You will need to login before you can apply for a job. View more categories View less categories Sector Construction and Building Services Role Executive Contract Type Fixed term Hours Full Time The Vacancy Tenant Liaison Officer - Liberty Location: West Midlands Company Van Provided Office & Field-Based Role Community-Focused Position Are you passionate about supporting communities, improving tenant experiences, and helping deliver real social value? Liberty is looking for a proactive and people-focused Tenant Liaison Officer (TLO) to join our team, ensuring residents feel supported, informed, and respected throughout essential maintenance and improvement works. What You'll Be Doing As a Tenant Liaison Officer, you'll be the key link between Liberty, our engineers, and the tenants we serve. You'll play a vital role in communication, access coordination, and social value delivery across our West Midlands sites. Your responsibilities will include: Engaging with tenants in hard-to-access properties, helping our engineers gain entry so essential works can be completed. Delivering meaningful social value, ensuring our work positively impacts the communities we serve. Establishing and managing the Tenant Liaison function across multiple sites. Attending meetings with tenants, site teams, and client representatives to maintain clear, transparent communication. Handling complaints and escalations, ensuring issues are resolved promptly and professionally. Maintaining accurate records, updates, and case notes within Liberty's systems. Working flexibly across office and field environments, visiting residents regularly to provide support and updates. Guiding tenants through planned and responsive maintenance programmes, ensuring smooth communication at every stage. What We're Looking For We're seeking someone personable, understanding, and confident in community-facing environments. You'll need: A full UK driving licence (company van provided). Previous experience as a Tenant Liaison Officer, Resident Liaison Officer, or similar role within social housing, maintenance, or customer service. Strong understanding of planned, responsive, internal, and external works. Excellent communication, organisation, and IT skills. Confidence working with hard-to-access properties and supporting engineers on the ground. Our Commitment to Fair Hiring We welcome applicants from all backgrounds. Any disclosed convictions will be assessed individually, and we do not discriminate based on criminal records. Some roles may require additional pre-employment checks. Ready to Make a Real Impact? Apply now and join Liberty in delivering safe homes, positive experiences, and lasting community value. Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: Work for WPS WPS combines deep sector expertise, local knowledge and a purpose-driven approach to act as a strategic partner for maintenance, compliance and energy transition solutions helping people thrive in properties. As part of the Wates Group, we benefit from a heritage built on more than 129 years of expertise in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Company Learn more about this company Visit this company's hub to learn about their values, culture, and latest jobs. Create a job alert and receive personalised job recommendations straight to your inbox.
Apr 06, 2026
Full time
You will need to login before you can apply for a job. View more categories View less categories Sector Construction and Building Services Role Executive Contract Type Fixed term Hours Full Time The Vacancy Tenant Liaison Officer - Liberty Location: West Midlands Company Van Provided Office & Field-Based Role Community-Focused Position Are you passionate about supporting communities, improving tenant experiences, and helping deliver real social value? Liberty is looking for a proactive and people-focused Tenant Liaison Officer (TLO) to join our team, ensuring residents feel supported, informed, and respected throughout essential maintenance and improvement works. What You'll Be Doing As a Tenant Liaison Officer, you'll be the key link between Liberty, our engineers, and the tenants we serve. You'll play a vital role in communication, access coordination, and social value delivery across our West Midlands sites. Your responsibilities will include: Engaging with tenants in hard-to-access properties, helping our engineers gain entry so essential works can be completed. Delivering meaningful social value, ensuring our work positively impacts the communities we serve. Establishing and managing the Tenant Liaison function across multiple sites. Attending meetings with tenants, site teams, and client representatives to maintain clear, transparent communication. Handling complaints and escalations, ensuring issues are resolved promptly and professionally. Maintaining accurate records, updates, and case notes within Liberty's systems. Working flexibly across office and field environments, visiting residents regularly to provide support and updates. Guiding tenants through planned and responsive maintenance programmes, ensuring smooth communication at every stage. What We're Looking For We're seeking someone personable, understanding, and confident in community-facing environments. You'll need: A full UK driving licence (company van provided). Previous experience as a Tenant Liaison Officer, Resident Liaison Officer, or similar role within social housing, maintenance, or customer service. Strong understanding of planned, responsive, internal, and external works. Excellent communication, organisation, and IT skills. Confidence working with hard-to-access properties and supporting engineers on the ground. Our Commitment to Fair Hiring We welcome applicants from all backgrounds. Any disclosed convictions will be assessed individually, and we do not discriminate based on criminal records. Some roles may require additional pre-employment checks. Ready to Make a Real Impact? Apply now and join Liberty in delivering safe homes, positive experiences, and lasting community value. Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: Work for WPS WPS combines deep sector expertise, local knowledge and a purpose-driven approach to act as a strategic partner for maintenance, compliance and energy transition solutions helping people thrive in properties. As part of the Wates Group, we benefit from a heritage built on more than 129 years of expertise in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Company Learn more about this company Visit this company's hub to learn about their values, culture, and latest jobs. Create a job alert and receive personalised job recommendations straight to your inbox.
Chief Executive Officer - East and North Hertfordshire Teaching NHS Trust The closing date is 24 April 2026 East and North Hertfordshire Teaching NHS Trust is on an ambitious transformation journey to become an outstanding, patient-led organisation, supporting 6,800 staff to deliver high quality, compassionate care. We are seeking a new Chief Executive Officer, accountable to the Chair and Board for the Trust's strategic leadership and performance. The postholder will ensure strong governance, meet all statutory requirements, and lead the organisation to clinical excellence, financial sustainability and outstanding patient care. The role also includes system leadership across the wider health economy, influencing sustainable service delivery at local, regional and national levels. We are looking for an ambitious and credible leader with significant experience in complex acute or specialist settings, a strong track record of operational delivery, and the ability to inspire and lead across a multi site organisation. In return, this is a unique opportunity to shape the future of the Trust and wider health system within a supportive and forward looking organisation. Main duties of the job Key responsibilities will include: Managing the Trust in accordance with its vision and strategic objectives, as a dynamic organisation, having regard to responsibilities and appropriate involvement of all key stakeholders externally and internally. Ensuring patients, staff and the public have the opportunity and are encouraged to participate in decision making and the planning of service delivery and improvement. Ensuring key standards and measures for the Trust are identified, including those related to performance, quality, service, care, audit, workforce, finance and efficiency and ensuring these are monitored and reported appropriately. Ensuring all Board members have the information they need to play a full part in the governance of the Trust and that the Trust Board is regularly appraised of the key risks and mitigating actions necessary to address those risks. Ensuring the Trust has an effective management system which has patient safety, quality and patient experience as paramount, ensuring mechanisms are in place to continuously monitor these issues. Ensuring the Trust meets its legal requirements, statutory duties and responsibilities and those reporting obligations placed by all external regulators and inspectors. Provide visible and engaging leadership behaviours and personal integrity that models the Trust's values. Please refer to the attached candidate pack for further details and the full list of responsibilities. About us East and North Hertfordshire Teaching NHS Trust is on a journey of transformation. It was formed in 2000 following the merger of two former NHS Trusts serving the east and north Hertfordshire areas. It operates across four sites; acute services are offered at the Lister Hospital; specialist cancer services at the Mount Vernon Cancer Centre (MVCC); and non-acute services at Queen Elizabeth II and Hertford County hospital. The Trust underwent an extensive £150m reconfiguration some years ago which centralised all inpatient and complex services at the Lister in Stevenage. The Trust provides a wide range of acute inpatient, outpatient, diagnostic, ambulatory and urgent care services - including an emergency department and maternity care - as well as regional and sub regional services in renal medicine, urology and plastic surgery. Proudly, the Trust is ranked as the highest performing acute trust in the East of England and 19th nationally among all acute and specialist trusts, according to the latest NHS performance league tables. It was also shortlisted for the HSJ Trust of the Year Award. Approximately 6,800 staff are employed by the Trust, dedicated staff to providing high quality, compassionate care to our patients. We also have an active volunteer network of around 350 people. The Trust's annual turnover is approximately £610 million. Job responsibilities Please refer to the attached candidate pack for further information. To arrange an informal discussion or visit, please contact Anita's Executive Assistant. The closing date for applications is 24 April 2026, with the selection and interview process scheduled for the week commencing 1 June 2026. Person Specification Experience A track record of success as a chief executive (or interim) within an acute or specialist care trust. Proven ability to ensure robust assurance and compliance across financial, governance, legal, regulatory and clinical areas. Significant experience of leading transformational service change. Experience of managing complex problems. Experience of increasing staff engagement, particularly through change and adversity. Demonstrable track record of advancing diversity, representation, equity and inclusion, with evidence of sustained inclusive culture change and reduced workforce inequalities. A track record of establishing strong quality and safety governance frameworks which deliver excellent outcomes for patients. Evidence of working on national programmes or contributing to national policy. Evidence of leading or implementing initiatives underpinned by national research and innovation. Track record of applying a commercial mindset and expertise to all elements of trust leadership. Skills, aptitudes and knowledge Demonstrable track record of sound financial and operational leadership, with proactive oversight of financial drivers. Demonstrable track record of operational performance improvement drawing on best practice. High levels of collaborative working with system partners including acute, community, mental health, primary care, local authorities and the voluntary sector. Ability to influence, negotiate and persuade regarding complex or sensitive issues demonstrating sound judgment, and a high degree of political awareness. Inspirational and motivational skills to lead staff with the ability to lead organisational culture change to support transformation and navigate complex change, balancing long term transformation with short term operational pressures. Ability to identify, assess and manage risk proactively personally and through others. Clear understanding of the national and regional strategic and policy landscape, able to appreciate the implications at a trust local level, adjusting organisational plans accordingly. Track record of patient and local community engagement, including in the co design of patient services to improve access, outcomes and/or experience. Sound knowledge of problem solving and improvement methodologies (knowledge of the Virginia Mason methodology or similar would be an advantage). Experience in leveraging digital technology, data quality and analytics to drive decision making, safety and transformation. Personal qualities and attributes Ability to create, enable and inspire the executive team, empowering courageous decision making and team cohesion, particularly in challenging times. An inspiring leader with vision and the ability to communicate ideas and generate action and delivery through others with drive, sound judgement who can deliver change at pace. Ability to plan strategically, tactically and creatively. Ability to take an innovative approach and encourage innovation in others. The ability to gain the respect of clinicians, managers and academics. Highly developed emotional intelligence and self awareness. Proactive, versatile and problem solving approach. Robust and persistent in the pursuit of objectives whilst responding to short term challenges and priorities. Able to build and maintain personal credibility. Able to prioritise and work under pressure, keeping calm and instilling calm in others. A personal commitment to ethical standards expected of public sector leaders in the UK. Education and professional qualifications Educated to degree level or equivalent experience. Evidence of continuous personal and professional development. Further professional qualification. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Apr 06, 2026
Full time
Chief Executive Officer - East and North Hertfordshire Teaching NHS Trust The closing date is 24 April 2026 East and North Hertfordshire Teaching NHS Trust is on an ambitious transformation journey to become an outstanding, patient-led organisation, supporting 6,800 staff to deliver high quality, compassionate care. We are seeking a new Chief Executive Officer, accountable to the Chair and Board for the Trust's strategic leadership and performance. The postholder will ensure strong governance, meet all statutory requirements, and lead the organisation to clinical excellence, financial sustainability and outstanding patient care. The role also includes system leadership across the wider health economy, influencing sustainable service delivery at local, regional and national levels. We are looking for an ambitious and credible leader with significant experience in complex acute or specialist settings, a strong track record of operational delivery, and the ability to inspire and lead across a multi site organisation. In return, this is a unique opportunity to shape the future of the Trust and wider health system within a supportive and forward looking organisation. Main duties of the job Key responsibilities will include: Managing the Trust in accordance with its vision and strategic objectives, as a dynamic organisation, having regard to responsibilities and appropriate involvement of all key stakeholders externally and internally. Ensuring patients, staff and the public have the opportunity and are encouraged to participate in decision making and the planning of service delivery and improvement. Ensuring key standards and measures for the Trust are identified, including those related to performance, quality, service, care, audit, workforce, finance and efficiency and ensuring these are monitored and reported appropriately. Ensuring all Board members have the information they need to play a full part in the governance of the Trust and that the Trust Board is regularly appraised of the key risks and mitigating actions necessary to address those risks. Ensuring the Trust has an effective management system which has patient safety, quality and patient experience as paramount, ensuring mechanisms are in place to continuously monitor these issues. Ensuring the Trust meets its legal requirements, statutory duties and responsibilities and those reporting obligations placed by all external regulators and inspectors. Provide visible and engaging leadership behaviours and personal integrity that models the Trust's values. Please refer to the attached candidate pack for further details and the full list of responsibilities. About us East and North Hertfordshire Teaching NHS Trust is on a journey of transformation. It was formed in 2000 following the merger of two former NHS Trusts serving the east and north Hertfordshire areas. It operates across four sites; acute services are offered at the Lister Hospital; specialist cancer services at the Mount Vernon Cancer Centre (MVCC); and non-acute services at Queen Elizabeth II and Hertford County hospital. The Trust underwent an extensive £150m reconfiguration some years ago which centralised all inpatient and complex services at the Lister in Stevenage. The Trust provides a wide range of acute inpatient, outpatient, diagnostic, ambulatory and urgent care services - including an emergency department and maternity care - as well as regional and sub regional services in renal medicine, urology and plastic surgery. Proudly, the Trust is ranked as the highest performing acute trust in the East of England and 19th nationally among all acute and specialist trusts, according to the latest NHS performance league tables. It was also shortlisted for the HSJ Trust of the Year Award. Approximately 6,800 staff are employed by the Trust, dedicated staff to providing high quality, compassionate care to our patients. We also have an active volunteer network of around 350 people. The Trust's annual turnover is approximately £610 million. Job responsibilities Please refer to the attached candidate pack for further information. To arrange an informal discussion or visit, please contact Anita's Executive Assistant. The closing date for applications is 24 April 2026, with the selection and interview process scheduled for the week commencing 1 June 2026. Person Specification Experience A track record of success as a chief executive (or interim) within an acute or specialist care trust. Proven ability to ensure robust assurance and compliance across financial, governance, legal, regulatory and clinical areas. Significant experience of leading transformational service change. Experience of managing complex problems. Experience of increasing staff engagement, particularly through change and adversity. Demonstrable track record of advancing diversity, representation, equity and inclusion, with evidence of sustained inclusive culture change and reduced workforce inequalities. A track record of establishing strong quality and safety governance frameworks which deliver excellent outcomes for patients. Evidence of working on national programmes or contributing to national policy. Evidence of leading or implementing initiatives underpinned by national research and innovation. Track record of applying a commercial mindset and expertise to all elements of trust leadership. Skills, aptitudes and knowledge Demonstrable track record of sound financial and operational leadership, with proactive oversight of financial drivers. Demonstrable track record of operational performance improvement drawing on best practice. High levels of collaborative working with system partners including acute, community, mental health, primary care, local authorities and the voluntary sector. Ability to influence, negotiate and persuade regarding complex or sensitive issues demonstrating sound judgment, and a high degree of political awareness. Inspirational and motivational skills to lead staff with the ability to lead organisational culture change to support transformation and navigate complex change, balancing long term transformation with short term operational pressures. Ability to identify, assess and manage risk proactively personally and through others. Clear understanding of the national and regional strategic and policy landscape, able to appreciate the implications at a trust local level, adjusting organisational plans accordingly. Track record of patient and local community engagement, including in the co design of patient services to improve access, outcomes and/or experience. Sound knowledge of problem solving and improvement methodologies (knowledge of the Virginia Mason methodology or similar would be an advantage). Experience in leveraging digital technology, data quality and analytics to drive decision making, safety and transformation. Personal qualities and attributes Ability to create, enable and inspire the executive team, empowering courageous decision making and team cohesion, particularly in challenging times. An inspiring leader with vision and the ability to communicate ideas and generate action and delivery through others with drive, sound judgement who can deliver change at pace. Ability to plan strategically, tactically and creatively. Ability to take an innovative approach and encourage innovation in others. The ability to gain the respect of clinicians, managers and academics. Highly developed emotional intelligence and self awareness. Proactive, versatile and problem solving approach. Robust and persistent in the pursuit of objectives whilst responding to short term challenges and priorities. Able to build and maintain personal credibility. Able to prioritise and work under pressure, keeping calm and instilling calm in others. A personal commitment to ethical standards expected of public sector leaders in the UK. Education and professional qualifications Educated to degree level or equivalent experience. Evidence of continuous personal and professional development. Further professional qualification. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
A leading creative company is seeking an experienced Chief Information Officer (CIO) to lead their IT function, ensuring alignment of technology services with business priorities. In this senior leadership role, you will drive the IT strategy, oversee governance and compliance, and manage vendor relationships. Ideal candidates should have substantial experience in IT leadership and a strong grasp of operational excellence. This role comes with a comprehensive benefits package including competitive salary and vacation time.
Apr 06, 2026
Full time
A leading creative company is seeking an experienced Chief Information Officer (CIO) to lead their IT function, ensuring alignment of technology services with business priorities. In this senior leadership role, you will drive the IT strategy, oversee governance and compliance, and manage vendor relationships. Ideal candidates should have substantial experience in IT leadership and a strong grasp of operational excellence. This role comes with a comprehensive benefits package including competitive salary and vacation time.
A leading global medical device company is seeking a Group Compliance & Chief Legal Officer to manage their legal team based in Edinburgh. The role requires a Fully Qualified Lawyer with significant commercial legal experience and strong knowledge of corporate governance. Responsibilities include providing legal guidance, overseeing compliance, and managing relationships with external law firms. The company offers a competitive executive salary and benefits, with a hybrid working model.
Apr 06, 2026
Full time
A leading global medical device company is seeking a Group Compliance & Chief Legal Officer to manage their legal team based in Edinburgh. The role requires a Fully Qualified Lawyer with significant commercial legal experience and strong knowledge of corporate governance. Responsibilities include providing legal guidance, overseeing compliance, and managing relationships with external law firms. The company offers a competitive executive salary and benefits, with a hybrid working model.
Title:Complaint Compliance Officer Contract Type:6 monthfixed term contract/secondment Salary:Starting from £42,149 per annum (London weighted salary) or £37,573 per annum (Regional salary) Grade: 8 Reporting Office: London, Stratford or Manchester Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Closing Date: 15th April 2026 Role click apply for full job details
Apr 06, 2026
Contractor
Title:Complaint Compliance Officer Contract Type:6 monthfixed term contract/secondment Salary:Starting from £42,149 per annum (London weighted salary) or £37,573 per annum (Regional salary) Grade: 8 Reporting Office: London, Stratford or Manchester Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Closing Date: 15th April 2026 Role click apply for full job details
Regulatory Affairs Officer Job Type: Permanent We at Yara are part of a global network, collaborating to profitably and responsibly solve some of the world's key challenges - resource scarcity, food insecurity and environmental change. About the Unit Yara Pocklington is part of the global company Yara International ASA and is a leader in the product development, manufacture and marketing of speciality nutrients & biostimulant products for use in regenerative agriculture worldwide. The business has grown significantly in recent years and has continued ambitious growth objectives for its Biological products. To meet this growth a new Global Production plant is currently being built in Howden, UK. We are seeking a Regulatory Affairs Officer to join our team. The Regulatory Affairs team is responsible for ensuring that all YaraVita and YaraAmplix products meet regulatory requirements across global markets. This includes maintaining compliance with local and international chemical and fertiliser regulations through the management of technical documentation, label content, regulatory submissions, and ongoing monitoring of market-specific requirements. Reporting to the Regulatory Affairs & Packaging Design Manager in this role, you will be responsible for ensuring product compliance for all YaraVita/ YaraAmplix brand products with local and international chemical and fertilizer regulations. In this role, you will work with product data, contribute to project activities, and collaborate closely with internal teams and external authorities to support the successful launch of new products and ensure continued compliance of existing ones. This is an excellent opportunity to join a collaborative team and make a meaningful impact at a global level. Responsibilities Support and maintain global product registrations for a portfolio of 500+ products manufactured at Yara Pocklington. Support registration-related administrative activities, including payments and subscription renewals. Assist the Regulatory Affairs team in the development, update, and management of EU Fertilising Products Regulation (FPR) dossiers. Prepare high-quality technical documentation to support regulatory submissions and ensure ongoing compliance. Safeguard confidentiality, including managing and overseeing NDAs with external stakeholders. Work closely with the Biostimulant Regulatory team to ensure products comply with relevant regulatory frameworks. Provide technical guidance to the Quality Control team on documentation requirements for global regulatory compliance. Collaborate with Product Development to ensure all ingredients meet global chemical regulatory standards. Liaise with external suppliers to obtain and validate product compliance information. Review internal processes and documentation to ensure alignment with regulatory requirements and best practices. Support global packaging development projects and provide support to ensure label compliance across markets. Update and maintain label text in line with applicable fertiliser regulations and packaging design requirements. Profile 'A' level education, preferably English / Business Admin / Chemistry / Maths Minimum 3 years of experience on product registrations/regulatory affairs High level of IT competence in particular, Microsoft Office Suite, SAP Project Management and change management experience Excellent attention to detail Additional Information In addition to a great place to work, Yara offer an attractive rewards package including: 25 days holiday (plus option to buy 5 more) Vitality Private Health 10% employer Pension Contributions Life Assurance Wide range of personal development opportunities Inclusion & Wellbeing Activities (including football, badminton, tennis, running and walking) Please send your CV by clicking the button "Apply now". CV's sent via email will not be accepted. Apply no later than 19th April 2026 Knowledge grows through differences Yara is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. We believe that creating a diverse and inclusive work environment is not only the right thing, but also the smart thing to do. To deliver on this, Yara has firmly anchoredDiversity, Equity & Inclusion (DE&I) in our business strategy and has more than 400 employees worldwide involved in D&I ambassadors networks. As part of our recruitment process, where permitted by local law, we may conduct reference and background checks. These checks will only be performed when deemed necessary for the nature of the job. Candidates will be informed by HR before any background checks are initiated.
Apr 06, 2026
Full time
Regulatory Affairs Officer Job Type: Permanent We at Yara are part of a global network, collaborating to profitably and responsibly solve some of the world's key challenges - resource scarcity, food insecurity and environmental change. About the Unit Yara Pocklington is part of the global company Yara International ASA and is a leader in the product development, manufacture and marketing of speciality nutrients & biostimulant products for use in regenerative agriculture worldwide. The business has grown significantly in recent years and has continued ambitious growth objectives for its Biological products. To meet this growth a new Global Production plant is currently being built in Howden, UK. We are seeking a Regulatory Affairs Officer to join our team. The Regulatory Affairs team is responsible for ensuring that all YaraVita and YaraAmplix products meet regulatory requirements across global markets. This includes maintaining compliance with local and international chemical and fertiliser regulations through the management of technical documentation, label content, regulatory submissions, and ongoing monitoring of market-specific requirements. Reporting to the Regulatory Affairs & Packaging Design Manager in this role, you will be responsible for ensuring product compliance for all YaraVita/ YaraAmplix brand products with local and international chemical and fertilizer regulations. In this role, you will work with product data, contribute to project activities, and collaborate closely with internal teams and external authorities to support the successful launch of new products and ensure continued compliance of existing ones. This is an excellent opportunity to join a collaborative team and make a meaningful impact at a global level. Responsibilities Support and maintain global product registrations for a portfolio of 500+ products manufactured at Yara Pocklington. Support registration-related administrative activities, including payments and subscription renewals. Assist the Regulatory Affairs team in the development, update, and management of EU Fertilising Products Regulation (FPR) dossiers. Prepare high-quality technical documentation to support regulatory submissions and ensure ongoing compliance. Safeguard confidentiality, including managing and overseeing NDAs with external stakeholders. Work closely with the Biostimulant Regulatory team to ensure products comply with relevant regulatory frameworks. Provide technical guidance to the Quality Control team on documentation requirements for global regulatory compliance. Collaborate with Product Development to ensure all ingredients meet global chemical regulatory standards. Liaise with external suppliers to obtain and validate product compliance information. Review internal processes and documentation to ensure alignment with regulatory requirements and best practices. Support global packaging development projects and provide support to ensure label compliance across markets. Update and maintain label text in line with applicable fertiliser regulations and packaging design requirements. Profile 'A' level education, preferably English / Business Admin / Chemistry / Maths Minimum 3 years of experience on product registrations/regulatory affairs High level of IT competence in particular, Microsoft Office Suite, SAP Project Management and change management experience Excellent attention to detail Additional Information In addition to a great place to work, Yara offer an attractive rewards package including: 25 days holiday (plus option to buy 5 more) Vitality Private Health 10% employer Pension Contributions Life Assurance Wide range of personal development opportunities Inclusion & Wellbeing Activities (including football, badminton, tennis, running and walking) Please send your CV by clicking the button "Apply now". CV's sent via email will not be accepted. Apply no later than 19th April 2026 Knowledge grows through differences Yara is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. We believe that creating a diverse and inclusive work environment is not only the right thing, but also the smart thing to do. To deliver on this, Yara has firmly anchoredDiversity, Equity & Inclusion (DE&I) in our business strategy and has more than 400 employees worldwide involved in D&I ambassadors networks. As part of our recruitment process, where permitted by local law, we may conduct reference and background checks. These checks will only be performed when deemed necessary for the nature of the job. Candidates will be informed by HR before any background checks are initiated.
Career Choices Dewis Gyrfa Ltd
Birmingham, Staffordshire
Do you want to lean in and transform the life of a child? Compass Community puts children first through our therapeutic, innovative approach. Integrity, Courage and Care shape how we work. We listen deeply, challenge each other and fix what needs fixing, together. This is the work. And we'd like you to be part of it. Work in a children's home that makes a positive, lasting difference to children's lives. This role is ideal for experienced Residential Workers or Youth Workers, as well as those with no previous experience who are looking to build a career in residential care. We are looking for determined, caring and thoughtful people to become long-lasting, significant adults in a child's life, and this could be the role for you. At Compass Community, we believe every child deserves a future filled with opportunity, stability and support. As one of the UK's leading providers of children's residential care, fostering and education services, we use a therapeutic and innovative approach to help children thrive. We are looking for a Senior Residential Home Finding Officer to play a key role in managing residential referrals and supporting the placement process across our growing national network of services. This is a fantastic opportunity for someone experienced in children's services placements, referrals, or residential care administration who wants to make a meaningful impact while working within a collaborative and mission driven team. The Role As Senior Residential Home Finding Officer, you will lead the day-to-day coordination of residential referrals, ensuring every enquiry is managed efficiently, professionally and in line with safeguarding standards. You will oversee the administrative processes that underpin placements, supporting accurate data management, strong communication with commissioners, and effective matching of children to services. Working closely with the Head of Residential Home Finding and operational teams, you will help ensure placement decisions are timely, well-informed and centred around the needs of children. Key Responsibilities Referral Management: Oversee incoming residential referrals from enquiry through to outcome Ensure referrals are logged, acknowledged and allocated within agreed timeframes Coordinate referral distribution across the placements team Track referral progress and follow up on outstanding information Escalate complex or high risk referrals when appropriate Maintain clear communication with commissioners throughout the process Administrative Leadership: Lead the administrative coordination of the placements function Maintain accurate records across CRM systems and internal databases Ensure documentation is organised, compliant and audit ready Standardise templates, documentation and tracking processes Support onboarding of new placement team members Identify and implement improvements to workflow and efficiency Placement Matching & Coordination: Support effective matching of children to suitable residential services Coordinate communication between Registered Managers, Regional Operations Managers and operational leaders Monitor internal vacancies and service capacity Ensure placement start up processes are smooth and well organised Data & Performance Management: Maintain accurate referral and placement data within CRM systems Produce reports on referral activity, response times and occupancy levels Monitor key performance indicators such as: Referral response times Conversion rates Time from referral to decision Administrative accuracy Provide insights to support operational performance and planning Stakeholder Engagement: Act as a professional point of contact for commissioners and local authorities Build positive working relationships with internal operational teams Support preparation for commissioner meetings and service reviews Safeguarding & Compliance: Ensure all placement activity follows safeguarding and regulatory standards Maintain confidentiality in line with GDPR and the Data Protection Act Ensure all records are clear, accurate and defensible About You We're looking for someone organised, proactive and committed to achieving the best outcomes for children. You will likely have Experience working within children's residential care, fostering or placements environments A strong understanding of the needs of looked after children Experience managing high volume administrative or referral processes Experience using CRM or case management systems Confidence working with data, reporting and operational metrics Excellent communication and organisational skills Desirable Experience supervising or supporting administrative colleagues. What Success Looks Like Referrals are acknowledged and processed quickly and efficiently Administrative systems are organised, accurate and audit ready Commissioners receive professional and responsive communication Placement decisions are supported by clear, reliable data Teams work collaboratively with minimal bottlenecks in the referral process Children experience timely and well coordinated placements Why Join Compass Community? Compass Community exists to create a future of strength and opportunity for every child. We are building the UK's leading children's services organisation, and we are committed to being: The best place to work in children's services A provider that puts children first A force for positive change across the sector Our values guide everything we do: Integrity: We do the right thing Courage: We challenge and improve Care: We put children and people first When you join Compass Community, you become part of a team of Life Changers dedicated to transforming lives. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Apr 06, 2026
Full time
Do you want to lean in and transform the life of a child? Compass Community puts children first through our therapeutic, innovative approach. Integrity, Courage and Care shape how we work. We listen deeply, challenge each other and fix what needs fixing, together. This is the work. And we'd like you to be part of it. Work in a children's home that makes a positive, lasting difference to children's lives. This role is ideal for experienced Residential Workers or Youth Workers, as well as those with no previous experience who are looking to build a career in residential care. We are looking for determined, caring and thoughtful people to become long-lasting, significant adults in a child's life, and this could be the role for you. At Compass Community, we believe every child deserves a future filled with opportunity, stability and support. As one of the UK's leading providers of children's residential care, fostering and education services, we use a therapeutic and innovative approach to help children thrive. We are looking for a Senior Residential Home Finding Officer to play a key role in managing residential referrals and supporting the placement process across our growing national network of services. This is a fantastic opportunity for someone experienced in children's services placements, referrals, or residential care administration who wants to make a meaningful impact while working within a collaborative and mission driven team. The Role As Senior Residential Home Finding Officer, you will lead the day-to-day coordination of residential referrals, ensuring every enquiry is managed efficiently, professionally and in line with safeguarding standards. You will oversee the administrative processes that underpin placements, supporting accurate data management, strong communication with commissioners, and effective matching of children to services. Working closely with the Head of Residential Home Finding and operational teams, you will help ensure placement decisions are timely, well-informed and centred around the needs of children. Key Responsibilities Referral Management: Oversee incoming residential referrals from enquiry through to outcome Ensure referrals are logged, acknowledged and allocated within agreed timeframes Coordinate referral distribution across the placements team Track referral progress and follow up on outstanding information Escalate complex or high risk referrals when appropriate Maintain clear communication with commissioners throughout the process Administrative Leadership: Lead the administrative coordination of the placements function Maintain accurate records across CRM systems and internal databases Ensure documentation is organised, compliant and audit ready Standardise templates, documentation and tracking processes Support onboarding of new placement team members Identify and implement improvements to workflow and efficiency Placement Matching & Coordination: Support effective matching of children to suitable residential services Coordinate communication between Registered Managers, Regional Operations Managers and operational leaders Monitor internal vacancies and service capacity Ensure placement start up processes are smooth and well organised Data & Performance Management: Maintain accurate referral and placement data within CRM systems Produce reports on referral activity, response times and occupancy levels Monitor key performance indicators such as: Referral response times Conversion rates Time from referral to decision Administrative accuracy Provide insights to support operational performance and planning Stakeholder Engagement: Act as a professional point of contact for commissioners and local authorities Build positive working relationships with internal operational teams Support preparation for commissioner meetings and service reviews Safeguarding & Compliance: Ensure all placement activity follows safeguarding and regulatory standards Maintain confidentiality in line with GDPR and the Data Protection Act Ensure all records are clear, accurate and defensible About You We're looking for someone organised, proactive and committed to achieving the best outcomes for children. You will likely have Experience working within children's residential care, fostering or placements environments A strong understanding of the needs of looked after children Experience managing high volume administrative or referral processes Experience using CRM or case management systems Confidence working with data, reporting and operational metrics Excellent communication and organisational skills Desirable Experience supervising or supporting administrative colleagues. What Success Looks Like Referrals are acknowledged and processed quickly and efficiently Administrative systems are organised, accurate and audit ready Commissioners receive professional and responsive communication Placement decisions are supported by clear, reliable data Teams work collaboratively with minimal bottlenecks in the referral process Children experience timely and well coordinated placements Why Join Compass Community? Compass Community exists to create a future of strength and opportunity for every child. We are building the UK's leading children's services organisation, and we are committed to being: The best place to work in children's services A provider that puts children first A force for positive change across the sector Our values guide everything we do: Integrity: We do the right thing Courage: We challenge and improve Care: We put children and people first When you join Compass Community, you become part of a team of Life Changers dedicated to transforming lives. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Mersey and West Lancashire Teaching Hospitals NHS Trust Appointments/Call Centre Officer The closing date is 09 April 2026 An exciting and challenging opportunity has become available for an Appointments / Call Centre Officer within Patient Booking Services. The post holder will be responsible for providing clerical and administrative support to the department. You will work closely with a wide range of staff across the Organisation, including other hospitals, GP services and mainly, our patients. Previous applicants need not apply Main duties of the job To co-ordinate the booking of outpatient appointments for Medical/Surgical specialties across MWL Teaching Hospital NHS Trust. To schedule appointments ensuring that an efficient, timely and patient focussed service is provided and the clinical needs of patients are met in accordance with the current operating framework and the NHS constitution The Appointments Department provides an operational service for MWL NHS Trust and other external Trusts. The Appointments department co-ordinates the outpatient appointment bookings for all specialties. This data is captured on a variety of computerised systems. About us Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites. We strongly believe that the communities we serve should all have access to Five Star Patient Care. Our Services Acute Care Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites. Primary Care Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital. Community Services Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre. Specialist Regional Services We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales. Achievements: Rated Outstanding by CQC Inspection August 2018 Top 100 places to work in the NHS (NHS Employers & Health Service Journal) National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme Job responsibilities KEY DUTIES Enter tertiary referral letter details accurately onto the Patient Administration System (PAS) on a daily basis adhering to the timescales within the Trust Patient Access Policy and ensuring the outpatient entry is attached to the correct 18 week pathway with appropriate referral/pathway/referral source code. To deal with pending elective appointments and cancellations, liaising with all relevant staff (including Consultants, Outpatient Managers, Directorate Managers and clinical support staff). Escalating any issues/breaches to the Team Leader/Administration Services Co-ordinator. Meet/liaise with Consultants on a regular basis in order to manage outpatient clinics lists effectively whilst working within the Department of Health guidelines. Be responsible for the updating and accuracy on electronic systems. Independently compile clinic status lists 6 weeks in advance, taking into account the composition of lists to include, clinical urgency, diagnostic investigations, therapeutic investigations, complex procedures and 18 week referral to treatment target. Inputting information on to PAS and NHS e-referral. Liaise with Team Leader/Outpatient Manager and/or Directorate Managers to ensure clinic sessions are utilised when Consultants are on leave. If Consultants are on annual leave/professional leave ensure that Registrar/Staff Grade cover is in place prior to booking patients into clinic session. Book appointments using the PAS/NHS e-referral system and identify the type of outpatient appointment required. Obtain relevant reports/ information and request HRS/case notes. Update clinic of list changes due to cancellations/alterations. Frequently negotiate with nursing staff to provide additional outpatient clinics. Update the PAS system and NHS e-referral with all information following patient referral triage with all special requirements. To ensure management of all clinic requests/reductions/cancellations/clinic changes/patient requests are managed within sostenuto independently Order interpreters for patients attending outpatient clinics by e-mail. To arrange patient appointments by telephone/letter ensuring that patients are offered choice of date with reasonable notice in accordance with the current operating framework and the NHS constitution. Order all necessary equipment for appointments via Outpatient Managers by e-mail. Responsible for informing the Radiology/Cardio-Respiratory Department of additional clinics arranged. Take into account daily cancellations and alterations, contacting patients by telephone explaining in a polite and courteous manner reasons for cancellation. To follow the correct procedures and processes for all cancelled appointments and DNAs to ensure dates are re-booked and/or removed according to the Trust Patient Access Policy, escalating any issues. Manage Netcall reminder report ensuring outpatient slots are backfilled maximising outpatient capacity. Advise patients of all available options with empathy and discretion particularly when dealing with aggrieved patients regarding outpatient waiting list enquires. Significant conversations including outcomes are to be recorded on PAS. Monitor and maintain the Patient Target Lists (PTL) for each speciality and individual Consultants, including the maintenance of the RTT and liaise with Directorate Managers on a regular basis. Monthly validation of 18 week (PTL) for each speciality to maintain 18 weeks, ensure patient availability and/or still require appointment. Monitor and maintain the Outpatient waiting list reports for individual specialities ensuring that all patients are booked in accordance with Multi-Disciplinary Team guidelines and Department of Health guidelines. Book linked appointments foe ENT and Ophthalmology prior to appointment date. Complete data checks on computerised systems (PAS, NHS e-referral, EDMS) amending any changes e.g. appointment procedures, patient details, patient/hospital cancellations or time changes due to allergy risks etc. Complete Netcall cancellation report, slot availability report within ers, sostenuto, net account on a daily basis. ASI report managed independently within DOH guidelines for Paper Switch Off Compliance Management of pas admin reports, clinic changes/amendments for all specialty clinics and directorates Set up and amendments of clinic schedules on PAS system Training/mentoring of staff on all roles within the Appointments Department To ensure that all two-week rule referrals/upgrades are managed independently within DOH guidelines on PAS and NHS e-referral system. To ensure all case notes are requested and available for appointments in line with local standards and protocols. Ensure that any documentation in relation to the patient is sent to the Health Records Department to be scanned onto EDMS (Electronic Document Management System). To file all correspondence and documents, as required, thereby maintaining an effective filing system. Organise and order stationary items as appropriate. Deal appropriately with concerns from staff in line with Trust policy. To provide cover for colleagues during periods of annual leave and sickness. Mentor and train relevant staff as required by the Team Leaders or Administrative Services Co-ordinator. Participate in call centre rotation. Liaise with other hospitals both NHS and private, GPs, secretarial, clerical, wards, and cancer services. Following PTL meeting, complete actions for individual specialities and update capacity for Directorate Managers. To work in a flexible manner in accordance with the Trust policy. Any other duties required by Line Manager. Person Specification Qualifications Educated to GCSE level and/or equivalent qualification and/or equivalent experience NVQ Level 2 in Business Administration and working towards Level 3 and/or equivalent knowledge through formal training and/or experience Knowledge & Experience Call Centre experience Excellent IT skills with knowledge and experience of Microsoft office products Previous clerical experience Previous NHS experience Knowledge of medical terminology Experience of mentoring and training staff Skills Word Processing Skills Self-motivated and able to work with limited supervision Ability to use own initiative and respond to new challenges Ability to manage/prioritise own workload Ability to accurately maintain computerise and manual systems Ability to work as part of a team Ability to mentor and train staff Excellent interpersonal skills . click apply for full job details
Apr 06, 2026
Full time
Mersey and West Lancashire Teaching Hospitals NHS Trust Appointments/Call Centre Officer The closing date is 09 April 2026 An exciting and challenging opportunity has become available for an Appointments / Call Centre Officer within Patient Booking Services. The post holder will be responsible for providing clerical and administrative support to the department. You will work closely with a wide range of staff across the Organisation, including other hospitals, GP services and mainly, our patients. Previous applicants need not apply Main duties of the job To co-ordinate the booking of outpatient appointments for Medical/Surgical specialties across MWL Teaching Hospital NHS Trust. To schedule appointments ensuring that an efficient, timely and patient focussed service is provided and the clinical needs of patients are met in accordance with the current operating framework and the NHS constitution The Appointments Department provides an operational service for MWL NHS Trust and other external Trusts. The Appointments department co-ordinates the outpatient appointment bookings for all specialties. This data is captured on a variety of computerised systems. About us Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites. We strongly believe that the communities we serve should all have access to Five Star Patient Care. Our Services Acute Care Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites. Primary Care Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital. Community Services Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre. Specialist Regional Services We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales. Achievements: Rated Outstanding by CQC Inspection August 2018 Top 100 places to work in the NHS (NHS Employers & Health Service Journal) National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme Job responsibilities KEY DUTIES Enter tertiary referral letter details accurately onto the Patient Administration System (PAS) on a daily basis adhering to the timescales within the Trust Patient Access Policy and ensuring the outpatient entry is attached to the correct 18 week pathway with appropriate referral/pathway/referral source code. To deal with pending elective appointments and cancellations, liaising with all relevant staff (including Consultants, Outpatient Managers, Directorate Managers and clinical support staff). Escalating any issues/breaches to the Team Leader/Administration Services Co-ordinator. Meet/liaise with Consultants on a regular basis in order to manage outpatient clinics lists effectively whilst working within the Department of Health guidelines. Be responsible for the updating and accuracy on electronic systems. Independently compile clinic status lists 6 weeks in advance, taking into account the composition of lists to include, clinical urgency, diagnostic investigations, therapeutic investigations, complex procedures and 18 week referral to treatment target. Inputting information on to PAS and NHS e-referral. Liaise with Team Leader/Outpatient Manager and/or Directorate Managers to ensure clinic sessions are utilised when Consultants are on leave. If Consultants are on annual leave/professional leave ensure that Registrar/Staff Grade cover is in place prior to booking patients into clinic session. Book appointments using the PAS/NHS e-referral system and identify the type of outpatient appointment required. Obtain relevant reports/ information and request HRS/case notes. Update clinic of list changes due to cancellations/alterations. Frequently negotiate with nursing staff to provide additional outpatient clinics. Update the PAS system and NHS e-referral with all information following patient referral triage with all special requirements. To ensure management of all clinic requests/reductions/cancellations/clinic changes/patient requests are managed within sostenuto independently Order interpreters for patients attending outpatient clinics by e-mail. To arrange patient appointments by telephone/letter ensuring that patients are offered choice of date with reasonable notice in accordance with the current operating framework and the NHS constitution. Order all necessary equipment for appointments via Outpatient Managers by e-mail. Responsible for informing the Radiology/Cardio-Respiratory Department of additional clinics arranged. Take into account daily cancellations and alterations, contacting patients by telephone explaining in a polite and courteous manner reasons for cancellation. To follow the correct procedures and processes for all cancelled appointments and DNAs to ensure dates are re-booked and/or removed according to the Trust Patient Access Policy, escalating any issues. Manage Netcall reminder report ensuring outpatient slots are backfilled maximising outpatient capacity. Advise patients of all available options with empathy and discretion particularly when dealing with aggrieved patients regarding outpatient waiting list enquires. Significant conversations including outcomes are to be recorded on PAS. Monitor and maintain the Patient Target Lists (PTL) for each speciality and individual Consultants, including the maintenance of the RTT and liaise with Directorate Managers on a regular basis. Monthly validation of 18 week (PTL) for each speciality to maintain 18 weeks, ensure patient availability and/or still require appointment. Monitor and maintain the Outpatient waiting list reports for individual specialities ensuring that all patients are booked in accordance with Multi-Disciplinary Team guidelines and Department of Health guidelines. Book linked appointments foe ENT and Ophthalmology prior to appointment date. Complete data checks on computerised systems (PAS, NHS e-referral, EDMS) amending any changes e.g. appointment procedures, patient details, patient/hospital cancellations or time changes due to allergy risks etc. Complete Netcall cancellation report, slot availability report within ers, sostenuto, net account on a daily basis. ASI report managed independently within DOH guidelines for Paper Switch Off Compliance Management of pas admin reports, clinic changes/amendments for all specialty clinics and directorates Set up and amendments of clinic schedules on PAS system Training/mentoring of staff on all roles within the Appointments Department To ensure that all two-week rule referrals/upgrades are managed independently within DOH guidelines on PAS and NHS e-referral system. To ensure all case notes are requested and available for appointments in line with local standards and protocols. Ensure that any documentation in relation to the patient is sent to the Health Records Department to be scanned onto EDMS (Electronic Document Management System). To file all correspondence and documents, as required, thereby maintaining an effective filing system. Organise and order stationary items as appropriate. Deal appropriately with concerns from staff in line with Trust policy. To provide cover for colleagues during periods of annual leave and sickness. Mentor and train relevant staff as required by the Team Leaders or Administrative Services Co-ordinator. Participate in call centre rotation. Liaise with other hospitals both NHS and private, GPs, secretarial, clerical, wards, and cancer services. Following PTL meeting, complete actions for individual specialities and update capacity for Directorate Managers. To work in a flexible manner in accordance with the Trust policy. Any other duties required by Line Manager. Person Specification Qualifications Educated to GCSE level and/or equivalent qualification and/or equivalent experience NVQ Level 2 in Business Administration and working towards Level 3 and/or equivalent knowledge through formal training and/or experience Knowledge & Experience Call Centre experience Excellent IT skills with knowledge and experience of Microsoft office products Previous clerical experience Previous NHS experience Knowledge of medical terminology Experience of mentoring and training staff Skills Word Processing Skills Self-motivated and able to work with limited supervision Ability to use own initiative and respond to new challenges Ability to manage/prioritise own workload Ability to accurately maintain computerise and manual systems Ability to work as part of a team Ability to mentor and train staff Excellent interpersonal skills . click apply for full job details
Our client is a dynamic and growing organisation with more than 650 staff, an annual turnover of circa £35 million and a thriving community of learners. They deliver high-quality education and training to thousands of students, apprentices and adults each year, helping shape futures while supporting the needs of local employers. The College is now seeking an exceptional Director of Governance to play a vital role in ensuring the highest standards of accountability, transparency and compliance across the organisation. As a senior and independent officer, you will provide expert guidance and assurance to the Governing Body, Chair and Chief Executive, ensuring the College meets all statutory, regulatory and ethical responsibilities. This is a pivotal leadership role at the heart of the College. You will oversee all aspects of governance and corporate compliance, including statutory obligations, whistleblowing and data protection. Acting as both Whistleblowing Lead and Data Protection Officer, you will help safeguard the integrity of our processes and strengthen the College's organisational resilience. If you are passionate about excellent governance and want to contribute to shaping the future of education, our client would love to hear from you. Our client has appointed FE Associates to support them with this important role. Prior to submitting an application, interested parties are advised to arrange an initial conversation by emailing to discuss the role. Closing date: 9am on Tuesday 28 April 2026 Interview date: To be confirmed
Apr 06, 2026
Full time
Our client is a dynamic and growing organisation with more than 650 staff, an annual turnover of circa £35 million and a thriving community of learners. They deliver high-quality education and training to thousands of students, apprentices and adults each year, helping shape futures while supporting the needs of local employers. The College is now seeking an exceptional Director of Governance to play a vital role in ensuring the highest standards of accountability, transparency and compliance across the organisation. As a senior and independent officer, you will provide expert guidance and assurance to the Governing Body, Chair and Chief Executive, ensuring the College meets all statutory, regulatory and ethical responsibilities. This is a pivotal leadership role at the heart of the College. You will oversee all aspects of governance and corporate compliance, including statutory obligations, whistleblowing and data protection. Acting as both Whistleblowing Lead and Data Protection Officer, you will help safeguard the integrity of our processes and strengthen the College's organisational resilience. If you are passionate about excellent governance and want to contribute to shaping the future of education, our client would love to hear from you. Our client has appointed FE Associates to support them with this important role. Prior to submitting an application, interested parties are advised to arrange an initial conversation by emailing to discuss the role. Closing date: 9am on Tuesday 28 April 2026 Interview date: To be confirmed
White Collar Factory (95009), United Kingdom, London, London In-house PSL / Professional Support Lawyer (Knowledge Support) - Manager About this role Capital One is excited to create a new opportunity to join our UK Legal Team as a professional support knowledge lawyer, supporting the legal team to maintain up to date legal knowledge across the spectrum of issues impacting a consumer lender in the UK. Reporting to our Head of Customer (Acquisition, Strategy and Operations) Legal Team, you will leverage your expertise to deliver highly effective knowledge services to the Legal department and the wider business. Our goal is to support the UK business to navigate risk, deliver on its strategy, and ultimately provide good customer outcomes. Given the rapid pace of change and innovation across lending, a proactive approach to capturing, organising, and disseminating legal and regulatory knowledge is essential. What you'll do Your key focus will be on embedding a robust knowledge management function and acting as the knowledge expert across the spectrum of issues impacting a FCA regulated consumer lender in the UK: Knowledge Strategy: Produce and share high-quality legal knowledge for the Legal Team and business stakeholders to help inform and shape our business strategy in evolving areas such as Payments and Open Banking. Business Facing Communications: Work with the Legal Team and other functions such as Compliance and the First Line Risk Office, to ensure relevant legal and regulatory developments are communicated to business stakeholders in a proactive, and timely manner through drafting legal updates, training and briefings. People Leadership: You will be responsible for people leadership, managing a small team of lawyers who are SMEs in various aspects of a consumer credit business. You will also be responsible for supporting their development and impact on the team and business. Legislative Tracking & Impact Analysis: Lead the process of horizon scanning and tracking legislative/regulatory developments across the full customer journey (topics include Consumer Duty, Payments, Open Banking, Employment, Tech/AI/Cyber and Competition), whilst assessing their strategic impact on Capital One. Legal Training Programme Development: Identify relevant topics and training needs for the wider Legal Team and design and present sessions. Provide up-to-date, concise, and practical training for stakeholders across the business on core legal and regulatory requirements. Strategic Policy Support: Co-ordinate with the External Affairs function to provide input on the legal and regulatory aspects of areas of strategic importance to COEP where we are seeking to influence change. External Third Party Engagement: Where relevant this could include liaising with industry bodies such as UK Finance in response to industry papers or instructing external counsel. Knowledge Management Systems: Implement procedures to capture, develop, store, and maintain the know-how resources, including examples of previous advice. Focus on maximising the use of digital opportunities and maintaining user-friendly know-how banks. What we're looking for Qualified solicitor with around 5-10 years PQE (guide only). Experience working within, or with (if private practice), an established financial services firm that offers consumer credit products is preferable. Broad knowledge of UK consumer credit legal and regulatory requirements across the full customer journey (e.g., CCA, CONC, Payment Services, Financial Crime, Open Banking) is strongly preferred. PSL/Knowledge Management experience is strongly preferred. A demonstrated ability to lead, coach and inspire a team of lawyers. Understanding of the regulatory expectations around Consumer Duty is preferred. Ability to apply strategic thinking and strong problem-solving skills to knowledge capture and dissemination. Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs. Confidence in written and verbal communications, tailoring content and style to the audience as needed. Great relationship building and team working - across our business stakeholders, our broader Legal department and throughout our business' multi-functional teams. Forward thinking on maximising use of digital opportunities as part of providing legal advice. Genuine focus on delivering a best in class legal service to our business. Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 06, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London In-house PSL / Professional Support Lawyer (Knowledge Support) - Manager About this role Capital One is excited to create a new opportunity to join our UK Legal Team as a professional support knowledge lawyer, supporting the legal team to maintain up to date legal knowledge across the spectrum of issues impacting a consumer lender in the UK. Reporting to our Head of Customer (Acquisition, Strategy and Operations) Legal Team, you will leverage your expertise to deliver highly effective knowledge services to the Legal department and the wider business. Our goal is to support the UK business to navigate risk, deliver on its strategy, and ultimately provide good customer outcomes. Given the rapid pace of change and innovation across lending, a proactive approach to capturing, organising, and disseminating legal and regulatory knowledge is essential. What you'll do Your key focus will be on embedding a robust knowledge management function and acting as the knowledge expert across the spectrum of issues impacting a FCA regulated consumer lender in the UK: Knowledge Strategy: Produce and share high-quality legal knowledge for the Legal Team and business stakeholders to help inform and shape our business strategy in evolving areas such as Payments and Open Banking. Business Facing Communications: Work with the Legal Team and other functions such as Compliance and the First Line Risk Office, to ensure relevant legal and regulatory developments are communicated to business stakeholders in a proactive, and timely manner through drafting legal updates, training and briefings. People Leadership: You will be responsible for people leadership, managing a small team of lawyers who are SMEs in various aspects of a consumer credit business. You will also be responsible for supporting their development and impact on the team and business. Legislative Tracking & Impact Analysis: Lead the process of horizon scanning and tracking legislative/regulatory developments across the full customer journey (topics include Consumer Duty, Payments, Open Banking, Employment, Tech/AI/Cyber and Competition), whilst assessing their strategic impact on Capital One. Legal Training Programme Development: Identify relevant topics and training needs for the wider Legal Team and design and present sessions. Provide up-to-date, concise, and practical training for stakeholders across the business on core legal and regulatory requirements. Strategic Policy Support: Co-ordinate with the External Affairs function to provide input on the legal and regulatory aspects of areas of strategic importance to COEP where we are seeking to influence change. External Third Party Engagement: Where relevant this could include liaising with industry bodies such as UK Finance in response to industry papers or instructing external counsel. Knowledge Management Systems: Implement procedures to capture, develop, store, and maintain the know-how resources, including examples of previous advice. Focus on maximising the use of digital opportunities and maintaining user-friendly know-how banks. What we're looking for Qualified solicitor with around 5-10 years PQE (guide only). Experience working within, or with (if private practice), an established financial services firm that offers consumer credit products is preferable. Broad knowledge of UK consumer credit legal and regulatory requirements across the full customer journey (e.g., CCA, CONC, Payment Services, Financial Crime, Open Banking) is strongly preferred. PSL/Knowledge Management experience is strongly preferred. A demonstrated ability to lead, coach and inspire a team of lawyers. Understanding of the regulatory expectations around Consumer Duty is preferred. Ability to apply strategic thinking and strong problem-solving skills to knowledge capture and dissemination. Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs. Confidence in written and verbal communications, tailoring content and style to the audience as needed. Great relationship building and team working - across our business stakeholders, our broader Legal department and throughout our business' multi-functional teams. Forward thinking on maximising use of digital opportunities as part of providing legal advice. Genuine focus on delivering a best in class legal service to our business. Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Director, Head of Talent Acquisition (Europe) The Head of Talent Acquisition, Europe is a leadership role responsible for leading and executing the end-to-end talent acquisition strategy across the business, with a primary focus on the UK Card, Velocity Black, and Global Payments Network (formally Discover) business units. The core mandate is to ensure the international business secures top-tier, future-ready talent to achieve its ambitious growth targets and maintain market share leadership, while optimising recruitment efficiency and rigorously upholding all regulatory standards related to hiring practices. This role will be the operational and strategic owner of the talent acquisition function in the region. What you'll do 1. Strategic Talent Acquisition Partnership Business Translation: Partner closely with the UK Leadership, US Talent Acquisition and HR Business Partners of UK Card, Velocity Black, and Discover to forecast talent needs, understand market dynamics, and proactively design and implement tailored recruitment programs that directly support and accelerate business outcomes. Workforce Planning & Pipeline: Lead the functional execution of strategic workforce planning for talent acquisition. Anticipate and address future skills gaps, particularly in critical UK segment roles (e.g., analytics, fraud, software engineering) by developing deep, sustained talent pipelines. Recruitment Efficiency & Investment: Own and optimise all key talent acquisition metrics (cost-per-hire, time-to-fill, quality-of-hire, candidate experience). Manage the TA function's investment and budget based on projected business impact and ROI. 2. Talent Acquisition Excellence End-to-End Ownership: Own and drive the complete talent acquisition lifecycle for the UK business segments. Drive a unified strategy that seamlessly links sourcing, screening, hiring, and onboarding processes. Operational Excellence: Oversee the Talent Acquisition team to ensure a hiring pipeline focused on securing top-tier talent. Implement best-in-class recruitment technologies and processes to maximize recruiter productivity and effectiveness. Brand & Sourcing Strategy: Iterate on and execute a compelling employer branding strategy for the region. Lead advanced sourcing strategies to attract passive and diverse candidates for high-demand roles. Talent Integration: Partner with HR Business Partners and Leadership Development teams to ensure newly hired talent is effectively integrated and set up for success and long-term retention. 3. Operational Integrity and Governance Compliance and Risk: Serve as the functional expert for all UK statutory, regulatory, and legislative requirements related to hiring and selection practices. Own and mitigate compliance risks within the talent acquisition process. HR Shared Services Alignment: Collaborate closely with UK HR Shared Services to ensure seamless and efficient delivery of TA operational tasks, including data integrity, reporting, and offer management. Policy & Standards: Establish and maintain robust TA policies and controls that meet the highest standards of corporate governance and ensure a fair, consistent, and equitable hiring process. What we're looking for Senior Talent Acquisition Leadership: Progressive talent acquisition experience operating as a functional Head or Director of Talent Acquisition in a complex, international, and regulated industry (e.g., Financial Services). Functional Mastery & Commercial Acumen: Deep, proven expertise in all facets of the Talent Acquisition function (sourcing, operations, employer branding, analytics). Demonstrated ability to articulate recruitment strategy in financial and business terms (e.g., quantifying the impact of TA on business goals). Enterprise Navigation: Strong ability to navigate and influence enterprise HR functions and global decision-making processes, ensuring the TA strategy is aligned with the parent organisation. International Regulatory Expertise: Proven expertise in navigating multi-jurisdictional employment law and compliance specifically as it relates to recruitment, selection, and hiring within the UK and Europe. Data-Driven Influence: Strong capability in using workforce and TA analytics to diagnose pipeline issues, predict future needs, and drive functional and executive decision-making. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 06, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Director, Head of Talent Acquisition (Europe) The Head of Talent Acquisition, Europe is a leadership role responsible for leading and executing the end-to-end talent acquisition strategy across the business, with a primary focus on the UK Card, Velocity Black, and Global Payments Network (formally Discover) business units. The core mandate is to ensure the international business secures top-tier, future-ready talent to achieve its ambitious growth targets and maintain market share leadership, while optimising recruitment efficiency and rigorously upholding all regulatory standards related to hiring practices. This role will be the operational and strategic owner of the talent acquisition function in the region. What you'll do 1. Strategic Talent Acquisition Partnership Business Translation: Partner closely with the UK Leadership, US Talent Acquisition and HR Business Partners of UK Card, Velocity Black, and Discover to forecast talent needs, understand market dynamics, and proactively design and implement tailored recruitment programs that directly support and accelerate business outcomes. Workforce Planning & Pipeline: Lead the functional execution of strategic workforce planning for talent acquisition. Anticipate and address future skills gaps, particularly in critical UK segment roles (e.g., analytics, fraud, software engineering) by developing deep, sustained talent pipelines. Recruitment Efficiency & Investment: Own and optimise all key talent acquisition metrics (cost-per-hire, time-to-fill, quality-of-hire, candidate experience). Manage the TA function's investment and budget based on projected business impact and ROI. 2. Talent Acquisition Excellence End-to-End Ownership: Own and drive the complete talent acquisition lifecycle for the UK business segments. Drive a unified strategy that seamlessly links sourcing, screening, hiring, and onboarding processes. Operational Excellence: Oversee the Talent Acquisition team to ensure a hiring pipeline focused on securing top-tier talent. Implement best-in-class recruitment technologies and processes to maximize recruiter productivity and effectiveness. Brand & Sourcing Strategy: Iterate on and execute a compelling employer branding strategy for the region. Lead advanced sourcing strategies to attract passive and diverse candidates for high-demand roles. Talent Integration: Partner with HR Business Partners and Leadership Development teams to ensure newly hired talent is effectively integrated and set up for success and long-term retention. 3. Operational Integrity and Governance Compliance and Risk: Serve as the functional expert for all UK statutory, regulatory, and legislative requirements related to hiring and selection practices. Own and mitigate compliance risks within the talent acquisition process. HR Shared Services Alignment: Collaborate closely with UK HR Shared Services to ensure seamless and efficient delivery of TA operational tasks, including data integrity, reporting, and offer management. Policy & Standards: Establish and maintain robust TA policies and controls that meet the highest standards of corporate governance and ensure a fair, consistent, and equitable hiring process. What we're looking for Senior Talent Acquisition Leadership: Progressive talent acquisition experience operating as a functional Head or Director of Talent Acquisition in a complex, international, and regulated industry (e.g., Financial Services). Functional Mastery & Commercial Acumen: Deep, proven expertise in all facets of the Talent Acquisition function (sourcing, operations, employer branding, analytics). Demonstrated ability to articulate recruitment strategy in financial and business terms (e.g., quantifying the impact of TA on business goals). Enterprise Navigation: Strong ability to navigate and influence enterprise HR functions and global decision-making processes, ensuring the TA strategy is aligned with the parent organisation. International Regulatory Expertise: Proven expertise in navigating multi-jurisdictional employment law and compliance specifically as it relates to recruitment, selection, and hiring within the UK and Europe. Data-Driven Influence: Strong capability in using workforce and TA analytics to diagnose pipeline issues, predict future needs, and drive functional and executive decision-making. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Serves as a function/business/product compliance risk officer for Independent Compliance Risk Management (ICRM) responsible for assisting with internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation and design and deliver a risk management framework that maintains risk levels within the firm's risk appetite and protect the franchise. In addition, engages with the ICRM Product and Function coverage teams in order to partner to develop and apply CRM program solutions that meet the function/business/product and customer needs in a manner consistent with the Citi program framework. Primary responsibilities include monitoring compliance risk behaviors and providing day-to-day Compliance advice relating to the supported function/business/product and guidance on function/business/product rules/laws and interpretation on internal policies and procedures. Responsibilities Assisting in the design, development, delivery and maintenance of best-in-class Compliance, programs, policies and practices for ICRM. Providing guidance on rules and regulations relating to function/business/product operational issues, as well as, provide transactional approvals and interpretation of internal compliance policies. Assisting with regulatory inquiries and/or examinations. This may include coordination with regulators and other parties. Collaborating with other internal areas including: Legal, Business Management, Operations, Technology, Finance, other Control Functions, and In-Business Risk to address compliance issues which may impact the supported function/business/product. Supporting the function/business/product in performing timely compliance reviews of new products. Assisting in the development and administration of Compliance training for the supported function/business/product. Researching any new reform rules and rule changes and implementing policies, procedures or other controls necessary to comply with the rules. Qualifications Knowledge of Compliance laws, rules, regulations, risks and typologies Must be a self-starter, flexible, innovative and adaptive Strong interpersonal skills with the ability to work collaboratively and with people at all levels of the organization Strong written and verbal communication and interpersonal skills Ability to both work collaboratively and independently; ability to navigate a complex organization Advanced analytical skills Ability to both work independently and collaborate with team members Excellent project management and organizational skills and capability to handle multiple projects at one time Proficient in MS Office applications (Excel, Word, PowerPoint) Education Bachelor's degree; experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; strong working knowledge of function/business/product supported and the related operations and financial requirements; Advanced degree preferred Job Family Group Compliance Job Family Business Compliance Risk Management Time Type Full time Most Relevant Skills Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Equal Opportunity Employer Statement Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. Accessibility & EEO If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review, please let us know. Additional Information View Citi's EEO Policy Statement and the Know Your Rights poster.
Apr 06, 2026
Full time
Serves as a function/business/product compliance risk officer for Independent Compliance Risk Management (ICRM) responsible for assisting with internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation and design and deliver a risk management framework that maintains risk levels within the firm's risk appetite and protect the franchise. In addition, engages with the ICRM Product and Function coverage teams in order to partner to develop and apply CRM program solutions that meet the function/business/product and customer needs in a manner consistent with the Citi program framework. Primary responsibilities include monitoring compliance risk behaviors and providing day-to-day Compliance advice relating to the supported function/business/product and guidance on function/business/product rules/laws and interpretation on internal policies and procedures. Responsibilities Assisting in the design, development, delivery and maintenance of best-in-class Compliance, programs, policies and practices for ICRM. Providing guidance on rules and regulations relating to function/business/product operational issues, as well as, provide transactional approvals and interpretation of internal compliance policies. Assisting with regulatory inquiries and/or examinations. This may include coordination with regulators and other parties. Collaborating with other internal areas including: Legal, Business Management, Operations, Technology, Finance, other Control Functions, and In-Business Risk to address compliance issues which may impact the supported function/business/product. Supporting the function/business/product in performing timely compliance reviews of new products. Assisting in the development and administration of Compliance training for the supported function/business/product. Researching any new reform rules and rule changes and implementing policies, procedures or other controls necessary to comply with the rules. Qualifications Knowledge of Compliance laws, rules, regulations, risks and typologies Must be a self-starter, flexible, innovative and adaptive Strong interpersonal skills with the ability to work collaboratively and with people at all levels of the organization Strong written and verbal communication and interpersonal skills Ability to both work collaboratively and independently; ability to navigate a complex organization Advanced analytical skills Ability to both work independently and collaborate with team members Excellent project management and organizational skills and capability to handle multiple projects at one time Proficient in MS Office applications (Excel, Word, PowerPoint) Education Bachelor's degree; experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; strong working knowledge of function/business/product supported and the related operations and financial requirements; Advanced degree preferred Job Family Group Compliance Job Family Business Compliance Risk Management Time Type Full time Most Relevant Skills Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Equal Opportunity Employer Statement Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. Accessibility & EEO If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review, please let us know. Additional Information View Citi's EEO Policy Statement and the Know Your Rights poster.
We are seeking an experienced, values-driven and highly credible Deputy Chief People Officer to play a pivotal role in leading and transforming our People function within a large, complex NHS organisation. Reporting directly to the Chief People Officer, this role provides strategic and operational leadership across all aspects of workforce delivery, supporting the Trust's ambition to deliver outstanding care through an exceptional, engaged and inclusive workforce. This is a senior executive opportunity for an individual who brings deep expertise in people strategy, employee and industrial relations, and system-wide collaboration, and who is motivated by making a tangible difference for staff and patients. Main duties of the job Lead the operational delivery of the Trust's People Strategy, ensuring it translates into effective, simple and impactful people practices. Be the principal operational lead for People Services, ensuring high performance, consistency and quality in day to day people delivery. Provide expert leadership on highly complex employee and industrial relations matters, advising the Chief People Officer, Chief Executive, Chair and Board. Drive the digital transformation of People Services, improving access, efficiency and colleague experience through 24/7 solutions. Lead the ongoing development of the People Improvement Framework, triangulating people, financial and clinical performance. Deputise for the Chief People Officer at local, regional and national forums, including Board and system level meetings. Work closely with executive colleagues, including Finance and Operations, to ensure workforce plans are accurate, affordable and deliverable. Ensure the People function is continuously inspection ready and compliant with national standards and regulatory requirements. Foster strong, constructive partnership working with trade unions, professional bodies and system partners. Provide compelling leadership to senior people professionals, developing talent, building succession and modelling compassionate, inclusive leadership. Participate in the Executive On Call rota. About us Why Join Us? This is a rare opportunity to: Shape the future of the People function at scale. Influence organisational culture, leadership capability and colleague experience. Work as part of a committed, values led executive team. Make a meaningful impact on patient care through excellent people leadership. Job responsibilities JOB PURPOSE/SUMMARY To lead transformation of the People Function at operational level, ensuring resources are maximised and policies, processes, systems and working practices are transferred to simple, effective and easy to follow practices and actions. To lead highly complex Employee Relations and Industrial Relations issues at Director level, advising the Chief People Officer (CPO), Chief Executive and Chair. To lead the operational activity to achieve the Trust's people strategy. To further develop the People Improvement Framework and triangulation of performance across people, finance and clinical areas. To be the principal lead for the performance of the People Function and day to day delivery of a trusted people service to LTHT. To deputise when necessary for the CPO at local, regional and national events and committees including Board, IQIG meetings. To lead operational activity to align education and learning across LTHT. To lead the digitalisation of People Services providing 24/7 services to colleagues. To participate in Executive On Call duties. To work in partnership with Deputies across the Trust, collaborating on key issues in relation to regulatory compliance and responses. To continuously prepare and embed practices across the People Function ensuring readiness for external inspections including CQC, SEQOHS etc. To work directly with the Deputy Finance Director to ensure clear, accurate progress against the workforce plan and achieve workforce plan at Director level. To ensure timely and accurate responses to national compliance. To mentor and coach leaders and managers reporting to this post. To prepare career pathways within the People Function to ensure a clear succession plan for service level capacity and capability. To work with the Director of Organisational Development and Inclusion in developing an ongoing programme of engagement and improvement across the People Function, including leadership programme, monthly briefings, quarterly focus groups and annual away days. OD/HRBPs work with Director of Organisational Development and Inclusion to develop an HRBP and ODBP Target Operating Model and, in doing so, provide a holistic service to LTHT. To identify and operationalise employment law changes into everyday practices, providing Board level training and development. To ensure People Function priorities and associated activity are delivered in a timely, collaborative way. Principal duties & areas of responsibility Strategy, Policy and Planning The Deputy Chief People Officer provides senior leadership with responsibility for the execution and evaluation of the Trust's people strategy and associated initiatives. The role will provide substantial expertise in accomplishing people related objectives while contributing to broader organisational development efforts. Applying data driven analysis to detect patterns, assess potential risks, and formulate effective solutions. Proficiency in gathering, managing and interpreting workforce data and statistical information is essential to provide valuable insights at tactical, operational and strategic levels. Provide thorough support and strategic counsel to senior stakeholders, such as the CPO and Executive Directors, to facilitate the identification and advancement of productivity and efficiency initiatives. Maintain the organisation's commitment to people practices according to national, regional and local policies and legislation. Provide leadership in executing initiatives that are consistent with the People Strategy, ensuring all actions are informed by comprehensive stakeholder engagement. Employee Relations and Governance Operate within governance frameworks to ensure robust decision making and mentor People and OD team members to uphold these standards. Provide advice and support to the CPO, Chief Executive and other Executive Directors on highly complex employee relations or other workforce issues. Partnerships Maintain up to date knowledge of national policy developments, workforce strategies and best practices within the NHS and other sectors, ensuring that the people function continually adopts innovative approaches to people management. Engage cooperatively with trade unions and professional bodies to facilitate achievement of Trust business goals. Leadership and Team Management Attend and chair meetings as required on behalf of the CPO representing both the CPO and Trust when appropriate. Offer strategic leadership and guidance to team members through regular meetings to monitor operations, evaluate team performance, and identify opportunities for continuous service improvement. Actively solicit feedback regarding the contributions within the People and OD team highlighting effective practices and promptly addressing any areas of concern. Maintain systems to evaluate and review performance based on established workforce targets and performance indicators, taking corrective action as necessary. Foster supportive, equitable, and transparent culture that empowers all members of the Workforce to achieve established performance standards. Support the Chief People Officer as Deputy by assisting with the implementation of the people strategy through the development and execution of operational plans. Ensure that the People function operates proactively and provides influence. Supervise the operational efficiency of the People function, ensuring effective execution of work streams in accordance with strategic objectives. Promote ongoing improvement and learning within the People team to maintain its effectiveness in supporting clinical and corporate services. Provide professional leadership and guidance within the People team, implementing solutions and fostering continuous improvement to support transformational and cultural initiatives aligned with Trust strategies and objectives. Guide the formation and maintenance of an efficient and effective internal People function. Contribute to the achievement of the Trust Financial Plan, ensuring that the workforce is deployed as productively and efficiently as possible within the overall pay budget. Person Specification Skills and Behaviours Highly developed leadership, negotiation and influencing skills with the ability to motivate, challenge and engage individuals and teams. Able to demonstrate a compassionate and inclusive leadership style. Able to challenge and promote new ways of working, encouraging a culture of care for others. Additional Criteria Resilience required to operate in a challenged environment. Able to travel to all sites and regionally and nationally as and when required. Flexible approach towards their role. Qualifications Educated to Masters level or equivalent experience, with additional in depth professional knowledge/training. . click apply for full job details
Apr 06, 2026
Full time
We are seeking an experienced, values-driven and highly credible Deputy Chief People Officer to play a pivotal role in leading and transforming our People function within a large, complex NHS organisation. Reporting directly to the Chief People Officer, this role provides strategic and operational leadership across all aspects of workforce delivery, supporting the Trust's ambition to deliver outstanding care through an exceptional, engaged and inclusive workforce. This is a senior executive opportunity for an individual who brings deep expertise in people strategy, employee and industrial relations, and system-wide collaboration, and who is motivated by making a tangible difference for staff and patients. Main duties of the job Lead the operational delivery of the Trust's People Strategy, ensuring it translates into effective, simple and impactful people practices. Be the principal operational lead for People Services, ensuring high performance, consistency and quality in day to day people delivery. Provide expert leadership on highly complex employee and industrial relations matters, advising the Chief People Officer, Chief Executive, Chair and Board. Drive the digital transformation of People Services, improving access, efficiency and colleague experience through 24/7 solutions. Lead the ongoing development of the People Improvement Framework, triangulating people, financial and clinical performance. Deputise for the Chief People Officer at local, regional and national forums, including Board and system level meetings. Work closely with executive colleagues, including Finance and Operations, to ensure workforce plans are accurate, affordable and deliverable. Ensure the People function is continuously inspection ready and compliant with national standards and regulatory requirements. Foster strong, constructive partnership working with trade unions, professional bodies and system partners. Provide compelling leadership to senior people professionals, developing talent, building succession and modelling compassionate, inclusive leadership. Participate in the Executive On Call rota. About us Why Join Us? This is a rare opportunity to: Shape the future of the People function at scale. Influence organisational culture, leadership capability and colleague experience. Work as part of a committed, values led executive team. Make a meaningful impact on patient care through excellent people leadership. Job responsibilities JOB PURPOSE/SUMMARY To lead transformation of the People Function at operational level, ensuring resources are maximised and policies, processes, systems and working practices are transferred to simple, effective and easy to follow practices and actions. To lead highly complex Employee Relations and Industrial Relations issues at Director level, advising the Chief People Officer (CPO), Chief Executive and Chair. To lead the operational activity to achieve the Trust's people strategy. To further develop the People Improvement Framework and triangulation of performance across people, finance and clinical areas. To be the principal lead for the performance of the People Function and day to day delivery of a trusted people service to LTHT. To deputise when necessary for the CPO at local, regional and national events and committees including Board, IQIG meetings. To lead operational activity to align education and learning across LTHT. To lead the digitalisation of People Services providing 24/7 services to colleagues. To participate in Executive On Call duties. To work in partnership with Deputies across the Trust, collaborating on key issues in relation to regulatory compliance and responses. To continuously prepare and embed practices across the People Function ensuring readiness for external inspections including CQC, SEQOHS etc. To work directly with the Deputy Finance Director to ensure clear, accurate progress against the workforce plan and achieve workforce plan at Director level. To ensure timely and accurate responses to national compliance. To mentor and coach leaders and managers reporting to this post. To prepare career pathways within the People Function to ensure a clear succession plan for service level capacity and capability. To work with the Director of Organisational Development and Inclusion in developing an ongoing programme of engagement and improvement across the People Function, including leadership programme, monthly briefings, quarterly focus groups and annual away days. OD/HRBPs work with Director of Organisational Development and Inclusion to develop an HRBP and ODBP Target Operating Model and, in doing so, provide a holistic service to LTHT. To identify and operationalise employment law changes into everyday practices, providing Board level training and development. To ensure People Function priorities and associated activity are delivered in a timely, collaborative way. Principal duties & areas of responsibility Strategy, Policy and Planning The Deputy Chief People Officer provides senior leadership with responsibility for the execution and evaluation of the Trust's people strategy and associated initiatives. The role will provide substantial expertise in accomplishing people related objectives while contributing to broader organisational development efforts. Applying data driven analysis to detect patterns, assess potential risks, and formulate effective solutions. Proficiency in gathering, managing and interpreting workforce data and statistical information is essential to provide valuable insights at tactical, operational and strategic levels. Provide thorough support and strategic counsel to senior stakeholders, such as the CPO and Executive Directors, to facilitate the identification and advancement of productivity and efficiency initiatives. Maintain the organisation's commitment to people practices according to national, regional and local policies and legislation. Provide leadership in executing initiatives that are consistent with the People Strategy, ensuring all actions are informed by comprehensive stakeholder engagement. Employee Relations and Governance Operate within governance frameworks to ensure robust decision making and mentor People and OD team members to uphold these standards. Provide advice and support to the CPO, Chief Executive and other Executive Directors on highly complex employee relations or other workforce issues. Partnerships Maintain up to date knowledge of national policy developments, workforce strategies and best practices within the NHS and other sectors, ensuring that the people function continually adopts innovative approaches to people management. Engage cooperatively with trade unions and professional bodies to facilitate achievement of Trust business goals. Leadership and Team Management Attend and chair meetings as required on behalf of the CPO representing both the CPO and Trust when appropriate. Offer strategic leadership and guidance to team members through regular meetings to monitor operations, evaluate team performance, and identify opportunities for continuous service improvement. Actively solicit feedback regarding the contributions within the People and OD team highlighting effective practices and promptly addressing any areas of concern. Maintain systems to evaluate and review performance based on established workforce targets and performance indicators, taking corrective action as necessary. Foster supportive, equitable, and transparent culture that empowers all members of the Workforce to achieve established performance standards. Support the Chief People Officer as Deputy by assisting with the implementation of the people strategy through the development and execution of operational plans. Ensure that the People function operates proactively and provides influence. Supervise the operational efficiency of the People function, ensuring effective execution of work streams in accordance with strategic objectives. Promote ongoing improvement and learning within the People team to maintain its effectiveness in supporting clinical and corporate services. Provide professional leadership and guidance within the People team, implementing solutions and fostering continuous improvement to support transformational and cultural initiatives aligned with Trust strategies and objectives. Guide the formation and maintenance of an efficient and effective internal People function. Contribute to the achievement of the Trust Financial Plan, ensuring that the workforce is deployed as productively and efficiently as possible within the overall pay budget. Person Specification Skills and Behaviours Highly developed leadership, negotiation and influencing skills with the ability to motivate, challenge and engage individuals and teams. Able to demonstrate a compassionate and inclusive leadership style. Able to challenge and promote new ways of working, encouraging a culture of care for others. Additional Criteria Resilience required to operate in a challenged environment. Able to travel to all sites and regionally and nationally as and when required. Flexible approach towards their role. Qualifications Educated to Masters level or equivalent experience, with additional in depth professional knowledge/training. . click apply for full job details
Leading global medical device company is looking to hire a Group Compliance & Chief Legal Officer to head up their legal team headquartered in Edinburgh. The company operate a hybrid-model. Role Profile The purpose of this role is to manage and direct the Group Legal & Compliance Function across the business. While the legal focus will be on partnering with various areas of the business globally, the Compliance focus is to provide ongoing compliance monitoring and compliance risk assessment. Legal Advice & Guidance Provide high quality legal guidance to management and the wider organisation, as well as interaction with relevant departments within the group companies. Working across the business to advise on a wide range of legal and related commercial matters. Monitor changes in relevant laws and regulations affecting the company and interface with regulatory authorities as needed to address compliance matters. Pro-actively identifying legal/regulation-related risks by conducting research on changes to relevant law/regulations worldwide. Legal Strategy and Compliance Develop and implement legal strategies that align with overall objectives. Ensure compliance with applicable laws, regulations, and industry standards (worldwide) Take ownership of specific areas of compliance such as Anti Bribery, Third Party Risk Management. Develop and manage a compliance committee Provide global compliance management and support Oversee all compliance programs, including risk assessments, internal controls, and policy development. Identify legal risks and propose strategies to mitigate potential liabilities. Ensure compliance control in relation to export control. Contract Negotiation and Drafting Oversee the negotiation and drafting of a wide range of contracts, including, but not limited to, commercial agreements, partnerships, and vendor contracts. Corporate Governance Advise on corporate governance matters and ensure compliance with corporate policies and regulations. Responsible for reporting on compliance areas, including but not limited to, GDPR, competition, and other compliance trainings. Dispute Resolution Manage and resolve legal disputes, including litigation and alternative dispute resolution methods. Ensure issues raised through the Speak Up policy are dealt with appropriately and in a timely manner. Management of external law firms/ lawyers Responsible for managing relationships with external law firms across different jurisdictions. Direct line management of a team of 3 based across the UK and US with a total team of up to 6. Candidate Requirements: Fully Qualified Lawyer with a high level of commercial experience at a Senior Exec level. Significant commercial and corporate legal experience either in-house or in private practice. Strong commercial contracts background. Strong knowledge of UK corporate governance, regulatory frameworks, and compliance requirements. Track record of delivering pragmatic risk-based legal advice to support the organisation to meet its legal obligations. Excellent communication skills with experience of working across organisations and building strong relationships. Knowledge of the medical devices / life science sector would be advantageous and desirable but not essential. Flexibility to be able to deal with a range of legal issues; Capability to work with the business at all levels. On Offer: Competitive Executive level salary & Benefits including attractive bonus. Pension. Private Medical Insurance. Hybrid- Working. To Apply: For a confidential discussion about this position, to request the full job description or to apply, please contact: David Thomson- Director Edinburgh: (0) Email:
Apr 06, 2026
Full time
Leading global medical device company is looking to hire a Group Compliance & Chief Legal Officer to head up their legal team headquartered in Edinburgh. The company operate a hybrid-model. Role Profile The purpose of this role is to manage and direct the Group Legal & Compliance Function across the business. While the legal focus will be on partnering with various areas of the business globally, the Compliance focus is to provide ongoing compliance monitoring and compliance risk assessment. Legal Advice & Guidance Provide high quality legal guidance to management and the wider organisation, as well as interaction with relevant departments within the group companies. Working across the business to advise on a wide range of legal and related commercial matters. Monitor changes in relevant laws and regulations affecting the company and interface with regulatory authorities as needed to address compliance matters. Pro-actively identifying legal/regulation-related risks by conducting research on changes to relevant law/regulations worldwide. Legal Strategy and Compliance Develop and implement legal strategies that align with overall objectives. Ensure compliance with applicable laws, regulations, and industry standards (worldwide) Take ownership of specific areas of compliance such as Anti Bribery, Third Party Risk Management. Develop and manage a compliance committee Provide global compliance management and support Oversee all compliance programs, including risk assessments, internal controls, and policy development. Identify legal risks and propose strategies to mitigate potential liabilities. Ensure compliance control in relation to export control. Contract Negotiation and Drafting Oversee the negotiation and drafting of a wide range of contracts, including, but not limited to, commercial agreements, partnerships, and vendor contracts. Corporate Governance Advise on corporate governance matters and ensure compliance with corporate policies and regulations. Responsible for reporting on compliance areas, including but not limited to, GDPR, competition, and other compliance trainings. Dispute Resolution Manage and resolve legal disputes, including litigation and alternative dispute resolution methods. Ensure issues raised through the Speak Up policy are dealt with appropriately and in a timely manner. Management of external law firms/ lawyers Responsible for managing relationships with external law firms across different jurisdictions. Direct line management of a team of 3 based across the UK and US with a total team of up to 6. Candidate Requirements: Fully Qualified Lawyer with a high level of commercial experience at a Senior Exec level. Significant commercial and corporate legal experience either in-house or in private practice. Strong commercial contracts background. Strong knowledge of UK corporate governance, regulatory frameworks, and compliance requirements. Track record of delivering pragmatic risk-based legal advice to support the organisation to meet its legal obligations. Excellent communication skills with experience of working across organisations and building strong relationships. Knowledge of the medical devices / life science sector would be advantageous and desirable but not essential. Flexibility to be able to deal with a range of legal issues; Capability to work with the business at all levels. On Offer: Competitive Executive level salary & Benefits including attractive bonus. Pension. Private Medical Insurance. Hybrid- Working. To Apply: For a confidential discussion about this position, to request the full job description or to apply, please contact: David Thomson- Director Edinburgh: (0) Email:
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Transforming the digital products supporting our Functions is a critical enabler of success. This is a dynamic environment, and as such the Product Owner will be crucial in helping to define the digitally enabled future of Global Risk function at BCG. To help execute this transformation, we are seeking a Product Owner that will lead the digitization of our Global Risk Control Monitoring capabilities. The Product Owner will take end-to-end ownership of Sprint goals, set product roadmap and vision, and drive value realization by translating the customer voice from Risk and across various functions to shape priorities, backlog, product features, and drive innovation for our functional partners. These products include custom dashboards and analytics to track, manage and enable cross-functional teams to take action on emerging and systemic risks. Global Risk Control Monitoring is essential to a wide stakeholder group from Global Risk, Finance, Compliance, Legal, HR and other business functions. The product owner will engage with stakeholders at all levels of seniority and ensure the minimum standards are clear, measures align and evolve with Chief Risk Officer (CRO) and stakeholder priorities, appropriate data is acquired and maintained, and that data-driven insights are surfaced intuitively so that individual risk owners to take quick and clear action to address risk. Working with a cross-functional squad, you will coordinate closely with your Portfolio Lead to stay aligned on business goals and make sure you are progressing and delivering against them. You will also represent the voices of two distinct customer groups: (I) The Global Risk Function, including CRO priorities, and (II) Front-Line functional Risk Owners who take actions to manage and mitigate various risks across BCG. A successful Product Owner will effectively communicate the needs of these customer groups to drive a shared understanding across the team. To get this work done, you will own and prioritize the backlog of user stories that your Squad members will use to inform their work, and be responsible for supporting and motivating your squad members as a highly-effective team. Among your responsibilities, you will: Deliver business results and customer value Ensure that the product build is iterative and release new features to create customer value Track adoption and performance to inform future work Deliver on specific and measurable KPIs to be defined for your Product(s) Manage relevant budget processes and supporting Portfolio Lead in annual funding process Represent the voice of two distinct customer groups: Engage cross-functional group of front-line Risk Owners to understand where and how to best surface Risk Controls insights to intuitively manage risk and drive action Partner with the Global Risk team to understand emerging requirements (e.g. new legislation, policy changes, or other emergent risks) and ensure they're captured within our suite of Monitoring Controls Align with Data, BI&A and a cross-functional teams that own the data behind Risk Measures to understand and plan for any changes related to data structure or ingestion frameworks Pro-actively seek customer feedback and leverage both empirical and qualitative data to assess adoption, performance and inform prioritization of new measures, features, and alerts Determine tradeoffs involving customer value, cost, and speed to execution Facilitate product demos to empower Portfolio team with real-time feedback from customers Oversee outcome delivered by the Squad Prioritize work through a well-organized backlog of user stories and clearly communicating what needs to be done and by when Define and clearly communicate acceptance criteria based on business & customer needs Support and enable the Squad to get its work done Regularly engage with the Squad to offer feedback on work-in-progress and clarify requirements Engage with Tech Area Lead and Portfolio Lead regarding resourcing and functional engagement Provide feedback as part of performance management of Squad members and other members of the Portfolio Set an overall vision to direct and inform the Squad's work Work closely with the Product Portfolio Lead to understand and drive alignment on the Portfolio's business strategy, goals, and objectives Translate Portfolio objectives into a clear vision (e.g., via KPIs, sprint goals) for your Squad to inform the creation and prioritization of the Squad's backlog of work Share information about the Squad's output and priorities with other Product Owners to ensure alignment across the organization Enable the organization's new way of working Model behaviors to support the organization's transformation to a new way of working Actively create and maintain a Squad culture based on the organization and Agile behaviors Provide informal and formal feedback within context of larger performance management system YOU'RE GOOD AT Visualizing Data and Insights to drive intuitive action across multiple customer groups Being customer-focused and dedicated to understanding customer needs and requirements Operating with a transparency mindset, communicating clearly and openly both above and below Leading, directing, and empowering team members without formal management authority Acting as a connector to bring together multiple Customer voices into a single product Working with ambiguous requirements and multi-disciplinary teams Influencing stakeholders up to the senior levels of the organization Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Looking for opportunities to innovate and get things done better and faster What You'll Bring Demonstrated experience as a Product Owner A passion for Risk and compliance topics 7+ years' relevant experience in Digital Products / IT organizations Familiarity with reporting tools, Data Lakes, and Data Marts Understanding of Agile principles and ways of working Understanding of technology enabled business transformation, Digital transformation, Organizational transformation, and delivering enterprise-level IT and Digital projects Divergent thinker who can converge ideas into tangible products Exceptional communications and stakeholder management skills Experience in consulting is a plus Who You'll Work With Global Risk as a customer, translating its voice and emergent needs (e.g. new measures / regulations) into user stories Cross-functional front-line action owners as a customer regarding their workflows to understand how, where, and when to surface insights to drive intuitive action around Risk Squad members to ensure they have a shared understanding of the work Scrum Leads, who act as your right hand to remove impediments assist with Agile ceremonies Other Product Owners within BCG, to unlock data needs, share best practices and ensure alignment between squads Agile Coaches for guidance on Agile ways of working and to promote agility within your team Chapter Leads and Tech Area Leaders for technical solutioning and delivery Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Apr 06, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Transforming the digital products supporting our Functions is a critical enabler of success. This is a dynamic environment, and as such the Product Owner will be crucial in helping to define the digitally enabled future of Global Risk function at BCG. To help execute this transformation, we are seeking a Product Owner that will lead the digitization of our Global Risk Control Monitoring capabilities. The Product Owner will take end-to-end ownership of Sprint goals, set product roadmap and vision, and drive value realization by translating the customer voice from Risk and across various functions to shape priorities, backlog, product features, and drive innovation for our functional partners. These products include custom dashboards and analytics to track, manage and enable cross-functional teams to take action on emerging and systemic risks. Global Risk Control Monitoring is essential to a wide stakeholder group from Global Risk, Finance, Compliance, Legal, HR and other business functions. The product owner will engage with stakeholders at all levels of seniority and ensure the minimum standards are clear, measures align and evolve with Chief Risk Officer (CRO) and stakeholder priorities, appropriate data is acquired and maintained, and that data-driven insights are surfaced intuitively so that individual risk owners to take quick and clear action to address risk. Working with a cross-functional squad, you will coordinate closely with your Portfolio Lead to stay aligned on business goals and make sure you are progressing and delivering against them. You will also represent the voices of two distinct customer groups: (I) The Global Risk Function, including CRO priorities, and (II) Front-Line functional Risk Owners who take actions to manage and mitigate various risks across BCG. A successful Product Owner will effectively communicate the needs of these customer groups to drive a shared understanding across the team. To get this work done, you will own and prioritize the backlog of user stories that your Squad members will use to inform their work, and be responsible for supporting and motivating your squad members as a highly-effective team. Among your responsibilities, you will: Deliver business results and customer value Ensure that the product build is iterative and release new features to create customer value Track adoption and performance to inform future work Deliver on specific and measurable KPIs to be defined for your Product(s) Manage relevant budget processes and supporting Portfolio Lead in annual funding process Represent the voice of two distinct customer groups: Engage cross-functional group of front-line Risk Owners to understand where and how to best surface Risk Controls insights to intuitively manage risk and drive action Partner with the Global Risk team to understand emerging requirements (e.g. new legislation, policy changes, or other emergent risks) and ensure they're captured within our suite of Monitoring Controls Align with Data, BI&A and a cross-functional teams that own the data behind Risk Measures to understand and plan for any changes related to data structure or ingestion frameworks Pro-actively seek customer feedback and leverage both empirical and qualitative data to assess adoption, performance and inform prioritization of new measures, features, and alerts Determine tradeoffs involving customer value, cost, and speed to execution Facilitate product demos to empower Portfolio team with real-time feedback from customers Oversee outcome delivered by the Squad Prioritize work through a well-organized backlog of user stories and clearly communicating what needs to be done and by when Define and clearly communicate acceptance criteria based on business & customer needs Support and enable the Squad to get its work done Regularly engage with the Squad to offer feedback on work-in-progress and clarify requirements Engage with Tech Area Lead and Portfolio Lead regarding resourcing and functional engagement Provide feedback as part of performance management of Squad members and other members of the Portfolio Set an overall vision to direct and inform the Squad's work Work closely with the Product Portfolio Lead to understand and drive alignment on the Portfolio's business strategy, goals, and objectives Translate Portfolio objectives into a clear vision (e.g., via KPIs, sprint goals) for your Squad to inform the creation and prioritization of the Squad's backlog of work Share information about the Squad's output and priorities with other Product Owners to ensure alignment across the organization Enable the organization's new way of working Model behaviors to support the organization's transformation to a new way of working Actively create and maintain a Squad culture based on the organization and Agile behaviors Provide informal and formal feedback within context of larger performance management system YOU'RE GOOD AT Visualizing Data and Insights to drive intuitive action across multiple customer groups Being customer-focused and dedicated to understanding customer needs and requirements Operating with a transparency mindset, communicating clearly and openly both above and below Leading, directing, and empowering team members without formal management authority Acting as a connector to bring together multiple Customer voices into a single product Working with ambiguous requirements and multi-disciplinary teams Influencing stakeholders up to the senior levels of the organization Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Looking for opportunities to innovate and get things done better and faster What You'll Bring Demonstrated experience as a Product Owner A passion for Risk and compliance topics 7+ years' relevant experience in Digital Products / IT organizations Familiarity with reporting tools, Data Lakes, and Data Marts Understanding of Agile principles and ways of working Understanding of technology enabled business transformation, Digital transformation, Organizational transformation, and delivering enterprise-level IT and Digital projects Divergent thinker who can converge ideas into tangible products Exceptional communications and stakeholder management skills Experience in consulting is a plus Who You'll Work With Global Risk as a customer, translating its voice and emergent needs (e.g. new measures / regulations) into user stories Cross-functional front-line action owners as a customer regarding their workflows to understand how, where, and when to surface insights to drive intuitive action around Risk Squad members to ensure they have a shared understanding of the work Scrum Leads, who act as your right hand to remove impediments assist with Agile ceremonies Other Product Owners within BCG, to unlock data needs, share best practices and ensure alignment between squads Agile Coaches for guidance on Agile ways of working and to promote agility within your team Chapter Leads and Tech Area Leaders for technical solutioning and delivery Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
White Collar Factory (95009), United Kingdom, London, London In-house PSL / Professional Support Lawyer (Knowledge Support) - Manager About this role Capital One is excited to create a new opportunity to join our UK Legal Team as a professional support knowledge lawyer, supporting the legal team to maintain up to date legal knowledge across the spectrum of issues impacting a consumer lender in the UK. Reporting to our Head of Customer (Acquisition, Strategy and Operations) Legal Team, you will leverage your expertise to deliver highly effective knowledge services to the Legal department and the wider business. Our goal is to support the UK business to navigate risk, deliver on its strategy, and ultimately provide good customer outcomes. Given the rapid pace of change and innovation across lending, a proactive approach to capturing, organising, and disseminating legal and regulatory knowledge is essential. What you'll do Your key focus will be on embedding a robust knowledge management function and acting as the knowledge expert across the spectrum of issues impacting a FCA regulated consumer lender in the UK: Knowledge Strategy: Produce and share high-quality legal knowledge for the Legal Team and business stakeholders to help inform and shape our business strategy in evolving areas such as Payments and Open Banking. Business Facing Communications: Work with the Legal Team and other functions such as Compliance and the First Line Risk Office, to ensure relevant legal and regulatory developments are communicated to business stakeholders in a proactive, and timely manner through drafting legal updates, training and briefings. People Leadership: You will be responsible for people leadership, managing a small team of lawyers who are SMEs in various aspects of a consumer credit business. You will also be responsible for supporting their development and impact on the team and business. Legislative Tracking & Impact Analysis: Lead the process of horizon scanning and tracking legislative/regulatory developments across the full customer journey (topics include Consumer Duty, Payments, Open Banking, Employment, Tech/AI/Cyber and Competition), whilst assessing their strategic impact on Capital One. Legal Training Programme Development: Identify relevant topics and training needs for the wider Legal Team and design and present sessions. Provide up-to-date, concise, and practical training for stakeholders across the business on core legal and regulatory requirements. Strategic Policy Support: Co-ordinate with the External Affairs function to provide input on the legal and regulatory aspects of areas of strategic importance to COEP where we are seeking to influence change. External Third Party Engagement: Where relevant this could include liaising with industry bodies such as UK Finance in response to industry papers or instructing external counsel. Knowledge Management Systems: Implement procedures to capture, develop, store, and maintain the know-how resources, including examples of previous advice. Focus on maximising the use of digital opportunities and maintaining user-friendly know-how banks. What we're looking for Qualified solicitor with around 5-10 years PQE (guide only). Experience working within, or with (if private practice), an established financial services firm that offers consumer credit products is preferable. Broad knowledge of UK consumer credit legal and regulatory requirements across the full customer journey (e.g., CCA, CONC, Payment Services, Financial Crime, Open Banking) is strongly preferred. PSL/Knowledge Management experience is strongly preferred. A demonstrated ability to lead, coach and inspire a team of lawyers. Understanding of the regulatory expectations around Consumer Duty is preferred. Ability to apply strategic thinking and strong problem-solving skills to knowledge capture and dissemination. Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs. Confidence in written and verbal communications, tailoring content and style to the audience as needed. Great relationship building and team working - across our business stakeholders, our broader Legal department and throughout our business' multi-functional teams. Forward thinking on maximising use of digital opportunities as part of providing legal advice. Genuine focus on delivering a best in class legal service to our business. Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 06, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London In-house PSL / Professional Support Lawyer (Knowledge Support) - Manager About this role Capital One is excited to create a new opportunity to join our UK Legal Team as a professional support knowledge lawyer, supporting the legal team to maintain up to date legal knowledge across the spectrum of issues impacting a consumer lender in the UK. Reporting to our Head of Customer (Acquisition, Strategy and Operations) Legal Team, you will leverage your expertise to deliver highly effective knowledge services to the Legal department and the wider business. Our goal is to support the UK business to navigate risk, deliver on its strategy, and ultimately provide good customer outcomes. Given the rapid pace of change and innovation across lending, a proactive approach to capturing, organising, and disseminating legal and regulatory knowledge is essential. What you'll do Your key focus will be on embedding a robust knowledge management function and acting as the knowledge expert across the spectrum of issues impacting a FCA regulated consumer lender in the UK: Knowledge Strategy: Produce and share high-quality legal knowledge for the Legal Team and business stakeholders to help inform and shape our business strategy in evolving areas such as Payments and Open Banking. Business Facing Communications: Work with the Legal Team and other functions such as Compliance and the First Line Risk Office, to ensure relevant legal and regulatory developments are communicated to business stakeholders in a proactive, and timely manner through drafting legal updates, training and briefings. People Leadership: You will be responsible for people leadership, managing a small team of lawyers who are SMEs in various aspects of a consumer credit business. You will also be responsible for supporting their development and impact on the team and business. Legislative Tracking & Impact Analysis: Lead the process of horizon scanning and tracking legislative/regulatory developments across the full customer journey (topics include Consumer Duty, Payments, Open Banking, Employment, Tech/AI/Cyber and Competition), whilst assessing their strategic impact on Capital One. Legal Training Programme Development: Identify relevant topics and training needs for the wider Legal Team and design and present sessions. Provide up-to-date, concise, and practical training for stakeholders across the business on core legal and regulatory requirements. Strategic Policy Support: Co-ordinate with the External Affairs function to provide input on the legal and regulatory aspects of areas of strategic importance to COEP where we are seeking to influence change. External Third Party Engagement: Where relevant this could include liaising with industry bodies such as UK Finance in response to industry papers or instructing external counsel. Knowledge Management Systems: Implement procedures to capture, develop, store, and maintain the know-how resources, including examples of previous advice. Focus on maximising the use of digital opportunities and maintaining user-friendly know-how banks. What we're looking for Qualified solicitor with around 5-10 years PQE (guide only). Experience working within, or with (if private practice), an established financial services firm that offers consumer credit products is preferable. Broad knowledge of UK consumer credit legal and regulatory requirements across the full customer journey (e.g., CCA, CONC, Payment Services, Financial Crime, Open Banking) is strongly preferred. PSL/Knowledge Management experience is strongly preferred. A demonstrated ability to lead, coach and inspire a team of lawyers. Understanding of the regulatory expectations around Consumer Duty is preferred. Ability to apply strategic thinking and strong problem-solving skills to knowledge capture and dissemination. Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs. Confidence in written and verbal communications, tailoring content and style to the audience as needed. Great relationship building and team working - across our business stakeholders, our broader Legal department and throughout our business' multi-functional teams. Forward thinking on maximising use of digital opportunities as part of providing legal advice. Genuine focus on delivering a best in class legal service to our business. Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Director, Head of Talent Acquisition (Europe) The Head of Talent Acquisition, Europe is a leadership role responsible for leading and executing the end-to-end talent acquisition strategy across the business, with a primary focus on the UK Card, Velocity Black, and Global Payments Network (formally Discover) business units. The core mandate is to ensure the international business secures top-tier, future-ready talent to achieve its ambitious growth targets and maintain market share leadership, while optimising recruitment efficiency and rigorously upholding all regulatory standards related to hiring practices. This role will be the operational and strategic owner of the talent acquisition function in the region. What you'll do 1. Strategic Talent Acquisition Partnership Business Translation: Partner closely with the UK Leadership, US Talent Acquisition and HR Business Partners of UK Card, Velocity Black, and Discover to forecast talent needs, understand market dynamics, and proactively design and implement tailored recruitment programs that directly support and accelerate business outcomes. Workforce Planning & Pipeline: Lead the functional execution of strategic workforce planning for talent acquisition. Anticipate and address future skills gaps, particularly in critical UK segment roles (e.g., analytics, fraud, software engineering) by developing deep, sustained talent pipelines. Recruitment Efficiency & Investment: Own and optimise all key talent acquisition metrics (cost-per-hire, time-to-fill, quality-of-hire, candidate experience). Manage the TA function's investment and budget based on projected business impact and ROI. 2. Talent Acquisition Excellence End-to-End Ownership: Own and drive the complete talent acquisition lifecycle for the UK business segments. Drive a unified strategy that seamlessly links sourcing, screening, hiring, and onboarding processes. Operational Excellence: Oversee the Talent Acquisition team to ensure a hiring pipeline focused on securing top-tier talent. Implement best-in-class recruitment technologies and processes to maximize recruiter productivity and effectiveness. Brand & Sourcing Strategy: Iterate on and execute a compelling employer branding strategy for the region. Lead advanced sourcing strategies to attract passive and diverse candidates for high-demand roles. Talent Integration: Partner with HR Business Partners and Leadership Development teams to ensure newly hired talent is effectively integrated and set up for success and long-term retention. 3. Operational Integrity and Governance Compliance and Risk: Serve as the functional expert for all UK statutory, regulatory, and legislative requirements related to hiring and selection practices. Own and mitigate compliance risks within the talent acquisition process. HR Shared Services Alignment: Collaborate closely with UK HR Shared Services to ensure seamless and efficient delivery of TA operational tasks, including data integrity, reporting, and offer management. Policy & Standards: Establish and maintain robust TA policies and controls that meet the highest standards of corporate governance and ensure a fair, consistent, and equitable hiring process. What we're looking for Senior Talent Acquisition Leadership: Progressive talent acquisition experience operating as a functional Head or Director of Talent Acquisition in a complex, international, and regulated industry (e.g., Financial Services). Functional Mastery & Commercial Acumen: Deep, proven expertise in all facets of the Talent Acquisition function (sourcing, operations, employer branding, analytics). Demonstrated ability to articulate recruitment strategy in financial and business terms (e.g., quantifying the impact of TA on business goals). Enterprise Navigation: Strong ability to navigate and influence enterprise HR functions and global decision-making processes, ensuring the TA strategy is aligned with the parent organisation. International Regulatory Expertise: Proven expertise in navigating multi-jurisdictional employment law and compliance specifically as it relates to recruitment, selection, and hiring within the UK and Europe. Data-Driven Influence: Strong capability in using workforce and TA analytics to diagnose pipeline issues, predict future needs, and drive functional and executive decision-making. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 06, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Director, Head of Talent Acquisition (Europe) The Head of Talent Acquisition, Europe is a leadership role responsible for leading and executing the end-to-end talent acquisition strategy across the business, with a primary focus on the UK Card, Velocity Black, and Global Payments Network (formally Discover) business units. The core mandate is to ensure the international business secures top-tier, future-ready talent to achieve its ambitious growth targets and maintain market share leadership, while optimising recruitment efficiency and rigorously upholding all regulatory standards related to hiring practices. This role will be the operational and strategic owner of the talent acquisition function in the region. What you'll do 1. Strategic Talent Acquisition Partnership Business Translation: Partner closely with the UK Leadership, US Talent Acquisition and HR Business Partners of UK Card, Velocity Black, and Discover to forecast talent needs, understand market dynamics, and proactively design and implement tailored recruitment programs that directly support and accelerate business outcomes. Workforce Planning & Pipeline: Lead the functional execution of strategic workforce planning for talent acquisition. Anticipate and address future skills gaps, particularly in critical UK segment roles (e.g., analytics, fraud, software engineering) by developing deep, sustained talent pipelines. Recruitment Efficiency & Investment: Own and optimise all key talent acquisition metrics (cost-per-hire, time-to-fill, quality-of-hire, candidate experience). Manage the TA function's investment and budget based on projected business impact and ROI. 2. Talent Acquisition Excellence End-to-End Ownership: Own and drive the complete talent acquisition lifecycle for the UK business segments. Drive a unified strategy that seamlessly links sourcing, screening, hiring, and onboarding processes. Operational Excellence: Oversee the Talent Acquisition team to ensure a hiring pipeline focused on securing top-tier talent. Implement best-in-class recruitment technologies and processes to maximize recruiter productivity and effectiveness. Brand & Sourcing Strategy: Iterate on and execute a compelling employer branding strategy for the region. Lead advanced sourcing strategies to attract passive and diverse candidates for high-demand roles. Talent Integration: Partner with HR Business Partners and Leadership Development teams to ensure newly hired talent is effectively integrated and set up for success and long-term retention. 3. Operational Integrity and Governance Compliance and Risk: Serve as the functional expert for all UK statutory, regulatory, and legislative requirements related to hiring and selection practices. Own and mitigate compliance risks within the talent acquisition process. HR Shared Services Alignment: Collaborate closely with UK HR Shared Services to ensure seamless and efficient delivery of TA operational tasks, including data integrity, reporting, and offer management. Policy & Standards: Establish and maintain robust TA policies and controls that meet the highest standards of corporate governance and ensure a fair, consistent, and equitable hiring process. What we're looking for Senior Talent Acquisition Leadership: Progressive talent acquisition experience operating as a functional Head or Director of Talent Acquisition in a complex, international, and regulated industry (e.g., Financial Services). Functional Mastery & Commercial Acumen: Deep, proven expertise in all facets of the Talent Acquisition function (sourcing, operations, employer branding, analytics). Demonstrated ability to articulate recruitment strategy in financial and business terms (e.g., quantifying the impact of TA on business goals). Enterprise Navigation: Strong ability to navigate and influence enterprise HR functions and global decision-making processes, ensuring the TA strategy is aligned with the parent organisation. International Regulatory Expertise: Proven expertise in navigating multi-jurisdictional employment law and compliance specifically as it relates to recruitment, selection, and hiring within the UK and Europe. Data-Driven Influence: Strong capability in using workforce and TA analytics to diagnose pipeline issues, predict future needs, and drive functional and executive decision-making. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Venn Group is delighted to be recruiting for a Head of Finance and Reporting to join a national health and wellbeing charity at a key stage in its growth and impact. This senior leadership role reports to the Chief Operating Officer and is responsible for overseeing financial planning and reporting, ensuring robust governance, and delivering high-quality financial insight to support strategic decision-making. The postholder will play a pivotal role in strengthening organisational sustainability, combining strong technical expertise, effective leadership, and a values-led approach aligned to the charity's mission. Key responsibilities of the role: Lead budgeting, forecasting, and financial planning processes, ensuring resources are aligned to strategic and operational priorities Monitor financial performance, identify risks and trends, and recommend timely corrective actions Produce and present accurate monthly management accounts, cash flow forecasts, and variance analysis to senior leadership Lead the preparation of compliant statutory accounts in line with Charities SORP and regulatory requirements Ensure compliance with charity finance regulations, including HMRC, the Charity Commission, and fundraising standards Oversee financial reporting for commissioners, funders, donors, and grants, including the effective management of restricted and unrestricted funds Manage the annual external audit and act as the main point of contact for auditors Partner with operational, business development, and fundraising teams to support tenders, funding bids, and grant applications Lead, mentor, and develop the finance and management accounts teams, fostering a high-performing and collaborative culture Essential candidate criteria: Qualified Accountant (ACCA, CIMA, ACA or CIPFA) Significant senior-level experience across financial management, audits, and charity finance compliance Strong analytical and systems skills, with the ability to present complex information to non-financial stakeholders Proven leadership capability and experience managing competing priorities in fast-paced environments Commitment to working with vulnerable or socially excluded groups Agency Reference Number: J94640 Location: Central London Duration: Permanent Salary: £72,000 per annum + excellent benefits Working Hours: Full-time Working Pattern: Hybrid (1 day per week in the office) This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out. Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.
Apr 06, 2026
Full time
Venn Group is delighted to be recruiting for a Head of Finance and Reporting to join a national health and wellbeing charity at a key stage in its growth and impact. This senior leadership role reports to the Chief Operating Officer and is responsible for overseeing financial planning and reporting, ensuring robust governance, and delivering high-quality financial insight to support strategic decision-making. The postholder will play a pivotal role in strengthening organisational sustainability, combining strong technical expertise, effective leadership, and a values-led approach aligned to the charity's mission. Key responsibilities of the role: Lead budgeting, forecasting, and financial planning processes, ensuring resources are aligned to strategic and operational priorities Monitor financial performance, identify risks and trends, and recommend timely corrective actions Produce and present accurate monthly management accounts, cash flow forecasts, and variance analysis to senior leadership Lead the preparation of compliant statutory accounts in line with Charities SORP and regulatory requirements Ensure compliance with charity finance regulations, including HMRC, the Charity Commission, and fundraising standards Oversee financial reporting for commissioners, funders, donors, and grants, including the effective management of restricted and unrestricted funds Manage the annual external audit and act as the main point of contact for auditors Partner with operational, business development, and fundraising teams to support tenders, funding bids, and grant applications Lead, mentor, and develop the finance and management accounts teams, fostering a high-performing and collaborative culture Essential candidate criteria: Qualified Accountant (ACCA, CIMA, ACA or CIPFA) Significant senior-level experience across financial management, audits, and charity finance compliance Strong analytical and systems skills, with the ability to present complex information to non-financial stakeholders Proven leadership capability and experience managing competing priorities in fast-paced environments Commitment to working with vulnerable or socially excluded groups Agency Reference Number: J94640 Location: Central London Duration: Permanent Salary: £72,000 per annum + excellent benefits Working Hours: Full-time Working Pattern: Hybrid (1 day per week in the office) This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out. Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.
Join a world-renowned aerospace and defence organisation as a Compliance Officer in Rochester on a full time onsite Due to a drive for greater success, this advanced manufacturing business is currently searching for Compliance Officer to add to their talented, hardworking team in Rochester on an initial 12 months contract click apply for full job details
Apr 06, 2026
Contractor
Join a world-renowned aerospace and defence organisation as a Compliance Officer in Rochester on a full time onsite Due to a drive for greater success, this advanced manufacturing business is currently searching for Compliance Officer to add to their talented, hardworking team in Rochester on an initial 12 months contract click apply for full job details
Begin your career in compliance and regulatory governance. Our client, a well-established and growing organisation, is seeking a motivated Compliance Officer Trainee to join their compliance and risk team. This role offers an excellent opportunity to gain practical experience in regulatory compliance, governance, and risk management while developing your skills in a professional and supportive envi click apply for full job details
Apr 05, 2026
Full time
Begin your career in compliance and regulatory governance. Our client, a well-established and growing organisation, is seeking a motivated Compliance Officer Trainee to join their compliance and risk team. This role offers an excellent opportunity to gain practical experience in regulatory compliance, governance, and risk management while developing your skills in a professional and supportive envi click apply for full job details