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CGI
Site Support Officer - Bristol
CGI Bristol, Gloucestershire
Site Support Officer - Bristol Position Description Join CGI as a Site Support Officer supporting our South West offices in Bristol, Chippenham and Gloucester, where you will play a vital role in maintaining secure, welcoming and well-run environments for colleagues, clients and partners. At CGI, our facilities teams help deliver exceptional workplace experiences that enable collaboration, productivity and operational excellence. In this role, you will take ownership of front-of-house and site support services, ensuring our offices operate safely, efficiently and professionally. You will be trusted to make a meaningful impact across multiple locations while being encouraged to bring forward ideas that enhance the workplace experience, supported by a collaborative team committed to delivering high-quality service. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Your future duties and responsibilities In this role, you will support the safe, secure and professional operation of CGI's South West office estate across Bristol, Chippenham and Gloucester. Acting as a key point of contact on site, you will oversee front-of-house services, security processes and general facilities coordination, helping ensure our workplaces remain welcoming, efficient and secure environments for colleagues and visitors. You will take responsibility for daily site support activities including building patrols, visitor management and contractor escorting, while also supporting operational tasks such as handling deliveries, managing incoming mail and raising facilities maintenance requests. You will work closely with colleagues across facilities and security teams, using your initiative to maintain high standards across our offices and ensure smooth day-to-day operations. Due to the nature of the work, we require a willingness to operate at unsociable times due to occasional requirements to extend building opening hours. Key responsibilities Deliver & Support: Provide professional front-of-house services and act as a key point of contact for visitors and colleagues. Secure & Protect: Conduct building patrols, manage visitor sign-in processes and escort contractors across site. Coordinate & Maintain: Receive deliveries, distribute mail and raise maintenance or facilities issues with relevant teams. Monitor & Improve: Maintain high standards of safety, security and operational efficiency across multiple office locations. Collaborate & Communicate: Work closely with facilities and security teams to ensure seamless site operations. Respond & Adapt: Support extended building opening hours when required and assist with wider site operational needs. Required qualifications to be successful in this role You should have experience working in a commercial premises or facilities environment, ideally within a security or front-of-house role. Strong communication skills, a professional and approachable manner, and the ability to manage responsibilities across multiple sites are essential. Essential qualifications A current SIA licence. Experience working within commercial premises or facilities environments. Knowledge of Health & Safety practices and site security procedures. Strong communication and customer service skills for client-facing interactions. Good IT skills and ability to manage administrative tasks such as logging visitors and raising maintenance requests. A professional, reliable and presentable approach to workplace services. Ability to obtain or already hold National Security Vetting (NSV) Security Check (SC) clearance. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Apr 20, 2026
Full time
Site Support Officer - Bristol Position Description Join CGI as a Site Support Officer supporting our South West offices in Bristol, Chippenham and Gloucester, where you will play a vital role in maintaining secure, welcoming and well-run environments for colleagues, clients and partners. At CGI, our facilities teams help deliver exceptional workplace experiences that enable collaboration, productivity and operational excellence. In this role, you will take ownership of front-of-house and site support services, ensuring our offices operate safely, efficiently and professionally. You will be trusted to make a meaningful impact across multiple locations while being encouraged to bring forward ideas that enhance the workplace experience, supported by a collaborative team committed to delivering high-quality service. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Your future duties and responsibilities In this role, you will support the safe, secure and professional operation of CGI's South West office estate across Bristol, Chippenham and Gloucester. Acting as a key point of contact on site, you will oversee front-of-house services, security processes and general facilities coordination, helping ensure our workplaces remain welcoming, efficient and secure environments for colleagues and visitors. You will take responsibility for daily site support activities including building patrols, visitor management and contractor escorting, while also supporting operational tasks such as handling deliveries, managing incoming mail and raising facilities maintenance requests. You will work closely with colleagues across facilities and security teams, using your initiative to maintain high standards across our offices and ensure smooth day-to-day operations. Due to the nature of the work, we require a willingness to operate at unsociable times due to occasional requirements to extend building opening hours. Key responsibilities Deliver & Support: Provide professional front-of-house services and act as a key point of contact for visitors and colleagues. Secure & Protect: Conduct building patrols, manage visitor sign-in processes and escort contractors across site. Coordinate & Maintain: Receive deliveries, distribute mail and raise maintenance or facilities issues with relevant teams. Monitor & Improve: Maintain high standards of safety, security and operational efficiency across multiple office locations. Collaborate & Communicate: Work closely with facilities and security teams to ensure seamless site operations. Respond & Adapt: Support extended building opening hours when required and assist with wider site operational needs. Required qualifications to be successful in this role You should have experience working in a commercial premises or facilities environment, ideally within a security or front-of-house role. Strong communication skills, a professional and approachable manner, and the ability to manage responsibilities across multiple sites are essential. Essential qualifications A current SIA licence. Experience working within commercial premises or facilities environments. Knowledge of Health & Safety practices and site security procedures. Strong communication and customer service skills for client-facing interactions. Good IT skills and ability to manage administrative tasks such as logging visitors and raising maintenance requests. A professional, reliable and presentable approach to workplace services. Ability to obtain or already hold National Security Vetting (NSV) Security Check (SC) clearance. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Capital One UK
Technical Programme Manager
Capital One UK Mayfield, Derbyshire
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Technical Programme Manager About the role At Capital One, a strong emphasis on technology enabled change is vital as a large proportion of our business strategy is enabled through technology related change. As a Technical Program Manager (TPM), we're looking for someone that can help us build world class technical solutions, to ultimately enable Capital One customers to have incredible experiences. You will play a key role in defining and delivering the future of Capital One architecture. In this role you'll not only be working with a dynamic tech team, but also collaborate with cross functional teams across the business to help define product roadmaps and ultimately future strategy. In addition to the technical programs, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organisation what a great TPM can achieve. We're always thinking about what's next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That's where you come in. What you'll do Lead programs that deliver on critical business goals, overseeing the full lifecycle including planning, execution and delivery Bring cross functional resources together to tackle a wide range of technical business problems Contribute to the evolution and the effective day to day running of the TPM and wider change management function, leveraging your industry knowledge and experience to help build a best in class TPM function Inspire and influence others to focus on solving clear customer problems and deliver with a customer-first mindset. Provide clear communication and coordination between delivery teams and wider business stakeholders Adapt your methodology and style to suit different scenarios Challenge and stress testing plans, scope and delivery approaches Deal with ambiguity and navigating effectively when processes are not clearly defined or understood Identify ways to improve overall efficiency and ways of working for the TPM and delivery teams What we're looking for Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives Excellent problem solving skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business Proven experience of managing cross team dependencies, risks and issues You are confident in leading through ambiguity, in a fast paced, changing environment Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. A credible track record of improving the effectiveness of delivery Proven experience of managing cross team governance and reporting A passion for leading, coaching and nurturing the very best talent Comfortable working in a complex regulated environment (experience is desirable) Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you'll be based in our Nottingham office and expected to be in office 3 days a week. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be handsomely rewarded with a role contributing to the long term strategy for an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit: We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 20, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Technical Programme Manager About the role At Capital One, a strong emphasis on technology enabled change is vital as a large proportion of our business strategy is enabled through technology related change. As a Technical Program Manager (TPM), we're looking for someone that can help us build world class technical solutions, to ultimately enable Capital One customers to have incredible experiences. You will play a key role in defining and delivering the future of Capital One architecture. In this role you'll not only be working with a dynamic tech team, but also collaborate with cross functional teams across the business to help define product roadmaps and ultimately future strategy. In addition to the technical programs, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organisation what a great TPM can achieve. We're always thinking about what's next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That's where you come in. What you'll do Lead programs that deliver on critical business goals, overseeing the full lifecycle including planning, execution and delivery Bring cross functional resources together to tackle a wide range of technical business problems Contribute to the evolution and the effective day to day running of the TPM and wider change management function, leveraging your industry knowledge and experience to help build a best in class TPM function Inspire and influence others to focus on solving clear customer problems and deliver with a customer-first mindset. Provide clear communication and coordination between delivery teams and wider business stakeholders Adapt your methodology and style to suit different scenarios Challenge and stress testing plans, scope and delivery approaches Deal with ambiguity and navigating effectively when processes are not clearly defined or understood Identify ways to improve overall efficiency and ways of working for the TPM and delivery teams What we're looking for Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives Excellent problem solving skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business Proven experience of managing cross team dependencies, risks and issues You are confident in leading through ambiguity, in a fast paced, changing environment Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. A credible track record of improving the effectiveness of delivery Proven experience of managing cross team governance and reporting A passion for leading, coaching and nurturing the very best talent Comfortable working in a complex regulated environment (experience is desirable) Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you'll be based in our Nottingham office and expected to be in office 3 days a week. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be handsomely rewarded with a role contributing to the long term strategy for an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit: We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Capital One UK
Technical Programme Manager
Capital One UK Nottingham, Nottinghamshire
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Technical Programme Manager About the role At Capital One, a strong emphasis on technology enabled change is vital as a large proportion of our business strategy is enabled through technology related change. As a Technical Program Manager (TPM), we're looking for someone that can help us build world class technical solutions, to ultimately enable Capital One customers to have incredible experiences. You will play a key role in defining and delivering the future of Capital One architecture. In this role you'll not only be working with a dynamic tech team, but also collaborate with cross functional teams across the business to help define product roadmaps and ultimately future strategy. In addition to the technical programs, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organisation what a great TPM can achieve. We're always thinking about what's next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That's where you come in. What you'll do Lead programs that deliver on critical business goals, overseeing the full lifecycle including planning, execution and delivery Bring cross functional resources together to tackle a wide range of technical business problems Contribute to the evolution and the effective day to day running of the TPM and wider change management function, leveraging your industry knowledge and experience to help build a best in class TPM function Inspire and influence others to focus on solving clear customer problems and deliver with a customer-first mindset. Provide clear communication and coordination between delivery teams and wider business stakeholders Adapt your methodology and style to suit different scenarios Challenge and stress testing plans, scope and delivery approaches Deal with ambiguity and navigating effectively when processes are not clearly defined or understood Identify ways to improve overall efficiency and ways of working for the TPM and delivery teams What we're looking for Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives Excellent problem solving skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business Proven experience of managing cross team dependencies, risks and issues You are confident in leading through ambiguity, in a fast paced, changing environment Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. A credible track record of improving the effectiveness of delivery Proven experience of managing cross team governance and reporting A passion for leading, coaching and nurturing the very best talent Comfortable working in a complex regulated environment (experience is desirable) Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you'll be based in our Nottingham office and expected to be in office 3 days a week. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be handsomely rewarded with a role contributing to the long term strategy for an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit: We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 20, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Technical Programme Manager About the role At Capital One, a strong emphasis on technology enabled change is vital as a large proportion of our business strategy is enabled through technology related change. As a Technical Program Manager (TPM), we're looking for someone that can help us build world class technical solutions, to ultimately enable Capital One customers to have incredible experiences. You will play a key role in defining and delivering the future of Capital One architecture. In this role you'll not only be working with a dynamic tech team, but also collaborate with cross functional teams across the business to help define product roadmaps and ultimately future strategy. In addition to the technical programs, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organisation what a great TPM can achieve. We're always thinking about what's next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That's where you come in. What you'll do Lead programs that deliver on critical business goals, overseeing the full lifecycle including planning, execution and delivery Bring cross functional resources together to tackle a wide range of technical business problems Contribute to the evolution and the effective day to day running of the TPM and wider change management function, leveraging your industry knowledge and experience to help build a best in class TPM function Inspire and influence others to focus on solving clear customer problems and deliver with a customer-first mindset. Provide clear communication and coordination between delivery teams and wider business stakeholders Adapt your methodology and style to suit different scenarios Challenge and stress testing plans, scope and delivery approaches Deal with ambiguity and navigating effectively when processes are not clearly defined or understood Identify ways to improve overall efficiency and ways of working for the TPM and delivery teams What we're looking for Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives Excellent problem solving skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business Proven experience of managing cross team dependencies, risks and issues You are confident in leading through ambiguity, in a fast paced, changing environment Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. A credible track record of improving the effectiveness of delivery Proven experience of managing cross team governance and reporting A passion for leading, coaching and nurturing the very best talent Comfortable working in a complex regulated environment (experience is desirable) Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you'll be based in our Nottingham office and expected to be in office 3 days a week. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be handsomely rewarded with a role contributing to the long term strategy for an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit: We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Customer Service Officer - Canary Wharf
GEDU Services Pvt. Ltd.
Department Customer Services Location East London - Canary Wharf Type of Contract Permanent / Part-time (30 Hours) About Us GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare - and more. Our Vision Changing Lives through Education The Role The Customer Service Officer is responsible for solving our customers' problems from start-to-finish so that they can get back to enjoying their experience at GBS as quickly and effortlessly as possible. GBS has implemented several key systems across the whole organisation whilst also implementing several new procedures across the Operations Function. These ensure GBS provides an optimal customer (student) experience. By utilising these systems, the Customer Support Officer will provide customers with support, advice and the peace of mind that their current issue is resolved. This is a 5 days per week role with shift patterns Monday: 2pm - 8pm Tuesday: 2pm - 8pm Thursday: 2pm - 8pm Saturday: 9am - 3pm Sunday: 9am - 3pm This role is not eligible for visa sponsorship! What the role involves Providing high quality student administration and 'one-stop shop' student advice service on Campus in collaboration with other operational teams such as Facilities, Welfare and IT. Responding to enquiries from students, providing detailed responses to their enquiries about the types of support available. Apply sensitivity and discretion when dealing with confidential information and confidently refer more complex issues to specialist staff. Respond with speed and accuracy to email, phone, and in-person enquiries. Work flexibly as part of the Customer Services Team and be available for occasional evening and weekend work as required. About You Degree or equivalent qualification, reflecting a strong foundation in relevant academic or professional disciplines. Exceptional interpersonal, oral, and written communication skills, with the ability to engage effectively with students and staff from culturally and linguistically diverse backgrounds. Strong written communication abilities, including a professional and inclusive telephone manner. Proven ability to prioritise tasks and manage competing work demands to meet deadlines efficiently and effectively. Meticulous attention to detail, ensuring accuracy and quality in all administrative tasks. Strong organisational and administrative skills, contributing to smooth and efficient operations. Job Description Excellent problem-solving abilities, with the capacity to analyse issues, follow up, and implement effective resolutions in a timely manner. Proficient in Microsoft systems and general IT applications, with the ability to leverage technology to enhance productivity and inclusivity. Capable of working to established KPIs and Service Level Agreements, consistently delivering high-quality outcomes. What we offer 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus "GBS has been a good place for professional growth. I have received great support from managers and colleagues who have encouraged me to develop new skills and take on more senior roles. Their mentorship has been invaluable to help me advance in my career." - Barbara Vargas (Professional Services Employee) GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Apr 15, 2026
Full time
Department Customer Services Location East London - Canary Wharf Type of Contract Permanent / Part-time (30 Hours) About Us GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare - and more. Our Vision Changing Lives through Education The Role The Customer Service Officer is responsible for solving our customers' problems from start-to-finish so that they can get back to enjoying their experience at GBS as quickly and effortlessly as possible. GBS has implemented several key systems across the whole organisation whilst also implementing several new procedures across the Operations Function. These ensure GBS provides an optimal customer (student) experience. By utilising these systems, the Customer Support Officer will provide customers with support, advice and the peace of mind that their current issue is resolved. This is a 5 days per week role with shift patterns Monday: 2pm - 8pm Tuesday: 2pm - 8pm Thursday: 2pm - 8pm Saturday: 9am - 3pm Sunday: 9am - 3pm This role is not eligible for visa sponsorship! What the role involves Providing high quality student administration and 'one-stop shop' student advice service on Campus in collaboration with other operational teams such as Facilities, Welfare and IT. Responding to enquiries from students, providing detailed responses to their enquiries about the types of support available. Apply sensitivity and discretion when dealing with confidential information and confidently refer more complex issues to specialist staff. Respond with speed and accuracy to email, phone, and in-person enquiries. Work flexibly as part of the Customer Services Team and be available for occasional evening and weekend work as required. About You Degree or equivalent qualification, reflecting a strong foundation in relevant academic or professional disciplines. Exceptional interpersonal, oral, and written communication skills, with the ability to engage effectively with students and staff from culturally and linguistically diverse backgrounds. Strong written communication abilities, including a professional and inclusive telephone manner. Proven ability to prioritise tasks and manage competing work demands to meet deadlines efficiently and effectively. Meticulous attention to detail, ensuring accuracy and quality in all administrative tasks. Strong organisational and administrative skills, contributing to smooth and efficient operations. Job Description Excellent problem-solving abilities, with the capacity to analyse issues, follow up, and implement effective resolutions in a timely manner. Proficient in Microsoft systems and general IT applications, with the ability to leverage technology to enhance productivity and inclusivity. Capable of working to established KPIs and Service Level Agreements, consistently delivering high-quality outcomes. What we offer 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus "GBS has been a good place for professional growth. I have received great support from managers and colleagues who have encouraged me to develop new skills and take on more senior roles. Their mentorship has been invaluable to help me advance in my career." - Barbara Vargas (Professional Services Employee) GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Data Systems Officer
NIFHA - Northern Ireland Federation of Housing Association Holywood, County Down
Location: Radius House, 3-7 Redburn Square, Holywood, BT18 9HZ Contract: Permanent Hours: 37 Job Ref: FHA04448 The Data Systems Officer will be responsible for ensuring the data held within the organisation, including the Housing Management System is up to date and accurate. The postholder will play a critical role in managing, maintaining, and improving the organisations data and information systems to support the delivery of new homes, property development programmes, Asset Management attributes and Communities rental information aligned to the Asset. The postholder will ensure that high-quality, timely, and accessible data underpins decision making, performance reporting, and compliance across the organisation. Qualifications 1. Good general level of education to include at least 5 GCSE's (at a minimum of Grade C) or equivalent to include English and Maths OR QCF Level II (previously NVQ) in Information Technology or equivalent relevant qualification. AND Two year's administration experience working in a business environment including operation of a bespoke computerised system. 2. Experience managing and maintaining data systems, ideally within housing, property development, construction, or a related sector. 3. Strong IT skills, including advanced Excel, database management, and reporting tools (e.g. Power BI, SQL, or similar). 4. Analytical mindset with the ability to translate data into meaningful insight. 5. A current full driving licence and access to a suitable form of transport (where an applicant indicates that a disability prohibits them from driving, this criterion will be waived at the shortlisting stage. In such circumstances, consideration will be given in any subsequent offer of appointment to suitable alternative arrangements that the candidate may be able to put in place that would enable them to meet the travel requirements for the post). The Association Radius Housing provides quality and affordable social housing in over 80 towns and cities throughout Northern Ireland. We provide a range of services, from sheltered housing for the over 55's and general needs housing for families and single people, as well as specialist care and support facilities for the frail, elderly, people with dementia and learning disabilities and other complex needs. Our aim is to be an employer of choice and to recruit employees who will embrace our vision and values and fulfil our performance standards within their role. In return we offer a range of benefits to employees including great on-job training, a contributory pension scheme, a health cash plan which can provide help with dental, optician and medical costs (including cover for dependent children in full time education up to 18 years of age), free employee health checks and a Cycle to Work scheme. Flexibility regarding working hours is also offered in some areas of the business. Radius reserves the right to enhance criteria to facilitate shortlisting. Association wide waiting lists may be compiled for future same or similar vacancies permanent / fixed term which may arise. Radius is an Equal Opportunities Employer. Please clickhere to view Radius's Applicant Privacy Notice. Radius Housing, 3-7 Redburn Square, Holywood, County Down, BT18 9HZ
Apr 14, 2026
Full time
Location: Radius House, 3-7 Redburn Square, Holywood, BT18 9HZ Contract: Permanent Hours: 37 Job Ref: FHA04448 The Data Systems Officer will be responsible for ensuring the data held within the organisation, including the Housing Management System is up to date and accurate. The postholder will play a critical role in managing, maintaining, and improving the organisations data and information systems to support the delivery of new homes, property development programmes, Asset Management attributes and Communities rental information aligned to the Asset. The postholder will ensure that high-quality, timely, and accessible data underpins decision making, performance reporting, and compliance across the organisation. Qualifications 1. Good general level of education to include at least 5 GCSE's (at a minimum of Grade C) or equivalent to include English and Maths OR QCF Level II (previously NVQ) in Information Technology or equivalent relevant qualification. AND Two year's administration experience working in a business environment including operation of a bespoke computerised system. 2. Experience managing and maintaining data systems, ideally within housing, property development, construction, or a related sector. 3. Strong IT skills, including advanced Excel, database management, and reporting tools (e.g. Power BI, SQL, or similar). 4. Analytical mindset with the ability to translate data into meaningful insight. 5. A current full driving licence and access to a suitable form of transport (where an applicant indicates that a disability prohibits them from driving, this criterion will be waived at the shortlisting stage. In such circumstances, consideration will be given in any subsequent offer of appointment to suitable alternative arrangements that the candidate may be able to put in place that would enable them to meet the travel requirements for the post). The Association Radius Housing provides quality and affordable social housing in over 80 towns and cities throughout Northern Ireland. We provide a range of services, from sheltered housing for the over 55's and general needs housing for families and single people, as well as specialist care and support facilities for the frail, elderly, people with dementia and learning disabilities and other complex needs. Our aim is to be an employer of choice and to recruit employees who will embrace our vision and values and fulfil our performance standards within their role. In return we offer a range of benefits to employees including great on-job training, a contributory pension scheme, a health cash plan which can provide help with dental, optician and medical costs (including cover for dependent children in full time education up to 18 years of age), free employee health checks and a Cycle to Work scheme. Flexibility regarding working hours is also offered in some areas of the business. Radius reserves the right to enhance criteria to facilitate shortlisting. Association wide waiting lists may be compiled for future same or similar vacancies permanent / fixed term which may arise. Radius is an Equal Opportunities Employer. Please clickhere to view Radius's Applicant Privacy Notice. Radius Housing, 3-7 Redburn Square, Holywood, County Down, BT18 9HZ
Multi Trade Operative - Responsive Maintenance
Career Choices Dewis Gyrfa Ltd
Multi Trade Operative - Responsive Maintenance Employer: Torus Group Location: Liverpool, L11 0EL Pay: Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 17/04/2026 About this job Job Advert We are looking for an experienced Multi Trade Operative to join our Construction and Maintenance team at HMS, part of Torus Group, covering the North West. This is a varied, hands-on role for a skilled tradesperson with a strong core trade and the ability to carry out additional trade works to a high standard. If you are a highly skilled Vinyl Floor Layer with experience across domestic and commercial environments, fully competent in wet room installations, cap-and-cove detailing, hot-welded joints, and specialist safety flooring, this role could be ideal for you. You will join a team delivering high-quality, durable, and compliant finishes while supporting our "one job, one visit" approach and providing an excellent service to customers and clients. What You Will Be Doing Deliver complex maintenance and construction works in your core trade, with competence in at least one additional trade (e.g., Joinery, Plumbing, Plastering, Tiling, or Vinyl Flooring) Expert fitting of vinyl sheet flooring, including safety vinyl and specialist resilient products Full wet room installations including cap-and-cove, internal/external mitres, step-downs, and drain detailing Hot welding and cold welding to create hygienic, watertight, and seamless finishes Skilled subfloor preparation, including latexing and smoothing compounds, to ensure durable, high-quality finishes Carry out associated tasks such as plastering and painting to support efficient service delivery Plan and organise work effectively to meet required outputs, priority response times, and performance targets Work within scheduled appointment systems, liaising with customers and colleagues Diagnose faults, undertake pre-measuring and determine repair requirements in line with contractual guidelines Supervise and support apprentices or trainees when required Use mobile and IT systems to receive instructions, complete work orders, and order materials Accurately complete all documentation and system updates Drive and maintain a company vehicle, stock, and equipment responsibly Manage materials efficiently, minimising waste and delays Comply fully with Health & Safety requirements and safe systems of work Participate in training, development, and competency programmes Work collaboratively with schedulers, planners, customer liaison officers, and contractors Take part in an out-of-hours rota when required (additional payment applies) What We Are Looking For City & Guilds or NVQ Level 3 in a core craft discipline (Electrical, Joinery, Plumbing, Plastering, Tiling, or Flooring) Fully competent Vinyl Floor Layer with experience in wet room systems and specialist flooring (desirable but advantageous) Time-served apprenticeship in your core trade Valid CSCS card at the appropriate level Full UK or EU driving licence Proven experience in building maintenance and construction activities Experience of working in a multi-trade environment Strong customer service skills and a customer-focused approach Ability to work independently with minimal supervision Good communication skills and a collaborative mindset Interview Process Candidates will be invited to in-person interviews at our Stonebridge office, which will include a competency-based interview. Additional Information Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed: Right to work verification Qualification certificate check 2x Completed references OH Health Questionnaire Fit For Work DBS check (if required for role) Completion of all new starter documentation including signed T&C's Please note, we reserve the right to close this vacancy early if we receive a high volume of applications. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Apr 14, 2026
Full time
Multi Trade Operative - Responsive Maintenance Employer: Torus Group Location: Liverpool, L11 0EL Pay: Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 17/04/2026 About this job Job Advert We are looking for an experienced Multi Trade Operative to join our Construction and Maintenance team at HMS, part of Torus Group, covering the North West. This is a varied, hands-on role for a skilled tradesperson with a strong core trade and the ability to carry out additional trade works to a high standard. If you are a highly skilled Vinyl Floor Layer with experience across domestic and commercial environments, fully competent in wet room installations, cap-and-cove detailing, hot-welded joints, and specialist safety flooring, this role could be ideal for you. You will join a team delivering high-quality, durable, and compliant finishes while supporting our "one job, one visit" approach and providing an excellent service to customers and clients. What You Will Be Doing Deliver complex maintenance and construction works in your core trade, with competence in at least one additional trade (e.g., Joinery, Plumbing, Plastering, Tiling, or Vinyl Flooring) Expert fitting of vinyl sheet flooring, including safety vinyl and specialist resilient products Full wet room installations including cap-and-cove, internal/external mitres, step-downs, and drain detailing Hot welding and cold welding to create hygienic, watertight, and seamless finishes Skilled subfloor preparation, including latexing and smoothing compounds, to ensure durable, high-quality finishes Carry out associated tasks such as plastering and painting to support efficient service delivery Plan and organise work effectively to meet required outputs, priority response times, and performance targets Work within scheduled appointment systems, liaising with customers and colleagues Diagnose faults, undertake pre-measuring and determine repair requirements in line with contractual guidelines Supervise and support apprentices or trainees when required Use mobile and IT systems to receive instructions, complete work orders, and order materials Accurately complete all documentation and system updates Drive and maintain a company vehicle, stock, and equipment responsibly Manage materials efficiently, minimising waste and delays Comply fully with Health & Safety requirements and safe systems of work Participate in training, development, and competency programmes Work collaboratively with schedulers, planners, customer liaison officers, and contractors Take part in an out-of-hours rota when required (additional payment applies) What We Are Looking For City & Guilds or NVQ Level 3 in a core craft discipline (Electrical, Joinery, Plumbing, Plastering, Tiling, or Flooring) Fully competent Vinyl Floor Layer with experience in wet room systems and specialist flooring (desirable but advantageous) Time-served apprenticeship in your core trade Valid CSCS card at the appropriate level Full UK or EU driving licence Proven experience in building maintenance and construction activities Experience of working in a multi-trade environment Strong customer service skills and a customer-focused approach Ability to work independently with minimal supervision Good communication skills and a collaborative mindset Interview Process Candidates will be invited to in-person interviews at our Stonebridge office, which will include a competency-based interview. Additional Information Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed: Right to work verification Qualification certificate check 2x Completed references OH Health Questionnaire Fit For Work DBS check (if required for role) Completion of all new starter documentation including signed T&C's Please note, we reserve the right to close this vacancy early if we receive a high volume of applications. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Claims Handler/Paralegal - Legal Indemnity
DAC Beachcroft LLP Bristol, Gloucestershire
Claims Handler/Paralegal - Legal Indemnity Department: Professional and Commercial Risk - Claims Handling Employment Type: Permanent Location: Bristol Description Legal Indemnity policies are issued to provide cover for losses arising due to defects in the title to property. Our team advises on the full range of claims and policy wordings including absence of easement, restrictive covenant, rights to light, defective title, planning and building regulation issues. Policyholders can be individuals, commercial property owners/developers or their lenders. Claims range from a neighbour dispute to complex, high-value litigation regarding development of land. Settlement of the claims involves creative thinking with a view to avoiding litigation wherever possible. The Claims Handling team also works across a variety of service lines, including law, construction, architecture, property consultants, financial services, and accounting, offering tailored advice for each sector. Our expertise covers a wide range of claims, from straightforward disputes to complex, high-value cases, assessing professional standards and mitigating risks for our clients. We also handle Management Liability claims i.e. directors and officers and employment practices liability claims. The Claims Handling Team sits within the Professional and Commercial Risks team in our Bristol office. The team is ranked in Tier 1 in both the Legal 500 and Chambers directories, with a number of leading individuals named. It includes commercial litigation together with the longest established professional negligence team in Bristol, acting for most of the leading insurers, as well as large professional services firms themselves including leading global surveyors, solicitors and insurance brokers. Alongside the team sits a market leading claims handling team, DAC Beachcroft Specialist Claims Services, handling several thousand Professional Indemnity and Management Liability claims on an outsourced basis on behalf of London Market Insurers. This role is a claims handling/paralegal role within the Claims Handling Team to handle Legal Indemnity claims, Professional Indemnity and/or Management Liability claims. Key Responsibilities The overall purpose of this role is to provide a timely, professional and high-quality service to clients in the management of Legal Indemnity claims, Professional Indemnity and/or Management Liability claims. You will have delegated authority from the insurer to make coverage decisions in claims worth up to £25k. Above that value you will report to the insurer and provide instructions to panel solicitors. The role will require you to: Manage a varied caseload under supervision. This will include developing a knowledge of property law, insurance law and coverage issues as well as the civil procedure rules and aspects of alternative dispute resolution. Handle a variety of claims against professions as well as building an understanding of each profession's own rules, procedures and regulatory framework and/or claims under Management Liability policies. Conduct the review of new cases, completing case checklist to identify coverage issues. Assess quantum, legal position and establish strategy for the claim. Draft correspondence to policyholders/brokers requesting additional information as required. Resolve claims through negotiation of settlement, rebuttal of claim and/or declining of cover. Review panel reports and obtain instructions when appropriate. Maintain ongoing contact with the insurer and policyholder throughout the process to report on progress and take further instructions. Play a key role in developing and maintaining client relationships. Support the Legal Indemnities team in claims review meetings with the insurer. Ensure that the client's brand and methodology are promoted effectively in all dealings with third parties. Instruct experts and external counsel where appropriate. Ensure that the case management system and hard copy files are updated with diary dates as required by the case. Assume responsibility for quality control and client protocol compliance on own caseload, including accuracy and timeliness of record keeping, file management and management reporting and information. Ensure that the DAC Beachcroft brand and standards are maintained in managing the outputs of other panel firms. Handle confidential information in line with the firms data security protocols. Skills, Knowledge and Expertise The Ideal Candidate Graduate calibre with an excellent academic record and/or previous experience of working as a claims paralegal or similar within the field of professional indemnity is desirable. IT literate with working knowledge of Word and Excel. Good keyboard skills. Knowledge/previous experience of case management systems would be an advantage but training will be provided. Personal Skills Client focused with an ability to build strong relationships with client and third party contacts at all levels. Able to work to deadlines, prioritise own workload effectively under pressure and manage conflicting priorities. Proactive and energetic with a tenacious approach to identifying issues and solving problems. Quality and customer service oriented with a concern for accuracy and an eye for detail. Team oriented. A collegiate approach to sharing knowledge and working with colleagues across locations is essential. Able to progress tasks using own initiative, seeking guidance and input from others where appropriate. Committed and enthusiastic with a mature attitude to work and a desire to commit long term to a career in this field. Confident oral and written communication skills.
Apr 13, 2026
Full time
Claims Handler/Paralegal - Legal Indemnity Department: Professional and Commercial Risk - Claims Handling Employment Type: Permanent Location: Bristol Description Legal Indemnity policies are issued to provide cover for losses arising due to defects in the title to property. Our team advises on the full range of claims and policy wordings including absence of easement, restrictive covenant, rights to light, defective title, planning and building regulation issues. Policyholders can be individuals, commercial property owners/developers or their lenders. Claims range from a neighbour dispute to complex, high-value litigation regarding development of land. Settlement of the claims involves creative thinking with a view to avoiding litigation wherever possible. The Claims Handling team also works across a variety of service lines, including law, construction, architecture, property consultants, financial services, and accounting, offering tailored advice for each sector. Our expertise covers a wide range of claims, from straightforward disputes to complex, high-value cases, assessing professional standards and mitigating risks for our clients. We also handle Management Liability claims i.e. directors and officers and employment practices liability claims. The Claims Handling Team sits within the Professional and Commercial Risks team in our Bristol office. The team is ranked in Tier 1 in both the Legal 500 and Chambers directories, with a number of leading individuals named. It includes commercial litigation together with the longest established professional negligence team in Bristol, acting for most of the leading insurers, as well as large professional services firms themselves including leading global surveyors, solicitors and insurance brokers. Alongside the team sits a market leading claims handling team, DAC Beachcroft Specialist Claims Services, handling several thousand Professional Indemnity and Management Liability claims on an outsourced basis on behalf of London Market Insurers. This role is a claims handling/paralegal role within the Claims Handling Team to handle Legal Indemnity claims, Professional Indemnity and/or Management Liability claims. Key Responsibilities The overall purpose of this role is to provide a timely, professional and high-quality service to clients in the management of Legal Indemnity claims, Professional Indemnity and/or Management Liability claims. You will have delegated authority from the insurer to make coverage decisions in claims worth up to £25k. Above that value you will report to the insurer and provide instructions to panel solicitors. The role will require you to: Manage a varied caseload under supervision. This will include developing a knowledge of property law, insurance law and coverage issues as well as the civil procedure rules and aspects of alternative dispute resolution. Handle a variety of claims against professions as well as building an understanding of each profession's own rules, procedures and regulatory framework and/or claims under Management Liability policies. Conduct the review of new cases, completing case checklist to identify coverage issues. Assess quantum, legal position and establish strategy for the claim. Draft correspondence to policyholders/brokers requesting additional information as required. Resolve claims through negotiation of settlement, rebuttal of claim and/or declining of cover. Review panel reports and obtain instructions when appropriate. Maintain ongoing contact with the insurer and policyholder throughout the process to report on progress and take further instructions. Play a key role in developing and maintaining client relationships. Support the Legal Indemnities team in claims review meetings with the insurer. Ensure that the client's brand and methodology are promoted effectively in all dealings with third parties. Instruct experts and external counsel where appropriate. Ensure that the case management system and hard copy files are updated with diary dates as required by the case. Assume responsibility for quality control and client protocol compliance on own caseload, including accuracy and timeliness of record keeping, file management and management reporting and information. Ensure that the DAC Beachcroft brand and standards are maintained in managing the outputs of other panel firms. Handle confidential information in line with the firms data security protocols. Skills, Knowledge and Expertise The Ideal Candidate Graduate calibre with an excellent academic record and/or previous experience of working as a claims paralegal or similar within the field of professional indemnity is desirable. IT literate with working knowledge of Word and Excel. Good keyboard skills. Knowledge/previous experience of case management systems would be an advantage but training will be provided. Personal Skills Client focused with an ability to build strong relationships with client and third party contacts at all levels. Able to work to deadlines, prioritise own workload effectively under pressure and manage conflicting priorities. Proactive and energetic with a tenacious approach to identifying issues and solving problems. Quality and customer service oriented with a concern for accuracy and an eye for detail. Team oriented. A collegiate approach to sharing knowledge and working with colleagues across locations is essential. Able to progress tasks using own initiative, seeking guidance and input from others where appropriate. Committed and enthusiastic with a mature attitude to work and a desire to commit long term to a career in this field. Confident oral and written communication skills.
JOB SWITCH LTD
Project Surveyor
JOB SWITCH LTD Sittingbourne, Kent
Project Surveyor To oversee and manage a range of high-profile capital projects. To act as lead officer on the projects and liaise with the Council's Leisure and Technical Services teams to ensure the projects are delivered on time and within budget. To act as main point of contact for the works carried out by contractors and provide technical and surveying advice to other service units and stakeholders. Create Project Plans for the delivery of key capital projects. To produce detailed project specifications to ensure that procurement procedures are followed. To review and analyse contract tender returns and make recommendations. To procure and manage projects as directed to deliver within budget and timescale and to the desired quality including the preparation of specifications. To manage the preparation of schedules of work, supervision of works on site with oversight and agreement of final costs form inception through to completion Contract administration of the projects. Monitoring issues and risks and highlighting them to the relevant parties. Use knowledge and experience to exercise due diligence and provide professional surveying advice to colleagues Engage in regular liaison with external stakeholders, funding agencies, local user groups and consultants on project progress including submission of technical data and drafting update reports. To generate accuarate project progress and performance reports, written and verbal for internal audiences and Council Committees. To manage appointed contractors to ensure compliance with all relevant health and safety legislation, provision including fire safety, asbestos management, legionella, electrical and gas safety and ROSPA standards for play areas. To Manage budget monitoring of contracted works To carry out any duties as may from time to time be allocated by the Head of Service To communicate with customers and stakeholders at the required level Commitment to the Council's Strategic Plan To undertake any training and development as required To comply fully with the Council's Equal Opportunity Policy To comply fully with the Council's Health and Safety at Work Policy To assist as required in the Council's Emergency Plan To comply fully with the Council's IT Security Policy To undertake other duties commensurate with the grade of the post Degree qualified in a related discipline. Project Surveyor A chartered member of the CIOB or RICS with a minimum 3 years post qualification experience would be advantageous in the role. A CSCS yellow card holder is a prerequisite for this role. Project Surveyor Knowledge and experience of estates maintenance and surveying work in non-domestic properties including diagnosis of defects and detailed report writing, preparation of drawings and specifications of work for tender, planned maintenance programmes, management of contracts and condition surveys, Schedules of dilapidations, preferably within the public sector. Project Surveyor At least 3 years' experience of project management. An understanding of the National shedule of rates (NSR) and their application to works. A working knowledge of grounds maintenance. Knowledge of service level agreements. Able to manage multiple projects and clients at any one time. Knowledge of health and safety legislation relating to non-domestic buildings including fire safety, asbestos, control of legionella, gas and electricity regulations. Knowledge of CDM 2015 Regulations and an understanding of all duty holders' responsibilities. A working knowledge of building and landscape contracts. Experience using the JCT suite of contracts is preferred. NEC knowledge also beneficial. Good communication and negotiating skills Ability to write detailed reports in clear English Good IT skills and the ability to use bespoke procurement software. Ability to manage and prioritise own workload to ensure that deadlines are met while able to work autonomously as required. Knowledge of ROSPA Play areas guidance Ability to travel to different sites as required Ability to prepare drawings using AutoCAD Knowledge of non-domestic mechanical and electrical installations. Knowledge of local government/public sector procurement legislation, and guidelines.
Apr 13, 2026
Contractor
Project Surveyor To oversee and manage a range of high-profile capital projects. To act as lead officer on the projects and liaise with the Council's Leisure and Technical Services teams to ensure the projects are delivered on time and within budget. To act as main point of contact for the works carried out by contractors and provide technical and surveying advice to other service units and stakeholders. Create Project Plans for the delivery of key capital projects. To produce detailed project specifications to ensure that procurement procedures are followed. To review and analyse contract tender returns and make recommendations. To procure and manage projects as directed to deliver within budget and timescale and to the desired quality including the preparation of specifications. To manage the preparation of schedules of work, supervision of works on site with oversight and agreement of final costs form inception through to completion Contract administration of the projects. Monitoring issues and risks and highlighting them to the relevant parties. Use knowledge and experience to exercise due diligence and provide professional surveying advice to colleagues Engage in regular liaison with external stakeholders, funding agencies, local user groups and consultants on project progress including submission of technical data and drafting update reports. To generate accuarate project progress and performance reports, written and verbal for internal audiences and Council Committees. To manage appointed contractors to ensure compliance with all relevant health and safety legislation, provision including fire safety, asbestos management, legionella, electrical and gas safety and ROSPA standards for play areas. To Manage budget monitoring of contracted works To carry out any duties as may from time to time be allocated by the Head of Service To communicate with customers and stakeholders at the required level Commitment to the Council's Strategic Plan To undertake any training and development as required To comply fully with the Council's Equal Opportunity Policy To comply fully with the Council's Health and Safety at Work Policy To assist as required in the Council's Emergency Plan To comply fully with the Council's IT Security Policy To undertake other duties commensurate with the grade of the post Degree qualified in a related discipline. Project Surveyor A chartered member of the CIOB or RICS with a minimum 3 years post qualification experience would be advantageous in the role. A CSCS yellow card holder is a prerequisite for this role. Project Surveyor Knowledge and experience of estates maintenance and surveying work in non-domestic properties including diagnosis of defects and detailed report writing, preparation of drawings and specifications of work for tender, planned maintenance programmes, management of contracts and condition surveys, Schedules of dilapidations, preferably within the public sector. Project Surveyor At least 3 years' experience of project management. An understanding of the National shedule of rates (NSR) and their application to works. A working knowledge of grounds maintenance. Knowledge of service level agreements. Able to manage multiple projects and clients at any one time. Knowledge of health and safety legislation relating to non-domestic buildings including fire safety, asbestos, control of legionella, gas and electricity regulations. Knowledge of CDM 2015 Regulations and an understanding of all duty holders' responsibilities. A working knowledge of building and landscape contracts. Experience using the JCT suite of contracts is preferred. NEC knowledge also beneficial. Good communication and negotiating skills Ability to write detailed reports in clear English Good IT skills and the ability to use bespoke procurement software. Ability to manage and prioritise own workload to ensure that deadlines are met while able to work autonomously as required. Knowledge of ROSPA Play areas guidance Ability to travel to different sites as required Ability to prepare drawings using AutoCAD Knowledge of non-domestic mechanical and electrical installations. Knowledge of local government/public sector procurement legislation, and guidelines.
Hamilton Woods
Technical Officer
Hamilton Woods
Technical Officer Permanent 51,500 Buckinghamshire Hamilton Woods Associates are currently recruiting for a Technical Officer on a permanent basis to deliver day-to-day repairs and minor projects to improve and protect homes. Duties of the Technical Officer role will include, but is not limited to: Deliver day-to-day repairs and minor projects to improve and protect homes Manage work safely, efficiently, and cost-effectively Support responsive repairs during and occasionally outside office hours Ensure fair, high-quality service that maximises asset value Work closely with teams, contractors, and stakeholders Provide excellent customer service aligned with organisational values Involve tenants and leaseholders in service design and delivery Manage projects and contractors, ensuring quality and compliance Provide technical advice and support to colleagues and stakeholders Manage project finances, accounts, invoices, and certifications Produce project updates, reviews, and support inspections Essential Requirements for the Technical Officer: UK Driving Licence A relevant technical qualification or demonstrable equivalent experience in a similar role. To be considered for this exciting role, please contact Lucie Houston - Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.
Apr 12, 2026
Full time
Technical Officer Permanent 51,500 Buckinghamshire Hamilton Woods Associates are currently recruiting for a Technical Officer on a permanent basis to deliver day-to-day repairs and minor projects to improve and protect homes. Duties of the Technical Officer role will include, but is not limited to: Deliver day-to-day repairs and minor projects to improve and protect homes Manage work safely, efficiently, and cost-effectively Support responsive repairs during and occasionally outside office hours Ensure fair, high-quality service that maximises asset value Work closely with teams, contractors, and stakeholders Provide excellent customer service aligned with organisational values Involve tenants and leaseholders in service design and delivery Manage projects and contractors, ensuring quality and compliance Provide technical advice and support to colleagues and stakeholders Manage project finances, accounts, invoices, and certifications Produce project updates, reviews, and support inspections Essential Requirements for the Technical Officer: UK Driving Licence A relevant technical qualification or demonstrable equivalent experience in a similar role. To be considered for this exciting role, please contact Lucie Houston - Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.
Asset Management Officer
jobs.jerseyeveningpost.com-job boards
Our client is seeking an Asset Management Officer to assist the Head of Property and Asset Management in delivering a comprehensive Asset Management Strategy. This position is pivotal in ensuring the effective performance of assets in environmental, social, and economic contexts. The officer will be responsible for managing day-to-day tasks and conducting routine assessments of properties to determine the best course of action-be it retention, refurbishment, or redevelopment. The role requires a focus on best practices to deliver optimal services aligned with the organisation's strategic vision and objectives. Candidates will contribute to core activities including lifecycle planning, asset data integrity, and the integration of emerging technologies. The position demands strong collaboration across various teams to achieve excellent outcomes for clients and drive long-term asset management goals. Job Duties: Support the Asset Management Lead in achieving compliance with ISO55000 standards Assist in maintaining a strategic portfolio review for assessing estate performance Use and enhance the asset database for lifecycle costing analysis Collaborate with IT to develop asset dashboards in Power BI Create automation flows for various datasets Establish and manage the planned maintenance programme in line with budgetary constraints Enhance the property component database for improved management Support the integration of IoT technologies within asset management initiatives Run the programme for the digitalisation of property assets Assist in delivering annual valuations of properties Process annual assessments for local property taxes Amend standard specifications to ensure quality in developments Review and maintain accurate property and component data Support the management of commercial leases and licences Process condition surveys and ensure proper documentation in the system Maintain database integrity towards achieving real-time reporting Engage with stakeholders for land-related legal queries Collect and report key performance data across the asset management team Job Requirements: Degree educated in a relevant property or data discipline, with a passion for construction, asset management, sustainability, and technology A minimum of five years' experience in Property, Asset Management, or the Construction industry Strong ability to analyse and manage large volumes of data Exceptional client service and communication skills, both verbal and written Excellent prioritisation and organisational skills A collaborative team player with advanced computer literacy, particularly in Microsoft Office, and the capacity to learn bespoke software Alignment with the values and culture suitable for addressing diverse challenges Entitled to work with residential status Clean driving licence What You'll Love: Our client offers a competitive salary, a range of training and development opportunities, and an attractive benefits package including 25 days of holiday, a pension, and comprehensive private medical and dental coverage. They also provide parking in town as needed, retail and leisure discounts, and opportunities for engaging in social events. This full-time role involves working 37 hours per week from Monday to Friday, presenting a unique opportunity to contribute to impactful housing solutions and make a difference. Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here
Apr 10, 2026
Full time
Our client is seeking an Asset Management Officer to assist the Head of Property and Asset Management in delivering a comprehensive Asset Management Strategy. This position is pivotal in ensuring the effective performance of assets in environmental, social, and economic contexts. The officer will be responsible for managing day-to-day tasks and conducting routine assessments of properties to determine the best course of action-be it retention, refurbishment, or redevelopment. The role requires a focus on best practices to deliver optimal services aligned with the organisation's strategic vision and objectives. Candidates will contribute to core activities including lifecycle planning, asset data integrity, and the integration of emerging technologies. The position demands strong collaboration across various teams to achieve excellent outcomes for clients and drive long-term asset management goals. Job Duties: Support the Asset Management Lead in achieving compliance with ISO55000 standards Assist in maintaining a strategic portfolio review for assessing estate performance Use and enhance the asset database for lifecycle costing analysis Collaborate with IT to develop asset dashboards in Power BI Create automation flows for various datasets Establish and manage the planned maintenance programme in line with budgetary constraints Enhance the property component database for improved management Support the integration of IoT technologies within asset management initiatives Run the programme for the digitalisation of property assets Assist in delivering annual valuations of properties Process annual assessments for local property taxes Amend standard specifications to ensure quality in developments Review and maintain accurate property and component data Support the management of commercial leases and licences Process condition surveys and ensure proper documentation in the system Maintain database integrity towards achieving real-time reporting Engage with stakeholders for land-related legal queries Collect and report key performance data across the asset management team Job Requirements: Degree educated in a relevant property or data discipline, with a passion for construction, asset management, sustainability, and technology A minimum of five years' experience in Property, Asset Management, or the Construction industry Strong ability to analyse and manage large volumes of data Exceptional client service and communication skills, both verbal and written Excellent prioritisation and organisational skills A collaborative team player with advanced computer literacy, particularly in Microsoft Office, and the capacity to learn bespoke software Alignment with the values and culture suitable for addressing diverse challenges Entitled to work with residential status Clean driving licence What You'll Love: Our client offers a competitive salary, a range of training and development opportunities, and an attractive benefits package including 25 days of holiday, a pension, and comprehensive private medical and dental coverage. They also provide parking in town as needed, retail and leisure discounts, and opportunities for engaging in social events. This full-time role involves working 37 hours per week from Monday to Friday, presenting a unique opportunity to contribute to impactful housing solutions and make a difference. Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here
Guildmore Limited
Site Manager
Guildmore Limited
Guildmore Planned Works team is seeking a proactive and experienced Site Manager to join us on a permanent basis. Reporting to the Contracts Manager, you will be responsible for the onsite supervision of supply chain partners, ensuring the timely delivery of contracted work orders to high-quality standards. You ll ensure that all works are delivered in compliance with contract specifications, health and safety regulations, and customer satisfaction requirements. Ideally, you will have experience in fire safety disciplines including fire stopping, fire door remediation, and related compliance works making this an excellent opportunity for someone with a background in planned maintenance and safety-critical environments. Key ResponsibilitiesPlanning & Delivery Review all work orders and specifications before authorising commencement, identifying and reporting any discrepancies to the Operations Manager. Continuously review and update the contract works programme, focusing on critical path issues to avoid delays. Prepare, manage, and monitor RAMS (Risk Assessments and Method Statements) and toolbox talks, ensuring strict adherence to Health & Safety regulations. Record and log instructions, variations, and additional works as directed by the client, providing early warnings on potential delays or disruptions. Collaborate closely with the Resident Liaison Officer (RLO) and administrators, providing timely updates on planned activities to facilitate clear communication with residents. Produce detailed property condition reports and photographic records prior to the start of any works. Plan, program, and coordinate the activities of operatives and the supply chain to ensure efficient and timely progress with minimal disruption to residents. Compliance & Quality Ensure all operatives and subcontractors are properly inducted and adhere to site safety protocols, including the use of PPE. Conduct regular site inspections to monitor progress, ensuring alignment with project specifications and schedules. Liaise with the project Quantity Surveyor to stay informed of commercial requirements and potential risks. Plan and review work carried out by operatives and subcontractors, addressing any issues promptly. Prepare snagging lists and confirm satisfactory visual inspections of works at the earliest opportunity. Adhere to the Guildmore Quality, Environmental, and Management System (QEMS), ensuring timely and accurate site reports. Uphold strict confidentiality and compliance with all company policies and procedures. Leadership & Representation Act as a representative of Guildmore, promoting equality, diversity, and inclusion in all activities. Champion our Safety-First culture and support sustainability and environmental improvement initiatives. Candidate RequirementsEssential Experience working in social housing. Solid understanding of planned works, including internal and external refurbishments. Strong Health & Safety awareness and site management skills. Commercial awareness and ability to manage operational costs and risks. Client management and effective communication experience. Experience in managing supply chains and subcontractors. Desirable Experience in fire safety works, including: Fire stopping Fire door inspections and remediation Compliance with post-Grenfell fire safety regulations Awareness of ISO 9001 & 14001 standards and commitment to quality and environmental compliance. What We Offer Competitive salary and benefits package. A supportive, family-owned company culture that values collaboration, respect, and long-term relationships. Career development and training opportunities in a growing, mission-driven business.
Apr 09, 2026
Full time
Guildmore Planned Works team is seeking a proactive and experienced Site Manager to join us on a permanent basis. Reporting to the Contracts Manager, you will be responsible for the onsite supervision of supply chain partners, ensuring the timely delivery of contracted work orders to high-quality standards. You ll ensure that all works are delivered in compliance with contract specifications, health and safety regulations, and customer satisfaction requirements. Ideally, you will have experience in fire safety disciplines including fire stopping, fire door remediation, and related compliance works making this an excellent opportunity for someone with a background in planned maintenance and safety-critical environments. Key ResponsibilitiesPlanning & Delivery Review all work orders and specifications before authorising commencement, identifying and reporting any discrepancies to the Operations Manager. Continuously review and update the contract works programme, focusing on critical path issues to avoid delays. Prepare, manage, and monitor RAMS (Risk Assessments and Method Statements) and toolbox talks, ensuring strict adherence to Health & Safety regulations. Record and log instructions, variations, and additional works as directed by the client, providing early warnings on potential delays or disruptions. Collaborate closely with the Resident Liaison Officer (RLO) and administrators, providing timely updates on planned activities to facilitate clear communication with residents. Produce detailed property condition reports and photographic records prior to the start of any works. Plan, program, and coordinate the activities of operatives and the supply chain to ensure efficient and timely progress with minimal disruption to residents. Compliance & Quality Ensure all operatives and subcontractors are properly inducted and adhere to site safety protocols, including the use of PPE. Conduct regular site inspections to monitor progress, ensuring alignment with project specifications and schedules. Liaise with the project Quantity Surveyor to stay informed of commercial requirements and potential risks. Plan and review work carried out by operatives and subcontractors, addressing any issues promptly. Prepare snagging lists and confirm satisfactory visual inspections of works at the earliest opportunity. Adhere to the Guildmore Quality, Environmental, and Management System (QEMS), ensuring timely and accurate site reports. Uphold strict confidentiality and compliance with all company policies and procedures. Leadership & Representation Act as a representative of Guildmore, promoting equality, diversity, and inclusion in all activities. Champion our Safety-First culture and support sustainability and environmental improvement initiatives. Candidate RequirementsEssential Experience working in social housing. Solid understanding of planned works, including internal and external refurbishments. Strong Health & Safety awareness and site management skills. Commercial awareness and ability to manage operational costs and risks. Client management and effective communication experience. Experience in managing supply chains and subcontractors. Desirable Experience in fire safety works, including: Fire stopping Fire door inspections and remediation Compliance with post-Grenfell fire safety regulations Awareness of ISO 9001 & 14001 standards and commitment to quality and environmental compliance. What We Offer Competitive salary and benefits package. A supportive, family-owned company culture that values collaboration, respect, and long-term relationships. Career development and training opportunities in a growing, mission-driven business.
Student Wellbeing Officer (30hrs Part-Time) London, United Kingdom and 3 Posted on 02/18/2026 T ...
Globalbanking
Location: Role can be located in London (West and East London), Birmingham, Manchester, or Leeds (On-site) Type of Contract: Permanent -Part Time - 30hrs per week Working Days/Shift Pattern: Wednesday - Sunday (Wednesday to Friday 2pm-8pm & Saturdays and Sundays 3pm-7:30pm) - Please note, days and hours are fixed and not negotiable. About GBS: GBS is a higher education provider offering a range of sector relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. GBS' Vision: Changing lives through education. What The Team Does: Supporting students' well being by offering help with mental health, personal issues, and practical concerns like housing or finances. Providing guidance, crisis support, and promote a safe, inclusive environment to help students succeed both personally and academically. The role: The purpose of this role is to provide guidance and support to GBS students in their learning, wellbeing and engagement throughout their studies. Your key task will be to address student Wellbeing by pastoral support and by guiding students to services appropriate to their needs. GBS Wellbeing Officers can expect to be among the first members of staff to be approached by students needing assistance with a variety of issues. Wellbeing officers must know all services and academic programmes offered by GBS, as well as appropriate external agencies and be ready to refer students to appropriate services. The Student Wellbeing Officer reports into the Student Wellbeing Manager. Please note, we are unable to offer sponsorship for this position. What the role involves Managing student referrals, alongside the Student Wellbeing Manager, acting as a link between the Wellbeing Office, the relevant academic team and relevant internal and external services. Providing pastoral support to students who may be experiencing social or emotional issues. To ensure students with personal learning plans receive the learning accommodations outlined in the plan and that these are addressed in the classroom. Maximising the attendance of students by working alongside the student engagement managers to support students effectively throughout their studies. To provide immediate assistance to students on a drop in and appointment basis. To maintain accurate student Wellbeing records and information and ensure confidential records are held and shared in line with GDPR requirements. To assist with the organisation of health and wellbeing social activities and events for students. What Experience/Skills are required Bachelor's degree in the relevant area, preferably health related Prior experience in an adjacent or similar role, preferably within higher education. Have knowledge of: the DDA and SENDA and to know how to implement their guidelines - the JCQ and the range of reasonable adjustments that may apply to students with learning differences and individual needs Experience of working with a range of physical disabilities and specific learning difficulties encountered in mainstream schools such as dyslexia, dyspraxia, attention deficit and Asperger's syndrome. Experience of selecting and using appropriate assessment materials, score results, convert raw scores to derived scores, analyse results, draw conclusions and make recommendations. The ability to discuss student's needs in a sensitive manner and together plan a programme of Additional Support to facilitate outcomes of personal targets and tutor targets. What We Offer 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus GBS supported my development by enrolling me in an external Leadership and Management course, which equipped me with the tools to drive my team towards continued growth and success. Before joining GBS, I did not envision myself as a manager, but I have now found my passion in leadership. - Ebony Bates (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed. About Us GEDU Global Education is a dynamic and innovative group of education providers. Across our institutions, programmes are designed to have a direct impact on the lives of our students, apprentices and trainees; to equip them with the skills, knowledge and experience necessary for success in their chosen field. Job Info Job Identification 25209 Posting Date 02/18/2026, 01:28 PM Degree Level Bachelor's Degree Job Schedule Part time Locations 4 Cam Road, London, E15 2SN, GB 1 Brindley Place, Birmingham, B1 2JB, GB St George House, Leeds, LS1 3DL, GB 891 Greenford Road London, Greater London, UB6 0HE, GB Universal Square, Manchester, M12 6JH, GB Organization Global Banking School Ltd, Global Banking School Ltd, GEDU
Apr 09, 2026
Full time
Location: Role can be located in London (West and East London), Birmingham, Manchester, or Leeds (On-site) Type of Contract: Permanent -Part Time - 30hrs per week Working Days/Shift Pattern: Wednesday - Sunday (Wednesday to Friday 2pm-8pm & Saturdays and Sundays 3pm-7:30pm) - Please note, days and hours are fixed and not negotiable. About GBS: GBS is a higher education provider offering a range of sector relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. GBS' Vision: Changing lives through education. What The Team Does: Supporting students' well being by offering help with mental health, personal issues, and practical concerns like housing or finances. Providing guidance, crisis support, and promote a safe, inclusive environment to help students succeed both personally and academically. The role: The purpose of this role is to provide guidance and support to GBS students in their learning, wellbeing and engagement throughout their studies. Your key task will be to address student Wellbeing by pastoral support and by guiding students to services appropriate to their needs. GBS Wellbeing Officers can expect to be among the first members of staff to be approached by students needing assistance with a variety of issues. Wellbeing officers must know all services and academic programmes offered by GBS, as well as appropriate external agencies and be ready to refer students to appropriate services. The Student Wellbeing Officer reports into the Student Wellbeing Manager. Please note, we are unable to offer sponsorship for this position. What the role involves Managing student referrals, alongside the Student Wellbeing Manager, acting as a link between the Wellbeing Office, the relevant academic team and relevant internal and external services. Providing pastoral support to students who may be experiencing social or emotional issues. To ensure students with personal learning plans receive the learning accommodations outlined in the plan and that these are addressed in the classroom. Maximising the attendance of students by working alongside the student engagement managers to support students effectively throughout their studies. To provide immediate assistance to students on a drop in and appointment basis. To maintain accurate student Wellbeing records and information and ensure confidential records are held and shared in line with GDPR requirements. To assist with the organisation of health and wellbeing social activities and events for students. What Experience/Skills are required Bachelor's degree in the relevant area, preferably health related Prior experience in an adjacent or similar role, preferably within higher education. Have knowledge of: the DDA and SENDA and to know how to implement their guidelines - the JCQ and the range of reasonable adjustments that may apply to students with learning differences and individual needs Experience of working with a range of physical disabilities and specific learning difficulties encountered in mainstream schools such as dyslexia, dyspraxia, attention deficit and Asperger's syndrome. Experience of selecting and using appropriate assessment materials, score results, convert raw scores to derived scores, analyse results, draw conclusions and make recommendations. The ability to discuss student's needs in a sensitive manner and together plan a programme of Additional Support to facilitate outcomes of personal targets and tutor targets. What We Offer 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus GBS supported my development by enrolling me in an external Leadership and Management course, which equipped me with the tools to drive my team towards continued growth and success. Before joining GBS, I did not envision myself as a manager, but I have now found my passion in leadership. - Ebony Bates (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed. About Us GEDU Global Education is a dynamic and innovative group of education providers. Across our institutions, programmes are designed to have a direct impact on the lives of our students, apprentices and trainees; to equip them with the skills, knowledge and experience necessary for success in their chosen field. Job Info Job Identification 25209 Posting Date 02/18/2026, 01:28 PM Degree Level Bachelor's Degree Job Schedule Part time Locations 4 Cam Road, London, E15 2SN, GB 1 Brindley Place, Birmingham, B1 2JB, GB St George House, Leeds, LS1 3DL, GB 891 Greenford Road London, Greater London, UB6 0HE, GB Universal Square, Manchester, M12 6JH, GB Organization Global Banking School Ltd, Global Banking School Ltd, GEDU
VP, Product
Board Intelligence Limited
Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society. Through a suite of AI-powered software tools, evaluation frameworks, and advisory services that distil twenty years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards. We work withover 80,000 leaders and 3,000organisationsacross the world, with clients across the Fortune 500,FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management - the leading B2B Enterprise SaaS investors. We are at the beginning of significant growth, andwe'relooking for superb talent to join us on this journey. As we grow,we'refiercely protective of our culture and values. Many of us, including our founders, have families and other priorities, so we know the value of a supportive company. The team is diverse and friendly. We value fun: most daysyou'llfind a social event or learning opportunity to get involved with, including company socials, away days, and philanthropic activities. Our Mission We unleash the potential oforganisationsthrough the science of board effectiveness, building better businesses andbenefitingsociety. The Role Board Intelligence is entering its most ambitious phase of product development. With a proven platform, a growing base of enterprise clients,includingorganisationsfrom the Fortune 500 and FTSE 100,and the backing of K1 Investment Management, we have the conditions to build something genuinely distinctive in governance technology. What we need now is aVice President (VP)of Product who can bring the discipline, commercialrigour, and leadership depth to match that ambition. This is a role with a simple but demanding mandate: are we building the right things? Are we building them fast enough and well enough? And is theorganisationset up to make the most of what we build? You will own the answers to those questions;not just as a strategic observer, but as the person accountable for the commercial success of the product portfolio. You will work closely with the Chief Product Officer and as a senior partnertoEngineering, Revenue, Product Marketing, and Customer Success. You will spend meaningful time with clients, translating what you hear into clear product requirements and operational solutions. And you will be equally visible internally, building the understanding and belief in product value that allows the widerorganisationto sell, support, and champion what we build. The Context Product at Board Intelligence is maturing. We have strong foundations, a capable team, and a clear commercial direction,and as the business scales, the function is expanding to match. The Chief Product Officer is looking for aVP of Productwho can build structure without adding bureaucracy, raise the bar on discovery and delivery, and drive a product roadmap thatanticipateswhere the market and our clients are heading;not just where they are today. AI is also reshaping what product development looks like atspeed,this role will be expected to lead the team's thinking on how AI transforms both what we build and how we build it. If you thrive in environments where the work isconsequential,but the playbook is still being written, this will suit you. Main Responsibilities Own the commercial success of the portfolio. You are accountable for whether we are building the right things, whether we are building them at the right pace and quality, and whether the widerorganisationis set up to convert product investment into revenue, retention, and expansion. You will build and execute 12-month roadmaps thatanticipatemission and market needs - not just respond to them - and make the trade-offs behind those decisions clear and defensible. Drive go-to-market strategy and execution. Lead cross-functional product launch activities from the product side;ensuring Sales, Marketing, and Customer Success are equipped with the positioning, enablement, and confidence to drive adoption and revenue from every significant release. The work does not end when the feature ships; you are accountable for whether theorganisationcan make the most of it. Evangeliseproduct value internally. Build genuine understanding and belief in what we are building across the leadership population and the wider business. Work with senior leaders and the Leadership Forum to keep product vision visible, credible, andenergising, and present clearly and confidently to C-suite stakeholders when the moment calls for it. Turn client insight into product reality. Investsignificant timewithclients;in discovery conversations, R&D partnerships, and strategic account relationships,andtranslatingwhat you learn into sharp product requirements and operational solutions. Client insight is not something that gets filtered to you; it is something yougo and find, and something you know how to act on. Establish clear metrics and drive visible progress. Define the success metrics that matter;across adoption, engagement, retention, and revenue impact,and ensure every release delivers visible, measurable progress toward closing gaps and maturing capabilities. Create the rhythms and reporting that make product performance legible to the CPO, the ELT, and the board. Lead and develop the Product team. Take direct responsibility for the performance, development, and wellbeing of the product managers and teams in your remit. Set clear expectations, create the conditions for people to do their best work, and build a team culture defined by ownership, curiosity, and accountability. You will be the leader your team looks to for clarity on direction, support through ambiguity, and honest feedback that helps them grow. Professionalisethe function. Evolve our product operating model: sharpen decision rights,prioritisationgovernance, and outcome measurement. Develop the team'scraft;in discovery, experimentation, and delivery,and build the processes that allow a growing productorganisationto stay coherent and high-performing as it scales. Lead the AI transformation of the Product function. Execute the CPO's strategic direction on AI adoption;translating vision into the conditions, habits, and culture that make it real. Build the forums, rituals, and psychological safety that allow ideas to surface from within the team; support individuals to find their role identity in a fast-evolving landscape; and foster the kind of bottom-up, organic AI innovation that cannot be mandated from the top. Your job is to build confidence - helping every member of the Product team understand not just how the landscape is changing, but how to thrive within it, developing the fluency and adaptability to do their best work in a world that looks different every year. Required Skills and Experience Must-have Significant senior product leadership experience in B2B SaaS or technology-enabled services businesses. Proven experience building and executing 12-month roadmaps thatanticipatemarket and client needs, not just track them. A track recordof gathering and transforming customer insight into clearly articulated product requirements and operational solutions. Demonstrated involvement in go-to-market execution for product launches; you understand what it takes to equip a commercial organisation to drive adoption and revenue, and you take accountability for that outcome. Experience presenting product strategy and performance to C-suite executives, with the credibility and clarity to hold the room. Confidenceoperatingin a PE-backed or high-growth scale-up environment, where pace and accountability are non-negotiable. Advantageous Hands-on experience with AI-enabled or data-driven products, and a view on how AI is changing the product development discipline itself. Prior exposure to enterprise governance, procurement-heavy sales cycles, or complex stakeholder environments. We pride ourselves on our great working environment and package.Here'ssome ofwhat'son offer: Pension scheme Personal performance bonus 26 days holiday each calendar year Bupa health & dental cover Group life insurance EAP Cycle to work scheme
Apr 08, 2026
Full time
Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society. Through a suite of AI-powered software tools, evaluation frameworks, and advisory services that distil twenty years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards. We work withover 80,000 leaders and 3,000organisationsacross the world, with clients across the Fortune 500,FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management - the leading B2B Enterprise SaaS investors. We are at the beginning of significant growth, andwe'relooking for superb talent to join us on this journey. As we grow,we'refiercely protective of our culture and values. Many of us, including our founders, have families and other priorities, so we know the value of a supportive company. The team is diverse and friendly. We value fun: most daysyou'llfind a social event or learning opportunity to get involved with, including company socials, away days, and philanthropic activities. Our Mission We unleash the potential oforganisationsthrough the science of board effectiveness, building better businesses andbenefitingsociety. The Role Board Intelligence is entering its most ambitious phase of product development. With a proven platform, a growing base of enterprise clients,includingorganisationsfrom the Fortune 500 and FTSE 100,and the backing of K1 Investment Management, we have the conditions to build something genuinely distinctive in governance technology. What we need now is aVice President (VP)of Product who can bring the discipline, commercialrigour, and leadership depth to match that ambition. This is a role with a simple but demanding mandate: are we building the right things? Are we building them fast enough and well enough? And is theorganisationset up to make the most of what we build? You will own the answers to those questions;not just as a strategic observer, but as the person accountable for the commercial success of the product portfolio. You will work closely with the Chief Product Officer and as a senior partnertoEngineering, Revenue, Product Marketing, and Customer Success. You will spend meaningful time with clients, translating what you hear into clear product requirements and operational solutions. And you will be equally visible internally, building the understanding and belief in product value that allows the widerorganisationto sell, support, and champion what we build. The Context Product at Board Intelligence is maturing. We have strong foundations, a capable team, and a clear commercial direction,and as the business scales, the function is expanding to match. The Chief Product Officer is looking for aVP of Productwho can build structure without adding bureaucracy, raise the bar on discovery and delivery, and drive a product roadmap thatanticipateswhere the market and our clients are heading;not just where they are today. AI is also reshaping what product development looks like atspeed,this role will be expected to lead the team's thinking on how AI transforms both what we build and how we build it. If you thrive in environments where the work isconsequential,but the playbook is still being written, this will suit you. Main Responsibilities Own the commercial success of the portfolio. You are accountable for whether we are building the right things, whether we are building them at the right pace and quality, and whether the widerorganisationis set up to convert product investment into revenue, retention, and expansion. You will build and execute 12-month roadmaps thatanticipatemission and market needs - not just respond to them - and make the trade-offs behind those decisions clear and defensible. Drive go-to-market strategy and execution. Lead cross-functional product launch activities from the product side;ensuring Sales, Marketing, and Customer Success are equipped with the positioning, enablement, and confidence to drive adoption and revenue from every significant release. The work does not end when the feature ships; you are accountable for whether theorganisationcan make the most of it. Evangeliseproduct value internally. Build genuine understanding and belief in what we are building across the leadership population and the wider business. Work with senior leaders and the Leadership Forum to keep product vision visible, credible, andenergising, and present clearly and confidently to C-suite stakeholders when the moment calls for it. Turn client insight into product reality. Investsignificant timewithclients;in discovery conversations, R&D partnerships, and strategic account relationships,andtranslatingwhat you learn into sharp product requirements and operational solutions. Client insight is not something that gets filtered to you; it is something yougo and find, and something you know how to act on. Establish clear metrics and drive visible progress. Define the success metrics that matter;across adoption, engagement, retention, and revenue impact,and ensure every release delivers visible, measurable progress toward closing gaps and maturing capabilities. Create the rhythms and reporting that make product performance legible to the CPO, the ELT, and the board. Lead and develop the Product team. Take direct responsibility for the performance, development, and wellbeing of the product managers and teams in your remit. Set clear expectations, create the conditions for people to do their best work, and build a team culture defined by ownership, curiosity, and accountability. You will be the leader your team looks to for clarity on direction, support through ambiguity, and honest feedback that helps them grow. Professionalisethe function. Evolve our product operating model: sharpen decision rights,prioritisationgovernance, and outcome measurement. Develop the team'scraft;in discovery, experimentation, and delivery,and build the processes that allow a growing productorganisationto stay coherent and high-performing as it scales. Lead the AI transformation of the Product function. Execute the CPO's strategic direction on AI adoption;translating vision into the conditions, habits, and culture that make it real. Build the forums, rituals, and psychological safety that allow ideas to surface from within the team; support individuals to find their role identity in a fast-evolving landscape; and foster the kind of bottom-up, organic AI innovation that cannot be mandated from the top. Your job is to build confidence - helping every member of the Product team understand not just how the landscape is changing, but how to thrive within it, developing the fluency and adaptability to do their best work in a world that looks different every year. Required Skills and Experience Must-have Significant senior product leadership experience in B2B SaaS or technology-enabled services businesses. Proven experience building and executing 12-month roadmaps thatanticipatemarket and client needs, not just track them. A track recordof gathering and transforming customer insight into clearly articulated product requirements and operational solutions. Demonstrated involvement in go-to-market execution for product launches; you understand what it takes to equip a commercial organisation to drive adoption and revenue, and you take accountability for that outcome. Experience presenting product strategy and performance to C-suite executives, with the credibility and clarity to hold the room. Confidenceoperatingin a PE-backed or high-growth scale-up environment, where pace and accountability are non-negotiable. Advantageous Hands-on experience with AI-enabled or data-driven products, and a view on how AI is changing the product development discipline itself. Prior exposure to enterprise governance, procurement-heavy sales cycles, or complex stakeholder environments. We pride ourselves on our great working environment and package.Here'ssome ofwhat'son offer: Pension scheme Personal performance bonus 26 days holiday each calendar year Bupa health & dental cover Group life insurance EAP Cycle to work scheme
Managing Director - Local Energy - Aberdeen, Scotland
UK Agri-Tech Centre Aberdeen, Aberdeenshire
Great British Energy (GBE) is a publicly owned energy company, created to accelerate the deployment of clean energy technologies and to ensure UK taxpayers, billpayers, communities and the energy workforce reap the benefits of a clean and secure energy system. GBE Local is central to our strategy. We believe that GB Energy can be a transformative actor in the world of local and community energy and our vision is to make hosting and owning a local energy scheme possible for every community across the country. Reporting to the Chief Executive Officer, the Divisional MD will be the visionary entrepreneur who brings this vision to life. Our central idea is that by GB Energy acting to simplify and modularise the key technical and commercial aspects of Local and Community energy, we can act as a market maker, significantly increasing the uptake and driving us towards our ambitious target of unlocking 1000 projects by 2030. GBE Local will act as a vehicle for scale, to enable decarbonisation, resilient energy supply and cost management - working closely with our partner ecosystem and playing an 'integrator' role. This will also include the administration of advisory, grants and concessional finance solutions across GBE Local's ecosystem. This role demands entrepreneurial leadership and deep sector expertise, combining customer-centric delivery with efficient financial structuring and the ability to act as an "intelligent buyer" to oversee the installation and integration of solutions, advocating for capital allocation through compelling, data-driven business cases that deliver measurable social, environmental and financial returns. The MD will shape strategy, build capability (including regional hubs), and deliver complex, multi-stakeholder projects across 3 key areas: Developing and implementing a range of commercial products or modules to Local customers, such as Local Authorities and other Public Sector bodies, acting as a vehicle for scale, to enable decarbonisation, resilient energy supply and cost management - working closely with the partner ecosystem and playing an 'integrator' role. Develop and take to market a range of products that enable community ownership in a simplified way. Turning the Local Power Plan into a scalable asset class that strengthens UK supply chains, increases community ownership and accelerates progress to net zero. Key Responsibilities Set and execute a national GBE Local strategy aligned with GBE's mission, Strategic Plan and the Local Power Plan covering development, investment/ownership, construction and operations of local clean energy assets, working with GBE's Strategy team where required to ensure whole business alignment. Build a portfolio of commercial products or "standardised modules" for Local customers (across rooftop solar PV, BtM battery storage, flexibility services, clean heat and other proven local technologies), balancing risk, return and community impact. Define market entry and partnership strategies (including shared ownership with private developers), ensuring alignment with spatial and local area energy plans. Capital Allocation & Investment Case Development Advocate for internal capital allocation by presenting robust investment cases (NPV, IRR, payback, risk-adjusted returns, affordability impacts, community benefit metrics). Design and deploy a suite of financial instruments (e.g., grants, repayable grants, debt, equity) to unlock barriers and accelerate delivery, working closely with DESNZ, UKIB, National Wealth Fund and other partners, including local authorities. In alignment and collaboration with other GBE MDs, establish disciplined stage gate governance (from origination to FID, construction and operations) with clear decision rights and portfolio reporting. Customer Focused Delivery & Regional Hubs Build a digital-first, customer-centric delivery function that offers a range of commercial products and provides technical, commercial and project planning support to Local Authorities, Mayoral Combined Authorities and Community Energy Groups. Establish regional hubs to operate close to customers, develop local knowledge, and ensure consistent service standards nationwide. Drive operational excellence: standardised processes, templates and playbooks; predictable cycle times from concept to customer delivery; and measurable service quality. Build a framework for identifying, qualifying and performance managing a network of local delivery partners who act as GB Energy's "boots on the ground" and provide quality delivery and customer excellence. Work closely with finance providers to ensure delivery partners provide assurance and bankability to project delivery and asset management. Stakeholder Engagement & Policy Influence Lead senior engagement with Government ministers, devolved administrations, regulators, system operators, local government, community energy organisations and industry leaders. Work with GBE's Policy & External Affairs function to influence policy and regulation that enable local generation, flexibility and community ownership, providing evidence based insights from delivery. Internally, act as a key leader within GBE's project teams, coordinating with Offshore, Onshore and cross cutting Supply Chain functions to ensure pipeline coherence, procurement leverage and UK jobs. Externally, build trusted partnerships with public advisory bodies, finance institutions and private developers to create a joined up public offering in the local energy space. Risk, Governance & Compliance In alignment with GBE-wide governance, oversee the implementation of enterprise-grade risk management frameworks spanning financial, operational, regulatory, planning and community risks for GBE Local. Ensure best practice HSE, quality assurance, information governance and cyber resilience across the Local portfolio and delivery operations. Oversee transparent reporting, assurance and audit readiness consistent with public sector standards. People & Culture Develop and inspire a high performing, multidisciplinary team blending development, project finance, construction, operations, customer service and data/tech skills. Foster a culture of purpose, performance and inclusion with clear accountabilities, learning pathways and leadership succession plans. Digital, Data & Performance Take a digital-first approach to designing the commercial products to be offered, including customer interfaces, product platforms and case-flow management applications. Champion data-driven decision-making pipeline analytics, investment dashboards, customer service metrics and benefits tracking (jobs, local ownership, affordability, carbon reduction). Set and monitor KPIs such as pipeline GW, number of projects reaching FID, £ capital leveraged, % community/shared ownership, cycle time to commission, customer satisfaction, risk adjusted returns. Public Representation Serve as a visible spokesperson for GBE Local for media, conferences, investor and community forums, communicating progress, impact and lessons learned with clarity and credibility. Person Specification Essential Experience and Skills Local Energy Expertise: Extensive experience in the UK energy sector, including experience in senior leadership roles focused on distributed generation, community energy, or local energy systems. Proven track record of delivering small-to-medium scale renewable projects (e.g., solar PV, EV charging, BtM battery storage and clean heat). Regulatory and Markets knowledge: highly aware of regulatory frameworks, barriers and revenue streams within the local energy market, including ability to understand routes to revenue staking, flexibility markets and key commercial instruments such as PPA models. Customer Service Model Design: Demonstrated success in designing and implementing customer service models and scalable commercial projects. Experience in customer-centric businesses. Financial Structuring & Capital Competition: Deep understanding of project finance and investment structuring, including grants, repayable grants, debt and equity instruments. Ability to advocate for internal capital allocation by producing robust investment cases with clear IRR, NPV, and community benefit metrics. Stakeholder & Policy Engagement: Proven ability to engage credibly with Government ministers, devolved administrations, local authorities, community energy organisations, and private developers. Strong political acumen and experience influencing policy and regulatory frameworks. Operational Leadership: Experience in designing and leading customer-focused delivery functions, ideally including digital-first service models and regional hubs. Skilled in operational excellence, process standardisation, and performance management. Risk & Compliance: Expertise in implementing risk management frameworks across financial, regulatory, planning and community dimensions. Familiarity with UK planning processes, subsidy control, and public sector governance standards. People Leadership: Track record of building high-performing, multidisciplinary teams from scratch or through transformation. Ability to inspire and lead through ambiguity in a start-up or scale-up environment. Portfolio Development & Delivery: Demonstrated success in building and scaling a portfolio of local energy assets, including origination, development, construction . click apply for full job details
Apr 08, 2026
Full time
Great British Energy (GBE) is a publicly owned energy company, created to accelerate the deployment of clean energy technologies and to ensure UK taxpayers, billpayers, communities and the energy workforce reap the benefits of a clean and secure energy system. GBE Local is central to our strategy. We believe that GB Energy can be a transformative actor in the world of local and community energy and our vision is to make hosting and owning a local energy scheme possible for every community across the country. Reporting to the Chief Executive Officer, the Divisional MD will be the visionary entrepreneur who brings this vision to life. Our central idea is that by GB Energy acting to simplify and modularise the key technical and commercial aspects of Local and Community energy, we can act as a market maker, significantly increasing the uptake and driving us towards our ambitious target of unlocking 1000 projects by 2030. GBE Local will act as a vehicle for scale, to enable decarbonisation, resilient energy supply and cost management - working closely with our partner ecosystem and playing an 'integrator' role. This will also include the administration of advisory, grants and concessional finance solutions across GBE Local's ecosystem. This role demands entrepreneurial leadership and deep sector expertise, combining customer-centric delivery with efficient financial structuring and the ability to act as an "intelligent buyer" to oversee the installation and integration of solutions, advocating for capital allocation through compelling, data-driven business cases that deliver measurable social, environmental and financial returns. The MD will shape strategy, build capability (including regional hubs), and deliver complex, multi-stakeholder projects across 3 key areas: Developing and implementing a range of commercial products or modules to Local customers, such as Local Authorities and other Public Sector bodies, acting as a vehicle for scale, to enable decarbonisation, resilient energy supply and cost management - working closely with the partner ecosystem and playing an 'integrator' role. Develop and take to market a range of products that enable community ownership in a simplified way. Turning the Local Power Plan into a scalable asset class that strengthens UK supply chains, increases community ownership and accelerates progress to net zero. Key Responsibilities Set and execute a national GBE Local strategy aligned with GBE's mission, Strategic Plan and the Local Power Plan covering development, investment/ownership, construction and operations of local clean energy assets, working with GBE's Strategy team where required to ensure whole business alignment. Build a portfolio of commercial products or "standardised modules" for Local customers (across rooftop solar PV, BtM battery storage, flexibility services, clean heat and other proven local technologies), balancing risk, return and community impact. Define market entry and partnership strategies (including shared ownership with private developers), ensuring alignment with spatial and local area energy plans. Capital Allocation & Investment Case Development Advocate for internal capital allocation by presenting robust investment cases (NPV, IRR, payback, risk-adjusted returns, affordability impacts, community benefit metrics). Design and deploy a suite of financial instruments (e.g., grants, repayable grants, debt, equity) to unlock barriers and accelerate delivery, working closely with DESNZ, UKIB, National Wealth Fund and other partners, including local authorities. In alignment and collaboration with other GBE MDs, establish disciplined stage gate governance (from origination to FID, construction and operations) with clear decision rights and portfolio reporting. Customer Focused Delivery & Regional Hubs Build a digital-first, customer-centric delivery function that offers a range of commercial products and provides technical, commercial and project planning support to Local Authorities, Mayoral Combined Authorities and Community Energy Groups. Establish regional hubs to operate close to customers, develop local knowledge, and ensure consistent service standards nationwide. Drive operational excellence: standardised processes, templates and playbooks; predictable cycle times from concept to customer delivery; and measurable service quality. Build a framework for identifying, qualifying and performance managing a network of local delivery partners who act as GB Energy's "boots on the ground" and provide quality delivery and customer excellence. Work closely with finance providers to ensure delivery partners provide assurance and bankability to project delivery and asset management. Stakeholder Engagement & Policy Influence Lead senior engagement with Government ministers, devolved administrations, regulators, system operators, local government, community energy organisations and industry leaders. Work with GBE's Policy & External Affairs function to influence policy and regulation that enable local generation, flexibility and community ownership, providing evidence based insights from delivery. Internally, act as a key leader within GBE's project teams, coordinating with Offshore, Onshore and cross cutting Supply Chain functions to ensure pipeline coherence, procurement leverage and UK jobs. Externally, build trusted partnerships with public advisory bodies, finance institutions and private developers to create a joined up public offering in the local energy space. Risk, Governance & Compliance In alignment with GBE-wide governance, oversee the implementation of enterprise-grade risk management frameworks spanning financial, operational, regulatory, planning and community risks for GBE Local. Ensure best practice HSE, quality assurance, information governance and cyber resilience across the Local portfolio and delivery operations. Oversee transparent reporting, assurance and audit readiness consistent with public sector standards. People & Culture Develop and inspire a high performing, multidisciplinary team blending development, project finance, construction, operations, customer service and data/tech skills. Foster a culture of purpose, performance and inclusion with clear accountabilities, learning pathways and leadership succession plans. Digital, Data & Performance Take a digital-first approach to designing the commercial products to be offered, including customer interfaces, product platforms and case-flow management applications. Champion data-driven decision-making pipeline analytics, investment dashboards, customer service metrics and benefits tracking (jobs, local ownership, affordability, carbon reduction). Set and monitor KPIs such as pipeline GW, number of projects reaching FID, £ capital leveraged, % community/shared ownership, cycle time to commission, customer satisfaction, risk adjusted returns. Public Representation Serve as a visible spokesperson for GBE Local for media, conferences, investor and community forums, communicating progress, impact and lessons learned with clarity and credibility. Person Specification Essential Experience and Skills Local Energy Expertise: Extensive experience in the UK energy sector, including experience in senior leadership roles focused on distributed generation, community energy, or local energy systems. Proven track record of delivering small-to-medium scale renewable projects (e.g., solar PV, EV charging, BtM battery storage and clean heat). Regulatory and Markets knowledge: highly aware of regulatory frameworks, barriers and revenue streams within the local energy market, including ability to understand routes to revenue staking, flexibility markets and key commercial instruments such as PPA models. Customer Service Model Design: Demonstrated success in designing and implementing customer service models and scalable commercial projects. Experience in customer-centric businesses. Financial Structuring & Capital Competition: Deep understanding of project finance and investment structuring, including grants, repayable grants, debt and equity instruments. Ability to advocate for internal capital allocation by producing robust investment cases with clear IRR, NPV, and community benefit metrics. Stakeholder & Policy Engagement: Proven ability to engage credibly with Government ministers, devolved administrations, local authorities, community energy organisations, and private developers. Strong political acumen and experience influencing policy and regulatory frameworks. Operational Leadership: Experience in designing and leading customer-focused delivery functions, ideally including digital-first service models and regional hubs. Skilled in operational excellence, process standardisation, and performance management. Risk & Compliance: Expertise in implementing risk management frameworks across financial, regulatory, planning and community dimensions. Familiarity with UK planning processes, subsidy control, and public sector governance standards. People Leadership: Track record of building high-performing, multidisciplinary teams from scratch or through transformation. Ability to inspire and lead through ambiguity in a start-up or scale-up environment. Portfolio Development & Delivery: Demonstrated success in building and scaling a portfolio of local energy assets, including origination, development, construction . click apply for full job details
Vivid Resourcing Ltd
Principal Surveyor (Property and Projects)
Vivid Resourcing Ltd
Principal Surveyor (Property and Projects) Temporary, Full Time 500.00 per day (umbrella) Initial 3 months The Role: Principal Surveyor (Property and Projects) to provide senior professional support across its property portfolio and capital projects. This fast-paced interim role is ideal for a surveyor who can deliver from day one, managing estates, property transactions, and development and construction projects, while ensuring compliance with statutory and corporate requirements. You will provide high quality professional advice to senior officers and Members, support service continuity, manage live project caseloads, contribute to reporting and decision-making, prepare basic specifications for repair works and provide leadership within the team, including deputising for the Property and Projects Manager where required.
Apr 07, 2026
Contractor
Principal Surveyor (Property and Projects) Temporary, Full Time 500.00 per day (umbrella) Initial 3 months The Role: Principal Surveyor (Property and Projects) to provide senior professional support across its property portfolio and capital projects. This fast-paced interim role is ideal for a surveyor who can deliver from day one, managing estates, property transactions, and development and construction projects, while ensuring compliance with statutory and corporate requirements. You will provide high quality professional advice to senior officers and Members, support service continuity, manage live project caseloads, contribute to reporting and decision-making, prepare basic specifications for repair works and provide leadership within the team, including deputising for the Property and Projects Manager where required.
Safety Manager
Kiewit
Home District/Group:Kiewit Nuclear Solutions Department:Safety Market:Nuclear Employment Type:Full Time Position Overview The Environment, Health, and Safety (EHS) Manager, reporting to the EHS Director, will be responsible for managing a team of EHS Advisors that will be engaged in the development, implementation, and auditing of the Safety Program for the Projects. District Overview Kiewit Nuclear Solutions is a full-service engineering, project management and construction provider operating across NorthAmerica. Our experience spans all aspects of the nuclear market from carbon free, small modular reactors to Department of Energy science, environmental and nuclear security mission capabilities. With these broad capabilities, we operate in the power utility, renewable energy, industrial and infrastructure markets. Location The position will be based on our project in Darlington, ON. Responsibilities Assist with the development of site specific safety training and orientation of workers, supervisors, staff, subcontractors, and clients. Review project plans and project sites before work commences, identifying safety related risks. Inspect active project sites to evaluate ongoing work conditions to guarantee compliance with Occupational Health and Safety standards. Liaise with external parties such as regulatory agencies, government inspectors, sub contractors, and general public. Work with project management teams and field workers to implement and devise solutions to safety related issues on project sites. Work with senior management to continuously improve their Health and Safety Programs. Ensure subcontractors and employees comply with safety standards. Represent the company at meetings with stakeholders and other organizations on issues regarding workplace health and safety matters. Prepare reports and deliver presentations to Project leadership and clients. Recruit and hire EHS Advisors. Provide supervision and leadership to EHS Advisors including day to day task assignment, overseeing work to ensure timely completion and meeting expectations for quality. Work with Direct Reports to develop individual career development plans. Other duties as assigned. Qualifications Minimum 5 years' experience coordinating and managing health and safety for construction projects. Previous experience in a leadership role required. Knowledge of Construction projects with a solid understanding of the Occupational Health and Safety Act ("OHSA") and other relevant regulations and legislations required. Canadian Registered Safety Professional (CRSP) or Certificate of Recognition (COR) Auditor and National Construction Safety Officer (NCSO) is required. Bachelor's degree in related field preferred. Experience in nuclear considered an asset. Understanding of the Workplace Safety and Insurance Board System (WSIB) and return to work program. Intermediate to advanced working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook). Ability to communicate with tact and diplomacy, excellent verbal, and written communication skills. Exceptional organizational and time management skills. Excellent meeting and training facilitation. Adaptable and flexible to an ever changing environment. Comfortable working in various work locations in both field and office. Comfortable with confined space and working at heights. Other Requirements Work productively and meet deadlines timely Communicate and interact effectively and professionally with supervisors, employees, and others individually or in a team environment Perform work safely and effectively. Understand and follow oral and written instructions, including warning signs, equipment use, and other policies. Work during normal operating hours to organize and complete work within given deadlines. Work overtime and weekends as required. May work at various different locations and conditions may vary Openings are to fill both existing vacancies and newly created positions Base Compensation:$130,000/yr -$160,000/yr (Actual compensation is subject to variation due to such factors as education, experience, skillset, and/or location) We offer our fulltime staff employees a comprehensive benefits package that's among the best in our industry, including top tier medical, dental and vision plans covering eligible employees and dependents, voluntary wellness and employee assistance programs, life insurance, disability, retirement plans with matching, and generous paid time off. We believe in equal opportunity in employment practices without discriminationand complywith all laws regarding human rights in the provinces where we operate. There's no limit to what you'll do at Kiewit. Whether you're building or supporting projects that provide communities with dependable energy, safe transportation, clean water, or access to health care, the work you do will positively impact people's lives for generations to come. Here you'll have endless opportunities to expand your expertise through on the job experience and internal and external training and development opportunities. We offer our full time staff employees a comprehensive benefits package that's among the best in our industry. From top tier health care programs to employee assistance programs and retirement planning, we aim to provide you with the tools you need to be successful in the areas of life that matter most to you. Kiewit is an equal opportunity employer, and we believe a diverse workforce is vital to the success of our business. We continue our efforts to attract, develop and retain employees from all backgrounds who are passionate about our industry. We are committed to veteran and military hiring and will consider relevant military experience as equivalent to qualification requirements.
Apr 07, 2026
Full time
Home District/Group:Kiewit Nuclear Solutions Department:Safety Market:Nuclear Employment Type:Full Time Position Overview The Environment, Health, and Safety (EHS) Manager, reporting to the EHS Director, will be responsible for managing a team of EHS Advisors that will be engaged in the development, implementation, and auditing of the Safety Program for the Projects. District Overview Kiewit Nuclear Solutions is a full-service engineering, project management and construction provider operating across NorthAmerica. Our experience spans all aspects of the nuclear market from carbon free, small modular reactors to Department of Energy science, environmental and nuclear security mission capabilities. With these broad capabilities, we operate in the power utility, renewable energy, industrial and infrastructure markets. Location The position will be based on our project in Darlington, ON. Responsibilities Assist with the development of site specific safety training and orientation of workers, supervisors, staff, subcontractors, and clients. Review project plans and project sites before work commences, identifying safety related risks. Inspect active project sites to evaluate ongoing work conditions to guarantee compliance with Occupational Health and Safety standards. Liaise with external parties such as regulatory agencies, government inspectors, sub contractors, and general public. Work with project management teams and field workers to implement and devise solutions to safety related issues on project sites. Work with senior management to continuously improve their Health and Safety Programs. Ensure subcontractors and employees comply with safety standards. Represent the company at meetings with stakeholders and other organizations on issues regarding workplace health and safety matters. Prepare reports and deliver presentations to Project leadership and clients. Recruit and hire EHS Advisors. Provide supervision and leadership to EHS Advisors including day to day task assignment, overseeing work to ensure timely completion and meeting expectations for quality. Work with Direct Reports to develop individual career development plans. Other duties as assigned. Qualifications Minimum 5 years' experience coordinating and managing health and safety for construction projects. Previous experience in a leadership role required. Knowledge of Construction projects with a solid understanding of the Occupational Health and Safety Act ("OHSA") and other relevant regulations and legislations required. Canadian Registered Safety Professional (CRSP) or Certificate of Recognition (COR) Auditor and National Construction Safety Officer (NCSO) is required. Bachelor's degree in related field preferred. Experience in nuclear considered an asset. Understanding of the Workplace Safety and Insurance Board System (WSIB) and return to work program. Intermediate to advanced working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook). Ability to communicate with tact and diplomacy, excellent verbal, and written communication skills. Exceptional organizational and time management skills. Excellent meeting and training facilitation. Adaptable and flexible to an ever changing environment. Comfortable working in various work locations in both field and office. Comfortable with confined space and working at heights. Other Requirements Work productively and meet deadlines timely Communicate and interact effectively and professionally with supervisors, employees, and others individually or in a team environment Perform work safely and effectively. Understand and follow oral and written instructions, including warning signs, equipment use, and other policies. Work during normal operating hours to organize and complete work within given deadlines. Work overtime and weekends as required. May work at various different locations and conditions may vary Openings are to fill both existing vacancies and newly created positions Base Compensation:$130,000/yr -$160,000/yr (Actual compensation is subject to variation due to such factors as education, experience, skillset, and/or location) We offer our fulltime staff employees a comprehensive benefits package that's among the best in our industry, including top tier medical, dental and vision plans covering eligible employees and dependents, voluntary wellness and employee assistance programs, life insurance, disability, retirement plans with matching, and generous paid time off. We believe in equal opportunity in employment practices without discriminationand complywith all laws regarding human rights in the provinces where we operate. There's no limit to what you'll do at Kiewit. Whether you're building or supporting projects that provide communities with dependable energy, safe transportation, clean water, or access to health care, the work you do will positively impact people's lives for generations to come. Here you'll have endless opportunities to expand your expertise through on the job experience and internal and external training and development opportunities. We offer our full time staff employees a comprehensive benefits package that's among the best in our industry. From top tier health care programs to employee assistance programs and retirement planning, we aim to provide you with the tools you need to be successful in the areas of life that matter most to you. Kiewit is an equal opportunity employer, and we believe a diverse workforce is vital to the success of our business. We continue our efforts to attract, develop and retain employees from all backgrounds who are passionate about our industry. We are committed to veteran and military hiring and will consider relevant military experience as equivalent to qualification requirements.
Ernest Gordon Recruitment Limited
HSEQ Advisor (Groundworks/Civils/Demo)
Ernest Gordon Recruitment Limited Bishop's Stortford, Hertfordshire
HSEQ Advisor (Groundworks/Civils/Demo) Remote Role, travel nationally and frequent travel to Portugal £40,000 - £60,000 + Training + Progression + Company Car + Expensed European Travel + Overtime + Company Benefits Are you a Health, Safety and Quality Advisor with experience in groundworks or civils, looking to develop your career while supporting safety and quality across UK and European projects? This company is a specialist civils and groundworks contractor delivering concrete, rebar and structural works for clients across the power, industrial, commercial and residential sectors. Due to continued growth in the UK and rapid expansion into Europe, including projects in Italy and Portugal, they are now looking to strengthen their SHEQ team as they continue their exciting growth journey. In this role, you will support the delivery of health, safety, environmental and quality standards across groundworks and civils projects in the UK and parts of Europe. You will work closely with site teams and senior SHEQ staff, carrying out inspections and audits while developing your skills through structured training and clear progression opportunities. This role would suit a Health, Safety and Quality Advisor or Officer with experience in construction or civils who is looking for their next step and the opportunity to develop within a supportive SHEQ team. The Role: Support SHEQ inspections across groundworks and civils projects in the UK and parts of Europe Assist with site audits, risk assessments and incident investigations Help ensure compliance with HSE legislation and company SHEQ standards Work closely with site teams to promote safe working practices and quality standards Complete reports and maintain accurate SHEQ documentation The Person: NEBOSH qualified Background in civils/groundworks/construction environments Willing and able to travel across the UK and into Europe If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skillset. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Apr 07, 2026
Full time
HSEQ Advisor (Groundworks/Civils/Demo) Remote Role, travel nationally and frequent travel to Portugal £40,000 - £60,000 + Training + Progression + Company Car + Expensed European Travel + Overtime + Company Benefits Are you a Health, Safety and Quality Advisor with experience in groundworks or civils, looking to develop your career while supporting safety and quality across UK and European projects? This company is a specialist civils and groundworks contractor delivering concrete, rebar and structural works for clients across the power, industrial, commercial and residential sectors. Due to continued growth in the UK and rapid expansion into Europe, including projects in Italy and Portugal, they are now looking to strengthen their SHEQ team as they continue their exciting growth journey. In this role, you will support the delivery of health, safety, environmental and quality standards across groundworks and civils projects in the UK and parts of Europe. You will work closely with site teams and senior SHEQ staff, carrying out inspections and audits while developing your skills through structured training and clear progression opportunities. This role would suit a Health, Safety and Quality Advisor or Officer with experience in construction or civils who is looking for their next step and the opportunity to develop within a supportive SHEQ team. The Role: Support SHEQ inspections across groundworks and civils projects in the UK and parts of Europe Assist with site audits, risk assessments and incident investigations Help ensure compliance with HSE legislation and company SHEQ standards Work closely with site teams to promote safe working practices and quality standards Complete reports and maintain accurate SHEQ documentation The Person: NEBOSH qualified Background in civils/groundworks/construction environments Willing and able to travel across the UK and into Europe If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skillset. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Senior Resident Liaison Officer
Pilon Ltd
Location: Kingston upon Thames Salary: Competitive package Contract type: Permanent, full-timerole Please note: Appointment to this role is subject to a satisfactory Enhanced Disclosure and Barring Service (DBS) check. We are on the lookout for a driven, energetic, and proactive Senior Resident Liaison Officer to take a leading role in supporting our Resident Liaison Officer team. If you enjoy working with people, building trust, are approachable, tactful, and diplomatic and if you thrive in being part of a dynamic, fast-paced environment, we'd love to hear from you. As a Senior Resident Liaison Officer, you will work closely with our Resident Liaison Manager and play a key role in strengthening our day-to-day operations by supporting our Resident Liaison Officers across the business, ensuring to meet regularly, in person, to align on processes and best practices. The ideal candidate is someone with a minimum of two years of continuous experience in a Resident Liaison Officer role, as well as experience in Customer Engagement and improving Customer Satisfaction. Main Objectives of the role Monitor and identify training and development opportunities for the Resident Liaison Officer team Support the design and implementation of the onboarding training program for the new Resident Liaison Officers, making sure everyone goes through the appropriate training as part of their induction Making sure that new as well as existing Resident Liaison Officers across the organisation are trained and follow the company's processes in a consistent manner To ensure that residents have the best possible experience with PiLON, whilst making sure that project compliance and residents' satisfaction KPIs are met Work collaboratively as part of the site team to deliver the required services in line with the contract requirements, following company policy and procedures Drive the continuous improvement of end-to-end processes related to clients' and residents' interaction Do you have what it takes? Great communication and stakeholder management skills, collaborative approach, with a natural style that builds a strong team and network Ability to work at a pace and respond quickly to changing demands and priorities Knowledge of administration, methods of reporting and Key Performance Indicators A proven understanding of Customer Care with particular reference to vulnerable people is essential First Class communication skills; must be able to influence and communicate very confidently both verbally and in writing, at all levels, is essential Proactive, with the ability to deal with issues and complaints in a calm and professional manner Why work with us? Here are some of the brilliant benefits you could get as a Senior Resident Liaison Officer 23 days of holiday per year, excluding Bank Holidays (+ get more days with length of service) Up to £2,000 reward for successful recommendations as part of our referral scheme Significant savings on daily shopping through our benefits portal A welcoming office, snacks, beverages, friendly colleagues and team socials throughout the year A supportive culture and a great team with exceptional talent and experience Trained Mental Health First Aiders support Annual training budget so you can focus on your personal and professional development and much more About us With over 20 years of success behind us, PiLON began an exciting new chapter in 2024 as part of the United Infrastructure Group. This growth means more opportunity, broader expertise, and long-term stability for our teams - and a stronger platform for people to build lasting careers. We specialise in planned maintenance and refurbishment within the social housing sector and are known for delivering high-quality work with care, consistency, and respect for the communities we serve. At PiLON, we don't just hire for skills - we hire for attitude, potential, and values. We actively welcome people from a wide range of backgrounds, knowing that diverse teams perform better and create better outcomes. Our commitment to inclusion is reflected in our membership of the Black Professionals in Construction Network, supporting positive change across the built environment. If you're reliable, motivated, and looking for a role where your work genuinely matters, PiLON offers a supportive environment, opportunities to develop, and the chance to be proud of what you do every day.
Apr 04, 2026
Full time
Location: Kingston upon Thames Salary: Competitive package Contract type: Permanent, full-timerole Please note: Appointment to this role is subject to a satisfactory Enhanced Disclosure and Barring Service (DBS) check. We are on the lookout for a driven, energetic, and proactive Senior Resident Liaison Officer to take a leading role in supporting our Resident Liaison Officer team. If you enjoy working with people, building trust, are approachable, tactful, and diplomatic and if you thrive in being part of a dynamic, fast-paced environment, we'd love to hear from you. As a Senior Resident Liaison Officer, you will work closely with our Resident Liaison Manager and play a key role in strengthening our day-to-day operations by supporting our Resident Liaison Officers across the business, ensuring to meet regularly, in person, to align on processes and best practices. The ideal candidate is someone with a minimum of two years of continuous experience in a Resident Liaison Officer role, as well as experience in Customer Engagement and improving Customer Satisfaction. Main Objectives of the role Monitor and identify training and development opportunities for the Resident Liaison Officer team Support the design and implementation of the onboarding training program for the new Resident Liaison Officers, making sure everyone goes through the appropriate training as part of their induction Making sure that new as well as existing Resident Liaison Officers across the organisation are trained and follow the company's processes in a consistent manner To ensure that residents have the best possible experience with PiLON, whilst making sure that project compliance and residents' satisfaction KPIs are met Work collaboratively as part of the site team to deliver the required services in line with the contract requirements, following company policy and procedures Drive the continuous improvement of end-to-end processes related to clients' and residents' interaction Do you have what it takes? Great communication and stakeholder management skills, collaborative approach, with a natural style that builds a strong team and network Ability to work at a pace and respond quickly to changing demands and priorities Knowledge of administration, methods of reporting and Key Performance Indicators A proven understanding of Customer Care with particular reference to vulnerable people is essential First Class communication skills; must be able to influence and communicate very confidently both verbally and in writing, at all levels, is essential Proactive, with the ability to deal with issues and complaints in a calm and professional manner Why work with us? Here are some of the brilliant benefits you could get as a Senior Resident Liaison Officer 23 days of holiday per year, excluding Bank Holidays (+ get more days with length of service) Up to £2,000 reward for successful recommendations as part of our referral scheme Significant savings on daily shopping through our benefits portal A welcoming office, snacks, beverages, friendly colleagues and team socials throughout the year A supportive culture and a great team with exceptional talent and experience Trained Mental Health First Aiders support Annual training budget so you can focus on your personal and professional development and much more About us With over 20 years of success behind us, PiLON began an exciting new chapter in 2024 as part of the United Infrastructure Group. This growth means more opportunity, broader expertise, and long-term stability for our teams - and a stronger platform for people to build lasting careers. We specialise in planned maintenance and refurbishment within the social housing sector and are known for delivering high-quality work with care, consistency, and respect for the communities we serve. At PiLON, we don't just hire for skills - we hire for attitude, potential, and values. We actively welcome people from a wide range of backgrounds, knowing that diverse teams perform better and create better outcomes. Our commitment to inclusion is reflected in our membership of the Black Professionals in Construction Network, supporting positive change across the built environment. If you're reliable, motivated, and looking for a role where your work genuinely matters, PiLON offers a supportive environment, opportunities to develop, and the chance to be proud of what you do every day.
Chief Product Officer (CRBC UK)
Jonas Software Birmingham, Staffordshire
Job Description: # Chief Product Officer The Company CRB Cunninghams is the UK's leading provider of cashless catering, identity management, online payments, and nutritional analysis solutions, supporting more than 3,300 schools and colleges nationwide.With nearly 60 years of heritage, we employ over 100 dedicated professionals, including a national field service team delivering fast, expert support wherever it's needed. We operate from offices in Headley (Birmingham) and Loanhead (Edinburgh).In recent years, CRB Cunninghams has experienced strong growth, driven by innovation, customer intimacy, operational excellence, and a clear, meaningful vision. Our purpose is simple and powerful: When children eat well and enjoy lunchtimes, they're happier, healthier, and achieve more.Our strategy is to help schools deliver fully cashless dining experiences that enable anonymous free-school-meal access, streamline operations, and accelerate the provision of nutritious meals. The Role The Chief Product Officer (CPO) is responsible for defining and executing CRB Cunninghams' product vision, strategy, and roadmap, including the responsible adoption of AI and automation to improve customer outcomes and long-term differentiation.This role ensures our products deliver clear customer value, support commercial growth, and align with the company's long-term strategic objectives.The CPO acts as the bridge between customers, partners, commercial leadership, and technology, owning the full product lifecycle from discovery through delivery and continuous improvement.This is a senior leadership role with significant influence over company direction, reporting at executive level. Key Responsibilities Product Strategy & Vision Define and own the product vision, strategy, and long-term roadmap Ensure product direction aligns with CRBC's business strategy and growth ambitions Identify new product opportunities, enhancements, and market expansion potential Set the direction for how AI and automation are embedded across the product portfolio to remove operational friction and create defensible value Customer Intimacy & Market Insight Build a deep understanding of customer needs, workflows, and pain points Use market research, customer feedback, and data insights to guide product decisions Monitor competitor offerings and industry trends to maintain differentiation Align product strategy with key partners, including school caterers Product Delivery & Lifecycle Management Own the full product lifecycle: ideation, prioritisation, development, launch, and optimisation Work closely with R&D and delivery teams to ensure high-quality, timely releases Balance short-term delivery priorities with long-term scalability, resilience, and sustainability Commercial & Financial Impact Partner with sales, marketing, and leadership to drive revenue growth and retention Shape product pricing and positioning alongside commercial leaders Track and report on product performance, ROI, and success metrics Leadership & Governance Lead, develop, and mentor the product management function Establish clear product processes, prioritisation frameworks, and governance Act as a senior product voice at executive and board level Key Skills & Experience Proven experience in a senior product leadership role (CPO, Head of Product, Product Director, or similar) Strong track record delivering successful B2B products (software or technology-enabled services) Commercially minded, with experience linking product decisions to revenue and growth Excellent stakeholder management across technical and non-technical teams Experience applying AI, automation and advanced data capabilities to improve workflows and customer outcomes Comfortable operating in a growing, evolving organisation Desirable Experience Background in SaaS, EdTech, and/or payments Experience in regulated, professional services, or compliance-driven environments Experience scaling products and teams in a growth-focused business What Success Looks Like A clear, well-communicated product strategy aligned to business goals and purpose Products that customers value, adopt, and actively recommend AI and automation embedded into core products and workflows in ways that measurably add extra value, reduce customer effort and operational cost Predictable, high-quality product delivery Strong collaboration across leadership, commercial, and technical teams Be at the forefront of transforming how schools operate canteens and deliver better lunchtime experiences for children Shape the future direction of a market-leading product portfolio High-impact role with executive visibility and influence Collaborative culture with genuine scope to innovate and lead Business Unit: CRB Cunninghams Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
Apr 04, 2026
Full time
Job Description: # Chief Product Officer The Company CRB Cunninghams is the UK's leading provider of cashless catering, identity management, online payments, and nutritional analysis solutions, supporting more than 3,300 schools and colleges nationwide.With nearly 60 years of heritage, we employ over 100 dedicated professionals, including a national field service team delivering fast, expert support wherever it's needed. We operate from offices in Headley (Birmingham) and Loanhead (Edinburgh).In recent years, CRB Cunninghams has experienced strong growth, driven by innovation, customer intimacy, operational excellence, and a clear, meaningful vision. Our purpose is simple and powerful: When children eat well and enjoy lunchtimes, they're happier, healthier, and achieve more.Our strategy is to help schools deliver fully cashless dining experiences that enable anonymous free-school-meal access, streamline operations, and accelerate the provision of nutritious meals. The Role The Chief Product Officer (CPO) is responsible for defining and executing CRB Cunninghams' product vision, strategy, and roadmap, including the responsible adoption of AI and automation to improve customer outcomes and long-term differentiation.This role ensures our products deliver clear customer value, support commercial growth, and align with the company's long-term strategic objectives.The CPO acts as the bridge between customers, partners, commercial leadership, and technology, owning the full product lifecycle from discovery through delivery and continuous improvement.This is a senior leadership role with significant influence over company direction, reporting at executive level. Key Responsibilities Product Strategy & Vision Define and own the product vision, strategy, and long-term roadmap Ensure product direction aligns with CRBC's business strategy and growth ambitions Identify new product opportunities, enhancements, and market expansion potential Set the direction for how AI and automation are embedded across the product portfolio to remove operational friction and create defensible value Customer Intimacy & Market Insight Build a deep understanding of customer needs, workflows, and pain points Use market research, customer feedback, and data insights to guide product decisions Monitor competitor offerings and industry trends to maintain differentiation Align product strategy with key partners, including school caterers Product Delivery & Lifecycle Management Own the full product lifecycle: ideation, prioritisation, development, launch, and optimisation Work closely with R&D and delivery teams to ensure high-quality, timely releases Balance short-term delivery priorities with long-term scalability, resilience, and sustainability Commercial & Financial Impact Partner with sales, marketing, and leadership to drive revenue growth and retention Shape product pricing and positioning alongside commercial leaders Track and report on product performance, ROI, and success metrics Leadership & Governance Lead, develop, and mentor the product management function Establish clear product processes, prioritisation frameworks, and governance Act as a senior product voice at executive and board level Key Skills & Experience Proven experience in a senior product leadership role (CPO, Head of Product, Product Director, or similar) Strong track record delivering successful B2B products (software or technology-enabled services) Commercially minded, with experience linking product decisions to revenue and growth Excellent stakeholder management across technical and non-technical teams Experience applying AI, automation and advanced data capabilities to improve workflows and customer outcomes Comfortable operating in a growing, evolving organisation Desirable Experience Background in SaaS, EdTech, and/or payments Experience in regulated, professional services, or compliance-driven environments Experience scaling products and teams in a growth-focused business What Success Looks Like A clear, well-communicated product strategy aligned to business goals and purpose Products that customers value, adopt, and actively recommend AI and automation embedded into core products and workflows in ways that measurably add extra value, reduce customer effort and operational cost Predictable, high-quality product delivery Strong collaboration across leadership, commercial, and technical teams Be at the forefront of transforming how schools operate canteens and deliver better lunchtime experiences for children Shape the future direction of a market-leading product portfolio High-impact role with executive visibility and influence Collaborative culture with genuine scope to innovate and lead Business Unit: CRB Cunninghams Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
IRIS Recruitment
Joiner
IRIS Recruitment Bolton, Lancashire
Joiner Bolton £31,049 - £37,796 Closing date: 22 April 2026 (please note, if we receive a high volume of applications, this advert may close early) We have an exciting opportunity for a Joiner to join our team on a full time, permanent basis. This position is well-suited to an enthusiastic, hard working person who is looking to gain experience in a hospital environment. Job Role: To undertake essential reactive, and emergency repair work, alterations and general maintenance to the building infrastructure using specialist knowledge of Joinery and of other construction trades. To liaise with the Estates Officer Building and or other Estates managers regarding Joinery & building defects, repairs, maintenance, and to request the supply of appropriate materials. Inspect all fire doors, panic bars, floor springs and door closers (including SELV electrical door furniture) and other items under the planned preventive maintenance system and complete related legal paperwork in a timely manner to specific statutory national guidance and agreed timeframes. Bespoke production of office furniture, cupboards, kitchen units and clinical worktops to a high standard. Provide technical support to other members of the estates department. Liaise and work in partnership with other estates staff, contractors, where work requires multi-person / multi-trade input and any other duties identified by the Estates Management Team. Use specialist maintenance knowledge to plan and organise work with / without supervision to accomplish set tasks. Responsibility to alert Estates department supervisors / managers to safety and quality standards of building components during installation audits and planned preventative maintenance inspections. There is a requirement to join the on call Rota for out of hours emergencies which provides support to the Hospital 24 hours, 7 days a week outside of normal working hours. The Successful Candidate The ideal candidate will be a team player and have experience in working in a joinery environment. This role is subject to Standard DBS disclosure. Qualifications, Experience and Skills: Relevant qualification (City and Guilds craft certificate in Joinery or NVQ Level 2/ 3/ 4 in Joinery) Detailed knowledge of general Joinery and ironmongery practice for maintenance and new installations Possession of a current U.K. driving license for manual transmission vehicles, to be inclusive of category B & E vehicles Experience in working within an NHS maintenance, or similar maintenance organisation / company The ability and enthusiasm to learn new techniques / skills, and attend additional training as identified by the Trust Ability to work as part of a team, and own initiative We are proud to be a Disability Confident Employer. Therefore, we strongly encourage applications from candidates with a disability and commit to interview these candidates if their application meets the minimum criteria for the role - just tell us when applying.
Apr 01, 2026
Full time
Joiner Bolton £31,049 - £37,796 Closing date: 22 April 2026 (please note, if we receive a high volume of applications, this advert may close early) We have an exciting opportunity for a Joiner to join our team on a full time, permanent basis. This position is well-suited to an enthusiastic, hard working person who is looking to gain experience in a hospital environment. Job Role: To undertake essential reactive, and emergency repair work, alterations and general maintenance to the building infrastructure using specialist knowledge of Joinery and of other construction trades. To liaise with the Estates Officer Building and or other Estates managers regarding Joinery & building defects, repairs, maintenance, and to request the supply of appropriate materials. Inspect all fire doors, panic bars, floor springs and door closers (including SELV electrical door furniture) and other items under the planned preventive maintenance system and complete related legal paperwork in a timely manner to specific statutory national guidance and agreed timeframes. Bespoke production of office furniture, cupboards, kitchen units and clinical worktops to a high standard. Provide technical support to other members of the estates department. Liaise and work in partnership with other estates staff, contractors, where work requires multi-person / multi-trade input and any other duties identified by the Estates Management Team. Use specialist maintenance knowledge to plan and organise work with / without supervision to accomplish set tasks. Responsibility to alert Estates department supervisors / managers to safety and quality standards of building components during installation audits and planned preventative maintenance inspections. There is a requirement to join the on call Rota for out of hours emergencies which provides support to the Hospital 24 hours, 7 days a week outside of normal working hours. The Successful Candidate The ideal candidate will be a team player and have experience in working in a joinery environment. This role is subject to Standard DBS disclosure. Qualifications, Experience and Skills: Relevant qualification (City and Guilds craft certificate in Joinery or NVQ Level 2/ 3/ 4 in Joinery) Detailed knowledge of general Joinery and ironmongery practice for maintenance and new installations Possession of a current U.K. driving license for manual transmission vehicles, to be inclusive of category B & E vehicles Experience in working within an NHS maintenance, or similar maintenance organisation / company The ability and enthusiasm to learn new techniques / skills, and attend additional training as identified by the Trust Ability to work as part of a team, and own initiative We are proud to be a Disability Confident Employer. Therefore, we strongly encourage applications from candidates with a disability and commit to interview these candidates if their application meets the minimum criteria for the role - just tell us when applying.

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