Our new Commercial Operations Director will be an inspiring leader who will drive commercial growth. You will lead the development and delivery of a strong and successful Commercial Strategy for Wells Cathedral and Vicars' Close, to support the Cathedral's Strategic Plan including the celebration of 850 years since the Cathedral's foundation. We are seeking a forward-thinking Commercial Operations Director to lead and oversee commercial innovation and growth to inspire a wider range of people to visit the Cathedral with a creative and engaging approach. You will have a demonstrable successful track record at a senior level and be an experienced operator and a creative problem solver. You will inspire and motivate your teams and setting a clear shared vision for your department. You will be passionate about identifying emerging trends, technologies and consumer behaviours and working collaboratively across all teams to maximise income generation opportunities. You will be entrepreneurial and highly focused with a real enthusiasm for the internationally important heritage and visitor experience of the Cathedral and the exciting new visitor experience being developed with the Vicars' Close project. As a commercial leader, you will bring experience in managing large budgets, along with a commercially skilled approach and a high level of self-motivation and the ability to meet demanding targets within tight deadlines will be essential. You'll relish this role if you're ambitious, focused, commercially astute and committed to providing outstanding customer experiences. We're looking for someone to support our ambition to be the country's most joyful cathedral! A message from our COO Thank you for your interest in the role of Commercial Operations Director. If you're motivated by the difference that heritage makes to places and people, about sharing inspiring stories and creating unforgettable experiences, this job may be for you. You will be joining Wells Cathedral at a pivotal time, with our Strategic Plan shaping our work over the next 10 years and the opening of a new dynamic and high-profile visitor experience celebrating centuries of history. We want more and a wider range of people engaging with the Cathedral, ensuring the celebration and sharing of Wells Cathedral's unique assets, and musical tradition. This role will play a crucial part in our vision for growth and in helping us to achieve our ambitions. As we build connections and relationships with people, and open up more of our heritage and expand our visitor experience, and grow income generation opportunities and innovation, you will be joining a wonderful team at a really exciting time in our history and we'd love to hear from you. Nerys Watts Chief Operating Officer, Wells Cathedral Purpose of job KEY RESPONSIBILITIES You will be an inspiring leader promoting a positive and collaborative culture developing, supporting and managing the Cathedral's Commercial Teams to work across the organisation with an integrated approach. You will work closely with the Marketing team to create campaigns to promote the visitor offer and attract new audiences. Set and deliver ambitious financial targets, maximising profitability and developing new income streams across ticket sales, group trade and commercial operations, such as Shop, Café, and working closely with the Events team. Develop and successfully implement the Commercial Strategy to underpin this work. Work closely with COO, and Chief Finance Officer to analyse and act on business data and to develop organisational performance measures that monitor progress towards financial sustainability. Working closely with the Vicars' Close project team to develop and implement an exciting Visitor journey with a compelling, integrated and exciting whole site approach across the Cathedral and Vicars' Close. Build visitor satisfaction and reputation with excellent customer service across all areas and develop creative programming with the Creative Facilitator to engage and inspire. Develop and implement an enticing and appealing retail strategy that offers a bespoke and creative range of merchandise aligned with the Cathedral's heritage and visitor experience, including products tied to events or exhibitions, and target audiences, including at Vicars' Close and implement Café strategy. For both the shop and café, integrate successfully into the overall visitor journey, expanding dwell time and encouraging repeat visits. Ensure that operations are managed in a cost-effective way that maximises profit for the benefit of the Cathedral's charitable cause, monitoring margins, pricing strategies and supplier contracts to optimise income and ROI. Use visitor insights and sales analytics to identify trends, forecast demand, and adjust and adapt strategies accordingly. Successfully lead and develop a high performing visitor facing team (staff & volunteers), setting & monitoring personal objectives that achieve excellent customer service standards to create a welcoming and memorable experience. Promote and uphold the cultural values and behaviours required by the Cathedral. Ensure compliance with all statutory and legal requirements. Executive responsibility for health & safety, safeguarding, UK GDPR and risk management for the Cathedral. Other duties To undertake any other duties or projects commensurate with the nature and grade of this post as required by the organisation. The post holder will be prepared to work at the weekend, bank holiday days as needed, as the busiest visitor times for the Cathedral, and in the evening on occasion. Person Specification: 1. Experience Essential Significant experience of senior leadership role. Extensive track record of driving profitability across multiple income streams in an audience focused industry, while inspiring teams to deliver exceptional customer service. Significant and evidenced success in setting and delivering stretching income targets and developing profitable new income streams. Significant and evidenced success of managing operations cost effectively, to deliver maximum profit. Experience of working with multifunctional teams to develop high quality product for programming and refreshment of the offer. Responsibility for setting and managing complex budgets. Ability to analyse business data and draw evidenced conclusions for implementation. Experience of strategic planning and translating high level strategic objectives into focused personal objectives. Leading and managing a multifunctional team. Managing operational risk & compliance. Experience of working in a complex stakeholder environment. To be committed to broad lateral thinking and a solutions focused attitude to support the whole Cathedral. Desirable Recent senior experience within a heritage or visitor attractions environment. 2. Skills Essential Strong commercial aptitude, results focused, analytical and highly numerate. Strong organisational and leadership skills, with a successful track record of leading and developing diverse teams. A team player with a collaborative approach who is able to build relationships with a wide range of internal and external stakeholders and positively manage change. Excellent written and verbal communication skills. Skilled in getting the best out of multifunctional teams and able to influence and inspire. Negotiation and persuasion skills. Ability to juggle multiple priorities calmly & effectively and work successfully on multiple priorities. Innovative, creative lateral thinker with a positive approach. Customer and audience focused. IT, digital/social literate. Strong understanding of issues relating to equality, diversity and inclusion, and UK GDPR requirements. The successful applicant will also be expected to share in Wells Cathedral's commitment to safeguarding and promoting the welfare of children, young people, and vulnerable adults. An enhanced DBS check will be required. 3. Knowledge Essential Clear understanding of what makes a world class visitor experience. Passionate about heritage and the wide range of opportunities and experiences it can offer. Legal compliance, health and safety and risk management requirements and systems. Project Management. Visitor Attraction Industry Ticket Selling, group trade, learning and commercial operations knowledge. Desirable Interpretation techniques. Interview date: Round 1 (on line) 19th February 2026 Round 2 (in person) 24th February 2026 Closing date: 12th February 2026 Main Terms and Conditions Employment status Full-time, permanent. Hours of work 35 hours per week full time We are open to flexible working and hybrid options for this role. Remuneration £60k per annum. Discount A discount of 10% is available from the Cathedral Shop and The Loft Café. Parking A single car park space is provided in the Cathedral car park. Cars are parked at the risk of the owner. Pension Defined Contribution Scheme. Contributions as % of salary: Age Employee Employer 50-55 4% 8% >55 5% 10% Holiday 6.6 weeks per annum inclusive of bank holidays . click apply for full job details
Jan 13, 2026
Full time
Our new Commercial Operations Director will be an inspiring leader who will drive commercial growth. You will lead the development and delivery of a strong and successful Commercial Strategy for Wells Cathedral and Vicars' Close, to support the Cathedral's Strategic Plan including the celebration of 850 years since the Cathedral's foundation. We are seeking a forward-thinking Commercial Operations Director to lead and oversee commercial innovation and growth to inspire a wider range of people to visit the Cathedral with a creative and engaging approach. You will have a demonstrable successful track record at a senior level and be an experienced operator and a creative problem solver. You will inspire and motivate your teams and setting a clear shared vision for your department. You will be passionate about identifying emerging trends, technologies and consumer behaviours and working collaboratively across all teams to maximise income generation opportunities. You will be entrepreneurial and highly focused with a real enthusiasm for the internationally important heritage and visitor experience of the Cathedral and the exciting new visitor experience being developed with the Vicars' Close project. As a commercial leader, you will bring experience in managing large budgets, along with a commercially skilled approach and a high level of self-motivation and the ability to meet demanding targets within tight deadlines will be essential. You'll relish this role if you're ambitious, focused, commercially astute and committed to providing outstanding customer experiences. We're looking for someone to support our ambition to be the country's most joyful cathedral! A message from our COO Thank you for your interest in the role of Commercial Operations Director. If you're motivated by the difference that heritage makes to places and people, about sharing inspiring stories and creating unforgettable experiences, this job may be for you. You will be joining Wells Cathedral at a pivotal time, with our Strategic Plan shaping our work over the next 10 years and the opening of a new dynamic and high-profile visitor experience celebrating centuries of history. We want more and a wider range of people engaging with the Cathedral, ensuring the celebration and sharing of Wells Cathedral's unique assets, and musical tradition. This role will play a crucial part in our vision for growth and in helping us to achieve our ambitions. As we build connections and relationships with people, and open up more of our heritage and expand our visitor experience, and grow income generation opportunities and innovation, you will be joining a wonderful team at a really exciting time in our history and we'd love to hear from you. Nerys Watts Chief Operating Officer, Wells Cathedral Purpose of job KEY RESPONSIBILITIES You will be an inspiring leader promoting a positive and collaborative culture developing, supporting and managing the Cathedral's Commercial Teams to work across the organisation with an integrated approach. You will work closely with the Marketing team to create campaigns to promote the visitor offer and attract new audiences. Set and deliver ambitious financial targets, maximising profitability and developing new income streams across ticket sales, group trade and commercial operations, such as Shop, Café, and working closely with the Events team. Develop and successfully implement the Commercial Strategy to underpin this work. Work closely with COO, and Chief Finance Officer to analyse and act on business data and to develop organisational performance measures that monitor progress towards financial sustainability. Working closely with the Vicars' Close project team to develop and implement an exciting Visitor journey with a compelling, integrated and exciting whole site approach across the Cathedral and Vicars' Close. Build visitor satisfaction and reputation with excellent customer service across all areas and develop creative programming with the Creative Facilitator to engage and inspire. Develop and implement an enticing and appealing retail strategy that offers a bespoke and creative range of merchandise aligned with the Cathedral's heritage and visitor experience, including products tied to events or exhibitions, and target audiences, including at Vicars' Close and implement Café strategy. For both the shop and café, integrate successfully into the overall visitor journey, expanding dwell time and encouraging repeat visits. Ensure that operations are managed in a cost-effective way that maximises profit for the benefit of the Cathedral's charitable cause, monitoring margins, pricing strategies and supplier contracts to optimise income and ROI. Use visitor insights and sales analytics to identify trends, forecast demand, and adjust and adapt strategies accordingly. Successfully lead and develop a high performing visitor facing team (staff & volunteers), setting & monitoring personal objectives that achieve excellent customer service standards to create a welcoming and memorable experience. Promote and uphold the cultural values and behaviours required by the Cathedral. Ensure compliance with all statutory and legal requirements. Executive responsibility for health & safety, safeguarding, UK GDPR and risk management for the Cathedral. Other duties To undertake any other duties or projects commensurate with the nature and grade of this post as required by the organisation. The post holder will be prepared to work at the weekend, bank holiday days as needed, as the busiest visitor times for the Cathedral, and in the evening on occasion. Person Specification: 1. Experience Essential Significant experience of senior leadership role. Extensive track record of driving profitability across multiple income streams in an audience focused industry, while inspiring teams to deliver exceptional customer service. Significant and evidenced success in setting and delivering stretching income targets and developing profitable new income streams. Significant and evidenced success of managing operations cost effectively, to deliver maximum profit. Experience of working with multifunctional teams to develop high quality product for programming and refreshment of the offer. Responsibility for setting and managing complex budgets. Ability to analyse business data and draw evidenced conclusions for implementation. Experience of strategic planning and translating high level strategic objectives into focused personal objectives. Leading and managing a multifunctional team. Managing operational risk & compliance. Experience of working in a complex stakeholder environment. To be committed to broad lateral thinking and a solutions focused attitude to support the whole Cathedral. Desirable Recent senior experience within a heritage or visitor attractions environment. 2. Skills Essential Strong commercial aptitude, results focused, analytical and highly numerate. Strong organisational and leadership skills, with a successful track record of leading and developing diverse teams. A team player with a collaborative approach who is able to build relationships with a wide range of internal and external stakeholders and positively manage change. Excellent written and verbal communication skills. Skilled in getting the best out of multifunctional teams and able to influence and inspire. Negotiation and persuasion skills. Ability to juggle multiple priorities calmly & effectively and work successfully on multiple priorities. Innovative, creative lateral thinker with a positive approach. Customer and audience focused. IT, digital/social literate. Strong understanding of issues relating to equality, diversity and inclusion, and UK GDPR requirements. The successful applicant will also be expected to share in Wells Cathedral's commitment to safeguarding and promoting the welfare of children, young people, and vulnerable adults. An enhanced DBS check will be required. 3. Knowledge Essential Clear understanding of what makes a world class visitor experience. Passionate about heritage and the wide range of opportunities and experiences it can offer. Legal compliance, health and safety and risk management requirements and systems. Project Management. Visitor Attraction Industry Ticket Selling, group trade, learning and commercial operations knowledge. Desirable Interpretation techniques. Interview date: Round 1 (on line) 19th February 2026 Round 2 (in person) 24th February 2026 Closing date: 12th February 2026 Main Terms and Conditions Employment status Full-time, permanent. Hours of work 35 hours per week full time We are open to flexible working and hybrid options for this role. Remuneration £60k per annum. Discount A discount of 10% is available from the Cathedral Shop and The Loft Café. Parking A single car park space is provided in the Cathedral car park. Cars are parked at the risk of the owner. Pension Defined Contribution Scheme. Contributions as % of salary: Age Employee Employer 50-55 4% 8% >55 5% 10% Holiday 6.6 weeks per annum inclusive of bank holidays . click apply for full job details
Artsy is seeking a Director of Data Strategy & Insights to lead our data vision and insights engine to help power our next phase of growth. As Director of Data Strategy & Insights, you'll play a pivotal role in shaping the strategic direction of our marketplace. You'll partner closely with product, revenue, and executive teams to ensure we're building the right products, unlocking new growth opportunities, and making data-driven decisions that fuel the company's next phase of scale. This is both a highly strategic and hands on role - ideal for a leader who can connect data to business impact, influence across teams, and elevate how insights guide decision making at every level of the organization. What You'll Do at Artsy: Drive Strategic Decision-Making: Partner with senior leadership to define, measure, and evaluate company and product strategy. Translate complex data into actionable insights that shape product direction, marketplace health, and revenue growth. Influence Product & Marketplace Strategy: Collaborate with Product, Design, and Engineering leaders to identify opportunities that improve liquidity, conversion, and customer retention. Use data to ensure we're building the right products and experiences for both sides of the marketplace. Develop a Holistic Data Strategy: Lead the development of frameworks and models that inform key business levers - supply demand dynamics, pricing, customer segmentation, lifetime value, and growth forecasting. Enable Company Wide Insight: Build scalable processes, dashboards, and reporting systems that democratize access to insights across the company. Ensure teams can make faster, smarter, and more autonomous decisions. Partner Across Functions: Work cross functionally with Marketing, Operations, and Finance to understand growth drivers, customer behavior, and operational efficiency, and to align data strategy with overall company objectives. Lead and evolve the Data Function: Mentor analysts and data scientists; raise the bar for analytical rigor, storytelling, and influence. Establish best practices for experimentation, measurement, and strategic analysis. Expand the impact on product development, especially around data driven decision making. This role is a fit for you if: You're an analytical leader who balances strategic thinking with executional depth. You see data not as a report but as a lens into the business - helping teams make smarter, faster decisions that accelerate growth and deliver impact at scale. You have 8+ years of experience in data, data science, strategy, or analytics role, ideally within a consumer experience, marketplace or technology platform business. You have a proven track record of using data to influence product and company strategy at the leadership level. Have a deep understanding of product analytics, experimentation, and marketplace dynamics. Are a strong strategic thinker with the ability to distill complex data into clear narratives and recommendations for executives. Have experience building and leading data teams and implementing scalable analytics processes and tools. Have exceptional communication and storytelling skills - able to translate data into strategic clarity and inspire action across teams. Have expertise in SQL and proficiency with a statistical programming language (Python, R, etc.). Are a dedicated people leader with a track record of nurturing and growing talent, helping your team members thrive in a fast paced environment in high impact roles. What success looks like in your first 3 6 months: 3 Months Build strong relationships with your data analyst and the PDDE leadership team. Evaluate the current state of data, data science, analytics, testing frameworks, tooling, and workflows, and identify key opportunities for improvement. Establish trust and strong partnerships with cross-functional peers by demonstrating strong data product thinking and a collaborative mindset. Partner with CPO to create an initial proposal and plan to create a Data & Decision Product. 6 Months Become the go-to expert on data, data science, and analytics practices and processes. Roll out a refined vision for the Data function, aligned with Artsy's business goals and product strategy. Drive one or more impactful changes across the design organization e.g. improving velocity, raising quality, or strengthening customer focus. Drive the development and GTM, including the initial launch, for our Data & Decision Product. We know no one is a perfect match on paper, so if you're passionate about this role, we're excited to learn how your skills, experiences, and insights could make a difference. What We Offer: Opportunity to reimagine the art industry while working with a talented, diverse, international team. Competitive salary and equity Flexible time off: our culture of trust and empowerment allows employees to take the time they need away from work while still excelling in their roles. We are a global hybrid team: most employees work from our NYC, London, or Berlin offices 2-3 days per week. (In person expectations vary by role) Private healthcare & benefit options, including: medical, dental, enhanced parental leave, Pension Plan, life assurance, Employee Assistance Programme featuring free mental health support, physio, and more Professional development, including: mentoring, lunch & learns, regular training, 1:1 management, and an open feedback culture Engaging opportunities and internal programming globally, to foster new relationships and build upon our collaborative community. Including: happy hours, holiday parties, global "All Hands" meetings, "Artsy Salon" (a yearly exhibition of our team's creativity), attendance to art world events, and more The salary range for this role is £100,000-130,000 annually. Artsy is committed to equitable compensation practices, and your offer will depend on the relevant experience and skillset you bring to the team. All compensation packages include meaningful Artsy equity and competitive health benefits. Please see our "What We Offer" above for more detail, or speak to our Talent Acquisition Team to learn more! Please note that we do not accept applications sent by email. You should submit your application directly through our careers website! Artsy Values Artsy has five core values that will inform your experience at Artsy. For the Love of Art: We show relentless curiosity, empathy, and passion for collectors, artists, gallerists, and the art market. We take action to make the art world more fair and welcoming. Own Our Outcomes: We are all individual owners of Artsy's shared success. We are resourceful and resilient, and to get the job done, we each take responsibility for our outcomes. Lead with Openness: We trust in our teammates. We seek diverse perspectives, communicate authentically, and act with integrity. A more open art world starts with us. Transform Together: Our mission asks us to challenge the status quo. We embrace feedback, learning, and change so that we can transform our industry, our company, and ourselves. Impact Over Perfection: Using both art and science, we debate and decide swiftly and iterate on our plans as we learn. To make the biggest impact, we prioritize speed and clarity of action over perfection. Artsy is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, and veteran status.
Jan 13, 2026
Full time
Artsy is seeking a Director of Data Strategy & Insights to lead our data vision and insights engine to help power our next phase of growth. As Director of Data Strategy & Insights, you'll play a pivotal role in shaping the strategic direction of our marketplace. You'll partner closely with product, revenue, and executive teams to ensure we're building the right products, unlocking new growth opportunities, and making data-driven decisions that fuel the company's next phase of scale. This is both a highly strategic and hands on role - ideal for a leader who can connect data to business impact, influence across teams, and elevate how insights guide decision making at every level of the organization. What You'll Do at Artsy: Drive Strategic Decision-Making: Partner with senior leadership to define, measure, and evaluate company and product strategy. Translate complex data into actionable insights that shape product direction, marketplace health, and revenue growth. Influence Product & Marketplace Strategy: Collaborate with Product, Design, and Engineering leaders to identify opportunities that improve liquidity, conversion, and customer retention. Use data to ensure we're building the right products and experiences for both sides of the marketplace. Develop a Holistic Data Strategy: Lead the development of frameworks and models that inform key business levers - supply demand dynamics, pricing, customer segmentation, lifetime value, and growth forecasting. Enable Company Wide Insight: Build scalable processes, dashboards, and reporting systems that democratize access to insights across the company. Ensure teams can make faster, smarter, and more autonomous decisions. Partner Across Functions: Work cross functionally with Marketing, Operations, and Finance to understand growth drivers, customer behavior, and operational efficiency, and to align data strategy with overall company objectives. Lead and evolve the Data Function: Mentor analysts and data scientists; raise the bar for analytical rigor, storytelling, and influence. Establish best practices for experimentation, measurement, and strategic analysis. Expand the impact on product development, especially around data driven decision making. This role is a fit for you if: You're an analytical leader who balances strategic thinking with executional depth. You see data not as a report but as a lens into the business - helping teams make smarter, faster decisions that accelerate growth and deliver impact at scale. You have 8+ years of experience in data, data science, strategy, or analytics role, ideally within a consumer experience, marketplace or technology platform business. You have a proven track record of using data to influence product and company strategy at the leadership level. Have a deep understanding of product analytics, experimentation, and marketplace dynamics. Are a strong strategic thinker with the ability to distill complex data into clear narratives and recommendations for executives. Have experience building and leading data teams and implementing scalable analytics processes and tools. Have exceptional communication and storytelling skills - able to translate data into strategic clarity and inspire action across teams. Have expertise in SQL and proficiency with a statistical programming language (Python, R, etc.). Are a dedicated people leader with a track record of nurturing and growing talent, helping your team members thrive in a fast paced environment in high impact roles. What success looks like in your first 3 6 months: 3 Months Build strong relationships with your data analyst and the PDDE leadership team. Evaluate the current state of data, data science, analytics, testing frameworks, tooling, and workflows, and identify key opportunities for improvement. Establish trust and strong partnerships with cross-functional peers by demonstrating strong data product thinking and a collaborative mindset. Partner with CPO to create an initial proposal and plan to create a Data & Decision Product. 6 Months Become the go-to expert on data, data science, and analytics practices and processes. Roll out a refined vision for the Data function, aligned with Artsy's business goals and product strategy. Drive one or more impactful changes across the design organization e.g. improving velocity, raising quality, or strengthening customer focus. Drive the development and GTM, including the initial launch, for our Data & Decision Product. We know no one is a perfect match on paper, so if you're passionate about this role, we're excited to learn how your skills, experiences, and insights could make a difference. What We Offer: Opportunity to reimagine the art industry while working with a talented, diverse, international team. Competitive salary and equity Flexible time off: our culture of trust and empowerment allows employees to take the time they need away from work while still excelling in their roles. We are a global hybrid team: most employees work from our NYC, London, or Berlin offices 2-3 days per week. (In person expectations vary by role) Private healthcare & benefit options, including: medical, dental, enhanced parental leave, Pension Plan, life assurance, Employee Assistance Programme featuring free mental health support, physio, and more Professional development, including: mentoring, lunch & learns, regular training, 1:1 management, and an open feedback culture Engaging opportunities and internal programming globally, to foster new relationships and build upon our collaborative community. Including: happy hours, holiday parties, global "All Hands" meetings, "Artsy Salon" (a yearly exhibition of our team's creativity), attendance to art world events, and more The salary range for this role is £100,000-130,000 annually. Artsy is committed to equitable compensation practices, and your offer will depend on the relevant experience and skillset you bring to the team. All compensation packages include meaningful Artsy equity and competitive health benefits. Please see our "What We Offer" above for more detail, or speak to our Talent Acquisition Team to learn more! Please note that we do not accept applications sent by email. You should submit your application directly through our careers website! Artsy Values Artsy has five core values that will inform your experience at Artsy. For the Love of Art: We show relentless curiosity, empathy, and passion for collectors, artists, gallerists, and the art market. We take action to make the art world more fair and welcoming. Own Our Outcomes: We are all individual owners of Artsy's shared success. We are resourceful and resilient, and to get the job done, we each take responsibility for our outcomes. Lead with Openness: We trust in our teammates. We seek diverse perspectives, communicate authentically, and act with integrity. A more open art world starts with us. Transform Together: Our mission asks us to challenge the status quo. We embrace feedback, learning, and change so that we can transform our industry, our company, and ourselves. Impact Over Perfection: Using both art and science, we debate and decide swiftly and iterate on our plans as we learn. To make the biggest impact, we prioritize speed and clarity of action over perfection. Artsy is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, and veteran status.
Executive Assistant Recruitment Contracts Consultant London, United Kingdom Posted on 02/11/2025 Salary & Package Market rates + excellent commission + bonus Date Opened 02/11/2025 Job Type Permanent Skills Required EA, Sales, Recruitment, Business, Marketing Education/Qualifications Graduate Degree 2.1+ Category Recruitment Right to Work in Country Unrestricted UK Right to Work City London State/Province City of London Country United Kingdom About Us Advisory, Executive Search, Senior Appointments, Interim Management Consultants Job Description Founded in 2015, BluZinc are looking for a brilliant part Assistant to the CEO and part Recruiter / Researcher / Resourcer / Executive Search / Recruitment Consultant. Attached to London, a remote based job opening for our boutique talent acquisition and selection consultancy, growing based on exceptional performance results over the last 4 years; in response to client and candidate demand. Most our client clients have awesome digital marketing and eCommerce operations and technology teams, remote based, with head offices near Austin, Los Angeles, San Francisco, New York, Miami, Isle of Man, Durban, London and other cities. Client contacts include CEO, COO, CMO, CTO, CFO, VPHR, Senior Managers of small (under $100MM ARR in the USA), rapidly expanding, successful B2C consumer companies in health, wellness, fitness, food supplements, functional beverages, herbs, nutrition, nutraceuticals, organic skincare, fashion, and B2B eLearning (teaching marketing or business growth), Marketing Agencies and a some medium (over $100MM) to large size clients, all with a strong focus on Direct to Consumer business and sales/service models, mostly in the USA with more clients planned in London! Around 70% of this role is supporting recruitment consultancy sales, service, business development, candidate acquisition and selection, to help the CEO scale who will bring on more clients, jobs and then build out the internal BluZinc team of recruiters. This role could become General / Operations Manager or you will in the future help hire that type of person and move into a full time EA / PA. type focus.We have an established outsourced relationship for accounting, payroll, and bookkeeping. To be considered an ideal applicant, we need your experience, abilities, knowledge, goals, interests and aspirations to include most of: Support to the CEO and be a recruiter, esnuring that the clients he manages are being serviced, experienced in customer sales & service, digital marketing, operations, people, process, procedures, digital technology (including Google Workplace) Be point of contact for suppliers, affiliates, partners, reception, meeting management, travel, events, data, analytics, CRM, compliance, training, recruiting, HR, finance, credit, accounts (less than 3 day a month currently due to ousrourced suppliers and excellent digital proceses and efificiencies) A good understanding of Digital Marketing, Media, Communications, Online Shops, eCommerce, Operations and comfortable with modern digital HR / recruitment marketing technology for sourcing and managing business Effective in sales, relationship management, rapport building, listening, questioning, persuasion, influencing, negotiating and always learning or open to coaching (this is important with candidates and for a future management role in this company) If you are an experienced new business Marketing, eCommerce, or Operations recruiter with client contact relationships in funded start-upsor small, medium size growing companies or PSL relationshions in large corpoates, you can manage your own clients and be paid full commission and bonuses as per a Recruitment Consultant with extra financial rewards for bringing on clients Knowledge of winning, developing and delivering with repeat business in recruitment or marketing / advertising / digital agency services or D2C eCommerce consumer brand Headhunting, publishing adverts, emails, calls, interviews, managing the candidate relationships, ATS process, lead generation, marketing etc while being coached over several months on how to develop your own small client portfolio of high quality relationships that are enjoyable and lucrative or you may prefer to stay candidate focused and sales support rather than in a new business client facing role Contingency or retained Search and Selection services for Executive Recruitment, either confidential or client paid dual branded advertised selection, with base salaries are $80K-$400K+ Contractor Placements or Interim Executive Management (only if you have existingclient contact relationships as a 360 degree consultant) Home Based / Remote (USA positions will be self employed / 1099 consultants/ freelance) High levels of emotional intelligence, empathy, rapport building, intelligent, critical thinking, initiative, competitive winner, amazing planning, prioritising and organising skills You are an excellent networker, charismatic, proactive in client and/or candidate development, self confident, self motivated, aware of integrated advertising, sales and marketing, will enjoy providing blog/vlog content for your branding communication andfor all the right reasons,be memorable on calls, in meetings and at industry events Assessment and selection, accurate, objective judgment, to ensure conversion to long term client/candidate culture fit and sustainable teams in profitable companies Our busiest operational times are UK afternoon and some early evenings due to many USA clients conducting Zoom interviews with potential candidates for our clients We rarely work beyond UK 7pm except for an emergency or when great things happen like managing offers and acceptances for new placements and it makes sense to do it today rather than tomorrow At present our mein manageemtn weekly meeting is on a Wednesday and a sales meeting on Thursday 2.1/1st Class University degree or equivenlwent / similar caliber Excellent communication skills in all mediums and formats including Business level English fluency We are a creative team, focused on quality, for constructive, productive and enjoyable experiences with everyone we work with including you! Your career with us can be focused around resourcing candidates for a senior consultant or end to end on your own customer portfolio and/or team management or exec support while always contributing to fee earning with exceptional prospects and rewards. We can informally, confidentially connect with the curious or for those more serious about a career change, lets progress more swiftly to offer and joining over the short or medium term future.For more insight to our brand, values, services, clients, jobs, talent and culture search online for: BluZinc and apply ASAP!
Jan 13, 2026
Full time
Executive Assistant Recruitment Contracts Consultant London, United Kingdom Posted on 02/11/2025 Salary & Package Market rates + excellent commission + bonus Date Opened 02/11/2025 Job Type Permanent Skills Required EA, Sales, Recruitment, Business, Marketing Education/Qualifications Graduate Degree 2.1+ Category Recruitment Right to Work in Country Unrestricted UK Right to Work City London State/Province City of London Country United Kingdom About Us Advisory, Executive Search, Senior Appointments, Interim Management Consultants Job Description Founded in 2015, BluZinc are looking for a brilliant part Assistant to the CEO and part Recruiter / Researcher / Resourcer / Executive Search / Recruitment Consultant. Attached to London, a remote based job opening for our boutique talent acquisition and selection consultancy, growing based on exceptional performance results over the last 4 years; in response to client and candidate demand. Most our client clients have awesome digital marketing and eCommerce operations and technology teams, remote based, with head offices near Austin, Los Angeles, San Francisco, New York, Miami, Isle of Man, Durban, London and other cities. Client contacts include CEO, COO, CMO, CTO, CFO, VPHR, Senior Managers of small (under $100MM ARR in the USA), rapidly expanding, successful B2C consumer companies in health, wellness, fitness, food supplements, functional beverages, herbs, nutrition, nutraceuticals, organic skincare, fashion, and B2B eLearning (teaching marketing or business growth), Marketing Agencies and a some medium (over $100MM) to large size clients, all with a strong focus on Direct to Consumer business and sales/service models, mostly in the USA with more clients planned in London! Around 70% of this role is supporting recruitment consultancy sales, service, business development, candidate acquisition and selection, to help the CEO scale who will bring on more clients, jobs and then build out the internal BluZinc team of recruiters. This role could become General / Operations Manager or you will in the future help hire that type of person and move into a full time EA / PA. type focus.We have an established outsourced relationship for accounting, payroll, and bookkeeping. To be considered an ideal applicant, we need your experience, abilities, knowledge, goals, interests and aspirations to include most of: Support to the CEO and be a recruiter, esnuring that the clients he manages are being serviced, experienced in customer sales & service, digital marketing, operations, people, process, procedures, digital technology (including Google Workplace) Be point of contact for suppliers, affiliates, partners, reception, meeting management, travel, events, data, analytics, CRM, compliance, training, recruiting, HR, finance, credit, accounts (less than 3 day a month currently due to ousrourced suppliers and excellent digital proceses and efificiencies) A good understanding of Digital Marketing, Media, Communications, Online Shops, eCommerce, Operations and comfortable with modern digital HR / recruitment marketing technology for sourcing and managing business Effective in sales, relationship management, rapport building, listening, questioning, persuasion, influencing, negotiating and always learning or open to coaching (this is important with candidates and for a future management role in this company) If you are an experienced new business Marketing, eCommerce, or Operations recruiter with client contact relationships in funded start-upsor small, medium size growing companies or PSL relationshions in large corpoates, you can manage your own clients and be paid full commission and bonuses as per a Recruitment Consultant with extra financial rewards for bringing on clients Knowledge of winning, developing and delivering with repeat business in recruitment or marketing / advertising / digital agency services or D2C eCommerce consumer brand Headhunting, publishing adverts, emails, calls, interviews, managing the candidate relationships, ATS process, lead generation, marketing etc while being coached over several months on how to develop your own small client portfolio of high quality relationships that are enjoyable and lucrative or you may prefer to stay candidate focused and sales support rather than in a new business client facing role Contingency or retained Search and Selection services for Executive Recruitment, either confidential or client paid dual branded advertised selection, with base salaries are $80K-$400K+ Contractor Placements or Interim Executive Management (only if you have existingclient contact relationships as a 360 degree consultant) Home Based / Remote (USA positions will be self employed / 1099 consultants/ freelance) High levels of emotional intelligence, empathy, rapport building, intelligent, critical thinking, initiative, competitive winner, amazing planning, prioritising and organising skills You are an excellent networker, charismatic, proactive in client and/or candidate development, self confident, self motivated, aware of integrated advertising, sales and marketing, will enjoy providing blog/vlog content for your branding communication andfor all the right reasons,be memorable on calls, in meetings and at industry events Assessment and selection, accurate, objective judgment, to ensure conversion to long term client/candidate culture fit and sustainable teams in profitable companies Our busiest operational times are UK afternoon and some early evenings due to many USA clients conducting Zoom interviews with potential candidates for our clients We rarely work beyond UK 7pm except for an emergency or when great things happen like managing offers and acceptances for new placements and it makes sense to do it today rather than tomorrow At present our mein manageemtn weekly meeting is on a Wednesday and a sales meeting on Thursday 2.1/1st Class University degree or equivenlwent / similar caliber Excellent communication skills in all mediums and formats including Business level English fluency We are a creative team, focused on quality, for constructive, productive and enjoyable experiences with everyone we work with including you! Your career with us can be focused around resourcing candidates for a senior consultant or end to end on your own customer portfolio and/or team management or exec support while always contributing to fee earning with exceptional prospects and rewards. We can informally, confidentially connect with the curious or for those more serious about a career change, lets progress more swiftly to offer and joining over the short or medium term future.For more insight to our brand, values, services, clients, jobs, talent and culture search online for: BluZinc and apply ASAP!
Marcus by Goldman Sachs, Product Manager, Vice President, London location_on London, Greater London, England, United Kingdom OUR IMPACT Across Asset Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct-to-consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data, and design. Marcus by Goldman Sachs The firm's direct-to-consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start-up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering, and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity. Our division also provides critical operations and user experience design to ensure business flows smoothly when customers come to us. From day one, our customer service leaders will play a vital role in upholding the three customer support principles of customer focus, process innovation and risk management. YOUR IMPACT Marcus by Goldman Sachs is looking for a commercial and customer focussed Product Manager to join our growing team. The ideal candidate has deep knowledge of retail deposits markets, is extremely resourceful & knowledgeable with prior experience of launching / managing successful products, partnering and collaborating with various teams, and driving decision-making across cross functional groups. As a senior member of the team, you will be working closely with leadership, and your influence will be felt across the organisation through strategic leadership, operational excellence, and effective stakeholder management. You will play a crucial role in driving business performance by providing insightful analysis and recommendations that shape decision making at the highest levels. Your ability to manage complex projects, streamline processes, and anticipate business challenges will ensure the seamless delivery of key initiatives and contribute to the organisation's continued growth and success. In this role you will be responsible for partnering with key teams across the business including Operations, Engineering, Product Owners, Marketing and Legal & Compliance to lead recommendations and drive decision making. Your expertise in fostering cross functional collaboration will enable you to bridge gaps between teams, ensuring alignment with organisational objectives and regulatory requirements. RESPONSIBILITIES Lead the design and management of savings products through their full lifecycle to meet customers' needs and deliver a best in class experience, leveraging digital channels Lead & deliver commercial objectives including growth and financial targets Drive product initiatives and make recommendations to enhance customer and product propositions Own delivery of agreed product changes, including pricing, to manage commercial performance and to ensure good customer outcomes Maintain a full understanding of relevant compliance and local market regulatory issues Monitor product performance and analyse existing customer behaviour to recommend changes Maintain and manage forward looking view to develop and refine the product range including developing detailed business cases to support recommendations Maintain and refine roadmap/backlog of change items Develop and monitor risk metrics, identifying issues and making recommendations to ensure fair treatment of customers Recommend, lead and support the delivery of operational and technology changes acting as a subject matter expert Support execution of marketing campaign activity to engage, retain & increase balances across the customer base Partner with marketing teams to deliver agreed tasks to support the marketing acquisition plan Partner with Customer Care and Operations teams to deliver agreed tasks to ensure that products are implemented and supported seamlessly and consistently across channels Regularly assess and review products against customer needs and macro or market factors making sure products, services and proposition remain fit for purpose and provide good customer outcomes REQUIREMENTS At least 7 years in a senior commercially focussed savings or similar product roles in retail banking either within a large incumbent/direct bank/fintech Subject matter expert in savings products and segments including interest rate / pricing dynamics Comprehensive knowledge of banking, trends, consumer behaviour and relevant local regulations such as BCOBS, AML/KYC, TCF, Conduct risk & Consumer duty Good understanding of the relative liquidity value of different types of deposits Experience of working in a product team on both technical and commercial aspects of the product Experience of working and delivering in an agile environment Experience managing material outsourcing relationships Experience in managing collaborative & functioning vendor / outsourcing relationships in line with contractual commitments Bachelor's degree ideally in a relevant field BEHAVIOURS Self directed team player, with a proven ability to drive high performance and work independently or in a team oriented and fast paced environment Proven ability to lead by example, with a positive attitude Excellent communication, presentation and interpersonal skills Good analytical, problem solving, project management and program management skills Ability to balance strategic focus with tactical implementation/execution Ability to collaborate with various business partners and ensuring strong stakeholder management with senior leadership and 2nd line partners Ability to interact and influence at all levels and across functions Ability to effectively manage multiple projects at the same time Strong sense of detail and urgency, with the ability to motivate others to deliver ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
Jan 13, 2026
Full time
Marcus by Goldman Sachs, Product Manager, Vice President, London location_on London, Greater London, England, United Kingdom OUR IMPACT Across Asset Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct-to-consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data, and design. Marcus by Goldman Sachs The firm's direct-to-consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start-up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering, and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity. Our division also provides critical operations and user experience design to ensure business flows smoothly when customers come to us. From day one, our customer service leaders will play a vital role in upholding the three customer support principles of customer focus, process innovation and risk management. YOUR IMPACT Marcus by Goldman Sachs is looking for a commercial and customer focussed Product Manager to join our growing team. The ideal candidate has deep knowledge of retail deposits markets, is extremely resourceful & knowledgeable with prior experience of launching / managing successful products, partnering and collaborating with various teams, and driving decision-making across cross functional groups. As a senior member of the team, you will be working closely with leadership, and your influence will be felt across the organisation through strategic leadership, operational excellence, and effective stakeholder management. You will play a crucial role in driving business performance by providing insightful analysis and recommendations that shape decision making at the highest levels. Your ability to manage complex projects, streamline processes, and anticipate business challenges will ensure the seamless delivery of key initiatives and contribute to the organisation's continued growth and success. In this role you will be responsible for partnering with key teams across the business including Operations, Engineering, Product Owners, Marketing and Legal & Compliance to lead recommendations and drive decision making. Your expertise in fostering cross functional collaboration will enable you to bridge gaps between teams, ensuring alignment with organisational objectives and regulatory requirements. RESPONSIBILITIES Lead the design and management of savings products through their full lifecycle to meet customers' needs and deliver a best in class experience, leveraging digital channels Lead & deliver commercial objectives including growth and financial targets Drive product initiatives and make recommendations to enhance customer and product propositions Own delivery of agreed product changes, including pricing, to manage commercial performance and to ensure good customer outcomes Maintain a full understanding of relevant compliance and local market regulatory issues Monitor product performance and analyse existing customer behaviour to recommend changes Maintain and manage forward looking view to develop and refine the product range including developing detailed business cases to support recommendations Maintain and refine roadmap/backlog of change items Develop and monitor risk metrics, identifying issues and making recommendations to ensure fair treatment of customers Recommend, lead and support the delivery of operational and technology changes acting as a subject matter expert Support execution of marketing campaign activity to engage, retain & increase balances across the customer base Partner with marketing teams to deliver agreed tasks to support the marketing acquisition plan Partner with Customer Care and Operations teams to deliver agreed tasks to ensure that products are implemented and supported seamlessly and consistently across channels Regularly assess and review products against customer needs and macro or market factors making sure products, services and proposition remain fit for purpose and provide good customer outcomes REQUIREMENTS At least 7 years in a senior commercially focussed savings or similar product roles in retail banking either within a large incumbent/direct bank/fintech Subject matter expert in savings products and segments including interest rate / pricing dynamics Comprehensive knowledge of banking, trends, consumer behaviour and relevant local regulations such as BCOBS, AML/KYC, TCF, Conduct risk & Consumer duty Good understanding of the relative liquidity value of different types of deposits Experience of working in a product team on both technical and commercial aspects of the product Experience of working and delivering in an agile environment Experience managing material outsourcing relationships Experience in managing collaborative & functioning vendor / outsourcing relationships in line with contractual commitments Bachelor's degree ideally in a relevant field BEHAVIOURS Self directed team player, with a proven ability to drive high performance and work independently or in a team oriented and fast paced environment Proven ability to lead by example, with a positive attitude Excellent communication, presentation and interpersonal skills Good analytical, problem solving, project management and program management skills Ability to balance strategic focus with tactical implementation/execution Ability to collaborate with various business partners and ensuring strong stakeholder management with senior leadership and 2nd line partners Ability to interact and influence at all levels and across functions Ability to effectively manage multiple projects at the same time Strong sense of detail and urgency, with the ability to motivate others to deliver ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
We're looking for a Senior Paid Media Executive to join a full service agency based in Bath. Working with a portfolio of established consumer brands, you'll execute multi channel campaigns that drive genuine performance across global markets. You'll work hands on managing campaigns from execution through to optimisation and reporting. This isn't just about day to day campaign management - you'll be collaborating with Media Managers to develop strategies, testing new approaches across platforms, and working with creative teams to develop ad content that resonates with engaged audiences. If you're a Senior Paid Media Executive or Paid Media Executive, this could be your next move! What you'll be doing Managing paid media campaigns across Google Ads, YouTube and Meta to meet client objectives and deliver strong ROAS. Executing advertising campaigns with a focus on performance optimisation and budget efficiency across Search, Shopping, Display and social. Collaborating with internal and external creative teams to develop ad creatives and copy aligned with evolving platform best practices. Managing budgets across multiple campaigns and clients, making real time adjustments to bids, budgets and placements. Using analytics tools to track performance, identifying trends and opportunities for improvement across impressions, CTR, conversion rates and ROI. Conducting audience research and keyword analysis to inform campaign planning and targeting strategies. Staying ahead of platform updates, digital marketing trends and emerging ad formats to keep campaigns competitive. What you'll need Experience in paid advertising, working with Google Ads and Meta in an agency or fast paced in house environment. Strong attention to detail and organisational skills with the ability to manage multiple campaigns simultaneously. Experience building and managing campaigns across Google Ads and Meta platforms. Solid analytical skills with working knowledge of Google Analytics (GA4 beneficial). Excellent communication skills with the confidence to collaborate across teams and present insights. The ability to work under pressure and meet tight deadlines in a fast moving environment. What you'll get in return c/£29k salary, plus excellent benefits. Please contact Charlotte for more details. What's next? If you're a Senior Paid Media Executive, Paid Media Executive or similar with solid Google and Meta experience, and like the sound of this opportunity, please apply right away!
Jan 12, 2026
Full time
We're looking for a Senior Paid Media Executive to join a full service agency based in Bath. Working with a portfolio of established consumer brands, you'll execute multi channel campaigns that drive genuine performance across global markets. You'll work hands on managing campaigns from execution through to optimisation and reporting. This isn't just about day to day campaign management - you'll be collaborating with Media Managers to develop strategies, testing new approaches across platforms, and working with creative teams to develop ad content that resonates with engaged audiences. If you're a Senior Paid Media Executive or Paid Media Executive, this could be your next move! What you'll be doing Managing paid media campaigns across Google Ads, YouTube and Meta to meet client objectives and deliver strong ROAS. Executing advertising campaigns with a focus on performance optimisation and budget efficiency across Search, Shopping, Display and social. Collaborating with internal and external creative teams to develop ad creatives and copy aligned with evolving platform best practices. Managing budgets across multiple campaigns and clients, making real time adjustments to bids, budgets and placements. Using analytics tools to track performance, identifying trends and opportunities for improvement across impressions, CTR, conversion rates and ROI. Conducting audience research and keyword analysis to inform campaign planning and targeting strategies. Staying ahead of platform updates, digital marketing trends and emerging ad formats to keep campaigns competitive. What you'll need Experience in paid advertising, working with Google Ads and Meta in an agency or fast paced in house environment. Strong attention to detail and organisational skills with the ability to manage multiple campaigns simultaneously. Experience building and managing campaigns across Google Ads and Meta platforms. Solid analytical skills with working knowledge of Google Analytics (GA4 beneficial). Excellent communication skills with the confidence to collaborate across teams and present insights. The ability to work under pressure and meet tight deadlines in a fast moving environment. What you'll get in return c/£29k salary, plus excellent benefits. Please contact Charlotte for more details. What's next? If you're a Senior Paid Media Executive, Paid Media Executive or similar with solid Google and Meta experience, and like the sound of this opportunity, please apply right away!
Job Description At Visa, we are passionate about making a difference. We lead the way in disrupting fraud from multiple vectors, and we are expanding our Value Added Services team with a Senior Manager Sales Specialist based in London. If you are dynamic, result oriented and ready to drive growth initiatives, we would love to hear from you. A key part of this role involves Promoting the full suite of Visa Protect Services. You will be responsible for communicating its value to clients, demonstrating how Visa's adaptive behavioural analytics, real time transaction scoring, and advanced machine learning models help financial institutions detect and prevent fraud with greater precision and lower false positives. The Visa Protect Salesperson has primary ownership and accountability for bringing Visa products and solutions to market to ensure Visa continues to hold its leadership position in driving the growth of core products and digital payments by providing maximum security combined with best in class user experience. Additionally helps account executives win new business using subject matter expertise and thought leadership. The right candidate must possess technical and functional understanding of payment systems, core products, protocols and frameworks, and this has to balance with business acumen and commercial instincts. Familiarity with technologies and systems used in payments, mobile and e commerce, specifically in areas of fraud and risk management, 3 D Secure, authentication, NFC, tokenization, remote payments, and a working knowledge of system interconnection methods (APIs, SDKs, ISO messages etc.) is expected. Experience with risk and fraud management is an advantage. This role demands a proactive approach, robust sales skills, and the ability to engage with clients consultatively to understand their strategies, priorities, and to support their needs. The candidate must also have strong coordination and project management skills to be able to deliver on large cross functional projects working with colleagues and partners across multiple geographies and time zones. The role is based in London and will require occasional travel. Responsibilities and activities Owner of Visa Risk and Authentication Sales activities in the local market. Delivering complex solutions for clients and supporting delivery of related Visa scorecard targets. Primary responsibility is the UK & Ireland markets. Identify strategic opportunities for Visa capabilities through a strong understanding of various client business needs, leveraging Visa solutions across multiple platforms. Work hand in hand with colleagues from other functional areas; the role holder must be a catalyst for development of existing and new solutions. Thought leadership with internal and external stakeholders including participation in industry events, regulator and government engagement to formulate strategy to drive regulation change where needed. Partner with Account Executives to develop and execute account strategies, objectives and plans to increase revenue and market share for strategic financial and non financial accounts. Utilize a data driven approach, providing factual and analytical support in argumentation. Understand market environment and provide input into country strategies and account plans. Track competition activity and continually be focused on ensuring that Visa's products and solutions deployed in the market meet all relevant consumer and merchant payment needs. Foster in depth and productive relationships at all levels with the clients and the Visa organization. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications Basic Qualifications: 8 or more years of relevant work experience with a bachelor's degree or at least 5 years of work experience with an advanced degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD. Preferred Qualifications: 9 or more years of relevant work experience with a bachelor's degree or at least 7 years of work experience with an advanced degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD. Bachelor's degree in business, Information Systems, Computer Science, or a related technical discipline. Required experience Strong sales skills to drive revenue growth and build lasting client relationships. Experience in the payments, mobile, software or technology services required, preferably in the banking or financial industry. Experience in risk and, or fraud management. Understanding of card products, digital payments and payment technologies related to eCommerce, tokenization, EMV, NFC, mobile, etc. Experience with new product development and ability to translate client needs into product requirements, developing product pricing and positioning strategies. Demonstrated track record of planning, managing and delivering on complex cross functional projects from conceptualization to launch. Proven ability to develop and execute go to market strategies for products. Strong ability to analyze complex data and information, develop insights, and create impactful narratives. Ability to quickly assimilate and apply new solutions and application knowledge. Data driven problem solving skills and a hands on approach to work. Strategic thinking and thought leadership. Ability to work within a complex and often ambiguous environment, and to influence senior management and other relevant parties. Executive presence, strong written and oral communication-incl. large group presentations. Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Jan 12, 2026
Full time
Job Description At Visa, we are passionate about making a difference. We lead the way in disrupting fraud from multiple vectors, and we are expanding our Value Added Services team with a Senior Manager Sales Specialist based in London. If you are dynamic, result oriented and ready to drive growth initiatives, we would love to hear from you. A key part of this role involves Promoting the full suite of Visa Protect Services. You will be responsible for communicating its value to clients, demonstrating how Visa's adaptive behavioural analytics, real time transaction scoring, and advanced machine learning models help financial institutions detect and prevent fraud with greater precision and lower false positives. The Visa Protect Salesperson has primary ownership and accountability for bringing Visa products and solutions to market to ensure Visa continues to hold its leadership position in driving the growth of core products and digital payments by providing maximum security combined with best in class user experience. Additionally helps account executives win new business using subject matter expertise and thought leadership. The right candidate must possess technical and functional understanding of payment systems, core products, protocols and frameworks, and this has to balance with business acumen and commercial instincts. Familiarity with technologies and systems used in payments, mobile and e commerce, specifically in areas of fraud and risk management, 3 D Secure, authentication, NFC, tokenization, remote payments, and a working knowledge of system interconnection methods (APIs, SDKs, ISO messages etc.) is expected. Experience with risk and fraud management is an advantage. This role demands a proactive approach, robust sales skills, and the ability to engage with clients consultatively to understand their strategies, priorities, and to support their needs. The candidate must also have strong coordination and project management skills to be able to deliver on large cross functional projects working with colleagues and partners across multiple geographies and time zones. The role is based in London and will require occasional travel. Responsibilities and activities Owner of Visa Risk and Authentication Sales activities in the local market. Delivering complex solutions for clients and supporting delivery of related Visa scorecard targets. Primary responsibility is the UK & Ireland markets. Identify strategic opportunities for Visa capabilities through a strong understanding of various client business needs, leveraging Visa solutions across multiple platforms. Work hand in hand with colleagues from other functional areas; the role holder must be a catalyst for development of existing and new solutions. Thought leadership with internal and external stakeholders including participation in industry events, regulator and government engagement to formulate strategy to drive regulation change where needed. Partner with Account Executives to develop and execute account strategies, objectives and plans to increase revenue and market share for strategic financial and non financial accounts. Utilize a data driven approach, providing factual and analytical support in argumentation. Understand market environment and provide input into country strategies and account plans. Track competition activity and continually be focused on ensuring that Visa's products and solutions deployed in the market meet all relevant consumer and merchant payment needs. Foster in depth and productive relationships at all levels with the clients and the Visa organization. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications Basic Qualifications: 8 or more years of relevant work experience with a bachelor's degree or at least 5 years of work experience with an advanced degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD. Preferred Qualifications: 9 or more years of relevant work experience with a bachelor's degree or at least 7 years of work experience with an advanced degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD. Bachelor's degree in business, Information Systems, Computer Science, or a related technical discipline. Required experience Strong sales skills to drive revenue growth and build lasting client relationships. Experience in the payments, mobile, software or technology services required, preferably in the banking or financial industry. Experience in risk and, or fraud management. Understanding of card products, digital payments and payment technologies related to eCommerce, tokenization, EMV, NFC, mobile, etc. Experience with new product development and ability to translate client needs into product requirements, developing product pricing and positioning strategies. Demonstrated track record of planning, managing and delivering on complex cross functional projects from conceptualization to launch. Proven ability to develop and execute go to market strategies for products. Strong ability to analyze complex data and information, develop insights, and create impactful narratives. Ability to quickly assimilate and apply new solutions and application knowledge. Data driven problem solving skills and a hands on approach to work. Strategic thinking and thought leadership. Ability to work within a complex and often ambiguous environment, and to influence senior management and other relevant parties. Executive presence, strong written and oral communication-incl. large group presentations. Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Role overview MHP Group is the integrated communications agency built for the Networked Age - a world that's increasingly connected, complex, polarised and activist. We lead the way in the application of behavioural science to solve communications challenges. We create strategies and multichannel campaigns to engage every audience, from consumer to policy maker, and from stakeholder to shareholder. With 230 experts in London, we are trusted by many of the world's leading businesses and brands. Our specialist teams include Brand & Reputation, Corporate Advisory & Capital Markets, Public Affairs, Strategic Media, Crisis & Risk, Change & Employee Engagement, Health, Financial Services, Technology, Mischief and Studio La Plage. You will: We are looking for an outstanding Senior Account Executive to join our Public Affairs team which is fast paced and focused on ambitious growth. Ideally, this person will be experienced in being part of campaigns which give national profile to organisations, in a way that positively impacts perceptions among political and policy-orientated audiences. We're less concerned about where a candidate has gained their experience or which sectors their clients might have been acquired in, but an agency background is preferred. What they must bring is tenacity, enthusiasm, curiosity, commitment and insight to their work. MHP's Public Affairs practice provides the very best in innovative, impactful public policy campaigns, counsel and strategy. We support clients right across the agency in finding new opportunities to drive commercial value, whilst strengthening resilience to political and regulatory shock. As a Senior Account Executive at MHP Group, you will: Have client contact: building strong relationships with clients, always adding value and supporting managers on giving counsel and providing information when requested Have client understanding: developing a highly competent understanding of clients' strategic business interests, products and services Lead on day-to-day account co-ordination, including high quality status reports, action planners and meeting agendas before they go to managers Write letters, reports, policy and meetings briefings, as well as drafting articles, blog and social media posts Provide timely and insightful monitoring of political events and proceedings in parliament, as well as administrative support for client meetings, events and activations Grow and maintain a strong personal network of political and policy stakeholders, helping to inform impactful stakeholder mapping Assist senior colleagues in fulfilling their responsibilities to keep accounts on track and within budget, including liaising with and managing some supplier relationships Assist with new business pitches and playing an active role in business development including participating in pitches themselves, research and proposal writing Be a key part of the MHP team supporting our own marketing and internal events You will: Be a strong and established Senior Account Executive, either ready for promotion to Account Manager, or who needs another six to twelve months of experience Be tenacious and passionate about UK politics, government and public affairs, capable of communicating and explaining issues with sensitivity and insight and with a strong understanding of the UK's domestic policy-making architecture Have experience working for and engaging with corporate brands, political parties, public sector organisations or other charitable or professional bodies is all welcome - experience of working with or in an agency is particularly welcome Be highly competent at helping to run day-to-day accounts; supporting client leads when it comes to client reporting, contact and counsel Be highly organised: this person will be relied upon to help ensure MHP accounts are run efficiently and deliver client needs at pace and with originality and excellence Be a strong writer: skilled at drafting briefing papers, policy analysis and stakeholder insights, as well as assisting with client and new business proposals Be a team player: great interpersonal skills, and someone who brings a sense of fun to their work and adds to the positive culture of the team and the agency as a whole Have great time management and ability to multi-task, managing upwards as well as more junior And in return,we offer: Excellent starting salary with annual reviews 25 days holiday allowance (+ bank holidays), a day off to celebrate your Birthday, 'Time4U' every month and office Christmas closure Matched pension contributions (up to 5%) Life Assurance Private Medical Insurance Employee Assistance ProgrammeSeason ticket loans and Cycle to work scheme Gym &Shopping discounts Access to our Learning Academy to support your career and personal growth Hybrid (up to 2 days remote working per week) 'Work from Anywhere' one week per year Click here to see the full list of Our benefits - MHP Group () Here at MHP Group, we are committed to creating an inclusive and a diverse workforce. Applications close Sunday 18th January 2026
Jan 11, 2026
Full time
Role overview MHP Group is the integrated communications agency built for the Networked Age - a world that's increasingly connected, complex, polarised and activist. We lead the way in the application of behavioural science to solve communications challenges. We create strategies and multichannel campaigns to engage every audience, from consumer to policy maker, and from stakeholder to shareholder. With 230 experts in London, we are trusted by many of the world's leading businesses and brands. Our specialist teams include Brand & Reputation, Corporate Advisory & Capital Markets, Public Affairs, Strategic Media, Crisis & Risk, Change & Employee Engagement, Health, Financial Services, Technology, Mischief and Studio La Plage. You will: We are looking for an outstanding Senior Account Executive to join our Public Affairs team which is fast paced and focused on ambitious growth. Ideally, this person will be experienced in being part of campaigns which give national profile to organisations, in a way that positively impacts perceptions among political and policy-orientated audiences. We're less concerned about where a candidate has gained their experience or which sectors their clients might have been acquired in, but an agency background is preferred. What they must bring is tenacity, enthusiasm, curiosity, commitment and insight to their work. MHP's Public Affairs practice provides the very best in innovative, impactful public policy campaigns, counsel and strategy. We support clients right across the agency in finding new opportunities to drive commercial value, whilst strengthening resilience to political and regulatory shock. As a Senior Account Executive at MHP Group, you will: Have client contact: building strong relationships with clients, always adding value and supporting managers on giving counsel and providing information when requested Have client understanding: developing a highly competent understanding of clients' strategic business interests, products and services Lead on day-to-day account co-ordination, including high quality status reports, action planners and meeting agendas before they go to managers Write letters, reports, policy and meetings briefings, as well as drafting articles, blog and social media posts Provide timely and insightful monitoring of political events and proceedings in parliament, as well as administrative support for client meetings, events and activations Grow and maintain a strong personal network of political and policy stakeholders, helping to inform impactful stakeholder mapping Assist senior colleagues in fulfilling their responsibilities to keep accounts on track and within budget, including liaising with and managing some supplier relationships Assist with new business pitches and playing an active role in business development including participating in pitches themselves, research and proposal writing Be a key part of the MHP team supporting our own marketing and internal events You will: Be a strong and established Senior Account Executive, either ready for promotion to Account Manager, or who needs another six to twelve months of experience Be tenacious and passionate about UK politics, government and public affairs, capable of communicating and explaining issues with sensitivity and insight and with a strong understanding of the UK's domestic policy-making architecture Have experience working for and engaging with corporate brands, political parties, public sector organisations or other charitable or professional bodies is all welcome - experience of working with or in an agency is particularly welcome Be highly competent at helping to run day-to-day accounts; supporting client leads when it comes to client reporting, contact and counsel Be highly organised: this person will be relied upon to help ensure MHP accounts are run efficiently and deliver client needs at pace and with originality and excellence Be a strong writer: skilled at drafting briefing papers, policy analysis and stakeholder insights, as well as assisting with client and new business proposals Be a team player: great interpersonal skills, and someone who brings a sense of fun to their work and adds to the positive culture of the team and the agency as a whole Have great time management and ability to multi-task, managing upwards as well as more junior And in return,we offer: Excellent starting salary with annual reviews 25 days holiday allowance (+ bank holidays), a day off to celebrate your Birthday, 'Time4U' every month and office Christmas closure Matched pension contributions (up to 5%) Life Assurance Private Medical Insurance Employee Assistance ProgrammeSeason ticket loans and Cycle to work scheme Gym &Shopping discounts Access to our Learning Academy to support your career and personal growth Hybrid (up to 2 days remote working per week) 'Work from Anywhere' one week per year Click here to see the full list of Our benefits - MHP Group () Here at MHP Group, we are committed to creating an inclusive and a diverse workforce. Applications close Sunday 18th January 2026
Company Description Performics UK is the performance marketing arm of Publicis Media, committed to exceeding business goals by blending Data, Tech, Ops, and Talent to accelerate performance impact daily. With over two decades of experience, we harness technology and innovation to generate and convert consumer demand across search, social, display, and commerce channels. Embracing a deep understanding of consumer intent and behaviour, we thrive on data-driven insights, guiding our planning and optimisation processes through rapid trials, real-time enhancements, and intelligent analytics. As the world's first Performance Orchestration agency, we have a proven track record of driving performance impact across diverse sectors and markets, leveraging our industry expertise to innovate and transform swiftly. Performics is dedicated to delivering award-winning results and empowering all Publicis Media UK clients. Job Description Our vision is to have a Paid Search product that we can be proud of, that stands up in the room, drives value for both clients and Publicis Media and has universal understanding across the business. We strive for: A department where employees feel recognised, fulfilled and energised to do great work Award winning work, thought leadership and features in every pitch The best product/technology and data on the market combined with the best client service Everyone pulling in the same direction. All brands talking to the same proposition Maximise every single commercial opportunity The Paid Search team sits within the Performics unit of Publicis Media together with Organic Search, OneSocial, Retail Media and Affiliates. Paid Search works across a variety of Paid Search executions, including Search, Shopping, PMax, App and Demand Gen. The Paid Search Business Director is a key leadership role, that will support the strategic growth and development of our Paid Search proposition through a best-in-class approach to several client accounts and the transformation of our Paid Search talent. You will be a trusted advisor to senior clients as well as your colleagues within the agency. With your Account Director and team of channel specialists, your primary goal will be to develop client strategy and elevate our Paid Search proposition, ensuring that you are working in lockstep with our overarching business strategy whilst delivering best in class client servicing. This includes protecting existing revenue via client retention and driving growth through channel growth and innovative product adoption. Responsibilities - Revenue growth - A primary focus is to create commercially driven proposals, expand our scope of work and collaborate with other areas of the business to deliver revenue growth and achieve common goals. You will achieve this by driving adoption of commercially beneficial tools and services, scaling proprietary technologies. - New Business - You will become a champion of our Paid Search proposition and lead new business pitch responses. You will ensure the Performics Paid Search credentials are widely known across the Paid Search community and beyond. You will also elevate your contribution to new business by understanding and being able to tell the Public Media pitch story, fully immersing yourself in the Publicis Media proposition and hand raising for new business pitches where required. - Commercial strategy - You will lead the commercial strategy for your client portfolio, working on improving team profitability, understanding how Publicis tools and data offering can benefit and fit into the client strategy. Product adoption - You will be accountable for driving change management within your direct team to adopt products and technology that will reinvent how we plan and buy media. Ensuring your team members lean into change, upskill and understand the benefits of adopting products that will deliver business value to your clients and the way in which we work. You will be measured on the adoption of these products and services as part of your success metrics. - Client sophistication - Working with your Head of Paid Search, you will create Paid Search strategies that will transform your client's approach to data and measurement. Continuously distilling the direction of Publicis Media and leaning into adopting strategic data partnerships that are a priority for our business and deliver on the Publicis Media proposition. - Client roadmaps - Deliver client sophistication through the development of strategic roadmaps that unify data, tech and media in a coherent market-leading offering. You will also be responsible for ensuring that your team is structured and positioned to execute the roadmap effectively. - Planning leadership - Produce the next generation of performance media experts by reinventing how teams plan, buy and measure media. Own media partnership engagements to define how to mature media approaches to futureproof the agency. Devise clear media narratives that position Performics and Publicis Media as leading partners. - Thought Leadership - Promote Performics within PR through the creation and publishing of articles within the industry and speaking at panel events. - Awards - Identify market-leading work that has been delivered by you and your team. Proactively, track upcoming award entry opportunities and draft submissions to play your part in the Paid Search team becoming recognised for award-winning work. - Team management - You will lead a medium to large team of Paid Search experts and will be responsible for steering initiatives to ensure that they have a clear career path, advocating for talent mobility and removing barriers to upskilling and attending training. Qualifications Extensive prior relevant experience within a digital agency, specifically in Paid Search key suppliers (Google Ads, Microsoft Ads, and Apple Search Ads). Extensive knowledge & experience working with campaign & bid management software, in particular SA360 Extensive experience in managing teams, including individuals with 5+ years' experience. Effective in people management and compliant, following policies and practices in line with the talent team. Good knowledge around recruitment, performance management best practice, motivation, development plans, and issue resolutions. Ability to offer consultative advice to large-budget advertisers about their Paid Search campaigns. Holistic attribution of value relating to the client's business and marketing success measures to report cross-channel marketing outcomes. Strategic experience in identifying & delivering commercial growth - not just in media billings but in new emerging revenue streams. Delivers high-value client business strategies and translates these into team actions and outputs. Lead data governance and management in line with global and industry developments, communicating this effectively with internal and external stakeholders. Ensure Financial Quality Assurance is adhered to within the agency / departments / teams and will own mistakes. Create clear data narratives that position Performics and Publicis Media as leading partners in the industry. Build the infrastructure to create the next generation of performance experts. Champions equal opportunities and supportive ways of working for teammates with equity requirements by working with the Talent team. Promotes a culture of diversity, equity and inclusion within the team. Capable of producing decks and POV aimed to senior clients or new client business. Additional Information Performics has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. . click apply for full job details
Jan 10, 2026
Full time
Company Description Performics UK is the performance marketing arm of Publicis Media, committed to exceeding business goals by blending Data, Tech, Ops, and Talent to accelerate performance impact daily. With over two decades of experience, we harness technology and innovation to generate and convert consumer demand across search, social, display, and commerce channels. Embracing a deep understanding of consumer intent and behaviour, we thrive on data-driven insights, guiding our planning and optimisation processes through rapid trials, real-time enhancements, and intelligent analytics. As the world's first Performance Orchestration agency, we have a proven track record of driving performance impact across diverse sectors and markets, leveraging our industry expertise to innovate and transform swiftly. Performics is dedicated to delivering award-winning results and empowering all Publicis Media UK clients. Job Description Our vision is to have a Paid Search product that we can be proud of, that stands up in the room, drives value for both clients and Publicis Media and has universal understanding across the business. We strive for: A department where employees feel recognised, fulfilled and energised to do great work Award winning work, thought leadership and features in every pitch The best product/technology and data on the market combined with the best client service Everyone pulling in the same direction. All brands talking to the same proposition Maximise every single commercial opportunity The Paid Search team sits within the Performics unit of Publicis Media together with Organic Search, OneSocial, Retail Media and Affiliates. Paid Search works across a variety of Paid Search executions, including Search, Shopping, PMax, App and Demand Gen. The Paid Search Business Director is a key leadership role, that will support the strategic growth and development of our Paid Search proposition through a best-in-class approach to several client accounts and the transformation of our Paid Search talent. You will be a trusted advisor to senior clients as well as your colleagues within the agency. With your Account Director and team of channel specialists, your primary goal will be to develop client strategy and elevate our Paid Search proposition, ensuring that you are working in lockstep with our overarching business strategy whilst delivering best in class client servicing. This includes protecting existing revenue via client retention and driving growth through channel growth and innovative product adoption. Responsibilities - Revenue growth - A primary focus is to create commercially driven proposals, expand our scope of work and collaborate with other areas of the business to deliver revenue growth and achieve common goals. You will achieve this by driving adoption of commercially beneficial tools and services, scaling proprietary technologies. - New Business - You will become a champion of our Paid Search proposition and lead new business pitch responses. You will ensure the Performics Paid Search credentials are widely known across the Paid Search community and beyond. You will also elevate your contribution to new business by understanding and being able to tell the Public Media pitch story, fully immersing yourself in the Publicis Media proposition and hand raising for new business pitches where required. - Commercial strategy - You will lead the commercial strategy for your client portfolio, working on improving team profitability, understanding how Publicis tools and data offering can benefit and fit into the client strategy. Product adoption - You will be accountable for driving change management within your direct team to adopt products and technology that will reinvent how we plan and buy media. Ensuring your team members lean into change, upskill and understand the benefits of adopting products that will deliver business value to your clients and the way in which we work. You will be measured on the adoption of these products and services as part of your success metrics. - Client sophistication - Working with your Head of Paid Search, you will create Paid Search strategies that will transform your client's approach to data and measurement. Continuously distilling the direction of Publicis Media and leaning into adopting strategic data partnerships that are a priority for our business and deliver on the Publicis Media proposition. - Client roadmaps - Deliver client sophistication through the development of strategic roadmaps that unify data, tech and media in a coherent market-leading offering. You will also be responsible for ensuring that your team is structured and positioned to execute the roadmap effectively. - Planning leadership - Produce the next generation of performance media experts by reinventing how teams plan, buy and measure media. Own media partnership engagements to define how to mature media approaches to futureproof the agency. Devise clear media narratives that position Performics and Publicis Media as leading partners. - Thought Leadership - Promote Performics within PR through the creation and publishing of articles within the industry and speaking at panel events. - Awards - Identify market-leading work that has been delivered by you and your team. Proactively, track upcoming award entry opportunities and draft submissions to play your part in the Paid Search team becoming recognised for award-winning work. - Team management - You will lead a medium to large team of Paid Search experts and will be responsible for steering initiatives to ensure that they have a clear career path, advocating for talent mobility and removing barriers to upskilling and attending training. Qualifications Extensive prior relevant experience within a digital agency, specifically in Paid Search key suppliers (Google Ads, Microsoft Ads, and Apple Search Ads). Extensive knowledge & experience working with campaign & bid management software, in particular SA360 Extensive experience in managing teams, including individuals with 5+ years' experience. Effective in people management and compliant, following policies and practices in line with the talent team. Good knowledge around recruitment, performance management best practice, motivation, development plans, and issue resolutions. Ability to offer consultative advice to large-budget advertisers about their Paid Search campaigns. Holistic attribution of value relating to the client's business and marketing success measures to report cross-channel marketing outcomes. Strategic experience in identifying & delivering commercial growth - not just in media billings but in new emerging revenue streams. Delivers high-value client business strategies and translates these into team actions and outputs. Lead data governance and management in line with global and industry developments, communicating this effectively with internal and external stakeholders. Ensure Financial Quality Assurance is adhered to within the agency / departments / teams and will own mistakes. Create clear data narratives that position Performics and Publicis Media as leading partners in the industry. Build the infrastructure to create the next generation of performance experts. Champions equal opportunities and supportive ways of working for teammates with equity requirements by working with the Talent team. Promotes a culture of diversity, equity and inclusion within the team. Capable of producing decks and POV aimed to senior clients or new client business. Additional Information Performics has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. . click apply for full job details
Company Description We are the ROI agency, apositionwe haveproudlyheld trueto since 2005. Our more than 6,000specialistsacross95marketsofferunparalleledcapabilitiesinMedia,Data,Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients'businesses. Over the years, we have evolved our definitionof ROI, as it has changed with the ever- complicatedcommunicationslandscape.ROI isnolongersimplyaboutthemost efficient planning, buying and reporting of media. Yes,ROIisaboutdeliveringReturnonInvestment;butit'salsoaboutgoingbeyondtodelivera ReturnonImaginationandmoreintegratedexperiencesthatinspireGrowth.Top-linegrowth forourclients'businesses,growthforourpeopleandgrowthforourculture. Poweredbyourbest-in-classproprietarytoolsanddata,ourworkspansthefullspectrumof media communications, from analytics, data and technology to performance marketing, content and superior trading. ThisbreadthmeanswedeliverInsightthatliesattheintersectionofconsumer,category,and brand, attributing every budget to stronger business outcomes. Itmeanswedelivermorecreativemediasolutionsthatbringtogetherbest-in-classstrategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients. Itmeansweadoptnewdataanalyticsandvalueoptimisationtechniqueswhilebuilding relationshipswithsomeoftheworld'smostexcitingstart-ups.Weleverageover30yearsof media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward-thinking and accountable to our clients. AtZenith,weultimatelyseekoutamoremeaningfulkindofROI. Ouruniquewayofthinking inspiresgrowth for some of theworld's leadingbrands,includingCoty,Electrolux,Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt,TikTok and Verizon. Job Description ABOUT THE ROLE This role is dedicated and will sit within the new team at Zenith International leading the global Digital Hub (social, search, programmatic activation) and overall business development and growth of the digital account. You will be expected to form a strong relationship the client team and heads of biddable channels, to collaborate and develop digital excellence, growth, and meaningful insight informing future media planning. Reporting into the Head of Digital Operations, with a dotted line into the Global Client Lead for the account - one of the world's largest and most exciting alcohol groups, with several globally known brands in numerous categories. Responsibilities ABOUT THE WORK . Business Development & Growth Accountable for leading the overall business development and growth of Account's digital throughout centrally activated media and projects. Package and sell in new services and solutions to global Account's clients to drive account growth and profitability Drive digital buying excellence, and utilisation of Value Based Solutions to deliver guaranteed outcomes for the client and agency objectives, remain POC for senior clients Identify strategic business development opportunities in-line with Account's global digital aspirations and objectives Communicate to senior global Account's clients Zenith International's value and capabilities with the objective of expanding the existing SOW, including new incremental digital channels, markets, and business units Collaborate with wider agency digital leadership and departments to deliver the identified new services and solutions, build a business case for any required funding to create/deliver new solutions (In partnership with Head of Digital Operations) Within quarterly and annual commercial planning, identify and forecast areas of commercial efficiency and growth across your Digital Hub P&L, and additional revenue driving services or solutions Digital Activation Excellence & Quality of output Develop, own and iterate in the digital Hub vision and strategic areas of focus on an annual basis. Clearly communicate and set expectations with all Hub team members Accountable for identified areas of improvement across digital quality, efficiency, and effectiveness activated by the Hub and delegating to your operations director and channel directors Accountable for guiding your team to deliver processes that output world-class optimisation and campaign result insight/performance commentary across all Hub team members to maximise campaign performance Responsible for developing and maintain a positive and strong digital-focused team culture across onshore and offshore team members, unify all team members as one team regardless of location Lead Hub digital activation team members (onshore and offshore), and empower your directors to drive operational and performance excellence Oversee digital and strategic guidelines focused on best practice for digital channel activation, including leveraging Hub learnings into strategy best practices informing future planning Foster a culture of testing, learning, and insight across your direct reports, oversee the creation of a central campaign learning repository (campaign and test & learns insight empowering future local planning) Accountable for sharing senior POVs to global Account's clients on new strategic digital projects, their intended outcome, and result to drive business value throughout digital media Own partnerships / JBPs with the relevant media owners / technology companies to ensure vendor JBP value added services are featured within test and learns and deployed throughout the year Digital Hub Operations, Model & WoW Accountable for the digital Hub Model and WoW, including London and PGD collaboration, identifying evaluations and deploying throughout the Hub and into local markets (including Value Based Solutions WoW) Collaborate with Value Based Solutions to drive operational excellence to maximise client outcomes Responsible for identifying evaluations in the Hub team structure and staffing, including profitability of the Hub and cost control (P&L ownership) Oversee operations director to ensure Hub buyers and Local Planners are utilising key technologies to benefit improved Hub WoW including AuditPro, CapSure, M-Dynamic and other identified tools Collaborate with senior local Zenith leadership on specific local market needs (e.g. evolution to model), where needed identify improvements in specific local markets and to deliver an effective Digital Hub model and WoW Identify process & systems to create further automation on the management of digital media activation, collaborate with Data & Technology and Product team on building new solutions (In partnership with Head of Digital Operations) Accountable for agency digital hub service score and delivery of digital performance related bonus KPIs of the digital Hub Stakeholder management (Internal and External) Engage with multiple stakeholders in Zenith International and local market leads (and key Publicis Media/Publicis Groupe practice leads) Manage senior Account's global clients across digital marketing and activation, procurement Build rapport and trust with Account's global clients Build a strong relationship with Zenith leadership throughout markets Manage client expectations, always focusing on exceeding, where possible People Management Lead a team of digital channel specialists, set the agenda and vision for the digital hub department Drive daily seamless collaboration of all Hub team members across London and PGD locations Directly manage your direct reports effectively and with leadership Empower channel and operations directors to deliver their best work Foster a culture and team spirit of collaboration, openness, trust, and digital excellence You will report to the ZI Head of Digital Operations and the Account's Global Client Lead, foster a strong relationship and manage up-down within the agency You will ensure the team is delivering against objectives and offer mentorship and development to team members (both direct reports and peers) Responsible for developing and setting the training and certification agenda across the Hub Responsible for talent hiring, onboarding, development and succession planning, including performance reviews, pay reviews, and promotions Qualifications WHAT YOU NEED TO SUCCEED Extensive experience across digital channel strategy, planning, and activation within social, search, programmatic and e-commerce (multi-market) Experience across digital reporting, ad technology, governance Experience in leading large digital activation teams across multiple locations Experience managing senior stakeholders and building trust and credibility Experience working across multiple markets and managing a diverse team Ability to managing upwards and engage with senior leadership within Publicis Integrated, strategic media experience with a good understanding of digital with some knowledge of campaign activation management. Strong team leader who provides support and empathy for all team members Additional Information Zenith Internationalhas fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlanswe also offer; WORK YOUR WORLD . click apply for full job details
Jan 10, 2026
Full time
Company Description We are the ROI agency, apositionwe haveproudlyheld trueto since 2005. Our more than 6,000specialistsacross95marketsofferunparalleledcapabilitiesinMedia,Data,Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients'businesses. Over the years, we have evolved our definitionof ROI, as it has changed with the ever- complicatedcommunicationslandscape.ROI isnolongersimplyaboutthemost efficient planning, buying and reporting of media. Yes,ROIisaboutdeliveringReturnonInvestment;butit'salsoaboutgoingbeyondtodelivera ReturnonImaginationandmoreintegratedexperiencesthatinspireGrowth.Top-linegrowth forourclients'businesses,growthforourpeopleandgrowthforourculture. Poweredbyourbest-in-classproprietarytoolsanddata,ourworkspansthefullspectrumof media communications, from analytics, data and technology to performance marketing, content and superior trading. ThisbreadthmeanswedeliverInsightthatliesattheintersectionofconsumer,category,and brand, attributing every budget to stronger business outcomes. Itmeanswedelivermorecreativemediasolutionsthatbringtogetherbest-in-classstrategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients. Itmeansweadoptnewdataanalyticsandvalueoptimisationtechniqueswhilebuilding relationshipswithsomeoftheworld'smostexcitingstart-ups.Weleverageover30yearsof media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward-thinking and accountable to our clients. AtZenith,weultimatelyseekoutamoremeaningfulkindofROI. Ouruniquewayofthinking inspiresgrowth for some of theworld's leadingbrands,includingCoty,Electrolux,Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt,TikTok and Verizon. Job Description ABOUT THE ROLE This role is dedicated and will sit within the new team at Zenith International leading the global Digital Hub (social, search, programmatic activation) and overall business development and growth of the digital account. You will be expected to form a strong relationship the client team and heads of biddable channels, to collaborate and develop digital excellence, growth, and meaningful insight informing future media planning. Reporting into the Head of Digital Operations, with a dotted line into the Global Client Lead for the account - one of the world's largest and most exciting alcohol groups, with several globally known brands in numerous categories. Responsibilities ABOUT THE WORK . Business Development & Growth Accountable for leading the overall business development and growth of Account's digital throughout centrally activated media and projects. Package and sell in new services and solutions to global Account's clients to drive account growth and profitability Drive digital buying excellence, and utilisation of Value Based Solutions to deliver guaranteed outcomes for the client and agency objectives, remain POC for senior clients Identify strategic business development opportunities in-line with Account's global digital aspirations and objectives Communicate to senior global Account's clients Zenith International's value and capabilities with the objective of expanding the existing SOW, including new incremental digital channels, markets, and business units Collaborate with wider agency digital leadership and departments to deliver the identified new services and solutions, build a business case for any required funding to create/deliver new solutions (In partnership with Head of Digital Operations) Within quarterly and annual commercial planning, identify and forecast areas of commercial efficiency and growth across your Digital Hub P&L, and additional revenue driving services or solutions Digital Activation Excellence & Quality of output Develop, own and iterate in the digital Hub vision and strategic areas of focus on an annual basis. Clearly communicate and set expectations with all Hub team members Accountable for identified areas of improvement across digital quality, efficiency, and effectiveness activated by the Hub and delegating to your operations director and channel directors Accountable for guiding your team to deliver processes that output world-class optimisation and campaign result insight/performance commentary across all Hub team members to maximise campaign performance Responsible for developing and maintain a positive and strong digital-focused team culture across onshore and offshore team members, unify all team members as one team regardless of location Lead Hub digital activation team members (onshore and offshore), and empower your directors to drive operational and performance excellence Oversee digital and strategic guidelines focused on best practice for digital channel activation, including leveraging Hub learnings into strategy best practices informing future planning Foster a culture of testing, learning, and insight across your direct reports, oversee the creation of a central campaign learning repository (campaign and test & learns insight empowering future local planning) Accountable for sharing senior POVs to global Account's clients on new strategic digital projects, their intended outcome, and result to drive business value throughout digital media Own partnerships / JBPs with the relevant media owners / technology companies to ensure vendor JBP value added services are featured within test and learns and deployed throughout the year Digital Hub Operations, Model & WoW Accountable for the digital Hub Model and WoW, including London and PGD collaboration, identifying evaluations and deploying throughout the Hub and into local markets (including Value Based Solutions WoW) Collaborate with Value Based Solutions to drive operational excellence to maximise client outcomes Responsible for identifying evaluations in the Hub team structure and staffing, including profitability of the Hub and cost control (P&L ownership) Oversee operations director to ensure Hub buyers and Local Planners are utilising key technologies to benefit improved Hub WoW including AuditPro, CapSure, M-Dynamic and other identified tools Collaborate with senior local Zenith leadership on specific local market needs (e.g. evolution to model), where needed identify improvements in specific local markets and to deliver an effective Digital Hub model and WoW Identify process & systems to create further automation on the management of digital media activation, collaborate with Data & Technology and Product team on building new solutions (In partnership with Head of Digital Operations) Accountable for agency digital hub service score and delivery of digital performance related bonus KPIs of the digital Hub Stakeholder management (Internal and External) Engage with multiple stakeholders in Zenith International and local market leads (and key Publicis Media/Publicis Groupe practice leads) Manage senior Account's global clients across digital marketing and activation, procurement Build rapport and trust with Account's global clients Build a strong relationship with Zenith leadership throughout markets Manage client expectations, always focusing on exceeding, where possible People Management Lead a team of digital channel specialists, set the agenda and vision for the digital hub department Drive daily seamless collaboration of all Hub team members across London and PGD locations Directly manage your direct reports effectively and with leadership Empower channel and operations directors to deliver their best work Foster a culture and team spirit of collaboration, openness, trust, and digital excellence You will report to the ZI Head of Digital Operations and the Account's Global Client Lead, foster a strong relationship and manage up-down within the agency You will ensure the team is delivering against objectives and offer mentorship and development to team members (both direct reports and peers) Responsible for developing and setting the training and certification agenda across the Hub Responsible for talent hiring, onboarding, development and succession planning, including performance reviews, pay reviews, and promotions Qualifications WHAT YOU NEED TO SUCCEED Extensive experience across digital channel strategy, planning, and activation within social, search, programmatic and e-commerce (multi-market) Experience across digital reporting, ad technology, governance Experience in leading large digital activation teams across multiple locations Experience managing senior stakeholders and building trust and credibility Experience working across multiple markets and managing a diverse team Ability to managing upwards and engage with senior leadership within Publicis Integrated, strategic media experience with a good understanding of digital with some knowledge of campaign activation management. Strong team leader who provides support and empathy for all team members Additional Information Zenith Internationalhas fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlanswe also offer; WORK YOUR WORLD . click apply for full job details
Digital Marketing Executive Are you an experienced Digital Marketing Executive? Do you want to work for a well established business? Do you want career progression? If so, APPLY NOW! Due to continued expansion, we are recruiting an experienced Digital Marketing Executive to join our well established client to grow their online presence of their brands, driving traffic, leads, and sales through effective digital strategies. Role Overview: As a Digital Marketing Executive, you will play a key role in shaping and delivering multi-channel marketing campaigns across websites, paid media, email, and social platforms. You will work across both consumer and trade markets, ensuring brand consistency while tailoring strategies to each audience. Key Responsibilities: Develop and implement digital campaigns to increase brand awareness, engagement, and sales across B2C and B2B audiences. Manage and optimise PPC campaigns (Google Ads, Paid Social), including keyword research, ad copy, and performance reporting. Working with agencies to oversee SEO strategy, ensuring websites are optimised for organic growth. Manage content creation for websites, blogs, social media, and email marketing, ensuring alignment with brand tone and messaging. Support the delivery of video and creative content to showcase core product ranges. Analyse campaign performance and provide actionable insights to improve ROI. Collaborate with internal teams and external partners (designers, videographers, event teams). Manage product page updates and e-commerce enhancements across websites. Contribute to event marketing, including NEC exhibitions and industry shows. Skills & Experience: Proven experience in digital marketing, ideally across both B2C and B2B. Strong understanding of PPC, SEO, social media, and email marketing. Experience with Google Ads, Google Analytics, and social media ad platforms. Excellent written and verbal communication skills. Ability to create and edit engaging content (visual and written). Strong analytical mindset, with the ability to report on performance and recommend improvements. Organised, proactive, and able to manage multiple projects simultaneously. Familiarity with e-commerce and CMS platforms, in particular WordPress and Shopify. Experience with event marketing is a plus. Salary: 25,000 to 30,000 Per Annum. Working hours: Monday to Friday 8:30am - 17:00pm. This is a Full time, Permanent position.
Jan 10, 2026
Full time
Digital Marketing Executive Are you an experienced Digital Marketing Executive? Do you want to work for a well established business? Do you want career progression? If so, APPLY NOW! Due to continued expansion, we are recruiting an experienced Digital Marketing Executive to join our well established client to grow their online presence of their brands, driving traffic, leads, and sales through effective digital strategies. Role Overview: As a Digital Marketing Executive, you will play a key role in shaping and delivering multi-channel marketing campaigns across websites, paid media, email, and social platforms. You will work across both consumer and trade markets, ensuring brand consistency while tailoring strategies to each audience. Key Responsibilities: Develop and implement digital campaigns to increase brand awareness, engagement, and sales across B2C and B2B audiences. Manage and optimise PPC campaigns (Google Ads, Paid Social), including keyword research, ad copy, and performance reporting. Working with agencies to oversee SEO strategy, ensuring websites are optimised for organic growth. Manage content creation for websites, blogs, social media, and email marketing, ensuring alignment with brand tone and messaging. Support the delivery of video and creative content to showcase core product ranges. Analyse campaign performance and provide actionable insights to improve ROI. Collaborate with internal teams and external partners (designers, videographers, event teams). Manage product page updates and e-commerce enhancements across websites. Contribute to event marketing, including NEC exhibitions and industry shows. Skills & Experience: Proven experience in digital marketing, ideally across both B2C and B2B. Strong understanding of PPC, SEO, social media, and email marketing. Experience with Google Ads, Google Analytics, and social media ad platforms. Excellent written and verbal communication skills. Ability to create and edit engaging content (visual and written). Strong analytical mindset, with the ability to report on performance and recommend improvements. Organised, proactive, and able to manage multiple projects simultaneously. Familiarity with e-commerce and CMS platforms, in particular WordPress and Shopify. Experience with event marketing is a plus. Salary: 25,000 to 30,000 Per Annum. Working hours: Monday to Friday 8:30am - 17:00pm. This is a Full time, Permanent position.
CH.S is an independent creative studio. Grounded in culture. Challenging conventions. Powered by original creative direction. Our multidisciplinary practice is dedicated to producing thoughtful, beautiful creative with intention and reason to exist. Transcending platform and medium, the studio's vision is driven by a desire for craft, experimentation, collaboration, and meaningful human dialogue. We identify, design and deliver best-in-class experiences that leverage our clients digital ecosystems, helping them to achieve their brand and business objectives whilst also solving direct consumer needs. This is a hugely exciting role for the business and is a cornerstone of what makes us who we are. It's a client-facing leadership role where the ideal candidate would have honed their talent crafting and delivering compelling narratives that bring complex data and analytics to life. You will think client-first, acting as the spokesperson for our key clients' brand and objectives. You would be responsible for directly leading a team with hybrid skill-sets across UX, content strategy and copywriting. This role will oversee their work, coaching and mentoring the development and progression of their skills as practitioners, whilst also being comfortable directly delivering on our more high value, complex briefs in both proposal and delivery stages. You will thrive on role consultative approach to how we collaborate with clients, immersing yourself in their business challenges, identifying new opportunities, unearthing creative solutions and delivering work that has a measurable and tangible impact on their business and audiences. A solutions-driven, dynamic individual with strong people, communications and business skills you are someone who thrives in an independent creative studio environment. You'll partner with internal teams to shape and clearly articulate your strategic recommendations and story. You'll be extremely confident making complex ideas simple. As Director, this is a forward facing role, and the person responsible for leading the presentations. Whilst the expectation is that the majority of the role will focus on leading our Experience Design department, the Digital Director is also an entrepreneurial role that requires a blend of commercial acumen, leadership gravitas, emotional intelligence and client servicing. You will have a strong POV on how we can continually improve and push our work, client relationships and team forward. Key Booking Details Location: London (Hybrid) Competitive Pay No Recruiters Client Servicing Evaluate, synthesize and translate client briefs into a clear internal brief for the CH.S team. Develop deep knowledge and understanding of the client's business and KPIs to help direct the team on how and where we can add most value. Identify and craft compelling strategic narratives to get client buy-in on innovative ideas and projects that stretch beyond the brief (where additive). Lead on all presentations to the client, tailoring your approach to key client stakeholders based on your knowledge of how best to secure understanding and buy-in. Act as an escalation point for the internal team, and a de-escalation point of contact for clients to resolve issues. Delivery Department & Team Leadership Contribute and input into the strategic growth of the department, working with SLT to ensure growth aligns to overall CH.S business objectives. Take on the role of pitch lead across new business opportunities, crafting proposals that convert. Define and direct project approaches with a point of view on scoping and planning. Own and oversee the holistic overview of the department's projects, working with producers and senior stakeholders. Strike the balance between commerciality and creativity when assessing new project opportunities for the team. Responsible for the performance of the team / department. Develop and support the internal team to progress in their careers and craft. Role-model and encourage a solutions focused mindset across the team, helping the team to find ways to deliver on client expectations. Delivery Own projects end-to-end as Project Lead, overseeing and understanding the jobs to be done across all phases of the project. Adding value throughout the delivery of the project, by supporting in the briefing, coordination and where necessary refinement of the work, to push outputs to their highest quality expression. Be plugged into consumer & platform research and data across the industry, feeding that into the team to continually evolve their understanding and application to client projects. Develop a clear way of working for the team to follow that outlines our frameworks / approaches for building user/consumer strategies and experiences that deliver against a variety of KPIs. Translate user insights into actionable design critiques and strategic recommendations Analyse user data and feedback to identify trends, opportunities, and areas for improvement. Implement a culture of continuous improvement, iterating on designs and processes based on user feedback and performance metrics. Oversee the development of wireframes, prototypes, and interactive designs to optimise digital interfaces for usability and engagement. Map end-to-end customer journeys, identifying key touchpoints and opportunities to enhance the overall customer experience. Lead initiatives to streamline and optimise customer interactions, from initial engagement to post-purchase support. REQUIREMENTS & EXPERTISE A history of working in technology, design and creative services industries. The ability for long-term strategic thinking balanced with near-term execution skills. The ability to be a key influencer and are comfortable representing the studio to all levels of people. A high emotional intelligence to be able to connect with different mindsets and perspectives in a creative culture such as Clubhouse Studio. A natural ability to persuade with the power of your argument, not your rank. Experience of a fast paced environment and be extremely adaptable to change and ability to execute quickly. A commercial mindset with a drive to make progress. An ability to foster excellent relationships with all stakeholders. An ability to quickly assimilate information and suggest alternatives and solutions where appropriate. QUALITIES & CHARACTERISTICS A confident self-starter and a highly motivated individual with a strong work ethic, willing to regularly go that extra mile to ensure we always deliver for our team and our clients. Understands the big picture and will always balance the needs of our people with the needs of the business. Strong attention to detail and ability to balance multiple workstreams, tasks, and deliverables. Ability to remain calm under pressure and bring clarity to fast-paced and at times fluid projects. A leader who assumes responsibility and enjoys being accountable for their work.Proven ability to creatively solve problems through negotiation, tact and diplomacy. A high EQ with no ego An open-minded but critical thinker who is able to see opportunities as well as weigh their potential risks and rewards. Highly collaborative and transparent. You're not a sole contributor, but rather someone who will work with the team, where sharing knowledge and experience is second nature in order to grow together. You are never afraid to speak your mind, and are exceptionally clear when you do. You will be human with this voice though and will ensure that your comments are always fair, considered and respectful. You will bring energy, passion and optimism to your role and will ensure that you and those around you are motivated and enjoy working together. An awareness of current cultural trends across fashion, music, tech, sport and lifestyle
Jan 10, 2026
Full time
CH.S is an independent creative studio. Grounded in culture. Challenging conventions. Powered by original creative direction. Our multidisciplinary practice is dedicated to producing thoughtful, beautiful creative with intention and reason to exist. Transcending platform and medium, the studio's vision is driven by a desire for craft, experimentation, collaboration, and meaningful human dialogue. We identify, design and deliver best-in-class experiences that leverage our clients digital ecosystems, helping them to achieve their brand and business objectives whilst also solving direct consumer needs. This is a hugely exciting role for the business and is a cornerstone of what makes us who we are. It's a client-facing leadership role where the ideal candidate would have honed their talent crafting and delivering compelling narratives that bring complex data and analytics to life. You will think client-first, acting as the spokesperson for our key clients' brand and objectives. You would be responsible for directly leading a team with hybrid skill-sets across UX, content strategy and copywriting. This role will oversee their work, coaching and mentoring the development and progression of their skills as practitioners, whilst also being comfortable directly delivering on our more high value, complex briefs in both proposal and delivery stages. You will thrive on role consultative approach to how we collaborate with clients, immersing yourself in their business challenges, identifying new opportunities, unearthing creative solutions and delivering work that has a measurable and tangible impact on their business and audiences. A solutions-driven, dynamic individual with strong people, communications and business skills you are someone who thrives in an independent creative studio environment. You'll partner with internal teams to shape and clearly articulate your strategic recommendations and story. You'll be extremely confident making complex ideas simple. As Director, this is a forward facing role, and the person responsible for leading the presentations. Whilst the expectation is that the majority of the role will focus on leading our Experience Design department, the Digital Director is also an entrepreneurial role that requires a blend of commercial acumen, leadership gravitas, emotional intelligence and client servicing. You will have a strong POV on how we can continually improve and push our work, client relationships and team forward. Key Booking Details Location: London (Hybrid) Competitive Pay No Recruiters Client Servicing Evaluate, synthesize and translate client briefs into a clear internal brief for the CH.S team. Develop deep knowledge and understanding of the client's business and KPIs to help direct the team on how and where we can add most value. Identify and craft compelling strategic narratives to get client buy-in on innovative ideas and projects that stretch beyond the brief (where additive). Lead on all presentations to the client, tailoring your approach to key client stakeholders based on your knowledge of how best to secure understanding and buy-in. Act as an escalation point for the internal team, and a de-escalation point of contact for clients to resolve issues. Delivery Department & Team Leadership Contribute and input into the strategic growth of the department, working with SLT to ensure growth aligns to overall CH.S business objectives. Take on the role of pitch lead across new business opportunities, crafting proposals that convert. Define and direct project approaches with a point of view on scoping and planning. Own and oversee the holistic overview of the department's projects, working with producers and senior stakeholders. Strike the balance between commerciality and creativity when assessing new project opportunities for the team. Responsible for the performance of the team / department. Develop and support the internal team to progress in their careers and craft. Role-model and encourage a solutions focused mindset across the team, helping the team to find ways to deliver on client expectations. Delivery Own projects end-to-end as Project Lead, overseeing and understanding the jobs to be done across all phases of the project. Adding value throughout the delivery of the project, by supporting in the briefing, coordination and where necessary refinement of the work, to push outputs to their highest quality expression. Be plugged into consumer & platform research and data across the industry, feeding that into the team to continually evolve their understanding and application to client projects. Develop a clear way of working for the team to follow that outlines our frameworks / approaches for building user/consumer strategies and experiences that deliver against a variety of KPIs. Translate user insights into actionable design critiques and strategic recommendations Analyse user data and feedback to identify trends, opportunities, and areas for improvement. Implement a culture of continuous improvement, iterating on designs and processes based on user feedback and performance metrics. Oversee the development of wireframes, prototypes, and interactive designs to optimise digital interfaces for usability and engagement. Map end-to-end customer journeys, identifying key touchpoints and opportunities to enhance the overall customer experience. Lead initiatives to streamline and optimise customer interactions, from initial engagement to post-purchase support. REQUIREMENTS & EXPERTISE A history of working in technology, design and creative services industries. The ability for long-term strategic thinking balanced with near-term execution skills. The ability to be a key influencer and are comfortable representing the studio to all levels of people. A high emotional intelligence to be able to connect with different mindsets and perspectives in a creative culture such as Clubhouse Studio. A natural ability to persuade with the power of your argument, not your rank. Experience of a fast paced environment and be extremely adaptable to change and ability to execute quickly. A commercial mindset with a drive to make progress. An ability to foster excellent relationships with all stakeholders. An ability to quickly assimilate information and suggest alternatives and solutions where appropriate. QUALITIES & CHARACTERISTICS A confident self-starter and a highly motivated individual with a strong work ethic, willing to regularly go that extra mile to ensure we always deliver for our team and our clients. Understands the big picture and will always balance the needs of our people with the needs of the business. Strong attention to detail and ability to balance multiple workstreams, tasks, and deliverables. Ability to remain calm under pressure and bring clarity to fast-paced and at times fluid projects. A leader who assumes responsibility and enjoys being accountable for their work.Proven ability to creatively solve problems through negotiation, tact and diplomacy. A high EQ with no ego An open-minded but critical thinker who is able to see opportunities as well as weigh their potential risks and rewards. Highly collaborative and transparent. You're not a sole contributor, but rather someone who will work with the team, where sharing knowledge and experience is second nature in order to grow together. You are never afraid to speak your mind, and are exceptionally clear when you do. You will be human with this voice though and will ensure that your comments are always fair, considered and respectful. You will bring energy, passion and optimism to your role and will ensure that you and those around you are motivated and enjoy working together. An awareness of current cultural trends across fashion, music, tech, sport and lifestyle
Are you a strategic marketer with a creative edge and a passion for digital engagement? Here at Fresh we re looking for a Marketing Executive to help shape our brand and deliver impactful, multi-channel campaigns that drive engagement and support the successful lease-up of our properties. As a brand ambassador for Fresh and our property portfolio, you ll lead on content creation, campaign execution, and performance reporting, ensuring everything we deliver is on-brand, data-driven, and commercially effective. Key Responsibilities: Social Media & Content: Own our social channels and create compelling content that resonates with our audience. Website & Digital: Coordinate updates with our agency and support SEO, campaign tracking, and AI marketing developments. Campaigns & Creative: Lead the delivery of integrated campaigns, brief creative assets, and support strategic initiatives. Reporting & Insights: Produce performance reports and presentations for internal and external stakeholders. Programme & Events : Support Fresh s Belong programme and activate marketing campaigns across selected properties. Data Analysis: Interpret media performance data to shape future marketing plans and flag performance concerns. What You ll Bring: You ll have proven experience as a marketing executive, ideally within a fast-paced, consumer-focused environment. You re confident managing multi-channel campaigns from concept to delivery, with hands-on expertise across digital platforms, content creation, and performance analysis. Your copywriting skills are sharp, and you know how to tailor messaging to different audiences and channels. You re comfortable using marketing tools such as CMS platforms, social media schedulers, analytics dashboards (e.g. Looker Studio), and SEO tools and you re always keen to explore new technologies, including AI-driven marketing solutions. As a strategic thinker, you bring fresh ideas to the table and can translate insights into actionable plans. You re highly organised, detail-oriented, and capable of juggling multiple projects without compromising quality. Collaboration comes naturally to you, and you thrive in environments where cross-functional teamwork and creativity are valued. Above all, you re passionate about brand storytelling, audience engagement, and delivering marketing that makes a measurable impact.
Jan 09, 2026
Full time
Are you a strategic marketer with a creative edge and a passion for digital engagement? Here at Fresh we re looking for a Marketing Executive to help shape our brand and deliver impactful, multi-channel campaigns that drive engagement and support the successful lease-up of our properties. As a brand ambassador for Fresh and our property portfolio, you ll lead on content creation, campaign execution, and performance reporting, ensuring everything we deliver is on-brand, data-driven, and commercially effective. Key Responsibilities: Social Media & Content: Own our social channels and create compelling content that resonates with our audience. Website & Digital: Coordinate updates with our agency and support SEO, campaign tracking, and AI marketing developments. Campaigns & Creative: Lead the delivery of integrated campaigns, brief creative assets, and support strategic initiatives. Reporting & Insights: Produce performance reports and presentations for internal and external stakeholders. Programme & Events : Support Fresh s Belong programme and activate marketing campaigns across selected properties. Data Analysis: Interpret media performance data to shape future marketing plans and flag performance concerns. What You ll Bring: You ll have proven experience as a marketing executive, ideally within a fast-paced, consumer-focused environment. You re confident managing multi-channel campaigns from concept to delivery, with hands-on expertise across digital platforms, content creation, and performance analysis. Your copywriting skills are sharp, and you know how to tailor messaging to different audiences and channels. You re comfortable using marketing tools such as CMS platforms, social media schedulers, analytics dashboards (e.g. Looker Studio), and SEO tools and you re always keen to explore new technologies, including AI-driven marketing solutions. As a strategic thinker, you bring fresh ideas to the table and can translate insights into actionable plans. You re highly organised, detail-oriented, and capable of juggling multiple projects without compromising quality. Collaboration comes naturally to you, and you thrive in environments where cross-functional teamwork and creativity are valued. Above all, you re passionate about brand storytelling, audience engagement, and delivering marketing that makes a measurable impact.
Agency : Havas Helia Job Description : PLEASE NOTE - THIS JOB IS BASED IN CIRENCESTER, IF YOU CANNOT COMMIT TO WORKING FROM THE CIRENCESTER OFFICE 3 DAYS A WEEK, YOU WILL NOT BE CONSIDERED FOR THIS ROLE. - Here at Havas CX Helia, we're on a mission to become the best customer engagement agency in the UK. And you're a big part of making this happen Better together 18 countries, 1,200+ people, 25 Villages. When you work with us, you'll also be joining Havas CX - an international group dedicated to delivering meaningful customer experiences across the entire customer journey.Your new colleagues will include the strongest CX minds from a global talent pool. You'll be in good company.Together we transform brands through our unique approach. Your future Helping brands strengthen their consumer relationships is what we're all about - flexing and blending our creative and data skills to make each and every interaction truly meaningful .But it's not just brands we empower. Working for Havas CX helia means you're working for a company that loves to empower its people , too.While you bring the can-do, entreprenial attitude, we'll equip you with the skills to pull off big ideas - and everything else you need to make the most of your natural talents.Both professionally and personally, we help you make a difference - so you can enjoy a rewarding career in our industry. > Role Account Director Reporting Into Business Director Reports - Responsibilities As a customer engagement agency, understanding the end customer is critical, meaning you will need a strong eye for creative as well as a fundamental appreciation for how data and insight can help. A naturally strong leader, you inspire your colleagues and clients when talking about creative and data. You take the complex and make it simple for clients by building a compelling narrative You have exceptionally high standards for yourself and your team with relentless attention to detail ensuring you consistently deliver efficiently, profitably and right first time (demonstrating a good feel for the agency business) Responsible for ensuring you and your team delivers all projects on time, to budget whilst maintaining client satisfaction through 'brilliant basics' (briefs, proposals, timing plans, estimates, status meetings, daily stand ups and resourcing) Highly adept at developing creative briefs as well as technical requirements (data or development briefs) in order to bring a solution to reality. The Account Director needs to be seen by the client and the agency as both authoritative and knowledgeable of the clients' business, strategy and market sector. Acts as an escalation point on all workload priorities as and when needed - both internally and with your clients Responsible for owning and developing key (senior) client relationships. The Account Director contributes to and is responsible for delivering towards the Client Development Plan and therefore are ultimately accountable for the profitability, growth and direction of the business under their control. Equally comfortable working on strategic initiatives as well as day to day delivery of BAU. Highly numerate: as the P&L owner for your accounts forecasting and budget control ultimately ladders up to you Attributes/Competencies Operate as a Strategic leader Demonstrates a solid understanding of the Agency's strategy, vision and commercial position and can confidently articulate this. Understands what skill sets and products are available within the wider group that could benefit client development and drive agency growth An in-depth understanding and knowledge of the clients' business and market sector, responsible for identifying opportunities for growth Holds strong and trusted relationships with key (senior) clients Accomplished at working in partnership with planning, creatives, developers and operational data marketeers. Be an engaging and persuasive presenter, able to take ideas and make them come alive in presentations. Taking the lead in client presentations. Proactively keeps abreast of client sector and the wider marketing trade by signing up to industry publications, alerts, seeking out opportunities to attend relevant conference, etc. Is prepared to invest time in understanding the client's data, systems and platforms that impact customer engagement activities Can confidently analyse campaign and programme results and present recommendations for improvements, testing opportunities to enhance performance/learning of customer engagement. A passion for marketing and engaging customers Leadership and a sense of ownership, controlled and measured in your approach A track record of building and maintaining strong client relationships Team player A broad experience of working across multiple sectors and multiple clients, demonstrating success across these equally A successful people manager with a proven track record of growing and developing their team Key Helia behaviours We take pride We care more about:Our clients' businesses The work we make The people we make it with We set the bar high in everything we do:We take personal responsibility for the quality of everything that goes out the door. How it is presented, how it is sold, and how it is crafted. We are proud of everything we make and value the support of others to get the work from good to great. We are ambassadors for helia: in the presence of others, whoever they are, we exude our values and behaviours. We make sure nobody is unclear about what we stand for and why. We're constantly curious We ask the right questions: To ensure we start every job with the right knowledge to improve every job through past experiences to drive better business outcomes for your brand We value continuous learning: Dedicating time to get to know our clients' worlds, our industry, and more importantly, our own personal development. We are customers of our clients. We share what we learn with our teams We get stuck into new techniques and technologies that can improve our working day and the work we make. We value the importance of learning from our mistakes. We make meaningful connections: We take the time to get to know our clients as human beings, who they are, how they like to work and what matters to themTo ensure we understand the measures of success and how to make a difference to our client's business We never settle We are driven We drive projects forward and go the extra mile all with a smile on our faces. We are determined We have a positive, can-do attitude to any challenge we face. We don't accept 'impossible' we find ways to say yes. We are restless We don't accept received wisdom or the status quo We are confident to challenge appropriately, to get to better business outcomes We are ambitious We are focussed on our client, agency, team and individual goalsWe take our work seriously but not ourselvesWe believe working together supercharges our ambition > Here at Havas helia across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job. Contract Type : Permanent Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential
Jan 09, 2026
Full time
Agency : Havas Helia Job Description : PLEASE NOTE - THIS JOB IS BASED IN CIRENCESTER, IF YOU CANNOT COMMIT TO WORKING FROM THE CIRENCESTER OFFICE 3 DAYS A WEEK, YOU WILL NOT BE CONSIDERED FOR THIS ROLE. - Here at Havas CX Helia, we're on a mission to become the best customer engagement agency in the UK. And you're a big part of making this happen Better together 18 countries, 1,200+ people, 25 Villages. When you work with us, you'll also be joining Havas CX - an international group dedicated to delivering meaningful customer experiences across the entire customer journey.Your new colleagues will include the strongest CX minds from a global talent pool. You'll be in good company.Together we transform brands through our unique approach. Your future Helping brands strengthen their consumer relationships is what we're all about - flexing and blending our creative and data skills to make each and every interaction truly meaningful .But it's not just brands we empower. Working for Havas CX helia means you're working for a company that loves to empower its people , too.While you bring the can-do, entreprenial attitude, we'll equip you with the skills to pull off big ideas - and everything else you need to make the most of your natural talents.Both professionally and personally, we help you make a difference - so you can enjoy a rewarding career in our industry. > Role Account Director Reporting Into Business Director Reports - Responsibilities As a customer engagement agency, understanding the end customer is critical, meaning you will need a strong eye for creative as well as a fundamental appreciation for how data and insight can help. A naturally strong leader, you inspire your colleagues and clients when talking about creative and data. You take the complex and make it simple for clients by building a compelling narrative You have exceptionally high standards for yourself and your team with relentless attention to detail ensuring you consistently deliver efficiently, profitably and right first time (demonstrating a good feel for the agency business) Responsible for ensuring you and your team delivers all projects on time, to budget whilst maintaining client satisfaction through 'brilliant basics' (briefs, proposals, timing plans, estimates, status meetings, daily stand ups and resourcing) Highly adept at developing creative briefs as well as technical requirements (data or development briefs) in order to bring a solution to reality. The Account Director needs to be seen by the client and the agency as both authoritative and knowledgeable of the clients' business, strategy and market sector. Acts as an escalation point on all workload priorities as and when needed - both internally and with your clients Responsible for owning and developing key (senior) client relationships. The Account Director contributes to and is responsible for delivering towards the Client Development Plan and therefore are ultimately accountable for the profitability, growth and direction of the business under their control. Equally comfortable working on strategic initiatives as well as day to day delivery of BAU. Highly numerate: as the P&L owner for your accounts forecasting and budget control ultimately ladders up to you Attributes/Competencies Operate as a Strategic leader Demonstrates a solid understanding of the Agency's strategy, vision and commercial position and can confidently articulate this. Understands what skill sets and products are available within the wider group that could benefit client development and drive agency growth An in-depth understanding and knowledge of the clients' business and market sector, responsible for identifying opportunities for growth Holds strong and trusted relationships with key (senior) clients Accomplished at working in partnership with planning, creatives, developers and operational data marketeers. Be an engaging and persuasive presenter, able to take ideas and make them come alive in presentations. Taking the lead in client presentations. Proactively keeps abreast of client sector and the wider marketing trade by signing up to industry publications, alerts, seeking out opportunities to attend relevant conference, etc. Is prepared to invest time in understanding the client's data, systems and platforms that impact customer engagement activities Can confidently analyse campaign and programme results and present recommendations for improvements, testing opportunities to enhance performance/learning of customer engagement. A passion for marketing and engaging customers Leadership and a sense of ownership, controlled and measured in your approach A track record of building and maintaining strong client relationships Team player A broad experience of working across multiple sectors and multiple clients, demonstrating success across these equally A successful people manager with a proven track record of growing and developing their team Key Helia behaviours We take pride We care more about:Our clients' businesses The work we make The people we make it with We set the bar high in everything we do:We take personal responsibility for the quality of everything that goes out the door. How it is presented, how it is sold, and how it is crafted. We are proud of everything we make and value the support of others to get the work from good to great. We are ambassadors for helia: in the presence of others, whoever they are, we exude our values and behaviours. We make sure nobody is unclear about what we stand for and why. We're constantly curious We ask the right questions: To ensure we start every job with the right knowledge to improve every job through past experiences to drive better business outcomes for your brand We value continuous learning: Dedicating time to get to know our clients' worlds, our industry, and more importantly, our own personal development. We are customers of our clients. We share what we learn with our teams We get stuck into new techniques and technologies that can improve our working day and the work we make. We value the importance of learning from our mistakes. We make meaningful connections: We take the time to get to know our clients as human beings, who they are, how they like to work and what matters to themTo ensure we understand the measures of success and how to make a difference to our client's business We never settle We are driven We drive projects forward and go the extra mile all with a smile on our faces. We are determined We have a positive, can-do attitude to any challenge we face. We don't accept 'impossible' we find ways to say yes. We are restless We don't accept received wisdom or the status quo We are confident to challenge appropriately, to get to better business outcomes We are ambitious We are focussed on our client, agency, team and individual goalsWe take our work seriously but not ourselvesWe believe working together supercharges our ambition > Here at Havas helia across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job. Contract Type : Permanent Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential
Do you have a passion for identifying insights and trends? Passionate about working as part of a team? And have an ambition to have a long-term career in a commercial environment within the food industry?If this sounds like you, then our Account Executive Placement could be the perfect opportunity! Why Greencore? We're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 13,300 talented colleagues across 16 manufacturing sites and 17 distribution depots throughout the UK. Together, we bring delicious food to life, from sandwiches, soups, and sushi to cooking sauces, pickles, and ready meals. In FY25, our shared passion helped us achieve revenues of 1.95bn. Our extensive direct-to-store (DTS) network, with 17 depots nationwide, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring our customers enjoy the very best, whenever and wherever they shop. This is a dynamic and innovative field, which brings many commercial challenges relating to market trends, product launches, maintaining relationships with customers, suppliers and internal teams. What you'll be doing Our 12-month Commercial Placement is your chance to gain hands-on experience, build your skills, and make a real impact. This placement is perfect for students completing a year-in-industry as part of their degree and there's even the potential to return to Greencore after graduation! You won't just be observing-you'll be immersed in the action , working alongside industry experts and contributing to projects that shape what millions of people eat every day. As an Account Executive , you will support our National Account Managers in the day-to-day management of our customers. You will play a pivotal part in our relationship with our valued customers and will work collaboratively with other teams in the business to improve our service. This will include: Manage daily customer needs, including shopper research, product sampling, and benchmarking Identify insights on products and collaborate with category, NPD teams, and customers Support product promotions as directed by the National Account Manager Provide category analysis to aid innovation and category processes Validate data, deliver reports, and maintain customer knowledge databases By the end of your placement, you'll have real-world experience , a deep understanding of the commercial side of the food industry, and skills that set you apart. We believe our people drive our success , which is why we invest in your development. You'll have a dedicated mentor , access to networking opportunities with other Early Careers colleagues, and the chance to attend industry events to grow your professional connections What we're looking for We're looking for motivated undergraduates who are studying either a food related or business degree and have a keen ambition to gain experience within the commercial function of a fast-moving consumer good business. You will also be: Team player with ambition for a long-term career in commercial/food Highly motivated to grow your career Resilient and adaptable to change Curious, organised, with strong communication skills to build stakeholder relationships Whilst this role is based in our Broadgate office in Leeds City Centre, there may be requirements to travel to other sites when necessary, and therefore a full driving license is advantageous. To join our Commercial Placement programme, you will need: Currently studying The right to live and work in the UK. We welcome applications from all candidates, regardless of nationality or background. However, applicants must have (or be able to obtain) the right to work in the UK for the full duration of the programme, as we do not offer visa sponsorship . What you'll get in return Not only will you gain experience across our business; you will also have access to our Greencore colleague benefits including: Competitive salary and job-related benefits Free wellbeing support: Virtual GP, health checks, mental health & nutrition consultations, Adult Care helpline, on-site physio Career development through Grow with Greencore and Early Careers events Exclusive Greencore employee discounts What's next? Applications are due to close on 4th Feb 2026 , however if there are high volumes of applications, we may close early. Upon successful telephone screening, you will be invited to a virtual Assessment Centre which will take place between Tuesday 3rd - Thursday 5th March 2026 The second stage, face to face assessment will take place at one of our Greencore sites, between Wednesday 25 March and Thursday 26 March April 2026. Induction and enrolment for this role will begin June 2026 .
Jan 09, 2026
Full time
Do you have a passion for identifying insights and trends? Passionate about working as part of a team? And have an ambition to have a long-term career in a commercial environment within the food industry?If this sounds like you, then our Account Executive Placement could be the perfect opportunity! Why Greencore? We're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 13,300 talented colleagues across 16 manufacturing sites and 17 distribution depots throughout the UK. Together, we bring delicious food to life, from sandwiches, soups, and sushi to cooking sauces, pickles, and ready meals. In FY25, our shared passion helped us achieve revenues of 1.95bn. Our extensive direct-to-store (DTS) network, with 17 depots nationwide, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring our customers enjoy the very best, whenever and wherever they shop. This is a dynamic and innovative field, which brings many commercial challenges relating to market trends, product launches, maintaining relationships with customers, suppliers and internal teams. What you'll be doing Our 12-month Commercial Placement is your chance to gain hands-on experience, build your skills, and make a real impact. This placement is perfect for students completing a year-in-industry as part of their degree and there's even the potential to return to Greencore after graduation! You won't just be observing-you'll be immersed in the action , working alongside industry experts and contributing to projects that shape what millions of people eat every day. As an Account Executive , you will support our National Account Managers in the day-to-day management of our customers. You will play a pivotal part in our relationship with our valued customers and will work collaboratively with other teams in the business to improve our service. This will include: Manage daily customer needs, including shopper research, product sampling, and benchmarking Identify insights on products and collaborate with category, NPD teams, and customers Support product promotions as directed by the National Account Manager Provide category analysis to aid innovation and category processes Validate data, deliver reports, and maintain customer knowledge databases By the end of your placement, you'll have real-world experience , a deep understanding of the commercial side of the food industry, and skills that set you apart. We believe our people drive our success , which is why we invest in your development. You'll have a dedicated mentor , access to networking opportunities with other Early Careers colleagues, and the chance to attend industry events to grow your professional connections What we're looking for We're looking for motivated undergraduates who are studying either a food related or business degree and have a keen ambition to gain experience within the commercial function of a fast-moving consumer good business. You will also be: Team player with ambition for a long-term career in commercial/food Highly motivated to grow your career Resilient and adaptable to change Curious, organised, with strong communication skills to build stakeholder relationships Whilst this role is based in our Broadgate office in Leeds City Centre, there may be requirements to travel to other sites when necessary, and therefore a full driving license is advantageous. To join our Commercial Placement programme, you will need: Currently studying The right to live and work in the UK. We welcome applications from all candidates, regardless of nationality or background. However, applicants must have (or be able to obtain) the right to work in the UK for the full duration of the programme, as we do not offer visa sponsorship . What you'll get in return Not only will you gain experience across our business; you will also have access to our Greencore colleague benefits including: Competitive salary and job-related benefits Free wellbeing support: Virtual GP, health checks, mental health & nutrition consultations, Adult Care helpline, on-site physio Career development through Grow with Greencore and Early Careers events Exclusive Greencore employee discounts What's next? Applications are due to close on 4th Feb 2026 , however if there are high volumes of applications, we may close early. Upon successful telephone screening, you will be invited to a virtual Assessment Centre which will take place between Tuesday 3rd - Thursday 5th March 2026 The second stage, face to face assessment will take place at one of our Greencore sites, between Wednesday 25 March and Thursday 26 March April 2026. Induction and enrolment for this role will begin June 2026 .
Category Executive Salary: 32,696 Location: Leeds, Hybrid 2 days in office Our client, a global FMCG company, is recruiting for a Category Executive to come join their team. If you have strong analytical and data interpretation skills, this could be the role for you. This role supports the development and delivery of a category strategy designed to drive growth and improve overall category performance. Focusing on e-commerce and convenience channels, you will work closely with retail partners and cross-functional teams to help ensure the right products, pricing, promotions, and availability are in place. Why Apply? This is a great opportunity to kickstart your career in category management. This company offers a range of fantastic benefits and a positive working culture than encourages professional development. Key responsibilities Support the development and ongoing evolution of the category strategy Analyse brand and product performance to identify growth opportunities Build strong relationships with key customers and internal teams Deliver clear, actionable insights through data analysis and storytelling Support range reviews, merchandising projects and promotional activity Monitor performance against KPIs and highlight risks and opportunities Skills and experience Some experience in a commercial, category, or FMCG environment preferred Comfortable working with data and performance tools Strong analytical, organisational and communication skills Confident presenting insights and recommendations Proactive, collaborative and able to work in a fast-paced environment About you Passionate about categories, brands and consumer insight Curious, adaptable and open to change Resilient, accountable and motivated to deliver results Please note, due to the volume of applications we receive, we are unable to respond to every individual. If you have not heard back within 7 days, please assume your application is unsuccessful.
Jan 09, 2026
Full time
Category Executive Salary: 32,696 Location: Leeds, Hybrid 2 days in office Our client, a global FMCG company, is recruiting for a Category Executive to come join their team. If you have strong analytical and data interpretation skills, this could be the role for you. This role supports the development and delivery of a category strategy designed to drive growth and improve overall category performance. Focusing on e-commerce and convenience channels, you will work closely with retail partners and cross-functional teams to help ensure the right products, pricing, promotions, and availability are in place. Why Apply? This is a great opportunity to kickstart your career in category management. This company offers a range of fantastic benefits and a positive working culture than encourages professional development. Key responsibilities Support the development and ongoing evolution of the category strategy Analyse brand and product performance to identify growth opportunities Build strong relationships with key customers and internal teams Deliver clear, actionable insights through data analysis and storytelling Support range reviews, merchandising projects and promotional activity Monitor performance against KPIs and highlight risks and opportunities Skills and experience Some experience in a commercial, category, or FMCG environment preferred Comfortable working with data and performance tools Strong analytical, organisational and communication skills Confident presenting insights and recommendations Proactive, collaborative and able to work in a fast-paced environment About you Passionate about categories, brands and consumer insight Curious, adaptable and open to change Resilient, accountable and motivated to deliver results Please note, due to the volume of applications we receive, we are unable to respond to every individual. If you have not heard back within 7 days, please assume your application is unsuccessful.
personalise marketing, including social media features. Director, Play Product Management (Maternity cover) page is loaded Director, Play Product Management (Maternity cover)locations: London: Billund Project Houseposted on: Posted Todayjob requisition id: Job Description In this role you'll be the primary driver of our technology element portfolio, steering the convergence of hardware, software, and embedded systems within our retail division. This is a high-impact leadership role where you'll be involved with overseeing the entire product lifecycle-from initial ideation to launch. We are looking for a visionary product leader to mentor a high-performing team of product managers and ensure every technical innovation aligns perfectly with our mission to deliver exceptional products. Responsibilities Strategic Leadership: Develop and execute a comprehensive technology product strategy that aligns with The LEGO Group's vision and business objectives, focusing on innovation and market trends in both play experiences and technology. Team Management: Lead, mentor, and inspire a team of product managers, fostering a collaborative and high-performance culture. Ensure the team is equipped with the necessary skills and knowledge to succeed. Product Development: Oversee the end-to-end product development process, including concept development, market research, prototyping, testing, and product launch. Ensure products meet quality standards and customer expectations. Stakeholder Collaboration: Collaborate with cross-functional teams, including business, engineering, design, quality, manufacturing and operations, to ensure seamless product development and go-to-market execution. Customer Focus: Champion customer insights and feedback to drive product improvements and enhancements. Ensure that customer needs are at the forefront of product decisions. Performance Metrics: Establish and monitor key performance indicators (KPIs) to evaluate product success and inform strategic decisions. Budget Management: Manage product budgets and resources effectively, ensuring alignment with financial targets. Market Analysis: Conduct thorough market analysis to identify opportunities for product innovation and differentiation. Stay abreast of industry trends and competitor activities. Requirements Proven experience in product management, with a minimum of 10+ years in a leadership role, preferably within the technology sector. Strong understanding of hardware, software, and embedded systems, with a passion for innovation and technology. Exceptional leadership and team management skills, with a track record of building and developing high-performing teams. Excellent strategic thinking and problem-solving abilities, with a data-driven approach to decision-making. Strong communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels. Experience in retail or consumer products in consumer electronics industry is a plus.Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.Thank you for sharing our global commitment to Children's Rights.Just imagine building your dream career.Then make it real. Join the LEGO team today. (blob:)0:00 / 1:18Children are our role models. Their curiosity, creativity and imagination inspire everything we do. Our founder Ole Kirk Kristiansen made his first wooden toy in 1932. He persevered against the odds until his business was a success. Constantly innovating, never compromising. Building, rebuilding, and striving for the best. It is this resilience and permanent sense of renewal that drives us forward. We are never still. We will always be creating, inventing, andhaving fun. Build your career brick by brick and play your part in continuing our mission to "inspire and develop the builders of tomorrow".
Jan 09, 2026
Full time
personalise marketing, including social media features. Director, Play Product Management (Maternity cover) page is loaded Director, Play Product Management (Maternity cover)locations: London: Billund Project Houseposted on: Posted Todayjob requisition id: Job Description In this role you'll be the primary driver of our technology element portfolio, steering the convergence of hardware, software, and embedded systems within our retail division. This is a high-impact leadership role where you'll be involved with overseeing the entire product lifecycle-from initial ideation to launch. We are looking for a visionary product leader to mentor a high-performing team of product managers and ensure every technical innovation aligns perfectly with our mission to deliver exceptional products. Responsibilities Strategic Leadership: Develop and execute a comprehensive technology product strategy that aligns with The LEGO Group's vision and business objectives, focusing on innovation and market trends in both play experiences and technology. Team Management: Lead, mentor, and inspire a team of product managers, fostering a collaborative and high-performance culture. Ensure the team is equipped with the necessary skills and knowledge to succeed. Product Development: Oversee the end-to-end product development process, including concept development, market research, prototyping, testing, and product launch. Ensure products meet quality standards and customer expectations. Stakeholder Collaboration: Collaborate with cross-functional teams, including business, engineering, design, quality, manufacturing and operations, to ensure seamless product development and go-to-market execution. Customer Focus: Champion customer insights and feedback to drive product improvements and enhancements. Ensure that customer needs are at the forefront of product decisions. Performance Metrics: Establish and monitor key performance indicators (KPIs) to evaluate product success and inform strategic decisions. Budget Management: Manage product budgets and resources effectively, ensuring alignment with financial targets. Market Analysis: Conduct thorough market analysis to identify opportunities for product innovation and differentiation. Stay abreast of industry trends and competitor activities. Requirements Proven experience in product management, with a minimum of 10+ years in a leadership role, preferably within the technology sector. Strong understanding of hardware, software, and embedded systems, with a passion for innovation and technology. Exceptional leadership and team management skills, with a track record of building and developing high-performing teams. Excellent strategic thinking and problem-solving abilities, with a data-driven approach to decision-making. Strong communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels. Experience in retail or consumer products in consumer electronics industry is a plus.Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.Thank you for sharing our global commitment to Children's Rights.Just imagine building your dream career.Then make it real. Join the LEGO team today. (blob:)0:00 / 1:18Children are our role models. Their curiosity, creativity and imagination inspire everything we do. Our founder Ole Kirk Kristiansen made his first wooden toy in 1932. He persevered against the odds until his business was a success. Constantly innovating, never compromising. Building, rebuilding, and striving for the best. It is this resilience and permanent sense of renewal that drives us forward. We are never still. We will always be creating, inventing, andhaving fun. Build your career brick by brick and play your part in continuing our mission to "inspire and develop the builders of tomorrow".
Overview At OakNorth, we're on a mission to empower the UK's most ambitious businesses. Since 2015, we've lent over $18 billion across the UK and US, helped create more than 58,000 new homes and 36,000 new jobs, and supported hundreds of thousands of personal savers - all while fuelling the UK economy. The Director, Financial Crime Operations will provide strategic leadership of OakNorth Bank's first line of defense for business current accounts, covering fraud prevention, AML transaction monitoring, and sanctions screening. This role will set the vision, lead cross-functional execution, and ensure that financial crime risk management not only meets regulatory standards but enables OakNorth's ambitious growth plans which is designed and executed for scale. The Director will: Own and continuously evolve the Bank's financial crime and claims management framework. Lead, mentor, and scale teams across Manchester and India, embedding innovation and resilience. Provide oversight of core platforms and optimise them for effectiveness, efficiency, and compliance. Partner with senior stakeholders across Compliance, Operational Risk, Product, Engineering, and Operations to build a scalable and compliant operating model. Represent OakNorth with regulators, auditors, and industry bodies, ensuring credibility and thought leadership. Key Responsibilities Strategic Leadership & Risk Ownership Define and lead the first line strategy for fraud, AML, sanctions, and claims management. Anticipate emerging financial crime threats and regulatory changes (FCA, POCA, MLRs, JMLSG, OFSI, PSD2, VISA scheme rules). Serve as executive escalation point for all major fraud, AML, sanctions, or dispute claims issues. Own risk appetite calibration, KRIs, and thresholds in partnership with Compliance and Operational Risk. Provide OpCo with thematic insights, residual risk reporting, and forward looking risk strategies. Systems & Technology Ownership Act as business owner for the fraud and transaction monitoring and screening platforms. Own continuous optimisation of rules across fraud, AML, and sanctions - ensuring balance between detection, efficiency, and customer friction. Lead structured monthly reviews of system performance, exercising decision making authority to tighten, loosen, or reconfigure rules as appropriate, subject to relevant socialisation and governance reviews. Implement synthetic testing, A/B experimentation, and challenger/champion models to validate rule effectiveness even when genuine cases are absent. Partner with Engineering to embed machine learning, automation, and advanced analytics. Ensure monitoring and screening systems are future proofed to support scaling from 100s 10,000s of accounts. UK Business Current Account & Card Payments Risk Management Oversee financial crime and risk controls across all features of UK business current accounts (payments, overdrafts, lending, direct debits, standing orders, international transfers, faster payments, CHAPS, card payments). Lead the claims management function for card payments, including Section 75 claims, VISA chargebacks, consumer disputes, fraud reimbursements, and adherence to VISA scheme requirements. Ensure compliance with PSD2, Strong Customer Authentication (SCA), and APP scam reimbursement rules. Partner with Product and Engineering to build seamless customer journeys with fraud/claims controls embedded at design stage. Serve as OakNorth's subject matter expert on payments regulation, card scheme requirements, and dispute processes. Cross Functional Partnership & Product Enablement Act as SME for new product launches, features, and expansions - defining "what good looks like" for fraud, AML, sanctions, and claims risk. Collaborate with Compliance (2LOD) and Operational Risk to ensure risk appetite, policies, and assurance frameworks are aligned. Drive activity with Product and Engineering to design new functionality with embedded controls (e.g., card issuance, international payments). Partner with Operations to delegate low risk processes in a controlled way, optimising cost and efficiency. Influence senior stakeholders at HQ on strategy, investment, and risk management priorities. People Leadership & Team Development Lead, mentor, and scale high performing teams across London, Manchester and India. Build functional expertise in fraud analytics, transaction monitoring, sanctions screening, and dispute claims. Provide visible leadership to adjacent teams in client onboarding, ongoing monitoring, and quality control. Establish succession planning, career pathways, and a leadership bench for sustainable growth. Foster a culture of accountability, innovation, and continuous improvement. Governance, Reporting & Assurance Own and present MI, KRI, and risk dashboards to senior management Chair financial crime and claims governance forums, ensuring all rule changes, system upgrades, and product launches are risk reviewed. Lead internal and external audit engagements, evidencing robust control design and operation. Ensure casework, investigations, and dispute handling are documented to the highest standard, compliant with internal policies and regulatory expectations. Oversee bank wide QA and QC frameworks, including error taxonomies and remediation tracking. External Engagement & Representation Represent OakNorth with regulators (FCA, OFSI), card schemes (VISA), auditors, and industry forums (e.g., UK Finance fraud panels). Maintain active awareness of industry wide fraud and claims trends, bringing insights back into OakNorth's strategy. Negotiate with vendors to secure technology enhancements, service level improvements, and value for money. Position OakNorth as a leader in safe, scalable, technology enabled financial crime and claims management. Experience & Skills Essential Experience Deep familiarity with UK business current account features and associated financial crime risks across sanctions, money laundering and fraud. 10+ years of senior leadership in financial crime risk management, covering fraud, AML, sanctions, and card payments claims. Proven experience managing VISA debit disputes, chargebacks, and consumer claims. Track record of designing, implementing, and optimising transaction monitoring systems. Proven experience leading teams across multiple geographies. Strong knowledge of fraud typologies (APP scams, impersonation, CNP fraud, mule activity, synthetic ID, etc). Experience leading technology transformation in financial crime (transaction monitoring, screening, machine learning, fraud authentication). Significant experience influencing and advising at Executive level Leadership & Stakeholder Skills Exceptional ability to partner across Compliance, Operational Risk, Product, Engineering, and Operations Proven record of influencing executives, regulators, and auditors with clarity and authority. Skilled in balancing regulatory expectations, operational efficiency, and customer experience. Strong mentor and people leader, with experience developing future leaders. Personal Attributes Strategic thinker with a hands on curiosity for systems, data, and analytics. Pragmatic and decisive, with the resilience to operate in a scaling, fast paced environment. Collaborative and credible with internal and external stakeholders. Passionate about customer protection, product enablement, and building best in class controls. Benefits & Perks Equity. We want people to have a stake in the business so that all our interests are aligned. 25 days holiday Personalized benefits - opt in to what matters to you Subsidised Private Medical Insurance with Bupa Enhanced maternity and paternity leave Wellbeing and social events In house Barista Bar in London office Support causes that matter to you - Volunteering time off Salary sacrifice schemes (Cycle to work, nursery, gym, electric car scheme)
Jan 09, 2026
Full time
Overview At OakNorth, we're on a mission to empower the UK's most ambitious businesses. Since 2015, we've lent over $18 billion across the UK and US, helped create more than 58,000 new homes and 36,000 new jobs, and supported hundreds of thousands of personal savers - all while fuelling the UK economy. The Director, Financial Crime Operations will provide strategic leadership of OakNorth Bank's first line of defense for business current accounts, covering fraud prevention, AML transaction monitoring, and sanctions screening. This role will set the vision, lead cross-functional execution, and ensure that financial crime risk management not only meets regulatory standards but enables OakNorth's ambitious growth plans which is designed and executed for scale. The Director will: Own and continuously evolve the Bank's financial crime and claims management framework. Lead, mentor, and scale teams across Manchester and India, embedding innovation and resilience. Provide oversight of core platforms and optimise them for effectiveness, efficiency, and compliance. Partner with senior stakeholders across Compliance, Operational Risk, Product, Engineering, and Operations to build a scalable and compliant operating model. Represent OakNorth with regulators, auditors, and industry bodies, ensuring credibility and thought leadership. Key Responsibilities Strategic Leadership & Risk Ownership Define and lead the first line strategy for fraud, AML, sanctions, and claims management. Anticipate emerging financial crime threats and regulatory changes (FCA, POCA, MLRs, JMLSG, OFSI, PSD2, VISA scheme rules). Serve as executive escalation point for all major fraud, AML, sanctions, or dispute claims issues. Own risk appetite calibration, KRIs, and thresholds in partnership with Compliance and Operational Risk. Provide OpCo with thematic insights, residual risk reporting, and forward looking risk strategies. Systems & Technology Ownership Act as business owner for the fraud and transaction monitoring and screening platforms. Own continuous optimisation of rules across fraud, AML, and sanctions - ensuring balance between detection, efficiency, and customer friction. Lead structured monthly reviews of system performance, exercising decision making authority to tighten, loosen, or reconfigure rules as appropriate, subject to relevant socialisation and governance reviews. Implement synthetic testing, A/B experimentation, and challenger/champion models to validate rule effectiveness even when genuine cases are absent. Partner with Engineering to embed machine learning, automation, and advanced analytics. Ensure monitoring and screening systems are future proofed to support scaling from 100s 10,000s of accounts. UK Business Current Account & Card Payments Risk Management Oversee financial crime and risk controls across all features of UK business current accounts (payments, overdrafts, lending, direct debits, standing orders, international transfers, faster payments, CHAPS, card payments). Lead the claims management function for card payments, including Section 75 claims, VISA chargebacks, consumer disputes, fraud reimbursements, and adherence to VISA scheme requirements. Ensure compliance with PSD2, Strong Customer Authentication (SCA), and APP scam reimbursement rules. Partner with Product and Engineering to build seamless customer journeys with fraud/claims controls embedded at design stage. Serve as OakNorth's subject matter expert on payments regulation, card scheme requirements, and dispute processes. Cross Functional Partnership & Product Enablement Act as SME for new product launches, features, and expansions - defining "what good looks like" for fraud, AML, sanctions, and claims risk. Collaborate with Compliance (2LOD) and Operational Risk to ensure risk appetite, policies, and assurance frameworks are aligned. Drive activity with Product and Engineering to design new functionality with embedded controls (e.g., card issuance, international payments). Partner with Operations to delegate low risk processes in a controlled way, optimising cost and efficiency. Influence senior stakeholders at HQ on strategy, investment, and risk management priorities. People Leadership & Team Development Lead, mentor, and scale high performing teams across London, Manchester and India. Build functional expertise in fraud analytics, transaction monitoring, sanctions screening, and dispute claims. Provide visible leadership to adjacent teams in client onboarding, ongoing monitoring, and quality control. Establish succession planning, career pathways, and a leadership bench for sustainable growth. Foster a culture of accountability, innovation, and continuous improvement. Governance, Reporting & Assurance Own and present MI, KRI, and risk dashboards to senior management Chair financial crime and claims governance forums, ensuring all rule changes, system upgrades, and product launches are risk reviewed. Lead internal and external audit engagements, evidencing robust control design and operation. Ensure casework, investigations, and dispute handling are documented to the highest standard, compliant with internal policies and regulatory expectations. Oversee bank wide QA and QC frameworks, including error taxonomies and remediation tracking. External Engagement & Representation Represent OakNorth with regulators (FCA, OFSI), card schemes (VISA), auditors, and industry forums (e.g., UK Finance fraud panels). Maintain active awareness of industry wide fraud and claims trends, bringing insights back into OakNorth's strategy. Negotiate with vendors to secure technology enhancements, service level improvements, and value for money. Position OakNorth as a leader in safe, scalable, technology enabled financial crime and claims management. Experience & Skills Essential Experience Deep familiarity with UK business current account features and associated financial crime risks across sanctions, money laundering and fraud. 10+ years of senior leadership in financial crime risk management, covering fraud, AML, sanctions, and card payments claims. Proven experience managing VISA debit disputes, chargebacks, and consumer claims. Track record of designing, implementing, and optimising transaction monitoring systems. Proven experience leading teams across multiple geographies. Strong knowledge of fraud typologies (APP scams, impersonation, CNP fraud, mule activity, synthetic ID, etc). Experience leading technology transformation in financial crime (transaction monitoring, screening, machine learning, fraud authentication). Significant experience influencing and advising at Executive level Leadership & Stakeholder Skills Exceptional ability to partner across Compliance, Operational Risk, Product, Engineering, and Operations Proven record of influencing executives, regulators, and auditors with clarity and authority. Skilled in balancing regulatory expectations, operational efficiency, and customer experience. Strong mentor and people leader, with experience developing future leaders. Personal Attributes Strategic thinker with a hands on curiosity for systems, data, and analytics. Pragmatic and decisive, with the resilience to operate in a scaling, fast paced environment. Collaborative and credible with internal and external stakeholders. Passionate about customer protection, product enablement, and building best in class controls. Benefits & Perks Equity. We want people to have a stake in the business so that all our interests are aligned. 25 days holiday Personalized benefits - opt in to what matters to you Subsidised Private Medical Insurance with Bupa Enhanced maternity and paternity leave Wellbeing and social events In house Barista Bar in London office Support causes that matter to you - Volunteering time off Salary sacrifice schemes (Cycle to work, nursery, gym, electric car scheme)
OUR MISSION To become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we've turned how people buy, sell, advertise and lease cars on its head. What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In the last couple of years we have gone big and acquired both Carwow Leasey, a leasing broker and Autovia, creators of AutoExpress and Evo magazines, doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with almost 10m subscribers and over 1.1 billion annual views, while we sell 1.2 million print copies of our magazines and have an annual web content reach over 350million. We also launched our successful Sell My Car business in Germany. We are continually driving to make Carwow the go-to destination for people looking to change their car. And we're a long way from done! LEGAL & Our fantastic legal team has been compared to a set of high-performance tyres, enabling Carwow to drive and corner at high speeds whilst keeping Carwow firmly on the road in all conditions. As the business pushes forward with bold ambitions, the legal team's purpose is clear: to drive Carwow's growth with integrity and confidence and that's where you come in! YOUR MISSION We are a platform who sits right in the middle between consumers and OEMs/Dealers in the car-changing journey. We sit on a gold mine of data and we want to commercialise it. As Senior Data Protection Manager at Carwow, you'll play a pivotal role in enabling the business to grow and scale at pace with integrity. This is an exciting opportunity to develop your career at a complex high-growth data thirsty marketplace business. We are looking for a Senior Data Protection Manager who wants to do more than just maintain a register and policies. This is a rare opportunity to join a high-performing legal function as our first dedicated privacy hire and be a strategic advisor to the business as it sharpens its privacy governance programme steering the business towards further growth and an exit. We are not at "Day Zero" we currently have an external DPO, we have established policies, templates, a RoPA, and a risk register. We need a tech-fluent practitioner who can bridge the gap between Legal and our Product, Engineering and Marketing Teams. You will have the mandate to lift the lid on our technology stack, validate our data flows, and build the practical mechanisms that keep our business safe and moving fast. KEY RESPONSIBILITIES Framework development: develop and maintain a comprehensive enterprise privacy governance framework, encompassing internal policies, ROPAs, privacy notices, risk registers, and retention schedules. This role ensures our documentation aligns with the actual tech stack and processing activities while leading efforts to remediate any identified discrepancies. Culture & Training: create a strong internal perception of privacy as a "trust builder." Design and deliver role-specific training that is engaging, commercially relevant, and free of legal jargon. Business Partnering: develop appropriate business partnering relationships across the Marketing and Media teams and across other parts of the business and proactively take steps to support their understanding of privacy matters and their compliance. Provide expert advice to senior management and support the General Counsel in updating the Company Executives as needed. Breach response: play a key role in leading the investigation of data breaches and liaising with regulators as appropriate. DPAs/DSAs: support the legal team to draft and negotiate appropriate DPAs and DSAs for commercial deals. DSARs: set the business up to be able to respond to DSARs when necessary in the most streamlined and least disruptive manner. Retail Media and Ad Tech: work on new commercial propositions looking to leverage our data for 3rd party audience targeting and segmentation helping us to answer DDQs and design safe data sharing mechanisms. Corporate work: support the legal team in DD exercises for M&A and during funding exercises. Technical Integration: work closely with Data and Insights/IT/Engineering/Product teams to embed "Privacy by Design" principles and to translate complex data processing activities into clear, risk-based language for the General Counsel, Executives and business stakeholders. Operationalise Compliance: look for ways to integrate standard compliance process (e.g. DPIAs/LIAs/DPA/DSAs) into business workflows with an eye always on streamlined automation where possible. Multi-Jurisdictional: support our businesses in the UK, Germany, Spain and Portugal. KEY REQUIREMENTS Passionate about the intersection of AI and privacy, focusing on how to safeguard the organization during tech adoption while leveraging AI to enhance and automate privacy operations. A team player with a growth mindset, high EQ and low ego, excited to be part of a scale up high growth company, where every day brings new challenges and opportunities. Significant experience of working in house balancing privacy compliance with commercial objectives. Ability to understand the law and grasp new data protection concepts quickly and to distil and explain them in a clear and easy to understand way whilst building a privacy programme. To be able to work in a fast paced environment, with teams that move and pivot quickly. Fluency in English and strong communication skills are essential, together with a proactive, persuasive and adaptable manner. To be driven to ensure the Legal and Compliance Team are viewed as genuine partners of the business and to take the initiative of building key relationships. Ability to lead cross functional projects. To be used to autonomy and independent working and thinking. A track record of working with all levels of the organisation, including senior management. BONUS POINTS A CIPP/E and CIPM from the IAPP. Experience working in a tech platform/marketplace environment. Experience in Mar-Tech/Ad-Tech. Experience in the automotive industry. INTERVIEW PROCESS Introductory call with our Talent team Step 1 - Interview with our General Counsel and Head of Legal Step 2 - Values Interview Step 3 - Interview with an external Senior Privacy professional WHAT'S IN IT FOR YOU Competitive comp package 28 days' holiday plus bank holidays, increasing to 35 with length of service, plus extras for house moves, weddings and more! Employee-friendly share options Pension scheme via Royal London - up to 5% company contribution Vitality private healthcare insurance Life Assurance - 4x annual salary Monthly coaching sessions with Spill - our mental wellbeing partner Inclusive parental, partner and shared parental leave, including up to 20 weeks' full pay maternity and shared parental leave, and 8 weeks' full partner pay, as well as fertility treatment and pregnancy loss policies Bubble childcare support and discounted nanny fees for little ones 'Work from abroad for a month' annual scheme Generous learning and development budget £500/€550 home office budget Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.
Jan 09, 2026
Full time
OUR MISSION To become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we've turned how people buy, sell, advertise and lease cars on its head. What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In the last couple of years we have gone big and acquired both Carwow Leasey, a leasing broker and Autovia, creators of AutoExpress and Evo magazines, doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with almost 10m subscribers and over 1.1 billion annual views, while we sell 1.2 million print copies of our magazines and have an annual web content reach over 350million. We also launched our successful Sell My Car business in Germany. We are continually driving to make Carwow the go-to destination for people looking to change their car. And we're a long way from done! LEGAL & Our fantastic legal team has been compared to a set of high-performance tyres, enabling Carwow to drive and corner at high speeds whilst keeping Carwow firmly on the road in all conditions. As the business pushes forward with bold ambitions, the legal team's purpose is clear: to drive Carwow's growth with integrity and confidence and that's where you come in! YOUR MISSION We are a platform who sits right in the middle between consumers and OEMs/Dealers in the car-changing journey. We sit on a gold mine of data and we want to commercialise it. As Senior Data Protection Manager at Carwow, you'll play a pivotal role in enabling the business to grow and scale at pace with integrity. This is an exciting opportunity to develop your career at a complex high-growth data thirsty marketplace business. We are looking for a Senior Data Protection Manager who wants to do more than just maintain a register and policies. This is a rare opportunity to join a high-performing legal function as our first dedicated privacy hire and be a strategic advisor to the business as it sharpens its privacy governance programme steering the business towards further growth and an exit. We are not at "Day Zero" we currently have an external DPO, we have established policies, templates, a RoPA, and a risk register. We need a tech-fluent practitioner who can bridge the gap between Legal and our Product, Engineering and Marketing Teams. You will have the mandate to lift the lid on our technology stack, validate our data flows, and build the practical mechanisms that keep our business safe and moving fast. KEY RESPONSIBILITIES Framework development: develop and maintain a comprehensive enterprise privacy governance framework, encompassing internal policies, ROPAs, privacy notices, risk registers, and retention schedules. This role ensures our documentation aligns with the actual tech stack and processing activities while leading efforts to remediate any identified discrepancies. Culture & Training: create a strong internal perception of privacy as a "trust builder." Design and deliver role-specific training that is engaging, commercially relevant, and free of legal jargon. Business Partnering: develop appropriate business partnering relationships across the Marketing and Media teams and across other parts of the business and proactively take steps to support their understanding of privacy matters and their compliance. Provide expert advice to senior management and support the General Counsel in updating the Company Executives as needed. Breach response: play a key role in leading the investigation of data breaches and liaising with regulators as appropriate. DPAs/DSAs: support the legal team to draft and negotiate appropriate DPAs and DSAs for commercial deals. DSARs: set the business up to be able to respond to DSARs when necessary in the most streamlined and least disruptive manner. Retail Media and Ad Tech: work on new commercial propositions looking to leverage our data for 3rd party audience targeting and segmentation helping us to answer DDQs and design safe data sharing mechanisms. Corporate work: support the legal team in DD exercises for M&A and during funding exercises. Technical Integration: work closely with Data and Insights/IT/Engineering/Product teams to embed "Privacy by Design" principles and to translate complex data processing activities into clear, risk-based language for the General Counsel, Executives and business stakeholders. Operationalise Compliance: look for ways to integrate standard compliance process (e.g. DPIAs/LIAs/DPA/DSAs) into business workflows with an eye always on streamlined automation where possible. Multi-Jurisdictional: support our businesses in the UK, Germany, Spain and Portugal. KEY REQUIREMENTS Passionate about the intersection of AI and privacy, focusing on how to safeguard the organization during tech adoption while leveraging AI to enhance and automate privacy operations. A team player with a growth mindset, high EQ and low ego, excited to be part of a scale up high growth company, where every day brings new challenges and opportunities. Significant experience of working in house balancing privacy compliance with commercial objectives. Ability to understand the law and grasp new data protection concepts quickly and to distil and explain them in a clear and easy to understand way whilst building a privacy programme. To be able to work in a fast paced environment, with teams that move and pivot quickly. Fluency in English and strong communication skills are essential, together with a proactive, persuasive and adaptable manner. To be driven to ensure the Legal and Compliance Team are viewed as genuine partners of the business and to take the initiative of building key relationships. Ability to lead cross functional projects. To be used to autonomy and independent working and thinking. A track record of working with all levels of the organisation, including senior management. BONUS POINTS A CIPP/E and CIPM from the IAPP. Experience working in a tech platform/marketplace environment. Experience in Mar-Tech/Ad-Tech. Experience in the automotive industry. INTERVIEW PROCESS Introductory call with our Talent team Step 1 - Interview with our General Counsel and Head of Legal Step 2 - Values Interview Step 3 - Interview with an external Senior Privacy professional WHAT'S IN IT FOR YOU Competitive comp package 28 days' holiday plus bank holidays, increasing to 35 with length of service, plus extras for house moves, weddings and more! Employee-friendly share options Pension scheme via Royal London - up to 5% company contribution Vitality private healthcare insurance Life Assurance - 4x annual salary Monthly coaching sessions with Spill - our mental wellbeing partner Inclusive parental, partner and shared parental leave, including up to 20 weeks' full pay maternity and shared parental leave, and 8 weeks' full partner pay, as well as fertility treatment and pregnancy loss policies Bubble childcare support and discounted nanny fees for little ones 'Work from abroad for a month' annual scheme Generous learning and development budget £500/€550 home office budget Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.
About Fresha Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC. Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions. Fresha's ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google Role Overview Fresha is seeking a highly experienced and visionary Chief Financial Officer (CFO) to join our dynamic, fast-growing organization. The CFO will play a pivotal role in defining Fresha's financial strategy and steering the company's continued global expansion. This role is ideal for someone who thrives in a fast-paced environment, enjoys autonomy, embraces complex challenges, and wants to make a significant impact. Key Accountabilities Develop and execute Fresha's financial strategy in alignment with growth objectives. Set financial goals, KPIs, and establish effective financial planning processes. Oversee accurate and timely financial reporting, analysis, and forecasting. Ensure compliance with accounting standards, regulatory requirements, and tax obligations. Lead budgeting and forecasting processes across the organisation. Monitor performance against budgets and forecasts, identifying and implementing corrective actions. Manage investor relations, including fundraising, capital structuring, and communications. Build and maintain strong relationships with financial institutions and external stakeholders. Identify, assess, and mitigate financial and operational risks through robust internal controls. Oversee cash flow, liquidity management, and working capital optimisation. Implement cash flow forecasting tools and treasury management strategies. Lead financial compliance, audits, and external regulatory reviews. Evaluate M&A opportunities, including modelling, valuation, due diligence, and negotiation support. Oversee and execute post-acquisition integration into Fresha's financial systems and processes. Build, lead, and develop a high performing global finance team. Provide ongoing feedback, coaching, and career development opportunities within the team. Foster a culture of collaboration, innovation, accountability, and continuous improvement. Partner with executive leadership and cross functional teams to support strategic decision making. Act as a trusted advisor to the CEO and senior leadership by providing financial insights and recommendations. Identify, implement, and optimise financial technology and automation solutions. Drive continuous improvement and operational excellence across the finance function. Skills, Experience and Qualifications Bachelor's degree in Finance, Accounting, or a related discipline (Master's or CPA/ACA/ACCA highly desirable). Minimum 10 years' progressive experience in finance or accounting roles. At least 5 years in a senior leadership or executive finance position. Experience in high growth technology, fintech, marketplace, or SaaS organisations strongly preferred. Deep expertise in financial planning and analysis, financial modelling, reporting, and accounting standards. Strong understanding of SaaS metrics, unit economics, and performance drivers. Demonstrated ability to design and execute financial strategies that support scale and business expansion. Proven success in investor relations, including fundraising and managing external financial stakeholders. Strong leadership capabilities with experience building and developing high performing teams. Excellent analytical and problem solving skills, with the ability to interpret complex data and identify actionable insights. Exceptional communication skills, with the ability to influence and present to senior stakeholders and diverse audiences. High level of commercial acumen with sound judgement and strategic thinking. Ability to thrive in a fast paced, dynamic environment, demonstrating adaptability and resilience. Strong integrity, ethical judgement, and commitment to transparency and good governance. Inclusive workforce At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
Jan 08, 2026
Full time
About Fresha Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC. Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions. Fresha's ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google Role Overview Fresha is seeking a highly experienced and visionary Chief Financial Officer (CFO) to join our dynamic, fast-growing organization. The CFO will play a pivotal role in defining Fresha's financial strategy and steering the company's continued global expansion. This role is ideal for someone who thrives in a fast-paced environment, enjoys autonomy, embraces complex challenges, and wants to make a significant impact. Key Accountabilities Develop and execute Fresha's financial strategy in alignment with growth objectives. Set financial goals, KPIs, and establish effective financial planning processes. Oversee accurate and timely financial reporting, analysis, and forecasting. Ensure compliance with accounting standards, regulatory requirements, and tax obligations. Lead budgeting and forecasting processes across the organisation. Monitor performance against budgets and forecasts, identifying and implementing corrective actions. Manage investor relations, including fundraising, capital structuring, and communications. Build and maintain strong relationships with financial institutions and external stakeholders. Identify, assess, and mitigate financial and operational risks through robust internal controls. Oversee cash flow, liquidity management, and working capital optimisation. Implement cash flow forecasting tools and treasury management strategies. Lead financial compliance, audits, and external regulatory reviews. Evaluate M&A opportunities, including modelling, valuation, due diligence, and negotiation support. Oversee and execute post-acquisition integration into Fresha's financial systems and processes. Build, lead, and develop a high performing global finance team. Provide ongoing feedback, coaching, and career development opportunities within the team. Foster a culture of collaboration, innovation, accountability, and continuous improvement. Partner with executive leadership and cross functional teams to support strategic decision making. Act as a trusted advisor to the CEO and senior leadership by providing financial insights and recommendations. Identify, implement, and optimise financial technology and automation solutions. Drive continuous improvement and operational excellence across the finance function. Skills, Experience and Qualifications Bachelor's degree in Finance, Accounting, or a related discipline (Master's or CPA/ACA/ACCA highly desirable). Minimum 10 years' progressive experience in finance or accounting roles. At least 5 years in a senior leadership or executive finance position. Experience in high growth technology, fintech, marketplace, or SaaS organisations strongly preferred. Deep expertise in financial planning and analysis, financial modelling, reporting, and accounting standards. Strong understanding of SaaS metrics, unit economics, and performance drivers. Demonstrated ability to design and execute financial strategies that support scale and business expansion. Proven success in investor relations, including fundraising and managing external financial stakeholders. Strong leadership capabilities with experience building and developing high performing teams. Excellent analytical and problem solving skills, with the ability to interpret complex data and identify actionable insights. Exceptional communication skills, with the ability to influence and present to senior stakeholders and diverse audiences. High level of commercial acumen with sound judgement and strategic thinking. Ability to thrive in a fast paced, dynamic environment, demonstrating adaptability and resilience. Strong integrity, ethical judgement, and commitment to transparency and good governance. Inclusive workforce At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
Job title: Omnichannel Content Executive Location: Hybrid (3 days a week onsite; 2 days a week remote) Contract: 6 months (possibility of extension) Overview: We're seeking an Omnichannel Content Executive to join a dynamic, fast-evolving global team focused on delivering impactful digital experiences across consumer-facing channels. This role sits at the intersection of digital content, retail, and brand communications -requiring a proactive, flexible individual with a strong understanding of omnichannel strategy and execution. You'll be working in an environment of ambiguity, where priorities shift and direction can evolve. Success in this role means taking initiative , proposing ideas, and helping stakeholders understand what's feasible across platforms. Key Responsibilities: Own the creation, coordination, and delivery of omnichannel content, including assets for web, CRM, paid, social, retail, trade partners. Champion the brand voice and ensure content is aligned with the overarching strategy across channels. Collaborate with cross-functional teams (Brand, CX, Channel Leads, Transcreation, and Regional Omnichannel teams) to align content efforts with broader campaign goals. Present ideas to senior stakeholders clearly and persuasively-explaining not just what's possible, but what isn't, and why. Contribute insight into content creation particularly indirect retail, brand retail -especially valuable if you've worked in sectors like retail, consumer goods, FMCG, or lifestyle. Support the development and refinement of toolkits and digital content that reflect on-the-ground retail experiences. Drive deployment and content effectiveness using feedback loops, data, and iteration. What You'll Bring: Proven experience in digital content creation for omnichannel campaigns, desirable within retail, indirect retail, or consumer brands . Strong experience with content strategy -including web, CRM, paid, social, indirect retail. Confidence and clarity as a presenter and stakeholder engager -able to pitch ideas effectively and challenge when necessary. Comfort working with ambiguity and navigating a matrixed environment . Technical proficiency with tools such as: Adobe Creative Cloud Figma Content Management Systems e.g. AEM An understanding of digital brand storytelling , and how to craft content that performs across different consumer touchpoints. Ability to analyse retail trends and provide actionable insight into content impact at the point of sale and across digital interfaces. Demonstrates strong design capabilities, including sketching, concept exploration, and visual development through experimentation, brainstorming, and iterative refinement. Nice to Have: Experience in regulated industries (e.g., vaping, tobacco, alcohol ) where compliance impacts content execution. Technical proficiency with tools such as: Adobe Creative Cloud Figma Content Management Systems e.g. AEM
Jan 08, 2026
Contractor
Job title: Omnichannel Content Executive Location: Hybrid (3 days a week onsite; 2 days a week remote) Contract: 6 months (possibility of extension) Overview: We're seeking an Omnichannel Content Executive to join a dynamic, fast-evolving global team focused on delivering impactful digital experiences across consumer-facing channels. This role sits at the intersection of digital content, retail, and brand communications -requiring a proactive, flexible individual with a strong understanding of omnichannel strategy and execution. You'll be working in an environment of ambiguity, where priorities shift and direction can evolve. Success in this role means taking initiative , proposing ideas, and helping stakeholders understand what's feasible across platforms. Key Responsibilities: Own the creation, coordination, and delivery of omnichannel content, including assets for web, CRM, paid, social, retail, trade partners. Champion the brand voice and ensure content is aligned with the overarching strategy across channels. Collaborate with cross-functional teams (Brand, CX, Channel Leads, Transcreation, and Regional Omnichannel teams) to align content efforts with broader campaign goals. Present ideas to senior stakeholders clearly and persuasively-explaining not just what's possible, but what isn't, and why. Contribute insight into content creation particularly indirect retail, brand retail -especially valuable if you've worked in sectors like retail, consumer goods, FMCG, or lifestyle. Support the development and refinement of toolkits and digital content that reflect on-the-ground retail experiences. Drive deployment and content effectiveness using feedback loops, data, and iteration. What You'll Bring: Proven experience in digital content creation for omnichannel campaigns, desirable within retail, indirect retail, or consumer brands . Strong experience with content strategy -including web, CRM, paid, social, indirect retail. Confidence and clarity as a presenter and stakeholder engager -able to pitch ideas effectively and challenge when necessary. Comfort working with ambiguity and navigating a matrixed environment . Technical proficiency with tools such as: Adobe Creative Cloud Figma Content Management Systems e.g. AEM An understanding of digital brand storytelling , and how to craft content that performs across different consumer touchpoints. Ability to analyse retail trends and provide actionable insight into content impact at the point of sale and across digital interfaces. Demonstrates strong design capabilities, including sketching, concept exploration, and visual development through experimentation, brainstorming, and iterative refinement. Nice to Have: Experience in regulated industries (e.g., vaping, tobacco, alcohol ) where compliance impacts content execution. Technical proficiency with tools such as: Adobe Creative Cloud Figma Content Management Systems e.g. AEM
