To support the Head of Financial accounting in the production of all statutory financial reports and information required by external agencies, the statutory audit process and collation of high-quality information for use by the Finance Director, Chief Financial Officer, Executive Leadership Team, and other internal/external stakeholders. To lead on coordination of Internal audit activities for the College & Trust. Client Details Leading Surrey/South London College & Charity are looking to recruit an Internal Audit & Financial Accounting Officer candidate on a 1-year fixed term contract basis. Description Financial Accounts Assist in preparation of year-end financial statements and assist with the audit process by gathering information and working with external auditors Keep informed about changes in financial reporting rules and help apply them in the organisation, especially those relevant to the education sector. Support the preparation of financial returns as required Provide day-to-day support to the finance team, including helping with purchase ledger, staff expenses, and general finance queries. Assist with maintaining accurate records, including reconciliations for VAT, intercompany balances, and other control accounts. Prepare the VAT returns for review and support compliance with tax rules such as gift aid and IR35, with guidance from senior staff, currently monthly. Prepare and review reconciliations for key balance sheet accounts including VAT, intercompany, and purchase ledger. Escalate any discrepancies to senior finance staff. Prepare files in preparation for audits as directed by the Head of Financial Accounting Assist with the production of the AAR return for January submission Assist with BFR for August submission Assist with the ONS report for monthly submissions. Assist with any other external reporting. Internal Audit Coordinate the visits identified in the Internal Audit plan each term and ensure the Internal Audit team have access to their required information. Establish processes to monitor the KPIs in the Internal Audit contract preparing termly reports to ARC on service delivery, performance and results of audits Maintain the audit tracker log Review operational school level, College and CT risk registers to identify emerging themes or escalating risks and advising on the rolling audit programme Prepare an internal audit plan of routine checks (to ensure finance policies and procedures are followed) with the Head of Financial Accounting and other senior finance colleagues. Organise the visits to perform tests and prepare a termly report on activities, highlighting risks to follow up and suggested improvements. Visit schools and Centres too and provide training, guidance and support with compliance and internal control Coordinate information to prepare the reports for Audit committees regarding Connected persons, liaising with HR, Safeguarding team and governance. Be aware of fraud prevention policy and identify training to be delivered across to maintain vigilance. Profile A successful Internal Audit & Financial Accounting Officer should have: AAT qualified or part-qualified accountant (ACCA, CIMA, ACA or equivalent), likely from Practice Commitment to ongoing professional development. Knowledge of education sector financial regulations. Demonstrable experience in financial accounting or working within finance team Exposure to audit environments and understanding of audit processes. Experience preparing reconciliations and supporting statutory reporting. Experience coordinating internal audits or compliance reviews. Previous experience in a multi-site or group structure. Strong understanding of accounting principles, reconciliations, and financial controls. Intermediate level in Microsoft Excel (pivot tables, VLOOKUP, data analysis) and accounting software. Knowledge of VAT, tax compliance (Gift Aid, IR35), and financial regulations. Ability to interpret and apply changes in financial reporting standards Job Offer A competitive salary ranging from £37,130 to £40,000 per annum. Hybrid working Comprehensive benefits package. Opportunities for professional development and growth. A 1-year fixed term contract position within a respected not-for-profit organisation. A supportive and collaborative work environment in Surrey/South London If you are ready to take the next step in your career as an Internal Audit & Financial Accounting Officer in the not-for-profit sector, we encourage you to apply today!
May 04, 2026
Contractor
To support the Head of Financial accounting in the production of all statutory financial reports and information required by external agencies, the statutory audit process and collation of high-quality information for use by the Finance Director, Chief Financial Officer, Executive Leadership Team, and other internal/external stakeholders. To lead on coordination of Internal audit activities for the College & Trust. Client Details Leading Surrey/South London College & Charity are looking to recruit an Internal Audit & Financial Accounting Officer candidate on a 1-year fixed term contract basis. Description Financial Accounts Assist in preparation of year-end financial statements and assist with the audit process by gathering information and working with external auditors Keep informed about changes in financial reporting rules and help apply them in the organisation, especially those relevant to the education sector. Support the preparation of financial returns as required Provide day-to-day support to the finance team, including helping with purchase ledger, staff expenses, and general finance queries. Assist with maintaining accurate records, including reconciliations for VAT, intercompany balances, and other control accounts. Prepare the VAT returns for review and support compliance with tax rules such as gift aid and IR35, with guidance from senior staff, currently monthly. Prepare and review reconciliations for key balance sheet accounts including VAT, intercompany, and purchase ledger. Escalate any discrepancies to senior finance staff. Prepare files in preparation for audits as directed by the Head of Financial Accounting Assist with the production of the AAR return for January submission Assist with BFR for August submission Assist with the ONS report for monthly submissions. Assist with any other external reporting. Internal Audit Coordinate the visits identified in the Internal Audit plan each term and ensure the Internal Audit team have access to their required information. Establish processes to monitor the KPIs in the Internal Audit contract preparing termly reports to ARC on service delivery, performance and results of audits Maintain the audit tracker log Review operational school level, College and CT risk registers to identify emerging themes or escalating risks and advising on the rolling audit programme Prepare an internal audit plan of routine checks (to ensure finance policies and procedures are followed) with the Head of Financial Accounting and other senior finance colleagues. Organise the visits to perform tests and prepare a termly report on activities, highlighting risks to follow up and suggested improvements. Visit schools and Centres too and provide training, guidance and support with compliance and internal control Coordinate information to prepare the reports for Audit committees regarding Connected persons, liaising with HR, Safeguarding team and governance. Be aware of fraud prevention policy and identify training to be delivered across to maintain vigilance. Profile A successful Internal Audit & Financial Accounting Officer should have: AAT qualified or part-qualified accountant (ACCA, CIMA, ACA or equivalent), likely from Practice Commitment to ongoing professional development. Knowledge of education sector financial regulations. Demonstrable experience in financial accounting or working within finance team Exposure to audit environments and understanding of audit processes. Experience preparing reconciliations and supporting statutory reporting. Experience coordinating internal audits or compliance reviews. Previous experience in a multi-site or group structure. Strong understanding of accounting principles, reconciliations, and financial controls. Intermediate level in Microsoft Excel (pivot tables, VLOOKUP, data analysis) and accounting software. Knowledge of VAT, tax compliance (Gift Aid, IR35), and financial regulations. Ability to interpret and apply changes in financial reporting standards Job Offer A competitive salary ranging from £37,130 to £40,000 per annum. Hybrid working Comprehensive benefits package. Opportunities for professional development and growth. A 1-year fixed term contract position within a respected not-for-profit organisation. A supportive and collaborative work environment in Surrey/South London If you are ready to take the next step in your career as an Internal Audit & Financial Accounting Officer in the not-for-profit sector, we encourage you to apply today!
Adecco are please to be recruiting for a Administration Assistant to work within the Cumbria Constabulary Are you an enthusiastic and organised individual with a passion for administration? Our client in the public sector is looking for a dedicated Admin Support professional to join their Central Ticket Office team! This temporary role offers an exciting opportunity to contribute to the effective operation of a vital public service, with an hourly rate of 13.10. Contract Type: Temporary End Date: January 2027 Working Pattern: Full Time Monday to Friday 9am to 5pm 37 hours per week Why Join Us? At our client's organisation, you will play a pivotal role in providing essential administrative support to all staff. Your efforts will help ensure the smooth operation of the Central Ticket Office, making a real difference in the community. Key Responsibilities: Open and record all incoming post on the National Fixed Penalty System. Process post through scanning and the Electronic Document Management System for prompt decisions. Produce daily prints and check all documents for future court action. Manage enquiries received in the Central Ticket Office email, ensuring timely responses. Operate the electronic mailing system, preparing documents for posting. Handle payments for transfers to the Fixed Penalty Office. Generate correspondence using Microsoft Word and the National Fixed Penalty System. Assist with processing driver admissions and checking for any discrepancies. Address enquiries from the public, remaining calm and professional, even in challenging situations. Liaise with Police Officers and Fixed Penalty Offices to resolve queries. Maintain accurate records in compliance with Data Protection regulations. What We're Looking For: The ideal candidate will possess: English GCSE (A-C) or equivalent. RSA II or equivalent experience. Clerical experience, demonstrating strong administrative skills. Proficiency in Microsoft Word, Microsoft Outlook, and IT literacy. Exceptional time management skills and the ability to prioritise tasks under pressure. Experience in customer service, particularly with public interactions. Conflict resolution skills to handle enquiries tactfully and assertively. Join Us! If you're ready to step into a role that offers variety and the chance to support the public sector, we want to hear from you! Your contributions will not only help in processing around 42,000 fixed penalties annually, which generates significant revenue, but also ensure that the community receives timely and accurate information. Apply today and become a part of a dynamic team where your skills will shine, and your efforts will be valued! Our client is an equal opportunities employer and welcomes applications from all sectors of the community. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
May 04, 2026
Seasonal
Adecco are please to be recruiting for a Administration Assistant to work within the Cumbria Constabulary Are you an enthusiastic and organised individual with a passion for administration? Our client in the public sector is looking for a dedicated Admin Support professional to join their Central Ticket Office team! This temporary role offers an exciting opportunity to contribute to the effective operation of a vital public service, with an hourly rate of 13.10. Contract Type: Temporary End Date: January 2027 Working Pattern: Full Time Monday to Friday 9am to 5pm 37 hours per week Why Join Us? At our client's organisation, you will play a pivotal role in providing essential administrative support to all staff. Your efforts will help ensure the smooth operation of the Central Ticket Office, making a real difference in the community. Key Responsibilities: Open and record all incoming post on the National Fixed Penalty System. Process post through scanning and the Electronic Document Management System for prompt decisions. Produce daily prints and check all documents for future court action. Manage enquiries received in the Central Ticket Office email, ensuring timely responses. Operate the electronic mailing system, preparing documents for posting. Handle payments for transfers to the Fixed Penalty Office. Generate correspondence using Microsoft Word and the National Fixed Penalty System. Assist with processing driver admissions and checking for any discrepancies. Address enquiries from the public, remaining calm and professional, even in challenging situations. Liaise with Police Officers and Fixed Penalty Offices to resolve queries. Maintain accurate records in compliance with Data Protection regulations. What We're Looking For: The ideal candidate will possess: English GCSE (A-C) or equivalent. RSA II or equivalent experience. Clerical experience, demonstrating strong administrative skills. Proficiency in Microsoft Word, Microsoft Outlook, and IT literacy. Exceptional time management skills and the ability to prioritise tasks under pressure. Experience in customer service, particularly with public interactions. Conflict resolution skills to handle enquiries tactfully and assertively. Join Us! If you're ready to step into a role that offers variety and the chance to support the public sector, we want to hear from you! Your contributions will not only help in processing around 42,000 fixed penalties annually, which generates significant revenue, but also ensure that the community receives timely and accurate information. Apply today and become a part of a dynamic team where your skills will shine, and your efforts will be valued! Our client is an equal opportunities employer and welcomes applications from all sectors of the community. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
First People Solutions are seeking a Supplier Coordinator to join our client's team at their Kintore facility. Key Responsibilities Supply & Purchasing Manage aircraft parts requirements to support maintenance activities Review and manage requisitions in line with KPIs Convert requisitions into purchase orders and track delivery Coordinate purchases based on priority and required delivery dates Work closely with internal teams, suppliers, and OEMs Resolve invoice and goods receipt discrepancies Ensure purchasing aligns with supplier and warranty agreements Supplier & Order Management Monitor and expedite outstanding purchase orders Track supplier performance and address issues Build strong relationships with stakeholders and suppliers Maintain commercial awareness and market knowledge Reporting & Forecasting Run and manage SAP reports (e.g. shortage reports) Support planning by aligning purchasing activity with forecasts Identify trends, risks, and performance issues Compliance & Communication Ensure compliance with airworthiness regulations Maintain accurate data on cost, performance, and turnaround times Communicate effectively with stakeholders and escalate risks when needed Experience ERP systems (e.g. SAP) Supplier and repair management Fast-paced purchasing environments MS Office, especially Excel Equal Opportunities: First People Solutions is committed to equal opportunities regardless of gender, race, disability, sexual orientation, religion or belief and age.
May 04, 2026
Contractor
First People Solutions are seeking a Supplier Coordinator to join our client's team at their Kintore facility. Key Responsibilities Supply & Purchasing Manage aircraft parts requirements to support maintenance activities Review and manage requisitions in line with KPIs Convert requisitions into purchase orders and track delivery Coordinate purchases based on priority and required delivery dates Work closely with internal teams, suppliers, and OEMs Resolve invoice and goods receipt discrepancies Ensure purchasing aligns with supplier and warranty agreements Supplier & Order Management Monitor and expedite outstanding purchase orders Track supplier performance and address issues Build strong relationships with stakeholders and suppliers Maintain commercial awareness and market knowledge Reporting & Forecasting Run and manage SAP reports (e.g. shortage reports) Support planning by aligning purchasing activity with forecasts Identify trends, risks, and performance issues Compliance & Communication Ensure compliance with airworthiness regulations Maintain accurate data on cost, performance, and turnaround times Communicate effectively with stakeholders and escalate risks when needed Experience ERP systems (e.g. SAP) Supplier and repair management Fast-paced purchasing environments MS Office, especially Excel Equal Opportunities: First People Solutions is committed to equal opportunities regardless of gender, race, disability, sexual orientation, religion or belief and age.
Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. Position: Accommodation-Based Services Manager Location: West Midlands (Birmingham/Walsall) Hours: Full-time (37.5 hours per week) Salary: £40,000 Contract: Permanent Closing Date: 25th May 2026 You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist "by and for" organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
May 04, 2026
Full time
Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. Position: Accommodation-Based Services Manager Location: West Midlands (Birmingham/Walsall) Hours: Full-time (37.5 hours per week) Salary: £40,000 Contract: Permanent Closing Date: 25th May 2026 You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist "by and for" organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Join a world-renowned aerospace and defence organisation as a Compliance Officer in Rochester on a full time onsite Due to a drive for greater success, this advanced manufacturing business is currently searching for Compliance Officer to add to their talented, hardworking team in Rochester on an initial 12 months contract click apply for full job details
May 04, 2026
Contractor
Join a world-renowned aerospace and defence organisation as a Compliance Officer in Rochester on a full time onsite Due to a drive for greater success, this advanced manufacturing business is currently searching for Compliance Officer to add to their talented, hardworking team in Rochester on an initial 12 months contract click apply for full job details
Our client is an innovative and technically driven organisation operating at the forefront of bio-polymeric and sustainable materials development. With a strong focus on advanced polymer science, regulatory compliance, and quality excellence, they support a growing customer base across food-contact and performance-critical applications click apply for full job details
May 04, 2026
Full time
Our client is an innovative and technically driven organisation operating at the forefront of bio-polymeric and sustainable materials development. With a strong focus on advanced polymer science, regulatory compliance, and quality excellence, they support a growing customer base across food-contact and performance-critical applications click apply for full job details
We are inviting applications for Relationship Officers role for an International Bank based in Harrow. Job Purpose: Business generation through the branch channels. Manage, acquireand grow relationships of key customers of the Branch. Adherence to compliance policies and organizations standard operating procedures. Uundertaking projects and assignment from time to time as directed by Supervisor. Area of Responsibility: Lead generation and acquisition of bank products through for Branch Channel. To identify potential Business Banking Customers, offer products and services in order to increase customer base. Achievement of Business Targets as per timelines. To maintain relationship with existing Business account holders to generate business opportunities in Trade Services & Property Financing basis needs. To prospect for new clients for Accounts and Deposits through reference generation and approved calling activity in order to increase client base. To enhance relationship value of existing customers and suggesting products in accordance to their requirement. Acquire new relationships to increase customer base and business To understand the market needs and give feedback to the Product Development Team to plug the product gaps. Ensuring requisite compliance with all applicable rules and regulations including specifically KYC, AML requirements in line with the policies and procedures of Bank Job Authorities : People Related :Interaction with Team members, Customer Service Manager, Branch Manager, Marketing Personnel, Compliance Personnel, Operations Personnel Operational Related: Adhere to all policies and procedures for transactional banking, AML and KYC.
May 04, 2026
Full time
We are inviting applications for Relationship Officers role for an International Bank based in Harrow. Job Purpose: Business generation through the branch channels. Manage, acquireand grow relationships of key customers of the Branch. Adherence to compliance policies and organizations standard operating procedures. Uundertaking projects and assignment from time to time as directed by Supervisor. Area of Responsibility: Lead generation and acquisition of bank products through for Branch Channel. To identify potential Business Banking Customers, offer products and services in order to increase customer base. Achievement of Business Targets as per timelines. To maintain relationship with existing Business account holders to generate business opportunities in Trade Services & Property Financing basis needs. To prospect for new clients for Accounts and Deposits through reference generation and approved calling activity in order to increase client base. To enhance relationship value of existing customers and suggesting products in accordance to their requirement. Acquire new relationships to increase customer base and business To understand the market needs and give feedback to the Product Development Team to plug the product gaps. Ensuring requisite compliance with all applicable rules and regulations including specifically KYC, AML requirements in line with the policies and procedures of Bank Job Authorities : People Related :Interaction with Team members, Customer Service Manager, Branch Manager, Marketing Personnel, Compliance Personnel, Operations Personnel Operational Related: Adhere to all policies and procedures for transactional banking, AML and KYC.
The Ark (95988), United Kingdom, London, Senior Manager, Regulatory Legal We're seeking a forward thinking Senior Manager of Regulatory Legal to support the ambitious growth of our global payments network, reporting to the Global Network Legal team. The successful candidate will be a valued member of a truly global legal team, providing advisory guidance to the global payments team, being the subject matter expert on international payment regulation and laws that impact our growth agenda, and helping the business navigate these. They will leverage their outstanding legal and communication skills, and bring an ability to anticipate and deliver on the needs of an innovative, sophisticated, and fast-paced business to simultaneously manage a wide range of transactions and projects. As a key strategic partner embedded within the business, you will help to identify risks and solve problems alongside a team of world-class professionals. You will find that the Legal Department is not a "check the box" function but instead, an important voice and strategic partner in all aspects of the business. What you'll do Drive international expansion for our Global Payments Network by providing strategic and actionable regulatory advice and expertise Own our international regulation strategy and delivery roadmap for the Global Payments Network Partner closely with Risk and Compliance officers to ensure comprehensive support Provide thought and strategic leadership on relevant industry and regulatory developments Engage and oversee outside legal counsel as needed in an effective and efficient manner Represent with external parties, including customers, regulators, partners, industry trade groups and outside law firms Stay abreast of external legal and regulatory developments and expectations that could impact the environment in which Capital One operates, understanding its impact on Capital One's inherent compliance risk Provide awareness and training on compliance risk and related matters, specifically around regulatory expectations What you'll bring Qualified solicitor with 6+ years of post qualification experience Regulatory experience within the payments industry required; experience engaging with regulators preferred Experience working within a financial services environment Strong understanding of the payment services regulatory environment within the UK, EU and beyond Strong business judgment and analytical skills Excellent communication skills, with an ability to clearly communicate compliance risk to stakeholders at all levels across the business and to external stakeholders, including regulators A willingness and ability to influence and effectively challenge stakeholders with credibility at all levels business, as well as external stakeholders, including regulators Being comfortable balancing trade-offs between risk and returns in order to achieve our business objectives and to support us in effectively managing all compliance legal risks associated with the Capital One An ability to build and leverage relevant networks inside and outside the organisation Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjust
May 04, 2026
Full time
The Ark (95988), United Kingdom, London, Senior Manager, Regulatory Legal We're seeking a forward thinking Senior Manager of Regulatory Legal to support the ambitious growth of our global payments network, reporting to the Global Network Legal team. The successful candidate will be a valued member of a truly global legal team, providing advisory guidance to the global payments team, being the subject matter expert on international payment regulation and laws that impact our growth agenda, and helping the business navigate these. They will leverage their outstanding legal and communication skills, and bring an ability to anticipate and deliver on the needs of an innovative, sophisticated, and fast-paced business to simultaneously manage a wide range of transactions and projects. As a key strategic partner embedded within the business, you will help to identify risks and solve problems alongside a team of world-class professionals. You will find that the Legal Department is not a "check the box" function but instead, an important voice and strategic partner in all aspects of the business. What you'll do Drive international expansion for our Global Payments Network by providing strategic and actionable regulatory advice and expertise Own our international regulation strategy and delivery roadmap for the Global Payments Network Partner closely with Risk and Compliance officers to ensure comprehensive support Provide thought and strategic leadership on relevant industry and regulatory developments Engage and oversee outside legal counsel as needed in an effective and efficient manner Represent with external parties, including customers, regulators, partners, industry trade groups and outside law firms Stay abreast of external legal and regulatory developments and expectations that could impact the environment in which Capital One operates, understanding its impact on Capital One's inherent compliance risk Provide awareness and training on compliance risk and related matters, specifically around regulatory expectations What you'll bring Qualified solicitor with 6+ years of post qualification experience Regulatory experience within the payments industry required; experience engaging with regulators preferred Experience working within a financial services environment Strong understanding of the payment services regulatory environment within the UK, EU and beyond Strong business judgment and analytical skills Excellent communication skills, with an ability to clearly communicate compliance risk to stakeholders at all levels across the business and to external stakeholders, including regulators A willingness and ability to influence and effectively challenge stakeholders with credibility at all levels business, as well as external stakeholders, including regulators Being comfortable balancing trade-offs between risk and returns in order to achieve our business objectives and to support us in effectively managing all compliance legal risks associated with the Capital One An ability to build and leverage relevant networks inside and outside the organisation Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjust
HR Officer Part-time 2-3 days a week, office based This company is at the forefront of developing and manufacturing cutting-edge products. Their mission is to enhance the sustainability, efficiency and air quality of buildings around the world. They are currently seeking an HR Officer to implement HR policies and procedures, coordinate HR activities, and provide day-to-day HR support to managers and employees across their Maidstone site. The HR Officer will be responsible for contributing to a positive employee experience and ensure compliance with employment legislation, whilst collaborating closely with the HR Manager to align site activities with UK HR strategy including recruiting and onboarding. You will need to have 3 years experience in a similar HR Officer position with a solid knowledge of HRM related processes, responsibilities, procedures and regulations such as disability law, health and safety regulations and common Human Resources practices. You will also need to be a strategic and conceptual thinker with a hands-on mentality as well as a team player with a can do attitude and the ability to build and effectively manage interpersonal relationships at all company levels. Experience of working in a manufacturing environment is advantageous. Package £40-45,000 FTE (Pro Rata), 5% Bonus, Private Healthcare, Pension Package, 2-3 Days a week
May 04, 2026
Full time
HR Officer Part-time 2-3 days a week, office based This company is at the forefront of developing and manufacturing cutting-edge products. Their mission is to enhance the sustainability, efficiency and air quality of buildings around the world. They are currently seeking an HR Officer to implement HR policies and procedures, coordinate HR activities, and provide day-to-day HR support to managers and employees across their Maidstone site. The HR Officer will be responsible for contributing to a positive employee experience and ensure compliance with employment legislation, whilst collaborating closely with the HR Manager to align site activities with UK HR strategy including recruiting and onboarding. You will need to have 3 years experience in a similar HR Officer position with a solid knowledge of HRM related processes, responsibilities, procedures and regulations such as disability law, health and safety regulations and common Human Resources practices. You will also need to be a strategic and conceptual thinker with a hands-on mentality as well as a team player with a can do attitude and the ability to build and effectively manage interpersonal relationships at all company levels. Experience of working in a manufacturing environment is advantageous. Package £40-45,000 FTE (Pro Rata), 5% Bonus, Private Healthcare, Pension Package, 2-3 Days a week
Compliance Officer - Hybrid working - Full time - £35,000 plus benefits Amtis is supporting a well-established organisation to hire a Compliance Officer into a Legal & Compliance team. A chance to join a dynamic team in an established business that truly looks after its staff click apply for full job details
May 04, 2026
Full time
Compliance Officer - Hybrid working - Full time - £35,000 plus benefits Amtis is supporting a well-established organisation to hire a Compliance Officer into a Legal & Compliance team. A chance to join a dynamic team in an established business that truly looks after its staff click apply for full job details
Job Title: Executive Assistant Duration: 12 months, potential to go perm Location: London (fully office based) Salary: Competitive Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you an organised, proactive, and detail-oriented individual with a passion for supporting senior executives? If so, our client is seeking a dynamic Executive Assistant to join their team in London! This is a fantastic opportunity to be part of a fast-paced banking environment, where your administrative expertise will make a real impact. About the Role: As an Executive Assistant, you will provide vital support to the Regional Information Security Officer and other executives. Your role will encompass a broad range of advanced and confidential administrative duties that are essential to the smooth operation of the team. Your keen ability to anticipate needs and manage multiple priorities will be key to your success in this position. Key Responsibilities: Deliver all-around administrative support, including phone coverage, diary management, and coordination of internal and external meetings. Arrange business travel seamlessly, including visa applications, itineraries, meeting scheduling, and expense processing. Communicate and interact effectively with stakeholders at all levels across various business functions, including finance, people operations, and technology. Serve as a knowledgeable resource for company policies and procedures, ensuring clarity and compliance. Collaborate with the Business Operations team to enhance the employee onboarding experience, ensuring all necessary equipment and system access are ready prior to start dates. Provide logistical support for regional employee engagement activities, fostering a positive workplace culture. What We're Looking For: Previous experience providing administrative support at the senior management or executive level. Strong time management, organization, and prioritization skills to handle competing priorities with ease. Advanced proficiency in Microsoft Outlook and MS Office applications (Excel, Word, PowerPoint). Exceptional attention to detail and a high level of organization. Ability to thrive under pressure and meet tight deadlines. Excellent written and verbal communication skills to convey information clearly and effectively. Familiarity with Concur or similar systems for travel and expense processing is a plus. A proactive, "can-do" attitude with a willingness to take ownership of tasks and responsibilities. A flexible and adaptable mindset, ready to tackle new challenges with enthusiasm. Why Join Us? This is not just a job; it's an opportunity to be part of a collaborative and supportive team in an exciting industry. You will play a crucial role in ensuring that executives can focus on what they do best, while you handle the vital administrative tasks that keep the office running smoothly. If you are ready to take on this exciting challenge and make a significant contribution to our client's team, we want to hear from you! Apply today and embark on a rewarding journey with us! How to Apply: To apply for this opportunity, please apply with an up-to-date CV. Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly. Pontoon is an equal opportunities employer and an employment consultancy. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
May 04, 2026
Contractor
Job Title: Executive Assistant Duration: 12 months, potential to go perm Location: London (fully office based) Salary: Competitive Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you an organised, proactive, and detail-oriented individual with a passion for supporting senior executives? If so, our client is seeking a dynamic Executive Assistant to join their team in London! This is a fantastic opportunity to be part of a fast-paced banking environment, where your administrative expertise will make a real impact. About the Role: As an Executive Assistant, you will provide vital support to the Regional Information Security Officer and other executives. Your role will encompass a broad range of advanced and confidential administrative duties that are essential to the smooth operation of the team. Your keen ability to anticipate needs and manage multiple priorities will be key to your success in this position. Key Responsibilities: Deliver all-around administrative support, including phone coverage, diary management, and coordination of internal and external meetings. Arrange business travel seamlessly, including visa applications, itineraries, meeting scheduling, and expense processing. Communicate and interact effectively with stakeholders at all levels across various business functions, including finance, people operations, and technology. Serve as a knowledgeable resource for company policies and procedures, ensuring clarity and compliance. Collaborate with the Business Operations team to enhance the employee onboarding experience, ensuring all necessary equipment and system access are ready prior to start dates. Provide logistical support for regional employee engagement activities, fostering a positive workplace culture. What We're Looking For: Previous experience providing administrative support at the senior management or executive level. Strong time management, organization, and prioritization skills to handle competing priorities with ease. Advanced proficiency in Microsoft Outlook and MS Office applications (Excel, Word, PowerPoint). Exceptional attention to detail and a high level of organization. Ability to thrive under pressure and meet tight deadlines. Excellent written and verbal communication skills to convey information clearly and effectively. Familiarity with Concur or similar systems for travel and expense processing is a plus. A proactive, "can-do" attitude with a willingness to take ownership of tasks and responsibilities. A flexible and adaptable mindset, ready to tackle new challenges with enthusiasm. Why Join Us? This is not just a job; it's an opportunity to be part of a collaborative and supportive team in an exciting industry. You will play a crucial role in ensuring that executives can focus on what they do best, while you handle the vital administrative tasks that keep the office running smoothly. If you are ready to take on this exciting challenge and make a significant contribution to our client's team, we want to hear from you! Apply today and embark on a rewarding journey with us! How to Apply: To apply for this opportunity, please apply with an up-to-date CV. Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly. Pontoon is an equal opportunities employer and an employment consultancy. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Prospero Teaching is seeking an experienced and motivated Candidate Manager to join our growing team, supporting our specialist therapy division. This is an exciting opportunity for someone with a strong background in managing and supporting therapy professionals within education or healthcare recruitment. The Role As a Candidate Manager, you will be responsible for sourcing, onboarding, and supporting candidates across a range of therapy disciplines, including: Speech & Language Therapists Occupational Therapists Play Therapists You will act as a key point of contact for candidates, ensuring a smooth recruitment journey from initial engagement through to placement. Key Responsibilities Manage and support a caseload of therapy candidates Conduct candidate registrations, interviews, and compliance checks Build and maintain strong relationships with therapists Support consultants with candidate availability and placement needs Ensure all safeguarding and compliance requirements are met Provide ongoing candidate care and support About You Proven experience supporting or recruiting Speech & Language Therapists, Occupational Therapists, or Play Therapists Strong understanding of therapy roles within education or healthcare settings Excellent communication and relationship-building skills Highly organised with strong attention to detail Able to work in a fast-paced environment and start ASAP Why Join Prospero Teaching? Join a well-established, respected recruitment brand Support a rewarding and specialist area of education and therapy Collaborative and supportive team environment Opportunity for growth and development Apply now to join Prospero Teaching and make a real impact supporting therapy professionals and the students they work with. IND-INT
May 04, 2026
Full time
Prospero Teaching is seeking an experienced and motivated Candidate Manager to join our growing team, supporting our specialist therapy division. This is an exciting opportunity for someone with a strong background in managing and supporting therapy professionals within education or healthcare recruitment. The Role As a Candidate Manager, you will be responsible for sourcing, onboarding, and supporting candidates across a range of therapy disciplines, including: Speech & Language Therapists Occupational Therapists Play Therapists You will act as a key point of contact for candidates, ensuring a smooth recruitment journey from initial engagement through to placement. Key Responsibilities Manage and support a caseload of therapy candidates Conduct candidate registrations, interviews, and compliance checks Build and maintain strong relationships with therapists Support consultants with candidate availability and placement needs Ensure all safeguarding and compliance requirements are met Provide ongoing candidate care and support About You Proven experience supporting or recruiting Speech & Language Therapists, Occupational Therapists, or Play Therapists Strong understanding of therapy roles within education or healthcare settings Excellent communication and relationship-building skills Highly organised with strong attention to detail Able to work in a fast-paced environment and start ASAP Why Join Prospero Teaching? Join a well-established, respected recruitment brand Support a rewarding and specialist area of education and therapy Collaborative and supportive team environment Opportunity for growth and development Apply now to join Prospero Teaching and make a real impact supporting therapy professionals and the students they work with. IND-INT
Location: Essex Working Hours: 37 hours per week Hybrid Role Salary: £35,000 - £40,000 Job Summary The Complaints and Compliance Officer (CCO) is responsible for supporting and maintaining the organisations data protection, privacy, and compliance framework, while managing and resolving escalated customer complaints click apply for full job details
May 04, 2026
Full time
Location: Essex Working Hours: 37 hours per week Hybrid Role Salary: £35,000 - £40,000 Job Summary The Complaints and Compliance Officer (CCO) is responsible for supporting and maintaining the organisations data protection, privacy, and compliance framework, while managing and resolving escalated customer complaints click apply for full job details
Housing Register Assessment Officer Location: Epping, Essex Contract: Full-Time, Temporary (3 Months) 37 Hours per Week Pay Rate: £19.09 PAYE / £24.44 Umbrella We are pleased to be supporting in the recruitment of a Housing Register Assessment Officer for an initial 3-month temporary assignment. This is an exciting opportunity to play a key role in delivering vital housing services within a dynamic local authority environment. Purpose of the Role As a Housing Register Assessment Officer, you will be responsible for the effective maintenance and administration of the Council s Housing Register. You will ensure compliance with relevant housing legislation, including the Housing Act 1996 (Parts VI & VII, as amended) and the Homelessness Reduction Act 2017, while delivering a high-quality, customer-focused service. Key Responsibilities Assess housing applications in line with legislation, policy, and the Council s allocation scheme, ensuring accurate banding decisions Interpret and apply housing law, case law, and statutory guidance Provide clear, comprehensive housing advice to applicants Support the Rehousing Team Manager in delivering an innovative and high-performing service Maintain accurate records and contribute to efficient, digitally focused processes Build and maintain strong relationships with customers, stakeholders, and partners Represent the service at meetings and user groups where required Skills, Knowledge & Experience Relevant qualification or equivalent experience demonstrating strong literacy and numeracy skills Experience within housing, local government, or a similar complex organisation (e.g. Local Authority or Registered Social Landlord) Strong understanding of housing legislation and policy Experience in a customer service environment Ability to analyse information and produce clear, concise written reports Excellent communication skills with the ability to build effective working relationships Understanding of safeguarding responsibilities relevant to the role Politically aware with an understanding of challenges facing local government Comfortable using technology to support modern service delivery Attendance at off-site meetings may be required (via public transport, personal vehicle, or council vehicle where available) Duties may evolve in line with service needs, consistent with the level of the role To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
May 04, 2026
Contractor
Housing Register Assessment Officer Location: Epping, Essex Contract: Full-Time, Temporary (3 Months) 37 Hours per Week Pay Rate: £19.09 PAYE / £24.44 Umbrella We are pleased to be supporting in the recruitment of a Housing Register Assessment Officer for an initial 3-month temporary assignment. This is an exciting opportunity to play a key role in delivering vital housing services within a dynamic local authority environment. Purpose of the Role As a Housing Register Assessment Officer, you will be responsible for the effective maintenance and administration of the Council s Housing Register. You will ensure compliance with relevant housing legislation, including the Housing Act 1996 (Parts VI & VII, as amended) and the Homelessness Reduction Act 2017, while delivering a high-quality, customer-focused service. Key Responsibilities Assess housing applications in line with legislation, policy, and the Council s allocation scheme, ensuring accurate banding decisions Interpret and apply housing law, case law, and statutory guidance Provide clear, comprehensive housing advice to applicants Support the Rehousing Team Manager in delivering an innovative and high-performing service Maintain accurate records and contribute to efficient, digitally focused processes Build and maintain strong relationships with customers, stakeholders, and partners Represent the service at meetings and user groups where required Skills, Knowledge & Experience Relevant qualification or equivalent experience demonstrating strong literacy and numeracy skills Experience within housing, local government, or a similar complex organisation (e.g. Local Authority or Registered Social Landlord) Strong understanding of housing legislation and policy Experience in a customer service environment Ability to analyse information and produce clear, concise written reports Excellent communication skills with the ability to build effective working relationships Understanding of safeguarding responsibilities relevant to the role Politically aware with an understanding of challenges facing local government Comfortable using technology to support modern service delivery Attendance at off-site meetings may be required (via public transport, personal vehicle, or council vehicle where available) Duties may evolve in line with service needs, consistent with the level of the role To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Complaints and Information Manager Salary: 26 per hour Location: NW9 4EW- Hybrid, 2 days in the office per week Contract: Temporary for 9-12 months About the Role We are seeking an experienced Complaints and Information Manager to lead our central Complaints and Information Team and support the delivery of an excellent customer experience across our client's business and its subsidiaries. This senior role will shape how complaints, information rights requests, and members' enquiries are managed ensuring fairness, transparency, compliance, and continuous learning across the organisation. If you are a confident leader with strong technical knowledge and a passion for improving services, we would welcome your application. Key Responsibilities Lead Complaints and Members' Enquiries Oversee the end-to-end management of complaints and members' enquiries. Coach and support complaint handlers to ensure high-quality responses. Act as the senior escalation point for complex enquiries. Build productive relationships with councillors, MPs, and their caseworkers. Ensure investigations are timely, thorough, and compliant. Manage Information Rights Lead the handling of Freedom of Information (FOI), Environmental Information Regulations (EIR), and Data Subject Access Requests (DSAR). Ensure full compliance with legislation such as FOIA 2000, UK GDPR, and the Data Protection Act 2018. Provide advice and guidance to colleagues on information rights obligations. Support the Data Protection Officer in promoting good data-handling practices. Drive Service Quality and Organisational Learning Analyse complaint, enquiry, and information rights data to identify trends and areas for improvement. Produce clear, insightful performance reports for senior leaders, boards, the Council, and other stakeholders. Contribute to a positive learning culture by identifying root causes and supporting service improvements. Develop policies, procedures, training, and quality assurance processes. Leadership and Collaboration Manage and motivate a high-performing team of two. Work collaboratively with senior managers across the organisation, including housing and social care services. Influence decision-makers to resolve issues promptly and embed organisational learning. Lead engagement with external bodies such as the Housing Ombudsman and Local Government Ombudsman. Person Specification Experience Managing a complex or high-volume complaints service. Overseeing information rights processes. Preparing high-quality written reports for senior audiences. Delivering training, coaching, and influencing colleagues at all levels. Building effective relationships with senior managers, councillors, and MPs. Interpreting and applying relevant legislation. Skills and Knowledge Strong knowledge of FOIA 2000, EIR 2004, UK GDPR, and the Data Protection Act 2018. Excellent written and verbal communication skills. Strong analytical and problem-solving abilities. Highly organised, proactive, and able to manage competing priorities. Strong IT skills and familiarity with case management systems. Professional, empathetic, and solutions-focused approach. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
May 04, 2026
Seasonal
Complaints and Information Manager Salary: 26 per hour Location: NW9 4EW- Hybrid, 2 days in the office per week Contract: Temporary for 9-12 months About the Role We are seeking an experienced Complaints and Information Manager to lead our central Complaints and Information Team and support the delivery of an excellent customer experience across our client's business and its subsidiaries. This senior role will shape how complaints, information rights requests, and members' enquiries are managed ensuring fairness, transparency, compliance, and continuous learning across the organisation. If you are a confident leader with strong technical knowledge and a passion for improving services, we would welcome your application. Key Responsibilities Lead Complaints and Members' Enquiries Oversee the end-to-end management of complaints and members' enquiries. Coach and support complaint handlers to ensure high-quality responses. Act as the senior escalation point for complex enquiries. Build productive relationships with councillors, MPs, and their caseworkers. Ensure investigations are timely, thorough, and compliant. Manage Information Rights Lead the handling of Freedom of Information (FOI), Environmental Information Regulations (EIR), and Data Subject Access Requests (DSAR). Ensure full compliance with legislation such as FOIA 2000, UK GDPR, and the Data Protection Act 2018. Provide advice and guidance to colleagues on information rights obligations. Support the Data Protection Officer in promoting good data-handling practices. Drive Service Quality and Organisational Learning Analyse complaint, enquiry, and information rights data to identify trends and areas for improvement. Produce clear, insightful performance reports for senior leaders, boards, the Council, and other stakeholders. Contribute to a positive learning culture by identifying root causes and supporting service improvements. Develop policies, procedures, training, and quality assurance processes. Leadership and Collaboration Manage and motivate a high-performing team of two. Work collaboratively with senior managers across the organisation, including housing and social care services. Influence decision-makers to resolve issues promptly and embed organisational learning. Lead engagement with external bodies such as the Housing Ombudsman and Local Government Ombudsman. Person Specification Experience Managing a complex or high-volume complaints service. Overseeing information rights processes. Preparing high-quality written reports for senior audiences. Delivering training, coaching, and influencing colleagues at all levels. Building effective relationships with senior managers, councillors, and MPs. Interpreting and applying relevant legislation. Skills and Knowledge Strong knowledge of FOIA 2000, EIR 2004, UK GDPR, and the Data Protection Act 2018. Excellent written and verbal communication skills. Strong analytical and problem-solving abilities. Highly organised, proactive, and able to manage competing priorities. Strong IT skills and familiarity with case management systems. Professional, empathetic, and solutions-focused approach. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
We are proud to be partnering with Shropshire Fire and Rescue Service to support them with the recruitment of an experienced, forward-thinking, and strategically minded Head of Finance to lead across their Finance, Pensions and Procurement functions. This is an exciting opportunity to play a key role in shaping the financial resilience, governance, and long-term sustainability of the Service. Client Details Shropshire Fire and Rescue is one of the UK's highest performing fire services, achieving consistently high marks in external audits. Shropshire Fire and Rescue Service operates from 23 sites across Shropshire with it's Headquarters based in Shrewsbury. Description As a senior leader and Deputy Section 151 Officer, you will contribute to delivering strategic priorities, Community Risk Management Plan, and wider corporate objectives, ensuring that our financial systems, controls, and reporting frameworks remain robust, transparent, and efficient. Key Responsibilities Reporting to the Director of Finance & Resources (Section 151 Officer), you will: Provide strategic financial leadership across Finance, Pensions and Procurement. Lead the development and implementation of the Medium-Term Financial Plan, in-year management, budget strategy, reserves and long-term capital programme. Oversee statutory financial reporting, including annual accounts production, audit processes and compliance with all Codes of Practice. Ensure effective financial governance, internal controls, policies, regulations and business systems. Act as principal advisor to senior Service managers and inform governance to Fire Authority Members on financial matters, supporting informed decision-making. Manage and develop a high-performing team, fostering a culture of continuous improvement and professional excellence. Line management responsibility of Pensions Officer, and Procurement Officer. Overseeing the delivery of an efficient and effective pensions service to current and potential members of the Firefighters' Pension Scheme and the LGPS, as well as employers and Pension Board members. In addition, the development and implementation of a purchasing and procurement function within the Finance team, which complies with legislation, policy and procedures and best practice. To work with the internal audit provider to develop the internal audit plan, to ensure sound financial controls across the Service and the Authority To provide revenue and capital estimates for consideration by the Chief Fire Officer and Treasurer and required governance Profile What Are We Looking For? We are seeking an influential, collaborative and professionally credible finance leader with: CCAB or CIMA qualification and significant post-qualification experience. Proven leadership of finance teams within complex organisations. Strong knowledge of financial planning, budgeting, financial accounts, and governance frameworks. Excellent stakeholder management skills and the ability to analyse, interpret and present complex financial information. Experience within local government or the public sector is desirable but not essential. A proactive, solutions-focused mindset with the ability to work at pace and support organisational change. Job Offer £72,240 per annum Benefits include: Local Government Pension Scheme , Flexible Working Hours Scheme, Paycare Health Benefits, Occupational Health Services Hybrid working, with typically 4 days onsite and some travel required to sites across Shropshire. Free on-site parking at Service Headquarters in Shrewsbury. Closing date for applications: Wednesday 13 May.
May 04, 2026
Full time
We are proud to be partnering with Shropshire Fire and Rescue Service to support them with the recruitment of an experienced, forward-thinking, and strategically minded Head of Finance to lead across their Finance, Pensions and Procurement functions. This is an exciting opportunity to play a key role in shaping the financial resilience, governance, and long-term sustainability of the Service. Client Details Shropshire Fire and Rescue is one of the UK's highest performing fire services, achieving consistently high marks in external audits. Shropshire Fire and Rescue Service operates from 23 sites across Shropshire with it's Headquarters based in Shrewsbury. Description As a senior leader and Deputy Section 151 Officer, you will contribute to delivering strategic priorities, Community Risk Management Plan, and wider corporate objectives, ensuring that our financial systems, controls, and reporting frameworks remain robust, transparent, and efficient. Key Responsibilities Reporting to the Director of Finance & Resources (Section 151 Officer), you will: Provide strategic financial leadership across Finance, Pensions and Procurement. Lead the development and implementation of the Medium-Term Financial Plan, in-year management, budget strategy, reserves and long-term capital programme. Oversee statutory financial reporting, including annual accounts production, audit processes and compliance with all Codes of Practice. Ensure effective financial governance, internal controls, policies, regulations and business systems. Act as principal advisor to senior Service managers and inform governance to Fire Authority Members on financial matters, supporting informed decision-making. Manage and develop a high-performing team, fostering a culture of continuous improvement and professional excellence. Line management responsibility of Pensions Officer, and Procurement Officer. Overseeing the delivery of an efficient and effective pensions service to current and potential members of the Firefighters' Pension Scheme and the LGPS, as well as employers and Pension Board members. In addition, the development and implementation of a purchasing and procurement function within the Finance team, which complies with legislation, policy and procedures and best practice. To work with the internal audit provider to develop the internal audit plan, to ensure sound financial controls across the Service and the Authority To provide revenue and capital estimates for consideration by the Chief Fire Officer and Treasurer and required governance Profile What Are We Looking For? We are seeking an influential, collaborative and professionally credible finance leader with: CCAB or CIMA qualification and significant post-qualification experience. Proven leadership of finance teams within complex organisations. Strong knowledge of financial planning, budgeting, financial accounts, and governance frameworks. Excellent stakeholder management skills and the ability to analyse, interpret and present complex financial information. Experience within local government or the public sector is desirable but not essential. A proactive, solutions-focused mindset with the ability to work at pace and support organisational change. Job Offer £72,240 per annum Benefits include: Local Government Pension Scheme , Flexible Working Hours Scheme, Paycare Health Benefits, Occupational Health Services Hybrid working, with typically 4 days onsite and some travel required to sites across Shropshire. Free on-site parking at Service Headquarters in Shrewsbury. Closing date for applications: Wednesday 13 May.
You will report to the Service Charge Team Leader, delivering an effective and efficient service charge function to Great Places Housing Group. Whatyoullbe doing Supporting budget holders in the annual setting of service charges, ensuring accuracy and compliance. Producing annual accounts for both audited and non-audited schemes in line with the group timetable click apply for full job details
May 04, 2026
Full time
You will report to the Service Charge Team Leader, delivering an effective and efficient service charge function to Great Places Housing Group. Whatyoullbe doing Supporting budget holders in the annual setting of service charges, ensuring accuracy and compliance. Producing annual accounts for both audited and non-audited schemes in line with the group timetable click apply for full job details
Join Prospero Teaching - Where Passion Meets Purpose in Education! For over 20 years, Prospero Teaching has been a trusted leader in connecting teaching and support staff with schools, academies, and nurseries across the UK and internationally. We proudly offer our services to a broad range of educational settings, including EYFS, Primary, Secondary, Further Education, SEN, and PRUs. About the Role As a Compliance Administrator, you will be a key member of our compliance team, responsible for ensuring candidates meet the necessary regulatory and internal requirements to work within the education sector. You will play a vital role in maintaining compliance with industry standards and fostering a smooth recruitment process for candidates. Key Responsibilities Collaborate with the compliance team to ensure candidates meet all compliance standards for the education sector. Follow established operational processes and procedures to ensure adherence to regulations and industry standards. Guide and support candidates throughout the recruitment process. Conduct compliance checks, including but not limited to right-to-work, DBS, reference, and employment history verifications. Maintain and update accurate candidate records. Organise and verify candidate documentation. Respond to both internal and external inquiries efficiently and professionally. About You We are looking for a motivated and detail-oriented individual with: A good general education (minimum GCSEs in Maths and English, grades A-C, or equivalent). Strong relationship-building skills. The ability to work effectively under deadlines. Excellent administrative and organizational abilities, with a talent for prioritizing tasks. Strong communication and customer service skills. An understanding of confidentiality and data protection. A proactive problem-solving mindset. A commitment to safeguarding practices. Benefits Competitive salary with a commission structure. Ongoing training and opportunities for professional development. Clear career advancement prospects within the company. A dynamic and collaborative work environment. Private healthcare. Quarterly performance-based incentives. Join us and be part of a team that's helping drive one of the UK's fastest-growing recruitment firms forward. IND-INT
May 04, 2026
Full time
Join Prospero Teaching - Where Passion Meets Purpose in Education! For over 20 years, Prospero Teaching has been a trusted leader in connecting teaching and support staff with schools, academies, and nurseries across the UK and internationally. We proudly offer our services to a broad range of educational settings, including EYFS, Primary, Secondary, Further Education, SEN, and PRUs. About the Role As a Compliance Administrator, you will be a key member of our compliance team, responsible for ensuring candidates meet the necessary regulatory and internal requirements to work within the education sector. You will play a vital role in maintaining compliance with industry standards and fostering a smooth recruitment process for candidates. Key Responsibilities Collaborate with the compliance team to ensure candidates meet all compliance standards for the education sector. Follow established operational processes and procedures to ensure adherence to regulations and industry standards. Guide and support candidates throughout the recruitment process. Conduct compliance checks, including but not limited to right-to-work, DBS, reference, and employment history verifications. Maintain and update accurate candidate records. Organise and verify candidate documentation. Respond to both internal and external inquiries efficiently and professionally. About You We are looking for a motivated and detail-oriented individual with: A good general education (minimum GCSEs in Maths and English, grades A-C, or equivalent). Strong relationship-building skills. The ability to work effectively under deadlines. Excellent administrative and organizational abilities, with a talent for prioritizing tasks. Strong communication and customer service skills. An understanding of confidentiality and data protection. A proactive problem-solving mindset. A commitment to safeguarding practices. Benefits Competitive salary with a commission structure. Ongoing training and opportunities for professional development. Clear career advancement prospects within the company. A dynamic and collaborative work environment. Private healthcare. Quarterly performance-based incentives. Join us and be part of a team that's helping drive one of the UK's fastest-growing recruitment firms forward. IND-INT
Complaints and Compliance Officer (Block Management) Working Hours: Monday-Friday, 37 hours per week Type: Hybrid working Salary: £40,000pa + fantastic company benefits Job Summary To carry out key tasks to effectively implement and maintain the organisations data protection, privacy, and compliance framework, and to be responsible for managing and actioning complaints click apply for full job details
May 04, 2026
Full time
Complaints and Compliance Officer (Block Management) Working Hours: Monday-Friday, 37 hours per week Type: Hybrid working Salary: £40,000pa + fantastic company benefits Job Summary To carry out key tasks to effectively implement and maintain the organisations data protection, privacy, and compliance framework, and to be responsible for managing and actioning complaints click apply for full job details
Salary: £30,000 - £35,000 (DOE) Location: SuperBike Factory, Macclesfield Employment Type: Permanent, Full time Who We Are SuperBike Factory is Europes largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK click apply for full job details
May 04, 2026
Full time
Salary: £30,000 - £35,000 (DOE) Location: SuperBike Factory, Macclesfield Employment Type: Permanent, Full time Who We Are SuperBike Factory is Europes largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK click apply for full job details
