Hire and Asset Management Officer Hourly Rate: £14.82 Location: Featherstone, WF7 Job Type: Full-time, Temporary Contract We are seeking a highly organised and proactive Hire and Asset Management Officer to join our Transport Services team. This role involves delivering an effective vehicle, plant, and equipment hire service, supporting both internal departments and external partners. You will manage assets from hire to return, ensuring all statutory, licensing, and compliance records are accurately maintained across multiple fleet management systems. Day-to-day of the role: Manage vehicle, plant, and equipment hire processes, including on-hire/off-hire, inspections, compliance checks, and documentation. Maintain accurate statutory records (e.g., Operator's Licence, certification, insurance) across fleet systems. Coordinate deliveries, collections, inspections, maintenance scheduling, and workshop liaison. Support procurement activity, including tendering, evaluation, and supplier liaison. Contribute to the Council's Health & Safety, compliance, and carbon reduction requirements. Manage EV pool vehicles and associated charging points across sites. Raise purchase orders, validate invoices, and ensure compliance with financial procedures. Provide business support across Transport Services, including customer service and communication with internal and external stakeholders. Required Skills & Qualifications: Strong understanding of vehicle/plant regulations, technical specifications, and compliance requirements. Good working knowledge of fleet operations, health & safety, and asset management processes. Competence in IT systems, data management, and creating performance reports. Excellent communication and organisational skills, with the ability to prioritise workload and work independently. Experience in the transport industry and/or a similar hire, fleet, logistics, or asset management environment. Experience working with customers, contractors, and operational teams. Experience using IT systems to manage records and produce reports. Good general education including GCSEs in English and Maths (A-C). Full UK driving licence. Benefits: Access to a dedicated consultant for ongoing support. Secure and user-friendly online system for managing timesheets. Self-service portal for holiday requests, payslips, and other employment documents. Access to free training, discount clubs, healthcare options, and Reed rewards. Inclusion in pension schemes, paid holiday schemes, and maternity benefits. Opportunities to work with leading UK employers including local authorities, the NHS, and local SMEs. To apply for this Hire and Asset Management Officer position, please submit your CV detailing your relevant experience and why you are interested in this role.
May 05, 2026
Seasonal
Hire and Asset Management Officer Hourly Rate: £14.82 Location: Featherstone, WF7 Job Type: Full-time, Temporary Contract We are seeking a highly organised and proactive Hire and Asset Management Officer to join our Transport Services team. This role involves delivering an effective vehicle, plant, and equipment hire service, supporting both internal departments and external partners. You will manage assets from hire to return, ensuring all statutory, licensing, and compliance records are accurately maintained across multiple fleet management systems. Day-to-day of the role: Manage vehicle, plant, and equipment hire processes, including on-hire/off-hire, inspections, compliance checks, and documentation. Maintain accurate statutory records (e.g., Operator's Licence, certification, insurance) across fleet systems. Coordinate deliveries, collections, inspections, maintenance scheduling, and workshop liaison. Support procurement activity, including tendering, evaluation, and supplier liaison. Contribute to the Council's Health & Safety, compliance, and carbon reduction requirements. Manage EV pool vehicles and associated charging points across sites. Raise purchase orders, validate invoices, and ensure compliance with financial procedures. Provide business support across Transport Services, including customer service and communication with internal and external stakeholders. Required Skills & Qualifications: Strong understanding of vehicle/plant regulations, technical specifications, and compliance requirements. Good working knowledge of fleet operations, health & safety, and asset management processes. Competence in IT systems, data management, and creating performance reports. Excellent communication and organisational skills, with the ability to prioritise workload and work independently. Experience in the transport industry and/or a similar hire, fleet, logistics, or asset management environment. Experience working with customers, contractors, and operational teams. Experience using IT systems to manage records and produce reports. Good general education including GCSEs in English and Maths (A-C). Full UK driving licence. Benefits: Access to a dedicated consultant for ongoing support. Secure and user-friendly online system for managing timesheets. Self-service portal for holiday requests, payslips, and other employment documents. Access to free training, discount clubs, healthcare options, and Reed rewards. Inclusion in pension schemes, paid holiday schemes, and maternity benefits. Opportunities to work with leading UK employers including local authorities, the NHS, and local SMEs. To apply for this Hire and Asset Management Officer position, please submit your CV detailing your relevant experience and why you are interested in this role.
SHEQ Officer (Compliance / Engineering) £38,000 - £45,000 + Progression + On Site Parking + Training + Company Benefits Newark Are you an experienced SHEQ or Compliance professional looking for an autonomous role within a well-established engineering business where you can take full ownership of quality, compliance, and health & safety processes across multiple sites? Are you looking for a varied p click apply for full job details
May 05, 2026
Full time
SHEQ Officer (Compliance / Engineering) £38,000 - £45,000 + Progression + On Site Parking + Training + Company Benefits Newark Are you an experienced SHEQ or Compliance professional looking for an autonomous role within a well-established engineering business where you can take full ownership of quality, compliance, and health & safety processes across multiple sites? Are you looking for a varied p click apply for full job details
Are you looking for a new opportunity to develop a career in Local Government? We have an opening for a Senior Business Support Officer to join our client, Warwickshire County Council. Job Title: Senior Business Support Officer Pay rate: 14.82ph Duration: Temporary until February 2027 (Maternity Cover) Company: Warwickshire County Council Hours: Full time Location: Camphill Early Years Centre, Nuneaton What does the job entail? On behalf of Warwickshire County Council, Pertemps Recruitment have an exciting opportunity for a Senior Business Support Officer to join the Adult & Community Learning (ACL) team. This is a specialised role which will act as the Data Officer for ACL, playing a key part in ensuring accurate learner data reporting for funding purposes. As well as overseeing the daily operational tasks of the team, the successful candidate will be responsible for managing and maintaining key data systems, ensuring compliance with funding requirements. You will achieve this by: Overseeing the day-to-day workload and priorities of the Business Support team Inputting and managing learner completion and qualification data Ensuring accurate data reporting to the FSA for funding purposes Maintaining and developing database systems Using Excel to analyse and manage data effectively Supporting wider administrative and operational functions within the team What are we looking for in the ideal candidate? Previous experience working with databases and strong Excel skills Experience in a senior administrative or business support role Strong attention to detail, particularly when working with data Ability to oversee workloads and support team delivery Confident working in a fast-paced, team environment About us and our client As a flexible employee of Pertemps Recruitment Partnership Ltd, you will be joining one of the UK's largest and most successful independent recruitment agencies. Our partnership approach ensures you feel valued and supported throughout your assignment. Warwickshire County Council is a forward-thinking Local Authority committed to delivering high-quality services. You can expect to be part of a team that is: High performing Collaborative Customer focused Accountable Trustworthy
May 05, 2026
Seasonal
Are you looking for a new opportunity to develop a career in Local Government? We have an opening for a Senior Business Support Officer to join our client, Warwickshire County Council. Job Title: Senior Business Support Officer Pay rate: 14.82ph Duration: Temporary until February 2027 (Maternity Cover) Company: Warwickshire County Council Hours: Full time Location: Camphill Early Years Centre, Nuneaton What does the job entail? On behalf of Warwickshire County Council, Pertemps Recruitment have an exciting opportunity for a Senior Business Support Officer to join the Adult & Community Learning (ACL) team. This is a specialised role which will act as the Data Officer for ACL, playing a key part in ensuring accurate learner data reporting for funding purposes. As well as overseeing the daily operational tasks of the team, the successful candidate will be responsible for managing and maintaining key data systems, ensuring compliance with funding requirements. You will achieve this by: Overseeing the day-to-day workload and priorities of the Business Support team Inputting and managing learner completion and qualification data Ensuring accurate data reporting to the FSA for funding purposes Maintaining and developing database systems Using Excel to analyse and manage data effectively Supporting wider administrative and operational functions within the team What are we looking for in the ideal candidate? Previous experience working with databases and strong Excel skills Experience in a senior administrative or business support role Strong attention to detail, particularly when working with data Ability to oversee workloads and support team delivery Confident working in a fast-paced, team environment About us and our client As a flexible employee of Pertemps Recruitment Partnership Ltd, you will be joining one of the UK's largest and most successful independent recruitment agencies. Our partnership approach ensures you feel valued and supported throughout your assignment. Warwickshire County Council is a forward-thinking Local Authority committed to delivering high-quality services. You can expect to be part of a team that is: High performing Collaborative Customer focused Accountable Trustworthy
Description Our local government clients in North Yorkshire seek a Complaints Support Officer to be responsible for receiving complaints, compliments, MP enquiries, and other enquiries. Assess each case to ascertain appropriate action and who is to be involved, referring more complex cases to the Senior Officers. Advise senior staff at an early stage of any potentially serious, sensitive or controversial matters arising. Maintain an active caseload of complaints and enquiries, including liaison (staff, customers, elected members, etc.); investigation; research; referral, where appropriate; and response. Responsibilities Monitor the progression of cases, ensuring timescales and quality standards are met. Provide advice and guidance on complaints and other representations to service users, members of the public, staff, partner agencies, and others. Provide statistical information in appropriate formats, including monthly MP enquiry performance reports and performance reports to the Management Board, as well as any ad hoc requests from officers. Support the Senior Officers to produce performance reports to identify service improvements and lessons learned. Handle or refer Freedom of Information and Subject Access requests as appropriate, following relevant legislation and procedures. Act as a key link between all services for complaint handling. Qualifications Essential GCSE Grade (or equivalent) in English Language and Mathematics. Good literacy and numeracy skills to NVQ level 3 or equivalent experience Advanced Microsoft Office, Word, Excel, Outlook, Social Media and CRM Criteria for Shortlisting Dealing with sensitive and confidential information Principles of customer-focused service Theories and principles of administrative policies and processes Dealing with vulnerable, distressed or aggressive customers Use of a variety of ICT applications Significant experience in an office environment Significant experience in a challenging environment Identifying causes of problems and appropriate solutions Ability to assimilate new initiatives, technology and software and interpret information. Effective influencing and negotiating skills. Excellent communication (written and verbal) and interpersonal skills. The ability to converse with ease with customers and provide accurate spoken English advice is essential for the post. Active listening skills Commitment to the need to deliver quality services. Ability to organise, store and retrieve information accurately, efficiently and effectively. Ability to use a keyboard with speed and accuracy. Ability to work on one's own initiative. Ability to work to deadlines. Identify causes of problems and implement solutions to minimise recurrence. Work productively in a pressurised environment Compliance Requirements 3 Years References Willing to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process.
May 05, 2026
Contractor
Description Our local government clients in North Yorkshire seek a Complaints Support Officer to be responsible for receiving complaints, compliments, MP enquiries, and other enquiries. Assess each case to ascertain appropriate action and who is to be involved, referring more complex cases to the Senior Officers. Advise senior staff at an early stage of any potentially serious, sensitive or controversial matters arising. Maintain an active caseload of complaints and enquiries, including liaison (staff, customers, elected members, etc.); investigation; research; referral, where appropriate; and response. Responsibilities Monitor the progression of cases, ensuring timescales and quality standards are met. Provide advice and guidance on complaints and other representations to service users, members of the public, staff, partner agencies, and others. Provide statistical information in appropriate formats, including monthly MP enquiry performance reports and performance reports to the Management Board, as well as any ad hoc requests from officers. Support the Senior Officers to produce performance reports to identify service improvements and lessons learned. Handle or refer Freedom of Information and Subject Access requests as appropriate, following relevant legislation and procedures. Act as a key link between all services for complaint handling. Qualifications Essential GCSE Grade (or equivalent) in English Language and Mathematics. Good literacy and numeracy skills to NVQ level 3 or equivalent experience Advanced Microsoft Office, Word, Excel, Outlook, Social Media and CRM Criteria for Shortlisting Dealing with sensitive and confidential information Principles of customer-focused service Theories and principles of administrative policies and processes Dealing with vulnerable, distressed or aggressive customers Use of a variety of ICT applications Significant experience in an office environment Significant experience in a challenging environment Identifying causes of problems and appropriate solutions Ability to assimilate new initiatives, technology and software and interpret information. Effective influencing and negotiating skills. Excellent communication (written and verbal) and interpersonal skills. The ability to converse with ease with customers and provide accurate spoken English advice is essential for the post. Active listening skills Commitment to the need to deliver quality services. Ability to organise, store and retrieve information accurately, efficiently and effectively. Ability to use a keyboard with speed and accuracy. Ability to work on one's own initiative. Ability to work to deadlines. Identify causes of problems and implement solutions to minimise recurrence. Work productively in a pressurised environment Compliance Requirements 3 Years References Willing to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process.
Estates & Compliance role supporting a proactive safety culture across a complex school estate, working collaboratively to promote safe, compliant environments. Wellington College is a dynamic and values-led community where professional expertise plays a vital role in supporting outstanding education. Located in Crowthorne, Berkshire, our 400 acre estate provides a distinctive and inspiring place click apply for full job details
May 05, 2026
Full time
Estates & Compliance role supporting a proactive safety culture across a complex school estate, working collaboratively to promote safe, compliant environments. Wellington College is a dynamic and values-led community where professional expertise plays a vital role in supporting outstanding education. Located in Crowthorne, Berkshire, our 400 acre estate provides a distinctive and inspiring place click apply for full job details
HR Administrator Location: Burgess Hill - Car driver required Contract: Full-time but Term Time Only Salary: 28k Temp to Perm Start Date: ASAP - full time in the office About the Role We are seeking a highly organised and proactive HR Administrator to join our clients busy and supportive central team. This role provides shared administrative support across the HR and People Communications functions, helping to ensure our workforce processes run smoothly and efficiently. Working closely with the HR & Payroll Manager, you will play a key role in coordinating HR activities, maintaining accurate systems and records, and supporting a consistent, trust-wide approach to HR administration and staff communication. Key Responsibilities The HR Administration Officer will be responsible for: Providing high-quality administrative support across HR and people-communications functions. Coordinating aspects of recruitment, onboarding and induction, ensuring processes are timely, accurate and compliant. Maintaining HR information systems and communication platforms, ensuring data is up to date and handled in line with statutory requirements. Supporting the planning, preparation and delivery of people-related communications, including staff updates, notices and engagement activities. Helping to implement and improve communication processes, templates and protocols. Assisting with audit, compliance and statutory reporting processes. Working collaboratively with colleagues across HR, IT, Data, Systems and other departments to support smooth and effective operations. Liaising with external agencies as directed, ensuring professionalism and clarity in all communications. About You We are looking for someone who: Has strong administrative experience, ideally within HR or a school/education environment. Is confident using digital systems and can maintain accurate records with excellent attention to detail. Communicates clearly and professionally, both in writing and in person. Can organise and prioritise workload effectively, even when working to tight deadlines. Enjoys working collaboratively and building positive working relationships. Is committed to confidentiality, safeguarding and high standards of compliance. Next steps: Apply today, the client is looking for someone to interview and start immediately! Please apply today with your up to date CV If you experience any issues applying, please send your CV along with the name of the role you are applying for to (url removed) Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team: Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after Eye care vouchers and money towards glasses should you require them for VDU purposes We can search for permanent work whilst you're in assignments and offer expert interview support and advice Weekly pay Pension scheme option (with employer contributions) 28 days paid annual leave (Based on a weekly accrual) Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 05, 2026
Contractor
HR Administrator Location: Burgess Hill - Car driver required Contract: Full-time but Term Time Only Salary: 28k Temp to Perm Start Date: ASAP - full time in the office About the Role We are seeking a highly organised and proactive HR Administrator to join our clients busy and supportive central team. This role provides shared administrative support across the HR and People Communications functions, helping to ensure our workforce processes run smoothly and efficiently. Working closely with the HR & Payroll Manager, you will play a key role in coordinating HR activities, maintaining accurate systems and records, and supporting a consistent, trust-wide approach to HR administration and staff communication. Key Responsibilities The HR Administration Officer will be responsible for: Providing high-quality administrative support across HR and people-communications functions. Coordinating aspects of recruitment, onboarding and induction, ensuring processes are timely, accurate and compliant. Maintaining HR information systems and communication platforms, ensuring data is up to date and handled in line with statutory requirements. Supporting the planning, preparation and delivery of people-related communications, including staff updates, notices and engagement activities. Helping to implement and improve communication processes, templates and protocols. Assisting with audit, compliance and statutory reporting processes. Working collaboratively with colleagues across HR, IT, Data, Systems and other departments to support smooth and effective operations. Liaising with external agencies as directed, ensuring professionalism and clarity in all communications. About You We are looking for someone who: Has strong administrative experience, ideally within HR or a school/education environment. Is confident using digital systems and can maintain accurate records with excellent attention to detail. Communicates clearly and professionally, both in writing and in person. Can organise and prioritise workload effectively, even when working to tight deadlines. Enjoys working collaboratively and building positive working relationships. Is committed to confidentiality, safeguarding and high standards of compliance. Next steps: Apply today, the client is looking for someone to interview and start immediately! Please apply today with your up to date CV If you experience any issues applying, please send your CV along with the name of the role you are applying for to (url removed) Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team: Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after Eye care vouchers and money towards glasses should you require them for VDU purposes We can search for permanent work whilst you're in assignments and offer expert interview support and advice Weekly pay Pension scheme option (with employer contributions) 28 days paid annual leave (Based on a weekly accrual) Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Electrician - Responsive Maintenance (Permanent)Location: BarnsleyContract: Full Time, PermanentWe are currently working on behalf of a well-established housing maintenance provider seeking a qualified and motivated Electrician to join their responsive maintenance team. This role involves delivering high-quality electrical repairs and installations across social housing properties in the Barnsley area.The roleYou'll be responsible for carrying out a wide range of electrical works in both occupied and void properties, ensuring all tasks meet current regulations and safety standards.Key responsibilities include: Electrical repairs, fault finding, and installations Emergency call-outs and urgent maintenance requests Ensuring compliance with all electrical and health & safety regulations Working collaboratively with tenants, housing officers, and other trade operatives What we're looking for Level 3 NVQ (or equivalent) in Electrical Installation 18th Edition Wiring Regulations 2391 Inspection & Testing (or equivalent) Experience within social housing or domestic maintenance (desirable) Full UK driving licence What's on offer Permanent role within a supportive and skilled team Company vehicle and tools provided Ongoing training and development opportunities Pension scheme, holiday allowance, and additional benefits Pre-employment checks:This position is subject to a Basic DBS check at offer stage. Applicants with criminal convictions will be assessed individually, and all applications will be treated fairly and confidentially. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 05, 2026
Full time
Electrician - Responsive Maintenance (Permanent)Location: BarnsleyContract: Full Time, PermanentWe are currently working on behalf of a well-established housing maintenance provider seeking a qualified and motivated Electrician to join their responsive maintenance team. This role involves delivering high-quality electrical repairs and installations across social housing properties in the Barnsley area.The roleYou'll be responsible for carrying out a wide range of electrical works in both occupied and void properties, ensuring all tasks meet current regulations and safety standards.Key responsibilities include: Electrical repairs, fault finding, and installations Emergency call-outs and urgent maintenance requests Ensuring compliance with all electrical and health & safety regulations Working collaboratively with tenants, housing officers, and other trade operatives What we're looking for Level 3 NVQ (or equivalent) in Electrical Installation 18th Edition Wiring Regulations 2391 Inspection & Testing (or equivalent) Experience within social housing or domestic maintenance (desirable) Full UK driving licence What's on offer Permanent role within a supportive and skilled team Company vehicle and tools provided Ongoing training and development opportunities Pension scheme, holiday allowance, and additional benefits Pre-employment checks:This position is subject to a Basic DBS check at offer stage. Applicants with criminal convictions will be assessed individually, and all applications will be treated fairly and confidentially. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA's to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you'll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Process gaps Error trends and root causes System failures Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs Governance: Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process Support well managed activities such as control testing Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings Provide administrative support for the management of the QA monitoring platform Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we're looking for A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Knowledge of conduct risk and compliance requirements Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking . click apply for full job details
May 05, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA's to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you'll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Process gaps Error trends and root causes System failures Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs Governance: Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process Support well managed activities such as control testing Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings Provide administrative support for the management of the QA monitoring platform Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we're looking for A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Knowledge of conduct risk and compliance requirements Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking . click apply for full job details
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA's to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you'll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Process gaps Error trends and root causes System failures Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs Governance: Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process Support well managed activities such as control testing Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings Provide administrative support for the management of the QA monitoring platform Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we're looking for A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Knowledge of conduct risk and compliance requirements Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking . click apply for full job details
May 05, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA's to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you'll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Process gaps Error trends and root causes System failures Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs Governance: Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process Support well managed activities such as control testing Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings Provide administrative support for the management of the QA monitoring platform Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we're looking for A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Knowledge of conduct risk and compliance requirements Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking . click apply for full job details
Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in City of London who are looking to appoint a Business Support Officer - Housing for the 3 months ongoing, at the rate of 29 per hour umbrella Job responsibilities We are seeking a proactive and detail-oriented Business Support Officer to join our Voids team. This role is pivotal in ensuring smooth administrative processes and supporting the operational functions of our housing services. You will provide essential support to the Manager, Service Managers, and Surveyor, helping maintain accurate records and streamline workflow across the department. Key Responsibilities: Accurate data inputting and maintenance of housing records. Managing key allocations and ensuring records are up-to-date. Raising orders in iWorld for contractors and monitoring progress. Updating the voids tracker to reflect current status. Issuing variation instructions as required. Chasing contractors for Gas and Electric certification and ensuring compliance. Providing general administrative support to the Manager, Service Managers, and Surveyor. Essential Skills & Experience: Previous experience in a housing or voids environment is highly desirable. Familiarity with the iWorld (NEC) system is advantageous. Strong administrative and organisational skills . Ability to work independently and as part of a team. Attention to detail and a proactive approach to problem-solving. Should your skills match the above please send through your updated CV. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
May 05, 2026
Seasonal
Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in City of London who are looking to appoint a Business Support Officer - Housing for the 3 months ongoing, at the rate of 29 per hour umbrella Job responsibilities We are seeking a proactive and detail-oriented Business Support Officer to join our Voids team. This role is pivotal in ensuring smooth administrative processes and supporting the operational functions of our housing services. You will provide essential support to the Manager, Service Managers, and Surveyor, helping maintain accurate records and streamline workflow across the department. Key Responsibilities: Accurate data inputting and maintenance of housing records. Managing key allocations and ensuring records are up-to-date. Raising orders in iWorld for contractors and monitoring progress. Updating the voids tracker to reflect current status. Issuing variation instructions as required. Chasing contractors for Gas and Electric certification and ensuring compliance. Providing general administrative support to the Manager, Service Managers, and Surveyor. Essential Skills & Experience: Previous experience in a housing or voids environment is highly desirable. Familiarity with the iWorld (NEC) system is advantageous. Strong administrative and organisational skills . Ability to work independently and as part of a team. Attention to detail and a proactive approach to problem-solving. Should your skills match the above please send through your updated CV. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Support Services Officer Location: Based at our London office near Paddington, hybrid style work 2/3 days in office a week Salary : £34,000 - £38,000 per annum Work hours: 9-6 Monday to Friday To start early June 2026 Bluewater Bio is an award-winning global leader in sustainable water & wastewater treatment. The Role The Support Services Officer will be responsible for efficient HR and IT administration support this is a wide-ranging and responsible role, requiring strong administrative, HR, IT, organisational and communication skills, and a can-do attitude. The ability to work with a variety of people in different disciplines with diplomacy and tenacity is essential, as is the ability to prioritise and work independently. Dealing and communicating with internal and external stakeholders must be always undertaken at a highly professional and efficient level. The overall role purpose is to provide administrative support to the Head of Support Services and Company Directors. The successful applicant will provide support to the Leadership Team. Responsibilities HR: This role will include responsibility of all general HR duties, such as resourcing, onboarding, updated policies and procedures, IT and cybersecurity. Resourcing: Attracting candidates Shortlisting candidates Managing the HR inbox Interview coordination Sending and filing offers and contracts of employment Issuing status determinations to contractors Liaising with contractor agencies and filing all relevant documentation Collabating the references Checking and filing right to work documentation Checking and filing employee qualifications Updating ONS surveys on a monthly basis Onboarding: Managing and facilitating onboarding and probationary periods Setting up new employees and contractors on office systems and liaising with the IT department and other internal departments as required for set up Liaising with IT support for equipment purchase Liaising with office management for phones and other equipment Liaising with project coordination for PPE and H&S induction Liaising with line manager and other departments for specialist induction Organising induction and communicating to all parties Sending welcome email and pack to new staff with all relevant information regarding their set up and their engagement with us Liaising with finance for payroll or invoicing purposes Keeping track of contractor engagements and assisting line managers with assessment completion Adding contractors to professional indemnity insurance Liaising with PRIME to ensure legal labour laws compliance and visa requirements in Bahrain Policies and procedures: Ensure all documentation is up to date, functional, compliant and fit for purpose Keeping organisational chart updated Maintaining policies and procedures Issuing Bahrain payslips Managing Tamkeen submissions on a monthly basis Keeping the HR matrix updated at all times Keeping the Skills & Training matrix as well as qualifications record up to date Track policy acknowledgement Issuing and filing contract variation letters and other staff correspondence Keeping track of and assisting with visas, CPRs, health insurance, SIO salary submissions, and salary certificates for Bahraini employees Keeping job descriptions up to date IT: Ensuring all systems are fit for purpose and functional Liaising with support providers to ensure systems are operational Keeping user and licenses list up to date Keeping internal distribution lists up to date Keeping IT equipment inventory Supporting cybersecurity improvements and team training Qualifications CIPD Level 3 or 5 preferred. 3+ years of experience in human resources roles, with a focus on talent acquisition and employee relations. Strong understanding of HR laws, regulations, and best practices. Excellent communication and interpersonal skills. Ability to deliver high quality solutions in time. Detail-oriented with strong organizational and problem-solving abilities. Ability to maintain confidentiality and handle sensitive information. To Apply If you feel you are a suitable candidate and would like to work for Bluewater Bio, please do not hesitate to apply.
May 05, 2026
Full time
Support Services Officer Location: Based at our London office near Paddington, hybrid style work 2/3 days in office a week Salary : £34,000 - £38,000 per annum Work hours: 9-6 Monday to Friday To start early June 2026 Bluewater Bio is an award-winning global leader in sustainable water & wastewater treatment. The Role The Support Services Officer will be responsible for efficient HR and IT administration support this is a wide-ranging and responsible role, requiring strong administrative, HR, IT, organisational and communication skills, and a can-do attitude. The ability to work with a variety of people in different disciplines with diplomacy and tenacity is essential, as is the ability to prioritise and work independently. Dealing and communicating with internal and external stakeholders must be always undertaken at a highly professional and efficient level. The overall role purpose is to provide administrative support to the Head of Support Services and Company Directors. The successful applicant will provide support to the Leadership Team. Responsibilities HR: This role will include responsibility of all general HR duties, such as resourcing, onboarding, updated policies and procedures, IT and cybersecurity. Resourcing: Attracting candidates Shortlisting candidates Managing the HR inbox Interview coordination Sending and filing offers and contracts of employment Issuing status determinations to contractors Liaising with contractor agencies and filing all relevant documentation Collabating the references Checking and filing right to work documentation Checking and filing employee qualifications Updating ONS surveys on a monthly basis Onboarding: Managing and facilitating onboarding and probationary periods Setting up new employees and contractors on office systems and liaising with the IT department and other internal departments as required for set up Liaising with IT support for equipment purchase Liaising with office management for phones and other equipment Liaising with project coordination for PPE and H&S induction Liaising with line manager and other departments for specialist induction Organising induction and communicating to all parties Sending welcome email and pack to new staff with all relevant information regarding their set up and their engagement with us Liaising with finance for payroll or invoicing purposes Keeping track of contractor engagements and assisting line managers with assessment completion Adding contractors to professional indemnity insurance Liaising with PRIME to ensure legal labour laws compliance and visa requirements in Bahrain Policies and procedures: Ensure all documentation is up to date, functional, compliant and fit for purpose Keeping organisational chart updated Maintaining policies and procedures Issuing Bahrain payslips Managing Tamkeen submissions on a monthly basis Keeping the HR matrix updated at all times Keeping the Skills & Training matrix as well as qualifications record up to date Track policy acknowledgement Issuing and filing contract variation letters and other staff correspondence Keeping track of and assisting with visas, CPRs, health insurance, SIO salary submissions, and salary certificates for Bahraini employees Keeping job descriptions up to date IT: Ensuring all systems are fit for purpose and functional Liaising with support providers to ensure systems are operational Keeping user and licenses list up to date Keeping internal distribution lists up to date Keeping IT equipment inventory Supporting cybersecurity improvements and team training Qualifications CIPD Level 3 or 5 preferred. 3+ years of experience in human resources roles, with a focus on talent acquisition and employee relations. Strong understanding of HR laws, regulations, and best practices. Excellent communication and interpersonal skills. Ability to deliver high quality solutions in time. Detail-oriented with strong organizational and problem-solving abilities. Ability to maintain confidentiality and handle sensitive information. To Apply If you feel you are a suitable candidate and would like to work for Bluewater Bio, please do not hesitate to apply.
Join a world-renowned aerospace and defence organisation as a Compliance Officer in Rochester on a full time onsite Due to a drive for greater success, this advanced manufacturing business is currently searching for Compliance Officer to add to their talented, hardworking team in Rochester on an initial 12 months contract click apply for full job details
May 05, 2026
Contractor
Join a world-renowned aerospace and defence organisation as a Compliance Officer in Rochester on a full time onsite Due to a drive for greater success, this advanced manufacturing business is currently searching for Compliance Officer to add to their talented, hardworking team in Rochester on an initial 12 months contract click apply for full job details
Regulation and Accreditation Officer We are seeking a Regulation and Accreditation Officer to support regulatory, quality assurance and accreditation activities within a respected professional body. Position: Regulation and Accreditation Officer Salary: £35,224 per annum (pro rata for part-time) Location: London based with hybrid working (approx. once a month in the office) Hours: Full-time (part-time requests considered) Contract: Permanent Closing Date: Wednesday 14 May at 12pm Interview Date: Week commencing 18 May 2026 (first stage online) About the role This is a key role supporting regulatory, quality assurance and accreditation functions for both individual and organisational members. You will contribute to maintaining high professional standards and protecting the public. Working closely with the Regulation and Quality Assurance Manager, you will help coordinate and deliver a range of regulatory and accreditation activities, with a particular focus on education and accreditation pathways. Key responsibilities include: Supporting audits, quality reviews and accreditation processes Ensuring regulatory frameworks are applied consistently and proportionately Managing complex information and maintaining accurate records Drafting clear reports and supporting documentation Contributing to the continuous improvement of regulatory processes Liaising with a wide range of stakeholders including colleagues, committees, volunteers and subject matter experts This is a structured, specialist role suited to someone who values fairness, consistency and sound judgement. About you You will have experience in a regulatory, quality assurance, accreditation, compliance or procedural environment and be confident working with standards, policies and evidence. You will also have: Strong organisational skills and attention to detail The ability to manage competing priorities effectively Confidence working independently within established frameworks Excellent written communication skills with the ability to produce clear, accurate documentation Good judgement and awareness of when to escalate issues Strong relationship building skills and a collaborative approach You will be motivated by purpose-driven work and share a commitment to mental health, wellbeing, equity, diversity and inclusion. About the organisation The organisation is a leading professional body representing psychotherapists and psychotherapeutic counsellors across the UK. It works to promote high standards in education, training and professional practice, while supporting research and improving access to psychotherapy. With a large and diverse membership spanning private practice, the NHS and the voluntary sector, the organisation plays a key role in upholding standards and acting in the public interest. Benefits 25 days annual leave plus bank holidays Additional leave during December office closure Generous pension scheme with 8% employer contribution Occupational sick pay and enhanced maternity leave Flexible and hybrid working arrangements Learning and development opportunities Employee assistance programme with counselling support Flu vaccination and eyecare vouchers Interest-free season ticket loans Cycle to work scheme Other roles you may have experience of could include; Quality Assurance Officer, Compliance Officer, Accreditation Officer, Regulatory Officer, Governance Officer, Standards Officer, Audit and Compliance Officer Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
May 05, 2026
Full time
Regulation and Accreditation Officer We are seeking a Regulation and Accreditation Officer to support regulatory, quality assurance and accreditation activities within a respected professional body. Position: Regulation and Accreditation Officer Salary: £35,224 per annum (pro rata for part-time) Location: London based with hybrid working (approx. once a month in the office) Hours: Full-time (part-time requests considered) Contract: Permanent Closing Date: Wednesday 14 May at 12pm Interview Date: Week commencing 18 May 2026 (first stage online) About the role This is a key role supporting regulatory, quality assurance and accreditation functions for both individual and organisational members. You will contribute to maintaining high professional standards and protecting the public. Working closely with the Regulation and Quality Assurance Manager, you will help coordinate and deliver a range of regulatory and accreditation activities, with a particular focus on education and accreditation pathways. Key responsibilities include: Supporting audits, quality reviews and accreditation processes Ensuring regulatory frameworks are applied consistently and proportionately Managing complex information and maintaining accurate records Drafting clear reports and supporting documentation Contributing to the continuous improvement of regulatory processes Liaising with a wide range of stakeholders including colleagues, committees, volunteers and subject matter experts This is a structured, specialist role suited to someone who values fairness, consistency and sound judgement. About you You will have experience in a regulatory, quality assurance, accreditation, compliance or procedural environment and be confident working with standards, policies and evidence. You will also have: Strong organisational skills and attention to detail The ability to manage competing priorities effectively Confidence working independently within established frameworks Excellent written communication skills with the ability to produce clear, accurate documentation Good judgement and awareness of when to escalate issues Strong relationship building skills and a collaborative approach You will be motivated by purpose-driven work and share a commitment to mental health, wellbeing, equity, diversity and inclusion. About the organisation The organisation is a leading professional body representing psychotherapists and psychotherapeutic counsellors across the UK. It works to promote high standards in education, training and professional practice, while supporting research and improving access to psychotherapy. With a large and diverse membership spanning private practice, the NHS and the voluntary sector, the organisation plays a key role in upholding standards and acting in the public interest. Benefits 25 days annual leave plus bank holidays Additional leave during December office closure Generous pension scheme with 8% employer contribution Occupational sick pay and enhanced maternity leave Flexible and hybrid working arrangements Learning and development opportunities Employee assistance programme with counselling support Flu vaccination and eyecare vouchers Interest-free season ticket loans Cycle to work scheme Other roles you may have experience of could include; Quality Assurance Officer, Compliance Officer, Accreditation Officer, Regulatory Officer, Governance Officer, Standards Officer, Audit and Compliance Officer Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Chief Compliance Officer (SMF16 / SMF17) Location: London (Hybrid) Sector: FinTech / Payments / Crypto Type: Permanent Salary: £200,000-£250,000 + Equity + Benefits The Opportunity We are partnering with a high-growth, venture-backed fintech and payments business operating at the forefront of digital assets and next-generation payments infrastructure click apply for full job details
May 05, 2026
Full time
Chief Compliance Officer (SMF16 / SMF17) Location: London (Hybrid) Sector: FinTech / Payments / Crypto Type: Permanent Salary: £200,000-£250,000 + Equity + Benefits The Opportunity We are partnering with a high-growth, venture-backed fintech and payments business operating at the forefront of digital assets and next-generation payments infrastructure click apply for full job details
Compliance Officer Salary: Competitive Location: Hybrid working - Lakeside, Cheadle and working from home Our client is a passionate Collective made up of Financial and Legal Insurance, Magnus, MSL, Supportis, and Dualdrive. They pride themselves on their commitment to understanding their customers' needs and empowering their people to excel click apply for full job details
May 04, 2026
Full time
Compliance Officer Salary: Competitive Location: Hybrid working - Lakeside, Cheadle and working from home Our client is a passionate Collective made up of Financial and Legal Insurance, Magnus, MSL, Supportis, and Dualdrive. They pride themselves on their commitment to understanding their customers' needs and empowering their people to excel click apply for full job details
Support Worker Support adults in care settings across Aberdeen and shire, delivering person-centred support on flexible shifts that fit around your life. You'll work with different services and teams, using your existing care experience while continuing to build your skills. Role details Based in Aberdeen and surrounding areas with flexible shifts available across multiple services. The role As a Support Worker, you'll use your previous UK care and support experience to provide high-quality, compassionate support across a range of services. The role exists to give organisations reliable, experienced staff to cover their rota needs while offering you variety and flexibility. You'll have opportunities to access training and develop your skills while working in different care environments. What you'll be doing Delivering personal care and practical support in line with individual care plans. Promoting dignity, choice, independence, and wellbeing for the people you support. Assisting with daily living tasks such as meals, mobility, and social activities. Following safeguarding, health and safety, and infection control procedures. Keeping clear, accurate records and reporting any concerns promptly. Working effectively with permanent staff and other agency workers on shift. What we're looking for Minimum 6 months' experience in a UK care sector role. Current SSSC registration. Professional references covering at least the last 3 years of recent employment. Benefits Competitive pay rates starting from 15.07/h Flexible working hours to suit your lifestyle. Free training and uniform. Opportunities for skill development and progression. Support from a dedicated compliance officer and a fast-track registration process. Cash referral bonuses. If this sounds like the right next step for you, please apply with your CV. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
May 04, 2026
Seasonal
Support Worker Support adults in care settings across Aberdeen and shire, delivering person-centred support on flexible shifts that fit around your life. You'll work with different services and teams, using your existing care experience while continuing to build your skills. Role details Based in Aberdeen and surrounding areas with flexible shifts available across multiple services. The role As a Support Worker, you'll use your previous UK care and support experience to provide high-quality, compassionate support across a range of services. The role exists to give organisations reliable, experienced staff to cover their rota needs while offering you variety and flexibility. You'll have opportunities to access training and develop your skills while working in different care environments. What you'll be doing Delivering personal care and practical support in line with individual care plans. Promoting dignity, choice, independence, and wellbeing for the people you support. Assisting with daily living tasks such as meals, mobility, and social activities. Following safeguarding, health and safety, and infection control procedures. Keeping clear, accurate records and reporting any concerns promptly. Working effectively with permanent staff and other agency workers on shift. What we're looking for Minimum 6 months' experience in a UK care sector role. Current SSSC registration. Professional references covering at least the last 3 years of recent employment. Benefits Competitive pay rates starting from 15.07/h Flexible working hours to suit your lifestyle. Free training and uniform. Opportunities for skill development and progression. Support from a dedicated compliance officer and a fast-track registration process. Cash referral bonuses. If this sounds like the right next step for you, please apply with your CV. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Your new company Working for a division of the Health and Social services group within the Welsh Government. Your new role Provide a comprehensive operational support service, including screening court applications and orders, formatting confidential documentation, drafting communications and minutes to a high standard, arranging meetings, monitoring incoming communications, filing and other administrative duties whilst working to tight timescales. Deal with sensitive telephone discussions and queries with service users. Contribute to the maintenance of internal records, including case related information, ensuring iShare records are complete and enabling effective compliance with Data Protection and Freedom of Information requirements. Working with complex CRM systems. What you'll need to succeed Excellent customer service skills, active listening skills and showing empathy and understanding. High level of administrative experience, along with any case management experience Experience working with CRMs, confident in navigating different systems and proficient in the use of Microsoft packages. Must pass a DBS check What you'll get in return 15.10 per hour Temporary role for an initial period of 6 months, with a possible extension Hybrid working, 2 days in office once training is complete. 37 hours per week DBS check will be covered by agency. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 04, 2026
Seasonal
Your new company Working for a division of the Health and Social services group within the Welsh Government. Your new role Provide a comprehensive operational support service, including screening court applications and orders, formatting confidential documentation, drafting communications and minutes to a high standard, arranging meetings, monitoring incoming communications, filing and other administrative duties whilst working to tight timescales. Deal with sensitive telephone discussions and queries with service users. Contribute to the maintenance of internal records, including case related information, ensuring iShare records are complete and enabling effective compliance with Data Protection and Freedom of Information requirements. Working with complex CRM systems. What you'll need to succeed Excellent customer service skills, active listening skills and showing empathy and understanding. High level of administrative experience, along with any case management experience Experience working with CRMs, confident in navigating different systems and proficient in the use of Microsoft packages. Must pass a DBS check What you'll get in return 15.10 per hour Temporary role for an initial period of 6 months, with a possible extension Hybrid working, 2 days in office once training is complete. 37 hours per week DBS check will be covered by agency. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Care Assistant As a Care Assistant you will provide personal care and support to individuals in care settings across Fife and nearby areas. The role exists to give services additional hands-on support when they need it, while offering you flexibility over when and where you work. You'll build ongoing experience across different environments while delivering consistent, person-centred care. What you'll be doing Assisting with personal care, including washing, dressing and toileting Supporting with mobility, moving and handling, and the use of aids as required Helping with meals and hydration, including feeding where needed Providing companionship and emotional support to service users Following individual care plans and reporting any changes in condition Keeping accurate, timely records in line with service requirements What we're looking for Minimum 6 months' experience in a UK care sector role Current SSSC registration Professional references covering at least the last 3 years of recent employment Benefits Competitive pay rates starting from 15.07/h Flexible working hours to suit your lifestyle Free training and uniform Opportunities for skill development and progression Dedicated compliance officer and fast-track registration Cash referral bonuses for recommending friends Please apply with your up-to-date CV if you'd like to be considered. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
May 04, 2026
Seasonal
Care Assistant As a Care Assistant you will provide personal care and support to individuals in care settings across Fife and nearby areas. The role exists to give services additional hands-on support when they need it, while offering you flexibility over when and where you work. You'll build ongoing experience across different environments while delivering consistent, person-centred care. What you'll be doing Assisting with personal care, including washing, dressing and toileting Supporting with mobility, moving and handling, and the use of aids as required Helping with meals and hydration, including feeding where needed Providing companionship and emotional support to service users Following individual care plans and reporting any changes in condition Keeping accurate, timely records in line with service requirements What we're looking for Minimum 6 months' experience in a UK care sector role Current SSSC registration Professional references covering at least the last 3 years of recent employment Benefits Competitive pay rates starting from 15.07/h Flexible working hours to suit your lifestyle Free training and uniform Opportunities for skill development and progression Dedicated compliance officer and fast-track registration Cash referral bonuses for recommending friends Please apply with your up-to-date CV if you'd like to be considered. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Care Assistant Support residents with personal care and daily living while choosing shifts that fit around your life in and around Aberdeen. You'll work across care services where your previous UK care experience really matters. The role The Care Assistant role focuses on delivering hands-on care and support to adults in care settings. You'll help maintain dignity, comfort, and independence for people who rely on consistent, compassionate support. This role exists to provide extra capacity across local services that need experienced care staff. What you'll be doing Assisting with personal care and daily living tasks. Supporting service users to maintain dignity, choice, and independence. Following individual care plans and reporting any changes in needs. Working effectively with permanent staff to support safe, consistent care. Maintaining accurate, timely records in line with service procedures. Adhering to safeguarding, health and safety, and confidentiality requirements. What we're looking for Minimum 6 months' experience in a UK care sector role. Current SSSC registration. Professional references covering at least 3 years of your most recent employment. Benefits Competitive pay rates starting from 15.07/h Flexible working hours to suit your lifestyle. Free training and uniform. Opportunities for skill development and progression. A dedicated compliance officer and fast-track registration process. Cash referral bonuses. If this Care Assistant role sounds like a good fit, please apply with your CV. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
May 04, 2026
Full time
Care Assistant Support residents with personal care and daily living while choosing shifts that fit around your life in and around Aberdeen. You'll work across care services where your previous UK care experience really matters. The role The Care Assistant role focuses on delivering hands-on care and support to adults in care settings. You'll help maintain dignity, comfort, and independence for people who rely on consistent, compassionate support. This role exists to provide extra capacity across local services that need experienced care staff. What you'll be doing Assisting with personal care and daily living tasks. Supporting service users to maintain dignity, choice, and independence. Following individual care plans and reporting any changes in needs. Working effectively with permanent staff to support safe, consistent care. Maintaining accurate, timely records in line with service procedures. Adhering to safeguarding, health and safety, and confidentiality requirements. What we're looking for Minimum 6 months' experience in a UK care sector role. Current SSSC registration. Professional references covering at least 3 years of your most recent employment. Benefits Competitive pay rates starting from 15.07/h Flexible working hours to suit your lifestyle. Free training and uniform. Opportunities for skill development and progression. A dedicated compliance officer and fast-track registration process. Cash referral bonuses. If this Care Assistant role sounds like a good fit, please apply with your CV. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
To support the Head of Financial accounting in the production of all statutory financial reports and information required by external agencies, the statutory audit process and collation of high-quality information for use by the Finance Director, Chief Financial Officer, Executive Leadership Team, and other internal/external stakeholders. To lead on coordination of Internal audit activities for the College & Trust. Client Details Leading Surrey/South London College & Charity are looking to recruit an Internal Audit & Financial Accounting Officer candidate on a 1-year fixed term contract basis. Description Financial Accounts Assist in preparation of year-end financial statements and assist with the audit process by gathering information and working with external auditors Keep informed about changes in financial reporting rules and help apply them in the organisation, especially those relevant to the education sector. Support the preparation of financial returns as required Provide day-to-day support to the finance team, including helping with purchase ledger, staff expenses, and general finance queries. Assist with maintaining accurate records, including reconciliations for VAT, intercompany balances, and other control accounts. Prepare the VAT returns for review and support compliance with tax rules such as gift aid and IR35, with guidance from senior staff, currently monthly. Prepare and review reconciliations for key balance sheet accounts including VAT, intercompany, and purchase ledger. Escalate any discrepancies to senior finance staff. Prepare files in preparation for audits as directed by the Head of Financial Accounting Assist with the production of the AAR return for January submission Assist with BFR for August submission Assist with the ONS report for monthly submissions. Assist with any other external reporting. Internal Audit Coordinate the visits identified in the Internal Audit plan each term and ensure the Internal Audit team have access to their required information. Establish processes to monitor the KPIs in the Internal Audit contract preparing termly reports to ARC on service delivery, performance and results of audits Maintain the audit tracker log Review operational school level, College and CT risk registers to identify emerging themes or escalating risks and advising on the rolling audit programme Prepare an internal audit plan of routine checks (to ensure finance policies and procedures are followed) with the Head of Financial Accounting and other senior finance colleagues. Organise the visits to perform tests and prepare a termly report on activities, highlighting risks to follow up and suggested improvements. Visit schools and Centres too and provide training, guidance and support with compliance and internal control Coordinate information to prepare the reports for Audit committees regarding Connected persons, liaising with HR, Safeguarding team and governance. Be aware of fraud prevention policy and identify training to be delivered across to maintain vigilance. Profile A successful Internal Audit & Financial Accounting Officer should have: AAT qualified or part-qualified accountant (ACCA, CIMA, ACA or equivalent), likely from Practice Commitment to ongoing professional development. Knowledge of education sector financial regulations. Demonstrable experience in financial accounting or working within finance team Exposure to audit environments and understanding of audit processes. Experience preparing reconciliations and supporting statutory reporting. Experience coordinating internal audits or compliance reviews. Previous experience in a multi-site or group structure. Strong understanding of accounting principles, reconciliations, and financial controls. Intermediate level in Microsoft Excel (pivot tables, VLOOKUP, data analysis) and accounting software. Knowledge of VAT, tax compliance (Gift Aid, IR35), and financial regulations. Ability to interpret and apply changes in financial reporting standards Job Offer A competitive salary ranging from £37,130 to £40,000 per annum. Hybrid working Comprehensive benefits package. Opportunities for professional development and growth. A 1-year fixed term contract position within a respected not-for-profit organisation. A supportive and collaborative work environment in Surrey/South London If you are ready to take the next step in your career as an Internal Audit & Financial Accounting Officer in the not-for-profit sector, we encourage you to apply today!
May 04, 2026
Contractor
To support the Head of Financial accounting in the production of all statutory financial reports and information required by external agencies, the statutory audit process and collation of high-quality information for use by the Finance Director, Chief Financial Officer, Executive Leadership Team, and other internal/external stakeholders. To lead on coordination of Internal audit activities for the College & Trust. Client Details Leading Surrey/South London College & Charity are looking to recruit an Internal Audit & Financial Accounting Officer candidate on a 1-year fixed term contract basis. Description Financial Accounts Assist in preparation of year-end financial statements and assist with the audit process by gathering information and working with external auditors Keep informed about changes in financial reporting rules and help apply them in the organisation, especially those relevant to the education sector. Support the preparation of financial returns as required Provide day-to-day support to the finance team, including helping with purchase ledger, staff expenses, and general finance queries. Assist with maintaining accurate records, including reconciliations for VAT, intercompany balances, and other control accounts. Prepare the VAT returns for review and support compliance with tax rules such as gift aid and IR35, with guidance from senior staff, currently monthly. Prepare and review reconciliations for key balance sheet accounts including VAT, intercompany, and purchase ledger. Escalate any discrepancies to senior finance staff. Prepare files in preparation for audits as directed by the Head of Financial Accounting Assist with the production of the AAR return for January submission Assist with BFR for August submission Assist with the ONS report for monthly submissions. Assist with any other external reporting. Internal Audit Coordinate the visits identified in the Internal Audit plan each term and ensure the Internal Audit team have access to their required information. Establish processes to monitor the KPIs in the Internal Audit contract preparing termly reports to ARC on service delivery, performance and results of audits Maintain the audit tracker log Review operational school level, College and CT risk registers to identify emerging themes or escalating risks and advising on the rolling audit programme Prepare an internal audit plan of routine checks (to ensure finance policies and procedures are followed) with the Head of Financial Accounting and other senior finance colleagues. Organise the visits to perform tests and prepare a termly report on activities, highlighting risks to follow up and suggested improvements. Visit schools and Centres too and provide training, guidance and support with compliance and internal control Coordinate information to prepare the reports for Audit committees regarding Connected persons, liaising with HR, Safeguarding team and governance. Be aware of fraud prevention policy and identify training to be delivered across to maintain vigilance. Profile A successful Internal Audit & Financial Accounting Officer should have: AAT qualified or part-qualified accountant (ACCA, CIMA, ACA or equivalent), likely from Practice Commitment to ongoing professional development. Knowledge of education sector financial regulations. Demonstrable experience in financial accounting or working within finance team Exposure to audit environments and understanding of audit processes. Experience preparing reconciliations and supporting statutory reporting. Experience coordinating internal audits or compliance reviews. Previous experience in a multi-site or group structure. Strong understanding of accounting principles, reconciliations, and financial controls. Intermediate level in Microsoft Excel (pivot tables, VLOOKUP, data analysis) and accounting software. Knowledge of VAT, tax compliance (Gift Aid, IR35), and financial regulations. Ability to interpret and apply changes in financial reporting standards Job Offer A competitive salary ranging from £37,130 to £40,000 per annum. Hybrid working Comprehensive benefits package. Opportunities for professional development and growth. A 1-year fixed term contract position within a respected not-for-profit organisation. A supportive and collaborative work environment in Surrey/South London If you are ready to take the next step in your career as an Internal Audit & Financial Accounting Officer in the not-for-profit sector, we encourage you to apply today!
