Are you looking for a customer service role that is more than just answering the phone? Hybrid working? A genuine path for career progression? Our retained client is a leading online retailer, with over 20 years of expertise they are true pioneers in what they do and the service they offer their customer. They are now seeking customer service advisors to join the adventure, offering hybrid working you will be based both in their modern Edinburgh city office and the comfort of your own home, the best of both worlds. As a customer service advisor you will be offering the highest level of assistance within their Omni -Channel Contact Centre via telephone, live chat and emails to aid the customer through the purchasing journey, whilst liaising with their network partners and suppliers. If you have a passion for doing the right thing, want to be part of wonderful team culture and have the imagination to do something that little different then we want to speak to you. Given the nature of this role we are only seeking individuals with the following skillset: Experience in customer service, preferably from a call centre or Omni channel contact centre Excellent communication skills Ability to multi-task and prioritise workload Attention to detail Commitment The starting salary for this position is 26K per annum with a host of other perks such as company wide yearly bonus, employee discount scheme for family and friends and even employee loans. Although they operate between Mon - Saturday you would only be required to work 1 Saturday in every 5, and even then it is a 3pm finish and they will even with a full day off. The operating hours are from 8am-5.30pm which are on a 8-hour shift rotational pattern. They are looking for immediate starts and can interview at very short notice so if you are actively on the market and would like to hear more then please apply now. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Jan 08, 2026
Full time
Are you looking for a customer service role that is more than just answering the phone? Hybrid working? A genuine path for career progression? Our retained client is a leading online retailer, with over 20 years of expertise they are true pioneers in what they do and the service they offer their customer. They are now seeking customer service advisors to join the adventure, offering hybrid working you will be based both in their modern Edinburgh city office and the comfort of your own home, the best of both worlds. As a customer service advisor you will be offering the highest level of assistance within their Omni -Channel Contact Centre via telephone, live chat and emails to aid the customer through the purchasing journey, whilst liaising with their network partners and suppliers. If you have a passion for doing the right thing, want to be part of wonderful team culture and have the imagination to do something that little different then we want to speak to you. Given the nature of this role we are only seeking individuals with the following skillset: Experience in customer service, preferably from a call centre or Omni channel contact centre Excellent communication skills Ability to multi-task and prioritise workload Attention to detail Commitment The starting salary for this position is 26K per annum with a host of other perks such as company wide yearly bonus, employee discount scheme for family and friends and even employee loans. Although they operate between Mon - Saturday you would only be required to work 1 Saturday in every 5, and even then it is a 3pm finish and they will even with a full day off. The operating hours are from 8am-5.30pm which are on a 8-hour shift rotational pattern. They are looking for immediate starts and can interview at very short notice so if you are actively on the market and would like to hear more then please apply now. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Your new company You'll be joining a dedicated local authority team committed to supporting citizens with their housing needs. This service plays a vital role in processing council housing applications and providing guidance to individuals who are homeless or seeking housing assistance. The team is passionate about delivering clear, accurate advice and ensuring fair access to housing services. Your new role As part of the Housing Solutions and Advice team, you will be the first point of contact for citizens navigating the council housing process. You'll handle a variety of queries, from new applications to changes in circumstances, and provide clear guidance on eligibility and legislation. This role is ideal for someone who thrives in a fast-paced environment and enjoys helping people understand complex processes. Your day-to-day responsibilities will include: - Answering citizen queries about current, previous, or future housing applications. - Explaining legislation, eligibility, and criteria for housing applications. - Advising callers on the online application process. - Processing changes in circumstances reported by claimants. - Supporting citizens who are homeless or at risk of homelessness. - Ensuring accurate data entry and compliance with data protection regulations. - Managing sensitive information and completing legal paperwork. - Participating in Microsoft Teams training and academy sessions. - Working collaboratively with experienced advisers during training. - Maintaining professionalism during remote work after training. Hourly rate: 14.12 p/h (inclusive of holiday) Working hours: Monday - Friday, 09:00 - 17:00. This role will offer an extensive training programme, which is a mixture of at-home and in-office and will run for roughly 8 weeks. Once you have passed the academy period, you will be able to work from home. What you'll need to succeed - Excellent communicators with strong interpersonal skills. - Confident in handling a wide range of customer queries. - Organised and detail-oriented, with good IT skills. - Able to work flexibly across different departments. - Experienced in customer service (public sector experience desirable but not essential). What you'll get in return You will be offered a temporary position with the council on a 3-month rolling contract basis, dependent on performance. The Council frequently recruits on a permanent basis, so you will also have the opportunity to apply. The role is offering 14.12 per hour including holiday pay, and you will receive payment on a weekly basis. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jan 07, 2026
Seasonal
Your new company You'll be joining a dedicated local authority team committed to supporting citizens with their housing needs. This service plays a vital role in processing council housing applications and providing guidance to individuals who are homeless or seeking housing assistance. The team is passionate about delivering clear, accurate advice and ensuring fair access to housing services. Your new role As part of the Housing Solutions and Advice team, you will be the first point of contact for citizens navigating the council housing process. You'll handle a variety of queries, from new applications to changes in circumstances, and provide clear guidance on eligibility and legislation. This role is ideal for someone who thrives in a fast-paced environment and enjoys helping people understand complex processes. Your day-to-day responsibilities will include: - Answering citizen queries about current, previous, or future housing applications. - Explaining legislation, eligibility, and criteria for housing applications. - Advising callers on the online application process. - Processing changes in circumstances reported by claimants. - Supporting citizens who are homeless or at risk of homelessness. - Ensuring accurate data entry and compliance with data protection regulations. - Managing sensitive information and completing legal paperwork. - Participating in Microsoft Teams training and academy sessions. - Working collaboratively with experienced advisers during training. - Maintaining professionalism during remote work after training. Hourly rate: 14.12 p/h (inclusive of holiday) Working hours: Monday - Friday, 09:00 - 17:00. This role will offer an extensive training programme, which is a mixture of at-home and in-office and will run for roughly 8 weeks. Once you have passed the academy period, you will be able to work from home. What you'll need to succeed - Excellent communicators with strong interpersonal skills. - Confident in handling a wide range of customer queries. - Organised and detail-oriented, with good IT skills. - Able to work flexibly across different departments. - Experienced in customer service (public sector experience desirable but not essential). What you'll get in return You will be offered a temporary position with the council on a 3-month rolling contract basis, dependent on performance. The Council frequently recruits on a permanent basis, so you will also have the opportunity to apply. The role is offering 14.12 per hour including holiday pay, and you will receive payment on a weekly basis. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Are you passionate about delivering exceptional service and ensuring customers receive the best experience? We're looking for a Customer Service Specialist to join a dynamic team. This is an ongoing temporary role for a minimum of six months to start as soon as possible. The hours are Monday to Friday 8am until 4pm with a 30 minute lunch with the potential to work from home one day per week. What you'll do: Manage the full order to invoice process, ensuring accuracy and timely delivery. Act as the first point of contact for customer queries and complaints, working cross functionally to resolve issues. Coordinate with supply chain, finance, and warehouse teams to maintain service levels and stock availability. Handle export documentation and customs processes for international customers. What we're looking for: Strong communication skills across phone, email and face-to-face. Excellent attention to detail and ability to multitask under pressure. Competent IT skills, especially Excel. Minimum 3 year's experience in customer service You'll be part of a collaborative team. If you thrive in a fast-paced environment and love problem solving, we'd love to hear from you! Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Jan 07, 2026
Seasonal
Are you passionate about delivering exceptional service and ensuring customers receive the best experience? We're looking for a Customer Service Specialist to join a dynamic team. This is an ongoing temporary role for a minimum of six months to start as soon as possible. The hours are Monday to Friday 8am until 4pm with a 30 minute lunch with the potential to work from home one day per week. What you'll do: Manage the full order to invoice process, ensuring accuracy and timely delivery. Act as the first point of contact for customer queries and complaints, working cross functionally to resolve issues. Coordinate with supply chain, finance, and warehouse teams to maintain service levels and stock availability. Handle export documentation and customs processes for international customers. What we're looking for: Strong communication skills across phone, email and face-to-face. Excellent attention to detail and ability to multitask under pressure. Competent IT skills, especially Excel. Minimum 3 year's experience in customer service You'll be part of a collaborative team. If you thrive in a fast-paced environment and love problem solving, we'd love to hear from you! Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Position: Payroll Manager Type: Part-time (28 hours a week), permanent Location: Office-based in in London with flexibility to work remotely Salary: £35,417 (FTE £44,339 ) per annum plus excellent benefits Salary Band and Job Family: Band 3, Profession/ Technical You will start at an entry point salary of £35,417 (FTE £44,339) per annum, increasing to £37,688 (FTE £47,110) after 6 months service and satisfactory performance and to £39,904 (FTE £49,881) after a further 6 months. About the Employer This charity makes sure people living with MS are at the centre of everything they do. And it's this commitment that unites them across the UK. Their strategy is based on what people affected by MS have told them is important to them. It gives the organisation a clear and determined focus. Their work is based on the hopes and aspirations of the MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information. This organisation's people are their greatest asset and the key to their success. They offer a vibrant, progressive working environment where you'll be able to make a difference. About this job Please note the employer will also consider alternative part time arrangements such as three days a week (21 hours per week). The organisation is looking for a knowledgeable and people-focused Payroll Manager to lead their payroll service and help make sure every colleague is paid accurately, on time, and with confidence. Based in the organisation's London office (with flexible remote working), you'll take the lead on all aspects of payroll delivery, overseeing the i-Trent system you will work closely with colleagues across HR, Finance and the wider organisation. You'll oversee the monthly payroll process end-to-end, making sure everything runs smoothly. In this role, you'll play a key part in creating a supportive and inclusive experience for all colleagues, offering clear, friendly payroll advice and helping colleagues understand their pay, benefits and pensions. You'll also mentor and support a Payroll Advisor, helping them grow and succeed in their role. You'll have: Strong experience managing payroll in a complex organisation, with in-depth knowledge of payroll, pensions, tax and statutory requirements A proven track record of delivering accurate monthly payrolls, reconciliations, deductions and year-end processes with very low error rates Confidence managing HMRC requirements including RTI submissions, auto-enrolment, P11Ds, P45s and P60s Experience turning payroll data into clear, meaningful reports and insights for managers and senior stakeholders Excellent analytical skills, with the ability to spot issues early and find practical, people-centred solutions The ability to provide clear, approachable payroll advice to colleagues at all levels, including senior leaders Experience working with HR and payroll systems (ideally iTrent), including supporting system improvements and reporting A collaborative mindset and the ability to build positive relationships across teams Experience mentoring or supporting others, with a genuine interest in helping people develop and do their best work A full membership (or equivalent) of the Chartered Institute of Payroll Professionals and a commitment to continuous learning Strong communication skills, attention to detail, and a high level of integrity and confidentiality This is a great opportunity to use your payroll expertise in a role where your work directly supports colleagues and contributes to a charity making a real difference. Closing date for applications: 9:00 on Monday 26 January 2026 How to apply: Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role. Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage. Equal Opportunities This employer particularly welcome applications from people with disabilities and or from ethnic minority backgrounds. Disability Confident Employer Our client is a Disability Confident Employer and they're committed to promoting equality and diversity. You can ask for reasonable adjustments as part of both their recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, please contact them to discuss. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about their employee benefits: They have a wide range of employee benefits including (but not limited to): Encouraging work life balance 38 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and them) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers' leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: in the event of miscarriage or still birth to support fertility treatments for antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how this organisation internally operates (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for the charity's activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal working hours Safeguarding This employer is committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with. This is regardless of: Gender, race, disability, sexual orientation, religion or belief, pregnancy, gender reassignment. They recognise their particular responsibility to make sure vulnerable adults and children are protected. They have measures in place to protect everyone they come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with this organisation. You'll need to share documents showing you're eligible to work in the UK if they offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. They currently don't have a Sponsor Licence agreement with the Home Office and aren't able to support you with your visa applications. No agencies please.
Jan 07, 2026
Full time
Position: Payroll Manager Type: Part-time (28 hours a week), permanent Location: Office-based in in London with flexibility to work remotely Salary: £35,417 (FTE £44,339 ) per annum plus excellent benefits Salary Band and Job Family: Band 3, Profession/ Technical You will start at an entry point salary of £35,417 (FTE £44,339) per annum, increasing to £37,688 (FTE £47,110) after 6 months service and satisfactory performance and to £39,904 (FTE £49,881) after a further 6 months. About the Employer This charity makes sure people living with MS are at the centre of everything they do. And it's this commitment that unites them across the UK. Their strategy is based on what people affected by MS have told them is important to them. It gives the organisation a clear and determined focus. Their work is based on the hopes and aspirations of the MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information. This organisation's people are their greatest asset and the key to their success. They offer a vibrant, progressive working environment where you'll be able to make a difference. About this job Please note the employer will also consider alternative part time arrangements such as three days a week (21 hours per week). The organisation is looking for a knowledgeable and people-focused Payroll Manager to lead their payroll service and help make sure every colleague is paid accurately, on time, and with confidence. Based in the organisation's London office (with flexible remote working), you'll take the lead on all aspects of payroll delivery, overseeing the i-Trent system you will work closely with colleagues across HR, Finance and the wider organisation. You'll oversee the monthly payroll process end-to-end, making sure everything runs smoothly. In this role, you'll play a key part in creating a supportive and inclusive experience for all colleagues, offering clear, friendly payroll advice and helping colleagues understand their pay, benefits and pensions. You'll also mentor and support a Payroll Advisor, helping them grow and succeed in their role. You'll have: Strong experience managing payroll in a complex organisation, with in-depth knowledge of payroll, pensions, tax and statutory requirements A proven track record of delivering accurate monthly payrolls, reconciliations, deductions and year-end processes with very low error rates Confidence managing HMRC requirements including RTI submissions, auto-enrolment, P11Ds, P45s and P60s Experience turning payroll data into clear, meaningful reports and insights for managers and senior stakeholders Excellent analytical skills, with the ability to spot issues early and find practical, people-centred solutions The ability to provide clear, approachable payroll advice to colleagues at all levels, including senior leaders Experience working with HR and payroll systems (ideally iTrent), including supporting system improvements and reporting A collaborative mindset and the ability to build positive relationships across teams Experience mentoring or supporting others, with a genuine interest in helping people develop and do their best work A full membership (or equivalent) of the Chartered Institute of Payroll Professionals and a commitment to continuous learning Strong communication skills, attention to detail, and a high level of integrity and confidentiality This is a great opportunity to use your payroll expertise in a role where your work directly supports colleagues and contributes to a charity making a real difference. Closing date for applications: 9:00 on Monday 26 January 2026 How to apply: Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role. Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage. Equal Opportunities This employer particularly welcome applications from people with disabilities and or from ethnic minority backgrounds. Disability Confident Employer Our client is a Disability Confident Employer and they're committed to promoting equality and diversity. You can ask for reasonable adjustments as part of both their recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, please contact them to discuss. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about their employee benefits: They have a wide range of employee benefits including (but not limited to): Encouraging work life balance 38 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and them) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers' leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: in the event of miscarriage or still birth to support fertility treatments for antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how this organisation internally operates (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for the charity's activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal working hours Safeguarding This employer is committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with. This is regardless of: Gender, race, disability, sexual orientation, religion or belief, pregnancy, gender reassignment. They recognise their particular responsibility to make sure vulnerable adults and children are protected. They have measures in place to protect everyone they come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with this organisation. You'll need to share documents showing you're eligible to work in the UK if they offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. They currently don't have a Sponsor Licence agreement with the Home Office and aren't able to support you with your visa applications. No agencies please.
This is a fantastic opportunity to join a dynamic, growing utilities business, in a Renewals and Retention Advisor position. The role would suit someone with strong communication skills, who is good at building relationships in a B2B environment. Our client is looking for a motivated, resilient individual with excellent influencing and negotiation skills - someone who is committed to maintaining high customer satisfaction and business growth. Ideally with proven experience in a customer service or sales role. Key reponsibilities include: Proactively contact customers prior to contract expiry to discuss renewal options and negotiate terms to secure contract renewals. Implement retention strategies to ensure a high level of customer loyalty and reduce churn. Handle customer queries and concerns regarding their contracts, providing solutions that meet their needs while aligning with company objectives. Maintain detailed records of customer interactions, transactions, comments, and complaints. Work closely with the customer service and sales teams to identify opportunities for upselling and cross-selling during the renewal process. Analyse customer feedback and work with the management team to improve products and services. Achieve or exceed monthly renewal targets. Full time or 30-35 hrs/week, working in a friendly flexible office in Bicester (possibility for one day working from home too).
Jan 06, 2026
Full time
This is a fantastic opportunity to join a dynamic, growing utilities business, in a Renewals and Retention Advisor position. The role would suit someone with strong communication skills, who is good at building relationships in a B2B environment. Our client is looking for a motivated, resilient individual with excellent influencing and negotiation skills - someone who is committed to maintaining high customer satisfaction and business growth. Ideally with proven experience in a customer service or sales role. Key reponsibilities include: Proactively contact customers prior to contract expiry to discuss renewal options and negotiate terms to secure contract renewals. Implement retention strategies to ensure a high level of customer loyalty and reduce churn. Handle customer queries and concerns regarding their contracts, providing solutions that meet their needs while aligning with company objectives. Maintain detailed records of customer interactions, transactions, comments, and complaints. Work closely with the customer service and sales teams to identify opportunities for upselling and cross-selling during the renewal process. Analyse customer feedback and work with the management team to improve products and services. Achieve or exceed monthly renewal targets. Full time or 30-35 hrs/week, working in a friendly flexible office in Bicester (possibility for one day working from home too).
Position: Payroll Manager Type: Part-time (28 hours a week), permanent Location: Office-based in in London with flexibility to work remotely Salary: £35,417 (FTE £44,339 ) per annum plus excellent benefits Salary Band and Job Family: Band 3, Profession/ Technical You will start at our entry point salary of £35,417 (FTE £44,339) per annum, increasing to £37,688 (FTE £47,110) after 6 months service and satisfactory performance and to £39,904 (FTE £49,881) after a further 6 months. About us We make sure people living with MS are at the centre of everything we do. And it s this commitment that unites us across the UK. Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference. About this job Please note we will also consider alternative part time arrangements such as three days a week (21 hours per week). We re looking for a knowledgeable and people-focused Payroll Manager to lead our payroll service and help make sure every colleague is paid accurately, on time, and with confidence. Based in our London office (with flexible remote working), you ll take the lead on all aspects of payroll delivery, overseeing the i-Trent system you will work closely with colleagues across HR, Finance and the wider organisation. You ll oversee the monthly payroll process end-to-end, making sure everything runs smoothly. In this role, you ll play a key part in creating a supportive and inclusive experience for our colleagues, offering clear, friendly payroll advice and helping colleagues understand their pay, benefits and pensions. You ll also mentor and support a Payroll Advisor, helping them grow and succeed in their role. You ll have: Strong experience managing payroll in a complex organisation, with in-depth knowledge of payroll, pensions, tax and statutory requirements A proven track record of delivering accurate monthly payrolls, reconciliations, deductions and year-end processes with very low error rates Confidence managing HMRC requirements including RTI submissions, auto-enrolment, P11Ds, P45s and P60s Experience turning payroll data into clear, meaningful reports and insights for managers and senior stakeholders Excellent analytical skills, with the ability to spot issues early and find practical, people-centred solutions The ability to provide clear, approachable payroll advice to colleagues at all levels, including senior leaders Experience working with HR and payroll systems (ideally iTrent), including supporting system improvements and reporting A collaborative mindset and the ability to build positive relationships across teams Experience mentoring or supporting others, with a genuine interest in helping people develop and do their best work A full membership (or equivalent) of the Chartered Institute of Payroll Professionals and a commitment to continuous learning Strong communication skills, attention to detail, and a high level of integrity and confidentiality This is a great opportunity to use your payroll expertise in a role where your work directly supports colleagues and contributes to a charity making a real difference. More information about our job opportunities and how to apply can be found on our MS Society website. Closing date for applications: 9:00 on Monday 26 January 2026 Interested? PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION. Equal Opportunities We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds. We d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. Disability Confident Employer We re a Disability Confident Employer and we re committed to promoting equality and diversity. You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about our employee benefits: We have a wide range of employee benefits including (but not limited to): Encouraging work life balance 38 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: In the event of miscarriage or still birth To support fertility treatments For antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal Safeguarding We re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with. This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment. We recognise our particular responsibility to make sure vulnerable adults and children are protected. We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with us. You ll need to share documents showing you re eligible to work in the UK if we offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don t have a Sponsor Licence agreement with the Home Office and aren t able to support you with your visa applications. No agencies please.
Jan 06, 2026
Full time
Position: Payroll Manager Type: Part-time (28 hours a week), permanent Location: Office-based in in London with flexibility to work remotely Salary: £35,417 (FTE £44,339 ) per annum plus excellent benefits Salary Band and Job Family: Band 3, Profession/ Technical You will start at our entry point salary of £35,417 (FTE £44,339) per annum, increasing to £37,688 (FTE £47,110) after 6 months service and satisfactory performance and to £39,904 (FTE £49,881) after a further 6 months. About us We make sure people living with MS are at the centre of everything we do. And it s this commitment that unites us across the UK. Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference. About this job Please note we will also consider alternative part time arrangements such as three days a week (21 hours per week). We re looking for a knowledgeable and people-focused Payroll Manager to lead our payroll service and help make sure every colleague is paid accurately, on time, and with confidence. Based in our London office (with flexible remote working), you ll take the lead on all aspects of payroll delivery, overseeing the i-Trent system you will work closely with colleagues across HR, Finance and the wider organisation. You ll oversee the monthly payroll process end-to-end, making sure everything runs smoothly. In this role, you ll play a key part in creating a supportive and inclusive experience for our colleagues, offering clear, friendly payroll advice and helping colleagues understand their pay, benefits and pensions. You ll also mentor and support a Payroll Advisor, helping them grow and succeed in their role. You ll have: Strong experience managing payroll in a complex organisation, with in-depth knowledge of payroll, pensions, tax and statutory requirements A proven track record of delivering accurate monthly payrolls, reconciliations, deductions and year-end processes with very low error rates Confidence managing HMRC requirements including RTI submissions, auto-enrolment, P11Ds, P45s and P60s Experience turning payroll data into clear, meaningful reports and insights for managers and senior stakeholders Excellent analytical skills, with the ability to spot issues early and find practical, people-centred solutions The ability to provide clear, approachable payroll advice to colleagues at all levels, including senior leaders Experience working with HR and payroll systems (ideally iTrent), including supporting system improvements and reporting A collaborative mindset and the ability to build positive relationships across teams Experience mentoring or supporting others, with a genuine interest in helping people develop and do their best work A full membership (or equivalent) of the Chartered Institute of Payroll Professionals and a commitment to continuous learning Strong communication skills, attention to detail, and a high level of integrity and confidentiality This is a great opportunity to use your payroll expertise in a role where your work directly supports colleagues and contributes to a charity making a real difference. More information about our job opportunities and how to apply can be found on our MS Society website. Closing date for applications: 9:00 on Monday 26 January 2026 Interested? PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION. Equal Opportunities We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds. We d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. Disability Confident Employer We re a Disability Confident Employer and we re committed to promoting equality and diversity. You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about our employee benefits: We have a wide range of employee benefits including (but not limited to): Encouraging work life balance 38 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: In the event of miscarriage or still birth To support fertility treatments For antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal Safeguarding We re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with. This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment. We recognise our particular responsibility to make sure vulnerable adults and children are protected. We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with us. You ll need to share documents showing you re eligible to work in the UK if we offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don t have a Sponsor Licence agreement with the Home Office and aren t able to support you with your visa applications. No agencies please.
Customer Success Manager with Italian (6 months FTC) page is loaded Customer Success Manager with Italian (6 months FTC)remote type: Remotelocations: UK Homebase: Italy Homebase: France Homebase: Ireland Homebasetime type: Full timeposted on: Posted Todayjob requisition id: RPAt F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. Position Summary Customer Success is integral to our long-term success as a company. Our Customer Success Managers (CSMs) are trusted advisors, guiding customers from the point of sale through onboarding, project success, adoption, and renewals. CSMs collaborate closely with internal F5 teams to provide strategic insights, enhance customer use of F5 solutions, and identify opportunities for expanding product adoption.This role requires a level of technical experience within the industry. Including working knowledge of BIG-IP, NGINX, or with experience in similar technologies like load balancers, application delivery, application security and cloud networking. The CSM will help customers maximize the value of their investment, ensure adoption of F5 solutions across their portfolios, and promote successful business outcomes.We are looking for dynamic, goal-driven CSM who excel at adapting their strategies to meet the ever-changing needs of our customers. These professionals will act as enablers, keeping customers engaged, guiding them to achieve their desired outcomes, and ensuring they fully realize the value of their F5 investment.As a CSM, you will play a vital role in fostering strong customer relationships, driving adoption, and advocating for customer needs across the organization. Your ability to think strategically, communicate effectively, and collaborate cross-functionally will be key to creating meaningful, measurable success for our customers. If you're passionate about empowering customers and driving long-term value, we invite you to join our team and make a significant impact. Primary Responsibilities Customer Success & Value Generation Ensure customers maximize the value of their F5 investment by fully utilizing licenses, adopting new use cases, and achieving strategic outcomes. Guide customers through key milestones, including onboarding, deployment, upgrades, and adoption of BIG-IP, NGINX, and hybrid/multi-cloud environments. Increase renewal rates, reduce churn, and drive business growth through advocacy and reference-ability. Promote available resources and communities to encourage efficient product utilization and engagement. Act as a trusted advisor, addressing improvement requests and resolving critical issues. Collaboration Partner with account teams and internal stakeholders to develop strategies, overcome customer pain points and create success plans that drive & optimize renewals. Support customers' cloud and multi-cloud strategies , offering guidance and resources to align with their business goals. Manage relationships across teams to streamline onboarding, training, and renewal activities while identifying cross-sell and up-sell opportunities. Maintain accurate and consistent updates in the CRM system, documenting business objectives and success metrics. Advocate for customers within sales, product, and support organizations, ensuring alignment with their needs and goals. Industry Knowledge Drive the customer journey by identifying engagement opportunities and delivering tailored success plans. Use customer usage data and health indicators to develop actionable strategies for growth and renewal. Leverage expertise in BIG-IP, NGINX, and distributed cloud solutions to address customer challenges effectively. Critical Thinking & Results Analyze customer data to create measurable success plans and provide feedback to product teams, influencing roadmap improvements. Champion Customer Success by contributing to tools, systems, and best practices. Ensure alignment with company ethics and policies while performing additional related duties as assigned. Knowledge, Skills, and Abilities Experience in a customer-facing role within the technology industry, with proficiency in BIG-IP, NGINX, cloud-based solutions, and multi-cloud environments. Ability to distill complex technical and business concepts into clear, actionable insights. Proven ability to build lasting customer relationships and drive revenue growth. Strong communication, presentation, and problem-solving skills with a collaborative and proactive approach. Resilience under pressure with excellent time management and focus on delivery. Availability to travel up to 25% within your home region, including occasional out of country trips. Qualifications Italian speaking is highly recommended. 5+ years of experience delivering technology and business outcomes in Customer Success or a related role, with a Bachelor's degree; or 5+ years with a Master's degree. Degree in Computing, Business, Information Technology, or equivalent professional experience preferred. Understanding of BIG-IP, NGINX, and/or experience in comparable technologies or solutions within the industry, such as load balancing, application delivery, security, or cloud networking platforms.The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending or auto email notification from Workday (ending with . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting . Remote : Primarily work from designated home location but can come into an F5 office to work or travel to an offsite location as needed.
Jan 06, 2026
Full time
Customer Success Manager with Italian (6 months FTC) page is loaded Customer Success Manager with Italian (6 months FTC)remote type: Remotelocations: UK Homebase: Italy Homebase: France Homebase: Ireland Homebasetime type: Full timeposted on: Posted Todayjob requisition id: RPAt F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. Position Summary Customer Success is integral to our long-term success as a company. Our Customer Success Managers (CSMs) are trusted advisors, guiding customers from the point of sale through onboarding, project success, adoption, and renewals. CSMs collaborate closely with internal F5 teams to provide strategic insights, enhance customer use of F5 solutions, and identify opportunities for expanding product adoption.This role requires a level of technical experience within the industry. Including working knowledge of BIG-IP, NGINX, or with experience in similar technologies like load balancers, application delivery, application security and cloud networking. The CSM will help customers maximize the value of their investment, ensure adoption of F5 solutions across their portfolios, and promote successful business outcomes.We are looking for dynamic, goal-driven CSM who excel at adapting their strategies to meet the ever-changing needs of our customers. These professionals will act as enablers, keeping customers engaged, guiding them to achieve their desired outcomes, and ensuring they fully realize the value of their F5 investment.As a CSM, you will play a vital role in fostering strong customer relationships, driving adoption, and advocating for customer needs across the organization. Your ability to think strategically, communicate effectively, and collaborate cross-functionally will be key to creating meaningful, measurable success for our customers. If you're passionate about empowering customers and driving long-term value, we invite you to join our team and make a significant impact. Primary Responsibilities Customer Success & Value Generation Ensure customers maximize the value of their F5 investment by fully utilizing licenses, adopting new use cases, and achieving strategic outcomes. Guide customers through key milestones, including onboarding, deployment, upgrades, and adoption of BIG-IP, NGINX, and hybrid/multi-cloud environments. Increase renewal rates, reduce churn, and drive business growth through advocacy and reference-ability. Promote available resources and communities to encourage efficient product utilization and engagement. Act as a trusted advisor, addressing improvement requests and resolving critical issues. Collaboration Partner with account teams and internal stakeholders to develop strategies, overcome customer pain points and create success plans that drive & optimize renewals. Support customers' cloud and multi-cloud strategies , offering guidance and resources to align with their business goals. Manage relationships across teams to streamline onboarding, training, and renewal activities while identifying cross-sell and up-sell opportunities. Maintain accurate and consistent updates in the CRM system, documenting business objectives and success metrics. Advocate for customers within sales, product, and support organizations, ensuring alignment with their needs and goals. Industry Knowledge Drive the customer journey by identifying engagement opportunities and delivering tailored success plans. Use customer usage data and health indicators to develop actionable strategies for growth and renewal. Leverage expertise in BIG-IP, NGINX, and distributed cloud solutions to address customer challenges effectively. Critical Thinking & Results Analyze customer data to create measurable success plans and provide feedback to product teams, influencing roadmap improvements. Champion Customer Success by contributing to tools, systems, and best practices. Ensure alignment with company ethics and policies while performing additional related duties as assigned. Knowledge, Skills, and Abilities Experience in a customer-facing role within the technology industry, with proficiency in BIG-IP, NGINX, cloud-based solutions, and multi-cloud environments. Ability to distill complex technical and business concepts into clear, actionable insights. Proven ability to build lasting customer relationships and drive revenue growth. Strong communication, presentation, and problem-solving skills with a collaborative and proactive approach. Resilience under pressure with excellent time management and focus on delivery. Availability to travel up to 25% within your home region, including occasional out of country trips. Qualifications Italian speaking is highly recommended. 5+ years of experience delivering technology and business outcomes in Customer Success or a related role, with a Bachelor's degree; or 5+ years with a Master's degree. Degree in Computing, Business, Information Technology, or equivalent professional experience preferred. Understanding of BIG-IP, NGINX, and/or experience in comparable technologies or solutions within the industry, such as load balancing, application delivery, security, or cloud networking platforms.The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending or auto email notification from Workday (ending with . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting . Remote : Primarily work from designated home location but can come into an F5 office to work or travel to an offsite location as needed.
Chartered Institute of Procurement and Supply (CIPS)
Woking, Surrey
Welcome to KFC. Home of the real ones. We sell the world's best chicken. Seriously. And we've done it since 1939, when the idea of crispy, original recipe chicken took Kentucky by storm. Now, we're proud to serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that we started with, all those years ago. Across the Restaurant Support Centre (RSC), we come to work to be ourselves, and to make something of ourselves. We want to see our potential go that little bit further, as part of one of the world's most iconic brands. What's the gig? Well, you support our restaurants - and we'll support you every step of the way. Simple. Our doors are open - and they can take you anywhere. All we ask is that you be you. Because that makes us, us. Sound good? Great. Let's find out about that job. The Team We're the engine behind the bucket - making sure every restaurant has what it needs, when it needs it. From sourcing ingredients to delivering packaging, furniture, and even marketing, our Supply Chain & Procurement team owns the journey from farm to fingers. We think big, challenge the status quo, and collaborate across the business to keep KFC running smoothly and growing strong. About the role. The Procurement Manager is responsible for leading procurement activities across the Pan European Region for all 3 core brands (KFC, Pizza Hut, Taco Bell), ensuring value delivery, supplier performance, and risk mitigation. This role blends strategic thinking with operational execution, requiring strong stakeholder engagement and data driven decision making. What you'll do: General Supplier Management Maintain and optimise supplier relationships Monitor supplier performance and conduct reviews against KPIs and SLAs. Ensure compliance with procurement policies and procedures. Key Strategic Projects & Tenders Drive and create the overall strategy for the category Lead or support strategic sourcing initiatives and transformation programmes. Lead and play a critical role in managing the tendering process to ensure transparency, competitiveness, and value for money Collaborate with cross functional teams and stakeholders on cost saving, sustainability and innovative projects. Drive procurement input into new product development or service launches. Partner with Global procurement teams, influencing global category plans and decisions. Driving Value Through Data Driven Insight Analyse spend data to identify cost reduction opportunities. Develop dashboards and reports to track procurement performance. Use market intelligence and benchmarking to inform sourcing strategies. Managing Supplier Risk Assess and mitigate supplier risks including financial, operational, and geopolitical. Maintain supplier risk contingency plans where applicable. Work with legal and compliance teams to ensure regulatory adherence. Contract Management & Governance Negotiate, draft, and manage supplier contracts, in partnership with legal. Ensure contract lifecycle management and renewal tracking. Stakeholder Management & Relationship Building Build strong relationships with internal stakeholders across departments. Act as a trusted advisor to business units on procurement matters. Facilitate supplier engagement workshops, QBR's and feedback sessions. Maintaining and ensuring strong relationships are upheld between procurement and the supplier base. External Relationship Building Represent the company in supplier forums and industry events. Develop strategic partnerships with key suppliers. Stay abreast of market trends and innovations. Experience Experience in a food service/FMCG or retail environment preferred Track record of consistent execution and delivery Proven experience in procurement or supply chain management Strong negotiation and contract management skills Proven experience of working collaboratively in complex stakeholder environment Stakeholder engagement skills, capable of influencing at all levels Proven experience of outside the box thinking and comfort in challenging the status quo Proven experience in understanding contract KPIs and successfully driving supplier performance Strong experience in an Analyst, Buyer, Supply chain or equivalent role preferably in retail, food service, FMCG ABOUT YOU Strong skills in Excel, PowerPoint and Outlook Quick to learn and apply new knowledge Values action over activity Good verbal and written communication skills Effective team worker Strong drive for results and ambitious to grow and develop within the organization What's in it for you: We offer benefits that make your life that little bit easier - because we know the juggle is real. From flexible, hybrid working to Fri Yay early finishes and Live Well Days, we've created a package that supports the real you, in and out of work. You'll get: Hybrid working from our Woking RSC (just 24 mins from London) Up to 11% company pension contributions Fri Yay finishes at 1pm every Friday 25 days' holiday (plus bank hols) 5 Live Well Days a year, just for you Bonus scheme linked to company & personal performance Private healthcare, Digital GP access & mental health coaching Enhanced parental leave and flexible return options Study support, income protection, life cover & more And yes - 25% off the chicken The Road to becoming a real one Apply (Go on do it) - send us your CV and answer a couple of app questions. Intro call with our Talent Team Virtual call with Hiring Manager + an excel task. Virtual call with a stakeholder. Ready? We hope so, if you're ready to be part of our community, now's the time to apply. Beware of fake job postings using Yum! and/or our brand logos KFC, Pizza Hut, Taco Bell and Habit Burger & Grill on fraudulent sites. Yum! Brands only posts jobs on official careers pages and never asks for money during onboarding. Avoid unsolicited contacts via Telegram, WhatsApp or similar social apps.
Jan 06, 2026
Full time
Welcome to KFC. Home of the real ones. We sell the world's best chicken. Seriously. And we've done it since 1939, when the idea of crispy, original recipe chicken took Kentucky by storm. Now, we're proud to serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that we started with, all those years ago. Across the Restaurant Support Centre (RSC), we come to work to be ourselves, and to make something of ourselves. We want to see our potential go that little bit further, as part of one of the world's most iconic brands. What's the gig? Well, you support our restaurants - and we'll support you every step of the way. Simple. Our doors are open - and they can take you anywhere. All we ask is that you be you. Because that makes us, us. Sound good? Great. Let's find out about that job. The Team We're the engine behind the bucket - making sure every restaurant has what it needs, when it needs it. From sourcing ingredients to delivering packaging, furniture, and even marketing, our Supply Chain & Procurement team owns the journey from farm to fingers. We think big, challenge the status quo, and collaborate across the business to keep KFC running smoothly and growing strong. About the role. The Procurement Manager is responsible for leading procurement activities across the Pan European Region for all 3 core brands (KFC, Pizza Hut, Taco Bell), ensuring value delivery, supplier performance, and risk mitigation. This role blends strategic thinking with operational execution, requiring strong stakeholder engagement and data driven decision making. What you'll do: General Supplier Management Maintain and optimise supplier relationships Monitor supplier performance and conduct reviews against KPIs and SLAs. Ensure compliance with procurement policies and procedures. Key Strategic Projects & Tenders Drive and create the overall strategy for the category Lead or support strategic sourcing initiatives and transformation programmes. Lead and play a critical role in managing the tendering process to ensure transparency, competitiveness, and value for money Collaborate with cross functional teams and stakeholders on cost saving, sustainability and innovative projects. Drive procurement input into new product development or service launches. Partner with Global procurement teams, influencing global category plans and decisions. Driving Value Through Data Driven Insight Analyse spend data to identify cost reduction opportunities. Develop dashboards and reports to track procurement performance. Use market intelligence and benchmarking to inform sourcing strategies. Managing Supplier Risk Assess and mitigate supplier risks including financial, operational, and geopolitical. Maintain supplier risk contingency plans where applicable. Work with legal and compliance teams to ensure regulatory adherence. Contract Management & Governance Negotiate, draft, and manage supplier contracts, in partnership with legal. Ensure contract lifecycle management and renewal tracking. Stakeholder Management & Relationship Building Build strong relationships with internal stakeholders across departments. Act as a trusted advisor to business units on procurement matters. Facilitate supplier engagement workshops, QBR's and feedback sessions. Maintaining and ensuring strong relationships are upheld between procurement and the supplier base. External Relationship Building Represent the company in supplier forums and industry events. Develop strategic partnerships with key suppliers. Stay abreast of market trends and innovations. Experience Experience in a food service/FMCG or retail environment preferred Track record of consistent execution and delivery Proven experience in procurement or supply chain management Strong negotiation and contract management skills Proven experience of working collaboratively in complex stakeholder environment Stakeholder engagement skills, capable of influencing at all levels Proven experience of outside the box thinking and comfort in challenging the status quo Proven experience in understanding contract KPIs and successfully driving supplier performance Strong experience in an Analyst, Buyer, Supply chain or equivalent role preferably in retail, food service, FMCG ABOUT YOU Strong skills in Excel, PowerPoint and Outlook Quick to learn and apply new knowledge Values action over activity Good verbal and written communication skills Effective team worker Strong drive for results and ambitious to grow and develop within the organization What's in it for you: We offer benefits that make your life that little bit easier - because we know the juggle is real. From flexible, hybrid working to Fri Yay early finishes and Live Well Days, we've created a package that supports the real you, in and out of work. You'll get: Hybrid working from our Woking RSC (just 24 mins from London) Up to 11% company pension contributions Fri Yay finishes at 1pm every Friday 25 days' holiday (plus bank hols) 5 Live Well Days a year, just for you Bonus scheme linked to company & personal performance Private healthcare, Digital GP access & mental health coaching Enhanced parental leave and flexible return options Study support, income protection, life cover & more And yes - 25% off the chicken The Road to becoming a real one Apply (Go on do it) - send us your CV and answer a couple of app questions. Intro call with our Talent Team Virtual call with Hiring Manager + an excel task. Virtual call with a stakeholder. Ready? We hope so, if you're ready to be part of our community, now's the time to apply. Beware of fake job postings using Yum! and/or our brand logos KFC, Pizza Hut, Taco Bell and Habit Burger & Grill on fraudulent sites. Yum! Brands only posts jobs on official careers pages and never asks for money during onboarding. Avoid unsolicited contacts via Telegram, WhatsApp or similar social apps.
Get Staffed Online Recruitment Limited
Cirencester, Gloucestershire
Customer Service Advisor Join a Growing Fintech Team! Customer Service Advisor Remote Full time £26,500 £27,500 Location: Home-based (UK) Salary: £26,500 £27,500 dependent on experience Benefits 25 days + Bank Holidays, laptop, phone, flexible working, work from home, supportive team with a positive culture, exciting growing company Our Client Our client own and run two leading fintech platforms, widely recognised as best-in-class within the Home Improvements sector. Their mission is to expand into new verticals such as Dentistry and Home Furnishings, becoming the go-to fintech platform across multiple industries. They partner with some of the UK s top banks, helping retailers offer finance seamlessly to their customers. Everything they do is powered in-house, giving us agility, quality, and an award-winning customer experience (with a 4.8 star Google rating!). The role Our client is looking for an Operations Assistant/Customer Service Advisor to join a growing team and play a vital role in delivering exceptional service to their partners and customers. You ll be the first point of contact, resolving queries, building relationships, and making sure everything runs smoothly behind the scenes. This is a fantastic opportunity for someone who thrives in an environment that focuses on proving first-class customer service, enjoys problem-solving, and wants to grow within an ambitious fintech company. What you ll do Be the first point of contact for partners and customers via email, phone, and IM Build and strengthen relationships with our retail partners Help partners maximise use of our platform to drive business growth Ensure smooth daily payments to retailers in line with SLAs Manage retailer onboarding (full training provided) Handle complaints with professionalism and care Ensure retailers follow processes and procedures Support with FCA compliance (training provided) Provide ad hoc reporting and insights as needed What they re looking for A natural relationship builder who enjoys working with people Highly organised, able to prioritise, and thrives under pressure Strong communication skills written, verbal, and presentation Confident problem-solver with attention to detail Resilient, proactive, and able to manage your own workload Experience in customer service, operations, or fintech/finance (preferred but not essential) Why join? Work from home with a supportive and collaborative team Be part of a fast-growing fintech business with exciting expansion plans Full training and development opportunities Make a real impact in a company where agility and innovation come first Ready to grow your career in fintech? Apply today and be part of our clients' journey to change the way industries offer finance.
Jan 06, 2026
Full time
Customer Service Advisor Join a Growing Fintech Team! Customer Service Advisor Remote Full time £26,500 £27,500 Location: Home-based (UK) Salary: £26,500 £27,500 dependent on experience Benefits 25 days + Bank Holidays, laptop, phone, flexible working, work from home, supportive team with a positive culture, exciting growing company Our Client Our client own and run two leading fintech platforms, widely recognised as best-in-class within the Home Improvements sector. Their mission is to expand into new verticals such as Dentistry and Home Furnishings, becoming the go-to fintech platform across multiple industries. They partner with some of the UK s top banks, helping retailers offer finance seamlessly to their customers. Everything they do is powered in-house, giving us agility, quality, and an award-winning customer experience (with a 4.8 star Google rating!). The role Our client is looking for an Operations Assistant/Customer Service Advisor to join a growing team and play a vital role in delivering exceptional service to their partners and customers. You ll be the first point of contact, resolving queries, building relationships, and making sure everything runs smoothly behind the scenes. This is a fantastic opportunity for someone who thrives in an environment that focuses on proving first-class customer service, enjoys problem-solving, and wants to grow within an ambitious fintech company. What you ll do Be the first point of contact for partners and customers via email, phone, and IM Build and strengthen relationships with our retail partners Help partners maximise use of our platform to drive business growth Ensure smooth daily payments to retailers in line with SLAs Manage retailer onboarding (full training provided) Handle complaints with professionalism and care Ensure retailers follow processes and procedures Support with FCA compliance (training provided) Provide ad hoc reporting and insights as needed What they re looking for A natural relationship builder who enjoys working with people Highly organised, able to prioritise, and thrives under pressure Strong communication skills written, verbal, and presentation Confident problem-solver with attention to detail Resilient, proactive, and able to manage your own workload Experience in customer service, operations, or fintech/finance (preferred but not essential) Why join? Work from home with a supportive and collaborative team Be part of a fast-growing fintech business with exciting expansion plans Full training and development opportunities Make a real impact in a company where agility and innovation come first Ready to grow your career in fintech? Apply today and be part of our clients' journey to change the way industries offer finance.
This is a unique chance to combine clinical expertise, leadership, and compassion in a role that can make a genuine impact on people s lives. Together, we improve the lives of local people affected by cancer. We provide wraparound holistic support, information, education and wellbeing services to people affected by cancer across Norfolk and beyond. As demand for our services continues to grow, we are seeking an exceptional Director of Charitable Operations to join our Executive Leadership Team. In this pivotal role, you ll help shape the future of our work and ensure we continue improving the lives of local people affected by cancer. About the Role As a key member of Big C s Executive leadership team, you will bring a specialist knowledge of cancer and act as an ambassador for the charity in this area of expertise. You will serve as the clinical lead for the charity with leadership and management responsibilities of our Cancer Support Centres and Hubs, our Health Academy programmes, and of the teams that deliver them. This includes collaborating with internal colleagues and external partners to ensure the delivery of high-quality, sustainable services for anyone affected by cancer. An example we are proud of is the practical help with social and financial concerns through our Citizens Advice welfare advisors. You will also support the Chief Executive with the strategic development and direction of Big C s cancer support services and health academy programmes. This role requires clinical expertise and demonstrable experience to successfully lead the delivery of Big C s charitable operations to meet rising demand. On occasion, like other members of the Executive team, you will be required to deputise for the Chief Executive in their absence. Location: You will be based in Big C s office in Centrum, a bright and modern building on Norwich Research Park. Informally, some home working is possible, but you will need to work from the office and other Big C sites regularly. Hours: 35 hours per week Salary: £60,000 to £65,000 per annum (subject to skills and experience) Contract: Permanent About You You will be an experienced clinical leader with a strong track record of operating at a senior level, ideally within healthcare or the charity sector. Above all, you will share Big C s commitment to ensuring that people affected by cancer receive outstanding care, support and education when they need it most. You will bring: Recognised clinical expertise and professional registration, with demonstrable experience in cancer care or related services. Strategic leadership experience, with the ability to translate vision into practical, high-quality service delivery. Strong people leadership skills, with a compassionate, inclusive and values-driven approach. Experience of governance, safeguarding and working effectively with Boards or Trustees. Financial and commercial awareness, including budget management and income generation. Credibility and confidence to represent Big C with partners, funders and stakeholders. About Big C Big C is one of East Anglia s largest cancer charities, having raised £50 million in 45 years. Each year, our supporters help us raise around £3 million to support people affected by cancer in our community. We provide holistic care through Cancer Support Centres and Hubs, as well as online and telephone support via our Virtual Support Centre. Income comes from donations, local businesses, grants, legacies, and 12 charity shops across the region. Why Big C? Committed to equity, diversity, and inclusion, Big C was recently awarded Gold Accreditation for the third time running in the Best Employers Eastern Region 2025 and offers a supportive environment that values wellbeing and work/life balance. Our benefits include: 33 days holiday (FTE, including bank holidays) 5% employer pension contribution Company sick pay and life assurance Health Cash Plan and Employee Assistance Programme Cycle to Work Scheme Some hybrid working with some flexibility in hours Opportunities for professional development Apply Now Closing date for applications: Monday 26 January 2026 Please take a look at the vacancy pack for further information and the job description. When applying, please complete the online application fully. Information to support your application can be in your attached covering letter or as indicated in the application. If you prefer to apply in a different way or require information in an accessible format, please contact Caroline Roberts, People Manager. Big C are committed to safeguarding and promoting the welfare of vulnerable adults, young adults and children and expect all staff and volunteers to share this commitment. This role requires an enhanced Disclosure and Barring Service (DBS) check and a barred list check. Additionally, your application plays an essential part in our choosing the right person for this position.
Jan 04, 2026
Full time
This is a unique chance to combine clinical expertise, leadership, and compassion in a role that can make a genuine impact on people s lives. Together, we improve the lives of local people affected by cancer. We provide wraparound holistic support, information, education and wellbeing services to people affected by cancer across Norfolk and beyond. As demand for our services continues to grow, we are seeking an exceptional Director of Charitable Operations to join our Executive Leadership Team. In this pivotal role, you ll help shape the future of our work and ensure we continue improving the lives of local people affected by cancer. About the Role As a key member of Big C s Executive leadership team, you will bring a specialist knowledge of cancer and act as an ambassador for the charity in this area of expertise. You will serve as the clinical lead for the charity with leadership and management responsibilities of our Cancer Support Centres and Hubs, our Health Academy programmes, and of the teams that deliver them. This includes collaborating with internal colleagues and external partners to ensure the delivery of high-quality, sustainable services for anyone affected by cancer. An example we are proud of is the practical help with social and financial concerns through our Citizens Advice welfare advisors. You will also support the Chief Executive with the strategic development and direction of Big C s cancer support services and health academy programmes. This role requires clinical expertise and demonstrable experience to successfully lead the delivery of Big C s charitable operations to meet rising demand. On occasion, like other members of the Executive team, you will be required to deputise for the Chief Executive in their absence. Location: You will be based in Big C s office in Centrum, a bright and modern building on Norwich Research Park. Informally, some home working is possible, but you will need to work from the office and other Big C sites regularly. Hours: 35 hours per week Salary: £60,000 to £65,000 per annum (subject to skills and experience) Contract: Permanent About You You will be an experienced clinical leader with a strong track record of operating at a senior level, ideally within healthcare or the charity sector. Above all, you will share Big C s commitment to ensuring that people affected by cancer receive outstanding care, support and education when they need it most. You will bring: Recognised clinical expertise and professional registration, with demonstrable experience in cancer care or related services. Strategic leadership experience, with the ability to translate vision into practical, high-quality service delivery. Strong people leadership skills, with a compassionate, inclusive and values-driven approach. Experience of governance, safeguarding and working effectively with Boards or Trustees. Financial and commercial awareness, including budget management and income generation. Credibility and confidence to represent Big C with partners, funders and stakeholders. About Big C Big C is one of East Anglia s largest cancer charities, having raised £50 million in 45 years. Each year, our supporters help us raise around £3 million to support people affected by cancer in our community. We provide holistic care through Cancer Support Centres and Hubs, as well as online and telephone support via our Virtual Support Centre. Income comes from donations, local businesses, grants, legacies, and 12 charity shops across the region. Why Big C? Committed to equity, diversity, and inclusion, Big C was recently awarded Gold Accreditation for the third time running in the Best Employers Eastern Region 2025 and offers a supportive environment that values wellbeing and work/life balance. Our benefits include: 33 days holiday (FTE, including bank holidays) 5% employer pension contribution Company sick pay and life assurance Health Cash Plan and Employee Assistance Programme Cycle to Work Scheme Some hybrid working with some flexibility in hours Opportunities for professional development Apply Now Closing date for applications: Monday 26 January 2026 Please take a look at the vacancy pack for further information and the job description. When applying, please complete the online application fully. Information to support your application can be in your attached covering letter or as indicated in the application. If you prefer to apply in a different way or require information in an accessible format, please contact Caroline Roberts, People Manager. Big C are committed to safeguarding and promoting the welfare of vulnerable adults, young adults and children and expect all staff and volunteers to share this commitment. This role requires an enhanced Disclosure and Barring Service (DBS) check and a barred list check. Additionally, your application plays an essential part in our choosing the right person for this position.
Job Title : Customer Service Advisor Location : Edinburgh City Centre Pay Rate : 14.02p/hr Hours : Monday - Friday, 7 hour shifts between 8am-6pm. Hybrid Working : 3 days per week home working after training Contract Type : Temporary - 12 months. Start Date : February and March 2026 Lloyds are recruiting now for Customer Service roles supporting the UK's largest Banking Group. As a Customer Service Representative, you'll be handling complex enquiries mainly by phone. You'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them. An 8 week training programme will teach you all you need to know about the wide range of products and services you will support customers. From there you will have the freedom to work 3 days a week from home, with ongoing support and development to allow you develop in your role. As part of the IP&I team, you will be providing customers with support across various products and services. This includes workplace pensions, life insurance and critical illness cover, right through to supporting customers through their policies after a bereavement. Empathy and compassion are vital to ensure customers have all of the information they need about the policy during these big life changes. Your responsibilities will include: Provide first class service to customers by acting as a first point of contact for any queries or requests by phone Striving to resolve queries at the first point of contact, from password resets to more in depth statement queries Handing requests for information or changes to details quickly and securely Ensuring all information is recorded efficiently and accurately Deal with situations with care and empathy Putting the customer first at every opportunity Benefits: Work from home 3 days per week Prime location in Edinburgh Close to public transport links First class support and training for all colleagues Opportunity for growth within the company Weekly Pay Online payslips Dedicated aftercare team Annual leave allowance of 31 daus per year Employee Assistance Programme Access to Able Futures Eyecare vouchers Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more Smart Spending App Workplace Pension scheme About our client: At our client's organisation, we believe in creating a workplace where you can truly be yourself and have a rewarding career. With great colleagues, flexible working arrangements, and a multitude of career opportunities, you'll find a supportive and inclusive environment where you can thrive. Requirements: Strong customer focus, with the ability to handle customer queries professionally and with care and due diligence Good attention to detail, with the ability to identify areas for improvement in the customer journey Strong communication skills, both verbal and written Understanding of Microsoft suite (Word, Excel, Outlook etc) At our client's organisation, we are committed to fostering an inclusive and diverse workplace. We celebrate individuals from all backgrounds, cultures, and identities, and welcome applications from under-represented groups. We are disability confident and can make reasonable adjustments to our recruitment processes upon request. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Jan 04, 2026
Contractor
Job Title : Customer Service Advisor Location : Edinburgh City Centre Pay Rate : 14.02p/hr Hours : Monday - Friday, 7 hour shifts between 8am-6pm. Hybrid Working : 3 days per week home working after training Contract Type : Temporary - 12 months. Start Date : February and March 2026 Lloyds are recruiting now for Customer Service roles supporting the UK's largest Banking Group. As a Customer Service Representative, you'll be handling complex enquiries mainly by phone. You'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them. An 8 week training programme will teach you all you need to know about the wide range of products and services you will support customers. From there you will have the freedom to work 3 days a week from home, with ongoing support and development to allow you develop in your role. As part of the IP&I team, you will be providing customers with support across various products and services. This includes workplace pensions, life insurance and critical illness cover, right through to supporting customers through their policies after a bereavement. Empathy and compassion are vital to ensure customers have all of the information they need about the policy during these big life changes. Your responsibilities will include: Provide first class service to customers by acting as a first point of contact for any queries or requests by phone Striving to resolve queries at the first point of contact, from password resets to more in depth statement queries Handing requests for information or changes to details quickly and securely Ensuring all information is recorded efficiently and accurately Deal with situations with care and empathy Putting the customer first at every opportunity Benefits: Work from home 3 days per week Prime location in Edinburgh Close to public transport links First class support and training for all colleagues Opportunity for growth within the company Weekly Pay Online payslips Dedicated aftercare team Annual leave allowance of 31 daus per year Employee Assistance Programme Access to Able Futures Eyecare vouchers Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more Smart Spending App Workplace Pension scheme About our client: At our client's organisation, we believe in creating a workplace where you can truly be yourself and have a rewarding career. With great colleagues, flexible working arrangements, and a multitude of career opportunities, you'll find a supportive and inclusive environment where you can thrive. Requirements: Strong customer focus, with the ability to handle customer queries professionally and with care and due diligence Good attention to detail, with the ability to identify areas for improvement in the customer journey Strong communication skills, both verbal and written Understanding of Microsoft suite (Word, Excel, Outlook etc) At our client's organisation, we are committed to fostering an inclusive and diverse workplace. We celebrate individuals from all backgrounds, cultures, and identities, and welcome applications from under-represented groups. We are disability confident and can make reasonable adjustments to our recruitment processes upon request. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Are you looking to join a business that is focused on delivering world class customer service? Would you like to secure a position that can offer a "springboard" to other areas of the business, offering growth or development opportunities? Or maybe, you would like to join an organisation and team that thrive and work together, where culture is key? If the answer is yes to any of the above, then an opportunity in our Driver Support team could be for you. Why join us: Apart from being able to offer a welcoming and friendly environment, where teamwork plays a part in our daily tasks, we are also proud to offer a very competitive benefits package to our employees (your wellbeing and development is important to us). Some of the top benefits include: Working Hours 37.5 per week Monday - Friday between 8-6, hybrid working policy 2 days from home each week should you want to following passing of probation 25 days holiday + 8 days bank holiday with increases for long tenure and option to buy and carry over additional days Car Scheme following passing of probation. Up to 2 Toyota or Lexus cars at heavily discounted with monthly costs including insurance, tax, servicing and MOT included following passing of probation Great pension scheme starting at employee contribution of 4% with an employer contribution of 11%. This can flex up to 6% EE contribution and 15% ER contribution Annual bonus of up to 5% of salary based on business performance Plus, many more - visit our website for a full list: Our Careers About Us KINTO UK The Role: As the first point of contact for our customers, you will assist with their queries and questions via both telephone and email, with live chat and WhatsApp being planned for the near future. You will also receive the required training to enable you to confidently handle customer queries and produce, analyse reports. Above all, the aim is to offer world class service with every customer interaction. The Individual: To succeed in the role, you will need to be patient, empathetic, and passionate about communication. Putting yourself in our customers shoes you will advocate for them when necessary. Being naturally curious and confident, you will need to enjoy troubleshooting and investigating enabling you to resolve customers queries. Key Responsibilities: Working with multiple customers across the entire driver journey Handling queries into the helpdesk via phone, email and live chat and WhatsApp in the future Aim to resolve queries first time Build sustainable and trusted relationships through open and interactive communication Handle complaints, providing solutions and alternatives within agreed time limits to enable the best resolution Become an advocate of our products and services Review customer reporting, identifying and correcting errors or exceptions Update and maintain customer information within our CRM system Complete administration tasks, such as logging and posting fuel cards Identification and implementation of business and process improvements Go the extra mile to engage customers and fleet contacts
Jan 02, 2026
Full time
Are you looking to join a business that is focused on delivering world class customer service? Would you like to secure a position that can offer a "springboard" to other areas of the business, offering growth or development opportunities? Or maybe, you would like to join an organisation and team that thrive and work together, where culture is key? If the answer is yes to any of the above, then an opportunity in our Driver Support team could be for you. Why join us: Apart from being able to offer a welcoming and friendly environment, where teamwork plays a part in our daily tasks, we are also proud to offer a very competitive benefits package to our employees (your wellbeing and development is important to us). Some of the top benefits include: Working Hours 37.5 per week Monday - Friday between 8-6, hybrid working policy 2 days from home each week should you want to following passing of probation 25 days holiday + 8 days bank holiday with increases for long tenure and option to buy and carry over additional days Car Scheme following passing of probation. Up to 2 Toyota or Lexus cars at heavily discounted with monthly costs including insurance, tax, servicing and MOT included following passing of probation Great pension scheme starting at employee contribution of 4% with an employer contribution of 11%. This can flex up to 6% EE contribution and 15% ER contribution Annual bonus of up to 5% of salary based on business performance Plus, many more - visit our website for a full list: Our Careers About Us KINTO UK The Role: As the first point of contact for our customers, you will assist with their queries and questions via both telephone and email, with live chat and WhatsApp being planned for the near future. You will also receive the required training to enable you to confidently handle customer queries and produce, analyse reports. Above all, the aim is to offer world class service with every customer interaction. The Individual: To succeed in the role, you will need to be patient, empathetic, and passionate about communication. Putting yourself in our customers shoes you will advocate for them when necessary. Being naturally curious and confident, you will need to enjoy troubleshooting and investigating enabling you to resolve customers queries. Key Responsibilities: Working with multiple customers across the entire driver journey Handling queries into the helpdesk via phone, email and live chat and WhatsApp in the future Aim to resolve queries first time Build sustainable and trusted relationships through open and interactive communication Handle complaints, providing solutions and alternatives within agreed time limits to enable the best resolution Become an advocate of our products and services Review customer reporting, identifying and correcting errors or exceptions Update and maintain customer information within our CRM system Complete administration tasks, such as logging and posting fuel cards Identification and implementation of business and process improvements Go the extra mile to engage customers and fleet contacts
Role: Principal Recruitment Consultant - Consumer Location: Leeds City Centre (Hybrid) Division: Sales & Marketing, Consumer Practice Package: Basic Salary: 35,000- 45,000 + Uncapped Commission (up to 40% of billings) + 4,800 Car Allowance + Paid Car Parking + Private Healthcare & Many Other Benefits Henderson Scott is expanding its high-performing Consumer Practice within the Sales & Marketing Division, and we're looking for an experienced recruiter to take on a Principal Consultant role in our Leeds office. The Role You'll play a leading role in shaping senior-level recruitment across the Consumer & FMCG markets - covering categories such as food, drink, personal care, home care and pet. You'll manage end-to-end mandates, drive business development, nurture key client relationships and become a trusted advisor on hiring strategy, market insight and talent trends. You'll also play a key role in driving the growth of the Consumer Practice, with scope to mentor others and help define our market presence. What You'll Bring Proven success in recruitment within FMCG, Consumer, Retail or related sectors A strong track record of fees, business development and senior-level delivery Confidence managing client relationships and leading strategic hiring projects A proactive, commercial, ambitious mindset Desire to contribute to a growing, PE-backed, high-performance division What We Offer Fantastic, market leading package (see above) Award winning training and development programmes for employees of all levels Hybrid working with autonomy and flexibility Clear routes to future leadership A collaborative, high-growth environment backed by investment and a proven reputation across Sales & Marketing and Consumer markets If you're a driven, credible recruiter looking for a bigger platform, stronger backing and genuine career progression - this is a standout opportunity. For further information contact Alex Bourne: (url removed) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Jan 01, 2026
Full time
Role: Principal Recruitment Consultant - Consumer Location: Leeds City Centre (Hybrid) Division: Sales & Marketing, Consumer Practice Package: Basic Salary: 35,000- 45,000 + Uncapped Commission (up to 40% of billings) + 4,800 Car Allowance + Paid Car Parking + Private Healthcare & Many Other Benefits Henderson Scott is expanding its high-performing Consumer Practice within the Sales & Marketing Division, and we're looking for an experienced recruiter to take on a Principal Consultant role in our Leeds office. The Role You'll play a leading role in shaping senior-level recruitment across the Consumer & FMCG markets - covering categories such as food, drink, personal care, home care and pet. You'll manage end-to-end mandates, drive business development, nurture key client relationships and become a trusted advisor on hiring strategy, market insight and talent trends. You'll also play a key role in driving the growth of the Consumer Practice, with scope to mentor others and help define our market presence. What You'll Bring Proven success in recruitment within FMCG, Consumer, Retail or related sectors A strong track record of fees, business development and senior-level delivery Confidence managing client relationships and leading strategic hiring projects A proactive, commercial, ambitious mindset Desire to contribute to a growing, PE-backed, high-performance division What We Offer Fantastic, market leading package (see above) Award winning training and development programmes for employees of all levels Hybrid working with autonomy and flexibility Clear routes to future leadership A collaborative, high-growth environment backed by investment and a proven reputation across Sales & Marketing and Consumer markets If you're a driven, credible recruiter looking for a bigger platform, stronger backing and genuine career progression - this is a standout opportunity. For further information contact Alex Bourne: (url removed) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Customer Service Advisor HOME WORKING Must live in Manchester Role Profile: Hourly Rate: £12.21ph- Paid Weekly Hours: Full Time, Monday - Friday must be fully flexible between 8am-6pm; Paid Training: Full time training 9am - 5pm Role Overview: We are looking for confident, energetic individuals for a Customer Service role in the Manchester area. This role involves taking inbound Customer Service calls; no Sales! As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience. Our client is looking for a confident communicator. This is an amazing opportunity with possibilities of progression and growth. Responsibilities: Build rapport with customers in a consultative manner Listen to the customers needs to ensure a positive and unique solution to their queries Provide exceptional customer service by demonstrating in-depth knowledge of the services the company provides Ensure all administration is completed accurately Customer Service Experience is required for this position. If you are interested, please apply now! or email your CV to (url removed)
Jan 01, 2026
Full time
Customer Service Advisor HOME WORKING Must live in Manchester Role Profile: Hourly Rate: £12.21ph- Paid Weekly Hours: Full Time, Monday - Friday must be fully flexible between 8am-6pm; Paid Training: Full time training 9am - 5pm Role Overview: We are looking for confident, energetic individuals for a Customer Service role in the Manchester area. This role involves taking inbound Customer Service calls; no Sales! As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience. Our client is looking for a confident communicator. This is an amazing opportunity with possibilities of progression and growth. Responsibilities: Build rapport with customers in a consultative manner Listen to the customers needs to ensure a positive and unique solution to their queries Provide exceptional customer service by demonstrating in-depth knowledge of the services the company provides Ensure all administration is completed accurately Customer Service Experience is required for this position. If you are interested, please apply now! or email your CV to (url removed)
Lincolnshire Country Council are looking for Customer Service Advisor to join them in the Services department., working with the "out of hours" team. The hours are 20 per week. Shifts include working overnight (12 midnight until 8am), evenings, weekend working including all public holidays. Core hours are Monday-Thursday 17:30-08:00 & Friday to Monday 17:30-08:00 You will be the first point of contact for emergency calls relating to Adult's and Children's Social Care. Dealing with calls from professionals (e.g. Police and Health Services), and from Members of the Public. The calls will be of a sensitive nature, and you will be required to gather and process information efficiently and accurately. As well as Social Care calls, you will also take calls about District Council Services (e.g. Council Housing Repairs) and other local services including Libraries and Heritage enquiries. If you enjoy working in a fast-paced environment, with plenty of variety with the chance to learn new things, then this is the role for you! About you To be a successful Out of Hours Customer Service Advisor you will have a passion for delivering excellent customer service and excellent communication skills. Due to the working hours, we require candidates to be flexible and willing to work evenings, weekends and overnight. Good IT skills with a competency in using Microsoft Office and Windows is also essential! Where will I work:- Our offices are based in Lincoln City Centre at Lancaster House, and we do offer agile working opportunities (a mix of Office and working at home) once you're settled in and fully trained. Rate of pay:- The role is 20 hours per week working out of hours paying 12.76 per hour
Jan 01, 2026
Seasonal
Lincolnshire Country Council are looking for Customer Service Advisor to join them in the Services department., working with the "out of hours" team. The hours are 20 per week. Shifts include working overnight (12 midnight until 8am), evenings, weekend working including all public holidays. Core hours are Monday-Thursday 17:30-08:00 & Friday to Monday 17:30-08:00 You will be the first point of contact for emergency calls relating to Adult's and Children's Social Care. Dealing with calls from professionals (e.g. Police and Health Services), and from Members of the Public. The calls will be of a sensitive nature, and you will be required to gather and process information efficiently and accurately. As well as Social Care calls, you will also take calls about District Council Services (e.g. Council Housing Repairs) and other local services including Libraries and Heritage enquiries. If you enjoy working in a fast-paced environment, with plenty of variety with the chance to learn new things, then this is the role for you! About you To be a successful Out of Hours Customer Service Advisor you will have a passion for delivering excellent customer service and excellent communication skills. Due to the working hours, we require candidates to be flexible and willing to work evenings, weekends and overnight. Good IT skills with a competency in using Microsoft Office and Windows is also essential! Where will I work:- Our offices are based in Lincoln City Centre at Lancaster House, and we do offer agile working opportunities (a mix of Office and working at home) once you're settled in and fully trained. Rate of pay:- The role is 20 hours per week working out of hours paying 12.76 per hour
Financial Reporting Assistant Manager page is loaded Financial Reporting Assistant Managerlocations: Manchester: Leeds: Liverpooltime type: Full timeposted on: Posted Todayjob requisition id: R18296 Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world.Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons The Business Services and Outsourcing team are essential to meeting our clients' evolving requirements. As well as delivering long-term, sustainable value to businesses by providing a range of solutions such as accounting, payroll and compliance services, they also play a key role in tying together many of our services across BDO both domestically and internationally. By building deep and meaningful relationships with a range of clients from ambitious entrepreneurial SMEs to large multi-national groups, our BS&O team don't just advise on their specific business challenges, they open doors for other teams to provide our firm's wider service offering. To succeed in this agile environment, you'll need to demonstrate excellent problem-solving skills and initiative. In return, you'll have the opportunity for progression, and the chance to develop in one of the industry's most exciting and varied roles. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships.You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview: This is a brilliant chance to join a fast-growing business with real potential for career progression. Our Northern team boasts a fantastic culture, and this service line offers a flexible schedule and work-life balance. We've embraced a hybrid working policy, allowing you to work from home or the office depending on the task and business needs. This role is perfect for developing your financial reporting and technical accounting skills within a supportive, close-knit team. We provide high-quality training and development to the successful candidate. We work with a wide range of clients, mainly within the SME space.As an Assistant Manager, you'll manage a portfolio of clients day-to-day and support senior team members in delivering services on time. Your portfolio will mainly involve financial reporting technical advisory projects and preparing and reviewing year-end statutory accounts for large groups or complex clients under frameworks like FRS 102 and IFRS. You'll assess resource needs, monitor progress against budget and timeframes, review junior staff work, and resolve issues before Manager or Partner review. You'll work independently, ensuring project delivery to the Manager or Partner for review, and be the first point of contact for clients and auditors throughout the project. Besides client-facing work, you'll support the management team on departmental matters, including coaching and feedback for junior staff, ensuring compliance with stream policies and procedures, and the firm's risk management procedures.You'll be someone with: ACA, ACCA or equivalent qualification. Previous experience in a supervisory role. Strong working knowledge of UK reporting standards (including UK GAAP and UK-adopted IFRS) and related financial reporting requirements. Previous experience preparing and/or reviewing statutory accounts, consolidations and cash flows. Evidence of the ability to research technical accounting matters.You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand.At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs.We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work.We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy.Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions.We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jan 01, 2026
Full time
Financial Reporting Assistant Manager page is loaded Financial Reporting Assistant Managerlocations: Manchester: Leeds: Liverpooltime type: Full timeposted on: Posted Todayjob requisition id: R18296 Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world.Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons The Business Services and Outsourcing team are essential to meeting our clients' evolving requirements. As well as delivering long-term, sustainable value to businesses by providing a range of solutions such as accounting, payroll and compliance services, they also play a key role in tying together many of our services across BDO both domestically and internationally. By building deep and meaningful relationships with a range of clients from ambitious entrepreneurial SMEs to large multi-national groups, our BS&O team don't just advise on their specific business challenges, they open doors for other teams to provide our firm's wider service offering. To succeed in this agile environment, you'll need to demonstrate excellent problem-solving skills and initiative. In return, you'll have the opportunity for progression, and the chance to develop in one of the industry's most exciting and varied roles. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships.You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview: This is a brilliant chance to join a fast-growing business with real potential for career progression. Our Northern team boasts a fantastic culture, and this service line offers a flexible schedule and work-life balance. We've embraced a hybrid working policy, allowing you to work from home or the office depending on the task and business needs. This role is perfect for developing your financial reporting and technical accounting skills within a supportive, close-knit team. We provide high-quality training and development to the successful candidate. We work with a wide range of clients, mainly within the SME space.As an Assistant Manager, you'll manage a portfolio of clients day-to-day and support senior team members in delivering services on time. Your portfolio will mainly involve financial reporting technical advisory projects and preparing and reviewing year-end statutory accounts for large groups or complex clients under frameworks like FRS 102 and IFRS. You'll assess resource needs, monitor progress against budget and timeframes, review junior staff work, and resolve issues before Manager or Partner review. You'll work independently, ensuring project delivery to the Manager or Partner for review, and be the first point of contact for clients and auditors throughout the project. Besides client-facing work, you'll support the management team on departmental matters, including coaching and feedback for junior staff, ensuring compliance with stream policies and procedures, and the firm's risk management procedures.You'll be someone with: ACA, ACCA or equivalent qualification. Previous experience in a supervisory role. Strong working knowledge of UK reporting standards (including UK GAAP and UK-adopted IFRS) and related financial reporting requirements. Previous experience preparing and/or reviewing statutory accounts, consolidations and cash flows. Evidence of the ability to research technical accounting matters.You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand.At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs.We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work.We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy.Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions.We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Are you ready to embark on an extraordinary journey into the world of cutting edge technology and business transformation? Columbus, a global leader in digital solutions and consulting, is thrilled to announce our 2026 Microsoft D365 Graduate Programme is now open for registration. Whilst we work in digital transformation and ERP systems, we aren't after "Techies" - our graduates are from a range of subject backgrounds, and are trained to be client facing business consultants. Associate Business Consultants - Location Must be willing to be Nottingham office based for the initial training 6 months, min.3 days in our office p/w - Cubo, Standard Court, NG1. Following the completion of the 6 month initial Training, you can base yourself anywhere in the UK. Salary c£29,000 basic salary & benefits. (rising to c£60,000 after 4 years dependent on performance) Starting September 2026 - actual date tbc Online Test Following submission of your CV application, you will be sent an online psychometric test which needs to be completed ahead of the closing date. Closing Date for Applications and Online Test Midnight Sunday 1st of February 2026 As a forward thinking company, we understand that innovation is the key to staying ahead in today's fast paced business landscape. That's why we have crafted a unique opportunity for talented graduates like you to be part of our team, driving impactful change and shaping the future of business. What sets Columbus apart is our unwavering commitment to empowering businesses through digital transformation. By joining our Graduate Programme, you will be at the forefront of revolutionising industries, leveraging the power of Microsoft Dynamics 365 to optimise processes, enhance customer experiences, Here's what makes our programme truly exceptional: Comprehensive training and development: We believe in equipping our graduates with the skills and knowledge needed to excel in the dynamic world of technology and consulting. You'll receive extensive training on Dynamics 365, led by our industry experts, ensuring you become a proficient professional ready to make an impact. Transparent Salary Progression: You are given a clear picture of what goals you need to achieve to increase your salary progression through the scales. Global Exposure: You will be joining other Graduates and Accelerators from across Europe for your initial six month training programme, collaborating virtually and in person for a week of consultancy skills training in Denmark or Sweden. Hands on experience: Theory alone won't make you an expert. That's why we provide you with ample opportunities to work on real projects with our diverse range of clients. You'll gain invaluable hands on experience, tackling complex business challenges and collaborating with multidisciplinary teams, sharpening your problem solving and communication skills along the way. Mentorship and guidance: At Columbus, we believe in nurturing talent and helping you reach your full potential. Throughout the programme, you'll have access to dedicated mentors who will provide guidance, support, and constructive feedback, helping you grow both personally and professionally. Microsoft Certifications & Career progression: Our Graduate Programme is designed to be a launchpad for your career. We invest in your growth, offering continuous learning opportunities, recognised industry certifications and a clear career progression path from Associate Consultant through to Principal Consultant or Lead Solutions Architect. Culture of collaboration and innovation: At Columbus, we foster a culture of collaboration, innovation, and inclusivity. You'll be part of a vibrant community of like minded professionals, working together to drive positive change and shape the future of businesses around the world. Don't miss out on this incredible opportunity to kick start your career in the world of business innovation and Dynamics 365. Join the Columbus Graduate Programme and be part of a company that is committed to your success. The role of Associate Business Consultant We are looking for enthusiastic, committed and newly or recently qualified graduates, Early Careers Consultants, or those looking for a career change, to join our Graduate/Accelerator Training Programme in September 2026. The experience, knowledge, and skills you will gain on this scheme will: Give you an in-depth understanding of Microsoft Dynamics 365 ERP implementations Offer you the opportunity to quickly become a respected and credible Microsoft Dynamics Business Consultant Help you to become an expert in your field of business and a trusted advisor to our customers Provide you with a rewarding career pathway at Columbus You will be based in our consultancy department and will provide consultancy expertise throughout the project lifecycle of an ERP implementation. It is therefore essential that you are commercially focused, a positive self starter and have strong relationship building, interpersonal, organisational, and oral/written communication skills. About you (the essentials) You should have/be expecting a minimum 2:1 degree (or equivalent qualifications/experience) in one of the following subjects: Finance, Accounting, Law, Business, IT, Psychology, Engineering or Manufacturing Willingness to relocate to Nottingham/Office Based for 6 months. You should be proactive, confident and understand the business landscape. You will need to have the flexibility to travel both within the UK and abroad. Ability to drive with access to a vehicle. What we can offer You will be a part of both a local and global team, where you not only share knowledge but also a laugh or two. We value our employees and leave room for flexibility so that you can enjoy a work life balance. You will get: 25 days annual leave (increasing with service) Hybrid working Private medical insurance Modern air conditioned city centre office space, with breakout areas, barista style coffee, access to the fitness & wellbeing suite, free beer, and fizz after hours. Columbus benefits hub - discounts on tickets, shopping, car leasing, holidays, food and more Access to free training courses delivered by Columbus Academy Free Microsoft certifications and access to Microsoft Learn Personal pension plan Life assurance x4 salary Cycle to work scheme £2,500 payment for successful candidate referrals Company awards & recognition: Annual company special recognition awards with prizes! Give a thumbs up and receive a gift card through Columbus Cheers Employee of the year and Employees Employee of the year Long service awards Employee wellbeing program: Free fruit Westfield Health (includes an employee assistance line) Mental health first aiders Suggestions boxes Next steps Apply now and unlock your potential with Columbus! Together, let's transform businesses and make an impact that lasts a lifetime. Visit our website or contact us for more information. In the meantime, check us out on Instagram or LinkedIn STAY CURIOUS, COLLABORATE, BUILD TRUST, and DELIVER CUSTOMER SUCCESS Apply now and unlock your potential with Columbus! Together, let's transform businesses and make an impact that lasts a lifetime. Visit our website or contact us for more information.
Jan 01, 2026
Full time
Are you ready to embark on an extraordinary journey into the world of cutting edge technology and business transformation? Columbus, a global leader in digital solutions and consulting, is thrilled to announce our 2026 Microsoft D365 Graduate Programme is now open for registration. Whilst we work in digital transformation and ERP systems, we aren't after "Techies" - our graduates are from a range of subject backgrounds, and are trained to be client facing business consultants. Associate Business Consultants - Location Must be willing to be Nottingham office based for the initial training 6 months, min.3 days in our office p/w - Cubo, Standard Court, NG1. Following the completion of the 6 month initial Training, you can base yourself anywhere in the UK. Salary c£29,000 basic salary & benefits. (rising to c£60,000 after 4 years dependent on performance) Starting September 2026 - actual date tbc Online Test Following submission of your CV application, you will be sent an online psychometric test which needs to be completed ahead of the closing date. Closing Date for Applications and Online Test Midnight Sunday 1st of February 2026 As a forward thinking company, we understand that innovation is the key to staying ahead in today's fast paced business landscape. That's why we have crafted a unique opportunity for talented graduates like you to be part of our team, driving impactful change and shaping the future of business. What sets Columbus apart is our unwavering commitment to empowering businesses through digital transformation. By joining our Graduate Programme, you will be at the forefront of revolutionising industries, leveraging the power of Microsoft Dynamics 365 to optimise processes, enhance customer experiences, Here's what makes our programme truly exceptional: Comprehensive training and development: We believe in equipping our graduates with the skills and knowledge needed to excel in the dynamic world of technology and consulting. You'll receive extensive training on Dynamics 365, led by our industry experts, ensuring you become a proficient professional ready to make an impact. Transparent Salary Progression: You are given a clear picture of what goals you need to achieve to increase your salary progression through the scales. Global Exposure: You will be joining other Graduates and Accelerators from across Europe for your initial six month training programme, collaborating virtually and in person for a week of consultancy skills training in Denmark or Sweden. Hands on experience: Theory alone won't make you an expert. That's why we provide you with ample opportunities to work on real projects with our diverse range of clients. You'll gain invaluable hands on experience, tackling complex business challenges and collaborating with multidisciplinary teams, sharpening your problem solving and communication skills along the way. Mentorship and guidance: At Columbus, we believe in nurturing talent and helping you reach your full potential. Throughout the programme, you'll have access to dedicated mentors who will provide guidance, support, and constructive feedback, helping you grow both personally and professionally. Microsoft Certifications & Career progression: Our Graduate Programme is designed to be a launchpad for your career. We invest in your growth, offering continuous learning opportunities, recognised industry certifications and a clear career progression path from Associate Consultant through to Principal Consultant or Lead Solutions Architect. Culture of collaboration and innovation: At Columbus, we foster a culture of collaboration, innovation, and inclusivity. You'll be part of a vibrant community of like minded professionals, working together to drive positive change and shape the future of businesses around the world. Don't miss out on this incredible opportunity to kick start your career in the world of business innovation and Dynamics 365. Join the Columbus Graduate Programme and be part of a company that is committed to your success. The role of Associate Business Consultant We are looking for enthusiastic, committed and newly or recently qualified graduates, Early Careers Consultants, or those looking for a career change, to join our Graduate/Accelerator Training Programme in September 2026. The experience, knowledge, and skills you will gain on this scheme will: Give you an in-depth understanding of Microsoft Dynamics 365 ERP implementations Offer you the opportunity to quickly become a respected and credible Microsoft Dynamics Business Consultant Help you to become an expert in your field of business and a trusted advisor to our customers Provide you with a rewarding career pathway at Columbus You will be based in our consultancy department and will provide consultancy expertise throughout the project lifecycle of an ERP implementation. It is therefore essential that you are commercially focused, a positive self starter and have strong relationship building, interpersonal, organisational, and oral/written communication skills. About you (the essentials) You should have/be expecting a minimum 2:1 degree (or equivalent qualifications/experience) in one of the following subjects: Finance, Accounting, Law, Business, IT, Psychology, Engineering or Manufacturing Willingness to relocate to Nottingham/Office Based for 6 months. You should be proactive, confident and understand the business landscape. You will need to have the flexibility to travel both within the UK and abroad. Ability to drive with access to a vehicle. What we can offer You will be a part of both a local and global team, where you not only share knowledge but also a laugh or two. We value our employees and leave room for flexibility so that you can enjoy a work life balance. You will get: 25 days annual leave (increasing with service) Hybrid working Private medical insurance Modern air conditioned city centre office space, with breakout areas, barista style coffee, access to the fitness & wellbeing suite, free beer, and fizz after hours. Columbus benefits hub - discounts on tickets, shopping, car leasing, holidays, food and more Access to free training courses delivered by Columbus Academy Free Microsoft certifications and access to Microsoft Learn Personal pension plan Life assurance x4 salary Cycle to work scheme £2,500 payment for successful candidate referrals Company awards & recognition: Annual company special recognition awards with prizes! Give a thumbs up and receive a gift card through Columbus Cheers Employee of the year and Employees Employee of the year Long service awards Employee wellbeing program: Free fruit Westfield Health (includes an employee assistance line) Mental health first aiders Suggestions boxes Next steps Apply now and unlock your potential with Columbus! Together, let's transform businesses and make an impact that lasts a lifetime. Visit our website or contact us for more information. In the meantime, check us out on Instagram or LinkedIn STAY CURIOUS, COLLABORATE, BUILD TRUST, and DELIVER CUSTOMER SUCCESS Apply now and unlock your potential with Columbus! Together, let's transform businesses and make an impact that lasts a lifetime. Visit our website or contact us for more information.
Aberdeen, Belfast, Birmingham, Bristol, Cambridge, Cardiff, Edinburgh, Gatwick, Glasgow, Guernsey, Ipswich, Isle of Man, Jersey, Leeds, Liverpool, London, Manchester, Milton Keynes, Newcastle, Nottingham, Port Talbot, Reading, Southampton, St Albans Business Line Job Type Permanent / FTC Date published 30-Sep-2025 Connect to your Industry An exciting opportunity to work in Deloitte's market leading Global Trade team. Deloitte is looking to recruit Managers to work within its Global Trade Advisory team, which sits within the Indirect Tax practice and is part of Deloitte's EMEA wide Centre of Excellence for Global Trade. As an identified super growth area within the firm, joining this team offers a fantastic opportunity for a passionate and dynamic professional to progress their career. As a Manager you will manage diverse projects for high profile clients, support exciting new business development opportunities, provide stewardship to develop junior members of the team and expand your horizons as you support businesses respond to topical issues, such as Brexit, and a significantly changed customs landscape, on a UK and global scale. Working in the Global Trade Advisory team you will work collaboratively with other tax and consulting teams, with Deloitte teams based overseas and/or directly on client sites, providing the chance to broaden knowledge and network, globally, on a regular basis. The Global Trade and broader Indirect Tax team has a reputation for being proactive, entrepreneurial, successful and fun to work in. It is growing at pace, providing an opportunity for the right candidate to progress quickly in a dynamic, fast paced environment, where people are recognised for their contribution and not time served. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The role will expose you to working with some of the largest, most recognisable brands and corporations across the globe. We boast a wealthy, rapidly increasing, portfolio of clients across all industries - from owner-managed businesses to large multinationals, operating within the consumer, industrial products, aerospace, automotive, energy and resources, technology/telecoms, financial services and public service sectors. As a Manager you will manage projects that support global clients manage their customs and trade footprint, from advising them on how to navigate the changes in customs and excise legislative requirements, supporting with the implementation of supply chain governance, operation and duty optimisation strategies, to engaging with HMRC to obtain rulings, repayments, authorisations and respond to audits. You will be expected to work with all grades, which will require you to undertake effective delegation, project planning, consultation and managing timescales so that project deliverables can be completed and signed-off in accordance with Deloitte's review processes. Global Trade regulation and requirements, particularly in the post-Brexit environment, are at the forefront of our clients' agendas and significantly impact their supply chains. As such, as part of the role, you will be required to build up a detailed, practical, understanding of our clients' business models, what markets they operate in and their future plans in order to provide the right support at the right time, and identify opportunities for further work. You will also be given access to further development support covering soft skills, advanced technical knowledge and commercial awareness through a programme of regular courses to help you continue to build your professional skills. As you are given the autonomy to establish your own contacts within a client and reach your own solutions your independence will be accelerated.It is up to you to take this independence and build your own network. Whilst autonomy is encouraged the team network will always be available when you need support and advice. Key responsibilities will include: Working on existing client engagements - Regularly reporting directly to a director or partner and undertaking account management, which includes responsibilities for take-on, delivery, billing and cash collection. Drafting and reviewing client advice (reports / memos / telcon advice / email notes of advice), running client workshops, meetings and training sessions. Assisting with developing less experienced staff with hands on advice and support. Assisting with deepening relationships with target clients/accounts and contributing to winning new work, including proposals and bid work. Input into development of new market opportunities locally, nationally and internationally with an opportunity to lead the market development of the new ideas. Working closely with colleagues in other parts of the firm. Having a broader perspective of potential issues encountered when managing diverse teams and the strategies to overcome them; having a clear understanding of the firm's commitment to creating a more inclusive culture. Connect to your skills and professional experience Customs experience working either in-house, in practice or at a Tax Authority, or equivalent. A sound technical background in all key areas of customs management and regulation (i.e. classification, valuation, origin and special procedures). A proven record of management attributes and skills including an ability to prioritise; meet deadlines; set clear, achievable, targets; monitor and update on progress; delegate effectively and work well with others. Outstanding communication (written and verbal) and inter-personal skills. The ability to be proactive, identify opportunities and take early responsibility. Excellent client facing, relationship building and business development skills, coupled with commercial awareness. Connect to your business - Tax Innovation and tax consultancy may not seem to go together, but that's exactly what you'll find at Deloitte. We're constantly seeking the new and working together to push the limits of what's possible. Discover a new kind of tax career that you can make your own. Tax Our comprehensive range of services encompasses everything from the completion of tax returns (corporation tax self-assessment) to complex consultancy assignments and strategic tax planning. We advise on corporate and general tax, international M&A, stamp tax, cross-border transfer pricing, reorganisations and reconstructions, and competent authority negotiations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "At Deloittewe work with some of the world's biggest and most prestigious businesses, because we're recognised for our expertise and insight. Every challenge, issue or opportunity has tax considerations - and so we give insightful and proactive advice to help clients navigate risk, complexity, and business-critical decisions." - Oliver, Tax "I really appreciate the learning opportunities at Deloitte, from formal training to knowledge gathering from colleagues." - Montine, Tax Our hybrid working policy You'll be based in UK Wide with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Connect to your return to work opportunity . click apply for full job details
Jan 01, 2026
Full time
Aberdeen, Belfast, Birmingham, Bristol, Cambridge, Cardiff, Edinburgh, Gatwick, Glasgow, Guernsey, Ipswich, Isle of Man, Jersey, Leeds, Liverpool, London, Manchester, Milton Keynes, Newcastle, Nottingham, Port Talbot, Reading, Southampton, St Albans Business Line Job Type Permanent / FTC Date published 30-Sep-2025 Connect to your Industry An exciting opportunity to work in Deloitte's market leading Global Trade team. Deloitte is looking to recruit Managers to work within its Global Trade Advisory team, which sits within the Indirect Tax practice and is part of Deloitte's EMEA wide Centre of Excellence for Global Trade. As an identified super growth area within the firm, joining this team offers a fantastic opportunity for a passionate and dynamic professional to progress their career. As a Manager you will manage diverse projects for high profile clients, support exciting new business development opportunities, provide stewardship to develop junior members of the team and expand your horizons as you support businesses respond to topical issues, such as Brexit, and a significantly changed customs landscape, on a UK and global scale. Working in the Global Trade Advisory team you will work collaboratively with other tax and consulting teams, with Deloitte teams based overseas and/or directly on client sites, providing the chance to broaden knowledge and network, globally, on a regular basis. The Global Trade and broader Indirect Tax team has a reputation for being proactive, entrepreneurial, successful and fun to work in. It is growing at pace, providing an opportunity for the right candidate to progress quickly in a dynamic, fast paced environment, where people are recognised for their contribution and not time served. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The role will expose you to working with some of the largest, most recognisable brands and corporations across the globe. We boast a wealthy, rapidly increasing, portfolio of clients across all industries - from owner-managed businesses to large multinationals, operating within the consumer, industrial products, aerospace, automotive, energy and resources, technology/telecoms, financial services and public service sectors. As a Manager you will manage projects that support global clients manage their customs and trade footprint, from advising them on how to navigate the changes in customs and excise legislative requirements, supporting with the implementation of supply chain governance, operation and duty optimisation strategies, to engaging with HMRC to obtain rulings, repayments, authorisations and respond to audits. You will be expected to work with all grades, which will require you to undertake effective delegation, project planning, consultation and managing timescales so that project deliverables can be completed and signed-off in accordance with Deloitte's review processes. Global Trade regulation and requirements, particularly in the post-Brexit environment, are at the forefront of our clients' agendas and significantly impact their supply chains. As such, as part of the role, you will be required to build up a detailed, practical, understanding of our clients' business models, what markets they operate in and their future plans in order to provide the right support at the right time, and identify opportunities for further work. You will also be given access to further development support covering soft skills, advanced technical knowledge and commercial awareness through a programme of regular courses to help you continue to build your professional skills. As you are given the autonomy to establish your own contacts within a client and reach your own solutions your independence will be accelerated.It is up to you to take this independence and build your own network. Whilst autonomy is encouraged the team network will always be available when you need support and advice. Key responsibilities will include: Working on existing client engagements - Regularly reporting directly to a director or partner and undertaking account management, which includes responsibilities for take-on, delivery, billing and cash collection. Drafting and reviewing client advice (reports / memos / telcon advice / email notes of advice), running client workshops, meetings and training sessions. Assisting with developing less experienced staff with hands on advice and support. Assisting with deepening relationships with target clients/accounts and contributing to winning new work, including proposals and bid work. Input into development of new market opportunities locally, nationally and internationally with an opportunity to lead the market development of the new ideas. Working closely with colleagues in other parts of the firm. Having a broader perspective of potential issues encountered when managing diverse teams and the strategies to overcome them; having a clear understanding of the firm's commitment to creating a more inclusive culture. Connect to your skills and professional experience Customs experience working either in-house, in practice or at a Tax Authority, or equivalent. A sound technical background in all key areas of customs management and regulation (i.e. classification, valuation, origin and special procedures). A proven record of management attributes and skills including an ability to prioritise; meet deadlines; set clear, achievable, targets; monitor and update on progress; delegate effectively and work well with others. Outstanding communication (written and verbal) and inter-personal skills. The ability to be proactive, identify opportunities and take early responsibility. Excellent client facing, relationship building and business development skills, coupled with commercial awareness. Connect to your business - Tax Innovation and tax consultancy may not seem to go together, but that's exactly what you'll find at Deloitte. We're constantly seeking the new and working together to push the limits of what's possible. Discover a new kind of tax career that you can make your own. Tax Our comprehensive range of services encompasses everything from the completion of tax returns (corporation tax self-assessment) to complex consultancy assignments and strategic tax planning. We advise on corporate and general tax, international M&A, stamp tax, cross-border transfer pricing, reorganisations and reconstructions, and competent authority negotiations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "At Deloittewe work with some of the world's biggest and most prestigious businesses, because we're recognised for our expertise and insight. Every challenge, issue or opportunity has tax considerations - and so we give insightful and proactive advice to help clients navigate risk, complexity, and business-critical decisions." - Oliver, Tax "I really appreciate the learning opportunities at Deloitte, from formal training to knowledge gathering from colleagues." - Montine, Tax Our hybrid working policy You'll be based in UK Wide with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Connect to your return to work opportunity . click apply for full job details
Senior Solutions Engineer (French Speaker) Remote - United Kingdom Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions tohundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join the team as our next Solutions Engineer for our Twilio Communications EMEA team. About the job The Twilio Solutions Engineer is both highly technical and a skilled executive relationship builder. They are comfortable showing an engaging communications experience to a CEO or sketching out a flow on a whiteboard with technical decision makers. This position is needed to deliver the technical win and product fit to our customers across the EMEA region. A Twilio Communications Solutions Engineer is an experienced pre sales engineer who builds customer trust in Twilio's Customer Engagement Platform. Responsibilities In this role, you'll: Work alongside Twilio New business Account Executives, other Twilio Solutions Engineers, Professional Services and Twilio Partners as needed through the pre sales process, to strategise and plan for deal success. Build a successful business partnership with Twilio Account Executives focussing on great business discovery within prospects and communicating the business value of Twilio solutions. Take part alongside Account Executives in qualification, discovery, demonstrations, Proof of Concept, RFP response, design documentation, technical presentations and enablement sessions during the sales cycle. Develop subject matter expertise on the customer needs and requirements, and Twilio's best in class communications technology. Lead technical discovery sessions with our customers to uncover their needs and challenges to articulate Twilio's ability to enable their success and solve their challenges. Build and present powerful and complex presentations and product demos to help showcase the capabilities of Twilio Communications Products. Form an understanding of a customers business and help solve problems they've identified as well as uncover areas of opportunity. Build trusted advisor relationships at the highest levels of our customers and present creative new solutions and architectures that enable and inspire innovation Contribute to the wider Twilio Solutions Engineer community by sharing knowledge, building demo assets and reusable presentations. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: At least 3 years in a technical pre sales role in CPaaS, SaaS or Telecom space Solid understanding and experience of the sales cycle and the role of a pre sales engineer Solid understanding of voice protocols (VoIP), SIP implementations or messaging APIs Creativity: you'll need to be a problem solver, able to collaborate with others to drive success. An engaging storyteller: you can gain audience confidence and communicate complex topics to multiple levels of technical and non technical audience. Ability to ask the right questions to build a deep understanding of a customers needs and guide them to a technical solution using Twilio Communications products Knowledge of public cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architectures Experience writing code in one or more of the following areas, multiple areas of experience would be advantageous: Backend (Java, C#, Node.js, Python or PHP) Web (JS, React) Experience with designing and consuming REST APIs Hands on experience with backend development (Java, C#, Node.js, Python, PHP, etc) Familiarity with Mobile development, especially for iOS and Android. Previous experience in Telecommunications, SIP, WebRTC, or Contact Centre in a technical role Experience with automation, cloud native development and skills with a major cloud platform. Experience with sales methodologies Location This role will be remote and based in the UK. Travel We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 35% travel is anticipated to help you connect in person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E Verify program in certain locations, as required by law. International - Self-Identification of Demographic Information Twilio invites you to self identify certain personal demographic information to help continue our mission to foster inclusivity in our workplace. Completing this survey is voluntary, but we do hope that you will participate because your responses help us measure the effectiveness of our outreach and recruitment activities. Responding is completely optional and voluntary and will not be used for the purposes of any employment decision. Any information you provide is confidential and is not accessible by recruiters, hiring managers or the interview team at any time. This data is collected, stored and otherwise processed in accordance with legal requirements. We hope you will join us in our commitment and enthusiasm for making Twilio a place where everyone belongs! Voluntary Self Identification of Gender Select By checking this box, I consent to Twilio collecting, storing, and processing my responses to the demographic data surveys above.
Jan 01, 2026
Full time
Senior Solutions Engineer (French Speaker) Remote - United Kingdom Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions tohundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join the team as our next Solutions Engineer for our Twilio Communications EMEA team. About the job The Twilio Solutions Engineer is both highly technical and a skilled executive relationship builder. They are comfortable showing an engaging communications experience to a CEO or sketching out a flow on a whiteboard with technical decision makers. This position is needed to deliver the technical win and product fit to our customers across the EMEA region. A Twilio Communications Solutions Engineer is an experienced pre sales engineer who builds customer trust in Twilio's Customer Engagement Platform. Responsibilities In this role, you'll: Work alongside Twilio New business Account Executives, other Twilio Solutions Engineers, Professional Services and Twilio Partners as needed through the pre sales process, to strategise and plan for deal success. Build a successful business partnership with Twilio Account Executives focussing on great business discovery within prospects and communicating the business value of Twilio solutions. Take part alongside Account Executives in qualification, discovery, demonstrations, Proof of Concept, RFP response, design documentation, technical presentations and enablement sessions during the sales cycle. Develop subject matter expertise on the customer needs and requirements, and Twilio's best in class communications technology. Lead technical discovery sessions with our customers to uncover their needs and challenges to articulate Twilio's ability to enable their success and solve their challenges. Build and present powerful and complex presentations and product demos to help showcase the capabilities of Twilio Communications Products. Form an understanding of a customers business and help solve problems they've identified as well as uncover areas of opportunity. Build trusted advisor relationships at the highest levels of our customers and present creative new solutions and architectures that enable and inspire innovation Contribute to the wider Twilio Solutions Engineer community by sharing knowledge, building demo assets and reusable presentations. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: At least 3 years in a technical pre sales role in CPaaS, SaaS or Telecom space Solid understanding and experience of the sales cycle and the role of a pre sales engineer Solid understanding of voice protocols (VoIP), SIP implementations or messaging APIs Creativity: you'll need to be a problem solver, able to collaborate with others to drive success. An engaging storyteller: you can gain audience confidence and communicate complex topics to multiple levels of technical and non technical audience. Ability to ask the right questions to build a deep understanding of a customers needs and guide them to a technical solution using Twilio Communications products Knowledge of public cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architectures Experience writing code in one or more of the following areas, multiple areas of experience would be advantageous: Backend (Java, C#, Node.js, Python or PHP) Web (JS, React) Experience with designing and consuming REST APIs Hands on experience with backend development (Java, C#, Node.js, Python, PHP, etc) Familiarity with Mobile development, especially for iOS and Android. Previous experience in Telecommunications, SIP, WebRTC, or Contact Centre in a technical role Experience with automation, cloud native development and skills with a major cloud platform. Experience with sales methodologies Location This role will be remote and based in the UK. Travel We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 35% travel is anticipated to help you connect in person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E Verify program in certain locations, as required by law. International - Self-Identification of Demographic Information Twilio invites you to self identify certain personal demographic information to help continue our mission to foster inclusivity in our workplace. Completing this survey is voluntary, but we do hope that you will participate because your responses help us measure the effectiveness of our outreach and recruitment activities. Responding is completely optional and voluntary and will not be used for the purposes of any employment decision. Any information you provide is confidential and is not accessible by recruiters, hiring managers or the interview team at any time. This data is collected, stored and otherwise processed in accordance with legal requirements. We hope you will join us in our commitment and enthusiasm for making Twilio a place where everyone belongs! Voluntary Self Identification of Gender Select By checking this box, I consent to Twilio collecting, storing, and processing my responses to the demographic data surveys above.
Job Title: Senior Sales Executive Contract Type: Permanent Salary: £32,000 Per Annum Basic plus commission and bonus Working Hours: 37.5 hours per week Working Pattern: Thursday to Monday 10am -5pm Location: Prospect Head Office, Lancashire If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Senior Sales Executive To sell new homes in line with agreed sales targets to forecast completion date, whilst delivering exceptional customer service to HBF 5-star standards. About you Experience in a similar house building sales position within an established house building organisation. Experience of dealing with customers and delivering open market sale developments. Knowledge of relevant legislation and government regulations. Experience and knowledge of NHQB requirements is essential. High sales acumen with the ability to work at pace. Excellent communication and influencing skills with a strong customer focus. Results driven with the ability to manage conflicting stakeholder priorities. Proactive approach with the capability to work flexibly and adapt to particular situations. Evidence of continued professional development (desirable). Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile Ensure all visitors are attended to in a courteous and professional manner to contribute to a sale. Record contact details and promote marketing opt in. Target a marketing consent rate of 60% across all platforms. Record all customer interactions on ContactBuilder. Approach sales prospects to initiate a sale in line with agreed sales targets and timescales for completion. Ensure sales achieved are in line with agreed dealer margin allowance. Take and record sales reservations in line with company processes. Actively manage and progress sales reservations, liaising with independent financial advisers, agents, and solicitors to achieve forecast timescales for exchange and completion. Record all customer interactions on ContactBuilder. Promote the benefit of Easymove and part exchange to customers to assist in achieving sales targets. Progress applications in line with company processes and keep customers updated regularly. Record all interactions on ContactBuilder. Ensure sales extras are sold in line with targets and all payments and notifications to other departments are completed in line with company processes. Manage the customer journey from reservation up until handover to customer care. Provide exceptional customer service to HBF 5 star standards. Keep customers informed of build updates and resolve any issues promptly. Ensure developments achieve an HBF customer satisfaction survey rating of 5 star, with a minimum response rate of 60%. Contribute to delivering an HBF 5 star product by ensuring all sales inspections of new homes are in depth and align with the build programme. Maintain high quality and cleanliness standards and challenge construction staff to deliver these standards. Ensure sales extras are checked pre plaster and pre completion. Conduct inspections via the company's online QA system (Zutec). When customers visit the site for pre plaster visits, home demonstrations, and stock plot visits, ensure visits are conducted in line with health and safety processes and with the site manager's prior agreement. Ensure all plots have safe access and are clean, with visitors wearing appropriate PPE. Inspect show homes and sales centres daily to ensure high presentation and cleanliness standards. Report any public areas issues to the site manager immediately. Attend weekly sales build meetings with the site manager and/or assistant site manager. Provide clear communication relating to customer matters and address any actions affecting completion dates and satisfaction urgently. Produce and distribute meeting minutes. Attend development team meetings and contribute proactively to discussions on development performance, covering presentation, quality, cleanliness, and completion dates. Develop and maintain up to date knowledge of house types, standard specifications, sales extras specifications, build specifications including sustainability features and EPC ratings, and site surroundings and amenities. Maintain up to date knowledge of mortgage products, developer incentives, and affordable home ownership products, such as First Homes, to aid customers and independent financial advisers. Ensure the company's procedures are followed at all times and actions, communications and advice given to customers comply with relevant statutory requirements including NHQB. Maintain good working relationships with key suppliers including panel solicitors and independent financial advisors. Record gas, electric and water readings upon completion and in line with company process. Prepare competitor analysis as and when required by the Head of Sales. Keep mandatory learning up to date and completed in line with required timescales. Provide ad hoc cover on other sites as required. Support the Head of Sales with management duties of other Sales Executives such as preparing rotas, monitoring training requirements, preparing reports and auditing compliance documentation such as NHQB documents. Where instructed by the Head of Sales, liaise with the Sales and Marketing Coordinator to ensure marketing documentation such as price lists, brochures and campaigns are accurate for all developments. Where instructed by the Head of Sales, liaise with the office administrator to order consumables required for operation of sales centres, including PPE for visitors. Person specification Knowledge, Skills and Experience Essential Experience in a similar house building sales position within an established house building organisation. Experience of dealing with customers and delivering open market sale developments. Knowledge of relevant legislation and government regulations. Experience and knowledge of NHQB requirements is essential. High sales acumen with the ability to work at pace. Excellent communication and influencing skills with a strong customer focus. Results driven with the ability to manage conflicting stakeholder priorities. Proactive approach with the capability to work flexibly and adapt to particular situations. Desirable Evidence of continued professional development. About Us Riverside is one of the UK's leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade.
Jan 01, 2026
Full time
Job Title: Senior Sales Executive Contract Type: Permanent Salary: £32,000 Per Annum Basic plus commission and bonus Working Hours: 37.5 hours per week Working Pattern: Thursday to Monday 10am -5pm Location: Prospect Head Office, Lancashire If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Senior Sales Executive To sell new homes in line with agreed sales targets to forecast completion date, whilst delivering exceptional customer service to HBF 5-star standards. About you Experience in a similar house building sales position within an established house building organisation. Experience of dealing with customers and delivering open market sale developments. Knowledge of relevant legislation and government regulations. Experience and knowledge of NHQB requirements is essential. High sales acumen with the ability to work at pace. Excellent communication and influencing skills with a strong customer focus. Results driven with the ability to manage conflicting stakeholder priorities. Proactive approach with the capability to work flexibly and adapt to particular situations. Evidence of continued professional development (desirable). Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile Ensure all visitors are attended to in a courteous and professional manner to contribute to a sale. Record contact details and promote marketing opt in. Target a marketing consent rate of 60% across all platforms. Record all customer interactions on ContactBuilder. Approach sales prospects to initiate a sale in line with agreed sales targets and timescales for completion. Ensure sales achieved are in line with agreed dealer margin allowance. Take and record sales reservations in line with company processes. Actively manage and progress sales reservations, liaising with independent financial advisers, agents, and solicitors to achieve forecast timescales for exchange and completion. Record all customer interactions on ContactBuilder. Promote the benefit of Easymove and part exchange to customers to assist in achieving sales targets. Progress applications in line with company processes and keep customers updated regularly. Record all interactions on ContactBuilder. Ensure sales extras are sold in line with targets and all payments and notifications to other departments are completed in line with company processes. Manage the customer journey from reservation up until handover to customer care. Provide exceptional customer service to HBF 5 star standards. Keep customers informed of build updates and resolve any issues promptly. Ensure developments achieve an HBF customer satisfaction survey rating of 5 star, with a minimum response rate of 60%. Contribute to delivering an HBF 5 star product by ensuring all sales inspections of new homes are in depth and align with the build programme. Maintain high quality and cleanliness standards and challenge construction staff to deliver these standards. Ensure sales extras are checked pre plaster and pre completion. Conduct inspections via the company's online QA system (Zutec). When customers visit the site for pre plaster visits, home demonstrations, and stock plot visits, ensure visits are conducted in line with health and safety processes and with the site manager's prior agreement. Ensure all plots have safe access and are clean, with visitors wearing appropriate PPE. Inspect show homes and sales centres daily to ensure high presentation and cleanliness standards. Report any public areas issues to the site manager immediately. Attend weekly sales build meetings with the site manager and/or assistant site manager. Provide clear communication relating to customer matters and address any actions affecting completion dates and satisfaction urgently. Produce and distribute meeting minutes. Attend development team meetings and contribute proactively to discussions on development performance, covering presentation, quality, cleanliness, and completion dates. Develop and maintain up to date knowledge of house types, standard specifications, sales extras specifications, build specifications including sustainability features and EPC ratings, and site surroundings and amenities. Maintain up to date knowledge of mortgage products, developer incentives, and affordable home ownership products, such as First Homes, to aid customers and independent financial advisers. Ensure the company's procedures are followed at all times and actions, communications and advice given to customers comply with relevant statutory requirements including NHQB. Maintain good working relationships with key suppliers including panel solicitors and independent financial advisors. Record gas, electric and water readings upon completion and in line with company process. Prepare competitor analysis as and when required by the Head of Sales. Keep mandatory learning up to date and completed in line with required timescales. Provide ad hoc cover on other sites as required. Support the Head of Sales with management duties of other Sales Executives such as preparing rotas, monitoring training requirements, preparing reports and auditing compliance documentation such as NHQB documents. Where instructed by the Head of Sales, liaise with the Sales and Marketing Coordinator to ensure marketing documentation such as price lists, brochures and campaigns are accurate for all developments. Where instructed by the Head of Sales, liaise with the office administrator to order consumables required for operation of sales centres, including PPE for visitors. Person specification Knowledge, Skills and Experience Essential Experience in a similar house building sales position within an established house building organisation. Experience of dealing with customers and delivering open market sale developments. Knowledge of relevant legislation and government regulations. Experience and knowledge of NHQB requirements is essential. High sales acumen with the ability to work at pace. Excellent communication and influencing skills with a strong customer focus. Results driven with the ability to manage conflicting stakeholder priorities. Proactive approach with the capability to work flexibly and adapt to particular situations. Desirable Evidence of continued professional development. About Us Riverside is one of the UK's leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade.
