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Salesforce Administrator
Live Nation International
JOB DESCRIPTION - Salesforce ADMINISTRATOR Location: London This role is a core function within our Global IT department and will report to the Global Salesforce Team Operations Manager. This role will work in partnership with the Global Salesforce Business Analyst Team and the Global Salesforce Administrator Team. This role also requires close collaboration with the wider IT teams, which includes IT business applications, IT service delivery and IT enterprise Cloud systems. Alongside this, the role will form close partnerships and collaboration with our global business partners that utilize the Salesforce technology platform and have a requirement in the future. Another important element is the understanding and assurance that the Salesforce platform and its associated technologies are properly maintained following best practice methodologies and importantly following our global LNE data privacy and governance models, our audit and compliance policies and procedures, along with ensuring our systems are kept safe and secure, following both IT and Information Security policies.This role is supporting the existing Salesforce deployments as well as developing and enhancing systems. This role will have specific focus on moving existing operational business processes to Salesforce platform without impacting the day-to-day operations.This role is responsible for developing global Salesforce solutions using technologies such as SFDC, Heroku and J2EE. Responsibility for owning and designing of complex solution components, following all stages of the software development life cycle. Also you will be expected to provide BAU support to the global business.Handle all administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasksWork independently with members of the user community to define and document development requirements Knowledge of new & upcoming features in the Salesforce ecosystem to provide recommendations for greater efficiencies WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS) 2+ years' experience as a Salesforce Administrator Experience of standard & extensible functionality of Salesforce Sales, Service Cloud, Knowledge, Experience, Configuration, Analytics, Marketing Cloud & Pardot Salesforce Certified Administration experience Able to quickly gain a working knowledge of the teams' various software applications Business facing role: understanding and delivering on enhancement requests, supporting existing functionality.Knowledge of options and how to handle security requirements such as single sign on and data security Experience using Salesforce data tools (Data Loader, Workbench) Interest in progressing from Salesforce Administrator towards a Developer track Platform Developer I knowledge or certification considered a bonus YOU (BEHAVIOURAL SKILLS) Excellent verbal and written communication, including the ability to organize large amounts of information in a way that can be presented and easily consumed by leadership to make business decisionsAbility to lead and work in an Agile development environment Ability to travel for training, occasional team meetings, and projects ( 20% max) Ability to think clearly under pressure and flexible to change Solid analytical and problem-solving skills working with complex system, process, and data issues Time/task management and organization skills to balance competing priorities in a fast-paced environment Strong customer service skills - ability to interface effectively and establish quick credibility with enterprise business leadersWork well in a virtual team environment with strong collaboration skills We encourage candidates to apply even if they don'tlearned given there is basic understanding and internal motivation for knowledge and growth. meet all the criteria. Here at Ticketmaster, we believe that skills can be We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Recognized for seven years as a Great Place to Work(R) and named one of Fortune's World's Most Admired Companies, Live Nation Entertainment is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
Apr 03, 2026
Full time
JOB DESCRIPTION - Salesforce ADMINISTRATOR Location: London This role is a core function within our Global IT department and will report to the Global Salesforce Team Operations Manager. This role will work in partnership with the Global Salesforce Business Analyst Team and the Global Salesforce Administrator Team. This role also requires close collaboration with the wider IT teams, which includes IT business applications, IT service delivery and IT enterprise Cloud systems. Alongside this, the role will form close partnerships and collaboration with our global business partners that utilize the Salesforce technology platform and have a requirement in the future. Another important element is the understanding and assurance that the Salesforce platform and its associated technologies are properly maintained following best practice methodologies and importantly following our global LNE data privacy and governance models, our audit and compliance policies and procedures, along with ensuring our systems are kept safe and secure, following both IT and Information Security policies.This role is supporting the existing Salesforce deployments as well as developing and enhancing systems. This role will have specific focus on moving existing operational business processes to Salesforce platform without impacting the day-to-day operations.This role is responsible for developing global Salesforce solutions using technologies such as SFDC, Heroku and J2EE. Responsibility for owning and designing of complex solution components, following all stages of the software development life cycle. Also you will be expected to provide BAU support to the global business.Handle all administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasksWork independently with members of the user community to define and document development requirements Knowledge of new & upcoming features in the Salesforce ecosystem to provide recommendations for greater efficiencies WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS) 2+ years' experience as a Salesforce Administrator Experience of standard & extensible functionality of Salesforce Sales, Service Cloud, Knowledge, Experience, Configuration, Analytics, Marketing Cloud & Pardot Salesforce Certified Administration experience Able to quickly gain a working knowledge of the teams' various software applications Business facing role: understanding and delivering on enhancement requests, supporting existing functionality.Knowledge of options and how to handle security requirements such as single sign on and data security Experience using Salesforce data tools (Data Loader, Workbench) Interest in progressing from Salesforce Administrator towards a Developer track Platform Developer I knowledge or certification considered a bonus YOU (BEHAVIOURAL SKILLS) Excellent verbal and written communication, including the ability to organize large amounts of information in a way that can be presented and easily consumed by leadership to make business decisionsAbility to lead and work in an Agile development environment Ability to travel for training, occasional team meetings, and projects ( 20% max) Ability to think clearly under pressure and flexible to change Solid analytical and problem-solving skills working with complex system, process, and data issues Time/task management and organization skills to balance competing priorities in a fast-paced environment Strong customer service skills - ability to interface effectively and establish quick credibility with enterprise business leadersWork well in a virtual team environment with strong collaboration skills We encourage candidates to apply even if they don'tlearned given there is basic understanding and internal motivation for knowledge and growth. meet all the criteria. Here at Ticketmaster, we believe that skills can be We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Recognized for seven years as a Great Place to Work(R) and named one of Fortune's World's Most Admired Companies, Live Nation Entertainment is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
Airworthiness Officer
Gama Aviation LLC
/Position: Airworthiness Officer /Location: Haywards Heath /Working Hours: Full time, 40 hours per week Overview Are you a highly organised individual who is known for strong administration and co-ordination skills? Would you enjoy being part of a successful Engineering business? Gama Aviation are looking to add to our team which comprises of energetic, talented and customer focused individuals. We are seeking Airworthiness Officers who will help support our team to maintain and grow our enviable reputation that makes us our customers' CAMO of choice. You do not need previous experience within Aviation, we are looking for an individual who can demonstrate strong co-ordination skills and a desire to learn from our amazing team! This is an exciting position whereby you will have exposure to all aspects of the company's day to day continued airworthiness responsibilities across Fixed Wing and Rotary aircraft. You will provide technical administration support, ensuring compliance with the company's Continued Airworthiness Management Exposition (CAME) and the regulations produced by EASA and the UK CAA and other applicable Regulatory Authorities under whose registers the company operates aircraft. The Airworthiness Officer position is suitable for individuals who are keen to build a career within Aviation. No previous Continuing Airworthiness Management experience is required, however experience completing a variety of administration tasks and an interest in engineering are the key ingredients for success within this role. Main Responsibilities Track maintenance items and ensure timely planning and compliance. Plan/Coordinate maintenance tasks for inputs (e.g., defining the requirements, creating, and checking the work pack, communicate with stakeholders). Support the maintenance input during its course and resolve queries. Process completed maintenance (e.g., tally sheet, component changes, incomplete maintenance, compliance) and update myairopscam system. Support and resolve internal queries from other departments and external queries (e.g., NAA, customers). AD/SB assessments, creating Engineering Orders. Damage and repair assessments, updating of damage and repair charts. Major and Minor Modification assessments. Supporting aircraft transaction projects. There may be requirements to travel on occasion. Skills, Qualifications and Experience required Essential Experience completing a range of administration duties within an office environment. Able to demonstrate strong organisation and prioritisation skills. Ability to manage complex instructions and understand the requirements and actions needed. IT literate with experience of using MS Office applications. Good team player, hunger to learn and confident, outstanding interpersonal and communication skills Well organised, with good attention to detail and high levels of intrinsic motivation that manifests itself in a 'can do' attitude Proactive mindset with a reliable and flexible approach IT literate with experience of using MS Office applications. Advantageous Experience within an engineering environment. Experience or interest in Aviation. Possess a degree, apprenticeship or equivalent in aviation and/or aircraft engineering In addition to a Competitive Salary, we will offer you Great Work-Life Balance with our Hybrid Working Policy - 3 days in the office, 2 days from home (post probation/completion of Airworthiness Competency Review) Competitive Group Pension Scheme Comprehensive Life Assurance Comprehensive Income Protection Comprehensive Travel Insurance Comprehensive Private Healthcare (after successful passing of probation) Free Car Parking 2 Paid Volunteering Days each calendar year (subject to line manager approval) Investment in Training, Qualifications and Professional Development Subject to insurance underwriting Due to the volume of applications received, only candidates selected for interview will be contacted. If you do not hear from us within 20 working days then your application has been unsuccessful on this occasion.
Apr 03, 2026
Full time
/Position: Airworthiness Officer /Location: Haywards Heath /Working Hours: Full time, 40 hours per week Overview Are you a highly organised individual who is known for strong administration and co-ordination skills? Would you enjoy being part of a successful Engineering business? Gama Aviation are looking to add to our team which comprises of energetic, talented and customer focused individuals. We are seeking Airworthiness Officers who will help support our team to maintain and grow our enviable reputation that makes us our customers' CAMO of choice. You do not need previous experience within Aviation, we are looking for an individual who can demonstrate strong co-ordination skills and a desire to learn from our amazing team! This is an exciting position whereby you will have exposure to all aspects of the company's day to day continued airworthiness responsibilities across Fixed Wing and Rotary aircraft. You will provide technical administration support, ensuring compliance with the company's Continued Airworthiness Management Exposition (CAME) and the regulations produced by EASA and the UK CAA and other applicable Regulatory Authorities under whose registers the company operates aircraft. The Airworthiness Officer position is suitable for individuals who are keen to build a career within Aviation. No previous Continuing Airworthiness Management experience is required, however experience completing a variety of administration tasks and an interest in engineering are the key ingredients for success within this role. Main Responsibilities Track maintenance items and ensure timely planning and compliance. Plan/Coordinate maintenance tasks for inputs (e.g., defining the requirements, creating, and checking the work pack, communicate with stakeholders). Support the maintenance input during its course and resolve queries. Process completed maintenance (e.g., tally sheet, component changes, incomplete maintenance, compliance) and update myairopscam system. Support and resolve internal queries from other departments and external queries (e.g., NAA, customers). AD/SB assessments, creating Engineering Orders. Damage and repair assessments, updating of damage and repair charts. Major and Minor Modification assessments. Supporting aircraft transaction projects. There may be requirements to travel on occasion. Skills, Qualifications and Experience required Essential Experience completing a range of administration duties within an office environment. Able to demonstrate strong organisation and prioritisation skills. Ability to manage complex instructions and understand the requirements and actions needed. IT literate with experience of using MS Office applications. Good team player, hunger to learn and confident, outstanding interpersonal and communication skills Well organised, with good attention to detail and high levels of intrinsic motivation that manifests itself in a 'can do' attitude Proactive mindset with a reliable and flexible approach IT literate with experience of using MS Office applications. Advantageous Experience within an engineering environment. Experience or interest in Aviation. Possess a degree, apprenticeship or equivalent in aviation and/or aircraft engineering In addition to a Competitive Salary, we will offer you Great Work-Life Balance with our Hybrid Working Policy - 3 days in the office, 2 days from home (post probation/completion of Airworthiness Competency Review) Competitive Group Pension Scheme Comprehensive Life Assurance Comprehensive Income Protection Comprehensive Travel Insurance Comprehensive Private Healthcare (after successful passing of probation) Free Car Parking 2 Paid Volunteering Days each calendar year (subject to line manager approval) Investment in Training, Qualifications and Professional Development Subject to insurance underwriting Due to the volume of applications received, only candidates selected for interview will be contacted. If you do not hear from us within 20 working days then your application has been unsuccessful on this occasion.
Vice President, Problem Analyst
WeAreTechWomen
Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. The role of MUFG Technology Resilience is to ensure that critical business services' underlying processes, systems and applications are resilient and can, where possible, continue to be provided to service users even in the event of disruption. MAIN PURPOSE OF THE ROLE We are seeking an experienced IT Problem Manager with a strong focus on ensuring resilience in line with regulation including Digital Operational Resilience Act (DORA) and Operational Resilience (SS1-21). This role is critical to strengthening our organisation's operational resilience by systematically managing and mitigating IT incidents, analysing root causes, and supporting/recommending the implementation of preventative measures to minimise disruptions. The successful candidate will work closely with cross functional teams to ensure that IT processes, controls, and practices align with regulatory requirements, helping safeguard our digital platform and maintain compliance across all IT operations. KEY RESPONSIBILITIES The role holder will be responsible for the following: Problem Management Oversee the identification, classification, and root cause analysis of IT problems, implementing strategies to resolve incidents effectively and prevent recurrence. Develop and maintain problem management procedures, including risk assessment, monitoring, and reporting, to optimise IT service continuity. Manage a portfolio of IT problems, ensuring timely resolution, tracking of progress, and communication of impacts and solutions to relevant stakeholders. Regulatory Compliance Implement, maintain, and optimise controls and processes to ensure compliance with regulatory standards, focusing on operational resilience, ICT risk management, and security incident management. Develop reporting mechanisms to track regulatory compliance, providing regular updates to senior management on potential risks, areas for improvement, and overall compliance status. Liaise with regulatory and compliance teams to maintain a thorough understanding of regulatory requirements and proactively address any updates or changes to regulatory guidelines. Incident Coordination & Response In order to maintain exceptional standards to our clients, act as a point of escalation during major IT incidents both in and out of business hours; coordinating with cross functional teams to resolve issues swiftly and with minimal business impact. This will be part of a 24 x 7 on call team as required. Conduct post incident reviews to identify the root causes, key lessons, and potential improvements for future resilience. Drive communication with stakeholders during major incidents, ensuring timely updates take place and align with internal and external communication standards. Risk & Resilience Planning Develop and maintain an IT risk register that aligns with regulation, documenting all risks, controls, mitigations, and responsibilities to safeguard digital operational resilience. Work with the Operational Resilience teams to conduct regular resilience testing and scenario analysis to assess the effectiveness of controls and recovery strategies. Recommend and implement changes to IT processes and architecture to enhance resilience, ensuring that problem management practices align with industry standards and regulatory requirements. Continuous Improvement Lead initiatives to improve IT service performance and resilience, leveraging insights gained from problem management activities to refine processes and enhance service reliability. Develop and maintain a knowledge repository of known errors, workarounds, and incident playbooks, fostering a culture of proactive risk management. Collaborate with IT operations, change management, and development teams to refine processes that improve system reliability and mitigate ICT risk. The above responsibilities will be performed across both MUFG Bank and MUFG Securities EMEA plc under a dual hat arrangement. Under the arrangement, the role holder will act and make decisions on behalf of both the bank and the securities business, subject to the same remit and level of authority, and irrespective of the employing entity. WORK EXPERIENCE The role holder will ideally have 5+ years of experience in IT Problem Management, Incident Management, or a similar role, with a demonstrated focus on regulatory compliance and IT resilience. SKILLS AND EXPERIENCE Functional / Technical Competencies Technical Knowledge: Strong understanding of regulation including DORA requirements, ICT risk management, and digital resilience best practices. Problem Solving Skills: Expertise in root cause analysis, critical incident response, and problem solving techniques to address complex IT issues. Regulatory Understanding: Proven experience ensuring compliance with regulatory standards such as DORA, GDPR, or equivalent regulations in the financial/technology sector. Interpersonal Skills: Exceptional communication, leadership, and collaboration skills to work effectively with cross functional teams and drive compliance initiatives. Tools: Proficiency with ITSM tools (e.g., ServiceNow, JIRA), monitoring systems, and reporting platforms; experience with automation tools is a plus. Education / Qualifications Degree in Information Technology, Computer Science, Engineering, or a related field; Advanced degrees or certifications in ITIL, CISM, or CRISC are a plus. Familiarity with frameworks such as ITIL, COBIT, or NIST Cybersecurity. Experience working in regulated environments, particularly in finance, insurance, or critical infrastructure sectors. Strong project management skills with experience in managing regulatory driven projects focused on resilience and operational integrity PERSONAL REQUIREMENTS Evidence of effective communication skills both written and verbal including presentations Strong analytical and problem solving skills Excellent attention to detail and accuracy Results driven, with a strong sense of accountability An ability to operate with urgency and prioritise work accordingly A structured and logical approach to work Excellent interpersonal skills Strong Microsoft Office skills Experience using JIRA to track project activities We are open to considering flexible working requests in line with organisational requirements. MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership. We make our recruitment decisions in a non discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
Apr 03, 2026
Full time
Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. The role of MUFG Technology Resilience is to ensure that critical business services' underlying processes, systems and applications are resilient and can, where possible, continue to be provided to service users even in the event of disruption. MAIN PURPOSE OF THE ROLE We are seeking an experienced IT Problem Manager with a strong focus on ensuring resilience in line with regulation including Digital Operational Resilience Act (DORA) and Operational Resilience (SS1-21). This role is critical to strengthening our organisation's operational resilience by systematically managing and mitigating IT incidents, analysing root causes, and supporting/recommending the implementation of preventative measures to minimise disruptions. The successful candidate will work closely with cross functional teams to ensure that IT processes, controls, and practices align with regulatory requirements, helping safeguard our digital platform and maintain compliance across all IT operations. KEY RESPONSIBILITIES The role holder will be responsible for the following: Problem Management Oversee the identification, classification, and root cause analysis of IT problems, implementing strategies to resolve incidents effectively and prevent recurrence. Develop and maintain problem management procedures, including risk assessment, monitoring, and reporting, to optimise IT service continuity. Manage a portfolio of IT problems, ensuring timely resolution, tracking of progress, and communication of impacts and solutions to relevant stakeholders. Regulatory Compliance Implement, maintain, and optimise controls and processes to ensure compliance with regulatory standards, focusing on operational resilience, ICT risk management, and security incident management. Develop reporting mechanisms to track regulatory compliance, providing regular updates to senior management on potential risks, areas for improvement, and overall compliance status. Liaise with regulatory and compliance teams to maintain a thorough understanding of regulatory requirements and proactively address any updates or changes to regulatory guidelines. Incident Coordination & Response In order to maintain exceptional standards to our clients, act as a point of escalation during major IT incidents both in and out of business hours; coordinating with cross functional teams to resolve issues swiftly and with minimal business impact. This will be part of a 24 x 7 on call team as required. Conduct post incident reviews to identify the root causes, key lessons, and potential improvements for future resilience. Drive communication with stakeholders during major incidents, ensuring timely updates take place and align with internal and external communication standards. Risk & Resilience Planning Develop and maintain an IT risk register that aligns with regulation, documenting all risks, controls, mitigations, and responsibilities to safeguard digital operational resilience. Work with the Operational Resilience teams to conduct regular resilience testing and scenario analysis to assess the effectiveness of controls and recovery strategies. Recommend and implement changes to IT processes and architecture to enhance resilience, ensuring that problem management practices align with industry standards and regulatory requirements. Continuous Improvement Lead initiatives to improve IT service performance and resilience, leveraging insights gained from problem management activities to refine processes and enhance service reliability. Develop and maintain a knowledge repository of known errors, workarounds, and incident playbooks, fostering a culture of proactive risk management. Collaborate with IT operations, change management, and development teams to refine processes that improve system reliability and mitigate ICT risk. The above responsibilities will be performed across both MUFG Bank and MUFG Securities EMEA plc under a dual hat arrangement. Under the arrangement, the role holder will act and make decisions on behalf of both the bank and the securities business, subject to the same remit and level of authority, and irrespective of the employing entity. WORK EXPERIENCE The role holder will ideally have 5+ years of experience in IT Problem Management, Incident Management, or a similar role, with a demonstrated focus on regulatory compliance and IT resilience. SKILLS AND EXPERIENCE Functional / Technical Competencies Technical Knowledge: Strong understanding of regulation including DORA requirements, ICT risk management, and digital resilience best practices. Problem Solving Skills: Expertise in root cause analysis, critical incident response, and problem solving techniques to address complex IT issues. Regulatory Understanding: Proven experience ensuring compliance with regulatory standards such as DORA, GDPR, or equivalent regulations in the financial/technology sector. Interpersonal Skills: Exceptional communication, leadership, and collaboration skills to work effectively with cross functional teams and drive compliance initiatives. Tools: Proficiency with ITSM tools (e.g., ServiceNow, JIRA), monitoring systems, and reporting platforms; experience with automation tools is a plus. Education / Qualifications Degree in Information Technology, Computer Science, Engineering, or a related field; Advanced degrees or certifications in ITIL, CISM, or CRISC are a plus. Familiarity with frameworks such as ITIL, COBIT, or NIST Cybersecurity. Experience working in regulated environments, particularly in finance, insurance, or critical infrastructure sectors. Strong project management skills with experience in managing regulatory driven projects focused on resilience and operational integrity PERSONAL REQUIREMENTS Evidence of effective communication skills both written and verbal including presentations Strong analytical and problem solving skills Excellent attention to detail and accuracy Results driven, with a strong sense of accountability An ability to operate with urgency and prioritise work accordingly A structured and logical approach to work Excellent interpersonal skills Strong Microsoft Office skills Experience using JIRA to track project activities We are open to considering flexible working requests in line with organisational requirements. MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership. We make our recruitment decisions in a non discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
Boston Consulting Group
Global Account & Commercial Marketing Specialist
Boston Consulting Group
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Account & Commercial Marketing Specialist supports the strategy and execution for BCG's Account Based Marketing (ABM) program for BCG's high-priority client accounts. Reporting to the Senior Manager of Account & Commercial Marketing, this role will collaborate with account teams, practice area marketers, regional marketing, and cross-functional digital experts to bring personalized, insight-driven campaigns to life. You'll support campaign execution, track marketing performance, and contribute to team operations. This role is a great fit for someone looking to grow their B2B marketing skillset, deepen their understanding of account-based marketing (ABM), and work cross-functionally within a collaborative, fast-paced environment. KEY RESPONSIBILITIES Campaign Coordination & Execution: You'll play a key role in coordinating impactful campaigns for our most strategic clients, helping deliver personalized marketing that supports commercial growth and strengthens client relationships. Assist with the onboarding process for new accounts: data validation, goal-setting, campaign strategy, and launch. Support the planning and delivery of ABM campaigns for priority accounts (1:1, 1:Few, and 1:Many). Collaborate with senior team members to create and maintain campaign timelines and checklists. Coordinate internal reviews of campaign materials, ensuring feedback is captured and incorporated. Help ensure campaign assets meet brand and quality standards. Marketing Insights & Reporting: You'll help the team and stakeholders understand how marketing efforts are influencing business outcomes by turning marketing data into actionable insights that guide strategic decisions. Collaborate with analytics and operations teams to strengthen attribution models and program impact analysis. Gather and organize marketing performance data (e.g., engagement rates, email opens, account insights). Help create clear and compelling performance summaries using PowerPoint or Tableau dashboards. Maintain campaign dashboard and account weekly alerts in partnership with analytics team members. Tools, Platforms & Processes: BCG leverages a robust MarTech stack to power our ABM efforts. You'll ensure we're using our tools to their fullest potential and creating scalable systems for long-term success. Gain familiarity and proficiency with BCG's ABM tools, including Marketo, Demandbase, Salesforce, and Tableau. Maintain ABM email folders and templates in Marketo to reflect Global Email Marketing best practices. Document scalable processes and best practices to streamline execution and knowledge-sharing across teams. Partner with Enablement, Automation, and Insights teams to pilot new tools and drive innovation. Act as a connector across functions-building strong relationships and embedding ABM best practices across the organization. Team Support & Collaboration: You'll contribute to a culture of teaming and knowledge sharing, helping ensure our campaigns are delivered efficiently and in close partnership with stakeholders across the business. Schedule and help facilitate account planning or campaign check-in meetings. Partner closely with ABM Managers and other collaborators, including practice area marketers and operations support. Contribute ideas in team meetings and proactively suggest ways to improve execution. What You'll Bring You have the aptitude and skills to help drive and scale ABM at BCG in a way that is aligned with BCG's business goals and unique go-to-market approach. You thrive by collaborating with teams across the organization, working in a lean and agile way to implement BCG's Account & Commercial Marketing vision and strategy. You are a Strategic thinker with strong problem-solving and storytelling skills. Confident communicator who builds trust and alignment across diverse stakeholders. Comfortable supporting strategic direction while executing day-to-day tasks with detail and care. Proactive self-starter who thrives in fast-moving, matrixed environments. EXPERIENCE & QUALIFICATIONS Bachelor's degree - degree in marketing or communications preferred 2-4 years of experience in B2B marketing Clear written and verbal communication skills-able to bring clarity, creativity, and energy to complex topics. A team-first mindset with curiosity and eagerness to learn. Ability to manage multiple projects and meet deadlines. Familiarity with ABM and Martech tools (Marketo, Demandbase, Salesforce, LinkedIn Sales Nav, Tableau, etc.) Who You'll Work With You will be a critical team member in BCG's Marketing function, collaborating across global Marketing, Marketing Technology, and Practice Areas, while supporting BCG accounts and client teams. Your days will be spent working with all levels of the BCG organization, including Managing Directors and Partners (and their account teams, support staff, and assistants), Marketing Directors, and peers. You also may work some with external vendors. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Apr 03, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Account & Commercial Marketing Specialist supports the strategy and execution for BCG's Account Based Marketing (ABM) program for BCG's high-priority client accounts. Reporting to the Senior Manager of Account & Commercial Marketing, this role will collaborate with account teams, practice area marketers, regional marketing, and cross-functional digital experts to bring personalized, insight-driven campaigns to life. You'll support campaign execution, track marketing performance, and contribute to team operations. This role is a great fit for someone looking to grow their B2B marketing skillset, deepen their understanding of account-based marketing (ABM), and work cross-functionally within a collaborative, fast-paced environment. KEY RESPONSIBILITIES Campaign Coordination & Execution: You'll play a key role in coordinating impactful campaigns for our most strategic clients, helping deliver personalized marketing that supports commercial growth and strengthens client relationships. Assist with the onboarding process for new accounts: data validation, goal-setting, campaign strategy, and launch. Support the planning and delivery of ABM campaigns for priority accounts (1:1, 1:Few, and 1:Many). Collaborate with senior team members to create and maintain campaign timelines and checklists. Coordinate internal reviews of campaign materials, ensuring feedback is captured and incorporated. Help ensure campaign assets meet brand and quality standards. Marketing Insights & Reporting: You'll help the team and stakeholders understand how marketing efforts are influencing business outcomes by turning marketing data into actionable insights that guide strategic decisions. Collaborate with analytics and operations teams to strengthen attribution models and program impact analysis. Gather and organize marketing performance data (e.g., engagement rates, email opens, account insights). Help create clear and compelling performance summaries using PowerPoint or Tableau dashboards. Maintain campaign dashboard and account weekly alerts in partnership with analytics team members. Tools, Platforms & Processes: BCG leverages a robust MarTech stack to power our ABM efforts. You'll ensure we're using our tools to their fullest potential and creating scalable systems for long-term success. Gain familiarity and proficiency with BCG's ABM tools, including Marketo, Demandbase, Salesforce, and Tableau. Maintain ABM email folders and templates in Marketo to reflect Global Email Marketing best practices. Document scalable processes and best practices to streamline execution and knowledge-sharing across teams. Partner with Enablement, Automation, and Insights teams to pilot new tools and drive innovation. Act as a connector across functions-building strong relationships and embedding ABM best practices across the organization. Team Support & Collaboration: You'll contribute to a culture of teaming and knowledge sharing, helping ensure our campaigns are delivered efficiently and in close partnership with stakeholders across the business. Schedule and help facilitate account planning or campaign check-in meetings. Partner closely with ABM Managers and other collaborators, including practice area marketers and operations support. Contribute ideas in team meetings and proactively suggest ways to improve execution. What You'll Bring You have the aptitude and skills to help drive and scale ABM at BCG in a way that is aligned with BCG's business goals and unique go-to-market approach. You thrive by collaborating with teams across the organization, working in a lean and agile way to implement BCG's Account & Commercial Marketing vision and strategy. You are a Strategic thinker with strong problem-solving and storytelling skills. Confident communicator who builds trust and alignment across diverse stakeholders. Comfortable supporting strategic direction while executing day-to-day tasks with detail and care. Proactive self-starter who thrives in fast-moving, matrixed environments. EXPERIENCE & QUALIFICATIONS Bachelor's degree - degree in marketing or communications preferred 2-4 years of experience in B2B marketing Clear written and verbal communication skills-able to bring clarity, creativity, and energy to complex topics. A team-first mindset with curiosity and eagerness to learn. Ability to manage multiple projects and meet deadlines. Familiarity with ABM and Martech tools (Marketo, Demandbase, Salesforce, LinkedIn Sales Nav, Tableau, etc.) Who You'll Work With You will be a critical team member in BCG's Marketing function, collaborating across global Marketing, Marketing Technology, and Practice Areas, while supporting BCG accounts and client teams. Your days will be spent working with all levels of the BCG organization, including Managing Directors and Partners (and their account teams, support staff, and assistants), Marketing Directors, and peers. You also may work some with external vendors. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Hastings Direct
Senior Data Scientist
Hastings Direct Leicester, Leicestershire
Job Title: Senior Data Scientist Location: Bexhill/Leicester/London - Hybrid Welcome to Hastings Direct We're a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We've made huge investments in our pricing and data capabilities over the past few years, along with nurturing our 4Cs culture.We provide insurance for over four million customers, but we know there's even bigger opportunity out there - our Pricing, Data and Analytics community value curiosity, collaboration and constructive challenge.We are always looking for new ideas and diverse perspectives to question established thinking and drive meaningful change. Great pricing is built on trust, innovation and precision, so our aim is to ensure customers receive a fair and accurate price based on their individual risk, supporting fair outcomes, while delivering sustainable and profitable growth for our company.Pricing is more than just a number - it's a strategic capability. At the heart of Hastings is deep risk insight - continually improving how we assess, segment and price risk through data and analytics. Role Purpose The Senior Data Scientist/Data Science Manager will own and oversee projects delivering predictive models and other tools into Hastings' market-leading pricing. This role is within a team of data scientists championing machine learning (ML) techniques to improve predictive performance using vast amounts of customer information.The Senior Data Scientist/Data Science Manager will combine their knowledge and understanding of data science concepts with Hastings' domain knowledge and processes to develop advanced solutions to help Hastings become the top digital insurer in the UK. They will lead a team of data scientists, who will assist them in the creation of data science solutions. Accountabilities Your remit will include the following: Leading data science projects and teams to develop novel models and tools Mastering Hastings' systems, processes, and technology to maximise the effectiveness of your team Championing the investigation and use of powerful new features developed within Hastings Direct Building reusable, maintainable, automatable, and innovative processes and pipelines Leading, supporting, and mentoring junior colleagues Supporting senior leaders in the delivery of strategic objectives Skills, Knowledge & Experience Essential Deep understanding of predictive modelling and machine learning Track record of delivering commercial value Strong SQL coding skills Proficiency and experience using Python and ML libraries to build data science products Experience using Git for code collaboration and product version control Strong senior stakeholder management and communication skills Desire to lead projects and support junior colleagues to achieve commercial results Desirable Experience in general insurance Experience using Azure Machine Learning Studio Experience using Snowflake Experience leading, supporting, and mentoring junior colleagues Personal Attributes Natural problem solver who loves building quality solutions to complex real-world challenges Dynamic, flexible, and delivery-focussed Takes ownership and accountability Interview Process: Recruiter screening call1st Round - Intro call with Hiring manager2nd Round - Case study round What we will give you: Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS). For more information on the DCS, please visit our inclusive business page on our career's website Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award-winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.Job posting end date:and check out the what we offer tab to learn more.Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 4 million customers in the UK, employing over 4,600 colleagues. Our vision - to be the best and biggest digital insurance provider in the market.It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way.
Apr 03, 2026
Full time
Job Title: Senior Data Scientist Location: Bexhill/Leicester/London - Hybrid Welcome to Hastings Direct We're a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We've made huge investments in our pricing and data capabilities over the past few years, along with nurturing our 4Cs culture.We provide insurance for over four million customers, but we know there's even bigger opportunity out there - our Pricing, Data and Analytics community value curiosity, collaboration and constructive challenge.We are always looking for new ideas and diverse perspectives to question established thinking and drive meaningful change. Great pricing is built on trust, innovation and precision, so our aim is to ensure customers receive a fair and accurate price based on their individual risk, supporting fair outcomes, while delivering sustainable and profitable growth for our company.Pricing is more than just a number - it's a strategic capability. At the heart of Hastings is deep risk insight - continually improving how we assess, segment and price risk through data and analytics. Role Purpose The Senior Data Scientist/Data Science Manager will own and oversee projects delivering predictive models and other tools into Hastings' market-leading pricing. This role is within a team of data scientists championing machine learning (ML) techniques to improve predictive performance using vast amounts of customer information.The Senior Data Scientist/Data Science Manager will combine their knowledge and understanding of data science concepts with Hastings' domain knowledge and processes to develop advanced solutions to help Hastings become the top digital insurer in the UK. They will lead a team of data scientists, who will assist them in the creation of data science solutions. Accountabilities Your remit will include the following: Leading data science projects and teams to develop novel models and tools Mastering Hastings' systems, processes, and technology to maximise the effectiveness of your team Championing the investigation and use of powerful new features developed within Hastings Direct Building reusable, maintainable, automatable, and innovative processes and pipelines Leading, supporting, and mentoring junior colleagues Supporting senior leaders in the delivery of strategic objectives Skills, Knowledge & Experience Essential Deep understanding of predictive modelling and machine learning Track record of delivering commercial value Strong SQL coding skills Proficiency and experience using Python and ML libraries to build data science products Experience using Git for code collaboration and product version control Strong senior stakeholder management and communication skills Desire to lead projects and support junior colleagues to achieve commercial results Desirable Experience in general insurance Experience using Azure Machine Learning Studio Experience using Snowflake Experience leading, supporting, and mentoring junior colleagues Personal Attributes Natural problem solver who loves building quality solutions to complex real-world challenges Dynamic, flexible, and delivery-focussed Takes ownership and accountability Interview Process: Recruiter screening call1st Round - Intro call with Hiring manager2nd Round - Case study round What we will give you: Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS). For more information on the DCS, please visit our inclusive business page on our career's website Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award-winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.Job posting end date:and check out the what we offer tab to learn more.Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 4 million customers in the UK, employing over 4,600 colleagues. Our vision - to be the best and biggest digital insurance provider in the market.It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way.
HR Reporting & Insights Advisor
Rentokil Pest Control South Africa Crawley, Sussex
We are seeking a proactive and detail oriented HR Reporting & Insights Advisor to join our Regional Europe HR Operations team. You will play a key role in supporting our Europe HQ, collaborating with our 18 partner countries across the region. Reporting to the HR Analytics & Reward Manager - Europe, you will be responsible for turning complex HR data into clear, actionable narratives. Your focus will be on processing, analysing, and visualising HR data to support compliance, data governance, and strategic decision making. This is an excellent opportunity for anyone looking to build a specialised career in the growing field of People Analytics. A high level of proficiency in Excel and/or Google Sheets is essential for this role. While experience with SQL or Python are not required, a desire to explore AI and predictive modeling is welcomed. Company Description Rentokil Initial is a global leader in business services, dedicated to protecting people and enhancing lives through strategic development and service excellence across international markets. We are the World's leading provider of essential business services, specialising in pest control, hygiene services, and interior landscaping. Founded in 1925 in the UK, the Company has an international reach across 90 Countries, of which 18 in Europe. As a FTSE 100 Company, we take our responsibilities to colleagues, customers, shareholders, the environment, and the communities in which we operate with great seriousness. Key Responsibilities Transform large HR datasets into clear reports and dashboards using Excel and Google Sheets. Develop compelling data stories and provide actionable insights for HR colleagues and business stakeholders. Support data governance and compliance initiatives across our European operations, including key processes like EU Pay Transparency reporting. Assist with reporting from our HR Information System (Workday) and support system related projects. Contribute to key annual HR processes, such as compensation reviews, and support various ad hoc projects. We'd love to see someone who has A high degree of competency and proven experience with Microsoft Excel and/or Google Sheets (e.g., VLOOKUP/INDEX MATCH, pivot tables, complex formulas, etc.). Strong analytical skills with the ability to find meaning in data and bring clarity to it through storytelling. Excellent interpersonal skills, with the ability to collaborate effectively and communicate clearly with non technical colleagues. A proactive and organised approach, with the ability to manage multiple tasks and take initiative. What we are looking for Willingness and ability to travel to our Head Office in Crawley, UK, on a semi regular basis. A degree in a relevant field is beneficial but not required. Fluency in a second European language may be advantageous. Additional Information What We Offer Competitive salary Hybrid working Rentokil Initial Reward Scheme Employee Assistance Programme A supportive environment with opportunities for professional development and growth in the People Analytics space. Opportunities for flexible working hours can be considered. Rentokil Initial is home to everyone; feel free to come as you are.
Apr 03, 2026
Full time
We are seeking a proactive and detail oriented HR Reporting & Insights Advisor to join our Regional Europe HR Operations team. You will play a key role in supporting our Europe HQ, collaborating with our 18 partner countries across the region. Reporting to the HR Analytics & Reward Manager - Europe, you will be responsible for turning complex HR data into clear, actionable narratives. Your focus will be on processing, analysing, and visualising HR data to support compliance, data governance, and strategic decision making. This is an excellent opportunity for anyone looking to build a specialised career in the growing field of People Analytics. A high level of proficiency in Excel and/or Google Sheets is essential for this role. While experience with SQL or Python are not required, a desire to explore AI and predictive modeling is welcomed. Company Description Rentokil Initial is a global leader in business services, dedicated to protecting people and enhancing lives through strategic development and service excellence across international markets. We are the World's leading provider of essential business services, specialising in pest control, hygiene services, and interior landscaping. Founded in 1925 in the UK, the Company has an international reach across 90 Countries, of which 18 in Europe. As a FTSE 100 Company, we take our responsibilities to colleagues, customers, shareholders, the environment, and the communities in which we operate with great seriousness. Key Responsibilities Transform large HR datasets into clear reports and dashboards using Excel and Google Sheets. Develop compelling data stories and provide actionable insights for HR colleagues and business stakeholders. Support data governance and compliance initiatives across our European operations, including key processes like EU Pay Transparency reporting. Assist with reporting from our HR Information System (Workday) and support system related projects. Contribute to key annual HR processes, such as compensation reviews, and support various ad hoc projects. We'd love to see someone who has A high degree of competency and proven experience with Microsoft Excel and/or Google Sheets (e.g., VLOOKUP/INDEX MATCH, pivot tables, complex formulas, etc.). Strong analytical skills with the ability to find meaning in data and bring clarity to it through storytelling. Excellent interpersonal skills, with the ability to collaborate effectively and communicate clearly with non technical colleagues. A proactive and organised approach, with the ability to manage multiple tasks and take initiative. What we are looking for Willingness and ability to travel to our Head Office in Crawley, UK, on a semi regular basis. A degree in a relevant field is beneficial but not required. Fluency in a second European language may be advantageous. Additional Information What We Offer Competitive salary Hybrid working Rentokil Initial Reward Scheme Employee Assistance Programme A supportive environment with opportunities for professional development and growth in the People Analytics space. Opportunities for flexible working hours can be considered. Rentokil Initial is home to everyone; feel free to come as you are.
Senior Design Manager
ARCADIS Group
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together. Role description We are looking for a Senior Design Manager with experience in working on large, complex projects in the Industrial, Manufacturing and/or Technology industries who can work at the business end of design. You will be part of new Design Management team within the Arcadis Places Design Practice. Both of which are on an exciting journey and looking to expand their resources. A key function of the role is to provide leadership to the design teams (both internal and external) to meet the Client's scope considering budget and resource requirements alongside required timescales. Ability to engage appropriately and positively influence our Clients and their stakeholders is essential. You will be leading a team of Design Managers on projects and therefore having the ability to direct and plan these resources for the betterment of the project is key. You will need to be able to identify design and project risks throughout the project lifecycle and confidently and coherently coordinate design activities to reduce risks and meet the Clients scope. Proven ability in providing a positive direction for the projects that you work on is essential. Role accountabilities Provide positive leadership for a team of design managers on projects with an ability to resource projects appropriately. To work with the Arcadis Project Manager to achieve an optimal outcome for the client and Arcadis. To manage the technical delivery and integration of multi-disciplinary design projects, providing leadership to inspire direction and delivery excellence. To drive optimal and high-quality design decisions made through promoting a culture of collaboration, challenge, innovation, and creativity across the whole delivery team. Understand and experienced in Project Management and use of the tools/techniques. To use interpersonal and influencing skills to support successful outcomes. Work in an environment of constantly changing priorities and managing these priorities to enable completion of projects whilst delivering the day-to-day tasks in the required time frames. Understand the challenges associated with multi-disciplined complex engineering problems and can plan, manage and implement solutions. Qualifications & Experience BA/BSc/BEng or MA/MSc/MEng or equivalent in a relevant discipline Chartered or equivalent professional accreditation Previous Design/Design Management experience within a Client/Consultancy environment and working with a Contractor. Knowledge and experience of BIM led design and Autodesk suite of products. Strong Focus on Integration, Stakeholder & Communication Management Skills Awareness of using programme software applications Why Arcadis? We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It's why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together. You'll do meaningful work, and no matter what role, you'll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you. Together, we can create a lasting legacy. Join Arcadis. Create a Legacy. Our Commitment to Equality, Diversity, Inclusion & Belonging We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We believe that by working together diverse people with different experiences develop the most innovative ideas. Equality, diversity and inclusion is at the heart of how we improve quality of life and we work closely with our people across six ED&I Workstreams: Age, Disability, Faith, Gender, LGBT+ and Race. A diverse and skilled workforce is essential to our success.
Apr 03, 2026
Full time
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together. Role description We are looking for a Senior Design Manager with experience in working on large, complex projects in the Industrial, Manufacturing and/or Technology industries who can work at the business end of design. You will be part of new Design Management team within the Arcadis Places Design Practice. Both of which are on an exciting journey and looking to expand their resources. A key function of the role is to provide leadership to the design teams (both internal and external) to meet the Client's scope considering budget and resource requirements alongside required timescales. Ability to engage appropriately and positively influence our Clients and their stakeholders is essential. You will be leading a team of Design Managers on projects and therefore having the ability to direct and plan these resources for the betterment of the project is key. You will need to be able to identify design and project risks throughout the project lifecycle and confidently and coherently coordinate design activities to reduce risks and meet the Clients scope. Proven ability in providing a positive direction for the projects that you work on is essential. Role accountabilities Provide positive leadership for a team of design managers on projects with an ability to resource projects appropriately. To work with the Arcadis Project Manager to achieve an optimal outcome for the client and Arcadis. To manage the technical delivery and integration of multi-disciplinary design projects, providing leadership to inspire direction and delivery excellence. To drive optimal and high-quality design decisions made through promoting a culture of collaboration, challenge, innovation, and creativity across the whole delivery team. Understand and experienced in Project Management and use of the tools/techniques. To use interpersonal and influencing skills to support successful outcomes. Work in an environment of constantly changing priorities and managing these priorities to enable completion of projects whilst delivering the day-to-day tasks in the required time frames. Understand the challenges associated with multi-disciplined complex engineering problems and can plan, manage and implement solutions. Qualifications & Experience BA/BSc/BEng or MA/MSc/MEng or equivalent in a relevant discipline Chartered or equivalent professional accreditation Previous Design/Design Management experience within a Client/Consultancy environment and working with a Contractor. Knowledge and experience of BIM led design and Autodesk suite of products. Strong Focus on Integration, Stakeholder & Communication Management Skills Awareness of using programme software applications Why Arcadis? We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It's why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together. You'll do meaningful work, and no matter what role, you'll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you. Together, we can create a lasting legacy. Join Arcadis. Create a Legacy. Our Commitment to Equality, Diversity, Inclusion & Belonging We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We believe that by working together diverse people with different experiences develop the most innovative ideas. Equality, diversity and inclusion is at the heart of how we improve quality of life and we work closely with our people across six ED&I Workstreams: Age, Disability, Faith, Gender, LGBT+ and Race. A diverse and skilled workforce is essential to our success.
Support Manager
Elior Uk
Monday - Friday 37.5 Hours Per Week Term Time Only Full Time Bradwell Rd, England, PE3 9PY £30000 per annum Taylor Shaw - Great Food, Bright Futures At Jack Hunt Academy within Taylor Shaw, we believe healthy food fuels young minds, and we're passionate about serving delicious, nutritious meals in schools and colleges across the UK. Every meal is fresh, sustainable, and packed with goodness - because we know young people deserve the best. Elior is committed to safeguarding children and colleagues. Candidates that are shortlisted for this role, will be required to have an Enhanced Disclosure and Barring Service (DBS) check, including Children's Barred List, and two suitable references. What you'll be doing As a Support Manager, you will be responsible for overseeing the delivery of high-quality support services across the organisation. You'll lead a team to ensure user needs are met efficiently and effectively, driving performance, continuous improvement, and excellent customer service. Manage and lead the day-to-day operations of the support team, ensuring timely resolution of queries and issues Monitor team performance and service levels, implementing improvements where needed Act as a point of escalation for complex or high-priority support requests Develop and maintain processes to improve efficiency and consistency in service delivery Support the onboarding and training of new team members Collaborate with internal departments to understand support needs and align services accordingly Produce regular reports and insights on support activity, trends, and KPIs Ensure compliance with internal policies and relevant regulations Promote a user-focused culture of responsiveness, clarity, and professionalism Lead or contribute to projects involving new tools, processes, or service enhancements Working Pattern: Monday - Friday 37.5 Hours Per Week Term Time Only Job ID: 5960 What can you bring? Proven experience in a support, service, or team management role Strong leadership and team development skills Excellent problem-solving and organisational abilities Clear and confident communication skills, both written and verbal A proactive, customer-focused approach Experience managing service performance and driving continuous improvement Ability to work effectively with stakeholders at all levels Knowledge of service desk, support, or administrative environments (sector-specific knowledge is a plus) Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals - Enjoy tasty, nutritious food on us while you work! Flexible working - including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind - Flexibility around family life with holidays that match the school calendar. Leave for life's important moments - whether family, personal or unexpected. Give back time - paid volunteering days for the causes you care about. Room to grow - career development and learning opportunities for all stages of your career. Financial security - pension schemes and life assurance. Exclusive discounts - save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with!No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? Toenrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here!Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat!
Apr 03, 2026
Full time
Monday - Friday 37.5 Hours Per Week Term Time Only Full Time Bradwell Rd, England, PE3 9PY £30000 per annum Taylor Shaw - Great Food, Bright Futures At Jack Hunt Academy within Taylor Shaw, we believe healthy food fuels young minds, and we're passionate about serving delicious, nutritious meals in schools and colleges across the UK. Every meal is fresh, sustainable, and packed with goodness - because we know young people deserve the best. Elior is committed to safeguarding children and colleagues. Candidates that are shortlisted for this role, will be required to have an Enhanced Disclosure and Barring Service (DBS) check, including Children's Barred List, and two suitable references. What you'll be doing As a Support Manager, you will be responsible for overseeing the delivery of high-quality support services across the organisation. You'll lead a team to ensure user needs are met efficiently and effectively, driving performance, continuous improvement, and excellent customer service. Manage and lead the day-to-day operations of the support team, ensuring timely resolution of queries and issues Monitor team performance and service levels, implementing improvements where needed Act as a point of escalation for complex or high-priority support requests Develop and maintain processes to improve efficiency and consistency in service delivery Support the onboarding and training of new team members Collaborate with internal departments to understand support needs and align services accordingly Produce regular reports and insights on support activity, trends, and KPIs Ensure compliance with internal policies and relevant regulations Promote a user-focused culture of responsiveness, clarity, and professionalism Lead or contribute to projects involving new tools, processes, or service enhancements Working Pattern: Monday - Friday 37.5 Hours Per Week Term Time Only Job ID: 5960 What can you bring? Proven experience in a support, service, or team management role Strong leadership and team development skills Excellent problem-solving and organisational abilities Clear and confident communication skills, both written and verbal A proactive, customer-focused approach Experience managing service performance and driving continuous improvement Ability to work effectively with stakeholders at all levels Knowledge of service desk, support, or administrative environments (sector-specific knowledge is a plus) Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals - Enjoy tasty, nutritious food on us while you work! Flexible working - including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind - Flexibility around family life with holidays that match the school calendar. Leave for life's important moments - whether family, personal or unexpected. Give back time - paid volunteering days for the causes you care about. Room to grow - career development and learning opportunities for all stages of your career. Financial security - pension schemes and life assurance. Exclusive discounts - save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with!No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? Toenrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here!Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat!
Technical Payroll Specialist
Wiltshire Trowbridge, Wiltshire
Salary:£39,862 - £41,771 Hours per week:37 hours Interview date:Week commencing Monday 30th March 2026 Overview HR Payroll - Ensuring Financial Integrity and Employee Satisfaction Step into a pivotal role where you'll lead complex payroll projects, drive seamless system transitions, and ensure flawless monthly payroll delivery for a diverse client base. In this role, you will lead the design, build, testing, and maintenance of Oracle HR/Payroll configuration, using your understanding of payroll legislation and system capability to deliver solutions that are fit for purpose and fully compliant. Alongside this, you will manage workflows and oversee payroll production, collaborating with stakeholders, and ensuring adherence to legislative and corporate requirements. Your ability to resolve complex issues, analyse performance data, and identify opportunities for improvement will support evidence-based decisions that enhance customer experience and deliver better outcomes. Responsibilities Lead design, build, testing, and maintenance of Oracle HR/Payroll configuration. Manage workflows and oversee payroll production, collaborating with stakeholders. Ensure adherence to legislative and corporate requirements. Resolve complex issues, analyse performance data, and identify opportunities for improvement. Qualifications Strong experience in large-scale payroll environments and deep knowledge of Oracle HR/Payroll modules. Solid understanding of HR and payroll processes, pensions, HMRC regulations, and Local Government terms. Degree-level qualification or equivalent expertise. Experience with systems such as Oracle is highly valued. This is your opportunity to join a team where your technical skills and payroll expertise will shape the future of our service. Apply today and take your career to the next level. Why us? Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That's why we focus on getting the things that matter to our people right. Explore more benefits here! We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations. Please download and read the role description and person specification carefully before you apply as well as Our Identity. The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework. For more details, contact Christine Spirit, HR Payroll & Systems Development Manager, here, or call . This role may be subject to certain successful security checks; please see the role description for more information. We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion. Disability Confident Employer Application process Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldn't want you to miss out on any important updates or interview invitations. Thank you!
Apr 03, 2026
Full time
Salary:£39,862 - £41,771 Hours per week:37 hours Interview date:Week commencing Monday 30th March 2026 Overview HR Payroll - Ensuring Financial Integrity and Employee Satisfaction Step into a pivotal role where you'll lead complex payroll projects, drive seamless system transitions, and ensure flawless monthly payroll delivery for a diverse client base. In this role, you will lead the design, build, testing, and maintenance of Oracle HR/Payroll configuration, using your understanding of payroll legislation and system capability to deliver solutions that are fit for purpose and fully compliant. Alongside this, you will manage workflows and oversee payroll production, collaborating with stakeholders, and ensuring adherence to legislative and corporate requirements. Your ability to resolve complex issues, analyse performance data, and identify opportunities for improvement will support evidence-based decisions that enhance customer experience and deliver better outcomes. Responsibilities Lead design, build, testing, and maintenance of Oracle HR/Payroll configuration. Manage workflows and oversee payroll production, collaborating with stakeholders. Ensure adherence to legislative and corporate requirements. Resolve complex issues, analyse performance data, and identify opportunities for improvement. Qualifications Strong experience in large-scale payroll environments and deep knowledge of Oracle HR/Payroll modules. Solid understanding of HR and payroll processes, pensions, HMRC regulations, and Local Government terms. Degree-level qualification or equivalent expertise. Experience with systems such as Oracle is highly valued. This is your opportunity to join a team where your technical skills and payroll expertise will shape the future of our service. Apply today and take your career to the next level. Why us? Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That's why we focus on getting the things that matter to our people right. Explore more benefits here! We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations. Please download and read the role description and person specification carefully before you apply as well as Our Identity. The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework. For more details, contact Christine Spirit, HR Payroll & Systems Development Manager, here, or call . This role may be subject to certain successful security checks; please see the role description for more information. We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion. Disability Confident Employer Application process Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldn't want you to miss out on any important updates or interview invitations. Thank you!
Abenefit2u
In-House Scheme Operations & Project Manager 12 month contract (& longer)
Abenefit2u
In-House Scheme Operations & Project Manager 12 month contract (& longer) We are currently supporting a long-established organisation, and their small in-house pension team in the search for a Pensions Operations Manager and Project Manager. This is an exciting opportunity for a pensions professional who enjoys a varied role combining operational responsibilities with project involvement. In this position, you will take responsibility for overseeing the delivery of pensions administration services in partnership with external providers, while helping to manage processes, drive continuous business improvements, and support the delivery of pension communications across the business. You will bring strong day-to-day specialist pensions knowledge, providing commercially focused support to both internal stakeholders and external partners. The role will require you to identify and resolve operational pension issues where solutions are not always clearly defined and where previous precedent may not exist. Over the next 12-24 months, you will also play a key role in several pensions-related projects, acting as the hands-on subject matter expert responsible for delivering key pieces of work rather than managing the project itself, although you will be carefully monitoring all deliverables along the way, and working with all parties involved to ensure targets and project deadlines are met. Strong communication skills are essential for this role, as you will engage with stakeholders at all levels of the organisation - from handling BAU pensions activities and getting into the detail of operational tasks, through to confidently supporting and advising at very senior levels. This role would suit someone who enjoys both strategic exposure and practical delivery within a complex pensions environment. How to apply or learn more about this role: Click the APPLY NOW button below or email for a full job profile and benefit package, and to take your interest further, or call Dianne Beer on to discuss the role further.
Apr 03, 2026
Full time
In-House Scheme Operations & Project Manager 12 month contract (& longer) We are currently supporting a long-established organisation, and their small in-house pension team in the search for a Pensions Operations Manager and Project Manager. This is an exciting opportunity for a pensions professional who enjoys a varied role combining operational responsibilities with project involvement. In this position, you will take responsibility for overseeing the delivery of pensions administration services in partnership with external providers, while helping to manage processes, drive continuous business improvements, and support the delivery of pension communications across the business. You will bring strong day-to-day specialist pensions knowledge, providing commercially focused support to both internal stakeholders and external partners. The role will require you to identify and resolve operational pension issues where solutions are not always clearly defined and where previous precedent may not exist. Over the next 12-24 months, you will also play a key role in several pensions-related projects, acting as the hands-on subject matter expert responsible for delivering key pieces of work rather than managing the project itself, although you will be carefully monitoring all deliverables along the way, and working with all parties involved to ensure targets and project deadlines are met. Strong communication skills are essential for this role, as you will engage with stakeholders at all levels of the organisation - from handling BAU pensions activities and getting into the detail of operational tasks, through to confidently supporting and advising at very senior levels. This role would suit someone who enjoys both strategic exposure and practical delivery within a complex pensions environment. How to apply or learn more about this role: Click the APPLY NOW button below or email for a full job profile and benefit package, and to take your interest further, or call Dianne Beer on to discuss the role further.
Capital One UK
Senior Software Engineering Manager
Capital One UK City, London
White Collar Factory (95009), United Kingdom, London, London Senior Software Engineering Manager What you'll do You'll support a cross-functional group of 3 to 4 engineering teams to design, develop and integrate software features that are delightful and vital to the lives of credit card consumers across all walks of life Coach and nurture your engineering managers on how to build, empower and operate teams to achieve their goals Collaborate with product managers and designers on the overall product roadmap for a key business goal Provide sound stewardship of the platform and capabilities created and owned by your teams Be part of the engineering leadership team that evolves and enhances our capability, by defining and adopting best practices Play a lead role in the development of your teams culture, their vision and how they achieve it Work with associates across the business to identify, lead and drive change that impacts associates beyond your team What we're looking for You'll have experience in leading and supporting multi-disciplined engineering teams to achieve business goals You're comfortable in reaching technical trade-offs between short-term team and long-term business needs You're passionate about recruiting and developing great engineering talent You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste What you'll get to learn (any previous experience would be advantageous) An in-depth understanding and experience working with the cloud/AWS and the opportunities that it brings Solving real world problems and being comfortable working in a complex regulated environment Where and how you'll work This is a permanent position and can be based in either our London or Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 03, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Senior Software Engineering Manager What you'll do You'll support a cross-functional group of 3 to 4 engineering teams to design, develop and integrate software features that are delightful and vital to the lives of credit card consumers across all walks of life Coach and nurture your engineering managers on how to build, empower and operate teams to achieve their goals Collaborate with product managers and designers on the overall product roadmap for a key business goal Provide sound stewardship of the platform and capabilities created and owned by your teams Be part of the engineering leadership team that evolves and enhances our capability, by defining and adopting best practices Play a lead role in the development of your teams culture, their vision and how they achieve it Work with associates across the business to identify, lead and drive change that impacts associates beyond your team What we're looking for You'll have experience in leading and supporting multi-disciplined engineering teams to achieve business goals You're comfortable in reaching technical trade-offs between short-term team and long-term business needs You're passionate about recruiting and developing great engineering talent You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste What you'll get to learn (any previous experience would be advantageous) An in-depth understanding and experience working with the cloud/AWS and the opportunities that it brings Solving real world problems and being comfortable working in a complex regulated environment Where and how you'll work This is a permanent position and can be based in either our London or Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
BDO UK
SSC Operations Manager
BDO UK City, Glasgow
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The purpose of Shared Service Centre Operations Manager role is to provide leadership and management of multi-discipline teams and ownership of delivery of an operational area of the SSC. This will involve strategic thinking, engineering effective and efficient end to end processes, resource planning across a number of teams within the operation and managing a team of Assistant managers. The post holder will be responsible for enabling the delivery of exceptional service, be client centric and quality focussed ensuring we deliver to our operational excellence standards. You'll be someone with: Proven experience at Operations Manager or equivalent level Exceptional leadership and people management skills Strong communication and influencing skills Proven project and change management skills - ability to manage complex operational projects Commercially focused with experience of managing against a P&L Ability to think both strategically and operationally Highly skilled in the development and leadership of teams with the ability to challenge and coach individuals Adept at working independently, pre-empting and resolving issues Highly diplomatic and discrete with the ability to handle highly sensitive matters Proactive at all times and able to work on own initiative without supervision Highly organised and driven while being aware of the wider context, as well as maintaining control over detail Strong ability to prioritise and focus on getting the job done while continuing to evaluate additional requests You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 03, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The purpose of Shared Service Centre Operations Manager role is to provide leadership and management of multi-discipline teams and ownership of delivery of an operational area of the SSC. This will involve strategic thinking, engineering effective and efficient end to end processes, resource planning across a number of teams within the operation and managing a team of Assistant managers. The post holder will be responsible for enabling the delivery of exceptional service, be client centric and quality focussed ensuring we deliver to our operational excellence standards. You'll be someone with: Proven experience at Operations Manager or equivalent level Exceptional leadership and people management skills Strong communication and influencing skills Proven project and change management skills - ability to manage complex operational projects Commercially focused with experience of managing against a P&L Ability to think both strategically and operationally Highly skilled in the development and leadership of teams with the ability to challenge and coach individuals Adept at working independently, pre-empting and resolving issues Highly diplomatic and discrete with the ability to handle highly sensitive matters Proactive at all times and able to work on own initiative without supervision Highly organised and driven while being aware of the wider context, as well as maintaining control over detail Strong ability to prioritise and focus on getting the job done while continuing to evaluate additional requests You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Lead DevOps Engineer
Northrop Grumman Corp. (AU) Manchester, Lancashire
Define Possible at Northrop Grumman UK UK CITIZENSHIP REQUIRED FOR THIS POSITION: Yes RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: UK-Highest Level of Government Clearance TRAVEL: Yes, 10% of the Time What's your possible? At Northrop Grumman UK, you are part of a team driving innovation where it matters most - solving tomorrow's challenges and shaping the technology and solutions of the future. It's what we call Defining Possible . This mind set goes beyond our customer solutions; it's the foundation for your career development and the impact we have within the community. The Opportunity This is more than just a job; it's a mission. As a Lead DevOps Engineer , you will play a pivotal role in designing, developing and maintaining the critical CI/CD infrastructure that powers our services. You'll be self driven, organised and passionate about building elegant, stable and scalable solutions. You'll work across a wide variety of exciting projects with complex challenges, contributing to core solutions that have meaningful, real world impact. You'll also bring strong leadership, guiding your team through both technical and delivery challenges to ensure customer needs are met. "My purpose is to lead a team of engineers, rise to the challenges presented, push the boundaries and define possible together." - Matthew Bullock, Software Manager, Northrop Grumman UK What You'll Do Own the team's deliverables , working with the Scrum Master to define a clear delivery path aligned to customer requirements. Lead and contribute across the entire CI/CD lifecycle , including requirements gathering, design, implementation, testing and deployment. Collaborate with cross functional teams, including product, front end development and QA, to ensure integrated delivery. Mentor and guide junior developers , helping to grow capability and support career development across the team. What We're Looking For Experience as a DevOps Engineer with strong expertise in CI/CD, containerisation, deployment technologies, and cloud platforms (Jenkins, Kubernetes, IaC, Docker, AWS). Proven experience in designing, developing and deploying CI/CD solutions . Experience in Linux system administration or similar operating systems. Ability to troubleshoot issues across live production environments , including high level networking, server and application issues. Understanding of database technologies such as SQL, Elasticsearch or MongoDB. Excellent communication, collaboration and problem solving skills, ideally with experience working in an agile environment. If you don't meet every requirement, we still encourage you to apply. We value potential, curiosity and a willingness to learn. Security Clearance Due to the nature of our work, you must be British National for this clearance type. You must currently hold the Highest Level of UK Government security clearance . Our recruitment team is available to support you through the process: Benefits Flexible working options , including hybrid working and an optional compressed fortnight Private healthcare Cash health plan Holiday buy/sell scheme Career development programmes and specialist training opportunities Performance based bonuses Why Join Us? A Mission to Believe In Every day, we help build a more secure and connected world across land, sea, air, space and cyberspace. From engineering data and intelligence solutions to advancing mission systems for the UK and NATO - what we do together matters. A Place to Belong and Thrive Every voice matters. You'll join an inclusive community where you can bring your authentic self to work. We are proud supporters of Employee Resource Groups and partnerships that champion diversity, wellbeing and inclusion. Your Career, Your Way Shape your journey with diverse roles, mentorship and development opportunities. Enjoy flexibility that supports your wellbeing, alongside benefits that help you grow personally and professionally. Ready to Apply? Yes - Submit your application online. Possibly - Contact our team for more information: No - Explore other opportunities with us. We're growing across the UK. Northrop Grumman is committed to hiring and retaining a diverse workforce, and encourages individuals from all backgrounds and all abilities to apply and consider becoming a part of our diverse and inclusive workforce.
Apr 03, 2026
Full time
Define Possible at Northrop Grumman UK UK CITIZENSHIP REQUIRED FOR THIS POSITION: Yes RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: UK-Highest Level of Government Clearance TRAVEL: Yes, 10% of the Time What's your possible? At Northrop Grumman UK, you are part of a team driving innovation where it matters most - solving tomorrow's challenges and shaping the technology and solutions of the future. It's what we call Defining Possible . This mind set goes beyond our customer solutions; it's the foundation for your career development and the impact we have within the community. The Opportunity This is more than just a job; it's a mission. As a Lead DevOps Engineer , you will play a pivotal role in designing, developing and maintaining the critical CI/CD infrastructure that powers our services. You'll be self driven, organised and passionate about building elegant, stable and scalable solutions. You'll work across a wide variety of exciting projects with complex challenges, contributing to core solutions that have meaningful, real world impact. You'll also bring strong leadership, guiding your team through both technical and delivery challenges to ensure customer needs are met. "My purpose is to lead a team of engineers, rise to the challenges presented, push the boundaries and define possible together." - Matthew Bullock, Software Manager, Northrop Grumman UK What You'll Do Own the team's deliverables , working with the Scrum Master to define a clear delivery path aligned to customer requirements. Lead and contribute across the entire CI/CD lifecycle , including requirements gathering, design, implementation, testing and deployment. Collaborate with cross functional teams, including product, front end development and QA, to ensure integrated delivery. Mentor and guide junior developers , helping to grow capability and support career development across the team. What We're Looking For Experience as a DevOps Engineer with strong expertise in CI/CD, containerisation, deployment technologies, and cloud platforms (Jenkins, Kubernetes, IaC, Docker, AWS). Proven experience in designing, developing and deploying CI/CD solutions . Experience in Linux system administration or similar operating systems. Ability to troubleshoot issues across live production environments , including high level networking, server and application issues. Understanding of database technologies such as SQL, Elasticsearch or MongoDB. Excellent communication, collaboration and problem solving skills, ideally with experience working in an agile environment. If you don't meet every requirement, we still encourage you to apply. We value potential, curiosity and a willingness to learn. Security Clearance Due to the nature of our work, you must be British National for this clearance type. You must currently hold the Highest Level of UK Government security clearance . Our recruitment team is available to support you through the process: Benefits Flexible working options , including hybrid working and an optional compressed fortnight Private healthcare Cash health plan Holiday buy/sell scheme Career development programmes and specialist training opportunities Performance based bonuses Why Join Us? A Mission to Believe In Every day, we help build a more secure and connected world across land, sea, air, space and cyberspace. From engineering data and intelligence solutions to advancing mission systems for the UK and NATO - what we do together matters. A Place to Belong and Thrive Every voice matters. You'll join an inclusive community where you can bring your authentic self to work. We are proud supporters of Employee Resource Groups and partnerships that champion diversity, wellbeing and inclusion. Your Career, Your Way Shape your journey with diverse roles, mentorship and development opportunities. Enjoy flexibility that supports your wellbeing, alongside benefits that help you grow personally and professionally. Ready to Apply? Yes - Submit your application online. Possibly - Contact our team for more information: No - Explore other opportunities with us. We're growing across the UK. Northrop Grumman is committed to hiring and retaining a diverse workforce, and encourages individuals from all backgrounds and all abilities to apply and consider becoming a part of our diverse and inclusive workforce.
Capital One UK
Software Engineering Manager - Services
Capital One UK Islington, London
White Collar Factory (95009), United Kingdom, London, London Software Engineering Manager - Services About this role Capital One is looking for a Software Engineering Manager to join us in our London office. You will have previous experience of leading a Software Engineering team and be passionate about people and technical leadership. What you'll do Be a differential people leader. Literally . We expect you to coach and nurture your engineers and make a material positive difference to their careers and impact on the business. Bring technical leadership to your team. We don't require you to code, but we do expect you to stay close to your team's work, set a high bar for engineering, understand technical risks and influence architectural thinking and decisions. Bring context and purpose to your team. You will ensure your team understands the why behind the work they do, and you will be intentional about how you own and shape culture. Own ways of working and deliveries, partnering with your Product Owner and Change Delivery Lead to shape roadmaps and lead frequent delivery of high quality software in a complex regulatory environment Own one or more business applications, keeping them well-managed and compliant with the high bar set by the business Be a manager for the business , elevating your thinking beyond your immediate team. You'll represent the interests and context of the business to your engineers, and help make the environment beyond your immediate team a better place. What we're looking for An approachable and inquisitive problem-solving leader, with a focus on the why, and a passion for growing people, nurturing culture and leading technical delivery to help us get things done and make things better in a complex, regulatory environment. We are looking for: Previous experience in leading teams, growing engineers and dealing with conflict, constructively and collaboratively Previous experience of having been an experienced software engineer, and somebody who remains comfortable with technology, architectural decisions and technical trade-offs Previous experience in our backend tech stack - Java, Spring, AWS and who is a strong advocate of tight feedback loops through mechanisms including, but not limited to automated tests, CI/CD pipelines and frequent releases A balance of self-reflection and bias for action Strong ownership and excellent communication A drive for positive, proactive impact We understand that great engineering managers may not have everything listed here, and that is OK. If you believe you can make a difference, lead a happy & high-performing engineering team and you have the drive to make a positive impact on the business, we'd love to hear from you. What's in it for you: A people and technical leadership role in an engineering organisation that actively values excellence and doing the right thing, in a business that cares for its associates and has interesting problems to solve around growth, security, availability and performance in a highly regulated space. A learning environment with access to many excellent resources including online technical courses and in-person leadership training A competitive salary and immediate access to core benefits including salary sacrifice pension scheme with up to 10% company contribution, bonus, generous holiday entitlement, private medical insurance and flexible benefits including season ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspace and facilities designed to inspire and support you. In our (quite beautiful) London office, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you'll get to learn (any previous experience would be advantageous) Solve real world problems, navigate ambiguity and deliver on the public cloud (AWS) to drive growth and operational efficiencies in an ambitious and growing UK business Influence change in a complex regulated environment Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 03, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Software Engineering Manager - Services About this role Capital One is looking for a Software Engineering Manager to join us in our London office. You will have previous experience of leading a Software Engineering team and be passionate about people and technical leadership. What you'll do Be a differential people leader. Literally . We expect you to coach and nurture your engineers and make a material positive difference to their careers and impact on the business. Bring technical leadership to your team. We don't require you to code, but we do expect you to stay close to your team's work, set a high bar for engineering, understand technical risks and influence architectural thinking and decisions. Bring context and purpose to your team. You will ensure your team understands the why behind the work they do, and you will be intentional about how you own and shape culture. Own ways of working and deliveries, partnering with your Product Owner and Change Delivery Lead to shape roadmaps and lead frequent delivery of high quality software in a complex regulatory environment Own one or more business applications, keeping them well-managed and compliant with the high bar set by the business Be a manager for the business , elevating your thinking beyond your immediate team. You'll represent the interests and context of the business to your engineers, and help make the environment beyond your immediate team a better place. What we're looking for An approachable and inquisitive problem-solving leader, with a focus on the why, and a passion for growing people, nurturing culture and leading technical delivery to help us get things done and make things better in a complex, regulatory environment. We are looking for: Previous experience in leading teams, growing engineers and dealing with conflict, constructively and collaboratively Previous experience of having been an experienced software engineer, and somebody who remains comfortable with technology, architectural decisions and technical trade-offs Previous experience in our backend tech stack - Java, Spring, AWS and who is a strong advocate of tight feedback loops through mechanisms including, but not limited to automated tests, CI/CD pipelines and frequent releases A balance of self-reflection and bias for action Strong ownership and excellent communication A drive for positive, proactive impact We understand that great engineering managers may not have everything listed here, and that is OK. If you believe you can make a difference, lead a happy & high-performing engineering team and you have the drive to make a positive impact on the business, we'd love to hear from you. What's in it for you: A people and technical leadership role in an engineering organisation that actively values excellence and doing the right thing, in a business that cares for its associates and has interesting problems to solve around growth, security, availability and performance in a highly regulated space. A learning environment with access to many excellent resources including online technical courses and in-person leadership training A competitive salary and immediate access to core benefits including salary sacrifice pension scheme with up to 10% company contribution, bonus, generous holiday entitlement, private medical insurance and flexible benefits including season ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspace and facilities designed to inspire and support you. In our (quite beautiful) London office, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you'll get to learn (any previous experience would be advantageous) Solve real world problems, navigate ambiguity and deliver on the public cloud (AWS) to drive growth and operational efficiencies in an ambitious and growing UK business Influence change in a complex regulated environment Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
BDO UK
QRM Support SSC Senior Assistant
BDO UK City, Glasgow
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As a QRM Support SSC Senior Assistant of BDO's Quality and Risk Team Support Service within the Shared Service Centre (SSC), you will play a pivotal role in providing comprehensive support to the wider Quality and Risk Management (QRM) function. This position is integral to ensuring the firm maintains its commitment to excellence and risk mitigation across all operations. You'll be someone with: Strong Analytical Skills and Attention to Detail: Ability to meticulously analyse data and identify trends, ensuring accuracy in all reporting and monitoring activities. Excellent Communication and Interpersonal Abilities: Proficient in conveying complex information clearly and effectively, fostering strong relationships within the team and across departments. Ability to Work Collaboratively in a Team Environment: Demonstrated experience in working effectively within a team, contributing to collective goals and supporting colleagues. Experience in Quality Assurance or Risk Management: Previous experience in these areas is preferred but not essential. We are looking for someone who is keen to learn and develop a solid understanding of the nuances of quality and risk processes. Proficiency in Excel and/or Power BI: Skilled in data manipulation and report creation using Excel and Power BI, enabling efficient handling of large datasets and insightful reporting. Innovative - You possess a proactive mindset, constantly seeking opportunities for improvement and innovation within quality and risk processes. Your creative problem-solving skills enable you to think outside the box and propose novel solutions to complex challenges. Technically Proficient - While familiarity with quality and risk tools and methodology is advantageous, you are tech-savvy and comfortable with learning new software and technologies to enhance quality and risk management capabilities. Committed to Growth - You have a strong eagerness to learn and a desire to expand your knowledge and skills in quality assurance and risk management. Organisational Expert - You excel in effective time management, prioritising tasks and managing time efficiently to meet deadlines and support multiple functions. Your resourcefulness allows you to utilise available resources to achieve objectives and overcome obstacles. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 03, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As a QRM Support SSC Senior Assistant of BDO's Quality and Risk Team Support Service within the Shared Service Centre (SSC), you will play a pivotal role in providing comprehensive support to the wider Quality and Risk Management (QRM) function. This position is integral to ensuring the firm maintains its commitment to excellence and risk mitigation across all operations. You'll be someone with: Strong Analytical Skills and Attention to Detail: Ability to meticulously analyse data and identify trends, ensuring accuracy in all reporting and monitoring activities. Excellent Communication and Interpersonal Abilities: Proficient in conveying complex information clearly and effectively, fostering strong relationships within the team and across departments. Ability to Work Collaboratively in a Team Environment: Demonstrated experience in working effectively within a team, contributing to collective goals and supporting colleagues. Experience in Quality Assurance or Risk Management: Previous experience in these areas is preferred but not essential. We are looking for someone who is keen to learn and develop a solid understanding of the nuances of quality and risk processes. Proficiency in Excel and/or Power BI: Skilled in data manipulation and report creation using Excel and Power BI, enabling efficient handling of large datasets and insightful reporting. Innovative - You possess a proactive mindset, constantly seeking opportunities for improvement and innovation within quality and risk processes. Your creative problem-solving skills enable you to think outside the box and propose novel solutions to complex challenges. Technically Proficient - While familiarity with quality and risk tools and methodology is advantageous, you are tech-savvy and comfortable with learning new software and technologies to enhance quality and risk management capabilities. Committed to Growth - You have a strong eagerness to learn and a desire to expand your knowledge and skills in quality assurance and risk management. Organisational Expert - You excel in effective time management, prioritising tasks and managing time efficiently to meet deadlines and support multiple functions. Your resourcefulness allows you to utilise available resources to achieve objectives and overcome obstacles. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Deliveroo
Staff Design Programme Manager
Deliveroo
About the Team Design Programme Managers at DoorDash, Deliveroo and Wolt are strategic and creative problem solvers, crafting scalable solutions that empower transformative and high-quality design. By driving innovation and excellence, they play a key role in shaping the future of Design at our companies, making a lasting impact on our community and beyond. About the Role As the Staff Design Programme Manager at Deliveroo, you will be at the forefront of driving scalability, efficiency, and community through our Design Studio. You will collaborate with design leaders across DoorDash, Deliveroo, Wolt, and 7Rooms to elevate our internal design culture, establish onboarding and development programs, drive our budget, vendor and tooling strategy. You will report to the Sr. Design Director of the Design Foundations organization and you will work in a hybrid environment, seamlessly integrating onsite and remote collaboration. Join us in shaping the future of design at Deliveroo and making a meaningful impact on millions of lives. You're excited about this opportunity because you will Own and evolve the Design Studio operating model, including onboarding experiences, shared resources, and clear ways of working that help designers ramp quickly, collaborate effectively, and do their best work from day one Define and drive the Design Studio tooling strategy, ensuring designers have best-in-class tools, platforms, and workflows that improve efficiency, consistency, and quality across the organization Manage the Design Studio budget, including forecasting, tracking, and optimizing spend across tools, vendors, events, and programs to maximize impact and ROI Own vendor and agency partnerships, from selection and onboarding to procurement and performance management, ensuring external partners seamlessly support evolving product and brand needs Create and maintain Design Studio resources, such as playbooks, templates, documentation, and learning materials that enable consistent, high-quality design outcomes Drive AI fluency for designers, partnering with design and technology leaders to introduce tools, training, and best practices that responsibly integrate AI into design workflows and career growth Support career development for designers, collaborating on frameworks, learning paths, and rituals that help designers grow their skills, impact, and sense of progression at DoorDash Plan and run internal Design Studio moments and rituals, including All Hands, workshops, showcases, and offsites that strengthen connection, alignment, and shared purpose Improve Design Studio culture and team health, identifying opportunities to enhance collaboration, feedback, recognition, and inclusion across the design organization Identify and unlock operational efficiencies across our Design Studio, reducing friction so teams can focus more time on craft, impact, and innovation We're excited about you because You have 5+ years of experience building and scaling Design Operations, and design enablement programs, with a proven track record of taking 0 1 initiatives from concept to adoption at scale and speed. You have experience supporting designer onboarding, career development, and learning, including creating resources, playbooks, and programs that help designers grow You've owned design budgets, vendor and agency management, balancing creative excellence with operational rigor You're a clear communicator and scrappy problem solver, passionate about improving design culture, team rituals, and embracing new tools-including AI-to help designers do their best work Why Join Us? At Deliveroo, you'll do work that matters, solving real-world problems in a three-sided marketplace that's constantly evolving. We're food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. A culture built for builders High standards, collaboration, flexible working and continuous learning. Share in the success you help create Competitive salary and equity options, so you're rewarded for the impact you make. ️ Want a deeper look at how we build? Check out our Tech Blog. Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. While you will be focused on Deliveroo, you'll benefit from our shared global Studio community, collaborating with and learning from design peers across DoorDash and Wolt. Together, we're unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We're committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or if you require any reasonable adjustments during the recruitment process, please contact our recruitment team at and we'll be happy to help ensure you have a fair and equitable experience. If you're excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we'd love to hear from you!
Apr 03, 2026
Full time
About the Team Design Programme Managers at DoorDash, Deliveroo and Wolt are strategic and creative problem solvers, crafting scalable solutions that empower transformative and high-quality design. By driving innovation and excellence, they play a key role in shaping the future of Design at our companies, making a lasting impact on our community and beyond. About the Role As the Staff Design Programme Manager at Deliveroo, you will be at the forefront of driving scalability, efficiency, and community through our Design Studio. You will collaborate with design leaders across DoorDash, Deliveroo, Wolt, and 7Rooms to elevate our internal design culture, establish onboarding and development programs, drive our budget, vendor and tooling strategy. You will report to the Sr. Design Director of the Design Foundations organization and you will work in a hybrid environment, seamlessly integrating onsite and remote collaboration. Join us in shaping the future of design at Deliveroo and making a meaningful impact on millions of lives. You're excited about this opportunity because you will Own and evolve the Design Studio operating model, including onboarding experiences, shared resources, and clear ways of working that help designers ramp quickly, collaborate effectively, and do their best work from day one Define and drive the Design Studio tooling strategy, ensuring designers have best-in-class tools, platforms, and workflows that improve efficiency, consistency, and quality across the organization Manage the Design Studio budget, including forecasting, tracking, and optimizing spend across tools, vendors, events, and programs to maximize impact and ROI Own vendor and agency partnerships, from selection and onboarding to procurement and performance management, ensuring external partners seamlessly support evolving product and brand needs Create and maintain Design Studio resources, such as playbooks, templates, documentation, and learning materials that enable consistent, high-quality design outcomes Drive AI fluency for designers, partnering with design and technology leaders to introduce tools, training, and best practices that responsibly integrate AI into design workflows and career growth Support career development for designers, collaborating on frameworks, learning paths, and rituals that help designers grow their skills, impact, and sense of progression at DoorDash Plan and run internal Design Studio moments and rituals, including All Hands, workshops, showcases, and offsites that strengthen connection, alignment, and shared purpose Improve Design Studio culture and team health, identifying opportunities to enhance collaboration, feedback, recognition, and inclusion across the design organization Identify and unlock operational efficiencies across our Design Studio, reducing friction so teams can focus more time on craft, impact, and innovation We're excited about you because You have 5+ years of experience building and scaling Design Operations, and design enablement programs, with a proven track record of taking 0 1 initiatives from concept to adoption at scale and speed. You have experience supporting designer onboarding, career development, and learning, including creating resources, playbooks, and programs that help designers grow You've owned design budgets, vendor and agency management, balancing creative excellence with operational rigor You're a clear communicator and scrappy problem solver, passionate about improving design culture, team rituals, and embracing new tools-including AI-to help designers do their best work Why Join Us? At Deliveroo, you'll do work that matters, solving real-world problems in a three-sided marketplace that's constantly evolving. We're food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. A culture built for builders High standards, collaboration, flexible working and continuous learning. Share in the success you help create Competitive salary and equity options, so you're rewarded for the impact you make. ️ Want a deeper look at how we build? Check out our Tech Blog. Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. While you will be focused on Deliveroo, you'll benefit from our shared global Studio community, collaborating with and learning from design peers across DoorDash and Wolt. Together, we're unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We're committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or if you require any reasonable adjustments during the recruitment process, please contact our recruitment team at and we'll be happy to help ensure you have a fair and equitable experience. If you're excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we'd love to hear from you!
Senior Data Analyst
Leonardo UK Ltd Caddington, Bedfordshire
Job Description: Leonardo are seeking a proactive and strategically minded Senior Business Analyst to join the Performance Team within the Future Combat Air Systems (FCAS) Portfolio Management Office (PMO). In this senior role, you will play a pivotal part in shaping and delivering high-impact performance insights that drive decision-making across the FCAS Programme. You will work closely with the Performance Lead, Programme Managers, and senior stakeholders to lead the development of optimised data flows, advanced analytics, and insightful reporting using tools such as PowerBI, JIRA, and SAP. The Performance Team's mission is to enhance Portfolio Performance reporting to enable data-driven decision-making and improve operational efficiency. As a senior member of the team, you will lead initiatives to simplify and rationalise complex data sets, ensuring that insights are actionable and aligned with strategic objectives. You will also mentor junior analysts and contribute to the continuous improvement of our data and reporting capabilities. What You'll Do Key Responsibilities Lead the design, development, and optimisation of strategic performance dashboards and reporting tools (e.g., PowerBI, JIRA), ensuring alignment with business goals and stakeholder needs. Collaborate with cross-functional teams to source, reconcile, and validate data from multiple systems (e.g., SAP, P6 Primavera, Business Objects), resolving quality issues and ensuring consistency. Translate complex data into clear, actionable insights for senior leadership, programme managers, and IPT teams. Drive continuous improvement in data management processes, identifying automation opportunities and streamlining workflows. Facilitate stakeholder engagement sessions, requirements gathering workshops, and user testing to ensure solutions meet evolving business needs. Champion data governance and best practices across the FCAS Programme. Mentor and support junior analysts, fostering a culture of analytical excellence and collaboration. Represent the Performance Team in strategic planning forums and contribute to shaping the future direction of portfolio analytics. What you'll bring Significant experience in business or data analysis, with exposure to complex programmes or portfolio environments. Proven ability to influence senior stakeholders and communicate complex insights clearly. Advanced Excel skills (including nested formulae) and strong PowerBI development experience. Strong analytical and problem-solving skills, with a strategic mindset. Experience working with large, complex datasets and multiple data sources. Excellent interpersonal and collaboration skills, with the ability to lead cross-functional initiatives. Experience working in Agile environments and familiarity with Atlassian tools (JIRA, Confluence). Self motivated, detail oriented, and adaptable to changing priorities. Security Clearance This role is subject to pre employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company funded benefits package that supports your wellbeing, career development, and work-life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we're here to help you thrive. Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi days each year. Secure your Future: Benefit from our award winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding Performance: All employees at management level and below are eligible for our bonus scheme. Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Refer a friend: Receive a financial reward through our referral programme. Tailored Perks: Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role. For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they are key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now! Primary Location: GB - Luton - Cap. Green 300 Additional Locations: GB - Edinburgh Contract Type: Permanent Hybrid Working: Hybrid
Apr 03, 2026
Full time
Job Description: Leonardo are seeking a proactive and strategically minded Senior Business Analyst to join the Performance Team within the Future Combat Air Systems (FCAS) Portfolio Management Office (PMO). In this senior role, you will play a pivotal part in shaping and delivering high-impact performance insights that drive decision-making across the FCAS Programme. You will work closely with the Performance Lead, Programme Managers, and senior stakeholders to lead the development of optimised data flows, advanced analytics, and insightful reporting using tools such as PowerBI, JIRA, and SAP. The Performance Team's mission is to enhance Portfolio Performance reporting to enable data-driven decision-making and improve operational efficiency. As a senior member of the team, you will lead initiatives to simplify and rationalise complex data sets, ensuring that insights are actionable and aligned with strategic objectives. You will also mentor junior analysts and contribute to the continuous improvement of our data and reporting capabilities. What You'll Do Key Responsibilities Lead the design, development, and optimisation of strategic performance dashboards and reporting tools (e.g., PowerBI, JIRA), ensuring alignment with business goals and stakeholder needs. Collaborate with cross-functional teams to source, reconcile, and validate data from multiple systems (e.g., SAP, P6 Primavera, Business Objects), resolving quality issues and ensuring consistency. Translate complex data into clear, actionable insights for senior leadership, programme managers, and IPT teams. Drive continuous improvement in data management processes, identifying automation opportunities and streamlining workflows. Facilitate stakeholder engagement sessions, requirements gathering workshops, and user testing to ensure solutions meet evolving business needs. Champion data governance and best practices across the FCAS Programme. Mentor and support junior analysts, fostering a culture of analytical excellence and collaboration. Represent the Performance Team in strategic planning forums and contribute to shaping the future direction of portfolio analytics. What you'll bring Significant experience in business or data analysis, with exposure to complex programmes or portfolio environments. Proven ability to influence senior stakeholders and communicate complex insights clearly. Advanced Excel skills (including nested formulae) and strong PowerBI development experience. Strong analytical and problem-solving skills, with a strategic mindset. Experience working with large, complex datasets and multiple data sources. Excellent interpersonal and collaboration skills, with the ability to lead cross-functional initiatives. Experience working in Agile environments and familiarity with Atlassian tools (JIRA, Confluence). Self motivated, detail oriented, and adaptable to changing priorities. Security Clearance This role is subject to pre employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company funded benefits package that supports your wellbeing, career development, and work-life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we're here to help you thrive. Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi days each year. Secure your Future: Benefit from our award winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding Performance: All employees at management level and below are eligible for our bonus scheme. Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Refer a friend: Receive a financial reward through our referral programme. Tailored Perks: Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role. For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they are key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now! Primary Location: GB - Luton - Cap. Green 300 Additional Locations: GB - Edinburgh Contract Type: Permanent Hybrid Working: Hybrid
Via Match Limited
Senior Finance Manager - FTSE 250
Via Match Limited
Job Title: Senior Finance Manager £100,000 + Bonus Fully Remote UK FTSE 250 PLC Job Description: £100k base salary. Work from anywhere in the UK. FTSE 250 prestige. This role won't be open long. We're a FTSE 250 manufacturing and distribution business (£800M+ revenue) hiring a Senior Finance Manager to lead financial planning and commercial finance for our fastest-growing division (£200M revenue, 25% YoY growth). This is a rare opportunity: six-figure salary, fully remote working, FTSE-level experience, and a clear 18-month track to Finance Director. Why this role is special: £100,000 base salary (not £95k, not £98k - a genuine six-figure role) Fully remote - work from anywhere in the UK, forever (not hybrid, not "remote for now" - permanent remote working) FTSE 250 company - put blue-chip experience on your CV, work with institutional investors and PE firms Finance Director track - our last Senior Finance Manager was promoted to FD in 18 months (£140k package) Real autonomy - you'll report directly to the Group CFO (ex-Big 4 partner) and present to the board quarterly What you'll own: Financial planning & analysis for a £200M revenue division (3 business units, 400+ employees) Commercial finance - pricing strategy, margin analysis, contract profitability, deal structuring Budgeting & forecasting - lead annual budget process and rolling 18-month forecasts Board reporting - prepare monthly board packs and present quarterly performance (you'll be in the room) M&A support - financial due diligence and integration planning (we acquire 2-3 businesses per year) What you'll achieve: Build financial models that shape £50M+ capital allocation decisions Present to institutional investors during results season Lead due diligence on acquisitions worth £20-80M Redesign commercial finance processes across 3 business units Develop talent - your team members will get promoted (we invest in people) Who we're looking for: Essential: ACA, ACCA, or CIMA qualified with 6-10 years PQE Big 4 audit or corporate finance background OR strong commercial finance experience in industry Experience in FP&A, commercial finance, or business partnering at a significant scale Advanced financial modelling - you build complex models from scratch (Excel/Power BI) Stakeholder management - you've presented to C-suite and board-level audiences Team leadership - you've managed and developed finance professionals Why join us: Salary & bonus: £100,000 base + 20% performance bonus (£120k total target comp) Equity: Share options worth £40-60k at current share price (FTSE stock - liquid and tradeable) Fully remote: Work from anywhere in UK - London, Manchester, Edinburgh, Cornwall, doesn't matter (we trust you to deliver) Flexibility: Core hours 10am-3pm - manage your own schedule outside that (results matter, not hours) Holidays: 28 days + UK bank holidays + Christmas shutdown (34 days total) Professional development: £3,000/year for courses, conferences, exec education (Harvard/LBS programs, CFA, etc.) Pension: 10% employer contribution (you contribute 5%, we contribute 10%) Benefits: Private medical (you + family), life insurance 6x salary, income protection, EV salary sacrifice scheme Career progression: Clear path to Finance Director - we promote from within (last 3 FDs were internal) Stability: FTSE 250, £800M revenue, 140-year history, strong balance sheet, recession-resistant business model Culture: No politics - founder-led mentality despite size (CEO owns 15% of shares) The business: FTSE 250 manufacturing and distribution group £800M+ group revenue, £200M+ division revenue 2,500 employees globally, 800 in UK Reporting line: You'll report to the Group CFO Career path: This role is a stepping stone to Finance Director: Location: Fully remote across the UK - you can work from home permanently Optional: Quarterly visits to head office (London/Midlands) for board meetings and strategy sessions (we'll pay travel + hotel) No requirement to be in the office weekly, monthly, or ever (unless you want to) Team meetings: Virtual via Teams (we're a remote-first finance function) Interview process: Apply via Via (2 minutes, no CV upload needed) 30-min screening call with Head of Talent (next week) Video interview with CFO (45 mins, technical + behavioural) Case study - 2-hour financial modelling exercise (take-home, then 1-hour presentation to CFO + MD) Final conversation - 30 mins with CEO (culture fit) Offer - we move fast (end-to-end process: 2-3 weeks) Start date: Flexible - we'll work around your notice period (3-6 months notice? No problem) APPLY NOW VIA VIA - THIS ROLE WILL CLOSE FAST £100,000 base salary (genuine six-figure compensation) Fully remote (work from anywhere in UK, forever) FTSE 250 prestige (add blue-chip experience to CV) Finance Director track (18-month promotion path) How to apply: Click "Apply Now" below Create your Via profile in 2 minutes (no CV upload needed) Answer 5 quick questions about your background Submit - our team will review within 24 hours After you apply, you'll immediately get access to: 50+ senior finance roles at FTSE companies, PE-backed businesses, and scale-ups Roles you won't find on any job board (exclusive Via partnerships) Salary benchmarking data for your experience level Companies who want to hire you (they'll reach out directly) Via is 100% free for candidates
Apr 03, 2026
Full time
Job Title: Senior Finance Manager £100,000 + Bonus Fully Remote UK FTSE 250 PLC Job Description: £100k base salary. Work from anywhere in the UK. FTSE 250 prestige. This role won't be open long. We're a FTSE 250 manufacturing and distribution business (£800M+ revenue) hiring a Senior Finance Manager to lead financial planning and commercial finance for our fastest-growing division (£200M revenue, 25% YoY growth). This is a rare opportunity: six-figure salary, fully remote working, FTSE-level experience, and a clear 18-month track to Finance Director. Why this role is special: £100,000 base salary (not £95k, not £98k - a genuine six-figure role) Fully remote - work from anywhere in the UK, forever (not hybrid, not "remote for now" - permanent remote working) FTSE 250 company - put blue-chip experience on your CV, work with institutional investors and PE firms Finance Director track - our last Senior Finance Manager was promoted to FD in 18 months (£140k package) Real autonomy - you'll report directly to the Group CFO (ex-Big 4 partner) and present to the board quarterly What you'll own: Financial planning & analysis for a £200M revenue division (3 business units, 400+ employees) Commercial finance - pricing strategy, margin analysis, contract profitability, deal structuring Budgeting & forecasting - lead annual budget process and rolling 18-month forecasts Board reporting - prepare monthly board packs and present quarterly performance (you'll be in the room) M&A support - financial due diligence and integration planning (we acquire 2-3 businesses per year) What you'll achieve: Build financial models that shape £50M+ capital allocation decisions Present to institutional investors during results season Lead due diligence on acquisitions worth £20-80M Redesign commercial finance processes across 3 business units Develop talent - your team members will get promoted (we invest in people) Who we're looking for: Essential: ACA, ACCA, or CIMA qualified with 6-10 years PQE Big 4 audit or corporate finance background OR strong commercial finance experience in industry Experience in FP&A, commercial finance, or business partnering at a significant scale Advanced financial modelling - you build complex models from scratch (Excel/Power BI) Stakeholder management - you've presented to C-suite and board-level audiences Team leadership - you've managed and developed finance professionals Why join us: Salary & bonus: £100,000 base + 20% performance bonus (£120k total target comp) Equity: Share options worth £40-60k at current share price (FTSE stock - liquid and tradeable) Fully remote: Work from anywhere in UK - London, Manchester, Edinburgh, Cornwall, doesn't matter (we trust you to deliver) Flexibility: Core hours 10am-3pm - manage your own schedule outside that (results matter, not hours) Holidays: 28 days + UK bank holidays + Christmas shutdown (34 days total) Professional development: £3,000/year for courses, conferences, exec education (Harvard/LBS programs, CFA, etc.) Pension: 10% employer contribution (you contribute 5%, we contribute 10%) Benefits: Private medical (you + family), life insurance 6x salary, income protection, EV salary sacrifice scheme Career progression: Clear path to Finance Director - we promote from within (last 3 FDs were internal) Stability: FTSE 250, £800M revenue, 140-year history, strong balance sheet, recession-resistant business model Culture: No politics - founder-led mentality despite size (CEO owns 15% of shares) The business: FTSE 250 manufacturing and distribution group £800M+ group revenue, £200M+ division revenue 2,500 employees globally, 800 in UK Reporting line: You'll report to the Group CFO Career path: This role is a stepping stone to Finance Director: Location: Fully remote across the UK - you can work from home permanently Optional: Quarterly visits to head office (London/Midlands) for board meetings and strategy sessions (we'll pay travel + hotel) No requirement to be in the office weekly, monthly, or ever (unless you want to) Team meetings: Virtual via Teams (we're a remote-first finance function) Interview process: Apply via Via (2 minutes, no CV upload needed) 30-min screening call with Head of Talent (next week) Video interview with CFO (45 mins, technical + behavioural) Case study - 2-hour financial modelling exercise (take-home, then 1-hour presentation to CFO + MD) Final conversation - 30 mins with CEO (culture fit) Offer - we move fast (end-to-end process: 2-3 weeks) Start date: Flexible - we'll work around your notice period (3-6 months notice? No problem) APPLY NOW VIA VIA - THIS ROLE WILL CLOSE FAST £100,000 base salary (genuine six-figure compensation) Fully remote (work from anywhere in UK, forever) FTSE 250 prestige (add blue-chip experience to CV) Finance Director track (18-month promotion path) How to apply: Click "Apply Now" below Create your Via profile in 2 minutes (no CV upload needed) Answer 5 quick questions about your background Submit - our team will review within 24 hours After you apply, you'll immediately get access to: 50+ senior finance roles at FTSE companies, PE-backed businesses, and scale-ups Roles you won't find on any job board (exclusive Via partnerships) Salary benchmarking data for your experience level Companies who want to hire you (they'll reach out directly) Via is 100% free for candidates
Associate Technical Account Manager
Ben
Associate Technical Account Manager (London-based: 3 days in office) Our Mission We're not your average benefits platform - we're the driving force that uplifts people's lives. Our technology connects the entire benefits ecosystem, creating better outcomes for employers, employees, brokers, and providers. Our mission is clear: to build a world where everything works at its best, ensuring every employee gets the support they need to thrive-both at work and beyond. Your Mission As an Associate Technical Account Manager at Ben, you'll be the person our customers rely on when things get technical. You'll own a book of accounts, working alongside our CSMs to make sure customers are getting real value from the platform - and stepping in when things need fixing, explaining, or improving. This role sits right at the intersection of customer relationships and technical problem-solving. You'll handle escalations, run enablement sessions, dig into recurring issues, and help our customers' admin teams feel genuinely confident using Ben. We're building out our TAM function as Ben scales into enterprise. That means you're joining early, helping shape how we support our biggest customers, and growing your skills in an environment where there's real ownership from day one. What you'll be working on Owning your accounts technically: you will be managing a book of customers, handling L2 technical escalations, and working with CSMs to keep accounts healthy. You'll monitor customer health, spot early warning signs of issues, and act on them before they become problems. Running benefit renewal for your book of customers: coordinating the process end-to-end and making sure nothing falls through the cracks during one of the most important moments in the customer lifecycle. Leading enablement and onboarding: you will be running technical onboarding for new customers, carrying out product walkthroughs, and workshops, helping our admin users navigate the platform with ease. Investigating and resolving technical issues: you will be digging into problems in depth, partnering with Support, Engineering, and Product teams to get to the root cause. When something's beyond your scope, escalating clearly and effectively to the right people. Reducing repeat queries through proactive education: if the same questions keep coming up, that's a signal. You'll spot patterns, feed them back into the team, and build out documentation and resources that solve the problem at scale. Contributing to how we work: you will help improve internal playbooks, onboarding frameworks, and knowledge bases. You'll keep customer-facing documentation clear, accurate. Supporting cross-employer initiatives: you will be working on projects that improve platform delivery across your accounts, whether that's data clean-ups, integration improvements, or product enablement campaigns. You'll love this role if you have Experience in a customer-facing technical role: whether that's technical support, technical account management, solutions engineering, implementation, or something adjacent. You've spent time working directly with customers on complex platform or software issues. Strong troubleshooting instincts: you're comfortable investigating technical problems, asking the right questions, and working across teams to get things resolved. Clear, confident communication: you can explain technical concepts to non-technical people without being patronising, and you can write documentation that people actually read. Strong organisational skills: you'll be managing multiple accounts and priorities simultaneously, and things move fast here. Curiosity about the product and the customer's world: you want to understand how benefits work, want to deep dive into technical configuration issues, and work hard to help make admin users' lives easier. Nice to have: Experience in benefits, HR tech, payroll, or a related space: very useful context, but we can teach domain knowledge to the right person. Familiarity with SaaS platforms, integrations, or APIs: you don't need to write code, but understanding how systems talk to each other is incredibly important in this role. Experience running customer training or enablement sessions: webinars, workshops, onboarding calls. You're comfortable presenting and teaching. Experience working in a scaling startup environment: our processes are still being built as we grow! Our Compensation & Benefits It's important to us to practise what we preach when it comes to our benefits. We know what good looks like and we want to provide the best for our team, with a comprehensive and inclusive benefits package. This means you have a choice over the things that are most important to you. You can see a selection below, along with the full offering here. Competitive base salary + equity, so you own what you build £100 monthly personal Ben Balance: for whatever works for you, whether that's Netflix, Spotify, or a really expensive cup of coffee! This allowance will increase by £50 for each year of service until you reach £250 Weekly lunch provided in office so you can spend quality time with the team over some tasty food! 28 days of holidays a year plus bank holidays, and an option to buy or sell 5 days per year. Also, your holiday entitlement will increase to 30 days at your 3rd year of service! Work-from-abroad scheme, so you can support your travels, enjoy an extended holiday, or visit loved ones Enhanced parental leave and workplace nursery scheme to support with the cost of childcare in a nursery setting ️ Comprehensive Private Medical Insurance Funded Life Assurance cover with the option to voluntarily increase - this also includes an annual health check Comprehensive and tailored mental health support and professional coaching through a leading provider Diversity and Culture at Ben We are organically growing a brilliantly diverse, inclusive and respectful bunch of people we are extremely proud of. This should go without saying but all applications are very much welcome. If you need any adjustments to support you with your application, just let us know by emailing .
Apr 03, 2026
Full time
Associate Technical Account Manager (London-based: 3 days in office) Our Mission We're not your average benefits platform - we're the driving force that uplifts people's lives. Our technology connects the entire benefits ecosystem, creating better outcomes for employers, employees, brokers, and providers. Our mission is clear: to build a world where everything works at its best, ensuring every employee gets the support they need to thrive-both at work and beyond. Your Mission As an Associate Technical Account Manager at Ben, you'll be the person our customers rely on when things get technical. You'll own a book of accounts, working alongside our CSMs to make sure customers are getting real value from the platform - and stepping in when things need fixing, explaining, or improving. This role sits right at the intersection of customer relationships and technical problem-solving. You'll handle escalations, run enablement sessions, dig into recurring issues, and help our customers' admin teams feel genuinely confident using Ben. We're building out our TAM function as Ben scales into enterprise. That means you're joining early, helping shape how we support our biggest customers, and growing your skills in an environment where there's real ownership from day one. What you'll be working on Owning your accounts technically: you will be managing a book of customers, handling L2 technical escalations, and working with CSMs to keep accounts healthy. You'll monitor customer health, spot early warning signs of issues, and act on them before they become problems. Running benefit renewal for your book of customers: coordinating the process end-to-end and making sure nothing falls through the cracks during one of the most important moments in the customer lifecycle. Leading enablement and onboarding: you will be running technical onboarding for new customers, carrying out product walkthroughs, and workshops, helping our admin users navigate the platform with ease. Investigating and resolving technical issues: you will be digging into problems in depth, partnering with Support, Engineering, and Product teams to get to the root cause. When something's beyond your scope, escalating clearly and effectively to the right people. Reducing repeat queries through proactive education: if the same questions keep coming up, that's a signal. You'll spot patterns, feed them back into the team, and build out documentation and resources that solve the problem at scale. Contributing to how we work: you will help improve internal playbooks, onboarding frameworks, and knowledge bases. You'll keep customer-facing documentation clear, accurate. Supporting cross-employer initiatives: you will be working on projects that improve platform delivery across your accounts, whether that's data clean-ups, integration improvements, or product enablement campaigns. You'll love this role if you have Experience in a customer-facing technical role: whether that's technical support, technical account management, solutions engineering, implementation, or something adjacent. You've spent time working directly with customers on complex platform or software issues. Strong troubleshooting instincts: you're comfortable investigating technical problems, asking the right questions, and working across teams to get things resolved. Clear, confident communication: you can explain technical concepts to non-technical people without being patronising, and you can write documentation that people actually read. Strong organisational skills: you'll be managing multiple accounts and priorities simultaneously, and things move fast here. Curiosity about the product and the customer's world: you want to understand how benefits work, want to deep dive into technical configuration issues, and work hard to help make admin users' lives easier. Nice to have: Experience in benefits, HR tech, payroll, or a related space: very useful context, but we can teach domain knowledge to the right person. Familiarity with SaaS platforms, integrations, or APIs: you don't need to write code, but understanding how systems talk to each other is incredibly important in this role. Experience running customer training or enablement sessions: webinars, workshops, onboarding calls. You're comfortable presenting and teaching. Experience working in a scaling startup environment: our processes are still being built as we grow! Our Compensation & Benefits It's important to us to practise what we preach when it comes to our benefits. We know what good looks like and we want to provide the best for our team, with a comprehensive and inclusive benefits package. This means you have a choice over the things that are most important to you. You can see a selection below, along with the full offering here. Competitive base salary + equity, so you own what you build £100 monthly personal Ben Balance: for whatever works for you, whether that's Netflix, Spotify, or a really expensive cup of coffee! This allowance will increase by £50 for each year of service until you reach £250 Weekly lunch provided in office so you can spend quality time with the team over some tasty food! 28 days of holidays a year plus bank holidays, and an option to buy or sell 5 days per year. Also, your holiday entitlement will increase to 30 days at your 3rd year of service! Work-from-abroad scheme, so you can support your travels, enjoy an extended holiday, or visit loved ones Enhanced parental leave and workplace nursery scheme to support with the cost of childcare in a nursery setting ️ Comprehensive Private Medical Insurance Funded Life Assurance cover with the option to voluntarily increase - this also includes an annual health check Comprehensive and tailored mental health support and professional coaching through a leading provider Diversity and Culture at Ben We are organically growing a brilliantly diverse, inclusive and respectful bunch of people we are extremely proud of. This should go without saying but all applications are very much welcome. If you need any adjustments to support you with your application, just let us know by emailing .
Recruiter, Data Centre Operations
WeAreTechWomen
Minimum qualifications: 2 years of experience hiring for technical engineering or data centre operations roles within EMEA, or experience in similar mission critical environments. Experience with talent acquisition methodologies, including Boolean search techniques and applicant tracking systems (ATS). Preferred qualifications: 3 years of full cycle recruiting experience or sourcing in a fast paced corporate environment and experience closing candidates and negotiating complex compensation packages. Experience managing or supporting apprenticeship programmes or early career talent initiatives, particularly within technical or infrastructure sectors. Ability to solve problems and deliver significant impact through process refinements with analytical mindset. Ability to grow a talent base, nurture relationships, and work collaboratively in a team environment. Excellent communication skills with the ability to take initiative and build productive relationships. Excellent accountability, work ethic, integrity, and organizational skills with attention to detail. About the job Google is known for our innovative technologies, products and services and for the people behind them. As part of our recruiting team, you're charged with finding the most interesting candidates who bring an entrepreneurial spirit to all they do. You're responsible for guiding candidates through our hiring process and connecting them to the magic of working at Google. You are creative and driven, which allows you to develop lasting relationships with both candidates and hiring managers. You're also comfortable with numbers and drawing insights from analytics to make our hiring process smarter and more efficient. In this role, you will join a team that values collaboration, creativity, and continuous learning, where the culture is supportive and every team member's voice is heard, and contributions are recognised. In this role, you will be a key player in identifying and attracting top talent to Google Cloud in EMEA. You will directly support the growth and success of our Technical Infrastructure and Data Centre business, enabling the Data Centre Operations team to continue growing our global footprint and leading innovation. As a Recruiter, you will be responsible for proactively engaging and hiring exceptional candidates for a variety of Data Centre roles, including Data Centre Operations, Mechanical and Electrical Engineering, Hardware Logistics, and Infrastructure sub domains. You will collaborate with hiring managers to understand the specific needs of each role and develop targeted hiring strategies to deliver for the business. Great just isn't good enough for our People Operations team (known elsewhere as "Human Resources"). We bring the world's most innovative people to Google and provide the programs that help them thrive. Whether recruiting the next Googler, refining our core programs, developing talent, or simply looking for ways to inject some more fun into the lives of our Googlers, we bring a data driven approach that is reinventing the human resources field. Responsibilities Lead full cycle recruitment for top Data Centre talent across EMEA, delivering an efficient, high touch experience while meeting business hiring objectives. Build and own innovative sourcing strategies to build various talent pipelines, tracking employment trends and contributing to regional industry analyses. Collaborate with interview teams to ensure preparedness, high quality assessments, and clear communication throughout the hiring process. Negotiate complex and competitive offers to close top talent, partnering with executive management to secure critical hires. Identify bottlenecks in the recruitment process and recommend enhancements to improve the quality of hire, candidate experience, and overall efficiency. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Apr 03, 2026
Full time
Minimum qualifications: 2 years of experience hiring for technical engineering or data centre operations roles within EMEA, or experience in similar mission critical environments. Experience with talent acquisition methodologies, including Boolean search techniques and applicant tracking systems (ATS). Preferred qualifications: 3 years of full cycle recruiting experience or sourcing in a fast paced corporate environment and experience closing candidates and negotiating complex compensation packages. Experience managing or supporting apprenticeship programmes or early career talent initiatives, particularly within technical or infrastructure sectors. Ability to solve problems and deliver significant impact through process refinements with analytical mindset. Ability to grow a talent base, nurture relationships, and work collaboratively in a team environment. Excellent communication skills with the ability to take initiative and build productive relationships. Excellent accountability, work ethic, integrity, and organizational skills with attention to detail. About the job Google is known for our innovative technologies, products and services and for the people behind them. As part of our recruiting team, you're charged with finding the most interesting candidates who bring an entrepreneurial spirit to all they do. You're responsible for guiding candidates through our hiring process and connecting them to the magic of working at Google. You are creative and driven, which allows you to develop lasting relationships with both candidates and hiring managers. You're also comfortable with numbers and drawing insights from analytics to make our hiring process smarter and more efficient. In this role, you will join a team that values collaboration, creativity, and continuous learning, where the culture is supportive and every team member's voice is heard, and contributions are recognised. In this role, you will be a key player in identifying and attracting top talent to Google Cloud in EMEA. You will directly support the growth and success of our Technical Infrastructure and Data Centre business, enabling the Data Centre Operations team to continue growing our global footprint and leading innovation. As a Recruiter, you will be responsible for proactively engaging and hiring exceptional candidates for a variety of Data Centre roles, including Data Centre Operations, Mechanical and Electrical Engineering, Hardware Logistics, and Infrastructure sub domains. You will collaborate with hiring managers to understand the specific needs of each role and develop targeted hiring strategies to deliver for the business. Great just isn't good enough for our People Operations team (known elsewhere as "Human Resources"). We bring the world's most innovative people to Google and provide the programs that help them thrive. Whether recruiting the next Googler, refining our core programs, developing talent, or simply looking for ways to inject some more fun into the lives of our Googlers, we bring a data driven approach that is reinventing the human resources field. Responsibilities Lead full cycle recruitment for top Data Centre talent across EMEA, delivering an efficient, high touch experience while meeting business hiring objectives. Build and own innovative sourcing strategies to build various talent pipelines, tracking employment trends and contributing to regional industry analyses. Collaborate with interview teams to ensure preparedness, high quality assessments, and clear communication throughout the hiring process. Negotiate complex and competitive offers to close top talent, partnering with executive management to secure critical hires. Identify bottlenecks in the recruitment process and recommend enhancements to improve the quality of hire, candidate experience, and overall efficiency. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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