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Join our mission to grow and transform the subscription economy by simplifying subscription service delivery. Infiterra's B2B SaaS platform helps IT Distributors and Managed Service Providers (MSPs) automate and grow their subscription business. With 100+ customers in 75 countries, we're recognized for innovation and global impact-and we're just getting started. We foster a collaborative and growth-oriented culture, allowing you to be part of a dynamic, forward-thinking team. Kindly submit your resume in English. About the Role As a Customer Success Manager at Infiterra, you will own the customer relationship end-to-end; from onboarding and adoption through long-term retention and expansion. This role is designed for someone who enjoys combining consultative problem-solving, structured delivery, and strategic account ownership. You will work closely with customers to understand how their business operates, what success looks like for them, and how Infiterra's platform can be embedded into their day-to-day processes in a way that delivers measurable impact. This means going beyond execution: challenging assumptions, reframing requests, and guiding customers toward solutions that scale with their business. Key Responsibilities Onboarding & Enablement Lead customer onboarding and implementation, ensuring smooth rollout across teams and business units. Act as a consultant: uncover business drivers, challenge requests, and guide customers toward scalable solutions. Deliver enablement sessions and training to drive strong product adoption. Account Ownership & Value Management Own ongoing customer relationships post-onboarding. Conduct QBRs and strategic reviews, aligning product usage with customer goals and KPIs. Monitor adoption, usage, and customer health signals. Retention & Expansion Identify retention risks early and proactively address them. Identify and develop expansion and cross-sell opportunities in collaboration with Sales. Own renewals, ensuring value realization is clear and measurable. Internal Collaboration Serve as the voice of the customer internally, providing structured feedback to Product and Support. Partner closely with Sales to ensure smooth handovers and aligned account strategies. 4+ years of experience in Customer Success, Consulting, or Account Management within a B2B SaaS environment. Proven experience owning accounts end-to-end, including onboarding, QBRs, renewals, and expansion. Strong consultative mindset: able to challenge customers and reframe requests based on business value. Experience working with complex SaaS products and multi-stakeholder environments. Comfort engaging with senior stakeholders and C-level executives. Willingness to travel as required. Language Requirements English: Professional fluency (required for all). German: Required for DACH-based candidates; nice to have for Greece-based candidates. Spanish: Nice to have for all candidates. A tech-passionate team with a friendly culture and an international breed. Fully remote work. Flexible working hours. Work-from-anywhere scheme (travel and work). Learning & development budget. If you feel you're a great fit, please apply! We'd love to hear from you! All applications will be treated with confidentiality. Please note that due to the high volume of CVs received, only candidates who are a good fit will be contacted for an interview. As part of our commitment to diversity in the workforce,Infiterra is dedicated to Equal Employment Opportunity, ensuring that all individuals are treated with respect and consideration without regard to race, color, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.

Title Centre Director (Residential) Job Type Residential, Full-Time Reports to Operations Manager Dates June 22nd to August 1st 2026 Possibility of extension in some centres Country United Kingdom Location London King's, London Uxbridge, Reading, Guildford, Worcester, Dover, Oxford, Edinburgh Mission Statement Move Language Ahead is committed to providing industry leading safe, educational, and cultural programmes to students from around the world. Students, families, and agents from around the world have chosen MLA for the quality of our language courses, for the established trust of our brand, and for the meticulous attention to detail in our packages. The MLA formula for a summer centre is a unique blend of many full-day and half-day excursions, an amazing activity programme and specialised language path. In this way we have broken the barriers of the traditional summer language course. Welfare and Safeguarding Statement MLA is committed to the welfare and safeguarding of children, young people and adults at risk. All students should expect to feel safe within all areas of our seasonal programme. The primary concern at all times is the interests and safety of each student and the organisation takes all reasonable steps to protect children from harm, discrimination or degrading treatment and to uphold their rights. MLA staff working with young learners will all go through our safer recruitment process including online or face-to-face interviews, record checks of references and background checks, in line with the country's regulations, to ensure they are able to work with young people, provide evidence of qualifications and work experience as part of the process and according to our Safeguarding Policy, Preventing Sexual Harassment and Prevent Policy. Position Overview Responsible for the activity and excursion programme for international students and for the Activity Leaders. The Centre Director is the senior on-site manager responsible for the overall leadership, coordination, and successful delivery of the MLA Move Language Ahead Summer Programme at an assigned centre. Full time summer employment from mid June - mid August Responsible for the overall management of the ESL summer camp programming Represent MLA values Reports to Operations Manager 6 working days per week 1 day off per week Residential employment includes all meals and accommodation Possibility of extension in some centres (starting in June and/or finishing mid August) The Centre Director provides strategic and operational leadership to all centre staff and acts as the primary point of contact between MLA Head Office, students, staff, host institutions, and external stakeholders. This role is critical to ensuring a safe, enriching, and high quality educational and cultural experience for international students. Requirements Essential Must have a UK passport/right to work in the UK, and a valid DBS (England & Wales) or PVG (Scotland). If you're based outside the UK, also a Criminal Record Check from your country of residence Proven suitability to work with students under 18: at least 2 references Be proficient in the use of IT Experience working with international students and multicultural teams Experience liaising with host institutions or accommodation providers Knowledge of safeguarding legislation and best practice Desirable Summer School experience in the UK or in Ireland Proven experience in a senior management role within a summer school, international education, or residential programme Prior experience overseeing a strict operating budget First Aid certificate Teaching, academic management, or EFL/ESL background Demonstrated experience in safeguarding, student welfare, and pastoral care Person Specification Strong leadership and people management skills Excellent organisational and problem solving abilities Ability to manage complex operations in a fast paced, high pressure environment Excellent communication and interpersonal skills High level of professionalism, resilience, and flexibility Ability to develop positive relationships with students, earning their trust whilst maintaining proper professional boundaries Ability to establish excellent relationships with our clients and service providers, especially the Group Leaders bringing students from abroad Team player Ability to provide safety and welfare assistance to students Excellent communication skills (verbal, written and interpersonal) Display absolute commitment to the highest standards of professional behaviour Ability to motivate and inspire a team under pressure and lead by example Positive outlook Enthusiasm and creativity Passion for working with youth Flexibility and adaptability Ability to multi task Attention to detail Aptitude to effectively use Microsoft Word and Excel Ability to be pleasant, polite, and cooperative Schedule As a Centre Director you'll enjoy a dynamic and flexible work schedule designed to meet the exciting demands of our programme. Shifts will vary across mornings, afternoons, evenings, and weekends, providing you with diverse working hours. Evening, weekend, and on call duties are required. Each staff member is contracted for up to 44 hours per week. At the end of every week, you'll be required to confirm and sign off on your worked hours to ensure everything is accurately recorded. Key Position Accountabilities Complete all required, paid training/induction meetings prior to and during the programme Review itineraries and become knowledgeable with all aspects of the programme Assume full responsibility for the planning, organisation, and daily operation of the summer programme centre Review risk assessments and monitor that the are carried out effectively Provide clear leadership, direction, and support to all academic, welfare, and operational staff Foster a professional, inclusive, and positive working environment aligned with MLA values Ensure the centre operates efficiently, safely, and in line with agreed budgets and resources Use the MLA software effectively Maintain a clean, organised and professional Centre Office Work with the management team and Head Office to ensure all day to day centre operations and programme components are properly planned and delivered Attend meetings with Group Leaders and MLA Managers Ensure the welfare, safety, and wellbeing of all students at all times Implement and enforce MLA safeguarding, child protection, health and safety, and behaviour policies Respond effectively to student welfare concerns, incidents, medical issues, and emergencies Liaise with parents/guardians, agents, and Head Office regarding serious welfare or disciplinary matters Ensure appropriate supervision ratios and duty cover are maintained at all times Oversee the academic programme in collaboration with academic management staff Lead the recruitment, induction, training, and ongoing support of centre staff Manage staff rotas, duty schedules, and time off in line with operational needs Conduct regular staff meetings, briefings, and performance check ins Address staff conduct, performance, and disciplinary matters professionally and promptly Ensure all staff comply with safeguarding requirements, codes of conduct, and role expectations Be sensitive to staff needs and feedback, and ensure they are being heard and addressed Promote the welfare of students and adhere to the Safeguarding Policy Training & CPD Complete all required pre employment training Attend the in person induction training and take an active part in discussions Read and understand MLA policies sent during the recruitment process Read, understand and adhere to the guidelines set out in your Handbook Be open to feedback during appraisals and set your own developmental goals for you to work on during your time with MLA Request guidance on and actively seek professional development to improve your skills Work with the MLA Management Team in designing necessary on site training Carry out inductions and training for staff Administrative Duties Maintain accurate and up to date student records, including attendance, welfare notes, and incident reports Ensure timely completion and submission of all required reports to MLA Head Office Oversee arrival and departure documentation, rooming lists, registers, and duty logs Ensure safeguarding, medical, and incident documentation is completed correctly and stored securely Monitor staff records, rotas, timesheets, and duty schedules Ensure risk assessments, health and safety checks, and compliance documentation are completed and filed Maintain clear communication records with parents/guardians, agents, and partners where required Support Head Office audits, reviews, and quality assurance processes Ensure centre documentation is accurate, professional, and reflective of MLA standards Monitor the preparation of the site to include creation of bulletin boards, signage, itineraries, welcome packets, and activity programmes . click apply for full job details

South London and Maudsley NHS Foundation Trust Practitioner Psychologist, Psychotherapist & Psychological Therapist The closing date is 16 December 2025 Main duties of the job To provide a highly specialist psychotherapy/psychological therapy assessment service to patients with PTSD, complex PTSD and dissociative disorders as well as associated psychological difficulties. This includes specialist assessment, second opinion assessments, outreach assessments, care planning, implementation and producing assessment reports. To co facilitate Sensorimotor Groups. To offer individual therapy (using a variety of therapeutic models as required by the service). To contribute to enabling other staff, service users and carers from diverse backgrounds to flourish by working to create a psychologically safe environment. To undertake service evaluation, audit and research. To work as an autonomous professional within BACP/UKCP/BPC/APC/HCPC/BABCP guidelines and codes of conduct and be guided by principles and policies or procedures of the service, taking responsibility for interpreting policies within defined parameters. To agree outcomes/results with clinical/professional lead and to decide how they are best achieved. About us The staff are based at the Maudsley Hospital with some remote working. The staff team consists of a Consultant Psychiatrist, Principal Clinical Psychologist, Senior Clinical Psychologist, Honorary Therapists, Business Manager and administrator. Job responsibilities KR 1 Clinical and Client Care To provide highly specialist psychotherapy/psychological therapy assessments, second opinions, and group/individual therapy for clients in the PTSD/Trauma pathway nationally including NICE recommended therapies and other relevant interventions. This may include psychological stabilisation, EMDR, Tf CBT, Sensorimotor Therapy, experience of relational based therapies appropriate for complex PTSD, experience of individual and group work. To provide culturally appropriate psychological or psychotherapeutic interventions with carers or families of referred clients when required. To assess and monitor risk and draw up appropriate risk management plans. To provide reports, including relevant formulation, opinion and interventions, in order to inform referrers and, where appropriate, service users and their families. To select and deliver evidence based specialist therapeutic interventions, drawing from a spectrum of ideas and models, monitoring outcome and modifying and adapting interventions as necessary, based on the highly complex factors concerning historical and developmental processes that have shaped the individual, couple, family or group. To promote psychological support for carers (or families as appropriate) of referred clients. To act as the keyworker taking responsibility for initiating planning and reviewing care plans as appropriate. KR 2 Contributing to team or service clinical functioning To contribute to the effective working of the team or service and to a psychotherapeutically informed framework for the service. To contribute to the team or services delivery of accessible and acceptable services to diverse local communities. To be proactive in challenging discrimination and support the development of culturally competent services. To advise other members of the service on specialist psychotherapeutic care of patients. To liaise with referrers, GPs and other professionals concerned with clients in order to develop and review care plans. To utilise theory, evidence based literature and research to support evidence based practice and/or currently understood best practice based evidence, in individual work and work with other team members. To liaise with the service/s MDT and other professionals. KR 3 Policy and service development To implement policies and procedures in own area of work, and to propose improvements or beneficial changes. To contribute to service development through undertaking and participating in appropriate projects. To contribute to the consultation and engagement of service users in planning and delivering services which meet the needs of local communities. KR 4 Care or management of resources To take care of, and use carefully, the Trusts equipment and physical resources. To ensure that the post holder has sufficient resources by estimating future needs and requesting or ordering supplies as needed. To ensure the cleanliness and safe functioning and use of equipment that will be used by clients or other persons. To monitor and advise clients on the safe use of materials and processes. To ensure adequate confidential and safe storage for artefacts produced during the therapy process in line with professional guidelines. To be responsible for obtaining, storing and maintaining all materials and equipment for the provision of therapy in work setting within budgetary constraints. To identify any aspects of the service within own service area, which need to be improved and to advise service and professional managers accordingly. To authorise client travel expenses (if required). KR 5 Management and supervision To be responsible for the allocation and/or clinical supervision of the work of more junior psychological practitioners with support from a more senior practitioner when necessary. To supervise trainee psychological practitioners within own area of specialism having completed the relevant Supervision Training when necessary. To contribute to the appraisal of more junior psychological practitioners as appropriate. To contribute to the recruitment of more junior psychological practitioners as appropriate. Consultation as required by service need, such as phone call advice to potential referrers or other enquiries to the service. KR 6 Teaching and Training To undertake occasional teaching and training of pre and post qualification psychological practitioners, and specialised training to other professions as appropriate. To contribute to the development of the knowledge and skills base within the service by maintaining an active awareness of current developments in psychological therapy and by implementing knowledge gained in practice. To disseminate research and service evaluation findings through presentations and published articles. KR 7 Record keeping and Information Governance To ensure that all information generated by own work is recorded as required by Trust policies and local procedures. To maintain the highest standards of clinical record keeping and report writing, according to professional and Trust guidelines, including electronic data entry. KR 8 Research and development To initiate, undertake, support and supervise regular complex service evaluation and audits. To provide expertise in a specialist research area which will contribute to the pathway for PTSD/Trauma. To initiate and implement the development of outcome measurement and assessment and assist other staff in the implementation of same. KR 9 Maintaining professional standards and continuing professional development To receive regular clinical and professional supervision from a more senior psychotherapist/psychological therapist according to BACP/UKCP/APC/BPC/HCPC/BABCP and Trust guidelines. To ensure own Continuing Professional Development in line with BACP/UKCP/APC/BPC/HPCP/BABCP and Trust Personal Development Plan requirements. To maintain an up to date knowledge of current developments in professional and clinical practice and of relevant legislation and policies. To comply with BACP/UKCP/APC/BPC/HCPC/BABCP Standards of Ethics and Proficiency, and ensure professional development in line with these. To adhere to the BACP/UKCP/APC/BPC/HCPC/BABCP Professional Practice Guidelines and Trust policies and procedures. KR10 General To travel to Trust premises for service meetings, training, home visits as appropriate and when required. To be aware of risk relating to aggressive and challenging behaviour amongst the client group, and follow Trust policies relating to its management. To respond appropriately and professionally to emotionally distressing situations and to support others involved in such situations. Person Specification Qualifications Post graduate qualification in either psychology or psychotherapy. (A/I) Doctoral level qualification in Clinical Psychology or Counselling Psychology or equivalent qualification in psychotherapy or CCST in medical psychotherapy or equivalent relevant experience. (A/I) Registered with the HCPC as practitioner psychologist or accepted psychotherapy body. (A/I) Post doctoral training in one or more additional specialised areas of psychological practice. (A/I) Experience Substantive experience in working with trauma/dissociation at a secondary/tertiary trauma service or equivalent. (A/I) Experience in assessing patients with complex needs suffering from complex trauma, dissociative disorder and or personality disorders. (A/I) Significant post qualification experience of working with complex PTSD and symptoms of dissociation. (A/I) Experience of racial awareness/diversity training (A/I) Psychological and or psychodynamic therapy: appropriate level of competence in treating patients offering time limited therapy with a range of patients with complex mental health problems. (A/I) Experience of working with Personality Disorders (A/I) Experience of working with individuals with dissociative disorders. (A/I) Knowledge Knowledge theoretical and evidence base for them. (A/I/References) Awareness of racial and diversity issues through attendance of relevant training . click apply for full job details

Preceptorship Clinical Psychologist - MHSOP We are delighted to advertise an exciting opportunity to take on an 8a role or a band 7 preceptorship within Mental Health Services for Older People (MHSOP) Psychology in Leicester. This is a permanent part time lead role within our inpatient service and is an exciting role for developing Psychology input to our two functional Mental Health wards at the Bennion Centre at Glenfield Hospital and our two organic wards at the Evington Centre at Leicester General Hospital. The successful applicant will join the existing MHSOP Inpatient Psychology team, including a Clinical Associate Psychologist (CAP), an Assistant Psychologist, and trainees, with two Clinical Psychologists on a weekly sessional basis. The role also involves input to MHSOP Psychology Community Services. The MHSOP Inpatient Psychology Team works alongside the MHSOP Community Psychology Team, with regular opportunities for peer support, CPD and further relevant training. MHSOP Psychology has strong links with the wider LPT Psychology and Psychological Therapies community, providing opportunities for shared learning, support, and development. Main duties of the job The post holder will provide a highly specialist clinical psychology service to patients referred to the MHSOP Psychology Inpatient Service, working with people with functional based mental health problems, with scope to develop our service for people with organic problems such as dementia. The post holder will offer advice and consultation on patients' psychological care to non psychologist colleagues, and where appropriate deliver psychological assessments (including neuropsychological assessment) and interventions; working autonomously within professional guidelines and the Trust policies, procedures, and service priorities. The post holder will manage and offer clinical supervision to less senior psychologists working in the MHSOP Inpatient Psychology Service. The post holder will participate fully in multidisciplinary clinical teams, ensuring effective systems are in place for the management of referrals to the service and workload of team members to ensure timely and appropriate care is provided. With the support of the Consultant Clinical Psychologist for MHSOP, the post holder will develop and provide innovative services to meet the psychological needs of patients referred to the service in accordance with evidence based practice. The post holder will be capable of conducting projects, working independently with only general briefings and working directly with senior managers. About us Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland. We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups. All jobs will require permission to work in the UK. The cost of any DBS disclosure required will be met by the individual. Applicants at risk within the local NHS who meet essential criteria will have preference for interview. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.