CNC Process Engineer Wolverhampton Permanent 40 Hours per Week £40,000 - £45,000 DOE + Profit Share Bonus The Opportunity We are working with a well-established and growing manufacturing business based in Wolverhampton who are looking to appoint an experienced CNC Process Engineer . This is an excellent opportunity for a hands-on engineer who is passionate about continuous improvement, process optimisation, and driving manufacturing efficiency. You will play a key role in supporting production, improving workflows, and enhancing machining processes across a varied component range. The Role Reporting into the Production Management team, you will be responsible for optimising CNC processes, reducing setup times, improving tooling strategies, and supporting new product introductions. This position will suit someone who enjoys collaborating across Production, Quality, and CAD/CAM teams and thrives in a forward-thinking engineering environment. Key Responsibilities Develop and improve CNC programs for Haas CNC milling centres and long-length multi-axis extrusion machines Reduce setup times and create clear setup documentation for repeat runs Design and improve fixtures and jigs to enhance productivity Work alongside Production Management to introduce specialist tooling solutions Conduct time studies and workflow analysis to drive efficiency improvements Maintain process documentation in line with ISO standards Support new product introductions and manufacturing readiness Provide technical guidance and mentoring to CNC operators and apprentices Monitor machine performance and recommend improvements or upgrades Candidate Requirements Minimum 2+ years' experience in CNC Process Engineering or Manufacturing Engineering Strong hands-on CNC programming and machining background Experience working within ISO quality frameworks Proficiency in Fusion 360 (CAD/CAM) Strong knowledge of multi-axis machining and G/M code programming Good tooling knowledge Proven problem-solving and root cause analysis skills Strong communication skills and ability to work cross-functionally Desirable: Exposure to Lean Manufacturing, Six Sigma, or automation projects Working Hours Monday - Thursday: 7:00am - 4:00pmFriday: 7:00am - 12:00pm Benefits Competitive salary (£40,000 - £45,000 DOE) Annual profit share bonus scheme 28 days holiday (including bank holidays) Additional birthday leave Additional service days (up to 5 extra days) This is a fantastic opportunity to join a stable and growing engineering business where you can genuinely influence process improvement and operational efficiency. To apply or find out more, please contact us for a confidential discussion.
Mar 05, 2026
Full time
CNC Process Engineer Wolverhampton Permanent 40 Hours per Week £40,000 - £45,000 DOE + Profit Share Bonus The Opportunity We are working with a well-established and growing manufacturing business based in Wolverhampton who are looking to appoint an experienced CNC Process Engineer . This is an excellent opportunity for a hands-on engineer who is passionate about continuous improvement, process optimisation, and driving manufacturing efficiency. You will play a key role in supporting production, improving workflows, and enhancing machining processes across a varied component range. The Role Reporting into the Production Management team, you will be responsible for optimising CNC processes, reducing setup times, improving tooling strategies, and supporting new product introductions. This position will suit someone who enjoys collaborating across Production, Quality, and CAD/CAM teams and thrives in a forward-thinking engineering environment. Key Responsibilities Develop and improve CNC programs for Haas CNC milling centres and long-length multi-axis extrusion machines Reduce setup times and create clear setup documentation for repeat runs Design and improve fixtures and jigs to enhance productivity Work alongside Production Management to introduce specialist tooling solutions Conduct time studies and workflow analysis to drive efficiency improvements Maintain process documentation in line with ISO standards Support new product introductions and manufacturing readiness Provide technical guidance and mentoring to CNC operators and apprentices Monitor machine performance and recommend improvements or upgrades Candidate Requirements Minimum 2+ years' experience in CNC Process Engineering or Manufacturing Engineering Strong hands-on CNC programming and machining background Experience working within ISO quality frameworks Proficiency in Fusion 360 (CAD/CAM) Strong knowledge of multi-axis machining and G/M code programming Good tooling knowledge Proven problem-solving and root cause analysis skills Strong communication skills and ability to work cross-functionally Desirable: Exposure to Lean Manufacturing, Six Sigma, or automation projects Working Hours Monday - Thursday: 7:00am - 4:00pmFriday: 7:00am - 12:00pm Benefits Competitive salary (£40,000 - £45,000 DOE) Annual profit share bonus scheme 28 days holiday (including bank holidays) Additional birthday leave Additional service days (up to 5 extra days) This is a fantastic opportunity to join a stable and growing engineering business where you can genuinely influence process improvement and operational efficiency. To apply or find out more, please contact us for a confidential discussion.
CNC Setter Operator (3-day week) £36,500 - £39,000 + Overtime + Bonus + Training + Excellent Benefits Sheffield, ideally located (Rotherham, Barnsley, Doncaster, Chesterfield, Worksop, etc) Are you a CNC Miller / Setter with experience on Vertical Machining Centres looking to join a well-established engineering manufacturer, offering long-term stability, structured training and the opportunity to increase earnings through shift premiums and overtime?Excellent opportunity to join a growing precision engineering business who offer a short working week, permanent role from day one and the chance to develop into multi-machine operation and higher skilled machining positions.The company operate a modern production facility machining precision steel components and will invest in your development, supporting progression into running multiple machines and improving technical capability over time.In this role you will set and operate CNC vertical machining centres, working to engineering drawings, adjusting tooling and offsets, and maintaining high quality standards within a production environment.This role suits a CNC Setter / Operator or CNC Miller looking for a secure long-term position, strong earning potential on nights and opportunities to progress technically within machining. The Role: Operating CNC Vertical Machining Centres (VMCs)Setting tools, offsets and running production batchesWorking to engineering drawings and tight tolerances The Person: Experience operating or setting CNC milling / VMC machinesAble to read engineering drawings and work to tight tolerancesLooking for a great work life balanceReference Number: BBBH269344To apply for this role or to be considered for further roles, please click "Apply Now" or contact Billy Clark at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Mar 05, 2026
Full time
CNC Setter Operator (3-day week) £36,500 - £39,000 + Overtime + Bonus + Training + Excellent Benefits Sheffield, ideally located (Rotherham, Barnsley, Doncaster, Chesterfield, Worksop, etc) Are you a CNC Miller / Setter with experience on Vertical Machining Centres looking to join a well-established engineering manufacturer, offering long-term stability, structured training and the opportunity to increase earnings through shift premiums and overtime?Excellent opportunity to join a growing precision engineering business who offer a short working week, permanent role from day one and the chance to develop into multi-machine operation and higher skilled machining positions.The company operate a modern production facility machining precision steel components and will invest in your development, supporting progression into running multiple machines and improving technical capability over time.In this role you will set and operate CNC vertical machining centres, working to engineering drawings, adjusting tooling and offsets, and maintaining high quality standards within a production environment.This role suits a CNC Setter / Operator or CNC Miller looking for a secure long-term position, strong earning potential on nights and opportunities to progress technically within machining. The Role: Operating CNC Vertical Machining Centres (VMCs)Setting tools, offsets and running production batchesWorking to engineering drawings and tight tolerances The Person: Experience operating or setting CNC milling / VMC machinesAble to read engineering drawings and work to tight tolerancesLooking for a great work life balanceReference Number: BBBH269344To apply for this role or to be considered for further roles, please click "Apply Now" or contact Billy Clark at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Senior Dental Officer Permanent, Full Time Hours: 37.5 hours per week Bases: Thetford Healthy Living Centre, IP24 1JD Salary: £81,716 - £95,579 per annum for SDO Do you want to make a real difference in a socially minded, values driven organisation? We are an award-winning employee owned social enterprise, providing high quality community dental services across east and central England. Community Dental Services CIC are looking for a senior clinician who identifies with our values as a Social Enterprise and is passionate about providing care for those most at need. Applications are invited from enthusiastic dentists for this post based at our clinic at Thetford Healthy Living Centre. The post may also involve working regularly at other clinics in Norfolk depending on service need. Main duties of the job The post holder will deliver dental care and advice to patients and their carers from community groups, including patients with additional needs, who are clients of Community Dental Services. Services to be provided include preventive care and advice, dental treatment, care under sedation and general anaesthesia, and epidemiological field work. Working at other locations to support the client group will be required including domiciliary care and local hospitals. Community Dental Services encourages postgraduate education and development. Mentorship and training will be provided to support this if required. You must be GDC registered and have an active NHS performer number . Please note CDS are unable to offer visa sponsorship. What do we offer? 32 days holiday plus bank holidays. Access to the NHS Practitioners Scheme. 24/7 access to Employee Assistance Programme Time allowance for hospital appointments Paid indemnity Uniforms provided Free tea and coffee provided Shareholder opportunity to annual bonus Company paid sickness benefits Opportunity to play a key part in local social care initiatives Dentally led, patient focused working environment that is not constrained by UDA targets Opportunity to develop your skills and career with funded internal and external mandatory training, postgraduate qualifications, PgC, PgDip, Msc. Build your portfolio for tier 2 or speciality training. Support with training for your wider professional development. Become a shareholder and have a say in how our organisation is run at all levels as an employee director, or regional representative Please contact Angela Simms, Clinical Lead, to discuss the roles available or to arrange visits to the clinics on Please ensure that you read the Job Description, which also includes the person specification, before applying. JOB DESCRIPTION POST : Senior Dental Officer MANAGED BY : Clinical Lead ACCOUNTABLE TO : Clinical Lead ROLE SUMMARY : The post holder will be required to provide clinical cover at a range of sites within Norfolk. The post is essentially that of a senior clinician providing oral care for clients of the Community Dental Service who have additional needs. The post holder will be involved in providing care for Additional Needs groups, including provision of intravenous sedation, inhalation sedation and treatment under general anaesthesia. The majority of the post will be split between community dental clinics in Thetford with sessions at other clinics and hospital sites as required. RELATIONSHIPS : Work in conjunction with the Clinical Lead, Operations Manager, Specialists, Chief Operations Director, other Senior Dental Officers, Dental Officers and Dental Therapists, particularly those involved in providing sedation and general anaesthesia within the service. Liaise with colleagues in Community Dental Services, Hospital and General Dental Services. PRINCIPAL RESPONSIBILITIES : 1. To provide a wide range of oral care to clients of the Community Dental Services. Client groups include children and adults with special needs (dental anxiety requiring behavioural management, medical complexities, learning disabilities, limitations of personal mobility, physical disabilities, mental health service users, those requiring bariatric services, looked after children.) This will include:- Providing sedation and dental treatment (provider/operator). This may include inhalation and intravenous sedation for clients in Norfolk & Waveney clinics. Providing care in dental clinics and on a domiciliary basis, in a mobile dental unit and hospital setting. Providing care under general anaesthesia. Accepting referrals from colleagues in the Salaried, Hospital and General Dental Services. Operate and help develop team dentistry within the Service involving dental therapists and dental nurses in delivering patient care and ensure that the Service operates efficiently and effectively. 2. Assist the Clinical Lead, Specialists and Operations Manager in the management, monitoring, evaluation and development of the Dental Service. 3. Participate in and provide in-service training and continuing education for other members of the Service. Provide clinical supervision for dentists and dental therapists. 4. Participate in epidemiological surveys, on oral health status and oral health care as required. 5. Participate in Clinical Governance, programmes of clinical audit, peer review and other quality initiatives. Undertake in-service training as required and demonstrate and record a commitment to continuing dental education. 6. Produce and maintain accurate records of dental screening, epidemiology and dental care provided complying with CDS's Record Keeping Policies. Complete accurately appropriate NHS forms (eg FP17 forms) and Private dentistry forms. Collect and receipt patients' charges in accordance with NHS and CDS Regulations and ensure safe keeping of monies through banking in accordance with Company's Policies and Procedures. Paper and computer systems will be involved. 7. Produce and maintain accurate management records using computer systems where appropriate. 8. The post holder may be asked to undertake duties in other clinics within the Service and other Health service establishments when required for holiday or sickness relief or temporary redeployment. KEY OUTCOMES Appropriate clinical dental care and screening provided to a high standard for clients of the Community Dental Service and recognised Professional Standards. Assist the dental team in managing the referrals received and set up procedures to manage the allocation and assessment of referrals among the clinicians working at local clinics. Work with clinicians to ensure effective management of clinical diaries enabling an increase in the number of patients assessed, thereby reducing any backlog of referrals. Actively participate in and contribute to CDS peer review activities. Contribute to review of acceptance and discharge criteria for children and adults. Training, advice and support provided to the service and other members of the dental team.
Mar 05, 2026
Full time
Senior Dental Officer Permanent, Full Time Hours: 37.5 hours per week Bases: Thetford Healthy Living Centre, IP24 1JD Salary: £81,716 - £95,579 per annum for SDO Do you want to make a real difference in a socially minded, values driven organisation? We are an award-winning employee owned social enterprise, providing high quality community dental services across east and central England. Community Dental Services CIC are looking for a senior clinician who identifies with our values as a Social Enterprise and is passionate about providing care for those most at need. Applications are invited from enthusiastic dentists for this post based at our clinic at Thetford Healthy Living Centre. The post may also involve working regularly at other clinics in Norfolk depending on service need. Main duties of the job The post holder will deliver dental care and advice to patients and their carers from community groups, including patients with additional needs, who are clients of Community Dental Services. Services to be provided include preventive care and advice, dental treatment, care under sedation and general anaesthesia, and epidemiological field work. Working at other locations to support the client group will be required including domiciliary care and local hospitals. Community Dental Services encourages postgraduate education and development. Mentorship and training will be provided to support this if required. You must be GDC registered and have an active NHS performer number . Please note CDS are unable to offer visa sponsorship. What do we offer? 32 days holiday plus bank holidays. Access to the NHS Practitioners Scheme. 24/7 access to Employee Assistance Programme Time allowance for hospital appointments Paid indemnity Uniforms provided Free tea and coffee provided Shareholder opportunity to annual bonus Company paid sickness benefits Opportunity to play a key part in local social care initiatives Dentally led, patient focused working environment that is not constrained by UDA targets Opportunity to develop your skills and career with funded internal and external mandatory training, postgraduate qualifications, PgC, PgDip, Msc. Build your portfolio for tier 2 or speciality training. Support with training for your wider professional development. Become a shareholder and have a say in how our organisation is run at all levels as an employee director, or regional representative Please contact Angela Simms, Clinical Lead, to discuss the roles available or to arrange visits to the clinics on Please ensure that you read the Job Description, which also includes the person specification, before applying. JOB DESCRIPTION POST : Senior Dental Officer MANAGED BY : Clinical Lead ACCOUNTABLE TO : Clinical Lead ROLE SUMMARY : The post holder will be required to provide clinical cover at a range of sites within Norfolk. The post is essentially that of a senior clinician providing oral care for clients of the Community Dental Service who have additional needs. The post holder will be involved in providing care for Additional Needs groups, including provision of intravenous sedation, inhalation sedation and treatment under general anaesthesia. The majority of the post will be split between community dental clinics in Thetford with sessions at other clinics and hospital sites as required. RELATIONSHIPS : Work in conjunction with the Clinical Lead, Operations Manager, Specialists, Chief Operations Director, other Senior Dental Officers, Dental Officers and Dental Therapists, particularly those involved in providing sedation and general anaesthesia within the service. Liaise with colleagues in Community Dental Services, Hospital and General Dental Services. PRINCIPAL RESPONSIBILITIES : 1. To provide a wide range of oral care to clients of the Community Dental Services. Client groups include children and adults with special needs (dental anxiety requiring behavioural management, medical complexities, learning disabilities, limitations of personal mobility, physical disabilities, mental health service users, those requiring bariatric services, looked after children.) This will include:- Providing sedation and dental treatment (provider/operator). This may include inhalation and intravenous sedation for clients in Norfolk & Waveney clinics. Providing care in dental clinics and on a domiciliary basis, in a mobile dental unit and hospital setting. Providing care under general anaesthesia. Accepting referrals from colleagues in the Salaried, Hospital and General Dental Services. Operate and help develop team dentistry within the Service involving dental therapists and dental nurses in delivering patient care and ensure that the Service operates efficiently and effectively. 2. Assist the Clinical Lead, Specialists and Operations Manager in the management, monitoring, evaluation and development of the Dental Service. 3. Participate in and provide in-service training and continuing education for other members of the Service. Provide clinical supervision for dentists and dental therapists. 4. Participate in epidemiological surveys, on oral health status and oral health care as required. 5. Participate in Clinical Governance, programmes of clinical audit, peer review and other quality initiatives. Undertake in-service training as required and demonstrate and record a commitment to continuing dental education. 6. Produce and maintain accurate records of dental screening, epidemiology and dental care provided complying with CDS's Record Keeping Policies. Complete accurately appropriate NHS forms (eg FP17 forms) and Private dentistry forms. Collect and receipt patients' charges in accordance with NHS and CDS Regulations and ensure safe keeping of monies through banking in accordance with Company's Policies and Procedures. Paper and computer systems will be involved. 7. Produce and maintain accurate management records using computer systems where appropriate. 8. The post holder may be asked to undertake duties in other clinics within the Service and other Health service establishments when required for holiday or sickness relief or temporary redeployment. KEY OUTCOMES Appropriate clinical dental care and screening provided to a high standard for clients of the Community Dental Service and recognised Professional Standards. Assist the dental team in managing the referrals received and set up procedures to manage the allocation and assessment of referrals among the clinicians working at local clinics. Work with clinicians to ensure effective management of clinical diaries enabling an increase in the number of patients assessed, thereby reducing any backlog of referrals. Actively participate in and contribute to CDS peer review activities. Contribute to review of acceptance and discharge criteria for children and adults. Training, advice and support provided to the service and other members of the dental team.
Buisness Manager Location:Aylesbury Salary:£30,000 basic, £50,000 OTE (Uncapped) Hours:Monday to Friday 9am - 6pm (Day off in the week), Saturdays 9am - 5pm with zero Sundays! Ref:29981 We are seeking an experienced Buisness Manager for our clients well-established site in Aylesbury.They are part of a well established, respected main dealer group that provide excellent working conditions and opportunities for career growth with an excellent reputation for staff retention. Buisness Manager Benefits 22 days plus Bank Holidays Generous Long Service awards Company pension Generous staff retail and vehicle discounts BuisnessManager Duties The position will entail aiding the customers in finding the right finance package to suit their needs. Working closely with the Sales Executives and Sales Manager you will need to show a strong F&I knowledge to aid the department. Working for the large Used Car Sales operation, which is a high volume and fast-moving environment. Selling finance, insurance products and additional products. Working within a the FCA regulations and company guidelines. Matching customers needs to the relevant finance sources. BuisnessManager Requirements Applicants must have previous experience as a Buisness, Retail or Trasaction Manager in car sales Full UK Driving licence How to Apply If you are interested in applying for this Business Manager vacancy, then please send your CV and I will contact you on receipt. All applications will be treated with the utmost confidentiality. Consultant:Daniel Ford - Octane Recruitment DFOJ Octane Recruitmentis a specialist Automotive and Motor Trade recruitment agency, working with main dealerships, bodyshops, tyre management companies, parts distribution centres, independent garages, fleet operators, HGV companies, import centres and manufacturers across the UK. We recruit across the motor trade and related industries. JBRP1_UKTJ
Mar 04, 2026
Full time
Buisness Manager Location:Aylesbury Salary:£30,000 basic, £50,000 OTE (Uncapped) Hours:Monday to Friday 9am - 6pm (Day off in the week), Saturdays 9am - 5pm with zero Sundays! Ref:29981 We are seeking an experienced Buisness Manager for our clients well-established site in Aylesbury.They are part of a well established, respected main dealer group that provide excellent working conditions and opportunities for career growth with an excellent reputation for staff retention. Buisness Manager Benefits 22 days plus Bank Holidays Generous Long Service awards Company pension Generous staff retail and vehicle discounts BuisnessManager Duties The position will entail aiding the customers in finding the right finance package to suit their needs. Working closely with the Sales Executives and Sales Manager you will need to show a strong F&I knowledge to aid the department. Working for the large Used Car Sales operation, which is a high volume and fast-moving environment. Selling finance, insurance products and additional products. Working within a the FCA regulations and company guidelines. Matching customers needs to the relevant finance sources. BuisnessManager Requirements Applicants must have previous experience as a Buisness, Retail or Trasaction Manager in car sales Full UK Driving licence How to Apply If you are interested in applying for this Business Manager vacancy, then please send your CV and I will contact you on receipt. All applications will be treated with the utmost confidentiality. Consultant:Daniel Ford - Octane Recruitment DFOJ Octane Recruitmentis a specialist Automotive and Motor Trade recruitment agency, working with main dealerships, bodyshops, tyre management companies, parts distribution centres, independent garages, fleet operators, HGV companies, import centres and manufacturers across the UK. We recruit across the motor trade and related industries. JBRP1_UKTJ
Bank Switchboard Operator Private Hospital Bank (Zero Hours) Ad Hoc Shifts St Mellons This position is a zero-hour contract - offering shifts on a flexible, ad-hoc basis. Shifts are offered on a flexible, as-needed basis to cover busy periods, sickness and annual leave. There are no guaranteed hours or minimum shifts each week. This role would suit someone who: Is looking for flexible work around other commitments Is happy to pick up shifts as and when required Does not require fixed or guaranteed hours About the Role Our Patient Support Centre in St Mellons is recruiting a Bank Switchboard Operator to join the team on a zero-hours contract. As the first point of contact for patients and healthcare professionals, you will manage all incoming and outgoing calls across multiple hospital sites, ensuring communication is handled professionally, efficiently and in line with hospital procedures. You will play a key role in delivering excellent customer care and ensuring smooth communication across the organisation. Duties and Responsibilities Operate the central switchboard system for multiple hospital sites Direct calls to appropriate staff and departments Handle telephone enquiries in a professional, efficient and consistent manner Escalate technical or telecom issues when required Initiate emergency call procedures (e.g. fire or major incident) when necessary Who We're Looking For Excellent verbal communication skills Calm and focused under pressure Able to prioritise and multitask accurately Strong attention to detail IT literate and confident learning new systems Committed to confidentiality and data protection Desirable: Previous switchboard or call centre experience Experience in a hospital setting Familiar with Microsoft Office (Word, Outlook, Excel) Working Hours: Zero-Hour contract. Office is open Monday-Friday 8am-7pm, shifts within these times. Benefits Bank colleagues are paid weekly We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave Save an average of 50 per month with our free onsite car park Access to Spire Healthcare pension Access to Blue Light Card discounts Smartspending discounts (in addition to Blue Light discounts) via 'Spire for You' Wellbeing Centre access via 'Spire for You' Free DBS Full induction, including mandatory training updates Opportunities for further training and progression into permanent posts Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. We commit to our employee's well-being through work life balance, on-going development, support and reward. For us, it's more than just treating patients; it's about looking after people. If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.
Mar 04, 2026
Full time
Bank Switchboard Operator Private Hospital Bank (Zero Hours) Ad Hoc Shifts St Mellons This position is a zero-hour contract - offering shifts on a flexible, ad-hoc basis. Shifts are offered on a flexible, as-needed basis to cover busy periods, sickness and annual leave. There are no guaranteed hours or minimum shifts each week. This role would suit someone who: Is looking for flexible work around other commitments Is happy to pick up shifts as and when required Does not require fixed or guaranteed hours About the Role Our Patient Support Centre in St Mellons is recruiting a Bank Switchboard Operator to join the team on a zero-hours contract. As the first point of contact for patients and healthcare professionals, you will manage all incoming and outgoing calls across multiple hospital sites, ensuring communication is handled professionally, efficiently and in line with hospital procedures. You will play a key role in delivering excellent customer care and ensuring smooth communication across the organisation. Duties and Responsibilities Operate the central switchboard system for multiple hospital sites Direct calls to appropriate staff and departments Handle telephone enquiries in a professional, efficient and consistent manner Escalate technical or telecom issues when required Initiate emergency call procedures (e.g. fire or major incident) when necessary Who We're Looking For Excellent verbal communication skills Calm and focused under pressure Able to prioritise and multitask accurately Strong attention to detail IT literate and confident learning new systems Committed to confidentiality and data protection Desirable: Previous switchboard or call centre experience Experience in a hospital setting Familiar with Microsoft Office (Word, Outlook, Excel) Working Hours: Zero-Hour contract. Office is open Monday-Friday 8am-7pm, shifts within these times. Benefits Bank colleagues are paid weekly We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave Save an average of 50 per month with our free onsite car park Access to Spire Healthcare pension Access to Blue Light Card discounts Smartspending discounts (in addition to Blue Light discounts) via 'Spire for You' Wellbeing Centre access via 'Spire for You' Free DBS Full induction, including mandatory training updates Opportunities for further training and progression into permanent posts Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. We commit to our employee's well-being through work life balance, on-going development, support and reward. For us, it's more than just treating patients; it's about looking after people. If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.
At Victrex, we work together to deliver world class manufacturing performance with an unwavering commitment to safety, quality, and continuous improvement. We are now looking for a Process Team Leader to join our Hillhouse site and lead one of our MF or VCP Process Operator teams in delivering safe, reliable and efficient manufacturing operations. About the Role As a Process Team Leader, you will play a key role in delivering our daily and weekly production plans. You'll lead, coach and develop a high performing team while optimising resources to ensure we meet our safety, quality, delivery, cost and people objectives. This is a hands on leadership role within a 24/7 operational environment, where you will champion continuous improvement, support plant performance visibility through accurate data capture, and ensure strict adherence to operating procedures. What You'll Be Doing Leading and developing a team of Process Operators to ensure high standards and a culture of continuous improvement. Delivering production plans safely, efficiently and in line with operational procedures. Managing resources in a fast paced, changing environment to optimise daily and weekly output. Operating manufacturing processes safely and to the required quality standards. Identifying, implementing and monitoring improvement initiatives within your area and supporting wider site improvement activity. Providing accurate data and metrics to enhance transparency of plant performance. What We're Looking For Experience in a manufacturing or hazardous environment where safety is paramount. A background in working within busy operational teams, delivering against plan and following strict processes. Demonstrates a proactive commitment to safety and quality in everything they do. Strong organisational and planning skills, with the ability to manage multiple priorities. Proven leadership capability, including coaching, developing others and managing challenging conversations when needed. Excellent problem solving skills and the ability to operate effectively in ambiguity. Physically able to undertake the demands of the role (e.g., lifting, stairs, confined spaces). Ability and willingness to work within a 24/7 shift pattern. 5 GCSEs including English and Maths (Grade C/4 or equivalent). Our Competencies At Victrex, how we work is as important as what we deliver. You will role model our leadership and core competencies including: Strategic Mindset, Courage, Managing Ambiguity, Building the Team, Working Together, Doing the Right Thing, Continuously Improving, Being Our Best, Delivering Results and Focusing on Customers. NO RECRUITMENT AGENCIES PLEASE. At present, we are not accepting any candidates via a recruitment agency or third party. About Victrex Victrex is an innovative world leader in high-performance PEEK (Poly Ether Ether Ketone) and PAEK (Poly Aryl Ether Ketone) polymer solutions focusing on the strategic markets of automotive, aerospace, energy and industrial, electronics and medical. Every day, millions of people use products and applications containing our materials - from smartphones, aeroplanes and cars to energy operations and medical devices. With over 40 years' experience, we are developing world leading solutions with PEEK and PAEK-based polymers and selected semi-finished and finished parts which enable environmental and societal benefit for our customers and our markets and drive value for our shareholders Vision and culture At Victrex, we have a clear purpose: to deliver transformational and sustainable solutions that address global material challenges. Our core values of passion, innovation, and performance are at the heart of everything we do. We are a company that thrives on human centred leadership, valuing curiosity, adaptability, and collaboration in a fast paced, digitally enabled world. We believe in empowering individuals, rather than seeing barriers to progress. We are looking for individuals who are comfortable working in an environment that values digital and AI driven solutions, who see technology as an enabler rather than a challenge. At Victrex, we foster a culture of continuous learning, agility, and adaptability, where employees are encouraged to embrace new ways of working, leverage data driven insights, and drive meaningful change. As we continue to evolve, we need people who are not just contributors but change accelerators individuals who champion innovation, and drive transformation with a growth mindset. Whether through digitalisation, process improvement, or human centred leadership, our employees play a crucial role in shaping the future of our business. Our leadership approach is built on empowerment, inclusion, and collaboration. We value people who lead with empathy and authenticity, fostering a workplace where diverse perspectives and ideas can thrive. We work hard to ensure that our teams are engaged, motivated, and equipped to navigate an ever changing landscape. Sustainability is core to our strategy. We are committed to reducing our environmental footprint while supporting society through our sustainable products and making a positive impact on our local communities. We are proud to be recognised as a 'Disability Confident' employer and to be voted as one of the best places to work by 'The Sunday Times' not just once, but for two years in succession! A testament to our people first culture, where innovation and adaptability thrive in a digital first, AI driven workplace; we are proud to have once again retained this very prestigious award! As well as being recognised as one of the 'Most Admired Companies in the Chemical Sector' by The London Stock Exchange: Recognition of our commitment to excellence, transformation, and data driven insights, empowering every team member to embrace change and drive success. We're also delighted to be acknowledged as a top performer in the FTSE Women Leaders Review for Women in Leadership and Women on Boards! Victrex has been ranked joint 4th among UK listed FTSE 250 companies, standing alongside much larger peers. Our aim is to provide the support of accessibility and community within Victrex for everyone. So, if you need any help, advice or just want a confidential chat regarding any Diversity, Equity or Inclusion matters even before you apply to Victrex, then here is what you need to know: The enabling support that Victrex prides itself on giving, starts from when anyone applies or wants to apply to join our team. We are always here to help provide any 'reasonable adjustments' you may need during your application process. So please contact us to discuss your specific requirements in more depth. We even have a dedicated email that anyone can use to reach out for help, advice, and a confidential chat whatever you need to know, and to help ensure an equitable solution, that's right for you, right from the start! That email is: Victrex values diversity and encourages applications from all sections of the community.
Mar 01, 2026
Full time
At Victrex, we work together to deliver world class manufacturing performance with an unwavering commitment to safety, quality, and continuous improvement. We are now looking for a Process Team Leader to join our Hillhouse site and lead one of our MF or VCP Process Operator teams in delivering safe, reliable and efficient manufacturing operations. About the Role As a Process Team Leader, you will play a key role in delivering our daily and weekly production plans. You'll lead, coach and develop a high performing team while optimising resources to ensure we meet our safety, quality, delivery, cost and people objectives. This is a hands on leadership role within a 24/7 operational environment, where you will champion continuous improvement, support plant performance visibility through accurate data capture, and ensure strict adherence to operating procedures. What You'll Be Doing Leading and developing a team of Process Operators to ensure high standards and a culture of continuous improvement. Delivering production plans safely, efficiently and in line with operational procedures. Managing resources in a fast paced, changing environment to optimise daily and weekly output. Operating manufacturing processes safely and to the required quality standards. Identifying, implementing and monitoring improvement initiatives within your area and supporting wider site improvement activity. Providing accurate data and metrics to enhance transparency of plant performance. What We're Looking For Experience in a manufacturing or hazardous environment where safety is paramount. A background in working within busy operational teams, delivering against plan and following strict processes. Demonstrates a proactive commitment to safety and quality in everything they do. Strong organisational and planning skills, with the ability to manage multiple priorities. Proven leadership capability, including coaching, developing others and managing challenging conversations when needed. Excellent problem solving skills and the ability to operate effectively in ambiguity. Physically able to undertake the demands of the role (e.g., lifting, stairs, confined spaces). Ability and willingness to work within a 24/7 shift pattern. 5 GCSEs including English and Maths (Grade C/4 or equivalent). Our Competencies At Victrex, how we work is as important as what we deliver. You will role model our leadership and core competencies including: Strategic Mindset, Courage, Managing Ambiguity, Building the Team, Working Together, Doing the Right Thing, Continuously Improving, Being Our Best, Delivering Results and Focusing on Customers. NO RECRUITMENT AGENCIES PLEASE. At present, we are not accepting any candidates via a recruitment agency or third party. About Victrex Victrex is an innovative world leader in high-performance PEEK (Poly Ether Ether Ketone) and PAEK (Poly Aryl Ether Ketone) polymer solutions focusing on the strategic markets of automotive, aerospace, energy and industrial, electronics and medical. Every day, millions of people use products and applications containing our materials - from smartphones, aeroplanes and cars to energy operations and medical devices. With over 40 years' experience, we are developing world leading solutions with PEEK and PAEK-based polymers and selected semi-finished and finished parts which enable environmental and societal benefit for our customers and our markets and drive value for our shareholders Vision and culture At Victrex, we have a clear purpose: to deliver transformational and sustainable solutions that address global material challenges. Our core values of passion, innovation, and performance are at the heart of everything we do. We are a company that thrives on human centred leadership, valuing curiosity, adaptability, and collaboration in a fast paced, digitally enabled world. We believe in empowering individuals, rather than seeing barriers to progress. We are looking for individuals who are comfortable working in an environment that values digital and AI driven solutions, who see technology as an enabler rather than a challenge. At Victrex, we foster a culture of continuous learning, agility, and adaptability, where employees are encouraged to embrace new ways of working, leverage data driven insights, and drive meaningful change. As we continue to evolve, we need people who are not just contributors but change accelerators individuals who champion innovation, and drive transformation with a growth mindset. Whether through digitalisation, process improvement, or human centred leadership, our employees play a crucial role in shaping the future of our business. Our leadership approach is built on empowerment, inclusion, and collaboration. We value people who lead with empathy and authenticity, fostering a workplace where diverse perspectives and ideas can thrive. We work hard to ensure that our teams are engaged, motivated, and equipped to navigate an ever changing landscape. Sustainability is core to our strategy. We are committed to reducing our environmental footprint while supporting society through our sustainable products and making a positive impact on our local communities. We are proud to be recognised as a 'Disability Confident' employer and to be voted as one of the best places to work by 'The Sunday Times' not just once, but for two years in succession! A testament to our people first culture, where innovation and adaptability thrive in a digital first, AI driven workplace; we are proud to have once again retained this very prestigious award! As well as being recognised as one of the 'Most Admired Companies in the Chemical Sector' by The London Stock Exchange: Recognition of our commitment to excellence, transformation, and data driven insights, empowering every team member to embrace change and drive success. We're also delighted to be acknowledged as a top performer in the FTSE Women Leaders Review for Women in Leadership and Women on Boards! Victrex has been ranked joint 4th among UK listed FTSE 250 companies, standing alongside much larger peers. Our aim is to provide the support of accessibility and community within Victrex for everyone. So, if you need any help, advice or just want a confidential chat regarding any Diversity, Equity or Inclusion matters even before you apply to Victrex, then here is what you need to know: The enabling support that Victrex prides itself on giving, starts from when anyone applies or wants to apply to join our team. We are always here to help provide any 'reasonable adjustments' you may need during your application process. So please contact us to discuss your specific requirements in more depth. We even have a dedicated email that anyone can use to reach out for help, advice, and a confidential chat whatever you need to know, and to help ensure an equitable solution, that's right for you, right from the start! That email is: Victrex values diversity and encourages applications from all sections of the community.
Head of Operational Support (SMB) - 12-Month FTC Job ID: R20979 Commercial Manchester - Main Office Permanent Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Small Medium Business (SMB) team is the engine room of our marketplace-managing relationships with thousands of independent restaurant and retail partners across Europe. Our Finance & Strategy and Revenue Operations teams act as the analytical and operational backbone of Deliveroo, ensuring our commercial teams have the tools and insights needed to win. We're looking for a Head of Operational Support to join our team in Manchester on a 12-month fixed-term contract. Reporting to the SMB Commercial Director, you will lead a cross functional team of Operational Support Leads, acting as the architect for our contact centre performance across Sales, Account Management, and Customer Success. What You'll Be Doing You will bridge the gap between high level strategy and daily execution, ensuring our inside sales and account management teams are equipped to succeed at scale. Operating Vision: Define and scope the strategic vision for our SMB Contact Centres. You will own the delivery of strategic projects designed to move the needle on commercial performance. Enabling Capability: Build the "infrastructure for success." You will oversee Workforce Management (WFM), Performance Analytics, Quality Assurance (QA), and agent onboarding/training. Tech Stack Deployment: Partner with Revenue Operations and Sales Technology teams to deploy and optimise tools including Salesforce, telephony systems, and sales engagement platforms. Go To Market (GTM) Excellence: Develop the processes required to embed people, data, and technology changes across the organisation, ensuring new initiatives are adopted seamlessly. Performance Analysis: Conduct in depth data analysis to identify long term trends and gaps. You won't just report on performance; you will create strategies for course correction. Stakeholder Diplomacy: Act as the "voice" of Revenue Operations to Commercial Leaders and vice versa, ensuring alignment between central strategy and local execution. What You'll Need to Thrive We are looking for a structured operator who understands the motivational and operational levers of a modern contact centre: Experience: Proven track record in consultancy, strategy, or operational roles, ideally within a high volume contact centre environment. Tech Proficiency: Detailed understanding of the sales tech stack, specifically Salesforce and sales engagement platforms (e.g., Salesloft, Outreach, or HVS). Optimization Mindset: A sharp eye for process redesign and technology utilisation to drive efficiency and "ways of working" improvements. Leadership: Experience leading or supporting Quality Assurance teams, including call management frameworks and reporting. Communication: Exceptional verbal and written skills, with the ability to influence executive level leadership and craft clear memos from ambiguous problems. Availability: This is a 12-month Fixed Term Contract. Why Join Us? At Deliveroo, you'll solve complex real time challenges in an industry that is redefining convenience. Working here you can expect to: Drive Large Scale Change: Own the operational roadmap for thousands of partners across the UK, Ireland, and Europe. High Growth Impact: Work in a fast paced environment where operational improvements lead to immediate commercial wins. Strategic Leadership: Act as a key advisor to the SMB leadership team, shaping the future of our contact centre operations. Diversity, Equity and Inclusion At Deliveroo, we believe a great workplace reflects the world around us. We are committed to building a workforce that mirrors the beautifully diverse communities we serve. Our latest 2024 UK & Global workforce data reflects this ongoing commitment to representation and transparency: Ethnic Diversity: 38.2% of our UK employees identify as being from ethnic minority backgrounds. This is comprised of: 19.4% Asian / Asian British 7.1% Black / African / Caribbean / Black British 5.9% Other ethnic groups Gender: 44.1% of our UK workforce identifies as women. Senior Leadership: We have an active global goal to reach 40% women in senior leadership roles. We welcome candidates from all backgrounds regardless of race, religion, gender, or disability. If you require any reasonable adjustments during the recruitment process, please let your recruiter know or contact us at . A competitive and comprehensive compensation and benefits package Compensation We aim to pay every employee competitively for the role they are performing in their respective location Depending on role and location, some employees may be eligible for an annual cash bonus, sign on bonus or relocation support Up to 5% matched pension contributions Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success Food Free Deliveroo Plus: free delivery and access to special offers Team lunches from the best local restaurants Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo One day of paid leave per year to volunteer with a registered charity Funded single cover healthcare on our core plan, with the option to add family members at own cost On site gym (HQ), discounted external gym membership Access to well being apps such as LesMills+, Strava, Headspace, Yogaia via GymPass Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments Life assurance Work Life Maternity, paternity and maternity and shared parental leave, eligible from day one of employment Excellent kit to enable working from home and a parent friendly working culture Access to free mortgage advice Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high quality training and content Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in office yoga sessions
Feb 28, 2026
Full time
Head of Operational Support (SMB) - 12-Month FTC Job ID: R20979 Commercial Manchester - Main Office Permanent Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Small Medium Business (SMB) team is the engine room of our marketplace-managing relationships with thousands of independent restaurant and retail partners across Europe. Our Finance & Strategy and Revenue Operations teams act as the analytical and operational backbone of Deliveroo, ensuring our commercial teams have the tools and insights needed to win. We're looking for a Head of Operational Support to join our team in Manchester on a 12-month fixed-term contract. Reporting to the SMB Commercial Director, you will lead a cross functional team of Operational Support Leads, acting as the architect for our contact centre performance across Sales, Account Management, and Customer Success. What You'll Be Doing You will bridge the gap between high level strategy and daily execution, ensuring our inside sales and account management teams are equipped to succeed at scale. Operating Vision: Define and scope the strategic vision for our SMB Contact Centres. You will own the delivery of strategic projects designed to move the needle on commercial performance. Enabling Capability: Build the "infrastructure for success." You will oversee Workforce Management (WFM), Performance Analytics, Quality Assurance (QA), and agent onboarding/training. Tech Stack Deployment: Partner with Revenue Operations and Sales Technology teams to deploy and optimise tools including Salesforce, telephony systems, and sales engagement platforms. Go To Market (GTM) Excellence: Develop the processes required to embed people, data, and technology changes across the organisation, ensuring new initiatives are adopted seamlessly. Performance Analysis: Conduct in depth data analysis to identify long term trends and gaps. You won't just report on performance; you will create strategies for course correction. Stakeholder Diplomacy: Act as the "voice" of Revenue Operations to Commercial Leaders and vice versa, ensuring alignment between central strategy and local execution. What You'll Need to Thrive We are looking for a structured operator who understands the motivational and operational levers of a modern contact centre: Experience: Proven track record in consultancy, strategy, or operational roles, ideally within a high volume contact centre environment. Tech Proficiency: Detailed understanding of the sales tech stack, specifically Salesforce and sales engagement platforms (e.g., Salesloft, Outreach, or HVS). Optimization Mindset: A sharp eye for process redesign and technology utilisation to drive efficiency and "ways of working" improvements. Leadership: Experience leading or supporting Quality Assurance teams, including call management frameworks and reporting. Communication: Exceptional verbal and written skills, with the ability to influence executive level leadership and craft clear memos from ambiguous problems. Availability: This is a 12-month Fixed Term Contract. Why Join Us? At Deliveroo, you'll solve complex real time challenges in an industry that is redefining convenience. Working here you can expect to: Drive Large Scale Change: Own the operational roadmap for thousands of partners across the UK, Ireland, and Europe. High Growth Impact: Work in a fast paced environment where operational improvements lead to immediate commercial wins. Strategic Leadership: Act as a key advisor to the SMB leadership team, shaping the future of our contact centre operations. Diversity, Equity and Inclusion At Deliveroo, we believe a great workplace reflects the world around us. We are committed to building a workforce that mirrors the beautifully diverse communities we serve. Our latest 2024 UK & Global workforce data reflects this ongoing commitment to representation and transparency: Ethnic Diversity: 38.2% of our UK employees identify as being from ethnic minority backgrounds. This is comprised of: 19.4% Asian / Asian British 7.1% Black / African / Caribbean / Black British 5.9% Other ethnic groups Gender: 44.1% of our UK workforce identifies as women. Senior Leadership: We have an active global goal to reach 40% women in senior leadership roles. We welcome candidates from all backgrounds regardless of race, religion, gender, or disability. If you require any reasonable adjustments during the recruitment process, please let your recruiter know or contact us at . A competitive and comprehensive compensation and benefits package Compensation We aim to pay every employee competitively for the role they are performing in their respective location Depending on role and location, some employees may be eligible for an annual cash bonus, sign on bonus or relocation support Up to 5% matched pension contributions Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success Food Free Deliveroo Plus: free delivery and access to special offers Team lunches from the best local restaurants Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo One day of paid leave per year to volunteer with a registered charity Funded single cover healthcare on our core plan, with the option to add family members at own cost On site gym (HQ), discounted external gym membership Access to well being apps such as LesMills+, Strava, Headspace, Yogaia via GymPass Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments Life assurance Work Life Maternity, paternity and maternity and shared parental leave, eligible from day one of employment Excellent kit to enable working from home and a parent friendly working culture Access to free mortgage advice Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high quality training and content Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in office yoga sessions
Overview As a Customer Operations Manager, you will be the primary operational point of contact for assigned customers, ensuring they receive seamless, high-quality service. Your role focuses on managing customer accounts, supporting their success with RiskProof, and acting as a bridge between customers and internal teams-including Safety Partners, Commercial, and Service Delivery. This role is customer-first and operationally driven, ensuring clarity, consistency, and proactive engagement at every stage of the customer journey. You will help customers understand and maximise the value of our services, resolve operational issues efficiently, and provide actionable feedback to internal teams to improve service delivery. Key responsibilities Act as the dedicated proactive operational contact for assigned customers, managing post-Onboarding support and day-to-day queries. Work closely with Safety Partners and the Commercial team to ensure customers understand their services and available solutions. Monitor customer engagement, service delivery, and satisfaction metrics to proactively address issues and enhance the customer experience. Oversee onboarding handoffs from Service Delivery, ensuring customers are set up for success and understand their care plans. Maintain accurate and up-to-date customer information in CRM systems (e.g., HubSpot) and ensure workflows are followed correctly. Identify operational issues and coordinate resolution across internal teams to protect the customer experience. Provide regular updates and insights to Safety Partners and Commercial teams to support risk advice, product adoption, and account growth. Manage CSAT and NPS surveys for assigned customers, analyse results, and work with teams to implement improvements. Proactively communicate to customers their specific service plan (includes audits, fire, RiskProof schedules etc.). Oversee complaints and ensure they are being dealt with in service levels and the customer has been responded to promptly. Advocate for customers internally, sharing insights that inform service improvements and operational best practices. Debt discussions and credit investigations Managing Application Required skills and qualifications Proven experience in customer-facing, operational roles (e.g., account management, customer success, or project coordination). Strong interpersonal and communication skills, with the ability to interact effectively with customers and internal teams. Highly organised, with the ability to manage multiple customers, projects, and priorities in a fast-paced environment. Problem-solving mindset and ability to resolve complex operational issues while maintaining a customer-first approach. Comfortable coordinating across multiple teams to ensure a seamless customer experience. Experience working with CRM systems (HubSpot preferred) and SaaS platforms. Ability to interpret and act on customer satisfaction metrics (CSAT, NPS). Tech-savvy, adaptable, and capable of learning new tools quickly. Flexible and responsive to customer needs, including supporting global accounts where necessary. Passionate about delivering excellence and ensuring customers get maximum value from our services About Us Shield Safety is one of the UK's leading Environmental Health consultancies. For over 20 years, we've helped businesses meet regulatory requirements, reduce risk, and protect people. As a software-enabled services business, we combine expert consultancy with our award-winning digital platform, RiskProof, giving organisations a smarter, more practical way to manage their Health and Safety, Food Safety, and Fire Safety compliance. We work with businesses across hospitality, retail, leisure, and beyond. Our solutions are built for real-world environments where consistency, clarity, and accountability matter. By combining deep technical expertise with intuitive technology, we help teams move from reactive compliance to confident, proactive safety management. We're trusted by thousands of businesses, from independent operators to brands like Tesco, ASDA, YO! Sushi, Radisson Hotels, and KFC, with a 90% client retention rate. We're also proud to be the first certification body for Safe to Trade, raising food hygiene and allergen management standards. At Shield Safety, we focus on meaningful work that makes Every Day Safer. Our Values We take great pride in what we do, the service we deliver, and the culture we've built. Our values guide how we work every day, and they matter to us. Driving all of this are the values we live and breathe every day: Be the best you Add value. Love what you do Work together to deliver and have fun Aim high and don't be afraid to fail Respect your colleagues, your work and our customers We're committed to building a team of people who share these principles and bring them to life in how they collaborate, challenge themselves, and support one another. What We Offer At Shield Safety, we combine passion with a relaxed, fun workplace. We believe people do their best work in an environment that's supportive, flexible, and welcoming-where you can bring your whole self to work. Our office culture is friendly and inclusive, complete with hybrid working options and office dogs to keep things lively. We thrive in a fast-paced, collaborative environment and support every team member with tailored training, growth opportunities, and skill development. We look after our people because they're at the heart of everything we do. If you're ambitious, enjoy working with like-minded colleagues, and appreciate a workplace that's both focused and fun, you'll fit right in. We've worked closely as a team to come up with a benefits package with something for everyone. Some of our benefits include: •Competitive base salary •25 days' holiday plus bank holidays (with the option to purchase an extra 5 days) •Birthdays off •Flexible working options including flexi-time and remote working •Employee Assistance Programme & Wellbeing App •Generous, enhanced Maternity Leave and Paternity Leave •Monthly one-to-ones with your Manager to ensure you have all the support you need •Health Cash Plan (to claim back the cost of various private healthcare/dental/holistic treatments) •Clear progression opportunities •We also support training & development for all colleagues Equality, Diversity & Inclusion We are proud to have a diverse workforce and we are committed to ensuring equality and inclusion at all levels within the business. It is imperative that we have a mix of talents, skills and experience within our teams and actively encourage diversity in order to meet these requirements. We value the diversified opinions when we make key decisions, generate new ideas or come up with solutions to challenges. We know that this is the best way to support our clients, and we feel that our workplace should mirror the demographic make-up of the population and of our client base. As Shield Safety company continues to grow and expand, we welcome applications from everyone interested in joining our team, including applicants within underrepresented groups. Our recruitment process is being continually refined and evolved to ensure that all applicants are screened fairly and without discrimination.
Feb 28, 2026
Full time
Overview As a Customer Operations Manager, you will be the primary operational point of contact for assigned customers, ensuring they receive seamless, high-quality service. Your role focuses on managing customer accounts, supporting their success with RiskProof, and acting as a bridge between customers and internal teams-including Safety Partners, Commercial, and Service Delivery. This role is customer-first and operationally driven, ensuring clarity, consistency, and proactive engagement at every stage of the customer journey. You will help customers understand and maximise the value of our services, resolve operational issues efficiently, and provide actionable feedback to internal teams to improve service delivery. Key responsibilities Act as the dedicated proactive operational contact for assigned customers, managing post-Onboarding support and day-to-day queries. Work closely with Safety Partners and the Commercial team to ensure customers understand their services and available solutions. Monitor customer engagement, service delivery, and satisfaction metrics to proactively address issues and enhance the customer experience. Oversee onboarding handoffs from Service Delivery, ensuring customers are set up for success and understand their care plans. Maintain accurate and up-to-date customer information in CRM systems (e.g., HubSpot) and ensure workflows are followed correctly. Identify operational issues and coordinate resolution across internal teams to protect the customer experience. Provide regular updates and insights to Safety Partners and Commercial teams to support risk advice, product adoption, and account growth. Manage CSAT and NPS surveys for assigned customers, analyse results, and work with teams to implement improvements. Proactively communicate to customers their specific service plan (includes audits, fire, RiskProof schedules etc.). Oversee complaints and ensure they are being dealt with in service levels and the customer has been responded to promptly. Advocate for customers internally, sharing insights that inform service improvements and operational best practices. Debt discussions and credit investigations Managing Application Required skills and qualifications Proven experience in customer-facing, operational roles (e.g., account management, customer success, or project coordination). Strong interpersonal and communication skills, with the ability to interact effectively with customers and internal teams. Highly organised, with the ability to manage multiple customers, projects, and priorities in a fast-paced environment. Problem-solving mindset and ability to resolve complex operational issues while maintaining a customer-first approach. Comfortable coordinating across multiple teams to ensure a seamless customer experience. Experience working with CRM systems (HubSpot preferred) and SaaS platforms. Ability to interpret and act on customer satisfaction metrics (CSAT, NPS). Tech-savvy, adaptable, and capable of learning new tools quickly. Flexible and responsive to customer needs, including supporting global accounts where necessary. Passionate about delivering excellence and ensuring customers get maximum value from our services About Us Shield Safety is one of the UK's leading Environmental Health consultancies. For over 20 years, we've helped businesses meet regulatory requirements, reduce risk, and protect people. As a software-enabled services business, we combine expert consultancy with our award-winning digital platform, RiskProof, giving organisations a smarter, more practical way to manage their Health and Safety, Food Safety, and Fire Safety compliance. We work with businesses across hospitality, retail, leisure, and beyond. Our solutions are built for real-world environments where consistency, clarity, and accountability matter. By combining deep technical expertise with intuitive technology, we help teams move from reactive compliance to confident, proactive safety management. We're trusted by thousands of businesses, from independent operators to brands like Tesco, ASDA, YO! Sushi, Radisson Hotels, and KFC, with a 90% client retention rate. We're also proud to be the first certification body for Safe to Trade, raising food hygiene and allergen management standards. At Shield Safety, we focus on meaningful work that makes Every Day Safer. Our Values We take great pride in what we do, the service we deliver, and the culture we've built. Our values guide how we work every day, and they matter to us. Driving all of this are the values we live and breathe every day: Be the best you Add value. Love what you do Work together to deliver and have fun Aim high and don't be afraid to fail Respect your colleagues, your work and our customers We're committed to building a team of people who share these principles and bring them to life in how they collaborate, challenge themselves, and support one another. What We Offer At Shield Safety, we combine passion with a relaxed, fun workplace. We believe people do their best work in an environment that's supportive, flexible, and welcoming-where you can bring your whole self to work. Our office culture is friendly and inclusive, complete with hybrid working options and office dogs to keep things lively. We thrive in a fast-paced, collaborative environment and support every team member with tailored training, growth opportunities, and skill development. We look after our people because they're at the heart of everything we do. If you're ambitious, enjoy working with like-minded colleagues, and appreciate a workplace that's both focused and fun, you'll fit right in. We've worked closely as a team to come up with a benefits package with something for everyone. Some of our benefits include: •Competitive base salary •25 days' holiday plus bank holidays (with the option to purchase an extra 5 days) •Birthdays off •Flexible working options including flexi-time and remote working •Employee Assistance Programme & Wellbeing App •Generous, enhanced Maternity Leave and Paternity Leave •Monthly one-to-ones with your Manager to ensure you have all the support you need •Health Cash Plan (to claim back the cost of various private healthcare/dental/holistic treatments) •Clear progression opportunities •We also support training & development for all colleagues Equality, Diversity & Inclusion We are proud to have a diverse workforce and we are committed to ensuring equality and inclusion at all levels within the business. It is imperative that we have a mix of talents, skills and experience within our teams and actively encourage diversity in order to meet these requirements. We value the diversified opinions when we make key decisions, generate new ideas or come up with solutions to challenges. We know that this is the best way to support our clients, and we feel that our workplace should mirror the demographic make-up of the population and of our client base. As Shield Safety company continues to grow and expand, we welcome applications from everyone interested in joining our team, including applicants within underrepresented groups. Our recruitment process is being continually refined and evolved to ensure that all applicants are screened fairly and without discrimination.
Principal Planning Consultant - Cambridge Residential, Science Parks & Data Centre PlanningStrategy An outstanding opportunity has arisen with one of the most respected planning consultancies in the Cambridge region for a Principal Planning Consultant to join a growing team advising on residential and innovation-led development. This business has an impressive client base, advising developers, investors and operators on major residential schemes alongside science park expansion, research campus development and data centre planning strategy. The work is varied, fast-moving and often involves complex policy interpretation, stakeholder management and high-level planning strategy. The Role As Principal Planning Consultant, you will lead complex projects and act as a trusted planning advisor to clients. Responsibilities Managing major residential planning applications and strategic housing schemes Advising on science park and innovation campus planning projects Drafting robust Planning Statements and supporting evidence documentation Promoting sites through Local Plan processes and supporting examination work Leading appeal strategies, including hearing and inquiry preparation Coordinating multi-disciplinary consultants (transport, heritage, sustainability, EIA, etc.) Acting as lead client contact, ensuring delivery quality and client satisfaction Mentoring junior planners and supporting team technical development This is a role for a planner who enjoys both technical challenge and commercial exposure. About You MRTPI qualified (or extremely close to completion) Appeal and Local Plan experience highly desirable Strong written and analytical skills Confident communicator with a commercial mindset A superb opportunity for an ambitious planner looking to step into a strategic role within one of the UK's most exciting development markets. All applications will be treated in strict confidence.
Feb 28, 2026
Full time
Principal Planning Consultant - Cambridge Residential, Science Parks & Data Centre PlanningStrategy An outstanding opportunity has arisen with one of the most respected planning consultancies in the Cambridge region for a Principal Planning Consultant to join a growing team advising on residential and innovation-led development. This business has an impressive client base, advising developers, investors and operators on major residential schemes alongside science park expansion, research campus development and data centre planning strategy. The work is varied, fast-moving and often involves complex policy interpretation, stakeholder management and high-level planning strategy. The Role As Principal Planning Consultant, you will lead complex projects and act as a trusted planning advisor to clients. Responsibilities Managing major residential planning applications and strategic housing schemes Advising on science park and innovation campus planning projects Drafting robust Planning Statements and supporting evidence documentation Promoting sites through Local Plan processes and supporting examination work Leading appeal strategies, including hearing and inquiry preparation Coordinating multi-disciplinary consultants (transport, heritage, sustainability, EIA, etc.) Acting as lead client contact, ensuring delivery quality and client satisfaction Mentoring junior planners and supporting team technical development This is a role for a planner who enjoys both technical challenge and commercial exposure. About You MRTPI qualified (or extremely close to completion) Appeal and Local Plan experience highly desirable Strong written and analytical skills Confident communicator with a commercial mindset A superb opportunity for an ambitious planner looking to step into a strategic role within one of the UK's most exciting development markets. All applications will be treated in strict confidence.
Customer Success Manager page is loaded Customer Success Managerlocations: London, United Kingdom: Remote (United Kingdom)time type: Full timeposted on: Posted Todayjob requisition id: R23414Vantor is forging the new frontier of spatial intelligence, helping decision makers and operators navigate what's happening now and shape what's coming next. Vantor is a place for problem solvers, changemakers, and go-getters-where people are working together to help our customers see the world differently, and in doing so, be seen differently. Come be part of a mission, not just a job, where you can: Shape your own future, build the next big thing, and change the world. Please review the job details below. Vantor is looking for a Customer Success Manager (CSM) to expand our team in the UK. In this role you will be responsible for establishing strong relationships with commercial customers, facilitating product deliveries, and leading contract renewals. The CSM will orchestrate the overall relationship with assigned customers, which will include growing, adoption, and ensuring retention. In this role, you will have the opportunity to provide industry leading geospatial solutions to the most interesting commercial companies in the world spanning mapping, energy, insurance, telecommunication, and other industry verticals. Responsibilities: Serve as the primary customer contact once sales opportunities convert into contracts. Onboard new customers and training how to utilize the Vantor Hub platform. Work with clients to build Customer Success Plans, establishing critical goals, to aid the customer in achieving their objectives. Establish and maintain strong customer relationships and customer satisfaction through routine communication. Maintain a portfolio of customers and be responsible for contract renewals and upgrades. Measure and monitor customer's achievement of critical and key performance indicators, reporting both internally to Vantor and externally to Customer. Act as the Vantor liaison for technical inquiries, issues or escalations. This will include working with Vantor Support, Product Management (i.e. roadmaps), or others as needed and advocate customer needs/issues cross-departmentally. Build an in depth understanding of customers' business processes involving Vantor products and services. Identify areas of upsell or new revenue streams and ensure sales is informed of any opportunities that involve an amendment or expansion of an existing contractual commitment. Provide insight with respect to the availability and applicability of new products and features. Minimum Requirements: Bachelor's degree or equivalent experience and 5+ years professional background in customer-facing roles within premier, global organizations. Have a track record of maintaining strong customer relationships. Ability to travel ( 30%). Proficiency with Microsoft Word, Outlook, Excel, Powerpoint, Sharepoint, Zoom. Preferred Qualifications: Previous Customer Success Management experience desired. Success renewing and growing existing customer contracts. Preference for Europe with the ability to work out our London, UK office. Experience with geospatial intelligence (GEOINT) Applied experience in Geospatial Information Systems (GIS), Remote Sensing, and / or Image Processing desired. Familiarity with OGC services such as: WMS, WMTS, WFS, and WCS. Familiarity with CQL and Python. EEO Policy: Vantor is an equal opportunity employer committed to an inclusive workplace. We believe in fostering an environment where all team members feel respected, valued, and encouraged to share their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status, age, or any other characteristic protected by law.
Feb 28, 2026
Full time
Customer Success Manager page is loaded Customer Success Managerlocations: London, United Kingdom: Remote (United Kingdom)time type: Full timeposted on: Posted Todayjob requisition id: R23414Vantor is forging the new frontier of spatial intelligence, helping decision makers and operators navigate what's happening now and shape what's coming next. Vantor is a place for problem solvers, changemakers, and go-getters-where people are working together to help our customers see the world differently, and in doing so, be seen differently. Come be part of a mission, not just a job, where you can: Shape your own future, build the next big thing, and change the world. Please review the job details below. Vantor is looking for a Customer Success Manager (CSM) to expand our team in the UK. In this role you will be responsible for establishing strong relationships with commercial customers, facilitating product deliveries, and leading contract renewals. The CSM will orchestrate the overall relationship with assigned customers, which will include growing, adoption, and ensuring retention. In this role, you will have the opportunity to provide industry leading geospatial solutions to the most interesting commercial companies in the world spanning mapping, energy, insurance, telecommunication, and other industry verticals. Responsibilities: Serve as the primary customer contact once sales opportunities convert into contracts. Onboard new customers and training how to utilize the Vantor Hub platform. Work with clients to build Customer Success Plans, establishing critical goals, to aid the customer in achieving their objectives. Establish and maintain strong customer relationships and customer satisfaction through routine communication. Maintain a portfolio of customers and be responsible for contract renewals and upgrades. Measure and monitor customer's achievement of critical and key performance indicators, reporting both internally to Vantor and externally to Customer. Act as the Vantor liaison for technical inquiries, issues or escalations. This will include working with Vantor Support, Product Management (i.e. roadmaps), or others as needed and advocate customer needs/issues cross-departmentally. Build an in depth understanding of customers' business processes involving Vantor products and services. Identify areas of upsell or new revenue streams and ensure sales is informed of any opportunities that involve an amendment or expansion of an existing contractual commitment. Provide insight with respect to the availability and applicability of new products and features. Minimum Requirements: Bachelor's degree or equivalent experience and 5+ years professional background in customer-facing roles within premier, global organizations. Have a track record of maintaining strong customer relationships. Ability to travel ( 30%). Proficiency with Microsoft Word, Outlook, Excel, Powerpoint, Sharepoint, Zoom. Preferred Qualifications: Previous Customer Success Management experience desired. Success renewing and growing existing customer contracts. Preference for Europe with the ability to work out our London, UK office. Experience with geospatial intelligence (GEOINT) Applied experience in Geospatial Information Systems (GIS), Remote Sensing, and / or Image Processing desired. Familiarity with OGC services such as: WMS, WMTS, WFS, and WCS. Familiarity with CQL and Python. EEO Policy: Vantor is an equal opportunity employer committed to an inclusive workplace. We believe in fostering an environment where all team members feel respected, valued, and encouraged to share their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status, age, or any other characteristic protected by law.
Overview A superb opportunity has arisen with one of the South East's most progressive planning consultancies for a Principal Planning Consultant to join their Reading-based team. This business advises on strategic residential development across Berkshire and Oxfordshire, while also supporting high-growth commercial sectors including data centre development and employment-led projects. Their client base includes national developers, land promoters, institutional investors and major commercial operators. The Role As Principal Planning Consultant, you will lead complex planning projects and provide strategic advice to clients. Key responsibilities include: Managing strategic residential applications and large-scale developments Drafting robust Planning Statements and supporting evidence Advising on data centre planning strategy and delivery Promoting sites through emerging Local Plans Leading appeal submissions and hearing preparation Coordinating multi-disciplinary consultants and technical teams Acting as lead client contact, ensuring delivery and service excellence Supporting and mentoring junior planners About You MRTPI qualified (or extremely close to completion) Commercial planning experience in employment sectors advantageous Strong appeal and Local Plan knowledge Excellent written and analytical ability Confident managing clients and multiple projects This is a standout role offering exposure to both traditional residential planning and emerging high-growth development sectors. All applications will be treated in strict confidence.
Feb 28, 2026
Full time
Overview A superb opportunity has arisen with one of the South East's most progressive planning consultancies for a Principal Planning Consultant to join their Reading-based team. This business advises on strategic residential development across Berkshire and Oxfordshire, while also supporting high-growth commercial sectors including data centre development and employment-led projects. Their client base includes national developers, land promoters, institutional investors and major commercial operators. The Role As Principal Planning Consultant, you will lead complex planning projects and provide strategic advice to clients. Key responsibilities include: Managing strategic residential applications and large-scale developments Drafting robust Planning Statements and supporting evidence Advising on data centre planning strategy and delivery Promoting sites through emerging Local Plans Leading appeal submissions and hearing preparation Coordinating multi-disciplinary consultants and technical teams Acting as lead client contact, ensuring delivery and service excellence Supporting and mentoring junior planners About You MRTPI qualified (or extremely close to completion) Commercial planning experience in employment sectors advantageous Strong appeal and Local Plan knowledge Excellent written and analytical ability Confident managing clients and multiple projects This is a standout role offering exposure to both traditional residential planning and emerging high-growth development sectors. All applications will be treated in strict confidence.
Our client are a rapidly growing, niche tour operator and are looking for a detail-driven, highly organised travel industry professional to join their diverse and vibrant office team. This is an excellent opportunity for someone seeking a long-term career within the travel sector and where you can really make a difference from day one! As a Tour Operations Executive, your primary responsibility will be to help maintain the highest quality standards across our client's tours. You'll review, check, and approve complex, bespoke travel itineraries for tours and travel across the UK, Europe, and worldwide. You'll also act as a key point of contact for their global network of suppliers, building and maintaining strong working relationships to ensure smooth delivery and exceptional customer experiences. If you have previous experience gained within the travel industry, exceptional attention to detail and a high standard of verbal and written English, we'd love to hear from you! In return, our client can offer a competitive starting salary DOE, rising with length of service, plus performance related bonus and benefits. Hours of work are Mon - Thurs 9am to 5.30pm and Friday 9am - 4pm. If this role is of interest to you, please apply online. Role of Tour Operations Executive: Approving and quality-checking highly accurate bespoke travel itineraries Reviewing and editing final tour confirmation packs Ensuring all customer journey quality SLAs are met Ensuring compliance with industry and safety regulations Liaising with suppliers worldwide Supporting operational customer excellence as part of a wider team Identifying and contributing to solution-focused quality improvements General administrative duties as required Skills required for the role: Previous experience gained within the travel industry Excellent written and spoken English High levels of accuracy and attention to detail Strong organisational and communication skills High levels of numeracy and literacy Good IT skills Ability to work under pressure and meet deadlines Proactive, responsible, and team-oriented attitude Additional modern language(s) would be an advantage If you re interested in learning more about this Tour Operations Executive opportunity, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.
Feb 27, 2026
Full time
Our client are a rapidly growing, niche tour operator and are looking for a detail-driven, highly organised travel industry professional to join their diverse and vibrant office team. This is an excellent opportunity for someone seeking a long-term career within the travel sector and where you can really make a difference from day one! As a Tour Operations Executive, your primary responsibility will be to help maintain the highest quality standards across our client's tours. You'll review, check, and approve complex, bespoke travel itineraries for tours and travel across the UK, Europe, and worldwide. You'll also act as a key point of contact for their global network of suppliers, building and maintaining strong working relationships to ensure smooth delivery and exceptional customer experiences. If you have previous experience gained within the travel industry, exceptional attention to detail and a high standard of verbal and written English, we'd love to hear from you! In return, our client can offer a competitive starting salary DOE, rising with length of service, plus performance related bonus and benefits. Hours of work are Mon - Thurs 9am to 5.30pm and Friday 9am - 4pm. If this role is of interest to you, please apply online. Role of Tour Operations Executive: Approving and quality-checking highly accurate bespoke travel itineraries Reviewing and editing final tour confirmation packs Ensuring all customer journey quality SLAs are met Ensuring compliance with industry and safety regulations Liaising with suppliers worldwide Supporting operational customer excellence as part of a wider team Identifying and contributing to solution-focused quality improvements General administrative duties as required Skills required for the role: Previous experience gained within the travel industry Excellent written and spoken English High levels of accuracy and attention to detail Strong organisational and communication skills High levels of numeracy and literacy Good IT skills Ability to work under pressure and meet deadlines Proactive, responsible, and team-oriented attitude Additional modern language(s) would be an advantage If you re interested in learning more about this Tour Operations Executive opportunity, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.
Are you the calm, solutions-focused person everyone turns to when something needs sorting? We're looking for a Helpdesk Operator to join a friendly, long-established business at their Knutsford head office. As part of a supportive Helpdesk team, you'll be the first point of contact for colleagues across the UK - providing guidance on internal systems, business processes and day-to-day queries. This is a people-first role where patience, empathy and attention to detail really count. What will you be doing as a Helpdesk Advisor? Providing first-line support to branches and internal teams across the UK Handling a wide variety of queries - from system access to process guidance Logging and tracking queries through to full resolution Communicating clearly and calmly with staff at all levels Learning and supporting the company's bespoke internal systems We would LOVE to hear from you if you have the following skills and experience: Whether you've worked as a Helpdesk Advisor, Customer Service Executive, Service Desk Coordinator, or in any role that involves supporting and problem-solving for others, we'd love to hear from you! Excellent communication and customer service skills Confident, calm, and professional when dealing with queries Strong attention to detail and a can-do attitude Able to take ownership and follow issues through to completion Keen to learn new systems and processes What will you get in return for your work as a Helpdesk Advisor? 26,000 per annum Full-time, 35 h per week 8:00-16:00 / 9:00-17:30 shifts 25 days holidays (+ bank holidays) Free on-site lunch served daily in the staff canteen Free Parking Pension Scheme Summer BBQ, Christmas party, and long-service rewards Genuine career stability in a supportive, family-feel environment Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Feb 27, 2026
Full time
Are you the calm, solutions-focused person everyone turns to when something needs sorting? We're looking for a Helpdesk Operator to join a friendly, long-established business at their Knutsford head office. As part of a supportive Helpdesk team, you'll be the first point of contact for colleagues across the UK - providing guidance on internal systems, business processes and day-to-day queries. This is a people-first role where patience, empathy and attention to detail really count. What will you be doing as a Helpdesk Advisor? Providing first-line support to branches and internal teams across the UK Handling a wide variety of queries - from system access to process guidance Logging and tracking queries through to full resolution Communicating clearly and calmly with staff at all levels Learning and supporting the company's bespoke internal systems We would LOVE to hear from you if you have the following skills and experience: Whether you've worked as a Helpdesk Advisor, Customer Service Executive, Service Desk Coordinator, or in any role that involves supporting and problem-solving for others, we'd love to hear from you! Excellent communication and customer service skills Confident, calm, and professional when dealing with queries Strong attention to detail and a can-do attitude Able to take ownership and follow issues through to completion Keen to learn new systems and processes What will you get in return for your work as a Helpdesk Advisor? 26,000 per annum Full-time, 35 h per week 8:00-16:00 / 9:00-17:30 shifts 25 days holidays (+ bank holidays) Free on-site lunch served daily in the staff canteen Free Parking Pension Scheme Summer BBQ, Christmas party, and long-service rewards Genuine career stability in a supportive, family-feel environment Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Full time : Permanent Address: EE Contact Centre, Rhydycar Business Park, Merthyr Tydfil. CF48 1DH What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Volunteering Days: Paid time off to give back to your local community. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 23, 2026
Full time
Full time : Permanent Address: EE Contact Centre, Rhydycar Business Park, Merthyr Tydfil. CF48 1DH What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Volunteering Days: Paid time off to give back to your local community. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Full time : Permanent Address: EE Contact Centre, Rhydycar Business Park, Merthyr Tydfil. CF48 1DH What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Volunteering Days: Paid time off to give back to your local community. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 23, 2026
Full time
Full time : Permanent Address: EE Contact Centre, Rhydycar Business Park, Merthyr Tydfil. CF48 1DH What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Volunteering Days: Paid time off to give back to your local community. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 20, 2026
Full time
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 20, 2026
Full time
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 19, 2026
Full time
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 19, 2026
Full time
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 19, 2026
Full time
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
