1st/2nd Line IT Support Engineer required by our market leading client based in Broxbourne, Hertfordshire. The successful candidate will be responsible for delivering high-quality 1st and 2nd line IT support across the organisation, ensuring users receive efficient, professional, and timely technical assistance. The role focuses on incident management, technical troubleshooting, endpoint support, and Microsoft 365 administration. The position is well suited to a hands-on IT Support Engineer who enjoys problem solving, structured fault resolution, and working within modern Microsoft technologies. Key Responsibilities Act as the first point of contact for IT support queries across the business Triage, prioritise, and resolve incidents in line with SLAs and business impact Provide 1st and 2nd line support across desktops, laptops, mobile devices, printers, and peripherals Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint Manage user accounts, identity, and access via Active Directory / Entra ID, including MFA and Conditional Access Deploy and manage devices using Microsoft Intune / Endpoint Manager Support endpoint security using Microsoft Defender and ensure patch compliance Carry out joiners, movers, and leavers processes Assist with system updates, patching, and vulnerability remediation Maintain accurate IT asset records, documentation, and knowledge base articles Escalate complex issues where required while maintaining ownership through to resolution Support telecoms provisioning and user/device administration Contribute to continuous improvement of IT processes and user experience Skills & Experience Required Essential: Experience in an IT Support, Helpdesk, or Desktop Support role Strong knowledge of Windows desktop environments Experience supporting Microsoft 365 Good understanding of Active Directory / Entra ID Exposure to Microsoft Defender or similar endpoint security tools Basic networking knowledge Strong troubleshooting and customer service skills Experience supporting multi-site or remote users Desirable: Microsoft Intune / Endpoint Manager experience, Azure cloud exposure, Dynamics 365 Business Central / Power Platform, Experience with telephony or workforce management systems. What's on Offer £ p/a Excellent benefits package Modern Microsoft-first IT environment Exposure to cloud, security, and endpoint technologies Strong career progression into senior IT or infrastructure roles Supportive and collaborative IT team environment Additional Information This is a fully onsite role (5 days per week) Occasional travel to other UK sites may be required A great opportunity for a proactive IT Support Engineer looking to develop within a dynamic environment
Apr 27, 2026
Full time
1st/2nd Line IT Support Engineer required by our market leading client based in Broxbourne, Hertfordshire. The successful candidate will be responsible for delivering high-quality 1st and 2nd line IT support across the organisation, ensuring users receive efficient, professional, and timely technical assistance. The role focuses on incident management, technical troubleshooting, endpoint support, and Microsoft 365 administration. The position is well suited to a hands-on IT Support Engineer who enjoys problem solving, structured fault resolution, and working within modern Microsoft technologies. Key Responsibilities Act as the first point of contact for IT support queries across the business Triage, prioritise, and resolve incidents in line with SLAs and business impact Provide 1st and 2nd line support across desktops, laptops, mobile devices, printers, and peripherals Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint Manage user accounts, identity, and access via Active Directory / Entra ID, including MFA and Conditional Access Deploy and manage devices using Microsoft Intune / Endpoint Manager Support endpoint security using Microsoft Defender and ensure patch compliance Carry out joiners, movers, and leavers processes Assist with system updates, patching, and vulnerability remediation Maintain accurate IT asset records, documentation, and knowledge base articles Escalate complex issues where required while maintaining ownership through to resolution Support telecoms provisioning and user/device administration Contribute to continuous improvement of IT processes and user experience Skills & Experience Required Essential: Experience in an IT Support, Helpdesk, or Desktop Support role Strong knowledge of Windows desktop environments Experience supporting Microsoft 365 Good understanding of Active Directory / Entra ID Exposure to Microsoft Defender or similar endpoint security tools Basic networking knowledge Strong troubleshooting and customer service skills Experience supporting multi-site or remote users Desirable: Microsoft Intune / Endpoint Manager experience, Azure cloud exposure, Dynamics 365 Business Central / Power Platform, Experience with telephony or workforce management systems. What's on Offer £ p/a Excellent benefits package Modern Microsoft-first IT environment Exposure to cloud, security, and endpoint technologies Strong career progression into senior IT or infrastructure roles Supportive and collaborative IT team environment Additional Information This is a fully onsite role (5 days per week) Occasional travel to other UK sites may be required A great opportunity for a proactive IT Support Engineer looking to develop within a dynamic environment
Company Description About FRP FRP is a leading national business advisory firm based in the UK. With over 900 team members, including more than 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory, Restructuring Advisory and Real Estate Advisory . Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value. Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description We are seeking a commercially focused Business Development Manager to support the continued growth of our advisory practice in Manchester and the wider North West region. This is a key outward-facing role responsible for originating new opportunities, nurturing high-value professional relationships, and working closely with Partners to deliver FRP's market-leading advisory services. Key Responsibilities Business Development & Revenue Generation Drive FRP's business development activity across Manchester and the North West, increasing market visibility and referral flows. Consistently generate significant annual fee income through securing advisory engagements across multiple service lines with the ability to build a multi-year pipeline of work. Develop and expand a high-quality network of referrers including accountants, solicitors, ABLs, finance brokers and other professionals. Achieve high referral-to-engagement conversion rates through credibility, technical understanding and relationship management Market Presence & Relationship Building Maintain regular contact with key introducers through meetings, calls, events and thought-leadership initiatives. Represent FRP at networking events, roundtables, conferences and professional forums across the region. Promote FRP's full suite of services including Restructuring Advisory, Corporate Finance, Debt Advisory, Financial Advisory, Real Estate Advisory and Forensic Services. Identify new market opportunities and emerging sectors for business development focus. Experience & Skills Required Strong background in business development within professional services or financial services markets. Excellent relationship-building and stakeholder management skills. Proven significant annual fee generation with evidence of sustained referrer growth. Strong existing network within the North West professional services community. Ability to identify and shape commercial opportunities for FRP across all service lines Desirable Knowledge of formal restructuring and insolvency processes (Administrations, Liquidations and Company Voluntary Arrangements) Previous experience working within a Partner-led professional services environment. Personal Attributes Highly motivated self-starter with strong commercial instincts. Confident and credible networker with excellent interpersonal skills. Collaborative team player, comfortable working closely with Partners. Strong organisational skills and a disciplined approach to pipeline management. Additional Information Our Values Straightforward : We provide clear, no-nonsense advice. Confident : Our guidance is backed by expertise and evidence. Pragmatic : We focus on practical solutions and tangible outcomes. Real : We are professional yet approachable, understanding the challenges our clients face. Our Commitment to You and the Environment At FRP Advisory Group, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on the natural environment. We are always striving to improve in all areas - whether it's our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services - regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive. Our learning and development programmes enable us to invest in growing our employees' careers. We aim to empower our team members to each achieve their potential. We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.
Apr 27, 2026
Full time
Company Description About FRP FRP is a leading national business advisory firm based in the UK. With over 900 team members, including more than 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory, Restructuring Advisory and Real Estate Advisory . Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value. Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description We are seeking a commercially focused Business Development Manager to support the continued growth of our advisory practice in Manchester and the wider North West region. This is a key outward-facing role responsible for originating new opportunities, nurturing high-value professional relationships, and working closely with Partners to deliver FRP's market-leading advisory services. Key Responsibilities Business Development & Revenue Generation Drive FRP's business development activity across Manchester and the North West, increasing market visibility and referral flows. Consistently generate significant annual fee income through securing advisory engagements across multiple service lines with the ability to build a multi-year pipeline of work. Develop and expand a high-quality network of referrers including accountants, solicitors, ABLs, finance brokers and other professionals. Achieve high referral-to-engagement conversion rates through credibility, technical understanding and relationship management Market Presence & Relationship Building Maintain regular contact with key introducers through meetings, calls, events and thought-leadership initiatives. Represent FRP at networking events, roundtables, conferences and professional forums across the region. Promote FRP's full suite of services including Restructuring Advisory, Corporate Finance, Debt Advisory, Financial Advisory, Real Estate Advisory and Forensic Services. Identify new market opportunities and emerging sectors for business development focus. Experience & Skills Required Strong background in business development within professional services or financial services markets. Excellent relationship-building and stakeholder management skills. Proven significant annual fee generation with evidence of sustained referrer growth. Strong existing network within the North West professional services community. Ability to identify and shape commercial opportunities for FRP across all service lines Desirable Knowledge of formal restructuring and insolvency processes (Administrations, Liquidations and Company Voluntary Arrangements) Previous experience working within a Partner-led professional services environment. Personal Attributes Highly motivated self-starter with strong commercial instincts. Confident and credible networker with excellent interpersonal skills. Collaborative team player, comfortable working closely with Partners. Strong organisational skills and a disciplined approach to pipeline management. Additional Information Our Values Straightforward : We provide clear, no-nonsense advice. Confident : Our guidance is backed by expertise and evidence. Pragmatic : We focus on practical solutions and tangible outcomes. Real : We are professional yet approachable, understanding the challenges our clients face. Our Commitment to You and the Environment At FRP Advisory Group, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on the natural environment. We are always striving to improve in all areas - whether it's our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services - regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive. Our learning and development programmes enable us to invest in growing our employees' careers. We aim to empower our team members to each achieve their potential. We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA's to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you'll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Process gaps Error trends and root causes System failures Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs Governance: Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process Support well managed activities such as control testing Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings Provide administrative support for the management of the QA monitoring platform Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we're looking for A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Knowledge of conduct risk and compliance requirements Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking . click apply for full job details
Apr 27, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA's to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you'll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Process gaps Error trends and root causes System failures Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs Governance: Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process Support well managed activities such as control testing Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings Provide administrative support for the management of the QA monitoring platform Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we're looking for A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Knowledge of conduct risk and compliance requirements Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking . click apply for full job details
JANE GORSE RECRUITMENT LIMITED
Worcester, Worcestershire
I am partnering with a privately backed, internationally aligned industrial group to appoint a Group Finance Director for its UK & EMEA operations. This appointment comes at a pivotal stage in the company s evolution. With revenues of c.£60M across multiple sites, the business is entering a period of strategic integration, systems transformation, and performance optimisation. The successful candidate will play a central role in shaping that journey. The Opportunity Reporting to the General Manager EMEA, with a close working relationship with CFO, you will assume full responsibility for financial leadership across the region. This is a role with genuine breadth and influence. The immediate focus is to evolve the finance function from a traditional reporting environment into a commercially focused, insight-led business partner. Alongside this, you will lead a programme of operational integration, including ERP implementation (Microsoft Business Central), with the longer-term objective of creating a single, cohesive EMEA platform. Key Responsibilities Act as a strategic partner to the EMEA leadership team, influencing decision-making at the highest level Lead all aspects of financial planning, reporting, and performance across a multi-site operation Drive margin improvement through robust analysis and commercial insight Ensure alignment with group reporting, controls, and governance standards Lead ERP implementation and finance systems transformation Support the integration of multiple operating entities into a unified structure Oversee cashflow, working capital, and capital allocation Build and develop a high-performing, forward-looking finance team Manage audit, tax, and statutory compliance across the region The Profile We are seeking a high-calibre Finance Director with a proven ability to operate both strategically and operationally within complex, multi-site environments. You will bring : ACA / ACCA / CIMA qualification Experience at FD level within a £20M plus industrial, manufacturing, or services business A track record of finance transformation and performance improvement Experience implementing ERP systems and supporting business integration The credibility to operate across international stakeholder groups Exposure to M&A and experience within privately backed environments will be advantageous. Personal Style Commercially astute, with a natural ability to translate data into action Comfortable leading change within evolving, fast-paced environments A visible, credible leader who can engage and influence across the business Hands-on, pragmatic, and delivery-focused High integrity with a strong sense of accountability and governance Why This Role? This is a high-impact, career-defining opportunity within a business that combines strong market fundamentals with clear strategic ambition. You will have the opportunity to shape the finance function, influence regional strategy, and play a key role in building a more integrated and commercially driven organisation. Next Steps For a confidential discussion, please get in touch directly with your most recent CV. All enquiries will be handled with discretion.
Apr 27, 2026
Full time
I am partnering with a privately backed, internationally aligned industrial group to appoint a Group Finance Director for its UK & EMEA operations. This appointment comes at a pivotal stage in the company s evolution. With revenues of c.£60M across multiple sites, the business is entering a period of strategic integration, systems transformation, and performance optimisation. The successful candidate will play a central role in shaping that journey. The Opportunity Reporting to the General Manager EMEA, with a close working relationship with CFO, you will assume full responsibility for financial leadership across the region. This is a role with genuine breadth and influence. The immediate focus is to evolve the finance function from a traditional reporting environment into a commercially focused, insight-led business partner. Alongside this, you will lead a programme of operational integration, including ERP implementation (Microsoft Business Central), with the longer-term objective of creating a single, cohesive EMEA platform. Key Responsibilities Act as a strategic partner to the EMEA leadership team, influencing decision-making at the highest level Lead all aspects of financial planning, reporting, and performance across a multi-site operation Drive margin improvement through robust analysis and commercial insight Ensure alignment with group reporting, controls, and governance standards Lead ERP implementation and finance systems transformation Support the integration of multiple operating entities into a unified structure Oversee cashflow, working capital, and capital allocation Build and develop a high-performing, forward-looking finance team Manage audit, tax, and statutory compliance across the region The Profile We are seeking a high-calibre Finance Director with a proven ability to operate both strategically and operationally within complex, multi-site environments. You will bring : ACA / ACCA / CIMA qualification Experience at FD level within a £20M plus industrial, manufacturing, or services business A track record of finance transformation and performance improvement Experience implementing ERP systems and supporting business integration The credibility to operate across international stakeholder groups Exposure to M&A and experience within privately backed environments will be advantageous. Personal Style Commercially astute, with a natural ability to translate data into action Comfortable leading change within evolving, fast-paced environments A visible, credible leader who can engage and influence across the business Hands-on, pragmatic, and delivery-focused High integrity with a strong sense of accountability and governance Why This Role? This is a high-impact, career-defining opportunity within a business that combines strong market fundamentals with clear strategic ambition. You will have the opportunity to shape the finance function, influence regional strategy, and play a key role in building a more integrated and commercially driven organisation. Next Steps For a confidential discussion, please get in touch directly with your most recent CV. All enquiries will be handled with discretion.
Construction Manager - Data Centres Salary: Paying between , depending on experience Working Arrangement: On-site in Corsham with occasional flexibility We're proud to be partnering with a leading Data Centre Provider to recruit an experienced Construction Manager to oversee the delivery of major infrastructure projects across their portfolio. This is a fantastic opportunity to join a business at the forefront of digital infrastructure, where you'll play a key role in managing complex construction programmes from inception through to handover. Key Responsibilities: Lead the on-site delivery of data centre construction projects, ensuring timelines, budgets, and quality standards are met Coordinate with contractors, consultants, and internal stakeholders to drive progress and resolve issues Monitor health and safety compliance across all phases of construction Review and manage project documentation, including risk assessments, method statements, and progress reports Ensure alignment with technical specifications and regulatory requirements Support commissioning and handover processes, ensuring operational readiness Required experience: Proven experience managing large-scale construction projects, ideally within data centres, critical infrastructure, or high-tech environments Strong understanding of M&E systems, structural works, and fit-out phases Excellent leadership, communication, and stakeholder management skills A proactive approach to problem-solving and project delivery Relevant construction qualifications and certifications (e.g. SMSTS, CSCS, NEBOSH) This is a brilliant opportunity to join a high-growth organisation delivering some of the most advanced facilities in the UK. If you're ready to take the next step in your construction career and work on cutting-edge projects, we'd love to hear from you. Must be eligible to work in the UK. Paying up to £80,000, depending on experience. Based on-site.
Apr 27, 2026
Full time
Construction Manager - Data Centres Salary: Paying between , depending on experience Working Arrangement: On-site in Corsham with occasional flexibility We're proud to be partnering with a leading Data Centre Provider to recruit an experienced Construction Manager to oversee the delivery of major infrastructure projects across their portfolio. This is a fantastic opportunity to join a business at the forefront of digital infrastructure, where you'll play a key role in managing complex construction programmes from inception through to handover. Key Responsibilities: Lead the on-site delivery of data centre construction projects, ensuring timelines, budgets, and quality standards are met Coordinate with contractors, consultants, and internal stakeholders to drive progress and resolve issues Monitor health and safety compliance across all phases of construction Review and manage project documentation, including risk assessments, method statements, and progress reports Ensure alignment with technical specifications and regulatory requirements Support commissioning and handover processes, ensuring operational readiness Required experience: Proven experience managing large-scale construction projects, ideally within data centres, critical infrastructure, or high-tech environments Strong understanding of M&E systems, structural works, and fit-out phases Excellent leadership, communication, and stakeholder management skills A proactive approach to problem-solving and project delivery Relevant construction qualifications and certifications (e.g. SMSTS, CSCS, NEBOSH) This is a brilliant opportunity to join a high-growth organisation delivering some of the most advanced facilities in the UK. If you're ready to take the next step in your construction career and work on cutting-edge projects, we'd love to hear from you. Must be eligible to work in the UK. Paying up to £80,000, depending on experience. Based on-site.
ABOUT US: As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning "The Other House" in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions. With a deep understanding of what it takes to succeed in alternatives, we believe in being different - in what we do, in how we work and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. Find out more about life at Alter Domus at The Loan Agency Team is responsible for external client service relating to new issue/par/distressed bank loan trades. Loan structures include large syndications, leveraged middle-market, and special opportunity situations. The candidate will require the skills to work with other parties within the industry, including, attorneys, trade counterparties, administrative agents and others regarding trade confirmations, allocations, KYC documentation, settlements, metrics, and industry initiatives. YOUR FUTURE RESPONSIBILITIES: Demonstrate detailed knowledge of the bank loan market in order to communicate with business and trading counterparties. Take a lead role in the trade settlement process of loan syndications, secondary loan trades, restructures, privates, and trade claims including funding and documentation matters. Maintain a strong knowledge of all relevant portfolios and deal related documentation to ensure controls are in place and that guidelines are adhered to. Act as primary point of contact for clients, possibly in an Account Manager role.Liaise with Administrative Agents with regard to KYC documentation, including administrative details. Act as mentor and resource for junior members of the team with ability to work toward building and management of team of closers. Interact with internal and external counterparts such as Portfolio Management, Attorneys, Compliance, Finance, Technology, Fund Administrators, Agent Banks, and Trading Counterparts/Brokers. Investigate and resolve closing and transactional issues, communicate all issues in a timely manner. Participate in the review of daily/weekly reports and metrics provided to clients to highlight status of trades and risks.Work in a dynamic team environment and participate in strategic initiatives. Demonstrate ability to prioritize, complete, and delegate tasks while providing high attention to detail. YOUR PROFILE: Bachelor's degree in finance, accounting, business or economics or commensurate work experience Ability to independently research and resolve complex problems Ability to work closely with internal groups and external clients; strong communication skills Demonstrated analytic skills, and a strong, proactive interest in learning and mastering new concepts Strong Microsoft Excel skills and experience, or other loan research and analysis tools is an advantage. Experience working with syndicated loans, LMA documents, as well as trade claims. WHAT WE OFFER We are committed to supporting your development, advancing your career, and providing benefits that matter to you. Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. Our global benefits also include: Support for professional accreditations such as ACCA and study leave Flexible arrangements, generous holidays, plus an additional day off for your birthday! Continuous mentoring along your career progression Active sports, events and social committees across our offices 24/7 support available from our Employee Assistance Program The opportunity to invest in our growth and success through our Employee Share Plan Plus additional local benefits depending on your location Equity in every sense of the word: We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong. We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. We take pride in creating a workplace where all our people are empowered to be truly invested in the alternative and bring their whole selves to work. We are committed to ensuring a welcoming recruiting and onboarding process for everyone. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you. (Alter Domus Privacy notice can be reviewed via Alter Domus webpage: )
Apr 27, 2026
Full time
ABOUT US: As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning "The Other House" in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions. With a deep understanding of what it takes to succeed in alternatives, we believe in being different - in what we do, in how we work and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. Find out more about life at Alter Domus at The Loan Agency Team is responsible for external client service relating to new issue/par/distressed bank loan trades. Loan structures include large syndications, leveraged middle-market, and special opportunity situations. The candidate will require the skills to work with other parties within the industry, including, attorneys, trade counterparties, administrative agents and others regarding trade confirmations, allocations, KYC documentation, settlements, metrics, and industry initiatives. YOUR FUTURE RESPONSIBILITIES: Demonstrate detailed knowledge of the bank loan market in order to communicate with business and trading counterparties. Take a lead role in the trade settlement process of loan syndications, secondary loan trades, restructures, privates, and trade claims including funding and documentation matters. Maintain a strong knowledge of all relevant portfolios and deal related documentation to ensure controls are in place and that guidelines are adhered to. Act as primary point of contact for clients, possibly in an Account Manager role.Liaise with Administrative Agents with regard to KYC documentation, including administrative details. Act as mentor and resource for junior members of the team with ability to work toward building and management of team of closers. Interact with internal and external counterparts such as Portfolio Management, Attorneys, Compliance, Finance, Technology, Fund Administrators, Agent Banks, and Trading Counterparts/Brokers. Investigate and resolve closing and transactional issues, communicate all issues in a timely manner. Participate in the review of daily/weekly reports and metrics provided to clients to highlight status of trades and risks.Work in a dynamic team environment and participate in strategic initiatives. Demonstrate ability to prioritize, complete, and delegate tasks while providing high attention to detail. YOUR PROFILE: Bachelor's degree in finance, accounting, business or economics or commensurate work experience Ability to independently research and resolve complex problems Ability to work closely with internal groups and external clients; strong communication skills Demonstrated analytic skills, and a strong, proactive interest in learning and mastering new concepts Strong Microsoft Excel skills and experience, or other loan research and analysis tools is an advantage. Experience working with syndicated loans, LMA documents, as well as trade claims. WHAT WE OFFER We are committed to supporting your development, advancing your career, and providing benefits that matter to you. Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. Our global benefits also include: Support for professional accreditations such as ACCA and study leave Flexible arrangements, generous holidays, plus an additional day off for your birthday! Continuous mentoring along your career progression Active sports, events and social committees across our offices 24/7 support available from our Employee Assistance Program The opportunity to invest in our growth and success through our Employee Share Plan Plus additional local benefits depending on your location Equity in every sense of the word: We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong. We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. We take pride in creating a workplace where all our people are empowered to be truly invested in the alternative and bring their whole selves to work. We are committed to ensuring a welcoming recruiting and onboarding process for everyone. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you. (Alter Domus Privacy notice can be reviewed via Alter Domus webpage: )
Superior Healthcare is recruiting an experienced and clinically confident Nurse Manager to lead complex care packages for adults living in their own homes across South Kent. This is a community-based leadership role, supporting adults with highly complex clinical needs , working closely with families, multidisciplinary teams, and frontline care staff to deliver exceptional, person-centred care click apply for full job details
Apr 27, 2026
Full time
Superior Healthcare is recruiting an experienced and clinically confident Nurse Manager to lead complex care packages for adults living in their own homes across South Kent. This is a community-based leadership role, supporting adults with highly complex clinical needs , working closely with families, multidisciplinary teams, and frontline care staff to deliver exceptional, person-centred care click apply for full job details
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA's to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you'll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Process gaps Error trends and root causes System failures Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs Governance: Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process Support well managed activities such as control testing Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings Provide administrative support for the management of the QA monitoring platform Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we're looking for A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Knowledge of conduct risk and compliance requirements Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking . click apply for full job details
Apr 27, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA's to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you'll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Process gaps Error trends and root causes System failures Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs Governance: Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process Support well managed activities such as control testing Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings Provide administrative support for the management of the QA monitoring platform Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we're looking for A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Knowledge of conduct risk and compliance requirements Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking . click apply for full job details
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Technical Programme Manager About the role At Capital One, a strong emphasis on technology enabled change is vital as a large proportion of our business strategy is enabled through technology related change. As a Technical Program Manager (TPM), we're looking for someone that can help us build world class technical solutions, to ultimately enable Capital One customers to have incredible experiences. You will play a key role in defining and delivering the future of Capital One architecture. In this role you'll not only be working with a dynamic tech team, but also collaborate with cross functional teams across the business to help define product roadmaps and ultimately future strategy. In addition to the technical programs, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organisation what a great TPM can achieve. We're always thinking about what's next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That's where you come in. What you'll do Lead programs that deliver on critical business goals, overseeing the full lifecycle including planning, execution and delivery Bring cross functional resources together to tackle a wide range of technical business problems Contribute to the evolution and the effective day to day running of the TPM and wider change management function, leveraging your industry knowledge and experience to help build a best in class TPM function Inspire and influence others to focus on solving clear customer problems and deliver with a customer-first mindset. Provide clear communication and coordination between delivery teams and wider business stakeholders Adapt your methodology and style to suit different scenarios Challenge and stress testing plans, scope and delivery approaches Deal with ambiguity and navigating effectively when processes are not clearly defined or understood Identify ways to improve overall efficiency and ways of working for the TPM and delivery teams What we're looking for Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives Excellent problem solving skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business Proven experience of managing cross team dependencies, risks and issues You are confident in leading through ambiguity, in a fast paced, changing environment Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. A credible track record of improving the effectiveness of delivery Proven experience of managing cross team governance and reporting A passion for leading, coaching and nurturing the very best talent Comfortable working in a complex regulated environment (experience is desirable) Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you'll be based in our Nottingham office and expected to be in office 3 days a week. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be handsomely rewarded with a role contributing to the long term strategy for an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit: We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 27, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Technical Programme Manager About the role At Capital One, a strong emphasis on technology enabled change is vital as a large proportion of our business strategy is enabled through technology related change. As a Technical Program Manager (TPM), we're looking for someone that can help us build world class technical solutions, to ultimately enable Capital One customers to have incredible experiences. You will play a key role in defining and delivering the future of Capital One architecture. In this role you'll not only be working with a dynamic tech team, but also collaborate with cross functional teams across the business to help define product roadmaps and ultimately future strategy. In addition to the technical programs, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organisation what a great TPM can achieve. We're always thinking about what's next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That's where you come in. What you'll do Lead programs that deliver on critical business goals, overseeing the full lifecycle including planning, execution and delivery Bring cross functional resources together to tackle a wide range of technical business problems Contribute to the evolution and the effective day to day running of the TPM and wider change management function, leveraging your industry knowledge and experience to help build a best in class TPM function Inspire and influence others to focus on solving clear customer problems and deliver with a customer-first mindset. Provide clear communication and coordination between delivery teams and wider business stakeholders Adapt your methodology and style to suit different scenarios Challenge and stress testing plans, scope and delivery approaches Deal with ambiguity and navigating effectively when processes are not clearly defined or understood Identify ways to improve overall efficiency and ways of working for the TPM and delivery teams What we're looking for Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives Excellent problem solving skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business Proven experience of managing cross team dependencies, risks and issues You are confident in leading through ambiguity, in a fast paced, changing environment Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. A credible track record of improving the effectiveness of delivery Proven experience of managing cross team governance and reporting A passion for leading, coaching and nurturing the very best talent Comfortable working in a complex regulated environment (experience is desirable) Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you'll be based in our Nottingham office and expected to be in office 3 days a week. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be handsomely rewarded with a role contributing to the long term strategy for an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit: We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Job Introduction Turning Point is a leading Social Enterprise which supports people with a wide range of complex needs across Learning Disabilities, Mental Health, Substance Use and Public Health.We are currently recruiting for a Clinical Services Lead to work in our Integrated Substance Use Service as a Clinical Services Manager, where youll have the chance to make a real difference to the live click apply for full job details
Apr 27, 2026
Full time
Job Introduction Turning Point is a leading Social Enterprise which supports people with a wide range of complex needs across Learning Disabilities, Mental Health, Substance Use and Public Health.We are currently recruiting for a Clinical Services Lead to work in our Integrated Substance Use Service as a Clinical Services Manager, where youll have the chance to make a real difference to the live click apply for full job details
Job Description: SAP SuccessFactors Solution Architect (EC & Time Management) Location: London / Birmingham / Manchester Salary: Competitive salary and package (Depending on experience) Career Level: Manager Role Overview As a SuccessFactors Solution Architect, you will play a pivotal role in shaping and delivering complex SAP SuccessFactors programs click apply for full job details
Apr 27, 2026
Full time
Job Description: SAP SuccessFactors Solution Architect (EC & Time Management) Location: London / Birmingham / Manchester Salary: Competitive salary and package (Depending on experience) Career Level: Manager Role Overview As a SuccessFactors Solution Architect, you will play a pivotal role in shaping and delivering complex SAP SuccessFactors programs click apply for full job details
Bennett and Game Recruitment LTD
Elland, Yorkshire
Position: Contracts Engineer Location: Elland Salary: 23p/h+Overtime=OTE of 70k+benefits This role is responsible for supporting Project Engineers by overseeing the identification of parts and equipment, assisting with quotation preparation, and managing day-to-day project activities both on client sites and within the workshop. The Contracts Engineer ensures teams operate safely, efficiently, and in line with both business and customer requirements. The position involves working on low-volume, bespoke engineered products tailored to specific customer needs, requiring a high level of technical understanding and adaptability. Job Overview Take direction from Project Engineers/Managers while overseeing daily organisation of self and project teams on-site and in the workshop Monitor and achieve project targets and timescales in line with engineering and customer requirements Support delivery of technically complex projects within budget, schedule, and quality expectations Coordinate installation activities across multiple sites and disciplines Schedule team workloads to maximise efficiency, output, and cost control Ensure timely communication of manufacturing requirements to Project Engineers Ensure materials and equipment are available, functional, and compliant with requirements Assist in preparing and enforcing risk assessments and method statements Monitor and manage health and safety on-site and in the workshop Identify and report non-conformances and improvement opportunities Interpret and apply customer engineering and hygiene standards Communicate project scope or design changes back to Project Engineers Manage workload priorities in line with business objectives Provide professional and informative customer interaction and technical support Monitor team performance, welfare, and development, recommending training where needed Identify potential sales opportunities during site visits and report accordingly Requirements Strong technical knowledge of process engineering and special-purpose machinery Ability to lead installations and make decisions independently when required Excellent organisational and team coordination skills Good understanding of mechanical engineering principles and hygienic practices (food industry desirable) Proven ability to resolve technical issues effectively Strong communication skills, both written and verbal Experience managing technical projects with tight deadlines and milestones Strong people management and prioritisation skills across multiple projects High commitment to quality and customer service Commercial awareness with experience delivering projects on time and within budget Ability to mentor and support less experienced team members Strong problem-solving skills and effective delegation capability Ability to contribute to development of hygienic manufacturing procedures Qualifications Minimum 5 years' experience in a relevant engineering or production discipline Apprentice-trained in a mechanical engineering field Full and valid UK driving licence Salary & Benefits Hours of Work Full-time role involving both site-based and workshop activities Salary & Benefits 23p/h+ standard overtime. Expected to work 50+hours due to on site work, etc. 5% pension Health insurance Expenses paid for including 30 per night when staying away Use of a van 39 hour week+overtime. Opportunity to work on bespoke, technically challenging projects Career development and progression opportunities Collaborative and safety-focused working environment Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Apr 27, 2026
Full time
Position: Contracts Engineer Location: Elland Salary: 23p/h+Overtime=OTE of 70k+benefits This role is responsible for supporting Project Engineers by overseeing the identification of parts and equipment, assisting with quotation preparation, and managing day-to-day project activities both on client sites and within the workshop. The Contracts Engineer ensures teams operate safely, efficiently, and in line with both business and customer requirements. The position involves working on low-volume, bespoke engineered products tailored to specific customer needs, requiring a high level of technical understanding and adaptability. Job Overview Take direction from Project Engineers/Managers while overseeing daily organisation of self and project teams on-site and in the workshop Monitor and achieve project targets and timescales in line with engineering and customer requirements Support delivery of technically complex projects within budget, schedule, and quality expectations Coordinate installation activities across multiple sites and disciplines Schedule team workloads to maximise efficiency, output, and cost control Ensure timely communication of manufacturing requirements to Project Engineers Ensure materials and equipment are available, functional, and compliant with requirements Assist in preparing and enforcing risk assessments and method statements Monitor and manage health and safety on-site and in the workshop Identify and report non-conformances and improvement opportunities Interpret and apply customer engineering and hygiene standards Communicate project scope or design changes back to Project Engineers Manage workload priorities in line with business objectives Provide professional and informative customer interaction and technical support Monitor team performance, welfare, and development, recommending training where needed Identify potential sales opportunities during site visits and report accordingly Requirements Strong technical knowledge of process engineering and special-purpose machinery Ability to lead installations and make decisions independently when required Excellent organisational and team coordination skills Good understanding of mechanical engineering principles and hygienic practices (food industry desirable) Proven ability to resolve technical issues effectively Strong communication skills, both written and verbal Experience managing technical projects with tight deadlines and milestones Strong people management and prioritisation skills across multiple projects High commitment to quality and customer service Commercial awareness with experience delivering projects on time and within budget Ability to mentor and support less experienced team members Strong problem-solving skills and effective delegation capability Ability to contribute to development of hygienic manufacturing procedures Qualifications Minimum 5 years' experience in a relevant engineering or production discipline Apprentice-trained in a mechanical engineering field Full and valid UK driving licence Salary & Benefits Hours of Work Full-time role involving both site-based and workshop activities Salary & Benefits 23p/h+ standard overtime. Expected to work 50+hours due to on site work, etc. 5% pension Health insurance Expenses paid for including 30 per night when staying away Use of a van 39 hour week+overtime. Opportunity to work on bespoke, technically challenging projects Career development and progression opportunities Collaborative and safety-focused working environment Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Your new company A public sector healthcare organisation delivering community-based services, working closely with commissioning bodies to support high-quality, value-driven care. Your new role As Contract Manager, you'll lead and support core contracting and procurement activity across commissioner and subcontracted services. You'll manage complex contracts, oversee procurement exercises, support partnership agreements and ensure robust performance, governance and financial compliance. The role will work in close collaboration with finance, clinical and operational stakeholders in a fast-paced environment. What you'll need to succeed Proven experience in contract management and procurement within the public sector. Strong knowledge of complex contracts, tendering and procurement regulations (PA23 desirable) Experience managing commissioner and supplier relationships and contract renewals Ability to lead procurements, develop specifications and evaluate tenders Confidence producing senior-level reports and advising stakeholders Knowledge of NHS contracts and partnership arrangements (e.g. Section 75) beneficial Comfortable working at pace with multiple priorities Must be able to commute to Bristol 2 times per week. What you'll get in return Opportunity to work on high-impact public healthcare contracts Leadership exposure across commissioning, procurement and performance management Line management experience in a supportive team environment Varied role with stakeholder engagement across health and public sector partners Competitive day rate and an immediate start What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 27, 2026
Contractor
Your new company A public sector healthcare organisation delivering community-based services, working closely with commissioning bodies to support high-quality, value-driven care. Your new role As Contract Manager, you'll lead and support core contracting and procurement activity across commissioner and subcontracted services. You'll manage complex contracts, oversee procurement exercises, support partnership agreements and ensure robust performance, governance and financial compliance. The role will work in close collaboration with finance, clinical and operational stakeholders in a fast-paced environment. What you'll need to succeed Proven experience in contract management and procurement within the public sector. Strong knowledge of complex contracts, tendering and procurement regulations (PA23 desirable) Experience managing commissioner and supplier relationships and contract renewals Ability to lead procurements, develop specifications and evaluate tenders Confidence producing senior-level reports and advising stakeholders Knowledge of NHS contracts and partnership arrangements (e.g. Section 75) beneficial Comfortable working at pace with multiple priorities Must be able to commute to Bristol 2 times per week. What you'll get in return Opportunity to work on high-impact public healthcare contracts Leadership exposure across commissioning, procurement and performance management Line management experience in a supportive team environment Varied role with stakeholder engagement across health and public sector partners Competitive day rate and an immediate start What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Would you like to join a globally recognised FMCG brand with a strong heritage in quality, innovation and entrepreneurial spirit? As the HR Business Partner, you will collaborate with Industrial leaders to help deliver the site s strategic objectives through effective, commercially focused people practices. The Role: Partnering with site leadership to understand operational goals and workforce requirements Supporting workforce planning activity, including hiring timelines, capability mapping and resource profiling Providing expert advice and guidance across all employee relations matters Building strong relationships with managers and employee representatives, maintaining visible presence across the production environment Embedding a high-performance culture through coaching, performance review support, development boards and succession planning Supporting reward and recognition processes, including pay review and bonus cycles Identifying learning and development needs and supporting delivery of capability initiatives aligned to safety and compliance standards Supporting organisational development and audit activity, ensuring governance standards, accurate record keeping and effective reporting About You: Proven HR Business Partner experience within a large, complex organisation Strong employee relations expertise with the ability to manage complex cases confidently and professionally The ability to balance strategic thinking with hands-on operational delivery Excellent stakeholder management skills with the credibility to influence at all levels Resilience, sound judgement and the ability to manage competing priorities independently A proactive, solutions-focused mindset with strong coaching capability A passion for driving performance, engagement and continuous improvement across industrial teams If the role and responsibilities sound like a good fit for you, then I d love to speak to you! Find out more about our available opportunities or how we can help you further your career contact us today. Email: (url removed) Phone: (phone number removed) We look forward to your application for this exciting opportunity. The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.
Apr 27, 2026
Full time
Would you like to join a globally recognised FMCG brand with a strong heritage in quality, innovation and entrepreneurial spirit? As the HR Business Partner, you will collaborate with Industrial leaders to help deliver the site s strategic objectives through effective, commercially focused people practices. The Role: Partnering with site leadership to understand operational goals and workforce requirements Supporting workforce planning activity, including hiring timelines, capability mapping and resource profiling Providing expert advice and guidance across all employee relations matters Building strong relationships with managers and employee representatives, maintaining visible presence across the production environment Embedding a high-performance culture through coaching, performance review support, development boards and succession planning Supporting reward and recognition processes, including pay review and bonus cycles Identifying learning and development needs and supporting delivery of capability initiatives aligned to safety and compliance standards Supporting organisational development and audit activity, ensuring governance standards, accurate record keeping and effective reporting About You: Proven HR Business Partner experience within a large, complex organisation Strong employee relations expertise with the ability to manage complex cases confidently and professionally The ability to balance strategic thinking with hands-on operational delivery Excellent stakeholder management skills with the credibility to influence at all levels Resilience, sound judgement and the ability to manage competing priorities independently A proactive, solutions-focused mindset with strong coaching capability A passion for driving performance, engagement and continuous improvement across industrial teams If the role and responsibilities sound like a good fit for you, then I d love to speak to you! Find out more about our available opportunities or how we can help you further your career contact us today. Email: (url removed) Phone: (phone number removed) We look forward to your application for this exciting opportunity. The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.
Leaders In Care Recruitment Ltd
Wembley, Middlesex
Are you an experienced Registered General Nurse (RGN) looking to make a meaningful impact in the community? Our client, a respected healthcare provider in North WestLondon, is seeking a dedicated Adult Nurse Manager to join their team. Specialising in complex adult care, this role offers a chance to lead and support a team of carers while delivering high-quality, personalised care packages click apply for full job details
Apr 27, 2026
Full time
Are you an experienced Registered General Nurse (RGN) looking to make a meaningful impact in the community? Our client, a respected healthcare provider in North WestLondon, is seeking a dedicated Adult Nurse Manager to join their team. Specialising in complex adult care, this role offers a chance to lead and support a team of carers while delivering high-quality, personalised care packages click apply for full job details
Job Title: BIM Manager/ Coordinator Location: Manchester Salary: In the region of £50-55,000 About the company: An expanding and progressive RIBA-chartered architectural practice based in central Manchester is seeking an experienced BIM Manager / BIM Coordinator to join its studio. The practice is known for delivering thoughtful, meaningful design that improves the spaces people inhabit and prides itself on its collaborative, multi-disciplinary approach. With a diverse project portfolio that includes large-scale healthcare, education, commercial, residential and community-focused work, the studio combines technical excellence with creativity and a commitment to quality across all stages of design and delivery. The team's culture emphasises professional development, teamwork, and shared learning, with experienced architects and designers working closely together on projects of real impact. Benefits Competitive salary Continued professional development and BIM-specific training Supportive, team-oriented studio culture with opportunities to mentor and lead Exposure to technically complex, high-profile projects Flexible working arrangements and hybrid options Career progression and leadership opportunities within digital delivery Involvement in innovation initiatives and industry events Daily Duties Develop and maintain the practice's BIM standards, protocols, and workflows Manage BIM on projects from RIBA Stage 0-7 and ensure compliance with ISO 19650 and project requirements Prepare and oversee project-specific BEPs and coordinate information exchange with consultants Coordinate architectural and multi-disciplinary models, manage federated models, and oversee clash detection Support project teams in meeting programme, quality, and information delivery milestones Lead the use of BIM software (Revit, Navisworks, ACC/BIM 360) and introduce new tools or workflow efficiencies Ideal Candidate Proven experience as a BIM Manager or BIM Coordinator, ideally within an architectural practice Strong understanding of ISO 19650, BEPs, MIDPs, COBie and information management principles Experience coordinating multi-disciplinary BIM models and managing federated models Confidence in using Revit, Navisworks, ACC/BIM 360 (or equivalent BIM platforms) Excellent communicator, able to work with designers, technologists, and external consultants Strategic thinker with strong technical ability and a proactive, solutions-focused mindset Passionate about digital innovation, quality delivery, and continuous improvement To apply, please contact KAZ on OR alternatively, send your updated CV and Portfolio across to
Apr 27, 2026
Full time
Job Title: BIM Manager/ Coordinator Location: Manchester Salary: In the region of £50-55,000 About the company: An expanding and progressive RIBA-chartered architectural practice based in central Manchester is seeking an experienced BIM Manager / BIM Coordinator to join its studio. The practice is known for delivering thoughtful, meaningful design that improves the spaces people inhabit and prides itself on its collaborative, multi-disciplinary approach. With a diverse project portfolio that includes large-scale healthcare, education, commercial, residential and community-focused work, the studio combines technical excellence with creativity and a commitment to quality across all stages of design and delivery. The team's culture emphasises professional development, teamwork, and shared learning, with experienced architects and designers working closely together on projects of real impact. Benefits Competitive salary Continued professional development and BIM-specific training Supportive, team-oriented studio culture with opportunities to mentor and lead Exposure to technically complex, high-profile projects Flexible working arrangements and hybrid options Career progression and leadership opportunities within digital delivery Involvement in innovation initiatives and industry events Daily Duties Develop and maintain the practice's BIM standards, protocols, and workflows Manage BIM on projects from RIBA Stage 0-7 and ensure compliance with ISO 19650 and project requirements Prepare and oversee project-specific BEPs and coordinate information exchange with consultants Coordinate architectural and multi-disciplinary models, manage federated models, and oversee clash detection Support project teams in meeting programme, quality, and information delivery milestones Lead the use of BIM software (Revit, Navisworks, ACC/BIM 360) and introduce new tools or workflow efficiencies Ideal Candidate Proven experience as a BIM Manager or BIM Coordinator, ideally within an architectural practice Strong understanding of ISO 19650, BEPs, MIDPs, COBie and information management principles Experience coordinating multi-disciplinary BIM models and managing federated models Confidence in using Revit, Navisworks, ACC/BIM 360 (or equivalent BIM platforms) Excellent communicator, able to work with designers, technologists, and external consultants Strategic thinker with strong technical ability and a proactive, solutions-focused mindset Passionate about digital innovation, quality delivery, and continuous improvement To apply, please contact KAZ on OR alternatively, send your updated CV and Portfolio across to
Enterprise customers. Complex challenges. Own Revenue Growth We are a rapidly growing Top Tier ServiceNow Partner , helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform. We're looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements. This isn't a "renewals" account management role - it's about building strategic partnerships and unlocking new opportunities across complex organisations . Hybrid Working UK. London 2 days per week at The Ministry - London's coolest workspace (Yes, the same people as the Ministry of Sound). The Role: Strategic Enterprise Sales Account Manager This is a growth-focused enterprise account management role where you'll take ownership of a portfolio of strategic customers and help them maximise the value of their ServiceNow investment. You'll be responsible for developing long-term account strategies, building strong stakeholder relationships, and identifying opportunities to expand services across complex organisations. This isn't a renewals-only role - we're looking for someone who enjoys thinking commercially, uncovering opportunities, and driving meaningful account growth. Working closely with our Technical Consultants, Architects, Engagement Managers and Customer Success teams, you'll shape solutions that solve real business problems while delivering measurable value for customers. What You'll Be Doing • Build and nurture strong relationships with senior stakeholders across customer accounts • Develop long-term account strategies focused on expanding our footprint within customer organisations • Identify opportunities for upselling, cross-selling and new consulting engagements • Work with technical teams to design solutions that solve customer challenges • Manage contract renewals, commercial discussions and long-term customer partnerships • Lead account reviews and continually identify ways to improve customer value and engagement About You You don't need to meet every requirement below to apply. If this role excites you, and you believe you can make an impact, we'd love to hear from you. We're looking for someone who thrives on growing customer relationships and identifying opportunities within complex organisations. You might currently be a Growth Account Manager ready to step into a more strategic enterprise role, or someone already managing larger accounts who wants to join a faster-growing consulting business. We're particularly interested in candidates from managed services, consulting, or technology services environments - where success is driven by solving client problems rather than selling a fixed product. You'll bring a consultative, outcome-led approach, identifying customer needs beyond software and shaping the right service-based solutions. You should be comfortable owning the full sales cycle, from building the business case through to independently driving deals forward. Experience engaging senior stakeholders, including C-suite, is essential, along with a background in enterprise service environments (e.g. SAP, Atlassian, ServiceNow) within integrators or service partners. Experience We're Looking For • 3-5 years experience in Account Management within technology solutions services - managed services, systems Integrator, software implementation or IT consulting environment (ServiceNow experience would be beneficial) • A proven track record of growing and developing customer accounts - mid-enterprise • Experience working in solution-based sales environments - deal sizes £200-£1million+ with longer sales cycles - c12-24 months. • Strong commercial awareness including pricing discussions and contract negotiations • The ability to build long-term account strategies and identify growth opportunities • Excellent stakeholder management skills • Comfortable working in a fast-paced, high-growth environment • Experience selling into regulated or complex enterprise environments e.g. Public Sector would be advantageous • Experience in a fast-growing SME Salary & Benefits: • Bupa health insurance, GP access & Bupa dental care • Life insurance • £250 home office setup allowance • 4% employee pension • 25 days holiday increasing with tenure • Comprehensive training and development • Hybrid working from The Ministry offices in London (typically 2-3 days per week) • On-site gym • Maternity & Parental Leave • We offer an enhanced parental leave package. • For maternity and adoption, we provide 16 weeks full pay followed by 23 weeks statutory maternity pay. • For paternity and parental leave, you'll receive 4 weeks full pay. • We also support time off for ante and post-natal appointments. • Flexible Working • That's why we offer flexible working arrangements and hybrid working between home and our offices in The Ministry (SE1). • We also provide a £250 home working allowance to help you create a comfortable workspace. If you're driven by growth, thrive in complex enterprise environments, and want to be part of a business scaling at pace, this is your moment. Step into a role where your ideas matter, your impact is visible, and your success is rewarded. Apply today, for a confidential discussion. All applications are being handed by our talent partner RR (Recruitment Revolution). Please direct all interest to them in the first instance. Thanks! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.
Apr 27, 2026
Full time
Enterprise customers. Complex challenges. Own Revenue Growth We are a rapidly growing Top Tier ServiceNow Partner , helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform. We're looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements. This isn't a "renewals" account management role - it's about building strategic partnerships and unlocking new opportunities across complex organisations . Hybrid Working UK. London 2 days per week at The Ministry - London's coolest workspace (Yes, the same people as the Ministry of Sound). The Role: Strategic Enterprise Sales Account Manager This is a growth-focused enterprise account management role where you'll take ownership of a portfolio of strategic customers and help them maximise the value of their ServiceNow investment. You'll be responsible for developing long-term account strategies, building strong stakeholder relationships, and identifying opportunities to expand services across complex organisations. This isn't a renewals-only role - we're looking for someone who enjoys thinking commercially, uncovering opportunities, and driving meaningful account growth. Working closely with our Technical Consultants, Architects, Engagement Managers and Customer Success teams, you'll shape solutions that solve real business problems while delivering measurable value for customers. What You'll Be Doing • Build and nurture strong relationships with senior stakeholders across customer accounts • Develop long-term account strategies focused on expanding our footprint within customer organisations • Identify opportunities for upselling, cross-selling and new consulting engagements • Work with technical teams to design solutions that solve customer challenges • Manage contract renewals, commercial discussions and long-term customer partnerships • Lead account reviews and continually identify ways to improve customer value and engagement About You You don't need to meet every requirement below to apply. If this role excites you, and you believe you can make an impact, we'd love to hear from you. We're looking for someone who thrives on growing customer relationships and identifying opportunities within complex organisations. You might currently be a Growth Account Manager ready to step into a more strategic enterprise role, or someone already managing larger accounts who wants to join a faster-growing consulting business. We're particularly interested in candidates from managed services, consulting, or technology services environments - where success is driven by solving client problems rather than selling a fixed product. You'll bring a consultative, outcome-led approach, identifying customer needs beyond software and shaping the right service-based solutions. You should be comfortable owning the full sales cycle, from building the business case through to independently driving deals forward. Experience engaging senior stakeholders, including C-suite, is essential, along with a background in enterprise service environments (e.g. SAP, Atlassian, ServiceNow) within integrators or service partners. Experience We're Looking For • 3-5 years experience in Account Management within technology solutions services - managed services, systems Integrator, software implementation or IT consulting environment (ServiceNow experience would be beneficial) • A proven track record of growing and developing customer accounts - mid-enterprise • Experience working in solution-based sales environments - deal sizes £200-£1million+ with longer sales cycles - c12-24 months. • Strong commercial awareness including pricing discussions and contract negotiations • The ability to build long-term account strategies and identify growth opportunities • Excellent stakeholder management skills • Comfortable working in a fast-paced, high-growth environment • Experience selling into regulated or complex enterprise environments e.g. Public Sector would be advantageous • Experience in a fast-growing SME Salary & Benefits: • Bupa health insurance, GP access & Bupa dental care • Life insurance • £250 home office setup allowance • 4% employee pension • 25 days holiday increasing with tenure • Comprehensive training and development • Hybrid working from The Ministry offices in London (typically 2-3 days per week) • On-site gym • Maternity & Parental Leave • We offer an enhanced parental leave package. • For maternity and adoption, we provide 16 weeks full pay followed by 23 weeks statutory maternity pay. • For paternity and parental leave, you'll receive 4 weeks full pay. • We also support time off for ante and post-natal appointments. • Flexible Working • That's why we offer flexible working arrangements and hybrid working between home and our offices in The Ministry (SE1). • We also provide a £250 home working allowance to help you create a comfortable workspace. If you're driven by growth, thrive in complex enterprise environments, and want to be part of a business scaling at pace, this is your moment. Step into a role where your ideas matter, your impact is visible, and your success is rewarded. Apply today, for a confidential discussion. All applications are being handed by our talent partner RR (Recruitment Revolution). Please direct all interest to them in the first instance. Thanks! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.
Experience Needed: Care Manager / Registered Manager / Service Manager or similar from CQC regulated care Client Relations Manager - Health and Social Care (non-registered) Home-based with frequent travel to visit clients and head office No On-call requirements - No weekends This isn't your typical Care Management role - at this company they do things completely differently, they've managed to create a Unique Service Model that truly revolves around the clients needs and wishes, whilst ensuring that they receive a first-rate service that is safe and effective. As the Client Relations Manager, you'll oversee and manage packages of care for clients who live at home and have their own personal health budget. You'll support them with tasks such as recruiting staff, managing their finances, safeguarding, and liaising with commissioners and other healthcare professionals. You'll be the first point of contact for the staff and will work closely with the client and/or their families in the management of their care. You'll work from home but with frequent travel typically visiting clients at least a couple of times and year, an monthly meetings in head office, plus training in Nottingham. With the client visits you'll manage your own diary, so there is a degree of flexibility. The salary starts at £34,000 and rises to £36,000 upon successful completion of probationary period The Role Ensuring that a person centred service is delivered to people at all times, Making sure that all documentation meets CQC standards, Supporting on the recruitment of Personal Assistants, to work specifically for each client. Provide responsive support with HR investigations. Be the first point of call for clients, their families and all staff. Ensure financial oversight of people's health budgets, helping them to ensure that they are not over or under spending. What you won't be doing Managing rota's - PA's work solely for the client package they are recruited for and are typically in set shifts, directed by the client. Covering absences - clients have external contingency plans. Dealing with on call - again there are external contingency plans in place and out of hours support is provided. About you You'll need a background in managing care services and knowledge in the application of CQC standards. You may have previously held a role such as Care Manager / Service Manager / Registered Manager / Home Manager / Social Worker or similar. You'll be qualified to QCF level 5 in Health and Social care Leader or equivalent. You'll be a good problem-solver, able to think creatively and come up with bespoke solutions for each client - there is no "one size fits all approach" here. You'll be able to build a good rapport with people, an communicate effectively even in complex and challenging situations. You'll be passionate about supporting clients to have full control of their lives and care packages whilst being able to balance the needs of ensuring that the company meets it's CQC and legal obligations. You'll be a driver with your own vehicle. Also Important to know: Induction is at Head Office in Nottingham for 5 days and on-going training, particularly in the first 6 months takes place there, so living within a commuting distance is handy, but you'll need to be able to stay over if not (hotel provided). Want to know more? Click Apply to send your CV to Laura at Thendon Resourcing and I'll be in touch within 1-2 business days to discuss the opportunity further.
Apr 27, 2026
Full time
Experience Needed: Care Manager / Registered Manager / Service Manager or similar from CQC regulated care Client Relations Manager - Health and Social Care (non-registered) Home-based with frequent travel to visit clients and head office No On-call requirements - No weekends This isn't your typical Care Management role - at this company they do things completely differently, they've managed to create a Unique Service Model that truly revolves around the clients needs and wishes, whilst ensuring that they receive a first-rate service that is safe and effective. As the Client Relations Manager, you'll oversee and manage packages of care for clients who live at home and have their own personal health budget. You'll support them with tasks such as recruiting staff, managing their finances, safeguarding, and liaising with commissioners and other healthcare professionals. You'll be the first point of contact for the staff and will work closely with the client and/or their families in the management of their care. You'll work from home but with frequent travel typically visiting clients at least a couple of times and year, an monthly meetings in head office, plus training in Nottingham. With the client visits you'll manage your own diary, so there is a degree of flexibility. The salary starts at £34,000 and rises to £36,000 upon successful completion of probationary period The Role Ensuring that a person centred service is delivered to people at all times, Making sure that all documentation meets CQC standards, Supporting on the recruitment of Personal Assistants, to work specifically for each client. Provide responsive support with HR investigations. Be the first point of call for clients, their families and all staff. Ensure financial oversight of people's health budgets, helping them to ensure that they are not over or under spending. What you won't be doing Managing rota's - PA's work solely for the client package they are recruited for and are typically in set shifts, directed by the client. Covering absences - clients have external contingency plans. Dealing with on call - again there are external contingency plans in place and out of hours support is provided. About you You'll need a background in managing care services and knowledge in the application of CQC standards. You may have previously held a role such as Care Manager / Service Manager / Registered Manager / Home Manager / Social Worker or similar. You'll be qualified to QCF level 5 in Health and Social care Leader or equivalent. You'll be a good problem-solver, able to think creatively and come up with bespoke solutions for each client - there is no "one size fits all approach" here. You'll be able to build a good rapport with people, an communicate effectively even in complex and challenging situations. You'll be passionate about supporting clients to have full control of their lives and care packages whilst being able to balance the needs of ensuring that the company meets it's CQC and legal obligations. You'll be a driver with your own vehicle. Also Important to know: Induction is at Head Office in Nottingham for 5 days and on-going training, particularly in the first 6 months takes place there, so living within a commuting distance is handy, but you'll need to be able to stay over if not (hotel provided). Want to know more? Click Apply to send your CV to Laura at Thendon Resourcing and I'll be in touch within 1-2 business days to discuss the opportunity further.
Summary: As our External Communications Officer, you'll help shape how the world sees South East Water. Supporting our External Communications Manager, you'll help us stay consistent and proactive in everything we do. Whether you're identifying fresh media opportunities or drafting engaging press releases, your goal will be to create impactful coverage that highlights our commitment to our customers. It's a chance to use your PR skills to make a positive, visible difference! Main responsibilities: Support the External Communications Manager in the delivery of the Turning the Tide strategy, rebuilding South East Water's reputation amongst its customers and stakeholders. Be adept at pivoting between multiple projects, sometimes with competing needs, to produce appropriate and high quality communications outputs to deadline. Competent in drafting accurate customer, media and stakeholder communications materials required for a project or event, including, but not limited to; communications plans and evaluations, briefing notes, statements, press releases, presentations, exhibition materials, articles, advertising, website copy, FAQs and social media content such as videos. Competent in turning complex information into appropriate and easy to understand materials for public consumption. Keen to learn, develop as well as try new ideas and communications methods as they arise. Competent at identifying potential risks to company reputation and have confidence in raising these with appropriate managers. Identify opportunities for positive media coverage, crafting press releases, arranging media events, managing interviews and briefing spokespeople. Be responsible for organising, managing and attending a range of in-person and virtual community and stakeholder events which open our audiences' eyes to water. Be part of the Communications out-of-hours service on a shared rota basis (approximately one in four weeks) where you'll help manage crisis communications both in and out of office hours, escalating where appropriate. Confident at liaising with designers, photographers, videographers and other contractors to achieve desired outcomes when creating communications materials and arranging events. You'll need: Skills / Qualifications / Experience Degree-level qualification in a communication or PR related discipline or relevant experience. Full driving licence. At least three years' experience in either a field related to journalism (newspaper/online/TV/radio) or public relations/communications, either agency or in-house. Media relations, press office management, relationship building, media monitoring & optimisation, media interview management, statement & briefing development, media training, presentation/briefing skills, strategic communications planning, copywriting, proofreading, creative input & ideation, quality control, campaign execution, crisis communications. A working experience and knowledge of the media, together with the ability to deal confidently with customers and stakeholders is essential. Social media skills would be desirable. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: up to £36,000 p.a. (dependent on experience)
Apr 27, 2026
Full time
Summary: As our External Communications Officer, you'll help shape how the world sees South East Water. Supporting our External Communications Manager, you'll help us stay consistent and proactive in everything we do. Whether you're identifying fresh media opportunities or drafting engaging press releases, your goal will be to create impactful coverage that highlights our commitment to our customers. It's a chance to use your PR skills to make a positive, visible difference! Main responsibilities: Support the External Communications Manager in the delivery of the Turning the Tide strategy, rebuilding South East Water's reputation amongst its customers and stakeholders. Be adept at pivoting between multiple projects, sometimes with competing needs, to produce appropriate and high quality communications outputs to deadline. Competent in drafting accurate customer, media and stakeholder communications materials required for a project or event, including, but not limited to; communications plans and evaluations, briefing notes, statements, press releases, presentations, exhibition materials, articles, advertising, website copy, FAQs and social media content such as videos. Competent in turning complex information into appropriate and easy to understand materials for public consumption. Keen to learn, develop as well as try new ideas and communications methods as they arise. Competent at identifying potential risks to company reputation and have confidence in raising these with appropriate managers. Identify opportunities for positive media coverage, crafting press releases, arranging media events, managing interviews and briefing spokespeople. Be responsible for organising, managing and attending a range of in-person and virtual community and stakeholder events which open our audiences' eyes to water. Be part of the Communications out-of-hours service on a shared rota basis (approximately one in four weeks) where you'll help manage crisis communications both in and out of office hours, escalating where appropriate. Confident at liaising with designers, photographers, videographers and other contractors to achieve desired outcomes when creating communications materials and arranging events. You'll need: Skills / Qualifications / Experience Degree-level qualification in a communication or PR related discipline or relevant experience. Full driving licence. At least three years' experience in either a field related to journalism (newspaper/online/TV/radio) or public relations/communications, either agency or in-house. Media relations, press office management, relationship building, media monitoring & optimisation, media interview management, statement & briefing development, media training, presentation/briefing skills, strategic communications planning, copywriting, proofreading, creative input & ideation, quality control, campaign execution, crisis communications. A working experience and knowledge of the media, together with the ability to deal confidently with customers and stakeholders is essential. Social media skills would be desirable. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: up to £36,000 p.a. (dependent on experience)
Experience Needed: Care Manager / Registered Manager / Service Manager or similar from CQC regulated care Client Relations Manager - Health and Social Care (non-registered) Home-based with frequent travel to visit clients and head office No On-call requirements - No weekends This isn't your typical Care Management role - at this company they do things completely differently, they've managed to create a Unique Service Model that truly revolves around the clients needs and wishes, whilst ensuring that they receive a first-rate service that is safe and effective. As the Client Relations Manager, you'll oversee and manage packages of care for clients who live at home and have their own personal health budget. You'll support them with tasks such as recruiting staff, managing their finances, safeguarding, and liaising with commissioners and other healthcare professionals. You'll be the first point of contact for the staff and will work closely with the client and/or their families in the management of their care. You'll work from home but with frequent travel typically visiting clients at least a couple of times and year, an monthly meetings in head office, plus training in Nottingham. With the client visits you'll manage your own diary, so there is a degree of flexibility. The salary starts at £34,000 and rises to £36,000 upon successful completion of probationary period The Role Ensuring that a person centred service is delivered to people at all times, Making sure that all documentation meets CQC standards, Supporting on the recruitment of Personal Assistants, to work specifically for each client. Provide responsive support with HR investigations. Be the first point of call for clients, their families and all staff. Ensure financial oversight of people's health budgets, helping them to ensure that they are not over or under spending. What you won't be doing Managing rota's - PA's work solely for the client package they are recruited for and are typically in set shifts, directed by the client. Covering absences - clients have external contingency plans. Dealing with on call - again there are external contingency plans in place and out of hours support is provided. About you You'll need a background in managing care services and knowledge in the application of CQC standards. You may have previously held a role such as Care Manager / Service Manager / Registered Manager / Home Manager / Social Worker or similar. You'll be qualified to QCF level 5 in Health and Social care Leader or equivalent. You'll be a good problem-solver, able to think creatively and come up with bespoke solutions for each client - there is no "one size fits all approach" here. You'll be able to build a good rapport with people, an communicate effectively even in complex and challenging situations. You'll be passionate about supporting clients to have full control of their lives and care packages whilst being able to balance the needs of ensuring that the company meets it's CQC and legal obligations. You'll be a driver with your own vehicle. Also Important to know: Induction is at Head Office in Nottingham for 5 days and on-going training, particularly in the first 6 months takes place there, so living within a commuting distance is handy, but you'll need to be able to stay over if not (hotel provided). Want to know more? Click Apply to send your CV to Laura at Thendon Resourcing and I'll be in touch within 1-2 business days to discuss the opportunity further.
Apr 27, 2026
Full time
Experience Needed: Care Manager / Registered Manager / Service Manager or similar from CQC regulated care Client Relations Manager - Health and Social Care (non-registered) Home-based with frequent travel to visit clients and head office No On-call requirements - No weekends This isn't your typical Care Management role - at this company they do things completely differently, they've managed to create a Unique Service Model that truly revolves around the clients needs and wishes, whilst ensuring that they receive a first-rate service that is safe and effective. As the Client Relations Manager, you'll oversee and manage packages of care for clients who live at home and have their own personal health budget. You'll support them with tasks such as recruiting staff, managing their finances, safeguarding, and liaising with commissioners and other healthcare professionals. You'll be the first point of contact for the staff and will work closely with the client and/or their families in the management of their care. You'll work from home but with frequent travel typically visiting clients at least a couple of times and year, an monthly meetings in head office, plus training in Nottingham. With the client visits you'll manage your own diary, so there is a degree of flexibility. The salary starts at £34,000 and rises to £36,000 upon successful completion of probationary period The Role Ensuring that a person centred service is delivered to people at all times, Making sure that all documentation meets CQC standards, Supporting on the recruitment of Personal Assistants, to work specifically for each client. Provide responsive support with HR investigations. Be the first point of call for clients, their families and all staff. Ensure financial oversight of people's health budgets, helping them to ensure that they are not over or under spending. What you won't be doing Managing rota's - PA's work solely for the client package they are recruited for and are typically in set shifts, directed by the client. Covering absences - clients have external contingency plans. Dealing with on call - again there are external contingency plans in place and out of hours support is provided. About you You'll need a background in managing care services and knowledge in the application of CQC standards. You may have previously held a role such as Care Manager / Service Manager / Registered Manager / Home Manager / Social Worker or similar. You'll be qualified to QCF level 5 in Health and Social care Leader or equivalent. You'll be a good problem-solver, able to think creatively and come up with bespoke solutions for each client - there is no "one size fits all approach" here. You'll be able to build a good rapport with people, an communicate effectively even in complex and challenging situations. You'll be passionate about supporting clients to have full control of their lives and care packages whilst being able to balance the needs of ensuring that the company meets it's CQC and legal obligations. You'll be a driver with your own vehicle. Also Important to know: Induction is at Head Office in Nottingham for 5 days and on-going training, particularly in the first 6 months takes place there, so living within a commuting distance is handy, but you'll need to be able to stay over if not (hotel provided). Want to know more? Click Apply to send your CV to Laura at Thendon Resourcing and I'll be in touch within 1-2 business days to discuss the opportunity further.