259 jobs found

Nottingham Trent House (95002), United Kingdom, Nottingham, NottinghamshirePayments and Consumer Credit Lawyer About this role Capital One is excited to have a new opportunity for an experienced solicitor to join our UK Legal Team, to lead on supporting the business across payments, consumer credit and open banking.This role sits within our Legal Customer Acquisition, Strategy and Operations Team, which supports our UK business to navigate risk, deliver on its strategy and ultimately provide good customer outcomes. This comes at a time of rapid innovation across payments and lending, and Capital One finds itself at an exciting point in its own growth journey in the UK. Therefore knowledge of the industry and an ability to adapt quickly to external or internal change will be essential.Reporting to the Head of Legal Customer Acquisition, Strategy and Operations, you'll lead your own small team, and provide legal advice to our operational, lending, financial support and payments teams, partnering with other senior lawyers and stakeholders across legal, external affairs and compliance as needed. What you'll do Advise stakeholders across the business on legal and regulatory requirements impacting a consumer credit business, particularly in relation to payments, open banking and consumer duty Build strong partnerships across our Operations, Lending and Customer Engagement teams to understand business strategy and support them, to navigate risks and opportunities arising from the external legal and regulatory environment Partner with internal teams to undertake horizon scanning in areas of specialism, and document legal requirements, providing training where necessary This role will involve people leadership, managing a small team of lawyers that are SMEs in various aspects of a consumer credit business, including lending, customers in financial difficulty and complaints Instruct and manage input from outside counsel where needed Own your own development and support the development of others within the business through feedback, coaching and mentoring What we're looking for Qualified solicitor with experience working within, or with (if private practice) an established financial services firm that offers consumer credit products is essential Detailed knowledge of, and experience navigating, payments and open banking related legal and regulatory requirements is strongly preferred Experience of advising on issues in the context of consumer duty is essential Experience of interacting with UK regulators, particularly FCA, is preferred In house experience preferred, although this is not essential People management experience Ability to apply strategic thinking and strong problem solving skills Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs Confidence in written and verbal communications, tailoring content and style to the audience as needed Proven track record of delivery with a results focus Great relationship building and team working - across our supplier and sourcing managers and our broader Legal department and throughout our business' multi-functional teams Forward thinking on maximising use of digital opportunities as part of providing legal advice and contract drafting Genuine focus on delivering a best in class legal service to our businessWe are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position and can be based in our Nottingham or Londonoffice. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday.Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industryCapital One is committed to diversity in the workplace.If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.For technical support or questions about Capital One's recruiting process, please send an email to One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job Title Area Manager - London (FTC) Location : Location UK-Bristol Overview Area Manager - London Working Period: Full time / 8 months' Fixed-term contract Reports to: Regional Manager Salary: £55,000 - £60,000 Key Objectives of the Role Yugo is the trusted name for student housing, globally. Every day we connect young people to opportunities and students to amazing spaces. Here at Yugo, we like to do things differently. It's about people, planet, and passion. Our Area Managers are responsible for and accountable for a geographically dispersed group of spaces within our portfolio. This position has both an operational and strategic focus, with the Area Manager leading and supporting our City and Residence Managers to drive forward positive and memorable experiences for our students, as well as setting the future direction for the area. The Area Manager will report directly to the Regional Manager who will drive the region's overall strategic agenda. Working closely with City and Residence Managers, the Area Manager will ensure their assigned portfolio is safe and secure with residences that meet the established operational, financial and business-related targets. They will take overall responsibility for multiple assets in championing and executing strategies relating to property management operations, implementing agreed policies, procedures and practices, whilst also actively driving improvement and operational excellence. The outcome of this will be the delivery of best in-class experience to our students to live their best lives and exceptional sales and financial performance for our clients. It's a big job! This role is a key Management position within the Region and is critical in supporting the Regional Manager to achieve targeted KPI's. You will be responsible for 10 properties across London consisting of approx 3,247 beds. Responsibilities Key Responsibilities 1. Asset Management Manage and monitor appropriate health and safety compliance across the area, promoting a risk free environment; drive a positive health and safety culture. Oversee and support regulatory and compliance issues and manage the financial performance of all spaces in the area. Lead continuous improvement and provide value added initiatives across the area. Work with the Mobilisation team to ensure the smooth set up of any new openings. Provide and manage an escalation matrix in the event of an emergency, liaising with any press and responding to investors as appropriate. Work with wider operations team to drive consistent performance across the portfolio. Use your upbeat, open minded and outgoing personality to lead, mentor and guide the team to ensure that the student spaces are running smoothly, and new ideas are being welcomed. Be Real. Take pride in what you do and own it. Ensuring high standards of all spaces under your leadership. 2. Finance Take a commercial approach to managing the residences whilst actively seeking ways to maximise revenue, including summer occupancy and alternative use strategy, and to identify ways to drive greater efficiency and reduce the cost per bed. Be accountable for the delivery of all KPIs of the spaces under your responsibility, including the delivery of income targets in accordance with sales process and standards; regularly monitor performance and act where necessary. Lead on the annual budget setting process and the budget reforecast for the residences with your management reports. Where necessary approve invoices from vendors, contractors and service providers for payment, escalating any issues to the finance team as appropriate. Maintain and develop relationships with key players at the local universities, education organisations and any other key stakeholders to build stronger referral networks and potentially secure future business as well as empowering your reports to build relationships in this way. Work alongside the Revenue Performance team to develop and execute strategies to enhance sales opportunities and performance within the area, ensuring that all properties have an occupancy level in line with the business plan. Key Performance Indicators - Revenue • NOI target Monthly, YTD, against budget for each space • GOI target Monthly, YTD, against budget for each space • Debt target Monthly, YTD, against budget for each space 3. Student Experience Ensure that our students live their best life, so that we exceed their expectations and they re book or refer us to others. Act as an inspirational lead to the team by exceeding expectations for our residents; oversee the delivery of outstanding customer service by others. Inspire the teams to initiate and lead on resident involvement and social events. Be proactive in striving for continuous improvement to our service offering, ensuring positive feedback from our residents, strong social media presence, and minimal complaints. Be True. Acting responsibly towards others and the planet. Making sure to deliver on our three Pillars (YugoEco, YuPro and YuGrow) to ensure our students live their best life. 4. People Lead and inspire the operational teams to perform across the spaces of your responsibility. Be Bold. Ensuring that boundaries are there to be challenged and encourage a bias for action attitude across the teams. To be both part of the Senior Operations team and a support to local residence based teams. Line manage and act as a coach to the City and Residence Managers within the area, including conducting regular one to one's, appraisals, creating development plans and any other forms of people management that are required. Act as a role model by consistently demonstrating the Yugo values. Liaise with student groups and University partners to drive the business forward and manage and maintain productive ongoing relationships. Work closely with any support function as required to drive collaborative working, operational performance and to maximise revenue. Build strong relationships with key support functions including Sales, Marketing, Data and Analytics, Systems, Finance and People and Culture. Key Performance Indicators - People Attrition • HRIS - monthly across Spaces • Leavers within 90 days across spaces as per target Engagement • Participation rate goal in annual engagement survey • Survey Engagement score from annual survey • Performance Reviews Completion - annually as per target 5. What else? This job description serves as a guideline, this list of responsibilities is not intended to be exhaustive and other requests commensurate with the role may be made of you from time to time. This role also requires a degree of flexibility in terms of days and hours worked. There may be occasional weekend and evening work, particularly during the busy summer months. Qualifications Key Skills & Capabilities Excellent communicator. Articulates and reinforce our brand story, values and behaviours with your teams. With great skills in both written and oral English. Passion- Shows interest in, anticipates, and responds timely to stakeholder needs. Strives to consistently meet service standards. Managing resources - Plans, coordinates and manages internal and external resources to accomplish role responsibilities and/or assigned tasks. Interpersonal skills - Gives timely feedback and provides coaching to the teams to help them develop and grow to their maximum potential. Understands and recognises the value of other points of view and ways of doing things. Administrative Skills - Computer literate with strong application of Microsoft programmes Outlook, Excel, Word and PowerPoint. Demonstrable knowledge and experience in producing sound technical reports. Understands and recognises the value of other points of view and ways of doing things. Experience and Knowledge Essential: Minimum of 5 years' experience within property management. Relevant experience managing teams (e.g. hospitality, residence based, student accommodation). Proven financial responsibility including managing forecasts, budgets and P&L's. Experience of delivering projects on time and to a high standard. Experience of developing a continuous improvement culture and having an impact on the way things are done. Resilience and adaptability, as well as a great cultural diversity awareness. Qualification and/or willingness to undertake training in Carbon Literacy. Desirable: Experienced in other markets and areas. Relevant business or Hospitality degree. Competency in other languages. Experience of working with diversity and in different markets. The Yugo team is a force for good, our mission is to harness this passion to deliver an extraordinary living experience that supports the transition to and from student life. Min GBP £55,000.00/Yr. Max GBP £60,000.00/Yr.

Role Purpose A vacancy has arisen as Team Leader within the Global Finance Systems department.The successful candidate will manage and lead a team of Finance Support Analysts.The Finance Systems team leader will assess performance, manage workloads, manage training requirements, to motivate and assist. The individuals will act as subject matter expert and champion knowledge sharing of that throughout the Global Finance Systems department and beyond.The team's primary focus is the firm's practice management system (PMS) Elite 3e, time recording system Intapp Time Cloud, expense recording system Emburse (formerly Chrome River Expense), and reporting systems (including Workday Adaptive Planning) for which it operates a helpdesk supporting back office operational users through to fee earners on a worldwide basis, offering advice, support and solutions to queries.The team also support on analysing and delivering technical changes to the business, ranging from minor application changes to more substantial projects such as core application upgrades or implementations. They may also be required to act as Finance Systems SMEs contributing to the Firm's other strategic initiatives.The Finance Systems team leader will manage the day to day running of this helpdesk, organising the team and escalating concerns and issues to the Finance Systems Manager. Key Responsibilities and Deliverables Manage a team of analysts providing support to a variety of user issues via email, ServiceNow, visit or phone call, providing solutions and escalating where required to provide an effective and intelligent helpdesk facility, delivering high service levels at all times. Provide encouragement and leadership to a junior team, including communication of team goals and identifying areas for new training or skill checks. Administer the call logging and change control system and ensure that knowledge is documented and spread amongst the team. Manage the flow of day-to-day workload and operations and ensure that the team and the helpdesk adhere to the consistently high standards expected at Freshfields. Assist management with recruitment and new team member training. Communication of deadlines and KPIs to team members. Help to develop processes to ensure firm policies and governance are adhered to, critique existing processes with a view to continuously improve these. Conduct team meetings to ensure the team is kept up to date on the wider picture and performs as a cohesive unit. Generate and share comprehensive and detailed reports about team performance, objectives, deadlines and ticket handling statistics. Provide quality customer service, including interacting with customers, answering customer queries and effectively handling customer complaints. Provide ad-hoc business, technical and analytical help to users of the finance systems. Act as intermediary between the finance support and IT technical support, providing technical and process advice with regards to all the global and UK-based finance support IT systems. Liaise directly with the PMS third party suppliers documenting and implementing fixes as appropriate. Aid in the implementation of new upgrades, functionality, and system wide changes, from a finance support perspective. Work closely with the development teams and third-party providers, feeding back issues and defects discovered through testing and coordinating their resolution. Contributing to, and participating in, the build and release management process with development teams. Providing immediate solutions to user issues and escalating complex queries to the rest of the team. Aiding in the design, testing and rollout of new reports, systems and interfaces. Involvement in other related projects that the wider team are undertaking. Key Requirements Essential Financial skills including: Experience of financial systems administration of a Legal Practice Management System, preferably Elite 3e. Understanding of the finance functions processes and revenue recording systems Proven ability to comprehend financial terminology Previous experience of management information systems Ability to investigate and explain the causality of figures reported.Systems skills including Knowledge of SQL and the ability to combine results with other sources. Advanced level Excel (pivot tables, vlookups, complex formulae). Intimate knowledge of technical aspects of a practice management system Be able to communicate confidently with internal IT and external suppliers on technical issues. Experience of Elite 3e Practice Management Systems.People Management Skills Ability to inspire and guide team members towards achieving strategic goals and fostering a culture of excellence. Experience in setting performance standards, providing constructive feedback, and conducting performance reviews to drive continuous improvement. Commitment to mentoring and developing team members' skills through training, coaching, and career development opportunities.Task Management & Presentation Skills Good listening skills, empathy, and a structured, open minded approach to solving problems. Self-motivated with the ability, and resilience, to drive projects to their completion. Ability to operate autonomously throughout the project life cycle through to delivery. Enthusiastic and focused. Ability to prioritise and work to tight deadlines. Ability to multitask and manage multiple projects. Confident, able to lead meetings and projects. Excellent oral and written communication skills, with confidence and ability to deal with partners, senior lawyers and staff at all levels. The ability to simplify explanations and inspire confidence. Proven organisational skills and attention to detail. A flexible attitude to tasks and to clients. Experience of working in a legal or professional services firm. Team player - reliable, flexible and willing to help. Strong analytical capability able to rapidly understand the root cause of issues to resolve. Desirable Project management skills, Business Analysis skills, Knowledge of servers and database structures. Previous use of an OLAP analysis tool along the lines of Power BI. Accounting training or qualification is advantageous. Freshfields Overview Freshfields is a major international law firm, providing business law advice of the highest quality. We want to be the law firm that clients turn to for legal advice where it most matters, wherever in the world that may be. The Firm has over 2,400 lawyers in 28 offices around the world, providing a comprehensive service to national and multinational corporations, financial institutions and governments.Our people make our firm - we are a people business and want to create a welcoming and supportive environment where all can flourish. We see diversity as a strength which creates fresh perspectives and generates new ideas. We enjoy our work and are determined to do an outstanding job. We deliver best when working in teams. Our culture is a product of the combined mindsets and behaviours of our people which is through the Being Freshfields principles, outlined below: we show respect to everyone we are there for one another we are open with each other we are positive role modelsWe think and work globally - we don't just say we are one firm; we act like one firm right across the world. We work wherever our clients need us. This is how we define ourselves, not by reference to where we have offices. Cross-border work isn't just what we do, it is what we excel at. We understand what it really takes to work across different legal systems and commercial environments and to bridge language and cultural gaps.We aim to add value in everything we do - we are passionate about helping our clients succeed. We use our experience and creativity to help clients make judgements and achieve

Job Title: Head of Service Desk (IT) Location: Cardiff, (Hybrid) with UK travel Salary: up to £70,000 + Car allowance Contract type: Permanent About the role We have an exciting opportunity for an experienced Head of Service Desk to join our team here in Cardiff. This position sits on the ARO Services first line of the Cloud, Cyber, and IT (CCIT) Business Unit, reporting to the Director of Services. The ARO Services function oversees both Professional and Managed Services across all technical domains. We are looking for an experienced Manager of Managers to lead and evolve our Service Desk function into a high-performing, customer-centric engine. You'll be responsible for driving operational excellence, fostering team talent, enhancing the customer journey, and championing service innovation. This is a leadership role that blends service delivery oversight, people development, and process optimisation-all aligned to ARO growth ambitions. The Scope of this role includes ARO Service Desk provision for first and second line along with Field Services, Network Operations Centre and defined remote sites and any other teams as agreed from time to time with the Director of Services Please note that this is a Hybrid role with onsite requirement 3 days a week. You must be able to commute to the office and have your own transport. What you'll do Strategic & Operational Leadership Own the entire Incident and Major Incident Management lifecycle, including governance, response, resolution, and improvement initiatives. Lead and deliver continual service improvement (CSI) programmes, including automation, shift left strategies, and customer self service enhancements. Develop and manage department budget, resource planning, and tooling strategies, including ITSM platforms and performance dashboards. Maintain accurate capacity planning and forecast models to ensure appropriate headcount and cost management. Collaborate with Sales and Account Management to ensure operational readiness aligns with commercial objectives. Team Growth & Culture Build and nurture a skilled, high-performing Managed Services team through clear progression plans and mentorship, enabling career advancement. Conduct regular performance reviews, coaching sessions, and return to work interviews to support staff wellbeing and accountability. Embed a culture of learning, inclusion, knowledge sharing, and innovation. Champion employee engagement and track sentiment via structured surveys and feedback loops. Customer Excellence Act as a senior customer advocate and escalation point, proactively addressing incidents, complaints, and feedback. Own customer satisfaction metrics such as CSAT and NPS, using insights to drive enhancements. Participate in client facing activities like Quarterly Business Reviews (QBRs), service reviews, and solution road mapping. Lead customer journey mapping initiatives and implement feedback loops to strengthen trust and satisfaction. Assure Service Transition is a seamless process for each client allowing Service Take on, Early Life Support and subsequent BAU. Grow a culture that celebrates success based on customer insight and performance. Governance, Risk & Compliance Ensure operational policies and procedures align with ITIL, ISO, GDPR, and other relevant frameworks. Maintain clear audit trails, SLA adherence, and service reporting. What we are looking for? Essential: Proven experience leading a Managed Services or IT Service Desk function within an MSP. Experience of managing Managers within the function. Strong operational knowledge of ITIL frameworks, particularly Incident, Problem, Change, and Major Incident Management. Demonstrable success in driving team performance through KPIs, coaching, and career development initiatives. Excellent customer facing communication skills across written, verbal, and presentation formats, including high stakes incident or escalation scenarios. Proficiency in ITSM and PSA tools (e.g. Autotask, ServiceNow) and interpreting data from ticketing/reporting platforms. Budget management and resource planning experience, including rota development and capacity forecasting. Strong technical literacy across common service desk technologies (Microsoft 365, remote desktop tools, networking basics, endpoint support). Ability to lead process improvement and continuous service optimisation initiatives. Experience working under compliance standards (e.g. ISO 27001, Cyber Essentials+, GDPR). Desirable: ITIL v4 certification at Managing Professional or Strategic Leader level. Experience introducing or managing automation, AI enhanced triage, or self service platforms in a service desk setting. Familiarity with RMM platforms and integrations into PSA/ITSM tools. Who are we? Aro has 25 years' experience in Collaboration, Connectivity, Cloud and Infrastructure and Cyber Security services both in the UK and Internationally and has a nationwide presence with offices across the UK. As one of the UK's leading independent IT and communication experts our mission is to deliver a seamless technology experience to all end users. To make that vision a reality, we need bright, tenacious and inspiring talent to help drive our performance, growth and achieve this mission. To make us successful we focus on strong communication, a culture based on fun, trust and collaboration. We have created a modern workplace environment, which is full of engaged, energetic, positive and curious people whose productivity, resilience and wellbeing allow them to thrive. In 2021 we were awarded the People Insight's Outstanding Workplace Award, which celebrates organisations building positive workplace cultures and acting on employee feedback to spark positive change. Why Work for Aro? At Aro we are committed to creating an excellent employee experience. Our employees, culture and additional benefits all make Aro a great place to work. Come join us! We offer a wide range of benefits and incentives to our employees including: Company Pension Scheme and matching contributions Company Perks portal Private Medical insurance Life assurance 25 days holiday plus bank holidays plus holiday trading Your Birthday off, on us! Health Club and Wellbeing Scheme Aro Shares after 12 months employment Employee Assistance Programme Technical Training Academy and E learning Hybrid working If even 80% of this matches your experience and attributes, we would be delighted to hear from you.

Senior Flex Account Manager page is loaded Senior Flex Account Managerlocations: Milton Keynestime type: Full timeposted on: Posted Todayjob requisition id: R190225, United Kingdom Job Family Group: Customer Operations Worker Type: Regular Posting Start Date: December 14, 2025 Business Unit: Trading and Supply Experience Level: Early Careers Job Description: This is a great opportunity to join our Flex Account Management team as a Flex Account Manager supporting our business' aim to be a leading provider of sustainable energy solutions, partnering with customers on their journey towards carbon neutrality and serving 5-10% of the UK business energy market by 2030.You will have the opportunity to manage key relationships with Shell strategic I&C customers, delivering a contract revenue worth more than £15m/per annum across your portfolio. Through this working closely with blue chip corporate organizations across a range of sectors including Manufacturing, Retail, Telecommunications and Pharmaceuticals. What's the role Reporting into the Flex Operations Manager, the role requires superior client care and regular contact with both current and prospective clients. Travel to meet customers face to face may be required, but the role is desk based in our Milton Keynes office and will involve regular communication with the customers and brokers by telephone.You will have the opportunity to make a lasting impact on an ambitious and growing B2B organization. As a desk-based role you will be able to take advantage of our hybrid working environment which currently offers the opportunity to work from home, with combining time in our Milton Keynes office. What you'll be doing The Flex Account Manager role is responsible for ensuring that our customers with a Flexible Procurement contract have a positive experience with Shell Energy UK (SEUK), managing all customer service and operational aspects of their relationship with SEUK. The Flex Account Manager will be the dedicated point of contact with the customer from point of sale and will take responsibly from a smooth onboarding experience leading to accurate and efficient contract management including monthly invoicing and portfolio management. The Flex Account Manager will be the voice of the customer within SEUK ensuring that we deliver on our promises and contract obligations.More specific responsibilities include: Deliver expected contract cash flow and margin retention, as the dedicated point of contact for our customers from point of sale for all customer service and related operational matters. Working closely with customers SEUK business development manager, to provide industry leading contract management experience. Develop strong inter-personal relationships with key customer contacts to support with positive contract delivery. Driving trust and confidence with the customer. Prioritising F2F and telephony over email communication. Develop key operational account plans with each customer in portfolio, using strong relationship with customer to inform a solid understanding of key account priorities. Deliver a strong onboarding experience for customers, ensuring clear understanding of portfolio information that will lead to successful transfer of supplies and ensuring accurate and timely first bill. Deliver positive customer journeys through coordinating activity across our operational teams and communicating clear and timely outcomes with our customers (e.g. process new flex customer registrations, process renewals, change of tenancy and other contract changes). Be the customer advocate within SEUK Prepare accurate and timely invoices for flex customers (including calculation of accurate Flex contract costs), to drive the successful collection of >£15m revenue per annum. Proactively communicating any changes in a timely way to support our customers to validate and pay invoices in-line with agreed contract payment terms. Through this you will play a leading role in managing SEUK cash flow exposure and protecting contract profit margin. Be a customer service expert, responsible for analysis and diagnostics to address customer queries, requests, and complaints in a timely manner. Managing in a proactive and timely way. Commercial delivery of the contract with the customer, developing KPIs to ensure execution in line with operational commitments. Maintain a good working knowledge of the most recent Gas and Electricity market movements to support with delivery of value adding reporting to customers on their market transactions. Continually identify opportunities to improve flex product and process knowledge to support with customer experience. Working with product and process subject matter experts to upskill and share knowledge across the team. Support compliance audits and billing assurance activities. Use existing workflow functionality, through Junifer demand and ticket management, to accurately maintain customer information, to reduce the cost to serve of your customer base. Identify any inefficiencies within the current processes and systems and suggest ideas for improvements. Maintain awareness of regulatory compliance and changes to the obligations for SEUK (e.g. Ofgem, Elexon) Adhere to group quality standards focused on creating operational excellence What you bring We are keen to hear from candidates with significant experience in customer service or account management role with I&C energy suppliers.We'd also like to see the following: Experience working with Junifer or similar industry standard CRM system for operational delivery to customers. Strong I&C Energy market knowledge and experience. Commercial awareness including analytical skills Strong attention to detail and problem-solving skills Enthusiastic and driven, able to achieve deadline Interpersonal skills: Strong team player Organisational skills: Ability to work at pace, maintaining high productivity without compromising accuracy or quality; Ability to assess and action competing priorities when working through peaks in demand. Technical / Analytical skills: Strong attention to detail and analytical / Excel skills; Good communicator with the ability to be assertive Ability to build successful relationships with clients, suppliers, and colleagues. Well-organised with excellent time management skills, able to quickly integrate into a small team and work on your own initiative. A good listener with the ability to solve problems. What we offer You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself. Progress as a person as we work on the energy transition together. Continuously grow the transferable skills you need to get ahead. Work at the forefront of technology, trends, and practices. Collaborate with experienced colleagues with unique expertise. Achieve your balance in a values-led culture that encourages you to be the best version of yourself. Benefit from flexible working hours, and the possibility of remote/mobile working. Perform at your best with a competitive starting salary and annual performancerelated salary increase - our pay and benefits packages are considered to be among the best in the world. Take advantage of paid parental leave, including for non-birthing parents. Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply. Grow as you progress through diverse

We have a fantastic new vacancy for a Night Manager at Courtyard by Marriott Edinburgh West Courtyard by Marriott Edinburgh West is a 160 bedroom hotel which is situated on the leafy Heriot-Watt University campus, with a state-of-the-art lobby and 'The Avenue' at the centre of it all. Courtyard by Marriott Edinburgh West is managed by Lighthouse Hotel Management, which is the operational arm of the Molo Hotel Group. Job Description: As the Nights Manager, you will play a pivotal role in creating unforgettable moments for our guests while ensuring the smooth operation of our reception desk and leading the team throughout the night. Responsibilities: Front Desk Excellence: Reporting directly into the Front Office Manager, you'll lead a team of enthusiastic front Night Auditor's,inspiring them to provide outstanding service with a smile. Your charm and exceptional communication skills will ensure every guest receives a warm welcome, making them feel like royalty from the moment they step through our doors.Guest Engagement: As a face of our hotel, you will greet each guest with a smile, anticipating their needs, and go above and beyond to exceed their expectations and making their stay memorable. Guest Engagement: As the face of our hotel, you'll engage with guests, anticipate their needs, and go above and beyond to exceed their expectations. Your ability to build genuine connections will transform first-time visitors into loyal fans of the hotel. Supervision and Training: You'll oversee the daily operations of the reception desk throughout the night, guiding and mentoring the Night Auditors to deliver exceptional service. Sharing your knowledge and expertise, you'll provide ongoing training to ensure our team is equipped with the skills needed to create magical experiences for our guests. Problem Solving:With a keen eye for detail and exceptional problem-solving skills, you'll handle guest requests, complaints, and challenging situations with grace and efficiency. Your resourcefulness will turn obstacles into opportunities to showcase our commitment to guest satisfaction. Collaboration:You'll collaborate closely with various departments, namely the day time reception team. Providing a full update and handover to the day time team, you will allow for seamless guest experiences. Your excellent teamwork skills will foster a harmonious work environment, where everyone works together to create an exceptional stay for our guests. Requirements: Previous experience in a similar role would be desirable, but not essential as full on the job training will be provided. Excellent communication skills in English, both verbal and written. Additional language proficiency is a bonus. A passion for delivering exceptional guest service with a friendly and approachable demeanour. Strong organizational skills and the ability to multitask in a fast-paced environment. Proficient computer skills, including knowledge of hotel management systems. Flexibility to work varying shifts, including weekends and holidays, as our hotel operates 24/7. Perks and Benefits: Competitive salary and opportunities for career growth within Lighthouse Hotel managementfamily. Enhanced benefits for all employees - including 24/7 access to an online GP Extensive training and development programs to enhance your skills and knowledge. Employee / Friend & Family discounts on hotel stays and dining. Vibrant and inclusive work environment with a diverse team. Employee recognition programs to celebrate your achievements. Uniform and Meals provided on duty Death in Service benefit for contracted employees And many more great benefits! Join our team and immerse yourself in a world of unparalleled hospitality and excitement. Be part of an extraordinary journey where you'll shape memories and create experiences that will last a lifetime. Apply now and become a key player in our magnificent hotel's success story! The Lighthouse Hotel Management is an equal opportunity employer and encourages applications from candidates of all backgrounds.

Hours of work: 40 Hours per week - Permanent contract Salary: Up to £29,355 dependant on experience What we need in a nutshell Overseeing the Guest Services team ensuring a seamless check in process while proactively looking to mitigate guest frustrations and encourage timely service recovery. Maximising revenue opportunities through effective management of all hotel rooms, while encouraging upgrades to existing business. Who are we? We are Gara Rock a Boutique Hotel and Restaurant perched on a clifftop right on the South West Coast path and just across the water from Salcombe. We're relaxed, friendly and down to earth. And we're devoted to making sure our guests and Visitors have the best time with us. Right now, we're looking for some talented awesome individuals to join our team and help us deliver our Gara Rock experience. We are a dynamic and growing company, shaking up the Great British holiday. At our amazing UK resorts we pull out all the stops and add the bells and whistles to give our guests the holiday of a lifetime. Find out more about our holiday experience on our website: . What you'll be doing Through clear and consistent leadership, you will be managing and motivating the Guest Services teams to ensure they are equipped and excited to enable our Guests to have the best holiday ever, with the attention to detail that has become synonymous to the standards expected at an Away Resorts destination. Your responsibilities will include: Looking for ways to improve and develop service standards. Working with yield and inventory to maximise occupancy and tariff. Working closely with the Maintenance Team and Accommodation Team to ensure that all accommodation is sparkling and well-maintained with everything working. Ensuring the Guest Services team represent the Hotel well and have a can-do, problem-solving attitude, ensuring our Guests are looked after and will come back! Managing complaints and monitoring guest feedback, onsite and via social media Managing and motivating your team, including recruitment, performance reviews, development and all the paperwork that goes with it Analysing trends to build the strategy, policies and procedures that deliver improvements and maximise sales opportunities Managing the P&L for your department Skills, experience, and qualities you'll need If you can demonstrate the following, we'd love to hear from you: A good level of general education with evidence of personal and/or professional development Experience within the hospitality sector or similar within Guest Services Strong leadership skills: approachable, leading by example and respectful of their team at all times A great communicator and able to accept and act upon feedback Commercially astute and competent with IT and technology Experience with RMS Booking System Ability to write key SOP's for the Guest Services Ability to train the team in key pieces of Guest Services Have a minimum of 5 years experience within Hospitality/Hotels It's about your values too. We have a can-do, fun-loving, people-centred ethos here at Away Resorts, which is captured by our holiday heroes' mantra of Attentive Amazing Lovers - have a read about it on our website and decide if it describes you. What we can offer you This is an exciting and varied role as part of our senior management team. We look after you with a great range of benefits, including:

London, GB YOUR ROLE Our Project Logistics team in Chiswick, London, is looking for a detail oriented Senior Project Coordinator to join us! In this dynamic role, you'll play a key part in ensuring smooth operations, delivering top tier shipping services, and maintaining exceptional customer satisfaction. If you thrive in a fast paced environment and have a passion for logistics, we'd love to hear from you! WHAT ARE YOU GOING TO DO? Reporting into the Projects Operations Manager you will play a key role in managing the multimodal, cross trade operation of heavy lift and out of gauge cargo. You will oversee transportation via road, ocean, and air, ensuring seamless delivery from the point of origin to destinations worldwide. You will be responsible for arranging the collections of the cargo and coordinating with overseas offices to guarantee efficient handling upon arrival at its destination. You will ensure exceptional customer satisfaction by keeping clients informed of the shipment movement throughout the process. You will also handle any requests, complaints, and general queries from the client and update relevant systems with key information. In addition, you will also support the team with commercial activity, where you will be responsible for price analysis, quotations and rate negotiation to support overall operational success and productivity. WHAT ARE WE LOOKING FOR? Our ideal candidate will demonstrate freight forwarding experience working in a multimodal logistics environment (across air, road and sea) ideally within project logistics in the Oil & Gas, mining, energy sectors. You will have a solid understanding of global transport logistics. You will need to be an exceptional communicator across all mediums, be organised and able to work as part of a team and take a leading role where necessary but also be comfortable working alone and able to act on your own initiative. WHAT DO WE HAVE TO OFFER? With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There's no doubt that you will be compensated for your hard work and commitment so if you'd like to work for one of the top Logistics providers in the world then please do get in touch to find your next role. ABOUT TOMORROW We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career. CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status. Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland.

Hard FM Account Manager Wiltshire Area £55-65k plus car allowance and bonus Great Benefits Are you working in the Hard Services Facilities sector as either an Account Manager or Contract Manager and looking for a new opportunity covering a large contract / account in Wiltshire. If so this could be for you. This Facilities Management provider are currently recruiting for an Account Manager to oversee the Hard Services side of the contract Working closely with the Regional Team the role shall ensure contractual compliance, commercial success and that required safety standards are met. Establishing and maintaining client and stakeholder relationships is pivotal to the success of the role. The portfolio consists of schools, libraries, offices, car parks, leisure centres and community centres (circa 200 operational properties). Key Accountabilities Financial / Commercial . Deliver the cost and revenue expectations of the contract Ensure timely and accurate invoicing Partake in central office contract and financial reviews monthly or when required. People Head up a regional team providing a hard FM service to a local authority. The team consists of ten mobile engineers, three managers and four office based administrative staff Keeping the Operations Manager fully aware of the contract progress and ensuring immediate notification of any delays, adverse trends or problems needing senior management response Customer Satisfaction Keep the clients regularly informed and ensure client expectations are managed Chair regular contract review meeting. and issue notes / minutes, Maintaining accurate records of communication. Monitoring the nature and volume of any service failures reported and ensure all justifiable complaints are speedily responded to and resolved Maintaining a close working relationship with the Client and key stakeholders Corporate Policy & Procedures Implementing and maintaining best practice and continuous improvement on H&S. Overseeing the Company's Project Control Procedures (for contract project works) Implement and maintain company values Review and ensure compliance with safety, environmental and quality control policies. Resource Management Review and assess supply chain capability and remove/add suppliers where required whilst considering social value aspects of public spend Review and assess direct staff capability and align with delivery expectations. Technical skills and Knowledge A proficient knowledge of health & safety and environmental legislation Fully conversant in Hard Services FM Have appropriate building service industry experience - preferably including either an electrical or mechanical qualification Experience in delivering contractual agreements over a varied portfolio Awareness of SFG 20 Person Specification Results Driven High level of communications, control, organising, motivational and management skills Proactive and committed Collaborative and Team-based - Ability to delegate Leadership - Lead by example, demonstrate trust in the team Expertise in role Good communication skills For further information on the role and the company please APPLY NOW or get in touch with Gary Cornes for a confidential chat JBRP1_UKTJ

Solent Group Christchurch, United Kingdom Technical Hybrid Warning! Vacancy not published Company Description Solent Group work with a diverse portfolio of Retailers and supply bespoke products within various categories, including Health & Beauty, Household Impulse Snacking and Reusable Bags. We are proud to be best-in-class when it comes to own-label product innovation. Our Categories are fast-paced with ever-evolving trends and a host of ground-breaking products coming to market on a regular basis - we add value to retailers by leading and owning each category. Here at Solent we want people to be extraordinary. We pride ourselves on creating and producing amazing products and brands for our Global Customers. You will be joining a company with offices globally across South Africa, Hong Kong, Shanghai, Vietnam, and the UK. Position POSITION: Packaging Development Manager DIVISION/DEPT: Technical Department REPORT TO: Senior Technical Manager LOCATION: Hybrid TRAVEL: Travel may be required to manufacturing sites in UK/EU and Far East The successful candidate will have overall responsibility for the developing and optimizing packaging solutions that protect products, comply with regulations, and meet consumer expectations, either by Solent's retail partners or by Solent brands; ensuring all key technical elements of a project are diligently completed and communicated on time. The role will also involve travel to various locations around the world to attend factory trials, factory gap analysis, pre-production, and product launches and to meet with customers. Requirements Key Responsibilities: Designing and Testing Packaging: Collaborate with designers, suppliers and production developers to create packaging that ensures product safety and quality, but also meets our sustainable needs. This involves producing sample packaging to test different materials and designs. Ensuring Compliance and Quality: Verify that packaging meets quality standards and complies with legal and environmental regulations. write technical reports and maintaining documentation related to packaging specifications and compliance. Researching and drive Sustainable Solutions: Investigate ways to make packaging more environmentally friendly by reducing material usage, promoting recyclability or re-use, and minimizing waste and costs attached to it. Collaborating Across Departments: Working closely with various teams such as product development, quality control, marketing, Supply chain and buying is essential to ensure that packaging meets customer needs and aligns with the company's objectives. Managing Packaging Projects: Oversee the development and implementation of packaging projects across the group, ensuring that objectives are met within set timelines and budgets. This involves sourcing and sampling new packaging options or improving existing packaging to meet customer needs and drive sustainable solutions. Work collaboratively with technical teams in UK and Asia to ensure all technical aspects of packaging are completed in a timely manner, for example, production approval, accurate information for specifications & compliance. Packaging waste management and reporting, ensuring all necessary packaging information is collated accurately and on time. Pro active management to reduce our packaging waste charge (EPR) or EUDR by driving innovative and sustainable solutions for both Solent and its customers. Work closely with the internal product and commercial teams to ensure all packaging requirements are applied during the NPD process and new launches. Travel to various locations attending printers initial visits, development trials and pre production approvals. Work with the quality team to investigate, report and reduce customer complaints and non conformances. Attend conferences, exhibitions, and trade shows to keep on top of innovations, legislation and opportunities with new materials, production techniques or packaging solutions. Prioritise and champion Solent's Policies on Sustainability, Innovation and Ethical manufacturing. Global Harmonization Initiatives: Active participation in global harmonization initiatives to create consistent standards and facilitate international trade. Collaboration with international regulatory bodies to align packaging regulations across regions. About You: Min of 3-5 years of packaging development and delivery to market. Retail or retail supplier experience and/or brand development experience. Excellent people, presentation, and communication skills. Masters/Bachelor Degree/Diploma in relevant field. Experience in customer facing product development role. Good working knowledge of Quality Management Systems, Food contact regulations, child safe packaging, recycling and regulations, chemical restrictions, transport and handling and sustainable regulations. Other information In turn we offer: Competitive salary with annual salary reviews. 25 days holiday per annum, increasing to 27 days after 3 years' service and 30 days after 5 years' service. Extensive benefits program including buying additional holiday, medical cash plan, access to mental health support and many other benefits. Flexible hours and work from home available to all staff. Great learning and development and progression opportunities Yearly bonus structure (based on company targets). Enhanced Maternity and Paternity Leave. Generous Company Sick Pay. Pension Scheme Contribution. Solent social events run by our inhouse Social Team.

Job Overview: Working alongside our client, an established injection moulding manufacturer, we are looking for a Senior Quality Engineer to join their team to support continued business growth. Remit: Working within the Operations team as a Senior Quality Engineer you will lead on quality, ensuring quality KPIs are met, and CI goals are achieved whilst overseeing a team of shift Quality Controllers Reporting to the Operations & SHEQ Director, the Senior Quality Engineer will be responsible for ensuring product quality, resolving issues efficiently, and supporting the continuous improvement of procedures across the QHSE management Systems This role offers a defined progression path to Quality Manager within two years, making it an excellent opportunity for a Senior or Quality Engineer ready to take the next step in their career Company Benefits: Monday-Friday days role Flexi-time contract 25 days holiday + bank holidays Private medical insurance Healthcare cash plan Life assurance Role: Actively contribute to the Operations Team, supporting quality KPIs and continuous improvement. Manage daily production quality and support NPI, ensuring product suitability to customer specifications. Own customer relationships, handling complaints, quality queries, and ensuring timely resolutions. Implement and manage 5S practices across key operational areas. Respond promptly to quality-related customer enquiries, managing the full lifecycle of quality concerns (NCRs, concessions, rework, 8D investigations). Ensure quality compliance of third-party components and manage supplier communications. Oversee the product returns process in line with RMA procedures, including issuing credit notes and managing stock reallocation. Continuously improve quality inspection procedures and processes. Lead internal audit programs in line with ISO 9001 and ISO 13485 standards, ensuring effective scheduling, execution, and closure of NCRs. Drive and support the in-house 8D problem-solving program. Maintain key quality registers and reporting tools. Line manage the Quality Control team, including competency assessments and absence cover; support metrology tasks when needed. Perform additional duties as required, including support for stock takes. Experience Requirements: Strong background in Production Quality within manufacturing (preferably plastics but other industries will be considered Hold an engineering qualification such as HNC, HND or BEng (desirable) Six SigmaGreenbelt(desirable) Experience of working to ISO accreditation and managing the associated QMS Experience of undertaking internal audits to 9001 or 13485, or willingness to train Detailed understanding and experience of applying six sigma principles tools for problem solving Experience working in a fast-paced environment with the ability to manage conflicting priorities Competent to read engineering drawings and measure components using metrological equipment Experience of undertaking root cause analysis on quality issues, and resolving them by putting corrective and preventative actions in place. Experience of supporting the introduction of new business and engineering changes into production from a Quality perspective Full UK driving license required to attend customer sites. Key Words: Quality Engineer, Senior Quality Engineer, Quality Manager, NPI Quality Engineer, Customer Quality Engineer, Senior Quality Technician, SQA, Quality Assurance injection moulding, ISO13485, ISO9001, Plastics FOOTER Due to the sheer volume of applications we receive we will only contact successful applications that meet the requirements of our client job brief. Therefore, if you have not heard from us within 10 working days, please deem your application as unsuccessful. For all UK job positions work seekers must be eligible to work and live in the UK Sierra 57 Consult Technical Engineering & Manufacturing Recruitment Specialist Plastics, Packaging & Precision Engineering Sierra 57 Consult Ltd are acting as an Employment Agency in relation to this vacancy. In compliance with the new regulations (April 2004) in place under the Employment Agencies Act, Sierra 57 Consult will require proof of identification. A current copy of a passport, driving license, ID card or NI card will be required as part of the registration process. Email copies are acceptable. Sierra 57 Consult has been designed to project manage the mechanics of all aspects concerning the recruitment processes, implementing a simple and succinct method for targeting and introducing bona fide and skilled candidates to reputable clients and potential employers. If this advertised position does not interest you, please consider our other opportunities by sending your updated CV outlining your achievements and your personal requisites, i.e. salary, location, job roles. Please just Google Sierra 57 & register with us. JBRP1_UKTJ

Select how often (in days) to receive an alert: Market Manager Core Account UK (f/m/d) Date: Sep 10, 2025 Location: Manchester Be the Driving Force Behind Our UK Market - Join Franke as Market Manager (f/m/d) Imagine entering a company that not only equips kitchens, but also sets standards worldwide - in innovation, quality and service. Welcome to Franke, a global player with heart, mind and vision. More than 8,000 people on five continents are working here to rethink the world of cooking, serving and enjoyment. In our Franke Foodservice Systems division, everything revolves around customised solutions for system catering. We help the world's largest restaurant chains to make their kitchens more efficient, modern and sustainable. And this is exactly where you come in. Your role: Customer advocate with project responsibility As Market Manager Core AccountUK (f/m/d), you are the central point of contact for franchisees, restaurant managers and company representatives. You will accompany complete kitchen projects - from planning to realization - and work closely with architects, site managers, service partners and our internal team. Project responsibility for new kitchens and remodeling projects - from A to Z Customer consulting & relationship management - you are the first point of contact for our core accounts Sales strategy & target achievement - through planning, analyses and targeted measures Marketing & promotion - you actively promote our products and services Forecasting & reporting - you deliver precise forecasts and manage profitable projects Complaints management - you find solutions where others see problems What you bring with you - and what you can expect from us You have completed business or technical qualifications and have at least 5 years' experience in selling technical products - ideally in the catering or construction sector. Operational experience from the QSR industries a plus. You are a strong communicator, have an entrepreneurial mindset and love managing several projects at the same time. You are fluent in English; any other language is a plus. And: You like travelling - because your customers do too. In return, we not only offer you an exciting task, but also: Flexible working hours and basically mobile working(40% office / 60% mobile) 30 days holiday Full access to LinkedIn learning (including learning time) and allowance for further training Corporate benefits and employee gifts on various occasions Company and sporting events such as summer parties, departmental outings and football tournaments The most important facts about your employment contract Unlimited contract Additionally: Participation in the Franke bonus programme Ready to shape the future of Franke with us? Then apply now! We believe in equal opportunities and diversity. That's why we welcome applications from people of all genders, backgrounds and with or without disabilities. Our liaison officer for the severely disabled will be happy to answer any questions you may have. Important information for all executive search companies, headhunters and HR consultants The Franke Group does not accept unsolicited support from headhunters and personnel consultants for our career opportunities. Any CV/resume vitae submitted to Franke or its employees by external recruitment agencies without a valid written recruitment agreement related to the position in question shall be deemed the sole property of our company. In the event that a candidate present

Manager - 2935 page is loaded Manager - 2935locations: Hardees of 52nd St/Aberdeen Rdtime type: Full timeposted on: Posted Todayjob requisition id: JR-64675# Click to Apply! Job Title - Restaurant Manager/Hardee's NOW HIRING EXCEPTIONAL RESTAURANT MANAGERS - If you are passionate about making a difference for our guests and our team members, every single day, can manage and motivate team members through positive and respectful leadership, strive to exceed company standards in service to guests, food quality, food safety, and cleanliness and recognize your team members for a job well-done. You are just what we are looking for.If this is you then COME JOIN OUR AMAZING TEAM, make new friends, develop your career skills and have fun. Great pay, benefits and opportunity for advancement. "WE BELIEVE IN PEOPLE" Boddie-Noell is a family owned Christian based company and is the largest franchisee of Hardee's restaurants in the United States. Our purpose is to use the resources of our company to provide opportunities for our people and be a positive influence on people's lives wherever and whenever we can.Our managers do not manage from a distance but instead alongside crew employees in order to be more effective, resolve guest complaints, maintain product quality, and fix any problems as they arise. Working alongside other crew members allows our managers to teach others and lead by example. Job Purpose Statement To operate the restaurant in the absence of the Senior/General Manager. Assist in achieving sales growth through maintaining the highest standards of quality, service, and cleanliness with constant focus on profitability. Job Functions Interview and hire qualified staff to operate the restaurant based on company standards and in compliance with state and federal regulations. Schedule sufficient staff to operate the restaurant and accommodate guest flow. Manage labor costs to meet company standard. Train and develop crew under the direction of the Senior/General Manager. Maintain a cooperative, harmonious working relationship with management team and crew. Provide coaching, counseling, and discipline as warranted. Assist with crew member duties a needed. Conduct crew and management team meetings as needed to discuss operation procedures, promotions, safety, security, training, etc. Maintain an adequate supply of all products and items necessary to operate the restaurant. Control inventory to meet company Food Cost Variance standard. Maintain reports and records based on company standards and in compliance with state and federal regulations. Maintain building and equipment using proper operating, cleaning, and preventive maintenance procedures. Responsible for all cash. Ensure adherence to cash procedures. Ensure personal appearance meets company standard and displays professionalism at all times. Recognize and adhere to all HR, sanitation, safety, and security policies and procedures to ensure a safe and compliant environment for all. Consistently exhibit the actions/behaviors which best demonstrate BNE's Vision and Values; perform other tasks as directed by management; and at all times represent Boddie-Noell Enterprises, Inc. as a professional in every aspect of performance. Note: BNE will make reasonable accommodations as required by the Americans with Disabilities Act. Must be 18 years or older Must meet Physical demands required of the role Must be able to lead, recognize and train successful talent 2 years of management experience Available to work all shifts and weekends Ability to pass background check and drug screen Valid Driver's License Strong conflict-resolution skills Consistent and Reliable Cheerful and Positive Attitude Excellent communication skills Loves Serving and Helping Others Now Paying Weekly Fun & Flexible Work Environment Paid Training 401K Vacation, Sick, Holiday & Bereavement pay Discounted Meals During Shift Medical, Dental, Vision & Life Insurance Opportunity to Advance Bonus Program Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills. Workplace Caring Culture - We've created a culture of family and team that exist in each of our restaurants. Our treatment of employees is well known in the restaurant field where we enjoy some of the best retention of long-term employees in the industry. Helping Hands - Employee assistance fund that provides financial help to Boddie-Noell employees in time of need. Corporate Chaplains - Offers care to employees with personal and professional life issues. Veterans and those with previous military experience are encouraged to apply! EOE Boddie-Noell Enterprises, Inc., an independent franchisee of Hardee's Restaurants LLC

Overview Your primary responsibility will be to provide a management support to Horticultural team, with customer service at the forefront of everything you achieve. Working closely with the Plant Manager to help the Garden Centre to succeed. Rota: Full time, 40hrs, Wednesdays off with alternate weekend working Responsibilities Maintain good control over stock levels, including accurate ordering and stock clearance where necessary Train and monitor your team to ensure that stock is cared for appropriately Co-operate fully with line management and product managers Take responsibility for the whole department in the absence of the manager Ensure all queries and complaints are handled with courtesy and referred where necessary to the manager and product manager Customer Service expectations are exceeded Sales opportunities are generated through interaction with customers To be successful in this role, we are looking for people Extensive knowledge and experience of working in a retail bedding department and/or a horticultural qualification. A passion for customer service and the ability to thrive in a fast-paced environment are essential. You will be flexible, enthusiastic and highly motivated, commercially aware and have the ability to create dynamic displays. Squire's is a family-owned group of 17 garden centres based in Surrey, Sussex, Middlesex, and Berkshire. Since 1936 the purpose of our business has been the happiness of those who work in it. We are committed to growing our business and to promoting the highest standards in horticulture, catering, and retail. We want our staff to enjoy working with us in a friendly, energetic customer focused environment. Rewards & Benefits Employee Discount - 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years' service and 30% after 5 years' service. Holiday (including bank holidays) - 5.6 weeks on joining increasing to 6.2 weeks after 2 years' service and 6.6 weeks after 5 years' service. Bonus - We reward our employees with a non-contractual bonus at Christmas, based on the profit of the company in any financial year (first year is dependent on start date). Pension - We offer a Defined Contribution Pension Plan to new employees. If you pay into the plan and meet the government criteria, the company will too, and these contributions will be invested. Attendance - After one year's service, if you have worked for a full financial year and have 100% attendance, one day holiday (pro-rata) will be added to your holiday grant as a "Thank you". Made A Difference Scheme (M.A.D) - A reward scheme for team members who make a difference to our business through outstanding customer service, over and above normal duties or initiatives that have grown / inspired the business. There is a monthly winner. All winners select a gift to receive. Learning & Development - You can look forward to a wealth of learning opportunities with us that will enhance and develop you with the skills and confidence you need. Birthday - After 6 months service if your birthday falls on your contracted day to work, you can leave work early (holiday policy rules apply). If you have 2 years service on your birthday, you will receive a £25 Squires gift voucher (pro rata for less than 40 hours). Cycle2work scheme - After 1 year's service, a government initiative which offers a 25% to 39% saving on new cycling equipment. This cost is deducted out of your pay over 12 or 19 months. Child's first day at school - After 1 year's service come in late and go home early on your child's first day of school life, so that you can be there to take them and pick them up from school on their first day. RHS Membership or a Tree / Shrub - After 1 year's service Squire's employees can choose either one tree or shrub to plant each year up to the value of £50 retail on the anniversary of your engagement or £50 towards RHS annual membership. Employee Assistance Programme (EAP) - After 2 years service employees are eligible to join an EAP, that gives them access to a range of wellbeing resources, etc. Retirement - After 15 years service if you are retiring and have over 15 years service, your contracted hours will be reduced by a fifth but your pay will remain the same for your final 3 months. Free Parking - Available to all employees in the designated parking areas on our site.