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University of The Arts London
Senior Lecturer and Course Leader - MA Graphic Design Online
University of The Arts London
Senior Lecturer and Course Leader - MA Graphic Design Online The opportunity We are looking for a specialist and experienced academic to lead the new, fully online MA Graphic Design course. The role involves leading the final stages of course development, delivering teaching, and supporting the growth of the course and academic team as this exciting new course scales and becomes established. This course is developed and delivered in partnership between London College of Communication, the Graphic Design Communication Programme and UAL Online and is being created in a new flexible model of creative education. Learning is designed to support a global audience of fully online, part time, postgraduate graphic design students. Launched in September 2025, the course is growing quickly and is one of a suite of new UAL courses designed in this fully online model. Your role will be varied, including teaching and assessment, supporting students and leading the academic team. You will work collaboratively with UAL Online colleagues supporting course design, recruitment and evaluation in this innovative model of creative education. To find out more about the course see: About you We are looking for someone with specialist academic and leadership experience in graphic design with a commitment to widening access and inclusive education. As an educator you will be ready to support a globally dispersed cohort to develop their graphic design practices, and to bring ethical, diverse and contemporary perspectives into the course. You'll have the teamworking and communication skills to support the staff team and embrace our collaborative hybrid working methods. As Course Leader you will be ready to address emergent and complex challenges that are inherent in this type of new, and innovative HE initiative. You will enjoy collaborative problem solving, and partnership working to support this strategic work. You don't need extensive experience of online teaching and learning, but you do need to be open to the advantages of flexible fully online delivery to widen access to Higher Education. Should you have any questions about the role please contact either: Henrietta Ross, Programme Director, Graphic Design Communication at Georgia Steele, UAL Online, Head of Education Design and Development at We are UAL University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures. To apply please click the apply button. Closing date: 23:55, 14 th April 2026. UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn - a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.
Apr 05, 2026
Full time
Senior Lecturer and Course Leader - MA Graphic Design Online The opportunity We are looking for a specialist and experienced academic to lead the new, fully online MA Graphic Design course. The role involves leading the final stages of course development, delivering teaching, and supporting the growth of the course and academic team as this exciting new course scales and becomes established. This course is developed and delivered in partnership between London College of Communication, the Graphic Design Communication Programme and UAL Online and is being created in a new flexible model of creative education. Learning is designed to support a global audience of fully online, part time, postgraduate graphic design students. Launched in September 2025, the course is growing quickly and is one of a suite of new UAL courses designed in this fully online model. Your role will be varied, including teaching and assessment, supporting students and leading the academic team. You will work collaboratively with UAL Online colleagues supporting course design, recruitment and evaluation in this innovative model of creative education. To find out more about the course see: About you We are looking for someone with specialist academic and leadership experience in graphic design with a commitment to widening access and inclusive education. As an educator you will be ready to support a globally dispersed cohort to develop their graphic design practices, and to bring ethical, diverse and contemporary perspectives into the course. You'll have the teamworking and communication skills to support the staff team and embrace our collaborative hybrid working methods. As Course Leader you will be ready to address emergent and complex challenges that are inherent in this type of new, and innovative HE initiative. You will enjoy collaborative problem solving, and partnership working to support this strategic work. You don't need extensive experience of online teaching and learning, but you do need to be open to the advantages of flexible fully online delivery to widen access to Higher Education. Should you have any questions about the role please contact either: Henrietta Ross, Programme Director, Graphic Design Communication at Georgia Steele, UAL Online, Head of Education Design and Development at We are UAL University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures. To apply please click the apply button. Closing date: 23:55, 14 th April 2026. UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn - a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.
Academics Ltd
Mental Health Teaching Assistant
Academics Ltd Hemel Hempstead, Hertfordshire
Mental Health Teaching Assistant - Hemel Hempstead Rate: 95- 105 per day Hours: 8:30am-4:00pm Temp to Perm Opportunities Available Are you looking for a rewarding role supporting young people with social, emotional and mental health (SEMH) needs? We are seeking a Mental Health Teaching Assistant to join a specialist provision in Hemel Hempstead , designed to support children with complex mental health difficulties and trauma. As a Mental Health Teaching Assistant in Northampton, you will help create a structured, nurturing environment that promotes stability, resilience, and positive learning experiences. This is a fantastic opportunity to join a dedicated team within a purpose-built setting tailored to the emotional and educational needs of each learner. Why join us as a Mental Health Teaching Assistant in Hemel Hempstead? Temp to perm pathways offering long-term career development Daily rate of 95- 105 High staff-to-student ratio within a specialist SEMH environment Access to therapeutic resources and ongoing professional support A chance to make a meaningful impact in a Northampton-based setting Key Responsibilities: Provide daily emotional and practical support to learners with SEMH needs Assist in delivering personalised learning, therapeutic sessions, and behaviour strategies Help maintain a calm, safe, and supportive learning environment Work closely with teachers, therapists, and pastoral teams to support individual needs Essential Requirement: Must have prior SEMH experience due to the complexity of needs within the setting If you're a Mental Health Teaching Assistant who is passionate, resilient, and committed to making a difference, this Hemel Hempstead role offers you the chance to grow and develop within a supportive team. Apply today to secure your next step in your career! Education and Training- Education and Training-Education and Training- Hemel Hempstead
Apr 04, 2026
Contractor
Mental Health Teaching Assistant - Hemel Hempstead Rate: 95- 105 per day Hours: 8:30am-4:00pm Temp to Perm Opportunities Available Are you looking for a rewarding role supporting young people with social, emotional and mental health (SEMH) needs? We are seeking a Mental Health Teaching Assistant to join a specialist provision in Hemel Hempstead , designed to support children with complex mental health difficulties and trauma. As a Mental Health Teaching Assistant in Northampton, you will help create a structured, nurturing environment that promotes stability, resilience, and positive learning experiences. This is a fantastic opportunity to join a dedicated team within a purpose-built setting tailored to the emotional and educational needs of each learner. Why join us as a Mental Health Teaching Assistant in Hemel Hempstead? Temp to perm pathways offering long-term career development Daily rate of 95- 105 High staff-to-student ratio within a specialist SEMH environment Access to therapeutic resources and ongoing professional support A chance to make a meaningful impact in a Northampton-based setting Key Responsibilities: Provide daily emotional and practical support to learners with SEMH needs Assist in delivering personalised learning, therapeutic sessions, and behaviour strategies Help maintain a calm, safe, and supportive learning environment Work closely with teachers, therapists, and pastoral teams to support individual needs Essential Requirement: Must have prior SEMH experience due to the complexity of needs within the setting If you're a Mental Health Teaching Assistant who is passionate, resilient, and committed to making a difference, this Hemel Hempstead role offers you the chance to grow and develop within a supportive team. Apply today to secure your next step in your career! Education and Training- Education and Training-Education and Training- Hemel Hempstead
EA - Area Director of Partnerships
Spicerhaart Group Ltd. Birmingham, Staffordshire
Overview Area Director of Partnerships (Remote Estate Agency Model) Role Title: Area Director of Partnerships Covering: West Midlands Role Purpose: The Area Director is responsible for leading, scaling, and optimising estate agency performance across a defined team and/or geographic area within our remote-working Partnership operating model. The role focuses on delivery of strategic growth as laid out in our Target Operating Model for Partnerships. Defined by recruitment and retention and development of people to create commercial growth, people leadership, compliance, and consistent service delivery, ensuring high performance without reliance on physical branches. Role Benefits: Basic salary range of £45,000 - £55,000 Per year On target earnings of up to £85,000 Per year Company Car or monthly Car Allowance Key Responsibilities Commercial Performance & Growth Deliver agreed revenue, profit, and market share targets across a defined area/team. Drive instruction levels, conversion rates, and average fee performance Analyse performance data and implement corrective action where required. Identify growth opportunities, new Partnerships, and talent expansion areas. Recruitment & Retention Attract Talent to the business, through networking, building relationships and creating a strong pipeline of candidates. Lead with a robust, fair and consistent interview process, ensure candidates fit the cultural and commercial capability of the role. Partner with internal recruitment to execute area recruitment strategies and maintain headcount at agreed levels. Ensure all new recruits receive a structured, high quality on-boarding experience. Provide mentoring and high visibility leadership, during the first 90 days of a new recruit's service. Leadership & People Management (Remote Teams) Lead, coach, and performance-manage Partners. Foster a high-performance, accountable, and collaborative remote culture Conduct regular virtual one-to-ones, performance reviews, and team meetings Execute effective recruitment, onboarding, and retention of top-performing agents. Operational Excellence Ensure consistent application of processes, systems, and best practice Act as escalation point for complex transactions, complaints, or service issues Create strong collaborative working relationships between Partners and Support services - Nexus, Marketing, Branch network, to enable efficient workflows. Monitor service standards, customer satisfaction, and brand reputation. Compliance & Risk Management Ensure full compliance with estate agency legislation, AML, GDPR, and company policies. Monitor audit outcomes and implement improvements where required. Promote a strong compliance-first culture across remote teams. Brand & Market Representation Act as a brand ambassador within the area. Build strong relationships with local partners, introducers, and stakeholders. Support marketing initiatives and localised/centralised campaigns. Maintain consistent brand standards across all Partnerships. Strategic Contribution Contribute to regional and national strategy development. Provide insight on market trends, competitor activity, and customer behaviour. Support change initiatives, technology adoption, and continuous improvement. Key Performance Indicators (KPIs) Revenue and profitability per Partnership - delivering accountability to annual branch budget. Recruit to build and maintain operational structure in line with agreed budgets. Weekly Instruction run rate/Partner. Average fee achieved at instruction and exchange. Customer satisfaction and complaint resolution. Compliance audit results. Team engagement, retention, and productivity. Skills & Competencies Essential Proven leadership experience within estate agency. Strong commercial acumen and data-driven decision making. Excellent communication and influencing skills. High emotional intelligence and coaching capability. Desirable Experience within hybrid, self-employed, or multi-branch network agency models Familiarity with CRM, digital marketing platforms, and PropTech tools. Change management or scale-up experience. Personal Attributes Self-motivated and results focused. Comfortable operating with autonomy and accountability. Adaptable and resilient in a fast-changing environment. Values-led leader who inspires/builds trust and consistency. Working Pattern Remote-first role with travel required within the area and to HQ based meetings. 40 hours a week, remote working aligned to business and customer needs. The Finer Details We are currently conducting some interviews using video software.To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.If you have a disability or special need that requires accommodation, please let our Talent Teamknow and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be.To All Recruitment Agencies:Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Spicerhaart employees or any other company location.Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Apr 04, 2026
Full time
Overview Area Director of Partnerships (Remote Estate Agency Model) Role Title: Area Director of Partnerships Covering: West Midlands Role Purpose: The Area Director is responsible for leading, scaling, and optimising estate agency performance across a defined team and/or geographic area within our remote-working Partnership operating model. The role focuses on delivery of strategic growth as laid out in our Target Operating Model for Partnerships. Defined by recruitment and retention and development of people to create commercial growth, people leadership, compliance, and consistent service delivery, ensuring high performance without reliance on physical branches. Role Benefits: Basic salary range of £45,000 - £55,000 Per year On target earnings of up to £85,000 Per year Company Car or monthly Car Allowance Key Responsibilities Commercial Performance & Growth Deliver agreed revenue, profit, and market share targets across a defined area/team. Drive instruction levels, conversion rates, and average fee performance Analyse performance data and implement corrective action where required. Identify growth opportunities, new Partnerships, and talent expansion areas. Recruitment & Retention Attract Talent to the business, through networking, building relationships and creating a strong pipeline of candidates. Lead with a robust, fair and consistent interview process, ensure candidates fit the cultural and commercial capability of the role. Partner with internal recruitment to execute area recruitment strategies and maintain headcount at agreed levels. Ensure all new recruits receive a structured, high quality on-boarding experience. Provide mentoring and high visibility leadership, during the first 90 days of a new recruit's service. Leadership & People Management (Remote Teams) Lead, coach, and performance-manage Partners. Foster a high-performance, accountable, and collaborative remote culture Conduct regular virtual one-to-ones, performance reviews, and team meetings Execute effective recruitment, onboarding, and retention of top-performing agents. Operational Excellence Ensure consistent application of processes, systems, and best practice Act as escalation point for complex transactions, complaints, or service issues Create strong collaborative working relationships between Partners and Support services - Nexus, Marketing, Branch network, to enable efficient workflows. Monitor service standards, customer satisfaction, and brand reputation. Compliance & Risk Management Ensure full compliance with estate agency legislation, AML, GDPR, and company policies. Monitor audit outcomes and implement improvements where required. Promote a strong compliance-first culture across remote teams. Brand & Market Representation Act as a brand ambassador within the area. Build strong relationships with local partners, introducers, and stakeholders. Support marketing initiatives and localised/centralised campaigns. Maintain consistent brand standards across all Partnerships. Strategic Contribution Contribute to regional and national strategy development. Provide insight on market trends, competitor activity, and customer behaviour. Support change initiatives, technology adoption, and continuous improvement. Key Performance Indicators (KPIs) Revenue and profitability per Partnership - delivering accountability to annual branch budget. Recruit to build and maintain operational structure in line with agreed budgets. Weekly Instruction run rate/Partner. Average fee achieved at instruction and exchange. Customer satisfaction and complaint resolution. Compliance audit results. Team engagement, retention, and productivity. Skills & Competencies Essential Proven leadership experience within estate agency. Strong commercial acumen and data-driven decision making. Excellent communication and influencing skills. High emotional intelligence and coaching capability. Desirable Experience within hybrid, self-employed, or multi-branch network agency models Familiarity with CRM, digital marketing platforms, and PropTech tools. Change management or scale-up experience. Personal Attributes Self-motivated and results focused. Comfortable operating with autonomy and accountability. Adaptable and resilient in a fast-changing environment. Values-led leader who inspires/builds trust and consistency. Working Pattern Remote-first role with travel required within the area and to HQ based meetings. 40 hours a week, remote working aligned to business and customer needs. The Finer Details We are currently conducting some interviews using video software.To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.If you have a disability or special need that requires accommodation, please let our Talent Teamknow and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be.To All Recruitment Agencies:Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Spicerhaart employees or any other company location.Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
CRF Administrator
NHS
CRF Administrator Go back University College London Hospitals NHS Foundation Trust The closing date is 07 April 2026 The NIHR UCLH Clinical Research Facility UCLH is a well-established Clinical Research Facility (CRF) covering two sites. The Leonard Wolfson Experimental Neurology Centre is a dedicated neuroscience experimental medicine facility at the National Hospital for Neurology and Neurosurgery (NHNN) at Queen Square (QS); and the NIHR UCLH Clinical Research Facility is a comprehensive Cancer and Medical research facility on the Bloomsbury campus (BC) at Tottenham Court Road. We are looking to recruit a self-motivated and enthusiastic Administrator to work in the reception of our Clinical Research Facility based at The Leonard Wolfson Experimental Neurology Centre at the NHNN. Main duties of the job An exciting opportunity has risen within the CRF to join as an Administrator to provide comprehensive administrative support to the Clinical Research Facility. We are seeking a highly professional and detail-oriented Administrator to join our clinical research team. This pivotal role requires exceptional organisational and interpersonal skills to ensure smooth administrative operations and provide a welcoming environment for patients, clinical staff, and visitors. The post would involve working on the reception, checking-in patients and booking their follow-ups as well as providing support to the overall smooth running of day-to-day clinics. This is a fixed-term contract of 1 year to cover maternity leave. About us University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research. We provide first-class acute and specialist services across eight sites: University College Hospital (incorporating the Elizabeth Garrett Anderson Wing) National Hospital for Neurology and Neurosurgery Royal National ENT and Eastman Dental Hospitals University College Hospital Grafton Way Building Royal London Hospital for Integrated Medicine University College Hospital Macmillan Cancer Centre The Hospital for Tropical Diseases University College Hospital at Westmoreland Street We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological,gastrointestinaland oral disease. It has world class support services including critical care, imaging, nuclearmedicineandpathology. Weare committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040. Job responsibilities For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. Come and be a part of the best NHS trust in England to work for, according to our staff UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row. UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working. To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH? Person Specification Knowledge and Qualifications Educated to degree level and/or professional qualification or equivalent experience. Experience Experience of working under minimal supervision Experience of having working relationships with clinicians, GPs, managers, consultants and other clinical staff or similar Ability to exercise discretion, tact and judgement in dealing with confidential or sensitive matters to do with patients, and when handling internal and external contacts Demonstrable experience in an administration role within the healthcare environment. Previous experience of dealing with patients appointments and booking systems Ability to manage difficult situations and to work unsupervised and use own initiative Excellent organisational skills and the ability to multi-task and manage own workload amid conflicting demands Intermediate knowledge and understanding of medical terminology Previous experience of being an administrator in a clinical research environment Skills and Abilities Excellent verbal and written communication skills, including a good telephone manner Excellent administrative and organisational skills Excellent interpersonal skills and the ability to communicate effectively with colleagues at all levels Ability to extract and collate complex quantitative and qualitative data Ability to work under minimal supervision and under own initiative Ability to work to deadlines and under pressure Ability to work as part of a team Ability to maintain adherence to written procedures Excellent IT skills , including Word, Excel, PowerPoint, Access/databases and the Internet/email Proficient in using hospital systems, including electronic records Personal Qualities Friendly and approachable Detail-focused Able to identify own training needs. Displays desire for professional and personal development Willingness and ability to participate in continuing education in relation to the role Other requirements Able to work flexibly on occasion Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. University College London Hospitals NHS Foundation Trust Address NIHR UCLH CRF at the Leonard Wolfson Experimental Neurology Centre £37,259 to £45,356 a yearPer annum inclusive of HCAS Contract Fixed term Duration 12 months Working pattern Full-time Reference number 309-UCLH-7634-A Job locations NIHR UCLH CRF at the Leonard Wolfson Experimental Neurology Centre
Apr 04, 2026
Full time
CRF Administrator Go back University College London Hospitals NHS Foundation Trust The closing date is 07 April 2026 The NIHR UCLH Clinical Research Facility UCLH is a well-established Clinical Research Facility (CRF) covering two sites. The Leonard Wolfson Experimental Neurology Centre is a dedicated neuroscience experimental medicine facility at the National Hospital for Neurology and Neurosurgery (NHNN) at Queen Square (QS); and the NIHR UCLH Clinical Research Facility is a comprehensive Cancer and Medical research facility on the Bloomsbury campus (BC) at Tottenham Court Road. We are looking to recruit a self-motivated and enthusiastic Administrator to work in the reception of our Clinical Research Facility based at The Leonard Wolfson Experimental Neurology Centre at the NHNN. Main duties of the job An exciting opportunity has risen within the CRF to join as an Administrator to provide comprehensive administrative support to the Clinical Research Facility. We are seeking a highly professional and detail-oriented Administrator to join our clinical research team. This pivotal role requires exceptional organisational and interpersonal skills to ensure smooth administrative operations and provide a welcoming environment for patients, clinical staff, and visitors. The post would involve working on the reception, checking-in patients and booking their follow-ups as well as providing support to the overall smooth running of day-to-day clinics. This is a fixed-term contract of 1 year to cover maternity leave. About us University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research. We provide first-class acute and specialist services across eight sites: University College Hospital (incorporating the Elizabeth Garrett Anderson Wing) National Hospital for Neurology and Neurosurgery Royal National ENT and Eastman Dental Hospitals University College Hospital Grafton Way Building Royal London Hospital for Integrated Medicine University College Hospital Macmillan Cancer Centre The Hospital for Tropical Diseases University College Hospital at Westmoreland Street We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological,gastrointestinaland oral disease. It has world class support services including critical care, imaging, nuclearmedicineandpathology. Weare committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040. Job responsibilities For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. Come and be a part of the best NHS trust in England to work for, according to our staff UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row. UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working. To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH? Person Specification Knowledge and Qualifications Educated to degree level and/or professional qualification or equivalent experience. Experience Experience of working under minimal supervision Experience of having working relationships with clinicians, GPs, managers, consultants and other clinical staff or similar Ability to exercise discretion, tact and judgement in dealing with confidential or sensitive matters to do with patients, and when handling internal and external contacts Demonstrable experience in an administration role within the healthcare environment. Previous experience of dealing with patients appointments and booking systems Ability to manage difficult situations and to work unsupervised and use own initiative Excellent organisational skills and the ability to multi-task and manage own workload amid conflicting demands Intermediate knowledge and understanding of medical terminology Previous experience of being an administrator in a clinical research environment Skills and Abilities Excellent verbal and written communication skills, including a good telephone manner Excellent administrative and organisational skills Excellent interpersonal skills and the ability to communicate effectively with colleagues at all levels Ability to extract and collate complex quantitative and qualitative data Ability to work under minimal supervision and under own initiative Ability to work to deadlines and under pressure Ability to work as part of a team Ability to maintain adherence to written procedures Excellent IT skills , including Word, Excel, PowerPoint, Access/databases and the Internet/email Proficient in using hospital systems, including electronic records Personal Qualities Friendly and approachable Detail-focused Able to identify own training needs. Displays desire for professional and personal development Willingness and ability to participate in continuing education in relation to the role Other requirements Able to work flexibly on occasion Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. University College London Hospitals NHS Foundation Trust Address NIHR UCLH CRF at the Leonard Wolfson Experimental Neurology Centre £37,259 to £45,356 a yearPer annum inclusive of HCAS Contract Fixed term Duration 12 months Working pattern Full-time Reference number 309-UCLH-7634-A Job locations NIHR UCLH CRF at the Leonard Wolfson Experimental Neurology Centre
Volunteer Co-Ordinator
NHS Wolverhampton, Staffordshire
To act as a Trust representative for voluntary services, to design volunteer programmes working with staff and to recruit, train and support volunteers. Voluntary Services at The Royal Wolverhampton and Walsall Healthcare NHS Trust's are a combined services, with this role operating across the group arrangement. Travel to all sites will be a requirement of this role. Main duties of the job The Postholder will support delivery Trust programmes around volunteering which aim to enhance service delivery and patient experiences The Postholder will sit within the Patient Experience team and volunteering section of the department The post holder will be accountable for their own actions and manage their own workload About us The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients. We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020. The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly. Job responsibilities To communicate often complex administrative information to staff from other departments,and external contacts To communicate complex, sensitive, contentious information with a range of stakeholders,where persuasion or negotiation is required To develop and implement plans/ work streams and to manage and organise activities To communicate with patients, but on non-clinical matters (i.e. signposting for advice andinformation). To work with the Head of Patient Voice, key stakeholders, and volunteers toco-design and co-develop volunteer programmes which complement services andenhance patient experiences, Suggesting and implementing improvements where identified To recruit, train, support and place Trust volunteers in accordance with Trust policies andprocedures. This will include placements with hospital and community settings. To assess, review and implement current processes and polices for volunteers to ensurethat they are attractive and accessible for volunteers. Readily propose changes to otherworking practices as required. To plan volunteer activities for volunteers and provide supervision. To assess volunteer needs andresolve problems when required. To liaise with key stakeholders including schools, colleges, voluntary sector and trainingorganisations to promote volunteer participation. To build relationships with Trust colleagues in wards and department being the first point ofcontact, ensuring any issues may be resolved quickly. To use software to record and audit volunteer activity To carry out regular audits on volunteering support provided and to report regularly withrecommendations on how to embed recruitment of volunteers into the day to day running ofthe Patient Experience team To promote the programme widely and across digital platforms, and to organise celebrationand reward events To provide presentations within the Trust and amongst stakeholders about the programmes To lead and supervise junior administration staff To take an active role in network of NHS Trusts involved in volunteering initiatives, sharinggood practice To lead on engagement and communication with Trust volunteers To pay particular attention to inclusion of volunteers and ensure accessibility of programmesto all To lead on the Trust specific young volunteers programme and how this may link in withtraining and career opportunities for young people To attend events around Trust volunteering, and facilitate key events in the calendar year such as Volunteers Week Person Specification Qualifications Degree or relevant experience in NHS or public sector Good standard of general education Experience/Skills Experience gained within NHS, other public sector or voluntary sector Experience of working with volunteers Experience of leading or supervising others Excellent administration skills including competent use of Microsoft Office packages Communications Skills Excellent oral and written skills, ability to engage with members of our local community, key stakeholders and staff at all levels Presentation skills and confidence with using digital communications including social media Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Apr 04, 2026
Full time
To act as a Trust representative for voluntary services, to design volunteer programmes working with staff and to recruit, train and support volunteers. Voluntary Services at The Royal Wolverhampton and Walsall Healthcare NHS Trust's are a combined services, with this role operating across the group arrangement. Travel to all sites will be a requirement of this role. Main duties of the job The Postholder will support delivery Trust programmes around volunteering which aim to enhance service delivery and patient experiences The Postholder will sit within the Patient Experience team and volunteering section of the department The post holder will be accountable for their own actions and manage their own workload About us The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients. We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020. The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly. Job responsibilities To communicate often complex administrative information to staff from other departments,and external contacts To communicate complex, sensitive, contentious information with a range of stakeholders,where persuasion or negotiation is required To develop and implement plans/ work streams and to manage and organise activities To communicate with patients, but on non-clinical matters (i.e. signposting for advice andinformation). To work with the Head of Patient Voice, key stakeholders, and volunteers toco-design and co-develop volunteer programmes which complement services andenhance patient experiences, Suggesting and implementing improvements where identified To recruit, train, support and place Trust volunteers in accordance with Trust policies andprocedures. This will include placements with hospital and community settings. To assess, review and implement current processes and polices for volunteers to ensurethat they are attractive and accessible for volunteers. Readily propose changes to otherworking practices as required. To plan volunteer activities for volunteers and provide supervision. To assess volunteer needs andresolve problems when required. To liaise with key stakeholders including schools, colleges, voluntary sector and trainingorganisations to promote volunteer participation. To build relationships with Trust colleagues in wards and department being the first point ofcontact, ensuring any issues may be resolved quickly. To use software to record and audit volunteer activity To carry out regular audits on volunteering support provided and to report regularly withrecommendations on how to embed recruitment of volunteers into the day to day running ofthe Patient Experience team To promote the programme widely and across digital platforms, and to organise celebrationand reward events To provide presentations within the Trust and amongst stakeholders about the programmes To lead and supervise junior administration staff To take an active role in network of NHS Trusts involved in volunteering initiatives, sharinggood practice To lead on engagement and communication with Trust volunteers To pay particular attention to inclusion of volunteers and ensure accessibility of programmesto all To lead on the Trust specific young volunteers programme and how this may link in withtraining and career opportunities for young people To attend events around Trust volunteering, and facilitate key events in the calendar year such as Volunteers Week Person Specification Qualifications Degree or relevant experience in NHS or public sector Good standard of general education Experience/Skills Experience gained within NHS, other public sector or voluntary sector Experience of working with volunteers Experience of leading or supervising others Excellent administration skills including competent use of Microsoft Office packages Communications Skills Excellent oral and written skills, ability to engage with members of our local community, key stakeholders and staff at all levels Presentation skills and confidence with using digital communications including social media Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Senior Managing Scientist - Residues
Exponent, Inc Harrogate, Yorkshire
About Exponent Exponentis the only premium engineering and scientific consulting firm with the depth and breadth of expertise to solve our clients' most profoundly unique, unprecedented, and urgent challenges. Our vision is to engage multidisciplinary teams of science, engineering, and regulatory experts to empower our clients with solutions that create a safer, healthier, more sustainable world. For over five decades, we've connected the lessons of past failures with tomorrow's solutions to advise clients as they innovate technologically complex products and processes, ensure the safety and health of their users, and address the challenges of sustainability. Join our team of experts with degrees from top programs at over 500 universities and extensive experience spanning a variety of industries. At Exponent, you'll contribute to the diverse pool of ideas, talents, backgrounds, and experiences that drives our collaborative teamwork and breakthrough insights. Plus, we help you grow your career through mentoring, sponsorship, and a culture of learning. Thanks for your interest in joining our team! Key statistics: 950+ Consultants 640+ Ph.D.s 90+ Disciplines 30+ Offices globally Our Opportunity We are currently seekinga Senior Managing Scientist- Residuesfor ourChemical Regulation and Food Safety Practicein Harrogate (UK), Nottingham (UK), London (UK), Dublin (IE), Mannheim (DE) or Basel (SW) offices; homeworking will also be considered. In this role you will work as part of the Pesticide Residues/dietary exposure team. You will be responsible for Contributing to a leadership role in our highly skilled existing pesticide residues specialist team Providinghigh-level strategic advice to Exponent's clients on questions around pesticides residues, dietary safety and registration of agrochemicals, biocides and other chemicals Interpretatingregulations and guidelines relating to agrochemical registration and MRL/import tolerance-setting, especially in the EU Managing and working on a range of projects, working closely with internal project managers and external clients Managing, training and developingcolleagues Interpreting and summarising data from scientific studies, drawing sound scientific and regulatory conclusions to prepare high-quality regulatory submission documents and other responses or inputs to authorities on behalf of client companies Developing a trusted reputation with a base of client contacts including discussions relating to Exponent's wide range of services Line management of staff You will have the following skills and qualifications B.Sc. degree or equivalent in a chemical discipline Excellent technical background relating to pesticide residues and dietary exposure In-depth understanding of regulatory/authorisation procedures for crop-protection chemicals, especially in the EU Excellent written and verbal communication skills Strong team working and leadership skills Sound judgement Decision-making ability Where you do not already have this, motivation to establish a reputation as an expert consultant Desirable experience or knowledge would include any of: The metabolism of organic compounds in plants or animals Analytical chemistry, especially of crop-protection chemicals The principles of exposure characterisation and risk assessment Placement and conduct of scientific studies under GLP Interpretation of data from scientific studies Applicants are encouraged to submit a CV (Curriculum Vitae) with publications (feel free to include publications that are in review or pending) not restricted to 1 page . To learn more about life at Exponent and our impact, please visit the following links: Attracting, inspiring, developing, and rewarding exceptional people with diverse backgrounds and expertise are central to our corporate culture. Our diverse team allows us to provide better value to our clients and enjoy an enriched work environment. Our firm is committed to offering a variety of programs and resources to support health and well-being. We believe that providing competitive benefits as well as compensation and recognition programs empowers our staff to do work that makes a difference. Work Environment At Exponent, we have found that in-person interactions deepen employee engagement and are crucial for development, for realizing the full potential of our talented and diverse teams, and for building a more inclusive workplace where all have a sense of belonging. In our offices, you can expect a supportive culture and a collaborative, dynamic, multi-disciplinary work environment. Our consultants engage in-person in the office unless they are traveling for client work or other business activities. We value the rich lives our colleagues enjoy outside of work and understand that work/life balance is critical to our employees and their well-being. Consultants have the autonomy to balance their work and personal schedules so you can meet with clients, visit inspection sites, attend conferences, and make time for priorities outside of work, too. It is this flexible, agile work style and working hours that allow our teams to drive innovation and results in their own ways, while meeting the needs of clients. Benefits you will enjoy Exponent is a proud equal opportunity employer. If you need assistance or accommodation due to a disability, you may email us at . Job Locations UK-North Yorkshire-Harrogate UK-Nottingham UK-London IE-Fingal-Blanchardstown CH-Basel DE-Mannheim
Apr 04, 2026
Full time
About Exponent Exponentis the only premium engineering and scientific consulting firm with the depth and breadth of expertise to solve our clients' most profoundly unique, unprecedented, and urgent challenges. Our vision is to engage multidisciplinary teams of science, engineering, and regulatory experts to empower our clients with solutions that create a safer, healthier, more sustainable world. For over five decades, we've connected the lessons of past failures with tomorrow's solutions to advise clients as they innovate technologically complex products and processes, ensure the safety and health of their users, and address the challenges of sustainability. Join our team of experts with degrees from top programs at over 500 universities and extensive experience spanning a variety of industries. At Exponent, you'll contribute to the diverse pool of ideas, talents, backgrounds, and experiences that drives our collaborative teamwork and breakthrough insights. Plus, we help you grow your career through mentoring, sponsorship, and a culture of learning. Thanks for your interest in joining our team! Key statistics: 950+ Consultants 640+ Ph.D.s 90+ Disciplines 30+ Offices globally Our Opportunity We are currently seekinga Senior Managing Scientist- Residuesfor ourChemical Regulation and Food Safety Practicein Harrogate (UK), Nottingham (UK), London (UK), Dublin (IE), Mannheim (DE) or Basel (SW) offices; homeworking will also be considered. In this role you will work as part of the Pesticide Residues/dietary exposure team. You will be responsible for Contributing to a leadership role in our highly skilled existing pesticide residues specialist team Providinghigh-level strategic advice to Exponent's clients on questions around pesticides residues, dietary safety and registration of agrochemicals, biocides and other chemicals Interpretatingregulations and guidelines relating to agrochemical registration and MRL/import tolerance-setting, especially in the EU Managing and working on a range of projects, working closely with internal project managers and external clients Managing, training and developingcolleagues Interpreting and summarising data from scientific studies, drawing sound scientific and regulatory conclusions to prepare high-quality regulatory submission documents and other responses or inputs to authorities on behalf of client companies Developing a trusted reputation with a base of client contacts including discussions relating to Exponent's wide range of services Line management of staff You will have the following skills and qualifications B.Sc. degree or equivalent in a chemical discipline Excellent technical background relating to pesticide residues and dietary exposure In-depth understanding of regulatory/authorisation procedures for crop-protection chemicals, especially in the EU Excellent written and verbal communication skills Strong team working and leadership skills Sound judgement Decision-making ability Where you do not already have this, motivation to establish a reputation as an expert consultant Desirable experience or knowledge would include any of: The metabolism of organic compounds in plants or animals Analytical chemistry, especially of crop-protection chemicals The principles of exposure characterisation and risk assessment Placement and conduct of scientific studies under GLP Interpretation of data from scientific studies Applicants are encouraged to submit a CV (Curriculum Vitae) with publications (feel free to include publications that are in review or pending) not restricted to 1 page . To learn more about life at Exponent and our impact, please visit the following links: Attracting, inspiring, developing, and rewarding exceptional people with diverse backgrounds and expertise are central to our corporate culture. Our diverse team allows us to provide better value to our clients and enjoy an enriched work environment. Our firm is committed to offering a variety of programs and resources to support health and well-being. We believe that providing competitive benefits as well as compensation and recognition programs empowers our staff to do work that makes a difference. Work Environment At Exponent, we have found that in-person interactions deepen employee engagement and are crucial for development, for realizing the full potential of our talented and diverse teams, and for building a more inclusive workplace where all have a sense of belonging. In our offices, you can expect a supportive culture and a collaborative, dynamic, multi-disciplinary work environment. Our consultants engage in-person in the office unless they are traveling for client work or other business activities. We value the rich lives our colleagues enjoy outside of work and understand that work/life balance is critical to our employees and their well-being. Consultants have the autonomy to balance their work and personal schedules so you can meet with clients, visit inspection sites, attend conferences, and make time for priorities outside of work, too. It is this flexible, agile work style and working hours that allow our teams to drive innovation and results in their own ways, while meeting the needs of clients. Benefits you will enjoy Exponent is a proud equal opportunity employer. If you need assistance or accommodation due to a disability, you may email us at . Job Locations UK-North Yorkshire-Harrogate UK-Nottingham UK-London IE-Fingal-Blanchardstown CH-Basel DE-Mannheim
Energy and Environment Officer
The Norwich BioScience Institutes Colney, Norfolk
Overview To support the delivery of environment and sustainability activities within the institutes and NBI Partnership to provide a streamlined approach to sustainability, environment and energy management. To assist the Energy and Environmental Manager with data collection and analysis for statutory and voluntary reporting, and to assist with the improvement or maintenance of environmental management systems to ensure ongoing legislative compliance and certification under accreditations such as ISO14001 and LEAF. To support NBI in all areas of environment and sustainability engagement including waste, water, energy, procurement, travel and greenhouse gas emissions. Key Relationships Accountable to: Energy and Environmental Manager. Close working relationship with Facilities, laboratory managers, HSEQ and all NBI building users. Main Activities & Responsibilities Assist with implementation and development of environmental management system and processes that meet ISO14001 standards. Conduct monitoring, analysis and reporting of NBI environmental performance through the collection, collation and interpretation of environment and sustainability data. Participate in internal environment and sustainability audits including statutory compliance. Support the delivery and implementation of environmental strategies across NBI. Identify opportunities/initiatives that provide benefits across diverse environmental objectives such as energy use, waste, water and biodiversity, aiming to provide savings or improvements. Assist with delivery and implementation of an NBI environmental engagement plan, working with key stakeholders to raise awareness of NBI environmental impacts and sustainable solutions to drive change and continual improvement. Lead training, communication and engagement initiatives, work with key stakeholders to drive culture change throughout the organisation. Engage with external stakeholders including local council, charities and government agencies. As agreed with line manager, any other duties commensurate with the nature of the role. Person Profile Education & Qualifications Educated to GCSE level or equivalent - Essential. Sustainability and/or Environmental Management qualification such as NEBOSH Environmental - Essential. A degree in relevant subject: Engineering, Environmental Science - Essential. Specialist Knowledge & Skills Good presentation skills, report writing - Essential. Excellent analytical skills and ability to interpret complex datasets - Essential. Examples of communication skills such as graphic design, creative writing or marketing to generate engaging collateral for different stakeholder groups - Essential. Experience of working in sustainability or energy management - Essential. Previous experience within sustainability related projects and/or tasks - Essential. Experience in the collection and collation of complex data and information gathering - Essential. Experience of creating, utilising and understanding Excel and/or PowerBi to analyse data or generate insights - Essential. Experience of working both alone and within a team - Essential. Previous experience working with Environmental Management Systems (ISO14001) - Desirable. Previous experience working with building Energy Management Systems or low carbon technologies - Desirable. Interpersonal & Communication Skills Good interpersonal skills, with the ability to work as part of a team - Essential. Able to work proactively highlighting opportunities for improvement where necessary - Essential. Excellent communication skills, both written and oral, including the ability to present complex information with clarity - Essential. Additional Requirements Attention to detail - Essential. Willingness to work outside standard working hours when required - Essential. Highly organised, able to handle the management of multiple ongoing projects and tasks simultaneously - Essential. Promotes equality and values diversity - Essential. Willingness to embrace the expected values and behaviours of all staff at the Partnership, ensuring it is a great place to work - Essential. Able to present a positive image of self and the Partnership - Essential. Enthusiasm to learn new skills and approaches - Essential. Comfortable working in changing environments and adapting to new responsibilities - Essential. Who We Are The NBI Partnership provides non scientific services to the John Innes Centre (JIC), Quadram Institute Bioscience (QIB), Earlham Institute (EI) and The Sainsbury Laboratory (TSL). All of these organisations carry out scientific research funded by the UK Government, European Union, Charitable and Industrial Sponsors. The Partnership employs around 140 staff to cater for the needs of approximately 1100 Research Staff, Students and Visiting Scientists who are all located in close proximity on the Norwich Research Park. The John Innes Centre, Quadram Institute Bioscience, the Earlham Institute and The Sainsbury Laboratory are registered charities and are Equal Opportunity Employers. Energy and Environment Officer The Norwich Bioscience Institutes Partnership (NBIP) has an exciting opportunity for a motivated and analytical Energy and Environment Officer to support the delivery of environmental and sustainability initiatives across the NBI Partnership. This is a fantastic opportunity to play a key role in improving environmental performance, supporting groundbreaking research, and contributing directly to tackling climate change. Background The Norwich Bioscience Institutes are a cluster of internationally renowned research organisations, working to tackle major challenges of the 21st Century - the sustainability of our environment, our food supplies and healthy ageing. The NBI Partnership provides high quality, non scientific support services for the diverse community of staff, students and visiting workers at the Institutes (the Earlham Institute, John Innes Centre, The Sainsbury Laboratory and Quadram Institute Bioscience) and for the NBI Partnership. Role Reporting to the Energy and Environmental Manager, you will support sustainability, energy, and environmental management activities across multiple institutes. You'll contribute to compliance actions or statutory/voluntary reporting, help maintain ISO14001 accreditation, and drive initiatives across waste, water, energy, procurement, travel, and greenhouse gas emissions. The role will be dynamic and adaptable across the broad range of environmental impacts and challenges encountered across the site, and would suit someone with a desire to build deep skills and broad experience in the environmental or energy sector. You will be detail oriented, proactive, and passionate about sustainability, with strong analytical and communication skills. Key Responsibilities Supporting the development and maintenance of ISO14001 environmental management systems. Collecting, analysing, and reporting complex sustainability and environmental data. Assisting with internal audits and statutory compliance monitoring. Identifying and supporting delivery of energy saving and environmental improvement projects. Leading engagement, training, and awareness initiatives to drive culture change. Collaborating with facilities teams, laboratory managers, health & safety functions, and external stakeholders. Essential Qualifications & Skills Degree in environmental science, engineering, maths, geography, or related field OR GCSE level education (or equivalent) plus NEBOSH Environmental qualification. Experience collecting and analysing complex data. Strong Excel and/or Power BI skills. Experience in sustainability or energy management. Experience contributing to environmental management systems or equivalent ISO accreditation (e.g., ISO14001). Excellent written and verbal communication skills. Ability to manage multiple projects and work independently and collaboratively. Strong organisational skills and attention to detail. Why Join Us Play a central role in improving environmental performance across leading research institutes. Develop a broad professional portfolio in sustainability and energy management. Gain hands on experience across diverse environmental projects. Access training and professional development opportunities. Work with a wide range of internal and external stakeholders. If you are passionate about building a more sustainable future and want to contribute to meaningful environmental change, we would love to hear from you. Additional Information Salary on appointment will be within the range £28,890 to £35,670 per annum depending on qualifications and experience. This is a full time, permanent role. This role does not meet the full salary requirements set by UKVI to allow for visa sponsorship. However, some individuals may still be eligible for visa sponsorship depending on their personal circumstances. If you require visa sponsorship, please check eligibility before applying. The occupation code for this role is 2152, which is not on the immigration salary list. The NBI Partnership is an equal opportunities and disability confident employer. We are committed to attracting, recruiting and retaining the best talent, and welcome all applications. . click apply for full job details
Apr 04, 2026
Full time
Overview To support the delivery of environment and sustainability activities within the institutes and NBI Partnership to provide a streamlined approach to sustainability, environment and energy management. To assist the Energy and Environmental Manager with data collection and analysis for statutory and voluntary reporting, and to assist with the improvement or maintenance of environmental management systems to ensure ongoing legislative compliance and certification under accreditations such as ISO14001 and LEAF. To support NBI in all areas of environment and sustainability engagement including waste, water, energy, procurement, travel and greenhouse gas emissions. Key Relationships Accountable to: Energy and Environmental Manager. Close working relationship with Facilities, laboratory managers, HSEQ and all NBI building users. Main Activities & Responsibilities Assist with implementation and development of environmental management system and processes that meet ISO14001 standards. Conduct monitoring, analysis and reporting of NBI environmental performance through the collection, collation and interpretation of environment and sustainability data. Participate in internal environment and sustainability audits including statutory compliance. Support the delivery and implementation of environmental strategies across NBI. Identify opportunities/initiatives that provide benefits across diverse environmental objectives such as energy use, waste, water and biodiversity, aiming to provide savings or improvements. Assist with delivery and implementation of an NBI environmental engagement plan, working with key stakeholders to raise awareness of NBI environmental impacts and sustainable solutions to drive change and continual improvement. Lead training, communication and engagement initiatives, work with key stakeholders to drive culture change throughout the organisation. Engage with external stakeholders including local council, charities and government agencies. As agreed with line manager, any other duties commensurate with the nature of the role. Person Profile Education & Qualifications Educated to GCSE level or equivalent - Essential. Sustainability and/or Environmental Management qualification such as NEBOSH Environmental - Essential. A degree in relevant subject: Engineering, Environmental Science - Essential. Specialist Knowledge & Skills Good presentation skills, report writing - Essential. Excellent analytical skills and ability to interpret complex datasets - Essential. Examples of communication skills such as graphic design, creative writing or marketing to generate engaging collateral for different stakeholder groups - Essential. Experience of working in sustainability or energy management - Essential. Previous experience within sustainability related projects and/or tasks - Essential. Experience in the collection and collation of complex data and information gathering - Essential. Experience of creating, utilising and understanding Excel and/or PowerBi to analyse data or generate insights - Essential. Experience of working both alone and within a team - Essential. Previous experience working with Environmental Management Systems (ISO14001) - Desirable. Previous experience working with building Energy Management Systems or low carbon technologies - Desirable. Interpersonal & Communication Skills Good interpersonal skills, with the ability to work as part of a team - Essential. Able to work proactively highlighting opportunities for improvement where necessary - Essential. Excellent communication skills, both written and oral, including the ability to present complex information with clarity - Essential. Additional Requirements Attention to detail - Essential. Willingness to work outside standard working hours when required - Essential. Highly organised, able to handle the management of multiple ongoing projects and tasks simultaneously - Essential. Promotes equality and values diversity - Essential. Willingness to embrace the expected values and behaviours of all staff at the Partnership, ensuring it is a great place to work - Essential. Able to present a positive image of self and the Partnership - Essential. Enthusiasm to learn new skills and approaches - Essential. Comfortable working in changing environments and adapting to new responsibilities - Essential. Who We Are The NBI Partnership provides non scientific services to the John Innes Centre (JIC), Quadram Institute Bioscience (QIB), Earlham Institute (EI) and The Sainsbury Laboratory (TSL). All of these organisations carry out scientific research funded by the UK Government, European Union, Charitable and Industrial Sponsors. The Partnership employs around 140 staff to cater for the needs of approximately 1100 Research Staff, Students and Visiting Scientists who are all located in close proximity on the Norwich Research Park. The John Innes Centre, Quadram Institute Bioscience, the Earlham Institute and The Sainsbury Laboratory are registered charities and are Equal Opportunity Employers. Energy and Environment Officer The Norwich Bioscience Institutes Partnership (NBIP) has an exciting opportunity for a motivated and analytical Energy and Environment Officer to support the delivery of environmental and sustainability initiatives across the NBI Partnership. This is a fantastic opportunity to play a key role in improving environmental performance, supporting groundbreaking research, and contributing directly to tackling climate change. Background The Norwich Bioscience Institutes are a cluster of internationally renowned research organisations, working to tackle major challenges of the 21st Century - the sustainability of our environment, our food supplies and healthy ageing. The NBI Partnership provides high quality, non scientific support services for the diverse community of staff, students and visiting workers at the Institutes (the Earlham Institute, John Innes Centre, The Sainsbury Laboratory and Quadram Institute Bioscience) and for the NBI Partnership. Role Reporting to the Energy and Environmental Manager, you will support sustainability, energy, and environmental management activities across multiple institutes. You'll contribute to compliance actions or statutory/voluntary reporting, help maintain ISO14001 accreditation, and drive initiatives across waste, water, energy, procurement, travel, and greenhouse gas emissions. The role will be dynamic and adaptable across the broad range of environmental impacts and challenges encountered across the site, and would suit someone with a desire to build deep skills and broad experience in the environmental or energy sector. You will be detail oriented, proactive, and passionate about sustainability, with strong analytical and communication skills. Key Responsibilities Supporting the development and maintenance of ISO14001 environmental management systems. Collecting, analysing, and reporting complex sustainability and environmental data. Assisting with internal audits and statutory compliance monitoring. Identifying and supporting delivery of energy saving and environmental improvement projects. Leading engagement, training, and awareness initiatives to drive culture change. Collaborating with facilities teams, laboratory managers, health & safety functions, and external stakeholders. Essential Qualifications & Skills Degree in environmental science, engineering, maths, geography, or related field OR GCSE level education (or equivalent) plus NEBOSH Environmental qualification. Experience collecting and analysing complex data. Strong Excel and/or Power BI skills. Experience in sustainability or energy management. Experience contributing to environmental management systems or equivalent ISO accreditation (e.g., ISO14001). Excellent written and verbal communication skills. Ability to manage multiple projects and work independently and collaboratively. Strong organisational skills and attention to detail. Why Join Us Play a central role in improving environmental performance across leading research institutes. Develop a broad professional portfolio in sustainability and energy management. Gain hands on experience across diverse environmental projects. Access training and professional development opportunities. Work with a wide range of internal and external stakeholders. If you are passionate about building a more sustainable future and want to contribute to meaningful environmental change, we would love to hear from you. Additional Information Salary on appointment will be within the range £28,890 to £35,670 per annum depending on qualifications and experience. This is a full time, permanent role. This role does not meet the full salary requirements set by UKVI to allow for visa sponsorship. However, some individuals may still be eligible for visa sponsorship depending on their personal circumstances. If you require visa sponsorship, please check eligibility before applying. The occupation code for this role is 2152, which is not on the immigration salary list. The NBI Partnership is an equal opportunities and disability confident employer. We are committed to attracting, recruiting and retaining the best talent, and welcome all applications. . click apply for full job details
University of Kent
GALS-005-26 - Head of Appeals, Conduct and Complaints
University of Kent Canterbury, Kent
Are you an experienced leader with significant involvement in conducting investigations into complaints, appeals or conduct matters, preferably gained in a higher education environment? Are you motivated by delivering improvement, shaping policy and leading a service that supports fair outcomes for students? We are seeking a forward-thinking and strategic manager to oversee our approach to student appeals, conduct and complaints. This pivotal role provides strategic direction, ensures regulatory compliance, and champions a high quality, student focused service. This includes having oversight for all case investigations relating to appeals, disciplinary matters and complaints. A key part of the role involves managing risk across a varied and often complex caseload. You will be able to demonstrate sound judgement, resilience and the ability to respond calmly and professionally in high stakes situations. You will be adept at re prioritising under pressure while maintaining service standards and safeguarding the wellbeing of individuals involved. As Head of Appeals, Conduct and Complaints, you can expect to get involved in: Leading and developing the team in the Appeals, Conduct and Complaints Office (ACCO) Implementing continuous improvement to policies and procedures, and ensuring compliance with regulatory or legal requirements and good practice guidance Overseeing all case investigations, including appeals, disciplinary matters and complaints, ensuring that processes are fair, consistent and aligned with sector expectations Handling cases that may involve risk of harm to individuals and associated risk to the reputation of the University What you will bring to the role? A professional qualification or relevant degree (e.g., law, customer service, conflict resolution) or equivalent Significant experience of investigating complaints, appeals or conduct matters, ideally in the Higher Education (HE) sector Proven professional leadership in a comparable HE or regulatory environment Awareness of the challenges and strategic issues facing the HE sector If you have the skills and experience we are looking for, along with an interest in driving a student focused service underpinned by robust policy, strong governance and sector best practice, we would love to hear from you. What we can offer in return: As a member of our team, you can expect a friendly, open and collaborative working environment and support in your development and wellbeing. You'll enjoy a range of great staff benefits including: Hybrid working options allowing a flexible blend of office and home working (to be agreed in line with business needs) 43 days' leave per year (personal leave, bank holidays and additional days allocated for the Christmas period, pro rata for part time staff) Excellent pension scheme with generous employer contributions Corporate employee funded healthcare plan, in partnership with Benenden Health For more information about what you can look forward to if you join us, visit our dedicated webpage: Working at Kent We are ambitious for our people, our communities and the region we serve - join us in making the world a better place. Visit our website for more on who we are: Please see the links below to view the full job description and to apply for this post. For further information regarding the application process, please contact quoting reference number GALS-005-26. DBS Requirement - please note, a Disclosure and Barring Services (DBS) check will be required for this role. We prioritise applications from current University of Kent redeemployees. We will let you know if this post is to be filled by a redeployee as, in this instance, your application will unfortunately not be taken forward. We know applicants may use AI tools to help prepare job applications. For guidance on how to use AI responsibly and effectively, see: Using AI in your job application Applications must be made via the University's online application system; CVs or details sent directly to the department or via email cannot be considered. The University of Kent values diversity and promotes equality at all levels.
Apr 04, 2026
Full time
Are you an experienced leader with significant involvement in conducting investigations into complaints, appeals or conduct matters, preferably gained in a higher education environment? Are you motivated by delivering improvement, shaping policy and leading a service that supports fair outcomes for students? We are seeking a forward-thinking and strategic manager to oversee our approach to student appeals, conduct and complaints. This pivotal role provides strategic direction, ensures regulatory compliance, and champions a high quality, student focused service. This includes having oversight for all case investigations relating to appeals, disciplinary matters and complaints. A key part of the role involves managing risk across a varied and often complex caseload. You will be able to demonstrate sound judgement, resilience and the ability to respond calmly and professionally in high stakes situations. You will be adept at re prioritising under pressure while maintaining service standards and safeguarding the wellbeing of individuals involved. As Head of Appeals, Conduct and Complaints, you can expect to get involved in: Leading and developing the team in the Appeals, Conduct and Complaints Office (ACCO) Implementing continuous improvement to policies and procedures, and ensuring compliance with regulatory or legal requirements and good practice guidance Overseeing all case investigations, including appeals, disciplinary matters and complaints, ensuring that processes are fair, consistent and aligned with sector expectations Handling cases that may involve risk of harm to individuals and associated risk to the reputation of the University What you will bring to the role? A professional qualification or relevant degree (e.g., law, customer service, conflict resolution) or equivalent Significant experience of investigating complaints, appeals or conduct matters, ideally in the Higher Education (HE) sector Proven professional leadership in a comparable HE or regulatory environment Awareness of the challenges and strategic issues facing the HE sector If you have the skills and experience we are looking for, along with an interest in driving a student focused service underpinned by robust policy, strong governance and sector best practice, we would love to hear from you. What we can offer in return: As a member of our team, you can expect a friendly, open and collaborative working environment and support in your development and wellbeing. You'll enjoy a range of great staff benefits including: Hybrid working options allowing a flexible blend of office and home working (to be agreed in line with business needs) 43 days' leave per year (personal leave, bank holidays and additional days allocated for the Christmas period, pro rata for part time staff) Excellent pension scheme with generous employer contributions Corporate employee funded healthcare plan, in partnership with Benenden Health For more information about what you can look forward to if you join us, visit our dedicated webpage: Working at Kent We are ambitious for our people, our communities and the region we serve - join us in making the world a better place. Visit our website for more on who we are: Please see the links below to view the full job description and to apply for this post. For further information regarding the application process, please contact quoting reference number GALS-005-26. DBS Requirement - please note, a Disclosure and Barring Services (DBS) check will be required for this role. We prioritise applications from current University of Kent redeemployees. We will let you know if this post is to be filled by a redeployee as, in this instance, your application will unfortunately not be taken forward. We know applicants may use AI tools to help prepare job applications. For guidance on how to use AI responsibly and effectively, see: Using AI in your job application Applications must be made via the University's online application system; CVs or details sent directly to the department or via email cannot be considered. The University of Kent values diversity and promotes equality at all levels.
BDO UK LLP
Corporate Tax Associate Director
BDO UK LLP Tinsley Green, Sussex
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long lasting relationships. You'll be someone who can work pro actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Demonstrate excellence of service to clients and build strong relationships both internally and externally; act as a major point of contact within the firm. Provide tax compliance and advisory services to a wide range of clients, in some cases using resource from a shared service team or via technology tools. Manage a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Understand potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person. Counsel, appraise, develop and motivate staff as appropriate Coaching and developing junior members of staff to lead a culture of team development Support, train, mentor and advise others. Lead large and/or complex projects You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state of the art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 04, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long lasting relationships. You'll be someone who can work pro actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Demonstrate excellence of service to clients and build strong relationships both internally and externally; act as a major point of contact within the firm. Provide tax compliance and advisory services to a wide range of clients, in some cases using resource from a shared service team or via technology tools. Manage a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Understand potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person. Counsel, appraise, develop and motivate staff as appropriate Coaching and developing junior members of staff to lead a culture of team development Support, train, mentor and advise others. Lead large and/or complex projects You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state of the art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
NHS Professionals
Enterprise COO: Growth, Ops & Digital Transformation
NHS Professionals Hemel Hempstead, Hertfordshire
About The Role NHS Professionals is recruiting an Enterprise Chief Operating Officer. As the Enterprise Chief Operating Officer (COO) you will be responsible for driving operational excellence, efficiency, andscalable growth across the organisation. This is a key member of the Executive Committee, and as the COO, you will be responsible for overseeing end-to-end business revenue and operations, to ensure NHS Professionals delivers profitableand high-quality staffing solutions to clients. The role of Enterprise COO will work closely with the CEO to develop and implement a high-performing, data-driven, andcustomer-centric revenue delivery model that supports sustainable growth, strengthens commercialperformance, and embeds a culture of continuous improvement. Responsibilities include; Overseeing the day-to-day operations and effective functioning of the business, ensuring NHSP remainsthe provider of choice for NHS Trusts and flexible workers Partner with the CEO to shape the business strategy, translating the vision into actionable plans Optimise performance and drive overall growth and profitability Accelerate the use of technology to deliver continued improvement and client satisfaction Lead innovation in client acquisition and retention, revenue and margin deliveryJob Description Build a strong external image for NHS Professionals and create opportunities to enhance the profileof its services Anticipate, review and evaluate opportunities and threats in the external environment andmaintain the competitiveness and adaptability of the company Develop and maintain constructive relationships with a variety of partners in the health system andcentral government, including NHS Trusts, Department of Health & Social Care, and NHS England About The Candidate To be successful in this post you will need to demonstrate; Masters Degree level or equivalentprofessional qualification and/or workexperienceExperience Proven experience working at Board level Proven experience as a Chief OperationsOfficer or in a similarly senior role Strong understanding of digital and businessoperations functions Experience in operational delivery at scale Demonstrable competency in strategicplanning and digital business development Experience in managing complexprogrammes and leading cross-functionalteams Significant experience of directing andinfluencing functions across an enterprise Technological Proficiency: understanding oftechnologies and business processes Strategic vision and the ability to aligninitiatives, business objectives and long-termgoals Change and portfolio management Customer Experience focus Knowledge of industry regulations andcompliance requirements Excellent interpersonal and communicationskills Strong problem-solving and decision-makingabilities High drive with the ability to work cohesively/ collaboratively within the ExecutiveCommittee Agility and adaptability About Us In return for your commitment, we will offer you some fantastic benefits: Generous annual leave allowance with the ability to buy and sell - 27 days per year, plus bank holidays A commitment to talent management & development Values Star of the Month! - Our star of the month award enables you to recognise colleagues or teams that have gone the extra mile and they could win £100 worth of shopping vouchers Pension - We'll contribute up to 10% towards your pension if you join our stakeholder pension scheme Life Assurance Group Income Protection Wellbeing Programme Employee Assistance Programme Employee Engagement & discounts platform About Us: NHS Professionals (NHSP) run the largest NHS flexible staff bank, placing highly skilled temporary workers in NHS Trusts to meet their short, medium and long-term needs. Uniquely we are owned by the Department of Health and Social Care and we therefore reinvest any surplus we make directly back into the NHS . NHSP is committed to being an inclusive employer of choice, working with a variety of partner organisations which provide valuable insights and best practice. We are accredited as a Top Employer by the Top Employers Institute and recognised as one of the Sunday Times Best Places to Work . As part of our ongoing commitment to equity, diversity and inclusion, we have been awarded the Race Equality Code Quality Markand are a signatory of Disability Confident , Menopause Pledge and Mental Health at Work Commitment . Equality, Diversity & Inclusion (EDI) As part of our commitment to EDI, as well as having a number of related staff support networks and calendar of activities, NHS professionals is also working to the following aims: To ensure we become an inclusive recruiter of choice, encompassing a fully diverse workforce, which truly reflects society To proactively embed the EDI agenda, in a meaningful way, in all that it does To create a psychologically safe environment in which everyone can thrive and be at their best To actively support and Include disabled people as part of our commitment to the Disability Confident scheme, including offering an interview to applicants to who meet the minimum criteria and choose to apply under the scheme. We particularly welcome applications from people from minority groups and will provide support to ensure an equitable process.
Apr 04, 2026
Full time
About The Role NHS Professionals is recruiting an Enterprise Chief Operating Officer. As the Enterprise Chief Operating Officer (COO) you will be responsible for driving operational excellence, efficiency, andscalable growth across the organisation. This is a key member of the Executive Committee, and as the COO, you will be responsible for overseeing end-to-end business revenue and operations, to ensure NHS Professionals delivers profitableand high-quality staffing solutions to clients. The role of Enterprise COO will work closely with the CEO to develop and implement a high-performing, data-driven, andcustomer-centric revenue delivery model that supports sustainable growth, strengthens commercialperformance, and embeds a culture of continuous improvement. Responsibilities include; Overseeing the day-to-day operations and effective functioning of the business, ensuring NHSP remainsthe provider of choice for NHS Trusts and flexible workers Partner with the CEO to shape the business strategy, translating the vision into actionable plans Optimise performance and drive overall growth and profitability Accelerate the use of technology to deliver continued improvement and client satisfaction Lead innovation in client acquisition and retention, revenue and margin deliveryJob Description Build a strong external image for NHS Professionals and create opportunities to enhance the profileof its services Anticipate, review and evaluate opportunities and threats in the external environment andmaintain the competitiveness and adaptability of the company Develop and maintain constructive relationships with a variety of partners in the health system andcentral government, including NHS Trusts, Department of Health & Social Care, and NHS England About The Candidate To be successful in this post you will need to demonstrate; Masters Degree level or equivalentprofessional qualification and/or workexperienceExperience Proven experience working at Board level Proven experience as a Chief OperationsOfficer or in a similarly senior role Strong understanding of digital and businessoperations functions Experience in operational delivery at scale Demonstrable competency in strategicplanning and digital business development Experience in managing complexprogrammes and leading cross-functionalteams Significant experience of directing andinfluencing functions across an enterprise Technological Proficiency: understanding oftechnologies and business processes Strategic vision and the ability to aligninitiatives, business objectives and long-termgoals Change and portfolio management Customer Experience focus Knowledge of industry regulations andcompliance requirements Excellent interpersonal and communicationskills Strong problem-solving and decision-makingabilities High drive with the ability to work cohesively/ collaboratively within the ExecutiveCommittee Agility and adaptability About Us In return for your commitment, we will offer you some fantastic benefits: Generous annual leave allowance with the ability to buy and sell - 27 days per year, plus bank holidays A commitment to talent management & development Values Star of the Month! - Our star of the month award enables you to recognise colleagues or teams that have gone the extra mile and they could win £100 worth of shopping vouchers Pension - We'll contribute up to 10% towards your pension if you join our stakeholder pension scheme Life Assurance Group Income Protection Wellbeing Programme Employee Assistance Programme Employee Engagement & discounts platform About Us: NHS Professionals (NHSP) run the largest NHS flexible staff bank, placing highly skilled temporary workers in NHS Trusts to meet their short, medium and long-term needs. Uniquely we are owned by the Department of Health and Social Care and we therefore reinvest any surplus we make directly back into the NHS . NHSP is committed to being an inclusive employer of choice, working with a variety of partner organisations which provide valuable insights and best practice. We are accredited as a Top Employer by the Top Employers Institute and recognised as one of the Sunday Times Best Places to Work . As part of our ongoing commitment to equity, diversity and inclusion, we have been awarded the Race Equality Code Quality Markand are a signatory of Disability Confident , Menopause Pledge and Mental Health at Work Commitment . Equality, Diversity & Inclusion (EDI) As part of our commitment to EDI, as well as having a number of related staff support networks and calendar of activities, NHS professionals is also working to the following aims: To ensure we become an inclusive recruiter of choice, encompassing a fully diverse workforce, which truly reflects society To proactively embed the EDI agenda, in a meaningful way, in all that it does To create a psychologically safe environment in which everyone can thrive and be at their best To actively support and Include disabled people as part of our commitment to the Disability Confident scheme, including offering an interview to applicants to who meet the minimum criteria and choose to apply under the scheme. We particularly welcome applications from people from minority groups and will provide support to ensure an equitable process.
BDO UK
Tax Dispute Resolution Associate Director
BDO UK City, Manchester
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview: As an Associate Director, you will be responsible for managing a portfolio of clients and for the timely delivery of services. You will also support Partners/Directors with complex HM Revenue & Customs enquiries and voluntary disclosures to ensure a satisfactory settlement is negotiated between the client and H M Revenue & Customs. You will be expected to contribute toward marketing and business development initiatives and build sustainable internal and external client relationships. Responsibilities: Be a stakeholder in the delivery of the Tax strategic framework by involvement with team's strategy in conjunction with Partners/Directors. Manage the every day running of the HM Revenue & Customs enquiries or disclosure for a portfolio of clients. Prepare investigation and disclosure reports, including all computational aspects of the report, for submission to the HMRC Specialist Investigations, working directly to a Partner and delegating appropriate tasks to junior staff. Liaise directly with clients, contacts and other parties to ensure work is completed and produced according to the desired timescales. Prepare agendas for all meeting with clients and/or H M Revenue & Customs and ensure that all points are followed up after the meeting. Prepare work plans and liaise with the partner/director to ensure that the report covers all areas included in the work plan. Take part in the negotiation of the settlement either directly or by providing the partner with an aide memoir in relation to the details of the case and the specific technical arguments that are likely to arise. Recruit, retain, develop and motivate the team's junior employees. This includes participating in recruitment, ensuring job appraisal documentation is completed within deadlines, and ensuring appropriate objectives and development plans are in place for counselees. Manage the billing and collection in respect of each client in their portfolio. Identify and recognise business and sales opportunities and inform the Partner/Director and client as appropriate. Maintain a network of professional and business contacts. Act as an ambassador of the firm, participate in marketing events, keep abreast of the wide range of services the firm offers and suggest innovative products and services. Requirements: CTA/ACA/ACCA qualified (or overseas equivalent), or relevant work experience within HM Revenue & Customs Demonstrable post qualified experience across all aspects of tax dispute resolution Strong experience of HMRC enquiries and voluntary disclosures Report writing and tax computational experience Excellent client relationship, project management and business management skills Knowledge of Microsoft Office Previous people management experience with the ability to develop team members Highly collaborative and a team player You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 04, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview: As an Associate Director, you will be responsible for managing a portfolio of clients and for the timely delivery of services. You will also support Partners/Directors with complex HM Revenue & Customs enquiries and voluntary disclosures to ensure a satisfactory settlement is negotiated between the client and H M Revenue & Customs. You will be expected to contribute toward marketing and business development initiatives and build sustainable internal and external client relationships. Responsibilities: Be a stakeholder in the delivery of the Tax strategic framework by involvement with team's strategy in conjunction with Partners/Directors. Manage the every day running of the HM Revenue & Customs enquiries or disclosure for a portfolio of clients. Prepare investigation and disclosure reports, including all computational aspects of the report, for submission to the HMRC Specialist Investigations, working directly to a Partner and delegating appropriate tasks to junior staff. Liaise directly with clients, contacts and other parties to ensure work is completed and produced according to the desired timescales. Prepare agendas for all meeting with clients and/or H M Revenue & Customs and ensure that all points are followed up after the meeting. Prepare work plans and liaise with the partner/director to ensure that the report covers all areas included in the work plan. Take part in the negotiation of the settlement either directly or by providing the partner with an aide memoir in relation to the details of the case and the specific technical arguments that are likely to arise. Recruit, retain, develop and motivate the team's junior employees. This includes participating in recruitment, ensuring job appraisal documentation is completed within deadlines, and ensuring appropriate objectives and development plans are in place for counselees. Manage the billing and collection in respect of each client in their portfolio. Identify and recognise business and sales opportunities and inform the Partner/Director and client as appropriate. Maintain a network of professional and business contacts. Act as an ambassador of the firm, participate in marketing events, keep abreast of the wide range of services the firm offers and suggest innovative products and services. Requirements: CTA/ACA/ACCA qualified (or overseas equivalent), or relevant work experience within HM Revenue & Customs Demonstrable post qualified experience across all aspects of tax dispute resolution Strong experience of HMRC enquiries and voluntary disclosures Report writing and tax computational experience Excellent client relationship, project management and business management skills Knowledge of Microsoft Office Previous people management experience with the ability to develop team members Highly collaborative and a team player You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
BDO UK
Tax Dispute Resolution Director
BDO UK City, London
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview: As a Director, you will be responsible for managing a portfolio of clients and for the timely delivery of services. You will also support Partners with complex HM Revenue & Customs enquiries and voluntary disclosures to ensure a satisfactory settlement is negotiated between the client and H M Revenue & Customs. You will be expected to contribute toward marketing and business development initiatives and build sustainable internal and external client relationships. Responsibilities: Be a stakeholder in the delivery of the Tax strategic framework by involvement with team's strategy in conjunction with Partners. Manage the every day running of the HM Revenue & Customs enquiries or disclosure for a portfolio of clients. Prepare investigation and disclosure reports, including all computational aspects of the report, for submission to the HMRC Specialist Investigations, working directly to a Partner and delegating appropriate tasks to junior staff. Liaise directly with clients, contacts and other parties to ensure work is completed and produced according to the desired timescales. Prepare agendas for all meeting with clients and/or H M Revenue & Customs and ensure that all points are followed up after the meeting. Prepare work plans and liaise with the partner to ensure that the report covers all areas included in the work plan. Take part in the negotiation of the settlement either directly or by providing the partner with an aide memoir in relation to the details of the case and the specific technical arguments that are likely to arise. Recruit, retain, develop and motivate the team's junior employees. This includes participating in recruitment, ensuring job appraisal documentation is completed within deadlines, and ensuring appropriate objectives and development plans are in place for counselees. Manage the billing and collection in respect of each client in their portfolio. Identify and recognise business and sales opportunities and inform the Partner and client as appropriate. Maintain a network of professional and business contacts. Act as an ambassador of the firm, participate in marketing events, keep abreast of the wide range of services the firm offers and suggest innovative products and services. Requirements: CTA/ACA/ACCA qualified (or overseas equivalent), or relevant work experience within HM Revenue & Customs Demonstrable post qualified experience across all aspects of tax dispute resolution Strong experience of HMRC enquiries and voluntary disclosures Report writing and tax computational experience Excellent client relationship, project management and business management skills Knowledge of Microsoft Office Previous people management experience with the ability to develop team members Highly coll ab orative and a team player You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 04, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview: As a Director, you will be responsible for managing a portfolio of clients and for the timely delivery of services. You will also support Partners with complex HM Revenue & Customs enquiries and voluntary disclosures to ensure a satisfactory settlement is negotiated between the client and H M Revenue & Customs. You will be expected to contribute toward marketing and business development initiatives and build sustainable internal and external client relationships. Responsibilities: Be a stakeholder in the delivery of the Tax strategic framework by involvement with team's strategy in conjunction with Partners. Manage the every day running of the HM Revenue & Customs enquiries or disclosure for a portfolio of clients. Prepare investigation and disclosure reports, including all computational aspects of the report, for submission to the HMRC Specialist Investigations, working directly to a Partner and delegating appropriate tasks to junior staff. Liaise directly with clients, contacts and other parties to ensure work is completed and produced according to the desired timescales. Prepare agendas for all meeting with clients and/or H M Revenue & Customs and ensure that all points are followed up after the meeting. Prepare work plans and liaise with the partner to ensure that the report covers all areas included in the work plan. Take part in the negotiation of the settlement either directly or by providing the partner with an aide memoir in relation to the details of the case and the specific technical arguments that are likely to arise. Recruit, retain, develop and motivate the team's junior employees. This includes participating in recruitment, ensuring job appraisal documentation is completed within deadlines, and ensuring appropriate objectives and development plans are in place for counselees. Manage the billing and collection in respect of each client in their portfolio. Identify and recognise business and sales opportunities and inform the Partner and client as appropriate. Maintain a network of professional and business contacts. Act as an ambassador of the firm, participate in marketing events, keep abreast of the wide range of services the firm offers and suggest innovative products and services. Requirements: CTA/ACA/ACCA qualified (or overseas equivalent), or relevant work experience within HM Revenue & Customs Demonstrable post qualified experience across all aspects of tax dispute resolution Strong experience of HMRC enquiries and voluntary disclosures Report writing and tax computational experience Excellent client relationship, project management and business management skills Knowledge of Microsoft Office Previous people management experience with the ability to develop team members Highly coll ab orative and a team player You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
BDO UK
Tax Dispute Resolution Director
BDO UK City, Manchester
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview: As a Director, you will be responsible for managing a portfolio of clients and for the timely delivery of services. You will also support Partners with complex HM Revenue & Customs enquiries and voluntary disclosures to ensure a satisfactory settlement is negotiated between the client and H M Revenue & Customs. You will be expected to contribute toward marketing and business development initiatives and build sustainable internal and external client relationships. Responsibilities: Be a stakeholder in the delivery of the Tax strategic framework by involvement with team's strategy in conjunction with Partners. Manage the every day running of the HM Revenue & Customs enquiries or disclosure for a portfolio of clients. Prepare investigation and disclosure reports, including all computational aspects of the report, for submission to the HMRC Specialist Investigations, working directly to a Partner and delegating appropriate tasks to junior staff. Liaise directly with clients, contacts and other parties to ensure work is completed and produced according to the desired timescales. Prepare agendas for all meeting with clients and/or H M Revenue & Customs and ensure that all points are followed up after the meeting. Prepare work plans and liaise with the partner to ensure that the report covers all areas included in the work plan. Take part in the negotiation of the settlement either directly or by providing the partner with an aide memoir in relation to the details of the case and the specific technical arguments that are likely to arise. Recruit, retain, develop and motivate the team's junior employees. This includes participating in recruitment, ensuring job appraisal documentation is completed within deadlines, and ensuring appropriate objectives and development plans are in place for counselees. Manage the billing and collection in respect of each client in their portfolio. Identify and recognise business and sales opportunities and inform the Partner and client as appropriate. Maintain a network of professional and business contacts. Act as an ambassador of the firm, participate in marketing events, keep abreast of the wide range of services the firm offers and suggest innovative products and services. Requirements: CTA/ACA/ACCA qualified (or overseas equivalent), or relevant work experience within HM Revenue & Customs Demonstrable post qualified experience across all aspects of tax dispute resolution Strong experience of HMRC enquiries and voluntary disclosures Report writing and tax computational experience Excellent client relationship, project management and business management skills Knowledge of Microsoft Office Previous people management experience with the ability to develop team members Highly coll ab orative and a team player You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 04, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview: As a Director, you will be responsible for managing a portfolio of clients and for the timely delivery of services. You will also support Partners with complex HM Revenue & Customs enquiries and voluntary disclosures to ensure a satisfactory settlement is negotiated between the client and H M Revenue & Customs. You will be expected to contribute toward marketing and business development initiatives and build sustainable internal and external client relationships. Responsibilities: Be a stakeholder in the delivery of the Tax strategic framework by involvement with team's strategy in conjunction with Partners. Manage the every day running of the HM Revenue & Customs enquiries or disclosure for a portfolio of clients. Prepare investigation and disclosure reports, including all computational aspects of the report, for submission to the HMRC Specialist Investigations, working directly to a Partner and delegating appropriate tasks to junior staff. Liaise directly with clients, contacts and other parties to ensure work is completed and produced according to the desired timescales. Prepare agendas for all meeting with clients and/or H M Revenue & Customs and ensure that all points are followed up after the meeting. Prepare work plans and liaise with the partner to ensure that the report covers all areas included in the work plan. Take part in the negotiation of the settlement either directly or by providing the partner with an aide memoir in relation to the details of the case and the specific technical arguments that are likely to arise. Recruit, retain, develop and motivate the team's junior employees. This includes participating in recruitment, ensuring job appraisal documentation is completed within deadlines, and ensuring appropriate objectives and development plans are in place for counselees. Manage the billing and collection in respect of each client in their portfolio. Identify and recognise business and sales opportunities and inform the Partner and client as appropriate. Maintain a network of professional and business contacts. Act as an ambassador of the firm, participate in marketing events, keep abreast of the wide range of services the firm offers and suggest innovative products and services. Requirements: CTA/ACA/ACCA qualified (or overseas equivalent), or relevant work experience within HM Revenue & Customs Demonstrable post qualified experience across all aspects of tax dispute resolution Strong experience of HMRC enquiries and voluntary disclosures Report writing and tax computational experience Excellent client relationship, project management and business management skills Knowledge of Microsoft Office Previous people management experience with the ability to develop team members Highly coll ab orative and a team player You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
BDO UK
Tax Dispute Resolution Associate Director
BDO UK City, London
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview: As an Associate Director, you will be responsible for managing a portfolio of clients and for the timely delivery of services. You will also support Partners/Directors with complex HM Revenue & Customs enquiries and voluntary disclosures to ensure a satisfactory settlement is negotiated between the client and H M Revenue & Customs. You will be expected to contribute toward marketing and business development initiatives and build sustainable internal and external client relationships. Responsibilities: Be a stakeholder in the delivery of the Tax strategic framework by involvement with team's strategy in conjunction with Partners/Directors. Manage the every day running of the HM Revenue & Customs enquiries or disclosure for a portfolio of clients. Prepare investigation and disclosure reports, including all computational aspects of the report, for submission to the HMRC Specialist Investigations, working directly to a Partner and delegating appropriate tasks to junior staff. Liaise directly with clients, contacts and other parties to ensure work is completed and produced according to the desired timescales. Prepare agendas for all meeting with clients and/or H M Revenue & Customs and ensure that all points are followed up after the meeting. Prepare work plans and liaise with the partner/director to ensure that the report covers all areas included in the work plan. Take part in the negotiation of the settlement either directly or by providing the partner with an aide memoir in relation to the details of the case and the specific technical arguments that are likely to arise. Recruit, retain, develop and motivate the team's junior employees. This includes participating in recruitment, ensuring job appraisal documentation is completed within deadlines, and ensuring appropriate objectives and development plans are in place for counselees. Manage the billing and collection in respect of each client in their portfolio. Identify and recognise business and sales opportunities and inform the Partner/Director and client as appropriate. Maintain a network of professional and business contacts. Act as an ambassador of the firm, participate in marketing events, keep abreast of the wide range of services the firm offers and suggest innovative products and services. Requirements: CTA/ACA/ACCA qualified (or overseas equivalent), or relevant work experience within HM Revenue & Customs Demonstrable post qualified experience across all aspects of tax dispute resolution Strong experience of HMRC enquiries and voluntary disclosures Report writing and tax computational experience Excellent client relationship, project management and business management skills Knowledge of Microsoft Office Previous people management experience with the ability to develop team members Highly collaborative and a team player You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 04, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview: As an Associate Director, you will be responsible for managing a portfolio of clients and for the timely delivery of services. You will also support Partners/Directors with complex HM Revenue & Customs enquiries and voluntary disclosures to ensure a satisfactory settlement is negotiated between the client and H M Revenue & Customs. You will be expected to contribute toward marketing and business development initiatives and build sustainable internal and external client relationships. Responsibilities: Be a stakeholder in the delivery of the Tax strategic framework by involvement with team's strategy in conjunction with Partners/Directors. Manage the every day running of the HM Revenue & Customs enquiries or disclosure for a portfolio of clients. Prepare investigation and disclosure reports, including all computational aspects of the report, for submission to the HMRC Specialist Investigations, working directly to a Partner and delegating appropriate tasks to junior staff. Liaise directly with clients, contacts and other parties to ensure work is completed and produced according to the desired timescales. Prepare agendas for all meeting with clients and/or H M Revenue & Customs and ensure that all points are followed up after the meeting. Prepare work plans and liaise with the partner/director to ensure that the report covers all areas included in the work plan. Take part in the negotiation of the settlement either directly or by providing the partner with an aide memoir in relation to the details of the case and the specific technical arguments that are likely to arise. Recruit, retain, develop and motivate the team's junior employees. This includes participating in recruitment, ensuring job appraisal documentation is completed within deadlines, and ensuring appropriate objectives and development plans are in place for counselees. Manage the billing and collection in respect of each client in their portfolio. Identify and recognise business and sales opportunities and inform the Partner/Director and client as appropriate. Maintain a network of professional and business contacts. Act as an ambassador of the firm, participate in marketing events, keep abreast of the wide range of services the firm offers and suggest innovative products and services. Requirements: CTA/ACA/ACCA qualified (or overseas equivalent), or relevant work experience within HM Revenue & Customs Demonstrable post qualified experience across all aspects of tax dispute resolution Strong experience of HMRC enquiries and voluntary disclosures Report writing and tax computational experience Excellent client relationship, project management and business management skills Knowledge of Microsoft Office Previous people management experience with the ability to develop team members Highly collaborative and a team player You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
techUK
Head of Public Affairs
techUK
Head of Public Affairs Department: Policy Employment Type: Permanent - Full Time Location: London Compensation: £45,000 - £65,000 / year Description techUK Overview techUK is the trade association which brings together people, companies and organisations to realise the positive outcomes of what digital technology can achieve. With over 1100 members (the majority of which are SMEs) across the UK, techUK creates a network for innovation and collaboration across business, government and stakeholders to provide a better future for people, society, the economy and the planet. By providing expertise and insight, we support our members, partners and stakeholders as they prepare the UK for what comes next in a constantly changing world. Background The relationship between technology and politics has never mattered more. As government shapes the rules that will determine how AI develops, how data flows and how digital infrastructure gets built, the tech sector needs a voice that is heard - clearly, consistently and at the right moment. Role Purpose To lead techUK's political and parliamentary engagement, building the relationships and influence needed to ensure the tech sector's priorities shape policy at every stage of the legislative process. Key Responsibilities Relationship building Build and maintain strong relationships with political and parliamentary figures, including the key political parties, Parliamentarians and parliamentary staff. Support colleagues with engaging government figures, particularly where established relationships already exist. Act as an established point of contact for the organisation when working with politicians and political stakeholders. Monitoring and analysis Oversee the tracking of legislative and parliamentary developments by the Public Affairs team to understand their impact. Work with programme teams to establish and deliver engagement programmes that represent members and their asks. Strategic advice and advocacy Support colleagues across the wider organisation with how best to engage with political and parliamentary figures. Advising on how best to address policy challenges in Parliament, working closely with Policy team colleagues to identify, establish and execute engagement plans around particular issues. Represent techUK with political and parliamentary stakeholders, acting as a spokesperson for techUK's messages and wider policymaking engagement. Leverage Parliamentary relationships to ensure techUK is relevant and influential with political stakeholders. Events and engagement programmes Oversee the delivery of key political and parliamentary engagement plans, including but not limited to the Party Conference programme and Westminster Drinks Receptions. Ensure the wider Public Affairs team is able to deliver on the logistics of these events programmes. Collaboration and leadership Work across the wider organisation and programme teams to ensure outreach to Parliament and the key political parties is reflective of techUK's wider strategic aims. Provide line management and development support to the Public Affairs team. Skills, Knowledge and Expertise Core Competencies Communicating and influencing Developing and managing collaborative relationships Problem solving Planning and organising Flexibility and adaptability Performance management Business development Essential Knowledge and Experience Significant experience in public affairs, political engagement or parliamentary relations. Demonstrable track record of building and managing relationships with politicians, parliamentary staff and political parties. Strong understanding of UK Parliamentary processes, the legislative landscape and political dynamics. Excellent written and verbal communication skills, with the ability to distil complex policy issues into clear messages for a political audience. Ability to work collaboratively across a matrix organisation and manage multiple priorities simultaneously. Strong judgement and the ability to act as a trusted adviser to senior colleagues. Desired Knowledge and Experience Knowledge of the technology sector and the policy issues affecting it. Experience of managing party conference programmes or major parliamentary events. Existing network across the main political parties and Parliament. Additional Information This is a full time role based out of techUK's London offices, however techUK operates a flexible working policy. This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances. The successful candidate must have permission to work in the UK prior to the commencement of employment. The salary range for this role is £45,000-£65,000 per annum based upon experience plus discretionary bonus and comprehensive benefits. To apply for this role, please click below on the 'Apply Now' button.
Apr 04, 2026
Full time
Head of Public Affairs Department: Policy Employment Type: Permanent - Full Time Location: London Compensation: £45,000 - £65,000 / year Description techUK Overview techUK is the trade association which brings together people, companies and organisations to realise the positive outcomes of what digital technology can achieve. With over 1100 members (the majority of which are SMEs) across the UK, techUK creates a network for innovation and collaboration across business, government and stakeholders to provide a better future for people, society, the economy and the planet. By providing expertise and insight, we support our members, partners and stakeholders as they prepare the UK for what comes next in a constantly changing world. Background The relationship between technology and politics has never mattered more. As government shapes the rules that will determine how AI develops, how data flows and how digital infrastructure gets built, the tech sector needs a voice that is heard - clearly, consistently and at the right moment. Role Purpose To lead techUK's political and parliamentary engagement, building the relationships and influence needed to ensure the tech sector's priorities shape policy at every stage of the legislative process. Key Responsibilities Relationship building Build and maintain strong relationships with political and parliamentary figures, including the key political parties, Parliamentarians and parliamentary staff. Support colleagues with engaging government figures, particularly where established relationships already exist. Act as an established point of contact for the organisation when working with politicians and political stakeholders. Monitoring and analysis Oversee the tracking of legislative and parliamentary developments by the Public Affairs team to understand their impact. Work with programme teams to establish and deliver engagement programmes that represent members and their asks. Strategic advice and advocacy Support colleagues across the wider organisation with how best to engage with political and parliamentary figures. Advising on how best to address policy challenges in Parliament, working closely with Policy team colleagues to identify, establish and execute engagement plans around particular issues. Represent techUK with political and parliamentary stakeholders, acting as a spokesperson for techUK's messages and wider policymaking engagement. Leverage Parliamentary relationships to ensure techUK is relevant and influential with political stakeholders. Events and engagement programmes Oversee the delivery of key political and parliamentary engagement plans, including but not limited to the Party Conference programme and Westminster Drinks Receptions. Ensure the wider Public Affairs team is able to deliver on the logistics of these events programmes. Collaboration and leadership Work across the wider organisation and programme teams to ensure outreach to Parliament and the key political parties is reflective of techUK's wider strategic aims. Provide line management and development support to the Public Affairs team. Skills, Knowledge and Expertise Core Competencies Communicating and influencing Developing and managing collaborative relationships Problem solving Planning and organising Flexibility and adaptability Performance management Business development Essential Knowledge and Experience Significant experience in public affairs, political engagement or parliamentary relations. Demonstrable track record of building and managing relationships with politicians, parliamentary staff and political parties. Strong understanding of UK Parliamentary processes, the legislative landscape and political dynamics. Excellent written and verbal communication skills, with the ability to distil complex policy issues into clear messages for a political audience. Ability to work collaboratively across a matrix organisation and manage multiple priorities simultaneously. Strong judgement and the ability to act as a trusted adviser to senior colleagues. Desired Knowledge and Experience Knowledge of the technology sector and the policy issues affecting it. Experience of managing party conference programmes or major parliamentary events. Existing network across the main political parties and Parliament. Additional Information This is a full time role based out of techUK's London offices, however techUK operates a flexible working policy. This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances. The successful candidate must have permission to work in the UK prior to the commencement of employment. The salary range for this role is £45,000-£65,000 per annum based upon experience plus discretionary bonus and comprehensive benefits. To apply for this role, please click below on the 'Apply Now' button.
Graduate Learning Support Assistant- SEN
Stepintoteaching Manchester, Lancashire
Overview Calling all Psychology, Health & Social Care or Medical graduates! Looking for a hands-on role where you can make a real difference every day? Our Specialist Primary School in Manchester M27 is looking for compassionate, resilient graduates to support children with physical and complex SEND needs. This is a full-time Graduate Learning Support Assistant role, supporting high SEN needs. This is ideal for anyone considering a future in education, psychology, therapy, or specialist support. About the School We work with children with a wide range of special educational needs and disabilities (SEND), including: Complex and overlapping needs Physical disabilities and mobility challenges Severe learning difficulties (SLD) Autism spectrum disorder (ASD) Children are supported through trusting relationships that promote emotional safety, regulation, resilience, and independence. Learning is highly personalised, focusing on communication, sensory development, physical support, and behaviours for learning. Role Details Position: Graduate Learning Support Assistant- SEN Start Date: ASAP - July 2026 Hours: Full-time, Monday to Friday Pay: £500-530 per week (term-time) Location: Manchester, M27 Why You'll Love This Role Gain hands-on experience supporting children with physical and complex SEND needs Work in a highly supportive, nurturing school environment Develop confidence, resilience, and specialist support skills Make a real difference in children's lives every day Receive mentoring and SEND specific CPD to boost your career Who We're Looking For Graduates with a medical, healthcare, or care related background Compassionate, patient, and empathetic Confident, creative, and proactive in engaging children Calm, positive, and reliable, able to support physical and emotional needs Committed to the full academic year through July 2026 Team player who communicates clearly and works collaboratively with teachers and support staff Training & Progression! We invest in our staff. You'll receive high-quality SEND specific training, mentoring, and opportunities to get involved in specialist support and outreach. Come see the school for yourself, meet the team, and discover where your skills and compassion can make the biggest impact. About Step Into Teaching Step Into Teaching gives graduates immersive, hands on experience in SEND, primary, secondary, and further education settings. You'll gain a realistic insight into teaching or specialist support before committing to formal training, while making a real difference to children's lives. Apply Now! If you're ready to make an impact Click APPLY and send your CV to . Step Into Teaching is committed to safeguarding children. All applicants will be subject to an enhanced DBS check. We aim to respond to all applications within three working days. If you haven't heard from us, please apply for future opportunities.
Apr 04, 2026
Full time
Overview Calling all Psychology, Health & Social Care or Medical graduates! Looking for a hands-on role where you can make a real difference every day? Our Specialist Primary School in Manchester M27 is looking for compassionate, resilient graduates to support children with physical and complex SEND needs. This is a full-time Graduate Learning Support Assistant role, supporting high SEN needs. This is ideal for anyone considering a future in education, psychology, therapy, or specialist support. About the School We work with children with a wide range of special educational needs and disabilities (SEND), including: Complex and overlapping needs Physical disabilities and mobility challenges Severe learning difficulties (SLD) Autism spectrum disorder (ASD) Children are supported through trusting relationships that promote emotional safety, regulation, resilience, and independence. Learning is highly personalised, focusing on communication, sensory development, physical support, and behaviours for learning. Role Details Position: Graduate Learning Support Assistant- SEN Start Date: ASAP - July 2026 Hours: Full-time, Monday to Friday Pay: £500-530 per week (term-time) Location: Manchester, M27 Why You'll Love This Role Gain hands-on experience supporting children with physical and complex SEND needs Work in a highly supportive, nurturing school environment Develop confidence, resilience, and specialist support skills Make a real difference in children's lives every day Receive mentoring and SEND specific CPD to boost your career Who We're Looking For Graduates with a medical, healthcare, or care related background Compassionate, patient, and empathetic Confident, creative, and proactive in engaging children Calm, positive, and reliable, able to support physical and emotional needs Committed to the full academic year through July 2026 Team player who communicates clearly and works collaboratively with teachers and support staff Training & Progression! We invest in our staff. You'll receive high-quality SEND specific training, mentoring, and opportunities to get involved in specialist support and outreach. Come see the school for yourself, meet the team, and discover where your skills and compassion can make the biggest impact. About Step Into Teaching Step Into Teaching gives graduates immersive, hands on experience in SEND, primary, secondary, and further education settings. You'll gain a realistic insight into teaching or specialist support before committing to formal training, while making a real difference to children's lives. Apply Now! If you're ready to make an impact Click APPLY and send your CV to . Step Into Teaching is committed to safeguarding children. All applicants will be subject to an enhanced DBS check. We aim to respond to all applications within three working days. If you haven't heard from us, please apply for future opportunities.
Southwark Schools
Behaviour and Pastoral Support Practitioner
Southwark Schools Croydon, London
Behaviour and Pastoral Support Practitioner x 1 (1-year fixed term contract initially) Grade 8 Spinal Point 26-28 Actual salary: 32,280 Hours: 32.5 hours per week - 08:45-15:45 Monday - Friday Term time & InSeT (5 days) Priory School is a specialist secondary school for students with Autism and complex learning needs. We are seeking a skilled, compassionate and resilient Behaviour and Pastoral Support Practitioner to join our dedicated pastoral team and help our students thrive both emotionally and academically. This is a rewarding opportunity to play a central role in supporting the behavioural, emotional and pastoral development of young people with severe learning disabilities and complex needs. Working closely with teachers, therapists, safeguarding staff and families, you will help create a consistent, supportive environment that enables students to regulate, engage and access learning. The Role You will take the lead on behaviour support across an allocated group of classes, working directly with class teams to develop and implement effective strategies. Your work will include: Developing and reviewing Behaviour Support Plans and completing Functional Behaviour Assessments Supporting staff during behaviour incidents and providing coaching on regulation strategies Monitoring behaviour trends through CPOMS and analysing data to inform interventions Working collaboratively with teachers, therapists and pastoral colleagues Supporting safeguarding, wellbeing and pastoral care for students Assisting with student transitions, including new admissions and preparation for future placements Contributing to whole-school positive behaviour practice About You The successful candidate will have: Experience working with young people with Autism, learning disabilities or complex needs Confidence supporting students who may present physically challenging behaviour Knowledge of positive behaviour support approaches Strong communication and organisational skills The ability to remain calm and solution-focused in challenging situations A strong commitment to inclusive education and safeguarding Experience in a special school, pastoral team, or student support role such as Teaching Assistant, Learning Mentor or similar would be advantageous. What We Offer A supportive and collaborative multidisciplinary team Extensive professional development, including: Positive Behaviour Support Practitioner training TEACCH training Maybo training (with opportunities to become a trainer) Emotional Literacy Support Assistant (ELSA) training Work from home opportunities to support strategic work and development The opportunity to make a genuine difference in the lives of young people and their families Safeguarding Priory School and the Governing Body are committed to safeguarding and promoting the welfare of children and young people. All staff are expected to share this commitment. Appropriate safeguarding checks will be undertaken. Please email your completed application, including a personal statement, via the button below. Closing Date: Wednesday 15th April 2026 Interviews to be held W/C 20th April 2026 with a start date of as soon as possible, subject to references. Please be aware that the listing will be closed as soon as sufficient applicants have been received.
Apr 04, 2026
Full time
Behaviour and Pastoral Support Practitioner x 1 (1-year fixed term contract initially) Grade 8 Spinal Point 26-28 Actual salary: 32,280 Hours: 32.5 hours per week - 08:45-15:45 Monday - Friday Term time & InSeT (5 days) Priory School is a specialist secondary school for students with Autism and complex learning needs. We are seeking a skilled, compassionate and resilient Behaviour and Pastoral Support Practitioner to join our dedicated pastoral team and help our students thrive both emotionally and academically. This is a rewarding opportunity to play a central role in supporting the behavioural, emotional and pastoral development of young people with severe learning disabilities and complex needs. Working closely with teachers, therapists, safeguarding staff and families, you will help create a consistent, supportive environment that enables students to regulate, engage and access learning. The Role You will take the lead on behaviour support across an allocated group of classes, working directly with class teams to develop and implement effective strategies. Your work will include: Developing and reviewing Behaviour Support Plans and completing Functional Behaviour Assessments Supporting staff during behaviour incidents and providing coaching on regulation strategies Monitoring behaviour trends through CPOMS and analysing data to inform interventions Working collaboratively with teachers, therapists and pastoral colleagues Supporting safeguarding, wellbeing and pastoral care for students Assisting with student transitions, including new admissions and preparation for future placements Contributing to whole-school positive behaviour practice About You The successful candidate will have: Experience working with young people with Autism, learning disabilities or complex needs Confidence supporting students who may present physically challenging behaviour Knowledge of positive behaviour support approaches Strong communication and organisational skills The ability to remain calm and solution-focused in challenging situations A strong commitment to inclusive education and safeguarding Experience in a special school, pastoral team, or student support role such as Teaching Assistant, Learning Mentor or similar would be advantageous. What We Offer A supportive and collaborative multidisciplinary team Extensive professional development, including: Positive Behaviour Support Practitioner training TEACCH training Maybo training (with opportunities to become a trainer) Emotional Literacy Support Assistant (ELSA) training Work from home opportunities to support strategic work and development The opportunity to make a genuine difference in the lives of young people and their families Safeguarding Priory School and the Governing Body are committed to safeguarding and promoting the welfare of children and young people. All staff are expected to share this commitment. Appropriate safeguarding checks will be undertaken. Please email your completed application, including a personal statement, via the button below. Closing Date: Wednesday 15th April 2026 Interviews to be held W/C 20th April 2026 with a start date of as soon as possible, subject to references. Please be aware that the listing will be closed as soon as sufficient applicants have been received.
HR Business Partner
Scottish Federation of Housing Associations
Full time, 35 hours per week (M-F) Temporary 2 years FTC. EVH Grade 8, PA28 to PA31 £48,597 Job Type: Full Time Job Purpose The HR Business Partner is responsible to the CEO through the Head of People Services for delivering high quality, professional people advice and support to managers and leaders across Maryhill Housing. The postholder will lead on complex employee relations matters, support fair and consistent people management practices, and contribute to the delivery of the People Strategy in a way that reflects Maryhill Housing's values of think customer first, see it through, value people's differences, and listen and improve. Through effective people practice, the role will support achieving excellence across the organisation, enabling staff to deliver high quality services and positive outcomes for tenants and customers. General Responsibilities Ensure effective management of complex employee relations cases Support and coach managers to build skills and confidence in managing people issues within their own area of responsibility Ensure HR operations and practices are aligned to latest employment legislation, ACAS guidance, EVH terms and conditions and organisational policies Identify employee trends and patterns through monitoring and review of data Working with managers at all levels to support organisational change Contribute to People centred projects and initiatives to improve manager capability, employee and customer experience, and organisational effectiveness Key Responsibilities Employee Relations Lead and manage complex employee relations cases including disciplinary, grievance, absence management, performance management, dignity at work, redundancy, restructuring, and capability issues, ensuring matters are handled fairly, sensitively, consistently and thoroughly from start to finish (see it through). Provide clear, timely, and pragmatic advice to managers on employee relations matters, employment law, and good practice, supporting high standards of people management and service delivery (achieving excellence). Support and coach managers to build confidence and capability in managing people matters in line with Maryhill Housing's values, promoting respectful, inclusive, and high performing teams (value people's differences). Ensure employee relations cases are managed in accordance with organisational policies, EVH terms and conditions, employment legislation, and relevant ACAS guidance and Codes of Practice. (achieving excellence) Identify employee relations trends, learning points, and improvement opportunities, using data and feedback to strengthen practice and outcomes (listen and improve). Build and maintain positive working relationships with internal and external stakeholders through collaborative working (think customer first). HR Business Partner Working with and under the guidance of the Head of People Services, partner with managers and senior leaders to support workforce planning, organisational design, and service change, ensuring "people" impacts are fully considered and aligned to organisational priorities (think customer first). Working with the Head of People Services, contribute to the development and delivery of the People Strategy, supporting a culture of engagement, wellbeing, inclusion, and high performance that underpins organisational excellence. (achieving excellence) Act as a trusted advisor to managers, balancing organisational needs with fairness, employee wellbeing, and positive employee relations. (listen and improve) Provide constructive challenge and professional guidance to support values led decision making and continuous improvement. (think customer first). Ensure advice and guidance is in accordance with latest legislation, policies and terms and conditions. (think customer first) Support and coach managers to promote and achieve excellent performance across the organisation (achieving excellence). Monitor KPIs to ensure standards are in line with strategic objectives and the business plan (see it through). Working with the L & D lead and managers, identify performance/capability gaps and facilitate restorative actions. (listen and improve). Change & Continuous Improvement Working with the Head of People Services and senior staff to support organisational change initiatives, including restructures and service improvements, ensuring people impacts are clearly communicated, managed effectively, and followed through to completion (see it through). Promote consistent, fair, and high quality application of employee relations practice across Maryhill Housing. (think customer first). Contribute to people focused projects and initiatives that improve manager capability, employee and customer experience, and organisational effectiveness, using learning and feedback to drive excellence (listen and improve). Update policies to ensure they are aligned with changing legislation and ensure changes are communicated as required to stakeholders. Ensure own continuous development and knowledge is up to date and in line with HR and legal developments (listen and improve). Corporate Responsibility Ensure compliance with all regulatory, statutory and legal requirements and other directives. Comply with MH's policies including our code of conduct, health and safety, anti fraud and bribery and equalities policies. Ensure effective communication in plain language, both internally and externally; to ensure people are informed, engaged and find it easy to access our services and contact us and understand our information and the decisions we make. Maximise the use of IT to improve efficiency and increase productivity. Produce accurate and timely performance information and data, including information required for regulatory and statutory returns. Contact Information Contact name: HR Recruitment Email address:
Apr 04, 2026
Full time
Full time, 35 hours per week (M-F) Temporary 2 years FTC. EVH Grade 8, PA28 to PA31 £48,597 Job Type: Full Time Job Purpose The HR Business Partner is responsible to the CEO through the Head of People Services for delivering high quality, professional people advice and support to managers and leaders across Maryhill Housing. The postholder will lead on complex employee relations matters, support fair and consistent people management practices, and contribute to the delivery of the People Strategy in a way that reflects Maryhill Housing's values of think customer first, see it through, value people's differences, and listen and improve. Through effective people practice, the role will support achieving excellence across the organisation, enabling staff to deliver high quality services and positive outcomes for tenants and customers. General Responsibilities Ensure effective management of complex employee relations cases Support and coach managers to build skills and confidence in managing people issues within their own area of responsibility Ensure HR operations and practices are aligned to latest employment legislation, ACAS guidance, EVH terms and conditions and organisational policies Identify employee trends and patterns through monitoring and review of data Working with managers at all levels to support organisational change Contribute to People centred projects and initiatives to improve manager capability, employee and customer experience, and organisational effectiveness Key Responsibilities Employee Relations Lead and manage complex employee relations cases including disciplinary, grievance, absence management, performance management, dignity at work, redundancy, restructuring, and capability issues, ensuring matters are handled fairly, sensitively, consistently and thoroughly from start to finish (see it through). Provide clear, timely, and pragmatic advice to managers on employee relations matters, employment law, and good practice, supporting high standards of people management and service delivery (achieving excellence). Support and coach managers to build confidence and capability in managing people matters in line with Maryhill Housing's values, promoting respectful, inclusive, and high performing teams (value people's differences). Ensure employee relations cases are managed in accordance with organisational policies, EVH terms and conditions, employment legislation, and relevant ACAS guidance and Codes of Practice. (achieving excellence) Identify employee relations trends, learning points, and improvement opportunities, using data and feedback to strengthen practice and outcomes (listen and improve). Build and maintain positive working relationships with internal and external stakeholders through collaborative working (think customer first). HR Business Partner Working with and under the guidance of the Head of People Services, partner with managers and senior leaders to support workforce planning, organisational design, and service change, ensuring "people" impacts are fully considered and aligned to organisational priorities (think customer first). Working with the Head of People Services, contribute to the development and delivery of the People Strategy, supporting a culture of engagement, wellbeing, inclusion, and high performance that underpins organisational excellence. (achieving excellence) Act as a trusted advisor to managers, balancing organisational needs with fairness, employee wellbeing, and positive employee relations. (listen and improve) Provide constructive challenge and professional guidance to support values led decision making and continuous improvement. (think customer first). Ensure advice and guidance is in accordance with latest legislation, policies and terms and conditions. (think customer first) Support and coach managers to promote and achieve excellent performance across the organisation (achieving excellence). Monitor KPIs to ensure standards are in line with strategic objectives and the business plan (see it through). Working with the L & D lead and managers, identify performance/capability gaps and facilitate restorative actions. (listen and improve). Change & Continuous Improvement Working with the Head of People Services and senior staff to support organisational change initiatives, including restructures and service improvements, ensuring people impacts are clearly communicated, managed effectively, and followed through to completion (see it through). Promote consistent, fair, and high quality application of employee relations practice across Maryhill Housing. (think customer first). Contribute to people focused projects and initiatives that improve manager capability, employee and customer experience, and organisational effectiveness, using learning and feedback to drive excellence (listen and improve). Update policies to ensure they are aligned with changing legislation and ensure changes are communicated as required to stakeholders. Ensure own continuous development and knowledge is up to date and in line with HR and legal developments (listen and improve). Corporate Responsibility Ensure compliance with all regulatory, statutory and legal requirements and other directives. Comply with MH's policies including our code of conduct, health and safety, anti fraud and bribery and equalities policies. Ensure effective communication in plain language, both internally and externally; to ensure people are informed, engaged and find it easy to access our services and contact us and understand our information and the decisions we make. Maximise the use of IT to improve efficiency and increase productivity. Produce accurate and timely performance information and data, including information required for regulatory and statutory returns. Contact Information Contact name: HR Recruitment Email address:
General Manager
Pegasus Homes
Location Hampstead, London Package £competitive + enhanced benefits & rewards Basis Permanent Hours 40 hours per week About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 40 communities and our developments are beautifully designed offering stunning community living. About our role We have a new and exciting opportunity for an experienced and highly professional General Manager to lead one of our most prestigious development: Fitzjohn's. Located a stone's throw from the heart of Hampstead village, this collection of 29 luxury apartments is the crown jewel of our portfolio. As General Manager, you are the heartbeat of the community. You aren't just managing a building; you are the primary bridge between our residents and the Pegasus brand. From overseeing our hydrotherapy spa and fitness studios to mentoring a dedicated onsite team, your goal is to ensure that luxury is felt in every interaction. Leadership & Management You will lead and mentor a dedicated onsite team, managing everything from rotas to performance coaching. Your goal is to foster a culture where 'excellence is the baseline and staff retention is driven by engagement. You are the face of Pegasus Homes. You'll work closely with Sales and Rental teams to ensure the development and wellness facilities are permanently 'show-ready,' directly influencing the occupancy and reputation of this flagship site. Operational Ownership You will act as the primary liaison for the Development Team, overseeing defect management and post-handover works. You ensure that any issues are resolved with zero impact on the development's flawless aesthetic. From managing the guest suite diary to coordinating estate services you ensure the machinery of the building runs silently in the background, providing a maintenance-free experience for residents. Performing weekly tests on mechanical and emergency systems and conducting 'quick-fix' resets to ensure 100% facility availability. As we outsource all hard and soft services, you will be the lead onsite point of contact for our specially selected partners. You will hold vendors to strict Service Level Agreements, ensuring that every contractor, from maintenance to specialist spa technicians, operates with the discretion and excellence required for a luxury environment. Health & Safety You are the lead voice in emergencies, taking decisive action to ensure the safety of residents and staff while maintaining an impeccable audit trail of all activities. With a perceptive eye, you'll monitor the changing needs of our residents, escalating concerns regarding physical or mental capacity with the utmost sensitivity and discretion. Working with our Buildings & Communities Manager, you'll lead fire door checks and risk assessments, ensuring Fitzjohn's remains a benchmark for safety and compliance. Commercial Strategy Your knowledge of the local area is vital. You will proactively build a network of local partners to secure exclusive opportunities and bespoke services for our residents and have a strong knowledge of local amenities. You will take full accountability for development finances, identifying smart operational savings while never compromising on the five-star service expectations of our residents. About you You'll be an experienced manager and possess a proven track record of strategic leadership within UHNW residential property management, five-star hospitality or flagship premium retirement living. You implicitly understand the level of service, discretion, and attention expected by a discerning clientele. Experience Experience working strategically alongside development teams and contractors. You are adept at managing complex defect management, snagging lists, and post-handover transitions to ensure a multi-million pound physical asset remains in flawless condition. Experienced in managing specialist third-party contracts (e.g., spa maintenance, specialist cleaning, and mechanical services). You know how to hold vendors to strict Service Level Agreements. Significant experience in recruiting, mentoring, and performance-managing onsite teams. Understanding of budgetary management and financial reporting. You can navigate P&Ls or development budgets with total transparency, identifying cost-saving efficiencies without ever compromising the luxury service delivery. Proven ability to design and deliver sophisticated social calendars and bespoke events that align with the refined tastes of our residents. Ultimate responsibility for Health & Safety and facilities compliance. This requires a deep working knowledge of The Fire Safety Act and Building Safety Act, with hands on experience managing fire risk assessments and remedial actions. Highly tech savvy, with a high level of proficiency in Google Workspace (G Suite) and digital property management platforms for compliance logging, incident reporting, and collaborative communication. IOSH, NEBOSH or property management related qualification would be a distinct advantage Attributes You excel at navigating complex complaints or sensitive family situations with total calmness, maintaining professional boundaries and absolute discretion. You ideally possess an insider's perspective on the local social calendar and premium amenities, allowing you to act as a true lifestyle curator for our residents. This is a flagship role for a high profile development. Applicants must be able to demonstrate a history of managing premium environments where the expectation of quality is absolute. You'll have a flexible approach and be willing to work outside of your normal hours as required which may include some weekend working. Invested in your wellbeing At Pegasus Homes, we believe an effective work life balance requires support across three key elements. By joining the team at Fitzjohns, you will enjoy a comprehensive benefits package Financial & Security Contributory pension with enhanced employer input, Life Assurance, a Company Discounts Portal, and a Refer a Friend scheme. Mental & Social Enhanced annual leave (with a holiday buying scheme), two paid volunteering days per year, and a comprehensive Employee Assistance Programme. Physical Health A Health Cash Plan, 24/7 Virtual GP access, and discounted gym memberships to keep you performing at your best. Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you'll typically move into a one or two stage interview process. Whether these meetings happen virtually or in person, we'll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!
Apr 04, 2026
Full time
Location Hampstead, London Package £competitive + enhanced benefits & rewards Basis Permanent Hours 40 hours per week About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 40 communities and our developments are beautifully designed offering stunning community living. About our role We have a new and exciting opportunity for an experienced and highly professional General Manager to lead one of our most prestigious development: Fitzjohn's. Located a stone's throw from the heart of Hampstead village, this collection of 29 luxury apartments is the crown jewel of our portfolio. As General Manager, you are the heartbeat of the community. You aren't just managing a building; you are the primary bridge between our residents and the Pegasus brand. From overseeing our hydrotherapy spa and fitness studios to mentoring a dedicated onsite team, your goal is to ensure that luxury is felt in every interaction. Leadership & Management You will lead and mentor a dedicated onsite team, managing everything from rotas to performance coaching. Your goal is to foster a culture where 'excellence is the baseline and staff retention is driven by engagement. You are the face of Pegasus Homes. You'll work closely with Sales and Rental teams to ensure the development and wellness facilities are permanently 'show-ready,' directly influencing the occupancy and reputation of this flagship site. Operational Ownership You will act as the primary liaison for the Development Team, overseeing defect management and post-handover works. You ensure that any issues are resolved with zero impact on the development's flawless aesthetic. From managing the guest suite diary to coordinating estate services you ensure the machinery of the building runs silently in the background, providing a maintenance-free experience for residents. Performing weekly tests on mechanical and emergency systems and conducting 'quick-fix' resets to ensure 100% facility availability. As we outsource all hard and soft services, you will be the lead onsite point of contact for our specially selected partners. You will hold vendors to strict Service Level Agreements, ensuring that every contractor, from maintenance to specialist spa technicians, operates with the discretion and excellence required for a luxury environment. Health & Safety You are the lead voice in emergencies, taking decisive action to ensure the safety of residents and staff while maintaining an impeccable audit trail of all activities. With a perceptive eye, you'll monitor the changing needs of our residents, escalating concerns regarding physical or mental capacity with the utmost sensitivity and discretion. Working with our Buildings & Communities Manager, you'll lead fire door checks and risk assessments, ensuring Fitzjohn's remains a benchmark for safety and compliance. Commercial Strategy Your knowledge of the local area is vital. You will proactively build a network of local partners to secure exclusive opportunities and bespoke services for our residents and have a strong knowledge of local amenities. You will take full accountability for development finances, identifying smart operational savings while never compromising on the five-star service expectations of our residents. About you You'll be an experienced manager and possess a proven track record of strategic leadership within UHNW residential property management, five-star hospitality or flagship premium retirement living. You implicitly understand the level of service, discretion, and attention expected by a discerning clientele. Experience Experience working strategically alongside development teams and contractors. You are adept at managing complex defect management, snagging lists, and post-handover transitions to ensure a multi-million pound physical asset remains in flawless condition. Experienced in managing specialist third-party contracts (e.g., spa maintenance, specialist cleaning, and mechanical services). You know how to hold vendors to strict Service Level Agreements. Significant experience in recruiting, mentoring, and performance-managing onsite teams. Understanding of budgetary management and financial reporting. You can navigate P&Ls or development budgets with total transparency, identifying cost-saving efficiencies without ever compromising the luxury service delivery. Proven ability to design and deliver sophisticated social calendars and bespoke events that align with the refined tastes of our residents. Ultimate responsibility for Health & Safety and facilities compliance. This requires a deep working knowledge of The Fire Safety Act and Building Safety Act, with hands on experience managing fire risk assessments and remedial actions. Highly tech savvy, with a high level of proficiency in Google Workspace (G Suite) and digital property management platforms for compliance logging, incident reporting, and collaborative communication. IOSH, NEBOSH or property management related qualification would be a distinct advantage Attributes You excel at navigating complex complaints or sensitive family situations with total calmness, maintaining professional boundaries and absolute discretion. You ideally possess an insider's perspective on the local social calendar and premium amenities, allowing you to act as a true lifestyle curator for our residents. This is a flagship role for a high profile development. Applicants must be able to demonstrate a history of managing premium environments where the expectation of quality is absolute. You'll have a flexible approach and be willing to work outside of your normal hours as required which may include some weekend working. Invested in your wellbeing At Pegasus Homes, we believe an effective work life balance requires support across three key elements. By joining the team at Fitzjohns, you will enjoy a comprehensive benefits package Financial & Security Contributory pension with enhanced employer input, Life Assurance, a Company Discounts Portal, and a Refer a Friend scheme. Mental & Social Enhanced annual leave (with a holiday buying scheme), two paid volunteering days per year, and a comprehensive Employee Assistance Programme. Physical Health A Health Cash Plan, 24/7 Virtual GP access, and discounted gym memberships to keep you performing at your best. Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you'll typically move into a one or two stage interview process. Whether these meetings happen virtually or in person, we'll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!
Contract Manager - 12 month FTC
Biffa Waste Services Redhill, Surrey
Join Biffa as a Contract Manager, owning complex contracts and delivering smarter, safer waste solutions. Location: The role can be done from home however you will be covering Surrey, Sussex & Kent. Reporting to: Regional General Manager/Business Manager. This role is on a fixed term 12-month contract. A quick look at the role: The IRM Contract Manager is responsible for developing and growing waste disposal and resource management services across customer sites, while delivering first class customer service and account management. You will ensure the right infrastructure is in place to respond quickly to client needs, driving continuous improvement across the contract to deliver strong performance against EBIT targets, recycling objectives, compliance and health & safety standards. Based within our Specialist Services Division, the role delivers tailored solutions for complex and unknown waste streams, including hazardous waste removal, bulk liquid disposal, industrial cleaning, compactors, balers and Integrated Resource Management (IRM). Your core responsibilities. Act as the primary point of contact for all client stakeholders, ensuring contract compliance, service delivery, safety culture, retention and commercial performance. Drive account growth through improved commercial performance, upselling services and equipment, new waste streams and pricing negotiations. Produce monthly reports and management information, including bespoke multi site client reporting and portal data management. Deliver site based waste minimisation programmes aligned to strategic targets, improving cost efficiency, environmental performance and waste handling practices. Manage monthly profit and loss across a designated contract portfolio. Apply strong sector knowledge across health and safety, Duty of Care, resource and hazardous waste management to identify added value opportunities. Lead and promote a strong safety culture on client sites, providing guidance and coaching to operatives, agency staff and client teams. Support colleagues and client sites as part of a wider team, contributing expertise to large scale projects, emergency response and specialist services. Our essential requirements. Knowledge of waste management, with previous account management experience and a strong operational focus. Understanding of lean methodology, with the ability to work to clearly defined KPIs. Proven track record of delivering continuous improvement within an operational or service environment. Full, current UK car driving licence. And here's why you'll love it at Biffa: Ongoing career development, training and coaching - because if you don't grow, we don't grow Generous pension scheme Medical and dental scheme Retail and leisure discounts Holiday and travel discounts Plus much more Changing the way people think about waste. At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by our 11,000+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull. And it's why we're the UK's No. 1 choice for business waste management. Dedicated to diversity. At Biffa we believe different ideas, perspective and backgrounds are key to developing a creative working environment that delivers real results. It's why you'll find us championing diversity and equality at every turn.
Apr 04, 2026
Full time
Join Biffa as a Contract Manager, owning complex contracts and delivering smarter, safer waste solutions. Location: The role can be done from home however you will be covering Surrey, Sussex & Kent. Reporting to: Regional General Manager/Business Manager. This role is on a fixed term 12-month contract. A quick look at the role: The IRM Contract Manager is responsible for developing and growing waste disposal and resource management services across customer sites, while delivering first class customer service and account management. You will ensure the right infrastructure is in place to respond quickly to client needs, driving continuous improvement across the contract to deliver strong performance against EBIT targets, recycling objectives, compliance and health & safety standards. Based within our Specialist Services Division, the role delivers tailored solutions for complex and unknown waste streams, including hazardous waste removal, bulk liquid disposal, industrial cleaning, compactors, balers and Integrated Resource Management (IRM). Your core responsibilities. Act as the primary point of contact for all client stakeholders, ensuring contract compliance, service delivery, safety culture, retention and commercial performance. Drive account growth through improved commercial performance, upselling services and equipment, new waste streams and pricing negotiations. Produce monthly reports and management information, including bespoke multi site client reporting and portal data management. Deliver site based waste minimisation programmes aligned to strategic targets, improving cost efficiency, environmental performance and waste handling practices. Manage monthly profit and loss across a designated contract portfolio. Apply strong sector knowledge across health and safety, Duty of Care, resource and hazardous waste management to identify added value opportunities. Lead and promote a strong safety culture on client sites, providing guidance and coaching to operatives, agency staff and client teams. Support colleagues and client sites as part of a wider team, contributing expertise to large scale projects, emergency response and specialist services. Our essential requirements. Knowledge of waste management, with previous account management experience and a strong operational focus. Understanding of lean methodology, with the ability to work to clearly defined KPIs. Proven track record of delivering continuous improvement within an operational or service environment. Full, current UK car driving licence. And here's why you'll love it at Biffa: Ongoing career development, training and coaching - because if you don't grow, we don't grow Generous pension scheme Medical and dental scheme Retail and leisure discounts Holiday and travel discounts Plus much more Changing the way people think about waste. At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by our 11,000+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull. And it's why we're the UK's No. 1 choice for business waste management. Dedicated to diversity. At Biffa we believe different ideas, perspective and backgrounds are key to developing a creative working environment that delivers real results. It's why you'll find us championing diversity and equality at every turn.

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