch operators and internal teams, supporting engagement, managing queries, and ensuring deployment activity progresses smoothly. The role sits within a BAU implementation environment and supports ongoing rollout activity. It's an operational support role, and suited to a junior mid level candidate with strong communication, organisation, and stakeholder skills. Key Responsibilities Deliver end-to-end communications (using standardises process' and templates) to branch operators during deployment activity. Act as a central point of contact for deployment-related queries, follow-ups and escalations. Maintain accurate records of engagement, responses, and progress throughout the deployment lifecycle. Work closely with deployment, planning, and tracking teams to support rollout activity. Escalate issues or risks clearly and appropriately. Use a range of communication channels including email, internal platforms, webinars, and Teams. Skills & Experience Strong written and verbal communication skills. Experience supporting stakeholder communications in an operational or change environment. Highly organised, with strong attention to detail and record-keeping. Comfortable managing high volumes of communication and working at pace. Confident using multiple systems and communication tools. Role Profile Junior mid level delivery role Operational and admin-heavy Focused on engagement, tracking, and communication delivery Feeds updates into central deployment teams If this looks like a suitable opportunity, please apply with your latest CV, or email me directly at (url removed) / (url removed)
Feb 02, 2026
Contractor
Job Title Engagement & Communications Specialist (Deployment Support) Overview This role supports nationwide device deployment activity across a retail branch network. It focuses on delivering clear, timely communications to branch operators and internal teams, supporting engagement, managing queries, and ensuring deployment activity progresses smoothly. The role sits within a BAU implementation environment and supports ongoing rollout activity. It's an operational support role, and suited to a junior mid level candidate with strong communication, organisation, and stakeholder skills. Key Responsibilities Deliver end-to-end communications (using standardises process' and templates) to branch operators during deployment activity. Act as a central point of contact for deployment-related queries, follow-ups and escalations. Maintain accurate records of engagement, responses, and progress throughout the deployment lifecycle. Work closely with deployment, planning, and tracking teams to support rollout activity. Escalate issues or risks clearly and appropriately. Use a range of communication channels including email, internal platforms, webinars, and Teams. Skills & Experience Strong written and verbal communication skills. Experience supporting stakeholder communications in an operational or change environment. Highly organised, with strong attention to detail and record-keeping. Comfortable managing high volumes of communication and working at pace. Confident using multiple systems and communication tools. Role Profile Junior mid level delivery role Operational and admin-heavy Focused on engagement, tracking, and communication delivery Feeds updates into central deployment teams If this looks like a suitable opportunity, please apply with your latest CV, or email me directly at (url removed) / (url removed)
An established aerospace manufacturing organisation based in Yeovil is seeking experienced CNC Turners to join various shift patterns on a contract basis . The successful candidate will be responsible for the manufacture of aerospace components in line with manufacturing instructions, engineering specifications, and customer/regulatory requirements. Available shifts: Days: Mon-Fri. Week 1: 7am-3pm. Week 2: 3pm-midnight. 22.41 per hour (Skilled Worker) OR 23.06 per hour (indentured Skilled Worker) Nights: After one month training period on day shift ( 18.99- 19.54/hr): Sun 10pm-7am. Mon-Thurs nights Midnight - 7am 28.49 per hour (Skilled Worker) OR 29.31 per hour (indentured Skilled Worker) Weekends: Fri, Sat & Sun. 7am-7pm. Friday pay: 18.99 per hour (Skilled Worker) OR 19.54 per hour (indentured Skilled Worker) Sat & Sun pay: 26.21 per hour (Skilled Worker) OR 26.97 per hour (indentured Skilled Worker) All pay rates attract holiday pay in addition (An extra 12.07% per hour). We can only accept UK or NATO passport holders due to the nature of the work. Please DO NOT apply if you do not hold a UK or NATO passport. Main responsibilities: Centre lathe turning - manufacturing parts from start to finish to aerospace specifications Setting and running bespoke work on 2-axis CNC lathes Operator Control of Quality (OCQ), including stamping to confirm quality standards Ensuring on-time delivery by completing work to the required quality and schedule Interpreting engineering drawings and following documented processes Working effectively within a lean manufacturing environment Ideal Candidate Profile: Engineering Apprenticeship ( desirable but not essential ) Previous experience with Mazatrol/Mazak controls preferred Strong knowledge of CNC and/or manual turning Confident using hand measuring equipment (Vernier, Micrometer, Thread & Plug Gauges) High standard of Health & Safety awareness Experience working to company processes and procedures Ability to work in a customer-focused environment and achieve targets Comfortable collaborating with Designers and Engineers Understanding of aerospace manufacturing practices and safety-critical work PC literate Strong attention to Health & Safety at all times Team player with flexibility and initiative Commitment to continuous improvement Vetting will include a right to work check, drug screen, full 5 years' referencing and a DBS check. If you are interested in applying for this position, and you meet the above requirements, please apply immediately. Due to the number of applications we receive, it's not always possible to contact unsuccessful applicants. Unless you hear from us within 14 days of your application, please assume that you have been unsuccessful on this occasion.
Jan 31, 2026
Contractor
An established aerospace manufacturing organisation based in Yeovil is seeking experienced CNC Turners to join various shift patterns on a contract basis . The successful candidate will be responsible for the manufacture of aerospace components in line with manufacturing instructions, engineering specifications, and customer/regulatory requirements. Available shifts: Days: Mon-Fri. Week 1: 7am-3pm. Week 2: 3pm-midnight. 22.41 per hour (Skilled Worker) OR 23.06 per hour (indentured Skilled Worker) Nights: After one month training period on day shift ( 18.99- 19.54/hr): Sun 10pm-7am. Mon-Thurs nights Midnight - 7am 28.49 per hour (Skilled Worker) OR 29.31 per hour (indentured Skilled Worker) Weekends: Fri, Sat & Sun. 7am-7pm. Friday pay: 18.99 per hour (Skilled Worker) OR 19.54 per hour (indentured Skilled Worker) Sat & Sun pay: 26.21 per hour (Skilled Worker) OR 26.97 per hour (indentured Skilled Worker) All pay rates attract holiday pay in addition (An extra 12.07% per hour). We can only accept UK or NATO passport holders due to the nature of the work. Please DO NOT apply if you do not hold a UK or NATO passport. Main responsibilities: Centre lathe turning - manufacturing parts from start to finish to aerospace specifications Setting and running bespoke work on 2-axis CNC lathes Operator Control of Quality (OCQ), including stamping to confirm quality standards Ensuring on-time delivery by completing work to the required quality and schedule Interpreting engineering drawings and following documented processes Working effectively within a lean manufacturing environment Ideal Candidate Profile: Engineering Apprenticeship ( desirable but not essential ) Previous experience with Mazatrol/Mazak controls preferred Strong knowledge of CNC and/or manual turning Confident using hand measuring equipment (Vernier, Micrometer, Thread & Plug Gauges) High standard of Health & Safety awareness Experience working to company processes and procedures Ability to work in a customer-focused environment and achieve targets Comfortable collaborating with Designers and Engineers Understanding of aerospace manufacturing practices and safety-critical work PC literate Strong attention to Health & Safety at all times Team player with flexibility and initiative Commitment to continuous improvement Vetting will include a right to work check, drug screen, full 5 years' referencing and a DBS check. If you are interested in applying for this position, and you meet the above requirements, please apply immediately. Due to the number of applications we receive, it's not always possible to contact unsuccessful applicants. Unless you hear from us within 14 days of your application, please assume that you have been unsuccessful on this occasion.
We are currently recruiting for Risk Triage Operator's to work for Dorset Police. These roles will be based at either Winfrith near Dorchester or Bournemouth. This is a temporary ongoing role working a shift pattern. Week 1 Mon - Fri 08:00 - 16:00 Week 2 Mon - Fri 15:00 - 23:00 Monday to Friday hours = 13.08 plus shift allowance of 14% Purpose of this role is to - Acting as the first point of contact for members of the public using the 101 service, you will be responsible for providing an efficient and effective communications service. Utilising risk assessments you will ensure that the most appropriate help and support is established, providing an efficient and reactive response to requests for service from the public. The focus of Contact Management is on making every contact count by managing multiple resources, contacts, and associated risk simultaneously to deliver an effective communications service . Main Responsibilities Effective management of non-Emergency contact via 101 telephony, online reporting, emails, and social media platforms. Dynamic use of THRIVE LITE risk assessment and knowledge of Force Policies to establish relevant channel for calls, utilising the Force Triage guide to accurately assess and determine correct contact channel. Using a call handling log system to forward messages to police officers from members of the public. Investigate the nature of all calls and determine the caller requirements. To maintain performance in line with the departments' performance targets, namely call answer rates and qualitative targets. Deal appropriately with callers who may be emotional, distressed, vulnerable, drunk or in crisis. Support general administration via Microsoft office products and other bespoke software ESSENTIAL CRITERIA Due to Police Vetting Criteria you must have resided within the UK continuously for at least 3 years at the time of application Good IT skills - Ability to type (30 WPM) and capture information, quickly and accurately with a good working knowledge of Microsoft office packages in particular Outlook Good communication Skills - Ability to listen and question effectively and communicate in a concise and accurate manner whilst showing empathy and understanding to callers to provide high quality customer service Resilience - Shows reliability and resilience in difficult circumstances. Remains calm and confident and responds logically and decisively in difficult situations. Team Working Skills - Works effectively as a team member and helps build relationships within it. Actively helps and supports others to achieve team goals Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jan 30, 2026
Seasonal
We are currently recruiting for Risk Triage Operator's to work for Dorset Police. These roles will be based at either Winfrith near Dorchester or Bournemouth. This is a temporary ongoing role working a shift pattern. Week 1 Mon - Fri 08:00 - 16:00 Week 2 Mon - Fri 15:00 - 23:00 Monday to Friday hours = 13.08 plus shift allowance of 14% Purpose of this role is to - Acting as the first point of contact for members of the public using the 101 service, you will be responsible for providing an efficient and effective communications service. Utilising risk assessments you will ensure that the most appropriate help and support is established, providing an efficient and reactive response to requests for service from the public. The focus of Contact Management is on making every contact count by managing multiple resources, contacts, and associated risk simultaneously to deliver an effective communications service . Main Responsibilities Effective management of non-Emergency contact via 101 telephony, online reporting, emails, and social media platforms. Dynamic use of THRIVE LITE risk assessment and knowledge of Force Policies to establish relevant channel for calls, utilising the Force Triage guide to accurately assess and determine correct contact channel. Using a call handling log system to forward messages to police officers from members of the public. Investigate the nature of all calls and determine the caller requirements. To maintain performance in line with the departments' performance targets, namely call answer rates and qualitative targets. Deal appropriately with callers who may be emotional, distressed, vulnerable, drunk or in crisis. Support general administration via Microsoft office products and other bespoke software ESSENTIAL CRITERIA Due to Police Vetting Criteria you must have resided within the UK continuously for at least 3 years at the time of application Good IT skills - Ability to type (30 WPM) and capture information, quickly and accurately with a good working knowledge of Microsoft office packages in particular Outlook Good communication Skills - Ability to listen and question effectively and communicate in a concise and accurate manner whilst showing empathy and understanding to callers to provide high quality customer service Resilience - Shows reliability and resilience in difficult circumstances. Remains calm and confident and responds logically and decisively in difficult situations. Team Working Skills - Works effectively as a team member and helps build relationships within it. Actively helps and supports others to achieve team goals Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
CNC Setter/Operator Andover, SP10 35000- 40000 per annum Permanent CNC Setter/Operator urgently required to join a leading business and team of highly skilled engineers. You will be expected to perform all functions of the machine including setup, operation, and maintenance of our market leading Matsuura 5-axis production centres. In the role you will be expected to work with other members of the team to ensure that all work orders are completed on time and within our expected quality targets. Essential Requirements: Previous experience in a similar role. Set up, operate, and maintain 3/5-axis mills Set up and operate precision measuring instruments Disciplined approach to manufacturing and component quality. Enthusiastic approach to learning. Be able to work without close supervision. Energetic and dynamic individual with "can do" attitude. Punctual, reliable, and trustworthy. Preferred: Previous experience operating CNC machines. A broad understanding of metallic materials Experience on Fanuc operating systems Edgecam knowledge or similar CAM system How to Apply: If you have the above skills and wish to be considered for the position or find out more details then please contact Jaya Tiwari on (phone number removed) or submit your CV to (url removed) or you can directly apply to this advert. Proactive Global is committed to equality in the workplace and is an equal opportunity employer. Proactive Global is acting as an Employment Business in relation to this vacancy. Proactive Global is committed to equality in the workplace and is an equal opportunity employer. Proactive Global is acting as an Employment Business in relation to this vacancy.
Jan 30, 2026
Full time
CNC Setter/Operator Andover, SP10 35000- 40000 per annum Permanent CNC Setter/Operator urgently required to join a leading business and team of highly skilled engineers. You will be expected to perform all functions of the machine including setup, operation, and maintenance of our market leading Matsuura 5-axis production centres. In the role you will be expected to work with other members of the team to ensure that all work orders are completed on time and within our expected quality targets. Essential Requirements: Previous experience in a similar role. Set up, operate, and maintain 3/5-axis mills Set up and operate precision measuring instruments Disciplined approach to manufacturing and component quality. Enthusiastic approach to learning. Be able to work without close supervision. Energetic and dynamic individual with "can do" attitude. Punctual, reliable, and trustworthy. Preferred: Previous experience operating CNC machines. A broad understanding of metallic materials Experience on Fanuc operating systems Edgecam knowledge or similar CAM system How to Apply: If you have the above skills and wish to be considered for the position or find out more details then please contact Jaya Tiwari on (phone number removed) or submit your CV to (url removed) or you can directly apply to this advert. Proactive Global is committed to equality in the workplace and is an equal opportunity employer. Proactive Global is acting as an Employment Business in relation to this vacancy. Proactive Global is committed to equality in the workplace and is an equal opportunity employer. Proactive Global is acting as an Employment Business in relation to this vacancy.
CNC Operator - Mills Location: Southend-On-Sea Salary: 29,500 per annum A leading aerospace manufacturer is seeking an experienced CNC Operator to join their team. The role involves operating horizontal and vertical CNC machining centres to produce precision components from engineering drawings. Key Responsibilities: Manufacture small-batch components to tight tolerances Use precision measuring equipment to verify accuracy Deburr, drill, pack, and support other manufacturing areas Maintain high standards of quality and safety Skills & Experience: Proven CNC Operating experience using mills, ideally in aerospace or automotive Ability to read and interpret engineering drawings Competent with metal materials, metric & imperial measurements GCSEs in Maths & English (preferred) Attention to detail, methodical, able to work independently and in a team Benefits: 24 days' holiday plus bank holidays Health Care Scheme, Pension & Life Assurance Employee Assistance Programme Free on-site parking & gym, caf and social club Note: Sponsorship is not available for this role. To apply, contact Julia at Prime Appointments or apply via CV-Library.
Jan 30, 2026
Full time
CNC Operator - Mills Location: Southend-On-Sea Salary: 29,500 per annum A leading aerospace manufacturer is seeking an experienced CNC Operator to join their team. The role involves operating horizontal and vertical CNC machining centres to produce precision components from engineering drawings. Key Responsibilities: Manufacture small-batch components to tight tolerances Use precision measuring equipment to verify accuracy Deburr, drill, pack, and support other manufacturing areas Maintain high standards of quality and safety Skills & Experience: Proven CNC Operating experience using mills, ideally in aerospace or automotive Ability to read and interpret engineering drawings Competent with metal materials, metric & imperial measurements GCSEs in Maths & English (preferred) Attention to detail, methodical, able to work independently and in a team Benefits: 24 days' holiday plus bank holidays Health Care Scheme, Pension & Life Assurance Employee Assistance Programme Free on-site parking & gym, caf and social club Note: Sponsorship is not available for this role. To apply, contact Julia at Prime Appointments or apply via CV-Library.
Sales Manager UK Retrofit Projects (Power Generation / Marine / Rail / Automotive) UK-wide field role 1 day per week in office (approx.) We re recruiting on behalf of a highly regarded engineering manufacturer that s expanding its UK retrofit business across power generation, marine, rail and automotive markets. This is a new opportunity created as part of planned growth. This is a true new business hunter role, ideal for a commercially driven salesperson who thrives on opening doors, building pipelines, and converting technically complex opportunities into long-term customer partnerships. As Sales Manager you ll take ownership of UK retrofit project sales, targeting a wide range of applications including: Power generation (typical project values around £100k) Marine (longer-term supply contracts and OEM opportunities) Rail (often £500k+, including work with major operators/OEMs) Off-highway and construction equipment (smaller projects from tens of thousands) This role offers a strong mix of large, strategic contracts and high-volume retrofit opportunities, with plenty of scope to build a long-term territory and make a genuine impact. Sales Manager - Role and Responsibilities - Aftermarket, Retrofit, Power Generation, Marine, Rail, Automotive, New Business Proactively identify and win new retrofit business across the UK Manage the full sales cycle: prospecting, client engagement, technical discussions, quotation support, and close Attend customer sites once or twice per week for technical meetings and project development Develop relationships with key stakeholders across engineering, procurement, and operations Maintain a structured pipeline and provide accurate forecasting Work closely with internal technical teams to ensure solutions meet customer needs Sales Manager - Role and Responsibilities - Aftermarket, Retrofit, Power Generation, Marine, Rail, Automotive, New Business Retrofit solutions into off-highway automotive, power generation, rail, or data centre power supply environments Similar engineered products where technical credibility and solution selling are essential You ll be someone who enjoys autonomy, is confident in front of customers, and is comfortable balancing quick wins with longer-term, high-value programmes Sales Manager, Aftermarket, Retrofit, Power Generation, Marine, Rail, Automotive, New Business If you re an ambitious technical salesperson looking for a high-impact UK role with a growing business in aftermarket retrofit projects, we d love to hear from you! Apply now or contact us in confidence to discuss the opportunity in more detail.
Jan 30, 2026
Full time
Sales Manager UK Retrofit Projects (Power Generation / Marine / Rail / Automotive) UK-wide field role 1 day per week in office (approx.) We re recruiting on behalf of a highly regarded engineering manufacturer that s expanding its UK retrofit business across power generation, marine, rail and automotive markets. This is a new opportunity created as part of planned growth. This is a true new business hunter role, ideal for a commercially driven salesperson who thrives on opening doors, building pipelines, and converting technically complex opportunities into long-term customer partnerships. As Sales Manager you ll take ownership of UK retrofit project sales, targeting a wide range of applications including: Power generation (typical project values around £100k) Marine (longer-term supply contracts and OEM opportunities) Rail (often £500k+, including work with major operators/OEMs) Off-highway and construction equipment (smaller projects from tens of thousands) This role offers a strong mix of large, strategic contracts and high-volume retrofit opportunities, with plenty of scope to build a long-term territory and make a genuine impact. Sales Manager - Role and Responsibilities - Aftermarket, Retrofit, Power Generation, Marine, Rail, Automotive, New Business Proactively identify and win new retrofit business across the UK Manage the full sales cycle: prospecting, client engagement, technical discussions, quotation support, and close Attend customer sites once or twice per week for technical meetings and project development Develop relationships with key stakeholders across engineering, procurement, and operations Maintain a structured pipeline and provide accurate forecasting Work closely with internal technical teams to ensure solutions meet customer needs Sales Manager - Role and Responsibilities - Aftermarket, Retrofit, Power Generation, Marine, Rail, Automotive, New Business Retrofit solutions into off-highway automotive, power generation, rail, or data centre power supply environments Similar engineered products where technical credibility and solution selling are essential You ll be someone who enjoys autonomy, is confident in front of customers, and is comfortable balancing quick wins with longer-term, high-value programmes Sales Manager, Aftermarket, Retrofit, Power Generation, Marine, Rail, Automotive, New Business If you re an ambitious technical salesperson looking for a high-impact UK role with a growing business in aftermarket retrofit projects, we d love to hear from you! Apply now or contact us in confidence to discuss the opportunity in more detail.
Start Date: 23/02/2026 Where : BT Glasgow Contact Centre - Alexander Bain House Full Time: Permanent Salary: £25.087 rising to £25.684 after 8 months, plus uncapped commission Sales Advisor What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Jan 30, 2026
Full time
Start Date: 23/02/2026 Where : BT Glasgow Contact Centre - Alexander Bain House Full Time: Permanent Salary: £25.087 rising to £25.684 after 8 months, plus uncapped commission Sales Advisor What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Start Date: 23/02/2026 Where : BT Glasgow Contact Centre - Alexander Bain House Full Time: Permanent Salary: £25.087 rising to £25.684 after 8 months, plus uncapped commission Sales Advisor What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Jan 30, 2026
Full time
Start Date: 23/02/2026 Where : BT Glasgow Contact Centre - Alexander Bain House Full Time: Permanent Salary: £25.087 rising to £25.684 after 8 months, plus uncapped commission Sales Advisor What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Start Date: 23/02/2026 Where : BT Glasgow Contact Centre - Alexander Bain House Full Time: Permanent Salary: £25.087 rising to £25.684 after 8 months, plus uncapped commission Sales Advisor What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Jan 29, 2026
Full time
Start Date: 23/02/2026 Where : BT Glasgow Contact Centre - Alexander Bain House Full Time: Permanent Salary: £25.087 rising to £25.684 after 8 months, plus uncapped commission Sales Advisor What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Purpose The Control Centre Operator will be responsible for receiving and responding to a range of calls including emergency and priority calls from vulnerable or elderly callers. Managing a range of support services to employees and customers. Duties and Responsibilities To deliver services to customers across a range of services including making outbound and receiving inbound welfare calls vulnerable or elderly customers. To understand, support and advise a wide range of customers who will be making enquiries concerning services through multiple channels of access. To work with colleagues within the Control Centre and other service areas to ensure the highest levels of call resolution and customer satisfaction. To deal with sensitive and emergency situations effectively and efficiently liaising with other customers, care agencies are/or emergency services. To receive and respond to issues reported to the contact centre including emergency and priority calls from vulnerable and elderly customers. To listen patiently, to empathise with the customer's situation and convey a genuine desire to help and support. Communicate clearly, concisely and appropriately to a wide range of customer and colleagues. To provide accurate, meaningful and consistent advice to customers, ensuring that they understand the action which will be taken. To liaise with officers from a range of partner agencies including out of hours highways, noise pollution and emergency services. Adhere to set guidelines for calls received out of hours for key stakeholders dealing with repairs and schemes. Work with current and emerging technology to enhance customer contact services. Work as part of the wider team ensuring continuous improvement responding to change in a positive manner. Requirements Must have Standard DBS. Educated to GCSE standard or equivalent, five GSCE's grade C and above. Two of these GCSE's must include Mathematics and English. Demonstrates the ability to work under pressure with confidence and initiative and be committed to the provision of a quality service for customers at all times. Demonstrates the ability to communicate well in a manner appropriate to individual needs, by phone in person or in writing. Proficient in use of technology, being comfortable in the use of I.T systems, programmes and apps. Demonstrates the ability to work as part of a team, showing a willingness to assist others. Show a personal commitment to the work of the service, taking ownership of tasks and seeking to meet set deadlines and targets. Demonstrates a positive attitude to new challenges and a willingness to adapt quickly to change. Special Circumstances The ability to work unsocial hours including evenings, weekends and bank holidays. The post holder will be required to work on rota basis with a rotating shift pattern across the 24/7 period. Please note that the service is 24/7 every day of the year including Bank Holidays and Public Holidays and will therefore be eligible for appropriate shift allowance and weekend/night enhancements.
Jan 28, 2026
Contractor
Purpose The Control Centre Operator will be responsible for receiving and responding to a range of calls including emergency and priority calls from vulnerable or elderly callers. Managing a range of support services to employees and customers. Duties and Responsibilities To deliver services to customers across a range of services including making outbound and receiving inbound welfare calls vulnerable or elderly customers. To understand, support and advise a wide range of customers who will be making enquiries concerning services through multiple channels of access. To work with colleagues within the Control Centre and other service areas to ensure the highest levels of call resolution and customer satisfaction. To deal with sensitive and emergency situations effectively and efficiently liaising with other customers, care agencies are/or emergency services. To receive and respond to issues reported to the contact centre including emergency and priority calls from vulnerable and elderly customers. To listen patiently, to empathise with the customer's situation and convey a genuine desire to help and support. Communicate clearly, concisely and appropriately to a wide range of customer and colleagues. To provide accurate, meaningful and consistent advice to customers, ensuring that they understand the action which will be taken. To liaise with officers from a range of partner agencies including out of hours highways, noise pollution and emergency services. Adhere to set guidelines for calls received out of hours for key stakeholders dealing with repairs and schemes. Work with current and emerging technology to enhance customer contact services. Work as part of the wider team ensuring continuous improvement responding to change in a positive manner. Requirements Must have Standard DBS. Educated to GCSE standard or equivalent, five GSCE's grade C and above. Two of these GCSE's must include Mathematics and English. Demonstrates the ability to work under pressure with confidence and initiative and be committed to the provision of a quality service for customers at all times. Demonstrates the ability to communicate well in a manner appropriate to individual needs, by phone in person or in writing. Proficient in use of technology, being comfortable in the use of I.T systems, programmes and apps. Demonstrates the ability to work as part of a team, showing a willingness to assist others. Show a personal commitment to the work of the service, taking ownership of tasks and seeking to meet set deadlines and targets. Demonstrates a positive attitude to new challenges and a willingness to adapt quickly to change. Special Circumstances The ability to work unsocial hours including evenings, weekends and bank holidays. The post holder will be required to work on rota basis with a rotating shift pattern across the 24/7 period. Please note that the service is 24/7 every day of the year including Bank Holidays and Public Holidays and will therefore be eligible for appropriate shift allowance and weekend/night enhancements.
Start Date: 23/02/2026 Where : BT Glasgow Contact Centre - Alexander Bain House Full Time: Permanent Salary: £25.087 rising to £25.684 after 8 months, plus uncapped commission Sales Advisor What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Jan 28, 2026
Full time
Start Date: 23/02/2026 Where : BT Glasgow Contact Centre - Alexander Bain House Full Time: Permanent Salary: £25.087 rising to £25.684 after 8 months, plus uncapped commission Sales Advisor What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Start Date: 23/02/2026 Where : BT Glasgow Contact Centre - Alexander Bain House Full Time: Permanent Salary: £25.087 rising to £25.684 after 8 months, plus uncapped commission Sales Advisor What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Jan 28, 2026
Full time
Start Date: 23/02/2026 Where : BT Glasgow Contact Centre - Alexander Bain House Full Time: Permanent Salary: £25.087 rising to £25.684 after 8 months, plus uncapped commission Sales Advisor What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
