Inbound Retentions Advisor Monday - Friday (Shift work between the hours of 8:00 - 20:00) Expectation to work one weekend in every 3 Weeks Salary 26,736.53 OTE of 34,000.00 Location: Bristol Office Working Role Are you an experienced inbound sales advisor? CCA Recruitment are on the lookout for a Retention's Advisor or people with inbound Sales experience to join a world-renowned Automotive business. Based in the Bradley Stoke area of the City you will be tasked with retaining and renewing customers memberships at the best price for them. You'll have accountability for meeting and exceeding targets set by the wider business to ensure the continued growth of the company on their journey to be number one within their sector. We are looking for - People who enjoy talking to customers Are empathetic and able to build rapport with our clients members, in an outgoing, engaging manner Are self-motivated and passionate about finding the right outcomes for customers Have a desire to deliver a first-class customer experience to over 2 million customers. Can demonstrate the ability to stay focused in a fast-paced sales contact centre, and work well under pressure to meet KPIs Ideally have previous experience working within a sales focussed environment and can demonstrate excellent customer service. The company offer great benefits also - Bonus scheme with additional earning potential up to 22% OTE monthly Competitive rewards package Flexible shifts and working hour patterns A first-class, comprehensive training programme to enhance your skills and behaviours to ensure you become a great advisor! A fantastic career framework, with solid support and a clear plan, allowing everyone to progress within this ever-growing business. If this sounds like the role for you and you would like to find out more then please apply today to be considered for this incredible opportunity.
Mar 26, 2025
Full time
Inbound Retentions Advisor Monday - Friday (Shift work between the hours of 8:00 - 20:00) Expectation to work one weekend in every 3 Weeks Salary 26,736.53 OTE of 34,000.00 Location: Bristol Office Working Role Are you an experienced inbound sales advisor? CCA Recruitment are on the lookout for a Retention's Advisor or people with inbound Sales experience to join a world-renowned Automotive business. Based in the Bradley Stoke area of the City you will be tasked with retaining and renewing customers memberships at the best price for them. You'll have accountability for meeting and exceeding targets set by the wider business to ensure the continued growth of the company on their journey to be number one within their sector. We are looking for - People who enjoy talking to customers Are empathetic and able to build rapport with our clients members, in an outgoing, engaging manner Are self-motivated and passionate about finding the right outcomes for customers Have a desire to deliver a first-class customer experience to over 2 million customers. Can demonstrate the ability to stay focused in a fast-paced sales contact centre, and work well under pressure to meet KPIs Ideally have previous experience working within a sales focussed environment and can demonstrate excellent customer service. The company offer great benefits also - Bonus scheme with additional earning potential up to 22% OTE monthly Competitive rewards package Flexible shifts and working hour patterns A first-class, comprehensive training programme to enhance your skills and behaviours to ensure you become a great advisor! A fantastic career framework, with solid support and a clear plan, allowing everyone to progress within this ever-growing business. If this sounds like the role for you and you would like to find out more then please apply today to be considered for this incredible opportunity.
Legal Counsel (Customer & Sales) - B2C Reading Hybrid Contract role The Opportunity We are seeking a bright and proactive Legal Counsel (Customer & Sales) to join our dynamic client. This is an exciting chance to work with a leading telecommunications company in a fast-paced and ambitious environment. Our legal team is highly valued, working as trusted advisors and business partners to support key commercial decisions. The Role As Legal Counsel, you will report to the Head of Legal, Customer & Sales and work closely with cross-functional teams, including financial services, marketing, intellectual property, data protection, business, and regulatory legal teams. Your primary focus will be delivering operational legal advice to our consumer-facing business. Your responsibilities will include: Supporting go-to-market teams on new product features and services Ensuring seamless, compliant customer journeys across digital, retail, and contact centres Implementing new laws and updating customer terms & legal documents Providing legal guidance on indirect and affiliate partner channels Managing customer claims and advising on transformation programs What We're Looking For Qualified Solicitor (UK or Commonwealth jurisdiction) In-house or private practice experience, ideally in telecoms, media, or communications Strong knowledge of Ofcom's General Conditions & consumer law Agile, innovative, and solutions-focused legal mindset Strong communication & stakeholder management skills Ability to work in a fast-moving and evolving business environment This is a fantastic opportunity to contribute to an industry-leading organisation while gaining valuable hands-on experience. Project People is acting as an Employment Business in relation to this vacancy.
Mar 25, 2025
Contractor
Legal Counsel (Customer & Sales) - B2C Reading Hybrid Contract role The Opportunity We are seeking a bright and proactive Legal Counsel (Customer & Sales) to join our dynamic client. This is an exciting chance to work with a leading telecommunications company in a fast-paced and ambitious environment. Our legal team is highly valued, working as trusted advisors and business partners to support key commercial decisions. The Role As Legal Counsel, you will report to the Head of Legal, Customer & Sales and work closely with cross-functional teams, including financial services, marketing, intellectual property, data protection, business, and regulatory legal teams. Your primary focus will be delivering operational legal advice to our consumer-facing business. Your responsibilities will include: Supporting go-to-market teams on new product features and services Ensuring seamless, compliant customer journeys across digital, retail, and contact centres Implementing new laws and updating customer terms & legal documents Providing legal guidance on indirect and affiliate partner channels Managing customer claims and advising on transformation programs What We're Looking For Qualified Solicitor (UK or Commonwealth jurisdiction) In-house or private practice experience, ideally in telecoms, media, or communications Strong knowledge of Ofcom's General Conditions & consumer law Agile, innovative, and solutions-focused legal mindset Strong communication & stakeholder management skills Ability to work in a fast-moving and evolving business environment This is a fantastic opportunity to contribute to an industry-leading organisation while gaining valuable hands-on experience. Project People is acting as an Employment Business in relation to this vacancy.
Sales Advisor Accrington, Greater Manchester OTE 32,000 + Training + Excellent Progression Opportunities + Commission + Free Parking + Company Uniform + Pension + Holidays Do you have previous experience within a sales environment - specifically in a contact centre or making outbound sales calls? Are you seeking an opportunity to join an established, yet growing company that offer excellent training, progression opportunities and a friendly environment? This independent energy company have been established since 2017, created solely to minimise damage being caused to the environment by assisting families across the UK reduce their energy bills, by improving the efficiency of their homes. They're now seeking an individual who holds some experience within a Sales position, especially someone from a contact centre background or their role requires them to make outbound sales calls. You should hold a positive attitude and have a target driven mindset to enable you to enhance your earnings through a commission structure. In this role the individual will be working within the ECO department and handing full cycle sales activities, to assist with the growth of the division and business. In return you will receive fantastic development opportunities tailored to you as an individual, including full specific ECO training. Your role will include actively chasing a mix of warm leads and cold calls, therefore an enthusiastic, positive attitude is key. The ideal candidate will hold some level of sales experience, with an eagerness to learn and develop their existing skillset and career, while enjoy working towards targets. The Role: Making outbound sales calls in line with targets. Maintain and manage constant communication with your sales pipeline. Consistently working towards achieving individual and team performance objectives. Commission structure in place to enhance earnings. Training and progression opportunities within a growing company. 40hr working week (9am - 5pm Mon - Fri). The Person: 1+ years previous experience in outbound sales / within a contact centre environment. Target driven individual who holds sales skills. Ability to manage own time and workload. Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Ella Butterfield at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Mar 25, 2025
Full time
Sales Advisor Accrington, Greater Manchester OTE 32,000 + Training + Excellent Progression Opportunities + Commission + Free Parking + Company Uniform + Pension + Holidays Do you have previous experience within a sales environment - specifically in a contact centre or making outbound sales calls? Are you seeking an opportunity to join an established, yet growing company that offer excellent training, progression opportunities and a friendly environment? This independent energy company have been established since 2017, created solely to minimise damage being caused to the environment by assisting families across the UK reduce their energy bills, by improving the efficiency of their homes. They're now seeking an individual who holds some experience within a Sales position, especially someone from a contact centre background or their role requires them to make outbound sales calls. You should hold a positive attitude and have a target driven mindset to enable you to enhance your earnings through a commission structure. In this role the individual will be working within the ECO department and handing full cycle sales activities, to assist with the growth of the division and business. In return you will receive fantastic development opportunities tailored to you as an individual, including full specific ECO training. Your role will include actively chasing a mix of warm leads and cold calls, therefore an enthusiastic, positive attitude is key. The ideal candidate will hold some level of sales experience, with an eagerness to learn and develop their existing skillset and career, while enjoy working towards targets. The Role: Making outbound sales calls in line with targets. Maintain and manage constant communication with your sales pipeline. Consistently working towards achieving individual and team performance objectives. Commission structure in place to enhance earnings. Training and progression opportunities within a growing company. 40hr working week (9am - 5pm Mon - Fri). The Person: 1+ years previous experience in outbound sales / within a contact centre environment. Target driven individual who holds sales skills. Ability to manage own time and workload. Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Ella Butterfield at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Salary: £23,504.00 - Uncapped commission Location: Doncaster Full Time - Permanent Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in EE Doncaster We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £23,504 rising to £24,064 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Mar 25, 2025
Full time
Salary: £23,504.00 - Uncapped commission Location: Doncaster Full Time - Permanent Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in EE Doncaster We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £23,504 rising to £24,064 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Salary: £23,504.00 - Uncapped commission Location: Doncaster Full Time - Permanent Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in EE Doncaster We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £23,504 rising to £24,064 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Mar 22, 2025
Full time
Salary: £23,504.00 - Uncapped commission Location: Doncaster Full Time - Permanent Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in EE Doncaster We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £23,504 rising to £24,064 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
If you're ready to take your customer service skills to the next level and join a team that's dedicated to providing great service, we want to hear from you! We are seeking an aspiring future leader to join our team as a Senior Sales Advisor. This role is ideal for individuals eager to engage with every aspect of our business, who thrive in delivering exceptional customer service and who are driven by the ambition to build a long-lasting, successful career with us. Enjoy a dynamic and supportive work environment with continuous training and development, ensuring you have the skills and knowledge to succeed. With a commitment to supporting diverse perspectives, experiences, and backgrounds, we embrace our core values of pride, decency, and passion. Hours: Monday to Friday and every other Saturday morning (Apply online only) Location: Jewson Farnham, Trading Estate, GU9 9NS Our Sales Advisors are focussed on driving and supporting sales in branch as well as demonstrating great customer service. You'll be the face (and voice!) of the business, often the first point of contact a customer has with us. You'll chat with customers throughout the day, both on the phone and in branch, helping them find the materials they need for their projects and converting these into orders as well as building trust and lasting relationships with regular and new customers. What will I be doing? No two days will ever be the same with us! You will be working across departments, both inside and outside the branch, to really gain experience and knowledge in all of the exciting aspects of what it take to run a successful branch. Exceptional customer service is at the heart of what we do so you will be ensuring that all of your interactions with customers, whether over the phone, face to face or by email, are of the highest standard. Some activities could include providing expert knowledge on our products, serving customers on the trade counter, converting conversations into sales, following up on quotes and helping prepare customers orders for collection and delivery. We will also provide full and comprehensive forklift training increasing your skills and ensuring we are working in a safe manner. Key Responsibilities of a Jewson Senior Sales Advisor: Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson values Maximise customer interactions to drive sales and profit targets through upselling and cross-selling relevant products offering specific product advice Support the branch team to deliver success and suggest opportunities for continuous improvement Develop new customer accounts and lapsed accounts Build strong, effective relationships with customers and suppliers, managing feedback accordingly Ensure all customer orders are fulfilled in a timely fashion Follow plans to continuously improve customer experience Act as a direct support to branch management and work closely with the area sales manager Understand local market issues and communicate to Manager to support sales growth plans Advise customers on trading terms and conditions and information in relation to customer accounts and credit levels Supporting with the new kitchen and bathroom showroom sales Am I the right person for this role? It's our customers - builders, roofers, plasterers, and landscapers- who make the magic happen when it comes to building communities. These brilliant tradespeople are powered by Jewson to provide the high-quality products and expert services they need to grow their own businesses. A career in builders' merchanting is an exciting and rewarding option for people who are ambitious, down to earth, believe in doing the right thing, and who are passionate about making a positive difference, taking pride in delivering customers an outstanding service. If you have previous customer service experience, whether from retail, hospitality or any background, and the desire to really make Farnborough a thriving, successful branch we want to hear from you! What's in it for me? Retirement Savings Plan (Pension) - with Legal & General Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings. WorkPerks - A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation) Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover Employee Discount Refer a Friend scheme Wellbeing Centre via WorkPerks New Reward and Recognition programme - launching soon! About Us At Jewson , we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well. If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
Mar 21, 2025
Full time
If you're ready to take your customer service skills to the next level and join a team that's dedicated to providing great service, we want to hear from you! We are seeking an aspiring future leader to join our team as a Senior Sales Advisor. This role is ideal for individuals eager to engage with every aspect of our business, who thrive in delivering exceptional customer service and who are driven by the ambition to build a long-lasting, successful career with us. Enjoy a dynamic and supportive work environment with continuous training and development, ensuring you have the skills and knowledge to succeed. With a commitment to supporting diverse perspectives, experiences, and backgrounds, we embrace our core values of pride, decency, and passion. Hours: Monday to Friday and every other Saturday morning (Apply online only) Location: Jewson Farnham, Trading Estate, GU9 9NS Our Sales Advisors are focussed on driving and supporting sales in branch as well as demonstrating great customer service. You'll be the face (and voice!) of the business, often the first point of contact a customer has with us. You'll chat with customers throughout the day, both on the phone and in branch, helping them find the materials they need for their projects and converting these into orders as well as building trust and lasting relationships with regular and new customers. What will I be doing? No two days will ever be the same with us! You will be working across departments, both inside and outside the branch, to really gain experience and knowledge in all of the exciting aspects of what it take to run a successful branch. Exceptional customer service is at the heart of what we do so you will be ensuring that all of your interactions with customers, whether over the phone, face to face or by email, are of the highest standard. Some activities could include providing expert knowledge on our products, serving customers on the trade counter, converting conversations into sales, following up on quotes and helping prepare customers orders for collection and delivery. We will also provide full and comprehensive forklift training increasing your skills and ensuring we are working in a safe manner. Key Responsibilities of a Jewson Senior Sales Advisor: Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson values Maximise customer interactions to drive sales and profit targets through upselling and cross-selling relevant products offering specific product advice Support the branch team to deliver success and suggest opportunities for continuous improvement Develop new customer accounts and lapsed accounts Build strong, effective relationships with customers and suppliers, managing feedback accordingly Ensure all customer orders are fulfilled in a timely fashion Follow plans to continuously improve customer experience Act as a direct support to branch management and work closely with the area sales manager Understand local market issues and communicate to Manager to support sales growth plans Advise customers on trading terms and conditions and information in relation to customer accounts and credit levels Supporting with the new kitchen and bathroom showroom sales Am I the right person for this role? It's our customers - builders, roofers, plasterers, and landscapers- who make the magic happen when it comes to building communities. These brilliant tradespeople are powered by Jewson to provide the high-quality products and expert services they need to grow their own businesses. A career in builders' merchanting is an exciting and rewarding option for people who are ambitious, down to earth, believe in doing the right thing, and who are passionate about making a positive difference, taking pride in delivering customers an outstanding service. If you have previous customer service experience, whether from retail, hospitality or any background, and the desire to really make Farnborough a thriving, successful branch we want to hear from you! What's in it for me? Retirement Savings Plan (Pension) - with Legal & General Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings. WorkPerks - A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation) Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover Employee Discount Refer a Friend scheme Wellbeing Centre via WorkPerks New Reward and Recognition programme - launching soon! About Us At Jewson , we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well. If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
Salary: 23,000 plus average bonus earning potential of 8,700 per annum Hours: 37.5 hours per week on a rotational shift pattern between the hours of 8am - 8pm, Monday to Sunday Location: Remote, Mainland UK only Start date: 6th May 2025 Domestic & General are a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of appliance breakdowns for almost 9 million customers in the UK. Right now, we're recruiting Inbound Customer Sales Advisors for a role that offers great work life balance, working from home and comprehensive training: (4 weeks, initial 2 weeks Mon-Fri: 9am - 5:30pm). As a Customer Sales Advisor in our busy Inbound team, you'll be the first point of contact for customers looking to register their appliances. Day-to-day, you'll build rapport with customers, get to know their individual needs and put their interests first whilst using your sales and communication skills to upsell products. The experience and skills you need If you have telesales or telemarketing experience and would like to create a long-term career within a call-centre environment, apply today to find out more. 1 years continuous and targeted sales experience within the last 3 years A driven mindset with strong customer service and sales skills with a love for hitting targets Great communication skills - you're at ease building rapport, listening to customers and demonstrating empathy when needed How you'll be rewarded 33 days' annual leave (including bank holidays) - Additionally the option to buy 5 extra days each year Investment in your career - Development through ongoing coaching and clearly defined progression opportunities Health and Wellbeing - Discounted gym membership, help towards dental, optical, and physiotherapy costs Pension scheme - Matched employer contributions up to 5% of basic salary Life assurance - Employer funded cover of 4x basic salary Employee assistance programme - Free support for physical & mental health, financial assistance and more Immediate interviews available. Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Mar 21, 2025
Full time
Salary: 23,000 plus average bonus earning potential of 8,700 per annum Hours: 37.5 hours per week on a rotational shift pattern between the hours of 8am - 8pm, Monday to Sunday Location: Remote, Mainland UK only Start date: 6th May 2025 Domestic & General are a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of appliance breakdowns for almost 9 million customers in the UK. Right now, we're recruiting Inbound Customer Sales Advisors for a role that offers great work life balance, working from home and comprehensive training: (4 weeks, initial 2 weeks Mon-Fri: 9am - 5:30pm). As a Customer Sales Advisor in our busy Inbound team, you'll be the first point of contact for customers looking to register their appliances. Day-to-day, you'll build rapport with customers, get to know their individual needs and put their interests first whilst using your sales and communication skills to upsell products. The experience and skills you need If you have telesales or telemarketing experience and would like to create a long-term career within a call-centre environment, apply today to find out more. 1 years continuous and targeted sales experience within the last 3 years A driven mindset with strong customer service and sales skills with a love for hitting targets Great communication skills - you're at ease building rapport, listening to customers and demonstrating empathy when needed How you'll be rewarded 33 days' annual leave (including bank holidays) - Additionally the option to buy 5 extra days each year Investment in your career - Development through ongoing coaching and clearly defined progression opportunities Health and Wellbeing - Discounted gym membership, help towards dental, optical, and physiotherapy costs Pension scheme - Matched employer contributions up to 5% of basic salary Life assurance - Employer funded cover of 4x basic salary Employee assistance programme - Free support for physical & mental health, financial assistance and more Immediate interviews available. Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
We require a Call Centre Sales Advisor for a reputable Self-Storage company. You will work on site in the Brentford office, to manage sales calls, support existing customer queries, process payments, log information accurately and provide excellent customer service. This is a great opportunity as a Call Centre Sales Advisor to work for a reputable company with; An excellent career in a fast growing, stable business Parking on site Training & Mentoring program for great career progression Long Service recognition Uncapped Commision! Pension, sick pay, holiday pay, membership perks Permanent position Hours: Full time, 40 hours a week 5 days a week Monday to Sunday availability desired (occasional weekend on monthly rota) Varied Hours - Earliest start is usually 8.30am, latest finish is 7pm Call Centre Sales Advisor Duties such as: Manage both inbound and outbound sales calls from enquiries - no cold calling. Manage existing customer queries via telephone and email. Provide excellent customer service to customers and build long lasting relationships. Maintain in-depth service knowledge and understanding of products and service and the features and benefits in comparison to competitors, tailor quotations based on the customers requirements and upsell products. Process deposits, communicate the customers requirements accurately and schedule follow up contact. About you: Proven work experience in a Call/Contact Centre environment. Natural salesperson with a can do attitude. Excellent verbal and written communication skills and great interpersonal skills. Proficient in MS Office skills. Great team player and comfortable working in a small team. Ability to work under pressure and meet deadlines. If this sounds like you please send us your CV today! Brentford, Isleworth, West London, Ealing, Call Centre Sales Advisor, Contact Centre Sales Advisor, Call Centre Telesales, Telephone sales, Telesales, Self-Storage, Retail Jobs, Sales Advisor, Customer Advisor, Customer Service, Consultant, Estate Agent, Receptionist, Support Service, Customer Care
Mar 21, 2025
Full time
We require a Call Centre Sales Advisor for a reputable Self-Storage company. You will work on site in the Brentford office, to manage sales calls, support existing customer queries, process payments, log information accurately and provide excellent customer service. This is a great opportunity as a Call Centre Sales Advisor to work for a reputable company with; An excellent career in a fast growing, stable business Parking on site Training & Mentoring program for great career progression Long Service recognition Uncapped Commision! Pension, sick pay, holiday pay, membership perks Permanent position Hours: Full time, 40 hours a week 5 days a week Monday to Sunday availability desired (occasional weekend on monthly rota) Varied Hours - Earliest start is usually 8.30am, latest finish is 7pm Call Centre Sales Advisor Duties such as: Manage both inbound and outbound sales calls from enquiries - no cold calling. Manage existing customer queries via telephone and email. Provide excellent customer service to customers and build long lasting relationships. Maintain in-depth service knowledge and understanding of products and service and the features and benefits in comparison to competitors, tailor quotations based on the customers requirements and upsell products. Process deposits, communicate the customers requirements accurately and schedule follow up contact. About you: Proven work experience in a Call/Contact Centre environment. Natural salesperson with a can do attitude. Excellent verbal and written communication skills and great interpersonal skills. Proficient in MS Office skills. Great team player and comfortable working in a small team. Ability to work under pressure and meet deadlines. If this sounds like you please send us your CV today! Brentford, Isleworth, West London, Ealing, Call Centre Sales Advisor, Contact Centre Sales Advisor, Call Centre Telesales, Telephone sales, Telesales, Self-Storage, Retail Jobs, Sales Advisor, Customer Advisor, Customer Service, Consultant, Estate Agent, Receptionist, Support Service, Customer Care
Sales Advisor £11.44 per hour plus generous commission structure As the Site Sales Advisor, you will oversee the day-to-day operations of the assigned show site, ensuring it runs efficiently and delivers exceptional customer experiences. The role involves managing on- site sales, maintaining the presentation and upkeep of the displays and acting as a brand ambassador for the client. You will also be responsible for ensuring compliance with company policies, promoting sales growth, and contributing to the overall success of the clients' sales network Key Responsibilities: Sales and Customer Service Drive on-site sales by providing knowledgeable advice and guidance to customers, ensuring they find their perfect garden space Manage the end-to-end sales process, including quotes, order placements, and all system updates Build strong relationships with customers, ensuring high satisfaction levels and positive reviews Up sell and cross sell complimentary products, accessories and services to improve the average order value Show Site Management Maintain the presentation, cleanliness, and overall quality of all displays to ensure an exceptional customer experience Regularly inspect display buildings for wear and tear and report maintenance requirements promptly, and if possible correct yourself to avoid additional cost expenditure to the business Ensure all marketing materials (brochures, signage, POS) are up-to-date and aligned with the clients' brand and your assigned show site Pipeline and Lead Management Proactively follow up on customer inquiries and leads generated from the clients' admin system Track and report sales leads via prospect tracker, drive conversions and manage pipeline progress using company systems Seasonal Capacity Support Due to the seasonality of the business, additional capacity during quieter periods will be used to support other duties identified by the business. Tasks may include, but are not limited to: Assisting with site specific promotional campaigns or events Supporting internal projects and process improvements Providing operational or administrative support across other departments Supporting with training and mentoring for other show site managers or franchise partners Contact Centre Support when required You may be required to perform other duties from time to time as is reasonably required to meet the needs of the business Compliance and Reporting Ensure all activities on-site comply with company policies, health & safety regulations and relevant legal requirements Submit timely and accurate reports on sales performance, customer feedback and operational updates KPI s Monthly sales targets Customer satisfaction score (NPS and Trustpilot review ratings) Pipeline activity metrics, including follow-up rates and conversion percentages Show site presentation standards (assessed via Network Development Manager audits) Skills and Experience Essential Skills: Sales and customer service skills advantageous Excellent organisational and time management abilities Proficient in using sales systems, CRM tools and other digital tech for reporting and tracking Exceptional communication and interpersonal skills Experience - Previous experience in a sales or retail management role, preferably within a franchised or branded environment - Knowledge of garden buildings or home improvement products is desirable but not essential - Experience working within a physical store or showroom is an advantage Personal Attributes - Proactive, self-motivated, driven to achieve results and comfortable working alone - A strong team player with the ability to collaborate effectively across departments and drive the company values - Attention to detail and a commitment to delivering a high standard of work The choice of one of the following shifts: Role A: Monday to Friday 10am till 3pm (22.5hr week) Role B: Saturday & Sunday 10am till 3pm (9hr weekend) 30mins for lunch
Mar 21, 2025
Full time
Sales Advisor £11.44 per hour plus generous commission structure As the Site Sales Advisor, you will oversee the day-to-day operations of the assigned show site, ensuring it runs efficiently and delivers exceptional customer experiences. The role involves managing on- site sales, maintaining the presentation and upkeep of the displays and acting as a brand ambassador for the client. You will also be responsible for ensuring compliance with company policies, promoting sales growth, and contributing to the overall success of the clients' sales network Key Responsibilities: Sales and Customer Service Drive on-site sales by providing knowledgeable advice and guidance to customers, ensuring they find their perfect garden space Manage the end-to-end sales process, including quotes, order placements, and all system updates Build strong relationships with customers, ensuring high satisfaction levels and positive reviews Up sell and cross sell complimentary products, accessories and services to improve the average order value Show Site Management Maintain the presentation, cleanliness, and overall quality of all displays to ensure an exceptional customer experience Regularly inspect display buildings for wear and tear and report maintenance requirements promptly, and if possible correct yourself to avoid additional cost expenditure to the business Ensure all marketing materials (brochures, signage, POS) are up-to-date and aligned with the clients' brand and your assigned show site Pipeline and Lead Management Proactively follow up on customer inquiries and leads generated from the clients' admin system Track and report sales leads via prospect tracker, drive conversions and manage pipeline progress using company systems Seasonal Capacity Support Due to the seasonality of the business, additional capacity during quieter periods will be used to support other duties identified by the business. Tasks may include, but are not limited to: Assisting with site specific promotional campaigns or events Supporting internal projects and process improvements Providing operational or administrative support across other departments Supporting with training and mentoring for other show site managers or franchise partners Contact Centre Support when required You may be required to perform other duties from time to time as is reasonably required to meet the needs of the business Compliance and Reporting Ensure all activities on-site comply with company policies, health & safety regulations and relevant legal requirements Submit timely and accurate reports on sales performance, customer feedback and operational updates KPI s Monthly sales targets Customer satisfaction score (NPS and Trustpilot review ratings) Pipeline activity metrics, including follow-up rates and conversion percentages Show site presentation standards (assessed via Network Development Manager audits) Skills and Experience Essential Skills: Sales and customer service skills advantageous Excellent organisational and time management abilities Proficient in using sales systems, CRM tools and other digital tech for reporting and tracking Exceptional communication and interpersonal skills Experience - Previous experience in a sales or retail management role, preferably within a franchised or branded environment - Knowledge of garden buildings or home improvement products is desirable but not essential - Experience working within a physical store or showroom is an advantage Personal Attributes - Proactive, self-motivated, driven to achieve results and comfortable working alone - A strong team player with the ability to collaborate effectively across departments and drive the company values - Attention to detail and a commitment to delivering a high standard of work The choice of one of the following shifts: Role A: Monday to Friday 10am till 3pm (22.5hr week) Role B: Saturday & Sunday 10am till 3pm (9hr weekend) 30mins for lunch
Sales Advisor £11.44 per hour plus generous commission structure As the Site Sales Advisor, you will oversee the day-to-day operations of the assigned show site, ensuring it runs efficiently and delivers exceptional customer experiences. The role involves managing on- site sales, maintaining the presentation and upkeep of the displays and acting as a brand ambassador for the client. You will also be responsible for ensuring compliance with company policies, promoting sales growth, and contributing to the overall success of the clients' sales network Key Responsibilities: Sales and Customer Service Drive on-site sales by providing knowledgeable advice and guidance to customers, ensuring they find their perfect garden space Manage the end-to-end sales process, including quotes, order placements, and all system updates Build strong relationships with customers, ensuring high satisfaction levels and positive reviews Up sell and cross sell complimentary products, accessories and services to improve the average order value Show Site Management Maintain the presentation, cleanliness, and overall quality of all displays to ensure an exceptional customer experience Regularly inspect display buildings for wear and tear and report maintenance requirements promptly, and if possible correct yourself to avoid additional cost expenditure to the business Ensure all marketing materials (brochures, signage, POS) are up-to-date and aligned with the clients' brand and your assigned show site Pipeline and Lead Management Proactively follow up on customer inquiries and leads generated from the clients' admin system Track and report sales leads via prospect tracker, drive conversions and manage pipeline progress using company systems Seasonal Capacity Support Due to the seasonality of the business, additional capacity during quieter periods will be used to support other duties identified by the business. Tasks may include, but are not limited to: Assisting with site specific promotional campaigns or events Supporting internal projects and process improvements Providing operational or administrative support across other departments Supporting with training and mentoring for other show site managers or franchise partners Contact Centre Support when required You may be required to perform other duties from time to time as is reasonably required to meet the needs of the business Compliance and Reporting Ensure all activities on-site comply with company policies, health & safety regulations and relevant legal requirements Submit timely and accurate reports on sales performance, customer feedback and operational updates KPI s Monthly sales targets Customer satisfaction score (NPS and Trustpilot review ratings) Pipeline activity metrics, including follow-up rates and conversion percentages Show site presentation standards (assessed via Network Development Manager audits) Skills and Experience Essential Skills: Sales and customer service skills advantageous Excellent organisational and time management abilities Proficient in using sales systems, CRM tools and other digital tech for reporting and tracking Exceptional communication and interpersonal skills Experience - Previous experience in a sales or retail management role, preferably within a franchised or branded environment - Knowledge of garden buildings or home improvement products is desirable but not essential - Experience working within a physical store or showroom is an advantage Personal Attributes - Proactive, self-motivated, driven to achieve results and comfortable working alone - A strong team player with the ability to collaborate effectively across departments and drive the company values - Attention to detail and a commitment to delivering a high standard of work The choice of one of the following shifts: Role A: Monday to Friday 10am till 3pm (22.5hr week) Role B: Saturday & Sunday 10am till 3pm (9hr weekend) 30mins for lunch
Mar 21, 2025
Full time
Sales Advisor £11.44 per hour plus generous commission structure As the Site Sales Advisor, you will oversee the day-to-day operations of the assigned show site, ensuring it runs efficiently and delivers exceptional customer experiences. The role involves managing on- site sales, maintaining the presentation and upkeep of the displays and acting as a brand ambassador for the client. You will also be responsible for ensuring compliance with company policies, promoting sales growth, and contributing to the overall success of the clients' sales network Key Responsibilities: Sales and Customer Service Drive on-site sales by providing knowledgeable advice and guidance to customers, ensuring they find their perfect garden space Manage the end-to-end sales process, including quotes, order placements, and all system updates Build strong relationships with customers, ensuring high satisfaction levels and positive reviews Up sell and cross sell complimentary products, accessories and services to improve the average order value Show Site Management Maintain the presentation, cleanliness, and overall quality of all displays to ensure an exceptional customer experience Regularly inspect display buildings for wear and tear and report maintenance requirements promptly, and if possible correct yourself to avoid additional cost expenditure to the business Ensure all marketing materials (brochures, signage, POS) are up-to-date and aligned with the clients' brand and your assigned show site Pipeline and Lead Management Proactively follow up on customer inquiries and leads generated from the clients' admin system Track and report sales leads via prospect tracker, drive conversions and manage pipeline progress using company systems Seasonal Capacity Support Due to the seasonality of the business, additional capacity during quieter periods will be used to support other duties identified by the business. Tasks may include, but are not limited to: Assisting with site specific promotional campaigns or events Supporting internal projects and process improvements Providing operational or administrative support across other departments Supporting with training and mentoring for other show site managers or franchise partners Contact Centre Support when required You may be required to perform other duties from time to time as is reasonably required to meet the needs of the business Compliance and Reporting Ensure all activities on-site comply with company policies, health & safety regulations and relevant legal requirements Submit timely and accurate reports on sales performance, customer feedback and operational updates KPI s Monthly sales targets Customer satisfaction score (NPS and Trustpilot review ratings) Pipeline activity metrics, including follow-up rates and conversion percentages Show site presentation standards (assessed via Network Development Manager audits) Skills and Experience Essential Skills: Sales and customer service skills advantageous Excellent organisational and time management abilities Proficient in using sales systems, CRM tools and other digital tech for reporting and tracking Exceptional communication and interpersonal skills Experience - Previous experience in a sales or retail management role, preferably within a franchised or branded environment - Knowledge of garden buildings or home improvement products is desirable but not essential - Experience working within a physical store or showroom is an advantage Personal Attributes - Proactive, self-motivated, driven to achieve results and comfortable working alone - A strong team player with the ability to collaborate effectively across departments and drive the company values - Attention to detail and a commitment to delivering a high standard of work The choice of one of the following shifts: Role A: Monday to Friday 10am till 3pm (22.5hr week) Role B: Saturday & Sunday 10am till 3pm (9hr weekend) 30mins for lunch
Sales Advisor £11.44 per hour plus generous commission structure As the Site Sales Advisor, you will oversee the day-to-day operations of the assigned show site, ensuring it runs efficiently and delivers exceptional customer experiences. The role involves managing on- site sales, maintaining the presentation and upkeep of the displays and acting as a brand ambassador for the client. You will also be responsible for ensuring compliance with company policies, promoting sales growth, and contributing to the overall success of the clients' sales network Key Responsibilities: Sales and Customer Service Drive on-site sales by providing knowledgeable advice and guidance to customers, ensuring they find their perfect garden space Manage the end-to-end sales process, including quotes, order placements, and all system updates Build strong relationships with customers, ensuring high satisfaction levels and positive reviews Up sell and cross sell complimentary products, accessories and services to improve the average order value Show Site Management Maintain the presentation, cleanliness, and overall quality of all displays to ensure an exceptional customer experience Regularly inspect display buildings for wear and tear and report maintenance requirements promptly, and if possible correct yourself to avoid additional cost expenditure to the business Ensure all marketing materials (brochures, signage, POS) are up-to-date and aligned with the clients' brand and your assigned show site Pipeline and Lead Management Proactively follow up on customer inquiries and leads generated from the clients' admin system Track and report sales leads via prospect tracker, drive conversions and manage pipeline progress using company systems Seasonal Capacity Support Due to the seasonality of the business, additional capacity during quieter periods will be used to support other duties identified by the business. Tasks may include, but are not limited to: Assisting with site specific promotional campaigns or events Supporting internal projects and process improvements Providing operational or administrative support across other departments Supporting with training and mentoring for other show site managers or franchise partners Contact Centre Support when required You may be required to perform other duties from time to time as is reasonably required to meet the needs of the business Compliance and Reporting Ensure all activities on-site comply with company policies, health & safety regulations and relevant legal requirements Submit timely and accurate reports on sales performance, customer feedback and operational updates KPI s Monthly sales targets Customer satisfaction score (NPS and Trustpilot review ratings) Pipeline activity metrics, including follow-up rates and conversion percentages Show site presentation standards (assessed via Network Development Manager audits) Skills and Experience Essential Skills: Sales and customer service skills advantageous Excellent organisational and time management abilities Proficient in using sales systems, CRM tools and other digital tech for reporting and tracking Exceptional communication and interpersonal skills Experience - Previous experience in a sales or retail management role, preferably within a franchised or branded environment - Knowledge of garden buildings or home improvement products is desirable but not essential - Experience working within a physical store or showroom is an advantage Personal Attributes - Proactive, self-motivated, driven to achieve results and comfortable working alone - A strong team player with the ability to collaborate effectively across departments and drive the company values - Attention to detail and a commitment to delivering a high standard of work The choice of one of the following shifts: Role A: Monday to Friday 10am till 3pm (22.5hr week) Role B: Saturday & Sunday 10am till 3pm (9hr weekend) 30mins for lunch
Mar 21, 2025
Full time
Sales Advisor £11.44 per hour plus generous commission structure As the Site Sales Advisor, you will oversee the day-to-day operations of the assigned show site, ensuring it runs efficiently and delivers exceptional customer experiences. The role involves managing on- site sales, maintaining the presentation and upkeep of the displays and acting as a brand ambassador for the client. You will also be responsible for ensuring compliance with company policies, promoting sales growth, and contributing to the overall success of the clients' sales network Key Responsibilities: Sales and Customer Service Drive on-site sales by providing knowledgeable advice and guidance to customers, ensuring they find their perfect garden space Manage the end-to-end sales process, including quotes, order placements, and all system updates Build strong relationships with customers, ensuring high satisfaction levels and positive reviews Up sell and cross sell complimentary products, accessories and services to improve the average order value Show Site Management Maintain the presentation, cleanliness, and overall quality of all displays to ensure an exceptional customer experience Regularly inspect display buildings for wear and tear and report maintenance requirements promptly, and if possible correct yourself to avoid additional cost expenditure to the business Ensure all marketing materials (brochures, signage, POS) are up-to-date and aligned with the clients' brand and your assigned show site Pipeline and Lead Management Proactively follow up on customer inquiries and leads generated from the clients' admin system Track and report sales leads via prospect tracker, drive conversions and manage pipeline progress using company systems Seasonal Capacity Support Due to the seasonality of the business, additional capacity during quieter periods will be used to support other duties identified by the business. Tasks may include, but are not limited to: Assisting with site specific promotional campaigns or events Supporting internal projects and process improvements Providing operational or administrative support across other departments Supporting with training and mentoring for other show site managers or franchise partners Contact Centre Support when required You may be required to perform other duties from time to time as is reasonably required to meet the needs of the business Compliance and Reporting Ensure all activities on-site comply with company policies, health & safety regulations and relevant legal requirements Submit timely and accurate reports on sales performance, customer feedback and operational updates KPI s Monthly sales targets Customer satisfaction score (NPS and Trustpilot review ratings) Pipeline activity metrics, including follow-up rates and conversion percentages Show site presentation standards (assessed via Network Development Manager audits) Skills and Experience Essential Skills: Sales and customer service skills advantageous Excellent organisational and time management abilities Proficient in using sales systems, CRM tools and other digital tech for reporting and tracking Exceptional communication and interpersonal skills Experience - Previous experience in a sales or retail management role, preferably within a franchised or branded environment - Knowledge of garden buildings or home improvement products is desirable but not essential - Experience working within a physical store or showroom is an advantage Personal Attributes - Proactive, self-motivated, driven to achieve results and comfortable working alone - A strong team player with the ability to collaborate effectively across departments and drive the company values - Attention to detail and a commitment to delivering a high standard of work The choice of one of the following shifts: Role A: Monday to Friday 10am till 3pm (22.5hr week) Role B: Saturday & Sunday 10am till 3pm (9hr weekend) 30mins for lunch
Sales Advisor £11.44 per hour plus generous commission structure As the Site Sales Advisor, you will oversee the day-to-day operations of the assigned show site, ensuring it runs efficiently and delivers exceptional customer experiences. The role involves managing on- site sales, maintaining the presentation and upkeep of the displays and acting as a brand ambassador for the client. You will also be responsible for ensuring compliance with company policies, promoting sales growth, and contributing to the overall success of the clients' sales network Key Responsibilities: Sales and Customer Service Drive on-site sales by providing knowledgeable advice and guidance to customers, ensuring they find their perfect garden space Manage the end-to-end sales process, including quotes, order placements, and all system updates Build strong relationships with customers, ensuring high satisfaction levels and positive reviews Up sell and cross sell complimentary products, accessories and services to improve the average order value Show Site Management Maintain the presentation, cleanliness, and overall quality of all displays to ensure an exceptional customer experience Regularly inspect display buildings for wear and tear and report maintenance requirements promptly, and if possible correct yourself to avoid additional cost expenditure to the business Ensure all marketing materials (brochures, signage, POS) are up-to-date and aligned with the clients' brand and your assigned show site Pipeline and Lead Management Proactively follow up on customer inquiries and leads generated from the clients' admin system Track and report sales leads via prospect tracker, drive conversions and manage pipeline progress using company systems Seasonal Capacity Support Due to the seasonality of the business, additional capacity during quieter periods will be used to support other duties identified by the business. Tasks may include, but are not limited to: Assisting with site specific promotional campaigns or events Supporting internal projects and process improvements Providing operational or administrative support across other departments Supporting with training and mentoring for other show site managers or franchise partners Contact Centre Support when required You may be required to perform other duties from time to time as is reasonably required to meet the needs of the business Compliance and Reporting Ensure all activities on-site comply with company policies, health & safety regulations and relevant legal requirements Submit timely and accurate reports on sales performance, customer feedback and operational updates KPI s Monthly sales targets Customer satisfaction score (NPS and Trustpilot review ratings) Pipeline activity metrics, including follow-up rates and conversion percentages Show site presentation standards (assessed via Network Development Manager audits) Skills and Experience Essential Skills: Sales and customer service skills advantageous Excellent organisational and time management abilities Proficient in using sales systems, CRM tools and other digital tech for reporting and tracking Exceptional communication and interpersonal skills Experience - Previous experience in a sales or retail management role, preferably within a franchised or branded environment - Knowledge of garden buildings or home improvement products is desirable but not essential - Experience working within a physical store or showroom is an advantage Personal Attributes - Proactive, self-motivated, driven to achieve results and comfortable working alone - A strong team player with the ability to collaborate effectively across departments and drive the company values - Attention to detail and a commitment to delivering a high standard of work The choice of one of the following shifts: Role A: Monday to Friday 10am till 3pm (22.5hr week) Role B: Saturday & Sunday 10am till 3pm (9hr weekend) 30mins for lunch
Mar 21, 2025
Full time
Sales Advisor £11.44 per hour plus generous commission structure As the Site Sales Advisor, you will oversee the day-to-day operations of the assigned show site, ensuring it runs efficiently and delivers exceptional customer experiences. The role involves managing on- site sales, maintaining the presentation and upkeep of the displays and acting as a brand ambassador for the client. You will also be responsible for ensuring compliance with company policies, promoting sales growth, and contributing to the overall success of the clients' sales network Key Responsibilities: Sales and Customer Service Drive on-site sales by providing knowledgeable advice and guidance to customers, ensuring they find their perfect garden space Manage the end-to-end sales process, including quotes, order placements, and all system updates Build strong relationships with customers, ensuring high satisfaction levels and positive reviews Up sell and cross sell complimentary products, accessories and services to improve the average order value Show Site Management Maintain the presentation, cleanliness, and overall quality of all displays to ensure an exceptional customer experience Regularly inspect display buildings for wear and tear and report maintenance requirements promptly, and if possible correct yourself to avoid additional cost expenditure to the business Ensure all marketing materials (brochures, signage, POS) are up-to-date and aligned with the clients' brand and your assigned show site Pipeline and Lead Management Proactively follow up on customer inquiries and leads generated from the clients' admin system Track and report sales leads via prospect tracker, drive conversions and manage pipeline progress using company systems Seasonal Capacity Support Due to the seasonality of the business, additional capacity during quieter periods will be used to support other duties identified by the business. Tasks may include, but are not limited to: Assisting with site specific promotional campaigns or events Supporting internal projects and process improvements Providing operational or administrative support across other departments Supporting with training and mentoring for other show site managers or franchise partners Contact Centre Support when required You may be required to perform other duties from time to time as is reasonably required to meet the needs of the business Compliance and Reporting Ensure all activities on-site comply with company policies, health & safety regulations and relevant legal requirements Submit timely and accurate reports on sales performance, customer feedback and operational updates KPI s Monthly sales targets Customer satisfaction score (NPS and Trustpilot review ratings) Pipeline activity metrics, including follow-up rates and conversion percentages Show site presentation standards (assessed via Network Development Manager audits) Skills and Experience Essential Skills: Sales and customer service skills advantageous Excellent organisational and time management abilities Proficient in using sales systems, CRM tools and other digital tech for reporting and tracking Exceptional communication and interpersonal skills Experience - Previous experience in a sales or retail management role, preferably within a franchised or branded environment - Knowledge of garden buildings or home improvement products is desirable but not essential - Experience working within a physical store or showroom is an advantage Personal Attributes - Proactive, self-motivated, driven to achieve results and comfortable working alone - A strong team player with the ability to collaborate effectively across departments and drive the company values - Attention to detail and a commitment to delivering a high standard of work The choice of one of the following shifts: Role A: Monday to Friday 10am till 3pm (22.5hr week) Role B: Saturday & Sunday 10am till 3pm (9hr weekend) 30mins for lunch
Boost Your Career in Sales! Looking for a Remote role with uncapped commission and fully remote working? Location: Remote Working - Home Based (WFH) Contract: Permanent, Full Time Salary: 23,000 base salary & up to 700+ bonus per month on average Hours: 37.5 per week Shifts: Outbound roles - Monday - Friday, shifts between opening hours of 9.30am - 7pm Mon - Thurs, 9am - 5.30pm Fri Inbound roles - Monday - Sunday, working 5 days per week, open 8am - 8pm Mon - Fri, 8am - 6pm Sat & 9am - 6pm Sun May start dates! Do you have a minimum of 12-month sales experience? If so, this Sales Advisor job is for you with a great opportunity to earn commission! Would you like to work for a blue-chip company with lots of benefits such as Private Health, Discounted gym memberships, Discounts for high street and restaurants? If you already have 12 months sales experience and are looking for career progression this could be the ideal job, they really want to promote from within! Job duties of Sales Advisor Making outbound calls to customers/taking inbound calls from customers Building rapport and fact finding Dealing with warm calls looking at up selling products Win backs from lapsed customers Contacting existing customers when their contract is coming to an end Working to targets Job skills for Sales Advisor 12-month minimum sales or call centre experience Excellent relationship building and communication skills A professional and confident manner Able to work remotely. What you will receive as a Sales Advisor: Free life assurance & Pension Scheme Fully Remote working with Equipment Provided No Weekend Work 33 days annual leave including BH (with the option to purchase more). Career coaching and development. Regular incentives with prized and monthly commission! Health cash plan towards healthcare. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Mar 21, 2025
Full time
Boost Your Career in Sales! Looking for a Remote role with uncapped commission and fully remote working? Location: Remote Working - Home Based (WFH) Contract: Permanent, Full Time Salary: 23,000 base salary & up to 700+ bonus per month on average Hours: 37.5 per week Shifts: Outbound roles - Monday - Friday, shifts between opening hours of 9.30am - 7pm Mon - Thurs, 9am - 5.30pm Fri Inbound roles - Monday - Sunday, working 5 days per week, open 8am - 8pm Mon - Fri, 8am - 6pm Sat & 9am - 6pm Sun May start dates! Do you have a minimum of 12-month sales experience? If so, this Sales Advisor job is for you with a great opportunity to earn commission! Would you like to work for a blue-chip company with lots of benefits such as Private Health, Discounted gym memberships, Discounts for high street and restaurants? If you already have 12 months sales experience and are looking for career progression this could be the ideal job, they really want to promote from within! Job duties of Sales Advisor Making outbound calls to customers/taking inbound calls from customers Building rapport and fact finding Dealing with warm calls looking at up selling products Win backs from lapsed customers Contacting existing customers when their contract is coming to an end Working to targets Job skills for Sales Advisor 12-month minimum sales or call centre experience Excellent relationship building and communication skills A professional and confident manner Able to work remotely. What you will receive as a Sales Advisor: Free life assurance & Pension Scheme Fully Remote working with Equipment Provided No Weekend Work 33 days annual leave including BH (with the option to purchase more). Career coaching and development. Regular incentives with prized and monthly commission! Health cash plan towards healthcare. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Motor Vehicle Service Advisor required in Milton Keynes, Buckinghamshire Salary in the region of 28k- 30k basic OTE 36- 37k Working hours Monday-Friday 8am-6pm. 1 in 2 Saturdays 8:30 - 12:30 We have a vacancy for a Service Advisor to join our Client's Automotive Main Dealer in Milton Keynes. This is an opportunity to join an established and reputable company within the Commercial Vehicle Franchised Dealer network. The ideal candidate will have experience as a Service Advisor / Service Receptionist within a Franchised Car or Commercial dealership, but we'd also welcome applications from those with experience in a contact centre / service bookings or similar role. A full driving licence would be beneficial. Full company details available on application. Apply now with your full CV to Chloe or Sharron at WeRecruit Auto Ltd quoting job reference ST77 Automotive - Motor Trade - Dealership - Service & Aftersales - Service Advisor - Service Adviser - Service Reception - Service Team Manager - STM - Service Bookings Advisor - Career - Jobs - Buckinghamshire - Bedford - Bletchley - Leighton Buzzard - Milton Keynes - Northampton - Silverstone - Toddington - Towcester Full Time - Permanent - Job Follow us on Should your skills and experience match what our client is looking for, we will contact you before proceeding with your application, either via phone or e-mail initially. Unfortunately we are unable to contact all applicants due to the volume of applications so if you do not hear from us within 5 working days please assume you have been unsuccessful on this occasion. If you have relevant industry experience we may store your details for future opportunities.
Mar 21, 2025
Full time
Motor Vehicle Service Advisor required in Milton Keynes, Buckinghamshire Salary in the region of 28k- 30k basic OTE 36- 37k Working hours Monday-Friday 8am-6pm. 1 in 2 Saturdays 8:30 - 12:30 We have a vacancy for a Service Advisor to join our Client's Automotive Main Dealer in Milton Keynes. This is an opportunity to join an established and reputable company within the Commercial Vehicle Franchised Dealer network. The ideal candidate will have experience as a Service Advisor / Service Receptionist within a Franchised Car or Commercial dealership, but we'd also welcome applications from those with experience in a contact centre / service bookings or similar role. A full driving licence would be beneficial. Full company details available on application. Apply now with your full CV to Chloe or Sharron at WeRecruit Auto Ltd quoting job reference ST77 Automotive - Motor Trade - Dealership - Service & Aftersales - Service Advisor - Service Adviser - Service Reception - Service Team Manager - STM - Service Bookings Advisor - Career - Jobs - Buckinghamshire - Bedford - Bletchley - Leighton Buzzard - Milton Keynes - Northampton - Silverstone - Toddington - Towcester Full Time - Permanent - Job Follow us on Should your skills and experience match what our client is looking for, we will contact you before proceeding with your application, either via phone or e-mail initially. Unfortunately we are unable to contact all applicants due to the volume of applications so if you do not hear from us within 5 working days please assume you have been unsuccessful on this occasion. If you have relevant industry experience we may store your details for future opportunities.
Where: Doxford Park, Sunderland Full time: Permanent Salary: £23,504 rising to £24,064 at 9 months in role, plus uncapped commission Hourly rate: £12.05 per hour rising to £12.34 per hour at 9 months in role If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdown's with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Sunderland? We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £23,504 rising to £24,064 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want Season Ticket Travel Loan - Giving you the funds to pay for your travel to and from work up front, making a difference where it counts Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, to protect you and your family On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Mar 21, 2025
Full time
Where: Doxford Park, Sunderland Full time: Permanent Salary: £23,504 rising to £24,064 at 9 months in role, plus uncapped commission Hourly rate: £12.05 per hour rising to £12.34 per hour at 9 months in role If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdown's with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Sunderland? We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £23,504 rising to £24,064 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want Season Ticket Travel Loan - Giving you the funds to pay for your travel to and from work up front, making a difference where it counts Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, to protect you and your family On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales and marketing industry. Within this opportunity you will be working alongside the best sales and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in residential environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Mar 21, 2025
Full time
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales and marketing industry. Within this opportunity you will be working alongside the best sales and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in residential environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Where: Doxford Park, Sunderland Full time: Permanent Salary: £23,504 rising to £24,064 at 9 months in role, plus uncapped commission Hourly rate: £12.05 per hour rising to £12.34 per hour at 9 months in role If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdown's with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Sunderland? We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £23,504 rising to £24,064 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want Season Ticket Travel Loan - Giving you the funds to pay for your travel to and from work up front, making a difference where it counts Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, to protect you and your family On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Mar 20, 2025
Full time
Where: Doxford Park, Sunderland Full time: Permanent Salary: £23,504 rising to £24,064 at 9 months in role, plus uncapped commission Hourly rate: £12.05 per hour rising to £12.34 per hour at 9 months in role If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdown's with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Sunderland? We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £23,504 rising to £24,064 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want Season Ticket Travel Loan - Giving you the funds to pay for your travel to and from work up front, making a difference where it counts Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, to protect you and your family On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Join us on the Journey National Express are recruiting for three experienced Customer Service Advisors to join our team, based at our Head Office in Digbeth, Birmingham on a part time basis . The successful candidates will ensure a highly professional, appropriate and timely response is provided to all National Express customers that will exceed expectations, retain customer loyalty and avoid adverse publicity. Part Time: 20 hours per week What you'll do: Respond to general enquiries, sales contacts & complaints received through a variety of contact channels. Telephone, emails, social media, white mail, in a professional and timely manner Proactively resolve any customer issues, identifying and reporting the root cause to the appropriate department or personnel Promote, initiate interest and positively sell the Company's products and services to generate sales and maximise all opportunities for add on sales Operate computer and manual systems as necessary to process work, maintain accurate records and access information and provide standard reports Maintain an up-to-date knowledge of products, services and systems to support the delivery of a high quality and effective customer contact service Work within the appropriate standards required within Company policies and procedures to ensure a high level of service is provided to customers Ensure productivity & quality assessment targets are achieved within company guidelines based on the activities undertaken Multi task between a number of duties, such as, sales calls, general enquiries, complaint handling, proactive response to network incidents, & organising displaced customer movement Refer for investigation all serious issues, including specifically those that relate to staff, safety, race, disability, claims for lost, damaged property or personal injury and where there is an issue that requires immediate corrective action Verify information through the appropriate channels, OCS, intranet, payment systems, GPS tracking data, reservations system, before referring for investigation and/or responding to the customer. Make effective use of all technology Assess and award compensation, where appropriate, in line with departmental guidelines Recharge any reimbursement made attributable to a non National Express business, such as partner operator, using the correct processes Record and administer any refunds of unused tickets in accordance with company guidelines Record information from complaint investigation, such as staff names, in accordance with company guidelines to avoid recurring issues Escalate any issue that is likely to cause recurring issues or bad publicity immediately What you'll need: Ability to write letters/emails/webchat/to customers to a professional standard for the purpose of clear and effective responses to all contacts Excellent telephone manner Ability to stay calm under pressure and deal effectively with frustrated customers / conflict within teams Experience of delivering excellent customer service in a fast-paced working environment Proactive sales skills to promote all available National Express products and services Excellent people and communication skills with ability to deal with people and problems effectively and with ease Ability to identify root cause for accurate reporting What we offer in return for your hard work and commitment Free Bus & Coach travel for yourself on the National Express network Complimentary coach travel for a Nominated Person or complimentary bus travel for a Spouse or Partner on the National Express network 50% discount for friends and family on full fares on our coach services Life Assurance Company pension Employee Assistance programme Private online GP service National Express is committed to creating an inclusive workplace that reflects the diverse communities we serve and we positively encourage applications from all sectors of the community. We are a Disability Confident Committed employer and should you require any adjustments at any stage of the recruitment process please let us know. We reserve the right to close this advert early if we receive a high volume of applications before the advertised closed date. Things to Note At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees. As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment.
Mar 20, 2025
Full time
Join us on the Journey National Express are recruiting for three experienced Customer Service Advisors to join our team, based at our Head Office in Digbeth, Birmingham on a part time basis . The successful candidates will ensure a highly professional, appropriate and timely response is provided to all National Express customers that will exceed expectations, retain customer loyalty and avoid adverse publicity. Part Time: 20 hours per week What you'll do: Respond to general enquiries, sales contacts & complaints received through a variety of contact channels. Telephone, emails, social media, white mail, in a professional and timely manner Proactively resolve any customer issues, identifying and reporting the root cause to the appropriate department or personnel Promote, initiate interest and positively sell the Company's products and services to generate sales and maximise all opportunities for add on sales Operate computer and manual systems as necessary to process work, maintain accurate records and access information and provide standard reports Maintain an up-to-date knowledge of products, services and systems to support the delivery of a high quality and effective customer contact service Work within the appropriate standards required within Company policies and procedures to ensure a high level of service is provided to customers Ensure productivity & quality assessment targets are achieved within company guidelines based on the activities undertaken Multi task between a number of duties, such as, sales calls, general enquiries, complaint handling, proactive response to network incidents, & organising displaced customer movement Refer for investigation all serious issues, including specifically those that relate to staff, safety, race, disability, claims for lost, damaged property or personal injury and where there is an issue that requires immediate corrective action Verify information through the appropriate channels, OCS, intranet, payment systems, GPS tracking data, reservations system, before referring for investigation and/or responding to the customer. Make effective use of all technology Assess and award compensation, where appropriate, in line with departmental guidelines Recharge any reimbursement made attributable to a non National Express business, such as partner operator, using the correct processes Record and administer any refunds of unused tickets in accordance with company guidelines Record information from complaint investigation, such as staff names, in accordance with company guidelines to avoid recurring issues Escalate any issue that is likely to cause recurring issues or bad publicity immediately What you'll need: Ability to write letters/emails/webchat/to customers to a professional standard for the purpose of clear and effective responses to all contacts Excellent telephone manner Ability to stay calm under pressure and deal effectively with frustrated customers / conflict within teams Experience of delivering excellent customer service in a fast-paced working environment Proactive sales skills to promote all available National Express products and services Excellent people and communication skills with ability to deal with people and problems effectively and with ease Ability to identify root cause for accurate reporting What we offer in return for your hard work and commitment Free Bus & Coach travel for yourself on the National Express network Complimentary coach travel for a Nominated Person or complimentary bus travel for a Spouse or Partner on the National Express network 50% discount for friends and family on full fares on our coach services Life Assurance Company pension Employee Assistance programme Private online GP service National Express is committed to creating an inclusive workplace that reflects the diverse communities we serve and we positively encourage applications from all sectors of the community. We are a Disability Confident Committed employer and should you require any adjustments at any stage of the recruitment process please let us know. We reserve the right to close this advert early if we receive a high volume of applications before the advertised closed date. Things to Note At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees. As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment.
Direct Sales Advisor - Change of Tenancy & Renewals Agent Salary 24,800 base salary with OTE of 40k+ 37.5 hrs per week 9am - 5pm, Monday - Friday Site based - Nuneaton About: Our client is a multi-utility retail company. The fastest growing water retail company in the UK, with a focus on SME businesses. Working within a diverse, fast paced team you will be the first point of contact for customer enquiries as well as outbound calling for cross selling multiple utilities and winning new business. Role Overview: As a Change of Tenancy Sales Advisor, you will be an integral part of our direct sales team, specialising in managing all aspects related to the Change of Tenancy (COT) contract sale cycle. Your role will involve ensuring a smooth customer experience for incoming tenants of our clients supplied properties, maintaining accurate records, and providing exceptional service throughout the process. Primary Responsibilities: Proactively contact customers who are on out of contract rates (OCR) to discuss contractual options. Negotiate contract terms with customers, ensuring that both parties reach a mutually beneficial agreement. Maintain accurate records of all contract renewal activities in our CRM system. Work closely with the change of tenancy and customer service teams to ensure a seamless customer journey when coming into contract. Actively promote and lead generate for the additional utility services provided by the company Address any customer concerns or questions regarding the contracting process, providing clear and helpful information. We are looking for someone who has Sales Experience for at least two years in retentions, telesales or Contact centre sales roles. This is a great opportunity to join a company who are disrupting the utilities sector with their ethical consumer approach. If you have a passion for sales and are driven by making money - apply today with a up to date CV to be considered.
Mar 19, 2025
Full time
Direct Sales Advisor - Change of Tenancy & Renewals Agent Salary 24,800 base salary with OTE of 40k+ 37.5 hrs per week 9am - 5pm, Monday - Friday Site based - Nuneaton About: Our client is a multi-utility retail company. The fastest growing water retail company in the UK, with a focus on SME businesses. Working within a diverse, fast paced team you will be the first point of contact for customer enquiries as well as outbound calling for cross selling multiple utilities and winning new business. Role Overview: As a Change of Tenancy Sales Advisor, you will be an integral part of our direct sales team, specialising in managing all aspects related to the Change of Tenancy (COT) contract sale cycle. Your role will involve ensuring a smooth customer experience for incoming tenants of our clients supplied properties, maintaining accurate records, and providing exceptional service throughout the process. Primary Responsibilities: Proactively contact customers who are on out of contract rates (OCR) to discuss contractual options. Negotiate contract terms with customers, ensuring that both parties reach a mutually beneficial agreement. Maintain accurate records of all contract renewal activities in our CRM system. Work closely with the change of tenancy and customer service teams to ensure a seamless customer journey when coming into contract. Actively promote and lead generate for the additional utility services provided by the company Address any customer concerns or questions regarding the contracting process, providing clear and helpful information. We are looking for someone who has Sales Experience for at least two years in retentions, telesales or Contact centre sales roles. This is a great opportunity to join a company who are disrupting the utilities sector with their ethical consumer approach. If you have a passion for sales and are driven by making money - apply today with a up to date CV to be considered.
Location:- SP4 Job Title:- Automotive Service Advisor Salary 28,000 - 33,000 basic salary Holt Recruitment are recruiting for a Service Advisor role in the SP Area to join a brilliant family-run independent Garage. One of the more fulfilling aspects here is helping a huge variety of clients, and alongside your customer service skills you'll be calling customers into the workshop for repairs, keeping customers and dogs watered, and all the general duties of managing a high activity workshop. Requirements for the Service Advisor role Experience in a Service Advisor role ideal, but not a deal breaker. If you can share a passion for the trade and demonstrate excellent interactive customer service skills in the motor trade sector, this will be considered also. A driving license. That's it. Does this sound like something that would suit you? Reply with your CV below or contact Eric from Holt Recruitment. He can tell you everything you need to know about your next career move on (url removed) / (phone number removed) Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Mar 19, 2025
Full time
Location:- SP4 Job Title:- Automotive Service Advisor Salary 28,000 - 33,000 basic salary Holt Recruitment are recruiting for a Service Advisor role in the SP Area to join a brilliant family-run independent Garage. One of the more fulfilling aspects here is helping a huge variety of clients, and alongside your customer service skills you'll be calling customers into the workshop for repairs, keeping customers and dogs watered, and all the general duties of managing a high activity workshop. Requirements for the Service Advisor role Experience in a Service Advisor role ideal, but not a deal breaker. If you can share a passion for the trade and demonstrate excellent interactive customer service skills in the motor trade sector, this will be considered also. A driving license. That's it. Does this sound like something that would suit you? Reply with your CV below or contact Eric from Holt Recruitment. He can tell you everything you need to know about your next career move on (url removed) / (phone number removed) Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.