Scottish Federation of Housing Associations
Edinburgh, Midlothian
Full Time 35 Hours. Hybrid role with at least one day per week in one of the Blackwood offices. £39,250 - £42,431. Job Type: Full Time Are you a proactive and people-focused leader with a passion for delivering high quality asset management services? We're looking for a Property Team Leader to ensure excellence, compliance, and real value for our customers. About the Role Reporting to the Head of Property Services and leading a team of two Property Officers and one Property Co ordinator, you will be responsible for delivering our property management plan to the highest standard. This includes overseeing the successful implementation of planned and cyclical maintenance, managing adaptations with a customer first approach, and ensuring compliance with all contractual, financial, and health and safety regulations. Key Responsibilities Lead and manage the delivery of planned, cyclical, and adaptation programmes. Provide day to day management and leadership to the Property Team. Maintain strong collaboration with the Repairs Team Leader and Compliance Manager to deliver seamless service. Ensure quality control through regular monitoring of contractor performance and reporting on KPIs. Manage budgets, grant claims, and ensure accurate financial records. Drive continuous improvement in asset management strategy and service delivery. Promote a culture of shared responsibility, accountability, and customer satisfaction. What We're Looking For Proven experience in asset management, property services, or housing maintenance. Strong leadership and line management experience. Knowledge of health and safety legislation, CDM regulations, and compliance best practices. Excellent communication and stakeholder engagement skills. A commitment to delivering value for money services and enhancing customer experience. Why Join Us Comprehensive induction and personal development opportunities. Company sick pay scheme on completion of probationary period. 34 days' holiday per annum, pro rata for part time hours. Company pension scheme and Death in Service Benefit. Access to our Employee Assistance Programme Notes All successful candidates will be required to become a PVG scheme member. We ask that all applicants read the Job Pack (available on our careers page). Blackwood are committed to diversity and inclusion and as an accredited Disability Confident Employer, we will interview all disabled candidates who meet the minimum requirements for the post. Note to interested applicants: SPONSORSHIP IS NOT CURRENTLY AVAILABLE AT BLACKWOOD
Feb 04, 2026
Full time
Full Time 35 Hours. Hybrid role with at least one day per week in one of the Blackwood offices. £39,250 - £42,431. Job Type: Full Time Are you a proactive and people-focused leader with a passion for delivering high quality asset management services? We're looking for a Property Team Leader to ensure excellence, compliance, and real value for our customers. About the Role Reporting to the Head of Property Services and leading a team of two Property Officers and one Property Co ordinator, you will be responsible for delivering our property management plan to the highest standard. This includes overseeing the successful implementation of planned and cyclical maintenance, managing adaptations with a customer first approach, and ensuring compliance with all contractual, financial, and health and safety regulations. Key Responsibilities Lead and manage the delivery of planned, cyclical, and adaptation programmes. Provide day to day management and leadership to the Property Team. Maintain strong collaboration with the Repairs Team Leader and Compliance Manager to deliver seamless service. Ensure quality control through regular monitoring of contractor performance and reporting on KPIs. Manage budgets, grant claims, and ensure accurate financial records. Drive continuous improvement in asset management strategy and service delivery. Promote a culture of shared responsibility, accountability, and customer satisfaction. What We're Looking For Proven experience in asset management, property services, or housing maintenance. Strong leadership and line management experience. Knowledge of health and safety legislation, CDM regulations, and compliance best practices. Excellent communication and stakeholder engagement skills. A commitment to delivering value for money services and enhancing customer experience. Why Join Us Comprehensive induction and personal development opportunities. Company sick pay scheme on completion of probationary period. 34 days' holiday per annum, pro rata for part time hours. Company pension scheme and Death in Service Benefit. Access to our Employee Assistance Programme Notes All successful candidates will be required to become a PVG scheme member. We ask that all applicants read the Job Pack (available on our careers page). Blackwood are committed to diversity and inclusion and as an accredited Disability Confident Employer, we will interview all disabled candidates who meet the minimum requirements for the post. Note to interested applicants: SPONSORSHIP IS NOT CURRENTLY AVAILABLE AT BLACKWOOD
Deputy Manager - Bristol - 39 Hours Who are we? We're Pets at Home, one of the UK's leading pet care businesses. If you're passionate about pets, you'll love our Pet Care Centres, which include everything from pet products and grooming salons to Vets for Pets practices. Our centres are hubs of the community, bringing people together to help local pet owners provide the best care for their companions. What's the role? We're looking for a Deputy Manager to join our team in Bristol. As the Deputy Store Manager, you'll work closely with the Store Manager to oversee the store's day to day operations and ensure the best possible experience for our customers and their pets. When the Store Manager is unavailable, you'll take full responsibility for the store, leading the team and managing all aspects of the business, from recruitment and performance management to stock control and maintaining our high standards. Your key responsibilities will include: Inspiring and leading your team to create a fun, engaging, and customer focused environment. Driving sales performance and achieving key KPIs. Overseeing store operations, including recruitment, stock management, and compliance with health and safety. Acting as Duty Manager when the Store Manager is unavailable. Leading by example and contributing to the store's overall success. We'll provide comprehensive training and development opportunities to ensure you have the skills and knowledge to deliver exceptional service and care to our customers and their pets. Who are we looking for? Have at least 1 year of management experience in a retail environment. Are passionate about retail and delivering exceptional results. Are flexible to work a 7-day shift pattern, including weekends and bank holidays. Have excellent communication and leadership skills to engage and inspire your team. Are ready to commit to 6 months of training, covering customer service, health and safety, and pet care. Benefits We reward our management team with a comprehensive package designed to support your well being, including: Annual bonus opportunities 28 days paid leave, rising to 33 days after 2 years (including bank holidays). Your birthday off to celebrate in style. Life assurance worth 4x your annual salary. A 4% company pension contribution. Colleague discounts, including 20% off Pets at Home and 30% off our own brand products. Click here to read our Values & Behaviours Click here for more details and other benefits We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don't perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you! Don't wait-apply now! We may close the vacancy early due to high interest.
Feb 04, 2026
Full time
Deputy Manager - Bristol - 39 Hours Who are we? We're Pets at Home, one of the UK's leading pet care businesses. If you're passionate about pets, you'll love our Pet Care Centres, which include everything from pet products and grooming salons to Vets for Pets practices. Our centres are hubs of the community, bringing people together to help local pet owners provide the best care for their companions. What's the role? We're looking for a Deputy Manager to join our team in Bristol. As the Deputy Store Manager, you'll work closely with the Store Manager to oversee the store's day to day operations and ensure the best possible experience for our customers and their pets. When the Store Manager is unavailable, you'll take full responsibility for the store, leading the team and managing all aspects of the business, from recruitment and performance management to stock control and maintaining our high standards. Your key responsibilities will include: Inspiring and leading your team to create a fun, engaging, and customer focused environment. Driving sales performance and achieving key KPIs. Overseeing store operations, including recruitment, stock management, and compliance with health and safety. Acting as Duty Manager when the Store Manager is unavailable. Leading by example and contributing to the store's overall success. We'll provide comprehensive training and development opportunities to ensure you have the skills and knowledge to deliver exceptional service and care to our customers and their pets. Who are we looking for? Have at least 1 year of management experience in a retail environment. Are passionate about retail and delivering exceptional results. Are flexible to work a 7-day shift pattern, including weekends and bank holidays. Have excellent communication and leadership skills to engage and inspire your team. Are ready to commit to 6 months of training, covering customer service, health and safety, and pet care. Benefits We reward our management team with a comprehensive package designed to support your well being, including: Annual bonus opportunities 28 days paid leave, rising to 33 days after 2 years (including bank holidays). Your birthday off to celebrate in style. Life assurance worth 4x your annual salary. A 4% company pension contribution. Colleague discounts, including 20% off Pets at Home and 30% off our own brand products. Click here to read our Values & Behaviours Click here for more details and other benefits We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don't perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you! Don't wait-apply now! We may close the vacancy early due to high interest.
Colliers International Deutschland Holding GmbH
Bristol, Gloucestershire
Company Description Colliers (NASDAQ, TSX: CIGI) is a global diversified professional services and investment management company. Operating through three industry-leading platforms - Real Estate Services, Engineering and Investment Management - we have a proven business model, an enterprising culture, and a unique partnership philosophy that drives growth and value creation. Fueled by visionary leadership, Colliers has consistently delivered approximately 20% compound annual investment returns for shareholders for 30 years. Due to recent growth in our business needs, we are looking for a commercial real estate project management professional for the Hong Kong team. Job Description Key Responsibilities Lead the full lifecycle of multiple real estate projects, develop and manage detailed project schedules, budgets, and risk mitigation plans. Act as the senior point of contact for clients, providing strategic guidance and maintaining strong, long-term relationships. Oversee and coordinate with stakeholders, including but not limited to landlords, developers, contractors, vendors, and internal teams. Manage the design process from concept through to construction documentation and execution. Lead the tendering process, evaluate bids, and support contract negotiations and administration. Advise on procurement strategies and manage service contracts on behalf of clients. Supervise on-site construction activities, ensuring compliance with design, safety, and quality standards. Ensure timely project close-out, including documentation, handover, and post-completion reviews. Support the Project Director in mentoring junior team members and contributing to business development initiatives. Qualifications Bachelor's degree in Real Estate, Project Management, Architecture, Engineering, or a related field. 8+ years of experience in project management within the real estate or construction industry. Candidates with more experience will be considered for Associate Director. Proven track record in managing complex, high-value projects and leading cross-functional teams. Strong problem-solving, analytical, and decision-making skills. Excellent communication, negotiation, and stakeholder engagement abilities. Proficiency in project management tools; familiarity with design software (e.g., AutoCAD, Adobe InDesign, SketchUp) is a plus. Experience working with international clients and delivering projects to global standards is highly desirable. Additional Information What's on offer: A competitive base salary and benefits structure. Opportunity to work in an enterprising environment where you can accelerate your career growth. Future opportunities for both domestic and international opportunities. A global culture, with a strong focus on learning and development. Make your next move an expert one and join us as we lead the industry into the future. Diversity, equity and inclusion are fundamental to our enterprising culture. As a Colliers professional, you'll work with collaborative teams comprised of people with different abilities, skills, and backgrounds where everyone is encouraged to bring their ideas, talents, capabilities, and experiences to the table. Colliers provides equal opportunity in all employment practices.
Feb 04, 2026
Full time
Company Description Colliers (NASDAQ, TSX: CIGI) is a global diversified professional services and investment management company. Operating through three industry-leading platforms - Real Estate Services, Engineering and Investment Management - we have a proven business model, an enterprising culture, and a unique partnership philosophy that drives growth and value creation. Fueled by visionary leadership, Colliers has consistently delivered approximately 20% compound annual investment returns for shareholders for 30 years. Due to recent growth in our business needs, we are looking for a commercial real estate project management professional for the Hong Kong team. Job Description Key Responsibilities Lead the full lifecycle of multiple real estate projects, develop and manage detailed project schedules, budgets, and risk mitigation plans. Act as the senior point of contact for clients, providing strategic guidance and maintaining strong, long-term relationships. Oversee and coordinate with stakeholders, including but not limited to landlords, developers, contractors, vendors, and internal teams. Manage the design process from concept through to construction documentation and execution. Lead the tendering process, evaluate bids, and support contract negotiations and administration. Advise on procurement strategies and manage service contracts on behalf of clients. Supervise on-site construction activities, ensuring compliance with design, safety, and quality standards. Ensure timely project close-out, including documentation, handover, and post-completion reviews. Support the Project Director in mentoring junior team members and contributing to business development initiatives. Qualifications Bachelor's degree in Real Estate, Project Management, Architecture, Engineering, or a related field. 8+ years of experience in project management within the real estate or construction industry. Candidates with more experience will be considered for Associate Director. Proven track record in managing complex, high-value projects and leading cross-functional teams. Strong problem-solving, analytical, and decision-making skills. Excellent communication, negotiation, and stakeholder engagement abilities. Proficiency in project management tools; familiarity with design software (e.g., AutoCAD, Adobe InDesign, SketchUp) is a plus. Experience working with international clients and delivering projects to global standards is highly desirable. Additional Information What's on offer: A competitive base salary and benefits structure. Opportunity to work in an enterprising environment where you can accelerate your career growth. Future opportunities for both domestic and international opportunities. A global culture, with a strong focus on learning and development. Make your next move an expert one and join us as we lead the industry into the future. Diversity, equity and inclusion are fundamental to our enterprising culture. As a Colliers professional, you'll work with collaborative teams comprised of people with different abilities, skills, and backgrounds where everyone is encouraged to bring their ideas, talents, capabilities, and experiences to the table. Colliers provides equal opportunity in all employment practices.
Job Title: Lead Mechanical Design Engineer Location: Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this role Salary: Circa £55,000 What you'll be doing: As a Lead Principal Engineer within the SSNA Platform Mechanical Integrated Delivery Team (IDT), you will play a key leadership role in delivering engineering scope across a complex and fast-paced submarine programme. You'll take ownership of multiple systems, provide technical assurance, and collaborate across disciplines to drive delivery forward. Leading the delivery of assigned engineering scope, ensuring quality and timely outputs across design, integration, and qualification Overseeing technical ownership of several mechanical systems, ensuring compliance with system requirements and effective collaboration across interface areas Producing engineering artifacts, including documentation, calculations and performing simulation/analysis. Managing task allocation and progress tracking through structured tools (Jira/Confluence), ensuring alignment with programme milestones, cost, and schedule expectations Coaching and supporting engineers at all levels - from graduates to senior professionals - to grow technical capability and confidence Working closely with peers, suppliers, and wider functional stakeholders to resolve issues and maintain delivery momentum Reviewing technical documentation, supporting hazard assessments, and managing change control with sound engineering judgement Proactively identifying and addressing shortfalls in delivery, documentation or process - embedding a culture of openness, improvement, and accountability Your skills and experiences: We're looking for someone who can confidently lead engineering work packages while mentoring others and contributing to a collaborative delivery culture. You should have: A proven track record of delivering complex mechanical or multi-disciplinary engineering tasks in a regulated environment Experience mentoring or coaching engineers to support technical and professional growth Excellent communication and influencing skills, with the confidence to lead conversations, challenge constructively, and build strong working relationships The ability to collaborate effectively across engineering, project, safety, ILS and supply chain functions Familiarity with task and documentation management tools such as Jira and Confluence Working toward or already professionally registered (CEng strongly preferred) A STEM-related degree (or equivalent experience) with strong foundations in systems thinking and platform-level integration Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Platform Mechanical team: You'll join the Platform Mechanical Integrated Delivery Team - a dynamic, collaborative engineering group working at the forefront of submarine platform development. The team brings together engineers from across disciplines, career levels, and partner organisations to deliver critical mechanical capability. Through close engagement with suppliers, systems engineers, and programme stakeholders, you'll play a central role in shaping high-integrity technical solutions, supporting team development, and ensuring delivery remains aligned with the wider programme plan and budget. We have multiple roles available & will be offering positions within the following disciplines; Air Purification & Atmosphere Monitoring, Trim & Compensation, Hydraulics, Air Movement & HVAC, and Cooling. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 3rd March 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feb 04, 2026
Full time
Job Title: Lead Mechanical Design Engineer Location: Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this role Salary: Circa £55,000 What you'll be doing: As a Lead Principal Engineer within the SSNA Platform Mechanical Integrated Delivery Team (IDT), you will play a key leadership role in delivering engineering scope across a complex and fast-paced submarine programme. You'll take ownership of multiple systems, provide technical assurance, and collaborate across disciplines to drive delivery forward. Leading the delivery of assigned engineering scope, ensuring quality and timely outputs across design, integration, and qualification Overseeing technical ownership of several mechanical systems, ensuring compliance with system requirements and effective collaboration across interface areas Producing engineering artifacts, including documentation, calculations and performing simulation/analysis. Managing task allocation and progress tracking through structured tools (Jira/Confluence), ensuring alignment with programme milestones, cost, and schedule expectations Coaching and supporting engineers at all levels - from graduates to senior professionals - to grow technical capability and confidence Working closely with peers, suppliers, and wider functional stakeholders to resolve issues and maintain delivery momentum Reviewing technical documentation, supporting hazard assessments, and managing change control with sound engineering judgement Proactively identifying and addressing shortfalls in delivery, documentation or process - embedding a culture of openness, improvement, and accountability Your skills and experiences: We're looking for someone who can confidently lead engineering work packages while mentoring others and contributing to a collaborative delivery culture. You should have: A proven track record of delivering complex mechanical or multi-disciplinary engineering tasks in a regulated environment Experience mentoring or coaching engineers to support technical and professional growth Excellent communication and influencing skills, with the confidence to lead conversations, challenge constructively, and build strong working relationships The ability to collaborate effectively across engineering, project, safety, ILS and supply chain functions Familiarity with task and documentation management tools such as Jira and Confluence Working toward or already professionally registered (CEng strongly preferred) A STEM-related degree (or equivalent experience) with strong foundations in systems thinking and platform-level integration Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Platform Mechanical team: You'll join the Platform Mechanical Integrated Delivery Team - a dynamic, collaborative engineering group working at the forefront of submarine platform development. The team brings together engineers from across disciplines, career levels, and partner organisations to deliver critical mechanical capability. Through close engagement with suppliers, systems engineers, and programme stakeholders, you'll play a central role in shaping high-integrity technical solutions, supporting team development, and ensuring delivery remains aligned with the wider programme plan and budget. We have multiple roles available & will be offering positions within the following disciplines; Air Purification & Atmosphere Monitoring, Trim & Compensation, Hydraulics, Air Movement & HVAC, and Cooling. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 3rd March 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
HALOS is an advanced body camera and cloud software scaleup, working with some of the biggest names in security, services, and law enforcement. At HALO, we're passionate about safety and innovation, constantly staying ahead of threats and reducing risk. What sets HALOS apart is not just the cutting edge technology we develop but the culture we've nurtured. Our team embodies openness, transparency, and a "one team" spirit. We're a group of passionate individuals, all working on exciting and impactful projects. Here, you'll find an environment that fosters collaboration, creativity, and a shared sense of purpose. HALOS is seeking a senior Customer Success Manager (CSM) - Strategic Accounts to own adoption, utilisation, and commercial outcomes across our largest and most complex customers, including a major retailer and a large fast food (QSR) chain. This role is explicitly adoption and outcomes focused and commercially accountable. The Strategic CSM owns renewals and expansion (upsell) motions for their accounts, using utilisation, evidence creation, and demonstrated value as the foundation for commercial success. This is not a support role. Success is defined by measurable end user utilisation, consistent behavioural adoption, evidence based value, renewal retention, and thoughtful account growth. Key Responsibilities Drive End User Adoption & Utilisation (Primary Accountability) Own utilisation outcomes, not just customer satisfaction or activity. Execute against the HALOS utilisation framework: Assignment - devices correctly assigned, activated, and deployed Activity - meaningful, appropriate recording behaviour Consistency - normalised usage across shifts, roles, and locations Evidence - footage actively reviewed, bookmarked, shared, and operationalised Identify and remediate zero recording and low usage cohorts as leading indicators of churn risk. Establish realistic utilisation benchmarks based on workforce size, role type, and operating patterns. Strategic Account Ownership Serve as the primary post sale owner for strategic enterprise customers. Build strong relationships with executive sponsors and senior stakeholders, including Operations, Safety, Loss Prevention, HR, Legal, and Compliance. Translate customer objectives (safety, de escalation, incident reduction, accountability, training, liability mitigation) into clear, measurable HALOS outcomes. Lead structured Quarterly Business Reviews (QBRs) focused on utilisation, evidence creation, risk, and commercial outcomes. Change Management & Workforce Enablement Lead adoption and enablement strategies across large, distributed frontline workforces. Partner with customer leadership to: Position body worn cameras positively with employees Address cultural, regulatory, and privacy considerations (including UK specific requirements) Reinforce expected behaviours and operational usage norms. Ensure customer administrators are equipped to actively manage adoption, not passively maintain the platform. Proactive Risk Management Identify early indicators of disengagement, misalignment, or adoption breakdown. Intervene early to correct course before issues escalated. Own customer health holistically - behavioural, operational, executive, and commercial. Commercial Ownership: Renewals & Expansion Own end to end renewal responsibility for assigned strategic accounts, including forecasting, renewal strategy, and execution. Own expansion and upsell motions, identifying opportunities grounded in proven adoption, utilisation, and value. Develop and present commercial proposals supported by utilisation data, evidence outcomes, and executive level ROI narratives. Partner with Sales leadership as appropriate, while retaining primary accountability for renewal and expansion outcomes. Ensure expansions are operationally ready and adoption led, avoiding unused or under utilised licences. Cross Functional Leadership Work closely with Enablement (workforce rollout and behavioural adoption), Support (ensuring break/fix is fully owned by Support without consuming CS capacity), and Product (structured feedback from enterprise scale, frontline use cases). Maintain clear ownership boundaries and minimise internal handoffs. Experience & Qualifications 8-10 years experience in Customer Success, Account Management, or related roles within B2B SaaS or hardware enabled SaaS Proven track record owning renewals and expansion, not merely supporting Sales led motions Experience managing large, complex, multi site enterprise customers Strong commercial acumen paired with adoption led success Comfortable operating at both executive and frontline operational levels Based in the Greater London area, with flexibility to travel as required What Success Looks Like High, consistent end user utilisation and evidence creation Strong renewal rates driven by demonstrated value Predictable, thoughtful expansion rooted in adoption Clear executive alignment and commercial credibility Customers who view HALOS as a strategic, commercial impacting partner Benefits Generous Annual Leave Allowance Competitive salary and commission/bonus package Learning and Development opportunities Private Health Insurance Cycle to work scheme Home & Tech scheme Regular company events and social initiatives The HALOS Hiring Process Here's what we expect the hiring process for this role to be, should all go well with your candidacy. This entire process is expected to take 1 3 weeks to complete and you'd be expected to start on a specific date. Application 30 minute introductory meeting with the recruiting team 45 minute Interview with department hiring manager 30 minute meeting with wider department Offer! Diversity & Inclusion We're an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, colour, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.
Feb 04, 2026
Full time
HALOS is an advanced body camera and cloud software scaleup, working with some of the biggest names in security, services, and law enforcement. At HALO, we're passionate about safety and innovation, constantly staying ahead of threats and reducing risk. What sets HALOS apart is not just the cutting edge technology we develop but the culture we've nurtured. Our team embodies openness, transparency, and a "one team" spirit. We're a group of passionate individuals, all working on exciting and impactful projects. Here, you'll find an environment that fosters collaboration, creativity, and a shared sense of purpose. HALOS is seeking a senior Customer Success Manager (CSM) - Strategic Accounts to own adoption, utilisation, and commercial outcomes across our largest and most complex customers, including a major retailer and a large fast food (QSR) chain. This role is explicitly adoption and outcomes focused and commercially accountable. The Strategic CSM owns renewals and expansion (upsell) motions for their accounts, using utilisation, evidence creation, and demonstrated value as the foundation for commercial success. This is not a support role. Success is defined by measurable end user utilisation, consistent behavioural adoption, evidence based value, renewal retention, and thoughtful account growth. Key Responsibilities Drive End User Adoption & Utilisation (Primary Accountability) Own utilisation outcomes, not just customer satisfaction or activity. Execute against the HALOS utilisation framework: Assignment - devices correctly assigned, activated, and deployed Activity - meaningful, appropriate recording behaviour Consistency - normalised usage across shifts, roles, and locations Evidence - footage actively reviewed, bookmarked, shared, and operationalised Identify and remediate zero recording and low usage cohorts as leading indicators of churn risk. Establish realistic utilisation benchmarks based on workforce size, role type, and operating patterns. Strategic Account Ownership Serve as the primary post sale owner for strategic enterprise customers. Build strong relationships with executive sponsors and senior stakeholders, including Operations, Safety, Loss Prevention, HR, Legal, and Compliance. Translate customer objectives (safety, de escalation, incident reduction, accountability, training, liability mitigation) into clear, measurable HALOS outcomes. Lead structured Quarterly Business Reviews (QBRs) focused on utilisation, evidence creation, risk, and commercial outcomes. Change Management & Workforce Enablement Lead adoption and enablement strategies across large, distributed frontline workforces. Partner with customer leadership to: Position body worn cameras positively with employees Address cultural, regulatory, and privacy considerations (including UK specific requirements) Reinforce expected behaviours and operational usage norms. Ensure customer administrators are equipped to actively manage adoption, not passively maintain the platform. Proactive Risk Management Identify early indicators of disengagement, misalignment, or adoption breakdown. Intervene early to correct course before issues escalated. Own customer health holistically - behavioural, operational, executive, and commercial. Commercial Ownership: Renewals & Expansion Own end to end renewal responsibility for assigned strategic accounts, including forecasting, renewal strategy, and execution. Own expansion and upsell motions, identifying opportunities grounded in proven adoption, utilisation, and value. Develop and present commercial proposals supported by utilisation data, evidence outcomes, and executive level ROI narratives. Partner with Sales leadership as appropriate, while retaining primary accountability for renewal and expansion outcomes. Ensure expansions are operationally ready and adoption led, avoiding unused or under utilised licences. Cross Functional Leadership Work closely with Enablement (workforce rollout and behavioural adoption), Support (ensuring break/fix is fully owned by Support without consuming CS capacity), and Product (structured feedback from enterprise scale, frontline use cases). Maintain clear ownership boundaries and minimise internal handoffs. Experience & Qualifications 8-10 years experience in Customer Success, Account Management, or related roles within B2B SaaS or hardware enabled SaaS Proven track record owning renewals and expansion, not merely supporting Sales led motions Experience managing large, complex, multi site enterprise customers Strong commercial acumen paired with adoption led success Comfortable operating at both executive and frontline operational levels Based in the Greater London area, with flexibility to travel as required What Success Looks Like High, consistent end user utilisation and evidence creation Strong renewal rates driven by demonstrated value Predictable, thoughtful expansion rooted in adoption Clear executive alignment and commercial credibility Customers who view HALOS as a strategic, commercial impacting partner Benefits Generous Annual Leave Allowance Competitive salary and commission/bonus package Learning and Development opportunities Private Health Insurance Cycle to work scheme Home & Tech scheme Regular company events and social initiatives The HALOS Hiring Process Here's what we expect the hiring process for this role to be, should all go well with your candidacy. This entire process is expected to take 1 3 weeks to complete and you'd be expected to start on a specific date. Application 30 minute introductory meeting with the recruiting team 45 minute Interview with department hiring manager 30 minute meeting with wider department Offer! Diversity & Inclusion We're an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, colour, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.
SHW Advisor required for major Offshore Wind developer based in the United Kingdom. Responsibilities Act as the SHW (Safety, Health & Wellbeing) lead for offshore geotechnical and geophysical survey operations Support the delivery team to ensure work is carried out in line with SHE standards, company procedures, statutory obligations, and project goals Serve as a primary point of contact for onboard representatives on SHW matters Review pre-project documentation, contractor RAMS, and supporting information to ensure compliance with CDM Regulations and duty holder responsibilities Participate in and support vessel inspections, mobilisations, and crew change activities Attend and contribute to daily survey and coordination calls Support marine coordination activities from an SHW perspective Actively monitor offshore health and safety performance and collaborate with teams and contractors to drive continuous improvement Monitor contractor safety observation programmes and assist with trend analysis Support development and implementation of local SHE procedures and standards relevant to offshore operations and assets Prepare or review formal SHW reports including incident investigations, high-potential/near-hit reports, internal audit reports, and periodic SHW performance reports Lead or support incident and accident investigations and formally communicate lessons learned Develop and support HSE emergency drills with contractors and assist in implementing improvement actions Promote and actively foster a positive safety culture across vessels and project teams Provide management with required reports, updates, and SHW performance statistics Requirements Demonstrable experience as an Offshore HSE / SHW Advisor on marine, offshore wind, or subsea survey projects Strong knowledge of offshore geotechnical and geophysical survey operations Good understanding of CDM Regulations and duty holder responsibilities Experience reviewing RAMS and contractor safety documentation Proven track record in incident investigation and safety reporting Experience working with vessel operations, mobilisations, and marine coordination Ability to engage confidently with offshore crews, representatives, and contractors Strong reporting, documentation, and communication skills Experience driving safety culture and behavioural safety initiatives Relevant HSE qualifications (e.g., NEBOSH Certificate/Diploma or equivalent) Offshore certification as required (e.g., BOSIET/FOET, offshore medical, GWO desirable) Ability to work in a dynamic offshore project environment with multiple stakeholders
Feb 04, 2026
Contractor
SHW Advisor required for major Offshore Wind developer based in the United Kingdom. Responsibilities Act as the SHW (Safety, Health & Wellbeing) lead for offshore geotechnical and geophysical survey operations Support the delivery team to ensure work is carried out in line with SHE standards, company procedures, statutory obligations, and project goals Serve as a primary point of contact for onboard representatives on SHW matters Review pre-project documentation, contractor RAMS, and supporting information to ensure compliance with CDM Regulations and duty holder responsibilities Participate in and support vessel inspections, mobilisations, and crew change activities Attend and contribute to daily survey and coordination calls Support marine coordination activities from an SHW perspective Actively monitor offshore health and safety performance and collaborate with teams and contractors to drive continuous improvement Monitor contractor safety observation programmes and assist with trend analysis Support development and implementation of local SHE procedures and standards relevant to offshore operations and assets Prepare or review formal SHW reports including incident investigations, high-potential/near-hit reports, internal audit reports, and periodic SHW performance reports Lead or support incident and accident investigations and formally communicate lessons learned Develop and support HSE emergency drills with contractors and assist in implementing improvement actions Promote and actively foster a positive safety culture across vessels and project teams Provide management with required reports, updates, and SHW performance statistics Requirements Demonstrable experience as an Offshore HSE / SHW Advisor on marine, offshore wind, or subsea survey projects Strong knowledge of offshore geotechnical and geophysical survey operations Good understanding of CDM Regulations and duty holder responsibilities Experience reviewing RAMS and contractor safety documentation Proven track record in incident investigation and safety reporting Experience working with vessel operations, mobilisations, and marine coordination Ability to engage confidently with offshore crews, representatives, and contractors Strong reporting, documentation, and communication skills Experience driving safety culture and behavioural safety initiatives Relevant HSE qualifications (e.g., NEBOSH Certificate/Diploma or equivalent) Offshore certification as required (e.g., BOSIET/FOET, offshore medical, GWO desirable) Ability to work in a dynamic offshore project environment with multiple stakeholders
POST TITLE Human Resources Specialist DEPARTMENT Human Resources REPORTS TO Head of Human Resources / Deputy Head of HR LOCATION Bodelwyddan /Agile Working Our client is seeking an experienced HR Specialist to join their team. PRINCIPAL DUTIES AND RESPONSIBILITIES Specific duties will vary from time to time. The following list of accountabilities is intended to indicate the general nature of the post and is not exhaustive. The post holder is bound at all times to observe strict confidentiality applicable to the work of the HR Department. Liaise with the Head of Human Resources/ Deputy HR Manager regarding changes to human resources related policies and procedures in line with good practice/employment law. Provide advice and guidance on appropriate HR policies and procedures and conditions of service to both line managers and staff as and when required. To assist the Head of Human Resources on projects/workstreams. Undertake and manage discipline, mediation, grievance, capability and other HR related functions. To represent and attend meetings as directed by the Head of Human Resources. To deal with appropriate issues in the Head of Human Resources/ Deputy HR Manager s absence and inform senior management of any major issue(s) that may arise which requires immediate action. To be accountable for own personal development plan in working towards a flexible level of skills to assure full career enhancement. To assist in the development and delivery of training as required with regards to HR matters. To be responsible for keeping up to date with employment legislation and any changes for the provision of advice and guidance to management regarding any amendments or creations of Service Policy and Procedure. To monitor and evaluate sub departmental budgets to ensure that high levels of service delivery are maintained and achieved as cost effectively as possible. Roles will rotate, at intervals determined by the Head of HR, and all HR Specialists will cover the following three major areas of responsibility: Recruitment Responsibility for the co-ordination of the recruitment procedure within the Service to include interviewing, compiling of interview guidance/packs providing guidance to line managers, compilation of contracts (terms and particulars of employment) and appointment letters ensuring compliance with legislation. Act as a job analyst/administrator for the Job Evaluation Scheme, undertaking evaluation of posts using a computerised Scheme and to review job descriptions/person specification. Responsibility for statistical staffing reports for Service Leadership Team (current and substantive profiles, sickness starter/leaver, turnover and retirement statistics. Area HR Specialist To assume responsibility for HR related matters across a specified region within the organisation s service area to provide a proactive and innovative HR advisory service to managers and employees. Ensure continuous effectiveness of policies and procedures in relation to achieving and maintaining high levels of attendance and performance at work for all members of staff. Handling employee relations issues such as capability, disciplinaries, grievances, mediation and employee welfare cases. Responsible for the on-going monitoring of sickness absence, offering support and expertise where required ensuring consideration is given to the Equality Act. Seeking further medical opinion on specific cases from an independent qualified Occupational Health Practitioner. Carrying out the ill health termination process as and when required and undertake the preparation of all relevant documentation. Policy and Projects To undertake HR policy/strategy work related projects as required ensuring effective processes are in place in relation to consultation, policy approval, training and management information and guidance. Ensure the creation of Service Policy is compliant with employment legislation. To review the effectiveness of HR policy and to develop recommendations for any revisions following evaluation including equality impact assessments. To take ownership of any project work given by the Head of Human Resources. QUALIFICATIONS, KNOWLEDGE, EXPERIENCE essential The qualities without which a post holder could not be appointed CIPD qualified (Chartered Member) or working towards Level 7 of the qualification Previous appropriate experience within a human resources environment and knowledge of employment law. Strong track record of development and implementing policy Experience of managing conflict and sensitive issues and achieving positive outcomes Experience of working in partnership with a range of stakeholders including managers, trade unions, employees and external partners DESIRABLE Extra qualities which can be used to choose between candidates who meet all the essential criteria Experience of Job Evaluation Experience of undertaking and managing service level agreements/tenders. Outline knowledge of Local Government Conditions of Service. SKILLS essential The qualities without which a post holder could not be appointed Excellent communication, organisation interpersonal and presentation skills. Full clean drivers licence with the requirement to travel across North Wales. Ability to work on own initiative, prioritise work to deadlines and pay attention to detail Excellent computer and database skills. Level 2 Welsh Speaking and Listening (to be achieved within probation period if not achieved on appointment) requires that you can: Understand the gist of conversations in work. Respond to simple job-related requests and requests for factual information. Ask simple questions and understand simple responses. Express opinions in a limited way as long as the topic is familiar. Understand instructions when simple language is used. DESIRABLE Level 4 Welsh - Speaking and Listening Requires that you can : Keep up an extended casual work related conversation or give a presentation with a good degree of fluency and range of expression but may need to revert to another language to answer unpredictable questions or explain complex points or technical information. Contribute effectively to meetings and seminars within own area of work.
Feb 04, 2026
Full time
POST TITLE Human Resources Specialist DEPARTMENT Human Resources REPORTS TO Head of Human Resources / Deputy Head of HR LOCATION Bodelwyddan /Agile Working Our client is seeking an experienced HR Specialist to join their team. PRINCIPAL DUTIES AND RESPONSIBILITIES Specific duties will vary from time to time. The following list of accountabilities is intended to indicate the general nature of the post and is not exhaustive. The post holder is bound at all times to observe strict confidentiality applicable to the work of the HR Department. Liaise with the Head of Human Resources/ Deputy HR Manager regarding changes to human resources related policies and procedures in line with good practice/employment law. Provide advice and guidance on appropriate HR policies and procedures and conditions of service to both line managers and staff as and when required. To assist the Head of Human Resources on projects/workstreams. Undertake and manage discipline, mediation, grievance, capability and other HR related functions. To represent and attend meetings as directed by the Head of Human Resources. To deal with appropriate issues in the Head of Human Resources/ Deputy HR Manager s absence and inform senior management of any major issue(s) that may arise which requires immediate action. To be accountable for own personal development plan in working towards a flexible level of skills to assure full career enhancement. To assist in the development and delivery of training as required with regards to HR matters. To be responsible for keeping up to date with employment legislation and any changes for the provision of advice and guidance to management regarding any amendments or creations of Service Policy and Procedure. To monitor and evaluate sub departmental budgets to ensure that high levels of service delivery are maintained and achieved as cost effectively as possible. Roles will rotate, at intervals determined by the Head of HR, and all HR Specialists will cover the following three major areas of responsibility: Recruitment Responsibility for the co-ordination of the recruitment procedure within the Service to include interviewing, compiling of interview guidance/packs providing guidance to line managers, compilation of contracts (terms and particulars of employment) and appointment letters ensuring compliance with legislation. Act as a job analyst/administrator for the Job Evaluation Scheme, undertaking evaluation of posts using a computerised Scheme and to review job descriptions/person specification. Responsibility for statistical staffing reports for Service Leadership Team (current and substantive profiles, sickness starter/leaver, turnover and retirement statistics. Area HR Specialist To assume responsibility for HR related matters across a specified region within the organisation s service area to provide a proactive and innovative HR advisory service to managers and employees. Ensure continuous effectiveness of policies and procedures in relation to achieving and maintaining high levels of attendance and performance at work for all members of staff. Handling employee relations issues such as capability, disciplinaries, grievances, mediation and employee welfare cases. Responsible for the on-going monitoring of sickness absence, offering support and expertise where required ensuring consideration is given to the Equality Act. Seeking further medical opinion on specific cases from an independent qualified Occupational Health Practitioner. Carrying out the ill health termination process as and when required and undertake the preparation of all relevant documentation. Policy and Projects To undertake HR policy/strategy work related projects as required ensuring effective processes are in place in relation to consultation, policy approval, training and management information and guidance. Ensure the creation of Service Policy is compliant with employment legislation. To review the effectiveness of HR policy and to develop recommendations for any revisions following evaluation including equality impact assessments. To take ownership of any project work given by the Head of Human Resources. QUALIFICATIONS, KNOWLEDGE, EXPERIENCE essential The qualities without which a post holder could not be appointed CIPD qualified (Chartered Member) or working towards Level 7 of the qualification Previous appropriate experience within a human resources environment and knowledge of employment law. Strong track record of development and implementing policy Experience of managing conflict and sensitive issues and achieving positive outcomes Experience of working in partnership with a range of stakeholders including managers, trade unions, employees and external partners DESIRABLE Extra qualities which can be used to choose between candidates who meet all the essential criteria Experience of Job Evaluation Experience of undertaking and managing service level agreements/tenders. Outline knowledge of Local Government Conditions of Service. SKILLS essential The qualities without which a post holder could not be appointed Excellent communication, organisation interpersonal and presentation skills. Full clean drivers licence with the requirement to travel across North Wales. Ability to work on own initiative, prioritise work to deadlines and pay attention to detail Excellent computer and database skills. Level 2 Welsh Speaking and Listening (to be achieved within probation period if not achieved on appointment) requires that you can: Understand the gist of conversations in work. Respond to simple job-related requests and requests for factual information. Ask simple questions and understand simple responses. Express opinions in a limited way as long as the topic is familiar. Understand instructions when simple language is used. DESIRABLE Level 4 Welsh - Speaking and Listening Requires that you can : Keep up an extended casual work related conversation or give a presentation with a good degree of fluency and range of expression but may need to revert to another language to answer unpredictable questions or explain complex points or technical information. Contribute effectively to meetings and seminars within own area of work.
On-site Up to £65,000 per annum Hard FM TFM Environment Leadership Role Were looking for a technically strong, people-focused Contract Manager to lead our Hard FM delivery and wider site-based team on a high-profile single-customer contract in Oxford. Youll ensure full compliance, exceptional service standards and a first-class customer experience across a multi-service TFM environment (includ click apply for full job details
Feb 04, 2026
Full time
On-site Up to £65,000 per annum Hard FM TFM Environment Leadership Role Were looking for a technically strong, people-focused Contract Manager to lead our Hard FM delivery and wider site-based team on a high-profile single-customer contract in Oxford. Youll ensure full compliance, exceptional service standards and a first-class customer experience across a multi-service TFM environment (includ click apply for full job details
As a Head of Estates at Athena Care Homes, you will be responsible for ensuring our 7 care home sites remain safe, well-maintained and compliant. About Athena Care Homes: Athena Care Homes is an award winning, family-owned business operating seven residential nursing homes in East Anglia where care and compassion runs through to our very core. There is a shared vision across all of our specialist care homes: we strive to provide happy, safe and comfortable care to every resident. At Athena we celebrate everyone as an individual. Whether that's delivering authentic care, supporting our team to make moments for our residents and their loved ones, or whether that's learning and growing together. About the role: Reporting to the Regional Director, the Head of Estates will be responsible for overseeing the facilities management, maintenance, and health & safety across our 7 care homes within the East Anglia region. You will work closely with the team of on site maintenance staff, Home Managers and Regional Team to address any facilities related issues efficiently. Salary: Up to £50,000 per annum + £3000 car allowance Shift Pattern: 37.5 hours per week, Monday to Friday, 9am to 5pm with flexibility to be available for any facilities related issues outside of core working hours. Location: This is a regional role and you will be working from any one of our 7 locations, and will be expected to travel to all locations in accordance with your role. Key Duties & Responsibilities: Manage, lead, and support maintenance teams across multiple sites to deliver a high standard of facilities upkeep. Oversee planned and reactive maintenance activities to ensure the safety, functionality, and aesthetic standards of each home. Ensure compliance with health and safety legislation, environmental regulations, and internal policies, conducting regular audits and risk assessments. Budget management, including planning and monitoring expenditure on maintenance and repairs, as well as procurement of external services. Identify and implement sustainability and energy efficiency initiatives to support company targets. Training, Skills & Experience Required: Proven experience in estates and facilities management, ideally within a healthcare setting. Strong knowledge of health & safety legislation, risk management, and regulatory compliance within a care environment. Excellent communication and leadership skills, with experience managing and motivating teams across multiple locations. Strong financial acumen, with experience managing budgets and controlling costs effectively. Problem solving mindset with the ability to remain calm under pressure and adapt to rapidly changing situations. Relevant qualifications in facilities management, health and safety, or property management are desirable (e.g., NEBOSH, BIFM). A full UK licence, access to a vehicle for business use and the ability to travel to our 7 locations in accordance with your role. What we can offer: Fully comprehensive induction. Competitive salary, plus enhancements on bank holidays. 28 days of holiday per year. Free Blue Light Card & access to the Blue Light discount platform. Refer a friend scheme. About Athena: Athena Care Homes are a family run business with seven homes across East Anglia. We have care homes in Peterborough, Cambridgeshire, Kings Lynn (West Norfolk) & Ipswich (Suffolk). Our aim is to be the provider of choice for our residents and the employer of choice for our team members. Our purpose is to create excellent quality homely environments with the highest standards of care, catering, housekeeping and activities. We aim to enhance the lives of our residents and enable them to enjoy life to the full as individuals in happy, comfortable and safe surroundings.
Feb 04, 2026
Full time
As a Head of Estates at Athena Care Homes, you will be responsible for ensuring our 7 care home sites remain safe, well-maintained and compliant. About Athena Care Homes: Athena Care Homes is an award winning, family-owned business operating seven residential nursing homes in East Anglia where care and compassion runs through to our very core. There is a shared vision across all of our specialist care homes: we strive to provide happy, safe and comfortable care to every resident. At Athena we celebrate everyone as an individual. Whether that's delivering authentic care, supporting our team to make moments for our residents and their loved ones, or whether that's learning and growing together. About the role: Reporting to the Regional Director, the Head of Estates will be responsible for overseeing the facilities management, maintenance, and health & safety across our 7 care homes within the East Anglia region. You will work closely with the team of on site maintenance staff, Home Managers and Regional Team to address any facilities related issues efficiently. Salary: Up to £50,000 per annum + £3000 car allowance Shift Pattern: 37.5 hours per week, Monday to Friday, 9am to 5pm with flexibility to be available for any facilities related issues outside of core working hours. Location: This is a regional role and you will be working from any one of our 7 locations, and will be expected to travel to all locations in accordance with your role. Key Duties & Responsibilities: Manage, lead, and support maintenance teams across multiple sites to deliver a high standard of facilities upkeep. Oversee planned and reactive maintenance activities to ensure the safety, functionality, and aesthetic standards of each home. Ensure compliance with health and safety legislation, environmental regulations, and internal policies, conducting regular audits and risk assessments. Budget management, including planning and monitoring expenditure on maintenance and repairs, as well as procurement of external services. Identify and implement sustainability and energy efficiency initiatives to support company targets. Training, Skills & Experience Required: Proven experience in estates and facilities management, ideally within a healthcare setting. Strong knowledge of health & safety legislation, risk management, and regulatory compliance within a care environment. Excellent communication and leadership skills, with experience managing and motivating teams across multiple locations. Strong financial acumen, with experience managing budgets and controlling costs effectively. Problem solving mindset with the ability to remain calm under pressure and adapt to rapidly changing situations. Relevant qualifications in facilities management, health and safety, or property management are desirable (e.g., NEBOSH, BIFM). A full UK licence, access to a vehicle for business use and the ability to travel to our 7 locations in accordance with your role. What we can offer: Fully comprehensive induction. Competitive salary, plus enhancements on bank holidays. 28 days of holiday per year. Free Blue Light Card & access to the Blue Light discount platform. Refer a friend scheme. About Athena: Athena Care Homes are a family run business with seven homes across East Anglia. We have care homes in Peterborough, Cambridgeshire, Kings Lynn (West Norfolk) & Ipswich (Suffolk). Our aim is to be the provider of choice for our residents and the employer of choice for our team members. Our purpose is to create excellent quality homely environments with the highest standards of care, catering, housekeeping and activities. We aim to enhance the lives of our residents and enable them to enjoy life to the full as individuals in happy, comfortable and safe surroundings.
As Resource Data Management (RDM) evolves to deliver deeper, more strategic value to our customers, we are transforming our traditional Account Management function into Customer Success Management. This shift reflects our belief that long-term partnerships are built on understanding, collaboration, and measurable success. This position is based in the South of England but will include additional travel nationwide and Europe. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigeration and HVAC, ensuring they gain maximum value from the full RDM ecosystem, including hardware, software, and connected platforms. You'll nurture strong, long-term relationships with customers, understand their goals and business culture, and ensure RDM is positioned to help them succeed. Working closely with Sales colleagues, Marketing, Technical Support, Operations, and Engineering teams, you'll create alignment between customer needs and RDM's strategic direction. Key Responsibilities Customer Relationship & Success Act as the primary point of contact for a defined portfolio of customers across Retail Refrigeration and HVAC. Build and nurture long-term partnerships, focusing on mutual growth and sustained trust. For Tier 1 and Tier 2 customers, develop a deep understanding of their business vision, values, and strategic priorities to ensure RDM aligns with their goals. Manage interactions based on customer tier and spend: Tier 1 customers: Monthly business reviews and ongoing performance management. Tier 2 customers: Quarterly business reviews and joint growth planning. Tier 3 customers: Reviews every 6-12 months, focusing on stability, support, and opportunity identification. Conduct regular customer success reviews to assess satisfaction, highlight achievements, and identify improvement areas. Anticipate customer needs, proactively addressing issues and ensuring rapid resolution through internal collaboration. Act as the voice of the customer within RDM - ensuring insights and feedback inform continuous improvement, innovation, and product development. Growth & Retention Achieve 5%-10% annual sales growth across your customer portfolio through upselling, cross-selling, and improved adoption of RDM solutions. Use the defined RDM Sales Kit to structure opportunity profiling, account management, and relationship planning. Identify opportunities for product and platform expansion, using insight from business reviews and technical engagement. Support customers with onboarding, training, and ongoing adoption of new technologies and features. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions Director once the account is established and ready for transition to the Customer Success function. Partner with Engineering, Technical Support, and Product Management teams to ensure customer feedback and requirements are integrated into product development. Work closely with Operations, Quality, and Compliance to ensure reliability, certification, and delivery performance. Collaborate with Marketing to share customer success stories and highlight innovative use cases. Contribute to a culture of collaboration within the Customer Success team by sharing insights, tools, and learnings to raise capability across the group. Maintain a strong and accurate sales pipeline and CRM record for all customers and opportunities. Use the RDM Sales Kit consistently to support customer engagement, ensuring alignment in messaging, documentation, and value presentation. Prepare and present compelling business proposals and presentations tailored to customer priorities. Participate in industry events, exhibitions, and networking opportunities to strengthen RDM's visibility and engagement. Reporting & Insights Forecast and report on account performance, opportunity status, and customer satisfaction levels. Conduct structured business reviews according to customer tiering and company guidelines. Monitor and share insights on market trends, competitor activities, and emerging technologies within HVAC and Retail Refrigeration sectors. Maintain complete and accurate records of all customer interactions, opportunities, and actions in CRM systems. Professional Development Continuously expand your knowledge of RDM's full product suite, connected platforms, and technical capabilities. Undertake cross-department training to strengthen technical, commercial, and product understanding. Actively engage in personal development initiatives and knowledge-sharing sessions within the Customer Success team. Skills & Experience Proven experience in Customer Success, Account Management, or Technical Sales in a B2B environment. Strong knowledge of either Retail Refrigeration or HVAC, with willingness to develop across both. Excellent relationship-building, communication, and presentation skills. Commercial acumen with a consultative, customer-first mindset. Organised, self-driven, and capable of managing multiple priorities independently. Proficiency in CRM systems and Microsoft Office applications. Experience with control systems, IoT, or energy management technologies. Familiarity with RDM's solutions, including Data Manager and ActiveFM. Experience leading business reviews, workshops, or training sessions. Success Metrics Maintain customer satisfaction and retention targets as defined by the Customer Success Lead. Conduct all required business reviews according to the Tier 1-3 cadence. Demonstrate consistent and structured use of the RDM Sales Kit for opportunity management and customer profiling. Provide accurate account forecasts and maintain complete CRM data. Deliver measurable improvements in customer engagement, loyalty, and adoption of RDM solutions. Why Join Resource Data Management? At RDM, we're driving the future of intelligent control and monitoring systems for HVAC and Retail Refrigeration. As a Customer Success Manager, you'll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. You'll join a forward-thinking, collaborative team where your ability to nurture relationships, understand customer values, and deliver measurable results directly impacts our shared success. Salary and Benefits Salary circa £50-60k plus 20% bonus potential (subject to experience and qualifications) Annual On-Target Commission (OTC) bonus, based on achieving minimum sales targets. This is calculated at the end of the financial year and paid in arrears on 15th February of the following year. Targets are set approximately two months prior to each year by the Group Sales and Marketing Officer and approved by the Board of Directors. Company Electric Car - In addition to environmental benefits, the vehicle qualifies for the zero CO2 emission band, resulting in significantly lower personal tax liabilities. IT equipment provided: Laptop, Mobile Phone, and VoIP Phone. Business Expenses - Company Credit card with limit as set by company. All expense claims must be submitted on a monthly basis and must be supported with VAT receipts in line with company expenses policy following strict guidelines. Holidays of 30 days including statutory holidays (pro rata) Optional private healthcare available after successful completion of probationary period. Company Pension scheme Death in Service insurance cover at 3 x salary. Resource Data Management is an equal opportunities employer. We are committed to diversity and inclusion and prohibit discrimination and harassment of any kind based on all protected characteristics as outlined by law, and in best practice. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any protected characteristics. We encourage all qualified individuals to apply.
Feb 04, 2026
Full time
As Resource Data Management (RDM) evolves to deliver deeper, more strategic value to our customers, we are transforming our traditional Account Management function into Customer Success Management. This shift reflects our belief that long-term partnerships are built on understanding, collaboration, and measurable success. This position is based in the South of England but will include additional travel nationwide and Europe. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigeration and HVAC, ensuring they gain maximum value from the full RDM ecosystem, including hardware, software, and connected platforms. You'll nurture strong, long-term relationships with customers, understand their goals and business culture, and ensure RDM is positioned to help them succeed. Working closely with Sales colleagues, Marketing, Technical Support, Operations, and Engineering teams, you'll create alignment between customer needs and RDM's strategic direction. Key Responsibilities Customer Relationship & Success Act as the primary point of contact for a defined portfolio of customers across Retail Refrigeration and HVAC. Build and nurture long-term partnerships, focusing on mutual growth and sustained trust. For Tier 1 and Tier 2 customers, develop a deep understanding of their business vision, values, and strategic priorities to ensure RDM aligns with their goals. Manage interactions based on customer tier and spend: Tier 1 customers: Monthly business reviews and ongoing performance management. Tier 2 customers: Quarterly business reviews and joint growth planning. Tier 3 customers: Reviews every 6-12 months, focusing on stability, support, and opportunity identification. Conduct regular customer success reviews to assess satisfaction, highlight achievements, and identify improvement areas. Anticipate customer needs, proactively addressing issues and ensuring rapid resolution through internal collaboration. Act as the voice of the customer within RDM - ensuring insights and feedback inform continuous improvement, innovation, and product development. Growth & Retention Achieve 5%-10% annual sales growth across your customer portfolio through upselling, cross-selling, and improved adoption of RDM solutions. Use the defined RDM Sales Kit to structure opportunity profiling, account management, and relationship planning. Identify opportunities for product and platform expansion, using insight from business reviews and technical engagement. Support customers with onboarding, training, and ongoing adoption of new technologies and features. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions Director once the account is established and ready for transition to the Customer Success function. Partner with Engineering, Technical Support, and Product Management teams to ensure customer feedback and requirements are integrated into product development. Work closely with Operations, Quality, and Compliance to ensure reliability, certification, and delivery performance. Collaborate with Marketing to share customer success stories and highlight innovative use cases. Contribute to a culture of collaboration within the Customer Success team by sharing insights, tools, and learnings to raise capability across the group. Maintain a strong and accurate sales pipeline and CRM record for all customers and opportunities. Use the RDM Sales Kit consistently to support customer engagement, ensuring alignment in messaging, documentation, and value presentation. Prepare and present compelling business proposals and presentations tailored to customer priorities. Participate in industry events, exhibitions, and networking opportunities to strengthen RDM's visibility and engagement. Reporting & Insights Forecast and report on account performance, opportunity status, and customer satisfaction levels. Conduct structured business reviews according to customer tiering and company guidelines. Monitor and share insights on market trends, competitor activities, and emerging technologies within HVAC and Retail Refrigeration sectors. Maintain complete and accurate records of all customer interactions, opportunities, and actions in CRM systems. Professional Development Continuously expand your knowledge of RDM's full product suite, connected platforms, and technical capabilities. Undertake cross-department training to strengthen technical, commercial, and product understanding. Actively engage in personal development initiatives and knowledge-sharing sessions within the Customer Success team. Skills & Experience Proven experience in Customer Success, Account Management, or Technical Sales in a B2B environment. Strong knowledge of either Retail Refrigeration or HVAC, with willingness to develop across both. Excellent relationship-building, communication, and presentation skills. Commercial acumen with a consultative, customer-first mindset. Organised, self-driven, and capable of managing multiple priorities independently. Proficiency in CRM systems and Microsoft Office applications. Experience with control systems, IoT, or energy management technologies. Familiarity with RDM's solutions, including Data Manager and ActiveFM. Experience leading business reviews, workshops, or training sessions. Success Metrics Maintain customer satisfaction and retention targets as defined by the Customer Success Lead. Conduct all required business reviews according to the Tier 1-3 cadence. Demonstrate consistent and structured use of the RDM Sales Kit for opportunity management and customer profiling. Provide accurate account forecasts and maintain complete CRM data. Deliver measurable improvements in customer engagement, loyalty, and adoption of RDM solutions. Why Join Resource Data Management? At RDM, we're driving the future of intelligent control and monitoring systems for HVAC and Retail Refrigeration. As a Customer Success Manager, you'll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. You'll join a forward-thinking, collaborative team where your ability to nurture relationships, understand customer values, and deliver measurable results directly impacts our shared success. Salary and Benefits Salary circa £50-60k plus 20% bonus potential (subject to experience and qualifications) Annual On-Target Commission (OTC) bonus, based on achieving minimum sales targets. This is calculated at the end of the financial year and paid in arrears on 15th February of the following year. Targets are set approximately two months prior to each year by the Group Sales and Marketing Officer and approved by the Board of Directors. Company Electric Car - In addition to environmental benefits, the vehicle qualifies for the zero CO2 emission band, resulting in significantly lower personal tax liabilities. IT equipment provided: Laptop, Mobile Phone, and VoIP Phone. Business Expenses - Company Credit card with limit as set by company. All expense claims must be submitted on a monthly basis and must be supported with VAT receipts in line with company expenses policy following strict guidelines. Holidays of 30 days including statutory holidays (pro rata) Optional private healthcare available after successful completion of probationary period. Company Pension scheme Death in Service insurance cover at 3 x salary. Resource Data Management is an equal opportunities employer. We are committed to diversity and inclusion and prohibit discrimination and harassment of any kind based on all protected characteristics as outlined by law, and in best practice. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any protected characteristics. We encourage all qualified individuals to apply.
R Land Specialist (Open) We're Nadara. We work harmoniously with the power of nature and the communities around us to power lifetimes to come. We call our approach 'living energy'. We don't just produce renewable energy, we live it - recognising our relationship with the people touched by our business and supporting social, educational, cultural, and environmental initiatives that contribute to the development of the communities we work alongside. Discover more about our business here: Nadara is an innovative place to work. We work in a stimulating and challenging environment, where every day we explore the unknown with curiosity, make decisions with quality and take action and deliver with courage. For us diversity is a real value, and we encourage in connecting different perspectives with respect. Discover more about our culture and approach here: Job Description Summary: Nadara is a leading non-utility generator of onshore wind energy in Europe, focused on long-term sustainable growth through asset acquisition, unrivalled know-how in asset management and operation and conscious ESG choices. Nadara is part of a portfolio of renewable and other companies who are owned by the Infrastructure Investment Fund, advised by JP Morgan Asset Management. We take a long-term outlook on the ownership, operation and growth of our company which is driven by the needs of our stakeholders. At Nadara, we achieve operational excellence, delivering strong financial results while ensuring the highest levels of health and safety performance. Job Description: This role will sit within Nadara's Growth department, providing market leading expertise in the following areas: 1) Growth Origination of greenfield development projects, securing exclusivity and land rights for new wind, solar and energy storage sites. Negotiating viable and cost-effective land deals that allow existing portfolio projects reach their full potential by life extension, repower or wind farm extension, as well as co-location of solar and battery. Building strong relationships with landowners and tenant farmers to ensure all stakeholders have an understanding of project progress and agreement terms. Providing expertise on land and property law in relation to renewable projects. Commercial understanding of business needs with regards to land agreements and viability of renewable projects. Familiarity with and able to understand farming and forestry economics and regulations. 2) Property Management Providing advice to the wider business, including the legal and asset management teams regarding land agreements, 3rd party access, crossing and other interface agreements on existing renewable energy sites. Working with the Finance Team to process rent reviews and landowner payment instructions. Advising on sustainable land management practices. Advising the Asset Management and Compliance teams on the management of Nadara's owned assets including strategic management advice. Key Responsibilities Representing Nadara professionally, establishing and maintaining good relationships with landowners, tenant farmers, land managers or others who own and manage land to ensure they are well informed of developments and progress. Delivering land rights and any associated matters across the development pipeline. Recording of discussions with landowners or their representatives noting issues and seeking resolution as they arise. Liaising with and managing the work of in-house and external lawyers and accountants in respect of new and existing land agreements. Attending any necessary consultations and meetings with stakeholder groups. Advising Nadara how best to manage land assets including responsibilities and obligations. Providing professional advice on how emerging renewable energy regulations and practices may affect land strategies. Support wider business with response to queries associated with growth team project progression. Competencies and behaviours Teamworking and unification of ideas and strategy Clear and precise communicator Critical and analytical thinking Ability to persuade and build a consensus Skills & Knowledge Detailed understanding of the technical tools for wind, solar and battery design High level of commercial awareness UK onshore wind / solar development experience Degree or equivalent Membership of a professional organisation such as RICS or CAAV, or the desire to work towards qualification is desirable but not essential. Experienced with Microsoft Office Suite and Project Management tools Travel Requirements Expected to attend site visits across the UK as required. Pay and benefits At Nadara, we're committed to creating an environment where our people feel valued, supported and empowered to grow.Our rewards package reflects that commitment, including flexible ways of working, continuous learning and development opportunities, and initiatives focused on physical, mental and emotional wellbeing.We recognise effort and dedication, and we make sure it's matched with fair pay and meaningful benefits - join us and be part of an international renewable energy company that invests in both your personal and professional growth. Equality and equity Nadara is proud to be an Equal Opportunity Employer, deeply committed to Diversity, Equity and Inclusion (DEI). We believe that a truly sustainable future is built by diverse minds and voices, and we want everyone to feel they belong and can thrive.Our hiring decisions are based solely on merit, skills, and potential, and pay is determined fairly - considering each individual's experience, qualifications and contribution.Together, we're building an inclusive culture where everyone has the chance to make an impact, because when people thrive - so does our planet. What we expect from you We're looking for people who share our passion for making a difference: curious minds that are eager to learn, grow and take ownership.If you bring initiative, commitment and a collaborative mindset, we'll give you the space and support to flourish. Location: Edinburgh Time Type: Full time Worker Subtype: Regular
Feb 04, 2026
Full time
R Land Specialist (Open) We're Nadara. We work harmoniously with the power of nature and the communities around us to power lifetimes to come. We call our approach 'living energy'. We don't just produce renewable energy, we live it - recognising our relationship with the people touched by our business and supporting social, educational, cultural, and environmental initiatives that contribute to the development of the communities we work alongside. Discover more about our business here: Nadara is an innovative place to work. We work in a stimulating and challenging environment, where every day we explore the unknown with curiosity, make decisions with quality and take action and deliver with courage. For us diversity is a real value, and we encourage in connecting different perspectives with respect. Discover more about our culture and approach here: Job Description Summary: Nadara is a leading non-utility generator of onshore wind energy in Europe, focused on long-term sustainable growth through asset acquisition, unrivalled know-how in asset management and operation and conscious ESG choices. Nadara is part of a portfolio of renewable and other companies who are owned by the Infrastructure Investment Fund, advised by JP Morgan Asset Management. We take a long-term outlook on the ownership, operation and growth of our company which is driven by the needs of our stakeholders. At Nadara, we achieve operational excellence, delivering strong financial results while ensuring the highest levels of health and safety performance. Job Description: This role will sit within Nadara's Growth department, providing market leading expertise in the following areas: 1) Growth Origination of greenfield development projects, securing exclusivity and land rights for new wind, solar and energy storage sites. Negotiating viable and cost-effective land deals that allow existing portfolio projects reach their full potential by life extension, repower or wind farm extension, as well as co-location of solar and battery. Building strong relationships with landowners and tenant farmers to ensure all stakeholders have an understanding of project progress and agreement terms. Providing expertise on land and property law in relation to renewable projects. Commercial understanding of business needs with regards to land agreements and viability of renewable projects. Familiarity with and able to understand farming and forestry economics and regulations. 2) Property Management Providing advice to the wider business, including the legal and asset management teams regarding land agreements, 3rd party access, crossing and other interface agreements on existing renewable energy sites. Working with the Finance Team to process rent reviews and landowner payment instructions. Advising on sustainable land management practices. Advising the Asset Management and Compliance teams on the management of Nadara's owned assets including strategic management advice. Key Responsibilities Representing Nadara professionally, establishing and maintaining good relationships with landowners, tenant farmers, land managers or others who own and manage land to ensure they are well informed of developments and progress. Delivering land rights and any associated matters across the development pipeline. Recording of discussions with landowners or their representatives noting issues and seeking resolution as they arise. Liaising with and managing the work of in-house and external lawyers and accountants in respect of new and existing land agreements. Attending any necessary consultations and meetings with stakeholder groups. Advising Nadara how best to manage land assets including responsibilities and obligations. Providing professional advice on how emerging renewable energy regulations and practices may affect land strategies. Support wider business with response to queries associated with growth team project progression. Competencies and behaviours Teamworking and unification of ideas and strategy Clear and precise communicator Critical and analytical thinking Ability to persuade and build a consensus Skills & Knowledge Detailed understanding of the technical tools for wind, solar and battery design High level of commercial awareness UK onshore wind / solar development experience Degree or equivalent Membership of a professional organisation such as RICS or CAAV, or the desire to work towards qualification is desirable but not essential. Experienced with Microsoft Office Suite and Project Management tools Travel Requirements Expected to attend site visits across the UK as required. Pay and benefits At Nadara, we're committed to creating an environment where our people feel valued, supported and empowered to grow.Our rewards package reflects that commitment, including flexible ways of working, continuous learning and development opportunities, and initiatives focused on physical, mental and emotional wellbeing.We recognise effort and dedication, and we make sure it's matched with fair pay and meaningful benefits - join us and be part of an international renewable energy company that invests in both your personal and professional growth. Equality and equity Nadara is proud to be an Equal Opportunity Employer, deeply committed to Diversity, Equity and Inclusion (DEI). We believe that a truly sustainable future is built by diverse minds and voices, and we want everyone to feel they belong and can thrive.Our hiring decisions are based solely on merit, skills, and potential, and pay is determined fairly - considering each individual's experience, qualifications and contribution.Together, we're building an inclusive culture where everyone has the chance to make an impact, because when people thrive - so does our planet. What we expect from you We're looking for people who share our passion for making a difference: curious minds that are eager to learn, grow and take ownership.If you bring initiative, commitment and a collaborative mindset, we'll give you the space and support to flourish. Location: Edinburgh Time Type: Full time Worker Subtype: Regular
Job Title:Head of Financial Reporting Birimingham We are seeking a dynamic and experienced finance leader to head up a large-scale accounting and reporting function. This is a senior leadership role with responsibility for overseeing financial operations, compliance and reporting. We are seeking a qualified accountant with a proven track record in leading finance teams, strong technical accounting ac click apply for full job details
Feb 04, 2026
Full time
Job Title:Head of Financial Reporting Birimingham We are seeking a dynamic and experienced finance leader to head up a large-scale accounting and reporting function. This is a senior leadership role with responsibility for overseeing financial operations, compliance and reporting. We are seeking a qualified accountant with a proven track record in leading finance teams, strong technical accounting ac click apply for full job details
Job Title Senior Property Manager Location North London office (hybrid, 3 days from home, 2 days in the office) Portfolio South London / Surrey Salary Up to £47,500 About the Role Based from our North London office, you will manage a diverse residential portfolio across South London and Surrey. This senior role involves leading a small team of Property Managers, ensuring high-quality service, compliance, and efficient management of budgets and site operations. Key Responsibilities Manage high-, mid- and low-rise developments across your portfolio Lead and support a team of Property Managers Ensure compliance with Building Safety Act, Fire Safety Act, and Health & Safety regulations Conduct regular site inspections and oversee maintenance plans Maintain strong client and resident relationships, including AGM and general meetings Oversee budgets, creditors, debtors, and financial reporting Resolve complex or high-risk property management issues Act as a brand ambassador and ensure excellent service standards Requirements Proven experience in residential property management MTPI or RICS qualification preferred (or willingness to work towards it) Strong leadership and team management skills Excellent communication, organisational and problem-solving abilities Ability to travel across South London / Surrey for site visits (ideally being based there) Benefits Competitive salary up to £47,500 Hybrid working (4 days from home, 1 day in North London office) Opportunity to lead and shape a senior portfolio Work for a dynamic and growing property management business Contact Matty Stratton
Feb 04, 2026
Full time
Job Title Senior Property Manager Location North London office (hybrid, 3 days from home, 2 days in the office) Portfolio South London / Surrey Salary Up to £47,500 About the Role Based from our North London office, you will manage a diverse residential portfolio across South London and Surrey. This senior role involves leading a small team of Property Managers, ensuring high-quality service, compliance, and efficient management of budgets and site operations. Key Responsibilities Manage high-, mid- and low-rise developments across your portfolio Lead and support a team of Property Managers Ensure compliance with Building Safety Act, Fire Safety Act, and Health & Safety regulations Conduct regular site inspections and oversee maintenance plans Maintain strong client and resident relationships, including AGM and general meetings Oversee budgets, creditors, debtors, and financial reporting Resolve complex or high-risk property management issues Act as a brand ambassador and ensure excellent service standards Requirements Proven experience in residential property management MTPI or RICS qualification preferred (or willingness to work towards it) Strong leadership and team management skills Excellent communication, organisational and problem-solving abilities Ability to travel across South London / Surrey for site visits (ideally being based there) Benefits Competitive salary up to £47,500 Hybrid working (4 days from home, 1 day in North London office) Opportunity to lead and shape a senior portfolio Work for a dynamic and growing property management business Contact Matty Stratton
Anderson Knight is delighted to be partnering with a high-growth, market-leading healthcare organisation to appoint a Head of HR to a newly created, strategic leadership role. Our client is a UK-wide organisation employing 500+ staff across multiple sites and is undergoing an exciting phase of growth and transformation. This role will play a critical part in shaping a high-performance, inclusive and future-ready culture. Reporting into the executive leadership team, you will lead the People function, a team of 5, owning the full people agenda across a multi-site operation. Key Responsibilities: People Strategy & Change Lead and develop a high-performing People team Partner with senior leadership to align people strategy with business growth Lead organisational change and transformation initiatives Drive workforce planning and future talent strategy Champion Diversity, Equity & Inclusion across the organisation Culture & Engagement Embed company values and lead cultural evolution Design and deliver engagement, wellbeing and inclusion initiatives Act as a visible culture ambassador across all sites HR Operations & Governance Oversee all HR operations including onboarding, contracts, and HR systems Ensure continuous improvement of HR processes and employee experience Ensure compliance with employment law, H&S and regulatory standards Reward & Benefits Design and manage competitive compensation and benefits frameworks Lead reward, recognition and performance initiatives Ensure market competitiveness and internal fairness About You You will be a senior, commercially minded People leader with experience operating at scale in a complex, multi-site environment. You will demonstrate: CIPD qualification (or equivalent) Proven experience in a senior HR/People leadership role Strong experience leading organisational change and transformation Excellent knowledge of employment law and HR best practice Experience building scalable people strategies aligned to business goals Strong leadership presence, gravitas and stakeholder management skills Data-led, analytical approach to decision making Why Apply? Opportunity to shape a people-first culture in a growing organisation True leadership role with influence at executive level Competitive salary and benefits package Chance to deliver business-critical, high-impact change
Feb 04, 2026
Full time
Anderson Knight is delighted to be partnering with a high-growth, market-leading healthcare organisation to appoint a Head of HR to a newly created, strategic leadership role. Our client is a UK-wide organisation employing 500+ staff across multiple sites and is undergoing an exciting phase of growth and transformation. This role will play a critical part in shaping a high-performance, inclusive and future-ready culture. Reporting into the executive leadership team, you will lead the People function, a team of 5, owning the full people agenda across a multi-site operation. Key Responsibilities: People Strategy & Change Lead and develop a high-performing People team Partner with senior leadership to align people strategy with business growth Lead organisational change and transformation initiatives Drive workforce planning and future talent strategy Champion Diversity, Equity & Inclusion across the organisation Culture & Engagement Embed company values and lead cultural evolution Design and deliver engagement, wellbeing and inclusion initiatives Act as a visible culture ambassador across all sites HR Operations & Governance Oversee all HR operations including onboarding, contracts, and HR systems Ensure continuous improvement of HR processes and employee experience Ensure compliance with employment law, H&S and regulatory standards Reward & Benefits Design and manage competitive compensation and benefits frameworks Lead reward, recognition and performance initiatives Ensure market competitiveness and internal fairness About You You will be a senior, commercially minded People leader with experience operating at scale in a complex, multi-site environment. You will demonstrate: CIPD qualification (or equivalent) Proven experience in a senior HR/People leadership role Strong experience leading organisational change and transformation Excellent knowledge of employment law and HR best practice Experience building scalable people strategies aligned to business goals Strong leadership presence, gravitas and stakeholder management skills Data-led, analytical approach to decision making Why Apply? Opportunity to shape a people-first culture in a growing organisation True leadership role with influence at executive level Competitive salary and benefits package Chance to deliver business-critical, high-impact change
A well-established estate agency in Greater London is seeking a Lettings Branch Manager. The role involves managing a team of negotiators, ensuring compliance with tenancy legislation, and liaising with landlords and tenants. The ideal candidate should have at least 2 years of experience in a similar role and possess strong customer service and team motivation skills. The position offers a basic salary of £30,000 plus allowances with an OTE of £60,000 to £65,000.
Feb 04, 2026
Full time
A well-established estate agency in Greater London is seeking a Lettings Branch Manager. The role involves managing a team of negotiators, ensuring compliance with tenancy legislation, and liaising with landlords and tenants. The ideal candidate should have at least 2 years of experience in a similar role and possess strong customer service and team motivation skills. The position offers a basic salary of £30,000 plus allowances with an OTE of £60,000 to £65,000.
Overview Branch Manager - haart Thetford Are you ready to take the next big step in your estate agency career? Our high potential haart Thetford branch is searching for a motivated, ambitious, and inspiring Branch Manager to lead the team to even greater success! If you're currently working in estate agency and eager to progress into management, this is the perfect opportunity to showcase your leadership skills, drive performance, and accelerate your career growth. What we offer: Clear progression and leadership development Industry leading training and ongoing support A high performing, ambitious environment where your success is recognised and rewarded Take charge of your future and make your mark as a leader with haart Thetford! Benefits of being a Branch Manager at Thetford £50000 per year, complete on target earnings £22000 to £25000 basic salary, dependent on experience Six months of supplementary payments to support you whilst you build your pipeline Uncapped commission scheme A Company Car, or a monthly Car Allowance Enrolment onto fully funded training course that will earn a Level 2 Estate Agent Qualification Career progression opportunities Our new company wide Elevate incentive programme Employee Assistance Programme A day in the life of a Branch Manager Leading daily meetings with the Estate Agency team Coaching the team to achieve KPI's Monitoring and assessing individual team member performance (Including but not limited to conducting one to one meetings) Encourage your teams development and progression Strong focus on generating new and repeat business Developing and maintaining strong relationships with venders and buyers Liaising with prospective buyers and arranging property viewings in line with their needs Negotiating offers and agreeing sales Ensuring the business is risk averse and following the highest compliance standards for all regulatory bodies Essential Skills of a Branch Manager Full UK Driving Licence for a manual vehicle Minimum of 2 years' experience within Estate Agency at a Senior Negotiator position, a Property Valuer position, or higher Works well with others to create a team spirit and an enjoyable working environment. Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other The ability to create and action business plans relevant to your branch The ability to monitor and assess performance of local competitors A strong understanding of current legislation related to Estate Agency Ability to manage time sensitive and high volume workloads A reputation for delivering outstanding customer service Ability to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Attention to detail The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant Spicerhaart is a forces friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are. We support you and encourage those differences, to make you the best person you can be. Spicerhaart is proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. Privacy Policy We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website.
Feb 04, 2026
Full time
Overview Branch Manager - haart Thetford Are you ready to take the next big step in your estate agency career? Our high potential haart Thetford branch is searching for a motivated, ambitious, and inspiring Branch Manager to lead the team to even greater success! If you're currently working in estate agency and eager to progress into management, this is the perfect opportunity to showcase your leadership skills, drive performance, and accelerate your career growth. What we offer: Clear progression and leadership development Industry leading training and ongoing support A high performing, ambitious environment where your success is recognised and rewarded Take charge of your future and make your mark as a leader with haart Thetford! Benefits of being a Branch Manager at Thetford £50000 per year, complete on target earnings £22000 to £25000 basic salary, dependent on experience Six months of supplementary payments to support you whilst you build your pipeline Uncapped commission scheme A Company Car, or a monthly Car Allowance Enrolment onto fully funded training course that will earn a Level 2 Estate Agent Qualification Career progression opportunities Our new company wide Elevate incentive programme Employee Assistance Programme A day in the life of a Branch Manager Leading daily meetings with the Estate Agency team Coaching the team to achieve KPI's Monitoring and assessing individual team member performance (Including but not limited to conducting one to one meetings) Encourage your teams development and progression Strong focus on generating new and repeat business Developing and maintaining strong relationships with venders and buyers Liaising with prospective buyers and arranging property viewings in line with their needs Negotiating offers and agreeing sales Ensuring the business is risk averse and following the highest compliance standards for all regulatory bodies Essential Skills of a Branch Manager Full UK Driving Licence for a manual vehicle Minimum of 2 years' experience within Estate Agency at a Senior Negotiator position, a Property Valuer position, or higher Works well with others to create a team spirit and an enjoyable working environment. Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other The ability to create and action business plans relevant to your branch The ability to monitor and assess performance of local competitors A strong understanding of current legislation related to Estate Agency Ability to manage time sensitive and high volume workloads A reputation for delivering outstanding customer service Ability to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Attention to detail The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant Spicerhaart is a forces friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are. We support you and encourage those differences, to make you the best person you can be. Spicerhaart is proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. Privacy Policy We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website.
Job Title: Lead Mechanical Design Engineer Location: Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this role Salary: Circa £55,000 What you'll be doing: As a Lead Principal Engineer within the SSNA Platform Mechanical Integrated Delivery Team (IDT), you will play a key leadership role in delivering engineering scope across a complex and fast-paced submarine programme. You'll take ownership of multiple systems, provide technical assurance, and collaborate across disciplines to drive delivery forward. Leading the delivery of assigned engineering scope, ensuring quality and timely outputs across design, integration, and qualification Overseeing technical ownership of several mechanical systems, ensuring compliance with system requirements and effective collaboration across interface areas Producing engineering artifacts, including documentation, calculations and performing simulation/analysis. Managing task allocation and progress tracking through structured tools (Jira/Confluence), ensuring alignment with programme milestones, cost, and schedule expectations Coaching and supporting engineers at all levels - from graduates to senior professionals - to grow technical capability and confidence Working closely with peers, suppliers, and wider functional stakeholders to resolve issues and maintain delivery momentum Reviewing technical documentation, supporting hazard assessments, and managing change control with sound engineering judgement Proactively identifying and addressing shortfalls in delivery, documentation or process - embedding a culture of openness, improvement, and accountability Your skills and experiences: We're looking for someone who can confidently lead engineering work packages while mentoring others and contributing to a collaborative delivery culture. You should have: A proven track record of delivering complex mechanical or multi-disciplinary engineering tasks in a regulated environment Experience mentoring or coaching engineers to support technical and professional growth Excellent communication and influencing skills, with the confidence to lead conversations, challenge constructively, and build strong working relationships The ability to collaborate effectively across engineering, project, safety, ILS and supply chain functions Familiarity with task and documentation management tools such as Jira and Confluence Working toward or already professionally registered (CEng strongly preferred) A STEM-related degree (or equivalent experience) with strong foundations in systems thinking and platform-level integration Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Platform Mechanical team: You'll join the Platform Mechanical Integrated Delivery Team - a dynamic, collaborative engineering group working at the forefront of submarine platform development. The team brings together engineers from across disciplines, career levels, and partner organisations to deliver critical mechanical capability. Through close engagement with suppliers, systems engineers, and programme stakeholders, you'll play a central role in shaping high-integrity technical solutions, supporting team development, and ensuring delivery remains aligned with the wider programme plan and budget. We have multiple roles available & will be offering positions within the following disciplines; Air Purification & Atmosphere Monitoring, Trim & Compensation, Hydraulics, Air Movement & HVAC, and Cooling. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 3rd March 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feb 04, 2026
Full time
Job Title: Lead Mechanical Design Engineer Location: Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this role Salary: Circa £55,000 What you'll be doing: As a Lead Principal Engineer within the SSNA Platform Mechanical Integrated Delivery Team (IDT), you will play a key leadership role in delivering engineering scope across a complex and fast-paced submarine programme. You'll take ownership of multiple systems, provide technical assurance, and collaborate across disciplines to drive delivery forward. Leading the delivery of assigned engineering scope, ensuring quality and timely outputs across design, integration, and qualification Overseeing technical ownership of several mechanical systems, ensuring compliance with system requirements and effective collaboration across interface areas Producing engineering artifacts, including documentation, calculations and performing simulation/analysis. Managing task allocation and progress tracking through structured tools (Jira/Confluence), ensuring alignment with programme milestones, cost, and schedule expectations Coaching and supporting engineers at all levels - from graduates to senior professionals - to grow technical capability and confidence Working closely with peers, suppliers, and wider functional stakeholders to resolve issues and maintain delivery momentum Reviewing technical documentation, supporting hazard assessments, and managing change control with sound engineering judgement Proactively identifying and addressing shortfalls in delivery, documentation or process - embedding a culture of openness, improvement, and accountability Your skills and experiences: We're looking for someone who can confidently lead engineering work packages while mentoring others and contributing to a collaborative delivery culture. You should have: A proven track record of delivering complex mechanical or multi-disciplinary engineering tasks in a regulated environment Experience mentoring or coaching engineers to support technical and professional growth Excellent communication and influencing skills, with the confidence to lead conversations, challenge constructively, and build strong working relationships The ability to collaborate effectively across engineering, project, safety, ILS and supply chain functions Familiarity with task and documentation management tools such as Jira and Confluence Working toward or already professionally registered (CEng strongly preferred) A STEM-related degree (or equivalent experience) with strong foundations in systems thinking and platform-level integration Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Platform Mechanical team: You'll join the Platform Mechanical Integrated Delivery Team - a dynamic, collaborative engineering group working at the forefront of submarine platform development. The team brings together engineers from across disciplines, career levels, and partner organisations to deliver critical mechanical capability. Through close engagement with suppliers, systems engineers, and programme stakeholders, you'll play a central role in shaping high-integrity technical solutions, supporting team development, and ensuring delivery remains aligned with the wider programme plan and budget. We have multiple roles available & will be offering positions within the following disciplines; Air Purification & Atmosphere Monitoring, Trim & Compensation, Hydraulics, Air Movement & HVAC, and Cooling. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 3rd March 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
A leading property management firm is seeking a Senior Property Manager based in North London to oversee a diverse residential portfolio across South London and Surrey. The role involves managing a small team, ensuring compliance with regulations, conducting site inspections, and maintaining client relationships. Ideal candidates should have strong leadership skills, proven experience in residential property management, and preferably hold MTPI or RICS qualifications. Competitive salary up to £47,500 offered with hybrid working options.
Feb 04, 2026
Full time
A leading property management firm is seeking a Senior Property Manager based in North London to oversee a diverse residential portfolio across South London and Surrey. The role involves managing a small team, ensuring compliance with regulations, conducting site inspections, and maintaining client relationships. Ideal candidates should have strong leadership skills, proven experience in residential property management, and preferably hold MTPI or RICS qualifications. Competitive salary up to £47,500 offered with hybrid working options.
Operations Manager The Operations Manager is responsible for overseeing and optimising all operational activities to ensure efficiency, quality, safety, and cost control. The role requires strong leadership, continuous improvement capability, and close collaboration across departments to ensure operational excellence and customer satisfaction. Key Responsibilities • Lead and coordinate all operational activities to ensure efficiency and quality standards are met. • Develop and implement operational policies and procedures. • Manage production schedules, resource planning, and inventory control. • Oversee health and safety compliance across the facility. • Collaborate with engineering, sales, and supply chain teams to optimize processes. • Monitor key performance indicators and prepare reports for senior management. • Drive continuous improvement initiatives to enhance productivity. • Lead, motivate, and develop the operations team. About You • Proven experience in operations management within an engineering or manufacturing environment. • Strong leadership and team management skills. • Excellent organizational and problem-solving abilities. • Knowledge of health & safety regulations relevant to manufacturing. • Ability to analyze data and improve operational processes. • Effective communication skills at all levels. • Preferably experience with metasl forming, welding and assemblies. • Degree or equivalent qualification in engineering, manufacturing, or related field is advantageous. • Call-To-Action Location : Wednesbury, WS10 Hours : Full Time, Permanent Salary : £50,000+ per annum depending on experience Benefits: Company pension, On-site parking, Transport links Our client reserves the right to vary this position description. You may have experience of the following: Manufacturing Operations Manager, Production Manager, Plant Operations Manager, Factory Manager, Manufacturing Manager, Production Operations Manager, Industrial Operations Manager, Assembly Operations Manager, etc. REF-
Feb 04, 2026
Full time
Operations Manager The Operations Manager is responsible for overseeing and optimising all operational activities to ensure efficiency, quality, safety, and cost control. The role requires strong leadership, continuous improvement capability, and close collaboration across departments to ensure operational excellence and customer satisfaction. Key Responsibilities • Lead and coordinate all operational activities to ensure efficiency and quality standards are met. • Develop and implement operational policies and procedures. • Manage production schedules, resource planning, and inventory control. • Oversee health and safety compliance across the facility. • Collaborate with engineering, sales, and supply chain teams to optimize processes. • Monitor key performance indicators and prepare reports for senior management. • Drive continuous improvement initiatives to enhance productivity. • Lead, motivate, and develop the operations team. About You • Proven experience in operations management within an engineering or manufacturing environment. • Strong leadership and team management skills. • Excellent organizational and problem-solving abilities. • Knowledge of health & safety regulations relevant to manufacturing. • Ability to analyze data and improve operational processes. • Effective communication skills at all levels. • Preferably experience with metasl forming, welding and assemblies. • Degree or equivalent qualification in engineering, manufacturing, or related field is advantageous. • Call-To-Action Location : Wednesbury, WS10 Hours : Full Time, Permanent Salary : £50,000+ per annum depending on experience Benefits: Company pension, On-site parking, Transport links Our client reserves the right to vary this position description. You may have experience of the following: Manufacturing Operations Manager, Production Manager, Plant Operations Manager, Factory Manager, Manufacturing Manager, Production Operations Manager, Industrial Operations Manager, Assembly Operations Manager, etc. REF-
Our client is a leading principal contractor specialising in social-housing-focused roofing and building works across the North. Due to continued growth and long-term framework commitments, they are seeking experienced Roofing Site Managers to join their operational team. Role Overview You will be responsible for the day-to-day management of live roofing projects across Manchester, Lancashire and Merseyside, ensuring works are delivered safely, on programme and to the highest standards of quality and customer care. Key Responsibilities: Manage and co-ordinate site teams and subcontractors. Deliver works in line with agreed programmes. Manage materials, plant, skips and logistics. Produce weekly labour, progress and KPI reports. Ensure compliance with Health and Safety and CDM Regulations. Undertake daily quality and safety inspections. Liaise with clients and internal management teams. Use company systems including Teams, SharePoint, iPlanned and EPIX. Essential Requirements: Proven roofing management experience (social housing preferred). SMSTS (or willingness to renew). CISRS Scaffold Inspection (or willingness to renew). First Aid at Work (or willingness to renew). Full UK Driving Licence. What Our Client Offers: Salary: £37,000 £47,000 depending on experience. 40 hours per week, Monday to Friday. 25 days annual leave plus bank holidays. Company vehicle or vehicle allowance. Uniform, laptop and mobile phone. Long-term secured work on established frameworks.
Feb 04, 2026
Full time
Our client is a leading principal contractor specialising in social-housing-focused roofing and building works across the North. Due to continued growth and long-term framework commitments, they are seeking experienced Roofing Site Managers to join their operational team. Role Overview You will be responsible for the day-to-day management of live roofing projects across Manchester, Lancashire and Merseyside, ensuring works are delivered safely, on programme and to the highest standards of quality and customer care. Key Responsibilities: Manage and co-ordinate site teams and subcontractors. Deliver works in line with agreed programmes. Manage materials, plant, skips and logistics. Produce weekly labour, progress and KPI reports. Ensure compliance with Health and Safety and CDM Regulations. Undertake daily quality and safety inspections. Liaise with clients and internal management teams. Use company systems including Teams, SharePoint, iPlanned and EPIX. Essential Requirements: Proven roofing management experience (social housing preferred). SMSTS (or willingness to renew). CISRS Scaffold Inspection (or willingness to renew). First Aid at Work (or willingness to renew). Full UK Driving Licence. What Our Client Offers: Salary: £37,000 £47,000 depending on experience. 40 hours per week, Monday to Friday. 25 days annual leave plus bank holidays. Company vehicle or vehicle allowance. Uniform, laptop and mobile phone. Long-term secured work on established frameworks.
