At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Complex needs Service in Tower Hamlets. Sounds great, what will I be doing? You will oversee and coordinate the management of a High Support Accommodation based service and Step-down Accommodation based service for men and women with Mental Health needs. Whilst ensuring the delivery of a consistent and high-quality service in accordance with the mission statement and strategic objectives of Hestia and within the relevant legislative framework. You will effectively manage and implement the services operational policies. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. You will bring experience of supporting people with mental ill health, dual diagnosis (mental health and substance misuse), complex needs, and homelessness. You will have proven experience of managing teams, including recruitment, induction, supervision, motivation, appraisal, training, performance management, and handling disciplinary or grievance issues. You will be confident in monitoring services to ensure consistently high standards of delivery and will have experience providing high-quality supported housing services, including maintaining health and safety compliance and promoting meaningful service user involvement. You will also bring experience of housing management, including maintenance, repairs, voids, rent collection, Housing Benefit processes, and arrears management, alongside the ability to manage services within budget. Strong IT skills are essential, including using computer-based systems to accurately record client information, produce reports, and audit staff use of recording systems. You will be proactive in improving service performance, able to write and interpret complex reports, and communicate clearly with excellent written and spoken English. As a collaborative team member and leader, you will value colleagues' ideas, motivate others toward shared goals, embrace positive change, and ensure that services remain focused on meeting the needs of service users. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Mar 14, 2026
Full time
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Complex needs Service in Tower Hamlets. Sounds great, what will I be doing? You will oversee and coordinate the management of a High Support Accommodation based service and Step-down Accommodation based service for men and women with Mental Health needs. Whilst ensuring the delivery of a consistent and high-quality service in accordance with the mission statement and strategic objectives of Hestia and within the relevant legislative framework. You will effectively manage and implement the services operational policies. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. You will bring experience of supporting people with mental ill health, dual diagnosis (mental health and substance misuse), complex needs, and homelessness. You will have proven experience of managing teams, including recruitment, induction, supervision, motivation, appraisal, training, performance management, and handling disciplinary or grievance issues. You will be confident in monitoring services to ensure consistently high standards of delivery and will have experience providing high-quality supported housing services, including maintaining health and safety compliance and promoting meaningful service user involvement. You will also bring experience of housing management, including maintenance, repairs, voids, rent collection, Housing Benefit processes, and arrears management, alongside the ability to manage services within budget. Strong IT skills are essential, including using computer-based systems to accurately record client information, produce reports, and audit staff use of recording systems. You will be proactive in improving service performance, able to write and interpret complex reports, and communicate clearly with excellent written and spoken English. As a collaborative team member and leader, you will value colleagues' ideas, motivate others toward shared goals, embrace positive change, and ensure that services remain focused on meeting the needs of service users. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
.Senior Administrative Assistant page is loaded Senior Administrative Assistantlocations: London, Warwick Courttime type: Full timeposted on: Posted Todayjob requisition id: 80486At T. Rowe Price, we identify and actively invest in opportunities to help people thrive in an evolving world. As a premier global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors. We take an active, independent approach to investing, offering our dynamic perspective and meaningful partnership so our clients can feel more confident.We believe doing the right thing for our clients and our associates is good business. With a career at the firm, you can expect opportunities to create real impact at work and in your community. You'll enjoy resources to support your career path, as well as compensation, benefits, and flexibility to enrich your life. Here, you'll find a collaborative culture that respects and values differences and colleagues who share a spirit of generosity.Join us for the opportunity to grow and make a difference in ways that matter to you.Role Summary:The Administrative Assistant will provide direct and high-level support to one or more senior leaders and/or senior individual contributors. This role requires a strong sense of confidentiality, discretion, and diplomacy, particularly when managing sensitive information and implementing new processes or policies. The Administrative Assistant may guide less experienced staff and is expected to collaborate seamlessly with colleagues to ensure consistent support and coverage across the team.Key Responsibilities:- Manage a variety of moderately complex and confidential administrative tasks that require a good understanding of organizational policies and procedures.- Screen and respond to calls and visitors, handling routine as well as more intricate inquiries with professionalism and efficiency.- Schedule and maintain calendars for appointments, meetings, and travel, often anticipating the needs of the leaders they support and addressing issues proactively.- Support the planning and execution of meetings, seminars, workshops, and conferences, including coordinating logistics, preparing materials, liaising with participants and vendors, and managing all details to ensure successful execution.- Assist with special projects and provide support across multiple teams, including participating in specific workstreams as needed.- Conduct research, compile and analyze data, and summarize findings for reports and correspondence on behalf of senior leaders.- Keep databases and share sites current, ensuring data accuracy and timely dissemination of information.- Coordinate executive meetings by managing all logistics (such as reserving locations, arranging catering, and handling security), collecting and organizing meeting materials, preparing agendas, recording meeting minutes, and tracking attendance.- Prepare various correspondences, memoranda, reports, and manage documentation such as expenses and vouchers. May also distribute meeting minutes and handle general filing duties.- Deliver comprehensive onboarding support for hiring managers, candidates, and new hires-scheduling interviews, arranging introductions with team members, securing workspace and equipment, and processing access requests.- Organize and provide logistical support for department-wide events including all-hands meetings, year-end celebrations, retirements, and milestone recognitions.Qualifications:Required:- Bachelor's degree or equivalent combination of education and relevant work experience.- Minimum of 3 years' relevant administrative experience.Preferred:- At least 5 years of experience supporting C-suite executives is highly desirable.- Experience with project management, workflow development, reporting, or digital administrative tools is a strong plus.Skills:- Exceptional verbal, written, and interpersonal communication abilities.- Outstanding organizational and time management skills, with a focus on customer service and operational excellence.- Proactive approach with the ability to anticipate needs, demonstrate initiative, and build trust with executives and team members.- Strong analytical, critical thinking, and problem-solving abilities, with high attention to detail and accuracy-especially when reviewing complex or messy data.- High proficiency with Microsoft 365 (Outlook, Word, Excel, PowerPoint, SharePoint), MS Apps (Planner, Forms, Power Automate, Power BI), as well as Teams, Zoom, and Adobe tools.This role is eligible for hybrid work, with up to one day a week from home Commitment to Diversity, Equity, and Inclusion: At T. Rowe Price, our associates are our greatest asset. We thrive because our company culture is built on inclusion and because we sustain a work environment where associates can bring their best selves to work every day. The backgrounds, talents, and experiences of our global associates allow us to embrace new ideas and perspectives that move our business priorities forward and enable us to deliver strong client outcomes. Here, you can expect equal opportunity and fair and consistent treatment for all. T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, colour, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.
Mar 14, 2026
Full time
.Senior Administrative Assistant page is loaded Senior Administrative Assistantlocations: London, Warwick Courttime type: Full timeposted on: Posted Todayjob requisition id: 80486At T. Rowe Price, we identify and actively invest in opportunities to help people thrive in an evolving world. As a premier global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors. We take an active, independent approach to investing, offering our dynamic perspective and meaningful partnership so our clients can feel more confident.We believe doing the right thing for our clients and our associates is good business. With a career at the firm, you can expect opportunities to create real impact at work and in your community. You'll enjoy resources to support your career path, as well as compensation, benefits, and flexibility to enrich your life. Here, you'll find a collaborative culture that respects and values differences and colleagues who share a spirit of generosity.Join us for the opportunity to grow and make a difference in ways that matter to you.Role Summary:The Administrative Assistant will provide direct and high-level support to one or more senior leaders and/or senior individual contributors. This role requires a strong sense of confidentiality, discretion, and diplomacy, particularly when managing sensitive information and implementing new processes or policies. The Administrative Assistant may guide less experienced staff and is expected to collaborate seamlessly with colleagues to ensure consistent support and coverage across the team.Key Responsibilities:- Manage a variety of moderately complex and confidential administrative tasks that require a good understanding of organizational policies and procedures.- Screen and respond to calls and visitors, handling routine as well as more intricate inquiries with professionalism and efficiency.- Schedule and maintain calendars for appointments, meetings, and travel, often anticipating the needs of the leaders they support and addressing issues proactively.- Support the planning and execution of meetings, seminars, workshops, and conferences, including coordinating logistics, preparing materials, liaising with participants and vendors, and managing all details to ensure successful execution.- Assist with special projects and provide support across multiple teams, including participating in specific workstreams as needed.- Conduct research, compile and analyze data, and summarize findings for reports and correspondence on behalf of senior leaders.- Keep databases and share sites current, ensuring data accuracy and timely dissemination of information.- Coordinate executive meetings by managing all logistics (such as reserving locations, arranging catering, and handling security), collecting and organizing meeting materials, preparing agendas, recording meeting minutes, and tracking attendance.- Prepare various correspondences, memoranda, reports, and manage documentation such as expenses and vouchers. May also distribute meeting minutes and handle general filing duties.- Deliver comprehensive onboarding support for hiring managers, candidates, and new hires-scheduling interviews, arranging introductions with team members, securing workspace and equipment, and processing access requests.- Organize and provide logistical support for department-wide events including all-hands meetings, year-end celebrations, retirements, and milestone recognitions.Qualifications:Required:- Bachelor's degree or equivalent combination of education and relevant work experience.- Minimum of 3 years' relevant administrative experience.Preferred:- At least 5 years of experience supporting C-suite executives is highly desirable.- Experience with project management, workflow development, reporting, or digital administrative tools is a strong plus.Skills:- Exceptional verbal, written, and interpersonal communication abilities.- Outstanding organizational and time management skills, with a focus on customer service and operational excellence.- Proactive approach with the ability to anticipate needs, demonstrate initiative, and build trust with executives and team members.- Strong analytical, critical thinking, and problem-solving abilities, with high attention to detail and accuracy-especially when reviewing complex or messy data.- High proficiency with Microsoft 365 (Outlook, Word, Excel, PowerPoint, SharePoint), MS Apps (Planner, Forms, Power Automate, Power BI), as well as Teams, Zoom, and Adobe tools.This role is eligible for hybrid work, with up to one day a week from home Commitment to Diversity, Equity, and Inclusion: At T. Rowe Price, our associates are our greatest asset. We thrive because our company culture is built on inclusion and because we sustain a work environment where associates can bring their best selves to work every day. The backgrounds, talents, and experiences of our global associates allow us to embrace new ideas and perspectives that move our business priorities forward and enable us to deliver strong client outcomes. Here, you can expect equal opportunity and fair and consistent treatment for all. T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, colour, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.
A prestigious independent boarding school is seeking an experienced Production & Technical Manager to take overall responsibility for the daily operation and technical delivery of its flagship performance venue. This is a senior, hands-on role within a highly regarded drama department, offering the opportunity to lead a professional-standard theatre environment while supporting ambitious large-scale productions involving pupils, staff and external partners. The Theatre & Department This Theatre is equipped to industry standards and seats over 300 across stalls and balcony. The department stages around 12 full productions each year , alongside concerts, events, workshops and community use. Pupils are actively involved in stage management and technical delivery, supported by an experienced professional team. This contract is 40 hours per week, Monday to Friday to be worked flexibly according to the needs of the organisation, including evenings and weekends The Role Reporting to the Director of Drama, you will: Lead the day-to-day technical and production operation Line manage a theatre design team (x3), technician and freelance staff Plan, coordinate and deliver all technical aspects of productions and events Oversee lighting, sound, rigging, staging and AV systems Manage production budgets, procurement and technical inventories Ensure full compliance with health & safety and theatre legislation Work closely with Drama, Music, Estates and external partners Support and mentor pupils following technical theatre pathways This role requires flexibility, including evening and weekend working during performances and events. About You You will bring: Proven experience working at managerial level within a theatre or live performance venue Strong technical theatre knowledge across lighting, sound and production systems Experience leading and developing technical teams A confident, calm approach to managing complex productions and multiple stakeholders A commitment to high standards of safety, organisation and collaboration Experience within education is welcome but not essential. Candidates from professional theatre or live events backgrounds are encouraged to apply. Benefits include: free lunch free parking automatic enrolment in the School's pension scheme use of the School's sports facilities such as the swimming pool, gym, and running track. subsidised membership of the tennis, golf, angling and social clubs. Equality, diversity and inclusion are values that are important to the school. They believe in diversity of thought and actively welcome everyone regardless of their background to bring their valuable and relevant skills to our community. The School is committed to safeguarding and promoting the welfare of children. All successful applicants must be willing to undergo enhanced child protection screening appropriate to the post, including checks with any past employer and the Disclosure and Barring Service, and it is an offence to apply for the role if the applicant is barred from engaging in regulated activity relevant to children. No member of staff will be able to start until these checks are complete and this process takes, on average, a month. Please plan accordingly. Apply with your CV today and if you meet the essential criteria, a member of the TPP team will be in touch with you shortly to disuss everything further. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Mar 14, 2026
Full time
A prestigious independent boarding school is seeking an experienced Production & Technical Manager to take overall responsibility for the daily operation and technical delivery of its flagship performance venue. This is a senior, hands-on role within a highly regarded drama department, offering the opportunity to lead a professional-standard theatre environment while supporting ambitious large-scale productions involving pupils, staff and external partners. The Theatre & Department This Theatre is equipped to industry standards and seats over 300 across stalls and balcony. The department stages around 12 full productions each year , alongside concerts, events, workshops and community use. Pupils are actively involved in stage management and technical delivery, supported by an experienced professional team. This contract is 40 hours per week, Monday to Friday to be worked flexibly according to the needs of the organisation, including evenings and weekends The Role Reporting to the Director of Drama, you will: Lead the day-to-day technical and production operation Line manage a theatre design team (x3), technician and freelance staff Plan, coordinate and deliver all technical aspects of productions and events Oversee lighting, sound, rigging, staging and AV systems Manage production budgets, procurement and technical inventories Ensure full compliance with health & safety and theatre legislation Work closely with Drama, Music, Estates and external partners Support and mentor pupils following technical theatre pathways This role requires flexibility, including evening and weekend working during performances and events. About You You will bring: Proven experience working at managerial level within a theatre or live performance venue Strong technical theatre knowledge across lighting, sound and production systems Experience leading and developing technical teams A confident, calm approach to managing complex productions and multiple stakeholders A commitment to high standards of safety, organisation and collaboration Experience within education is welcome but not essential. Candidates from professional theatre or live events backgrounds are encouraged to apply. Benefits include: free lunch free parking automatic enrolment in the School's pension scheme use of the School's sports facilities such as the swimming pool, gym, and running track. subsidised membership of the tennis, golf, angling and social clubs. Equality, diversity and inclusion are values that are important to the school. They believe in diversity of thought and actively welcome everyone regardless of their background to bring their valuable and relevant skills to our community. The School is committed to safeguarding and promoting the welfare of children. All successful applicants must be willing to undergo enhanced child protection screening appropriate to the post, including checks with any past employer and the Disclosure and Barring Service, and it is an offence to apply for the role if the applicant is barred from engaging in regulated activity relevant to children. No member of staff will be able to start until these checks are complete and this process takes, on average, a month. Please plan accordingly. Apply with your CV today and if you meet the essential criteria, a member of the TPP team will be in touch with you shortly to disuss everything further. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Senior Internal Auditor - c.£43k annual bonus - Working from home/Liverpool office. As a Senior Internal Auditor you will be responsible for undertaking a range of complex and specialist audits at client's sites, in accordance with our Internal Audit standards. Working as an individual and leading a team to deliver high quality Internal Audits within required timescales and budgets. Brief Job description for a Senior Internal Auditor. To understand the key risks identified by Management and the controls put in place to address those risks within each area of the Client's Annual Audit Plan To manage, perform and control internal audit assignments embracing assignment planning programming, conduct and control of audit work and reporting findings To draft audit planning documents for approval / review by Client / Management Preparing draft audit reports and working paper files to high quality standards and within the SLA on allocated audits, adding value and good practice To lead and supervise more junior staff on individual assignments including staff motivation, discipline and technical audit guidance To provide job training and guidance for auditors and training for more junior auditors To perform the audit of more complex and specialist areas To undertake review work in respect of significant findings To assist management in ensuring that assignments are completed to time and budget Assessment of performance of Team Members and provision of feedback To be aware of and advise management of any potential additional work opportunities at existing clients Build strong relationships with key stakeholders across a wide variety of clients To participate in the firm's appraisal and development process It is the duty of all employees to ensure they are familiar with and comply with all the firm's policies e.g. health and safety etc Any other duties as required by management Technical skills of a Senior Internal Auditor Previous experience of working in internal audit To have good technical knowledge of the internal audit process, individual subjects and sector issues relevant to your work Ability to review and control technical content of work of others to ensure compliance with relevant regulation and Internal Audit Standards To provide support as required to team members To understand the range of additional services that the firm can provide to meet clients' needs Identification and pro-active management of own training and development needs Communication Oral - able to express ideas and information with clarity and confidence, especially when communicating with clients Good working relationship with clients to understand their needs and requirements Relay appropriate and timely information in respect of assignments to others Listening - demonstrate the ability to listen, evaluate and apply information gained Written - prepare draft reports and technical working papers Excellent attention to detail Gain confidence and respect of colleagues and clients Share own experience and expertise with others Encourage teamwork and develop leadership skills Commitment Take responsibility for resolving issues by either dealing with it personally or referring upwards where required Take responsibility for self-development. Be able to train, coach and develop team members and provide support to other staff as required Show enthusiasm and self-motivation to provide excellent service Show respect for others by listening to their views and suggestions Be a team player by putting the team's needs before your own Be pro-active and demonstrate a commitment to continuous improvement, such as raising queries and challenging existing practices Ability to be flexible when managing inconsistent and varying workloads Qualifications required for Senior Internal Auditor A relevant professional qualification e.g. ACA, ACCA, IIA or CIMA. Consideration will be given to those who are studing towards an appropriate qualification. Senior Internal Auditor - c.£43k annual bonus - Working from home/Liverpool office Senior Internal Auditor - c.£43k annual bonus - Working from home/Liverpool office Senior Internal Auditor - c.£43k annual bonus - Working from home/Liverpool office
Mar 14, 2026
Full time
Senior Internal Auditor - c.£43k annual bonus - Working from home/Liverpool office. As a Senior Internal Auditor you will be responsible for undertaking a range of complex and specialist audits at client's sites, in accordance with our Internal Audit standards. Working as an individual and leading a team to deliver high quality Internal Audits within required timescales and budgets. Brief Job description for a Senior Internal Auditor. To understand the key risks identified by Management and the controls put in place to address those risks within each area of the Client's Annual Audit Plan To manage, perform and control internal audit assignments embracing assignment planning programming, conduct and control of audit work and reporting findings To draft audit planning documents for approval / review by Client / Management Preparing draft audit reports and working paper files to high quality standards and within the SLA on allocated audits, adding value and good practice To lead and supervise more junior staff on individual assignments including staff motivation, discipline and technical audit guidance To provide job training and guidance for auditors and training for more junior auditors To perform the audit of more complex and specialist areas To undertake review work in respect of significant findings To assist management in ensuring that assignments are completed to time and budget Assessment of performance of Team Members and provision of feedback To be aware of and advise management of any potential additional work opportunities at existing clients Build strong relationships with key stakeholders across a wide variety of clients To participate in the firm's appraisal and development process It is the duty of all employees to ensure they are familiar with and comply with all the firm's policies e.g. health and safety etc Any other duties as required by management Technical skills of a Senior Internal Auditor Previous experience of working in internal audit To have good technical knowledge of the internal audit process, individual subjects and sector issues relevant to your work Ability to review and control technical content of work of others to ensure compliance with relevant regulation and Internal Audit Standards To provide support as required to team members To understand the range of additional services that the firm can provide to meet clients' needs Identification and pro-active management of own training and development needs Communication Oral - able to express ideas and information with clarity and confidence, especially when communicating with clients Good working relationship with clients to understand their needs and requirements Relay appropriate and timely information in respect of assignments to others Listening - demonstrate the ability to listen, evaluate and apply information gained Written - prepare draft reports and technical working papers Excellent attention to detail Gain confidence and respect of colleagues and clients Share own experience and expertise with others Encourage teamwork and develop leadership skills Commitment Take responsibility for resolving issues by either dealing with it personally or referring upwards where required Take responsibility for self-development. Be able to train, coach and develop team members and provide support to other staff as required Show enthusiasm and self-motivation to provide excellent service Show respect for others by listening to their views and suggestions Be a team player by putting the team's needs before your own Be pro-active and demonstrate a commitment to continuous improvement, such as raising queries and challenging existing practices Ability to be flexible when managing inconsistent and varying workloads Qualifications required for Senior Internal Auditor A relevant professional qualification e.g. ACA, ACCA, IIA or CIMA. Consideration will be given to those who are studing towards an appropriate qualification. Senior Internal Auditor - c.£43k annual bonus - Working from home/Liverpool office Senior Internal Auditor - c.£43k annual bonus - Working from home/Liverpool office Senior Internal Auditor - c.£43k annual bonus - Working from home/Liverpool office
Position We are currently looking for a Head of Internal Communications to join our Internal Communications team within the Communications and Engagement, Enablement group. This is a full time opportunity, on a 15 month fixed term contract. The role will be based in 10 South Colonnade, Canary Wharf, London, E14 4PU. Government departments and agencies are working towards implementing a minimum 60% attendance in office sites. We are currently implementing a flexible, hybrid way of working, with a minimum of 8 days per month on site to enable collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs and can flex up to 12 days a month, with the remainder worked remotely. Who are we? The Medicines and Healthcare Products Regulatory Agency (MHRA) enhances and improves the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research. The MHRA Communications and Engagement Function is a multi award winning team. We focus on supporting the Agency to deliver its business outcomes by putting patients and the public at the centre of all work. Our teams include News & Media, Communications, Patient and Public Involvement and Engagement, and Customer Experience. This role is in the Communications team. What's the role? The Head of Internal Communications leads the internal communications function, including the team, budget, and initiatives, and drives continuous improvement. This is a great opportunity to make a significant contribution to a forward thinking organisation that values employee engagement. Key responsibilities Lead the internal communications team, ensuring high quality service provision through clear strategic direction and priorities, developing and delivering communication strategies to our diverse workforce. Provide proactive strategic internal and transformation communications advice to senior leaders, including the executive committee and chief executive. Deliver, embed, and evaluate a cross agency internal communications strategy to support business priorities and culture change. Identify, plan, provide strategic oversight of, and develop opportunities for engaging content that responds to business priorities and promotes accessibility to all audiences. Who are we looking for? The successful candidate will demonstrate the following: Excellent communication and influencing skills, both written and oral, capable of accurately and confidently communicating, influencing, and challenging staff and external contacts at all levels. (Lead criteria) A confident self starter who can operate independently, manage conflicting priorities, meet deadlines, and collaborate flexibly within a team while encouraging feedback. Demonstrable track record of developing employee communications and engagement strategies, using a range of communication tools and techniques. (Lead criteria) Strong editorial skills, with a proven understanding of what makes a good news story and accessible content. Networker - proactively creating and maintaining positive, professional, and trusting relationships with a wide range of internal and external stakeholders. Person Specification Method of assessment: A=Application, T=Test, I=Interview, P=Presentation Behaviour Criteria Communicating and Influencing - Excellent communication and interpersonal skills, both written and oral, with the ability to accurately and confidently communicate, influence, and challenge staff and external contacts at all levels. (A,I,P) Developing Self and Others - A confident self starter who can operate independently, manage conflicting priorities, deliver to deadline, and work flexibly within a team, encouraging feedback and the views of others. (A,I) Experience Criteria Extensive experience managing internal communications and stakeholder engagement for high profile organisational transformation programmes, including drafting action plans, securing resource, and setting performance standards. (A,I,P) Proven senior leadership and management skills, with experience leading multi functional units in a complex organisation, motivating and developing staff, and managing performance. (A,I) Demonstrable track record of developing employee communications and engagement strategies using a range of communication tools and techniques. (A,I,P) Technical Criteria Strong editorial skills, with a proven understanding of what makes a good news story and interesting, accessible content. (A,I) Demonstrable track record of project management skills, leading cross organisational and external team projects, anticipating risks, handling unanticipated problems, and communicating creative solutions to achieve successful resolution while delivering high customer service. (A,I) A relevant qualification and membership of CIM, CIPR, or another relevant professional body is desirable. (A) Strengths Criteria Strategic - looking at the big picture and considering wider factors and long term implications of decisions. (I) Change Agent - positive and inspirational in leading and supporting others through change. (I) Networker - proactively creating and maintaining positive, professional, and trusting relationships with a wide range of people and identifying connections to bring people together. (I) To find out more about this fantastic opportunity, please read our Job Description and Person Specification. Use of AI in Job Applications: Artificial Intelligence can be a useful tool to support your application; however, all examples and statements provided must be truthful, factually accurate, and taken directly from your own experience. Where plagiarism has been identified, applications may be withdrawn. Adjustments for disability: If you require any disability related adjustments, please contact as soon as possible. Dates Closing date: 18/03/2026 Shortlisting date: 20/03/2026 Interview date: 27/03/2026 Recruitment and Selection Applicants will be assessed on whether they meet mandatory requirements, as well as necessary skills and experience. They are scored on competency based answers. Candidates will be subject to UK immigration requirements and Civil Service nationality rules. Further information on who can apply is available here. Successful candidates must pass disclosure and barring, animal rights, and pro life activism checks. Employees working with government assets must complete basic personnel security standard checks. Health and Safety Certain roles within the MHRA require post holders to have vaccinations or routine health surveillance. These roles include: Laboratory based roles working directly with known pathogens. Maintenance roles, particularly those required to work in laboratory settings. Roles that involve visiting other establishments where vaccination is required. Roles requiring overseas travel where specific vaccination may be required. Applicants successful at interview will be subject to a check on the Internal Fraud Database (IFD). This check examines employees dismissed for fraud or dishonesty offences, including those who resign or leave before dismissal. Applicants unable to pass the IFD check are ineligible. Moving to the MHRA from another employer means you may lose access to childcare vouchers, but you may be eligible for other government schemes. Determine eligibility here. Recruitment Principles Your application is judged on merit by a fair and open competition. If you feel your application has not been treated fairly, please contact . For further complaints, contact the Civil Service Commission at civilservicecommission.independent.gov.uk.
Mar 14, 2026
Full time
Position We are currently looking for a Head of Internal Communications to join our Internal Communications team within the Communications and Engagement, Enablement group. This is a full time opportunity, on a 15 month fixed term contract. The role will be based in 10 South Colonnade, Canary Wharf, London, E14 4PU. Government departments and agencies are working towards implementing a minimum 60% attendance in office sites. We are currently implementing a flexible, hybrid way of working, with a minimum of 8 days per month on site to enable collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs and can flex up to 12 days a month, with the remainder worked remotely. Who are we? The Medicines and Healthcare Products Regulatory Agency (MHRA) enhances and improves the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research. The MHRA Communications and Engagement Function is a multi award winning team. We focus on supporting the Agency to deliver its business outcomes by putting patients and the public at the centre of all work. Our teams include News & Media, Communications, Patient and Public Involvement and Engagement, and Customer Experience. This role is in the Communications team. What's the role? The Head of Internal Communications leads the internal communications function, including the team, budget, and initiatives, and drives continuous improvement. This is a great opportunity to make a significant contribution to a forward thinking organisation that values employee engagement. Key responsibilities Lead the internal communications team, ensuring high quality service provision through clear strategic direction and priorities, developing and delivering communication strategies to our diverse workforce. Provide proactive strategic internal and transformation communications advice to senior leaders, including the executive committee and chief executive. Deliver, embed, and evaluate a cross agency internal communications strategy to support business priorities and culture change. Identify, plan, provide strategic oversight of, and develop opportunities for engaging content that responds to business priorities and promotes accessibility to all audiences. Who are we looking for? The successful candidate will demonstrate the following: Excellent communication and influencing skills, both written and oral, capable of accurately and confidently communicating, influencing, and challenging staff and external contacts at all levels. (Lead criteria) A confident self starter who can operate independently, manage conflicting priorities, meet deadlines, and collaborate flexibly within a team while encouraging feedback. Demonstrable track record of developing employee communications and engagement strategies, using a range of communication tools and techniques. (Lead criteria) Strong editorial skills, with a proven understanding of what makes a good news story and accessible content. Networker - proactively creating and maintaining positive, professional, and trusting relationships with a wide range of internal and external stakeholders. Person Specification Method of assessment: A=Application, T=Test, I=Interview, P=Presentation Behaviour Criteria Communicating and Influencing - Excellent communication and interpersonal skills, both written and oral, with the ability to accurately and confidently communicate, influence, and challenge staff and external contacts at all levels. (A,I,P) Developing Self and Others - A confident self starter who can operate independently, manage conflicting priorities, deliver to deadline, and work flexibly within a team, encouraging feedback and the views of others. (A,I) Experience Criteria Extensive experience managing internal communications and stakeholder engagement for high profile organisational transformation programmes, including drafting action plans, securing resource, and setting performance standards. (A,I,P) Proven senior leadership and management skills, with experience leading multi functional units in a complex organisation, motivating and developing staff, and managing performance. (A,I) Demonstrable track record of developing employee communications and engagement strategies using a range of communication tools and techniques. (A,I,P) Technical Criteria Strong editorial skills, with a proven understanding of what makes a good news story and interesting, accessible content. (A,I) Demonstrable track record of project management skills, leading cross organisational and external team projects, anticipating risks, handling unanticipated problems, and communicating creative solutions to achieve successful resolution while delivering high customer service. (A,I) A relevant qualification and membership of CIM, CIPR, or another relevant professional body is desirable. (A) Strengths Criteria Strategic - looking at the big picture and considering wider factors and long term implications of decisions. (I) Change Agent - positive and inspirational in leading and supporting others through change. (I) Networker - proactively creating and maintaining positive, professional, and trusting relationships with a wide range of people and identifying connections to bring people together. (I) To find out more about this fantastic opportunity, please read our Job Description and Person Specification. Use of AI in Job Applications: Artificial Intelligence can be a useful tool to support your application; however, all examples and statements provided must be truthful, factually accurate, and taken directly from your own experience. Where plagiarism has been identified, applications may be withdrawn. Adjustments for disability: If you require any disability related adjustments, please contact as soon as possible. Dates Closing date: 18/03/2026 Shortlisting date: 20/03/2026 Interview date: 27/03/2026 Recruitment and Selection Applicants will be assessed on whether they meet mandatory requirements, as well as necessary skills and experience. They are scored on competency based answers. Candidates will be subject to UK immigration requirements and Civil Service nationality rules. Further information on who can apply is available here. Successful candidates must pass disclosure and barring, animal rights, and pro life activism checks. Employees working with government assets must complete basic personnel security standard checks. Health and Safety Certain roles within the MHRA require post holders to have vaccinations or routine health surveillance. These roles include: Laboratory based roles working directly with known pathogens. Maintenance roles, particularly those required to work in laboratory settings. Roles that involve visiting other establishments where vaccination is required. Roles requiring overseas travel where specific vaccination may be required. Applicants successful at interview will be subject to a check on the Internal Fraud Database (IFD). This check examines employees dismissed for fraud or dishonesty offences, including those who resign or leave before dismissal. Applicants unable to pass the IFD check are ineligible. Moving to the MHRA from another employer means you may lose access to childcare vouchers, but you may be eligible for other government schemes. Determine eligibility here. Recruitment Principles Your application is judged on merit by a fair and open competition. If you feel your application has not been treated fairly, please contact . For further complaints, contact the Civil Service Commission at civilservicecommission.independent.gov.uk.
Advance Systems International
Birmingham, Staffordshire
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
Mar 14, 2026
Full time
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons We're a Corporate International Tax Team working across every industry sector with a diverse and interesting range of clients - from entrepreneurial start-ups to large, global FTSE 100 companies. We are a fast growing and high performing team and, for you, it's the chance to get involved in cross border M&A transactions, international tax planning, transfer pricing, UK/US Tax Consulting, and more. Your potential will grow too, with plenty of opportunities to learn new skills or further enhance your current ones. Along the way, we'll give you all the client-facing exposure, support and international connections you need to take your career in whichever direction you want it to go. Tax is a dynamic, ever changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long lasting relationships. You'll be someone who can work pro actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. We are looking for someone; To provide corporate tax compliance, advisory and accounting services to a range of clients across all lines of the sector. With knowledge of working, and developing relationships, with clients to advise on corporate planning and restructuring projects both in the UK and internationally, as well as producing complex UK tax computations and returns. Strong understanding of and previous experience within corporate tax compliance, dealing with the annual tax return process of both small clients and those with a much more extensive number of assignees in the UK and internationally. Managing the successful delivery of commercially viable and technically excellent advice to a variety of clients involving tax due diligence, structuring, international and other advisory work and including liaising with specialists in other tax teams and overseas BDO offices to manage their input. Ability to undertake tax audits for clients under UK GAAP, IFRS and US GAAP. Ability to prepare proposals for new work, including researching target client companies and on technical issues to identify new solutions. Experience of managing staff. Educated to degree level, and CTA and/or ACA qualified or equivalent. You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state of the art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Mar 14, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons We're a Corporate International Tax Team working across every industry sector with a diverse and interesting range of clients - from entrepreneurial start-ups to large, global FTSE 100 companies. We are a fast growing and high performing team and, for you, it's the chance to get involved in cross border M&A transactions, international tax planning, transfer pricing, UK/US Tax Consulting, and more. Your potential will grow too, with plenty of opportunities to learn new skills or further enhance your current ones. Along the way, we'll give you all the client-facing exposure, support and international connections you need to take your career in whichever direction you want it to go. Tax is a dynamic, ever changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long lasting relationships. You'll be someone who can work pro actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. We are looking for someone; To provide corporate tax compliance, advisory and accounting services to a range of clients across all lines of the sector. With knowledge of working, and developing relationships, with clients to advise on corporate planning and restructuring projects both in the UK and internationally, as well as producing complex UK tax computations and returns. Strong understanding of and previous experience within corporate tax compliance, dealing with the annual tax return process of both small clients and those with a much more extensive number of assignees in the UK and internationally. Managing the successful delivery of commercially viable and technically excellent advice to a variety of clients involving tax due diligence, structuring, international and other advisory work and including liaising with specialists in other tax teams and overseas BDO offices to manage their input. Ability to undertake tax audits for clients under UK GAAP, IFRS and US GAAP. Ability to prepare proposals for new work, including researching target client companies and on technical issues to identify new solutions. Experience of managing staff. Educated to degree level, and CTA and/or ACA qualified or equivalent. You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state of the art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Senior Lecturer in Communications and Media The role We are looking to recruit an established educator and innovator in Media Communications with a focus on contemporary content creation workflows and practices. We seek a compassionate academic leader who can blend technical production expertise and industry engagement with the critical inquiry necessary to lead in today's global media environment. You will join our team of academics, creatives and practitioners working in the Communications and Media programme at LCC. The programme consists of courses at undergraduate and postgraduate levels in Advertising, Media Communications, Contemporary Media Cultures, and Public Relations. We have a commitment to ensuring high quality advertising education and your role will be pivotal in helping us to achieve this. This role requires evidenced practical experience with contemporary content creation workflows and a breadth of creative software tools and solutions. You must be able to apply these skills within the evolving creative industries, backed by a commitment to critical inquiry and the analytical skills needed to navigate a complex global media landscape. You will proactively contribute to pedagogic leadership and curriculum development that stimulates thought and practice, promotes diversity and inclusivity, and supports student employability. You will have substantial teaching experience in Higher Education and have a proven track record of delivering a high quality student experience, including through curriculum delivery, development and assessment. About you You will bring an advanced knowledge of your subject area and be able to apply this to broader processes of change and future directions, through innovative pedagogy, knowledge exchange and/or research. You will hold a qualification in a relevant discipline at least to postgraduate level or have a substantial track record in industry alongside experience of teaching in HE. You will have a strong commitment to the advancement of your field through research or knowledge exchange and be able to identify potential sources of funding and industry engagement. We are UAL University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures. For further details and to apply please click the apply button. Closing date: 23rd March 2026, 17:00. If you have any queries about this role or need any reasonable adjustments for your application, please contact Lesley Wilkins, Senior Resourcing Adviser, UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn - a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.
Mar 14, 2026
Full time
Senior Lecturer in Communications and Media The role We are looking to recruit an established educator and innovator in Media Communications with a focus on contemporary content creation workflows and practices. We seek a compassionate academic leader who can blend technical production expertise and industry engagement with the critical inquiry necessary to lead in today's global media environment. You will join our team of academics, creatives and practitioners working in the Communications and Media programme at LCC. The programme consists of courses at undergraduate and postgraduate levels in Advertising, Media Communications, Contemporary Media Cultures, and Public Relations. We have a commitment to ensuring high quality advertising education and your role will be pivotal in helping us to achieve this. This role requires evidenced practical experience with contemporary content creation workflows and a breadth of creative software tools and solutions. You must be able to apply these skills within the evolving creative industries, backed by a commitment to critical inquiry and the analytical skills needed to navigate a complex global media landscape. You will proactively contribute to pedagogic leadership and curriculum development that stimulates thought and practice, promotes diversity and inclusivity, and supports student employability. You will have substantial teaching experience in Higher Education and have a proven track record of delivering a high quality student experience, including through curriculum delivery, development and assessment. About you You will bring an advanced knowledge of your subject area and be able to apply this to broader processes of change and future directions, through innovative pedagogy, knowledge exchange and/or research. You will hold a qualification in a relevant discipline at least to postgraduate level or have a substantial track record in industry alongside experience of teaching in HE. You will have a strong commitment to the advancement of your field through research or knowledge exchange and be able to identify potential sources of funding and industry engagement. We are UAL University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures. For further details and to apply please click the apply button. Closing date: 23rd March 2026, 17:00. If you have any queries about this role or need any reasonable adjustments for your application, please contact Lesley Wilkins, Senior Resourcing Adviser, UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn - a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.
Procurement Services have a vacant Procurement Business Manager position. This is an excellent opportunity to develop your procurement career in a dynamic, challenging and high profile environment. In addition to the criteria outlined in the specification, you should demonstrate how you apply commercial acumen and utilise skills to deliver in the complex changing environment throughout NHS Wales. The post will be working on behalf of Health Education & Improvement Wales, and will focus on stakeholder engagement, staff development and increased visibility of contract content and expenditure.To be successful in this post, the candidate will be of a continuous improvement mindset; need to be flexible and responsive to changes in priorities; be of a resilient personality; demonstrable track record in delivering creative and innovative service improvement solutions; manage heavy workload at pace; ensure policies and procedures are adhered to ensuring strategic and operational targets are delivered. Main duties of the job Supporting the teams understanding of the strategic direction of all NHS Wales organisations and the alignment with the NWSSP strategic objectives as part of the Integrated Medium-Term Plan (IMTP). The post holder will support the leadership of the Assistant Head of National Sourcing in the delivery of a comprehensive sourcing plan, Non Pay Savings, Compliance , P2P, Audit and ensuring operational management and performance monitoring of the Health Education & Improvement Wales Sourcing team. Apply innovative and strategic thinking to continuous service improvement initiatives and be prepared to challenge historical practice when appropriate, ensuring best practice is adopted which improves the efficiency and effectiveness of the Procurement Team. Ensure the operational management and performance monitoring of the whole Procurement team in line with departmental Key Performance Indicators (KPI's). Support the Assistant Head of National Sourcing in responding to FOI and Audit and Assurance queries. Discover how you can enjoy life to the full & progress your fulfilling career by sharing in our values, working together, taking responsibility, listening and learning and innovation. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. About us At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating. Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement. We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people. Excellent customer service is something we strive for, for both our internal and external customers. Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other. Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Person Specification Qualifications and Knowledge Qualified to CIPS Level 5 (Advanced Diploma) OR Procurement or business related Degree -Strategic sourcing -Performance improvement -EU Procurement -What the business needs are across the procurement services -Delivering value for money -The whole supply chain process -Best practice principles / benchmarking -E-procurement -The impact of sustainability in supply chains -The importance of compliance -Process improvement / operations management -Legal requirements of a contract Knowledge of Health Boards and Trusts Procurement processes/ procedures Experience Proven experience of delivering complex procurement projects: -assessment of business need -evidence of tendering -specification writing -evaluation criteria -contract award reports -contract management -implementation of contracts -engaging key stakeholders Demonstrate experience of dealing with contract legislation, compliance and probity issues. Experience of people / staff supervision / management - preferably management experience within a procurement or supply environment. Awareness of Quality standards and working with ISO policies and procedures. Skills and Attributes Ability to drive and manage comprehensive data gathering on products and suppliers Strong influencing and negotiating skills with customers and external parties, a good builder of productive relationships and the skill to be able to maintain effective business partnering relationships. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Mar 14, 2026
Full time
Procurement Services have a vacant Procurement Business Manager position. This is an excellent opportunity to develop your procurement career in a dynamic, challenging and high profile environment. In addition to the criteria outlined in the specification, you should demonstrate how you apply commercial acumen and utilise skills to deliver in the complex changing environment throughout NHS Wales. The post will be working on behalf of Health Education & Improvement Wales, and will focus on stakeholder engagement, staff development and increased visibility of contract content and expenditure.To be successful in this post, the candidate will be of a continuous improvement mindset; need to be flexible and responsive to changes in priorities; be of a resilient personality; demonstrable track record in delivering creative and innovative service improvement solutions; manage heavy workload at pace; ensure policies and procedures are adhered to ensuring strategic and operational targets are delivered. Main duties of the job Supporting the teams understanding of the strategic direction of all NHS Wales organisations and the alignment with the NWSSP strategic objectives as part of the Integrated Medium-Term Plan (IMTP). The post holder will support the leadership of the Assistant Head of National Sourcing in the delivery of a comprehensive sourcing plan, Non Pay Savings, Compliance , P2P, Audit and ensuring operational management and performance monitoring of the Health Education & Improvement Wales Sourcing team. Apply innovative and strategic thinking to continuous service improvement initiatives and be prepared to challenge historical practice when appropriate, ensuring best practice is adopted which improves the efficiency and effectiveness of the Procurement Team. Ensure the operational management and performance monitoring of the whole Procurement team in line with departmental Key Performance Indicators (KPI's). Support the Assistant Head of National Sourcing in responding to FOI and Audit and Assurance queries. Discover how you can enjoy life to the full & progress your fulfilling career by sharing in our values, working together, taking responsibility, listening and learning and innovation. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. About us At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating. Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement. We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people. Excellent customer service is something we strive for, for both our internal and external customers. Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other. Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Person Specification Qualifications and Knowledge Qualified to CIPS Level 5 (Advanced Diploma) OR Procurement or business related Degree -Strategic sourcing -Performance improvement -EU Procurement -What the business needs are across the procurement services -Delivering value for money -The whole supply chain process -Best practice principles / benchmarking -E-procurement -The impact of sustainability in supply chains -The importance of compliance -Process improvement / operations management -Legal requirements of a contract Knowledge of Health Boards and Trusts Procurement processes/ procedures Experience Proven experience of delivering complex procurement projects: -assessment of business need -evidence of tendering -specification writing -evaluation criteria -contract award reports -contract management -implementation of contracts -engaging key stakeholders Demonstrate experience of dealing with contract legislation, compliance and probity issues. Experience of people / staff supervision / management - preferably management experience within a procurement or supply environment. Awareness of Quality standards and working with ISO policies and procedures. Skills and Attributes Ability to drive and manage comprehensive data gathering on products and suppliers Strong influencing and negotiating skills with customers and external parties, a good builder of productive relationships and the skill to be able to maintain effective business partnering relationships. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Night Support Worker A rewarding opportunity to provide overnight support within a supported housing homeless hostel environment, helping vulnerable adults feel safe, supported and respected while promoting independence, safeguarding and wellbeing. If you've also worked in the following roles, we'd also like to hear from you: Support Worker, Care Support Worker, Residential Support Worker, Hostel Support Worker SALARY: £26,610 per annum LOCATION: Birkenhead, Wirral, North West England JOB TYPE: Full-Time, Permanent WORKING HOURS: Average 36.75 hours per week; four shifts on (20:30 to 08:00), four shifts off, including weekends and Bank Holidays JOB OVERVIEW We have a fantastic new job opportunity for a Night Support Worker to join a dedicated overnight team within a supported housing homeless hostel environment. As a Night Support Worker, you will play a vital role in maintaining a safe, secure and well-managed environment within a homeless hostel, supporting residents with complex needs including mental health, substance misuse and vulnerability to homelessness. The Night Support Worker role combines safeguarding-focused support with practical building safety responsibilities, ensuring residents receive consistent, person-centred care while overnight operations run smoothly. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Night Support Worker include: Resident Support and Safeguarding: Providing person-centred overnight support and promoting residents' rights and responsibilities Risk Assessment and Monitoring: Conducting room checks, completing risk assessments and responding appropriately to concerns Incident and Safeguarding Reporting: Following procedures accurately and reporting concerns without delay Building Safety and Security: Ensuring the safety of residents, staff and premises at all times Health and Safety Compliance: Completing building and equipment checks and maintaining life-saving equipment Emergency Response: Liaising with emergency services including fire, police and medical services Record Keeping and Handover: Maintaining accurate records and providing clear information for morning handovers Team Collaboration: Working closely with colleagues and supporting agency or new staff overnight CANDIDATE REQUIREMENTS ESSENTIAL Previous experience in a hostel, supported housing or similar care environment Working knowledge of safeguarding, risk assessment and support planning Understanding of issues affecting vulnerable and homeless individuals Strong communication, interpersonal and report-writing skills Ability to work independently during night shifts DESIRABLE A Level 2 qualification in Housing, Health and Social Care or a related subject Experience working with mental health, substance misuse or offending backgrounds Knowledge of health and safety within residential or supported housing settings IT literacy including Microsoft Word and Outlook This role requires an Enhanced DBS check HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14354 Full-Time, Permanent Social Care Jobs, Careers and Vacancies. Find a new job and work in Birkenhead, Wirral, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online
Mar 14, 2026
Full time
Night Support Worker A rewarding opportunity to provide overnight support within a supported housing homeless hostel environment, helping vulnerable adults feel safe, supported and respected while promoting independence, safeguarding and wellbeing. If you've also worked in the following roles, we'd also like to hear from you: Support Worker, Care Support Worker, Residential Support Worker, Hostel Support Worker SALARY: £26,610 per annum LOCATION: Birkenhead, Wirral, North West England JOB TYPE: Full-Time, Permanent WORKING HOURS: Average 36.75 hours per week; four shifts on (20:30 to 08:00), four shifts off, including weekends and Bank Holidays JOB OVERVIEW We have a fantastic new job opportunity for a Night Support Worker to join a dedicated overnight team within a supported housing homeless hostel environment. As a Night Support Worker, you will play a vital role in maintaining a safe, secure and well-managed environment within a homeless hostel, supporting residents with complex needs including mental health, substance misuse and vulnerability to homelessness. The Night Support Worker role combines safeguarding-focused support with practical building safety responsibilities, ensuring residents receive consistent, person-centred care while overnight operations run smoothly. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Night Support Worker include: Resident Support and Safeguarding: Providing person-centred overnight support and promoting residents' rights and responsibilities Risk Assessment and Monitoring: Conducting room checks, completing risk assessments and responding appropriately to concerns Incident and Safeguarding Reporting: Following procedures accurately and reporting concerns without delay Building Safety and Security: Ensuring the safety of residents, staff and premises at all times Health and Safety Compliance: Completing building and equipment checks and maintaining life-saving equipment Emergency Response: Liaising with emergency services including fire, police and medical services Record Keeping and Handover: Maintaining accurate records and providing clear information for morning handovers Team Collaboration: Working closely with colleagues and supporting agency or new staff overnight CANDIDATE REQUIREMENTS ESSENTIAL Previous experience in a hostel, supported housing or similar care environment Working knowledge of safeguarding, risk assessment and support planning Understanding of issues affecting vulnerable and homeless individuals Strong communication, interpersonal and report-writing skills Ability to work independently during night shifts DESIRABLE A Level 2 qualification in Housing, Health and Social Care or a related subject Experience working with mental health, substance misuse or offending backgrounds Knowledge of health and safety within residential or supported housing settings IT literacy including Microsoft Word and Outlook This role requires an Enhanced DBS check HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14354 Full-Time, Permanent Social Care Jobs, Careers and Vacancies. Find a new job and work in Birkenhead, Wirral, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
Mar 14, 2026
Full time
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
12 Month Fixed Term Contract/Secondment Opportunity. Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values. Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work, such as our fight for equity in Hackney, with a particular focus on becoming an actively anti-racist borough. But the work doesn't stop there, we are proactive in our approach to bringing fairness to all aspects of life, including gender, neurodiversity and across the poverty divide. The post is within the Benefits and Homeless Prevention Service. The service is high performing and is committed to helping residents and the challenges they face while supporting staff to perform to the high standards of the service. The London Borough of Hackney has one of the highest Housing Benefit caseloads in London and receives on average nearly 4,000 homelessness approaches a year. To meet these demands, the service has been innovative, agile, and constantly improving in its aim to be a leader in this field. We are looking for an exceptional Housing Benefit Assessor who has extensive experience assessing Housing Benefit claims from households placed in temporary accommodation. You will work as part of a team that is also responsible for the collection and recovery of temporary accommodation charges. Requirements of this role include: Proven experience in processing Housing Benefit and Council Tax Support claims in a local authority setting. In-depth knowledge of Housing Benefit administration, legislation, and procedures related to Council Tax Support. Ability to prioritise tasks and work accurately to meet targets and deadlines. Capable of working independently without close supervision. Ability to collaborate effectively as part of a team, ready to assist others, while also taking responsibility for individual work as needed. Competent in using Google applications, including Sheets, Docs, and Gmail. Excellent verbal and written communication skills, with a strong focus on customer service. Ability to work under pressure, managing a heavy and varied workload while explaining complex benefit and financial assessments clearly. Experience working with the Academy Benefits system and Civica Comino or W360, as well as Housing Management Systems. Efficient and accurate administration of all benefits applications received, including identifying and addressing overpayments in accordance with relevant regulations, legislation, and guidance. Skilled in identifying potential irregularities in benefit claims and referring these cases to the appropriate Fraud Services. Conducting and documenting necessary checks, while responding to queries in compliance with relevant legislation and service requirements. Ensuring that all decision letters, overpayment invoices, and reminders are issued promptly. Accurately coding payments and overpayments for subsidy purposes. Liaising with and guiding other Council departments (including partner authorities), external agencies, government bodies, organisations, stakeholders, members, and colleagues on all matters related to Revenues and Benefits Shared Services to ensure a high standard of service delivery whilst adhering to data protection policies If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below. The recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs. When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience. This application process replaces a supporting statement. Prior to applying for a vacancy for a secondment opportunity, please liaise with your line manager and inform them of your interest in applying for the role. Closing date for applications: 17 March 2026 (22:59) . Interview date: W/C 13 April 2026. We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive and Inclusive. Hackney Council works to eradicate discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce. The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:
Mar 14, 2026
Seasonal
12 Month Fixed Term Contract/Secondment Opportunity. Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values. Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work, such as our fight for equity in Hackney, with a particular focus on becoming an actively anti-racist borough. But the work doesn't stop there, we are proactive in our approach to bringing fairness to all aspects of life, including gender, neurodiversity and across the poverty divide. The post is within the Benefits and Homeless Prevention Service. The service is high performing and is committed to helping residents and the challenges they face while supporting staff to perform to the high standards of the service. The London Borough of Hackney has one of the highest Housing Benefit caseloads in London and receives on average nearly 4,000 homelessness approaches a year. To meet these demands, the service has been innovative, agile, and constantly improving in its aim to be a leader in this field. We are looking for an exceptional Housing Benefit Assessor who has extensive experience assessing Housing Benefit claims from households placed in temporary accommodation. You will work as part of a team that is also responsible for the collection and recovery of temporary accommodation charges. Requirements of this role include: Proven experience in processing Housing Benefit and Council Tax Support claims in a local authority setting. In-depth knowledge of Housing Benefit administration, legislation, and procedures related to Council Tax Support. Ability to prioritise tasks and work accurately to meet targets and deadlines. Capable of working independently without close supervision. Ability to collaborate effectively as part of a team, ready to assist others, while also taking responsibility for individual work as needed. Competent in using Google applications, including Sheets, Docs, and Gmail. Excellent verbal and written communication skills, with a strong focus on customer service. Ability to work under pressure, managing a heavy and varied workload while explaining complex benefit and financial assessments clearly. Experience working with the Academy Benefits system and Civica Comino or W360, as well as Housing Management Systems. Efficient and accurate administration of all benefits applications received, including identifying and addressing overpayments in accordance with relevant regulations, legislation, and guidance. Skilled in identifying potential irregularities in benefit claims and referring these cases to the appropriate Fraud Services. Conducting and documenting necessary checks, while responding to queries in compliance with relevant legislation and service requirements. Ensuring that all decision letters, overpayment invoices, and reminders are issued promptly. Accurately coding payments and overpayments for subsidy purposes. Liaising with and guiding other Council departments (including partner authorities), external agencies, government bodies, organisations, stakeholders, members, and colleagues on all matters related to Revenues and Benefits Shared Services to ensure a high standard of service delivery whilst adhering to data protection policies If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below. The recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs. When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience. This application process replaces a supporting statement. Prior to applying for a vacancy for a secondment opportunity, please liaise with your line manager and inform them of your interest in applying for the role. Closing date for applications: 17 March 2026 (22:59) . Interview date: W/C 13 April 2026. We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive and Inclusive. Hackney Council works to eradicate discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce. The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:
Bridgend County Borough Council
Bridgend, Mid Glamorgan
37 hours per week - Permanent This is an exciting time to join our Integrated Cluster Network Teams. The cluster team work and support to develop a team around the person and their family or those important to them. The people we support can have long term complex challenges around their physical health, mental health and emotional well-being. It works with both older and younger adults. We aim to provide a holistic support to allow to live their lives as they wish to and ensure voice, choice, independence and control in their lives. The Teams consist of Social Workers, District Nurses, Occupational Therapists; Physiotherapists; Dietetics; Speech and Language Therapy; Pharmacy and Community Psychiatric Nursing. We work closely with G.P. surgeries and the third sector partner agencies to assess and support the needs of adults affected by long term complex and adverse conditions as well as their carers and families. This role will promote and deliver high standards of professional practice, intervention and social work leadership; and overseeing practice with the Team Manager in the Integrated Cluster Network team. This is a leadership role within an integrated service, and your role would reflect that. You will provide high level support to the Social Work Team Manager in the Integrated Cluster Network Team and to other multi-professional team members. The Integrated Cluster Network Team works with adults with long term complex, multi-faceted presenting needs. The Team provides an integrated approach to care and support, focusing on the person's 'voice' and the needs of their families, carers; or those important to them. An experienced professional social worker, you will provide social work leadership and oversee intervention in a dynamic multi-disciplinary team. Innovation, and knowledge of the legislative framework, as well as creativity within Social Work and the Integrated Model, are key to this post. To provide outstanding social work practice by leading and promoting the delivery of the highest level of practice skills and developments, through the ability to inspire and mentor the team. To actively promote our 'Strengths-Based Model of Practice-Working to Achieve Outcomes'. PRINCIPAL RESPONSIBILITIES AND ACTIVITIES: - Be responsible for the workload management as well as line management and the provision of advice and support within the social work team, within the Integrated Cluster Network Team. - Ensuring high quality assessment and plans of care and support that are strengths-based, outcome focused and aligned to 'what matters' to people. Promoting excellence within social work practice; identifying and acting on risk and safeguarding concerns; and taking a lead role in 'Best Interest' work. - Managing a small complex caseload, they will carry out high quality integrated assessments in partnership with individuals, families, and carers, and with other professionals within the Integrated Team. - Sharing the supervision of the team with the Team Manager, they will supervise staff, ensuring there is a focus on strengths-based, outcome focused practice, offering voice, choice and control. - In conjunction with the Team Manager, be responsible for ensuring plans of care and support utilise proportionate resources to meet identified needs and minimise risks to independence, contributing to the effective management of resources. - Support the Social Work Team Manager in their role; supporting the wider cluster responsibilities, in innovation and best practice to meet population needs, including supporting new staff in innovative roles. - Carry out delegated, deputising responsibilities for the Social Work Team Manager; as well as supporting collaboratively across three Integrated Cluster Network Teams and being responsible for the resources of the Directorate and Health Board as delegated and required. - Complying with departmental policies, procedures, and the performance management framework. Supporting with audit; staff appraisal; supervision and social work improvement and development, and the management of risk. Considering social work research and best practice in developing this work. - Maintaining up to date recordings on the electronic files, and relevant documents as required by the Directorate and Health Board to deliver good standards for practice. - Adhering to the Social Care Wales Code of Practice and meeting Continual Professional Development requirements for registration, being responsible for their own performance against agreed national health and social care targets. Preparing for and participating in supervision and personal development reviews with line manager. - Providing support, guidance and training to social work practitioners and other professional colleagues within the Integrated Team on professional social work practice, through consultation, caseload supervision, social work peer group supervision, and identifying and delivering social work and integrated staff training. Leading on social work student development within the Team and contributing to wider student development of all professionals within the Integrated Team. - Keeping up to date with current legislation; best social work practice and case law and ensuring this is applied within social work practice in the Integrated Cluster Network Team to support the delivery of continual improvement in the Integrated Services. - To adhere to the All Wales Safeguarding procedures. The ability to greet customers through the medium of Welsh is a requirement for this post. Protecting children, young people or adults at risk is a core responsibility of all council employees. An Enhanced with Adults Barred list criminal records check by the Disclosure & Barring Service (DBS) is a requirement for this post. A valid driving licence is requirement for this post. The council's Hybrid Working Policy applies to this post. This provides a framework for establishing how you will undertake working hours between your home and the office. Closing Date: 01 April 2026 Shortlisting Date: 02 April 2026 Interview Date: 16 April 2026 Benefits to working at Bridgend County Borough Council Job Description & Person Specification
Mar 13, 2026
Full time
37 hours per week - Permanent This is an exciting time to join our Integrated Cluster Network Teams. The cluster team work and support to develop a team around the person and their family or those important to them. The people we support can have long term complex challenges around their physical health, mental health and emotional well-being. It works with both older and younger adults. We aim to provide a holistic support to allow to live their lives as they wish to and ensure voice, choice, independence and control in their lives. The Teams consist of Social Workers, District Nurses, Occupational Therapists; Physiotherapists; Dietetics; Speech and Language Therapy; Pharmacy and Community Psychiatric Nursing. We work closely with G.P. surgeries and the third sector partner agencies to assess and support the needs of adults affected by long term complex and adverse conditions as well as their carers and families. This role will promote and deliver high standards of professional practice, intervention and social work leadership; and overseeing practice with the Team Manager in the Integrated Cluster Network team. This is a leadership role within an integrated service, and your role would reflect that. You will provide high level support to the Social Work Team Manager in the Integrated Cluster Network Team and to other multi-professional team members. The Integrated Cluster Network Team works with adults with long term complex, multi-faceted presenting needs. The Team provides an integrated approach to care and support, focusing on the person's 'voice' and the needs of their families, carers; or those important to them. An experienced professional social worker, you will provide social work leadership and oversee intervention in a dynamic multi-disciplinary team. Innovation, and knowledge of the legislative framework, as well as creativity within Social Work and the Integrated Model, are key to this post. To provide outstanding social work practice by leading and promoting the delivery of the highest level of practice skills and developments, through the ability to inspire and mentor the team. To actively promote our 'Strengths-Based Model of Practice-Working to Achieve Outcomes'. PRINCIPAL RESPONSIBILITIES AND ACTIVITIES: - Be responsible for the workload management as well as line management and the provision of advice and support within the social work team, within the Integrated Cluster Network Team. - Ensuring high quality assessment and plans of care and support that are strengths-based, outcome focused and aligned to 'what matters' to people. Promoting excellence within social work practice; identifying and acting on risk and safeguarding concerns; and taking a lead role in 'Best Interest' work. - Managing a small complex caseload, they will carry out high quality integrated assessments in partnership with individuals, families, and carers, and with other professionals within the Integrated Team. - Sharing the supervision of the team with the Team Manager, they will supervise staff, ensuring there is a focus on strengths-based, outcome focused practice, offering voice, choice and control. - In conjunction with the Team Manager, be responsible for ensuring plans of care and support utilise proportionate resources to meet identified needs and minimise risks to independence, contributing to the effective management of resources. - Support the Social Work Team Manager in their role; supporting the wider cluster responsibilities, in innovation and best practice to meet population needs, including supporting new staff in innovative roles. - Carry out delegated, deputising responsibilities for the Social Work Team Manager; as well as supporting collaboratively across three Integrated Cluster Network Teams and being responsible for the resources of the Directorate and Health Board as delegated and required. - Complying with departmental policies, procedures, and the performance management framework. Supporting with audit; staff appraisal; supervision and social work improvement and development, and the management of risk. Considering social work research and best practice in developing this work. - Maintaining up to date recordings on the electronic files, and relevant documents as required by the Directorate and Health Board to deliver good standards for practice. - Adhering to the Social Care Wales Code of Practice and meeting Continual Professional Development requirements for registration, being responsible for their own performance against agreed national health and social care targets. Preparing for and participating in supervision and personal development reviews with line manager. - Providing support, guidance and training to social work practitioners and other professional colleagues within the Integrated Team on professional social work practice, through consultation, caseload supervision, social work peer group supervision, and identifying and delivering social work and integrated staff training. Leading on social work student development within the Team and contributing to wider student development of all professionals within the Integrated Team. - Keeping up to date with current legislation; best social work practice and case law and ensuring this is applied within social work practice in the Integrated Cluster Network Team to support the delivery of continual improvement in the Integrated Services. - To adhere to the All Wales Safeguarding procedures. The ability to greet customers through the medium of Welsh is a requirement for this post. Protecting children, young people or adults at risk is a core responsibility of all council employees. An Enhanced with Adults Barred list criminal records check by the Disclosure & Barring Service (DBS) is a requirement for this post. A valid driving licence is requirement for this post. The council's Hybrid Working Policy applies to this post. This provides a framework for establishing how you will undertake working hours between your home and the office. Closing Date: 01 April 2026 Shortlisting Date: 02 April 2026 Interview Date: 16 April 2026 Benefits to working at Bridgend County Borough Council Job Description & Person Specification
Activities Coordinator When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Activities Coordinator Location: Havering, Close to Harold Wood Elizabeth Line station. Step free access available at this service. Salary: £30,400 Shift Pattern: 37.5 hours per week Monday to Friday between 09:00 - 17:00. You may need to be flexible on these hours as per service requirements. About the Role We have an exciting opportunity for a Activities Coordinator to join our new Independent Approved Premises commissioned by Criminal Justice Service (IAP) based in Havering. You will support residents recently released from prison in a residential setting, helping them reintegrate into the community. You will play a major part in reintegrating our residents back into the community by coordinating and delivering high quality activities and programmes which work to support individual needs, working in collaboration with the wider team. Some activities may vary but could include days out and visits, awareness days/weeks/months campaigns, cultural celebrations and other meaningful activities to encourage reintegration and enhance social skills and community engagement. No two days are the same, making this an ideal role for someone who enjoys variety and meaningful work in a supportive team environment. Some Key Responsibilities Include: Planning and coordinating individual and group activities and sessions Delivering programmes that support residents goals, personal development, and reintegration Developing and managing calendars of activities, events, and awareness campaigns to promote social skills, community engagement, and meaningful participation Collecting information about activities and resident feedback to see what works well and share this with the team to improve programmes and support resident wellbeing Running clinics, projects, and sessions, providing guidance, life skills support, and advice to residents as needed Building good relationships with partners and stakeholders, identifying new opportunities and creating an accessible partner resource catalogue Monitoring, evaluate, and report on activity effectiveness and outcomes, contributing to continuous improvement Supporting staffs wellbeing, collaborate with the wider team, and work flexibly to ensure smooth service delivery Identify risks, safeguarding residents and take appropriate action. Maintain accurate records, reports, and administrative tasks About You We are looking for someone who has a passion to support vulnerable people in making a change, supporting their rehabilitation and providing opportunities for them to make positive change to their lives, to reintegrate into society. You will have a general understanding of the criminal justice system, and/or have experience supporting people with multiple/complex needs. You will be able to plan and deliver a range of activities suited to individual needs and will be confident in understanding the needs of our residents to do this. We look for: Experience in coordinating and/or delivering activities and programmes with people from various backgrounds Ability to provide advice, support and guidance to a team and residents on various areas Ability to work creatively and encourage creativity in others Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others Proactive in making decisions to deal with challenges and providing a solution focused approach and using your initiative Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we Offer 25 days (Full time equivalent) annual leave, increasing with the length of service Employer Pension Contribution Eligibility to register with Blue Light Discount Card Access to discounted tickets for music events, shows, sports and more Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Mar 13, 2026
Full time
Activities Coordinator When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Activities Coordinator Location: Havering, Close to Harold Wood Elizabeth Line station. Step free access available at this service. Salary: £30,400 Shift Pattern: 37.5 hours per week Monday to Friday between 09:00 - 17:00. You may need to be flexible on these hours as per service requirements. About the Role We have an exciting opportunity for a Activities Coordinator to join our new Independent Approved Premises commissioned by Criminal Justice Service (IAP) based in Havering. You will support residents recently released from prison in a residential setting, helping them reintegrate into the community. You will play a major part in reintegrating our residents back into the community by coordinating and delivering high quality activities and programmes which work to support individual needs, working in collaboration with the wider team. Some activities may vary but could include days out and visits, awareness days/weeks/months campaigns, cultural celebrations and other meaningful activities to encourage reintegration and enhance social skills and community engagement. No two days are the same, making this an ideal role for someone who enjoys variety and meaningful work in a supportive team environment. Some Key Responsibilities Include: Planning and coordinating individual and group activities and sessions Delivering programmes that support residents goals, personal development, and reintegration Developing and managing calendars of activities, events, and awareness campaigns to promote social skills, community engagement, and meaningful participation Collecting information about activities and resident feedback to see what works well and share this with the team to improve programmes and support resident wellbeing Running clinics, projects, and sessions, providing guidance, life skills support, and advice to residents as needed Building good relationships with partners and stakeholders, identifying new opportunities and creating an accessible partner resource catalogue Monitoring, evaluate, and report on activity effectiveness and outcomes, contributing to continuous improvement Supporting staffs wellbeing, collaborate with the wider team, and work flexibly to ensure smooth service delivery Identify risks, safeguarding residents and take appropriate action. Maintain accurate records, reports, and administrative tasks About You We are looking for someone who has a passion to support vulnerable people in making a change, supporting their rehabilitation and providing opportunities for them to make positive change to their lives, to reintegrate into society. You will have a general understanding of the criminal justice system, and/or have experience supporting people with multiple/complex needs. You will be able to plan and deliver a range of activities suited to individual needs and will be confident in understanding the needs of our residents to do this. We look for: Experience in coordinating and/or delivering activities and programmes with people from various backgrounds Ability to provide advice, support and guidance to a team and residents on various areas Ability to work creatively and encourage creativity in others Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others Proactive in making decisions to deal with challenges and providing a solution focused approach and using your initiative Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we Offer 25 days (Full time equivalent) annual leave, increasing with the length of service Employer Pension Contribution Eligibility to register with Blue Light Discount Card Access to discounted tickets for music events, shows, sports and more Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Overview and Responsibilities SEN Teaching Assistant Location: Aurora Fairway School, St Ives, Cambridge Contract Type: Full-time, Permanent, Term Time Only Hours: 40 hours per week, Monday to Friday Salary: £22,996 to £25,068 (Actual annual salary, dependent on experience and qualifications) Hourly Rate: £12.87 to £14.03 p/hr About Aurora Fairway School Aurora Fairway School is a specialist day school for students aged 11-16 with complex learning needs, including SEMH, autism, and speech, language and communication difficulties. Opened in September 2022, our school is part of the innovative Aurora Group, which provides education and care for children, young people and adults with SEND across England. We offer a nurturing, therapeutic environment where every student is supported to thrive academically, socially and emotionally. We welcome and encourage visits - get in touch to arrange, we'd love to show you around. The Role We're looking for a qualified and dedicated Teaching Assistant to join our wonderful team. You'll play a vital role in supporting our students' learning and wellbeing, helping them to reach their full potential in a safe and caring setting. This includes: Supporting students with SEMH, ASD and anxiety-related needs Assisting with learning activities and adapting them as needed Helping to manage behaviour positively and individually Providing resources and classroom support under teacher guidance Skills and Qualifications What We're Looking For Experience working with children or young people with SEND Essential - Level 2 or equivalent in Maths and English A caring, patient and resilient approach Ability to work collaboratively with teachers and other staff Commitment to safeguarding and promoting the welfare of children Benefits and Additional Information Why Join Us? Be part of a supportive and forward-thinking team Make a real difference in young lives Access to ongoing training and development Work in a purpose-built, specialist setting What's on Offer at Aurora? We believe in supporting you as much as we support the children and young people in our care. Here's a snapshot of the fantastic benefits waiting for you: Grow with Us - Training & Development Learning never stops at Aurora! We offer a wide range of training programmes and career development opportunities to help you build your skills and reach your goals. Save Money on Everyday Essentials With the rising cost of living, our Perkbox app helps you stretch your money further: Discounts on groceries, phone plans, internet, dining out, gym memberships & more Access to our Cycle to Work and Car Scheme Competitive Pay & Reward We regularly benchmark our pay and benefits to stay ahead of the curve. You'll enjoy: Enhanced Annual Leave Company Sick Pay Enhanced Pension Life Assurance 24/7 GP Access - For You & Your Household Need a doctor? No problem. Book a phone or video appointment anytime, day or night. This service covers everyone in your household. UK Health Cash Plan Cover everyday healthcare costs like dental and optician bills. You and your children are included in the scheme, and you can upgrade to add your partner too! Employee Assistance Programme Your wellbeing matters. Get confidential support on a wide range of issues, including: Freephone counselling (available 24/7) Online tools and resources Refer a Friend - Earn £1,000! Know someone who'd be a great fit? Refer them and get rewarded!( Terms apply) How to Apply Apply online by completing our application form. For more information about this position or for assistance in completing the form, please contact . Successful applicants will be subject to pre-employment safeguarding checks including an enhanced disclosure and barring service (DBS) check. The post is exempt from the Rehabilitation of Offenders Act 1974 and the Aurora Group is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children. The Aurora Group is committed to safeguarding and promoting the welfare of the children and young adults in our care and is a disability confident and equal opportunities employer. This advert could be taken down at any point in time without prior notice if the position is filled. Please note that candidates that are shortlisted might be subject to an online search.
Mar 13, 2026
Full time
Overview and Responsibilities SEN Teaching Assistant Location: Aurora Fairway School, St Ives, Cambridge Contract Type: Full-time, Permanent, Term Time Only Hours: 40 hours per week, Monday to Friday Salary: £22,996 to £25,068 (Actual annual salary, dependent on experience and qualifications) Hourly Rate: £12.87 to £14.03 p/hr About Aurora Fairway School Aurora Fairway School is a specialist day school for students aged 11-16 with complex learning needs, including SEMH, autism, and speech, language and communication difficulties. Opened in September 2022, our school is part of the innovative Aurora Group, which provides education and care for children, young people and adults with SEND across England. We offer a nurturing, therapeutic environment where every student is supported to thrive academically, socially and emotionally. We welcome and encourage visits - get in touch to arrange, we'd love to show you around. The Role We're looking for a qualified and dedicated Teaching Assistant to join our wonderful team. You'll play a vital role in supporting our students' learning and wellbeing, helping them to reach their full potential in a safe and caring setting. This includes: Supporting students with SEMH, ASD and anxiety-related needs Assisting with learning activities and adapting them as needed Helping to manage behaviour positively and individually Providing resources and classroom support under teacher guidance Skills and Qualifications What We're Looking For Experience working with children or young people with SEND Essential - Level 2 or equivalent in Maths and English A caring, patient and resilient approach Ability to work collaboratively with teachers and other staff Commitment to safeguarding and promoting the welfare of children Benefits and Additional Information Why Join Us? Be part of a supportive and forward-thinking team Make a real difference in young lives Access to ongoing training and development Work in a purpose-built, specialist setting What's on Offer at Aurora? We believe in supporting you as much as we support the children and young people in our care. Here's a snapshot of the fantastic benefits waiting for you: Grow with Us - Training & Development Learning never stops at Aurora! We offer a wide range of training programmes and career development opportunities to help you build your skills and reach your goals. Save Money on Everyday Essentials With the rising cost of living, our Perkbox app helps you stretch your money further: Discounts on groceries, phone plans, internet, dining out, gym memberships & more Access to our Cycle to Work and Car Scheme Competitive Pay & Reward We regularly benchmark our pay and benefits to stay ahead of the curve. You'll enjoy: Enhanced Annual Leave Company Sick Pay Enhanced Pension Life Assurance 24/7 GP Access - For You & Your Household Need a doctor? No problem. Book a phone or video appointment anytime, day or night. This service covers everyone in your household. UK Health Cash Plan Cover everyday healthcare costs like dental and optician bills. You and your children are included in the scheme, and you can upgrade to add your partner too! Employee Assistance Programme Your wellbeing matters. Get confidential support on a wide range of issues, including: Freephone counselling (available 24/7) Online tools and resources Refer a Friend - Earn £1,000! Know someone who'd be a great fit? Refer them and get rewarded!( Terms apply) How to Apply Apply online by completing our application form. For more information about this position or for assistance in completing the form, please contact . Successful applicants will be subject to pre-employment safeguarding checks including an enhanced disclosure and barring service (DBS) check. The post is exempt from the Rehabilitation of Offenders Act 1974 and the Aurora Group is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children. The Aurora Group is committed to safeguarding and promoting the welfare of the children and young adults in our care and is a disability confident and equal opportunities employer. This advert could be taken down at any point in time without prior notice if the position is filled. Please note that candidates that are shortlisted might be subject to an online search.
Help make the web better for everyone We're a fast growing, profitable, self funded SaaS platform with 4.8 customer love and a 4.9 team score. Right now, we build software that helps organisations create accessible, fast, high-quality websites. Our customers include Fortune 500 Global companies, universities, local and state government agencies, and so much more. We are hiring a Customer Success Manager (CSM) who helps customers get real value from Silktide - not just tick a few boxes, but smash their goals and love using the platform. Where you will work You will spend 3 days per week in our Birmingham office on Colmore Row, with the remaining days for focused work. We value time together for coaching, collaboration, and learning from one another. We also operate globally with teams in the US, Denmark, Germany, and Australia. What you will do Onboarding & Enablement Run tailored onboarding sessions that equip new customers to hit the ground running. Get hands on with account setup to make sure everything's in place for success. Customer Partnership Act as the strategic point of contact for your named accounts, helping them get the most from Silktide. Gain a deep understanding of their business goals and challenges, and use your product knowledge to guide them towards better outcomes. Ongoing Success & Retention Build strong relationships and stay closely engaged so you can spot risks early and keep customers on track. Collaborate closely with Account Managers to flag opportunities for growth, share feedback, and ensure retention stays high. Proactive Value & Insight Don't wait for customers to ask - use your downtime to deliver value proactively (think: training, data insights, strategic nudges).> Take initiative to spot where a customer might need help - even if they haven't realised it yet. Support (but not babysitting) You'll answer the occasional support query via Intercom, but this isn't a tech support role - you're here to unblock people and keep them moving. About you You are a resident of Birmingham, UK (or willing to relocate) and fluent in English. You have a passion for technology and enjoy helping customers succeed. You excel at explaining complex concepts simply. You have 2-3+ years of customer facing experience (ideally in customer success or sales). You're proactive, comfortable reaching out to customers, and can address their needs independently. You can lead challenging conversations, hold customers accountable, and keep them focused on their goals. You're confident in partnering with Account Managers to move commercial discussions forward and deliver real value. You thrive in a fast paced, evolving environment and communicate clearly in writing and speech. Compensation Base salary: £45,000 to £70,000 OTE: £56,000 to £87,500 What's in it for you Be part of a fast growing company that's doubling in size each year and making the web better for everyone. Freedom to innovate and make a real impact on how customers experience Silktide. Join a creative, ambitious team with 4.8 Glassdoor ratings and a proven track record of supporting growth. Meaningful work that helps organisations deliver accessible, compliant, and high quality websites. Opportunity to grow your career alongside a self funded, profitable SaaS company with global reach. Perks A shiny new MacBook 20 days paid vacation plus public holidays, increasing with tenure Private Insurance, Health, Dental and Vision, plus Wellness Allowance Company Sponsored Pension and Enhanced Paternity or Maternity Casual Dress Code, Flexible Schedule, Weekly Paid Lunches, and Monthly Company Outings
Mar 13, 2026
Full time
Help make the web better for everyone We're a fast growing, profitable, self funded SaaS platform with 4.8 customer love and a 4.9 team score. Right now, we build software that helps organisations create accessible, fast, high-quality websites. Our customers include Fortune 500 Global companies, universities, local and state government agencies, and so much more. We are hiring a Customer Success Manager (CSM) who helps customers get real value from Silktide - not just tick a few boxes, but smash their goals and love using the platform. Where you will work You will spend 3 days per week in our Birmingham office on Colmore Row, with the remaining days for focused work. We value time together for coaching, collaboration, and learning from one another. We also operate globally with teams in the US, Denmark, Germany, and Australia. What you will do Onboarding & Enablement Run tailored onboarding sessions that equip new customers to hit the ground running. Get hands on with account setup to make sure everything's in place for success. Customer Partnership Act as the strategic point of contact for your named accounts, helping them get the most from Silktide. Gain a deep understanding of their business goals and challenges, and use your product knowledge to guide them towards better outcomes. Ongoing Success & Retention Build strong relationships and stay closely engaged so you can spot risks early and keep customers on track. Collaborate closely with Account Managers to flag opportunities for growth, share feedback, and ensure retention stays high. Proactive Value & Insight Don't wait for customers to ask - use your downtime to deliver value proactively (think: training, data insights, strategic nudges).> Take initiative to spot where a customer might need help - even if they haven't realised it yet. Support (but not babysitting) You'll answer the occasional support query via Intercom, but this isn't a tech support role - you're here to unblock people and keep them moving. About you You are a resident of Birmingham, UK (or willing to relocate) and fluent in English. You have a passion for technology and enjoy helping customers succeed. You excel at explaining complex concepts simply. You have 2-3+ years of customer facing experience (ideally in customer success or sales). You're proactive, comfortable reaching out to customers, and can address their needs independently. You can lead challenging conversations, hold customers accountable, and keep them focused on their goals. You're confident in partnering with Account Managers to move commercial discussions forward and deliver real value. You thrive in a fast paced, evolving environment and communicate clearly in writing and speech. Compensation Base salary: £45,000 to £70,000 OTE: £56,000 to £87,500 What's in it for you Be part of a fast growing company that's doubling in size each year and making the web better for everyone. Freedom to innovate and make a real impact on how customers experience Silktide. Join a creative, ambitious team with 4.8 Glassdoor ratings and a proven track record of supporting growth. Meaningful work that helps organisations deliver accessible, compliant, and high quality websites. Opportunity to grow your career alongside a self funded, profitable SaaS company with global reach. Perks A shiny new MacBook 20 days paid vacation plus public holidays, increasing with tenure Private Insurance, Health, Dental and Vision, plus Wellness Allowance Company Sponsored Pension and Enhanced Paternity or Maternity Casual Dress Code, Flexible Schedule, Weekly Paid Lunches, and Monthly Company Outings
Head of Services LinkAble Woking (Charity) 2 Board School Road, Woking, Knaphill GU21 5HE £50,000 a year Permanent, Full time Job details Pay: £50,000 a year Job type: Permanent, Full time Shift and schedule: Weekend availability Location: 2 Board School Road, Woking, Knaphill GU21 5HE Benefits (Pulled from the full job description) Employee discount Sick pay Free parking Store discount Company pension Company events On site parking Full job description About LinkAble LinkAble is a charity in Woking supporting people with a learning disability and autistic people to create the life they want to live. Our vision is a world where they and their families are empowered and supported to live life to the full. About the Role This is a rewarding senior leadership role at an exciting time for LinkAble. As Head of Services, you will join the Senior Leadership Team with the Chief Executive and Head of Finance. You will provide both strategic direction and hands on operational leadership, role modelling best practice and coaching staff across all children s, young people s and adult services. You will ensure services are safe, high quality, financially sustainable and continuously improving. We have secured a two-year extension to our Short Breaks contract and expanded our adult services premises, creating strong opportunities for growth and innovation. While the role oversees all services, you will directly manage children s services day to day, supported by two Team Leaders. Adult services leadership is supported by the Adult Services Development Manager. You will be responsible for: Strategic and operational leadership across all services Direct leadership of children and young people s services (minimum 2 years experience with high support needs CYP required) Oversight of adult services, supported by the Adult Services Development Manager Management oversight of sessional staff Contract management and commissioner relationships, especially with Surrey County Council Monitoring performance, outcomes and attendance Ensuring Ofsted and CQC compliance and robust safeguarding Developing three new income generating services (PA service, Post 16 service, education for children not in school) Partnership building, networking and statutory funding You will play a key role in ensuring LinkAble stays sustainable, responsive and ambitious within a changing external environment. About You We are looking for a values driven senior leader with: Significant management experience in the disability sector (e.g., special school, charity, children s residential care) A credible, respectful and motivating leadership style Level 5 Education or Health & Social Care qualification (or equivalent) Experience supporting people with learning disabilities or autism with moderate to high support needs Experience with non-speaking children and/or behaviour that challenges, including de-escalation techniques Strong safeguarding, compliance and incident management knowledge Confidence identifying growth opportunities and diversifying income Related sector experience (physical disabilities, ABI or complex needs) also welcomed You will be a visible, approachable and inspiring leader, able to balance strategic thinking with hands on operational presence. Working Pattern Mon, Wed, Thu: 10 00 Tue, Fri: 09 00 Flexibility is required for occasional evenings, weekends, on call duty and to work during school holiday playschemes. We are interviewing as applications are received. Pay: £50,000.00 per year Benefits: Company events Company pension Employee discount Free parking On site parking Sick pay Store discount Application question(s): Do you have significant hands-on experience of supporting children with additional needs? If so, please say which organisation and role this relates to on your CV. Candidates who don't evidence this will not be shortlisted. Do you have experience of management in education, health or social care services? Do you have experience of supporting children or adults with high support needs and challenging behaviours. Please note the organisation and role this relates to on your CV. Candidates that don't evidence this will not be shortlisted for interview. Work Location: In person
Mar 13, 2026
Full time
Head of Services LinkAble Woking (Charity) 2 Board School Road, Woking, Knaphill GU21 5HE £50,000 a year Permanent, Full time Job details Pay: £50,000 a year Job type: Permanent, Full time Shift and schedule: Weekend availability Location: 2 Board School Road, Woking, Knaphill GU21 5HE Benefits (Pulled from the full job description) Employee discount Sick pay Free parking Store discount Company pension Company events On site parking Full job description About LinkAble LinkAble is a charity in Woking supporting people with a learning disability and autistic people to create the life they want to live. Our vision is a world where they and their families are empowered and supported to live life to the full. About the Role This is a rewarding senior leadership role at an exciting time for LinkAble. As Head of Services, you will join the Senior Leadership Team with the Chief Executive and Head of Finance. You will provide both strategic direction and hands on operational leadership, role modelling best practice and coaching staff across all children s, young people s and adult services. You will ensure services are safe, high quality, financially sustainable and continuously improving. We have secured a two-year extension to our Short Breaks contract and expanded our adult services premises, creating strong opportunities for growth and innovation. While the role oversees all services, you will directly manage children s services day to day, supported by two Team Leaders. Adult services leadership is supported by the Adult Services Development Manager. You will be responsible for: Strategic and operational leadership across all services Direct leadership of children and young people s services (minimum 2 years experience with high support needs CYP required) Oversight of adult services, supported by the Adult Services Development Manager Management oversight of sessional staff Contract management and commissioner relationships, especially with Surrey County Council Monitoring performance, outcomes and attendance Ensuring Ofsted and CQC compliance and robust safeguarding Developing three new income generating services (PA service, Post 16 service, education for children not in school) Partnership building, networking and statutory funding You will play a key role in ensuring LinkAble stays sustainable, responsive and ambitious within a changing external environment. About You We are looking for a values driven senior leader with: Significant management experience in the disability sector (e.g., special school, charity, children s residential care) A credible, respectful and motivating leadership style Level 5 Education or Health & Social Care qualification (or equivalent) Experience supporting people with learning disabilities or autism with moderate to high support needs Experience with non-speaking children and/or behaviour that challenges, including de-escalation techniques Strong safeguarding, compliance and incident management knowledge Confidence identifying growth opportunities and diversifying income Related sector experience (physical disabilities, ABI or complex needs) also welcomed You will be a visible, approachable and inspiring leader, able to balance strategic thinking with hands on operational presence. Working Pattern Mon, Wed, Thu: 10 00 Tue, Fri: 09 00 Flexibility is required for occasional evenings, weekends, on call duty and to work during school holiday playschemes. We are interviewing as applications are received. Pay: £50,000.00 per year Benefits: Company events Company pension Employee discount Free parking On site parking Sick pay Store discount Application question(s): Do you have significant hands-on experience of supporting children with additional needs? If so, please say which organisation and role this relates to on your CV. Candidates who don't evidence this will not be shortlisted. Do you have experience of management in education, health or social care services? Do you have experience of supporting children or adults with high support needs and challenging behaviours. Please note the organisation and role this relates to on your CV. Candidates that don't evidence this will not be shortlisted for interview. Work Location: In person
Work Smarter. Live Better. Join the 4-Day Working Week! Position: SEN Teacher Location: Orchard Manor, Near Kings Lynn, Downham Market, PE34 3HT Salary: Up to £42,000 per annum dependant on experience ( not pro rata ) Hours: 40 hours per week Monday to Friday Contract: Permanent Term Time Only Start: April 2026 UK applicants only. This role does not offer sponsorship. At Outcomes First Group, we believe in better work/life balance - and we're putting wellbeing first. That's why we're proud to be part of a 4-Day Working Week ( 4DWW ) trial, giving you 80% of your contractual hours for 100% of your pay . Many of our schools have already introduced the 4DWW, and others will soon join in. So, whether it's already in place or just around the corner, now's the perfect time to join ! About the Role We are seeking a dedicated and enthusiastic SEN Teacher to join our growing team at Orchard Manor. This is a rewarding opportunity to make a meaningful difference to the lives of pupils with autism and complex needs, supporting them to achieve outcomes they may never have thought possible. Working as part of a supportive, multidisciplinary team, you will deliver high-quality, personalised education in a calm, structured, and nurturing environment. You will: Deliver individualised teaching and learning aligned to pupils' EHCP targets, needs, and abilities Work with small classes and provide 1:1 support where required to ensure every pupil can succeed Collaborate closely with Therapists, Teaching Assistants, and Support Staff to deliver a holistic, integrated approach Plan and deliver a broad, balanced curriculum with a strong focus on English, Maths, and functional life skills, alongside creative and practical learning Use specialist strategies such as visual supports, structured teaching, and sensory regulation approaches to engage pupils and promote independence Monitor, assess, and record pupil progress, providing clear feedback to pupils, parents, and carers Create a consistent, calm, and well-structured classroom environment that supports positive behaviour and emotional regulation Participate in training and professional development, sharing best practice and learning from colleagues across the Options Autism group About You We're looking for someone who is: Qualified: UK QTS or equivalent, with a relevant degree Experienced: Strong understanding of SEN, including ASC, learning difficulties, and complex needs (primary teaching experience desirable) Compassionate & Resilient: Able to build trusting relationships with pupils who may have experienced significant challenges Collaborative: A confident communicator who works well within a multidisciplinary team Creative & Flexible: Able to adapt teaching approaches to meet individual needs and inspire learning About Us Orchard Manor School, part of Options Autism, is a brand-new independent specialist school opening near King's Lynn in Downham Market. The school will cater for up to 72 pupils aged 5 to 16 with a range of complex needs, including Autism Spectrum Condition (ASC). Orchard Manor School offers a curriculum thoughtfully designed around the needs of autistic learners and those with related needs. Education is supported by a fully integrated on-site clinical team, ensuring a holistic, person-centred approach to learning and wellbeing. At Orchard Manor School, we are committed to creating a nurturing and inclusive environment where every pupil is supported to achieve their full potential. For over 19 years, Options Autism has provided specialist care and education for children, young people, and adults with autism, complex needs, and learning difficulties. As part of Outcomes First Group, we are pioneering innovative, evidence-based approaches that deliver meaningful, measurable outcomes for everyone in our care. We are really proud to say that in 2025 Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running. Why Join Us? We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Life Assurance Pension scheme with options to increase contributions "Your Wellbeing Matters" - mental health support and physical health checks Flexible Benefits Platform (Vista), including: Health, wellbeing and insurance benefits Hundreds of UK and international discounts Cycle to Work Scheme & Electric Car Purchase Scheme Critical illness cover Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support Subject to successful probation. Not a contractual benefit. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales .
Mar 13, 2026
Full time
Work Smarter. Live Better. Join the 4-Day Working Week! Position: SEN Teacher Location: Orchard Manor, Near Kings Lynn, Downham Market, PE34 3HT Salary: Up to £42,000 per annum dependant on experience ( not pro rata ) Hours: 40 hours per week Monday to Friday Contract: Permanent Term Time Only Start: April 2026 UK applicants only. This role does not offer sponsorship. At Outcomes First Group, we believe in better work/life balance - and we're putting wellbeing first. That's why we're proud to be part of a 4-Day Working Week ( 4DWW ) trial, giving you 80% of your contractual hours for 100% of your pay . Many of our schools have already introduced the 4DWW, and others will soon join in. So, whether it's already in place or just around the corner, now's the perfect time to join ! About the Role We are seeking a dedicated and enthusiastic SEN Teacher to join our growing team at Orchard Manor. This is a rewarding opportunity to make a meaningful difference to the lives of pupils with autism and complex needs, supporting them to achieve outcomes they may never have thought possible. Working as part of a supportive, multidisciplinary team, you will deliver high-quality, personalised education in a calm, structured, and nurturing environment. You will: Deliver individualised teaching and learning aligned to pupils' EHCP targets, needs, and abilities Work with small classes and provide 1:1 support where required to ensure every pupil can succeed Collaborate closely with Therapists, Teaching Assistants, and Support Staff to deliver a holistic, integrated approach Plan and deliver a broad, balanced curriculum with a strong focus on English, Maths, and functional life skills, alongside creative and practical learning Use specialist strategies such as visual supports, structured teaching, and sensory regulation approaches to engage pupils and promote independence Monitor, assess, and record pupil progress, providing clear feedback to pupils, parents, and carers Create a consistent, calm, and well-structured classroom environment that supports positive behaviour and emotional regulation Participate in training and professional development, sharing best practice and learning from colleagues across the Options Autism group About You We're looking for someone who is: Qualified: UK QTS or equivalent, with a relevant degree Experienced: Strong understanding of SEN, including ASC, learning difficulties, and complex needs (primary teaching experience desirable) Compassionate & Resilient: Able to build trusting relationships with pupils who may have experienced significant challenges Collaborative: A confident communicator who works well within a multidisciplinary team Creative & Flexible: Able to adapt teaching approaches to meet individual needs and inspire learning About Us Orchard Manor School, part of Options Autism, is a brand-new independent specialist school opening near King's Lynn in Downham Market. The school will cater for up to 72 pupils aged 5 to 16 with a range of complex needs, including Autism Spectrum Condition (ASC). Orchard Manor School offers a curriculum thoughtfully designed around the needs of autistic learners and those with related needs. Education is supported by a fully integrated on-site clinical team, ensuring a holistic, person-centred approach to learning and wellbeing. At Orchard Manor School, we are committed to creating a nurturing and inclusive environment where every pupil is supported to achieve their full potential. For over 19 years, Options Autism has provided specialist care and education for children, young people, and adults with autism, complex needs, and learning difficulties. As part of Outcomes First Group, we are pioneering innovative, evidence-based approaches that deliver meaningful, measurable outcomes for everyone in our care. We are really proud to say that in 2025 Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running. Why Join Us? We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Life Assurance Pension scheme with options to increase contributions "Your Wellbeing Matters" - mental health support and physical health checks Flexible Benefits Platform (Vista), including: Health, wellbeing and insurance benefits Hundreds of UK and international discounts Cycle to Work Scheme & Electric Car Purchase Scheme Critical illness cover Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support Subject to successful probation. Not a contractual benefit. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales .
Our client, a community development charity based in East London, is seeking a Youth Development Worker to join their team. Working within the Young People's Services team, you will mentor and support young people both in schools and within their local communities. The role focuses on supporting those at risk of school exclusion, experiencing mental health challenges, or affected by Serious Youth Violence, through one-to-one mentoring, after-school provision, positive activities, and holiday programmes. Key responsibilities include: Engaging young people in structured mentoring relationships, supporting them to make informed and safe choices. Encouraging sustained engagement in education, with a focus on improving attendance, behaviour, and attainment. Leading and delivering workshops, enrichment activities, and residential programmes that empower young people and support their personal development, enabling them to transition from service beneficiaries to active contributors and peer leaders. Working collaboratively with parents, schools, and external professionals to build a strong, joined-up support network around each young person. About you: A minimum of two years' experience supporting young people with complex or challenging needs. Particular experience working with young people presenting with borderline or undiagnosed mental health needs, and/or those at risk of Serious Youth Violence. Proven ability to build strong, professional relationships within secondary schools, engaging effectively with teaching staff, pastoral teams, and external support services. The ability to relate to, empathise with, and positively challenge disaffected young people, encouraging meaningful personal development and improved outcomes. We are seeking applications from experienced Youth Development Workers who are passionate about early intervention and committed to making a tangible difference in young people's lives. You will be proactive, resilient, and confident working both independently and as part of a multidisciplinary team. If you are driven to empower young people to realise their potential and create lasting change within their communities, we would welcome your application.
Mar 13, 2026
Full time
Our client, a community development charity based in East London, is seeking a Youth Development Worker to join their team. Working within the Young People's Services team, you will mentor and support young people both in schools and within their local communities. The role focuses on supporting those at risk of school exclusion, experiencing mental health challenges, or affected by Serious Youth Violence, through one-to-one mentoring, after-school provision, positive activities, and holiday programmes. Key responsibilities include: Engaging young people in structured mentoring relationships, supporting them to make informed and safe choices. Encouraging sustained engagement in education, with a focus on improving attendance, behaviour, and attainment. Leading and delivering workshops, enrichment activities, and residential programmes that empower young people and support their personal development, enabling them to transition from service beneficiaries to active contributors and peer leaders. Working collaboratively with parents, schools, and external professionals to build a strong, joined-up support network around each young person. About you: A minimum of two years' experience supporting young people with complex or challenging needs. Particular experience working with young people presenting with borderline or undiagnosed mental health needs, and/or those at risk of Serious Youth Violence. Proven ability to build strong, professional relationships within secondary schools, engaging effectively with teaching staff, pastoral teams, and external support services. The ability to relate to, empathise with, and positively challenge disaffected young people, encouraging meaningful personal development and improved outcomes. We are seeking applications from experienced Youth Development Workers who are passionate about early intervention and committed to making a tangible difference in young people's lives. You will be proactive, resilient, and confident working both independently and as part of a multidisciplinary team. If you are driven to empower young people to realise their potential and create lasting change within their communities, we would welcome your application.
At OFG, we work smarter so you can spend more time doing what makes you happy! Job Title: School Chef Location: Ashley Park School, Epsom, Surrey KT18 7LR Salary: £22,000.00 per annum ( not pro rata ) Hours: 30 hours per week Monday to Friday 8.30am - 2.30pm Contract: Permanent Term Time Only Start: April 2026 UK applicants only. This role does not offer sponsorship. About the Role Ashley Park School is looking for a skilled and passionate School Chef to lead our kitchen and deliver high-quality, nutritious meals that support the health and wellbeing of pupils and staff. You will be responsible for menu planning, food preparation, and day-to-day kitchen operations, ensuring the highest standards of quality, hygiene, and safety. You will also lead and support the kitchen team, helping them perform at their best while promoting a safe and positive working environment. Key Responsibilities: Plan and prepare balanced, nutritious meals tailored to pupils' dietary, cultural, and medical needs. Manage kitchen operations, including stock control, ordering, budgeting, and reducing waste. Supervise, support, and manage kitchen staff, including appraisals and day-to-day guidance. Ensure compliance with food hygiene, health and safety, and organisational policies. Oversee kitchen set-up, cleaning, and equipment maintenance. Coordinate daily meal requirements for pupils, staff, and visitors. Liaise with suppliers to place orders and resolve queries efficiently. About You You will have: Experience in catering, ideally within a school, residential, or similar setting. Experience in menu planning with awareness of nutritional requirements and budgetary control. Strong knowledge of catering practices, including safe handling, storage, and preparation of food. Leadership skills to manage and motivate a small kitchen team. A proactive, organised, and flexible approach, with a commitment to high standards. Full UK Driving Licence. This is a fantastic opportunity to make a real difference in pupils' daily lives, creating meals that support wellbeing and learning in a friendly, supportive school environment. About Us Ashley Park School is a brand-new independent specialist school in Epsom, Surrey, for autistic young people aged 11-19, with a capacity for 60 pupils. We provide a safe, supportive, and inspiring environment where every pupil can thrive academically, socially, and emotionally. Personalised teaching, differentiated lessons, and tailored therapeutic support ensure each pupil's unique needs and abilities are met. Our curriculum combines academic study, vocational pathways, and life skills, preparing young people to achieve their full potential and future aspirations. For over 19 years, Options Autism has provided specialist care and education for children, young people, and adults with autism, complex needs, and learning difficulties. As part of Outcomes First Group, we are pioneering innovative, evidence-based approaches that deliver meaningful, measurable outcomes for everyone in our care. We are really proud to say that in 2025 Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running. Why Join Us? We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Life Assurance Pension scheme with options to increase contributions "Your Wellbeing Matters" - mental health support and physical health checks Flexible Benefits Platform (Vista), including: Health, wellbeing and insurance benefits Hundreds of UK and international discounts Cycle to Work Scheme & Electric Car Purchase Scheme Critical illness cover Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales .
Mar 13, 2026
Full time
At OFG, we work smarter so you can spend more time doing what makes you happy! Job Title: School Chef Location: Ashley Park School, Epsom, Surrey KT18 7LR Salary: £22,000.00 per annum ( not pro rata ) Hours: 30 hours per week Monday to Friday 8.30am - 2.30pm Contract: Permanent Term Time Only Start: April 2026 UK applicants only. This role does not offer sponsorship. About the Role Ashley Park School is looking for a skilled and passionate School Chef to lead our kitchen and deliver high-quality, nutritious meals that support the health and wellbeing of pupils and staff. You will be responsible for menu planning, food preparation, and day-to-day kitchen operations, ensuring the highest standards of quality, hygiene, and safety. You will also lead and support the kitchen team, helping them perform at their best while promoting a safe and positive working environment. Key Responsibilities: Plan and prepare balanced, nutritious meals tailored to pupils' dietary, cultural, and medical needs. Manage kitchen operations, including stock control, ordering, budgeting, and reducing waste. Supervise, support, and manage kitchen staff, including appraisals and day-to-day guidance. Ensure compliance with food hygiene, health and safety, and organisational policies. Oversee kitchen set-up, cleaning, and equipment maintenance. Coordinate daily meal requirements for pupils, staff, and visitors. Liaise with suppliers to place orders and resolve queries efficiently. About You You will have: Experience in catering, ideally within a school, residential, or similar setting. Experience in menu planning with awareness of nutritional requirements and budgetary control. Strong knowledge of catering practices, including safe handling, storage, and preparation of food. Leadership skills to manage and motivate a small kitchen team. A proactive, organised, and flexible approach, with a commitment to high standards. Full UK Driving Licence. This is a fantastic opportunity to make a real difference in pupils' daily lives, creating meals that support wellbeing and learning in a friendly, supportive school environment. About Us Ashley Park School is a brand-new independent specialist school in Epsom, Surrey, for autistic young people aged 11-19, with a capacity for 60 pupils. We provide a safe, supportive, and inspiring environment where every pupil can thrive academically, socially, and emotionally. Personalised teaching, differentiated lessons, and tailored therapeutic support ensure each pupil's unique needs and abilities are met. Our curriculum combines academic study, vocational pathways, and life skills, preparing young people to achieve their full potential and future aspirations. For over 19 years, Options Autism has provided specialist care and education for children, young people, and adults with autism, complex needs, and learning difficulties. As part of Outcomes First Group, we are pioneering innovative, evidence-based approaches that deliver meaningful, measurable outcomes for everyone in our care. We are really proud to say that in 2025 Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running. Why Join Us? We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Life Assurance Pension scheme with options to increase contributions "Your Wellbeing Matters" - mental health support and physical health checks Flexible Benefits Platform (Vista), including: Health, wellbeing and insurance benefits Hundreds of UK and international discounts Cycle to Work Scheme & Electric Car Purchase Scheme Critical illness cover Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales .
