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Job Advertisement: Governance Support Manager Location: Lancashire Contract Type: Permanent Working Pattern: Full Time Are you a dedicated professional with a passion for governance and democratic services? Our client, a leading local government authority, is seeking a Governance Support Manager to join their dynamic team. If you're ready to make a real difference in the community while ensuring compliance and good governance practices, this could be the perfect opportunity for you! Key Responsibilities: Expert Guidance: Provide specialist advice to elected members and senior management on the interpretation and application of the council's Constitution and relevant legislation. Promote Compliance: Ensure adherence to the council's Constitution and statutory requirements while raising awareness of good governance practices through effective training. Lead Strategic Initiatives: Drive key projects related to governance, democratic processes, and prepare for Local Government Reorganisation. Data-Driven Decisions: Analyse reports and data to enhance governance arrangements and develop innovative working practices. Training Development: Design and deliver technical training programs to ensure best practices across internal and external service providers. Stakeholder Engagement: Build strong partnerships with senior officers, elected representatives, and the public to improve service delivery. Qualifications and Experience: A degree or equivalent professional qualification in governance or a related field. Significant experience in local authority democratic services, governance, or a complex operational environment. Proven track record in developing and delivering policies, procedures, and monitoring arrangements. Experience in a political environment, supporting elected representatives, is essential. Strong analytical skills with the ability to shape complex governance documents. Essential Skills: Up-to-date knowledge of governance principles and practices, particularly Overview and Scrutiny. Ability to build relationships and influence stakeholders effectively. Proficient in developing and implementing complex activities within a focused service area. Commitment to equality, diversity, and health and safety. Why Join Us? At our client, we value our employees and promote a culture that is: Supportive: We recognise the contributions of our team and enable our communities to flourish. Innovative: We continuously seek creative solutions to improve service delivery. Respectful: We value diverse perspectives and treat everyone with fairness and honesty. Collaborative: We engage with colleagues and stakeholders to achieve the best outcomes for our community. If you are ready to take on this exciting challenge and contribute to the governance of your local authority, we want to hear from you! How to Apply: Please submit your CV and a cover letter detailing your relevant experience and why you would be a great fit for this role. Join us in making a positive impact in our community through effective governance! Closing Date: 21/04/2026 Our client is committed to equal opportunities and values diversity in the workplace. We encourage applications from all individuals regardless of background. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Your new company This role is for a 3-year contract to start asap. Monday - Friday - salary is £33,854. 37 hours per week. Your new role The core function of this job is to make sure that buildings and their services meet the needs of the people that work in them or use our buildings as part of the wider visitor experience click apply for full job details

Chief Executive "The go-to organisation for a public health perspective". (Senior UK Government official) The Association of Directors of Public Health (ADPH) is the representative body for Directors of Public Health in the UK. It has a rich heritage, with its origins dating back more than 160 years and is a collaborative organisation working in partnership with others to maximise the voice for public health. We are now seeking a new Chief Executive Officer to lead the organisation through the next phase of its evolution, maintaining and building upon its established reputation and influence. The role requires a wide-ranging set of skills, capabilities and experience, proven leadership and credibility at the highest level. The successful candidate will have strong negotiating and influencing skills, and the ability to work independently, with board-level accountability, and be expected to develop and sustain extensive national networks across local authorities, the NHS, the voluntary sector and central Government. Possessing an adaptability in working practice together with a self-motivated, proactive approach that performs well under pressure, the successful candidate will be educated to Masters level with ongoing study in public health. In addition, they should have senior management training or equivalent experience and a clear record of continuing professional development. Experience should include at least five years in the public health environment, including in policy development, plus a minimum of three years in operational, financial and resource management. Accountable to our Board of Trustees and the wider membership, the new CEO will develop the strategic direction of the Association and lead the organisation to deliver a rolling medium-term Strategic Business Plan, balanced budgets and effective governance in compliance with company and charity law. An ability to prioritise planned and reactive work programmes to meet the needs of our membership is required, alongside the sourcing and delivery of timely bids for external funding together with the management of staff and resources to ensure value for money and staff wellbeing. The post holder will support the President, Vice President, Board and ADPH Council by applying public health knowledge through teaching, coaching, publishing and presenting as appropriate, maintaining a personal programme of continuing professional development, and be expected to uphold the Association's values of members first, excellence, collaboration, inclusion and professionalism. Occasional travel, throughout the UK, and flexibility for occasional evening or weekend work will also be necessary. To apply, submit a CV and a covering letter outlining your leadership experience, strategic achievements and vision for supporting Directors of Public Health across the UK. We are able to offer the opportunity for an informal chat with Nicola Close MBE, current ADPH Chief Executive and/or Greg Fell, ADPH President.

Job Title -Help to Grow: Management Alumni Team Officer Chartered Association of Business Schools Location: London (40 Queen Street, EC4R 1DD) - Hybrid working with a minimum of 2 days per week in the office Salary: £37,670 - £45,205 per annum (depending on experience) Contract: Full-time, fixed-term until 31 March 2027 Reports to: Head of Alumni Events & Business Operations About us The Chartered Association of Business Schools (Chartered ABS) is the voice of the UK's business school sector. We work with world-class institutions to deliver impact through research, events, policy, and national programmes. At the heart of our work is the Help to Grow: Management Course - a nationwide leadership programme supporting small business leaders to grow their organisations and leadership capability. Delivered through a network of over 60 business schools, the programme has already supported more than 10,000 leaders across the UK - and continues to grow. A key part of this success is our thriving Alumni Network - a powerful, long-term community designed to support business leaders beyond the classroom. Purpose of the role This is an exciting opportunity to play a central role in shaping and supporting a growing national alumni network. As Alumni Team Officer, you will be at the heart of programme delivery - working closely with business schools, partners, and internal teams to ensure the smooth running of alumni activity. From supporting events and managing stakeholder relationships to maintaining high-quality data and ensuring compliance, you will help create a seamless and impactful alumni experience. This role is ideal for someone highly organised, proactive, and confident working across multiple priorities - with a strong interest in systems, processes, and stakeholder engagement. Key essential responsibilities Support and deliver alumni operations: Coordinate and support the delivery of alumni events, activities, and communications Provide day-to-day administrative support to the Alumni team Maintain accurate and up-to-date records of alumni engagement and activity Drive efficient systems and processes: Design and improve administrative systems, workflows, and processes Support CRM data management and ensure data integrity across systems Contribute to continuous improvement initiatives that enhance delivery and reduce risk Engage and manage stakeholders: Act as a key point of contact for business schools and external partners Build effective working relationships with a wide network of stakeholders Support collaboration across internal teams and delivery partners Support governance, reporting and projects: Prepare reports, dashboards, and documentation for internal and external stakeholders Support project delivery, tracking milestones, risks, and progress Assist with governance processes, including meeting coordination and documentation Person specification You are a highly organised and proactive professional who enjoys making things run smoothly. You are confident working with systems, managing competing priorities, and building strong relationships with stakeholders. Essential: At least 3 years' experience in an administrative or operational role, including experience working independently Strong organisational and project management skills, with the ability to manage multiple priorities Experience working with CRM systems and Microsoft 365 tools Excellent communication skills, with confidence engaging senior stakeholders Strong attention to detail and a commitment to data accuracy and confidentiality Experience supporting reporting, dashboards, or data management Ability to identify challenges, propose solutions, and improve processes Desirable: Experience supporting governance processes (e.g. board papers, meetings) Financial administration experience (e.g. budgeting, reconciliations) Relevant qualifications in business administration, project management, or similar What we offer Chartered ABS offers a supportive, collaborative and flexible working environment where your work has real impact. Benefits include: Hybrid working with a minimum of two days per week in our central London office Flexible working arrangements Generous annual leave allowance plus bank holidays Pension scheme Opportunities to work with leading UK business schools and national programmes A friendly and collegiate team environment How to apply Applicants must have the right to work in the UK as we are unable to sponsor work visas. For a successful application, please send your CV (2 pages max.) and a covering letter (no more than one page) explaining how you meet the person specification by an email via the button below. Application closing date: 12 April 2026. Applications will be reviewed as they are received and we may close the vacancy early if a suitable candidate is identified. The Chartered Association of Business Schools is an equal opportunities employer committed to creating an inclusive environment. We welcome applications from people of all backgrounds and abilities. Reasonable adjustments will be made throughout the recruitment process where required.

St Oscar Romero Catholic Academy Trust is recruiting: DIRECTOR OF SECONDARY EDUCATION Contract Length: Permanent Salary Range: Highly competitive + benefits Location: Flexible. The nature of work will largely involve the postholder carrying out work at different schools within the Trust. There is also a Head office at Shirley Court, Croydon, CR9 5AS Accountable to: Chief Executive Officer We are looking for an exceptional individual to join the Central Services team at St Oscar Romero Catholic Academy Trust, as our Director of Secondary Education. We currently have four Secondary schools and twelve Primary schools. We are a growing Trust and are supported by the Archdiocese of Southwark to grow to thirty-five schools over the next three to five years. This is a demanding role in a positive environment where we expect the very best from everyone in our team. Our Catholic Ethos and Mission is at the heart of everything we do and we except candidates to share and embrace those values. The ideal candidate will: Have extensive experience of working as part of a secondary school senior leadership team, including at Headteacher level. Be able to demonstrate recent success at leading school improvement and raising education standards for children. Possess the ability to inspire, empower and challenge staff to lead the next stage of a school's journey. Be an excellent written and verbal communicator. Align to the mission, vision and values of St Oscar Romero and the Diocese In return we offer: The opportunity to work within a highly skilled and supportive team. A commitment to continue with national pay, terms and conditions. Access to the generous Teachers Pension or Local Government Pension Scheme. Staff benefits, including a cycle to work scheme. Opportunities for personal and professional growth and access to our Training Portal. The opportunity to join a growing Trust. Closing date: 9:00am Thursday 14th May 2026. Interview date: Wednesday 20th May 2026. Start date: September 2026. Please also see the Annual report and further information on our website: Responsible for: Secondary standards, Secondary school improvement and key performance secondary outcomes. The successful candidate would be responsible for a significant additional area, for example professional development pathways across the Trust. Job Description: As a member of the Trust's Executive Team, the Director of Secondary Education is a strategic leadership role, responsible for driving excellence in teaching, learning, and academic outcomes across Secondary schools within the Trust and working alongside the Directors of Primary. The successful candidate would also be responsible for leading on a key area for the Trust, for example professional development pathways across the Trust. Main Purpose: Uphold, develop, and promote the Trust's mission, vision, and values. Contribute towards the development and delivery of the Trust's five-year strategic plan, self evaluation and development plan. Produce reports for the CEO, Trust Board, and external partners on the quality of education and the impact of school improvement activity and contribute towardstermly policy updates and newsletters. Ensure effective and timely delivery of Trust-wide projects to ensure the best possible outcomes for all children. Develop, deliver and promote the positive reputation of the Trust and contribute towards broader system leadership support beyond the Trust. Develop and deliver policies and guidance in line with Trust and statutory requirements and ensure consistent implementation and application across all schools. Apply knowledge of statutory and regulatory compliance to ensure compliance across all schools. Take strategic responsibility for Trust wide areas as allocated by the Chief Executive Officer. Provide advice and guidance to school leaders on safeguarding. Support with the planning, organisation and facilitation of high-quality professional development opportunities, networks and programmesfor Trust staff Providing strategic leadership for the Trust secondary schools: Working with the Chief Executive Officer to deliver a long-term Trust Secondary Strategy. Working with the Chief Executive Officer to challenge and support secondary school leaders to deliver outstanding Catholic Education for all. Support with the planning, organisation and facilitation of high-quality professional development opportunities, networks and programmesfor Trust staff. Support the Chief Executive Officer and secondary Headteachers in the setting and achievement of challenging school performance targets as well as other key performance indicators. Support the Chief Executive Officer and secondary Headteachers with all secondary scrutiny processes and self-evaluation work. Work with the Chief Education Officer and secondary Headteachers to ensure consistency of approach and overall effectiveness of the Trust. Be a line manager for secondary Headteachers. Develop and deliver the Trust's secondary school improvement strategy, action plan and framework; in coordination with the Chief Executive Officer and Headteachers. Support the Trust's strategic approach and ensure statutory compliance across all secondary schools. Work with secondary schools Headteachers and school leaders to ensure effective delivery of school improvement. Lead on strategic oversight of accountability, scrutiny, and quality assurance processes for the Trust Secondary schools: Manage the approach with an understanding of the demands experienced by school leaders and the need to provide effective monitoring, accurate judgements and robust accountability. Support the Chief Executive Officer with all secondary scrutiny processes, e.g. academic outcomes and safeguarding. Support the Chief Executive Officer with secondary quality assurance processes e.g. internal and external reviews. Provide performance reports to the Standards Committee of the Trust Board as required, including schools' progress to targets and prompts for school improvement throughout the academic year. Monitor and report on key data such as attendance, persistent absentees, suspensions, permanent exclusions, self- evaluation and pupil characteristics updates to inform strategy. Safeguarding Children: The Trust is committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. We also expect full compliance with all statutory policies and procedures on safeguarding and child protection. Confidentiality: We expect all staff ensure that confidentiality is maintained and work in line with agreed Trust policies and protocols. Staff are also expected to maintain statutory responsibilities e.g. Data Protection and Freedom of Information. General: The above responsibilities are subject to the general duties and responsibilities contained in the Statement of Conditions of Employment. The duties of this post may vary from time to time without changing the general character of the post or level of responsibility entailed. Undertaking any other duties which may be reasonably assigned and regarded as within the responsibilities of the post, subject to the proviso that any changes of a permanent nature shall be incorporated into the job description in specific terms. The post holder will be expected to have an agreed flexible working pattern to ensure that all relevant functions are fulfilled through direct dialogue with the CEO and Directors. How to apply: The deadline for receipt of applications is 9:00am on Thursday 14th May 2026. If you would like to arrange a telephone appointment to discuss the role, please contact Sarah Yusuf-Watson by email at . Applicants should complete the Catholic Education Service Leadership form, available in supporting documents. Please use the personal statement in your application form to demonstrate how you meet the person specification, with evidence provided where ever possible of outcomes and positive impact. Candidates will be shortlisted on how well they demonstrate the knowledge, skills and attributes set out in the job description and person specification. Completed forms should be submitted by an email via the button below. Should you have any queries please contact HR on . Shortlisted candidates will be invited to interview on Wednesday 20th May 2026. The interview process will consist of a series of job-related exercises designed to give candidates the opportunity to demonstrate the key attitudes, skills and knowledge required for the role. Shortlisted candidates will be fully briefed at the beginning of the process and supported throughout the day. Safeguarding: St Oscar Romero Catholic Academy Trust is committed to safeguarding and promoting the welfare of children and young people. All staff and volunteers are expected to behave in such a way that supports this commitment. Appointment to this post will be subject to satisfactory shortlisting and pre-employment checks . click apply for full job details

The Context This is an exciting opportunity to join a music education charity focused on grant making and advocacy work. As the organisation expand their operations, they are looking for a highly organised and digitally-savvy Operations Officer to be the backbone of their small but impactful team. Since launching in January 2025, the charity has rapidly become an essential connector between schools, grassroots organisations, and industry and policy professionals, aiming to strengthen music provision through direct investment and advocacy work. In 16 months, the Foundation has begun supporting grassroots organisations and state school music departments up and down the country, reaching over 15,000 children and young people - and they have no intention of slowing down. If you: Are interested in joining a 'start-up' style charity with national reach and massive growth plans; Enjoy a varied role where one hour you might be recording minutes for a high-level Board meeting, and the next you could be building internal systems to help the organisation run smoothly; Have a "can-do" attitude and an appetite to work hard; Then this is the role for you. The Role Governance & Executive Support Board Secretariat: Coordinate Board and Committee meetings, including preparing agendas, distributing papers, and taking accurate, professional minutes. Scheduling: Manage complex calendars for the CEO and leadership and coordinate external stakeholder meetings. Compliance: Ensure all digital and physical filing systems are maintained in line with UK GDPR and charity commission requirements. Governance Accuracy: Minutes distributed to the Board within e.g., 5 working days with zero significant errors. Comms Approvals Trail: Ensure sign-off is obtained and recorded for external-facing content (e.g., posts, web updates, case studies) and that final versions are stored. Office & Data Organisation Systems Management: Maintain the charity's central filing system, ensuring documents are easily accessible yet secure. Responsible for the management and documentation of all approval and audit trails. System Efficiency: Successful migration or re-organisation of digital folders to ensure staff can find any document within 30 seconds. Data Entry: Keep our donor or contact database up to date, ensuring information is accurate for fundraising and outreach teams. General Admin: Manage the charity's general email inbox, handle post, and order office supplies. Finance Record keeping: Ensure charity tracking to budget and keeping recorded receipts with approvals, ready for external audit. Reporting: Preparing progress reports on spend and identify opportunities for cost efficiency and trends. Produce reports as needed for the Chief Executive, Grant and Impact Manager, and Board. Digital & Communications Support Digital and Socials Cover: Provide operational cover for the digital/socials team as needed, including scheduling posts, coordinating assets, basic updates, and ensuring content is approved before publishing. Asset & Permissions Coordination: Maintain and organise approved assets (photos/video), permission forms, and usage notes, particularly where young people are involved. The Candidate Experience: Proven experience in an administrative or office management role (Charity sector experience is a plus). Digital Skills: Proficiency in Microsoft 365 (Word, Excel, Teams) and a natural flair for social media trends and platforms. Communication: Exceptional written English for drafting minutes, blogs, and social captions. Organisation: A methodical approach to filing and a "hawk-eye" for detail. Values: A genuine passion for young people's musical provision in underserved communities. Terms of Appointment Reporting to: CEO Salary: £24,000 - £28,000 (Dependent on experience) Location: London Tuesday to Thursday in office, Monday and Friday at home Working hours: Core hours from 10:00 - 18:00 Occasional evening and weekend hours. For an informal and confidential discussion, please speak with our advisors at Berwick Partners: Jodi Beauchamp Delivery Consultant, Not for Profit Berwick Partners T : (0) E : Closing date for applications: Friday 8th May 2026

A Local Authority in the South of England is seeking an experienced Trading Standards & Food Standards Officer to support the service on a full-time interim basis for an initial 6 month contract , with potential for extension. This is a practical, frontline role suited to an officer with solid experience across both Trading Standards and Food Standards enforcement who can manage a varied workload and contribute from day one. Key Responsibilities: Delivering statutory Trading Standards and Food Standards functions in line with current legislation Carrying out food hygiene and food standards inspections of food businesses Investigating consumer protection complaints and business compliance issues Undertaking inspections, audits and advisory visits to commercial premises Carrying out enforcement action where required, including drafting notices, improvement actions and preparing cases for legal proceedings Providing advice and guidance to food businesses and traders Liaising with internal teams, partner agencies and external stakeholders Maintaining accurate records and case files in line with service requirements Essential Requirements: Relevant Environmental Health or Trading Standards qualification Registration with the EHRB or Trading Standards Professional qualification (as appropriate) Proven local authority experience across Food Standards and Trading Standards Strong knowledge of food law, consumer protection legislation and enforcement processes Ability to manage a caseload independently and prioritise workloads effectively

You will report to the Service Charge Team Leader, delivering an effective and efficient service charge function to Great Places Housing Group. Whatyoullbe doing Supporting budget holders in the annual setting of service charges, ensuring accuracy and compliance. Producing annual accounts for both audited and non-audited schemes in line with the group timetable click apply for full job details

We are currently hiring for an International Bank for the position of Credit Underwriter - Corporate, CRE & BTL Lending. Location: Harrow Branch Employment Type: Full-Time Role Overview We are seeking an experienced Credit Underwriter to join our Credit team, responsible for underwriting and processing a range of lending proposals including Corporate, Commercial Real Estate (CRE), Buy-to-Let (BTL), and Personal Loans . The role involves end-to-end credit assessment, portfolio monitoring, and stakeholder management to ensure high-quality lending decisions aligned with regulatory standards. Knowledge of UK lending environment 4-10 Years' experience in underwriting or assessing credit proposals. Key Responsibilities Underwrite Corporate, CRE, Personal, and BTL loan proposals , ensuring effective execution of transactions. Assess and process lending proposals received from the business team and present recommendations to the Sanctioning Committee . Conduct annual reviews of the existing credit portfolio , ensuring compliance with borrowing requirements and covenants. Minimize credit risk in line with internal policies and regulatory standards; conduct site visits where required. Collaborate with the Originations team to determine clear rationale for approval or rejection of applications. Monitor the existing loan portfolio, identifying early arrears or potential problem accounts , and recommend appropriate actions. Ensure all credit decisions adhere to regulatory requirements, TCF (Treating Customers Fairly), and Customer First principles . Support the Chief Credit Officer (CCO) in operational and strategic activities within the Credit Department. Liaise with Solicitors and Valuation Firms to ensure smooth end-to-end execution of credit proposals. Prepare and present proposals to the Risk Committee and senior management for product approvals, renewals, and introductions. Key Requirements Proven experience in credit underwriting across Corporate, CRE, BTL, and/or Retail lending. Strong knowledge of credit risk assessment, financial analysis, and loan structuring . Experience presenting cases to Credit/Sanctioning Committees . Understanding of regulatory frameworks and compliance standards (including TCF principles). Ability to manage credit portfolios, annual reviews, and covenant monitoring . Excellent stakeholder management skills, with experience liaising with internal teams and external partners (brokers, solicitors, valuers). Strong analytical, decision-making, and communication skills.

Principal Officer - Housing Strategy Location: Swinton, Greater Manchester (M27) Job Type: Hybrid (minimum 2 days per week office-based) Salary: Umbrella: £32.04 - £34.22 per hour, PAYE: £25.14 - £26.78 per hour Start Date: ASAP Join the Housing Strategy Team at Salford City Council during a pivotal time. We are seeking an experienced and driven Principal Officer to lead on the development, delivery, monitoring, and reporting of housing and homelessness strategies and policies that significantly impact residents' lives. Day-to-day of the role: Lead the development of a supported housing needs assessment, strategy, and delivery plan. Design and implement a monitoring and reporting framework to track progress and outcomes. Ensure compliance with the Supported Housing Regulatory Oversight Act. Manage and prioritise multiple workstreams to meet tight statutory deadlines. Use data collection and analysis to inform evidence-based strategy development. Drive a partnership approach, working collaboratively with internal teams and external partners. Lead meaningful stakeholder engagement, including with people with lived experience, providers, and key partners. Produce high-quality written reports, strategies, and briefings for a range of audiences. Required Skills & Qualifications: Proven experience in strategy development, ideally within local government or housing-related services. Strong understanding of housing and homelessness issues. Demonstrable ability to work to tight deadlines and manage competing priorities. Excellent written and verbal communication skills. Experience of data analysis and using evidence to inform policy and strategy. Strong stakeholder engagement skills, with the ability to work across organisations and sectors. Ability to use initiative and operate effectively in a fast-paced environment. Benefits: Hybrid and flexible working options (subject to service needs). The opportunity to lead high-impact strategic work that improves residents' lives. A supportive, inclusive workplace culture built on the values of Pride, Passion, People, and Personal Responsibility. Commitment to equality, diversity, and inclusion, and to helping employees thrive. To apply for the Principal Officer - Housing Strategy position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.

Working closely with the People Partner, HR Administrator, Compliance Manager, Finance Department and Managers across the Charity, the HR Officer will play a key role in ensuring people processes are joined up, compliant and well understood, while supporting engagement, consistency and continuous improvement across the employee lifecycle. Specific duties include: HR Policy Ownership (Primary Responsibility) Induction Coordination HR Analytics & Reporting Employee Relations & Support About you: You should be CIPD Level 5 or equivalent HR experience, with strong experience of writing and reviewing policies. Have experience implementing and embedding HR policies Have experience coordinating inductions and onboarding processes Have strong Excel skills, with experience creating dashboards and HR reports Have knowledge of employment law and HR best practice in charities Have excellent communication, interpersonal and organisational skills Have ability to manage multiple priorities and work independently We offer interesting and varied roles, believe in empowerment, and offering you a competitive salary and opportunities for development and training. You will be joining a supportive culture that encourages a healthy work-life balance and you ll be part of a positive and friendly HR team. Benefits include: Ø Workplace pension - 5% ER contribution (with an option to increase to 6%) Ø 6.8 weeks of Annual Leave (FTE) including Bank Holidays. Additionally, you will earn one extra day of leave for each year of service, (based on number of full years you will have completed on 1st April each year) up to a maximum of 5 additional days. Ø Generous company sick pay allowance.

The Role The role will be the operational day to day lead for Technical Services property compliance servicing and maintenance contracts, ensuring that customers are placed at the heart of our service delivery. Work alongside the relevant Contracts Manager and maintain effective day-to-day contractor management through both direct case work and a data led approach. Ensure a collaborative culture is followed by the team and manage relationships with both internal and external stakeholders. Ensure that our service is accessible, meets the needs of all customers, is dynamic and is value for money orientated. Ensure that contract management is robust, effective and auditable, and that all operational targets are achieved using data-led service insights to inform decision-making and embedding lessons learned on a continuous basis. Key Responsibilities Support with management of day to day-to-day operations and contractor management for delivery, both residential and non-residential portfolio Work closely with Property Services colleagues across the different locality regions to deliver a high-standard service that is agile, responsive, and continuously learning Oversee the scheduling and allocation process for surveyor inspections, ensuring that coordinators are maintaining accurate and auditable records, and systems are updated within operational targets Ensure appropriate financial management processes are maintained and value for money is achieved at all times Oversee customer management processes, ensuring timely and good quality communication is maintained, any specific needs or vulnerabilities are identified at the earliest stage and accommodated for as appropriate Responsible for management of works in progress (WIP) on a contract basis and ensure performance meets corporate targets Collaborate with repairs management team and the Customer Service Management Centre to ensure the effective triage repairs, ensuring the accurate allocation of repairs Support the contracts manager with the delivery of designated servicing programmes, ensuring compliance requirements are met by all contractors What we need from you Experience working within contractor management, demonstrating an ability to achieve desired outcomes in a high pressure and continuously changing environment Excellent customer focus Ability to work independently and within a team environment Excellent communication skills Competent on Microsoft Office packages Ability to meet deadlines and plan and deliver a range of different activities

Do you have good knowledge of best practice in relation to rent management? Are you interested in financial empowerment? This role has been created to support the successful implementation, embedding, and ongoing optimisation of our new Housing Management IT System. The post holder will ensure that income related processes such as rent charging, arrears management, service charges, and financial workflows are accurately embedded across all refuge services. This will include ongoing configuration and testing of the new system to ensure it meets our needs. Alongside system implementation responsibilities, the post holder will lead on the effective management and reduction of rent arrears, including recovery of historic arrears. Operating within a performance driven framework, they will ensure income KPIs, compliance requirements, and data quality standards are consistently achieved. A key purpose of the role is to promote financial inclusion, ensuring survivors understand their financial responsibilities, maximise income through benefits and entitlements, and build long term financial resilience. This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies Closing Date: 09:00am on 18 May 2026 Interview Date: 26 and 27 May 2026

The Senior Email Channel Officer is a critical role in planning, creating, delivering and optimising our email campaigns and automated supporter journeys. The role ensures supporters receive timely, relevant and engaging communications that strengthen their relationship with the charity and drive meaningful action. The post holder will have experience in achieving KPI s such as improved campaign engagement metrics; improved automated journeys to increase retention, reactivation and income; delivering email accuracy and quality; and contributing to the overall Supporter Experience Strategy to build lifetime value through more supporters, staying longer and doing more. This is a 12-month FTC Key Responsibilities: Campaign and Automation Journey Planning & Delivery Hands on delivery, including build and test high quality email campaigns that support fundraising, supporter engagement and other organisational priorities such as volunteering and campaigning actions. Build, test and optimise automated email journeys that welcome, retain, steward and reactivate supporters, building performance knowledge and insight that can be replicated across different supporter products and journeys. Support the Email Channel Manager with overseeing the email marketing calendar and sign offs where needed. Work with data and CRM teams to improve trigger logic, personalisation and segmentation, using your audience understanding to incorporate targeting and personalisation using customer data and dynamic content logic. Advise on the integration of email within multi-channel campaigns (e.g. email, SMS, Whatsapp, direct mail, social and telephone) Reporting, Performance & Insight Monitor performance and continuously refine journeys to improve conversion, engagement and lifetime value. Work with Business Intelligence, Insight and Digital Analytics teams to produce regular reports on email performance, offering clear insights and recommendations. Use A/B testing, segmentation and behavioural insights to drive continuous improvement. Ensure activity aligns with KPIs around engagement, retention, income and supporter satisfaction. Data, Compliance & Quality Assurance Ensure all email activity is fully compliant with GDPR, PECR, consent and internal data governance. Working closely with the website team, carry out thorough QA across content, links, rendering and segmentation before deployment. Champion accessibility, inclusive language and best practice UX within email design. Collaboration & Stakeholder Management Work closely with internal teams needing email support, advising on strategy, best practice and channel suitability. Work closely with digital, brand, design, marketing, data and analytics and supporter engagement teams to improve the supporter experience. Work closely with other internal teams needing email support, advising on strategy, best practice and channel suitability. Liaise with platform and technology partners to troubleshoot issues and support continuous improvement. Platform & Technical Ownership Strong use of ESP platforms such as Dotdigital, Salesforce Marketing Cloud, or equivalent to build and optimise emails and journeys. Support the development of templates, modules, reusable assets and stronger processes. Contribute to platform migrations or upgrades, ensuring smooth transitions and improved capability. Identify and implement workflow improvements between the Supporter Experience and Data teams to increase effectiveness and reduce lead times for campaign deployment. Training & Upskilling Champion email channel best practise to uphold high quality assurance and executional standards. Support the Email Channel Manager with upskilling and mentoring junior team members in email and channel best practice, automations, segmentation, project planning and supporter journeys. Create and maintain documentation of learnings, processes, ways of working and results where required. Knowledge, skills and experience needed: Significant experience delivering email campaigns and automated journeys in a fundraising, marketing or digital environment. Hands on experience with email marketing platforms and CRM systems. Proven track record of improving performance through testing and optimisation. Experience working with data teams and segmentation logic. Familiarity with behavioural insights or loyalty building techniques. Strong understanding of email best practice, including accessibility, personalisation and UX. Knowledge of GDPR, PECR and data governance standards. Excellent copywriting and editing skills. Strong analytical skills with ability to turn insight into action. Have experience with interpreting and using reporting tools (Google Analytics, PowerBI, Lookerstudio or equivalent). Ability to manage multiple projects with competing deadlines. Ability to work collaboratively across teams and managing stakeholders. Comfortable working autonomously, prioritising delivery. Proactive mindset, self-starter and passionate about customer-first communication. Excellent attention to detail and organisational skills Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £37,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 17th May 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.

We are currently recruiting for a Housing Officer to join a busy and supportive housing team. This is a fantastic opportunity for someone with a passion for delivering high-quality housing management services and making a real difference in local communities. You will be responsible for managing a patch of properties, ensuring tenancies are sustained, and delivering excellent customer service to residents. Key Responsibilities Manage a portfolio of residential properties within a defined patch Act as the main point of contact for tenants , providing advice and support Handle tenancy management issues including sign-ups , renewals, and terminations Manage rent arrears and support income recovery Investigate and resolve anti-social behaviour (ASB) cases Conduct property visits and estate inspections Work closely with internal teams and external agencies Ensure compliance with housing policies and relevant legislation About You Previous experience in a Housing Officer or similar role Strong knowledge of tenancy management, ASB, and rent arrears Excellent communication and interpersonal skills Ability to manage a varied workload and prioritise effectively Experience working with housing management systems Full UK driving licence (desirable depending on role) If you have the relevant skills then please apply today!

An Institute in London are seeking a CRM Officer to lead the management of their ticketing system, support colleagues with training, undertake internal fixes and to liaise with their external technical team. This role is pivotal in managing and improving their CRM systems and processes, building good internal and external relationships and highlighting developments and improvements to improve internal ways of working. Key Responsibilities: CRM Management & Data Integrity: Management of the CRM ticketing system. Reviewing requests and triaging them, undertaking non-technical internal fixes Working with external technical suppliers to manage technical tickets, deadlines and any issues Manage the integrity of data within the CRM, undertaking regular data reviews, de-duplications and cleansing processes Manage permissions Training of new starters and existing staff, undertaking 1-2-1 training and group sessions Develop and generate reports, dashboards, and visualisations to track key performance indicators (KPIs) and business metrics. To develop and run robust testing regimes to ensure automated processes are fit for purpose and meet business needs Being the first point of contact for staff and external suppliers Process Improvement & Automation: Analyse inefficiencies in current business workflows and identify CRM optimisation opportunities. Develop process maps, streamline workflows, manage user permissions, and implement automation to enhance overall operational efficiency. Development of CRM policies to ensure consistency and compliance. Maintain system performance, addressing inefficiencies whilst aligning CRM governance with organisational goals. Experience Required Knowledge of data management, system integration, automation processes (Databases, Power Apps) and AI technology. Advanced Excel skills and familiarity with other business systems ( LMS, CMS, etc.) SQL expertise Understanding of GDPR compliance and data governance Experience of working with Dynamics 365 CRM and having an understanding of the back-end design Strong analytical and problem-solving skills for driving impactful solutions Having the ability to foresee system improvements that will benefit ways of working Management of a ticketing system Delivery of CRM training to staff and development of training guides

Disrepair Case Officer Temporary Contract (3 months) Job Details Client: London Borough of Lambeth Service Area: Housing Services - Repairs and Maintenance Hours: 35 hours per week Start Date: 05 May 2026 Duration: 12 weeks Working Pattern: Monday, Thursday and Friday working from home; Tuesday and Wednesday in the office Location Office Base: 6 Brixton Hill London SW2 1RW Pay PAYE Rate: £166.11 per day Job Overview London Borough of Lambeth is seeking 5 Disrepair Case Officers to support the Housing Services team. This role focuses on minimising the risk, incidence and cost of disrepair by resolving complaints and threats of litigation quickly and effectively, and by administering disrepair cases on behalf of the Council. The successful candidate will manage disrepair cases, coordinate with surveyors and legal services, monitor costs and liabilities, support complaint responses and help ensure cases are resolved without unnecessary litigation wherever possible. Important - Please Read Carefully This role requires direct disrepair case management experience within social housing, local authority housing, repairs or property maintenance services . You must have experience dealing with disrepair complaints, complex correspondence, contractors or surveyors, and repairs-related casework . Candidates without relevant housing disrepair experience are unlikely to be considered. Key Responsibilities Minimise the risk, incidence and cost of disrepair to the Council Resolve complaints and threats of litigation quickly and effectively Administer disrepair litigation cases on behalf of the Council Monitor progress of cases, including timescales and costs Provide accurate updates on liabilities and make recommendations regarding settlement Escalate and report on high-risk cases to the Repairs Team Manager Submit information to Legal Services in a timely manner where litigation is involved Work with internal and external surveyors to ensure appropriate works are ordered and completed Ensure works are delivered to the required standard and within required timescales Represent the Council in court proceedings where required Advise on Stage 2 and Ombudsman repairs complaints, and other complaints where litigation is threatened Keep complainants informed of action proposed, taken and planned Support colleagues and provide cover when directed Ensure compliance with legislation, council policy and safeguarding requirements Essential Experience & Skills Degree level education or equivalent demonstrable experience Clear knowledge of current issues affecting ALMOs, local authorities and social housing Good understanding of housing or building legislation and best practice Good working knowledge of Microsoft Office and housing management databases Experience responding to complex correspondence and drafting reports Experience managing contractors or consultants Experience dealing with the public, resolving queries and giving advice Strong communication and collaborative working skills Ability to work flexibly, including evenings and weekends if required Disclaimer On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify Fix Space Recruitment Limited of any hirer who I do not want my details to be passed onto.