13 jobs found

To lead a team of back-office functions for the Repairs Team - out of hours enquiries, work in progress, invoicing, officer enquiries, contractor management and chase-ups and complex repair orders. Ensure that repairs jobs are monitored and coordinated and scheduled appropriately to maximise efficient service delivery. Manage the scheduling to ensure this is fully automated while overseeing the manual override function. You will ensure that the correct information and management of contact for our internal/external customers and suppliers are in-line with our policies and procedures. Provide analysis of workflows and demands for service. Monitor performance data and potential risks and action solutions. Ensure administrative support is provided for the efficient running of the repairs service - voids, disrepair, damp and mould, invoicing and other areas. Provide support to the Operations Manager Responsive Repairs. Work in close liaison with the Repairs Front Office Team Leader. Take responsibility for ensuring that processes and systems are kept under review. Support and drive any new system/process changes Support the Housing Service in carrying out customer surveys regarding repairs, complaints and other areas of housing as may be required.

Job Title: Response & Voids Manager Location: Wisbech and surrounding areas Contract: Permanent Salary: £50,000k per annum About the Role We are seeking an experienced Response & Voids Manager to join our social housing team in Wisbech. You will be responsible for supervising day-to-day responsive repairs and maintenance activities, ensuring works are completed safely, on time, within budget, and to a high standard. This role is key to delivering an effective, customer-focused repairs service that meets regulatory requirements and improves the quality of homes for our residents. Key Responsibilities Supervise in-house operatives and/or contractors delivering responsive repairs, voids, and planned maintenance Allocate and manage daily workloads to ensure service targets and KPIs are met Carry out pre and post inspections of repair works to ensure quality, safety, and value for money Ensure compliance with health & safety legislation, risk assessments, and method statements Monitor materials, stock usage, and costs to control budgets effectively Act as an escalation point for complex repairs, complaints, and resident issues Liaise with residents, housing officers, contractors, and other stakeholders to coordinate works Ensure repairs are delivered in line with statutory requirements, including gas safety, electrical safety, and building regulations Maintain accurate records using housing management and repairs systems Support operatives with training, performance management, and continuous improvement About You Proven experience supervising repairs and maintenance services, ideally within social housing or property maintenance Strong technical knowledge of building maintenance and responsive repairs Sound understanding of health & safety, CDM regulations, and compliance requirements Excellent organisational and problem-solving skills Ability to lead, motivate, and manage trade teams or contractors Good IT skills and experience using repairs or asset management systems Proven experience managing responsive repairs and/or voids services within social housing or property maintenance. Strong contractor management and performance monitoring experience Knowledge of housing legislation, compliance requirements, and asset management principles Full UK driving licence (for site visits) If you are interested please contact Maryrisa or Holli on (phone number removed)

Service Delivery Manager - Interim Position with Leading Social Housing DLO Location: Bracknell (Hybrid - 3 days office, 2 days home) Rate: Negotiable Contract Type: Interim Reed is partnering with a leading social housing DLO to recruit an interim Service Delivery Manager. Based in Bracknell, this role offers a hybrid working model and presents a significant opportunity for a skilled professional to influence operations within the housing sector. Overall Responsibility: The Service Delivery Manager will report to the Head of Service Delivery and is responsible for managing the day-to-day delivery of all repairs and maintenance activities within the designated geographical area. This includes responsive repairs, voids, gas, and planned works & services. The role demands a proactive approach to maintaining and enhancing operational performance, ensuring the delivery of high-quality service to customers, and managing a team to achieve these goals. Key Responsibilities and Outcomes: Oversee the delivery of maintenance services, ensuring alignment with service specifications and targets. Plan, execute, control, and monitor daily operations to meet the objectives and performance measures outlined in the business plan. Manage Contract Managers, Supervisors, and Trade Operatives to ensure a high-performing service. Maintain risk registers and ensure compliance with health and safety practices. Develop the team through effective recruitment, training, and performance management. Handle complaints and resolve issues to enhance the organisation's reputation. Personal Competencies, Skills, Experience, and Knowledge: Proven management or senior management experience in a compatible business environment. Strong understanding of maintenance requirements for large-scale social landlord organisations. Knowledge of Registered Provider Regulatory framework. Excellent relationship-building skills with both internal and external stakeholders. Ability to analyse data and make informed decisions. Financial awareness with a focus on cost control and value addition. If you would like to be considered, please contact Mel

We Build Recruitment are recruiting on behalf of our client for an experienced Contracts Manager to oversee maintenance and improvement contracts across a social housing portfolio. The successful candidate will be responsible for the effective procurement, management, and performance monitoring of responsive repairs, planned works, voids, and capital projects. This role requires a strong focus on service quality, regulatory compliance, value for money, and delivering high levels of customer satisfaction for residents. Key Responsibilities 1. Contract Management & Delivery Manage responsive repairs, planned maintenance, voids, and capital works contracts. Ensure contractors meet agreed KPIs, service standards, and financial targets. Monitor quality through inspections, audits, and performance reviews. Lead regular contract review meetings and implement performance improvement plans where required. 2. Procurement & Compliance Support procurement exercises in line with Public Contracts Regulations and internal policies. Prepare specifications, scopes of works, and tender documentation. Ensure all contracts comply with health & safety legislation, CDM Regulations, and relevant housing standards. Monitor contractor compliance with safeguarding, equality, and data protection requirements. 3. Financial Control & Budget Management Manage contract budgets and forecast expenditure. Review and approve valuations, variations, and invoices in line with delegated authority levels. Deliver value for money through effective cost control, financial oversight, and benchmarking. 4. Resident & Stakeholder Engagement Act as the key liaison between contractors, internal teams, and residents. Resolve escalated complaints relating to repairs and maintenance services. Promote high standards of customer service and clear, proactive communication. 5. Risk & Performance Management Identify, manage, and mitigate operational and financial risks. Ensure compliance with regulatory standards and governance requirements. Support internal and external audit processes. Person Specification Essential Experience -Demonstrable experience managing maintenance or asset management contracts within social housing, local authority, or housing association environments. -Strong knowledge of responsive repairs and planned maintenance programmes. -Experience managing contractor performance against KPIs and SLAs. -Proven budget management experience. Essential Knowledge -Public procurement regulations and processes. -Housing health & safety compliance, including CDM Regulations. -Social housing regulatory framework. -Principles of contract law and contract administration. Qualifications HNC/HND or Degree in Construction, Building Surveying, or related discipline.

Select how often (in days) to receive an alert: Sanctuary provides in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first class customer service. Service Delivery Manager Banbury £42,435 - £44,669 per year 40 hours per week We are looking for a Service Delivery Manager to join our voids team covering a variety of sites across the Midlands. Responsibilities include managing a team who will be delivering high quality, cost effective property repairs, compliance and installation across the Midlands. You will be provided with a company van and will have opportunities to develop your career within Sanctuary. The role of Service Delivery Manager will include: Overseeing repairs, ensuring they are carried out to a high standard Inspecting works completed to ensure these represent value for money, e.g. efficient use of materials Managing the performance of the team of operatives Maintaining compliance for health and safety, ensuring this is promoted and adhered to Handling complaints and breakdowns in service to meet customer expectations Working with colleagues to ensure work is arranged, prioritised and completed in an efficient manner Building relationships with internal and external stakeholders and ensuring the customer is our main focus Skills and experiences: To ensure full compliance with health and safety legislation, candidates must be qualified to ILM membership (The Institute of Leadership), NVQ Level 3 in a core trade subject or currently undertaking the qualification. Candidates will be required to bring original certification verifying proof of their qualifications; copies and CSCS cards will not be accepted. Proven experience of managing a successful team Recent experience of undertaking a similar role, preferably within a building maintenance or facilities management environment Working knowledge of the application of Health and Safety legislation Proven experience of working to deadlines and prioritising workloads Basic user of Microsoft Office packages, specifically Microsoft Excel, Word and Outlook (or similar) This role will involve driving on company business. Drivers must hold a full valid UK driving licence. About us We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: 25 days annual leave (rising to a maximum of 30 days) plus public holidays A pension scheme with employer contributions from Sanctuary Life Assurance Employee Advice Service including counselling Cycle to Work scheme Voluntary health plans Wellbeing support and tools Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues £42,435 per annum (rising to £44,669 per annum after 12 months, subject to satisfactory performance) Interviews are expected to take place during the week commencing 09/03/26. The exact date will be confirmed with shortlisted candidates. If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - We reserve the right, depending on application numbers, to close or extend the closing dates for positions; we would therefore recommend an early application. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent unlawful working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity. Job Segment: Consulting, Service Manager, Manager, Service, Customer Service, Management

Senior Complaints Handler / Team Lead (Housing / Repairs) Hemel Hempstead, Hertfordshire (Hybrid Working) £38,325.00 per annum Permanent, Full Time (37 hours per week) Thrive Homes are seeking a Senior Complaints Handler / Team Lead to oversee the daily operation of the complaints service, managing the team and ensuring all complaints are logged, assigned, and progressed in accordance with the Housing Ombudsman s Complaint Handling Code, relevant regulatory requirements, and Thrive s internal policies and procedures. This key role will provide daily supervision, coaching and performance management for a team of eight, ensuring wellbeing and development in line with organisational policies. While this role is hybrid, you will be required to attend our office to gain a thorough understanding of our Repairs department and how it operates. This will include spending time with colleagues, observing key processes, and building the knowledge needed to handle related complaints confidently and effectively. Other Responsibilities: Oversee a high volume of complaints correspondence, ensuring complaints and service requests are correctly identified, logged, prioritised and allocated. Allocate and monitor caseloads, records and response deadlines to ensure complaints are progressed in line with policy and agreed timescales, taking action where cases are at risk of delay and escalating high-risk matters where appropriate. Act as the first point of support for complaint handling queries from the team and wider business, providing advice in line with policy and regulatory requirements. Assist with audits, compliance activity and Ombudsman enquiries, ensuring case information and evidence is provided where required. Work collaboratively with the Complaints Resolution Manager to maintain continuity of service, providing cover or deputising where required. Line management. Requirements: Supervising or line managing staff, including allocating work, monitoring performance, supporting development and managing day-to-day operational issues. Complaints handling in social housing or a regulated environment. Working in a complaints role and applying complaint handling procedures in line with the Housing Ombudsman Complaint Handling Code or equivalent regulatory standards. Workload planning, case allocation and deadline management in a high-volume environment. Organising team workloads, allocating cases or tasks, prioritising work and ensuring responses are delivered within policy or regulatory timescales. Use of case management systems and Microsoft Excel (intermediate level or above). Using systems and spreadsheets to track cases, manage workflows or produce operational information. Providing operational guidance and supporting complex or sensitive cases. Acting as a first point of contact for colleagues, advising on complaint handling or customer cases and escalating risks appropriately. Specific roles within Thrive are subject to a basic DBS check, the successful applicant(s) will be contacted by our People Team if this applies to their role. Closing date: 2nd March 2026 Interviews: To be confirmed We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. Thrive Homes and Watford Community Housing are exploring a potential merger that would create a stronger organisation built on shared values and geography. For our people, this means new opportunities to grow, develop, and make an even bigger impact. By combining resources and expertise, we aim to invest more in homes, deliver excellent customer service, and expand affordable housing for local communities, all while offering our staff greater scope to shape their careers in housing.

Surveying Manager - Disrepair - Surrey - Great work / life balance with hybrid working (expected average 1 to 2 days pw office, 3 - 4 days pw home) - c 55,000 to 60,000 starting salary - 36 hour week - 35 days holiday (27 + bank 8 holidays) - Domestic Properties (social and leasehold housing) - Generous Pension Scheme, 2 to 1 employer contribution - Leading Employee Assistance Programme - Flexible Working - Permanent Position - Job Security with Career Progression opportunities - Professional Development & Training provided A leading charitable Housing Association who encourage personal development, offer great benefits and are a compassionate employer require a Surveying Manager - Disrepair in Surrey to manage the effective delivery of complex and escalated repairs projects. Duties for the role of Surveying Manager - Disrepair in Surrey include: To lead and manage a team of inspectors and surveyors ensuring close liaison between office-based staff and the mobile trades teams. To jointly control and report on a 2m budget. Manage a small team of inspectors, providing leadership for the team to ensure that staff develop their skills and are supported, but that there is also a strong culture of respect, performance and productivity. Ensure the delivery of appropriate surveying, inspection and remedial works, both in reaction to repairs and complaints, but also to include preventative inspections and works. All carried out to time, cost, quality and budget. Ensure that service users (tenants and leaseholders) are fully consulted about proposed works and remain engaged throughout the works and to satisfactory completion. Liaise closely with internal stakeholders to communicate repairs performance, identify opportunities for improving the effectiveness of the service and implementing these improvement plans effectively. Support the complaints procedure for the team and investigate and resolve complaints. Support the overall process of the repairs service by ensuring the team carry out quality pre and post inspections. Work collaboratively with the surveyors within the team and the Asset Manager to ensure the full range of surveying duties are delivered, including Estate Inspections, TDI surveys, mutual exchanges etc. Manage the damp and mould process, ensuring the surveyors carry out correct diagnosis before handover for remedial works. To apply for the role of Surveying Manager - Disrepair in Surrey you should have the following skills and experience: CIOB or BSc in Building Surveying or HNC/HND, or RICS formal qualification or qualification in progress (or Equivalent) is desirable or time served in a relevant position. Experience within Social Housing is desirable. Good knowledge of building pathology and complex repairs. Knowledge and experience of the Construction or Maintenance Industry. Contract and financial management skills. Relevant technical qualifications, or ability to progress via CPD. Knowledge and experience of technical aspects of the contracts managed. Full UK driving licence and ability to travel. An excellent understanding of health and safety and CDM, and how it applies to your job Project management, financial and commercial understanding An assertive and pro-active approach to resolving technical and people issues and identifying improvements or resolutions Ability to advise trade staff and contractors about technical repairs solutions Ability to analyse data to formulate improvement plans. Benefits for the Surveying Manager - Disrepair in Surrey include: Starting salary circa 55 - 60k Fantastic work/life balance with flexible working 35 days holiday (27 days + 8 bank holidays) 36 hour week Strong focus on learning and development, with opportunities to grow your skills and career Enhanced maternity, paternity, and adoption pay 2 to 1 employer pension contribution Funded health cash plan Extensive wellbeing support Voucher-based recognition scheme Retail discounts This is a unique opportunity for a Surveying Manager - Disrepair in Surrey to join an organisation that genuinely cares for its people and offers some of the best benefits in the industry. So, if it is of interest, don't delay and apply today! Graham Rose is an employment business acting on behalf of our client

I am currently working with one of my local authority clients who are looking to bring on board an Interim Repairs & Maintenance Lead, a senior operat ional manager responsible for overseeing four core housing maintenance workstreams: voids, disrepair, damp and mould, and day-to-day responsive repairs . The postholder drives performance, budget control, contractor management, and service quality across all four areas, ensuring statutory compliance (including health and safety and asbestos regulations) while delivering a customer-focused service. They manage complex cases, resolve escalated complaints, monitor KPIs, and use data to inform future investment and service improvements. This would be paid on a daily rate of (Apply online only) per day and the client would be looking to bring them on board for 6 months (with a strong likelihood of extension) . They are looking to interview ASAP, so if you are interested, please apply with your CV above.

Property Services Manager (Housing) Client: Council in the East Midlands Salary: 55,500 to 58,900 Type: Permanent, Full-Time Hybrid working pattern About the Role Panoramic Associates are delighted to be supporting a council in the East Midlands in its search for an experienced Property Services Manager to lead its Housing Asset Team. This vital role focuses on providing high-quality, safe, and well-maintained housing for tenants. With responsibilities spanning responsive repairs, planned maintenance, and building safety compliance, you'll play a central role in delivering positive outcomes for residents and ensuring good value for money. Key Responsibilities Oversee core housing asset functions to maintain high standards of safety and quality. Manage responsive repairs, planned maintenance, and safety compliance programmes. Communicate key performance metrics (e.g., complaints, safety) in clear, accessible formats for tenants and other stakeholders. Drive data-led asset management, long-term planning, and budget management. Collaborate with tenants, actively listening to their feedback and implementing service improvements based on their needs. About You We're looking for an asset management professional with strong experience in a housing environment, ideally social housing. You should have a solid understanding of asset management principles, building safety compliance, and regulatory requirements. Additionally, you'll be skilled in managing change and effectively reporting progress to stakeholders. Requirements Extensive asset management experience, preferably in social housing. Strong knowledge of relevant legislation and safety standards, with contract management expertise. Demonstrated ability to plan for long-term budgeting and maintenance programmes. Qualifications: Level 4 housing or property-based qualification preferred (or commitment to obtain within three years). Full UK driving licence required. A DBS check is required About the Council Located in the East Midlands, this council offers a dynamic, supportive work environment committed to sustainable growth and community wellbeing. Join a forward-thinking organisation offering flexible hours, agile working options, a generous leave package, a full week off at Christmas, and professional development support. How to Apply If you're ready to make a real difference in the community and lead the council's Housing Asset Team, please contact Louise at Panoramic Associates.

Disrepair Manager - Surrey - Hybrid Working (expected average 1 to 2 days pw office, 3 - 4 days pw home) - c 55,000 starting salary - 36 hour working week - 35 days holiday (27 + bank 8 holidays) - Domestic Properties (social and leasehold housing) - Generous Pension Scheme, 2 to 1 employer contribution - Leading Employee Assistance Programme - Flexible Working, promoting a work-life balance - Permanent Position - Job Security with Career Progression opportunities . A leading charitable Housing Association who encourage personal development, offer great benefits and are a compassionate employer require a Disrepair Manager in Surrey to manage the effective delivery of complex and escalated repairs projects. Duties for the role of Disrepair Manager in Surrey include: To lead and manage a team of inspectors and surveyors ensuring close liaison between office-based staff and the mobile trades teams. To jointly control and report on a 2m budget. Manage a small team of inspectors, providing leadership for the team to ensure that staff develop their skills and are supported, but that there is also a strong culture of respect, performance and productivity. Ensure the delivery of appropriate surveying, inspection and remedial works, both in reaction to repairs and complaints, but also to include preventative inspections and works. All carried out to time, cost, quality and budget. Ensure that service users (tenants and leaseholders) are fully consulted about proposed works and remain engaged throughout the works and to satisfactory completion. Liaise closely with internal stakeholders to communicate repairs performance, identify opportunities for improving the effectiveness of the service and implementing these improvement plans effectively. Support the complaints procedure for the team and investigate and resolve complaints. Support the overall process of the repairs service by ensuring the team carry out quality pre and post inspections. Work collaboratively with the surveyors within the team and the Asset Manager to ensure the full range of surveying duties are delivered, including Estate Inspections, TDI surveys, mutual exchanges etc. Manage the damp and mould process, ensuring the surveyors carry out correct diagnosis before handover for remedial works. To apply for the role of Disrepair Manager in Surrey you should have the following skills and experience: CIOB or BSc in Building Surveying or HNC/HND, or RICS formal qualification or qualification in progress (or Equivalent) is desirable Knowledge and experience of the Construction or Maintenance Industry. Contract and financial management skills. Relevant technical qualifications, or ability to progress via CPD. Knowledge and experience of technical aspects of the contracts managed. Full UK driving licence and ability to travel. An excellent understanding of health and safety and CDM, and how it applies to your job Project management, financial and commercial understanding An assertive and pro-active approach to resolving technical and people issues and identifying improvements or resolutions Ability to advise trade staff and contractors about technical repairs solutions Ability to analyse data to formulate improvement plans. Benefits for the Disrepair Manager in Surrey include: Starting salary circa 55k Fantastic work/life balance with flexible working 35 days holiday (27 days + 8 bank holidays) 36 hour week Strong focus on learning and development, with opportunities to grow your skills and career Enhanced maternity, paternity, and adoption pay 2 to 1 employer pension contribution Funded health cash plan Extensive wellbeing support Voucher-based recognition scheme Retail discounts This is a unique opportunity for a Disrepair Manager in Surrey to join an organisation that genuinely cares for its people and offers some of the best benefits in the industry. So, if it is of interest, don't delay and apply today! Graham Rose is an employment business acting on behalf of our client

A Housing Association is currently looking for a couple of Lettings & Housing Officer on a temporary basis for about 6 months. Key responsibilities are as follows Showing the applicants properties at planned viewings Assessing applicants documents following allocation Communicating with applicants regarding additional information required or outcome Let homes and manage re-lets, ensuring void work is completed quickly and effectively. Empty homes should be let as soon as possible and to a standard that suits residents needs Provide an excellent personal landlord service to residents in a small patch of homes. This includes regular communication and meetings with each resident at home (at least annually), and being responsible for ensuring that any issues they have raised are resolved appropriately Welcome new residents to the A2B service, including a personal meeting in their homes, ensuring any issues are sorted out and their level of customer satisfaction is increased and maintained Ensure that any anti-social behaviour issues are dealt with appropriately and quickly, liaising with the caseworker, patrol team and external agencies where necessary Use resident feedback to identify common issues and develop plans to meet their individual and neighbourhood needs, thus improving their satisfaction levels Encourage and support residents to improve their involvement in their homes and local communities Ensure properties are maintained in a good condition by diagnosing, ordering and managing necessary repairs. Seek appropriate support from surveyors, specialist contractors and the asset management team, where necessary; and take overall responsibility for ensuring repairs are delivered quickly, effectively, economically and to the residents satisfaction Ensure communal areas and neighbourhoods are clean, safe and well maintained by working with the estate contact manager, contractors, caretakers or cleaners as required. You may be asked to manage cleaners or caretakers as part of your role Manage the work of the handyman and contractors that you engage and seek feedback on their work upon completion, feeding back to the contract management team Look at Locator to identify transfer opportunities for your residents, manage mutual exchange requests and discuss and assist with transfer applications To work to ensure the gas compliance performance for the patch is always maximised and to ensure access is obtained within the required timescales To be involved in resident consultation on cyclical maintenance and decent homes work, and to take the lead in dealing with any issues or complaints relating to such works, in consultation with Asset Management. Effectively manage the income and expenditure for all properties on your patch Manage and monitor a repairs budget ensuring you work within financial regulations and get best value from our contractors Collect rent and manage rent accounts, taking appropriate action to recover debt, referring cases for legal action where appropriate Calculate housing benefit entitlement for new residents and ensure residents have access to good benefit and debt advice PAYE £20.84 Umbrella £27.56 Essential requirements Must have a background in Lettings Must have a driving licence Must be able to start immediately or on short notice

We're recruiting an experienced Contracts Manager to join a Housing Services directorate, providing specialist procurement and contract management expertise across a broad portfolio of housing contracts. This is a key governance and assurance role, responsible for ensuring effective contract management arrangements are in place across housing services, supporting best value, compliance and strong financial control across high-profile contracts including repairs, maintenance, major works and professional services. The Role Maintain and develop a contract management strategy for Housing Services, ensuring appropriate governance and management controls. Provide expert advice on procurement regulations, Council policies, Standing Orders and relevant UK legislation. Manage and maintain a comprehensive log of all Housing contracts, ensuring contract management systems are accurate and up to date. Support strategic and annual performance reviews of housing contracts and contribute to strategy papers, options appraisals and procurement planning. Work closely with colleagues in procurement, finance and legal to ensure compliance and alignment across services. Provide specialist contract and procurement advice to Housing service leads and operational teams. Support the mobilisation of housing service delivery contracts to ensure contractual expectations are achieved. Contribute to delivering value for money, including identifying efficiencies and cashable savings. Lead on risk identification, management and escalation relating to housing contracts. Produce internal guidance and deliver training on procurement and contract management processes. Maintain a forward procurement plan for Housing Services. Work with stakeholders and external advisors to update and improve contract documentation in line with regulatory or legal changes. Support delivery of social value, sustainable development and inclusive growth objectives within procurement activity. Manage enquiries, including Member enquiries and complaints relating to procurement projects. Key Requirements Proven experience of contract and supplier management within a public sector environment. Strong experience in procurement of housing maintenance, construction or consultancy contracts. Demonstrable track record of delivering value for money and achieving savings across contracts. Strong knowledge of public procurement regulations and contract management best practice. Experience managing contract registers/logs and governance controls. Experience working with procurement and finance systems (e.g. Oracle, Keystone, Northgate or similar). Ability to interpret financial and performance data to inform contract governance. Experience managing contracts across repairs, major works, professional services or ICT within housing. Strong stakeholder engagement skills across finance, legal, operational and senior management teams. Relevant degree or professional qualification in law, procurement, the built environment or supply chain management (or equivalent experience). Ability to manage risk proactively and ensure compliance in a regulated environment. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Contracts Managers, Procurement Leads and Asset & Repairs governance roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from Housing procurement and contract management professionals looking to make future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.