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White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Back End About this role Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex business problems and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful solutions that meet real customer needs. What You'll Do Own and drive the technical strategy for a significant business outcome or technology domain, spanning multiple teams and influencing the overall technical direction Lead and coordinate the efforts of multiple teams, ensuring their collective work aligns with broader business objectives and technology strategy Proactively identify emerging patterns, define and evangelise best practices, and establish reusable frameworks that enhance engineering productivity Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, and architects Represent Capital One in external technical forums, contributing to vendor/industry discussions Drive service quality standards and practices for your domain, guiding complex incident resolution Develop and advocate for strategies to proactively manage technical debt across multiple teams Actively mentor and develop engineers, fostering a culture of continuous learning What we're looking for Deep expertise in Java Deep expertise in system design and distributed architectures Track record of leading technical initiatives across multiple teams Strong experience with cloud platforms (AWS, Azure, GCP) Proven experience setting a multi-team technical vision and strategy Strong track record of technical leadership and influence without authority Experience driving engineering standards and best practices across organisations Experience of steering Communities of Practice or technical forums Strong business acumen and ability to translate technical concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to b

Do you want to lean in and transform the life of a child? Compass Community puts children first through our therapeutic, innovative approach. Integrity, Courage and Care shape how we work. We listen deeply, challenge each other and fix what needs fixing, together. This is the work. And we'd like you to be part of it. Work in a children's home that makes a positive, lasting difference to children's lives. This role is ideal for experienced Residential Workers or Youth Workers, as well as those with no previous experience who are looking to build a career in residential care. We are looking for determined, caring and thoughtful people to become long-lasting, significant adults in a child's life, and this could be the role for you. At Compass Community, we believe every child deserves a future filled with opportunity, stability and support. As one of the UK's leading providers of children's residential care, fostering and education services, we use a therapeutic and innovative approach to help children thrive. We are looking for a Senior Residential Home Finding Officer to play a key role in managing residential referrals and supporting the placement process across our growing national network of services. This is a fantastic opportunity for someone experienced in children's services placements, referrals, or residential care administration who wants to make a meaningful impact while working within a collaborative and mission driven team. The Role As Senior Residential Home Finding Officer, you will lead the day-to-day coordination of residential referrals, ensuring every enquiry is managed efficiently, professionally and in line with safeguarding standards. You will oversee the administrative processes that underpin placements, supporting accurate data management, strong communication with commissioners, and effective matching of children to services. Working closely with the Head of Residential Home Finding and operational teams, you will help ensure placement decisions are timely, well-informed and centred around the needs of children. Key Responsibilities Referral Management: Oversee incoming residential referrals from enquiry through to outcome Ensure referrals are logged, acknowledged and allocated within agreed timeframes Coordinate referral distribution across the placements team Track referral progress and follow up on outstanding information Escalate complex or high risk referrals when appropriate Maintain clear communication with commissioners throughout the process Administrative Leadership: Lead the administrative coordination of the placements function Maintain accurate records across CRM systems and internal databases Ensure documentation is organised, compliant and audit ready Standardise templates, documentation and tracking processes Support onboarding of new placement team members Identify and implement improvements to workflow and efficiency Placement Matching & Coordination: Support effective matching of children to suitable residential services Coordinate communication between Registered Managers, Regional Operations Managers and operational leaders Monitor internal vacancies and service capacity Ensure placement start up processes are smooth and well organised Data & Performance Management: Maintain accurate referral and placement data within CRM systems Produce reports on referral activity, response times and occupancy levels Monitor key performance indicators such as: Referral response times Conversion rates Time from referral to decision Administrative accuracy Provide insights to support operational performance and planning Stakeholder Engagement: Act as a professional point of contact for commissioners and local authorities Build positive working relationships with internal operational teams Support preparation for commissioner meetings and service reviews Safeguarding & Compliance: Ensure all placement activity follows safeguarding and regulatory standards Maintain confidentiality in line with GDPR and the Data Protection Act Ensure all records are clear, accurate and defensible About You We're looking for someone organised, proactive and committed to achieving the best outcomes for children. You will likely have Experience working within children's residential care, fostering or placements environments A strong understanding of the needs of looked after children Experience managing high volume administrative or referral processes Experience using CRM or case management systems Confidence working with data, reporting and operational metrics Excellent communication and organisational skills Desirable Experience supervising or supporting administrative colleagues. What Success Looks Like Referrals are acknowledged and processed quickly and efficiently Administrative systems are organised, accurate and audit ready Commissioners receive professional and responsive communication Placement decisions are supported by clear, reliable data Teams work collaboratively with minimal bottlenecks in the referral process Children experience timely and well coordinated placements Why Join Compass Community? Compass Community exists to create a future of strength and opportunity for every child. We are building the UK's leading children's services organisation, and we are committed to being: The best place to work in children's services A provider that puts children first A force for positive change across the sector Our values guide everything we do: Integrity: We do the right thing Courage: We challenge and improve Care: We put children and people first When you join Compass Community, you become part of a team of Life Changers dedicated to transforming lives. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).

The Role At Charles Tyrwhitt our purpose is to "Make it easy for men to dress well" and we can't do that without our specialist teams. This time, we're on the lookout for a People Partner who will be responsible for delivering our People agenda in the DC & CC directorate. What you will be doing The primary purposes of the People Partner - DC & CC are to support our Milton Keynes location with all people related matters. This involves successfully overseeing any ER cases in a timely and professional manner, ensuring they are resolved in line with our policies and procedures whilst remaining pragmatic to the needs of the business. Key Responsibilities People Lead and initial point of contact for Distribution Centre & Contact Centre Leadership Teams for operational and strategic initiatives. Oversee all ER activities in the DC & CC ensuring processes are followed effectively and efficiently. Support the People Advisor and management teams with complex ER cases and measures to mitigate risk. (i.e. coaching managers on Conduct, Capability and Attendance). Champion BE-liefs in all interactions with the DC & CC and ensure that they are embedded throughout the business area. Support DC & CC leaders to develop Culture Amp engagement action plans, holding them to account for delivery of them, recognising the critical role Employee Engagement plays in delivering business success Oversee the end to end talent management process for the DC & CC, ensuring there are succession plans in place for key and critical roles. Work collaboratively with the Talent Acquisition team to ensure we recruit top talent across the business area in a timely manner. Collate and analyse monthly management information for DC & CC business area; identifying trends/root causes before working with Leadership Team to deliver appropriate actions to manage (i.e. Colleague turnover, absences, colleague engagement and people development) Work collaboratively with the L&D team and DC & CC Leadership Team to identify learning and development needs; supporting the design and deployment of development activities to drive productivity and performance. Oversee induction plans for all DC & CC colleagues and monitor probationary periods. Carry out and review exit survey data for the DC & CC, using this information to discuss and create action plans with stakeholders. Deliver the CT wide People Plan with responsibility for the design and implementation of the People Plan for the DC & CC alongside the Senior People Partner and People Director Support the wider People team to deliver corporate events and activities outside of your business area Carry out other ad-hoc tasks as required and instructed by the Senior People Partner What we are looking for How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE's: "BE the BOSS", "BE the CUSTOMER" and "BE the BEST". As a creative and entrepreneurial business, we believe that being together helps create a collaborative environment and is key to our success. Our Tyrwhitteers are the drivers of change, so we're looking for hard working people with a pro-active approach to their work. Required Skills and Experience Experience within a similar role within a warehouse or distribution centre environment Ability to communicate effectively and provide quality client services to internal/ external stakeholders Understanding of employment law and experience of practical application A capable and experience coach to client group Strong knowledge of Microsoft Office packages - Excel, Word and PowerPoint Good level of numeracy Efficient, organised and adaptable Quickly able to build effective relationships Ideally fully or partly CIPD qualified or qualified by experience What you can expect from us: Competitive salary and excellent bonus scheme An entrepreneurial environment where you'll be encouraged to try things and make changes to drive the business forward You'll have access to Staff Discount from your 1st day, not just at CT but also from The White Company! Our hybrid working policy means we work from the office 3-4 days per week (14 days onsite across a 4 week period, and Monday's are our set days in the office) We are proud to go about our business in the right way and partner with many charities and sustainability partners - 'giving something back' is an important part of our ethos At HQ we are serious about having fun. Our Christmas and summer parties are the stuff of legend and our CT Social Team ensure there is always something exciting to get involved in) Who we are Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University - we might add) had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt. That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to "make it easy for men to dress well". We take care of a chap's entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it. With a unique product offering delivered with exceptional customer service, Charles Tyrwhitt is a world-known, well-loved London-based brand with stores throughout the United Kingdom, France, and the United States. Our Global Head Office is in London Bridge, where our teams that support our online presence in North America, Canada, Europe and Australia are based. We have a small Manhattan office for our US Partnerships and US Retail support teams, and our Distribution Centre and Contact Centre are based in Milton Keynes. At Charles Tyrwhitt we believe in doing the right thing. That means making ourproducts properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need. We're taking a good hard look at our social and environmental impact, and always looking for ways to be better. 'I am Proud and Free to be me!' When it comes to our people, we really do "Give a shirt". Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; "BE the BOSS", "BE the CUSTOMER" and "BE the BEST".

We would like to share an exciting opportunity that has arisen within the Clinical Networked Services division. We would like to receive interest from an experienced manager looking to join this progressive division as a Band 5 Support Manager under a 6-month fixed term post. The successful applicant will play a pivotal role in helping to run a busy department which has recently undergone massive change with two departments becoming integrated with one another, bringing about new ways of working for management and clinicians as well as a new management structure for administration staff. Main duties of the job The post holders' duties will be varied and will include responsibility for the line management of some B2/B3 staff, preparation for and attendance at some of the trust's performance meetings, ordering office stationery and supplies, assisting with shortlisting and interviews for the department and will deputise for the Assistant service manager where appropriate. About us The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK. Job responsibilities DUTIES AND RESPONSIBILITIES Be able to manage own workload in a fast-paced office environment where the workload and work patterns are often unpredictable. Act as the first point of contact for medical, nursing and clerical / secretarial staff in the resolution of admin queries and problems. Where such issues cannot be resolved, escalate these appropriately to the Assistant Service Managers/Service Managers in a timely manner. Works within defined SOPs, protocol and policies but has autonomy to plan and manage their own workload. Have excellent planning and organisational skills to be responsible for workload planning and delegation for all administrative staff. This will require adjustment of plans to cope with changing demands as well as staffing issues. You will use and trust systems such as Epro to implement action plans to resolve workload inequalities generated through service developments / changes to work practice. Develops information systems to enable and improve the working practices within the department. Required to oversee changes to working practice and implement projects which will require the development of plans to ensure deadlines are met. These projects could be complex in nature and require adjustment as the process develops. Working in conjunction with the Assistant Service Manager for admin staff recruitment and selection in accordance Trust Recruitment Policy. Line management responsibility for a number of staff with responsibility for the management of annual performance development reviews, work allocation and conduct and capability matters for all administrative and clerical staff within the department. Co-ordinate staff absence and record attendance - Co-ordinate and sanction annual leave for all staff under your hierarchy, ensuring adequate cover is maintained. Conduct return to work interviews on staff returning to work following sickness leave. Be able to deal with complex information where negotiation and cooperation is needed such as when dealing with other NHS organisations and/or departments. Contribute to the regular review of working practices, offer feedback on existing processes, and contribute ideas for the development of new ways of working. Review policy and highlight and implement any changes necessary. Use developed analytical skills to review performance data and identify issues which need to be addressed and make judgements on the correct course of action where there may be more than one possible option. Responsible for the induction and training of new staff, and using the Trust ESR system to identify ongoing training needs of administrative and secretarial staff within the Division. Use NHS Supply Chain to manage the requisition of supplies for the administration service, ensuring adequate levels are always maintained and responsible for reporting on supplies to the budget holder (Assistant Service Manager). Ensure all admin staff are up to date with their essential training and attend mandatory training sessions where necessary. Develop and implement systems for monitoring and reviewing attendance. Ensure all staff are aware of and adhere to existing, updated and new Trust policy and procedure. Attend risk management training and undertake risk assessment audits as required. Respond to PALS concerns and Complaints and suggest any appropriate action. Implement required changes in collaboration with the Assistant Service Manager and Service Manager Investigate and respond to incidents raised on the trust Datix reporting system and suggest any appropriate action. Implement required changes in collaboration with the Assistant Service Manager and Service Manager Deputise for Assistant Service Managers as necessary. Act in line with the Christie behaviours, to provide effective leadership and motivation to all admin staff, creating a positive working environment in which staff are valued and respected. Ensure effective systems of communication are implemented within the specialty / department and operate at all times. Establish and chair regular admin staff meetings, ensuring staff have a formal route to raise issues and receive information. Working with the Assistant Service Manager in identifying and managing all issues relating to staff performance in accordance with Trust policy. Seek guidance and support from Human Resources and Occupational Health as required. Strong analytical skills will be required to assist with monitoring information from 104/62 day and 18 week cancer pathways and prioritise and oversee any actions required from the team to ensure these targets are met. ADDITIONAL REQUIREMENTS Follow risk management procedures at all times including the identification, assessment and management of risk within the division. To abide by all Trust policies and Procedures. To be responsible for own professional /personal development, including participating in ongoing appraisal and personal development planning. This job description is not intended to be exhaustive but reflects the main responsibilities of the post holder. Other duties may be required from time to time, which are commensurate with the grade of the post. This job description is subject to regular review and appropriate modification Person Specification Qualifications Degree Level or equivalent experience Experience Office management and supervisory experience Proficient in all aspects of Microsoft Office 2000 Adept at managing a busy and diverse workload Very good office administration skills Working knowledge of NHS performance targets, i.e. 18 weeks Skills Excellent verbal and written skills Frequent requirement for concentration whilst work pattern is unpredictable Able to work autonomously as well as part of a team Able to prioritise work and meet deadlines Manages difficult and often emotional staffing matters. Very well organised Personable Enthusiastic, calm and confident Willingness to develop the role Proactive Professional and confidential manner Proven interpersonal and communication skills to work with clinical and management colleagues at all levels across the organisation Knowledge Knowledge of methods for managing a group of staff Knowledge of clinical governance Knowledge across a range of clinical areas, the NHS and changes within it. Values Ability to demonstrate the organisational values and behaviours Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £32,073 to £39,043 a yearPer annum, Pro rata

£32,073.00 to £39,043.00 per year, £32073.00 - £39043.00 a year Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 02/05/2026 About this job DUTIES AND RESPONSIBILITIES Be able to manage own workload in a fast paced office environment where the workload and work patterns are often unpredictable. Act as the first point of contact for medical, nursing and clerical / secretarial staff in the resolution of admin queries and problems. Where such issues cannot be resolved, escalate these appropriately to the Assistant Service Managers/Service Managers in a timely manner. Works within defined SOPs, protocol and policies but has autonomy to plan and manage their own workload. Have excellent planning and organisational skills to be responsible for workload planning and delegation for all administrative staff. This will require adjustment of plans to cope with changing demands as well as staffing issues. You will use and trust systems such as Epro to implement action plans to resolve workload inequalities generated through service developments / changes to work practice. Develops information systems to enable and improve the working practices within the department. Required to oversee changes to working practice and implement projects which will require the development of plans to ensure deadlines are met. These projects could be complex in nature and require adjustment as the process develops. Working in conjunction with the Assistant Service Manager for admin staff recruitment and selection in accordance Trust Recruitment Policy. Line management responsibility for a number of staff with responsibility for the management of annual performance development reviews, work allocation and conduct and capability matters for all administrative and clerical staff within the department. Co-ordinate staff absence and record attendance Co-ordinate and sanction annual leave for all staff under your hierarchy, ensuring adequate cover is maintained. Conduct return to work interviews on staff returning to work following sickness leave. Be able to deal with complex information where negotiation and cooperation is needed such as when dealing with other NHS organisations and/or departments. Contribute to the regular review of working practices, offer feedback on existing processes, and contribute ideas for the development of new ways of working. Review policy and highlight and implement any changes necessary. Use developed analytical skills to review performance data and identify issues which need to be addressed and make judgements on the correct course of action where there may be more than one possible option. Responsible for the induction and training of new staff, and using the Trust ESR system to identify ongoing training needs of administrative and secretarial staff within the Division. Use NHS Supply Chain to manage the requisition of supplies for the administration service, ensuring adequate levels are always maintained and responsible for reporting on supplies to the budget holder (Assistant Service Manager). Ensure all admin staff are up to date with their essential training and attend mandatory training sessions where necessary. Develop and implement systems for monitoring and reviewing attendance. Ensure all staff are aware of and adhere to existing, updated and new Trust policy and procedure. Attend risk management training and undertake risk assessment audits as required. Respond to PALS concerns and Complaints and suggest any appropriate action. Implement required changes in collaboration with the Assistant Service Manager and Service Manager Investigate and respond to incidents raised on the trust Datix reporting system and suggest any appropriate action. Implement required changes in collaboration with the Assistant Service Manager and Service Manager Deputise for Assistant Service Managers as necessary. Act in line with the Christie behaviours, to provide effective leadership and motivation to all admin staff, creating a positive working environment in which staff are valued and respected. Ensure effective systems of communication are implemented within the specialty / department and operate at all times. Establish and chair regular admin staff meetings, ensuring staff have a formal route to raise issues and receive information. Working with the Assistant Service Manager in identifying and managing all issues relating to staff performance in accordance with Trust policy. Seek guidance and support from Human Resources and Occupational Health as required. Strong analytical skills will be required to assist with monitoring information from 104/62 day and 18 week cancer pathways and prioritise and oversee any actions required from the team to ensure these targets are met. ADDITIONAL REQUIREMENTS Follow risk management procedures at all times including the identification, assessment and management of risk within the division. To abide by all Trust policies and Procedures. To be responsible for own professional /personal development, including participating in ongoing appraisal and personal development planning. This job description is not intended to be exhaustive but reflects the main responsibilities of the post holder. Other duties may be required from time to time, which are commensurate with the grade of the post. This job description is subject to regular review and appropriate modification Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).

Resourcing Partner University Hospitals Sussex NHS Foundation Trust (279) The closing date is 19 April 2026 We are looking for a highly experienced and driven talent acquisition professional to join our friendly team at Worthing Hospital on a 12 month fixed term opportunity. To succeed in this exciting new role you will need to demonstrate a track record of in house resourcing, ideally in a healthcare setting. Your role will be to partner with managers to support their recruitment needs including drafting adverts, managing advertising and social media campaigns and coordinating assessment processes. You will also develop competency and values based interview frameworks and develop healthily candidate pipelines for key roles including Healthcare Assistant, Registered Nurse and Allied Healthcare Professionals. You will work closely with the Head of Resourcing to ensure that our processes are candidate and manager centric and coach team members to develop TA capacity. The post holder will coordinate senior recruitment campaigns and act as a subject matter expert, building strong relationships with internal and external stakeholders. A high standard of written English will be required as the successful candidate will regularly draft adverts, develop interview questions and write committee papers. Visibility is vital in this role, therefore we are looking for someone on a full time basis, 4 days onsite and 1 day working from home. Main duties of the job Coach and develop team members ensuring that there is internal knowledge and capacity to meet the needs of UHSussex. Ensure high standards of performance management, identifying learning needs and support as necessary. Participate in regular one to one meetings with the Head of Resourcing. In conjunction with the Head of Resourcing, lead and execute the recruitment strategy for UHSussex. Act as a trusted advisor to hiring managers, shaping the talent acquisition strategy. Develop innovative sourcing strategies to attract diverse talent, utilising various channels. Collaborate with marketing and communications teams to enhance the employer brand. Collaborate with colleagues in the people directorate to determine medium to long term talent requirements and skill shortages, developing appropriate strategic resourcing solutions in response. Lead the development of direct sourcing strategies in conjunction with the Head of Resourcing and Director of HR Operations, this may include direct approaches and headhunting. Design, deliver and evaluate online and face to face line manager recruitment. Develop resourcing policy and strategies with EDI at their core. Support the development of job descriptions ensuring that these have been evaluated prior to advertising. For further information, please see the attached Job Description and Personal Specification. About us At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust. This role is eligible for visa sponsorship under the UK Visas & Immigration (UKVI) Skilled Worker route however sponsorship can only be provided where applicants meet the specific requirements set by UKVI, including the relevant skill and salary thresholds (£25000), and any role specific criteria. Job responsibilities Please see attached Job Description and Personal Specification for more details of the role and the main responsibilities. Person Specification Qualifications Educated to HR/business degree level or equivalent academic standard or professional experience CIPD qualified/accredited or equivalent level of professional experience. Evidence of post qualifying and continuing professional development. GCSE C grade or above in English. Masters degree or equivalent level of experience in an HR related subject. Experience Extensive experience of talent acquisition. Previous experience of in house resourcing as a resourcing advisor or manager in a fast paced challenging environment. Experience of leading and developing people. Experience of leading innovation and Healthcare resourcing experience gained in the public or private sector with Selection/competency based interviewing improvement. Skills and Knowledge High standard of written English with the ability to produce professional adverts, draft papers and job descriptions. Well developed interpersonal, influencing and persuading skills. Ability to gain credibility and establish positive relationships at all levels. Ability to manage conflicting priorities. Ability to manage a varied and unpredictable workload. Ability to interpret and analyse complex information. Knowledge of NHS terms and conditions of service. Understanding of UK immigration law and work permit regulations. Knowledge of NHS Employment Check Standards. Knowledge of agency frameworks and regulations. Good knowledge of HR processes. Analytical mindset with experience using data to inform recruitment strategies. Equality, Diversity, and Inclusion Evidence of having championed diversity in previous roles (as appropriate to role). Evidence of having undertaken own development to improve understanding of equalities issues. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name University Hospitals Sussex NHS Foundation Trust (279)

Mersey and West Lancashire Teaching Hospitals NHS Trust Appointments/Call Centre Officer The closing date is 09 April 2026 An exciting and challenging opportunity has become available for an Appointments / Call Centre Officer within Patient Booking Services. The post holder will be responsible for providing clerical and administrative support to the department. You will work closely with a wide range of staff across the Organisation, including other hospitals, GP services and mainly, our patients. Previous applicants need not apply Main duties of the job To co-ordinate the booking of outpatient appointments for Medical/Surgical specialties across MWL Teaching Hospital NHS Trust. To schedule appointments ensuring that an efficient, timely and patient focussed service is provided and the clinical needs of patients are met in accordance with the current operating framework and the NHS constitution The Appointments Department provides an operational service for MWL NHS Trust and other external Trusts. The Appointments department co-ordinates the outpatient appointment bookings for all specialties. This data is captured on a variety of computerised systems. About us Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites. We strongly believe that the communities we serve should all have access to Five Star Patient Care. Our Services Acute Care Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites. Primary Care Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital. Community Services Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre. Specialist Regional Services We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales. Achievements: Rated Outstanding by CQC Inspection August 2018 Top 100 places to work in the NHS (NHS Employers & Health Service Journal) National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme Job responsibilities KEY DUTIES Enter tertiary referral letter details accurately onto the Patient Administration System (PAS) on a daily basis adhering to the timescales within the Trust Patient Access Policy and ensuring the outpatient entry is attached to the correct 18 week pathway with appropriate referral/pathway/referral source code. To deal with pending elective appointments and cancellations, liaising with all relevant staff (including Consultants, Outpatient Managers, Directorate Managers and clinical support staff). Escalating any issues/breaches to the Team Leader/Administration Services Co-ordinator. Meet/liaise with Consultants on a regular basis in order to manage outpatient clinics lists effectively whilst working within the Department of Health guidelines. Be responsible for the updating and accuracy on electronic systems. Independently compile clinic status lists 6 weeks in advance, taking into account the composition of lists to include, clinical urgency, diagnostic investigations, therapeutic investigations, complex procedures and 18 week referral to treatment target. Inputting information on to PAS and NHS e-referral. Liaise with Team Leader/Outpatient Manager and/or Directorate Managers to ensure clinic sessions are utilised when Consultants are on leave. If Consultants are on annual leave/professional leave ensure that Registrar/Staff Grade cover is in place prior to booking patients into clinic session. Book appointments using the PAS/NHS e-referral system and identify the type of outpatient appointment required. Obtain relevant reports/ information and request HRS/case notes. Update clinic of list changes due to cancellations/alterations. Frequently negotiate with nursing staff to provide additional outpatient clinics. Update the PAS system and NHS e-referral with all information following patient referral triage with all special requirements. To ensure management of all clinic requests/reductions/cancellations/clinic changes/patient requests are managed within sostenuto independently Order interpreters for patients attending outpatient clinics by e-mail. To arrange patient appointments by telephone/letter ensuring that patients are offered choice of date with reasonable notice in accordance with the current operating framework and the NHS constitution. Order all necessary equipment for appointments via Outpatient Managers by e-mail. Responsible for informing the Radiology/Cardio-Respiratory Department of additional clinics arranged. Take into account daily cancellations and alterations, contacting patients by telephone explaining in a polite and courteous manner reasons for cancellation. To follow the correct procedures and processes for all cancelled appointments and DNAs to ensure dates are re-booked and/or removed according to the Trust Patient Access Policy, escalating any issues. Manage Netcall reminder report ensuring outpatient slots are backfilled maximising outpatient capacity. Advise patients of all available options with empathy and discretion particularly when dealing with aggrieved patients regarding outpatient waiting list enquires. Significant conversations including outcomes are to be recorded on PAS. Monitor and maintain the Patient Target Lists (PTL) for each speciality and individual Consultants, including the maintenance of the RTT and liaise with Directorate Managers on a regular basis. Monthly validation of 18 week (PTL) for each speciality to maintain 18 weeks, ensure patient availability and/or still require appointment. Monitor and maintain the Outpatient waiting list reports for individual specialities ensuring that all patients are booked in accordance with Multi-Disciplinary Team guidelines and Department of Health guidelines. Book linked appointments foe ENT and Ophthalmology prior to appointment date. Complete data checks on computerised systems (PAS, NHS e-referral, EDMS) amending any changes e.g. appointment procedures, patient details, patient/hospital cancellations or time changes due to allergy risks etc. Complete Netcall cancellation report, slot availability report within ers, sostenuto, net account on a daily basis. ASI report managed independently within DOH guidelines for Paper Switch Off Compliance Management of pas admin reports, clinic changes/amendments for all specialty clinics and directorates Set up and amendments of clinic schedules on PAS system Training/mentoring of staff on all roles within the Appointments Department To ensure that all two-week rule referrals/upgrades are managed independently within DOH guidelines on PAS and NHS e-referral system. To ensure all case notes are requested and available for appointments in line with local standards and protocols. Ensure that any documentation in relation to the patient is sent to the Health Records Department to be scanned onto EDMS (Electronic Document Management System). To file all correspondence and documents, as required, thereby maintaining an effective filing system. Organise and order stationary items as appropriate. Deal appropriately with concerns from staff in line with Trust policy. To provide cover for colleagues during periods of annual leave and sickness. Mentor and train relevant staff as required by the Team Leaders or Administrative Services Co-ordinator. Participate in call centre rotation. Liaise with other hospitals both NHS and private, GPs, secretarial, clerical, wards, and cancer services. Following PTL meeting, complete actions for individual specialities and update capacity for Directorate Managers. To work in a flexible manner in accordance with the Trust policy. Any other duties required by Line Manager. Person Specification Qualifications Educated to GCSE level and/or equivalent qualification and/or equivalent experience NVQ Level 2 in Business Administration and working towards Level 3 and/or equivalent knowledge through formal training and/or experience Knowledge & Experience Call Centre experience Excellent IT skills with knowledge and experience of Microsoft office products Previous clerical experience Previous NHS experience Knowledge of medical terminology Experience of mentoring and training staff Skills Word Processing Skills Self-motivated and able to work with limited supervision Ability to use own initiative and respond to new challenges Ability to manage/prioritise own workload Ability to accurately maintain computerise and manual systems Ability to work as part of a team Ability to mentor and train staff Excellent interpersonal skills . click apply for full job details

Job Title Senior Project Manager Reporting to Project Director Role purpose The Senior Project Manager will lead a high-value multi-discipline team with a responsibility to oversee and deliver complex projects from initiation to completion, managing teams, budgets, and timelines to meet organizational goals. The jobholder will contribute to the continuous development of the role to reflect changing business needs through flexibility, adaptability and determination to achieve the demanding performance objectives required to ensure all KPIs are attained. Responsibilities & Duties Including but not limited to the following: Full management and delivery responsibility for assigned projects. Develop appropriate strategies and budgets; lead, develop and support project team to deliver projects in line with these and to a high standard. Manage all operational aspects of the project including full profit and loss, health and safety and quality assurance. Professionally represent Omexom, both individually and as part of a team, in a wide range of situations with internal and external stakeholders. Act as a mentor to assigned personnel and project staff. Present and report to internal and external stakeholders regarding operational performance and recommended improvements for project delivery. Lead and deliver projects in line with the Omexom governance framework. Assist with bid management, tender reviews and bid validation. Maintain effective communication and relationships both internally to ensure optimum project delivery, and externally with customers to develop a relationship of trust on which future business can be secured. Operate clear management, claims, non-conformance cost and lessons learned processes on all projects within remit. Create and maintain a high level of personal and team performance in matters relating to Health, Safety, Environment, Quality and financial targets and constraints. Key interfaces Relationships with key stakeholders: Managing Director Business Unit General Manager Project Director Client Representatives Project Managers Functional Managers Project Teams Subcontractors Third Party Workforces that may be affected by the works External Consultants Local Authorities Person Specification Qualifications and experience The jobholder must be a commercially focused self-starter with the enthusiasm, motivation and initiative to succeed in this role and possess: A third level qualification in Electrical Engineering or other related discipline Hold a professional certification like a PMP. Extensive experience in the successful delivery of £50m+ programmes of work, and technically & commercially complex portfolios / projects, ideally within the high voltage transmission sector. Ability to lead and function within a combined client and supplier partner team. The experience, energy and resilience to assess and deliver projects safely, on time and to budget through the use of proven systems, techniques and methods. In-depth knowledge of NEC3 forms of contract. Extensive knowledge of project planning works management and stakeholder management. Strong working knowledge of CDM Regulations and experience of leading project specific safety initiatives Strong Leadership skills in leading large project & operational teams Values Team Spirit & Generosity - able to work effectively within and contribute to the Omexom team to deliver results, provide support and drive performance. Trust and Empowerment - enjoy managing their responsibilities and time to ensure work is completed efficiently and professionally. Integrity and Responsibility - enjoy taking responsibility for their duties and managing these effectively to ensure efficient high quality results. Innovation & Entrepreneurship - continually strive to improve processes and introduce new initiatives to improve efficiency.