Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Electronics & Defense offers its customers onboard intelligence solutions allowing them to understand the environment, reduce mental load and guarantee a trajectory, even in critical situations, in all environments: on land, at sea, in the sky or space. The company harnesses the expertise of its 13,000 employees towards these three functions: observe, decide and guide, for the civil and military markets. What does the role look like? We're recruiting for a site Manufacturing Engineering leadership role that will lead the Manufacturing Engineering function for our Actuation HQ. In this role you will oversee advanced manufacturing strategy, industrialisation of new technologies and products, and development of a strong, capability-driven engineering team. While aerospace experience is ideal, candidates from similarly complex, regulated, high-precision manufacturing environments are also welcomed. The focus is on driving reliability, manufacturability, and competitive advantage through technical excellence and disciplined execution. What will your day-to-day responsibilities look like? Advanced Manufacturing Shape and deliver the site's advanced manufacturing roadmap, including automation, robotics, digital manufacturing, non-conventional processes, and next-generation aerospace production technologies. Evaluate and implement new equipment, techniques, and process innovations that enhance capability, repeatability, and cost competitiveness. Embed a data-led culture using real-time process monitoring, statistical control, and advanced analytics to improve yield and quality. Industrialisation & New Product Introduction (NPI) Own the industrialisation strategy for new programmes, modifications, and design changes, ensuring robust manufacturability and compliance with aerospace standards. Lead cross-functional readiness reviews, sign-off processes, and validation activities (PFMEAs, control plans, FAIR/AS9102 requirements). Collaborate with Engineering, Quality, Supply Chain and Operations to build designs, processes, and tooling that deliver right-first-time launch. Reduce development and ramp-up time by strengthening NPI frameworks, technology readiness assessments, and production readiness plans. Team Leadership & Capability Development Lead and grow a high-performing Manufacturing Engineering team covering process engineering, automation, industrialisation, CI, and tooling. Set and manage clear priorities across cost, quality, delivery, and capability development. Build future talent through structured development pathways, mentoring, succession planning, and skills uplift. Promote rigorous problem-solving (8D, RCCA) and disciplined operating rhythms aligned to aerospace standards and customer expectations. Operational Excellence & Compliance Own process stability and continuous improvement initiatives focused on yield, flow, OEE, and scrap reduction. Ensure alignment with aerospace regulations and standards (AS9100, NADCAP, customer-specific requirements). Oversee capital investment aligned to long-term aerospace programme requirements and technology competitiveness. Work closely with Maintenance and Operations to maximise asset performance and embed robust process control. What will you bring to the role? Essential skills : Leadership experience in Manufacturing Engineering within aerospace or a similarly complex, regulated sector (e.g., defence, automotive, precision engineering, high-value industrials). Proven track record in automation, industrialisation, process optimisation, and large-scale production improvement. Previous knowledge or experience of leading high performance teams Desirable skills: Demonstrated success launching new products or technologies in a demanding engineering environment. Deep understanding of Lean, Six Sigma, and structured problem-solving. Familiarity with aerospace standards (AS9100, FAIRs, PPAP/APQP equivalents, NADCAP) advantageous but not mandatory for top-tier candidates from other advanced sectors. Excellent cross-functional leadership skills with the ability to influence at all levels. Strategic thinker with a delivery mindset and high technical credibility. Comfortable leading transformation and championing modern manufacturing technologies. Structured, analytical, and driven by continuous improvement.
Feb 06, 2026
Full time
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Electronics & Defense offers its customers onboard intelligence solutions allowing them to understand the environment, reduce mental load and guarantee a trajectory, even in critical situations, in all environments: on land, at sea, in the sky or space. The company harnesses the expertise of its 13,000 employees towards these three functions: observe, decide and guide, for the civil and military markets. What does the role look like? We're recruiting for a site Manufacturing Engineering leadership role that will lead the Manufacturing Engineering function for our Actuation HQ. In this role you will oversee advanced manufacturing strategy, industrialisation of new technologies and products, and development of a strong, capability-driven engineering team. While aerospace experience is ideal, candidates from similarly complex, regulated, high-precision manufacturing environments are also welcomed. The focus is on driving reliability, manufacturability, and competitive advantage through technical excellence and disciplined execution. What will your day-to-day responsibilities look like? Advanced Manufacturing Shape and deliver the site's advanced manufacturing roadmap, including automation, robotics, digital manufacturing, non-conventional processes, and next-generation aerospace production technologies. Evaluate and implement new equipment, techniques, and process innovations that enhance capability, repeatability, and cost competitiveness. Embed a data-led culture using real-time process monitoring, statistical control, and advanced analytics to improve yield and quality. Industrialisation & New Product Introduction (NPI) Own the industrialisation strategy for new programmes, modifications, and design changes, ensuring robust manufacturability and compliance with aerospace standards. Lead cross-functional readiness reviews, sign-off processes, and validation activities (PFMEAs, control plans, FAIR/AS9102 requirements). Collaborate with Engineering, Quality, Supply Chain and Operations to build designs, processes, and tooling that deliver right-first-time launch. Reduce development and ramp-up time by strengthening NPI frameworks, technology readiness assessments, and production readiness plans. Team Leadership & Capability Development Lead and grow a high-performing Manufacturing Engineering team covering process engineering, automation, industrialisation, CI, and tooling. Set and manage clear priorities across cost, quality, delivery, and capability development. Build future talent through structured development pathways, mentoring, succession planning, and skills uplift. Promote rigorous problem-solving (8D, RCCA) and disciplined operating rhythms aligned to aerospace standards and customer expectations. Operational Excellence & Compliance Own process stability and continuous improvement initiatives focused on yield, flow, OEE, and scrap reduction. Ensure alignment with aerospace regulations and standards (AS9100, NADCAP, customer-specific requirements). Oversee capital investment aligned to long-term aerospace programme requirements and technology competitiveness. Work closely with Maintenance and Operations to maximise asset performance and embed robust process control. What will you bring to the role? Essential skills : Leadership experience in Manufacturing Engineering within aerospace or a similarly complex, regulated sector (e.g., defence, automotive, precision engineering, high-value industrials). Proven track record in automation, industrialisation, process optimisation, and large-scale production improvement. Previous knowledge or experience of leading high performance teams Desirable skills: Demonstrated success launching new products or technologies in a demanding engineering environment. Deep understanding of Lean, Six Sigma, and structured problem-solving. Familiarity with aerospace standards (AS9100, FAIRs, PPAP/APQP equivalents, NADCAP) advantageous but not mandatory for top-tier candidates from other advanced sectors. Excellent cross-functional leadership skills with the ability to influence at all levels. Strategic thinker with a delivery mindset and high technical credibility. Comfortable leading transformation and championing modern manufacturing technologies. Structured, analytical, and driven by continuous improvement.
Permanent Full-time To effectively manage the store, maximising sales to exceed targets. To deliver outstanding personal customer service whilst motivating and developing the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures. But, most of all MAKE PEOPLE SMILE!Through the product, the prices and the service. Leadership Setting SMART goals for the team, developing staff capability, and role modelling company best practice. Calm during periods of high customer volume and manages smooth transitions thereafter to keep the store operating to standard and to set a positive example for the store team. Displays a 'customer comes first' attitude by training and holding the store team accountable for delivering legendary customer service. Drives the implementation of company programs by directly motivating and instructing the store team. Manages with integrity, honesty and knowledge that promote the culture, values and mission of Cards Direct. Plans, identifies, communicates, and delegates appropriate responsibilities and practices to team members to ensure smooth flow of operations. Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement. Planning And Execution Monitors and manages store staffing levels to ensure optimal staff development and recruitment. Utilises existing tools to communicate clearly, concisely and accurately, to ensure effective store operations & merchandising standards. Business Requirements Providing functional expertise and executing functional responsibilities: Solicits customer feedback to understand customer needs and the needs of the local community. Uses all operational tools to plan for and achieve operational excellence in the store. Utilises management information tools and analyses financial reports to identify and address trends and issues in store performance. Ensures product & cash security at all times. Utilises all organisational tools to ensure compliance to the company Health & Safety policy at all times. Staff Development & Team Building Providing team members with coaching, feedback, and developmental opportunities and building effective teams: Actively manages team members by regularly providing feedback, and setting challenging goals to improve staff performance Challenges and inspires team members to achieve business results. Ensures team members adhere to legal and operational compliance requirements. Recognises and reinforces individual and team accomplishments. Utilises and demonstrates effective management principles and practices to create and maintain a successful store team resulting in an environment where team members are valued and respected. Summary of Key Experience Progressively responsible retail experience Customer service experience in a retail environment Required Knowledge, Skills and Abilities Ability to communicate clearly and concisely, both orally and in writing Ability to manage store operations independently Ability to manage effectively in a fast paced environment Ability to manage multiple situations simultaneously Ability to manage resources to ensure that established service levels are achieved at all times Interpersonal skills Organization and planning skills Strong operational skills in a customer service environment Strong leadership skills, with the ability to coach and mentor others Ability to plan and prioritize workload Ability to handle confidential and sensitive information Core Competencies Puts the customer first Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience Works well with others Listens and communicates well with others within Cards Direct. Creates a team environment that is positive and productive Leads courageously Takes personal responsibility to do the right thing and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions. Develops continuously Continuously seek opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop team members to achieve their potential. Achieves results Understands what drives overall business success and is accountable to prioritise and deliver quality results. Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and takes action to prevent or minimise their impact.
Feb 06, 2026
Full time
Permanent Full-time To effectively manage the store, maximising sales to exceed targets. To deliver outstanding personal customer service whilst motivating and developing the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures. But, most of all MAKE PEOPLE SMILE!Through the product, the prices and the service. Leadership Setting SMART goals for the team, developing staff capability, and role modelling company best practice. Calm during periods of high customer volume and manages smooth transitions thereafter to keep the store operating to standard and to set a positive example for the store team. Displays a 'customer comes first' attitude by training and holding the store team accountable for delivering legendary customer service. Drives the implementation of company programs by directly motivating and instructing the store team. Manages with integrity, honesty and knowledge that promote the culture, values and mission of Cards Direct. Plans, identifies, communicates, and delegates appropriate responsibilities and practices to team members to ensure smooth flow of operations. Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement. Planning And Execution Monitors and manages store staffing levels to ensure optimal staff development and recruitment. Utilises existing tools to communicate clearly, concisely and accurately, to ensure effective store operations & merchandising standards. Business Requirements Providing functional expertise and executing functional responsibilities: Solicits customer feedback to understand customer needs and the needs of the local community. Uses all operational tools to plan for and achieve operational excellence in the store. Utilises management information tools and analyses financial reports to identify and address trends and issues in store performance. Ensures product & cash security at all times. Utilises all organisational tools to ensure compliance to the company Health & Safety policy at all times. Staff Development & Team Building Providing team members with coaching, feedback, and developmental opportunities and building effective teams: Actively manages team members by regularly providing feedback, and setting challenging goals to improve staff performance Challenges and inspires team members to achieve business results. Ensures team members adhere to legal and operational compliance requirements. Recognises and reinforces individual and team accomplishments. Utilises and demonstrates effective management principles and practices to create and maintain a successful store team resulting in an environment where team members are valued and respected. Summary of Key Experience Progressively responsible retail experience Customer service experience in a retail environment Required Knowledge, Skills and Abilities Ability to communicate clearly and concisely, both orally and in writing Ability to manage store operations independently Ability to manage effectively in a fast paced environment Ability to manage multiple situations simultaneously Ability to manage resources to ensure that established service levels are achieved at all times Interpersonal skills Organization and planning skills Strong operational skills in a customer service environment Strong leadership skills, with the ability to coach and mentor others Ability to plan and prioritize workload Ability to handle confidential and sensitive information Core Competencies Puts the customer first Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience Works well with others Listens and communicates well with others within Cards Direct. Creates a team environment that is positive and productive Leads courageously Takes personal responsibility to do the right thing and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions. Develops continuously Continuously seek opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop team members to achieve their potential. Achieves results Understands what drives overall business success and is accountable to prioritise and deliver quality results. Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and takes action to prevent or minimise their impact.
To effectively manage the store, maximising sales to exceed targets. To deliver outstanding personal customer service whilst motivating and developing the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures. But, most of all MAKE PEOPLE SMILE! Leadership Setting SMART goals for the team, developing staff capability, and role modelling company best practice. Calm during periods of high customer volume and manages smooth transitions thereafter to keep the store operating to standard and to set a positive example for the store team. Displays a 'customer comes first' attitude by training and holding the store team accountable for delivering legendary customer service. Drives the implementation of company programs by directly motivating and instructing the store team. Manages with integrity, honesty and knowledge that promote the culture, values and mission of Cards Direct. Plans, identifies, communicate, and delegates appropriate responsibilities and practices to team members to ensure smooth flow of operations. Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement. Planning And Execution Monitors and manages store staffing levels to ensure optimal staff development and recruitment. Utilises existing tools to communicate clearly, concisely and accurately, to ensure effective store operations & merchandising standards. Business Requirements Providing functional expertise and executing functional responsibilities: Solicits customer feedback to understand customer needs and the needs of the local community. Uses all operational tools to plan for and achieve operational excellence in the store. Utilises management information tools and analyzes financial reports to identify and address trends and issues in store performance. Ensures product & cash security at all times. Utilizes all organizational tools to ensure compliance to the company Health & Safety policy at all times. Staff Development & Team Building Providing team members with coaching, feedback, and developmental opportunities and building effective teams: Actively manages team members by regularly providing feedback, and setting challenging goals to improve staff performance Challenges and inspires team members to achieve business results. Ensures team members adhere to legal and operational compliance requirements. Recognizes and reinforces individual and team accomplishments. Utilizes and demonstrates effective management principles and practices to create and maintain a successful store team resulting in an environment where team members are valued and respected. Summary of Key Experience Progressively responsible retail experience Customer service experience in a retail environment Required Knowledge, Skills and Abilities Ability to communicate clearly and concisely, both orally and in writing Ability to manage store operations independently Ability to manage effectively in a fast paced environment Ability to manage multiple situations simultaneously Ability to manage resources to ensure that established service levels are achieved at all times Interpersonal skills Organization and planning skills Strong operational skills in a customer service environment Strong leadership skills, with the ability to coach and mentor others Ability to plan and prioritize workload Ability to handle confidential and sensitive information Core Competencies Puts the customer first Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience Works well with others Listens and communicates well with others within Cards Direct. Creates a team environment that is positive and productive Leads courageously Takes personal responsibility to do the right thing and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions. Develops continuously Continuously seek opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop team members to achieve their potential. Achieves results Understands what drives overall business success and is accountable to prioritise and deliver quality results. Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and takes action to prevent or minimise their impact. Please tick below days you are available to work. Please note, store opening times can varey from 9-6pm (Monday to Saturday) 10-5pm (Sunday)
Feb 06, 2026
Full time
To effectively manage the store, maximising sales to exceed targets. To deliver outstanding personal customer service whilst motivating and developing the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures. But, most of all MAKE PEOPLE SMILE! Leadership Setting SMART goals for the team, developing staff capability, and role modelling company best practice. Calm during periods of high customer volume and manages smooth transitions thereafter to keep the store operating to standard and to set a positive example for the store team. Displays a 'customer comes first' attitude by training and holding the store team accountable for delivering legendary customer service. Drives the implementation of company programs by directly motivating and instructing the store team. Manages with integrity, honesty and knowledge that promote the culture, values and mission of Cards Direct. Plans, identifies, communicate, and delegates appropriate responsibilities and practices to team members to ensure smooth flow of operations. Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement. Planning And Execution Monitors and manages store staffing levels to ensure optimal staff development and recruitment. Utilises existing tools to communicate clearly, concisely and accurately, to ensure effective store operations & merchandising standards. Business Requirements Providing functional expertise and executing functional responsibilities: Solicits customer feedback to understand customer needs and the needs of the local community. Uses all operational tools to plan for and achieve operational excellence in the store. Utilises management information tools and analyzes financial reports to identify and address trends and issues in store performance. Ensures product & cash security at all times. Utilizes all organizational tools to ensure compliance to the company Health & Safety policy at all times. Staff Development & Team Building Providing team members with coaching, feedback, and developmental opportunities and building effective teams: Actively manages team members by regularly providing feedback, and setting challenging goals to improve staff performance Challenges and inspires team members to achieve business results. Ensures team members adhere to legal and operational compliance requirements. Recognizes and reinforces individual and team accomplishments. Utilizes and demonstrates effective management principles and practices to create and maintain a successful store team resulting in an environment where team members are valued and respected. Summary of Key Experience Progressively responsible retail experience Customer service experience in a retail environment Required Knowledge, Skills and Abilities Ability to communicate clearly and concisely, both orally and in writing Ability to manage store operations independently Ability to manage effectively in a fast paced environment Ability to manage multiple situations simultaneously Ability to manage resources to ensure that established service levels are achieved at all times Interpersonal skills Organization and planning skills Strong operational skills in a customer service environment Strong leadership skills, with the ability to coach and mentor others Ability to plan and prioritize workload Ability to handle confidential and sensitive information Core Competencies Puts the customer first Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience Works well with others Listens and communicates well with others within Cards Direct. Creates a team environment that is positive and productive Leads courageously Takes personal responsibility to do the right thing and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions. Develops continuously Continuously seek opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop team members to achieve their potential. Achieves results Understands what drives overall business success and is accountable to prioritise and deliver quality results. Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and takes action to prevent or minimise their impact. Please tick below days you are available to work. Please note, store opening times can varey from 9-6pm (Monday to Saturday) 10-5pm (Sunday)
A global engineering firm in Bristol is seeking a Senior/Principal Ecologist who will undertake ecological assessments and collaborate within multidisciplinary teams. This role involves the design of innovative ecological mitigation strategies and ensuring compliance with wildlife legislation. Ideal candidates will be passionate about ecology, possess strong botanical skills, and have experience with protected species surveys. The firm offers a flexible and inclusive working environment, competitive salaries, and opportunities for professional development.
Feb 06, 2026
Full time
A global engineering firm in Bristol is seeking a Senior/Principal Ecologist who will undertake ecological assessments and collaborate within multidisciplinary teams. This role involves the design of innovative ecological mitigation strategies and ensuring compliance with wildlife legislation. Ideal candidates will be passionate about ecology, possess strong botanical skills, and have experience with protected species surveys. The firm offers a flexible and inclusive working environment, competitive salaries, and opportunities for professional development.
Head Of Community Services: Community Services at The Passage are delivered from our Resource Centre in Victoria, which provides a single, accessible entry point for people experiencing or at risk of homelessness. The Resource Centre acts as a central hub, enabling people to be assessed once and supported to access the most appropriate accommodation, services or onward referrals based on their individual needs. People are supported by skilled client facing staff who work with them to understand their circumstances and identify the right pathway of support. Alongside assessment and casework, the Resource Centre provides immediate welfare services to help meet urgent needs and stabilise people at times of crisis. Following assessment, Community Services deliver a range of specialist and preventative interventions, including rapid rehousing for those at imminent risk of homelessness, advice and advocacy, employment and skills support, housing related casework delivered in partnership with the local authority, and assertive engagement for people less able to access services independently. The overall aim is to prevent homelessness wherever possible and to support people to move quickly into safe, stable accommodation. Key Responsibilities Strategic Leadership and Service Development Lead delivery of The Passage's 3 year strategy as it relates to Community Services, ensuring services are preventative, trauma informed, and outcomes focused. Develop, implement and monitor an annual Community Services business plan, reporting to the Quality & Services Committee and Board as required. Provide strategic leadership for No Night Out, ensuring it continues to deliver rapid, effective interventions aligned to Westminster's homelessness strategy and wider system reform. Be responsible for embedding equality, diversity and inclusion across Community Services, ensuring services are accessible, inclusive and responsive to the diverse needs of people we support, and that inclusive practice is reflected in service delivery, staff development and partnership working. Identify, develop and lead new service opportunities, including bid development and commissioner engagement for Community Services. Lead planning and operational delivery for Severe Weather Emergency Protocol (SWEP) and other system wide responses. Safeguarding, Risk and Community Impact Act as Safeguarding Lead for Community Services, ensuring robust policies, training, escalation pathways and safe practice across all services. Maintain oversight of risk management, incident reporting, and health & safety compliance within Community Services. Lead locality management across services, including proactive management of anti social behaviour (ASB) and community impact in a dense residential environment. Hold responsibility for security provision within Community Services, ensuring appropriate deployment, escalation and alignment with The Passage's values and legal responsibilities. Work closely with local residents, businesses, the local authority and other stakeholders to manage concerns, maintain confidence, and protect The Passage's reputation. Operational Leadership and People Management Provide clear leadership and direction to Community Services managers and teams, fostering a culture of accountability, learning and continuous improvement. Recruit, develop and retain high performing teams, ensuring robust supervision, appraisal and development planning. Ensure consistent application of people policies, including performance management, grievance, disciplinary and absence processes. Support managers to define clear roles and responsibilities aligned to service objectives and contractual requirements. Champion co production and lived experience involvement in service design and delivery, working closely with the Lived Experience Project Manager. Primary Services and Resource Centre Operations Hold strategic and operational responsibility for Primary Services, including the catering function within the Resource Centre. Ensure full compliance with food hygiene, health & safety, and all relevant regulatory and legal requirements. Work closely with Fundraising to support corporate volunteering and "Kitchen Takeover" initiatives, ensuring safe, high quality delivery that enhances supporter engagement while protecting service users and staff. Balance operational integrity, safeguarding and service quality with supporter and volunteer experience. Financial Management and Funding Stewardship Set and manage realistic budgets and forecasts across Community Services, working closely with Finance and Fundraising. Oversee multiple funding streams, including large trusts, grant giving bodies and commissioned services, ensuring full compliance with funding conditions and reporting requirements. Support managers to understand and deliver against budgetary and income related targets. Contribute to the development of funding proposals and service models that align with organisational strategy and funder priorities. Monitoring, Evaluation and Impact Strengthen monitoring, evaluation and learning across Community Services, supporting teams to evidence impact and improve practice. Analyse service data (e.g. In Form) to identify trends, risks and opportunities for improvement. Produce high quality narrative and impact reporting for funders, commissioners and supporters, demonstrating both quantitative outcomes and qualitative change. Work with Fundraising to showcase frontline work through supporter communications, social media and events. External Relations and Partnerships Develop and maintain strong strategic and operational partnerships across Westminster and the wider homelessness sector. Work closely with Fundraising colleagues to steward corporate partners, major donors and trusts, including hosting visits and events. Represent The Passage in multi agency forums, contributing to system wide solutions and best practice. Organisational Leadership Actively contribute as a member of the Senior Management Group, supporting organisational planning, innovation and culture. Provide reports to, and attend, Board and Committee meetings as required. Deputise for the Director of Housing & Services when appropriate. Role model The Passage's values and commitment to dignity, respect and excellence. Work flexibly in line with organisational needs. Note: The details contained in this Job Description summarize the main expectations of the role at the date it was prepared. The nature of individual roles will evolve and change as service, service users and commissioner needs change. Consequently, The Passage will review and revise this Job Description as required in consultation with post holders. THE DISCLOSURE & BARRING SERVICE - DISCLOSURE The Passage aims to promote equality of opportunity for all with the right mix of talent, skills and potential. The Passage welcomes and encourages applications from diverse candidates. Criminal records will be considered for requirement purposes only when the conviction is relevant. As The Passage meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013) by SI . All applicants who are offered employment will be subject to a criminal record check from the Disclosure & Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings, as well as convictions. Closing Date: February 15th 2026
Feb 06, 2026
Full time
Head Of Community Services: Community Services at The Passage are delivered from our Resource Centre in Victoria, which provides a single, accessible entry point for people experiencing or at risk of homelessness. The Resource Centre acts as a central hub, enabling people to be assessed once and supported to access the most appropriate accommodation, services or onward referrals based on their individual needs. People are supported by skilled client facing staff who work with them to understand their circumstances and identify the right pathway of support. Alongside assessment and casework, the Resource Centre provides immediate welfare services to help meet urgent needs and stabilise people at times of crisis. Following assessment, Community Services deliver a range of specialist and preventative interventions, including rapid rehousing for those at imminent risk of homelessness, advice and advocacy, employment and skills support, housing related casework delivered in partnership with the local authority, and assertive engagement for people less able to access services independently. The overall aim is to prevent homelessness wherever possible and to support people to move quickly into safe, stable accommodation. Key Responsibilities Strategic Leadership and Service Development Lead delivery of The Passage's 3 year strategy as it relates to Community Services, ensuring services are preventative, trauma informed, and outcomes focused. Develop, implement and monitor an annual Community Services business plan, reporting to the Quality & Services Committee and Board as required. Provide strategic leadership for No Night Out, ensuring it continues to deliver rapid, effective interventions aligned to Westminster's homelessness strategy and wider system reform. Be responsible for embedding equality, diversity and inclusion across Community Services, ensuring services are accessible, inclusive and responsive to the diverse needs of people we support, and that inclusive practice is reflected in service delivery, staff development and partnership working. Identify, develop and lead new service opportunities, including bid development and commissioner engagement for Community Services. Lead planning and operational delivery for Severe Weather Emergency Protocol (SWEP) and other system wide responses. Safeguarding, Risk and Community Impact Act as Safeguarding Lead for Community Services, ensuring robust policies, training, escalation pathways and safe practice across all services. Maintain oversight of risk management, incident reporting, and health & safety compliance within Community Services. Lead locality management across services, including proactive management of anti social behaviour (ASB) and community impact in a dense residential environment. Hold responsibility for security provision within Community Services, ensuring appropriate deployment, escalation and alignment with The Passage's values and legal responsibilities. Work closely with local residents, businesses, the local authority and other stakeholders to manage concerns, maintain confidence, and protect The Passage's reputation. Operational Leadership and People Management Provide clear leadership and direction to Community Services managers and teams, fostering a culture of accountability, learning and continuous improvement. Recruit, develop and retain high performing teams, ensuring robust supervision, appraisal and development planning. Ensure consistent application of people policies, including performance management, grievance, disciplinary and absence processes. Support managers to define clear roles and responsibilities aligned to service objectives and contractual requirements. Champion co production and lived experience involvement in service design and delivery, working closely with the Lived Experience Project Manager. Primary Services and Resource Centre Operations Hold strategic and operational responsibility for Primary Services, including the catering function within the Resource Centre. Ensure full compliance with food hygiene, health & safety, and all relevant regulatory and legal requirements. Work closely with Fundraising to support corporate volunteering and "Kitchen Takeover" initiatives, ensuring safe, high quality delivery that enhances supporter engagement while protecting service users and staff. Balance operational integrity, safeguarding and service quality with supporter and volunteer experience. Financial Management and Funding Stewardship Set and manage realistic budgets and forecasts across Community Services, working closely with Finance and Fundraising. Oversee multiple funding streams, including large trusts, grant giving bodies and commissioned services, ensuring full compliance with funding conditions and reporting requirements. Support managers to understand and deliver against budgetary and income related targets. Contribute to the development of funding proposals and service models that align with organisational strategy and funder priorities. Monitoring, Evaluation and Impact Strengthen monitoring, evaluation and learning across Community Services, supporting teams to evidence impact and improve practice. Analyse service data (e.g. In Form) to identify trends, risks and opportunities for improvement. Produce high quality narrative and impact reporting for funders, commissioners and supporters, demonstrating both quantitative outcomes and qualitative change. Work with Fundraising to showcase frontline work through supporter communications, social media and events. External Relations and Partnerships Develop and maintain strong strategic and operational partnerships across Westminster and the wider homelessness sector. Work closely with Fundraising colleagues to steward corporate partners, major donors and trusts, including hosting visits and events. Represent The Passage in multi agency forums, contributing to system wide solutions and best practice. Organisational Leadership Actively contribute as a member of the Senior Management Group, supporting organisational planning, innovation and culture. Provide reports to, and attend, Board and Committee meetings as required. Deputise for the Director of Housing & Services when appropriate. Role model The Passage's values and commitment to dignity, respect and excellence. Work flexibly in line with organisational needs. Note: The details contained in this Job Description summarize the main expectations of the role at the date it was prepared. The nature of individual roles will evolve and change as service, service users and commissioner needs change. Consequently, The Passage will review and revise this Job Description as required in consultation with post holders. THE DISCLOSURE & BARRING SERVICE - DISCLOSURE The Passage aims to promote equality of opportunity for all with the right mix of talent, skills and potential. The Passage welcomes and encourages applications from diverse candidates. Criminal records will be considered for requirement purposes only when the conviction is relevant. As The Passage meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013) by SI . All applicants who are offered employment will be subject to a criminal record check from the Disclosure & Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings, as well as convictions. Closing Date: February 15th 2026
Car Sales Executive Location: Croydon Basic Salary: £21,000 £27,000 OTE: £50,000 £60,000 (Uncapped Commission) Company Car Provided Hours: Monday to Saturday, 8:30am 6:00pm Day Off in the Week No Sundays About the Role We re working with an expanding main dealer who are looking for ambitious, customer-driven Car Sales Executives to join their high-performing team in Croydon. Whether you're an experienced vehicle sales professional or a retail sales expert with a proven ability to close, this is your chance to turn talent into success with full support, warm leads, and a thriving dealership environment. What You ll Be Doing Building trust with customers both in person and over the phone Matching people to the right car, finance, and protection products Delivering a professional, no-pressure sales experience Managing the full sales process from initial enquiry to handover Working closely with your team to create a dynamic, high-energy showroom What We re Looking For Sales background ideally in automotive, retail, or customer service Experience selling finance, insurance, or protection products Confident communicator with strong interpersonal skills Full UK driving licence FCA compliance knowledge Familiarity with F&I processes Strong digital and organisational skills You ll Thrive Here If You re: Target driven and self-motivated Energetic, approachable, and positive Professional, polished, and people-focused Resilient, adaptable, and able to handle a busy showroom Why Our Client? Earning Potential: £50,000 £60,000+ with uncapped commission Company Car included High Footfall & Warm Leads: Quality enquiries, ready to convert Supportive Culture: Work with a team that backs your success Career Development: Real opportunities to grow and progress This Isn t Just Another Sales Job It s Your Next Big Move! Our client holds a strong ethos of helping customers make the right choice, not using the hard sell. If you re driven, passionate about people, and ready to hit the ground running we ve got the platform and support to take your sales career further. Please send your CV to Stacey Hunt of ACS Recruitment Consultancy or via our website and accelerate your success in a dealership that values performance, people, and potential!
Feb 06, 2026
Full time
Car Sales Executive Location: Croydon Basic Salary: £21,000 £27,000 OTE: £50,000 £60,000 (Uncapped Commission) Company Car Provided Hours: Monday to Saturday, 8:30am 6:00pm Day Off in the Week No Sundays About the Role We re working with an expanding main dealer who are looking for ambitious, customer-driven Car Sales Executives to join their high-performing team in Croydon. Whether you're an experienced vehicle sales professional or a retail sales expert with a proven ability to close, this is your chance to turn talent into success with full support, warm leads, and a thriving dealership environment. What You ll Be Doing Building trust with customers both in person and over the phone Matching people to the right car, finance, and protection products Delivering a professional, no-pressure sales experience Managing the full sales process from initial enquiry to handover Working closely with your team to create a dynamic, high-energy showroom What We re Looking For Sales background ideally in automotive, retail, or customer service Experience selling finance, insurance, or protection products Confident communicator with strong interpersonal skills Full UK driving licence FCA compliance knowledge Familiarity with F&I processes Strong digital and organisational skills You ll Thrive Here If You re: Target driven and self-motivated Energetic, approachable, and positive Professional, polished, and people-focused Resilient, adaptable, and able to handle a busy showroom Why Our Client? Earning Potential: £50,000 £60,000+ with uncapped commission Company Car included High Footfall & Warm Leads: Quality enquiries, ready to convert Supportive Culture: Work with a team that backs your success Career Development: Real opportunities to grow and progress This Isn t Just Another Sales Job It s Your Next Big Move! Our client holds a strong ethos of helping customers make the right choice, not using the hard sell. If you re driven, passionate about people, and ready to hit the ground running we ve got the platform and support to take your sales career further. Please send your CV to Stacey Hunt of ACS Recruitment Consultancy or via our website and accelerate your success in a dealership that values performance, people, and potential!
Job Title: Security Team Leader Location: Cheltenham Salary: £44,000.00 Hours: 40 hours per week, Monday Friday, 8:30am - 5pm Contract Type: Permanent Purpose of the Role: To support the Regional Security Manager in delivering effective security operations across accommodation sites. The Security Team Leader will oversee site-based security officers, ensuring the safety and welfare of service users, staff, and assets. The role includes supervising daily security activities, responding to incidents, and maintaining compliance in accordance with contractual requirements. Duties and Responsibilities: Supervise and coordinate site Security Officers, including scheduling, performance, and training. Ensure site security, respond to incidents, and escalate issues as needed. Conduct inspections, audits, and maintain accurate records for compliance. Manage incident reports and High Priority Notifications (HPNs) promptly. Collaborate with teams, management, and external agencies. Implement safeguarding measures and protect service user welfare. Communicate effectively, respond promptly to alerts, and provide out-of-hours support. Adapt to operational changes, assist other projects, and support team development. Uphold professionalism, integrity, and confidentiality at all times. Maintain knowledge of relevant legislation, standards, and company policies. Required Skills: Valid SIA Licence with front-line security expertise. Led and supervised Security Officers, including scheduling and training. Managed security operations, incidents, and protocols effectively. Implemented safeguarding measures to ensure the welfare of staff and service users. Knowledgeable in compliance with policies, statutory obligations, and data protection. Conducted inspections, audits, and prepared comprehensive reports. Strong communicator with teams, management, and external partners. Adaptable to changing operations, supporting projects, and solving problems. Full UK driving licence required due to the site location. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.
Feb 06, 2026
Full time
Job Title: Security Team Leader Location: Cheltenham Salary: £44,000.00 Hours: 40 hours per week, Monday Friday, 8:30am - 5pm Contract Type: Permanent Purpose of the Role: To support the Regional Security Manager in delivering effective security operations across accommodation sites. The Security Team Leader will oversee site-based security officers, ensuring the safety and welfare of service users, staff, and assets. The role includes supervising daily security activities, responding to incidents, and maintaining compliance in accordance with contractual requirements. Duties and Responsibilities: Supervise and coordinate site Security Officers, including scheduling, performance, and training. Ensure site security, respond to incidents, and escalate issues as needed. Conduct inspections, audits, and maintain accurate records for compliance. Manage incident reports and High Priority Notifications (HPNs) promptly. Collaborate with teams, management, and external agencies. Implement safeguarding measures and protect service user welfare. Communicate effectively, respond promptly to alerts, and provide out-of-hours support. Adapt to operational changes, assist other projects, and support team development. Uphold professionalism, integrity, and confidentiality at all times. Maintain knowledge of relevant legislation, standards, and company policies. Required Skills: Valid SIA Licence with front-line security expertise. Led and supervised Security Officers, including scheduling and training. Managed security operations, incidents, and protocols effectively. Implemented safeguarding measures to ensure the welfare of staff and service users. Knowledgeable in compliance with policies, statutory obligations, and data protection. Conducted inspections, audits, and prepared comprehensive reports. Strong communicator with teams, management, and external partners. Adaptable to changing operations, supporting projects, and solving problems. Full UK driving licence required due to the site location. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.
Exciting Head of Partnerships Role Based in York Fantastic opportunity to add value in a leading UK Mutual Healthcare Provider About Our Client Benenden Health is a not-for-profit mutual, driven by our commitment to put members first. Everything we do is rooted in our purpose, values, and long-term sustainability - delivering accessible, high-quality healthcare support while creating positive social impact. Purpose To lead the development and execution of strategic partnerships that align with Benenden Health's purpose, values, and long-term goals. This role is pivotal in fostering collaborative relationships that enhance member value, drive innovation, and support sustainable growth. Job Description Strategic Partnership Identify, evaluate, and pursue strategic partnership opportunities aligned with Benenden Health's mission and priorities. Develop and implement a partnership strategy that supports business growth, member engagement, and community impact Relationship Management Build and maintain strong, trust-based relationships with external partners, including other mutuals, third-sector organisations, corporates, and government bodies. Act as the primary liaison for strategic partners, ensuring mutual value and long-term collaboration. Cross-functional Collaboration Work closely with internal teams including Products & Propositions, Marketing, Member Services, Legal, and Procurement. Champion a partnership-led culture internally, ensuring collaboration, clarity of roles, and shared accountability. Governance, Performance & Compliance Negotiate and manage partnership agreements, ensuring legal, ethical, and regulatory compliance. Track partnership performance, KPIs, and contractual adherence, reporting outcomes to the Executive Team and Board. Product & Proposition Enablement In collaboration with the Products & Propositions team, you will: Explore emerging trends and unmet member needs.Feed market and partner intelligence into product development cycles.Support the development and enrichment of inclusive, accessible products and propositions. Introduce innovative partner-led solutions that differentiate Benenden Health. Ensure partnership deliverables are embedded into operational service design and member journeys. Support go-to-market strategies and ensure outcomes are measured against product performance and member satisfaction metrics. Market Insight & Innovation Stay informed on sector trends, policy developments, and emerging opportunities.Use insight to shape strategy and drive innovative approaches to member value creation. The Successful Applicant Essential: Proven ability in strategic partnership design, development and high-impact alliances to drive company growth, partner identification and negotiating agreements with market leading results, ideally within financial services. Strong negotiation, influencing, and stakeholder management skills. Strategic mindset with the ability to translate vision into actionable plans. Excellent communication and interpersonal skills. Strong understanding of mutual values and member-centric business models. Desirable: Experience working with community organisations or social enterprises. Knowledge of regulatory frameworks relevant to mutual societies. Commercial acumen with a focus on social impact. MCIPS qualification. What's on Offer Competitive salary Company car allowance Permanent position offering job security and growth opportunities. Opportunity to make a significant impact in the not-for-profit sector. Supportive and professional working environment. If you are passionate about making a difference and have the skills required for the Head of Partnership role, we encourage you to apply today
Feb 06, 2026
Full time
Exciting Head of Partnerships Role Based in York Fantastic opportunity to add value in a leading UK Mutual Healthcare Provider About Our Client Benenden Health is a not-for-profit mutual, driven by our commitment to put members first. Everything we do is rooted in our purpose, values, and long-term sustainability - delivering accessible, high-quality healthcare support while creating positive social impact. Purpose To lead the development and execution of strategic partnerships that align with Benenden Health's purpose, values, and long-term goals. This role is pivotal in fostering collaborative relationships that enhance member value, drive innovation, and support sustainable growth. Job Description Strategic Partnership Identify, evaluate, and pursue strategic partnership opportunities aligned with Benenden Health's mission and priorities. Develop and implement a partnership strategy that supports business growth, member engagement, and community impact Relationship Management Build and maintain strong, trust-based relationships with external partners, including other mutuals, third-sector organisations, corporates, and government bodies. Act as the primary liaison for strategic partners, ensuring mutual value and long-term collaboration. Cross-functional Collaboration Work closely with internal teams including Products & Propositions, Marketing, Member Services, Legal, and Procurement. Champion a partnership-led culture internally, ensuring collaboration, clarity of roles, and shared accountability. Governance, Performance & Compliance Negotiate and manage partnership agreements, ensuring legal, ethical, and regulatory compliance. Track partnership performance, KPIs, and contractual adherence, reporting outcomes to the Executive Team and Board. Product & Proposition Enablement In collaboration with the Products & Propositions team, you will: Explore emerging trends and unmet member needs.Feed market and partner intelligence into product development cycles.Support the development and enrichment of inclusive, accessible products and propositions. Introduce innovative partner-led solutions that differentiate Benenden Health. Ensure partnership deliverables are embedded into operational service design and member journeys. Support go-to-market strategies and ensure outcomes are measured against product performance and member satisfaction metrics. Market Insight & Innovation Stay informed on sector trends, policy developments, and emerging opportunities.Use insight to shape strategy and drive innovative approaches to member value creation. The Successful Applicant Essential: Proven ability in strategic partnership design, development and high-impact alliances to drive company growth, partner identification and negotiating agreements with market leading results, ideally within financial services. Strong negotiation, influencing, and stakeholder management skills. Strategic mindset with the ability to translate vision into actionable plans. Excellent communication and interpersonal skills. Strong understanding of mutual values and member-centric business models. Desirable: Experience working with community organisations or social enterprises. Knowledge of regulatory frameworks relevant to mutual societies. Commercial acumen with a focus on social impact. MCIPS qualification. What's on Offer Competitive salary Company car allowance Permanent position offering job security and growth opportunities. Opportunity to make a significant impact in the not-for-profit sector. Supportive and professional working environment. If you are passionate about making a difference and have the skills required for the Head of Partnership role, we encourage you to apply today
Recruitment Consultant - Construction Industry Hull City Centre Mon-Fri, 07:30-16:30 30,000- 35,000 (DOE) Permanent Immediate Start Build Your Recruitment Career with a Market-Leading Agency Prestige Recruitment Specialists Limited is an award-winning, independent recruitment agency with over 34 years of success across Yorkshire, Lincolnshire, East Anglia and the wider UK. Due to continued growth, internal progression, and new office openings, we're looking for an ambitious Recruitment Consultant to manage our Construction team at our Hull Head Office. This is a hot desk within a well-established, high-performing team, perfect for someone who thrives in a fast-paced, people-focused environment and enjoys building long-term relationships. Recruitment experience is preferred but not essential. If you come from a sales, customer service, construction, or engineering background and love working with people, we want to hear from you. What You'll Be Doing You'll be the go to expert for both clients and candidates, building trust, understanding needs, and delivering results. Developing and managing your own client base Proactively winning new business and attending client meetings Sourcing and attracting candidates via job boards, social media, networking and campaigns Registering, interviewing and ensuring full candidate compliance Building and maintaining strong labour pools to ensure fast, reliable fulfilment Attending networking events, recruitment fairs and job events Working towards weekly, monthly and quarterly KPIs and financial targets Handling inbound enquiries from clients and candidates Supporting and mentoring team members Participating in on-call duties (rota-based) What We're Looking For Experience in recruitment, sales, customer service or construction (desirable, not essential) A proven ability to convert leads and build relationships A confident, friendly and professional communication style A driven, resilient and target-motivated mindset Strong written and spoken English Good IT skills (Excel, Word, Outlook) Full UK driving licence (max 6 points for minor offences); own vehicle preferred What You'll Get in Return 30,000- 35,000 basic salary DOE Salary review after 6-month probation Life Insurance Subsidised Gym Membership Paid Volunteering Days Regular company events and socials Comprehensive training and ongoing development Clear career progression opportunities A genuinely supportive, family-feel culture within a business that values its people Ready to Take the Next Step? If you're looking for a role where your effort is recognised, your development is supported, and your success is rewarded, we'd love to hear from you. Send your CV and covering letter to: (url removed)
Feb 06, 2026
Full time
Recruitment Consultant - Construction Industry Hull City Centre Mon-Fri, 07:30-16:30 30,000- 35,000 (DOE) Permanent Immediate Start Build Your Recruitment Career with a Market-Leading Agency Prestige Recruitment Specialists Limited is an award-winning, independent recruitment agency with over 34 years of success across Yorkshire, Lincolnshire, East Anglia and the wider UK. Due to continued growth, internal progression, and new office openings, we're looking for an ambitious Recruitment Consultant to manage our Construction team at our Hull Head Office. This is a hot desk within a well-established, high-performing team, perfect for someone who thrives in a fast-paced, people-focused environment and enjoys building long-term relationships. Recruitment experience is preferred but not essential. If you come from a sales, customer service, construction, or engineering background and love working with people, we want to hear from you. What You'll Be Doing You'll be the go to expert for both clients and candidates, building trust, understanding needs, and delivering results. Developing and managing your own client base Proactively winning new business and attending client meetings Sourcing and attracting candidates via job boards, social media, networking and campaigns Registering, interviewing and ensuring full candidate compliance Building and maintaining strong labour pools to ensure fast, reliable fulfilment Attending networking events, recruitment fairs and job events Working towards weekly, monthly and quarterly KPIs and financial targets Handling inbound enquiries from clients and candidates Supporting and mentoring team members Participating in on-call duties (rota-based) What We're Looking For Experience in recruitment, sales, customer service or construction (desirable, not essential) A proven ability to convert leads and build relationships A confident, friendly and professional communication style A driven, resilient and target-motivated mindset Strong written and spoken English Good IT skills (Excel, Word, Outlook) Full UK driving licence (max 6 points for minor offences); own vehicle preferred What You'll Get in Return 30,000- 35,000 basic salary DOE Salary review after 6-month probation Life Insurance Subsidised Gym Membership Paid Volunteering Days Regular company events and socials Comprehensive training and ongoing development Clear career progression opportunities A genuinely supportive, family-feel culture within a business that values its people Ready to Take the Next Step? If you're looking for a role where your effort is recognised, your development is supported, and your success is rewarded, we'd love to hear from you. Send your CV and covering letter to: (url removed)
The Senior Process Technologist role in the FMCG sector focuses on optimising manufacturing processes and ensuring product quality. Based in Carlisle, this position requires technical expertise and a commitment to continuous improvement. Client Details The hiring organisation is a prominent name within the FMCG industry, operating as a large organisation with a strong presence in the market. They are dedicated to excellence in engineering and manufacturing, offering high-quality products and innovative solutions. Description Lead process optimisation projects to enhance efficiency and productivity. Ensure compliance with quality standards and regulatory requirements. Collaborate with cross-functional teams to resolve technical challenges. Develop and implement new manufacturing processes and techniques. Analyse production data to identify areas for improvement. Support the introduction of new products into manufacturing. Provide technical guidance and training to team members. Maintain accurate documentation and reports on process performance. Profile A successful Senior Process Technologist should have: A strong background in engineering or manufacturing within the FMCG industry. Proven ability to optimise processes and enhance product quality. Experience with regulatory compliance and quality assurance standards. Technical problem-solving skills and attention to detail. Excellent communication and teamwork abilities. A proactive approach to identifying and implementing improvements. Job Offer Competitive salary between 38,000 and 40,000 per annum. Opportunities for professional growth and development. A permanent role within a leading organisation in the FMCG industry. Supportive and collaborative work environment in Carlisle. Additional benefits through the company package. If you are passionate about engineering and manufacturing and are eager to advance your career as a Senior Process Technologist in Carlisle, we encourage you to apply today!
Feb 06, 2026
Full time
The Senior Process Technologist role in the FMCG sector focuses on optimising manufacturing processes and ensuring product quality. Based in Carlisle, this position requires technical expertise and a commitment to continuous improvement. Client Details The hiring organisation is a prominent name within the FMCG industry, operating as a large organisation with a strong presence in the market. They are dedicated to excellence in engineering and manufacturing, offering high-quality products and innovative solutions. Description Lead process optimisation projects to enhance efficiency and productivity. Ensure compliance with quality standards and regulatory requirements. Collaborate with cross-functional teams to resolve technical challenges. Develop and implement new manufacturing processes and techniques. Analyse production data to identify areas for improvement. Support the introduction of new products into manufacturing. Provide technical guidance and training to team members. Maintain accurate documentation and reports on process performance. Profile A successful Senior Process Technologist should have: A strong background in engineering or manufacturing within the FMCG industry. Proven ability to optimise processes and enhance product quality. Experience with regulatory compliance and quality assurance standards. Technical problem-solving skills and attention to detail. Excellent communication and teamwork abilities. A proactive approach to identifying and implementing improvements. Job Offer Competitive salary between 38,000 and 40,000 per annum. Opportunities for professional growth and development. A permanent role within a leading organisation in the FMCG industry. Supportive and collaborative work environment in Carlisle. Additional benefits through the company package. If you are passionate about engineering and manufacturing and are eager to advance your career as a Senior Process Technologist in Carlisle, we encourage you to apply today!
Role : Parking Representations Officer Location : Hybrid working, London Borough of Harrow, Harrow, Middlesex, HA3 8NT Salary : 21.12ph (Umbrella) Contract : Full-time The London Borough of Harrow is seeking a detail-oriented and customer-focused Parking Representations Officer to join our dynamic Parking Services team. This is a vital role in ensuring fair and efficient handling of parking appeals and representations, supporting the council's commitment to transparency, compliance, and excellent public service. Key Responsibilities: Assess and respond to formal representations and appeals against Penalty Charge Notices (PCNs) in line with legislation and council policy. Investigate cases thoroughly using available evidence, including CCTV footage, photos, and system records. Liaise with members of the public, enforcement agents, and external adjudicators (e.g., London Tribunals). Maintain accurate records and contribute to service improvements through feedback and analysis. What London Borough of Harrow is looking for: Experience in parking enforcement, appeals, or a similar regulatory environment. Strong written communication and analytical skills. A calm, professional approach to handling challenging or sensitive situations. Familiarity with relevant legislation (e.g., Traffic Management Act 2004) is desirable. About Pertemps & London Borough of Harrow: Pertemps Recruitment Partnership has been a leader in staffing solutions for nearly 60 years. Recognised by The Sunday Times as one of the Best 100 Companies to Work For (14 years running), we pride ourselves on our personal approach and commitment to employee development. We're also proud to be an accredited Investor in People. London Borough of Harrow is one of London's largest and most diverse boroughs, offering a vibrant community and excellent transport links. Located just 10 miles from central London, Harrow is easily accessible via the Metropolitan Line, Watford DC Line, national rail, and major motorways including the M1, M25, and A406. Data Protection Notice: Your personal information may be shared with Cifas, a fraud prevention agency, to help detect and prevent unlawful or dishonest conduct. This may affect your access to certain services or employment opportunities. For more information on how your data is used and your rights, please visit: (url removed)
Feb 06, 2026
Seasonal
Role : Parking Representations Officer Location : Hybrid working, London Borough of Harrow, Harrow, Middlesex, HA3 8NT Salary : 21.12ph (Umbrella) Contract : Full-time The London Borough of Harrow is seeking a detail-oriented and customer-focused Parking Representations Officer to join our dynamic Parking Services team. This is a vital role in ensuring fair and efficient handling of parking appeals and representations, supporting the council's commitment to transparency, compliance, and excellent public service. Key Responsibilities: Assess and respond to formal representations and appeals against Penalty Charge Notices (PCNs) in line with legislation and council policy. Investigate cases thoroughly using available evidence, including CCTV footage, photos, and system records. Liaise with members of the public, enforcement agents, and external adjudicators (e.g., London Tribunals). Maintain accurate records and contribute to service improvements through feedback and analysis. What London Borough of Harrow is looking for: Experience in parking enforcement, appeals, or a similar regulatory environment. Strong written communication and analytical skills. A calm, professional approach to handling challenging or sensitive situations. Familiarity with relevant legislation (e.g., Traffic Management Act 2004) is desirable. About Pertemps & London Borough of Harrow: Pertemps Recruitment Partnership has been a leader in staffing solutions for nearly 60 years. Recognised by The Sunday Times as one of the Best 100 Companies to Work For (14 years running), we pride ourselves on our personal approach and commitment to employee development. We're also proud to be an accredited Investor in People. London Borough of Harrow is one of London's largest and most diverse boroughs, offering a vibrant community and excellent transport links. Located just 10 miles from central London, Harrow is easily accessible via the Metropolitan Line, Watford DC Line, national rail, and major motorways including the M1, M25, and A406. Data Protection Notice: Your personal information may be shared with Cifas, a fraud prevention agency, to help detect and prevent unlawful or dishonest conduct. This may affect your access to certain services or employment opportunities. For more information on how your data is used and your rights, please visit: (url removed)
Our client delivers critical infrastructure projects that power the UK across electricity, gas, water, telecoms, and EV charging. Since 2010, our growth has been built on technical excellence, safety, and lasting client relationships. We re now seeking an experienced Senior Project Manager to take ownership of high-value and high-risk Private Networks projects, managing them through their full lifecycle. This role offers the opportunity to lead technically challenging programmes, mentor project teams, and shape the delivery of customer-owned high and low voltage networks nationwide. The Role: Manage a portfolio of Private Network projects, ensuring safety, quality, and financial performance Deliver projects from design through to handover, meeting time, budget, and client expectations Lead risk and change management to protect project outcomes Conduct and record regular SHEQ tours, ensuring full compliance across all works Oversee project documentation in line with the Business Management System Mentor and manage Project Managers, providing both technical and behavioural guidance Represent the client professionally to all stakeholders, fostering strong working relationships Support the Head of Private Networks in achieving strategic business objectives Requirements Essential: Proven leadership experience managing high-value projects (typically NVQ Level 4 or above in engineering, construction, or management (or equivalent experience) 5+ years in technically complex electrical or mechanical networks Knowledge of CDM 2015 and notifiable project requirements IOSH Managing Safely (or equivalent) Experience in sales, estimating, design, and delivery of high-voltage networks Understanding of control, protection, and automation schemes Proficiency in Microsoft Project, Word, Excel, and PowerPoint SSSTS/SMSTS, EUSR/CSCS/ECS, and First Aid at Work Desirable: Incorporated Engineer (MIET) or working towards APM, PMI, or PRINCE2 project management certification (or equivalent) Experience in renewable, embedded generation, gas, water, or data systems Knowledge of Trimble or AutoCAD What The Client Offer 25 days holiday plus bank holidays Up to 5 extra days holiday for long service Option to purchase 5 additional holiday days per year Enhanced maternity and paternity leave 5% employer pension contribution 2x Death in Service Cover Cycle to Work Scheme and Tusker Green Car Scheme Private health cover (fully funded after probation) Opportunity to lead significant infrastructure projects with real national impact
Feb 06, 2026
Full time
Our client delivers critical infrastructure projects that power the UK across electricity, gas, water, telecoms, and EV charging. Since 2010, our growth has been built on technical excellence, safety, and lasting client relationships. We re now seeking an experienced Senior Project Manager to take ownership of high-value and high-risk Private Networks projects, managing them through their full lifecycle. This role offers the opportunity to lead technically challenging programmes, mentor project teams, and shape the delivery of customer-owned high and low voltage networks nationwide. The Role: Manage a portfolio of Private Network projects, ensuring safety, quality, and financial performance Deliver projects from design through to handover, meeting time, budget, and client expectations Lead risk and change management to protect project outcomes Conduct and record regular SHEQ tours, ensuring full compliance across all works Oversee project documentation in line with the Business Management System Mentor and manage Project Managers, providing both technical and behavioural guidance Represent the client professionally to all stakeholders, fostering strong working relationships Support the Head of Private Networks in achieving strategic business objectives Requirements Essential: Proven leadership experience managing high-value projects (typically NVQ Level 4 or above in engineering, construction, or management (or equivalent experience) 5+ years in technically complex electrical or mechanical networks Knowledge of CDM 2015 and notifiable project requirements IOSH Managing Safely (or equivalent) Experience in sales, estimating, design, and delivery of high-voltage networks Understanding of control, protection, and automation schemes Proficiency in Microsoft Project, Word, Excel, and PowerPoint SSSTS/SMSTS, EUSR/CSCS/ECS, and First Aid at Work Desirable: Incorporated Engineer (MIET) or working towards APM, PMI, or PRINCE2 project management certification (or equivalent) Experience in renewable, embedded generation, gas, water, or data systems Knowledge of Trimble or AutoCAD What The Client Offer 25 days holiday plus bank holidays Up to 5 extra days holiday for long service Option to purchase 5 additional holiday days per year Enhanced maternity and paternity leave 5% employer pension contribution 2x Death in Service Cover Cycle to Work Scheme and Tusker Green Car Scheme Private health cover (fully funded after probation) Opportunity to lead significant infrastructure projects with real national impact
A renowned footwear retailer in Newbury is seeking a Store Manager to inspire and lead the team in delivering outstanding customer experiences and achieving sales targets. You will manage store operations, drive profitability, and maintain compliance with company policies. The ideal candidate will have significant retail management experience, strong leadership skills, and the ability to communicate effectively. Join this iconic brand with a rich heritage and help shape its future as it celebrates 200 years of excellence.
Feb 06, 2026
Full time
A renowned footwear retailer in Newbury is seeking a Store Manager to inspire and lead the team in delivering outstanding customer experiences and achieving sales targets. You will manage store operations, drive profitability, and maintain compliance with company policies. The ideal candidate will have significant retail management experience, strong leadership skills, and the ability to communicate effectively. Join this iconic brand with a rich heritage and help shape its future as it celebrates 200 years of excellence.
A leading retail company in London is seeking a Department Manager to oversee the Lower Ground Home department. You will be responsible for managing the department's strategy, motivating your team to exceed sales targets, and ensuring compliance with health and safety regulations. The ideal candidate has strong leadership skills, retail expertise, and the ability to work collaboratively to drive performance. This is a permanent position offering a competitive salary along with benefits.
Feb 06, 2026
Full time
A leading retail company in London is seeking a Department Manager to oversee the Lower Ground Home department. You will be responsible for managing the department's strategy, motivating your team to exceed sales targets, and ensuring compliance with health and safety regulations. The ideal candidate has strong leadership skills, retail expertise, and the ability to work collaboratively to drive performance. This is a permanent position offering a competitive salary along with benefits.
At Allied Vehicles we design, develop, and manufacture a wide range of specialist vehicles, including wheelchair accessible vehicles, taxis, and minibuses. In addition to manufacturing vehicles, we also offer a range of aftersales services (onsite and mobile), including servicing, repairs and maintenance and we are Scotland s largest independent parts distributor. We are a driven, high performance, family business, that achieves our goals through engaging our people and maximising opportunities. Our commitment to quality and innovation has made us a trusted name in the industry and we seek enthusiastic and dedicated individuals to join our team. We are now recruiting for a HR Administrator to join our HR department. You will support the HR department across all aspects of the HR function, providing guidance and assistance to employees and managers as required. Hours of work are Monday to Friday, 8.30am 5pm and the salary is £26,998 per annum. This position provides an excellent opportunity to become part of a forward-thinking and dedicated company. Why Join Us? We believe in taking care of our people, and that s why we offer a fantastic benefits package designed to support your well-being, career growth, and lifestyle: Generous Annual Leave: Enjoy 25 days of holiday, plus 8 bank holidays. Financial Security: Access our group life scheme and annual profit share. Competitive Growth: Annual salary reviews to ensure you're rewarded for your contributions. 24/7 Health Support: GP24 by HealthHero provides virtual GP services and second opinions for you and your family, 24/7/365. Benefits package: Enjoy industry-leading perks and discounts at your fingertips plus a holiday purchase scheme and EV leasing through OctopusEV. Convenient On-Site Facilities: Free staff parking and an on-site cafeteria for your convenience. Sustainable Travel: Save on your commute with our cycle-to-work scheme. Continuous Development: Frequent learning opportunities to help you grow professionally. Exclusive Discounts: Take advantage of after-sales discounts for yourself, friends, and family. Recognition and Rewards: Celebrate your success with our company values and long-service awards program. The main duties of the role are: Prepare, issue, and manage HR documentation, including letters, contracts, and addendums. Support the full recruitment and onboarding lifecycle, including advertising vacancies, screening CVs, coordinating and conducting interviews, issuing offer letters and contracts, completing personnel data entry, carrying out check ins, and facilitating a smooth induction process. Provide comprehensive HR administrative support, contributing to the smooth and efficient running of the HR department Support business training and development activities, assisting with scheduling, coordination, and record management as required Collaborate with and provide support to the wider People & Compliance team, contributing to cross team initiatives, shared priorities, and departmental projects To be effective in this role, you will have: Previous experience working within a similar HR or Recruitment role. Strong organisational skills and ability to work well on your own initiative. Competent IT skills, including Microsoft Office packages. We are an Equal Opportunities employer and encourage applications from all members of the community. We are committed to the disability confident initiative, and creating an inclusive workplace where all individuals, regardless of disability, have the opportunity to thrive. We encourage applications from candidates with disabilities and will make reasonable adjustments where required to support you through the recruitment process and beyond. We will offer a guaranteed interview to any applicant who considers themselves to be disabled, and who meets the requirements for the post. We appreciate all applications, but only shortlisted candidates will be contacted for an interview. Thank you for considering Allied Vehicles as your potential employer. We look forward to reviewing your application. NO AGENCIES PLEASE
Feb 06, 2026
Full time
At Allied Vehicles we design, develop, and manufacture a wide range of specialist vehicles, including wheelchair accessible vehicles, taxis, and minibuses. In addition to manufacturing vehicles, we also offer a range of aftersales services (onsite and mobile), including servicing, repairs and maintenance and we are Scotland s largest independent parts distributor. We are a driven, high performance, family business, that achieves our goals through engaging our people and maximising opportunities. Our commitment to quality and innovation has made us a trusted name in the industry and we seek enthusiastic and dedicated individuals to join our team. We are now recruiting for a HR Administrator to join our HR department. You will support the HR department across all aspects of the HR function, providing guidance and assistance to employees and managers as required. Hours of work are Monday to Friday, 8.30am 5pm and the salary is £26,998 per annum. This position provides an excellent opportunity to become part of a forward-thinking and dedicated company. Why Join Us? We believe in taking care of our people, and that s why we offer a fantastic benefits package designed to support your well-being, career growth, and lifestyle: Generous Annual Leave: Enjoy 25 days of holiday, plus 8 bank holidays. Financial Security: Access our group life scheme and annual profit share. Competitive Growth: Annual salary reviews to ensure you're rewarded for your contributions. 24/7 Health Support: GP24 by HealthHero provides virtual GP services and second opinions for you and your family, 24/7/365. Benefits package: Enjoy industry-leading perks and discounts at your fingertips plus a holiday purchase scheme and EV leasing through OctopusEV. Convenient On-Site Facilities: Free staff parking and an on-site cafeteria for your convenience. Sustainable Travel: Save on your commute with our cycle-to-work scheme. Continuous Development: Frequent learning opportunities to help you grow professionally. Exclusive Discounts: Take advantage of after-sales discounts for yourself, friends, and family. Recognition and Rewards: Celebrate your success with our company values and long-service awards program. The main duties of the role are: Prepare, issue, and manage HR documentation, including letters, contracts, and addendums. Support the full recruitment and onboarding lifecycle, including advertising vacancies, screening CVs, coordinating and conducting interviews, issuing offer letters and contracts, completing personnel data entry, carrying out check ins, and facilitating a smooth induction process. Provide comprehensive HR administrative support, contributing to the smooth and efficient running of the HR department Support business training and development activities, assisting with scheduling, coordination, and record management as required Collaborate with and provide support to the wider People & Compliance team, contributing to cross team initiatives, shared priorities, and departmental projects To be effective in this role, you will have: Previous experience working within a similar HR or Recruitment role. Strong organisational skills and ability to work well on your own initiative. Competent IT skills, including Microsoft Office packages. We are an Equal Opportunities employer and encourage applications from all members of the community. We are committed to the disability confident initiative, and creating an inclusive workplace where all individuals, regardless of disability, have the opportunity to thrive. We encourage applications from candidates with disabilities and will make reasonable adjustments where required to support you through the recruitment process and beyond. We will offer a guaranteed interview to any applicant who considers themselves to be disabled, and who meets the requirements for the post. We appreciate all applications, but only shortlisted candidates will be contacted for an interview. Thank you for considering Allied Vehicles as your potential employer. We look forward to reviewing your application. NO AGENCIES PLEASE
LocationLondon, United KingdomJobs at Kamma Limited# Customer Success Manager at Kamma LimitedLocationLondon, United KingdomSalary£45000 - £55000 /yearJob TypeFull-timeDate PostedJanuary 20th, 2026Apply NowLocation: Hybrid - London HQ (Fleet Street) + RemoteDepartment: Customer Success Reports to: Head of Customer Success Base pay + Variable pay up to £10K annual performance-linked incentive About Kamma Kamma exists to simplify one of the most complex and risky aspects of the housing market, making it clear, accurate, and easy to manage. Property licensing changes frequently, mistakes are costly, and even high-profile figures, such as Chancellor Rachel Reeves, . We help customers stay compliant without stress, avoid major fines and turn compliance from a cost into a commercial advantage, while supporting higher standards in rental homes across the UK.Our platform has been rebuilt with fast, adaptable technology that allows us to launch new products quickly and respond to regulatory change. With enforcement rising and rent repayment orders set to double, demand for our solutions is accelerating. We already work with major names, including Foxtons, JLL, Knight Frank, Chestertons, Leaders Romans Group and Spicerhaart, and recent integrations open powerful new routes for distribution and growth.We are an AI-native company, always striving to find AI-first solutions. We train team members in new and evolving AI tools. We will work together to automate as many repetitive tasks as possible, allowing you to focus your time on the tasks that add the most value.This is a great time to join. The foundations are strong, momentum is clear, and we are scaling towards Series B revenue levels. You will join a curious, ambitious team motivated by solving problems with pace. Our culture rewards ownership, clarity of thinking and getting things done. It is a rare moment to join with equity options aligned to the impact you will have. The Opportunity Property licensing risk is increasing fast, and as we scale our platform and customer base, Customer Success becomes critical to retention, expansion and trust.We are hiring a Customer Success Manager to join our small but growing Customer Success team. You will be responsible for delivering proactive Customer Success for our mid-sized and Enterprise customers, which is central to retaining and expanding revenue over the next 12 months as we scale towards Series B. This is a new role and a new function at Kamma , with a significant opportunity to shape how we deliver world-class service while segmenting our approach by customer value. Your work will directly influence how we support enterprise customers through high-touch relationships, while enabling excellent, scalable and increasingly self-serve experiences for SMB clients. If you enjoy owning complex customer relationships, driving commercial growth and helping to build scalable systems that allow teams to focus where they add the most value, this role is for you.You will use your technical knowledge, sharp commercial instincts, and execution rigour to deliver value across different customer segments, with a primary focus on mid-sized and enterprise accounts, while supporting the transition to full self-serve support for SMB customers. Success in this role is defined by three outcomes: 1. Becoming a subject matter expert: on the regulatory complexities around property licensing to add the maximum amount of value to customers.2. Operational Excellence: Ensuring successful technical integration for mid-sized and Enterprise customers, fast resolution of complex product queries, and reliable service across all segments. Delivering practical, on-the-ground feedback to help the Head of CS build a high-performing, world-class function.3. Retention & Growth: Owning the full client lifecycle from initial setup through renewal, driving commercial expansion and account stability, with variable compensation linked directly to expansion and upsell outcomes. What You Will Do The hands-on work you do covers the full client journey: Own Client Relationships & Service Delivery: Lead high-touch account management for mid-sized and enterprise customers, while playing a key role in shaping how we scale support for SMBs. As we move towards increasingly automated and self-serve support, you will help design, test, and improve the workflows and tooling that get us there, while stepping in where needed in the interim. You take ownership of the customer journey post-sale, from onboarding and adoption through renewal and expansion. Onboarding: Lead and execute technical and operational onboarding for mid-sized and enterprise customers, including API integration, setting up the customer for long-term success with Kamma Drive Commercial Expansion: Identify, qualify, and close upsell and cross-sell opportunities within your customer portfolio (with the support of the Head of Customer Success). Contribute to Scaling: Work closely with the Head of Customer Success, providing practical, real-world feedback on workflows. You will help design and refine automated, self-serve tools and processes to ensure SMB customers receive excellent service at scale, while protecting time and focus for high-value customer relationships. What You Bring Experience: 5+ years in Customer Success or similar client-facing roles within SaaS or PropTech, with experience owning relationships for mid-sized or Enterprise customers. Proven Track Record: Demonstrated expertise in managing complex client programmes and closing revenue opportunities (upsell and cross-sell) Technical Acumen: You are comfortable speaking about API integrations, data flows, and technical solutions with both product teams and client stakeholders. Environment: Comfortable in an early-stage environment with evolving processes, and motivated by the opportunity to help define those processes from scratch. Tech Stack: Tech savvy and AI curious, comfortable learning and using modern tools and CRM systems (we use Intercom, HubSpot, Slack, etc) and other customer analytics and relationship tools. Why Kamma Purpose and impact: help raise housing standards across the UK Strategic visibility: We are a small company, so you will work closely with the senior leadership, including the Head of Customer Success and commercial leadership High autonomy: play a foundational role in building a Customer Success function that becomes a true competitive advantage for Kamma Salary: + Base Salary: £45,000 - £55,000 per annum, depending on experience. + Variable Pay : Up to £10,000 annual performance-linked incentive. + Equity: Participation in the company share option scheme. Hybrid working: two office days per week in our central London HQ Great benefits including: + 25 days holiday, which increases with tenure + we usually close for the Christmas period + 2 charity days per year + Pension scheme, health insurance, cycle-to-work scheme, book allowance, home office budget, curiosity budget and more. If you are an experienced Customer Success Manager who wants to own complex customer relationships, shape a function from the ground up and help scale a mission-driven company, we would love to hear from you.
Feb 06, 2026
Full time
LocationLondon, United KingdomJobs at Kamma Limited# Customer Success Manager at Kamma LimitedLocationLondon, United KingdomSalary£45000 - £55000 /yearJob TypeFull-timeDate PostedJanuary 20th, 2026Apply NowLocation: Hybrid - London HQ (Fleet Street) + RemoteDepartment: Customer Success Reports to: Head of Customer Success Base pay + Variable pay up to £10K annual performance-linked incentive About Kamma Kamma exists to simplify one of the most complex and risky aspects of the housing market, making it clear, accurate, and easy to manage. Property licensing changes frequently, mistakes are costly, and even high-profile figures, such as Chancellor Rachel Reeves, . We help customers stay compliant without stress, avoid major fines and turn compliance from a cost into a commercial advantage, while supporting higher standards in rental homes across the UK.Our platform has been rebuilt with fast, adaptable technology that allows us to launch new products quickly and respond to regulatory change. With enforcement rising and rent repayment orders set to double, demand for our solutions is accelerating. We already work with major names, including Foxtons, JLL, Knight Frank, Chestertons, Leaders Romans Group and Spicerhaart, and recent integrations open powerful new routes for distribution and growth.We are an AI-native company, always striving to find AI-first solutions. We train team members in new and evolving AI tools. We will work together to automate as many repetitive tasks as possible, allowing you to focus your time on the tasks that add the most value.This is a great time to join. The foundations are strong, momentum is clear, and we are scaling towards Series B revenue levels. You will join a curious, ambitious team motivated by solving problems with pace. Our culture rewards ownership, clarity of thinking and getting things done. It is a rare moment to join with equity options aligned to the impact you will have. The Opportunity Property licensing risk is increasing fast, and as we scale our platform and customer base, Customer Success becomes critical to retention, expansion and trust.We are hiring a Customer Success Manager to join our small but growing Customer Success team. You will be responsible for delivering proactive Customer Success for our mid-sized and Enterprise customers, which is central to retaining and expanding revenue over the next 12 months as we scale towards Series B. This is a new role and a new function at Kamma , with a significant opportunity to shape how we deliver world-class service while segmenting our approach by customer value. Your work will directly influence how we support enterprise customers through high-touch relationships, while enabling excellent, scalable and increasingly self-serve experiences for SMB clients. If you enjoy owning complex customer relationships, driving commercial growth and helping to build scalable systems that allow teams to focus where they add the most value, this role is for you.You will use your technical knowledge, sharp commercial instincts, and execution rigour to deliver value across different customer segments, with a primary focus on mid-sized and enterprise accounts, while supporting the transition to full self-serve support for SMB customers. Success in this role is defined by three outcomes: 1. Becoming a subject matter expert: on the regulatory complexities around property licensing to add the maximum amount of value to customers.2. Operational Excellence: Ensuring successful technical integration for mid-sized and Enterprise customers, fast resolution of complex product queries, and reliable service across all segments. Delivering practical, on-the-ground feedback to help the Head of CS build a high-performing, world-class function.3. Retention & Growth: Owning the full client lifecycle from initial setup through renewal, driving commercial expansion and account stability, with variable compensation linked directly to expansion and upsell outcomes. What You Will Do The hands-on work you do covers the full client journey: Own Client Relationships & Service Delivery: Lead high-touch account management for mid-sized and enterprise customers, while playing a key role in shaping how we scale support for SMBs. As we move towards increasingly automated and self-serve support, you will help design, test, and improve the workflows and tooling that get us there, while stepping in where needed in the interim. You take ownership of the customer journey post-sale, from onboarding and adoption through renewal and expansion. Onboarding: Lead and execute technical and operational onboarding for mid-sized and enterprise customers, including API integration, setting up the customer for long-term success with Kamma Drive Commercial Expansion: Identify, qualify, and close upsell and cross-sell opportunities within your customer portfolio (with the support of the Head of Customer Success). Contribute to Scaling: Work closely with the Head of Customer Success, providing practical, real-world feedback on workflows. You will help design and refine automated, self-serve tools and processes to ensure SMB customers receive excellent service at scale, while protecting time and focus for high-value customer relationships. What You Bring Experience: 5+ years in Customer Success or similar client-facing roles within SaaS or PropTech, with experience owning relationships for mid-sized or Enterprise customers. Proven Track Record: Demonstrated expertise in managing complex client programmes and closing revenue opportunities (upsell and cross-sell) Technical Acumen: You are comfortable speaking about API integrations, data flows, and technical solutions with both product teams and client stakeholders. Environment: Comfortable in an early-stage environment with evolving processes, and motivated by the opportunity to help define those processes from scratch. Tech Stack: Tech savvy and AI curious, comfortable learning and using modern tools and CRM systems (we use Intercom, HubSpot, Slack, etc) and other customer analytics and relationship tools. Why Kamma Purpose and impact: help raise housing standards across the UK Strategic visibility: We are a small company, so you will work closely with the senior leadership, including the Head of Customer Success and commercial leadership High autonomy: play a foundational role in building a Customer Success function that becomes a true competitive advantage for Kamma Salary: + Base Salary: £45,000 - £55,000 per annum, depending on experience. + Variable Pay : Up to £10,000 annual performance-linked incentive. + Equity: Participation in the company share option scheme. Hybrid working: two office days per week in our central London HQ Great benefits including: + 25 days holiday, which increases with tenure + we usually close for the Christmas period + 2 charity days per year + Pension scheme, health insurance, cycle-to-work scheme, book allowance, home office budget, curiosity budget and more. If you are an experienced Customer Success Manager who wants to own complex customer relationships, shape a function from the ground up and help scale a mission-driven company, we would love to hear from you.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Audit quality allows us to compete in the market and demonstrate that we can play a key role in market reform. Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our Audit Quality Department. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. This is an opportunity for talented, high performing and ambitious Senior Manager to join the Corporate Reporting Advisory Team (CRT) in the Audit Quality Department (AQD) in an exciting period, to help to shape the role and the expanding team. You will report into the Team Partners and work closely with Directors. General responsibilities Work with Managers, Senior Managers, Directors and Partners within both AQD, the Audit Stream and across the wider firm Maintain and encourage an open and constructive environment in which to provide technical accounting support and advice Bring pre-existing financial services specialist technical accounting knowledge (this might be Banking and Alternative Finance, Fintech or Insurance focused), and experience to the CRT team and contribute to all output areas Provide support and supervision to the more junior team members. Specific responsibilities The individual will support the CRT Directors and other members of AQD, ultimately reporting to the AQD lead partners and will be responsible for the following: Technical review of a personal portfolio of annual reports of publicly traded and other higher risk companies, working with the audit team to confirm compliance with financial reporting standards, company legislation and regulatory requirements Providing clear and practical solutions to the most complex technical financial reporting queries, and act as a consultant for the more junior members of the team in your specialist area Preparing and presenting financial reporting training, updates and seminars both internally and externally Helping to develop financial reporting tools and guidance for application by the firm's partners and staff Writing articles and other publications on financial reporting matters for internal and external communications Assisting with the preparation of draft responses to external consultations in relation to legal, regulatory and financial reporting matters Monitoring external developments in financial reporting areas and, specifically in your specialist area, reporting back to the team and developing an appropriate action plan where required Supporting and coaching the more junior members of the CRT and wider AQD team. The role would be particularly suited to an individual with experience of working within the technical department of another major firm of accountants, or an experienced auditor who is looking to move into a technical role and is able to demonstrate a strong technical aptitude. The right candidate for this role will: Be ACA/ICAS qualified or overseas equivalent Be a Senior Manager in a technical team or have other relevant experience in technical financial reporting Exhibit a strong working knowledge of: IFRSs, UK GAAP, and the Companies Act Sector specialism for financial services, particularly Banking and Alternative Finance, Fintech or Insurance. The content requirements for the annual report of a company listed on either the Main Market or the AIM market of the London Stock Exchange The wider financial reporting environment, including future developments in law, regulation and emerging areas Have practical experience of performing technical reviews of annual reports of listed companies Have a proven ability to apply technical knowledge to complex financial reporting issues and provide practical and supportable solutions Demonstrate strong oral and written communication skills, and an ability to adapt as appropriate to the scenario Have an ability to create productive relationships across the firm and network and to influence other senior professionals Be willing to work as part of a close-knit team and as a self-directed individual Be highly motivated and proactive, with a desire to innovate and seek new ways of improving our service to internal customers. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 06, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Audit quality allows us to compete in the market and demonstrate that we can play a key role in market reform. Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our Audit Quality Department. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. This is an opportunity for talented, high performing and ambitious Senior Manager to join the Corporate Reporting Advisory Team (CRT) in the Audit Quality Department (AQD) in an exciting period, to help to shape the role and the expanding team. You will report into the Team Partners and work closely with Directors. General responsibilities Work with Managers, Senior Managers, Directors and Partners within both AQD, the Audit Stream and across the wider firm Maintain and encourage an open and constructive environment in which to provide technical accounting support and advice Bring pre-existing financial services specialist technical accounting knowledge (this might be Banking and Alternative Finance, Fintech or Insurance focused), and experience to the CRT team and contribute to all output areas Provide support and supervision to the more junior team members. Specific responsibilities The individual will support the CRT Directors and other members of AQD, ultimately reporting to the AQD lead partners and will be responsible for the following: Technical review of a personal portfolio of annual reports of publicly traded and other higher risk companies, working with the audit team to confirm compliance with financial reporting standards, company legislation and regulatory requirements Providing clear and practical solutions to the most complex technical financial reporting queries, and act as a consultant for the more junior members of the team in your specialist area Preparing and presenting financial reporting training, updates and seminars both internally and externally Helping to develop financial reporting tools and guidance for application by the firm's partners and staff Writing articles and other publications on financial reporting matters for internal and external communications Assisting with the preparation of draft responses to external consultations in relation to legal, regulatory and financial reporting matters Monitoring external developments in financial reporting areas and, specifically in your specialist area, reporting back to the team and developing an appropriate action plan where required Supporting and coaching the more junior members of the CRT and wider AQD team. The role would be particularly suited to an individual with experience of working within the technical department of another major firm of accountants, or an experienced auditor who is looking to move into a technical role and is able to demonstrate a strong technical aptitude. The right candidate for this role will: Be ACA/ICAS qualified or overseas equivalent Be a Senior Manager in a technical team or have other relevant experience in technical financial reporting Exhibit a strong working knowledge of: IFRSs, UK GAAP, and the Companies Act Sector specialism for financial services, particularly Banking and Alternative Finance, Fintech or Insurance. The content requirements for the annual report of a company listed on either the Main Market or the AIM market of the London Stock Exchange The wider financial reporting environment, including future developments in law, regulation and emerging areas Have practical experience of performing technical reviews of annual reports of listed companies Have a proven ability to apply technical knowledge to complex financial reporting issues and provide practical and supportable solutions Demonstrate strong oral and written communication skills, and an ability to adapt as appropriate to the scenario Have an ability to create productive relationships across the firm and network and to influence other senior professionals Be willing to work as part of a close-knit team and as a self-directed individual Be highly motivated and proactive, with a desire to innovate and seek new ways of improving our service to internal customers. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
We are seeking an accomplished and strategic senior leader to join a local authority in Berkshire as Director of Housing Services. This key role will provide leadership across housing and landlord services, setting the strategic framework that supports the Council's corporate priorities while ensuring regulatory compliance, resident safety and continuous performance improvement. Reporting to the Executive Director and operating as part of the Council's senior leadership team, you will lead the delivery of housing strategies and oversee significant transformation and improvement programmes. A major priority will be responding to the Regulator of Social Housing judgement (June 2025), driving demonstrable improvement across compliance, governance, assurance and service delivery. You will be responsible for developing the Council's Housing Strategy and the 30-year HRA Business Plan, ensuring long-term financial sustainability and investment in housing quality, damp and mould remediation, decarbonisation and affordable housing. You will lead large budgets, maintain strong financial control and champion value for money, savings and commercial opportunities where appropriate. The successful candidate will bring substantial senior leadership experience in housing or related public services, a strong understanding of social housing regulation, and a proven ability to lead change at pace. A commitment to equality, accountability and excellent outcomes for residents is essential. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed).
Feb 06, 2026
Contractor
We are seeking an accomplished and strategic senior leader to join a local authority in Berkshire as Director of Housing Services. This key role will provide leadership across housing and landlord services, setting the strategic framework that supports the Council's corporate priorities while ensuring regulatory compliance, resident safety and continuous performance improvement. Reporting to the Executive Director and operating as part of the Council's senior leadership team, you will lead the delivery of housing strategies and oversee significant transformation and improvement programmes. A major priority will be responding to the Regulator of Social Housing judgement (June 2025), driving demonstrable improvement across compliance, governance, assurance and service delivery. You will be responsible for developing the Council's Housing Strategy and the 30-year HRA Business Plan, ensuring long-term financial sustainability and investment in housing quality, damp and mould remediation, decarbonisation and affordable housing. You will lead large budgets, maintain strong financial control and champion value for money, savings and commercial opportunities where appropriate. The successful candidate will bring substantial senior leadership experience in housing or related public services, a strong understanding of social housing regulation, and a proven ability to lead change at pace. A commitment to equality, accountability and excellent outcomes for residents is essential. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed).
Make an Impact within our Private Client Tax team at RSM UK Our Private Client Team works with individuals, trustees, partnerships, sole traders and family businesses in managing their tax affairs both on the compliance side and in relation to additional advisory matters. We work closely with colleagues across the firm to provide a joined up service to owner managed businesses and family offices combining expertise in accounting, audit and all relevant taxes. As an Associate Director within the Private Client Tax team in London, you will take a strategic and commercial approach to managing and developing client relationships and leading exciting and varied advisory projects. You will ensure a high quality service to a range of clients whilst managing a team, inclusive of reviewing work, providing training and development in conjunction with our Talent Development Team, workforce planning, and maintaining a positive and inclusive culture, in line with RSM values. You will work with the partner and other colleagues on a variety of planning projects and technical assignments and be involved in business development opportunities. Actively maintaining existing client relationships, whilst acting as the first contact for potential and new clients; generating and converting work with the support of Directors and Partners. Leading advisory and technical projects. Collaborating with partners to help develop new business within the team and build on existing relationships. Playing an active role in developing the junior members of the team. Building relationships with all other departments to ensure all potential client needs are identified and serviced. Briefing junior staff on the client's business and the pre assignment instructions; supervising and controlling the completion of work; and undertaking 'on the job' training where necessary. What we are looking for ACA/ACCA and/or CTA qualified. Strong understanding and practical experience of the tax issues relating to a range of private clients. Proven experience in client handling and project management. Ability to lead advisory projects resulting in high quality reports within budget. Excellent communication and interpersonal skills. Experience managing a portfolio of personal tax compliance and advisory projects whilst being confident at developing and maintaining relationships internally and externally. An interest in mentoring and developing junior members of staff. What we can offer you 27 Days Holiday (with the option of purchasing additional days). Hybrid working. Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP. Individual healthcare cover. Access to a suite of 300+ courses on demand developed by our in house Talent Development team. Location: London, Role: Tax Working here Thousands of personalities make up RSM and we believe the power of being you, is the power of being understood. Every member of our team brings unique insights and a passion for the middle market companies we champion. As one of the world's largest networks of audit, tax and consulting firms, we deliver the big ideas and services that help middle market organisations thrive. Our global network spans more than 120 countries, but our passion is always the same: to help our clients move forward with confidence. At RSM, we care about our people, it's what shapes us. No two people are the same, which is why our approach is tailored to their specific needs, beyond the nine to five. The UK group of companies and LLPs trading as RSM is a member of the RSM network. RSM is the trading name used by the members of the RSM network. Each member of the RSM network is an independent accounting and consulting firm which practises in its own right. The RSM network is not itself a separate legal entity in any jurisdiction. Read more Couldn't find a suitable vacancy? Please submit your CV here
Feb 06, 2026
Full time
Make an Impact within our Private Client Tax team at RSM UK Our Private Client Team works with individuals, trustees, partnerships, sole traders and family businesses in managing their tax affairs both on the compliance side and in relation to additional advisory matters. We work closely with colleagues across the firm to provide a joined up service to owner managed businesses and family offices combining expertise in accounting, audit and all relevant taxes. As an Associate Director within the Private Client Tax team in London, you will take a strategic and commercial approach to managing and developing client relationships and leading exciting and varied advisory projects. You will ensure a high quality service to a range of clients whilst managing a team, inclusive of reviewing work, providing training and development in conjunction with our Talent Development Team, workforce planning, and maintaining a positive and inclusive culture, in line with RSM values. You will work with the partner and other colleagues on a variety of planning projects and technical assignments and be involved in business development opportunities. Actively maintaining existing client relationships, whilst acting as the first contact for potential and new clients; generating and converting work with the support of Directors and Partners. Leading advisory and technical projects. Collaborating with partners to help develop new business within the team and build on existing relationships. Playing an active role in developing the junior members of the team. Building relationships with all other departments to ensure all potential client needs are identified and serviced. Briefing junior staff on the client's business and the pre assignment instructions; supervising and controlling the completion of work; and undertaking 'on the job' training where necessary. What we are looking for ACA/ACCA and/or CTA qualified. Strong understanding and practical experience of the tax issues relating to a range of private clients. Proven experience in client handling and project management. Ability to lead advisory projects resulting in high quality reports within budget. Excellent communication and interpersonal skills. Experience managing a portfolio of personal tax compliance and advisory projects whilst being confident at developing and maintaining relationships internally and externally. An interest in mentoring and developing junior members of staff. What we can offer you 27 Days Holiday (with the option of purchasing additional days). Hybrid working. Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP. Individual healthcare cover. Access to a suite of 300+ courses on demand developed by our in house Talent Development team. Location: London, Role: Tax Working here Thousands of personalities make up RSM and we believe the power of being you, is the power of being understood. Every member of our team brings unique insights and a passion for the middle market companies we champion. As one of the world's largest networks of audit, tax and consulting firms, we deliver the big ideas and services that help middle market organisations thrive. Our global network spans more than 120 countries, but our passion is always the same: to help our clients move forward with confidence. At RSM, we care about our people, it's what shapes us. No two people are the same, which is why our approach is tailored to their specific needs, beyond the nine to five. The UK group of companies and LLPs trading as RSM is a member of the RSM network. RSM is the trading name used by the members of the RSM network. Each member of the RSM network is an independent accounting and consulting firm which practises in its own right. The RSM network is not itself a separate legal entity in any jurisdiction. Read more Couldn't find a suitable vacancy? Please submit your CV here
Based at Culham, Oxfordshire or Griffin Park, Cumbria (hybrid working) Salary up to £62,509 plus a £2,000 South East Allowance (South-East England based Staff only) and generous benefits package Permanent/Full Time (37.5 hours per week) The Civil Nuclear Constabulary (CNC) is an armed police service that's dedicated to the nuclear industry. Our vision is to be recognised as a provider of a world-class service for the protection of nuclear material and facilities. Given the critical nature of our work, it's vital that we recruit skilled and committed professionals to join our high-performing team. This is an exciting time to join our System Support team. The CNC uses Oracle functionality across its departments - Finance, Procurement, HCM, Talent Learn and Recruitment. We are looking for an expert to join us as the Head of Oracle Systems Support and Development, to develop and improve the service - and ensure its efficiency. The Head of BPSS Systems Support and Developmentis a critical role at the CNC - delivering successful solutions; by partnering with business and operational directorates to elicit requirements, and managing the design and development of BPSS Systems related modules. If successfully appointed in the role, you will be responsible for managing support, ensuring issue resolution, driving maintenance activities, tracking vendor performance, managing development efforts and ensuring projects are on track. You are accountable for the performance of the team and their motivation and collaboration. The HoSS&D should ensure continuous review and improvement to service delivery, to guarantee service design maintains fit for purpose. Key Accountabilities Strategic Alignment: Partner with business and other stakeholders to ensure BPSS supported systems, services and deliverables align with business needs. Daily Operations: Manage delivery of BPSS support services on a day-to-day basis. Issue Resolution: Broker effective communication and coordinate resolution of issues escalated from suppliers, partners, vendors and customers. Problem and Defect Management: Ensure pervasive system issues are analysed and resolved. Development Services: Ensure successful development and delivery of enhancements, improvements, and projects. Coordinate efforts with Project Managers to ensure no operational issues. Vendor Governance: Manage vendor support services, ensuring compliance with Contracts/ Service Level Agreements (SLAs) and meeting Key Performance Indicators (KPIs) Security Compliance: Ensure compliance with security practices, guidelines, and standards. Relationships: Develop and maintain trusted relationships with suppliers, partners, vendors and customers in support of business strategies and goals. Technical Leadership: Provide technical guidance and process expertise for the BPSS Solution and Other Systems supported. Team Leadership: Motivating, training, and developing your teams Resources: Managing spend and resources within the agreed budgets Collaboration: with the wider Organisation to driving innovation with our BPSS processes and systems. Training: Oversight of training strategy to ensure application knowledge increases within the team. Skills and Experience Bachelor's degree or higher ideally in computer science, engineering, business or another relevant field. Relevant / professional services qualification. Relevant qualification in contract management, and/or the willingness to gain qualification Strong leadership, planning, communication and interpersonal skills Experience in managing vendors, partners, suppliers and technical teams. Experience of designing successful service delivery models for ERP transformation projects Experience in Oracle Fusion, HCM and related Modules. Experience in planning of Technology support, change and maintenance Management experience of manage vendor support services, to ensure ensuring compliance with Contracts/ Service Level Agreements (SLAs) Proven ability to develop and maintain effective internal and external business relationships with various levels of management Highly developed interpersonal skills to work as a team member and customer liaison Some experience in a public sector role, preferably within policing. There will be occasional travel to other sites. A driving license is essential for this position in order to access these. Travel and accommodation will be paid for by the CNC. Please note that for any Culham based applicants that this role will initially be based at our HQ Culham until our relocation to Harwell in Autumn 2026 and the role thereafter will be based at Harwell. This role has been assessed as suitable for hybrid working with a 60% home/40% office split. Please note: Interviews will be taking place on the 10th and 11th February 2026. Benefits of working for the CNC 27.5 days annual leave (rising by 1 day after 2 years' service, and 0.5 days ever year thereafter until a total of 32.5 days is reached) plus Bank Holidays Additional 30 minutes time worked during the week to accrue additional leave of 3 days, which can be used for period between Christmas and New Year Flexi-time working scheme Bonus scheme - dependent on oganisational and personal performance, up to a maximum of 7% of salary Subsidised Costa Coffee, restaurant, and deli on site at Culham HQ Eligible to join the national Blue Light Card scheme, which offers discounts on a variety of products and services Enhanced family friendly and wellbeing policies Cycle to Work scheme As police staff the public expect us to display the highest standards, values, and professional qualities at all times. The CNC values and Code of Ethics applies to all police staff and sets out the principles and standards of behaviour we expect to see, and you are responsible for displaying and delivering these to the highest standards. Equality, Diversity and Inclusion are central to the values of our organisation. At CNC we value and embrace the unique experiences, identities and abilities that each of us bring to our roles. We strive to empower everyone to bring their authentic self openly and safely to work. Through the dedicated commitment of our affinity networks, ED&I team and wider HR departments, we are on a journey to embed our ED&I commitments, ensuring the CNC is an employer of choice; where everyone feels included. Please review the video links below which will give you an overview of the vetting process that you will be required to go through if you are successful in your application to join the CNC: Vetting: An Overview - Vetting and Finances - Vetting and Life Experiences -
Feb 06, 2026
Full time
Based at Culham, Oxfordshire or Griffin Park, Cumbria (hybrid working) Salary up to £62,509 plus a £2,000 South East Allowance (South-East England based Staff only) and generous benefits package Permanent/Full Time (37.5 hours per week) The Civil Nuclear Constabulary (CNC) is an armed police service that's dedicated to the nuclear industry. Our vision is to be recognised as a provider of a world-class service for the protection of nuclear material and facilities. Given the critical nature of our work, it's vital that we recruit skilled and committed professionals to join our high-performing team. This is an exciting time to join our System Support team. The CNC uses Oracle functionality across its departments - Finance, Procurement, HCM, Talent Learn and Recruitment. We are looking for an expert to join us as the Head of Oracle Systems Support and Development, to develop and improve the service - and ensure its efficiency. The Head of BPSS Systems Support and Developmentis a critical role at the CNC - delivering successful solutions; by partnering with business and operational directorates to elicit requirements, and managing the design and development of BPSS Systems related modules. If successfully appointed in the role, you will be responsible for managing support, ensuring issue resolution, driving maintenance activities, tracking vendor performance, managing development efforts and ensuring projects are on track. You are accountable for the performance of the team and their motivation and collaboration. The HoSS&D should ensure continuous review and improvement to service delivery, to guarantee service design maintains fit for purpose. Key Accountabilities Strategic Alignment: Partner with business and other stakeholders to ensure BPSS supported systems, services and deliverables align with business needs. Daily Operations: Manage delivery of BPSS support services on a day-to-day basis. Issue Resolution: Broker effective communication and coordinate resolution of issues escalated from suppliers, partners, vendors and customers. Problem and Defect Management: Ensure pervasive system issues are analysed and resolved. Development Services: Ensure successful development and delivery of enhancements, improvements, and projects. Coordinate efforts with Project Managers to ensure no operational issues. Vendor Governance: Manage vendor support services, ensuring compliance with Contracts/ Service Level Agreements (SLAs) and meeting Key Performance Indicators (KPIs) Security Compliance: Ensure compliance with security practices, guidelines, and standards. Relationships: Develop and maintain trusted relationships with suppliers, partners, vendors and customers in support of business strategies and goals. Technical Leadership: Provide technical guidance and process expertise for the BPSS Solution and Other Systems supported. Team Leadership: Motivating, training, and developing your teams Resources: Managing spend and resources within the agreed budgets Collaboration: with the wider Organisation to driving innovation with our BPSS processes and systems. Training: Oversight of training strategy to ensure application knowledge increases within the team. Skills and Experience Bachelor's degree or higher ideally in computer science, engineering, business or another relevant field. Relevant / professional services qualification. Relevant qualification in contract management, and/or the willingness to gain qualification Strong leadership, planning, communication and interpersonal skills Experience in managing vendors, partners, suppliers and technical teams. Experience of designing successful service delivery models for ERP transformation projects Experience in Oracle Fusion, HCM and related Modules. Experience in planning of Technology support, change and maintenance Management experience of manage vendor support services, to ensure ensuring compliance with Contracts/ Service Level Agreements (SLAs) Proven ability to develop and maintain effective internal and external business relationships with various levels of management Highly developed interpersonal skills to work as a team member and customer liaison Some experience in a public sector role, preferably within policing. There will be occasional travel to other sites. A driving license is essential for this position in order to access these. Travel and accommodation will be paid for by the CNC. Please note that for any Culham based applicants that this role will initially be based at our HQ Culham until our relocation to Harwell in Autumn 2026 and the role thereafter will be based at Harwell. This role has been assessed as suitable for hybrid working with a 60% home/40% office split. Please note: Interviews will be taking place on the 10th and 11th February 2026. Benefits of working for the CNC 27.5 days annual leave (rising by 1 day after 2 years' service, and 0.5 days ever year thereafter until a total of 32.5 days is reached) plus Bank Holidays Additional 30 minutes time worked during the week to accrue additional leave of 3 days, which can be used for period between Christmas and New Year Flexi-time working scheme Bonus scheme - dependent on oganisational and personal performance, up to a maximum of 7% of salary Subsidised Costa Coffee, restaurant, and deli on site at Culham HQ Eligible to join the national Blue Light Card scheme, which offers discounts on a variety of products and services Enhanced family friendly and wellbeing policies Cycle to Work scheme As police staff the public expect us to display the highest standards, values, and professional qualities at all times. The CNC values and Code of Ethics applies to all police staff and sets out the principles and standards of behaviour we expect to see, and you are responsible for displaying and delivering these to the highest standards. Equality, Diversity and Inclusion are central to the values of our organisation. At CNC we value and embrace the unique experiences, identities and abilities that each of us bring to our roles. We strive to empower everyone to bring their authentic self openly and safely to work. Through the dedicated commitment of our affinity networks, ED&I team and wider HR departments, we are on a journey to embed our ED&I commitments, ensuring the CNC is an employer of choice; where everyone feels included. Please review the video links below which will give you an overview of the vetting process that you will be required to go through if you are successful in your application to join the CNC: Vetting: An Overview - Vetting and Finances - Vetting and Life Experiences -
