The Ark (95988), United Kingdom, London, Senior Manager, Regulatory Legal We're seeking a forward thinking Senior Manager of Regulatory Legal to support the ambitious growth of our global payments network, reporting to the Global Network Legal team. The successful candidate will be a valued member of a truly global legal team, providing advisory guidance to the global payments team, being the subject matter expert on international payment regulation and laws that impact our growth agenda, and helping the business navigate these. They will leverage their outstanding legal and communication skills, and bring an ability to anticipate and deliver on the needs of an innovative, sophisticated, and fast-paced business to simultaneously manage a wide range of transactions and projects. As a key strategic partner embedded within the business, you will help to identify risks and solve problems alongside a team of world-class professionals. You will find that the Legal Department is not a "check the box" function but instead, an important voice and strategic partner in all aspects of the business. What you'll do Drive international expansion for our Global Payments Network by providing strategic and actionable regulatory advice and expertise Own our international regulation strategy and delivery roadmap for the Global Payments Network Partner closely with Risk and Compliance officers to ensure comprehensive support Provide thought and strategic leadership on relevant industry and regulatory developments Engage and oversee outside legal counsel as needed in an effective and efficient manner Represent with external parties, including customers, regulators, partners, industry trade groups and outside law firms Stay abreast of external legal and regulatory developments and expectations that could impact the environment in which Capital One operates, understanding its impact on Capital One's inherent compliance risk Provide awareness and training on compliance risk and related matters, specifically around regulatory expectations What you'll bring Qualified solicitor with 6+ years of post qualification experience Regulatory experience within the payments industry required; experience engaging with regulators preferred Experience working within a financial services environment Strong understanding of the payment services regulatory environment within the UK, EU and beyond Strong business judgment and analytical skills Excellent communication skills, with an ability to clearly communicate compliance risk to stakeholders at all levels across the business and to external stakeholders, including regulators A willingness and ability to influence and effectively challenge stakeholders with credibility at all levels business, as well as external stakeholders, including regulators Being comfortable balancing trade-offs between risk and returns in order to achieve our business objectives and to support us in effectively managing all compliance legal risks associated with the Capital One An ability to build and leverage relevant networks inside and outside the organisation Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjust
May 04, 2026
Full time
The Ark (95988), United Kingdom, London, Senior Manager, Regulatory Legal We're seeking a forward thinking Senior Manager of Regulatory Legal to support the ambitious growth of our global payments network, reporting to the Global Network Legal team. The successful candidate will be a valued member of a truly global legal team, providing advisory guidance to the global payments team, being the subject matter expert on international payment regulation and laws that impact our growth agenda, and helping the business navigate these. They will leverage their outstanding legal and communication skills, and bring an ability to anticipate and deliver on the needs of an innovative, sophisticated, and fast-paced business to simultaneously manage a wide range of transactions and projects. As a key strategic partner embedded within the business, you will help to identify risks and solve problems alongside a team of world-class professionals. You will find that the Legal Department is not a "check the box" function but instead, an important voice and strategic partner in all aspects of the business. What you'll do Drive international expansion for our Global Payments Network by providing strategic and actionable regulatory advice and expertise Own our international regulation strategy and delivery roadmap for the Global Payments Network Partner closely with Risk and Compliance officers to ensure comprehensive support Provide thought and strategic leadership on relevant industry and regulatory developments Engage and oversee outside legal counsel as needed in an effective and efficient manner Represent with external parties, including customers, regulators, partners, industry trade groups and outside law firms Stay abreast of external legal and regulatory developments and expectations that could impact the environment in which Capital One operates, understanding its impact on Capital One's inherent compliance risk Provide awareness and training on compliance risk and related matters, specifically around regulatory expectations What you'll bring Qualified solicitor with 6+ years of post qualification experience Regulatory experience within the payments industry required; experience engaging with regulators preferred Experience working within a financial services environment Strong understanding of the payment services regulatory environment within the UK, EU and beyond Strong business judgment and analytical skills Excellent communication skills, with an ability to clearly communicate compliance risk to stakeholders at all levels across the business and to external stakeholders, including regulators A willingness and ability to influence and effectively challenge stakeholders with credibility at all levels business, as well as external stakeholders, including regulators Being comfortable balancing trade-offs between risk and returns in order to achieve our business objectives and to support us in effectively managing all compliance legal risks associated with the Capital One An ability to build and leverage relevant networks inside and outside the organisation Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjust
HR Officer Part-time 2-3 days a week, office based This company is at the forefront of developing and manufacturing cutting-edge products. Their mission is to enhance the sustainability, efficiency and air quality of buildings around the world. They are currently seeking an HR Officer to implement HR policies and procedures, coordinate HR activities, and provide day-to-day HR support to managers and employees across their Maidstone site. The HR Officer will be responsible for contributing to a positive employee experience and ensure compliance with employment legislation, whilst collaborating closely with the HR Manager to align site activities with UK HR strategy including recruiting and onboarding. You will need to have 3 years experience in a similar HR Officer position with a solid knowledge of HRM related processes, responsibilities, procedures and regulations such as disability law, health and safety regulations and common Human Resources practices. You will also need to be a strategic and conceptual thinker with a hands-on mentality as well as a team player with a can do attitude and the ability to build and effectively manage interpersonal relationships at all company levels. Experience of working in a manufacturing environment is advantageous. Package £40-45,000 FTE (Pro Rata), 5% Bonus, Private Healthcare, Pension Package, 2-3 Days a week
May 04, 2026
Full time
HR Officer Part-time 2-3 days a week, office based This company is at the forefront of developing and manufacturing cutting-edge products. Their mission is to enhance the sustainability, efficiency and air quality of buildings around the world. They are currently seeking an HR Officer to implement HR policies and procedures, coordinate HR activities, and provide day-to-day HR support to managers and employees across their Maidstone site. The HR Officer will be responsible for contributing to a positive employee experience and ensure compliance with employment legislation, whilst collaborating closely with the HR Manager to align site activities with UK HR strategy including recruiting and onboarding. You will need to have 3 years experience in a similar HR Officer position with a solid knowledge of HRM related processes, responsibilities, procedures and regulations such as disability law, health and safety regulations and common Human Resources practices. You will also need to be a strategic and conceptual thinker with a hands-on mentality as well as a team player with a can do attitude and the ability to build and effectively manage interpersonal relationships at all company levels. Experience of working in a manufacturing environment is advantageous. Package £40-45,000 FTE (Pro Rata), 5% Bonus, Private Healthcare, Pension Package, 2-3 Days a week
Compliance Officer - Hybrid working - Full time - £35,000 plus benefits Amtis is supporting a well-established organisation to hire a Compliance Officer into a Legal & Compliance team. A chance to join a dynamic team in an established business that truly looks after its staff click apply for full job details
May 04, 2026
Full time
Compliance Officer - Hybrid working - Full time - £35,000 plus benefits Amtis is supporting a well-established organisation to hire a Compliance Officer into a Legal & Compliance team. A chance to join a dynamic team in an established business that truly looks after its staff click apply for full job details
Job Title: Executive Assistant Duration: 12 months, potential to go perm Location: London (fully office based) Salary: Competitive Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you an organised, proactive, and detail-oriented individual with a passion for supporting senior executives? If so, our client is seeking a dynamic Executive Assistant to join their team in London! This is a fantastic opportunity to be part of a fast-paced banking environment, where your administrative expertise will make a real impact. About the Role: As an Executive Assistant, you will provide vital support to the Regional Information Security Officer and other executives. Your role will encompass a broad range of advanced and confidential administrative duties that are essential to the smooth operation of the team. Your keen ability to anticipate needs and manage multiple priorities will be key to your success in this position. Key Responsibilities: Deliver all-around administrative support, including phone coverage, diary management, and coordination of internal and external meetings. Arrange business travel seamlessly, including visa applications, itineraries, meeting scheduling, and expense processing. Communicate and interact effectively with stakeholders at all levels across various business functions, including finance, people operations, and technology. Serve as a knowledgeable resource for company policies and procedures, ensuring clarity and compliance. Collaborate with the Business Operations team to enhance the employee onboarding experience, ensuring all necessary equipment and system access are ready prior to start dates. Provide logistical support for regional employee engagement activities, fostering a positive workplace culture. What We're Looking For: Previous experience providing administrative support at the senior management or executive level. Strong time management, organization, and prioritization skills to handle competing priorities with ease. Advanced proficiency in Microsoft Outlook and MS Office applications (Excel, Word, PowerPoint). Exceptional attention to detail and a high level of organization. Ability to thrive under pressure and meet tight deadlines. Excellent written and verbal communication skills to convey information clearly and effectively. Familiarity with Concur or similar systems for travel and expense processing is a plus. A proactive, "can-do" attitude with a willingness to take ownership of tasks and responsibilities. A flexible and adaptable mindset, ready to tackle new challenges with enthusiasm. Why Join Us? This is not just a job; it's an opportunity to be part of a collaborative and supportive team in an exciting industry. You will play a crucial role in ensuring that executives can focus on what they do best, while you handle the vital administrative tasks that keep the office running smoothly. If you are ready to take on this exciting challenge and make a significant contribution to our client's team, we want to hear from you! Apply today and embark on a rewarding journey with us! How to Apply: To apply for this opportunity, please apply with an up-to-date CV. Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly. Pontoon is an equal opportunities employer and an employment consultancy. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
May 04, 2026
Contractor
Job Title: Executive Assistant Duration: 12 months, potential to go perm Location: London (fully office based) Salary: Competitive Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you an organised, proactive, and detail-oriented individual with a passion for supporting senior executives? If so, our client is seeking a dynamic Executive Assistant to join their team in London! This is a fantastic opportunity to be part of a fast-paced banking environment, where your administrative expertise will make a real impact. About the Role: As an Executive Assistant, you will provide vital support to the Regional Information Security Officer and other executives. Your role will encompass a broad range of advanced and confidential administrative duties that are essential to the smooth operation of the team. Your keen ability to anticipate needs and manage multiple priorities will be key to your success in this position. Key Responsibilities: Deliver all-around administrative support, including phone coverage, diary management, and coordination of internal and external meetings. Arrange business travel seamlessly, including visa applications, itineraries, meeting scheduling, and expense processing. Communicate and interact effectively with stakeholders at all levels across various business functions, including finance, people operations, and technology. Serve as a knowledgeable resource for company policies and procedures, ensuring clarity and compliance. Collaborate with the Business Operations team to enhance the employee onboarding experience, ensuring all necessary equipment and system access are ready prior to start dates. Provide logistical support for regional employee engagement activities, fostering a positive workplace culture. What We're Looking For: Previous experience providing administrative support at the senior management or executive level. Strong time management, organization, and prioritization skills to handle competing priorities with ease. Advanced proficiency in Microsoft Outlook and MS Office applications (Excel, Word, PowerPoint). Exceptional attention to detail and a high level of organization. Ability to thrive under pressure and meet tight deadlines. Excellent written and verbal communication skills to convey information clearly and effectively. Familiarity with Concur or similar systems for travel and expense processing is a plus. A proactive, "can-do" attitude with a willingness to take ownership of tasks and responsibilities. A flexible and adaptable mindset, ready to tackle new challenges with enthusiasm. Why Join Us? This is not just a job; it's an opportunity to be part of a collaborative and supportive team in an exciting industry. You will play a crucial role in ensuring that executives can focus on what they do best, while you handle the vital administrative tasks that keep the office running smoothly. If you are ready to take on this exciting challenge and make a significant contribution to our client's team, we want to hear from you! Apply today and embark on a rewarding journey with us! How to Apply: To apply for this opportunity, please apply with an up-to-date CV. Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly. Pontoon is an equal opportunities employer and an employment consultancy. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Prospero Teaching is seeking an experienced and motivated Candidate Manager to join our growing team, supporting our specialist therapy division. This is an exciting opportunity for someone with a strong background in managing and supporting therapy professionals within education or healthcare recruitment. The Role As a Candidate Manager, you will be responsible for sourcing, onboarding, and supporting candidates across a range of therapy disciplines, including: Speech & Language Therapists Occupational Therapists Play Therapists You will act as a key point of contact for candidates, ensuring a smooth recruitment journey from initial engagement through to placement. Key Responsibilities Manage and support a caseload of therapy candidates Conduct candidate registrations, interviews, and compliance checks Build and maintain strong relationships with therapists Support consultants with candidate availability and placement needs Ensure all safeguarding and compliance requirements are met Provide ongoing candidate care and support About You Proven experience supporting or recruiting Speech & Language Therapists, Occupational Therapists, or Play Therapists Strong understanding of therapy roles within education or healthcare settings Excellent communication and relationship-building skills Highly organised with strong attention to detail Able to work in a fast-paced environment and start ASAP Why Join Prospero Teaching? Join a well-established, respected recruitment brand Support a rewarding and specialist area of education and therapy Collaborative and supportive team environment Opportunity for growth and development Apply now to join Prospero Teaching and make a real impact supporting therapy professionals and the students they work with. IND-INT
May 04, 2026
Full time
Prospero Teaching is seeking an experienced and motivated Candidate Manager to join our growing team, supporting our specialist therapy division. This is an exciting opportunity for someone with a strong background in managing and supporting therapy professionals within education or healthcare recruitment. The Role As a Candidate Manager, you will be responsible for sourcing, onboarding, and supporting candidates across a range of therapy disciplines, including: Speech & Language Therapists Occupational Therapists Play Therapists You will act as a key point of contact for candidates, ensuring a smooth recruitment journey from initial engagement through to placement. Key Responsibilities Manage and support a caseload of therapy candidates Conduct candidate registrations, interviews, and compliance checks Build and maintain strong relationships with therapists Support consultants with candidate availability and placement needs Ensure all safeguarding and compliance requirements are met Provide ongoing candidate care and support About You Proven experience supporting or recruiting Speech & Language Therapists, Occupational Therapists, or Play Therapists Strong understanding of therapy roles within education or healthcare settings Excellent communication and relationship-building skills Highly organised with strong attention to detail Able to work in a fast-paced environment and start ASAP Why Join Prospero Teaching? Join a well-established, respected recruitment brand Support a rewarding and specialist area of education and therapy Collaborative and supportive team environment Opportunity for growth and development Apply now to join Prospero Teaching and make a real impact supporting therapy professionals and the students they work with. IND-INT
Location: Essex Working Hours: 37 hours per week Hybrid Role Salary: £35,000 - £40,000 Job Summary The Complaints and Compliance Officer (CCO) is responsible for supporting and maintaining the organisations data protection, privacy, and compliance framework, while managing and resolving escalated customer complaints click apply for full job details
May 04, 2026
Full time
Location: Essex Working Hours: 37 hours per week Hybrid Role Salary: £35,000 - £40,000 Job Summary The Complaints and Compliance Officer (CCO) is responsible for supporting and maintaining the organisations data protection, privacy, and compliance framework, while managing and resolving escalated customer complaints click apply for full job details
Housing Register Assessment Officer Location: Epping, Essex Contract: Full-Time, Temporary (3 Months) 37 Hours per Week Pay Rate: £19.09 PAYE / £24.44 Umbrella We are pleased to be supporting in the recruitment of a Housing Register Assessment Officer for an initial 3-month temporary assignment. This is an exciting opportunity to play a key role in delivering vital housing services within a dynamic local authority environment. Purpose of the Role As a Housing Register Assessment Officer, you will be responsible for the effective maintenance and administration of the Council s Housing Register. You will ensure compliance with relevant housing legislation, including the Housing Act 1996 (Parts VI & VII, as amended) and the Homelessness Reduction Act 2017, while delivering a high-quality, customer-focused service. Key Responsibilities Assess housing applications in line with legislation, policy, and the Council s allocation scheme, ensuring accurate banding decisions Interpret and apply housing law, case law, and statutory guidance Provide clear, comprehensive housing advice to applicants Support the Rehousing Team Manager in delivering an innovative and high-performing service Maintain accurate records and contribute to efficient, digitally focused processes Build and maintain strong relationships with customers, stakeholders, and partners Represent the service at meetings and user groups where required Skills, Knowledge & Experience Relevant qualification or equivalent experience demonstrating strong literacy and numeracy skills Experience within housing, local government, or a similar complex organisation (e.g. Local Authority or Registered Social Landlord) Strong understanding of housing legislation and policy Experience in a customer service environment Ability to analyse information and produce clear, concise written reports Excellent communication skills with the ability to build effective working relationships Understanding of safeguarding responsibilities relevant to the role Politically aware with an understanding of challenges facing local government Comfortable using technology to support modern service delivery Attendance at off-site meetings may be required (via public transport, personal vehicle, or council vehicle where available) Duties may evolve in line with service needs, consistent with the level of the role To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
May 04, 2026
Contractor
Housing Register Assessment Officer Location: Epping, Essex Contract: Full-Time, Temporary (3 Months) 37 Hours per Week Pay Rate: £19.09 PAYE / £24.44 Umbrella We are pleased to be supporting in the recruitment of a Housing Register Assessment Officer for an initial 3-month temporary assignment. This is an exciting opportunity to play a key role in delivering vital housing services within a dynamic local authority environment. Purpose of the Role As a Housing Register Assessment Officer, you will be responsible for the effective maintenance and administration of the Council s Housing Register. You will ensure compliance with relevant housing legislation, including the Housing Act 1996 (Parts VI & VII, as amended) and the Homelessness Reduction Act 2017, while delivering a high-quality, customer-focused service. Key Responsibilities Assess housing applications in line with legislation, policy, and the Council s allocation scheme, ensuring accurate banding decisions Interpret and apply housing law, case law, and statutory guidance Provide clear, comprehensive housing advice to applicants Support the Rehousing Team Manager in delivering an innovative and high-performing service Maintain accurate records and contribute to efficient, digitally focused processes Build and maintain strong relationships with customers, stakeholders, and partners Represent the service at meetings and user groups where required Skills, Knowledge & Experience Relevant qualification or equivalent experience demonstrating strong literacy and numeracy skills Experience within housing, local government, or a similar complex organisation (e.g. Local Authority or Registered Social Landlord) Strong understanding of housing legislation and policy Experience in a customer service environment Ability to analyse information and produce clear, concise written reports Excellent communication skills with the ability to build effective working relationships Understanding of safeguarding responsibilities relevant to the role Politically aware with an understanding of challenges facing local government Comfortable using technology to support modern service delivery Attendance at off-site meetings may be required (via public transport, personal vehicle, or council vehicle where available) Duties may evolve in line with service needs, consistent with the level of the role To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Complaints and Information Manager Salary: 26 per hour Location: NW9 4EW- Hybrid, 2 days in the office per week Contract: Temporary for 9-12 months About the Role We are seeking an experienced Complaints and Information Manager to lead our central Complaints and Information Team and support the delivery of an excellent customer experience across our client's business and its subsidiaries. This senior role will shape how complaints, information rights requests, and members' enquiries are managed ensuring fairness, transparency, compliance, and continuous learning across the organisation. If you are a confident leader with strong technical knowledge and a passion for improving services, we would welcome your application. Key Responsibilities Lead Complaints and Members' Enquiries Oversee the end-to-end management of complaints and members' enquiries. Coach and support complaint handlers to ensure high-quality responses. Act as the senior escalation point for complex enquiries. Build productive relationships with councillors, MPs, and their caseworkers. Ensure investigations are timely, thorough, and compliant. Manage Information Rights Lead the handling of Freedom of Information (FOI), Environmental Information Regulations (EIR), and Data Subject Access Requests (DSAR). Ensure full compliance with legislation such as FOIA 2000, UK GDPR, and the Data Protection Act 2018. Provide advice and guidance to colleagues on information rights obligations. Support the Data Protection Officer in promoting good data-handling practices. Drive Service Quality and Organisational Learning Analyse complaint, enquiry, and information rights data to identify trends and areas for improvement. Produce clear, insightful performance reports for senior leaders, boards, the Council, and other stakeholders. Contribute to a positive learning culture by identifying root causes and supporting service improvements. Develop policies, procedures, training, and quality assurance processes. Leadership and Collaboration Manage and motivate a high-performing team of two. Work collaboratively with senior managers across the organisation, including housing and social care services. Influence decision-makers to resolve issues promptly and embed organisational learning. Lead engagement with external bodies such as the Housing Ombudsman and Local Government Ombudsman. Person Specification Experience Managing a complex or high-volume complaints service. Overseeing information rights processes. Preparing high-quality written reports for senior audiences. Delivering training, coaching, and influencing colleagues at all levels. Building effective relationships with senior managers, councillors, and MPs. Interpreting and applying relevant legislation. Skills and Knowledge Strong knowledge of FOIA 2000, EIR 2004, UK GDPR, and the Data Protection Act 2018. Excellent written and verbal communication skills. Strong analytical and problem-solving abilities. Highly organised, proactive, and able to manage competing priorities. Strong IT skills and familiarity with case management systems. Professional, empathetic, and solutions-focused approach. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
May 04, 2026
Seasonal
Complaints and Information Manager Salary: 26 per hour Location: NW9 4EW- Hybrid, 2 days in the office per week Contract: Temporary for 9-12 months About the Role We are seeking an experienced Complaints and Information Manager to lead our central Complaints and Information Team and support the delivery of an excellent customer experience across our client's business and its subsidiaries. This senior role will shape how complaints, information rights requests, and members' enquiries are managed ensuring fairness, transparency, compliance, and continuous learning across the organisation. If you are a confident leader with strong technical knowledge and a passion for improving services, we would welcome your application. Key Responsibilities Lead Complaints and Members' Enquiries Oversee the end-to-end management of complaints and members' enquiries. Coach and support complaint handlers to ensure high-quality responses. Act as the senior escalation point for complex enquiries. Build productive relationships with councillors, MPs, and their caseworkers. Ensure investigations are timely, thorough, and compliant. Manage Information Rights Lead the handling of Freedom of Information (FOI), Environmental Information Regulations (EIR), and Data Subject Access Requests (DSAR). Ensure full compliance with legislation such as FOIA 2000, UK GDPR, and the Data Protection Act 2018. Provide advice and guidance to colleagues on information rights obligations. Support the Data Protection Officer in promoting good data-handling practices. Drive Service Quality and Organisational Learning Analyse complaint, enquiry, and information rights data to identify trends and areas for improvement. Produce clear, insightful performance reports for senior leaders, boards, the Council, and other stakeholders. Contribute to a positive learning culture by identifying root causes and supporting service improvements. Develop policies, procedures, training, and quality assurance processes. Leadership and Collaboration Manage and motivate a high-performing team of two. Work collaboratively with senior managers across the organisation, including housing and social care services. Influence decision-makers to resolve issues promptly and embed organisational learning. Lead engagement with external bodies such as the Housing Ombudsman and Local Government Ombudsman. Person Specification Experience Managing a complex or high-volume complaints service. Overseeing information rights processes. Preparing high-quality written reports for senior audiences. Delivering training, coaching, and influencing colleagues at all levels. Building effective relationships with senior managers, councillors, and MPs. Interpreting and applying relevant legislation. Skills and Knowledge Strong knowledge of FOIA 2000, EIR 2004, UK GDPR, and the Data Protection Act 2018. Excellent written and verbal communication skills. Strong analytical and problem-solving abilities. Highly organised, proactive, and able to manage competing priorities. Strong IT skills and familiarity with case management systems. Professional, empathetic, and solutions-focused approach. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
We are proud to be partnering with Shropshire Fire and Rescue Service to support them with the recruitment of an experienced, forward-thinking, and strategically minded Head of Finance to lead across their Finance, Pensions and Procurement functions. This is an exciting opportunity to play a key role in shaping the financial resilience, governance, and long-term sustainability of the Service. Client Details Shropshire Fire and Rescue is one of the UK's highest performing fire services, achieving consistently high marks in external audits. Shropshire Fire and Rescue Service operates from 23 sites across Shropshire with it's Headquarters based in Shrewsbury. Description As a senior leader and Deputy Section 151 Officer, you will contribute to delivering strategic priorities, Community Risk Management Plan, and wider corporate objectives, ensuring that our financial systems, controls, and reporting frameworks remain robust, transparent, and efficient. Key Responsibilities Reporting to the Director of Finance & Resources (Section 151 Officer), you will: Provide strategic financial leadership across Finance, Pensions and Procurement. Lead the development and implementation of the Medium-Term Financial Plan, in-year management, budget strategy, reserves and long-term capital programme. Oversee statutory financial reporting, including annual accounts production, audit processes and compliance with all Codes of Practice. Ensure effective financial governance, internal controls, policies, regulations and business systems. Act as principal advisor to senior Service managers and inform governance to Fire Authority Members on financial matters, supporting informed decision-making. Manage and develop a high-performing team, fostering a culture of continuous improvement and professional excellence. Line management responsibility of Pensions Officer, and Procurement Officer. Overseeing the delivery of an efficient and effective pensions service to current and potential members of the Firefighters' Pension Scheme and the LGPS, as well as employers and Pension Board members. In addition, the development and implementation of a purchasing and procurement function within the Finance team, which complies with legislation, policy and procedures and best practice. To work with the internal audit provider to develop the internal audit plan, to ensure sound financial controls across the Service and the Authority To provide revenue and capital estimates for consideration by the Chief Fire Officer and Treasurer and required governance Profile What Are We Looking For? We are seeking an influential, collaborative and professionally credible finance leader with: CCAB or CIMA qualification and significant post-qualification experience. Proven leadership of finance teams within complex organisations. Strong knowledge of financial planning, budgeting, financial accounts, and governance frameworks. Excellent stakeholder management skills and the ability to analyse, interpret and present complex financial information. Experience within local government or the public sector is desirable but not essential. A proactive, solutions-focused mindset with the ability to work at pace and support organisational change. Job Offer £72,240 per annum Benefits include: Local Government Pension Scheme , Flexible Working Hours Scheme, Paycare Health Benefits, Occupational Health Services Hybrid working, with typically 4 days onsite and some travel required to sites across Shropshire. Free on-site parking at Service Headquarters in Shrewsbury. Closing date for applications: Wednesday 13 May.
May 04, 2026
Full time
We are proud to be partnering with Shropshire Fire and Rescue Service to support them with the recruitment of an experienced, forward-thinking, and strategically minded Head of Finance to lead across their Finance, Pensions and Procurement functions. This is an exciting opportunity to play a key role in shaping the financial resilience, governance, and long-term sustainability of the Service. Client Details Shropshire Fire and Rescue is one of the UK's highest performing fire services, achieving consistently high marks in external audits. Shropshire Fire and Rescue Service operates from 23 sites across Shropshire with it's Headquarters based in Shrewsbury. Description As a senior leader and Deputy Section 151 Officer, you will contribute to delivering strategic priorities, Community Risk Management Plan, and wider corporate objectives, ensuring that our financial systems, controls, and reporting frameworks remain robust, transparent, and efficient. Key Responsibilities Reporting to the Director of Finance & Resources (Section 151 Officer), you will: Provide strategic financial leadership across Finance, Pensions and Procurement. Lead the development and implementation of the Medium-Term Financial Plan, in-year management, budget strategy, reserves and long-term capital programme. Oversee statutory financial reporting, including annual accounts production, audit processes and compliance with all Codes of Practice. Ensure effective financial governance, internal controls, policies, regulations and business systems. Act as principal advisor to senior Service managers and inform governance to Fire Authority Members on financial matters, supporting informed decision-making. Manage and develop a high-performing team, fostering a culture of continuous improvement and professional excellence. Line management responsibility of Pensions Officer, and Procurement Officer. Overseeing the delivery of an efficient and effective pensions service to current and potential members of the Firefighters' Pension Scheme and the LGPS, as well as employers and Pension Board members. In addition, the development and implementation of a purchasing and procurement function within the Finance team, which complies with legislation, policy and procedures and best practice. To work with the internal audit provider to develop the internal audit plan, to ensure sound financial controls across the Service and the Authority To provide revenue and capital estimates for consideration by the Chief Fire Officer and Treasurer and required governance Profile What Are We Looking For? We are seeking an influential, collaborative and professionally credible finance leader with: CCAB or CIMA qualification and significant post-qualification experience. Proven leadership of finance teams within complex organisations. Strong knowledge of financial planning, budgeting, financial accounts, and governance frameworks. Excellent stakeholder management skills and the ability to analyse, interpret and present complex financial information. Experience within local government or the public sector is desirable but not essential. A proactive, solutions-focused mindset with the ability to work at pace and support organisational change. Job Offer £72,240 per annum Benefits include: Local Government Pension Scheme , Flexible Working Hours Scheme, Paycare Health Benefits, Occupational Health Services Hybrid working, with typically 4 days onsite and some travel required to sites across Shropshire. Free on-site parking at Service Headquarters in Shrewsbury. Closing date for applications: Wednesday 13 May.
You will report to the Service Charge Team Leader, delivering an effective and efficient service charge function to Great Places Housing Group. Whatyoullbe doing Supporting budget holders in the annual setting of service charges, ensuring accuracy and compliance. Producing annual accounts for both audited and non-audited schemes in line with the group timetable click apply for full job details
May 04, 2026
Full time
You will report to the Service Charge Team Leader, delivering an effective and efficient service charge function to Great Places Housing Group. Whatyoullbe doing Supporting budget holders in the annual setting of service charges, ensuring accuracy and compliance. Producing annual accounts for both audited and non-audited schemes in line with the group timetable click apply for full job details
Join Prospero Teaching - Where Passion Meets Purpose in Education! For over 20 years, Prospero Teaching has been a trusted leader in connecting teaching and support staff with schools, academies, and nurseries across the UK and internationally. We proudly offer our services to a broad range of educational settings, including EYFS, Primary, Secondary, Further Education, SEN, and PRUs. About the Role As a Compliance Administrator, you will be a key member of our compliance team, responsible for ensuring candidates meet the necessary regulatory and internal requirements to work within the education sector. You will play a vital role in maintaining compliance with industry standards and fostering a smooth recruitment process for candidates. Key Responsibilities Collaborate with the compliance team to ensure candidates meet all compliance standards for the education sector. Follow established operational processes and procedures to ensure adherence to regulations and industry standards. Guide and support candidates throughout the recruitment process. Conduct compliance checks, including but not limited to right-to-work, DBS, reference, and employment history verifications. Maintain and update accurate candidate records. Organise and verify candidate documentation. Respond to both internal and external inquiries efficiently and professionally. About You We are looking for a motivated and detail-oriented individual with: A good general education (minimum GCSEs in Maths and English, grades A-C, or equivalent). Strong relationship-building skills. The ability to work effectively under deadlines. Excellent administrative and organizational abilities, with a talent for prioritizing tasks. Strong communication and customer service skills. An understanding of confidentiality and data protection. A proactive problem-solving mindset. A commitment to safeguarding practices. Benefits Competitive salary with a commission structure. Ongoing training and opportunities for professional development. Clear career advancement prospects within the company. A dynamic and collaborative work environment. Private healthcare. Quarterly performance-based incentives. Join us and be part of a team that's helping drive one of the UK's fastest-growing recruitment firms forward. IND-INT
May 04, 2026
Full time
Join Prospero Teaching - Where Passion Meets Purpose in Education! For over 20 years, Prospero Teaching has been a trusted leader in connecting teaching and support staff with schools, academies, and nurseries across the UK and internationally. We proudly offer our services to a broad range of educational settings, including EYFS, Primary, Secondary, Further Education, SEN, and PRUs. About the Role As a Compliance Administrator, you will be a key member of our compliance team, responsible for ensuring candidates meet the necessary regulatory and internal requirements to work within the education sector. You will play a vital role in maintaining compliance with industry standards and fostering a smooth recruitment process for candidates. Key Responsibilities Collaborate with the compliance team to ensure candidates meet all compliance standards for the education sector. Follow established operational processes and procedures to ensure adherence to regulations and industry standards. Guide and support candidates throughout the recruitment process. Conduct compliance checks, including but not limited to right-to-work, DBS, reference, and employment history verifications. Maintain and update accurate candidate records. Organise and verify candidate documentation. Respond to both internal and external inquiries efficiently and professionally. About You We are looking for a motivated and detail-oriented individual with: A good general education (minimum GCSEs in Maths and English, grades A-C, or equivalent). Strong relationship-building skills. The ability to work effectively under deadlines. Excellent administrative and organizational abilities, with a talent for prioritizing tasks. Strong communication and customer service skills. An understanding of confidentiality and data protection. A proactive problem-solving mindset. A commitment to safeguarding practices. Benefits Competitive salary with a commission structure. Ongoing training and opportunities for professional development. Clear career advancement prospects within the company. A dynamic and collaborative work environment. Private healthcare. Quarterly performance-based incentives. Join us and be part of a team that's helping drive one of the UK's fastest-growing recruitment firms forward. IND-INT
Complaints and Compliance Officer (Block Management) Working Hours: Monday-Friday, 37 hours per week Type: Hybrid working Salary: £40,000pa + fantastic company benefits Job Summary To carry out key tasks to effectively implement and maintain the organisations data protection, privacy, and compliance framework, and to be responsible for managing and actioning complaints click apply for full job details
May 04, 2026
Full time
Complaints and Compliance Officer (Block Management) Working Hours: Monday-Friday, 37 hours per week Type: Hybrid working Salary: £40,000pa + fantastic company benefits Job Summary To carry out key tasks to effectively implement and maintain the organisations data protection, privacy, and compliance framework, and to be responsible for managing and actioning complaints click apply for full job details
Join a world-renowned aerospace and defence organisation as a Compliance Officer in Rochester on a full time onsite Due to a drive for greater success, this advanced manufacturing business is currently searching for Compliance Officer to add to their talented, hardworking team in Rochester on an initial 12 months contract click apply for full job details
May 04, 2026
Contractor
Join a world-renowned aerospace and defence organisation as a Compliance Officer in Rochester on a full time onsite Due to a drive for greater success, this advanced manufacturing business is currently searching for Compliance Officer to add to their talented, hardworking team in Rochester on an initial 12 months contract click apply for full job details
Salary: £30,000 - £35,000 (DOE) Location: SuperBike Factory, Macclesfield Employment Type: Permanent, Full time Who We Are SuperBike Factory is Europes largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK click apply for full job details
May 04, 2026
Full time
Salary: £30,000 - £35,000 (DOE) Location: SuperBike Factory, Macclesfield Employment Type: Permanent, Full time Who We Are SuperBike Factory is Europes largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK click apply for full job details
Gordon Yates Recruitment Consultancy
City, Birmingham
Facilities and Services Officer needed for A/L cover. 30th April- 8th May, not working the weekend and Monday 4th May bank holiday. £14.24 an hour. Please see below the shift pattern: Monday- Thursday 13:00- 21:00 Friday 10:00- 18:00 THE ROLE- Open / Close the building and maintain security levels (building sweeps for people on site when closing etc) Management of reception desk and cover reception as part of a rota (to include weekends and evenings) Monitor and maintain a high standard of health and safety by undertaking regular building checks and resolving or reporting any issues that arise Maintain a high standard of service to the building users by proactively identifying areas requiring maintenance Provide an excellent level of customer service at all times, including handling ad hoc enquiries from building users and other customers in a professional and courteous manner, either resolving or referring on to others as appropriate Develop and maintain a trusted partner relationship with teams throughout the University and support administrative tasks that might be required Daily completion of documented room checks to ensure all equipment works, nothing is missing, classes are clean and in the correct configuration, and there are no broken or damaged tables/chairs Daily completion of documented building checks Act as the first point of contact for facilities/building issues (building management, landlord and contractors) Manage the Facilities Maintenance portal (log new reactive tasks, review jobs raised, monitor job progress) Carry out basic repairs and maintenance to building fabric and equipment Carry out basic PPM checks: fire alarm tests, fire extinguisher, lightning, fire doors etc. Act as Health & Safety contact, First Aider and Fire / Chief Fire Marshal Overseeing annual H&S & Fire audits and assist with Fire Drills and any other H&S-related matters; regular first aid box checks, defibrillator checks, site inductions Management of personal emergency evacuation procedures (PEEP) Provide a first-line response to classroom IT queries and troubleshooting issues and log issues with IT service desk Assist faculty in classrooms as and when required, with basic IT troubleshooting Manage and invigilate on-site Computer based assessments (CBA); schedule and facilitate Report any safeguarding, compliance, data protection, student conduct and infosec issues to the relevant internal teams Carry out any administrative duties in support of the role: (printing and uploading class register, displaying relevant classroom change signage, creating and printing QR codes) Carry out documented security-related tasks: regular premises patrols, door code changes, reviewing and downloading CCTV footage, checking lanyards and QR scanning, challenging and reporting inappropriate behaviour, escalating security issues to management or local authorities Create and issue staff and students lanyards Ensuring all staff and students wear lanyards whilst on site Be flexible and willing to work out of normal hours to deal with any ad hoc issues that arise and deal with them appropriately. Be prepared to provide holiday/sickness cover when required. This may include a change of timing or work location. Perform other duties that may be required to enable the Facilities Management Team to deliver its agreed service level
May 04, 2026
Seasonal
Facilities and Services Officer needed for A/L cover. 30th April- 8th May, not working the weekend and Monday 4th May bank holiday. £14.24 an hour. Please see below the shift pattern: Monday- Thursday 13:00- 21:00 Friday 10:00- 18:00 THE ROLE- Open / Close the building and maintain security levels (building sweeps for people on site when closing etc) Management of reception desk and cover reception as part of a rota (to include weekends and evenings) Monitor and maintain a high standard of health and safety by undertaking regular building checks and resolving or reporting any issues that arise Maintain a high standard of service to the building users by proactively identifying areas requiring maintenance Provide an excellent level of customer service at all times, including handling ad hoc enquiries from building users and other customers in a professional and courteous manner, either resolving or referring on to others as appropriate Develop and maintain a trusted partner relationship with teams throughout the University and support administrative tasks that might be required Daily completion of documented room checks to ensure all equipment works, nothing is missing, classes are clean and in the correct configuration, and there are no broken or damaged tables/chairs Daily completion of documented building checks Act as the first point of contact for facilities/building issues (building management, landlord and contractors) Manage the Facilities Maintenance portal (log new reactive tasks, review jobs raised, monitor job progress) Carry out basic repairs and maintenance to building fabric and equipment Carry out basic PPM checks: fire alarm tests, fire extinguisher, lightning, fire doors etc. Act as Health & Safety contact, First Aider and Fire / Chief Fire Marshal Overseeing annual H&S & Fire audits and assist with Fire Drills and any other H&S-related matters; regular first aid box checks, defibrillator checks, site inductions Management of personal emergency evacuation procedures (PEEP) Provide a first-line response to classroom IT queries and troubleshooting issues and log issues with IT service desk Assist faculty in classrooms as and when required, with basic IT troubleshooting Manage and invigilate on-site Computer based assessments (CBA); schedule and facilitate Report any safeguarding, compliance, data protection, student conduct and infosec issues to the relevant internal teams Carry out any administrative duties in support of the role: (printing and uploading class register, displaying relevant classroom change signage, creating and printing QR codes) Carry out documented security-related tasks: regular premises patrols, door code changes, reviewing and downloading CCTV footage, checking lanyards and QR scanning, challenging and reporting inappropriate behaviour, escalating security issues to management or local authorities Create and issue staff and students lanyards Ensuring all staff and students wear lanyards whilst on site Be flexible and willing to work out of normal hours to deal with any ad hoc issues that arise and deal with them appropriately. Be prepared to provide holiday/sickness cover when required. This may include a change of timing or work location. Perform other duties that may be required to enable the Facilities Management Team to deliver its agreed service level
Tenancy Specialist Manager North London 20.67 per hour (PAYE) About the Role: We are seeking an experienced Tenancy Specialist to provide expert support in tenancy fraud, anti-social behaviour (ASB), domestic abuse, and legal enforcement across North London. You will manage complex cases, work closely with field-based teams, and ensure effective investigation and enforcement action. Key Responsibilities: Investigate and manage tenancy fraud, sub-letting, and Right To Buy (RTB) fraud cases. Lead ASB case management, directing investigations and enforcement actions. Prepare legal files and manage legal action for tenancy enforcement, including court representation. Collaborate with neighbourhood response officers, police, solicitors, and external agencies to gather evidence and ensure coordinated responses. Support victims of domestic abuse and manage complex tenancy cases, such as successions and end-of-tenancy reviews. Experience & Skills: Strong knowledge of housing law, tenancy fraud, ASB, and legal disrepair. Proven experience in investigative interviewing, case management, and court representation. Excellent communication, problem-solving, and stakeholder liaison skills. Ability to travel regionally and work flexibly, including early mornings or evenings. Desirable: Counter Fraud Specialist qualification or BTEC in Community Safety. Why Apply? Opportunity to make a real impact in housing compliance and tenant support. Collaborative and supportive team environment. Competitive PAYE rate of 20.67 per hour. If this sounds suitable for you, or someone you know, please send an updated copy of your CV to Sean Cloherty at Elevate Projects.
May 04, 2026
Contractor
Tenancy Specialist Manager North London 20.67 per hour (PAYE) About the Role: We are seeking an experienced Tenancy Specialist to provide expert support in tenancy fraud, anti-social behaviour (ASB), domestic abuse, and legal enforcement across North London. You will manage complex cases, work closely with field-based teams, and ensure effective investigation and enforcement action. Key Responsibilities: Investigate and manage tenancy fraud, sub-letting, and Right To Buy (RTB) fraud cases. Lead ASB case management, directing investigations and enforcement actions. Prepare legal files and manage legal action for tenancy enforcement, including court representation. Collaborate with neighbourhood response officers, police, solicitors, and external agencies to gather evidence and ensure coordinated responses. Support victims of domestic abuse and manage complex tenancy cases, such as successions and end-of-tenancy reviews. Experience & Skills: Strong knowledge of housing law, tenancy fraud, ASB, and legal disrepair. Proven experience in investigative interviewing, case management, and court representation. Excellent communication, problem-solving, and stakeholder liaison skills. Ability to travel regionally and work flexibly, including early mornings or evenings. Desirable: Counter Fraud Specialist qualification or BTEC in Community Safety. Why Apply? Opportunity to make a real impact in housing compliance and tenant support. Collaborative and supportive team environment. Competitive PAYE rate of 20.67 per hour. If this sounds suitable for you, or someone you know, please send an updated copy of your CV to Sean Cloherty at Elevate Projects.
CLOSING DATE 23RD APRIL APPLICANTS MUST FILL OUT A JOB APPLICATION FORM Application Form, Job Advert, Job Description, and Person Specification available on our website under Council/Vacancies tab, or ask us for an application pack. The Town Council is seeking to recruit a Finance and Administration Officer who will be responsible for the day-to-day smooth running of the office, finance & administration. Please see the Job Description below: JOB DESCRIPTION 1. Principal Responsibilities To lead and manage the Council s office administration, support services, and financial operations. To assist the Executive Officer in the delivery of Council business, ensuring that the Council meets its legal, financial, and procedural obligations and operates efficiently and effectively. 2. Principal Accountabilities 2.1 - Lead and oversee office support services, ensuring they are efficient, legally compliant, and meet the needs of the Council. - Manage the Council s data and information systems. - Oversee procurement, stationery, utilities, IT and telephone contracts, and office supplies. 2.2 Ensure all financial activities comply with Standing Orders, Financial Regulations, audit requirements, and Proper Practices. Manage day-to-day financial operations, including: purchase and sales ledger, banking and bank reconciliations, petty cash, VAT returns, journal entries, credit control, business rates, purchase orders Maintain and update the financial software system. Prepare monthly and year-end financial reports and forecasts. Contribute to the development of financial strategies and policies. Support the Executive Officer in preparing the annual budget and precept report. Ensure timely and accurate budget monitoring and reporting. Complete the Annual Report and liaise with internal and external auditors. Ensure compliance with all PAYE, NI, VAT and pension requirements. Administer all grant claims and recovery of VAT or other funding (e.g. S106). Maintain the Asset Register and verify tangible assets regularly. 2.3 Manage the Council s monthly payroll, including PAYE, NI and pensions. Manage pension administration, including monthly and year-end submissions. Maintain records of staff leave, TOIL and sickness. Maintain up-to-date records of staff training and development, including tracking renewal dates and mandatory requirements. Advise line managers and staff when training is due for renewal and support induction processes by identifying essential training for new starters. 2.4 - Line manage designated staff members, conducting regular 1:1s and appraisals in accordance with Council policy. - Provide cover for colleagues during periods of absence or leave. - Instruct and monitor the performance of contractors delivering services on behalf of the Council. 2.5 - Maintain and operate the Document Retention and Disposal Policy in line with transparency requirements. - Maintain Council filing systems, ensuring they are secure, accurate, and fit for purpose. - Ensure secure storage of legal documents, leases, deeds, plans, and correspondence. 2.6 - Act as the Council s primary contact for health and safety matters. - Develop and maintain a Council-wide health and safety policies and procedures. - Communicate procedures to relevant staff and ensure appropriate training and implementation. 2.7 - Attend Council meetings or working groups as required. - Provide input into meeting agendas, reports, and supporting documents. - Keep the Executive Officer informed of matters affecting Council operations or reputation. - Support transparency and good governance through timely and accurate reporting. 3. Other Responsibilities - Undertake other duties as may reasonably be required by the Council. 4. General Health & Safety While at work, all staff are required to: - - Take care of their own health and safety and that of others who may be affected by their acts and omissions; and - To be familiar with and comply with The Council s policies and procedures for health and safety; 5. Knowledge, Skills and Experience - The post holder will be required to actively seek to acquire, update and maintain the necessary professional knowledge and skills required for the efficient management of their role. - To attend training courses, development sessions and conferences as required by the role.
May 04, 2026
Full time
CLOSING DATE 23RD APRIL APPLICANTS MUST FILL OUT A JOB APPLICATION FORM Application Form, Job Advert, Job Description, and Person Specification available on our website under Council/Vacancies tab, or ask us for an application pack. The Town Council is seeking to recruit a Finance and Administration Officer who will be responsible for the day-to-day smooth running of the office, finance & administration. Please see the Job Description below: JOB DESCRIPTION 1. Principal Responsibilities To lead and manage the Council s office administration, support services, and financial operations. To assist the Executive Officer in the delivery of Council business, ensuring that the Council meets its legal, financial, and procedural obligations and operates efficiently and effectively. 2. Principal Accountabilities 2.1 - Lead and oversee office support services, ensuring they are efficient, legally compliant, and meet the needs of the Council. - Manage the Council s data and information systems. - Oversee procurement, stationery, utilities, IT and telephone contracts, and office supplies. 2.2 Ensure all financial activities comply with Standing Orders, Financial Regulations, audit requirements, and Proper Practices. Manage day-to-day financial operations, including: purchase and sales ledger, banking and bank reconciliations, petty cash, VAT returns, journal entries, credit control, business rates, purchase orders Maintain and update the financial software system. Prepare monthly and year-end financial reports and forecasts. Contribute to the development of financial strategies and policies. Support the Executive Officer in preparing the annual budget and precept report. Ensure timely and accurate budget monitoring and reporting. Complete the Annual Report and liaise with internal and external auditors. Ensure compliance with all PAYE, NI, VAT and pension requirements. Administer all grant claims and recovery of VAT or other funding (e.g. S106). Maintain the Asset Register and verify tangible assets regularly. 2.3 Manage the Council s monthly payroll, including PAYE, NI and pensions. Manage pension administration, including monthly and year-end submissions. Maintain records of staff leave, TOIL and sickness. Maintain up-to-date records of staff training and development, including tracking renewal dates and mandatory requirements. Advise line managers and staff when training is due for renewal and support induction processes by identifying essential training for new starters. 2.4 - Line manage designated staff members, conducting regular 1:1s and appraisals in accordance with Council policy. - Provide cover for colleagues during periods of absence or leave. - Instruct and monitor the performance of contractors delivering services on behalf of the Council. 2.5 - Maintain and operate the Document Retention and Disposal Policy in line with transparency requirements. - Maintain Council filing systems, ensuring they are secure, accurate, and fit for purpose. - Ensure secure storage of legal documents, leases, deeds, plans, and correspondence. 2.6 - Act as the Council s primary contact for health and safety matters. - Develop and maintain a Council-wide health and safety policies and procedures. - Communicate procedures to relevant staff and ensure appropriate training and implementation. 2.7 - Attend Council meetings or working groups as required. - Provide input into meeting agendas, reports, and supporting documents. - Keep the Executive Officer informed of matters affecting Council operations or reputation. - Support transparency and good governance through timely and accurate reporting. 3. Other Responsibilities - Undertake other duties as may reasonably be required by the Council. 4. General Health & Safety While at work, all staff are required to: - - Take care of their own health and safety and that of others who may be affected by their acts and omissions; and - To be familiar with and comply with The Council s policies and procedures for health and safety; 5. Knowledge, Skills and Experience - The post holder will be required to actively seek to acquire, update and maintain the necessary professional knowledge and skills required for the efficient management of their role. - To attend training courses, development sessions and conferences as required by the role.
Your new company This role is for a 3-year contract to start asap. Monday - Friday - salary is £33,854. 37 hours per week. Your new role The core function of this job is to make sure that buildings and their services meet the needs of the people that work in them or use our buildings as part of the wider visitor experience click apply for full job details
May 04, 2026
Contractor
Your new company This role is for a 3-year contract to start asap. Monday - Friday - salary is £33,854. 37 hours per week. Your new role The core function of this job is to make sure that buildings and their services meet the needs of the people that work in them or use our buildings as part of the wider visitor experience click apply for full job details
Cotswold District Council
Cirencester, Gloucestershire
About The Role We are looking to appoint an Asset Management Officer to join our Property & Assets team, providing day to day support to the Councils facilities and asset management function. This role focuses on the routine and planned maintenance of Council buildings and facilities, supporting statutory compliance, health and safety requirements and effective facilities management across the Counc click apply for full job details
May 04, 2026
Contractor
About The Role We are looking to appoint an Asset Management Officer to join our Property & Assets team, providing day to day support to the Councils facilities and asset management function. This role focuses on the routine and planned maintenance of Council buildings and facilities, supporting statutory compliance, health and safety requirements and effective facilities management across the Counc click apply for full job details
MMP Consultancy are working with a fantastic organisation to recruit a Client Liaison Officer to join them on a part time basis in Hampshire. Key Responsibilities: Set, coordinate, track, and ensure completion of, actions with Estate Services, Asset Service. Maximise income, and reduce debt, in defined customer areas. Deliver an amazing lettings service which leaves customers feeling satisfied. Address anti-social behaviour, fly-tipping, graffiti and safeguarding alerts. Complete Health & Safety and compliance actions e.g. FRAs. Use data to monitor own performance and that of others, taking action to improve as necessary. Manage budget and remain within budget. Manage workload. Service appointments booked by customers directly. Organise and plan customer visits that respond to customer requests. Complete regular estate inspections and take any necessary action to achieve quality Attend and present cases at court and evictions. Be the primary contact for local stakeholders e.g. residents associations, Local Authority Services, police etc. Maintain accurate and detailed customer records on the systems. Requirements: Excellent customer service delivery, demonstrating good communication Highly selfmotivated with the ability to plan and work effectively without high levels of supervision. Ability to work 'on the go' using mobile technology. Strong resource and time management, and the ability to prioritise, delivering value for money Experience of working in a climate of legislative and organisational change. Proven problem-solving and decision making skills. Resilient and able to deal with challenging situations and deliver sustainable outcomes. Comfortable analysing data and drawing conclusions. Ability to work with IT systems Experience of working in the housing or property sector. Knowledge of regulatory legislation for social housing.
May 04, 2026
Seasonal
MMP Consultancy are working with a fantastic organisation to recruit a Client Liaison Officer to join them on a part time basis in Hampshire. Key Responsibilities: Set, coordinate, track, and ensure completion of, actions with Estate Services, Asset Service. Maximise income, and reduce debt, in defined customer areas. Deliver an amazing lettings service which leaves customers feeling satisfied. Address anti-social behaviour, fly-tipping, graffiti and safeguarding alerts. Complete Health & Safety and compliance actions e.g. FRAs. Use data to monitor own performance and that of others, taking action to improve as necessary. Manage budget and remain within budget. Manage workload. Service appointments booked by customers directly. Organise and plan customer visits that respond to customer requests. Complete regular estate inspections and take any necessary action to achieve quality Attend and present cases at court and evictions. Be the primary contact for local stakeholders e.g. residents associations, Local Authority Services, police etc. Maintain accurate and detailed customer records on the systems. Requirements: Excellent customer service delivery, demonstrating good communication Highly selfmotivated with the ability to plan and work effectively without high levels of supervision. Ability to work 'on the go' using mobile technology. Strong resource and time management, and the ability to prioritise, delivering value for money Experience of working in a climate of legislative and organisational change. Proven problem-solving and decision making skills. Resilient and able to deal with challenging situations and deliver sustainable outcomes. Comfortable analysing data and drawing conclusions. Ability to work with IT systems Experience of working in the housing or property sector. Knowledge of regulatory legislation for social housing.
