We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Mar 02, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Mar 02, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Mar 02, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 02, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Mar 02, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Hours: Full Time - 40 hours - Monday to Friday Creating and maintaining great places to live and work delivered by excellent people who care Purpose of Role This is a high-impact senior leadership role responsible for the delivery and performance of a major Defence projects and FM portfolio, valued at £25m-£30m for 2026. Job Description You will have full accountability for operational delivery, safety, commercial performance and team leadership, while remaining highly visible on site and closely engaged with both clients and supply chain partners. Responsibilities Full operational leadership of a major Defence works programme Visible, on-the-ground role across live projects Senior interface with DIO, establishment stakeholders and Tier 1 contractors Opportunity to step from Project Director into broader operational leadership Essential Qualifications/Skills Proven experience as a Project Director, Senior Project Manager, Contracts Manager or Operations Leader Background delivering large, complex construction or major works programmes, ideally within Defence, infrastructure or highly regulated environments Strong experience working with Tier 1 contractors and managing multi-disciplinary project teams Demonstrated ability to lead from the front, bringing teams together and improving delivery performance Comfortable operating at both strategic and site level - this is not a desk-based role Natural authority and credibility with senior clients, contractors and internal stakeholders In return for your hard work we offer additional training and development, 26 days holiday (+ bank holidays), generous pension contribution, life assurance and much more. We are VINCI Facilities - experts in the built environment. VINCI Facilities is a Facilities Management and Building Solutions provider, delivering cost-effective and sustainable bespoke solutions to customers in the public and private sectors. We are committed to working towards a lower carbon society, focusing on sustainable and innovative methods to exceed our partners' goals and add value for all stakeholders - and we were named the top-ranked FM service provider in the Sustainable FM Index for 2020. We put our people first. Always working as a team and collaborating from start to finish. We are the trusted expert in the built environment because we listen to our team and create a workplace that maximises their potential. Fairness, Inclusion and Respect (FIR) at VINCI Facilities is about recognising and celebrating each other's differences and what they bring to the team. Harnessing this diversity and applying the experiences, abilities and unique qualities of individuals will enhance our business; therefore, we commit to equity of opportunity and fair treatment of all current and potential employees and encourage job applications from all. Should you require any reasonable adjustments to be made as part of the application process please contact us directly. VINCI recognises the importance of helping our employees balance their work and home life by offering flexible working arrangements across many of our roles which include working from home to enable employees to balance their working life with other priorities.
Mar 02, 2026
Full time
Hours: Full Time - 40 hours - Monday to Friday Creating and maintaining great places to live and work delivered by excellent people who care Purpose of Role This is a high-impact senior leadership role responsible for the delivery and performance of a major Defence projects and FM portfolio, valued at £25m-£30m for 2026. Job Description You will have full accountability for operational delivery, safety, commercial performance and team leadership, while remaining highly visible on site and closely engaged with both clients and supply chain partners. Responsibilities Full operational leadership of a major Defence works programme Visible, on-the-ground role across live projects Senior interface with DIO, establishment stakeholders and Tier 1 contractors Opportunity to step from Project Director into broader operational leadership Essential Qualifications/Skills Proven experience as a Project Director, Senior Project Manager, Contracts Manager or Operations Leader Background delivering large, complex construction or major works programmes, ideally within Defence, infrastructure or highly regulated environments Strong experience working with Tier 1 contractors and managing multi-disciplinary project teams Demonstrated ability to lead from the front, bringing teams together and improving delivery performance Comfortable operating at both strategic and site level - this is not a desk-based role Natural authority and credibility with senior clients, contractors and internal stakeholders In return for your hard work we offer additional training and development, 26 days holiday (+ bank holidays), generous pension contribution, life assurance and much more. We are VINCI Facilities - experts in the built environment. VINCI Facilities is a Facilities Management and Building Solutions provider, delivering cost-effective and sustainable bespoke solutions to customers in the public and private sectors. We are committed to working towards a lower carbon society, focusing on sustainable and innovative methods to exceed our partners' goals and add value for all stakeholders - and we were named the top-ranked FM service provider in the Sustainable FM Index for 2020. We put our people first. Always working as a team and collaborating from start to finish. We are the trusted expert in the built environment because we listen to our team and create a workplace that maximises their potential. Fairness, Inclusion and Respect (FIR) at VINCI Facilities is about recognising and celebrating each other's differences and what they bring to the team. Harnessing this diversity and applying the experiences, abilities and unique qualities of individuals will enhance our business; therefore, we commit to equity of opportunity and fair treatment of all current and potential employees and encourage job applications from all. Should you require any reasonable adjustments to be made as part of the application process please contact us directly. VINCI recognises the importance of helping our employees balance their work and home life by offering flexible working arrangements across many of our roles which include working from home to enable employees to balance their working life with other priorities.
About us The King s community is united by a commitment to serve society through academic excellence. King s Strategy 2030 sets out our bold vision for the future, building on our strengths while responding to a rapidly changing world. The strategy focuses on delivering student success in and beyond the University; investing in research and education excellence that addresses global, national and local priorities; fostering innovation and entrepreneurship; and securing sustainable finances for a secure future. Through these priorities, and supported by a culture that values our people, services, campuses, partnerships and alumni, we will strengthen our impact and enable every student and member of our community to contribute meaningfully to society. Within the Social Mobility & Widening Participation Department we believe all young people should be able to have high expectations for their future. This means equal access to education and career opportunities. We run programmes that aim to empower young people from under-represented backgrounds to access and succeed at university. We are part of the Students & Education Directorate, a collection of wide-ranging professional services in place to support King s students and their education. As a directorate we manage the student lifecycle from application to graduation and beyond, to ensure a coherent and seamless student experience and effective administrative processes, working closely with King s faculties to do so. About the role The Research and Evaluation Manager will work to position King s College London as a sector leader on conducting institutional evaluation and research to understand how we can support students from underrepresented groups to access university and succeed at university. Our team aims to generate causal evidence, either through Randomised Controlled Trials or Quasi-experimental designs. This is an exciting opportunity for candidates looking to work in research and evaluation in an applied context, and who wish to utilise their skills and expertise in quantitative and qualitative methods. This is an opportunity to grow your skills in generating and applying evidence to practice. We encourage applications from candidates who have experience from both within and outside of the Higher Education sector where they can demonstrate the skills needed to succeed in this role as well as candidates from non-traditional backgrounds. Key responsibilities Supervise and lead on a range of research & evaluation activities, including synthesis of secondary research; conducting qualitative, quantitative and/or survey designs; developing and delivering randomised controlled trials (and other experimental trials as appropriate), Convey research findings, including complex quantitative information, in a clear and actionable way Develop and maintain expertise in behavioural research and evaluation methodologies Work with academics and practitioners to test and trial new approaches to widening participation and student success Line manage the Senior Research and Evaluation Adviser or Senior Data Officer The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post. This post will be offered on a fixed term basis. This is a full-time post, but we welcome applications from candidates seeking a flexible work pattern within our necessary service operating hours of 10am-4pm. Working Pattern This is a full-time (35 hours per week) post, and you will be offered an indefinite contract. The role works with a hybrid working pattern. While some on-site presence will be required for team collaboration, events, and programme activities, there is potential for a substantial proportion of working hours to be undertaken remotely. About you To be successful in this role, we are looking for candidates to have the following skills and experience Essential criteria Relevant work experience and/or education: We think a wide range of different work and educational experiences could support you to be successful in this role. Relevant work experience might include work in any research or evaluation job. Relevant educational experiences might include higher education in a related discipline, professional qualifications or other training Ability to consider and select appropriate research designs and methodologies, using qualitative and quantitative methods including surveying, interviewing and running focus groups. Experience establishing causal inference in research when evaluating projects or interventions with experimental methods (e.g. quasi-experimental methods, randomised controlled trials). Experience in designing and running multiple social research and evaluation projects, managing competing demands and timescales and delivering to milestones. Confident in conducting data analysis including handling large data sets and statistical testing using relevant software (such as Power BI, R, Stata, or SPSS) and presenting findings in various formats. Confident and clear written and verbal communication, including report-writing, data visualisation and presentation skills. Ability to give a team clear direction and guide it to the successful completion of a task. Ability to identify and manage the objectives, performance, and development needs of others. Desirable criteria Postgraduate degree or qualification in research methods, statistics, analytics or a related field and/or relevant experience. Experience using behavioural insights in a research or policy context to positively influence behaviour Understanding of the widening participation agenda and/or the role of higher education in social mobility We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community. We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's. As part of this commitment to equality, diversity and inclusion and through this appointment process, it is our aim to develop candidate pools that include applicants from all backgrounds and communities. We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible. To find out how our managers will review your application, please take a look at our How we Recruit pages. Closing date: 1 April 2026. Interviews are due to be held on 9 - 10 April 2026.
Mar 02, 2026
Full time
About us The King s community is united by a commitment to serve society through academic excellence. King s Strategy 2030 sets out our bold vision for the future, building on our strengths while responding to a rapidly changing world. The strategy focuses on delivering student success in and beyond the University; investing in research and education excellence that addresses global, national and local priorities; fostering innovation and entrepreneurship; and securing sustainable finances for a secure future. Through these priorities, and supported by a culture that values our people, services, campuses, partnerships and alumni, we will strengthen our impact and enable every student and member of our community to contribute meaningfully to society. Within the Social Mobility & Widening Participation Department we believe all young people should be able to have high expectations for their future. This means equal access to education and career opportunities. We run programmes that aim to empower young people from under-represented backgrounds to access and succeed at university. We are part of the Students & Education Directorate, a collection of wide-ranging professional services in place to support King s students and their education. As a directorate we manage the student lifecycle from application to graduation and beyond, to ensure a coherent and seamless student experience and effective administrative processes, working closely with King s faculties to do so. About the role The Research and Evaluation Manager will work to position King s College London as a sector leader on conducting institutional evaluation and research to understand how we can support students from underrepresented groups to access university and succeed at university. Our team aims to generate causal evidence, either through Randomised Controlled Trials or Quasi-experimental designs. This is an exciting opportunity for candidates looking to work in research and evaluation in an applied context, and who wish to utilise their skills and expertise in quantitative and qualitative methods. This is an opportunity to grow your skills in generating and applying evidence to practice. We encourage applications from candidates who have experience from both within and outside of the Higher Education sector where they can demonstrate the skills needed to succeed in this role as well as candidates from non-traditional backgrounds. Key responsibilities Supervise and lead on a range of research & evaluation activities, including synthesis of secondary research; conducting qualitative, quantitative and/or survey designs; developing and delivering randomised controlled trials (and other experimental trials as appropriate), Convey research findings, including complex quantitative information, in a clear and actionable way Develop and maintain expertise in behavioural research and evaluation methodologies Work with academics and practitioners to test and trial new approaches to widening participation and student success Line manage the Senior Research and Evaluation Adviser or Senior Data Officer The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post. This post will be offered on a fixed term basis. This is a full-time post, but we welcome applications from candidates seeking a flexible work pattern within our necessary service operating hours of 10am-4pm. Working Pattern This is a full-time (35 hours per week) post, and you will be offered an indefinite contract. The role works with a hybrid working pattern. While some on-site presence will be required for team collaboration, events, and programme activities, there is potential for a substantial proportion of working hours to be undertaken remotely. About you To be successful in this role, we are looking for candidates to have the following skills and experience Essential criteria Relevant work experience and/or education: We think a wide range of different work and educational experiences could support you to be successful in this role. Relevant work experience might include work in any research or evaluation job. Relevant educational experiences might include higher education in a related discipline, professional qualifications or other training Ability to consider and select appropriate research designs and methodologies, using qualitative and quantitative methods including surveying, interviewing and running focus groups. Experience establishing causal inference in research when evaluating projects or interventions with experimental methods (e.g. quasi-experimental methods, randomised controlled trials). Experience in designing and running multiple social research and evaluation projects, managing competing demands and timescales and delivering to milestones. Confident in conducting data analysis including handling large data sets and statistical testing using relevant software (such as Power BI, R, Stata, or SPSS) and presenting findings in various formats. Confident and clear written and verbal communication, including report-writing, data visualisation and presentation skills. Ability to give a team clear direction and guide it to the successful completion of a task. Ability to identify and manage the objectives, performance, and development needs of others. Desirable criteria Postgraduate degree or qualification in research methods, statistics, analytics or a related field and/or relevant experience. Experience using behavioural insights in a research or policy context to positively influence behaviour Understanding of the widening participation agenda and/or the role of higher education in social mobility We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community. We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's. As part of this commitment to equality, diversity and inclusion and through this appointment process, it is our aim to develop candidate pools that include applicants from all backgrounds and communities. We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible. To find out how our managers will review your application, please take a look at our How we Recruit pages. Closing date: 1 April 2026. Interviews are due to be held on 9 - 10 April 2026.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Indirect Tax business continues to grow at a rapid pace. Indirect Taxes raise significant revenues for governments globally and gain increasing focus from tax authorities, the media and the public. For you it's the chance to hone your tax technical, project management and client service skills with interesting and complex assignments to help clients of all sizes succeed. The team comprises a mix of 'home-grown' (including at partner level) and externally recruited talent. This strength and diversity of knowledge and experience creates an environment where our team can bring fresh thinking and a varied perspective to every project, enabling us to deliver creative, commercial and robust solutions for our clients. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable taking responsibility for your own client portfolio as well as working as part of a team to develop colleagues and drive the wider business aims. You will be part of a local team, supported by two Senior Managers, a Director and a Partner but given the autonomy and time to develop your personal business as part of that team. You'll be someone with: Significant technical understanding of and previous experience within UK VAT. In-depth knowledge of recent key updates and areas of focus within UK VAT Responsibility to build, manage and develop your advisory portfolio, supported by the Partner and Director. Confidence to build an internal and external network in the local area to drive new business opportunities Ability to actively seek opportunities for selling new services to existing clients Experience of leading engagement with HMRC for clients Experience and credibility when dealing with client senior management An understanding of the regulatory and risk environment in which ICAEW regulated professional services firms operate CTA and/or ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Mar 02, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Indirect Tax business continues to grow at a rapid pace. Indirect Taxes raise significant revenues for governments globally and gain increasing focus from tax authorities, the media and the public. For you it's the chance to hone your tax technical, project management and client service skills with interesting and complex assignments to help clients of all sizes succeed. The team comprises a mix of 'home-grown' (including at partner level) and externally recruited talent. This strength and diversity of knowledge and experience creates an environment where our team can bring fresh thinking and a varied perspective to every project, enabling us to deliver creative, commercial and robust solutions for our clients. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable taking responsibility for your own client portfolio as well as working as part of a team to develop colleagues and drive the wider business aims. You will be part of a local team, supported by two Senior Managers, a Director and a Partner but given the autonomy and time to develop your personal business as part of that team. You'll be someone with: Significant technical understanding of and previous experience within UK VAT. In-depth knowledge of recent key updates and areas of focus within UK VAT Responsibility to build, manage and develop your advisory portfolio, supported by the Partner and Director. Confidence to build an internal and external network in the local area to drive new business opportunities Ability to actively seek opportunities for selling new services to existing clients Experience of leading engagement with HMRC for clients Experience and credibility when dealing with client senior management An understanding of the regulatory and risk environment in which ICAEW regulated professional services firms operate CTA and/or ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, its our purpose.Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in peoples lives. It takes empathy, precision, and a strong sense of partnershipand thats exactly what youll find here. Were a team of fast-paced fixers, empathetic experts, and outcomes drivers people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, youll play a vital role in helping businesses and individuals move forward with confidence.Here, youll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when youre here, youre part of something bigger. Youre part of a team that shows up, stands together, and leads with purpose. Overview Werelooking for a Claims Adjuster to join our Casualty Claims team in Chelmsford. In this role,youllmanage a portfolio of claims from start to finish, ensuring our clients receive the best possible service and outcomes.Youllwork in a supportive team environment where your contributions will make a real difference. How you'll make an impact Youllhandle a variety of casualty claims, investigating and assessing their validity.Youllgather evidence, make decisions on liability and settlement amounts, and negotiate fair outcomes. Your role will involve working closely with clients, brokers, suppliers, claimants, and their representatives.Youllalsomaintainaccuraterecords and ensure claims are resolved efficiently. Every day,youllhelp people navigate challenging situations with empathy and professionalism. About You Youreproactive, hard-working, and empathetic.Yourea great communicator who can explain complex information in simple terms, whether in writing or over the phone.Youredetail-oriented and can stay focused in a fast-paced environment. You enjoy working both independently and as part of a team. Ifyoureready to make a difference and grow your career,wedlove to hear from you. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits youll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to buy extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, well cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and its embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Dont worry, were here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If youd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as protected characteristics) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. JBRP1_UKTJ
Mar 02, 2026
Full time
Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, its our purpose.Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in peoples lives. It takes empathy, precision, and a strong sense of partnershipand thats exactly what youll find here. Were a team of fast-paced fixers, empathetic experts, and outcomes drivers people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, youll play a vital role in helping businesses and individuals move forward with confidence.Here, youll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when youre here, youre part of something bigger. Youre part of a team that shows up, stands together, and leads with purpose. Overview Werelooking for a Claims Adjuster to join our Casualty Claims team in Chelmsford. In this role,youllmanage a portfolio of claims from start to finish, ensuring our clients receive the best possible service and outcomes.Youllwork in a supportive team environment where your contributions will make a real difference. How you'll make an impact Youllhandle a variety of casualty claims, investigating and assessing their validity.Youllgather evidence, make decisions on liability and settlement amounts, and negotiate fair outcomes. Your role will involve working closely with clients, brokers, suppliers, claimants, and their representatives.Youllalsomaintainaccuraterecords and ensure claims are resolved efficiently. Every day,youllhelp people navigate challenging situations with empathy and professionalism. About You Youreproactive, hard-working, and empathetic.Yourea great communicator who can explain complex information in simple terms, whether in writing or over the phone.Youredetail-oriented and can stay focused in a fast-paced environment. You enjoy working both independently and as part of a team. Ifyoureready to make a difference and grow your career,wedlove to hear from you. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits youll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to buy extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, well cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and its embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Dont worry, were here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If youd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as protected characteristics) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. JBRP1_UKTJ
The UKs Largest Dress Specialists is looking for a highly capable and discreet Office Manager/PA to support its award-winning female CEO! This is a full-time role, working 40 hours a week, offering a salary of up to £40,000 per annum. We also offer a fantastic range of benefits including: Flexible working opportunities 30 days annual leave, including Bank Holidays Generous staff discounts (20%) Regular company events A focus on promoting & developing staff within the company, with a focus on career progression. Company trips Staff recognition and reward evenings A vibrant team culture What youll be doing as Office Manager/PA: This is a pivotal role for a proactive and high-calibre professional who thrives in a fast-paced, ever- changing environment. You will be providing seamless, dynamic support to the CEO, across both her business & private life. This role is primarily based at our Shopping Venue & HQ Branston, Lincoln with the scope for some hybrid working. Some of your key responsibilities will include: Office Management & HR Administration Oversee daily operations across both sites & offices, liaising with service providers i.e. mobile phones, IT, to ensure efficiency & high standards are met. Coordinate HR processes including recruitment, onboarding, training, inductions, uniforms, and staff records. Manage site appearance, health & safety, maintenance, and callouts. Oversee company ordering, budgeting, supplies, PCL management, and communication across the business. Executive & PA Support Act as the first point of contact and trusted gatekeeper for the CEO. Manage an ever-changing diary with precision & foresight. Arrange complex travel, visas, air miles and including complex UK & international itineraries. Research and compile information from briefs, producing clear, well-structured documents and presentations for CEO review. Provide discreet support for personal and social engagements. Run errands, source items, and fulfil ad-hoc requests efficiently and tactfully. Household & Lifestyle Management Manage CEO personal administration including purchasing, expenses, contracts & supplier coordination for the CEO. Handle personal administration with the highest level of discretion & care. Were looking for an Office Manager/PA with: Previous experience as a PA, EA, or Office Manager supporting a senior executive or high- profile individual. Impeccable organisational & time management skills, able to juggle competing priorities with ease. A confident & strong communicator, able to liaise effectively at all levels and make things happen across business functions. Tech-savvy & confident across digital platforms & Microsoft Office Adaptable, calm under pressure, & able to thrive when plans change at short notice. Naturally discreet and trustworthy Full UK Driving Licence This is a fantastic opportunity to join us! We are winners of UK Employer of the Year 2025, Most Inspiring Businesswoman 2025, Best Business 2022, Businessperson of the Year 2023, the Women in Business Awards & Prom Queen on Channel 5. We were also named as one of the UKs Top 100 fastest growing female-led companies in 2023. We are one of the best- paying companies in the Lincoln area and there are many opportunities for ongoing promotion. To join the team as Office Manager/PA, please click apply online and upload an updated copy of your CV along with a covering letter. The cover letter MUST include why you would be suitable to join our award-winning team, why you believe you are perfect for this job. Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to. JBRP1_UKTJ
Mar 02, 2026
Full time
The UKs Largest Dress Specialists is looking for a highly capable and discreet Office Manager/PA to support its award-winning female CEO! This is a full-time role, working 40 hours a week, offering a salary of up to £40,000 per annum. We also offer a fantastic range of benefits including: Flexible working opportunities 30 days annual leave, including Bank Holidays Generous staff discounts (20%) Regular company events A focus on promoting & developing staff within the company, with a focus on career progression. Company trips Staff recognition and reward evenings A vibrant team culture What youll be doing as Office Manager/PA: This is a pivotal role for a proactive and high-calibre professional who thrives in a fast-paced, ever- changing environment. You will be providing seamless, dynamic support to the CEO, across both her business & private life. This role is primarily based at our Shopping Venue & HQ Branston, Lincoln with the scope for some hybrid working. Some of your key responsibilities will include: Office Management & HR Administration Oversee daily operations across both sites & offices, liaising with service providers i.e. mobile phones, IT, to ensure efficiency & high standards are met. Coordinate HR processes including recruitment, onboarding, training, inductions, uniforms, and staff records. Manage site appearance, health & safety, maintenance, and callouts. Oversee company ordering, budgeting, supplies, PCL management, and communication across the business. Executive & PA Support Act as the first point of contact and trusted gatekeeper for the CEO. Manage an ever-changing diary with precision & foresight. Arrange complex travel, visas, air miles and including complex UK & international itineraries. Research and compile information from briefs, producing clear, well-structured documents and presentations for CEO review. Provide discreet support for personal and social engagements. Run errands, source items, and fulfil ad-hoc requests efficiently and tactfully. Household & Lifestyle Management Manage CEO personal administration including purchasing, expenses, contracts & supplier coordination for the CEO. Handle personal administration with the highest level of discretion & care. Were looking for an Office Manager/PA with: Previous experience as a PA, EA, or Office Manager supporting a senior executive or high- profile individual. Impeccable organisational & time management skills, able to juggle competing priorities with ease. A confident & strong communicator, able to liaise effectively at all levels and make things happen across business functions. Tech-savvy & confident across digital platforms & Microsoft Office Adaptable, calm under pressure, & able to thrive when plans change at short notice. Naturally discreet and trustworthy Full UK Driving Licence This is a fantastic opportunity to join us! We are winners of UK Employer of the Year 2025, Most Inspiring Businesswoman 2025, Best Business 2022, Businessperson of the Year 2023, the Women in Business Awards & Prom Queen on Channel 5. We were also named as one of the UKs Top 100 fastest growing female-led companies in 2023. We are one of the best- paying companies in the Lincoln area and there are many opportunities for ongoing promotion. To join the team as Office Manager/PA, please click apply online and upload an updated copy of your CV along with a covering letter. The cover letter MUST include why you would be suitable to join our award-winning team, why you believe you are perfect for this job. Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to. JBRP1_UKTJ
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons BDO's Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you're looking for exposure and the chance to make an impact, you're looking in the right place. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. We are looking for someone with; An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues Project and staff management experience Ability to manage a substantial client portfolio profitably whilst being able to actively seek opportunities for developing new clients and for selling new services to existing clients. Ability to provide Tax compliance and advisory services to a wide range of clients using resource from a shared service team or via technology tools. Experience of managing a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Understanding of potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person. Guide and supervise less experienced colleagues, proving support, training and mentoring where appropriate. Experience of leading complex projects Educated to degree level and/or CTA and/or ACA qualified or equivalent. Demonstrable post qualified experience You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Mar 02, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons BDO's Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you're looking for exposure and the chance to make an impact, you're looking in the right place. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. We are looking for someone with; An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues Project and staff management experience Ability to manage a substantial client portfolio profitably whilst being able to actively seek opportunities for developing new clients and for selling new services to existing clients. Ability to provide Tax compliance and advisory services to a wide range of clients using resource from a shared service team or via technology tools. Experience of managing a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Understanding of potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person. Guide and supervise less experienced colleagues, proving support, training and mentoring where appropriate. Experience of leading complex projects Educated to degree level and/or CTA and/or ACA qualified or equivalent. Demonstrable post qualified experience You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons BDO's Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you're looking for exposure and the chance to make an impact, you're looking in the right place Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Role Overview This role will provide Tax compliance and advisory services to a wide range of corporate and owner managed clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of clients. You will also provide assistance to Director/Partners in both client work and in the management of the group and on occasions the practice. Will be involved in special assignments on an ad hoc basis. A key part of the role requires the individual to actively seek, and keep the Partner informed about, any new business opportunities arising on existing and new clients. Responsibilities To act as a key point of contact within the firm for the client, together with the Senior Manager/Partner. This will involve responding quickly to, as well as anticipating, client requests/needs, keeping clients informed of progress in relation to all aspects of the service provided, and maintaining regular contact with clients There will be an expectation that you will take full responsibility for project delivery on their portfolio Manage a portfolio of clients including control of billings and cash collection within the firms criteria Review of work prepared by more junior members of staff Liaise with HMRC To ensure assignments are completed within agreed budgets and keep client/Partner informed of overruns and plan staff assignments in order to give an appropriate spread of experience Ensure that the firm's quality control procedures are adhered to including second partner review Identify risk and technical matters, as well as selling opportunities, to the Partner/ Senior Manager/Manager, whilst exercising judgement within agreed parameters. Requirements Educated to degree level, and/or CTA and/or ACA qualified or equivalent Guide and supervise less experienced colleagues. Support, train, mentor and advise others in own area. Challenge current practice - driving improvements and championing change. Take personal responsibility for own decisions and actions and those of others. Lead projects of limited scale or complexity You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Mar 02, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons BDO's Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you're looking for exposure and the chance to make an impact, you're looking in the right place Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Role Overview This role will provide Tax compliance and advisory services to a wide range of corporate and owner managed clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of clients. You will also provide assistance to Director/Partners in both client work and in the management of the group and on occasions the practice. Will be involved in special assignments on an ad hoc basis. A key part of the role requires the individual to actively seek, and keep the Partner informed about, any new business opportunities arising on existing and new clients. Responsibilities To act as a key point of contact within the firm for the client, together with the Senior Manager/Partner. This will involve responding quickly to, as well as anticipating, client requests/needs, keeping clients informed of progress in relation to all aspects of the service provided, and maintaining regular contact with clients There will be an expectation that you will take full responsibility for project delivery on their portfolio Manage a portfolio of clients including control of billings and cash collection within the firms criteria Review of work prepared by more junior members of staff Liaise with HMRC To ensure assignments are completed within agreed budgets and keep client/Partner informed of overruns and plan staff assignments in order to give an appropriate spread of experience Ensure that the firm's quality control procedures are adhered to including second partner review Identify risk and technical matters, as well as selling opportunities, to the Partner/ Senior Manager/Manager, whilst exercising judgement within agreed parameters. Requirements Educated to degree level, and/or CTA and/or ACA qualified or equivalent Guide and supervise less experienced colleagues. Support, train, mentor and advise others in own area. Challenge current practice - driving improvements and championing change. Take personal responsibility for own decisions and actions and those of others. Lead projects of limited scale or complexity You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Consensus Support Services Limited
Nelson, Lancashire
Consensus is not just a care provider - we're a community of amazing people dedicated to inspiring and empowering people with learning disabilities, autism, and complex needs. If you're looking for a career where you can make a meaningful difference in the lives of others, then this may be the job for you. Role: Deputy Manager Salary: £30,908.80 - £31,532.80 per annum Service: Pendle Gardens, BB9 6PY Your Benefits Consensus is a certified Great Place to Work , as well as being one of the UK's Best Workplaces for Women, Development, and Wellbeing in 2025. Here's just a small selection of the benefits you'll enjoy: Career Ladder: Our dedicated career ladder provides clear opportunities for your future progression. Learning & Development: Support your personal and professional growth with training and qualifications to enable you to achieve your full potential. Financial Benefits: Life Assurance of twice your annual basic salary. Withdraw a percentage of your wages as you earn them before payday with Wagestream. Access to Discountsfrom over 150 retailers. Health & Wellbeing: From confidential telephone counselling, dedicated wellbeing support and an Employee Assistance Programme. Your Role Through understanding the needs of the people you support, you'll provide exceptional care that truly changes lives. A career with meaning, you'll also have a lot of fun, too - from helping with daily tasks to leading a team to make a difference. Provide leadership to colleagues within the team and support the Service Manager in the daily management & running of the service. Help the people we support to engage in meaningful opportunities and activities - empowering them to enjoy a great life filled with amazing experiences. Manage, deliver & lead high-quality care as part of the team using a person centred approach. Get involved in the community, support during leisure and social activities, and celebrate special occasions. Communicate appropriately, considering individual communication needs, and helping people to communicate effectively with others, too. Your Service Pendle Gardens is a unique home set in the relaxing countryside that offers the people living there the independence and freedom of their own private flat, but with plenty of communal space to share and 24/7 support to minimise risk and maximise choice. Everyone is encouraged to take an active role in the home; decorating and managing their own space, getting involved in the daily running of the house, and deciding what to put in their busy social calendars. Your Values You will already have experience in the social care sector (Senior Support Worker, Team Leader or Senior Care Assistant) but your values are most important to us. Values influence every interaction between our colleagues and the people we support. They are a promise that: We will always act with kindness. Stay committed to the people who rely on us. Embrace creativity in the way we work and grow. Next Steps Once you've applied our dedicated in-house recruitment team will call to share more about the role. The next step will be an interview in the service, where you'll meet the team and the people we support. If successful, we'll organise your Free DBS Check and references prior to confirming your start date. Your journey will then begin with a 3-day online induction, before heading to the service to get started. At Consensus, we are committed to fostering an inclusive and diverse work environment where everyone is treated with respect and dignity. We believe in equal opportunities for everyone, regardless of race, colour, gender, gender identity, sexual orientation, age, disability, national origin, religion, or any other characteristic protected by law. Join us at Consensus Support Services, where your unique perspective is valued, and every individual has the opportunity to succeed. JBRP1_UKTJ
Mar 02, 2026
Full time
Consensus is not just a care provider - we're a community of amazing people dedicated to inspiring and empowering people with learning disabilities, autism, and complex needs. If you're looking for a career where you can make a meaningful difference in the lives of others, then this may be the job for you. Role: Deputy Manager Salary: £30,908.80 - £31,532.80 per annum Service: Pendle Gardens, BB9 6PY Your Benefits Consensus is a certified Great Place to Work , as well as being one of the UK's Best Workplaces for Women, Development, and Wellbeing in 2025. Here's just a small selection of the benefits you'll enjoy: Career Ladder: Our dedicated career ladder provides clear opportunities for your future progression. Learning & Development: Support your personal and professional growth with training and qualifications to enable you to achieve your full potential. Financial Benefits: Life Assurance of twice your annual basic salary. Withdraw a percentage of your wages as you earn them before payday with Wagestream. Access to Discountsfrom over 150 retailers. Health & Wellbeing: From confidential telephone counselling, dedicated wellbeing support and an Employee Assistance Programme. Your Role Through understanding the needs of the people you support, you'll provide exceptional care that truly changes lives. A career with meaning, you'll also have a lot of fun, too - from helping with daily tasks to leading a team to make a difference. Provide leadership to colleagues within the team and support the Service Manager in the daily management & running of the service. Help the people we support to engage in meaningful opportunities and activities - empowering them to enjoy a great life filled with amazing experiences. Manage, deliver & lead high-quality care as part of the team using a person centred approach. Get involved in the community, support during leisure and social activities, and celebrate special occasions. Communicate appropriately, considering individual communication needs, and helping people to communicate effectively with others, too. Your Service Pendle Gardens is a unique home set in the relaxing countryside that offers the people living there the independence and freedom of their own private flat, but with plenty of communal space to share and 24/7 support to minimise risk and maximise choice. Everyone is encouraged to take an active role in the home; decorating and managing their own space, getting involved in the daily running of the house, and deciding what to put in their busy social calendars. Your Values You will already have experience in the social care sector (Senior Support Worker, Team Leader or Senior Care Assistant) but your values are most important to us. Values influence every interaction between our colleagues and the people we support. They are a promise that: We will always act with kindness. Stay committed to the people who rely on us. Embrace creativity in the way we work and grow. Next Steps Once you've applied our dedicated in-house recruitment team will call to share more about the role. The next step will be an interview in the service, where you'll meet the team and the people we support. If successful, we'll organise your Free DBS Check and references prior to confirming your start date. Your journey will then begin with a 3-day online induction, before heading to the service to get started. At Consensus, we are committed to fostering an inclusive and diverse work environment where everyone is treated with respect and dignity. We believe in equal opportunities for everyone, regardless of race, colour, gender, gender identity, sexual orientation, age, disability, national origin, religion, or any other characteristic protected by law. Join us at Consensus Support Services, where your unique perspective is valued, and every individual has the opportunity to succeed. JBRP1_UKTJ
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview Our Risk Advisory Services (RAS) team helps organisations understand, manage and respond to risk in an increasingly complex and fast moving environment. We work with a diverse portfolio of clients across the commercial and not for profit sectors, providing assurance and advisory support that strengthens governance, enhances controls and drives better decision making. As part of the team, you'll work on a wide range of internal audit, risk and advisory engagements, gaining exposure to different industries, business models and operating environments. You'll collaborate closely with colleagues across the firm, applying innovative approaches, data analytics and professional judgement to deliver insights that add real value for our clients. As a Senior Executive within Risk & Advisory Services (RAS), you will play an important role in delivering high quality internal audit, assurance and advisory services to our clients. You will work as a senior member of engagement teams, taking responsibility for defined areas of delivery while collaborating closely with Managers, Senior Managers, Directors and Partners. You will be hands on in the execution of engagements, building strong technical capability, developing professional judgement, and supporting the effective delivery of engagements. Alongside this, you will act as a role model for junior team members, helping to build a high performing and collaborative team environment. You'll be someone with: An inquisitive and proactive mindset, with the confidence to challenge constructively, think critically about risks and controls, and contribute ideas that enhance audit quality and ways of working. A recognised professional qualification (e.g. ACA, ACCA, CIA, CMIIA/MIIA, CCAB or equivalent), with relevant experience in risk management, internal audit and systems / controls testing. Awareness of compliance, legislative and wider market issues relevant to client organisations, and the ability to consider these when identifying risks and audit findings. Strong analytical and problem solving skills, with the ability to evaluate evidence, interpret data and support clear, well reasoned conclusions. Effective written and verbal communication skills, with the confidence to engage professionally with clients and colleagues and to explain issues clearly. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Mar 02, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview Our Risk Advisory Services (RAS) team helps organisations understand, manage and respond to risk in an increasingly complex and fast moving environment. We work with a diverse portfolio of clients across the commercial and not for profit sectors, providing assurance and advisory support that strengthens governance, enhances controls and drives better decision making. As part of the team, you'll work on a wide range of internal audit, risk and advisory engagements, gaining exposure to different industries, business models and operating environments. You'll collaborate closely with colleagues across the firm, applying innovative approaches, data analytics and professional judgement to deliver insights that add real value for our clients. As a Senior Executive within Risk & Advisory Services (RAS), you will play an important role in delivering high quality internal audit, assurance and advisory services to our clients. You will work as a senior member of engagement teams, taking responsibility for defined areas of delivery while collaborating closely with Managers, Senior Managers, Directors and Partners. You will be hands on in the execution of engagements, building strong technical capability, developing professional judgement, and supporting the effective delivery of engagements. Alongside this, you will act as a role model for junior team members, helping to build a high performing and collaborative team environment. You'll be someone with: An inquisitive and proactive mindset, with the confidence to challenge constructively, think critically about risks and controls, and contribute ideas that enhance audit quality and ways of working. A recognised professional qualification (e.g. ACA, ACCA, CIA, CMIIA/MIIA, CCAB or equivalent), with relevant experience in risk management, internal audit and systems / controls testing. Awareness of compliance, legislative and wider market issues relevant to client organisations, and the ability to consider these when identifying risks and audit findings. Strong analytical and problem solving skills, with the ability to evaluate evidence, interpret data and support clear, well reasoned conclusions. Effective written and verbal communication skills, with the confidence to engage professionally with clients and colleagues and to explain issues clearly. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Head of Operations - College of Social Sciences - 106721 - Grade 8 United Kingdom Be the First to Apply Job Description College of Social Sciences Location: University of Birmingham, Edgbaston, Birmingham UK Full time starting salary is normally in the range £47,389 to £56,535 with potential progression once in post to £63,606 Grade: 8 Full Time, Fixed Term contract up to June 2027 Closing date: 10th February 2026 Interview date:24th February 2026 This role is also open as an internal secondment opportunity which would need to be agreed by your current line manager. Previous applicants need not apply. Our offer to you People are at the heart of what we are and do. The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, andweare equally proud to be recognised as a leading global university.We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success. We are committed to helping the people who work here todevelopthrough our sector-leading Birmingham Professional programmewhichprovides allprofessionalservices staff with development opportunities and the encouragement to reach their full potential.With almost 5,000professionalservices jobs in a wide-range of functionsin Edgbaston andin our campus inDubai, there are plenty of opportunities foryou to be able to develop yourcareer at the University. We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate.We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are,and how we work. Supporting our people to achieve a healthy work/life balance is important both to our employees andtothe success of the University and, depending on the role, we offer avarietyof flexible working arrangements. We therefore welcome discussions on all forms of flexible working.In addition, you will receive a generous package of benefits including 40 dayspaid holidaya year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries. The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site.On campus we have a state-of-the-art sports centre with pool, shops,places to eat and drink,our own art gallery, museum and botanical gardens. Based across our world-class campuses in Birmingham and Dubai, the College of Social Sciences (CoSS) is a global, diverse, and inclusive community of currently more than 12,500 students, 900 academics, and 300professional services staff. We are committed to our strategic goal of driving social change for a fairer and more sustainable world. Our staff and students benefit from being in communities with rich cultures and contribute to the regional and global workforce and economy. Our four schools - Business, Education, Government, and Social Policy and Society - are in the vanguard of innovative and impactful research and teaching across social science. This role would be based in the School of Social Policy and Society. The School delivers a suite of undergraduate, postgraduate, professional, and executive education programmes to a diverse and international student population. We undertake research that matters, collaborating with our research partners from the private, public and third sectors from across the world. Role Summary The Head of Operations (HoOp) plays a key role in supporting the Head of School to deliver on University, College and School strategy. The role balances strategic thinking with delivering operational excellence through leadership of the professional services teams, frequently requiring the post-holder to translate complex strategy into operational plans. Reporting into the College Director of Operations HoOps are key members of the School Strategic Management team, College Professional Services Strategic Leadership Team (PSSLT), and College Management Network. The HoOp role is a College role, based locally within a School, and part of a team of senior professional services leads within the College.Flexibility is a key aspect of this position, with occasional cover and support to other Schools within the College based on operational demand and business need The HoOp will be required to work strategically with excellent communication and leadership skills, significant operational experience, and a commitment to continuous improvement of excellent service delivery through a collaborative and inclusive approach. Main Duties Leadership Provide the Head of School with exceptional leadership support in order to ensure both the School's strategic and operational priorities are delivered to a high standard. Work effectively with the School's Senior Management Team (SMT), translating strategy into practice, and ensuring clear communication or the School's priorities to professional services teams. Lead and manage professional services staff in the school to ensure effective, positive working relationships at all levels, both directly and through working with interim and matrix managers. Lead staff through periods of change, communicating a clear and positive vision and acting as a role model. Ongoing development and support for direct reports through coaching and training, both formal and informal. Developing teams that consistently embody and demonstrate the University values, and an ability to lead by example. Working with senior Professional Services colleagues across the College, lead on the continuous improvement of operational service delivery. Strategic and Operational Work in partnership with College Business Partners (as appropriate) to support the Head of School, in developing the School's Strategy in the context of the CoSS 2030 and the University Strategic Framework. Engagement with strategic initiatives, including with external partners, ensuring that the required professional services contribution is made. Work as part of the College Professional Services Strategic Leadership Team to provide a critical link between University Professional Services, College and School. Balance local needs with overarching University and College objectives and ensure that practices are aligned wherever possible, ensuring the delivery of an outstanding student and academic experience. Work closely with the College Finance Team, Head of School to understand the school's operational budget and support in year financial planning processes Oversee the School Operations Team's day-to-day management of operations within the School, including facilities management, security, maintenance, administrative services and ensuring that the School has appropriate health and safety procedures in place. Governance and Compliance Support the Head of School in ensuring that the School has robust governance and decision making structures that are fully aligned with those at College and University level. Lead role in understanding requirements for compliance with accreditation and regulatory bodies as relevant to the School, and responsibility for operational aspects. Ensure that the School's committees are supported to a high standard and ensure that decisions made are communicated and followed up as appropriate. To take the lead on ensuring that the School complies with University Regulations, all other University policies, procedures and guidelines, relevant legislation. HR Management Ensure appropriate HR strategies and procedures are in place for school members of staff to include induction, succession planning, training and development, performance management and review and reward mechanisms, working with College HR staff as appropriate to ensure compliance with University policy and procedures and relevant legislation. Recruit, train, and supervise professional services staff, promoting professional development and high performance. Conduct regular performance reviews and address staff concerns. Lead School HR processes by liaising with internal colleagues and external stakeholders, managing staffing requests, drafting business cases (CPAG) and job descriptions, and overseeing fixed-term contract staff activities in partnership with HR. Technology and Innovation Utilise technology to enhance operational efficiency and service delivery, including automation. Oversee the implementation of new systems and processes. Equity, Diversity and Belonging Actively promote equality, diversity and belongingacting as a role model and fostering an inclusive working culture Citizenship and collaboration Develop effective working relationships with the other Heads of Operations and professional services colleagues across the University. Take on projects as requested by the College Director of Operations for the benefit of the wider College and University. As a Birmingham Professional at the University of Birmingham, you are expected to support key university activities and projects, for example, graduations, confirmation and clearing, and other key events and to work flexibly across the University if required. This role may require occasional reassignment to other Schools based on operational demand and business need. . click apply for full job details
Mar 02, 2026
Full time
Head of Operations - College of Social Sciences - 106721 - Grade 8 United Kingdom Be the First to Apply Job Description College of Social Sciences Location: University of Birmingham, Edgbaston, Birmingham UK Full time starting salary is normally in the range £47,389 to £56,535 with potential progression once in post to £63,606 Grade: 8 Full Time, Fixed Term contract up to June 2027 Closing date: 10th February 2026 Interview date:24th February 2026 This role is also open as an internal secondment opportunity which would need to be agreed by your current line manager. Previous applicants need not apply. Our offer to you People are at the heart of what we are and do. The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, andweare equally proud to be recognised as a leading global university.We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success. We are committed to helping the people who work here todevelopthrough our sector-leading Birmingham Professional programmewhichprovides allprofessionalservices staff with development opportunities and the encouragement to reach their full potential.With almost 5,000professionalservices jobs in a wide-range of functionsin Edgbaston andin our campus inDubai, there are plenty of opportunities foryou to be able to develop yourcareer at the University. We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate.We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are,and how we work. Supporting our people to achieve a healthy work/life balance is important both to our employees andtothe success of the University and, depending on the role, we offer avarietyof flexible working arrangements. We therefore welcome discussions on all forms of flexible working.In addition, you will receive a generous package of benefits including 40 dayspaid holidaya year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries. The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site.On campus we have a state-of-the-art sports centre with pool, shops,places to eat and drink,our own art gallery, museum and botanical gardens. Based across our world-class campuses in Birmingham and Dubai, the College of Social Sciences (CoSS) is a global, diverse, and inclusive community of currently more than 12,500 students, 900 academics, and 300professional services staff. We are committed to our strategic goal of driving social change for a fairer and more sustainable world. Our staff and students benefit from being in communities with rich cultures and contribute to the regional and global workforce and economy. Our four schools - Business, Education, Government, and Social Policy and Society - are in the vanguard of innovative and impactful research and teaching across social science. This role would be based in the School of Social Policy and Society. The School delivers a suite of undergraduate, postgraduate, professional, and executive education programmes to a diverse and international student population. We undertake research that matters, collaborating with our research partners from the private, public and third sectors from across the world. Role Summary The Head of Operations (HoOp) plays a key role in supporting the Head of School to deliver on University, College and School strategy. The role balances strategic thinking with delivering operational excellence through leadership of the professional services teams, frequently requiring the post-holder to translate complex strategy into operational plans. Reporting into the College Director of Operations HoOps are key members of the School Strategic Management team, College Professional Services Strategic Leadership Team (PSSLT), and College Management Network. The HoOp role is a College role, based locally within a School, and part of a team of senior professional services leads within the College.Flexibility is a key aspect of this position, with occasional cover and support to other Schools within the College based on operational demand and business need The HoOp will be required to work strategically with excellent communication and leadership skills, significant operational experience, and a commitment to continuous improvement of excellent service delivery through a collaborative and inclusive approach. Main Duties Leadership Provide the Head of School with exceptional leadership support in order to ensure both the School's strategic and operational priorities are delivered to a high standard. Work effectively with the School's Senior Management Team (SMT), translating strategy into practice, and ensuring clear communication or the School's priorities to professional services teams. Lead and manage professional services staff in the school to ensure effective, positive working relationships at all levels, both directly and through working with interim and matrix managers. Lead staff through periods of change, communicating a clear and positive vision and acting as a role model. Ongoing development and support for direct reports through coaching and training, both formal and informal. Developing teams that consistently embody and demonstrate the University values, and an ability to lead by example. Working with senior Professional Services colleagues across the College, lead on the continuous improvement of operational service delivery. Strategic and Operational Work in partnership with College Business Partners (as appropriate) to support the Head of School, in developing the School's Strategy in the context of the CoSS 2030 and the University Strategic Framework. Engagement with strategic initiatives, including with external partners, ensuring that the required professional services contribution is made. Work as part of the College Professional Services Strategic Leadership Team to provide a critical link between University Professional Services, College and School. Balance local needs with overarching University and College objectives and ensure that practices are aligned wherever possible, ensuring the delivery of an outstanding student and academic experience. Work closely with the College Finance Team, Head of School to understand the school's operational budget and support in year financial planning processes Oversee the School Operations Team's day-to-day management of operations within the School, including facilities management, security, maintenance, administrative services and ensuring that the School has appropriate health and safety procedures in place. Governance and Compliance Support the Head of School in ensuring that the School has robust governance and decision making structures that are fully aligned with those at College and University level. Lead role in understanding requirements for compliance with accreditation and regulatory bodies as relevant to the School, and responsibility for operational aspects. Ensure that the School's committees are supported to a high standard and ensure that decisions made are communicated and followed up as appropriate. To take the lead on ensuring that the School complies with University Regulations, all other University policies, procedures and guidelines, relevant legislation. HR Management Ensure appropriate HR strategies and procedures are in place for school members of staff to include induction, succession planning, training and development, performance management and review and reward mechanisms, working with College HR staff as appropriate to ensure compliance with University policy and procedures and relevant legislation. Recruit, train, and supervise professional services staff, promoting professional development and high performance. Conduct regular performance reviews and address staff concerns. Lead School HR processes by liaising with internal colleagues and external stakeholders, managing staffing requests, drafting business cases (CPAG) and job descriptions, and overseeing fixed-term contract staff activities in partnership with HR. Technology and Innovation Utilise technology to enhance operational efficiency and service delivery, including automation. Oversee the implementation of new systems and processes. Equity, Diversity and Belonging Actively promote equality, diversity and belongingacting as a role model and fostering an inclusive working culture Citizenship and collaboration Develop effective working relationships with the other Heads of Operations and professional services colleagues across the University. Take on projects as requested by the College Director of Operations for the benefit of the wider College and University. As a Birmingham Professional at the University of Birmingham, you are expected to support key university activities and projects, for example, graduations, confirmation and clearing, and other key events and to work flexibly across the University if required. This role may require occasional reassignment to other Schools based on operational demand and business need. . click apply for full job details
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons BDO's Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you're looking for exposure and the chance to make an impact, you're looking in the right place. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You'll be someone with: An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues Project and staff management experience Ability to manage a substantial client portfolio profitably whilst being able to actively seek opportunities for developing new clients and for selling new services to existing clients Experience of dealing with client senior management Educated to degree level and/or CTA and/or ACA qualified or equivalent Demonstrable post qualified experience You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Mar 02, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons BDO's Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you're looking for exposure and the chance to make an impact, you're looking in the right place. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You'll be someone with: An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues Project and staff management experience Ability to manage a substantial client portfolio profitably whilst being able to actively seek opportunities for developing new clients and for selling new services to existing clients Experience of dealing with client senior management Educated to degree level and/or CTA and/or ACA qualified or equivalent Demonstrable post qualified experience You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
About Toynbee Hall Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive. Job purpose To act as the organisation s lead professional for complaint handling and quality improvement across all Advice Services. To ensure the effective resolution of client complaints by maintaining expert knowledge of regulated advice and delivering excellent customer service. Provide regulatory insights in team discussions on MHCBS and Regulation 17 creditor challenges. Analyse complaint trends and produce reports to establish consistent processes that enhance service quality, accountability, learning, and continuous improvement. To support the Head of Quality and Compliance in ensuring Toynbee Hall s advice services remain fully compliant with FCA, MaPS, and internal quality standards. Key Responsibilities Complaints and Challenge Management Lead the end-to-end management of all client complaints, overseeing first-stage advice service resolutions and directly managing escalated complaints, while contributing regulatory insight to team discussions on MHCBS and Regulation 17 creditor challenges. Ensure timely, accurate, and fair resolution in accordance with FCA and MaPS complaint-handling procedures. Act as the organisational escalation point for complex or high-risk advice-related complaints, including cases involving direct client or creditor challenges under MHCBS and Regulation 17 Liaise with external stakeholders, creditors, and partners to resolve disputes and maintain strong working relationships. Maintain an accurate and auditable record of all complaints, decisions, and resolutions. Quality and Compliance Oversight Work with the Head of Quality and Compliance to monitor compliance with regulatory frameworks and internal policies. Conduct audits and case reviews to identify trends, risks, and opportunities for improvement. Support the design and implementation of quality-improvement plans, policies, and tools. Provide regular reporting to senior leadership, highlighting trends and risks across services. Continuous Improvement and Learning Translate insights from complaints and audits into practical service improvements. Collaborate with Advice Managers and Coordinators to integrate learning into casework and training. Support staff training and development on complaint handling, communication, and quality assurance. Promote a culture of transparency, fairness, and continuous learning within advice delivery teams to ensure ongoing service improvement and the highest possible standard of support for Toynbee Hall clients. Regulatory and Partnership Liaison Proactively maintain and develop knowledge of regulations, legislation, and best practice across all advice areas by engaging in relevant training, continuous learning, and professional development. Ensure complaint handling and quality monitoring comply with FCA MaPS and advice quality standards. Support preparation for audits, funder reviews, and regulatory inspections. Keep colleagues informed of relevant regulatory changes and implications for practice. General Responsibilities Adhere to Toynbee Hall s policies and procedures, including safeguarding and data protection. Promote equality, inclusion, and accessibility across all aspects of the service. Demonstrate financial efficiency and value for money. Undertake other duties as directed by the Head of Quality and Compliance or senior management. Person Specification Essential Criteria Experience and Knowledge Hold a valid Money and. Pension Service accredited qualification in debt advice A minimum of two years full time (2,220 hours) or equivalent part-time experience of delivering debt advice Demonstrates a strong understanding of advice areas, with particular expertise in FCA regulations, MaPS quality frameworks, and the Mental Health Crisis Breathing Space Regulation Significant experience managing complaints and quality processes within a regulated advice Proven experience in complaint resolution, creditor negotiation, and stakeholder management. Ability to analyse complex cases and identify systemic issues or risks. Experience developing and implementing service improvement plans. Skills and Competencies Excellent communication and influencing skills at all levels. Strong analytical, reporting, and decision-making ability. Ability to manage competing priorities and meet tight deadlines. Confidence handling sensitive and confidential information with integrity. High level of IT literacy, including CRM or case management systems. A proven commitment to continuous professional development of self and wider teams. Personal Attributes Ability to work independently and proactively without supervision. High level of professionalism and integrity. Committed to fairness, impartiality, transparency, and accountability. Calm, and solutions-focused under pressure, adopting a find a solution, no blame attitude. Collaborative and empathetic approach when dealing with clients and colleagues. Strong alignment with Toynbee Hall s values and mission Desirable Criteria Previous management or supervisory experience in a debt advice or compliance setting. Experience designing or delivering training on quality, complaints, or compliance. Knowledge of data-protection legislation and its implications for complaint management. Ability to build and maintain positive relationships with all staff members. Excellent written and verbal communication skills. Competence in handling sensitive information with discretion and maintaining confidentiality. Keeping up to date with technology and take individual responsibility for learning new technologies. Please download the full Job Description for more details. Our Benefits Package Annual Leave 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays). After 2 years: +3 extra days of leave. After 3 years: +1 additional day. After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown. Pension Standard Life Pension Scheme Employer contribution: 4%, Employee contribution: 5% Additional Perks & Support Enhanced Sick Pay for peace of mind during illness Enhanced Maternity & Paternity Leave to support growing families Employee Eyecare Vouchers to support your vision health Employee Assistance Programme for free, confidential advice and support Mental Health First Aid to ensure workplace well-being Tenancy Deposit Scheme to help secure your home Interest-Free Season Ticket Loan for cost-effective commuting Cycle to Work Scheme to promote a healthier, greener way to travel Charity Mentoring Network to support professional development and networking Westfield Health Cash Plan Perk Box
Mar 02, 2026
Full time
About Toynbee Hall Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive. Job purpose To act as the organisation s lead professional for complaint handling and quality improvement across all Advice Services. To ensure the effective resolution of client complaints by maintaining expert knowledge of regulated advice and delivering excellent customer service. Provide regulatory insights in team discussions on MHCBS and Regulation 17 creditor challenges. Analyse complaint trends and produce reports to establish consistent processes that enhance service quality, accountability, learning, and continuous improvement. To support the Head of Quality and Compliance in ensuring Toynbee Hall s advice services remain fully compliant with FCA, MaPS, and internal quality standards. Key Responsibilities Complaints and Challenge Management Lead the end-to-end management of all client complaints, overseeing first-stage advice service resolutions and directly managing escalated complaints, while contributing regulatory insight to team discussions on MHCBS and Regulation 17 creditor challenges. Ensure timely, accurate, and fair resolution in accordance with FCA and MaPS complaint-handling procedures. Act as the organisational escalation point for complex or high-risk advice-related complaints, including cases involving direct client or creditor challenges under MHCBS and Regulation 17 Liaise with external stakeholders, creditors, and partners to resolve disputes and maintain strong working relationships. Maintain an accurate and auditable record of all complaints, decisions, and resolutions. Quality and Compliance Oversight Work with the Head of Quality and Compliance to monitor compliance with regulatory frameworks and internal policies. Conduct audits and case reviews to identify trends, risks, and opportunities for improvement. Support the design and implementation of quality-improvement plans, policies, and tools. Provide regular reporting to senior leadership, highlighting trends and risks across services. Continuous Improvement and Learning Translate insights from complaints and audits into practical service improvements. Collaborate with Advice Managers and Coordinators to integrate learning into casework and training. Support staff training and development on complaint handling, communication, and quality assurance. Promote a culture of transparency, fairness, and continuous learning within advice delivery teams to ensure ongoing service improvement and the highest possible standard of support for Toynbee Hall clients. Regulatory and Partnership Liaison Proactively maintain and develop knowledge of regulations, legislation, and best practice across all advice areas by engaging in relevant training, continuous learning, and professional development. Ensure complaint handling and quality monitoring comply with FCA MaPS and advice quality standards. Support preparation for audits, funder reviews, and regulatory inspections. Keep colleagues informed of relevant regulatory changes and implications for practice. General Responsibilities Adhere to Toynbee Hall s policies and procedures, including safeguarding and data protection. Promote equality, inclusion, and accessibility across all aspects of the service. Demonstrate financial efficiency and value for money. Undertake other duties as directed by the Head of Quality and Compliance or senior management. Person Specification Essential Criteria Experience and Knowledge Hold a valid Money and. Pension Service accredited qualification in debt advice A minimum of two years full time (2,220 hours) or equivalent part-time experience of delivering debt advice Demonstrates a strong understanding of advice areas, with particular expertise in FCA regulations, MaPS quality frameworks, and the Mental Health Crisis Breathing Space Regulation Significant experience managing complaints and quality processes within a regulated advice Proven experience in complaint resolution, creditor negotiation, and stakeholder management. Ability to analyse complex cases and identify systemic issues or risks. Experience developing and implementing service improvement plans. Skills and Competencies Excellent communication and influencing skills at all levels. Strong analytical, reporting, and decision-making ability. Ability to manage competing priorities and meet tight deadlines. Confidence handling sensitive and confidential information with integrity. High level of IT literacy, including CRM or case management systems. A proven commitment to continuous professional development of self and wider teams. Personal Attributes Ability to work independently and proactively without supervision. High level of professionalism and integrity. Committed to fairness, impartiality, transparency, and accountability. Calm, and solutions-focused under pressure, adopting a find a solution, no blame attitude. Collaborative and empathetic approach when dealing with clients and colleagues. Strong alignment with Toynbee Hall s values and mission Desirable Criteria Previous management or supervisory experience in a debt advice or compliance setting. Experience designing or delivering training on quality, complaints, or compliance. Knowledge of data-protection legislation and its implications for complaint management. Ability to build and maintain positive relationships with all staff members. Excellent written and verbal communication skills. Competence in handling sensitive information with discretion and maintaining confidentiality. Keeping up to date with technology and take individual responsibility for learning new technologies. Please download the full Job Description for more details. Our Benefits Package Annual Leave 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays). After 2 years: +3 extra days of leave. After 3 years: +1 additional day. After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown. Pension Standard Life Pension Scheme Employer contribution: 4%, Employee contribution: 5% Additional Perks & Support Enhanced Sick Pay for peace of mind during illness Enhanced Maternity & Paternity Leave to support growing families Employee Eyecare Vouchers to support your vision health Employee Assistance Programme for free, confidential advice and support Mental Health First Aid to ensure workplace well-being Tenancy Deposit Scheme to help secure your home Interest-Free Season Ticket Loan for cost-effective commuting Cycle to Work Scheme to promote a healthier, greener way to travel Charity Mentoring Network to support professional development and networking Westfield Health Cash Plan Perk Box
Pension Insurance Corporation ("PIC") provides secure retirement incomes through comprehensive risk management and excellence in asset and liability management, as well as exceptional customer service. Our purpose is to pay the pensions of our current and future policyholders. We achieve our purpose by setting companywide strategic objectives and driving a healthy culture based on our PIC Values of Resilient, Adaptable, and Loyal. Role purpose The role is in the Regulatory Affairs team, which sits in the Risk and Compliance function. The role of the team is to facilitate strong regulatory risk management and ensure a good understanding of regulatory risks, issues and projects across PIC. The team assist the business in ensuring that regulatory risks and issues are considered as part of relevant activity and decision making. As a result, the team works collaboratively with the business to maintain controlled risk taking which delivers long term value. The Regulatory Affairs team are the owners of PIC's regulatory strategy including being responsible for managing the relationships with the relevant UK regulators (PRA and FCA). This includes, but not limited to, management of and challenging regulatory queries and communications, as well as providing regulatory insights and advice. The team work across a variety of activities, including but not limited to first line and risk colleagues, to secure buy-in and implement improvements to systems, processes, and technology, as appropriate. This also includes: To apply knowledge and insights concerning the Regulators and how this impacts PIC and policyholders. Proactively horizon scan to identify and analysis emerging trends, regulations and policies to help anticipate future requirements and support the mitigation of risks. To deliver strong business outcomes relating to capital, profitability, the Company brand and market reputation whilst achieving positive outcomes on a consistent basis. Our Company values are expected to be reflected in the delivery and performance of every role. Specific accountabilities assigned to the role of Regulatory Risk Affairs Manager within the Risk and Compliance Function: To work with the team to continue to develop the regulatory engagement across the business to ensure PIC maintains an approach which is fit for purpose and efficient and effective. Conduct thorough analysis of regulatory change and support the team in advising the business of an appropriate course of actions. Support the team in the timing and nature of responses to regulatory activity, including queries, thematic requests, as well as relevant consultations and policy. Able to gather, interpret and use complex data to develop actionable steps that will improve processes and optimise the team activity. Manage, with the support of the team, all regulatory reporting, producing regularly and ad-hoc reporting and develop perspective/value-add commentary where needed. Taking the lead on developing and optimising the regulatory reporting, utilising new tools and technology. Ensuring reporting and data has the appropriate controls and governance in place, in line with PIC's frameworks and policies, for example appropriate ownership, agreement and record keeping. Support the strong regulatory risk culture across the PIC, and to ensure individuals and teams are aware of their obligations, including but not limited to Compliance, risk teams and the first line teams. Suggest areas of improvement and make recommendations for what the team can do to a deal with any issues identified. To work with the team to provide papers to relevant PIC Committee meetings, ensuring they are kept informed of regulatory issues, projects, forward looking activities. Support the delivery of briefings to ensure that Executive and Non-Executive Directors are fully briefed on material matters being discussed with the Regulators alongside key emerging themes. To ensure accurate records of regulatory discussions and activity are maintained. To monitor regulatory communications and to work with the rest of risk and compliance and the business, to ensure we develop our processes to maintain ongoing compliance with changing regulations rules and expectations. Knowledge Knowledge of UK financial services regulations and regulators Must be willing and able to develop knowledge of PICs business processes, standards, policies and procedures; alongside maintaining broad relevant legal, regulatory and industry requirements Skills Strong organisational skills Strong working knowledge of MS Office packages, including Power BI and other IT tools. Strong communication skills, including written and oral communications Ability to be flexible and prioritise work to meet all relevant deadlines Ability to work within defined procedures as set out by functional teams Ability to consider regulation and apply this in day-to-day work Experience Experience of working on regulatory or risk issues Experience of working with a variety of business stakeholders Experience/knowledge in project management planning and support Insurance sector experience is desirable DE&I at PIC At PIC, we believe that true innovation stems from embracing diverse perspectives, backgrounds and experiences. We are committed to building a workplace where every individual, regardless of race, gender identity, sexual orientation, disability, age, religion, or socio-economic background, feels valued, heard and empowered to succeed. We hold ourselves accountable through ongoing initiatives, such as inclusive hiring practices, and equitable career development opportunities that support belonging and community. While we're proud of our progress, we recognise there's work ahead, and we remain dedicated to listening, learning and evolving together. In addition to a competitive base salary and the opportunity to participate in our annual, performance-related bonus plan, upon joining us here at Pension Insurance Corporation, you will get access to some great benefits, including private medical insurance, 28 days' annual leave (excluding bank holidays), a generous pension scheme and much more.
Mar 02, 2026
Full time
Pension Insurance Corporation ("PIC") provides secure retirement incomes through comprehensive risk management and excellence in asset and liability management, as well as exceptional customer service. Our purpose is to pay the pensions of our current and future policyholders. We achieve our purpose by setting companywide strategic objectives and driving a healthy culture based on our PIC Values of Resilient, Adaptable, and Loyal. Role purpose The role is in the Regulatory Affairs team, which sits in the Risk and Compliance function. The role of the team is to facilitate strong regulatory risk management and ensure a good understanding of regulatory risks, issues and projects across PIC. The team assist the business in ensuring that regulatory risks and issues are considered as part of relevant activity and decision making. As a result, the team works collaboratively with the business to maintain controlled risk taking which delivers long term value. The Regulatory Affairs team are the owners of PIC's regulatory strategy including being responsible for managing the relationships with the relevant UK regulators (PRA and FCA). This includes, but not limited to, management of and challenging regulatory queries and communications, as well as providing regulatory insights and advice. The team work across a variety of activities, including but not limited to first line and risk colleagues, to secure buy-in and implement improvements to systems, processes, and technology, as appropriate. This also includes: To apply knowledge and insights concerning the Regulators and how this impacts PIC and policyholders. Proactively horizon scan to identify and analysis emerging trends, regulations and policies to help anticipate future requirements and support the mitigation of risks. To deliver strong business outcomes relating to capital, profitability, the Company brand and market reputation whilst achieving positive outcomes on a consistent basis. Our Company values are expected to be reflected in the delivery and performance of every role. Specific accountabilities assigned to the role of Regulatory Risk Affairs Manager within the Risk and Compliance Function: To work with the team to continue to develop the regulatory engagement across the business to ensure PIC maintains an approach which is fit for purpose and efficient and effective. Conduct thorough analysis of regulatory change and support the team in advising the business of an appropriate course of actions. Support the team in the timing and nature of responses to regulatory activity, including queries, thematic requests, as well as relevant consultations and policy. Able to gather, interpret and use complex data to develop actionable steps that will improve processes and optimise the team activity. Manage, with the support of the team, all regulatory reporting, producing regularly and ad-hoc reporting and develop perspective/value-add commentary where needed. Taking the lead on developing and optimising the regulatory reporting, utilising new tools and technology. Ensuring reporting and data has the appropriate controls and governance in place, in line with PIC's frameworks and policies, for example appropriate ownership, agreement and record keeping. Support the strong regulatory risk culture across the PIC, and to ensure individuals and teams are aware of their obligations, including but not limited to Compliance, risk teams and the first line teams. Suggest areas of improvement and make recommendations for what the team can do to a deal with any issues identified. To work with the team to provide papers to relevant PIC Committee meetings, ensuring they are kept informed of regulatory issues, projects, forward looking activities. Support the delivery of briefings to ensure that Executive and Non-Executive Directors are fully briefed on material matters being discussed with the Regulators alongside key emerging themes. To ensure accurate records of regulatory discussions and activity are maintained. To monitor regulatory communications and to work with the rest of risk and compliance and the business, to ensure we develop our processes to maintain ongoing compliance with changing regulations rules and expectations. Knowledge Knowledge of UK financial services regulations and regulators Must be willing and able to develop knowledge of PICs business processes, standards, policies and procedures; alongside maintaining broad relevant legal, regulatory and industry requirements Skills Strong organisational skills Strong working knowledge of MS Office packages, including Power BI and other IT tools. Strong communication skills, including written and oral communications Ability to be flexible and prioritise work to meet all relevant deadlines Ability to work within defined procedures as set out by functional teams Ability to consider regulation and apply this in day-to-day work Experience Experience of working on regulatory or risk issues Experience of working with a variety of business stakeholders Experience/knowledge in project management planning and support Insurance sector experience is desirable DE&I at PIC At PIC, we believe that true innovation stems from embracing diverse perspectives, backgrounds and experiences. We are committed to building a workplace where every individual, regardless of race, gender identity, sexual orientation, disability, age, religion, or socio-economic background, feels valued, heard and empowered to succeed. We hold ourselves accountable through ongoing initiatives, such as inclusive hiring practices, and equitable career development opportunities that support belonging and community. While we're proud of our progress, we recognise there's work ahead, and we remain dedicated to listening, learning and evolving together. In addition to a competitive base salary and the opportunity to participate in our annual, performance-related bonus plan, upon joining us here at Pension Insurance Corporation, you will get access to some great benefits, including private medical insurance, 28 days' annual leave (excluding bank holidays), a generous pension scheme and much more.
The Brompton Fountain supports children's heart and lung care at Guys and St Thomas NHS Foundation Trust encompassing Royal Brompton, Harefield, St Thomas , Evelina London Children s Hospital and their partner hospitals. Based at Royal Brompton Hospital, we work with teams across all sites to ensure patients and their families receive specialised support and resources (whilst in hospital and at home), regardless of where the child is treated within the Trust network. The Family Support Officer plays a vital role in delivering compassionate, practical and emotional support to children, young people and families receiving care under the Guy s and St Thomas NHS Foundation Trust. Working closely with the Hospital Services Manager, the post-holder will help deliver high-quality charitable services, events and projects. Key objectives of the job Work closely with the Hospital Services Manager to deliver core charity support, including but not limited to researching and distributing essential items, seasonal gifts and treats. Assist with the planning, preparation and delivery of events for children and families, varying in scale from one-to-one activities to large events. Obtaining and filing photo consent forms for any photography for promotional use. Assist with the delivery and development of services specifically for bereaved families, including annual events and support projects. Assist with the upkeep of parent communal areas, including stock levels and general maintenance. Order products as directed by Hospital Services Manager Accurately recording charitable output, to be used for reporting purposes. Arranging travel and accommodation for families as part of our support services. Contribute ideas to improve services and identify unmet needs among families. Communication and representation Communication with parents and families during face to face, telephone, email and social media interactions. Act in accordance with safeguarding procedures, escalating concerns about the welfare of children or vulnerable adults to the Hospital Services Manager (or charity CEO as required) Assist with the creation of regular charity newsletters through copywriting. Act as an ambassador for the charity when attending events and activities. Additional duties Ensure that up to date written records and activity data are maintained in accordance with professional and charity standards. Comply with Charity and Trust policies including, but not limited to, current child protection policy and guidance, confidentiality, and health and safety. Respect the individuality, values, cultural and religious diversity of patients and their families, and contribute to the provision of a service sensitive to these needs. Be vigilant and aware of all stock, merchandise and resources owned by the charity. Adhere to policies and guidelines regarding money handling, as set by the CEO (including the use of bank cards/petty cash). Any other duties as may be required by the Hospital Services Manager and CEO within the competencies and scope of the post. Participate in safeguarding training and mandatory Trust/charity training. Complete merchandise sales from charity office as and when necessary. Person specification Essential Experience of working or volunteering with children, young people and families. Proven ability to deliver high-quality support in a service-driven environment. Demonstrates empathy and compassion, with the ability to discuss complex topics such as health issues, additional needs, and bereavement with sensitivity. Ability to work effectively with hospital teams and willingness to support colleagues and contribute to a positive team culture. Calm under pressure. Strong organisational skills. Experience handling sensitive information appropriately. Personal drive, energy, integrity, adaptability and responsibility. Good IT skills, including competence in Microsoft Office products. Excellent personal and communication skills, including written and spoken English. Reliable and punctual High level of attention to detail. Excellent references will be required. Enhanced DBS check will be required. Desirable Experience of working directly with children/families who have additional health needs. Experience of working or volunteering within a hospital. Experience of working within an office/admin setting. Knowledge of the NHS environment. Previous charity or third-sector experience.
Mar 02, 2026
Full time
The Brompton Fountain supports children's heart and lung care at Guys and St Thomas NHS Foundation Trust encompassing Royal Brompton, Harefield, St Thomas , Evelina London Children s Hospital and their partner hospitals. Based at Royal Brompton Hospital, we work with teams across all sites to ensure patients and their families receive specialised support and resources (whilst in hospital and at home), regardless of where the child is treated within the Trust network. The Family Support Officer plays a vital role in delivering compassionate, practical and emotional support to children, young people and families receiving care under the Guy s and St Thomas NHS Foundation Trust. Working closely with the Hospital Services Manager, the post-holder will help deliver high-quality charitable services, events and projects. Key objectives of the job Work closely with the Hospital Services Manager to deliver core charity support, including but not limited to researching and distributing essential items, seasonal gifts and treats. Assist with the planning, preparation and delivery of events for children and families, varying in scale from one-to-one activities to large events. Obtaining and filing photo consent forms for any photography for promotional use. Assist with the delivery and development of services specifically for bereaved families, including annual events and support projects. Assist with the upkeep of parent communal areas, including stock levels and general maintenance. Order products as directed by Hospital Services Manager Accurately recording charitable output, to be used for reporting purposes. Arranging travel and accommodation for families as part of our support services. Contribute ideas to improve services and identify unmet needs among families. Communication and representation Communication with parents and families during face to face, telephone, email and social media interactions. Act in accordance with safeguarding procedures, escalating concerns about the welfare of children or vulnerable adults to the Hospital Services Manager (or charity CEO as required) Assist with the creation of regular charity newsletters through copywriting. Act as an ambassador for the charity when attending events and activities. Additional duties Ensure that up to date written records and activity data are maintained in accordance with professional and charity standards. Comply with Charity and Trust policies including, but not limited to, current child protection policy and guidance, confidentiality, and health and safety. Respect the individuality, values, cultural and religious diversity of patients and their families, and contribute to the provision of a service sensitive to these needs. Be vigilant and aware of all stock, merchandise and resources owned by the charity. Adhere to policies and guidelines regarding money handling, as set by the CEO (including the use of bank cards/petty cash). Any other duties as may be required by the Hospital Services Manager and CEO within the competencies and scope of the post. Participate in safeguarding training and mandatory Trust/charity training. Complete merchandise sales from charity office as and when necessary. Person specification Essential Experience of working or volunteering with children, young people and families. Proven ability to deliver high-quality support in a service-driven environment. Demonstrates empathy and compassion, with the ability to discuss complex topics such as health issues, additional needs, and bereavement with sensitivity. Ability to work effectively with hospital teams and willingness to support colleagues and contribute to a positive team culture. Calm under pressure. Strong organisational skills. Experience handling sensitive information appropriately. Personal drive, energy, integrity, adaptability and responsibility. Good IT skills, including competence in Microsoft Office products. Excellent personal and communication skills, including written and spoken English. Reliable and punctual High level of attention to detail. Excellent references will be required. Enhanced DBS check will be required. Desirable Experience of working directly with children/families who have additional health needs. Experience of working or volunteering within a hospital. Experience of working within an office/admin setting. Knowledge of the NHS environment. Previous charity or third-sector experience.
Pension Insurance Corporation ("PIC") provides secure retirement incomes through comprehensive risk management and excellence in asset and liability management, as well as exceptional customer service. Our purpose is to pay the pensions of our current and future policyholders. We achieve our purpose by setting companywide strategic objectives and driving a healthy culture based on our PIC Values of Resilient, Adaptable, and Loyal. Role purpose The role is in the Regulatory Affairs team, which sits in the Risk and Compliance function. The role of the team is to facilitate strong regulatory risk management and ensure a good understanding of regulatory risks, issues and projects across PIC. The team assist the business in ensuring that regulatory risks and issues are considered as part of relevant activity and decision making. As a result, the team works collaboratively with the business to maintain controlled risk taking which delivers long term value. The Regulatory Affairs team are the owners of PIC's regulatory strategy including being responsible for managing the relationships with the relevant UK regulators (PRA and FCA). This includes, but not limited to, management of and challenging regulatory queries and communications, as well as providing regulatory insights and advice. The team work across a variety of activities, including but not limited to first line and risk colleagues, to secure buy-in and implement improvements to systems, processes, and technology, as appropriate. This also includes: To apply knowledge and insights concerning the Regulators and how this impacts PIC and policyholders. Proactively horizon scan to identify and analysis emerging trends, regulations and policies to help anticipate future requirements and support the mitigation of risks. To deliver strong business outcomes relating to capital, profitability, the Company brand and market reputation whilst achieving positive outcomes on a consistent basis. Specific accountabilities assigned to the role of Regulatory Risk Affairs Manager within the Risk and Compliance Function: To work with the team to continue to develop the regulatory engagement across the business to ensure PIC maintains an approach which is fit for purpose and efficient and effective. Conduct thorough analysis of regulatory change and support the team in advising the business of an appropriate course of actions. Support the team in the timing and nature of responses to regulatory activity, including queries, thematic requests, as well as relevant consultations and policy. Able to gather, interpret and use complex data to develop actionable steps that will improve processes and optimise the team activity. Manage, with the support of the team, all regulatory reporting, producing regularly and ad hoc reporting and develop perspective/value add commentary where needed. Taking the lead on developing and optimising the regulatory reporting, utilising new tools and technology. Ensuring reporting and data has the appropriate controls and governance in place, in line with PIC's frameworks and policies, for example appropriate ownership, agreement and record keeping. Support the strong regulatory risk culture across the PIC, and to ensure individuals and teams are aware of their obligations, including but not limited to Compliance, risk teams and the first line teams. Suggest areas of improvement and make recommendations for what the team can do to a deal with any issues identified. To work with the team to provide papers to relevant PIC Committee meetings, ensuring they are kept informed of regulatory issues, projects, forward looking activities. Support the delivery of briefings to ensure that Executive and Non Executive Directors are fully briefed on material matters being discussed with the Regulators alongside key emerging themes. To ensure accurate records of regulatory discussions and activity are maintained. To monitor regulatory communications and to work with the rest of risk and compliance and the business, to ensure we develop our processes to maintain ongoing compliance with changing regulations rules and expectations. Knowledge Knowledge of UK financial services regulations and regulators Must be willing and able to develop knowledge of PIC's business processes, standards, policies and procedures; alongside maintaining broad relevant legal, regulatory and industry requirements Skills Strong organisational skills Strong working knowledge of MS Office packages, including Power BI and other IT tools. Strong communication skills, including written and oral communications Ability to be flexible and prioritise work to meet all relevant deadlines Ability to work within defined procedures as set out by functional teams Ability to consider regulation and apply this in day to day work Experience Experience of working on regulatory or risk issues Experience of working with a variety of business stakeholders Experience/knowledge in project management planning and support Insurance sector experience is desirable DE&I at PIC At PIC, we believe that true innovation stems from embracing diverse perspectives, backgrounds and experiences. We are committed to building a workplace where every individual, regardless of race, gender identity, sexual orientation, disability, age, religion, or socio economic background, feels valued, heard and empowered to succeed. We hold ourselves accountable through ongoing initiatives, such as inclusive hiring practices, and equitable career development opportunities that support belonging and community. While we're proud of our progress, we recognise there's work ahead, and we remain dedicated to listening, learning and evolving together. In addition to a competitive base salary and the opportunity to participate in our annual, performance related bonus plan, upon joining us here at Pension Insurance Corporation, you will get access to some great benefits, including private medical insurance, 28 days' annual leave (excluding bank holidays), a generous pension scheme and much more.
Mar 02, 2026
Full time
Pension Insurance Corporation ("PIC") provides secure retirement incomes through comprehensive risk management and excellence in asset and liability management, as well as exceptional customer service. Our purpose is to pay the pensions of our current and future policyholders. We achieve our purpose by setting companywide strategic objectives and driving a healthy culture based on our PIC Values of Resilient, Adaptable, and Loyal. Role purpose The role is in the Regulatory Affairs team, which sits in the Risk and Compliance function. The role of the team is to facilitate strong regulatory risk management and ensure a good understanding of regulatory risks, issues and projects across PIC. The team assist the business in ensuring that regulatory risks and issues are considered as part of relevant activity and decision making. As a result, the team works collaboratively with the business to maintain controlled risk taking which delivers long term value. The Regulatory Affairs team are the owners of PIC's regulatory strategy including being responsible for managing the relationships with the relevant UK regulators (PRA and FCA). This includes, but not limited to, management of and challenging regulatory queries and communications, as well as providing regulatory insights and advice. The team work across a variety of activities, including but not limited to first line and risk colleagues, to secure buy-in and implement improvements to systems, processes, and technology, as appropriate. This also includes: To apply knowledge and insights concerning the Regulators and how this impacts PIC and policyholders. Proactively horizon scan to identify and analysis emerging trends, regulations and policies to help anticipate future requirements and support the mitigation of risks. To deliver strong business outcomes relating to capital, profitability, the Company brand and market reputation whilst achieving positive outcomes on a consistent basis. Specific accountabilities assigned to the role of Regulatory Risk Affairs Manager within the Risk and Compliance Function: To work with the team to continue to develop the regulatory engagement across the business to ensure PIC maintains an approach which is fit for purpose and efficient and effective. Conduct thorough analysis of regulatory change and support the team in advising the business of an appropriate course of actions. Support the team in the timing and nature of responses to regulatory activity, including queries, thematic requests, as well as relevant consultations and policy. Able to gather, interpret and use complex data to develop actionable steps that will improve processes and optimise the team activity. Manage, with the support of the team, all regulatory reporting, producing regularly and ad hoc reporting and develop perspective/value add commentary where needed. Taking the lead on developing and optimising the regulatory reporting, utilising new tools and technology. Ensuring reporting and data has the appropriate controls and governance in place, in line with PIC's frameworks and policies, for example appropriate ownership, agreement and record keeping. Support the strong regulatory risk culture across the PIC, and to ensure individuals and teams are aware of their obligations, including but not limited to Compliance, risk teams and the first line teams. Suggest areas of improvement and make recommendations for what the team can do to a deal with any issues identified. To work with the team to provide papers to relevant PIC Committee meetings, ensuring they are kept informed of regulatory issues, projects, forward looking activities. Support the delivery of briefings to ensure that Executive and Non Executive Directors are fully briefed on material matters being discussed with the Regulators alongside key emerging themes. To ensure accurate records of regulatory discussions and activity are maintained. To monitor regulatory communications and to work with the rest of risk and compliance and the business, to ensure we develop our processes to maintain ongoing compliance with changing regulations rules and expectations. Knowledge Knowledge of UK financial services regulations and regulators Must be willing and able to develop knowledge of PIC's business processes, standards, policies and procedures; alongside maintaining broad relevant legal, regulatory and industry requirements Skills Strong organisational skills Strong working knowledge of MS Office packages, including Power BI and other IT tools. Strong communication skills, including written and oral communications Ability to be flexible and prioritise work to meet all relevant deadlines Ability to work within defined procedures as set out by functional teams Ability to consider regulation and apply this in day to day work Experience Experience of working on regulatory or risk issues Experience of working with a variety of business stakeholders Experience/knowledge in project management planning and support Insurance sector experience is desirable DE&I at PIC At PIC, we believe that true innovation stems from embracing diverse perspectives, backgrounds and experiences. We are committed to building a workplace where every individual, regardless of race, gender identity, sexual orientation, disability, age, religion, or socio economic background, feels valued, heard and empowered to succeed. We hold ourselves accountable through ongoing initiatives, such as inclusive hiring practices, and equitable career development opportunities that support belonging and community. While we're proud of our progress, we recognise there's work ahead, and we remain dedicated to listening, learning and evolving together. In addition to a competitive base salary and the opportunity to participate in our annual, performance related bonus plan, upon joining us here at Pension Insurance Corporation, you will get access to some great benefits, including private medical insurance, 28 days' annual leave (excluding bank holidays), a generous pension scheme and much more.
