Role: Project Manager (Modernisation team) Location: London Contract type: Full time, permanent Carrier now has an opportunity for a Modernisation Project Manager, based in the London area. The Project Manager is responsible for leading and delivering complex refurbishment or turnkey projects across the UK, ensuring successful completion on time, within budget, and to the highest quality standards. The role requires a proactive leader capable of managing teams, driving operational improvements, and implementing innovative solutions to enhance business performance and customer satisfaction. The Project Manager will oversee the full project lifecycle, from planning and execution to final delivery and review What will you be doing? Lead and manage site teams, providing clear direction, motivation, and support to deliver project objectives efficiently Develop comprehensive project plans, manage resources, and coordinate activities to ensure timely and successful project delivery Facilitate effective communication and collaboration between engineering, manufacturing, sales, and operational service teams Build and maintain customer relationships, delivering exceptional service and KPI's Monitor progress, provide regular project updates and reports to management and stakeholders Manage project budgets, expenditures, and report on financial performance, including accurate forecasting and target margin delivery Ensure all project activities adhere to health and safety regulations and company policies. Conduct audits and maintain up-to-date records Identify, assess, and mitigate potential project risks. Adjust plans as needed to minimise disruptions and ensure project continuity. Requirements Proven years' experience in project management, preferably in HVAC, or construction related industry in similar building environments Ideally have knowledge of HVACR or similar industry Proficiency in project management methodologies, software, and tools Ability to manage multiple priorities and deadlines simultaneously Knowledge of industry standards and regulatory requirements UK Driving Licence IT Literate with MS Office skills Benefits Very competitive salary Bonus scheme Company car or cash allowance 25 Days Holiday + bank holidays Company Pension Career progression - we love to build and nurture talent from within, therefore we'll work with you to achieve your long-term career aspirations Benefits Central Platform hosting employee rewards and recognition initiatives and health and wellbeing resources. More about us: Carrier is the world's leader in high-technology heating, air-conditioning and refrigeration solutions. We have of a history of more than 100 years of proven innovation, solving problems on a global level, and our innovations drive new industries. Our mission is to be the first choice for heating, air-conditioning and refrigeration solutions worldwide. We work every day to make the world a better place to live, work and play. Consistently ranked as one of the world's most respected companies, we are also a pioneer of social responsibility, looking after the environment as well our people. Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice:
Mar 01, 2026
Full time
Role: Project Manager (Modernisation team) Location: London Contract type: Full time, permanent Carrier now has an opportunity for a Modernisation Project Manager, based in the London area. The Project Manager is responsible for leading and delivering complex refurbishment or turnkey projects across the UK, ensuring successful completion on time, within budget, and to the highest quality standards. The role requires a proactive leader capable of managing teams, driving operational improvements, and implementing innovative solutions to enhance business performance and customer satisfaction. The Project Manager will oversee the full project lifecycle, from planning and execution to final delivery and review What will you be doing? Lead and manage site teams, providing clear direction, motivation, and support to deliver project objectives efficiently Develop comprehensive project plans, manage resources, and coordinate activities to ensure timely and successful project delivery Facilitate effective communication and collaboration between engineering, manufacturing, sales, and operational service teams Build and maintain customer relationships, delivering exceptional service and KPI's Monitor progress, provide regular project updates and reports to management and stakeholders Manage project budgets, expenditures, and report on financial performance, including accurate forecasting and target margin delivery Ensure all project activities adhere to health and safety regulations and company policies. Conduct audits and maintain up-to-date records Identify, assess, and mitigate potential project risks. Adjust plans as needed to minimise disruptions and ensure project continuity. Requirements Proven years' experience in project management, preferably in HVAC, or construction related industry in similar building environments Ideally have knowledge of HVACR or similar industry Proficiency in project management methodologies, software, and tools Ability to manage multiple priorities and deadlines simultaneously Knowledge of industry standards and regulatory requirements UK Driving Licence IT Literate with MS Office skills Benefits Very competitive salary Bonus scheme Company car or cash allowance 25 Days Holiday + bank holidays Company Pension Career progression - we love to build and nurture talent from within, therefore we'll work with you to achieve your long-term career aspirations Benefits Central Platform hosting employee rewards and recognition initiatives and health and wellbeing resources. More about us: Carrier is the world's leader in high-technology heating, air-conditioning and refrigeration solutions. We have of a history of more than 100 years of proven innovation, solving problems on a global level, and our innovations drive new industries. Our mission is to be the first choice for heating, air-conditioning and refrigeration solutions worldwide. We work every day to make the world a better place to live, work and play. Consistently ranked as one of the world's most respected companies, we are also a pioneer of social responsibility, looking after the environment as well our people. Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice:
Role: Customer Care Manager Location: Wimbledon office Contract type: Full time, permanent The Customer Care Manager is responsible for leading and developing the UK & Ireland Customer Care and Project Delivery teams to ensure exceptional execution of customer care activities, logistics coordination, backlog management, dispute resolution, and on-time delivery of Carrier HVAC products and third-party equipment. This role is critical to the commercial performance of the UK Applied business. The Customer Care Manager owns the order-to-delivery lifecycle, supports effective cash collection, provides accurate and timely sales (invoicing) forecasts, and acts as a key operational interface between Sales, Finance, Logistics, Factories, and Carrier Climate Solutions Europe (CSE) Customer Care leadership. What will you be doing? Lead, coach, and develop the Customer Care and Project Delivery teams. Ensure accurate and timely handling of all customer orders and enquiries. Provide leadership an oversight of the project delivery team to ensure seamless execution from order intake through to final delivery. Work closely with Carrier Climate Solutions Europe (CSE) logistics teams and approved local logistics partners. Work closely with the Accounts Receivable (AR) team, Finance, Sales Managers, and the UK Applied Commercial Director to resolve invoice disputes. Own and maintain the accuracy of the UK Applied sales backlog. Review and enhance customer care, delivery, and dispute management processes to improve efficiency and customer experience. To be successful in this role you will have/be: Proven experience in a customer care, order-to-cash, operations, or project delivery leadership role within a technical, manufacturing, or project-based environment (HVAC, building services, engineering, or similar preferred). Demonstrated experience leading and developing multi-disciplinary teams, including customer care, project delivery, or operational support functions. Strong understanding of order-to-delivery and order-to-cash processes, including backlog management, delivery coordination, invoicing triggers, and cash conversion. Proven ability to manage On-Time Delivery (OTD) performance and proactively mitigate delivery and operational risks. Excellent communication skills, with the confidence to handle escalations, complex customer situations, and senior internal stakeholders. Strong organisational, prioritisation, and decision-making skills, with the ability to manage multiple competing demands in a fast-paced environment. What can we offer you? Competitive base salary Generous bonus scheme (paid quarterly) 25 Days Holiday + bank holidays Holiday purchase scheme Company pension scheme Career progression - we love to build and nurture talent from within, therefore we'll work with you to achieve your long-term career aspirations More about us: Carrier is the world's leader in high-technology heating, air-conditioning and refrigeration solutions. We have of a history of more than 100 years of proven innovation, solving problems on a global level, and our innovations drive new industries. Our mission is to be the first choice for heating, air-conditioning and refrigeration solutions worldwide. We work every day to make the world a better place to live, work and play. Consistently ranked as one of the world's most respected companies, we are also a pioneer of social responsibility, looking after the environment as well our people. Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice:
Mar 01, 2026
Full time
Role: Customer Care Manager Location: Wimbledon office Contract type: Full time, permanent The Customer Care Manager is responsible for leading and developing the UK & Ireland Customer Care and Project Delivery teams to ensure exceptional execution of customer care activities, logistics coordination, backlog management, dispute resolution, and on-time delivery of Carrier HVAC products and third-party equipment. This role is critical to the commercial performance of the UK Applied business. The Customer Care Manager owns the order-to-delivery lifecycle, supports effective cash collection, provides accurate and timely sales (invoicing) forecasts, and acts as a key operational interface between Sales, Finance, Logistics, Factories, and Carrier Climate Solutions Europe (CSE) Customer Care leadership. What will you be doing? Lead, coach, and develop the Customer Care and Project Delivery teams. Ensure accurate and timely handling of all customer orders and enquiries. Provide leadership an oversight of the project delivery team to ensure seamless execution from order intake through to final delivery. Work closely with Carrier Climate Solutions Europe (CSE) logistics teams and approved local logistics partners. Work closely with the Accounts Receivable (AR) team, Finance, Sales Managers, and the UK Applied Commercial Director to resolve invoice disputes. Own and maintain the accuracy of the UK Applied sales backlog. Review and enhance customer care, delivery, and dispute management processes to improve efficiency and customer experience. To be successful in this role you will have/be: Proven experience in a customer care, order-to-cash, operations, or project delivery leadership role within a technical, manufacturing, or project-based environment (HVAC, building services, engineering, or similar preferred). Demonstrated experience leading and developing multi-disciplinary teams, including customer care, project delivery, or operational support functions. Strong understanding of order-to-delivery and order-to-cash processes, including backlog management, delivery coordination, invoicing triggers, and cash conversion. Proven ability to manage On-Time Delivery (OTD) performance and proactively mitigate delivery and operational risks. Excellent communication skills, with the confidence to handle escalations, complex customer situations, and senior internal stakeholders. Strong organisational, prioritisation, and decision-making skills, with the ability to manage multiple competing demands in a fast-paced environment. What can we offer you? Competitive base salary Generous bonus scheme (paid quarterly) 25 Days Holiday + bank holidays Holiday purchase scheme Company pension scheme Career progression - we love to build and nurture talent from within, therefore we'll work with you to achieve your long-term career aspirations More about us: Carrier is the world's leader in high-technology heating, air-conditioning and refrigeration solutions. We have of a history of more than 100 years of proven innovation, solving problems on a global level, and our innovations drive new industries. Our mission is to be the first choice for heating, air-conditioning and refrigeration solutions worldwide. We work every day to make the world a better place to live, work and play. Consistently ranked as one of the world's most respected companies, we are also a pioneer of social responsibility, looking after the environment as well our people. Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice:
Powered by Water, Driven by Purpose At Pennon Group, we're proud to serve communities while protecting the environment. Together with our subsidiaries, South West Water, Bristol Water, Bournemouth Water, SES Water, Pennon Water Services and Pennon Power, we're leading the way in water and renewables. We're proud to be recognised as a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we're working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife. Whether you're starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. At Pennon Group , we are committed to building trust, protecting our reputation and telling our story with clarity and impact. We're looking for a Media Relations Specialist to play a critical role in shaping and safeguarding Pennon's corporate reputation. Working closely with the Lead Media Relations Manager and the Press Office and Incident Media Manager, you'll handle reactive media enquiries, develop compelling narratives and build strong relationships with journalists at both local and national level. You'll also create high-quality, proactive media content - supported by photography and video - that enhances Pennon's reputation and aligns with our strategic objectives and vision. This is a fast-paced, high-profile role requiring excellent judgement, outstanding communication skills and a strong understanding of the UK media landscape. The role includes driving to incident locations as required and participating in an on-call rota to respond to incidents outside of normal working hours. What you'll be doing Media engagement and relationship building Build and maintain trusted relationships with key local and national journalists. Act as a primary point of contact for media enquiries, providing timely, accurate and confident responses. Position Pennon as a credible, trusted source of expertise and information. Content creation and storytelling Write and edit high-quality press releases, media statements and briefing materials, supported by engaging multimedia content. Identify and develop compelling stories that reflect Pennon's values and strategic priorities. Translate complex business and technical information into clear, accessible language for diverse audiences. Reputation management Respond proactively to media enquiries, ensuring alignment with Pennon's messaging and tone of voice. Support the ongoing management and protection of Pennon's reputation, particularly in reactive or sensitive situations. Collaboration and internal engagement Work closely with Public Affairs, Customer Service and other internal teams to ensure consistent and joined-up messaging. Provide expert media advice and guidance to internal stakeholders and senior leaders. Crisis communication support Assist in managing complex or challenging media issues, including during incidents or breaking news. Help develop clear strategies and responses to mitigate reputational risk in high-pressure situations. What we're looking for Essential experience and skills Proven experience in media relations, journalism or corporate communications. Exceptional writing and editing skills, with a strong portfolio of impactful press releases and media materials. Demonstrable experience building and maintaining relationships with journalists at local and national level. Ability to perform calmly and effectively under pressure and respond to challenging media enquiries. Strong understanding of the UK media landscape across print, broadcast and digital platforms. Qualifications Bachelor's degree in Communications, Journalism, English or a related discipline. Desirable Experience within regulated industries such as utilities or other highly regulated sectors. Familiarity with media monitoring tools and platforms. Why Join Us? The opportunity to influence real-world policy and public outcomes A supportive and professional Corporate Affairs team Exposure to senior leadership and high-profile external stakeholders A role with purpose, impact, and visibility across the Group What's in it for you Generous holiday allowance plus bank holidays A discretionary Bonus Competitive Contributory Pension Share-save Scheme Various health benefits Wellbeing support programmes A range of Group Discounts Cycle to Work Scheme Closing Date: Monday 9th March 2026 Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process. Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values which are essential to our success are: Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on. Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way. Be the Future - Embrace change. Drive Progress. Own the challenge. JBRP1_UKTJ
Mar 01, 2026
Full time
Powered by Water, Driven by Purpose At Pennon Group, we're proud to serve communities while protecting the environment. Together with our subsidiaries, South West Water, Bristol Water, Bournemouth Water, SES Water, Pennon Water Services and Pennon Power, we're leading the way in water and renewables. We're proud to be recognised as a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we're working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife. Whether you're starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. At Pennon Group , we are committed to building trust, protecting our reputation and telling our story with clarity and impact. We're looking for a Media Relations Specialist to play a critical role in shaping and safeguarding Pennon's corporate reputation. Working closely with the Lead Media Relations Manager and the Press Office and Incident Media Manager, you'll handle reactive media enquiries, develop compelling narratives and build strong relationships with journalists at both local and national level. You'll also create high-quality, proactive media content - supported by photography and video - that enhances Pennon's reputation and aligns with our strategic objectives and vision. This is a fast-paced, high-profile role requiring excellent judgement, outstanding communication skills and a strong understanding of the UK media landscape. The role includes driving to incident locations as required and participating in an on-call rota to respond to incidents outside of normal working hours. What you'll be doing Media engagement and relationship building Build and maintain trusted relationships with key local and national journalists. Act as a primary point of contact for media enquiries, providing timely, accurate and confident responses. Position Pennon as a credible, trusted source of expertise and information. Content creation and storytelling Write and edit high-quality press releases, media statements and briefing materials, supported by engaging multimedia content. Identify and develop compelling stories that reflect Pennon's values and strategic priorities. Translate complex business and technical information into clear, accessible language for diverse audiences. Reputation management Respond proactively to media enquiries, ensuring alignment with Pennon's messaging and tone of voice. Support the ongoing management and protection of Pennon's reputation, particularly in reactive or sensitive situations. Collaboration and internal engagement Work closely with Public Affairs, Customer Service and other internal teams to ensure consistent and joined-up messaging. Provide expert media advice and guidance to internal stakeholders and senior leaders. Crisis communication support Assist in managing complex or challenging media issues, including during incidents or breaking news. Help develop clear strategies and responses to mitigate reputational risk in high-pressure situations. What we're looking for Essential experience and skills Proven experience in media relations, journalism or corporate communications. Exceptional writing and editing skills, with a strong portfolio of impactful press releases and media materials. Demonstrable experience building and maintaining relationships with journalists at local and national level. Ability to perform calmly and effectively under pressure and respond to challenging media enquiries. Strong understanding of the UK media landscape across print, broadcast and digital platforms. Qualifications Bachelor's degree in Communications, Journalism, English or a related discipline. Desirable Experience within regulated industries such as utilities or other highly regulated sectors. Familiarity with media monitoring tools and platforms. Why Join Us? The opportunity to influence real-world policy and public outcomes A supportive and professional Corporate Affairs team Exposure to senior leadership and high-profile external stakeholders A role with purpose, impact, and visibility across the Group What's in it for you Generous holiday allowance plus bank holidays A discretionary Bonus Competitive Contributory Pension Share-save Scheme Various health benefits Wellbeing support programmes A range of Group Discounts Cycle to Work Scheme Closing Date: Monday 9th March 2026 Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process. Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values which are essential to our success are: Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on. Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way. Be the Future - Embrace change. Drive Progress. Own the challenge. JBRP1_UKTJ
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Mar 01, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Career Opportunities: Development Finance Business Partner (10925) Requisition ID10925-Posted -Finance-London Job Title: Development Finance Business Partner Department: Finance LOCATION: Marble Arch, London (Hybrid - 4 days in office) REPORTING TO: Business Partner Manager - Development TYPE OF CONTRACT: Permanent PLACES, PEOPLE, PREFER Our purpose is to create and manage outstanding places which deliver positive outcomes for all our stakeholders on a long term, sustainable basis. We are a FTSE listed business with a strong balance sheet and £15.2bn of assets under management. But with just 600 employees you're given the ability to make a big impact and elevate your career quickly. Our diverse, passionate team of experts works on some of the most ambitious, innovative and sustainable projects in the country - from our high-quality campuses across central London, to some of the top retail schemes in the UK - providing a rewarding career journey where you can shape how you grow. We believe in shared success and enabling people to be themselves. If you want to feel listened to and understood in an environment where your opinions count and bright ideas are encouraged, you've come to the right place! In our latest engagement survey, 81% of colleagues said they are proud to work at British Land! THE ROLE This is an exciting opportunity to provide business partner support for the Development Team, including financial analysis and cost control. Working alongside other members of the Finance Team, the role will oversee, coordinate and challenge the financial activities of the Development Team, ensuring it is fully aligned with wider British Land finance activities. This is a commercial role, with scope to support and influence the strategic direction and performance of the Development team. The role gives you the opportunity to work closely with a number of areas across Finance (FP&A, Investor Relations, Treasury, Tax) and operate as a key link between Finance and the Development Team with exposure to the Senior Leadership of Developments and input into reporting to the Board, Investment Committee and Joint Venture Partners. The business partnering team strives to be insightful, innovative, strategic partners to the business. Our culture is collaborative, open and supportive. We are a hard-working team with culture at the heart of how we succeed - we support each other and make sure to have fun along the way. WHAT YOU'LL DO You'll provide insight and financial understanding for the Development Team, as well as key development information for the wider business Responsible for monitoring cost and programme across the development portfolio Maintaining a deep understanding of the nature of development costs and assumptions, and facilitating capex authority, funding and profit control for all committed developments. Attend monthly capex meetings with internal and external stakeholders and ensure movements in forecast capex are signed off before approved capex is updated You will work alongside the Development Managers, agree total project spend each reporting period and agree capital and revenue accruals Prepare quarterly cashflow forecast of development spend for JV reporting and funding requests Liaise with external valuers and property analyst team on updated costs, areas and programme for each project Responsible for preparing capitalised staff cost analysis Assist with implementing system improvement projects, with a continuous improvement mindset Liaise with the Investor Relations team to provide input for external reports and announcements Liaise with Treasury and Tax teams on items relating to development funding and structures Have the opportunity to assist with ad-hoc transaction work and other ad-hoc projects as necessary ABOUT YOU Degree (2:1 or above) or equivalent qualification Qualified Accountant (ICAEW or equivalent) with strong technical skills and proactive approach Able to effectively communicate, collaborate, constructively challenge and influence, at all levels both internally and externally Excellent IT skills - proficient in Excel and PowerPoint Ability and appetite for problem solving Able to manage a portfolio of responsibilities, take ownership, prioritise and meet tight deadlines Comfortable working on a "big picture" or highly detailed basis Confident analysing complex transactions and distilling into salient features Ability to produce well thought through, clearly laid out and expressed schedules and papers OUR SHARED VALUES Our values are what we stand for at British Land, they're not just a label on the door; they connect us every day to our vision, purpose, and strategy. They help us to promote an inclusive, positive, and collaborative culture. You can read more on our corporate website. Bring your whole self Smarter together Build for the future A REWARDING PLACE TO BE Our People - Just ask anyone why they love working here and they will tell you it's the people. They're highly talented, passionate, and collaborative! We thank our people with rewards that feel rewarding; you can review our market leading benefits here. OUR RECRUITMENT PROCESS If you enjoy bringing your whole self to work, share our values and are excited about our purpose we'd love to hear from you! We are committed to providing an accessible and inclusive process learn more about our selection process here. Please note that we endeavour to get back to all applicants within 28 days. If you haven't heard from us within this period, please assume that you have been unsuccessful on this occasion.
Mar 01, 2026
Full time
Career Opportunities: Development Finance Business Partner (10925) Requisition ID10925-Posted -Finance-London Job Title: Development Finance Business Partner Department: Finance LOCATION: Marble Arch, London (Hybrid - 4 days in office) REPORTING TO: Business Partner Manager - Development TYPE OF CONTRACT: Permanent PLACES, PEOPLE, PREFER Our purpose is to create and manage outstanding places which deliver positive outcomes for all our stakeholders on a long term, sustainable basis. We are a FTSE listed business with a strong balance sheet and £15.2bn of assets under management. But with just 600 employees you're given the ability to make a big impact and elevate your career quickly. Our diverse, passionate team of experts works on some of the most ambitious, innovative and sustainable projects in the country - from our high-quality campuses across central London, to some of the top retail schemes in the UK - providing a rewarding career journey where you can shape how you grow. We believe in shared success and enabling people to be themselves. If you want to feel listened to and understood in an environment where your opinions count and bright ideas are encouraged, you've come to the right place! In our latest engagement survey, 81% of colleagues said they are proud to work at British Land! THE ROLE This is an exciting opportunity to provide business partner support for the Development Team, including financial analysis and cost control. Working alongside other members of the Finance Team, the role will oversee, coordinate and challenge the financial activities of the Development Team, ensuring it is fully aligned with wider British Land finance activities. This is a commercial role, with scope to support and influence the strategic direction and performance of the Development team. The role gives you the opportunity to work closely with a number of areas across Finance (FP&A, Investor Relations, Treasury, Tax) and operate as a key link between Finance and the Development Team with exposure to the Senior Leadership of Developments and input into reporting to the Board, Investment Committee and Joint Venture Partners. The business partnering team strives to be insightful, innovative, strategic partners to the business. Our culture is collaborative, open and supportive. We are a hard-working team with culture at the heart of how we succeed - we support each other and make sure to have fun along the way. WHAT YOU'LL DO You'll provide insight and financial understanding for the Development Team, as well as key development information for the wider business Responsible for monitoring cost and programme across the development portfolio Maintaining a deep understanding of the nature of development costs and assumptions, and facilitating capex authority, funding and profit control for all committed developments. Attend monthly capex meetings with internal and external stakeholders and ensure movements in forecast capex are signed off before approved capex is updated You will work alongside the Development Managers, agree total project spend each reporting period and agree capital and revenue accruals Prepare quarterly cashflow forecast of development spend for JV reporting and funding requests Liaise with external valuers and property analyst team on updated costs, areas and programme for each project Responsible for preparing capitalised staff cost analysis Assist with implementing system improvement projects, with a continuous improvement mindset Liaise with the Investor Relations team to provide input for external reports and announcements Liaise with Treasury and Tax teams on items relating to development funding and structures Have the opportunity to assist with ad-hoc transaction work and other ad-hoc projects as necessary ABOUT YOU Degree (2:1 or above) or equivalent qualification Qualified Accountant (ICAEW or equivalent) with strong technical skills and proactive approach Able to effectively communicate, collaborate, constructively challenge and influence, at all levels both internally and externally Excellent IT skills - proficient in Excel and PowerPoint Ability and appetite for problem solving Able to manage a portfolio of responsibilities, take ownership, prioritise and meet tight deadlines Comfortable working on a "big picture" or highly detailed basis Confident analysing complex transactions and distilling into salient features Ability to produce well thought through, clearly laid out and expressed schedules and papers OUR SHARED VALUES Our values are what we stand for at British Land, they're not just a label on the door; they connect us every day to our vision, purpose, and strategy. They help us to promote an inclusive, positive, and collaborative culture. You can read more on our corporate website. Bring your whole self Smarter together Build for the future A REWARDING PLACE TO BE Our People - Just ask anyone why they love working here and they will tell you it's the people. They're highly talented, passionate, and collaborative! We thank our people with rewards that feel rewarding; you can review our market leading benefits here. OUR RECRUITMENT PROCESS If you enjoy bringing your whole self to work, share our values and are excited about our purpose we'd love to hear from you! We are committed to providing an accessible and inclusive process learn more about our selection process here. Please note that we endeavour to get back to all applicants within 28 days. If you haven't heard from us within this period, please assume that you have been unsuccessful on this occasion.
The Opportunity As one of our client's AV Engineers, youll play a key role in shaping and supporting their expert installation and service engineering team. Living their 'Customer First' value, youll ensure every project is delivered to the highest technical standards, with quality, care, and attention at the heart of everything you do. This is a field-based role, primarily covering Chester, Manchester, and the wider North West, with regular national travel as projects require. To support you, a company van is provided, fully equipped to help you hit the ground running. You'll work closely with the Engineering Management team, Chief Engineer, and Project Managers, bringing a smart and commercial mindset to every decision - ensuring projects are delivered on time, within budget, and right first time. This is a field based role, so youll need to be comfortable travelling across the your designated area but there may also be other UK travel and staying away from home between 14 nights per week, depending on project requirements. In return, youll enjoy variety, autonomy, and the opportunity to make a real impact on projects that truly matter - with all expenses paid. Our client believes in being dependable, friendly, and simple - trusting their people to take ownership, make the right calls, and communicate clearly. They will give you the tools, training, and support to thrive, and empower you to truly own the problem, always doing whats right for customers and the business. Help grow and strengthen the engineering team, fostering a culture of technical excellence Oversee off-site prefabrication and on-site installation of AV systems Ensure compliance with industry standards and health safety regulations Develop and improve engineering best practices, processes, and documentation Stay ahead of emerging AV technologies, feeding into our hardware and software roadmap Troubleshoot complex technical issues and provide expert-level support Deliver outstanding customer service and right-first-time engineering Based in Greater Manchester salary will be doe/neg. circa £36k plus van and excellent benefits. Your skills and experience Extensive experience in the Audio-Visual industry, with a strong background in AV systems design, and integration. Proven track record of working hands-on from 1st fix through to commissioning Deep understanding of AV technologies including video distribution, networking, audio processing, projection, and display systems Strong organisational skills Excellent problem-solving ability and attention to detail Confident communicator with both technical and non-technical stakeholders Ability to manage multiple projects simultaneously and work under pressure Willingness to travel UK-wide, including overnight stays and occasional weekends / OOH (they won't ask for more than 6 weekends per year) Desirable qualifications Degree (or equivalent) in Engineering, AV Technology, or a related field Industry certifications (CTS, CTS-D, CTS-I) Experience with AutoCAD or similar AV design tools The Organisation Our client is a successful AV reseller working across the UK, with access to the very best and most up to date technology and the unique ability to design completely bespoke solutions as well as develop custom software. They are the AV company of choice for clients who really want to make an impact with their AV experience. Benefits include: Competitive salary (up to 36k Doe) Company van provided Flexible working hours Career growth opportunities Learning development Parental leave Tech equipment provided Free tea, coffee fruit Company events team building The Recruiters AV Jobs are the No. 1 Audio Visual Recruiters in the UK working with clients and candidates to ensure a successful job fit every time JBRP1_UKTJ
Mar 01, 2026
Full time
The Opportunity As one of our client's AV Engineers, youll play a key role in shaping and supporting their expert installation and service engineering team. Living their 'Customer First' value, youll ensure every project is delivered to the highest technical standards, with quality, care, and attention at the heart of everything you do. This is a field-based role, primarily covering Chester, Manchester, and the wider North West, with regular national travel as projects require. To support you, a company van is provided, fully equipped to help you hit the ground running. You'll work closely with the Engineering Management team, Chief Engineer, and Project Managers, bringing a smart and commercial mindset to every decision - ensuring projects are delivered on time, within budget, and right first time. This is a field based role, so youll need to be comfortable travelling across the your designated area but there may also be other UK travel and staying away from home between 14 nights per week, depending on project requirements. In return, youll enjoy variety, autonomy, and the opportunity to make a real impact on projects that truly matter - with all expenses paid. Our client believes in being dependable, friendly, and simple - trusting their people to take ownership, make the right calls, and communicate clearly. They will give you the tools, training, and support to thrive, and empower you to truly own the problem, always doing whats right for customers and the business. Help grow and strengthen the engineering team, fostering a culture of technical excellence Oversee off-site prefabrication and on-site installation of AV systems Ensure compliance with industry standards and health safety regulations Develop and improve engineering best practices, processes, and documentation Stay ahead of emerging AV technologies, feeding into our hardware and software roadmap Troubleshoot complex technical issues and provide expert-level support Deliver outstanding customer service and right-first-time engineering Based in Greater Manchester salary will be doe/neg. circa £36k plus van and excellent benefits. Your skills and experience Extensive experience in the Audio-Visual industry, with a strong background in AV systems design, and integration. Proven track record of working hands-on from 1st fix through to commissioning Deep understanding of AV technologies including video distribution, networking, audio processing, projection, and display systems Strong organisational skills Excellent problem-solving ability and attention to detail Confident communicator with both technical and non-technical stakeholders Ability to manage multiple projects simultaneously and work under pressure Willingness to travel UK-wide, including overnight stays and occasional weekends / OOH (they won't ask for more than 6 weekends per year) Desirable qualifications Degree (or equivalent) in Engineering, AV Technology, or a related field Industry certifications (CTS, CTS-D, CTS-I) Experience with AutoCAD or similar AV design tools The Organisation Our client is a successful AV reseller working across the UK, with access to the very best and most up to date technology and the unique ability to design completely bespoke solutions as well as develop custom software. They are the AV company of choice for clients who really want to make an impact with their AV experience. Benefits include: Competitive salary (up to 36k Doe) Company van provided Flexible working hours Career growth opportunities Learning development Parental leave Tech equipment provided Free tea, coffee fruit Company events team building The Recruiters AV Jobs are the No. 1 Audio Visual Recruiters in the UK working with clients and candidates to ensure a successful job fit every time JBRP1_UKTJ
Colchester Institute Enterprises Limited
Colchester, Essex
Join Colchester Institute - Where Your Career Makes a Difference At Colchester Institute, we believe in the power of education to transform lives and communities. As one of the leading providers of education and training in the region, we are proud to offer a dynamic, supportive, and forward-thinking working environment. Are you a creative leader with a passion for powerful design and compelling storytelling? Do you thrive on delivering high-quality publications that inspire, inform and influence? If so, Colchester Institute is looking for you. We are seeking an experienced, imaginative and highly organised Publications and Design Manager to lead and manage all print, design, photography and print advertising activity across the College. Job Title: Publications and Design Manager Note: All applications for this role will also require a portfolio submission. Please email this to after you have applied. This is a pivotal position within our Marketing team, responsible for graphic design, copy and content for on-brand publications and creative assets that support student recruitment, employer engagement and our wider college reputation. You will create college publications and print advertising cycle, from writing clear project briefs and developing copy, through to design, photography, production and final sign-off. Your attention to detail and commitment to excellence will ensure every output is consistent, creative and impactful. Key outputs include: Annual prospectuses Flyers, posters and banners Print and online marketing materials Photography and creative assets for integrated campaigns Leadership & Strategy Managing a small, talented creative team, you will provide: Strategic planning and creative direction End-to-end project management Workload prioritisation and quality control Guidance and support to deliver high-volume, high-quality graphic design and photography You will work closely with senior stakeholders across the organisation, building strong relationships to plan and deliver compelling content that meets both strategic objectives and operational needs. About You This role would suit an experienced and highly organised Graphic Designer ready with leadership experience. Most importantly, you will combine creativity with precision, ensuring every publication and designed marketing content reflects the quality, ambition and professionalism of Colchester Institute. Essential Experience: Minimum 5 years' management experience within a creative, marketing, publications or communications environment, with a background in Graphic Design. Proven expertise in producing and managing printed publications (including prospectuses and brochures), overseeing design and photography functions, and working with external print suppliers. Outstanding copywriting and proof-reading skills, with extensive experience adapting creative content for both print and digital channels. Strong organisational and project management skills, able to manage complex schedules, competing deadlines and multiple stakeholders, including senior leaders and curriculum teams. A collaborative, detail-driven team player with strong editorial judgement, brand management expertise and advanced proficiency in Adobe Creative Suite. Essential Qualifications: Minimum of 5 GCSEs (grades 9-4/A -C) or equivalent, including maths and English (English Language at grade 6/B) Degree in Graphic Design, relevant subject to the requirements of the role or relevant industry experience If you're ready to lead creative excellence and make a visible impact across a dynamic and forward-thinking College, we'd love to hear from you. All applications will be assessed against the stated essential requirements, so please ensure your CV clearly demonstrates how you meet them. We do not engage with recruitment or search agencies unless they have been officially contracted in line with our PSL. JBRP1_UKTJ
Mar 01, 2026
Full time
Join Colchester Institute - Where Your Career Makes a Difference At Colchester Institute, we believe in the power of education to transform lives and communities. As one of the leading providers of education and training in the region, we are proud to offer a dynamic, supportive, and forward-thinking working environment. Are you a creative leader with a passion for powerful design and compelling storytelling? Do you thrive on delivering high-quality publications that inspire, inform and influence? If so, Colchester Institute is looking for you. We are seeking an experienced, imaginative and highly organised Publications and Design Manager to lead and manage all print, design, photography and print advertising activity across the College. Job Title: Publications and Design Manager Note: All applications for this role will also require a portfolio submission. Please email this to after you have applied. This is a pivotal position within our Marketing team, responsible for graphic design, copy and content for on-brand publications and creative assets that support student recruitment, employer engagement and our wider college reputation. You will create college publications and print advertising cycle, from writing clear project briefs and developing copy, through to design, photography, production and final sign-off. Your attention to detail and commitment to excellence will ensure every output is consistent, creative and impactful. Key outputs include: Annual prospectuses Flyers, posters and banners Print and online marketing materials Photography and creative assets for integrated campaigns Leadership & Strategy Managing a small, talented creative team, you will provide: Strategic planning and creative direction End-to-end project management Workload prioritisation and quality control Guidance and support to deliver high-volume, high-quality graphic design and photography You will work closely with senior stakeholders across the organisation, building strong relationships to plan and deliver compelling content that meets both strategic objectives and operational needs. About You This role would suit an experienced and highly organised Graphic Designer ready with leadership experience. Most importantly, you will combine creativity with precision, ensuring every publication and designed marketing content reflects the quality, ambition and professionalism of Colchester Institute. Essential Experience: Minimum 5 years' management experience within a creative, marketing, publications or communications environment, with a background in Graphic Design. Proven expertise in producing and managing printed publications (including prospectuses and brochures), overseeing design and photography functions, and working with external print suppliers. Outstanding copywriting and proof-reading skills, with extensive experience adapting creative content for both print and digital channels. Strong organisational and project management skills, able to manage complex schedules, competing deadlines and multiple stakeholders, including senior leaders and curriculum teams. A collaborative, detail-driven team player with strong editorial judgement, brand management expertise and advanced proficiency in Adobe Creative Suite. Essential Qualifications: Minimum of 5 GCSEs (grades 9-4/A -C) or equivalent, including maths and English (English Language at grade 6/B) Degree in Graphic Design, relevant subject to the requirements of the role or relevant industry experience If you're ready to lead creative excellence and make a visible impact across a dynamic and forward-thinking College, we'd love to hear from you. All applications will be assessed against the stated essential requirements, so please ensure your CV clearly demonstrates how you meet them. We do not engage with recruitment or search agencies unless they have been officially contracted in line with our PSL. JBRP1_UKTJ
Internally, this role will be known as Lead Media Planner London, Manchester hybrid This position sits in our UKI Media team. We combine data, technology, creative content, and paid media to crack brands' business problems & drive revenue through innovative digital marketing solutions. We plan, create and execute a variety of world class campaigns, from culture lead, social first content to award winning integrated creative campaigns that have been built from data lead strategies and insights. Our clients include Just Eat Takeaway, Victoria's Secret, TikTok, The White Company, Meta, Pepsico, EasyJet and many more. JOB PURPOSE We are looking for someone to lead clients within the paid social media offering, while making sure it's collaborative and closely integrated with creative content, technology and data. This person will provide visionary leadership around paid social media, supporting our paid media planners with strategic guidance, personal development and training. They will innovate our offering and help us do outstanding work that delivers true ROI for our clients. We need someone who understands our client's customers, who can put themselves in their shoes to create strategies and ideas that exceed expectations, who understands that brands are competing for consumers' attention and have at best a couple of seconds to inspire some sort of interaction. We need people who can come up with big ideas as well as lots of little ones that are framed in a solid media strategy grounded in insight. KEY RESPONSIBILITIES The role of Lead Media Planner is exciting, varied and constantly evolving. In this role, you will: Lead, line manage, motivate and inspire your team Support Head of Paid Social and Head of Media Operations in developing long term media strategies and key tactical plans Plan, buy and optimise paid social media activity Oversee reporting and identify new opportunities off the back of results Recommend and set up measurement solutions for clients Take and respond to (internal and external) briefs Deliver and present work with data driven insight and analytics Support Account Planners in delivery of internal and client work with paid planning Contribute insights and strategic media thinking to projects that span all areas of the business Ensure delivery of work is to the highest possible standard Ensure constant innovation across all deliverables Manage budgets for paid media deliverables Assess technology solutions, processes and data tools to improve our capabilities SKILLS AND PREVIOUS EXPERIENCE Our offering is advanced for the industry, and we rely on great people. To be considered for this role, you will need the skills or experience outlined below. Extensive, relevant experience within a paid social media based role Experience leading, motivating and coaching team members Experience managing complex campaigns and measurement solutions (tracking, attribution, lift and incrementality studies) Strong understanding of digital media, particularly paid social media Advanced proficiency with ads platforms Advanced proficiency in direct response and app focused campaigns Advanced proficiency in Excel along with an inquisitive and numeric mindset and advanced problem solving skills Excellent organisational skills and time management skills A high attention to detail and strong presentation skills Familiarity with third party measurement platforms (e.g. Google Analytics, Adobe, DCM) WE OFFER A flexible, hybrid working policy The choice of medical healthcare providers (Bupa or Medicash) 25 days holiday plus bank holidays and your birthday off each year Company pension scheme Ride to work scheme Enhanced family friendly policies Buddy Program: You will be paired with a 'Buddy' to help you through your first weeks' at DEPT . A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards. Awesome clients. Whether big or small, local or global - at DEPT you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities. WHO ARE WE? We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That's why we hire curious, self driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we're big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world. DEPT is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified. DIVERSITY, EQUITY & INCLUSION At DEPT , we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here .
Mar 01, 2026
Full time
Internally, this role will be known as Lead Media Planner London, Manchester hybrid This position sits in our UKI Media team. We combine data, technology, creative content, and paid media to crack brands' business problems & drive revenue through innovative digital marketing solutions. We plan, create and execute a variety of world class campaigns, from culture lead, social first content to award winning integrated creative campaigns that have been built from data lead strategies and insights. Our clients include Just Eat Takeaway, Victoria's Secret, TikTok, The White Company, Meta, Pepsico, EasyJet and many more. JOB PURPOSE We are looking for someone to lead clients within the paid social media offering, while making sure it's collaborative and closely integrated with creative content, technology and data. This person will provide visionary leadership around paid social media, supporting our paid media planners with strategic guidance, personal development and training. They will innovate our offering and help us do outstanding work that delivers true ROI for our clients. We need someone who understands our client's customers, who can put themselves in their shoes to create strategies and ideas that exceed expectations, who understands that brands are competing for consumers' attention and have at best a couple of seconds to inspire some sort of interaction. We need people who can come up with big ideas as well as lots of little ones that are framed in a solid media strategy grounded in insight. KEY RESPONSIBILITIES The role of Lead Media Planner is exciting, varied and constantly evolving. In this role, you will: Lead, line manage, motivate and inspire your team Support Head of Paid Social and Head of Media Operations in developing long term media strategies and key tactical plans Plan, buy and optimise paid social media activity Oversee reporting and identify new opportunities off the back of results Recommend and set up measurement solutions for clients Take and respond to (internal and external) briefs Deliver and present work with data driven insight and analytics Support Account Planners in delivery of internal and client work with paid planning Contribute insights and strategic media thinking to projects that span all areas of the business Ensure delivery of work is to the highest possible standard Ensure constant innovation across all deliverables Manage budgets for paid media deliverables Assess technology solutions, processes and data tools to improve our capabilities SKILLS AND PREVIOUS EXPERIENCE Our offering is advanced for the industry, and we rely on great people. To be considered for this role, you will need the skills or experience outlined below. Extensive, relevant experience within a paid social media based role Experience leading, motivating and coaching team members Experience managing complex campaigns and measurement solutions (tracking, attribution, lift and incrementality studies) Strong understanding of digital media, particularly paid social media Advanced proficiency with ads platforms Advanced proficiency in direct response and app focused campaigns Advanced proficiency in Excel along with an inquisitive and numeric mindset and advanced problem solving skills Excellent organisational skills and time management skills A high attention to detail and strong presentation skills Familiarity with third party measurement platforms (e.g. Google Analytics, Adobe, DCM) WE OFFER A flexible, hybrid working policy The choice of medical healthcare providers (Bupa or Medicash) 25 days holiday plus bank holidays and your birthday off each year Company pension scheme Ride to work scheme Enhanced family friendly policies Buddy Program: You will be paired with a 'Buddy' to help you through your first weeks' at DEPT . A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards. Awesome clients. Whether big or small, local or global - at DEPT you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities. WHO ARE WE? We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That's why we hire curious, self driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we're big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world. DEPT is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified. DIVERSITY, EQUITY & INCLUSION At DEPT , we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here .
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 01, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
THE COMPANY CraftGinClub is one of the UK's leading premium alcohol retailers. Our mission is to get amazing impossible-to-find drinks into the glasses of discerning drinkers, whilst supporting the growth of artisan producers across the world. Our award winning in house team of experts curates and manages the whole process - and whilst we are principally known for our subscription service delivering incredible experiences to our customers every month, we also have a growing ecommerce store, which offers not only the products we source, but exclusive lines made by our own distillers and manufacturers. With tens of thousands of customers, we have featured on the BBC, GQ and The Telegraph, and have been heralded as one of the most successful ever investments on Dragon's Den! The Head Of Growth Marketing is a key role to help achieve this, and we are looking to bring on board someone for a year's maternity cover from May26. THE TEAM This role sits within the Sales & Marketing department, and will work closely with Brand, CRM, Website, Commerce, Tech, Customer Service, and of course our Product team. Sales & Marketing is a core driver for moving our business forwards, and is responsible for a range of requirements across the business - improving our brand, forming new incentives, expanding and refining our offering, designing content, producing magazines, running adverts, acquiring new customers and nurturing our database of customers. We already have teams in place looking after Brand, CRM, Website and Commerce, but are now in the process of expanding our Growth / Acquisition team, both by bringing in a new Growth Marketing Manager to support across all key initiatives as well as this maternity cover. This Growth / Acquisition team is responsible for our ATL marketing channels, acquiring new customers into our funnel, with one key goal: to generate revenue growth within a profitable ROAS. THE PERSON In a nutshell, the Head Of Growth Marketing will be our consumer acquisition champion, responsible for finding and acquiring new customers across a range of channels, promoting the right products to the right people at the right time. Reporting into the Chief Sales & Marketing Officer, this role will be a key leader within the Sales & Marketing team, helping guide the overall department with specific authority and accountability for the Growth / Acquisition Marketing function within it. This is an ideal role for someone who: Is a real player-manager - willing to get involved from an implementational perspective, bringing an energy to what they do Enjoys analysis, digging into data, problem solving and finding opportunities Loves developing a small team and leading them to deliver great work Gets excited about shaping things from scratch, particularly as we go through a major rebrand and start new acquisition activities for the first time Can manage uncertainty and complexity, and form and deliver solutions Wants to progress their career within a close knit team and growing business environment Likes a fun, open working environment where they can be themselves and loves a diverse caring community Wants to dedicate themselves to delivering excellent work and seeing the results of their endeavours THE REMIT Whilst the wider Marketing team is pretty well established, the Acquisition Marketing team is going through a period of change. An over reliance on a narrow range of channels (predominantly affiliates / partnerships) is being addressed, with new agencies being brought on board to better support SEO, Paid Search and Paid Social. Likewise, the team is expanding with a Growth Marketing Manager being hired to support the broadening range of activities. With the current Head Of Growth Marketing going on maternity leave soon, we are looking for a talented marketing professional to take the current foundations of what we do, and expand on them - both in developing a test & learn programme, new channel deployment, and current channel optimisation. This role will best suit someone with a more technical and analytical approach to growth / performance marketing. We need someone who can analyse granular performance, and actively optimise activity on an iterative basis. They should have someone who can analyse granular performance, and actively optimise activity on an iterative basis. They should have a strong grasp of managing spends, ensuring optimal blend of marketing channels, and forecasting performance of our shop and subscription sales routes. A strong understanding of ROI versus LTV and AOV is key. They should also be adept at managing agencies across a range of activity types, having a specialism in digital marketing themselves, as well as being able to self serve on things such as analytics. Much of the creative lifting can be managed by our Brand team, but a good grasp of working with creative teams would be an advantage. There are a few projects in place, and new ones coming up, but we envisage some key projects to be: Planning / optimisation - reviewing all current activity alongside the team and agencies, benchmarking current performance, and forming plans to accelerate and optimise Strategy / test & learn - building on our current foundations of activity and delivering roadmap of new activities Campaign management - owning (both internally and via 3rd party agencies) the ongoing and campaign activity across all channels of activity - principally Paid Search, Paid Social, SEO and Affiliates Project management - coordinating sister teams to deliver core activities across a range of projects, including a major rebrand Analysis / forecasting - monitoring performance and tracking KPIs across all channels allowing for responsive and pragmatic control - expertise in GA, GSC, AdWords and Meta is a must Team leadership - leading, directing, coaching and mentoring a Growth Marketing team Stakeholder management - working closely with teams around the business, ensuring a collaborative approach to driving results Hybrid working - Wed/Thu in our Farringdon offices, remote on Mon/Tue/Fri Flexible working hours 25 days holiday rising with length of service Weekly gin and rum tasting, and regular product tastings and attend industry events Generous staff discount on our online store Real career progression opportunities, with the chance to grow as we do Dynamic working environment and regular social events
Mar 01, 2026
Full time
THE COMPANY CraftGinClub is one of the UK's leading premium alcohol retailers. Our mission is to get amazing impossible-to-find drinks into the glasses of discerning drinkers, whilst supporting the growth of artisan producers across the world. Our award winning in house team of experts curates and manages the whole process - and whilst we are principally known for our subscription service delivering incredible experiences to our customers every month, we also have a growing ecommerce store, which offers not only the products we source, but exclusive lines made by our own distillers and manufacturers. With tens of thousands of customers, we have featured on the BBC, GQ and The Telegraph, and have been heralded as one of the most successful ever investments on Dragon's Den! The Head Of Growth Marketing is a key role to help achieve this, and we are looking to bring on board someone for a year's maternity cover from May26. THE TEAM This role sits within the Sales & Marketing department, and will work closely with Brand, CRM, Website, Commerce, Tech, Customer Service, and of course our Product team. Sales & Marketing is a core driver for moving our business forwards, and is responsible for a range of requirements across the business - improving our brand, forming new incentives, expanding and refining our offering, designing content, producing magazines, running adverts, acquiring new customers and nurturing our database of customers. We already have teams in place looking after Brand, CRM, Website and Commerce, but are now in the process of expanding our Growth / Acquisition team, both by bringing in a new Growth Marketing Manager to support across all key initiatives as well as this maternity cover. This Growth / Acquisition team is responsible for our ATL marketing channels, acquiring new customers into our funnel, with one key goal: to generate revenue growth within a profitable ROAS. THE PERSON In a nutshell, the Head Of Growth Marketing will be our consumer acquisition champion, responsible for finding and acquiring new customers across a range of channels, promoting the right products to the right people at the right time. Reporting into the Chief Sales & Marketing Officer, this role will be a key leader within the Sales & Marketing team, helping guide the overall department with specific authority and accountability for the Growth / Acquisition Marketing function within it. This is an ideal role for someone who: Is a real player-manager - willing to get involved from an implementational perspective, bringing an energy to what they do Enjoys analysis, digging into data, problem solving and finding opportunities Loves developing a small team and leading them to deliver great work Gets excited about shaping things from scratch, particularly as we go through a major rebrand and start new acquisition activities for the first time Can manage uncertainty and complexity, and form and deliver solutions Wants to progress their career within a close knit team and growing business environment Likes a fun, open working environment where they can be themselves and loves a diverse caring community Wants to dedicate themselves to delivering excellent work and seeing the results of their endeavours THE REMIT Whilst the wider Marketing team is pretty well established, the Acquisition Marketing team is going through a period of change. An over reliance on a narrow range of channels (predominantly affiliates / partnerships) is being addressed, with new agencies being brought on board to better support SEO, Paid Search and Paid Social. Likewise, the team is expanding with a Growth Marketing Manager being hired to support the broadening range of activities. With the current Head Of Growth Marketing going on maternity leave soon, we are looking for a talented marketing professional to take the current foundations of what we do, and expand on them - both in developing a test & learn programme, new channel deployment, and current channel optimisation. This role will best suit someone with a more technical and analytical approach to growth / performance marketing. We need someone who can analyse granular performance, and actively optimise activity on an iterative basis. They should have someone who can analyse granular performance, and actively optimise activity on an iterative basis. They should have a strong grasp of managing spends, ensuring optimal blend of marketing channels, and forecasting performance of our shop and subscription sales routes. A strong understanding of ROI versus LTV and AOV is key. They should also be adept at managing agencies across a range of activity types, having a specialism in digital marketing themselves, as well as being able to self serve on things such as analytics. Much of the creative lifting can be managed by our Brand team, but a good grasp of working with creative teams would be an advantage. There are a few projects in place, and new ones coming up, but we envisage some key projects to be: Planning / optimisation - reviewing all current activity alongside the team and agencies, benchmarking current performance, and forming plans to accelerate and optimise Strategy / test & learn - building on our current foundations of activity and delivering roadmap of new activities Campaign management - owning (both internally and via 3rd party agencies) the ongoing and campaign activity across all channels of activity - principally Paid Search, Paid Social, SEO and Affiliates Project management - coordinating sister teams to deliver core activities across a range of projects, including a major rebrand Analysis / forecasting - monitoring performance and tracking KPIs across all channels allowing for responsive and pragmatic control - expertise in GA, GSC, AdWords and Meta is a must Team leadership - leading, directing, coaching and mentoring a Growth Marketing team Stakeholder management - working closely with teams around the business, ensuring a collaborative approach to driving results Hybrid working - Wed/Thu in our Farringdon offices, remote on Mon/Tue/Fri Flexible working hours 25 days holiday rising with length of service Weekly gin and rum tasting, and regular product tastings and attend industry events Generous staff discount on our online store Real career progression opportunities, with the chance to grow as we do Dynamic working environment and regular social events
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 01, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Expedia Group brands power global travel for everyone, everywhere. We design cutting edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Introduction to the team We create and deliver tailored marketing strategies for Expedia Group's brands, focusing on establishing strong connections and cohesive experiences for travelers and partners. We leverage our functional expertise and creative excellence to build trust and loyalty for our brands through innovative marketing approaches and technology. Join Expedia Group's Growth Marketing Technology team to help shape the future of marketing through data driven innovation and AI powered solutions. As a Senior Product Manager, you'll play a pivotal role in developing scalable marketing technologies that enhance automation, measurement, and personalization across global marketing campaigns on platforms such as Google, Meta and Apple. In this role, you will: Drive product development across data, automation, and AI/ML capabilities to support marketing scalability and efficiency. Collaborate with engineering, data science, and analytics teams to deliver robust measurement and optimization tools. Translate complex technical concepts into actionable product requirements and communicate them effectively across stakeholders. Lead initiatives to integrate generative AI into marketing workflows, including content generation and ad creative optimization. Conduct market and trend analysis to inform product strategy and identify opportunities for innovation. Build deep understanding of data infrastructure and be able to source data dictionaries, database schema for wider use. Write user stories, acceptance criteria, hypotheses and success metrics for new product features or enhancements. Experience and qualifications: Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or equivalent experience. 8+ years of product management experience, ideally in marketing platforms, data products and AI/ML applications. Strong technical acumen with experience in data engineering, workflow orchestration, and machine learning operations. Excellent communication skills with the ability to influence cross functional teams and stakeholders. Experience with Python, SQL, Java, HQL, Hive, Pyspark, or similar programming languages preferred. Well versed in design thinking principles. Great problem solving and analytical skills. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia Expedia Partner Solutions, Vrbo , trivago , Orbitz , Travelocity , Hotwire , Wotif , ebookers , CheapTickets , Expedia Group Media Solutions, Expedia Local Expert and Expedia Cruises . 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain The official website to find and apply for job openings at Expedia Group is Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Mar 01, 2026
Full time
Expedia Group brands power global travel for everyone, everywhere. We design cutting edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Introduction to the team We create and deliver tailored marketing strategies for Expedia Group's brands, focusing on establishing strong connections and cohesive experiences for travelers and partners. We leverage our functional expertise and creative excellence to build trust and loyalty for our brands through innovative marketing approaches and technology. Join Expedia Group's Growth Marketing Technology team to help shape the future of marketing through data driven innovation and AI powered solutions. As a Senior Product Manager, you'll play a pivotal role in developing scalable marketing technologies that enhance automation, measurement, and personalization across global marketing campaigns on platforms such as Google, Meta and Apple. In this role, you will: Drive product development across data, automation, and AI/ML capabilities to support marketing scalability and efficiency. Collaborate with engineering, data science, and analytics teams to deliver robust measurement and optimization tools. Translate complex technical concepts into actionable product requirements and communicate them effectively across stakeholders. Lead initiatives to integrate generative AI into marketing workflows, including content generation and ad creative optimization. Conduct market and trend analysis to inform product strategy and identify opportunities for innovation. Build deep understanding of data infrastructure and be able to source data dictionaries, database schema for wider use. Write user stories, acceptance criteria, hypotheses and success metrics for new product features or enhancements. Experience and qualifications: Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or equivalent experience. 8+ years of product management experience, ideally in marketing platforms, data products and AI/ML applications. Strong technical acumen with experience in data engineering, workflow orchestration, and machine learning operations. Excellent communication skills with the ability to influence cross functional teams and stakeholders. Experience with Python, SQL, Java, HQL, Hive, Pyspark, or similar programming languages preferred. Well versed in design thinking principles. Great problem solving and analytical skills. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia Expedia Partner Solutions, Vrbo , trivago , Orbitz , Travelocity , Hotwire , Wotif , ebookers , CheapTickets , Expedia Group Media Solutions, Expedia Local Expert and Expedia Cruises . 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain The official website to find and apply for job openings at Expedia Group is Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Internally, this role will be known as Lead Media Planner London, Manchester hybrid This position sits in our UKI Media team. We combine data, technology, creative content, and paid media to crack brands' business problems & drive revenue through innovative digital marketing solutions. We plan, create and execute a variety of world class campaigns, from culture lead, social first content to award winning integrated creative campaigns that have been built from data lead strategies and insights. Our clients include Just Eat Takeaway, Victoria's Secret, TikTok, The White Company, Meta, Pepsico, EasyJet and many more. JOB PURPOSE We are looking for someone to lead clients within the paid social media offering, while making sure it's collaborative and closely integrated with creative content, technology and data. This person will provide visionary leadership around paid social media, supporting our paid media planners with strategic guidance, personal development and training. They will innovate our offering and help us do outstanding work that delivers true ROI for our clients. We need someone who understands our client's customers, who can put themselves in their shoes to create strategies and ideas that exceed expectations, who understands that brands are competing for consumers' attention and have at best a couple of seconds to inspire some sort of interaction. We need people who can come up with big ideas as well as lots of little ones that are framed in a solid media strategy grounded in insight. KEY RESPONSIBILITIES The role of Lead Media Planner is exciting, varied and constantly evolving. In this role, you will: Lead, line manage, motivate and inspire your team Support Head of Paid Social and Head of Media Operations in developing long term media strategies and key tactical plans Plan, buy and optimise paid social media activity Oversee reporting and identify new opportunities off the back of results Recommend and set up measurement solutions for clients Take and respond to (internal and external) briefs Deliver and present work with data driven insight and analytics Support Account Planners in delivery of internal and client work with paid planning Contribute insights and strategic media thinking to projects that span all areas of the business Ensure delivery of work is to the highest possible standard Ensure constant innovation across all deliverables Manage budgets for paid media deliverables Assess technology solutions, processes and data tools to improve our capabilities SKILLS AND PREVIOUS EXPERIENCE Our offering is advanced for the industry, and we rely on great people. To be considered for this role, you will need the skills or experience outlined below. Extensive, relevant experience within a paid social media based role Experience leading, motivating and coaching team members Experience managing complex campaigns and measurement solutions (tracking, attribution, lift and incrementality studies) Strong understanding of digital media, particularly paid social media Advanced proficiency with ads platforms Advanced proficiency in direct response and app focused campaigns Advanced proficiency in Excel along with an inquisitive and numeric mindset and advanced problem solving skills Excellent organisational skills and time management skills A high attention to detail and strong presentation skills Familiarity with third party measurement platforms (e.g. Google Analytics, Adobe, DCM) WE OFFER A flexible, hybrid working policy The choice of medical healthcare providers (Bupa or Medicash) 25 days holiday plus bank holidays and your birthday off each year Company pension scheme Ride to work scheme Enhanced family friendly policies Buddy Program: You will be paired with a 'Buddy' to help you through your first weeks' at DEPT . A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards. Awesome clients. Whether big or small, local or global - at DEPT you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities. WHO ARE WE? We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That's why we hire curious, self driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we're big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world. DEPT is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified. DIVERSITY, EQUITY & INCLUSION At DEPT , we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here .
Mar 01, 2026
Full time
Internally, this role will be known as Lead Media Planner London, Manchester hybrid This position sits in our UKI Media team. We combine data, technology, creative content, and paid media to crack brands' business problems & drive revenue through innovative digital marketing solutions. We plan, create and execute a variety of world class campaigns, from culture lead, social first content to award winning integrated creative campaigns that have been built from data lead strategies and insights. Our clients include Just Eat Takeaway, Victoria's Secret, TikTok, The White Company, Meta, Pepsico, EasyJet and many more. JOB PURPOSE We are looking for someone to lead clients within the paid social media offering, while making sure it's collaborative and closely integrated with creative content, technology and data. This person will provide visionary leadership around paid social media, supporting our paid media planners with strategic guidance, personal development and training. They will innovate our offering and help us do outstanding work that delivers true ROI for our clients. We need someone who understands our client's customers, who can put themselves in their shoes to create strategies and ideas that exceed expectations, who understands that brands are competing for consumers' attention and have at best a couple of seconds to inspire some sort of interaction. We need people who can come up with big ideas as well as lots of little ones that are framed in a solid media strategy grounded in insight. KEY RESPONSIBILITIES The role of Lead Media Planner is exciting, varied and constantly evolving. In this role, you will: Lead, line manage, motivate and inspire your team Support Head of Paid Social and Head of Media Operations in developing long term media strategies and key tactical plans Plan, buy and optimise paid social media activity Oversee reporting and identify new opportunities off the back of results Recommend and set up measurement solutions for clients Take and respond to (internal and external) briefs Deliver and present work with data driven insight and analytics Support Account Planners in delivery of internal and client work with paid planning Contribute insights and strategic media thinking to projects that span all areas of the business Ensure delivery of work is to the highest possible standard Ensure constant innovation across all deliverables Manage budgets for paid media deliverables Assess technology solutions, processes and data tools to improve our capabilities SKILLS AND PREVIOUS EXPERIENCE Our offering is advanced for the industry, and we rely on great people. To be considered for this role, you will need the skills or experience outlined below. Extensive, relevant experience within a paid social media based role Experience leading, motivating and coaching team members Experience managing complex campaigns and measurement solutions (tracking, attribution, lift and incrementality studies) Strong understanding of digital media, particularly paid social media Advanced proficiency with ads platforms Advanced proficiency in direct response and app focused campaigns Advanced proficiency in Excel along with an inquisitive and numeric mindset and advanced problem solving skills Excellent organisational skills and time management skills A high attention to detail and strong presentation skills Familiarity with third party measurement platforms (e.g. Google Analytics, Adobe, DCM) WE OFFER A flexible, hybrid working policy The choice of medical healthcare providers (Bupa or Medicash) 25 days holiday plus bank holidays and your birthday off each year Company pension scheme Ride to work scheme Enhanced family friendly policies Buddy Program: You will be paired with a 'Buddy' to help you through your first weeks' at DEPT . A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards. Awesome clients. Whether big or small, local or global - at DEPT you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities. WHO ARE WE? We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That's why we hire curious, self driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we're big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world. DEPT is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified. DIVERSITY, EQUITY & INCLUSION At DEPT , we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here .
Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the company in e signature and contract lifecycle management (CLM). What you'll do As a Principal Partner Solution Architect, you will stand at the intersection of the Docusign IAM platform and the future of business automation. You will design reference architectures, advise on best practice implementation patterns, and enable partners to deliver integrated, high value agreement solutions to our joint customers. This is a hands on advisory role. You will collaborate directly with partner practice teams, guiding them through complex workflow orchestration and shaping how the industry defines and manages agreements in the era of intelligent automation. We are seeking a strategic and inquisitive technical leader to own technical alliances with our partners across EMEA. While this role requires native level fluency to support our critical Italian partner ecosystem, your scope will extend to strategic partners across the broader European region. You will act as the technical conscience for our strategic partners, guiding them through the transition from traditional agreement workflows to the full Intelligent Agreement Management (IAM) platform and the emerging frontier of Agentic AI driven workflows. This position is an individual contributor role reporting to the Sr. Manager, Partner Solution Architects. This is a fixed term contract role for 11 months of duration. Responsibility Design scalable reference architectures and framework blueprints to guide partners in integrating Docusign IAM with enterprise platforms. You will advise on proof of concept solutions and create reusable accelerators that enable partners to demonstrate immediate business value and achieve faster implementation times. Act as a subject matter expert and mentor to build deep IAM competency across the partner ecosystem. You will lead hands on technical workshops and conduct rigorous architecture reviews, enabling partner consultants to deliver high quality solutions that align with IAM best practices and drive tangible customer business outcomes. Own the technical relationship with key partners in designated EMEA territories (Southern Europe/UK). Serve as the trusted advisor for Partner Solution Principals and Architects across the region. Translate the technical vision of Docusign IAM and our Agentic roadmap into actionable strategies. You will guide partners in mapping out the next generation of critical business solutions and enable the European ecosystem to scale their IAM practices. Drive the creation of partner solution accelerators that unlock value through the Docusign Agreement Context Layer. Your focus will be on building frameworks that are repeatable and scalable across European borders and regulatory landscapes (eIDAS, GDPR). Design and deliver compelling demos and POCs that address critical customer challenges. You will showcase Docusign platform value across industry verticals including Financial Services, Healthcare and Life Sciences, and Technology. Assist partners in crafting RFP responses and solution proposals that maximize customer value from IAM investments. Create technical thought leadership content including solution briefs, reference architectures, blogs, and whiteboards, tailored to the European market, focusing on compliance, security, and AI transformation trends. Travel 25% or more as needed. Job Designation Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time. Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic Fluent Italian and Fluent English 12+ years of experience in technical pre sales, partner engineering, technical consulting, or solution architecture within the SaaS, ERP, or Cloud ecosystem Experience in the Intelligent Agreement Management landscape, including Contract Lifecycle Management (CLM) technologies and data orchestration between systems Experience with Agentic AI concepts (Large Action Models, Autonomous Agents, Orchestration frameworks). You understand how AI moves from chatting to doing in a business context Enterprise SaaS experience, with ERP and/or CRM systems architecture experience (specifically SAP Ariba/S4HANA, Salesforce) and familiarity with key integration patterns Experience in designing solutions using APIs (REST/SOAP), JSON, Low code/No code platforms, and standard integration middleware BS/BA degree in Computer Science, Engineering, or equivalent relevant work experience Preferred Familiarity with Salesforce Agentforce, SAP Joule, Microsoft Copilot Studio, ServiceNow Now Assist, or similar Proven consulting experience leading digital transformation initiatives at scale, or consulting background working at or with Systems Integrators (SIs) to build technical practices Experience creating technical business documentation including workflow diagrams, reference architectures, proposals, and SOWs Familiarity with HTML, XML, structured data formats, and low code/no code platforms. Mastery in delivering compelling demos and presentations to C level business and technical audiences (CIOs, CTOs, CDOs) Additional European languages are a plus Strong verbal and written communication skills with the ability to engage technical and business audiences Life at Docusign Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at . If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at for assistance. Applicant and Candidate Privacy Notice
Mar 01, 2026
Full time
Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the company in e signature and contract lifecycle management (CLM). What you'll do As a Principal Partner Solution Architect, you will stand at the intersection of the Docusign IAM platform and the future of business automation. You will design reference architectures, advise on best practice implementation patterns, and enable partners to deliver integrated, high value agreement solutions to our joint customers. This is a hands on advisory role. You will collaborate directly with partner practice teams, guiding them through complex workflow orchestration and shaping how the industry defines and manages agreements in the era of intelligent automation. We are seeking a strategic and inquisitive technical leader to own technical alliances with our partners across EMEA. While this role requires native level fluency to support our critical Italian partner ecosystem, your scope will extend to strategic partners across the broader European region. You will act as the technical conscience for our strategic partners, guiding them through the transition from traditional agreement workflows to the full Intelligent Agreement Management (IAM) platform and the emerging frontier of Agentic AI driven workflows. This position is an individual contributor role reporting to the Sr. Manager, Partner Solution Architects. This is a fixed term contract role for 11 months of duration. Responsibility Design scalable reference architectures and framework blueprints to guide partners in integrating Docusign IAM with enterprise platforms. You will advise on proof of concept solutions and create reusable accelerators that enable partners to demonstrate immediate business value and achieve faster implementation times. Act as a subject matter expert and mentor to build deep IAM competency across the partner ecosystem. You will lead hands on technical workshops and conduct rigorous architecture reviews, enabling partner consultants to deliver high quality solutions that align with IAM best practices and drive tangible customer business outcomes. Own the technical relationship with key partners in designated EMEA territories (Southern Europe/UK). Serve as the trusted advisor for Partner Solution Principals and Architects across the region. Translate the technical vision of Docusign IAM and our Agentic roadmap into actionable strategies. You will guide partners in mapping out the next generation of critical business solutions and enable the European ecosystem to scale their IAM practices. Drive the creation of partner solution accelerators that unlock value through the Docusign Agreement Context Layer. Your focus will be on building frameworks that are repeatable and scalable across European borders and regulatory landscapes (eIDAS, GDPR). Design and deliver compelling demos and POCs that address critical customer challenges. You will showcase Docusign platform value across industry verticals including Financial Services, Healthcare and Life Sciences, and Technology. Assist partners in crafting RFP responses and solution proposals that maximize customer value from IAM investments. Create technical thought leadership content including solution briefs, reference architectures, blogs, and whiteboards, tailored to the European market, focusing on compliance, security, and AI transformation trends. Travel 25% or more as needed. Job Designation Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time. Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic Fluent Italian and Fluent English 12+ years of experience in technical pre sales, partner engineering, technical consulting, or solution architecture within the SaaS, ERP, or Cloud ecosystem Experience in the Intelligent Agreement Management landscape, including Contract Lifecycle Management (CLM) technologies and data orchestration between systems Experience with Agentic AI concepts (Large Action Models, Autonomous Agents, Orchestration frameworks). You understand how AI moves from chatting to doing in a business context Enterprise SaaS experience, with ERP and/or CRM systems architecture experience (specifically SAP Ariba/S4HANA, Salesforce) and familiarity with key integration patterns Experience in designing solutions using APIs (REST/SOAP), JSON, Low code/No code platforms, and standard integration middleware BS/BA degree in Computer Science, Engineering, or equivalent relevant work experience Preferred Familiarity with Salesforce Agentforce, SAP Joule, Microsoft Copilot Studio, ServiceNow Now Assist, or similar Proven consulting experience leading digital transformation initiatives at scale, or consulting background working at or with Systems Integrators (SIs) to build technical practices Experience creating technical business documentation including workflow diagrams, reference architectures, proposals, and SOWs Familiarity with HTML, XML, structured data formats, and low code/no code platforms. Mastery in delivering compelling demos and presentations to C level business and technical audiences (CIOs, CTOs, CDOs) Additional European languages are a plus Strong verbal and written communication skills with the ability to engage technical and business audiences Life at Docusign Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at . If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at for assistance. Applicant and Candidate Privacy Notice
ABOUT THE ROLE We're looking for an experienced Business Director to join our media planning and strategy team on a fixed-term contract to cover maternity leave. This is a senior client leadership role where you'll take commercial and strategic ownership of two high-profile accounts, working as an embedded partner to drive their growth and deliver exceptional results. You'll lead all aspects of the client relationship - from strategic counsel and commercial management to team leadership and agency coordination. Reporting to the Head of Planning and working closely with our CIO and MD, you'll be responsible for the client performance, strategic direction, and day to day excellence of these accounts. This is an opportunity to step into a genuine client leadership role within a fast-growing independent agency, where your impact will be visible and your expertise valued. KEY RESPONSIBILITIES Client Leadership & Strategic Partnership Act as the primary senior client lead and strategic partner, working as an extension of the client's leadership team Spend regular time embedded in the client's office, building deep, trusted relationships at senior levels Lead regular one to one meetings with C suite and senior stakeholders to manage priorities, performance, and partnership health Provide proactive strategic counsel, translating business challenges into media solutions Challenge briefs constructively and educate clients on market trends, innovations, and opportunities Own all senior client communications, ensuring clarity, confidence, and strategic thinking at all times Champion Walk In's point of view and represent the agency as a thought leader in the market (as and when applicable) Commercial Ownership Own the commercial performance and P&L for your accounts, including revenue growth Lead client forecasting, ensuring accuracy and financial governance Drive commercial conversations with clients Identify and convert upsell opportunities, expanding scope and deepening client investment Maintain commercial alignment between client expectations and agency delivery capabilities Report on financial performance and business health to senior leadership Strategy & Planning Excellence Design and deliver impactful, effective communications strategies that align to client business objectives Lead strategic planning across the full media ecosystem - paid, earned, and owned - ensuring integration and coherence Ensure all strategies are insight led, data driven, measurable, and translated clearly into activation plans Own monthly, quarterly and annual strategic reviews, providing clear senior level narrative on performance, learnings, and forward priorities Lead econometric reviews and effectiveness analyses, translating insights into actionable recommendations that drive performance Champion test and learn programmes and innovation, bringing proactive thinking and future focused solutions to clients Integrated Agency Leadership Lead communications and coordination across all agency partners, acting as the senior point of contact Establish aligned ways of working, clear roles and responsibilities, and strong cross agency collaboration Act as the escalation point for issues, proactively resolving challenges to maintain momentum and trust Oversee end to end delivery across communications planning, activation, and ongoing optimisation Lead responses to briefs and RFPs, coordinating input from investment, specialist, and partner teams Own audit processes and responses, ensuring robust preparation, clear storytelling, and strong outcomes New Business & Growth Lead pitch processes and contribute to credentials presentations, representing Walk In's strategic capabilities Identify and develop new business opportunities within existing accounts and the broader market Support the agency's new business strategy and act as an ambassador for Walk In in industry forums and events Share case studies, learnings, and best practices to strengthen Walk In's market position Team Leadership & Development Line manage two Senior Account Managers and provide oversight of Account Executives across both clients Manage workflow, resource allocation, and team performance to deliver collective goals Mentor and develop direct reports, providing regular feedback, coaching, and career development support Create learning opportunities and share knowledge openly across the team Support recruitment and onboarding of new team members Lead by example, demonstrating excellence in client service, strategic thinking, and commercial acumen Champion Walk In's values and foster a collaborative, solution focused team culture The Head of Planning will support your development through regular 1:1s, providing guidance on client work, team management, and your personal career progression. ABOUT YOU & YOUR EXPERIENCE Essential: Proven track record as a trusted senior partner and strategic advisor to clients, with demonstrable impact on business outcomes Expert in designing impactful, effective communications strategies across the full media ecosystem (paid, earned, owned) Deep planning experience across online and offline channels, with strong knowledge of planning tools (Nielsen, YouGov, TGI, etc.) Commercial acumen with experience owning client P&Ls, managing profitability, and leading pricing/contract negotiations Strong leadership and people management skills, with experience line managing and developing account teams Excellent communicator with the ability to present complex strategies clearly and influence senior stakeholders Subject matter expertise in media planning and a genuine passion for teaching and developing junior talent Proven ability to build strong, embedded relationships both internally and with clients Experience leading pitches and contributing to new business development Comfortable working in a fast paced, entrepreneurial environment with multiple priorities We'd love if you also had: A collaborative mentality and passion for bringing people together across teams and agencies Specific interest in working within a fast growing, independent agency with an entrepreneurial spirit Tenacious by nature, with a track record of creating new ideas for clients and contributing to agency growth Experience working with econometric modelling and effectiveness measurement Knowledge of the latest innovations in media, technology, and marketing A point of view on the future of media and communications planning INTERVIEW PROCESS For this role, there are at least three rounds to the interview process: Stage 1: Initial Interview An initial fact finding conversation reviewing core competencies, your experience, and what you can bring to the role. To be held over Teams with the Head of Planning. Stage 2: Strategy Presentation A presentation responding to a brief, demonstrating your strategic thinking, planning expertise, and presentation skills. To be held in person at our Covent Garden office with the Head of Planning and MD. Stage 3: Final Interview A meeting with our CEO and CIO to discuss your fit with Walk In's culture, values, and strategic direction. If we require you to meet anyone else in the team, we will let you know during the process. ABOUT US Walk In Media's mission is to deliver long term, sustainable growth for brands by bringing together all marketing activity into one connected ecosystem. We work closely with our clients for an integrated approach to their commercial success. We're a full service media agency offering brands the service, transparency, agility and breakthrough thinking of an independent agency, yet with the full specialist capabilities and global scale of a network agency (we're part of MSQ Group). At Walk In Media, we plan for outcomes We're a full service media agency, offering the agile fast response of an independent but with backing from the MSQ network which means we have access to a wide range of specialist services from Creative to PR to Data. The fact we operate as an independent means that not only do we deliver fast, responsive service, we also design the strategy & plans for the required business outcome, choosing the channels and partners exclusively on what's best for the client outcome, and not our bottom line. Helping small medium sized businesses scale quickly is what gets us out of bed each day. We enjoy the fast pace, the challenge of things never done before and using our expertise to help our clients' businesses grow. We believe brand and performance go hand in hand, so whilst we might look for outcomes in the short term, we'll always be planning for long term growth too. Alongside paid, we understand that the whole comms ecosystem has to work together as a well oiled machine to get the best results. We will happily advise clients when they need us, and also when they don't, guiding them as to where else in the ecosystem they should focus their attention. What does our best work look like? We plan for outcomes. Planning for an outcome is at the heart of what we do, starting with the objective and devising the best solution to reach that goal. Whatever capacity you come to us in, small brief or large . click apply for full job details
Mar 01, 2026
Full time
ABOUT THE ROLE We're looking for an experienced Business Director to join our media planning and strategy team on a fixed-term contract to cover maternity leave. This is a senior client leadership role where you'll take commercial and strategic ownership of two high-profile accounts, working as an embedded partner to drive their growth and deliver exceptional results. You'll lead all aspects of the client relationship - from strategic counsel and commercial management to team leadership and agency coordination. Reporting to the Head of Planning and working closely with our CIO and MD, you'll be responsible for the client performance, strategic direction, and day to day excellence of these accounts. This is an opportunity to step into a genuine client leadership role within a fast-growing independent agency, where your impact will be visible and your expertise valued. KEY RESPONSIBILITIES Client Leadership & Strategic Partnership Act as the primary senior client lead and strategic partner, working as an extension of the client's leadership team Spend regular time embedded in the client's office, building deep, trusted relationships at senior levels Lead regular one to one meetings with C suite and senior stakeholders to manage priorities, performance, and partnership health Provide proactive strategic counsel, translating business challenges into media solutions Challenge briefs constructively and educate clients on market trends, innovations, and opportunities Own all senior client communications, ensuring clarity, confidence, and strategic thinking at all times Champion Walk In's point of view and represent the agency as a thought leader in the market (as and when applicable) Commercial Ownership Own the commercial performance and P&L for your accounts, including revenue growth Lead client forecasting, ensuring accuracy and financial governance Drive commercial conversations with clients Identify and convert upsell opportunities, expanding scope and deepening client investment Maintain commercial alignment between client expectations and agency delivery capabilities Report on financial performance and business health to senior leadership Strategy & Planning Excellence Design and deliver impactful, effective communications strategies that align to client business objectives Lead strategic planning across the full media ecosystem - paid, earned, and owned - ensuring integration and coherence Ensure all strategies are insight led, data driven, measurable, and translated clearly into activation plans Own monthly, quarterly and annual strategic reviews, providing clear senior level narrative on performance, learnings, and forward priorities Lead econometric reviews and effectiveness analyses, translating insights into actionable recommendations that drive performance Champion test and learn programmes and innovation, bringing proactive thinking and future focused solutions to clients Integrated Agency Leadership Lead communications and coordination across all agency partners, acting as the senior point of contact Establish aligned ways of working, clear roles and responsibilities, and strong cross agency collaboration Act as the escalation point for issues, proactively resolving challenges to maintain momentum and trust Oversee end to end delivery across communications planning, activation, and ongoing optimisation Lead responses to briefs and RFPs, coordinating input from investment, specialist, and partner teams Own audit processes and responses, ensuring robust preparation, clear storytelling, and strong outcomes New Business & Growth Lead pitch processes and contribute to credentials presentations, representing Walk In's strategic capabilities Identify and develop new business opportunities within existing accounts and the broader market Support the agency's new business strategy and act as an ambassador for Walk In in industry forums and events Share case studies, learnings, and best practices to strengthen Walk In's market position Team Leadership & Development Line manage two Senior Account Managers and provide oversight of Account Executives across both clients Manage workflow, resource allocation, and team performance to deliver collective goals Mentor and develop direct reports, providing regular feedback, coaching, and career development support Create learning opportunities and share knowledge openly across the team Support recruitment and onboarding of new team members Lead by example, demonstrating excellence in client service, strategic thinking, and commercial acumen Champion Walk In's values and foster a collaborative, solution focused team culture The Head of Planning will support your development through regular 1:1s, providing guidance on client work, team management, and your personal career progression. ABOUT YOU & YOUR EXPERIENCE Essential: Proven track record as a trusted senior partner and strategic advisor to clients, with demonstrable impact on business outcomes Expert in designing impactful, effective communications strategies across the full media ecosystem (paid, earned, owned) Deep planning experience across online and offline channels, with strong knowledge of planning tools (Nielsen, YouGov, TGI, etc.) Commercial acumen with experience owning client P&Ls, managing profitability, and leading pricing/contract negotiations Strong leadership and people management skills, with experience line managing and developing account teams Excellent communicator with the ability to present complex strategies clearly and influence senior stakeholders Subject matter expertise in media planning and a genuine passion for teaching and developing junior talent Proven ability to build strong, embedded relationships both internally and with clients Experience leading pitches and contributing to new business development Comfortable working in a fast paced, entrepreneurial environment with multiple priorities We'd love if you also had: A collaborative mentality and passion for bringing people together across teams and agencies Specific interest in working within a fast growing, independent agency with an entrepreneurial spirit Tenacious by nature, with a track record of creating new ideas for clients and contributing to agency growth Experience working with econometric modelling and effectiveness measurement Knowledge of the latest innovations in media, technology, and marketing A point of view on the future of media and communications planning INTERVIEW PROCESS For this role, there are at least three rounds to the interview process: Stage 1: Initial Interview An initial fact finding conversation reviewing core competencies, your experience, and what you can bring to the role. To be held over Teams with the Head of Planning. Stage 2: Strategy Presentation A presentation responding to a brief, demonstrating your strategic thinking, planning expertise, and presentation skills. To be held in person at our Covent Garden office with the Head of Planning and MD. Stage 3: Final Interview A meeting with our CEO and CIO to discuss your fit with Walk In's culture, values, and strategic direction. If we require you to meet anyone else in the team, we will let you know during the process. ABOUT US Walk In Media's mission is to deliver long term, sustainable growth for brands by bringing together all marketing activity into one connected ecosystem. We work closely with our clients for an integrated approach to their commercial success. We're a full service media agency offering brands the service, transparency, agility and breakthrough thinking of an independent agency, yet with the full specialist capabilities and global scale of a network agency (we're part of MSQ Group). At Walk In Media, we plan for outcomes We're a full service media agency, offering the agile fast response of an independent but with backing from the MSQ network which means we have access to a wide range of specialist services from Creative to PR to Data. The fact we operate as an independent means that not only do we deliver fast, responsive service, we also design the strategy & plans for the required business outcome, choosing the channels and partners exclusively on what's best for the client outcome, and not our bottom line. Helping small medium sized businesses scale quickly is what gets us out of bed each day. We enjoy the fast pace, the challenge of things never done before and using our expertise to help our clients' businesses grow. We believe brand and performance go hand in hand, so whilst we might look for outcomes in the short term, we'll always be planning for long term growth too. Alongside paid, we understand that the whole comms ecosystem has to work together as a well oiled machine to get the best results. We will happily advise clients when they need us, and also when they don't, guiding them as to where else in the ecosystem they should focus their attention. What does our best work look like? We plan for outcomes. Planning for an outcome is at the heart of what we do, starting with the objective and devising the best solution to reach that goal. Whatever capacity you come to us in, small brief or large . click apply for full job details
Role: Key Account Manager, Data Centres (UK & Ireland) Location: London Contract type: Full time, permanent We are seeking a dynamic and experienced Key Account Manager to join our rapidly expanding UKI Data Centre sales team. This pivotal role involves driving new business and expanding strategic relationships across data centre customers - including hyperscalers, colocation providers, enterprise end users, contractors and consultants. To deliver short term wins and long term multi-year growth for the Carrier Data Centre business in UK & Ireland. What will you be doing? Identify, qualify and pursue net-new opportunities across hyperscaler, colocation, edge, enterprise and replacement cycles. Serve as the primary point of contact for strategic and hyperscaler accounts; build strong, long-lasting relationships at multiple levels. Coordinate closely with engineering, operations and Project Management teams to ensure successful delivery from order to commissioning. Build and maintain a robust, insight-led pipeline and backlog aligned to a strategic account plan. Run a disciplined prospecting cadence (outreach, events, referrals) to open new buying centres and projects. Represent Carrier at industry events, conferences and networking forums to build brand and pipeline. To be successful in this role you will: Strong experience in Key Account Management, sales or business development within data centre infrastructure; HVAC/chilled-water and airside cooling experience highly valued. Proven track record managing large, complex accounts and delivering against ambitious targets. Technical knowledge advantageous: Hydronic chilled-water and airside products applicable to data centre cooling. Ability to translate technical concepts into business value propositions and ROI. Strong negotiation, communication and stakeholder management skills; excellent time management and organisation. Willingness to travel and utilize regional offices when required. IT literate with MS Office skills Hunter mentality: proactive pipeline generation, resilience and disciplined execution. Customer-obsessed with a strategic, consultative approach to value creation. What can we offer you? Competitive base salary Great sales bonus scheme (Uncapped with accelerator) Company vehicle or cash allowance 25 Days Holiday + bank holidays Holiday purchase scheme Company Pension Opportunity to shape the future of a high-performing sales team. Career progression and development opportunities; work with industry-leading equipment. Benefits Central Platform hosting employee reward and recognition initiatives and health and wellbeing resources More about us: Carrier is the world's leader in high-technology heating, air-conditioning and refrigeration solutions. We have of a history of more than 100 years of proven innovation, solving problems on a global level, and our innovations drive new industries. Our mission is to be the first choice for heating, air-conditioning and refrigeration solutions worldwide. We work every day to make the world a better place to live, work and play. Consistently ranked as one of the world's most respected companies, we are also a pioneer of social responsibility, looking after the environment as well our people. Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice:
Mar 01, 2026
Full time
Role: Key Account Manager, Data Centres (UK & Ireland) Location: London Contract type: Full time, permanent We are seeking a dynamic and experienced Key Account Manager to join our rapidly expanding UKI Data Centre sales team. This pivotal role involves driving new business and expanding strategic relationships across data centre customers - including hyperscalers, colocation providers, enterprise end users, contractors and consultants. To deliver short term wins and long term multi-year growth for the Carrier Data Centre business in UK & Ireland. What will you be doing? Identify, qualify and pursue net-new opportunities across hyperscaler, colocation, edge, enterprise and replacement cycles. Serve as the primary point of contact for strategic and hyperscaler accounts; build strong, long-lasting relationships at multiple levels. Coordinate closely with engineering, operations and Project Management teams to ensure successful delivery from order to commissioning. Build and maintain a robust, insight-led pipeline and backlog aligned to a strategic account plan. Run a disciplined prospecting cadence (outreach, events, referrals) to open new buying centres and projects. Represent Carrier at industry events, conferences and networking forums to build brand and pipeline. To be successful in this role you will: Strong experience in Key Account Management, sales or business development within data centre infrastructure; HVAC/chilled-water and airside cooling experience highly valued. Proven track record managing large, complex accounts and delivering against ambitious targets. Technical knowledge advantageous: Hydronic chilled-water and airside products applicable to data centre cooling. Ability to translate technical concepts into business value propositions and ROI. Strong negotiation, communication and stakeholder management skills; excellent time management and organisation. Willingness to travel and utilize regional offices when required. IT literate with MS Office skills Hunter mentality: proactive pipeline generation, resilience and disciplined execution. Customer-obsessed with a strategic, consultative approach to value creation. What can we offer you? Competitive base salary Great sales bonus scheme (Uncapped with accelerator) Company vehicle or cash allowance 25 Days Holiday + bank holidays Holiday purchase scheme Company Pension Opportunity to shape the future of a high-performing sales team. Career progression and development opportunities; work with industry-leading equipment. Benefits Central Platform hosting employee reward and recognition initiatives and health and wellbeing resources More about us: Carrier is the world's leader in high-technology heating, air-conditioning and refrigeration solutions. We have of a history of more than 100 years of proven innovation, solving problems on a global level, and our innovations drive new industries. Our mission is to be the first choice for heating, air-conditioning and refrigeration solutions worldwide. We work every day to make the world a better place to live, work and play. Consistently ranked as one of the world's most respected companies, we are also a pioneer of social responsibility, looking after the environment as well our people. Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice:
Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. Who We Are WSP is a global leader in engineering and professional services, delivering innovative solutions that shape communities and advance society. With over 75,000 employees worldwide, WSP combines technical excellence with a commitment to sustainability, diversity, and inclusion. Our award winning culture empowers professionals to tackle complex challenges and create a better future. What is PMCM Project, Commercial & Programme Management (PMCM) at WSP ensures successful project delivery through integrated management of scope, cost, schedule, and risk. Our team of over 400 professionals support clients from concept to completion, applying structured methodologies and digital tools to deliver resilient, efficient infrastructure. This team's current projects range from major highways, rail and light rail, urban infrastructure, civils, energy, flood, water, wind, carbon capture, nuclear, defence and large scale utilities projects. We are looking to strengthen our NEC ECC PM team in supporting all of these sectors with openings in project management at various levels across the UK. What we are looking for We are seeking Project Managers and Senior Project Managers to deliver high value, complex projects and programmes within the Defence and Security sector. In this role, you will report to the Project Lead and be responsible for delivering projects in line with the project plan. Depending on experience, you may lead smaller projects or support larger programmes. We are looking for proactive individuals who can build strong relationships with clients and internal teams to scope and deliver work to budget, on time, and in line with client expectations and WSP's Business Management System. This is a hands on role involving organising meetings, writing reports, managing resources, and monitoring finances. You will undertake traditional project management activities, including (but not limited to: Scope and resource management Financial and schedule monitoring Change control Client management This is combined with additional Defence and Security requirements such as security management. As part of a growing and diverse team, you will work on complex building and infrastructure projects spanning the RIBA design stages. We are relatively new to the sector and are recruiting following several significant wins with both public and private sector clients. Beyond delivering for our clients, you will help develop a strong defence and security culture within WSP and support ongoing work winning activities as an ambassador for the sector. We operate nationwide, working flexibly between home, WSP offices and client sites, travelling as required to meet project needs. The Ideal Candidate Will Demonstrate: Proven experience in the Defence, Security or related sectors supporting project delivery for construction or infrastructure projects Recognised qualifications (PMP, APM, PRINCE2, or equivalent) and experience managing diverse, multidisciplinary infrastructure projects. Strong stakeholder engagement, communication, and negotiation skills, with the ability to build enduring client relationships. Commercial acumen, including financial discipline and experience with NEC4/ECC contract management (accreditation or significant experience preferred). Proficiency in risk, change, and commercial management, driving improvement and innovation. Ability to support or lead multidisciplinary teams in dynamic environments, fostering collaboration and high performance. Experience working with clients across sectors such as highways, rail, urban infrastructure, energy, flood, water, wind, carbon capture, nuclear, defence, or large scale utilities. Progression towards chartership or current membership of professional institutions (e.g., APM, MRICS, MCCIOB, MCIHT, CEng, MAPM, MICE), or equivalent experience. Commitment to professional development, sustainability, and contributing to WSP's wider initiatives. Experience managing health and safety, quality, and environmental aspects of projects. Eligibility to obtain Security Clearance. MOD policy, processes and procedures Understanding of USVF Infrastructure Programme Familiarity with JSPs, particularly JSP 850 Working towards recognised project management qualifications (PMI, APM, RICS, CIOB) Progress towards NEC3/4 Project Manager accreditation Existing network within the Defence and Security sector Additional recognised PM qualifications Eligibility for Security Clearance Join Us Imagine a better future for yourself and for us all. Join our close knit community of talented individuals who share your passion for making a positive impact. Our global team of more than 69,000 employees works together to make a difference in communities both close to home and around the world. Job Info Job Identification 81549 Posting Date 02/27/2026, 04:13 PM About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
Mar 01, 2026
Full time
Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. Who We Are WSP is a global leader in engineering and professional services, delivering innovative solutions that shape communities and advance society. With over 75,000 employees worldwide, WSP combines technical excellence with a commitment to sustainability, diversity, and inclusion. Our award winning culture empowers professionals to tackle complex challenges and create a better future. What is PMCM Project, Commercial & Programme Management (PMCM) at WSP ensures successful project delivery through integrated management of scope, cost, schedule, and risk. Our team of over 400 professionals support clients from concept to completion, applying structured methodologies and digital tools to deliver resilient, efficient infrastructure. This team's current projects range from major highways, rail and light rail, urban infrastructure, civils, energy, flood, water, wind, carbon capture, nuclear, defence and large scale utilities projects. We are looking to strengthen our NEC ECC PM team in supporting all of these sectors with openings in project management at various levels across the UK. What we are looking for We are seeking Project Managers and Senior Project Managers to deliver high value, complex projects and programmes within the Defence and Security sector. In this role, you will report to the Project Lead and be responsible for delivering projects in line with the project plan. Depending on experience, you may lead smaller projects or support larger programmes. We are looking for proactive individuals who can build strong relationships with clients and internal teams to scope and deliver work to budget, on time, and in line with client expectations and WSP's Business Management System. This is a hands on role involving organising meetings, writing reports, managing resources, and monitoring finances. You will undertake traditional project management activities, including (but not limited to: Scope and resource management Financial and schedule monitoring Change control Client management This is combined with additional Defence and Security requirements such as security management. As part of a growing and diverse team, you will work on complex building and infrastructure projects spanning the RIBA design stages. We are relatively new to the sector and are recruiting following several significant wins with both public and private sector clients. Beyond delivering for our clients, you will help develop a strong defence and security culture within WSP and support ongoing work winning activities as an ambassador for the sector. We operate nationwide, working flexibly between home, WSP offices and client sites, travelling as required to meet project needs. The Ideal Candidate Will Demonstrate: Proven experience in the Defence, Security or related sectors supporting project delivery for construction or infrastructure projects Recognised qualifications (PMP, APM, PRINCE2, or equivalent) and experience managing diverse, multidisciplinary infrastructure projects. Strong stakeholder engagement, communication, and negotiation skills, with the ability to build enduring client relationships. Commercial acumen, including financial discipline and experience with NEC4/ECC contract management (accreditation or significant experience preferred). Proficiency in risk, change, and commercial management, driving improvement and innovation. Ability to support or lead multidisciplinary teams in dynamic environments, fostering collaboration and high performance. Experience working with clients across sectors such as highways, rail, urban infrastructure, energy, flood, water, wind, carbon capture, nuclear, defence, or large scale utilities. Progression towards chartership or current membership of professional institutions (e.g., APM, MRICS, MCCIOB, MCIHT, CEng, MAPM, MICE), or equivalent experience. Commitment to professional development, sustainability, and contributing to WSP's wider initiatives. Experience managing health and safety, quality, and environmental aspects of projects. Eligibility to obtain Security Clearance. MOD policy, processes and procedures Understanding of USVF Infrastructure Programme Familiarity with JSPs, particularly JSP 850 Working towards recognised project management qualifications (PMI, APM, RICS, CIOB) Progress towards NEC3/4 Project Manager accreditation Existing network within the Defence and Security sector Additional recognised PM qualifications Eligibility for Security Clearance Join Us Imagine a better future for yourself and for us all. Join our close knit community of talented individuals who share your passion for making a positive impact. Our global team of more than 69,000 employees works together to make a difference in communities both close to home and around the world. Job Info Job Identification 81549 Posting Date 02/27/2026, 04:13 PM About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 01, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Salary: £67,600 - £78,000 (depending on experience) Location: United Kingdom (Hybrid - with regular in-person client meetings) Job Type: Permanent Working pattern: Full time We're open to exploring other working patterns on a case by case basis, where possible and in line with business needs. Closing date: 02/ 03/ 2026 (9:00am) - We encourage early applications as we reserve the right, if required, to close this role ahead of the date advertised. Start date: 18/05/2026. We're ideally looking for the successful candidate to start on or around this date to support ongoing business needs. Who we are We are Public Digital, a digital transformation consultancy. We help global institutions that matter thrive in the digital era. We apply the culture, processes, business models and technologies of modern delivery to help teams build and run excellent services. Working with the leaders doing strategy, and the teams doing delivery, we operate globally, advising large organisations and governments on six continents. We're values driven and we articulate them in our positions on the Public Digital website. Attitude as much as skill is critically important to us as a team and we look for entrepreneurialism, initiative, kindness, and a willingness to pitch in. We fundamentally believe transformation is about people, and that change comes from creating great teams and the conditions to successfully empower them. About the role We're looking for people who work in digital, in the broadest sense. You might be a specialist, like a service designer, product manager, or software developer. Or you might be more of a generalist, like a policy professional, strategist, or digital team lead. What matters most is that you understand digital transformation, care about making change happen and delivering better outcomes. At Public Digital, you'll apply your skills as a consultant, but not in the traditional sense. Our consultancy is grounded in lived experience: yours, and that of the wider team. You'll advise and coach, facilitate and write, and help people make decisions that lead to real progress. If you bring a specialist skillset, you'll use it in a hands on way. Working alongside client teams, showing by doing, and helping others learn by doing it with you. You'll join small, multidisciplinary teams helping our clients with a wide range of challenges. That could mean improving public facing digital services, researching tricky policy areas, or helping large organisations shift how they work and what they value. This is a role where you'll be learning all the time by working closely with people who bring different perspectives, backgrounds, and skills. It's also a chance to make a bigger impact, by helping others build the confidence and capability to keep making change after we've stepped away. How you'll make an impact Lead day to day delivery on client projects, taking responsibility for the team's work and direction. Build strong, trusted relationships with clients and their teams, working as an advisor and coach. Undertake research and synthesise insights, developing high quality written outputs. Develop, design and implement quantitative analysis and metrics to measure impact on client engagements, working alongside the Public Digital Impact lead. Help shape transformation plans and support clients to deliver real, measurable outcomes. Make sure delivery stays on track and to a high standard, with a focus on what matters to users. Use your experience to improve how organisations work and the services they deliver. Help set up new projects well, and look after team health, delivery quality, and financial performance. Support partners and directors by spotting opportunities to grow our work and build new relationships. Contribute to the life and direction of Public Digital as a values led organisation. Create a positive, inclusive environment in your project teams and across the wider business. What we're looking for PD looks for a range of strengths in areas and awareness and knowledge in others. You do not need to meet all of the following to apply but we'd love to see solid experience in 6 7 of these. Experience leading and empowering multidisciplinary teams to deliver high quality work from start to finish A pragmatic, proactive approach to managing complex client engagements, with strong organisation and delivery skills Experience working on digital, service delivery or transformation initiatives, whether in government, health, international development, the private sector, or another complex environment A solid understanding of agile, user centred approaches and how digital transformation works in practice, especially in the UK context Strong stakeholder management skills, comfortable working in complex environments and making progress in ambiguity Excellent communication skills, with the ability to explain complex or technical concepts clearly in writing and in person An understanding of how to support healthy, collaborative team dynamics and ways of working A track record of contributing to digital communities or sharing knowledge through talks, blogs, or similar channels Quantitative or business analysis skills to help our clients, and us, understand the impact of digital transformation. Awareness and understanding of forms of artificial intelligence and their application. How you will be assessed: We want to understand your background, experiences, perspective, and what motivates you to work with us. We start with an initial sift of all applications, assessed against the "What we're looking for" criteria in the advert. If you're shortlisted, the selection process may include a mix of the following : A short phone interview (up to 30 minutes) with a member of our hiring team. A panel interview, which includes a case study exercise. You'll receive the case study in advance, along with full details about the format. An informal peer chat, giving you the chance to speak with someone in a similar role at Public Digital. Each stage is designed to be a two way conversation, giving you the chance to get to know us too. Please note that we have seen an increase in candidates using AI to complete their answers, we use tools designed to detect AI generated answers and will reject candidates if we suspect they have used this technology. Why you should apply Opportunity to grow and progress rapidly within an engaged, supportive environment. Be entrepreneurial and contribute to the growth and success of Public Digital. Deliver high impact work with leading institutions around the world. Emphasis on learning, development, and progression. Build and develop your expertise and profile through publishing blog posts, presenting at events, and sharing knowledge. Empowerment to do your best work. Home and remote working, with flexibility in how you deliver work. Buddy system and prioritised mental health. Generous holiday allowance of 30 days, plus an additional office closure over the Christmas period. Private healthcare cover. Flexible benefits allowance. Be a part of our amazing work culture. To read more about it please visit our Careers page which gives more details about our culture, employees and benefits. We're an equal opportunities employer. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best. Public Digital's mission is to help institutions thrive in the internet era - to do that well, we aim to hire and empower people who reflect the diversity of the users, communities and organisations we work with. We actively encourage applications from under represented and minoritised groups, including those with lived experience of the challenges we're working to address. We're keen to hear from curious, collaborative and thoughtful people regardless of gender, age, ethnic identity, religion, socio economic status, sexual orientation, neurodiversity or physical disability. If you're excited about this role but your past experience doesn't align perfectly with every requirement in the job description, please apply anyway, you may just be the right candidate for this or other roles in our wider team. Things you need to know Salary We'll offer a salary that reflects your experience and the skills you show throughout the process. We aim to be as competitive as possible based on what you bring to the role. Flexible working We support flexible working, and you can split your time between home and our London office. Most of the team comes in around once a week to collaborate, but there's no set requirement to be in regularly. However, as this is a client facing role, there may be times when you'll need to travel to a client's office or attend in person meetings, depending on the needs of the project. While we offer flexibility where we can, we also appreciate the same in return when it comes to meeting client expectations. Right to work You'll need to already have the right to work in the UK when you start. We're not able to sponsor visas for this role. Reserve list If the current live roles are filled but we consider you right for PD, you will be offered the chance to join our reserve list . click apply for full job details
Mar 01, 2026
Full time
Salary: £67,600 - £78,000 (depending on experience) Location: United Kingdom (Hybrid - with regular in-person client meetings) Job Type: Permanent Working pattern: Full time We're open to exploring other working patterns on a case by case basis, where possible and in line with business needs. Closing date: 02/ 03/ 2026 (9:00am) - We encourage early applications as we reserve the right, if required, to close this role ahead of the date advertised. Start date: 18/05/2026. We're ideally looking for the successful candidate to start on or around this date to support ongoing business needs. Who we are We are Public Digital, a digital transformation consultancy. We help global institutions that matter thrive in the digital era. We apply the culture, processes, business models and technologies of modern delivery to help teams build and run excellent services. Working with the leaders doing strategy, and the teams doing delivery, we operate globally, advising large organisations and governments on six continents. We're values driven and we articulate them in our positions on the Public Digital website. Attitude as much as skill is critically important to us as a team and we look for entrepreneurialism, initiative, kindness, and a willingness to pitch in. We fundamentally believe transformation is about people, and that change comes from creating great teams and the conditions to successfully empower them. About the role We're looking for people who work in digital, in the broadest sense. You might be a specialist, like a service designer, product manager, or software developer. Or you might be more of a generalist, like a policy professional, strategist, or digital team lead. What matters most is that you understand digital transformation, care about making change happen and delivering better outcomes. At Public Digital, you'll apply your skills as a consultant, but not in the traditional sense. Our consultancy is grounded in lived experience: yours, and that of the wider team. You'll advise and coach, facilitate and write, and help people make decisions that lead to real progress. If you bring a specialist skillset, you'll use it in a hands on way. Working alongside client teams, showing by doing, and helping others learn by doing it with you. You'll join small, multidisciplinary teams helping our clients with a wide range of challenges. That could mean improving public facing digital services, researching tricky policy areas, or helping large organisations shift how they work and what they value. This is a role where you'll be learning all the time by working closely with people who bring different perspectives, backgrounds, and skills. It's also a chance to make a bigger impact, by helping others build the confidence and capability to keep making change after we've stepped away. How you'll make an impact Lead day to day delivery on client projects, taking responsibility for the team's work and direction. Build strong, trusted relationships with clients and their teams, working as an advisor and coach. Undertake research and synthesise insights, developing high quality written outputs. Develop, design and implement quantitative analysis and metrics to measure impact on client engagements, working alongside the Public Digital Impact lead. Help shape transformation plans and support clients to deliver real, measurable outcomes. Make sure delivery stays on track and to a high standard, with a focus on what matters to users. Use your experience to improve how organisations work and the services they deliver. Help set up new projects well, and look after team health, delivery quality, and financial performance. Support partners and directors by spotting opportunities to grow our work and build new relationships. Contribute to the life and direction of Public Digital as a values led organisation. Create a positive, inclusive environment in your project teams and across the wider business. What we're looking for PD looks for a range of strengths in areas and awareness and knowledge in others. You do not need to meet all of the following to apply but we'd love to see solid experience in 6 7 of these. Experience leading and empowering multidisciplinary teams to deliver high quality work from start to finish A pragmatic, proactive approach to managing complex client engagements, with strong organisation and delivery skills Experience working on digital, service delivery or transformation initiatives, whether in government, health, international development, the private sector, or another complex environment A solid understanding of agile, user centred approaches and how digital transformation works in practice, especially in the UK context Strong stakeholder management skills, comfortable working in complex environments and making progress in ambiguity Excellent communication skills, with the ability to explain complex or technical concepts clearly in writing and in person An understanding of how to support healthy, collaborative team dynamics and ways of working A track record of contributing to digital communities or sharing knowledge through talks, blogs, or similar channels Quantitative or business analysis skills to help our clients, and us, understand the impact of digital transformation. Awareness and understanding of forms of artificial intelligence and their application. How you will be assessed: We want to understand your background, experiences, perspective, and what motivates you to work with us. We start with an initial sift of all applications, assessed against the "What we're looking for" criteria in the advert. If you're shortlisted, the selection process may include a mix of the following : A short phone interview (up to 30 minutes) with a member of our hiring team. A panel interview, which includes a case study exercise. You'll receive the case study in advance, along with full details about the format. An informal peer chat, giving you the chance to speak with someone in a similar role at Public Digital. Each stage is designed to be a two way conversation, giving you the chance to get to know us too. Please note that we have seen an increase in candidates using AI to complete their answers, we use tools designed to detect AI generated answers and will reject candidates if we suspect they have used this technology. Why you should apply Opportunity to grow and progress rapidly within an engaged, supportive environment. Be entrepreneurial and contribute to the growth and success of Public Digital. Deliver high impact work with leading institutions around the world. Emphasis on learning, development, and progression. Build and develop your expertise and profile through publishing blog posts, presenting at events, and sharing knowledge. Empowerment to do your best work. Home and remote working, with flexibility in how you deliver work. Buddy system and prioritised mental health. Generous holiday allowance of 30 days, plus an additional office closure over the Christmas period. Private healthcare cover. Flexible benefits allowance. Be a part of our amazing work culture. To read more about it please visit our Careers page which gives more details about our culture, employees and benefits. We're an equal opportunities employer. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best. Public Digital's mission is to help institutions thrive in the internet era - to do that well, we aim to hire and empower people who reflect the diversity of the users, communities and organisations we work with. We actively encourage applications from under represented and minoritised groups, including those with lived experience of the challenges we're working to address. We're keen to hear from curious, collaborative and thoughtful people regardless of gender, age, ethnic identity, religion, socio economic status, sexual orientation, neurodiversity or physical disability. If you're excited about this role but your past experience doesn't align perfectly with every requirement in the job description, please apply anyway, you may just be the right candidate for this or other roles in our wider team. Things you need to know Salary We'll offer a salary that reflects your experience and the skills you show throughout the process. We aim to be as competitive as possible based on what you bring to the role. Flexible working We support flexible working, and you can split your time between home and our London office. Most of the team comes in around once a week to collaborate, but there's no set requirement to be in regularly. However, as this is a client facing role, there may be times when you'll need to travel to a client's office or attend in person meetings, depending on the needs of the project. While we offer flexibility where we can, we also appreciate the same in return when it comes to meeting client expectations. Right to work You'll need to already have the right to work in the UK when you start. We're not able to sponsor visas for this role. Reserve list If the current live roles are filled but we consider you right for PD, you will be offered the chance to join our reserve list . click apply for full job details
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do : Support the Senior Product Manager - Creative Capabilities to enable our Product Vision & deliver the Product Backlog for Workflow Management enabling the business to deliver on their requirements. Support a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Govern the usage of the Workflow management platforms within the business, managing the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption , supporting Ideation Workshops and User Story Creation, to drive product requirements and drive the adoption of workflow management in the business. Advise on Workflow management best practice including Process Documentation, Design and Implementation, meta data and tagging, and operating model development. Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Support our Workflow management vendor partnerships & ensure tooling remains best-in-class . Ensure Technology Stack for Workflow Management adheres to Compliance & Policy Requirement s . Support MarTech leadership in implementing martech strategy and specific initiatives . What you'll bring : Experience of working with Adobe Workfront or similar Workflow management tools, integrating them with wider marketing technology & ensuring deployment and adoption across complex organisations. Experience working with Adobe Fusion preferable but not essential, identifying opportunities to use this or similar IPAAS to optimise and automate workflows. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include Workflow tools, digital marketing, creative suite tooling, personalisation and others. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions. Experience working in Agile Product Management preferred, and experience of SAFe Framework beneficial. Demonstrable experience of having built effective and trusted relationships with partners. Highly collaborative style and able to thrive in a team with experience of operating in a matrix structure, in fast paced organisations. A passion for media and technology - it's at the core of everything we do. Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications. offer.
Mar 01, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do : Support the Senior Product Manager - Creative Capabilities to enable our Product Vision & deliver the Product Backlog for Workflow Management enabling the business to deliver on their requirements. Support a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Govern the usage of the Workflow management platforms within the business, managing the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption , supporting Ideation Workshops and User Story Creation, to drive product requirements and drive the adoption of workflow management in the business. Advise on Workflow management best practice including Process Documentation, Design and Implementation, meta data and tagging, and operating model development. Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Support our Workflow management vendor partnerships & ensure tooling remains best-in-class . Ensure Technology Stack for Workflow Management adheres to Compliance & Policy Requirement s . Support MarTech leadership in implementing martech strategy and specific initiatives . What you'll bring : Experience of working with Adobe Workfront or similar Workflow management tools, integrating them with wider marketing technology & ensuring deployment and adoption across complex organisations. Experience working with Adobe Fusion preferable but not essential, identifying opportunities to use this or similar IPAAS to optimise and automate workflows. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include Workflow tools, digital marketing, creative suite tooling, personalisation and others. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions. Experience working in Agile Product Management preferred, and experience of SAFe Framework beneficial. Demonstrable experience of having built effective and trusted relationships with partners. Highly collaborative style and able to thrive in a team with experience of operating in a matrix structure, in fast paced organisations. A passion for media and technology - it's at the core of everything we do. Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications. offer.
