Commercial Manager Foodservice Location: London (site-based with travel as required) Salary: £45,000 + Car Allowance + Bonus Contract: Permanent The Opportunity An established and growing food manufacturing business is seeking a Commercial Manager to take ownership of a high-value portfolio within the foodservice sector. This is a key commercial role offering full responsibility for a £4 million P&L, with a strong emphasis on developing long-term customer partnerships while driving sustainable revenue growth. The business operates in a fast-paced, customer-driven environment and is looking for a commercially focused individual who can balance relationship management with new business development. The Role This is a relationship-led position, with approximately 70% account management and 30% business development. You will manage a portfolio of key accounts, acting as the primary point of contact across a large and complex stakeholder network. Alongside this, you will identify and convert new business opportunities within the foodservice market. Working cross-functionally with internal teams including NPD, operations, and supply chain, you will ensure customer requirements are delivered effectively while maximising commercial performance. Key Responsibilities Full ownership of a £4m P&L, delivering against revenue and profitability targets Develop and grow existing key accounts through strategic account planning Manage a large stakeholder network (200+ contacts across multiple accounts) Build strong, long-term relationships with customers at all levels Identify and secure new business opportunities within foodservice Lead commercial negotiations and contract discussions Collaborate internally to deliver customer requirements and product launches Monitor market trends and competitor activity to drive growth Provide accurate forecasting, reporting, and commercial insights About You Proven experience in a Commercial Manager or Account Manager role within foodservice or food manufacturing Strong track record of growing and developing key accounts Experience managing P&L responsibility Comfortable managing a high volume of stakeholders Experience balancing account management and business development Strong commercial acumen and negotiation skills Proactive, results-driven, and relationship-focused Based in or around London, with flexibility to travel What s On Offer Competitive salary aligned to experience Opportunity to own and develop a significant account portfolio High level of autonomy in a commercially critical role Exposure to a fast-paced, growth-oriented environment Clear opportunities for long-term career progression
Apr 26, 2026
Full time
Commercial Manager Foodservice Location: London (site-based with travel as required) Salary: £45,000 + Car Allowance + Bonus Contract: Permanent The Opportunity An established and growing food manufacturing business is seeking a Commercial Manager to take ownership of a high-value portfolio within the foodservice sector. This is a key commercial role offering full responsibility for a £4 million P&L, with a strong emphasis on developing long-term customer partnerships while driving sustainable revenue growth. The business operates in a fast-paced, customer-driven environment and is looking for a commercially focused individual who can balance relationship management with new business development. The Role This is a relationship-led position, with approximately 70% account management and 30% business development. You will manage a portfolio of key accounts, acting as the primary point of contact across a large and complex stakeholder network. Alongside this, you will identify and convert new business opportunities within the foodservice market. Working cross-functionally with internal teams including NPD, operations, and supply chain, you will ensure customer requirements are delivered effectively while maximising commercial performance. Key Responsibilities Full ownership of a £4m P&L, delivering against revenue and profitability targets Develop and grow existing key accounts through strategic account planning Manage a large stakeholder network (200+ contacts across multiple accounts) Build strong, long-term relationships with customers at all levels Identify and secure new business opportunities within foodservice Lead commercial negotiations and contract discussions Collaborate internally to deliver customer requirements and product launches Monitor market trends and competitor activity to drive growth Provide accurate forecasting, reporting, and commercial insights About You Proven experience in a Commercial Manager or Account Manager role within foodservice or food manufacturing Strong track record of growing and developing key accounts Experience managing P&L responsibility Comfortable managing a high volume of stakeholders Experience balancing account management and business development Strong commercial acumen and negotiation skills Proactive, results-driven, and relationship-focused Based in or around London, with flexibility to travel What s On Offer Competitive salary aligned to experience Opportunity to own and develop a significant account portfolio High level of autonomy in a commercially critical role Exposure to a fast-paced, growth-oriented environment Clear opportunities for long-term career progression
Your new company A large specialist school supporting children and young people with a wide range of complex needs. The school provides a highly inclusive environment and works closely with families and professionals to deliver personalised learning and care. Your new role As Interim Finance Manager, you will provide essential support during a period of increased workload click apply for full job details
Apr 26, 2026
Seasonal
Your new company A large specialist school supporting children and young people with a wide range of complex needs. The school provides a highly inclusive environment and works closely with families and professionals to deliver personalised learning and care. Your new role As Interim Finance Manager, you will provide essential support during a period of increased workload click apply for full job details
Location University Square Salary £53,040 to £60,752 per annum inclusive of London Weighting Post Type Full Time Post Type Fixed Term Contract Length 12 months Closing Date Monday 11 May 2026 Reference 0830-26-PS At the University of East London (UEL) , our mission is to prepare students for the careers of the future while shaping that future inclusively and sustainably. As a careers-first university, we believe education and opportunity should be open to all, and that diversity of people and thought is essential to solving society's biggest challenges. Founded in 1898 as the West Ham Technical Institute, UEL has always championed industry-focused education and social mobility, earning the name "The People's University" for its commitment to widening access to technical and professional learning. While our scale and ambition have grown, our purpose has remained constant: empowering communities, advancing social justice, and equipping students with future-proof skills to thrive in a rapidly changing world. Today, UEL continues this legacy through pioneering research, employer-engaged education, and meaningful community impact. We are tackling health and economic inequalities, promoting sustainability, and helping to build a more inclusive and resilient future. Guided by our ambitious Vision 2028 strategy, UEL is reshaping education for the benefit of all, empowering students from every background with the skills and opportunities to succeed. Our commitment to excellence is recognised nationally; we are proud to be named University of the Year for Teaching Quality in the Times and Sunday Times Good University Guide 2025 . At UEL, we don't just teach, we inspire, innovate and empower, shaping the future together. About the School The Royal Docks School of Business & Law is a dynamic and diverse academic community, committed to providing a transformational educational experience. Our staff are internationally recognised for high-quality research across areas such as human rights, international law, financial technology and global trade, and actively contribute to policy, practice and public debate at the highest levels. We are proud of our commitment to widening participation, equality, diversity, and inclusion, and to supporting our students in achieving success in their careers and beyond. About the Role We are seeking a Graduate Outcomes Manager to lead and deliver a strategic, data-driven approach to improving graduate employability and outcomes. This is a key role within the School, focused on ensuring students and graduates successfully transition into highly skilled employment, postgraduate study or self-employment. You will lead a range of initiatives to strengthen employability, build employer partnerships, and embed a culture of career readiness across the student journey. Develop and deliver a strategic plan to enhance graduate outcomes, aligned to institutional priorities Lead targeted campaigns to support final-year students and graduates in securing positive outcomes Build and maintain strong employer partnerships, creating opportunities for placements, internships and employment Design and manage career mentoring programmes linking students with alumni and industry professionals Deliver workshops, events and resources focused on employability and career readiness Use data and market intelligence to inform strategy, monitor performance and drive continuous improvement Provide regular reporting and insights on graduate outcomes and performance trends Collaborate with academic departments, careers services and external partners to embed employability across the curriculum Line-manage staff and oversee project delivery and budgets where required About You You will be an experienced and strategic professional with a strong background in graduate employability, careers, or higher education. You will bring: A Master's degree (or equivalent experience) in a relevant field Proven experience developing and delivering employability or graduate outcomes strategies A strong track record of building employer partnerships Experience using data and insights to inform decision-making Experience delivering workshops, events or mentoring programmes Skills and qualities: Excellent communication and presentation skills Strong project management and organisational ability Ability to influence and engage stakeholders at all levels A collaborative, proactive and solutions-focused approach A strong commitment to equality, diversity and inclusion What You'll Need to Thrive You'll thrive in this role if you are strategic, data-driven and impact-focused, with a passion for improving student and graduate outcomes. You will enjoy building partnerships, leading initiatives, and using insight to drive meaningful change across a complex organisation. Why Join Us? This is an exciting opportunity to play a pivotal role in shaping graduate success and employability within a forward-thinking and ambitious School. At UEL, you will join a supportive and innovative environment where your work will have a direct and lasting impact on students' futures. Benefits Package At UEL, we believe that a great role is about more than just a salary. It's about the complete package, including our outstanding work environment and inclusive culture. We offer a genuinely competitive salary, dependent on experience (DOE), and a range of excellent benefits. You can explore our full benefits package here: Building an Inclusive Future As an inclusive, equal-opportunities employer, our Stonewall membership and Athena Swan awards reflect our ongoing dedication to Equality, Diversity and Inclusion and we're committed to closing the "diversity pay gap". We're proud of the progress we've made and honest that there's more to do. We're determined to keep moving forward so everyone at UEL can thrive. We're a disability confident employer and value all applications. Please let us know if you require any reasonable accommodations throughout the recruitment process. So, if you'd like to take your career to the next level with us here at the University of East London and are inspired by our environment and commit to success, we want you to apply today! Please note that this advert may close earlier than the stated deadline if we receive a high volume of applications. We encourage you to submit your application as soon as possible. Further Details Job Description & Person Specification To contact the recruitment team please phone x 4600 or e-mail CVs without a completed application form will not be accepted. At UEL we are committed to working together to build a community which values diversity in both our staff and student populations, is representative and inclusive, enabling all to progress and thrive.
Apr 26, 2026
Full time
Location University Square Salary £53,040 to £60,752 per annum inclusive of London Weighting Post Type Full Time Post Type Fixed Term Contract Length 12 months Closing Date Monday 11 May 2026 Reference 0830-26-PS At the University of East London (UEL) , our mission is to prepare students for the careers of the future while shaping that future inclusively and sustainably. As a careers-first university, we believe education and opportunity should be open to all, and that diversity of people and thought is essential to solving society's biggest challenges. Founded in 1898 as the West Ham Technical Institute, UEL has always championed industry-focused education and social mobility, earning the name "The People's University" for its commitment to widening access to technical and professional learning. While our scale and ambition have grown, our purpose has remained constant: empowering communities, advancing social justice, and equipping students with future-proof skills to thrive in a rapidly changing world. Today, UEL continues this legacy through pioneering research, employer-engaged education, and meaningful community impact. We are tackling health and economic inequalities, promoting sustainability, and helping to build a more inclusive and resilient future. Guided by our ambitious Vision 2028 strategy, UEL is reshaping education for the benefit of all, empowering students from every background with the skills and opportunities to succeed. Our commitment to excellence is recognised nationally; we are proud to be named University of the Year for Teaching Quality in the Times and Sunday Times Good University Guide 2025 . At UEL, we don't just teach, we inspire, innovate and empower, shaping the future together. About the School The Royal Docks School of Business & Law is a dynamic and diverse academic community, committed to providing a transformational educational experience. Our staff are internationally recognised for high-quality research across areas such as human rights, international law, financial technology and global trade, and actively contribute to policy, practice and public debate at the highest levels. We are proud of our commitment to widening participation, equality, diversity, and inclusion, and to supporting our students in achieving success in their careers and beyond. About the Role We are seeking a Graduate Outcomes Manager to lead and deliver a strategic, data-driven approach to improving graduate employability and outcomes. This is a key role within the School, focused on ensuring students and graduates successfully transition into highly skilled employment, postgraduate study or self-employment. You will lead a range of initiatives to strengthen employability, build employer partnerships, and embed a culture of career readiness across the student journey. Develop and deliver a strategic plan to enhance graduate outcomes, aligned to institutional priorities Lead targeted campaigns to support final-year students and graduates in securing positive outcomes Build and maintain strong employer partnerships, creating opportunities for placements, internships and employment Design and manage career mentoring programmes linking students with alumni and industry professionals Deliver workshops, events and resources focused on employability and career readiness Use data and market intelligence to inform strategy, monitor performance and drive continuous improvement Provide regular reporting and insights on graduate outcomes and performance trends Collaborate with academic departments, careers services and external partners to embed employability across the curriculum Line-manage staff and oversee project delivery and budgets where required About You You will be an experienced and strategic professional with a strong background in graduate employability, careers, or higher education. You will bring: A Master's degree (or equivalent experience) in a relevant field Proven experience developing and delivering employability or graduate outcomes strategies A strong track record of building employer partnerships Experience using data and insights to inform decision-making Experience delivering workshops, events or mentoring programmes Skills and qualities: Excellent communication and presentation skills Strong project management and organisational ability Ability to influence and engage stakeholders at all levels A collaborative, proactive and solutions-focused approach A strong commitment to equality, diversity and inclusion What You'll Need to Thrive You'll thrive in this role if you are strategic, data-driven and impact-focused, with a passion for improving student and graduate outcomes. You will enjoy building partnerships, leading initiatives, and using insight to drive meaningful change across a complex organisation. Why Join Us? This is an exciting opportunity to play a pivotal role in shaping graduate success and employability within a forward-thinking and ambitious School. At UEL, you will join a supportive and innovative environment where your work will have a direct and lasting impact on students' futures. Benefits Package At UEL, we believe that a great role is about more than just a salary. It's about the complete package, including our outstanding work environment and inclusive culture. We offer a genuinely competitive salary, dependent on experience (DOE), and a range of excellent benefits. You can explore our full benefits package here: Building an Inclusive Future As an inclusive, equal-opportunities employer, our Stonewall membership and Athena Swan awards reflect our ongoing dedication to Equality, Diversity and Inclusion and we're committed to closing the "diversity pay gap". We're proud of the progress we've made and honest that there's more to do. We're determined to keep moving forward so everyone at UEL can thrive. We're a disability confident employer and value all applications. Please let us know if you require any reasonable accommodations throughout the recruitment process. So, if you'd like to take your career to the next level with us here at the University of East London and are inspired by our environment and commit to success, we want you to apply today! Please note that this advert may close earlier than the stated deadline if we receive a high volume of applications. We encourage you to submit your application as soon as possible. Further Details Job Description & Person Specification To contact the recruitment team please phone x 4600 or e-mail CVs without a completed application form will not be accepted. At UEL we are committed to working together to build a community which values diversity in both our staff and student populations, is representative and inclusive, enabling all to progress and thrive.
Business Analyst / Project Manager - Capital Markets6-month rolling contract (expected to run through this year and very likely beyond) Rate: £480 per day Location: Remote working with occasional London travel The Role I'm looking for an experienced Business Analyst / Project Manager with strong Capital Markets experience to support a significant international transformation programme within a global consultancy. You'll be joining a long-running Wealth Management programme focused on enabling large-scale international growth. The work centres on evolving an existing platform beyond a USD-only, US-centric operating model to support multi-currency processing and multi-entity, cross-border operations.This is a role for someone who enjoys working through complexity, collaborating closely with front-office, technology, operations, and regulatory stakeholders, and helping shape solutions that balance long-term strategy with near-term delivery.You will need to have worked in Investment banking Wealth or asset management Trading or markets platforms Securities processing (FX, equities, bonds) Custody, clearing, settlement, or broker-dealer environments Front-to-back delivery across market-driven products What you'll be working onIn this role, you'll be involved in: Supporting the expansion of a Wealth Management platform to enable multi-currency processing, including cash, FX, locally denominated securities, and banking products such as securities-based lending Helping design and deliver multi-entity operating models, moving away from a single legal-entity setup Working on interim and tactical solutions that allow earlier onboarding while a full front-to-back platform build progresses over several years Helping define cross-border offerings that are operationally feasible and legally and regulatorily sound Contributing to the development of operating models, governance structures, and RACI frameworks Coordinating closely with London-based front-office stakeholders and US-based teams What this role is - and what it isn'tTo help you decide whether this role is right for you, here's some useful context.This role is: A genuine Business Analyst / Project Manager role combining strong analysis with delivery coordination Focused on Capital Markets and Wealth Management change Deeply rooted in Financial Services, with real regulatory, operational, and front-office complexity Suited to someone comfortable working through ambiguity and phased delivery A role where you'll help join the dots between business, technology, operations, and governance This role isn't: A purely technical delivery or IT-only role A junior, entry-level, or learning-on-the-job position Suitable if your experience sits entirely outside Financial Services A greenfield product build with everything clearly defined upfront A role where you can stay at a high level without engaging in detail The programme does involve interim states and manual processes along the way, so it's important you're comfortable navigating imperfect environments while working toward a longer-term vision.Required experience (please read carefully) To ensure your application is accurately reviewed, please make sure your CV clearly demonstrates all of the following: Experience working as a Business Analyst and/or Project Manager Strong Capital Markets knowledge, with the ability to engage credibly with front-office stakeholders, so specifically working in: Proven experience delivering change within Financial Services - this is essential Exposure to cross-border, multi-entity, or international operating models Experience within Wealth Management, Investment Services, Banking, Custody, or Broker-Dealer environments Confidence working with UK and US stakeholders across different functions If your CV does not clearly reference these areas, it may not be flagged as relevant, so please be explicit in how your experience aligns.Why consider this role? Long-term programme with strong extension potential High-impact work supporting international growth Exposure to complex Capital Markets and Wealth Management transformation A collaborative environment where thoughtful delivery is valued The opportunity to work on a programme that genuinely isn't business-as-usual If this sounds like a good match for your experience, and you enjoy working on complex Financial Services change within Capital Markets, I'd love to hear from you. Please apply with a CV that clearly demonstrates the required skills and experience, and I'll be in touch to discuss the role further. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 25, 2026
Contractor
Business Analyst / Project Manager - Capital Markets6-month rolling contract (expected to run through this year and very likely beyond) Rate: £480 per day Location: Remote working with occasional London travel The Role I'm looking for an experienced Business Analyst / Project Manager with strong Capital Markets experience to support a significant international transformation programme within a global consultancy. You'll be joining a long-running Wealth Management programme focused on enabling large-scale international growth. The work centres on evolving an existing platform beyond a USD-only, US-centric operating model to support multi-currency processing and multi-entity, cross-border operations.This is a role for someone who enjoys working through complexity, collaborating closely with front-office, technology, operations, and regulatory stakeholders, and helping shape solutions that balance long-term strategy with near-term delivery.You will need to have worked in Investment banking Wealth or asset management Trading or markets platforms Securities processing (FX, equities, bonds) Custody, clearing, settlement, or broker-dealer environments Front-to-back delivery across market-driven products What you'll be working onIn this role, you'll be involved in: Supporting the expansion of a Wealth Management platform to enable multi-currency processing, including cash, FX, locally denominated securities, and banking products such as securities-based lending Helping design and deliver multi-entity operating models, moving away from a single legal-entity setup Working on interim and tactical solutions that allow earlier onboarding while a full front-to-back platform build progresses over several years Helping define cross-border offerings that are operationally feasible and legally and regulatorily sound Contributing to the development of operating models, governance structures, and RACI frameworks Coordinating closely with London-based front-office stakeholders and US-based teams What this role is - and what it isn'tTo help you decide whether this role is right for you, here's some useful context.This role is: A genuine Business Analyst / Project Manager role combining strong analysis with delivery coordination Focused on Capital Markets and Wealth Management change Deeply rooted in Financial Services, with real regulatory, operational, and front-office complexity Suited to someone comfortable working through ambiguity and phased delivery A role where you'll help join the dots between business, technology, operations, and governance This role isn't: A purely technical delivery or IT-only role A junior, entry-level, or learning-on-the-job position Suitable if your experience sits entirely outside Financial Services A greenfield product build with everything clearly defined upfront A role where you can stay at a high level without engaging in detail The programme does involve interim states and manual processes along the way, so it's important you're comfortable navigating imperfect environments while working toward a longer-term vision.Required experience (please read carefully) To ensure your application is accurately reviewed, please make sure your CV clearly demonstrates all of the following: Experience working as a Business Analyst and/or Project Manager Strong Capital Markets knowledge, with the ability to engage credibly with front-office stakeholders, so specifically working in: Proven experience delivering change within Financial Services - this is essential Exposure to cross-border, multi-entity, or international operating models Experience within Wealth Management, Investment Services, Banking, Custody, or Broker-Dealer environments Confidence working with UK and US stakeholders across different functions If your CV does not clearly reference these areas, it may not be flagged as relevant, so please be explicit in how your experience aligns.Why consider this role? Long-term programme with strong extension potential High-impact work supporting international growth Exposure to complex Capital Markets and Wealth Management transformation A collaborative environment where thoughtful delivery is valued The opportunity to work on a programme that genuinely isn't business-as-usual If this sounds like a good match for your experience, and you enjoy working on complex Financial Services change within Capital Markets, I'd love to hear from you. Please apply with a CV that clearly demonstrates the required skills and experience, and I'll be in touch to discuss the role further. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Job Description Manufacturing Services Manager Derby Full Time Why join Rolls-Royce? At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. We currently have an excellent opportunity to join the TBF (Turbines Blade Facility) team as the Manufacturing Services Manager. The TBF completes complex machining and finishing processes for aerospace grade components for use on OE and aftermarket engines. As the Manufacturing Services Manager you will be accountable for the on-site team delivering all aspects of asset management, engineering inspections, fixture care, fluid management and energy management. You will be responsible for leading your team and delivering all key metrics in support of the operational business. What you will be doing: The individual in this role will manage employees to provide Manufacturing Services support to the Operations facility. Other key duties will include: Accountability for the performance and results of their team. Adapting plans and priorities to set direction for their team. Making decisions and solving problems guided by policies, procedures and plans for their area. Operating within defined manufacturing services and other standards and policies to address resource and operational challenges. Leading others through a good knowledge of manufacturing services. Operating autonomously and receiving guidance from management when the impact is broader, outside their team or the subject is more complex. Ensuring that all equipment, fixturing, tooling and services needed to support the Manufacturing process are available when required to the requisite standard. Providing leadership and coaching for maintenance teams within the facility. Preferred requirements: Conceptual and practical knowledge of manufacturing services. Has had experience in functional support groups. Has a proven track record delivering business results. Demonstrated leadership whilst embracing behaviours that inspire team working and simplicity. Takes responsibility for their own development with particular focus on their leadership skills, has attended leadership development programmes. Has led transformation projects and is familiar with continuous improvement methodologies such as six sigma and lean (Green and/or Black belt desirable but not mandatory). Delivered manufacturing facility wide projects. What we offer: We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts. Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. Closing date: 29th April 2026 As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Manufacturing Services Posting Date 15 Apr 2026; 00:04 Posting End Date 29 Apr 2026PandoLogic.
Apr 25, 2026
Full time
Job Description Manufacturing Services Manager Derby Full Time Why join Rolls-Royce? At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. We currently have an excellent opportunity to join the TBF (Turbines Blade Facility) team as the Manufacturing Services Manager. The TBF completes complex machining and finishing processes for aerospace grade components for use on OE and aftermarket engines. As the Manufacturing Services Manager you will be accountable for the on-site team delivering all aspects of asset management, engineering inspections, fixture care, fluid management and energy management. You will be responsible for leading your team and delivering all key metrics in support of the operational business. What you will be doing: The individual in this role will manage employees to provide Manufacturing Services support to the Operations facility. Other key duties will include: Accountability for the performance and results of their team. Adapting plans and priorities to set direction for their team. Making decisions and solving problems guided by policies, procedures and plans for their area. Operating within defined manufacturing services and other standards and policies to address resource and operational challenges. Leading others through a good knowledge of manufacturing services. Operating autonomously and receiving guidance from management when the impact is broader, outside their team or the subject is more complex. Ensuring that all equipment, fixturing, tooling and services needed to support the Manufacturing process are available when required to the requisite standard. Providing leadership and coaching for maintenance teams within the facility. Preferred requirements: Conceptual and practical knowledge of manufacturing services. Has had experience in functional support groups. Has a proven track record delivering business results. Demonstrated leadership whilst embracing behaviours that inspire team working and simplicity. Takes responsibility for their own development with particular focus on their leadership skills, has attended leadership development programmes. Has led transformation projects and is familiar with continuous improvement methodologies such as six sigma and lean (Green and/or Black belt desirable but not mandatory). Delivered manufacturing facility wide projects. What we offer: We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts. Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. Closing date: 29th April 2026 As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Manufacturing Services Posting Date 15 Apr 2026; 00:04 Posting End Date 29 Apr 2026PandoLogic.
Senior Planner Stafford Perm/Full Time Competitive Salary, Travel Allowance + Flexible Benefits Summary We are looking for a Senior Planner to join our West Midlands part of the Engineering business to work on exciting projects coming through the pipeline. The main purpose of the role is to plan the allocated high value / complex project producing workable realistic and efficient programmes of work which meet an appropriate standards. Plans will be implemented with the best-practice approach utilising Critical Path Analysis, Resource Planning, Cost Management and Progress/Productivity Monitoring and Control. Responsibilities Key deliverables in this role are: Arrange and facilitate internal integrated planning meetings with relevant project stakeholders to agree the team input into the project plan and work closely with said team and our external customer. Produce and agree a 'Contract Baseline' programme for each allocated project; that aligns with the agreed formal contract, price and workscope, and reduces risk for NG Bailey. In conjunction with the Planning Manager, ensure that planning outputs / reports are produced in a timely manner for all contract reviews. Support operational teams in order to ascertain whether project targets are being achieved and to jointly establish and agree any corrective measures to be taken where necessary. Take responsibility for all allocated projects, ensuring that progress and productivity is effectively monitored against project plan, produce and circulate clear reports to the appropriate stakeholders in a concise and timely manner (e.g. Resource Histograms, 'S' Curves, Earned Value Analysis). Maintain and update contract baseline in line with agreed contract change (eg variations). Ensure that change impacts are effectively communicated to Operations and Commercial Teams. Ensure that the inclusion of variations are communicated and integrated into project plans. In conjunction with the Planning Manager, perform Time/Risk analysis against programmes at regular intervals with the Project Manager throughout the whole project life cycle. Participate within bid activity as requested by the senior management; working in conjunction with the Business Development department, in line with the Focus Win processes. Ensure that all planning related activities are carried out in compliance with contractual obligations, internal processes and external legislation governing business operations. Requirements To be successful in this role you will have: Considerable experience in a planning role on medium to large MEP / Industrial Building Services projects is essential. Proficient with using P6 Construction site experience Experience of NEC 3 contracts (desirable) Must be able to create and own the programming from initial tender through to completion including commissioning. Benefits 25 days holiday per annum, plus bank holidays Pension with leading provider and up to 8% employer contribution Private healthcare Free 24/7 365 Employee assistance program to support mental health and wellbeing (including counselling sessions and legal advice) Discounts Personal development programme Flexible Benefits Travel allowance Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Apr 25, 2026
Full time
Senior Planner Stafford Perm/Full Time Competitive Salary, Travel Allowance + Flexible Benefits Summary We are looking for a Senior Planner to join our West Midlands part of the Engineering business to work on exciting projects coming through the pipeline. The main purpose of the role is to plan the allocated high value / complex project producing workable realistic and efficient programmes of work which meet an appropriate standards. Plans will be implemented with the best-practice approach utilising Critical Path Analysis, Resource Planning, Cost Management and Progress/Productivity Monitoring and Control. Responsibilities Key deliverables in this role are: Arrange and facilitate internal integrated planning meetings with relevant project stakeholders to agree the team input into the project plan and work closely with said team and our external customer. Produce and agree a 'Contract Baseline' programme for each allocated project; that aligns with the agreed formal contract, price and workscope, and reduces risk for NG Bailey. In conjunction with the Planning Manager, ensure that planning outputs / reports are produced in a timely manner for all contract reviews. Support operational teams in order to ascertain whether project targets are being achieved and to jointly establish and agree any corrective measures to be taken where necessary. Take responsibility for all allocated projects, ensuring that progress and productivity is effectively monitored against project plan, produce and circulate clear reports to the appropriate stakeholders in a concise and timely manner (e.g. Resource Histograms, 'S' Curves, Earned Value Analysis). Maintain and update contract baseline in line with agreed contract change (eg variations). Ensure that change impacts are effectively communicated to Operations and Commercial Teams. Ensure that the inclusion of variations are communicated and integrated into project plans. In conjunction with the Planning Manager, perform Time/Risk analysis against programmes at regular intervals with the Project Manager throughout the whole project life cycle. Participate within bid activity as requested by the senior management; working in conjunction with the Business Development department, in line with the Focus Win processes. Ensure that all planning related activities are carried out in compliance with contractual obligations, internal processes and external legislation governing business operations. Requirements To be successful in this role you will have: Considerable experience in a planning role on medium to large MEP / Industrial Building Services projects is essential. Proficient with using P6 Construction site experience Experience of NEC 3 contracts (desirable) Must be able to create and own the programming from initial tender through to completion including commissioning. Benefits 25 days holiday per annum, plus bank holidays Pension with leading provider and up to 8% employer contribution Private healthcare Free 24/7 365 Employee assistance program to support mental health and wellbeing (including counselling sessions and legal advice) Discounts Personal development programme Flexible Benefits Travel allowance Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Registered Manager required Children s Home in Croydon South London CR2 0PU Registered Manager Salary £55k-£65k and KPI bonus (relocation package considered) We have an exciting opportunity for an Registered Manager to lead a team and drive the development of a 2 bed home in Croydon S London Our children s homes support children with emotional behaviour complex and challenging needs. You will be provided with huge support from the Responsible Individual and Organisation Owners. You will be offered great KPI bonuses. Registered Manager will :- Manage the staff and resources of the Home, to provide a positive living experience for the resident young people. Oversee, on a day-to-day basis, the care, safety, and development of all residents, alongside the management, development and co-ordination of the home and its outreach work. Ensure that the agreed plans at the Home are implemented. Monitor and review the work practices of all staff in their day-to-day work with the young people, parents, Social Workers, other agencies and the public and those they encounter on outreach work. Attend training opportunities, as required. Ensuring that employees are aware of their responsibilities under the Health and Safety Act 1974, to carry out agreed safety procedures in maintaining a safe environment for all people involved in the company. Registered Manager must have: - At least 18 months experience in operational & service at a residential setting Experience of working with children with EBD in a residential setting Experience of facilitating, organising and directing & developing teams Experience of using childcare Standards & best practice model to guide decision making. Experience of translating policy into practice Knowledge of Management theories URN proven record Evidence Ofsted Inspections Management training & experience Child related/Social care qualifications Knowledge of Equal opportunities & diversity models Up to date knowledge of Childcare & Child Protection Laws Basic knowledge of IT NVQ 5 Leadership and management or working towards Full knowledge of Ofsted requirements Can you evidence Ofsted inspections Satisfactory DBS check Registered Manager remuneration Up to £65k salary including bonuses dependant on experience Relocation package considered Do you meet the criteria above Would you like to be considered for the role of Residential Children s Home Manager? This is an excellent opportunity to work for an amazing organisation! To apply or for more information on this Registered Manager opportunity please contact Mick Hull Fieldview Care Recruitment Solutions
Apr 25, 2026
Full time
Registered Manager required Children s Home in Croydon South London CR2 0PU Registered Manager Salary £55k-£65k and KPI bonus (relocation package considered) We have an exciting opportunity for an Registered Manager to lead a team and drive the development of a 2 bed home in Croydon S London Our children s homes support children with emotional behaviour complex and challenging needs. You will be provided with huge support from the Responsible Individual and Organisation Owners. You will be offered great KPI bonuses. Registered Manager will :- Manage the staff and resources of the Home, to provide a positive living experience for the resident young people. Oversee, on a day-to-day basis, the care, safety, and development of all residents, alongside the management, development and co-ordination of the home and its outreach work. Ensure that the agreed plans at the Home are implemented. Monitor and review the work practices of all staff in their day-to-day work with the young people, parents, Social Workers, other agencies and the public and those they encounter on outreach work. Attend training opportunities, as required. Ensuring that employees are aware of their responsibilities under the Health and Safety Act 1974, to carry out agreed safety procedures in maintaining a safe environment for all people involved in the company. Registered Manager must have: - At least 18 months experience in operational & service at a residential setting Experience of working with children with EBD in a residential setting Experience of facilitating, organising and directing & developing teams Experience of using childcare Standards & best practice model to guide decision making. Experience of translating policy into practice Knowledge of Management theories URN proven record Evidence Ofsted Inspections Management training & experience Child related/Social care qualifications Knowledge of Equal opportunities & diversity models Up to date knowledge of Childcare & Child Protection Laws Basic knowledge of IT NVQ 5 Leadership and management or working towards Full knowledge of Ofsted requirements Can you evidence Ofsted inspections Satisfactory DBS check Registered Manager remuneration Up to £65k salary including bonuses dependant on experience Relocation package considered Do you meet the criteria above Would you like to be considered for the role of Residential Children s Home Manager? This is an excellent opportunity to work for an amazing organisation! To apply or for more information on this Registered Manager opportunity please contact Mick Hull Fieldview Care Recruitment Solutions
Your new company An independent regulator based in Manchester city centre is recruiting for experienced Investigation Officers to join their busy team. Your new role You will be making enquires into complaints, obtaining relevant information and evidence to make decisions. Conducting one-to-one discussions with experts and managing caseloads throughout the progression of the investigation. Manage and progress cases and enquiries in accordance with agreed guidelines, policies, and procedures Collect, evaluate, and analyse information and evidence, recommending appropriate courses of action. Draft clear, concise summaries and recommendations for decision-makers Liaise effectively with colleagues and external parties to build strong working relationships Accurately record and maintain case information using the in-house CRM system Participate in regular case review meetings with senior managers Support the supervision, coaching, and development of colleagues where required Work collaboratively with colleagues to ensure effective cover arrangements during periods of absence Consistently meet performance targets relating to timeliness and quality of work What you'll need to succeed Ability to work within established policies and procedures Strong confidentiality and data handling skills High levels of accuracy and attention to detail Ability to manage multiple tasks and competing priorities Excellent analytical and critical thinking skills Ability to evaluate complex information and reach sound conclusions Experience managing complex casework and varied caseloads Ability to produce clear recommendations under time pressure Clear, concise and accurate written communication Professional and confident communicator with internal and external contacts Ability to work effectively independently and as part of a team Willingness to engage openly in collaborative discussions Confidence supporting less experienced colleagues Understanding of the legislative and regulatory environment What you'll get in return 35 hour working week, Monday to Friday. 9am till 5pmHybrid workingOffices in the heart of Manchester city centre£17.29 per hour plus holiday payASAP start What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 25, 2026
Seasonal
Your new company An independent regulator based in Manchester city centre is recruiting for experienced Investigation Officers to join their busy team. Your new role You will be making enquires into complaints, obtaining relevant information and evidence to make decisions. Conducting one-to-one discussions with experts and managing caseloads throughout the progression of the investigation. Manage and progress cases and enquiries in accordance with agreed guidelines, policies, and procedures Collect, evaluate, and analyse information and evidence, recommending appropriate courses of action. Draft clear, concise summaries and recommendations for decision-makers Liaise effectively with colleagues and external parties to build strong working relationships Accurately record and maintain case information using the in-house CRM system Participate in regular case review meetings with senior managers Support the supervision, coaching, and development of colleagues where required Work collaboratively with colleagues to ensure effective cover arrangements during periods of absence Consistently meet performance targets relating to timeliness and quality of work What you'll need to succeed Ability to work within established policies and procedures Strong confidentiality and data handling skills High levels of accuracy and attention to detail Ability to manage multiple tasks and competing priorities Excellent analytical and critical thinking skills Ability to evaluate complex information and reach sound conclusions Experience managing complex casework and varied caseloads Ability to produce clear recommendations under time pressure Clear, concise and accurate written communication Professional and confident communicator with internal and external contacts Ability to work effectively independently and as part of a team Willingness to engage openly in collaborative discussions Confidence supporting less experienced colleagues Understanding of the legislative and regulatory environment What you'll get in return 35 hour working week, Monday to Friday. 9am till 5pmHybrid workingOffices in the heart of Manchester city centre£17.29 per hour plus holiday payASAP start What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
MSC Mediterranean Shipping Company (UK)
Ipswich, Suffolk
Strategic and Global Accounts Coordinator Full time, permanent Reporting directly to the Strategic & Global Accounts Manager, the successful candidate will pro-actively liaise with internal business units and regional account managers to assist in securing and growing volume across multi-trade tenders from the FFWD, NVOCC and BCO segment. The coordination, submission, and negotiation of tenders will be supported by internal analysis to aid strategic thinking based on tenders won, lost and/or declined so we can populate opportunity and target pipelines. The successful applicant will offer strategic thinking, long term planning and logistics solutions to the client base. The preparation of high-level reporting and analysis to develop new clients and opportunities, whilst shaping the strategy to drive increased sales of all MSC products. How you will help us and what you can expect To promote the MSC brand values through strong customer contact and development. Establish, lead and maintain key target accounts, nurturing and developing them to grow volume support across various trade lanes. Work closely with the Trade desk, wider sales team and supporting business units. Aid in the acquiring of new clients to the business through the administrative support provided to the team. Engage directly with clients, maintaining proactive relationships. Coordination and completion of multi-trade tenders with 100% accuracy within agreed deadlines. Pro-active follow up of tender submissions and maintenance of internal reporting systems to establish if secured, and where not secured to understand and communicate reasons why to key internal stakeholders. Working closely with origin/destination agencies to develop push-pull strategies. Monitor customer performance and preparation of KPI statistics for VIP customers. Day to day administration to support inbox handling and ad-hoc tasks arising. Contribute to a positive work climate through a flexible attitude to work, supporting colleagues and living MSC's brand values. Skills and experience you'll bring to us Excellent written, verbal, and presentation skills, including the ability to analyse and present data effectively. Proficient in Microsoft Office programmes, including Excel and PowerPoint. Proactive, analytical, and results-driven, with the ability to prioritise effectively within deadlines. Excellent attention to detail for handling complex tender documents. Collaborative and solutions-focused approach, able to build positive working relationships across all departments and levels. A positive approach to resolving issues. Drive to proactively identify and secure new business. An understanding of major trades routes and supply chain logistics. Communicator and sound negotiator, that can "hunt" for potential new business. What we offer Competitive salary Private Health Care for everyone from day 1 (non contractual) Generous pension scheme Life Assurance - 4x salary 22 days + a day to take on Christmas Eve or New Year's Eve Free parking On-site artisan restaurant Discounted gym membership Cycle to work scheme Flu vaccines and eye care vouchers Buy or sell holiday scheme Christmas club saving MSC Cruises friends and family discount Full induction day and training provided Learning and development opportunities Dress for the day policy/modern office environment
Apr 25, 2026
Full time
Strategic and Global Accounts Coordinator Full time, permanent Reporting directly to the Strategic & Global Accounts Manager, the successful candidate will pro-actively liaise with internal business units and regional account managers to assist in securing and growing volume across multi-trade tenders from the FFWD, NVOCC and BCO segment. The coordination, submission, and negotiation of tenders will be supported by internal analysis to aid strategic thinking based on tenders won, lost and/or declined so we can populate opportunity and target pipelines. The successful applicant will offer strategic thinking, long term planning and logistics solutions to the client base. The preparation of high-level reporting and analysis to develop new clients and opportunities, whilst shaping the strategy to drive increased sales of all MSC products. How you will help us and what you can expect To promote the MSC brand values through strong customer contact and development. Establish, lead and maintain key target accounts, nurturing and developing them to grow volume support across various trade lanes. Work closely with the Trade desk, wider sales team and supporting business units. Aid in the acquiring of new clients to the business through the administrative support provided to the team. Engage directly with clients, maintaining proactive relationships. Coordination and completion of multi-trade tenders with 100% accuracy within agreed deadlines. Pro-active follow up of tender submissions and maintenance of internal reporting systems to establish if secured, and where not secured to understand and communicate reasons why to key internal stakeholders. Working closely with origin/destination agencies to develop push-pull strategies. Monitor customer performance and preparation of KPI statistics for VIP customers. Day to day administration to support inbox handling and ad-hoc tasks arising. Contribute to a positive work climate through a flexible attitude to work, supporting colleagues and living MSC's brand values. Skills and experience you'll bring to us Excellent written, verbal, and presentation skills, including the ability to analyse and present data effectively. Proficient in Microsoft Office programmes, including Excel and PowerPoint. Proactive, analytical, and results-driven, with the ability to prioritise effectively within deadlines. Excellent attention to detail for handling complex tender documents. Collaborative and solutions-focused approach, able to build positive working relationships across all departments and levels. A positive approach to resolving issues. Drive to proactively identify and secure new business. An understanding of major trades routes and supply chain logistics. Communicator and sound negotiator, that can "hunt" for potential new business. What we offer Competitive salary Private Health Care for everyone from day 1 (non contractual) Generous pension scheme Life Assurance - 4x salary 22 days + a day to take on Christmas Eve or New Year's Eve Free parking On-site artisan restaurant Discounted gym membership Cycle to work scheme Flu vaccines and eye care vouchers Buy or sell holiday scheme Christmas club saving MSC Cruises friends and family discount Full induction day and training provided Learning and development opportunities Dress for the day policy/modern office environment
Registered Manager - Outstanding Service £38,000 - £45,000 + Flexibility Are you an experienced leader within complex care who thrives in challenging environments and knows how to bring out the best in a team? We're recruiting for a Registered Manager to lead an Outstanding-rated service supporting individuals with autism, dual diagnosis, personality disorders, and challenging behaviours click apply for full job details
Apr 25, 2026
Full time
Registered Manager - Outstanding Service £38,000 - £45,000 + Flexibility Are you an experienced leader within complex care who thrives in challenging environments and knows how to bring out the best in a team? We're recruiting for a Registered Manager to lead an Outstanding-rated service supporting individuals with autism, dual diagnosis, personality disorders, and challenging behaviours click apply for full job details
Job Role: Regional Manager Salary: £42,205 per year Hours: 37.5 hours per week Contract type: Permanent Location: Southwest, covering Exeter, Somerset and Dorset Additional information: Valid driver's license and access to own vehicle business insurance will be required for roles involving travel for work. Patriciate in an out-of-hours on-call rota. Travel across the Southwest region with projects across Exeter, Somerset and Dorset. While we d ideally like candidates based in Somerset, we re open to considering applicants located in Dorset and Exeter. About Julian House: Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we re looking for! About the Role: As a Regional Manager at Julian House , you ll play a vital leadership role in tackling homelessness and changing lives for the better. You ll lead and support a portfolio of frontline services, empowering Service Managers and teams to deliver compassionate, high quality support that enables people to rebuild their lives with dignity and purpose. As part of our Senior Operational Team , you ll help shape strategy, drive continuous improvement, and embed our values across everything we do. You ll bring thoughtful leadership, resilience, and creativity championing innovation while ensuring services remain safe, effective, and person centred. You ll have oversight of Outreach and Supported Housing services across Exeter, Weymouth, and parts of Somerset , supporting teams who work every day with people experiencing, or at risk of, homelessness. Through your leadership, you ll strengthen services, nurture talent, and help create sustainable pathways out of homelessness for individuals and communities. What you ll be doing: Lead and inspire Service Managers , providing oversight across multiple projects and driving continuous improvement to ensure services thrive within Psychologically Informed Environments (PIE) . Oversee the day to day delivery of outreach, support, and accommodation services, fostering a culture of accountability, quality, and excellence. Drive performance and impact through robust KPI reporting, using accurate data and high quality analysis to identify gaps, implement action plans, and support service improvement. Build and maintain strong partnerships , working collaboratively with internal teams and key external stakeholders, including local authorities, probation services, and commissioners. Participate in the senior management on call rota , providing leadership oversight and back up support to local on call teams when required. Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined. What we re looking for: Full driving licence and access to own car for work purposes. Previous experience of managing services and teams across different locations. Knowledge and understanding of the support needs of people facing homelessness, including those with mental health challenges, complex needs and substance misuse issues. There are many great reasons to join our team! Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan 27 days annual leave , including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff) 30% staff discount at Julian House charity shop A generous and competitive pension scheme A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted Great opportunities for career development and free monthly training sessions from experienced facilitators For all the fantastic and valuable work, you ll be doing, you ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands Reflective Practice sessions from objective, external facilitators Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don t miss out!
Apr 25, 2026
Full time
Job Role: Regional Manager Salary: £42,205 per year Hours: 37.5 hours per week Contract type: Permanent Location: Southwest, covering Exeter, Somerset and Dorset Additional information: Valid driver's license and access to own vehicle business insurance will be required for roles involving travel for work. Patriciate in an out-of-hours on-call rota. Travel across the Southwest region with projects across Exeter, Somerset and Dorset. While we d ideally like candidates based in Somerset, we re open to considering applicants located in Dorset and Exeter. About Julian House: Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we re looking for! About the Role: As a Regional Manager at Julian House , you ll play a vital leadership role in tackling homelessness and changing lives for the better. You ll lead and support a portfolio of frontline services, empowering Service Managers and teams to deliver compassionate, high quality support that enables people to rebuild their lives with dignity and purpose. As part of our Senior Operational Team , you ll help shape strategy, drive continuous improvement, and embed our values across everything we do. You ll bring thoughtful leadership, resilience, and creativity championing innovation while ensuring services remain safe, effective, and person centred. You ll have oversight of Outreach and Supported Housing services across Exeter, Weymouth, and parts of Somerset , supporting teams who work every day with people experiencing, or at risk of, homelessness. Through your leadership, you ll strengthen services, nurture talent, and help create sustainable pathways out of homelessness for individuals and communities. What you ll be doing: Lead and inspire Service Managers , providing oversight across multiple projects and driving continuous improvement to ensure services thrive within Psychologically Informed Environments (PIE) . Oversee the day to day delivery of outreach, support, and accommodation services, fostering a culture of accountability, quality, and excellence. Drive performance and impact through robust KPI reporting, using accurate data and high quality analysis to identify gaps, implement action plans, and support service improvement. Build and maintain strong partnerships , working collaboratively with internal teams and key external stakeholders, including local authorities, probation services, and commissioners. Participate in the senior management on call rota , providing leadership oversight and back up support to local on call teams when required. Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined. What we re looking for: Full driving licence and access to own car for work purposes. Previous experience of managing services and teams across different locations. Knowledge and understanding of the support needs of people facing homelessness, including those with mental health challenges, complex needs and substance misuse issues. There are many great reasons to join our team! Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan 27 days annual leave , including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff) 30% staff discount at Julian House charity shop A generous and competitive pension scheme A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted Great opportunities for career development and free monthly training sessions from experienced facilitators For all the fantastic and valuable work, you ll be doing, you ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands Reflective Practice sessions from objective, external facilitators Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don t miss out!
Overview We have an excellent opportunity for a People Partner to join our established, supportive People Team on a fixed-term contract to cover maternity leave (up to 12 months, ideally starting in May/June 2026). Reporting to the People Director, this is a broad and varied role in a scaling organisation, blending strategic partnering with hands on operational delivery - working closely with leaders across the business while also collaborating day to day with our People Advisors. You will be involved in a range of people related projects, helping to turn business priorities into clear actions that support business performance and capability. Providing advice, coaching and support to people managers and teams, this role encompasses the full people cycle, including leading on activities such as talent management and development, employee experience and engagement, and ED&I and wellbeing. The role is based in Cambridge, with hybrid working options available. Please note that we are unable to offer Visa sponsorship or relocation assistance for this position; therefore candidates will need to provide evidence of Right to Work in the UK, and will need to be able to be located within commutable distance to our site in Cambridge. This is a significant opportunity for someone to drive meaningful impact for the duration of this contract, during an exciting phase of scale up. The closing date for applications will be Wednesday 15th April. Key tasks Business Partnering Develop meaningful relationships with leaders and managers, providing an advisory and consultative service to build team effectiveness and performance Drive talent and performance management: Working with leaders to identify and develop existing and future talent, creating opportunities for people to grow Coach managers to embed our Values and Leadership Charter in everyday practice, helping them build the skills and toolkits for great conversations and team performance and wellbeing Create and deliver training to line managers and employees on people related topics, ensuring these are embedded and understood across the business Contribute to workforce planning and organisational design conversations, aligned to business growth and capability needs Support ED&I (Equity, Diversity & Inclusion) and wellbeing initiatives to raise awareness, encourage open conversations and develop a culture of inclusion and wellbeing Provide insight into how our people feel, what's important to them and their employee experience, to allow us to continually improve as an employer Review, analyse and utilise key HR metrics and data to drive strategic decision making across all People related activities and shape conversations Facilitate in the delivery of engagement survey actions to continue to make Pragmatic a great place to work Operational People Support Coach and support People Advisors with ER cases and partnering conversations, providing guidance and oversight where needed to help build their confidence and judgement. Manage more complex or sensitive ER cases with care and in line with legislation. Support with the updating and communicating of people policies and processes, ensuring they are up to date with current employment law and best practice. Collaborate with the wider People Team to co design the right people initiatives to continue to make Pragmatic a great place to work. Foster a collaborative, supportive team environment where learning and growth is encouraged. Contribute positively to building our employer brand and reputation internally and externally, through networking events, social media and community activities. Qualifications and training Candidates will ideally possess qualifications such CIPD Level 5 or 7, or other business related qualifications (or will demonstrate equivalent business experience at People Partner level). Coaching qualifications or training would be advantageous, as would knowledge or accreditation of Insights Discovery. Skills and experience Experience and confidence in areas such as talent development, performance management, coaching leaders, complex or sensitive ER and employee experience Expertise in employment law, HR trends, practices and processes IT skills including PowerPoint and Excel, and the ability to create and maintain presentations and spreadsheets Previous exposure to organisational design or team structure reviews is desirable Experience with HiBob HRIS and Thrive LMS would be desirable but not essential We use Insights Discovery as a self awareness and team working tool, so previous knowledge of this would be advantageous but not essential Approach and behaviours An adaptable, flexible approach to get the best outcome for the situation Confidence and ability to constructively challenge and influence leaders to make better decisions Excellent relationship building and communication skills, with the ability to move between listening, guiding and coaching The ability to take ownership and make sound decisions based on knowledge and judgement Collaborative and generous with your knowledge and expertise, using this to develop more junior colleagues A proactive, continuous improvement mindset, great at spotting opportunities to simplify and improve processes to drive better results and user experience Emotionally intelligent, self aware, compassionate and empathetic Demonstrates high level of integrity and professionalism, remaining calm under pressure and in dealing with ambiguity A desire to learn and get involved in a range of activities Candidates who do not meet every requirement but feel their skills are a good fit for the role the role are encouraged to apply. Pragmatic is committed to equity, equality, diversity, and inclusion; we strive to welcome everyone and create inclusive teams. We celebrate difference and encourage everyone to be themselves at work. Please let us know if you would like any adjustments to our application and interview process.
Apr 25, 2026
Full time
Overview We have an excellent opportunity for a People Partner to join our established, supportive People Team on a fixed-term contract to cover maternity leave (up to 12 months, ideally starting in May/June 2026). Reporting to the People Director, this is a broad and varied role in a scaling organisation, blending strategic partnering with hands on operational delivery - working closely with leaders across the business while also collaborating day to day with our People Advisors. You will be involved in a range of people related projects, helping to turn business priorities into clear actions that support business performance and capability. Providing advice, coaching and support to people managers and teams, this role encompasses the full people cycle, including leading on activities such as talent management and development, employee experience and engagement, and ED&I and wellbeing. The role is based in Cambridge, with hybrid working options available. Please note that we are unable to offer Visa sponsorship or relocation assistance for this position; therefore candidates will need to provide evidence of Right to Work in the UK, and will need to be able to be located within commutable distance to our site in Cambridge. This is a significant opportunity for someone to drive meaningful impact for the duration of this contract, during an exciting phase of scale up. The closing date for applications will be Wednesday 15th April. Key tasks Business Partnering Develop meaningful relationships with leaders and managers, providing an advisory and consultative service to build team effectiveness and performance Drive talent and performance management: Working with leaders to identify and develop existing and future talent, creating opportunities for people to grow Coach managers to embed our Values and Leadership Charter in everyday practice, helping them build the skills and toolkits for great conversations and team performance and wellbeing Create and deliver training to line managers and employees on people related topics, ensuring these are embedded and understood across the business Contribute to workforce planning and organisational design conversations, aligned to business growth and capability needs Support ED&I (Equity, Diversity & Inclusion) and wellbeing initiatives to raise awareness, encourage open conversations and develop a culture of inclusion and wellbeing Provide insight into how our people feel, what's important to them and their employee experience, to allow us to continually improve as an employer Review, analyse and utilise key HR metrics and data to drive strategic decision making across all People related activities and shape conversations Facilitate in the delivery of engagement survey actions to continue to make Pragmatic a great place to work Operational People Support Coach and support People Advisors with ER cases and partnering conversations, providing guidance and oversight where needed to help build their confidence and judgement. Manage more complex or sensitive ER cases with care and in line with legislation. Support with the updating and communicating of people policies and processes, ensuring they are up to date with current employment law and best practice. Collaborate with the wider People Team to co design the right people initiatives to continue to make Pragmatic a great place to work. Foster a collaborative, supportive team environment where learning and growth is encouraged. Contribute positively to building our employer brand and reputation internally and externally, through networking events, social media and community activities. Qualifications and training Candidates will ideally possess qualifications such CIPD Level 5 or 7, or other business related qualifications (or will demonstrate equivalent business experience at People Partner level). Coaching qualifications or training would be advantageous, as would knowledge or accreditation of Insights Discovery. Skills and experience Experience and confidence in areas such as talent development, performance management, coaching leaders, complex or sensitive ER and employee experience Expertise in employment law, HR trends, practices and processes IT skills including PowerPoint and Excel, and the ability to create and maintain presentations and spreadsheets Previous exposure to organisational design or team structure reviews is desirable Experience with HiBob HRIS and Thrive LMS would be desirable but not essential We use Insights Discovery as a self awareness and team working tool, so previous knowledge of this would be advantageous but not essential Approach and behaviours An adaptable, flexible approach to get the best outcome for the situation Confidence and ability to constructively challenge and influence leaders to make better decisions Excellent relationship building and communication skills, with the ability to move between listening, guiding and coaching The ability to take ownership and make sound decisions based on knowledge and judgement Collaborative and generous with your knowledge and expertise, using this to develop more junior colleagues A proactive, continuous improvement mindset, great at spotting opportunities to simplify and improve processes to drive better results and user experience Emotionally intelligent, self aware, compassionate and empathetic Demonstrates high level of integrity and professionalism, remaining calm under pressure and in dealing with ambiguity A desire to learn and get involved in a range of activities Candidates who do not meet every requirement but feel their skills are a good fit for the role the role are encouraged to apply. Pragmatic is committed to equity, equality, diversity, and inclusion; we strive to welcome everyone and create inclusive teams. We celebrate difference and encourage everyone to be themselves at work. Please let us know if you would like any adjustments to our application and interview process.
Keyline Care Supported Living
Nottingham, Nottinghamshire
Are you ready to inspire, lead and make a real difference to people s lives Apply today to join our team where your kindness, energy and care can truly change lives! We re seeking a passionate, experienced, motivated Area Manager to join our Supported Living team. This is a rewarding and meaningful role, overseeing multiple services supporting adults with autism, ADHD, learning disabilities, mental health needs, complex behaviours, and other challenged. You ll ensure high-quality, person-centred support is delivered consistently across your area, while leading and developing staff teams to create environments where both they and the people we support can thrive. Location: Nottinghamshire and Leicestershire Job Type: Full-Time (40 hours per week) Salary: £36,000 per annum Shift Pattern: 9am 5pm, Monday to Friday, with additional out-of-hours on-call duties as part of the on-call rota What We Offer: £36,000 per annum 40-hour Full-Time Contract 28 days annual leave (including bank holidays) A meaningful and rewarding role where you can directly influence outcomes for people we support Opportunities for leadership, professional development, and career progression Supportive and values-driven working environment What We re Looking For: Proven leadership and management experience in supported living environment or similar health and social care settings. Level 3 Diploma in Health and Social Care (or equivalent) is required as a minimum. Level 3 Diploma in Leadership and Management for Adult Care (or equivalent) is desirable, or a willingness to work towards this qualification. Strong understanding of CQC standards, safeguarding, and person-centred care. Experience working with individuals with complex needs or behaviours that challenge. Proven ability to lead, motivate and develop teams. Strong communication, organisational and problem-solving skills. A passion and drive and make a difference. Requirements: Must be 18 or over. Must have the right to work in the UK. Must be able to speak and understand English to a good standard for effective communication, record-keeping and safeguarding the wellbeing of those you will be supporting. A full Enhanced DBS Check will be required for the successful candidates. What You ll Be Doing: Provide strategic and operational oversight of multiple supported living services. Lead, coach, and develop the management team to ensure safe, effective, and compliant service delivery. Monitor service quality, performance, and outcomes to drive continuous improvement. Ensure regulatory compliance, including CQC standards, health and safety governance. Lead and support workforce management across your area. Act as a senior point of contact for families, commissioners, local authorities, and external professionals. Promote a positive culture of inclusion, respect, accountability, and person-centred values. Use audits, performance data, and feedback to inform service improvement and strategic development. Support referrals, occupancy management, and service development in line with organisational objectives. Act as a key link between operational delivery and senior management, ensuring effective communication. About Us Keyline Care Supported Living is committed to ensuring that individuals who use our services receive great enabling support from a team of highly trained and engaged staff in environments that are homely and comfortable. At Keyline Care, we are like family, our team is small and friendly, with over 110 years of combined experience in social care and a passion for providing care that works for every individual. We know that care isn t one size fits all and that s why we work to create and maintain fantastic relationships with our services users, founded on trust and respect. Independence, Wellbeing and Potential is at the core of everything we do, we keep our values close to heart. Safeguarding Statement Keyline Care is committed to safeguarding and promoting the welfare of the people we support. We expect all staff to share this commitment and to always act in the best interest of the individuals we support. Employment is subject to an Enhanced DBS Check and satisfactory references in line with safer recruitment guidelines. Why wait Apply now to make a difference every day!
Apr 25, 2026
Full time
Are you ready to inspire, lead and make a real difference to people s lives Apply today to join our team where your kindness, energy and care can truly change lives! We re seeking a passionate, experienced, motivated Area Manager to join our Supported Living team. This is a rewarding and meaningful role, overseeing multiple services supporting adults with autism, ADHD, learning disabilities, mental health needs, complex behaviours, and other challenged. You ll ensure high-quality, person-centred support is delivered consistently across your area, while leading and developing staff teams to create environments where both they and the people we support can thrive. Location: Nottinghamshire and Leicestershire Job Type: Full-Time (40 hours per week) Salary: £36,000 per annum Shift Pattern: 9am 5pm, Monday to Friday, with additional out-of-hours on-call duties as part of the on-call rota What We Offer: £36,000 per annum 40-hour Full-Time Contract 28 days annual leave (including bank holidays) A meaningful and rewarding role where you can directly influence outcomes for people we support Opportunities for leadership, professional development, and career progression Supportive and values-driven working environment What We re Looking For: Proven leadership and management experience in supported living environment or similar health and social care settings. Level 3 Diploma in Health and Social Care (or equivalent) is required as a minimum. Level 3 Diploma in Leadership and Management for Adult Care (or equivalent) is desirable, or a willingness to work towards this qualification. Strong understanding of CQC standards, safeguarding, and person-centred care. Experience working with individuals with complex needs or behaviours that challenge. Proven ability to lead, motivate and develop teams. Strong communication, organisational and problem-solving skills. A passion and drive and make a difference. Requirements: Must be 18 or over. Must have the right to work in the UK. Must be able to speak and understand English to a good standard for effective communication, record-keeping and safeguarding the wellbeing of those you will be supporting. A full Enhanced DBS Check will be required for the successful candidates. What You ll Be Doing: Provide strategic and operational oversight of multiple supported living services. Lead, coach, and develop the management team to ensure safe, effective, and compliant service delivery. Monitor service quality, performance, and outcomes to drive continuous improvement. Ensure regulatory compliance, including CQC standards, health and safety governance. Lead and support workforce management across your area. Act as a senior point of contact for families, commissioners, local authorities, and external professionals. Promote a positive culture of inclusion, respect, accountability, and person-centred values. Use audits, performance data, and feedback to inform service improvement and strategic development. Support referrals, occupancy management, and service development in line with organisational objectives. Act as a key link between operational delivery and senior management, ensuring effective communication. About Us Keyline Care Supported Living is committed to ensuring that individuals who use our services receive great enabling support from a team of highly trained and engaged staff in environments that are homely and comfortable. At Keyline Care, we are like family, our team is small and friendly, with over 110 years of combined experience in social care and a passion for providing care that works for every individual. We know that care isn t one size fits all and that s why we work to create and maintain fantastic relationships with our services users, founded on trust and respect. Independence, Wellbeing and Potential is at the core of everything we do, we keep our values close to heart. Safeguarding Statement Keyline Care is committed to safeguarding and promoting the welfare of the people we support. We expect all staff to share this commitment and to always act in the best interest of the individuals we support. Employment is subject to an Enhanced DBS Check and satisfactory references in line with safer recruitment guidelines. Why wait Apply now to make a difference every day!
Data Product Manager Location: Warwick (Hybrid, 2 days in the office per week) Contract Length: 6 Months Are you a data enthusiast with a knack for product management? Do you thrive in dynamic environments and want to play a key role in transforming the utilities industry? If so, we have the perfect opportunity for you! About Us: At our organization, we're committed to leveraging data to enhance customer experiences and drive innovation in the utilities sector. We believe in the power of data to inform decisions and create impactful solutions. Join us in our mission to deliver exceptional data-driven products! What You'll Do: As a Data Product Manager, you'll be at the forefront of managing our data products through their entire lifecycle-from conception to delivery. Here's what you'll be responsible for: Product Management: - Champion our data products, ensuring they meet user needs and deliver financial benefits. - Manage the product backlog and coordinate trials and launches. - Adapt to changing user requirements and create transitioning plans. Data Management: - Develop and implement master data management processes. - Ensure consistency in data retrieval and analysis across the organization. Data Engineering & Visualisation: - Drive the development of data engineering solutions while adhering to security and compliance standards. - Lead innovative approaches for data visualisation to enhance understanding and storytelling. Data Science & Business Intelligence: - Apply analytical techniques to gain insights and predict behaviors that drive business value. - Manage business intelligence activities, ensuring robust and efficient processes. Stakeholder Engagement: - Build strong relationships with stakeholders, facilitating open communication and collaboration. - Provide informed feedback to promote understanding and decision-making. Who You Are: Experience: You bring a solid background in product management, ideally in a data-centric role within a complex organization. Skills: You have excellent leadership, communication, and presentation skills, with a strong understanding of agile methodologies and product development. Education: A degree in a relevant field (data, information systems, business) is essential; an MBA is a plus! Why Join Us? Impact: Be part of an innovative team that is shaping the future of the utilities industry through data. Growth: We foster a culture of continuous learning and professional development. Collaboration: Work with passionate individuals in a supportive and dynamic environment. If you're ready to take on this exciting challenge and make a difference, we want to hear from you! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Apr 25, 2026
Contractor
Data Product Manager Location: Warwick (Hybrid, 2 days in the office per week) Contract Length: 6 Months Are you a data enthusiast with a knack for product management? Do you thrive in dynamic environments and want to play a key role in transforming the utilities industry? If so, we have the perfect opportunity for you! About Us: At our organization, we're committed to leveraging data to enhance customer experiences and drive innovation in the utilities sector. We believe in the power of data to inform decisions and create impactful solutions. Join us in our mission to deliver exceptional data-driven products! What You'll Do: As a Data Product Manager, you'll be at the forefront of managing our data products through their entire lifecycle-from conception to delivery. Here's what you'll be responsible for: Product Management: - Champion our data products, ensuring they meet user needs and deliver financial benefits. - Manage the product backlog and coordinate trials and launches. - Adapt to changing user requirements and create transitioning plans. Data Management: - Develop and implement master data management processes. - Ensure consistency in data retrieval and analysis across the organization. Data Engineering & Visualisation: - Drive the development of data engineering solutions while adhering to security and compliance standards. - Lead innovative approaches for data visualisation to enhance understanding and storytelling. Data Science & Business Intelligence: - Apply analytical techniques to gain insights and predict behaviors that drive business value. - Manage business intelligence activities, ensuring robust and efficient processes. Stakeholder Engagement: - Build strong relationships with stakeholders, facilitating open communication and collaboration. - Provide informed feedback to promote understanding and decision-making. Who You Are: Experience: You bring a solid background in product management, ideally in a data-centric role within a complex organization. Skills: You have excellent leadership, communication, and presentation skills, with a strong understanding of agile methodologies and product development. Education: A degree in a relevant field (data, information systems, business) is essential; an MBA is a plus! Why Join Us? Impact: Be part of an innovative team that is shaping the future of the utilities industry through data. Growth: We foster a culture of continuous learning and professional development. Collaboration: Work with passionate individuals in a supportive and dynamic environment. If you're ready to take on this exciting challenge and make a difference, we want to hear from you! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Family Service Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Family Service Manager Location: Based within HMP Altcourse, Fazakerley, Liverpool. Step Free access is available at this service. You may be expected to travel to other services as required, including to Central London Central Office and for in-person meetings held off site. Salary: £38,000 Shift Pattern: 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours as per service and organisational requirements, including evenings, weekends, and bank holidays and forming part of the out of hours on call rota for managers. About the Role We are seeking a Family Service Manager to lead our flagship family service based in HMP Altcourse. This is an ideal opportunity if you are seeking a hands-on role within a prison setting, confident in working in complex environments and wants to create meaningful change within punitive systems. You will lead a multidisciplinary team who deliver high-quality, therapeutically informed, arts-based work with men in prison and their families. You will bring together creative group interventions, bespoke family counselling services, and day-to-day operational & practical family support within a complex prison environment. As the Family Service Manager, you will lead a team of Programme Co-Ordinator's, Facilitators, Family Counsellors, a Deputy Service Manager, and other appropriate staff. The team support operational booking for all social visits and deliver programmes such as Fathers Inside and Man Up which have received national recognition being delivered nationally across custodial and community settings. The role requires leadership experience, managing a diverse team, with line management responsibilities to support, enable, and empower your team to deliver high quality support to the participants of our programmes and their families. You will work closely with prison and Sodexo colleagues, as well as other internal SIG teams to ensure innovative, safe, and compassionate service delivery. Key Responsibilities Include: Line Management throughout the employee lifecycle embedding a culture of learning, development, reflection, and evaluation. Creative leadership of creating and delivering engaging high-quality services and interventions which support rehabilitation, reintegration, and culture shifts in systems of power and compliance. Manage day-to-day operational delivery of programmes, the service, and visitors centre. Ensure core responsibilities and contractual requirements are fulfilled. Striving to ensure excellence and quality in our service delivery. Why work with Safe Ground Prisons? At SIG Safe Ground, we do things differently. Safe Ground is an Arts-based therapeutically informed charity with over 30 years' experience working across the criminal justice system. We support people in custody and their families to build stronger and more fulfilled relationships, reflect on behaviours, and navigate change without shame. Working with Safe Ground means working differently. It s about meeting people without judgement, holding space for accountability, and using creativity to disrupt cycles of harm. We believe real change happens when people are seen, challenged and supported, even (and especially) inside prison walls. Please be informed that as this role is based within a Prison environment, therefore further vetting from SIG's enhanced DBS will be required such as MOJ clearance. About You This is a role for you if you truly believe change happens through relationships, not control; you will lead with warmth and clarity and hold care and accountability together. You will be part of a values-led organisation that takes people, reflection, and creativity seriously. You will be comfortable working within a prison setting, with regular interactions with people from all backgrounds and circumstances which have led to them being imprisoned. We're seeking a proactive leader, someone who has the ability to motivate and empower a team to drive excellence, both as individuals, and as a team, whilst providing practical solutions to challenges which arise. You will be knowledgeable of the criminal justice setting, and ideally have experience within a similar environment. We're looking for someone who can build rapport, trust, and create an environment which allows individuals to grow their skills and experience and develop as individuals. Previous experience in facilitation of group programmes and/or training to various groups, ideally in a similar setting (preferably within a creative setting) Experience of working with and engaging with diverse groups of people from varying backgrounds Demonstratable experience in leading a service/team in a similar capacity. Ability to provide high quality support and line management to staff. Ability to motivate and empower a team to achieve KPI's Ability to promote the service externally to enhance reputation in the area and with partner organisations Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software. Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we Offer 25 days (Full time equivalent) annual leave, increasing with the length of service Employer Pension Contribution Eligibility to register with Blue Light Discount Card Access to discounted tickets for music events, shows, sports and more Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.
Apr 25, 2026
Full time
Family Service Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Family Service Manager Location: Based within HMP Altcourse, Fazakerley, Liverpool. Step Free access is available at this service. You may be expected to travel to other services as required, including to Central London Central Office and for in-person meetings held off site. Salary: £38,000 Shift Pattern: 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours as per service and organisational requirements, including evenings, weekends, and bank holidays and forming part of the out of hours on call rota for managers. About the Role We are seeking a Family Service Manager to lead our flagship family service based in HMP Altcourse. This is an ideal opportunity if you are seeking a hands-on role within a prison setting, confident in working in complex environments and wants to create meaningful change within punitive systems. You will lead a multidisciplinary team who deliver high-quality, therapeutically informed, arts-based work with men in prison and their families. You will bring together creative group interventions, bespoke family counselling services, and day-to-day operational & practical family support within a complex prison environment. As the Family Service Manager, you will lead a team of Programme Co-Ordinator's, Facilitators, Family Counsellors, a Deputy Service Manager, and other appropriate staff. The team support operational booking for all social visits and deliver programmes such as Fathers Inside and Man Up which have received national recognition being delivered nationally across custodial and community settings. The role requires leadership experience, managing a diverse team, with line management responsibilities to support, enable, and empower your team to deliver high quality support to the participants of our programmes and their families. You will work closely with prison and Sodexo colleagues, as well as other internal SIG teams to ensure innovative, safe, and compassionate service delivery. Key Responsibilities Include: Line Management throughout the employee lifecycle embedding a culture of learning, development, reflection, and evaluation. Creative leadership of creating and delivering engaging high-quality services and interventions which support rehabilitation, reintegration, and culture shifts in systems of power and compliance. Manage day-to-day operational delivery of programmes, the service, and visitors centre. Ensure core responsibilities and contractual requirements are fulfilled. Striving to ensure excellence and quality in our service delivery. Why work with Safe Ground Prisons? At SIG Safe Ground, we do things differently. Safe Ground is an Arts-based therapeutically informed charity with over 30 years' experience working across the criminal justice system. We support people in custody and their families to build stronger and more fulfilled relationships, reflect on behaviours, and navigate change without shame. Working with Safe Ground means working differently. It s about meeting people without judgement, holding space for accountability, and using creativity to disrupt cycles of harm. We believe real change happens when people are seen, challenged and supported, even (and especially) inside prison walls. Please be informed that as this role is based within a Prison environment, therefore further vetting from SIG's enhanced DBS will be required such as MOJ clearance. About You This is a role for you if you truly believe change happens through relationships, not control; you will lead with warmth and clarity and hold care and accountability together. You will be part of a values-led organisation that takes people, reflection, and creativity seriously. You will be comfortable working within a prison setting, with regular interactions with people from all backgrounds and circumstances which have led to them being imprisoned. We're seeking a proactive leader, someone who has the ability to motivate and empower a team to drive excellence, both as individuals, and as a team, whilst providing practical solutions to challenges which arise. You will be knowledgeable of the criminal justice setting, and ideally have experience within a similar environment. We're looking for someone who can build rapport, trust, and create an environment which allows individuals to grow their skills and experience and develop as individuals. Previous experience in facilitation of group programmes and/or training to various groups, ideally in a similar setting (preferably within a creative setting) Experience of working with and engaging with diverse groups of people from varying backgrounds Demonstratable experience in leading a service/team in a similar capacity. Ability to provide high quality support and line management to staff. Ability to motivate and empower a team to achieve KPI's Ability to promote the service externally to enhance reputation in the area and with partner organisations Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software. Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we Offer 25 days (Full time equivalent) annual leave, increasing with the length of service Employer Pension Contribution Eligibility to register with Blue Light Discount Card Access to discounted tickets for music events, shows, sports and more Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.
We are seeking an experienced and motivated Service Manager to oversee a portfolio of supported living services across Oxford and Reading, supporting individuals with learning disabilities, mental health needs and complex needs. You will have operational responsibility for: One supported living service in Oxford, supporting a diverse group of clients click apply for full job details
Apr 25, 2026
Full time
We are seeking an experienced and motivated Service Manager to oversee a portfolio of supported living services across Oxford and Reading, supporting individuals with learning disabilities, mental health needs and complex needs. You will have operational responsibility for: One supported living service in Oxford, supporting a diverse group of clients click apply for full job details
We are recruiting for a person-centred , passionate, and motivated Supported Living Manager to lead one of our small supported living services in the Blackburn. This bespoke service enables people with complex needs, autistic spectrum conditions, and learning disabilities to lead fulfilling, happy and rewarding lives within our high-quality and well-established Supported Living Service click apply for full job details
Apr 25, 2026
Full time
We are recruiting for a person-centred , passionate, and motivated Supported Living Manager to lead one of our small supported living services in the Blackburn. This bespoke service enables people with complex needs, autistic spectrum conditions, and learning disabilities to lead fulfilling, happy and rewarding lives within our high-quality and well-established Supported Living Service click apply for full job details
Look Ahead Care Support and Housing
Tower Hamlets, London
We're looking for a kind, compassionate and resilient Support Worker to join our Complex Mental Health Social Care Service in Tower Hamlets £20,009.60 per annum, working 26 hours per week. 2x 13 hour shifts per week, including weekends and bank holidays with team meetings on a Friday. Want to feel like you're making a difference? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. The Barnsley Street Project is a pilot service funded by NHS money following a bid by East London NHS Foundation Trust (ELFT). The service comprises of Look Ahead staff, ELFT staff, and Tower Hamlets Mental Health VCSE Alliance, formed of 17 local VCSE organisations. The Barnsley Street Project operates 24 hours a day, 7 days a week to provide support for people in the catchment area of one primary care network in Bethnal Green, Tower Hamlets. It provides a variety of psychosocial and clinical interventions, including the provision of 6 Hospitality Beds for short term support and intervention. Support Workers within the Barnsley Street Project will be expected to support individuals requiring support from the local community that walk in to the service and those staying in our hospitality beds. This support may include providing tailored and co-produced practical, emotional, trauma-informed support to individuals with a variety of challenges relating to their mental health. This may include the management of symptoms, social support, navigating benefits and welfare systems, practical skills and signposting to specialist services in the local authority for intensive or specific support as required. What you'll do: Building supportive, trusting relationships with customers and creating a positive atmosphere Working proactively with other members of the team to handle the service caseload and administrative responsibilities Conducting key work sessions as required, that are innovative and engaging in order to achieve individual goals Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking' Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene Assisting in the recording and reporting of customer incidents Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork Developing productive relationships with partner organisations to improve service outcomes Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues Involving customers in the design, development and delivery of the service Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager Being responsible for the handover of key information between shifts Adhering to all other Look Ahead's policies and procedures Engaging in learning and development activity to increase knowledge and skills Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead Please see our website for the full job description.
Apr 25, 2026
Full time
We're looking for a kind, compassionate and resilient Support Worker to join our Complex Mental Health Social Care Service in Tower Hamlets £20,009.60 per annum, working 26 hours per week. 2x 13 hour shifts per week, including weekends and bank holidays with team meetings on a Friday. Want to feel like you're making a difference? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. The Barnsley Street Project is a pilot service funded by NHS money following a bid by East London NHS Foundation Trust (ELFT). The service comprises of Look Ahead staff, ELFT staff, and Tower Hamlets Mental Health VCSE Alliance, formed of 17 local VCSE organisations. The Barnsley Street Project operates 24 hours a day, 7 days a week to provide support for people in the catchment area of one primary care network in Bethnal Green, Tower Hamlets. It provides a variety of psychosocial and clinical interventions, including the provision of 6 Hospitality Beds for short term support and intervention. Support Workers within the Barnsley Street Project will be expected to support individuals requiring support from the local community that walk in to the service and those staying in our hospitality beds. This support may include providing tailored and co-produced practical, emotional, trauma-informed support to individuals with a variety of challenges relating to their mental health. This may include the management of symptoms, social support, navigating benefits and welfare systems, practical skills and signposting to specialist services in the local authority for intensive or specific support as required. What you'll do: Building supportive, trusting relationships with customers and creating a positive atmosphere Working proactively with other members of the team to handle the service caseload and administrative responsibilities Conducting key work sessions as required, that are innovative and engaging in order to achieve individual goals Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking' Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene Assisting in the recording and reporting of customer incidents Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork Developing productive relationships with partner organisations to improve service outcomes Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues Involving customers in the design, development and delivery of the service Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager Being responsible for the handover of key information between shifts Adhering to all other Look Ahead's policies and procedures Engaging in learning and development activity to increase knowledge and skills Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead Please see our website for the full job description.
We are working in partnership with a reputable complex care provider to recruit a Regional Nurse Manager to support the delivery and oversight of high-quality, community-based care packages across Cornwall. This is a key leadership role, responsible for ensuring clinical excellence, regulatory compliance, and the ongoing development of care teams within a growing service click apply for full job details
Apr 25, 2026
Full time
We are working in partnership with a reputable complex care provider to recruit a Regional Nurse Manager to support the delivery and oversight of high-quality, community-based care packages across Cornwall. This is a key leadership role, responsible for ensuring clinical excellence, regulatory compliance, and the ongoing development of care teams within a growing service click apply for full job details
Healthwatch Healthwatch was set up in 2013 to champion the rights of health and social care users and hold the health and social care system to account for how well it engages with the public. Its remit covers all publicly funded health and social care services for adults and children. Healthwatch s remit covers all publicly funded health and social care services for adults and children. The Advocacy Project delivers Healthwatch services in Kensington & Chelsea, Brent and Westminster three of 152 local Healthwatch organisations. We re building on the important work that s been done to date, while bringing new insights from the voices of seldom heard and radicalised communities. Future of Healthwatch There are plans to abolish the local Healthwatch network with the implementation of the new NHS 10-year plan and NHS Bill. However, we are committed to delivering the best service for residents until that time and build a strong, lasting legacy. About the role The role is to lead the work of Healthwatch Kensington & Chelsea, working with a small skilled staff team and a range of volunteers and other community stakeholders. In particular, you will share our commitment to embed user engagement and community development at the heart of the Healthwatch service model, empowering user voices and improving access to health services. We are looking for someone who can bring a thorough understanding of the health system and project management with the ability to deliver results quickly including leading on the planning and delivery of targeted projects, supporting a diverse and varied engagement programme, and building relationships with a range of strategic partners. The Healthwatch Manager (Kensington & Chelsea) also takes the lead on managing our local Advisory Board. You will work closely with the Healthwatch teams in Westminster and Brent. Key responsibilities Ensure Healthwatch Kensington & Chelsea s work conforms to all required principles, objectives and statutory obligations, and meets all contractual requirements between The Advocacy Project and RBKC Council. Manage and motivate a small staff team to deliver an effective and vibrant local Healthwatch. Provide leadership to make sure the patient and public voice is heard across health, social care, children s and other sectors in a continuously changing external environment. Support the effective working of the Healthwatch Kensington & Chelsea Advisory Board. Ensure local communities are able to participate fully in our work, particularly those that are least likely to have had their voices listened to. Support these communities in influencing local and national policy. Represent Healthwatch Kensington & Chelsea at strategic governance and external meetings with key stakeholders, liaising with nominated Board leads regularly. Develop the service to respond to emerging trends and needs, keeping abreast of Healthwatch England best practice to continually enhance the quality of the service. Monitor the service to make sure it delivers to time, budget and quality; provide reports evidencing this to key stakeholders, including local commissioners, Healthwatch Advisory Board, the Bi-borough Health and Wellbeing Board and Healthwatch England. Develop effective partnerships with key staff in health and social care services. Work with the communications and engagement lead to make sure all relevant internal and external stakeholders receive relevant, timely and up-to-date communication about all Healthwatch projects. Work with the Healthwatch Service Manager and Head of Business Development to identify opportunities for funding additional work which will add value to our Healthwatch services. General responsibilities Participate in team meetings, training and organisational development. Contribute to monitoring reports. Keep to our policies, including health & safety, safeguarding and risk regulations. Work to our mission, vision, and values. Work flexibly to meet the needs of the service, in line with the changing local and national landscape and carry out other projects and tasks as needed. Person specification Essential Excellent knowledge of and experience of working with the health and social care system and the voluntary and community sector. Thorough understanding of user engagement, community development, user involvement and co-production principles and practice. Experience of working with diverse communities and tackling discrimination and inequality. Understanding of the public health challenges in Kensington & Chelsea. Experience of managing team members. Experience of contract management and compliance. Excellent communications (written and verbal) and interpersonal skills. Effective in working with a wide variety of stakeholders ranging from trustees, commissioners, partners, colleagues and local residents. Able to interpret complex information and deal effectively with competing interests and challenging situations. Excellent organisational skills who can work on their own initiative and plan and prioritise your own workload. Experience of working with a budget. Commitment to working within The Advocacy Project and Healthwatch code of conduct, equality and safeguarding policies. Willingness to attend further training as appropriate and to adopt new procedures. Willingness to promote Healthwatch and The Advocacy Project in line with our mission, vision and values. Desirable Evidence of ongoing personal development and training. Experience of working with senior managers in public sector bodies. Experience of developing ideas for new areas of work. Experience of working directly with volunteers
Apr 25, 2026
Full time
Healthwatch Healthwatch was set up in 2013 to champion the rights of health and social care users and hold the health and social care system to account for how well it engages with the public. Its remit covers all publicly funded health and social care services for adults and children. Healthwatch s remit covers all publicly funded health and social care services for adults and children. The Advocacy Project delivers Healthwatch services in Kensington & Chelsea, Brent and Westminster three of 152 local Healthwatch organisations. We re building on the important work that s been done to date, while bringing new insights from the voices of seldom heard and radicalised communities. Future of Healthwatch There are plans to abolish the local Healthwatch network with the implementation of the new NHS 10-year plan and NHS Bill. However, we are committed to delivering the best service for residents until that time and build a strong, lasting legacy. About the role The role is to lead the work of Healthwatch Kensington & Chelsea, working with a small skilled staff team and a range of volunteers and other community stakeholders. In particular, you will share our commitment to embed user engagement and community development at the heart of the Healthwatch service model, empowering user voices and improving access to health services. We are looking for someone who can bring a thorough understanding of the health system and project management with the ability to deliver results quickly including leading on the planning and delivery of targeted projects, supporting a diverse and varied engagement programme, and building relationships with a range of strategic partners. The Healthwatch Manager (Kensington & Chelsea) also takes the lead on managing our local Advisory Board. You will work closely with the Healthwatch teams in Westminster and Brent. Key responsibilities Ensure Healthwatch Kensington & Chelsea s work conforms to all required principles, objectives and statutory obligations, and meets all contractual requirements between The Advocacy Project and RBKC Council. Manage and motivate a small staff team to deliver an effective and vibrant local Healthwatch. Provide leadership to make sure the patient and public voice is heard across health, social care, children s and other sectors in a continuously changing external environment. Support the effective working of the Healthwatch Kensington & Chelsea Advisory Board. Ensure local communities are able to participate fully in our work, particularly those that are least likely to have had their voices listened to. Support these communities in influencing local and national policy. Represent Healthwatch Kensington & Chelsea at strategic governance and external meetings with key stakeholders, liaising with nominated Board leads regularly. Develop the service to respond to emerging trends and needs, keeping abreast of Healthwatch England best practice to continually enhance the quality of the service. Monitor the service to make sure it delivers to time, budget and quality; provide reports evidencing this to key stakeholders, including local commissioners, Healthwatch Advisory Board, the Bi-borough Health and Wellbeing Board and Healthwatch England. Develop effective partnerships with key staff in health and social care services. Work with the communications and engagement lead to make sure all relevant internal and external stakeholders receive relevant, timely and up-to-date communication about all Healthwatch projects. Work with the Healthwatch Service Manager and Head of Business Development to identify opportunities for funding additional work which will add value to our Healthwatch services. General responsibilities Participate in team meetings, training and organisational development. Contribute to monitoring reports. Keep to our policies, including health & safety, safeguarding and risk regulations. Work to our mission, vision, and values. Work flexibly to meet the needs of the service, in line with the changing local and national landscape and carry out other projects and tasks as needed. Person specification Essential Excellent knowledge of and experience of working with the health and social care system and the voluntary and community sector. Thorough understanding of user engagement, community development, user involvement and co-production principles and practice. Experience of working with diverse communities and tackling discrimination and inequality. Understanding of the public health challenges in Kensington & Chelsea. Experience of managing team members. Experience of contract management and compliance. Excellent communications (written and verbal) and interpersonal skills. Effective in working with a wide variety of stakeholders ranging from trustees, commissioners, partners, colleagues and local residents. Able to interpret complex information and deal effectively with competing interests and challenging situations. Excellent organisational skills who can work on their own initiative and plan and prioritise your own workload. Experience of working with a budget. Commitment to working within The Advocacy Project and Healthwatch code of conduct, equality and safeguarding policies. Willingness to attend further training as appropriate and to adopt new procedures. Willingness to promote Healthwatch and The Advocacy Project in line with our mission, vision and values. Desirable Evidence of ongoing personal development and training. Experience of working with senior managers in public sector bodies. Experience of developing ideas for new areas of work. Experience of working directly with volunteers
