Overview Our client is a leading international infrastructure and construction contractor delivering major civil engineering and infrastructure projects across the UK, Europe, and globally. Their Contract Management & Legal International (CML) function provides strategic legal and contractual support across complex, high-value infrastructure projects. As part of their continued growth, they are seeking a Legal Counsel to join their London-based team. This role will focus primarily on non-contentious construction law matters, supporting tender and project teams by providing legal advice, reviewing contracts, and assisting with contractual risk management. This position offers the opportunity to work closely with commercial, contract management, and project teams on major infrastructure projects within a highly collaborative international environment. Job Description The Legal Counsel will provide legal support across pre-contract and project execution phases, with a strong focus on non-contentious construction law matters. The role will involve reviewing and negotiating construction contracts, advising on contractual risk, and supporting project teams in managing legal and contractual obligations. The position will work closely with internal stakeholders including contract management, commercial, procurement, and project teams, ensuring that contractual and legal risks are appropriately identified and managed. This role will primarily focus on advisory and transactional work, with limited involvement in contentious matters. Key Responsibilities Provide legal advice on construction contracts and related commercial agreements Review, draft, and negotiate construction contracts and supporting legal documentation Advise project and tender teams on contractual risk and legal implications Support tender activities by reviewing contract terms and identifying legal risks Assist with the preparation and review of joint venture, consortium, and subcontract agreements Provide legal support on contract interpretation and contractual compliance matters Advise on contract administration processes and legal aspects of contractual notices Support risk identification and mitigation strategies from a legal perspective Collaborate closely with contract management, commercial, and procurement teams Support internal governance processes and legal approvals Assist with dispute avoidance activities and provide legal input where required Qualifications & Experience Qualified lawyer in England & Wales or another common law jurisdiction 5-10+ years of experience in construction law, preferably within an international contractor, law firm, or infrastructure environment Strong experience advising on non-contentious construction law matters Demonstrable experience working with NEC and JCT contract forms is essential Experience supporting major infrastructure or construction projects preferred Strong understanding of construction contract principles and risk allocation Excellent drafting, negotiation, and legal advisory skills Strong stakeholder management and communication abilities Fluent in English Ability to work in an international, fast-paced project environment What Sets This Opportunity Apart Opportunity to work on major infrastructure projects within an international contractor environment Strong focus on strategic, non-contentious construction law advisory work Close collaboration with commercial and contract management teams Exposure to complex NEC and JCT contractual environments Clear career progression within an established international legal function London-based role with international project exposure Who Are We? Anzurra is a specialist recruitment, executive search, and talent advisory firm focused on Commercial, Contract Management, Claims, Disputes, Legal, and Advisory talent across the global construction, infrastructure, and energy markets. We work as an embedded partner to ambitious organisations, supporting them not only to hire exceptional people, but to build, structure, and scale high-performing teams. With offices in London and Copenhagen and an international client base, we provide retained, in-house, and flexible recruitment solutions that go far beyond transactional hiring. Our work sits at the intersection of projects, contracts, risk, and people - supporting contractors, consultancies, developers, law firms, and expert practices to secure the specialist talent that protects projects and drives performance.
Feb 28, 2026
Full time
Overview Our client is a leading international infrastructure and construction contractor delivering major civil engineering and infrastructure projects across the UK, Europe, and globally. Their Contract Management & Legal International (CML) function provides strategic legal and contractual support across complex, high-value infrastructure projects. As part of their continued growth, they are seeking a Legal Counsel to join their London-based team. This role will focus primarily on non-contentious construction law matters, supporting tender and project teams by providing legal advice, reviewing contracts, and assisting with contractual risk management. This position offers the opportunity to work closely with commercial, contract management, and project teams on major infrastructure projects within a highly collaborative international environment. Job Description The Legal Counsel will provide legal support across pre-contract and project execution phases, with a strong focus on non-contentious construction law matters. The role will involve reviewing and negotiating construction contracts, advising on contractual risk, and supporting project teams in managing legal and contractual obligations. The position will work closely with internal stakeholders including contract management, commercial, procurement, and project teams, ensuring that contractual and legal risks are appropriately identified and managed. This role will primarily focus on advisory and transactional work, with limited involvement in contentious matters. Key Responsibilities Provide legal advice on construction contracts and related commercial agreements Review, draft, and negotiate construction contracts and supporting legal documentation Advise project and tender teams on contractual risk and legal implications Support tender activities by reviewing contract terms and identifying legal risks Assist with the preparation and review of joint venture, consortium, and subcontract agreements Provide legal support on contract interpretation and contractual compliance matters Advise on contract administration processes and legal aspects of contractual notices Support risk identification and mitigation strategies from a legal perspective Collaborate closely with contract management, commercial, and procurement teams Support internal governance processes and legal approvals Assist with dispute avoidance activities and provide legal input where required Qualifications & Experience Qualified lawyer in England & Wales or another common law jurisdiction 5-10+ years of experience in construction law, preferably within an international contractor, law firm, or infrastructure environment Strong experience advising on non-contentious construction law matters Demonstrable experience working with NEC and JCT contract forms is essential Experience supporting major infrastructure or construction projects preferred Strong understanding of construction contract principles and risk allocation Excellent drafting, negotiation, and legal advisory skills Strong stakeholder management and communication abilities Fluent in English Ability to work in an international, fast-paced project environment What Sets This Opportunity Apart Opportunity to work on major infrastructure projects within an international contractor environment Strong focus on strategic, non-contentious construction law advisory work Close collaboration with commercial and contract management teams Exposure to complex NEC and JCT contractual environments Clear career progression within an established international legal function London-based role with international project exposure Who Are We? Anzurra is a specialist recruitment, executive search, and talent advisory firm focused on Commercial, Contract Management, Claims, Disputes, Legal, and Advisory talent across the global construction, infrastructure, and energy markets. We work as an embedded partner to ambitious organisations, supporting them not only to hire exceptional people, but to build, structure, and scale high-performing teams. With offices in London and Copenhagen and an international client base, we provide retained, in-house, and flexible recruitment solutions that go far beyond transactional hiring. Our work sits at the intersection of projects, contracts, risk, and people - supporting contractors, consultancies, developers, law firms, and expert practices to secure the specialist talent that protects projects and drives performance.
We re looking for a H&S Manager for a leading civil engineering contractor on a major highways project on the Perth. We will consider freelane, temp to perm and perm cadndiates Accommodation can be provided if required. Requirements: Civils / Construction experience Minimum 5 years experience Strong knowledge of UK H&S legislation and CDM regulations Relevant qualifications (e.g. NEBOSH Construction, IOSH, etc.) Responsibilities: Oversee all health & safety aspects of the project Ensure compliance with current H&S legislation and company policies Prepare and review RAMS, CPPs and site documentation Conduct site inspections and audits Lead toolbox talks and site briefings Investigate incidents and implement corrective actions Liaise with site management, subcontractors and external bodies Promote a strong safety culture on site If this role sound of interest please apply and one of our team will be in touch!
Feb 28, 2026
Contractor
We re looking for a H&S Manager for a leading civil engineering contractor on a major highways project on the Perth. We will consider freelane, temp to perm and perm cadndiates Accommodation can be provided if required. Requirements: Civils / Construction experience Minimum 5 years experience Strong knowledge of UK H&S legislation and CDM regulations Relevant qualifications (e.g. NEBOSH Construction, IOSH, etc.) Responsibilities: Oversee all health & safety aspects of the project Ensure compliance with current H&S legislation and company policies Prepare and review RAMS, CPPs and site documentation Conduct site inspections and audits Lead toolbox talks and site briefings Investigate incidents and implement corrective actions Liaise with site management, subcontractors and external bodies Promote a strong safety culture on site If this role sound of interest please apply and one of our team will be in touch!
Location Unit 4, Brunthill road, Kingstown Industrial Estate, Carlisle, CA30EH Number of positions to be provided 1 Contract hours 45.00 About the role Are you a natural leader with a passion for operational excellence and commercial growth? This is your chance to take the reins of a thriving depot within our nationwide Plant & Tool Division-where your decisions make a real impact every day. As General Manager, you won't just manage - you'll own your Profit Centre, shape strategy, and lead a high-performing team to deliver exceptional service to customers across construction, utilities, and infrastructure. If you're ready to combine leadership with hands on business influence in a fast paced, growing industry, this is the role for you. Here's what success looks like in this role: Leading and developing your depot team to drive performance and exceed customer expectations Managing your own Profit Centre, influencing all aspects of depot operations-from recruitment and training to purchasing equipment and supplies Identifying opportunities to grow revenue with new and existing customers Ensuring quality and compliance through audits and regular customer visits About You What You'll Bring: Proven operational management experience, ideally within the construction or hire industry Strong leadership skills with the ability to build and motivate a high performing team Commercial acumen, including experience managing P&L and spotting business development opportunities Knowledge of Plant & Tool equipment and the local customer base (highly beneficial) Excellent attention to detail and problem solving skills About Us About GAP and What We Offer: You'll be joining an industry leader that's growing and genuinely committed to your success. At GAP, we're proud to be the UK's leading equipment hire provider-supporting projects big and small across construction, infrastructure, events, and more. With nearly 200 locations nationwide and a wide range of specialist divisions, we offer exciting opportunities in everything from Plant and Tools to Lifting, Survey, Pumps, Power and Environmental, and Event Services. As a family run business with over 50 years of experience, we believe in doing things the right way. That means: More investment in our equipment than anyone else in the industry, so you work with the best tools in the game Remaining fully independent, which lets us make agile, long term decisions that support your success Offering real career growth, training, and development from day one Support that values you - from generous holidays to Life Assurance and Health & Wellness Support Whether you're hands on or customer focused, there's a place for you at GAP where your work makes a difference. If you're up for the challenge and want to feel valued at work, then we'd love to hear from you! Ready to get started? Upload your CV and complete our short application-we'll take it from there. We're proud to be an Equal Opportunities employer and embrace the unique contributions each individual brings.
Feb 28, 2026
Full time
Location Unit 4, Brunthill road, Kingstown Industrial Estate, Carlisle, CA30EH Number of positions to be provided 1 Contract hours 45.00 About the role Are you a natural leader with a passion for operational excellence and commercial growth? This is your chance to take the reins of a thriving depot within our nationwide Plant & Tool Division-where your decisions make a real impact every day. As General Manager, you won't just manage - you'll own your Profit Centre, shape strategy, and lead a high-performing team to deliver exceptional service to customers across construction, utilities, and infrastructure. If you're ready to combine leadership with hands on business influence in a fast paced, growing industry, this is the role for you. Here's what success looks like in this role: Leading and developing your depot team to drive performance and exceed customer expectations Managing your own Profit Centre, influencing all aspects of depot operations-from recruitment and training to purchasing equipment and supplies Identifying opportunities to grow revenue with new and existing customers Ensuring quality and compliance through audits and regular customer visits About You What You'll Bring: Proven operational management experience, ideally within the construction or hire industry Strong leadership skills with the ability to build and motivate a high performing team Commercial acumen, including experience managing P&L and spotting business development opportunities Knowledge of Plant & Tool equipment and the local customer base (highly beneficial) Excellent attention to detail and problem solving skills About Us About GAP and What We Offer: You'll be joining an industry leader that's growing and genuinely committed to your success. At GAP, we're proud to be the UK's leading equipment hire provider-supporting projects big and small across construction, infrastructure, events, and more. With nearly 200 locations nationwide and a wide range of specialist divisions, we offer exciting opportunities in everything from Plant and Tools to Lifting, Survey, Pumps, Power and Environmental, and Event Services. As a family run business with over 50 years of experience, we believe in doing things the right way. That means: More investment in our equipment than anyone else in the industry, so you work with the best tools in the game Remaining fully independent, which lets us make agile, long term decisions that support your success Offering real career growth, training, and development from day one Support that values you - from generous holidays to Life Assurance and Health & Wellness Support Whether you're hands on or customer focused, there's a place for you at GAP where your work makes a difference. If you're up for the challenge and want to feel valued at work, then we'd love to hear from you! Ready to get started? Upload your CV and complete our short application-we'll take it from there. We're proud to be an Equal Opportunities employer and embrace the unique contributions each individual brings.
Overview We are partnering with a well-established manufacturing site in the Hamilton area to recruit a Compliance Improvement Lead. This position has been created to drive improvements in food safety, quality, and regulatory compliance, ensuring consistent standards across the site. The business operates in a branded, fast-moving environment and is focused on building a proactive compliance culture rather than just audit-ready processes. This is a great opportunity for a technically capable individual who enjoys embedding improvements, influencing team behaviours, and seeing measurable impact. Responsibilities As Compliance Improvement Lead, you will be responsible for: Reviewing current compliance systems and implementing improvements to standardise processes Leading corrective and preventative actions following audits, incidents, or performance trends Supporting adherence to BRCGS and customer requirements through preparation and monitoring Collaborating with Technical, Operations, Hygiene, and Engineering teams to strengthen standards Identifying gaps, risks, and opportunities for process enhancement Coaching and mentoring teams to embed ownership of compliance and best practice Supporting internal audits, inspections, and compliance checks Promoting a positive culture of food safety and quality throughout the site This role is focused on driving continuous improvement rather than day-to-day quality assurance tasks. Candidate Profile We are looking for candidates who can demonstrate: Experience in a compliance, technical, or quality improvement role within food manufacturing Solid understanding of food safety, regulatory requirements, and BRCGS standards Strong analytical and problem-solving skills, with a structured approach to compliance Ability to influence teams and stakeholders without direct line management authority The ideal candidate enjoys implementing lasting improvements, and balancing attention to detail with practical, site-facing solutions. Next Steps Apply direct, or reach out on the contacts below.
Feb 28, 2026
Full time
Overview We are partnering with a well-established manufacturing site in the Hamilton area to recruit a Compliance Improvement Lead. This position has been created to drive improvements in food safety, quality, and regulatory compliance, ensuring consistent standards across the site. The business operates in a branded, fast-moving environment and is focused on building a proactive compliance culture rather than just audit-ready processes. This is a great opportunity for a technically capable individual who enjoys embedding improvements, influencing team behaviours, and seeing measurable impact. Responsibilities As Compliance Improvement Lead, you will be responsible for: Reviewing current compliance systems and implementing improvements to standardise processes Leading corrective and preventative actions following audits, incidents, or performance trends Supporting adherence to BRCGS and customer requirements through preparation and monitoring Collaborating with Technical, Operations, Hygiene, and Engineering teams to strengthen standards Identifying gaps, risks, and opportunities for process enhancement Coaching and mentoring teams to embed ownership of compliance and best practice Supporting internal audits, inspections, and compliance checks Promoting a positive culture of food safety and quality throughout the site This role is focused on driving continuous improvement rather than day-to-day quality assurance tasks. Candidate Profile We are looking for candidates who can demonstrate: Experience in a compliance, technical, or quality improvement role within food manufacturing Solid understanding of food safety, regulatory requirements, and BRCGS standards Strong analytical and problem-solving skills, with a structured approach to compliance Ability to influence teams and stakeholders without direct line management authority The ideal candidate enjoys implementing lasting improvements, and balancing attention to detail with practical, site-facing solutions. Next Steps Apply direct, or reach out on the contacts below.
Role Overview Our client is seeking an accomplished Tax Director to play a key leadership role within their tax practice. The successful candidate will act as a trusted adviser to senior business leaders, oversee a substantial and varied client portfolio, and drive the development and delivery of sophisticated tax advisory and compliance services. This is a pivotal hire for an individual who combines deep technical expertise with strong commercial instincts and a commitment to delivering exceptional client service. Key Responsibilities Strategic Leadership & Technical Delivery: Lead the delivery of high-quality tax advisory and compliance work to a diverse portfolio of significant clients. Provide expert insight on complex tax matters, including structuring, planning, and strategic decision-making. Ensure all client outputs are of exceptional quality, technically robust, and commercially relevant. Build strong, trusted, and long-lasting client relationships at senior levels. Business Development & Market Presence Identify and convert new business opportunities, contributing to the overall growth strategy of the tax practice. Build an influential network of internal and external contacts, enhancing the firm's market presence. Drive cross-functional collaboration to ensure clients benefit from integrated solutions across the firm's service lines. Team Leadership & Development Lead, mentor, and develop teams of tax professionals, fostering a culture of excellence and continuous improvement. Provide clear direction and support to managers and senior managers, helping them expand their technical and commercial capabilities. Champion innovation and encourage fresh perspectives to complex challenges. Operational & Commercial Oversight Manage large, complex, and multi-disciplinary tax projects through to successful completion. Take responsibility for portfolio profitability and resourcing, ensuring high standards of client service. Contribute to the strategic planning and operational improvement of the wider tax practice. Candidate Profile The ideal candidate will possess strong technical credibility, exemplary leadership skills, and the ability to influence senior stakeholders with confidence and clarity. Key Requirements Extensive, up-to-date knowledge of taxation, with experience handling complex and high-profile issues. A proven record of managing significant and diverse client portfolios. Demonstrable success in originating and developing new business opportunities. Strong leadership and people development skills, with experience managing multi-level teams. Experience working with senior client stakeholders, including boards and C-suite. CTA and/or ACA qualified (or equivalent). Significant post-qualification experience within a complex or international tax environment. Please note our advertisements use PQE/salary levels purely as a guide. However, we are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. Please note that your personal information will be treated in accordance with our Privacy Policy.
Feb 28, 2026
Full time
Role Overview Our client is seeking an accomplished Tax Director to play a key leadership role within their tax practice. The successful candidate will act as a trusted adviser to senior business leaders, oversee a substantial and varied client portfolio, and drive the development and delivery of sophisticated tax advisory and compliance services. This is a pivotal hire for an individual who combines deep technical expertise with strong commercial instincts and a commitment to delivering exceptional client service. Key Responsibilities Strategic Leadership & Technical Delivery: Lead the delivery of high-quality tax advisory and compliance work to a diverse portfolio of significant clients. Provide expert insight on complex tax matters, including structuring, planning, and strategic decision-making. Ensure all client outputs are of exceptional quality, technically robust, and commercially relevant. Build strong, trusted, and long-lasting client relationships at senior levels. Business Development & Market Presence Identify and convert new business opportunities, contributing to the overall growth strategy of the tax practice. Build an influential network of internal and external contacts, enhancing the firm's market presence. Drive cross-functional collaboration to ensure clients benefit from integrated solutions across the firm's service lines. Team Leadership & Development Lead, mentor, and develop teams of tax professionals, fostering a culture of excellence and continuous improvement. Provide clear direction and support to managers and senior managers, helping them expand their technical and commercial capabilities. Champion innovation and encourage fresh perspectives to complex challenges. Operational & Commercial Oversight Manage large, complex, and multi-disciplinary tax projects through to successful completion. Take responsibility for portfolio profitability and resourcing, ensuring high standards of client service. Contribute to the strategic planning and operational improvement of the wider tax practice. Candidate Profile The ideal candidate will possess strong technical credibility, exemplary leadership skills, and the ability to influence senior stakeholders with confidence and clarity. Key Requirements Extensive, up-to-date knowledge of taxation, with experience handling complex and high-profile issues. A proven record of managing significant and diverse client portfolios. Demonstrable success in originating and developing new business opportunities. Strong leadership and people development skills, with experience managing multi-level teams. Experience working with senior client stakeholders, including boards and C-suite. CTA and/or ACA qualified (or equivalent). Significant post-qualification experience within a complex or international tax environment. Please note our advertisements use PQE/salary levels purely as a guide. However, we are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. Please note that your personal information will be treated in accordance with our Privacy Policy.
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting edge solutions. Join us to drive transformation tailored to our clients' challenges of today and tomorrow, informed and validated by science and data, superpowered by creativity and design, all underpinned by purpose driven technology. Join our Data & AI Strategy team and be part of the future of AI consulting. We are not just advising clients; we're actively disrupting traditional consulting models by embedding AI into every aspect of how we work. We're looking for changemakers with recent, hands on experience in AI development - people who understand the technology and can connect it to the bigger picture. You'll help our clients build, scale and embed AI capabilities across their organisations, driving transformation from strategy through to execution. YOUR ROLE This role sits at the intersection of strategy, innovation and delivery, perfect for someone who thrives on solving complex problems. From Agentic AI in risk governance to AI sovereignty in enterprise architecture and enabling the AI empowered workforce of tomorrow, you'll be working at the cutting edge of what's next. We DESIGN next generation data, analytics and AI platforms - you will lead the architecture and development of scalable, secure and cost efficient platforms that power both operational and analytical workloads, leveraging leading cloud technologies (AWS, GCP, Azure). We ENABLE hybrid cloud transformation - you will implement modern hybrid data architectures (e.g. Snowflake, Redshift, BigQuery) and drive the migration of legacy systems to cloud native solutions that unlock agility and performance. We INNOVATE with AI driven data solutions - you will create proof of concepts and minimum viable products for advanced analytics and AI platforms, ensuring they align with enterprise objectives and deliver measurable business value. We AUTOMATE for speed and reliability - you will build and streamline data pipelines, infrastructure provisioning, and deployments using DevOps practices, CI/CD, and Infrastructure as Code tools (Terraform, CloudFormation). We ADVISE on enterprise data strategy - you will shape the vision for enterprise data platforms, develop architecture blueprints, roadmaps, and communication plans that engage stakeholders and drive adoption. We DELIVER impact through design excellence - you will champion user centric design and storytelling to create compelling data platform solutions. By applying industry frameworks (TOGAF, DAMA) and best practices, you ensure consistency, compliance, and scalability. We SUPERCHARGE delivery - we leverage the power of AI to accelerate delivery and drive innovation for our clients and our business. You will be encouraged to experiment with new AI and automation technologies to build proof of concepts, augment research and automate tasks. As part of your role alongside client work you will have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - campaign development, internal think tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - training to support your career development and the skills demand within the company, certifications, etc. You will join a rapidly growing team of data, analytics and AI architects and engineers, united by a shared mission: to design and deliver next generation data platforms that power business transformation. We build end to end capabilities that align seamlessly with enterprise strategic objectives, enabling organisations to unlock the full potential of their data. We are looking for exceptional Data Platform Architecture & Engineering Consultants to lead the design, implementation and optimisation of modern, enterprise grade data platforms. In this role, you will bring deep expertise in cloud native architectures, data engineering, and DevOps practices to help organisations accelerate innovation and achieve data driven success. YOUR PROFILE As a member of the Data & AI Strategy Team you'll be part of the future of AI consulting. We look for individuals who align with our core values, are creative problem solvers and have a genuine interest in AI and emerging technologies. You'll be passionate about helping organisations unlock the potential of AI, not just through technical delivery but by driving strategic change. Below are some of the key skills and experiences we look for in candidates. We don't expect you to hit every point - we want to build a team that has diverse backgrounds, perspectives and strengths. Key Skills Growth mindset and curiosity - you're always learning, experimenting with new technologies, and pushing the boundaries of what's possible. Strategic thinking - you have strong problem solving and analytical skills, with the ability to structure complex challenges and develop clear, actionable recommendations. Excellent communication and collaboration skills - you're confident engaging with stakeholders at all levels, translating complex ideas into clear, compelling narratives. Strong understanding of data and AI technologies - whether through hands on development or strategic project exposure, you can confidently engage with AI concepts and tools. Strategic Leadership in Data, Analytics & AI Architecture - proven experience shaping end to end solutions that enable AI/ML workloads and drive optimisation through automation. Strong Industry Expertise - 10+ years in data technologies and architecture, with strong consulting experience. Cloud Data Platforms - 6+ years designing, implementing and managing cloud based architectures such as AWS, Azure or GCP, and hands on experience with modern data solutions like Snowflake, Databricks, BigQuery, Synapse or others. Certifications & Technical Depth - at least 3 intermediate level cloud certifications and expertise in cloud native AI data architectures. Infrastructure & Automation - proficiency in Infrastructure as Code (Terraform, ARM Templates, Google Deployment Manager) and DevOps practices, and familiarity with networking, security and identity management for AI use cases. Modern Data Patterns - solid understanding of ETL/ELT processes and modern architecture patterns such as Data Mesh and Data Fabric. Migration & Transformation - experience migrating legacy systems to cloud native data stores. Consulting & Commercial Acumen - strong background in advisory roles, project scoping, budgeting and managing complex stakeholder relationships. SC Cleared / Eligible. Technology & Consulting Experience Strategic Leadership in Data, Analytics & AI Architecture - proven experience shaping end to end solutions that enable AI/ML workloads and drive optimisation through automation. Strong Industry Expertise - 10+ years in data technologies and architecture, with strong consulting experience. Cloud Data Platforms - 6+ years designing, implementing and managing cloud based architectures such as AWS, Azure or GCP, and hands on experience with modern data solutions like Snowflake, Databricks, BigQuery, Synapse or others. Certifications & Technical Depth - at least 3 intermediate level cloud certifications and expertise in cloud native AI data architectures. Infrastructure & Automation - proficiency in Infrastructure as Code (Terraform, ARM Templates, Google Deployment Manager) and DevOps practices, and familiarity with networking, security and identity management for AI use cases. Modern Data Patterns - solid understanding of ETL/ELT processes and modern architecture patterns such as Data Mesh and Data Fabric. Migration & Transformation - experience migrating legacy systems to cloud native data stores. Consulting & Commercial Acumen - strong background in advisory roles, project scoping, budgeting and managing complex stakeholder relationships. SC Cleared / Eligible. Desirable Experience Domain Experience - primarily UK Public Sector, but also Banking, Financial Services and Insurance (BFSI), Consumer Products, Retail and Distribution (CPRD), Telecoms and Transport. Knowledge of cloud cost management tools and best practices to optimise spend and maximise value. Proven track record of applying Agile methodologies and leading cross functional teams to deliver complex data and AI solutions. WHAT YOU'LL LOVE ABOUT WORKING HERE Our team drives business transformation by architecting next generation data and AI platforms that reimagine enterprise operating models, unlock new value streams and embed AI into the core of business strategy. We work across a wide range of industries, delivering outcomes that matter to society. You'll have the freedom to experiment, innovate, and shape your own career path, supported by mentorship from leading experts in data and AI. NEED TO KNOW At Capgemini we don't just believe in inclusion, we actively make it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring your whole self to work. We aim to create a positive work life balance . click apply for full job details
Feb 28, 2026
Full time
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting edge solutions. Join us to drive transformation tailored to our clients' challenges of today and tomorrow, informed and validated by science and data, superpowered by creativity and design, all underpinned by purpose driven technology. Join our Data & AI Strategy team and be part of the future of AI consulting. We are not just advising clients; we're actively disrupting traditional consulting models by embedding AI into every aspect of how we work. We're looking for changemakers with recent, hands on experience in AI development - people who understand the technology and can connect it to the bigger picture. You'll help our clients build, scale and embed AI capabilities across their organisations, driving transformation from strategy through to execution. YOUR ROLE This role sits at the intersection of strategy, innovation and delivery, perfect for someone who thrives on solving complex problems. From Agentic AI in risk governance to AI sovereignty in enterprise architecture and enabling the AI empowered workforce of tomorrow, you'll be working at the cutting edge of what's next. We DESIGN next generation data, analytics and AI platforms - you will lead the architecture and development of scalable, secure and cost efficient platforms that power both operational and analytical workloads, leveraging leading cloud technologies (AWS, GCP, Azure). We ENABLE hybrid cloud transformation - you will implement modern hybrid data architectures (e.g. Snowflake, Redshift, BigQuery) and drive the migration of legacy systems to cloud native solutions that unlock agility and performance. We INNOVATE with AI driven data solutions - you will create proof of concepts and minimum viable products for advanced analytics and AI platforms, ensuring they align with enterprise objectives and deliver measurable business value. We AUTOMATE for speed and reliability - you will build and streamline data pipelines, infrastructure provisioning, and deployments using DevOps practices, CI/CD, and Infrastructure as Code tools (Terraform, CloudFormation). We ADVISE on enterprise data strategy - you will shape the vision for enterprise data platforms, develop architecture blueprints, roadmaps, and communication plans that engage stakeholders and drive adoption. We DELIVER impact through design excellence - you will champion user centric design and storytelling to create compelling data platform solutions. By applying industry frameworks (TOGAF, DAMA) and best practices, you ensure consistency, compliance, and scalability. We SUPERCHARGE delivery - we leverage the power of AI to accelerate delivery and drive innovation for our clients and our business. You will be encouraged to experiment with new AI and automation technologies to build proof of concepts, augment research and automate tasks. As part of your role alongside client work you will have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - campaign development, internal think tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - training to support your career development and the skills demand within the company, certifications, etc. You will join a rapidly growing team of data, analytics and AI architects and engineers, united by a shared mission: to design and deliver next generation data platforms that power business transformation. We build end to end capabilities that align seamlessly with enterprise strategic objectives, enabling organisations to unlock the full potential of their data. We are looking for exceptional Data Platform Architecture & Engineering Consultants to lead the design, implementation and optimisation of modern, enterprise grade data platforms. In this role, you will bring deep expertise in cloud native architectures, data engineering, and DevOps practices to help organisations accelerate innovation and achieve data driven success. YOUR PROFILE As a member of the Data & AI Strategy Team you'll be part of the future of AI consulting. We look for individuals who align with our core values, are creative problem solvers and have a genuine interest in AI and emerging technologies. You'll be passionate about helping organisations unlock the potential of AI, not just through technical delivery but by driving strategic change. Below are some of the key skills and experiences we look for in candidates. We don't expect you to hit every point - we want to build a team that has diverse backgrounds, perspectives and strengths. Key Skills Growth mindset and curiosity - you're always learning, experimenting with new technologies, and pushing the boundaries of what's possible. Strategic thinking - you have strong problem solving and analytical skills, with the ability to structure complex challenges and develop clear, actionable recommendations. Excellent communication and collaboration skills - you're confident engaging with stakeholders at all levels, translating complex ideas into clear, compelling narratives. Strong understanding of data and AI technologies - whether through hands on development or strategic project exposure, you can confidently engage with AI concepts and tools. Strategic Leadership in Data, Analytics & AI Architecture - proven experience shaping end to end solutions that enable AI/ML workloads and drive optimisation through automation. Strong Industry Expertise - 10+ years in data technologies and architecture, with strong consulting experience. Cloud Data Platforms - 6+ years designing, implementing and managing cloud based architectures such as AWS, Azure or GCP, and hands on experience with modern data solutions like Snowflake, Databricks, BigQuery, Synapse or others. Certifications & Technical Depth - at least 3 intermediate level cloud certifications and expertise in cloud native AI data architectures. Infrastructure & Automation - proficiency in Infrastructure as Code (Terraform, ARM Templates, Google Deployment Manager) and DevOps practices, and familiarity with networking, security and identity management for AI use cases. Modern Data Patterns - solid understanding of ETL/ELT processes and modern architecture patterns such as Data Mesh and Data Fabric. Migration & Transformation - experience migrating legacy systems to cloud native data stores. Consulting & Commercial Acumen - strong background in advisory roles, project scoping, budgeting and managing complex stakeholder relationships. SC Cleared / Eligible. Technology & Consulting Experience Strategic Leadership in Data, Analytics & AI Architecture - proven experience shaping end to end solutions that enable AI/ML workloads and drive optimisation through automation. Strong Industry Expertise - 10+ years in data technologies and architecture, with strong consulting experience. Cloud Data Platforms - 6+ years designing, implementing and managing cloud based architectures such as AWS, Azure or GCP, and hands on experience with modern data solutions like Snowflake, Databricks, BigQuery, Synapse or others. Certifications & Technical Depth - at least 3 intermediate level cloud certifications and expertise in cloud native AI data architectures. Infrastructure & Automation - proficiency in Infrastructure as Code (Terraform, ARM Templates, Google Deployment Manager) and DevOps practices, and familiarity with networking, security and identity management for AI use cases. Modern Data Patterns - solid understanding of ETL/ELT processes and modern architecture patterns such as Data Mesh and Data Fabric. Migration & Transformation - experience migrating legacy systems to cloud native data stores. Consulting & Commercial Acumen - strong background in advisory roles, project scoping, budgeting and managing complex stakeholder relationships. SC Cleared / Eligible. Desirable Experience Domain Experience - primarily UK Public Sector, but also Banking, Financial Services and Insurance (BFSI), Consumer Products, Retail and Distribution (CPRD), Telecoms and Transport. Knowledge of cloud cost management tools and best practices to optimise spend and maximise value. Proven track record of applying Agile methodologies and leading cross functional teams to deliver complex data and AI solutions. WHAT YOU'LL LOVE ABOUT WORKING HERE Our team drives business transformation by architecting next generation data and AI platforms that reimagine enterprise operating models, unlock new value streams and embed AI into the core of business strategy. We work across a wide range of industries, delivering outcomes that matter to society. You'll have the freedom to experiment, innovate, and shape your own career path, supported by mentorship from leading experts in data and AI. NEED TO KNOW At Capgemini we don't just believe in inclusion, we actively make it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring your whole self to work. We aim to create a positive work life balance . click apply for full job details
About the role Facilities and H&S Manager- UK, responsible for overseeing the daily operations, maintenance, safety, and functionality of company buildings and grounds. This role ensures facilities are safe, compliant, and efficient, supporting business operations while maintaining high standards of health, safety, and environmental compliance. This will oversee four locations within BYD UK, Uxbridge, Heston, Reading, Milton Keynes. Key Responsibilities Facilities & Operations Management Oversee the maintenance, repair, and operation of buildings, equipment, and infrastructure. Manage service contracts (cleaning, security, HVAC, waste, landscaping, etc.). Develop and implement preventative maintenance programs. Coordinate space planning, moves, and workplace improvements. Monitor utilities usage and implement cost-control measures. Manage facilities budgets and approve expenditures. Supervise facilities staff and external contractors. Health & Safety Management (Primary Responsibility) Act as the designated Health & Safety Lead for the site(s). Act as the Competent Person for Health & Safety in accordance with UK legislation. Provide competent advice to senior management on all health and safety matters Ensure compliance with all relevant health, safety, fire, and environmental legislation. Develop, implement, and maintain Health & Safety policies and procedures. Conduct regular risk assessments and ensure corrective actions are completed. Lead accident/incident investigations and maintain accurate reporting records. Ensure emergency preparedness plans (fire, evacuation, first aid, etc.) are up to date. Coordinate fire drills and safety training programs. Maintain statutory compliance records and documentation. Monitor contractor safety performance and ensure safe systems of work. Chair Health & Safety committee meetings (where applicable). Promote a positive safety culture across the organization. Compliance & Risk Management Ensure compliance with building codes, environmental regulations, and insurance requirements. Manage statutory inspections (fire alarms, lifts, gas safety, electrical testing, etc.). Maintain asset registers and compliance documentation. Identify operational risks and implement mitigation strategies. Qualifications & Experience Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field (preferred). Professional certification in Health & Safety (e.g., NEBOSH, IOSH, OSHA or equivalent). 5+ years' experience in facilities management. Strong knowledge of health and safety legislation. Experience managing budgets and vendor contracts. Skills & Competencies Strong leadership and people management skills. Excellent knowledge of Health & Safety best practices. Risk assessment and incident investigation expertise. Budget management and cost control. Strong problem-solving abilities. Excellent communication and stakeholder management skills. Ability to work independently and manage multiple priorities. Benefits Performance and experience-based competitive remuneration; Scottish Widow workplace pension; 25 days paid holidays + public holidays; On-site free parking; Commute allowance; Car sacrifice scheme; Private healthcare Department & company wide teambuilding events; An exciting opportunity to lead the European transition to Zero Emissions transportation and de-carbonization of the economy. Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team
Feb 28, 2026
Full time
About the role Facilities and H&S Manager- UK, responsible for overseeing the daily operations, maintenance, safety, and functionality of company buildings and grounds. This role ensures facilities are safe, compliant, and efficient, supporting business operations while maintaining high standards of health, safety, and environmental compliance. This will oversee four locations within BYD UK, Uxbridge, Heston, Reading, Milton Keynes. Key Responsibilities Facilities & Operations Management Oversee the maintenance, repair, and operation of buildings, equipment, and infrastructure. Manage service contracts (cleaning, security, HVAC, waste, landscaping, etc.). Develop and implement preventative maintenance programs. Coordinate space planning, moves, and workplace improvements. Monitor utilities usage and implement cost-control measures. Manage facilities budgets and approve expenditures. Supervise facilities staff and external contractors. Health & Safety Management (Primary Responsibility) Act as the designated Health & Safety Lead for the site(s). Act as the Competent Person for Health & Safety in accordance with UK legislation. Provide competent advice to senior management on all health and safety matters Ensure compliance with all relevant health, safety, fire, and environmental legislation. Develop, implement, and maintain Health & Safety policies and procedures. Conduct regular risk assessments and ensure corrective actions are completed. Lead accident/incident investigations and maintain accurate reporting records. Ensure emergency preparedness plans (fire, evacuation, first aid, etc.) are up to date. Coordinate fire drills and safety training programs. Maintain statutory compliance records and documentation. Monitor contractor safety performance and ensure safe systems of work. Chair Health & Safety committee meetings (where applicable). Promote a positive safety culture across the organization. Compliance & Risk Management Ensure compliance with building codes, environmental regulations, and insurance requirements. Manage statutory inspections (fire alarms, lifts, gas safety, electrical testing, etc.). Maintain asset registers and compliance documentation. Identify operational risks and implement mitigation strategies. Qualifications & Experience Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field (preferred). Professional certification in Health & Safety (e.g., NEBOSH, IOSH, OSHA or equivalent). 5+ years' experience in facilities management. Strong knowledge of health and safety legislation. Experience managing budgets and vendor contracts. Skills & Competencies Strong leadership and people management skills. Excellent knowledge of Health & Safety best practices. Risk assessment and incident investigation expertise. Budget management and cost control. Strong problem-solving abilities. Excellent communication and stakeholder management skills. Ability to work independently and manage multiple priorities. Benefits Performance and experience-based competitive remuneration; Scottish Widow workplace pension; 25 days paid holidays + public holidays; On-site free parking; Commute allowance; Car sacrifice scheme; Private healthcare Department & company wide teambuilding events; An exciting opportunity to lead the European transition to Zero Emissions transportation and de-carbonization of the economy. Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team
Overview Element has an opportunity for a new Director of Group Financial Reporting and Control to join our team in London. Our Director will lead the external group reporting requirements for the Element Group and be the owner of group accounting policies, including training for the broader finance function, with the responsibility for the design and operation of key controls over the financial reporting processes, and setting the group's financial reporting timetable. Reporting to the Group Finance Director, the role will lead a team of 4 qualified accountants (all based in London). Key interfaces for the role include other Group Finance team(Treasury, Tax, Corporate development, FP&A), Regional CFO's, Regional GBS Directors and Business Unit finance teams. Other stakeholders are the Executive Management, Board & Audit Committee, Company Secretariat, External and Internal Audit, and regulators. Role Location: The role will be located in the Group's Head Office at Covent Garden, London. We operate a flexible and hybrid working environment with 3 days office-based working, 2 days home-working. Responsibilities External Group Financial Reporting Annual group accounts, quarterly financial reporting to lenders, and other institutions and investorsLead a monthly management consolidation process of key financial reports at group level Coordinates, directs, plans and executes the financial reporting component of the group's external audit Coordinates, directs, plans and executes the delivery of Annual report (including the Consolidated Financial Statements) All technical accounting and disclosures, including research and preparation of technical accounting memos and working with third-party consultants, as needed to support conclusions Determine the impact of upcoming and potential accounting and regulatory changes and proactively prepare the organization Own, develop and revise group accounting policies Provide ongoing technical training for the finance organisation, including the Company's foreign entities, and drive a controls-minded approach to financial reporting Lead and develop a financial reporting and controls environment Support on key projects and workstreams such as ERP/CPM implementations, M&A/Disposal related accounting integration activities, legal entity rationalisation Leadership Ability to influence and inspire across global teams Foster a diverse workplace that enables all participants to contribute to their full potential in pursuit of organisational objectives Demonstrate proficiency effectively presenting complex topics in an easy-to-understand manner and facilitating meetings with senior management Monitor and ensure compliance with company policies and procedures The position requires strong collaborative, communication, and project management skills Global awareness and sensitive to multiple cultures Business Partnership Actively partners with the global finance teams to implement financial reporting requirements Work across the organisation to proactively identify, prioritise, facilitate, and lead financial reporting continuous improvement initiatives Skills / Qualifications Significant proven experience in all aspects of accounting in a service oriented environment Strong general ledger, internal and external reporting, accounts payable, accounts receivable, payroll and basic income tax knowledge CPA qualification or alternative qualifications may be considered (e.g.: Masters in Business Administration) depending on experience Ability to read and interpret documents such as safety rules, operating and maintenance instructions, customer testing specifications, and procedure manuals Ability to write routine reports and speak effectively before groups of customers or employees of organisation Strong interpersonal skills and listening ability to communicate effectively with all stakeholders Ability to encourage and sustain the high performance of employees and provide appropriate developmental opportunities. Must have strong IT knowledge (MS Windows, Word, Excel, Access, PowerPoint, etc.) Knowledge of Hyperion and or Microsoft Dynamics AX is a plus Company Overview Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 6,500 brilliant minds operating from 200 sites across 30 countries. Together we share an ambitious purpose to 'Make tomorrow safer than today'. When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access. While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development. Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization. Diversity Statement At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming "the world's most trusted testing partner". All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws.
Feb 28, 2026
Full time
Overview Element has an opportunity for a new Director of Group Financial Reporting and Control to join our team in London. Our Director will lead the external group reporting requirements for the Element Group and be the owner of group accounting policies, including training for the broader finance function, with the responsibility for the design and operation of key controls over the financial reporting processes, and setting the group's financial reporting timetable. Reporting to the Group Finance Director, the role will lead a team of 4 qualified accountants (all based in London). Key interfaces for the role include other Group Finance team(Treasury, Tax, Corporate development, FP&A), Regional CFO's, Regional GBS Directors and Business Unit finance teams. Other stakeholders are the Executive Management, Board & Audit Committee, Company Secretariat, External and Internal Audit, and regulators. Role Location: The role will be located in the Group's Head Office at Covent Garden, London. We operate a flexible and hybrid working environment with 3 days office-based working, 2 days home-working. Responsibilities External Group Financial Reporting Annual group accounts, quarterly financial reporting to lenders, and other institutions and investorsLead a monthly management consolidation process of key financial reports at group level Coordinates, directs, plans and executes the financial reporting component of the group's external audit Coordinates, directs, plans and executes the delivery of Annual report (including the Consolidated Financial Statements) All technical accounting and disclosures, including research and preparation of technical accounting memos and working with third-party consultants, as needed to support conclusions Determine the impact of upcoming and potential accounting and regulatory changes and proactively prepare the organization Own, develop and revise group accounting policies Provide ongoing technical training for the finance organisation, including the Company's foreign entities, and drive a controls-minded approach to financial reporting Lead and develop a financial reporting and controls environment Support on key projects and workstreams such as ERP/CPM implementations, M&A/Disposal related accounting integration activities, legal entity rationalisation Leadership Ability to influence and inspire across global teams Foster a diverse workplace that enables all participants to contribute to their full potential in pursuit of organisational objectives Demonstrate proficiency effectively presenting complex topics in an easy-to-understand manner and facilitating meetings with senior management Monitor and ensure compliance with company policies and procedures The position requires strong collaborative, communication, and project management skills Global awareness and sensitive to multiple cultures Business Partnership Actively partners with the global finance teams to implement financial reporting requirements Work across the organisation to proactively identify, prioritise, facilitate, and lead financial reporting continuous improvement initiatives Skills / Qualifications Significant proven experience in all aspects of accounting in a service oriented environment Strong general ledger, internal and external reporting, accounts payable, accounts receivable, payroll and basic income tax knowledge CPA qualification or alternative qualifications may be considered (e.g.: Masters in Business Administration) depending on experience Ability to read and interpret documents such as safety rules, operating and maintenance instructions, customer testing specifications, and procedure manuals Ability to write routine reports and speak effectively before groups of customers or employees of organisation Strong interpersonal skills and listening ability to communicate effectively with all stakeholders Ability to encourage and sustain the high performance of employees and provide appropriate developmental opportunities. Must have strong IT knowledge (MS Windows, Word, Excel, Access, PowerPoint, etc.) Knowledge of Hyperion and or Microsoft Dynamics AX is a plus Company Overview Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 6,500 brilliant minds operating from 200 sites across 30 countries. Together we share an ambitious purpose to 'Make tomorrow safer than today'. When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access. While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development. Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization. Diversity Statement At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming "the world's most trusted testing partner". All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws.
Principal Sustainability Consultant (Energy focus) - (2097) Location Bristol - Bristol, BS32 4UB GB (Primary) Cardiff - Cardiff, CF23 8RD GB Travel Job Type Full Time Category Sustainability Job Description Principal - Sustainability Role (Energy focus) Bristol/Cardiff About us Hoare Lea is a human centric and planet conscious engineering consultancy. We offer intelligent and sustainable solutions to complex design challenges for the built environment throughout the UK and further afield. We provide a wide range of engineering and consultancy services, including sustainability, acoustics, air quality, building services (MEP), fire, lighting, and security to name but a few. Together, our highly skilled teams use technical expertise and problem solving skills to bring buildings to life. We ensure that whatever the building, its design is outstanding, and its operations meet the needs of the communities it serves. We are as committed to providing an environment where everyone can realise their unique potential. So, in joining Hoare Lea, you will experience a business that enriches your knowledge, supports your wellbeing, and welcomes your individuality. You'll have the opportunity to participate in our 9 day fortnight scheme, thriving community groups, varied social and networking events, and extensive professional and technical development schemes. We also offer an extensive benefits package, including private medical cover, electric vehicle salary sacrifice scheme, stock options, and up to 30 days of annual leave. Whatever your ambitions or circumstances, our aim is to enable everyone to develop their knowledge, give their best, and enjoy what they do. We provide a diverse sustainability consultancy service promoting sustainable development for a range of projects across all sectors. The Sustainability discipline is an industry leader in its approach to sustainable design, construction and building operation. Focused on achieving ever greater standards of environmental sustainability, the discipline thrives on its dynamic, innovative, and ambitious working culture. This is a rare opportunity to grow not only your own career, but the industry approach to your field of expertise as a whole. Why work for us? Hoare Lea is an award winning engineering consultancy with a creative team of engineers, designers, and technical specialists. We provide innovative solutions to complex engineering and design challenges for buildings. Hoare Lea were an early adopter of Design for Performance (DfP), taking our pioneer project (Timber Square) to become the UK's first NABERSUK Design for Performance project to complete the Independent Design Review and score 5 design reviewed target rating. With a focus on human centred, environmentally sustainable design, Hoare Lea delivered the world's first workplace fit out to achieve both BREEAM Outstanding and WELL Certified Gold. Our clients are industry leading, always striving to achieve the best and to push the boundaries of sustainability. At Hoare Lea you'll have the opportunity to not just work on exciting projects but to also engage with the industry. Hoare Lea regularly collaborate with UKGBC, CIBSE and were one of the first to sign up to support the Building Services Engineers Declare initiative. You'll be part of progressive and exciting projects, able to experience innovative schemes and gain knowledge across all sectors. With a structured Career Paths Framework, you'll have a clear understanding of the pathway for advancing your career. About the role We have a brand new opportunity for a Principal Sustainability Consultant, with an energy focus, to join our South West Business Unit and Sustainability team based. The role can be based in our Bristol or Cardiff offices and will be part of our broader Sustainability discipline which has a presence in every Hoare Lea office across the country. In this key and varied role, you can expect to: Act as Discipline (sustainability) Project Lead for medium to large scale projects at all RIBA stages including the delivery of documents to support outline and detailed planning submissions. Act as Workstream Lead, taking ownership on delivery, supporting senior team members in project delivery of large scale projects. Develop and coordinate resource and project plans where acting as Discipline Project Lead and support Discipline Project Lead in the development of resource plans where acting as Workstream Lead. Lead workshops with the client and design team and communicate information in a clear and concise manner. Effectively delegate, manage and review work undertaken by others. Be responsible for undertaking and supporting others on a range of detailed analyses, including, but not limited to: Energy compliance calculations such as Building Regulations Part L and energy performance certificates. Advanced building performance modelling such as overheating / thermal comfort assessment, operational energy assessment. Energy strategies in support of planning (outline and detailed) and design development. Whilst the above will be the core responsibilities of the role, this does not preclude involvement in other workstreams within the discipline, i.e. whole life carbon, environmental assessment. Support in house Technical Excellence communities in advancing the firm's knowledge to allow us to stay at the cutting edge of knowledge in our industry. Support the mentoring and training of junior members of the team e.g. in workstream delivery, consultancy and project planning. What we are looking for You will have detailed knowledge, competence and qualifications in a selection of the following fields. It is not expected that applicants will have expertise in all of the below topics. Applicants will be expected to have focus areas and detailed knowledge within them and should demonstrate a willingness to gain expertise in other topic areas. Core competencies: Energy and building performance consultancy including Advanced simulation capabilities including Building Regulations Part L assessments using Elmhurst and IES Energy Performance Certificates Building Regulations Part O assessment Thermal comfort assessments Operational energy assessment including CIBSE TM54, ApacheSIM and ApacheHVAC Demonstrable experience in project leadership, including resource planning Demonstrable experience in training/mentoring junior team members Delivery of successful planning applications and experience of local authority collaboration. Experience in the local market and London market would be particularly advantageous. NABERS UK design for performance Parametric building/energy performance analysis (e.g. Rhino) Developing fee proposals About you Experience working within sustainability consultancy, you will be looking for a new challenge within a practice at the very forefront of our field. Qualified and recognised in industry preferably working towards Chartered status. Chartered status would be advantageous. You will bring expertise and passion for creating sustainable solutions. You will be confident in leading energy workshops with design teams. You will relish being part of dynamic team within a progressive and well respected firm. You will have good communication skills and an enthusiasm for working within a team environment. Demonstrable experience working with clients / contractors / architects in a design oriented / consultant role. Excellent organisational and planning skills to effectively work to timescales and deadlines for multiple projects at one time. Self awareness, an open mind, and a spirit of generosity Experience of supporting others to develop knowledge, skills, and confidence. How to apply To apply simply complete a CV profile and submit your application, or for further information please contact If shortlisted, one of our recruitment team will be in touch to arrange an introductory call (about 30 minutes) to discuss the role and your experience in more detail. From there, successful candidates will be invited to attend a panel interview, either via Microsoft Teams or in person at one of our offices. Adjustments and accommodations If there are adjustments or accommodations that we can put in place to help you participate and give your best at any stage of the recruitment process (whether relating to disability, neurodivergence or anything else) please let us know. We have a Preferred Supplier List of trusted partners who assist us when required. We do not acknowledge speculative CVs or unsolicited candidate introductions from agencies not on the list.
Feb 28, 2026
Full time
Principal Sustainability Consultant (Energy focus) - (2097) Location Bristol - Bristol, BS32 4UB GB (Primary) Cardiff - Cardiff, CF23 8RD GB Travel Job Type Full Time Category Sustainability Job Description Principal - Sustainability Role (Energy focus) Bristol/Cardiff About us Hoare Lea is a human centric and planet conscious engineering consultancy. We offer intelligent and sustainable solutions to complex design challenges for the built environment throughout the UK and further afield. We provide a wide range of engineering and consultancy services, including sustainability, acoustics, air quality, building services (MEP), fire, lighting, and security to name but a few. Together, our highly skilled teams use technical expertise and problem solving skills to bring buildings to life. We ensure that whatever the building, its design is outstanding, and its operations meet the needs of the communities it serves. We are as committed to providing an environment where everyone can realise their unique potential. So, in joining Hoare Lea, you will experience a business that enriches your knowledge, supports your wellbeing, and welcomes your individuality. You'll have the opportunity to participate in our 9 day fortnight scheme, thriving community groups, varied social and networking events, and extensive professional and technical development schemes. We also offer an extensive benefits package, including private medical cover, electric vehicle salary sacrifice scheme, stock options, and up to 30 days of annual leave. Whatever your ambitions or circumstances, our aim is to enable everyone to develop their knowledge, give their best, and enjoy what they do. We provide a diverse sustainability consultancy service promoting sustainable development for a range of projects across all sectors. The Sustainability discipline is an industry leader in its approach to sustainable design, construction and building operation. Focused on achieving ever greater standards of environmental sustainability, the discipline thrives on its dynamic, innovative, and ambitious working culture. This is a rare opportunity to grow not only your own career, but the industry approach to your field of expertise as a whole. Why work for us? Hoare Lea is an award winning engineering consultancy with a creative team of engineers, designers, and technical specialists. We provide innovative solutions to complex engineering and design challenges for buildings. Hoare Lea were an early adopter of Design for Performance (DfP), taking our pioneer project (Timber Square) to become the UK's first NABERSUK Design for Performance project to complete the Independent Design Review and score 5 design reviewed target rating. With a focus on human centred, environmentally sustainable design, Hoare Lea delivered the world's first workplace fit out to achieve both BREEAM Outstanding and WELL Certified Gold. Our clients are industry leading, always striving to achieve the best and to push the boundaries of sustainability. At Hoare Lea you'll have the opportunity to not just work on exciting projects but to also engage with the industry. Hoare Lea regularly collaborate with UKGBC, CIBSE and were one of the first to sign up to support the Building Services Engineers Declare initiative. You'll be part of progressive and exciting projects, able to experience innovative schemes and gain knowledge across all sectors. With a structured Career Paths Framework, you'll have a clear understanding of the pathway for advancing your career. About the role We have a brand new opportunity for a Principal Sustainability Consultant, with an energy focus, to join our South West Business Unit and Sustainability team based. The role can be based in our Bristol or Cardiff offices and will be part of our broader Sustainability discipline which has a presence in every Hoare Lea office across the country. In this key and varied role, you can expect to: Act as Discipline (sustainability) Project Lead for medium to large scale projects at all RIBA stages including the delivery of documents to support outline and detailed planning submissions. Act as Workstream Lead, taking ownership on delivery, supporting senior team members in project delivery of large scale projects. Develop and coordinate resource and project plans where acting as Discipline Project Lead and support Discipline Project Lead in the development of resource plans where acting as Workstream Lead. Lead workshops with the client and design team and communicate information in a clear and concise manner. Effectively delegate, manage and review work undertaken by others. Be responsible for undertaking and supporting others on a range of detailed analyses, including, but not limited to: Energy compliance calculations such as Building Regulations Part L and energy performance certificates. Advanced building performance modelling such as overheating / thermal comfort assessment, operational energy assessment. Energy strategies in support of planning (outline and detailed) and design development. Whilst the above will be the core responsibilities of the role, this does not preclude involvement in other workstreams within the discipline, i.e. whole life carbon, environmental assessment. Support in house Technical Excellence communities in advancing the firm's knowledge to allow us to stay at the cutting edge of knowledge in our industry. Support the mentoring and training of junior members of the team e.g. in workstream delivery, consultancy and project planning. What we are looking for You will have detailed knowledge, competence and qualifications in a selection of the following fields. It is not expected that applicants will have expertise in all of the below topics. Applicants will be expected to have focus areas and detailed knowledge within them and should demonstrate a willingness to gain expertise in other topic areas. Core competencies: Energy and building performance consultancy including Advanced simulation capabilities including Building Regulations Part L assessments using Elmhurst and IES Energy Performance Certificates Building Regulations Part O assessment Thermal comfort assessments Operational energy assessment including CIBSE TM54, ApacheSIM and ApacheHVAC Demonstrable experience in project leadership, including resource planning Demonstrable experience in training/mentoring junior team members Delivery of successful planning applications and experience of local authority collaboration. Experience in the local market and London market would be particularly advantageous. NABERS UK design for performance Parametric building/energy performance analysis (e.g. Rhino) Developing fee proposals About you Experience working within sustainability consultancy, you will be looking for a new challenge within a practice at the very forefront of our field. Qualified and recognised in industry preferably working towards Chartered status. Chartered status would be advantageous. You will bring expertise and passion for creating sustainable solutions. You will be confident in leading energy workshops with design teams. You will relish being part of dynamic team within a progressive and well respected firm. You will have good communication skills and an enthusiasm for working within a team environment. Demonstrable experience working with clients / contractors / architects in a design oriented / consultant role. Excellent organisational and planning skills to effectively work to timescales and deadlines for multiple projects at one time. Self awareness, an open mind, and a spirit of generosity Experience of supporting others to develop knowledge, skills, and confidence. How to apply To apply simply complete a CV profile and submit your application, or for further information please contact If shortlisted, one of our recruitment team will be in touch to arrange an introductory call (about 30 minutes) to discuss the role and your experience in more detail. From there, successful candidates will be invited to attend a panel interview, either via Microsoft Teams or in person at one of our offices. Adjustments and accommodations If there are adjustments or accommodations that we can put in place to help you participate and give your best at any stage of the recruitment process (whether relating to disability, neurodivergence or anything else) please let us know. We have a Preferred Supplier List of trusted partners who assist us when required. We do not acknowledge speculative CVs or unsolicited candidate introductions from agencies not on the list.
Do you have significant experience at senior level working with vulnerable young people? Handcrafted seeks their new Director for Young People. Hours: Full time, 37.5 hours per week and will consider part time/flexible hours. Location: Based from one of the hubs in Gateshead or Durham with travel to other hubs. Can you demonstrate the below? Strong strategic leadership skills with the ability to shape vision, drive improvement, and lead organisational development within young people's services In-depth understanding of safeguarding, risk management, trauma-informed practice at senior level Strong communication skills and the ability to engage young people, teams and external partners Do you have experience in the following? Leading teams, supervising staff and developing professional practice Managing safeguarding concerns, coordinating multi agency responses and ensuring compliance Operational leadership within social care, education or supportive housing You will also have the strong personal commitment to Christian ethos of Handcrafted through prayer, practical action and ways of working. Download the candidate pack for full details, responsibilities and person specification. This role is subject to a DBS check, which will be carried out by the employer. Your application should include your CV and supporting statement. Key dates: Closing date for applications: 24 March 2026 Charisma vetting interviews must be completed by 31 March 2026 prior to shortlisting. Interviews with Handcrafted: TBC We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.
Feb 28, 2026
Full time
Do you have significant experience at senior level working with vulnerable young people? Handcrafted seeks their new Director for Young People. Hours: Full time, 37.5 hours per week and will consider part time/flexible hours. Location: Based from one of the hubs in Gateshead or Durham with travel to other hubs. Can you demonstrate the below? Strong strategic leadership skills with the ability to shape vision, drive improvement, and lead organisational development within young people's services In-depth understanding of safeguarding, risk management, trauma-informed practice at senior level Strong communication skills and the ability to engage young people, teams and external partners Do you have experience in the following? Leading teams, supervising staff and developing professional practice Managing safeguarding concerns, coordinating multi agency responses and ensuring compliance Operational leadership within social care, education or supportive housing You will also have the strong personal commitment to Christian ethos of Handcrafted through prayer, practical action and ways of working. Download the candidate pack for full details, responsibilities and person specification. This role is subject to a DBS check, which will be carried out by the employer. Your application should include your CV and supporting statement. Key dates: Closing date for applications: 24 March 2026 Charisma vetting interviews must be completed by 31 March 2026 prior to shortlisting. Interviews with Handcrafted: TBC We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.
Managing Director - Onggi Korean Concept (UK) Location: London Reports to: Kelly Choi - Founder Type: Full time, Permanent About Onggi Korean Onggi Korean is a vibrant, modern Korean street food kiosk concept inspired by the bold flavours, creativity and warmth of Korean culture. We have our kiosk in Kings Cross, London, with ambitious plans to scale across the UK and beyond, following the successful growth trajectory of our sister brand Sushi Daily (part of KellyDeli). We are now seeking a Managing Director to help take Onggi from an early stage footprint to a nationally and eventually internationally recognised food to go brand. This is a pivotal strategic hire and will serve as the driving force behind Onggi's commercial growth, brand development, and multi site expansion. Role Overview The Managing Director will take full ownership of Onggi's strategic direction, commercial performance, and expansion roadmap. This is a commercially led, scale up leadership role, ideal for a former Director-level leader from a multi site food retail, QSR, or franchise environment. You will build the foundations for scalable growth, sell the concept to major retailers, secure national/multi country retail partnerships, design the commercial model, and shape the expansion from tens to hundreds of locations. This is a hands on, in market leadership role requiring both strategic thinking and operational credibility. Key Responsibilities Strategic & Concept Leadership Define and execute Onggi's long term commercial and expansion strategy, aligned with the Founder's vision. Build the growth blueprint: commercial model, franchise/partnership approach, organisational structure, and scalability frameworks. Lead cross functional teams (Operations, Quality, Marketing, Supply Chain, Finance) to deliver sustained growth. Act as the concept's ambassador with retailers, partners, and internal teams. Commercial Growth & Retail Partnerships Drive commercial performance across the business: P&Ls, budgets, forecasts, and profitability improvement. Secure national or multi country retail partnerships, negotiating and closing long term commercial agreements. Present and sell the concept to major retailers, building strategic relationships that accelerate growth. Identify commercial opportunities, alternative channels, and innovation avenues to broaden Onggi's reach. Expansion & New Market Development Build and manage a pipeline of new kiosk opportunities in the UK and future international markets. Lead end to end new site launches: retail negotiation, planning, build out, training, and post opening optimisation. Establish scalable playbooks, site selection criteria, and frameworks for rapid multi site expansion. 4. Operational Excellence Oversee the successful performance of the kiosk network, ensuring best in class food quality, service, and brand consistency. Design scalable SOPs, operating standards, and performance metrics suitable for a growing multi country estate. Ensure compliance with food safety, health & safety, and internal quality standards. Leadership & Culture Lead and inspire a growing cross functional team, creating clear KPIs, priorities, and accountability. Build a high performance culture that blends entrepreneurial agility with operational discipline. Work closely with the Founder to translate vision into actionable growth plans and execution. Brand & Customer Experience Ensure Marketing delivers compelling local campaigns, content, promotions, and brand storytelling. Maintain the authenticity of the Onggi Korean customer experience across all kiosks and future channels. About You Experience: Experience scaling a multi site food retail, QSR, franchise, or kiosk led business. Proven track record delivering commercial growth, negotiating high value retail partnerships, and scaling concepts from tens to hundreds of sites. Experience working closely with a founder or entrepreneurial leader. Demonstrated success opening new stores, leading multi site operations, and building scalable systems and teams. Multi country expansion experience (ideal). Understanding of or affinity with Korean culture and food (a plus). Skills & Attributes Commercially sharp, strategic thinker with strong P&L ownership and financial acumen. Comfortable operating autonomously in a high growth environment and making effective decisions with limited structure. Strong communicator and relationship builder, able to influence retailers, partners, and internal teams. Entrepreneurial, pragmatic, hands on, and deeply committed to building a new brand from the ground up. What We Offer An opportunity to build and shape a brand from the ground up. A highly entrepreneurial environment backed by the success and infrastructure of KellyDeli. Autonomy, influence, and the chance to play a key leadership role in national expansion.
Feb 28, 2026
Full time
Managing Director - Onggi Korean Concept (UK) Location: London Reports to: Kelly Choi - Founder Type: Full time, Permanent About Onggi Korean Onggi Korean is a vibrant, modern Korean street food kiosk concept inspired by the bold flavours, creativity and warmth of Korean culture. We have our kiosk in Kings Cross, London, with ambitious plans to scale across the UK and beyond, following the successful growth trajectory of our sister brand Sushi Daily (part of KellyDeli). We are now seeking a Managing Director to help take Onggi from an early stage footprint to a nationally and eventually internationally recognised food to go brand. This is a pivotal strategic hire and will serve as the driving force behind Onggi's commercial growth, brand development, and multi site expansion. Role Overview The Managing Director will take full ownership of Onggi's strategic direction, commercial performance, and expansion roadmap. This is a commercially led, scale up leadership role, ideal for a former Director-level leader from a multi site food retail, QSR, or franchise environment. You will build the foundations for scalable growth, sell the concept to major retailers, secure national/multi country retail partnerships, design the commercial model, and shape the expansion from tens to hundreds of locations. This is a hands on, in market leadership role requiring both strategic thinking and operational credibility. Key Responsibilities Strategic & Concept Leadership Define and execute Onggi's long term commercial and expansion strategy, aligned with the Founder's vision. Build the growth blueprint: commercial model, franchise/partnership approach, organisational structure, and scalability frameworks. Lead cross functional teams (Operations, Quality, Marketing, Supply Chain, Finance) to deliver sustained growth. Act as the concept's ambassador with retailers, partners, and internal teams. Commercial Growth & Retail Partnerships Drive commercial performance across the business: P&Ls, budgets, forecasts, and profitability improvement. Secure national or multi country retail partnerships, negotiating and closing long term commercial agreements. Present and sell the concept to major retailers, building strategic relationships that accelerate growth. Identify commercial opportunities, alternative channels, and innovation avenues to broaden Onggi's reach. Expansion & New Market Development Build and manage a pipeline of new kiosk opportunities in the UK and future international markets. Lead end to end new site launches: retail negotiation, planning, build out, training, and post opening optimisation. Establish scalable playbooks, site selection criteria, and frameworks for rapid multi site expansion. 4. Operational Excellence Oversee the successful performance of the kiosk network, ensuring best in class food quality, service, and brand consistency. Design scalable SOPs, operating standards, and performance metrics suitable for a growing multi country estate. Ensure compliance with food safety, health & safety, and internal quality standards. Leadership & Culture Lead and inspire a growing cross functional team, creating clear KPIs, priorities, and accountability. Build a high performance culture that blends entrepreneurial agility with operational discipline. Work closely with the Founder to translate vision into actionable growth plans and execution. Brand & Customer Experience Ensure Marketing delivers compelling local campaigns, content, promotions, and brand storytelling. Maintain the authenticity of the Onggi Korean customer experience across all kiosks and future channels. About You Experience: Experience scaling a multi site food retail, QSR, franchise, or kiosk led business. Proven track record delivering commercial growth, negotiating high value retail partnerships, and scaling concepts from tens to hundreds of sites. Experience working closely with a founder or entrepreneurial leader. Demonstrated success opening new stores, leading multi site operations, and building scalable systems and teams. Multi country expansion experience (ideal). Understanding of or affinity with Korean culture and food (a plus). Skills & Attributes Commercially sharp, strategic thinker with strong P&L ownership and financial acumen. Comfortable operating autonomously in a high growth environment and making effective decisions with limited structure. Strong communicator and relationship builder, able to influence retailers, partners, and internal teams. Entrepreneurial, pragmatic, hands on, and deeply committed to building a new brand from the ground up. What We Offer An opportunity to build and shape a brand from the ground up. A highly entrepreneurial environment backed by the success and infrastructure of KellyDeli. Autonomy, influence, and the chance to play a key leadership role in national expansion.
Overview The Customer Success Manager is essential in driving customer engagement and maximizing product usage, serving as the primary liaison for our customers. This role ensures that customers fully adopt and leverage our solutions to achieve their objectives, deriving maximum value from their investments. Responsibilities include cultivating and maintaining long-lasting customer relationships, developing and executing personalized success plans, and facilitating seamless onboarding and training experiences. A critical focus is placed on closely monitoring adoption trends and usage patterns, and implementing strategies to boost product engagement and satisfaction. Regular check-ins and quarterly reviews are conducted to align with customer goals, while collaboration with sales identifies retention and expansion opportunities. This role also serves as a customer advocate, gathering feedback to influence product development, and partners with internal teams to align customer success with broader business objectives. Success is measured by metrics such as time to first value, customer health scores, and adoption rates of new features. (Note: This description has been reformatted from the original to meet the required formatting standards while preserving content.) About the Role In this opportunity as a Customer Success Manager (Tax & Trade), you will play a critical role in driving customer value, adoption, and long term success. You will serve as the primary trusted advisor for your customer portfolio, ensuring clients fully adopt and leverage our Tax & Trade solutions to achieve their business and compliance objectives. Your Responsibilities Cultivate and sustain strong relationships with key customer stakeholders, acting as the primary point of contact for ongoing engagement, support, and strategic guidance. Design and execute tailored customer success plans aligned to each customer's objectives, regulatory context, and maturity, ensuring measurable outcomes and value realization. Proactively identify retention and churn risks, develop targeted mitigation strategies, and triage issues with the appropriate internal teams to protect customer outcomes and renewals. Conduct regular customer check-ins and Executive Business Reviews (EBRs) to review progress, align on priorities, and proactively address risks or opportunities. Monitor and analyze product usage and adoption trends, identifying barriers to adoption and implementing targeted strategies to increase engagement, feature utilization, and customer health. Track and manage key success metrics, including customer health scores, adoption of new features, time to first value, and overall satisfaction. Collaborate closely with Sales to support renewals and identify expansion opportunities, including upsell and cross-sell initiatives, while helping customers evolve and challenge their goals. Act as the voice of the customer, gathering insights and feedback to inform product development, roadmap prioritization, and go-to-market strategies. Develop customer success stories and case studies that demonstrate the value and impact of Tax & Trade solutions. Partner cross-functionally with Sales, Product, Marketing, and other internal teams to align customer success initiatives with broader business objectives and strategic account plans. Success in this role is measured through strong customer outcomes, high retention rates, increased product adoption, and long-term customer advocacy. About You You're a strong fit for the role of Customer Success Manager if you bring the following experience, skills, and mindset: Bachelor's degree, preferably in Law, Business, Finance, Economics, or a related field (or equivalent professional experience). 3-5 years of relevant experience in Customer Success, Account Management, Consulting, or a client-facing role within SaaS, Tax, Trade, Regulatory, or Financial Services environments. Strong interest in technology and software solutions, with a willingness to learn and work with innovative, AI-enabled products. Proven ability to build trusted, long-term customer relationships and engage effectively with stakeholders at multiple levels. Analytical mindset with the ability to interpret usage data, adoption metrics, and customer health indicators to drive proactive action. Excellent communication, presentation, and stakeholder-management skills. Positive, customer-centric attitude with strong problem-solving capabilities and a proactive approach to managing risk and change. Demonstrated ability to work effectively in cross-functional teams, contributing to shared goals and exceptional customer experiences. Comfortable operating in a regulated and detail-oriented domain, balancing customer needs with compliance and product best practices. What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on
Feb 28, 2026
Full time
Overview The Customer Success Manager is essential in driving customer engagement and maximizing product usage, serving as the primary liaison for our customers. This role ensures that customers fully adopt and leverage our solutions to achieve their objectives, deriving maximum value from their investments. Responsibilities include cultivating and maintaining long-lasting customer relationships, developing and executing personalized success plans, and facilitating seamless onboarding and training experiences. A critical focus is placed on closely monitoring adoption trends and usage patterns, and implementing strategies to boost product engagement and satisfaction. Regular check-ins and quarterly reviews are conducted to align with customer goals, while collaboration with sales identifies retention and expansion opportunities. This role also serves as a customer advocate, gathering feedback to influence product development, and partners with internal teams to align customer success with broader business objectives. Success is measured by metrics such as time to first value, customer health scores, and adoption rates of new features. (Note: This description has been reformatted from the original to meet the required formatting standards while preserving content.) About the Role In this opportunity as a Customer Success Manager (Tax & Trade), you will play a critical role in driving customer value, adoption, and long term success. You will serve as the primary trusted advisor for your customer portfolio, ensuring clients fully adopt and leverage our Tax & Trade solutions to achieve their business and compliance objectives. Your Responsibilities Cultivate and sustain strong relationships with key customer stakeholders, acting as the primary point of contact for ongoing engagement, support, and strategic guidance. Design and execute tailored customer success plans aligned to each customer's objectives, regulatory context, and maturity, ensuring measurable outcomes and value realization. Proactively identify retention and churn risks, develop targeted mitigation strategies, and triage issues with the appropriate internal teams to protect customer outcomes and renewals. Conduct regular customer check-ins and Executive Business Reviews (EBRs) to review progress, align on priorities, and proactively address risks or opportunities. Monitor and analyze product usage and adoption trends, identifying barriers to adoption and implementing targeted strategies to increase engagement, feature utilization, and customer health. Track and manage key success metrics, including customer health scores, adoption of new features, time to first value, and overall satisfaction. Collaborate closely with Sales to support renewals and identify expansion opportunities, including upsell and cross-sell initiatives, while helping customers evolve and challenge their goals. Act as the voice of the customer, gathering insights and feedback to inform product development, roadmap prioritization, and go-to-market strategies. Develop customer success stories and case studies that demonstrate the value and impact of Tax & Trade solutions. Partner cross-functionally with Sales, Product, Marketing, and other internal teams to align customer success initiatives with broader business objectives and strategic account plans. Success in this role is measured through strong customer outcomes, high retention rates, increased product adoption, and long-term customer advocacy. About You You're a strong fit for the role of Customer Success Manager if you bring the following experience, skills, and mindset: Bachelor's degree, preferably in Law, Business, Finance, Economics, or a related field (or equivalent professional experience). 3-5 years of relevant experience in Customer Success, Account Management, Consulting, or a client-facing role within SaaS, Tax, Trade, Regulatory, or Financial Services environments. Strong interest in technology and software solutions, with a willingness to learn and work with innovative, AI-enabled products. Proven ability to build trusted, long-term customer relationships and engage effectively with stakeholders at multiple levels. Analytical mindset with the ability to interpret usage data, adoption metrics, and customer health indicators to drive proactive action. Excellent communication, presentation, and stakeholder-management skills. Positive, customer-centric attitude with strong problem-solving capabilities and a proactive approach to managing risk and change. Demonstrated ability to work effectively in cross-functional teams, contributing to shared goals and exceptional customer experiences. Comfortable operating in a regulated and detail-oriented domain, balancing customer needs with compliance and product best practices. What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on
Join Our Client as an Azure Architect - Contract Opportunity Role Summary Due to ongoing strategic initiatives and expansion into cloud-first architectures, our Client is seeking an experienced Azure Architect to play a pivotal role in advancing their cloud infrastructure. This is an exciting opportunity for a skilled professional to contribute to high-profile projects, shape cloud strategies, and ensure optimal deployment of Azure services. The role is essential in supporting our Client's digital evolution and maintaining their competitive edge in the industry. Responsibilities Lead the design and implementation of enterprise-level Azure cloud solutions that meet business requirements and technical standards. Develop comprehensive cloud architecture strategies, ensuring scalability, security, and cost-effectiveness. Collaborate with cross-functional teams to translate business needs into robust cloud solutions. Provide hands-on guidance during the deployment of Azure services, including compute, storage, networking, and security components. Establish best practices for cloud security, compliance, and governance. Monitor cloud environments for performance, optimise configurations, and troubleshoot complex technical issues. Document architecture frameworks, standards, and operational procedures for ongoing maintenance and scalability. Essential Skills & Experience Proven experience as an Azure Solutions Architect or cloud architect with a strong understanding of Azure cloud platform services. Advanced knowledge of Azure architecture design principles, security, and compliance standards. Hands-on experience with deployment, configuration, and management of Azure resources. Familiarity with IaC tools such as ARM templates, Terraform, or similar. Excellent problem-solving skills and the ability to communicate complex technical concepts clearly. Relevant certifications, such as Microsoft Certified: Azure Solutions Architect Expert, are highly desirable. Desirable Skills & Experience Experience with hybrid cloud environments and integration with on-premises infrastructure. Knowledge of DevOps practices and CI/CD pipelines within Azure. Prior involvement in large-scale cloud migration projects. Strong understanding of cloud cost optimisation strategies. Call to Action If you are a motivated Azure expert ready to make a significant impact within a forward-thinking organisation, we encourage you to submit your CV. Join our Client's innovative team and help shape the future of cloud technology. We look forward to hearing from qualified candidates eager to take on this challenging and rewarding contract role.
Feb 28, 2026
Contractor
Join Our Client as an Azure Architect - Contract Opportunity Role Summary Due to ongoing strategic initiatives and expansion into cloud-first architectures, our Client is seeking an experienced Azure Architect to play a pivotal role in advancing their cloud infrastructure. This is an exciting opportunity for a skilled professional to contribute to high-profile projects, shape cloud strategies, and ensure optimal deployment of Azure services. The role is essential in supporting our Client's digital evolution and maintaining their competitive edge in the industry. Responsibilities Lead the design and implementation of enterprise-level Azure cloud solutions that meet business requirements and technical standards. Develop comprehensive cloud architecture strategies, ensuring scalability, security, and cost-effectiveness. Collaborate with cross-functional teams to translate business needs into robust cloud solutions. Provide hands-on guidance during the deployment of Azure services, including compute, storage, networking, and security components. Establish best practices for cloud security, compliance, and governance. Monitor cloud environments for performance, optimise configurations, and troubleshoot complex technical issues. Document architecture frameworks, standards, and operational procedures for ongoing maintenance and scalability. Essential Skills & Experience Proven experience as an Azure Solutions Architect or cloud architect with a strong understanding of Azure cloud platform services. Advanced knowledge of Azure architecture design principles, security, and compliance standards. Hands-on experience with deployment, configuration, and management of Azure resources. Familiarity with IaC tools such as ARM templates, Terraform, or similar. Excellent problem-solving skills and the ability to communicate complex technical concepts clearly. Relevant certifications, such as Microsoft Certified: Azure Solutions Architect Expert, are highly desirable. Desirable Skills & Experience Experience with hybrid cloud environments and integration with on-premises infrastructure. Knowledge of DevOps practices and CI/CD pipelines within Azure. Prior involvement in large-scale cloud migration projects. Strong understanding of cloud cost optimisation strategies. Call to Action If you are a motivated Azure expert ready to make a significant impact within a forward-thinking organisation, we encourage you to submit your CV. Join our Client's innovative team and help shape the future of cloud technology. We look forward to hearing from qualified candidates eager to take on this challenging and rewarding contract role.
Go back Mersey and West Lancashire Teaching Hospitals NHS Trust Appointments/Call Centre Officer The closing date is 02 March 2026 An exciting and challenging opportunity has become available for an Appointments / Call Centre Officer within Patient Booking Services. The post holder will be responsible for providing clerical and administrative support to the department. You will work closely with a wide range of staff across the Organisation, including other hospitals, GP services and mainly, our patients. Previous applicants need not apply Main duties of the job To co-ordinate the booking of outpatient appointments for Medical/Surgical specialties across MWL Teaching Hospital NHS Trust. To schedule appointments ensuring that an efficient, timely and patient focussed service is provided and the clinical needs of patients are met in accordance with the current operating framework and the NHS constitution. The Appointments Department provides an operational service for MWL NHS Trust and other external Trusts. The Appointments department co-ordinates the outpatient appointment bookings for all specialties. This data is captured on a variety of computerised systems. About us Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites. We strongly believe that the communities we serve should all have access to Five Star Patient Care. Our Services Acute Care Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites. Primary Care Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital. Community Services Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre. Specialist Regional Services We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales. Achievements: • Rated Outstanding by CQC Inspection August 2018 • Top 100 places to work in the NHS (NHS Employers & Health Service Journal) • National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme Job responsibilities KEY DUTIES Enter tertiary referral letter details accurately onto the Patient Administration System (PAS) on a daily basis adhering to the timescales within the Trust Patient Access Policy and ensuring the outpatient entry is attached to the correct 18 week pathway with appropriate referral/pathway/referral source code. To deal with pending elective appointments and cancellations, liaising with all relevant staff (including Consultants, Outpatient Managers, Directorate Managers and clinical support staff). Escalating any issues/breaches to the Team Leader/Administration Services Co-ordinator. Meet/liaise with Consultants on a regular basis in order to manage outpatient clinics lists effectively whilst working within the Department of Health guidelines. Be responsible for the updating and accuracy on electronic systems. Independently compile clinic status lists 6 weeks in advance, taking into account the composition of lists to include, clinical urgency, diagnostic investigations, therapeutic investigations, complex procedures and 18 week referral to treatment target. Inputting information on to PAS and NHS e-referral. Liaise with Team Leader/Outpatient Manager and/or Directorate Managers to ensure clinic sessions are utilised when Consultants are on leave. If Consultants are on annual leave/professional leave ensure that Registrar/Staff Grade cover is in place prior to booking patients into clinic session. Book appointments using the PAS/NHS e-referral system and identify the type of outpatient appointment required. Obtain relevant reports/ information and request HRS/case notes. Update clinic of list changes due to cancellations/alterations. Frequently negotiate with nursing staff to provide additional outpatient clinics. Update the PAS system and NHS e-referral with all information following patient referral triage with all special requirements. To ensure management of all clinic requests/reductions/cancellations/clinic changes/patient requests are managed within sostenuto independently Order interpreters for patients attending outpatient clinics by e-mail. To arrange patient appointments by telephone/letter ensuring that patients are offered choice of date with reasonable notice in accordance with the current operating framework and the NHS constitution. Order all necessary equipment for appointments via Outpatient Managers by e-mail. Responsible for informing the Radiology/Cardio-Respiratory Department of additional clinics arranged. Take into account daily cancellations and alterations, contacting patients by telephone explaining in a polite and courteous manner reasons for cancellation. To follow the correct procedures and processes for all cancelled appointments and DNAs to ensure dates are re-booked and/or removed according to the Trust Patient Access Policy, escalating any issues. Manage Netcall reminder report ensuring outpatient slots are backfilled maximising outpatient capacity. Advise patients of all available options with empathy and discretion particularly when dealing with aggrieved patients regarding outpatient waiting list enquires. Significant conversations including outcomes are to be recorded on PAS. Monitor and maintain the Patient Target Lists (PTL) for each speciality and individual Consultants, including the maintenance of the RTT and liaise with Directorate Managers on a regular basis. Monthly validation of 18 week (PTL) for each speciality to maintain 18 weeks, ensure patient availability and/or still require appointment. Monitor and maintain the Outpatient waiting list reports for individual specialities ensuring that all patients are booked in accordance with Multi-Disciplinary Team guidelines and Department of Health guidelines. Book linked appointments foe ENT and Ophthalmology prior to appointment date. Complete data checks on computerised systems (PAS, NHS e-referral, EDMS) amending any changes e.g. appointment procedures, patient details, patient/hospital cancellations or time changes due to allergy risks etc. Complete Netcall cancellation report, slot availability report within ers, sostenuto, net account on a daily basis. ASI report managed independently within DOH guidelines for Paper Switch Off Compliance Management of pas admin reports, clinic changes/amendments for all specialty clinics and directorates Set up and amendments of clinic schedules on PAS system Training/mentoring of staff on all roles within the Appointments Department To ensure that all two-week rule referrals/upgrades are managed independently within DOH guidelines on PAS and NHS e-referral system. To ensure all case notes are requested and available for appointments in line with local standards and protocols. Ensure that any documentation in relation to the patient is sent to the Health Records Department to be scanned onto EDMS (Electronic Document Management System). To file all correspondence and documents, as required, thereby maintaining an effective filing system. Organise and order stationary items as appropriate. Deal appropriately with concerns from staff in line with Trust policy. To provide cover for colleagues during periods of annual leave and sickness. Mentor and train relevant staff as required by the Team Leaders or Administrative Services Co-ordinator. Participate in call centre rotation. Liaise with other hospitals both NHS and private, GPs, secretarial, clerical, wards, and cancer services. Following PTL meeting, complete actions for individual specialities and update capacity for Directorate Managers. To work in a flexible manner in accordance with the Trust policy. Any other duties required by Line Manager. Person Specification Qualifications Educated to GCSE level and/or equivalent qualification and/or equivalent experience NVQ Level 2 in Business Administration and working towards Level 3 and/or equivalent knowledge through formal training and/or experience Knowledge & Experience Call Centre experience Excellent IT skills with knowledge and experience of Microsoft office products Previous clerical experience Previous NHS experience Knowledge of medical terminology Experience of mentoring and training staff Skills Word Processing Skills Self-motivated and able to work with limited supervision Ability to use own initiative and respond to new challenges Ability to manage/prioritise own workload Ability to accurately maintain computerise and manual systems Ability to work as part of a team Ability to mentor and train staff Excellent interpersonal skills . click apply for full job details
Feb 28, 2026
Full time
Go back Mersey and West Lancashire Teaching Hospitals NHS Trust Appointments/Call Centre Officer The closing date is 02 March 2026 An exciting and challenging opportunity has become available for an Appointments / Call Centre Officer within Patient Booking Services. The post holder will be responsible for providing clerical and administrative support to the department. You will work closely with a wide range of staff across the Organisation, including other hospitals, GP services and mainly, our patients. Previous applicants need not apply Main duties of the job To co-ordinate the booking of outpatient appointments for Medical/Surgical specialties across MWL Teaching Hospital NHS Trust. To schedule appointments ensuring that an efficient, timely and patient focussed service is provided and the clinical needs of patients are met in accordance with the current operating framework and the NHS constitution. The Appointments Department provides an operational service for MWL NHS Trust and other external Trusts. The Appointments department co-ordinates the outpatient appointment bookings for all specialties. This data is captured on a variety of computerised systems. About us Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites. We strongly believe that the communities we serve should all have access to Five Star Patient Care. Our Services Acute Care Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites. Primary Care Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital. Community Services Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre. Specialist Regional Services We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales. Achievements: • Rated Outstanding by CQC Inspection August 2018 • Top 100 places to work in the NHS (NHS Employers & Health Service Journal) • National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme Job responsibilities KEY DUTIES Enter tertiary referral letter details accurately onto the Patient Administration System (PAS) on a daily basis adhering to the timescales within the Trust Patient Access Policy and ensuring the outpatient entry is attached to the correct 18 week pathway with appropriate referral/pathway/referral source code. To deal with pending elective appointments and cancellations, liaising with all relevant staff (including Consultants, Outpatient Managers, Directorate Managers and clinical support staff). Escalating any issues/breaches to the Team Leader/Administration Services Co-ordinator. Meet/liaise with Consultants on a regular basis in order to manage outpatient clinics lists effectively whilst working within the Department of Health guidelines. Be responsible for the updating and accuracy on electronic systems. Independently compile clinic status lists 6 weeks in advance, taking into account the composition of lists to include, clinical urgency, diagnostic investigations, therapeutic investigations, complex procedures and 18 week referral to treatment target. Inputting information on to PAS and NHS e-referral. Liaise with Team Leader/Outpatient Manager and/or Directorate Managers to ensure clinic sessions are utilised when Consultants are on leave. If Consultants are on annual leave/professional leave ensure that Registrar/Staff Grade cover is in place prior to booking patients into clinic session. Book appointments using the PAS/NHS e-referral system and identify the type of outpatient appointment required. Obtain relevant reports/ information and request HRS/case notes. Update clinic of list changes due to cancellations/alterations. Frequently negotiate with nursing staff to provide additional outpatient clinics. Update the PAS system and NHS e-referral with all information following patient referral triage with all special requirements. To ensure management of all clinic requests/reductions/cancellations/clinic changes/patient requests are managed within sostenuto independently Order interpreters for patients attending outpatient clinics by e-mail. To arrange patient appointments by telephone/letter ensuring that patients are offered choice of date with reasonable notice in accordance with the current operating framework and the NHS constitution. Order all necessary equipment for appointments via Outpatient Managers by e-mail. Responsible for informing the Radiology/Cardio-Respiratory Department of additional clinics arranged. Take into account daily cancellations and alterations, contacting patients by telephone explaining in a polite and courteous manner reasons for cancellation. To follow the correct procedures and processes for all cancelled appointments and DNAs to ensure dates are re-booked and/or removed according to the Trust Patient Access Policy, escalating any issues. Manage Netcall reminder report ensuring outpatient slots are backfilled maximising outpatient capacity. Advise patients of all available options with empathy and discretion particularly when dealing with aggrieved patients regarding outpatient waiting list enquires. Significant conversations including outcomes are to be recorded on PAS. Monitor and maintain the Patient Target Lists (PTL) for each speciality and individual Consultants, including the maintenance of the RTT and liaise with Directorate Managers on a regular basis. Monthly validation of 18 week (PTL) for each speciality to maintain 18 weeks, ensure patient availability and/or still require appointment. Monitor and maintain the Outpatient waiting list reports for individual specialities ensuring that all patients are booked in accordance with Multi-Disciplinary Team guidelines and Department of Health guidelines. Book linked appointments foe ENT and Ophthalmology prior to appointment date. Complete data checks on computerised systems (PAS, NHS e-referral, EDMS) amending any changes e.g. appointment procedures, patient details, patient/hospital cancellations or time changes due to allergy risks etc. Complete Netcall cancellation report, slot availability report within ers, sostenuto, net account on a daily basis. ASI report managed independently within DOH guidelines for Paper Switch Off Compliance Management of pas admin reports, clinic changes/amendments for all specialty clinics and directorates Set up and amendments of clinic schedules on PAS system Training/mentoring of staff on all roles within the Appointments Department To ensure that all two-week rule referrals/upgrades are managed independently within DOH guidelines on PAS and NHS e-referral system. To ensure all case notes are requested and available for appointments in line with local standards and protocols. Ensure that any documentation in relation to the patient is sent to the Health Records Department to be scanned onto EDMS (Electronic Document Management System). To file all correspondence and documents, as required, thereby maintaining an effective filing system. Organise and order stationary items as appropriate. Deal appropriately with concerns from staff in line with Trust policy. To provide cover for colleagues during periods of annual leave and sickness. Mentor and train relevant staff as required by the Team Leaders or Administrative Services Co-ordinator. Participate in call centre rotation. Liaise with other hospitals both NHS and private, GPs, secretarial, clerical, wards, and cancer services. Following PTL meeting, complete actions for individual specialities and update capacity for Directorate Managers. To work in a flexible manner in accordance with the Trust policy. Any other duties required by Line Manager. Person Specification Qualifications Educated to GCSE level and/or equivalent qualification and/or equivalent experience NVQ Level 2 in Business Administration and working towards Level 3 and/or equivalent knowledge through formal training and/or experience Knowledge & Experience Call Centre experience Excellent IT skills with knowledge and experience of Microsoft office products Previous clerical experience Previous NHS experience Knowledge of medical terminology Experience of mentoring and training staff Skills Word Processing Skills Self-motivated and able to work with limited supervision Ability to use own initiative and respond to new challenges Ability to manage/prioritise own workload Ability to accurately maintain computerise and manual systems Ability to work as part of a team Ability to mentor and train staff Excellent interpersonal skills . click apply for full job details
Salary: £65k to £75k pa (depending on experience) A leading print and communications company is searching for an individual to ensure the company is compliant with current, applicable International Standards (9001, 14001, 22301, 27001), Health and Safety legislation, and other standards to which the company is certified. You will manage the compliance department to: Responsibilities Maintain registers of legislation, particularly Environmental, Data Protection, and Health & Safety. Monitor new and proposed legislation. Audit compliance on a regular basis and report non conformance to the Directors. Ensure the department maintains management systems to comply with ISO 9001, 14001, 22301, 27001, CPAS, FSC/PEFC and Health and Safety legislation. Work with management to formulate company policies and procedures. Plan and coordinate employee awareness of company policies and procedures. Plan, direct and coordinate the quality assurance activities undertaken and serve as the catalyst in developing, promoting, implementing and maintaining a quality improvement programme. Assist top management to identify, assess and mitigate operational, strategic and reputational risk. Maintain a risk register, risk treatment plans and business impact analysis. Promote a risk based management culture. Maintain a schedule of internal audits. Ensure internal auditors carry out and report on planned audits. Ensure that non conformances and arising preventative actions are tracked and closed. Manage external surveillance, due diligence and insurance assessor visits. Manage procedures to effectively investigate incidents and accidents, ensuring that root cause and preventative actions are adequately identified. Report activity weekly to the Management Team. Report on activity, KPIs and trends to the Board. GDPR & Data Protection Our client takes the adherence to GDPR laws extremely seriously. Candidates must have experience handling data confidentially, disclosing it only on a need to know basis, and processing data fairly and lawfully for the specific registered purpose, in line with national legislation and the organisation's policy on personal and business information such as contract prices and terms. Note: This position has now been filled.
Feb 28, 2026
Full time
Salary: £65k to £75k pa (depending on experience) A leading print and communications company is searching for an individual to ensure the company is compliant with current, applicable International Standards (9001, 14001, 22301, 27001), Health and Safety legislation, and other standards to which the company is certified. You will manage the compliance department to: Responsibilities Maintain registers of legislation, particularly Environmental, Data Protection, and Health & Safety. Monitor new and proposed legislation. Audit compliance on a regular basis and report non conformance to the Directors. Ensure the department maintains management systems to comply with ISO 9001, 14001, 22301, 27001, CPAS, FSC/PEFC and Health and Safety legislation. Work with management to formulate company policies and procedures. Plan and coordinate employee awareness of company policies and procedures. Plan, direct and coordinate the quality assurance activities undertaken and serve as the catalyst in developing, promoting, implementing and maintaining a quality improvement programme. Assist top management to identify, assess and mitigate operational, strategic and reputational risk. Maintain a risk register, risk treatment plans and business impact analysis. Promote a risk based management culture. Maintain a schedule of internal audits. Ensure internal auditors carry out and report on planned audits. Ensure that non conformances and arising preventative actions are tracked and closed. Manage external surveillance, due diligence and insurance assessor visits. Manage procedures to effectively investigate incidents and accidents, ensuring that root cause and preventative actions are adequately identified. Report activity weekly to the Management Team. Report on activity, KPIs and trends to the Board. GDPR & Data Protection Our client takes the adherence to GDPR laws extremely seriously. Candidates must have experience handling data confidentially, disclosing it only on a need to know basis, and processing data fairly and lawfully for the specific registered purpose, in line with national legislation and the organisation's policy on personal and business information such as contract prices and terms. Note: This position has now been filled.
A leading global pharmaceutical firm seeks a Head of Legal to act as a strategic partner to senior leadership. This role involves providing commercial legal guidance, leading a legal team, and overseeing compliance matters. The ideal candidate has over 10 years of in-house legal experience in the pharmaceutical sector and proven leadership skills. The position offers a hybrid working model, with a competitive package, and directly impacts patient health worldwide.
Feb 28, 2026
Full time
A leading global pharmaceutical firm seeks a Head of Legal to act as a strategic partner to senior leadership. This role involves providing commercial legal guidance, leading a legal team, and overseeing compliance matters. The ideal candidate has over 10 years of in-house legal experience in the pharmaceutical sector and proven leadership skills. The position offers a hybrid working model, with a competitive package, and directly impacts patient health worldwide.
About Fresha Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC. Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions. Fresha's ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google Role Overview Fresha is seeking a highly experienced and visionary Chief Financial Officer (CFO) to join our dynamic, fast-growing organisation. The CFO will play a pivotal role in defining Fresha's financial strategy and steering the company's continued global expansion. This role is ideal for someone who thrives in a fast-paced environment, enjoys autonomy, embraces complex challenges, and wants to make a significant impact. Key Accountabilities Develop and execute Fresha's financial strategy in alignment with growth objectives. Set financial goals, KPIs, and establish effective financial planning processes. Oversee accurate and timely financial reporting, analysis, and forecasting. Ensure compliance with accounting standards, regulatory requirements, and tax obligations. Lead budgeting and forecasting processes across the organisation. Monitor performance against budgets and forecasts, identifying and implementing corrective actions. Manage investor relations, including fundraising, capital structuring, and communications. Build and maintain strong relationships with financial institutions and external stakeholders. Identify, assess, and mitigate financial and operational risks through robust internal controls. Oversee cash flow, liquidity management, and working capital optimisation. Implement cash flow forecasting tools and treasury management strategies. Lead financial compliance, audits, and external regulatory reviews. Evaluate M&A opportunities, including modelling, valuation, due diligence, and negotiation support. Oversee and execute post-acquisition integration into Fresha's financial systems and processes. Build, lead, and develop a high-performing global finance team. Provide ongoing feedback, coaching, and career development opportunities within the team. Foster a culture of collaboration, innovation, accountability, and continuous improvement. Partner with executive leadership and cross-functional teams to support strategic decision-making. Act as a trusted advisor to the CEO and senior leadership by providing financial insights and recommendations. Identify, implement, and optimise financial technology and automation solutions. Drive continuous improvement and operational excellence across the finance function. Skills, Experience and Qualifications Bachelor's degree in Finance, Accounting, or a related discipline (Master's or CPA/ACA/ACCA highly desirable). Minimum 10 years' progressive experience in finance or accounting roles. At least 5 years in a senior leadership or executive finance position. Experience in high-growth technology, fintech, marketplace, or SaaS organisations strongly preferred. Deep expertise in financial planning and analysis, financial modelling, reporting, and accounting standards. Strong understanding of SaaS metrics, unit economics, and performance drivers. Demonstrated ability to design and execute financial strategies that support scale and business expansion. Proven success in investor relations, including fundraising and managing external financial stakeholders. Strong leadership capabilities with experience building and developing high-performing teams. Excellent analytical and problem-solving skills, with the ability to interpret complex data and identify actionable insights. Exceptional communication skills, with the ability to influence and present to senior stakeholders and diverse audiences. High level of commercial acumen with sound judgement and strategic thinking. Ability to thrive in a fast-paced, dynamic environment, demonstrating adaptability and resilience. Strong integrity, ethical judgement, and commitment to transparency and good governance. Inclusive workforce At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
Feb 28, 2026
Full time
About Fresha Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC. Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions. Fresha's ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google Role Overview Fresha is seeking a highly experienced and visionary Chief Financial Officer (CFO) to join our dynamic, fast-growing organisation. The CFO will play a pivotal role in defining Fresha's financial strategy and steering the company's continued global expansion. This role is ideal for someone who thrives in a fast-paced environment, enjoys autonomy, embraces complex challenges, and wants to make a significant impact. Key Accountabilities Develop and execute Fresha's financial strategy in alignment with growth objectives. Set financial goals, KPIs, and establish effective financial planning processes. Oversee accurate and timely financial reporting, analysis, and forecasting. Ensure compliance with accounting standards, regulatory requirements, and tax obligations. Lead budgeting and forecasting processes across the organisation. Monitor performance against budgets and forecasts, identifying and implementing corrective actions. Manage investor relations, including fundraising, capital structuring, and communications. Build and maintain strong relationships with financial institutions and external stakeholders. Identify, assess, and mitigate financial and operational risks through robust internal controls. Oversee cash flow, liquidity management, and working capital optimisation. Implement cash flow forecasting tools and treasury management strategies. Lead financial compliance, audits, and external regulatory reviews. Evaluate M&A opportunities, including modelling, valuation, due diligence, and negotiation support. Oversee and execute post-acquisition integration into Fresha's financial systems and processes. Build, lead, and develop a high-performing global finance team. Provide ongoing feedback, coaching, and career development opportunities within the team. Foster a culture of collaboration, innovation, accountability, and continuous improvement. Partner with executive leadership and cross-functional teams to support strategic decision-making. Act as a trusted advisor to the CEO and senior leadership by providing financial insights and recommendations. Identify, implement, and optimise financial technology and automation solutions. Drive continuous improvement and operational excellence across the finance function. Skills, Experience and Qualifications Bachelor's degree in Finance, Accounting, or a related discipline (Master's or CPA/ACA/ACCA highly desirable). Minimum 10 years' progressive experience in finance or accounting roles. At least 5 years in a senior leadership or executive finance position. Experience in high-growth technology, fintech, marketplace, or SaaS organisations strongly preferred. Deep expertise in financial planning and analysis, financial modelling, reporting, and accounting standards. Strong understanding of SaaS metrics, unit economics, and performance drivers. Demonstrated ability to design and execute financial strategies that support scale and business expansion. Proven success in investor relations, including fundraising and managing external financial stakeholders. Strong leadership capabilities with experience building and developing high-performing teams. Excellent analytical and problem-solving skills, with the ability to interpret complex data and identify actionable insights. Exceptional communication skills, with the ability to influence and present to senior stakeholders and diverse audiences. High level of commercial acumen with sound judgement and strategic thinking. Ability to thrive in a fast-paced, dynamic environment, demonstrating adaptability and resilience. Strong integrity, ethical judgement, and commitment to transparency and good governance. Inclusive workforce At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
Senior Estimator Permanent Market leading salary package Chorley Exciting opportunity for a Senior Estimator in Chorley with a market-leading salary package. Join a growing main contractor poised for a busy 2026. As a Senior Estimator, you will bring proven work-winning experience in new build affordable housing. The company delivers projects up to 19 million, primarily focusing on affordable housing and residential projects, with some commercial work as well. Key responsibilities include: - Meeting the estimating requirements of designated projects. - Collaborating closely with contracts management to ensure compliance with financial and regulatory standards. - Presenting bids based on site data. - Re-negotiating pricing for equipment or materials as necessary. - Ensuring financial accuracy of designated tenders. - Maintaining strong relationships with suppliers and subcontractors. - Working with the Estimator's and pre con team to enhance processes and procedures. In this role, you will prepare procurement packages for subcontractors and suppliers, ensuring competitive and accurate quotes. You will also support clients with budgeting and seek negotiated and repeat business. This is an excellent opportunity to join a reputable contractor with strong client relationships during a period of growth, allowing for career progression and leadership within the estimating department. To apply, please email your CV to (url removed) or contact (phone number removed). Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Feb 28, 2026
Full time
Senior Estimator Permanent Market leading salary package Chorley Exciting opportunity for a Senior Estimator in Chorley with a market-leading salary package. Join a growing main contractor poised for a busy 2026. As a Senior Estimator, you will bring proven work-winning experience in new build affordable housing. The company delivers projects up to 19 million, primarily focusing on affordable housing and residential projects, with some commercial work as well. Key responsibilities include: - Meeting the estimating requirements of designated projects. - Collaborating closely with contracts management to ensure compliance with financial and regulatory standards. - Presenting bids based on site data. - Re-negotiating pricing for equipment or materials as necessary. - Ensuring financial accuracy of designated tenders. - Maintaining strong relationships with suppliers and subcontractors. - Working with the Estimator's and pre con team to enhance processes and procedures. In this role, you will prepare procurement packages for subcontractors and suppliers, ensuring competitive and accurate quotes. You will also support clients with budgeting and seek negotiated and repeat business. This is an excellent opportunity to join a reputable contractor with strong client relationships during a period of growth, allowing for career progression and leadership within the estimating department. To apply, please email your CV to (url removed) or contact (phone number removed). Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
A leading construction firm in Wokingham seeks a Senior Supervisor to oversee highways maintenance projects. Responsibilities include leading teams, ensuring compliance with safety regulations, and meeting project goals. Candidates should have knowledge of construction management, relevant certifications, and a proactive approach to problem-solving. The position offers competitive salary and benefits, including private medical care and professional development opportunities.
Feb 28, 2026
Full time
A leading construction firm in Wokingham seeks a Senior Supervisor to oversee highways maintenance projects. Responsibilities include leading teams, ensuring compliance with safety regulations, and meeting project goals. Candidates should have knowledge of construction management, relevant certifications, and a proactive approach to problem-solving. The position offers competitive salary and benefits, including private medical care and professional development opportunities.
About Saturn Saturn is building the operating system for financial advisers, powered by AI. Our mission is to democratise financial advice for one billion people by creating the most trusted, intelligent platform for financial planning and compliance. In just two years, we've become the UK market leader and our growth is compounding. We were part of YC S24 and recently raised a $15M Series A from Singular, Shapers, and YC to accelerate our next phase of growth. The Role We're looking for a Partner Support to be the front line for our customers, the person advisers reach out to when they need help, and the reason they trust Saturn to deliver. This is a hands on, customer facing role. You'll handle inbound support queries, help firms get the most out of Saturn's platform, troubleshoot issues, and work closely with Product Operations and Engineering. This role is a launchpad. You'll develop a deep understanding of how financial advisers work and what they need. People who excel here will have a clear path to grow into Partners, Partner Experience, Product, GTM and Operations. We're looking for someone early in their career who is hungry to learn, takes pride in doing things properly, and wants to build something meaningful. What You'll Do Be the first point of contact for customer experience Troubleshoot product issues and work with Product to ensure these aren't recurring Help onboard new firms to the platform, guiding users through setup, features, and best practices Build and maintain help documentation, FAQs, and support resources Spot patterns in support queries and feed insights back to Product - you'll be one of the closest people to the customer voice Track and manage support tickets with discipline Support the broader Partnerships team with operational tasks, customer comms, and ad hoc projects Who You Are 0-18 months of experience in any customer facing, support, or operations role A clear communicator - you write well, you're patient, and can explain with clarity Naturally organised and reliable Curious about technology and how products work Comfortable with ambiguity Care in every interaction Nice To Have Any exposure to financial services, wealth management, or fintech Experience using CRMs or Intercom What Values We're Looking For and what you can expect the Saturn team to be Pursue Greatness: Strive for excellence in everything you do, iterating, learning, growing, and embracing discipline to drive progress. Earn Trust: Build strong relationships through integrity, transparency, and delivering on your promises. Seek Truth: Be data driven, curious, and unafraid to challenge assumptions in pursuit of the best solutions. Be Audacious: Dream big, take ownership, take calculated risks, and push boundaries to create meaningful progress. Orbit Together: Collaborate with a shared mission, knowing collective success drives greater outcomes. Will to Care: Care about your team, customers and work to the extreme degree; Read Unreasonable Hospitality. What We Offer Competitive salary and equity Opportunity to build your life's work Autonomy and ownership in your work Offsites in Tropical places Dental and best in class medical insurance Budget for learning and professional growth Access to world class gym and wellness
Feb 28, 2026
Full time
About Saturn Saturn is building the operating system for financial advisers, powered by AI. Our mission is to democratise financial advice for one billion people by creating the most trusted, intelligent platform for financial planning and compliance. In just two years, we've become the UK market leader and our growth is compounding. We were part of YC S24 and recently raised a $15M Series A from Singular, Shapers, and YC to accelerate our next phase of growth. The Role We're looking for a Partner Support to be the front line for our customers, the person advisers reach out to when they need help, and the reason they trust Saturn to deliver. This is a hands on, customer facing role. You'll handle inbound support queries, help firms get the most out of Saturn's platform, troubleshoot issues, and work closely with Product Operations and Engineering. This role is a launchpad. You'll develop a deep understanding of how financial advisers work and what they need. People who excel here will have a clear path to grow into Partners, Partner Experience, Product, GTM and Operations. We're looking for someone early in their career who is hungry to learn, takes pride in doing things properly, and wants to build something meaningful. What You'll Do Be the first point of contact for customer experience Troubleshoot product issues and work with Product to ensure these aren't recurring Help onboard new firms to the platform, guiding users through setup, features, and best practices Build and maintain help documentation, FAQs, and support resources Spot patterns in support queries and feed insights back to Product - you'll be one of the closest people to the customer voice Track and manage support tickets with discipline Support the broader Partnerships team with operational tasks, customer comms, and ad hoc projects Who You Are 0-18 months of experience in any customer facing, support, or operations role A clear communicator - you write well, you're patient, and can explain with clarity Naturally organised and reliable Curious about technology and how products work Comfortable with ambiguity Care in every interaction Nice To Have Any exposure to financial services, wealth management, or fintech Experience using CRMs or Intercom What Values We're Looking For and what you can expect the Saturn team to be Pursue Greatness: Strive for excellence in everything you do, iterating, learning, growing, and embracing discipline to drive progress. Earn Trust: Build strong relationships through integrity, transparency, and delivering on your promises. Seek Truth: Be data driven, curious, and unafraid to challenge assumptions in pursuit of the best solutions. Be Audacious: Dream big, take ownership, take calculated risks, and push boundaries to create meaningful progress. Orbit Together: Collaborate with a shared mission, knowing collective success drives greater outcomes. Will to Care: Care about your team, customers and work to the extreme degree; Read Unreasonable Hospitality. What We Offer Competitive salary and equity Opportunity to build your life's work Autonomy and ownership in your work Offsites in Tropical places Dental and best in class medical insurance Budget for learning and professional growth Access to world class gym and wellness
